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Toshiba 15DLV16 Flat Panel Television User Manual

1. User s Manual 6 6 Real Time Clock Problem The following message is displayed on the screen RTC Power Failure Check system Then press F2 key Keyboard Keyboard problems can be caused by the setup and configuration of the computer please refer to the section The Keyboard in Chapter 3 Operating Basics for further information Problem Some letter keys produce numbers Output to screen is garbled Internal display panel Apparent computer s display panel problems may be related to the computer s setup and configuration please refer to the HW Setup section in Chapter 4 Utilities amp Advanced Usage for further information Problem No display Procedure The charge in the Real Time Clock RTC battery has run out you will need to set the date and time in the BIOS setup application by using the following steps 1 Turn on the computer 2 Press the F2 key when the TOSHIBA Leading Innovation gt gt gt screen appears the BIOS setup application will load 3 Set the date in the System Date field Set the time in the System Time field 5 Press F10 a confirmation message will be displayed 6 Press the ENTER key the BIOS setup application will end and the computer will restart A Procedure Check that the numeric keypad overlay is not activated press the FN F11 hot key and try typing again Please refer to your software s documentation to ensure that its is not remap
2. User s Manual 3 37 Removing a memory media The following instructions apply to all types of supported media devices To remove a memory media follow the steps as detailed below 1 2 3 Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar Point to memory media and click the left Touch Pad control button Press the memory media to partially extend it out of the computer Grasp the media and remove it Make sure the Memory Media slot indicator is out before you remove the memory media or turn off the computer s power If you remove the memory media or turn off the power while the computer is accessing the memory media you may lose data or damage the media Do not remove the memory media while the computer is in Sleep or Hibernation Mode The computer could become unstable or data in the memory media could be lost Do not remove only the Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro miniSD microSD Card while leaving the adaptor in the memory media slot Additional memory module pmi o You can install additional memory into the computer in order to increase the amount of system memory that is available This section describes how to install and remove optional memory modules E You should place a mat beneath the computer in order to prevent the computer s lid from becoming scratched or damaged when you are installing replacing the memory module In this instance you should a
3. As of Feb 2011 Japan USA Approved Countries Regions for the Intel Centrino Advanced N 6230 a b g n a b g Wireless LAN and Bluetooth This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment in the countries regions which are not listed in the table below 1 E An ad hoc mode is not available in 802 11a and 802 11n mode E Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 User s Manual D 14 E Available channel at connection with an access point by the Infrastructure mode is Ch1 Ch13 Ch36 Ch40 Ch44 Ch48 Ch52 Ch56 Ch60 Ch64 Ch100 Ch104 Ch108 Ch112 Ch116 Ch120 Ch124 Ch128 Ch132 Ch136 Ch140 Ch149 Ch153 Ch157 Ch161 Ch165 As of Feb 2011 Australia Austria Austria Bahamas Bahrain Bangladesh Barbados Belgium Bermuda Bolivia Bosnia and Brazil Herzegovina Bulgaria Canada Chile China Colombia Costa Rica Cyprus Czech Republic Denmark El Salvador Estonia Finland France Georgia Germany Greece Guatemala Hong Kong Hungary Iceland Indonesia Ireland Italy Japan Jordan Kazakhstan Kyrgyzstan Latvia Liechtenstein Lithuania Luxemburg Malta Mexico Montenegro Netherlands New Zealand Norway Panama Philippines Poland Portugal Puerto Rico Qatar Romania Romania Saudi Arabia Slovakia Slovenia South Korea Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey
4. E Unlock the password protected screen saver Authentication of the User Password and if applicable the HDD Hard Disk Drive Password when booting up the computer boot authentication E Single Sign On feature Fingerprint cannot be used in models that do not have a fingerprint module installed How to Swipe your Finger J Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures Align the first joint of the finger to the center of the sensor Lightly touch the sensor and swipe finger levelly towards you until the sensor surface becomes visible In performing this process you should also take care to ensure that the center of your fingerprint is on the sensor The following illustrations show the recommended way to swipe your finger over the fingerprint sensor Figure 3 4 Swipe the finger 1 Sensor E Avoid swiping with your finger stiff or pressed too hard onto the sensor and take care to ensure that the center of the fingerprint is touching the sensor before swiping Either of these conditions may cause fingerprint reading to fail E Check the center of the fingerprint whorl before swiping and then ensure this is swiped along the center line of the sensor User s Manual 3 9 E There is a possibility of authentication failures if the finger is swiped too quickly or too slowly follow any on screen instructions
5. 4 29 Chapter 5 Power and Power Up Modes The computer s power resources include the AC adaptor battery pack and any internal batteries This chapter provides details on making the most effective use of these resources and includes information on charging and changing batteries tips for saving battery power and information on the different power up modes Power conditions The computer s operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected whether a battery pack is installed and what the charge level is for that battery Power on Power off no operation AC adaptor Battery fully Operates e No charge connected charged No charge LED e LED Battery green Battery green DC IN green DC IN green Battery partially Operates Quick charge charged or no Charge LED enarge e LED Battery orange Battery orange DC IN green DC IN green No battery Operates e No charge installed e No charge LED e LED Battery off Battery off DC IN green DC IN green User s Manual 5 1 Power on Power off no operation AC adaptor Remaining e Operates not battery capacityis LED connected above low battery trigger point Battery off DC IN off Remaining e Operates battery capacityis Ep below low battery trigger point Battery flashes orange DC IN off Remaining Computer shuts battery capacity is down exhausted No batt
6. E Do not install or remove a memory module while the computer is in Hibernation Mode Data will be lost Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits E Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition E You can return to your previous working environment immediately when you turn on the computer User s Manual i E Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature E Allows the use of the panel power off feature Starting Hibernation Mode You can also enable Hibernation Mode by pressing FN F4 please refer to the Hot key functions section in Chapter 3 Operating Basics for further details To enter Hibernation Mode follow the steps below 1 Click Start 2 Point to the arrow icon and then select Hibernate from the menu Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid In order to define these settings you can follow the steps as described below 1 Click Start and click the Control Panel 2 Click System and Security and click Power Options 3 Click Choose what the power button does or Choose what closing the lid does 4 Enable the desired Hibernation Mode settings for When I press the
7. 6 2 4 This equipment uses a frequency of 2 4GHz DS This equipment uses DS SS modulation OF This equipment uses OFDM modulation 4 The interference range of this equipment is less than 40m E Se This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems a e w NNa 3 Indication for Bluetooth The indication shown below appears on this equipment 000 m 2 4 This equipment uses a frequency of 2 4 GHZ FH This equipment uses FH SS modulation 1 The interference range of this equipment is less than 10 m CTT This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHZ It is impossible to avoid the band of mobile object identification systems 4 About the JEITA 5GHz Wireless LAN supports W52 W53 W56 Channel IEEE802 11b g n IEEE802 11a n W56 Ooh Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Telecommunications Business Law of Japan User s Manual D 7 Atheros AR9285 Wireless Network Adapter b g n b g Wireless LAN The Name of the radio equipment AR5B95 DSP Research Inc Approval Number D081038003 Intel Centrino Advanced N 6205 a b g n a b g Wireless LAN The Name of the radio equipment 62205ANHMW DSP Res
8. 1 6 Problems AC power 6 5 Additional memory module 6 14 Analyzing the problem 6 2 Battery 6 5 Bluetooth 6 17 Dual Pointing device 6 10 eSATA device 6 14 External monitor 6 16 Fingerprint Sensor 6 12 Hard disc drive 6 8 6 9 Hardware and system checklist 6 4 Internal display panel 6 7 Keyboard 6 7 LAN 6 17 Memory Media Card 6 9 Optical Disc Drive 6 8 Overheating power down 6 4 Power 6 4 Real Time Clock 6 7 Smart Card 6 9 Sound system 6 15 TOSHIBA support 6 18 Touch Pad 6 10 USB device 6 12 USB mouse 6 11 Wireless LAN 6 17 R Recovery hard disk drive 4 27 Recovery Media 4 26 Restarting the computer 1 11 S SD SDHC SDXC Card formatting 3 36 note 3 35 Security lock 3 48 Sleep Mode setting 1 8 System automatic 4 6 Smart Card 3 33 inserting 3 33 problems 6 9 removing 3 34 Soft keys ENTER 3 5 ScrLock 3 5 Sound system problems 6 15 T TOSHIBA Assist 4 3 TOSHIBA ConfigFree 4 3 TOSHIBA Disc Creator 3 22 4 3 TOSHIBA DVD RAM Utility 4 4 TOSHIBA HDD SSD Alert Utility 4 4 TOSHIBA PC Diagnostic Tool 4 1 U USB device problems 6 12 V Video mode 3 51 Video RAM 2 38 W Web Camera 2 11 2 23 2 35 Wireless communication 3 26 indicator 2 3 2 15 2 27 Wireless LAN 3 26 problems 6 17 Wireless WAN User s Manual Index 3 indicator 2 3 2 15 2 27 User s Manual Index 4
9. E You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth Never spray cleaner directly onto the computer or let liquid run into any part of it Never use harsh or caustic chemical products to clean the computer Moving the computer While the computer is designed for flexible day to day usage you should exercise a few simple precautions when moving it in order to help ensure trouble free operation E Before moving the computer it is recommended that you change the setting associated with the Hard Disk Drive Protection feature Please refer to the section Heat dispersal in this chapter for further information E Make sure all disk disc activity has ended before moving the computer check that the HDD and other indicators on the front of the computer are off E Turn off shut down the computer User s Manual 3 52 E Disconnect the AC adaptor and all peripherals before moving the computer HM Close the display panel E Do not pick up the computer by its display panel E Before carrying your computer shut it down disconnect the AC adaptor and allow it to cool down a failure to follow this instruction may result in minor heat injury E Be careful not to subject the computer to impact or shock a failure to follow this instruction could result in damage to computer computer failure or loss of data E Never transport
10. Installing a memory module To install a memory module follow the steps as detailed below 1 Shut down the computer make sure the Power indicator is off refer to the Turning off the power section in Chapter 1 Getting Started if required Remove the AC adaptor and all cables and peripherals connected to the computer Close the display panel Turn the computer upside down and remove the battery pack refer to Replacing the battery pack section in Chapter 5 Power and Power Up Modes if required Loosen the screw s securing the memory module cover in place please note that the screw s are attached to the cover in order to prevent them from being lost Slide your fingernail or a thin object under the cover and lift it off Figure 3 12 Removing the memory module cover R830 vunnu O Wily 1 Screws 2 Memory module cover User s Manual 3 39 7 Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place Figure 3 13 Seating the memory module R830 wud Wit 1 Notch 3 Slot A 2 Slot B E Never allow metal objects such as screws staples and paper clips to enter the computer Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury E Do not touch the connectors
11. Some models are equipped with an HDMI out port D DisplayPort One DisplayPort which complies to the V1 1a standard is provided on the left side of the computer Some models are equipped with a DisplayPort e amp t Universal Serial Bus One Universal Serial Bus port which complies to USB 2 0 or 3 0 port the USB 2 0 or 3 0 standard is provided on the left side of the computer The USB port type may vary depending on the model you purchased The Port with blue color is USB 3 0 port The USB 2 0 port is compliant with USB 2 0 standard and not compatible with USB 3 0 devices The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices s2 lt D Memory media slot This slot lets you insert an SD SDHC SDXC memory card miniSD microSD Card Memory Stick PRO Duo PRO Duo Micro xD Picture Card and MultiMediaCard Refer to the Optional devices section in Chapter 3 Operating Basics for more information a ExpressCard slot This slot allows you to install a single ExpressCard 34 device E Some models are equipped with a ExpressCard slot Sc Smart Card slot This slot allows you to install a smart card device Some models are equipped with a Smart Card slot Right side R850 The following figure shows the computer s right side User s Manual 2 5 Figure 2 3 The right side of the computer R850 1 Headphone M
12. UK Uruguay USA Approved Countries Regions for the Atheros AR9002WB 1NG Wireless Network Adapter b g n b g Wireless LAN and Bluetooth This equipment is approved to the radio standard by the countries regions in the following table AN Do not use this equipment in the countries regions which are not listed in gt the table below aT E Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 User s Manual D 15 E Connection with an access point by the Infrastructure mode is Ch1 Ch13 As of Feb 2011 Albania Algeria Angola Argentina Australia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Bolivia Bosnia and Botswana Brazil Bulgaria Herzegovina Burkina Faso Burundi Cambodia Cameroon Canada Central African Chile China Republic Colombia Comoros Costa Rica Croatia Cyprus Czech Republic Democratic Republic Denmark of the Congo Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Georgia Germany Ghana Greece Guatemala Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Libya Madagascar Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco Mozambique Namibia Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Panama Para
13. and also check the configuration in Windows in order to ensure that it is correct Removing a Smart Card To remove a Smart Card follow the steps as detailed below 1 Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 7 E Before removing the Smart Card confirm that the Smart Card is not L working with any program or system E Be careful not to bend the Smart Card while removing it from the computer 2 Point to Smart Card and click the left Touch Pad control button 3 Grasp the Smart Card and remove it Memory media slot The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants JN Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and paper clips to enter the computer or Keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury 1 E Please note that an adaptor is required to use miniSD microSD Card Memory Stick Duo Memory Stick PRO Duo and Memory Stick Micro E Please note that not all memory media have been tested and verified to work correctly Therefore it is not possible to guarantee that all memory media will operate properly E The slot for some models does not support Magic Gat
14. ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 2 5 The underside of the computer R850 ii 1 Battery lock 4 Memory module slot 2 Battery release latch 5 Cooling vents 3 Docking port Provided with some models Product appearance depends on the model you purchased ray T Battery lock Slide the battery lock to release the battery pack ready for removal Na lt Battery release latch Slide and hold this latch into its Unlock position in order to release the battery pack for removal For more detailed information on removing the battery pack please refer to Chapter 5 Power and Power Up Modes Docking port This port enables connection of an optional TOSHIBA Hi Speed Port Replicator II described in chapter 3 Operating Basics Some models are equipped with a Docking port User s Manual 2 8 pmo T A E Only the TOSHIBA Hi Speed Port Replicator II can be used with this computer Do not attempt to use any other Port Replicator E Keep foreign objects out of the docking port A pin or similar object can damage the computer s circuitry Memory module slot The memory module slot allows for the installation Cooling vents replacement and removal of additional memory module 1 GB 2 GB or 4 GB memory modules can be installed in the computer s two memory slots for a maximum of 8 GB system
15. functions may be restricted The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup In addition if you press a key other than one of those listed or if the selected device is not installed the system will continue to boot according to the current and available settings in HW Setup USB Memory BIOS Support Type This option allows you to set the type of the USB memory to be used as a startup device HDD Sets the USB memory to be the equivalent of a hard disk drive default With this setting the USB memory device can be used to start the computer as though it were a hard disk drive based on the hard disk drive settings within both the Boot Priority and HDD Priority options detailed previously FDD Sets the USB memory to be the equivalent of a floppy diskette drive With this setting the USB memory device can be used to start the computer as though it were a floppy diskette based on the floppy diskette drive settings within the Boot Priority option detailed previously Panel Open Power On This feature allows you to change the Panel Open Power On setting Enabled Enables the Panel Open Power On function When you open the display panel while your computer is turned off the system will boot up automatically Disabled Disables the Panel Open Power On function Default Keyboard Wake up on Keyboard When this feature is enabled and the
16. using the control window to change the audio track will also change the subtitle track If you see the screen blinking while playing DVD with subtitle on at Media Player please use TOSHIBA VIDEO PLAYER or Media Center to play DVD Display Devices amp Audio TOSHIBA VIDEO PLAYER will only run when Colors is set to True Color 32 bit Click Start gt Control Panel gt Appearance and Personalization gt Display gt Adjust resolution click Advanced settings select Monitor tab set colors to True color 32 bit If the DVD Video image is not displayed on an external display or television stop the TOSHIBA VIDEO PLAYER and change the screen resolution To change the screen resolution click Start gt Control Panel gt Appearance and Personalization gt Display gt Adjust resolution However video cannot be output to some external displays and televisions due to output or playback conditions When viewing DVD Video on an external display or TV change the display device before playing DVD Video cannot be displayed simultaneously in clone mode on both the computer s display panel and an external display Do not change the screen resolution while running the TOSHIBA VIDEO PLAYER Do not change the display device while running the TOSHIBA VIDEO PLAYER Starting TOSHIBA VIDEO PLAYER Use the following procedure to start TOSHIBA VIDEO PLAYER i Insert a DVD Video in the optical disc drive while Windows
17. FN key can be combined with the following keys to simulate functions similar to those of keys on the 104 105 key enhanced keyboard which are not on this computer s keyboard E Press FN F10 or FN F11 to access the computer s integrated keypad When activated the keys with grey markings on their bottom edge become either numeric keypad keys FN F11 or cursor control keys FN F10 E Press FN F12 ScrLock to lock the cursor on a specific line The power on default is off E Press FN ENTER to simulate ENTER on the enhanced keyboard s numeric keypad This function is supported with some models Hot key functions Hot key functions let you enable or disable certain features of the computer The Hot key functions can be performed using either the Hot Key Cards or by pressing the associated Hot keys pressing FN a function or ESC key Hot Key Cards The Hot Key Cards are normally hidden from view The Cards appear when you press the FN key To use the Hot Key Cards 1 Press and hold the FN key The TOSHIBA Flash Cards appear along the top of the screen 2 Select the desired option The selected Card is displayed full size with its available options below it All other Cards are again hidden from view 3 Click the desired option To use a Hot Key Card using a hot key 1 Press and hold the FN key 2 Press the hot key associated with the desired function The associated hot key card appears at the top of the
18. In addition to this you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time This section explains how to remove and install the battery pack and begins with the removal process which is detailed through the following steps WN E Do not remove the battery pack while the computer is in Sleep Mode Data is stored in RAM so if the computer loses power it could be lost E n Hibernation Mode data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed Wait for the Hard Disk Drive Optical Disc Drive eSATA indicator to go out E Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries Removing the battery pack To remove a discharged battery follow the steps as detailed below Save your work Turn the computer s power off ensure that the Power indicator is off Remove all cables and peripherals that are connected to the computer Close the display panel and turn the computer upside down Slide the battery lock into its unlocked position Slide and hold the battery release latch to disengage the battery pack and then remove it from the computer OO oP ONS User s Manual 5 8 Figure 5 1 Releasing the battery pack R830 vnn O
19. MUNUM 1 Battery lock 3 Battery pack 2 Battery release latch Installing the battery pack To install a battery pack follow the steps as detailed below JN Do not touch the battery release latch while holding the computer or the z battery pack might fall out due to the unintentional release of the battery release latch and cause injuries 1 Insert the battery pack as far as it will go into the computer 2 Ensure that the battery pack is securely in place and the battery lock is in its locked position 3 Turn your computer over Power up modes The computer has three different power up modes as follows E Shut Down Mode The computer will shut down without saving data in view of this you must always save your work before you turn the computer off E Hibernation Mode Data in memory will be saved to the hard disk drive E Sleep Mode Data will be maintained in the computer s memory I Please refer to the sections Turning on the power and Turning off the power in Chapter 1 Getting Started for further information User s Manual 5 9 Windows utilities You can configure various settings associated with both Sleep Mode and Hibernation Mode within the Power Options to access it Start gt Control Panel gt System and Security gt Power Options Hot keys You can use the FN F3 hot key to enter Sleep Mode or FN F4 to enter Hibernation Mode Panel power on off You can set up your comput
20. Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The elements of the mouse responsible for detecting movement might be dirty please refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact TOSHIBA Support User s Manual 6 11 Fingerprint Sensor Problem Reading of the fingerprint was not successful The fingerprint cannot be read due to injuries to the finger USB device In addition to the information in this section please also refer to the documentation supplied with your USB device Problem USB device does not work Procedure In this instance you should try the fingerprint reading operation again using the correct finger position please refer to Using the Fingerprint Sensor in Chapter 3 Operating Basics for further information Alternatively you should try the recognition process again us
21. OK It will be returned to the TOSHIBA Fingerprint Utility main menu Delete all users fingerprints 1 E In the TOSHIBA Fingerprint Utility main menu click Run as administrator in the lower left User Account Control window is displayed Click Yes Swipe your enrolled finger Select Fingerprint Control option A list of fingerprint information for all users is shown in the screen Click Delete All in the lower right Are you sure you want to delete all fingerprints message box will appear on the screen Click OK Click Close Are you sure you want to quit is displayed Click OK It will be returned to the TOSHIBA Fingerprint Utility main menu Windows Logon via Fingerprint Authentication In place of the usual Windows logon by ID and password fingerprint authentication also allows logon to Windows This is useful especially when many users are using the PCs as user selection can be skipped Fingerprint Authentication Procedure 1 2 Start up the computer The Logon Authorization screen is displayed Choose any of the enrolled fingers and swipe the fingerprint on the sensor If authentication is successful the user will be logged on to Windows If the fingerprint authentication fails please logon using the Windows logon password A warning message will be displayed when authentication is abnormal or authentication is not successful within a fixed duration User s Manual 3 13 Fingerprint
22. Touch Pad control buttons 4 Bluetooth antenna Wireless LAN 13 Touch Pad antennas Wireless WAN antennas WiMAX antennas not shown 5 Stereo speaker 14 Keyboard 6 Display hinge 15 Display hinge 7 TOSHIBA Presentation button 16 Power button 8 TOSHIBA eco button 17 LCD Sensor switch not shown 9 Microphone 18 Stereo speaker User s Manual 2 34 puuile Provided with some models Product appearance depends on the model you purchased Display screen 33 8cm 13 3 LCD screen 16 million colors configured with the following resolution E HD 1366 horizontal x 768 vertical pixels Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries Legal Footnote LCD For more information regarding LCD please refer to the Legal Footnotes section in Appendix C Web Camera LED Web Camera The Web Camera LED glows when the Web Camera is operating Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph Enables the transmission of video
23. Troubleshooting Problem solving PrOCeSS cccssseseeeesseeeeeseeeesseeeeenseeenseenseeeeeenseeneenes 6 1 Hardware and system checkliSt csseesseeeseeeeesseeeenseeenseeeeeneenenes 6 4 TOSHIBA SUP DOM idisse noeneen apearen soane aaner SaNi exces EARE Tisna 6 18 Specifications Physical DiMensionS ssessssensenunnnnunnnnnnnnunnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nanana A 1 Environmental Requirements ssesssensssnnnenunnnnnnnnnnnnnunnnnunnnnnnnnnnnnnnnnn A 1 Power Requirements s sssusssnunsnnnnsnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnn mannna A 1 External RGB monitor port pin assignmMent s ss ssenssussenrenrnnnnnnrnnnnnn A 2 AC Power Cord and Connectors Certification agencies ceseeseesseeeeseeceeeeesneseeesceesseeseeeessnesneeenseeees B 1 Legal Footnotes Non applicable Icons Battery Life csscsssseessseeens Hard Disk Drive HDD Capacity LCD AANE A ated bi cudy caescce ner E E Graphics Processing Unit GPU ccsccseeesseesseesseeeseeesseeseeeeeeeenes C 3 Wireless LAN iiisssccesscsciccenscsctecetezcesecsetens conessteeseesecnteciedsccecentssedecdeencteciets C 4 Copy Protection sj iiccscccciccccacccsetesseccocescacesascecntgascivacceanecuseadscetecersvcesentezs C 4 Information for Wireless Devices Wireless LAN Interoperability cccccssecsseeesseeeessseeesseeeesseeeeesseeensees D 1 Bluetooth wireless technology Interoperability ccssseesseenes D 1 CA
24. WAN WiMAX function Some models are equipped with a Wireless WAN WiMAX function O Ueeaiaaes 1 DC IN 19V jack 2 Cooling vents eS ES 5 Universal Serial Bus USB 2 0 or 3 0 port 6 Memory media slot User s Manual 2 9 D Opca DC IN 19V 3 External RGB monitor port 7 ExpressCard slot or Smart Card slot 4 HDMI out port or DisplayPort Provided with some models Product appearance depends on the model you purchased DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer Cooling vents The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury User s Manual 2 4 O External RGB This port provides 15 pin analog VGA port monitor port Please refer to Appendix A for information on external RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer Hom HDMI out port HDMI out port can connect with Type A connector HDMI cable
25. You can realize measurable power savings by using it continuously TOSHIBA eco Utility helps you monitor your power savings by showing approximate real time power consumption Furthermore it shows approximate accumulated power consumption and approximate accumulated power savings when using eco mode daily weekly and monthly You can track power savings by using eco mode continuously To access this utility click Start gt All Programs gt TOSHIBA gt Utilities gt eco Utility You can create discs in a number of formats including audio discs that can be played ona standard disc player and data discs which can store copies of the files and folders on your computer s hard disk drive This software can be used on models with an optical disc drive To start this utility click Start gt All Programs gt TOSHIBA gt CD amp DVD Applications gt Disc Creator User s Manual 4 3 TOSHIBA DVD RAM This utility has the function of Physical Format and Utility Write Protect to DVD RAM This utility is contained the setup module of TOSHIBA Disc Creator To start this utility click Start gt All Programs gt TOSHIBA gt CD amp DVD Applications gt DVD RAM Utility TOSHIBA HDD SSD This utility includes wizard functions to monitor the Alert Utility Disk Drive operating status and execute the system backup To access the utility click Start gt All Programs gt TOSHIBA gt Utilities gt HDD SSD
26. adaptor is connected The Wake up on LAN function consumes power even when the system is off If problems persist consult your LAN administrator Procedure Make sure the computer s Wireless communication function is on If problems persist contact your LAN administrator Procedure Check to ensure the computer s Wireless Communication function is on Check to ensure the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support User s Manual 6 17 TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer you may need to contact TOSHIBA for additional technical assistance Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try the following E Review troubleshooting sections in the documentation supplied with your software and or peripheral devices E Ifa problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and
27. aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m To remain in conformance with European spectrum usage laws for Wireless LAN operation the above 2 4GHz and 5GHz channel limitations apply for outdoor usage The user should use the wireless LAN utility to check the current channel of operation If operation is occurring outside of the allowable frequencies for outdoor use as listed above the user must contact the applicable national spectrum regulator to request a license for outdoor operation User s Manual D 4 Canada Industry Canada IC This device complies with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of this device The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met USA Federal Communications Commission FCC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Refer to the FCC information section for
28. and MultiMediaCard Refer to the Optional devices section in Chapter 3 Operating Basics for more information Optical disc drive The computer may be configured with a DVD Super Multi with Double Layer recording drive I 2 6GB and 5 2GB DVD RAM media cannot be read from or written to a Headphone jack A 3 5 mm mini headphone jack enables io connection of stereo headphones Microphone jack A 3 5 mm mini microphone jack enables connection of a three conductor mini jack for monaural microphone input The integrated sound system provides support for the computer s internal speakers and microphone as well as allowing an external microphone and headphones to be connected via the appropriate jacks User s Manual 2 29 SS Universal Serial Bus One Universal Serial Bus port which complies to USB 2 0 or 3 0 port the USB 2 0 or 3 0 standard is provided on the LAN jack right side of the computer The USB port type may vary depending on the model you purchased The Port with blue color is USB 3 0 port The USB 2 0 port is compliant with USB 2 0 standard and not compatible with USB 3 0 devices The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits p
29. and use of video chat via the internet using specialized applications Please refer to the Web Camera Application Online Help for details E Do not point the web camera directly at the sun E Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty E When recording in dimly lit environments select Night Mode which allows for brighter images with less noise Wireless LAN antennas Some computers in this series are equipped with the Wireless LAN antennas Legal Footnote Wireless LAN For more information regarding Wireless LAN please refer to the Legal Footnotes section in Appendix C User s Manual 2 35 Wireless WAN antennas WiMAX antennas Bluetooth antenna Stereo speakers Display hinges TOSHIBA Presentation button eco button Microphone Touch Pad ON OFF button Touch Pad control buttons Some computers in this series are equipped with the Wireless WAN antennas Some computers in this series are equipped with the WiMAX antennas Some computers in this series are equipped with the Bluetooth antenna The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system The display hinges allow the display panel to be positioned at a variety of easy to view angles The TOSHIBA Presentation bu
30. assignment Pin l N of O DY o 10 11 12 13 14 15 I O I Input to computer Signal Name CRV CGV CBV Reserved GND GND GND GND 5V GND Reserved SDA HSYNG VSYNC SCL Description Red Video Signal Green Video Signal Blue Video Signal Reserved Ground Ground Ground Ground Power Supply Ground Reserved Data Signal Horizontal Sync Signal Vertical Sync Signal Data Clock Signal I O O Output from computer VO 1 0 User s Manual A 2 Appendix B AC Power Cord and Connectors The power cord s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All cords must meet the following specifications Wire size Minimum 0 75 mm Current rating Minimum 2 5 amperes Certification agencies China CQC U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type HO5VVH2 F or HO3VVH2 F and for three conductors power cord must be VDE type HO5VV F For the United States and Canada two pin plug configuration must be a 2 15
31. by using the following steps 1 Select either blank DVD or USB Flash Memory The application will allow you to choose from a variety of different media onto which the recovery image can be copied including DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW and USB Flash Memory E Please note that some of the above media may not be compatible with the external optical disc drive connected to your computer You should therefore verify the external optical disc drive supports the blank media you have chosen before proceeding E USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding 2 Turn on your computer and allow it to load the Windows 7 operating system from the hard disk drive as normal 3 Insert the first blank disc into the external optical disc drive tray or insert the USB Flash Memory into one available USB port 4 Double click the Recovery Media Creator icon on the Windows 7 desktop or select the application from Start Menu 5 After Recovery Media Creator starts select the type of media and the title you wish to copy and then click the Create button Restoring the pre installed software from your created Recovery Media _O If the pre installed files are damaged you are able to either use the Recovery Media you have created or the hard disk drive recovery process to restore the computer to the state it was in when you originally received it To perform this restorat
32. consider calling the software company s technical support department for assistance H Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related visit TOSHIBA technical support website http www toshiba co jp worldwide User s Manual 6 18 Appendix A Specifications This appendix summarizes the computer s technical specifications Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body R850 379 w x 252 d x 20 8 25 4 h millimeters with 6 cell battery R840 341 w x 239 d x 19 9 27 6 h millimeters with 6 cell battery R830 316 w x 227 d x 16 8 26 6 h millimeters with 6 cell battery Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 20 to 80 95 F noncondensing Non operating 20 C 4 F to 60 C 10 to 90 140 F noncondensing Wet bulb temperature 26 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximum Power Requirements AC adaptor 100 240 volts AC 50 or 60 hertz cycles per second Computer 19V DC User s Manual A 1 External RGB monitor port pin
33. correctly loaded Always try to make detailed notes of your observations and keep them ina permanent error log this will help you to describe your problems to TOSHIBA Support In addition if a problem recurs the log you have made will help to identify the problem faster Analyzing the problem Sometimes the computer will give you clues that can help you identify why it is malfunctioning In view of this you should keep the following questions in mind Which part of the computer is not operating properly keyboard hard disk drive display panel touch pad touch pad control buttons as each device will produce different symptoms Check the options within the operating system to ensure that its configuration is set properly What appears on the display Does it display any messages or random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what you see Do you hear any beeps if so how many are they long or short and are they high pitched or low pitched In addition is the computer making any unusual noises Write down what you hear Record your observations so you can describe t
34. do not work properly To insert an ExpressCard follow the steps as detailed below 1 Press the Dummy card in order to eject the Dummy card partially out of the computer 2 Grasp the Dummy card and draw it 3 Insert the ExpressCard into the ExpressCard slot on the hand side of the computer 4 Press the ExpressCard gently to ensure a firm connection is made Figure 3 9 Inserting the ExpressCard R830 1 ExpressCard slot 2 ExpressCard 5 After inserting the ExpressCard you should refer to its documentation and also check the configuration in Windows in order to ensure that it is correct User s Manual 3 32 Removing an ExpressCard To remove an ExpressCard follow the steps as detailed below 1 Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Point to ExpressCard and click the left Touch Pad control button 3 Press the ExpressCard in order to eject the ExpressCard partially out of the computer 4 Grasp the ExpressCard and remove it 5 Insert the Dummy card into the ExpressCard slot When you do not use an ExpressCard please be sure to insert a Dummy card Smart Card J A Smart Card is a credit card sized plastic card An extremely thin integrated circuit IC chip is embedded into the card on which information can be recorded These cards can be used for a wide variety of applications including telephone related and electronic monetary payments This section
35. follow all of the setup and operating instructions in this section If you fail to do so you may find that the Optical Disc Drive may not function properly and you may fail to write or rewrite information successfully this may cause you to either lose data or incur other damage to the drive or media Disclaimer TOSHIBA does not bear responsibility for the following E Damage to any disc that may be caused by writing or rewriting with this product E Any change or loss of the recorded contents of media that may be caused by writing or rewriting with this product or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents E Damage that may be caused by using third party equipment or software Given the technological limitations of current optical disc writing drives you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices In view of this it is good practice to make two or more copies of important data in case of any undesired change or loss of the recorded contents Before writing or rewriting E Based on TOSHIBA s limited compatibility testing we suggest the following manufacturers of disc media however it must be noted that disc quality can affect write or rewrite success rates Please also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc User s Manua
36. improve recognition performance User s Manual 4 10 E TOSHIBA Face Recognition records face data in a log when face recognition fails When transferring ownership or disposing of your computer please uninstall the application or delete all the logs created by the application For details on how to do this see help file E TOSHIBA Face Recognition can be used only in Windows Vista and Windows 7 Disclaimer TOSHIBA does not guarantee that the face recognition utility technology will be completely secure or error free TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF How to register the Face Recognition Data Take a picture for facial verification purposes and register the data needed when you log in To register the data needed when you log in follow the User s Manual 4 11 steps as described below 1 9 10 To launch this utility click Start gt All Programs gt TOSHIBA gt Utilities gt Face Recognition The Registratio
37. is not connected For more detailed information on the use and operation of the battery pack please refer to Chapter 5 Power and Power Up Modes Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section in Appendix C Underside R830 The following figure shows the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage User s Manual 2 31 Figure 2 17 The underside of the computer R830 Vv Ma o vunn O Wann 1 Battery lock 4 Battery release latch 2 Docking port 5 Memory module slot 3 Battery Pack 6 Cooling vents Provided with some models Product appearance depends on the model you purchased gS N Battery lock Slide the battery lock to release the battery pack ready for removal Docking port This port enables connection of an optional TOSHIBA Hi Speed Port Replicator II described in chapter 3 Operating Basics Some models are equipped with a Docking port 7 E Only the TOSHIBA Hi Speed Port Replicator II can be used with this J computer Do not attempt to use any other Port Replicator E Keep foreign objects out of the docking port A pin or similar object can damage the computer s circuitry User s Manual 2 32 Na lt Battery release latch Slide and hold this latch into its Unlock position in E Memory
38. microphone volume level is inadequate move the Microphone Boost slider to a higher level User s Manual 3 50 Audio Enhancements In order to apply the sound effects for your current speaker follow the steps below 1 Right click on the speaker icon on the Taskbar and select Playback Devices from the sub menu 2 Select Speakers and click Properties 3 On the Enhancements tab select the sound effects you would like and click Apply Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek Audio Manager To launch the Realtek Audio Manager click Start gt Control Panel select Large icons from View by then click Realtek HD Audio Manager When you first launch the Realtek Audio Manager you will see two device tabs Speakers is the default output device Microphone is the default input device To change the default device click the Set Default Device button under the chosen device tab Information Click the information button to view hardware information software information and language setting Power Management The audio controller in your computer can be turned off when the audio function is not used To adjust the configuration of audio power management click the Power Management button E When audio power management is enabled the circle button at the upper left of the Power Management is blue and convex mM When audio power management is disabled
39. model you purchased Display screen 39 6cm 15 6 LCD screen 16 million colors configured with the following resolution mM HD 1600 horizontal x 900 vertical pixels E HD 1366 horizontal x 768 vertical pixels Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries Legal Footnote LCD For more information regarding LCD please refer to the Legal Footnotes section in Appendix C Web Camera LED Web Camera Microphone The Web Camera LED glows when the Web Camera is operating Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph Enables the transmission of video and use of video chat via the internet using specialized applications Please refer to the Web Camera Application Online Help for details A built in microphone allows you to import and record sounds for your application please refer to the Sound System section in Chapter 3 Operating Basics for more information E Do not point the web camera directly at the sun E Do not touch
40. of some utilities This section describes the pre installed utilities that come with the computer and details how to start them For further information on their operation you may refer to each utility s online manual help files or README TXT file if applicable TOSHIBA Power Saver TOSHIBA Buiton Support TOSHIBA PC Diagnostic Tool TOSHIBA Password Utility TOSHIBA Flash Cards HW Setup TOSHIBA Power Saver provides you with the features of more various power supply managements This utility controls the following computer button functions E Eco button BH TOSHIBA Presentation button The starting application from the button can be changed The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer s built in hardware devices to be tested The TOSHIBA Password utility allows you to set a password in order to restrict access to the computer The TOSHIBA Flash Cards provide a quick way to modify selected system functions E Hot key function This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use User s Manual 4 1 TOSHIBA Accessibility Fingerprint Utility TOSHIBA Face Recognition TOSHIBA VIDEO PLAYER The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot key functio
41. of system functions such as power consumption battery health and the system cooling informing you of significant system conditions This application recognizes the system and individual component serial numbers and will track specific activities related to the computer and their usage The collected information includes device operation time and number of actuations or status changes i e number of power button and FN key combination uses AC adaptor battery LCD fan HDD sound volume wireless communication switch TOSHIBA Express Port Replicator and USB information date of initial system use and also computer and device usage i e power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices The stored data uses a very small portion of the total hard disk capacity approximately 10MB or less per year User s Manual 4 21 This information is used to identify and provide a notification of system conditions which may effect the performance of your TOSHIBA computer It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA may also use this information for quality assurance analysis Subject to the use restrictions above the HDD data logged may be transferred to entities located outside of your country or region of residence e g European Union Those
42. on the memory module or on the computer Debris on the connectors may cause memory access problems E The slot A is reserved for the first memory module Use the slot B for expanded memory If only one module is installed use the slot A E Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module into the connector firmly if you find it difficult to install the memory module gently prise the locking tabs outwards using the tip of your finger E Please also ensure that you hold the memory module along its left and right hand edges the edges with the grooves in 8 Seatthe memory module cover in place and secure it with the screw s User s Manual 3 40 Il Take care to ensure that the memory module cover is firmly closed Figure 3 14 Seating the memory module cover R830 wunnnd ARERI 1 Memory module cover 2 Screws 9 Install the battery pack refer to Replacing the battery pack section in Chapter 5 Power and Power Up Modes if required 10 Turn your computer over 11 Turn the computer on and make sure the added memory is recognized to confirmed it Start gt Control Panel gt System and Security gt System icon Removing a memory module To remove the memory module follow the steps as detailed below 1 Shut down the computer make sure the Power indicator is off refer to the Turning off the power section in Chapter 1 G
43. out of reach of infants and children It can cause injury E The lithium ion battery pack can explode if not replaced used handled or disposed of properly Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements E The computer s RTC battery is a Ni MH battery and should be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed Dispose of the battery as required by local ordinances or regulations User s Manual 5 4 i E Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deteriorate and the battery life might be shortened E Never install or remove the battery pack without first turning off the power and disconnecting the AC adaptor Never remove the battery pack while the computer is in Sleep Mode Data could be lost Never remove the battery pack while the Wake up on LAN function is enabled Data will be lost Before you remove a battery pack disable the Wake up on LAN function Charging the batteries When the power in the battery pack becomes low the Battery indicator will flash orange to indicate that only a few minutes of battery power remain If you continue to use the computer while the Battery indicator flashes the computer will enable
44. out port 2 5 2 16 2 28 Heat dispersal 3 53 4 7 Hibernation Mode 4 8 Hot keys 4 6 Brightness Down 3 6 Brightness Up 3 6 Hibernate 3 6 Lock 3 6 Mute 3 6 Output 3 6 Power Plan 3 6 Sleep 3 6 Touch Pad 3 6 Wireless 3 6 Zoom 3 6 HW Setup accessing 4 16 Boot 4 18 display 4 17 general 4 17 keyboard 4 19 LAN 4 20 SATA 4 21 USB 4 20 window 4 16 K Keyboard 3 3 FN Sticky key 3 7 Function keys F1 F12 3 4 Hot key functions 3 5 problems 6 7 Windows special keys 3 7 Keypad overlay 4 6 Arrow mode 3 7 Numeric mode 3 8 temporarily using normal key board overlay on 3 8 temporarily using overlay over lay off 3 8 turning on the overlays 3 7 L LAN 3 29 cable types 3 30 connecting 3 30 problems 6 17 Media care Card care 3 36 Memory card care 3 36 Memory additional 3 50 installing 3 39 problems 6 14 removing 3 41 memory media card inserting 3 37 removing 3 38 Memory media slot 3 34 Moving the computer 3 52 MultiMediaCard removing 3 38 O Optical disc drive using 3 15 writing 3 20 P Password power on 4 6 Starting the computer by 4 16 Supervisor 4 15 user 4 14 User s Manual Index 2 Pointing Device Touch Pad 2 12 2 25 2 37 Power conditions 5 1 Hibernation Mode 1 10 panel on off 4 7 5 10 Shut Down mode Boot Mode 1 8 Sleep Mode 1 8 System Auto Off 5 10 turning off 1 8 turning on
45. panel s hinges and cause damage Do not press or push on the display panel Do not lift the computer by the display panel Do not close the display panel with pens or any other objects left in between the display panel and the keyboard E When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turning on the power This section describes how to turn on the power the Power indicator will then indicate the status Please refer to the Monitoring of power condition section in Chapter 5 Power and Power Up Modes for more information T E After you turn on the power for the first time do not turn it off until you I have set up the operating system E Volume cannot be adjusted during Windows Setup 1 Open the display panel 2 Press and hold the computer s power button for two or three seconds User s Manual 1 6 Figure 1 5 Turning on the power R850 Figure 1 6 Turning on the power R840 1 Power button Product appearance depends on the model you purchased Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in User s Manual 137 i order to properly install the operating system When it
46. power button and When close the lid 5 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the hard disk drive During this time the Hard Disk Drive indicator will glow After you turn off the computer and the content of memory has been saved to the hard disk drive turn off the power to any peripheral devices Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge Restarting the computer Certain conditions require that you reset the computer for example if E You change certain computer settings E An error occurs and the computer does not respond to your keyboard commands If you need to restart the computer there are three ways this can be User s Manual achieved Click Start point to the arrow icon Shut down gt and then select Restart from the menu Press CTRL ALT and DEL simultaneously once to display the menu window then select Restart from the Shut down options Press the power button and hold it down for five seconds Once the computer has turned itself off wait between ten and fifteen seconds before turning the power on again by pressing the power button User s Manual Chapter 2 The Grand Tour This chapter identifies the various components of the computer it is recommended that you becom
47. screen with its available options below it 3 To cycle through the displayed options hold down FN and press the hot key repeatedly Release the FN key when the desired option is selected For more information please refer to the TOSHIBA Flash Cards Help file User s Manual 3 5 To access this help click Start gt All Programs gt TOSHIBA gt Utilities gt Flash Cards Help Hot keys This section describes the associated functions of the hot keys E Mute Pressing FN ESC turns the volume on and off E Lock Pressing FN F1 enters Lock computer mode To restore your desktop you need to log on again E Power Plan Pressing FN F2 changes the power settings E Sleep Pressing FN F3 switches the system to Sleep Mode E Hibernate Pressing FN F4 switches the system to Hibernation Mode E Output Pressing FN F5 changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device Brightness Down Pressing FN F6 decreases the computer s display panel brightness in individual steps Brightness Up Pressing FN F7 increases the computer s display panel brightness in individual steps Wireless Pressing FN F8 switches the active wireless devices If no wireless communication device is installed no dialog box will appear Touch Pad Pressing FN F9 enables or disables the Touch Pad fun
48. time please read the manual of the monitor and set the display mode which is supporting at the monitor Then it will be displayed with suitable size with correct aspect ratio User s Manual 3 43 HDMI Some models are equipped with an HDMI out port An HDMI monitor can be connected to the HDMI out port on the computer To connect monitor follow the steps as detailed below o I As the port operation of all HDMI High Definition Multimedia Interface monitors have not been confirmed some HDMI monitors may not function properly Connecting the HDMI out port 1 Plug one end of the HDMI cable into the HDMI out port of the HDMI device 2 Plug the other end of the HDMI cable into the HDMI out port on your computer Figure 3 17 Connecting the HDMI out port R830 1 HDMI out port 2 HDMI cable J Please connect or disconnect an HDMI device to or from the computer under the following conditions E The computer is turned on E The computer is completely turned off Do not do so when the computer is in Sleep Mode or Hibernation Mode User s Manual 3 44 l When you connect a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and re plug it please wait at least 5 seconds before you re plug the HDMI cable again When you change the display output device by hot key like FN F5 the playback device may not switch automatically In this
49. to adjust the speed used during the swipe process Points to note about the Fingerprint Sensor Please be aware of the following considerations when using the fingerprint sensor A failure to follow these guidelines might result in damage to the sensor sensor failure fingerprint recognition problems or a lower fingerprint recognition success rate Do not scratch or poke the sensor with your nails or any hard or sharp objects Do not press the sensor strongly Do not touch the sensor with a wet finger or any wet objects keep the sensor surface dry and free from water vapor Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt may scratch it Do not paste stickers or write on the sensor Do not touch the sensor with a finger or any other object which may have a build up of static electricity on it Observe the following before you place your finger on the sensor whether for fingerprint enrollment registration or recognition Wash and dry your hands thoroughly Remove static electricity from your fingers by touching any metal surface Static electricity is a common cause of sensor failures especially when the weather is dry Clean the sensor with a lint free cloth do not use detergent or any other chemicals to clean the sensor Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint
50. your computer s hardware or attached peripherals Basic problems may occur in the following areas E Power E Fingerprint Sensor E Keyboard E USB device E Internal display panel E eSATA device E Hard disk drive E Additional memory module E Optical Disc Drive E Sound system E ExpressCard E External monitor E Smart Card E LAN E Memory Media Card E Wireless LAN E Dual Pointing Device E Bluetooth Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer also has a number of other power resources including an intelligent power supply and a Real Time Clock RTC battery all of which are interrelated with any one having the ability to produce apparent power problems Overheating power down If the processor s temperature reaches an unacceptably high level with either setting the computer will automatically shuts down to prevent any damage in this instance all unsaved data in memory will be lost User s Manual 6 4 Problem Procedure Computer shuts Leave the computer off until the DC IN indicator down and DC IN stops blinking It is recommended to leave the indicator blinks computer off until the interior reaches room orange temperature even though the DC IN indicator stops blinking If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact TOSHIBA Support Computer shuts This indi
51. your computer with any cards installed this may cause damage to either the computer and or the card resulting in product failure E Always use a Suitable carry case when transporting the computer E When carrying your computer be sure to hold it securely so that it does not fall or hit anything E Do not carry your computer by holding any of its protruding elements Heat dispersal J To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled through the Power Options When the processor s temperature falls within normal range the fan will be turned off and the processor operation returned to its standard speed If the processor s temperature reaches an unacceptably high level with either setting the computer automatically shuts down to prevent any damage In this instance all unsaved data in memory will be lost User s Manual 3 53 Chapter 4 Utilities amp Advanced Usage Utilities and Applications This chapter describes the utilities and special features of this computer and the advanced usage
52. 2 7 2 19 2 31 additional 5 1 replacing 5 8 Bluetooth 3 28 Bluetooth Stack for Windows by Toshiba 4 3 problems 6 17 Boot Priority 4 18 C Cleaning the computer 3 52 Cooling vents 2 4 2 9 2 16 2 21 2 28 2 33 D DC IN indicator 2 2 2 14 2 26 DC IN indicator 5 3 Display automatic power off 4 6 brightness down 3 6 brightness up 3 6 hinges 2 13 2 24 2 36 opening 1 5 Index screen 2 11 2 23 2 35 Display controller 2 39 Documentation list 1 1 Dual Pointing Device AccuPoint 3 2 Touch Pad 3 1 6 10 Touch Pad control buttons 3 1 E Equipment checklist 1 1 eSATA device problems 6 14 ExpressCard 3 32 inserting 3 32 removing 3 33 External monitor 2 5 problems 6 16 External RGB monitor 2 16 2 28 F Fingerprint Sensor problems 6 12 using 3 8 FN 1 reduce 3 6 FN 2 enlarge 3 7 FN 3 Volume down 3 7 FN 4 Volume up 3 7 FN Enter 3 5 FN ESC Mute 3 6 FN F1 Lock 3 6 FN F10 Arrow mode 3 5 FN F11 Numeric mode 3 5 FN F12 ScrLock 3 5 FN F2 Power Plan 3 6 FN F3 Sleep 3 6 FN F4 Hibernate 3 6 FN F5 Output 3 6 FN F6 Brightness Down 3 6 FN F7 Brightness Up 3 6 User s Manual Index 1 FN F8 Wireless 3 6 FN F9 Touch Pad 3 6 FN space Zoom 3 6 Function keys 3 4 G Graphics controller 2 39 H Hard disk drive 2 38 automatic power off 4 6 HDD Protection 4 22 HDMI
53. 7 is running When a DVD Video disc is set in the DVD drive for models with DVD drive if the application selection screen appears select Play DVD movie using TOSHIBA VIDEO PLAYER to launch the TOSHIBA VIDEO PLAYER Select Start gt All Programs gt TOSHIBA VIDEO PLAYER gt TOSHIBA VIDEO PLAYER to start TOSHIBA VIDEO PLAYER User s Manual 3 25 Operating TOSHIBA VIDEO PLAYER Notes on Using TOSHIBA VIDEO PLAYER E Screen display and available features may vary amongst DVD Videos and scenes If the menu is opened in the Display Area using the Control window s Top Menu or Menu buttons touch pad and mouse menu operations may not be able to be used Open TOSHIBA VIDEO PLAYER HELP TOSHIBA VIDEO PLAYER features and instructions are also explained in detail in TOSHIBA VIDEO PLAYER HELP Use the following procedure to open TOSHIBA VIDEO PLAYER HELP Click the Help button Bd in the Display Area Wireless communications AN The computer s wireless communication function supports some wireless communication devices Only some models are equipped with both Wireless LAN and Bluetooth functions E Do not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation E Turn all wireless functionalities off when near a person who
54. AN cable to the LAN jack It could cause damage or malfunction E Do not connect the LAN cable to a power supply It could cause damage or malfunction Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer Please note that it is not possible to confirm the operation of all functions of all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot ExpressCard slot eSATA USB combo port and USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Back R850 The following figure shows the computer s back Figure 2 4 The back of the computer R850 XG Battery pack The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to Chapter 5 Power and Power Up Modes 1 Battery pack User s Manual 27 Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section in Appendix C Underside R850 The following figure shows the underside of the computer You should
55. Alert TOSHIBA Service This application allows your computer to Station automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs When enabled this application periodically transmits to our servers a limited amount of system information which will be treated in strict accordance with the rules and regulations as well as applicable data protection law To access this utility click Start gt All Programs gt TOSHIBA gt Utilities gt Service Station TOSHIBA Sleep This utility is able to either enable or disable the Utility Sleep and Charge function Shows the positions of USB ports that support the USB Sleep and Charge function and displays the battery s remaining capacity To access this utility click Start gt All Programs gt TOSHIBA gt Utilities gt Sleep Utility TOSHIBA Bulletin Bulletin Board is a convenient place to pin things Board to visually organize in a fun and creative way Simply drag and drop your favorite pictures files or notes to pin them on the Board You can use it to create thumbnail shortcuts reminders to do list and so on according to your personal style To access this utility click Start gt All Programs gt TOSHIBA gt TOSHIBA Bulletin Board TOSHIBA ReelTime This application is a graphical history indexing tool that enables you to view recently accessed files in a fun and easy to use forma
56. Disabled Disables Wake up on LAN from shutdown Default Built in LAN This feature enables or disables the Built in LAN Enabled Enables Built in LAN functions Default Disabled Disables Built in LAN functions USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation If your operating system does not support USB you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled User s Manual 4 20 i Enabled Enables the USB Legacy Emulation Default Disabled Disabled Disables the USB Legacy Emulation SATA This feature allows you to set conditions for SATA eSATA This feature allows you to enable disable the eSATA port Enabled Enables the eSATA port Default Disabled Disables the eSATA port in order to save power SATA Interface setting This feature allows you to set SATA interface setting Performance Let HDD work with maximum performance Default Battery life Let HDD work with battery life mode If this setting is selected this caused performance down Advanced This tab allows you to set the conditions for each device or function You can enable or disable the device or function you selected for power management Disabled mode consumes less power If you disable a device or function you must re enable it before you can use it again TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number
57. ENTLY INOPERABLE TOSHIBA will NOT be held responsible for any loss of any data any loss of use or access to your HDD or for any other losses to you or any other person or organization that result from the loss of access to your HDD If you can t accept this risk don t register the HDD User Password When saving the HDD User Password shut down or restart the computer If the computer is not shut down or restarted the saved data may not be correctly reflected For more information on shutting down or restarting the computer refer to Turning on the power in Chapter 1 Supervisor Password If you set a Supervisor Password some functions might be restricted when a user logs on with the User Password To set a Supervisor Password execute the file TOSPU EXE The file is located at C Program Files Toshiba PasswordUtility TOSPU exe This utility lets you do the following E Set delete or change the Supervisor Password E Specify restrictions for general users User s Manual 4 15 Starting the computer by password pde A If you have already registered a password there are several ways to start the computer E Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint System Boot Authentication If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons push the BACK SPACE key to skip the fingerpri
58. HIBA Face Recognition section This software is provided for playback of Video It has an on screen interface and functions Click Start gt All Programs gt TOSHIBA VIDEO PLAYER gt TOSHIBA VIDEO PLAYER For details on how to use TOSHIBA VIDEO PLAYER see the help file User s Manual 4 2 Bluetooth Stack for Windows by Toshiba TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA eco Utility TOSHIBA Disc Creator This software enables communication between the computer and external Bluetooth devices such as printers and mobile phones Bluetooth functions cannot be used in models that do not have a Bluetooth module installed TOSHIBA Assist is a graphical user interface that provides access to specific tools utilities and applications that make the use and configuration of the computer easier To access this utility click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Assist TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks To access this utility click Start gt All Programs gt TOSHIBA gt ConfigFree This computer is equipped with eco mode This mode slightly lowers performance of some devices to reduce electric power consumption
59. Hibernation Mode so that you do not lose any data and automatically turn itself off You must recharge a battery pack when it becomes discharged Procedures To recharge a battery pack while it is installed in the computer connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet the Battery indicator will glow orange while the battery is being charged Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack Never attempt to charge the battery pack with any other charger Time Refer to User Information Guide about Charging time Battery charging notice The battery may not begin charging immediately under the following conditions E The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 C to 35 C 41 F to 95 F E The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions User s Manual 5 5 E The battery has not been used for a long time E The battery has completely discharged and been left in the computer for a long time E Ac
60. However TOSHIBA cannot confirm the compatibility between any computing products and or other electronic devices that use Bluetooth other than TOSHIBA notebook computers Release Notes related to the Bluetooth Stack for Windows by TOSHIBA 1 Fax application software Please be aware that there is some fax application software that you cannot use on this Bluetooth Stack 2 Multi user considerations The use of Bluetooth is not supported in a multi user environment This means that when you use Bluetooth other users that are logged into the same computer will not be able to use this type of functionality Product Support The latest information regarding operating system support language support or available upgrades can be found on our web site http Awww toshiba europe com computers tnt bluetooth htm in Europe or www pcsupport toshiba com in the United States The computer has built in support for Ethernet LAN 10 megabits per User s Manual 3 29 pmi o second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T This section describes how to connect disconnect to a LAN Do not install or remove a memory module while Wake up on LAN is enabled E The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature E The Link speed 10 100 1000 megabits per second changes auto
61. IBA Flash Cards TOSHIBA Disc Creator User s Manual 1 TOSHIBA VIDEO PLAYER TOSHIBA Resolution Plug in For Windows Media Player TOSHIBA eco Utility TOSHIBA Bulletin Board TOSHIBA ReelTime TOSHIBA HW Setup Utility TOSHIBA Value Added Package TOSHIBA Intelligent Display Management TOSHIBA Web Camera Application TOSHIBA Face Recognition TOSHIBA HDD Protection TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility TOSHIBA Fingerprint Utility User s Manual this manual You may not have all the softwares listed above depending on the model you purchased Getting Started J All users should be sure to read the section Starting up for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your computer It covers the following topics Connecting the AC adaptor Opening the display Turning on the power Starting up for the first time Turning off the power Restarting the computer Use a virus check program and make sure it is updated regularly Never format storage media without checking its content f
62. If the face authentication tile is selected by default you can log in without using the keyboard or mouse E 1 1 Mode Login screen This mode is essentially the same as AUTO mode but the Select Account screen will appear before the Display Captured Image screen and you will need to select the user account to be authenticated in order to start the authentication process 1 N Mode Login screen Turn on the computer The Select Tiles screen will be displayed Select Start face recognition E3 Please face the camera will be displayed Verification will be performed If the authentication is successful the image data taken in step 4 will be faded in and placed over one another If an error occurs during authentication you will be returned to the Select Tiles screen 6 The Windows Welcome screen will be displayed and will be logged in automatically to Windows aro D 1 1 Mode Login screen 1 Turn on the computer The Select Tiles screen will be displayed 2 3 Select Start face recognition E3 4 The Select Account screen will be displayed User s Manual 4 13 5 Select the account and click the arrow button Please face the camera will be displayed 7 Verification will be performed If the authentication is successful the image data taken in step 6 will be faded in and placed over one another If an error occurs during authentication you will be returned to the Select Tiles screen 8 The Windows
63. M Corporation ExpressCard is a trademark of PCMCIA MultiMediaCard and MMC are trademarks of MultiMediaCard Association Atheros is a registered trademark of Atheros Communication Inc Realtek is a registered trademark of Realtek Semiconductor Corporation Other trademarks and registered trademarks not listed above may be used in this manual FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures E Reorient or relocate the receiving antenna E Increase the separation between the equipment and receiver E Connect the equipment into an outlet on a circuit different from that to which the receiver is connected E Consult the dealer or an exp
64. P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part Il User s Manual B 1 The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia Europe and China USA UL approved Australia AS approved Canada CSA approved United Kingdom reat T La ob BS approved Europe Approved by the appropriate agency China CCC approved User s Manual B 2 Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers Non applicable Icons CPU Certain computer chassis are designed to accommodate all possible configurations for an entire product series Therefore please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis Central Processing Unit CPU Performance Legal Footnotes CPU performance in your computer product may vary from specifications under the following conditions E use of certain external peripheral products E use of battery power instead of AC power E use of certain multimedia computer generated graphics or video applications E use of standard telephone lines or low speed network connections E use of
65. Pad located in the palm rest is used to control the movement of the on screen pointer For more information please refer to the Using the Touch Pad in Chapter 3 Operating Basics A pointer control device located in the center of the keyboard is used to control the on screen pointer Refer to the Using the AccuPoint section in Chapter 3 Operating Basics Some models are equipped with a AccuPoint Pressing the Touch Pad ON OFF button enables or disables the Touch Pad function The control buttons located below the Touch Pad allow you to select menu items or manipulate text and graphics as designated by the on screen pointer This sensor enables you to enroll and recognize a fingerprint For detailed information on Fingerprint Sensor refer to chapter 3 Using the Fingerprint Sensor Some models are equipped with a Fingerprint Sensor Control buttons below the keyboard let you select menu items or manipulate text and graphics designated by the on screen pointer Refer to the Using the AccuPoint section in Chapter 3 Operating Basics Some models are equipped with the AccuPoint control buttons Front with the display closed R830 The following figure shows the computer s front with its display panel in the closed position User s Manual 2225 Figure 2 13 Front of the computer with display panel closed R830 1 DC IN indicator 5 Memory media slot indicator 2 Power indicator 6 Wireless communicat
66. Protection the computer to detect vibration and shocks and automatically moves the hard disk drive s read write head to a safe position in order to reduce the risk of damage that could be caused by head to disk contact Refer to the Using the Hard Disk Drive HDD Protection section for more details User s Manual 4 7 Hibernation Mode Sleep Mode USB Wakeup function Sleep and Charge function TOSHIBA PC Health Monitor This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are automatically saved to the hard disk drive so that when you next turn the power on again you can continue working right where you left off Refer to the Turning off the power section in Chapter 1 Getting Started for more details If you have to interrupt your work you can use this feature to allow you to turn off power to the computer without exiting from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard is connected to a USB port clicking the mouse button or pressing the keyboard will wakeup the computer This feature allows you to charge USB compatible external devices such as mobile phones or portable digital
67. SATA device to go out to make sure all activity has stopped 2 Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 3 Click an eSATA device that you want to remove 4 Carefully pull an eSATA device s eSATA USB combo connector out from within the computer s eSATA USB combo port If you disconnect an eSATA device or turn off the power while the computer is accessing the drive you may lose data or damage an eSATA device or the drive TOSHIBA Hi Speed Port Replicator Il j o In addition to the ports available on the computer the TOSHIBA Hi Speed Port Replicator Il also provides several kinds of ports The TOSHIBA Hi Speed Port Replicator Il connects directly to the docking interface on the underside of the computer The AC adaptor connects the TOSHIBA Hi Speed Port Replicator II to a power source E You must connect the AC adaptor before you connect to a TOSHIBA Hi Speed Port Replicator ll E When a TOSHIBA Hi Speed Port Replicator II is connected to the computer you can not use the following computer s ports LAN jack DC IN 19V jack and External RGB monitor port E When connecting an AC Adaptor to the TOSHIBA Hi Speed Port Replicator II use only the AC Adaptor included with TOSHIBA Hi Speed Port Replicator II Do not use the computer s AC Adaptor E When the replicator is docked booting from USB 3 0 ports may be not available To check whether your computer supports booting from USB 3 0 please c
68. Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Taiwan Tanzania Thailand Tunisia UAE UK Ukraine Uruguay USA Venezuela Vietnam Zimbabwe Approved Countries Regions for the Atheros AR938x Wireless Network Adapter a b g n a b g Wireless LAN This equipment is approved to the radio standard by the countries regions in the following table A Do not use this equipment in the countries regions which are not listed in the table below 7 E An ad hoc mode is not available in 802 11a and 802 11n mode I E Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 User s Manual E Available channel at connection with an access point by the Infrastructure mode is Ch1 Ch13 Ch36 Ch40 Ch44 Ch48 Ch52 Ch56 Ch60 Ch64 Ch100 Ch104 Ch108 Ch112 Ch116 Ch120 Ch124 Ch128 Ch132 Ch136 Ch140 Ch149 Ch153 Ch157 Ch161 Ch165 As of Feb 2011 Argentina Australia Austria Azerbaijan Bahrain Belgium Bolivia Bosnia and Herzegovina Brazil Bulgaria Cambodia Canada Chile China Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Estonia Finland France Germany Ghana Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Jordan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Montenegro Netherlands New Zealand Nicaragua Norway Papua New Guinea Peru Philippines Poland Portu
69. TOSHIBA Leading Innovation gt gt gt User s Manual TECRA R850 R840 R800 PORTEGE R830 Satellite Pro R850 R840 Satellite R850 R840 R830 R800 Series Chapter 1 Chapter 2 Chapter 3 Table of Contents COP YN Nt ecessscececceses ced cccneneearveteeved seven scar esues tievece tiene veevneaeeceerieteeeiens v Disclaimer sssssnsssunnsnnnnonnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnannnnannnnnnnnnnnnnnnnnnnnnnnnnnannn nn v Trademarks assnsseusenuunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnenann ennnen v FOG Intonation E E E Suctvce cx ened vaeeciicks vi EU Declaration of Conformity c cccsesseeeseeeeeeeeeenseesseeeneeesseeeseeeee vii VCCI Class B Information cccesccsseeeseeeeseeeseeeeeeeaseeeseesseeaseenenseneeeens viii Video Standard Notice cccsscsssesseesseesseeesseeeseeessnesseenseesseseseeeseeeas viii Canadian regulatory information Canada only csscsseeseeeeeeeees ix Following information is only valid for EU member States ix Disposing of the computer and the computer s batteries 008 xX REACH Compliance Statement csccsecsseeseeeeeseeeseeeseeeeseeenseneeeenas x Following information is only for Turkey cccssseessseeensseeeesseeeneneees xi Optical disc drive safety iNStrUCtiOnS ccsccsecseeseeeeeeeeetenseneeeeeeee xi Precautions ccseeesseneeseeeeessneeeeseneeeseeeeenseeeesseeesaseeeeeseeesenseeeenee
70. UTION about Wireless Devices sscceseessesseeeseeeseeenseneneeeenenes D 1 Wireless Devices and your health ccsssseessseeessseeeesseeeesseennseeees D 2 Radio Regulatory Information cccssessssesseeesseeeesseeeeseeeeenseeneneees D 2 Device Authorization ssusseuuusenusennnnnnnnnnunnenunnnnunnnnnnnnunnnnnnnnnnnnnnnn nanana D 7 Radio approvals for wireless devices ss sssssssennssnnnennnnenunnnnnnnnnnnnnnnnn D 9 Glossary Index User s Manual Copyright 2011 by TOSHIBA Corporation All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of TOSHIBA No patent liability is assumed with respect to the use of the information contained herein First edition Feb 2011 Copyright authority for music movies computer programs databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner Copyrighted material can be reproduced only for personal use or use within the home Any other use beyond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has be
71. Wake up on Keyboard option is enabled within the HW Setup utility E fthe computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode E Jo prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options to access it Start gt Control Panel gt System and Security gt Power Options E 7o use the Hybrid Sleep function configure it in the Power Options Benefits of Sleep Mode The Sleep Mode feature provides the following benefits E Restores the previous working environment more rapidly than does the Hibernation Mode feature E Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature H Allows the use of the panel power off feature Executing Sleep Mode You can also enable Sleep Mode by pressing FN F3 please refer to the Hot key functions section in Chapter 3 Operating Basics for further details User s Manual 1 9 Il You can enter Sleep Mode in one of three ways E Click Start point to the arrow icon and then select Sleep from the menu E Close the display panel Please note that this feature must be enabled within the Power Options to access it click Start gt Control Panel gt System and Security gt Power Options E Press the
72. Welcome screen will be displayed and will be logged in automatically to Windows If authentication was successful but an authentication error subsequently occurred during the login to Windows you will be asked to provide your account information D TOSHIBA Password Utility J The TOSHIBA Password Utility provides two levels of password security User and Supervisor Passwords set by the TOSHIBA Password Utility function are different from the Windows password User Password pmi o To start the utility point to or click the following items Start gt All Programs gt TOSHIBA gt Utilities gt Password Utility User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords etc User Password field E Set button Click this button to register a password of up to 50 characters After a password is set you will be prompted to enter it when you start the computer Check Set the same string simultaneously as the HDD User Password when setting the HDD User Password E After you set the password a dialog box will be displayed asking whether you want to save it to a floppy diskette or other media If you forget the password you can open the password file on another computer Be sure to keep the media in a safe place E When entering the character string to register the password enter from the keyboard character by character and do not enter as ASCII co
73. When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2 4GHz band User s Manual 3 28 J LAN which is license free and compatible with radio systems in most countries in the world Radio links You can easily establish links between two or more devices with these links being maintained even if the devices are not within a line of sight of each other Security Two advanced security mechanisms ensure a high level of security E Authentication prevents access to critical data and makes it impossible to falsify the origin of a message E Encryption prevents eavesdropping and maintains link privacy Bluetooth Stack for Windows by TOSHIBA Please note that this software is specifically designed for the following operating systems E Windows 7 Information regarding the use of this software with these operating systems is listed below with further details being contained with the electronic help files supplied with the software This Bluetooth Stack is based on the Bluetooth Version 1 1 1 2 2 0 EDR 2 1 EDR 3 0 3 0 HS specification depending on the model you purchased
74. Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Network Operating Microsoft Windows Networking System Media Access BH CSMA CA Collision Avoidance with Protocol Acknowledgment ACK Radio Characteristics Radio Characteristics of Wireless LAN module may vary according to H Country region where the product was purchased E Type of product Wireless communication is often subject to local radio regulations Although Wireless LAN wireless networking products have been designed for operation in the license free 2 4GHz and 5GHz band local radio regulations may impose a number of limitations to the use of wireless communication equipment Radio Frequency E Band 5GHz 5150 5850 MHz Revision a and n E Band 2 4GHz 2400 2483 5 MHz Revision b g and n The range of the wireless signal is related to the transmit rate of the wireless communication Communications at lower transmit range may travel larger distances E The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high density materials E Range is also impacted due to obstacles in the signal path of the radio that may either absorb or reflect the radio signal Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones
75. a content Actual formatted capacity may vary Over a period of time and depending on the usage of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Graphics Processing Unit GPU Graphics Processing Unit GPU performance may vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory will vary depending on system memory size and other factors User s Manual C 3 Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The actual transmission speed will be lower than the theoretical maximum speed Copy Protection Applicable copy protection standards included in certain media may prevent or li
76. able to read the added data under some circumstances For example it cannot be read under 16 bit operating systems such as Windows 98SE and Windows Me while in Windows NT4 you will need Service Pack 6 or later and in Windows 2000 you will need Service Pack 2 In addition to this some DVD ROM and DVD ROM CD R RW drives cannot read this added data regardless of the operating system TOSHIBA Disc Creator does not support recording to DVD RAM discs to achieve this you should use Windows Explorer or another similar utility When you back up a DVD disc be sure that the source drive supports recording to DVD R DVD R DL DVD RW DVD R DVD R DL or DVD RW media if this is not the case then the source disc might not be backed up correctly When you back up a DVD R DVD R DL DVD RW DVD R DVD R DL or DVD RW disc be sure to use the same type of disc You cannot partially delete any data written to a CD RW DVD RW or DVD RW disc Data Verification To verify that data has been written or rewritten correctly to a data disc you should follow the steps below before you begin the write rewrite process 1 3 4 5 Click Start gt All Programs gt TOSHIBA gt CD amp DVD Applications gt Disc Creator to access the TOSHIBA Disc Creator Display the setting dialog box by one of the following two steps Click the Recording settings button for writing on the main toolbar in the Data CD DVD mode Select Settings for Each M
77. al Puerto Rico Qatar Romania Russia Saudi Arabia Senegal Serbia Singapore Slovak Republic Slovenia South Africa User s Manual D 17 South Korea Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey UAE UK Ukraine USA Uruguay Venezuela Vietnam Zimbabwe User s Manual D 18 Glossary The terms in this glossary cover topics related to this manual Alternate naming is included for reference Abbreviations AC Alternating current ANSI American National Standards Institute AMT Intel Active Management Technology ASCII American Standard Code for Information Interchange BIOS basic input output system bps bits per second CD compact disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc ReWritable CMOS complementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDR double data rate DIMM dual inline memory module DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R DL Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc Read Only Memory DVD RW Digital Versatile Disc ReWritable DVD R DL Digital Versatile Disc Recordable Double Layer eSATA external Serial ATA FDD floppy diskette drive FIR fast infrared GB gigabyte HDD hard disk drive HDMI High Definition Multimedia Interface IDE integrated drive
78. ams gt TOSHIBA gt Utilities gt PC Diagnostic Tool Please note that part of the hard disk s overall capacity is reserved as administration space SSD unless otherwise stated E SSD is a large capacity storage media which uses Solid State Memory in place of a magnetic disk of the hard disk 1 E n this manual the word HDD or Hard disk drive also refers to the N Under certain unusual conditions of prolonged non use and or exposure to high temperatures the SSD may be vulnerable to data retention errors Legal Footnote Hard Disk Drive HDD Capacity For more information regarding Hard Disk Drive HDD Capacity please refer to the Legal Footnotes section in Appendix C RTC battery The internal RTC battery backs up the Real Time Clock RTC and calendar Video RAM The memory in a computer s graphics adaptor used to store the image displayed on a bitmap display The amount of Video RAM available is dependent on the computer s system memory Start gt Control Panel gt Appearance and Personalization gt Display gt Adjust resolution The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window Legal Footnote Memory Main System For more information regarding Memory Main System please refer to the Legal Footnotes section in Appendix C User s Manual 2 38 Display controller The display controller interprets software commands into hardwar
79. ance over which the wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration client design and software hardware configurations The transmission rate described is the theoretical maximum speed as specified under the appropriate standard the actual transmission speed will be lower than the theoretical maximum speed Setting 1 2 Please make sure that the Wireless Communication function is on Click Start gt Control Panel gt Network and Internet gt Network and Sharing Center Click Set up a new connection or network Follow the wizard You will need the name of the wireless network together with security settings Consult the documentation accompanied with your router or ask your wireless network administrator for the settings Security TOSHIBA strongly recommend that you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause the loss or destruction of stored data TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications User s Manual 3 27 Form Factor PCI Express Mini Card Compatibility E IEEE 802 11 Standard for Wireless LANs E Wi Fi Wireless Fidelity certified by the
80. and turn on the computer s power if it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged however if the Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN indicator should glow green and the Battery indicator should glow orange to indicate that the battery pack is being charged however in the event that DC IN indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor and the power cord 5 Charge the battery pack until the Battery indicator glows green If you have extra battery packs rotate their use If you will not be using the system for an extended period for example for more than one month remove the battery pack from the computer E Store spare battery packs in a cool dry place out of direct sunlight User s Manual 57 Replacing the battery pack Please be aware that the battery pack is classified as a consumable item The operating life of the battery pack will gradually reduce through repeated charging and discharging and will need to be replaced when it reaches the end of its operating life
81. arge icons or Small icons in View by and then click Intel R Graphics and Media HM Right click on the desktop and click Graphics Properties In this control panel 1 Click Power 2 Select On battery from the drop down menu in Power Source 3 Select the Display Power Saving Technology check box if the check box is not selected User s Manual 2 39 4 Set slider bar from Maximum Quality position to another position 5 Click OK If you want to disable this feature under the conditions mentioned above adjust the setting towards Maximum Quality Intel Display Power Saving Technology R830 Intel GPU model may include the Display Power Saving Technology feature that can save the computer s power consumption by optimizing picture contrast on the internal LCD This feature can be used if the computer is E running under battery mode E using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default If you want to disable this feature you can disable it The Display Power Saving Technology feature can be disabled in the Intel Graphics and Media Control Panel You can access this control panel in one of the following ways E Click Start gt Control Panel Select Large icons or Small icons in View by and then click Intel R Graphics and Media E Right click on the desktop and click Graphics Properties In this control panel 1 Click Power 2 Select On
82. ay interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection User s Manual D 1 If you should experience any such problem immediately turn off either one of your Bluetooth or Wireless LAN Please visit http vww pc support global toshiba com if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA In Europe visit http www toshiba europe com computers tnt bluetooth htm Your Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications Wireless Devices and your health Wireless products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless products is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless products may be restricted by the proprietor of the
83. battery from the drop down menu in Power Source 3 Clear the Display Power Saving Technology check box 4 Click OK If you want to enable this feature under the conditions mentioned above select the Display Power Saving Technology check box AMD Vari Bright AMD GPU model may include the AMD Vari Bright feature that can save the computer s power consumption by optimizing picture contrast on the internal LCD This feature can be used if the computer is E running under battery mode E using the internal LCD display only The Vari Bright feature is disabled at factory default If you want to expand computer s battery life time you can enable this feature The Vari Bright feature can be enabled in the Catalyst Control Center To access this center go to Start gt All Programs gt Catalyst Control Center gt CCC User s Manual 2 40 In this control center 1 Select Power and then select PowerPlay 2 Select the Enable Vari Bright check box 3 Click OK If you want to disable this feature under the conditions mentioned above clear the Enable Vari Bright check box User s Manual 2 41 Chapter 3 Operating Basics This chapter describes the basic operations of your computer highlights the precautions that should be taken when using it TOSHIBA Dual Pointing Device Some models are equipped with a dual point system a Touch Pad and an AccuPoint pointing stick Using th
84. board 11 TOSHIBA Presentation button 12 TOSHIBA eco button 13 Touch Pad 14 AccuPoint 15 Touch Pad ON OFF button 16 Touch Pad control buttons 17 Fingerprint Sensor 18 AccuPoint control buttons User s Manual 2 22 e Provided with some models Product appearance depends on the model you purchased Display screen 35 6cm 14 0 LCD screen 16 million colors configured with the following resolution mM HD 1600 horizontal x 900 vertical pixels E HD 1366 horizontal x 768 vertical pixels Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries Legal Footnote LCD For more information regarding LCD please refer to the Legal Footnotes section in Appendix C Microphone Web Camera LED Web Camera A built in microphone allows you to import and record sounds for your application please refer to the Sound System section in Chapter 3 Operating Basics for more information The Web Camera LED glows when the Web Camera is operating Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger TOSHIBA Web Camera Application wi
85. boot authentication and Single Sign on feature mule Overview about Fingerprint boot authentication The fingerprint authentication system can be used to replace the keyboard based User Password authentication system when booting up If you do not want to use the fingerprint authentication system for password authentication when booting up but prefer to use the keyboard based system instead click the user s tile when the Fingerprint System Authentication screen is displayed This will switch the password input screen across to the keyboard based one E You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint boot authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on E When swiping your finger please ensure that you do it slowly and at a constant speed If you find that this does not improve the authentication rate you should try to adjust the speed at which the finger is swiped E f there are any changes in the environment or settings related to authorization you will be required to provide authorization information such as a User Password and if applicable the HDD Hard Disk Drive password Overview about Fingerprint Single Sign on feature This is a feature that allows the user to complete the authentication for both the User BIOS Password and if applicable the HDD Hard Disk Drive Password and logg
86. building or responsible representatives of the organization These situations may for example include E Using the Wireless products equipment on board of airplanes or E In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless device prior to turning on the equipment Radio Regulatory Information The Wireless device is must be installed and used in strict accordance with the manufacturer s instructions as described in the user documentation that comes with the product This product complies with the following radio frequency and safety standards User s Manual D 2 Europe Restrictions for Use of 2400 0 2483 5MHz Frequencies in Europe France Outdoor use limited to 10 mW e i r p within the band 2454 2483 5MHz Military Radiolocation use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norwa
87. c drive refer also to the Writing discs section for precautions on writing to discs User s Manual 3 15 To load discs follow the steps as detailed below 1 When the computer s power is on press the eject button to open the disc tray slightly 2 Grasp the disc tray gently and pull until it is fully opened Figure 3 5 Pressing the eject button and pulling the disc tray open R830 1 Disc tray 2 Eject button 3 Lay the disc label side up in the disc tray User s Manual 3 16 Figure 3 6 Inserting a disc R830 1 Laser lens When the disc tray is fully opened the edge of the computer will slightly cover the disc tray Therefore you will need to turn the disc at an angle when you place it in the disc tray After seating the disc however make sure it lies flat E Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment E Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of the disc tray to make sure there are no such objects before closing the drive 4 Press gently at the center of the disc until you feel it click into place The disc should lie below the top of the spindle flush with the spindle base 5 Push the center of the disc tray to close it Press gently until it locks into place If the disc is not seated properly when the disc tray is closed the dis
88. c might be damaged Also the disc tray might not open fully when you press the eject button User s Manual 3 17 Removing discs To remove the disc follow the steps as detailed below Do not press the eject button while the computer is accessing the media drive Wait for the optical disc drive indicator to go out before you open the disc tray Also if the disc is spinning when you open the disc tray wait for it to stop before you remove it 1 To pop the disc tray partially open press the eject button Gently pull the disc tray out until it is fully opened When the disc tray pops open slightly wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open 2 The disc extends slightly over the sides of the disc tray so you can grasp it Gently lift out the disc 3 Push the center of the disc tray to close it Press gently until it locks into place How to remove disc when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off If the power is off you can open the disc tray by inserting a slender object about 15 mm such as a straightened paper clip into the eject hole near the eject button User s Manual 3 18 Figure 3 7 Manual release with the eject hole R830 Se SS SSS SASS lt lt ob g Z 1 Eject hole Turn off the power before you use the eject hole If the disc is spinning wh
89. can Select Boot authentication check box if you want to use the fingerprint boot authentication feature Select Boot authentication and Single sign on check boxes if you want to use the Single Sign on feature 8 Click Apply 9 Save succeeded is displayed Click OK 10 Click Close 11 Are you sure you want to quit is displayed Click OK It will be returned to the TOSHIBA Fingerprint Utility main menu D This modified configuration for fingerprint boot authentication and Single Sign on feature becomes effective the next time the system is booted up Optical disc drives The computer may be installed with an Optical Disc Drive When the computer is accessing an optical disc an indicator on the drive glows Some models are equipped with an optical disc drive Formats The drives support the following formats DVD Super Multi drive Double Layer The drive supports the following formats CD ROM DVD ROM DVD Video CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 DVD R DVD RW DVD R DVD RW DVD RAM DVD R DL Formati DVD R DL Using optical disc drives pmi o The full size drive provides high performance execution of CD DVD ROM based programs You can run either 12 cm 4 72 or 8 cm 3 15 discs without an adaptor Use the DVD playback application to view DVD Video discs If you have an Optical dis
90. case in order to set the playback device to the same device as the display output device please adjust the playback device manually by the following steps a Click Start gt Control Panel gt Hardware and Sound gt Sound b In the Playback tab select the playback device which you want to switch to c To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to the computer select a different playback device d Click the Set Default button e Click OK to close the Sound dialog Settings for display video on HDMI To view video on the HDMI device be sure to configure the following settings otherwise you may find that nothing is displayed i Be sure to use the FN F5 HotKey to select the display device before starting to play video Do not change the display device while playing video Do not change the display device under the following conditions While data is being read or written While communication is being carried out Select HD Format To select the display mode follow the steps as detailed below ANO OT Se ON Click Start and click Control Panel Click Appearance and Personalization Click Display Click Change display settings Click Advanced settings Click List All Modes Select the one of the below selection at List All Modes Display mode at List All Modes HD Format 1920 by 1080 True Color 32bit 60Hert
91. cates a problem with the heat dispersal down and its DC IN system you should contact TOSHIBA Support indicator is flashing green AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator Please refer to Chapter 5 Power and Power Up Modes for further information Problem Procedure AC adaptor doesn t Check the connections to make sure that the power power the computer cord adaptor is firmly connected to the computer DC IN indicator does and a working power outlet not glow green Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the battery you should check the status of the DC IN indicator as well as the Battery indicator Problem Procedure Battery doesn t The battery may be discharged connect the AC power the computer adaptor to recharge the battery User s Manual 6 5 Problem Procedure Battery doesn t If the battery is completely discharged it will not charge when the AC begin charging immediately in these instances you adaptor is attached should wait a few minutes before trying again If the Battery indicator battery still does not charge you should check that
92. cify whether to display a message when TOSHIBA HDD Protection is active This function does not work when the computer is booting in Sleep Mode in Hibernation Mode in transition to Hibernation Mode recovering from Hibernation Mode or powered off Do not subject the computer to vibration or impact while the function is disabled IO System Recovery There is a hidden partition allocated on the hard disk drive for the System Recovery Options in the event of a problem User s Manual 4 24 You can also create recovery media and restore the system The following items will be described in this section E System Recovery Options E Creating Recovery Media E Restoring the pre installed software from your created Recovery Media E Restoring the pre installed software from the Recovery hard disk drive The System Recovery Options feature will be unusable if this partition is deleted System Recovery Options I The System Recovery Options feature is installed on the hard disk when shipped from the factory The System Recovery Options menu includes tools to repair startup problems run diagnostics or restore the system See the Windows Help and Support content for more information about Startup Repair The System Recovery Options can also be run manually to repair problems The procedure is as follows Follow the instructions shown on the on screen menu 1 Turn off the computer 2 While holding the F8 key turn on t
93. ck OK and repeat Step 3 4 5 and 6 with another finger E tis strongly recommended that you register 2 or more fingerprints You cannot enroll the same fingerprint more than once evenona different user account Delete the Fingerprint Data Saved fingerprint data is stored in special non volatile memory inside the fingerprint sensor Therefore if you give the computer to someone else or dispose of it in any way the following process is recommended to delete your fingerprint information Delete the fingerprint data for the currently logged in user 1 Click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Fingerprint Utility or double click the utility icon in the Taskbar 2 Swipe your finger across the fingerprint sensor 3 The TOSHIBA Fingerprint Utility main menu is displayed Select Enroll in the main menu User s Manual 3 12 4 In the Enroll window it enables you to delete the fingerprint data for the currently logged in user Click an enrolled finger you want to delete Are you sure you want to delete this fingerprint template message box will appear on the screen and then click OK If you want to delete other fingerprints repeat this step If only one fingerprint is registered the message Sorry At least one fingerprint is required will appear after clicking OK You are not allowed to delete a unique fingerprint Click Close Are you sure you want to quit is displayed Click
94. complex modeling software such as high end computer aided design applications E use of several applications or functionalities simultaneously E use of computer in areas with low air pressure high altitude gt 1 000 meters or gt 3 280 feet above sea level E use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or gt 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model please refer to your computer documentation or visit the TOSHIBA website at www pcsupport toshiba com for details CPU performance may also vary from specifications due to design configuration Under some conditions your computer product may automatically shut down This is a normal protective feature designed to reduce the risk of lost User s Manual C 1 data or damage to the product when used outside recommended conditions To avoid risk of lost data always make back up copies of data by periodically storing it on an external storage medium For optimum performance use your computer product only under recommended conditions Read additional restrictions in your product documentation Contact TOSHIBA technical service and support refer to Troubleshooting section in Chapter 6 Troubleshooting for more information 64 Bit Computing 64 bit processors are designed to take advantage of 32 and 64 bit computing 64 bit computing requires that the foll
95. computer is in Sleep Mode you can turn on the system by pressing any key However please be aware that this option will only work with the internal keyboard and only when the computer is in Sleep Mode User s Manual 4 19 it Enabled Enables the Wake up on Keyboard function Disabled Disables the Wake up on Keyboard function Default LAN Wake up on LAN This feature lets the computer s power be turned on from shutdown when it receives a wake up packet Magic packet from the LAN Do not install or remove a memory module while Wake up on LAN is enabled E The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature E Regarding Wake up on LAN from sleep or hibernation you must check the Allow the device to wake the computer check box within the LAN Device properties This feature does not effect the Wake up on LAN from sleep or hibernation Power will be automatically turned on when a signal is received from an administrator s computer which is connected via a network The following settings can be changed when the Built in LAN is Enabled Connect the AC adaptor when using the Wake up on LAN function The battery retention time will be shorter than the times listed in this manual when this function is enabled Refer to the Batteries exhausted time section in chapter 5 Power and Power Up Modes Enabled Enables Wake up on LAN from shutdown
96. computer will automatically start up and return you to the application you were previously working on You can specify within the Power Options To access it click Start gt Control Panel gt System and Security gt Power Options Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled Stereo speakers Display hinges Power button Keyboard TOSHIBA Presentation button The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system The display hinges allow the display panel to be positioned at a variety of easy to view angles Press this button to turn the computer s power on and off The internal keyboard provides the embedded numeric overlay keys dedicated cursor control overlay keys g and S Keys Refer to the The Keyboard section in Chapter 3 Operating Basics for details The TOSHIBA Presentation button has the same functionality as the Connect display button in the Mobility Center User s Manual 2 24 eco button cA Touch Pad AccuPoint g Q Touch Pad ON OFF button Touch Pad control buttons Fingerprint Sensor AccuPoint control buttons The Grand Tour for R830 Press this button to launch the TOSHBIA eco Utility TOSHIBA eco Utility can be used only in Windows 7 The Touch
97. contains information on the proper use of the Smart Card slot and it is strongly recommended that you read it before operating the computer Some models are equipped with a Smart Card slot E Your computer supports SO7816 3 asynchronous cards support protocols are T 0 and T 1 with a working voltage of 5V Inserting a Smart Card AN The Smart Card slot is located on the side of the computer The Windows hot install feature allows you to insert a Smart Card while the computer is turned on To install a Smart Card follow the steps as detailed below 1 Insert the Smart Card into the Smart Card slot with the metal connectors facing up 2 Press the Smart Card gently to ensure a firm connection is made The computer will identify the Smart Card and display an icon in the Windows Taskbar E When inserting a Smart Card into the Smart Card slot make sure to confirm that the card is oriented correctly before inserting E nsert the Smart Card until it reaches the end of the Smart Card slot There will be about 2cm of the Smart Card sticking out of the Smart Card slot Do not attempt to insert it further E Always remove the Smart Card from the Smart Card slot before moving the computer User s Manual 3 33 E Remove the Smart Card after use Failure to follow these instructions may result in damage to the computer and or damage to the Smart Card 3 After inserting the Smart Card you should refer to its documentation
98. countries may or may not have the same data protection laws or data protection levels as required by your home country or region Once enabled you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel Doing so will automatically delete all collected information from the HDD The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA s obligations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods E Click Start gt All Programs gt TOSHIBA gt Utilities gt PC Health Monitor HM Click the icon in the notification area then click the Enable PC Health Monitor message the first time you run the application and Run PC Health Monitor every time thereafter No matter which method is used the TOSHIBA PC Health Monitor explanation screen will be displayed Clicking Next will display the PC Health Monitor Software Notice amp Acceptance screen Please carefully read the information displayed Selecting ACCEPT and clicking OK will enable the program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharing of the collected information Once the program is enabled the TOSHIBA PC Health Monitor
99. ction Zoom Display resolution Pressing FN Space changes the display resolution ODD Pressing FN TAB ejects the disc tray Reduce User s Manual 3 6 Pressing FN 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows E Enlarge Pressing FN 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows E Volume down Pressing FN 3 decreases the volume in increment E Volume up Pressing FN 4 increases the volume in increment FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky that is you can press it once release it and then press an F Number key To start the TOSHIBA Accessibility utility click Start gt All Programs gt TOSHIBA gt Utilities gt Accessibility Windows special keys The keyboard provides two keys that have special functions in Windows the Windows Start Button key activates the Start menu while the application key has the same function as the secondary right mouse button ay ay This key activates the Windows Start menu This key has the same function as the secondary right mouse button Keypad overlay This function is supported with some models Your computer s keyboard may not have a separate numeric keypad but includes a numeric keypad overlay which functions like one this is located in the center of the keyboa
100. d Make a screenshot of the current display Please also be aware that the questions and procedures described in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem Make sure you turn on all peripheral devices before you turn on the computer this includes your printer and any other external device you are using Before you attach an external device you should first turn the computer off then when you turn the computer back on again it will recognize the new device Make sure all optional accessories are configured properly in the computer s setup program and that all required driver software has been loaded please refer to the documentation included with the User s Manual 6 1 optional accessories for further information on its installation and configuration Check all cables to ensure they are correctly and firmly attached to the computer loose cables can cause signal errors Inspect all connecting cables for loose wires and all connectors for loose pins Check that your disc media is
101. d Countries Regions for use in the online manual Radio approvals for wireless devices Approved Countries Regions for the Atheros AR9285 Wireless Network Adapter b g n b g Wireless LAN This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment in the countries regions which are not listed in the table below E Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 E Connection with an access point by the Infrastructure mode is Ch1 Ch13 As of Feb 2011 Albania Australia Austria Azerbaijan Argentina Bahrain Belgium Bolivia Bosnia and Bulgaria Canada Cambodia Herzegovina Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta User s Manual D 9 Mexico Monaco Montenegro Netherlands New Zealand Norway Oman Panama Pakistan Papua New Paraguay Peru Guinea Philippines Poland Portugal Puerto Rico Qatar Romania Saudi Arabia Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey UAE UK Ukraine USA Uru
102. d legal communications means radio communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Important notice The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used in factory production lines Other Radio Stations 1 Before using this equipment ensure that it does not interfere with any of the equipment listed above 2 If this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations User s Manual D 6 2 Indication for Wireless LAN The indication shown below appears on this equipment MOGA 44 2 ADS OF 4 a
103. de or copy and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file E When entering a password do not enter any characters for example or produced by pressing the SHIFT or ALT keys and so on Delete button User s Manual 4 14 pi o N gt Hf E Click this button to delete a registered password Before you can delete a password you must first enter the current password correctly Please use BIOS Setup to change or delete the HDD Passwords or to set the HDD Master Password To start BIOS Setup Turn on the computer Press the F2 key when the TOSHIBA Leading Innovation gt gt gt screen appears To end the BIOS Setup Press F10 and then press Y to accept the changes The computer will restart Change button Click this button to change a registered password Before you can change a password you must first enter the current password correctly Please use BIOS Setup to change or delete the HDD Passwords or to set the HDD Master Password Owner String text box You can use this box to associate text with the password After you enter text click Apply or OK When the computer is started this text will be displayed together with the prompt asking you to enter a password If you forget your HDD User Password TOSHIBA will NOT be able to assist you and your HDD will be rendered COMPLETELY and PERMAN
104. does not glow the power outlet the AC adaptor is connected to is orange supplying power this can be tested by plugging another appliance into it Check whether the battery is hot or cold to the touch if so it will not charge properly and should be allowed to reach room temperature before you try again Unplug the AC adaptor and remove the battery to make sure its connecting terminals are clean if necessary wipe them with a soft dry cloth lightly dipped in alcohol Connect the AC adaptor and replace the battery taking care to ensure that it is securely seated in the computer Check the Battery indicator if it does not glow allow the computer to charge the battery for at least twenty minutes If the Battery indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if the indicator still does not glow the battery may be at the end of its operating life and should be replaced However if you do not believe the battery is at the end of its operating life you should speak to TOSHIBA Support Battery doesn t If you frequently recharge a partially charged power the computer battery the battery might not charge to its full as long as expected potential in these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Select a power plan in the Power Options
105. e computer off into Sleep Mode this indicator will flash orange approximately two seconds on two seconds off both while the system is shutting down and while it remains turned off User s Manual 22 o Y l Battery indicator Hard Disk Drive Optical Disc Drive eSATA indicator Memory media slot indicator Wireless communication indicator Wireless WAN WiMAX indicator Left side R850 The following figure shows the computer s left side Figure 2 2 The left side of the computer R850 The Battery indicator shows the condition of the battery s charge green indicates the battery is fully charged orange indicates the battery is charging and flashing orange indicates a low battery condition Please refer to Chapter 5 Power and Power Up Modes for more information on this feature The Hard Disk Drive Optical Disc Drive eSATA indicator blinks green whenever the computer is accessing the built in hard disk drive optical disc drive or eSATA device The Memory media slot indicator blinks green when the computer is accessing the memory media slot The Wireless communication indicator glows orange when the Wireless functions are turned on Some models are equipped with Wireless functions The Wireless WAN WiMAX indicator glows blue when the Wireless WAN WiMAX functions are turned on In some models the indicator will glow and blink in order to indicate the connection status of the Wireless
106. e Touch Pad To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go Figure 3 1 Touch Pad and Touch Pad control buttons R850 1 AccuPoint 4 Fingerprint Sensor 2 AccuPoint control buttons 5 Touch Pad control buttons 3 Touch Pad 6 Touch Pad ON OFF button Provided with some models Pressing the Touch Pad ON OFF button enables or disables the Touch Pad function The two buttons below the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right User s Manual Bii button to display a menu or other function depending on the software you are using Using the AccuPoint To use the AccuPoint simply push it with your finger tip in the direction you want to move the on screen pointer Two buttons above the Touch Pad work in the same way with the AccuPoint as they do with the Touch Pad Refer to the Using the Touch Pad section for details Some models are equipped with an AccuPoint AccuPoint precautions Certain conditions can affect the on screen pointer when using AccuPoint For example the pointer may travel contrary to AccuPoint operation or an error message may appear if You touch the AccuPoint during power up E You apply constant soft pressure during power up E There is a sudden temperature change E Stro
107. e commands that turn particular parts on the screen on or off The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time Therefore software written for a given video mode will run on any computer that supports that mode o l Due to the display panel s increased resolution lines may appear broken in when displaying images in full screen text mode Graphics controller The graphics controller maximizes display performance Legal Footnote Graphics Processing Unit GPU For more information regarding Graphics Processing Unit GPU please refer to the Legal Footnotes section in Appendix C Intel Display Power Saving Technology R850 amp R840 Intel GPU model may include the Display Power Saving Technology feature that can save the computer s power consumption by optimizing picture contrast on the internal LCD This feature can be used if the computer is E running under battery mode H using the internal LCD display only The Display Power Saving Technology feature is disabled at factory default If you want to expand computer s battery life time you can enable this feature The Display Power Saving Technology feature can be enabled in the Intel Graphics and Media Control Panel You can access this control panel in one of the following ways E Click Start gt Control Panel Select L
108. e familiar with each before you operate the computer Legal Footnote Non applicable Icons For more information regarding Non applicable Icons please refer to the Legal Footnotes section in Appendix C Jl Please handle your computer carefully to avoid scratching or damaging the surface Short Name is defined as shown below in this manual LCD Model name 39 6cm TECRA R850 Satellite Pro R850 Satellite R850 15 6 35 6cm TECRA R840 R800 Satellite Pro R840 Satellite 14 0 R840 R800 33 8cm PORT G R830 Satellite R830 13 3 The Grand Tour for R850 Front with the display closed R850 Short Name R850 R840 R830 The following figure shows the computer s front with its display panel in the closed position User s Manual 2 1 Figure 2 1 Front of the computer with display panel closed R850 1 DC IN indicator 5 Memory media slot indicator 2 Power indicator 6 Wireless communication indicator 3 Battery indicator 7 Wireless WAN WiMAX indicator 4 Hard Disk Drive Optical Disc Drive eSATA indicator DC IN indicator The DC IN indicator normally glows green when power is being correctly supplied from the AC power adaptor However if the output voltage from the adaptor is abnormal or if the computer s power supply malfunctions this indicator will flash orange Power indicator The Power indicator normally glows green when the computer is turned on However if you turn th
109. e function compatible icon 4 attach the mouse or keyboard to it If all USB ports have the Sleep and Charge function compatible icon 4 change to disable Sleep and Charge function The USB Wakeup function will now work but the Sleep and Charge function will be disabled pmi o JN Metal paper clips or hair pins clips will generate heat if they come into contact with USB ports Do not allow USB ports to come into contact with metal products for example when carrying the computer in your bag Starting the TOSHIBA Sleep Utility To start the utility click Start gt All Programs gt TOSHIBA gt Utilities gt Sleep Utility User s Manual 4 9 Enabling Sleep and Charge This utility can be used to enable and disable the Sleep and Charge function Select the Enable Sleep and Charge check box to enable this function for the compatible USB ports The default state is disabled Power supply mode settings Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function Auto Mode Default is suitable for a wide range of digital audio players However determining which mode is suitable for your USB device is unknown without trying Try each mode using the following procedure from Auto Mode to Alternate Mode to find the suitable mode for your USB device to charge This function may not be able to be used with some connected external devices even if the appropriate
110. e functions User s Manual 3 34 Figure 3 10 Examples of memory media SSS NB Secure Digital SD microSD card adaptor MultiMediaCard MMC Card and microSD card Memory Stick xD picture card Memory media This section provides the important safety precautions in order to handle your memory media Points to note about the memory media card J SD SDHC SDXC memory cards comply with SDMI Secure Digital Music Initiative which is a technology adopted to prevent unlawful copy or playback of digital music For this reason you cannot copy or playback protected material on another computer or other device and you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from SDHC memory cards and SDXC memory cards E SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is different so pay careful attention to the logo when purchasing The SD memory card logo is S5 The SDHC memory card logo is z The SDXC memory card logo is SE The maximum capacity of SD memory cards is 2GB The maximum capacity of SDHC memory cards is 32GB Card Type Capacities SD 8MB 16MB 32MB 64MB 128MB 256MB 512MB 1GB 2GB SDHC 4GB 8GB 16GB 32GB SDXC 64GB User s Manual 3 35 Memory media format i New media cards are formatted according to specific standards If you wi
111. earch Inc Approval Number D100944003 Intel Centrino Wireless N 1000 BGN b g n b g Wireless LAN The Name of the radio equipment 112BNHMW DSP Research Inc Approval Number D090380003 Atheros AR938x Wireless Network Adapter a b g n a b g Wireless LAN The Name of the radio equipment AR5BHB116 DSP Research Inc Approval Number D101136003 Intel Centrino Advanced N WiMAX 6250 Wireless LAN and WiMAX The Name of the radio equipment 622ANXHMW DSP Research Inc Approval Number D090856003 Intel Centrino Wireless N WiMAX 6150 Wireless LAN and WiMAX The Name of the radio equipment 612BNXHMW DSP Research Inc Approval Number D100898003 Intel Centrino Advanced N 6230 a b g n a b g Wireless LAN and Bluetooth The Name of the radio equipment 62230ANHMW DSP Research Inc Approval Number D101045003 Atheros AR9002WB 1NG Wireless Network Adapter b g n b g Wireless LAN and Bluetooth The Name of the radio equipment AR5B195 DSP Research Inc Approval Number D091014003 BCM92070MD_REF Bluetooth The Name of the radio equipment BCM92070MD_REF User s Manual D 8 JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number D091274003 The following restrictions apply E Do not disassemble or modify the device E Do not install the embedded wireless module into other device When using the wireless device in any country or region refer to the section Approve
112. ease refer to Chapter 5 Power and Power Up Modes Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section in Appendix C Underside R840 The following figure shows the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage User s Manual 2 19 Figure 2 11 The underside of the computer R840 Py Ay 1 Battery lock 4 Battery release latch 2 Docking port 5 Memory module slot 3 Battery Pack 6 Cooling vents Provided with some models Product appearance depends on the model you purchased ja Battery lock Slide the battery lock to release the battery pack ready for removal Docking port This port enables connection of an optional TOSHIBA Hi Speed Port Replicator II described in chapter 3 Operating Basics Some models are equipped with a Docking port l E Only the TOSHIBA Hi Speed Port Replicator II can be used with this I computer Do not attempt to use any other Port Replicator E Keep foreign objects out of the docking port A pin or similar object can damage the computer s circuitry User s Manual 2 20 Na lt Battery release latch Slide and hold this latch into its Unlock position in T Memory module slot A Cooling vents order to release the battery pack for removal For more detailed information on removing the bat
113. ed or opened and activates the Panel Power Off On feature as appropriate For example when you close the display panel the computer enters Hibernation Mode and shuts itself down and then when you next open the display the computer will automatically start up and return you to the application you were previously working on You can specify within the Power Options To access it click Start gt Control Panel gt System and Security gt Power Options Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled Internal Hardware Components This section describes the internal hardware components of your computer The actual specifications may vary depending on the model you purchased CPU The processor type varies depending on model To check which type of processor is included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Start gt All Programs gt TOSHIBA gt Utilities gt PC Diagnostic Tool Legal Footnote CPU User s Manual 2 37 For more information regarding CPU please refer to the Legal Footnotes section in Appendix C Hard Disk Drive or The size of the hard disk drive varies depending Solid State Drive on the model To check which type of HDD SSD is included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Start gt All Progr
114. ee the following message The Recovery Media Creator can not be launched because there is no recovery partition When there is no recovery partition the Recovery Media Creator cannot make Recovery Media However if you have already created a Recovery Media you can use it to restore the recovery partition If you have not created Recovery Media please contact TOSHIBA support for assistance Restoring the pre installed software from the Recovery hard disk drive A portion of the total hard disk drive space is configured as a hidden recovery partition This partition stores files which can be used to restore pre installed software in the event of a problem If you subsequently set up your hard disk drive again do not change delete or add partitions in a manner other than specified in the manual otherwise you may find that space for the required software is not available In addition if you use a third party partitioning program to reconfigure the partitions on your hard disk drive you may find that it becomes impossible User s Manual 4 27 J to setup your computer When the sound mute feature has been activated by pressing the FN ESC key be sure to disable this to allow sounds to be heard before starting the restore process Please refer to The Keyboard in Chapter 3 Operating Basics for further details You can not use System Recovery Options if restoring the pre installed software without System Reco
115. eeeaseenennes xiii Preface COnventiONnS ii tae cce ct sesccccciecatcesccesaceaccarsnerecaerscnectenssnecesnieacescanecntensatesscedacs xiv General Precautions Provide adequate Ventilation csecsseessseesseeesseeeesseeeeneeeeeeseeneens xvii Creating a computer friendly environment cseessseeeeseeeeees xvii Stress TMU Y oe risssissisassnisuinsnnio suina oua nas usan suana n saana nis pedo sesu rikiu iisa aneen xviii Heat injury sssssunssennsennneenunennnnnennnnnnnnnnnnnnunnnnunnnnnnnnnnnenunnnnnnnnnnnnnnnn nnmnnn xviii Pressure or impact damage sssssssenssnurennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnne xviii ExpressCard overheating ssussnssnssnnnnnnnnrunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn xviii Mobile phones csccsseseesseeeesseeeeeseeeeeseeeesnseeesaseeeeeseeesenseeesnseneeaseeees xviii Instruction Manual for Safety and Comfort ss sssssssssnssunsnnrennennnnnnnn xix Getting Started Equipment Che cKliSt cccsseeesseeeseeeenseeeesseeeeaseeeeenseesenseeeesseeeeaseenenees 1 1 Getting Started aaicccccsits ccc ccceccccccsces shee cctessctescecedescaceeccereaesesaneceasssceeceenste 1 2 The Grand Tour The Grand Tour for R850 2 5 sfcscc s iced ceceses foccciscgececsncecced saseeedeedestevasteceness 2 1 The Grand Tour for R840 iiccciicicccesscetenccaicseccsctecsstesectwccecsdncersecrendcesve 2 13 Th Grand Tour for RSSO csi ccscccoiecccscce ccc cseeeeeccecencenccectccceseteeucescezexets 2 25 In
116. electronics User s Manual Glossary 1 IEEE 1 0 IRQ KB LAN LCD LED MB MMC OCR PC PCI RAM RGB ROM RTC S P DIF SD SDHC SDXC SDRAM SLI SSD TFT USB UXGA VGA WAN WSXGA WSXGA WUXGA WXGA WXGA XGA Institute of Electrical and Electronics Engineers input output interrupt request kilobyte local area network liquid crystal display light emitting diode megabyte multi media card optical character recognition reader personal computer peripheral component interconnect random access memory red green and blue read only memory real time clock Sony Philips Digital Interface Format Secure Digital Secure Digital High Capacity Secure Digital Extended Capacity synchronous dynamic random access memory Scalable Link Interface Solid state drive thin film transistor Universal Serial Bus ultra extended graphics array video graphics array wide area network wide super extended graphics array wide super extended graphics array plus Wide Ultra Extended Graphics Array wide extended graphics array wide extended graphics array plus extended graphics array User s Manual Glossary 2 A AC adaptor additional 3 50 connecting 1 3 DC IN 19V jack 2 4 2 16 2 28 ASCII characters 3 8 B Battery extending life 5 7 monitoring capacity 5 6 real time clock 2 38 5 4 save mode 4 7 types 5 3 Battery indicator 5 2 Battery pack
117. eless WAN WiMAX indicator glows blue when the Wireless WAN WiMAX functions are turned on In some models the indicator will glow and blink in order to indicate the connection status of the Wireless WAN WiMAX function Some models are equipped with a Wireless WAN WiMAX function 7 of et 1 DC IN 19V jack 2 Cooling vents 3 External RGB monitor port 4 HDMI out port or DisplayPort A TS 5 eSATA USB combo port 6 Universal Serial Bus USB 2 0 port 7 Microphone jack 8 Headphone jack User s Manual 2 15 gt OS DC IN 19V A o HDMI Provided with some models Product appearance depends on the model you purchased DC IN 19V jack Cooling vents The AC adaptor connects to this jack in order to power the computer and charge its internal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury External RGB monitor port HDMI out port D DisplayPort eSATA USB combo eSATA lt 4 port gt Universal Serial Bus USB 2 0
118. en validated and reviewed for accuracy The instructions and descriptions it contains are accurate for your computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks Intel Intel SpeedStep Intel Core and Centrino are trademarks or registered trademarks of Intel Corporation AMD the AMD Arrow logo PowerPlay Vari Bright and combinations thereof are trademarks of Advanced Micro Devices Inc Windows Microsoft and Windows logo are registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC DisplayPort and the DisplayPort logo are trademarks of Video Electronics Standards Association ConfigFree is a trademark of TOSHIBA Corporation TouchPad is a trademark of Synaptics Inc User s Manual Wi Fi is a registered trademark of the Wi Fi Alliance Secure Digital and SD are trademarks of SD Card Association Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo and Memory Stick Micro are trademarks or registered trademarks of Sony Corporation xD Picture Card is a trademark of FUJIFIL
119. en you open the disc tray the disc could fly off the spindle and cause injury Writable discs This section describes the types of writable discs Check the specifications of your drive to see the types of discs it can write Use TOSHIBA Disc Creator to write compact discs CDs CD R discs can be written only once The recorded data cannot be erased or changed E CD RW discs including multi speed CD RW discs high speed CD RW discs and ultra speed CD RW discs can be recorded more than once DVDs E DVD R DVD R DVD R DL and DVD R DL discs can be written only once The recorded data cannot be erased or changed E DVD RW DVD RW and DVD RAM discs can be recorded more than once User s Manual 3 19 Writing discs A The TOSHIBA Disc Creator is provided as writing software with this computer TOSHIBA Disc Creator can be used to write data You can use the DVD Super Multi drive to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW or DVD RAM discs When writing information to media using an optical drive you should always ensure that you connect the AC adaptor to a live power socket It is possible that if data is written while powered by the battery pack the write process may sometimes fail due to low battery power in these instances data loss may occur Important message Before you write or rewrite to any of the media supported by the Optical Disc Drive please read and
120. ent unauthorized access to your computer User s Manual 4 6 Instant security A specific hot key function automatically locks the system providing data security Intelligent power A microprocessor in the computer s intelligent supply power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options Battery save mode This feature lets you configure the computer in order to save battery power This can be specified in the Power Options Panel power on off This feature automatically turns power to the computer off when the display panel is closed and turns it back on when the display panel is opened This can be specified in the Power Options Low battery When battery power is exhausted to the point that automatic computer operation cannot be continued the Hibernation Mode system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options Heat dispersal To protect against overheating the processor has an internal temperature sensor so that if the computer s internal temperature rises to a certain level the cooling fan is turned on or the processing speed is lowered This can be specified in the Power Options TOSHIBA HDD This feature uses the acceleration sensor built in
121. er again you can continue working right where you left off User s Manual 18 pmi o When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled always completely shut down the computer This includes turning off any wireless communication functionalities and cancelling settings that reactivate the computer automatically such as a timer recording function Failure to completely shut down the computer in this way could allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which could interfere with aviation or other systems possibly causing serious injury E Before entering Sleep Mode be sure to save your data E Do not install or remove a memory module while the computer is in Sleep Mode The computer or the memory module could be damaged E Do not remove the battery pack while the computer is in Sleep Mode unless the computer is connected to an AC power source Data in memory could be lost E When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it Start gt Control Panel gt System and Security gt Power Options E 7o restore the operation of the computer from Sleep Mode press and hold the power button or any key on the keyboard for a short amount of time Please note that keyboard keys can only be used if the
122. er second 1000BASE T Refer to chapter 3 Operating Basics for details E Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction E Do not connect the LAN cable to a power supply It could cause damage or malfunction Security lock slot ExpressCard slot Smart Card slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer This slot allows you to install a single ExpressCard 54 device Some models are equipped with a ExpressCard slot This slot allows you to install a smart card device Some models are equipped with a Smart Card slot Please note that it is not possible to confirm the operation of all functions of all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot ExpressCard slot eSATA USB combo port and USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury User s Manual 2 30 Back R830 The following figure shows the computer s back Figure 2 16 The back of the computer R830 1 Battery pack Battery pack The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor
123. er so that power is turned off automatically when you close the display panel and turned on again when you open it Please note that this function is only available for Sleep Mode or Hibernation Mode not for Shut Down Mode e J If the panel power off function is enabled and you manually shut down Windows do not close the display panel until the shut down process has been completed System automatic Sleep Hibernation This feature automatically turns off the system in Sleep or Hibernation Mode if the computer is not used for a set duration Refer to Special features in Chapter 4 for an explanation of how to set the duration User s Manual 5 10 Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability however should problems occur you are able to use the procedures detailed in this chapter to help determine the cause All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place Problem solving process Resolving problems will be much easier if you observe the following guidelines E Stop immediately when you recognize a problem exists as taking further action may result in data loss or damage or you may destroy valuable problem related information that can help solve the problem E Observe what is happening write down what the system is doing and what actions you performed immediately before the problem occurre
124. ere the port and connector locations for this series are different the locations are shown in the illustrations only for some models Short Name Short Name is defined as shown below in this manual LCD Model name Short Name 39 6cm TECRA R850 Satellite Pro R850 Satellite R850 R850 15 6 35 6cm TECRA R840 R800 Satellite Pro R840 Satellite R840 14 0 R840 R800 User s Manual XV LCD Model name 33 8cm PORT G R830 Satellite R830 13 3 Short Name R830 User s Manual xvi General Precautions TOSHIBA computers are designed to optimize safety minimize strain and withstand the rigors of portability However certain precautions should be observed to further reduce the risk of personal injury or damage to the computer Be certain to read the general precautions below and to note the cautions included in the text of the manual Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep Mode In this condition observe the following E Never cover your computer or AC adaptor with any object E Never place your computer or AC adaptor near a heat source such as an electric blanket or heater E Never cover or block the air vents including those located at the base of the computer E Always operate your computer
125. erienced radio TV technician for help Only peripherals complying with the FCC class B limits may be attached to this equipment Operation with non compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception Shielded cables must be used between the external devices and the computer s External RGB monitor port Universal Serial Bus USB 2 0 and 3 0 ports eSATA USB combo port HDMI out port DisplayPort and microphone jack Changes or modifications made to this equipment not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user s authority to operate the equipment User s Manual vi FCC conditions This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 EU Declaration of Conformity This product is carrying the CE Mark in accordance with the related European Directives Responsible for CE Marking is TOSHIBA Europe GmbH Hammfelddamm 8 41460 Neuss Germany The complete and official EU Declaration of Conformity can be found on TOSHIBA s web site http epps toshiba teg co
126. ery installed No operation e LED Battery off DC IN off Monitoring of power condition As shown in the below table the Battery DC IN and Power indicators on the system indicator panel alert you to the computer s operating capability and battery charge status Battery indicator Check the Battery indicator to determine the status of the battery pack The following indicator lights indicate the battery status Flashing orange The battery charge is low the AC adaptor must be connected in order to recharge the battery Orange Indicates the AC adaptor is connected and the battery is charging Green Indicates the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light User s Manual 5 2 Il If the battery pack becomes too hot while it is being charged the charge will stop and the Battery indicator will go out When the battery pack s temperature falls to a normal range charging will resume this process will occur regardless of whether the computer s power is on or off DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected the following indicator conditions should be noted Green Indicates the AC adaptor is connected and is correctly supplying power to the computer Flashing orange Indicates a problem with the power supply You should initially try plugging the AC adaptor into another power
127. etting Started if required 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Close the display panel 4 Turn the computer upside down and remove the battery pack 5 Loosen the screw s securing the memory module cover in place please note that the screws are attached to the cover in order to prevent them from being lost 6 Slide your fingernail or a thin object under the cover and lift it off 7 Push the latches away from the module in order to release it a spring will force one end of the module up at an angle 8 Grasp the module by its edges and remove it from the computer E f you use the computer for a long time the memory modules and the circuits locating close to the memory modules will become hot In this case let them cool to room temperature before you replace them Or you will get burnt if you touch any of them User s Manual 3 41 E Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems Figure 3 15 Removing the memory module R830 wnn O WWM 1 Latches 9 Seatthe memory module cover in place and secure it with the screw s o J Take care to ensure that the memory module cover is firmly closed 10 Install the battery pack 11 Turn your computer over External monitor An external analog monitor can be connected to the External RGB monitor port on the compute
128. evels for the computer depending on whether it runs with the AC power desktop or with batteries handheld or mobile usage the detection level automatically switches according to the power connection mode 3D Viewer This feature displays a 3D object on the screen which moves in according to tilting or vibration of the computer When the TOSHIBA HDD Protection detects computer vibration the Hard Disk Drive head is parked and the 3D object disk rotation will stop When the head is un parked the disk will begin to rotate again The 3D Viewer can be started from the icon in the task tray E This 3D object virtually represents the Computer s internal Hard Disk Drive This representation may vary from the actual number of disks disk rotation head movement part size shape and direction E This feature may use a large amount of CPU and memory on some models The computer may become slow or sluggish when attempting to run other applications while the 3D Viewer is displayed E ntensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer pmi o Details To open the Details window click the Setup Detail button in the TOSHIBA HDD Protection Properties window Detection Level Amplification When the AC adaptor is disconnected or the lid is closed HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds HDD Protection Message Spe
129. gal Qatar Romania Rwanda Serbia Singapore Slovakia Slovenia South Korea Spain Sweden Switzerland Taiwan Tanzania Thailand Tunisia U K UAE Ukraine Uruguay USA Venezuela Vietnam Zimbabwe Approved Countries Regions for the Intel Centrino Advanced N WiMAX 6250 Wireless LAN and WiMAX This equipment is approved to the radio standard by the countries regions Jn A in the following table Do not use this equipment in the countries regions which are not listed in T E An ad hoc mode is not available in 802 11a and 802 11n mode the table below User s Manual D 13 E Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 E Available channel at connection with an access point by the Infrastructure mode is Ch1 Ch13 Ch36 Ch40 Ch44 Ch48 Ch52 Ch56 Ch60 Ch64 Ch100 Ch104 Ch108 Ch112 Ch116 Ch120 Ch124 Ch128 Ch132 Ch136 Ch140 Ch149 Ch153 Ch157 Ch161 Ch165 As of Feb 2011 Japan USA Approved Countries Regions for the Intel Centrino Wireless N WiMAX 6150 Wireless LAN and WiMAX This equipment is approved to the radio standard by the countries regions in the following table JN Do not use this equipment in the countries regions which are not listed in the table below E An ad hoc mode is not available in 802 11n mode Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 E Connection with an access point by the Infrastructure mode is Ch1 Ch13
130. gt TIELU RY RUELTCESLY VCCI B Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC THE VC 1 AND MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING User s Manual viii VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR Il DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON COMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM Canadian regulatory information Canada only This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications Note that Canadian Department of Communications DOC regulations provide that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causng Equipment Regulations Cet appareil num rique de la class B respecte toutes les exgences du R glement sur le mat riel brouileur du Canada Following information i
131. guay Peru Philippines Poland Portugal Puerto Rico Qatar Republic of Chad Republic of Djibouti Republic of The Reunion Romania Gambia Rwanda Saudi Arabia Senegal Serbia Sierra Leone Singapore Slovak Republic Slovenia South Africa South Korea Spain Sri Lanka User s Manual D 16 Swaziland Sweden Switzerland Taiwan Tajikistan Thailand Togo Tunisia Turkey Turkmenista UAE UK Ukraine Uruguay USA Venezuela Vietnam Yemen Zambia Zimbabwe Approved Countries Regions for BCM92070MD_REF Bluetooth This equipment is approved to the radio standard by the countries regions A in the following table Do not use this equipment in the countries regions which are not listed in the table below As of Feb 2011 Albania Australia Austria Argentina Azerbaijan Bahrain Belgium Bolivia Bosnia and Bulgaria Cambodia Canada Herzegovina Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Hong Kong Honduras Hungary Iceland India Indonesia Ireland Italy Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lesotho Lithuania Luxembourg Malta Malaysia Malawi Mexico Monaco Montenegro Mozambique Namibia Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines Poland Portug
132. guay Venezuela Vietnam Yemen Zimbabwe Approved Countries Regions for the Intel Centrino Advanced N 6205 a b g n a b g Wireless LAN This equipment is approved to the radio standard by the countries regions A i in the following table Do not use this equipment in the countries regions which are not listed in the table below E An ad hoc mode is not available in 802 11a and 802 11n mode E Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 E Available channel at connection with an access point by the Infrastructure mode is Ch1 Ch13 Ch36 Ch40 Ch44 Ch48 Ch52 Ch56 Ch60 Ch64 Ch100 Ch104 Ch108 Ch112 Ch116 Ch120 Ch124 Ch128 Ch132 Ch136 Ch140 Ch149 Ch153 Ch157 Ch161 Ch165 As of Feb 2011 Aruba Australia Austria Azerbaijan Bahrain Belgium Bermuda Bolivia Bosnia and Brazil Brunei Bulgaria Herzegovina Canada Chile China Colombia Costa Rica Cyprus Czech Republic Denmark Dominican Republic Ecuador El Salvador Estonia Finland France Georgia Germany User s Manual D 10 Greece Guatemala Hong Kong Hungary Iceland India Indonesia lreland Italy Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Liechtenstein Lithuania Luxemburg Malawi Malta Mauritius Mexico Montenegro Monaco Nepal Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Papua New Paraguay Guinea Peru Philip
133. he Next button and register an account Register the account Fill in all the fields The Management screen is displayed The registered account name will be displayed Clicking on it will cause the captured image of your face to be displayed on the left How to Delete the Face Recognition Data Delete image data account information and personal record data created during registration To delete the Face Recognition Data follow the steps User s Manual 4 12 as described below 1 To launch this utility click Start gt All Programs gt TOSHIBA gt Utilities gt Face Recognition The Management screen is displayed 2 Select a user which is displayed in the Management screen 3 Click the Delete button You are about to delete the user data Would you like to continue will be displayed on the screen E f you do not want the data to be deleted click the No button and you will then be returned to the Management screen E Clicking on the Yes button will remove the selected user from the Management screen How to launch the help file For further information on this utility please refer to help file 1 To launch the help file click Start gt All Programs gt TOSHIBA gt Utilities gt Face Recognition Help Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition Two authentication modes are provided E 1 N Mode Login screen
134. he built in hard disk drive optical disc drive or eSATA device The Memory media slot indicator blinks green when the computer is accessing the memory media slot The Wireless communication indicator glows orange when the Wireless functions are turned on Some models are equipped with Wireless functions The Wireless WAN WiMAX indicator glows blue when the Wireless WAN WiMAX functions are turned on In some models the indicator will glow and blink in order to indicate the connection status of the Wireless WAN WiMAX function Some models are equipped with a Wireless WAN WiMAX function 1 DC IN 19V jack 2 Cooling vents 3 External RGB monitor port a VA 8 Q 4 eSATA USB combo port 5 Universal Serial Bus USB 2 0 port 6 HDMI out port User s Manual 2 27 Provided with some models Product appearance depends on the model you purchased DC IN 19V jack The AC adaptor connects to this jack in order to oco power the computer and charge its internal DC IN 19V batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer Cooling vents The cooling vents help the processor to avoid overheating WN Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objec
135. he computer 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Follow the on screen instructions Check your Windows manual for more information on backing up your system including the system image backup feature Creating Recovery Media This section describes how to create Recovery Media E Be sure to connect the AC adaptor when you create Recovery Media E Be sure to close all other software programs except the Recovery Media Creator Do not run software such as screen savers which can put a heavy load on the CPU Operate the computer at full power Do not use power saving features Do not write to the media when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background User s Manual 4 25 pmi o E Do not use utilities including those intended to enhance hard disk drive access speed They may cause unstable operation and damage data E Do not shut down log off or Sleep Hibernate while writing or rewriting the media E Set the computer on a level surface and avoid places subjected to vibrations such as airplanes trains or cars E Do not use on an unstable surface such as a stand A recovery image of the software on your computer is stored on the hard disk drive and can be copied to either DVD or USB Flash Memory
136. hem in detail to TOSHIBA Support User s Manual 6 2 If something goes wrong Software Hardware The problems may be caused by your software or disk If you cannot load a software package the media may be damaged or the program might be corrupted in these instances try loading another copy of the software if possible If an error message appears while you are using a software package you should refer to the documentation supplied with it as this will usually include a problem solving section or a summary of error messages Next you should check any error messages against the operating system documentation If you cannot find a software problem you should then check the setup and configuration of your hardware First run through the items in the preliminary checklist as described previously then if you still cannot correct the problem try to identify the source the next section provides checklists for individual components and peripherals Before using a peripheral device or application software that is not an authorized TOSHIBA part or product make sure the device or software can be used with your computer Use of incompatible devices may cause injury or may damage your computer Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or c
137. hen there is no recording prescheduled The resume function cannot be used with some discs on the TOSHIBA VIDEO PLAYER It is recommended the AC adaptor be connected when playing video Power saving features may interfere with smooth playback When playing DVD Video using battery power set the Power Options to Balance The screen saver is disabled during video playback using the TOSHIBA VIDEO PLAYER The computer will not automatically go into Hibernation Sleep or shut down mode Do not configure the Display automatic power off function to run while the TOSHIBA VIDEO PLAYER is running Do not switch to Hibernation or Sleep Mode when running the TOSHIBA VIDEO PLAYER A Do not lock the computer using the Windows logo au L keys or the FN F1 keys when running the TOSHIBA VIDEO PLAYER The TOSHIBA VIDEO PLAYER does not have a parental control function In order to protect copyrights the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running User s Manual 3 24 Print Screen functions are disabled even when running other applications besides TOSHIBA VIDEO PLAYER and when TOSHIBA VIDEO PLAYER is minimized Please close the TOSHIBA VIDEO PLAYER to use the Print Screen function Carry out the installation uninstallation of the TOSHIBA VIDEO PLAYER under a user account with administrator rights Do not change Windows Users while TOSHIBA VIDEO PLAYER is running For some DVD Video discs
138. ice station To prevent direct exposure to the laser beam do not try to open the enclosure User s Manual xiii Preface Congratulations on your purchase of this computer This powerful notebook computer provides excellent expansion capability includes multimedia functionality and is designed to provide years of reliable high performance computing This manual tells how to set up and begin using your computer It also provides detailed information on configuring your computer basic operations and care using optional devices and troubleshooting Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Abbreviations On first appearance and whenever necessary for clarity abbreviations are enclosed in parentheses following their definition For example Read Only Memory ROM Acronyms are also defined in the Glossary Icons Icons identify ports dials and other parts of your computer The indicator panel also uses icons to identify the components it is providing information on Keys The keyboard keys are used in the text to describe many computer operations A distinctive typeface identifies the key top symbols as they appear on the keyboard For example ENTER identifies the ENTER key Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sig
139. icrophone jack 4 Optical disc drive 2 Universal Serial Bus USB 2 0 ports 5 LAN jack 3 eSATA USB combo port 6 Security lock slot Provided with some models Product appearance depends on the model you purchased nQ Headphone A 3 5 mm mini headphone microphone jack Microphone jack enables connection of a monaural microphone or a stereo headphone l Both the internal and external microphones will be disabled if you use a headset other than a 4 pin headset headphone aia Universal Serial Bus Two Universal Serial Bus ports which comply to USB 2 0 ports the USB 2 0 standard are provided on the right side of the computer eSATA amp 4 eSATA USB combo One eSATA USB combo port which complies to port the USB 2 0 standard is provided on the right side of the computer This port has eSATA External Serial ATA function The port with the icon 4 has Sleep and Charge function Optical disc drive The computer may be configured with a DVD Super Multi with Double Layer recording drive o Il 2 6GB and 5 2GB DVD RAM media cannot be read from or written to User s Manual 2 6 LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to chapter 3 Operating Basics for details E Do not connect any cable other than a L
140. ile read write is in progress For more details on using memory cards see manuals accompanying the cards User s Manual 3 36 About the write protect The memory media cards have a function for protect m SD Card SD memory card SDHC memory card and SDXC memory card E Memory Stick Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro Set the write protect switch to the lock position if you do not want to record data Inserting a memory media The following instructions apply to all types of supported media devices To insert a memory media follow the steps as detailed below 1 Turn the memory media so that the contacts metal areas are face down 2 Insert the memory media into the memory media slot on the side of the computer 3 Press the memory media gently to ensure a firm connection is made Figure 3 11 Inserting a memory media R830 CASE STAB SS SSS SSS lt ADP KP N 1 Memory media slot 2 Memory media JN E Make sure memory media is oriented properly before you insert it If you insert the media in wrong direction you may not be able to remove it E When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data E Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost
141. in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to chapter 3 Operating Basics for details E Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction E Do not connect the LAN cable to a power supply It could cause damage or malfunction Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer Please note that it is not possible to confirm the operation of all functions of all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly User s Manual 2 18 WN Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot ExpressCard slot eSATA USB combo port and USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Back R840 The following figure shows the computer s back Figure 2 10 The back of the computer R840 1 Battery pack Battery pack The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack pl
142. ing another enrolled finger The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate may differ from user to user In this instance you should try the recognition process again using another enrolled finger However if fingerprints from all the enrolled fingers cannot be read you should instead log into the computer by using the keyboard to input the password If you are still unable to resolve the problem contact TOSHIBA Support Procedure Remove the USB device from the computer and then reconnect it to a free port in order to ensure it is firmly attached Ensure that any required USB device drivers are properly installed to achieve this you should refer to both the device documentation and the operating system documentation Sleep and Charge function For more information and settings please refer to the Using the TOSHIBA Sleep Utility section in Chapter 4 Utilities amp Advanced Usage User s Manual 6 12 Problem cannot use the Sleep and Charge function The battery depletes quickly even when turned OFF the power of the computer External devices connected to the compatible ports do not work when connected to a compatible port Procedure Sleep and Charge func
143. ing onto Windows using only one fingerprint authentication when booting up It is necessary to register the User BIOS Password and Windows Logon Password before using the Fingerprint boot authentication and this Fingerprint Single Sign On Feature Please use the TOSHIBA Password Utility to register your User BIOS Password If Windows Logon is not the default for your system see Manual to register your Windows Logon Password Only one fingerprint authentication is required to replace the User BIOS Password and if applicable the HDD Hard Disk Drive Password and the Windows Logon Password How to Enable Fingerprint boot authentication and Single Sign On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the boot authentication and Single Sign On feature You should check that your fingerprint is enrolled before configuring the settings 1 Logon as Administrator means a user has administrator privileges 2 Click Start gt All Programs gt TOSIHBA gt Utilities gt TOSHIBA Fingerprint Utility 3 Swipe your finger across the fingerprint sensor User s Manual 3 14 4 The TOSHIBA Fingerprint Utility main menu is displayed Click Run As Administrator in lower left 5 User Account Control window is displayed Click Yes Swipe your finger across the fingerprint sensor 7 Select Setting in the main menu to open the Setting window you
144. ion follow the steps below When the sound mute feature has been activated by pressing the FN ESC key be sure to disable this to allow sounds to be heard before starting the restore process Please refer to The Keyboard in Chapter 3 Operating Basics for further details You can not use System Recovery Options if restoring the pre installed software without System Recovery Options User s Manual 4 26 pio When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Load the Recovery Media into the external ODD or insert the recovery USB Flash Memory into one available USB port 2 Turn off the computer s power 3 While holding down F12 key on the keyboard turn on your computer when the TOSHIBA Leading Innovation gt gt gt logo screen appears release the F12 key 4 Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media Please refer to the Boot Setting section for further information 5 A menu will be displayed from which you should follow the on screen instructions When drivers utilities are installed you can setup the respective drivers utilities from the following place To open the setup files Click Start gt All Programs gt TOSHIBA gt Applications and Drivers If you have previously chosen to remove the recovery partition and are trying to create Recovery Media you will s
145. ion indicator 3 Battery indicator 7 Wireless WAN WiMAX indicator 4 Hard Disk Drive Optical Disc Drive eSATA indicator DC IN indicator The DC IN indicator normally glows green when gt gt power is being correctly supplied from the AC power adaptor However if the output voltage from the adaptor is abnormal or if the computer s power supply malfunctions this indicator will flash orange Power indicator The Power indicator normally glows green when C the computer is turned on However if you turn the computer off into Sleep Mode this indicator will flash orange approximately two seconds on two seconds off both while the system is shutting down and while it remains turned off User s Manual 2 26 o Y l Battery indicator Hard Disk Drive Optical Disc Drive eSATA indicator Memory media slot indicator Wireless communication indicator Wireless WAN WiMAX indicator Left side R830 The following figure shows the computer s left side Figure 2 14 The left side of the computer R830 The Battery indicator shows the condition of the battery s charge green indicates the battery is fully charged orange indicates the battery is charging and flashing orange indicates a low battery condition Please refer to Chapter 5 Power and Power Up Modes for more information on this feature The Hard Disk Drive Optical Disc Drive eSATA indicator blinks green whenever the computer is accessing t
146. is displayed be sure to read the Software License Terms carefully Turning off the power The power can be turned off in one of three modes either Shut Down Mode Hibernation Mode or Sleep Mode Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system s main screen the next time it is turned on 1 2 If you have entered data either save it to the hard disk drive or to other storage media Make sure all disk disc activity has stopped before removing the disk disc Make sure the Hard Disk Drive Optical Disc Drive eSATA indicator is off If you turn off the power while a disk disc is being accessed you may lose data or damage the disk Never turn off the power while an application is running Doing so could cause loss of data Never turn off the power disconnect an external storage device or remove storage media during data read write Doing so can cause data loss Click Start Click the Shut down button EESE Turn off any peripheral devices connected to your computer Do not turn the computer or peripheral devices back on immediately wait a short period to avoid any potential damage Sleep Mode If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the computer s main memory so that when you turn on the pow
147. isplay device in extended desktop mode it will not display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press FN F5 to re set the display panel and external monitor to clone mode User s Manual 6 16 LAN Problem Display error occurs Problem Cannot access LAN Wake up on LAN does not work Wireless LAN If the following procedures do not restore LAN access consult your LAN administrator For more information on wireless communication refer to Chapter 3 Operating Basics Problem Cannot access Wireless LAN Bluetooth For further information on Bluetooth wireless communication please refer to Chapter 3 Operating Basics Problem Cannot access Bluetooth device Procedure Check that the cable connecting the external monitor to the computer is firmly attached If you are still unable to resolve the problem contact TOSHIBA Support Procedure Check for a firm cable connection between the LAN jack and the LAN hub Make sure the AC
148. isplay panel to be positioned at a variety of easy to view angles This switch senses when the display panel is either closed or opened and activates the Panel Power Off On feature as appropriate For example when you close the display panel the computer enters Hibernation Mode and shuts itself down and then when you next open the display the computer will automatically start up and return you to the application you were previously working on You can specify within the Power Options To access it click Start gt Control Panel gt System and Security gt Power Options o J Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled The Grand Tour for R840 Front with the display closed R840 The following figure shows the computer s front with its display panel in the closed position User s Manual 2 13 Figure 2 7 Front of the computer with display panel closed R840 1 DC IN indicator 2 Power indicator 3 Battery indicator 4 Hard Disk Drive Optical 5 Memory media slot indicator 6 Wireless communication indicator 7 Wireless WAN WiMAX indicator Disc Drive eSATA indicator DC IN indicator Power indicator The DC IN indicator normally glows green when power is being correctly supplied from the AC power adaptor However if the output voltage from the ada
149. l 3 20 CD R TAIYO YUDEN CO Ltd MITSUBISHI KAGAKU MEDIA CO LTD CD RW Multi Speed High Speed and Ultra Speed MITSUBISHI KAGAKU MEDIA CO LTD DVD R DVD Specifications for Recordable Disc for General Version 2 0 TAIYO YUDEN Co Ltd for 8x and 16x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media Hitachi Maxell Ltd for 8x and 16x speed media DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD R MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media TAIYO YUDEN CO Ltd for 8x and 16x speed media DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD for 8x speed media DVD RW DVD Specifications for Recordable Disc for Version 1 1 or version 1 2 Victor Company of Japan Ltd JVC for 2x 4x and 6x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 2x 4x and 6x speed media DVD RW MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD RAM DVD Super Multi drive only DVD Specifications for DVD RAM Disc for Version 2 0 Version 2 1 or Version 2 2 Panasonic Corporation for 3x and 5x speed media Hitachi Maxell Ltd for 3x and 5x speed media E Some types and formats of DVD R DL and DVD R DL discs may be unreadable E DISC created in DVD R DL format4 Layer Jump Recording cannot be read _ IO When writing or rewriting Please observe the following points while you write or rewrite data to a media E Always copy data f
150. lets you upconverts wmv and mp4 videos on Windows Media Player For more information please refer to the TOSHIBA Resolution Plug in for Windows Media Player Help To access it click Start gt All Programs gt TOSHIBA gt TOSHIBA Resolution Plug in for Windows Media Player gt TOSHIBA Resolution Plug in for Windows Media Player Help The TPM Trusted Platform Module is a security encryption device for the hard disk drive BIOS setup and Infineon TPM Software Professional Package must be installed and configured in order to use TPM To enable TPM through the BIOS setup 1 Turn on the computer while pressing the F2 key When the TOSHIBA Leading Innovation gt gt gt screen appears release the F2 key 2 Set the TPM in the Security tab to Enabled 3 Press the F10 key User s Manual 4 5 4 Press the Y key to accept the changes The computer will restart In order to change theTPM setting when the Hide TPM setting is currently set to Yes switch the Hide TPM setting from Yes to No Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use Access each function using the following procedures 1 To access the Power Options click Start gt Control Panel gt System and Security gt Power Options eco button TOSHIBA Presentation button Hot keys Display automatic power off HDD automa
151. ll does not work connect device to an USB port that does not have the Sleep and Charge function compatible icon 4 or change to disable the Sleep and Charge function User s Manual 6 13 Problem Procedure The USB Wakeup When Sleep and Charge function is enabled the function does not USB WakeUp function does not work for ports that work support the Sleep and Charge function In that case use an USB port that does not have the USB Sleep and Charge function compatible icon 4 or change to disable Sleep and Charge function eSATA device In addition to the information in this section please also refer to the documentation supplied with your eSATA device Problem Procedure eSATA device does Remove the eSATA device from the computer and not work then reconnect it to a free port it in order to ensure it is firmly attached A connected eSATA device may not be recognized if it is connected to the computer s eSATA USB combo port while the computer is in Sleep Mode or Hibernation Mode If this occurs disconnect the eSATA device and then reconnect the device while the computer is turned on Ensure that any required eSATA device drivers are properly installed to achieve this you should refer to both the device documentation and the operating system documentation If you are still unable to resolve the problem contact TOSHIBA Support Additional memory module Please also refer to Chapter 3 Operating Basics f
152. ll help you to add various video effects to your video or photograph Enables the transmission of video and use of video chat via the internet using specialized applications Please refer to the Web Camera Application Online Help for details E Do not point the web camera directly at the sun E Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty E When recording in dimly lit environments select Night Mode which allows for brighter images with less noise Wireless LAN antennas Some computers in this series are equipped with the Wireless LAN antennas User s Manual 2 23 1 Legal Footnote Wireless LAN For more information regarding Wireless LAN please refer to the Legal Footnotes section in Appendix C Wireless WAN antennas WiMAX antennas Bluetooth antenna LCD Sensor switch Some computers in this series are equipped with the Wireless WAN antennas Some computers in this series are equipped with the WiMAX antennas Some computers in this series are equipped with the Bluetooth antenna This switch senses when the display panel is either closed or opened and activates the Panel Power Off On feature as appropriate For example when you close the display panel the computer enters Hibernation Mode and shuts itself down and then when you next open the display the
153. losing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simultaneously once then click Start Task Manager The Windows Task Manager window appears 2 Click the Applications tab If a program has stopped responding the words not responding appear beside its name in the list 3 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 4 Close the remaining programs one by one by selecting the program name then End Task Closing all programs should allow you to continue working If it does not power off your computer and then restart it User s Manual 6 3 The computer will not start Make sure you attached the AC adaptor and power cord cable properly or installed a charged battery If you are using the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the Power indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the AC power light If the indicator is glowing the computer is connected to a live external power source Hardware and system checklist This section discusses problems caused by
154. m on the Internet CE compliance This product is labelled with the CE Mark in accordance with the related European Directives notably Electromagnetic Compatibility Directive 2004 108 EC for the notebook and the electronic accessories including the supplied power adapter the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC in case of implemented telecommunication accessories and the Low Voltage Directive 2006 95 EC for the supplied power adapter Furthermore the product complies with the Ecodesign Directive 2009 125 EC ErP and its related implementing measures This product and the original options are designed to observe the related EMC Electromagnetic Compatibility and safety standards However TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented In this case the persons who have connected implemented those options cables have to provide assurance that the system PC plus options cables still fulfils the required standards To avoid general EMC problems the following guidance should be noted E Only CE marked options should be connected implemented E Only best shielded cables should be connected User s Manual vii Working environment This product was designed to fulfil the EMC Electromagnetic Compatibility requirements to be observed for so called Residential commercial and light ind
155. mance of procedures other than those specified may result in hazardous radiation exposure E 7o prevent direct exposure to the laser beam do not try to open the enclosure 1 Panasonic System Networks User s Manual xi m DVD SuperMulti with Double Layer UJ8A2 Location of the required label w SERIAL NO MANUFACTURED CLASS 1 LASER PRODUCT LASER KLASS 1 Panasonic System Networks Co Ltd 1 62 4 Chome Minoshima Hakata Ku Fukuoka Japan Lo A Location of the required label y SERIAL NO MANUFACTURED Panasonic System Networks Co Ltd 2 TOSHIBA SAMSUNG STORAGE TECHNOLOGY m DVD SuperMulti with Double Layer TS U633J Location of the required label THIS PRODUCT COMPLIES WITH DHHS RULES 21 CFR SUBCHAPTER J APPLICABLE AT DATE OF MANU FACTURE MANUFACTURED A TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 416 MEATAN 3 DONG YEONGTONG GU SUWON CITY GYEONGGI 443 742 KOREA User s Manual xii Precautions CLASS 1 LASER PRODUCT LASER KLASSE 1 PRODUKT TO EN 60825 1 YG vB CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED serv
156. matically depending on the network conditions connected device cable or noise and so on LAN cable types The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures If you are using Gigabit Ethernet LAN 1000 megabits per second 1000BASE T be sure to connect with a CAT5e cable or higher You cannot use a CAT3 or CAT5 cable If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CATS cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable follow the steps as detailed below E Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system may hang up E Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage may occur E Do not connect any power supplying device to the LAN cable that is connected to the LAN jack Otherwise malfunctions or damage may occur 1 Turn off the power to all external devices connected to the computer 2 Plug one end of the cable into the LAN jack Press gently
157. may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction of your medical device when using any wireless functionality E Always turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury E t may not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have to be configured for all computers connected to the same network in order to re enable network connections Please be sure to use new network name Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802 11 Wireless LAN standard User s Manual 3 26 Frequency Channel Selection of 5GHz for IEEE 802 11a or and IEEE802 11n Frequency Channel Selection of 2 4GHz for IEEE 802 11b g or and IEEE802 11n Roaming over multiple channels Card power management Wired Equivalent Privacy WEP data encryption based on an 128 bit encryption algorithm Wi Fi Protected Access WPA J The transmission speed over the wireless LAN and the dist
158. memory The actual amount of useable system memory will be less than the installed memory modules Refer to the Additional memory module section in Chapter 3 Operating Basics The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Front with the display open R850 This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable viewing angle for you User s Manual 2 9 Figure 2 6 The front of the computer with the display panel open R850 1 Display screen 10 Touch Pad ON OFF button 2 Web Camera 11 Fingerprint Sensor 3 Web Camera LED 12 Touch Pad control buttons 4 Microphone 13 Touch Pad 5 Bluetooth antenna Wireless LAN 14 Keyboard antennas Wireless WAN antennas WiMAX antennas not shown 6 Stereo speakers 15 AccuPoint control buttons 7 TOSHIBA eco button 16 Power button 8 TOSHIBA Presentation button 17 LCD Sensor switch not shown 9 AccuPoint 18 Display hinge User s Manual 2 10 e Provided with some models Product appearance depends on the
159. mit recording or viewing of the media User s Manual C Appendix D Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum DSSS Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to E The IEEE 802 11 Standard on Wireless LANs Revision a b g n or b g n as defined and approved by the Institute of Electrical and Electronics Engineers E The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Bluetooth wireless technology Interoperability Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to E Bluetooth Specification Ver 3 0 HS or Ver 3 0 depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group E Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group CAUTION about Wireless Devices The wireless devices have not completed verification of connection and operation with all devices which are using the Wireless LAN or Bluetooth radio technology Bluetooth and Wireless LAN devices operate within the same radio frequency range and m
160. mode is selected In this situation clear the Enable Sleep and Charge check box and stop using this function Battery Settings This utility can be used to specify the lower limit of remaining battery life for Sleep and Charge Move the slider bar to specify the lower limit If the remaining battery life falls below the setting the Sleep and Charge function will be stopped Using the TOSHIBA Face Recognition pmi o TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows The user can thus avoid having to enter a password or the like which makes the login process easier E TOSHIBA Face Recognition does not guarantee the correct identification of a user Changes to the likeness of a registrant such as hair style changes wearing a cap or wearing glasses may effect the recognition rates when such changes occur after the registrant had registered E TOSHIBA Face Recognition may incorrectly recognize faces that are similar to a registrant E For high security purposes TOSHIBA Face Recognition is not a suitable substitute for Windows passwords When security is a high priority use your established Windows passwords to log in E Bright background light and or shadows may prevent a registrant from being recognized correctly In that case log in using your Windows password If recognition of a registrant fails repeatedly refer to your computer documentation to learn ways to
161. module slot A Cooling vents order to release the battery pack for removal For more detailed information on removing the battery pack please refer to Chapter 5 Power and Power Up Modes The memory module slot allows for the installation replacement and removal of additional memory module 1 GB 2 GB or 4 GB memory modules can be installed in the computer s two memory slots for a maximum of 8 GB system memory The actual amount of useable system memory will be less than the installed memory modules Refer to the Additional memory module section in Chapter 3 Operating Basics The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Front with the display open R830 This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable viewing angle for you User s Manual 2 33 Figure 2 18 The front of the computer with the display panel open R830 oO 6 Q Q D 12 1 Display screen 10 Touch Pad ON OFF button 2 Web Camera 11 Fingerprint Sensor 3 Web Camera LED 12
162. mputer at more than Adaptor one site it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you Battery Pack An additional battery pack can be purchased for use as either a spare or replacement Please refer to Chapter 5 Power and Power Up Modes for further information TOSHIBA Hi Speed The TOSHIBA Hi Speed Port Replicator II Port Replicator Il provides several kinds of ports Please refer to the TOSHIBA Hi Speed Port Replicator II User s manual for more details Sound System This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows To launch the Volume Mixer utility right click on the speaker icon on the Taskbar and select Open Volume Mixer from the sub menu To adjust the volume level of speakers or headphones move the Speakers slider To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level Follow the steps below to change the microphone recording level 1 2 3 Right click on the speaker icon on the Taskbar and select Recording devices from the sub menu Select Microphone and click Properties On the Levels tab move the Microphone slider to increase or decrease the microphone volume level If you feel the
163. music players via the USB port when your computer is in Sleep Mode Hibernation Mode or in the shutdown state This function is worked by the TOSHIBA Sleep Utility The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health and system cooling informing you of significant system conditions This application recognizes the system and individual component serial numbers and will track specific activities related to their usage Using the TOSHIBA Sleep Utility This utility displays whether the Sleep and Charge function is enabled or disabled and shows the positions of USB ports that support the Sleep and Charge function It also displays the remaining battery capacity Sleep and Charge Your computer can supply USB bus power DC5V to the USB port even when the power of the computer is turned OFF Power OFF includes Sleep Mode Hibernation Mode or shutdown state This function can be used for ports that support the Sleep and Charge User s Manual 4 8 function hereinafter called compatible ports Compatible ports are USB ports that have the 4 symbol icon You can use the Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digital music players However the Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification I
164. n For example CTRL C means you must hold down CTRL and at the same time press C If three keys are used hold down the first two and at the same time press the third ABC When procedures require an action such as clicking an icon or entering text the icon s name or the text you are to type in is represented in the typeface you see to the left User s Manual xiv Display Names of windows or icons or text generated by the computer that appear on its display screen are ABC presented in the type face you see to the left Messages Messages are used in this manual to bring important information to your attention Each type of message is identified as shown below Indicates a potentially hazardous situation which could result in death or serious injury if you do not follow instructions JN Pay attention A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment o J Please read A note is a hint or advice that helps you make best use of your equipment Terminology This term is defined in this document as follows Start The word Start refers to the B button in Windows 7 HDD or Hard disk drive Some models are equipped with a Solid State Drive SSD instead of a hard disk drive In this manual the word HDD or Hard disk drive also refers to the SSD unless otherwise stated Illustration In this manual situations wh
165. n screen is displayed for a logged in user whose face has not been registered The Management screen is displayed for a logged in user whose face has already been registered Click Run as administrator in lower left of the Management screen and then click the Register button The Registration screen is displayed If you wish to practice click on the Next button in the Registration screen If you do not wish to practice click on the Skip button in the Registration screen Click the Next button to start the guide Please follow the guide to practice Click the Back button to practice the guide once more Click the Next button to start image capturing process Adjust the position of your face so that it fits within the face shaped frame Once your face has been positioned properly the recording will commence Start moving your neck very slightly to the left and right and then move your neck up and down Registration will end after you have repeatedly moved your neck left right up and down When the register succeeds below message will be displayed on the screen Registration successful Now we ll do the verification test Click the Next button Click the Next button to perform the verification test Perform the verification test Face the screen as you do when you register If verification fails click the Back button and re register Please refer to step 6 from step 4 If verification is successful click t
166. n those cases turn the power of the computer ON to charge the device E When Sleep and Charge function is enabled USB bus power DC5V will be supplied to compatible ports even when the power of the computer is turned OFF USB bus power DC5V is similarly supplied to the external devices which are connected to the compatible ports However some external devices cannot be charged solely by supplying USB bus power DC5V As for the specifications of the external devices please contact the device manufacturer or check the specifications of the external devices thoroughly before use E Using the sleep and charge function to charge external devices will take longer than charging the devices with their own chargers E f Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is turned off It is recommended that you connect the AC adaptor to the computer when enabling the Sleep and Charge function E External devices connected to the USB bus power DC5V function that interfaces with the power ON OFF of the computer may always be in an operational state E When there is a current overflow of the external devices connected to the compatible ports USB bus power DC5V supply may be stopped for safety reasons E When Sleep and Charge function is enabled the USB Wakeup function does not work for compatible ports In that case if there is a USB port that does not have the Sleep and Charg
167. ncryption function EFS Encryption File System is used to encrypt a file the file cannot be further encrypted using the encryption function of this software E You can back up the fingerprint data or the information registered to Automatic password input in IE E Please use Import Export on TOSHIBA Fingerprint Utility main menu E Please also refer to the fingerprint utility Help file for more information You can start it using the following method E Click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Fingerprint Utility The main screen is displayed Click in the lower left corner of the screen Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error free or that it will accurately screen out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software E The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints E The recognition success rate may differ from user to user Setup Fingerprint Registration Please use the following procedure when first using fingerprint authentication 7 E n use the fingerprint authentication system will use the same I u
168. ng stress is applied to the AccuPoint If an error message appears reboot the computer If an error message does not appear wait a moment for the pointer to stop then continue operation Replacing the cap The AccuPoint cap is an expendable item that should be replaced after prolonged use The spare AccuPoint cap is supplied with some models 1 To remove the AccuPoint cap firmly pinch the cap and pull it straight up Figure 3 2 Removing the AccuPoint cap R850 1 AccuPoint cap 2 Position a new cap on the peg and press it into place User s Manual 3 9 1 The peg is square so be careful to align the cap s square hole with the peg The Keyboard The computer s keyboard layouts are compatible with a 104 105 key enhanced keyboard by pressing some keys in combination all of the 104 105 key enhanced keyboard functions can be performed on the computer The number of keys available on your keyboard will depend on which country region your computer is configured for with keyboards being available for numerous languages In use there are six different types of keys specifically typewriter keys function keys soft keys Hot keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps Keyboard indicators The following figure shows the position of the CAPS LOCK indicator which shows the following condition
169. ns Default and About Default Return all HW Setup values to the factory settings About Display the HW Setup version Setup This field displays the installed BIOS version EC version and date Display This tab lets you customize your computer s display settings for either the internal display or an external monitor Power On Display This tab allows you to select the display to be used when the computer is started Please note that this setting is only available on standard VGA mode and is not available as part of the Windows Desktop properties I The Power On Display is supported with some models Auto Selected Selects an external monitor if one is connected otherwise it selects the internal display Default System LCD Only Selects the internal LCD even if an external monitor is connected CPU This function allows you to set the processor s operating mode Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor the following settings are available User s Manual 4 17 Dynamically The processor s power consumption and Switchable automatic clock speed switching functions are enabled in use the processor s operation is automatically switched when necessary default Always High The processor s power consumption and automatic clock speed switching functions are disabled in use the processor will always run at its highest level of power cons
170. ns In use the utility allows you to make the FN key sticky that is you can press it once release it and they press one of the Function keys in order to access its specific function When set the FN key will remain active until another key is pressed This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints which can then be linked to a username and password in order to remove the need to input these details from the keyboard Just by swiping an enrolled finger against the fingerprint sensor the following functions will be enabled E Logon to Windows and access a security enabled homepage through Internet Explorer E Files and folders can be encrypted decrypted and third party access to them is prevented Mm Unlock the password protected screen saver E Authentication of the User Password and if applicable the HDD Hard Disk Drive Password when booting up the computer Power on Security E Single Sign on feature Fingerprint security cannot be used in models that do not have a fingerprint module installed TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows If the verification is successful the user will be logged into Windows automatically The user can thus avoid having to enter a password or the like which makes the login process easier For more information please refer to the Using the TOS
171. nt authentication screen E Enter the password manually The password is necessary only if the computer was turned off in Shut Down Mode or Hibernation Mode It is not needed in Sleep Mode and Restart To enter a password manually follow the steps as detailed below 1 Turn on the power as described in Chapter 1 Getting Started The following message will appear in the screen Password 2 Enter the Password 3 Press ENTER If you enter the password incorrectly three times in a row the computer shuts off In this case you must turn the computer back on to retry password entry HW Setup This section explains how to use the TOSHIBA HW Setup program to configure your computer and provides information on settings for various functions Accessing HW Setup To run the HW Setup program click Start gt All Programs gt TOSHIBA gt Utilities gt HWSetup HW Setup window The HW Setup window contains a number of tabs General Display CPU Boot Setting Keyboard LAN SATA USB and Advanced to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply User s Manual 4 16 OK Accepts your changes and closes the HW Setup window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the HW Setup window General This window displays the BIOS EC version and contains two butto
172. ny way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use User s Manual xviii Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort Be sure to read it before using the computer User s Manual xix Chapter 1 Getting Started A This chapter provides an equipment checklist and basic information to start using your computer Some of the features described in this manual may not function properly if you use an operating system that was not pre installed by TOSHIBA Equipment checklist Carefully unpack your computer taking care to save the box and packaging materials for future use Hardware Check to make sure you have all the following items E TOSHIBA Portable Personal Computer E AC adaptor and power cord 2 pin plug or 3 pin plug E Battery pack Is preinstalled in some computers E Spare AccuPoint pointing device cap Is included with some models Documentation E User Information Guide E Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Software The following Windows operating system and utility software are pre installed E Windows 7 TOSHIBA Recovery Media Creator TOSHIBA Assist TOSHIBA ConfigFree TOSH
173. ode gt Data CD DVD in the Settings menu Mark the Verify Written Data check box Select File Open or Full Compare mode Click the OK button How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information User s Manual 3 23 TOSHIBA VIDEO PLAYER Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER Notes on use This software can only be used on Windows 7 TOSHIBA VIDEO PLAYER software is supported for playback of DVD Video and DVD VR Frame dropping audio skipping or out of sync audio and video may occur during playback of some DVD Video titles Close all other applications when using the TOSHIBA VIDEO PLAYER Do not open any other applications or carry out any other operations during video playback Playback may stop or not function properly in some situations Unfinalized DVDs created on home DVD recorders may not be playable on the computer Use DVD Video discs with a region code which is either the same as the factory default setting if applicable or ALL Do not playback video while watching or recording television programs using other applications Doing so may cause DVD Video playback or television program recording errors In addition if prescheduled recording starts during DVD Video playback it may cause DVD Video playback or television program recording errors Please view DVD Video during times w
174. on a hard flat surface Using your computer on a carpet or other soft material can block the vents E Always provide sufficient space around the computer E Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from E Dust moisture and direct sunlight E Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones E Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters E Extreme heat cold or humidity E Liquids and corrosive chemicals User s Manual xvii Stress injury Carefully read the Instruction Manual for Safety and Comfort It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use It also includes information on work space design posture and lighting that can help reduce physical stress Heat injury E Avoid prolonged ph
175. on of batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website http eu computers toshiba europe com or contact your local city office or the shop where you purchased the product These symbols may not stick depending on the country and region where you purchased Disposing of the computer and the computer s batteries Discard this computer in accordance with applicable laws and regulations For further information contact your local government This computer contains rechargeable batteries After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regulation it may be illegal to dispose of old batteries by placing them in the trash Please be kind to our shared environment Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about
176. ontact TOSHIBA support for assistance E Refer to the TOSHIBA Hi Speed Port Replicator II User s Manual for more details Security lock A security locks enable you to anchor your computer a desk or other heavy object in order to help prevent unauthorized removal or theft The computer has a security lock slot on its right side into which you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Please refer to the instructions for the product you are using for more information User s Manual 3 48 Connecting the security lock In order to connect a security cable to the computer follow the steps as detailed below 1 Turn the computer so its right side faces you 2 Align the security cable with the lock slot and secure it in place Figure 3 19 Security lock R830 1 Security lock slot Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer User s Manual 3 49 Memory Kit 1 GB 2 GB or 4GB memory modules DDR3 1333 can easily be installed in the computer The available option memory depends on TOSHIBA authorization Universal AC If you frequently use your co
177. ool battery is installed in a warm computer In such cases you should follow the steps as detailed below 1 Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery until the Battery indicator glows green Repeat these steps two or three times until the battery recovers normal capacity Monitoring battery capacity J Remaining battery power can be monitored using the following methods E Clicking the battery icon on the Taskbar E Via the Battery Status in the Windows Mobility Center window E You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time This is because the computer needs this time to check the battery s remaining capacity and then calculate the remaining operating time based on this together with the current power consumption E Please be aware that the actual remaining operating time may differ slightly from the calculated time E With repeated discharges and recharges the battery s capacity will gradually decrease In view of this it will be noted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time A battery s usefulness depends on how long it can supply po
178. or further information on installing and removing memory modules User s Manual 6 14 Problem If there is a memory malfunction the Power indicator will repeatedly flash on for 0 5 seconds off for 0 5 seconds in the following patterns If there is an error in only Slot A orange twice then green once If there is an error in only Slot B orange once then green twice If there are errors in both Slot A and Slot B orange twice then green twice Sound system Procedure In the event the Power indicator flashes when the computer is turned on you should first check that the installed memory module s are compatible with the computer If there is an error with a compatible memory module there is a possibility the memory module is damaged If you determine that an incompatible module has been installed you should follow the steps as detailed below Turn off the computer 1 Disconnect the AC adaptor and all peripheral devices Remove the battery pack Remove the incompatible memory module 4 Install the battery and or connect the AC adaptor 5 Turn on the computer on If you are still unable to resolve the problem contact TOSHIBA Support In addition to the information in this section please also refer to the documentation supplied with your audio device Problem No sound is heard Procedure Adjust the volume To increase the volume click the volume up button and to dec
179. or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty E When recording in dimly lit environments select Night Mode which allows for brighter images with less noise Wireless LAN antennas Some computers in this series are equipped with the Wireless LAN antennas User s Manual 2 11 w amp 0 2 Legal Footnote Wireless LAN For more information regarding Wireless LAN please refer to the Legal Footnotes section in Appendix C Wireless WAN antennas WiMAX antennas Bluetooth antenna Stereo speakers eco button TOSHIBA Presentation button AccuPoint Touch Pad ON OFF button Touch Pad control buttons Touch Pad Fingerprint Sensor Some computers in this series are equipped with the Wireless WAN antennas Some computers in this series are equipped with the WiMAX antennas Some computers in this series are equipped with the Bluetooth antenna The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Press this button to launch the TOSHBIA eco Utility TOSHIBA eco Utility can be used only in Windows 7 The TOSHIBA Presentation button has the same functionality as the Connect display button in the Mobility Center A pointer control device located in the center of the keyboard is used to cont
180. ormal TOSHIBA HDD Protection is enabled Protection TOSHIBA HDD Protection is active The hard disk drive head is in a safe position OFF TOSHIBA HDD Protection is disabled TOSHIBA HDD Protection Properties You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection Properties window To open the window click Start gt All Programs gt TOSHIBA gt Utilities gt HDD Protection Settings The window can also be started from the icon on the Taskbar or from the Control Panel HDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection Detection Level This function can be set to four levels The sensitivity levels in which vibrations impacts and their similar signs are detected can be set to OFF 1 2 and 3 in ascending order Level 3 is recommended for better protection of the computer However when the computer is used in a mobile environment or in other unstable conditions setting the detection level to 3 could result in frequent execution of TOSHIBA HDD Protection which will slow Hard Disk Drive reading and writing Set a lower detection level when the speed of Hard Disk Drive reading and writing is a priority User s Manual 4 23 Different detection levels can be set depending on whether the computer is used as handheld or mobile usages or whether it is used in a stable environment such as on a table in the workplace or at home By setting different detection l
181. ormatting destroys all stored data User s Manual 1 2 E tis a good idea to periodically back up the internal hard disk drive or other main storage device to external media General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss E Before you install a device or application save any data in memory to the hard disk drive or other storage media Failure to do so may result in the loss of data Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power It is also the fastest way to get started because the battery pack will need to be charged before you can operate from battery power The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz enabling you to use this computer in almost any country region The adaptor converts AC power to DC power and reduces the voltage supplied to this computer E Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor E Never plug the AC adaptor into a power source that does not c
182. orrespond to both the voltage and the frequency specified on the regulatory label of the unit Failure to do so could result in a fire or electric shock possibly resulting in serious injury E Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury E The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region For use in other regions please buy power cords that conform to safety rules and regulations in the particular region E Do not use a 3 pin to 2 pin conversion plug E When you connect the AC adaptor to the computer always follow the steps in the exact order as described in the User s Manual Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts E Never place your computer or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use E Always place your computer or AC adaptor on a flat and hard surface that is resistan
183. ot write toa Remove the memory media card from the computer memory media card and check to ensure that it is not write protected You cannot read a file Check to ensure the required file is actually on the memory media card that is inserted into the computer If you are still unable to resolve the problem contact TOSHIBA Support Smart Card For further information please refer to Chapter 3 Operating Basics Problem Procedure Smart Card error Remove the Smart Card from the computer make occurs sure to confirm that the card oriented correctly and reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your Smart Card for further information User s Manual 6 9 Dual Pointing device If you are using a USB mouse you should also refer to both the USB mouse section in this chapter and the documentation supplied with your mouse Touch Pad AccuPoint Problem Procedure Either the Touch Pad Check the Device Select settings or the AccuPoint Click Start gt Control Panel gt Hardware and does not work Sound gt Mouse On screen pointer In this instance the system might be busy Try does not respond to moving the mouse again after waiting a short while pointing device operation Double tapping In this instance you should initially try changing the Touch Pad or double click speed setting within the Mouse Control double clicking
184. outlet if it still does not operate properly you should contact TOSHIBA Support No light Under any other conditions the indicator does not light Power indicator Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted Green Indicates power is being supplied to the computer and the computer is turned on Blinking orange Indicates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition In Sleep Mode this indicator will turn on for one second and off for two seconds No light Under any other conditions the indicator does not light Battery This section explains battery types use recharging methods and handling Battery types The computer has different types of batteries Battery pack When the AC adaptor is not connected the computer s main power source is a removable lithium ion battery pack also referred to in this manual as the main battery You can purchase additional battery packs for extended use of the computer away from an AC power source although you should not change the battery pack while the AC adaptor is connected User s Manual 5 3 Before you remove the battery pack save your data and shut down the computer or place the computer into Hibernation Mode Please be aware that when placing the computer into Hibernation Mode the contents of memo
185. owing hardware and software requirements are met E 64 bit Operating System HM 64 bit CPU Chipset and BIOS Basic Input Output System HM 64 bit Device drivers HM 64 bit applications Certain device drivers and or applications may not be compatible with a 64 bit CPU and therefore may not function properly Memory Main System Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics may vary depending on the graphics system applications utilized system memory size and other factors If your computer is configured with more than 3 GB memory the memory might be displayed as approximately 3 GB only depending on the computer s hardware specifications This is correct because the operating system usually displays the available memory instead of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN etc require their own memory space Since a 32 bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the overlapped memory is not available to the operating system Even though some tools might display the actual physical memory built into your computer the memory a
186. pines Poland Portugal Puerto Rico Qatar Romania Rwanda Saudi Arabia Serbia Slovakia Slovenia South Korea Spain Sri Lanka Sweden Switzerland Tanzania Thailand Trinidad and Tobago Turkey UK Uruguay USA Zimbabwe Approved Countries Regions for the Intel Centrino Wireless N 1000 BGN b g Wireless LAN A T This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment in the countries regions which are not listed in the table below E An ad hoc mode is not available in 802 11n mode E Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 E Connection with an access point by the Infrastructure mode is Ch1 Ch13 As of Feb 2011 Argentina Australia Austria Azerbaijan Bahamas Bahrain Belgium Bosnia and Herzegovina Brazil Brunei Bulgaria Cambodia User s Manual D 11 Canada Chile China Costa Rica Croatia Cyprus Czech Republic Denmark Poland Portugal Qatar Dominican Republic Ecuador Egypt Estonia Finland France Germany Ghana Greece Honduras Hong Kong Hungary Iceland India Indonesia lreland Italy Jamaica Japan Jordan Kenya Kuwait Latvia Lebanon Liechtenstein Lithuania Luxemburg Malawi Malaysia Malta Mexico Montenegro Monaco Nepal Netherlands New Zealand Nicaragua Norway Oman Pakistan Papua New Guinea Paraguay Peru Philippines Romania Rwanda Saudi Arabia Serbia
187. ping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use the keyboard you should contact TOSHIBA Support Procedure Press the FN F5 hot keys to adjust the display priority and to make sure it is not set for output to an external monitor User s Manual 6 7 Problem Markings appear on the computer s display panel Hard disk drive Problem Computer does not boot from hard disk drive Slow performance Optical Disc Drive Procedure These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed You should try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it Procedure Check to see whether there is a CD ROM DVD ROM in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to the Boot Setting section in Chapter 4 Utilities amp Advanced Usage for further information The files on the hard disk drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condi
188. port Microphone jack Headphone jack This port provides 15 pin analog VGA port Please refer to Appendix A for information on external RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer HDMI out port can connect with Type A connector HDMI cable Some models are equipped with an HDMI out port One DisplayPort which complies to the V1 1a standard is provided on the left side of the computer Some models are equipped with a DisplayPort One eSATA USB combo port which complies to the USB 2 0 standard is provided on the left side of the computer This port has eSATA External Serial ATA function The port with the icon 4 has Sleep and Charge function One Universal Serial Bus port which complies to the USB 2 0 standard is provided on the left side of the computer A 3 5 mm mini microphone jack enables connection of a three conductor mini jack for monaural microphone input A 3 5 mm mini headphone jack enables connection of stereo headphones User s Manual 2 16 o l1 The integrated sound system provides support for the computer s internal speakers and microphone as well as allowing an external microphone and headphones to be connected via the appropriate jacks Right side R840 The following figure shows the computer s right side Figure 2 9 The right side of the computer R840 1 SmartCard slot 5 Universal Serial Bu
189. power button Please note that this feature must be enabled within the Power Options to access it click Start gt Control Panel gt System and Security gt Power Options When you turn the power back on you can continue where you left when you shut down the computer E When the computer is in Sleep Mode the power indicator will blink orange E f you are operating the computer on battery power you can lengthen the overall operating time by turning it off into Hibernation Mode Sleep Mode will consume more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions E Power is turned back on immediately after shutting down E Memory circuits are exposed to static electricity or electrical noise Hibernation Mode The Hibernation Mode feature saves the contents of memory to the hard disk drive when the computer is turned off so that the next time it is turned on the previous state is restored Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer E Save your data While entering Hibernation Mode the computer saves the contents of memory to the hard disk drive However for safety sake itis best to save your data manually E Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed Wait for the Hard Disk Drive Optical Disc Drive eSATA indicator to go out
190. ptor is abnormal or if the computer s power supply malfunctions this indicator will flash orange The Power indicator normally glows green when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will flash orange approximately two seconds on two seconds off both while the system is shutting down and while it remains turned off User s Manual 2 14 o Y l Battery indicator Hard Disk Drive Optical Disc Drive eSATA indicator Memory media slot indicator Wireless communication indicator Wireless WAN WiMAX indicator Left side R840 The following figure shows the computer s left side Figure 2 8 The left side of the computer R840 The Battery indicator shows the condition of the battery s charge green indicates the battery is fully charged orange indicates the battery is charging and flashing orange indicates a low battery condition Please refer to Chapter 5 Power and Power Up Modes for more information on this feature The Hard Disk Drive Optical Disc Drive eSATA indicator blinks green whenever the computer is accessing the built in hard disk drive optical disc drive or eSATA device The Memory media slot indicator blinks green when the computer is accessing the memory media slot The Wireless communication indicator glows orange when the Wireless functions are turned on Some models are equipped with Wireless functions The Wir
191. r Please be aware of the following limitations when you use the TOSHIBA Disc Creator m DVD Video cannot be created using TOSHIBA Disc Creator Mm DVD Audio cannot be created using TOSHIBA Disc Creator E You cannot use TOSHIBA Disc Creator s Audio CD function to record music to DVD R DVD R DL DVD RW DVD R DVD R DL or DVD RW media E Do not use the Disc Backup function of TOSHIBA Disc Creator in order to copy DVD Video or DVD ROM material that has copyright protection m DVD RAM discs cannot be backed up using the Disc Backup function of TOSHIBA Disc Creator E You cannot back up CD ROM CD R or CD RW media to DVD R DVD R DL or DVD RW media using the Disc Backup function of TOSHIBA Disc Creator E You cannot back up CD ROM CD R or CD RW media to DVD R DVD R DL or DVD RW media using the Disc Backup function of TOSHIBA Disc Creator User s Manual 3 22 You cannot back up DVD ROM DVD Video DVD R DVD R DL DVD RW DVD R DVD R DL or DVD RW to CD R or CD RW media using the Disc Backup function of TOSHIBA Disc Creator TOSHIBA Disc Creator cannot record in packet format You might not be able to use the Disc Backup function of TOSHIBA Disc Creator to back up a DVD R DVD R DL DVD RW DVD R DVD R DL or DVD RW disc that was made with other software on a different optical media recorder If you add data to a DVD R DVD R DL DVD R or DVD R DL disc that you have already recorded to you might not be
192. r To connect a monitor follow the steps as detailed below User s Manual 3 42 Connecting the monitor cable 1 Connect the monitor cable to the External RGB monitor port Figure 3 16 Connecting the monitor cable to the External RGB monitor port R830 1 External RGB monitor port 2 Monitor cable I There are no fastening screws for an external monitor cable on this computer s External RGB monitor port However external monitor cables which have connectors with fastening screws can still be used 2 Turn the external monitor s power on When you turn on the power the computer will automatically recognize the monitor and determine whether it is a color or monochrome device In the event that you find that there are issues getting an image displayed on the correct monitor you should consider using the FN F5 hot key to change the display settings if you then disconnect the external monitor before you turn the computer s power off be sure to press FN F5 hot key again to switch to the internal display Please refer to the The Keyboard section for further details on using hot keys to change the display setting l1 Do not disconnect the external monitor while in Sleep or Hibernation Mode Turn off the computer before disconnecting the external monitor When displaying desktop at external analog monitor desktop is sometimes displayed on the center of the monitor with black bars around desktop with small size At that
193. rd with the relevant keys having grey letters at their front edge The overlay provides the same function as the numeric keypad on a standard 104 105 key enhanced keyboard Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control Arrow Mode To turn on Arrow Mode press FN F10 the Arrow Mode indicator lights and you are able to access cursor and page control functions by using the keys You are able to press FN F10 again to turn off this overlay function User s Manual 3 7 Numeric Mode To turn on Numeric Mode press FN F11 the Numeric Mode indicator lights and you are able to access numeric characters by using the keys You are able to press FN F11 again to turn off this overlay function Temporarily using normal keyboard overlay on While using the overlay you can temporarily access the normal keyboard functions without having to turn the overlay off 1 Hold down FN key and press any other key this key will operate as if the overlay were off 2 Type upper case characters by holding down FN SHIFT and pressing a character key 3 Release FN key to continue using the selected overlay function Temporarily using overlay overlay off While using the normal keyboard function you can temporarily use the keypad overlay without having to turn it on 1 Hold down FN key 2 Check the keyboard indicators as pressing the FN key will turn on the mo
194. rease it click the volume down button Check the software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working 6 15 Problem Annoying sound is heard External monitor Please also refer to Chapter 3 Operating Basics and to the documentation supplied with your monitor for further information Problem Monitor does not turn on No display Procedure In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer please refer to Sound System in Chapter 3 Operating Basics for further information Volume cannot be adjusted during Windows start up or shut down If you are still unable to resolve the problem contact TOSHIBA Support Procedure After confirming that the monitor s power switch is on you should check the connections to make sure that the power cord adaptor is firmly connected to the monitor and to a working power outlet Try adjusting the contrast and brightness controls on the external monitor Press the FN F5 hot key in order to change the display priority and ensure that it is not set for the internal display only Check to see if the external monitor is connected When the external monitor is set as the primary d
195. recognition success rate E Soaked or swollen finger for example as may occur after taking a bath Injured finger Wet finger Soiled or oily finger E Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate Enroll two or more fingers Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers Check the condition of your finger any conditions which have changed since enrollment such as injury rough skin and extremely dry wet soiled dirty oily soaked or swollen fingers may lower the recognition User s Manual 3 10 success rate Also if the fingerprint is worn down or the finger becomes thinner or fatter the recognition success rate may be lowered E As the fingerprint for each finger is different and unique you should ensure that only the registered or enrolled fingerprint or fingerprints are used for identification E Check the position and speed at which you swipe your finger across the sensor please refer to the preceding drawing E The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints E The recognition success rate may differ from user to user Points to note about Fingerprint Utility E If Windows 7 file e
196. rol the on screen pointer Refer to the Using the AccuPoint section in Chapter 3 Operating Basics Some models are equipped with a AccuPoint Pressing the Touch Pad ON OFF button enables or disables the Touch Pad function The control buttons located below the Touch Pad allow you to select menu items or manipulate text and graphics as designated by the on screen pointer The Touch Pad located in the palm rest is used to control the movement of the on screen pointer For more information please refer to the Using the Touch Pad in Chapter 3 Operating Basics This sensor enables you to enroll and recognize a fingerprint For detailed information on Fingerprint Sensor refer to chapter 3 Using the Fingerprint Sensor Some models are equipped with a Fingerprint Sensor User s Manual 212 Keyboard AccuPoint control buttons ly Power button Display hinges LCD Sensor switch The internal keyboard provides dedicated numeric keys dedicated cursor control keys Ag and B Keys Refer to the The Keyboard section in Chapter 3 Operating Basics for details Control buttons below the keyboard let you select menu items or manipulate text and graphics designated by the on screen pointer Refer to the Using the AccuPoint section in Chapter 3 Operating Basics Some models are equipped with the AccuPoint control buttons Press this button to turn the computer s power on and off The display hinges allow the d
197. rom the hard disk drive to the optical media do not use the cut and paste function as the original data will be lost if there is a write error User s Manual 3 21 E Do not perform any of the following actions E Change users in the Operating Systems E Operate the computer for any other function including such tasks as using a mouse or Touch Pad or closing opening the display panel E Start a communication application such as a modem Apply impact or vibration to the computer E Install remove or connect external devices including such items as an ExpressCard memory media card USB device external monitor or an optical digital device E Use the audio video control button to reproduce music or voice HM Open the optical disc drive E Do not use shut down log off Sleep Mode or Hibernation Mode functions while writing or rewriting E Make sure that the write rewrite operation is completed before going into either Sleep Mode or Hibernation Mode You can remove an optical media on the optical disc drive after writing is completed E Ifthe media is of poor quality or is dirty or damaged writing or rewriting errors may occur E Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand E Keep mobile phones and other wireless communication devices away from the computer TOSHIBA Disc Creato
198. ry will be saved to the hard disk drive although for safety sake it is best to also save your data manually Real Time Clock RTC battery The Real Time Clock RTC battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working in this instance the following message will be displayed when you turn on the power RTC Power Failure Check system Then press F2 key You can change the Real Time Clock settings by turning on the computer while pressing the F2 key and then release F2 key when the TOSHIBA Leading Innovation gt gt gt screen appears Please refer to Chapter 6 Troubleshooting for further information The RTC battery does not charge while the computer is turned off even if the AC adaptor is attached Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions E Make sure the battery is securely installed in the computer before attempting to charge the battery pack Improper installation could generate smoke or fire or cause the battery pack to rupture E Keep the battery pack
199. s E When the CAPS LOCK indicator glows the keyboard will produce capitals when any letter is typed User s Manual 3 3 Figure 3 3 CAPS LOCK indicator R830 1 CAPS LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format Function keys F1 F12 The function keys not to be confused with the special FN key are the twelve keys at the top of your keyboard these keys function differently from other keys EEI C3 E Ed E EA Ed Cd E EJ E a e J v A y X F1 through F12 are called function keys because they execute programmed functions when pressed and when used in combination with the FN key those keys marked with icons also execute specific functions on the computer Soft keys FN key combinations e The FN function is used in combination with other keys to form soft keys Soft keys are key combinations that enable disable or configure specific features Please note that some software may disable or interfere with soft key operations and that the soft key settings are not restored when the computer returns from Sleep Mode User s Manual 3 4 i This computer s keyboard is designed to provide all the features of the 104 key enhanced keyboard Since the keyboard is smaller and has fewer keys some of the enhanced keyboard functions must be simulated using two keys instead of one on the larger keyboard The
200. s USB 2 0 or 3 0 port 2 Optical disc drive 6 LAN jack 3 ExpressCard slot 7 Security lock slot 4 Memory media slot Provided with some models Product appearance depends on the model you purchased Smart Card slot This slot allows you to install a smart card device Some models are equipped with a Smart Card slot Optical disc drive The computer may be configured with a DVD Super Multi with Double Layer recording drive J 2 6GB and 5 2GB DVD RAM media cannot be read from or written to User s Manual 2 17 ExpressCard slot Memory media slot Universal Serial Bus USB 2 0 or 3 0 port LAN jack This slot allows you to install a single ExpressCard 34 device Some models are equipped with a ExpressCard slot This slot lets you insert an SD SDHC SDXC memory card miniSD microSD Card and MultiMediaCard Refer to the Optional devices section in Chapter 3 Operating Basics for more information One Universal Serial Bus port which complies to the USB 2 0 or 3 0 standard is provided on the right side of the computer The USB port type may vary depending on the model you purchased The Port with blue color is USB 3 0 port The USB 2 0 port is compliant with USB 2 0 standard and not compatible with USB 3 0 devices The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices This jack lets you connect to a LAN The adaptor has built
201. s 1080p 1920 by 1080 True Color 32bit 30Herts Interlaced 1080i 1280 by 720 True Color 32bit 60Herts 720p User s Manual 3 45 Display mode at List All Modes HD Format 720 by 576 True Color 32bit 50Herts 576p 720 by 480 True Color 32bit 60Herts 480p O l1 The above display mode is a typical HDMI display mode The selectable display modes will vary for different HDMI monitors DisplayPort Some models are equipped with a DisplayPort This port enables you to connect an external monitor Connecting the DisplayPort 1 Plug one end of the DisplayPort cable into the DisplayPort on your external monitor 2 Turn on the external monitor 3 Plug the other end of the DisplayPort cable into the DisplayPort on your computer E As the port operation of all external monitors have not been confirmed J some monitors may not function properly E When you change the display output device by hot key like FN F5 the playback device may not switch automatically In this case in order to set the playback device to the same device as the display output device please adjust the playback device manually by the following steps a Click Start gt Control Panel gt Hardware and Sound gt Sound b In the Playback tab select the playback device which you want to switch to c To use the internal speakers on your computer select Speakers To use the television or the external monitor that
202. s only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 a i By participating in separate collection of products and batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website http eu computers toshiba europe com or contact your local city office or the shop where you purchased the product User s Manual Disposal of batteries and or accumulators Pb Hg Cd The crossed out wheeled dust bin symbol indicates that batteries and or accumulators must be collected and disposed of separately from household waste If the battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled dust bin symbol By participating in separate collecti
203. screen is displayed and the program will begin monitoring system functions and collecting information If a TOSHIBA PC Health Monitor message is displayed A message will be displayed if any changes which may interfere with the operation of the program are detected Follow the instructions displayed on screen in the message Using the Hard Disk Drive HDD Protection This computer has a function for reducing the risk of damage on the hard User s Manual 4 22 disk drive Using an acceleration sensor built into the computer TOSHIBA HDD Protection detects vibration shocks and similar signs of movement of the computer and automatically moves the Hard Disk Drive head to a safe position to reduce the risk of damage that could be caused by head to disk contact E The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged E During audio video playback when the computer detects a shock or vibration and the hard disk drive s head is parked the playback might be temporarily interrupted E TOSHIBA HDD Protection cannot be used in models that are equipped with SSD When vibration is detected a message will be displayed on the screen and the icon in the Taskbar notification area will change to the protection state This message is displayed until the OK button is pressed or 30 seconds pass When vibration subsides the icon returns to the normal state Taskbar icon S S x N
204. seccecscavtoeadacds wteevecttaeicamersciseaereersts 4 6 Using the TOSHIBA Sleep Utility cceecsseeeeeseeeeeseesseeseeeenseeeseeeees 4 8 Using the TOSHIBA Face Recognition csccsssseesetsserseeeeseeees 4 10 TOSHIBA Password Utility ccecceseseeeeseeeeseeeeeeseeenseeeseenseeenseeenees 4 14 FAW SOU pecs ceccoce debe eceas eset ace acsecent E E cade beer T 4 16 TOSHIBA PC Health Monitor c ccssecsseseseeeseeseeeeneneeseeeeeeesseenseeeneee 4 21 Using the Hard Disk Drive HDD Protection ccsssssseseeeeees 4 22 TOSHIBA HDD Protection Properties ccsccesesseeeeeeeseeneeeeeeenee 4 23 System ROCOVONY isi25 cloaca ec ccdecesees dete ced eeeenaheds Seapine eeencecedecdaneeeenieait 4 24 Triple Quad Multi Monitor ccseseeeeeeeseeeeeeesseeeneeesseeseeeesseeeenenes 4 28 Power and Power Up Modes Power CONCITONS siciccsiiiscstevscstccsesscisstacteetddsedsassvascsanenseacseansssedsaanenscneceti 5 1 Monitoring Of power condition s ssseusssunsnnunnnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnn 5 2 Battery cciccscisscsiccisccccscacsasascasssaacesescarsscaseaaddceveateussndausnsiacecanssseaueuiesscnuseain 5 3 User s Manual Chapter 6 Appendix A Appendix B Appendix C Appendix D Power uUp MOdES wiccsessicicescerssssecsesrcisscacteenscsensascnessadinssasensecsissneatecssdeeneei Panel power on off System automatic Sleep Hibermation cescceseeeseeeeeseeeseeneeeeeee 5 10
205. sername and password as defined within the Windows operating system If no Windows password has been configured you must do this before starting the fingerprint registration process User s Manual 3 11 i E This sensor has the memory space for at least twenty fingerprint patterns You might be able to register more fingerprint patterns depending on the sensor memory usage 1 Click Start gt All Programs gt TOSHIBA gt Utilities gt TOSHIBA Fingerprint Utility or click the Fingerprint utility icon in the Taskbar 2 The Enroll screen is displayed Enter the current account password into the Windows Password field If no Windows password has been configured you will be asked to configure the new logon password Then click Next 3 Click the non enrolled finger icon above the finger you want to register and then click Next 4 The note for enrollment operation screen is displayed Confirm the message and then click Next 5 The scanning practice screen is displayed You are able to practice swiping three times your finger to ensure you use the correct method When you have finished practicing swiping your finger click Next 6 Swipe three times with the same finger If scanning of fingerprint succeeds Enrollment succeeded Do you want to save this fingerprint message box will appear Click OK 7 The following message will be displayed Its strongly recommended you enroll one more fingerprint Cli
206. sh to reformat a media card be sure to do so with a device that uses media cards Formatting an memory media card Memory media cards are sold already formatted in conformity to specific standards If you reformat an memory card be sure to reformat it with a device such as digital camera or digital audio player that uses the memory cards not with the format command provided within Windows Should you need to format all areas of the memory card including the protected area you will need to obtain an appropriate application that applies the copy protection system Media care Observe the following precautions when handling the card Card care E Do not twist or bend cards E Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid E Do not touch the metal part of a card or expose it to liquids or let it get dirty E After using card return it to its case E The card is designed so that it can be inserted only one way Do not try to force the card into the slot E Donotleave a card partially inserted in the slot Press the card until you hear it click into place Memory card care J E Set the write protect switch to the lock position if you do not want to record data E Memory cards have a limited lifespan so it is important to backup important data E Do not write to a card if the battery power is low Low power could affect writing accuracy E Do not remove a card wh
207. st recently used overlay function if the Numeric Mode indicator lights you can use the overlay for numeric entry while if the Arrow Mode indicator lights you can use the overlay for cursor and page control function 3 Release FN key to return to normal keyboard operation Temporarily changing modes If the computer is in Numeric Mode you can switch temporarily to Arrow Mode by pressing a SHIFT key while if it is in Arrow Mode you can switch temporarily to Numeric Mode by also pressing a SHIFT key Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation but you are able to generate these characters using their specific ASCII codes 1 Hold down ALT with the overlay on or ALT FN with overlay off 2 Using the overlay keys type the ASCII code of the character you require 3 Release ALT or ALT FN the ASCII character will appear on the display screen Using the Fingerprint Sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints By enrolling the ID and password onto the fingerprint authentication feature it is no longer necessary to input the User s Manual 3 8 i password from the keyboard Fingerprint feature enables you to E Logon to Windows and access a security enabled homepage through Internet Explorer E Files and folders can be encrypted decrypted and third party access to them prevented
208. t View and scroll through your history of opened or imported files via thumbnails in an intuitive user interface To access this utility click Start gt All Programs gt TOSHIBA gt TOSHIBA ReelTime User s Manual 4 4 pio TOSHIBA Media Controller TOSHIBA Speech System TOSHIBA Intelligent Display Management TOSHIBA Resolution Plug in For Windows Media Player Trusted Platform Module TPM This application allows you to control your music pictures and videos by streaming content to any compatible device in your home To access this utility click Start gt All Programs gt TOSHIBA gt TOSHIBA Media Controller gt TOSHIBA Media Controller For more information please refer to the TOSHIBA Media Controller Help The TOSHIBA Speech System consists of a voice composition application text to speech that analyzes documents and reads them aloud and a speech recognition application that recognizes the words you speak into a microphone This allows you to control and operate various Windows programs by voice command rather than using the keyboard or a mouse To access this utility click Start gt All Programs gt TOSHIBA gt Speech System For more information please refer to the TOSHIBA Speech System Help The Intelligent Display Management can manage the power usage of the display s The power to a display is automatically turned off when it is not in use The plug in
209. t to heat damage User s Manual 173 Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the power cord to the AC adaptor Figure 1 1 Connecting the power cord to the AC adaptor 2 pin plug Figure 1 2 Connecting the power cord to the AC adaptor 3 pin plug ae T Either a 2 pin or 3 pin adaptor cord will be included with the computer depending on the model 2 Connect the AC adaptor s DC output plug to the DC IN 19V jack on the left of the computer User s Manual 1 4 Figure 1 3 Connecting the DC output plug to the computer R830 1 DC IN 19V jack 2 DC output plug 3 Plug the power cord into a live wall outlet the Battery and DC IN indicators on the front of the computer should glow Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 1 4 Opening the display panel R830 1 Display panel Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer User s Manual 1 5 Be careful not to open the display panel too far as this could put stress on the display
210. ternal Hardware Components cescceseeeeeeeesseeeeeeeeeeensneensenenees 2 37 Operating Basics TOSHIBA Dual Pointing Device cccsccsseeseeeseeesseeneeeesseeseeeneeeeees 3 1 User s Manual Chapter 4 Chapter 5 The K YDO al issssccevisccssscsssecasdiessstsseasiectansessvdecsadncandcenivisaucuvsrisucsnacerdeasats 3 3 Using the Fingerprint Sensor csccsecesesseesseeeeseesseeeseeeneeeenseeneeeenee 3 8 Optical diS GriV S ic cciccisstticiscccccssereccsenceccecseaccencersvecesncesetessaeceoteescee 3 15 TOSHIBA VIDEO PLAYER ssnsrssssannnnnannnnnnnnnnnnnannannannannnannannanananannnannna 3 24 Wireless COMMUNICATIONS ccceseesseeeeeeeeeseeeeeeseeeeeseeeeaeeeenenseenenees 3 26 LAN ii siccccececctvaccesnacesuccesccezecsvacessnessauiendeestecseccnsacsecccescseecedezcesascerscecetensce 3 29 Optional Gevices wicic cecccccecccdesscetscecceee cctecenceeseatessececessvenesacesotessadecceeectes 3 31 ExpressCard a ccccccccsscecsececsceiessedecueseacesnecssceeatessccsacacsanessceesacesstesseececstes 3 32 Smart Card cisecssccesscecacecececencessecccececsceesueceaneccsetsaedcceseeseescessacessacessceestexs 3 33 Memory media SlOt cccecssseeesseeeeseeeensseeseseeeeaseeeeeseeeeesseeseneeeeeneneneas 3 34 Memory media ccccsestscsscccscsccevsectassstessesnerssadesesacceesanceessacdeccncesnenaevenasunsss 3 35 Media Care ic ccisissssectsnadsiceseasseaicceesaicisceaescundasesssnteaaacnnesanasencaseeadutdeaseceeas 3 36 Inser
211. tery pack please refer to Chapter 5 Power and Power Up Modes The memory module slot allows for the installation replacement and removal of additional memory module 1 GB 2 GB or 4 GB memory modules can be installed in the computer s two memory slots for a maximum of 8 GB system memory The actual amount of useable system memory will be less than the installed memory modules Refer to the Additional memory module section in Chapter 3 Operating Basics The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Front with the display open R840 This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable viewing angle for you User s Manual 2 21 Figure 2 12 The front of the computer with the display panel open R840 1 Display screen 2 Microphone 3 Web Camera LED 4 Web Camera 5 Bluetooth antenna Wireless LAN antennas Wireless WAN antennas WiMAX antennas not shown 6 LCD Sensor switch not shown 7 Stereo speakers 8 Display hinge 9 Power button 10 Key
212. the button is black and concave Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction Default Format You can change the sample rate and bit depth of sound Video mode Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution dialog click Start gt Control Panel gt Appearance and Personalization gt Display gt Change display User s Manual 3 51 pmi o settings If you are running some applications for example a 3D application or video playback and so on you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly Disabling Windows Aero may also help correct this issue Computer Handling This section explains computer handling and maintenance Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it E Becareful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage HM Clean the plastics of the computer using a slightly water dampened cloth
213. the chemical substances in our products according to REACH regulation Please consult the following website www toshiba europe com computers info reach for information about the presence in our articles of substances included on the candidate list according to article User s Manual 59 1 of Regulation EC No 1907 2006 REACH in a concentration above 0 1 weight by weight Following information is only for Turkey E Compliant with EEE Regulations TOSHIBA meets all requirements of Turkish regulation 26891 Restriction of the use of certain hazardous substances in electrical and electronic equipment E The number of possible pixel failures of your display is defined according to ISO 13406 2 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure E Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes in battery time is not a defect or failure Optical disc drive safety instructions J Be sure to check the precautions at the end of this section JN E The drive model employs a laser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location E Use of controls adjustments or the perfor
214. the detailed information Caution Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits Nevertheless the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized In the usual operating configuration the distance between the antenna and the user should not be less than 20cm Please refer to the computer user s manual for the details regarding antenna location The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca Caution Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range User s Manual D 5 Taiwan Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance transmitting power or alter original characteristic as well as performance to an approved low power radio frequency devices Article 14 The low power radio frequency devices shall not influence aircraft security and interfere legal communications If found the user shall cease operating immediately until no interference is achieved The sai
215. tic power off System automatic Sleep Hibernation Mode Keypad overlay Power on password Press this button to launch the TOSHBIA eco Utility This button changes On and Off of eco Mode When eco Mode is On the icon turns green When eco Mode is Off the icon turns gray The TOSHIBA Presentation button has the same functionality as the Connect display button in the Mobility Center Hot keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program This feature automatically cuts off power to the computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power Options This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time with power being restored when the hard disk drive is next accessed This can be specified in the Power Options This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time This can be specified in the Power Options A ten key numeric keypad is integrated into the keyboard Please refer to the Keypad overlay section in Chapter 3 Operating Basics for information on using this feature Two levels of password security supervisor and user are available to prev
216. ting a memory MEA s sssussseussnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnna 3 37 Removing a memory media s sssusssunssnunnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnn 3 38 Additional memory module ssusssenssnunnsnunrnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnennnnne 3 38 External MON tOTF ssssssnussnunnnnnnnnnnnnnnnnnnnnnnnnnnnunnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnn nnne 3 42 AD E A 3 44 DiSplayPOMt ceiccisisccsscessicesesnidssncsissecesctansseaasuecnaaiucescavesadsessaudesieassivaasusaie 3 46 eSATA External Serial ATA devices ccsccseceeeeettesseeeeeeeeeeneeeeeee 3 46 TOSHIBA Hi Speed Port Replicator Il c ccesessesseeseesseesseeeeeenees 3 48 Security lOCK eaccstecccec ssteceeesccesscecsecsctees see cendecnssd eapdecsed ested ses cauessstcceseceies 3 48 Optional TOSHIBA ACCeSSOTICS ccsecceseeeeeeeeeteeeeneeeeeeeeeneeeeeenenees 3 49 SOUNC SYSteM wscccsicescsctcccceccecestesssccseeeccteescdeesssnsucccceesccessucesaeeessttecceceins 3 50 Video MOG icsesiccicsescaiesceseasiisasecnessaieceeanseedenedsessisivestavadeaniecasecaaveunsecunaie 3 51 Computer Handling cscccceccsecesscecseccescctececeeceessstcesccaneeescedsuessonecenetecaedecee 3 52 Heat dispersal cccccctcccssncssscscsesssenrecssarsnsecnescassscencnsessanasensesesnessanauasanee 3 53 Utilities amp Advanced Usage Utilities and Applications ccsessessseeessteeesseeeeeseeeeenseesesseeeeeeeenenees 4 1 Special atures iis sass cevccves seed cece tsce cde
217. tion may be disabled Select the Enable Sleep and Charge check box in the TOSHIBA Sleep utility to enable this function When there is a current overflow of the external device connected to the compatible port USB bus power DC5V supply may be stopped for safety reasons When this happens disconnect an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function can not be still used even if only one external device is connected stop using the external device because its current is over the acceptable value of this computer Some external devices may not be able to use the Sleep and Charge function In this case please try one or more of the following methods E Select another mode E Turn OFF the computer while external devices are connected E Connect external devices after turning OFF of the computer If this function can not be still used change the setting to disable the function and stop using this function If Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is turned off Connect the AC adaptor to the computer or disable the Sleep and Charge function Some external devices may not work when connected to a compatible port if the Sleep and Charge function is enabled Reconnect the external device after turning the computer ON If the external device sti
218. tion of your files and the hard disk drive Please refer to the operating system s documentation or online Help File for further information on operating and using the Defragmentation utility As a last resort you should reformat the hard disk drive and then reload the operating system and all other files and data If you are still unable to resolve the problem contact TOSHIBA Support For more information refer to Chapter 3 Operating Basics User s Manual 6 8 Problem Procedure You cannot access a Make sure the drive s disc tray is securely closed disc in the drive Press gently until it clicks into place Open the disc tray and make sure the disc is properly seated It should lie flat with the label facing up A foreign object in the disc tray could block laser light from reading the disc Make sure there is no obstruction Remove any foreign object Check whether the disc is dirty If it is wipe it with a clean cloth dipped in water or a neutral cleaner Refer to the Media care section in Chapter 3 for details on cleaning Memory Media Card For further information please refer to Chapter 3 Operating Basics Problem Procedure Memory media card Remove the memory media card from the computer error occurs and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cann
219. ts can create a short circuit which can cause damage and fire possibly resulting in serious injury O External RGB This port provides 15 pin analog VGA port monitor port Please refer to Appendix A for information on external RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer eSATA amp 4 eSATA USB combo One eSATA USB combo port which complies to port the USB 2 0 standard is provided on the left side of the computer This port has eSATA External Serial ATA function The port with the icon 4 has Sleep and Charge function ot Universal Serial Bus One Universal Serial Bus port which complies to USB 2 0 port the USB 2 0 standard is provided on the left side of the computer Hom HDMI out port HDMI out port can connect with Type A connector HDMI cable Right side R830 The following figure shows the computer s right side User s Manual 2 28 Figure 2 15 The right side of the computer R830 Fe 1 4 O 7 1 Memory media slot 6 LAN jack 2 Optical disc drive 7 Security lock slot 3 Headphone jack 8 ExpressCard slot or SmartCard slot 4 Microphone jack 5 Universal Serial Bus USB 2 0 or 3 0 port Provided with some models Product appearance depends on the model you purchased S Memory media slot This slot lets you insert an SD SDHC SDXC memory card miniSD microSD Card
220. tton has the same functionality as the Connect display button in the Mobility Center Press this button to launch the TOSHIBA eco Utility TOSHIBA eco Utility can be used only in Windows 7 A built in microphone allows you to import and record sounds for your application please refer to the Sound System section in Chapter 3 Operating Basics for more information Pressing the Touch Pad ON OFF button enables or disables the Touch Pad function The control buttons located below the Touch Pad allow you to select menu items or manipulate text and graphics as designated by the on screen pointer User s Manual 2 36 i Touch Pad Fingerprint Sensor Keyboard Power button LCD Sensor switch The Touch Pad located in the palm rest is used to control the movement of the on screen pointer For more information please refer to the Using the Touch Pad in Chapter 3 Operating Basics This sensor enables you to enroll and recognize a fingerprint For detailed information on Fingerprint Sensor refer to chapter 3 Using the Fingerprint Sensor Some models are equipped with a Fingerprint Sensor The internal keyboard provides the embedded numeric overlay keys dedicated cursor control overlay keys g and Keys Refer to the The Keyboard section in Chapter 3 Operating Basics for details Press this button to turn the computer s power on and off This switch senses when the display panel is either clos
221. umption and its highest speed Always Low The processor s power consumption and automatic clock speed switching functions are disabled in use the processor will always run at a lower level of power consumption and a low speed Boot Setting This function allows you to modify the boot settings Boot Priority Options This tab allows you to set the priority for booting the computer The Boot Priority Options setting window will be displayed Click the up and down arrow buttons to adjust the priority You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting Selects the USB floppy diskette drive Selects the network Selects the built in hard disk drive Selects the CD ROM Selects the USB memory drive Selects the eSATA HDD m 3 O Z c 1 The floppy diskette drive will be used to start the computer when there is a bootable disk contained in the external drive 2 The optical disc drive will be used to start the computer when there is a bootable disk contained in the drive To change the boot drive follow the steps below 1 Hold down F12 and boot the computer when the TOSHIBA Leading Innovation gt gt gt screen appears release the F12 key 2 Use the up and down cursor keys to select the boot device you want and press ENTER User s Manual 4 18 pi o lf a Supervisor Password has been set manual boot device selection
222. until you hear the latch click into place User s Manual 3 30 Figure 3 8 Connecting the LAN cable R830 1 LAN jack 2 LAN cable 3 Plug the other end of the cable into a LAN hub connector or router Check with your LAN administrator and hardware or software vendor before using or configuring a network connection Optional devices Optional devices can expand the computer s capabilities and its versatility This section describes the connection or installation of the following devices Cards memory E ExpressCard ExpressCard 34 or ExpressCard 54 E Smart Card E Memory media slot E Additional memory module Peripheral devices External monitor HDMI DisplayPort eSATA devices TOSHIBA Hi Speed Port Replicator II Other Security lock E Optional TOSHIBA accessories User s Manual 3 31 ExpressCard Some models are equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards either manufactured by TOSHIBA or another vendor can be installed The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2 5Gbps Inserting an ExpressCard The Windows hot install feature allows you to insert ExpressCards while the computer is turned on o J Do not insert an ExpressCard while the computer is in Sleep Mode or Hibernation Mode as you may find that some cards
223. ustry environments TOSHIBA do not approve the use of this product in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved E Industrial Environments e g environments where a mains voltage of 380 V three phase is used E Medical Environments E Automotive Environments E Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA The consequences of the use of this product in non approved working environments may be E Interference with other devices or machines in the near surrounding area E Malfunction of or data loss from this product caused by disturbances generated by other devices or machines in the near surrounding area Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non approved working environments before use In the case of automobiles or aircraft the manufacturer or airline respectively should be asked for permission before use of this product Furthermore for general safety reasons the use of this product in environments with explosive atmospheres is not permitted VCCI Class B Information CORB JIABRMRNRE CT COREL Ri CE FAY SCeeBWELTHWETA CORBMIYA PTLE VAY SSE EICUTRL CRACN SL SMBS EETTISET Fy thai HAS HE
224. utility AccuPoint does not 4 To access this utility click Start gt Control work Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen In this instance you should initially try changing the pointer moves too speed setting within the Mouse Control utility fast or too slow 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The reaction of Touch Adjust the touch Sensitivity pad is either too To access it click Start gt Control Panel gt sensitive or not Hardware and Sound gt Mouse a h l sensivo enoug If you are still unable to resolve the problem contact TOSHIBA Support User s Manual 6 10 USB mouse Problem On screen pointer does not respond to mouse operation Double clicking does not work The on screen pointer moves too fast or too slow The on screen pointer moves erratically Procedure In this instance the system might be busy Try moving the mouse again after waiting a short while Remove the mouse from the computer and then reconnect it to a free USB port it in order to ensure it is firmly attached In this instance you should initially try changing the double click speed setting within the
225. vailable to the operating system will still be approximately 3 GB only Computers configured with a 64 bit operating system can address 4 GB or more of system memory User s Manual C 2 Battery Life Battery life may vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication Recharge time varies depending on usage Battery may not charge while computer is consuming full power After going through many charge and discharge cycles the battery will lose its ability to perform at maximum capacity and will need to be replaced This is a normal phenomenon for all batteries To purchase a new battery pack see the accessories information that is shipped with your computer Hard Disk Drive HDD Capacity LCD 1 Gigabyte GB means 10 1 000 000 000 bytes using powers of 10 The computer operating system however reports storage capacity using powers of 2 for the definition of 1 GB 28 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or medi
226. very Options When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Turn off your computer 2 While holding down 0 zero key on the keyboard turn on your computer 3 Amenu will be displayed from which you should follow the on screen instructions Triple Quad Multi Monitor AMD GPU model may include the Triple Quad Multi Monitor function that can display image on Triple or Quad Multi Monitor independently The Triple Quad Multi Monitor function can be used only in Windows 7 Triple Multi Monitor The following Monitor combination is required to support Triple Multi Monitor DisplayPort Model without TOSHIBA Hi Speed Port Replicator II Computer LCD Yes RGB Yes DisplayPort Yes DisplayPort Model With TOSHIBA Hi Speed Port Replicator II Computer LCD Yes Yes Yes RGB DisplayPort Yes Yes Yes Yes Yes Replicator RGB Yes Yes Yes HDMI Yes Yes DisplayPort Yes Yes User s Manual 4 28 HDMI Model With TOSHIBA Hi Speed Port Replicator II Computer LCD Yes Yes RGB HDMI Yes Yes Replicator RGB Yes Yes HDMI DisplayPort Yes Yes Yes Quad Multi Monitor DisplayPort Model With TOSHIBA Hi Speed Port Replicator II Computer LCD Yes RGB DisplayPort Yes Replicator RGB Yes HDMI DisplayPort Yes T Yes Support User s Manual
227. void mats that are made of materials that hold or generate static electricity When installing or removing a memory module you must ensure that you do not touch any other internal areas of the computer Insert the two memory modules into Slot A and Slot B respectively The computer will operate in dual channel mode You can access the inserted memory modules efficiently in dual channel Use only memory modules approved by TOSHIBA Do not try to install or remove a memory module under the following conditions a The computer is turned on b The computer was shut down in either Sleep or Hibernation Mode c Wake up on LAN is enabled d The wireless communication function is on e Sleep and Charge function is enabled User s Manual 3 38 Be careful not to let screws or other foreign matter fall into the computer It could cause malfunction or electric shock Additional memory module is a precision electronic component that may be fatally damaged by static electricity Since the human body can carry static electricity it is important that you discharge yourself before touching or installing any additional memory modules To discharge your body s static electricity simply touch any metal close to you with bare hands o Jl Use a point size 1 Phillips screwdriver for R850 R840 and point size 0 Phillips screwdriver for R830 to remove and fasten the screws the use of an incorrect screwdriver can damage the screw heads
228. wer on a single charge while how long the charge lasts in a battery depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard disk drive power off period How often and for how long you use the hard disk drive and external disk c drives for example optical disc and floppy diskette drive How much charge the battery contained to begin with User s Manual 5 6 How you use optional devices such as a USB device to which the battery supplies power Whether you enable Sleep Mode which can conserve battery power if you are frequently turning the computer off and on Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves power The environmental temperature operating time decreases at low temperatures The condition of the battery terminals you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack Batteries exhausted time Refer to User Information Guide about Retaining time Extending battery life To maximize the life of your battery packs E Atleast once a month disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges Before doing so follow the steps as detailed below 1 Turn off the computer s power 2 Disconnect the AC adaptor
229. y Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund Russian Federation Only for indoor applications Restrictions for Use of 5150 5350MHz Frequencies in Europe Italy For private use a general authorization is required if WAS RLAN s are used outside own premises Luxembourg Implemented General authorization required for network and service supply User s Manual D 3 Russian Limited e i r p 100mW Permitted to use only Federation for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m Restrictions for Use of 5470 5725MHz Frequencies in Europe Italy For private use a general authorization is required if WAS RLAN s are used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Limited e i r p 100mW Permitted to use only Federation for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board
230. you have connected to the computer select a different playback device d Click the Set Default button e Click OK to close the Sound dialog eSATA External Serial ATA devices An device corresponding to eSATA function can be connected to the eSATA USB combo port on the computer User s Manual 3 46 Connecting the eSATA device To connect an eSATA device follow the steps as detailed below 1 Connect an eSATA cable to the eSATA USB combo port JN Make sure the connector is properly aligned with the socket Do not try to force the connection doing so can damage the connecting pins Figure 3 18 Connecting an eSATA cable to the eSATA USB combo port R830 1 eSATA USB combo port 2 eSATA cable e E A connected eSATA device may not be recognized if it is connected to l the computer s eSATA USB combo port while the computer is in Sleep Mode or Hibernation Mode If this occurs disconnect the eSATA device and then reconnect the device while the computer is turned on E f you connect an eSATA device after the computer has already been turned on it will take about ten seconds for it to be recognized by the computer Do not attempt to disconnect and reconnect the drive before this period has elapsed Disconnecting an eSATA device When you have finished using an eSATA device you can follow the User s Manual 3 47 ZN procedures below in order to disconnect it 1 Wait for the indicator light of an e
231. ysical contact with the computer If the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time for example if you rest the computer on your lap or if you keep your hands on the palm rest your skin might suffer a low heat injury E If the computer has been used for a long time avoid direct contact with the metal plate supporting the various interface ports as this can become hot E The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor you should disconnect it and let it cool before moving it E Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction ExpressCard overheating Some ExpressCards can become hot during prolonged use which may result in errors or instability in the operation of the device in question In addition you should also be careful when you remove an ExpressCard that has been used for a long time Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in a

Toshiba 15DLV16 Flat Panel Television User Manual

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