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Sun Microsystems 4.5 Personal Computer User Manual

1. The available client settings are described in Appendix C Editing Profiles You can only edit profiles if your SGD Administrator has configured SGD to let you do this You can only edit profiles from a webtop On your webtop click the Edit button in the Applications area of the webtop and then click the Client Settings tab You can only edit your own profiles and you can only edit the profile for the SGD server you are currently connected to When you first edit a profile the settings are the ones that your SGD Administrator has configured for you To restore a profile to the system default settings click the Reset button Note You must log out of SGD and log in again for changes to your profile to take effect Application Groups Only an SGD Administrator can add an application to or remove an application from the list of applications that you can run However you can choose how and when those applications display on your webtop You do this by creating groups Groups are useful for grouping similar applications together or for hiding applications you do not use very often How you use groups is up to you Chapter 1 Using Sun Secure Global Desktop 21 V How To Create a Group 1 On the webtop click the Edit button 2 Click the Edit Groups tab 3 Click the Add New Group button Type a name for the group In Choose Your Content select the check boxes for the applications and documents you want to incl
2. Log in to your Desktop The Sun Secure Global Desktop Administration Console The standard client which is typically used automatically On some locked down systems you may need to manually install it A job for Administrators only Install this on application servers to experience some advanced features of Sun Secure Global Desktop A job for Administrators only Install this on a UNIX or Linux server that you want to use as a proxy server to control access to a Sun Secure Global Desktop array Your webtop user guide TeemTalk for UNIX User Guides The online manual for Administrators of Sun Secure Global Desktop Software The online manual for Administrators of the Sun Secure Global Desktop Gateway For the latest news and information a ET 2 Optional Select your preferred Click one of the flags at the top o language f the Welcome page The Welcome page is displayed in the selected language 3 Click Install the Sun Secure Global Desktop Client The Sun Secure Global Desktop Client page is displayed 4 Download the SGD Client tar file Click Download the Secure Global Desktop Client for platform where platform is the operating system for your computer platform Save the tar file to a temporary directory on your computer Tar file names indicate a platform as follows m sgdci3so tar for Solaris Operating System Solaris OS on x86 platforms m sgdcspso tar for Solaris OS on SPARC technology
3. While trying to connect to the server boston indigo insurance com the Sun Secure Global Desktop Client has found the server certificate has changed It is possible that the certificate on this server has changed due to administrative reasons however if you are uncertain then do not accept this certificate and contact the server administrator View Certificate Accept If you see a Potentially Unsafe Connection message do the following YV How To Deal With a Potentially Unsafe Connection Message 1 Click the View Certificate button and make a note of the certificate details 2 Click the Reject button to cancel the connection and contact your SGD Administrator The SGD Webtop Your webtop is a special web page that lists the applications you can run through SGD and enables you to run them FIGURE 1 7 shows the different areas of the webtop Sun Secure Global Desktop 4 5 User Guide April 2009 FIGURE 1 7 SGD Webtop Sun Secure Global Desktop Software Mozilla Firefox Gow Bile Edit Yew History Bookmarks Tools Help Sun Secure Global Desktop Welcome to your Webtop PRINTING Hello Indigo Jones You are currently using a secure connection Bree Gino Eoo Name Description 1 Menu bar Includes Logout Help and Info buttons 2 Applications area Lists the applications that you can run 3 Printing area Enables you to manage your
4. you must download the SGD Client manually and install it on your computer Installing the SGD Client The SGD Client is usually installed automatically when you connect to an SGD server using a browser with Java technology enabled Follow these instructions only if you want to install the SGD Client manually You do not need superuser root or administrator privileges to install the SGD Client On Microsoft Windows platforms the SGD Client is installed in the C Program Files Sun Secure Global Desktop Client directory by default but you can choose a different installation directory when you install the software A shortcut for the SGD Client is added to the Windows Start Menu On UNIX and Linux platforms the SGD Client is installed in the SHOME bin directory by default but you can choose a different installation directory when you install the software 29 V How to Install the SGD Client Manually on Microsoft Windows Platforms 1 In a browser go to an SGD web server For example http server example com The SGD web server Welcome page is displayed as shown in FIGURE A 1 FIGURE A 1 amp Sun SGD Welcome Page microsystems Sun Secure Global Desktop _ _ ____ F Loc Select your preferred language English Deutsch EX Fran ais e HA Fe gto M peas D ed Welcome to Your Sun Secure Global Desktop Web Server Log in e Sun Secure Glo
5. User Guide April 2009 4 Download the SGD Client installation program Click Download the Secure Global Desktop Client for Microsoft Windows Save the installation program to a temporary directory on the PC The SGD Client installation program is sgdcwin lang exe where lang is the selected language 5 Change to the temporary directory and install the SGD Client Double click sgdcwin lang exe and follow the instructions on the screen V How to Install the SGD Client Manually on Solaris OS and Linux Platforms 1 In a browser go to an SGD web server For example http server example com The SGD web server Welcome page is displayed as shown in FIGURE A 2 Appendix A Installing the SGD Client Manually 31 32 FIGURE A 2 SGD Welcome Page amp Sun microsystems Sun Secure Global Desktop T ocn Select your preferred language English Deutsch Fran ais HA fe St 0 M HART EN frees Welcome to Your Sun Secure Global Desktop Web Server Login My Desktop Launch the Sun Secure Global Desktop Administration Console Install the Sun Secure Global Desktop Client Install a Sun Secure Global Desktop Enhancement Module Install the Sun Secure Global Desktop Gateway User Guide HTML PDF TeemTalk Guide 3270 5250 Administration Guide HTML PDF Gateway Administration Guide HTML PDF Sun Microsystems web site Log in to Sun Secure Global Desktop
6. log in and access your webtop In Integrated mode the URL is only loaded in your default browser if you need to log in to SGD The default Login URL is http server example com sgd index jsp If enabled the SGD Client is started automatically with this profile whenever you log in to your computer If enabled the SGD Client creates an application shortcut or symbolic link for itself in the startup folder of your desktop system This is disabled by default Controls how you use SGD If enabled the applications you can run are displayed in the desktop Start or Launch Menu on your computer This is called Integrated mode If disabled the applications you can run are displayed on a webtop in a browser With Integrated mode you cannot suspend and resume individual applications or pause and resume individual print jobs This is disabled by default If enabled as soon as the SGD Client starts it attempts to log you in automatically to SGD Your Administrator can tell you whether automatic logins are being used You can only enable this option if the Add Applications to Start Menu setting is enabled This is disabled by default The application command for an alternative Portable Document Format PDF viewer to use with PDF printing If the application is not on your PATH type the full path to the application This setting only applies to UNIX Linux and Mac OS X platform computers Controls the amount of inform
7. not on your PATH type the full path name for the application 36 Sun Secure Global Desktop 4 5 User Guide April 2009 Printing If you are using a UNIX Linux or Mac OS X computer you can override the settings made by the SGD Administrator and configure printers on the computer Configuring Your Client Printers Typically your SGD Administrator configures the available client printers for you to use However if you are printing from a UNIX Linux or Mac OS X platform computer you can override these settings and configure your own client printers You do this by defining them in a client printer configuration file in your home directory at SHOME tarantella printerinfo txt This file is not installed by default You must create this file or ask your SGD Administrator for a template file that you can install and edit The format of the printer configuration file is as follows UNIX printer_name windows_driver printer_type printer_name windows_driver printer_type printer_name is the name of the printer as it is known to the 1p or lpr system on the computer windows_driver is the name of the printer driver to use when printing from a Microsoft Windows application server printer_type is the format to be used for the print job The values can be PostScript PCL or Text An example of a client printer configuration file is as follows UNIX drafts HP DeskJet 970Cxi PCL salesprinter HP LaserJe
8. print jobs 4 Information area Displays error messages and system information The different areas of the webtop are described in the following sections Menu Bar This area of the webtop includes buttons for logging out and for displaying help and diagnostics information See Logging Out on page 27 for more information about logging out of SGD Chapter 1 Using Sun Secure Global Desktop 7 From the webtop you can display a page containing diagnostics information This is useful if you need to contact Support Click the Info button NFO on your webtop and then click the Detailed Diagnostics link in the Information area Applications Area The Applications area of the webtop is used to display the list of applications that you can run through SGD See Using Applications on page 9 for more information about running applications Only an SGD Administrator can add an application to or remove an application from the list of applications that you can run If you want more applications contact an SGD Administrator However you can choose how and when your applications display on your webtop You do this by creating webtop groups See Application Groups on page 21 Printing Area The Printing area of the webtop includes links that enable you to list and control your print jobs See Printing on page 15 for more information about printing Information Area The Information area is used to displa
9. shown ready for you to use FIGURE 1 9 Webtop Link for Running an Application XClaim When you start an application you might be asked for a user name and password This is your user name and password for the application server that runs the application Chapter 1 Using Sun Secure Global Desktop 9 You do not have to exit an application before starting another Just click another link SGD Administrators configure how the applications display Note You cannot start a Windows application using a different Windows domain name Ask an SGD Administrator to do this for you If you have difficulties contact your SGD Administrator You can also run your applications using links in the desktop Start or Launch Menu See Using SGD From Your Desktop Start or Launch Menu on page 23 for more details Number of Instances of an Application When an application is running a triangle appears in front of the application s name on the webtop and a number appears in brackets after it The session toolbar also appears below the application name The session toolbar is used to suspend resume or end an application FIGURE 1 10 shows the webtop link when two instances of an application are running FIGURE 1 10 Webtop Link When the Application is Running w XClaim 2 Session 1 Il X Session 2 Il OX The number in brackets is the number of separate instances of the application that you have started SGD Administrators conf
10. 15 PDF files 19 troubleshooting problems with 20 UNIX platform applications 16 user configuration 37 Windows applications 17 Printing area 8 proxy settings changing 36 R resuming applications 10 11 S scalable windows 13 secure connections 9 SGD adding links to the desktop Start Menu 23 glossary of terms 43 introduction 1 logging out 27 splash screen 3 SGD Client manual install 29 shared accounts closing the browser 13 webtop username 9 48 Sun Secure Global Desktop 4 5 User Guide April 2009 splash screen 3 SSL connections 9 standard connections 9 Start Menu 10 suspending applications 10 11 U Universal PDF Printer printer 19 Universal PDF Viewer printer 19 user names 1 9 W webtop adding applications 8 application start links 9 Applications area 8 Information area 8 introduction 6 Menu bar 7 Printing area 8 user name 9 Windows applications 17 NT domains 10 Windows domains 10
11. Start or Launch Menu 27 Installing the SGD Client Manually 29 Installing the SGD Client 29 v How to Install the SGD Client Manually on Microsoft Windows Platforms 30 v How to Install the SGD Client Manually on Solaris OS and Linux Platforms 31 Logging In Using the SGD Client 32 v How to Configure the SGD Client 32 Advanced Configuration 35 Client Settings 35 Changing the Login Page URL 36 Changing the Language 36 Changing Proxy Settings 36 Specifying an Alternative PDF Viewer 36 Printing 37 Configuring Your Client Printers 37 Accessing the Drives on Your Computer 38 Profile Settings 39 Description of Profile Settings 39 Configuring Integrated Mode Operation 41 Contents v Glossary 43 Index 47 vi Sun Secure Global Desktop 4 5 User Guide April 2009 Preface The Sun Secure Global Desktop 4 5 User Guide provides an introduction to using Sun Secure Global Desktop software SGD The manual provides information on how you can use SGD to run applications This document is intended for both new and existing users of SGD How This Book Is Organized Chapter 1 describes how to use SGD to run applications from your computer Appendix A describes how to install the SGD Client manually on your computer Appendix B discusses configuration settings for advanced users of SGD Appendix C describes the available profile settings A Glossary of words and phrases and their definitions is also included Related Docum
12. The application is suspended When you get home you can log in to SGD again resume the application and carry on writing the report Suspending and resuming applications is done using the session toolbars on the webtop Session Toolbars for Controlling an Application There is a separate session toolbar for each running instance of the application Click If to suspend an application Click to resume an application Click M to end an application Click the triangle to hide and show the session toolbars for the application sessions as shown in FIGURE 1 11 FIGURE 1 11 Session Toolbar when Hidden a p XClaim 2 You can manage all your application sessions at once using the following links at the top of the Applications area m Click the Suspend All link to suspend all running applications Chapter 1 Using Sun Secure Global Desktop 11 m Click the Resume All link to resume all suspended applications m Click the Cancel All link to end all running or suspended applications FIGURE 1 12 Links for Managing All Application Sessions APPLICATIONS Suspend All Resume All Cancel All Resumability Settings for Applications To see if an application is resumable or not point to its link on your webtop and look at the popup window that is displayed The available resumability settings for an application are described in the following table Resumability Settings Description Not Resumable This application exits when
13. aires des missiles des armes biologiques et chimiques ou du nucleaire maritime directement ou indirectement sont strictement interdites Les exportations ou reexportations vers des pays sous embargo des Etats Unis ou vers des entites figurant sur les listes d exclusion d exportation americaines y compris mais de maniere non exclusive la liste de personnes qui font objet d un ordre de ne pas participer d une facon directe ou indirecte aux exportations des produits ou des services qui sont regi par la legislation americaine en matiere de controle des exportations et la liste de ressortissants specifiquement designes sont rigoureusement interdites LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA LIMITE DE LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE LA QUALIT MARCHANDE A L APTITUDE UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON eo el Qa Adobe PostScript Contents Preface vii Using Sun Secure Global Desktop 1 LoggingIn 1 User Names and Passwords 1 v HowtoLogIntoSGD 2 Potentially Unsafe Connection Message 5 v HowTo Deal With a Potentially Unsafe Connection Message 6 The SGD Webtop 6 Menu Bar 7 Applications Area 8 Printing Area 8 Information Area 8 User Name 8 Secure Connection Status 9 Using Applications 9 Running Applications 9 Number of Instances of an Application 10 Wh
14. anage printing you click the Webtop link in the Start or Launch Menu The webtop is displayed in your default browser Running Applications To start an application you click its link on the Start or Launch Menu To start another instance of the application you click the link again Chapter 1 Using Sun Secure Global Desktop 25 Unlike the webtop you cannot suspend and resume individual applications Instead when you log out of SGD your running applications are either suspended or ended depending on their resumability settings See Suspending and Resuming Applications on page 11 When you log in again any suspended applications you have are resumed automatically See Using Applications on page 9 for more information about running applications using SGD Printing You cannot manage individual print jobs from the Start or Launch Menu and so print jobs go straight to the selected printer See Printing on page 15 for more information about printing using SGD Using Application Groups If you have arranged any of your webtop content to display in groups those groups are also used in the Start or Launch Menu If the group is configured to hide webtop content the content does not display in the Start or Launch Menu Using My Desktop My Desktop is a feature that enables you to log in and display a full screen desktop application without displaying your webtop My Desktop displays the desktop application config
15. at If I Get an Error Message When Starting an Application 11 Suspending and Resuming Applications 11 Session Toolbars for Controlling an Application 11 Resumability Settings for Applications 12 Do I Lose My Work If I Close My Browser 13 Changing the Way an Application is Displayed 13 Copying Information Between Applications 14 Running Applications Using a Different User Name and Password 14 Using a Single Button Apple Macintosh Mouse 15 Printing 15 Managing Your Print Jobs 15 Printing From UNIX Platform Applications 16 Printing from UNIX Platform Applications to UNIX Linux or Mac OS X Platform Computers 16 Printing from UNIX Platform Applications to a Windows Computer 17 Printing From Windows Applications 17 Printing from Windows Applications to UNIX Linux or Mac OS X Platform Computers 18 Printing from Windows Applications to a Windows Computer 18 PDF Printing 19 Using PDF Printing 19 Printing Troubleshooting 20 Changing Your Settings 20 Client Settings 21 Editing Profiles 21 Application Groups 21 v How To Create a Group 22 Using SGD From Your Desktop Start or Launch Menu 23 v How to Add SGD to Your Desktop Start or Launch Menu 24 Working With the Start or Launch Menu 24 Logging In 25 iv Sun Secure Global Desktop 4 5 User Guide April 2009 Displaying a Webtop 25 Running Applications 26 Printing 26 Using Application Groups 26 Using My Desktop 26 Logging Out 27 Logging Out of the SGD Webtop 27 Logging Out Using the
16. ate details to ensure that the server you are connecting to can be trusted See FIGURE 1 4 Sun Secure Global Desktop 4 5 User Guide April 2009 FIGURE 1 4 Certificate Details Dialog Box pO Certificate Details Certificate Data Version 3 0x2 Serial Number 8 25 81 90 68 1b b5 28 Signature Algorithm shal withRSAEncryption Issuer C US ST MA O indigo insurance com CN boston indigo insurance com Validity Not Before Sep 5 15 09 17 2007 GMT Not After Sep 4 15 09 17 2008 GMT Subject C US ST MA O indigo insurance com CN boston indigo insurance com a Check that the Validity and Subject fields are correct b Click Close The Initial Connection dialog box is redisplayed 5 If the certificate details are correct click Yes to agree to the connection Once you have clicked Yes you do not see the security message again unless there is a problem with the connection The SGD Client icon is displayed in the task bar as shown in FIGURE 1 5 FIGURE 1 5 SGD Client Task Bar Icon The SGD webtop is displayed See FIGURE 1 7 Potentially Unsafe Connection Message If there is a security problem with the connection to the SGD server a Potentially Unsafe Connection message is displayed as shown in FIGURE 1 6 Chapter 1 Using Sun Secure Global Desktop 5 FIGURE 1 6 Potentially Unsafe Connection Message Potentially Unsafe Connection WARNING POTENTIALLY UNSAFE CONNECTION
17. ation server you can print a file to your default printer by typing the following command Ip file Alternatively you can specify any client printer that your SGD Administrator has configured For example if a client printer named salesprinter has been configured by your SGD administrator you can use the following command lp d salesprinter file Printing from UNIX Platform Applications to a Windows Computer The following command prints file to your default printer on the Windows computer Ip file You can also print to a port on the computer For example Ip d LPT1 file 16 Sun Secure Global Desktop 4 5 User Guide April 2009 You can also print by specifying the universal naming convention UNC name of a network printer that is accessible from the computer To use a UNC name you must enclose the printer name in quotes and escape backslashes as appropriate for the shell For example Ip d PRTSERVER HPLUS5 file To avoid problems with UNC names you can print using a friendly name such as Ip d label printer file In this case the friendly name must be configured by your SGD Administrator Printing From Windows Applications SGD enables you to print from Windows applications to a printer attached to your computer Printing from Windows Applications to UNIX Linux or Mac OS X Platform Computers If you print from a Microsoft W
18. ation that is output to the SGD Client log file The output is logged to a text file in the same directory as the SGD Client The default is Errors only The default language to use when the SGD Client is started from the command line For example when the SGD Client is in Integrated mode The language selected is used for messages displayed by the SGD Client the login dialog and the webtop The default is English 40 Sun Secure Global Desktop 4 5 User Guide April 2009 Setting Description Check for Local X Server Proxy Settings Connection Failure If enabled the SGD Client checks whether there is an X server running on the computer Enabling this option can improve performance when launching X applications that are configured to display using an X server on the computer This setting only applies to Windows computers This setting is disabled by default Settings that control how the SGD Client determines what proxy servers to use Use Default Web Browser Settings means use the proxy server settings configured in your default browser Manual Proxy Settings enable you to define the proxy server settings in the profile You can specify an Hypertext Transfer Protocol HTTP proxy server If the proxy settings are determined from a browser the settings are stored and used the next time the SGD Client starts If Establish Proxy Settings on Session Start is enabled the SGD Client obtains the proxy settings fro
19. ator can tell you what proxy server settings to use Click Save 4 Log out of SGD Working With the Start or Launch Menu This section describes the how you do the following tasks using the desktop Start or Launch Menu Logging in Running applications Printing Displaying a webtop Using application groups Logging In You log in to SGD by clicking the Login link on your desktop Start or Launch Menu See FIGURE 1 19 24 Sun Secure Global Desktop 4 5 User Guide April 2009 FIGURE 1 19 Logging In Using the Desktop Start or Launch Menu Sun Secure Global Desktop gt FF salt example com gt Y Login Note If you log in to more than one SGD server there is a Login link for each server in the Start or Launch Menu Once you have logged in to SGD the Start or Launch Menu is updated with the links for the applications you can run through SGD as shown in FIGURE 1 20 To use SGD in Integrated mode you always log in using the Start or Launch Menu If you start a browser and log in your applications are not displayed in the Start or Launch Menu FIGURE 1 20 Webtop Content Links in the Desktop Start or Launch Menu Sun Secure Global Desktop gt salt example com gt Logout Webtop Cash o Win LA Cust o dat gl Pers o dat E Slide o win Write o Win XClaim Finance Displaying a Webtop If you need to display a webtop for example to be able to edit your profile resume a suspended application or m
20. bal Desktop Administration Console Install the Sun Secure Global Desktop Client Install a Sun Secure Global Desktop Enhancement Module Install the Sun Secure Global Desktop Gateway User Guide HTML PDF TeemTalk Guide 3270 5250 Administration Guide HTML PDF Gateway Administration Guide HTML PDF Sun Microsystems web site Log in to Sun Secure Global Desktop Log in to your Desktop The Sun Secure Global Desktop Administration Console The standard client which is typically used automatically On some locked down systems you may need to manually install it A job for Administrators only Install this on application servers to experience some advanced features of Sun Secure Global Desktop A job for Administrators only Install this on a UNIX or Linux server that you want to use as a proxy server to control access to a Sun Secure Global Desktop array Your webtop user guide TeemTalk for UNIX User Guides The online manual for Administrators of Sun Secure Global Desktop Software The online manual for Administrators of the Sun Secure Global Desktop Gateway For the latest news and information 2 Optional Select your preferred language Click one of the flags at the top of the Welcome page The Welcome page is displayed in the selected language 3 Click Install the Sun Secure Global Desktop Client The Sun Secure Global Desktop Client page is displayed Sun Secure Global Desktop 4 5
21. d are trademarks or registered trademarks of SPARC International Inc in the U S and in other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc Adobe is the registered trademark of Adobe Systems Incorporated Products covered by and information contained in this service manual are controlled by U S Export Control laws and may be subject to the export or import laws in other countries Nuclear missile chemical biological weapons or nuclear maritime end uses or end users whether direct or indirect are strictly prohibited Export or reexport to countries subject to U S embargo or to entities identified on U S export exclusion lists including but not limited to the denied persons and specially designated nationals lists is strictly prohibited DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2007 2009 Sun Microsystems Inc 4150 Network Circle Santa Clara Californie 95054 Etats Unis Tous droits r serv s Sun Microsystems Inc d tient les droits de propri t intellectuels relatifs la technologie incorpor e dans le produit qui est d crit dans ce document En particulier et ce sans limitation ces droits de p
22. dollar sign To use a literal escape it with another The following is an example configuration file CDM SHOMES fixed My Home tmp SUSERS fixed Temp mnt win My Documents fixed My Local Documents CDM Note Changes to the configuration file only take effect when you log out and then log in to SGD The access rights for a mapped client drive are shown in brackets after the drive name rw means read write access ro means read only access Sun Secure Global Desktop 4 5 User Guide April 2009 APPENDIX C Profile Settings This appendix describes the settings you can configure in a profile Description of Profile Settings Each time the SGD Client starts it uses a profile A profile is a group of configuration settings that control the SGD Client The following table lists the settings available in a profile with a description of what they do 39 If you are unsure about a setting ask your SGD Administrator for help Setting Description Login URL Connect on System Login Add Applications to Start Menu Automatic Client Login Alternative PDF Viewer Logging Preferred Language The SGD Uniform Resource Locator URL to use for the profile This is usually http server example com sgd where server example com is the name of an SGD server If you use a browser to display the SGD webtop the URL is loaded automatically in your default browser so that you can
23. ent title and part number in the subject line of your email Sun Secure Global Desktop 4 5 User Guide part number 820 6690 10 viii Sun Secure Global Desktop 4 5 User Guide April 2009 CHAPTER 1 Using Sun Secure Global Desktop Sun Secure Global Desktop software SGD provides you with secure remote access to desktop applications running on application servers You can be writing a report on a computer in the office administering UNIX platform servers on your PC at home or checking stock databases with a laptop on the train SGD enables you do all this SGD also enables you to run applications over a secure network connection to safeguard corporate and private data With SGD you access all the applications that you can run from a single place the webtop To access a webtop all you need is a browser with Java technology enabled This manual guides you through the basics of using SGD It describes how to log in and log out of the software as well as how you can use SGD to run applications Logging In This section describes how to log in to SGD and display the SGD webtop User Names and Passwords When you use SGD you need to know your user name and password for the following servers m The SGD server a The application servers that run your applications The following table describes the user names and passwords you might require when using SGD User Name and Password Description SGD ser
24. entation The following table lists the documentation for this product The online documentation is available at vii http docs sun com app docs co11 1706 4 Application Title Part Number Format Location Release Notes Sun Secure Global Desktop 4 5 820 6687 10 HTML Online Release Notes PDF Software CD and online Installation Sun Secure Global Desktop 4 5 820 6688 10 HTML Online Installation Guide PDF Software CD and online Administration Sun Secure Global Desktop 4 5 820 6689 10 HTML Online Administration Guide PDF User Sun Secure Global Desktop 4 5 User 820 6690 10 HTML Online Guide PDF Proxy Server Sun Secure Global Desktop 4 5 820 6691 10 HTML Online Gateway Administration Guide PDE Third Party Web Sites Sun is not responsible for the availability of third party web sites mentioned in this document Sun does not endorse and is not responsible or liable for any content advertising products or other materials that are available on or through such sites or resources Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection width the use of or reliance on any such content goods or services that are available on or through such sites or resources Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can email your comments to Sun at docfeedback sun com Please include the following docum
25. er you select either of the following applies m If the Universal PDF Printer printer is selected the PDF file is printed automatically to your default printer The Adobe Reader runs minimized and does not exit when the print job has finished a If the Universal PDF Viewer printer is selected the PDF file is displayed in the Adobe Reader window You can then decide whether to print or save the file On UNIX Linux and Mac OS X platform computers the PDF file is displayed in a PDF viewer You can then decide whether to print or save the PDF file There is no difference between the Universal PDF Printer and the Universal PDF Viewer printers as the print job is always displayed in a PDF viewer Chapter 1 Using Sun Secure Global Desktop 19 Printing Troubleshooting If you print from an application and the output does not appear check the following Possible Cause More Information Have You Paused Printing Make sure that your webtop indicates that printing is not paused See Printing Paused Icon on page 16 Is Your Printer Set Up Correctly Make sure your printer is set up correctly For example by printing a web page to the printer from a browser Have You Printed To the Correct You can choose a printer to print to If you do not Printer select a printer output is sent to your default printer To see which printer is your default printer point to the printer icon on your webtop A popup shows the name of your defa
26. ge you must click Update Using SGD From Your Desktop Start or Launch Menu You can use SGD from your desktop Start or Launch Menu This is called Integrated mode When you use SGD in Integrated mode the links for starting applications display in your desktop Start or Launch Menu instead of on your webtop This means you can run applications through SGD in the same way as applications installed on your computer How to Add SGD to Your Desktop Start or Launch Menu To add SGD to your desktop Start or Launch Menu you usually have to perform an initial login to display a webtop and then edit your profile Chapter 1 Using Sun Secure Global Desktop 23 1 Start a browser and go to the SGD login URL The SGD login URL is at http server example com sgd where server example com is the name of the SGD server a f Log in and display a webtop Edit your profile as follows Click the Edit button in the Applications area of the webtop and then click the Client Settings tab Select the Add Applications to Start Menu check box To start the SGD Client when you log in to your desktop select the Connect on System Login check box Optional If you want the SGD Client to log you in automatically to SGD when it starts select the Automatic Client Login check box Your SGD Administrator can tell you whether you can use automatic logins Optional Configure the proxy server settings Your SGD Administr
27. igure how many instances of an application you can start To find out how many instances of an application you are allowed point to its link on the webtop The popup that is displayed states the number of sessions allowed See Suspending and Resuming Applications on page 11 for more details What If I Get an Error Message When Starting an Application If an error message is shown when you click a link to start an application try one of the following 10 Sun Secure Global Desktop 4 5 User Guide April 2009 m Make sure you supplied the correct user name and password for the application server If SGD does not prompt you for this information hold down the Shift key and click the link to force the prompt to appear m Log out of SGD and exit your browser then restart it and log in to SGD again Click the application s link m Contact an SGD Administrator supplying all the information shown in the error message Suspending and Resuming Applications Some applications can be configured to keep running even when they are not displayed These are resumable applications To close an application s window without ending the application you suspend the application To display the window again and start using the application you resume the application As an application is still running even though it is not displayed you can start writing an urgent report in the office and then log out of SGD at the end of the day
28. in URL The SGD login URL is usually http server example com sgd where server example com is the name of the SGD server Note If Java technology is not enabled in your browser a warning message is shown You must enable Java technology in your browser before proceeding The SGD Login dialog box is shown See FIGURE 1 1 Sun Secure Global Desktop 4 5 User Guide April 2009 FIGURE 1 1 SGD Login Dialog Box Sun Secure Global Desktop microsystems Note If JavaScript is not enabled in your browser a warning message is displayed beneath the login dialog box 2 Type in your SGD user name and password 3 Click the Login button While SGD is starting up the splash screen is shown See FIGURE 1 2 Chapter 1 Using Sun Secure Global Desktop 3 FIGURE 1 2 SGD Splash Screen LOADING amp Sun microsystems Sun Secure Global Desktop The Initial Connection dialog box is shown This is a security message that is shown the first time you connect to an SGD server See FIGURE 1 3 FIGURE 1 3 Initial Connection Dialog Box Untrusted Initial Connection X 9 The Sun Secure Global Desktop Client is 2 connecting to the server boston indigo insurance com for the first time Do you wish to connect to this server View Certificate Yes 4 Optional Click the View Certificate button The Certificate Details dialog box is shown This screen enables you to view security certific
29. indows application to a UNIX Linux or Max OS X platform computer you see the client printers that have been configured by your SGD Administrator In the application server s Print dialog box the printers on your computer are designated by Sun SGD in the printer name as shown in FIGURE 1 15 Chapter 1 Using Sun Secure Global Desktop 17 FIGURE 1 15 Microsoft Windows Print Dialog Box With an SGD Client Printer Selected Sprint L Lx General M Select Printer E amp Add Printer Status Ready J Print to file Preferences Location Cannet Find Printer M Page Range All Number of copies fi a Selection Curent Page C Pages ee IV Collate feel y Cancel Apply See Configuring Your Client Printers on page 37 for more information on how you can configure your own client printers Printing from Windows Applications to a Windows Computer If you print from a Microsoft Windows application to a Microsoft Windows computer you see some all or none of the printers that are attached to the client and also the printers that are attached directly to the application server The SGD Administrator configures the client printers you can see In the application server s Print dialog box the printers on your client are designated by Sun SGD in the printer name as shown in FIGURE 1 15 PDF Printing With SGD you can also use Portable Document Fo
30. lications Glossary 45 46 Sun Secure Global Desktop 4 5 User Guide April 2009 Index A Alternative PDF Viewer specifying 36 anonymous users closing the browser 13 webtop username 9 Apple Macintosh mouse single button 15 applications adding to the webtop 8 authentication 14 cancelling 11 copying and pasting between 14 error messages 11 groups 21 number of instances 10 printing 16 17 resuming 11 running 9 running from the Start Menu 10 26 scaling the display 13 starting 9 suspending 11 Applications area 8 authentication applications 14 browser closing 13 Java technology enabled 2 JavaScript enabled 2 C cancelling applications 10 client drives accessing 38 client install 29 client printers configuration 37 clipboard 14 copying 14 D desktop Start Menu application links 10 using SGD from 10 23 24 41 desktops full screen 26 diagnostics information 8 E error messages when starting an application 11 G glossary of terms 43 groups creating 21 Guest user 9 l Info button 8 Information area 8 Initial Connection dialog 4 Integrated mode 23 47 J Java technology enabled web browser 2 JavaScript 2 L language changing 36 logging out of SGD 27 login URL 2 changing 36 M Menu bar 7 My Desktop 26 P pasting 14 PDF printing 19 changing the default viewer 36 Potentially Unsafe Connection 5 printing managing print jobs
31. lications area of the webtop You can only edit client settings for the SGD server you are currently connected to Note Your SGD Administrator determines if you are allowed to change your own client settings 35 Changing the Login Page URL You use the Login URL setting to specify the location of the login page on the SGD server This client setting applies when you are logging in to SGD from the desktop Start or Launch Menu The Login URL is usually http server example com sgd index jsp where server example com is the name of an SGD server Changing the Language You use the Preferred Language setting to specify the language used for the login page and on screen messages This client setting applies when you are using SGD from the desktop Start or Launch Menu Changing Proxy Settings You use the settings in the Proxy section of the Client Settings tab to specify the proxy servers used by the SGD client The default setting is to use the same proxy server settings as your browser But you can enter manual settings for an HTTP proxy server Specifying an Alternative PDF Viewer When printing PDF files on UNIX Linux and Mac OS X platform computers the PDF file is normally displayed using the default PDF viewer for the computer You can override this by specifying another PDF viewer for the Alternative PDF Viewer setting Type in the application command for the alternative PDF viewer If the application is
32. m the browser every time it starts The stored proxy settings are not used If Automatic Client Login is selected the Establish Proxy Settings on Session Start setting is not available By default the Use Default Web Browser Settings check box is selected and the Establish Proxy Settings on Session Start check box is not selected Settings that control what the SGD Client does if the connection to an SGD server is lost Whether to always reconnect to never reconnect or to ask you what to do If the SGD Client reconnects these settings control how many attempts are made to reconnect and the time in seconds between each attempt If the SGD Client is unable to reconnect the webtop session ends and any running applications are ended or suspended depending on how they have been configured for you The default settings are Always Attempt to Reconnect Number of Attempts 6 and Interval 10 Configuring Integrated Mode Operation The following settings on the Client Settings tab are used for configuring Integrated mode operation of SGD Connect on System Login a Automatic Client Login a Add Applications to Start Menu See Using SGD From Your Desktop Start or Launch Menu on page 23 for more information Appendix C Profile Settings 41 42 Sun Secure Global Desktop 4 5 User Guide April 2009 Glossary This chapter defines terms used with the Sun Secure Global Desktop SGD software A application B b
33. nection settings Server URL Proxy Settings Use default web browser settings Use HTTP proxy server Host Port a 2 Type in the Server URL for the SGD server 3 Select a Proxy Settings option If you select the Use HTTP Proxy Server option type the proxy server host name and port in the fields provided 4 Click the Connect button to connect to the SGD server Your default browser is loaded and the SGD Login dialog is displayed 5 Log in to SGD Type in your SGD user name and password at the SGD Login dialog Click the Login button to log in to SGD 6 Log out of SGD Click the Logout button on the SGD webtop menu bar The Client Connection settings you have entered are used by the SGD Client for any subsequent connections to this SGD server Sun Secure Global Desktop 4 5 User Guide April 2009 APPENDIX B Advanced Configuration This appendix includes configuration information for advanced users of Sun Secure Global Desktop SGD The following advanced configuration topics are described m Client Settings on page 35 a Printing on page 37 m Accessing the Drives on Your Computer on page 38 Client Settings You can change some of the following settings for your SGD Client m Login page Uniform Resource Locator URL m Language m Proxy settings m Portable Document Format PDF viewer To display the Client Settings tab you click the Edit button in the App
34. o manage your print jobs The Printing area shows the number of jobs currently in the print queue and includes controls for managing your print jobs as shown in FIGURE 1 13 FIGURE 1 13 Printing Area of the SGD Webtop PRINTING Pause Resume Cancel All B No Documents Queued When documents are printing the webtop tells you how many print jobs are in the queue Click the Pause link to temporarily stop printing The printer icon changes to show you when printing is paused as shown in FIGURE 1 14 FIGURE 1 14 Printing Paused Icon If you pause printing any print jobs that are pending are held in a queue until you either cancel them or resume printing Click the Resume link to start printing again after you have paused printing Click the Cancel All link to delete all your print jobs Chapter 1 Using Sun Secure Global Desktop 15 To manage print jobs individually click the List All Jobs button The webtop displays a list of all the print jobs in the queue along with information about the job For example the number of copies and the printer to use If you have paused printing click D to print just that one print job To cancel a print job click Printing From UNIX Platform Applications SGD enables you to print from UNIX platform applications to a printer attached to your computer Printing from UNIX Platform Applications to UNIX Linux or Mac OS X Platform Computers From a terminal window on the applic
35. platforms a sgdci3li tar for Linux platforms Sun Secure Global Desktop 4 5 User Guide April 2009 5 Change to the temporary directory and extract the tar file ed tempair tar xvf tarfile 6 Install the SGD Client sh sgdc install Follow the instructions on the screen Logging In Using the SGD Client On UNIX and Linux platforms you start the SGD Client with the ttatcc command On Microsoft Windows platforms you can either start the SGD Client as part of the installation or click Start Programs Sun Secure Global Desktop Login How to Configure the SGD Client The first time you start the SGD Client it asks for the following information m The Uniform Resource Locator URL of the SGD server to which it connects This is usually http server example com sgd where server example com is the name of an SGD server m The proxy settings to use The settings can be determined from your default browser requiring Java technology or you can type them in 1 Start the SGD Client for the first time a On UNIX and Linux platforms cd HOME bin sh ttatcc a On Windows platforms Click Start Programs Sun Secure Global Desktop Login The Client Connection Settings dialog box is shown See FIGURE A 3 Appendix A Installing the SGD Client Manually 33 34 FIGURE A 3 Client Connection Settings Dialog Box Sun SGD Client Connection Settings Please enter your con
36. pying Information Between Applications For Windows applications and X applications use the normal method for the application you are copying from and then the usual method for the application you are pasting to You might not be allowed to copy and paste information from particular applications This is configured by your SGD Administrator If you are not allowed to copy and paste between an application the following message is pasted instead of the information you copied Chapter 1 Using Sun Secure Global Desktop 13 Sun Secure Global Desktop Software Copied data not available to this application For character applications click with the right mouse button and then click Copy or Paste as appropriate To select a column of text hold down the Shift key while selecting the text You can copy information between different types of application for example from an xterm running on an application server to a text editor running on your computer You can only copy and paste graphics to or from Windows applications Running Applications Using a Different User Name and Password To force SGD to prompt you for a user name and password when you start an application hold down the Shift key when you click the application s link on your webtop Forcing SGD to prompt you for a user name and password in this way means that SGD does not use any user name and password that has already been saved for the application server This is useful if yo
37. rmat PDF printing This avoids many problems with print drivers by using the Adobe PDF format SGD has two PDF printers Universal PDF Printer and Universal PDF Viewer 18 Sun Secure Global Desktop 4 5 User Guide April 2009 On Microsoft Windows computers the Universal PDF Printer printer displays the print job as a PDF file in Adobe Reader which then prints the PDF file to your default printer The Universal PDF Viewer printer displays the print job as a PDF file in Adobe Reader You can then decide whether to print or save the PDF file On UNIX Linux and Mac OS X platform computers there is no difference between the Universal PDF Printer and Universal PDF Viewer printers as the print job is always displayed as a PDF file in a PDF viewer You can then decide whether to print or save the PDF file Using PDF Printing From a Windows application you print in the normal way and select either the Universal PDF Printer or the Universal PDF Viewer printer in the application s Print dialog box From an application running on a UNIX or Linux platform application server you print in the normal way specifying a PDF printer as part of the print command For example Ip d Universal PDF Printer file Ipr P Universal PDF Viewer file The file must be a PostScript file so the application must be able to output PostScript On Windows computers the PDF file is displayed in the Adobe Reader Depending on the print
38. ropri t intellectuelle peuvent inclure un ou plus des brevets am ricains list s l adresse http www sun com patents et un ou les brevets suppl mentaires ou les applications de brevet en attente aux Etats Unis et dans les autres pays Cette distribution peut comprendre des composants d velopp s par des tierces parties Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun Solaris Java et JavaScript sont des marques d pos es ou enregistr es de Sun Microsystems Inc ou ses filiales aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc Adobe est une marque enregistr e de Adobe Systems Incorporated Les produits qui font l objet de ce manuel d entretien et les informations qu il contient sont regis par la legislation americaine en matiere de controle des exportations et peuvent etre soumis au droit d autres pays dans le domaine des exportations et importations Les utilisations finales ou utilisateurs finaux pour des armes nucle
39. rowser I Integrated mode A program running on a server SGD lets you access your applications using a browser on any computer Software you run on your computer to access SGD For example Microsoft Internet Explorer or Mozilla Firefox The mode of operation when you run SGD from the desktop Start or Launch Menu Applications are started by clicking links in the Start or Launch Menu 43 link P password profile S server SGD Administrators SGD server 44 U user name Provides access to documents and applications on your webtop Usually an icon with a label A secret set of characters that together with your user name proves your identity to a server You can have different passwords and user names on different servers A group of configuration settings that control the SGD Client A computer or software that provides services to other computers The SGD server enables you to see your webtop Other servers might run the applications that are listed on your webtop The people who can configure SGD put links on user s webtops and set up applications The SGD software you log in to using your browser to see your webtop The unique name by which servers identify you You can have different user names on different servers Sun Secure Global Desktop 4 5 User Guide April 2009 W webtop The special web page you see when you log in to SGD The webtop provides access to your app
40. sS amp o SUN microsystems Sun Secure Global Desktop 4 5 User Guide Sun Microsystems Inc www sun com Part No 820 6690 10 April 2009 Revision 01 Submit comments about this document at http docs sun com app docs form comments Copyright 2007 2009 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology that is described in this document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and in other countries U S Government Rights Commercial software Government users are subject to the Sun Microsystems Inc standard license agreement and applicable provisions of the FAR and its supplements This distribution may include materials developed by third parties Parts of the pos may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Solaris Java and JavaScript are trademarks or registered trademarks of Sun Microsystems Inc or its subsidiaries in the United States and other countries All SPARC trademarks are used under license an
41. t 5 5M PostScript This defines two client printers drafts and salesprinter You can then use the following command to print from a UNIX platform application to salesprinter lp d salesprinter file Appendix B Advanced Configuration 37 38 Accessing the Drives on Your Computer Your SGD Administrator configures whether you can access the drives on your computer from applications running through SGD If you are using a UNIX Linux or Mac OS X platform computer by default your home directory is mapped to a drive called My Home But you can configure the drives you want to use with applications This is done by editing your client configuration file SHOME tarantella native cdm config This file is automatically created when the SGD Client is installed The file contains detailed instructions on how to create mapped drives The configuration file contains entries of the form lt path gt lt type gt lt label gt where m lt path gt is the absolute path name of the client file system a lt type gt is either unknown fixed floppy cdrom or remote m lt label gt is the name used in the application session Use a separate line for each drive and separate each of the fields with a space or a tab If either the lt path gt or the lt label gt fields contains spaces or tabs enclose the field in quotes You can use environment variables in the lt path gt or lt label gt fields You delimit these with a
42. u want to run an application as another user If the Save This Password check box is selected the new user name and password are saved replacing any previously saved user name and password for you on this application server This user name and password is used for any other applications you run on this application server Holding down the Shift key has no effect in the following cases m When you are logged in to SGD anonymously or as a shared user m When the link for starting an application is in your desktop Start or Launch Menu The Shift key prompt only works for links on a webtop Using a Single Button Apple Macintosh Mouse Many Microsoft Windows applications and X applications make use of a middle mouse button or a right mouse button To use these applications from an Apple Macintosh mouse with one button click the button while holding down one of the following keys on the keyboard m To simulate a middle mouse button click press Alt while clicking the mouse button 14 Sun Secure Global Desktop 4 5 User Guide April 2009 m To simulate a right mouse button click press Command while clicking the mouse button Printing SGD enables you to print from your applications to a printer attached to your computer Usually you can choose the printer you want to print to However for some applications you might only be able to print to your default printer Managing Your Print Jobs You use the Printing area of the webtop t
43. ude in the group 4 Set the display options for the group To hide the applications and the group so that they do not display on your webtop you deselect the check box next to I Want to See This Group on My Webtop When I Log In To hide the contents of the group so that only the group name is displayed when you first log in you deselect the check box next to I Want to See the Contents of This Group When I Log in FIGURE 1 16 Creating a New Group Using the Edit Groups tab Name Enter name Office apps Choose your content Cash o wWin C Custo dat EL Pers o dat Slide o Win write o win C xClaim C xFinance Set your display options l wantto see this group on my webtop when log in want to see the contents of this group when log in 5 Click the Save Group button 6 Click the Update button The names of the webtop groups you create are displayed on the webtop 22 Sun Secure Global Desktop 4 5 User Guide April 2009 FIGURE 1 17 Group Displayed on a Webtop Showing Group Contents vw Office apps E Cash o Win ra Slide o Win ge Write o Win L Custo dat A separator line to show you which applications are in the group is also displayed 7 Click the triangle to hide and show the applications in the group FIGURE 1 18 Group Displayed on a Webtop Hiding Group Contents gt Office apps Cust o dat You can add as many groups as you like You can change or delete a group whenever you like After making a chan
44. ult printer If you want to change your default printer you must log out of SGD change the default printer then log in to SGD again Is the Message No Client Printer Make sure that your webtop does not display a No Available Displayed Client Printer Available message and that the printer icon does not contains a red X This means that SGD does not support printing for your computer or for your printer Your SGD Administrator might be able to help enable printing If none of the above solves your printing problem contact your SGD Administrator 20 Changing Your Settings You can configure the following settings by clicking on the Edit button in the Applications area m Client settings m Application Groups Sun Secure Global Desktop 4 5 User Guide April 2009 Client Settings Each time the SGD Client starts it uses a profile A profile is a group of configuration settings that control the SGD Client The settings in a profile define the following a How the SGD Client connects to an SGD server For example the URL to connect to and the proxy server to use m The operating mode of the SGD Client For example whether to display a webtop or whether the list of applications that you can run is displayed in the desktop Start or Launch Menu known as Integrated mode a How the SGD Client behaves For example if it loses a connection to an SGD server You have one profile for each SGD server you connect to
45. umable or Resumable Until Log Out continue to run for a period of time after an SGD Client exits or is closed down Simply restart your browser log in to SGD again and resume the applications that are still running a If you logged in to SGD anonymously in other words you did not supply a user name and password or you are using a shared webtop where more than one person logs in using the same user name and password then your applications exit if the SGD Client exits or is closed down In both cases the reason for this is that SGD cannot tell when you log in to SGD again that you are the same user as before because you are not using a unique user name and password See also User Name on page 8 Changing the Way an Application is Displayed Your SGD Administrator defines how an application is displayed on your desktop For example if the application is displayed full screen or in a desktop window A graphical application that is displayed in a desktop window can be scaled to fit the size of the window If you resize the window SGD rescales the application to fit the new window size without displaying any scroll bars You can switch the application between being scaled and not being scaled by pressing the Scroll Lock key To see if an application is displayed in a scalable window point to its link on your webtop and look at the popup that is shown Alternatively look in the status bar at the bottom of the window Co
46. ured for you by an SGD Administrator for example a Microsoft Windows desktop You start My Desktop by clicking the My Desktop link on the SGD web server Welcome page at http server example com This link displays the SGD Login page Once you have logged in the My Desktop full screen desktop application is displayed An alternative way to start My Desktop is by going to http server example com sgd mydesktop After starting My Desktop you can close the browser window 26 Sun Secure Global Desktop 4 5 User Guide April 2009 Note You cannot suspend or resume your My Desktop application You must log out of the desktop application as normal Logging Out The log out procedure varies depending on whether you are using the SGD webtop or you are using SGD from the desktop Start or Launch Menu Logging Out of the SGD Webtop Always log out of SGD before closing your browser Click the Logout button on your webtop and click OK when prompted for confirmation See FIGURE 1 21 FIGURE 1 21 Log Out Button on the Webtop LOGOUT Logging Out Using the Start or Launch Menu To log out of SGD in Integrated mode you click the Logout link on the Start or Launch Menu Chapter 1 Using Sun Secure Global Desktop 27 28 Sun Secure Global Desktop 4 5 User Guide April 2009 APPENDIX A Installing the SGD Client Manually To use Sun Secure Global Desktop SGD with a browser that does not have Java technology enabled
47. ver When you log in to SGD you need to type a user name and password so that the SGD server knows who you are and can display your webtop You do not need to type this password again until the next time you log in to SGD You might also be able to log in to SGD anonymously that is without typing a user name and password Application servers When you start an application you might need to supply a password for the application server that runs it The SGD server can remember these passwords so you do not need to type them every time Use the Save This Password option if available when you type your user name and password If you want to use a different user name and password to run an application you can force SGD to prompt you V How to Log In to SGD Before you log in to SGD ensure that the following requirements are met m JavaScript software is enabled in your browser m Java technology is enabled in your browser Note If Java technology is not enabled in your browser you can download the SGD Client program to your computer See Installing the SGD Client on page 29 for more details m You have a user name and password for the SGD server Contact your SGD Administrator if you do not know your user name and password m You know the login Uniform Resource Locator URL for the SGD server Contact your SGD Administrator if you do not know the URL for the SGD login page 1 Using your browser go to the SGD log
48. y error messages and system information The information displayed includes the following m User name m Secure connection status User Name Your SGD user name is displayed on the webtop toolbar next to the padlock symbol as shown in FIGURE 1 8 Sun Secure Global Desktop 4 5 User Guide April 2009 FIGURE 1 8 User Name Displayed on the Webtop Toolbar If the toolbar says you are logged in as Guest user then you either logged in without typing a user name and password known as an anonymous login or you are using a webtop that is shared with other users These details also display on the webtop when you first log in Secure Connection Status If you have a secure connection the locked padlock symbol El is displayed below the webtop menu bar Also when you first log in the page that is displayed on the webtop tells you whether you have a secure or a standard connection Secure connections to SGD are available only if an SGD Administrator has enabled them You might not automatically receive a secure connection or you might only get a secure connection under certain circumstances Contact your SGD Administrator if you do not get a secure connection when you need one Using Applications Use the Applications area of the webtop to start stop and manage your applications Running Applications To start an application you click its link on your webtop as shown in FIGURE 1 9 In a few moments the application is
49. you log out of SGD You cannot suspend or resume non resumable applications Note Non resumable applications only have a Cancel button in the session toolbar Resumable Until Log This application continues running until you log out of SGD Out While you are logged in you can suspend and resume these applications Always Resumable This application continues running even after you have logged out of SGD When you log in again click the Resume button to display the running application again Note If you log in to SGD without typing a user name and password resumable applications are only resumable until you log out Do I Lose My Work If I Close My Browser No you do not lose any work if you accidentally close your browser without logging out or if your browser crashes You can restart your browser and log in to SGD to display your webtop 12 Sun Secure Global Desktop 4 5 User Guide April 2009 However if the SGD Client exits unexpectedly or if you close down the SGD Client your ability to resume an application depends upon how your SGD Administrator configured the application and how you logged in to SGD m If an application is configured to be Not Resumable then it exits when the SGD Client exits or is closed down Typically applications are configured to be Not Resumable if they are used only for short periods at a time and are not business critical functions m Applications configured to be Always Res

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