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Toshiba SATELLITE E105 Personal Computer User Manual

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1. 4 35 Installing the Speakers and Wireless Lan eene 4 36 4 13 System BOSE u u sas s na su teca 4 37 Removing the System Boatd 4 37 Installing the System Boa one nau Ec I eve qtd 4 38 4 14 USB board DC IN FM card and RGB cable 4 39 Removing the USB board DC IN FM card and RGB cable 4 39 Installing the USB board DC IN FM and RGB cable 4 40 4 15 Display saus 4 41 Removing theDisplay Mask see qtu e o ISO VADE TR EE anes 4 41 Installin the Display Mask pa tivi petu iiis 4 42 AAG FL Inverter 4 43 Removing the FL Inverter eene 4 43 4 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 Replacement Procedures Installing the FL Inverter Board eee De pete een qp ues 4 44 CED poss 4 45 Removing the LCD Modules 4 45 Installing the LCD Modules a stato sem tds 4 47 418 CCD Board and MIC rtt tette roto I 4 48 Removing the CCD Board and MIC
2. 4 10 Installing the Optional PC uto orale tob SHE SR 4 11 Removing the Card esiste ei ttis ta pat 4 12 Installins the Momery C ard uy eo uoa ve wae 4 12 Keyboard Cover and Greed 4 13 Removing Keyboard Cover and Keyboatd 4 13 Installing Keyboard Cover and Keyboatrd 4 14 Optional Memory_ 4 15 Removing the Optional Memory epe past edel 4 15 Installing the Optional Memory u 4 16 UWB Module s qaqataqa aka mt bis o 4 17 Removing the UWB 4 17 Installing the UWB 4 18 COVED 4 19 Removing the bd 4 19 Installing th Top GOVE 4 20 HBD S teas npa e ie 4 21 Removing the HDD s oo eoo 4 21 Installmeg the HDD iaia 4 23 Bay edu deti tco 4 24 Removing the ODD Bay Module 4 24 Satellite E100 105 Maintenance Manual ix 4 8 4 9 4 10 4 11
3. C 4 CS CN5 Keyboard LED Cable Connector 4 Pin C 4 C 6 CN6 AC In Cable Connector 4 Pin C 5 C 7 CN7 Internal MIC Connector 2 Pin C 5 C 8 CN8 Keyboard Connector 34 Pin C 5 C 9 CN9 Power Board Connector 4 Pin C 6 C 10 CN10 Camera Cable Connector 5 Pin C 6 C 11 USB Port2 Cable Connector 4 Pin C 6 C 12 CN12 LCD FL Inverter Cable Connector 40 Pin C 6 C 13 CN13 HDMI Connector 19 Pin enne C 7 C 14 15 SATA ODD Connector 13 1 C 7 C 15 CNI6 1394 Connector 4 Pin C 8 C 16 CN17 MB to FM Tuner Board Connector 8 Pin C 8 C 17 8 Hot Key Board Connector 6 Pin eee C 8 C 18 CN19 5 In 1 Card Connector 40 Pin C 9 C 19 CN20 eSATA Connector 1 T P1n iin ett eet Es C 9 C20 CN21 SATA HDD Connector 22
4. C 12 Blue Tooth Module Connector 10 Pin C 12 Fingerprint Module Connector 4 C 12 Internal Speaker Right Connector 2 Pin C 13 DDR2 DIMMO Connector 200 Pin C 13 DDR2 Connector 200 Pin C 16 SIM Card Connector 6 Pin eese enne C 19 Satellite E100 E105 Maintenance Manual 1 Appendices 32 JACKI C 33 JACK2 34 JACK3 C 35 CN2000 C 36 CN2001 C 37 CN2002 C 38 CN2003 C 39 CN2004 C 40 CN2005 2 Pin Assignments RJ45 LAN Connector 12 Pin C 19 External Connector 6 Pin C 19 Head Phone Connector 6 Pin C 20 CRT Board Connector 15 Pin C 20 CRT Port Connector 15 11 20 FM Antenna Connector 2 Pin 21 FM Tuner Board Connector 8 Pin C 21 Touch Pad Module Connector 12 Pin C 21 Touch Pad Board Connector 8 Pin C 22 Sat
5. wo 27 DGND WS 35 MB DATA 34 39 55 ww wena wo ow us m ue wo uw ww m ww 5 ww m o 1 w __ x ow f Lm I 15 5 r wo 15 wo e ow m ww m o 7 3 m a ww 15 ww ow 7 I O I O 1 0 I O 1 0 I O 1 0 MB_DATA DGND 18 Satellite 100 105 Maintenance Manual Appendices Apx C Pin Assignments MB DM DQS DGND MB DQS aw M 7 gt MB_DATA DGND i me oaa 5 owe E wo 7 5 7 1 0 _DQS 7 I O 58 1 0 10 63 I O 1 0 I O 185 187 189 191 193 195 197 199 C 31 CN500 SIM Card Connector 6 Pin Table C 31 SIM Card Connector Pin Assignments 6 Pin C 32 JACK1 RJ45 LAN Connector 12 Pin Table C 32 45 LAN Connector Pin Assignments 12 Pin __ p 3 o muc C 33 JACK2 External MIC Connector 6 Pin Table C 33 External MIC Connector Pin Assignments 6 Pin Li p m I L3 ox us Satellite E100 E105 Maintenance Manual C 19 Appendices Apx C Pin Assignments 5 pJ C 34 JACK3 Head Phone Connector 6 Pin Table C 34 Head Phone Connector Pin Assignments 6 Pin
6. If press Ctrl Break to force the test to terminate during execution of VESA Video Memory the test program will not operate and display properly in further tests Subtest 05 Test This test item is to report the system s Accelerated Graphics Port status and check whether AGP registers works normally Subtest 06 LCD Panel Test This test item is to check whether there is any fault in its resolution by displaying the RGB gradient color screens Satellite E100 Maintenance Manual 55 3 Diagnostic Programs 3 8 Video Subtest 07 Register Test This test item is to check whether the registers of the video adapter works normally Subtest 08 Color Purity Test This test item is to check whether the system the video adapter and the display could display the purity color of red green blue black and white In the test user is required to respond according to the instruction in the screen Subtest 09 Direct Color Test This test item is to check the video adapter s composing ability of direct color in high and true color mode In the test user is required to respond according to the instruction in the screen 56 Satellite E100 Maintenance Manual 3 8 Video 3 Diagnostic Programs is this display OK 7 Subtest 10 DAC Palette Address This test item is to check the function of DAC registers and Palette registers In the test user is required to respond according to the instruction in the s
7. Error HD is damaged As above 05 Seek Error HD is damaged As above 06 pue i sos The HD controller is damaged above Failed Disk Controller Test 07 unexpected interrupt The HD controller is damaged As above Failed 09 Disk The HD controller is damaged above Test Failed Disk dos not support Change HD which supported 10 SMART Disk dos not support SMART SMART and test again Disk read attribute Disk read attribute threshold Send the HD for repair threshold error error 12 pus Disk read attribute value error As above Disk SMART attribute Disk SMART attribute value 13 As above value error error 21 ODD No Disk in CDROM disk is found in the CD Insert a disk into the CD ROM i ROM The Disk in CDROM is The disk in the CD ROM is not Insert DATA CD 02 not Data Disk Data Disk IDE CD Controller Error Functional errors with the CD Send the CD ROM for repair 0 ROM CD Read Error Either the disk or the CD ROM Replace the disk or send the CD 04 is damaged ROM for repair 07 CD Seek Error Either the disk or the CD ROM Replace the disk or send the CD is damaged ROM for repair Satellite E100 Maintenance Manual 67 3 Diagnostic Programs 09 Eject Error Wrong CD ROM drive 3 11 Error Codes and Description Exit from the wrong drive 68 Satellite E100 Maintenance Manual 3 12 Quick Test List 3 12 Quick Test
8. Den 4 19 Removing the Top Cover itasse iter 4 19 Installing the Top Covers 4 20 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 iii 4 Replacement Procedures T0 beoe uU nM ASS m 4 2 Removing the HDD L a nd aiv PRI 4 2 Installing dhe HDD S 4 23 4 7 ODD Bay fu eats 4 24 Removing the ODD Bay Module eene 4 24 Installing the ODD Bay Module bees 4 25 4 8 4 26 Removing the Display Assembly eene 4 26 Installing the Display Assembly 4 27 49 FAN D M 4 28 Remoymg the TAIN us us gests aedes t E oe eed E 4 28 Installing th FAN sn h nku bet cecus 4 28 4 10 CPU Cooling Module cete eee tae ha 4 29 Removing the CPU Cooling Module eene titel 4 29 Installing the CPU Cooling Module seen 4 31 CPU na 4 32 Removing the GPL S aided 4 32 Installment the iu Ur 4 33 4 12 Speakers and Ware less EAE us 4 35 Removing the Speakers and Wireless Lan
9. 4 19 Removing the 4 19 Removing the HDD iain rib rti oe D ei eel 4 21 Removing the HDD chassis e 4 22 Removing the ODD bay module oen ect pedi pc aei uni Que 4 24 Removing the bracket from the ODD drive 4 25 Removing the Display assembly 4 26 Removing the Display assembly sene 4 27 Removing the the FAN 4 28 Removing the CPU cooling module 4 29 SUICON BTC ASC 4 30 Replace new thermal pad into correct 4 30 Tear Gown the tape C 4 30 Etemovine tlie a o oe eode D N 4 32 4 33 securim the Freier Ut odas ner oe 4 34 Removing the Speaker s and Wireless 20 422101 4 35 Removing the system boatrd tee Pe ei ei 4 37 Removing the USB board DC IN FM card and RGB cable 4 39 Removing the display mask 4 41 Removin
10. M ID MA ILI 50 Communication ene eee t terea 59 Peripheral pde etd casae aec osa deett Cual RE eU 60 Error Codes anid destripti y a ai I tn photo acum n uad tue 63 Quick Test t hr iE 1 E100 Maintenance Manual iii 3 1 General 3 Diagnostic Programs 3 1 General This chapter explains the diagnostic programs which tests and diagnoses the functions of the hardware components of this computer The diagnostic programs can be classified into two types OPTION and DIAGNOSTIC TEST NOTE I This Diagnostic supports Minneapolis 10 NOTE 2 Before test must set SATA Controller Mode to Compatibility in BIOS Advanced setting when finished test set it to AHCI NOTE 3 Before running a test be sure to 1 Check that all the cables are connected securely 2 Exit the application that is currently running and close Windows The OPTION includes the following functions Select Items Test Select Items Edit Batch Parameters Load Batch Parameters Save Batch Parameters Log Parameters Specify Log Viewer Display Error Log File DOS Shell Exit to Free DOS 2 ET EL R3 52 0 Ll ED E The DIAGNOSTIC TEST Devices include the following tests System Test Memory Test Storage Test Video Test Communication Test Peripheral Test Keyboard Layout Test Hot Key Test Audio Play Test Audio Record Test DMI Read DMI Write
11. ae act eden dE eeu 8 Figure 1 4 System Unit Block DIHEEHEIE side HS 9 Figure les SATA HDD aie eo ehe eie uide 14 Figure 1 6 DVD Super oerte Eo Epiro itat oh fures 15 Tables Tabl 1 1 HDD Sp cifications es teer H RR R33 YR Ree c eria s e URS 14 Table 1 2 DVD Super Multi Drive Specifications nennen 15 Table T 3 Battery Speciicallolis n o a ea mod natia de etai es ts 17 Table 1 4 Quick Normal charging time 18 Satellite E100 E105 Maintenance Manual 1 Hardware Overview 1 1 Features 1 1 Features The Toshiba Satellite E100 E105 is a full size notebook PC based on the Penryn and Merom and Celeron processor providing high speed processing capabilities and advanced features The computer employs a Lithium Ion battery that allows it to be battery operated for a longer period of time The display uses 14 1 inch WXGA CSV LCD panel at a resolution of 1280 by 800 pixels The uFCPGA socket supports BTO CTO for the CPU so that the system can be designed to suit your needs The computer has the following features L Processor The CPU are use two kinds of Processor Penryn Core2 Duo Processor 1066MHz T9800 2 93G T9600 2 80G T9550 2 80G Hz T9400 2 53G P9600 2 53G P9500 2 53G Hz P8700 2 53G P8600 2 40G P8400 2 26G Hz
12. esee 4 48 Installing the CCD Board MIC seen 4 49 4 19 Power board Bluetooth card Button board and Finger print board 4 50 Removing Power board Bluetooth card Button board and Finger print board4 50 Installing Power board Bluetooth card Button board and Finger print board 4 51 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 4 Replacement Procedures Figures Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 8 Figure 4 9 Figure 4 10 Figure 4 11 Figure 4 12 Figure 4 13 Figure 4 14 Figure 4 15 Figure 4 16 Figure 4 17 Figure 4 18 Figure 4 19 Figure 4 20 Figure 4 21 Figure 4 22 Figure 4 23 Figure 4 24 Figure 4 25 Figure 4 26 Figure 4 27 Figure 4 28 Figure 4 29 Figure 4 30 Figure 4 31 4 vi Removing the battery packs is pe ut aq 4 8 Removing the battery pack u eee t titu tnbus ac tette iue e paved a 4 8 Removing tbe PC card o oido ivt NOR iu 4 10 Removing the Memory Card ieu era dede eue 4 12 Removing the Keyboard cover and 4 13 Removing the Keyboard cover and 4 13 Removing the Optional memory eene nennen 4 15 Removing the UWB module pesa 4 17 Removing the Top covet pts
13. 8 3 2 5 Audio Play Testi assay s s Bade aaa aa 8 3 2 6 Audio Record Testi lean lites Sons 9 3 2 7 DM TIU Susan E MT 9 3 2 8 DMI dcr p X M ee ae 9 3 2 9 3D Sensor Test uio eed eie dU 10 SUID System 16 MISWIDOSSE a Sau 17 3 212 Exito Free pius 18 3 2 13 Diagnostics Screen 18 R 21 3 3 1 OVerVIe wi u SS BE SS SO ec 21 3 3 2 Batch Parameters Configuration 22 3 3 3 Item s Parameters Configuration 24 3 3 4 Load Batch Parameters orgia 25 3 3 5 Save Balch Parameters 26 3 3 6 LOG Parameters Set ooa codec 27 3 3 7 SPpecify LOG VAC WEE eC ate adie 28 3 3 8 Display LOG Bile ghey owe toca tu tokens 28 3 3 9 LOG WIC WER 29 LOG Pile Sample nD e 30 SUDLES S jc ale Aue sed re eed tc ees 32 System M 35 Memory tpi a tdeo I Au us 40 Satellite E100 Maintenance Manual 3 7 3 8 3 9 3 10 3 11 3 12 3 Diagnostic Programs ejerce DERE 46 Aedes
14. Battery Kensi L ngton DC IN USB ODD HDD Express 1 Meda A Speaker ici int Speaker Microphone Headphone Figure 1 3 System Board Configurations Satellite E100 E105 Maintenance Manual 1 2 System Unit Components 1 2 System Unit Components 1 Hardware Overview Figure 1 4 16 Block Diagram of the System Unit GMT G784 Themal Sensor Flash ROM WINBOND WPCE775x 2 K B Main Battery KPA AC 1269 EEPROM Generator Figure 1 4 System Unit Block Diagram Satellite 100 105 Maintenance Manual CPU Intel Penryn E Merom Celeron ICS9LPRS365 Processor 1 8G 2 93GHz CPU VID b Socket P 19218 DC i PC2 6400 DDRII 800 MHz 5 677 800 1067 LCD 14 1 Expansion LVDS Ten MiniCard New t 45 G 0 512 1024 2048 Robson Card 14096 T PCI Express I 1 North Bridge I Expansion Mini PCI Slot LAN Cont Memory Realtek 512 1024 2048 DMI Wireless LAN Card 8102E 8111C 144096 J 802 11bgn ag agn 10 100 1G Rj45 Antenna Intel 9
15. 3 Text Page Selection This test item is to check whether the video memory could be correctly written and read in VGA text mode According to the comparison of written data with read data the program would report PASS or FAIL Satellite E100 Maintenance Manual 51 3 Diagnostic Programs 3 8 Video 44444444444444444444444444444444444444444444444444444444444444444444444444444444 4444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 4444444444444444444444444444444444444444444444444444444444444444444444444444444 4444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 4444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 444444444444444444444444444444444
16. Handling the LCD Module Appendices 9 Do not disassemble the LCD module Disassembly can cause malfunctions 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxide These materials can release gas that can damage the panel s polarization Satellite E100 E105 Maintenance Manual A 5 Board Layout Appendices Appendix Board Layout B 1 System Board Front View Figure B 1 Board Layout Front Satellite E100 E105 Maintenance Manual B 1 Appendices Apx B Board Layout B 2 System Board Back View Figure B 2 Board Layout Back B 2 Satellite E100 E105 Maintenance Manual Appendices Appendix C C 1 CNI C 2 CN2 C 3 CN3 C 4 CN4 C 5 CN5 C 6 CN6 C 7 CN7 C 8 CN8 C 9 CN9 CNII 12 CNI2 13 CNI13 14 CNI5 C 15 CNI6 16 CNI7 C 17 CNI8 18 CNI9 C 19 CN20 C20 CN2I C21 CN22 C22 CN23 C 23 CN24 C24 25 C 25 CN26 C 26 CN27 C27 28 28 CN29 C29 CN47 C 30 CN51 C 31 CN500 Apx C Pin Assignments Battery Pack Connector 9 Pin u a oer tarta C 3 FAN Connector 3 Pin u stans sasaqa seen tan C 3 MB to CRT Board Connector 14 Pin C 3 Robson Card Module Connector 52 Pin C 4 Keyboard LED Cable Connector 4 Pin C 4
17. Internal HDD SATA 0 Controller Reader SATA South Bridge RICOH R5C833 1394 100 500 GB 9 5mm 97 5 RE Speaker Gont CODEC Tk ALC268 Headphone sPDiF SATAODD USB USB DVD Super Multi Cont USB R Double Layer j 02 USB eSATA with Label Flash I 1 Hardware Overview 1 2 System Unit Components The system unit of the computer consists of the following components L Processor Core2 Duo Processor e Core2 Duo Processor 1066MHz Core speed 2 53 2 80 2 93GHz System bus 1066 MHz On die level 2 cache 6 MB Core speed 2 00 2 10 2 26 2 40 2 53GHz System bus 1066 MHz On die level 2 cache 3 MB Core2 Duo Processor 800MHz Core speed 1 80 2 00 2 20 2 40GHz System bus 800 MHz On die level 2 cache 2 MB Celeron Processor 667MHz Core speed 2 00 2 16 2 30GHz System bus 667 MHz On die level 2 cache 1 MB Memory Two expansion memory slots are provided They can hold 512 1024 2048 4096MB expansion memory modules available as options to grow up to 4GB for GL40 and 8 GB for GM 45 PC2 6400 800MHZ DDRII SDRAM supported 512 1024 2048 4096MB modules supported 512 MB 64M x 64 1024 MB 128M x 64 2048 MB 256M x 64 4096 MB 512M x 64 1 8 volt operation No parity bit 64 bit data transfer BIOS ROM Flash EEPROM 8Mbx 1 chip 1024KB flash parts 10 Satellite E100 E105 Maintenance
18. Appendix B Appendix C Appendix D Appendix E xii Handling the LED MOGOUIG esent tecto on de rebel e lere 1 recoge B 1 pana TM mE 1 Keyboard Scan Character Codes D 1 Key Day OUS Do A 1 Satellite E100 105 Maintenance Manual Chapter 1 Hardware Overview i Satellite E100 E105 Maintenance Manual 1 Hardware Overview Satellite 100 105 Maintenance Manual 1 Hardware Overview Chapter 1 Contents INIT c T T TaS 1 1 2 System UnittkComponent r orba late dise itu un 9 mu C DOLO D dao ts toS ads aee tea IR Uo mera Ee 14 1 4 DVD Super Multi R Double Layer 15 1S Power Supply aaa Be i itu a Qa Nuu 16 17 1 1 1 Battery soe sonic 17 1 12 Battery Charging Control 17 1 1 3 RTC Battery iniecit pe i ph qa 18 Satellite E100 E105 Maintenance Manual 1 Hardware Overview Figures Figure 1 1 ID Parts Description Placement 6 Figure 1 2 Computer Block 7 Figure 1 3 System
19. Error 29 24bits Video Mode Test Error 30 32bits Video Mode Test po Error 31xx Audio Check the Audio connection 01 Audio Play Fail Cannot play music replace the external fixture and repeat the test 02 Record Fail Cannot record As above 08xx LAN Card 01 bus Error duning Don t Scan PCI device Don t support PCI BIOS device ID test PCI Ethernet card not 02 during device ID Don t find Net card Please insert Net cad test Intel PCI Ethernet card Don t found Net Card This Card Piese Bdge ae pure 03 notpresent during MAC can t be Read MAC by this P other method test method 09 Keyboard 66 Satellite E100 Maintenance Manual 3 1 1 Error Codes and Description 3 Diagnostic Programs Keyboard Map amp Stroke Keyboard Map amp Stroke Test Check the KBD connection and a Test Fail fails repeat the test 03 Clock Line Test Fail Clock Line Test fails As above 04 Data Line Test Fail Data Line Test fails As above 05 Mouse 01 Touch Pad Test Fail Touch Pad Test Fail faece KM pun isa repeat the test 28xx 1394 01 Can not find IEEE1394 Dont support 1398 controller 20xx IDE HDD 01 Get Parameter Fail o Reinput the correct parameters 02 Write Pattern Error HD is damaged Send the HD for repair 03 Data Compare Error HD is damaged As above 04
20. Set the range of extended memory that is to be tested the Satellite E100 Maintenance Manual 41 3 Diagnostic Programs 3 6 Memory Test Subtest 04 test coverage would be based on the setting and the value in Percent mentioned at below Pattern Size Choose the pattern size WORD DWORD or ALL Percent Choose the percentage of the defined range of the memory to be tested Time Limit h Choose or Input the time hour of the defined range of the memory to be tested Time Limit m Choose or Input the time minute of the defined range of the memory to be tested Bit Stuck High Test Data pattern Every bit is 1 Each bit is high Bit Stuck Low Test Data pattern Every bit is 0 Each bit is low Checker Board Test Data pattern Lo byte and hi byte are composed with 0101 0x5 and 1010 0x A CAS Line Test Data pattern Lo byte and hi byte are composed with 0000 0x0 and 1111 0 Incremental Test Data pattern A series of increasing data from 0 by adding 1 each time Decrement Test Data Pattern A series of decreasing data from the maximum e g OXFFFF by subtracting 1 each time Incremental Decrement Test Data Pattern is a series of data whose low byte is increasing data from 0x00 and high byte is decreasing data from OxFF Extended Pattern 42 Satellite E100 Maintenance Manual 3 6 Memory Test 3 Diagnostic Programs In addition to the above pattern test of the mem
21. System Information Satellite E100 Maintenance Manual 1 3 Diagnostic Programs 3 1 General Before running the diagnostic programs get the following tools prepared A Service Diagnostic BOOT CD A Formatted FLOPPY DISK A Test Media CD A BEX TEST CD ROM TCDR 702 for CD ROM test A Test Media DVD Toshiba EMI DVD ROM TEST DISK TSD 1 An External Monitor for DISPLAY test A CD ROM Driver for CD ROM test Audio Line for audio record test A Data CD for CD ROM test LIED 2 2 ooo El The following chapters describe all the test details The test items could be selected from the DIAGNOSTIC TEST menu Note When booting up the unit for the first time the system will automatically select the location of the result log file If a USB floppy drive is connected and there is an unprotected floppy diskette with more then 50KB spare space in the drive system will save all log files into the root directory the diskette otherwise system will save all log files in the root directory of RAM disk 2 Satellite E100 Maintenance Manual 3 2 Quick Start 3 Diagnostic Programs 3 2 Quick Start When the system is booting from Service Diagnostic CD the following screen will be displayed Satellite E188 E185 Service Diagnostic Uersion 1 88 Quick Test Custonization Test Keuboard Lauout Test Hot Keu Test Rudio Plau Test 5 udio Record Test DMI Read DMI Hrite 3D Sensor Te
22. V1024768 16 V1024768 24 Satellite E100 Maintenance Manual 33 3 Diagnostic Programs 3 4 Subtests VESA 1024x768x32K Mode VESA 1024x768x16K Mode VESA 1024x768x32bit Mode V1024768_32 04 1280X800 Video Modes VESA 1280x800x256 Mode VESA 1280x800x64K Mode VESA 1280x800x32K Mode VESA 1280x800x16K Mode VESA 1280x800x32bit Mode V1280800 15 V1280800 16 V1280800 24 V1280800 32 04 DN 05 Test AGP 06 ILCD Panel Test LCDPanel 07 Register Test Register 08 Color Purity Test ColPurity 09 Direct Color Test DirectColor 10 reins em DACPalAddr 11 s Engine Bitbit COMM 01 LAN Card 01 Device ID Detection DeviceID 02 Vendor ID Detection VendorID 03 Mac Address Detection MAC Address Peripheral 01 Keyboard 01 Keyboard Data Line KBDataLn 02 Keyboard Clock Line KBClokLn 02 Mouse 01 TouchPad MSTpad 03 01 Device Led KBLED 34 Satellite E100 Maintenance Manual 3 5 System Test 3 Diagnostic Programs 3 5 System Test Move arrow keys and press the Space key to select CPU test item from Service Diagnostic menu then highlight CPU and press the Enter to run this test item Subtest 01 CPU Service Diagnostic Ver 1 88 ight 1998 2886 Inventec Tianjin Ltd Memory Storage Video Comm Periph Options Run Parameters 1 CPU Speed 1 Coprocessor Test Ves 1 CPU Inf
23. ow SWACUNS i Ea ES E PE Signal Name I O SATA_C_TXP5 DGND DGND EE EE 15 16 1394 Connector 4 Table C 15 1394 Connector Pin Assignments 4 Pin Signal Name Signal Name 1 0 1394 1 TPBON 1394 TPBOP 1394 L TPAON 4 1394_L_TPA0P 1 0 C 16 CN17 MB to FM Tuner Board Connector 8 Pin Table C 16 to FM Tuner Board Connector Pin Assignments 8 Signal Name C 17 CN18 Hot Key Board Connector 6 Pin Table C 17 Hot Key Board Connector Pin Assignments 6 Pin i Signal Signal 1 0 V3LA i gt o o L C 8 Satellite E100 E105 Maintenance Manual Appendices Apx C Pin Assignments C 18 CN19 5 1 Card Connector 40 Pin Table 18 5 1 Card Connector Pin Assignments 40 Pin L3 xx o J mon fe 5 ees J ss mou u s rower 39 mn 1 aon 3 p vex Tw mou T e Jo 55 2 T mon T 3 eos uo 9 s uj C 19 CN20 eSATA Connector 11 Pin Table C 19 eSATA Connector Pin Assignments 11 Pin a o sete 71 woe s T _ Ls se s o s pe _ L sm pa wee CT T e C L L e Satellite E100 E105 Maintenance Manual C 9
24. 3 Diagnostic Programs Build Date 2887 82 89 Total Fail List Error Description Fails Found B 14 COUNT 81781 CPU 51 85 8 HALT WAIT PAUSE i E Break Satellite E100 Maintenance Manual 39 3 Diagnostic Programs 3 6 Memory Test 3 6 Memory Test This test module is to check whether the memory chip works normally Subtest 01 BIOS ROM This test item is to check the validity of BIOS ROM that includes two sub items ROM Read and ROM Write Protection ROM Read is to check whether BIOS ROM could be correctly read out ROM Write Protect is to check whether BIOS ROM is write protected Subtest 02 Parity This test item is to check whether the parity checkout error could happen through writing and reading memory Below is the parameter setting dialog window Copyright 1998 2008 Inventec Tianjin Ltd Extended Memory Test Param Test Option Choose the Memory part to take the test Base Memory or Extended Memory Extended Memory Test Range Specify the test coverage range of Extended Memory If user chooses Total Size it means that the whole Extended Memory will be tested Although user can input the parameter into other select box but the selected result is invalid If user chooses Special Size the test of Extended Memory will be taken according to the coverage range that user chooses or time Extended Memory Start Address MB amp Extended Memory End Address MB Set the range of extended memory
25. 4 12 4 13 4 14 4 15 4 16 4 17 4 18 Installing the ODD Bay Module eese eene enne 4 25 e cs 4 26 Removing the Display 4 26 Installing the Display Assembly eene tenentes 4 27 FEAN dando adest mra LM Asse 4 28 Removing the FAN o suis 4 28 Installing the FA N 5 4 28 CPUC OG ie sei otis Les ii 4 29 Removing the CPU Cooling Module 4 29 Installing t the CPU Cooling Module 4 31 P as si 4 32 Remoyimg tle CPU eed nq n e eto eer ee reae 4 32 Installine the C BU ua nasa tap BUND dedi 4 33 Speakers and Wireless Lan 4 35 Removing the Speakers and Wireless Lan eene 4 35 Installing the Speakers and Wireless Lan 4 36 System Board T 4 37 Removing the System Board uote te RUN OU estaba saepius sep dpa be 4 37 Installing the System Boatrd ee 4 38 USB b
26. AC In Cable Connector 4 Pin C 5 Internal MIC Connector 2 Pin eese C 5 Keyboard Connector 34 Pin C 5 Power Board Connector 4 Pin seen C 6 Camera Cable Connector 5 Pin C 6 USB Port Cable Connector 4 Pin C 6 LCD FL Inverter Cable Connector 40 Pin C 6 HDMI Connector 19 Pin C 7 SATA ODD Connector 13 Pin C 7 1394 Connector A Pin stis be ordre yas C 8 MB to FM Tuner Board Connector 8 Pin C 8 Hot Key Board Connector 6 Pin eene C 8 5 In 1 Card Connector 40 Pin eese C 9 eSATA Connector 11 0200000001 C 9 SATA HDD Connector 22 Pin sees C 10 Wireless LAN Card Connector 52 Pin C 10 Express Card Connector 26 Pin C 11 USB Port Connector A Pin eese C 11 MB to Touch Pad Board Connector 8 Pin C 12 Internal Speaker Left Connector 2 Pin
27. List 3 Diagnostic Programs Device Test Items Comment CPU Basic Functionality INPU Basic Functions CPU Information Memory BIOS ROM Cache Memory Bit Stuck High Test 1096 or 3 minutes Bit Stuck Low Test 1096 or 3 minutes Address Test Board Interval Timer Clock Calendar Test FAN FAN Speed Video MESA 1024x768x64K Mode 1024x768x32bit Mode 1024X768 Video Modes Test Video Memory 1096 or 3 minutes Color Purity Test Direct Color Test LCD Panel HDD Sequential Random Read 25 or 3 minutes SMART Check LAN Card Device ID Detection Vendor ID Detection Mac Address Detection Satellite E100 Maintenance Manual 61 4 Replacement Procedures 4 Replacement Procedures 4 ii Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 Replacement Procedures Chapter 4 Contents 4 1 4 2 4 3 4 4 4 5 4 1 Salet Precautions asm Sh 4 2 Before You Begin u a sut n t 4 4 Disassembly 4 5 Assembly PEOCGHUFGS Lena esed LU 4 5 Tools and Eq iDI6nt Inge e aenea Let Fe esu 4 6 Screw Tightening Torque
28. Refresh 09 Memory CacheOne 10 Random Memory 01 Randomize Test Random 32 Satellite E100 Maintenance Manual 3 4 Subtests 3 Diagnostic Programs VESA 1024x768x64K Mode 02 Random Increment Read Write RandIncr 11 Data Bus Test DataBus 12 nd Speed MemSpeed Storage 01 HDD 01 Sequential Random SeqRdRW1 02 Sequential Random Seek Seek1 03 Performance Perform 04 Controller Check Controller 05 Diagnostic Read Write DiagR W1 06 SMART Test SMARTI 02 ODD 01 Controller Test CDRWController 02 Transfer Rate CDRWTransRate 03 Data CD Butterfly Seek CDRW Butterfly 04 Data CD Random Seek CDRWSeek 05 CD Sequence Seek CDRWSFSeek 06 Tray Eject Test CDRWTray Video 01 Mode 01 Character Test CharTest 02 Attribute Attribut 03 Text Page Selection PageSel 04 Text Color Color 05 80 25 Text Mode Text Mode o2 40480 VGA VGAMode 640X480 Video Modes VESA 640x480x256 Mode VESA Video VESA 640 480 32 Mode Modes VESA 640x480x64K Mode V640 480 2 4 VESA 640x480x16K Mode V640480 32 VESA 640x480x32bit Mode 800X600 Video Modes VESA 800x600x256 Mode VESA 800x600x64K Mode V800600 15 02 VESA 800x600x32K Mode V800600 16 VESA 800 600 16 Mode 800x600x32bit Mode 102447683256 Mode 1024768 15
29. 10 21 CN22 Wireless LAN Card Connector 52 Pin C 10 C 22 CN23 Express Card Connector 26 C 11 C 23 CN24 USB Port Connector 4 Pin C 11 App ii Satellite E100 E105 Maintenance Manual Appendices C 24 CN25 MB to Touch Pad Board Connector 8 Pin C 12 25 CN26 Internal Speaker Left Connector 2 Pin C 12 C 26 CN27 Blue Tooth Module Connector 10 Pin C 12 527 CN28 Fingerprint Module Connector 4 Pin C 12 28 CN29 Internal Speaker Right Connector 2 Pin C 13 C 29 CN47 DDR2 DIMMO Connector 200 Pin C 13 C 30 CN51 DDR2 Connector 200 Pin C 16 C31 CN500 SIM Card Connector 6 Pin essere enne C 19 C 32 JACKI RJ45 LAN Connector 12 Pin C 19 C 33 JACK2 External MIC Connector 6 Pin C 19 C 34 JACK3 Head Phone Connector 6 Pin C 20 C 35 CN2000 CRT Board Connector 15 Pin C 20 C 36 CN20
30. 12 Get the PCX graphics map Failure in getting PCX graphics Check for the PCX graphics map Error map 13 Bitbit Engine Test Error Physical problems with the video Check and see whether the video card card has any physical problem 14 above above Test Error Satellite E100 Maintenance Manual 65 3 Diagnostic Programs 3 1 1 Error Codes and Description Physical problems with the video IS ony 15 VESA VRAM Test Error P physical problem with the video card or the monitor card or the monitor AGP cont Check see whether 16 Test Error video card has any physical errors problem 17 Panel Test Error Lower LCD color resolution Replace the LCD 19 Register Test Error Physical problems with the video Check and see whether the video card card has any physical problem 20 not support DDC The video card doesn t support DDC 21 Monitor not support DDC The monitor doesn t support DDC 1 Check and see whether the 1 Physical problems with the video card has any physical 21 8615 Text and Attribute video card problem Test Error 2 Physical problems with the 2 Check and see whether the monitor monitor has any physical problem 26 Fest As above As above Error 27 15548 Video Mode Test eee ees Error 28 16bits Video Mode Test Reeve
31. 3 2 3 Keyboard Layout aU 7 Satellite E100 105 Maintenance Manual yii 3 2 4 TOS a 8 3 259 PRU Pay Test eed odia 8 3 2 6 Audio R cord Test niea cc i teu d ut gebat UU ERAS 9 3 2 7 DMI Read oin 9 3 2 8 ast Giese vader AS ays 9 3 2 9 System nfOERIAL OE ase sia aa 11 snos ME AP cc 12 32 11 Free 12 3 2 12 Diagnostics Screen 13 3 3 Bri c 16 3 3 1 ceu E 16 3 3 2 Batch Parameters Configuration 17 3 3 3 Item s Parameters Configuration 19 3 3 4 Load Batch Parameters uoc sive scons 20 3 3 5 save Batch Parameters i edes 21 3 3 6 TGP Aramis u u 22 3 3 7 LOG ad nmaq aaa aa wy anaq ks si 23 3 3 8 Display LOG Bue Mas 22 3 3 9 ipe P quta a Seat oa 24 3 4 10 LOG File Sample 25 3 4 ubl MD 27 3 5 pU MET e EP 30 3 6 Memory ET P
32. 4 The memory may be defective Replace the memory module with a new one following the steps described in Chapter 4 If the problem persist perform Check 5 Check 5 The CPU may be faulty Disassemble the computer following the steps described in Chapter 4 and replace the CPU with a new one Satellite 100 105 Maintenance Manual 2 15 2 Troubleshooting 2 7 Display 2 7 Display To check if the computer s display is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 External Monitor Check Procedure 2 Test Program Check Procedure 3 Connector Check and Replacement Check Procedure 1 External Monitor Check Connect an external monitor to the computer s external monitor port then boot the computer The computer automatically detects the external monitor even if resume mode is enabled If the external monitor works correctly the internal LCD LCD FL cable or FL may be faulty Go to Procedure 3 If the external monitor appears to have the same problem as the internal monitor the system board may be faulty Go to Procedure 2 Procedure 2 Test Program Check Insert the diagnostics bootable CD in the computer s CD ROM turn on the computer and run the test See Chapter 3 for information on how to perform the test If an error is detected in the test go to Procedure 3 If no error is detected the display itself is normal Procedure 3 Connector Check and Replacement Check The display u
33. Basic e udi i 2 2 2 3 POWEr SUPply PT 2 6 Procedure T Power Check u s a nsn teretes 2 6 Procedure 2 Connection Check Renae 2 8 Procedure 3 Replacement Check 2 8 2 4 System Board uA AA SSS s ee td 2 9 Procedure 3 Replacement Check nee Deed es tee dede 2 10 25 HDD 2 11 Procedure Message C oc dod atop 2 11 Procedure 2 Partition 2 11 Procedure 3 Pormat C Beck iesus 2 12 Procedure 4 dest Program orbe eo 2 13 Procedure 5 Connector Check and Replacement Check 2 14 2 6 Keyboard aa Re 2 15 Procedure 1 Test Program Check c ano HAE ope oet 2 15 yi Satellite E100 105 Maintenance Manual Procedure 2 Connector Check and Replacement Check 2 15 2 7 y 2 16 Procedure 1 External Monitor Check 2 16 Procedure 2 Test Program Check isset 2 16 Procedure 3 Connector Check and Replacement Check 2 16 2 8 ODD Optical Disk Drive emer he ie mene eO te ana aiu ake 2 18 Procedure 1 ODD Cleaning SS A
34. DGND DGND MA_DQS 5 MA_DM 5 MA_DQS 5 DGND DGND MA_DATA 42 MA_DATA 46 MA_DATA 43 MA_DATA 47 DGND DGND 157 DATA 48 158 DATA 52 159 DATA 49 1 0 160 MA_DATA 53 161 DGND 162 DGND 163 164 MA_CLK_DDR2 16 DGND 166 MA_CLK_DDR2 167 MA_DQS 6 168 DGND 169 MA_DQS 6 170 MA_DM 6 171 DGND 172 DGND 173 MA DATA 50 I O 174 MA_DATA 54 175 MA_DATA 51 I O 176 MA DATA 55 177 DGND 178 DGND 3 ww ux lt o 150 peri 5 n LONE 881 1 0 E LOU d KDE en 10 EE Satellite E100 E105 Maintenance Manual C 15 Appendices Apx C Pin Assignments T uo owo s 3 wo m ww 35 5 m _ us ovo e 099 sass seu _ um gt am mena C 30 CN51 DDR2 DIMM1 Connector 200 Pin Table 30 DDR2 DIMM1 Connector Pin Assignments 200 Pin i wwe _ 2 e T 3 wo ww uw 3 3 ww uu s T o Lu ww o 2 mos o oS wo 3 owe __ s own C vo wem
35. E105 Satellite ProE100 E105 Maintenance Manual Error Style defined General 4 Replacement Procedures Disassembly Procedures The cable connectors come in these two basic types Pressure plate connectors Normal pin connectors To remove a pressure plate connector pull up the tabs on either side of the connector s plastic pressure plate and gently pull the cable out of the connector To reconnect the cable to the pressure plate s connector raise the pressure plate up to a satisfactory height and slide the cable into the connector Secure the cable in the correct position by pressing down the sides of the pressure plate so that the plate is flush with the sides of the connector Grasp and pull the cable gently to check that the cable is connected firmly If the cable comes off the connector reinsert the cable by raising the pressure plate up to a satisfactory height Normal pin connectors are used for all the other types of cables These connectors can be installed or removed by simply inserting them or pulling them out Assembly Procedures You have to reassemble the computer after you have disassembled the computer and fixed the component that caused the problem When reassembling the computer keep the following general guidelines in mind Take your time to carry out the suggested instructions completely Hurried reassembly can often cause problems Check that all the cable and connectors are fastened secure
36. Maintenance Manual 37 3 Diagnostic Programs 3 5 System Test This test item is to check 1 Whether the current system supports Plug n Play 2 Whether there is an ESCD Extended System Configuration Data in the BIOS 3 Whether there is PCI to ISA bridge in the system 4 Whether there is PCI bus in the system 6 ACPI Test ACPI test includes two sub items as below System Address Map Test Check the correctness of ACPI system memory map and whether its mapping scope is within real memory ACPI Table Test Check the correctness of ACPI relative configuration tables in the current system Subtest 03 FAN Speed Test CPU Fan Speed Test This test item is to check whether the CPU fan currently used works normally in the different speeds of stop slow middle and fast Below is the parameter setting dialog window Copyright 1998 2008 Inventec Tianjin Ltd Fan Rotation Param B Set the range of Speed that is to be tested then choose the OK button to test it It will be displayed as follows 38 Satellite E100 Maintenance Manual 3 5 System Test service Diagnostic Ver 1 88 FanSpeed Testing FanSpeed Fan Stop Speed Test Setting B 288 rpm Detected 8 rpm Fan Slow Speed Test Setting 2188 3188 Detected 2753 rpm Fan Middle Speed Test Setting 340B 3888 rpm Detected 3587 rpm Fan Fast Speed Test Setting 3988 4588 rpm Current Fan Speed 3963 rpm ustom log
37. Manual 1 2 System Unit Components 1 Hardware Overview System Controllers NvStorage size 128K NvStorage free space 101K 00 size 644K 00 free space 37K size 64K FV01 free space 37K 02 size 128K 02 free space 5K North Bridge Intel GM45 GL40 CPU Interface and Control System Memory Support PCI Express Graphics PEG Interface Integrated Display Interface Support Internal Graphics Features Direct Media Interface DMI Power Management Security and Manageability Serial ATA Interface ICH9 Audio Control South Bridge Intel ICH9 M Direct Media Interface DMI PCI Express Interface Serial ATA SATA Controller Advanced Host Controller Interface AHCI Intel Matrix Storage Technology PCI Bus Interface Interrupt controller Low Pin Count LPC Interface Serial Peripheral Interface SPI Compatibility Modules Advanced Programmable Interrupt Controller APIC Universal Serial Bus USB Controller LAN Controller RTC GPIO Enhanced Power Management Intel I O Virtualization VT d Support System Management Bus SMBus 2 0 Intel High Definition Audio Controller Enhanced DMA Controller Satellite E100 E105 Maintenance Manual 11 1 Hardware Overview 1 2 System Unit Components Card Bus Controller R5C833 PCI 1394 bridge interface SD Mini SD SD IO MS MS Pro MMC XD Card Controller PCI Bus interface R5C837 SD Mini SD SD IO MS MS Pr
38. P7450 2 10G P7370 2 00G P7350 2 00G Hz Merom Core2 Duo Processor 800MHz T5670 1 80G T5800 2 00G T5870 2 00G Hz T5900 2 20G T6350 2 40G Hz Celeron Processor 667MHz 575 2 00G 585 2 16G 595 2 30 Hz Host Bridge System Controller System Controller Intel Cantiga GM45 GL40 ICH9M Graphics Intel GM45 GL40 integrated graphic Memory 1 Satellite E100 E105 Maintenance Manual 1 Hardware Overview 1 1 Features The computer has two SO DIMM slot comes standard with DDRII 800MHz module It supports PC2 6400 and uses SO DIMMs DDRII SDRAM driven at 1 8 V accepting BTO CTO for your memory requirements It can incorporate up to 8 GB for GM45 and 4GB of main memory for GLAO Using the following sizes of memory modules 512 MB 64Mx64 800 MHZ 1024 MB 128Mx64 800 MHZ 2048 MB 256Mx64 800 MHZ 4096 MB 512Mx64 800 MHZ Hard Disk Drive HDD The computer accommodates 9 5 mm and 12 5mm height HDD with following storage capacities 100 GB 9 5 mm thick SATA 7 200rpm 160 GB 9 5 mm thick SATA 5 400rpm 7 200rpm 200 GB 9 5 mm thick SATA 5 400rpm 7 200rpm 250 GB 9 5 mm thick SATA 5 400rpm 320 GB 9 5 mm thick SATA 5 400rpm 500 GB 9 5 mm thick SATA 5 400rpm ODD The computer accommodates a fixed 9 5 mm SATA ODD with one of following types DVD Super Multi R Double Layer Ultra Light DVD Super Multi R Double Layer with Label Flash Ultra Light Disp
39. PROJECT LEADER Screw Cover Rubber Copper Brown Metallic Texture Gloss 3000 Bezel Frame IPlastic Copper Brown Solid Texture Gloss 3000 lArtwork MP frame Top Hinge cover Copper Brown Solid Texture Gloss 3000 IArtwork MP lop hinge cover Paint Copper Brown Metalic PU Coating Keyboard Copper Brown Metallic Top Case IMR Smoke Bayer MK 6265 720058 Fingerprint bezel BTO Plastic Urban Gray Texture Gloss 800 Paint Urban Silver Track Pad Buttons Plastic Smoke Bayer 6265 720058 Texture HN2002G IMR Ikon Print Trasparent Coo Gray 9C IArtwork indicator Bezel BTO IPC Transparent Texture Gloss Back Print Cooper Brown Metallic wi pattem Logo Mirror Ink lArtwork MP Rubber Cushion Plastic Copper Brown Metalic Texture Gioss 3000 Pani Copper brown metalic PU coing ficon Laser Cul Plastic Urban Gray Paint Urban Silver PU coating Texture Gloss 800 icon Print Cool Gray 9C lArtwork MP ODD Base area Plastic Urban Gray Gloss 800 IPaint Urban Silver PCI EX Dummy Card IPlastic Urban Gray Texture painting area Gloss 800 inside area 0505 Paint Urban Silver PU coating icon Print Cool Gray 9C Artwork MP_dummy_card Attwork MP rear cover LCD Hinge Cover Copper Brown Solid Texture Goss 3000 IA
40. PSE16U AAAAL OEM SW Number 5316964010998 F2 Confirm the change F4 Ignore the change ESC Press ENTER keu to complete item s modificatiom The attributes that have been modified would be marked in red otherwise in yellow User could press F2 to save the changes or press F4 to ignore and exit the current program 3 2 9 3D Sensor Test In 3D Sensor test the system checks whether the HDD protection is normal This program judges by sampling five kinds of data shown below No Item Contents 1 Access An access platform is leveling platform 2 Test The Fixture which fixes PC by 90 degree inclination is used Fixture Vibration shock doesn t take a PCB at the time of T amp D inspection 10 Satellite E100 Maintenance Manual 3 2 Quick Start 3 Diagnostic Programs 3 Testl The display of a test program and the set method of PC are shown below Display of a Test Program The portion which PC and Test Fixture contact is green 3D Sensor Program for Minneapolis Ver Check Program for 14 lt gt Copyright TOSHIBA Corp 2888 Set method of PC Z Judgment If all data is less than ranges it will be OK Satellite E100 Maintenance Manual 11 3 Diagnostic Programs 3 2 Quick Start 4 Test2 The display of a test program and the set method of PC are shown below Display of a Test Program FRONT PRESS ENTER Set
41. Replace the memory module with a new one following the steps described in Chapter 4 If the problem persists perform Check 3 Check 3 The CPU may be faulty Disassemble the computer following the steps described in Chapter 4 and replace the CPU with a new one 2 20 Satellite 100 105 Maintenance Manual Finger Print Optional 2 10Finger Print Optional 2 Troubleshooting 2 10Finger Print Optional To check if the computer s Finger Print is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Test Program Check Procedure 2 Connector Check Procedure 1 Test Program Check Execute the Finger Print test program available as part of the maintenance test program This program checks the Finger Print Insert the Bootable CD into the CD Turn on the computer and run the test See Chapter 3 for information on how to perform the test If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check The Finger Print connector is mounted on the system board If the Finger Print malfunctions the system board or Finger Print Board might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 The Finger Print board may be faulty Replace it with a new one following the instructions in Chapter 4 Then go through procedure 1 again If the Finger Print is still not functioning properly perform Check 2 Check 2 The
42. Seatthe bracket and secure it with two M2x4 black flat head screws Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 25 4 Replacement Procedures Error Style not defined Display Assembly 4 8 Display Assembly Removing the Display Assembly CAUTION Use care to avoid that the antenna cable is not caught between the display assembly and computer Remove the display assembly according to the following procedures and Figures 4 15 4 16 1 Remove two M2 5x6 black flat head screws in the order shown on the figure4 15 2 Disconnect the LCD FL cable from CN12 Microphone cable connector from CN7 and Camera cable connector from CN10 on the system board 3 Remove the wireless antenna cables from the wireless LAN card 4 Remove six M2 5x4 black flat head screws securing the LCD module to the button cover 5 Remove the display module CAUTION LCM module hinge cannot be disassembled M2 5x6 black flat head screw 2 Figure 4 15 Removing display assembly 4 26 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 8 Error Style not defined 4 Replacement Procedures M2 5x4 black flat head screw Z cable CCD cable va LCD FL cable Cable fillister Wireless Lan antenna Cable fillister Figure 4 16 Removing the display assembly Installing the Display Assembly Install the display assembly according to the following procedures and
43. Size 2845HMB Total Fail List CONTINUE or Description Testing Address Fails Found OOPBOUND C TIME 2668 64 24 13 43 14 COUNT 81781 CPU 63C 100 ORDER SEQ Custon log 5 2008 04 24 13 43 85 HALT WAIT PAUSE i Esc Break 1 Diagnostics Windows When a test item is running a Diagnostics Windows is displayed in full screen It consists of the following parts Title Bar Test Running Status and Report Panel Status Bar There would prompt a message box called USER BREAK in the central of the window whether user press ESC to interrupt the test 2 Test Running Status and Report Panel Test Running Status and Report Panel are located on the middle of Diagnostics Windows Test item name test process and test result are displayed in the left Test status and result are displayed the upper right corner of the screen It displays the test status of the current test item TEST in testing PASS test finished and its result is passed FAIL test finished and its result is failed and SKIP test skipped 18 Satellite E100 Maintenance Manual 3 2 Quick Start 3 Diagnostic Programs The error list of each test module is displayed at the lower right corner of the screen It would display the total error quantity found in the test the most recent five error codes and description would be shown here Detailed error report could be viewed with Logview exe When pressing ESC key during the test pr
44. The power supply in the computer controls many functions and components To check if the power supply is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Power Icon Check Procedure 2 Connection Check Procedure 3 Replacement Check Procedure 1 Power Icon Check The following two power LEDs indicate the power supply status Battery LED DC IN LED The power supply controller displays the power supply status through the Battery and DC IN LEDs as in the tables below Battery LED Battery LED Power supply status On in White Battery fully charged with AC adapter connected Blinking in Orange Battery low 1 while driving the computer at equal intervals 2 6 Satellite 100 105 Maintenance Manual 2 3 Power Supply 2 Troubleshooting DC IN LED DC IN LED Power supply status On in White DC power being supplied from the AC adapter Battery damage can t charge during DC in If the DC IN LED off follow the steps below 1 Remove the battery pack and the AC adapter to shut off power supply to the computer 2 Attach the battery and AC adapter back again If the LED still off follows the steps below Check 1 Make sure the DC IN LED goes on in White If it does not go to Procedure 2 Check 2 Make sure the Battery LED goes on in Orange or White If it does not go to Procedure 3 Satellite 100 105 Maintenance Manual 2 7 2 Troubleshooting 2 3
45. This test item is to check whether NPU transfers the abnormal Interrupt program correctly by forcing an abnormal float 4 CPU Information This test item is used for getting amp showing CPU Information It will be displayed as follows 36 Satellite E100 Maintenance Manual 3 5 System Test 3 Diagnostic Programs Service Diagnostic Ver 1 08 CPU Test Build Date 2007 02 09 CPUInformation Testing CPU Information Standard Speed 2488 2 Current Speed 2394MHz PROCESSOR ID 8676 Unique ID Disable L2 Cache 3872KB 5 17 88881CB8B82289F4BS9 MSR2R 6666006006084842 Total Fail List Error Description Fails Found OOPBOUND TIME 2068 89 82 89 18 19 COUNT 81781 CPU 49C RDER SEQ Custom log 5 2008 09 02 89 18 15 HALT WAIT PAUSE Esc Bre 5 CPU Protected Mode Test This test item is to check whether CPU protected mode instruction works normally 6 MMX The test item is to confirm whether the CPU supports MMX instructions Subtest 02 Boards 1 DMA Controller This test item is to check whether the DMA controller works normally 2 Interval Timer This test item is to check whether the Interval Timer 18 2Hz 55ms works normally 3 Clock Calendar This test item is to check whether the system clock calendar works normally 4 PCI System This test item is to check whether the bus number device number and function number in PCI bus are valid 5 Plug and Play Satellite E100
46. are listed in Table 1 1 Figure 1 5 SATA HDD Table 1 1 HDD Specifications a EN Dem om m meum mas Dem om 14 Satellite E100 E105 Maintenance Manual 1 4 DVD Super Multi R Double Layer 1 Hardware Overview 1 4 DVD Super Multi R Double Layer The DVD Super Multi drive accepts 12 cm 4 72 inch and 8 cm 3 15 inch discs At maximum the drive can play back a DVD at 8x speed read CD ROM at 24x speed and write CD R at 24x speed CD RW at 4x speed US CD RW at 16x speed High Speed CD RW at 10x speed DVD R at 8x speed DVD RW at 6x speed DVD R at 8x speed DVD R Double Layer at 4x speed DVD R Double Layer at 4x speed DVD RW at 8x speed and DVD RAM at 5x speed The DVD interface conforms to Serial ATA The DVD Super Multi drive is shown in Figure 1 6 and its specifications are listed in Table 1 2 Figure 1 6 DVD Super Multi drive Table 1 2 DVD Super Multi Drive Specifications ltem DVD ROM mode CD ROM mode Data Transfer Rate 33 3 Ultra DMA transfer mode 2 Mbytes s 16 7 PIO mode 4 Multiword DMA mode 2 Data Buffer Size Mbytes PMB Formats Supported DVD DVD VIDEO DVD ROM DVD R DVD RW DVD RAM DVD R DVD R Double Layer DVD RW CD CD DA CD ROM CD R CD RW Mixed CD HS CD RW US CD RW Photo CD Multi Session Video CD CD Extra CD CD Text Satellite 100 105 Maintenance Manu
47. cable in to CN27 4 Turn the computer upside down and secure it with the fifteen screws in the order shown on figure4 9 Six M2 5x7 black flat head screws One M2 5x4 black flat head screws Eight M2x2 5 black flat head screws 4 20 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual Error Style not defined Error Style defined 4 Replacement Procedures 4 6 HDD Removing the HDD CAUTION Do not press on the top or bottom of the drive Applying such pressure can either corrupt the data in the drive or damage the drive Remove the HDD hard disk drive according to the following procedures Figures 4 11 4 12 1 Release the three M2x4 black flat screws securing the HDD 2 Pull out the HDD following the direction of the arrow M2x4 black flat head screw FM cable grounding wire Figure 4 11 Removing the HDD pack NOTE Do not disassemble the HDD pack when it is working normally Disassemble or replace the HDD pack only if it fails 3 Place the HDD pack on a flat surface such as a desk and remove the four M3x3 5 black flat head screws 4 Place the HDD pack on a flat surface such as a desk and remove the chassis Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 21 4 Replacement Procedures 4 6 Error Style not defined 5 Remove the HDD connector M3x3 5 black flat head screw p 4 ___ HDD chassis HDD connector I M3x3
48. cable must be carefully peeled away before disconnecting it from the module Install the 15 1 inch LCD module according to the following procedures and Figures 4 30 4 31 4 32 Turn the LCD upside down 2 Connect the LCD FL cable to the LCD module connector 3 Turm the LCD right side up 4 Please the LCD module in the correct position and secure it with two M2 5x5 black flat head screws Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 47 4 18 CCD Board and 4 Replacement Procedures 4 18 CCD Board and MIC Removing the CCD Board and MIC Remove the FL inverter board according to the following procedures and Figure 4 33 1 Disconnect the CCD cable from the CCD module connector and remove the CCD board 2 Lift the MIC from the display rear cover Figure 4 33 Removing the CCD board and MIC 4 48 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 Replacement Procedures 4 18 CCD Board and MIC Installing the CCD Board and MIC Install the FL inverter board according to the following procedures and Figure 4 33 1 Connect the CCD module cable to CCD module connector 2 Seatthe CCD module MIC in the correct position Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 49 4 19 Power board Switch board Touch Pad board 4 Replacement Procedures 4 19 Power board Bluetooth card Button board and Finger print board Removing the Power board Bluetooth ca
49. damaged Replace it with a new one following the disassembling instructions in Chapter 4 2 14 Satellite 100 105 Maintenance Manual 2 6 Keyboard 2 Troubleshooting 2 6 Keyboard To check if the computer s keyboard is defective malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Test Program Check Procedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check Execute the Keyboard test available as part of the maintenance test program See Chapter 3 for information on how to perform the test If an error is detected in the test go to Procedure 2 If no error is detected the keyboard itself is normal Procedure 2 Connector Check and Replacement Check The keyboard or system board may be disconnected or faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the keyboard cable has been firmly connected to the system board Keyboard System board CPU If the cable is loose or off reconnect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check 2 The keyboard may be faulty Replace it with a new one following the instructions in Chapter 4 If the problem persists perform Check 3 Check 3 The System board may be faulty Replace it with a new one following the instructions in Chapter 4 If the keyboard is still not functioning properly perform Check 4 Check
50. eod ert edet Re YES EA PREDA 4 6 Colors Of Screw doin oi aede dtu ate cfi 4 7 Symbols of Screws on the Computer Body 4 7 SANTI se dec cr eec 4 7 Removing Battery ee his eis 4 8 Installing the Battery Pack cce tse 4 9 Removing the Optional PC Card Sie ee de oed esie 4 10 Installing the Optional PC Card 4 11 Removing the Memory card 4 12 Installin th Memory a a 4 12 Keyboard Cover and Keyboard teste 4 13 Removing the Keyboard Cover and Keyboatd 4 13 Installing the Keyboard Cover and Keyboard 4 14 Opti al Memory osea o d Qan 4 15 Removing the Optional 4 15 Installing the Optional Memory essen enne enne enne 4 16 ua Mufa late 4 17 Removins the UWB Module sau ete vete Pase ert vac Dex e ea endi 4 17 Installing the UWB Module ox ullo Geste Diodes 4 18 ROP COVED lota dcus
51. file 3 3 7 Specify LOG Viewer You can specify the Log file viewer in the Specify Log Viewer screen Designate Log File Viewer Please Input file logview exe OK The default viewing program of Service Diagnostics is LogView exe 3 3 8 Display LOG File You can specify the Log file for viewing in the Display Error Log File screen 28 Satellite E100 Maintenance Manual 3 3 Options 3 Diagnostic Programs Su In this screen you can specify a Log file and view it with the viewer designated in Specify LOG Viewer 3 3 9 LOG Viewer Service Diagnostic Log viewer LogFile Viewer R CUSTOM LOG lt Module Hame gt Service Diagnostic Ver 1 00 Memory Tester Build Date 2886 81 18 CBSHigh Begin Time Hed Jul 85 16 23 87 2886 LogFile Uieuer Base Test Extended Menory lt F1 gt Help End Time Hed Jul lt Ctrl Hone gt to File Begim lt Ctrl End gt Go to File End ve gt Search lt Module Nane gt Serie Search again st Build Date 2886 81 18 lt SpaceBar gt Select in Dialog Box CKBLed OK Begin Time Wed Ju Test Mode Check Device LED Test End Time Wed Jul 85 16 27 13 2886 Exit lt ESC gt Scroll lt t 1 PageUp PageDown Ctrl End gt Function Keys F1 Displau Log File 734 16 29 42 T1 Scroll a line backward or forward on the screen Page Up Page Down Satellite E100 Mainten
52. is compatible with the current hardware configuration Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 11 4 Replacement Procedures 4 1 General Removing the Memory Card Remove the memory card according to the following procedures and Figure 4 4 after checking that the computer is turned off in boot mode Push the memory card to be removed until it stops then release the memory card 2 When the memory card pops out grasp it and pull it out RE Memory card Figure 4 4 Removing the memory card Installing the Memory Card Install the memory card according to the following procedures and Figure 4 4 after checking that the computer is turned off in boot mode 1 Insert the memory card gently until it stops and is seated securely 2 Checking that the memory card is seated securely After the PC card is installed check the hardware configuration in the Hardware Setup or TSETUP program to make sure that the PC card is compatible with the current hardware configuration 4 12 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual Error Style not defined Error Style not defined 4 Replacement Procedures 4 22 Keyboard Cover and Keyboard Removing the Keyboard Cover and Keyboard Remove the Keyboard Cover and Keyboard according to the following procedures and Figure 4 5 4 6 1 Release the following 13 latches on the keyboard cover in that order Five bottom latches Six front latches One
53. is turned off in boot mode CAUTION Remove the optional memory after turning off the computer If this is violated the computer or memory can be damaged CAUTION Do not touch the connectors on the memory modules or in the computer Contaminated connectors can cause memory access problems Stopper Memory slot N SN SX S a Slot B 4 odu e Slot N u _ SS mS O Figure 4 7 Removing the optional memory 1 Spread out the two memory lock latches so that the memory module pops up 2 Pull the memory module up and out at an angle using care to avoid touching the connectors CAUTION The slot A is reserved for main memory Use the slot B for expanded memory If only one card is installed use the slot A Satellite 100 105 Satellite ProE100 E105 Maintenance Manual 4 15 4 Replacement Procedures Error Style not defined Error Style not defined Installing the Optional Memory Install the optional memory module according to the following procedures and Figures 4 7 after checking that the computer is turned off in boot mode Note The slot A is reserved for main memory Use the slot B for expanded memory If only one card is installed use the slot A CAUTION Install the optional memory after turning off the computer If this is violated the computer or memory can be damaged 1 Insert the memory module into the connector at an angle of 45 degr
54. latch on each right and left side 2 Remove the keyboard cover 3 Remove two M2x4 black flat head securing screws 4 Disconnect the keyboard cable from CN5 and CN8 on the system board Keyboard cover Figure 4 5 Removing the Keyboard cover and keyboard M2x4 0 black flat head screw 5 UJ lt e gt S lt ES 3 3 S ANN S NOS K NS a Rox lt S NE gt CY Ihe y UN VOS Figure 4 6 Removing the Keyboard cover and keyboard Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 13 4 Replacement Procedures Error Style not defined Error Style not defined Installing the Keyboard Cover and Keyboard Install the Keyboard cover and keyboard according to the following procedures and Figure 4 5 4 6 1 Connect the keyboard cable to CN6 and CN8 on the system board 2 Secure the keyboard with two M2x4 black flat head screws 3 Place the keyboard cover in the correct position and secure the following 13 latches in that order Five bottom latches Six front latches One latch on right and left side 4 14 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual Error Style not defined Error Style not defined 4 Replacement Procedures 4 3 Optional Memory Removing the Optional Memory Remove the optional memory module according to the following procedures and Figures 4 7 after checking that the computer
55. loose creating a danger of a short circuit which could cause overheating smoke or fire If you replace the battery pack RTC battery or backup battery be sure to use only the same model battery or an equivalent battery recommended by Toshiba Installation of the wrong battery can cause the battery to explode Satellite E100 105 Maintenance Manual iii manual is divided into the following parts Chapter 1 Chapter 2 Chapter 3 Chapter 4 Appendices Hardware Overview describes the Satellite E100 105 system unit and each FRU Troubleshooting Procedures explains how to diagnose and resolve FRU problems Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Replacement Procedures describes the removal and replacement of the FRUs The appendices describe the following Handling the LCD module Board layout Pin Assignments Keyboard scan character codes Key layout BIOS Rewrite Procedures EC KBC Rewrite Procedures 00600000 Satellite E100 105 Maintenance Manual Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition For example Read Only Memory ROM Keys Keys are used in the text to describe many operations The key top symbol as it appears on
56. method of PC Upper Judgment If all data is less than ranges it will be OK 12 Satellite E100 Maintenance Manual 3 2 Quick Start 3 Diagnostic Programs 5 Test3 The display of a test program and the set method of PC are shown below Display of a Test Program FRONT PRESS ENTER Set method of PC Right Upper Judgment If all data is less than ranges it will be OK Satellite E100 Maintenance Manual 13 3 Diagnostic Programs 3 2 Quick Start 6 Test4 The display of a test program and the set method of PC are shown below Display of a Test Program FRONT PRESS ENTER Set method of PC Front Upper Judgment If all data is less than ranges it will be OK 14 Satellite E100 Maintenance Manual 3 2 Quick Start 3 Diagnostic Programs 7 Test5 The display of a test program and the set method of PC are shown below Display of a Test Program FRONI PRESS EHTER Set method of PC Left Upper Judgment If all data is less than ranges it will be OK 8 Inspection Judgment If all data is less than ranges it will be OK 9 Setting Calibration data When an inspection result is O K calibration at HPC If it succeeded the system will prompt a message of PASS otherwise the message will be FAIL The test information will be written in log file Note Please do not use this p
57. of each test items and wait for the user to response with the test items that requires the user to assist the test processes such as the keystroke test Y Interactive If the item is enabled during the test the test items that need user to response can run normally such as Mouse test If it is disabled those test items will report FAIL When the option here is enabled it would affect all the test items while the same option in Item Parameters Configuration only affect that test item Monitor Battery Life Satellite E100 Maintenance Manual 23 3 Diagnostic Programs 3 3 Options Monitor the remaining battery capacity percent y Monitor CPU Thermal Monitor the CPU temperature Test Mode LOOPBOUND The chosen test items will run repeatedly according to the times specified in the Number of Loops TIMEBOUND The chosen test items will run for an extent time specified in Time Limit Hrs and Time Limit Min Time Limit Hrs Specify the hours whether TIMEBOUND I is chosen under the batch mode Time Limit Min Specify the minutes whether TIMEBOUND is chosen under the batch mode Number Of Loops Specify the repeating times when Loop Bound is chosen under the batch mode 3 3 3 Item s Parameters Configuration The test items parameters configuration screen be accessed through Service Diagnostics Options gt Edit Batch Parameters gt Item s Parameters gt System gt CPU gt Basic
58. sure that the replacement component meets the required specifications To avoid computer failures never use components that do not meet the specifications To avoid internal damage such as short circuits and fire never drop metal objects such as screws pins paper clips etc into the components When a screw is removed be sure to replace a screw that is the same size as the original screw Make sure that all the screws are fastened securely Loose screws can cause short circuits overheating smoke or fire Before raising a FRU or other component make sure that all the component cables have been disconnected to avoid the risk of electrical shock caused by accidental contact with the energized components For AC input be sure to use the AC adapter and AC power cable that come with your computer or Toshiba recommended equivalents To avoid the risk of electrical shock make sure that all the replacement components meet the specifications of the computer and that all the cables and connectors are fastened securely Inside the PC are components that become hot during operation such as the CPU and cooling module To avoid burns let the hot components cool down before starting inspection or repair task Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 3 4 Replacement Procedures 4 1 General Before You Begin Before you begin to disassembly the computer keep in mind the precautions and advice in this section
59. that is to be tested the test coverage would be based on the setting and the value in Percent mentioned at below 40 Satellite E100 Maintenance Manual 3 6 Memory Test 3 Diagnostic Programs Pattern Size Choose the pattern size WORD DWORD or ALL Percent Choose the percentage of the defined range of the memory to be tested Time Limit h Choose or Input the time hour of the defined range of the memory to be tested Time Limit m Choose or Input the time minute of the defined range of the memory to be tested Subtest 03 Patterns This test item is to check whether the system memory includes base memory and extended memory that could be accessed correctly through writing and reading with a series of designed pattern data Below is the parameter setting dialog window Copyright 1998 2008 Inventec Tianjin Ltd Memory Pattern Test Param Test Option Choose the Memory part to take the test Base Memory or Extended Memory Extended Memory Test Range Specify the test coverage range of Extended Memory If user chooses Total Size it means that the whole Extended Memory will be tested Although user can input the parameter into other select box but the selected result is invalid If user chooses Special Size the test of Extended Memory will be taken according to the coverage range that user chooses or time Extended Memory Start Address MB amp Extended Memory End Address MB
60. trademarks of their respective holders il Satellite E100 105 Maintenance Manual Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite 100 105 referred to as Satellite 100 105 in this manual The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units FRUs and replace them in the field SAFETY PRECAUTIONS Four types of messages are used in this manual to bring important information to your attention Each of these messages will be italicized and identified as shown below DANGER Danger indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed WARNING Warning indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly Be sure to fasten screws securely with the right screwdriver If a screw is not fully fastened it could come
61. 0 105 Maintenance Manual 2 9 2 Troubleshooting 2 4 System Board Procedure 2 Test Program Check The maintenance test program contains several programs for diagnosing the system board and CPU Execute the following test programs using the procedures described in Chapter 3 System test Memory test Keyboard test Display test Hard Disk test Mouse test ODD test Sound test LAN test QOO OV sha If an error is detected during these tests go to Procedure 3 Procedure3 Replacement Check The system board memory or CPU may be defective Disassemble the computer following the steps described in Chapter 4 and replace the system board memory module or CPU with a new one 2 10 Satellite 100 105 Maintenance Manual 2 5 2 5 inch HDD 2 Troubleshooting 2 5 HDD To check if the 9 5mm or 12 5mm HDD is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Message Check Procedure 2 Partition Check Procedure 3 Format Check Procedure 4 Test Program Check Procedure 5 Connector Check and Replacement Check CAUTION The contents of the HDD will be erased when the HDD diagnostic test or formatting is executed Save the required contents of the HDD to floppy disks or other storage drive in advance Procedure 1 Message Check When the computer s HDD does not function properly some of the following error messages may appear on the display Follow the steps below to check the H
62. 01 CRT Port Connector 15 2 0200000 1 20 C 37 CN2002 FM Antenna Connector 2 Pin C 21 C 38 CN2003 FM Tuner Board Connector 8 Pin C 21 C 39 CN2004 Touch Pad Module Connector 12 Pin C 21 C 40 CN2005 Touch Pad Board Connector 8 Pin C 22 Appendix D Keyboard Scan Character Codes eee D 1 Appendix E Key Layout Te vui ooi te il Enn ss E 1 Satellite E100 E105 Maintenance Manual App iii Handling the LCD Module Appendices Appendix Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly Observe the following precautions when handling the LCD module 1 When installing the LCD module in the LCD cover be sure to seat it so that it 15 properly aligned and maximum visibility of the display is maintained f to 2 Be careful to align the four holes at the right side and left side of the LCD module with the corresponding holes in the LCD cover before securing the module with four screws Do not force the module into place because stress can affect its performance Also the panel s polarized surface is easily scarred so be carefully wh
63. 2 11 Procedure 2 Partiti on Check api eun dip uice 2 11 Procedure 3Format Check iunc diode oce tati 2 12 Procedure 4Test Program Check eet oi cette 2 13 Procedure 5Connector Check and Replacement 2 14 oto cet 2 15 Procedure T Test Program Check eileen 2 15 Procedure 2 Connector Check and Replacement Check 2 15 lo rd 2 16 Procedure I External Monitor Check 2 16 Procedure 2 Test Program Check 2 16 Procedure 3Connector Check and Replacement 2 16 ODD Optica Disk DEVE 2 18 Procedure 1ODD Cleaning CheckK 2 18 Procedure 2Test Program Check etre bibet big a 2 18 Procedure 3Connector Check and Replacement 2 18 LAN M 2 20 Procedure T lest Program Check obest doctas 2 20 Procedure 2Connector Check and Replacement 2 20 Finger Prnt Optondl aao 2 2 Procedure 1 Program Check ai eae Sa 2 21 Satellite 100 105 Maintenance Manual 2 Troubleshooting Proc
64. 2 HP R JACK Ux 9 La owe C 35 CN2000 CRT Board Connector 15 Pin Table 35 Board Connector Pin Assignments 15 Pin en icr m ss 3 9 L3 p o 3 mm Exc cu Lu xs 5 wu oj C 36 CN2001 CRT Port Connector 15 Pin Table C 36 CRT Port Connector Pin Assignments 15 Pin Signal Name DGND CRT DATA V SYNC 20 Satellite E100 E105 Maintenance Manual Appendices Apx C Pin Assignments e poss oue C C i FM Tuner Board C 37 CN2002 FM Antenna Connector 2 Pin Table 37 FM Antenna Connector Pin Assignments 2 ma T C 38 CN2003 FM Tuner Board Connector 8 Pin Table 38 FM Tuner Board Connector Pin Assignments 8 Lai wem o 3 wax o so s 1 _ oowms os Touch Pad Board C 39 CN2004 Touch Pad Module Connector 12 Pin Table C 39 Touch Pad Module Connector Pin Assignments 12 Pin rane uo one oo j j j 2e wr o sam s ww T 3 vo 3 wo ns r Satellite E100 E105 Maintenance Manual C 21 Appendices Apx C Pin Assignments C 40 CN2005 Touch Pad Board Connec
65. 3 If contents of drive C are listed on the display perform Check 5 Invalid media type reading drive C Abort Retry Fail Check 5 Use the SYS command in the DOS system to install system files If the following message appears on the display the system files have been transferred to the HDD Restart the computer If the problem persists go to Procedure 3 System transferred NOTE If the computer is running Windows Vista Home edition and the hard disk capacity is more than 512 MB the FDISK program will ask if you need support for a partition larger than 2 GB Select Y for large partition support however be sure to read the precaution regarding access by other operating systems Procedure 3 Format Check The 2 5 inch HDD is formatted using the low level format program and the FREE DOS FORMAT program Using these programs follow the steps below to format the HDD Check 1 Enter FORMAT C S U to format the HDD and transfer system files If the following message appears on the display the HDD has been formatted Format complete If you cannot format the HDD using the test program go to Procedure 4 2 12 Satellite 100 105 Maintenance Manual 25 2 5 inch HDD 2 Troubleshooting Procedure 4 Test Program Check Run the HDD test program stored on the maintenance test program disk for all test items See Chapter 3 for details on how to use the test program If an error is detected during the HDD test an error code and stat
66. 44444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 4444444444444444444444444444444444444444444444444444444444444444444444444444444 4444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 4444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 4444444444444444444444444444444444444444444444444444444444444444444444444444444 4444444444444444444444444444444444444444444444444444444444444444444444444444444 4 Text Color This test item is to check whether all 16 colors foreground and all 8 colors background works normally in VGA text mode The bit4 6 of the attribute byte of a character defines 8 background colors black blue green cyan red brown magenta and light gray and the bit0 3 defines 16 foreground colors dark gray light blue light green light cyan light red light magenta yellow and white besides the above 8 colors In the test user is required to respond according to the instruction in the screen Background Attribute Test 5 80 25 Text Mode 52 Satellite E100 Maintenance Manual 3 8 Video 3 Diagnostic Programs This test item is to check whether 80 2
67. 5 Text Mode works normally In the test user is required to respond according to the instruction in the screen 98 Doo 72XP 41 m8 1115 oav 0123456789 4 BRBCDEFGH IJKLHNO PQRSTUUHXVZEN1 abcdefghijklnnopqrstuvuxyuzt il aGu aaa geeeriin fetogoo i UCcf 55 IL l D KXBTTZopr2005os Is this display CY N lt Enter gt 1 Subtest 02 640 480 VGA Mode This test item is to check whether 680 480 VGA Text mode works normally In the test user is required to respond according to the instruction in the screen random color test in 640 480 graph node Satellite E100 Maintenance Manual 53 3 Diagnostic Programs 3 8 Video Subtest 03 VESA Video Modes This test item is to check whether all the video modes supported by the video card works normally In the test user is required to respond following the instruction in the screen 1 640X480 Video Modes Test 2 800 600 Video Modes Test 3 1024X768 Video Modes Test 4 1280X800 Video Modes Test Subtest 04 VESA Video Memory This test item is to check whether VESA video memory could be correctly accessed write data amp read data Below is the test item s parameter dialog window 54 Satellite E100 Maintenance Manual 3 8 Video 3 Diagnostic Programs Copyright 1998 2888 Inventec Tianjin Ltd UESR Video Memory Param
68. 5 black flat head screw N N HDD pack Figure 4 12 Removing the HDD chassis CAUTION Do not apply pressure to the top or bottom of the drive 4 22 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual Error Style not defined Error Style not defined 4 Replacement Procedures Installing the HDD Install the HDD according to the following procedures and Figures 4 11 4 12 CAUTION To avoid damage always hold the HDD only by its sides 1 Attach the HDD chassis 2 Secure the HDD and its chassis with four M3x3 5 black flat head screws CAUTION To prevent the HDD bracket from being distorted when installing the HDD pack into the computer do not press the center of the HDD pack Always hold the HDD pack by its sides 3 Install the HDD pack into the correct position in the computer Connect the HDD pack to the computer holding the HDD pack by its sides 4 Secure the HDD with three M2x4 black flat head screws NOTE When Securing HDD screws need to screw it with FM cable grounding wire on system board Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 23 4 Replacement Procedures 4 7 Error Style not defined 4 7 ODD Bay Module Removing the ODD Bay Module NOTE The installation and removal procedures are the same for all the modules that can be installed in the ODD bay See the appropriate sections for the disassembly procedures of specific modules Remove the ODD bay mod
69. Always begin disassembly by removing the AC adapter and battery pack Remove the optional parts and accessories as well The procedures for removing the batteries will be explained later Disassemble the computer only when an abnormality has occurred Use only the recommended tools To run and store the computer be sure to prepare a working environment that is free from Dust and contaminants Static electricity Extremely high or low temperatures and extremely high humidity Run the diagnostic tests explained in Chapter 2 of this manual to identify the FRU that has probably caused the system failure Perform only the required machine operations Use only the disassembly and reinstallation procedures described in this manual Place the removed components in a safe place away from the computer so that they are not damaged or get in the way of you doing your work Normally a number of screws need to be removed or replaced during disassembling Place the removed screws in a safe place so that you can easily find the right screws for the right components When assembling the computer use the specified screws to fasten the parts to the specified locations See the appropriate explanations and figures for screw sizes To avoid personal injury use care to handle components that have sharp edges or corners After you have replaced a FRU check that the FRU works correctly to ensure normal computer operation 4 4 Satellite E100
70. Appendices Apx C Pin Assignments C 20 CN21 SATA HDD Connector 22 Pin Table C 20 SATA HDD Connector Pin Assignments 22 Pin Signal Name C 21 CN22 Wireless LAN Card Connector 52 Pin Table C 21 FEET C 10 Wireless LAN Card Connector Pin Assignments 52 Pin i 1 2 14 LPC 3S AD 1 DGND MINICARD1 WXMIT_OFF DGND BUF_PLT_RST PCIE C RXN WLAN PCIE C WLAN f uu 1 0 16 18 20 22 24 26 DGND Satellite E100 E105 Maintenance Manual Appendices Apx C Pin Assignments ww ww ES Ee WIMAX 3G LED 3S SERIRQ 22 23 Express Card Connector 26 Pin Table C 22 Express Card Connector Pin Assignments 26 Pin MM EB C CPUSB USB I 2 10 12 14 1 18 20 22 24 11 13 15 6 17 19 21 23 25 26 DGND C 23 CN24 USB Port1 Connector 4 Pin Table C 23 USB Port1 Connector Pin Assignments 4 Pin Satellite E100 E105 Maintenance Manual USB I O 11 Appendices Apx C Pin Assignments LE ju SUME po ur wee C 24 CN25 MB to Touch Pad Board Connector 8 Pin Table C 24 MB to Touch Pad Board Connector Pin Assignments 8 o 9 fo o we Ls mors o
71. CAUTION When installing the cooling module keep the following in mind 1 Besure to confirm the correct position for the module 2 Secure the relevant screws on the main board according to the number sequence sealed on the heat sink module NOTE Apply silicon grease with a special syringe to cover the surface of the CPU chip completely 1 Ifsilicon grease is already applied to the CPU wipe it off with a cloth By using a special syringe apply silicon grease G7762 to the CPU chip center so that the entire CPU chip is covered with the grease G7762 2 Install the CPU cooling module into the correct position in the computer 3 Seat the CPU bracket in the correct position 4 Secure CPU bracket with two black flat head screws Seat the CPU cooling module and bracket in the correct position and secure them with two M2x4 black flat head screws Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 31 4 Replacement Procedures Error Style not defined Error Style not defined 4 11 CPU Removing the CPU CAUTION When removing the CPU keep the following in mind The CPU can become very hot during operation Be sure to let it cool down before starting repair work Remove the CPU according to the following procedures and Figures 4 22 4 23 and 4 24 NOTE FOXCONN CPU socket will be 180 degrees to the right Unlock the CPU by rotating the cam on the CPU socket 120 degrees to t
72. DD Check 1 If either of the following messages appears go to Procedure 2 If the following messages do not appear perform Check 2 Insert system disk in drive Press any key when ready Non System disk disk error Replace and press any key Check 2 Check TSETUP to see if the Hard Disk option has been set to Not used If so choose another setting and restart the computer If the problem persists go to Procedure 2 Procedure 2 Partition Check Boot from the DOS system Perform the following checks Check 1 Type C and press the Enter key If you cannot change to drive C perform Check 2 If you can change to drive C perform Check 3 Check 2 Type FDISK and press the Enter key Choose Display partition information from the FDISK menu If drive C is listed perform Check 3 If drive C is not listed return to the FDISK menu and choose the option to Satellite 100 105 Maintenance Manual 2 11 2 Troubleshooting 2 5 2 5 inch HDD create a DOS partition on drive C Then restart the computer If the problem persists go to Procedure 3 Check 3 If drive C is listed as active in the FDISK menu perform Check 4 If drive C is not listed as active return to the FDISK menu and choose the option to set the active partition for drive C Then restart the computer If the problem persists perform Check 4 Check 4 Enter DIR C and press the Enter key If the following message is displayed go to Procedure
73. Diagnostic Read Write 188 Percent 1 100 Specify the coverage rate in percentage of the total disk Time Limit h Choose or Input the time hour of the defined range of the total disk to be tested Time Limit m Choose or Input the time minute of the defined range of the total disk to be tested SMART Test SMART stands for Self Monitoring Analysis and Reporting Technology SMART test will compare the attribute values with the threshold value in the HDD s controller to confirm whether there is any failure in the HDD 48 Satellite E100 Maintenance Manual 3 7 Storage 3 Diagnostic Programs Subtest 02 ODD The ODD test runs on IDE CDROM DVD ROM amp CD RW It will check the ODD driver s functionality and performance l Controller Test Check the CDROM controller s status Data Transfer Rate Check the data transfer rate of the ODD drive It will read data from the ODD disc and calculate the data transfer rate This test needs a data CD Data CD Butterfly Seek Check the seek function of the ODD drive It will perform a serial of seeking operations First locate the minimum LBA address then the maximum the sub minimum the sub maximum and meet at center point This test needs a data CD Data CD Random Seek Check the random seek function of ODD drive Random access will reflect the performance of the heads random movement and seek It tests for 1000 times Data CD Sequence Seek Check the seq
74. E100 E105 Maintenance Manual 4 17 LCD Module 4 Replacement Procedures 4 17 LCD Modules NOTE ICs are fragile Use extreme care not to apply pressure to the ICs along the edges of the LCD module NOTE Dispose of used LCD panels fluorescent FL tubes as required by local ordinances or regulations NOTE The LCD FL cable must be carefully peeled away before disconnecting it from the module Removing the 15 1 inch LCD module Remove the 15 1 inch LCD module according to the following procedures and Figures 4 30 4 31 4 32 1 Remove two M2 5x5 black flat head screws on the LCD top cover 2 Remove the LCD module 3 Turn the LCD upside down Be sure to place it on a cushioned surface such as a foam pad 4 Remove the tape and LCD FL cable connector Then disconnect the LCD FL cable Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 45 4 Replacement Procedures 4 17 LCD Module M2 5x5 black flat head screw Figure 4 30 Removing the 15 1 inch LCD module and screws Right LCD bracket Left LCD bracket LCD module M2x3 black flat head screw M2x3 black flat head screw Tah 2 5 5 black flat head screw Figure 4 31 Removing the 15 1 inch LCD module 4 46 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 17 LCD Module 4 Replacement Procedures LCD module lt gt Figure 4 32 Removing the 15 4 inch LCD cable Installing the 15 1 inch LCD Module NOTE LCD FL
75. Figures 4 15 4 16 1 Place the display panel in the correct position 2 Secure six M2 5x4 black flat head screws securing the LCD module to the button cover 3 Connect LCD FL cable in to CN12 Microphone cable connector in to CN7 and Camera cable connector in to CN10 on the system board 4 Setthe wireless antenna cable into the wireless LAN card 5 Secure the display assembly with two M2 5x6 black flat head screws in the order shown on the figure4 15 NOTE Route wireless LAN antenna in cable fillister and avoid be compressed by ODD drive Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 27 4 Replacement Procedures Error Style not defined FAN 4 9 FAN Removing the FAN Remove the FAN according to the following procedures and Figures 4 17 1 Disconnect the FAN cable from CN2 M2x5 white flat head screw Figure 4 17 Removing the FAN 2 Remove three M2x5 white flat head screws on the FAN 3 Remove the FAN Installing the FAN Install the FAN according to the following procedures and Figures 4 17 1 Seat the FAN in to correct position 2 Connect the FAN cable to CN2 3 Secure the FAN with three M2x5 white flat head screws on the FAN 4 28 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual Error Style not defined Error Style not defined 4 Replacement Procedures 4 10 CPU Cooling Module CAUTION When removing the cooling module keep the following in mind The co
76. Functionality Basic Functionality Repeat Count 1 I Repeat count 24 Satellite E100 Maintenance Manual 3 3 Options 3 Diagnostic Programs Repeat times of the test item e Interactive If the item is enabled during the test the test items that need user to response can run normally such as PS2 Mouse test If it is disabled those test items will report FAIL Whether the option here is enabled it only affects the current test item e Parameters For the test items with specific parameters this option will call the related configuration screens Otherwise the program will show the following dialogue window No Parameters Parameters for the specific test items Some test items Memory HDD e 2 have their individual parameters which can be configured in their parameters setting window 3 3 4 Load Batch Parameters Batch parameter is saved in the script file whose extension name is INI INI Below is the screen shot of Load Batch Parameters Satellite E100 Maintenance Manual 25 3 Diagnostic Programs 3 3 Options a Load config file Name cfg ini F RUDIO P INI In this window you can specify the INI files that you wanted to be edited or modified 3 3 5 Save Batch Parameters Here you can save the edited or modified content to the batch parameters files Save config file Hane cfg ini B RUDIO P INI 26 Satellite E100 M
77. ISA Bridge Error PCI ISA bridge errors always the same error replace the board 18 ESCD Error ESCD errors As above 53 ACPI Table Test Error Errors with the ACPI table test As above 34 01 Fan Slow Speed Test Fail The fan slow speed test fails Check the FAN connection 02 Fan Stop Test Fail The fan stop test fails As above 03 Fan Fast Speed Test Fail fan fast speed test fails As above 04 Check whether there is any 01 Text Attribute Error problems yin ine vices physical problem with the video 02 Text Page Selection Error As above As above 03 Text Color Error As above As above 04 Text Mode Error As above As above 1 Check whether there is any 1 Physical problems with the physical problem with the video video card card Yo Ga Moge Biror 2 Physical problems with the 12 Check whether there is any monitor physical problem with the monitor Check whether there is 06 Character Test Error physical problem with the video card 07 DAC Palette Address Test Error Check whether there is 08 Color Purity Test Error Physical NODE Ideo physical problem with the video card or the monitor card or the monitor Mode 15bits Direct 09 Color Test Error As above As above VESA Mode 16bits Direct 10 Color Test Error As above As above VESA Mode 24bits Direct 11 Color Test Error As above As above
78. K button after you set the proper parameters in the following window Satellite E100 Maintenance Manual 5 3 Diagnostic Programs 3 2 Quick Start Copyright 1998 2888 Inventec Tianjin Batch Run Parameters CPU Speed onparison xpected CPU Speed llouable Error RateCO EM Log File Name Custon log a Exit 218 Menu F Test Selected 3 Test Result System will automatically run and display the test result as follows Service Diagnostic Uer 1 88 CPU Test Build Date 2007 02 09 CPUSpeed Testing CPU Speed Test PASS Total Fail List Error Description Fails Found iLOOPBOUND C TIME 2888 82 14 15 33 COUNT 81 81 CPU 71C BRT 188 RDER SEQ Custom log 5 2008 02 14 15 28 HALT WAIT PAUSE i Esc Break Following is the comparison report of the two testing methods mentioned above 1 Configuration and Running As to the method used in Mouse test the user is required to select test items by pressing Space key and set the parameters artificially See 3 3 3 Item s Parameters Configuration Then press 8 to start the test User should configure each parameter in advance otherwise the default parameters would be used Using this method user is allowed to select more than one test item at one time 2 Running the current test item 6 Satellite E100 Maintenance Manual 3 2 Quick Start 3 2 3 3 Diagnostic Programs As to the method adopted in CPU Speed test user should h
79. ND or LOOPBOUND e g LOOPBOUND in the above screen Script File Name Script file name e g Custom INT in the above screen Current Time C TIME Current system time e g C TIME 2008 02 16 00 42 40 in the above screen Test Time Remaining LEFT In TIMEBOUND mode it would display the remaining test time at the same location as Current TIME C TIME in the above screen Current Loop Count In LOOPBOUND mode it will display the total LOOP number planning to execute and the current LOOP number have been finished e g COUNT 01 01 in the above screen CPU Temperature Detect the temperature in the current CPU e g 56C in the above screen Remaining Battery Capacity Remaining Battery Capacity detected in the current Battery e g BAT 46 Test Order Define the test sequence There is two sequence modes Sequential Test Mode and Random Test Mode The default mode is Sequential Test Mode it would displays ORDER SEQ as in the above screen LOG File Name Display the file name of the test log e g Custom Log in the above screen Start Test Time S TIME Display the test start time for the current test item or the test script e g S TIME 2008 02 16 00 42 28 in the above screen Break On Error Display HALT as shown in the above screen when Break On Error is enabled Wait On Error Display WAIT as shown the above screen when Wai
80. P 35 3 7 clie se tonna aki as 41 3 8 asa 45 3 9 Communication ennt 54 3 10 Peripheral lt 2 Gates eine uii etie dae eb aceite 55 3 11 Error Codes dnd descripEOfi veuve deep Ue 57 312 Quick SED centu o DIEN NI a 1 Chapter 4 Replacement Procedures 4 1 Generale Sua fp Cu qu gam du 4 1 Satellite E100 105 Maintenance Manual 4 2 4 3 4 4 4 5 4 6 4 7 Safety PCCAULION aun puna 4 2 netu 4 4 Disassembly Procedut s Eo Ege ce ERE etae Ue 4 5 Assembly Procedures eei ese Ege 4 5 and Equipments eere onte eee ae dy a eee pak a tdt 4 6 Screw Tightening Torque u te OR Iste seo Icon HN a 4 6 Colors f Screw uoo eoe e e e a usos 4 7 Symbols of Screws on the Computer Body 4 7 Symbol examples rote 4 7 Removing the Battery Pack Joe eats Aes eae beeen 4 8 Installing the Battery PacKk 4 9 Removing the Optional Card
81. Power Supply Procedure 2 Connection Check Power is supplied to the system board as illustrated below AC power cord AG adaptor System board AC adaptor cord Battery pack Follow the steps below to check whether each connector has been connected correctly Check 1 Check 2 Check 3 Make sure the AC adaptor and AC power cord have been firmly plugged into the DC IN socket and wall outlet respectively When they have been connected correctly perform Check 2 Connect a new AC adaptor and AC power cord e Ifthe DC IN LED does not go on go to Procedure 3 e Ifthe battery LED does not go on perform Check 3 Make sure the battery pack has been correctly installed in the computer If the battery LED does not go on while the battery pack has been installed correctly go to Procedure 3 Procedure 3 Replacement Check The system board power supply board or CPU may be faulty Disassemble the computer according to Chapter 4 and follow the steps below Check 1 Check 2 Check 3 Replace the power supply board with a new one If the battery pack is still not working properly perform Check 2 Replace the system board with a new one If the battery pack is still not working properly perform Check 3 Replace the CPU with a new one Satellite 100 105 Maintenance Manual 2 4 System Board 2 Troubleshooting 2 4 System Board To check if the system board is defective or malfunctioning follow the troubl
82. RD ExtC lock 1866 LCM 1667MHz Memory 2488 MHz NBridge On Chip Parallel 1 Yes Parallel 2 Not AMD Parallel 3 Not AMD SBridge 1 Prev Next Item PgUp PgDn Prev Next Page ESC Exit User can use function keys listed on the bottom of the screen to display the configuration of the component or exit the current program On the left column the components information is listed and user can use arrow keys or PgUp PgDn to view the list and highlight the chosen component On the right column the configuration information of the highlighted component is listed Press ESC to exit this program 3 2 11 View Logs User can enter one choice to view a log file in the screen as follows Select Log to vieu Quick Test Log Customization Test Log Keuboard Lauout Test Log Hot Keu Test Log udio Plau Test Log udio Record Test Log 3D Sensor Test Log Sustem Imformatiom Exit to Maim Menu Enter Your Choice 8 Satellite E100 Maintenance Manual 17 3 Diagnostic Programs 3 2 Quick Start 3 2 12 Exit to Free DOS Select this item to exit to Free DOS 3 2 13 The Diagnostics Screen Explanation Below is an example of running a test item It includes the following parts Diagnostics Windows Test Status Area Progress Bar Error List Test Item s Title Status Bar and Message Box Service Diagnostic Uer 1 88 Memory Tester Build Date 2887 82 89 Bit Stuck High Base Memoru Test PRSS Extended Memory Test
83. S 1 MA DDRA DGND DGND MA DATA 10 MA DATA 14 MA DATA 11 MA DATA 15 DGND DGND DGND DGND MA DATA 16 MA DATA 20 e s gt 1 3 5 7 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 3 Satellite E100 E105 Maintenance Manual C 13 Appendices Apx C Pin Assignments 5 ue ww fef ww T s wow gt m __ mm o ww 3 pe wo ww s ww T m m uo wo s ww ww o m x m o T s m we vow me o s s me o s wm o mana o s o s o gt mam __ o wan J o Sr E cann MUN Jj P 97 5 4 Lx pue sans o Lu wes paw wo Lu wee pu cw o Lm s olm s Lum we wem C 14 Satellite E100 E105 Maintenance Manual Appendices Apx C Pin Assignments CS1 V1 8 1 DGND MA DATA 32 13 V1 8 MA_CS3 DGND MA_DATA 36 MA_DATA 33 MA_DATA 37 DGND DGND MA_DQS 4 MA_DM 4 MA_DQS 4 DGND DGND MA_DATA 38 MA_DATA 34 MA_DATA 39 MA_DATA 35 DGND DGND MA_DATA 44 MA_DATA 40 MA_DATA 45 MA_DATA 41
84. Toshiba Personal Computer Satellite E100 Satellite E105 PSE10x Maintenance Manual TOSHIBA CORPORATION S No Satellite E100 105 Maintenance Manual Copyright 2008 by Toshiba Corporation All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed with respect to the use of the information contained herein Toshiba Satellite E100 105 Maintenance Manual First edition September 2008 Disclaimer The information presented in this manual has been reviewed and validated for accuracy The included set of instructions and descriptions are accurate for the Toshiba Satellite E100 105 at the time of this manual s production However succeeding computers and manuals are subject to change without notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks Intel and Pentium are registered trademarks of Intel Corporation IBM IBM PC XT PC AT PS 2 and OS 2 are registered trademarks of IBM Corporation Windows Vista home edition are registered trademarks of Microsoft Corporation Sound Blaster and Pro are trademarks of Creative Technology Ltd UNIX is a registered trademark of X Open Company Ltd NetWare are registered trademarks of Novell Inc other properties are trademarks or registered
85. aa 2 18 Procedure 2 JTestProsranr C Bee Euismod eR 2 18 Procedure 3 Connector Check and Replacement 2 18 2 9 o ee a Ces ee EM UE cR 2 20 Procedure 1 Test Program Tas ass 2 20 Procedure 2 Connector Check and Replacement Check 2 20 2 10 Langer Prnt ODptUonal secondes tap SU GIU aq ea 2 21 Procedure 1 Test Program Check iei iet eter eH eR kawasan 2 2 Procedure 2 Connector C Bec Ka an 2 2 2 11 Audi CS TENE 2 22 Procedure 1 Test Program Check 2 22 Procedure 2 Connector Check and Replacement Check 2 22 2 12 TREE 1394 M X 2 23 Procedure 1 Test Programi 2 23 Procedure 2 Connector C Beck 2 23 2 13 Cooling teet ot uo nes tales roe dave 2 24 Procedure 1 este roo tam Bee E sic asua tota a sis 2 24 Procedure 2 Connector Check and Replacement Check 2 24 Chapter 3 Diagnostic Programs 3 1 General u h aos pers Ae et octies addc At Ai aaa 1 3 2 QUICK 3 3 2 1 OQ ick aine 3 3 2 2 Customization Test ui ie e Mee it i Ltd aves 3
86. acement Procedures 4 14 USB board DC IN FM card and CRT cable Removing the USB board DC IN FM card and CRT cable Remove the USB board DC IN FM card and CRT cable according to the following procedures and Figures 4 27 Release one M2x4 black flat head screw securing the USB cable Remove USB cable Release two M2 8x4 5 black flat head screws securing the CRT cable Remove CRT cable Remove DC IN cable from the base enclosure Qu 2220 e 49 Disconnect the FM card cable form CN2002 and follow the arrow of direction and push out the FM card horizontal M2 8x4 5 black flat head screw M2x4 black flat head screw CRT cable X DC IN cable f Susp cable ENS FM card antenna cable x _ SO CN2002 FM module bracket Figure 4 27 Removing the USB board DC IN FM card and CRT cable Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 39 4 Replacement Procedures 4 14 USB board DC IN FM card and RGB cable Installing the USB board DC IN FM card and CRT cable Install the USB board DC IN FM card and CRT cable according to the following procedures and Figure 4 27 Note Be careful of the kill switch button for the USB board It can be damaged when installing the USB board Make sure it is in the correct position 1 Connect the FM card cable in to CN2002 and seat the FM card in the correct position 2 Seatthe DC IN cable in to the base enclosure 3 Seat the CRT cable in the correct
87. acro for mainstream ID support HDMI Out Port A HDMI monitor can be connected to the HDMI out port on the computer The computer has HDMI out port and support BTO FM Tuner Port Exclusive with IEEE1394 4 Satellite E100 E105 Maintenance Manual 1 1 Features 1 Hardware Overview The FM Tuner Port lets you connect an external FM Antenna ROBSON Mini Card Robson is Intel s platform non volatile memory NVM disk cache accelerator which delivers a fast cold boot as well resume from hibernate while saving power It also accelerates application loading and run time thru intelligent file caching Bluetooth Bluetooth wireless technology eliminates the need for cables between electronic device such as desktop computers printers and mobile phones 3D sensor Using an acceleration sensor built into the computer Toshiba HDD Protection detects vibration shocks and similar signs of movement of the computer and automatically moves the Hard Disk Drive head to safe position to reduce the risk of damage that could be caused by head to disk contact Satellite E100 E105 Maintenance Manual 5 1 Hardware Overview 1 1 Features Figures 1 1 1 2 1 3 and 1 4 show the computer and its system unit configuration respectively Specifi cation RN RR Ver 0 3 Date 2008 06 12 Issue update Dummy card information TOSHBA APPROVE TOC APPROVE PROJECT MANAGER
88. aintenance Manual 3 3 Options 3 Diagnostic Programs 3 3 6 LOG Parameters Setting You can access the Log Parameters screen through Service DiagnosticsVOptions Generate Report Edit Log File Params Report Destination FILE 0 ItcDiag log OK Report Destination If selecting NONE no log file will be generated if selecting FILE a log file with the name specified in Log File Name will be generated Log Options Y Log Errors If selecting this parameter errors will be recorded when the test fails Y Log Test Activities If selecting this parameter the subtest results will be recorded Y Log Test Start Time If selecting this parameter the start time of the test will be recorded Y Log Test End Time If selecting this parameter the end time of the test will be recorded Y Log Errors Only If selecting this parameter errors will be recorded only when the test fails Y Log Errors Only with Time Satellite E100 Maintenance Manual 27 3 Diagnostic Programs 3 3 Options If selecting this parameter errors and time will be recorded only when the test fails Y Append to Old Log File If selecting this parameter the new log will be added to the old one Y Log Device Info on Fail If selecting this parameter details of the failed test will be recorded Log file Name Specify the Log file name You can input the detail path of the file System will show the detail path of the
89. al 15 1 Hardware Overview 1 5 Power Supply 1 5 Power Supply The power supply unit provides many different voltages for the system board and performs the following functions 1 Power input monitor Checks whether the DC power supply AC adapter is connected to the computer Checks whether the battery pack is connected to the computer Monitors the DC power supply input voltage AC Adapter output voltage Power supply s internal control Turns on and off the battery pack charging power supply Issues a charging current instruction to the PWM control IC of the battery pack charging power supply Controls the supply of DC power supply input AC Adapter output to the power supply unit Controls the supply of power to the system block load logic circuit side Controls forced shutdown if the power supply malfunctions Logic circuit control Instructs the gate array to enable disable tuning the power on Controls power on off operation Status display Turns on the Power LED in white or Orange or Orange blink Battery indicator in white or Orange or Orange blink External interface Performs communication through the I2C bus via the internal EC KBC Transfers the power supply operation mode Output monitor Monitors the voltage output to the system block load logic circuit side Monitors the voltage over voltage input output current of the battery pack Monitors the internal temperature of the battery pack Moni
90. an and that the fan is free of foreign matter Cooling module System board GPU If the connector is disconnected connect it firmly to the system board and return to Procedure 1 If the tape is stuck to any part of the fan stick it back to the specified point If a foreign matter is found in the fan remove it and then return to Procedure 1 If there is still an error perform Check 2 Check 2 The cooling module may be faulty Replace it with a new one following the steps in Chapter 4 If the cooling module is still not functioning properly perform Check 3 Check 3 The memory may be defective Replace the memory module with a new one following the steps described in Chapter 4 If the problem persists perform Check 4 Check 4 The CPU may be faulty Disassemble the computer following the steps described in Chapter 4 and replace the CPU with a new one 2 24 Satellite 100 105 Maintenance Manual 2 13Cooling Module 2 Troubleshooting Satellite 100 105 Maintenance Manual 2 25 Chapter 3 Diagnostic Programs 3 Diagnostic Programs Chapter 3 Contents 3 1 3 2 3 3 3 4 3 5 3 6 ii General D 1 QUICK Starts it it net Cet Desi ato 3 3 2 1 Test D 3 3 22 Customization Test 3 3 2 3 K yboard Layout test 7 3 2 4 Hotkey
91. ance Manual 29 3 Diagnostic Programs 3 3 Options Scroll a page backward or forward on the screen Esc Exit the Log viewer Display the Help information about the Log viewer operations and the functional keys e Ctrl Home Go to the start of the log file Ctrl End Go to the end of the log file Prompt the search dialogue for the user to input the string to be looked for and specify the searching method Find the next corresponding strings given 3 3 10 LOG File Sample Log file is a test result file which records the following information Test module name Test item name Start End time and the test result including PASS FAIL SKIP and ABORT When a failure is found both the error code and the error information were recorded In the Log file we use Test Items as the test item name which could not be modified in the whole time And we use the Internal Name as name in the program s UI which corresponds to the test item name and could be modified according to the user s favorite The following section is a sample of log file DIAG REPORT lt Module Name gt Service Diagnostic Ver 1 00 Memory Tester Build Date 2006 01 10 Walk High Begin Time Wed Jul 05 10 45 36 2006 30 Satellite E100 Maintenance Manual 3 3 Options 3 Diagnostic Programs Base Memory Test PASS Extended Memory Test PASS End Time Wed Jul 05 10 47 51 2006 Module Name Service Diagnostic Ver 1 00 Mou
92. anual21 3 Diagnostic Programs 3 3 Options Configure batch parameters and all the test item s parameters Load Batch Parameters Upload all the test items and the parameters to the ini file Save Batch Parameters Save all the parameters and the test items that are configured in the editor to a specified file Log Parameters Configure LOG parameters e Specify LOG Viewer Specify the viewer for the LOG file Display Error Log File Load the LOG file viewer specified in the Specify Log Viewer to view the LOG file DOS Shell Enter the DOS Shell and execute the DOS programs You can also exit to the Service Diagnostics Editor by the command of EXIT e Exit to DOS Exit the Service Diagnostics Editor and back to DOS 3 3 2 Batch Parameters Configuration The batch parameters configuration screen can be accessed through Service Diagnostics OPTIONS EDIT BATCH PARAMETERS gt BATCH PARAMETERS 22 Satellite E100 Maintenance Manual 3 3 Options 3 Diagnostic Programs Lal Edit Batch Parans Test Order Sequence e Test Order Specify the order of the test items Choose Sequence to adopt the sequential mode choose Random to run the test items in random sequence Test Options Choose one of the following options On Error Wait for further confirmation while an error occurs Y Break On Error Stop the test when a test item fails Pause Enable Pause at the end
93. atellite E160 Version A 1 1 Serial Number 881346830 UUID 2 E4CD6108612211DD BEBBB1E3354BC1C DEM Part Number PSE18U RRRR1 DEM SH Number 53969600990 Press keu to exit User can press any key to exit the program DMI Write In addition to reading the DMI information DMI Write also permits attributes editing and updating Manufacture Product Name Version Serial Number and OEM Part Number etc The following screen will be displayed In this screen there are two lines which attribute could be edited and updated The 1 line the font in yellow with blue background shows the attribute s value that is read from the current system and the 2 line the font in red with turquoise background shows the same value as that in the 1 line before user s editing User can modify the attribute s value in the 2 line and press Enter to confirm the current edition and continue editing the next attribute Satellite E100 Maintenance Manual 9 3 Diagnostic Programs 3 2 Quick Start During the editing user could press F2 to confirm the DMI attribute update or press F4 to ignore the modification Press ESC to exit the program of DMI Write confirmation screen is as below DMI Information Modify Version 1 00 Manufacture TOSHIBA Product Version 5 Satellite E188 PSE18U RRRR1 Serial Number 881346830 UUID E4CD6108612211DD BE001E3354BC1C OEM Part Number
94. boxes Then start removal and replacement Tum Keyboard Cover and 4 4 4 8 Keyboard Optional Memory UWB module Display assembly 4 5 Top cover 4 15 Display Mask 4 6 4 7 4 11 4 10 HDD Odd Bay Module CPU CPU cooling Module 4 16 4 9 4 12 4 13 FL inverter board Speakers and 4 14 4 18 USB board DC IN CCD board 4 19 4 17 FM card ana MIC Power Board Bluetooth card LCD module CRT cable How to use the chart two examples Mi nome 14 11 eyooard vover an e For removing the System Board Keyboard Optional Memory UWB module Display assembly First remove the top cover with the display assembly Then remove the 45 HDD selectable module Dipl Mask and Finger Print Board Bluetooth card keyboard and T T m wireless LAN card all of which are CPU shown above the top cover with the Module 4 16 display assembly 1 413 FL inverter board en e For removing the LCD Module 2 First remove the display mask 4 14 4 19 417 FL inverter board both of which are 1 N he _ cand and ringer rrint shown above the LCD module CRT cable i LCD module Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 1 4 Replacement Procedures 4 1 General Safety Precautions Before you begin to disassembly read the following safety precautions carefully Be sure to follow them while you are wor
95. creen Satellite E100 Maintenance Manual 57 3 Diagnostic Programs 3 8 Video Is this display OK Y N 58 Satellite E100 Maintenance Manual 3 8 Video 3 Diagnostic Programs 3 9 Communication COMM Subtest 01 LAN Card This test item is to check whether the module can detect the existence of the network card and display its related information 1 Device ID Detection Detect the device ID of the network card 2 Vendor ID Detection Detect the vendor ID of the network card 3 MAC Address Detection Detect the MAC address of the network card Satellite E100 Maintenance Manual 59 3 Diagnostic Programs 3 10 Peripheral 3 10 Peripheral Subtest 01 Keyboard This test item is to check whether the keyboard works normally 1 Keyboard Data Line Test Check whether the keyboard data line works normally 2 Keyboard Clock Line Test Check whether the keyboard clock line works normally Subtest 02 _ Mouse Test Check whether the point devices work normally 1 Touch Pad Before test Touch Pad s function user should set a timeout time at below screen At the below screen of Touch Pad test user can press the left button right button and move the mouse to verify its functions for times and the test will end either by user break or test time is out 60 Satellite E100 Maintenance Manual 3 10 Peripheral 3 Diagnostic Programs Life Time 4 TouchPad Test Press left and right button and move the cursor to
96. ctor Pin Assignments 4 Signal Name 1 0 Signal Name 1 0 C 4 Satellite E100 E105 Maintenance Manual Appendices 910 E o eed qo oon poo C 6 CN6 AC In Cable Connector 4 Table C 6 AC In Cable Connector Pin Assignments 4 Apx C Pin Assignments TVADPTR C 7 Table C 7 CN7 REN EN pu Internal MIC Connector 2 Pin Internal MIC Connector Pin Assignments 2 Pin C 8 Keyboard Connector 34 Pin Table C 8 Keyboard Connector Pin Assignments 34 Pin Signal Name NUM LED 3 CAPS 3 SCAN IN 1 SCAN IN 5 SCAN IN 4 SCAN IN 2 Satellite E100 E105 Maintenance Manual uo n ID o0 o M MEC nr 8 F ERE EN Signal SCROLL LED 3 SCAN 0 o ge REC E 5 Appendices Apx C Pin Assignments Eum xw jJ s cx s j wes J C 9 CN9 Power Board Connector 4 Pin Table C 9 Power Board Connector Pin Assignments 4 Pin Pi 3 2 emi o wewws papel 95 C 10 CN10 Camera Cable Connector 5 Pin Table 10 Camera Cable Connector Pin Assignments 5 i 2 wem vo o
97. disk to be tested Test test mode from the following options 1 Read amp Write Write data on the disk then read it out and compare the two value 2 Read Verify Read data only 3 Unprotected Write Write data on the disk without backup original data Option Select sequential test or random test 2 Sequential Random Seek The test item is to check the correctness of the HDD s sector s seeking function This test item involves the following parameters IDE HDD Seek 268435454 IDE HDD Test Range is same as the description of the upper item LBA Start LBA End specify start and finish byte in LBA Large Block Address Option Select sequential test or random test Satellite E100 Maintenance Manual47 3 Diagnostic Programs 3 3 7 Storage Percent Specify the coverage rate in percentage of the total disk Time Limit h Choose or Input the time hour of the defined range of the total disk to be tested Time Limit m Choose or Input the time minute of the defined range of the total disk to be tested Performance Check the HDD s seeking speed and transfer the data rate Controller Check Check the HDD controller s status including HDD interrupt and unexpected interrupt Diagnostic Read Write This test item is a quick test to verify whether the HDD could be correctly accessed and the user could specify the percentage in the below dialog IDE
98. ecurely installed Remove the System Board according to the following procedures and Figure 4 26 1 Release four M2 5x4 white flat head screws on the system board Release three M2 5x4 white hexagonal screws on the system board Release two M2x4 black flat head screws securing the Mini card Disconnect FM card cable from CN17 Disconnect DC IN cable from CN6 gu 140 cr ox Remove the system board 2 5x4 white hexagonal bolt M2x4 black flat haed screw M2 5x4 white hexagonal bolt FM card flat cable M2x4 black flat head screw CN2003 Figure 4 26 Removing the system board Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 37 4 Replacement Procedures 4 13 System board Installing the System Board Install the System Board according to the following procedures and figure 4 26 NOTE Be careful of the eject button for the PC card It can be damaged when installing the system board Make sure it is pushed in 1 Seatthe system board in the correct position 2 Secure the system board with four M2 5x4 white flat head screws on the button cover 3 Secure three M2 5x4 white hexagonal screws on the system board 4 Secure two M2x4 black flat head screws securing the Mini card 5 Connect FM card cable in to CN17 6 Connect DC IN cable in to 4 38 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 14 USB board DC IN RGB cable 4 Repl
99. edure 2Conn ctor Check 2 21 2 11 Psi 2 22 Procedure 1 Test Program Check 2 22 Procedure 2 Connector Check and Replacement Check 2 22 2 12 IEEE 1394 TOSD A 2 23 Procedure Program Check 2 23 Procedure 2Conn cter Check 2 23 2 13 Cooling Modules rS 2 24 Procedure T died 2 24 Procedure 2Connector Check Replacement 2 24 Satellite 100 105 Maintenance Manual 2 2 Troubleshooting Figures Figure 2 1 Basic 2 3 Tables Table 2 1 HDD error code and 000000000000 2 13 2 iv Satellite 100 105 Maintenance Manual 2 1 Outline 2 Troubleshooting 2 1 Outline This chapter describes the fault diagnosis procedures for field replaceable units FRUs in the computer FRUs covered here are as follows 1 System board 2 HDD 3 Keyboard 4 Display 5 ODD drive 6 LAN 7 Finger Print 8 Speaker 9 IEEE 1394 10 Cooling module See Chapter 4 for the procedures to replace FRUs and Chapter 3 for the procedures to use test programs The following tools are required to per
100. ees 2 Press down on the memory module so that it is secured with both memory lock latches After the computer is turned on check the hardware configuration in the Hardware Setup or TSETUP program to make sure that the installed memory module has been recognized by the system If it has not been recognized yet check the connections 4 16 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual Error Style not defined Error Style not defined 4 Replacement Procedures 4 4 UWB Module Removing the UWB Module Remove the UWB Module according to the following procedures and Figures 4 8 after checking that the computer is turned off in boot mode 1 Remove the two M2x4 black flat head screws securing the UWB module 2 Remove the UWB module M2x4 0 black flat head screw Figure 4 8 Removing the UWB module Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 17 4 Replacement Procedures Error Style not defined Error Style not defined Installing the UWB Module Install the UWB module according to the following procedures and Figures 4 8 after checking that the computer is turned off in boot mode 1 Insert the UWB module in to the connector 2 Secure the UWB module with two M2x4 black flat head screws 4 18 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual Error Style not defined Error Style not defined 4 Replacement Procedures 4 5 Cover Removing the Top Cover Remo
101. ellite E100 E105 Maintenance Manual Appendices Apx C Pin Assignments Appendix C Pin Assignments System Board C 1 CN1 Battery Pack Connector 9 Pin Table C 1 Battery Pack Connector Pin Assignments 9 Pin Lai mm NN EAT DES EUNT NN 2 2 FAN Connector 3 Pin Table C 2 Connector Pin Assignments 3 Pin Signal Name 1 0 N 814474 1 CN3 MB to CRT Board Connector 14 Pin Table C 3 to CRT Board Connector Pin Assignments 14 Pin Signal Name Satellite E100 E105 Maintenance Manual C 3 Appendices Apx C Pin Assignments 4 4 Robson Card Module Connector 52 Pin Table C 4 Robson Card Module Connector Pin Assignments 52 1 wee uw 9s 3 wm __ p 399 L3 s 7 eos Rosson 1 _ 3 ww wma o x uem o usur Las pae exse wo m s o 2 scene wwe we m ss 5 rorcmesomo 2 39 we o 0 vera 3r ROBSON o s CO uo 3 weecnesomor o 3 3 91 17 1 L3 39 3 wen 1 3 ws s Los ces pues u s 5 5 Keyboard LED Cable Connector 4 Table C 5 Keyboard LED Cable Conne
102. emory module with a new one following the steps described in Chapter 4 If the problem persists perform Check 3 Check 3 The CPU may be faulty Disassemble the computer following the steps described in Chapter 4 and replace the CPU with a new one Satellite 100 105 Maintenance Manual 2 23 2 Troubleshooting 2 13Cooling Module 2 13 Cooling Module To check if the computer s cooling module is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Test Program Check Procedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check Execute the Fan On off test program available as part of the maintenance test program This test program checks the cooling module Insert the diagnostics bootable CD in the computer s CD turn on the computer and run the test See Chapter 3 for information on how to perform the test If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check The cooling module is connected to the system board If the cooling module malfunctions there may be a bad connection between the cooling module and the system board or either might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the cooling module has been firmly connected to the connector on the system board Also make sure that the tape is not stuck to any part of the f
103. en handling it Satellite E100 E105 Maintenance Manual A 1 Appendices Apx A Handling the LCD Module 3 If the panel s surface gets dirty wipe it with cotton or a soft cloth If it is still dirty try breathing on the surface to create a light condensate and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel Also never scratch the surface 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 Satellite E100 E105 Maintenance Manual Handling the LCD Module Appendices 5 Glass is used in the panel so be careful not to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module Satellite E100 E105 Maintenance Manual A 3 Appendices Apx A Handling the LCD Module 7 Do not expose the module to direct sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage A 4 Satellite E100 E105 Maintenance Manual
104. epeatedly to isolate the problem Check the log utilities function to confirm which diagnostic test detected the error then perform the appropriate troubleshooting procedures as follows l 10 If an error is detected by the System test Memory test Async test Printer test Sound test or Real Timer test follow the system board troubleshooting procedures in Section 2 4 If an error is detected by the Hard Disk test follow the HDD troubleshooting procedures in Section 2 5 If an error is detected by the Keyboard test follow the keyboard troubleshooting procedures in Section 2 6 If an error is detected by the Display test follow the display troubleshooting procedures in Section 2 7 If an error is detected by the ODD test follow the ODD troubleshooting procedures in Section 2 8 If an error is detected by the LAN test follow the LAN troubleshooting procedures in section 2 9 If an error is detected by the Finger Print test follow the Finger Print troubleshooting procedures in section 2 10 If an error is detected by the Speaker test follow the Speaker troubleshooting procedures in section 2 11 If an error is detected by the IEEE 1394 test follow the IEEE 1394 troubleshooting procedures in section 2 12 If an error is detected by the Fan On Off test follow the cooling module troubleshooting procedures in Section 2 13 Satellite 100 105 Maintenance Manual 2 5 2 Troubleshooting 2 3 Power Supply 2 3 Power Supply
105. eshooting procedures below as instructed Procedure 1 Message Check Procedure 2 Test Program Check Procedure 3 Replacement Check Procedure 1 Message Check When the power is turned on the system performs the self diagnostic Power On Self Test POST embedded in the BIOS ROM The POST tests and initializes each IC on the system board If an error message appears on the display perform Check 1 If there is no error message go to Procedure 2 If FREE DOS or Windows Vista Home Edition is loaded normally go to Procedure 3 Check 1 If the following error message is displayed on the screen press the F1 key as prompted These errors occur when the system configuration preserved in the RTC memory generally called CMOS memory does not match the actual configuration or when the data is lost If you press the F1 key as prompted by the message the TSETUP screen appears to set the system configuration If the error message appears frequently when the power is turned on replace the RTC battery If any other error message is displayed perform Check 2 Bad RTC battery Check system Then press F1 key Check 2 If the following error message is displayed on the screen press any key as prompted by the message The error message appears when either data stored in RAM to be resumed is lost because the battery has been exhausted or the system board is faulty Resume failure and press any key to continue Satellite 10
106. est Error Cache is different from the Test this unit on multiple that has been written in the same machines address 12 Data Bus Error Interference between different data channels 14 Speed Error na during the transfer speed 03 Repeat multiple times Whether 01 Test Error there is always same error data normally replace the board The difference between the actual precision of the interval 04 Interval Timer Error timer and its theory value is As above of the permitted range The timer counts imprecisely 05 periodic Faster Error above standard 06 Periodic Slower Error above standard 07 Update ended Interrupt R W errors with the RTC cores Error refreshing interrupt controller The PC speaker s sound source 08 Alarm Error above produce corresponding timing signal 13 PCI Bus Error No PCI Check the board 14 PCI Bus Scan Error PCI test fails As above 15 Device Access Error PCI access fails As above 16 PCI Config Verification Wrong PCI configuration Check PCI configuration on main Error board or PCI Device 64 Satellite E100 Maintenance Manual 3 11Error Codes and Description 3 Diagnostic Programs configuration Repeat multiple times If there is 17 PCI to
107. for JAPAN keyboard only X X X X X X X 90 ON ts pao D 4 Satellite E100 E105 Maintenance Manual Apx D Keyboard Scan Character Codes Appendices Table D 2 Scan Codes with left Shift key 55 AA AA AA AA AA AA AA AA AA AA AA AA AA Note The table above shows scan codes with the left Shift key In combination with the right Shift key scan codes are changed as listed below With left Shift With right Shift Set 1 EO B6 E0 2A EO 36 Set 2 EO FO 12 FO 59 0 12 0 59 Satellite E100 E105 Maintenance Manual D 5 Appendices Apx D Keyboard Scan Character Codes Table D 3 Scan Codes in Numlock mode Code set 1 Code set 2 z z zz z z z z z z Table D 4 Scan Codes with key wwe _ EO 9C EO FO 5A CTRL LALT ARROW NUMERIC Scrl D 6 Satellite E100 E105 Maintenance Manual Apx D Keyboard Scan Character Codes Appendices Table D 5 Scan Codes in overlay mode Code set 1 Code set 2 Table D 6 No 124 key scan code Code set 1 Code set 2 EO S37 E0 B7 EO 7C E0 FO Satellite E100 E105 Maintenance Manual D 7 Appendices Apx D Keyboard Scan Character Codes Table D 7 No 126 key scan code Key Code set 1 Code set 2 top Pause E1 1D 45 9D C5 14 77 FO 14 FO 77 Ctrl 46 EO C6 7E EO FO 7E This key generates only make codes D 8 Satellite E100 E105 Maintenance Manua
108. form the diagnostic procedures Diagnostics maintenance test program disk Phillips screwdrivers 2 mm 2 5 mm Cleaning disk kit for ODD drive cleaning Bootable CD Multimeter External monitor Headphone Microphone A BEX TEST DVD 10 Music CD 11 DVD TSD 1 TOSHIBA EMI DVD Test Media 93 pare Satellite 100 105 Maintenance Manual 2 1 2 Troubleshooting 2 2 Basic Flowchart 2 2 Basic Flowchart The basic flowchart in Figure 2 1 serves as a guide for identifying a possibly faulty FRU Before going through the diagnostic flowchart steps verify the following Ask the user if a password has been registered and if so ask him or her to enter the password If the user has forgotten the system password use a jump wire to make a short circuit on M B B500 location then turn the computer power on When booted the computer overrides password protection and automatically erases the current password Make sure the Windows Vista Home Edition has been installed on the HDD Any other operating system can cause the computer to malfunction Make sure any piece of optional equipment has been installed 2 2 Satellite 100 105 Maintenance Manual 2 2 Basic Flowchart 2 Troubleshooting Connect the AC Adapter DC IN LED 22 Yes BATTERY LED on Yes Follow the power supply diagnostic procedure in Section 2 3 Follow the power supply diagnosti proced
109. functioning properly perform Check 4 Check 4 The system board may be faulty Replace it with new one following the instructions in Chapter 4 If the ODD drive is still not functioning properly perform Check 5 Check 5 The memory may be defective Replace the memory module with a new one following the steps described in Chapter 4 Satellite 100 105 Maintenance Manual 2 19 2 Troubleshooting 2 9 LAN 2 9 LAN To check if the computer s LAN is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Test Program Check Procedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check Execute the LAN check program available as part of the maintenance test program This program will check the LAN Insert the Bootable CD into the CD Turn on the computer and run the check program See Chapter 3 for information on how to perform the check If any abnormal is detected by the check go to Procedure 2 Procedure 2 Connector Check and Replacement Check The LAN connector 5 is mounted on the system board If the LAN malfunctions the system board or CPU might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 The system board may be faulty Replace it with a new one following the instructions in Chapter 4 If the LAN is still not functioning properly perform Check 2 Check 2 The memory may be defective
110. g the FL inverter 4 43 Removing the 15 1 inch LCD module and screws 4 46 Removing the 15 1 inch LCD module eene 4 46 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 Replacement Procedures Figure 4 32 Removing the 15 1 inch 4 47 Figure 4 33 Removing CCD board and 4 48 Figure 4 34 Removing Power board Bluetooth card Button board and Finger print board 4 51 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 vii Error Style not defined General 4 Replacement Procedures 4 1 General This chapter explains how to disassemble the computer and replace Field Replaceable Units FRUs Some replacement procedures may not require you to remove all the surrounding FRUs to replace only one FRU The chart below shows FRUs in the order in which they should be removed in a top down manner irrespective of their physical locations The FRUs shown in the top area of the chart should normally be removed before removing the FRUs shown in the bottom area To replace the FRUS first identify the suspect FRU for the system failure Next according to this chart determine the FRUs that need to be removed before removing the suspect FRU After you determine those FRUS go to the appropriate sections according to the section numbers shown in the
111. he left with a flat blade screwdriver in the order shown in the figure below 2 Remove the CPU Figure4 22 Removing the CPU 4 34 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 411 CPU 4 Replacement Procedures Installing the CPU Install the CPU according to the following procedures and Figures 4 22 4 23 4 24 1 Check that the triangle on the cam is in the unlock position 2 Attach the CPU to the correct position in the CPU socket Align the CPU with the CPU socket by using the triangle as a guide 3 Secure the CPU by rotating the cam 120 degrees to the right with a flat blade screwdriver 4 NOTE FOXCONN CPU socket will be 180 degrees to the left 0900000000000000000 000000000000000000 00000000000000000000 00000000000000000000 000000 000000 000000 000000 000000 000000 000000 000000 000000 00000000000000000000 00000000000000000000 0000000000000000 0000 O000000000000000 0000 00000000000000000000 Figure 4 23 Installing the CPU CAUTION Seat the CPU by aligning the triangle with the shaded area Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 33 4 Replacement Procedures Error Style not defined Error Style not defined Figure 4 24 Securing the CPU 4 34 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 12 Speakers Wireless LAN 4 Replacement Procedures 4 12 Spea
112. his test item is to check whether the text attribute of normal hi intensity inverse and blinking in text mode could be correctly displayed on the screen 50 Satellite E100 Maintenance Manual 3 8 Video It would display the below texts of the different attributes in the screen Suc Fer Users need to check whether all texts displayed correctly in the above six attributes and key in the answer or N to the prompts Is this display OK 3 Diagnostic Programs Text in normal attribute Text in blinking normal attribute Text in inverse attribute Text in blinking inverse attribute Text in hi intensity attribute Text in blinking hi intensity attribute Y N lt Enter Y gt Below is the test screen of Text Attribute Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Tes Attribute Test e es 2 Attribute Attribut Atty 54 Attribt Test Attribute Te Attribute Test Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test bute Te Is this display OK CY N lt Enter gt 1
113. ighlight the test item and press Enter to start testing And the user has to setup the parameters every time before running the test Using this method only one test item would be tested at one time Keyboard Layout test The test purpose 18 to check whether 30 kinds of keyboards run well during the test procedure When users choose the item the names of these countries will be displayed on the screen for user choice User press any index of token in ASCII and the program will test the kind of keymap of the country Keuboard Lauout Test United States United Kingdon Japanese Korean Traditional Chinese Thai US International Herbreu Danish Suiss Suitzer land Arabic Czech Russian Portuguese 5 locakian The test screen would be shown as below Italian French German Greek Hungarian Spanish TurKish Turkish F Suedish Belgian Yugos lavian Norwegian Scandinavian Canadian Multinational Canadian Bilingual Satellite E100 Maintenance Manual7 3 Diagnostic Programs 3 2 Quick Start LEFT TIME 87 scancode 255 Press Fn Enter to test Fn Please press the key by one and D to skip this test It requires user to press the key and check whether the key in the screen changes color or not User can terminate test by typing END When testing the Fn key it must press the Enter key at the same time When the
114. ini Log File Name Custom log Alt X Exit Test Selected Press Enter to Test Select Test Mouse or press F8 to run the test The prompt information would be displayed in the screen as below This test item needs user to verify whether the mouse works normally Life Time 4 TouchPad Test Press left and right button and move the cursor to test Press ESC to abort the test The test result will be displayed in the following screen 4 Satellite E100 Maintenance Manual 3 2 Quick Start 3 Diagnostic Programs Bervice Diagnostic Uer 1 88 Mouse Test Build Date 2887 82 89 TouchPad Test TouchPad Test Total Fail List Error Description Fails Found B OOPBOUND TIME 2668 69 61 17 38 15 COUNT 81 81 CPU 55C BAT 92 RDER SEQ Custom log TIME 2668 89 61 17 38 84 HALT WAIT PAUSE Esc Break Here is another method to run the test Highlight a test item by using arrow keys then press Enter to start If there are parameters provided user should set parameters in the parameter dialog window CPU Speed Test Step by Step 1 Select test item Select System CPU CPU Speed then press the Enter key Inventec Tianjin Ltd Coprocessor gt Ves CPU Infornation Yes CPU Protected Mode Ves nable Ves nitor Ves nitor Ves Test Hode Loopbound Test Sequence Cfg File Name cfg ini Log File Name Custom log 2 Parameters Setting Choose the O
115. insert a new or recharged battery pack into place Check that the battery release latch slides in and stops with a click 2 Slide in the battery lock Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 9 4 Replacement Procedures 4 1 General Removing the Optional PC Card Remove the optional PC card according to the following procedures and Figure 4 3 after checking that the computer is turned off in boot mode CAUTION Install or remove the PC card correctly according the manuals for the PC card and the operating system you are using 1 Push the eject button for the PC card to be removed until it stops then release the button 2 When the eject button pops out slightly push it again 3 When the PC card pops out grasp it and pull it out NS PC card B ANN Figure 4 3 Removing the PC card 4 10 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual Error Style defined General 4 Replacement Procedures Installing the Optional PC Card Install the optional PC card according to the following procedures and Figure 4 3 after checking that the computer is turned off in boot mode 1 Insert the PC card gently until it stops and is seated securely 2 After checking that the PC card is seated securely push the PC card release lever slightly After the PC card is installed check the hardware configuration in the Hardware Setup or TSETUP program to make sure that the PC card
116. ion The NPU arithmetic unit is Replace the CPU Error damaged 07 NPU Interrupt Error The NPU is damaged As above 68 CPU Information Error Information of the CPU cannot Check whether the CPU is Intel be acquired CPU 09 protected Instruction Error The CPU is damaged Replace the CPU 21 MMxX Test Error Replace CPU damaged 02xx Memory Ol Read Error The ROM BIOS has Physical Test this unit on multiple problems machines 02 Write Protect Error TA BOM BIOS Has Physical As above problems The test pattern read out from the 03 Base Memory Error base memory is different from this memory chip on Address the one that has been written this address multiple machines Satellite E100 Maintenance Manual 63 3 Diagnostic Programs 3 1 1 Error Codes and Description The test pattern read out from the extension memory is different 04 XMS Memory Problem rom h one that hasbeen As above written in this address 05 XMS Out Of Range Wrong parameters setup Check and reset the parameters 66 Address Test Error Interference between different Test this memory chip on address channels multiple machines 07 Toggle Bit Error Errors with the timer chip As above The acquired refreshing 08 Interval Error frequency is out of the estimated Reset the estimated range range The pattern read out from the L1 09 TL1 Cache t
117. ioning properly perform Check 4 Check 4 The memory may be defective Replace the memory module with a new one following the steps described in Chapter 4 If the problem persist perform Check 5 Check 5 The CPU may be faulty Disassemble the computer following the steps described in Chapter 4 and replace the CPU with a new one 2 22 Satellite 100 105 Maintenance Manual 2 12 IEEE 1394 Test 2 Troubleshooting 2 12 IEEE 1394 Test To check if the computer s IEEE 1394 is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Test Program Check Procedure 2 Connector Check Procedure 1 Test Program Check Execute the IEEE 1394 test program available as part of the maintenance test program This program checks the IEEE 1394 Insert the Bootable CD into the CD Turn on the computer and run the test See Chapter 3 for information on how to perform the test If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check The IEEE 1394 connector is mounted on the system board If the IEEE 1394 malfunctions the system board or CPU might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 The system board may be faulty Replace it with a new one following the instructions in Chapter 4 If the IEEE 1394 is still not functioning properly perform Check 2 Check 2 The memory may be defective Replace the m
118. ire stud length Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 7 4 Replacement Procedures 4 1 General Removing the Battery Pack Remove the battery pack according to the following procedures and Figure 4 1 4 2 CAUTION When handling the battery packs use care not to short circuit the terminals Do not drop hit twist or bend the battery packs Do not scratch or break up their casing 1 Turn the computer upside down so that the back is facing you 2 Slide out the battery lock 3 Slide the battery release latch and remove the battery pack from the computer 9 Battery pack N 2 lock Figure 4 1 Removing the battery pack 2 Figure 4 2Removing the battery pack NOTE Dispose of the used battery packs as required by local ordinances or regulations 4 8 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual Error Style defined General 4 Replacement Procedures Installing the Battery Pack Install the battery pack according to the following procedures and Figure 4 1 4 2 CAUTION The battery packs contain a lithium ion battery which can explode due to improper replacement use handling or disposal Always dispose of the battery packs as required by local ordinances or regulations Use only replacement batteries recommended by Toshiba NOTE Visually check the battery s terminals If they are dirty clean them with a dry cloth 1 Gently
119. k 9 Check 10 LCD FL cable If the cable is loose or off reconnect it firmly and return to Procedure 3 If there is still an error perform Check 6 The LCD FL inverter cable may be faulty Replace it with a new one and return to Procedure 3 If there is still an error perform Check 7 The LCD module may be faulty Replace it with a new one and return to Procedure 3 If there is still an error perform Check 8 The System board may be faulty Replace it with a new one If there is still an error perform Check 9 The memory may be defective Replace the memory module with a new one following the steps described in Chapter 4 If the problem persists perform Check 10 The CPU may be faulty Replace it with a new one following the instructions in Chapter 4 Satellite 100 105 Maintenance Manual 2 17 2 Troubleshooting 2 9 2 8 ODD Optical Disk Drive To check if the internal ODD drive is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 ODD Cleaning Check Procedure 2 Test Program Check Procedure 3 Connector Check and Replacement Check Procedure 1 ODD Cleaning Check 1 Turn off the power to the computer 2 Open ODD tray by inserting a slender object such as a straightened paper clip into the eject hole The object must be long enough to activate the eject mechanism 3 Clean the laser pickup lens with a lens cleaner Apply the cleaner to a cloth and wipe the
120. kers and Wireless LAN Removing the Speakers and Wireless LAN Remove the Speakers and Wireless LAN according to the following procedures and Figure 4 25 l 2 Disconnect the left speaker cable from CN26 and right speaker from CN29 Remove two M2x4 black flat head screws securing the left speaker Remove two M2x4 black flat head screws securing the right speaker Remove the left and right speakers Remove two M2x4 black flat head screw securing the Wireless LAN Remove the Wireless LAN M2x4 black flat h ad screw Figure 4 25 Removing the speakers and Wireless LAN Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 35 4 Replacement Procedures 4 12 Speakers and Wireless LAN Installing the Speakers and Wireless LAN Install the speakers and Wireless LAN according to the following procedures and Figure 4 25 1 Seatthe left and right speaker in the correct position 2 Secure the left and right speakers with four M2x4 black flat head screws 3 Connect the left speaker cable in to CN26 and right speaker in to CN29 4 Seatthe Wireless LAN in to correct position 5 Secure the Wireless LAN with two M2x4 black flat head screws 4 36 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 13 System board 4 Replacement Procedures 4 13 System Board Removing the System Board NOTE Be careful of the eject button for the PC card It can be damaged when removing the board Make sure it is s
121. king DANGER 1 Always use the genuine batteries or replacement batteries authorized by Toshiba Batteries other than those differ in specifications and are incompatible with the computer They may burst or explode To avoid leakage of alkaline solutions never heat or disassemble the battery packs Never throw the battery packs into a fire If this is violated they will explode The components such as the power supply and FL inverter carry high voltages When you partially disassemble the computer and turn on the components use extreme care not to touch the connectors and components to avoid the risk of electrical shock Do not disassemble individual components during first level maintenance WARNING 1 avoid the risk of electrical shock turn the computer off and remove the adapter from the electrical outlet Because the battery in the computer is left charged the risk of electrical shock remains even after the AC adapter is removed from the electrical outlet To avoid the risk of electrical shock be sure to remove any metal jewelry or accessories such as necklaces bracelets and rings before starting work Never work with damp or wet hands To avoid personal injury use care to avoid the sharp edges or corners of the components Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual Error Style defined General 4 Replacement Procedures CAUTION 1 Before replacing a component make
122. l E Key Layout Appendices AppendixE Key Layout E 1 United States US Keyboard AE LEE Figure E 1 United Status Keyboard E 2 French Canadian Bilingual Keyboard HS m os 8 FREE fa TEEPEE 5 e iE 5 AA K 5 A 4 NVE 2N NU eE PTP Figure 2 French Canadian Keyboard Satellite E100 E105 Maintenance Manual 1
123. l Battery EEPROM e 24C02 equivalent 128 words x 16 bits I2C interface integrated in battery pack Storing records of battery use Clock Generator ICS9LPRS365 Generating the clock signal required for the system LAN Controller e Realtek 8111C IGbit IEEE 802 3 1000 compliant physical layer interface IEEE 802 3u Auto Negotiation support Digital Adaptive Equalization control 1 auto polarity correction LAN Connect interface Automatic detection of unplugged mode Remote boot PXE 2 1 Smart power down when link is not detected Wireless LAN Controller Support following 3 kinds of mini PCI wireless LAN cards IEEE 802 11bg IEEE 802 11bgn IEEE 802 11agn Data Rate IEEE 802 11bg Standard 54M bps IEEE 802 11bgn Standard 54M bps IEEE 802 1 lagn Standard 130M bps Frequency Channel JEEE802 11bg 2 4GHz JEEE802 11bgn 2 4GHz 5 4GHz JEEE802 1lagn 2 4GHz 5 4GHz Satellite E100 E105 Maintenance Manual 13 1 3 2 5 inch HDD 1 Hardware Overview 1 3 2 5 inch HDD The computer contains an extremely low profile and lightweight high performance HDD The HDD incorporates 9 5 mm height magnetic disk and mini Winchester type magnetic heads The HDD interface conforms to Serial ATA Storage capacities supported are 100 160 200 250 320 500 GB The HDD is shown in Figure 1 5 and some of its specifications
124. lay The LCD displays available come with one of following types 14 1 WXGA CSV 200nits color display resolution 1280x800 Keyboard 2 Satellite E100 E105 Maintenance Manual 1 1 Features 1 Hardware Overview The keyboard has 3 kinds countries key Battery The computer has a removable 8 Cell Lithium Ion battery pack Universal Serial Bus USB Ports The computer has two USB 2 0 ports and one eSATA External SATA with USB combination port It is supported to daisy chain a maximum of 127 USB devices The serial data transfer rate is 480 Mbps or 12 Mbps and 1 5 Mbps e SATA provides more performance than existing solutions And these ports support PnP installation and hot plugging External Monitor Port 15 external monitor port is provided through which the computer automatically recognizes an external VESA DDC 2B compatible monitor Multiple Digital Media Card Slot This computer is equipped with Multiple Digital Media Card Slot that can accommodate SD Mini SD Micro SD SD IO SDHC MS MS Pro MMC XD memory cards This slot is for your memory card requirements to provide memory card read on your computer Toshiba Pointing Device Toshiba Pointing Device has one kind of Normal touchpad Sound System ALC268 integrated audio controller supports multimedia The sound system contains the following Stereo speakers Headphone SPDIF combo jack Internal micropho
125. lens 4 Ifthe ODD drive still does not function properly after cleaning go to Procedure 2 Procedure 2 Test Program Check Execute the ODD drive test program available as part of the maintenance test program Insert the diagnostics CD in the computer s CD turn on the computer and run the test Then insert a test ODD Toshiba EMI DVD ROM TEST DISK TSD 1 into the ODD drive See Chapter 3 for information on how to perform the test If any error is detected by the test go to Procedure 3 Procedure 3 Connector Check and Replacement Check The ODD drive is connected to the system board by the connector The connector may be disconnected from the system board or faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the following connector has been firmly connected to the ODD drive and the system board System board Attachment case Connector If the connector is loose or off reconnect it firmly and return to Procedure 2 If there is still an error perform Check 2 Check 2 The connector may be faulty Replace the connector with a new one following the steps in Chapter 4 If the ODD drive is still not functioning properly perform Check 3 2 18 Satellite 100 105 Maintenance Manual 2 12 2 Troubleshooting Check 3 The ODD drive may faulty Replace the ODD drive with new one following the steps in Chapter 4 If the ODD drive is still not
126. lowing cases stops battery charge 7 1 The battery becomes fully charged 8 2 The AC adapter or battery pack is removed 9 3 The battery or AC adapter voltage is abnormal 10 Detection of full charge A full charge is detected only when the battery is being charged by quick or normal charge A full charge is detected when either of the following conditions is met 11 1 The current in the battery charging circuit drops below the predetermined value 12 2 The charging time exceeds the fixed limit 1 1 3 RTC Battery The RTC battery provides power to keep the current date time and other system information in memory while the computer is turned off 18 Satellite E100 E105 Maintenance Manual Chapter 2 Troubleshooting 2 i 2 Troubleshooting Satellite 100 105 Maintenance Manual 2 Troubleshooting Chapter 2 Contents 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 2 9 2 10 2 uu Ec 2 1 Basic taco eb Gesta e stata secti ae 2 2 POWer Supply ninna to iota taal a ue toe bu nee eins 2 6 Procedure 1 Power Icon Check isis oto nete t 2 6 Procedure 2 Connection PER dads 2 8 Procedure 3 Replacement Check ne epe eset 2 8 System Board suqqa a ae ie SS iacu ia duet 2 9 Procedure 3 Replacement Check oet 2 10 c T RT 2 11 Procedure 1 Message Check se EC eue
127. ly Before securing the FRUs or other parts check that the cables are not caught by the screws or FRUs Check that all the latches are closed securely Check that all the required screws are used to secure FRUs Using wrong screws can damage the threads or heads of the screws or does not ensure that the FRUs are secure After installing a FRU make sure that the FRU and computer work normally Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 5 4 Replacement Procedures 4 1 General Tools and Equipment For your safety and that of other people in the working environment it is strongly recommended that you use electrostatic discharge ESD equipment The proper use of this equipment will ensure successful repair work and reduce the costs for repairing damaged components The equipment and tools required for disassembly and reassembly are One 2 mm Phillips screwdriver One 4 mm flat blade screwdriver Torx screwdriver Tweezers for pulling out screws ESD mats for the floor and work desks An ESD wrist strap or heel grounder Anti static carpets or flooring Air ionizers for highly electrostatic sensitive areas plastic credit size Screw Tightening Torque To secure screws follow the torque values listed below Over tightening can damage components and screws Under tightening can loosen the screw or cause screws to come off which may result i
128. m C 11 CN11 USB Port2 Cable Connector 4 Pin Table 11 USB Port2 Cable Connector Pin Assignments 4 Pin 3 uw C o 2 ie 3 ut uo o C 12 CN12 LCD FL Inverter Cable Connector 40 Pin Table 12 LCD FL Inverter Cable Connector Pin Assignments 40 Pin sm 1 7 wmm CS 6 Satellite E100 E105 Maintenance Manual Appendices Apx C Pin Assignments 3 wena o 3 wwe weno o o a5 wwe 3s o Speg s o 2 m z m o 5 ww 3 s ops w oj L3 9 ex s 91 wem o po eem sm s ww es 9 ww 13 13 HDMI Connector 19 Pin Table C 13 HDMI Connector Pin Assignments 19 Pin Sonaten 1 i 3 3 s s um o s 3 x o Lu ww x moe wwe Ls _ ww m 14 15 SATA ODD Connector 13 Pin Table 14 SATA ODD Connector Pin Assignments 13 Pin Satellite E100 E105 Maintenance Manual C 7 Appendices Apx C Pin Assignments
129. m side Secure the display mask with the following 4 screws in that order Two M2 5x4 black flat head screws on the top Two M2 5x4 black flat head screws on bottom Secure the following 4 seals to cover the screws in that order Two gray seals on the bottom Two gray seals on the top Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 16 FL Inverter Board 4 Replacement Procedures 4 16 FL Inverter Board Removing the FL Inverter Board Remove the FL inverter board according to the following procedures and Figures 4 29 1 Remove one M2 5x5 black flat head screw securing the inverter board 1 Lift the LCD module FL inverter board and disconnect the LCD FL cable from the LCD FL connector 2 Disconnect the HV cable from the HV connector and remove the FL inverter board M2 5x5 black flat head screw FL inverter board LCD FL cable HV cable Figure 4 29 Removing the FL inverter board Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 43 4 Replacement Procedures 4 16 FL Inverter Board Installing the FL Inverter Board Install the FL inverter board according to the following procedures and Figures 4 29 1 Connect the LCD FL cable to LCD FL connector and connect the HV cable to the HV connector 2 Seatthe LCD module FL inverter board in the correct position 3 Securing the inverter board with one M2 5x5 black flat head screw 4 44 Satellite E100 E105 Satellite Pro
130. n short circuits or other damage MI 6 1 6 mm 0 22 N 2 2 kgf cm M2 2 mm 0 22 N m 2 2 kgf cm M2 5 2 5 mm 0 36 3 5 cm M3 3 mm 0 51 5 0 cm M2 5x4 PSP TITE screws 0 204 N m 2 0 kgf cm 2 5 6 GIZA TITE screws 0 36 N m 3 5 cm 4 6 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual Error Style defined General 4 Replacement Procedures Colors of Screw Shanks For easy identification of the correct screws the screw shanks are colored according to their lengths as follows Screws of an even numbered length Brown Screws of an odd numbered length White Screws of a special length Black Screws of a special length are those of a length having decimal places such as 2 5 mm and 2 6 mm Symbols of Screws on the Computer Body For easy maintenance the screw types are shown on the computer body as symbols A symbol consists of a letter representing the screw type and a numeral representing the screw length Screw type Letter Bind screw B stands for bind L Flat head screw F stands for flat head Super flat head screw S stands for super flat head Tapping screw T stands for tapping L Other screws U stands for unique pan head screws studs etc Symbol examples 6 mm bind screw B6 12 mm bind screw B12 5 mm stud U5 The numeral represents the rounded length of the threaded portion regardless of the ent
131. ne External microphone jack LAN Satellite E100 E105 Maintenance Manual 3 1 Hardware Overview 1 1 Features The internal LAN board supports 1Gbit enabling connection to a LAN at up to IGbps It also supports Wake up on LAN from S3 S4 S5 and PXE boot support The LAN board has RJ45 jack to directly accommodate a LAN cable Wireless LAN The internal Mini Card slot supports IEEE802 11bg WW IEEE802 11agn MOW TEEE802 11bgn MOW card The Antenna has two or three wires dual band antenna support for BTO IEEE 1394 BTO Exclusive with FM tuner The IEEE 1394 serial data transfer rate is 400 Mbps this port supports hot plugging Finger Print BTO This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints By enrolling the ID and password to the fingerprint authen tication device it is no longer necessary to input the password from the keyboard Just by swiping the finger against the fingerprint sensor PCI Express Slot The ICH9 M provides PCI Express root ports which are compliant to the PCI Express Base Specification Revision 1 0a The root port supports 2 5 Gb s bandwidth in each direction 5 Gb s concurrent and two virtual channels for full isochronous data support CD Key The CD Key supports to play Audio CD directly Internal Camera with Microphone The computer has an internal camera The camera has 1 3Mpix resolution w o Auto m
132. nit has an LCD module Fluorescent lamp FL panel close switch and FL inverter board Any of the components or their connections may be defective Disassemble the computer following the steps described in Chapter 4 then perform the following checks 1 Ifthe FL does not light perform Check 1 2 Ifcharacters or graphics are not displayed normally perform Check 5 3 Ifthe FL remains lit when the display is closed the panel close switch may be defective Perform Check 8 Check 1 Make sure the following cables have been firmly connected to the system board and FL inverter board FL inverter board System board CPU HV cable LCD FL cable If any of the cables is loose or off reconnect it firmly and return to Procedure 3 If there is still an error perform Check 2 Check 2 The LCD FL cable may be faulty Replace it with a new one and return to Procedure 3 If there is still an error perform Check 3 2 16 Satellite 100 105 Maintenance Manual 2 7 Display Check 3 Check 4 Check 5 2 Troubleshooting The FL may be faulty Replace it with a new one and return to Procedure 3 If there is still an error perform Check 4 The FL inverter board may be faulty Replace it with a new one and return to Procedure 3 If there is still an error perform Check 5 Make sure the LCD FL cable has been firmly connected to the system board and LCD module FL inverter board System board CPU Check 6 Check 7 Check 8 Chec
133. nsferring rate for the cache memory and the system memory Satellite E100 Maintenance Manual 45 3 Diagnostic Programs 3 7 Storage 3 7 Storage Subtest 01 HDD This test item runs on IDE hard disks It checks the functions and performance of IDE hard disk In order to protect user s HDD data the password must be verified before the HDD test The screen is as follows 3 3 3 3 3 3 3 3 Password hard disk 1 Sequential Random This test item is to check the HDD s Read Write function through data writing and reading to HDD This test item needs user to submit the parameters IDE HDD Read Write 268435454 IDE HDD Test Range Specify the test coverage range of IDE HDD If user chooses Total Size it means that the whole IDE HDD will be tested Although user can input the parameter into other select box but the selected result is invalid If user chooses Special Size the test of IDE HDD will be taken according to the coverage range that user chooses or time 46 Satellite E100 Maintenance Manual 3 7 Storage 3 Diagnostic Programs LBA Start LBA End Specify the start and end byte in LBA Large Block Address Percent Specify the coverage rate in percentage of the total disk Time Limit h Choose or Input the time hour of the defined range of the total disk to be tested Time Limit m Choose or Input the time minute of the defined range of the total
134. o _6 ao mino o 1 m 25 26 Internal Speaker Left Connector 2 Pin Table C 25 Internal Speaker Left Connector Pin Assignments 2 Pin La mor o 2 D sore C 26 CN27 Blue Tooth Module Connector 10 Pin Table C 26 Blue Tooth Module Connector Pin Assignments 10 Pin were __ 2 om am us a mar os s p sm aros puo 3 posee oe J o s muse 9 27 28 Fingerprint Module Connector 4 Pin Table C 27 Fingerprint Module Connector Pin Assignments 4 Pin C 12 Satellite E100 E105 Maintenance Manual Appendices Apx C Pin Assignments C 28 CN29 Internal Speaker Right Connector 2 Pin Table C 28 Internal Speaker Right Connector Pin Assignments 2 Pin C 29 47 DDR2 DIMMO Connector 200 Pin Table 22 DDR2 DIMMO Connector Pin Assignments 200 Pin Signal Name 1 0 Signal Name M_VREF 2 DGND DGND MA_DATA 4 MA DATA 0 MA DATA 5 MA DATA 1 DGND DGND MA DM 0 DQS 0 DGND MA 005 0 MA DATA 6 DGND MA DATA 7 MA DATA 2 DGND MA DATA 3 MA DATA 12 EXE 56 a NAT INE TN ME SN E EA DGND DATA 13 MONI NN Pe zg E E MN c N rJ SN N gt gt N DATA 8 DGND DATA 9 MA DM 1 DGND DGND MA DQS 1 MA CLK DDR4 MA DQ
135. o MMC XD Card Controller PCI Bus interface Audio Controller Realtek ALC268 integrated audio controller supports multimedia The sound system feature contains the following 2 Stereo DACS support 16 20 24 bit PCM format for stereo audio playback 2 stereo ADCs support 16 20 bit PCM format for two stereo independent sound inputs 16 20 24 bit S PDIF OUT supports 44 1 K A8K 88 2K 96K 192KHz sample rate ADCs support 44 1 K A48K 96KHZ sample rate e 4 are digital GPIO shared with digital MIC interface GPIO1 GPIO2 are analog for customized applications High quality analog differential CD input 2 jack detection pins each designed to detect up to 4 jacks Supports hardware digital volume control for digital microphone input Supports external PCBEEP input and built in digital BEEP generator KBC EC Keyboard Controller Embedded Controller A single WPCE775x chip is used to serve as KBC EC and Super IO KBC Scan controller function Interface controller function EC Power supply sequence control Overheat shutdown support LED control Beep control Device ON OFF Cooling fan speed control 12 Satellite E100 E105 Maintenance Manual 1 2 System Unit Components 1 Hardware Overview Universal I O port Battery capacity check Flash memory reprogramming function EC access interface 2C communication contro
136. oard DC IN FM card and RGB cable 4 39 Removing the USB board DC IN FM card and RGB cable 4 39 Installing the USB board DC IN FM card and RGB cable 4 40 Display 4 41 Removing the Display Mask 4 41 Installing the Display MasKk 4 42 EL Inverter BOatd ss a aqasha aaa a eget lib bed 4 43 Removing the FL Inverter Board acere tette ette tee e estas 4 43 Installing the FL Inverter BOSE v NS 4 44 IC Modules ne 4 45 Removing LCD Modules eese Rein Sen eh ore i 4 45 Installing the LCD Modules dente a ane toe S 4 47 CED Board and WIC iii eicit 4 48 Satellite E100 105 Maintenance Manual Removing the CCD Board and MIC 4 48 Installing the CCD Board and MIC 4 49 419 Power board Bluetooth card Button board and Finger print board 4 50 Removing Power board Bluetooth card Button board and Finger print board 4 50 Installing Power board Bluetooth card Button board and Finger print board 4 51 Satellite E100 105 Maintenance Manual xi Appendices Appendix
137. ocess a User Break Windows will be popped up for the user to select 3 USER BREAK Pressing ESC key to interrupt the test USER BREAK message box would be prompted out in the central of Diagnostics Window for the user to select the following actions CONTINUE Continue the test SKIP Stop the sub item of current test item to go to the next item s test ABORT Stop the current test item to test the next module ABORT ALL Stop all the selected test items User could use the hot key Ctrl D to achieve the same operation When the user calls ABORT ALL the following message box will prompt for his selecting 4 Title Bar Title Bar located at the top of the window it includes information as follows Program Name and Its Version Service Diagnostic 1 10 Test Module Name Label the name and version of the test module For example in the above screen the name of the test module is Tester Build Date 2007 02 09 Status Bar Located at the bottom of the screen as follows OOPBOUND TIME 2608 82 16 88 42 48 COUNT 81781 CPU 56C 462 ORDER SEQ Custom log 5 TIME 2668 82 16 88 42 28 HALT WAIT PAUSE Esc Break The status bar is used to indicate the current script setting and test status It consists of two lines that includes the information as follows Satellite E100 Maintenance Manual 19 3 Diagnostic Programs 3 2 Quick Start Test Mode TIMEBOU
138. og window is the same as that in Subtest 02 Pattern Subtest 06 Walking 075 Test The test item is to ensure that there is no open circuitry issue in memory chip The parameter dialog window is the same as that in Subtest 02 Pattern Subtest 07 Memory Address This test item is to check short and open issue on memory address lines Subtest 08 Refresh Test This test item is to check whether the memory refresh works normally The parameter dialog window is as follows M n Paraneter uSec 8813 mu M x Parameter uSec EIH Subtest 09 Cache Memory The test item is to check whether the CPU internal cache memory could be accessed correctly Subtest 10 Random Memory Random Memory test includes the following two test items Randomize Test and Random Incremental Read Write Test The parameter dialog window is the same as that in Subtest 03 Extended Pattern 1 Randomize Test This test item is to check whether the memory could be correctly accessed with randomized data and randomized memory address 44 Satellite E100 Maintenance Manual 3 6 3 Diagnostic Programs 2 Random Increment Read Write This test item is to check whether the memory could be correctly accessed with randomized memory address and a series of incremental data Subtest 11 Data Bus Test This test item is to check whether the data bus works normally Subtest 12 Memory Speed Test This test item is to check the data tra
139. oling module can become very hot during operation Be sure to let it cool down before starting the repair work Do not touch or cause damage to the fan in the cooling module Remove the CPU cooling module and fan according to the following procedures and Figures 4 18 4 19 4 20 4 21 1 Remove two 2 4 black flat head screws the CPU cooling module bracket in that order mark on cooling module bracket 2 Remove the CPU bracket 3 Remove CPU cooling module screws in that order mark on cooling module 4 Remove the CPU cooling module M2x4 black flat head screw Pd 2 SK CPU cooling module bracket YX CPU cooling module _ 5 SW ba Figure 4 18 Removing the CPU cooling module Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 31 4 Replacement Procedures Error Style not defined Error Style not defined Figure 4 19 Applying silicon grease 1 Ifthe thermal pad is broken replace new thermal pad into correct position thermal pad part number is V000934150 Figure 4 20 Replace new thermal pad into correct position 2 Tear down the tap on the thermal pad Figure 4 21 Tear down the tape Installing the CPU Cooling Module 4 30 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual Error Style not defined Error Style not defined 4 Replacement Procedures Install the cooling Module according to the following procedures and Figures 4 18 4 19 4 20 4 21
140. ornation Error Ves CPU Protected Mode Error Ves nable Ves nitor Yes nitor Yes Test Mode Loopbound Test Order Sequence Cfg File Name cfg ini Log File Name Custom log Alt X Exit Test Selected Press to Set Press Enter to Test 1 Basic Functionality Test This test item is to check whether the CPU works normally through math and logic calculation which means verifying the general registers math registers and logic registers 2 CPU Speed This test item is to detect the work frequency of the current CPU User should change the parameters setting in the following window before the test Satellite E100 Maintenance Manual 35 3 Diagnostic Programs 3 5 System Test Inventec Tianjin Ltd CPU Speed omparison xpected CPU Speed llowable Error Rate Log File Name Custom log Exit 18 Menu F8 Test Selected CPU Speed Comparison Whether you want to make a comparison of the CPU speed with the value set in Expected CPU Speed you should choose Yes otherwise No Expected CPU Speed Specify the expected CPU Speed value you want for further comparison Allowable Error Rate Specify the Allowable Error Rate value you want for further comparison 3 Coprocessor y NPU Basic Functions Test This test item is to check whether the precision of the numeric processor in the float calculation is up to the IEEE standards v NPU Interrupt Test
141. ory there is Read Write Cycle test and Read Cycle Test for the extended memory Below is the parameter dialog window of the extended pattern test Copyright 1998 2888 Inventec Tianjin Ltd Extended Memory Test Param Test Range Specify the test coverage range of Extended Memory If user chooses Total Size it means that the whole Extended Memory will be tested Although user can input the parameter into other select box but the selected result is invalid If user chooses Special Size the test of Extended Memory will be taken according to the coverage range that user chooses or time Extended Memory Start Address and Extended Memory End Address MB Set the range of extended memory that is to be tested The test coverage will be according to the value setting in Percent mentioned at below Percent Choose the percentage of the defined range of the memory to be tested Time Limit h Choose or Input the time hour of the defined range of the memory to be tested Time Limit m Choose or Input the time minute of the defined range of the memory to be tested 1 Write Read Cycle Test Test by using both read and write instructions Satellite E100 Maintenance Manual 43 3 Diagnostic Programs 3 6 Memory Test 2 Read Cycle Test Test by using read instructions Subtest 05 Walking 175 Test The test item is to ensure that there is no short circuitry issue memory chip parameter dial
142. position and securing with one M2x4 black flat head screw 4 Seatthe RGB cable in the correct position and securing with two M2 8x4 5 black flat head screws 4 40 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 15 Display Mask 4 Replacement Procedures 4 15 Display Mask Removing the Display Mask Remove the display mask according to the following procedures and Figure 4 28 1 Remove the following 4 seals on the display module in that order Two gray seals on the bottom Two gray seals on the top 2 Remove the following 4 screws on the display module in that order Two M2 5x4 black flat head screws on the top Two M2 5x4 black flat head screws on bottom 3 Release the following 19 latches on the display mask in that order Four latches on the left side Four latches on the top side Four latches on the right side Seven latches on the bottom side M2 5x4 black flat head screw Figure 4 28 Removing the display mask Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 41 4 Replacement Procedures 4 15 Display Mask Installing the Display Mask Install the display mask according to the following procedures and Figure 4 28 4 42 1 Seat the display mask in the correct position and secure the following 19 latches in that order Four latches on the left side Four latches on the top side Four latches on the right side Seven latches on the botto
143. pw ww 3s uo 2 masan m sm mms vo wow uo 2 35 _ uo 2 _ we faf pm ww C j we sm w ww sm e T C 16 Satellite E100 E105 Maintenance Manual Appendices Apx C Pin Assignments MB DATA 17 MB DATA 21 DGND DGND MB 005 2 10 MB DQS 2 MB DM 2 MB DATA 18 56 MB DATA 22 MB DATA 19 1 0 MB_DATA 23 DGND DGND MB_DATA 24 MB_DATA 28 MB_DATA 25 MB_DATA 29 DGND DGND MB_DM 3 MB_DQS 3 MB_DQS 3 DGND DGND MB_DATA 26 MB_DATA 30 MB_DATA 27 1 0 MB_DATA 31 DGND DGND MB_CKEO _ 1 V1 8 V1 8 MB_CS2 MB_A 15 MB_BA2 MB_A 14 V1 8 V1 8 MB_A 12 MB_A 11 MB_A 9 MB_A 7 MB_A 8 MB_A 6 V1 8 V1 8 MB_A MB_A 4 MB_A 3 MB_A 2 101 MB_A 1 MB_A 0 Lus e o o e Lus __ o Lm s ou __ Lum wow o un ow gt G wo alojo LN DER MEET Lo EUN Ls EE CI E 8 Satellite 100 105 Maintenance Manual C 17 Appendices Apx C Pin Assignments m ee ur s 117 ms wu fo 120 x ie 132 ms wo
144. rd Button board and Finger print board Remove the Power board Bluetooth card Button board and Finger print board according to the following procedures and Figure 4 34 4 50 1 2 8 9 Release one M2x3 black flat head screw securing the power board Remove the power board Disconnect the MMB board flat cable from MMB board Release one M1 6x2 5 black flat head screw securing the Bluetooth card Remove the Bluetooth card Disconnect the button board flat cable from CN2004 on the button board Disconnect the button board flat cable from CNJ1 on the touch pad Release three M2 5x4 black flat head screws securing the touch pad bracket Remove the touch pad bracket 10 Release two M2x3 black flat head screws securing the button board 11 Disconnect the button board flat cable from CN2005 12 Remove the finger print board Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 Replacement Procedures 4 19 Power board Switch board Touch Pad board M1 6x2 5 white flat head screw Touch pad flat cable Button board flat cable M2 5x4 black flat head scre M2x3 black flat head screw dia E M2x3 black flat head screw Power board s Touch pad bracket CN2004 X board S SS 0 Button board Finger print board board flat cable Bluetooth board cable Bluetooth board Figure 4 34 Removing the Power board Bluetooth card Bu
145. rogram when you test PC without 3D sensor Satellite E100 Maintenance Manual 15 3 Diagnostic Programs 3 2 Quick Start 3 2 10 System Information This function is used to read the system information When the test is completed a file named System log will be saved in the defined location During the reading process the following screen will be displayed to indicate that the progress is in detection System Information Henu Information Battery Cache CPU IDE Detecting IDE Please wait 1 1 Prev Next Item PgUp PgDn Prev Next Page ESC Exit On the left column of the above screen the detected hardware components are listed The corresponding information of the detected hardware components is displayed on the right of the screen It displays the current running status information of the check program The name of the program is marked on the top of the screen At the bottom the function keys are listed for user operation During the detection keyboard operation is invalid When the detection is finished the hardware components information will be displayed as follows 16 Satellite E100 Maintenance Manual 3 2 Quick Start 3 Diagnostic Programs System Information Menu Information Battery 1 CPU CPU BrandString Intel R Core TM 2 Duo CPU IDE P8588 2 48GHz IDE Processor bfebfbff88818676 IDE Uendor ID GenuineIntel Brand ID B Familu Level 6 Model Level IrDA Stepping Level 6 LANCA
146. rtworcMP LCD hinge cover 501 Back Print Urban Silver Battery Plastic Urban Gray Paint Urban Silver Texture Gloss 800 Artwork MP_batlery Battery Latch knob Plastic Urban Gray Texture Matted Rubber Center Foot IRubberlUrban Silver ITexture Matled Pant Urban Silver PU Coating Bottom screw cushion ficon Print Pantone Coo Gray 9C Rubber Urban Silver IArtuorcMP bm case Texture Matted Base area M foot gt fTexture Goss 800 Copper brown metallic Paint Urban Siver Mexture Matted wl pattern emboss JArtwork MP rubber foot Figure 1 1 ID Parts Description Placement Satellite E100 E105 Maintenance Manual 1 1 Features 1 Hardware Overview Penryn Socket P Clock generator 1 54 2 5385 ac amis WAT LEVEL SHIFTER ave a LCN DR Interface Cantiga DR Interfaw 0 5 3 31 PCL Inter face TE p 3 3 NINI CARD 1 MINT CARD 2 Wireless LAN RICOH 950572 1394 ue Peco no CO LAYOUT WINBOND Card realer WCET OONN System Charger amp 7 5 in1 DLAC System power BIOS INW W SIF SPI 10 A NEW Card FINGER PRINT Enter face 225 an Figure 1 2 Computer Block Diagram Satellite E100 E105 Maintenance Manual 7 1 Hardware Overview 1 1 Features RGB HDMI Rj45 1394 USB eSATA USB
147. se Test Build Date 2006 01 10 MSTPad Begin Time Wed Jul 05 10 48 54 2006 Touch Pad Test FAIL ITEM TEST FAIL Function ID 502 Error Code 50202 Error Message Touch Pad Test Fail End Time Wed Jul 05 10 49 16 2006 Satellite E100 Maintenance Manual 31 3 Diagnostic Programs 3 4 Subtest 3 4 Subtests Test Sub Test Group ps Subtest ID Test items Internal Name System 01 CPU 01 Basic Functionality Test CPUBasicFun 02 Speed CPUSpeed Coprocessor 03 NPU Basic Functions NPUFun NPU Interrupt NPUInterrupt 04 CPU Information CPUInformation 05 Protected Mode Protect 06 MMX MMX 02 01 DMA Controller DMACtr 02 Interval Timer Timer 03 Clock Calendar RealClock 04 PCI System PCI 05 Plug and Play PnP 06 ACPI Test ACPI 03 FAN 01 Fan Speed Test FANSpeed Memory 01 BIOS BIOSROM 02 Parity Parity 03 Pattern 01 Bit Stuck High Test BSHigh 02 Stuck Low Test BSLow 03 Checker Board Test ChkBd 04 CAS Line Test CASLine 05 Incremental Test Incrment 06 Decremental Test Decrment 07 Incremental Decremental Test Idcrment 04 Extended Pattern 01 Write Read Cycle Test XWRCycle 02 Read Cycle Test XRCycle 05 Walking 1 s Test WalkHigh 06 Walking 0 s Test WalkLow 07 Memory Address Address 08 Refresh Test
148. st Sustem Infornation View Logs Exit to 05 Please select a test item or select 0 to exit to Free DOS 3 2 1 Quick Test When this item is selected the system will run the configured test items and generate a test report automatically When the test is completed a file named Quick log would be saved in the defined location When Quick log is being created meanwhile a file named quick log has already existed the system will automatically rename Quick log to Quick old for the backup purpose of the log file For the detail of test item please refer to Quick Test Item List 3 2 2 Customization Test When this item is selected the system will run the diagnostic programs according to the procedures you defined When the test is completed a file named Custom log will be saved in the defined location Please see the following example Mouse test Satellite E100 Maintenance Manual 3 3 Diagnostic Programs 3 2 Quick Start 1 arrow key to select TouchPad item on Peripheral in the menu then press Space key to select it When it is being selected there is a X marked in the Service Diagnostic Ver 1 opyright 1998 2888 Inventec Tianjin Options 1 Keyboard P x Batch ET E 1 x TouchPad Interactive Test Break on Error Hait Error Pause Enable Ye Batteru Life Monitor Yes CPU Thermal Monitor Yes Test Mode Loopbound Test Order Sequence Cfg File Name cfg
149. system board may be defective Replace the system board with a new one following the steps described in Chapter 4 Then go through procedure 1 again Satellite 100 105 Maintenance Manual 2 21 2 Troubleshooting 2 10Audio Test 2 11 Audio Test To check if the computer s Speaker is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Test Program Check Procedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check Execute the Audio test available as part of the maintenance test program See Chapter 3 for information on how to perform the test If an error is detected in the test go to Procedure 2 If no error is detected the Audio itself is normal Procedure 2 Connector Check and Replacement Check The Audio or system board may be disconnected or faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the Speaker cable has been firmly connected to the system board Speaker System board If the cable is loose or off reconnect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check 2 The Speaker may be faulty Replace it with a new one following the instructions in Chapter 4 If the problem persists perform Check 3 Check 3 The System board may be faulty Replace it with a new one following the instructions in Chapter 4 If the Audio is still not funct
150. t On Error is enabled Pause Enable Display PAUSE when Pause Enable is enabled Manual Interrupt Method Display Esc Break to tell the user how to manually interrupt the test process 20 Satellite E100 Maintenance Manual 3 3 Options 3 Diagnostic Programs 3 3 Options 3 3 1 Overview In Service Diagnostics with the Options menu user can configure the batch parameters test item s parameters and those parameters created by the LOG file Service Diagnostic Ver Copyright 1998 2886 Inventec Tianjin Ltd Test Selected Itens Edit Batch Parameters P Interactive Test Load Batch Parameters Break on Error Save Batch Parameters Hait on Error Log Parameters Pause Enable Specify Log Viewer Display Error Log File Battery Life Monitor DOS Shell CPU Thermal Monitor Exit to Dos Test Mode Test Order Cfg File Name cfg ini Log File Name Custom log Options Menu Notes Select All None Items Switch between selecting all test items and selecting none The hot key is F6 Test Selected Items Execute all selected test items in this editor The hot key is F8 If Interactive option in batch parameters has not been selected a warning message would be shown as below The Interactive option in batch parameters has not been selected on the interactive test items would be directly reported as fail e Edit Batch Parameters Satellite E100 Maintenance M
151. test Press ESC to abort the test Subtest 03 Led Test 1 Led Test Check whether the green and white led works normally Batteru Satellite E100 Maintenance Manual 61 3 Diagnostic Programs 3 10 Peripheral Check whether the orange led works normally Check whether the HDD led works normally 62 Satellite E100 Maintenance Manual 3 1 1 Error Codes Description 3 Diagnostic Programs 3 11 Error Codes and description The format of Error Code is ddxxee and dd is the device ID 1 2 chars xx is test function ID of device 2 chars is the error code of device 2 chars the range of error code is from 01 to 99 in each device the common error codes in all device are set to 99 and spanned Device Error Description Cause Action Code ddxx ee Common Error 04 teractive Mode Needed The test 15 not under interactive Check whether the interactive test mode mode is adopted 01 01 CPU General Function The CPU General Function Replace the CPU Error register is damaged 02 CPU Arithmetic Error Ele CE TS As above damaged 03 CPU Logic Error ae ipa As above damaged CPU is not Check whether the CPU is Intel rti pen REOR supportable CPU 05 ICPU Speed Error The CPU speed differs from the Check the CPU speed and the set expected value expected speed 06 NPU General Funct
152. the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Text that you are instructed to type in is shown in the boldface type below DISKCOPY A B The display Text generated by the XXXXX that appears on its display is presented in the type face below Format complete System transferred Satellite E100 105 Maintenance Manual Table of Contents Chapter 1 Hardware Overview T Te AU u 1 1 2 5ystenm Unit oec oen in 9 1 3 2 5ch HIDD re u u P 14 1 4 DVD Super Multi R Double Layer aceite dpa eom ra ee eed doti dae 15 er Suppl 16 17 1 1 1 Mam 217 eR Ps 17 1 1 2 Battery Charging Control e osa see Ie sn unte 17 1 1 3 RTC Battery 4 18 Chapter 2 Troubleshooting 2 1 is D DD SUE 2 1 2 2
153. tor 8 Pin Table C 40 Touch Pad Board Connector Pin Assignments 8 Li enn T T 3 oue eats F o w o C 22 Satellite E100 E105 Maintenance Manual Apx D Keyboard Scan Character Codes Appendices Appendix D Keyboard Scan Character Codes Table D 1 Scan Codes set 1 and set 2 1 4 Codeseti Codeseti 1 Code set 2 Satellite E100 E105 Maintenance Manual D 1 Appendices Apx D Keyboard Scan Character Codes Table D 1 Scan Codes set 1 and set 2 2 4 ks Lock A AC Enter Shift L No 102 key Satellite E100 E105 Maintenance Manual Apx D Keyboard Scan Character Codes Table D 1 Scan Codes set 1 and set 2 3 4 Codeset1 Codeset1 1 Code set 2 Ctrl Alt L Space ALT R Ins Del Satellite E100 E105 Maintenance Manual Appendices Appendices Apx D Keyboard Scan Character Codes Table D 1 Scan Codes set 1 and set 2 4 4 Qedesti set 1 Code set 2 F11 PrintSc Pause Fn Win App Kat Hir Hen Muh Notes Scan codes differ by mode Scan codes differ by overlay function Combination with the Fn key makes different codes Fn key does not generate a code by itself This key corresponds to key No 42 in a 102 key model Refer to Table D 6 No 124 key scan code Refer to Table D 7 No 126 key scan code 205 207 are
154. tors the supply voltage from the AC adapter 16 Satellite E100 E105 Maintenance Manual 5 1 6 Batteries 1 Hardware Overview 1 6 Batteries The computer has the following three types of batteries Main Battery Pack Real Time Clock RTC Battery Table 1 3 lists the specifications of these batteries Table 1 3 Battery specifications Main Battery Pack Lithium lon 10 8 V 5200 mAh RTC Battery Lithium lon 3 0V 14 mAh 1 1 1 Main Battery The main battery pack serves as the computer s main power source when the AC adapter is not attached The main battery maintains the state of the computer so that it can resume it 1 1 2 Battery Charging Control Battery charging is controlled by WINBOND 775C When the AC adapter and battery pack are attached to the computer the 775C controls the charge on off state and detects a full charge Battery Charge When the AC adapter is attached the battery is charged by off state charge when the system is powered off or by on state charge when it is powered on Satellite E100 E105 Maintenance Manual 17 1 Hardware Overview 1 6 Batteries Table 1 4 Quick Normal charging time Off State Charge 8 Cell About 4 hours max On State Charge 8 Cell About 4 10 hours max NOTE The time required for normal charge depends on the power consumption by the system Using the fluorescent lamp and frequently accessing the disk consume much power and lengthen the charge time Any of the fol
155. tton board and Finger print board Installing the Power board Bluetooth card Button board and Finger print board Install the Power board Bluetooth card Button board and Finger print board according to the following procedures and Figure 4 34 1 Seatthe finger print board to the correct position 2 Seatthe button board to the correct position and secure it with two M2x3 black flat head screws 3 Connect the button board flat cable to J1 on the touch pad 4 Seatthe button board bracket in the correct position and secure it with the three M2 5x4 black flat head screws 5 Connect the MMB board flat cable to MMB board 6 Seatthe power board to the correct position and secure it with one M2x3 black flat head screw Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 51 Appendices Appendices Appendix Contents Appendix A Handling the LCD Module esee 1 Appendix B Board Layout eed addendo eee deque B 1 System Board Front VIC 1 2 System Board Back View roii idt ede eee B 2 Appendix C Pin C 1 C I CNI Battery Pack Connector 9 Pin C 3 C 2 CN2 FAN Connector SPm saa i ait as sa ea eii C 3 C 3 CN3 MB to CRT Board Connector 14 Pin C 3 C 4 CN4 Robson Card Module Connector 52 Pin
156. uential seek function of ODD drive Perform location test to CD RW under LBA mode with the location address increasing in sequence Tray Eject Test Check the eject function of the ODD It will eject the ODD and ask the user to confirm if the operation succeeds Satellite E100 Maintenance Manual 49 3 Diagnostic Programs 3 8 Video 3 8 Video This test item tests the video by l displaying the figures in different graphic modes 2 displaying the property and color of the characters in different text modes User will confirm whether each video mode works normally by judging whether the display is correct It checks whether the video memory works normally by writing data into the video memory then reading it out and comparing the two value Subtest 01 Text Mode 1 Character Test Tests two types of font patterns Font 9 14 Font 9 16 It requires the user to check whether all characters of each font type displayed correctly by answering the questions prompted on screen It will be displayed as follows CHARACTER TEST TEXT MODE 7 9 14 FONT ELEZ TI OnE EELE ETIL 8574 78123456789 lt gt BCDEFGHIJKLHMHNOUPORSTUUWMXVZ N1 _ lmnopqrstuvuxyztit s 1 1188 1006 554 9 a L HH ae eet gt lt Is this display 2 V AN lt Enter V gt 1 2 Text Attribute T
157. ule according to the following procedures and Figures 4 13 1 Remove the M2x4 black flat head screw 2 Pushout on the ODD bay module in the direction of the arrow CAUTION Handle the ODD bay module carefully it can become hot during operation M2x4 black flat head screw lt ODD bay module S N ON Figure 4 13 Removing the ODD bay module Installing ODD Bay Module Install the ODD bay module according to the following procedures and Figures 4 13 1 Place the ODD bay module in the correct position and slide it in 2 Pushit in until it clicks into place 3 Secure the ODD bay module with one M2x4 black flat head screw 4 24 Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual Error Style not defined Error Style not defined 4 Replacement Procedures Disassembling the ODD Drive NOTE Do not disassemble the ODD drive when it is working normally Disassemble replace the ODD drive if it fails Disassemble the ODD drive according to the following procedures and Figure 4 14 1 Remove two M2x4 black flat head screws securing the ODD bracket 2 Remove the bracket 3 Remove the ODD bezel ODD bezel 4 N SNS M2x4 black flat head screw X ODD driver ODD BRKT Figure 4 14 Removing the bracket from the ODD drive Assembling the ODD Drive Assemble the ODD drive according to the following procedures and Figure 4 14 1 Seatthe ODD bezel on the ODD drive 2
158. ure in Section 2 3 Turn the power on Follow he clam board diagnostic procedure in Section 2 4 No Follow the display diagnostic 4 procedure Section 2 7 Yes the previ t Password displayed delete the password OS started Follow the HDD diagnostic procedure in Section 2 5 Yes Figure 2 1 Basic flowchart 1 2 Message In Touch with Tomorrow Toshiba displayed Satellite 100 105 Maintenance Manual 2 Troubleshooting 2 2 Basic Flowchart Keyboard works well Insert Bootable CD into ODD MELLON Follow the keyboard diagnostic procedure in Section 2 6 Diagnostic Program Loaded Yes Perform each test with the diagnostic program Any error detected by the diagnostic program No Perform the continuous test to check if the error is intermittent Identify the test resulting in the Any error detected by the error and perform the appropriate diagnostic program 722 i procedures Follow the ODD diagnostic procedure in Section 2 8 Identify the test resulting in the error and perform the appropriate diagnostic procedures No The system is normal Figure 2 1 Basic flowchart 2 2 2 4 Satellite 100 105 Maintenance Manual 2 2 Basic Flowchart 2 Troubleshooting If the diagnostic program cannot detect an error the error may be intermittent Run the continuous test program r
159. us will be displayed The error codes and their status names are listed in Table 2 1 If an error code is not generated and the problem still exists go to Procedure 5 Table 2 1 HDD error code and status 2 3 Write Pattern Error 4 Read Back Data Error 3 Data Compare Error Restore Data Error Read Verify Error Seek Error Disk Controller Self Test Failed Disk Controller Test unexpected interrupt Failed 12 Disk Controller action Test Failed Disk dos not support SMART Disk read attribute threshold error Disk read attribute value error Disk SMART attribute value error Satellite 100 105 Maintenance Manual 2 13 2 Troubleshooting 2 5 2 5 inch HDD Procedure 5 Connector Check and Replacement Check The HDD or system board may be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the following connectors have been firmly connected to the HDD system board and CPU System board If any connector is loose or off reconnect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check 2 The HDD may be damaged Replace it with a new one following the disassembling instructions in Chapter 4 If the problem persists perform Check 3 Check 3 The System board may be damaged Replace it with a new one following the disassembling instructions in Chapter 4 If the problem persists perform Check 4 Check 4 The CPU may be
160. user has checked all the keys and all the keys in the screen have changed color the diagnostics program would automatically end the test and report the pass information If keyboard test fails program will terminate the test and report the fail information when it is time to timeout The test will end when all keys are pressed or test time is out after 90 seconds 3 2 4 Hotkey Test Check whether Hotkey run well Hotkey test mainly functional keys for example IE Key Audio play etc The methods of testing hotkey are different from keyboard tests sometimes depending on the specific type of notebooks and this explains why some types of notebooks can be tested together with keyboard while others cannot Press E N D to quit the test 3 2 5 Audio Play Test Check whether the system could playback audio normally When the test is completed a file named Audio P log will be saved in the defined location 8 Satellite E100 Maintenance Manual 3 2 Quick Start 3 Diagnostic Programs 3 2 6 Audio Record Test 3 2 7 3 2 8 Check whether the system could record the sound normally If there is no error during the whole test Pass otherwise Fail The test will repeat for four times When the test is completed a file named autest log will be saved in the defined location DMI Read Read the information from the system s SMBIOS and display it in the screen as follows DMI Information Version 1 88 Manufacture TOSHIBA Product Name S
161. ve the top cover according to the following procedures and Figures 4 9 and 4 10 1 Turn the computer upside down and remove the following fifteen screws in the order shown on figure4 9 Six M2 5x7 black flat head screws One M2 5x4 black flat head screws Eight M2x2 5 black flat head screws M2x2 5 black flat head screw M2 5x7 black flat head screw M2 5x4 black flat head screw M2 5x7 black flat head screw Figure 4 9 Removing the Top Cover M2x3 0 black flat head screw C Power board cable OS Finger print cable Bluetooth cable Figure 4 10 Removing the Top Cover Satellite E100 E105 Satellite ProE100 E105 Maintenance Manual 4 19 4 Replacement Procedures 4 5 Top cover 2 Restore the normal computer placement 3 Disconnect the touch pad board flat cable from CN25 Finger print cable from CN51 MMB board flat cable from CN18 Power board flat cable from CN9 and Bluetooth card cable from CN27 4 Remove the four M2x3 black flat head screw securing the top cover 5 Liftup the top cover Installing the Top Cover Install the top cover with the display assembly according to the following procedures and Figures 4 9 4 10 1 Seat the top cover adjusting its position 2 Secure the top cover with four M2x3 black flat head screws 3 Connect the touch pad board flat cable in to CN25 Finger print cable in to CN51 MMB board flat cable in to CN18 Power board flat cable in to CN9 and Bluetooth card

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