TiVo Roamio DVR User Manual
Contents
1. company 16 Overloaded Power Outlets do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 17 Coaxial Cable Grounding For this product the coaxial cable shield screen shall be grounded as close as practical to the point of entry of the cable into the building For products sold in the US and Canada this is per Article 800 93 and Article 800 100 of the NEC or Canadian Electrical Code Part 1 which provides guidelines for proper grounding of the coaxial cable shield 18 Electric Shock To reduce the risk of electric shock do not disassemble this product Take it to a qualified service person when service or repair work is required Opening or removing covers may expose you to dangerous voltage or other risks Incorrect reassembly can cause electric shock when this product is subsequently used 19 Moving Avoid moving the unit while it is plugged in to avoid accumulative shock 20 CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufac turer Dispose of used batteries according to the manufacturer s instructions KA2. iPad or iPhone using the TiVo Stream sold separately you must use a wired connection Ethernet or MoCA Choose one of the connection types below Don t worry you can always change this later don t need to connect any additional cables or adapters Q Wireless Use your DVR s built in wireless connection You Connect to your TV Connect an HDMI cable from the HDMI port of the TiVo box to the HDMI IN port on the back of your TV Ethernet wired Connect an Ethernet cable from the ETHERNET CABLE ANT TiVo DVR s ETHERNET port to an open port on your router or to an Ethernet jack in your wall MoCA wired MoCA Multimedia over Coax Alliance gives you the same high speed connection you get through a wired Ethernet cable but it delivers it through your existing coax cable the same cable you use to get cable TV If you already have a MoCA network in your home connect your TiVo Roamio to your MoCA network using a MoCA network adapter available at tivo com store If you don t have a MoCA network yet visit tivo com moca to learn how easy it is to get started SA If your TV does not have an HDMI port see tivo com support for additional installation instructions To MoCA network adapter tivo com howto NID Roamio_StartHere_AS pdf 2 12 3 2013 2 04 25 PM ils My Shows playing from where you left off COMMUNITY All the shows reco
3. the HDTV antenna to the CABLE ANT port on the back of the DVR eaa If this cable is connected to the TV or cable ea fine eee E box disconnect it and connect it to the LUNOD UAL TiVo DVR instead Welcome screen When you see the Welcome screen you re ready to begin se m Guided Setup Just follow the E ee on screen instructions TWo Ine CABLE ANT DIGITAL Ic COMPOSITE HDMI ETHERNET USB EXTERNAL STORAGE POWER SKU RXXXXX MADE IN MEXICO AUDIO eee QO PRAIA OPTICAL You should complete Guided Setup even if you don t yet have a CableCARD decoder Note If you don t see the Welcome screen use the Input Source or TV Video button on your TV remote or TV to select the correct video input source Television Once you ve completed Guided Setup turn this poster over to learn more about using your TiVo Roamio INPUT 1 INPUT 2 INPUT 3 HDMI Video Audio g Video 000 Gama ss Plug in the power adapter The TiVo Roamio s front panel displays a green light at startup Connect to the Internet The TiVo Roamio needs a high speed network connection to receive program listings TiVo service updates and on demand content The wired and wireless connection methods listed below are all sufficient for these purposes However if you plan to have multiple TiVo boxes in your home and would like to stream shows between them or if you want to stream shows to your
4. NID Roamio_StartHere_AS pdf 1 12 3 2013 2 04 24 PM ils TiVo Roamio Welcome Start Here gt gt Setting up your TiVo Roamio DVR is easy Activate the TiVo service if you haven t already The TiVo service is what makes your TiVo Roamio smart It includes everything from your program listings to Season Pass recordings and WishList searches all the cool features you ve heard about Some TiVo DVRs are sold with a TiVo service plan If yours was not activate the TiVo service at www tivo com activate or call Tivo Customer Support at 1 877 367 8486 You ll need your 15 digit TiVo Service Number TSN found on the label on the back of the Roamio Write it here for reference About TV programming sources You can receive TV on your TiVo Roamio from a cable provider or from an HDTV antenna For cable programming the TiVo Roamio needs one Multi Stream CableCARD decoder M CARD available from your cable company You don t need to wait for your CableCARD decoder Start connecting your TiVo Roamio now You can install the CableCARD decoder later For instructions see the Installing a CableCARD insert that came with your TiVo Roamio Visit tivo com cablecardhelp for more information and step by step instructions Start Here Follow these easy steps to connect your TiVo Roamio DVR To get started connecting your TiVo Roamio go to step 1 EJ Order a CableCARD decoder from your cabl
5. OVE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER SUCH PERIOD Some states or jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you TIVO DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state 30 second increments press and hold to jump to the end The O O buttons sort and Music amp Photos TiVo Roamio is really an entire digital home entertainment center with access to your photos music and more From the TiVo Central screen select Music amp Photos REER on Safety Instructions Save These Safety Instructions Before you begin Make sure all your equipment is turned off and the TiVo DVR is unplugged Your TiVo DVR is only capable of supporting the weight of one or two common A V components such as VCRs DVD players or A V receivers provided they have four good broad padded feet that distribute of the weight near the corners of the TiVo DVR Also avoid stacking your TiVo DVR on top of ot
6. Plus TCD840300 Roamio Pro RC30A00 RC30B00 Remote Lamps Ocom het a FCC IDs TGN TCD8465 Roamio TGN TCD8400 Roamio Plus Pro TGN RC30 Remote Askey International Corporation 800 Corporate Way Suite B Fremont CA 94538 Model numbers WLU5054 Roamio WLU5200 Roamio Plus Pro FCC IDs H8N WLU5054 Roamio H8N WLU5200 Roamio Plus Pro or Office use Control playback of live TV and recorded shows fast forward rewind pause or play in slow motion Replay repeats the last 8 seconds of the show Press and hold to jump to the beginning TiVo Suggestions Advance moves forward in filter views Look for the on screen tips Want to learn more See the online Viewer s Guide to find out about all the other cool things you can do with your TiVo Roamio tivo com howto TiVo DVR Limited Warranty 90 Days Free Labor One Year Parts Exchange WHO IS COVERED You must have proof of purchase to receive warranty service A sales receipt or other document showing that you purchased the product is considered proof of purchase WHAT IS COVERED Each TiVo DVR is manufactured from parts and components that are new or equivalent to new in accordance with industry standard practices TiVo warrants that the DVR will be free from defects in materials and workmanship during the limited warranty period described herein The limited warranty coverage begins the day you purchase the product as further d
7. What you want to watch when you want to watch it Just select Find TV Movies amp Videos for available on demand options amazon a NETIFLIN Oe Legal Notices This product contains software copyright 2013 TiVo Inc All rights reserved Your use of this product is subject to TiVo s User Agreement and Privacy Policy visit www tivo com legal for the latest versions TiVo TiVo Central TiVo Roamio the TiVo logos the Thumbs Up and Thumbs Down logos the Instant Replay logo the Jump logo Season Pass and WishList are trademarks or registered trademarks of TiVo Inc or its subsidiaries worldwide Patented U S patent numbers at www tivo com patents AOL is a registered trademark of AOL Inc CableCARD is a trademark of Cable Television Laboratories Inc Ol DOLBY Manufactured under license from Dolby Laboratories DIGITALPLUS Dolby and the double D symbol are trademarks of Dolby Laboratories HDMI is a trademark or registered trademark of HDMI Licensing LLC in the United States and other countries Hulu and Hulu Plus are trademarks of Hulu LLC iPad and iPhone are registered trademarks of Apple Inc MOoCA is a registered trademark of Multimedia over Coax Alliance in the U S and other countries Netflix is a registered trademark of Netflix Inc YouTube is a trademark of Google Inc All other trademarks are the properties of their respective owners This product contains open source software Notices and licenses are provide
8. d in a system information screen and at tivo com linux and are incorporated herein by reference For open source software included in this product in executable form if required by the applicable open source license you may obtain a copy of the corresponding source code at any time during the period required by sending a money order or check for US 10 to TiVo Inc 2160 Gold Street San Jose CA 95002 attn Legal Department TiVo also makes source code available at tivo com linux SDOC 00146 001 A5 FCC statement to the user This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communica tions However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit
9. different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment End users must follow the specific operating instructions for satisfying RF exposure compliance To maintain compliance with FCC RF exposure compliance requirements please follow operation instructions as documented in this manual This transmitter must not be co located or operating in conjunction with any other antenna or transmitter This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body The availability of some specific channels and or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination The firmware setting is not accessible by the end user Compliance Information Model numbers TCD846500 Roamio TCD848000 Roamio
10. e company Skip this step if you use an HDTV antenna to receive TV If you receive cable TV from a cable provider you ll need a multi stream CableCARD decoder to receive HD and digital cable channels Get to know your cables Order one Multi Stream CableCARD M CARD from your cable company and disconnect your digital cable box if you have one The M CARD will replace your digital cable box For HDMI cable for high definition Ethernet cable for connecting to CableCARD installation instructions see the Installing a CableCARD insert that came with video and digital audio the Internet through a wired your TiVo Roamio recommended for HD setup network if not using MoCA Once you install your CableCARD simply follow the on screen instructions to set it up During setup you will need to call your cable company to activate or pair your card with your TiVo Coaxial RF cable for receiving a cable Roamio For CableCARD activation hotline numbers for many cable companies and for more signal and or for connecting to the Power adapter included information and help visit tivo com cablecardhelp Internet through a MoCA network You don t have to wait for your CableCARD to set up your TiVo Roamio Continue to step 2 Connect to the cable service or antenna Complete Guided Setup Turn on your TV After the TiVo l l Roamio starts up you ll see a Connect the Coaxial RF cable coming from the wall or connect
11. epair or other cause not within the control of TiVo Inc Please note that removing the cover of the DVR for any reason voids the warranty e Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit e Damages to or viruses that may infect your DVR or other devices arising from the use of unauthorized third party devices in connection with your DVR e Incidental or consequential damages resulting from the product Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may not apply to you e A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed damaged by these modifications e A product used for commercial or institutional purposes e Access connections telephone or broadband including charges from your communications provider MAKE SURE YOU KEEP Please keep your sales receipt or other document showing proof of purchase Attach it to this guide and keep both nearby Also keep the original box and packing material in case you need to return your product BEFORE YOU REQUEST WARRANTY SERVICE Please check the troubleshooting advice found at tivo com support before calling Customer Support Following the troubleshooting tips contained therein may save you a call to Customer Support TO GET WARRANTY SERVICE If you believe you need service for your DVR contact Cus
12. escribed in the following text For 90 days from the purchase date the DVR will be replaced with a repaired renewed or comparable product whichever is deemed necessary by TiVo if it becomes defective or inoperative This exchange is done without charge to you for parts and labor except applicable taxes if any You will be responsible for the cost of shipping From 90 days to 1 year from the date of purchase your DVR will be replaced with a repaired renewed or comparable product whichever is deemed necessary by TiVo if it becomes defective or inoperative You will be responsible for all labor and shipping costs Contact Customer Support at tivo com support or 877 367 8486 to obtain your cost labor costs for exchange All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires After one year from the date of purchase you pay for the replacement of all parts and for all labor and shipping charges WHAT IS EXCLUDED Your warranty does not cover e Labor charges for installation or setup of the product e Any taxes imposed on TiVo for units replaced or repaired under this warranty e Installation performance of or repair of audio video cabling telephone line or accessory attachments used with the product e Product replacement because of damage due to misuse accident lightning damage unauthorized r
13. her electronic components such as DVD players A V receivers or the vents of your TV This product is for use only with listed ITE Information Technology Equipment Safety information This product was designed and manufactured to meet strict quality and safety standards There are however some installation and operation precautions of which you should be particularly aware Please read these instructions before operating the equipment and save them for future reference 1 Read Instructions All the safety and operating instructions should be read and understood before the appliance is operated Retain Instructions The safety and operating instructions should be retained for future reference Heed Warnings All warnings on the appliance and in the operating instructions should be followed Follow Instructions All operating and use instructions should be followed o AOON Water and Moisture The appliance should not be used near water for example near a bathtub washbowl kitchen sink laundry tub in a wet basement near a swimming pool etc 6 An appliance and cart combination should be moved with care Quick stops excessive force and uneven surfaces may cause the appliance and cart combination to overturn 7 Tilt Stability All televisions must comply with recommended international global safety standards for tilt and stability properties of their cabinet design Do not compromise these design sta
14. ndards by applying excessive pull force to the front or top of the cabinet which could ultimately overturn the product Also do not endanger yourself or children by placing electronic equipment toys on top of the cabinet Such items could unexpectedly fall from the top of the set and cause product damage and or personal injury 8 Ventilation The appliance should be situated so that its location or position does not interfere with its proper ventilation For example the appliance should not be situated on a bed sofa rug or similar surface that may block the ventilation openings or placed in a built in installation such as a bookcase or cabinet that may impede the flow of air through the ventilation openings Do not block ventilation holes by placing items such as magazines clothing etc on top of the unit 9 Heat The appliance should be situated away from heat sources such as radiators heat registers stoves or other appliances including amplifiers that produce heat 10 Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them paying particular attention to cords and plugs convenience receptacles and the point where they exit from the appliance 11 Object and Liquid Entry Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short the parts resulting in the risk
15. of fire or electric shock Never spill liquid of any kind on this product 12 Damage Requiring Service The appliance should be serviced by qualified service personnel when A the power supply cord or plug is damaged or frayed B liquid has spilled into the product C the product has been exposed to rain or water D the product does not operate normally when you follow the operating instructions adjust only those controls that are discussed in this guide as improper adjustment of other controls may result in damage often requiring extensive work by a qualified technician to restore the product to normal performance E the product has been dropped or the cabinet damaged F the product exhibits a distinct change in performance 13 Servicing The user should not attempt service to the appliance beyond that described in the Troubleshooting section of this guide All other servicing should be referred to qualified service personnel 14 Cleaning Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners use a damp cloth for cleaning If the product comes in contact with any liquid unplug the power cord and let the unit dry thoroughly before plugging it back in 15 Power Source This product should be operated only from the type of power source indicated on the marking label or in this guide If you are not sure of the type of power supply to your home consult your dealer or local power
16. rded by your TiVo Roamio including video podcasts and downloaded shows appear on the My Shows screen Highlight any title in My Shows even a show that s still recording and press PLAY to play the show from the beginning or to resume et to know TiVo Roamio TiVo Central When you finish Guided Setup you ll see the TiVo Central screen This is the starting point for everything you do with your TiVo Roamio You can always reach the TiVo Central screen by pressing the TiVo button on your remote control The TiVo Roamio Remote Press the TiVo button at any time to go to the TiVo Central screen Press it twice to get to your My Shows list from any Input A other screen Back lt Select gt Zoom In the TiVo menus or program guide use the remote control s arrow buttons to move to the option you want then press SEIE Program the Volume Mute and TV Power buttons to control your TV Go to Settings gt Remote CableCARD and Devices Use THUMBS UP or THUMBS DOWN to rate shows collections or video providers for Find anything fast TiVo Roamio searches program listings for title keyword or actor director name and gives you results for both broadcast and on demand shows Not sure what you want to watch Browse broadcast and on demand listings all at the same time Search amp Browse BA B lew Girl ip Tuck Video On Demand
17. tomer Support at tivo com support or 877 367 8486 A representative will go through a diagnostic checklist with you If it is determined that the product needs to be exchanged you will receive a return authorization number The representative will give you complete shipping details TO GET OUT OF WARRANTY SERVICE Out of warranty service can be obtained at a nominal cost for replacement and handling To obtain out of warranty service contact Customer Support at tivo com support or 877 367 8486 to obtain the cost of out of warranty exchange for your product REMEMBER Record the model and service numbers found on the product below MODEL SERVICE All implied warranties including implied warranties of merchantability and fitness for a particular purpose are limited in duration to the duration of this express warranty Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you This warranty gives you specific legal rights You may have other rights which vary from state to state or jurisdiction to jurisdiction TIVO S RESPONSI BILITY FOR MALFUNCTIONS AND DEFECTS IN DVRS IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY ALL EXPRESS AND IMPLIED WARRANTIES FOR THE DVR INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND ALL CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH AB
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