The Speaker Company me240 Barcode Reader User Manual
Contents
1. 23 3 11 Replacing the Ribbon Encoder Sensor Module 24 3 12 Centronics Parallel Interface Board Installation Option 26 3 13 Cutter Module Installation Option 28 3 14 Peel off Module Installation Option 30 3 15 Print Engine Module Specification Option 32 T EE 34 4 1 Common Problems 34 4 2 Print Head Pressure Adjustment Knob 38 4 3 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles 39 4 4 Z axis Mechanism Adjustment Knob esse 41 MAINTENADBIGE ter Sere 43 UPDATE HISTOR Y ec 45 1 FUNDAMENTAL OF THE SYSTEM 1 1 Overview Front View 1 2 3 4 5 1 LED indicators 2 Pause key 3 Feed key 4 Paper exit chute 5 Lower front cover 6 Media viewer 7 Printer right side cover opener 8 LCD Option 9 Keys for LCD module Option Interior View O N O QO A N Label roll guard Ribbon rewind spindle Ribbon supply spindle Print head pressure adjustment knob Ribbo2. Note 1 All measurements are in mm 2 There are 3 fastenings in this print engine module the fastening location be marked in blue on bottom view drawing fits with screw M4 10L 33 4 TROUBLESHOOTING 41 Common Problems The following guide lists the most common problems that might be encountered when operating this bar code printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of your purchased reseller or distributor for assistance Possible Cause Recovery Procedure Power indicator does The power cord is not properly Plug the power cord in printer and outlet illuminate connected Switch the printer on The printer status from DiagTool shows Head Open l The printer carriage is open Please close the print carriage The LCD shows Carriage Open The printer status from DiagTool shows Ribbon End Err Or Running out of ribbon a new roll pi The ribbon is installed incorrectly Please refer to the steps user s manua to reinstall the ribbon he LCD shows No Ribbon The printer status from DiagTool Running out of label Supply a new label roll The label is installed incorrectly Please refer to the steps in user s manual Gap black mark sensor is not to reinstall the label roll The LCD shows Pa
3. module connector manm A z D D a E pz E pz m E B P gt gt gt gt 24 7 Remove one screw to replace the ribbon encoder sensor module 8 Reassemble the parts in the reverse procedures 25 3 12 Centronics Parallel Interface Board Installation Option 1 Refer to section 3 1 to remove the electronics 2 Remove two screws to remove the interface Cover Screws 3 Use two screws to fix the Centronics parallel interface board on the rear of printer Screws 4 Break the tab at the interface cover to get the parallel interface opening Then fasten the interface cover back by two screws 26 5 Loosen the connector before install the flat cable E KE TED sdi DUDI one 1111111111 E GE WWM 3 EE i T A e nn ok OK ER ET EC WM sim o TT 1 1 sama E 1 Wu n T ime x ts E 4 xh ma nva n 8 Reassemble the parts in the reverse procedures 27 3 13 Cutter Module Installation Option 1 Open printer right side cover 2 Remove one screw to remove the lower front cover Lower front
4. 7230V 5 3A 50 60Hz This device complies wit art 15 of the FCC Rules Operation is subject to the wing two conditions 1 This device may not cause i interference and i ing i des THIS DEV Mr WITH CANADA k CLASS A TSC TSC Auto ID Technology Co Ltd Hh iq hik k 54 RA 8 Adjust the print head pressure adjustment knob Adjust the print head pressure adjustment knob Left knob Z ss C PICZ The print head pressure adjustment knob has 5 The print head pressure adjustment knob has 5 levels of settings Clockwise direction adjustment levels of settings Clockwise direction adjustment is is to increase the print head pressure Counter to increase the print head pressure Counter Clockwise adjustment can decrease the print head Clockwise adjustment can decrease the print head pressure pressure If the wrinkle on the label starts from the lower left If the wrinkle on the label starts from the lower right side to upper right side please do following side to upper left side please do following adjustment adjustment 1 Decrease the right side print head pressure 1 Decrease the left side print head pressure adjustment knob setting 1 level per each adjustment knob setting 1 level per each adjustment then print the label again to check if adjustment then print the label again to check if wrinkle is gone wrinkle is gone 2 If the right side print head adjustment knob 2
5. If the left side print head adjustment knob level setting has been set to index 1 the lowest has been set to index 1 the lowest index please pressure index please increase the left side increase the right side print head pressure print head pressure If the wrinkle can t be avoided please contact the If the wrinkle can t be avoided please contact Customer Service Department of your purchased the Customer Service Department of your reseller or distributor for service purchased reseller or distributor for service 40 4 4 Z axis Mechanism Adjustment Knob Z axis mechanism adjustment knob Marker position For narrow media If change the print head pressure adjustment knob setting can t get the printout without ribbon wrinkle the Z axis mechanism adjustment knob should be adjusted to get the satisfied printout This Z axis mechanism adjustment knob is used to find tune the right side pressure of print head Before find tune the print head right side pressure please set the pressure adjustment knob to index 1 then use the Z axis adjustment knob to fine tune the right side print head pressure Please refer to the adjustment steps as below 1 Use wrench to rotate the Z axis mechanism adjustment knob hexagonal head at right side of print engine upper mechanism 41 2 Please be noted that print head right pressure find turn should be done by try and error Rotate the Z axis mechanism adjustment knob for a few circles
6. clockwise and decrease the right side pressure by rotating the adjustment knob counter clockwise to level 1 38 4 3 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery There should be no ribbon wrinkle presented on the media for general purpose printing application Ribbon wrinkle is related to the media thickness print head pressure balance ribbon film characteristics print darkness setting etc In case the ribbon wrinkle happens please follow the instructions below to adjust the printer parts Adjustable Printer Parts 1 Wrinkle happens from label lower left to 2 Wrinkle happens from label lower right to Symptom ME upper right direction upper left direction Wrinkle Example MODEL NO TTP 2410M na II MJU SERIAL NO ug il Wu MM INPUT 115 230V 5 34 Bam This device complies with Part 17 uf the FCC Rules Operation is subject to the fol ing two conditions 1 This device may not harmful interference and 2 This device must interference received including interferenc may cause undesired operation THIS DEVICE COMPLIES WITH CANADA ICES 003 CLASS A Zi ce x TSC TSC Auto ID Technology Co Ltd Jh RAR FRZ a z MADE IN Feed direction 39 MODEL NO TTP 2410M EEUU AE LL gt XXXXXXXXXXXXAX TT INPUT 1
7. well connected to Check if the IP address is correct when serial or USB interface or parallel using the static IP address port Wait a few seconds let the printer get the Not Printing The serial port cable pin communication with the server then configuration is not pin to pin check the IP address setting again connected li Chang a new cable Ribbon and media are not compatible Verify the ribbon inked side Reload the ribbon again Clean the printhead The print density setting is incorrect Printhead s harness connector is not well connected with printheat Turn off the printer and plug the connector again Check if the stepping motor is plugging in the right connector Check your program if there is a command PRINT at the end of the file and there must have CRLF at the end of each command line Delete unused files in the FLASH DRAM The max numbers of file of DRAM is 256 files Memory full The space of FLASH DRAM is ao FLASH DRAM The max numbers of file of FLASH is 256 files The max user addressable memory space of FLASH is 2560KB Use the supported capacity SD card Insert the SD card again The supported SD card spec and the approved SD card manufacturers please refer to section 1 1 SD card is damaged SD card doesn t insert correctly Use the non approved SD card manufacturer SD card is unable to use 35 Reload the supply Cl
8. 4 Reassemble the parts in the reverse procedures 3 6 Replacing the Stepping Motor 1 Refer to section 3 1 to remove the electronics cover 2 Disconnect the stepping motor connector Stepping motor connector Screws 4 Replace the stepping motor 5 Reassemble the parts in the reverse procedures 3 7 Replacing the Platen Roller Assembly 1 Open printer right side cover 2 Disengage the print head lift lever 3 Remove one screw to remove the lower front cover Lower front 4 Remove one screw on the platen right side bushing Screws Left side bushing tab 6 Take out the platen bushing platen roller assembly and replace a new platen roller assembly Right side bushing Platen roller assembly 7 Reassemble the parts in the reverse procedures Note For regular label For thick label Thickness is 0 19 mm 3 8 Replacing the Print head ASS Y 1 Open the printer right side cover 2 Remove one screw from the mechanism Screws 3 Disengage the print head release lever 4 Carefully disconnect the print head connector from the print head module Print head module 20 6 Connect the print head cable and carefully slide assembly into the print mechanism The holes of print head assembly must align and then insert the tenons of print mechanism __ Tenons Print head module 7 Close the print head release lever Use the new screw to install the new print head
9. COVer Lower print mechanism Cutter module cable 4 Plug the cutter mini DIN cable connector into the cutter peel off module cable connector The triangle mark on the connector must be at the upper side Peel cutter module cable connector Triangle mark 28 5 Use enclosed two screws to fix the cutter fixing plate onto the lower print mechanism 6 Close the cutter cover 29 3 14 Peel off Module Installation Option 1 Open printer right side cover 2 Remove one screw to remove the lower front cover Lower front Lower print mechanism Peel off module cable 4 Plug the peel off module mini DIN cable connector into the cutter peel off connector The arrow mark on the connector must be at the upper side Peel cutter module cable connector Arrow mark 5 Use enclosed two screws to fix the peel off fixing plate onto the lower print mechanism 6 Close the peel off cover 31 3 15 Print Engine Module Specification Option Print engine module measurements Print engine module 283 251 Ae is Print engine module with peel off 286 251 32 Print engine module with cutter 251 Bottom view M4 10L NEU MEE w i ZZO DH DT u u SS es es n 4 m S SE I nn E o SS _ NE mM L D
10. ME240 40 THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER SERVICE MANUAL TABLE OF CONTENT 1 FUNDAMENTAL OF THE SYSTELMN J 1 fe a CT 1 2 ELECIRONIGS zu u uuu oi o MH 5 2 1 Summary of Board 5 ccc iru utor rota Seegen va o eege Seege apasi 5 2 2 Pin GREIN 9 3 MECHANISM Benen erent 11 3 1 Remove the Electronics Cover 11 3 2 Remove the Right Side Covetr J J 12 3 3 Replacing the Key LCD Panel Module 13 3 4 Replacing the Main mnt 14 3 5 Replacing the Power Supply Uni t T 16 3 6 Replacing the Stepping Motor 17 3 7 Replacing the Platen Roller Assembly 18 3 8 Replacing the Print head ASS Y T 20 3 9 Replacing the Media Sensor Modyule sse 22 3 10 Replacing the Ribbon End Sensor Module
11. by wrench and print again to check if the ribbon wrinkle remains If the wrinkle still remains please turn the Z axis mechanism adjustment knob clockwise about 1 4 circle each time for adjustment 42 5 This session presents the clean tools and methods to maintain your printer Please use one of following material to clean the printer Cotton swab Head cleaner pen Lint free cloth Vacuum Blower brush 100 ethanol E E E B 2 The cleaning process is described as following 1 Always turn off the printer Clean the print head when changing a before cleaning the print head new label roll 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab Head cleaner pen and 100 ethanol to clean the print head surface Print Head Print Head Print Head Element Element Head Cleaner Pen 1 Turn the power off Clean the platen roller when changing 2 Rotate the platen roller and a new label roll wipe it thoroughly with 10096 ethanol and a cotton swab or lint free cloth Wipe it with water dampened As needed cloth Brush or vacuum As needed 43 Platen Roller Note Do not touch printer head by hand If you touch it careless please use ethanol to clean it Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and ex
12. ean the print head Clean the platen roller Adjust the print density and print speed Run printer self test and check the print head test pattern if there is dot missing in the pattern Change proper ribbon or proper label media Adjust the print head pressure adjustment knob f the left side printout is too light please adjust the left side pressure adjustment knob to the higher index higher pressure If the pressure adjustment knob has been adjust to index 5 and the poor print quality is still at the left side of the printout please adjust the pressure adjustment knob to index 1 and use the Z axis adjustment knob to fine tune the pressure If the right side printout is too light please adjust the right side pressure adjustment knob to the higher index higher pressure to improve the print quality If the label thickness is more than 0 22 mm the print quality might be not good enough please adjust the heater line adjustment screw counter clockwise to get the best print quality The release lever does not latch the print head properly LCD panel is dark and keys are The cable between main Check if the cable between main PCB and not working LCD panel is loose LCD is secured or not LCD panel is dark but the LEDs The printer initialization is Turn OFF and ON the printer again are light unsuccessful Initialize the printer LCD panel is dark and LEDs are Ribbo
13. module New screw 21 3 9 Replacing the Media Sensor Module 1 Refer to section 3 1 to remove the electronics cover 2 Disconnect the media sensor module connector from the main board Media sensor module connector EI e at e um eg e lt j 5 RR 8 eng FE pc 3 At the bottom of the media sensor module there is a green plastic tab to latch the sensor module to the mechanism Use a tool to push up the tab then pull out the media sensor module gs n ia AP 207 6 Replace the media sensor module 7 Reassemble the parts in the reverse procedures 22 3 10 Replacing the Ribbon End Sensor Module 1 Refer to section 3 1 to remove the electronics cover 2 Disconnect the ribbon end sensor module connector from the main board Ribbon end sensor module connector 6 Replace the media sensor module 7 Reassemble the parts in the reverse procedures 23 3 11 Replacing the Ribbon Encoder Sensor Module 1 Refer to section 3 1 to remove the electronics cover 2 Disconnect the ribbon encoder sensor module connector from the main board TYLE 4111 4 1 1 P 9 al 1 t 1 i mae Las d ga a Eo Se 177 LI E f LH US dr R505 e i 4 e 8 de h se e U404 14 0 LA ef p U 117107 TI m d Hibbon encoder sensor
14. n and media is loaded incorrectly Dust or adhesive accumulation on the print head Print density is not set properly Poor Print Quality Print head element is damaged Ribbon and media are incompatible The print head pressure is not set properly The LCD panel harness connector The LCD panel harness connector is is loose plugged upside down lit on but the label is feeding forward Peel sensor is not working The connector is loose Plug the connect cable correctly m RAZA Fasten the connector The connector is loose Check the connector Ribbon end sensor doesn t work The ribbon sensor hole is Clear the dust in the sensor hole by the with dust blower Cutter is not working The connector is loose Plug in the connect cable correctly E If the label is moving to the right side Label feeding is not stable The media guide does not touch please move the label guide to left skew when printing the edge of the media If the label is moving to the left side please move the label guide to right 36 Skip labels when printing The printing position of small label is incorrect The left side printout position is incorrect Missing printing on the left or right side of label RTC time is incorrect when reboot the printer Power and Error LEDs are blinking fast Wrinkle Problem Label size is not specified properly Sens
15. n end sensor Print head release lever 11 3 core adapter Label supply spindle Ribbon guide bar 12 10 Media guide bar 11 Print head 12 Platen roller 13 Media sensor 14 Label guide 13 10 View 5 1 6 2 7 3 4 8 9 1 Internal Ethernet interface Option 2 Fan fold paper entrance chute 3 RS 232C interface Max 115 200 bps 4 USB interface USB 2 0 Full speed mode 5 SD card slot 6 Centronics interface Option 7 USB host Option 8 Power switch 9 Power jack socket Note The interface picture here is for reference only Please refer to the product specification for the interfaces availability Recommended SD card specification V1 0 V1 1 microSD 1 GB Transcend Panasonic The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format The miniSD microSD card adapter is required for SD card reader 2 ELECTRONICS 2 1 Summary of Board Connectors Main board Head open sensor connector Head open sensor emitter 101 4V power pin 3 Head open sensor OV Head close recelver 3 3V Head open RFID module connector Recovery connector Hibbon near end sensor connector pm Seene vonage _ Centronics soft cable connector Option otepping motor connector Centronics power connector Option 2 4 0 4 1V Emitter on EE 4 3 4 4V Emitter
16. n the reverse procedures 3 2 Remove the Right Side Cover 1 Open printer right side cover and remove four screws to remove the printer right side cover 2 Reassemble the parts in the reverse procedures 3 3 Replacing the Panel Module 1 Refer to section 3 1 to remove the electronics cover 2 Disconnect harness from the Key LCD panel module 3 Push two tabs to remove replace the Key LCD panel module Key Panel Module LCD Panel Module Option for Basic model 4 Reassemble the parts in the reverse procedures 3 4 Replacing the Main Board 1 Refer to section 3 1 to remove electronics cover 2 Remove two screws on the power jack socket then pull out the socket 3 Disconnect all connectors from the main board Note You should press the tab of power supply harness when disconnect the power supply connector The connector to power supply The tab of harness 14 4 Remove four screws on the main board Em d Y z core 4 m ce I i p m T D LE J Screws Screws 4 Replace the main board 5 Reassemble the parts in the reverse procedures 15 3 5 Replacing the Power Supply Unit 1 Refer to section 3 4 to remove the main board 2 Disconnect two connectors from the power switch 3 Take off the power supply cover black mylar Disconnect two connectors and remove four screws on the power supply unit 3 Replace the power supply unit
17. off Gap sensor connector 3 e 4 0 4 1V Emitter on EM Black mark sensor emitter 4 3 4 AV Emitter off 4 Gap and black mark A D 0 3 3V sensor receiver Hibbon sensor connector 1 Ribbon sensor receiver sensor receiver AD 0 3 3V 0 3 3V Ribbon sensor emitter o pin Ribbon sensor emitter o Emitter on 4 3 4 4V Emitter off Cutter peel off sensor connector Cutter power Peel sensor emitter ENER matter on uim i rom 4 4V Emitter off 4 Logicpower power N 5 Cutter position sensor xx Cutter stop CUTTER amp PEEL 3V Cutter work 6 Peelsensor receiver sensor receiver AID 0 3 3V 0 3 3V OV Cutter work DT Cutter enable 5V Cutter stop OV Cutter positive cut ES Sr on 5V Cutter negative cut LCD panel connector Print head signal connector Power supply output 24V DC connector Centronics interface board e R 40 0420004 lw Connector Description Remark 1 0 Centronies soft cable connector 2 0 Centronies power oner __ ___3 Centronics port connector 2 2 Pin Configuration RS 232C CTS GND N C RTS N C G CONFIGURATION Centronics Pim SPPMode nl na 2 z Ethernet PIN CONFIGURATION 3 MECHANISM 3 1 Remove the Electronics Cover 1 Remove three screws on back of the printer Screws Screws Electronics COVer 4 Reassemble the parts i
18. or sensitivity is not set properly The media sensor is covered with dust Check if label size is setup correctly Calibrate the sensor by Auto Gap or Manual Gap options Clear the GAP Black mark sensor by blower Calibrate the sensor sensitivity again Set the correct label size and gap size Press MENU SELECT x3 DOWN x6 gt SELECT to fine tune the parameter of Shift Y If using the software BarTender please set the vertical offset in the driver Page Setup Graphics Stock Options About Media Settings Method Media sensor sensitivity is not set properly Label size is incorrect The parameter Shift Y in the LCD menu is incorrect The vertical offset setting in the driver is incorrect LumentPmnterSeting Type Labels with Gaps r Gap Height 200 mm Gap Offset 0 00 mm Media Handling Post Print Action Tear Off m After Every Position Adjustments 0 00 mm Interval Seta Offset Wrong label size setup The parameter Shift X in LCD menu is incorrect Press MENU gt SELECT x 3 gt DOWN x 5 gt SELECT to fine tune the parameter of Shift X Wrong label size setup Set the correct label size Check if there is a battery on the main The battery has run down board Power switch OFF and ON too Turn off the p
19. per calibrated Calibrate the gap black mark sensor shows Out of Paper Gap black mark sensor is not set The printer status from DiagTool properly Make sure label size is set Calibrate the gap black mark sensor properly Set label size correctly The LCD shows Paper Labels may be stuck inside the printer mechanism shows Paper If the peel off module is installed please remove the label If there is no peel off module in front of the The LCD shows Take Label Peel off function is enabled printer please switch off the printer and install it Check if the connector is plugging correctly If the cutter module is installed please press UP or DOWN key to rotate the Cutter jam cutter up or down to make the knife back There is no cutter installed on the to the right position printer Remove the label Cutter PCB is damaged Make sure the thickness of label is less than 0 254 mm 10mil Replace a cutter PCB Re connect cable to interface If using serial cable Please replace the cable with pin to pin connected Check the baud rate setting The default baud rate setting of printer is 9600 n 8 1 If using the Ethernet cable Check if the Ethernet RJ 45 connector green LED is lit on Check if the Ethernet RJ 45 connector amber LED is blinking Check if the printer gets the IP address when using DHCP mode Cable is not
20. rinter and wait all LEDs are dark and turn on the printer again Print head pressure is incorrect Ribbon installation is incorrect Media installation is incorrect Print density is incorrect Media feeding is incorrect Make sure the label guide touch the edge of the media guide Make sure label paper core and ribbon are set at the center of the spindle The print head is dirty Clean the print head Gray line on the blank label The platen roller is dirty Clean the platen roller Irregular printing Turn off and on the printer to skip the dump mode Re set the Rs 232 setting The printer is in Hex Dump mode The RS 232 setting is incorrect 37 4 2 Print Head Pressure Adjustment Knob d LM There are two conditions that will need to adjust the print head pressure 1 Print with thick media If the media thickness is larger than 0 19 mm the larger pressure is required to get good quality printout Print with narrow media If the media width is less than 4 inch wide the print head pressure will need to be adjusted to avoid ribbon wrinkle There are 5 levels of pressure for adjustment Level 1 is the minimum pressure and level 5 is the maximum pressure For example if the label width is 4 inch adjust both print head pressure adjustment knobs to the same level If the label is less than 2 inch wide increase the left side print head pressure by rotating the adjustment knob
21. tend printer life 44 UPDATE HISTORY Goen Sue 2012 6 14 Add section 3 15 for print engine module info 2012 9 28 Modify section 3 13 and 3 14 45 ISC TSC Auto ID Technology Co Ltd Corporate Headquarters 9F No 95 Minquan Rd Xindian Dist New Taipei City 23141 Taiwan R O C TEL 886 2 2218 6789 FAX 886 2 2218 5678 Web site www tscprinters com E mail printer sales Q2tscprinters com tech _support tscprinters com 47 Li Ze Plant No 35 Sec 2 Ligong 1st Rd Wujie Township Yilan County 26841 Taiwan R O C TEL 886 3 990 6677 FAX 886 3 990 5577
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