Technicolor - Thomson 510, 510i, 530 Network Card User Manual
Contents
1. Speedtouch ALCATEL SpeedTouch Installation Terminating an opened To close an active Routed PPP connection PPP session Ensure that you have access to the SpeedTouch web pages Click Disconnect The entry s session state will change to Down i e it becomes idle Browse to the SpeedTouch Connections page and select the connection entry you want to terminate the session for 2 speed touch 37891 AAAA TCZZA Ed 01 ALCATEL Introduction Requirements Use of the opeedTouch M web Interface Access to the opeedTouch web interface 37891 AAAA TCZZA Ed 01 2 SpeedTouch Web Interface Speed Touch Web Interface The SpeedTouch M comes with integrated local configuration capabilities The local configuration via the SpeedTouch web interface is based on the HTTP server web browser concept It allows you to configure your SpeedTouch via a web browser using HTML pages from any local computer attached to the Ethernet interface s and or from the PC connected via the USB interface in case of a SpeedTouch 530 Before you access the SpeedTouch pages make sure that your browser is configured to directly connect to the SpeedTouch l e that it is not using a Proxy server If required you can disable the proxy server for the time you want to access the Speed Touch M web pages For more information on how to disable your web browser s proxying please consult2. THOMSON tt 4 opeed louch 910 510i 330 setup and User s Guide Speedtouch ALCATEL otatus Change Note Short Title Copyright Released PeckelbeenS CD UG ST510 530 R4 0 en 2002 THOMSON multimedia All rights reserved Passing on and copying of this docu ment use and communication of its contents is not permitted without written authorization from THOMSON multimedia The content of this document is furnished for informational use only may be subject to change without notice and should not be construed as a commit ment by THOMSON multimedia THOMSON multimedia assumes no responsibility or liability for any errors or inaccuracies that may appear in this document Speed touch 37891 AAAA TCZZA Ed 01 ALCATEL Contents SpeedTouch Installation 3 l Getting Acquainted with the SpeedTouch 4 1 2 Setting Up the SpeedTouch 8 L2 1 Local Ethernet Connection Setup 10 1 2 2 5 530 USB Connection Setup 1 3 SpeedTouch Configuration Setup 13 1 3 1 Configuration Setup for MS Windows
3. 510i ADSL ISDN variant Speedtouch ALCATEL How to perform hardware reset to factory defaults Factory default service settings 37891 AAAA TCZZA Ed 01 4 Troubleshooting Proceed as follows Make sure the SpeedTouch is powered off Press the power button once shortly As soon as the Power System LED is flashing green press the power button once more shortly The Power System LED stops flashing to become solid green After six seconds it starts flashing green again Press the power button once more shortly The SpeedTouch reboots and will come online with factory default settings Resetting the system to its factory defaults also involves deleting the configu ration profile settings You may therefore need to reconfigure the system using the SpeedTouch Setup wizard or by uploading the relevant configura tion file See section 1 3 SpeedTouch Configuration Setup on page 13 for more information When the SpeedTouch leaves the factory and after every hardware reset to defaults the SpeedTouch features the following factory default settings Default IP configuration IP address 10 0 0 138 Auto IP address System password not set DHCP server disabled DNS server disabled Master firewall enabled Default Connection profile settings IEEE802 3D Transparent Bridging on VPI VCI 8 35 IEEE802 3D Transparent Bridging on VPI VCI 0 35
4. speedtouch 4 Troubleshooting speedtoucH ALCATEL
5. Note If the SpeedTouch has been configured before it may be protected by a system password You must provide this password before you can view the device details or continue with the configuration The following window invites you to select the appropriate connection profile for your Internet connectivity SpeedTouch Setup Wizard Service Provider Y ou must specify the provider and service you want to connect to Select the region provider and service of your DSL account and then click Next Region Provider Service Advanced Bridged Ethernet Routed DHCP Routed PPPoE DHCP NAT Have Disk m Description Routed PPPoA configuration lt Back Cancel Select the connection profile and click Next to continue Note If the Service Provider has included a separate disk with a dedicated connection profile click Have Disk to navigate to the location of the appro priate connection profile file Subsequent screens will guide you through the configuration setup of both your SpeedTouch and or your PC Follow the instructions and enter the required information where needed This information should be provided by your Service Provider In a final step all configurations will be applied to the SpeedTouch and your PC You can follow the configuration progress in following window SpeedTouch Setup Wizard 3 Progress Please wait while the Wizard completes the following actions S
6. Operating Systems 14 1 3 2 Configuration Setup for other Operating Systems 19 1 4 SpeedTouch Internet Connecctivity 20 2 SpeedTouch Web Interface 23 2 1 Basic Topics Menu Links sssccsscsccccsssccscscssccessccsscssscessccssscessecessccesscesdeoseccussseesecsees 26 2 2 Advanced Topics Menu Linkss 28 3 SpeedTouch System Software Upgrade 33 3 The SpeedTouch Upgrade Wizard 34 3 2 Manual System Software Management via BOOTP Server 39 4 Troubleshooting 37891 AAAA TCZZA Ed 01 Speedtouch E ALCATEL speed touch 37891 AAAA TCZZA Ed 01 ALCATEL Introduction In this Setup and User s Guide Terminology Safety Instructions Documentation and software updates 37891 AAAA TCZZA Ed 01 SpeedTouch Installation opeedTouch Installation Thank you for purchasing the SpeedTouch 510 530 Multi User ADSL Gateway With the SpeedTouch M 510 or SpeedTouch 530 Multi User Asymmetric Digital Subscriber Line DSL Gateways surfing the Internet will become a whole new experi ence This User s Guide will
7. Routing can be useful when subnetting your local network You can add a static IP route by clicking New Specify the destination IP address use the prefix notation to apply a subnetmask source IP address and specify the gateway IP address or select the interface for this route Click Apply to add the entry to the table Note Do not forget to save your changes to persistent memory by clicking Save all Speedtouch ALCATEL 3EC 37891 AAAA TCZZA Ed 01 2 SpeedTouch Web Interface DNS Click this link to display the Dynamic Name System DNS page DHCP 37891 AAAA TCZZA Ed 01 This page allows you to e View and or supply the SpeedTouch DNS domain name and to enable disable the SpeedTouch DNS server DNS Server Configuration Domain name lan Activate server Help Apply Note The use of DNS subdomains is supported e g dsl office lan View the current SpeedTouch DNS server hostname leases DNS Hostname Table 1 SpeedTouch not specified Click to create new entry Help Neu Via this table you can also add static DNS hostname entries This may be useful for devices which do not support DNS e g a printer By adding a name for your network printer identified by its IP address you will be able to contact this printer by name rather than by IP address Note Do not forget to save your changes to persistent memory by clicking Save all Click this
8. The detection procedure Configuration Setup for MS Windows Operating Systems One of the following OSs must already be installed on your PC s Microsoft Windows 95 Ethernet only Microsoft Windows 98 Microsoft Windows 98SE Microsoft Windows ME Microsoft Windows NT4 0 Ethernet only Microsoft Windows 2000 Microsoft Windows XP You may need the Microsoft Windows installation CD ROM during installation The SpeedTouch M Setup wizard be divided into two major parts The detection The configuration procedure eel Insert the SpeedTouch Setup CD ROM in your PC s CD ROM drive The SpeedTouch Menu will start automatically Note If the SpeedTouch Menu window does not appear automatically open a Run window via Start gt Run from the Start menu and enter the following path D Menu exe where D stands for the drive letter of your CD ROM drive The SpeedTouch Menu appears Rapid access for all THOMSON To start the SpeedTouch Setup wizard click SpeedTouch Setup Speed touch 37891 AAAA TCZZA Ed 01 ALCATEL SpeedTouch Installation Welcome to the SpeedTouch Setup Wizard This Wizard helps you configure your SpeedT ouch DSL router To continue click Next Saas Speedtouch ALCATEL Built for excellence THOMSON iii SpeedTouch Setup Wizard Software License Agreement for SpeedT ouch Setup Wizard P
9. entry as well as the protocol and port to which the entry applies If the entry is applied to a connection s dynamically assigned local peer IP address you should specify 0 0 0 0 as the outside address Click Apply to add the entry to the table E Define a default server Default Server Specify the server address IP addrezz 10 0 0 254 Help Apply By specifying a default server IP address all incoming connections will be forwarded to the device with this IP address This setting should be adequate for most server applications and eliminates the need for specific static NAPT entries Note Do not forget to save your changes to persistent memory by clicking Save all 37891 AAAA TCZZA Ed 01 Speed touch ALCATEL 2 SpeedTouch Web Interface Setup Click this link to display the Configuration Upgrade page This page allows you to Back up the current SpeedTouch configuration restore the SpeedTouch default configuration or upload a new configuration file Configuration Description World Routed PPP canfiguratian Last Configured 09 Jun 2002 Specify a configuration file to upload Browse Help Upload Backup Restore default To backup the current configuration click Backup and follow the instructions To restore the SpeedTouch defaults click Restore default to load the default configuration To upload and apply a new or backup SpeedTouch configuration file click Brow
10. the web browser s user s guide In most cases the SpeedTouch is correctly configured for your Internet connectivity via the appropriate configuration profile file and no further configuration on the web interface is needed Access to the web pages is only required for some advanced configurations and upgrading updating or backing up the SpeedTouch configuration To access the SpeedTouch web pages Start the web browser your computer Browse to the SpeedTouch at the SpeedTouch M s IP address in most cases 10 0 0 138 If a system password has been set an authentication window will be displayed Enter user name and system password in the appropriate fields Speedtouch 23 ALCATEL 2 SpeedTouch Web Interface Result Topic menu and links As a result the System Info page appears 4 SpeedTouch 510 021290019 Netscape B File Edit View Go Communicator Help gt ui d a Back Forward Reload Home Search Netscape Print Security Shop Stop System Info 500 series Save All System self test Connect Cor E LAN Ethernet or LISB iv System Info DSL System Password I Note To update the status above you have to refresh your browser Advanced Name SpeedTouch 510 Mac Address 00 90 D0 02 8B 29 IP Address 10 0 0 138 Software Version 4 0 0 6 0 Hardware Platform ADNT Q Serial Number 02129
11. through The SpeedTouch 530 features an auto sensing MDI MDI X Ethernet port you can use any type of full wired LAN cable to connect your equipment Use the LAN cable provided to wire your computer s Ethernet port to one of the SpeedTouch s Ethernet port s In case of a single Ethernet port SpeedTouch 510 or SpeedTouch 530 you will need an external hub or switch to connect multiple computers In case of a SpeedTouch 510 switch you can create a local Ethernet network of up to four devices without needing extra networking devices The SpeedTouch LED indicators allow you to check your Ethernet See section 1 1 Getting Acquainted with the SpeedTouch on page 4 for more infor mation Speed touch 37891 AAAA TCZZA Ed 01 ALCATEL 1 2 2 Supported Operating Systems System requirements Installing the opeedTouch 530 USB connection 37891 AAAA TCZZA Ed 01 SpeedTouch Installation opeedTouch M530 USB Connection Setup Installing and using the SpeedTouch 530 USB connection is only supported for following MS Windows Operating Systems Microsoft Windows 98 98SE or Microsoft Windows ME Microsoft Windows 2000 or Microsoft Windows XP You may need the MS Windows installation during installation For MS Windows 98 985 Pentium processor 166 MHz or higher or compatible 32 Mega Byte MB of memory or more For MS Window 2000 XP
12. you purchased the SpeedTouch for assistance Configuration problems If you encounter DSL connectivity problems due to misconfiguration you might consider a hardware reset to factory defaults as described in this chapter However please note that resetting the SpeedTouch to its factory settings will revoke all the changes you made to the configuration startup problems and Via the LEDs you can check the status of the SpeedTouch Following table may help alert indications you in case of problems starting up the SpeedTouch Indicator Description ranra Amber DSL line synchronized and Green end to end connection pending Green Solid DSL line synchronized and end to end connection active Of No Ethernet link 000002 Ethernet link Power On Self Test POST speedtouch ALCATEL 4 Troubleshooting Troubleshooting table Following table may help you determine the nature of the problem and provides some plausible solutions SpeedTouch does not work Make sure that the SpeedTouch is plugged none of the LEDs light up into an electrical outlet Make sure that you are using the correct power supply for your SpeedTouch device LAN LED does not light up Make sure that the cable s are securely Link integrity Activity LED of partic connected to the 10 100 port s ular Ethernet port does not light up Make sure that you are using the correct cable type for your E
13. 0019 Product Code SEC18604LCAA a REMO Ss From now on the SpeedTouch acts as web server sending HTML pages forms at your request You can fill out these pages forms and submit them to the SpeedTouch The latter scans the pages and performs the appropriate configurations On the left of each of the SpeedTouch web pages a topics menu is provided This menu navigates you via links through all configurational aspects of the SpeedTouch For your convenience the links are sorted in two expandable topics menus Basic and Advanced links in the Basic topic menu lead you to pages for basic SpeedTouch configuration and maintenance i e the pages for every day use The Advanced topic menu contains the links which allow advanced configuration of the SpeedTouch These pages need only to be accessed for some specific operations The following table lists all Basic topic links BASIC topic menu Establish dial in connections View the SpeedTouch connection information Connect View the current configuration profile View the current ADSL line status System Info Set a system password View the SpeedTouch system information System Pass word 37891 AAAA TCZZA Ed 01 Speedtouch ALCATEL 2 SpeedTouch Web Interface The following table lists all advanced topic links ADVANCED topic menu Setup Backup and or upload configurati
14. AGREEMENT BEFORE YOU USE THE SOFTWARE THIS SOFTWARE LICENSE AGREEMENT THIS AGREEMENT IS A LEGALLY BINDING AGREEMENT BETWEEN THE PURCHASER OF THE SOFTWARE THE Do you accept all the terms of the preceding License Agreement If you choose No the setup will close To install SpeedTouch USB you must accept this agreement speedtouch You must accept before continuing Therefor click Yes to accept In the following windows you can follow the installation procedure Click Next whenever requested to continue the installation At the end of the procedure the following window appears Found New Hardware Wizard Completing the Found New 4 Hardware Wizard 2 Speed Touch 500 Series Windows has finished installing the software for this device To close this wizard click Finish Click Finish to complete the installation As a result your SpeedTouch 530 USB connection is installed and ready for use Optionally you can connect another computer using its Ethernet port before continuing with the SpeedTouch Configuration Setup described in section 1 3 SpeedTouch Configuration Setup on page 13 Speed touch 37891 AAAA TCZZA Ed 01 ALCATEL 1 3 Internet connectivity What you need from your ISP Configuration of the opeedTouch 37891 AAAA TCZZA Ed 01 SpeedTouch Installation opeedTouch M Configuration Setup Regardless whether connectivity is made via the Ethernet po
15. HIS SOFTWARE LICENSE AGREEMENT BEFORE YOU USE THE SOFTWARE THIS SOFTWARE LICENSE AGREEMENT THIS AGREEMENT IS A LEGALLY BINDING AGREEMENT BETWEEN THE PURCHASER OF THE SOFTWARE THE PURCHASER AND THOMSON MULTIMEDIA BROADBAND BELGIUM THOMSON BY USING INSTALLING OR CLICKING THE ACCEPTANCE BUTTON OF THE SOFTWARE AS UPDATED BY THOMSON FROM TIME TO TIME THE SOFTWARE THE PURCHASER TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS Do you accept all terms of the preceding License amp greement If you choose No the setup will close To run the SpeedT ouch Upgrade Wizard vou must accept this agreement You must accept before to continuing Therefor click Yes to accept The Setup wizard will continue to search for the SpeedTouch on the network The following window shows the detection progress SpeedTouch Upgrade Wizard SpeedT ouch Detection The Wizard is searching for your SpeedT ouch on the network This detection process may take several seconds Searching for device s Remark Waiting for initialization THOMSON ____ 5 we 3EC 37891 AAAA TCZZA Ed 0 Speed touch ALCATEL 3 SpeedTouch System Software Upgrade The Setup wizard should find your SpeedTouch device on the local network This is indicated by the following window SpeedTouch Upgrade Wizard Detected device The Wizard detected the following SpeedT ouch device The fo
16. P address pool appropriate to your local network conditions click New and provide the required information Click Apply to add your entry to the table View the current leases provided by the SpeedTouch DHCP server DHCP Server Leases LAM private 01 42 58 used Address 01 00 01 02 98 18 Click New ta create a new entry New Via this table you can also manually add static DHCP leases for specific hosts if applicable View the current SpeedTouch DHCP client status DHCP Client Configuration 01 59 11 Address 10 0 0 1 Click to create a new entry Help Via this table you can also manually add static SpeedTouch DHCP client entries for specific interfaces if applicable Note Do not forget to save your changes to persistent memory by clicking Save all 3EC 37891 AAAA TCZZA Ed 01 Speedtouch ALCATEL 2 SpeedTouch Web Interface NAT Clicking this button displays the Network Address and Port Translation page This page allows you to View or add delete specific static NAPT entries Settings Inside address Outside address not 1 Template 10 0 0 254 500 Ar tcp Click Delete to remove the entry to commit changes properties Inside Port 500 500 Delete Apply m You can static entries by clicking New Specify the outside address and inside address for the
17. Pentium processor or higher or compatible 64 MB of memory or more 30 MB of free disk space The installation is Plug and Play meaning that installation will require almost no effort Make sure both your PC and SpeedTouch 530 are turned on and operational Proceed as follows Insert the USB cable provided into the SpeedTouch M 530 USB port marked with the USB logo The Windows Found new Hardware wizard up This wizard will guide you through the installation procedure of the SpeedTouch 058 drivers Click Next to continue The following windows of the Found new hardware wizard allow you to select locations where it should search for drivers Insert the SpeedTouch Setup CD ROM make sure that the wizard looks for the drivers on the CD ROM drive and click Next to continue The wizard will notify that it found drivers for the SpeedTouch 530 on the CD ROM Click Next to continue Speedtouch u ALCATEL SpeedTouch Installation The installation procedure continues with the installation of the Speed Touch 530 s USB drivers The installation wizard will further refer to Speed Touch VUSB to indicate the SpeedTouch M 530 USB connection SpeedTouch USB Setup Software License Agreement for SpeedT ouch USB Press the PAGE DOWN key to see the rest of the agreement SOFTWARE LICENSE AGREEMENT CAREFULLY READ ALL OF THE TERMS AND CONDITIONS OF THIS SOFTWARE LICENSE
18. Touch press the button until all LEDs turn off Speed touch 37891 AAAA TCZZA Ed 01 ALCATEL SpeedTouch Installation opeedTouch M LEDs set of LEDs is provided to overview the SpeedTouch status 1 Power System LED ER n s USB LED The USB LED is available on the SpeedTouch 530 only LED functionality during functionality of the LEDs during normal SpeedTouch operation is described in normal operation the table below Indicator Description xu o Green Toggling DSL line synchronized and Amber end to end connection pending Green Solid DSL line synchronized and end to end connection active Off No Ethernet link 0000 Ethernet link No USB link 3EC 37891 AAAA TCZZA Ed 01 Speed touch Bn ALCATEL SpeedTouch Installation Alert condition LED In addition to normal operation behavior the Power System LED may also indicate functionality following startup or error conditions Indicator Description Amber Flashing Power on BOOTP status Power System Power on POST pending Red Sd 0 Power POST failed Flashing Power on Back to Defaults status Power On Self Test POST opeedTouch 510 back Depending the variant you purchased your SpeedTouch 510 is equipped with panel layout A single 10 100 Ethernet port 10 100 Ethernet port DSL line port Four port 10 100 Ether
19. assist you in getting acquainted with the SpeedTouch 510 and SpeedTouch 530 Multi User ADSL gateways and in getting connected quickly to the Internet Generally the SpeedTouch 510 SpeedTouch 5 0i and SpeedTouch 530 will be referred to as SpeedTouch in this Setup and User s Guide unless specifically indicated Prior to connecting the SpeedTouch read the SpeedTouch Quick Installation Guide and Safety Instructions Due to the continuous evolution of DSL technology existing products are regularly upgraded For more information on the latest technological innovations software upgrades and documents please visit the SpeedTouch web site at http www speedtouch com Speedtouch ALCATEL SpeedTouch Installation 1 1 Introducing the speedTouch The SpeedTouch 510 and SpeedTouch M530 Power on power off Getting Acquainted with the SpeedTouch Prior to proceeding please make sure to read first the SpeedTouch Quick Installation Guide It provides important package content and safety information Check whether all items are present in your package In the event of damaged or missing items please contact your local product dealer for further information Your SpeedTouch is presented in slim line box The power on off button is located on the SpeedTouch front panel To turn on the SpeedTouch press the button once shortly To turn off the Speed
20. computer from which you intend to perform the system software upgrade 2 Configure the BOOTP server to use the SpeedTouch system software image file in its reply to BOOTP requests from the SpeedTouch you want to upgrade the system software for identify the BOOTP requests from the SpeedTouch you will need to specify its MAC address and define an IP range for basic communication between the BOOTP server and the SpeedTouch 4 Press the SpeedTouch power button and hold it until the Power System LED flashes amber approximately six seconds This indicates that the SpeedTouch entered BOOTP mode and is sending BOOTP requests 5 The BOOTP server will reply to the BOOTP requests and will perform the required operations to send the system software the SpeedTouch 6 After checking whether the received system software is valid for the device the SpeedTouch will start in normal operational mode 7 Optionally you can upload the backup configuration as described in Setup on page 32 speedtouch ALCATEL 3 SpeedTouch System Software Upgrade speedtouch 37891 AAAA TCZZA Ed 01 4 Troubleshooting 4 Troubleshooting Introduction This chapter provides information on how to identify and correct some common prob lems you may encounter when using and configuring the SpeedTouch If the following troubleshooting tips do not resolve the problem contact the company from which
21. e If the path is known you can immediately enter it in the location input field Once the location of the appropriate configuration profile file is selected click Upload The file will be uploaded to the SpeedTouch and immediately activated After the configuration is applied on the SpeedTouch some additional configuration of your computer system may be necessary Note The required settings for your computer should be provided by your Service Provider if applicable To check whether the activation of the uploaded configuration and the config uration of your computer system s if required was successful you can browse to the SpeedTouch and check its current status speedtouch SpeedTouch Installation 1 4 surfing the Internet Access methods Your Internet connection speedTouch web pages opeedTouch M Internet Connectivity Once the SpeedTouch and the computers have been configured as outlined in section 1 3 SpeedTouch Configuration Setup on page you can connect to the Internet The SpeedTouch supports two access methods Direct access Once the initial configuration has been performed continuous and immediate access is available via the DSL line Dial in access Access must be explicitly established e g by dialing into a Broadband Remote Access Server BRAS e g via the SpeedTouch M Connect web page Note This service may require a third party dia
22. e firmware versions available on the CD ROM SpeedTouch Upgrade Wizard E Software Image Specify which system software you want to transfer to the SpeedT ouch Device SpeedTouch 530 0316B9T_06 ADNT G 4 0 0 5 0 Select the system software and continue Beard Version Date Remark PELLS6_40050 bin ADNT Q 4 0 0 5 0 6 06 2002 Already installed LLS6_40060 bin ADNT Q 4 0 0 6 0 6 06 2002 Cancel Select the appropriate firmware version and click Next to continue Note If the Service Provider has included a separate disk with dedicated upgrade system software click Have Disk to navigate to the location of the appropriate file In case of a system software downgrade you must specifically acknowledge your desicion before being able to proceed The following window allows you to overview your selection SpeedTouch Upgrade Wizard j Start Upgrade Review settings before upgrading the software of your SpeedT ouch The Wizard has enough information to upgrade the firmware of your SpeedT ouch If vou want to review or change settings go back If you are satisfied with the settings continue to start the upgrade Settings Device SpeedTouch 530 ADNT Q Serial Number 0312891_06 Version 4 0 0 5 0 Upgrade to 4 0 0 5 0 i Cancel If you are satisfied click Next to continue You can follow the configuration progress in following window SpeedTouch Upgrade Wizard E 3 Software Up
23. een found Name Speed Touch 530 Serial Number 0316B3T_06 IP Address 169 254 210 116 Version 4 0 0 5 0 Configuration Factory Defaults Bridgi 0 35 and 8 35 ridging on an Details To continue click Next In case more than one SpeedTouch device is found a listing is provided from which you can select your SpeedTouch from Note If the Setup wizard does not find any SpeedTouch M the network an error window pops up In this case check Whether your is correctly connected to the SpeedTouch Ethernet or USB In case of Ethernet connectivity that no dedicated firewall device or router is placed between your PC and the SpeedTouch M and that no personal firewall software is running on your PC e Whether the SpeedTouch is turned on and fully initialized To repeat the search for the SpeedTouch click Back and proceed with step 5 of this procedure 7 To continue with the configuration of your SpeedTouch and your PC proceed with the configuration procedure described below d Speed touch 37891 AAAA TCZZA Ed 01 ALCATEL The configuration procedure 37891 AAAA TCZZA Ed 01 SpeedTouch Installation Once the SpeedTouch Setup wizard has detected your SpeedTouch device you can proceed with the configuration procedure If more than one SpeedTouch device is listed select the appropriate one Then click Next to proceed
24. grade Please wait while the Wizard completes the following actions Speed Touch upgrade progress v The device is being detected v backup of your current configuration is being made P The device is starting upgrade mode The new system software is being transferred The new system software is being installed on the device You current configuration is being restored Total 12 37891 TCZZA Ed 01 speed touch 37 ALCATEL 3 SpeedTouch System Software Upgrade After upgrading the SpeedTouch M a final window appears to announce that 10 the upgrade has been successful SpeedTouch Setup Wizard Completing the SpeedTouch Setup Wizard You have successfully completed the SpeedT ouch Setup Wizard Remark To enable access from other computers on the network to your SpeedT ouch you must perform one of the following tasks 1 Re tun this Wizard on every computer Choose Configure my LAN configuration when asked 2 Enable the automatic IP address configuration on every computer To close the Wizard click Finish Cancel THOMSON iii lt Back Click Finish to close the wizard Speedtouch ALCATEL 37891 AAAA TCZZA Ed 01 3 SpeedTouch System Software Upgrade 3 2 Manual System Software Management Server opeedTouch system 5 system software management is based on a standard
25. h two most popular connection methods Routed PPP over ATM PPPoA and PPP over Ethernet PPPoE The connection method to use depends on the preferences of your ISP hence the configuration profile you must apply to the SpeedTouch Note The following description provides only an example of how you can establish Internet connectivity by starting Routed PPP connections The SpeedTouch supports various other methods for Internet access The actual implementation depends on the preferences of your Service Provider To open a Routed PPP connection ot the Internet Open web browser on your PC computer and browse the SpeedTouch web pages touch 37 System Inbo M k ave Help PUTET Er 4 If needed expand the Basic Topics and click Connect to open the Connec tions web page In the Connections table all configured Routed PPP entries are shown In the Interface column select the entry you want to start a session with As a result the entry will be highlighted If not provided yet enter your user name and password in the appropriate fields If you want the SpeedTouch to remember your credentials select Save this password Click Connect While the SpeedTouch tries to start the session trying appears in the State column of the entry Once the session is started successfully the field displays up From then on you are online and you can start your application or browse the Internet
26. ion by clicking the here link System Info Click this link to display the System Info page This page is also the SpeedTouch M home page It allows you to e View some basic diagnostics of the SpeedTouch Diagnostic Test Result System self test LAM Ethernet ar 058 j e View some important system information of the SpeedTouch device System Info Item Description Mame SpeedTouch 510 Mac Address 00 90 D0 02 8B 29 View the current physical status of the ADSL line DSL Line Status Line State Enabled Speed Kbit sec 128 up 1120 dawn Curation 01 05 51 sen ay speed touch 3EC 37891 AAAA TCZZA Ed 01 ALCATEL System Password 37891 AAAA TCZZA Ed 01 2 SpeedTouch Web Interface View the configuration profile currently active on the SpeedTouch I Configuration Description World Click this link to display the System Password page This page allows you to Configure a system password to restrict access to the SpeedTouch System Password Enter your password max 16 chars Retype your password EET W W W TW W w Help It is highly recommended that you configure a System password To protect the SpeedTouch you should change the System password on a regular basis However never use an obvious password such as your name date of birth etc Enter the System password of your choice and re enter it in the appropria
27. l in application In this case the appropriate software must be supplied by your Service Provider The method used depends on the configuration profile file you used to configure the SpeedTouch and the Service Provider s requirements Regardless of whether a direct access or a dial in access method is used to make your connection once the connection is established opening your web browser is enough to access the World Wide Web WWW or Internet Note In some cases e g in the case of Bridged Ethernet the remote organization might ask for a user name and password on an Internet welcome page An example of how to establish a PPP dial in connection via the SpeedTouch embedded dial in client is provided on the next page Your SpeedTouch offers a user friendly web interface Via the web pages you can establish dial in connections configure some advanced settings e g SpeedTouch s DNS server server and view statistics relating to the SpeedTouch itself and its ADSL connectivity See chapter 2 SpeedTouch Web Interface on page 23 for more information Speed touch 3EC 37891 AAAA TCZZA Ed 01 ALCATEL speedTouch embedded dial in application starting a PPP session 37891 AAAA TCZZA Ed 01 SpeedTouch Installation You can establish dial in connections pre configured by the SpeedTouch Setup wizard or by uploading the appropriate configuration file The SpeedTouch supports bot
28. link to display the Dynamic Host Configuration Protocol DHCP page This page allows you to Enable disable the SpeedTouch Auto DHCP server DHCP Server Configuration DHCP server running Properties DHCP Server Aute DHCP Client timeout s DHCP Help Apply The SpeedTouch features a DHCP server which allows the PCs computers on your local network to automatically obtain an IP address select DHCP server If no DHCP is used on your local network the SpeedTouch DHCP server can be disabled select No DHCP The SpeedTouch can also search your local network for another DHCP server select AutoDHCP If so it slips into DHCP client mode if not the SpeedTouch becomes DHCP server Click Apply to apply your selection speedtouch 2 SpeedTouch Web Interface Configure the SpeedTouch DHCP server lease pool properties DHCP Server Address Pools Pool Start Address End Address State B LAN private 10 0 0 1 10 295 255 294 Click Delete ta remove the selected entry DHCP pool properties Mame LAN private s 10 0 0 1 End address 10 255 255 254 address Subnet 255 D D D mask Gateway 10 0 0 138 Primary Secondary DMS 10 0 0 138 DMS Help New Lease time 7200 10 0 0 138 Delete The SpeedTouch DHCP server if enabled will use the address pools listed in this table to provide IP addresses to requesting DHCP clients To configure a user defined I
29. llowing device was found Name Speed Touch 530 Serial Number 0316BST 06 IP Address 169 254 210 116 Version 4 0 0 5 0 Board ADNT O Info Bridging on 0 35 and 8 35 Factory Defaults Details To continue click Next i Cancel In case more than device is found a listing is provided from which you can select your SpeedTouch from Note If the Setup wizard does not find any SpeedTouch the network error window pops up In this case check That the computer is not connected to the SpeedTouch via its USB interface Whether your computer is correctly connected to the SpeedTouch via its Ethernet port That no dedicated firewall device or router is placed between your PC and the SpeedTouch M and that no personal firewall software is running on your PC e Whether the SpeedTouch is turned on and fully initialized To repeat the search for the SpeedTouch M click Back and proceed with step 4 of this procedure Once the SpeedTouch Setup wizard has detected your SpeedTouch device you can proceed with the upgrade procedure If more than one SpeedTouch device is listed select the appropriate one Then click Next to proceed 36 speed touch 37891 AAAA TCZZA Ed 01 ALCATEL 3 SpeedTouch System Software Upgrade The following window shows current the firmware version active on the SpeedTouch as well as one or mor
30. mecha software management nism used for booting diskless stations The SpeedTouch is able to slip in BOOTP mode allowing a BOOTP server to manage the SpeedTouch M file system and submit upgrade files to it Important note Itis recommended only to use the procedure described below in case you are familiar with the use of a BOOTP server and the mechanisms on which BOOTP is based Upgrading the system software via the procedure described below will reset the Speed Touch to its factory default settings Therefore prior to performing an upgrade of the system software it is recommended to back up the SpeedTouch configuration Before you start You need a third party BOOTP server installed on the computer from which you want to perform the SpeedTouch system software upgrade Make sure that the SpeedTouch is connected to your computer via its Ethernet port In case of a SpeedTouch 530 please disconnect the USB interface if used to avoid communication errors during the system software upgrade You will need the SpeedTouch Medium Access Control MAC address of your SpeedTouch device To retrieve this address see System Info on page 26 Make sure to have a valid SpeedTouch system software image file available on your local disk Procedure upgrade the SpeedTouch TM system software 1 Asa preliminary step make sure that your SpeedTouch is powered off and that a BOOTP server is readily installed on the
31. must enabled on your telephone line As both telephone and ADSL service simultaneously available from the same copper pair you will need a central splitter or distributed filters for de coupling ADSL and telephone signals Always contact your Service Provider when installing splitters filters Public telephone lines carry voltages that can cause electric shock Only install splitter filters yourself if these are qualified for that purpose Other splitter filters may only be installed by qualified service personnel Connect the DSL line The DSL port on the SpeedTouch is marked DSL Use the DSL cable provided to wire the SpeedTouch DSL port to your telephone wall outlet Connect the power Always check first whether the power supply adapter provided is suitable for the local Supply power specifications Contact your Service Provider in case of any doubt The power inlet on the SpeedTouch is marked Plug the adapter s coaxial jack into the SpeedTouch s power inlet Turn on SpeedTouch turn on the SpeedTouch press the front panel power button once shortly speedtoucH ALCATEL Local networking setup Internet connection 37891 AAAA TCZZA Ed 01 setup SpeedTouch Installation Depending on the SpeedTouch variant you have various solutions are available to connect your computer s to the device Ethernet connectivity Is available from both SpeedTouch 510 and SpeedTo
32. net switch 10 100 Ethernet switch DSL line port 6 Speed touch 3EC 37891 AAAA TCZZA Ed 01 ALCATEL SpeedTouch Installation opeedTouch M530 back The SpeedTouch 530 features a single 10 100 Ethernet port and a USB port panel layout 10 100 Ethernet port D USB port Ethernet port s LED Each Ethernet port on the rear panel has two LEDs functionality Indicator Description LED 10 100 lOBase T Ethernet connection O0Base T Ethernet connection Activity Ethernet link up Flashing Data is flowing from to this port eC 791 AAAA TEZZA E40 Speedtouch ALCATEL SpeedTouch Installation 1 2 Setting up the SpeedTouch M opeedTouch M variants Two ADSL variants of the SpeedTouch 510 exist e SpeedTouch 510 The ADSL POTS variant connecting to an analog 5 line SpeedTouch 510 The ADSL ISDN variant connecting to a digital ISDN line SpeedTouch 530 is available as ADSL POTS variant only Use only the SpeedTouch variant which is appropriate for the DSL service provided to your premises Check with your Service Provider to determine whether your Speed Touch is adapted to ADSL service requirements Plain Old Telephone Service POTS Integrated Services Digital Network ISDN ADSL service appropriate DSL service must be available at your premises ADSL service
33. o follow the procedures described below Depending on your Operating System and specific requirements following options are available to upgrade the SpeedTouch system software In case you run MS Windows Operating System 510 For your convenience a SpeedTouch Upgrade wizard will guide you through the system software upgrade procedure See section 3 1 The SpeedTouch Upgrade Wizard on page 34 for more infor mation In case you run another Operating System e g linux for extra information about advanced system software management See 3 2 Manual System Software Management via BOOTP Server on page 39 for more information Speedtouch 33 ALCATEL 3 SpeedTouch System Software Upgrade 3 1 Using the Upgrade Wizard Before you start System software upgrade procedure The SpeedTouch M Upgrade Wizard The procedure described in this section are valid only in case you run an MS Windows Operating System Mac OSIO Make sure that the SpeedTouch is connected to your PC computer via its Ethernet port In case of a SpeedTouch 530 please disconnect the USB interface if used to avoid communication errors during the system software upgrade During the upgrade procedure all configuration settings are backed up by the wizard and restored after upgrading the system software Therefore you do not need to back up the SpeedTouch configuration yourself Make sure that yo
34. on profiles files Restore the SpeedTouch default settings View configure the SpeedTouch IP interfaces and IP router View configure the SpeedTouch DNS server client DHCP View configure the SpeedTouch DHCP server client NAT View configure static NAPT entries Define a default local server for inbound connectivity Help Help link in the topics menu header allows you to browse the SpeedTouch online Help For more information on a specific topic you can click the context related Help links located at the Topic s web pages Save all It is advised to save the SpeedTouch configuration and to back it up whenever you made changes to its settings To save the configuration click the Save All link in the topics menu header For backing up the SpeedTouch configuration see Setup on page 32 3EC 37891 AAAA TCZZA Ed 0 Speed touch ALCATEL 2 SpeedTouch Web Interface 2 1 Basic Topics Menu Links Connect Click this link to display the Connections page This page allows you to Establish dial in connections if applicable Lonnections Interface State Connection properties Specify your username and password User Saschall MyIsSP Passuordi en Save this password Help Disconnect See section 1 4 SpeedTouch Internet Connectivity on page 20 for more infor mation on how to use the Dial in Connections table View detailed connection informat
35. peedT ouch configuration progress Updating SpeedTouch configuration v Searching for reconfigured device gt Updating your computer s IP configuration speedtouch 17 ALCATEL SpeedTouch Installation SpeedTouch Setup wizard will appear again to announce that the configuration has been successful SpeedTouch Setup Wizard Completing the SpeedTouch Setup Wizard You have successfully completed the SpeedTouch Setup Wizard Remark To enable access from other computers on the network to your SpeedT ouch you must perform one of the following tasks 1 Re tun this Wizard on every computer Choose Configure my LAN configuration when asked 2 Enable the automatic IP address configuration on every computer To close the Wizard click Finish Click Finish to Cancel close the wizard In case you want to enable multiple PCs on your local network for accessing the Internet via the SpeedTouch no additional configuration of your PC s must be done in most cases as most configuration profiles will enable Speed Touch s DHCP server and the PC s Ethernet port are configured as DHCP client by default To make sure that all PCs are configured as expected DHCP or fixed IP addresses you can re run the SpeedTouch Setup wizard on every PC For fixed IP configurations or other advanced settings please follow the instructions provided by your ISP or netwo
36. ress the Page Down key to see the rest of the agreement SOFTWARE LICENSE AGREEMENT CAREFULLY READ ALL OF THE TERMS AND CONDITIONS OF THIS SOFTWARE LICENSE AGREEMENT BEFORE YOU USE THE SOFTWARE THIS SOFTWARE LICENSE AGREEMENT THIS AGREEMENT IS A LEGALLY BINDING AGREEMENT BETWEEN THE PURCHASER OF THE SOFTWARE THE PURCHASER AND THOMSON MULTIMEDIA BROADBAND BELGIUM N V THOMSON BY USING INSTALLING OR CLICKING THE ACCEPTANCE BUTTON OF THE SOFTWARE 5 UPDATED BY THOMSON FROM TIME TO TIME THE E Do you accept all terms of the preceding License Agreement If you choose No the setup will close To run the SpeedT ouch Setup Wizard you must accept this agreement THOMSON iii You must accept before to continuing Therefor click Yes to accept The Setup wizard will continue to search for the SpeedTouch on the network The following window shows the detection progress SpeedTouch Setup Wizard SpeedT ouch Detection The Wizard is searching for your SpeedT ouch on the network This detection process may take several seconds Searching for device s B THOMSON iii 3EC 37891 AAAA TCZZA Ed 01 Speed touch ALCATEL SpeedTouch Installation The Setup wizard should find your SpeedTouch device on the local network This is indicated by the following window SpeedTouch Setup Wizard Detected Device The Wizard detected the following SpeedT ouch device The following device has b
37. rk administrator Speedtouch ALCATEL 37891 AAAA TCZZA Ed 01 1 3 2 Supported Systems TCP IP Procedure 37891 AAAA TCZZA Ed 01 SpeedTouch Installation Configuration Setup for other Operating Systems As the SpeedTouch M is OS independent in case of Ethernet connectivity this configu ration setup can be used by any computer system Note The following procedure may equally be used on MS Windows OSs both Ethernet and USB if supported Ensure that your Operating System has a valid TCP IP configuration Configure every computer with a static NetlO private IP address e g 10 0 0 1 Ensure however that you do use the 10 0 0 138 IP address as this is the default IP address of the SpeedTouch To ensure that IP connectivity exists you can ping the SpeedTouch To ensure that the SpeedTouch M is in its factory default state reset the defaults See chapter 4 Troubleshooting on page 41 Open a web browser and browse to the SpeedTouch s default IP address 10 0 0 138 See chapter 2 SpeedTouch Web Interface on page 23 for more information As a result the SpeedTouch System Info web page appears Expand the Advanced Topics and click Setup open the SpeedTouch Setup web page In the Configuration table you can overview the current configuration settings active the SpeedTouch Click Browse to locate the configuration file on the CD ROM or disk Not
38. rt s or the USB port or both still some configuration may be required to prepare the SpeedTouch for Internet connectivity You must have a user account with an Internet Service Provider ISP for Internet access For this user account it will provide you with user logon ID password Other information may be required depending on the CD ROM provided and or the ISP s specific requirements Depending on your computer s Operating System OS the configuration of your Internet connectivity can be done automatically or manually If your computer runs e A Microsoft Windows OS A wizard on the SpeedTouch Setup CD ROM will automatically guide you through the configuration of both the SpeedTouch and your PC for setting up the appropriate configuration Proceed with subsection 1 3 1 Configuration Setup for MS Windows Operating Systems on page 4 e Another OS e g Mac OS Unix Linux which connects to the SpeedTouch via Ethernet The SpeedTouch is configured semi automatically by uploading the appropriate configuration file from the SpeedTouch Setup CD ROM to your SpeedTouch M If any additional configuration of your computer is required this must be done manually Proceed with subsection 1 3 2 Configuration Setup for other Operating Systems on page 19 Speedtouch 13 ALCATEL SpeedTouch Installation 1 3 1 Microsoft Windows The SpeedTouch Setup wizard
39. se to go to the location where the SpeedTouch upgrade configuration file resides Select the upgrade configuration file and click Upload to upload and apply the new configuration e View the current system software version file name and the SpeedTouch board type Speed touch 3EC 37891 AAAA TCZZA Ed 01 ALCATEL Introduction System software updates Imperative requirement Upgrade mechanisms 37891 AAAA TCZZA Ed 01 3 SpeedTouch System Software Upgrade System Software Upgrade Due to the continuous evolution of DSL technology SpeedTouch products are regu larly upgraded This chapter describes how to upgrade the SpeedTouch system software You can check for system software upgrades regularly at the SpeedTouch web site at http www speedtouch com Firmware upgrades may also be available from your Service Provider Please contact your Service Provider for more information The SpeedTouch system software upgrade procedures described in this chapter are valid for both SpeedTouch 510 and SpeedTouch 530 However these procedures are only possible via the SpeedTouch Ethernet connec tion s l e to upgrade a SpeedTouch 530 connected via the USB port disconnect the USB port and make a connection from the to the SpeedTouch 530 Ethernet port as described in subsection 1 2 1 Local Ethernet Connection Setup on page 10 prior t
40. te fields Click Apply to apply the System password and Save all to save your changes to persistent memory Note If no system password has been provided a warning is displayed on the SpeedTouch web pages speedtouch ALCATEL 2 SpeedTouch Web Interface 2 2 Static Routing Advanced Topics Menu Links Click this link to display the IP Address and Routing Tables page This page allows you to View or add delete specific IP address entries for SpeedTouch s interfaces Intf Address Netmask Point to Point 217 136 51 1 pat es 168 258 64 172 6 Ae none gt op 27 00 78 taa none Click to create a new entry Help New You can add a static IP address for one of the SpeedTouch s interfaces by clicking New Specify the IP address sub netmask whether NAPT should be applied to this address and select the interface to which the IP address applies use ethO for the Ethernet interface Click Apply to add the entry to the table All essential IP routes using this IP address will be automatically added to the Speed Touch P routing table View add delete static IP routes for SpeedTouch s IP router b 217 136 51 1 32 217 136 51 152 32 217 136 591 152 2174968182 P 2174968142 2173968182 mss gt ay 21749651452 ess tizroas my imm ___ Click New to create a new entry Help Mew
41. thernet equipment O0Base T LED of particular Make sure the computer s Ethernet port Ethernet port does not light up supports 1 00 Ethernet connectivity and or is configured for auto negotiation SpeedTouch 530 USB driver instal Verify that your computer is running one of lation failed the supported OSs and that it meets the according minimum requirements Verify that no previous SpeedTouch USB driver is installed on your PC Uninstall other SpeedTouch USB software and or drivers Temporarily poor performance of Your USB port congests meaning that too SpeedTouch 530 connected via much traffic is passing through it USB hub Avoid using multiple high speed USB devices e g scanners speaker etc during heavy duty e g a data download Poor SpeedTouch performance Make sure that the SpeedTouch is installed and configured as instructed in this Setup and User s Guide and or as instructed by the ISP Check whether a central splitter or dedi cated filters are installed properly No Line synchronization achieved Make sure that ADSL service is enabled on Line Sync LED keeps flashing the wall outlet the SpeedTouch is connected to Make sure that the correct SpeedTouch variant is used for your DSL service In case of ADSL POTS services at your premises ONLY use a SpeedTouch 510 ADSL POTS variant In case of ADSL ISDN services at your local premises ONLY use a SpeedTouch
42. u have a valid SpeedTouch system software file available on a local disk or CD ROM Following procedure describes how to use the SpeedTouch Upgrade wizard from a PC running an MS Windows OS For computers running Mac OSIO the behavior of the wizard is identical Proceed as follows Sel Insert the SpeedTouch Setup CD ROM in your computer s CD ROM drive MS Windows OSs The SpeedTouch Menu will start automatically If the SpeedTouch Menu window does not appear automatically open a Run window via Start gt Run from the Start menu and enter the following path D Menu exe where D stands for the drive letter of your CD ROM drive To start the SpeedTouch Upgrade wizard click SpeedTouch Upgrade Mac OSIO Open the CD ROM and click UpgradeST pkg to install the upgrade program After installation go to the location where you installed the Upgrade application and click UpgradeST Speed touch 37891 AAAA TCZZA Ed 01 ALCATEL 3 SpeedTouch System Software Upgrade Welcome to the SpeedTouch Upgrade Wizard This wizard will quide you through the software upgrade of the SpeedT ouch To continue click Next OUUU speedtouch ALCATEL Built for excellence i Cancel SpeedTouch Upgrade Wizard E zi x Software License Agreement for SpeedT ouch Press the Page Down key to see the rest of the agreement SOFTWARE LICENSE AGREEMENT CAREFULLY READ ALL OF THE TERMS AND CONDITIONS OF T
43. uch 530 See subsection 1 2 1 Local Ethernet Connection Setup on page 10 for more information USB connectivity Is available from the SpeedTouch 530 only USB connectivity is supported for MS Windows 98 98SE ME and MS Windows 2000 XP only Before being able to connect to the SpeedTouch 530 through the USB connection you must first install USB drivers See subsection 1 2 2 SpeedTouch 530 USB Connection Setup on page 11 for more information In case of a SpeedTouch 530 you can use both local networking solutions simulta neously to form a single local network To continue with preparing the SpeedTouch for Internet connectivity see section 1 3 SpeedTouch Configuration Setup on page 13 Speedtouch ALCATEL SpeedTouch Installation 1 2 1 Local network Ethernet cables Standard wiring procedure Ethernet link check Local Ethernet Connection Setup For Ethernet connectivity you will need at least computer that already has Ethernet Network Interface Card installed If required a hub or switch and the necessary connection cables In the SpeedTouch package a full wired straight through RJ45 RJ45 Ethernet cable hereafter referred to as a LAN cable is included You can use LAN cables other than the one provided in the box The following table indicates the LAN cable type required speedTouch Other equipment Type of LAN cable MDI Straight
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