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Toshiba G50 Laptop User Manual

1. Glossary 4 User s Manual Qosmio G50 components Elements or parts of a system which make up the whole system Composite Video YUV A standard video signal used to transmit images e g from a VCR to a TV computer program A set of instructions written for a computer that enable it to achieve a desired result computer system A combination of hardware software firmware and peripheral components assembled to process data into useful information configuration The specific components in your system such as the terminal printer and disk drives and the settings that define how your system works You use the HW Setup program to control your system configuration controller Built in hardware and software that controls the functions of a specific internal or peripheral device e g keyboard controller co processor A circuit built into the processor that is dedicated to intensive math calculations CPU Central Processing Unit The portion of the computer that interprets and executes instructions CRT Cathode Ray Tube A vacuum tube in which beams projected on a fluorescent screen producing luminous spots An example is the television set cursor A small blinking rectangle or line that indicates the current position on the display screen D data Information that is factual measurable or statistical that a computer can process store or retrieve data bits A data communications parameter
2. BM Connect disconnect an i LINK device to from another i LINK device that is connected to the computer Connecting the i LINK IEEE1394 cable To connect the i LINK IEEE1394 cable follow the steps as detailed below 1 In order to use the computer s i LINK IEEE1394 port open the left side cover Open the cover by pressing the top right section of the cover to unlock it 1 Make sure the connectors are properly aligned and plug the LINK IEEE1394 cable into the computer i LINK IEEE1394 port Figure 9 15 Connecting the i LINK IEEE1394 cable into the computer 2 Plug the other end of the cable into the device Note the following when you use i LINK E You may need to install drivers for your i LINK devices E Notall i LINK devices have been tested Therefore compatibility with all LINK devices cannot be guaranteed E Some devices might not support sleep or automatic off functions E Do not connect or disconnect an i LINK device while it is using an application or when the computer is automatically shutting it down to save power Data might be destroyed 9 20 User s Manual Qosmio G50 Disconnecting the i LINK IEEE1394 cable To disconnect the i LINK IEEE1394 cable follow the steps as detailed below 1 Open the Safely Remove Hardware icon on the Windows Taskbar Point to i LINK IEEE1394 device and click Disconnect the cable from the computer then from the i LINK device 2 3 1 M Press g
3. 1 To run this program click Start gt All Programs gt TrueSuite Access Manager gt Fingerprint Application with Admin 2 UserAccountControl screen is displayed click the Allow button This setting can only be changed if the currently logged in user has administrator privileges 3 Swipe a registered finger on the fingerprint sensor 4 Click the Setting menu at the TrueSuiteAccessManager screen 5 Administrator Setting screen is displayed check the Enable Single Sign On Fingerprint Authentication check box and then click OK 6 Click the Exit button at the TrueSuiteAccessManager screen Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error free or that it will accurately screen out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software User s Manual 4 9 Qosmio G50 i E The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints M The recognition success rate may differ from user to user Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences
4. 5 3 Qosmio G50 Zoom Pressing FN Space changes the display resolution le El Pp N YM TOSHIBA Zooming Utility reduce Pressing FN 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows E El Pp MN JN TOSHIBA Zooming Utility enlarge Pressing FN 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky that is you can press it once release it and then press an F Number key To start the TOSHIBA Accessibility utility click Start gt All Programs gt TOSHIBA gt Utilities gt Accessibility Windows special keys The keyboard provides two keys that have special functions in Windows the Windows Start Button key activates the Start menu while the application key has the same function as the secondary right mouse button A ae This key activates the Windows Start menu This key has the same function as the secondary right mouse button 5 4 User s Manual Qosmio G50 Desktop style Keyboard The Qosmio G50 comes with a desktop style keyboard built into it This means it is full sized and features a full set of numeric function keys also known as calculator keys on the right hand side Unlike other notebooks computers with smaller keyboards there is no Numeric Mo
5. How to Swipe your Finger i Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures Align the first joint of the finger to the center of the sensor Lightly touch the sensor and swipe finger levelly towards you until the sensor surface becomes visible In performing this process you should also take care to ensure that the center of your fingerprint is on the sensor The following illustrations show the recommended way to swipe your finger over the fingerprint sensor y gt o Sensor i Sensor Figure 4 2 Swipe the finger E Avoid swiping with your finger stiff or pressed too hard onto the sensor and take care to ensure that the center of the fingerprint is touching the sensor before swiping Either of these conditions may cause fingerprint reading to fail M Check the center of the fingerprint whorl before swiping and then ensure this is swiped along the center line of the sensor E There is a possibility of authentication failures if the finger is swiped too quickly or too slowly follow any on screen instructions to adjust the speed used during the swipe process Points to note about the Fingerprint Sensor Please be aware of the following considerations when using the fingerprint sensor A failure to follow these guidelines might result in damage to the sensor sensor failure fingerprint recognition problems or a lower fing
6. Legal Footnote Memory Main System 2 For more information regarding Memory Main System please refer to the Legal Footnotes section in Chapter 11 or click the 2 above Toshiba Quad Core A co processor specialized for media streaming HD Processor processes real time image processing such as image processing and image recognition is installed Provided with some models 1 4 User s Manual Qosmio G50 Power Battery pack The computer is powered by one rechargeable lithium ion battery pack Battery type depending on the model you purchased There are two types of battery packs 7050mAh or 4700mAh Legal Footnote Battery Life 3 For more information regarding Battery Life please refer to the Legal Footnotes section in Chapter 11 or click the 3 above RTC battery AC adaptor The internal RTC battery backs up the Real Time Clock RTC and calendar The AC adaptor provides power to the system and recharges the batteries when they are low It comes with a detachable power cord which will either have a 2 pin or 3 pin plug enclosure As the AC adaptor is universal it can receive a range of AC voltages from 100 to 240 volts however you should note that the output current varies among different models Using the wrong adaptor can damage your computer Refer to the AC adaptor section in Chapter 2 The Grand Tour User s Manual 1 5 Qosmio G50 Disks Hard disk drive or Solid s
7. Video modes B 1 Video RAM 1 4 Volume control dial 2 10 problems 10 20 W Web Camera 1 8 2 10 4 10 Windows Mobility Center 1 17 Wireless communication 4 37 indicator 4 40 Wireless communication switch 1 11 2 1 4 39 Wireless LAN 1 10 4 37 problems 10 23 X xD picture card inserting 9 6 problems 10 12 removing 9 7 Index 4 User s Manual
8. iii a 9 19 Security lOCK cece ee ee ees cece ied a i a 9 21 Troubleshooting Problem solving process eee eee 10 1 Hardware and system checklist 00 10 3 TOSHIBA support cuiiii a eek eee 10 26 Legal Footnotes Specifications Display Controller and Video mode Wireless LAN Card Specifications Lee C 1 Radio Characteristics Li C 2 Supported Frequency Sub bands C 2 Bluetooth wireless technology Interoperability Bluetooth wireless technology and your Health D 2 Regulatory statements D 2 AC Power Cord and Connectors Usage Restrictions If your computer is stolen Glossary Index User s Manual Qosmio G50 Copyright O 2008 by TOSHIBA Corporation All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of TOSHIBA No patent liability is assumed with respect to the use of the information contained herein TOSHIBA Qosmio G50 Portable Personal Computer User s Manual First edition June 2008 Copyright authority for music movies computer programs databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner Copyrighted material can be reproduced only for personal use or use within the home Any other use beyond that stipulated above includ
9. 1 Turn off the computer 2 Disconnect the AC adaptor and all peripheral devices 3 Remove the battery pack 4 Remove the incompatible memory module 5 Install the battery and or connect the AC adaptor 6 Turn on the computer If you are still unable to resolve the problem contact your reseller dealer or service provider Remove the memory module from Slot B and insert it into Slot A 1019 Qosmio G50 Sound system In addition to the information in this section please also refer to the documentation supplied with your audio device Problem No sound is heard Annoying sound is heard Volume control dial Problem No sound is heard Procedure Adjust the volume control dial Turn the dial clockwise to increase the volume and turn it counter clockwise to decrease the volume Check the software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working For further information please refer to Troubleshooting in Windows section of Windows Help and Support In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer please refer to Sound system in Chapter 4 Operating Basics for further information Volume can
10. CD EXTRA Addressing Method 2 Recordable DVD DVD R R DL DVD R R DL DVD RW DVD RW DVD RAM Check the region code on the DVD It must match that on the DVD Super Multi drive Region codes are listed in the Optical disc drives section in Chapter 2 The Grand Tour USB floppy diskette drive The USB floppy diskette drive is available only as an option For further information please refer to Chapter 4 Operating Basics Problem Drive does not operate Some programs run correctly but others do not You cannot access the external floppy diskette drive Procedure Check the connection between the computer and the drive to ensure that it is properly attached The computer s software or hardware configuration may be causing a problem ensure that these configurations match your requirements refer to any relevant documentation for example that supplied with any software in use for further information Try another floppy diskette in the drive if you are able to access this disk then it indicates the original disk and not the drive is probably causing the problem If you are still unable to resolve the problem contact your reseller dealer or service provider 10 10 User s Manual Qosmio G50 ExpressCard For further information please refer to Chapter 9 Optional Devices Problem Procedure ExpressCard error Remove the ExpressCard from the computer and occurs then reinsert it in order to ensu
11. RGB red green and blue ROM read only memory RTC real time clock S P DIF Sony Philips Digital Interface Format SDRAM synchronous dynamic random access memory SLI Scalable Link Interface SO DIMM small outline dual in line memory module TFT thin film transistor USB Universal Serial Bus VESA Video Electronic Standards Association VGA video graphics array XGA extended graphics array A adaptor A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be called a controller alphanumeric Keyboard characters including letters numbers and other symbols such as punctuation marks or mathematical symbols alternating current AC Electric current that reverses its direction of flow at regular intervals analog signal A signal whose characteristics such as amplitude and frequency vary in proportion to are an analog of the value to be transmitted Voice communications are analog signals Glossary 2 User s Manual Qosmio G50 application A group of programs that together are used for a specific task such as accounting financial planning spreadsheets word processing and games ASCII American S
12. Refer to the REGZA Link PC Control section in Chapter 9 Optional Devices for more details This jack lets you connect digital speakers a stereo headphone 16 ohm minimum or a stereo device for audio output When you connect a digital speaker or headphones the internal speaker is automatically disabled This jack can be used also as S PDIF jack and enables connection of optical digital correspondence apparatus A 3 5mm mini microphone jack enables connection of a three conductor mini jack for stereo microphone input and connection of a stereo device for audio input TV Tuner enables watching and recording TV programs Some models are equipped with the TV Tuner This is a sensor window that receives signals from the remote controller which is provided with your computer Models which do not include a remote controller are not equipped with an infrared receiver window so the computer cannot be operated with a remote controller Use this device to navigate when watching TV or playing CDs DVDs Some models are equipped with the Full size remote controller User s Manual Qosmio G50 Communications Modem LAN Bluetooth Wireless LAN Provides capability for data and fax communication It supports V 90 V 92 The speed of data transfer and fax communication depends on the analog telephone line conditions The computer has a modem jack for connection to a telephone line Both V 90 and V 92 are supp
13. Do not use utilities including those intended to enhance hard disk drive access speed They may cause unstable operation and damage data Do not shut down log off or Sleep Hibernate while writing or rewriting the disc Set the computer on a level surface and avoid places subjected to vibrations such as airplanes trains or cars Do not place your computer on unstable tables or any other unstable surfaces A recovery image of the software on your computer is stored on the hard disk drive and can be copied to DVD media by using the following steps 1 2 Have blank DVD media ready The application will allow you to choose from a variety of different media onto which the recovery image can be copied including DVD R DVD RW DVD R DVD RW Please note that some of the above media may not be compatible with the optical disc drive installed into your computer You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding 3 4 5 Turn on your computer and allow it to load the Windows Vista operating system from the hard disk drive as normal Insert the first blank media into the optical disc drive tray Double click the Recovery Disc Creator icon on the Windows Vista desktop or select the application from Start Menu User s Manual 3 11 Qosmio G50 6 After Recovery Disc Creator starts select the type of media and the title you wish to copy and then click the
14. E Make sure the Bridge Media slot indicator is out before you remove the memory media or turn off the computer s power If you remove the memory media or turn off the power while the computer is accessing the memory media you may lose data or damage the media E Do not remove the memory media while the computer is in Sleep or Hibernation Mode The computer could become unstable or data in the memory media could be lost M Do not remove only the miniSD microSD Card while leaving the adaptor in the Bridge Media slot User s Manual 9 7 Qosmio G50 Additional memory module You can install additional memory into the computer in order to increase the amount of system memory that is available This section describes how to install and remove optional memory modules E E You should place a mat beneath the computer in order to prevent the J computer s lid from becoming scratched or damaged when you are installing replacing the memory module In this instance you should avoid mats that are made of materials that hold or generate static electricity M When installing or removing a memory module you must ensure that you do not touch any other internal areas of the computer E nsert the two memory modules into Slot A and Slot B respectively The computer will operate in dual channel mode You can access the inserted memory modules efficiently in dual channel IN E Use only memory modules approved by TOSHIBA E Do not try to i
15. LINK devices optical digital devices M Please verify your disc after recording important data mM DVD R R RW disc cannot be written in VR format H Not support to output VCD and SVCD format About Straight to Disc E Not support to record on DVD R R disc H Not support to record DVD VR format by HDV E HDV support to burn DVD Video only Mm DVD VR format not support to add Menu About recorded DVDs MI Some DVD ROM drives for personal computers or other DVD players may not be able to read DVD R R RW RAM discs E If you use an over used rewritable disc the full formatting might be locked Please use a brand new disc This section provides tips on protecting data stored on your CD s DVD s and floppy diskettes Handle your media with care Following the simple precautions listed below will increase the lifetime of your media and protect the data stored on it CD DVDs 1 2 3 Store your CD s and DVD s in the containers they originally came in to protect them and keep them clean Do not bend the CD s or DVD s Do not write on apply a sticker to or otherwise mar the surface of the CD or DVD that contains the data User s Manual 4 27 Qosmio G50 4 Hold the CD or DVD by its outside edge or the edge on the center hole any fingerprints on the surface of the disc can prevent the drive from properly reading data 5 Do not expose the CD or DVD to direct sunlight extreme heat or cold Do not place
16. SDHC memory cards E SD and SDHC memory cards appear the same externally E The logo on SD and SDHC memory cards is different so pay careful attention to the logo when purchasing DT E The SD memory card logo is S 49 Mm The SDHC memory card logo is 22 9 4 User s Manual Qosmio G50 1 E The maximum capacity of SD memory cards is 2GB The maximum capacity of SDHC memory cards is 16GB Card Type Capacities SD 8MB 16MB 32MB 64MB 128MB 256MB 512MB 1GB 2GB SDHC 4GB 8GB 16GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting an SD SDHC memory card SD SDHC memory cards are sold already formatted in conformity to specific standards If you format the SD SDHC memory card again be sure to format it with the TOSHIBA SD Memory Card Format utility not with the format command provided within Windows In order to run the TOSHIBA SD Memory Card Format utility click Start gt All Programs gt TOSHIBA gt Utilities gt SD Memory Card Format The TOSHIBA SD Memory Card Format utility does not format the protected area of the SD SDHC memory card should you need to format all areas of the memory card including the protected area you will need to obtain an appropriate application that applies the copy protection system Media care Observe the following precaution
17. about 15 mm such as a straightened paper clip into the eject hole near the eject button Eject button Slender object about 15mm Diameter 1 0mm ject hole Disc tray LED Figure 4 10 Manual release with the eject hole Turn off the power before you use the eject hole If the CD DVD is spinning when you open the disc tray the CD DVD could fly off the spindle and cause injury Writing CD DVDs on DVD Super Multi R DL drives You can use the DVD Super Multi R DL drive to write data to either CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM discs TOSHIBA Disc Creator and Ulead DVD MovieFactory are provided as writing software with this computer Ulead DVD MovieFactory can be used to write files in video format TOSHIBA Disc Creator can be used to write data i Please refer to the Writable discs Chapter 2 for details about the types of writable CD and DVD discs that can be supported by this computer Do not turn off the power to the optical disc drive while the computer is accessing it as this may cause you to lose data CD R RW media cannot be accessed using the Create CD DVD option in Media Center To write data to CD R RW media use the TOSHIBA Disc Creator feature that is installed on your computer 4 18 User s Manual Qosmio G50 When writing information to media using an optical drive you should always ensure that you connect t
18. ritel P ritel is a 21 pin connecting cable port system that allows images and high quality stereo sound including Dolby Pro Logic sound formats to be sent from one audio visual device to another It is also known as a SCART connector or Euro connector pixel A picture element The smallest dot that can be made on a display or printer Also called a pel plug and play A capability with Windows that enables the system to automatically recognize connections of external devices and make the necessary configurations in the computer pointing device Any device such as the TouchPad or a mouse that enables you to move the cursor on the screen User s Manual Glossary 11 Qosmio G50 port The electrical connection through which the computer sends and receives data to and from devices or other computers Power Saver A TOSHIBA utility that lets you set the parameters for various power saving functions program A set of instructions a computer can execute that enables it to achieve a desired result See also application prompt A message the computer provides indicating it is ready for or requires information or an action from you R Radio frequency interference RFI shield A metal shield enclosing the printed circuit boards of the printer or computer to prevent radio and TV interference All computer equipment generates radio frequency signals The FCC regulates the amount of signals a computing device
19. 6 Press Capture button Method 2 Simplified steps for making a DVD Video from adding video source 1 Click Start gt All Programs gt DVD MovieFactory for TOSHIBA gt Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory 2 Click Video Disc gt New Project to invoke 2nd Launcher choose your project type then invoke DVD MovieFactory 3 Add source from HD Disk by click Add Video files button to invoke browser dialog box User s Manual 4 25 Qosmio G50 4 Choose the source video then go to Next page to apply Menu 5 After choose the menu template press Next button to go to Burning Page 6 Choose the output type then press Burn button How to learn more about Ulead DVD MovieFactory Please refer to the Help and Manual files for additional Ulead DVD MovieFactory information E Opening the Ulead DVD MovieFactory Manual Start gt All Programs gt DVD MovieFactory for TOSHIBA gt User Manual gt DVD MovieFactory User Manual Important information for use Note the following limitations when you write Video DVD 1 Editing digital video Log in with Administrator rights to use DVD MovieFactory Make sure that your computer is running on AC power when using DVD MovieFactory Operate the computer at Full Power Do not use power saving features While you are editing DVD you can display preview However if another application is running The preview might not display properly
20. Backup function of TOSHIBA Disc Creator TOSHIBA Disc Creator cannot record in packet format You might not be able to use the Disc Backup function of TOSHIBA Disc Creator to back up a DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW disc that was made with other software on a different optical media recorder If you add data to a DVD R DVD R Dual Layer DVD R or DVD R Double Layer disc that you have already recorded to you might not be able to read the added data under some circumstances For example it cannot be read under 16 bit operating systems such as Windows 98SE and Windows Me while in Windows NT4 you will need Service Pack 6 or later and in Windows 2000 you will need Service Pack 2 In addition to this some DVD ROM and DVD ROM CD R RW drives cannot read this added data regardless of the operating system TOSHIBA Disc Creator does not support recording to DVD RAM discs to achieve this you should use Windows Explorer or another similar utility When you back up a DVD disc be sure that the source drive supports recording to DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW media if this is not the case then the source disc might not be backed up correctly When you back up a DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW disc be sure to use the same type of disc You cannot partially delete any data written to a CD RW DVD RW or DVD
21. Basics Problem Cannot access Wireless LAN Bluetooth For further information on Bluetooth wireless communication please refer to Chapter 4 Operating Basics Problem Cannot access Bluetooth device Procedure Check for a firm cable connection between the LAN jack and the LAN hub Make sure the AC adaptor is connected The Wake up on LAN function consumes power even when the system is off If problems persist consult your LAN administrator Procedure Make sure the computer s Wireless communication switch is set to on If problems persist consult your LAN administrator Procedure Check to ensure the computer s Wireless communication switch is set to on Check to ensure the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 10 23 Qosmio G50 HDMI monitor output function Problem Procedure No display Try adjusting the contrast and brightness controls on the television Press the FN F5 hot key in order to change the display priority and ensure that it is not set for the internal display panel only If you are still unable t
22. Create button 7 Follow the on screen instructions Your Recovery Discs will be created Restoring the pre installed software from your created Recovery Discs i Please set your BIOS to default before you recover your computer to the factory state If the pre installed files are damaged you are able to use the Recovery Discs you have created to restore the computer to the state it was in when you originally received it To perform this restoration follow the steps below When the sound mute feature has been activated by pressing the FN ESC key be sure to disable this to allow sounds to be heard before starting the restore process Please refer to Chapter 5 The Keyboard for further details When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Load the Recovery Discs into the optical disc drive and turn off the computer s power 2 While holding down F12 key on the keyboard turn on your computer when the TOSHIBA logo screen appears release the F12 key 3 Use the cursors key to select the CD ROM icon from the menu Please refer to the Boot Priority section in Chapter 7 HW Setup for further information 4 A menu will be displayed from which you should follow the on screen instructions Restoring the pre installed software from the Recovery hard disk drive Please set your BIOS to default before you recover your computer to the factory state On
23. DVD MovieFactory cannot edit or play copy protected content Do not enter Sleep or Hibernation Mode while using DVD MovieFactory Do not operate DVD MovieFactory immediately after turning on the computer Please wait until all Disc Drive activity has stopped When recording to a DV Camcorder to ensure you capture all of your data let the camcorder record for a few seconds before you begin recording your actual data CD recorder DVD Audio mini DVD and Video CD functions are not supported in this version While recording video to DVD please close all other programs Do not run software like a screen saver because it can put a heavy load on the CPU Do not support mp3 decode and encode 4 26 User s Manual Qosmio G50 Media care 2 Before recording the video to DVD Mm When you record DVD disc please use only discs recommended by the Drive manufacturer E Do not set the working drive to a slow device like a USB1 1 hard disk drive or it will fail to write DVD E Do not perform any of the following actions E Operate the computer for any other function including using a mouse or Touch Pad or closing opening the display panel E Bump or cause vibration to the computer m Use the Mode control button and Audio Video control button to reproduce music or voice E Open the DVD drive E Install remove or connect external devices including the following SD SDHC memory card USB device external display
24. Do not try to force the connection doing so can damage the connecting pins eSATA USB combo port eSATA cable Figure 9 12 Connecting an eSATA cable to the eSATA USB combo port User s Manual 9 15 Qosmio G50 1 n A connected eSATA device may not be recognized if it is connected to the computer s eSATA USB combo port while the computer is in Sleep Mode or Hibernation Mode If this occurs disconnect the eSATA device and then reconnect the device while the computer is turned on If you connect an eSATA device after the computer has already been turned on it will take about ten seconds for it to be recognized by the computer Do not attempt to disconnect and reconnect the drive before this period has elapsed Disconnecting an eSATA device When you have finished using an eSATA device you can follow the procedures below in order to disconnect it 1 Wait for the indicator light of an eSATA device to go out to make sure all activity has stopped AN If you disconnect an eSATA device or turn off the power while the computer is accessing the drive you may lose data or damage an eSATA device or the drive 2 3 4 Click the Safely Remove Hardware icon on the Windows Taskbar Click an eSATA device that you want to remove Carefully pull an eSATA device s eSATA USB combo connector out from within the computer s eSATA USB combo port External monitor An external analog monitor can be connected to the e
25. Manual A 1 Qosmio G50 Built in Modem a This information is applicable to the models equipped with a built in modem Network control unit NCU Type of NCU AA Type of line Telephone line analog only Type of dialing Pulse Tone Control command AT commands EIA 578 commands Monitor function Computer s speaker Communication specifications Communication system Data Full duplex Fax Half duplex Communication Data protocol ITU T Rec V 21 V 22 V 22bis V 32 Former CCITT V 32bis V 34 V 90 Bell 103 212A Fax ITU T Rec V 17 V 29 V 27ter V 21 ch2 Former CCITT Communication speed Data transmission and reception 300 1200 2400 4800 7200 9600 12000 14400 16800 19200 21600 24000 26400 28800 31200 33600 bps Data reception only with V 90 28000 29333 30666 32000 33333 34666 36000 37333 38666 40000 41333 42666 44000 45333 46666 48000 49333 50666 52000 53333 54666 56000 bps Fax 2400 4800 7200 9600 12000 14400 bps Transmitting level 10 dBm Receiving level 10 to 40 dBm Input output 600 ohms 30 impedance Error correcting MNP class 4 and ITU T V 42 Data compression MNP class 5 and ITU T V 42bis Power supply 3 3V supplied by computer A 2 User s Manual Qosmio G50 Appendix B Display Controller and Video mode Display controller 1 The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off Due to the display panel s increase
26. R s DVD R s and DVD RW s at up to 8x speed DVD RW s DVD R Dual Layer and DVD R Double Layer at up to 6x speed DVD RAM at up to 5x speed and supports the following formats CD R CD RW DVD ROM DVD Video CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW DVD RAM Display The computer s internal display panel supports high resolution video graphics and can be set to a wide range of viewing angles for maximum comfort and readability Display panel 18 4 TFT LCD screen 16 9 32 million colors with one of the following resolutions E HD 1680 horizontal x 945 vertical pixels FHD 1920 horizontal x 1080 vertical pixels User s Manual 1 7 Qosmio G50 D Legal Footnote LCD 5 For more information regarding the LCD please refer to the Legal Footnotes section in Chapter 11 or click the 5 above Graphics controller The graphics controller maximizes display performance Refer to Display Controller and Video mode section in Appendix B for more information Legal Footnote Graphics Processor Unit GPU 6 For more information regarding the Graphics Processor Unit GPU please refer to the Legal Footnotes section in Chapter 11 or click the 6 above Keyboard Built in The internal keyboard provides the
27. Remaining battery power can be monitored using the following methods 1 E 0 Clicking the battery icon on the Taskbar Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time This is because the computer needs this time to check the battery s remaining capacity and then calculate the remaining operating time based on this together with the current power consumption Please be aware that the actual remaining operating time may differ slightly from the calculated time With repeated discharges and recharges the battery s capacity will gradually decrease In view of this it will be noted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time A battery s usefulness depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on M Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period E Hard disk drive power off period How often and for how long you use the hard disk drive and external disk c drives for example optical disc and floppy diskette drive How much charge the battery contained to begin with How you use optional devices such as a ExpressCards to which the battery supplies power Whether y
28. allow you to start from a the built in hard disk drive 1 b the built in hard disk drive 2 c the optical drive d a floppy diskette drive e the network and f USB Memory boot T Please note that a highlighted bar will only appear under the selected T device 3 Use the left right cursor keys to highlight the boot device you want and press ENTER 7 If a Supervisor Password has been set manual boot device selection 1 functions may be restricted The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup In addition if you press a key other than one of those listed or if the selected device is not installed the system will continue to boot according to the current and available settings in HW Setup HDD Priority Options If more than one hard disk drive is installed in the computer this option allows you to set the priority associated with hard disk drive detection the first hard disk drive detected that has a valid boot command on it will be the device from which the computer will start Built in HDD1 gt The priority is set as built in HDD1 gt Built in HDD2 gt built in HDD2 gt USB Default USB Built in HDD2 gt The priority is set as built in HDD2 gt Built in HDD1 gt built in HDD1 gt USB USB Built in HDD1 gt The priority is set as built in HDD1 gt USB gt Built in USB gt built in HDD2 HDD2 Built i
29. an adaptor An ATAPI interface controller is used for CD DVD ROM operation When the computer is accessing a CD DVD ROM an indicator on the drive glows I Use the DVD playback application to view DVD Video discs If you have a DVD Super Multi drive refer also to the Writing CD DVDs on DVD Super Multi R DL drives section for precautions on writing to CDs DVDs Loading discs To load CD DVDs follow the steps as detailed below 1 When the computer s power is on press the eject button to open the Disc tray Figure 4 6 Pressing the eject button 2 Grasp the disc tray gently and pull until it is fully opened _ gt Figure 4 7 Pulling the disc tray open User s Manual 4 15 Qosmio G50 Figure 4 8 Inserting a CD DVD Dy When the disc tray is fully opened the edge of the computer will extend I slightly over the CD DVD tray Therefore you will need to turn the CD DVD at an angle when you place it in the disc tray After seating the CD DVD however make sure it lies flat JN E Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment M Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of the disc tray to make sure there are no such objects before closing the drive 4 Press gently at the center of the CD DVD until you feel it click into place The CD DVD should lie below the
30. an external display or television stop the TOSHIBA DVD PLAYER and change the screen resolution in Resolution on the Monitor tab in the Display Settings However video cannot be output to some external displays and televisions due to output or playback conditions When viewing DVD Video on an external display or TV change the display device before playing DVD Video cannot be displayed simultaneously in clone mode on both the computer s display panel and an external display Do not change the screen resolution while running the TOSHIBA DVD PLAYER TOSHIBA DVD PLAYER TOSHIBA DVD PLAYER software is supported for playback of DVD Video and DVD VR The TOSHIBA DVD PLAYER does not have a parental control function In order to protect copyrights the Windows Print Screen function is disabled when TOSHIBA DVD PLAYER is running Print Screen functions are disabled even when running other applications besides TOSHIBA DVD PLAYER and when TOSHIBA DVD PLAYER is minimized Please close the TOSHIBA DVD PLAYER to use the Print Screen function Carry out the installation uninstallation of the TOSHIBA DVD PLAYER under a user account with administrator rights User s Manual 8 15 Qosmio G50 E Do not change Windows Users while TOSHIBA DVD PLAYER is running E For some DVD Video discs using the control window to change the audio track will also change t
31. applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory will vary depending on system memory size and other factors Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The actual transmission speed will be lower than the theoretical maximum speed The wireless adapter is based on a draft 2 0 release version of the IEEE 802 11n specification and may not be full compatible with or support some feature e g security of certain Wi Fi equipment Non applicable Icons s Certain computer chassis are designed to accommodate all possible configurations for an entire product series Therefore please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis User s Manual 11 3 Qosmio G50 Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of t
32. are forbidden Safety Instructions Use the following safety guidelines to help protect yourself and your computer When Using Your Computer Do not operate your portable computer for an extended period of time with the base resting directly on your body With extended operation heat can potentially build up in the base Allowing sustained contact with the skin could cause discomfort or eventually a burn E Do not attempt to service the computer yourself Always follow installation instructions closely E Do not carry a battery in your pocket purse or other container where metal objects such as car keys could short circuit the battery terminals The resulting excessive current follow can cause extremely high temperatures and may result in damage from burns E Be sure that nothing rests on your AC adapter s power cable and that the cable is not located where it can be tripped over or stepped on E Place the AC adapter in a ventilated area such as a desk top or on the floor when you use it to run the computer or to charge the battery Do not cover the AC adapter with papers or other items that will reduce cooling also do not use the AC adapter while it is inside a carrying case vi User s Manual Qosmio G50 E Use only the AC adapter and batteries that are approved for use with this computer Use of another type of battery or AC adapter may risk fire or explosion E Before you connect the computer to a power
33. by the System Hibernate feature E Allows the use of the panel power off feature 3 8 User s Manual Qosmio G50 Starting Hibernation Mode F You can also enable Hibernation Mode by pressing FN F4 please refer 1 to Chapter 5 The Keyboard for further details To enter Hibernation Mode follow the steps below 1 Click Start 2 Click the arrow button E in the power management buttons Mol wal and select Hibernate from the menu Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid In order to define these settings you can follow the steps as described below 1 Click Start and click the Control Panel 2 Click System and Maintenance and click Power Options 3 Click Choose what the power buttons do or Choose what closing the lid does 4 Enable the desired Hibernation Mode settings for When I press the power button and When close the lid 5 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the hard disk drive During this time the Hard Disk Drive indicator will glow After you turn off the computer and the content of memory has been saved to the hard disk drive turn off the power to any peripheral devices Do not turn the computer or devices back on immediately Wait a
34. card miniSD microSD Card Memory Stick Duo PRO PRO Duo xD Picture Card and MultiMediaCard Refer to Chapter 9 Optional Devices The integrated sound system provides support for the computer s internal speakers and microphone as allowing an external microphone and headphones to be connected via the appropriate jacks Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger Camera Assistant Software will help you to add various video effects to your video or photograph Please refer to the Web Camera section in Chapter 4 Operating Basics Connect the coaxial cable to this port to watch TV programs on your computer or record them The dimensions and shape of the TV antenna port vary for different regions Provided with some models User s Manual 129 Qosmio G50 HDMI out port Headphone S PDIF and Line out jack Microphone and Line in jack TV Tuner Infrared receiver window Full size remote controller HDMI out port can connect with Type A connector HDMI cable HDMI cable can send video and audio signals In addition to this it can send and receive control signals By connecting a TV which supports HDMI Control to this port the remote control for the connected TV can be used to operate some of the computer functions
35. compatible ports do not work when connected to a compatible port The USB Wakeup function does not work eSATA device Procedure Some external devices may not work when connected to a compatible port when the USB Sleep and Charge function is Enabled Reconnect the external device after turning ON the computer If the external device still does not work connect device to a USB port if there is one that does not have the USB Sleep and Charge function compatible icon 4 or change the USB Sleep and Charge function setting to Disabled When USB Sleep and Charge function is set to Enabled the USB Wakeup function does not work for ports that support the USB Sleep and Charge function In that case use a USB port if there is one that does not have the USB Sleep and Charge function compatible icon 4 or change the USB Sleep and Charge function setting to Disabled In addition to the information in this section please also refer to the documentation supplied with your eSATA device Problem eSATA device does not work Procedure Remove the eSATA device from the computer and then reconnect it to a free port it in order to ensure it is firmly attached A connected eSATA device may not be recognized if it is connected to the computer s eSATA USB combo port while the computer is in Sleep Mode or Hibernation Mode If this occurs disconnect the eSATA device and then re
36. computer Debris on the connectors may cause memory access problems Slot B Latches Slot A 4 AH GIGLI PG QP LEP GE Figure 9 9 Removing the memory module 9 Seat the memory module cover in place and secure it with one screw DT Take care to ensure that the memory module cover is firmly closed 10 Install the battery pack refer to Replacing the battery pack section in Chapter 6 Power if required 11 Turn your computer over Battery Packs You can increase the portability of the computer with additional battery packs so that if you re away from an AC power source and your battery runs low you can replace it with a freshly charged battery Please refer to Chapter 6 Power for further information Universal AC Adaptor If you frequently use your computer at more than one site it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you 9 12 User s Manual Qosmio G50 Battery Charger USB The battery charger provides a convenient way to charge up to two Lithium lon battery packs without requiring the use of your computer The computer is equipped with Universal Serial Bus ports that can accommodate compatible devices These ports comply with the USB 2 0 standard USB FDD Kit i The USB floppy diskette drive accommodates either a 1 44MB or 720KB a 3 2 1 floppy diskette and connects to one of the comput
37. computer for operating the Media Center This section describes an overview of each function Please refer to the Chapter 8 AV functions for more information E Front operation panel E Remote controller Front operation panel The Front operation panel is located above the keyboard AV related functions such as CD DVD Play Pause Stop Previous Next Mute Illumination On Off Camera and DOLBY are available Remote controller It can operate AV related functions Some models are provided with a remote controller Using the Fingerprint Sensor optional l Some models have a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints By enrolling the ID and password onto the fingerprint authentication feature it is no longer necessary to input the password from the keyboard Fingerprint feature enables you to E Logon to Windows and access a security enabled homepage through Internet Explorer E Files and folders can be encrypted decrypted and third party access to them prevented E Disable the password protected screen saver when returning from a power saving mode such as Sleep Mode E Authentication of the User Password and if applicable the HDD Hard Disk Drive Password when booting up the computer Pre OS Authentication E Single Swipe Sign On feature Fingerprint cannot be used in models that do not have a fingerprint module installed 4 2 User s Manual Qosmio G50
38. consume more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions M Power is turned back on immediately after shutting down E Memory circuits are exposed to static electricity or electrical noise Hibernation Mode The Hibernation Mode feature saves the contents of memory to the hard disk drive when the computer is turned off so that the next time it is turned on the previous state is restored Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer M Save your data While entering Hibernation Mode the computer saves the contents of memory to the hard disk drive However for safety sake it is best to save your data manually M Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed Wait for the Hard Disk Drive indicator to go out E Do not install or remove a memory module while the computer is in Hibernation Mode Data will be lost Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits E Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition E You can return to your previous working environment immediately when you turn on the computer E Saves power by shutting down the system when the computer receives no input or hardware access for the time period set
39. date has been reached or which is completely discharged E Do not use different types of batteries or old and new batteries at the same time E Do not carry the battery together with metal necklaces hairpins or other metal accessories E When storing or disposing of used batteries make sure to put some insulation tape on their terminals and to avoid short circuits If these precautions are not followed heating fluid leakage or explosion may occur This may cause burns or personal injury If battery fluid gets on your skin or clothes wash immediately with clean water If battery fluid gets in your eyes rinse your eyes with clean water immediately and see a doctor Do not touch the battery fluid on instruments or devices with bare hands Wipe off with a cloth or paper towel User s Manual 8 9 Qosmio G50 Full size remote controller Type of battery that can be used for the Full size remote controller When the batteries shipped with the remote controller are discharged replace them with commercially available AA manganese batteries or AA alkaline batteries Other types or battery should not be used Installing the batteries 1 Open the battery cover on the back of the Full size remote controller Slide the cover in the direction of the arrow to remove the cover Battery cover Figure 8 4 Opening the battery cover 2 Insert the batteries in place Be sure to place the batteries with their polariti
40. dedicated numeric keys dedicated cursor control keys ag and Keys The keyboard is compatible with the IBM enhanced keyboard Refer to Chapter 5 The Keyboard for details Pointing Device Built in Touch Pad The integrated Touch Pad and control buttons in the palm rest allow control of the on screen pointer and support functions such as the scrolling of windows Ports External monitor This port provides 15 pin analog VGA port This port allows you to connect an external monitor to the computer Universal Serial Bus The computer supports multiple Universal Serial USB 2 0 Bus ports that comply with the USB 2 0 standard The ports with the icon 4 has USB Sleep and Charge One of the USB ports has eSATA External Serial ATA function Please note that it is not possible to confirm the operation of all functions of all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly 1 8 User s Manual Qosmio G50 i LINK IEEE1394 Slots ExpressCard Bridge media Multimedia Sound system Web Camera TV antenna port This port allows high speed data transfer to take place between the computer and external devices such as digital video cameras The internal ExpressCard slot is a Universal slot This slot supports ExpressCard 54 and ExpressCard 34 modules This slot lets you insert an SD SDHC memory
41. electromechanical device that reads and writes a hard disk See also hard disk hardware The physical electronic and mechanical components of a computer system typically the computer itself external disk drives etc See also software and firmware hertz A unit of wave frequency that equals one cycle per second host computer The computer that controls regulates and transmits information to a device or another computer hot key The computer s feature in which certain keys in combination with the extended function key FN can be used to set system parameters such as speaker volume HW Setup A TOSHIBA utility that lets you set the parameters for various hardware components icon A small graphic image displayed on the screen or in the indicator panel In Windows an icon represents an object that the user can manipulate i LINK IEEE1394 This port enables high speed data transfer directly from external devices such as digital video cameras input The data or instructions you provide to a computer communication device or other peripheral device from the keyboard or external or internal storage devices The data sent or output by the sending computer is input for the receiving computer instruction Statements or commands that specify how to perform a particular task Glossary 8 User s Manual Qosmio G50 interface 1 Hardware and or software components of a system used specifically to connect one s
42. follow the steps in the exact order as described in the User s Manual Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts M Never place your computer or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use E Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 3 2 User s Manual Qosmio G50 1 Connect the power cord to the AC adaptor Figure 3 2 Connecting the power cord to the AC adaptor 3 pin plug a Either a 2 pin or 3 pin adaptor cord will be included with the computer 1 depending on the model 2 Connect the AC adaptor s DC output plug to the DC IN 19V jack on the back of the computer DC output plug 3 Plug the power cord into a live wall outlet the Battery and DC IN indicators on the front of the computer should glow User s Manual 34 Qosmio G50 Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding
43. for TOSHIBA allows users to instantly create DVD video or slideshow discs via a user friendly wizard interface with specific task oriented features This utility allows you to format an SD SDHC memory card by the SD standard format This section describes the Windows Mobility Center Mobility Center is a utility for accessing several mobile PC settings quickly in one window A default maximum of eight tiles are provided by the operating system and the additional two tiles are added to your Mobility Center E Lock Computer This can be used to lock your computer without turning it off This has the same function as the Lock button at the bottom of the right pane in the start menu E TOSHIBA Assist This can be used to open TOSHIBA Assist if it is already installed in your computer This software is provided for playback of DVD Video lt has an on screen interface and functions Click Start gt All Programs gt TOSHIBA DVD PLAYER gt TOSHIBA DVD PLAYER Frame dropping audio skipping or out of synch audio and video may occur during playback of some DVD Video titles Make sure to connect the computer s AC adaptor when playing a DVD Video Power saving features may interfere with smooth playback User s Manual Qosmio G50 CD DVD Drive Acoustic Silencer Optional accessories The CD DVD Drive Acoustic Silencer utility allows you to configure the read speed at which the optical disc drive will operate I
44. for example the Shut Down Mode Sleep Mode or the Hibernation Mode modem Derived from modulator demodulator a device that converts modulates digital data for transmission over telephone lines and then converts modulated data demodulates to digital format where received monitor A device that uses rows and columns of pixels to display alphanumeric characters or graphic images See also CRT motherboard A name sometimes used to refer to the main printed circuit board in processing equipment It usually contains integrated circuits that perform the processor s basic functions and provides connectors for adding other boards that perform special functions MP3 An audio compression standard that enables high quality transmission and real time playback of sound files N network A collection of computers and associated devices that are connected by communications facilities A network allows you to share data and peripheral devices such as printers with other users and to exchange electronic mail non system disk A disk for storing programs and data that cannot be used to start the computer Compare system disk nonvolatile memory Memory usually read only ROM that is capable of permanently storing information Turning the computer s power off does not alter data stored in nonvolatile memory Glossary 10 User s Manual Qosmio G50 O OCR Optical Character Recognition reader A technique or device th
45. heavy objects on your CD s or DVD s 7 If your CD s or DVD s become dusty or dirty wipe them with a clean dry cloth from the center hole outwards do not wipe in a circular direction If necessary you can use a cloth that has been lightly dampened in water or a neutral cleaner but you must not use benzine thinner or any similar cleaning solution o Floppy diskettes 1 The USB floppy diskette drive is available only as an option 1 Store your floppy diskettes in the container they came in to protect them and keep them clean If a floppy diskette becomes dirty clean it with a soft lightly dampened cloth do not use cleaning fluid 2 Never open the shutter or touch the magnetic surface of your floppy diskette doing this could permanently damage it and lose data 3 Always handle floppy diskettes with care to prevent the loss of stored data 4 Always apply the floppy diskette label in the correct location and never apply a new label on top of an existing one in this instance the label could come loose and damage the floppy diskette drive 5 Never use a pencil for writing on a floppy diskette label as the dust from the pencil lead could cause a system malfunction if it found its way onto the computer s components In this instance always use a felt tipped pen and write the label first before applying it to the floppy diskette 6 Never put a floppy diskette in a location where water or other liquid may make contact wi
46. if available Allows you to select a channel or chapter number while watching TV or CD DVD replay Numbers letters or symbols can be entered To select a channel or chapter number of two or more digits press the buttons sequentially For example press the 1 button and then the 0 button to select the number 10 Deletes entered numbers letters or symbols The OK button on the remote controller has the same functions User s Manual 8 7 Qosmio G50 Red Green Yellow It jumps to a registration link and Blue buttons These buttons are not provided with some models Teletext Starts or terminates the Teletext mode This button is not provided with some models Using the remote controller Some computers include a remote control unit which allows you to control some of your computer s functions from a distant location 1 E The remote controller is designed specifically for this computer M Some application programs may not support remote control functions Operational range of the remote controller Point the remote controller at your computer and press a button The operational angle and distance are described below Distance Within 5 m from the infrared receiver window Angle Within a 30 degree horizontal and 15 degree vertical range of the infrared receiver window Infrared receiver window 30 degrees NL 15 degrees vertically 5 15 degrees vertically es 5m Re
47. including the supplied power adapter the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC in case of implemented telecommunication accessories and the Low Voltage Directive 73 23 EEC for the supplied power adapter This product and the original options are designed to observe the related EMC Electromagnetic Compatibility and safety standards However TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented In this case the persons who have connected implemented those options cables have to provide assurance that the system PC plus options cables still fulfils the required standards To avoid general EMC problems the following guidance should be noted E Only CE marked options should be connected implemented E Only best shielded cables should be connected User s Manual vii Qosmio G50 GOST IllopraTtHBHbHi KomnbIioTep Hsrorosputeas Toshiba Europe GmbH Aapec Hammfelddamm 8 41460 Neuss Germany Caenan no Bn Kurae Important Safety Information for Computers with TV tuner IEC60950 1 EN60950 1 Information technology equipment Safety Coaxial cable connection to this computer must only be used if the cable outer conductive shielding has been grounded by the cable installer at the building premises as close to the point of cable entrance or attachment as practicable and the conne
48. locks only the alphabetic characters into upper case while the Shift Lock function on a typewriter places all keys in the shifted position M The SHIFT keys the Tab key and the BACK SPACE key perform the same function as their typewriter counterparts but also have special computer functions Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps User s Manual 5 1 Qosmio G50 Function keys F1 F9 The function keys not to be confused with the special FN key are the twelve keys at the top of your keyboard these keys function differently from other keys A F1 a F2 n Pol Pe PA Po Po F8 Poe F10 F11 F12 F1 through F9 are called function keys because they execute programmed functions when pressed and when used in combination with the FN key those keys marked with icons also execute specific functions on the computer Please refer to the section Soft keys FN key combinations in this chapter for further information taking care to note that the function executed by individual keys will depend on the software you are using Soft keys FN key combinations 1 Hot keys The FN function is unique to TOSHIBA computers and is used in combination with other keys to form soft keys Soft keys are key combinations that enable disable or configure specific features Please note that some software may disable or interfere with soft key operations an
49. or frames being dropped from videos due to battery depletion For more information refer to the manual in the Microsoft Windows Vista User s Manual 8 1 Qosmio G50 Front operation panel i A SE ell Ll 1 A This section describes th mode e panels of the front operation panel in Windows Only touch the panels with your fingers Do not press the panels too strongly or use a ballpoint pen or any other pointed object to touch the panels Doing so may damage the panels Nine panels are available for use CD DVD Play Pause Stop Previous Next MuteOn Off Illumination On Off Camera DOLBY These panels allow you to manage Audio Video functions run applications and access utilities L ASE gt il E 144 gt A uso 9 DOLBY Figure 8 1 Front operation panel CD DVD panel Play Pause panel STOP panel Previous panel Next panel Mute On Off panel Touching this panel will launch an application program that allows you to watch a DVD or listen to a CD Touching this panel while the computer is on or in Sleep Mode will launch Media Center My Music is started when a music CD is inserted in the optical disc drive and My Video is started when a DVD video is in the drive If the application you wish to run is not selected as the active window when these panels are touched please switch to the application manually For example by clicking the taskbar item for the appli
50. ordinances or regulations E Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deteriorate and the battery life might be shortened E Never install or remove the battery pack without first turning off the power and disconnecting the AC adaptor Never remove the battery pack while the computer is in Sleep Mode Data could be lost oT Never remove the battery pack while the Wake up on LAN function is 1 enabled Data will be lost Before you remove a battery pack disable the Wake up on LAN function User s Manual 6 5 Qosmio G50 Charging the batteries When the power in the battery pack becomes low the Battery indicator will flash orange to indicate that only a few minutes of battery power remain If you continue to use the computer while the Battery indicator flashes the computer will enable Hibernation Mode so that you do not lose any data and automatically turn itself off You must recharge a battery pack when it becomes discharged Procedures To recharge a battery pack while it is installed in the computer connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet the Battery indicator will glow orange while the battery is being charged Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack Never attempt t
51. rate Enroll two or more fingers Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers Check the condition of your finger any conditions which have changed since enrollment such as injury rough skin and extremely dry wet soiled dirty oily soaked or swollen fingers may lower the recognition success rate Also if the fingerprint is worn down or the finger becomes thinner or fatter the recognition success rate may be lowered As the fingerprint for each finger is different and unique you should ensure that only the registered or enrolled fingerprint or fingerprints are used for identification Check the position and speed at which you swipe your finger across the sensor please refer to the preceding drawing The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate may differ from user to user 4 4 User s Manual Qosmio G50 Setup Procedure Please use the following procedure when first using fingerprint authentication ll 1 Fingerprint Registration You should initially enroll the required authentication data using the Fingerprint Enrollment Wizard E nuse the fingerprint authentication system will use the same username and passwor
52. regarding Wireless LAN please refer to the Legal Footnotes section in Chapter 11 or click the 7 above User s Manual Qosmio G50 Wireless communication switch Security Security lock slot Special features This switch turns the Wireless LAN and Bluetooth functions on and off Please note that all models are provided with a Wireless communication switch and some models are equipped with both Wireless LAN and Bluetooth functionality Connects a security lock to anchor the computer to a desk or other large object The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use Access each function using the following procedures 1 To access the Power Options click Start gt Control Panel gt System and Maintenance gt Power Options Hot keys Display automatic power off HDD automatic power off System automatic Sleep Hibernation Mode Power on password Instant security Hot keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program This feature automatically cuts off power to the computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power Options This feature automatically cuts off power to the hard disk driv
53. speed media DVD RW DVD Specifications for Recordable Disc for Version 1 1 or version 1 2 Victor Company of Japan Ltd JVC for 2x 4x and 6x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 2x 4x and 6x speed media 4 20 User s Manual Qosmio G50 DVD RW Ricoh Co Ltd for 2 4x 4x and 8x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 2 4x 4x and 8x speed media DVD RAM DVD Specifications for DVD RAM Disc for Version 2 0 Version 2 1 or Version 2 2 Matsushita Electric Industrial Co Ltd for 3x and 5x speed media Hitachi Maxell Ltd for 3x and 5x speed media M DVD Super Multi drive cannot use discs that allow writing faster than 16x speed DVD R and DVD R media 8x speed DVD R Dual Layer DVD RW and DVD R Double Layer media 6x speed DVD RW media 5x speed DVD RAM media E Some types and formats of DVD R Dual Layer and DVD R Double Layer discs may be unreadable E 26GB and 5 2GB DVD RAM media cannot be read from or written to E DISC created in DVD R Dual Layer format4 Layer Jump Recording cannot be read M Ifthe disc is poor in quality or is dirty or damaged writing or rewriting errors may be noted ensure that you check all discs for dirt or damage before you use them E The actual number of rewrites to CD RW DVD RW DVD RW or DVD RAM media will be affected by the quality of the disc itself and the way in which it is used E There are two types of DVD R medi
54. subject to separate national type approvals lt has not been tested for conformity to national type regulations and no guarantee of successful operation of that specific function on specific national networks can be given Following information is only for EU member States Disposal of products The symbol indicates that this product may not be treated as household waste Please ensure this product is properly disposed as inappropriate waste handling of this product may cause potential hazards to the environment and human health For more detailed information about recycling of this product please contact your local city office your household waste disposal service or the shop where you purchased the product Disposal of batteries and or accumulators A Pb Hg Cd The crossed out wheeled dust bin symbol indicates that batteries and or accumulators must be collected and disposed of separately from household waste f the battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled dust bin symbol This symbol may not be displayed depending on the country and region where you purchased User s Manual Qosmio G50 Disposing of the computer and the computer s batteries MB Discard this computer in accordance with a
55. take a picture while moving your neck down and up M Click the Back button to practice the guide once more Click the Next button to start image capturing process Adjust the position of your face so that it fits within the face shaped frame Once your face has been positioned properly the recording will commence Start moving your neck very slightly to the left and right and then move your neck down and up Registration will end after you have repeatedly moved your neck left right down and up When the register succeeds below message will be displayed on the screen Registration successful Now we 1l do the verification test Click the Next button Click the Next button to perform the verification test Perform the verification test Face the screen as you do when you register E If verification fails click the Back button and re register Please refer from step 6 to step 8 4 12 User s Manual Qosmio G50 10 If verification is successful click the Next button and register an account 11 Register the account Fill in the account registration fields Fill in the all fields 12 The Management screen is displayed The registered account name will be displayed Clicking on it will cause the captured image of your face to be displayed on the left How to Delete the Face Recognition Data Delete image data account information and personal record data created during registration To delete the
56. that you do not write to or delete data from the wrong drive Be sure to connect the AC adaptor to the computer before you write or rewrite any information Before you enter either Sleep Mode or Hibernation Mode take care to ensure that any DVD RAM writing has been completed In this instance writing is finished if you can eject the DVD RAM media Be sure to close all other software programs except for the writing software itself Do not run software such as a screen saver which can put a heavy load on the processor Operate the computer at its full power settings do not use any power saving features Do nat write information while virus checking software is running instead wait for it to finish then disable the virus protection applications including any software that checks files automatically in the background Do not use any hard disk utilities including those that are intended to enhance hard disk drive access speeds as they may cause unstable operation and damage data CD RW Ultra Speed media should not be used as data may be lost or damaged You should always write from the computer s hard disk drive onto the CD DVD do not try to write from shared devices such as a server or any other network device Writing with software other than TOSHIBA Disc Creator has not been confirmed therefore operation with other software applications cannot be guaranteed 4 22 User s Manual Qosmio G50 When writi
57. the system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options To protect against overheating the processor has an internal temperature sensor so that if the computer s internal temperature rises to a certain level the cooling fan is turned on or the processing speed is lowered This can be specified in the Power Options If the processor s temperature reaches an unacceptably high level with either setting the computer will automatically shut down to prevent any damage in this instance all unsaved data in memory will be lost Hibernation Mode Sleep Mode This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are automatically saved to the hard disk drive so that when you next turn the power on again you can continue working right where you left off Refer to the Turning off the power section in Chapter 3 Getting Started for more details If you have to interrupt your work you can use this feature to allow you to turn off power to the computer without exiting from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off User s Manual Qosmio G50 USB Sleep and Charge function USB Wakeup function This feature allows you to charge USB compatible external devices such as mobile phones or
58. the TrueSuiteAccessManager screen 5 Administrator Setting screen is displayed check the Enable Pre OS Fingerprint Authentication check box and then click OK 6 Click the Exit button at the TrueSuiteAccessManager screen Lai Fingerprint Single Swipe Sign On Feature General This is a feature that allows the user to complete the authentication for both the User BIOS Password and if applicable the HDD Hard Disk Drive Password and logging onto Windows using only one fingerprint authentication when booting up It is necessary to register the User BIOS Password and Windows Logon Password before using the Fingerprint Pre OS Authentication and this Fingerprint Single Swipe Sign On Feature Please use the TOSHIBA Password Utility to register your User BIOS Password If Windows Logon is not the default for your system see Manual to register your Windows Logon Password Only one fingerprint authentication is required to replace the User BIOS Password and if applicable the HDD Hard Disk Drive Password and the Windows Logon Password How to Enable Fingerprint Single Swipe Sign On Feature It is necessary to first enroll your fingerprint with the Fingerprint application prior to enabling and configuring the Fingerprint Single Swipe Sign On feature You should check that your fingerprint is enrolled before configuring the settings please refer to the Manual for Fingerprint Registration Enrollment for further instructions
59. the Windows Taskbar 3 Click the icon with the primary left mouse button to display a list of regions that the modem supports together with a sub menu which details telephony location information a check mark will appear next to the currently selected region and telephony location 4 Select either a region from the region menu or a telephony location from the sub menu E When you click a region it becomes the modem s default selection for any new dialling locations that are created within the Windows Control Panel Phone and Modem Options E When you select a telephony location the corresponding region is automatically selected and becomes the modem s default setting Properties menu Click the icon with the secondary right mouse button in order to display a Properties menu on the screen 4 34 User s Manual Qosmio G50 Setting Within the Properties menu you are able to either enable or disable the following settings AutoRun Mode Allows you to configure whether the Modem Region Select utility starts automatically whenever you start up the operating system Open the Dialing Properties dialog box after selecting region Allows you to configure whether the dialing properties dialog box will be displayed automatically after you have selected a region Location list for region selection Displays a sub menu appears which details location information Open dialog box if the modem and Telephony Current Locatio
60. the source the next section provides checklists for individual components and peripherals Before using a peripheral device or application software that is not an authorized Toshiba part or product make sure the device or software can be used with your computer Use of incompatible devices may cause injury or may damage your computer Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas M System start up E Pointing device E Self test E Fingerprint Sensor E Power E USB device M Password E eSATA device E Keyboard E Additional memory module E Internal display panel M Sound system E Hard disk drive E Volume control dial M USB floppy diskette drive E External monitor E ExpressCard E Modem E SD SDHC memory card E LAN miniSD microSD Card E Wireless LAN E Memory Stick Memory Bluetooth Stick Duo Memory Stick PRO m1 HDMI monitor output function Memory Stick PRO Duo E i LINK IEEE1394 device M xD picture card E Video Playback MB MultiMediaCard Recovery Discs E Infrared receiver window User s Manual 10 3 Qosmio G50 System start up When the computer does not start properly check the following items E Self Test E Power Sources BM Power on Password Self test While booting up the computer self test is executed automatically and the following will be displayed gt Qosmio This message
61. to charge the device M When USB Sleep and Charge function is set to Enabled USB bus 1 power DC5V will be supplied to compatible ports even when the power of the computer is turned OFF USB bus power DC5V is similarly supplied to the external devices which are connected to the compatible ports However some external devices cannot be charged solely by supplying USB bus power DC5V As for the specifications of the external devices please contact the device manufacturer or check the specifications of the external devices thoroughly before use M Using the USB sleep and charge function to charge external devices will take longer than charging the devices with their own chargers E fexternal devices are connected to compatible ports when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the computer when using the USB sleep and charge function E External devices connected to the USB bus power DC5V function that interfaces with the power ON OFF of the computer may always be in an operational state E When there is a current overflow of the external devices connected to the compatible ports USB bus power DC5V supply may be stopped for safety reasons M When USB Sleep and Charge function is set to Enabled the USB Wakeup function does not work for compatible p
62. to the digital connector on a public telephone or to a digital private branch exchange PBX M Never connect the built in modem to a key telephone system for residences or offices E Avoid using your computer modem with the telephone cable connected during an electrical storm There may be a remote risk of electric shock from lightning 2 4 User s Manual Qosmio G50 OC Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer Back The following figure shows the computer s back Infrared transmitter cable ports TV antenna port eSATA USB combo port Cooling vent Link indicator green LAN jack HDMI out port ui SIS U O yl D j Uae ws DC IN 19V jack External monitor port i indicator Cooling vent Figure 2 4 The back of the computer DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer eco DC IN 19V External monitor This port allows you to connect an external O port monitor to the computer HDMI out port HDMI out port can connect with Type A Homi connector HDMI cable HDMI ca
63. top of the spindle flush with the spindle base 5 Push the center of the disc tray to close it Press gently until it locks into place MN If the CD DVD is not seated properly when the disc tray is closed the CD DVD might be damaged Also the disc tray might not open fully when you press the eject button 4 16 User s Manual Qosmio G50 Removing discs To remove the CD DVD follow the steps as detailed below Do not press the eject button while the computer is accessing the media drive Wait for the optical disc drive indicator to go out before you open the disc tray Also if the CD DVD is spinning when you open the disc tray wait for it to stop before you remove it 1 To pop the disc tray partially open press the eject button Gently pull the disc tray out until it is fully opened When the disc tray pops open slightly wait a moment to make sure the CD DVD has stopped spinning before pulling the disc tray fully open 2 The CD DVD extends slightly over the sides of the disc tray so you can grasp it Gently lift out the CD DVD Figure 4 9 Removing a CD DVD 3 Push the center of the disc tray to close it Press gently until it locks into place User s Manual 4 17 Qosmio G50 How to remove CD DVD when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off If the power is off you can open the disc tray by inserting a slender object
64. turn off the power disconnect an external storage device or remove storage media during data read write Doing so can cause data loss 3 Click Start 4 Click the arrow button a located in the power management buttons and select Shut Down from the menu 5 Turn off any peripheral devices connected to your computer Do not turn the computer or peripheral devices back on immediately wait a short period to avoid any potential damage Sleep Mode If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the computer s main memory so that when you turn on the power again you can continue working right where you left off When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled always completely shut down the computer This includes turning off any wireless communication switches or devices and canceling settings that reactivate the computer automatically such as a timer recording function Failure to completely shut down the computer in this way could allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which could interfere with aviation or other systems possibly causing serious injury 3 6 User s Manual Qosmio G50 ll pul o Before entering Sleep Mode be sure t
65. using a communication tool such as Windows Live Messenger Camera Assistant Software will help you to add various video effects to your video or photograph Enables the transmission of video and use of video chat via the internet using specialized applications The effective pixel count for this web camera is 1 31 million maximum photograph size 1280x1024 pixels Touching the camera button on the Front operation panel will open the Camera Assistant Software and display the Preview window Please refer to the Camera Assistant Software Online Help for details Web Camera Microphone 4 10 User s Manual Qosmio G50 i Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaning cloth or other soft cloth to clean the lens if it becomes dirty Setting the Size to more than 800x600 will cause a larger amount of data to be written to the hard disk drive and may interfere with smooth recording Using the TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows The user can thus avoid having to enter a password or the like which makes the login process easier TOSHIBA Face Recognition does not guarantee the correct identification of a user Changes to the likeness of a registrant such as hair style
66. your Data drive you may find a folder HDDRecovery This folder stores files which can be used to recover your system to the originally installed factory state If you subsequently set up your hard disk drive again do not change delete or add partitions in a manner other than specified in the manual otherwise you may find that space for the required software is not available 3 12 User s Manual Qosmio G50 l In addition if you use a third party partitioning program to reconfigure the partitions on your hard disk drive you may find that it becomes impossible to setup your computer When the sound mute feature has been activated by pressing the FN ESC key be sure to disable this to allow sounds to be heard before starting the restore process Please refer to Chapter 5 The Keyboard for further details Be sure to connect the AC adaptor otherwise you may run out of battery during the recovery process When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Turn off the computer 2 Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Select your preferred keyboard layout and press Next 5 To access the recovery process please log on as an enabled user with sufficent rights 6 Click TOSHIBA
67. your hands on the palm rest your skin might suffer a low heat injury E If the computer has been used for a long time avoid direct contact with the metal plate supporting the various interface ports as this can become hot E The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor you should disconnect it and let it cool before moving it E Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use User s Manual xvii Qosmio G50 Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort Be sure to read it before using the computer The cautions on use of a Qosmio G50 computer 1 Clean any dust accumulated on the computer s cooling vents The cooling vents are located on the back and und
68. 0 MHz 5170 5180 5190 5200 5210 5220 5230 5240 5260 5280 5300 5320 5500 5520 5540 5560 5580 5600 5620 5640 5660 5680 5700 5745 5765 5785 5805 5825 C 4 User s Manual Qosmio G50 The approved channels on using are different at each country or region The channel configuration is managed as follows E For wireless clients that operate in a Wireless LAN Infrastructure the Wireless LAN module will automatically start operation at the channel identified by the Wireless LAN Access Point When roaming between different access points the station can dynamically switch to another channel if required E For Wireless LAN modules installed in wireless clients that operating in a peer to peer mode the module will use the default channel 10 E in a Wireless LAN Access Point the Wireless LAN module will use the factory set default channel printed in bold unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device User s Manual C 5 Qosmio G50 C 6 User s Manual Qosmio G50 Appendix D Bluetooth wireless technology Interoperability Bluetooth Adaptor from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to E Bluetooth Specification Ver 2 1 EDR as defined and approved by T
69. 11 User s Manual Qosmio G50 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Operating Basics Using the Touch Pad Lernia 4 1 AV Controller ssa s ie a a ees x 4 2 Using the Fingerprint Sensor optional 4 2 Web Camera score eee ee eee ee ee 4 10 Using the TOSHIBA Face Recogniti0N oo oooooooo 4 11 Using optical disc driVeS oooooooooomorronmmmmo 4 15 Writing CD DVDs on DVD Super Multi R DL drives 4 18 Media Care 0000 a e eae eae eee 4 27 TV Tuner Optional Li 4 29 SOUNA SYStOM i ici iii eta eee na 4 31 Modem RA RER 4 33 Wireless communications Lia 4 37 LAN voor letta e a RE e 4 40 Computer Handling 00 4 42 The Keyboard Typewriter keyS ceci irene 5 1 Function keys F1 F9 Li eee deed ir ee ee 5 2 Soft keys FN key combinations 000 eee eee eeeeee 5 2 HOUKCY i sisi cree a a i ee ee ee ee 5 2 Windows special keyS eee eee eee eee 5 4 Desktop style Keyboard Li 5 5 Generating ASCII characters 0 cece eects 5 5 Power Power Conditions 00 00 eee eee eee eee 6 1 Monitoring of power Condition oo ooooommmomm o 6 2 Batteiy is rete panegar aa as 6 4 Replacing the battery pack iii 6 8 TOSHIBA Password Utility o oooooomommmmmm 6 11 Starting t
70. AC Alternating current ACPI Advanced Configuration and Power Interface ASCII American Standard Code for Information Interchange BIOS basic input output system bps bits per second CD compact disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc ReWritable CMOS complementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDC display data channel DDR double data rate DIMM dual inline memory module DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R Dual Layer Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc Read Only Memory DVD RW Digital Versatile Disc ReWritable DVD R Double Layer Digital Versatile Disc Recordable Double Layer FDD floppy diskette drive FHD Full High Definition FIR fast infrared GB gigabyte HDD hard disk drive HD High Definition Plus IDE integrated drive electronics IEEE Institute of Electrical and Electronics Engineers I O input output User s Manual Glossary 1 Qosmio G50 IrDA Infrared Data Association IRQ interrupt request KB kilobyte LAN local area network LCD liquid crystal display LED light emitting diode MB megabyte MMC multi media card OCR optical character recognition reader PCB printed circuit board PCI peripheral component interconnect RAM random access memory
71. B for expansion memory modules If only one module is installed use slot A When inserting or removing memory modules make sure to use the correct slot A or B On this computer the lower slot is slot A Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the memory module into the connector firmly if you find it difficult to install the memory module gently prise the locking tabs outwards using the tip of your finger Please also ensure that you hold the memory module along its left and right hand edges the edges with the grooves in Never allow metal objects such as screws staples and paper clips to enter the computer or keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems 9 10 User s Manual Qosmio G50 8 Seat the memory module cover in place and secure it with one screw 1 Take care to ensure that the memory module cover is firmly closed Figure 9 8 Seating the memory module cover 9 Install the battery pack refer to Replacing the battery pack section in Chapter 6 Power if required 10 Turn your computer over 11 Turn the computer on and make sure the added memory is recognized to confirmed it Start gt Control Panel gt Syst
72. ER UT LE L TN TOSHIBA 2 Access indicator Power Stop Fast Forward Skip Start More info OK Mute Channel Page Live TV DVD Menu Numbers Enter Figure 8 2 Full size remote controller User s Manual Qosmio G50 Power Access indicator Record E Stop i i Pause gt Play lt lt REW Rewind Pp FWD Fast Forward la Replay DI Skip Back i More Info Arrows Starts or terminates the operating system This button functions like the Power button of your computer By default the Sleep Mode is equivalent to the Power Off state of your computer To change the setting click Start select Control panel gt System and Maintenance gt Power Options When pressing the Power button the following three options are available Do nothing Sleep and Hibernation This indicator will glow while the remote controller is sending signals to the computer Please note that this indicator will not light after the battery has been completely discharged Records the selected television program and stores it on your hand disk drive Stops the media currently playing Pauses an audio or video track and live or recorded TV programs Plays the selected media Moves the media video DVD music and so on backwards Moves the media video DVD music and so on forwards Moves media backward seven seconds for videos and live TV one musi
73. Face Recognition Data follow the steps as described below 1 To launch this utility click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Face Recognition The Management screen is displayed 2 Select a user which is deleted in the Management screen 3 Click the Delete button you are about to delete the user data Would you like to continue will be displayed on the screen E If you do not want the data to be deleted click the No button and you will then be returned to the Management screen BM Clicking on the Yes button will remove the selected user from the Management screen How to launch the help file For further information on this utility please refer to help file 1 To launch the help file click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Face Recognition Help Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition Two authentication modes are provided E AUTO Mode Login screen If the face authentication tile is selected by default you can log in without using the keyboard or mouse E 1 1 Mode Login screen This mode is essentially the same as AUTO mode but the Select Account screen will appear before the Display Captured Image screen and you will need to select the user account to be authenticated in order to start the authentication process User s Manual 4 13 Qosmio G50 AUTO Mod
74. HDD Recovery on the System Recovery Options screen 7 Follow the on screen instructions on the TOSHIBA HDD Recovery dialog The computer will be restored to its factory state User s Manual 3 13 Qosmio G50 3 14 User s Manual Qosmio G50 Chapter 4 Operating Basics This chapter describes the basic operations of your computer highlights the precautions that should be taken when using it Using the Touch Pad To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go Touch Pad a SEL x TEST y y i y Y y V x A Fingerprint Sensor S lt 4 if Figure 4 1 Touch Pad and Touch Pad control buttons The two buttons below the Touch Pad are used like the buttons ona standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using y You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse Click Tap once Double click Tap twice Drag and drop Tap to select the item s you want to move leave your finger on the Touch Pad after the second tap and then move the item s to their new destination User s Manual 4 1 Qosmio G50 AV Controller The following functions are available in this
75. Hibernation Mode data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed Wait for the Hard Disk Drive indicator to go out Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries Removing the battery pack To remove a discharged battery follow the steps as detailed below 1 aaron Save your work Turn the computer s power off ensure that the Power indicator is off Remove all cables and peripherals that are connected to the computer Close the display panel and turn the computer upside down Slide the battery safety lock towards the release yy position to make the battery release latch movable 3 ug Battery pack Battery safety lock Figure 6 1 Releasing the battery pack 1 User s Manual 6 9 Qosmio G50 6 Slide and hold the battery release latch 1 to disengage the battery pack and then remove it from the computer 2 Battery release latch Figure 6 2 Releasing the battery pack 2 Installing the battery pack To install a battery follow the steps as detailed below Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries 1 Insert the battery pack as far as it will go into the co
76. PRO Memory Stick PRO Duo care 9 5 inserting 9 6 problems 10 12 removing 9 7 Index 2 User s Manual Qosmio G50 Modem 1 10 4 33 connecting 4 36 disconnecting 4 36 jack 2 4 problems 10 22 properties menu 4 34 region selection 4 34 Moving the computer 4 43 MultiMediaCard inserting 9 6 problems 10 13 removing 9 7 P Password power on 1 11 problems 10 7 starting the computer by 6 12 supervisor 6 12 user 6 11 Pointing device Touch Pad 2 9 4 1 Touch Pad control buttons 2 9 4 1 Ports 1 7 External monitor 1 7 i LINK 1 8 USB 1 7 Power button location 2 8 conditions 6 1 Hibernation Mode 3 8 indicator 6 3 panel on off 1 12 panel power on off 6 13 Shut Down Mode 3 6 Sleep Mode 3 6 turning off 3 6 turning on 3 5 Power up modes 6 13 Problems AC power 10 5 Additional memory module 10 19 Analyzing the problem 10 2 Battery 10 6 Bluetooth 10 23 DVD Super Multi drive 10 9 eSATA device 10 18 ExpressCard 10 11 External monitor 10 21 Fingerprint Sensor 10 16 Hard disk drive 10 8 Hardware and system checklist 10 3 HDMI monitor output function 10 24 i LINK IEEE1394 device 10 24 Infrared receiver window 10 13 Internal display panel 10 8 Keyboard 10 7 LAN 10 23 Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo 10 12 Modem 10 22 MultiMediaCard 10 13 Overheating power down 10 5 Password 10 7 Pointing device 10 13
77. Power 10 4 Real Time Clock 10 7 Recovery Discs 10 25 SD SDHC memory card miniSD microSD Card 10 11 Self test 10 4 Sound system 10 20 System start up 10 4 TOSHIBA support 10 26 Touch Pad 10 13 USB device 10 16 USB floppy diskette drive 10 10 USB mouse 10 15 USB Sleep and Charge 10 7 Video Playback 10 25 Volume control dial 10 20 Wireless LAN 10 23 xD picture card 10 12 Processor 1 3 Recovery Discs 3 12 problems 10 25 Recovery hard disk drive 3 11 3 12 Remote Controller 8 4 Full size remote controller 8 5 Restarting the computer 3 10 User s Manual Index 3 Qosmio G50 S SD SDHC memory card miniSD microSD Card care 9 5 formatting 9 5 inserting 9 6 note 9 4 problems 10 11 removing 9 7 Security lock 9 21 location 2 4 Sleep Mode 1 12 setting 3 6 System automatic 1 11 Sound system 1 8 4 31 Headphone S PDIF and Line out jack 1 9 2 4 microphone 2 10 Microphone and Line in jack 1 9 2 4 Stereo speakers 2 8 Volume control dial 2 10 T TOSHIBA Assist 1 16 TOSHIBA ConfigFree 1 16 TOSHIBA Disc Creator 1 16 4 23 TOSHIBA PC Diagnostic Tool 1 13 TOSHIBA SD Memory Card Format 1 16 TOSHIBA support 10 25 TOSHIBA Theft Registration G 2 TOSHIBA Zooming Utility 1 13 Touch Pad 1 7 location 2 8 using 4 1 TV Tuner 1 9 4 29 U USB device 1 7 location 2 4 problems 10 16 USB floppy diskette drive 9 13 problems 10 10 V
78. RW disc 4 24 User s Manual Qosmio G50 Data Verification To verify that data has been written or rewritten correctly to a data CD DVD you should follow the steps below before you begin the write rewrite process 1 Display the setting dialog box by one of the following two steps M Click the Recording settings button a for writing on the main toolbar in the Data Disc mode M Select Settings for Each Mode gt Data Disc in the Setting menu 2 Mark the Verify written data check box 3 Select File Open or Full Compare mode 4 Click the OK button How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information E Opening the TOSHIBA Disc Creator Manual Start gt All Programs gt TOSHIBA gt CD amp DVD Applications gt Disc Creator Help When Using Ulead DVD MovieFactory for TOSHIBA How to make a DVD Video There are two ways to create DVD Video Method 1 Simplified steps for making a DVD Video from video data captured from a DV Camcorder 1 Click Start gt All Programs gt DVD MovieFactory for TOSHIBA gt Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory 2 Insert a DVD RW or DVD RW disc in Burner 3 Click Video Disc gt Burn Video to Disc to launch Direct Recording dialog box choose DVD Video VR to invoke Straight Capture to Disc Page 4 Choose DVD Video format 5 Choose the capture source is DV
79. SHIBA DVD PLAYER features and instructions are also explained in detail in TOSHIBA DVD PLAYER Help Use the following procedure to open TOSHIBA DVD PLAYER Help M Click the Help button El in the Display Area Restrictions on TOSHIBA DVD PLAYER with upconvert feature E When upconvert feature is enabled titles that can be played and or features that can be used are limited E Upconvert feature plays video using TOSHIBA Quad Core HD Processor E Upconvert feature cannot be used when other application is using TOSHIBA Quad Core HD Processor E Please make sure to use AC adapter when playing with up convert feature enabled E To view the video using upconvert feature on an external display or TV display device or TV with HDCP support which has a HDMI input port is needed E Upconvert video can be displayed only on LCD display of main body or TV connected to HDMI output port E The video cannot be displayed on TV connected to S Video output connector or external display connected to RGB connector User s Manual 8 17 Qosmio G50 8 18 User s Manual Qosmio G50 Chapter 9 Optional Devices 1 Optional devices can expand the computer s capabilities and its versatility This chapter describes the connection or installation of the following devices which should be available from your reseller or TOSHIBA dealer To connect optional devices such as USB device or External monitor to the
80. User s Manual Qosmio G50 TOSHIBA computers toshiba europe com Leadin g Innovation gt gt gt Qosmio G50 Table of Contents Chapter 1 Chapter 2 Chapter 3 Preface General Precautions Introduction Equipment checklist eee eee eee eee 1 1 HardWate inns ocanicriar ad aa 1 3 Special features cia ii iii tine sen 1 11 TOSHIBA Value Added Package 1 13 Utilities and Applications iii 1 14 Optional accessories eee eee eee 1 18 The Grand Tour Front with the display closed 0 00 cece eee eens 2 1 LOTESIAS isnot eee aie tesa ek eee ve ie ea a ae ee a 2 2 Right side iiiieri ii eae ew ae eee 2 4 Bak ioc ac diena aetna beatae a ee ew ad al 2 5 Underside iii cea a e ia a 2 7 Front with the display Open eee eee eee 2 8 System indicators Liri 2 11 Optical disc drives Li 2 13 AC adapior ci ii eee eas 2 15 Getting Started Connecting the AC adaptor 0 cece eee eee eee 3 2 Opening the display eee eee eee 3 4 Turning on the power Liri 3 5 Starting up for the first time eee 3 5 Turning off the power Li 3 6 Restarting the computer Lei 3 10 System Recovery Options eee eee eee 3 10 Restoring the pre installed Software 3
81. a DVD Super Multi R DL drive An ATAPI interface controller is used for CD DVD ROM operation When the computer is accessing a CD DVD an indicator on the drive glows For further information on loading and unloading discs please refer to the Using optical disc drives section in Chapter 4 Operating Basics Region codes for DVD drives and media DVD Super Multi drives and their associated media are manufactured according to the specifications of six marketing regions When you purchase DVD Video make sure it matches your drive otherwise it will not play properly Code Region 1 Canada United States 2 Japan Europe South Africa Middle East 3 South East Asia East Asia 4 Australia New Zealand Pacific Islands Central America South America Caribbean 5 Russia Indian Subcontinent Africa North Korea Mongolia 6 China Writable discs CDs DVDs This section describes the types of writable CD DVD discs Check the specifications of your drive to see the types of discs it can write Use TOSHIBA Disc Creator to write compact discs Please refer to Chapter 4 Operating Basics for further information E CD R discs can be written only once The recorded data cannot be erased or changed E CD RW discs including multi speed CD RW discs high speed CD RW discs and ultra speed CD RW discs can be recorded more than once mM DVD R DVD R DVD R Dual Layer and DVD R Double Layer discs can be written only once The recorded
82. a available authoring discs and general use discs Do not attempt to use authoring discs as only general use discs can be written to by a computer drive E You can use both DVD RAM discs that can be removed from a cartridge and DVD RAM discs designed without a cartridge E You may find that other computer DVD ROM drives or other DVD players may not be able to read DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW discs MB Data written to a CD R DVD R DVD R Dual Layer DVD R or DVD R Double Layer discs cannot be deleted either in whole or in part E Data deleted erased from a CD RW DVD RW DVD RW or DVD RAM disc cannot be recovered You must check the content of the disc carefully before you delete it taking care that if multiple drives that can write data to discs are connected you do not delete data from the wrong one E In writing to DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM media some space is required for file management so you may not be able to write to the full capacity of the disc User s Manual 4 21 Qosmio G50 Since the disc is based on the DVD standard it might be filled with dummy data if the written data is less than about 1GB Therefore in these circumstance even if you write only a small amount of data it might take additional time to fill in the dummy data When multiple drives that can write data to discs are connected be sure
83. arting up for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck Connecting the AC adaptor Opening the display Turning on the power Starting up for the first time Turning off the power Restarting the computer System Recovery Options Restoring the pre installed Software Use a virus check program and make sure it is updated regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to periodically back up the internal hard disk drive or other main storage device to external media General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss Before you install a device or application save any data in memory to the hard disk drive or other storage media Failure to do so may result in the loss of data User s Manual 3 1 Qosmio G50 Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power It is also the fastest way to get started because the battery pack will need to be charged before you can o
84. at uses laser or visible light to identify characters and input them into a storage device online state A functional state of a peripheral device when it is ready to receive or transmit data operating system A group of programs that controls the basic operation of a computer Operating system functions include interpreting programs creating data files and controlling the transmission and receipt input output of data to and from memory and peripheral device output The results of a computer operation Output commonly indicates data 1 printed on paper 2 displayed at a terminal 3 sent through the serial port of internal modem or 4 stored on some magnetic media P PAL PAL Phase Alternating Line is the dominant video and broadcasting standard in Europe parity 1 The symmetrical relationship between two parameter values integers both of which are either on or off odd or even 0 or 1 2 In serial communications an error detection bit that is added to a group of data bits making the sum of the bits even or odd Parity can be set to none odd or even password A unique string of characters used to identify a specific user The computer provides various levels of password protection such as user and supervisor PCI Peripheral Component Interconnect An industry standard 32 bit bus peripheral Any device such as a printer or joystick that is attached to the computer and controlled by the computer s CPU P
85. ation The set of manuals and or other instructions written for the users of a computer system or application Computer system documentation typically includes procedural and tutorial information as well as system functions double click To press and release the pointing device s primary button rapidly twice without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated driver A software program generally part of the operating system that controls a specific piece of hardware frequently a peripheral device such as a printer or mouse DVD An individual digital versatile or video disc See also DVD ROM DVB T Digital Video Broadcasting Terrestrial Also known as terrestrial digital TV Digital TV broadcasting standard DVD R R R A Digital Versatile Disc Recordable disc can be written once and read many times The DVD R drive uses a laser to read data from the disc DVD RAM A Digital Versatile Disc Random Access Memory is a high capacity high performance disc that lets you store large volumes of data The DVD RAM drive uses a laser to read data from the disc DVD ROM A Digital Versatile Disc Read Only Memory is a high capacity high performance disc suitable for play back of video and other high density files The DVD ROM drive uses a laser to read data from the disc DVD RW RW RW A Digital Versatile Disc ReWritable disc can be re
86. ation mark of the Wi Fi Alliance E Microsoft Windows Networking MH CSMA CA Collision Avoidance with Acknowledgment ACk User s Manual C 1 Qosmio G50 Radio Characteristics Radio Characteristics of Wireless LAN modules may vary according to E Country region where the product was purchased E Type of product Wireless communication is often subject to local radio regulations Although Wireless LAN wireless networking products have been designed for operation in the license free 2 4GHz and 5GHz band local radio regulations may impose a number of limitations to the use of wireless communication equipment Radio Frequenc E Band 5GHz 5150 5850 MHz iia a Revision a and n draft 2 0 E Band 2 4GHz 2400 2483 5 MHz Revision b g and n draft 2 0 The range of the wireless signal is related to the transmit rate of the wireless communication Communications at lower transmit range may travel larger distances E The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high density materials E Range is also impacted due to obstacles in the signal path of the radio that may either absorb or reflect the radio signal Supported Frequency Sub bands Subject to the radio regulations that apply in the countries regions your Wireless LAN module may support a different set of 5 GHz 2 4 GHz channels Consult your Authorized Wireless LAN or TOSHIBA Sales office for inf
87. ble can send video and audio signals In addition to this it can send and receive control signals Infrared transmitter Connect the infrared transmitter cable to the cable ports infrared transmitter cable port on the computer and to the set top box Provided with some models User s Manual 2 5 Qosmio G50 eSATA USB combo at LAN jack One eSATA USB combo port which complies to the USB 2 0 standard is provided on the back of the computer This port has eSATA External Serial ATA function The port with the icon 4 has USB Sleep and Charge This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T The LAN has two indicators Refer to Chapter 4 Operating Basics for details M Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction M Do not connect the LAN cable to a power supply It could cause damage or malfunction Link indicator green LAN active indicator orange TV antenna port Cooling vents This indicator glows green when the computer is connected to a LAN and the LAN is functioning properly This indicator glows orange when data is being exchanged between the computer and the LAN Connect a coaxial cable to this port to watch TV programs on your co
88. ble in 1 order to function User s Manual 8 11 Qosmio G50 Infrared transmitter cable port Infrared transmitter cable Figure 8 8 Connecting the infrared transmitter cable 2 Connect the other end of the infrared transmitter cable to a set top box It is placed in front of the infrared receiver window on the set top box to allow the Full size remote controller to be used to change channels 3 Connect the end of coaxial cable 1 to the TV antenna port of your computer Refer to Connecting the coaxial cable section in Chapter 4 Operating Basics for details 4 Connect the other end of the coaxial cable 1 to the Splitter Out port of a splitter 5 Connect the end of the coaxial cable 2 to the Splitter In port of a splitter 6 Connect the other end of the coaxial cable 2 to the Satellite Out port of a set top box 7 Connect the end of the CATV cable to the Satellite In port of a set top box 8 Connect the other end of the CATV cable to the wall socket rv CATV cable Wall socket Infrared transmitter cable Satellite In port Set top box Satellite Out port Splitter In port Figure 8 9 Connection method for the computer and set top box 8 12 User s Manual Qosmio G50 Media Center Environment Settings Activating Media Center for the first time 1 Activate Media Center The setup screen appears Configure settings according to your environment Fo
89. c devices example of printers and mobile phones You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2 4GHz band which is license free and compatible with radio systems in most countries in the world Radio links You can easily establish links between two or more devices with these links being maintained even if the devices are not within a line of sight of each other Security Two advanced security mechanisms ensure a high level of security E Authentication prevents access to critical data and makes it impossible to falsify the origin of a message E Encryption prevents eavesdropping and maintains link privacy Bluetooth Stack for Windows by TOSHIBA l Please note that this software is specifically designed for the following operating systems M Microsoft Windows Vista Information regarding the use of this software with these operating systems is listed below with further details being contained with the electronic help files supplied with the software This Bluetooth Stack is based on the Bluetooth Version 1 1 1 2 2 0 EDR 2 1 EDR specification However TOSHIBA cannot confirm the compatibility between any computing products and or other electronic devices that use Bluetooth other than TOSHIBA notebook
90. c track or one DVD chapter at a time Moves media forward 30 seconds for videos and live TV one music track or one DVD chapter Displays the previous window The button provides more details on a TV program than is listed in the Guide Moves the cursor to navigate within Media Center windows 8 6 User s Manual Qosmio G50 OK OK Volume Volume Start Channel Page up and down Mute Recorded TV Guide Live TV DVD Menu Numbers Clear Enter Selects the desired action or window option It acts like the ENTER Key If watching TV in full screen mode pressing OK switches back to the previous viewed channel Press again to toggle back It acts the same way as a Jump button on some TV remote controls Increases the volume while watching TV viewing DVD s or replaying CD s Decreases the volume while watching TV viewing DVD s or replaying CD s Opens Media Center to the main window Changes the TV channel or moves a page up and down depending on the available options Turns your computer sound on off Allows you to start recording of TV programs The Recorded TV feature of Media Center will be activated Opens the Television Program Guide to display available TV channels and programs to watch and record A shortcut to the full screen view It also takes you to the current point in a live TV program after pausing live TV Opens the main menu on a DVD movie
91. can allow past its shielding A Class A device is sufficient for office use Class B provides a more stringent classification for home equipment use TOSHIBA portable computers comply with Class B computing device regulations Random Access Memory RAM Volatile memory that can be written to as well as read Volatile here means that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ROM resolution A measure of the sharpness of the images that can be produced by a printer or displayed on a screen For a printer resolution is expressed in dots per inch dpi For a screen it is expressed as the number of pixels available horizontally and vertically restart Resetting a computer without turning it off also called warm boot soft reset or reboot See also boot RGB Red green and blue A device that uses three input signals each activating an electron gun for a primary additive color red green and blue or port for using such a device See also CRT RJ11 A modular telephone jack RJ45 A modular LAN jack Read Only Memory ROM Non volatile memory that can be read but not written to Non volatile here means that information in ROM remains whether or not the computer is receiving power This type of memory is used to store your computer s BIOS which is essential instructions the computer reads when you start it up S
92. cation window you wish to make active This panel allows you to play pause chapters or tracks Touch this panel to stop playing a track or chapter Touch this panel to move to the previous audio track DVD chapter or recorded data Touch this panel to move to the next audio track DVD chapter or recorded data Turns your computer sound on off 8 2 User s Manual Qosmio G50 i Illumination On Off Touch this panel to switch the lighting of O C Panel indicators e g Front operation panel power button volume dial etc Camera panel Touching this panel to launch an application 0 program that allows to use a web camera DOLBY DOLBY panel Touching this panel to display the windows of a Sound function Windows Media Center Icon Front operation Media Center Media Center Media Center panel My TV TV Play DVD My Music CD DVD gp CD DVD Run Media Run Media HSE Center and play Center and start DVD My Music m l Play Pause Play Pause Play Pause Stop Stop Stop Previous Previous Previous track 4 chapter Pi Next Next chapter Next track q q Mute Sound on off Sound on off Sound on off quia Illumination Switch the lighting of indicators 0 0 On Off 0 Camera DOLBY DOLBY Display the windows of a Sound function User s Manual 8 3 Qosmio G50 Remote controller A remote controller which is provided with some models enables you to perform some functions of you
93. ceive the programs on cable TV or satellite broadcasting connect the set top box and splitter to the coaxial cable 4 30 User s Manual Qosmio G50 Sound system This section describes some of the audio control functions Adjusting System Volume You can control the overall level of sound using Windows Volume Mixer To launch Volume Mixer follow the steps below 1 Locate the Speaker icon on the task tray 2 Right click the Speaker icon on the task tray 3 Select Open Volume Mixer from the menu Click the Device button to display available playback devices Select Speakers to use the internal speakers for listening Adjust speaker volume by moving the slider up or down to raise or lower the volume Click the Mute button 4 to mute the sound You may see another control under Applications in Volume Mixer It is the control for an application which is currently running The Windows Sounds is always displayed since it controls the system sounds volume Changing System Sounds System sounds are assigned to inform you when certain events happen This section explains how select an existing scheme or save one you have modified To launch the configuration dialog window for system sounas follow the steps below 1 Right click the Speaker icon on the task tray 2 Select Sounds from the menu Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek Audio Manager To la
94. changes wearing a cap or wearing glasses may effect the recognition rates when such changes occur after the registrant had registered TOSHIBA Face Recognition may incorrectly recognize faces that are similar to a registrant For high security purposes TOSHIBA Face Recognition is not a suitable substitute for Windows passwords When security is a high priority use your established Windows passwords to log in Bright background light and or shadows may prevent a registrant from being recognized correctly In that case log in using your Windows password If recognition of a registrant fails repeatedly refer to your computer documentation to learn ways to improve recognition performance TOSHIBA Face Recognition records face data in a log when face recognition fails When transferring ownership or disposing of your computer please uninstall the application or delete all the logs created by the application For details on how to do this see help file When using the feature Log Record function of the Toshiba Face Recognition software please make sure that the usage is in line with applicable legal requirements especially data protection laws in your country of usage as well as with company internal regulations if any Disclaimer Toshiba does not guarantee that the face recognition utility technology will be completely secure or error free Toshiba does not guarantee that the face recognition utility will accurately screen out u
95. computer be sure to check the shape and orientation of the connector before connecting Cards memory E ExpressCard E Bridge media slot E Secure Digital SD Card SD memory card SDHC memory card miniSD Card microSD Card E Memory Stick Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo Mi xD picture card EH MultiMediaCard M Memory expansion Power devices E Battery packs E Universal AC Adaptor E Battery Charger Peripheral devices E Hard disk drive pack E USB E USB FDD Kit eSATA External monitor HDMI i LINK IEEE1394 Other M Security lock User s Manual 9 1 Qosmio G50 ExpressCard The computer is equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards either manufactured by TOSHIBA or another vendor can be installed The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2 5Gbps Slim size remote controller is contained in the ExpressCard slot Some models are equipped with a Slim size remote controller Inserting an ExpressCard The Windows hot install feature allows you to insert ExpressCards while the computer is turned on 1 Do not insert an ExpressCard while the computer is in Sleep Mode or Hibernation Mode as you may find that some cards do not work properly To insert an ExpressCard follow the steps as detai
96. computers 4 38 User s Manual Qosmio G50 Release Notes related to the Bluetooth Stack for Windows by TOSHIBA 1 Fax application software Please be aware that there is some fax application software that you cannot use on this Bluetooth Stack 2 Multi user considerations On Windows Vista the use of Bluetooth is not supported in a multi user environment This means that when you use Bluetooth other users that are logged into the same computer will not be able to use this type of functionality Product Support The latest information regarding operating system support language support or available upgrades can be found on our web site htip www toshiba europe com computers tnt bluetooth htm in Europe or www pcsupport toshiba com in the United States Wireless communication switch You can enable or disable Wireless communication function with the on off switch No transmissions are sent or received when the switch is off Slide the switch to the left to turn it off and to the right to turn it on IN E Donotuse the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation E Turn Wi Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or m
97. connect the device while the computer is turned on Ensure that any required eSATA device drivers are properly installed to achieve this you should refer to both the device documentation and the operating system documentation If you are still unable to resolve the problem contact your reseller dealer or service provider 10 18 User s Manual Qosmio G50 Additional memory module Please also refer to Chapter 9 Optional Devices for further information on installing and removing memory modules Problem If there is a memory malfunction the Power indicator will repeatedly flash on for 0 5 seconds off for 0 5 seconds in the following patterns If there is an error in only slot A or no memory module is inserted in Slot A orange twice then white once If there is an error in Slot B orange once then white twice If there are errors in both Slot A and Slot B orange twice then white twice An error will occur if a memory module is inserted into Slot B while no memory module is inserted in Slot A Procedure In the event the Power indicator flashes when the computer is turned on you should first check that the installed memory module s are compatible with the computer If there is an error with a compatible memory module there is a possibility the memory module is damaged If you determine that an incompatible module has been installed you should follow the steps as detailed below
98. controlling the number of bits binary digits used to make up a byte If data bits 7 the computer can generate 128 unique characters If data bits 8 the computer can generate 256 unique characters DC Direct Current Electric current that flows in one direction This type of power is usually supplied by batteries default The parameter value automatically selected by the system when you or the program do not provide instructions Also called a preset value delete To remove data from a disk or other data storage device Synonymous with erase device driver A program called a driver that permits a computer to communicate with a device dialog box A window that accepts user input to make system settings or record other information User s Manual Glossary 5 Qosmio G50 disable To turn a computer option off See also enable Digital Audio An audio compression standard that enables high quality transmission and real time playback of sound files disk drive The device that randomly accesses information on a disk and copies it to the computer s memory It also writes data from memory to the disk To accomplish these tasks the unit physically rotates the disk at high speed past a read write head disk storage Storing data on magnetic disk Data is arranged on concentric tracks much like a phonograph record display A CRT LCD or other image producing device used to view computer output document
99. ction complies with all local cable installation requirements that are applicable in your area Modem warning notice I This information is applicable to the models equipped with a built in I modem Conformity Statement The equipment has been approved to Commission Decision CTR21 for pan European single terminal connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNs provided in different countries regions the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance viii User s Manual Qosmio G50 Network Compatibility Statement This product is designed to work with and is compatible with the following networks lt has been tested to and found to conform with the additional requirements conditional in EG 201 121 Germany ATAAB AN005 AN006 AN007 AN009 AN010 and DE03 04 05 08 09 12 14 17 Greece ATAAB AN005 AN006 and GR01 02 03 04 Portugal ATAAB ANO01 005 006 007 011 and P03 04 08 10 Spain ATAAB AN005 007 012 and ES01 Switzerland ATAAB AN002 All other countries regions ATAAB AN003 004 Specific switch settings or software setup are required for each network please refer to the relevant sections of the user guide for more details The hookflash timed break register recall function is
100. d 5 3 FN space Zoom 5 4 Front operation panel 8 2 Function keys 5 2 User s Manual Index 1 Qosmio G50 G Graphics controller 1 7 H Hard disk drive 1 5 automatic power off 1 11 Heat dispersal 1 12 Hibernation Mode 1 12 Hot keys 1 11 Brightness Down 5 3 Brightness Up 5 3 Hibernate 5 3 Lock 5 2 Mute 5 2 Output 5 3 Power Plan 5 2 Sleep 5 3 TOSHIBA Zooming Utility enlarge 5 4 TOSHIBA Zooming Utility reduce 5 4 Touch Pad 5 3 Wireless 5 3 Zoom 5 4 HW Setup accessing 7 1 Boot Priority 7 3 CPU 7 6 device config 7 7 display 7 2 general 7 2 keyboard 7 5 LAN 7 6 USB 7 7 window 7 1 I LINK 1 8 2 3 9 19 connecting 9 20 disconnecting 9 21 precautions 9 19 problems 10 24 Indicators Battery 2 11 6 2 Bridge media slot 2 11 DC IN 2 11 Hard Disk Drive 2 11 Power 2 11 Infrared receiver window 1 9 2 2 problems 10 13 K Keyboard 1 7 5 1 FN Sticky key 5 4 Function keys F1 F12 5 2 Hot keys 5 2 problems 10 7 Typewriter keys 5 1 Windows special keys 5 4 L LAN 1 10 4 40 active indicator 2 6 cable types 4 40 connecting 4 41 disconnecting 4 42 jack 2 6 Link indicator 2 6 problems 10 23 Media care 4 27 Card care 9 5 CD DVDs 4 27 floppy diskettes 4 28 Memory card care 9 6 Memory 1 3 additional 1 18 9 8 installing 9 9 removing 9 11 Memory Stick Memory Stick Duo Memory Stick
101. d as defined within the Windows operating system If no Windows password has been configured you must do this before starting the fingerprint registration process This sensor has the memory space for at least twenty one fingerprint patterns You might be able to register more fingerprint patterns depending on the sensor memory usage To run this program click Start gt All Programs gt TrueSuite Access Manager gt TrueSuite Access Manager You are also able to start the Fingerprint Enrollment Wizard by using the following methods M Click the Fingerprint Application icon in the Taskbar 2 The Verify screen will be displayed enter the Windows logon password and click the Next button On the User s Fingers screen click the box above the finger you wish to register If any of the previously enrolled fingerprints is selected again the latest information will be enrolled and any previous information over written The Fingerprint Enrollment screen will be displayed and the tutorial will begin First click Replay video and confirm the proper movement for the finger you wish to register Then confirm the message displayed on this screen and ensure that there is a check mark in the Run Interactive Tutorial box Once this has been done click Next At the Scanning Practice screen you are able to practice swiping three times your finger to ensure you use the correct method Click Try again to if you wish to pract
102. d resolution lines may appear broken in when displaying images in full screen text mode The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time Therefore software written for a given video mode will run on any computer that supports that mode Video mode J Video mode settings are configured via the Display Properties dialog To open the Display Properties dialog click Start gt Control Panel gt Appearance and Personalization gt Personalization gt Display Settings If you are running some applications for example a 3D application or video playback and so on you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly Disabling Windows Aero may also help correct this issue User s Manual B 1 Qosmio G50 B 2 User s Manual Qosmio G50 Wireless LAN Appendix C This appendix is intended to help you get your Wireless LAN network up and running with a minimum of parameters Card Specifications Form Factor Compatibility Network Operating System Media Access Protocol PCI Express Mini Card E IEEE 802 11 Standard for Wireless LANs E Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certific
103. d that the soft key settings are not restored when the computer returns from Sleep Mode Hot keys pressing FN a function or ESC key let you enable or disable certain features of the computer TESC HH YAA JN Mute Pressing FN ESC turns the volume on and off E rl El Lock Pressing FN F1 enters Lock computer mode To restore your desktop you need to log on again ll E S Power Plan Pressing FN F2 changes the power settings 5 2 User s Manual Qosmio G50 1 1 Li NaI n z Sleep Pressing FN F3 switches the system to Sleep Mode LI Hibernate Pressing FN F4 switches the system to Hibernation Mode a o 13 Output Pressing FN F5 changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device F je Y PM Brightness Down Pressing FN F6 decreases the computer s display panel brightness in individual steps Brightness Up Pressing FN F7 increases the computer s display panel brightness in individual steps E Wireless Pressing FN F8 switches the active wireless devices if the wireless communication switch is switched on If no wireless communication device is installed no dialog box will appear eq E bl E Touch Pad Pressing FN F9 enables or disables the Touch Pad function User s Manual
104. data cannot be erased or changed E DVD RW DVD RW and DVD RAM discs can be recorded more than once User s Manual 2 13 Qosmio G50 Formats The DVD Super Multi R DL drive supports the following formats CD ROM DVD ROM DVD Video CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW and i DVD Super Multi drive I DVD RAM Some types and formats of DVD R Dual Layer and DVD R Double Layer discs may be unreadable The full size DVD Super Multi R DL drive module lets you record data to rewritable CD DVDs as well as run either 12 cm 4 72 or 8cm 3 15 CD DVDs without using an adaptor The read speed is slower at the center of a disc and faster at the outer edge DVD read DVD R write DVD R DL write DVD RW write DVD R write DVD R DL write DVD RW write DVD RAM write CD read CD R write CD RW write 8 speed maximum 8 speed maximum 6 speed maximum 6 speed maximum 8 speed maximum 6 speed maximum 8 speed maximum 5 speed maximum 24 speed maximum 24 speed maximum 24 speed maximum Ultra speed media 2 14 User s Manual Qosmio G50 AC adaptor 1 The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz enabling you to use t
105. de or any numeric keyboard overlay Sf Pal PE EPATITE ER EE IEEE ela ed s a a a JA Y PVE El EZ ai Le i yt UT TT Ve IE BLE Figure 5 1 Desktop style Keyboard Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation but you are able to generate these characters using their specific ASCII codes 1 Hold down ALT key 2 Using the numeric function type the ASCII code of the character you require 3 Release ALT key the ASCII character will appear on the display screen User s Manual 5 5 Qosmio G50 5 6 User s Manual Qosmio G50 Chapter 6 Power The computer s power resources include the AC adaptor battery pack and any internal batteries This chapter provides details on making the most effective use of these resources and includes information on charging and changing batteries tips for saving battery power and information on the different power up modes Power conditions The computer s operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected whether a battery pack is installed and what the charge level is for that battery Table 6 1 Power conditions Power on Power off no operation AC adaptor Battery fully Operates e LED Battery white connected charged LED Battery white DC IN white DC IN white Battery partiall
106. ded please refer to the documentation included with the optional accessories for further information on its installation and configuration Check all cables to ensure they are correctly and firmly attached to the computer loose cables can cause signal errors Inspect all connecting cables for loose wires and all connectors for loose pins Check that your floppy diskette CD or DVD media is correctly loaded and in the case of a floppy diskette that its write protect tab is correctly set Always try to make detailed notes of your observations and keep them in a permanent error log this will help you to describe your problems to your reseller dealer or service provider In addition if a problem recurs the log you have made will help to identify the problem faster Analyzing the problem Sometimes the computer will give you clues that can help you identify why it is malfunctioning In view of this you should keep the following questions in mind Which part of the computer is not operating properly keyboard hard disk drive optical disc drive display panel touch pad touch pad control buttons as each device will produce different symptoms Check the options within the operating system to ensure that its configuration is set properly What appears on the display Does it display any messages or random characters If you have a printer attached print a copy of the screen using the PRTSC key ana if possible look up the messa
107. describe many computer operations A distinctive typeface identifies the key top symbols as they appear on the keyboard For example ENTER identifies the ENTER key Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example CTRL C means you must hold down CTRL and at the same time press C If three keys are used hold down the first two and at the same time press the third ABC When procedures require an action such as clicking an icon or entering text the icon s name or the text you are to type in is represented in the typeface you see to the left Display D Names of windows or icons or text generated by E ABC the computer that appear on its display screen are presented in the type face you see to the left xiv User s Manual Qosmio G50 Messages Messages are used in this manual to bring important information to your attention Each type of message is identified as shown below MN Pay attention A caution informs you that improper use of equipment or gt failure to follow instructions may cause data loss or damage your equipment 1 Please read A note is a hint or advice that helps you make best use of 1 your equipment Indicates a potentially hazardous situation which could result in death or serious injury if you do not follow instructions Terminology This term is defined i
108. ding starts during DVD Video playback it may cause DVD Video playback or television program recording errors Please view DVD Video during times when there is no recording pre scheduled The resume function cannot be used with some discs on the TOSHIBA DVD PLAYER 8 14 User s Manual Qosmio G50 It is recommended the AC adaptor be connected when playing DVD Video Power saving features may interfere with smooth playback When playing DVD Video using battery power setthe Power Options to High performance Screen savers will not display while playing a movie in the TOSHIBA DVD PLAYER The computer will also not go into Sleep Mode Hibernation Mode or shutdown while using TOSHIBA DVD PLAYER Do not configure the Display automatic power off function to run while the TOSHIBA DVD PLAYER is running Do not switch to Hibernation or Sleep Mode when running the TOSHIBA DVD PLAYER Do not lock the computer using the Windows logo aw L keys or the Fn F1 keys when running the TOSHIBA DVD PLAYER Display Devices amp Audio TOSHIBA DVD PLAYER will only run when Colors is set to Highest 32 bit The Colors setting can be adjusted on the Monitor tab in the Display Settings To open the Display Settings click Start gt Control Panel gt Appearance and Personalization gt Personalization gt Display Settings If the DVD Video image is not displayed on
109. down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity D Display panel Figure 3 4 Opening the display G VI Use reasonable care when opening and closing the display panel Opening i it vigorously or slamming it shut could damage the computer As the display panel cannot be opened until 180 degrees please be careful of the angle when flipping open the display panel Be careful not to open the display panel too far as this could put stress on the display panel s hinges and cause damage Do not press or push on the display panel Do not lift the computer by the display panel Do not close the display panel with pens or any other objects left in between the display panel and the keyboard When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel 3 4 User s Manual Qosmio G50 Turning on the power This section describes how to turn on the power the Power indicator will then indicate the status Please refer to the Monitoring of power condition section in Chapter 6 Power for more information 0 7 M After you turn on the power for the first time do not turn it off unt
110. dows Help and Support content The System Recovery Options can also be run manually to repair problems 1 Turn off the computer 2 While holding the F8 key turn the computer on again 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Follow the on screen instructions from this point onward The Window Vista Complete PC Backup feature can be used on Windows Vista Business Edition and Ultimate Edition 3 10 User s Manual Qosmio G50 Restoring the pre installed Software Depending on the model you purchased different ways for restoring the pre installed software are offered Creating optical Recovery Discs Restoring the pre installed software from your created Recovery Discs Restoring the pre installed software from the Recovery hard disk drive Creating Optical Recovery Discs This section describes how to create Recovery Discs i Be sure to connect the AC adaptor when you create Recovery Discs Be sure to close all other software programs except the Recovery Disc Creator Do not run software such as screen savers which can put a heavy load on the CPU Operate the computer at full power Do not use power saving features Do not write to the disc when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background
111. duced by pressing the SHIFT or ALT keys and so on Delete button Click this button to delete a registered password Before you can delete a password you must first enter the current password correctly Change button Click this button to change a registered password Before you can change a password you must first enter the current password correctly Owner String text box You can use this box to associate text with the password After you enter text click Apply or OK When the computer is started this text will be displayed together with the prompt asking you to enter a password User s Manual 6 11 Qosmio G50 E fyou forget your HDD User Password TOSHIBA will NOT be able to assist you and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE TOSHIBA will NOT be held responsible for any loss of any data any loss of use or access to your HDD or for any other losses to you or any other person or organization that result from the loss of access to your HDD If you can t accept this risk don t register the HDD User Password E When saving the HDD User Password shut down or restart the computer If the computer is not shut down or restarted the saved data may not be correctly reflected For more information on shutting down or restarting the computer refer to Turning on the power in Chapter 3 Supervisor Password If you set a Supervisor Password some functions might be restricted when a user logs
112. e Login screen 1 Turn on the computer 2 The Select Tiles screen will be displayed Figure 4 4 Select Tiles screen 3 Select Start face recognition ES 4 Please turn your face to the camera will be displayed 5 Verification will be performed If the authentication is successful the image data taken in step 4 will be faded in and placed over one another E f an error occurs during authentication you will be returned to the Select Tiles screen 6 Windows Welcome screen will be displayed and will be logged in automatically to Windows 1 1 Mode Login screen 1 Turn on the computer 2 The Select Tiles screen will be displayed Figure 4 5 Select Tiles screen Select Start face recognition eS The Select Account screen will be displayed Select the account and click the arrow button Please turn your face to the camera will be displayed Verification will be performed If the authentication is successful the image data taken in step 6 will be faded in and placed over one another E If an error occurs during authentication you will be returned to the Select Tiles screen 8 Windows Welcome screen will be displayed and will be logged in automatically to Windows None w 4 14 User s Manual Qosmio G50 Using optical disc drives The full size drive provides high performance execution of CD DVD ROM based programs You can run either 12 cm 4 72 or 8 cm 3 15 CD DVDs without
113. e TOSHIBA DVD PLAYER when watching or listening to video or music To start this software follow the steps and details below 1 To start the TOSHIBA Gesture Controller click Gesture Interface Launch button in the TOSHIBA HD Console on the Windows Sidebar 2 The Gesture Interface Launch button display will change to Gesture Interface Running the TOSHIBA Gesture Controller will start and the TOSHIBA Gesture Controller window will be displayed TOSHIBA Gesture Controller software is equipped with some models Please refer to the help file of software for details User s Manual Qosmio G50 TOSHIBA Graphical This software allows you to display a list of all the Video Library files and subfolders within a specified folder index videos and play files The Index Viewer can also be started in order to view the results of video indexing Please refer to the help file of software for details To start this software click Start gt All Programs gt Windows Media Center gt TOSHIBA gt Video Library TOSHIBA Graphical Video Library software is equipped with some models TOSHIBA Face TOSHIBA Face Recognition uses a face Recognition verification library to verify the face data of users when they log in to Windows If the verification is successful the user will be logged into Windows automatically The user can thus avoid having to enter a password or the like which makes the login process easier Blueto
114. e the connection doing so can damage the connecting pins Figure 9 11 Connecting the USB floppy diskette drive 3 If you connect the USB floppy diskette drive after the computer has already J been turned on it will take about ten seconds for it to be recognized by the computer Do not attempt to disconnect and reconnect the drive before this period has elapsed 9 14 User s Manual Qosmio G50 Disconnecting the USB floppy diskette drive When you have finished using the USB floppy diskette drive you can follow the procedures below in order to disconnect it 1 Wait for the Disk In Use Indicator light to go out to make sure all floppy diskette activity has stopped JN If you disconnect the USB floppy diskette drive or turn off the power while the computer is accessing the drive you may lose data or damage the floppy diskette or the drive 2 Click the Safely Remove Hardware icon on the Windows taskbar 3 Click the USB floppy diskette drive device that you want to remove 4 Carefully pull the floppy diskette drive s USB connector out from within the computer s USB port eSATA External Serial ATA An device corresponding to eSATA function can be connected to the eSATA USB combo port on the computer Connecting the eSATA device To connect an eSATA device follow the steps as detailed below 1 Connect an eSATA cable to the eSATA USB combo port Make sure the connector is properly aligned with the socket
115. e the station which you found click a Save as Preset button Enter the name of the station and click a Save button Changing of presets 1 2 o dI A w Activate Media Center To launch the FM software scroll to Music and then click radio gt presets Click a preset which you want to edit To find a radio station click button or button below the Tune To save the station which you found click a Save as Preset button To change the preset name click an Edit Preset Change the name of the station in the Edit Preset screen and click a Save button TOSHIBA DVD PLAYER Please be aware of the following limitations when you use the TOSHIBA DVD PLAYER Notes on use Frame dropping audio skipping or out of synch audio and video may occur during playback of some DVD Video titles Close all other applications when using the TOSHIBA DVD PLAYER Do not open any other applications or carry out any other operations during DVD Video playback Playback may stop or not function properly in some situations Unfinalized DVDs created on home DVD recorders may not be playable on the computer Use DVD Video discs with a region code which is either the same as the factory default setting or ALL Do not playback DVD discs Video while watching or recording television programs using other applications Doing so may cause DVD Video playback or television program recording errors In addition if pre scheduled recor
116. e when it is not accessed for a specified time with power being restored when the hard disk drive is next accessed This can be specified in the Power Options This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time This can be specified in the Power Options Two levels of password security supervisor and user are available to prevent unauthorized access to your computer A specific hot key function automatically locks the system providing data security User s Manual Qosmio G50 1 Intelligent power supply Battery save mode Panel power on off Low battery automatic Hibernation Mode Heat dispersal A microprocessor in the computer s intelligent power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options This feature lets you configure the computer in order to save battery power This can be specified in the Power Options This feature automatically turns power to the computer off when the display panel is closed and turns it back on when the display panel is opened This can be specified in the Power Options When battery power is exhausted to the point that computer operation cannot be continued
117. ease refer to the Phone and Modem Options link within the Windows Control Panel If the call is going through a Private Branch Exchange PBX take care to ensure that the communication application s tone dial detection feature is disabled Make sure that the settings are correct within your communication application Ensure that the communication application s tone or pule dialling selection feature is set correctly The computer will automatically cut off communication when connection with the carrier is not successful for a set time interval try lengthening this time interval within your communication application Ensure that the communication application s error control feature is set correctly When transmitting data you should ensure that the parity bit and stop bit settings correspond with those of the remote computer you should check the flow control and communication protocol settings within your communication application Ensure that the communication application s rings before auto answer feature is set correctly If you are still unable to resolve the problem contact your reseller dealer or service provider 10 22 User s Manual Qosmio G50 LAN Problem Cannot access LAN Wake up on LAN does not work Wireless LAN If the following procedures do not restore LAN access consult your LAN administrator For more information on wireless communication refer to Chapter 4 Operating
118. ecognize a fingerprint Some models are equipped with a Fingerprint Sensor For detailed information on Fingerprint Sensor refer to Chapter 4 Using the Fingerprint Sensor optional User s Manual 2 9 Qosmio G50 Web Camera Web Camera e Volume control dial Web Camera LED LCD Sensor switch Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger Camera Assistant Software will help you to add various video effects to your video or photograph Enables the transmission of video and use of video chat via the internet using specialized applications The effective pixel count for this web camera is 1 31 million maximum photograph size 1280x1024 pixels Please refer to the Web Camera section in Chapter 4 Operating Basics The Web Camera LED will glow when the Web Camera is operating This switch senses when the display panel is either closed or opened and activates the Panel Power Off On feature as appropriate For example when you close the display the computer enters Hibernation Mode and shuts itself down When you next open the display the computer will automatically start up and return you to the application you were previously working on You can specify within the Power Options To access it click Start gt Control Panel gt System and Mai
119. edical device operation possibly resulting in serious injury Follow the instruction of your medical device when using any Wi Fi or Bluetooth functionality M Always turn off Wi Fi or Bluetooth functionality if the computer is near automatic contro equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury E t may not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have to be configured for all computers connected to the same network in order to re enable network connections Please be sure to use new network name User s Manual 4 39 Qosmio G50 LAN Wireless communication indicator 1 The wireless communication indicator shows the status of the computer s wireless communication functions Indicator status Indication Indicator off The wireless communication switch is off no wireless functionality is available Indicator glows Wireless communication switch is on Wireless LAN or Bluetooth is turned on by an application If you used the Taskbar to disable the wireless LAN restart the computer or perform the following procedure to re enable it Start gt Control Panel gt System and Maintenance gt System gt Device Manager gt Network adapters and right click the wireless device then choose enable The comput
120. ee also BIOS memory Compare RAM Glossary 12 User s Manual Qosmio G50 S S P DIF A standard of digital interface for audio SCSI Small Computer System Interface is an industry standard interface for connection of a variety of peripheral devices SD SDHC memory card Secure Digital cards are flash memory widely used in a variety of digital devices such as digital cameras and Personal Digital Assistants SECAM L SECAM Sequential Couleur A Memorie is a broadcasting standard used in France SIO Serial Input Output The electronic methodology used in serial data transmission soft key Key combinations that emulate keys on the IBM keyboard change some configuration options stop program execution and access the numeric keypad overlay software The set of programs procedures and related documentation associated with a computer system Specifically refers to computer programs that direct and control the computer system s activities See also hardware stop bit One or more bits of a byte that follow the transmitted character or group codes in asynchronous serial communications synchronous Having a constant time interval between successive bits characters or events system disk A diskette that contains the operating system files needed to start the computer Any diskette can be formatted as a system disk A system disk is also called a bootable disk boot disk or a startup disk Compare
121. electromagnetic energy The level of energy emitted by devices with Bluetooth wireless technology however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include E Using the equipment with Bluetooth wireless technology on board of airplanes or E In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment Regulatory statements General This product complies with any mandatory product specification i
122. em and Maintenance gt System icon Removing a memory module 4 The slot A is reserved for main memory Use the slot B for expanded 1 memory If only one card is installed use the slot A To remove the memory module follow the steps as detailed below 1 Shut down the computer make sure the Power indicator is off refer to the Turning off the power section in Chapter 3 Getting Started if required 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Close the display panel 4 Turn the computer upside down and remove the battery pack refer to Replacing the battery pack section in Chapter 6 Power if required 5 Loosen the screw securing the memory module cover in place please note that this screw is attached to the cover in order to prevent it from being lost 6 Slide your fingernail or a thin object under the cover and lift it off 7 Push the latches away from the module in order to release it a spring will force one end of the module up at an angle User s Manual 9 11 Qosmio G50 8 Grasp the memory module by its edges and remove it from the computer MN E fyou use the computer for a long time the memory modules and the gt circuits locating close to the memory modules will become hot In this case let them cool to room temperature before you replace them Or you will get burnt if you touch any of them Do not touch the connectors on the memory module or on the
123. en it is dirty or wet E Do not use the cleaning cloth soaked with water detergents or volatile organic solvents It is recommended that you wash the cloth if it gets soiled using a gentle mild detergent and rinse it well Allow it to air dry completely before using it again on your computer Moving the computer While the computer is designed for rugged durability you should exercise a few simple precautions when moving it in order to help ensure trouble free operation E Make sure all disk disc activity has ended before moving the computer check that the HDD and other indicators on the front of the computer are off E l a CD or DVD is in the drive remove it and make sure that the disc tray is securely closed E Turn off shut down the computer E Disconnect the AC adaptor and all peripherals before moving the computer M Close the display panel E Do not pick up the computer by its display panel M Before carrying your computer shut it down disconnect the AC adaptor and allow it to cool down a failure to follow this instruction may result in minor heat injury E Be careful not to subject the computer to impact or shock a failure to follow this instruction could result in damage to computer computer failure or loss of data E Never transport your computer with any cards installed this may cause damage to either the computer and or the card resulting in product failure E Always use a suitable carry case when tran
124. en will appear 2 Set the PCI Express Link ASPM to Disabled in BATTERY 3 Press the END key A confirmation message will appear 4 Press the Y key The BIOS setup will terminate and the computer will reboot If you are still unable to resolve the problem contact your reseller dealer or service provider Procedure You will see this message if you have previously chosen to remove the partition and are trying to create Recovery Media When there is no recovery partition the Recovery Disc Creator cannot make Recovery Media However if you have already created a Recovery Media you can use it to restore the recovery partition Simply follow the instructions in Restoring the pre installed software from your created Recovery Discs section in Chapter 3 Getting Started You will be directed to select Restore Original Factory Image from the drop down menu If you have not created Recovery Media please contact TOSHIBA support for assistance 10 25 Qosmio G50 TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer you may need to contact TOSHIBA for additional technical assistance Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try the following E Review trouble
125. ently until the cover clicks into place M Refer also to the documentation that came with your i LINK device Security lock A security locks enable you to anchor your computer a desk or other heavy object in order to help prevent unauthorized removal or theft The computer has a security lock slot on its right side into which you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Please refer to the instructions for the product you are using for more information Connecting the security lock In order to connect a security cable to the computer follow the steps as detailed below 1 Turn the computer so its right hand side faces you 2 Align the security cable with the lock hole and secure it in place Figure 9 16 Security lock User s Manual 9 21 Qosmio G50 9 22 User s Manual Qosmio G50 Chapter 10 Troubleshooting TOSHIBA have designed this computer for durability however should problems occur you are able to use the procedures detailed in this chapter to help determine the cause All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place Problem solving process Resolving problems will be much easier if you observe the following guidelines E Stop immediately when you recognize a p
126. er s USB ports The USB floppy diskette drive is available only as an option USB connector Disk In Use Indicator Floppy diskette slot Eject button Figure 9 10 USB floppy diskette drive USB connector Insert this connector into one of the free USB ports of your computer Disk In Use This indicator glows when the floppy diskette is Indicator being accessed Floppy diskette slot Insert a floppy diskette into this slot Eject button When a floppy diskette is fully seated in the drive the eject button will pop out In order to remove the diskette push the eject button in order to cause it to partially pop out of the drive and then remove it User s Manual 9 13 Qosmio G50 N Check the Disk In Use indicator when you use the floppy diskette drive Do not press the eject button or turn off the computer while the light is glowing Doing so could destroy data and damage the floppy diskette or the drive In use the following should be noted regarding the operation of the USB floppy diskette drive E The drive should be placed on a flat horizontal surface E Do not set the drive on an incline greater than 20 while it is operating E Do not place anything on top of the drive Connecting the USB floppy diskette drive To connect the drive plug the floppy diskette drive s USB connector into a computer s free USB ports Make sure the connector is properly aligned with the socket Do not try to forc
127. er has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T This section describes how to connect disconnect to a LAN Do not install or remove a memory module while Wake up on LAN is enabled M The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature E The Link speed 10 100 1000 megabits per second changes automatically depending on the network conditions connected device cable or noise and so on LAN cable types The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures If you are using Gigabit Ethernet LAN 1000 megabits per second 1000BASE T be sure to connect with a CAT5E cable or higher You cannot use a CAT3 or CAT5 cable If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable 4 40 User s Manual Qosmio G50 Connecting the LAN cable To connect the LAN cable follow the steps as detailed below JN E Connect the AC adaptor befo
128. erial number 8 digits E When was it stolen i e date E What is your address phone and fax number To register the theft on paper please follow these procedures E Fill in the TOSHIBA Theft Registration form or a copy of it below E Attach a copy of your receipt showing where your computer was purchased E Either fax or send the receipt and registration form to the address below To register the theft online please follow these procedures E Visit www toshiba europe com on the Internet In the product area choose Computer Systems E Inthe Computer Systems page open the Support amp Downloads menu and choose the Stolen Units Database option Your entries are used to track your computer at our service points User s Manual G 1 Qosmio G50 TOSHIBA Theft Registration TOSHIBA Europe GmbH Send to Fax number Country stolen Machine type e g Qosmio G50 Model number e g PQG50 YXT Serial number e g 12345678G Date stolen Owner s details Technical Service and Support Leibnizstr 2 93055 Regensburg Germany 49 0 941 7807 921 Year 111 11 Last name first name Company Street Postal Code City Country Phone Fax Month Day G 2 User s Manual Qosmio G50 Glossary The terms in this glossary cover topics related to this manual Alternate naming is included for reference Abbreviations AACS advanced access content system
129. erprint recognition success rate E Do not scratch or poke the sensor with your nails or any hard or sharp objects E Do not press the sensor strongly E Do not touch the sensor with a wet finger or any wet objects keep the sensor surface dry and free from water vapor BM Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt may scratch it E Do not paste stickers or write on the sensor BM Do not touch the sensor with a finger or any other object which may have a build up of static electricity on it User s Manual 4 3 Qosmio G50 Observe the following before you place your finger on the sensor whether for fingerprint enrollment registration or recognition Wash and dry your hands thoroughly Remove static electricity from your fingers by touching any metal surface Static electricity is a common cause of sensor failures especially when the weather is dry Clean the sensor with a lint free cloth do not use detergent or any other chemicals to clean the sensor Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate E Soaked or swollen finger for example as may occur after taking a bath Injured finger Wet finger Soiled or oily finger Ml Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success
130. erside of the computer N When you use your computer in a dusty area dirt and debris may accumulate on the cooling vents at the under side of your unit If this occurs the accumulated dust can cause insufficient heat dissipation which may result in the computer shutting down during use Carefully clean the dust from the vents using a vacuum cleaner 2 Cooling vents on the underside and back of the computer Cooling vents Cooling vents 7 eS gt A i o o Y Speaker subwoofer Cooling vents Cooling vents USISUSUSOS UGH Cooling vents xviii User s Manual Qosmio G50 To prevent possible overheating of the CPU make sure the cooling fan s air intake is not blocked The fan draws in air by creating a vacuum If the fan is blocked it could cause the CPU to run at a lower performance level or cause the computer to shut down Loose items such as notebook and tissue paper plastic wrappers or other similar materials can block the air intake preventing air from reaching the CPU Do not use the computer on surfaces with objects that can be drawn in by the cooling fan User s Manual xix Qosmio G50 XX User s Manual Qosmio G50 Chapter 1 Introduction This chapter provides an equipment checklist and it identifies the computer s features options and accessories Some of the features described in this manual may no
131. erts 1080i Interlaced 1280 by 720 True Color 32bit 60Herts 720p 720 by 576 True Color 32bit 50Herts 576p 720 by 480 True Color 32bit 60Herts 480p I The above display mode is a typical HDMI display mode The selectable 1 display modes will vary for different HDMI monitors 9 18 User s Manual Qosmio G50 REGZA Link PC Control HDMI out port can connect with Type A connector HDMI cable One HDMI cable can send and receive video audio and control signals HDMI CEC Consumer Electronics Control is a standard in the CE Industry which allows devices to work together over an HDMI cable By connecting a TV which supports HDMI Control to this port the remote control for the connected TV can be used to operate some of the computer functions Some models are supported with the REGZA Link PC Control Using REGZA Link PC Control Toshiba notebooks with REGZA Link PC Control include a Toshiba utility dedicated to take advantage of its capabilities which can allow you to E Use the TV remote control to output the computer screen onto the TV screen E Use the TV remote control to launch operate and close applications on your computer E Turn on the TV when the HDMI output is selected using the Fn F5 key BM Switch the video output HDMI or LCD when executing certain desktop icons E Enable Disable the REGZA Link PC Control function on the computer i LINK IEEE1394 i LINK IEEE1394 is used f
132. es and in the correct position Batteries Figure 8 5 Inserting the batteries 3 Close the battery cover Close the cover securely until it clicks Battery cover Figure 8 6 Closing the battery cover 8 10 User s Manual Qosmio G50 Replacing the batteries When the batteries in the Full size remote controller reach the end of their life the Full size remote controller may not operate correctly or work only within a short distance from your computer In this instance you should purchase new batteries and replace the discharged ones 1 Open the battery cover on the back of the Full size remote controller 2 Replace the batteries Be sure to place the batteries with their polarities and in the correct position Batteries Figure 8 7 Removing the batteries 3 Close the battery cover Close the cover securely until it clicks Set top box Connection Method and Watching TV on the Media Center This section explains how to connect the set top box and configure settings for watching TV Some models are equipped with a TV tuner Connecting the set top box Connect the computer and set top box using the following procedure to watch TV using the set top box 1 The CATV cable and the coaxial cable are the separate sales 1 Connect the end of the infrared transmitter cable into the computer s infrared transmitter cable port y That the infrared remote control for your set top box must be compati
133. evices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network Light Emitting Diode LED A semiconductor device that emits light when a current is applied Liquid Crystal Display LCD Liquid crystal sealed between two sheets of glass coated with transparent conducting material The viewing side coating is etched into character forming segments with leads that extend to the edge of the glass Applying a voltage between the glass sheets alters the brightness of the liquid crystal User s Manual Glossary 9 Qosmio G50 main board See motherboard megabyte MB A unit of data storage equal to 1024 kilobytes See also kilobyte megahertz A unit of wave frequency that equals 1 million cycles per second See also hertz memory Typically refers to the computer s main memory where programs are run and data is temporarily stored and processed Memory can be volatile and hold data temporarily such as RAM or it can be nonvolatile and hold data permanently such as ROM A computer s main memory is RAM See RAM ROM menu A software interface that displays a list of options on the screen Also called a screen microprocessor A hardware component contained in a single integrated circuit that carries out instructions Also called the central processing unit CPU one of the main parts of the computer mode A method of operation
134. ex A AC adaptor 1 5 additional 1 18 connecting 3 2 DC IN 19V jack 2 5 ASCII characters 5 5 Battery charging 6 6 extending battery life 6 8 indicator 2 11 6 2 Monitoring capacity 6 7 real time clock 1 5 6 4 save mode 1 12 types 6 4 Battery Charger 1 18 9 13 Battery pack 1 5 2 7 additional 9 12 replacing xii 6 8 Bluetooth 1 10 4 38 Bluetooth Stack for Windows by Toshiba 1 16 problems 10 23 Boot Priority 7 3 Bridge media slot 1 8 2 2 9 3 indicator 2 11 using 9 3 C Cache memory 1 3 Cleaning the computer 4 42 Cooling vents 2 6 D DC IN indicator 2 11 6 3 Display 1 6 2 8 automatic power off 1 11 brightness down 5 3 brightness up 5 3 controller B 1 hinge 2 8 opening 3 4 screen 2 8 DVD Super Multi drive 1 6 problems 10 9 using 4 15 writing 4 18 E Equipment checklist 1 1 eSATA device 9 15 problems 10 18 eSATA USB combo port 2 6 ExpressCard 1 8 9 2 inserting 9 2 problems 10 11 removing 9 3 External monitor 1 7 2 5 9 16 problems 10 21 F Fingerprint Sensor location 2 8 problems 10 16 using 4 2 FN 1 TOSHIBA Zooming Utility reduce 5 4 FN 2 TOSHIBA Zooming Utility enlarge 5 4 FN ESC Mute 5 2 FN F1 Lock 5 2 FN F2 Power Plan 5 2 FN F3 Sleep 5 3 FN F4 Hibernate 5 3 FN F5 Output 5 3 FN F6 Brightness Down 5 3 FN F7 Brightness Up 5 3 FN F8 Wireless 5 3 FN F9 Touch Pa
135. f the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press FN F5 to re set the display panel and external monitor to clone mode Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 10 21 Qosmio G50 Modem i This information is applicable to the models equipped with a built in modem M Some models are equipped with a modem jack or FM antenna port Problem Communication software can t initialize modem You can hear a dial tone but can t make a call You place a call but a connection can t be made After making a call you can t hear a ring Communication is cut off unexpectedly A CONNECT display is quickly replaced by NO CARRIER Character display becomes garbled during a communication You cannot receive an incoming call Procedure Make sure the computer s internal modem settings are correct pl
136. f you are a new user of computers or if you re new to portable computing first read over the Chapter 1 ntroduction and Chapter 2 The Grand Tour to familiarize yourself with the computer s features components and accessory devices Then read Chapter 3 Getting Started for step by step instructions on setting up your computer If you are an experienced computer user please continue reading the preface to learn how this manual is organized then become acquainted with this manual by browsing through its pages Be sure to read the Special features section in Chapter 1 ntroduction to learn about features that are uncommon or unique to this computer as well as the section on Chapter 7 HW Setup to understand how to setup and configure these features Read Chapter 9 Optional Devices if connecting optional products or external devices User s Manual xiii Qosmio G50 Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Abbreviations On first appearance and whenever necessary for clarity abbreviations are enclosed in parentheses following their definition For example Read Only Memory ROM Acronyms are also defined in the Glossary Icons Icons identify ports dials and other parts of your computer The indicator panel also uses icons to identify the components it is providing information on Keys The keyboard keys are used in the text to
137. fingers and swipe the fingerprint on the sensor if the authentication process is successful the user will automatically be logged in to Windows User s Manual 4 7 Qosmio G50 T If the fingerprint authentication process fails you will need to log into 1 Windows using the appropriate username and password In addition you should use this manual login process if fingerprint authentication fails for three consecutive tries a warning message will be displayed when authentication is not normal or is not successful within a fixed duration Fingerprint Pre OS Authentication General The fingerprint authentication system can be used to replace the keyboard based password authentication system that is used when the computer is turned on If you do not want to use the fingerprint authentication system for password authentication while booting up the computer instead you prefer using the keyboard entry method simply press the BACK SPACE key when the Fingerprint Pre OS Authentication screen is displayed Using this process will switch the password input screen across to the keyboard based entry screen 7 M You must ensure that you use the TOSHIBA Password Utility to 1 register a User Password before using the Fingerprint Pre OS Authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on E fthe fingerprint authentication process fails five times a preset time limit
138. follow the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it You should initially refer to the documentation supplied with you software to determine if it is this that is causing the problems Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer If you are still unable to resolve the problem contact your reseller dealer or service provider Procedure Check to see whether that is a floppy diskette in the floppy diskette drive or a CD ROM DVD ROM in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to the Boot Priority section in Chapter 7 HW Setup for further information Please refer to your operating system documentation in order to determine whether there is a problem with any of the operating system files or settings User s Manual Qosmio G50 Problem Procedure Slow performance The files on the hard disk drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive Please refer to the operating system s documentation or online Help File for further information on operating and using the Defragmentation utility As a last resort you should reformat the hard disk d
139. formation in flash memory remains whether or not the computer is receiving power This type of memory is used to retain your fingerprint data See also memory Compare RAM and ROM floppy diskette A removable disk that stores magnetically encoded data floppy diskette drive FDD An electromechanical device that reads and writes to floppy diskettes Fn esse A TOSHIBA utility that lets you assign functions to hot keys folder An icon in Windows used to store documents or other folders format The process of readying a blank disk for its first use Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk function keys The keys labeled F1 through F9 that tell the computer to perform certain functions User s Manual Glossary 7 Qosmio G50 G gigabyte GB A unit of data storage equal to 1024 megabytes See also megabyte graphics Drawings pictures or other images such as charts or graphs to present information H hard disk A storage device composed of a rigid platter or platters that can be magnetically coded with data Hard disks hold much more information than diskettes and are used for long term storage of programs and data The primary or only hard disk in a computer is usually fixed but some computers have secondary hard disks that are removable By default the hard disk is referred to as drive C hard disk drive HDD An
140. ges in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what you see Do you hear any beeps if so how many are they long or short and are they high pitched or low pitched In addition is the computer making any unusual noises Write down what you hear 10 2 User s Manual Qosmio G50 Record your observations so you can describe them in detail to your reseller dealer or service provider Software Hardware The problems may be caused by your software or disk If you cannot load a software package the media may be damaged or the program might be corrupted in these instances try loading another copy of the software if possible If an error message appears while you are using a software package you should refer to the documentation supplied with it as this will usually include a problem solving section or a summary of error messages Next you should check any error messages against the operating system documentation If you cannot find a software problem you should then check the setup and configuration of your hardware First run through the items in the preliminary checklist as described previously then if you still cannot correct the problem try to identify
141. he Bluetooth Special Interest Group E Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special interest Group M When you use Bluetooth Adaptor from TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth Adaptor from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your computer Please visit the following TOSHIBA PC product support website M Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off either one of your Bluetooth or Wireless LAN Please visit the following TOSHIBA PC product support website TOSHIBA PC product support website In Europe visit http www toshiba europe com computers tnt bluetooth htm In the United States visit http www pc support global toshiba com User s Manual D 1 Qosmio G50 Bluetooth wireless technology and your Health The products with Bluetooth wireless technology like other radio devices emit radio frequency
142. he AC adaptor to a live power socket It is possible that if data is written while powered by the battery pack the write process may sometimes fail due to low battery power in these instances data loss may occur Important message Before you write or rewrite to any of the media supported by the DVD Super Multi drive please read and follow all of the setup and operating instructions in this section If you fail to do so you may find that the DVD Super Multi drive may not function properly and you may fail to write or rewrite information successfully this may cause you to either lose data or incur other damage to the drive or media Disclaimer TOSHIBA does not bear responsibility for the following E Damage to any CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM disc that may be caused by writing or rewriting with this product E Any change or loss of the recorded contents of CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM media that may be caused by writing or rewriting with this product or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents E Damage that may be caused by using third party equipment or software Given the technological limitations of current optical disc writing drives you may experience unexpected writing or rewriting errors due to disc quality or p
143. he computer by password 6 12 Power Up MOAES oo oocccccc eee eee 6 13 Panel power On Off 2 6 00 cece eee eee o 6 13 System automatic Sleep Hibernation 6 13 HW Setup Accessing HW Setup Lei 7 1 HW Setup window L eee eee eee 7 1 AV functions Media Center como ia 8 1 Front operation panel eee eee 8 2 Remote controller 1 0 2 0 0 cece eee eee eee 8 4 Using the remote controller eee eee 8 8 Installing Removing batteries i 8 9 User s Manual Qosmio G50 Chapter 9 Chapter 10 Chapter 11 Appendix A Appendix B Appendix C Appendix D Appendix E Appendix F Appendix G Set top box Connection Method and Watching TV on the Media Center eee eee teen eee 8 11 Listen to radio 1 iii 8 13 TOSHIBA DVD PLAYER eee eee eee 8 14 Optional Devices ExpresSCaid vacio 9 2 Bridge media Slot 2 ccc cece eee eee 9 3 Additional memory Module LL 9 8 Battery Packs eect iii ieri 9 12 Universal AC Adaptor eee eee eee 9 12 Battery Charger 22 0266 cece ee nr a eens 9 13 USB esi i eaten dears RR A Ra 9 13 eSATA External Serial ATA eee 9 15 External monitori dee eee eee eee ie 9 16 HDMI Liri eeet beatae a dead aed nase 9 17 LLINK IEEE1394
144. he connector 2 Disconnect the cable from the LAN hub or router in the same manner Check with your LAN administrator and hardware or software vendor before disconnecting from the hub Computer Handling This section explains computer handling and maintenance Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it E Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage E Clean the plastics of the computer using a slightly water dampened cloth E You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth Never spray cleaner directly onto the computer or let liquid run into any part of it Never use harsh or caustic chemical products to clean the computer 4 42 User s Manual Qosmio G50 Using the cleaning cloth Some models include 1 cleaning cloth The cleaning cloth can be used to wipe away dust and fingerprints from the keyboard and palm rest area of your computer E When wiping the keyboard palm rest and display panel do so gently without using excessive pressure E Do not use the cleaning cloth wh
145. he cover to unlock it sx lt p Bridge media slot This slot lets you insert an SD SDHC memory card miniSD microSD Card Memory Stick Duo PRO PRO Duo xD picture card and MultiMediaCard Refer to Bridge media slot section in Chapter 9 Optional Devices ae User s Manual Qosmio G50 1 Keep foreign metal objects such as screws staples and paper clips out of the Bridge media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury ExpressCard slot This slot allows you to install a single ExpressCard device Keep foreign metal objects such as screws staples and paper clips out of the ExpressCard slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury i LINK IEEE1394 This port allows you to connect an external port device such as a digital video camera for high speed data transfer Universal Serial Bus One Universal Serial Bus port which complies to USB 2 0 port the USB 2 0 standard is provided on the left side of the computer The port with the icon 4 has USB Sleep and Charge Keep foreign metal objects such as screws staples and paper clips out of the USB connectors Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Please note that it is not possible to confirm the operation of a
146. he media TV Tuner 10 TV Tuner will function only in the country where the computer was purchased Images All images are simulated for purposes of illustration LCD Brightness and Eye Stain 12 Your display panel has a brightness approaching that of a TV device We recommend that you adjust the brightness of your LCD to a comfortable level to prevent possible strain on your eyes Safety Use for TV Tuner 3 If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna you should operate your computer using AC power mode The AC adaptor offers some protection against but does not entirely prevent possible electric shock caused by lightning For complete protection do not operate your computer during a thunderstorm 11 4 User s Manual Qosmio G50 Specifications Appendix A This appendix summarizes the computer s technical specifications Environmental Requirements Conditions Operating Non operating Wet bulb temperature Conditions Operating Non operating Power Requirements AC adaptor Computer Ambient temperature Relative humidity 5 C 41 F to 20 to 80 35 C 95 F noncondensing 20 C 4 F to 10 to 90 65 C 149 F noncondensing 26 C maximum Altitude from sea level 60 to 3 000 meters 60 to 10 000 meters maximum 100 240 volts AC 50 or 60 hertz cycles per second 19 VDC 6 32 amperes User s
147. he steps as detailed below In order to use the computer s Bridge media slot open the left side cover Open the cover by pressing the top right section of the cover to unlock it 1 Turn the memory media so that the contacts metal areas are face down 2 Insert the memory media into the Bridge media slot on the side of the computer 3 Press the memory media gently to ensure a firm connection is made Figure 9 4 Inserting a memory media 9 6 User s Manual Qosmio G50 M Make sure memory media is oriented properly before you insert it Ifyou insert the media in wrong direction you may not be able to remove it E When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data E Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost Removing a memory media The following instructions apply to all types of supported media devices To remove a memory media follow the steps as detailed below 1 Open the Safely Remove Hardware icon on the Windows Taskbar 2 Point to memory media and click the left Touch Pad control button 3 Press the memory media to partially extend it out of the computer 4 Grasp the media and remove it Memory media Bridge media slot Figure 9 5 Removing memory media Press gently until the cover clicks into place
148. he subtitle track Starting TOSHIBA DVD PLAYER Use the following procedure to start TOSHIBA DVD PLAYER 1 Insert an DVD Video in the DVD Super Multi drive while Windows Vista is running When an DVD Video disc is set in the DVD drive the following application selection screen may appear If this occurs select Play DVD movie then click OK to launch the TOSHIBA DVD PLAYER F z amp AutoPlay Sa les Sd DVD RW Drive E tay XXXXXXXXXXX Always do this for DVD movies DVD movie options ol Play DVD movie Play DVD movie 2 Play DVD movie General options A Open folder to view files Set AutoPlay defaults in Control Panel Figure 8 10 Application selection screen 2 Touch the CD DVD panel on the Front operation panel Or select Start gt All Programs gt TOSHIBA DVD PLAYER gt TOSHIBA DVD PLAYER to start TOSHIBA DVD PLAYER Operating TOSHIBA DVD PLAYER Notes on Using TOSHIBA DVD PLAYER M Screen display and available features may vary amongst DVD Videos and scenes E Only operation buttons including remote controller and Front operation panels which correspond to currently available and active features will be useable during DVD playback E Ifthe menu is opened in the Display Area using the Control window s Top Menu or Menu buttons touch pad and mouse menu operations may not be able to be used 8 16 User s Manual Qosmio G50 Open TOSHIBA DVD PLAYER HELP TO
149. hen the set top box is connected and the above settings are made M According to the government regulations it is not permitted to bring PAL SECAM TV tuners into Korea Using the TV Tuner Antenna E The quality of sounds and pictures greatly depends on the radio propagation conditions E When you use your computer in areas where the radio waves are weak which results in poor radio receiving conditions contact the dealer you purchased it from or use a commercially available antenna booster Please refer to the manual provided with the booster for details User s Manual 4 29 Qosmio G50 Connecting the Cable This section describes how to connect the coaxial cable to your computer Connecting the coaxial cable When lightning occurs do not touch the antenna line This may cause an electric shock O If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna you should operate your computer using AC power mode The AC adaptor offers some protection against but does not entirely prevent possible electric shock caused by lightning For complete protection do not operate your computer during a thunderstorm 1 Save data shutdown Windows and turn off the power 2 Connect the coaxial cable to the TV antenna port of your computer TV antenna port Coaxial cable Figure 4 11 Connecting the coaxial cable a When you have been using a descrambler to re
150. his computer in almost all country region The adaptor converts AC power to DC power and reduces the voltage supplied to this computer To recharge the battery simply connect the AC adaptor to a power source and to the computer Please refer to Chapter 6 Power for further information Figure 2 10 The AC adaptor 3 pin plug E Depending on the model in question either a 2 pin or 3 pin adaptor power lead will be bundled with the computer E Donotusea3 pin to 2 pin conversion plug E The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside of this region In order to use the adaptor computer in other regions you should please buy a power cord that conforms to the safety rules and regulations in that particular region Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor User s Manual 2 15 Qosmio G50 2 16 User s Manual Qosmio G50 Chapter 3 Getting Started This chapter provides basic information to start using your computer It covers the following topics i i All users should be sure to read the section St
151. hot while it is being charged the charge I will stop and the Battery indicator will go out When the battery pack s temperature falls to a normal range charging will resume this process will occur regardless of whether the computer s power is on or off 6 2 User s Manual Qosmio G50 DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected the following indicator conditions should be noted White Indicates the AC adaptor is connected and is correctly supplying power to the computer Flashing orange Indicates a problem with the power supply You should initially try plugging the AC adaptor into another power outlet if it still does not operate properly you should contact your reseller or dealer No light Under any other conditions the indicator does not light Power indicator Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted White Indicates power is being supplied to the computer and the computer is turned on Blinking orange Indicates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition In Sleep Mode this indicator will turn on for one second and off for two seconds No light Under any other conditions the indicator does not light User s Manual 6 3 Qosmio G50 Battery This section expla
152. ice again You have finished practicing click Next button Register your fingerprint on the Fingerprint Image Capture screen Let the computer read the finger to be registered 3 times An image of your fingerprint will be shown on the screen each time the fingerprint is successfully read Once the fingerprint is successfully read for the third time the message Successfully combined will be displayed beneath the fingerprint images Click the Next button When the Store To Sensor screen is displayed check Store fingerprint to Sensor Click Finish to complete fingerprint registration User s Manual 4 5 Qosmio G50 T It is strongly recommended that you register 2 or more fingerprints Repeat 1 the procedure from step 3 to register another fingerprint How to Delete the Fingerprint Data Saved fingerprint data is stored in special non volatile memory inside the fingerprint sensor Therefore if you give the computer to someone else or dispose of it in any way the following process is recommended to delete your fingerprint information 1 To run this program click Start gt All Programs gt TrueSuite Access Manager gt TrueSuite Access Manager 2 The Verify screen will be displayed so either swipe your registered finger or enter the Windows logon password and click the Next button 3 The User s Fingers screen is displayed 1 2 WS E To delete all registered fingerprints Click Delete All Fingerprints F
153. ice provider User s Manual 10 5 Qosmio G50 Battery If you suspect a problem with the battery you should check the status of the DC IN indicator as well as the Battery indicator Please refer to Chapter 6 Power for more information on these indicators together with general battery operation Problem Procedure Battery doesn t power The battery may be discharged connect the AC the computer adaptor to recharge the battery Battery doesn t If the battery is completely discharged it will not charge when the AC begin charging immediately in these instances adaptor is attached you should wait a few minutes before trying Battery indicator again If the battery still does not charge you does not glow should check that the power outlet the AC orange adaptor is connected to is supplying power this can be tested by plugging another appliance into it Check whether the battery is hot or cold to the touch if so it will not charge properly and should be allowed to reach room temperature before you try again Unplug the AC adaptor and remove the battery to make sure its connecting terminals are clean if necessary wipe them with a soft dry cloth lightly dipped in alcohol Connect the AC adaptor and replace the battery taking care to ensure that it is securely seated in the computer Check the Battery indicator if it does not glow allow the computer to charge the battery for at least twenty minutes If the Batte
154. ick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo error occurs You cannot write to an Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo You cannot read a file xD picture card Procedure Remove the Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo for further information Remove the Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo from the computer and check to ensure that it is not write protected Check to ensure the required file is actually on the Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo that is inserted into the computer If you are still unable to resolve the problem contact your reseller dealer or service provider For further information please refer to Chapter 9 Optional Devices Problem xD picture card error occurs You cannot read a file Procedure Remove the xD picture card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your xD picture card for further information Check to ensure the required file is actually on the xD picture card that is inser
155. il you J have set up the operating system Please refer to the section Starting up for the first time for more information E Volume cannot be adjusted during Windows Setup 1 Open the display panel 2 Press and hold the computer s power button for two or three seconds Power button Figure 3 5 Turning on the power Starting up for the first time The Microsoft Windows Vista Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system n When it is displayed be sure to read the Software License Terms 1 carefully User s Manual 3 5 Qosmio G50 Turning off the power The power can be turned off in one of three modes either Shut Down Mode Sleep Mode or Hibernation Mode Shut Down Mode N When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system s main screen the next time it is turned on 1 If you have entered data either save it to the hard disk drive or to other storage media 2 Make sure all disk disc activity has stopped before removing the CD DVD or floppy diskette M Make sure the Hard Disk Drive indicator is off If you turn off the power while a disk disc is being accessed you may lose data or damage the disk E Never turn off the power while an application is running Doing so could cause loss of data E Never
156. ilt in modem to the digital connector on a public telephone or to a digital private branch exchange PBX M Never connect the built in modem to a key telephone system for residences or offices E Avoid using your computer modem with the telephone cable connected during an electrical storm There may be a remote risk of electric shock from lightning E Modem functions cannot be used in models which are not equipped with a modem E This information is applicable to the models equipped with a built in modem E Some models are equipped with a modem jack or FM antenna port User s Manual 4 33 Qosmio G50 Region selection pudo Telecommunication regulations vary from one region to another so you will need to make sure the internal modem s settings are correct for the region in which it will be used The built in modem can be used only in specified countries and regions Using the modem in an area not specified for use may cause a system failure Check the specified areas carefully before using it To select a region follow the steps as detailed below 1 Click Start gt All Programs gt TOSHIBA gt Networking gt Modem Region Select If it is available do not use the Country Region Select function included as part of the modem setup utility within the Control Panel if you change the country region setting this way you may find that the change does not take effect 2 The Region Selection icon will appear in
157. in the U S National Electrical code handbook and the Canadian Electrical Code Part Il The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia and Europe United Kingdom USA UL approved BS approved Australia Europe AS approved Approved by the appropriate agency Canada CSA approved E 2 User s Manual Qosmio G50 Appendix F Usage Restrictions This appendix describes the Usage Restrictions This configuration is designed to work with a signal from a conventional standard or analog TV antenna TOSHIBA does not guarantee that signals received by satellite or cable TV receivers will work properly and does not provide technical support for them The TOSHIBA Qosmio s AC power adaptor must be connected to get the best possible audio and video performance For copyright protection reasons TOSHIBA has incorporated CGMS Copy Generation Management System restrictions into this product This allows a broadcasting channel to send a signal to prevent a motion picture from being copied The Microsoft Windows Vista s radio features cannot be used because the TV feature does not include a radio receiver FM tuner If your computer is equipped with a single tuner it is not possible to record a TV program on one channel and simultaneously view a TV program on another channel because the computer only has one TV feature However it i
158. ing 64 bit computing requires that the following hardware and software requirements are met E 64 bit Operating System E 64 bit CPU Chipset and BIOS Basic Input Output System HM 64 bit Device drivers MH 64 bit applications Certain device drivers and or applications may not be compatible with a 64 bit CPU and therefore may not function properly A 32 bit version of the operating system is preinstalled on your computer unless explicitly stated that the operating system is 64 bit Memory Main System 2 Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics may vary depending on the graphics system applications utilized system memory size and other factors For computer s configured with 4 GB of system memory the full system memory space for computing activities will be considerably less and will vary by model and system configuration Battery Life 3 Battery life may vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication Recharge time varies depending
159. ing conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Please note that you may infringe the owner s rights protected by the copyright laws if you use the screen mode switching functions e g Wide mode Wide Zoom mode etc of this product to display enlarged images video at coffee shops or hotels for the purposes of profits or providing these to the public Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for the TOSHIBA Qosmio G50 Portable Personal Computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks IBM is a registered trademark and IBM PC is a trademark of International Business Machines Corporation Intel Intel SpeedStep Intel Core Celeron and Centrino are trademarks or registered trademarks of Intel Corporation Windows Microsoft and Windows Vista are registered trademarks of Microsoft Corporation Photo CD is a trademark of Eastman Kodak Compan
160. ing power The DC IN indicator should glow white and the Battery indicator should glow orange to indicate that the battery pack is being charged however in the event that DC IN indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor and the power cord Charge the battery pack until the Battery indicator glows white If you have extra battery packs rotate their use If you will not be using the system for an extended period for example for more than one month remove the battery pack from the computer Store spare battery packs in a cool dry place out of direct sunlight Replacing the battery pack Please be aware that the battery pack is classified as a consumable item The operating life of the battery pack will gradually reduce through repeated charging and discharging and will need to be replaced when it reaches the end of its operating life In addition to this you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time This section explains how to remove and install the battery pack and begins with the removal process which is detailed through the following steps 6 8 User s Manual Qosmio G50 us Do not remove the battery pack while the computer is in Sleep Mode Data is stored in RAM so if the computer loses power it will be lost In
161. ins battery types use recharging methods and handling Battery types The computer has two different types of batteries E Battery pack M Real Time Clock RTC battery Battery pack When the AC adaptor is not connected the computer s main power source is a removable lithium ion battery pack also referred to in this manual as the main battery You can purchase additional battery packs for extended use of the computer away from an AC power source although you should not change the battery pack while the AC adaptor is connected Battery type depending on the model you purchased There are two types of battery packs 7050mAh or 4700mAh Before you remove the battery pack save your data and shut down the computer or place the computer into Hibernation Mode Please be aware that when placing the computer into Hibernation Mode the contents of memory will be saved to the hard disk drive although for safety sake it is best to also save your data manually Real Time Clock RTC battery The Real Time Clock RTC battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working in this instance the following message will be displayed when you turn on the power B RTC battery is low or CMOS checksum i
162. inter Options tab 3 Set the pointer speed as required and click OK The elements of the mouse responsible for detecting movement might be dirty please refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact your reseller dealer or service provider 10 15 Qosmio G50 Fingerprint Sensor Problem Reading of the fingerprint was not successful The fingerprint cannot be read due to injuries to the finger USB device Procedure In this instance you should try the fingerprint reading operation again using the correct finger position please refer to Using the Fingerprint Sensor optional in Chapter 4 Operating Basics for further information Alternatively you should try the recognition process again using another enrolled finger The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate may differ from user to user In this instance you should try the recognition process again using another enrolled finger However if fingerprints from all the enrolled fingers cannot be read you should instead log into the computer by using the keyboard to input the password If you are still unable to res
163. ironment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat xvi User s Manual Qosmio G50 To keep your computer in prime operating condition protect your work area from M Dust moisture and direct sunlight E Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones E Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters E Extreme heat cold or humidity E Liquids and corrosive chemicals Stress injury Carefully read the Instruction Manual for Safety and Comfort lt contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use Instruction Manual for Safety and Comfort also includes information on work space design posture and lighting that can help reduce physical stress Heat injury E Avoid prolonged physical contact with the computer If the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time for example if you rest the computer on your lap or if you keep
164. is exceeded or you press the BACK SPACE key Password will be displayed on the screen and you will have to enter either the User Password or Supervisor Password manually in order to start the computer E When swiping your finger please ensure that you do it slowly and at a constant speed If you find that this does not improve the authentication rate you should try to adjust the speed at which the finger is swiped M fthere are any changes in the environment or settings related to authorization you will be required to provide authorization information such as a User Password and if applicable the HDD Hard Disk Drive password How to Enable Fingerprint Pre OS Authentication Settings It is necessary to first enroll your fingerprint with the Fingerprint Application prior to enabling and configuring the Fingerprint Pre OS Authentication System You should check that your fingerprint is enrolled before configuring the settings please refer to the Manual for Fingerprint Registration Enrollment for further instructions 1 To run this program click Start gt All Programs gt TrueSuite Access Manager gt Fingerprint Application with Admin 2 UserAccountControl screen is displayed click the Allow button This setting can only be changed if the currently logged in user has administrator privileges 4 8 User s Manual Qosmio G50 3 Swipe a registered finger on the fingerprint sensor Click the Setting menu at
165. led below a In order to use the computer s ExpressCard slot open the left side cover 1 Open the cover by pressing the top right section of the cover to unlock it 1 Insert the ExpressCard into the ExpressCard slot on the side of the computer 2 Press the ExpressCard gently to ensure a firm connection is made ExpressCard Figure 9 1 Inserting the ExpressCard 3 After inserting the ExpressCard you should refer to its documentation and also check the configuration in Windows in order to ensure that it is correct 9 2 User s Manual Qosmio G50 Removing an ExpressCard To remove an ExpressCara follow the steps as detailed below 1 Open the Safely Remove Hardware icon on the Windows Taskbar 2 Pointto ExpressCard and click the left Touch Pad control button 3 Grasp the ExpressCard and remove it ExpressCard Figure 9 2 Removing the ExpressCard I Press gently until the cover clicks into place Bridge media slot The computer is equipped with a Bridge media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the Bridge media slot Never allow metal objects such as screws staples and paper clips to enter the computer or Keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly res
166. led with some models HBHBRHBRHRHEHEHEHEHEHEHEHEHEEE EG Documentation E Qosmio G50 Portable Personal Computer User s Manual HH Qosmio G50 Quickstart E Instruction Manual for Safety and Comfort E Warranty information Il If any of the items are missing or damaged contact your dealer l immediately 1 2 User s Manual Qosmio G50 Hardware 1 This section describes the hardware of your computer The actual specifications may vary depending on the model you purchased Processor Built in The computer is equipped with one of the following Intel processor E Intel Core 2 Duo Processor which incorporates a 3MB level2 cache memory and also supports Enhanced Intel SpeedStep Technology E Intele Core 2 Duo Processor which incorporates a 6MB level2 cache memory and also supports Enhanced Intel SpeedStep Technology Some models in this series use Intel Centrino 2 processor technology which is based on three separate components the Inte Core 2 Duo processor Intel Wi Fi Link 5300AGN OR 5100AGN and the Inte GM PM45 Express Chipset Legal Footnote CPU 1 For more information on the CPU please refer to the Legal Footnotes section in Chapter 11 or Click the 1 above Memory Memory slots 512 1 024 2 048 or 4 096MB memory modules can be installed in the computer s two memory slots for a maximum of 8 192MB system memory This computer can be equipped with memory modules of a maximu
167. ll functions of all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly User s Manual 2 3 Qosmio G50 Right side The following figure shows the computer s right side Headphone S PDIF and Universal Serial Bus Security lock slot Line out jack USB 2 0 ports A O x Microphone and Line in jack Modem jack Figure 2 3 The right side of the computer Microphone and Line This jack allows you to connect a microphone or in jack an external audio device CN Headphone S PDIF This jack allows you to connect a headphone a too and Line out jack MiniDisc audio component or an external audio gt device Universal Serial Bus Two Universal Serial Bus ports which comply ei 4 USB 2 0 ports with the USB 2 0 standard are provided on the right side of the computer The ports with the icon 4 has USB Sleep and Charge Modem jack The modem jack allows you use to attach a el modular cable in order to connect the internal modem directly to a telephone line Some models are equipped with a built in modem AN M Connection to any communication line other than an analog phone line could cause a computer system failure M Connect the built in modem only to ordinary analog phone lines E Never connect the built in modem to a digital line ISDN M Never connect the built in modem
168. llow the screen instructions and configure settings according to the environment used Changing settings Refer to the following procedures to change settings that are already configured 1 Activate Media Center 2 Click in the following order click Tasks gt settings gt TV gt Set Up TV Signal 3 The Set Up Your TV Signal window is displayed and click Next 4 Follow the screen instructions and configure settings according to the environment used i Image data cannot be imported edited watched or saved to DVD by connecting the Media Center model to external devices such as TV video deck or analog video camera Listen to radio This section describes how to set up and use of FM software to listen to radio Setting FM software 1 Activate Media Center 2 Click in the following order click Tasks gt settings gt TV gt Set Up TV Signal 3 Follow the wizard to select your region 4 Select I will manually configure my TV signal in the Automatic TV Signal Setup screen 5 Select Antenna in the Select Your TV Signal screen User s Manual 8 13 Qosmio G50 Starting FM software 1 2 3 4 5 Activate Media Center To launch the FM software scroll to Music and then click radio gt FM Radio The FM radio screen is displayed To find a radio station click button or button below the Seek or Tune If you know the frequency of the station enter the numbers To sav
169. m size of 8 192MB The actual amount of useable system memory will be less than the installed memory modules User s Manual 173 Qosmio G50 1 If your computer is configured with two 2 GB memory modules or more the memory might be displayed as approximately 3 GB only depending on the computer s hardware specifications This is correct because the operating system usually displays the available memory instead of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN etc require their own memory space Since a 32 bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the overlapped memory is not available to the operating system Even though some tools might display the actual physical memory built into your computer the memory available to the operating system will still be approximately 3 GB only Video RAM The memory in a computer s graphics adaptor used to store the image displayed on a bitmap display Start gt Control Panel gt Appearance and Personalization gt Personalization gt Display Settings The amount of Video RAM can be verified by clicking the Advanced Settings button in the Display Settings window The amount of Total Available Graphics memory will vary be between 1 and 2 MB depending upon system configuration
170. m the LAN Do not install or remove a memory module while Wake up on LAN is enabled y The Wake up on LAN function consumes power even when the system is I off Leave the AC adaptor connected while using this feature Power will be automatically turned on when a signal is received from an administrator s computer which is connected via a network The following settings can be changed when the Built in LAN is Enabled Connect the AC adaptor when using the Wake up on LAN function The battery retention time will be shorter than the times listed in this manual when this function is enabled Refer to the section in chapter 6 Retaining data with power off Enabled Enables Wake up on LAN Default Disabled Disables Wake up on LAN 7 6 User s Manual Qosmio G50 Built in LAN This feature enables or disables the Built in LAN Enabled Enables Built in LAN functions Default Disabled Disables Built in LAN functions Device Config Device Configuration This option allows you to set how the computer s hardware devices will be configured All Devices The computer s BIOS will setup and configure all devices Setup by OS The operating system will setup and configure all of the devices that it can control default USB USB KB Mouse Legacy Emulation You can use this option to enable or disable USB keyboard mouse legacy emulation so that even if your operating system does not support USB devices you can still
171. magnetic heads to read data from the disc CD RW A Compact Disc ReWritable disc can be rewritten many times See also CD ROM character Any letter number punctuation mark or symbol used by the computer Also synonymous with byte chassis The frame containing the computer chip A small semiconductor containing computer logic and circuitry for processing memory input output functions and controlling other chips click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated See also double click CMOS Complementary Metal Oxide Semiconductor An electronic circuit fabricated on a silicon wafer that requires very little power Integrated circuits implemented in CMOS technology can be tightly packaged and are highly reliable cold start Starting a computer that is currently off turning on the power COM1 COM2 COM3 and COMA The names assigned to the serial and communication ports commands Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices compatibility 1 The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred 2 the ability of one device to connect to or communicate with another system or component
172. modular cable into a telephone jack Modem jack Figure 4 12 Connecting the internal modem IN Do not pull on the cable or move the computer while the cable is connected Disconnecting the modular cable To disconnect the modular cable follow the steps as detailed below 1 Pinch the lever on the plug in the telephone jack and pull it out from within the connector 2 Pinch the lever on the plug in the computer s modem jack and pull it out from within the computer 4 36 User s Manual Qosmio G50 Wireless communications The computer s wireless communication function supports both Wireless LAN and Bluetooth devices All models are provided with Wireless Communication switch Some models are equipped with both Wireless LAN and Bluetooth functions Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802 11 Wireless LAN standard M Frequency Channel Selection of 5GHz for IEEE 802 11a or n draft 2 0 Frequency Channel Selection of 2 4GHz for 802 11b g or n draft 2 0 Roaming over multiple channels Card power management Wired Equivalent Privacy WEP data encryption based on an 128 bit encryption algorithm E Wi Fi Protected Access WPA support BM Advanced Encryption Standard AES data encryption y The transmission speed over the wireless LAN and the distance
173. moment to let all capacitors fully discharge User s Manual 3 9 Qosmio G50 Restarting the computer Certain conditions require that you reset the computer for example if E You change certain computer settings E An error occurs and the computer does not respond to your keyboard commands If you need to restart the computer there are three ways this can be achieved M Click Start then click the arrow button a in the power management buttons Mus E and select Restart from the menu M Press CTRL ALT and DEL simultaneously once to display the menu window then select Restart from the Shut down options Ml Press the power button and hold it down for five seconds Once the computer has turned itself off wait between ten and fifteen seconds before turning the power on again by pressing the power button System Recovery Options A hidden partition of approximately 1 5 GB is allocated on the hard disk drive for the System Recovery Options This partition stores files which can be used to repair the system in the event of a problem The System Recovery Options feature will be unusable if this partition is deleted System Recovery Options J The System Recovery Options feature is installed on the hard disk when shipped from the factory The System Recovery Options menu includes tools to repair startup problems run diagnostics or restore the system You can see the more information about Startup Repair in Win
174. mote controller Figure 8 3 Operational range of the remote control The appearance of the provided remote controller may vary from model to model 8 8 User s Manual Qosmio G50 pul o Even if within the effective scope as described above the remote control may malfunction or not work correctly in the following cases M When an obstacle stands between the infrared receiver window of your computer and the remote controller E When direct sunlight or strong fluorescent light strikes the infrared receiver window E When the infrared receiver window or the infrared emission part of the remote controller is dirty M When other computers which use an infrared remote controller are used near to your computer E When a low battery condition is present Installing Removing batteries Be sure to install the provided AA type batteries before using the remote controller Store the battery for the remote control beyond the reach of children If a child swallows a battery this might result in choking If it happens contact a doctor immediately Observe the following precautions when using the battery of the remote controller E Do not use batteries other than those specified E Ensure that you insert the batteries with their polarities correctly aligned or E Do not recharge heat disassemble or short the battery or put it into a fire or flame E Do not use a battery whose recommended expiration
175. mputer 1 2 Ensure that the battery pack is securely in place and the battery safety lock 2 is in its yy position lt Figure 6 3 Securing the battery pack 3 Turn your computer over 6 10 User s Manual Qosmio G50 TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security User and Supervisor e Passwords set by the TOSHIBA Password Utility function are different al 1 from the Windows password User Password To start the utility point to or click the following items Start gt All Programs gt TOSHIBA gt Utilities gt Password Utility User Password field Set button Click this button to register a password of up to 50 characters After a password is set you will be prompted to enter it when you start the computer After you set the password a dialog box will be displayed asking whether you want to save it to a floppy diskette or other media If you forget the password you can open the password file on another computer Be sure to keep the media in a safe place When entering the character string to register the password enter from the keyboard character by character and do not enter as ASCII code or copy and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file When entering a password do not enter any characters for example I or pro
176. mputer or record them The dimensions and shape of the TV antenna port vary for different regions Some models are equipped with a TV tuner The cooling vents help keep the processor from overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury 2 6 User s Manual Qosmio G50 Underside The following figure shows the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage Speaker subwoofer Battery pack Memory module slots Battery safety lock Battery release latch Figure 2 5 The underside of the computer Memory module The memory module slots are located here The slots memory module slots allow for the installation replacement and removal of additional memory modules Please refer to the Additional memory module section in Chapter 9 Optional Devices for more information a Battery safety lock Slide this latch into its Unlock position in order to release the battery pack ready for removal Battery release latch Slide and hold this latch into its Unlock position _p gt in order to release the battery pack ready for removal For more detailed information on removing the batte
177. n HDD2 gt The priority is set as built in HDD2 gt USB gt Built in USB gt built in HDD1 HDD1 7 4 User s Manual Qosmio G50 USB gt Built in The priority is set as USB gt built in HDD1 gt HDD1 gt Built in built in HDD2 HDD2 USB gt Built in The priority is set as USB gt built in HDD2 gt HDD2 gt Built in built in HDD1 HDD1 E fa boot command is not found on the first detected hard disk drive the 1 system will not boot from next hard disk drive in the list instead it will search for the next device in the Boot Priority list and startup from this as appropriate M Although generally most models have two hard disk drives installed some models have only one hard disk drive In the case of models with one hard disk drive this setting item will not be displayed USB Memory BIOS Support Type This option allows you to set the type of the USB memory to be used as a startup device HDD Sets the USB memory to be the equivalent of a hard disk drive default With this setting the USB memory device can be used to start the computer as though it were a hard disk drive based on the hard disk drive settings within both the Boot Priority and HDD Priority options detailed previously FDD Sets the USB memory to be the equivalent of a floppy diskette drive With this setting the USB memory device can be used to start the computer as though it were a floppy diskette based on the floppy diske
178. n any country region where the product is sold In addition the product complies with the following European Union EU and EFTA This equipment complies with the R amp TTE directive 1999 5 EC and has been provided with the CE mark accordingly D 2 User s Manual Qosmio G50 Appendix E AC Power Cord and Connectors The power cord s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All cords must meet the following specifications Length Wire size Current rating Voltage rating Certification agencies U S and Canada Australia Japan Europe Austria Belgium Denmark Finland France Germany Minimum 1 7 meters Minimum 0 75 mm2 Minimum 2 5 amperes 125 or 250 VAC depending on country region s power standards UL listed and CSA certified No 18 AWG Type SVT or SPT 2 AS DENANHO OVE Italy IMQ CEBEC The Netherlands KEMA DEMKO Norway NEMKO FIMKO Sweden SEMKO LCIE Switzerland SEV VDE United Kingdom BSI In Europe two conductors power cord must be VDE type HO5VVH2 F or HO3VVH2 F and for three conductors power cord must be VDE type HOSVV F User s Manual Es Qosmio G50 For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated
179. n region code do not match Displays a warning if the current settings for both region code and telephony location are different Modem Selection If the computer cannot recognize the internal modem a dialog box is displayed from which you should select the appropriate communications port for your modem to use Dialing Properties You should select this item in order to display the dialing properties JN If you are using the computer in Japan the Telecommunications Business Law requires that you select Japan region mode It is illegal to use the modem in Japan with any other selection User s Manual 4 35 Qosmio G50 Connecting the modular cable To connect the modem s modular cable follow the steps as detailed below DN M Connection to any communication line other than an analog phone line could cause a computer system failure M Connect the built in modem only to ordinary analog phone lines E Never connect the built in modem to a digital line ISDN E Never connect the built in modem to the digital connector on a public telephone or to a digital private branch exchange PBX M Never connect the built in modem to a key telephone system for residences or offices E Avoid using your computer modem with the telephone cable connected during an electrical storm There may be a remote risk of electric shock from lightning 1 Plug the end of the modular cable into the computer s modem jack 2 Plug the other end of the
180. n this document as follows Start The word Start refers to the amp button in Microsoft Windows Vista User s Manual XV Qosmio G50 General Precautions TOSHIBA computers are designed to optimize safety minimize strain and withstand the rigors of portability However certain precautions should be observed to further reduce the risk of personal injury or damage to the computer Be certain to read the general precautions below and to note the cautions included in the text of the manual Provide adequate ventilation E Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep Mode In this condition observe the following M Never cover your computer or AC adaptor with any object Ml Never place your computer or AC adaptor near a heat source such as anelectric blanket or heater BM Never cover or block the air vents including those located at the base of the computer E Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents E Always provide sufficient space around the computer MH Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly env
181. n use you can select either Normal Mode which will operate the drive at its maximum speed for quick data access or Quiet Mode which operates the drive at single speed for audio CD playback and which can lessen the operational noise This utility does not have any function when using DVD s You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer DDR2 800 Memory Kit Battery Pack Universal AC Adaptor USB FDD Kit Battery Charger A 1 024MB 2 048MB or 4 096MB memory module DDR2 800 can easily be installed in the computer An additional battery pack can be purchased for use as either a spare or replacement Please refer to Chapter 6 Power for further information If you frequently use your computer at more than one site it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you The USB floppy diskette drive accommodates either a 1 44MB or 720KB floppy diskette through connection to one of the computer s USB ports In use please be aware that while you cannot format 720KB floppy diskettes under Windows Vista you are able to read and write to diskettes that have already been formatted The optional battery charger allows you to charge extra ba
182. nauthorized users at all times Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility User s Manual 4 11 Qosmio G50 TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF How to register the Face Recognition Data Take a picture for facial verification purposes and register the data needed when you log in To register the data needed when you log in follow the steps as described below 1 gt To launch this utility click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Face Recognition M The Registration screen is displayed for a logged in user whose face has not been registered E The Management screen is displayed for a logged in user whose face has already been registered If you are a registered user click the Register face button in the Management screen otherwise the Registration screen will be displayed E f you wish to practice click on the Next button in the Registration screen If you do not wish to practice click on the Skip button in the Registration screen Click the Next button to start the guide First take a picture while moving your neck slightly to the left and right Now
183. nd display within 15 minutes of inactivity in AC power mode TOSHIBA recommends that you leave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep mode by pressing the power button Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the US EPA and the EU Commission According to the EPA a computer meeting the new ENERGY STAR specifications will use between 20 and 50 less energy depending on how it is used Visit http www eu energystar org or http www energystar gov for more information regarding the ENERGY STAR Program Visit http www energystar gov or http www energystar gov power management for more information regarding the ENERGY STAR Program User s Manual Qosmio G50 Optical disc drive standards TOSHIBA Qosmio G50 computer is shipped with the following drive preinstalled DVD Super Multi R DL E The drive employs a laser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location M Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure E Jo prevent direct exposure to the laser beam do not try to open the enclos
184. nd the documentation supplied with your mouse Touch Pad Problem Procedure On screen pointer In this instance the system might be busy Try does not respond to moving the mouse again after waiting a short pointing device while operation User s Manual 10 13 Qosmio G50 Problem Procedure Double tapping does In this instance you should initially try changing not work the double click speed setting within the Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse icon 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer In this instance you should initially try changing moves too fast or too the speed setting within the Mouse Control utility slow 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse icon 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The reaction of Touch Adjust the touch sensitivity pad is either too 1 Click Start gt Control Panel gt Hardware sensitive or not and Sound gt Mouse icon SI GUI 2 Within the Mouse Properties window click the Device Settings tab 3 Click the Settings button 4 The Properties for Synaptics TouchPad on PS 2 Port screen appears Double click Sensitivity in the Select an i
185. ng a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning E Do not use the telephone to report a gas leak in the vicinity of the leak ME Use only the power cord indicated in this manual Mi Replace only with the same or equivalent type battery recommended by the manufacturer E Dispose of used batteries according to the manufacturer s instructions Use only the battery pack that came with the computer or an optional battery pack Use of wrong battery could damage your computer TOSHIBA assumes no liability for any damage in such case xii User s Manual Qosmio G50 Preface Congratulations on your purchase of the Qosmio G50 computer This powerful notebook computer provides excellent expansion capability includes multimedia functionality and is designed to provide years of reliable high performance computing This computer family includes a model with built in TV tuner When you wish to display a TV program or play CD DVD before Windows starts touch the CD DVD panel on the computer or the same buttons on the remote controller When Windows is running you can display or record a TV program using the My TV feature of Media Center This manual tells how to set up and begin using your Qosmio G50 computer It also provides detailed information on configuring your computer basic operations and care using optional devices and troubleshooting I
186. ng or rewriting Please observe the following points while you write or rewrite data to CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM media Always copy data from the hard disk drive to the optical media do not use the cut and paste function as the original data will be lost if there is a write error Do nat perform any of the following actions E Change users in the Windows Vista operating system E Operate the computer for any other function including such tasks as using a mouse or Touch Pad or closing opening the display panel E Start a communication application such as a modem Apply impact or vibration to the computer E Install remove or connect external devices including such items as a SD SDHC memory card miniSD microSD Card ExpressCard Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo xD picture card MultiMediaCard USB device external monitor LINK device or an optical digital device MI Use the audio video control button to reproduce music or voice E Open the optical disc drive Do not use shut down log off Sleep Mode or Hibernation Mode functions while writing or rewriting Make sure that the write rewrite operation is completed before going into either Sleep Mode or Hibernation Mode writing is completed if you can remove an optical media on the DVD Super Multi drive If the media is of poor quality or is dirty or damaged writing or
187. ngs for either the internal display or an external monitor Power On Display This tab allows you to select the display to be used when the computer is started Please note that this setting is only available on standard VGA mode and is not available as part of the Windows Desktop properties The Power On Display is supported with some models Auto Selected Selects an external monitor if one is connected otherwise it selects the internal display default LCD Analog RGB Selects both the internal display and an external monitor for simultaneous display If the connected external monitor does not support the computer s current video mode selecting the LCD Analog RGB mode will not display any image on the external monitor 7 2 User s Manual Qosmio G50 Boot Priority Boot Priority Options This tab allows you to select the priority for booting the computer the following settings are available HDD here refers to the Built in HDD that is defined in the HDD Priority Option so that it should be recognized first FDD gt HDD gt CD ROM gt LAN HDD gt FDD gt CD ROM gt LAN FDD gt CD ROM LAN gt HDD HDD gt CD ROM LAN gt FDD CD ROM gt LAN FDD gt HDD CD ROM gt LAN HDD gt FDD The computer looks for bootable files on devices in the following order 1 floppy diskette drive 2 hard disk drive 3 CD ROM 4 LAN The computer looks for bootable files on de
188. nked to a username and password in order to remove the need to input these details from the keyboard Just by swiping an enrolled finger against the fingerprint sensor the following functions will be enabled E Logon to Windows and access a security enabled homepage through Internet Explorer E Files and folders can be encrypted decrypted and third party access to them is prevented BM Disable the password protected screen saver when returning from a power saving mode such as Sleep Mode E Authentication of the User Password and if applicable the HDD Hard Disk Drive Password when booting up the computer Pre OS Authentication E Single Swipe Sign On feature User s Manual Qosmio G50 i Fingerprint security cannot be used in models that do not have a fingerprint module installed TOSHIBA HD Console TOSHIBA Gesture Controller The TOSHIBA HD Console displays the usage for each core in the TOSHIBA Quad Core HD Processor and allows applications which use the TOSHIBA Quad Core HD Processor to be started To display the TOSHIBA HD Console in the Windows Sidebar follow the steps below 1 Right click the Windows Sidebar 2 Click Add Gadget 3 Double click the Toshiba HD Console to add it TOSHIBA HD Console is equipped with some models TOSHIBA Gesture Controller is software which allows the computer s Web camera to be used with gestures in place of mouse and remote controller operations to control th
189. non system disk y terminal A typewriter like keyboard and CRT display screen connected to the computer for data input output TFT display A liquid crystal display LCD made from an array of liquid crystal cells using active matrix technology with thin film transistor TFT to drive each cell Touch Pad A pointing device integrated into the TOSHIBA computer palm rest U USB Universal Serial Bus This serial interface lets you communicate with several devices connected in a chain to a single port on the computer User s Manual Glossary 13 Qosmio G50 V VGA Video Graphics Array is an industry standard video adaptor that lets you run any popular software volatile memory Random access memory RAM that stores information as long as power is supplied to the computer W warm start Restarting or resetting a computer without turning it off Wi Fi A registered trademark term of the Wi Fi Alliance that stands for Wireless Fidelity and is another term for the communication protocol to permit an Ethernet connection using wireless communication components window A portion of the screen that can display its own application document or dialog box Often used to mean a Microsoft Windows window Wireless LAN Local Area Network LAN through wireless communication write protection A method for protecting a floppy diskette from accidental erasure Glossary 14 User s Manual Qosmio G50 Ind
190. not be adjusted when Windows is turned on or turned off If you are still unable to resolve the problem contact your reseller dealer or service provider Procedure Adjust the volume control dial Turn the dial clockwise to increase the volume and turn it counter clockwise to decrease the volume Turn the volume control dial while verifying the volume in order to adjust 10 20 User s Manual Qosmio G50 Problem Procedure Annoying sound is Volume cannot be adjusted when Windows is heard turned on or turned off If you are still unable to resolve the problem contact your reseller dealer or service provider External monitor Please also refer to Chapter 9 Optional Devices and to the documentation supplied with your monitor for further information Problem Procedure Monitor does not After confirming that the monitor s power switch turn on is on you should check the connections to make sure that the power cord adaptor is firmly connected to the monitor and to a working power outlet No display Try adjusting the contrast and brightness controls on the external monitor Press the FN F5 hot key in order to change the display priority and ensure that it is not set for the internal display panel only Check to see if the external monitor is connected When the external monitor is set as the primary display device in extended desktop mode it will not display when the computer wakes up from Sleep Mode i
191. nstall or remove a memory module under the following conditions a The computer is turned on b The computer was shut down in either Sleep or Hibernation Mode c Wake up on LAN is enabled d The wireless communication switch is turned on E Be careful not to let screws or other foreign matter fall into the computer It could cause malfunction or electric shock E Additional memory module is a precision electronic component that may be fatally damaged by static electricity Since the human body can carry static electricity it is important that you discharge yourself before touching or installing any additional memory modules To discharge your body s static electricity simply touch any metal close to you with bare hands E norder to ensure that the computer power is not turned on while working set the Wireless communication switch to OFF 9 8 User s Manual Qosmio G50 Point to note about memory module error If you install a memory module that is not compatible with the computer the Power indicator will flashes on for 0 5 seconds off for 0 5 seconds in the following ways E lf there is an error in only Slot A or no memory module is inserted in Slot A repeatedly flashes orange twice then white E If there is an error in Slot B repeatedly flashes orange then white twice E If there are errors in both Slot A and Slot B repeatedly flashes orange twice then white twice In all instances you sho
192. ntenance gt Power Options a Do not put any magnetic objects close to this switch as they may cause the 1 computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled Microphone Use this dial to adjust the volume of the internal stereo speakers and optional external stereo headphones if connected Turn the dial clockwise to increase the volume and turn it counter clockwise to decrease the volume A built in microphone allows you to import and record sounds for your application please refer to the Sound system section in Chapter 4 Operating Basics for more information 2 10 User s Manual Qosmio G50 Bluetooth antenna Some computers in this series are equipped with a Bluetooth antenna Wireless LAN Some computers in this series are equipped with antennas the Wireless LAN antennas System indicators The LED system indicators for specific computer operations glow when those operations are in progress gt Ooe0 Figure 2 7 System indicators DC IN The DC IN indicator normally glows white when power is being correctly supplied from the AC power adaptor However If the output voltage from the adaptor is abnormal or if the computer s power supply malfunctions this indicator will flash orange gt Power The Power indicator normally glows white when the computer is turned on However if you turn the computer off into Sleep Mode this indicato
193. o charge the battery pack with any other charger Time Refer to User s Manual about Charging time Battery charging notice The battery may not begin charging immediately under the following conditions E The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 to 35 C 41 to 95 F M The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions E The battery has not been used for a long time E The battery has completely discharged and been left in the computer for a long time E A cool battery is installed in a warm computer In such cases you should follow the steps as detailed below 1 Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery until the Battery indicator glows white Repeat these steps two or three times until the battery recovers normal capacity 6 6 User s Manual Qosmio G50 Monitoring battery capacity
194. o resolve the problem contact your reseller dealer or service provider a If you turn the computer off into Sleep Mode while the display is on HDMI monitor the computer will select either the internal LCD or an external computer CRT as the display device the next time is turned on LINK IEEE1394 device Problem Procedure LINK device does Make sure the cable is securely connected to the not function computer and to the device Make sure the device s power is turned on Reinstall the drivers Open the Windows Control Panel and double click the Add Hardware icon Follow the on screen directions Restart Windows If you are still unable to resolve the problem contact your reseller dealer or service provider 10 24 User s Manual Qosmio G50 Video Playback Problem DVD does not play smoothly when using the Windows Media Center of the DVD playing software Recovery Discs Problem The following message appears when executing Recovery Disc Creator The Recovery Disc Creator can not be launched because there is no recovery partition Procedure Try setting the configuration in the BIOS setup However note that when the BIOS setup configuration is modified the power saving function of PCI Express becomes disabled Refer to Chapter 7 HW Setup for more information Set the PCI Express Link ASPM in the BIOS setup using the following steps 1 Press the F1 key The BIOS setup scre
195. o save your data Do not install or remove a memory module while the computer is in Sleep Mode The computer or the memory module could be damaged Do not remove the battery pack while the computer is in Sleep Mode unless the computer is connected to an AC power source Data in memory could be lost When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it Start gt Control Panel gt System and Maintenance gt Power Options To restore the operation of the computer from Sleep Mode press and hold the power button or any key on the keyboard for a short amount of time Please note that keyboard keys can only be used if the Wake up on Keyboard option is enabled within the HW Setup utility If the computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode To prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options to access it Start gt Control Panel gt System and Maintenance gt Power Options To use the Hybrid Sleep function configure it in the Power Options Benefits of Sleep Mode The Sleep Mode feature provides the following benefits Restores the previous working environment more rapidly than does the Hibernation Mode feature Saves power by shutting down the system when the com
196. of standard telephone lines or low speed network connections use of complex modeling software such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude gt 1 000 meters or gt 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or gt 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model please refer to your computer documentation or visit the Toshiba website at www pcsupport toshiba com for details CPU performance may also vary from specifications due to design configuration User s Manual Qosmio G50 Under some conditions your computer product may automatically shut down This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions To avoid risk of lost data always make back up copies of data by periodically storing it on an external storage medium For optimum performance use your computer product only under recommended conditions Read additional restrictions under Environmental Conditions in your computer documentation Contact Toshiba Technical Service and Support for more information 64 Bit Computing 64 bit processors are designed to take advantage of 32 and 64 bit comput
197. ollow the on screen instructions to deleted the registered fingerprints To delete individual fingerprints Click the fingerprint mark above the registered finger Click Delete All Fingerprints Are you sure you want to delete this fingerprint will be displayed on the screen click Yes button When Delete All Fingerprints is selected the user selection screen will be displayed so select which user s fingerprint data to delete M Selecting Delete current user s fingerprints will delete the fingerprint data for the currently logged in user M Selecting Delete all users fingerprints will delete the fingerprint data for all users however this item can only be selected if the currently logged in user has administrator privileges 4 6 User s Manual Qosmio G50 5 A message will be displayed asking for confirmation to delete the fingerprint data click the Yes button In use please be aware of the following limitations of the fingerprint sensor E A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration E The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints E The recognition success rate may differ from user to user E Toshiba does not g
198. olve the problem contact your reseller dealer or service provider In addition to the information in this section please also refer to the documentation supplied with your USB device Problem USB device does not work Procedure Remove the USB device from the computer and then reconnect it to a free port it in order to ensure it is firmly attached Ensure that any required USB device drivers are properly installed to achieve this you should refer to both the device documentation and the operating system documentation If you are using an operating system that does not support USB you are still able to use a USB mouse and or USB keyboard by setting the USB KB Mouse Emulation option within the TOSHIBA HW Setup utility to Enabled If you are still unable to resolve the problem contact your reseller dealer or service provider 10 16 User s Manual Qosmio G50 USB Sleep and Charge function For more information and settings please refer to the USB Sleep and Charge section in Chapter 7 HW Setup Problem cannot use the USB Sleep and Charge function The battery depletes quickly even when turned OFF the power of the computer Procedure The setting of USB Sleep and Charge function may be Disabled Change the setting to Enabled When there is a current overflow of the external device connected to the compatible port USB bus power DC5V supply may be stopped for safety rea
199. omputer shuts off In this case you must turn the computer back on to retry password entry Power up modes The computer has three different power up modes as follows E Shut Down Mode The computer will shut down without saving data in view of this you must always save your work before you turn the computer off E Hibernation Mode Data in memory will be saved to the hard disk drive E Sleep Mode Data will be maintained in the computer s memory E Please refer to the sections Turning on the power and Turning off the J power in Chapter 3 Getting Started for further information Windows utilities You can configure various settings associated with both Sleep Mode and Hibernation Mode within the Power Options to access it Start gt Control Panel gt System and Maintenance gt Power Options Hot keys You can use the FN F3 hot key to enter Sleep Mode or FN F4 to enter Hibernation Mode please refer to Chapter 5 The Keyboard for further details Panel power on off You can set up your computer so that power is turned off automatically when you close the display panel and turned on again when you open it Please note that this function is only available for Sleep Mode or Hibernation Mode not for Shut Down Mode 1 If the panel power off function is enabled and you manually shut down Windows do not close the display panel until the shut down process has been completed System automatic Sleep Hibe
200. on usage Battery may not charge while computer is consuming full power After going through many charge and discharge cycles the battery will lose its ability to perform at maximum capacity and will need to be replaced This is a normal phenomenon for all batteries To purchase a new battery pack see the accessories information that is shipped with your computer User s Manual Qosmio G50 Hard Disk Drive HDD Capacity 4 LCD 1 Gigabyte GB means 10 1 000 000 000 bytes using powers of 10 The computer operating system however reports storage capacity using powers of 2 for the definition of 1 GB 2 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or media content Actual formatted capacity may vary Over a period of time and depending on the usage of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Graphics Processor Unit GPU 6 Graphics processor unit GPU performance may vary depending on product model design configuration
201. on with the User Password To set a Supervisor Password execute the file TOSPU EXE The file is located at C Program Files Toshiba PasswordUtility TOSPU exe This utility lets you do the following M Register delete or change the Supervisor Password M Specify restrictions for general users Starting the computer by password d If you have already registered a password there are two ways to start the computer E Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint System Boot Authentication If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons push the BACK SPACE key to skip the fingerprint authentication screen You can try to swipe the fingerprint up to five times If you failed fingerprint authentication five times you must enter the password manually to start the computer E Enter the password manually The password is necessary only if the computer was turned off in Shut Down Mode or Hibernation Mode It is not needed in Sleep Mode and Restart To enter a password manually follow the steps as detailed below 1 Turn on the power as described in Chapter 3 Getting Started The following message will appear in the screen B Password 2 Enter the Password 3 Press ENTER 6 12 User s Manual Qosmio G50 N If you enter the password incorrectly three times in a row the c
202. or Settings dialog will be displayed allowing selection of either Line In or Mic In input Information Click the information button to view hardware information software information and language setting Power Management The audio controller in your computer can be turned off when the audio function is not used To adjust the configuration of audio power management click the battery button mM When audio power management is enabled the circle button at the upper left of the Power Management is blue and convex E When audio power management is disabled the button is black and concave Speaker Configuration Click the playback button to confirm the internal speakers or the headphone sound is coming from the right direction Sound Effects This section explains how to select various sound effects E Environment simulates reverberations of sound for familiar environments around us You can select an existing preset in the menu E Equalizer raises or lowers a frequency of sound to simulate a popular genre of music You can select an existing preset in the menu E Karaoke cancels the specific frequency of sound and results in the Vocal Cancellation Clicking the Karaoke icon lowers the vocal sound within music Using the arrow buttons will adjust the musical key of the sound Microphone Effects Microphone Effects are only found within Microphone window M Noise Suppression reduces background noi
203. or high speed data transfer for a range of compatible devices such as E Digital video cameras E Hard disk drives E Magneto Optical drives E Writable optical disc drives i LINK uses a four pin connector which does not carry any electric current External devices will need their own power supply to operate Precautions E Make a back up of your data before transferring it to the computer There is a possibility that the original data will be damaged There is a particular risk that some frames will be deleted in the case of digital video transfer TOSHIBA assumes no liability for such loss of data E Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise Data can be destroyed User s Manual 9 19 Qosmio G50 E Ifyou are transferring data through an IEEE1394 hub do not connect or disconnect other devices from the hub during data transfer There is a likelihood that data will be damaged Connect all devices to the hub before you turn on the computer s power E You may not use any copyrighted video or music data copied from a video camera except for your personal enjoyment E If you connect disconnect an i LINK device to from another i LINK device that is currently exchanging data with the computer data frames might be dropped BM Make sure data transfer has ended or turn off the computer before you E Connect disconnect an i LINK device to from the computer
204. ormation about the radio regulations that apply in the countries regions C 2 User s Manual Qosmio G50 2 4GHz Band Channels Sets Wireless IEEE 802 11 Revision b g and n draft 2 0 Frequency Range 2400 2483 5 MHz Channel ID 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457 1 11 2462 12 2467 2 13 2472 2 Factory set default channels The approved channels on using are different at each country or region The channel configuration is managed as follows For wireless clients that operate in a Wireless LAN Infrastructure the Wireless LAN module will automatically start operation at the channel identified by the Wireless LAN Access Point When roaming between different access points the station can dynamically switch to another channel if required For Wireless LAN modules installed in wireless clients that operating in a peer to peer mode the module will use the default channel 10 In a Wireless LAN Access Point the Wireless LAN module will use the factory set default channel printed in bold unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device User s Manual C 3 Qosmio G50 5GHz Band Channels Sets Wireless IEEE 802 11 Revision a and n draft 2 0 Frequency Range Channel ID 34 36 38 40 42 44 46 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165 5150 585
205. orted only in the USA Canada UK France and Germany V 90 is available in other regions Some models are equipped with the integrated modem The computer has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers and printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy Some computers in this series are equipped with a Wireless LAN module that is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE 802 11 Standard The transmission speed over the wireless LAN and the distance over which the wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration client design and software hardware configurations The transmission rate described is the theoretical maximum speed as specified under the appropriate standard the actual transmission speed will be lower than the theoretical maximum speed Legal Footnote Wireless LAN 7 For more information
206. orts In that case if there is a USB port that does not have the USB Sleep and Charge function compatible icon 4 attach the mouse or keyboard to it If all USB ports have the USB Sleep and Charge function compatible icon 4 change the USB Sleep and Charge function setting to Disabled The USB Wakeup function will now work but the USB Sleep and Charge function will be disabled 7 8 User s Manual Qosmio G50 Metal paper clips or hair pins clips will generate heat if they come into contact with USB ports Do not allow USB ports to come into contact with metal products for example when carrying the computer in your bag The default setting is Disabled Changing the setting to Enabled enables the use of this function There are two modes Mode1 and Mode2 in Enabled For normal use set the setting to Model 1 If the function does not work with Mode setting change it to Mode2 Some external devices may not be able to use this function in either mode When this happens change the setting to Disabled Enabled Model Enables USB Sleep and Charge function Enabled Mode2 Enables USB Sleep and Charge function Disabled Disables USB Sleep and Charge function Default Button Setting Start Up Logo This option lets you select from the following two types of logos which is displayed at computer start up Animation The Logo appears as an animated image Default Picture The Logo a
207. oth Stack for This software enables communication between Windows by Toshiba the computer and external Bluetooth devices such as printers and mobile phones yl Bluetooth functions cannot be used in models that do not have a Bluetooth l module installed TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides access to specific tools utilities and applications that make the use and configuration of the computer easier TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks To access this utility click Start gt All Programs gt TOSHIBA gt ConfigFree User s Manual 1 17 Qosmio G50 1 TOSHIBA Disc Creator Ulead DVD MovieFactory for TOSHIBA TOSHIBA SD Memory Utilities Windows Mobility Center TOSHIBA DVD PLAYER You can create CD s and DVD s in a number of formats including audio CD s that can be played on a standard CD player and data CD s DVD s which can store copies of the files and folders on your computer s hard disk drive This software can be used on models with a DVD Super Multi drive To start this utility click Start gt All Programs gt TOSHIBA gt CD8DVD Applications gt Disc Creator Ulead DVD MovieFactory
208. ou enable Sleep Mode which can conserve battery power if you are frequently turning the computer off and on Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves power The environmental temperature operating time decreases at low temperatures The condition of the battery terminals you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack User s Manual 6 7 Qosmio G50 Retaining data with power off Refer to User s Manual about Retention time Extending battery life To maximize the life of your battery packs At least once a month disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges Before doing so follow the steps as detailed below 1 2 5 Turn off the computer s power Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to Step 4 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged however if the Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supply
209. over 1 which the wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration client design and software hardware configurations The transmission rate described is the theoretical maximum speed as specified under the appropriate standard the actual transmission speed will be lower than the theoretical maximum speed Setting 1 Please make sure that the Wireless Communication Switch is turned on 2 Click Start and then click Connect To to display Connect to a network window 3 Click Set up a connection or network 4 Follow the wizard You will need the name of the wireless network together with security settings Consult the documentation accompanied with your router or ask your wireless network administrator for the settings User s Manual 4 37 Qosmio G50 Security E TOSHIBA strongly recommend that you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause the loss or destruction of stored data E TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Bluetooth wireless technology Bluetooth wireless technology eliminates the need for cables such as desktop computers between your PC and other electroni
210. perate from battery power The AC adaptor can be connected to any power source supplying from 100 to 240 volts and 50 or 60 hertz For details on using the AC adaptor to charge the battery pack refer to Chapter 6 Power IN M Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor M Never plug the AC adaptor into a power source that does not correspond to both the voltage and the frequency specified on the regulatory label of the unit Failure to do so could result in a fire or electric shock possibly resulting in serious injury E Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury E The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region For use in other regions please buy power cords that conform to safety rules and regulations in the particular region E Do not use a 3 pin to 2 pin conversion plug E When you connect the AC adaptor to the computer always
211. portable digital music players via the USB port when your computer is in Sleep Mode Hibernation Mode or in the shutdown state To run the HW Setup program click Start gt All Programs gt TOSHIBA gt Utilities gt HWSetup This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard is connected to a USB port moving the mouse keyboard will wakeup the computer The USB Wakeup function operates under Windows Vista operating system and it works for all USB ports TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre installed on the computer TOSHIBA Power Saver TOSHIBA Button Support TOSHIBA Zooming Utility TOSHIBA PC Diagnostic Tool TOSHIBA Password Utility TOSHIBA Power Saver provides you with the features of more various power supply managements This utility controls the following computer panel functions The applications associated with each of the following panels can be assigned by the user E Panels Assign applications to the Mute Illumination On Off Camera DOLBY panels This utility allows you to enlarge or reduce the icon size on the Windows Desktop or the zoom factor associated with specific supported applications The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the comp
212. ppears as a static image Sound Logo Use this option to enable or disable sound to sound when a personal computer is started Enabled Enables sound to sound Default Disabled Disables sound to sound User s Manual 7 9 Qosmio G50 7 10 User s Manual Qosmio G50 Chapter 8 AV functions 1 This chapter explains how to use the AV functions The state where Windows Vista is active is referred to as Windows mode Media Center i This section describes the Media Center E You can record TV programs and pictures movies from external input devices using the TV tuner To do this please use the recommended software below To record pictures movies from external input devices E Windows Media Center You cannot use Windows Movie Maker or any other software for this purpose Windows Vista has the following function Watch TV or a DVD movie Pause rewind and fast forward TV programs using the Media Center time shifting feature Watch an instant replay Play back your digital videos View your digital pictures or play them as a slide show Browse select and play music CDs and DVD movies Update the Television Program Guide from the Internet Listen to FM radio When the Media Center is going to be used be sure that the computer is hooked up to an AC adaptor and please use the AC power If this is used under battery power you are in danger of experiencing recording failures sound fades
213. pplicable laws and regulations For further information contact your local government E This computer contains rechargeable batteries After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regulation it may be illegal to dispose of old batteries by placing them in the trash E Please be kind to our shared environment Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly This product contains mercury Disposal of this material may be regulated due to environmental considerations For disposal reuse or recycling information please contact your local government ENERGY STAR Program ENERGY STAR Your computer model may be Energy Star qualified If the model you purchased is compliant it is labeled with the ENERGY STAR logo on the computer and the following information applies TOSHIBA is a partner in the Environmental Protection Agency s EPA ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system a
214. ps to enter the computer or keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury 2 8 User s Manual Qosmio G50 Display screen Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries For more information on the computer s display please refer to the Display Controller and Video mode section in Appendix B Front operation Nine buttons are available for use panel nine buttons CD DVD Play Pause Stop Previous Next Mute Illumination On Off Camera DOLBY These buttons allow you to manage Audio Video run applications and access utilities Refer to Chapter 8 AV functions for details Power button Press this button to turn the computer s power on Q and off Touch Pad The Touch Pad located in the center of the palm rest is used to control the movement of the on screen pointer For more information please refer to the Using the Touch Pad section in Chapter 4 Operating Basics Touch Pad control The control buttons located below the Touch Pad buttons allow you to select menu items or manipulate text and graphics as designated by the on screen pointer Fingerprint Sensor This sensor enables you to enroll and r
215. puter receives no input or hardware access for the time period set by the System Sleep Mode feature Allows the use of the panel power off feature Executing Sleep Mode You can also enable Sleep Mode by pressing FN F3 please refer to Chapter 5 The Keyboard for further details You can enter Sleep Mode in one of four ways Click Start then click the power button Wu located in the power management buttons jun ass ll Please note that this feature must be enabled within the Power Options to access it click Start gt Control Panel gt System and Maintenance gt Power Options Click Start then click the arrow button E and select Sleep from the menu User s Manual 3 7 Qosmio G50 i M Close the display panel Please note that this feature must be enabled within the Power Options to access it click Start gt Control Panel gt System and Maintenance gt Power Options E Press the power button Please note that this feature must be enabled within the Power Options to access it click Start gt Control Panel gt System and Maintenance gt Power Options When you turn the power back on you can continue where you left when you shut down the computer M When the computer is in Sleep Mode the Power indicator will blink orange E fyou are operating the computer on battery power you can lengthen the overall operating time by turning it off into Hibernation Mode Sleep Mode will
216. r will flash orange approximately one second on two seconds off both while the system is shutting down and while it remains turned off e Battery The Battery indicator shows the condition of the battery s charge white indicates the battery is fully charged orange indicates the battery is charging and flashing orange indicates a low battery condition Please refer to Chapter 6 Power for more information on this feature Hard Disk Drive The Hard Disk Drive indicator glows white whenever the computer is accessing the built in hard disk drive optical disc drive or eSATA device Bridge media slot The Bridge media slot indicator glows white when the computer is accessing the Bridge media slot oo f User s Manual 2 11 Qosmio G50 Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the NUMLOCK indicators which show the following conditions EH When the CAPS LOCK indicator glows the keyboard will produce capitals when any letter is typed E When the NUMLOCK indicator glows the ten key allows you to enter numbers NUMLOCK indicator CAPS LOCK indicator Figure 2 8 Keypad indicators CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format NUMLOCK When the NUMLOCK indicator glows the ten E key allows you to enter numbers 2 12 User s Manual Qosmio G50 Optical disc drives The computer is configured with
217. r computer from a distant location There are two different types of remote controllers Please refer to Full size remote controller of this chapter about the function of the button of a remote controller You can use your remote controller with Media Center to play CDs DVDs and videos to view pictures and to watch and record television programs The remote controller helps you navigate through Media Center just as a cable TV remote control navigates cable TV options or controls the playback of a movie in a VCR or DVD player Using the remote controller you can E Navigate and control all Media Center windows E Control the video or live TV display E Place the computer in and out of Sleep Mode Refer to the Using the remote controller section in this chapter for information on how to use the remote controller as well as how to install and remove its batteries 8 4 User s Manual Qosmio G50 Full size remote controller Record Rewind Replay Back Play Pause Le BE agii il Hi De a Arrows Zi Volume TI Volume Guide nl My My Recorded TV Clear Teletext TT PQRS TUV WXYZ LT 7 8 9 CLEAR ENT
218. re connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system may hang up E Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage may occur M Do not connect any power supplying device to the LAN cable that is connected to the LAN jack Otherwise malfunctions or damage may occur 1 Turn off the power to the computer and to all external devices connected to the computer 2 Plug one end of the cable into the LAN jack Press gently until you hear the latch click into place LAN jack Link indicator green LAN active indicator orange LAN cable Figure 4 13 Connecting the LAN cable 3 Plug the other end of the cable into a LAN hub connector or router Check with your LAN administrator and hardware or software vendor before using or configuring a network connection J When the computer is exchanging data with the LAN the LAN Active indicator glows orange When the computer is connected to a LAN hub but is not exchanging data the Link indicator glows green User s Manual 4 44 Qosmio G50 Disconnecting the LAN cable To disconnect the LAN cable follow the steps as detailed below Make sure the LAN Active indicator orange LED is out before you disconnect the computer from the LAN 1 Pinch the lever on the connector in the computer s LAN jack and pull out t
219. re it is firmly connected In the event that the ExpressCard is attached to an external peripheral device ensure that this connection is properly made If the problem persists then you should refer to the documentation supplied with your ExpressCard for further information If you are still unable to resolve the problem contact your reseller dealer or service provider SD SDHC memory card miniSD microSD Card For further information please refer to Chapter 9 Optional Devices Problem Procedure SD SDHC memory Remove the SD SDHC memory card miniSD card miniSD microSD microSD Card from the computer and then Card error occurs reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your SD SDHC memory card miniSD microSD Card for further information You cannot write toan Remove the SD SDHC memory card from the SD SDHC memory computer and check to ensure that it is not write card protected You cannot read a file Check to ensure the required file is actually on the SD SDHC memory card miniSD microSD Card that is inserted into the computer If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 10 11 Qosmio G50 Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo For further information please refer to Chapter 9 Optional Devices Problem Memory St
220. remains on the screen for a few seconds If the self test is successful the computer tries to load the operating system according to how the Boot Priority option is set within the TOSHIBA HW Setup program If any of the following conditions are present the self test has failed E The computer stops and does not proceed to display information or messages except for the TOSHIBA logo E Random characters appear on the screen and the system does not function normally E The screen displays an error message In these instances turn off the computer check all cable connections and then restart it if the self test fails again contact your reseller dealer or service provider Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer also has a number of other power resources including an intelligent power supply and a Real Time Clock RTC battery all of which are interrelated with any one having the ability to produce apparent power problems This section provides checklists for AC power and the battery If you cannot resolve a problem after following them the cause may lie with another power related resource in such an instance you should contact your reseller dealer or service provider 10 4 User s Manual Qosmio G50 Overheating power down If the processor s temperature reaches an unacceptably high level with either setting the compu
221. rewriting errors may occur Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the computer TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator DVD Video cannot be created using TOSHIBA Disc Creator DVD Audio cannot be created using TOSHIBA Disc Creator You cannot use TOSHIBA Disc Creator s Audio CD for Car or Home CD Player function to record music to DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW media Do not use the Disc Backup function of TOSHIBA Disc Creator in order to copy DVD Video or DVD ROM material that has copyright protection User s Manual 4 23 Qosmio G50 DVD RAM discs cannot be backed up using the Disc Backup function of TOSHIBA Disc Creator You cannot back up CD ROM CD R or CD RW media to DVD R DVD R Dual Layer or DVD RW media using the Disc Backup function of TOSHIBA Disc Creator You cannot back up CD ROM CD R or CD RW media to DVD R DVD R Double Layer or DVD RW media using the Disc Backup function of TOSHIBA Disc Creator You cannot back up DVD ROM DVD Video DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW to CD R or CD RW media using the Disc
222. rive and then reload the operating system and all other files and data If you are still unable to resolve the problem contact your reseller dealer or service provider DVD Super Multi drive For more information refer to Chapter 4 Operating Basics Problem Procedure You cannot access a Make sure the drive s disc tray is securely CD DVD in the drive closed Press gently until it clicks into place Check whether the drive power is on If the power is off press the FN Tab hot key and turn on the power Open the disc tray and make sure the CD DVD is properly seated It should lie flat with the label facing up A foreign object in the disc tray could block laser light from reading the CD DVD Make sure there is no obstruction Remove any foreign object Check whether the CD DVD is dirty If it is wipe it with a clean cloth dipped in water or a neutral cleaner Refer to the Media care section in Chapter 4 for details on cleaning User s Manual 10 9 Qosmio G50 Problem Some CD DVDs run correctly but others do not Procedure The software or hardware configuration may be causing a problem Make sure the hardware configuration matches your software s needs Check the CD DVD s documentation Check the type of CD DVD you are using The drive supports DVD ROM DVD ROM DVD Video CD ROM CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD
223. rnation This feature automatically turns off the system in Sleep or Hibernation Mode if the computer is not used for a set duration Refer to Special features in Chapter 1 for an explanation of how to set the duration User s Manual 6 13 Qosmio G50 6 14 User s Manual Qosmio G50 Chapter 7 HW Setup This chapter explains how to use the TOSHIBA HW Setup program to configure your computer and provides information on settings for various functions Accessing HW Setup To run the HW Setup program click Start gt All Programs gt TOSHIBA gt Utilities gt HWSetup HW Setup window The HW Setup window contains a number of tabs General Display Boot Priority Keyboard CPU LAN Device Config USB and Button Setting to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply OK Accepts your changes and closes the HW Setup window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the HW Setup window User s Manual 7 1 Qosmio G50 1 1 General This window displays the BIOS version and contains two buttons Default and About Default Return all HW Setup values to the factory settings About Display the HW Setup version Setup This field displays the installed BIOS version and date Display This tab lets you customize your computer s display setti
224. roblem exists as taking further action may result in data loss or damage or you may destroy valuable problem related information that can help solve the problem E Observe what is happening write down what the system is doing and what actions you performed immediately before the problem occurred If you have a printer attached print a copy of the screen using the computer s PRTSC key Please also be aware that the questions and procedures described in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from your reseller dealer or service provider if you find you need to consult others be prepared to describe the problem in as much detail as possible User s Manual 10 1 Qosmio G50 Preliminary checklist You should always consider the simplest solution first the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem Make sure you turn on all peripheral devices before you turn on the computer this includes your printer and any other external device you are using Before you attach an external device you should first turn the computer off then when you turn the computer back on again it will recognize the new device Make sure all optional accessories are configured properly in the computer s setup program and that all required driver software has been loa
225. roblems with hardware devices In view of this it is good practice to make two or more copies of important data in case of any undesired change or loss of the recorded contents User s Manual 4 19 Qosmio G50 Before writing or rewriting E Based on TOSHIBA limited compatibility testing we suggest the following manufacturers of CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM media however it must be noted that disc quality can affect write or rewrite success rates Please also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO Ltd MITSUBISHI KAGAKU MEDIA CO LTD Ricoh Co Ltd Hitachi Maxell Ltd CD RW Multi Speed and High Speed MITSUBISHI KAGAKU MEDIA CO LTD Ricoh Co Ltd CD RW Ultra Speed MITSUBISHI KAGAKU MEDIA CO LTD DVD R DVD Specifications for Recordable Disc for General Version 2 0 TAIYO YUDEN Co Ltd for 8x and 16x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 4x 8x and 16x speed media Hitachi Maxell Ltd for 8x and 16x speed media DVD R Dual Layer MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD R MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media Ricoh Co Ltd for 8x and 16x speed media TAIYO YUDEN CO Ltd for 8x and 16x speed media DVD R Double Layer MITSUBISHI KAGAKU MEDIA CO LTD for 2 4x and 8x
226. rom a storage device into the computer s memory boot disk See system disk bootable disk See system disk bps Bits per second Typically used to describe the data transmission speed of a modem buffer The portion of the computer s memory where data is temporarily stored Buffers often compensate for differences in the rate of flow from one device to another bus An interface for transmission of signals data or electric power byte The representation of a single character A sequence of eight bits treated as a single unit also the smallest addressable unit within the system User s Manual Glossary 3 Qosmio G50 C cache memory A section of very fast memory in which frequently used information is duplicated for quick access Accessing data from cache is faster than accessing it from the computer s main memory See also L1 cache L2 cache capacity The amount of data that can be stored on a magnetic storage device such as a floppy diskette or hard disk drive It is usually described in terms of kilobytes KB where one KB 1024 bytes megabytes MB where one MB 1024 KB and gigabytes GB where one GB 1024 MB CD An individual compact disc See also CD ROM CD R A Compact Disc Recordable disc can be written once and read many times See also CD ROM CD ROM A Compact Disc Read Only Memory is a high capacity disc that can be read from but not written to The CD ROM drive uses a laser rather than
227. ry indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if the indicator still does not glow the battery may be at the end of its operating life and should be replaced However if you do not believe the battery is at the end of its operating life you should speak to your reseller dealer or service provider Battery doesn t power If you frequently recharge a partially charged the computer as long battery the battery might not charge to its full as expected potential in these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Select a power plan in the Power Options 10 6 User s Manual Qosmio G50 Real Time Clock Problem The following message is Displayed on the screen RTC battery is low or CMOS checksum is inconsistent Press F1 key to set Date Time Password Problem Cannot enter password Keyboard Procedure The charge in the Real Time Clock RTC battery has run out you will need to set the date and time in the BIOS setup application by using the following steps 1 Press the F1 key the BIOS setup application will load 2 Set the date in the System Date field 3 Set the time in the System Time field 4 Press the END key a confirmation message will be displayed 5 Press the Y key the BIOS se
228. ry pack please refer to Chapter 6 Power Battery pack The battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to Chapter 6 Power Speaker subwoofer The subwoofer will reproduce of the low frequency sounds generated pwoor D QS User s Manual 2 7 Qosmio G50 Front with the display open This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable viewing angle Web Camera LED Microphone Display screen Wireless LAN antenna Not shown Web Camera Wireless LAN antennas Not shown Display hinge Stereo speaker Right Bluetooth antenna Not shown Touch Pad Volume control dial Figure 2 6 The front of the computer with the display open System indicators These LED indicators allow you to monitor the status of various computer functions and are described in more detail within the System indicators section Display hinge The display hinge allows the display panel to be position at a variety of easy to view angles harman kardon Stereo speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Keep foreign objects out of the speakers Never allow metal objects such as screws staples and paper cli
229. s inconsistent Press F1 key to set Date Time You can change the Real Time Clock settings by turning the computer on while pressing the ESC key and then the F1 key when prompted Please refer to Chapter 10 Troubleshooting for further information e n The RTC battery does not charge while the computer is turned off even if J the AC adaptor is attached 6 4 User s Manual Qosmio G50 Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions M Make sure the battery is securely installed in the computer before attempting to charge the battery pack Improper installation could generate smoke or fire or cause the battery pack to rupture M Keep the battery pack out of reach of infants and children lt can cause injury JN E The battery pack is lithium ion battery which can explode if not replaced used handled or disposed of properly Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements E The computer s RTC battery is a Ni MH battery and should be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed Dispose of the battery as required by local
230. s possible to view one recorded TV program and simultaneously record another The TV feature lets you capture and record a video stream S Video Composite Video from a camcorder DVD player etc Because of the large number of peripherals currently on the market TOSHIBA does not guarantee that this type of configuration will work properly and does not provide support for this functionality User s Manual F 1 Qosmio G50 F 2 User s Manual Qosmio G50 Appendix G If your computer is stolen J Always take care of your computer and try to prevent it from being stolen You are the owner of a valuable technical device which may be highly attractive to thieves so please do not leave it unattended in a public place To further help protect against theft security cables can be bought for use with your notebook when it is being used at home or in the office Make a note of your computer s machine type model number and serial number and put it in a safe place You will find this information on the underside of your notebook Please also keep the receipt of the computer you purchased Should your computer be stolen however we ll help you try to find it Before contacting TOSHIBA please prepare the following information which is necessary to uniquely identify your computer E In which country was your computer stolen M What type of machine do you have E What was the model number PA number E What was the s
231. s when handling the card Card care E Do not twist or bend cards E Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid E Do not touch the metal part of a card or expose it to liquids or let it get dirty E After using card return it to its case E The card is designed so that it can be inserted only one way Do not try to force the card into the slot E Donotleave a card partially inserted in the slot Press the card until you hear it click into place User s Manual 9 5 Qosmio G50 J Memory card care M Set the write protect switch to the lock position if you do not want to record data E Memory cards have a limited lifespan so it is important to backup important data E Donotwrite to a card if the battery power is low Low power could affect writing accuracy E Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the cards About the write protect The following memory media have a function for protect E SD Card SD memory card SDHC memory card E Memory Stick Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo E MultiMediaCard MMC Set the write protect switch to the lock position if you do not want to record data Inserting a memory media i The following instructions apply to all types of supported media devices To insert a memory media follow t
232. se and fan noise MH Acoustic Echo Cancellation reduces feedback and feedback echo Default Format You can change the sample rate and bit depth of sound 4 32 User s Manual Qosmio G50 Dolby Sound Room Modem 1 Dolby Sound Room provides stunning personal surround sound from any pair of speakers or headphones Ideal when using surround sound speakers is not practical Dolby Sound Room enables an enveloping entertainment experience Dolby Sound Room technologies E Dolby Headphone Personal surround sound using any set of headphones so that listeners feel like the action is happening all around them E Sound Space Expander Widens the sound experience to wrap around the listener E Natural Bass Extends the bass response of any speakers by up to an octave To open the user interface of Dolby Sound Room steps as detailed below 1 Click the right button of a mouse on the speaker icon on the Windows Taskbar and select Playback Devices in the sub menu 2 On the Playback tab select Speakers and click Properties 3 Click the Dolby tab This section describes how to connect and disconnect the internal modem to and from a telephone jack M Connection to any communication line other than an analog phone line could cause a computer system failure E Connect the built in modem only to ordinary analog phone lines E Never connect the built in modem to a digital line ISDN E Never connect the bu
233. shooting sections in the documentation supplied with your software and or peripheral devices E ifa problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance E Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support Where to write If you are still unable to solve the problem and suspect that it is hardware related write to TOSHIBA at the location listed in the accompanying warranty booklet or visit www toshiba europe com on the internet 10 26 User s Manual Qosmio G50 Chapter 11 Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers In the text in this manual XX is used to show which Legal Footnotes description is related to TOSHIBA computers Description s related to this computer are marked with a blue XX in this manual Clicking on XX will display the related description CPU Central Processing Unit CPU Performance Legal Footnotes CPU performance in your computer product may vary from specifications under the following conditions use of certain external peripheral products use if battery power instead of AC power use of certain multimedia computer generated graphics or video applications use
234. sons When this happens disconnect an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function can not be still used even if only one external device is connected stop using the external device because its current is over the acceptable value of this computer Some external devices may not be able to use the USB Sleep and Charge function In this case please try one or more of the following methods E Change a mode setting of Enabled E Turn OFF the computer while external devices are connected E Connect external devices after turning OFF of the computer If this function can not be still used change the setting to Disabled and stop using this function When USB Sleep and Charge function is set to Enabled USB bus power DC5V will be supplied to the external device connected to the compatible port If external device is connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF Connect the AC adaptor to the computer or change the USB Sleep and Charge function setting to Disabled or if there is a USB port that does not have the USB Sleep and Charge function compatible icon 4 use that port User s Manual 10 17 Qosmio G50 Problem External devices connected to the
235. source ensure that the voltage rating of the AC adapter matches that of the available power source 115V 60 Hz in most of North and South America and some Far Eastern countries such as Taiwan 100 V 50 Hz in eastern Japan and 100 V 60 Hz in westem Japan 230 V 50 Hz in most of Europe the Middle East and the Far East E If you use an extension cable with your AC adapter ensure that the total ampere rating of the products plugged in to the extension cable does not exceed the ampere rating of the extension cable E To remove power form the computer turn it off remove the battery and disconnect the AC adapter from the electrical outlet E To help avoid the potential hazard of electric shock do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm M When setting up the computer for work place it on a level surface EU Declaration of Conformity CE This product is carrying the CE Mark in accordance with the related European Directives Responsible for CE Marking is TOSHIBA Europe GmbH Hammfelddamm 8 41460 Neuss Germany The complete and official EU Declaration of Conformity can be found on TOSHIBA s web site htip epps toshiba teg com on the Internet CE compliance This product is labelled with the CE Mark in accordance with the related European Directives notably Electromagnetic Compatibility Directive 89 336 EEC for the notebook and the electronic accessories
236. sporting the computer E When carrying your computer be sure to hold it securely so that it does not fall or hit anything E Do not carry your computer by holding any of its protruding elements User s Manual 4 43 Qosmio G50 4 44 User s Manual Qosmio G50 Chapter 5 The Keyboard The computer s keyboard layouts are compatible with a 104 105 key enhanced keyboard by pressing some keys in combination all of the 104 105 key enhanced keyboard functions can be performed on the computer The number of keys available on your keyboard will depend on which country region your computer is configured for with keyboards being available for numerous languages In use there are five different types of keys specifically typewriter keys function keys soft keys Hot keys and Windows special keys Typewriter keys 1 The typewriter keys produce the upper case and lower case letters numbers punctuation marks and special symbols that appear on the screen However there are some differences between using a typewriter and using a computer keyboard E Letters and numbers produced in computer text vary in width Spaces which are created by a space character may also vary depending on line justification and other factors E The lowercase el and the number 1 one together with the uppercase O oh and the 0 zero are not interchangeable on computers as they are on a typewriter E The CAPS LOCK function key
237. t function properly if you use an operating system that was not pre installed by TOSHIBA Equipment checklist Carefully unpack your computer taking care to save the box and packaging materials for future use Hardware Check to make sure you have all the following items Qosmio G50 Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Remote controller provided with some models Two AA manganese batteries for Remote controller DVB T Antenna provided with some models VIDEO IN cable provided with some models Infrared transmitter cable provided with some models Cleaning cloth J Use the cleaning cloth to wipe away dust fingerprints and similar from the keyboard palm rest and other parts For precautions on use refer to the Using the cleaning cloth section in Chapter 4 Operating Basics User s Manual 4 Qosmio G50 Software The following Windows operating system and utility software are pre installed Microsoft Windows VistaTM TOSHIBA Value Added Package Ulead DVD MovieFactory Fingerprint Utility TOSHIBA Gesture Controller TOSHIBA Graphical Video Library TOSHIBA HD Console TOSHIBA Face Recognition Windows Mobility Center TOSHIBA Disc Creator TOSHIBA Recovery Disc Creator TOSHIBA ConfigFree TOSHIBA Assist TOSHIBA SD Memory Utilities CD DVD Drive Acoustic Silencer TOSHIBA Password Utility TOSHIBA DVD PLAYER Online Manual Indicates software that is preinstal
238. tandard Code for Information Interchange ASCII code is a set of 256 binary codes that represent the most commonly used letters numbers and symbols asynchronous Lacking regular time relationship As applied to computer communications asynchronous refers to the method of transmitting data that does not require a steady stream of bits to be transmitted at regular time intervals B backup A copy of a file usually on a removable disk kept in case the original file is lost or damaged binary The base two number system composed of zeros and ones off or on used by most digital computers The right most digit of a binary number has a value of 1 the next a value of 2 then 4 8 16 and so on For example the binary number 101 has a value of 5 See also ASCII BIOS Basic Input Output System The firmware that controls data flow within the computer See also firmware bit Derived from binary digit the basic unit of information used by the computer It is either zero or one Eight bits is one byte See also byte Bluetooth A short range radio technology designed to simplify wireless communication among computers communication devices and the Internet board A circuit board An internal card containing electronic components called chips which perform a specific function or increase the capabilities of the system boot Short for bootstrap A program that starts or restarts the computer The program reads instructions f
239. tate drive This computer is equipped with the following types of hard disk drive HDD The capacity of each hard disk drive model is different Some models are equipped with a Solid State Drive SSD instead of a hard disk drive m HDD 200GB 250GB 320GB 400GB 500GB Mm SSD E 64GB E 128GB Two HDD computer models are available a model with a single hard disk drive and a model with two hard disk drives Please note that part of the hard disk drives overall capacity is reserved as administration space E nthis manual the word HDD or Hard disk drive also refers to the SSD unless otherwise stated E SSD is a large capacity storage media which uses Solid State Memory in place of a magnetic disk of the hard disk Under certain unusual conditions of prolonged non use and or exposure to high temperatures the SSD may be vulnerable to data retention errors Legal Footnote Hard Disk Drive HDD Capacity 4 For more information regarding Hard Disk Drive HDD Capacity please refer to the Legal Footnotes section in Chapter 11 or click the 4 above User s Manual Qosmio G50 Optical disc drive DVD Super Multi Your computer is equipped with a full size DVD R DL drive Super Multi drive module that lets you run CD s or DVD s without using an adaptor The drive reads DVD ROM s at a maximum 8x speed and CD ROM s at a maximum 24x speed and writes CD R s and CD RW s at up to 24x speed DVD
240. ted into the computer If you are still unable to resolve the problem contact your reseller dealer or service provider 10 12 User s Manual Qosmio G50 MultiMediaCard For further information please refer to Chapter 9 Optional Devices Problem Procedure MultiMediaCard error Remove the MultiMediaCard from the computer occurs and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your MultiMediaCard for further information You cannot write toa Remove the MultiMediaCard from the computer MultiMediaCard and check to ensure that it is not write protected You cannot read a file Check to ensure the required file is actually on the MultiMediaCard that is inserted into the computer If you are still unable to resolve the problem contact your reseller dealer or service provider Infrared receiver window If you are using a USB mouse you should also refer to both the USB device section in this chapter and the documentation supplied with your mouse Problem Procedure Infrared devices do Make sure there is no obstruction blocking not work as expected communication between the computer and the target device If you are still unable to resolve the problem contact your reseller dealer or service provider Pointing device If you are using a USB mouse you should also refer to both the USB device section in this chapter a
241. tem section on the left side of the screen 5 PalmCheck and Touch Sensitivity are displayed Click Touch Sensitivity 6 Move the slide bar for Touch Sensitivity to make an adjustment Click the OK button 7 Click the OK button on the Device Settings tab If you are still unable to resolve the problem contact your reseller dealer or service provider 10 14 User s Manual Qosmio G50 USB mouse Problem On screen pointer does not respond to mouse operation Double clicking does not work The on screen pointer moves too fast or too slow The on screen pointer moves erratically Procedure In this instance the system might be busy Try moving the mouse again after waiting a short while Remove the mouse from the computer and then reconnect it to a free USB port it in order to ensure it is firmly attached In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse icon 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse icon 2 Within the Mouse Properties window click the Po
242. ter will automatically shuts down to prevent any damage in this instance all unsaved data in memory will be lost Problem Procedure Computer shuts down Leave the computer off until the DC IN indicator and DC IN indicator stops blinking blinks orange MN It is recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact your reseller dealer or service provider Computer shuts down This indicates a problem with the heat dispersal and its DC IN system you should contact your reseller dealer indicator is flashing or service provider orange AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator Please refer to Chapter 6 Power for further information Problem Procedure AC adaptor doesn t Check the connections to make sure that the power the computer power cord adaptor is firmly connected to the DC IN indicator does computer and a working power outlet not glow white Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact your reseller dealer or serv
243. th it or where it is excessively damp either of these conditions could cause data loss 7 Never use a wet or damp floppy diskette this could damage the floppy diskette drive or other devices within the computer 8 Data may be lost if the floppy diskette is twisted bent or exposed to direct sunlight extreme heat or cold 9 Do not place heavy objects on your floppy diskettes 10 Do not eat smoke or use items such as erasers near your floppy diskettes as foreign particles inside the jacket of the floppy diskette can damage the magnetic surface 11 Magnetic energy can destroy the data on your floppy diskettes In view of this you should keep your floppy diskettes away from speakers radios televisions and other sources of magnetic fields 4 28 User s Manual Qosmio G50 TV Tuner optional Use the My TV feature of Windows Media Center to watch TV programs or record them The dimensions and shape of the TV antenna port vary for different regions Some models are equipped with a TV tuner yl E Some computer models are equipped with a tuner capable of receiving 1 digital broadcasts These tuners can receive DVB T digital broadcasts Digital broadcasts cannot be received in regions where DVB T digital broadcasts are not available M Simultaneous reception and recording cannot be used when an external video device is connected and the above settings are made E Simultaneous reception and recording cannot be used w
244. tric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction of your medical device when using any Wi Fi or Bluetooth functionality M Always turn off Wi Fi or Bluetooth functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury E Do not use the Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation Infrared receiver This is a sensor window that receives signals window from the remote control which is provided with your computer Models which do not include a remote controller are not equipped with an infrared receiver window so the computer cannot be operated with a remote controller The following figure shows the computer s left side Bridge media slot ExpressCard slot i LINK IEEE1394 port Universal Serial Bus USB 2 0 port Figure 2 2 The left side of the computer In order to use the computer s Bridge media slot ExpressCard slot i LINK IEEE1394 port or USB port left side open the left side cover Open the cover by pressing the top right section of t
245. tte drive settings within the Boot Priority option detailed previously Keyboard Wake up on Keyboard When this feature is enabled and the computer is in Sleep Mode you can turn on the system by pressing any key However please be aware that this option will only work with the internal keyboard and only when the computer is in Sleep Mode Enabled Enables the Wake up on Keyboard function Disabled Disables the Wake up on Keyboard function Default User s Manual 7 5 Qosmio G50 CPU This function allows you to set the processor s operating mode Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor the following settings are available Dynamically The processor s power consumption and Switchable automatic clock speed switching functions are enabled in use the processor s operation is automatically switched when necessary default Always High The processor s power consumption and automatic clock speed switching functions are disabled in use the processor will always run at its highest level of power consumption and ts highest speed Always Low The processor s power consumption and automatic clock speed switching functions are disabled in use the processor will always run at a lower level of power consumption and a low speed LAN Wake up on LAN This feature lets the computer s power be turned on when it receives a wake up signal fro
246. ttery packs outside of having to use the computer User s Manual Qosmio G50 1 20 User s Manual Qosmio G50 Chapter 2 The Grand Tour This chapter identifies the various components of the computer it is recommended that you become familiar with each before you operate the computer Legal Footnote Non applicable Icons 8 For more information regarding Non applicable Icons please refer to the Legal Footnotes section in Chapter 11 or click the 8 above DT Please handle your computer carefully to avoid scratching or damaging the surface Front with the display closed The following figure shows the computer s front with its display panel in the closed position Infrared receiver window Optical disc drive Wireless communication switch Figure 2 1 Front of the computer with display closed Optical disc drive The computer is configured with a DVD Super Multi R DL drive Wireless Slide this switch to the right to turn on Wireless Off N communication LAN and Bluetooth functions Slide it to the left to switch turn off the functions All models are provided with a Wireless communication switch although only some models are equipped with both Wireless LAN and Bluetooth functions User s Manual 2 1 Qosmio G50 Left side 1 i E Turn Wi Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical elec
247. tup application will end and the computer will restart Procedure Please refer to the TOSHIBA Password Utility section in Chapter 6 Power for further information Keyboard problems can be caused by the setup and configuration of the computer please refer to Chapter 5 The Keyboard for further information Problem Output to screen is garbled Procedure Please refer to your software s documentation to ensure that its is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use the keyboard you should contact your reseller dealer or service provider 10 7 Internal display panel Apparent computer s display panel problems may be related to the computer s setup and configuration Problem No display Markings appear on the computer s display panel Problems above remain unresolved or other problems occur Hard disk drive Problem Computer does not boot from hard disk drive Procedure Press the FN F5 hot keys to adjust the display priority and to make sure it is not set for output to an external monitor These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed You should try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always
248. uarantee that this fingerprint recognition technology will be error free E Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility Points to note about the Fingerprint Utility software 1 You are able to backup saved fingerprint data and information within the by using the Import or Export User Data facility under the fingerprint management software However please be aware that any encrypted files cannot be backup within File protection using this function in these instances it is recommended that you backup these files to external media using standard file copy processes The Encrypting File System EFS is a Windows Vista feature If a file is encrypted using EFS it cannot be encrypted further using the fingerprint authentication function Windows Logon via Fingerprint Authentication If required you are also able to use fingerprint authentication in place of the usual Windows logon process using your username and password This method is especially useful where there are many users using the same computer as it removes the need for actual user selection when the system is started Fingerprint Authentication Procedure 1 Start up the computer 2 Atthe Windows Welcome screen choose any of the enrolled
249. uld shut down the computer and remove the incompatible module s a Use a point size 0 Phillips screwdriver to remove and fasten the screws 1 the use of an incorrect screwdriver can damage the screw heads Installing a memory module The computer contains slots for two memory modules one positioned immediately over the other the procedures are the same for installing either module 1 Shut down the computer make sure the Power indicator is off refer to the Turning off the power section in Chapter 3 Getting Started if required Remove the AC adaptor and all cables and peripherals connected to the computer Close the display panel Turn the computer upside down and remove the battery pack refer to Replacing the battery pack section in Chapter 6 Power if required Loosen the screw securing the memory module cover in place please note that this screw is attached to the cover in order to prevent it from being lost Slide your fingernail or a thin object under the cover and lift it off N N NY Y NY Y A Screw gt Memory module cover User s Manual 9 9 Qosmio G50 1 Align the notch of the memory module with that of the memory module slot and gently insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place Figure 9 7 Seating the memory module Slot A is reserved for the first memory module Use slot
250. ulting in serious injury User s Manual 9 3 Qosmio G50 1 M This Bridge media slot supports the following memory media M Secure Digital SD Card SD memory card SDHC memory card miniSD Card microSD Card M Memory Stick Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo E xD picture card E MultiMediaCard MMC M Please note that an adaptor is required to use miniSD microSD Card M Please note that an adaptor is required to use Memory Stick Duo Memory Stick PRO Duo M Please note that not all memory media have been tested and verified to work correctly Therefore it is not possible to guarantee that all memory media will operate properly E The slot does not support Magic Gate functions DD Der ET Secure Digital SD Card Memory Stick xD picture card MultiMediaCard MMC y O Figure 9 3 Examples of memory media Memory media This section provides the important safety precautions in order to handle your memory media Points to note about the SD SDHC memory card SD SDHC memory cards comply with SDMI Secure Digital Music Initiative which is a technology adopted to prevent unlawful copy or playback of digital music For this reason you cannot copy or playback protected material on another computer or other device and you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from
251. unch the Realtek Audio Manager click Start gt Control Panel gt Hardware and Sound gt Realtek HD Audio Manager When you first launch the Realtek Audio Manager you will see following device tabs Speakers is the default output device Microphone is the default input device To change the default device click the Set Default Device button under the chosen device tab E Speakers is the default output device Select it when using the internal speakers or headphones BM Digital Output should be selected when connecting the optical cable to the Headphone S PDIF and Line out jack for playing digital sound on digital audio equipment If external headphones or an audio cable are connected to the Headphone S PDIF and Line out jack the Realtek HD Audio Manager Connector Settings dialog will be displayed allowing selection of either Headphone or Line Out output Digital Output can only be used by connecting an optical audio cable User s Manual 4 31 Qosmio G50 M HDMI Output should be selected when connecting the HDMI cable to the HDMI jack for playing digital sound on digital audio equipment BM Microphone is the default input device It should be selected when using the computer s internal microphone or an external microphone connected to the Microphone and Line in jack to record sound If an external microphone or audio cable is connected to the Microphone and Line in jack the Realtek HD Audio Manager Connect
252. ure The drive has one of the following labels CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE1 KLASS 1 LASER APPARAT CLASS 1 LASER PRODUCT CLASS 1 LASER PRODUCT ADVERSEL USYNLIG LASER KLASSE 1 PRODUKT LASERSCHUTZKLASSE 1 LASERSTRALING VED ABNING NAR TO EN 60825 1 PRODUKT SIKKERHEDSAF BRYDER ER UDE AF FUNKTION UNDGA UDSAETTSLSE FOR STRALING IA VA AM TOEN60825 1 Before it is shipped the Class 1 Laser is certified to meet the United States Chapter 21 Standards of the Department of Health and Human Services DHHS 21 CFR For any other country the drive is certified to meet the Class 1 Laser standards of IEC825 and EN60825 This computer is equipped with one of the optical drives in the following list Manufacturer Type TEAC DVD Super Multi R Double Layer DV W28S Panasonic Communications DVD Super Multi R Double Layer UJ870 User s Manual xi Qosmio G50 Important notice Copyrighted works including but not limited to music video computer program databases are protected by copyright laws Unless specifically permitted under applicable copyright laws you cannot copy modify assign transmit or otherwise dispose of any copyrighted work with the consent of the owner of the copyright Please take notice that unauthorized copying modification assignment transmission and disposition may be subject to claims for damages and penalties E Avoid usi
253. use a standard USB mouse and keyboard to achieve this you should set the appropriate option s to Enabled Enabled Enables the USB KB Mouse Legacy Emulation function Default Disabled Disables the USB KB Mouse Legacy Emulation function USB FDD Legacy Emulation Use this option to enable or disable USB floppy diskette drive legacy emulation lf your operating system does not support USB you can still use a USB floppy diskette drive by setting the USB FDD Legacy Emulation item to Enabled Enabled Enables the USB floppy diskette drive legacy emulation function Default Disabled Disables the USB floppy diskette drive legacy emulation function User s Manual LY Qosmio G50 USB Sleep and Charge Your computer can supply USB bus power DC5V to the USB port even when the power of the computer is turned OFF Power OFF includes Sleep Mode Hibernation Mode or shutdown state This function can be used for ports that support the USB Sleep and Charge function hereinafter called compatible ports Compatible ports are USB ports that have the 4 symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digital music players However the USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases turn the power of the computer ON
254. ut port 1 1 Plug one end of the HDMI cable into the HDMI out port of the HDMI device HDMI out port Figure 9 14 Connecting the HDMI out port 2 Plug the other end of the HDMI cable into the HDMI out port on your computer When connecting or disconnecting an HDMI device to or from the computer only do so when the computer is turned on or when the computer is completely turned off Do not do so when the computer is in Sleep Mode or Hibernation Mode User s Manual 9 17 Qosmio G50 Settings for display video on HDMI To view video on the HDMI device be sure to configure the following settings otherwise you may find that nothing is displayed 1 E Be sure to use the FN F5 HotKey to select the display device before starting to play video Do not change the display device while playing video E Do not change the display device under the following conditions M While data is being read or written M While communication is being carried out Select HD Format To select the display mode follow the steps as detailed below 1 Click Start and click Control Panel 2 Click Appearance and Personalization 3 Click Personalization 4 Click Display Settings 5 Click Advanced Settings 6 Click List All Modes 7 Select the one of the below selection at List All Modes Display mode at List All Modes HD Format 1920 by 1080 True Color 32bit 60Herts 1080p 1920 by 1080 True Color 32bit 30H
255. uter s built in hardware devices to be tested The TOSHIBA Password utility allows you to set a password in order to restrict access to the computer User s Manual Qosmio G50 Utilities and Applications TOSHIBA Flash Cards HW Setup TOSHIBA Accessibility The TOSHIBA Flash Cards provide a quick way to modify selected system functions and to launch applications E Hot key function E TOSHIBA utility launcher function This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot key functions In use the utility allows you to make the FN key sticky that is you can press it once release it and they press one of the F keys in order to access its specific function When set the FN key will remain active until another key is pressed This section describes the pre installed utilities that come with the computer and details how to start them For further information on their operation please refer to each utility s online manual help files or README TXT file Indicates software that is preinstalled with some models Fingerprint Utility Depending on the model purchased your computer has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints lt can then be li
256. vices in the following order 1 hard disk drive 2 floppy diskette drive 3 CD ROM 4 LAN The computer looks for bootable files on devices in the following order 1 floppy diskette drive 2 CD ROM 3 LAN 4 hard disk drive The computer looks for bootable files on devices in the following order 1 hard disk drive 2 CD ROM 3 LAN 4 floppy diskette drive The computer looks for bootable files on devices in the following order 1 CD ROM 2 LAN 3 floppy diskette drive 4 hard disk drive The computer looks for bootable files on devices in the following order 1 CD ROM 2 LAN 3 hard disk drive 4 floppy diskette drive You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting U N 1 2 c Selects the USB floppy diskette drive Selects the network Selects the primary hard disk drive Selects the primary hard disk drive 2 Selects the CD ROM 2 Selects the USB memory drive 1 The floppy diskette drive is looked for when the boot disk is contained in external floppy diskette drive 2 In this computer CD ROM refers to the Fixed optical disc drive 3 Only the model with two HDDs is supported User s Manual 1 8 Qosmio G50 To change the boot drive follow the steps below 1 Hold down F12 and turn the computer on 2 The following menu will be displayed with from left to right icons to
257. written many times Glossary 6 User s Manual Qosmio G50 E echo To send back a reflection of the transmitted data to the sending device You can display the information on the screen or output it to the printer or both When a computer receives back data it transmitted to a CRT or other peripheral device and then transmits the data to printer the printer is said to echo the CRT enable To turn on a computer option See also disable erase See delete escape 1 A code ASCII code 27 signaling the computer that what follows are commands used with peripheral devices such as printers and modems 2 A means of aborting the task currently in progress escape guard time A time before and after an escape code is sent to the modem which distinguishes between escapes that are part of the transmitted data and escapes that are intended as a command to the modem execute To interpret and execute an instruction F fast infrared An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps file A collection of related information a file can contain data programs or both fingerprint sensor The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint firmware A set of instructions built into the hardware which controls and directs a microprocessor s activities flash memory Non volatile memory that can be written to as well as read In
258. xternal monitor port on the computer To connect a monitor follow the steps as detailed below 1 2 Turn the computer s power off Connect the monitor cable to the external monitor port Monitor cable Figure 9 13 Connecting the monitor cable to the external monitor port 9 16 User s Manual Qosmio G50 HDMI 3 Turn the external monitor s power on 4 Turn the computer s power on When you turn on the power the computer will automatically recognize the monitor and determine whether it is a color or monochrome device In the event that you find that there are issues getting an image displayed on the correct monitor you should consider using the FN F5 hot key to change the display settings if you then disconnect the external monitor before you turn the computer s power off be sure to press FN F5 hot key again to switch to the internal display Please refer to Chapter 5 The Keyboara for further details on using hot keys to change the display setting Do not disconnect the external monitor while in Sleep or Hibernation Mode Turn off the computer before disconnecting the external monitor A HDMI monitor can be connected to the HDMI out port on the computer To connect monitor follow the steps as detailed below As the port operation of all HDMI High Definition Multimedia Interface monitors have not been confirmed some HDMI monitors may not function properly Connecting the HDMI o
259. y Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo and i LINK are trademarks or registered trademarks of Sony Corporation DVD MovieFactory is a registered trademark of Ulead Systems Inc User s Manual Qosmio G50 Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories Dolby Home Theater is a trademark of Dolby Laboratories PalmCheck and TouchPad are trademarks of Synaptics Incorporated ExpressCard is a trademark of PCMCIA ConfigFree is a trademark of Toshiba Corporation Wi Fi is a registered trademark of the Wi Fi Alliance Secure Digital and SD are trademarks of SD Card Association MultiMediaCard and MMC are trademarks of MultiMediaCard Association xD Picture Card is a trademark of FUJIFILM Corporation Other trademarks and registered trademarks not listed above may be used in this manual Macrovision License This product includes copyright protection technology and intellectual property that are patented in the U S and other countries These patents are the property of Macrovision Corporation The use of copyright protection must be authorized by Macrovision Corporation It is intended for home and other restricted use applications unless Macrovision Corporation expressly authorizes otherwise All forms of reverse engineering or decompiling
260. y Operates Quick charge charged or no Quick Charge LED Battery orange charge LED Battery orange DC IN white DC IN white No battery Operates e No charge installed No charge LED Battery off LED Battery off DC IN white DC IN white User s Manual 6 1 Qosmio G50 Table 6 1 Power conditions continued Power on Power off no operation AC adaptor Battery chargeis Operates not above low battery LED Battery off connected trigger point DC IN off Battery charge is Operates below low battery LED Battery trigger point flashes orange DC IN off Battery charge is Computer goes into Sleep exhausted Mode and shuts down No battery e Cannot operate installed LED Battery off DC IN off Monitoring of power condition As shown in the below table the Battery DC IN and Power indicators on the system indicator alert you to the computer s operating capability and battery charge status Battery indicator Check the Battery indicator to determine the status of the battery pack the following indicator lights indicate the battery status Flashing orange The battery charge is low the AC adaptor must be connected in order to recharge the battery Orange Indicates the AC adaptor is connected and the battery is charging White Indicates the AC adaptor is connected and the battery is fully charged No light cabe any other conditions the indicator does not ight y If the battery pack becomes too
261. ystem or device to another 2 To physically connect one system or device to another to exchange information 3 The point of contact between user the computer and the program for example the keyboard or a menu interrupt request A signal that gives a component access to the processor I O Input output Refers to acceptance and transfer of data to and from a computer I O devices Equipment used to communicate with the computer and transfer data to and from it IrDA 1 1 An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps K K Taken from the Greek word kilo meaning 1000 often used as equivalent to 1024 or 2 raised to the 10th power See also byte and kilobyte keyboard An input device containing switches that are activated by manually pressing marked keys Each keystroke activates a switch that transmits a specific code to the computer For each key the transmitted code is in turn representative of the ASCII character marked on the key kilobyte KB A unit of data storage equal to 1024 bytes See also byte and megabyte L L1 cache Level one cache Memory cache built into the processor to help improve processing speed See also cache memory L2 cache L2 cache Memory cache installed on the motherboard to help improve processing speed It is slower than L1 cache and faster than main memory See also cache memory L1 cache LAN A group of computers or other d

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