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Toshiba toshiba computer Laptop User Manual

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1. 1 Memory module cover 2 Screw 3 Slot B 4 Slot A Figure 8 4 Removing the memory module cover 4 Align the notch of the memory module with that of the memory module slot and gently insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place User s Manual 8 7 A500 A500D series I 5 Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the memory module into the connector firmly If you find it difficult to install the memory module gently prise the locking tabs outwards using the tip of your finger Please also ensure that you hold the memory module along its left and right hand edges the edges with the grooves in Never allow metal objects such as screws staples and paper clips to enter the computer or keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access probl
2. Figure 6 2 Releasing the battery pack 2 To install a battery follow the steps as detailed below 1 Insert the battery pack as far as it will go into the computer 1 2 Ensure that the battery pack is securely in place and the battery safety lock 2 is in its position 6 10 User s Manual A500 A500D series Figure 6 3 Securing the battery pack 3 Turn your computer over TOSHIBA Password Utility i The TOSHIBA Supervisor Password Utility allows you to maintain an additional level of security and provides two levels of password security User and Supervisor Passwords set in TOSHIBA Supervisor Password Utility are different from the Windows login password User Password To start the utility point to or click the followin
3. Figure 3 5 Turning on the power Starting up for the first time The Microsoft Windows Vista Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system oT When it is displayed be sure to read the Software License Terms T carefully User s Manual 3 5 A500 A500D series Turning off the power The power can be turned off in one of three modes either Shut Down Mode Hibernation Mode or Sleep Mode Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system s main screen the next time it is turned on 1 If you have entered data either save it to the hard disk drive or to other storage media 2 Make sure all disk disc activity has stopped before removing the CD DVD or floppy diskette Make sure the Hard Disk Drive indicator is off If you turn off the power while a disk disc is being accessed you may lose data or damage the disk E Never turn off the power while an application is running Doing so could cause loss of data E Never turn off the power disconnect an external storage device or remove storage media durin
4. 8 12 User s Manual A500 A500D series 2 Click the Safely Remove Hardware icon on the Windows Taskbar Click the eSATA device that you want to remove 4 Carefully pull the eSATA device s USB eSATA combo connector out from within the computer s USB eSATA combo port w External monitor A An external analog monitor can be connected to the computer s external monitor port with the computer supporting WUXGA video mode In order to connect a monitor follow the steps as detailed below 1 Turn the computer s power off 2 Connect the monitor cable to the external monitor port and tighten the Figure 8 9 Connecting the monitor cable to the external monitor port 3 Turn the external monitor s power on 4 Turn the computer s power on Some models are equipped with an external monitor port When you turn on the power the computer will automatically recognize the monitor and determine whether it is a color or monochrome device In the event that you find that there are issues getting an image displayed on the correct monitor you should consider using the FN F5 hot key to change the display settings if you then disconnect the external monitor before you turn the computer s power off be sure to press FN F5 hot key again to switch to the internal display Please refer to Chapter 5 The Keyboard for further details on using hot keys to change the display setting You can use the HW Setup to s
5. 1 The USB floppy diskette drive accommodates either a 1 44MB or 720KB floppy diskette and connects to one of the computer s USB ports Connecting the USB floppy diskette drive To connect the drive plug the floppy diskette drive s USB connector into one of the computer s free USB ports Make sure the connector is right side up and properly aligned with the socket Do not try to force the connection doing so can damage the connecting pins Figure 8 7 Connecting the USB floppy diskette drive If you connect the USB floppy diskette drive after the computer has already been turned on it will take about ten seconds for it to be recognized by the computer Do not attempt to disconnect and reconnect the drive before this period has elapsed Disconnecting the USB floppy diskette drive When you have finished using the USB floppy diskette drive you can follow the procedures below in order to disconnect it 1 Wait for the Disk In Use Indicator light to go out to make sure all floppy diskette activity has stopped If you disconnect the floppy diskette drive or turn off the power while the computer is accessing the drive you may lose data or damage the floppy diskette or the drive 2 Click the Safely Remove Hardware icon on the Task Bar 3 Click the USB floppy diskette drive device that you want to remove 4 Carefully pull the floppy diskette drive s USB connector out from within the computer s USB port
6. Refer to Chapter 8 Optional Devices Keep foreign metal objects such as screws staples and paper clips out of the Bridge media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Infrared receiver This is a sensor window that receives signals window from the remote control which is provided with your computer Off On Wireless Slide this switch to the right to turn on Wireless communication LAN and Bluetooth functions Slide it to the left to switch turn off the functions User s Manual 2 1 A500 A500D series N Left side E Turn Wi Fi Wireless USB and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction of your medical device when using any Wi Fi or Bluetooth functionality E Always turn off Wi Fi Wireless USB and Bluetooth functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury E Donotuse the Wi Fi Wireless USB and Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt
7. Opens Media Center to the main window Changes the TV channel or moves a page up and down depending on the available options Turns your computer sound off Allows you to start recording of TV programs The Recorded TV feature of Media Center will be activated Opens the Television Program Guide to display available TV channels and programs to watch and record A shortcut to the full screen view It also takes you to the current point in a live TV program after pausing live TV Opens the main menu on a DVD movie if available Allows you to select a channel or chapter number while watching TV or CD DVD replay Numbers letters or symbols can be entered To select a channel or chapter number of two or more digits press the buttons sequentially For example press the 1 button and then the 0 button to select the number 10 Deletes entered numbers letters or symbols The OK button on the Remote Controller has the same functions It jumps to a registration link These buttons are not provided with some models Starts or terminates the Teletext mode This button is not provided with some models User s Manual 219 A500 A500D series Slim Size Remote Controller ESH mL Li os OK a CD DVD b Brightness down c Brightness up d Power e Volume f Volume g DVD Menu h Arrows i OK j Illumination On Off k Mute Back m More Info n Start
8. Push the latches away from the module in order to release it Grasp the memory module by its edges and remove it from the computer If you use the computer for a long time the memory modules and the circuits locating close to the memory modules will become hot In this case let them cool to room temperature before you replace them Or you will get burnt if you touch any of them Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems Seat the memory module cover in place and secure it with one screw Install the battery pack refer to Replacing the battery pack section in Chapter 6 Power and Power up Modes if required 8 Turn your computer over Battery Packs You can increase the portability of the computer with additional battery packs so that if you re away from an AC power source and your battery runs low you can replace it with a freshly charged battery Please refer to Chapter 6 Power and Power up Modes for further information Universal AC Adaptor If you frequently use your computer at more than one site it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you Battery Charger The battery charger provides a convenient way to charge up to two Lithium lon battery packs without requiring the use of your computer User s Manual 8 9 A500
9. DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM media however it must be noted that disc quality can affect write or rewrite success rates Please also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO Ltd MITSUBISHI KAGAKU MEDIA CO LTD Hitachi Maxell Ltd CD RW Multi Speed and High Speed MITSUBISHI KAGAKU MEDIA CO LTD CD RW Ultra Speed MITSUBISHI KAGAKU MEDIA CO LTD User s Manual 4 17 A500 A500D series Il DVD R DVD Specifications for Recordable Disc for General Version 2 0 TAIYO YUDEN Co Ltd for 8x and 16x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 4x 8x and 16x speed media Hitachi Maxell Ltd for 8x and 16x speed media DVD R Dual Layer MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD R MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media TAIYO YUDEN CO Ltd for 8x and 16x speed media DVD R Double Layer MITSUBISHI KAGAKU MEDIA CO LTD for 2 4x and 8x speed media DVD RW DVD Specifications for Recordable Disc for Version 1 1 or version 1 2 Victor Company of Japan Ltd JVC for 2x 4x and 6x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 2x 4x and 6x speed media DVD RW MITSUBISHI KAGAKU MEDIA CO LTD for 2 4x 4x and 8x speed media DVD RAM DVD Specifications for DVD RAM Disc for Version 2 0 Version 2 1 or Version 2 2 Mat
10. Hot keys You can use the FN F3 hot key to enter Sleep Mode or FN F4 to enter Hibernation Mode please refer to Chapter 5 The Keyboard for further details Panel power on off You can set up your computer so that power is turned off automatically when you close the display panel and turned on again when you open it Please note that this function is only available for Sleep Mode or Hibernation Mode not for Shut Down Mode 1 If the panel power off function is enabled and you manually shut down Windows do not close the computer s display panel until the shut down process has been completed System auto off This feature turns the system off automatically if it is not used for a set duration The system shuts down in sleep mode or hibernation mode User s Manual 6 13 A500 A500D series 6 14 User s Manual A500 A500D series Chapter 7 HW Setup and Passwords This chapter explains how to use TOSHIBA HW Setup program to configure your computer and how to set passwords HW Setup TOSHIBA HW Setup allows you to configure settings for General Password Display Keyboard USB LAN LED Illumination and Button Setting 1 If the supervisor password is set access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to the computer Accessing HW Setup Click on Start gt All Programs gt TOSHIBA gt Utilities and click HWSetup HW Setup Window The
11. Microphone Effects Microphone Effects are only found within Microphone window E Noise Suppression reduces background noise and fan noise E Acoustic Echo Cancellation reduces feedback and feedback echo Default Format You can change the sample rate and bit depth of sound 4 28 User s Manual A500 A500D series Using the web camera Some models are equipped with a Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger Camera Assistant Software will help you to add various video effects to your video or photograph The Web camera enables the transmission of video and use of video chat via the internet using specialized applications The effective pixel count for this web camera is 0 3 million and 1 Omillion 0 3M maximum photograph size 640X480 pixels 1M maximum photograph size 1280 x 800 pixels Please refer to the Camera Assistant Software Online Help for details a Microphone b Web Camera c Web Camera LED Figure 4 9 Web Camera Please unstick the protective plastic film before using the Web Camera E Do not point the web camera directly at the sun E Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becom
12. to achieve this you should use Windows Explorer or another similar utility When you back up a DVD disc be sure that the source drive supports recording to DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW media if this is not the case then the source disc might not be backed up correctly When you back up a DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW disc be sure to use the same type of disc You cannot partially delete any data written to a CD RW DVD RW or DVD RW disc Data Verification To verify that data has been written or rewritten correctly to a data CD DVD you should follow the steps below before you begin the write rewrite process 1 2 3 4 5 Select Settings for Each Mode gt Data Disc in the Setting menu Display the setting dialog box by one of the following two steps E Click the Recording settings button for writing on the main toolbar in the Data Disc mode E Select Setting for Each Mode gt Data Disc in the Setting menu Mark the Verify written data check box Select File Open or Full Compare mode Click the OK button How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information Opening the TOSHIBA Disc Creator Manual Start gt All Programs gt TOSHIBA gt CD amp DVD Applications gt Disc Creator Help 4 22 User s Manual A500 A500D series T
13. C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model please refer to your computer documentation or visit the Toshiba website at www pcsupport toshiba com for details CPU performance may also vary from specifications due to design configuration Under some conditions your computer product may automatically shut down This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions To avoid risk of lost data always make back up copies of data by periodically storing it on an external storage medium For optimum performance use your computer product only under recommended conditions Read additional restrictions under Environmental Conditions in your computer documentation Contact Toshiba Technical Service and Support for more information User s Manual 10 1 A500 A500D series 64 Bit Computing 64 bit processors are designed to take advantage of 32 and 64 bit computing 64 bit computing requires that the following hardware and software requirements are met E 64 bit Operating System E 64 bit CPU Chipset and BIOS Basic Input Output System HM 64 bit Device drivers H 64 bit applications Certain device drivers and or applications may not be compatible with a 64 bit CPU and therefore may not function properly A 32 bit version of the operating system is prei
14. Depending on the model you purchased Some models are equipped with a Fingerprint Sensor System indicators These LED indicators allow you to monitor the status of various computer functions and are described in more detail within the System indicators section Display hinge The display hinge allows the display panel to be position at a variety of easy to view angles User s Manual 2 9 A500 A500D series Display screen Microphone Web Camera Web Camera LED Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries For more information on the computer s display please refer to the Display Controller section in Appendix B A built in microphone allows you to import and record sounds for your application please refer to the Sound system section in Chapter 4 Operating Basics for more information Some models are equipped with a microphone The Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger Camera Assistant Software will help you to add various video effects to your video or photograph The web camera also Enables the transmission of
15. One Gigabyte GB means 10 1 000 000 000 bytes using powers of 10 The computer operating system however reports storage capacity using powers of 2 for the definition of 1 GB 2 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or media content Actual formatted capacity may vary Over a period of time and depending on the usage of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when the computer is operated on battery power and you will not be able to increase the brightness of the screen Graphics Processor Unit GPU Graphics processor unit GPU performance may vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and softwar
16. Press the ExpressCard gently to ensure a firm connection is made Figure 8 1 Inserting the ExpressCard 6 After inserting the ExpressCard you should refer to its documentation and also check the configuration in Windows in order to ensure that it is correct 8 2 User s Manual A500 A500D series Removing an ExpressCard To remove an ExpressCard follow the steps as detailed below 1 Open the Safely Remove Hardware icon on the Windows Task Bar 2 Point to ExpressCard and click the left Touch Pad control button 3 Press the ExpressCard eject button to partially extend it out of the computer l If the ExpressCard is not inserted all the way into the computer the eject I button may not cause it to pop out sufficiently to allows it to be grasped In this instance simply push the ExpressCard firmly back into the computer and then press the eject button again 4 Press the extended eject button in order to eject the ExpressCard partially out of the computer 5 Grasp the ExpressCard and remove it Figure 8 2 Removing the ExpressCard 6 Re insert the Dummy card into the ExpressCard slot 2 When you do not use a ExpressCard please be sure to insert a Dummy Il card User s Manual 8 3 A500 A500D series Bridge media slot Il The computer is equipped with a Bridge media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from
17. Wi Fi or Bluetooth operation The following figure shows the computer s left side a Universal serial bus USB 2 0 port b Cooling vents c External monitor port d LAN jack e HDMI out port f Express Card slot g eSATA USB combo port h Headphone S PDIF jack i Microphone jack j DisplayPort Depending on the model you purchased Figure 2 2 The left side of the computer 2 2 User s Manual A500 A500D series Universal Serial Bus The Universal Serial Bus port which complies USB 2 0 port with the USB 2 0 standard is provided on the left hand side of the computer JN Keep foreign metal objects such as screws staples and paper clips out of the USB connectors Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury a Please note that it is not possible to confirm the operation of all functions of all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly Cooling vents The cooling vents help keep the processor from overheating JN Do not block the cooling vents Keep foreign metal objects such as gt screws staples and paper clips out of the cooling vents Foreign metal objects can create a short c
18. o REW Rewind p Play Pause q FWD Fast Forward r Replay s Stop t Skip Figure 2 10 Slim Size Remote Controller CD DVD Pressing this button will launch an application program that allows you to watch a DVD or listen to a CD Pressing this button while the computer is on or in Sleep Mode will launch Media Center My Music is started when a music CD is inserted in the optical disc drive and My Video is started when a DVD video is in the drive If the application you wish to run is not selected as the active window when these buttons are pressed please switch to the application manually For example by clicking the taskbar item for the application window you wish to make active 2 20 User s Manual A500 A500D series A H lt lt Pil Brightness down Brightness up Power Volume Volume DVD Menu Arrows OK Illumination On Off Mute Back More Info Start REW Rewind Play Pause Decreases the computer s display panel brightness in individual steps Increases the computer s display panel brightness in individual steps Starts or terminates the operating system This button functions like the Power button of your computer By default the Sleep Mode is equivalent to the Power Off state of your computer To change the setting click Start select Control panel gt System and Maintenance gt Power Options The following four options are availab
19. 12 Security lock attaching 8 17 Settings for display video on HDMI 8 15 SIM card 1 6 Sleep Mode 1 11 setting 3 8 System automatic 1 10 Slot ODD 4 11 Soft keys emulating keys on enhanced keyboard 5 2 Sound system 1 7 4 27 Headphone S PDIF jack 1 7 2 4 microphone 2 10 microphone jack 1 7 2 4 Stereo speakers 2 9 TOSHIBA Assist 1 13 TOSHIBA ConfigFree 1 13 TOSHIBA Disc Creator 1 13 4 21 TOSHIBA HDD Protection 1 10 TOSHIBA PC Diagnostic Tool 1 11 TOSHIBA support 9 26 TOSHIBA Theft Registration F 2 TOSHIBA Zooming Utility 1 11 Touch Pad 1 5 using 4 1 U USB device 1 6 problems 9 17 USB floppy diskette drive 8 10 problems 9 11 using 8 11 User s Manual Index 3 A500 A500D series V Video RAM 1 4 W Web Camera 1 7 Wireless communication 4 36 indicator 4 39 Wireless communication switch 1 8 2 1 4 38 Wireless LAN 1 8 4 36 problems 9 23 X xD picture card problems 9 13 Index 4 User s Manual
20. 256GB m HDD 160GB 250GB 320GB 400GB 500GB Please note that part of the hard disk drives overall capacity is reserved as administration space 1 Additional hard disk drive sizes may be introduced User s Manual A500 A500D series Optical disc drive DVD Super Multi drive Keyboard Built in Pointing Device Built in Touch Pad The drive reads DVD ROM s at a maximum 8x speed and CD ROM s at a maximum 24x speed and writes CD P s at up to 24x speed CD RW s at up to 24x speed DVD RW s at up to 6x speed DVD R s DVD R s and DVD RW s at up to 8x speed DVD R Dual layer at up to 6x speed DVD R Double Layer at up to 6x speed and DVD RAM at up to 5x speed and supports the following formats CD R CD RW DVD ROM DVD Video CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW DVD RAM Some models are equipped with a full size DVD Super Multi drive module that lets you run CD s or DVD s without using an adaptor The internal keyboard provides dedicated cursor control overlay keys a and Keys The keyboard is compatible with the IBM enhanced keyboard Refer to Chapter 5 The Keyboard for details The integrated Touch Pad and control buttons in the palm rest allow control of the on screen pointer and suppo
21. A500D series USB floppy diskette drive Il l The USB floppy diskette drive accommodates either a 1 44MB or 720KB a 3 1 2 floppy diskette and connects to one of the computer s USB ports The USB floppy diskette drive is available only as an option a USB connector d b Disk In Use Indicator c Floppy diskette slot d Eject button Figure 8 6 USB floppy diskette drive USB connector Insert this connector into one of the free USB ports of your computer Disk In Use Indicator This indicator glows when the floppy diskette is being accessed Floppy diskette slot Insert a floppy diskette into this slot Eject button When a floppy diskette is fully seated in the drive the eject button will pop out In order to remove the diskette push the eject button in order to cause it to partially pop out of the drive and then remove it Check the Disk In Use indicator when you use the floppy diskette drive Do not press the eject button or turn off the computer while the light is glowing Doing so could destroy data and damage the floppy diskette or the drive In use the following should be noted regarding the operation of the USB floppy diskette drive E The drive should be placed on a flat horizontal surface E Do not set the drive on an incline greater than 20 while it is operating E Do not place anything on top of the drive 8 10 User s Manual A500 A500D series Using the USB floppy diskette drive
22. Battery indicator will go out When the battery pack s temperature falls to a normal range charging will resume this process will occur regardless of whether the computer s power is on or off 6 2 User s Manual A500 A500D series DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected the following indicator conditions should be noted White Indicates the AC adaptor is connected and is correctly supplying power to the computer No light ae any other conditions the indicator does not ight Power indicator Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted White Indicates power is being supplied to the computer and the computer is turned on Blinking amber Indicates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition In Sleep Mode this indicator will turn on for one second and off for one second No light Under any other conditions the indicator does not light Battery Battery types The computer has two different types of batteries E Battery pack E Real Time Clock RTC battery Battery pack When the AC adaptor is not connected the computer s main power source is a removable lithium ion battery pack also referred to in this manual as the battery You can purchase additional battery packs for extended us
23. Card microSD Card Memory Stick Memory Stick Memory Stick PRO Memory Stick PRO Duo E E xD picture card E MultiMediaCard E SIM card E Memory expansion Power devices E Battery packs E Universal AC Adaptor E Battery Charger Peripheral devices Hard disk drive pack USB floppy diskette drive eSATA External monitor HDMI DisplayPort Other E Security lock User s Manual 8 1 A500 A500D series ExpressCard The computer is equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards either manufactured by TOSHIBA or another vendor can be installed The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2 5Gbps Inserting an ExpressCard i The Windows hot install feature allows you to insert ExpressCards while the computer is turned on E Do not insert an ExpressCard while the computer is in Sleep Mode or Hibernation Mode as you may find that some cards do not work properly To insert an ExpressCard follow the steps as detailed below 1 Press the ExpressCard eject button to partially extend it out of the computer 2 Press the extended ExpressCard eject button in order to eject the Dummy card partially out of the computer 3 Grasp the Dummy card and draw it 4 Insert the ExpressCard into the ExpressCard slot on the side of the computer 5
24. If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CATS cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable User s Manual 4 39 A500 A500D series Connecting the LAN cable E Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system may hang up E Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage may occur E Do not connect any power supplying device to the LAN cable that is connected to the LAN jack Otherwise malfunctions or damage may occur To connect the LAN cable follow the steps as detailed below 1 Turn off the power to the computer and to all external devices connected to the computer 2 Plug one end of the cable into the LAN jack Press gently until you hear the latch click into place Figure 4 12 Connecting the LAN cable 3 Plug the other end of the cable into a LAN hub connector or router Check with your LAN administrator and hardware or software vendor before using or configuring a network connection l When the computer is exchanging data with the LAN the LAN Active J indicator glows yellow When the computer is connected to a LAN hub but is not e
25. Password when booting up the computer Pre OS Authentication E Single Swipe Sign on feature JN E Fingerprint security cannot be used in models that do not have a fingerprint module installed 1 12 User s Manual A500 A500D series Bluetooth Stack for This software enables communication between Windows by Toshiba the computer and external Bluetooth devices such as printers and mobile phones Q 0T Bluetooth functions cannot be used in models that do not have a Bluetooth J module installed TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides access to specific tools utilities and applications that make the use and configuration of the computer easier HW Setup utility To start the utility click the Windows Start button point to All Programs click TOSHIBA click Utilities and select HWSetup icon TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks To access this utility click Start gt All Programs gt TOSHIBA gt ConfigFree gt Connectivity Doctor TOSHIBA Disc You can create CD s and DVD s in a number of Creator formats including audio CD s that can be played on a standard CD player and data CD s DVD s which can sto
26. Problem No sound is heard Annoying sound is heard Procedure Adjust the volume control Press the Volume UP button to increase the volume and press the Volume DOWN button to decrease the volume Check the software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound function is enabled If you are still unable to resolve the problem contact your reseller dealer or service provider In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer please refer to Sound system in Chapter 4 Operating Basics for further information Volume cannot be adjusted when Windows is turned on or turned off If you are still unable to resolve the problem contact your reseller dealer or service provider Procedure Adjust the volume control Press the Volume UP button to increase the volume and press the Volume DOWN button to decrease the volume Turn the volume control while verifying the volume in order to adjust Volume cannot be adjusted when Windows is turned on or turned off If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 9 21 A500 A500D series External monitor Please also refer to Chapter 8 Optional Devices and to t
27. User s Manual 8 11 A500 A500D series eSATA External Serial ATA An device corresponding to eSATA function can be connected to the USB eSATA combo port on the computer Connecting the eSATA device To connect an eSATA device follow the steps as detailed below 1 Connect an eSATA cable to the eSATA USB combo port Make sure the connector is properly aligned with the socket Do not try to force the connection doing so can damage the connecting pins Figure 8 8 Connecting an eSATA cable to the USB eSATA combo port T E A connected eSATA device may not be recognized if it is connected to L the computer s eSATA USB combo port while the computer is in Sleep Mode or Hibernation Mode If this occurs disconnect the eSATA device and then reconnect the device while the computer is turned on E f you connect an eSATA device after the computer has already been turned on it will take about ten seconds for it to be recognized by the computer Do not attempt to disconnect and reconnect the drive before this period has elapsed Disconnecting an eSATA device When you have finished using an eSATA device you can follow the procedures below in order to disconnect it 1 Wait for the indicator light of an eSATA device to go out to make sure all activity has stopped JN If you disconnect an eSATA device or turn off the power while the computer is accessing the drive you may lose data or damage an eSATA device or the drive
28. Utilities point to TOSHIBA Fingerprint Utility and click it 3 Swipe your finger across the fingerprint sensor 4 Click Run As Administrator If UAC Setting for windows is off this button won t appear 5 User Account Control window is displayed when you click Run as administrator Select Allow on User Account Control window 6 Swipe your finger across the fingerprint sensor 7 Click Setting 8 Place a check mark in Boot authentication If you want to use the Single Sign on feature also check on Single Sign on 9 Click Apply 10 Save succeeded is displayed Click OK 11 Click Close 12 Are you sure you want to close this window is displayed Click OK 13 Click Close 14 Are you sure you want to close this window is displayed Click OK 4 8 User s Manual A500 A500D series J Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error free TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility E The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fing
29. Write down what the system is doing and what actions you performed immediately before the problem occurred If you have a printer attached print a copy of the screen using the computer s PRTSC key Please also be aware that the questions and procedures described in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from your reseller dealer or service provider If you find you need to consult others be prepared to describe the problem in as much detail as possible User s Manual 9 1 A500 A500D series Preliminary checklist You should always consider the simplest solution first the items detailed in this checklist are easy to fix and yet may cause what appears to be a serious problem Make sure you turn on all peripheral devices before you turn on the computer this includes your printer and any other external device you are using Before you attach an external device you should first turn the computer off then when you turn the computer back on again it will recognize the new device Make sure all optional accessories are configured properly in the computer s setup program and that all required driver software has been loaded please refer to the documentation included with the optional accessories for further information on its installation and configuration Check all cables to ensure they are corre
30. a heavy load on the CPU E Operate the computer at full power E Do not use power saving features E Do not write to the disc when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background E Do not use utilities including those intended to enhance hard disk drive access speed They may cause unstable operation and damage data E Do not shut down og off or Sleep Hibernate while writing or rewriting the disc E Set the computer on a level surface and avoid places subjected to vibrations such as airplanes trains or cars E Do not place your computer on unstable tables or any other unstable surfaces User s Manual 3 11 A500 A500D series A recovery image of the software on your computer is stored on the hard disk drive and can be copied to DVD media by using the following steps 1 Have a blank DVD media ready 2 The application will allow you to choose from a variety of different media onto which the recovery image can be copied including DVD R DVD RW DVD R DVD RW Please note that some of the above media may not be compatible with the optical disc drive installed into your computer You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding 3 Turn on your computer and allow it to load the Windows Vista operating system from the hard disk dri
31. access your system eavesdrop or cause the loss or destruction of stored data E TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Bluetooth wireless technology Bluetooth wireless technology eliminates the need for cables such as desktop computers between your PC and other electronic devices example of printers and mobile phones You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2 4GHz band which is license free and compatible with radio systems in most countries in the world Radio links You can easily establish links between two or more devices with these links being maintained even if the devices are not within a line of sight of each other Security Two advanced security mechanisms ensure a high level of security E Authentication prevents access to critical data and makes it impossible to falsify the origin of a message E Encryption prevents eavesdropping and maintains link privacy Bluetooth Stack for Windows by TOSHIBA pmi o Please note that this software is specifically designed for the following operating systems H Microsoft Windows Vista Information regarding the use of this software with these
32. after waiting a short while Check to make sure that the Touchpad button above is not disabled Press it so that the light indicator actives on the touchpad In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse icon 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK 9 14 User s Manual A500 A500D series Problem The mouse pointer moves too fast or too slow The reaction of Touch pad is either too sensitive or not sensitive enough Procedure In this instance you should initially try changing the speed setting within the Mouse Control utility 1 2 3 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse icon Within the Mouse Properties window click the Pointer Options tab Set the pointer speed as required and click OK If you are still unable to resolve the problem contact your reseller dealer or service provider Adjust the touch Sensitivity 1 2 Click Start gt Control Panel gt Hardware and Sound gt Mouse icon Within the Mouse Properties window click the Device Settings tab Click the Settings button Properties for Synaptics TouchPad V7 2 on PS 2 Port window is displayed Select Sensitivi
33. again you can continue working right where you left off Refer to the Turning off the power section in Chapter 3 Getting Started for more details If you have to interrupt your work you can use this feature to allow you to turn off power to the computer without exiting from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre installed on the computer TOSHIBA Power Saver TOSHIBA Button Support TOSHIBA Zooming Utility TOSHIBA PC Diagnostic Tool TOSHIBA Power Saver provides you with the features of more various power supply managements This utility controls the following computer button functions E ECO button E CD DVD button The starting application from the button can be changed This utility allows you to enlarge or reduce the icon size on the Windows Desktop or the zoom factor associated with specific supported applications The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer s built in hardware devices to be tested User s Manual A500 A500D series TOSHIBA Flash The TOSHIBA Flash Cards provide a quick way Cards to modify selected system functions and to launch applications E Hot key function E TOSHIBA util
34. and will be logged in automatically to Windows TV Tuner Use the My TV feature of Media Center in Windows mode to watch TV programs or record them Attach a TV Tuner antenna to the tv tuner jack on the computer Some models are equipped with the TV tuner The dimensions and shape of the TV antenna port vary for different regions TV Tuner will function only in the country where the computer was purchased Using the TV Tuner Antenna E The quality of sounds and pictures greatly depends on the radio propagation conditions mM When you use your computer in areas where the radio waves are weak which results in poor radio receiving conditions contact the dealer you purchased it from or use a commercially available antenna booster Please refer to the manual provided with the booster for details 4 34 User s Manual A500 A500D series Connecting the Cable This section describes how to connect the antenna cable to your computer Connecting the antenna cable Il E Some computer models are equipped with a tuner capable of receiving digital broadcasts These tuners can receive DVB T digital broadcasts Digital broadcasts cannot be received in regions where DVB T digital broadcasts are not available E Simultaneous reception and recording cannot be used when a set top box is connected and the above settings are made E According to the government regulations it is not permitted to bring PAL SECAM TV tuners into Kore
35. as the secondary right mouse button Touchpad Enable Disable Button Toggle these two buttons in order to activate either the touchpad or a B N mouse that is connected to the computer via USB or wireless connection Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation but you are able to generate these characters using their specific ASCII codes 1 Hold down ALT FN 2 Type the ASCII code of the character you require 3 Release ALT FN the ASCII character will appear on the display screen User s Manual 5 5 A500 A500D series 5 6 User s Manual A500 A500D series Chapter 6 Power and Power up Modes The computer s power resources include the AC adaptor and internal batteries This chapter gives details on making the most effective use of these resources including charging and changing batteries tips for saving battery power and power up modes Power conditions The computer s operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected whether a battery pack is installed and what the charge level is for that battery Table 6 1 Power conditions Power on Power off no operation AC adaptor Battery fully Operates e LED Battery white connected charged e LED Battery white DC IN white DC IN white Battery partially Operates Quick charge ae or no Quick Charg
36. assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks IBM is a registered trademark and IBM PC is a trademark of International Business Machine Corporation Intel Intel Core Celeron Centrino and Pentium are registered trademark or trademarks of Intel Corporation Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation DirectX ActiveDesktop DirectShow and Windows Media are registered trademarks of Microsoft Corporation Adobe and Photoshop are either registered trademarks or trademarks of Adobe system Incorporated in the United States Bluetooth is a registered trademark owned by its proprietor and used by TOSHIBA under license ConfigFree is a trademark of TOSHIBA Corporation Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories Dolby Home Theater is a trademark of Dolby Laboratories User s Manual A500 A500D series ExpressCard is a trademark of PCMCIA HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC LabelFlash is trademark of YAMAHA Corporation Photo CD is a trademark of Eastman Kodak Wi Fi is a registered trademark of the Wi Fi Alliance Memory Stick Memory Stick PRO Memory Stick PRO Duo and i LINK ar
37. battery cover on the back side of the remote controller Figure 2 16 Opening the battery cover 2 Be sure to place the battery with correct polarities Press the battery down to the stopper then push it forward to fit into the battery case 2 26 User s Manual A500 A500D series 1 Stopper 2 Battery Figure 2 17 Inserting the battery 3 Close the battery cover Close the cover securely until it clicks Figure 2 18 Closing the battery cover Replacing the battery 1 Open the battery cover on the back side of the remote controller 2 Hold down the stopper and slide the battery out of battery case Figure 2 19 Removing the batteries 3 Insert the battery in place Be sure to place the batteries with correct polarities Press the battery down to the stopper then push it forward to fit into the battery case 4 Close the battery cover Close the cover securely until it clicks User s Manual 2 27 A500 A500D series Placing Slim size remote controller Inserting a Slim size remote controller To insert a Slim size remote controller follow the steps as detailed below 1 Make sure the ExpressCard slot is empty 2 Set the front side upward and insert a Slim size remote controller Figure 2 20 Inserting a Slim size remote controller 3 Press a Slim size remote controller gently to ensure a firm connection is made Removing a Slim size remote controller To remove a Slim size remote co
38. codes in asynchronous serial communications synchronous Having a constant time interval between successive bits characters or events system disk A diskette that contains the operating system files needed to start the computer Any diskette can be formatted as a system disk A system disk is also called a bootable disk boot disk or a startup disk Compare non system disk T telephony the transmission of speech or sounds between two distant points with or without the use of wires particularly a telephone terminal A typewriter like keyboard and CRT display screen connected to the computer for data input output TFT display A liquid crystal display LCD made from an array of liquid crystal cells using active matrix technology with thin film transistor TFT to drive each cell Touch Pad A pointing device integrated into the TOSHIBA computer palm rest U USB Universal Serial Bus This serial interface lets you communicate with several devices connected in a chain to a single port on the computer V VGA Video Graphics Array is an industry standard video adaptor that lets you run any popular software volatile memory Random access memory RAM that stores information as long as power is supplied to the computer W warm start Restarting or resetting a computer without turning it off Wi Fi A registered trademark term of the Wi Fi Alliance that stands for Wireless Fidelity and is another term f
39. device manufacturer or check the specifications of the external devices thoroughly before use Using the USB sleep and charge function to charge external devices will take longer than charging the devices with their own chargers If external devices are connected to compatible ports when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the computer when using the USB sleep and charge function External devices connected to the USB bus power DC5V function that interfaces with the power ON OFF of the computer may always be in an operational state When there is a current overflow of the external devices connected to the compatible ports USB bus power DC5V supply may be stopped for safety reasons When USB Sleep and Charge function is set to Enabled the USB Wakeup function does not work for compatible ports In that case if there is a USB port that does not have the USB Sleep and Charge function compatible icon 4 attach the mouse or keyboard to it If all USB ports have the USB Sleep and Charge function compatible icon 4 change the USB Sleep and Charge function setting to Disabled The USB Wakeup function will now work but the USB Sleep and Charge function will be disabled Metal paper clips or hair pins clips will generate heat if they come in
40. in the disc tray Figure 4 5 Inserting a CD DVD T When the disc tray is fully opened the edge of the computer will extend I slightly over the area where you insert the media Therefore when loading a CD or DVD you will need to turn it slightly at an angle when you place it in the disc tray After loading the CD DVD you should ensure that it is properly positioned over the central spindle and that it lies flat within the tray E Do not touch either the laser lens or the area immediately around it doing so could cause misalignment and may damage the drive E Make sure that no foreign objects are inserted into or otherwise enter the drive Check the disc tray especially the area behind the front edge to ensure that there are no foreign objects or material present before closing the drive 4 Press the center of the CD DVD gently until you feel it click into place on the center spindle The disc should be slightly below the top of the spindle and flush with the spindle base 5 Press the center of the disc tray in order to close it the tray will click into place when it is locked If the CD DVD is not seated properly when the disc tray is closed you may find that the media itself might become damaged and or the disc tray might not open fully when you next press the eject button User s Manual 4 13 A500 A500D series E Slot ODD To load CD DVD s follow the steps as listed below and refer to following fi
41. is described in the enclosed Instruction Manual for Safety and Comfort Be sure to read it before using the computer xxiv User s Manual A500 A500D series Chapter 1 Introduction This chapter provides an equipment checklist and it identifies the computer s features options and accessories Some of the features described in this manual may not function properly if you use an operating system that was not pre installed by TOSHIBA Equipment checklist Carefully unpack your computer taking care to save the box and packaging materials for future use Hardware Check to make sure you have all the following items TOSHIBA A500 A500D series Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Battery pack is pre installed in some computer Remote controller is included with some models Some models are included with Slim size remote controller User s Manual 1 1 A500 A500D series Software The following Windows operating system and utility software are pre E installed Microsoft Windows Vista Bluetooth Driver Can be used only for Bluetooth models Display Drivers for Windows TOSHIBA Value Added Package TOSHIBA Hardware Setup TOSHIBA Supervisor Password Fingerprint Utility Can be used only for Fingerprint Utility models LAN Driver Pointing Device Driver Sound Driver for Windows Wireless LAN Driver Can be used only for Wireless LAN models
42. is in Sleep Mode Data is stored in RAM so if the computer loses power it will be lost E n Hibernation Mode data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed Wait for the Hard Disk Drive indicator to go out E Donot touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries To remove a discharged battery follow the steps as detailed below 1 Save your work 2 Turn the computer s power off ensure that the Power indicator is off 3 Remove all cables and peripherals that are connected to the computer 4 Close the display panel and turn the computer upside down User s Manual 6 9 A500 A500D series 5 Slide the battery safety lock towards the release Gq position to make the battery release latch movable CDJ Figure 6 1 Releasing the battery pack 1 6 Slide and hold the battery release latch 1 to disengage the battery pack and then remove it from the computer 2
43. microSD Card Memory Stick PRO PRO Duo xD Picture Card and MultiMediaCard Refer to Chapter 8 Optional Devices This slot located underneath the battery pack allows you to transfer information from a standard 25mm Subscriber Identity Module SIM card to your computer The SIM card slot is only featured on some models 1 6 User s Manual A500 A500D series Multimedia Sound system Web Camera HDMI out port depending on the model you purchased DisplayPort dependin g on the model you purchased Headphone S PDIF jack Microphone jack TV Tuner depending on the model you purchased The integrated sound system provides support for the computer s internal speakers and microphone also allowing an external microphone and headphones to be connected via the appropriate jacks Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger Camera Assistant Software will help you to add various video effects to your video or photograph HDMI out port can connect with Type A connector HDMI cable HDMI cable can send video and audio signals In addition to this it can send and receive control signals By connecting a TV which supports HDMI Control to this port the remote control for the connected TV can be used to operate some of th
44. models Figure 2 6 Front operation panel Available for use ECO CD DVD Play Pause Previous Next Mute Volume Down Volume Up These buttons allow you to manage audio video run applications and access utilities Refer to the Function buttons section in Chapter 4 Operating Basics for details Please handle your computer carefully to avoid scratching or damaging the surface ECO button CD DVD button Play Pause button Previous button Press this button to launch the TOSHBIA ECO Utility This button changes On and Off of ECO Mode When ECO Mode is On the icon turns green When ECO Mode is Off the icon LED turns off Press this button to launch an application program that allows Windows Media Player TOSHIBA DVD PLAYER Press this button to begin playing an audio CD a DVD movie or digital audio files This button also acts as a Pause button Press this button to advance to the previous track chapter or data User s Manual 2a A500 A500D series Pl Next button Ox LED on off button Volume UP and DOWN control buttons System indicators Press this button to advance to the next track chapter or data Press this button to turn off on the LEDs Use these buttons to adjust the volume of the internal stereo speakers and optional external stereo headphones if connected Press the Volume DOWN button to decrease the volume and the Volume UP button to increase
45. operating systems is listed below with further details being contained with the electronic help files supplied with the software This Bluetooth Stack is based on the Bluetooth Version 2 1 EDR specification However TOSHIBA cannot confirm the compatibility between any computing products and or other electronic devices that use Bluetooth other than TOSHIBA notebook computers User s Manual 4 37 A500 A500D series Release Notes related to the Bluetooth Stack for Windows by TOSHIBA 1 Fax application software E Please be aware that there is some fax application software that you cannot use on this Bluetooth Stack 2 Multi user considerations E On Windows Vista the use of Bluetooth is not supported in a multi user environment This means that when you use Bluetooth other users that are logged into the same computer will not be able to use this type of functionality Product Support The latest information regarding operating system support language support or available upgrades can be found on our website http Awww toshiba europe com computers tnt bluetooth htm in Europe or www pcsupport toshiba com in the United States Wireless communication switch You can enable or disable Wireless communication Wireless LAN and Bluetooth function with the on off switch No transmissions are sent or received when the switch is off Slide the switch to the left to turn it off and to the right to turn it on E Do
46. power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options To protect against overheating the processor has an internal temperature sensor so that if the computer s internal temperature rises to a certain level the cooling fan is turned on or the processing speed is lowered This can be specified in the Power Options If the processor s temperature reaches an unacceptably high level with either setting the computer will automatically shut down to prevent any damage in this instance any unsaved data in memory will be lost TOSHIBA HDD Protection This feature uses the acceleration sensor built in the computer to detect vibration and shocks and automatically moves the hard disk drive s read write head to a safe position in order to reduce the risk of damage that could be caused by head to disk contact Refer to the Using the Hard Disk Drive HDD Protection section in Chapter 4 Operating Basics for details User s Manual A500 A500D series The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged Hibernation Mode Sleep Mode This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are automatically saved to the hard disk drive so that when you next turn the power on
47. press the sensor strongly E Do not touch the sensor with a wet finger or any wet objects keep the sensor surface dry and free from water vapor E Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt may scratch it E Do not paste stickers or write on the sensor E Do not touch the sensor with a finger or any other object which may have a build up of static electricity on it User s Manual 4 3 A500 A500D series Observe the following before you place your finger on the sensor whether for fingerprint enrollment registration or recognition E Wash and dry your hands thoroughly mM Remove static electricity from your fingers by touching any metal surface Static electricity is a common cause of sensor failures especially when the weather is dry E Clean the sensor with a lint free cloth do not use detergent or any other chemicals to clean the sensor E Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate E Soaked or swollen finger for example as may occur after taking a bath Injured finger Wet finger Soiled or oily finger E Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate E Enroll two or more fingers E Enroll additional fingers if a recognition failure often occurs when using a
48. program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharing of the collected information Once the program is enabled the TOSHIBA PC Health Monitor screen is displayed and the program will begin monitoring system functions and collecting information E 2 User s Manual A500 A500D series Appendix F If your computer is stolen J Always take care of your computer and try to prevent it from being stolen You are the owner of a valuable technical device which may be highly attractive to thieves so please do not leave it unattended in a public place To further help protect against theft security cables can be bought for use with your notebook when it is being used at home or in the office Make a note of your computer s machine type model number and serial number and put it in a safe place You will find this information on the underside of your notebook Please also keep the receipt of the computer you purchased Should your computer be stolen however we ll help you try to find it Before contacting TOSHIBA please prepare the following information which is necessary to uniquely identify your computer In which country was your computer stolen Hm What type of machine do you have E What was the model number PA number E What was the serial number 8 digits E When was it stolen i e date E What is your address phone and fax numbe
49. surrounding area Malfunction of or data loss from this product caused by disturbances generated by other devices or machines in the nearby surrounding area Furthermore for general safety reasons the use of this product in environments with explosive atmospheres is not permitted User s Manual A500 A500D series Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 By participating in separate collection of products and batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website http eu computers toshiba europe com or contact your local city office or the shop where you purchased the product Disposal of batteries and or accumulators Pb Hg Cd The crossed out wheeled dust bin symbol indicates that batteries and or accumulators must be collected and disposed of separately from household waste If the batt
50. the indicator still does not glow the battery may be at the end of its operating life and should be replaced However if you do not believe the battery is at the end of its operating life you should speak to your reseller dealer or service provider If you frequently recharge a partially charged battery the battery might not charge to its full potential in these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Select a power plan in the Power Options 9 6 User s Manual A500 A500D series Real Time Clock Problem The following message is displayed on the LCD RTC battery is low or CMOS checksum is inconsistent Press F2 key to set Date Time Password Problem Cannot enter password Keyboard Procedure The RTC battery charge has become exhausted you should set the date and time in within the BIOS setup screen through the following steps 1 Press F2 key BIOS setup will boot up 2 Press F5 F6 to set the date in System Date 3 Press F5 F6 to set the time in System Time Procedure Please refer to the TOSHIBA Password Utility section in Chapter 6 Power and Power up Modes for further information Keyboard problems can be caused by the setup and configuration of the computer please refer to Chapter 5 The Keyboard for further information Problem Output to screen is garbled Procedure Pl
51. the label first before applying it to the floppy diskette 6 Never put a floppy diskette in a location where water or other liquid may make contact with it or where it is excessively damp either of these conditions could cause data loss 7 Never use a wet or damp floppy diskette this could damage the floppy diskette drive or other devices within the computer 8 Data may be lost if the floppy diskette is twisted bent or exposed to direct sunlight extreme heat or cold 9 Do not place heavy objects on your floppy diskettes 10 Do not eat smoke or use items such as erasers near your floppy diskettes as foreign particles inside the jacket of the floppy diskette can damage the magnetic surface 11 Magnetic energy can destroy the data on your floppy diskettes In view of this you should keep your floppy diskettes away from speakers radios televisions and other sources of magnetic fields 4 26 User s Manual A500 A500D series Sound system This section describes some of the audio control functions Adjusting System Volume You can control the overall level of sound using Windows Volume Mixer To launch Volume Mixer follow the steps below 1 Locate the Speaker icon on the task tray 2 Right click the Speaker icon on the task tray 3 Select Open Volume Mixer from the menu Click the Device button to display available playback devices Select Speakers to use the internal speakers for listening Adjust speaker
52. to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury User s Manual 2 29 A500 A500D series 2 30 User s Manual A500 A500D series Chapter 3 Getting Started ik E f the battery pack is not pre installed in the computer that you purchased please install the battery pack before you start using the computer Please refer to Chapter 6 Replacing the battery pack for further information about installing the battery pack All users should be sure to read the section Starting up for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This chapter provides basic information to start using your computer It covers the following topics Connecting the AC adaptor Opening the display Turning on the power Starting up for the first time Turning off the power Restarting the computer System Recovery Options Restoring the preinstalled Software Use an anti virus software and update it regularly Never format storage media without checking its content formatting destroys all stored data It is
53. turn on the power ERROR 0271 Check date and time settings D WARNING 0251 System CMOS checksum bad E Default configuration used Press lt Fl gt to resume lt F2 gt to Setup The computer s RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed of Dispose of the battery as required by local ordinances or regulations When this error appears the following action is recommended 1 Connect the AC adapter and let the battery charge for 24 hours 2 Press F2 to enter BIOS setup menu 3 Set correct time and date If you still see the error message after performing the above actions please contact your TOSHIBA service representative 6 4 User s Manual A500 A500D series Care and use of the battery pack i The battery pack is a vital component of portable computing and as such taking proper care of it will help ensure a longer operating time on battery power as well as deliver a longer life for your battery pack The instructions detailed in this section will help to ensure safe operation and maximum performance Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions E Make sure the battery is securely installed in the computer before attempting to charge the battery pack Improper insta
54. your computer shut it down disconnect the AC adaptor and allow it to cool down a failure to follow this instruction may result in minor heat injury E Be careful not to subject the computer to impact or shock a failure to follow this instruction could result in damage to the computer computer failure or loss of data E Never transport your computer with any cards installed this may cause damage to either the computer and or the card resulting in product failure E Always use a Suitable carry case when transporting the computer E When carrying your computer be sure to hold it securely so that it does not fall or hit anything E Do not carry your computer by holding any of its protruding elements Heat dispersal T To protect from overheating the CPU has an internal temperature sensor If the computer s internal temperature rises to a certain level the cooling fan is turned on or the processing speed is lowered You can select whether to control the CPU temperature by turning on the fan first then if necessary lowering the CPU speed Or by lowering the CPU speed first then if necessary turning on the fan These functions are controlled within the Power Options When the CPU temperature falls to a normal range the fan is turned off and the CPU operation returns to standard speed If the CPU temperature reaches an unacceptably high level with either setting the system automatically shuts down to prevent damage Data i
55. 0 A500D series GOST IloptraTtTuBHBUH KomnbpworTtep Hsrorosputreas Toshiba Europe GmbH Aapec Hammfelddamm 8 41460 Neuss Germany Caenano Bn Kurtae Working environment This product was designed to fulfill the EMC Electromagnetic Compatibility requirements for residential commercial and light industry environments The following environment is not approved In the following environments the use of this product can be restricted Industrial Environments e g environments where a mains voltage of 380V three phase is being used Medical Environments This product is not certified as a medical product according to the Medical Product Directive 93 42 EEC but can be used in office areas where the use is not restricted Please disable the wireless LAN or Bluetooth hardware in such areas as long this feature is not official supported by the operator of the related medical facility Vehicle Environments Please read the operator s manual of the vehicle manufacturer for further restrictions of use Aircraft Environments Please follow the advices of the flight personnel regarding restrictions of use Any consequences resulting from the use of this product in working environments that are not approved or the use is restricted are not the responsibility of Toshiba Corporation The consequences of the use of this product in those working environments may be Interference with other devices or machines in the nearby
56. 0 A500D series Restoring the pre installed software from the Recovery hard disk drive On your Data drive you may find a folder HDDRecovery This folder stores files which can be used to recover your system to the originally installed factory state If you subsequently set up your hard disk drive again do not change delete or add partitions in a manner other than specified in the manual otherwise you may find that space for the required software is not available In addition if you use a third party partitioning program to reconfigure the partitions on your hard disk drive you may find that it becomes impossible to setup your computer O When the sound mute feature has been activated by pressing the J Fn ESC key be sure to disable this to allow sounds to be heard before starting the restore process Please refer to Chapter 5 The Keyboard for further details JN Be sure to connect the AC adaptor otherwise you may run out of battery during the recovery process When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Turn off the computer 2 Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Select your preferred keyboard layout and press Next 5 To access the recovery process please log on as an enable
57. 000eees 3 11 Operating Basics Using the Touch Pad 0 0 cece eee eee eee 4 1 Using the Fingerprint Sensor Depending on the model you purchased 0005 4 2 Using the TOSHIBA USB Sleep and Charge function 4 9 User s Manual XV A500 A500D series Using optical disk drives 0 cece eee 4 11 Function DUttOns i626 bk ieee ea nee eae ee ee ears eee 4 16 Writing CD DVD on DVD Super Multi drives 5 4 16 Media Care 00 e eee eee eee 4 25 Sound SYStOM ese iis dee ee Reed ee ee ae ee ee ates 4 27 Using the web camera 0 0 0 cece eee eee 4 29 Using TOSHIBA Web Camera Application 05005 4 30 Using TOSHIBA Face Recognition 00eee ee eee eee 4 31 TV TUNG rreri tes Stee eae ane we a eine Boe wa alae a ee ee 4 34 Wireless communications 00 cee eee eee eee 4 36 LAN ac Soinei torah ieee teea he ce eke ek aa EEEa a aa a 4 39 Cleaning the computer 00 cee cece eee eee eee 4 41 Moving the computer 2 0c cee eee eee eee 4 42 Heat dispersal 0 00 eee eee eee eee eee 4 42 Using the Hard Disk Drive HDD Protection 0055 4 43 Chapter5 The Keyboard Typewriter key iccicce ee eee emi e eee eee eee 5 1 Function keys F1 F12 cc ccce ewer e ete e eee 5 2 Soft keys FN key combinations 200 20 e eee ee eens 5 2 HOUKGYS fects ieee ies tee eee ee ed eed eke ee 5 3 Windows special keyS 2 0 00 e cece e
58. 1 weight by weight User s Manual vii A500 A500D series ENERGY STAR Program Your computer model may be Energy Star qualified If the model you Fame purchased is compliant it is labeled with the ENERGY STAR logo on the TRA computer and the following information applies 4 TOSHIBA is a partner in the Environmental Protection Agency s EPA ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommends that you leave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep mode by pressing the power button Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the US EPA and the EU Commission According to the EPA a computer meeting the new ENERGY STAR specifications will use between 20 and 50 less energy depending on how it is used Visit http www eu energystar org or http www energystar gov for more information reg
59. 999 5 EC which includes the compliance to the Electromagnetic Compatibility Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC CE Marking is the responsibility of TOSHIBA EUROPE GmbH Hammfelddamm 8 41460 Neuss Germany phone 49 0 2131 158 01 This product and the supplied accessories are designed to observe the required EMC Electromagnetic Compatibility standards However Toshiba cannot guarantee that this product still observes these EMC standards if accessories or cables not manufactured distributed by Toshiba are connected or implemented To avoid in general EMC problems the following advice should be observed E Only CE marked accessories should be connected implemented E Only best shielded data cables should be connected Following information is only for Turkey E Compliant with EEE Regulations Toshiba meets all requirements of Turkish regulation 26891 Restriction of the use of certain hazardous substances in electrical and electronic equipment E The number of possible pixel failures of your display is defined according to ISO 13406 2 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes in battery time is not a defect or failure User s Manual A50
60. CRT RJ11 A modular telephone jack RJ45 A modular LAN jack Read Only Memory ROM Non volatile memory that can be read but not written to Non volatile here means that information in ROM remains whether or not the computer is receiving power This type of memory is used to store your computer s BIOS which is essential instructions the computer reads when you start it up See also BIOS memory Compare RAM S S P DIF A standard of digital interface for audio SCSI Small Computer System Interface is an industry standard interface for connection of a variety of peripheral devices SD SDHC memory card Secure Digital cards are flash memory widely used in a variety of digital devices such as digital cameras and Personal Digital Assistants SECAM L SECAM Sequential Color Memory is a broadcasting standard used in France SIO Serial Input Output The electronic methodology used in serial data transmission soft key Key combinations that emulate keys on the IBM keyboard change some configuration options stop program execution and access the numeric keypad overlay Glossary 12 User s Manual A500 A500D series software The set of programs procedures and related documentation associated with a computer system Specifically refers to computer programs that direct and control the computer system s activities See also hardware stop bit One or more bits of a byte that follow the transmitted character or group
61. D RW write 8 speed maximum DVD RAM write 5 speed maximum CD read 24 speed maximum CD R write 24 speed maximum CD RW write 24 speed maximum Ultra speed media Use only round standard 12cm discs with this slot loading optical drive Any other size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc User s Manual 2 15 A500 A500D series Remote Controller e A remote controller which is provided with some models enables you to perform some functions of your computer from a distant location There are two different types of remote controllers E Full size remote controller E Slim size remote controller E Some models are included with either a Full size remote controller or Slim size remote controller H Models which include the Slim size remote controller do not have a TV tuner installed and so do not allow viewing of TV programs The following figure shows the buttons on the Remote Controller You can use your Remote Controller with Media Center to play CDs DVDs and videos and view pictures The Remote Controller helps you navigate through Media Center just as a cable TV remote control navigates cable TV options or controls the playback of a movie in a VCR or DVD player Using the Remote Controller you can E Navigate and control all Media Center windows H Control the video display E Place the computer in and out of Sleep Mode Refer to the U
62. HW Setup window contains the following tabs General Password Display Keyboard LAN USB Illumination and Button Setting OK Accepts your changes and closes the HW Setup window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the HW Setup window User s Manual 74 A500 A500D series Q General This window displays the BIOS version and contains two buttons Default Return all HW Setup values to the factory settings About Display the HW Setup version Setup This field displays BIOS Version and date When finish BIOS update please restart your computer and press F2 into BIOS setup manual and load BIOS default one time Password User Password This option allows you to set or reset the user password for power on Not Registered Changes or remove the password Default Registered Sets the password A dialogue box will appear to allow you to set the password To enter a user password 1 Select Registered to display the following prompt Enter Password Enter a password of up to 10 characters The character string you enter is displayed as a string of asterisks For example if you enter a password consisting of four characters the display is shown as Enter Password 2 Click the OK button The following message appears allowing you to verify the password Verify Password 3 If character strings match the password is registered c
63. II American Standard Code for Information Interchange ASCII code is a set of 256 binary codes that represent the most commonly used letters numbers and symbols asynchronous Lacking regular time relationship As applied to computer communications asynchronous refers to the method of transmitting data that does not require a steady stream of bits to be transmitted at regular time intervals backup A copy of a file usually on a removable disk kept in case the original file is lost or damaged binary The base two number system composed of zeros and ones off or on used by most digital computers The right most digit of a binary number has a value of 1 the next a value of 2 then 4 8 16 and so on For example the binary number 101 has a value of 5 See also ASCII BIOS Basic Input Output System The firmware that controls data flow within the computer See also firmware bit Derived from binary digit the basic unit of information used by the computer It is either zero or one Eight bits is one byte See also byte Bluetooth A short range radio technology designed to simplify wireless communication among computers communication devices and the Internet board A circuit board An internal card containing electronic components called chips which perform a specific function or increase the capabilities of the system User s Manual Glossary 3 A500 A500D series boot Short for bootstrap A program that sta
64. NHOM ccc eee ee ee ee ee eee 8 13 HDMI 3 cpeccncekeie ceedaee ete aee dees eeaew sees sede aea ees 8 14 Security lock is cc iiectiewe detect eh veiw teed aeeea ees 8 17 Troubleshooting Problem solving procesSS 00 0 cece scene eee 9 1 Hardware and system checklist 000 e eee eee eee 9 3 TOSHIBASUPPOl iin ececscaedaseeiaiunss ech a oaa aa 9 26 Disclaimers Specifications Environmental requirements 000 c cece eee eee eee A 1 Display Controller Display controller 1 0 00 eee eee B 1 Wireless LAN Card Specifications 00 c cece eee eee eee C 1 Radio Characteristics 60 c cece eee eee eee C 2 Supported Frequency Sub bands 0020eeeeeeeeeee C 2 AC Power Cord and Connectors Certification agencies 0 cece eee eee D 1 TOSHIBA PC Health Monitor Starting the TOSHIBA PC Health Monitor 02000 E 2 If your computer is stolen Glossary Index User s Manual xvii A500 A500D series xviii User s Manual A500 A500D series Preface Congratulations on your purchase of the TOSHIBA A500 A500D series computer This powerful notebook computer provides excellent expansion capability includes multimedia functionality and is designed to provide years of reliable high performance computing This manual tells how to set up and begin using your TOSHIBA A500 A500D series computer It also provides detailed information on configuring your comput
65. OSHIBA DVD Player Please be aware of the following limitations when you use the TOSHIBA DVD PLAYER Notes on use Frame dropping audio skipping or out of sync audio and video may occur during playback of some DVD Video titles Close all other applications when using the TOSHIBA DVD PLAYER Do not open any other applications or carry out any other operations during DVD Video playback Playback may stop or not function properly in some situations Unfinalized DVDs created on home DVD recorders may not be playable on the computer Use DVD Video discs with a region code which is either the same as the factory default setting or ALL Do not playback DVD discs Video while watching or recording television programs using other applications Doing so may cause DVD Video playback or television program recording errors In addition if prescheduled recording starts during DVD Video playback it may cause DVD Video playback or television program recording errors Please view DVD Video during times when there is no recording prescheduled The resume function cannot be used with some discs on the TOSHIBA DVD PLAYER It is recommended the AC adaptor be connected when playing DVDVideo Power saving features may interfere with smooth playback When playing DVD Video using battery power set the Power Options to High performance Screen savers will not display while playing a movie in the TOSHIBA DVD PLAYER The
66. SB Sleep and Charge function setting to Disabled When USB Sleep and Charge function is set to Enabled the USB WakeUp function does not work for ports that support the USB Sleep and Charge function In that case use an USB port that does not have the USB Sleep and Charge function compatible icon 4 or change the USB Sleep and Charge function setting to Disabled In addition to the information in this section please also refer to the documentation supplied with your eSATA device Problem eSATA device does not work Procedure Remove the eSATA device from the computer and then reconnect it to a free port it in order to ensure it is firmly attached A connected eSATA device may not be recognized if it is connected to the computer s eSATA USB combo port while the computer is in Sleep Mode or Hibernation Mode If this occurs disconnect the eSATA device and then reconnect the device while the computer is turned on Ensure that any required eSATA device drivers are properly installed to achieve this you should refer to both the device documentation and the operating system documentation If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 9 19 A500 A500D series Additional memory module Please also refer to Chapter 8 Optional Devices for further information on installing and removing memory modules Problem Proced
67. Security lock slot e TV Tuner jack f Optical Disc drive slot Depending on the model you purchased Figure 2 3 The right side of the computer Optical disc drive Some computers are configured with a tray version of the DVD Super Multi drive The tray full size drive provides high performance execution of CD DVD ROM based programs Universal Serial Bus Two Universal Serial Bus ports which comply lt USB 2 0 port with the USB 2 0 standard are provided on the right side of the computer 2 5 User s Manual A500 A500D series gt oeo DC IN 19V MOC DC IN 19V jack Security lock slot TV tuner jack Optical disc drive slot The AC adaptor connects to this jack in order to power the computer and charge its internal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer TV Tuner enables watching and recording TV programs Some models are equipped with the TV Tuner Some models are equipped with a slot version of the DVD Super Multi drive The full size drive provides high performance execution of CD DVD ROM based programs Use only round standard 12cm discs with this slot loading optical drive Any other size
68. User s Manual A500 A500D series TOSHIBA computers toshiba europe com Leadin g Innovation gt gt gt A500 A500D series Copyright 2009 by TOSHIBA Corporation All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of TOSHIBA No patent liability is assumed with respect to the use of the information contained herein TOSHIBA A500 A500D series Portable Personal Computer User s Manual First edition April 2009 Copyright authority for music movies computer programs databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner Copyrighted material can be reproduced only for personal use or use within the home Any other use beyond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for the TOSHIBA A500 A500D series Portable Personal Computers at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA
69. Windows Help and Support content for more information about Startup Repair The System Recovery Options can also be run manually to repair problems The procedure is as follows Follow the instructions shown on the on screen menu 1 Turn off the computer 2 Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key 3 10 User s Manual A500 A500D series J 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Follow the on screen instructions The Windows Vista CompletePC Backup feature can be used on Windows Vista Business Edition and Ultimate Edition Restoring the pre installed Software Depending on the model you purchased different ways for restoring the pre installed software are offered E Creating optical Recovery Discs E Restoring the pre installed software from your created Recovery Discs E Restoring the pre installed software from the Recovery hard disk drive Ordering Recovery Discs from TOSHIBA and restoring the pre installed software from them Please note that this service is not free of charge Creating Optical Recovery Discs i This section describes how to create Recovery Discs E Be sure to connect the AC adaptor when you create Recovery Discs E Besure to close all other software programs except the Recovery Disc Creator E Do not run software such as screen savers which can put
70. Windows Mobility Center TOSHIBA Disc Creator TOSHIBA Recovery Disc Creator TOSHIBA ConfigFree TOSHIBA SD Memory Utilities TOSHIBA Assist TOSHIBA DVD PLAYER TOSHIBA Face Recognition Can be used only Web Camera models TOSHIBA PC Health Monitor TOSHIBA USB sleep and Charge Utility Online Manual SD Memory Card Format Utility and other SD functions are packaged into TOSHIBA SD Memory Utilities When uninstalling the SD utilities click Start gt Control Panel gt Uninstall a program and select TOSHIBA SD Memory Utilities Documentation TOSHIBA A500 A500D series Portable Personal Computer User s Manual TOSHIBA A500 A500D Quickstart Instruction Manual for Safety and Comfort Warranty information If any of the items are missing or damaged contact your dealer immediately ee User s Manual A500 A500D series Features This computer incorporates the following features and benefits Processor Built in Your computer processor type varies depending on the model you purchased To check which type of processor is included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Start gt All programs gt TOSHIBA gt Utilities gt TOSHIBA PC diagnostic Tool Chipset Mobile Intel GM45 Express Chipset Mobile Intel GL40 Express Chipset or AMD M780G chipset Memory Slots PC2 6400 1 GB 2 GB or 4 GB memory modules can be installed in the two memory slots of below models E Mob
71. You can try to swipe the fingerprint up to five times If you failed fingerprint authentication more than five times you must enter the password manually to start the computer E Enter the password manually The password is necessary only if the computer was shut down in boot mode not in Hibernation or Sleep mode To enter a password manually follow these steps 1 Turn on the power as described in Chapter 3 Getting Started The following message will appear in the LCD Enter Password xxxxxxxx At this point the hotkeys Fn F1 to F9 do not work They will function after you enter the password 2 Enter the Password 3 Press Enter If you enter the password incorrectly three consecutive times the computer shuts down You must turn on the computer again and re enter the password 6 12 User s Manual A500 A500D series Power up modes The computer has three power up modes E Hibernation saves data in memory to the hard disk E Sleep power remains on maintaining the data in memory but the CPU and all other devices effectively enter a sleep mode E Boot does not save data in memory 1 Refer also to the section Turning off the power in Chapter 3 Getting J Started Windows utilities You can configure various settings associated with both Sleep Mode and Hibernation Mode within the Power Options to access it click Start gt Control Panel gt System and Maintenance gt Power Options
72. a JN When lightning occurs do not touch the antenna line This may cause an gt electric shock If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna you should operate your computer using AC power mode The AC adaptor offers some protection against but does not entirely prevent possible electric shock caused by lightning For complete protection do not operate your computer during a thunderstorm 1 Save data shutdown Windows and turn off the power 2 Connect the antenna cable to the TV antenna port of your computer Figure 4 11 Connecting the antenna cable J When you have been using a descrambler to receive the programs on cable TV or satellite broadcasting connect the set top box and splitter to the coaxial cable and the antenna cable User s Manual 4 35 A500 A500D series Wireless communications The computer s wireless communication function supports both Wireless LAN and Bluetooth devices All models are provided with Wireless Communication switch Some models are equipped with both Wireless LAN and Bluetooth functions Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802 11 Wireless LAN standard E Frequency Channel Selection of 5GHz for IEEE 802 11a or n draft 2 0 Frequency Chann
73. a good idea to periodically back up the internal hard disk drive or other main storage device to external media General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss Before you install a device or application save any data in memory to the hard disk drive or other storage media Failure to do so may result in the loss of data User s Manual 3 1 A500 A500D series Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power It is also the fastest way to get started because the battery pack will need to be charged before you can operate from battery power The AC adaptor can be connected to any power source supplying from 90 to 264 volts and 47 or 63 hertz For details on using the AC adaptor to charge the battery pack refer to Chapter 6 Power and Power up Modes IN E Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor E Never plug the AC adaptor into a power source that does not correspond to both the voltage and the frequency specified on the regulatory label of the unit Fail
74. aCard For further information please refer to Chapter 8 Optional Devices Problem Procedure MultiMediaCard error Remove the MultiMediaCard from the computer occurs and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your MultiMediaCard for further information You cannot read a file Check to ensure the required file is actually on the MultiMediaCard that is inserted into the computer If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 9 13 A500 A500D series Infrared receiver window If you are using a USB mouse you should also refer to both the USB device section in this chapter and the documentation supplied with your mouse Problem Infrared devices do not work as expected Pointing device Procedure Make sure there is no obstruction blocking communication between the computer and the target device If you are still unable to resolve the problem contact your reseller dealer or service provider If you are using a USB mouse you should also refer to both the USB device section in this chapter and the documentation supplied with your mouse Touch Pad Problem On screen pointer does not respond to pointing device operation Double tapping does not work Procedure In this instance the system might be busy Try moving the mouse again
75. able Disable button KE caps lol A S D Lock om el CTRL FI o o o D a Figure 2 8 Keypad indicators CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format Touchpad Enable The touchpad indicator below this button glows Disable button white when the touchpad is activated The indicator does not glow when the touchpad is disable and a mouse or other device is used to navigate the computer User s Manual 2 13 A500 A500D series Optical disc drives The computer is configured with a DVD Super Multi drive A Serial ATA interface con and 12cm 4 troller is used for 12cm 4 72 and 8cm 3 15 Tray ODD 72 Slot ODD CD DVD operation For further information on loading and unloading discs please refer to the Writing CD DVD on DVD Super Multi drives section in Chapter 4 Operating Basics Region codes for DVD drives and media DVD Super Multi drives and their associated media are manufactured according to the specifications of six marketing regions When you purchase DVD Video make sure it matches your drive otherwise it will not play properly Code 1 2 5 6 Writable discs Region Canada United States Japan Europe South Africa Middle East South East Asia East Asia Australia New Zealand Pacific Islands Central America South America Caribbe
76. al A500 A500D series 12 The Management screen is displayed The registered account name will be displayed Clicking on it will cause the captured image of your face to be displayed on the left How to Delete the Face Recognition Data Delete image data account information and personal record data created during registration To delete the Face Recognition Data follow the steps as described below 1 To launch this utility click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Face Recognition The Management screen is displayed 2 Select a user which is deleted in the Management screen 3 Click the Delete button You are about to delete the user data Would you like to continue will be displayed on the screen E f you do not want the data to be deleted click the No button and you will then be returned to the Management screen E Clicking on the Yes button will remove the selected user from the Management screen How to launch the help file For further information on this utility please refer to the help file 1 To launch the help file click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Face Recognition Help Windows Logon via TOSHIBA Face Recognition i This section explains how to login to Windows with TOSHIBA Face Recognition Two authentication modes are provided E 1 N Mode Login screen If the face authentication tile is selected by default you can
77. also computer and device usage i e power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices property e g product name model number part number serial number BIOS version FW version of the system and components e g Video device Sound device Network device Hard Disk drive Solid State drive Optical Disc drive operating system and software information e g OS version OS install date Direct X version Internet Explorer version installed update program and driver lists The stored data uses a very small portion of the total hard disk capacity approximately 10MB or less per year This information is used to identify and provide a notification of system conditions which may effect the performance of your computer It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA may also use this information for quality assurance analysis Subject to the use restrictions above the HDD data logged may be transferred to entities located outside of your country or region of residence e g European Union Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region Once enabled you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in
78. ams may not support remote control functions Operational range of the Remote Controller Point the Remote controller at your computer and press a button The operational angle and distance are described below Distance Within 5 m from the infrared receiver window Angle Within a 30 degree horizontal and 15 degree vertical range of the infrared receiver window 2 22 User s Manual A500 A500D series i Figure 2 11 Operational range of the remote control The appearance of the provided Remote Controller may vary from model to model Even if the remote controller is within the effective range as described above it may malfunction or not work correctly in the following cases When an obstacle stands between the infrared receiver window of your computer and the Remote Controller When direct sunlight or strong fluorescent light strikes the infrared receiver window When the infrared receiver window or the infrared emission part of the Remote Controller is dirty When other computers which use an infrared remote controller are used near to your computer When a low battery condition is present User s Manual 2 23 A500 A500D series Installing Removing batteries Be sure to install the provided CR2016 type batteries before using the remote controller Store the battery for the remote control beyond the reach of children If a child swallows a battery this might result in choking If it hap
79. an Russia Indian Subcontinent Africa North Korea Mongolia China This section describes the types of writable CD DVD discs Check the specifications of your drive to see the types of discs it can write Use TOSHIBA Disc Creator to write compact discs Please refer to Chapter 4 Operating Basics for further information CDs E CD R discs can be written only once The recorded data cannot be erased or changed E CD RW discs including multi speed CD RW discs high speed CD RW discs and ultra speed CD RW discs can be recorded more than once 2 14 User s Manual A500 A500D series DVDs mM DVD R DVD R DVD R Dual Layer and DVD R Double Layer discs can be written only once The recorded data cannot be erased or changed E DVD RW DVD RW and DVD RAM discs can be recorded more than once F Some types and formats of DVD R Dual Layer and DVD R Double J Layer discs may be unreadable DVD Super Multi drive The full size DVD Super Multi drive module allows you to record data to recordable CD s and DVD s as well as run 12cm 4 72 and 8cm 3 15 for Tray type or 12cm 4 72 for Slot type CD s and DVD s without using an adaptor 1 The speed is slower at the center of a disc and faster at the outer edge DVD read 8 speed maximum DVD R write 8 speed maximum DVD R DL write 6 speed maximum DVD RW write 6 speed maximum DVD R write 8 speed maximum DVD R DL write 6 speed maximum DV
80. anagement screen otherwise the Registration screen will be displayed If you wish to practice click on the Next button in the Registration screen If you do not wish to practice click on the Skip button in the Registration screen Click the Next button to start the guide First take a picture while moving your neck slightly to the left and right Now take a picture while moving your neck down and up Or click the Back button to practice the guide once more Click the Next button to start image capturing process Adjust the position of your face so that it fits within the face shaped frame Once your face has been positioned properly the recording will commence Start moving your neck very slightly to the left and right and then move your neck down and up Registration will end after you have repeatedly moved your neck left right down and up When the register succeeds below message will be displayed on the screen Registration successful Now we ll do the verification test Click the Next button Click the Next button to perform the verification test Perform the verification test Face the screen as you do when you register If verification fails click the Back button and re register Please refer to step 6 to step 8 If verification is successful click the Next button and register an account Register the account Fill in the account registration fields Fill in the all fields 4 32 User s Manu
81. and control signals HDMI CEC Consumer Electronics Control is a standard in the CE Industry which allows devices to work together over an HDMI cable By connecting a TV player which supports HDMI Control to this port the remote control for the connected TV can be used to operate some of the computer functions Using REGZA Link PC Control Toshiba notebooks with REGZA Link include a Toshiba utility dedicated to take advantage of its capabilities which can allow you to E Use the TV remote control to output the computer screen onto the TV screen E Use the TV remote control to launch operate and close applications on your computer E Turn on the TV when the HDMI output is selected using the Fn F5 key E Switch the video output HDMI or LCD when executing certain desktop icons E Enable Disable the REGZA Link function on the computer DisplayPort An external monitor or audio visual devices can be connected to the DisplayPort on the computer much like the HDMI port To connect a device using DisplayPort follow the steps below 1 Turn the computer off 2 Use a DisplayPort cable not supplied to connect the device Figure 8 11 Connecting a DisplayPort device 3 Turn the device on 4 Turn the computer on Some models are equipped with a DisplayPort 8 16 User s Manual A500 A500D series Security lock A security locks enable you to anchor your computer to a desk or other heavy object in order t
82. any other function including such tasks as using a mouse or Touch Pad or closing opening the display panel E Apply impact or vibration to the computer E Install remove or connect external devices including such items as a SD SDHC memory card miniSD microSD Card ExpressCard Memory Stick Memory Stick PRO Memory Stick PRO Duo xD picture card MultiMediaCard USB device external monitor i LINK device or an optical digital device E Use the audio video control button to reproduce music or voice MH Open the optical disc drive E Do not use shut down log off Sleep Mode or Hibernation Mode functions while writing or rewriting E Make sure that the write rewrite operation is completed before going into either Sleep Mode or Hibernation Mode writing is completed if you can remove an optical media on the DVD Super Multi drive E lf the media is of poor quality or is dirty or damaged writing or rewriting errors may occur HM Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand E Keep mobile phones and other wireless communication devices away from the computer 4 20 User s Manual A500 A500D series Disclaimer TOSHIBA does not bear responsibility for the following E Damage to any CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM disc that ma
83. arding the ENERGY STAR Program Visit http www energystar gov or http www energystar gov oowermanagement for more information regarding the ENERGY STAR Program Important Safety Information for Computers with TV tuner IEC60950 1 EN60950 1 Information technology equipment Safety Coaxial cable connection to this computer must only be used if the cable outer conductive shielding has been grounded by the cable installer at the building premises as close to the point of cable entrance or attachment as practicable and the connection complies with all local cable installation requirements that are applicable in your area viii User s Manual A500 A500D series Optical disc drive standards TOSHIBA A500 A500D series computer is shipped with one of the following drives preinstalled DVD Super Multi R DL drive or DVD Super Multi R DL w Label Flash drive The drive has one of the following labels CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE1 KLASS 1 LASER APPARAT Before it is shipped the Class 1 Laser is certified to meet the United States Chapter 21 Standards of the Department of Health and Human Services DHHS 21 CFR For any other country the drive is certified to meet the Class 1 Laser standards of IEC825 and EN60825 Optical disc drive safety instructions E The drive employs a laser system To ensure proper use of this product please read this instruction manual
84. ardous situation which could result in death or serious injury if you do not follow instructions Terminology This term is defined in this document as follows Start The word Start refers to the button in Microsoft Windows Vista User s Manual Xxi A500 A500D series xxii User s Manual A500 A500D series General Precautions TOSHIBA computers are designed to optimize safety minimize strain and withstand the rigors of portability However certain precautions should be observed to further reduce the risk of personal injury or damage to the computer Be certain to read the general precautions below and to note the cautions included in the text of the manual Provide adequate ventilation E Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep Mode In this condition observe the following E Never cover your computer or AC adaptor with any object E Never place your computer or AC adaptor near a heat source such as an electric blanket or heater E Never cover or block the air vents including those located at the base of the computer lm Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents E Always provide sufficient space around the computer E Ov
85. atures 5 0 ses cee eee eee ee ee ee ee 1 9 TOSHIBA Value Added Package 0eeeeee eee eneee 1 11 Utilities and Applications 0 0 cece eee 1 12 Options Serera aoia REE a ere eee 1 15 The Grand Tour Front with the display closed 0 0 eee eee eee 2 1 Left Sid s cisean i eet waeie ew beer desde ee a et arene 2 2 Right Side 0 0 cece eee eee 2 5 Underside 2 tacuceewksies Seed ede new eee Seabee ee 2 7 Front with the display open 2 0 00 eee eee eee eee 2 8 Function buttons 00 00 cece cee eee 2 11 System indicators 00 cece ees 2 12 Optical disc drives 0 0 cece eee eee eee eee 2 14 Remote Controller 0 cece eee eee eee eee eee 2 16 Using the Remote Controller 00020e cece eee eee 2 22 Installing Removing batteries 0 0 0 cece eee eee 2 24 AC adaptor weiic tcc ieie eetee eb beeen ee id wee eae eee es 2 29 Getting Started Connecting the AC adaptor 0 cece eee eee eee 3 2 Opening the display 0c cece eee eee eee 3 4 Turning on the power 2 cee eee eee eee eee 3 5 Starting up for the first time 0 0c eee eee 3 5 Turning off the power 0 cee eee eee 3 6 Restarting the computer 00 0 c cece 3 10 System Recovery Options and Restoring the pre installed Software 2 5 3 10 System Recovery Options 0 cece eee eee eee 3 10 Restoring the pre installed Software 2 00
86. aved to the hard disk drive turn off the power to any peripheral devices Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge User s Manual 3 7 A500 A500D series Sleep Mode If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the computer s main memory so that when you turn on the power again you can continue working right where you left off When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled always completely shut down the computer This includes turning off any wireless communication switches or devices and canceling settings that reactivate the computer automatically such as a timer recording function Failure to completely shut down the computer in this way could allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which could interfere with aviation or other systems possibly causing serious injury E Before entering Sleep Mode be sure to save your data E Do not install or remove a memory module while the computer is in Sleep Mode The computer or the memory module could be damaged E Do not remove the battery pack while the computer is in Sleep Mode unless the computer is connected to an AC power s
87. button on a standard mouse Click Tap once Double click Tap twice Drag and drop Tap to select the item s you want to move leave your finger on the Touch Pad after the second tap and then move the item s to their new destination Using the Fingerprint Sensor Depending on the model you purchased This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints By enrolling the ID and password to the fingerprint authentication device it is no longer necessary to input the password from the keyboard Just by swiping the finger against the fingerprint sensor the following functions will be enabled Logon to Windows and access a security enabled homepage through IE Internet Explorer Files and folders can be encrypted decrypted and third party access to them prevented Disable the password protected screen saver when returning from power saving Sleep mode Single Sign On feature Authentication of the User Password and Hard Disk Password when booting up the computer PA To swipe refers to the action of reading a fingerprint using the fingerprint sensor How to Swipe your Finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures 1 2 Align the first joint of the finger to the center of the sensor Lightly touch the sensor and swipe finger levelly towards you While light
88. called a screen microprocessor A hardware component contained in a single integrated circuit that carries out instructions Also called the central processing unit CPU one of the main parts of the computer mode A method of operation for example the Shut Down Mode Sleep Mode or the Hibernation Mode modem Derived from modulator demodulator a device that converts modulates digital data for transmission over telephone lines and then converts modulated data demodulates to digital format where received monitor A device that uses rows and columns of pixels to display alphanumeric characters or graphic images See also CRT motherboard A name sometimes used to refer to the main printed circuit board in processing equipment It usually contains integrated circuits that perform the processor s basic functions and provides connectors for adding other boards that perform special functions MP3 An audio compression standard that enables high quality transmission and real time playback of sound files N network A collection of computers and associated devices that are connected by communications facilities A network allows you to share data and peripheral devices such as printers with other users and to exchange electronic mail non system disk A disk for storing programs and data that cannot be used to start the computer Compare system disk nonvolatile memory Memory usually read only ROM that is capable of permanentl
89. carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location E Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure E Jo prevent direct exposure to the laser beam do not try to open the enclosure User s Manual A500 A500D series DVD Super Multi R DL drive Panasonic UJ880AD UJ880ED Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS 21 CFR SUBCHAPTER J MANUFACTURED l Panasonic Communications Co Ltd 1 62 4 Chome Minoshima Hakata ku Fukuoka Japan HLDS GT20N GT20F Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS 21 CFR SUBCHAPTER J MANUFACTURED Hitachi LG Data Storage Inc 22 23 Kaigan 3 chome Minato Ku Tokyo 108 0022 Japan x User s Manual A500 A500D series Pioneer DVR TDO9TBM DVR TDO9TBF Location of the required label COMPLIES WITHFDA RADIATION PERFORMANCE STANDARDS 21 CFR SUBCHAPTER J MANUFACTURED PIONEER CORPORATION 4 1 MEGURO 1 CHOME MEGURO KU TOKYO 153 8654 JAPAN Toshiba Samsung TS L633A TS L633P Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR CHAPTER 1 SUBCHAPTER J APPLICABLE AT THE DATE OF MANUFACTURE MANUFACTURED Toshiba Samsung Storage Technology Korea Corpo
90. ced keyboard by pressing some keys in combination all of the 104 105 key enhanced keyboard functions can be performed on the computer The number of keys available on your keyboard will depend on which country region your computer is configured for with keyboards being available for numerous languages In use there are six different types of keys specifically typewriter keys function keys soft keys Hot keys and Windows special keys Typewriter keys Il The typewriter keys produce the upper case and lower case letters numbers punctuation marks and special symbols that appear on the screen However there are some differences between using a typewriter and using a computer keyboard E Letters and numbers produced in computer text vary in width Spaces which are created by a space character may also vary depending on line justification and other factors E The lowercase el and the number 1 one together with the uppercase O oh and the 0 zero are not interchangeable on computers as they are on a typewriter E The CAPS LOCK function key locks only the alphabetic characters into upper case while the Shift Lock function on a typewriter places all keys in the shifted position E The SHIFT keys the Tab key and the BACK SPACE key perform the same function as their typewriter counterparts but also have special computer functions Never remove the key caps on your keyboard Doing so could cause damage to the parts u
91. clock S P DIF Sony Philips Digital Interface Format SDRAM synchronous dynamic random access memory SLI Scalable Link Interface SIM Subscriber Identity Module SO DIMM small outline dual in line memory module TFT thin film transistor UART universal asynchronous receiver transmitter USB Universal Serial Bus VESA Video Electronic Standards Association VGA video graphics array XGA extended graphics array Glossary 2 User s Manual A500 A500D series A adaptor A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be called a controller alphanumeric Keyboard characters including letters numbers and other symbols such as punctuation marks or mathematical symbols alternating current AC Electric current that reverses its direction of flow at regular intervals analog signal A signal whose characteristics such as amplitude and frequency vary in proportion to are an analog of the value to be transmitted Voice communications are analog signals application A group of programs that together are used for a specific task such as accounting financial planning spreadsheets word processing and games ASC
92. color are they and do they stay on or blink Write down what you see Do you hear any beeps If so how many are they long or short and are they high pitched or low pitched In addition is the computer making any unusual noises Write down what you hear 9 2 User s Manual A500 A500D series Record your observations so you can describe them in detail to your reseller dealer or service provider Software Hardware The problems may be caused by your software or disk If you cannot load a software package the media may be damaged or the program might be corrupted In these instances try loading another copy of the software if possible If an error message appears while you are using a software package you should refer to the documentation supplied with it as this will usually include a problem solving section or a summary of error messages Next you should check any error messages against the operating system documentation If you cannot find a software problem you should then check the setup and configuration of your hardware First run through the items in the preliminary checklist as described previously Then if you still cannot correct the problem try to identify the source the next section provides checklists for individual components and peripherals Before using a peripheral device or application software that is not an authorized Toshiba part or product make sure the device or software can be used wit
93. computer power is not turned on while working set the Wireless communication switch to OFF Point to note about memory module error If you install a memory module that is not compatible with the computer the Power indicator will flash in the following ways lf there is an error in only Slot A or no memory module is inserted in Slot A repeatedly flashes amber twice then green E If there is an error in Slot B repeatedly flashes amber then green twice E If there are errors in both Slot A and Slot B repeatedly flashes amber twice then green twice In all instances you should shut down the computer and remove the incompatible module s 8 6 User s Manual A500 A500D series a Use a 0 point Phillips screwdriver to remove and fasten the screws I the use of an incorrect screwdriver can damage the screw heads Installing a memory module The computer contains slots for two memory modules one positioned immediately over the other the procedures are the same for installing either module 1 Shut down the computer make sure the Power indicator is off refer to the Turning off the power section in Chapter 3 Getting Started if required 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Turn the computer upside down and remove the memory module cover
94. computer will also not go into Sleep Mode Hibernation Mode or shutdown while using TOSHIBA DVD PLAYER Do not configure the Display automatic power off function to run while the TOSHIBA DVD PLAYER is running Do not switch to Hibernation or Sleep Mode when running the TOSHIBA DVD PLAYER Do not lock the computer using the Windows logo 4 L keys or the Fn F1 keys when running the TOSHIBA DVD PLAYER User s Manual 4 23 A500 A500D series Display Devices amp Audio 1 TOSHIBA DVD PLAYER will only run when Colors is set to Highest 32 bit The Colors setting can be adjusted on the Monitor tab in the Display Settings To open the Display Settings click Start gt Control Panel gt Appearance and Personalization gt Personalization gt Display Settings 2 Ifthe DVD Video image is not displayed on an external display or television stop the TOSHIBA DVD PLAYER and change the screen resolution in Resolution on the Monitor tab in the Display Settings However video cannot be output to some external displays and televisions due to output or playback conditions 3 When viewing DVD Video on an external display or TV change the display device before playing DVD Video cannot be displayed simultaneously in clone mode on both the computer s display panel and an external display 4 Do not change the screen resolution while running th
95. connecting an optical audio cable H HDMI Output should be selected when connecting the HDMI cable to the HDMI jack for playing digital sound on digital audio equipment User s Manual 4 27 A500 A500D series E Microphone is the default input device It should be selected when using the computer s internal microphone or an external microphone connected to the Microphone jack to record sound If an external microphone or audio cable is connected to the Microphone jack the Realtek HD Audio Manager Connector Settings dialog will be displayed allowing selection of either Line In or Mic In input Information Click the information button to view hardware information software information and language setting Speaker Configuration Click the playback button to confirm the internal speakers or the headphone sound is coming from the right direction Sound Effects This section explains how to select various sound effects E Environment simulates reverberations of sound for familiar environments around us You can select an existing preset in the menu E Equalizer raises or lowers a frequency of sound to simulate a popular genre of music You can select an existing preset in the menu E Karaoke cancels the specific frequency of sound and results in the Vocal Cancellation Clicking the Karaoke icon lowers the vocal sound within music Using the arrow buttons will adjust the musical key of the sound
96. ctly and firmly attached to the computer loose cables can cause signal errors Inspect all connecting cables for loose wires and all connectors for loose pins Check that your floppy diskette CD or DVD media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log This will help you to describe your problems to your reseller dealer or service provider In addition if a problem recurs the log you have made will help to identify the problem faster Analyzing the problem Sometimes the computer will give you clues that can help you identify why it is malfunctioning In view of this you should keep the following questions in mind Which part of the computer is not operating properly keyboard hard disk drive optical disc drive display panel touch pad touch pad control buttons as each device will produce different symptoms Check the options within the operating system to ensure that its configuration is set properly What appears on the display Does it display any messages or random characters If you have a printer attached print a copy of the screen using the PRTSC key and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light up If so which ones what
97. ctricity or electrical noise User s Manual 3 9 A500 A500D series Restarting the computer Certain conditions require that you reset the computer for example if E You change certain computer settings E An error occurs and the computer does not respond to your keyboard commands If you need to restart the computer there are three ways this can be achieved HM Click Start then click the arrow button E in the power management buttons IEO a a and select Restart from the menu E Press CTRL ALT and DEL simultaneously once to display the menu window then select Restart from the Shut down options E Press the power button and hold it down for four seconds Once the computer has turned itself off wait between ten and fifteen seconds before turning the power on again by pressing the power button System Recovery Options and Restoring the pre installed Software System Recovery Options A About 1 5 GB hidden partition is allocated on the hard disk drive for the System Recovery Options This partition stores files which can be used to repair the system in the event of a problem The System Recovery Options feature will be unusable if this partition is deleted System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory The System Recovery Options menu includes tools to repair startup problems run diagnostics or restore the system See the
98. d user with sufficent rights 6 Click TOSHIBA HDD Recovery on the System Recovery Options screen 7 Follow the on screen instructions on the TOSHIBA HDD Recovery dialog The computer will be restored to its factory state Please set your BIOS to default before you recover your computer to the factory state User s Manual 3 13 A500 A500D series 3 14 User s Manual A500 A500D series Chapter 4 Operating Basics This chapter describes the basic operations of your computer and highlights the precautions that should be taken when using it Using the Touch Pad To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go a Touchpad Enable Disable button b Touchpad c Touchpad buttons d Fingerprint Sensor Figure 4 1 Touch Pad and Touch Pad control buttons The two buttons below the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using User s Manual 4 1 A500 A500D series The Touchpad Enable Disable button below the spacebar allows you to turn off the touchpad while using a mouse Press the button again to enable the touchpad a You can also tap the Touch Pad to perform functions similar to those of the l left
99. ddition to the information in this section please also refer to the documentation supplied with your USB device Problem USB device does not work Procedure Remove the USB device from the computer and then reconnect it to a free port in order to ensure it is firmly attached Ensure that any required USB device drivers are properly installed to achieve this you should refer to both the device documentation and the operating system documentation User s Manual 9 17 A500 A500D series USB Sleep and Charge function Problem cannot use the USB Sleep and Charge function The battery depletes quickly even when I turned OFF the power of the computer Procedure The setting of USB Sleep and Charge function may be Disabled Change the setting to Enabled When there is a current overflow of the external device connected to the compatible port USB bus power DC5V supply may be stopped for safety reasons When this happens disconnect an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function can not be still used even if only one external device is connected stop using the external device because its current is over the acceptable value of this computer Some external devices may not be able to use the USB Sleep and Charge function In this case please try one or more of the following met
100. devices such as digital cameras and Personal Digital Assistants E Keep foreign objects out of the Bridge media slot Never allow metal objects such as screws staples and paper clips to enter the computer or Keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury E This Bridge media slot supports the following memory media E Secure Digital SD Card SD memory card SDHC memory card miniSD Card microSD Card E Memory Stick Memory Stick Memory Stick PRO Memory Stick PRO Duo E xD picture card E MultiMediaCard MMC E Please note that an adaptor is required to use miniSD microSD Card E Please note that not all memory media have been tested and verified to work correctly Therefore it is not possible to guarantee that all memory media will operate properly E The slot does not support Magic Gate functions Secure Digital Memory Stick xD picture card MultiMediaCard SD Card MMC llen H microSD card and adaptor Figure 8 3 Examples of memory media 8 4 User s Manual A500 A500D series Memory media This section provides the important safety precautions in order to handle your memory media Points to note about the SD SDHC memory card SD SDHC memory cards comply with SDMI Secure Digital Music Initiative which is a technology adopted to prevent unlawful copy or playback of digital music For this reason
101. does not improve the authentication rate please adjust the speed E f there are any changes in the environment or settings related to authorization you will be required to provide authorization information such as a User Password and HDD password User s Manual 4 7 A500 A500D series Fingerprint Single Sign on Feature General The Single Sign On is a feature that allows the user to complete the authentication for both the User Password and optionally the HDD user and Supervisor passwords and logging on to Windows using only one fingerprint authentication when booting up It is necessary to register the User Password and Windows Logon password before using the fingerprint Pre OS feature and this fingerprint Single Sign On feature Please use TOSHIBA HW Setup to register your User Password Only one fingerprint authentication is required to replace the User Password and if selected the HDD user and Supervisor passwords and Windows Logon password How to enable fingerprint system boot authentication settings and Single Sign On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility and Single Sign on feature prior to enabling and configuring the fingerprint Pre OS feature Check that your fingerprint is enrolled before configuring the settings 1 Logon as Administrator means a user has administrator privileges 2 Click Start point to All Programs point to TOSHIBA point to
102. e TOSHIBA DVD PLAYER TOSHIBA DVD PLAYER 1 TOSHIBA DVD PLAYER software is supported for playback of DVD Video and DVD VR 2 The TOSHIBA DVD PLAYER does not have a parental control function 3 In order to protect copyrights the Windows Print Screen function is disabled when TOSHIBA DVD PLAYER is running 4 Print Screen functions are disabled even when running other applications besides TOSHIBA DVD PLAYER and when TOSHIBA DVD PLAYER is minimized Please close the TOSHIBA DVD PLAYER to use the Print Screen function 5 Carry out the installation uninstallation of the TOSHIBA DVD PLAYER under a user account with administrator rights 6 Do not change Windows Users while TOSHIBA DVD PLAYER is running 7 Forsome DVD Video discs using the control window to change the audio track will also change the subtitle track Starting TOSHIBA DVD PLAYER Use the following procedure to start TOSHIBA DVD PLAYER 1 Insert an DVD Video in the DVD Super Multi drive while Windows Vista is running When an DVD Video disc is set in the DVD drive the following application selection screen may appear If this occurs select Play DVD movie then click OK to launch the TOSHIBA DVD PLAYER 2 Touch the CD DVD panel on the Front operation panel Or select Start gt All Programs gt TOSHIBA DVD PLAYER to start TOSHIBA DVD PLAYER 4 24 User s Manual A500 A500D series O
103. e registered trademarks of SONY Corporation Secure Digital and SD are trademarks of SD Card Association MultiMediaCard and MMC are trademarks of MultiMediaCard Association xD Picture Card is a trademark of FUJIFILM Corporation Other trademarks and registered trademarks not listed above may be used in this manual Macrovision License of Notice For DVD Manufacturing License Agreement This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights including U S Patent Numbers 6 836 549 6 381 747 7 050 698 6 516 132 and 5 583 936 Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited The copyright protection technology availability depends on the model you purchased User s Manual A500 A500D series EU Conformity Statement CE This product is carrying the CE Mark in accordance with the related European Directives Responsible for CE Marking is TOSHIBA Europe GmbH Hammfelddamm 8 41460 Neuss Germany The complete and official EU Declaration of Conformity can be found on TOSHIBA s web site http epps toshiba teg com on the Internet CE compliance This product is labelled with the CE Mark in accordance with Radio Equipment and Telecommunications Terminal Equipment Directive 1
104. e Sleep Mode by pressing FN F3 please refer to l Chapter 5 The Keyboard for further details You can enter Sleep Mode in one of four ways E Click Start then click the power button E located in the power me ee management buttons Please note that this feature must be enabled within the Power Options to access it click Start gt Control Panel gt System and Maintenance gt Power Options E Click Start then click the arrow button E and select Sleep from the menu H Close the display panel Please note that this feature must be enabled within the Power Options to access it click Start gt Control Panel gt System and Maintenance gt Power Options E Press the power button Please note that this feature must be enabled within the Power Options to access it click Start gt Control Panel gt System and Maintenance gt Power Options When you turn the power back on you can continue where you left when you shut down the computer T E When the computer is in Sleep Mode the Power indicator will blink J amber E f you are operating the computer on battery power Sleep Mode will consume more power while the computer is off You can lengthen the overall operating time by turning it off into Hibernation Mode Sleep Mode limitations Sleep Mode will not function under the following conditions E Power is turned back on immediately after shutting down E Memory circuits are exposed to static ele
105. e computer functions Refer to the REGZA Link PC Control section in Chapter 8 Optional Devices for more details DisplayPort connects cable Like HDMI DisplayPort cables can send video and audio signals when connected to a device that supports DisplayPort Refer to Chapter 8 Optional Devices for more details This jack lets you connect digital speakers or a stereo headphone 16 ohm minimum When you connect a digital soeaker or headphones the internal speaker is automatically disabled This jack can be used also as S PDIF jack and enables connection of optical digital correspondence apparatus A 3 5mm mini microphone jack enables connection of a three conductor mini jack for stereo microphone input and connection of a stereo device for audio input TV Tuner enables watching and recording TV programs Some models are equipped with the TV Tuner User s Manual 17 A500 A500D series l Infrared receiver window Full size and Slim size remote controller Communications LAN Bluetooth Wireless LAN This is a sensor window that receives signals from the remote controller which is provided with your computer Models which do not include a remote controller are not equipped with an infrared receiver so the computer cannot be operated with a remote controller Use this device to navigate when playing CDs DVDs The slim size remote controller is stored within the ExpressCard slot Provid
106. e e LED Battery amber canarge e LED Battery amber DC IN white DC IN white No battery Operates e No charge installed e No charge e LED Battery off e LED Battery off DC IN white DC IN white User s Manual 6 1 A500 A500D series Table 6 1 Power conditions continued Power on Power off no operation AC adaptor Battery chargeis Operates not above low battery e LED Battery off connected _ trigger point DC IN off Battery chargeis Operates below low battery e LED Battery trigger point flashes Amber DC IN off Battery charge is Computer goes into Sleep exhausted Mode and shuts down No battery e Cannot operate installed LED Battery off DC IN off Power indicators As shown in the below table the Battery DC IN and Power indicators on the system indicator alert you to the computer s operating capability and battery charge status Battery indicator Check the Battery indicator to determine the status of the battery pack the following indicator conditions should be noted Flashing amber The battery charge is low the AC adaptor must be connected in order to recharge the battery Amber Indicates the AC adaptor is connected and the battery is charging White Indicates the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light F If the battery pack becomes too hot while it is being charged the charge I will stop and the
107. e hardware configurations The actual transmission speed will be lower than the theoretical maximum speed The wireless adapter is based on a draft 2 0 release version of the IEEE 802 11n specification and may not be full compatible with or support some feature e g security of certain Wi Fi equipment USB Sleep amp Charge The USB Sleep amp Charge function may not work with certain external device even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the device User s Manual 10 3 A500 A500D series External HDD Capacity One Gigabyte GB means 10 1 000 000 000 bytes using powers of 10 A computer operating system however reports storage capacity using powers of 2 for the definition of 1GB 29 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the computer includes one or more pre installed operating systems pre installed software applications or media content Actual formatted capacity may vary Non applicable Icons Certain notebook chassis are designed to accommodate all possible configurations for an entire product series Your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the notebook chassis unless you have selected all those features Copy Protection Applicable copy protection standards included i
108. e of the computer away from an AC power source although you should not change the battery pack while the AC adaptor is connected Before you remove the battery pack save your data and shut down the computer or place the computer into Hibernation Mode Please be aware that when placing the computer into Hibernation Mode the contents of memory will be saved to the hard disk drive although for safety sake it is best to also save your data manually User s Manual 6 3 A500 A500D series E The battery pack is a lithium ion battery which can explode if not properly replaced used handled or disposed of Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements E Do not remove the battery pack while the computer is in Sleep Mode In this mode data is stored in memory so if the computer loses power it will be lost E Battery type depending on the model you purchased E The availability of this battery is dependent on the model you purchased Real Time Clock battery The Real Time Clock RTC battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working in this instance the following message will be displayed when you
109. ease refer to your software s documentation to ensure that its is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use the keyboard you should contact your reseller dealer or service provider User s Manual 9 7 A500 A500D series Internal display panel Apparent display panel problems may be related to the computer s setup and configuration please refer to Chapter 7 HW Setup and Passwords for further information Problem No display Markings appear on the LCD screen Problems above remain unresolved or other problems occur Solid State Drive Problem Computer does not boot from hard disk drive Procedure Press the FN F5 hot keys to adjust the display priority and to make sure it is not set for output to an external monitor These marks may have come from contact with the keyboard or Touch Pad while the display has been closed You should try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the LCD screen dry properly before closing it You should initially refer to the documentation supplied with you software to determine if it is this that is causing the problems Alternatively you may wish to run t
110. ed with some models The computer has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers and printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy The computers in this series are equipped with a Wireless LAN module that is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE 802 11 Standard E The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The Transmit Rate at X Mbit s is the theoretical maximum speed under the IEEE802 11 a b g n standards The actual transmission speed will be lower than the theoretical maximum speed Wireless communication switch This switch turns the Wireless LAN and Bluetooth functions on and off 1 8 User s Manual A500 A500D series Security Security lock s
111. ee eee eee 5 5 Touchpad Enable Disable Button 00 eee e eee eee 5 5 Generating ASCII characters 00 00 eee eee eee 5 5 Chapter6 Power and Power up Modes Power ConditionS 0 0c eee eee eee ees 6 1 Power indicators 0 c cee eee eee 6 2 Battery sits cits ie cote niece acnie caer niet baa doe enadenn dae 6 3 Care and use of the battery pack 000 e eee eee eee eee 6 5 Replacing the battery pack 0 cece eee eee eee 6 9 TOSHIBA Password Utility 0 c eee eee 6 11 Power up modes 2 e eee eee eee eee eee e eens 6 13 Chapter7 HW Setup and Passwords HW S QUDp 22 6 i ccccce ce akiti EENE SEE EDE nena eee ee eee 7 1 Accessing HW Setup 2 0 e cece eee eee eee e eee eee 7 1 HW Setup WindOW seesc0odecwnn ts onieaetnadsceesapemened ieee 7 1 Chapter 8 Optional Devices ExpresSCard aicsean einans cea a a ede dees ee eS 8 2 Bridge media Slot 1 1 0 cece eee eee eee 8 4 Additional memory module 0 00sec eee eee eee eee 8 6 Battery Packs 0 cece eee eee eee eee 8 9 Universal AC Adaptor 000 cece cece eee eee eee 8 9 Battery Charger 0 0 e cece cece eee eee eee 8 9 USB floppy diskette drive 000 cece eee eee 8 10 xvi User s Manual A500 A500D series Chapter 9 Chapter 10 Appendix A Appendix B Appendix C Appendix D Appendix E Appendix F eSATA External Serial ATA 0 00 e cece ee eee eee 8 12 External MO
112. el Selection of 2 4GHz for 802 11b g or n draft 2 0 Roaming over multiple channels Card power management Wired Equivalent Privacy WEP data encryption based on an 128 bit encryption algorithm E Wi Fi Protected Access WPA support E Advanced Encryption Standard AES data encryption The transmission speed over the wireless LAN and the distance over which the wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration client design and software hardware configurations The transmission rate described is the theoretical maximum speed as specified under the appropriate standard the actual transmission speed will be lower than the theoretical maximum speed pmi o Setting 1 Please make sure that the Wireless Communication Switch is turned on 2 Click Start and then click Connect To to display Connect to a network window 3 Click Set up a connection or network 4 Follow the wizard You will need the name of the wireless network together with security settings Consult the documentation accompanied with your router or ask your wireless network administrator for the settings 4 36 User s Manual A500 A500D series Security E TOSHIBA strongly recommend that you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally
113. elect between Auto Selected and System LCD Only displays Refer to Chapter 7 HW Setup and Passwords User s Manual 8 13 A500 A500D series If you have selected System LCD Only under the Display options of the HW Setup the internal LCD will be active when you turn on the computer even if the external monitor is connected If Auto Selected is selected only the external monitor will be active T Do not disconnect the external monitor while in Sleep or Hibernation Mode J Turn off the computer before disconnecting the external monitor HDMI The Video data on your computer can be viewed on a TV set To do so connect your computer s HDMI out port to the TV using the HDMI out cable You can use the hotkeys FN F5 to change the display device Refer to Chapter 5 The Keyboard e As the port operation of all HDMI High Definition Multimedia Interface J i l monitors have not been confirmed some HDMI monitors may not function properly Connecting the HDMI out port 1 Plug one end of the HDMI cable into the HDMI out port of the HDMI device Figure 8 10 Connecting the HDMI out port 2 Plug the other end of the HDMI cable into the HDMI out port on your computer 8 14 User s Manual A500 A500D series 7 When connecting or disconnecting an HDMI device to or from the I computer only do so when the computer is turned on or when the computer is completely turned off Do not do so when the computer is i
114. ems Seat the memory module cover in place and secure it with one screw 1 Take care to ensure that the memory module cover is firmly closed Figure 8 5 Seating the memory module cover Install the battery pack refer to Replacing the battery pack section in Chapter 6 Power and Power up Modes if required Turn your computer over Turn the computer on and make sure the added memory is recognized to confirmed it Start gt Control Panel gt System and Maintenance gt System icon 8 8 User s Manual A500 A500D series Removing a memory module To remove the memory module follow the steps as detailed below 1 6 3 Take care to ensure that the memory module cover is firmly closed 7 Set the computer to Boot Mode and turn its power off make sure the Power indicator is off refer to the Turning off the power section in Chapter 3 Getting Started if required Remove the AC adaptor and all cables and peripherals connected to the computer Turn the computer upside down and remove the battery pack refer to Replacing the battery pack section in Chapter 6 Power and Power up Modes if required
115. entation for troubleshooting suggestions and consider calling the software company s technical support department for assistance H Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support Where to write If you are still unable to solve the problem and suspect that it is hardware related write to TOSHIBA at the location listed in the accompanying warranty booklet or visit www toshiba europe com on the internet 9 26 User s Manual A500 A500D series Chapter 10 Disclaimers CPU This chapter slates the Disclaimer s information applicable to TOSHIBA computers Central Processing Unit CPU Performance Disclaimer CPU performance in your computer product may vary from specifications under the following conditions E use of certain external peripheral products E use if battery power instead of AC power E use of certain multimedia computer generated graphics or video applications E use of standard telephone lines or low speed network connections E use of complex modeling software such as high end computer aided design applications E use of several applications or functionalities simultaneously E use of computer in areas with low air pressure high altitude gt 1 000 meters or gt 3 280 feet above sea level HM use of computer at temperatures outside the range of 5 C to 35 C 41 F to 95 F or gt 25
116. er basic operations and care using optional devices and troubleshooting If you are a new user of computers or if you re new to portable computing first read over the Introduction and The Grand Tour chapters to familiarize yourself with the computer s features components and accessory devices Then read Getting Started for step by step instructions on setting up your computer If you are an experienced computer user please continue reading the preface to learn how this manual is organized then become acquainted with this manual by browsing through its pages Be sure to read the Special features section of the Introduction to learn about features that are uncommon or unique to the computers and carefully read HW Setup and Passwords If you are going to install ExpressCards or connect external devices such as a printer be sure to read Chapter 8 Optional Devices Manual contents This manual is composed of the following chapters appendixes a glossary and an index Chapter 1 ntroduction is an overview of the computer s features capabilities and options Chapter 2 The Grand Tour identifies the components of the computer and briefly explains how they function Chapter 3 Getting Started provides a quick overview of how to begin operating your computer Chapter 4 Operating Basics includes tips on care of the computer and on using the touchpad the fingerprint sensor optical disc drive Audio Video controls the web cam
117. er anvendes laserstrlier af svageste klasse og at man ikke p apparatets yderside kan bilve udsat for utilladellg kraftig str ling APPARATET BOR KUN BNES AF FAGFOLK MED S RLIGT KENDSKAB TIL APPARATER MED LASERSTRALER Indvendigt i apparatet er anbragt den her gengivne advarselsm kning som advarer imod at foretage s danne indgreb i apparatet at man kan komme til at udsatte sig for laserstr ling xii User s Manual A500 A500D series OBS Apparaten inneh ller laserkomponent som avger laserstr ining verstigande gr nsen f r laserklass 1 VAROITUS Suojakoteloa si saa avata Laite sis lt laserdiodin joka lahetaa n kym t nt silmilie vaarallista lasers teily CAUTION USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE VORSICHT DIE VERWENDUNG VON ANDEREN STEUERUNGEN ODER EINSTELLUNGEN ODER DAS DURCHFUHREN VON ANDEREN VORGANGEN ALS IN DER BEDIENUNGSANLEITUNG BESCHRIEBEN KONNEN GEFAHRLICHE STRAHLENEXPOSITIONEN ZUR FOLGE HABEN User s Manual xiii A500 A500D series xiv User s Manual A500 A500D series Table Chapter 1 Chapter 2 Chapter 3 Chapter 4 of Contents Preface General Precautions Introduction Equipment checklist 0 00 cece eee eee eee 1 1 F atureS ccccece onda niren ni eis Eir see eens sHaRe ed ae es ee 1 3 Special fe
118. er off until the its interior reaches room temperature even though the DC IN indicator stops blinking If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact your reseller dealer or service provider Computer shuts down This indicates a problem with the heat dispersal and its DC IN indicator system you should contact your reseller dealer is flashing in white or service provider AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator Please refer to Chapter 6 Power and Power up Modes for further information Problem Procedure AC adaptor doesn t Check the connections to make sure that the power the computer power cord adaptor is firmly connected to the DC IN indicator does computer and a working power outlet not glow white Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact your reseller dealer or service provider User s Manual 9 5 A500 A500D series Battery If you suspect a problem with the battery you should check the status of the DC IN indicator as well as the Battery indicator Please refer to Chapter 6 Power and Power up Modes for more information o
119. er or platters that can be magnetically coded with data Hard disks hold much more information than diskettes and are used for long term storage of programs and data The primary or only hard disk in a computer is usually fixed but some computers have secondary hard disks that are removable By default the hard disk is referred to as drive C hard disk drive HDD An electromechanical device that reads and writes a hard disk See also hard disk hardware The physical electronic and mechanical components of a computer system typically the computer itself external disk drives etc See also software and firmware hertz A unit of wave frequency that equals one cycle per second host computer The computer that controls regulates and transmits information to a device or another computer hot key The computer s feature in which certain keys in combination with the extended function key FN can be used to set system parameters such as speaker volume HW Setup A TOSHIBA utility that lets you set the parameters for various hardware components icon A small graphic image displayed on the screen or in the indicator panel In Windows an icon represents an object that the user can manipulate input The data or instructions you provide to a computer communication device or other peripheral device from the keyboard or external or internal storage devices The data sent or output by the sending computer is input for the receiving com
120. era the microphone wireless communication and LAN Chapter 5 The Keyboard describes special keyboard functions including the keypad overlay and hot keys Chapter 6 Power and Power up Modes gives details on the computer s power resources and battery save modes Chapter 7 HW Setup and Passwords explains how to configure the computer using the HW Setup program It also tells how to set a password Chapter 8 Optional Devices describes the optional hardware available User s Manual xix A500 A500D series Chapter 9 Troubleshooting provides helpful information on how to perform some diagnostic tests and suggests courses of action if the computer doesn t seem to be working properly Chapter 10 Disclaimers provides Legal Footnotes information related to your computer The Appendixes provide technical information about your computer The Glossary defines general computer terminology and includes a list of acronyms used in the text The ndex quickly directs you to the information contained in this manual Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Abbreviations On first appearance and whenever necessary for clarity abbreviations are enclosed in parentheses following their definition For example Read Only Memory ROM Acronyms are also defined in the Glossary Icons Icons identify ports dials and other parts of your com
121. erheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from E Dust moisture and direct sunlight E Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones E Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters E Extreme heat cold or humidity E Liquids and corrosive chemicals User s Manual xxiii A500 A500D series Stress injury Carefully read the Instruction Manual for Safety and Comfort It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use Heat injury E Avoid prolonged physical contact with the computer If the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time for example if yo
122. erprints due to insufficient unique characteristics in their fingerprints E The recognition success rate may differ from user to user Using the TOSHIBA USB Sleep and Charge function USB Sleep and Charge Your computer can supply USB bus power DC5V to the USB port even when the power of the computer is turned OFF Power OFF includes Sleep Mode Hibernation Mode or shutdown state This function can be used for ports that support the USB Sleep and Charge function hereinafter called compatible ports Compatible ports are USB ports that have the 4 symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digital music players However the USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the device User s Manual 4 9 A500 A500D series i When USB Sleep and Charge function is set to Enabled USB bus power DC5V will be supplied to compatible ports even when the power of the computer is turned OFF USB bus power DC5V is similarly supplied to the external devices which are connected to the compatible ports However some external devices cannot be charged solely by supplying USB bus power DC5V As for the specifications of the external devices please contact the
123. ery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled dust bin symbol By participating in separate collection of batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website http eu computers toshiba europe com or contact your local city office or the shop where you purchased the product These symbols may not stick depending on the country and region where you purchased vi User s Manual A500 A500D series Disposing of the computer and the computer s batteries E Discard this computer in accordance with applicable laws and regulations For further information contact your local government E This computer contains rechargeable batteries After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regulation it may be illegal to dispose of old batteries by placing them in the trash E Please be kind to our shared environment Check with your local government authority for deta
124. es dirty E Setting the image SIZE to more than 800x600 will cause a larger amount of data to be written to the hard disk drive and may interfere with smooth recording User s Manual 4 29 A500 A500D series Using TOSHIBA Web Camera Application TOSHIBA Web Camera Application is pre configured to start when you turn on Windows Vista if you need to restart it go to Start gt All Programs gt TOSHIBA gt Utilities gt Web Camera Application oo 0 8 1 Capture Still Images 2 Open Close Preview Area 3 Delete Recorded File 4 Video Recording 5 Camera Resolution 6 Capture Settings Capture Still Image Open Close Preview Area Delete Recorded File Video Recording Camera Resolution Capture Settings Figure 4 10 Using the Software Click to capture a still image and see a preview of the captured image in preview area Click to open Preview Area One more to close Preview Area Choose a thumbnail of recorded file and click this button to delete this file from hard disk Click to start recording One more to stop recording and see preview of the video in preview area Choose resolution for Preview Capture and Record Open Capture Settings dialog box Chooses from the Basic tab to select photo and video saving location select Capture Format and Video Quality 4 30 User s Manual A500 A500D series Using TOSHIBA Face Recognition fale This feature
125. ess devices if the wireless communication switch is switched on If no wireless communication device is installed no dialog box will appear Touch Pad Pressing FN F9 enables or disables the Touch Pad function Je e Pa PA N Zoom Pressing FN Space changes the display resolution E 27N TOSHIBA Zooming Utility reduce Pressing FN 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows Tew fe d YN TOSHIBA Zooming Utility enlarge Pressing FN 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows J e Keyboard Backlight ON OFF Pressing FN turns the backlight of the keyboard on and off the Key has Illumination Keyboard mark 5 4 User s Manual A500 A500D series FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky that is you can press it once release it and then press an F Number key To start the TOSHIBA Accessibility utility click Start gt All Programs gt TOSHIBA gt Utilities gt Accessibility Windows special keys The keyboard provides two keys that have special functions in Windows Windows Start Button activates the Start menu and the other the application key has the same function as the secondary mouse button ay ay This key activates the Windows Start menu E This key has the same function
126. ever in the event that DC IN indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor and the power cord 5 Charge the battery pack until the Battery indicator glows white E If you have extra battery packs rotate their use E If you will not be using the system for an extended period for example for more than one month remove the battery pack from the computer 6 8 User s Manual A500 A500D series E Disconnect the AC adaptor when the battery is fully charged overcharging will make the battery hot and can shorten its operating life E If you are not going to use the computer for more than eight hours disconnect the AC adaptor E Store spare battery packs in a cool dry place out of direct sunlight Replacing the battery pack Please be aware that the battery pack is classified as a consumable item The operating life of the battery pack will gradually reduce through repeated charging and discharging and will need to be replaced when it reaches the end of its operating life In addition to this you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time This section explains how to remove and install the battery pack and begins with the removal process which is detailed through the following steps JN E Do not remove the battery pack while the computer
127. f related information a file can contain data programs or both fingerprint sensor The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint firmware A set of instructions built into the hardware which controls and directs a microprocessor s activities flash memory Non volatile memory that can be written to as well as read Information in flash memory remains whether or not the computer is receiving power This type of memory is used to retain your fingerprint data See also memory Compare RAM and ROM floppy diskette A removable disk that stores magnetically encoded data floppy diskette drive FDD An electromechanical device that reads and writes to floppy diskettes Fn esse A TOSHIBA utility that lets you assign functions to hot keys folder An icon in Windows used to store documents or other folders format The process of preparing a blank disk for its first use Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk function keys The keys labeled F1 through F9 that tell the computer to perform certain functions User s Manual Glossary 7 A500 A500D series G gigabyte GB A unit of data storage equal to 1024 megabytes See also megabyte graphics Drawings pictures or other images such as charts or graphs to present information H hard disk A storage device composed of a rigid platt
128. fied the power saving function of PCI Express becomes disabled Refer to Chapter 7 HW Setup and Passwords for more information Set the PCI Express Link ASPM in the BIOS setup using the following steps 1 Press the F1 key The BIOS setup screen will appear 2 Set the PCI Express Link ASPM to Disabled in BATTERY 3 Press the END key A confirmation message will appear 4 Press the Y key The BIOS setup will terminate and the computer will reboot If you are still unable to resolve the problem contact your reseller dealer or service provider 1 Some models are equipped with a TV Tuner jack Problem Poor Reception Procedure Adjust the TV tuner antenna If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 9 25 A500 A500D series TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer you may need to contact TOSHIBA for additional technical assistance Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try the following E Review troubleshooting sections in the documentation supplied with your software and or peripheral devices E ifa problem occurs when you are running software applications consult the software docum
129. for further information on operating and using the Defragmentation utility As a last resort you should reformat the hard disk drive and then reload the operating system and all other files and data If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 9 9 A500 A500D series DVD Super Multi drive For further information please refer to Chapter 4 Operating Basics Problem You cannot access a CD DVD in the drive Some CD DVD DVDs run correctly but others do not Procedure Make sure the drive s disc tray is securely closed press it gently into the computer until it clicks into place Open the drive s disc tray and ensure the CD or DVD is properly seated it should lie flat with the label facing upwards A foreign object in the drive s disc slot could block laser light from reading the CD or DVD remove any foreign objects or obstructions that may be present Check whether the CD or DVD is dirty if it is wipe it with a clean cloth lightly dipped in water or a neutral cleaner Please refer to the Media care section in Chapter 4 for further details on cleaning the media The computer s software or hardware configuration may be causing a problem Ensure that these configurations match the requirements of the CD DVD media refer to the CD s or DVD s documentation if available Check the type of CD or DVD media that you are usin
130. for play back of video and other high density files The DVD ROM drive uses a laser to read data from the disc DVD RW RW RW A Digital Versatile Disc ReWritable disc can be rewritten many times Glossary 6 User s Manual A500 A500D series DVD R Double Layer A disc having two layers on one side with the DVD R storage capacity about 1 8 times larger than before The DVD RW drive uses a laser to read data from the disc E echo To send back a reflection of the transmitted data to the sending device You can display the information on the screen or output it to the printer or both When a computer receives back data it transmitted to a CRT or other peripheral device and then transmits the data to printer the printer is said to echo the CRT enable To turn on a computer option See also disable erase See delete escape 1 A code ASCII code 27 signaling the computer that what follows are commands used with peripheral devices such as printers and modems 2 A means of aborting the task currently in progress escape guard time A time before and after an escape code is sent to the modem which distinguishes between escapes that are part of the transmitted data and escapes that are intended as a command to the modem execute To interpret and execute an instruction F fast infrared An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps file A collection o
131. fort for detailed precautions and handling instructions 3 2 User s Manual A500 A500D series 1 Connect the power cord to the AC adaptor Figure 3 2 Connecting the power cord to the AC adaptor 3 pin plug 3 Either a 2 pin or 3 pin adaptor cord will be included with the computer depending on the model 2 Connect the AC adaptor s DC output plug to the DC IN 19V jack on the right side of the computer Figure 3 3 Connecting the adaptor to the computer 3 Plug the power cord into a live wall outlet the Battery and DC IN indicators on the front of the computer should glow User s Manual 34 A500 A500D series Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 3 4 Opening the display AN Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer When opening the panel please be careful not to force it beyond the point where it moves easily Be careful not to open the display panel too far as this could put stress on the display panel s hinges and cause damage Do not press or push on the display panel Do not lift the computer by t
132. g the drive supports the following DVD DVD ROM DVD Video CD CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 9 10 User s Manual A500 A500D series USB floppy diskette drive The USB floppy diskette drive is available only as an option For further information please refer to Chapter 4 Operating Basics Problem Drive does not operate Some programs run correctly but others do not You cannot access the external floppy diskette drive ExpressCard Procedure Check the connection between the computer and the drive to ensure that it is properly attached The computer s software or hardware configuration may be causing a problem ensure that these configurations match your requirements refer to any relevant documentation for example that supplied with any software in use for further information Try another floppy diskette in the drive if you are able to access this disk then it indicates the original disk and not the drive is probably causing the problem If you are still unable to resolve the problem contact your reseller dealer or service provider For further information please refer to Chapter 8 Optional Devices Problem ExpressCard error occurs Procedure Remove the ExpressCard from the computer and then re insert it in order to ensure it is firmly connected In
133. g data read write Doing so can cause data loss 3 Click Start 4 Click the arrow button E located in the power management buttons 5 lee weal and select Shut Down from the menu Turn off any peripheral devices connected to your computer Do not turn the computer or peripheral devices back on immediately wait a short period to avoid any potential damage Hibernation Mode The Hibernation Mode feature saves the contents of memory to the hard disk drive when the computer is turned off so that the next time it is turned on the previous state is restored Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer Save your data While entering Hibernation Mode the computer saves the contents of memory to the hard disk drive However for safety sake it is best to save your data manually Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed Wait for the Hard Disk Drive indicator light to go out Do not install or remove a memory module while the computer is in Hibernation Mode Data will be lost 3 6 User s Manual A500 A500D series l j a Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits E Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition E You can return to your previ
134. g items Launch TOSHIBA Assist gt SECURE gt User Password E Registered Click to register a password of up to 8 characters After a password is set you will be prompted to enter it when you start the computer E Not Registered Click to delete a registered password Before you can delete a password you must first enter the current password correctly E Owner String text box You can use this box to associate text with the password After you enter text click Apply or OK then each time the computer is switched on this text will be displayed along with the prompt for the password User s Manual 6 11 A500 A500D series Supervisor password If you set a Supervisor password some functions will be restricted when a user logs on with the user password To set a supervisor password TOSHIBA Assist gt SECURE gt Supervisor password This utility lets you do the following E Register or delete the supervisor password E Specify restrictions for general users Starting the computer by password i J J If you have already registered a password there are two ways to start the computer H Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint Power on Security If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons push the BkSp key to skip the fingerprint authentication screen
135. g the Enable under Battery Mode check box sets the utility to only charge when the AC adaptor is connected Using optical disk drives E Tray ODD The full size drive provides high performance execution of CD DVD ROM based programs You can run either 12 cm 4 72 or 8 cm 3 15 CD DVDs without an adaptor A Serial ATA interface controller is used for CD DVD ROM operation When the computer is accessing a CD DVDROM an indicator on the drive glows E Slot ODD The full size drive provides high performance execution of CD DVD ROM based programs You can run 12 cm 4 72 CD DVDs without an adaptor A Serial ATA interface controller is used for CD DVD ROM operation 1 E Use the DVD playback application to view DVD Video discs E Use only round standard 12cm disc with this slot ODD Any other size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc User s Manual 4 11 A500 A500D series Loading discs E Tray ODD To load CD DVD s follow the steps as listed below and refer to figures 4 4 to 4 6 1 When the computer s power is on press the eject button to open the disc tray slightly 1 Eject button Figure 4 3 Pressing the eject button 2 Grasp the disc tray gently and pull until it is fully opened Figure 4 4 Pulling the disc tray open 4 12 User s Manual A500 A500D series 3 Lay the CD DVD label side up
136. gures 1 When the computer s power is on insert CD DVD into the ODD directly Removing discs E Tray ODD Do not press the eject button while the computer is accessing the media in the drive instead wait for the indicator to go out before you open the disc tray In addition if the CD DVD media is spinning when you open the tray wait for it to fully stop before you remove it To remove a CD DVD follow the steps as listed below 1 When the computer s power is on press the eject button to open the disc tray slightly and then gently pull it out of the system until it is fully opened After the disc tray has opened slightly you should wait for a moment to ensure the CD DVD media has stopped spinning before you fully open the tray 4 14 User s Manual A500 A500D series 2 The CD DVD media will extend slightly over the sides of the disc tray in order that you can hold it Grasp it carefully by its edges and lift it vertically off of the central spindle and out of the tray Figure 4 6 Removing a CD DVD 3 Press the center of the disc tray in order to close it the tray will click into place when it is locked E Slot ODD To remove a CD DVD press eject button let CD DVD be put out How to remove a CD DVD when the disc tray will not open E Tray ODD Pressing the eject button will not open the disc tray when the computer is turned off although in these circumstances you can open the tray by inserti
137. h your computer Use of incompatible devices may cause injury or may damage your computer Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas System start up E Fingerprint Sensor Self test E USB device Power E eSATA device Password E Memory expansion Keyboard E Recovery Discs Internal display panel E Sound system Hard disk drive E External monitor ExpressCard m LAN SD SDHC memory card miniSD E Wireless LAN microSD Card E Bluetooth Memory Stick Memory Stick PRO I DisplayPort output function Memory Stick PRO Duo B HDMI monitor output function xD picture card E Video Playback MultiMediaCard m TV Tuner Infrared receiver window Pointing device User s Manual 9 3 A500 A500D series System start up When the computer does not start properly check the following items E Self test E Power Sources mM Power on Password Self test While booting up the computer self test is executed automatically and the following will be displayed TOSHIBA Leading Innovation gt gt gt This message remains on the screen for a few seconds If the self test is successful the computer tries to load the operating system according to how the Boot Priority option is set within the TOSHIBA HW Setup program If any of the following conditions are present the self test has failed E The computer stop
138. hange BIOS basic input output system bps bits per second CD compact disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc ReWritable CMOS complementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDC display data channel DDR double data rate DIMM dual inline memory module DVD digital versatile disc DP DisplayPort DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R Dual Layer Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc Read Only Memory DVD RW Digital Versatile Disc ReWritable DVD R Double Layer Digital Versatile Disc Recordable Double Layer FDD floppy diskette drive FHD Full High Definition User s Manual Glossary 1 A500 A500D series FIR fast infrared GB gigabyte HDD hard disk drive GPS Global Positioning System HD High Definition Plus IDE integrated drive electronics IEEE Institute of Electrical and Electronics Engineers I O input output IrDA Infrared Data Association IRQ interrupt request KB kilobyte LAN local area network LCD liquid crystal display LED light emitting diode MB megabyte MMC multi media card OCR optical character recognition reader PCB printed circuit board PCI peripheral component interconnect RAM random access memory RGB red green and blue ROM read only memory RTC real time
139. he TOSHIBA Fingerprint Utility main menu screen is displayed Swipe your enrolled finger to enter the main menu Delete fingerprints E To delete individual fingerprints 1 Click Enroll 2 Click the fingerprint mark above the registered finger 3 Are you sure you want to delete this template will be displayed on screen click OK button If you want to delete the other finger repeat step 2 3 E To delete for all user s fingerprints 1 Click Run as administrator in lower left If UAC setting for windows is off this button won t appear 2 User Account Control window is displayed when you click Run as administrator Select Allow on User Account Control window 3 Swipe your enrolled finger 4 Click Fingerprint control 5 Click Delete All button in the lower right 6 Are you sure you want to delete all fingerprints will be displayed on screen click OK button 4 6 User s Manual A500 A500D series Windows Logon via Fingerprint Authentication J In place of the usual Windows logon by ID and password fingerprint authentication also allows logon to Windows This is useful especially when many users are using the PCs as user selection can be skipped Fingerprint Authentication Procedure 1 Start up the computer 2 The Logon Authorization screen is displayed Choose any of the enrolled fingers and swipe the fingerprint on the sensor If authenticatio
140. he TOSHIBA PC Diagnostic Tool to check the general operation of the computer If you are still unable to resolve the problem contact your reseller dealer or service provider Procedure Check to see whether that is a floppy diskette in the floppy diskette drive or a CD ROM DVDROM in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority setting within the TOSHIBA HW Setup utility Please refer to your operating system documentation in order to determine whether there is a problem with any of the operating system files or settings 9 8 User s Manual A500 A500D series Hard disk drive Problem Computer does not boot from hard disk drive Slow performance Procedure Check to see whether that is a floppy diskette in the floppy diskette drive or a CD ROM DVD ROM in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority setting within the TOSHIBA HW Setup utility Please refer to your operating system documentation in order to determine whether there is a problem with any of the operating system files or settings The files on the hard disk drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive Please refer to the operating system s documentation or online Help File
141. he display panel Do not close the display panel with pens or any other objects left in between the display panel and the keyboard When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel T 3 4 User s Manual A500 A500D series Turning on the power This section describes how to turn on the power the Power indicator light will then indicate the status Please refer to the Monitoring of power condition section in Chapter 6 Power and Power up Modes for more information 1 A E After you turn on the power for the first time do not turn it off until you T have set up the operating system Please refer to the section Starting up for the first time for more information E Volume cannot be adjusted during Windows Setup 1 Open the computer s display panel 2 Press the computer s power button TOSHIBA
142. he documentation supplied with your monitor for further information Problem Monitor does not turn on No display Display error occurs Procedure After confirming that the monitor s power switch is on you should check the connections to make sure that the power cord adaptor is firmly connected to the monitor and to a working power outlet Try adjusting the contrast and brightness controls on the external monitor Press the FN F5 hot key in order to change the display priority and ensure that it is not set for the internal display panel only Check to see if the external monitor is connected When the external monitor is set as the primary display device in extended desktop mode it will not display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and the monitors are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press FN F5 to re set the display panel and external monitor to clone mode Check that the cable connecting the external monitor to the computer is firmly attached If you are still unable to resolve
143. hods E Change a mode setting of Enabled E Turn OFF the computer while external devices are connected E Connect external devices after turning OFF of the computer If this function can not be still used change the setting to Disabled and stop using this function When USB Sleep and Charge function is set to Enabled USB bus power DC5V will be supplied to the external device connected to the compatible port If external device is connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF Connect the AC adaptor to the computer or change the USB Sleep and Charge function setting to Disabled Instead use a USB port that does not have the USB Sleep and Charge function compatible icon 4 9 18 User s Manual A500 A500D series Problem External devices connected to the compatible ports do not work when connected to a compatible port The USB WakeUp function does not work eSATA device Procedure Some external devices may not work when connected to a compatible port when the USB Sleep and Charge function is Enabled Reconnect the external device after turning ON the computer If the external device still does not work connect device to an USB port that does not have the USB Sleep and Charge function compatible icon 4 or change the U
144. ia Australia AS IMQ KEMA NEMKO SEMKO SEV BSI STQC User s Manual D 1 A500 A500D series In Europe two conductors power cord must be VDE type HO5VVH2 F or HO3VVH2 F and for three conductors power cord must be VDE type HO5VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part Il The following illustrations show the plug shapes for USA Australia Canada United Kingdom Europe and China United Kingdom USA Australia Canada D 2 User s Manual A500 A500D series Appendix E TOSHIBA PC Health Monitor The TOSHIBA Health Monitor software program monitors computer system functions such as power consumption the cooling system and HDD Drop sensor It alerts users of specific system conditions via pop up messages It also tracks the usages of the computer and related devices logging the service relevant information on the computer s hard disk drive The collected information includes device operation time and number of actuations or status changes i e number of power button and FN key combination uses AC adaptor battery LCD fan HDD sound volume wireless communication switch TOSHIBA Express Port Replicator and USB information date of initial system use and
145. ies J Procedures To recharge a battery pack while it is installed in the computer connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet the Battery indicator will glow amber while the battery is being charged Use only the computer connected to an AC power source or the optional TOSHIBA Battery charger to charge the battery pack Never attempt to charge the battery pack with any other charger Time The following table shows the approximate time required to fully charge a discharged battery Charging time hours Battery type Power on Power off Battery Pack about 12 or longer about 4 or longer 3 cell 6 cell 12 cell RTC battery about 24 about 24 with AC or Battery pack Please be aware that the charging time when the computer is on is affected by ambient temperature the temperature of the computer and how you are using the computer if you make heavy use of external devices for example the battery might scarcely charge at all during operation Please refer to the section Maximizing battery operating time for further information Battery charging notice The battery may not begin charging immediately under the following conditions E The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 to 35 C 41 to 95 F E The batter
146. ile Intel GM45 Express Chipset model H Mobile Intel GL40 Express Chipset m AMD M780G Chipset model Maximum system memory size and speed are depending on the model you purchased 7 E Maximum size of memory can be installed on Mobile Inte GL40 Express Chipset models is 4GB E PC2 6400 memory module works as PC2 5300 speed on AMD Athlon Sempron Processor User s Manual 1 3 A500 A500D series Video RAM Disks Hard disk drive or Solid state drive Video RAM depends on the model you purchased Mobile Intel GM45 Express Chipset model Mobile Intel GL40 Express Chipset model Video RAM capacity shares with main memory and the proportion depends on Dynamic Video Memory Technology Mobile Intel GM45 Express Chipset model in graphic chip by ATI Mobility Radeon HD 4570 External 512MB Mobile Intel GM45 Express Chipset model in graphic chip by ATI Mobility Radeon HD 4650 External 1GB AMD M780G Chipset model Video RAM capacity shares with main memory and the proportion depends on ATI HyperMemory AMD M780G Chipset model in graphic chip by ATI Mobility Radeon HD 4570 External 512MB AMD M780G Chipset model in graphic chip by ATI Mobility Radeon HD 4650 External 1GB This computer is equipped with the following types of Solid State Drive SSD hard disk drive HDD The capacity of each hard disk drive model is different E SSD depending on the model you purchased E 64GB E 128GB E
147. ils regarding where to recycle old batteries or how to dispose of them properly Disposal of this material may be regulated due to environmental considerations For disposal reuse or recycling information please contact your local government REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation Please consult the following website www toshiba europe com computers info reach for information about the presence in our articles of substances included on the candidate list according to article 59 1 of Regulation EC No 1907 2006 REACH ina concentration above 0 1 weight by weight The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 The candidate list according to Article 59 of REACH was published on 28th October 2008 REACH requires Toshiba to provide customers with sufficient information if Substances of Very High Concern SVHC of candidate list are contained in our products in a concentration above 0 1 weight by weight w w 1 The below mentioned SVHC may be contained in the listed articles in a concentration above 0
148. ircuit which can cause damage and fire possibly resulting in serious injury External monitor This port allows you to connect an external C port monitor to the computer LAN jack This jack lets you connect to a LAN The adaptor a has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T The LAN has two indicators Refer to Chapter 4 Operating Basics for details JN E Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction E Do not connect the LAN cable to a power supply It could cause damage or malfunction User s Manual 2 3 A500 A500D series Homi HDMI out port E ExpressCard slot HDMI out port can connect with Type A connector HDMI cable A HDMI cable can send video and audio signals In addition to this it can send and receive control signals By connecting a TV which supports HDMI Control to this port the remote control for the connected TV can be used to operate some of the computer functions Refer to the REGZA Link section in Chapter 8 Optional Devices for more details This slot allows you to install a single ExpressCard device A Toshiba slim size remote controller can be inserted in the ExpressCard slot Please note only Some models are equipped with a Slim size remote controller Keep foreign metal ob
149. is together with the current power consumption E Please be aware that the actual remaining operating time may differ slightly from the calculated time E With repeated discharges and recharges the battery s capacity will gradually decrease In view of this it will be noted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time A battery s usefulness depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard disk drive power off period How often and for how long you use the hard disk drive optical disc and floppy diskette drives How much charge the battery contained to begin with How you use optional devices such as an ExpressCard to which the battery supplies power E Whether you enable Sleep Mode which can conserve battery power if you are frequently turning the computer off and on E Where you store your programs and data User s Manual 6 7 A500 A500D series E Whether you close the display panel when you are not using the keyboard closing the display saves power E The environmental temperature operating time decreases at low temperatures E The condition of the battery terminals you should always ensure the terminals stay clean b
150. isplay controller interprets software commands into hardware commands that turn particular pixels on or off The controller is an advanced Video Graphics Array VGA that provides Super VGA SVGA and Extended Graphics Array XGA support for the internal LCD and external monitors A high resolution external monitor connected to the computer can display up to 2048 horizontal and 1536 vertical pixels at up to 16M colors The display controller also controls the video mode which uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed on screen Software written for a given video mode will run on any computer that supports the mode The computer s display controller supports all SVGA and XGA modes the most widely used industry standards 7 Some of display modes might not be supported depending on the external J monitor which you use F If you are running some application for example a 3D application or video I playback and so on you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly You could also disable Windows Aero to help correct this situation User s Manual B 1 A500 A500D series B 2 User s Manual A500 A500D series Wireless LAN Appendix C This appendix is intended to help you get your Wireless LAN network up and
151. isplay panel do so gently without using excessive pressure Do not use the cleaning cloth when it is dirty or wet Do not use the cleaning cloth soaked with water detergents or volatile organic solvents It is recommended that you wash the cloth if it gets soiled using a gentle mild detergent and rinse it well Allow it to air dry completely before using it again on your computer Never spray cleaner directly onto the computer or let liquid run into any part of it Never use harsh or caustic chemical products to clean the computer E Use the cleaning cloth to wipe away dust fingerprints and similar from the keyboard palm rest and other parts For precautions on use refer to the Using the cleaning cloth section in Chapter 4 Operating Basics User s Manual 4 41 A500 A500D series Moving the computer While the computer is designed for rugged durability you should exercise a few simple precautions when moving it in order to help ensure trouble free operation E Make sure all disk disc activity has ended before moving the computer check that the HDD and other indicators on the front of the computer are off E Ifa CD or DVD isin the drive remove it and make sure that the disc tray is securely closed E Turn off shut down the computer E Disconnect the AC adaptor and all peripherals before moving the computer HM Close the display panel E Do not pick up the computer by its display panel E Before carrying
152. ity launcher function TOSHIBA The TOSHIBA Accessibility utility provides Accessibility support to movement impaired users when they need to use the TOSHIBA Hot key functions In use the utility allows you to make the FN key sticky that is you can press it once release it and they press one of the F keys in order to access its specific function When set the FN key will remain active until another key is pressed Utilities and Applications This section describes the pre installed utilities that come with the computer and details how to start them For further information on their operation please refer to each utility s online manual help files or README TXT file Fingerprint Utility Some models of this computer series support a fingerprint utility which is installed for the purpose of enrolling and recognizing fingerprints which can then be linked to a username and password in order to remove the need to input these details from the keyboard Just by swiping an enrolled finger against the fingerprint sensor the following functions will be enabled E Log on to Windows and access a security enabled homepage through Internet Explorer E Files and folders can be encrypted decrypted and third party access to them is prevented E Disable the password protected screen saver when returning from a power saving mode such as Sleep Mode E Authentication of the User Password and if applicable the HDD Hard Disk Drive
153. ized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility Points to note about the fingerprint utility If Windows Vista s file encryption function EFS Encryption File System is used to encrypt a file the file cannot be further encrypted using the encryption function of this software You can back up the fingerprint data or the information registered to Automatic password input in IE Please use Import Export on TOSHIBA Fingerprint Utility main menu Software Management Please also refer to the fingerprint utility Help file for more information You can start it using the following method E Click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Fingerprint Utility The main screen is displayed Click in the lower left corner of the screen Setup Procedure Please use the following procedure when first using fingerprint authentication Il Fingerprint Registration Enroll the required authentication data using the Fingerprint Enrollment Wizard 2 The fingerprint authentication uses the same Windows logon ID and password If the Windows logon password has not been setup please do so before registration This sensor has memory space for at least 20 fingerprint patterns You might be able to register more fingerprint patterns depending on the sensor memory usage Click Start gt All Progra
154. jects such as screws staples and paper clips out of the ExpressCard slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury eSATA lt 4 eSATA USB combo Q D port Headphone S PDIF jack Microphone jack DisplayPort This Universal Serial Bus port which complies to the USB 2 0 standard is provided on the left hand side of the computer The ports with the icon 4 has USB Sleep and Charge function This port has eSATA External Serial ATA function A 3 5 mm mini headphone jack that lets you connect digital speakers or a stereo headphone 16 ohm minimum When you connect digital speakers or headphones the internal speaker is automatically disabled This jack can be used also as S PDIF jack and enables connection of an optical digital correspondence apparatus A 3 5 mm mini microphone jack enables connection of a three conductor mini jack for monaural microphone input and connection of a stereo device for audio input Like HDMI DisplayPort cables can send video and audio signals when connected to a device that supports DisplayPort 2 4 User s Manual A500 A500D series Right side The following figure shows the computer s right side a Optical disc drive tray b Universal Serial Bus USB 2 0 port c DC IN 19V jack d
155. l the features of the 104 key enhanced keyboard Since the keyboard is smaller some of the enhanced keyboard functions must be simulated using two keys instead of one on the larger keyboard The FN key can be combined with the following keys to simulate functions similar to those of keys on the 104 105 key enhanced keyboard which are not on this computer s keyboard 5 2 User s Manual A500 A500D series Hot keys Hot keys pressing FN a function or ESC key let you enable or disable certain features of the computer fesce H amp Mute Pressing FN ESC turns the volume on and off il FA k7 Lock Pressing FN F1 enters Lock computer mode To restore your desktop you need to log on again XK n N ii Power Plan Pressing FN F2 changes the power settings n E is o D D p Pressing FN F3 switches the system to Sleep mode n E b Hibernate Pressing FN F4 switches the system to Hibernate mode e E Output Pressing FN F5 changes the active display device m B es H V Brightness Down Pressing FN F6 decreases the computer s display panel brightness in individual steps User s Manual 53 A500 A500D series J FN M i Brightness Up Pressing FN F7 increases the computer s display panel brightness in individual steps Wireless Pressing FN F8 switches the active wirel
156. le Do nothing Sleep Hibernate and Shut down Increases the volume while viewing DVD s or replaying CD s Decreases the volume while viewing DVD s or replaying CD s Opens the main menu on a DVD movie if available Moves the cursor to navigate within Media Center windows Selects the desired action or window option It acts like the ENTER Key Pressing this button to switch the lighting of indicators e g Front operation panel power button etc Turns your computer sound off Displays the previous window This button has the same function as the secondary right mouse button Use it to display more executable options Opens Media Center to the main window Moves the media video DVD music and so on backwards Plays the selected media Pauses an audio or video track User s Manual 2 21 A500 A500D series gt gt FWD Fast Forward Moves the media video DVD music and so on forwards la Replay Moves media backward seven seconds for videos one music track or one DVD chapter at a time E Stop Stops the media currently playing Pi Skip Moves media forward 30 seconds for videos one music track or one DVD chapter Using the Remote Controller Some computers include a remote control unit which allows you to control some of your computer s functions from a distant location 1 E The Remote Controller is designed specifically for this computer E Some application progr
157. lick OK button If they do not match the following message appears You must repeat from step 1 Entry Error To delete a user password 1 Select Not Registered to display the following prompt Enter Password 2 Enter the currently registered password The character string you enter is displayed as a string of asterisks Enter Password 7 2 User s Manual A500 A500D series 3 Click the OK button If the character string you enter matches the registered password the password option is reset and the display changes to Not registered If they do not match the following message appears You must repeat step 1 Incorrect Password 7 If you enter the password incorrectly three times in a row the computer will J shut down You will not be able to access the password option in the HW Setup In this case you must turn the power off and back on to retry the procedure 4 Follow the same procedures described in the earlier section How to set the password to set a new user password Display This tab allows you to customize your computer s display settings for either the internal LCD screen or for an external monitor Power On Display Allows you to set the display to be used when the computer is booted Auto Selected If any external display is connected the power on display will be in external display only mode Otherwise it will be in LCD only mode System LCD only Irrespective of external di
158. llation could generate smoke or fire or cause the battery pack to rupture E Keep the battery pack out of reach of infants and children It can cause injury E The battery pack is a lithium ion battery which can explode if not replaced used handled or disposed of properly Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements E Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deteriorate and the battery life might be shortened E Never install or remove the battery pack without first turning off the power and disconnecting the AC adaptor Never remove the battery pack while the computer is in Sleep Mode Data will be lost E Never remove the battery pack while the Wake up on LAN function is enabled Data will be lost Before you remove a battery pack disable the Wake up on LAN function Charging the batteries When the power in the battery pack becomes low the Battery indicator will flash amber to indicate that only a few minutes of battery power remain If you continue to use the computer while the Battery indicator flashes the computer will enable Hibernation Mode so that you do not lose any data and automatically turn itself off You must recharge a battery pack when it becomes discharged User s Manual 6 5 A500 A500D ser
159. log in without using the keyboard or mouse E 1 1 Mode Login screen This mode is essentially the same as 1 N mode but the Select Account screen will appear before the Display Captured Image screen and you will need to select the user account to be authenticated in order to start the authentication process 1 N Mode Login screen Turn on the computer The Select Tiles screen will be displayed Select Start face recognition E3 Please face to the camera will be displayed Verification will be performed If the authentication is successful the image data taken in step 4 will be faded in and placed over one another Om E o Na E fan error occurs during authentication you will be returned to the Select Tiles screen User s Manual 4 33 A500 A500D series 6 Windows Welcome screen will be displayed and will be logged in automatically to Windows 1 1 Mode Login screen Turn on the computer The Select Tiles screen will be displayed Select Start face recognition E3 The Select Account screen will be displayed Select the account and click the Arrow button Please face to the camera will be displayed Verification will be performed If the authentication is successful the image data taken in step 6 will be faded in and placed over one another NOa PO N T E fan error occurs during authentication you will be returned to the Select Tiles screen 8 Windows Welcome screen will be displayed
160. lot Connects a security lock to anchor the computer to a desk or other large object Software The computer s internal display panel supports high resolution video graphics and can be set to a wide range of viewing angles for maximum comfort and readability Operating system Microsoft Windows Vista is available Refer to the preinstalled Software section at the front of this chapter TOSHIBA Utilities A number of utilities and drivers are preinstalled to make your computer more convenient to use Refer to the Utilities and applications section in this chapter Plug and Play When you connect an external device to the computer or when you install a component Plug and Play capability enables the system to recognize the connection and make the necessary configurations automatically Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use Access each function using the following procedures 1 To access the Power Options click Start gt Control Panel gt System and Maintenance gt Power Options Hot keys Hot keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program Display automatic This feature automatically cuts off power to the power off computer s display panel when there is no keyboard input for a specified time with powe
161. lready enrolled fingers HM Check the condition of your finger any conditions which have changed since enrollment such as injury rough skin and extremely dry wet soiled dirty oily soaked or swollen fingers may lower the recognition success rate Also if the fingerprint is worn down or the finger becomes thinner or fatter the recognition success rate may be lowered E The fingerprint for each finger is different and unique Please ensure that only the registered or enrolled fingerprint or fingerprints are used for identification H Check sliding position and speed E The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints E The recognition success rate may differ from user to user 4 4 User s Manual A500 A500D series Fingerprint sensor limitations The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration The recognition success rate may differ from user to user TOSHIBA does not guarantee that this fingerprint recognition technology will be error free TOSHIBA does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthor
162. ly touching the sensor swipe the finger towards you until the sensor surface becomes visible Ensure the center of the fingerprint is on the sensor when swiping the finger 4 2 User s Manual A500 A500D series i Figure 4 2 Slide the finger over the recognition sensor E Avoid swiping with the finger stiff or pressed on too hard Fingerprint reading may fail if the center of the fingerprint is not touching on the sensor or when finger is swiped while pressing hard Make sure that the center of the fingerprint is touching the sensor before swiping E Confirm the center of the fingerprint whirl before swiping The thumb s fingerprint has a bigger whirl which is prone to misalignment and distortions This will cause difficulty in registration and a drop in the authentication success rate Always confirm the center of the fingerprint whirl so that it is swiped along the centerline of the sensor E When fingerprint reading is not successful There is a possibility of authentication failures if the finger is swiped too quickly or too slowly Follow the onscreen instructions to adjust the speed of the swipe Points to note about the Fingerprint Sensor Failure to follow these guidelines might result in 1 damage to the sensor or cause sensor failure 2 finger recognition problems or lower finger recognition success rate E Do not scratch or poke the sensor with your nails or any hard or sharp objects E Do not
163. mit sound generated by your software as well as audio alarms such as low battery condition generated by the system Some models are equipped with Harman Kardon speakers Keep foreign objects out of the speakers Never allow metal objects such as screws staples and paper clips to enter the computer or keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury Front operation Eight panels are available for use panel eight panels CD DVD ECO Play Pause Previous Next Mute Volume DOWN Volume UP These panels allow you to manage Audio Video run applications and access utilities Touchpad Enable The indicator light below this button will glow Disable button white when the touchpad is in use Please refer to Chapter 5 The Keyboard for more information Touch Pad The Touch Pad mouse control device located in the center of the palm rest is used to control the movement of the on screen pointer For more information please refer to the Using the Touch Pad section in Chapter 4 Operating Basics Touch Pad control The control buttons located below the Touch Pad buttons allow you to select menu items or manipulate text and graphics as designated by the on screen pointer Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint For detailed information on Fingerprint Sensor refer to Chapter 4 Using the Fingerprint Sensor
164. ms gt TOSHIBA gt Utilities gt TOSHIBA Fingerprint Utility Or double click the icon in the Task Bar The Enter Windows Password screen is displayed Enter a password into the Enter Windows Password field Click Next User s Manual 4 5 A500 A500D series The Enroll screen is displayed Click the non enrolled finger icon above the finger and click Next The note for enrollment operation screen is displayed Confirm the message and click Next The Scanning Practice screen is displayed You can practice swiping your finger When you have finished practicing swiping your finger click Next The last step for enrollment screen is displayed Swipe three times with the same finger If scan of fingerprint succeeds Enrollment succeeded Do you want to save this fingerprint will show click OK In case of finger injury or authentication failure it is recommended that another fingerprint also be enrolled The following message will be displayed It s strongly recommended you enroll one more fingerprint Click OK and repeat steps 3 4 5 and 6 with another finger How to Delete the Fingerprint Data Saved fingerprint data is stored in the Non volatile memory inside the fingerprint sensor If you hand over the PC to others or dispose of it the following operations are recommended 1 2 3 Click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Fingerprint Utility T
165. n Disabled Disables Wake up on LAN from shutdown Default The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature Do not install or remove an optional memory module while Wake up on LAN is enabled 74 User s Manual A500 A500D series Built in LAN This feature enables or disables the Built in LAN Enabled Enables Built in LAN function Default Disabled Disables Built in LAN function Illumination Illumination ON OFF This feature allows you to set conditions for Front Edge Logo LED touchpad illumination LED and Function button backlight LED Depending on the model you purchased ON On Default OFF Off Keyboard Backlight Auto Keyboard backlight will be on when hit any key Fn amp When Fn is pressed keyboard backlight will turn on off alternately User s Manual 76 A500 A500D series 7 6 User s Manual A500 A500D series Chapter 8 Optional Devices J Optional devices can expand the computer s capabilities and its versatility This chapter describes the connection or installation of the following devices To connect optional devices such as USB device or External monitor to the computer be sure to check the shape and orientation of the connector before connecting Cards memory E ExpressCard E Bridge media slot Secure Digital SD Card SD memory card SDHC memory card miniSD
166. n Sleep Mode or Hibernation Mode Settings for display video on HDMI To view video on the HDMI device be sure to configure the following settings otherwise you may find that nothing is displayed 7 E Be sure to use the FN F5 HotKey to select the display device before starting to play video Do not change the display device while playing video E Do not change the display device under the following conditions E While data is being read or written E While communication is being carried out Select HD Format To select the display mode follow the steps as detailed below 1 Click Start and click Control Panel 2 Click Appearance and Personalization 3 Click Personalization 4 Click Display Settings 5 Click Advanced Settings 6 Click List All Modes 7 Select the one of the below selection at List All Modes Display mode at List All Modes HD Format 1920 by 1080 True Color 32bit 60Herts 1080p 1920 by 1080 True Color 32bit 30Herts 1080i Interlaced 1280 by 720 True Color 32bit 60Herts 720p 720 by 576 True Color 32bit 50Herts 576p 720 by 480 True Color 32bit 60Herts 480p 7 The above display mode is a typical HDMI display mode The selectable I display modes will vary for different HDMI monitors User s Manual 8 15 A500 A500D series REGZA Link PC Control HDMI out port can connect with Type A connector HDMI cable One HDMI cable can send and receive video audio
167. n certain media may prevent or limit recording or viewing of the media Images All images are simulated for purposes of illustration LCD Brightness and Eye Stain Your display panel has a brightness approaching that of a TV device We recommend that you adjust the brightness of your LCD to a comfortable level to prevent possible strain on your eyes TV Tuner TV Tuner will function only in the country where the computer was purchased Safety Use for TV Tuner If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna you should operate your computer using AC power mode The AC adaptor offers some protection against but does not entirely prevent possible electric shock caused by lightning For complete protection do not operate your computer during a thunderstorm 10 4 User s Manual A500 A500D series Appendix A Specifications This appendix summarizes the computer s technical specifications Environmental requirements Operating Non operating Ambient 5 C to 35 C 20 C to 60 C temperature Relative humidity 20 to 80 10 to 90 Altitude 0 to 3 000 meters 0 to 10 000 meters from sea level Power Requirements AC adaptor 100 240 volts AC 50 or 60 hertz cycles per second Computer 19V DC User s Manual A 1 A500 A500D series A 2 User s Manual A500 A500D series Appendix B Display Controller Display controller The d
168. n is successful the user will be logged on to Windows E fthe fingerprint authentication fails please logon using the Windows logon password E Please logon using the Windows logon password if the fingerprint authentication failed for five times To logon using the Windows logon password enter the Windows logon password at the Welcome screen as normal E A warning message will be displayed when authentication is abnormal or authentication is not successful within a fixed duration Fingerprint system boot authentication J General The fingerprint authentication system can be used to replace the keyboard based User Password authentication system when booting up If you do not want to use the fingerprint authentication system for password authentication when booting up but prefer to use the keyboard based system instead press the ESC key or click Switch User button when the Fingerprint System Authentication screen is displayed This will switch the password input screen to the keyboard based one E tis necessary to register the User Password before using the fingerprint Pre OS feature and its extended function the fingerprint Single Sign On feature Please use TOSHIBA HW Setup to register the User Password E fyou fail fingerprint authentication more than five times you must enter the User Password or Supervisor Password manually to start the computer E When swiping please do it slowly and at a constant speed If this
169. n memory will be lost 4 42 User s Manual A500 A500D series Using the Hard Disk Drive HDD Protection pmi o This computer has a function for reducing the risk of damage on the hard disk drive Using an acceleration sensor built into the computer TOSHIBA HDD Protection detects vibration shocks and similar signs of movement of the computer and automatically moves the Hard Disk Drive head to a safe position to reduce the risk of damage that could be caused by head to disk contact The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged When vibration is detected a message will be displayed on the screen and the icon in the Taskbar notification area will changed to the protection state This message is displayed until the OK button is pressed or 30 seconds pass When vibration subsides the icon returns to the normal state Taskbar icon State Icon Description Normal S TOSHIBA HDD Protection is enabled Protection TOSHIBA HDD Protection is active The hard disk 7 drive head is in a safe position OFF Se TOSHIBA HDD Protection is disabled US TOSHIBA HDD Protection Properties You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection window To open the window click Start gt All Programs gt TOSHIBA gt HDD Protection Settings The window can also be started from the icon on the Taskbar or from the Control Panel HDD Protecti
170. n the processor Operate the computer at its full power settings do not use any power saving features Do not write information while virus checking software is running instead wait for it to finish then disable the virus protection applications including any software that checks files automatically in the background User s Manual 4 19 A500 A500D series E Do not use any hard disk utilities including those that are intended to enhance hard disk drive access speeds as they may cause unstable operation and damage data E amp E CD RW Ultra Speed media should not be used as data may be lost or damaged E You should always write from the computer s hard disk drive onto the CD DVD do not try to write from shared devices such as a server or any other network device E Writing with software other than TOSHIBA Disc Creator has not been confirmed therefore operation with other software applications cannot be guaranteed When writing or rewriting Please observe the following points while you write or rewrite data to CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM media E Always copy data from the hard disk drive to the optical media do not use the cut and paste function as the original data will be lost if there is a write error E Do not perform any of the following actions E Change users in the Windows Vista operating system E Operate the computer for
171. n these indicators together with general battery operation Problem Battery doesn t power the computer Battery doesn t charge when the AC adaptor is attached Battery indicator does not glow amber Battery doesn t power the computer as long as expected Procedure The battery may be discharged connect the AC adaptor to recharge the battery If the battery is completely discharged it will not begin charging immediately in these instances you should wait a few minutes before trying again If the battery still does not charge you should check that the power outlet to which the AC adaptor is connected is supplying power this can be tested by plugging another appliance into it Check whether the battery is hot or cold to the touch if so it will not charge properly and should be allowed to reach room temperature before you try again Unplug the AC adaptor and remove the battery to make sure its connecting terminals are clean if necessary wipe them with a soft dry cloth lightly dipped in alcohol Connect the AC adaptor and replace the battery taking care to ensure that it is securely seated in the computer Check the Battery indicator if it does not glow allow the computer to charge the battery for at least twenty minutes If the Battery indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if
172. n to a CD R DVD R DVD R Dual Layer DVD R or DVD R Double Layer discs cannot be deleted either in whole or in part Data deleted erased from a CD RW DVD RW DVD RW or DVD RAM disc cannot be recovered You must check the content of the disc carefully before you delete it making sure that if multiple drives that can write data to discs are connected you do not delete data from the wrong one In writing to DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM media some space is required for file management so you may not be able to write to the full capacity of the disc Since the disc is based on the DVD standard it might be filled with dummy data if the written data is less than about 1GB Therefore in these circumstance even if you write only a small amount of data it might take additional time to fill in the dummy data When multiple drives that can write data to discs are connected be sure that you do not write to or delete data from the wrong drive Be sure to connect the AC adaptor to the computer before you write or rewrite any information Before you enter either Sleep Mode or Hibernation Mode take care to ensure that any DVD RAM writing has been completed In this instance writing is finished if you can eject the DVD RAM media Be sure to close all other software programs except for the writing software itself Do not run software such as a screen saver which can put a heavy load o
173. nder the key caps User s Manual 5 1 A500 A500D series Function keys F1 F12 The function keys not to be confused with the special FN key are the twelve keys at the top of your keyboard these keys function differently from other keys esc 1 lim Iie Wes lee les ire le ire lire leo len lee od a P eS a ro a y oa 4 et Ue UL i Ta i il i a il il ilt F1 through F12 are called function keys because they execute programmed functions when pressed and when used in combination with the FN key those keys marked with icons also execute specific functions on the computer Please refer to the section Soft keys FN key combinations in this chapter for further information taking care to note that the function executed by individual keys will depend on the software you are using Soft keys FN key combinations The FN function key is unique to TOSHIBA computers and is used in combination with other keys to form soft keys Soft keys are key combinations that enable disable or configure specific features Please note that some software may disable or interfere with soft key operations and that the soft key settings are not restored when the computer returns from Sleep Mode Emulating keys on an enhanced keyboard t Baca U T Sa 2 8 ME ie HF We Ws We JE ie es en H 15 He 0 Figure 5 1 A 104 key enhanced keyboard layout This computer s keyboard is designed to provide al
174. nected For more detailed information on the use and operation of the battery pack please refer to Chapter 6 Power and Power up Modes The computer s cooling vents help keep the processor from overheating The hard disk drive contains the main storage for the computer Disk size varies depending on the model purchased User s Manual 27 A500 A500D series Memory module The memory module slots are located here The slots memory module slots allow for the installation replacement and removal of additional memory modules Please refer to the Additional memory module section in Chapter 8 Optional Devices for more information Front with the display open This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable viewing angle for you Power button Stereo speakers Front operational panel Touchpad Enable Disable button Touchpad Touchpad control buttons Fingerprint Sensor System Indicators Display hinge Display screen Microphone Web Camera m Web Camera LED n Wireless LAN antenna o LCD Sensor switch Depending on the model you purchased Figure 2 5 The front of the Touch Pad model with the display open Ao TA DAOTD 2 8 User s Manual A500 A500D series harman kardon Power button Press this button to turn the computer s power on and off Stereo speakers The speakers e
175. ng 8 9 Moving the computer 4 42 MultiMediaCard problems 9 13 P Password power on 1 10 problems 9 7 user 6 11 Pointing device Touch Pad 2 9 4 1 Ports 1 6 External monitor 1 6 USB 1 6 Index 2 User s Manual A500 A500D series Power conditions 6 1 Hibernation Mode 3 6 indicator 6 3 panel power on off 6 13 Shut Down mode Boot Mode 3 6 Sleep Mode 3 8 system auto off 6 13 turning off 3 6 turning on 3 5 Problems AC power 9 5 Analyzing the problem 9 2 Battery 9 6 Bluetooth 9 23 ExpressCard 9 11 External monitor 9 22 Fingerprint Sensor 9 17 Hard disk drive 9 9 Hardware and system checklist 9 3 HDMI Monitor 9 24 Infrared receiver window 9 14 Internal display panel 9 8 Keyboard 9 7 LAN 9 23 Memory Stick Memory Stick PRO Memory Stick PRO Duo 9 12 MultiMediaCard 9 13 Overheating power down 9 5 Password 9 7 Pointing device 9 14 Power 9 4 SD SDHC memory card miniSD microSD Card 9 12 Self test 9 4 Solid State Drive 9 8 Sound system 9 21 System start up 9 4 TOSHIBA support 9 26 Touch Pad 9 14 USB device 9 17 USB floppy diskette drive 9 11 USB mouse 9 16 USB Sleep and Charge 9 7 Video Playback 9 25 Wireless LAN 9 23 xD picture card 9 13 Processor 1 3 R Recovery Discs 3 12 Recovery hard disk drive 3 11 3 13 Restarting the computer 3 10 S SD SDHC memory card miniSD microSD Card problems 9
176. ng a slender object such as a straightened paper clip about 25mm into the eject hole just to the right of the drive s eject button 1 Eject hole Figure 4 7 Manual release with the eject hole N You must ensure that you turn off the power before you use the eject hole If the CD DVD media is spinning when you open the disc tray it may fly off of the spindle and cause injury User s Manual 4 15 A500 A500D series Function buttons This section describes the Function buttons Seven buttons are provided with some models Figure 4 8 Function button Icon Function button DVD CD None oS ECO TE CD DVD Launch TOSHIBA Launch Windows DVD PLAYER Media Player m l Play Pause Play Pause Play Pause ada Previous Previous chapter Previous track pj Next Next chapter Next track X Mute Mute Mute Volume UP and Volume UP DOWN Volume UP DOWN DOWN Writing CD DVD on DVD Super Multi drives The optical drive installed on this computer cannot write multiple sessions J on DVD R Dual Layer disc sessions Once a disc has been written to once it will be finalized Once finalized no further writing to the disc will be possible regardless of what portion of the total disc capacity was used You can use the DVD SuperMulti drive to write data to either CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW DVD RAM or DVD R Dual Layer discs TOSHIBA Disc Creator can be u
177. not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation E Turn Wi Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction of your medical device when using any Wi Fi or Bluetooth functionality E Always turn off Wi Fi or Bluetooth functionality if the computer is near automatic contro equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury E t may not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have to be configured for all computers connected to the same network in order to re enable network connections Please be sure to use new network name 4 38 User s Manual A500 A500D series Wireless communication indicator LAN The wireless communication indicator shows the status of the computer s wireless communication functions Indicator status Indication Indicator off The wireless communication switch is off No wireless functionality is a
178. nstalled on your computer unless explicitly stated that the operating system is 64 bit Memory Main System Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics may vary depending on the graphics system applications utilized system memory size and other factors Computers configured with a 32 bit operating system can address up to 3GB of system memory Only computers configured with a 64 bit operating system can address 4GB or more of system memory Battery Life Battery life may vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication Recharge time varies depending on usage Battery may not charge while computer is consuming full power After a period of time the battery will lose its ability to perform at maximum capacity and will need to be replaced This is normal for all batteries To purchase a new battery pack see the accessories information that shipped with your computer 10 2 User s Manual A500 A500D series SSD HDD drive capacity LCD
179. ntation The set of manuals and or other instructions written for the users of a computer system or application Computer system documentation typically includes procedural and tutorial information as well as system functions double click To press and release the pointing device s primary button rapidly twice without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated driver A software program generally part of the operating system that controls a specific piece of hardware frequently a peripheral device such as a printer or mouse DVD An individual digital versatile or video disc See also DVD ROM DVB T Digital Video Broadcasting Terrestrial Also known as terrestrial digital TV Digital TV broadcasting standard DVD R R R A Digital Versatile Disc Recordable disc can be written once and read many times The DVD R drive uses a laser to read data from the disc DVD RAM A Digital Versatile Disc Random Access Memory is a high capacity high performance disc that lets you store large volumes of data The DVD RAM drive uses a laser to read data from the disc DVD R Dual Layer A disc having two layers on one side with the DVD R storage capacity about 1 8 times larger than before The DVD RW drive uses a laser to read data from the disc DVD ROM A Digital Versatile Disc Read Only Memory is a high capacity high performance disc suitable
180. ntroller follow the steps as detailed below 1 Press a Slim size remote controller slightly to make it stretch out 2 Grasp a Slim size remote controller and pull it out from the slot Figure 2 21 Removing a Slim size remote controller 2 28 User s Manual A500 A500D series AC adaptor The AC adaptor can automatically adjust to any voltage ranging from 90 to 264 volts and to a frequency of either 47 or 63 hertz enabling you to use this computer in almost any country region The adaptor converts AC power to DC power and reduces the voltage supplied to this computer To recharge the battery simply connect the AC adaptor to a power source and to the computer Please refer to Chapter 6 Power and Power up Modes for further information Figure 2 23 The AC adaptor 3 pin plug W E Depending on the model in question either a 2 pin or 3 pin adaptor T power lead will be bundled with the computer E Do not use a 3 pin to 2 pin conversion plug E The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside of this region In order to use the adaptor computer in other regions you should please buy a power cord that conforms to the safety rules and regulations in that particular region Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage
181. o help prevent unauthorized removal or theft The computer has a security lock slot on its right side into which you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Please refer to the instructions for the product you are using for more information Connecting the security lock In order to connect a security cable to the computer follow the steps as detailed below 1 Turn the computer so its right hand side faces you 2 Align the security cable with the lock hole and secure it in place Figure 8 12 Security lock User s Manual 8 17 A500 A500D series 8 18 User s Manual A500 A500D series Chapter 9 Troubleshooting TOSHIBA have designed this computer for durability however should problems occur you are able to use the procedures detailed in this chapter to help determine the cause All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place Problem solving process Resolving problems will be much easier if you observe the following guidelines E Stop immediately when you recognize a problem exists as taking further action may result in data loss or damage or you may destroy valuable problem related information that can help solve the problem E Observe what is happening
182. on You can choose whether to enable or disable TOSHIBA HDD Protection Detection Level This function can be set to four levels The sensitivity levels in which vibrations impacts and their similar signs are detected can be set to OFF 1 2 and 3 in ascending order Level 3 is recommended for better protection of the computer However when the computer is used in a mobile environment or in other unstable conditions setting the detection level to 3 could result in frequent execution of TOSHIBA HDD Protection which will slow Hard Disk Drive reading and writing Set a lower detection level when the speed of Hard Disk Drive reading and writing is a priority User s Manual 4 43 A500 A500D series Il Different detection levels can be set depending on whether the computer is used as handheld or mobile usages or whether it is used in a stable environment such as on a table in the workplace or at home By setting different detection levels for the computer depending on whether it runs with the AC power desktop or with batteries handheld or mobile usage the detection level automatically switches according to the power connection mode 3D Viewer This feature displays a 3D object on the screen which moves in according to tilting or vibration of the computer When the TOSHIBA HDD Protection detects computer vibration the Hard Disk Drive head is parked and the 3D object disk rotation will stop When the head is un parked the di
183. one odd or even password A unique string of characters used to identify a specific user The computer provides various levels of password protection such as user and supervisor PCI Peripheral Component Interconnect An industry standard 32 bit bus peripheral Any device such as a printer or joystick that is attached to the computer and controlled by the computer s CPU P ritel P ritel is a 21 pin connecting cable port system that allows images and high quality stereo sound including Dolby Pro Logic sound formats to be sent from one audio visual device to another It is also known as a SCART connector or Euro connector pixel A picture element The smallest dot that can be made on a display or printer Also called a pel plug and play A capability with Windows that enables the system to automatically recognize connections of external devices and make the necessary configurations in the computer pointing device Any device such as the TouchPad or a mouse that enables you to move the cursor on the screen port The electrical connection through which the computer sends and receives data to and from devices or other computers Power Saver A TOSHIBA utility that lets you set the parameters for various power saving functions program A set of instructions a computer can execute that enables it to achieve a desired result See also application prompt A message the computer provides indicating it is ready for
184. or requires information or an action from you User s Manual Glossary 11 A500 A500D series R Radio frequency interference RFI shield A metal shield enclosing the printed circuit boards of the printer or computer to prevent radio and TV interference All computer equipment generates radio frequency signals The FCC regulates the amount of signals a computing device can allow past its shielding A Class A device is sufficient for office use Class B provides a more stringent classification for home equipment use TOSHIBA portable computers comply with Class B computing device regulations Random Access Memory RAM Volatile memory that can be written to as well as read Volatile here means that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ROM resolution A measure of the sharpness of the images that can be produced by a printer or displayed on a screen For a printer resolution is expressed in dots per inch dpi For a screen it is expressed as the number of pixels available horizontally and vertically restart Resetting a computer without turning it off also called warm boot soft reset or reboot See also boot RGB Red green and blue A device that uses three input signals each activating an electron gun for a primary additive color red green and blue or port for using such a device See also
185. or shape disc may not be able to be removed from the slot and may damage the system as well as the disc 2 6 User s Manual A500 A500D series Underside oO The following figure shows the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage a Battery safety lock b Battery release latch c Battery d Cooling vent e Memory module slots f Hard Disk Drive Figure 2 4 The underside of the computer Battery safety lock Battery release latch Battery pack Cooling vents Hard disk drive Slide this latch into its Unlock position in order to release the battery pack and prepare for removal Slide and hold this latch into its Unlock position in order to release the battery pack For more detailed information on removing the battery pack please refer to Chapter 6 Power and Power up Modes The battery pack provides power to the computer when the AC adaptor is not con
186. or the communication protocol to permit an Ethernet connection using wireless communication components window A portion of the screen that can display its own application document or dialog box Often used to mean a Microsoft Windows window User s Manual Glossary 13 A500 A500D series Wireless LAN Local Area Network LAN through wireless communication write protection A method for protecting a floppy diskette from accidental erasure Glossary 14 User s Manual A500 A500D series Index A AC adaptor 1 6 additional 1 15 connecting 3 2 DC IN 19V jack 2 6 ASCII characters 5 5 B Battery charging 6 5 extending battery life 6 8 indicator 2 12 6 2 Monitoring capacity 6 7 real time clock 1 6 6 4 save mode 1 10 Battery Charger 8 9 Battery pack 1 6 2 7 additional 8 9 replacing 6 9 Bluetooth 1 8 4 37 Bluetooth Stack for Windows by Toshiba 1 13 problems 9 23 Bridge media slot 1 6 2 1 8 4 indicator 2 12 using 8 4 C Cache memory 1 3 Cleaning the computer 4 41 Cooling vents 2 3 2 7 D DC IN indicator 2 12 6 3 Display 2 8 automatic power off 1 9 brightness down 5 3 brightness up 5 4 controller B 1 hinge 2 9 opening 3 4 DisplayPort 1 7 Documentation list 1 2 E Equipment checklist 1 1 ExpressCard 1 6 8 2 inserting 8 2 problems 9 11 removing 8 3 External monitor 1 6 2 3 8 13 problems 9 22 F Fingerprint Sensor p
187. ory Stick PRO Duo error occurs You cannot write to an Memory Stick Memory Stick PRO You cannot read a file Procedure Remove the Memory Stick Memory Stick PRO Memory Stick PRO Duo from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your Memory Stick Memory Stick PRO Memory Stick PRO Duo for further information Remove the Memory Stick Memory Stick PRO from the computer and check to ensure that it is not write protected Check to ensure the required file is actually on the Memory Stick Memory Stick PRO Memory Stick PRO Duo that is inserted into the computer If you are still unable to resolve the problem contact your reseller dealer or service provider 9 12 User s Manual A500 A500D series xD picture card For further information please refer to Chapter 8 Optional Devices Problem Procedure xD picture card error Remove the xD picture card from the computer occurs and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your xD picture card for further information You cannot read a file Check to ensure the required file is actually on the xD picture card that is inserted into the computer If you are still unable to resolve the problem contact your reseller dealer or service provider MultiMedi
188. ource Data in memory could be lost E When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it Start gt Control Panel gt System and Maintenance gt Power Options E 7o restore the operation of the computer from Sleep Mode press and hold the power button or any key on the keyboard for a short amount of time Please note that keyboard keys can only be used if the Wake up on Keyboard option is enabled within the HW Setup utility E f the computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode E Jo prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options to access it Start gt Control Panel gt System and Maintenance gt Power Options E 7o use the Hybrid Sleep function configure it in the Power Options Benefits of Sleep Mode The Sleep Mode feature provides the following benefits E Restores the previous working environment more rapidly than does the Hibernation Mode feature E Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature E Allows the use of the panel power off feature 3 8 User s Manual A500 A500D series Executing Sleep Mode T You can also enabl
189. ous working environment immediately when you turn on the computer E Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature E Allows the use of the panel power off feature Starting Hibernation Mode You can also enable Hibernation Mode by pressing FN F4 please refer to Chapter 5 The Keyboard for further details To enter Hibernation Mode follow the steps below 1 Click Start 2 Click the arrow button E in the power management buttons ee lee eee and select Hibernate from the menu Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid In order to define these settings you can follow the steps as described below 1 Click Start and click the Control Panel 2 Click System and Maintenance and click Power Options 3 Click Choose what the power button does or Choose what closing the lid does 4 Enable the desired Hibernation Mode settings for When I press the power button and When close the lid 5 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the hard disk drive During this time the Hard Disk Drive indicator will glow After you turn off the computer and the content of memory has been s
190. ove optional memory modules E You should place a mat beneath the computer in order to prevent the computer s lid from becoming scratched or damaged when you are installing replacing the memory module In this instance you should avoid mats that are made of materials that hold or generate static electricity E When installing or removing a memory module you must ensure that you do not touch any other internal areas of the computer E nsert the two memory modules into Slot A and Slot B respectively The computer will operate in dual channel mode You can access the inserted memory modules efficiently in dual channel E Use only memory modules approved by TOSHIBA E Do not try to install or remove a memory module under the following conditions a The computer is turned on b The computer was shut down in either Sleep or Hibernation Mode c Wake up on LAN is enabled d The wireless communication switch is turned on E Be careful not to let screws or other foreign matter fall into the computer It could cause malfunction or electric shock E Additional memory module is a precision electronic component that may be fatally damaged by static electricity Since the human body can carry static electricity it is important that you discharge yourself before touching or installing any additional memory modules To discharge your body s static electricity simply touch any metal close to you with bare hands E norder to ensure that the
191. pens contact a doctor immediately WN Observe the following precautions when using the battery of the Remote Controller E Do not use batteries other than those specified E Ensure that you insert the batteries with their polarities correctly aligned or E Do not recharge heat disassemble or short the battery or put it into a fire or flame E Do not use a battery whose recommended expiration date has been reached or which is completely discharged E Do not use different types of batteries or old and new batteries at the same time E Do not carry the battery together with metal necklaces hairpins or other metal accessories E When storing or disposing of used batteries make sure to put some insulation tape on their terminals and to avoid short circuits If these precautions are not followed heating fluid leakage or explosion may occur This may cause burns or personal injury If battery fluid gets on your skin or clothes wash immediately with clean water If battery fluid gets in your eyes rinse your eyes with clean water immediately and see a doctor Do not touch the battery fluid on instruments or devices with bare hands Wipe off with a cloth or paper towel Type of battery that can be used for the Full Size Remote Controller When the batteries shipped with the Remote Controller are discharged replace them with commercially available AA manganese batteries or AA alkaline batteries Other ty
192. perating TOSHIBA DVD PLAYER Notes on Using TOSHIBA DVD PLAYER 1 Screen display and available features may vary amongst DVD Videos and scenes 2 Only operation buttons including remote controller and Front operation panels which correspond to currently available and active features will be useable during DVD playback 3 If the menu is opened in the Display Area using the Control window s Top Menu or Menu buttons touch pad and mouse menu operations may not be able to be used Open TOSHIBA DVD PLAYER HELP TOSHIBA DVD PLAYER features and instructions are also explained in detail in TOSHIBA DVD PLAYER Help Use the following procedure to open TOSHIBA DVD PLAYER Help H Click the Help button H in the Display Area Media care This section provides tips on protecting data stored on your CD s DVD s and floppy diskettes Handle your media with care Following the simple precautions listed below will increase the lifetime of your media and protect the data stored on it CD DVDs 1 Store your CD s and DVD s in the containers they originally came in to protect them and keep them clean 2 Do not bend the CD s or DVD s 3 Do not write on apply a sticker to or otherwise mar the surface of the CD or DVD that contains the data 4 Hold the CD or DVD by its outside edge or the edge on the center hole any fingerprints on the surface of the disc can prevent the drive from properly reading da
193. pes or battery should not be used 2 24 User s Manual A500 A500D series Installing the batteries 1 Open the battery cover on the back of the Remote Controller Slide the cover in the direction of the arrow to remove the cover Figure 2 12 Opening the battery cover 2 Insert the batteries in place Be sure to place the batteries with their polarities and in the correct position Figure 2 13 Inserting the batteries 3 Close the battery cover Close the cover securely until it clicks Figure 2 14 Closing the battery cover User s Manual 2 25 A500 A500D series Replacing the batteries When the batteries in the Remote Controller reach the end of their life the Remote Controller may not operate correctly or work only within a short distance from your computer In this instance you should purchase new batteries and replace the discharged ones 1 Open the battery cover on the back of the Remote Controller 2 Replace the batteries Be sure to place the batteries with their polarities and in the correct position Figure 2 15 Removing the batteries 3 Close the battery cover until it clicks Type of battery that can be used for the Slim Size Remote Controller When the batteries shipped with the Remote Controller are discharged replace them with commercially available CR2016 Lithium batteries Other types or battery should not be used Installing the battery 1 Open the
194. purchased for use as either a spare or replacement Please refer to Chapter 6 Power and Power up Modes for futher information If you frequently use your computer at more than one site it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you The USB floppy diskette drive accommodates either a 1 44MB or 720KB floppy diskette through connection to one of the computer s USB ports In use please be aware that while you cannot format 720KB floppy diskettes under Windows Vista you are able to read and write to diskettes that have already been formatted A slot is available to attach a security cable to the computer to deter theft User s Manual A500 A500D series 1 16 User s Manual A500 A500D series Chapter 2 The Grand Tour This chapter identifies the various components of your computer Become familiar with each component before you operate the computer Front with the display closed The following figure shows the computer s front with its display panel in the closed position a Bridge Media Slot b Infrared receiver window c Wireless communication switch Figure 2 1 Front of the computer with display closed a i i This slot lets you insert an SD SDHC Se ap Bridge media siot memory card miniSD microSD Card Memory Stick PRO PRO Duo xD Picture Card and MultiMediaCard
195. puter instruction Statements or commands that specify how to perform a particular task interface 1 Hardware and or software components of a system used specifically to connect one system or device to another 2 To physically connect one system or device to another to exchange information 3 The point of contact between user the computer and the program for example the keyboard or a menu interrupt request A signal that gives a component access to the processor Glossary 8 User s Manual A500 A500D series I O Input output Refers to acceptance and transfer of data to and from a computer I O devices Equipment used to communicate with the computer and transfer data to and from it IrDA 1 1 An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps K K Taken from the Greek word kilo meaning 1000 often used as equivalent to 1024 or 2 raised to the 10th power See also byte and kilobyte keyboard An input device containing switches that are activated by manually pressing marked keys Each keystroke activates a switch that transmits a specific code to the computer For each key the transmitted code is in turn representative of the ASCII character marked on the key kilobyte KB A unit of data storage equal to 1024 bytes See also byte and megabyte L L1 cache Level one cache Memory cache built into the processor to help improve processing speed See al
196. puter The indicator panel also uses icons to identify the components it is providing information on Keys The keyboard keys are used in the text to describe many computer operations A distinctive typeface identifies the key top symbols as they appear on the keyboard For example ENTER identifies the ENTER key Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example CTRL C means you must hold down CTRL and at the same time press C If three keys are used hold down the first two and at the same time press the third ABC When procedures require an action such as clicking an icon or entering text the icon s name or the text you are to type in is represented in the typeface you see to the left XX User s Manual A500 A500D series Display Names of windows or icons or text generated by ABC the computer that appear on its display screen are presented in the type face you see to the left Messages Messages are used in this manual to bring important information to your attention Each type of message is identified as shown below Pay attention A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment F Please read A note is a hint or advice that helps you make best use of I your equipment Indicates a potentially haz
197. r To register the theft on paper please follow these procedures E Fill in the TOSHIBA Theft Registration form or a copy of it below E Attach a copy of your receipt showing where your computer was purchased E Either fax or send the receipt and registration form to the address below To register the theft online please follow these procedures E Visit www toshiba europe com on the Internet In the product area choose Computer Systems E Inthe Computer Systems page open the Support amp Downloads menu and choose the Stolen Units Database option Your entries are used to track your computer at our service points User s Manual F 1 A500 A500D series TOSHIBA Theft Registration Send to TOSHIBA Europe GmbH Technical Service and Support Blumenstrasse 26 93055 Regensburg Germany Fax number 49 0 941 7807 921 Country stolen Machine type e g Satellite A500 Model number Serial number Date stolen Year Month OO LU Owner s details Last name first name Company Street Postal Code City Country Phone Fax Day BE F 2 User s Manual A500 A500D series Glossary The terms in this glossary cover topics related to this manual Alternate naming is included for reference Abbreviations AACS advanced access content system AC Alternating current ACPI Advanced Configuration and Power Interface ASCII American Standard Code for Information Interc
198. r HM You cannot back up CD ROM CD R or CD RW media to DVD R DVD R Dual Layer or DVD RW media using the Disc Backup function of TOSHIBA Disc Creator E You cannot back up CD ROM CD R or CD RW media to DVD R DVD R Double Layer or DVD RW media using the Disc Backup function of TOSHIBA Disc Creator E You cannot back up DVD ROM DVD Video DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW to CD R or CD RW media using the Disc Backup function of TOSHIBA Disc Creator MH TOSHIBA Disc Creator cannot record in packet format User s Manual 4 21 A500 A500D series You might not be able to use the Disc Backup function of TOSHIBA Disc Creator to back up a DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW disc that was made with other software on a different optical media recorder If you add data to a DVD R DVD R Dual Layer DVD R or DVD R Double Layer disc that you have already recorded to you might not be able to read the added data under some circumstances For example it cannot be read under 16 bit operating systems such as Windows 98SE and Windows Me while in Windows NT4 you will need Service Pack 6 or later and in Windows 2000 you will need Service Pack 2 In addition to this some DVD ROM and DVD ROM CD R RW drives cannot read this added data regardless of the operating system TOSHIBA Disc Creator does not support recording to DVD RAM discs
199. r being restored the next time a key is pressed This can be specified in the Power Options HDD automatic This feature automatically cuts off power to the power off hard disk drive when it is not accessed for a specified time with power being restored when the hard disk drive is next accessed This can be specified in the Power Options User s Manual 1 9 A500 A500D series J System automatic Sleep Hibernation Mode Power on password Instant security Intelligent power supply Battery save mode Low battery automatic Hibernation Mode Heat dispersal This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time This can be specified in the Power Options Two levels of password security supervisor and user are available to prevent unauthorized access to your computer A specific hot key function automatically locks the system providing data security A microprocessor in the computer s intelligent power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options This feature lets you configure the computer in order to save battery power This can be specified in the Power Options When battery
200. ration 416 Maetan 3Dong Yeongtong Gu Suwon City Gyeonggi Do 443 742 Korea User s Manual xi A500 A500D series International precautions CLASS 1 LASER PRODUCT LASER KLASSE 1 PRODUKT TO EN 60825 1 27A VP BG CLASS 1 LASER PRODUCT LASERSCHUTZKLASSE 1 PRODUKT TOEN60825 ADVERSEL USYNLIG LASERSTRALING VED ABNING NAR SIKKERHEDSAF BRYDER ER UDE AF FUNKTION UNDGA UDSAETTSLSE FOR STRALING CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct exposure to the laser beam do not try to open the enclosure VORSICHT Dieses Ger t enth lt ein Laser System und ist als LASERSCHUTZKLASSE 1 PRODUKT klassifiziert F r den richtigen Gebrauch dieses Modells lesen Sie bitte die Bedienungsanleitung sorgf ltig durch und bewahren diese bitte als Referenz auf Falls Probleme mit diesem Modell auftreten benachrichtigen Sie bitte die n chste autorisierte Service Vertretung Um einen direkten Kontakt mit dem Laserstrahl zu vermeiden darf das Ger t nicht ge ffnet werden ADVARSEL Denne m rking er anbragt udvendigt p apparatet og indikerer at apparatet arbejder med laserstr ler af klasse 1 hviket betyder at d
201. re copies of the files and folders on your computer s hard disk drive This software can be used on models with a DVD Super Multi drive To start this utility click Start gt All Programs gt TOSHIBA gt CD amp DVD Applications gt Disc Creator TOSHIBA Face TOSHIBA Face Recognition uses a face Recognition verification library to verify the face data of users when they log in to Windows If the verification is successful the user will be logged into Windows automatically The user can thus avoid having to enter a password or the like which makes the login process easier User s Manual 1 13 A500 A500D series Il TOSHIBA USB Sleep and Charge Utility TOSHIBA HDD SSD Alert TOSHIBA DVD RAM Utility Windows Mobility Center TOSHIBA DVD PLAYER This utility is able to either enable or disable the USB sleep and Charge function This utility shows the positions of USB ports that support the USB sleep and Charge function and displays the battery s remaining capacity To start this utility click Start gt All Programs gt TOSHIBA gt Utilities gt USB Sleep and Charge or Control Panel gt TOSHIBA USB Sleep and Charge The TOSHIBA HDD SSD Alert includes wizard functions to monitor the Disk Drive operating status and execute system backup This utility has the function of Physical Format and Write Protect to DVD RAM This utility is contained the setup module of TOSHIBA Disc Creator To
202. roblems 9 17 FN 1 TOSHIBA Zooming Utility reduce 5 4 FN 2 TOSHIBA Zooming Utility enlarge 5 4 FN ESC Mute 5 3 FN F1 Lock 5 3 FN F2 Power Plan 5 3 FN F3 Sleep 5 3 User s Manual Index 1 A500 A500D series FN F4 Hibernate 5 3 FN F5 Output 5 3 FN F6 Brightness Down 5 3 FN F7 Brightness Up 5 4 FN F8 Wireless 5 4 FN F9 Touch Pad 5 4 FN space Zoom 5 4 Function buttons 4 16 Function keys 5 2 H Hard disk drive automatic power off 1 9 HDMI 8 14 Heat dispersal 1 10 Hibernation Mode 1 11 Hot keys 1 9 Brightness Down 5 3 Brightness Up 5 4 Hibernate 5 3 Keyboard Backlight enable disable 5 4 Lock 5 3 Mute 5 3 Output 5 3 Power Plan 5 3 Sleep 5 3 TOSHIBA Zooming Utility enlarge 5 4 TOSHIBA Zooming Utility reduce 5 4 Touch Pad 5 4 Wireless 5 4 Zoom 5 4 HW Setup accessing 7 1 general 7 2 HW Setup utility 1 13 Indicators Battery 2 12 6 2 DC IN 2 12 HDD ODD eSATA 2 12 Power 2 12 Infrared receiver window 1 8 problems 9 14 K Keyboard 1 6 5 1 emulating keys on enhanced 5 2 FN Sticky key 5 5 Function keys F1 F12 5 2 Hot keys 5 3 problems 9 7 Typewriter keys 5 1 Windows special keys 5 5 L LAN 1 8 4 39 cable types 4 39 connecting 4 40 disconnecting 4 41 jack 2 3 problems 9 23 Media care 4 25 CD DVDs 4 25 Memory 1 3 expansion 1 15 installing 8 7 removi
203. rt functions such as the scrolling of windows User s Manual 1 5 A500 A500D series Power Battery pack RTC battery AC adaptor Ports External monitor Universal Serial Bus USB 2 0 Slots ExpressCard Bridge media SIM card The computer is powered by one rechargeable lithium ion battery pack The internal RTC battery backs up the Real Time Clock RTC and calendar The AC adaptor provides power to the system and recharges the batteries when they are low It comes with a detachable power cord which will either have a 2 pin or 3 pin plug enclosure As the AC adaptor is universal it can receive a range of AC voltages from 100 to 240 volts however you should note that the output current varies among different models Using the wrong adaptor can damage your computer Refer to the AC adaptor section in Chapter 2 The Grand Tour This port provides 15 pin analog VGA port This port allows you to connect an external monitor to the computer Some models include this feature The computer supports multiple Universal Serial Bus ports that comply with the USB 2 0 standard The ports with the 4 has a Using the TOSHIBA USB Sleep and Charge function One of the USB ports has an eSATA External Serial ATA function The internal ExpressCard slot is a Universal slot This slot supports ExpressCard 54 and ExpressCard 34 modules This slot lets you insert an SD SDHC memory card miniSD
204. rts or restarts the computer The program reads instructions from a storage device into the computer s memory boot disk See system disk bootable disk See system disk bps Bits per second Typically used to describe the data transmission speed of a modem buffer The portion of the computer s memory where data is temporarily stored Buffers often compensate for differences in the rate of flow from one device to another bus An interface for transmission of signals data or electric power byte The representation of a single character A sequence of eight bits treated as a single unit also the smallest addressable unit within the system C cache memory A section of very fast memory in which frequently used information is duplicated for quick access Accessing data from cache is faster than accessing it from the computer s main memory See also L1 cache L2 cache capacity The amount of data that can be stored on a magnetic storage device such as a floppy diskette or hard disk drive It is usually described in terms of kilobytes KB where one KB 1024 bytes megabytes MB where one MB 1024 KB and gigabytes GB where one GB 1024 MB CD An individual compact disc See also CD ROM CD R A Compact Disc Recordable disc can be written once and read many times See also CD ROM CD ROM A Compact Disc Read Only Memory is a high capacity disc that can be read from but not written to The CD ROM drive uses a laser ra
205. running with a minimum of parameters Card Specifications Form Factor Compatibility Network Operating System Media Access Protocol Data Rate Mini Card IEEE 802 11 Standard for Wireless LANS Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Microsoft Windows Networking CSMA CA Collision Avoidance with Acknowledgment ACK 54 48 36 24 18 9 6 Mb s Revision A and G 11 5 5 2 1 Mb s Revision B User s Manual C 1 A500 A500D series Radio Characteristics J Radio Characteristics of Wireless LAN Cards may vary according to H Country region where the product was purchased E Type of product Wireless communication is often subject to local radio regulations Although Wireless LAN wireless networking products have been designed for operation in the license free 2 4GHz and 5GHz band local radio regulations may impose a number of limitations to the use of wireless communication equipment Refer to the sheet Information to the User for regulatory information that may apply in your country region R F Frequenc E Band 5 GHz 5150 5850 MHz i a Revision A draft N E Band 2 4 GHz 2400 2483 5 MHz Revision B G draft N The range of the wireless signal is related to the transmit rate of the wireless communication Communications at lower transmit range may travel larger distances E The range of yo
206. s and does not proceed to display information or messages except for the TOSHIBA logo mM Random characters appear on the screen and the system does not function normally E The screen displays an error message In these instances turn off the computer check all cable connections and then restart it If the self test fails again contact your reseller dealer or service provider Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer also has a number of other power resources including an intelligent power supply and a Real Time Clock RTC battery all of which are interrelated with any one having the ability to produce apparent power problems This section provides checklists for AC power and the battery If you cannot resolve a problem after following them the cause may lie with another power related resource in such an instance you should contact your reseller dealer or service provider 9 4 User s Manual A500 A500D series Overheating power down If the processor s temperature reaches an unacceptably high level with either setting the computer will automatically shut down to prevent any damage in this instance all unsaved data in memory will be lost Problem Procedure Computer shuts down Leave the computer off until the DC IN indicator and DC IN indicator stops blinking blinks white JN It is recommended to leave the comput
207. s indicator will not light after the battery has been completely discharged Records the selected television program and stores it on your hand disk drive Stops the media currently playing Pauses an audio or video track and live or recorded TV programs Plays the selected media Moves the media video DVD music and so on backwards Moves the media video DVD music and so on forwards Moves media backward seven seconds for videos and live TV one music track or one DVD chapter at a time Moves media forward 30 seconds for videos and live TV one music track or one DVD chapter Displays the previous window The button provides more details ona TV program than is listed in the Guide Moves the cursor to navigate within Media Center windows 2 18 User s Manual A500 A500D series OK OK Volume Volume Start Channel Page up and down Mute Recorded TV Guide Live TV DVD Menu Numbers Clear Enter Red Green Yellow and Blue buttons Teletext Selects the desired action or window option It acts like the ENTER Key If watching TV in full screen mode pressing OK switches back to the previous viewed channel Press again to toggle back It acts the same way as a Jump button on some TV remote controls Increases the volume while watching TV viewing DVD s or replaying CD s Decreases the volume while watching TV viewing DVD s or replaying CD s
208. sed to write data 4 16 User s Manual A500 A500D series 7 E Please refer to the section Writable discs Chapter 2 for details about I the types of writable CD and DVD discs that can be supported by this computer E Do not turn off the power to the optical disc drive while the computer is accessing it as this may cause you to lose data E CD R RW media cannot be accessed using the Create CD DVD option in Media Center E 7o write data to CD R RW media use the TOSHIBA Disc Creator feature that is installed on your computer JN When writing information to media using an optical drive you should always ensure that you connect the AC adaptor to a live power socket It is possible that if data is written while powered by the battery pack the write process may sometimes fail due to low battery power in these instances data loss may occur Important message Before you write or rewrite to any of the media supported by the DVD Super Multi drive please read and follow all of the setup and operating instructions in this section If you fail to do so you may find that the DVD Super Multi drive drive may not function properly and you may fail to write or rewrite information successfully This may cause you to either lose data or incur other damage to the drive or media Before writing or rewriting E Based on TOSHIBA limited compatibility testing we suggest the following manufacturers of CD R CD RW DVD R DVD R Dual Layer
209. ser s Manual C 3 A500 A500D series Table Wireless IEEE 802 11 Channels Sets Revision A Frequency Range 5150 5850 MHz Note Channel ID 36 5180 40 5200 44 5220 48 5240 52 5260 56 5280 60 5300 64 5320 100 55008 104 5520 108 5540 112 5560 8 116 5580 120 5600 124 5620 128 5640 132 5660 136 5680 140 5700 149 57453 US only 153 57653 US only 157 5785 US only 161 5805 US only 1 Factory set default channels 2 Refer to the sheet Approved Countries Regions for use for the countries regions that in which these channels can be used 3 These channels are available to A B G N combo type only 4 Available Area US USA CANADA only C 4 User s Manual A500 A500D series Appendix D AC Power Cord and Connectors The AC input plug of power cord must be compatible with various international AC power outlets Power cords need to meet the local standards and the specifications listed as below Length Minimum 1 7 meters Wire size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes Voltage rating 125 or 250 VAC depending on country region s power standards Certification agencies Europe Austria OVE Italy Belgium CEBEC The Netherlands Denmark DEMKO Norway Finland FIMKO Sweden France LCIE Switzerland Germany VDE United Kingdom Outside of Europe U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 China CCC CQC Ind
210. sing the Remote Controller section in this chapter for information on how to use the Remote Controller as well as how to install and remove its batteries 2 16 User s Manual A500 A500D series Full Size Remote Controller e c g i k m o s t x a Power b Access indicator c Record d Stop e Pause f Play g REW Rewind h FWD Fast Forward i Replay j Skip k Back I More Info m Arrows PQRS TUV WXYZ Ce Co ENTER vog TOSHIBA y n OK o Volume Control p Channel Page Control q Start r Mute s Recorded TV t Guide u Live TV v DVD Menu w Numbers x Clear y Enter z Teletext Figure 2 9 Full Size Remote Controller User s Manual Pay A500 A500D series O Power Access indicator Record Stop Pause Play REW Rewind FWD Fast Forward Replay Skip Back More Info Arrows Starts or terminates the operating system This button functions like the Power button of your computer By default the Sleep Mode is equivalent to the Power Off state of your computer To change the setting click Start select Control panel gt System and Maintenance gt Power Options When pressing the Sleep button the following three options are available Do nothing Sleep and Hibernation This indicator will glow while the Remote Controller is sending signals to the computer Please note that thi
211. sk will begin to rotate again The 3D Viewer can be started from the icon in the task tray E This 3D object virtually represents the Computer s internal Hard Disk Drive This representation may vary from the actual number of disks disk rotation head movement part size shape and direction E This feature may use a large amount of CPU and memory on some models The computer may become slow or sluggish when attempting to run other applications while the 3D Viewer is displayed E ntensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer Details IL To open the Details window click the Setup Detail button in the TOSHIBA HDD Protection Properties window Detection Level Amplification When the AC adaptor is disconnected or the lid is closed HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds TOSHIBA HDD Protection Message Specify whether to display a message when TOSHIBA HDD Protection is active This function does not work when the computer is starting in Standby Mode in hibernation mode in transition to hibernation mode recovering from hibernation mode or power off Be sure to not subject the computer to vibration or impact while the function is disabled 4 44 User s Manual A500 A500D series Chapter 5 The Keyboard The computer s keyboard layouts are compatible with a 104 105 key enhan
212. so cache memory L2 cache L2 cache Memory cache installed on the motherboard to help improve processing speed It is slower than L1 cache and faster than main memory See also cache memory L1 cache LAN A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network Light Emitting Diode LED A semiconductor device that emits light when a current is applied Liquid Crystal Display LCD Liquid crystal sealed between two sheets of glass coated with transparent conducting material The viewing side coating is etched into character forming segments with leads that extend to the edge of the glass Applying a voltage between the glass sheets alters the brightness of the liquid crystal main board See motherboard megabyte MB A unit of data storage equal to 1024 kilobytes See also kilobyte megahertz A unit of wave frequency that equals 1 million cycles per second See also hertz User s Manual Glossary 9 A500 A500D series memory Typically refers to the computer s main memory where programs are run and data is temporarily stored and processed Memory can be volatile and hold data temporarily such as RAM or it can be nonvolatile and hold data permanently such as ROM A computer s main memory is RAM See RAM ROM menu A software interface that displays a list of options on the screen Also
213. splay connection the power on display will be in integrated LCD only mode Button Setting Function Button This feature allows you to set conditions for the Power Button and or the other buttons Enabled Enables the function button Disabled Disables the function button User s Manual 7 3 A500 A500D series T Keyboard Wake up on Keyboard When this feature is enabled and the computer is in Sleep mode you can turn on the computer by pressing any key It is effective only for the internal keyboard and only when the computer is in Sleep mode Enabled Enables the Wake up on Keyboard feature Disabled Disables the Wake up on Keyboard function Default USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation If your operating system does not support USB you can still use a USB mouse and keyboard by setting the USB Legacy Emulation item to enabled Enabled Enables the USB Legacy Emulation Default Disabled Disables the USB Legacy Emulation LAN Wake up on LAN This feature lets the computer s power be turned on from shutdown when it receives awake up packet Magic packet from the LAN This feature does not affect the Wake up on LAN from Sleep Mode or Hibernation Mode Regarding Wake up on LAN from Sleep or Hibernation Modes you must check the Allow the device to wake the computer check box within the LAN Device properties Enabled Enables Wake up on LAN from shutdow
214. start this utility click Start gt All Programs gt TOSHIBA gt CD amp DVD Applications gt DVD RAM Utility Mobility Center is a utility for accessing several mobile PC settings quickly in one window A default maximum of eight tiles are provided by the operating system and the additional two tiles are added to your Mobility Center E Lock Computer This can be used to lock your computer without turning it off This has the same function as the Lock button at the bottom of the right pane in the start menu Mm TOSHIBA Assist This can be used to open TOSHIBA Assist if it is already installed in your computer This software is provided for playback of DVD Video It has an on screen interface and functions Click Start gt All Programs gt TOSHIBA DVD PLAYER gt TOSHIBA DVD PLAYER Frame dropping audio skipping or out of synch audio and video may occur during playback of some DVD Video titles Make sure to connect the computer s AC adaptor when playing a DVD Video Power saving features may interfere with smooth playback User s Manual A500 A500D series Options You can add a number of options to make your computer even more powerful and convenient to use The following options are available Memory expansion Battery Pack AC Adaptor USB FDD Security lock A 1 024MB or 2 048MB or 4 096MB memory module PC2 6400 can easily be installed in the computer An additional battery pack can be
215. sushita Electric Industrial Co Ltd for 3x and 5x speed media Hitachi Maxell Ltd for 3x and 5x speed media E DVD Super Multi drive cannot use discs that allow writing faster than 16x speed DVD R and DVD R media 8x speed DVD R Dual Layer DVD RW and DVD R Double Layer media 6x speed DVD RW media 5x speed DVD RAM media E Some types and formats of DVD R Dual Layer and DVD R Double Layer discs may be unreadable E 2 6GB and 5 2GB DVD RAM media cannot be read from or written to E DISC created in DVD R Dual Layer format4 Layer Jump Recording cannot be read 4 18 User s Manual A500 A500D series If the disc is poor in quality or is dirty or damaged writing or rewriting errors may be noted ensure that you check all discs for dirt or damage before you use them The actual number of rewrites to CD RW DVD RW DVD RW or DVD RAM media will be affected by the quality of the disc itself and the way in which it is used There are two types of DVD R media available authoring discs and general use discs Do not attempt to use authoring discs as only general use discs can be written to by a computer drive You can use both DVD RAM discs that can be removed from a cartridge and DVD RAM discs designed without a cartridge You may find that other computer DVD ROM drives or other DVD players may not be able to read DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW discs Data writte
216. ta 5 Do not expose the CD or DVD to direct sunlight extreme heat or cold Do not place heavy objects on your CD s or DVD s 7 If your CD s or DVD s become dusty or dirty wipe them with a clean dry cloth from the center hole outwards do not wipe in a circular direction If necessary you can use a cloth that has been lightly dampened in water or a neutral cleaner but you must not use benzine thinner or any similar cleaning solution D User s Manual 4 25 A500 A500D series Floppy diskettes 1 The USB floppy diskette drive is available only as an option 1 Store your floppy diskettes in the container they came in to protect them and keep them clean If a floppy diskette becomes dirty clean it with a soft lightly dampened cloth do not use cleaning fluid 2 Never open the shutter or touch the magnetic surface of your floppy diskette doing this could permanently damage it and lose data 3 Always handle floppy diskettes with care to prevent the loss of stored data 4 Always apply the floppy diskette label in the correct location and never apply a new label on top of an existing one in this instance the label could come loose and damage the floppy diskette drive 5 Never use a pencil for writing on a floppy diskette label as the dust from the pencil lead could cause a system malfunction if it found its way onto the computer s components In this instance always use a felt tipped pen and write
217. tecting movement might be dirty please refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual A500 A500D series Fingerprint Sensor Problem Reading of the fingerprint was not successful The fingerprint cannot be read due to injuries to the finger USB device Procedure In this instance you should try the fingerprint reading operation again using the correct finger position please refer to Using the Fingerprint Sensor Depending on the model you purchased in Chapter 4 Operating Basics for further information Alternatively you should try the recognition process again using another enrolled finger The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate may differ from user to user In this instance you should try the recognition process again using another enrolled finger However if fingerprints from all the enrolled fingers cannot be read you should instead log into the computer by using the keyboard to input the password If you are still unable to resolve the problem contact your reseller dealer or service provider In a
218. tee that the face recognition utility will accurately screen out unauthorized users at all times Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF When using the feature Log Record function of the Toshiba Face Recognition software please make sure that the usage is in line with applicable legal requirements especially data protection laws in your country of usage as well as with company internal regulations if any User s Manual 4 31 A500 A500D series How to register the Face Recognition Data Take a picture for facial verification purposes and register the data needed when you log in To register the data needed when you log in follow the steps as described below Il Il Il 1 10 11 To launch this utility click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Face Recognition The Registration screen is displayed for a logged in user whose face has not been registered The Management screen is displayed for a logged in user whose face has already been registered If your a registered user click the Register face button in the M
219. ter controlling the number of bits binary digits used to make up a byte If data bits 7 the computer can generate 128 unique characters If data bits 8 the computer can generate 256 unique characters DC Direct Current Electric current that flows in one direction This type of power is usually supplied by batteries default The parameter value automatically selected by the system when you or the program do not provide instructions Also called a preset value User s Manual Glossary 5 A500 A500D series delete To remove data from a disk or other data storage device Synonymous with erase device driver A program called a driver that permits a computer to communicate with a device dialog box A window that accepts user input to make system settings or record other information disable To turn a computer option off See also enable Digital Audio An audio compression standard that enables high quality transmission and real time playback of sound files disk drive The device that randomly accesses information on a disk and copies it to the computer s memory It also writes data from memory to the disk To accomplish these tasks the unit physically rotates the disk at high speed past a read write head disk storage Storing data on magnetic disk Data is arranged on concentric tracks much like a phonograph record display A CRT LCD or other image producing device used to view computer output docume
220. the Control Panel Doing so will automatically delete all collected information from the HDD The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA s obligations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply Visit htto www warranty toshiba com for details User s Manual Eal A500 A500D series Starting the TOSHIBA PC Health Monitor J The TOSHIBA PC Health Monitor can be started using the following methods H Double click TOSHIBA PC Health Monitor in the Welcome Center E Click Start gt All Programs gt TOSHIBA gt Utilities gt PC Health Monitor HM Click the icon in the notification area then click the TOSHIBA PC Health Monitor is not enabled Please click here for more details message when it is displayed This message will no longer be displayed after clicking Please enable software now or Please disable software now on the PC Health Monitor Software Notice amp Acceptance screen No matter which method is used the TOSHIBA PC Health Monitor explanation screen will be displayed Clicking Next will display the PC Health Monitor Software Notice amp Acceptance screen Please carefully read the information displayed Selecting Please enable software now agree with the terms and conditions and use and sharing of the information collected and clicking OK will enable the
221. the event that the ExpressCard is attached to an external peripheral device ensure that this connection is properly made If the problem persists then you should refer to the documentation supplied with your ExpressCard for further information If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 9 11 A500 A500D series SD SDHC memory card miniSD microSD Card For further information please refer to Chapter 8 Optional Devices Problem SD SDHC memory card miniSD microSD Card error occurs You cannot write to an SD SDHC memory card You cannot read a file Procedure Remove the SD SDHC memory card miniSD microSD Card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your SD SDHC memory card miniSD microSD Card for further information Remove the SD SDHC memory card from the computer and check to ensure that it is not write protected Check to ensure the required file is actually on the SD SDHC memory card miniSD microSD Card that is inserted into the computer If you are still unable to resolve the problem contact your reseller dealer or service provider Memory Stick Memory Stick PRO Memory Stick PRO Duo For further information please refer to Chapter 8 Optional Devices Problem Memory Stick Memory Stick PRO Mem
222. the problem contact your reseller dealer or service provider 9 22 User s Manual A500 A500D series LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN HUB Wake up on LAN does Make sure the AC adaptor is connected The not work Wake up on LAN function consumes power even when the system is off If problems persist consult your LAN administrator Wireless LAN If the following procedures do not restore LAN access consult your LAN administrator For more information on wireless communication refer to Chapter 4 Operating Basics Problem Procedure Cannot access Make sure the computer s wireless Wireless LAN communication switch is set to on Bluetooth For further information on Bluetooth wireless communication please refer to Chapter 4 Operating Basics Problem Procedure Cannot access Check to ensure the computer s wireless Bluetooth device communication switch is set to on Check to ensure the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 9 23 A500 A500D series HDMI monitor outp
223. the volume The LED system indicators for specific computer operations glow when those operations are in progress mh Oc OD D DC IN Power C Battery 3 HDD ODD eSATA D Bridge media slot Figure 2 7 System indicators The DC IN indicator normally glows white when power is being correctly supplied from the AC power adaptor However If the output voltage from the adaptor is abnormal or if the computer s power supply malfunctions this indicator will go out The Power indicator normally glows white when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will flash amber approximately one second on two seconds off both while the system is shutting down and while it remains turned off The Battery indicator shows the condition of the battery s charge white indicates the battery is fully charged amber indicates the battery is charging and flashing amber indicates a low battery condition Please refer to Chapter 6 Power and Power up Modes for more information on this feature The HDD ODD eSATA indicator glows white whenever the computer is accessing the built in hard disk drive or the other drives The Bridge media slot indicator glows white when the computer is accessing the Bridge media slot 2 12 User s Manual A500 A500D series Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the Touchpad En
224. ther than magnetic heads to read data from the disc CD RW A Compact Disc ReWritable disc can be rewritten many times See also CD ROM character Any letter number punctuation mark or symbol used by the computer Also synonymous with byte chassis The frame containing the computer chip A small semiconductor containing computer logic and circuitry for processing memory input output functions and controlling other chips click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated See also double click CMOS Complementary Metal Oxide Semiconductor An electronic circuit fabricated on a silicon wafer that requires very little power Integrated circuits implemented in CMOS technology can be tightly packaged and are highly reliable Glossary 4 User s Manual A500 A500D series cold start Starting a computer that is currently off turning on the power COM1 COM2 COM3 and COM4 The names assigned to the serial and communication ports commands Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices compatibility 1 The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred 2 the ability of one de
225. to contact with USB ports Do not allow USB ports to come into contact with metal products for example when carrying the computer in your bag Starting the USB Sleep and Charge Utility To start the utility click Start gt All Programs gt TOSHIBA gt Utilities gt USB Sleep and Charge or Conirol Panel gt TOSHIBA USB Sleep and Charge 4 10 User s Manual A500 A500D series Enabling USB Sleep and Charge This utility can be used to enable and disable the USB Sleep and Charge function Check the check boxes to enable the USB Sleep and Charge function In the default state this function is disabled Power supply mode settings There are several USB Sleep and Charge function modes Mode 4 Default should normally be used Set one of the other modes try from Mode 3 to Mode 1 1 if the charge function cannot be used in Mode 4 Default This function may not be able to be used with some connected external devices even if the appropriate mode is selected In this situation uncheck the USB Sleep and Charge check box and stop using this function 1 Some mode may not be displayed in the list Battery Settings This utility can be used to specify the lower limit of remaining battery life for USB Sleep and Charge Move the slider bar to specify the lower limit If the remaining battery life falls below the setting the USB Sleep and Charge function will be stopped Uncheckin
226. ty from the Select an item list Select Touch Sensitivity and move the slider bar to adjust the sensitivity Click the OK button User s Manual 9 15 A500 A500D series USB mouse Problem On screen pointer does not respond to mouse operation Double clicking does not work The mouse pointer moves too fast or too slow The mouse pointer moves erratically Procedure In this instance the system might be busy Try moving the mouse again after waiting a short while Check to make sure the Touchpad isn t enabled Press the Touchpad Enable disable button below the spacebar Remove the mouse from the computer and then reconnect it to a free USB port it in order to ensure it is firmly attached In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse icon 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse icon 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The elements of the mouse responsible for de
227. u rest the computer on your lap or if you Keep your hands on the palm rest your skin might suffer a low heat injury E Ifthe computer has been used for a long time avoid direct contact with the metal plate supporting the various interface ports as this can become hot E The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor you should disconnect it and let it cool before moving it E Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction ExpressCard overheating Some ExpressCards can become hot during prolonged use which may result in errors or instability in the operation of the device in question In addition you should also be careful when you remove an ExpressCard that has been used for a long time Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer
228. ur wireless devices can be affected when the antennas are placed near metal surfaces and solid high density materials E Range is also impacted due to obstacles in the signal path of the radio that may either absorb or reflect the radio signal Supported Frequency Sub bands Subject to the radio regulations that apply in the countries regions your Wireless LAN card may support a different set of 5 GHz 2 4 GHz channels Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries regions C 2 User s Manual A500 A500D series Table Wireless IEEE 802 11 Channels Sets Revision B and G Frequency Range 2400 2483 5 MHz Channel ID 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 1 11 2462 12 2467 2 13 2472 2 When installing Wireless LAN cards the channel configuration is managed as follows E For wireless clients that operate in a Wireless LAN infrastructure the Wireless LAN card will automatically start operation at the channel identified by the Wireless LAN Access Point When roaming between different access points the station can dynamically switch to another channel if required E In a Wireless LAN Access Point the Wireless LAN card will use the factory set default channel printed in bold unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device U
229. ure If there is a memory In the event of Power indicator flashes when the malfunction the Power computer is turned on you should initially ensure indicator will repeatedly that the installed memory module s are flash on for compatible with the computer If you determine 0 5 seconds off for that an incompatible module has been installed 0 5 seconds in the you should follow the steps as detailed below following patterns 1 Turn off the computer If there is an error in 2 Disconnect the AC adaptor and all peripheral only slot A or no devices memory module is inserted in Slot A Remove the battery pack amber twice then green 4 Remove the incompatible memory module w once 5 Install the battery and or connect the AC If there is an error in adaptor Slot B amber once 6 Turn on the computer IED greer ivice If you are still unable to resolve the problem lf there are errorsin contact your reseller dealer or service provider both Slot A and Slot B amber twice then green twice An error will occur ifa Remove the memory module from Slot B and memory module is insert it into Slot A inserted into Slot B while no memory module is inserted in Slot A 9 20 User s Manual A500 A500D series Sound system In addition to the information in this section please also refer to the documentation supplied with your audio device Problem No sound is heard Annoying sound is heard Volume control
230. ure to do so could result in a fire or electric shock possibly resulting in serious injury E Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury E The supplied power cord conforms to safety rules and regulations in the region from which the product is purchased and should not be used outside this region For use in other regions please buy power cords that conform to safety rules and regulations in that particular region E Do not use a 3 pin to 2 pin conversion plug E When you connect the AC adaptor to the computer always follow the steps in the exact order as described in the User s Manual Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts E Never place your computer or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use E Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Com
231. uses a face verification library to verify the face data of users when they log in Windows The user can thus avoid having to enter a password or the like which makes the login process easier E TOSHIBA Face Recognition does not guarantee the correct identification of a user Changes to the likeness of a registrant such as hairstyle changes wearing a cap or wearing glasses may affect the recognition rates when such changes occur after the registrant had registered E TOSHIBA Face Recognition may incorrectly recognize faces that are similar to a registrant E For high security purposes TOSHIBA Face Recognition is not a suitable substitute for Windows passwords When security is a high priority use your established Windows passwords to log in E Bright background light and or shadows may prevent a registrant from being recognized correctly In that case log in using your Windows password If recognition of a registrant fails repeatedly refer to your computer documentation to learn ways to improve recognition performance E TOSHIBA Face Recognition records face data in a log when face recognition fails When transferring ownership or disposing of your computer please uninstall the application or delete all the logs created by the application For details on how to do this see help file Disclaimer Toshiba does not guarantee that the face recognition utility technology will be completely secure or error free Toshiba does not guaran
232. ut function 1 Problem No display Procedure Try adjusting the contrast and brightness controls on the television Press the FN F5 hot key in order to change the display priority and ensure that it is not set for the internal display panel only If you are still unable to resolve the problem contact your reseller dealer or service provider If you turn the computer off into Sleep Mode while the display is on TV the computer will select either the internal LCD or an external computer CRT as the display device the next time is switched on DisplayPort monitor output function i Problem No display Procedure Try adjusting the contrast and brightness controls on the television Press the FN F5 hot key in order to change the display priority and ensure that it is not set for the internal display panel only If you are still unable to resolve the problem contact your reseller dealer or service provider If you turn the computer off into Sleep Mode while the display is on TV the computer will select either the internal LCD or an external computer CRT as the display device the next time is switched on 9 24 User s Manual A500 A500D series Video Playback Problem DVD does not play smoothly when using the Windows Media Center of the DVD playing software TV Tuner Procedure Try setting the configuration in the BIOS setup However note that when the BIOS setup configuration is modi
233. vailable Indicator glows Wireless communication switch is on Wireless LAN or Bluetooth is turned on by an application If you used the Taskbar to disable the wireless LAN restart the computer or perform the following procedure to re enable it Start gt Control Panel gt System and Maintenance gt System gt Device Manager gt Network adapters and right click the wireless device then choose enable The computer has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T This section describes how to connect disconnect to a LAN Do not install or remove a memory module while Wake up on LAN is enabled E The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature E The Link speed 10 100 1000 megabits per second changes automatically depending on the network conditions connected device cable or noise and so on LAN cable types The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures If you are using Gigabit Ethernet LAN 1000 megabits per second 1000BASE T be sure to connect with a CAT5E cable or higher You cannot use a CAT3 or CAT5 cable
234. ve as normal 4 Insert the first blank media into the optical disc drive tray 5 Double click the Recovery Disc Creator icon on the Windows Vista desktop or select the application from Start Menu 6 After Recovery Disc Creator starts select the type of media and the title you wish to copy and then click the Create button 7 Follow the on screen instructions Your Recovery Discs will be created Restoring the pre installed software from your created Recovery Discs If the pre installed files are damaged you are able to use the Recovery Discs you have created to restore the computer to the state it was in when you originally received it To perform this restoration follow the steps below When the sound mute feature has been activated by pressing the Fn ESC key be sure to disable this to allow sounds to be heard before starting the restore process Please refer to Chapter 5 The Keyboard for further details When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Load the Recovery Discs into the optical disc drive and turn off the computer s power 2 While holding down F12 key on the keyboard turn on your computer when the TOSHIBA logo screen appears release the F12 key 3 Use the cursors key to select the CD ROM icon from the menu 4 Amenu will be displayed from which you should follow the on screen instructions 3 12 User s Manual A50
235. vice to connect to or communicate with another system or component components Elements or parts of a system which make up the whole system Composite Video YUV A standard video signal used to transmit images e g from a VCR to a TV computer program A set of instructions written for a computer that enable it to achieve a desired result computer system A combination of hardware software firmware and peripheral components assembled to process data into useful information configuration The specific components in your system such as the terminal printer and disk drives and the settings that define how your system works You use the HW Setup program to control your system configuration controller Built in hardware and software that controls the functions of a specific internal or peripheral device e g keyboard controller co processor A circuit built into the processor that is dedicated to intensive math calculations CPU Central Processing Unit The portion of the computer that interprets and executes instructions CRT Cathode Ray Tube A vacuum tube in which beams projected on a fluorescent screen producing luminous spots An example is the television set cursor A small blinking rectangle or line that indicates the current position on the display screen D data Information that is factual measurable or statistical that a computer can process store or retrieve data bits A data communications parame
236. video and use of video chat via the internet using specialized applications The effective pixel count for this web camera is 0 3 million or 1 0 million 0 3M maximum photograph size 640X480 pixels 1 0M maximum photograph size 1280X800 pixels Please remove the protective plastic film before using the Web Camera Please refer to the Using the web camera section in Chapter 4 Operating Basics Some models are equipped with a Web Camera The Web Camera LED glows when the Web Camera is operating Please remove the protective plastic film before using the Web Camera 2 10 User s Manual A500 A500D series i LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off On feature as appropriate For example when you close the display panel the computer enters Hibernation Mode and shuts itself down and then when you next open the display the computer will automatically start up and return you to the application you were previously working on You can specify within the Power Options To access it click Start gt Control Panel gt System and Maintenance gt Power Options Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled Function buttons ags D E gt il lt lt Seven buttons are provided with some
237. volume by moving the slider up or down to raise or lower the volume Click the Mute button X to mute the sound You may see another control under Applications in Volume Mixer It is the control for an application which is currently running The Windows Sounds is always displayed since it controls the system sounds volume Changing System Sounds System sounds are assigned to inform you when certain events happen This section explains how select an existing scheme or save one you have modified To launch the configuration dialog window for system sounds follow the steps below 1 Right click the Speaker icon on the task tray 2 Select Sounds from the menu Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek Audio Manager To launch the Realtek Audio Manager click Start gt Control Panel gt Hardware and Sound gt Realtek HD Audio Manager When you first launch the Realtek Audio Manager you will see following device tabs Speakers is the default output device Microphone is the default input device To change the default device click the Set Default Device button under the chosen device tab E Speakers is the default output device Select it when using the internal speakers or headphones E Digital Output should be selected when connecting the optical cable to the Headphone S PDIF jack for playing digital sound on digital audio equipment Digital Output can only be used by
238. xchanging data the Link indicator glows 4 40 User s Manual A500 A500D series Disconnecting the LAN cable Make sure the LAN Active indicator amber LED is out before you disconnect the computer from the LAN 1 2 To disconnect the LAN cable follow the steps as detailed below Pinch the lever on the connector in the computer s LAN jack and pull out the connector Disconnect the cable from the LAN hub or router in the same manner Check with your LAN administrator and hardware or software vendor before disconnecting from the hub Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage Clean the plastics of the computer using a slightly water dampened cloth You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth Using the cleaning cloth Some models include 1 cleaning cloth The cleaning cloth can be used to wipe away dust and fingerprints from the keyboard and palm rest area of your computer When wiping the keyboard palm rest and d
239. y be caused by writing or rewriting with this product E Any change or loss of the recorded contents of CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM media that may be caused by writing or rewriting with this product or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents E Damage that may be caused by using third party equipment or software Given the technological limitations of current optical disc writing drives you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices In view of this it is good practice to make two or more copies of important data in case of any undesired change or loss of the recorded contents TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator Mm DVD Video cannot be created using TOSHIBA Disc Creator m DVD Audio cannot be created using TOSHIBA Disc Creator E You cannot use TOSHIBA Disc Creator s Audio CD for Car or Home CD Player function to record music to DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW media E Do not use the Disc Backup function of TOSHIBA Disc Creator in order to copy DVD Video or DVD ROM material that has copyright protection Mm DVD RAM discs cannot be backed up using the Disc Backup function of TOSHIBA Disc Creato
240. y is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions E The battery has not been used for a long time E The battery has completely discharged and been left in the computer for a long time E Acool battery is installed in a warm computer 6 6 User s Manual A500 A500D series In such cases you should follow the steps as detailed below 1 Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery until the Battery indicator glows white Repeat these steps two or three times until the battery recovers normal capacity Monitoring battery capacity J Remaining battery power can be monitored using the following methods E Clicking the battery icon on the task bar E Via the Battery Status in the Windows Mobility Center window E You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time This is because the computer needs this time to check the battery s remaining capacity and then calculate the remaining operating time based on th
241. y storing information Turning the computer s power off does not alter data stored in nonvolatile memory numeric keypad overlay A feature that allows you to use certain keys on the keyboard to perform numeric entry or to control cursor and page movement O OCR Optical Character Recognition reader A technique or device that uses laser or visible light to identify characters and input them into a storage device online state A functional state of a peripheral device when it is ready to receive or transmit data Glossary 10 User s Manual A500 A500D series operating system A group of programs that controls the basic operation of a computer Operating system functions include interpreting programs creating data files and controlling the transmission and receipt input output of data to and from memory and peripheral device output The results of a computer operation Output commonly indicates data 1 printed on paper 2 displayed at a terminal 3 sent through the serial port of internal modem or 4 stored on some magnetic media P PAL PAL Phase Alternating Line is the dominant video and broadcasting standard in Europe parity 1 The symmetrical relationship between two parameter values integers both of which are either on or off odd or even 0 or 1 2 In serial communications an error detection bit that is added to a group of data bits making the sum of the bits even or odd Parity can be set to n
242. y wiping them with a clean dry cloth before installing the battery pack Retaining data with power off When you turn off your computer with fully charged batteries the batteries retain data for the following approximate time periods Retention Time Battery type State and Retention Time Battery pack 2 days for 12 cell 1 day for 6 cell 0 5 day for 3 cell sleep mode 20 days for 12 cell 10 days for 6 cell 5 days for 3 cell shut down mode RTC battery 30 days Extending battery life To maximize the life of your battery packs E Atleast once a month disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges Before doing so follow the steps as detailed below 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged however if the Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN indicator should glow white and the Battery indicator should glow amber to indicate that the battery pack is being charged how
243. you cannot copy or playback protected material on another computer or other device and you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from SDHC memory cards E SD and SDHC memory cards appear the same externally E The logo on SD and SDHC memory cards is different so pay careful attention to the logo when purchasing T E The SD memory card logo is S m The SDHC memory card logo is gt E The maximum capacity of SD memory cards is 2GB The maximum capacity of SDHC memory cards is 16G Card Type Capacities SD 8MB 16MB 32MB 64MB 128MB 256MB 512MB 1GB 2GB SDHC 4GB 8GB 16GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting an SD SDHC memory card SD SDHC memory cards are sold already formatted in conformity to specific standards If you reformat an SD SDHC memory card be sure to reformat it with a device such as digital camera or digital audio player that uses the SD SDHC memory cards not with the format command provided within Windows User s Manual 8 5 A500 A500D series Additional memory module You can install additional memory into the computer in order to increase the amount of system memory that is available This section describes how to install and rem

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