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SMC Networks 6.20 Switch User Manual

1. Field Description Filters Specifies the filter expressions used to capture data from the interface Index An index that uniquely identifies an entry in the filter table Owner The person who created this filter entry Channel Index The index used to identify the channel entry associated with this filter Packet Data Offset The offset from the beginning of each packet where a match of packet data will be attempted Packet Data The data that are to be matched with the input packet Packet Data Mask The mask that is applied to the match process 9 30 RMON UTILITIES Table 9 22 Separate Control Tables Filters Field Description Packet Data Not Mask The inversion mask that is applied to the match process Packet Status Packet Status Mask The status that is to be matched with the input packet The mask that is applied to the status match process Packet Status Not Mask The inversion mask that is applied to the status match process Status The current status of the index entry in the Control Table Valid Under Creation or Invalid Displaying Buffer Contents The capture buffer displays information on packets in three different windows The upper window shows summary information on each packet including source destination timestamp and protocol type The middle window decodes information for each layer in the protocol stack The bottom window provides r
2. From the tools section one can read the following information Five menu items ate listed in the Tools Menu Zoom Alive Test MIB Browser MIB 2 Viewer and Telnet Run each item by invoking the corresponding executable file For example run Zoom by invoking ZOOM EXE etc Invoking any command will display the corresponding help message in the status bar For example clicking Zoom will display Zoom in the object For the SNMP node there is no override This means that when Zoom and MIB Browser are selected SNMPTREE EXE is executed e ForSMC devices the Zoom command invokes the corresponding Elite View management module the Alive Test command invokes ALTEST EXE and the MIB Browser command invokes SNMPTREE EXE The bitmaps Section B 6 The bitmaps NETMGR INI section lists the filenames of graphic bitmaps that are used to show devices on the EliteView maps The graphic bitmaps are in standard BMP format If you want to change any of the bitmaps EliteView provides you can create you own and integrate them into EliteView You can do this simply by copying a new bitmap into the bitmap directory and editing the bitmap section of the NETMGR INI file INSIDE THE NETMGRLINI FrEe Tip Ifyou are going to design your own graphic bitmap for a device remember to design three kinds of 1 graphic images e the device at normal operating condition e the device when it is down or not operating e
3. Table 9 16 Matrix Control Table Field Description Index A number that identifies the row in the table Owner The person who created this entry Interface A media interface on the monitored device MIB 2 1 3 6 1 2 1 2 2 1 2 Table Size The number of host entries added to this table by the RMON probe 9 20 RMON UTILITIES Table 9 16 Matrix Control Table Field Description Last Delete Time The last time data was deleted from this table due to lack of space Status Refresh Time for Control Table Possible states include under creation valid and invalid The refresh interval for this control table Range 5 600 seconds To view the matrix data collected for a specific interface highlight it in the control table and press the View button When you open the Matrix table the RMON probe starts monitoring the interface The number of entries downloaded is listed in the status bar at the bottom of the table 00 0 29 90 7E F9 00 80 5200 08 02 00 E0 29 90 7E F9 FEFFFFFFFFFF By default the entries are sorted according to the source address cumulative values are listed in the numeric table at the top of the screen and packets second are displayed in the graph at the bottom of the screen Since the graph displays rate nothing will be displayed for the highlighted entry if no activity was seen during the last polling interval The configu
4. Channel and Buffer Control Table p Owner monitor Total 1 EA p Buffer Control Table 5 Index 27354 Index 27354 Owner Interface Data Control Accepted A A zs Interface 1 ether0 y Full Action Lock 2 Accept Type Matched y Capture Slice Size 500 Bytes y PEA Tum On Event None y Download Slice Size 100 Bytes y 4 Tum Off Event None y Buffer Size Requested 20000 Bytes 6 Accept Event None y Buffer Size Granted 20000 Bytes 7 Accept Event Status Ready y 8 4 Description Apple Talk Errors Buffer Filter Add Refresh Time for Control Table Edit Separate Tables Delete Cancel Help Table 9 20 Channel and Buffer Add Edit Dialog Box Field Description Channel Controls the flow of data through the channel Index A number that identifies this channel in the channel table Interface A media interface on the monitored device MIB 2 1 3 6 1 2 1 2 2 1 2 Accept type Controls how the filters associated with this channel are implemented Matched Packets will be accepted if they match both packet data and packet status entries defined in the filter Failed Packets will be accepted if they fail either packet data or packet status entries defined in the filter Turn On Event Specifies an event that will turn on the channel Turn Off Event Accept Event Specifies an event that will turn off the channel
5. 4 11 DEFINING THE NETWORK CONFIGURATION 4 12 Table 4 8 Map Add New Object Dialog Box Attribute Description Example Protocol The network protocol of UDP IP or IPX UDP Polling Interval The interval between polling in seconds Setting a low value 2 seconds or less will generate excessive network traffic and make EliteView seem very slow and unresponsive While a very high value will make EliteView insensitive to changes in device status Timeout After sending an SNMP request EliteView will wait for an appropriate response in seconds If the device does not respond before the specified timeout EliteView will assume that the device is no longer accessible 3 values greater than 3 are supported but not recommended Retries Monitor When a device does not respond within the Retries limit the device is assumed to be off line The event Connection Lost is announced and the icon turns red Elite View will continue polling for responses unless Monitor is turned off as described for the next parameter If this box is checked then it will be polled at the specified time interval If this box is not checked then polling is disabled Note that the resources of the network management station may become overtaxed if you attempt to monitor an excessively large number of stations 10 Yes checked Sample Configuration For large networks you should break
6. MIB BROWSER Table 6 7 MIB Variable Textual Definitions Item Description Object ID Dotted decimal identifier for current variable indicating its exact location in the database structure Type Refers to the way the data can be accessed This item is only meaningful for real variables Acceptable values include Read Only Read Write or No Access Note that a Read Only object does not support the set operation Status Can be MANDATORY OPTIONAL or DEPRECATED In general a mandatory object must be implemented an optional object may be omitted and a depreciated object may be taken out of a definition However according to grouping conventions as defined in the standards objects may be grouped such that all of them are implemented or omitted altogether In such case these objects may have the status of MANDATORY but not be implemented without violating the tules Index Index to current table entry The IP address of the target device is commonly used as an index Value The value of the current variable Value type depends on the specific variable Range Range of the variable in x y format Size Size of the string data in number of bytes Description Text that briefly describes the use of the corresponding variable 9 When you execute a Get Request or double click on an item Get Bulk em in the MIB tree or Get Bulk Request the value of the Request AB selected variable s is
7. before one of the letters in the text designates an Alt key short cut command sequence which you can press to invoke the corresponding command This is normally shown on screen with an underline Executable The name of the Windows application that is to be invoked when the corresponding item is selected This application program is set as the default application which means that it is invoked only if no other definition for an individual device exists Help The message that appears in the status bar when the specified menu item is browsed Message The toolbar bitmap shown in the Elite View platform program Example Sample entry for util section util total 10 1 1 amp Log Manager LOGMAN EXE Log manager log 1 Log Database Manager LOGDATA EXE Log database manager data 1 amp BOOTP Server BOOTP DB EXE BOOTP server bootp 1 amp TFTP Server TETPSVR EXE TFTP server tftp A GQ N B 8 INSIDE THE NETMGRLINI FrEe 1 amp Report REPORT EXE Report window report 1 Tra amp p Manager TRAPMAN EXE Trap manager trap Event Manager EVENT EXE Event manager event amp iscovery DISCOVER E amp amp Name Database Manager NBMGR EXE Name database manager nbmgr D XE Discovery discover l 0 1 8MIB Compiler MIBCO P EXE MIB compiler mibcomp From the uti1
8. e 9 9 e 9 10 e 9 11 e 9 12 e 9 13 e 9 14 e 9 15 e 9 16 e 9 17 e 9 18 e 9 19 e 9 20 e 9 21 e 9 22 e 9 23 e 9 24 e A 1 e A 2 e A 3 e B 1 e B 2 e B 3 e B 4 e B 5 e B 6 e B 7 e B 8 e B 9 e B 10 e B 11 e B 12 e B 13 e B 14 e B 15 e C 1 e D 1 e E 1 e J 1 Statistics Status Bat A td A 9 10 Elistoty Control ableriis Dr al a A sade ac dd o A Ca 9 11 Alar Control able A Rt i oN eect 9 13 Event Control Table Index Entes init A a ida 9 15 Hose Controls Fables wins 2 dS aries Nan a 9 16 Host Control Table Menu and Tool Bar Descriptions 0 0 0 cee eee 9 17 Host Top N Menu and Tool Bar Descriptions 0 0 0 0 cece 9 19 Matrix Control Table cnica a a edie tne a tied sue ie ube aa a T En had we Moats heave Pd 9 20 Matrix Menu and Tool Bar Descriptions 0 0 0 6 eect tenes 9 22 Channel and Buffer Control Table s s briar epai RE eee een ees 9 23 Filter Configuration Options cidad da dd dd a ee A N 9 25 Channel and Buffer Add Edit Dialog Box 2 0 eect a K 9 27 Separate Control Tables Channels ci kA de ae ok ee 9 29 Separate Control Tables Filters ot a Patil cle tages LY td 9 30 Separate Control Tables Bitters isi iach enced fh ond A andy dd 9 31 Buffer Menu and Toolbar Descriptions 0 9 33 Log and Event Manager Parameters isinna peie anea pip eee ence eee eee A 4 Port Packet Reception Patametets i els bs eigen ad welts EAT AE gals alee Gaunt A 5 Target Device
9. A decimal number four integers which specifies the logical network subnet of the terminal A typical subnet mask is 255 255 255 0 Also see Netmask Timeout The elapsed time in seconds that EliteView waits for a response from a device TFTP Trivial File Transfer Protocol A file transfer protocol for downloading files Glossary 3 GLOSSARY Unicast Packet A packet transmitted to a specific node on the network WINSOCKET Provides a common network programming interface for Microsoft Windows that allows applications using TCP IP software from different barriers and allows users to share information and resources as though located on the same LAN Glossary 4 A Alarm Group 9 13 Alive Test 3 2 probing devices 5 5 solving problems 5 7 B BOOTP Server 3 2 5 2 default information 5 5 setting addresses 5 1 C CodeBase 6 0 DLL G 1 community string 4 5 D data logging 3 6 device management modules 3 2 Discovery 3 3 4 2 E EliteView B 1 customizing B 1 features F 1 main program 3 3 3 9 menu definitions 3 10 program toolbar 3 11 starting 3 8 error messages 1 1 event action 8 2 Event Group 9 13 event management 3 6 Event Manager 3 3 defining events 8 2 event data 8 4 starting 8 1 Event Manger user event 8 2 exporting logged data A 7 NDEX F Filter and Capture Group 9 22 filter formula 7 7 H Host Top N Group 9 18 I initialization files NETMGR INI B 1 TRAP INI B 1
10. MANAGING EVENTS Edit Menu GK Cancel To load a data file select Load from the File menu select the required xi process from the Load list and press OK Target Address Label 192 168 1 34 sysUpTime eo 192 168 1 34 iflnOctet Note The Load option is only enabled when the Log Database Manager is opened from outside the Log Manager i e from the main EliteView program or from the EliteView group window When using the Log Manager the Log Database Manager will only load the process selected from the Log Manager dialog box The edit menu provides functions for deleting selected entries copying data to the clipboard and refreshing the display To delete entries from the database select the required items with your mouse and then choose Delete from the Edit menu Note that deleting all entries will not remove the log file To copy entries from the log database to the clipboard select the required items with your mouse choose Copy or Delete from the Edit menu and then choose Paste from the target application CHAPTER 9 UsING RMON Introduction This chapter describes how to use Remote Monitoring RMON to more effectively monitor your network RMON provides a cost effective way to monitor large networks by placing embedded or external probes on distributed network equipment 1 e hubs switches or routers EliteView can access the probes embedded in recent SMC network products to perform traffic ana
11. Select the type of 2D graph that will be used to display the data selected in the Chart Manager To select a graph type click on the raised box icon that displayed the desired graph the chosen option will then be highlighted Then click the 4pp y Now button to view the selected graph The user can change graph types using the same process 3D Gallery Select the type of 3D graph that will be used to display the data selected in the Chart Manager The same method is used to select 3D graphs and 2D graphs Style Data Different graphs have different style layout options The user can choose to have horizontal or vertical bars in a bar chart graph or have sticks and lines on a 3D scatter graph Edit the value of the data in the graph by clicking the Data Values button and entering the value for each column into its respective position in the Data Values table Click the Apply button to confirm the changes The intervals along the X and Z axis can also be edited by clicking on the X Position button or Z Position respectively then entering in the value of each interval into the X or Z Position table the Z position can only be edited in 3D graphs By selecting Range From and Range To values graphs can be used to display a specified range of data from the chart manager CHART MANAGER UTILITY Table 7 6 Chart Manager Graph Control Tab Title Description Titles
12. ifNumber ifT able E ifEntry iflndex ifDescr The RMON Manager collects statistics that allow you to quickly determine how the network is performing Information is provided on bandwidth utilization packet types errors and collisions as well as the distribution of packet sizes Information is also included on peak utilization Statistics are displayed in both a numeric and graphical format that can be easily interpreted To display statistics for a specific entry click on the View button in the Control Table The various statistic screens are shown below The scale for the graphic displays are automatically adjusted to present the best view possible However note that the smallest increment on the vertical axis is limited to 0 05 If necessary you can reduce the polling interval to focus in a specific problem area or increase it to reduce the overall management traffic running on the network RMON UTILITIES 9 7 UsiInc RMON Statistics are provided for the following areas Table 9 6 Statistics Areas Field Description Utilization Displays the percentage of bandwidth utilized over the sample period It also shows the total count the rate and the rate of change delta for packets and bytes seen on the interface Packets Displays the total count the rate and the rate of change delta for all packets broadcasts multicasts and dropped packets Errors and Displays the total count th
13. Batch Upgrade is used for downloading op code files into switches located on the local network or on remote networks The functions included in the File Utilities Edit and Options menus are explained below File Menu Commands Exit Closes the Batch Upgrade application Utilities Menu Commands Community Click on Community to display a list of community strings Broadcast uses a list of community names when searching for devices A device can only respond to frames with the correct community name You must know the community names used by devices in your network and specify them in the community list This is one of the security features of the SNMP protocol To add or modify a community string click on an entry in the list and edit the entry in the Edit field Click OK to continue or Cancel to abandon the new entry Broadcast Click on Broadcast to transmit a query message and wait for responses from the local network Broadcast follows two steps 1 An SNMP packet is sent to find devices that Batch Upgrade supports 2 The SNMP packet is sent to specified switches to obtain the information that follows below NETWORK TOOLS If Batch Upgrade can get a response from devices using broadcast frames it will try to identify the device type by using SNMP commands If a device is recognized the parameters listed below will be displayed on the screen If a known switch on the local network is not discovered by Broadcast then use the Se
14. CUSTOMIZING ELITE VIEW B 16 Ent1 8 message Port b c CRC error count over a event 1 Trap a portCRCErrors v b portCRCErrors i5 c portCRCErrors i6 From the preceding example you can view the following data There are 8 specific traps available for enterprise number 1 All traps are active event 1 e When a trap is activated it will trigger a specified event called Trap and display the corresponding message onscreen Supposed trap number 4 is triggered Ent1 4 Trap number 4 contains the group variable TotalCollisions in its variable bindings which has 5 numbers e Suppose that trap number 4 is triggered and the 5th number in the index of groupTotalCollisions is 2 and the value of the variable is 20 The Event Manager will display the following message on screen Hub 2 collision count over 20 APPENDIX C SNMP ENVIRONMENT Elite View uses Simple Network Management Protocol SNMP the most popular network management protocol SNMP was developed by the Internet Engineering Task Force IETF using the Internet Protocol IP SNMP was originally designed to run on top of the UDP TP transport protocol EliteView currently supports transport protocols including IP and IPX SNMP Roles There are two defined roles in SNMP manager and managed The manager Elite View sends request messages and the managed device sends responses and alarm messages SNMP uses a simple command response style t
15. Data Control Controls the flow of data through the channel On Data Status and Events flow through the channel Off Nothing flows through the channel Turn On Event Specifies an event that will turn on the channel Turn Off Event Specifies an event that will turn off the channel Event Index Specifies an event to be generated when the channel is on and a packet is accepted 9 29 Usinc RMON Table 9 21 Separate Control Tables Channels Field Description Al Event Status Controls the flow of events Ready A single event will be generated after which the status will be set by the RMON probe to Fired While in the Fired state no events will be generated until the status is reset to Ready or ways Ready Always Ready Disables flow control and allows events to generated at will Using this setting runs the risk of generating a high volume of traffic and affecting network performance Matches The number of times this channel has accepted a packet Description A comment provided by the user describing this channel Status The current status of the index entry in the Control Table Valid Under Creation or Invalid Separate Control Tables Channels Filters Buffers xl Index Owner Channel Idx Pkt Data Offse 1 2 ES e A El 7 a X Pia Delete Cancel Help Table 9 22 Separate Control Tables Filters
16. MIB DLL 1 22 Cannot find any traps for the MIB module Cause No traps in the MIB database Action None Cannot find next node Cause The next MIB variable cannot be found Action None Cannot find the node s parent Cause The MIB variable has no parent Action None Cannot find the specific node Cause The MIB variable cannot be found in the MIB database Action Load new MIBs into the MIB database Cannot find the specific trap Cause Trap not found Action Load new MIBs into the MIB database Cannot locate previous position Cause Internal error The MIB database is inconsistent Action Please contact SMC Technical Support for help database is corrupt MiB 2 VIEWER Cause The MIB database is corrupt Action Rebuild the MIB database Invalid search mode Cause Internal error An application used the wrong search mode Action Please contact Accton Technical Support for help MIB database error Cause General error Action Please contact Accton Technical Support for help Out of memoty Cause Out of memory Action Close other programs and retry Mib 2 Viewer Cannot find the text any more Cause The text you specified cannot be found at the other position Action None Cannot find this text Cause The text you specified cannot be found Action Verify text Cannot open statistics window Cause System may be out of resources Action Close some app
17. Protocol Network transport protocol used to request data i e UDP IP IPX or UDP Ethernet Target Address Network address of the target device 192 168 1 50 Community Community string used to access the target device public Version SNMP version in use by Log Manager SNMPv1 or SNMPv2c SNMPV2c A uset defined name for this device stored in the Name Database MIS Server MIB Module Module to search for variable Select a specific module or Any module RFC1213 MIB MIB Variable Name of the variable being polled as defined in the MIB database hubTotalBytes Index Index to entry in a table variable 1 Filter Formula used to filter information VALUE gt 100 AND TIME lt 120000 Threshold When true this formula will generate an event and pass it to the Event R gt 100 Manager Event Name Name of event enabled by Event Manager when threshold condition CRITICAL is met Polling Interval Elapsed time between data requests sec 30 Start Time Time to start log process YYYYMMDD 20040520 Stop Time Time to stop log process YYYYMMDD 20040521 1 These variables only appear in the Log Manager dialog box 2 These variables only appear in the Log Information dialog box 3 If you are unsure if an index is required for a variable first examine the specification for that variable under the MIB Browser Modifying a Log Process To fine tune the parameters for any log process car
18. SIVIC MANAGEMENT GUIDE Networks Elite View User Guide SNMP Based Network Management Software for Windows SMC Networks 20 Mason May 2008 Irvine CA 92618 Pub 1491000391004 Phone 949 679 8000 E052008 DG R6 20 Information furnished by SMC Networks Inc SMC is believed to be accurate and reliable However no responsibility is assumed by SMC for its use nor for any infringements of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of SMC SMC reserves the right to change specifications at any time without notice Copyright 2008 by SMC Networks Inc 20 Mason Irvine CA 92618 All rights reserved Trademarks SMC is a registered trademark and Elite View EZ Switch TigerStack and TigerSwitch are trademarks of SMC Networks Inc Other product and company names are trademarks or registered trademarks of their respective holders Licence Agreement The Purchaser MUST read this agreement before using the software provided in this package As used in this Agreement the terms You Your LICENSEE and Purchaser refer to the licensee of the SOFTWARE and accompanying written materials in this package as described below If you do not agree to the terms of this License Agreement return the package unused to the point of purchase for a refund of any license fee which you paid 1
19. Specifies an event that will be generated when the channel is on and a packet is accepted 9 27 Usinc RMON 9 28 Table 9 20 Channel and Buffer Add Edit Dialog Box Field Description Accept Event Status Controls the flow of events Ready A single event will be generated after which the status will be set by the RMON probe to Fired While in the Fired state no events will be generated until the status is reset to Ready or Always Ready Always Ready Disables flow control and allows events to generated at will Using this setting runs the risk of generating a high volume of traffic and affecting network performance Description A comment provided by the user describing this channel Buffer Configures the buffer used to store packets matched for this control entry Index A number that identifies this buffer in the buffer table Full Action Controls the action of the buffer when it reaches full status Lock The buffer will be locked as soon as it fills Wrap Old data will be overwritten when the buffer fills Capture Slice Size The maximum number of bytes for each packet that will be saved in this capture buffer Values include 100 200 500 1000 bytes and Maximum If set to Maximum the capture buffer will save as many bytes as possible Download Slice Size The maximum number of bytes for each packet that will be returned to the management station in a single retrieve
20. data is generally displayed as a string of integers or ASCII text and is not easy to interpret for table indexes Segmented index entries are Index Variable Index Type Input Type New Index Index Item Item Value filelnfoUnitlD IMPLIED filelnfoFileName INTEGER32 DISPLAY STRING C Raw Segmented Diag bix Cancel EU fileInfomat 2 5 filelnfoTable 1 EMA fileInfoEntry 1 H E dnsMgt 26 fileInfoUnitID 1 FileInfoFileName 2 FileInfoFileType 3 FileInfolsStartUp 4 filelnfoFileSize S FileInfoCreationTime 6 FileInfoDelete 7 cmcRAdStMTRMotiFications x MIB Name SMC8648T MIB Object Label filelnfoFileType Object ID 1 3 6 1 4 1 202 20 97 1 24 2 1 1 3 Type INTEGER Access Read Only Status CURRENT Values 1 diag 2 runtime 3 syslog 4 cmdlog 5 config 6 postlog 7 private 8 certificate 9 webarchive Index 1 68 105 97 103 46 98 105 120 Description The file type of the file System in the device lt SNMP GetNext Request gt Object Label filelnfoFileName Object ID 1 3 6 1 4 1 202 20 37 1 24 2 1 1 2 MIB Name SMC8648T MIB Type DISPLAY STRING Access No Access Status CURRENT Size 1 32 Index 1 68 105 97 103 46 98 105 120 Description The file Name of the file Systern in the device Object ID of Next Object 1 3 6 1 4 1 202 20 37 1 24 2 1 1 3 Index of Next Object 1 68 105 97 103 46 98 105 120
21. e Subindex 2 Diag bix S Subindex 1 1 represents parsed to Value of Next Object 1 Hex 1 displayed according to the exact data type used for each individual segment and is generally easier to work with The example here shows the segmented index values for a database entry that is accessed with a two level pointer 6 16 11 12 13 You can modify the value of variables for which you have write access as indicated in MIB definition s Access field Once you have located the required variable click the Se Request button to open the Input Value dialog box The object and object type as defined in the MIB are listed in this box Input the new value ensuring that you use the correct type as indicated in MIB definition s Type field Then click OK to write this value into the managed device or Cancel to abort the change If you need to pause resume or discontinue a data request click on the appropriate buttons in the toolbar To open the Log Manager select Log from the SNMP menu from the menu bar Then have the Log Manager periodically record values for device variables or set thresholds to trigger events when conditions are met To pass a request to the Log Manager select the MIB variable from the SNMP tree you want to log by highlighting it with your mouse Then select Log from the SNMP menu to open the Log Information dialog box Input the required information to provide precise control over loggi
22. By browsing MIBs you o can send commands to get or set information defined in the MIB Information to be recorded into the Log Manager can be selected directly from the MIB Moreover the MIB Browser also provides a convenient editing tool which can be used to quickly extract information from the MIB and store it for future reference or prepare it as a technical report 3 3 GETTING STARTED MIB Compiler This application compiles textual MIB files into database files specifically formatted for Elite View which allows relevant Elite View modules to access required information MIB 2 Viewer I This module provides an easy to use windowed interface to the MIB II RFC 1213 management o information database MIB II is maintained by each device that includes a resident SNMP agent The traditional approach displays information directly from the MIB which requires a good understanding of the overall hierarchical tree structure to locate the variables you need The MIB 2 Viewer on the other hand organizes this information in a set of commonly referenced items which are displayed in a convenient and easily understood format Name Database Manager This module provides a convenient means to map an easily remembered mnemonic name to each device in the network These names are then used in many other EliteView modules which allows you to conveniently specify any network device or view data using the name associated with each device This mod
23. It cannot be used with the Ethernet protocol To discover the existence of a device the Alive Test uses ICMP echo for UDP IP networks and the IPX Diagnostic command for IPX nodes If a device responds correctly it returns the message to the sender When the echoed message is received by the sender it can determine e Existence of the target device Round trip delay time e Relative network throughput transmission speed etc Return ratio percentage of packets correctly returned 5 5 NETWORK TOOLS 5 6 To select a target device Initialization window displayed when opening the Alive Test from the EliteView program group or If you open the Alive Test from the EliteView program group or from the Discovery module select the network protocol as UDP IP or IPX Then specify the target address and polling interval from Discovery However if you activate the Alive Test from within the main EliteView program z 7 M zi otocot UDPAP X follow these steps Targotadaess MERET gt 1 Open a map containing the target device ps SNMPV2c El 2 Select the device with your mouse CSS Al ise 3 From the Tools menu select Alive Test Note that network protocol target address and polling interval default to the object Conce description as defined in the EliteView map In a few seconds a dialog box opens showing device status To adjust parameters for the Alive Test e Adjust the Time Interval by clicking the up do
24. Parameter Example Description Variable R Actual value of the data H Data rate per hour M Data rate per minute S Data rate per second Relation gt Greater than lt Less than gt Greater than or equal to lt Less than or equal to Equal l Not equal Value 256 Positive number 4 byte unsigned integer 20040529 Date format YYYYMMDD for 29 May 2004 135501 Time format HHMMSS for 1 55 01pm Logical_Operator AND Both statements must be true OR Either statement may be true Example Threshold Formulas Some possible threshold formulas include e R gt 1000 M gt 5 OR H gt 500 e S gt 100 AND R lt 10000 In the last formula an event is triggered if the data is changing at the rate greater than 100 per second or the value is less than 10 000 A formula follows this basic syntax Variable Relation Value Logical_Operator Variable Relation Value COLLECTING DATA WITH LOG MANAGER Chart Manager Utility Raw data can only provide a rough idea of current system status More detailed analysis is required to ll obtain an accurate picture of your network s overall health The Chart Manager utility allows you to readily extract information from the database and generate a wide range of charts that provide a clear picture of network performance Basic Functions of Chart Manager 1 The Chart Manager window displays network statistics from a database of log information 2 The Chart Manager can find in
25. Version SNMPv2c y Default Map and are used by both the Add Object command and the device management modules Open the Default Settings dialog box by selecting Change Settings from the Options menu Set an SNMP community name and polling y y i Polling Interval E parameters which are applicable for your particular network environment a ail sec f Default Tmeout pa E PR Depending on your current configuration you may need to provide any of eee a 3 y y y efault Retries the following information m E IV Save desktop on exit 1 Define a Community describing the administrative relationship between SNMP entities Cancel 2 Specify the Polling Interval between sending requests the Default Timeout to wait for a response and number of Default Retries to make contact The settings displayed here 1 e 5 3 3 should be suitable for most environments Status Bar The Status Bar serves two basic functions It displays the status of any currently executing command and indicates the function of selected toolbar buttons To display the description for any toolbar button in the status bar at the bottom of the screen position your mouse over the toolbar button and hold down the left mouse button After viewing the description slide your mouse off the interface button without releasing the mouse button Note that descriptions for toolbar buttons are also provided in relevant sections throughout this manual Configuri
26. section you can see the following information There are 10 items or options in the Utilities Menu total 10 The first item in the menu is the Log Manager You can tun it by selecting it from the Utilities Menu or by simply typing lt L gt while the Uzz ities menu pull down type is displayed onscreen When your cursor is positioned on the Log Manager option the status bar at the bottom of your screen will display Invoke Log Manager to describe the Log Manager When you run the program you invoke LOGMAN EXE The tftp Section The tftp section controls the list and settings of the items that appear in the TFTP Server dialog box You can add delete or change these settings Example Sample entry for tftp section tftp public C EV50 PUBLIC timeout 5 retry 3 From the tftp section you can view the following data e Section name is tftp All TFTP files are stored in C EV50 PUBLIC The timeout value is 5 and retry value is 3 The startup Section You can customize Elite View to run other programs before loading the Elite View platform program For example notice that when you click on the EliteView icon from the EliteView program group the Event and the Trap Manager programs are automatically executed by default Editing the startup section of the NETMGR INI file will allow you to include additional startup processes To edit the startup section 1 Edit the total n li
27. 4 1 e 4 2 e 4 3 e 4 4 e 4 5 e 4 6 e 4 7 e 4 8 e 5 1 e 5 2 e 5 3 e 5 4 e 5 5 e 5 6 e 6 1 e 6 2 e 6 3 e 6 4 e 6 5 e 6 6 e 6 7 e 7 1 e 7 2 e 7 3 e 7 4 e 7 5 e 7 6 e 8 1 e 8 2 e 8 3 e 9 1 e 9 2 e 9 3 e 9 4 e 9 5 e 9 6 e 9 7 e 9 8 EliteView Program Menu Definitions 2 0 0 0 cee cee eee ee 3 10 Elite View Programi Loolbat cien a ae oe ae Gea 3 11 Creating a Network Map A eee as io ean dk MEN ina Wa pute Pe 4 1 Discovery Menu Definitions 00 ec ccc re 4 3 Field Description for Discovery Setup Menu 00 4 4 Name Database Manger Editing Tools 2 0 0 0 cence eee 4 7 Menu Description for Map Functions 2 0 0 6 cece ence e eens 4 9 Map Editing Toolbar Buttons seers a vast eed pate ets sa a A ee ee a 4 10 Map Generic Device Types it dt dk tad ok dacs A ayes BN eae Di 4 11 Map Add New Object Dialog Box 11 0 0 ro 4 11 BOOTP Server Dilo Box sii ies ewe A AG ios Sted ean hie ashe td en 5 2 Adding a Node to the BOOTP Serner oranana a or 5 3 Alive AE A A OO AN 5 6 Field Description for Discovery Setup Menu 000s 5 8 oP Process List ssc hc Glos Rane eis Vian e IA AL AOS DES 5 8 WEEP Read Pili Studd A Senta Ann ohh tnd tan Seated Jak oid be SO it 5 9 MIB Compiler Dialog Box sa sair onea e E ed at Od tae hak wheal di Ik AT aa 6 3 MIB 2 Viewer Menu Bat ai A aie ia pe oe Red tory 6 7 Field Descriptions for System Information Window 1 0 6 0 ccc eee eee 6 7 Field Description for In
28. Action Check the network subsystem by error code Cannot allocate callback routine Cause Out of memory Action Close some applications and retry or restart Windows Cannot open IFM window Cause An error occurred initializing TFTP DLL May be out of memory Action If memory is not enough close some applications and retry or restart Windows Otherwise take the action indicated by the error code Cleanup WinSocket failed with error code d when closing IFM window Cause The Unregister operation from the winsock dll failed The error code refers to the WSACleanup function in the WinSocket specification Action Check the network subsystem by error code Close socket failed with error code d when closing IFM window Cause A Close socket operation used by the TFTP DLL failed The error code comes from the function closesocket in the WinSocket specification Action Check the network subsystem by error code Enable receive broadcast frame error error code od Cause Enable receive broadcast option error The error code comes from the function setsockopt in the WinSocket API Action Check the network subsystem by error code Get tftp service information error Cause The error code comes from the function getservbyname of the WinSocket specification Action Check the network subsystem by error code Got FD_READ message but got length error error code d Cause Have received a packet but the netwo
29. CD Follow the on screen instructions to install the software CHAPTER 3 GETTING STARTED Welcome to the EliteView network management program for Microsoft Windows Elite View is a powerful network management product that provides detailed device management functions together with a sophisticated graphical interface The complete package is marketed as EliteView which includes the main Elite View program and over twenty core program modules This chapter provides an overview of the structure and explains how the various EliteView modules are related Overview Elite View is a flexible network management system based on international and industry standards It is a Windows based program that runs on an inexpensive PC platform This full featured network management software allows management of SMC or third party network devices In addition it supports an open platform for the development of any kind of management application EliteView can manage various SMC network devices and examine the management information base in third party devices Network Interface EliteView can function on various network protocol stacks for greater flexibility and efficiency In the Windows environment EliteView can be configured to run on a Windows TCP IP package with a standard WINSOCKET interface At the application level network devices are managed via SNMP over IP or IPX Event Driven Modular Architecture Designed around an event driven multi tas
30. Causes a The target device does not support SNMP b The community string for the target device does not match the setting for the object in the EliteView map Downloading Files with the TFTP Server Network devices frequently include embedded firmware software stored in ROM or flash memory required for their operation For example SMC s EZ family of manageable devices e g the EZ Stack 10 all include memory for an SNMP agent The trivial file transfer protocol TFTP is the most common standard for downloading files to network devices SMC uses TFTP to download files for most of its manageable networking products Starting the TFTP Server To start the TFTP Server choose TFTP Server from the Utilities menu in the main EliteView program or directly from the EliteView program group Using the TFTP Server Elite View s TFTP Server provides a public directory for general downloading The default directory is C EV50 PUBLIC Only files in this directory can be downloaded to a target device or transferred to another server 5 7 NETWORK TOOLS To configure the TFTP server choose Setup from the File menu The TFTP Setup dialog box will open displaying options for the download directory the default timeout to wait for a service response and the default number of retries before terminating a connection attempt as described below Field Description for Discovery Setup Menu Viewing the TFTP Process List When the
31. DESIGNING OR MANUFACTUR ING THE PRODUCT Limitation of Liability and Damages IN NO EVENT SHALL SMC BE LIABLE FOR INCIDENTAL INDIRECT SPECIAL PUNITIVE OR CONSEQUENTIAL DAM AGES OR FOR LOST PROFITS SAVINGS OR REVENUES OF ANY KIND OR FOR ANY ACTUAL DAMAGES IN EXCESS OF 100 000 REGARDLESS OF THE FORM OF ACTION WHETHER BASED ON CONTRACT TORT NEGLIGENCE OF SMC OR OTHERS STRICT LIABILITY BREACH OF WARRANTY OR OTHERWISE WHETHER OR NOT ANY REMEDY IS HELD TO HAVE FAILED OF ITS ESSENTIAL PURPOSE AND WHETHER OR NOT SMC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Copyright 2008 by SMC Networks Inc 20 Mason Irvine CA 92618 ABOUT THIS GUIDE About This Guide Welcome to EliteView network management software This guide describes the procedures for installing and using this program Detailed instructions on how to use every module and practical examples make it easy for you opti mize the performance and efficiency of your network General Manual Coverage This manual is your guide to using Elite View to manage all your network resources It covers the following topics Introduction to EliteView Chapter 1 Software Installation Chapter 2 Getting Started Chapter 3 Mapping Out Your Network Chapter 4 Basic Management Tools Chapter 5 SNMP MIB Management Chapter 6 Logging Network Statistics Chapter 7 Managing Events Chapter 8 Using RMON Chapter 9 Conventions Used in this Manual This manual uses a variety of ed
32. Edit the names and layout of the titles that are used in the graph By typing the name into the text field available for each title Each graph may have a graph title bottom title left title and right title The left and right titles can be set to be read horizontally or vertically up or vertically down by clicking the respective radio button Axis Set the starting point and end point of each axis to zero variable or user defined Zero is the default setting for all axes Select the axis by clicking on the radio button in the Apply to Axis group To set the range select the User Defined option in the scale group The range for the axis is set by setting values for Max Min in the Range group Set the number for marked intervals along the axis by setting the Ticks value 3D 3D is only enabled when using a 3D graph Set the view of the graph to Perspective or Isometric Isometric used parallel projection to view the graph and perspective uses perspective projection i e it is projected outward from a center of projection The angle of view can be changed by increasing and decreasing the In and Out Up and Down and Left and Right change bars around the graph preview in the Graph Control window In and Out is disabled in isometric view Turn True3D off by selecting the Off radio button This gives a static 3D view of the graph Fonts Set
33. Elite View network management station Press lt Enter gt or click lt OK gt to confirm your choice or click lt Cance gt to abort this operation View the result in the Status window Using the Log and Event Managers to Monitor the Network The Log Manager and the Event Manager are two powerful network monitoring modules Regardless of whether you are managing SMC or other third party manageable systems these two modules work in conjuction with each other to allow flexible network management To use the Log Manager and Event Manager 1 Fill in the table on the next page It contains information you should know in order to use the Log Manager and Event Manager effectively Bring up the Event Manager and add an event according to the Event Name and actions you have specified Refer to Chapter 8 Managing Events for more information Bring up the Log Manager and add a log request Refer to Chapter 7 Collecting Data with the Log Manager for more information on using the Log Manager and for setting filters and threshold formulas The Log Manager will continuously monitor the target SNMP device after you have set the log request Tip Delete or pause unnecessary log requests to prevent wasting system resources i e disk space CPU time and network traffic You can use the Log Manager to back up or delete logged data frequently and save precious disk space A 3 TYPICAL ELITE VIEW APPLICATIONS Table A 1 Log an
34. Grant of license SMC Networks Inc SMC grants to you a non exclusive right to use one copy of the program hereinafter the SOFTWARE The SOFTWARE is provided by SMC on CD ROM SMC also grants to you a non exclusive right to use the programs on the enclosed CD ROM hereinafter the SOFTWARE on one local atea network SMC reserves all rights not expressly granted to the LICENSEE 2 Ownership of license All SOFTWARE and each copy thereof remains the property of SMC and or one or more of its licensors This license is not a sale of any SOFTWARE or of any copy You disclaim forever any rights of ownership in any SOFTWARE or in any copy The only rights that you obtain with respect to any SOFTWARE are those expressly set forth in this License Agreement 3 Copy restriction You acknowledge that the SOFTWARE and accompanying written materials are copyrighted and entitled to protection under the copyright laws of nations where the SOFTWARE is installed and under international conventions Except for the copying of SOFTWARE as expressly permitted in the next sentence you may not copy any SOFTWARE or accompanying written materials or any portion of any of them or remove any copyright or proprietary notice from any of them and you agree not to allow any other person or entity to do so Subject to these restrictions you may make copies of the SOFTWARE solely for backup purposes 4 Use restriction As the LICENSEE you may physically transf
35. Interface ii A ated Sakis See A Peat Se ee ae AA 3 1 Event Driv n Modular Architecture 3 2 6 eed ead ved ba Wie eee bea dee 3 1 Elite View Modulesio i cti anes e teas AO ste nahh it A aha oe 3 2 Alive Test ii A A A A AE E A 3 2 Backup meroa a e O A A A A AA A 3 2 BatchUp gt esca rara A 3 2 BOOT PServer si A toes a eared aid tone head atta eee hes adem AAA 3 2 Device Managers A Ad 3 2 DO OVA NS SA AAA TS A GA 3 3 EliteView Main Program sor posi pza aa e id AA 3 3 EventiManaser tt de dia 3 3 Los Utilities coca a A ea EA o ria 3 3 MIB Browser y A A O DS IO 3 3 MIB Compiler surs seiri river ranita ir ota ri ai 3 4 MIB 2 Viewer di A A EA A E A E A auc 3 4 Name Database Manager yorisi greinni cri E a AE 3 4 REPITE reses E 3 4 ERMON Managet ss dy riadas rd da e 3 4 TELS IV A AA AA hea A A 3 5 Trap Manas r it a vide A A da 3 5 WUR a a Sia 3 5 Data Logging and Event Management vmmmioivnarrca ovario a cee 3 6 How the Event Manager Works iii a ton has ethan A ties a EAT 3 7 Statting Elite View ornato a Ya Med EEN ngs ae ea es eee ds eee 3 8 Using the Main FliteView Program sos 23 see whee beaks SG ewe Ge E E ee ee eee S 3 9 4 Defining the Network Configuration 0 0 ccc cee eee eee eee enee 4 1 CONTENTS vi Quick Guide to Map Building 1 ira a ai katie ed A Me ee os dae 4 1 DISCOVER O LAE ey hie osha al tanga ditch Eso 4 2 Using Discovery aa tcc nih ha cg wile hot da teed ett oa tn dears eet a ors Bod eats oe B
36. RMON RMON is designed to limit the amount of traffic required by management applications It consists of an independent agent that resides on the managed device and is charged with monitoring and collecting information about network traffic or the status of the host device The agent gradually builds up information about the attached segment or VLAN storing this information in the relevant RMON database group The client or management agent then periodically communicates with the various RMON probes using SNMP protocol It can then present a numeric or graphic summary of the data collected from a large number of probes However if the probe encounters a critical event as defined by the management agent it can automatically send a trap to the management agent which will then respond to the event as determined by the Event Manager see Chapter 8 Starting the RMON Manager 9 2 To use the RMON Manager open any network map and select the RMON program from the menu bar You can also run the RMON Manager directly from the Start Menu by selecting the RMON Manager icon directly from the EliteView program group When you start the RMON Manager a Probe Information window will pop up requesting target information You must provide the following information 1 Enter the Target Address of the device 2 Define a Community name describing the administrative relationship i e access rights between SNMP entities Table 9 1 RMON Manager Probe Wi
37. SRI International 1980 REFC 793 Transmission Control Protocol SRI International 1981 RFC 854 Telnet Protocol SRI International 1980 REC 1060 Assigned Numbers SRI International 1980 RFC 1033 103 Domain Name Protocol SRI International 1987 E 2 Table E 1 RFC Reports Managing Data MANAGING DATA RFC Number Title Publisher Year RFC 1042 A Standard for Transmission of IP Datagrams over IEEE 802 Networks SRI International 1988 REC 1155 Structure and Identification of Management Information for TCP SRI International 1990 IP based Internets REC 1156 Management Information Base for Network Management of TCP SRI International 1990 IP based Internets REC 1157 SNMP SRI International 1990 RFC 1166 Internet Numbers SRI International 1990 RFC 1213 MIB II SRI International 1991 RFC 1286 Definitions of Managed Objects for Bridges SRI International 1991 RFC 1298 SNMP over IPX SRI International 1992 RFC 1350 The TFTP Protocol SRI International 1992 RFC 1368 Definitions of Managed Objects for IEEE 802 3 Repeater Devices SRI International 1992 RFC 1420 SNMP over IPX SRI International 1993 RFC 1493 Definitions of Managed Objects for Bridges SRI International 1993 RFC 1514 Host Resource MIB SRI International 1993 RFC 1516 Definitions of Managed Objects for IEEE 802 3 Repeater Devices SRI International 1993 RFC 1525 Definitions of Managed Objects for Source Routing Bri
38. Sa ae ela hhh aden yee va earns caw B 3 UGA evice Secundaria da ils Did Cd Si B 3 The tools Sectton 2 AS A A AA A A a B 5 The bitinaps Sections A A See ee O A di B 6 The util Sections saia A A deals edad aes cas B 8 The ftp SECO a Sid Manet Ll Mae a ek Sd des O e CAD ie B 9 LHe startup Sections aaa a A O feted Ned aut at B 9 The discoyet SECO se anise ates DA youn A ad tad IO DIE ad aes 233 BA ag hele Bak B 10 Inside the TRAB INI Ple ti ii toed aa Shades Stan coat oN Ne a B 11 The Semerie Section tf av O Li a odds BI ab B 12 The enterprise Sections santa ack wena Aide i oe cote sore a oo B 13 Specific Trap SECOS it caves A cies A Meee tia eas Aiea A na B 14 SNMP EnviroRtientsli dd a eda ese s C 1 SNMP Roles ieor suas E Bite A Pay Send one ols Goad aye ee C 1 Manasino Data tee DO A e alo a oa ad da e dls od N Le od C 1 Objeto A dia AA C 2 table index Totti tho PAWS A A AG AA Mee asada Je Ad C 2 ORI RS NA A A AS Sn C 3 Branches rr ad dt A ad IE JA ed i dA al AAR add Ea oa C 4 Technical Ref renceS a AREA A AN RA Ue D 1 REC Reports tt A A aa D 1 Mandoing DA A o A ATA A EI DA Rai D 1 REC Reports aiii SA dsd D 2 TndustiysRelated Documentation A A A E Ai D 3 Performance TIPS aria a A Gee ern etek ewido WS tos E 1 Optimize Your Computer Syste ecseri eee ee ie bet ete oe Pee Se oe de Se tales ad E 1 Minimize Unnecessaty RESOULCES oe yina ee cesos ere rr e a ee AR ee ee ERE E 1 Other TIPS ai A A woe eee A AI A EAA E 2 Mana
39. Technical Support Call From U S A and Canada 24 hours a day 7 days a week 800 SMC 4 YOU 949 679 8000 Fax 949 679 1481 From Europe http www sme com for Technical Support contact information J 1 PRODUCT SUPPORT SERVICES Internet E mail addresses techsupport Ysmc com Driver updates http www smc com index cfm action tech_support_drivers_downloads World Wide Web http www smc com J 2 GLOSSARY Address Identification of entities in a communication protocol BOOTP Boot Protocol BOOTP is a popular protocol that runs on top of the UDP IP stack BOOTP is used by devices to discover their own IP address In EliteView the BOOTP server provides the services of IP addresses and filenames Broadcast Packet A packet transmitted to all nodes attached to the network Community A character string embedded in SNMP messages that is used to authenticate the access rights of the service requester Connection A logical binding between two or more users of a service EliteView EliteView is a complete network management platform EliteView is composed of a core program and groups of related modules EliteView is a complete network management product with modules for managing SMC and third party SNMP devices Ethernet A 10 Mbps baseband LAN that uses a bus configuration and CSMA CD Ethernet Frame A packaging structure for Ethernet data and control information It consists of the destination add
40. Total number of packets requested by higher level protocols for retransmission to a unicast address including those either discarded or not sent OutNUcastPkts Total number of packets requested by higher level protocols for retransmission to a broadcast or multicast address including those either discarded or not sent OutDiscards The number of outbound packets containing errors that prevented them from being delivered to a higher layer protocol One reason for discarding such packets is to free up buffer space OutError Number of outbound packets that could not be transmitted due to errors Viewing Statistics The STAT button is used to display a real time graph of the ET corresponding counter read during each polling interval A Click Stat to display the corresponding graph pel a 440 I Reset Graph Style Click on Config under the Option menu to change parameters for the sao ai eer a cue graph The Config Statistics dialog box appears You can change the al ie graph scale ruler style i e filled curve curve fill and color or reset 2000 Fao the graph Click OK to return to the graph or Cancel to abort any changes Click on Exit under the Option menu to return to the invoking window MIB BROWSER Adding a Log Process The Log button is used to define a new log process for the Log Manager x Log Name The Log Manager performs the following basic functions Fit
41. Write to hard drive failed Action The hard drive space may not be enough Dump all IPX objects to namebase failed Cause Write to hard drive failed Action The hard drive space may not be enough DISCOVERY Dump all UDP objects to namebase failed Cause Write to hard drive fail Action The hard drive space may not be enough Dump function cannot work when searching for objects Cause Dump function can only work when Discover is busy Action Wait until the search job is complete Initial namebase failure Cause Name database files have a problem Action Use name database manager to verify Invoke alive test program failed with error reason code od Cause The error code comes from the return code of SDK s function WinExec Action Refer to the Microsoft SDK function reference Invoke MESSAGE DLL failed Cause This program may not have quit successfully last time Action Quit Windows and test again Invoke toolbar not successful Cause Create toolbar window failure Action Close other applications and try again IPX Diagnostic Service Socket open failure Cause The network sublayer has a problem Action Use the alive test program to verify No bitmap file information in bitmaps of NETMGR INI Cause Cannot find any bitmap file information in NETMGR INI Action Use a text editor to edit NETMGR INI No device information in device of NETMGR INI Cause Cannot find any device infor
42. and low lines The fill and color for the area between these limes can also be set using the drop down menus and clicking the Fill Opposite check box If this box is unchecked then it will fill the area outside the high and low limit 7 19 COLLECTING DATA WITH LOG MANAGER Table 7 6 Chart Manager Graph Control Tab Title Description Overlay Draw an overlay onto the graph by selecting the axis on which to draw the overlay Selecting Shared Axis means that the values in the Overlay Data table will be plotted according to the values on the left vertical axis y axis If the Second Axis is used then the overlay will be plotted along a right vertical axis ranging in value from the lowest to the highest value in the Overlay Data table To enter values into the Overlay Data table click the Data Values button The values entered in the table determine how the overlay is graphed There is a column in the table for each bar in the graph Each value entered in a column represents the y axis value for the overlay point on that bar Draw any combination of statistical lines by selecting the adjacent check box in the Statistical Lines group Select the style color and symbols used to plot the line by selecting an options from the drop down menu in the style group The pattern and line thickness can also be set from the drop down menus Symbols connected lines and or sticks can be used to p
43. are variables that contain values Data types may be numbers character strings or structures New data types may be created by renaming existing data types limiting the range of values or structuring them using pre defined methods The SNMP MIB uses only a small portion of the data types and structuring methods defined in ASN 1 See IETF documents RFC 1212 and 1213 for more information table index notation C 2 Objects are organized into tables Each table represents a group of objects that may have multiple instances for example the hrDeviceEntry table in the HR MIB contains values for device index type description ID status and errors Each object has a set of values representing its operating status While the dotted notation for the hrDeviceEntry table is 1 2 6 1 36 2 1 the notation for the hrDeviceIndex field is 1 2 6 1 36 2 1 1 Multiple instances in a table are identified by an ndex number OBJECTS By definition all single MIB variables have the index 0 Only numbers are used as indices if other data types are used as indices then they are represented by a list of numbers separated by dots also referred to as dotted decimal notation iso origin All objects in the SNMP world begin with the object ISO which has a unique identifier of 1 In other network implementations objects may begin with CCITT 2 or joint ISO CCITT 3 Each object can be represented by an object which can uniquely identify itself on the object
44. different networks When you click Broadcast the Backup application does the following 1 Sends an SNMP packet IP address is 255 255 255 255 to find network devices 2 Sends an SNMP packet to specified switches and gets the device information 3 Adds devices on the network to the Discover view tab The user can then select a device then drag and drop them to the Backup List Search If you are only interested in a specific range of stations or need to search for stations that are difficult to reach or to find IP nodes on other networks use the Search command Click Search from the Utilities menu to open the Search Range screen Then specify the IP address range adjust the scan rate if required and click OK When you click OK the Backup application does the following 1 Sends an SNMP packet to find network devices within the specified range and gets the device information 2 Adds devices on the network with an IP address within this range to the Discovery view tab The user can then select a device then drag and drop them to the Backup List Backup To backup the configuration file of the devices click Backup from the Utilities menu or the Backup icon to download the configuration file from the devices added to the Backup List Backup will process devices in turn If operation is failed that you backup configuration file from a device Backup will display the error message and change to process other devices BACKUP Start Sc
45. edit NETMGR INI The scan value should be in the range of 1 to 10 Cause The scan value is out of range Action Use a text editor to edit NETMGR INI The total entity of device in NETMGR INI is not specified Cause The total entity must be specified Action Use a text editor to edit NETMGR INI The value of repoll in NETMGR INI is not in the range of 1 to 10 Cause The repoll value is out of range Action Use text editor to edit NETMGR INI There are two nodes with the same IP address Cause An IP address has been duplicated Action Write down the MAC addresses for troubleshooting I 11 ERROR MESSAGES Event Manager Out of memory Cause Not enough memory Action Close some applications and retry Write Error Event disabled Cause Disk full Action Free up some disk space and try again ICMP DLL 1 12 The following error messages may occur when running EliteView under a WinSocket platform Bind ICMP DLL to ICMP socket failed with error code d Cause The Bind Socket operation failed Error code comes from the function bind of the WinSocket specification Action Check the network subsystem by error code Call WSAStartUp of Winsock dll failed Cause The WSAStartUp operation failed but with no error code Action Check the network subsystem Cannot allocate callback routine Cause Out of memory Action Close some applications and retry or restart Windows Cannot run I
46. for receive frames The error code comes from the WSASelect function in the WinSocket specification Action Check the network subsystem by error code The application of session number does not exist So the program cannot close communication channel Cause This is an internal error of the application program Action Please contact SMC Technical Support for help The network subsystem is not ready Cause The network subsystem may not be the correct platform Action Check for errors in platform The protocol stack is saturated Cause The ICMP module cannot process applications at a high layer than your setting Action Modify ProtocolStack in the icmp section of the network configuration file network ini The session number of application is duplicate Cause Another client application has the same Windows handle registered to ICMP DLL Action May have a program error restart Windows and retry IPX DLL The slot is saturated Cause Too many client applications of ICMP DLL are running Action Close some client applications of ICMP DLL and retry The windows socket s version specified by application is not supported by this winsock dll Cause The version of winsock dll did not match the requirements of ICMP DLL Action Change the TCP IP stacks and winsock dll The winsock dll should at lease support version 1 1 Cause The version of winsock dll is too old Action Upgrade the TCP IP stacks platform Win
47. formula If conditions are satisfied the Log Manager automatically triggers the event associated with the log process 3 6 DATA LOGGING AND EVENT MANAGEMENT How the Event Manager Works EliteView Application trigger event Event Manager database management ction Run B Message Display Message Program Sep Box in Report Window The Event Manager receives input from Elite View applications such as the main EliteView program the log Manager and the Trap Manager Any named event may be triggered simply by satisfying the user defined threshold formula Any triggered event is passed on to the Event Manager which activates the proper response such as running a program sounding an audible alarm displaying a message on screen displaying a message in the Report window or writing to the event database 3 7 GETTING STARTED Starting Elite View 3 8 The main EliteView program provides an intuitive interface to other program modules You can invoke specific management applications by clicking on the appropriate device icon in the network map verify current network connections with Discovery check device response via broadcast search with the Alive Test or fetch information about selected devices using the MIB browser Each module is closely integrated with the main EliteView program and can be quickly invoked by selecting the requir
48. has an agent then EliteView tries to identify the device type If the device is recognized it adds an object icon based on device type otherwise it adds a generic bitmap to indicate that the object has an SNMP agent and to show the associated protocol type Using Discovery Use Discovery to build your initial network map or to locate a specific 1 Select the appropriate network protocol device After you have located the concerned devices drag them onto a 2 Broadcast or Search for attached devices network map where they can be used to conveniently monitor your 3 Drag key devices onto the configuration map for later use network 4 2 icixi You can select Discovery from the Utilities menu in the main EliteView program or activate it by clicking on the Discovery icon in the EliteView program group Specify the required protocol and then use Broadcast or Search to locate attached devices Using Discovery EliteView can automatically identify responding devices and label them with the correct address based on the selected protocol This indicates the status of current network connections and also serves to validate the accessibility of devices for subsequent management Once a device has been found simply drag it onto a map and then initiate the relevant management module by clicking on the device icon Seach Comu fo SNMP on UDP IP protocol DISCOVERY When looking for devices using Broadcast you may need to press
49. indicate it is not monitored B 7 CUSTOMIZING ELITE VIEW e The same explanation follows for the other Device_IDs mentioned e g GenNode Bridge1 CompRemote and PC The util Section The util section controls the menu items that appear in the Utility Menu of the Elite View platform program You can add delete or change items in the Utilities Menu by editing this section in the NETMGR INI file To edit the util section 1 Edit the total n line to specify the number of items listed in the Utilities Menu The variable n is a positive number that specifies the number of items listed under this menu 2 Add a line describing each item in the tools section using the following format Seg EV_Flag Menu_Item Executable Help Messag Parameter Definitions for the util Section Table B 7 Parameter Definitions for the util Section Parameter Description Seq The sequence number from 1 to n where n is the total number of items in the Tools Menu EV__Flag Acceptable EV_Flag values include 0 Designates entry as a Non EliteView Windows application It cannot work closely with EliteView but may be initiated within some Elite View commands as an independent process 1 Designates the entry as an EliteView Application and that it follows the set of rules specified by SMC to allow interaction with other Elite View modules Menu_ Item This is the text that appears in the menu An ampersand amp
50. initialization files Detailed examples of how to modify these files are provided in the following sections Inside the NETMGR INI File The initial settings for the main EliteView program are found in NETMGR INI The topics included in this file are listed below Description of Sections in NETMGR INI Table B 1 Description of Sections in NETMGR INI Section Description device Describes each device that can be managed by EliteView tools Items that appear in the Tools menu or the main program util Items that appear in the Utilities menu or the main program B 1 CUSTOMIZING ELITE VIEW Table B 1 Description of Sections in NETMGR INI Section Description bitmaps Contains the bitmap graphics used to display managed devices on the network map MIB Directory where device MIBs are stored LOG Directory for storing log files also includes a flag which enables disables logging upon startup tftp Path for boot files also includes setting for device connection startup Indicates programs to run when EliteView is invoked system Settings for desktop layout also includes parameters for device connection discover Includes default settings for Auto Discover is updated each time Discovery is executed MESSAGE DLL Governs inter module communication of messages Event Manager Contains database pointers associated with the print option RMON Contains several polling variables Changing Pa
51. notes for management reference 4 5 DEFINING THE NETWORK CONFIGURATION Exiting Discovery To close this module 1 From the Fi menu choose Exit 2 The Discovery program will be closed Name Database Manager 4 6 Device names assigned with the Name Database Manager are used in many other Elite View modules to help you readily select or identify network devices The Name Database Manager can be opened from the Utilities menu under the main EliteView program or directly from the EliteView group window by double clicking on the icon shown here Also refer to the discussion on Updating the Name Database under the section on Discovery You can store information about network devices in the ixi name database including a name network address physical Fe Control Heb address network protocol device type and informal notes ra For normal maintenance we recommend updating this Name Protocol UDP IP Address 10 256 19 information via Discovery However when you need to view IP address 10 2 56 27 the entire database you can use the Name Database IP address 10 2 56 28 Aes Manager IP address 10 2 56 54 Device SNMP Node IP address 10 2 58 101 Notes IP address 10 2 58 102 All items included in the menu bar under the File Control 1F 00000213 000002424641 and Help menus are also provided in the toolbar NAME DATABASE MANAGER This table describes the basic editing tools Table 4 4 N
52. number for polling interval timeout or retry Action Enter a valid number Invalid target address Cause You input an invalid target address Action Enter a correct target address Number out of range 1 lt N lt 1000 Cause The number is out of range for retry Action Enter a valid number Number out of range 1 lt N lt 86400 Cause The number out of range for polling interval or timeout Action Enter a valid number 1 16 MIB BROWSER MIB Browser Cannot create MIB tree window Cause May be out of memory Action Close other windows and create the MIB tree window again Cannot create new output file Cause The file already exists or the disk is full Action Specify another filename or skip this action Cannot create statistics window Cause Cannot create a statistics window Action Close other statistics windows Cannot create Toolbar Cause Out of memory Action Close other programs and restart the MIB Browser or continue without using the toolbar Cannot load accelerators Cause Out of memory Action Close other programs and restart the MIB Browser or continue without accelerators Cannot open file Cause The file does not exist Action Verify that you have specified the correct path and filename Cannot open SNMP session Cause There are too many sessions or a lower layer SNMPAPI DLL crashed Action Close other windows based on SNMPAPI DLL
53. numeric Object Identifier e g the object identifier for internet is 1 3 6 1 b Select the MIB containing the root from the scroll list c Specify the tree root or the name of the required object in the Object edit box d To use the first entry matching the specified prefix clear the Find exactly check box To set the tree root at the exact variable as specified mark the Find exactly check box Click OK to continue or Cancel to start the browser without a tree window If the MIB Browser is opened from within the EliteView Platform program the protocol and address of the selected device will be used However if the MIB Browser is activated directly from the EliteView program group the last used tree will be opened 6 13 SNMP MIB MANAGEMENT Select MIB Browser from the Too s menu of the main EliteView program specify the root for a new tree in the New MIB Tree dialog box and indicate the network protocol used for the MIBBrowser lt 10 2 4 157 gt so selected device File Search SNMP Options View Window Help If this is not the first time you have used the Be au 20 Ms aw E amp mo m ey y EU iso 1 MIB Name RFC1155 SMI SNMP MIB Browser Elite View will y orgs Object Label snmpProxys automatically open the window s last used dod 6 Object ID 1 3 6 1 6 2 S internet 1 Type NULL directory 1 Access No Access mgmt 2 Status MANDATORY press for new subtree experiment
54. of samples to record Default 50 Buckets Granted The number of samples allowed by the system Sample Interval The interval between taking samples Default 1800 seconds Status The current status of this entry in the Control Table 9 11 UsiInc RMON 9 12 Adding or Editing an Entry in the Control Table Click on the Add Edit button in the History Control Table to add edit an index entry as shown on the preceding page Each interface equates to a physical media on the device being monitored This information can be found under MIB2 see 6 5 The number of buckets indicates the number of samples to record You should always be able to record the default of 50 buckets without overflowing the agent s memory However if more than 50 buckets are requested the number actually granted will depend on the amount of memory currently available Once all the buckets are filled older data will be discarded You also need to specify the interval at which to take samples For example using a 30 second interval with 120 buckets will provide one hour of historical samples Viewing History The RMON Manager collects historical information on bandwidth utilization packet types errors and collisions as well as the distribution of packet sizes for each entry you define Each sample shows the interval s start time The information collected during the interval is displayed in both numeric and graphical format for easy inter
55. on the menu bar The default graph is a bar chart as shown in the figure below I tl vo 60 et En sec t 20 54 23 0 56 tea EE 2005 04 01 COLLECTING DATA WITH LOG MANAGER Graph Controls Graph Control The Graph Control window gives the user options to change the way Legend Labels System About data is displayed in the graph The user has control over all aspects of S Trends Overlay Error Bar Background 3D Gallery Style Data Titles Axis 3D the graphs Graphs can be displayed in 2D or 3D The user can change and add color style labels and many more features to the graph A full po os s list of these features is detailed in Table 7 6 below ANS r Pie To open the Graph Control window 1 Open a graphic chart display To learn how to display a graphic chart LY a ad see Displaying Graphic Charts on page 7 17 Line Bar Area Gantt 2 Click on an icon from the toolbar above the graph Each icon opens 1 ty eal il s a different tab on the Graph Control window yal y Polar Bubble Scalter The Graphic Control window will then open The illustration right Highlow Candestick Bowwhisker Time Series shows the 2D tab of the Graphic Control window To edit different features click on the respective tab at the top of the Graph Control window Table 7 6 Chart Manager Graph Control xi Cancel Apply Now Help Tab Title 2D Gallery Description
56. or reset the computer and restart Windows Cannot read file Cause Cannot read a text file from disk Action Verify that the correct file was specified or recreate the file Cannot write data to output file Cause Disk full Action Free up disk space and try again Index variable s listed in the INDEX clause of s not found in MIB database 1 17 ERROR MESSAGES 1 18 Cause The index variable s listed in the entry variable cannot be found in the MIB database Action Load MIB file which contains the index variable s into the MIB database Invalid object type It must be COUNTER INTEGER GAUGE or TIMETICKS Cause Invalid object type Action Object type must be COUNTER INTEGER GAUGE or TIMETICKS Line xxx Bad Record Cause A bad record found in line xxx Action None The record will not display in the list box Line xxx Invalid value will be discarded Cause An object in line xxx has an invalid value Action None The invalid value will be discarded and given a default value No SNMP Request Cause Improper command sequence Action Perform SNMP Get Set or GetNext before action pause resume or delete Next object not under current subtree Cause The SNMP GetNextRequest cannot display the next subtree in the current window Action Create another subtree Tree Subtree menu which contains the object and perform the SNMP GetNextRequest again Object not found Cause Specifi
57. received by the Log Manager will be saved into the log database A filter is defined in the Filter field of the Log Information dialog box 1 e the dialog box opened when you create or edit a log process If no filter is defined then all the data received is automatically logged Filter Formula The filter formula uses Backus Naur Form BNF as follows Filter SimpleExpression ComplexExpression lt NULL gt Nothing SimpleExpression Variable rel_op Value Variable VALUE Value of the data DATE Date the data arrives TIME Time the data arrives rel op maw Greater than mon Less than gt Greater than or Equal to lt Less than or Equal to Equal mi Unequal Value lt INTEGER VALUE gt Number represented in decimal digits within the range of a 4 byte unsigned integer lt yymmdd gt Eight digits representing a date lt hhmms s gt Eight digits representing a time in 24 hour format ComplexExpression SimpleExpression ComplexExpression ComplexExpression logic op ComplexExpression logic_op AND OR 7 7 COLLECTING DATA WITH LOG MANAGER Filter Formula syntax 7 8 The filter formula can be a simple or complex expression Syntax for Simple Expressions A simple expression conforms to the following syntax Variable Relation Value Variable Legal variables includ
58. reports called Request for Comments RFC Each RFC has a title and an RFC number such as Internet Protocol RFC 791 RFCs are all listed in an index titled rfc index The index is not definitive and titles do not always indicate the contents for example RFC 1155 and RFC 1156 define SNMP requirements although SNMP is not mentioned in the title To obtain one or more RFCs on paper contact the Network Information Center NIC at Government Systems Inc Attn Network Information Center 4200 Park Meadow Drive Suite 200 Chantilly VA 22021 Help desk 1 800 365 3642 or 1 703 802 4535 Hours 7 00am to 7 00pm Eastern Time Fax number 1 703 802 8376 e mail nic diis ddn mi Managing Data Data in monitored devices are defined using the Management Information Base MIB model Database management functions are built into agent software using standard data structures SNMP is based on the Concise MIB Definitions which are defined in RFC 1212 TECHNICAL REFERENCES RFC Reports Table D 1 RFC Reports Networking Information RFC Number Title Publisher Year RFC 768 User Datagram Protocol SRI International 1980 REC 783 Trivial File Transfer Protocol TFTP SRI International 1981 RFC 791 Internet Protocol SRI International 1982 RFC 792 Internet Control Message Protocol SRI International 1980 RFC 793 Transmission Control Protocol SRI International 1981 RFC 854 Telnet Protocol SRI International 1980 REC 106
59. retrieved from the managed device and Get Request ae displayed beneath the textual description However note Get Next that when the Get Next request is executed the next variable Request An actually retrieved may be several nodes away so the ObjectID and Index entries are also displayed Object ID of Next Object 1 3 6 1 4 1 202 20 37 1 24 2 1 1 7 Index of Next Object 1 68 105 97 103 46 98 105 120 Subindex 1 1 Subindex 2 Diag bix Value of Next Object 1 Hex 1 6 15 SNMP MIB MANAGEMENT 10 The MIB database contains both simple variables and tables For example the Entry uses a single integer to identify each port 1 e interface on a network device When you expand a table by double clicking on the associated node the Input Index Variable Index Type Input Type New Index Index dialog box will open to query for the required table index You can change the table index for the current variable provided it is a table using the Index button Index Item Item Value filelnfoUnitlD IMPLIED filelnfoFileN ame INTEGER32 DISPLAY STRING Raw C Segmented fi 68 105 97 103 46 98 105 120 Much of the object data stored input nden in the MIBs is organized in multi level tables that are accessed via segmented index pointers The Input Index dialog box allows you to display the complete index string either as raw data or to display individual index segments one at a time Raw
60. set both the IP and MAC addresses to zero this represents the default file mapping list To exit the BOOTP server click on the Exit button Adding and Modifying Node Information zi The BOOTP Server starts with a single entry called DEFAULT No file mapping is Name initially defined for this entry To provide BOOTP service based on generic e NESS information add the entries you require to the file map for the DEFAULT node To oe cO E service specific nodes enter data for each node Default Gateway Notes o Cancel To add a new node 1 Click the Add Node button in the BOOTP Server dialog box This will bring up the Add Record dialog box 2 Enter the following information in the record fields Table 5 2 Adding a Node to the BOOTP Server Parameter Description Example Name Node name enter up to 14 characters NetWareServer2 Note The name cannot contain space characters MAC Address Physical address of the device 000E80A301 IP Address IP Network Address 192 255 74 32 Subnet Mask This mask identifies the host address bits used for routing to 255 255 0 0 specific subnets Default Gateway The gateway must be defined if the device is not in the same 10 1 0 254 segment as the BOOTP server Note Enter a note of 100 characters ot less Backup file at Bldg 100 34 5 3 Click OK to accept the changes or Cancel to abort them New node information appears in the node ad
61. since the Control Table was created Delta The difference in the count since the last poll Rate The rate Each of these windows per second over the last polling interval includes a Menu bar and Tool bar with the following items 9 9 Usinc RMON Table 9 8 Statistics Menu and Tool Bar Field Description File Exit Polling gt Polling Time 5 3600 seconds Pause Resume p f P j View EX E 8 T it All Utilization Packets Errors and Collisions or Packet Size Distribution BS a it Control Control Table Help On line help They also include a status bar at the bottom of the window that includes the following items Table 9 9 Statistics Status Bar Field Description Control Index The index for the entry defined in the Statistics Control Table Interface The media interface of the device being monitored Polling Time The interval between polling samples Speed The speed of the media interface being monitored Owner The person who created this entry History Group The History Group can be used to create a record of network utilization packet types errors and ae collisions You need a historical record of activity to be able to track down intermittent problems Historical data can also be used to establish normal baseline activity which may reveal problems associated with high traffic levels broadcast storms or other unusual events Historic
62. the Broadcast button several times to ensure that all attached devices have responded For nodes that do not respond to broadcast queries use the Search function In general it may be necessary to search for devices not located in the same network with the EliteView management station Menu Description The menus provided for Discovery are briefly introduced below Toolbar buttons are also described in this section Menu Definitions Table 4 2 Discovery Menu Definitions About Discovery Menu Label Description File Exit current module Closes the Discovery window and exits to the File calling program i e EliteView platform or Windows Program Manager Exit Protocol Protocol selection and advanced settings Protocol Y UDP IP Select the devices to display based on network protocol IR UDP IP IP amp ICMP SNMP over UDP IP agent Setup IPX IPX SNMP over IPX agent Setup menu Toggles display of devices without an SNMP agent also sets the scan rate and retry count Name Name database management Provides editing functions for the name Name database including adding or modifying object data You can also dump all Add the information gathered by Discovery into the Name database Change Dump All Tools Alive Test The Alive Test is used to directly test device response Tools Alive Test Help Help and Version information Provides detailed on line help and Help displays the ve
63. the device Protocol A number representing the transport protocol used for communicating with the target device 0 SNMP UDP IP 1 IP Node 2 SNMP 3 IPX Node Device_Description The name of the device that appears in the Add Object dialog box Device_Type The identifier for the device which is used by Elite View to identify the device 5000 5499 SMC device 1000 2000 third party device Object_ID MIB variable SysObjectID of SNMP Agent Device_Manager Set to DevMan if this device can be opened by the Device Manager or NoDevMan if it cannot Example Sample entry for device section device total 12 1 GenNode 0 SNMP Node 1000 NoDevMan 10 EZ Stackl10 0 EZ Stack10 5002 1 3 6 1 4 1 202 10 2 The following information is listed in this sample These items are included in the Add Object dialog box e You can monitor these device types namely a Generic Node i e third party SNMP device also called an SNMP node and SMC s EZ Stack 10 Both of these devices use the UDP IP protocol B 4 INSIDE THE NETMGRLINI FrEe The tools Section The tools NETMGR INI section describes the menu items that appear in the Tools Menu of the main EliteView program You can add delete or change items in the Tools Menu simply by editing this section in the NETMGR INI file To edit the tools section 1 Edit the total n line to specify the number of
64. the device in the not monitored mode Identify the directory where your graphic bitmap file s are located by editing the first line in the bitmap section This parameter identifies the directory where the bitmaps are found It follows the following syntax path directory Enumerate the graphic bitmaps to include using the following format Device ID bitmapl bitmap2 bitmap3 The table below describes each item Table B 6 Enumerating Graphic Bitmaps Parameter Description Device_ID The device identifier defined in the device section bitmap1 The bitmap used to represent the normal status of the device bitmap2 The bitmap used to represent down status of the device bitmap3 The bitmap used to represent the not monitored status of the device Any bitmap size is acceptable When entering the bitmap filename the BMP filename extension should not be included Example Sample entry for bitmap section bitmap path C EV60 BITMAP Etherl1000 etherl ether2 ether3 GenNode gen1 gen2 gen3 Bridgel bri1 bri2 bri3 CompRemote remotel remote2 remote3 PC pcl pc2 pc3 submap submap The following information is included in the bitmap section Bitmap files are in the C EV60 BITMAP subdirectory For example the Device ID EZ Stack10 uses etherl bitmap1 file to represent it at normal status ether2 bitmap2 file to represent it at down status ether3 bitmap3 file to
65. the font for the labels in the graph by selecting an option from the drop down menu Select the style by clicking on the check boxes Italic Bold and or Underline The size can be changed using the Smaller Bigger change bar When the Smart Scale check box is checked the size will be made to fit best into the graph Markers Change the pattern and color of each bar in the graph First Click on the bar in the graph preview in the Graph Control window that you want to edit The Point value will change to the number of the bar clicked To change color or pattern select from the Color and Pattern drop down menu When the color of one bar is changed the rest of the bars turn black until they are all assigned new colors The pattern will take on the same color as the currently selected bar For graphs displaying a set of data the Symbols group will be enabled The symbol used in the graph can be changed using the drop down menu Trends Draw statistical lines by clicking on the check boxes of the desired statistical line Select a color for each line from the drop down menu opposite the check box The Curve Fit option can be changed to different types from the Type drop down menu The granularity sets the curvature of the line High granularity means more points were used to plot the line Low granularity used less points to plot the line Line limits can be set and labeled for both high
66. the statistical value crosses the opposite bounding threshold as described in the following table Click on the Add Edit button in the Alarm Control Table to add edit an index entry The dialog box that opens is described in the following table Alarm Control Table 192 168 1 34 xl Total 24 Read Status Done x Control Table Index to be determined Index 0 wner Interval Variable n _ Interval 1800 1 3 6 1 2 1 16 1 1 1 6 1 e Variable 1 3 6 1 2 1 16 1 1 1 4 1 2 Monitor 30 1 3 6 1 2 1 16 1 1 1 6 2 E i ba I 3 Del 3 Monitor 30 1 36 1 21 16 1 1 1 63 ae tartu 3 i Y 4 Monitor 30 1 361 21161 11 64 eel eng o Fiko Rising Threshold 1000 5 Monitor 30 1 3 6 1 2 1 16 1 1 1 6 5 Falling Threshold 1 6 Monitor 30 1 3 6 1 2 1 16 1 1 1 6 6 Rising Event None 7 Monitor 30 1 3 6 1 2 1 16 1 1 1 6 7 E Falling Event None hd 2 Monitor an 1281211811189 4 Owner atra Cancel Help Delete Close Eren Event Refresh Time for Control Table Table 9 11 Alarm Control Table Field Description Index The system automatically generates an index number Owner The name of the person who configured the entry in the Control Table Interval The time interval in seconds over which data is sampled and compared with the rising or falling threshold 9 13 Usinc RMON Table 9 11 Alarm Control Table Field Description Variable The object identifier of the MIB variable to be sample
67. to trigger Message The message displayed on the message box Example Sample entry for generic section generic 0 1 Trap Cold Start 1 Trap Warm Start 1 2 1 Trap Link Down 3 1 Trap Link Up INSIDE THE TRAPINI FILE 4 1 Trap Authentication Failure 5 1 Trap egpNeighborLoss From the generic section you can view the following data Trap number 0 e It is active 1 It triggers the Trap event When invoked the message Cold Start will be displayed in the event message box The enterprise Section This section lists and defines all enterprises used in the program Enterprises are object identifiers used in generic and specific traps To edit the enterprise section 1 Edit the total n line to specify the total number of available enterprises The variable n is a positive number that specifies the number of items listed under this menu 2 Add a line describing each item in the enterprise section using the following format i Active Flag Enterprise ID Number of Traps The table below describes each parameter Table B 13 Parameters of the enterprise Section Parameter Description i The sequence number is from 1 to n where n is the total number of enterprises Active_Flag Select either O or 1 where 1 Active and 0 Disabled Enterprise_ID The object identifier of the enterprise Number_of_Traps N
68. tree The notation starts with the root object and each level represents its descendants Example MIB 2 Identifier The MIB 2 identifier is known as e iso org dod internet mgmt mib2 or e 1 3 6 1 2 1 All common network variables are defined below this object Example A DOS Filename Analogy For example MS DOS uses a hierarchical file naming structure Initialization information is stored in the EV60 subdirectory The full path name is C EV60 NETMGR INI which means that the file is e Located on drive C e Directory is EV60 File name NETMGR INI The INI extension indicates that the file follows the standard Windows convention for program initialization By comparison the EV60 EXE file is an executable file and EV60 HLP is a help file for the EliteView program C 3 SNMP ENVIRONMENT Branches Some common branches to the iso origin include Table C 1 Branches to the iso Origin Object Identifier Numeric Identifier iso org dod internet mgmt mib2 1 3 6 1 1 2 1 iso org dod internet mgmt private enterprises 1 3 6 1 4 1 iso org dod internet mgmt private enterprise smc 1 3 6 1 4 1 202 For example SMC is assigned an identifier of 202 under enterprise C 4 APPENDIX D TECHNICAL REFERENCES Information about networking and protocols is available from RFC reports and industry related documentation RFC Reports The most comprehensive collection of networking information is a series of
69. was generated using a format of hhmmss hh hour mm minutes ss seconds Information displayed in the log c Table 7 5 Log Chart Information hart includes the following items Parameter Example Description Date 20050322 Date this event was recorded Format for date is yyyymmdd yyyy year mm month dd day Time 165506 Time this event was recorded Format for time is hhmmss hh hour mm minute ss second Difference 1086 Difference in value for consecutive events Interval 5 Time between consecutive events Rate 217 Rate of change in recorded value per second Editing Data The significant parameter displayed under the data summary chart and graphic display is the rate of change for the recorded value If there are inconsistencies or extreme values for the rate that adversely affect your data summary or log charts you can easily adjust these values Using the edit cursor double click on any cell under the Rate column and change the recorded value Remember that you can only change values for rate COLLECTING DATA WITH LOG MANAGER Summarizing Data x The amount of data recorded for a process can quickly get out of hand Time However you can easily convert large data files into more manageable form Hoe mab ee et using the Summary function Open the Range Selection dialog box by Eg os faz fr clicking on Summary in the menu bar Specify the required range using the To f fos fe fr arr
70. when the value is reached Time when the value is reached Relation gt Greater than lt Less than gt Greater than or equal to Less than or equal to Not equal Value 256 Positive number 4 byte unsigned integer 200040520 Date format YYYYMMDD for 20 March 2004 132201 Time format HHMMSS for 01 55 01 pm Logical_Opetator AND Both statements must be true OR Either statement may be true Notes 1 The equal to and unequal expressions follow C language syntax 2 If more than one expression is used to define a filter first enclose each expression in parentheses and then combine them with AND or OR Parentheses are used to maintain the order of evaluation Otherwise conditions are evaluated from left to right 3 If you want to test a log process without saving data into the database set the filter formula to an impossible condition for example TIME lt 000000 7 9 COLLECTING DATA WITH LOG MANAGER Example Filter Formulas Some possible filter formulas include e VALUE gt 10000 VALUE gt 100 AND VALUE lt 10000 DATE lt 19990701 AND TIME gt 120000 OR DATE gt 20050701 AND TIME lt 120000 In the last formula data is filtered on before 1 May 2004 after 12 noon or after 1 May 2004 before 12 noon A formula follows this basic syntax Variable Relation Value Logical_Operator Variable Relation Value Defining Threshold Formu
71. 0 Assigned Numbers SRI International 1980 D 2 RFC 1033 103 Domain Name Protocol SRI International 1987 RFC 1042 A Standard for Transmission of IP Datagrams over IEEE 802 Networks SRI International 1988 RFC 1155 Structure and Identification of Management Information for TCP SRI International 1990 IP based Internets REC 1156 Management Information Base for Network Management of TCP SRI International 1990 IP based Internets RFC 1157 SNMP SRI International 1990 RFC 1166 Internet Numbers SRI International 1990 RFC 1213 MIB II SRI International 1991 RFC 1286 Definitions of Managed Objects for Bridges SRI International 1991 RFC 1298 SNMP over IPX SRI International 1992 RFC 1350 The TFTP Protocol SRI International 1992 RFC 1368 Definitions of Managed Objects for IEEE 802 3 Repeater Devices SRI International 1992 RFC 1420 SNMP over IPX SRI International 1993 REFC 1493 Definitions of Managed Objects for Bridges SRI International 1993 RFC 1514 Host Resource MIB SRI International 1993 RFC 1516 Definitions of Managed Objects for IEEE 802 3 Repeater Devices SRI International 1993 RFC 1525 Definitions of Managed Objects for Source Routing Bridges SRI International 1993 INDUSTRY RELATED DOCUMENTATION Industry Related Documentation Also refer to these industry related documents The Ethernet a Local Area Network Data Link Layer and Physical Layer Specificat
72. 1 interface administration 6 8 L log database manager 3 3 Log Manager 3 3 7 1 A 3 editing a log process 7 3 log controls 7 5 viewing data 7 5 M Matrix Group 9 20 MIB compiler 6 2 database 6 2 loading a new MIB 6 4 objects C 2 MIB Browser 6 11 fetching devices 6 13 menu definitions 6 12 7 14 output editor 6 18 MIB Compiler A 1 MIB 2 Directory 6 7 MIB 2 Viewer 3 4 6 5 interface administration 6 8 interface statistics 6 9 system information 6 7 Index 1 INDEX N Name Database Manager 3 4 4 6 network configuration 4 1 network map 4 8 building 4 1 editing map objects 4 11 editing toolbar 4 10 functions 4 9 sample configuration 4 12 P performance tips E 1 product support J 1 R Report module 3 4 window 8 7 RFC reports D 1 RMON 9 1 Alarm and Event Groups 9 13 alarm control table 9 13 channel and buffer control tables 9 23 displaying events 9 15 event control table 9 14 history control table 9 11 History Group 9 10 host control table 9 16 Host Group 9 15 manager 3 4 9 2 matrix control table 9 20 Matrix Group 9 20 statistics areas 9 8 Statistics Group 9 5 statistics menu 9 10 statistics toolbars 9 10 utilities 9 4 viewing hstory 9 12 viewing statistics 9 6 Index 2 S SNMP C 1 trap 8 6 Statistics Group 9 5 sub licence agreement G 1 system event 8 2 requirements 2 1 T TCP IP 3 1 technical support J 1 Telnet 5 9 TFTP process list 5 8 TFIP Server 3 5 downlo
73. 1 Select a network device by clicking on its corresponding icon 2 Click on the Modify Object button 5 Saj 3 Modify any of the required parameters Refer to the table Map Add New smc HQ ITRI Object Dialog Box on page 4 11 Be sure to follow the guidelines in this table when setting the Polling Interval or Timeout 4 Press OK to continue or Cancel to abort any changes a a Deleting Objects SeedNet 1 Select any map object by clicking on its icon 2 Click on the Delete Object button or press the Delete key on your keyboard Duplicating Objects 1 Select any map object by clicking on its icon 2 From the Edit menu choose Duplicate Object A copy of the object appears in the St ssl upper left corner of your map A Jn 3 Drag the duplicate object to its new location and draw in any corresponding Ss network connections TT 4 For most applications you will want to modify the object definition Therefore gt click on the Edit Object button and modify field parameters such as Label and E y Address eco Moving Objects Use drag and drop to move an object Select any map object by clicking on its icon Holding the left mouse button down move the outline of the device icon to its new location and release the mouse button If an icon cannot be moved the map view has been locked From the Edif menu choose Unlock and try again Tip When creating multiple views of the same network use Duplicate Object to make
74. 116 MIB Variable ifInOctets Index 192 72 24 1 Polling Interval 60 Filter TIME gt 080000 AND TIME lt 170000 Threshold S gt 1000000 Event Name Hot_1 Event Actions Beep Write into database Value is 2 Bring up the Event Manager It is automatically loaded when you run the main EliteView program If it is not visible bring it up by selecting Event Manager from the Utilities Menu Add the new Event Name and Event Actions you have specified in the preceding table 3 Select Log Manager from the Utilities Menu Add new log processes according to the information specified in the preceding table into the Log Information dialog box 4 Collect all the information you need to establish a threshold appropriate for your system Then use the Log Data Manager to save or delete logged data into your hard disk Let s say that you want to monitor the collisions of an SNMP device whose IP address is 192 72 24 2 Then you would like to check the value for every 60 seconds but do not want to save the data at all And if the collision rate is greater than 100 per second you need an audible alarm and a message box to warn you of the condition You want to name this critical condition as Hot 2 A 5 TYPICAL ELITE VIEW APPLICATIONS By checking the target SNMP device s MIB you find that the variable hubTxCollisions contains the value that you need Further this variable belongs to the EZ Stack 10 module Additiona
75. ATA TO OTHER SOFTWARE Appendix B Customizing EliteView describes the format of the TRAP INI file For an advanced user this format is not difficult to understand One important thing that you have to remember is the arrangement of the events and messages for each trap You should use the Event Manager to add all the events and responses you want Additionally the trap message specified in the TRAP INI file is the value of the event that will be substituted for the symbol To configure the Trap Manager to receive traps from any third party SNMP device you should find answers to the following questions from the vendor of your third party device What is the enterprise of the device How many enterprise private traps does the device have What does each private trap mean What are the corresponding MIB variables used by each private trap ES Se JIN Finally use the answers you get for the above questions to edit the corresponding sections in the TRAP INI file Exporting Logged Data to Other Software All databases created by EliteView are in dBASE format Thus any software supporting dBASE files can read Elite View data To export logged data into other software 1 Bring up the Log Data Manager 2 Highlight the logged data you wish to copy to another application Do this by holding down the left button on the mouse and dragging the mouse over the required lines 3 Select Copy from the Edit Menu of the Log Da
76. Arrival shows the count for filtered data that have not yet been included in the display Refer to Data Logging and Event Management on page 3 6 for an illustration of how the Log Manager works Y Log ifinOctets 192 168 1 34 BI x File Edit Help 1 27 2004 1 27 2004 1 27 2004 1 27 2004 1 27 2004 1 27 2004 1 27 2004 1 27 2004 1 27 2004 1 27 2004 New Arrival Log Numeric Data Manager Display The Log Database Log Manager opens a numetic display Database for the selected Manager 16422060 PM 2 53 36 16429229 PM 2 53 41 16436067 PM 2 53 46 16443236 PM 2 53 51 16450341 PM 2 53 56 16457510 PM 2 54 01 16464615 PM 2 54 06 16471784 PM 2 54 11 16478889 PM 2 54 16 16486325 7 5 COLLECTING DATA WITH LOG MANAGER File Menu Edit Menu Gk Cancel 7 6 The file menu provides functions for retrieving log files copying selected data to a specified file or moving specified data to another file To copy selected data to another file use the Copy To command This data is saved in standard dBASE format with a dbf extension and may be accessed using a database program for further processing To move selected data to another file using the Move To command Moved data disappears from the database window This data is saved in standard dBASE format dbf and may be accessed using a database program for further processing To load a data file select Load from the Fv menu select the
77. CMPIFM EXE error code d Cause An error occurred initializing ICMP DLL you may be out of memory The error code comes from the WinExec function in the Windows SDK Action If memory is not enough close some applications and retry or restart Windows Otherwise take the action indicated by the error code Cleanup WinSocket failed with error code d Cause the Unregister operation from winsock dll failed The error code refers to the WSACleanup function in the WinSocket specification Action Check the network subsystem by error code ICMP DLL Cleanup WinSocket failed with error code d when exiting ICMPIFM EXE Cause The Unregister operation from winsock dll failed The error code refers to the WSACleanup function in the WinSocket specification Action Check the network subsystem by error code Close icmp socket failed with error code d when exiting ICMPIFM EXE Cause The Close socket operation failed This error code comes from function closesocket in the WinSocket specification Action Check the network subsystem by error code Enable receive broadcast frame error error code od Cause Enable receive broadcast option error The assigned error code comes from the function setsockopt in the WinSocket API Action Check the network subsystem by error code Get protocol information failed for icmp Cause The error code comes from the function getservbyname of the WinSocket specification Action Ch
78. Detailed configuration options for filters are shown in the following table Table 9 19 Filter Configuration Options Field Description Index An index that uniquely identifies an entry in the filter table Channel The owner who created the corresponding channel entry and the channel index Frame Type The frame type to filter Values All Ethernet II Ethernet 802 2 Ethernet SNAP Ethernet 802 3 Raw Unknown Protocol The network protocol to filter This entry is only available if Ethernet II Ethernet 802 2 or Ethernet SNAP is the selected frame type Values IP IPX Unknown Upper Layer Protocol The transport protocol to filter The options available depend on the selected network protocol IP All TCP UDP UnknownIPX All RIP SAP Unknown 9 25 Usinc RMON Table 9 19 Filter Configuration Options Field Description packets gt 1518 bytes with no CRC alignment errors Fragments Jabber Other Packet Status The status of packets to filter Any Packets No Errors Any Errors CRC Alignment Packets lt 64 Bytes Undersize packets lt 64 bytes with no CRC alignment errors Packets gt 1518 Bytes Oversize Name A name for this filter expression consisting of the selected Frame Type Protocol Upper Layer Protocol You can check for a pattern anywhere within the first 256 bytes of a frame Data The bit pattern to filter Mask The relevant bits within the data No
79. Elags Fragment Offset XIEX Match Fragmentation flags b1 b2 bO ui Time To Live fax Dont Cae 2 Time in seconds the datagram is g Raw Data e Decoded Details Protocol E Dont Care z The high level protocol which for Header Checksum EEEX Dont Eae 7 Checksum for the IP header only Data Mask NotMask Blue all bits match Red at least one bit mismatch Black don Source IP Address XXXXXXXX Dont Care y Source IP address of the datagre Destination IP Address 04000117 Match x Destination IP address of the dat Options if any not decoded IP options start from here o o0 foo oo foo foo foo foo oo fos foo foo foo foo E foo oo foo foo oo foo foo foo oo joo foo foo 00 Cancel Load Save As Help 9 26 RMON UTILITIES Configuring Channels The data and event stream formed by the packets that match the filter or a group of combined filters is referred to as a channel A channel can be based on a single filter or on multiple filter expressions which are OR ed together The channel can be configured to pass packets through if they match or fail to match the stated expression s Events can then be defined to turn the channel on or off or can also be triggered when the packets are accepted From the control table click on the Add Edit button to add edit a channel entry The dialog box that opens is described in the following table Channel and Buffer Edit x
80. MAC Address or an IP Address Where You Are will then carry out the series of actions listed below 1 Where You Are will interrogate the dynamic address tables of all previously located switches on the network 5 11 NETWORK TOOLS 2 Where You Are will then copy these dynamic address tables to your PC and display them in a list in the lower part of the Where You Are dialog box under the heading Building host table 3 After completing the copying of dynamic address tables Where You Are will identify the MAC addresses of all ports on the located switches and record these in the form of self address tables 4 These self address tables will then be displayed beneath the list of dynamic address tables 5 Where You Are will then identify the port number of the port to which the remote host is connecte and also the IP address and MAC address of this port This information will be displayed below the list of self address tables If Where You Are cannot determine the switch port to which the remote host is connected it will display a Not found message The reasons for Where You Are not determining the switch port to which the remote host is connected are listed below 1 The remote host is not connected to any of the previously located switches 2 All of the switches on the network are unmanaged 3 The dynamic address table does not record the MAC address of the remote host Learn Table To display the contents of the dynamic addre
81. MP based management agent you can use the device management modules in EliteView to easily access and manage detailed network information Elite View s map module allows you to intuitively zoom in on objects to see low level details on device hardware software configuration and associated network interface parameters For all SNMP based devices both ours and third party products you can access the complete SNMP Management Information Base MIB using the MIB Browser utility EliteView provides three basic MIB management utilities e MIB Compiler Used to update or add modules to MIB database e MIB 2 Viewer Displays MIB II variables based on a functional grouping MIB Browser Provides full access to all MIB variables such as MIB II Bridge MIB as well as SMC private MIBs This chapter provides detailed information on managing your device database The following sections use objects you have added to your network map If you do not have a network map you may want to turn to Creating Network Maps in Chapter 4 For more information about managing specific devices refer to the appropriate Elite View users guide 6 1 SNMP MIB MANAGEMENT MIB Compiler 6 2 The MIB Compiler is used to maintain the MIB database used by EliteView Definitions for standard objects network devices or private third party devices can be compiled and included in this database All device management applications under EliteView cons
82. NDER MIB snmpFrameworkMIBGroups 1 HP ICF GENERIC RPTR 1 3 6 1 6 3 10 3 21 HP ICF IP ROUTING xl Load Batch Load Unload Help The following table describes each function Table 6 1 MIB Compiler Dialog Box Item MIB Module List Description Shows all the modules used by EliteView Sample Display Compile Status Filename The filename for a module to add or update smc8608 mib Module The name of a module as recognized by the MIB database SMC8608 MIB Status Shows the current compile status Merge Line The current line being compiled 145 Label The macro currently being processed 6 3 SNMP MIB MANAGEMENT 6 4 Table 6 1 MIB Compiler Dialog Box Item Description Sample Display Functions Load Loads a MIB text file into the database Filename C EV60 MIB SMC MIB Unload Unloads a MIB module from the database If the specified module Current MIB has any dependencies i e has other modules attached to it the RFC1213 MIB compiler will ask whether or not you want to unload the specified module and all of its dependencies This is analogous to deleting a subdirectory You cannot delete a subdirectory without first deleting the files it contains Loading a new MIB 1 Select Load from the MIB Compiler 2 Type the full name of the MIB file in the Filename field Each MIB file defines a MIB module The MIB name is indicated at the beginning of the
83. Packet Reception Parameters 00 eee eee eee A 6 Description of Sections in NETMGRINI 2 0 cece eens B 1 Description of Parameters in NETMGR INI 0 eens B 3 Parameter Definitions for the device Section 0 ee cece eens B 4 Parameter Definitions for the tools Section 0 ccc eee eee B 5 Identifying Particular Tools for a Device 1 ee cee eens B 6 Enumerating Graphic Bitmaps canine e taka gad agi toate Gad eae ee B 7 Parameter Definitions for the util Section 0 cece eee eee B 8 Parameter Definitions for the startup Section 2 1 0 eee eens B 10 Parameter Definitions for the discover Section 00 eee eet eens B 11 Description of Sections in TRAP INI 2 00 eee eee eee eee B 11 Elements ofa Trap Messaer csi isi A phe kee A ye ie tive deh des B 12 Parameters of the generic Section 2 6 eee eens B 12 Parameters of the enterprise Section 2 6 eee eee eens B 13 Trap Message Patamcterts in DA A A Be eee a ta B 14 nigger Event Pataimetets A diac hh IS Od ae A ot a IS AA B 15 Branches t the tso Ofigim serorei A A Bee Boba eee ea eee C 4 RFC Reports Networking Information oooooccccconcncccccno or D 2 REG Reports Managing Dala ueno id ak ete Med a een E aes a oe ata oe E 2 Product Ovni Wa A A a esi Wes aa O F 1 Technical Support Information ssis eee e sas ii J 1 CHAPTER 1 INTRODUCTION Elite View provides a user friendly interface for managing SMC Networks Edgecore and third party
84. Possible reasons may be a General error b Not enough disk space available for spooling and no more space will become available c Not enough memory is available for spooling d User terminated the job through the printer manager Action Check printer or disk space If memory not enough print directly not through the printer manager Reports contents have changed Save it Cause The contents of report the window have been changed Action Save it if important TFTP Server Cannot open local file Cause The TFTP Server cannot locate the specified file Action Make sure the file exists and that the path in the SETUP dialog box is correct Cannot read public directory Cause The public directory is not correct or the directory has too many files Action Modify the public directory setting Create TFTP Server main window failed Cause The TFTP Server cannot create the main window Action Close some applications and retry Network Setup program cannot run with the other modules Please close the other modules first Cause Another Elite View module was open when running the network setup program or the EliteView program closed abnormally and left some module resident in memory Action Close all EliteView programs or restart Windows Create TFTP Server status window failed Cause The TFTP Server cannot create the status bar Action Close some applications and retry Initialize mib database failed the do
85. String table Enter a URL for each column in the table for use in the image map Enter the name of the path filename and extention to save the map file into the File text field Click the Browse button to select a directory using the windows dialog box If no directory is selected it will be saved to the current directory The image map is stored in the HTML document that references it About View information about Graph Control 7 21 COLLECTING DATA WITH LOG MANAGER 7 22 CHAPTER 8 MANAGING EVENTS Understanding the Event Manager Events are special conditions which occur during normal operation of network devices and normally require the network managers attention Events are generated by the main Elite View program the Log Manager and the Trap Manager In response to messages from the main Elite View program the Trap Manager or Log Manager the Event Manager can dispatch actions in any of Beep five different ways Message Box Sound audible signal Display on screen message box e Log event into an on screen report window Evert Manager Repor e Run any user specified program e g BEEPER FAX EMAIL etc e Log events into a database for later analysis User Program Unlike simplistic network monitoring EliteView s Event Manager can accept input and process the event according to pre defined rules Database Starting the Event Manager The Event Manager automatically starts when th
86. TFTP server receives a file transfer 5 8 x Public Read Wiite Directory lens Overwrite Enable Defauk Timeout j 5 Defauk Rletiies 4B Cx ca Table 5 4 Field Description for Discovery Setup Menu Field Description Example Public Read Directory Default Timeout specific network Default directory for all files for public downloading C EV50 PUBLIC Maximum elapsed time in seconds TFTP will wait until it gets a 5 seconds response from a target device The optimal value depends on your Default Retries Maximum number of attempts TFTP will try to get a response 3 from the target device before declaring that the session has failed Pu A ee PEENE cn File Service Help Target Node Role Action Filename Progress request an entry appears in the process list window For each entry the following parameters are displayed Table 5 5 TFTP Process List Parameter Description Example Target Node The IP address of the device that initiates the TFTP file transfer 192 74 255 74 session Role Indicates whether the TFTP server is acting as a server or a Server client Action Indicates file download or simple transfer SEND Filename The file being accessed SNMPDRV BIN Progress Current status of the file transfer based on a percentage of the 10 file that has already been transferred TELNETING TO OTHER COMPUTERS ON THE NETWORK Fetching File
87. Time he value of sysUpTime when this capture buffer was first tuned on Status T T The number of packets currently in this capture buffer T T he current status of the index entry in the Control Table Valid Under Creation or Invalid RMON UTILITIES Buffer 192 168 1 35 o aloj xj File Poling Controll Options Help sa alele at E tele 2 DE029907EF9 1080620 008C2 6 1 2004 10 58 28 60 NMP Get Respo 00E029907EF9 6 1 2004 10 58 28 608 SNMP Set 00E029907EF9 008052D008C2 6 1 2004 10 58 28 615 SNMP Get Response 0080520008C2 00E029907EF9 6 1 2004 10 58 28 616 SNMP Get Next 00E029907EF9 0080520008C2 6 1 2004 10 58 28 622 SNMP Get Response 00805200082 00 029907EF9 6 1 2004 10 58 28 623 SNMP Get Next O0E029907EF9 008052000802 6 1 2004 10 58 28 631 SNMP Get Response 008052000802 00E029907EF9 6 1 2004 10 58 28 632 SNMP Get Next 00E029907EF9 008052D008C2 6 1 2004 10 58 28 638 SNMP Get Response 008052D008C2 00E029907EF9 6 1 2004 10 58 28 639 SNMP Get Next 00E029907EF9 008052D008C2 6 1 2004 10 58 28 646 SNMP Get Response zl Ell Destination address 00E029907EF9 Ell Source address 0080520008C2 Ell Frame type 0800 IP IP Version 4 header length 20 bytes IP Type of service 00 IP Total length 78 bytes IP Identification 4404 z 00A0 nann zi read Control Index 27354 Owner montor Downloaded Captured 1 721772 Notes 1 To display deco
88. Warranty Period SMC shall as your sole and exclusive remedy repair or replace media not conforming to this wat ranty or accept return of any such nonconforming media The election of whether to repair replace or refund shall be SMC in its sole discre tion EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE IN THIS LIMITED WARRANTY SECTION THERE ARE NO WARRANTIES EITHER EXPRESS OR IMPLIED THE SOFTWARE IS PROVIDED AS IS WITH ALL FAULTS SMC DISCLAIMS AND EXCLUDES ANY AND ALL WARRANTIES INCLUDING WITHOUT LIMITATION ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AGAINST INFRINGEMENT AND THE LIKE AND ANY AND ALL WARRANTIES ARISING FROM ANY COURSE OF DEALING OR USAGE OF TRADE YOU ACKNOWLEDGE THAT YOU ARE NOT RELYING ON SMC S SKILL OR JUDGEMENT TO SELECT OR FURNISH SUITABLE GOODS PRODUCTS AND SERVICES PROVIDED BY SMC ARE NOT DESIGNED INTENDED OR AUTHORIZED FOR USE IN ANY LIFE SUPPORT OR OTHER APPLICATION WHERE PRODUCT FAILURE COULD CAUSE OR CONTRIBUTE TO PERSONAL INJURY OR SUBSTANTIAL PROPERTY DAMAGE IF YOU APPLY ANY PRODUCT OR SERVICE PURCHASED OR LICENSED FROM SMC TO ANY SUCH UNINTENDED OR UNAUTHORIZED USE YOU SHALL INDEMNIFY AND HOLD SMC ITS AFFILIATES AND THEIR RESPECTIVE SUPPLIERS HARMLESS AGAINST ALL CLAIMS COSTS DAMAGES AND EXPENSES ARISING DIRECTLY OR INDIRECTLY OUT OF ANY SUCH UNINTENDED OR UNAUTHORIZED USE EVEN IF SUCH CLAIM ALLEGES THAT SMC OR ANY OTHER PERSON OR ENTITY WAS NEGLIGENT IN
89. You Are can obtain information from switches with known community strings that have been set to read write or read only access mode via the Web interface or the CLI You must know the community strings used by devices in your network and enter them in the Community Strings list in the Community dialog box this is one of the security features of the SNMP protocol Follow the instructions below to enter the read write community strings of the Where You Are supported devices from which you wish to obtain information Select Utilities gt Community from the Utilities Menu to open the Community dialog box The first time that you do so the only string that will be displayed is the default string public This string has read only access To add or modify a community string click on an entry in the list type known existing community strings in the Edit field then click OK to continue or Cancel to abandon the new entry Broadcast Use the Utilities gt Broadcast command in the Utilities Menu to transmit a query message and wait for responses from the local network Broadcast follows two steps WHERE You ARE WUR 1 SNMP packets are sent to find switches on the local network The IP address and MAC address of these switches are discovered and saved 2 ICMP packets are sent to all switches on the local network to provide them with the MAC addresses of remote hosts These addresses can then be learned and stored in the switches dynamic a
90. ading files 5 7 third party device A 2 trap A 6 threshold formula 7 10 trap manager 3 5 type 8 6 troubleshooting H 1 W WINSOCKET 3 1 Networks TECHNICAL SUPPORT From U S A and Canada 24 hours a day 7 days a week Phn 800 SMC 4 YOU 949 679 8000 Fax 949 502 3400 ENGLISH Technical Support information available at www smc com FRENCH Informations Support Technique sur www smc com DEUTSCH Technischer Support und weitere Information unter www smc com SPANISH En www smc com Ud podr encontrar la informaci n relativa a servicios de soporte t cnico DUTCH Technische ondersteuningsinformatie beschikbaar op www smc com PORTUGUES Informac es sobre Suporte T cnico em www smc com SWEDISH Information om Teknisk Support finns tillg ngligt p www smc com INTERNET E mail address techsupport smc com Driver updates http www smc com index cfm action tech_support_drivers_downloads World Wide Web http www smc com 20 Mason Irvine CA 92618 Phn 949 679 8000 www smc com
91. al 3 EU private 4 enterprises 1 security 5 EA snmpv2 6 E i collapsible node expandable node mM leaf node SNMP window showing MIB description as it Ready um 4 appears in the MIB database and value for the highlighted item Each subwindow may be resized by dragging on the inner frame with your mouse 7 Locate the MIB variable you want to browse Use the scroll bar to move the tree display up or down and double click on any intermediate nodes in the path to the required variable to open the map for a lower level hierarchy After you have found the variable press the Get Request button to fetch the required information The data display options are binary or ASCII To change the output mode use the Ou put selection under the Options menu Note Object names may be duplicated in different MIB modules For accurate results you must select the correct node 8 When you select any MIB variable the textual description as listed in the database is automatically displayed to the right of the tree Standard entries in the list box include the MIB Name Object ID Type Access Status Range Size Description and more depending on the variable selected The following table describes each entry Table 6 7 MIB Variable Textual Definitions Item Description Label Standard name for MIB variable as appearing in the MIB tree MIB Name Name of the MIB module to which the variable belongs 6 14
92. al information can also be used to predict network growth and plan for expansion before your network becomes too overloaded The History Group includes all the tools you need to monitor your network for common errors and overall traffic rates When you open the History Group the Control Table screen is displayed as shown below This table allows you to add edit and delete collection entries or to select a specific index entry and then view the historical data in numeric or graphic form 9 10 RMON UTILITIES History Control Table xj Total 48 Read Status Done Control Table IJndex O wner Interface Requested Granted Interval ar 2 Monitor 1 EtherNet Port ont 8 8 3 Monitor 2 EtherNet Port on 1 8 8 1800 4 Monitor 2 EtherNet Port ont 8 8 30 5 Monitor 3 EtherNet Port on 1 8 8 1800 6 Monitor 3 EtherNet Port ont 8 8 30 7 Monitor 4 EtherNet Port ont 8 8 1800 n 2 Monitor A Etharklat Part ans a a n bad Add Edt Delete Chose Heb Refresh Time for Control Table Table 9 10 History Control Table Field Description Total The number of index entries contained in the Control Table Read Status The read status of information in the Statistics Control Table Index The index for the table row automatically assigned Owner The name of the person who created this entry in the Control Table Interface The selected interface on this device as defined in MIB2 Buckets Requested The number
93. ame Database Manger Editing Tools Button Label Description Add Record Adds a new entty into the name database Delete Deletes an entry from the name database X Record Update Updates a current entry in the name Z l Record database Search Searches for specified record s in the name Q Records database Adding a New Entry x Click on the Add Record button to open this dialog box Enter a suitable mnemonic Name R amp D name the network address UDP IP or IPX the physical device address the pis BALE 2 MAC Address 021101241404 network protocol IP or IPX the functional device type and any informal notes roo ore Remember to indicate specific device types for SMC network devices and generic Device Type TigesSwich 67231 z designations for all other network devices Also note that the Get MAC function is Netes E only enabled for the UDP IP protocol under Windows 98 Windows NT 4 0 4 oi Service Pack 4 or later Windows 2000 and Windows XP Get MAC mal Deleting Device Entries Use your mouse to highlight the entries you want to delete and press the delete button Note that the same conventions are followed for selecting multiple items as those used by the Windows File Manager Updating Device Entries Use your mouse to highlight the entry you want to update Then change any of fields furdate record ed in the dialog box as described above under Adding a New Entry Note that when Name de
94. an include all the communities defined for your Community ES network in a broadcast or search command However be aware that a blind search Community Strings creates excess traffic Using a more conservative search will have less impact on 2 2 3 network performance 4 Y To automatically discover devices in a community Edit public 1 Click on Community to display a list of community strings Cancel 2 To add or modify a community string click on an entry in the list and edit the entry in the Edit field Click OK to continue or Cancel to abandon the new entry 3 Click on Broadcast to begin searching for devices Updating the Name Database You can enter information directly from Discovery into the name Name IP address 10 2 56 19 database Refer to the following section for a detailed description of whee mzs the Name Database Manager and its applications After the search MAC Address me process has completed you can use the Discovery toolbar to add Protocol UDP y information for selected objects into the database change information Device Type SNMPNode y for a selected object or dump all the object data directly into the pa database 4 of To add a device into the name database or to edit the description for a Eea pre existing device select an object with the mouse click on the Add or Change button and fill in the pertinent information including a name that will display beneath the object in the network map and
95. andard and private MIB definitions and also manage any third party device that has a resident SNMP agent via standard MIB definitions Installation of EliteView software designed to manage specific devices is covered in the corresponding manuals Refer to Additional References on page iti Installation for EliteView EliteView can be readily installed on most Windows compatible personal computers The EliteView setup program will guide you through a step by step procedure System Requirements Before installing EliteView please review these minimum computer and network system requirements for a dedicated network management system NMS Hardware e PC with 1 6 GHz Pentium IV or better e Minimum 256MB memory e Hard disk with a minimum of 200 MB free disk space e SVGA adapter and display Mouse e 10 100 1000Mpbs Network adapter Software e Microsoft Windows 95 e Microsoft Windows 98 e Microsoft Windows NT 4 0 e Microsoft Windows 2000 e Microsoft Windows XP 2 1 INSTALLATION Using SETUP to Install EliteView 2 2 The SETUP program will install EliteView from the distribution CD ROM This program decompresses files and copies them to a location you specify on your hard disk To Start SETUP 1 NS Start Windows Insert the Elite View installation CD ROM in your drive The CD will auto run and display the installation screen If the CD does not auto run please select the Setup file on the
96. arch option Search Use Search to find a specific range of stations stations on the local network that cannot be discovered by Broadcast or stations on IP nodes on other networks Click on the Search button specify the address range adjust the scan rate if required then click OK Remove All Remove all clears all data and returns the application to its original status TFTP Server Opens the TFTP Server application See Downloading Files with the TFTP Server on page 5 7 Upgrade Click on Upgrade to download the op code to devices Upgrade will then process switches in turn If switches receive firmware successfully Upgrade will set the op code file for start up and then reboot the device If a switch fails to receive the firmware Upgrade will display an error message and continue to process other switches Edit Menu Commands 5 14 Select All Click Select All to select the devices for which you want to upgrade the firmware You can also click Clear to clear the devices you have selected from the screen BACKUP Options Menu Commands Setup Click on Setup in the options menu to open a dialog box with the following commands Download Same numbered Version Check the Download same numbered version check box to download firmware with the same version number as the existing firmware in the switch You may wish to do so if this version of the firmware has been previously loaded into the switch and there have subsequentl
97. aw data in hexadecimal and ASCII format The configuration options for the buffer display are described in the following table Separate Control Tables Channels Filters Buffers xi Index Owner Channelidx Full Status Full Action Table 9 23 Separate Control Tables Buffers Field Description Buffers The buffer used to store packets matched for this control entry Index A number that identifies this buffer in the buffer table Owner The person who created this buffer entry Channel Index The index for the channel entry associated with this buffer Full Status Indicates whether space is still available in the buffer or if it is full 9 31 Usinc RMON 9 32 Table 9 23 Separate Control Tables Buffers Field Description Full Action Controls the action of the buffer when it reaches full status Lock The buffer will be locked as soon as it fills Wrap Old data will be overwritten when the buffer fills Capture Slice Size The maximum number of bytes for each packet that will be saved in this capture buffer Download Slice Size The maximum number of bytes for each packet that will be returned to the management station in a single retrieve operation Bytes Requested he number of bytes requested for this capture buffer Bytes Granted he number of bytes granted for this capture buffer Captured Packets Turn On
98. ce section error in NETMGR INI Cause The format of a device entry in the device section of NETMGR INI is invalid Action Check the device section of NETMGR INI Invalid filename Cause The file containing default settings may be corrupt or does not exist Action Change the default setting Invalid format for tools or util in NETMGR INI Cause Bad format in tools or util section Action Check the tools or util section of NETMGR INI Invalid old password Cause Incorrect old passwotd Action Input correct old password Invalid or duplicate device name in NETMGR INI Cause A device name defined in the device section of NETMGR INI is duplicated or invalid Action Check the device section of NETMGR INI ELITE VIEW Invalid password Cause Incorrect password Action Type correct password Invalid polling interval Cause The specified value is out of range Action The value for the polling interval must be greater than 1 and less than 86400 Invalid retries value Cause The specified value is out of range Action The value for retries must be greater than 1 and less than 1000 Invalid target address Cause The address format is incorrect for the current protocol Action Change to the correct address format for the current protocol Invalid timeout value Cause The specified value is out of range Action The value for timeout must be greater than 1 and less than 86400 Li
99. ch contains these variable s into the MIB Database and restart the Trap Manager Out of memory Cause Out of memory Action Close other programs and retry Trap Manager cannot register trap channel Cause Internal error Cannot register a trap channel Action Contact SMC Technical Support 1 29 ERROR MESSAGES 1 30 APPENDIX J PRODUCT SUPPORT SERVICES SMC is an international corporation that offers worldwide technical support Many of these services are available 24 hours a day To help us serve you more effectively please have the following information available before calling SMC e A list of files in your EliteView directory C EV60 Detailed information about your network adapter Technical Support Information Be prepared to provide the following information Table J 1 Technical Support Information Information Example Version of EliteView you are using 6 20 Network adapter manufacturer and model SMC EZ Card 10 100 SMC1211TX WL Exact wording of any error messages you may have seen Packet Driver not loaded Step by step description of what happened and what you were doing 1 Double clicked on Elite View icon when the problem occurred 2 Saw error message Description of the actions you have taken to correct the problem Re booted computer Anything else we should know about your computer or installation Computer soaked by Great Flood of 93 Technical Support For
100. copies of objects use the mouse to drag and drop icons to a new location or another submap and then use Edit Object to modify the object s description 4 13 DEFINING THE NETWORK CONFIGURATION 4 14 Object Status When an object is first added to the map the device is offline If an object s monitor flag is enabled Elite View will begin polling the device immediately When the object first responds device status changes to online and a device up event is generated If an object fails to respond within the specified timeout and retry limits device status changes to offline and a connection lost event is generated Changes in the status of objects at lower hierarchal levels in the network map are also reflected in the icons at higher levels 1 e submap icons change color to reflect changes in subordinate devices Note To post changes in object status to the Report window specify Device Up or Connection Lost in the Action list for the Event Manager For more information on defining event responses see Managing Events Chapter 8 Map Limitations EliteView maps are designed without any arbitrary program limitations Practical limits are set by the available system resources CHAPTER 5 NETWORK TOOLS EliteView supports a wide range of network tools that can be accessed directly from the device maps see Creating Network Maps Chapter 4 or from the Window s Program Manager This chapt
101. d Only variables that resolve to an integer value may be sampled Sample Type The method of sampling data either Absolute or Delta For an absolute sample the variable will be compared directly to the thresholds For a delta sample the last sample is subtracted from the current value and the difference is then compated to the thresholds Startup Alarm How the alarm is activated when the variable is compared to the thresholds This can be set to Rising Falling or Rising or Falling Rising Threshold An alarm threshold for the sampled variable If the current value is greater than or equal to the threshold and the last sample value was less than the threshold then an alarm will be generated After a rising event has been generated another such event will not be generated until the sampled value has fallen below the Rising Threshold and reaches the Falling Threshold Falling Threshold An alarm threshold for the sampled variable If the current value is less than or equal to the threshold and the last sample value was greater than the threshold then an alarm will be generated After a falling event has been generated another such event will not be generated until the sampled value has risen above the Falling Threshold and reaches the Rising Threshold Rising Event The index of the Event that will be used if a rising alarm is triggered If there is no corresponding entry in the Event Control Table or if this number is zero then
102. d Event Manager Parameters Parameter Description Example Target Address IP address of target SNMP device you wish to monitor 192 72 24 05 MIB Module A collection of managed objects SMC MIB condition Variable Name of variable as defined in the MIB sysDescr Index Value of index as defined in MIB which is used to access a table al Filter Formula used to filter information VALUE gt 100 AND TIME lt 120000 Threshold Criteria used to generate events when the filter conditions ate satisfied R gt 100 Event Name Name of the event used by the Event Manager to handle the threshold CRITICAL Event Action Beep an audible alarm issued by the network management station Show message box display a user defined message in a box on the network management station s screen The message box appears on top of all other windows When the message box appears you must click on the lt OK gt button to dismiss the message This action is recommended for ctitical events CRITICAL Hub overheating Run program execute any Windows based application This action is ideal for sending a message via email or FAX PAGER 408 555 4742 Send message to REPORT Insert a message into the Report window Alarm messages are time stamped and shown in chronological order This action is recommended for routine events WARNING SERVER DISK gt 90 full Write into database Put a me
103. d a 8 bot 4 2 Name Database Manager 2 5 neo tert stasis Ripa O aa ce ADA ss AEs ute aaah 4 6 Adding a New Ets AS SE AS acl cies ta 4 7 Deletine Device ENES e E A RAE A E a A E loll alt salen lk AUN ie 4 7 Updating Device Entries eii O E Ase fed E E AE EA SE 4 7 Searching for Device Entries tasainen Aa Rida aa a ea e Men os a WO Mle r aa AAE ao a tose 4 8 Creating Netwotk MapStats EE E AA OE AE r ahs RA Se 4 8 Menu Description for Map Functions s susene ss sesse eee eens 4 9 Editing Map Objects tient aA a a A eed A 4 11 Network Tools cui AAA RS wave es 5 1 Setting Addresses with the BOOTP Servet sosirerriciseserse eee cee vee tso akko aa daneo yonr aa cee 5 1 The BOOTP Protocol 20 dianas di A e E A ae alae 5 1 Starting the BOOTP Server i cies a a tr E la E E A adds ond 5 2 Adding and Modifying Node Information 1 0 0 0 eects 5 3 Adding Fil name e Mappings socpp tind A Wee Ba ae a Me a ees Se ae 5 4 Detaultntormation ti a A athe date hag ina 5 5 Probine Devices with the Alive Test oido a a dio a Wade ee Miers eae a Mage ALA A a a ahaa ie a ee 5 5 Problem Solving with the Alive Testo rese siina ccc ccc ce cee rr 5 7 Downloading Files with the TFTP Servet 0 eee eens 5 7 Starting the TELP Servers 42 a a ath ays dike oe asin A AA A 5 7 Wsing the Th LPS ren 3 24 2 0 tes ta ii te thie aceite Di test Ted a till Bcd PLS aod 5 7 Viewing the TEP Process Listin A A lee ly ti Rtas ood 5 8 Fetching Files from Other Servers vastena
104. d party device you should have a clear understanding of definitions for the variables in this MIB Please consult your vendor for details Assumption With the absence of a sample third party MIB and device and for purposes of this example let us assume that SMC s EZ Stack 10 system is a third party SNMP device Let s say that you want to monitor the total number of packets the third party SNMP device receives To manage a third party SNMP device i e monitor the number of packets received 1 Compile the third party MIB into the EliteView MIB database Refer to the section on Adding a New MIB Using the MIB Compiler for more information If you have completed this operation skip to the next step 2 Create a map that includes the third party SNMP device 1 e a device labeled as SNMP node that you wish to monitor You can use Discovery to find it then simply drag and drop the corresponding SNMP node onto any submap 3 Determine the MIB variable that represents the total number of packets received by the system Say ezRptrTotalFrames is the MIB variable that represents this count 4 Double click on the SNMP node e third party device to bring up the MIB Browser Tip You can also bring up the MIB Browser simply by clicking on its corresponding icon from the EliteView program group 5 In the Node Label field type ezRptrTotalFrames and press lt Enter gt Tip In the Node Label field you will find t
105. ddress tables Parameters JP Address The IP address of the switch MAC Address The MAC address of the switch Search To find IP nodes on other networks select Utilities gt Search in the Utilities Menu If you are only interested in a specific range of devices or need to search for devices that are difficult to reach then in the Search Range dialog box specify the address range and adjust the scan rate if required After clicking OK button Where You Are will send SNMP packets and ICMP packets to the specific range of devices Remove All Remove all clears all data and returns the application to its original status Exit Closes the WUR application Device Menu Commands Address Before using the Address function you must first go through the procedures explained in Broadcast or in Search Then select Device gt Address from the Device menu enter the IP address or the MAC address of remote host and click OK This will result in Where You Are carrying out three functions 1 Determining the content of the dynamic address tables for all ports on all located switches 2 Identifying the MAC addresses of all ports on all identified switches 3 Identifying the port number MAC address and IP address of the port to which the remote host is connected If you enter the IP address Where You Are will automatically convert it to a MAC address and display the MAC address in the Where You Are title bar After you have entered either a
106. ded and raw data for a summary item highlight it with your cursor 2 To display raw data corresponding to a decoded entry highlight it with your cursor Table 9 24 Buffer Menu and Toolbar Descriptions Field Description File rs Load Save As Exit ca bal Note that you must pause polling before you can load or save a buffer file Polling a ra D Polling Time 5 3600 seconds Pause Resume Also includes options to download Next 2000 Packets or Previous 2000 Packets Conttol ait Control Table 9 33 Usinc RMON 9 34 Table 9 24 Buffer Menu and Toolbar Descriptions Field Description Options e Time Format includes Absolute Date and local time Relative Time relative to when the first packet was added to the buffer Difference Time difference between capturing last packet and current packet Help a On line help APPENDIX A TYPICAL ELITEVIEW APPLICATIONS EliteView is a versatile network management software package that supports an open platform architecture Users with enough technical knowhow can customize it according to their needs in order to monitor and control SMC or other third party SNMP devices This chapter describes a few useful applications you can adopt to your own network environment Adding a New MIB Using the MIB Compiler Let s say that you want to add and compile a new MIB into the EliteView MIB database The ne
107. dentify the concerned process by clicking on it with your mouse and then select the appropriate function For a description of log parameters listed in the main window refer to Field Description for Log Manager Information Dialog Boxes in the following section Ptos Manager TT File Edit Control Help gt sysUpTime Target Name Target Address 192 168 1 34 Protocol UDP IP MIB Variable ifinOctets Index 1 Start Time Stop Time Filter Value gt 16282515 Threshold Event Name Polling Interval 5 s Notes Check received octets P Got ifInOctets from 192 168 1 34 Add Delete Edit Numeric Data Process Display Activate Activate Pause Pause System Process EDITING A LoG PROCESS Editing a Log Process EliteView s powerful Log Manager gathers a wide variety of network statistics based upon rules 1 e log processes you define Using the Log Manager you can monitor any e MIB variable for a target SNMP device Each log process defines the parameters under Add Delete Edit a which data related to the specified MIB variable is collected and placed in the central Log Process database The Log Manager controls the data collection activity as well as allowing you to display and manipulate the data gathered as described in the section on Viewing Log Data Adding a New Log Process 1 Click the Add a new record toolbar button 2 Fill in the parameters in the Log Information
108. dges SRI International 1993 E 3 PERFORMANCE TIPS Industry Related Documentation Also refer to these industry related documents The Ethernet a Local Area Network Data Link Layer and Physical Layer Specification Standard Digital Intel Xerox also known as the Blue Book IEEE Std 802 2 1985 ISO DIS 8802 2 IEEE Std 802 3 1985 ISO DIS 8802 3 e Internetworking with TCP IP Principles Protocols and Architecture Vol 1 Douglas Comer Prentice Hall 1990 APPENDIX F SPECIFICATIONS EliteView is designed to manage any workgroup using the SNMP network management protocol Product Overview Event driven scalable modular architecture e Heterogeneous device management with discovery e Object oriented Microsoft Windows 95 98 NT 2000 XP or Vista application with menus on demand drag and drop icons and MDI multiple document interface Share information with Windows Clipboard and dBASE compatible files Table F 1 Product Overview EliteView Architecture Open platform Permits addition of user designed management modules Scalable modular design Over 20 modules User Interface Microsoft Windows Windows 95 98 2000 XP Vista Windows NT 3 5x 4 0 Menus on demand Brings up floating menus with one click of secondary right mouse button Drag and drop icons Move icons to any map view lockable Supports MDI Multiple Document I
109. dialog box Process parameters are defined in the table on the next page xj Not all parameters are required Only Protocol Target Address e A and Variable are mandatoty Protocol joar y Protocol Click the down arrow to choose from UDP default eee alee ce O IPX or Ethernet Community fouubic Target Address Use appropriate notation for selected soe sNMPv2c y protocol MIB Module Z Community Community strings control access rights to MIB Variable Index network resources Define your own community string to prevent unauthorized access to critical resources However if you do not e e have any special security concerns then retain the default brad rr community string of public Refer to the description for object Emer Mane pa editing in Chapter 4 Defining the Network Configuration Poling Interva as a MIB Module Includes standard MIBs based on the RFCs Star TinefYYYMMDD O device specific MIBs and private MIBs For variable names not Stop Time AY duplicated in other MIB modules the default of Any is sufficient l 3 Choose OK to add the new log process or Cancel to abort your Cancel selections 7 3 COLLECTING DATA WITH LOG MANAGER Field Description for Log Manager Information Dialog Boxes Table 7 1 Field Description for Log Manager Information Dialog Boxes Target Name Parameter Description Example Log Name Process identifier displayed in process list
110. dows socket version d d required but not supported by winsock dll Cause The version of winsock dll did not match the requirements of ICMP DLL Action Change the TCP IP stacks and winsock dll Winsock dll not able to support the minimum number of sockets required by ICMP module Cause Too many WinSocket applications in use Action Close some WinSocket applications and retry IPX DLL See ICMP DLL Log Manager Duplicate LOG event Cause Requested LOG event is a duplicate Action Provide a unique key including a MIB variable label target node address and index Invalid filter Cause Incorrect filter format Action Refer to the filter formula section in Chapter 7 of this User s Guide Invalid threshold Cause Incorrect threshold format Action Refer to threshold formula section in Chapter 7 of this User s Guide 1 15 ERROR MESSAGES Invalid start time Cause The specified time is incorrect Action The format for time is MMDDYYHHMM where MM is month DD is day YY is year HH is hour and MM is minute Invalid stop time Cause The specified time is incorrect Action The format for time is MMDDYYHHMM where MM is month DD is day YY is year HH is hour and MM is minute LOG database is corrupt Cause The database file is corrupt Action Recreate the database file MESSAGE DLL The following are error messages that may be generated by any module Invalid number Cause Invalid
111. dress list 5 3 NETWORK TOOLS To modify a node x Click on the required node in the node address list New Netware Server Click the Edit Node button ss DODDESCOAROI Make any changes to the current information IP Address fi 92 255 74 32 Click OKt t the ch ee CALLER ii Subnet Mask 255 255 0 0 To delete a node Default Gateway 10 1 0 254 Notes fie server at Bldg 100 34 4 Cancel Os 1 Select a node entry by clicking on its address entry 2 Click on the De Node button The node entry and all associated file mappings are removed Adding Filename Mappings The file mapping list shows every node defined To add a filename mapping 1 Click on an entry in the node address list 2 Click the Add button in the File Mappings field to insert a new file map entry The Add File Mapping dialog box will appear 3 Input the generic name and filename including the path 4 Click OK to store the new mapping The new entry will appear in the file mappings list To view the note and file mapping s for a node click on the required entry in the address list To change filename mappings 1 Select the file mapping 2 Click on the Edit button 3 Change information in the Edit File Mapping dialog box 4 Click OK to accept changes To delete a file mapping 1 Select the file mapping 2 Click on Delete The filename mapping will be removed DEFAULT INFORMATION Default Informat
112. e VALUE Value of the data DAT Date the data arrives E TIME Time the data arrives Relation Legal relations include gt Greater than lt Less than Greater than or Equal to lt Less than or Equal to Equal l Unequal Value Legal values include lt INTEGER VALUE gt An unsigned integer 0 4 bytes long lt yyyymmdd gt Eight digits representing a date where yyyy stands for the year mm the month and dd the day lt hhmmss gt Six digits representing time in 24 hour format where hh stands for hour mm minutes and ss seconds Syntax for Complex Expressions A complex expression combines several simple expressions using logical operators Each expression must be enclosed in parentheses The syntax for a complex expression follows Simple Expression Logical_Operator Simple Expression As described in the previous section a simple expressions should have three basic elements namely a Variable Relation and Value Legal values for each element are described under the syntax for simple expressions DEFINING FILTER FORMULAS Logical_Operator Legal values include AND Both expressions must be true to meet a given condition OR One true expression is enough to meet a given condition Elements of Filter Formulas Table 7 2 Elements of Filter Formulas Parameter Example Description Variable VALUE Value of the data Date
113. e Windows based applications are written according to a set of rules required by EliteView They accept a list of parameters provided by the EliteView main program They are able to communicate with each other through the EliteView message center All EliteView applications started from the main EliteView program are automatically terminated when the main EliteView program is terminated However non Elite View applications are not affected when the main EliteView program is terminated even if they were started within the main EliteView program The system Section The system section contains parameters that are used by basic components of Elite View such as the protocol stacks There are two ways to change parameter settings in this section They are Using the Default Settings command in the Options Menu e Making changes directly inside the NETMGR INI file To do this you should know the meaning of each item Description of Parameters in NETMGR INI Table B 2 Description of Parameters in NETMGR INI Parameter Description Example Community The default community string that appears in the Add Object dialog box Community public Map Default map opened by the EliteView main map when it starts If no default Map SMC map is assigned it opens with an empty map Polling Default polling interval measured in seconds This appears in the Add Polling 1 Object dialog box Timeout Default timeout period that appears in t
114. e any Windows based application This is ideal for sending a message to a pager email or FAX PAGER 408 555 4742 Send message to Pass a message to the EliteView REPORT module Report WARNING Server disk gt REPORT messages are time stamped and shown in chronological order In 90 full addition Report messages are shown in context with one another This action is recommended for routine events Write into Put a message into the event database Excessive CRC errors on device database Example Displaying a text file When an important event occurs you may display instructions for others to follow For example a text file named URGENT TXT might include information on how to contact key personnel who can fix the problem telephone number pager number etc To display information with Windows Notepad 1 Open the Event Manager 2 Choose an event 3 Click on the Run Program action and type NOTEPAD PATH URGENT TXT 4 Use the Windows Notepad program to create the file URGENT TXT in the indicated directory When the specified event occurs the text file URGENT TXT will be automatically displayed using Notepad 8 3 MANAGING EVENTS The Event Manager supports special text messages using the and symbols in the text boxes e is substituted with text provided by the source of the event For example Trap Manager will pass a text string translated from the trap message provided by the d
115. e for the most current information Polling may take a while to complete depending on the number of entries included in the table Note that the polling status is displayed in the status bar at the bottom of the screen 9 16 RMON UTILITIES By default the entries are sorted according to address cumulative values are listed in the numeric table at the top of the screen and packets second are displayed in the graph at the bottom of the screen The configuration and display options are listed below Table 9 14 Host Control Table Menu and Tool Bar Descriptions Field Description File Exit Polling Polling Time 5 3600 seconds Pause Resume ERA View Table M ll Cumulative Delta Graph Packets Bytes Errors 9 17 Usinc RMON Table 9 14 Host Control Table Menu and Tool Bar Descriptions Help a Field Description Tool Find d Locates a specific MAC address in the host table Sort od Sorts the table based on any of the displayed columns in ascending or oe descending order You can also sort the table by clicking on any column header Control ait Control Table On line help Note Ifan entry displays Lost Track when you click on it in the table the record cannot be found either because polling was stopped before completion or the entry was deleted due to lack of space Host Top N Group The Host Top N Group can display the hosts with
116. e main EliteView program is invoked and when any system or user defined event occurs If the Event Manager is closed or hidden simply select Event Manager from the Utilities menu of main EliteView program or click on the Event Manager icon in the EliteView program group to bring it up e Record network characteristics e g utilization error rate Set thresholds to generate events when values are out of range e Provide the basis upon which you can predict future network load based on current usage and plan for future requirements 8 1 MANAGING EVENTS Defining Events The Event Manager supports system and user events as indicated in the Type field for the selected event Pre Defined System Events Pre defined system events include the following Connection Lost a device fails to respond after the specified number of retires Device Up a device which has previously been down is now responding TFTP a device is currently performing file transfer or download Trap a device has issued a trap message and it has been received by the Trap Manager The Trap Manager translates the trap message into a readable text string Defining User Events In addition to the pre defined system events the Event Manager supports user definable events To add an event to the Event Manager x 1 From the EliteView main program window choose Event Manager from the Utilities Event name Port Partitioned m
117. e primary interface to all EliteView modules The Tools and Utilities menus provide access to nearly every module under EliteView The main program also provides all the tools you need to generate a detailed map of your network via menus and tool buttons Moreover it supports MDI Multiple Document Interface which allows you to simultaneously manage several submaps After locating the required device on your map simply double click on it to invoke the relevant management application Event Manager This module serves as the management center for all events generated under the main Elite View program Log Manager and Trap Manager In response to input from these modules the Event Manager can define and dispatch responses in various forms Actions may range from sounding an audible signal displaying an on screen message logging the event into the report window running a user specified program such as a beeper fax pager email etc or logging the event into a database for later analysis Log Utilities The Log Manager can collect the current value of SNMP MIB variables at a specified interval A wide range of parameters on device status and network traffic can be sampled for selected nodes and stored in the database for long term analysis This information is displayed with the Log Database Manager in numeric form including date time and data MIB Browser This module is a generic SNMP management tool used to browse device MIBs
118. e rate and the rate of change for CRC alignment etrors undersize packets Collisions oversize packets fragments jabbers and collisions Packet Size Displays the distribution of packet sizes including the total count the rate and the rate of change for each packet size The statistics for each area are further described in the following table 9 8 RMON UTILITIES Table 9 7 Statistics Parameter Descriptions Now Max Min Parameters Description Utilization Util This table displays the current bandwidth utilization plus the maximum and minimum utilization since the statistics window was opened Packets Bytes This table displays packets and bytes Packets Packets Packets including bad broadcast and multicast packets Broadcasts Broadcast packets Multicasts Multicast packets Drops The number of events detected when packets were dropped due to a lack of resources condition in the probe Errors and Collisions CRC Alignment Packets with a CRC or alignment error Undersizes Undersize packets Oversizes Oversize packets Fragments Packet fragments Jabbers Jabber errors Collisions Packet collisions Packet Size Distribution Size Packet sizes are divided into six groups 64 byte packets 65 to 127 128 to 255 256 to 511 512 to 1023 and 1024 to 1518 bytes Each size group is indicated as color bar for each polling time Note Value Total
119. ec ie ee ee a Senne Aa 5 9 Telneting to Other Computers on the Network 2 0 00 o 5 9 Where OU Aro WIR cartier Ba SEN Bled ia isd Ae tile finale Piel E E anes RS tad saad tL 5 10 Piles Menu Commands ni aos tats keh one peed Aah ca ee aca sted a ha 5 10 Device Menu COMMAND Rowe E A DES 5 11 Option Menu Comas ii Sai eae Da A ea 5 12 Output ds 2 cud hc A Ed te dees Re ote uch EA A a A da Mead EE 5 13 Batch Uperade ti a idea oo Bald ae 5 13 File Menu Commands E A A O AA 5 13 Vilties Menu Commands ii A DAS A a 5 13 Edit Menu Comida A td A TS ga AS ea 5 14 Options Menu Commands cdas E tee LA A Re E 5 15 BACKUP en ataca ta OE A Ad do data a ane A POD hss Rune O RMSE aan ees MEM arate yeasts he 5 15 File Menu Commands td a A dd eRe Bahl Ses ae cee 5 15 Waolities Menu Gommiands 7 sage leek Baga Ln a AES e O al dates da 5 16 Options Ment Commands iia tad aa hee ida hea ete a oh ee Asa 5 17 CONTENTS SNMP MIB Management iis dE AAA AA 6 1 MIB Compiler corto A he ese ines ans A eis ees 6 2 Starting the MIB Compiletii sssr wees ied seed dati ie Mee ea eee Ee Pelee Gs Ps 6 3 MIB Viewer rd het bed rt rai rd aba 6 5 MIB 2 Directory o O AI A tas oan doit A AS Ai s 6 7 System Information ii A dl es Dnata a bs 6 7 Interface Administration A Yee e ied oop Poe A GR EE aS 6 8 Interface Statistics socpp eussi ce eae eae bak Sea ee eee a ee Edney dee eee ee ee 6 9 MILB BtOwset a AS TA A 6 11 Basic Functions of MIB Brows r 2225 0 c
120. eck the network subsystem by error code Got FD_READ message but got length error error code d Cause Received a packet but the network subsystem cannot report the length The error code comes from the function ioctlsocket of the WinSocket API Action Check the network subsystem by error code ICMP communication channel has terminated Cause This is an internal error of the application program Action Please contact SMC Technical Support for help Memory allocation is not successful Cause Out of memory Action Close some applications and retry or restart Windows No Usable WinSock dll found Cause The WinSocket network subsystem has failed Action Check the network subsystem 1 13 ERROR MESSAGES 1 14 Open RAW Socket failed with error code d Cause The Open Socket operation failed The error code comes from the function socket of the WinSocket APL Action Check the network subsystem by error code Make sure your platform supports the optional RAW Socket Receive frame for socket d Not for ICMP socket d Cause A Receive process error in winsock dll Action Check the network subsystem Send request failed with error code d Cause The network subsystem has failed The error code comes from the function sendto in the WinSocket specification Action Check the network subsystem by error code Setup receive message error error code d Cause Cannot setup a Windows message
121. ecreasing the Every value in the text box Enter values manually or use the up and down buttons If the selected format is Date and Time then set the values for the start dare and the increments for each in the Increment text box below Data labels can be placed above each column by clicking the On check box The color for these values can be set to the group color or assigned a uniform color by selecting the appropriate radio button and selecting a color from the Uniform Color drop down menu 7 20 CHART MANAGER UTILITY Table 7 6 Chart Manager Graph Control Tab Title Description System To print the displayed graph select the Mono or Color radio button and select the layout by selecting Border Landscape and or Full page check boxes Click the Apply Now button and then the Print button Export the graph to file as an image by selecting a image type from the Format group select to save the file in the clipboard or a specified file by selecting the respective radio button in the Target group If File is selected then click browser select a directory and file name then click save Click the Copy button to copy the graph to the file Select a format or the image type from the Format dropdown menu Enter a name attribute for the client side image map in the Tag text field Click on the Ref Strings button to open the Map Reference
122. ect Duplicate Object Duplicate Object Copies the selected object after which you Connect should reposition it on the map and modify any required parameters Disconnect i i Connect Draws in a device connection from the currently selected Lock object to the next object you click on Unlock Disconnect Removes a connection from the currently selected Background Biman object to the next object you click on Text Lock Prevents any changes from being made to the current map Arrange Objects Unlock Allows changes to be made to the current map Get Objects Background Bitmap Selects a bitmap file to use for the map background Text Allows you to edit text that will be displayed on the map Arrange Objects Orders objects in the map according to your specifications Get Objects Moves objects from queue of devices found by Discovery onto the network map based on selected protocol type or network identifier 4 9 DEFINING THE NETWORK CONFIGURATION Table 4 5 Menu Description for Map Functions Change Password Map Infomation Search Object v Toolbar v Status Bar Configure Toolbar Menu Label Description A Options Change Settings Allows you to define the default map which will Options be automatically displayed every time you open the main Elite View Change Settings program Change Password Changes password required to displa
123. ected the pertinent data it can be sorted for analysis based on MAC address creation order selected statistic or errors 9 15 Usinc RMON When you open the Host Group the Control Table is displayed as shown below Use this table to select an interface on the monitored device such as a hub s repeater bus or a port on a switch used for device management Click on the Add Edit button to add edit an index entry The dialog box that opens is described in the following table x Tat o Peat xi Control T able P Mea al Wo bis aa ES ES Interface 1 ether0 Owner Geoff View Add Edit Refresh Time for Control Table Table 9 13 Host Control Table Field Description Index A number that identifies the row in the table Owner The person who created this entry Interface A media interface on the monitored device MIB 2 1 3 6 1 2 1 2 2 1 2 Table Size The number of host entries added to this table by the RMON probe Last Delete Time The last time data was deleted from this table due to lack of space Status Possible states include under creation valid and invalid Refresh Time for The refresh interval for this control table Range 5 600 seconds Control Table To view the data collected for a specific interface highlight the concerned entry in the control table and press the View button When you open the host table the RMON Manager will poll the RMON prob
124. ed a packet and the number of packets currently Captured in this capture buffer Buffer Status Indicates whether the buffer space is available or full wrapped or locked Channel Index A number that identifies the channel in the channel table 9 23 Usinc RMON 9 24 Table 9 18 Channel and Buffer Control Table Field Description Buffer control A number that identifies this buffer in the buffer control table Index Description A comment provided by the user describing this channel Buffer Displays the buffer for the selected control entry Filter Displays the filter control table On Off This button is used to manually enable or disable the capture channel Refresh Time for The refresh interval for this control table Range 5 600 seconds Control Table Separate Tables Displays a tabbed window with the channel filter and buffer tables Configuring Filters You can set up to 20 filters for each channel Just highlight the concerned channel and then press the Filter button If you define more than one filter they will be OR ed together and compared against data crossing the specified interface To configure filters click on the Add Edit button to add edit an entry The dialog box that opens is described in the following table RMON UTILITIES Filter Control Table xj Total 1 Control Table eas Fiter add OOO O O OOOO Index to be determined Channel m
125. ed description refer to Status Bar in Chapter 3 E om 0 A description of the menus and a few of the display screens used by the MIB 2 Viewer is provided below For more detailed information of specific variables refer to the MIB Browser or the appropriate RFC Menu Bar MIB 2 VIEWER The menu bar for the MIB 2 Viewer provides five key menus namely File Edit Search Window and Help Clicking on any of these items will open a pull down menu from which you can invoke corresponding commands Table 6 2 MIB 2 Viewer Menu Bar Menu Description File Contains commands to open and save report files New Output Open File Save Output Save Output As and to exit the host management program Exit Edit Contains standard editing commands used in conjunction with the Output Window Search Contains editing commands used to find or replace specified text in the Output Window Window Contains standard commands for arranging your windows Cascade Tile and icons Arrange Icons or switching to another window Help Used to invoke available on line help functions or to display the revision number for your current version of EliteView Only displayed in conjunction with the Output Window MIB 2 Directory The information displayed in the MIB 2 directory is presented in easily understood graphic windows A few of these windows are fully described below For further details on the other directory
126. ed function from the Utilities menus For certain device specific applications first select a target device from the network map and then select the required function from the Tools menu The overall relationship between the main EliteView program and its submodules is depicted below STARTING ELITE VIEW Using the Main Elite View Program To invoke the main EliteView program click on the Elite View icon Many functions under the main program provide support for network mapping These functions include most of the toolbar buttons along with the File Edit and Windows menus Network mapping is described in the next chapter Defining the Network Configuration After you map out your network you will want to use the other functions listed below TigerSwitch 8 Log Manager Y TigerSwitch 100 Log Database Alive Test Event Manager Bootp Server EliteView TFTP Server Platform Trap Manager Discovery MIB Browser Telnet MIB 2 Viewer EZ Stack 10 Report TigerStack II 3 9 GETTING STARTED The menu items and tool buttons used on a regular basis are described below The items used to construct and maintain your network map are described in the next chapter Table 3 1 EliteView Program Menu Definitions Menu Label Description ol Tools Zoom Opens the management module for the selected de
127. ed object not found in MIB database Action Specify exact object label or object ID again or load the MIBs file into the MIB database Out of memory UpTree Cause There is not enough memory to expand the MIB tree Action Close other MIB tree windows or collapse some subtrees Polling interval must not be less than timeout Cause The polling interval must not be less than the timeout Action Modify the value for the polling interval or timeout Root node not found Cause In MIB tree window Specified root object not found in the MIB database Action Add a new MIB that contains the required object into the MIB database MIB COMPILER SNMP GetRequest Error Cause Lower layer e g SNMPAPI DLL cannot build the SNMP GetRequest Action Please contact SMC Technical Support for help SNMP GetNextRequest Error Cause Lower layer INMPAPI DLL cannot build the SNMP GetNextRequest Action Please contact SMC Technical Support for help SNMP SetRequest Error Cause Lower layer SNMPAPI DLL cannot build the SNMP SetRequest Action Please contact SMC Technical Support for help The object has no index Cause Object appended with an invalid index 1 e index 0 Action None MIB Compiler Cannot open response file filename Cause The file cannot be found Action Verify the filename Could not initialize virtual memory manager Cause Out of memory Action Close other application s o
128. el Identifier T MIB Name poses Output Form ASCII Mode C Binary Mode T Type I Size T Access T Status T Index TF Description M Value IV Error Message Cancel zox 181x lat ae oe ot ee gt A EJ iso 1 a sao iso8802 8802 Y member body 2 E ora 3 EU dod 6 5 internet 1 directory 1 E mgmt 2 mb 2 1 EQ system 1 sysDescr 1 sysObjectID 2 sysUpTime 3 sysContact 4 sysName 5 sysLocation 6 sysServices 7 sysORLastChange 8 EU sysorTable 9 EHS sysOREntry 1 sysORIndex 1 sysORID 2 sysORDescr 3 sysORUpTime 4 J interfaces 2 at 3 ip 4 E im E tep 6 EQ udp a eo 8 m transmission 10 ER soma MIB Name SNMPv2 MIB Object Label sysDescr Object ID 1 3 8 1 2 1 1 1 Type DISPLAY STRING Access Read Only Status CURRENT Size 0 255 Description A textual description of the entity This value should include the full name and version identification of the system s hardware type software operating system and networking software z lt SNMP GetBulkRequest Request gt Object Label sysDescr Object ID 1 3 8 1 2 1 1 1 Output Window MIB Name SNMP 2 MIB Type DISPLAY STRING Access Read Only Status CURRENT Size 0 255 Description A textual description of the entity This value should include the full name and version identification of the system s hardware ty
129. eld contains an identifier used to differentiate the definition domain of the trap agent addr The network address of the device that issues the trap If IP protocol is used the agent addr is the IP address of the device generic trap An integer value that identifies the type of trap Allowable values 0to 5 Identifies common conditions that occur in IP network operations i e indicates that the trap is a device generic trap 6 Indicates that the trap is a device specific trap specific trap An integer that identifies different device conditions defined by the device vendor time stamp The sysUpTime variable This is the time period from the initialization of the device to the moment the trap is issued This time period is expressed in hundredths of a second variable bindings A list of MIB variables with values related to a particular event The first section of the TRAP INI file is the generic section It defines the number of generic traps available and identifies the events each trap triggers Entries for this section use the following format n Active Flag Event Name Messag The following table describes each item Table B 12 Parameters of the generic Section Parameter n Description Number of generic traps Value ranges from 0 to 5 Active_Flag Select either 0 or 1 where 1 active O disabled not processed Event_Name The name of the event you wish
130. elow the network layer This value will be zero for interface types that do not support such an address MIB 2 VIEWER Table 6 4 Field Description for Interface Admin Window Field Description Interface State Operational State The requested state of the interface including the following items Note that when the interface is in testing mode no operational packets can be passed up teady to pass packets down not allowed to pass packets testing operating in a test mode The current operational status of the interface including the same states as defined above for Interface State except where down indicates that the device is not capable of passing packets Specific Reference to an MIB with definitions for the media type e g Ethernet used by the interface If no information is available this value will be zero Interface Statistics Data for this window is extracted from the Interface Group This window provides statistical information on the in MIB II RFC 1213 An entry is included for each traffic and associated errors for the selected interface subnetwork interface This window provides information on I tS of x the amount of traffic passing through this interface and the Interface gt Poling 5 seo associated errors This information can also be displayed as a pa Valeo increment Rate Stat Log oki HeVi InOctets 248095 6912 1330 J _J graph by clicking STAT or pa
131. elp Choose BOOTP Server from the Utilities menu in the E main EliteView program or directly from the EliteView E a ee program group i The dialog box for the BOOTP Server will display e o m Boot File Mappings Generic Name Full Path Add The screen has two parts The upper half is the list of a address mappings while the lower half is the list of file Delete mappings Each client station has the following attributes Table 5 1 BOOTP Server Dialog Box Parameter Description Example Name Node name This value is not used by BOOTP but is useful for the NetWateSV2 network manager List of filename mappings MAC Addtess Physical address of this node 0000e80a3e9c IP Address IP network address 192 219 74 32 Subnet Mask This mask identifies the host address bits used for routing to specific 255 255 0 0 subnets Default Gateway The gateway must be defined if the device is not located in the same IP 10 1 0 254 segment as the BOOTP server Note A short memo field SNMPDRV2 BIN Boot File Mappings Generic names map to an actual filenames SETTING ADDRESSES WITH THE BOOTP SERVER Select an entry in the node list to display the Note and filename mapping for the selected node Each node in the BOOTP Server can have its own filename mapping list This provides maximum flexibility for the network administrator Default mapping is also provided where in most cases pet node special mapping is not required Click on the DEEAULT name to
132. en message or a user defined application can be executed Overview To view the Log Manager window select Log Manager from the Utilities menu of the main Elite View program or from the Elite View program group If needed the Log Manager can be started automatically along with the Elite View main program See Customizing Elite View Appendix B The Log Manager can also be invoked from other management modules like the MIB Browser 7 1 COLLECTING DATA WITH LOG MANAGER 7 2 The Log Manager dialog box consists of a menu bar a toolbar a list of all user defined log processes and a summary of log parameters for the currently selected process Note that the same functions are provided in both the menu bar and toolbar The first step in using the Log Manager is to decide which MIB variables you should log to solve a specific problem or just to maintain a record of system performance If you are not sure about the MIB variables refer to their description in the MIB Browser or in the relevant RFC documents To display the current log parameters for any process click on the required process with your mouse The and markers to left of each process entry indicate whether this process is currently active or paused The toolbar provides access to all functions in the Log Manager The three key function groups include data display process editing and process management To delete edit activate or pause a process first i
133. entries please refer to textual descriptions provided by the MIB Browser System Information alla System information is extracted from the System Group in MIB IT ae ject ID 1 3 6 1 4 1 399 1 1 3 9 1 RFC 1213 It provides data on the SNMP agent installed on the device Sean Us fea O Days 07 48 53 being monitored Contact Name SMT888 Location System Information Window Service Layers mom dd we EV EA O System Information provides data on the SNMP agent Outou Cose Field Descriptions for System Information Window Table 6 3 Field Descriptions for System Information Window Field Description Description Name of the management agent version number and release date Object ID Unique identifier for device model 6 7 SNMP MIB MANAGEMENT Table 6 3 Field Descriptions for System Information Window Field Description System Up for Time since the SNMP agent was last re initialized Contact Name of contact person for this monitored node and how to make contact Name Administrative designation for this node Location Physical location of this node Service Layers Internet protocol services offered by this node The OSI model includes 1 Physical 2 Data Link 3 Network 4 Transport 5 Session 6 Presentation and 7 Application layers Interface Administration This window provides a description and status information 6 8 hess on each subnetwork connected
134. enu 2 Click on the Add button Cancel 3 In the Add Event dialog box enter a descriptive name of the event 4 Click on the OK button to accept the new event ot click on Cancel to abort this action Defining Event Actions ici File Help 8 In response to any system or user events the Event Manager can be used to E went name take specific actions The five basic actions ate Connection Lost Add Sound audible signal Masi Display on screen message box is o Log event into an on screen report window oes ction Run any user specified program e g BEEPER FAX EMAIL B Log event into a database for later analysis a I Run program Send message to REPORT Press this button to view the event database T Wrta into event database 8 2 To define an action 1 Click on the event name 2 Enter annotation in the Note field optional 3 Click on one or more Actions Beep Show Run Send Write DEFINING EVENT ACTIONS Table 8 1 Event Actions Action Description Example Beep Sound an audible signal on the network management station i e your local PC Show message box Display a user defined message in a text box on the NMS s screen The message box appears on top of all the other windows When the message appears just click on the OK button to dismiss the message This action is recommended fot critical events CRITICAL Switch overheating Run program Execut
135. epoll The number of times to quety for device response ipnode Display IP nodes without an SNMP agent ipxnode Display IPX nodes without an SNMP agent nwserver Display Novell servers broadcast Used to disable the Broadcast button in the Discovery window Note that if you select the Distint TCP IP WINSOCKET platform under Network Setup the broadcast button will be disabled 1 Values on off 2 Values 1 10 Inside the TRAP INI File EliteView s Trap Manager configuration is described in the TRAP INI file The sections included in the TRAP INI file are listed below Description of Sections in TRAP INI Table B 10 Description of Sections in TRAP INI Section Description generic Provides the generic template for all traps enterprise Provides trap information for specific devices The TRAPINI file defines how the Trap Manager parses trap messages from SNMP devices and converts them into events which are then sent to the Event Manager Like the NETMGR INI file the TRAP INI file is divided into different sections namely the generic section the enterprise section and the specific trap sections B 11 CUSTOMIZING ELITE VIEW The generic Section B 12 Elements of a Trap Message Table B 11 Elements of a Trap Message Element Description enterprise In a generic trap this is the object identifier of the device that generates the trap sysObjectID In a specific trap this fi
136. er EA Threshold e Periodically records values for device variables Event Name e Sets thresholds to trigger events when conditions are met Notes Click on Log to display the Log Information dialog box pelea ie acl E Cancel Complete the entries for Log Name Filter Threshold Event Name Notes and Polling Interval to provide precise control over Logging operations Refer to Chapter 7 Collecting Data with the Log Manager for a detailed explanation of the Log Information dialog box MIB Browser The MIB Browser is a generic SNMP management tool used to browse MIBs By browsing through the MIB you can send commands to get or set information defined in the MIB You can invoke the MIB Browser by selecting MIB Browser from the Tools menu in the main EliteView program or by clicking on the MIB Browser icon in the EliteView program group Once loaded it begins searching for definitions for the specified object in EliteView s MIB database After selecting a desired variable you may issue SNMP commands to get or set various device parameters Basic Functions of MIB Browser 1 The MIB Browser window provides access to the EliteView MIB database The definitions for all known MIB variables can be consulted here This window also provides access to variables stored in managed devices via the SNMP Get Get Next Get Bulk and Set commands You can view any of these variables in either ASCII or binary format set values for va
137. er cannot merge the current MIB file into the database Action Check the MIB file definition Syntax node s is undefined both in the MIB file and the syntax database Cause You used undefined syntax in the node definition Action Check the syntax in the MIB file fix any errors and import it in the import list s near line d has an invalid subidentifier Cause Variable has a bad node subidentifier in line xxx Action Correct the node subidentifier and compile again s near line d has a duplicated node in the MIB file Cause The variable is duplicated in line xxx Action Rename the variable and compile again ACCESS s in s near line d is unknown MIB COMPILER Cause The ACCESS clause of a variable has an invalid value in line xxx Action Correct it and compile the MIB file again Status s in s near line d is unknown Cause The STATUS clause of a variable has an invalid value in line xxx Action Correct it and compile the MIB file again MIB Compiler cannot decide object identifier of s near line d Cause Cannot find the parent of a node variable Action Correct the node definition and compile again Merge Tree Error Cause Some ancestor node s cannot be found for new_variable in line xxx Action Correct the node definition and compile again s near line od is a self defined identifier Cause An improper node definition Action Correct it and compile again Err
138. er describes utilities designed to allow a device to identify its own IP address to help the network manager verify the existence of a device in the network and to update device software over the network Setting Addresses with the BOOTP Server BOOTP is a protocol running on the UDP IP stack used by network devices to find out their own IP address and identify files which are to be subsequently downloaded to the client device Typically IP addresses are assigned manually by the network administrator and recorded in the device s permanent storage for ready reference For many network sites managing IP addresses can be a chore The network manager needs a convenient way to access every device and dynamically assign its logical address from a central location Since every device has a distinct physical network address a server can run a special network protocol that lets each device lookup its own IP address based upon its physical address Although there are many different address assignment protocols BOOTP is one of the most popular ones The BOOTP Protocol The complete BOOTP protocol provides a wide variety of information services However EliteView s BOOTP Server only provides an IP address for device recognition and a filename for subsequent downloading Once a request is received the BOOTP server uses the client station s physical address as a key to find the client station s IP address It replies with the corresponding IP add
139. er the SOFTWARE from one computer to another within a licensed local area network You may not distribute copies of the SOFTWARE or accompanying written materials to others Furthermore the LICENSEE is not permitted to mod ify disassemble reverse or de engineer or create any derivative works based on the SOFTWARE 5 Transfer restrictions This SOFTWARE is licensed only to you the LICENSEE and may not be transferred to anyone without prior written consent of SMC Any authorized transferee of the SOFTWARE shall be bound by the terms and conditions of this Agreement In no event may you transfer assign rent lease sell or otherwise dispose of the SOFTWARE on a temporary or permanent basis except as expressly provided herein 6 Termination This license agreement is effective until terminated by SMC This license may be terminated without notice by SMC if the LICENSEE fails to comply with any provision of this license Upon termination it is the LICENSEES obligation to destroy the written materials and all copies of the SOFTWARE Further use of the SOFTWARE components will be in violation of this license Limited Warranty The Warranty Period for the media on which the SOFTWARE is recorded is for 5 years from the date of its delivery to the original user as evi denced by a receipt You must give SMC prompt written notice within the Warranty Period of any warranty claim Conditioned on your providing prompt written notice to SMC within the
140. error code d when exiting BTPIFM EXE Cause The Unregister operation from winsock dll failed The error code should refer to the WSACleanup function in the WinSocket specification Action Check the network subsystem by error code Close socket failed with error code d when exiting BTPIFM EXE Cause Attempt to close the socket BOOTP failed This error code comes from the function closesocket in the WinSocket specification Action Check the network subsystem by error code Enable receive broadcast frame error with error code od Cause ENABLE receive broadcast option error Assigned error code comes from the function setsockopt in the WinSocket API Action Check the network subsystem by error code Get bootp service info error Cause The error code comes from the function getservbyname of the WinSocket specification Action Check the network subsystem by error code Got FD_READ message but got length error with error code od Cause Received a packet but the network subsystem cannot report the length The error code comes from the function ioctlsocket of WinSocket API Action Check the network subsystem by error code Memory allocation is not successful Cause Out of memory Action Close some applications and retry or restart windows No Usable WinSock dll found Cause The Call WsaStartup failed with an unknown error code Action Check the version of winsock dll Open UDP Socket failed with err
141. ets that match the specified criteria Capture Configures the buffers used to store packets generated from the Filter group RMON UTILITIES Statistics Group The Statistics Group includes all the tools you need to monitor your network for common errors and overall traffic rates When you open the Statistics Group the Control Table screen is displayed as shown below This table allows you to add edit and delete items to be monitored or to select a specific index entry and then view the statistical data in numeric or graphic form Statistics Control Table xi Total 24 Read Status Done Control T able IJndex 0 wner Interface Status zj 1 EtherNet Port on unit 1 2 Monitor 2 EtherNet Port on unit 1 port 2 Valid 3 Monitor 3 EtherNet Port on unit 1 port 3 Valid 4 Monitor 4 EtherNet Port on unit 1 port 4 Valid 5 Monitor 5 EtherNet Port on unit 1 port 5 Valid 6 Monitor 6 EtherNet Port on unit 1 port 6 Valid 7 Monitor 7 EtherNet Port on unit 1 port 7 Valid 2 Monitor 2 Etharklat Park an unit 1 marl Valid a re re of Add Edt Delete Close Heb Refresh Time for Control Table Table 9 4 Statistics Group Control Table Field Description Total The total number of index entries contained in the Control Table Read Status The read status of information in the Statistics Control Table Index Index for the table row creator can assign a value of 1 65 535 Ow
142. evice If no trap messages are available then will be null is substituted with the network address of the device Example Logging detailed messages To log a detailed message in the database or message box or report window use the special text substitutions Le or HH To make an entry in the database like 192 75 255 32 TEMPERATURE EXC T EDS 85 DEGREES 1 Choose an event name 2 Check the box for Write into database 3 In the adjacent text box enter Event Data Event data is stored in a dBASE compatible file EVENT_DT DBP To view event data from the Event Manager 1 Double click on an event name or click on the Vzew Data button 2 The Event Data window will show a listing of events Event Databare ie ES Dale Tire Evert Hame Device Description 16 2000 1544 18 Conmectonlost TPS Switch 83 Connecton Los Table 8 2 Event Data Parameters Description Example Date Date when the event occurred 05 16 2004 Time Time when the event occurred 13 33 48 1 33 pm Device IP network address of the device 192 9 211 52 Description Text from Write into database Dropped server connection 3 Click the Cse button to close the Event Data window To erase some or all event information DEFINING EVENT ACTIONS 1 From the Event Data window select the target event line To delete all event information click the Se
143. f no other definition for individual devices exists Help_Message The message that appears in the status bar when the specified menu item is browsed Toolbar_Bitmap The toolbar bitmap shown in the EliteView platform program The above list may be followed by zero or more lines for definitions that apply to individual devices 3 Identify particular tools for any device if necessary Do this by adding or editing the following command line Device _ID Seq Executabl B 5 CUSTOMIZING ELITE VIEW The table below describes each item Table B 5 Identifying Particular Tools for a Device Parameter Description Device_ID The device identifier defined in the device section Seq The menu item sequence number the device will override Executeable Filename of the EliteView application that is invoked when the device type and menu items are selected If no application is designated for a device then the default application listed in the preceding table is invoked when the corresponding menu item is selected Example Sample entry for tools section tools total 5 1 1 amp Zoom SNMPTREE EXE Zoomin the object zoom 2 1 amp Alive Test ALTEST EXE Alive test altest 3 1 6MIB Browser SNMPTREE EXE MIB browser tree 4 1 M amp IB 2 Viewer MIB2VIEW EXE MIB 2 RFC1213 Viewer mib2view 5 1 amp Telnet TELNET EXE Telnet telnet
144. fic load can be illustrated by line charts This information can be automatically recorded by the Log Manager to maintain historical records A powerful reporting feature is also provided for recording significant information from any management window Reports can be edited saved and retrieved again during a later session for subsequent analysis or comparison Event management is a key feature of EliteView By defining specific data filters and thresholds you can activate event handling routines that help you keep the network functioning You can easily shut down malfunctioning ports switch to backup systems or reconfigure network connections and then restore system parameters back to normal values after component problems have been resolved or the traffic falls off 1 1 INTRODUCTION Management Functions EliteView is a Windows based software package It provides state of the art utilities which allow you to perform the following network management tasks Generate a detailed hierarchical map of your entire network configuration These maps display the current status of network nodes and provide a hot link to the management module for each device Maintain centralized boot services that provide network addresses and information on system files to download Boot services are used to quickly reassign network addresses and fetch filenames required for downloading frequently modified system software for test devices Monitor and log signi
145. ficant events and statistics EliteView provides access to common MIB variables as well as specific parameters for SMC devices Network statistics can then be displayed in tabular or graphic form Automatically respond to network problems with a variety of actions By defining thresholds for parameters based on device specific criteria or traffic loading you can invoke event handling routines designed to warn the network manager of potential system problems or automatically take corrective action Quickly fetch or set MIB variables for network devices Data in the Management Information Base e g RFC 1213 for generic internetworking devices can be managed on an item by item basis Remotely manage or reconfigure network devices SMC provides a wide variety of intelligent networking devices including hubs and switches which can be remotely managed via an SNMP agent Software modules based on an advanced graphic user interface are provided to manage every aspect of these devices Using the MIB Browser extensive management functions are also provided for third party devices Application Interface 1 2 EliteView runs on a personal computer attached to the network you want to manage Management actions normally occur via the network map through which you can activate the appropriate software module simply by double clicking on the concerned device or by selecting a target device and then invoking the appropriate module from the menus By sendi
146. file as in the example below where the name of the module is given as RFC1213 MIB RFC1213 MIB DEFINITIONS BEGIN All MIBs are defined under the same tree making MIB definitions related to one another The EliteView MIB database identifies MIB objects with names and modules Each object has a distinct name within a module and each module may be loaded or unloaded at any time The MIB Compiler reads the specified MIB file and displays the names of the MIB objects as the file is scanned If any error occurs during this process it will stop scanning and display the object label and the line number near where the error occurred as in the example below Q MIB Compiler cannot decide object identifier of interfaces near line 41 o MIB 2 VIEWER If an object identifier is not defined the following message may appear on the screen MIB Compiler transmission defined in module REC1213 could not be found Please import this module first If an unknown object identifier is found in the definition for OBJECT TYPE it will be reported after all MIB objects are checked as in the following error message In the example given below you should check the last line of the OBJECT TYPE macro section Error Lost connection for node sysObjectID Unloading MIB modules You can unload a MIB module when it is no longer needed or when you wish to update or replace it Highlight the MIB you want to unload list currentl
147. form make sure it is OK Search for MIB object not successful Cause Cannot find the sysObjectID variable in the MIB database Action Make sure the MIB database contains MIB II information The autosave entity of discover in NETMGR INI is not correct Cause The content of autosave entity is not correct it should be ON or OFF Action Use a text editor to edit NETMGR INI DISCOVERY The ipnode entity of discover in NETMGR INI is not correct Cause The content of ipnode entity is not correct it should be ON or OFF Action Use a text editor to edit NETMGR INI The ipxnode entity of discover in NETMGR INI is not correct Cause The content of ipxnode entity is not correct it should be ON or OFF Action Use a text editor to edit NETMGR INI The nwserver entity of discover in NETMGR INI is not correct Cause The content of nwserver entity is not correct it should be ON or OFF Action Use a text editor to edit NETMGR INI The path entity of bitmaps in NETMGR INI is not specified Cause Cannot find the path information for bitmap files Action Use a text editor to edit NETMGR INI The protocol entity of discover in NETMGR INI is not supported Cause The content of protocol entity is not correct should be UDP IPX or ETHERNET Action Use a text editor to edit NETMGR INI The retry value should be in the range of 1 to 10 Cause The retry value is out of range Action Use a text editor to
148. formation such as the maximum data flow of the network 3 This information can be used for network management resource allocation and to improve network efficiency Menu Description The menus provided for the Chart Manager are briefly introduced below Menu Definitions Table 7 4 Chart Manager Menu Definitions Menu Label Description AS File File Access Provides options to open a new log File file Exit closes the Chart Manager Open Exit i Summary Summary Summarizes raw data based on a Summary selected starting date ending date and fixed interval Graph Display Function Displays log data based on Graph various 2 dimensional and 3 dimensional display options and color selections Window Manage Displays Switches the display between window raw data and summary data 1 Raw Data Summary Data 7 14 Table 7 4 Chart Manager Menu Definitions Menu Label Description Help Help Facility Access detailed help information Help about the Chart Manager Index Fi About Window indicates the windows for which this menu is active Creating Log Charts CHART MANAGER UTILITY Open the Chart Manager utility either from the Utility menu in the main EliteView program or from the Program Manager Click on Open under the File menu and select a dBase file dbf that was generated by the Log Manager Names for log files are based on the time the log file
149. g the Modify Object fanction However you may also add a new object based entirely on the textual description provided under the Add New Object dialog box 1 Click on the Add New Object button or press lt Inserf gt 2 Select an object type Specific types are provided for SMC network devices EZ Stack TigerStack and TigerSwitch devices are SMC products For all other network entities select the appropriate generic device type as described below Table 4 7 Map Generic Device Types Device Type Description IP Node Any device connected via IP network protocol LAN Segment A network backbone i e view only object SNMP Node Any network device that supports general SNMP UDP IP or functions Submap A hot link to a submap 3 Fill in the dialog box with the object attributes described below Table 4 8 Map Add New Object Dialog Box Attribute Description Example Label Enter up to 16 characters This label appears below the device icon Mktg001 Bldg1020 Hub42 32 Address The network address of the device Enter in IP or IPX address notation IP 192 72 24 05 depending on selected protocol type where IPX O00ACCO1 TP Internet address and IPX network number node number 000000000001 Community The community string used to access the device This text string must public match the community string stored in the device An incorrect community string will prevent access to the device
150. ging Data ANA A a ener id ao ad E 2 REC Reports iii as eae ge athe A A A a E 2 Industry Related Documentation 0 05 esis eee red re ra ee Reve eee eee E 4 PEC CALDAS rd A OA AAA RAE Getta nis te F 1 Prod ct Overview AA A bets A ws da eee ae F 1 CodeBase 6 0 DLL Sub License Agreement G 1 ix CONTENTS FL Troublesho0taS adidas ta E EA AAA ey ewes H 1 I Error Mess ae id AREAS a NEE ON AO A 1 1 EliteView ici o A ee at 1 1 BOOM Seva ii acota 1 4 BO OT PID Tra A A E tot 15 A A dana Discovety 1 8 Fivent Manager s thts aa aa a Anca seu de ie athe Wei ea aaa da eaaa a aaa a aa bee a Ea Ea a E I 12 ICMP DLD AA A AA E AAA A A ea 1 12 PXD rta a A RA 1 15 LoS Mans A E IS EA NDS e 1 15 MESSAGE DLE a A Sao cuna 1 16 MLB BLE WSL AS e Ti tee a cts O 1 17 MIB Gompilet srar a ra eee tee dl ol a a a decade eal a I 19 MIB DE is aia Id AEREA IAE bade ats le anata staat O A eee ed 1 22 MID 2 MiEWEL daea A Ee A AA AA ta tod Sega 1 23 REP A do II O ements aa 1 24 MAA A 1 25 TERRD E ts A O A A A A AS A 1 26 Trap Mans ist A DE A a gi Ae cet 1 29 J Product Support Services A EREE A WES Re ee J 1 Technical Support Information srir iaa eek bee eas Pb ie WG E ee Nahi Ge a ae eae a ety JA Technical Suppott iia a ety JA Glossary Index Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab e 3 1 e 3 2 e
151. grams are using the same port number for the IP protocol Some TFTP application may not have quit normally Action Check your applications The slot is saturated Cause TFTP DLL can only support 10 sessions Action Never open more than 10 sessions The windows socket s version specified by application is not supported by this winsock dll TRAP MANAGER Cause The version of winsock dll did not match the requirement for TFTP DLL Action Change the TCP IP stacks and winsock dll The winsock dll should at least support version 1 1 Cause The version of winsock dll is too old Action Upgrade the TCP IP stacks platform Action Check the network subsystem by error code Windows socket version d d required but not supported by winsock dil Cause The version of winsock dll did not match the requirement for TFTP DLL Action Change the TCP IP stacks and winsock dll Winsock dll not able to support minimum number of sockets required by TFTP module Cause Too many WinSocket applications ate in use Action Close some WinSocket applications and retry Trap Manager Invalid format in section enterprise entry xxx Cause An invalid format in TRAPINI entry xxx Action Correct it and restart Trap Manager Refer to Appendix B in this User s Guide for information on writing TRAPINI MIB variable var_label not found Cause MIB variable s for specific Trap s not found in the MIB Database Action Load the MIB s whi
152. hart Manager i ccc e le eee ee ee bee robte tady a tees 7 14 Men Deschiptiony votos A wh aut eee dae ease eh tk eet a ia hea tt a 7 14 Creating Log Charts oi pitti AE Ge AAA a ee yk 7 15 Editing Data ni setae tines esa E oe at Sd Ses AO E OE Ieee 7 15 Summarizing Data cuicos irc es eee ed E a eae eee eet eae a ae tee 7 16 Displaying Graphic Chats iia etna tin eeu A os ee ane aia 7 17 Graph Controls ra sco cc tae cha enti A hs E aR ene the O DA O Se 7 18 vil CONTENTS viii Managing Eyents nad AA ES AAA LEO 8 1 Understanding the EyentManagtr cuado iad a i te ek Ca A ee 8 1 Starting the Event Manager oil seine sce eee Po SS We Do AR eae SEGA 8 1 Definino Events tania peoples robar ai a ba dy aoa deiese eds 8 2 Pfe Detined System Events A AE eis aed sates agit card ovata oat earner eater 8 2 Defining User Events nini yada es eis oi Py eats ae ee eee 8 2 Definins Ev nt ACUSA PE eee A A Be a ae ed 8 2 Event Data nts ose este at oye ee bie ened AS 8 4 Receiving SNMP Traps with the Trap Manager 0 6 0 eee teen eens 8 6 Limitations of Trap Messag s sors ii pyc cani A Sa eee ee es eee S 8 6 Trap Ly peste issu esate A ies a ae ae i to es Se hg oie hol 8 6 Trap Manager mora eek pira ra de reign 8 6 Posting Messages to the Report Window oooococcoooccccccccn oo 8 7 Edit Menta is Ai ee N 8 8 Usine RMON 0 AA SAA AN Rae aoe 9 OS AOS 9 1 Inttoduct On ite sate Ma e Sais DSR E Pe ee ays O eee eed a ea aa 9 1 A Brief Descr
153. he iso entry This is the root MIB object Double clicking on this entry allows you to move through the MIB tree Each time you double click an entry the list box will display the corresponding branch database 6 An Input Index dialog box will appear on screen asking you input the index of the variable you have specified ie ezRptrTotalFrames For example in this field type the target SNMP devices IP address and then press lt Enter gt 7 Click the Get button and view the result in the Status window USING THE LOG AND EVENT MANAGERS TO MONITOR THE NETWORK Let s say that you want to set a variable called hubNMS in a third party device To set a variable in a third party device 1 Px ON n Compile the third party MIB into the EliteView MIB database Refer to the section on Adding a New MIB Using the MIB Compiler for more information If you have completed this operation then skip to the next step Create a map that includes the third party SNMP device i e a device labeled as SNMP node you wish to monitor You can use Discovery to find it then simply drag and drop the corresponding SNMP node onto any submap Double click on the SNMP node third party device to bring up the MIB Browser Locate the required MIB variable hubNMS Click the Set Request button An Input Value dialog box will appear on screen prompting you for the value you wish to set Type in the IP address of your
154. he Add Object dialog box Timeout 1 Retries The number of default retries that appear in the Add Object dialog box Retries 3 The device Section The device section controls the number of devices EliteView can manage The Add Object dialog box should display a complete list Each device is referred to by a unique name You can edit this section to add devices Tip Adding a device will require editing not only the device section but also other sections as well For example you may wish to define the tools that can be applied to the device by editing the tools section You also need to add names of bitmaps that show the device onscreen in the bitmap section To add a new device Edit the total n line to specify the number of devices you wish to manage The variable n is a positive number which specifies the number of devices that will appear in the list of objects 1 e Add Object dialog box B 3 CUSTOMIZING ELITE VIEW Add a line describing the device using the following format Seq Device Name Protocol Device Description Device Type Object ID Device Manager Parameter Definitions for the device Section Table B 3 Parameter Definitions for the device Section Parameter Description Seq The sequence number of the device runs from 1 to n where n is the total number of devices you can add to a map or monitor Device_Name The device name which is used by Elite View to identify
155. he Open Systems Interconnection Number of Number of ports interfaced by the device interfaces INTRODUCTION 9 3 Usinc RMON RMON Utilities 9 4 The RMON Manager currently provides access to all nine RMON groups as shown in the following table Most of SMC s intelligent products provide support for mini RMON which include Statistics History Alarms and Events This selection covers key information required to manage your network on a regular basis and also switches and especially on all backbone switches An external RMON probe that supports all nine RMON groups can then be used for extended troubleshooting when needed Table 9 3 RMON Groups Group Description Statistics Shows bandwidth utilization counters for network traffic errors and collisions as well as packet size distribution History Periodically samples and saves information from the statistics group Hosts Maintains statistics on each host attached to the network device monitored by the probe Host Top N Displays a specified subset of statistics for a selected number of top users Matrix Maintains statistics on traffic passing between node pairs Alarms Sets thresholds for RMON variables which can subsequently trigger response events Events Defines the action to take when an alarm is triggered including logging the alarm generating a trap message or triggering a capture channel Filters Filters a stream of pack
156. he requirement of BOOTP DLL Action Change the TCP IP stacks and winsock dll Winsock dll was not able to support the minimum number of sockets BOOTP module required Cause Too many WinSocket applications are running Action Close some WinSocket applications and retry 1 7 ERROR MESSAGES Discovery 1 8 Cannot find or this bitmap file has problem Cause The bitmap file is missing or the format is not correct Action Get the correct file of Cannot find IP general node in device section of NETMGR INI Cause No IP general node information in NETMGR INI Action Use a text editor to add it Cannot find IPX general node in device section of NETMGR INI Cause No IPX general node information in NETMGR INI Action Use a text editor to add it Cannot find IPX Server device in device section of NETMGR INI Cause No IPX Server general node information in NETMGR INI Action Use a text editor to add it Cannot find SNMP general node in device section of NETMGR INI Cause No SNMP general node information in NETMGR INI Action Use a text editor to add it Create Dialog windows not successful Cause The main windows of discover exe cannot be successfully created Action Close other applications and try again Create status window not successful Cause May be out of memory Action Close some applications and try again Dump all ETHERNET objects to namebase failed Cause
157. hedule Select a device from the Backup List and click Start Schedule to start the download schedule for that devices configuration file Stop Schedule Click Stop Schedule to stop the download schedule for that devices configuration file Options Menu Commands Community Backup will Check and search for devices within the specified communities To include any communities other than private add the appropriate name to the Community dialog box you can include all the communities defined for your network in a broadcast or search command To automatically discover devices in a community Click menu Community from the Options menu to display a list of community strings To add or modify a community string click on an entry in the list and edit the entry in the Edit field Click OK to continue or Cancel to abandon the new entry Click Broadcast or Search from the Utilities menu to begin searching for devices Note the Community Strings has to Input read write privilege for Set Request Setup The Setup screen allows the user to configure daily and weekly backup times as well as the default polling times timeout time and number of retries Set the start time using the hour 0 23 and minute 0 59 fields Set the days which to backup by selecting one or more or the day checkboxes Click OK to save the changes NETWORK TOOLS CHAPTER 6 SNMP MIB MANAGEMENT For all of SMC s intelligent network devices which include an SN
158. iagnostic Interactive diagnostic Inventory and Configuration Management Hierarchical network map Unlimited levels Manage heterogeneous devices Manages all SMC adapters Also manages non SMC SNMP products with SNMP MIB SNMP MIB tree browser Interactive browser with SET GET and GET NEXT commands Database of network devices Catalogs any SNMP variable for any device Resource and Load Management Print detailed and summary reports Interactive compilation of station reports with time stamp Print or transfer to any word processor or spreadsheet PRODUCT OVERVIEW Table F 1 Product Overview EliteView Data Transfer Integrated relational database Number of records limited only by disk space File format compatibility dBASE IV Maximum number of nodes Limited only to disk space Transfer with Windows Clipboard Print or transfer to any word processor or spreadsheet System Requirements Software Microsoft Windows 95 98 2000 XP NT4 0 Hardware minimum PC with Pentium 133 CPU or equivalent and 32 MB memory 3 5 inch floppy drive and hard drive VGA adapter and display mouse network adapter Hardware recommended PC with 1 6 GHz Pentium IV or better local hard disk with a minimum of 40 MB free disk space SVGA color monitor with accelerated video adapter minimum 256 MB of memory RAM Disk space required to install Elite View is about 30 MB using a l
159. iod is completed Control Conttol Table On line help 9 19 Usinc RMON Matrix Group The Matrix group can maintain statistics on conversations that occur between each pair of hosts on the network This group can display statistics for traffic transmitted from any source address traffic received by any destination address or traffic passing between any host pair For example if an alarm is set off for a high watermark on traffic loading you can use the Host Top N group to identify the hosts with the heaviest load and then use the Matrix group to analyze the conversations taking place If a host is transmitting a lot of packets but not receiving many responses this may indicate a faulty device On the other hand if a host is receiving a lot of traffic but is not responding either the host is overloaded and cannot keep up with the requests or the network is overloaded and should be segmented Use the control table shown below to configure entries for the Matrix group including the device interface and owner Click on the Add Edi button to add edit an index entry The dialog box that opens is described in the following table xil Matrix Control Table a A es Total 1 Read Status Done Index 1 Control Table Interface 1 ether0 X I ndex lt 0 wner Interface Table Size War monitor Cancel Help Add Edi Delete Close Help Refresh Time for Control Table
160. ion EliteView s BOOTP Server provides flexible filename mapping However you may find it most convenient to establish a common default for most nodes on the network To define a default address with IP and physical addresses 1 Select the default address 0 0 0 0 2 Define file mappings applicable to all nodes on the network Every BOOTP request to lookup a filename will be checked in this priority 1 Consult the specific node address 2 If no address is found for the specified node consult the default file mappings In addition to the explicit default file mappings the BOOTP Server also provides implicit default file mapping When a node is included in the address list and the client station provides no generic filename it is asking for a default file mapping that you must provide A DEFAULT filename must be defined for all stations requiring this type of mapping If a DEFAULT generic name is not defined the request is ignored Probing Devices with the Alive Test The Alive Test serves as a basic network monitor It determines link status by sending packets between the network management station i e your PC and the target node e g gateway hub or node This test can be initiated from the Tools menu in the main EliteView program from the Discovery module or directly from the EliteView program group The Alive Test can be used with any IP or IPX device including devices that do not support SNMP like gateways
161. ion Standard Digital Intel Xerox also known as the Blue Book IEEE Std 802 2 1985 ISO DIS 8802 2 IEEE Std 802 3 1985 ISO DIS 8802 3 e Internetworking with TCP IP Principles Protocols and Architecture Vol 1 Douglas Comer Prentice Hall 1990 D 3 TECHNICAL REFERENCES D 4 APPENDIX E PERFORMANCE TIPS Elite View is a flexible network management platform that may be easily customized for your needs Here are some suggestions that will help your get the best performance from your system Optimize Your Computer System y Fast local hard disk lt 8 ms access time y High resolution color display minimum 1024x768 y Adequate memory 256 MB of memory if EliteView is used with other applications Windows works best with lots of memory Minimize Unnecessary Resources V Build submaps to show only the objects you need to manage Y If objects are not responding stop monitoring them Even though a non existent or non responsive object turns red on the map Elite View will still monitor it unless the Monitor option is turned off under the Add Object or Modify Object selection under the Edit menu y Log data only as needed The Log Manager is very obedient if you want data reported every second for every port on your switch make sure you have a vety large capacity hard disk Although EliteView is not a resource intensive program it can demand enormous amounts of RAM hard disk space and processor time if you
162. iption of RMON eisio eee eed ear podra eed eee Pa dees ade ate dae 9 1 Starting the RMON Manager uniendo 9 2 RMON Utiles oct A See Se eS A ee esa A 9 4 Statistics Group diss ssp A Pe ae EE eee A gan Wes ga ieee 9 5 Viewing Statistics vivir sais pees ese eh ee pa ewe suede a 9 6 History Groups it aera was hos eres Patti A ae a AA Sieh ele A 9 10 Alarm and Byent Groups 2 sce gas A aes oe A aS oo Maca 9 13 HOSTIL A SS ie nate Sree A ON E 9 15 Host Lop N Group Tires reyna pee ro mies pe ma daly dees pa seabed 9 18 Matrix Gtoup ta AA AS E R E E EE oe eta alte 9 20 Filt r and Capture Groups ics pica ote te aes dig dE a de ee a eS 9 22 Typical EliteView Applications il owt said A A A LA A 1 Adding a New MIB Using the MIB Compiler ooooccccccccoccnccccccrr eee teens A 1 Managing a Third Party Device Using the MIB Browser 0 eee eens A 2 Using the Log and Event Managers to Monitor the Network 0 eee eee eee A 3 Customizing EliteView to Receive Third Party Traps 0 0 0 0c cece cee cence A 6 Exporting Logged Data to Other Software 1 0 rr A 7 Customizing EME View tay AAA ec B 1 EhteView s Initialization Piles corria piores tur US eae bent A died y B 1 Inside the NETMGRAINI Pile voii aa odes ans le an eee wh sa A Meee Bayete ee ges B 1 Description of Sections in NETMGRANI 00 eee eee ees B 1 Changing Parameters in NETMGRIINI 0 eee eee eens B 2 G CONTENTS The systeml SecuOniecdsu tte a tah ele dees
163. items listed in the Tools Menu The variable n specifies the number of items listed under this menu 2 Add a line describing each item in the tools section using the following format Seg EV_Flag Menu_Item Executable Help Message Toolbar Bitmap Parameter Definitions for the tools Section Table B 4 Parameter Definitions for the tools Section Parameter Description Seq The sequence number is from 1 to n where n is the total number of items in the Tools Menu EV_Flag Difference between EliteView and Non EliteView Windows applications Acceptable values include 0 Designates the entry as a Non Elite View Windows application i e it cannot work closely with Elite View but may be initiated from within some Elite View commands as an independent process 1 Designates the entry as an EliteView Application i e it follows the set of rules specified by SMC to allow interaction with other Elite View modules Menu_ Item This is the text that appears in the menu An ampersand amp before one of the letters in the text designates a short cut key sequence i e a single letter used with the Alt key which you can press to invoke the corresponding command This is normally shown onscreen with an underline Executable The name of the Windows application that is invoked when the corresponding item is selected This application program is set as the default application which means that it is invoked only i
164. itorial and typographical conventions to help you locate and interpret information easily These conventions are italics Italicized words refer to keyboard keys you have to press menu options you have to select to invoke an action or a section in this manual or another manual you can consult for reference For example lt Enter gt Reboot Courier New Words shown in Courier New typeface are used to represent screen displays filenames or commands you must enter to initiate an action Additional References System Help Help files may be accessed directly from EliteView via on line help To get help select He p from the menu bar and then click on Index Last minute information regarding Elite View has been recorded in the README TXT file 111 iv CONTENTS 1 Introduccion ii donee arden eek Wg on ene OH TCR GO aoe AAN DAA 1 1 General Des caption sfx edie serch A A SEA A A 1 1 Manasement BUncuoas A A o ca Rae clei tara Ng 1 2 Applcatondntertaces 100 ti ii ES AS IS SA 1 2 Features LEE VI da OW dt dto icy 1 3 2 I stallation aL AAA Keema BER aR AA 2 1 Enstallation tor Elis cits red cied tet acetal had taker dab una sited hacen loca E A E ties Sel Act aah yeid Sascha 2 1 System Requirements a Means sone A ose e ut ees Dena abn P As 2 1 UsineSE CUP to Install Blite View iia 4 idee diets teas Baden 2 2 3 GG tN Started ii YAA E UNAS BGR he GRRE 3 1 Overview ocho gerne edad pee ons ee anced tia de eae dais fa 3 1 Network
165. king architecture EliteView consists of the main program and supplementary modules Each module works independently or in conjunction with other modules Running any module is as easy as invoking it from the main EliteView program or by simply double clicking on the corresponding icon from the EliteView program group 3 1 GETTING STARTED EliteView Modules Elite View includes support for many SMC products including the EZ Stack TigerStack and TigerSwitch series This section briefly describes the basic support modules included in EliteView The modules for specific SMC products are described in the on line help files Alive Test This module tests the connection to any network node with ICMP messages It sends an echo request to the specified network node and gathers replies to determine device existence round trip delay time and the ratio of successfully returned packets Backup Backup is a tool that used to backup the latest version of the configuration file on a network device It replaces the conventional way used to backup files by setting SNMP commands Backup can load devices from a Map file Created by EliteView or an exported file dbf discover and collect lots of networking devices located in different places Users can use simply Drag and Drop operations to configure backup information After clicking the Backup or Start Schedule speed button or using the Utilities menu the program will automatically process these de
166. l information you already know includes index is equal to the IP address of the target SNMP device and the community is equal to abc To monitor the total packets received by the target device 1 Fill in the following table with all available information Table A 3 Target Device Packet Reception Parameters Parameter Given Information Target Address 192 72 24 2 Community abc MIB Module SMC3116 MIB Variable ifInUnknownProtos Index 192 72 24 2 Polling Interval 60 Filter TIME lt O This is an impossible filter because you do not want to save any data Threshold S gt 10 Event Name Secutity_2 Event Actions BeepShow message box Security_2 2 Bring up the Event Manager Add the new Event Name and Event Actions that you have specified in the preceding table 3 Bring up the Log Manager Add new log processes according to the information specified in the preceding table by filling in the Log Information dialog box 4 Collect all the information needed Then use the Log Data Manager to save or delete logged data on your hard disk Customizing Elite View to Receive Third Party Traps A 6 Elite View flexibly manages trap messages through the Trap Manager which reads necessary information from TRAP INI and listens to the network for traps Once traps are received the Trap Manager takes the proper action in accordance with instructions in the TRAPINI file EXPORTING LOGGED D
167. las Thresholds are used to trigger events which are defined in the Event Manager EliteView s powerful Event Manager allows you to define an unlimited number of events corresponding to specific actions See Chapter 8 Managing Events for more information on defining event response procedures EliteView s Log Manager uses thresholds to trigger an event For example a critical event can be handled whenever CRC errors exceed 5 per minute To set thresholds triggering certain events 1 Define an event using the Event Manager specifying an Event Name and Event Action 2 Define threshold limits using the Log Manager Fill in the Threshold field with the appropriate formula Also fill in other necessary fields in the Log Information dialog box Threshold vs Filter Formula A threshold formula is very similar to the filter formula In a threshold formula the value of the data or the data rate can be used For example a threshold formula can monitor value fluctuations based on rates per second per minute or per hour Accuracy Data rates greater than one per second are accurate In computing data rates per second the Log Manager calculates an average between each two consecutive data units 7 10 Threshold Formula DEFINING THRESHOLD FORMULAS The threshold formula uses Backus Naur Form BNF as follows Threshold SimpleExpression ComplexExpression lt NULL gt Nothing SimpleExpression Variab
168. le rel op Value Variable R Value of data gr Changes in data per hour M Changes in data per minute igr Changes in data per second rel op WS Greater than mon Less than ns Greater than or Equal to ea Less than or Equal to veer Equal l Unequal Value lt INTEGER VALUE gt Number represented in decimal digits within the range of a 4 byte unsigned integer ComplexExpression SimpleExpression ComplexExpression ComplexExpression logic op Complex logic_op AND OR Threshold Formula Syntax Expression The threshold formula can be a simple or complex expression 7 11 COLLECTING DATA WITH LOG MANAGER Syntax for Simple Expressions Variable Relation Value Variable Legal variables include R Value of data H Changes in data per hour M Changes in data per minute S Changes in data per second Relation Legal relations include gt Greater than lt Less than gt Greater than or Equal to lt Less than or Equal to Equal l Unequal Value Legal values include lt INTEGER VALUE gt An unsigned integer 0 4 bytes long Syntax for Complex Expressions Refer to the same section under Filter Formulas Syntax DEFINING THRESHOLD FORMULAS Elements of Threshold Formulas Table 7 3 Elements of Threshold Formulas
169. lect AU button The selected entries are highlighted 2 Click on the Delese button to delete highlighted events To print information from the event database 1 From the Event Database window click on the Print button 2 Select the required events 3 To set the print pointer at the beginning of the database mark the radio button for From Beginning To set the pointer at the location where the last print operation terminated mark the radio button for From Last Printed Data 4 Edit the From and To times if required 5 Use the Print Setup button to verify your printer settings 6 Press the Print button and then press Close Note Event logs may be viewed by any application that can import a dBASE DBF file such as FoxPro 8 5 MANAGING EVENTS Receiving SNMP Traps with the Trap Manager Trap is a protocol mechanism defined in SNMP by which managed devices report unique events to the network management station Devices can be set up to report specified conditions to EliteView using Trap messages Limitations of Trap Messages Trap messages are designed to report information that requires immediate attention However the value of Traps is limited in SNMP because there is no guarantee these messages will be delivered Trap messages may be lost en route or ignored by the network manager Trap Types There are two types of traps defined in the SNMP standard e Generic trap is supported by all SNMP compliant device
170. lications and retry Create root window failed Cause System may be out of memory and resource Action Close some applications and retry Initial Tree failure Cause System error Action Reset the system and retry If the same error occurs contact SMC Technical Support Mib2 viewer cannot get any SNMP response from target 1 23 ERROR MESSAGES Cause Have received no SNMP response frame Action Make sure the target address is correct the network subsystem OK and the target node supports this variable group Mib2 viewer got no snmp response for variable Cause The objects may be not implemented Action None Out of Memory Cause Out of memory Action Close some applications and retry Output Window out of space Cause Output window is full Action Save contents and then clear the window with a New Output command SNMPAPI reported allocation memory error Cause The Windows system is out of memory Action Close some applications and invoke again Report Cannot access printer Cause Cannot create device context Action Memory may not be enough Cannot find the text specified Cause Report cannot find the specified text Action Check the case and be sure the text is correct File is too large the content of file will be truncated Cause The file to be opened is too large Action Use another program such as write exe to open it Printer error 1 24 TFTP SERVER Cause
171. lot the overlay by clicking the respective check boxes Symbols appear at each point of the overlay Lines join each point in the overlay and Sticks are vertical lines that join the overlay point and the x axis Error Bar Background Add error bars to the graph by selecting the axis and the error source using the radio buttons Select the User Defined radio button and set specific values for the plus data and minus data by clicking the Plus and Minus Data buttons and enter the values in the table Set the background of the title labels legend and graph by selecting a style text color and background color Click the radio button of the item and click on the style to be applied Select he background color and text color from the drop down menus Select the color for the whole graph window from the Background Color drop down menu in he Graph Window group Legend Click the Text button to set the values for the legend Enter the values for each column into he Legend Text table Use the size change bars to select the size of the legend Use the Position radio buttons to position the legend Each button represents a position around the graph Labels Select an axis using the radio buttons Change the orientation type and format for the selected axis using the Vertical check box and the drop down menus Set the intervals along the axis by increasing or d
172. lysis troubleshoot network problems evaluate historical trends or implement proactive management policies RMON has already become a valuable tool for network managers faced with a quickly changing network landscape that contains dozens or hundreds of separate segments RMON is the only way to retain control of the network and analyze applications running at multi megabit speeds It provides the tools you need to implement either reactive or proactive policies that can keep your network running based on real time access to key statistical information RMON can be used to perform a wide range of management tasks including Troubleshoot problems Track down intermittent problems Locate bottlenecks Plan for network expansion A Brief Description of RMON Remote Monitoring allows you to instruct a remote device to collect information or respond to specified events on an independent basis An RMON capable device can independently perform a wide range of tasks significantly reducing network management traffic It can continuously run diagnostics and log network performance If an event is triggered the remote device can automatically notify the network administrator of a failure and provide historical information about the event If the remote device cannot connect to the management agent it will continue to perform any specified tasks and pass data back to the management station the next time it contacts the remote device 9 1 Usinc
173. m into events By default the Trap Manager generates a Trap event and outputs a text message to the Event Manager according to the pattern specified in TRAP INI These events are then handled according to the options selected in the Event Manager Where You Are is a tool that is used to locate which port on the switch and port to which a remote host is connected You only need to input the IP address or MAC address of the remote host then either enter a broadcast domain or enter a particular IP range to search for switches then click Go Where You Are will then display the port and the switch that the remote host is connected to 3 5 GETTING STARTED Data Logging and Event Management The Log Manager and Event Manager modules play a key role in network management The following diagrams depict how they work Log Data Manager wee Database EliteView Application Filter Log Manager Threshold send request get reply Trigger Event Network The Log Manager periodically sends requests to target devices according to a fixed polling interval The target device receives the requests and sends replies to the Log Manager The Log Manager then processes data in two different ways e Data passes through the filter you set it may be saved in the database depending on the condition specified in the filter e Datais checked against a threshold
174. mation in NETMGR INL Action Use a text editor to edit NETMGR INI None of the protocols are enabled please use network setup to configure again Cause The record in NETMGR INI is not correct Action You should enable at least one protocol use the network setup program to configure again 1 9 ERROR MESSAGES 1 10 None of the SNMP UDP or SNMP IPX protocols work Cause All protocols supported by discover exe are not working Action Check to see if your network subsystem is OK Not enough memory to allocate channel parameter structure Cause Out of memory Action Close some applications and try again Not enough memory to allocate for IPX packet data Cause The memory is not enough Action Close some applications and retry Open ICMP channel failure Cause The ICMP network sublayer has failed Action Memory may not be enough Otherwise use the alive test program to verify network status Open IPX channel failure IPX protocol will be disabled Cause The IPX network sublayer has a problem or has returned a NULL IPX address Action Restart Windows or start another ELITEVIEW SNMP or IPX application first Open SNMP IPX channel failure Cause The SNMP or IPX network sublayer has failed Action Retstart Windows and retry Open SNMP UDP channel failure Cause UDP IP network sublayer has failed Action Use the alive test program to verify the ELITEVIEW platform If based on a third party vendor s plat
175. n Retype the parameters Invoke toolbar not successful Cause May be out of memory Action Close some applications and try again Open database error Cause Open database file failed Action See if the database file exists or check that hard drive is OK BOOTP DLL Out of memory Cause Out of memory Action Close some applications and try again Out of Memory for allocation Cause Out of memory Action Close some applications and try again Record not Found Cause The input parameter cannot be found in the database Action Check database files Write file error Cause Write to hard drive error Action Delete some files for more space BOOTP DLL Bind to UDP socket failed with error code od Cause Bind Socket fail Error code comes from function bind of WinSocket specification Action Check the network subsystem by error code Call WSAStartUp function failure Cause Call WsaStartup fail with unknown error code Action Check the version of winsock dll Cannot allocate callback routine Cause Out of Memory Action Close some applications and retry or restart windows Cannot run BTPIFM EXE or Cannot run BTPIFM EXE with error code od Cause Initial BOOTP DLL error may be out of memory Action Close some applications and retry or restart windows The error code comes from the SDK WinExec API function 1 5 ERROR MESSAGES 1 6 Cleanup WinSocket failed with
176. nagement Manages unlimited number of network devices running SNMP agent software Provides detailed information on device parameters such as statistics for HaschSle sIA RBESCPAMKAS NL FEATURES OF ELITE VIEW Alive Test Backup BatchUp BOOTP Server Device Manager Discovery EliteView Platform Event Manager GraphPPR Help Log Chart Log Database Manager Log Manager MIB Browser MIB Compiler MIB 2 Viewer Name Database Manager Read Me Report RMON Manager TFTP Server Trap Manager Uninstall WUR the overall SNMP agent device component status and network interface configuration statistics Management controls are displayed with graphic and text oriented windows which can be accessed via the network map or from a pull down menu for better functional grouping and a more intuitive user interface e Hierarchical interactive network management map with unlimited devices and network levels e Displays real time graphical statistics for various counters including network traffic Monitors the status and traffic load of each attached device e g displaying the number of incoming outgoing and discarded frames e Flexible event management allows you to log relevant factors on device status and traffic 1 3 INTRODUCTION 1 4 CHAPTER 2 INSTALLATION This chapter describes setup procedures for EliteView network management software EliteView can manage any of SMC s network devices via st
177. ndow xi Field Description Probe Information IP Address The IP Address of the RMON probe IP Address Community The SNMP community in use by the Community pub RMON Manager or sumpvzc y Version Displays the SNMP Version If you open the main application for the RMON Manager the screen will z display a detailed description of the managed device as shown in the following example for a TigerSwitch SMC6724L3 1 Elite View RMON Manager 5 xi File Group Help S B he E E 2 Networks Probe IP Address 192 168 1 34 Description TigerSwitch 10 100 Managed 24 2 Standalone L3 Switch Object Identifier 1 3 6 1 4 1 202 20 29 On Since 5 22 2004 10 35 32 Contact Geoff Name SMC6724L3 1 Location R amp D 2nd Floor Services ViwWw2M3T4T 5767 7 Number of Interfaces 28 Ready Table 9 2 RMON Manger Main Screen Field Description Probe IP Address The IP Address of the RMON Probe Description Description of the device including manufacturer and model name Object Identifier The object identifier used to identify this device in the MIB tree On Since The time at which the device was turned on Contact The person responsible for managing this device Name Name used for this device such as a hierarchical network name Location Physical location of the device Services Network services provided by the device as specified in the seven layer network protocol of t
178. ne to specify the number of processes you wish to start 2 Add a line describing each item in the startup section using the following format Seq EV_Flag Menu_Item Executable Optional parameter B 9 CUSTOMIZING ELITE VIEW The discover Section B 10 Parameter Definitions for the startup Section Table B 8 Parameter Definitions for the startup Section Parameter Seq EV_Flag Menu_ Item Given Information The sequence number from 1 to n where n is a positive number equal to the total number of startup processes you wish to invoke before running the EliteView platform program Distinguishes between Elite View and non EliteView applications Acceptable values include 0 Designates the entry as a Non EliteView Windows application This means it cannot work closely with Elite View but may be initiated within some Elite View commands as an independent process 1 Designates an EliteView Application i e it follows the set of rules specified by SMC to allow interaction with other Elite View modules This is the text that appears in the menu An ampersand amp before one of the letters in the text pp P designates an Alt key short cut command sequence which you can press to invoke the corresponding command This is normally shown on screen with an underline Executable The name of the Windows application to be invoked when the corresponding item is selected This applica
179. ned in the Polling Time Output dialog box or opt to continue polling until the GetBulk Setting queried device responds Output Set output to display values in ASCII or v Save Setting Si binary and select value fields to pass to the output window View Viewing Facility View or hide the toolbar and status bar by clicking on the respective option Erase Output Erase all text from the output window by clicking on the Car AJ option 6 12 MIB BROWSER Table 6 6 MIB Browser Menu Definitions Menu Label Description ra Window Manage Windows Arrange windows or icons Indow 5 d a or activate an existing window Cascade Tile Close All v 2 lt 192 168 1 34 gt E test PRO Arrange Icons 1 lt 192 168 1 34 gt iso Help Help Facility Access detailed help information Help about the MIB Browser Contents Fi Search F2 About MIB Browser Accessing Device Values Fetching Device Values Using The MIB Browser 1 A Start Elite View Open your network map Refer to Chapter 4 if you have not yet created your network map Select the required device by clicking on it with the mouse Select MIB Browser from the Tools menu This will bring up the MIB Browser window Open a new MIB tree by selecting Fz New MIB Tree this will open the New Subtree dialog box Then open a new MIB tree by specifying the root variable a Indicate whether the object type is a Label or
180. ner Name of the person who created this entry in the Control Table Interface The port number of the interface on the device View Opens a graphical display of statistics for the selected index entry Add Opens a dialog box for creating a new entry in the Control Table Edit Opens a dialog box for editing a selected entry in the Control Table Delete Deletes the selected entry from the Control Table 9 5 Usinc RMON Adding or Editing an Entry in the Control Table Click on the Add Edit button in the Statistics Control Table to add edit an index entry The dialog box that opens includes three fields 1 entry index number 2 system interface number and 3 owner of this entry The system automatically generates an index number but you can enter any number from 1 to 65 535 that is not currently in use Each interface number equates to a physical media on the device being monitored This information can be found under MIB2 as shown to the right See MIB Browser on page 6 11 The interfaces to the SMC6724L3 1 switch are listed in the tables below SMC6724L3 1 Interface Description Table 9 5 SMC6724L3 1 Interface Description Interface Description 1 24 Ports 1 24 10 100 Mbps port 39 Port 39 Console port 1001 Interface for VLAN 1 Viewing Statistics 9 6 xl Index to be determined Interface Owner Cancel Help E system B interfaces
181. net into a workstation using your network map 1 Select the appropriate IP node from the network map with your mouse 2 Open the Tools menu under the main Elite View window and click on Telnet 3 Log into the remote workstation 5 9 NETWORK TOOLS Where You Are WUR Where You Are is a tool that is used to locate which port on the switch and port to which a remote host is connected You only need to input the IP address or MAC address of the remote host then either enter a broadcast domain or enter a particular IP range to search for switches then click Go Where You Are will then display the port and the switch that the remote host is connected to File Menu Commands 5 10 Load Profile Loads a saved profile Saving a Profile Saves information on switches discovered by Where You Are by using either Search or Broadcast The information includes the switch IP address MAC address community string and the SNMP version used by Where You Are This information is automatically written into the switch ini file in the Program File folder in your PC s file directory When Where You Are is subsequently booted up it will automatically read the information previously written into the switch ini file and display this information in the main Where You Are screen Community The broadcast function uses a list of SNMP community strings when searching for devices A device can only respond to frames with the correct community string Where
182. network devices This software is specifically designed to support the efforts of the MIS manager system administrator s technical staff responsible for network management and maintenance and network operators who use the system on a daily basis EliteView provides all the tools you need to manage nearly any kind of network You can readily monitor the traffic load throughout the network and make the changes required to avoid major crises ahead of time This software is designed around an event driven architecture which allows you to define event handling routines that can automatically manage a wide variety of common network tasks General Description EliteView is based on the industry standard Simple Network Management Protocol SNMP and provides protocol support for UDP TP and IPX EliteView is a Windows based application used to manage nearly every component in your network from internetworking devices down to end node computer resources EliteView manages network devices using the comprehensive Management Information Base This MIB consists of various MIB modules which define basic system parameters for both general and specific device types EliteView is based on a sophisticated graphical interface that permits it to manage any network device that supports SNMP By opening your network map and clicking on various objects specific management interfaces and system information can be readily accessed Interface statistics and traf
183. ng operations Then Click the O amp button and the Log Manager dialog box will appear too Information mT Log Name Filter Threshold Event Name Ey Notes A Polling Interval fb sec car MIB BROWSER Object dot xAuthAdminControlledDirections Object Type INTEGER New Value a OCTET STRING Form ASCII Mode Binary Mode Cancel I Pause Resume Abort 6 17 SNMP MIB MANAGEMENT Using the Output Options The output options dialog box is designed for outputting selected system data based on information you fetch from the MIB database You can insert a wide range of object information into the output window using the data request functions provided in the MIB Tree Click on the check boxes to choose the data that will be output to the output window Viewing Output Data 6 18 1 Select Output from the Options menu to open the Output Options dialog box Select the output mode as ASCII or binary and select the object information to display Then press OK to continue or Cancel to abort the selected output options Select the required variables from the MIB Tree and then use Gez GetNext or Set requests to insert information into the output window The outputted data appears in the bottom right window of the main MIBBrowser program MIBBrowser lt 192 168 1 99 gt iso MP File Search SNMP Options View Window Help Output Options x r Object Information IV Lab
184. ng commands across the network Elite View can directly manage a wide variety of SNMP based devices Using this powerful management tool you can generate a device map of a complete view of the network where each device is represented as an icon Network devices can be added or deleted manually or located using Discovery Device icons can be placed anywhere within a map using simple drag and drop Object attributes can also be easily changed A full hierarchical representation can be generated by creating submaps that expand to a more detailed view when selected Moreover multiple submaps can be opened simultaneously Each device included in the map can be checked periodically to verify that it is still attached to the network When any device loses its network connection its icon will change to indicate device state and an alarm may be generated The standard method of starting EliteView is to double click on the EliteView icon open your network map select a target device and then invoke the required management module However you can directly invoke any of the modules displayed below The EliteView program group includes over twenty different modules The main program labeled EliteView Platform serves as the platform through which you display the network map manage the network and access any of the other management modules Features of EliteView EliteView includes the following features e Windows based SNMP network ma
185. ng referred to and is equal to 0 for single value variables e You can use the value of the variable which is represented with v or one of the indices e The indices are represented as a list of numbers Long indices like the IP address take four numbers The format for indices is in where n is a positive number e g 12 3 Define the event to trigger using the following format event Active Flag Event_ Name The following describes each item Table B 15 Trigger Event Parameters INSIDE THE TRAPINI FLE Parameter Description event The event to trigger Active_Flag Select either 1 or 0 1 Active 0 Disabled Event_Name Name of the event or trap to trigger Example Sample of specific trap entry Ent1 1 message Temperatur event 1 Trap message Port auto partitioned event 1 Trap message Port bad link event 1 Trap message Hub b collision count event 1 Trap a groupTotalCollisions v b groupTotalCollisions i5 Ent1 5 message Hub Sb alignment error event 1 Trap a groupFAEErrors v b groupFAEErrors i5 Ent1 6 message Hub b CRC error count event 1 Trap a groupCRCErrors v b portCRCErrors i5 Ent1 7 message Port b c length lt 64 event 1 Trap a portPygmys v b portPygmys i5 c portPygmys i6 over 65 degrees oe w over count over Sa oe w over bits count over Sa B 15
186. ng the Toolbar The main program and other modules include an option that allows you to x Available Toots The Tool Bar SP resina xs modify the toolbar layout to suit your specific needs Simply drag the icons you want from the Available Tools list into the required position in the Tool Bar list Save cument map as Dupbcate object Lock map Select any object from the Available Tools list on the left and drag it into position in the Tool Bar layout on the right aes yng oe el oe ee eee 3 12 CHAPTER 4 DEFINING THE NETWORK CONFIGURATION Before running any EliteView device management tools first define the device interconnection hierarchy network addresses and mnemonic names for each network node If you do not already have this information mapped out then use Discovery to help identify each device in your network This technique may also be used periodically to incorporate changes in the network configuration After identifying the basic network configuration use the Name Database Manager to assign easily 78 remembered names to each network device And finally in the last step create a detailed network map r including all intermediate network hierarchy and subordinate devices This map can then be used to E quickly open relevant device management tools by simply double clicking on a map object All the tools and techniques required to define your network configuration are described in this chapter Quick G
187. nk file is corrupt Cause The connection information between objects is corrupt Action Recreate the map file Map file and link file mismatch Cause File may be corrupt Action Recreate the map file Map file is corrupt Cause File is corrupt Action Recreate the map file No protocol available program terminates Cause None of the protocol drivers can be loaded Action Check the system environment The toolbar bitmap size of xxx is not the same as others Cause The size of the bitmap file xxx is not the same as other toolbar bitmap files Action Redraw the bitmap 1 3 ERROR MESSAGES The total for tools or util in NETMGR INI cannot be 0 Cause The total value in the tools or util section is 0 Action Include at least one item in the tools or util section Write file error xxx Cause Write file xxx failed Action Check disk space BOOTP Server 1 4 Create Dialog windows not successful Cause May be out of memory Action Close some applications and try again database NULL Cause The record or variable cannot be found in the database Action Check the database files BOOTP DBF and BOOTP DBT and delete them if necessary database MEMO field error Cause database error Action Check database files database Tagname error Cause database error Action Check database files Input parameter invalid Cause Input parameters are not correct Actio
188. no event will be generated Falling Event The index of the Event that will be used if a falling alarm is triggered If there is no corresponding entry in the Event Control Table or if this number is zero then no event will be generated Status The current status of the entry in the Control Table Valid Under Creation or Invalid Event Control Table If the response corresponding to the alarm has not yet been defined click on the Event button to open the Event Control table Click on the Add Edit button in the Event Control Table to add edit an index entry The dialog box that opens is described in the following table To copy entries from the log database to the clipboard select the required items with your mouse choose Copy or Delete from the Edit menu and then choose Paste from the target application 9 14 RMON UTILITIES E Event Control Table and Log 192 168 1 34 xil Tot 0 Erensan A Control Table 0 wner Description Type Index to be determined z Description total octet Type Log and Trap hd Community public Owner monito A E es oa eaj e Refresh Time for Control Table Event Log Selected Event None Total inLog 0 Read Status None To Resume Index Time Description wil Table 9 12 Event Control Table Index Entries Field Description Index A number that identifies the row in the table Description A text comment that describes
189. nterface Allows users to open several submaps simultaneously and view individual numeric or graphic display for processor or network interface statistics Hot keys Short cut keystrokes invoke certain actions Press lt INS gt to add object Press lt Del gt to delete object lt F1 gt for on line help User definable icons Choose any Windows metafile BMP graphic images F 1 SPECIFICATIONS Table F 1 Product Overview EliteView Performance Management Tune network for optimum performance Selectable statistical polling intervals Traffic filters Quantify and graph network throughput Data value date time with comparison operators lt gt lt gt and logic operators AND OR Quantify any MIB value SNMP or private Real time scalable graphics support for SMC products Record network activity in database to plan future growth Fault Management View database directly or with third party application Network status Device Up Connection Lost and Trap Detect errors Isolates problem down to system device Prioritized error log User definable User definable events and actions Any one or more of these actions Audible Signal Show Message Run Program Report and Write Into Database Record network errors in database to anticipate future problems View database directly or with third party application ICMP station response d
190. o request information or action By sending a command to perform an action the manager is able to control the managed device After the action is performed the managed device sends a response to indicate that the requested action has been completed Each command response dialog is independent The managed device does not maintain a session with the manager Managing Data Data in monitored devices are defined using the Management Information Base MIB model Database management functions are built into agent software using standard data structures SNMP is based on the Concise MIB Definitions which are defined in RFC 1212 C 1 SNMP ENVIRONMENT Here is a portion of the EZ Stack 10 MIB EZ Stack 10 DEFINITIONS BEGIN IMPORTS OBJECT TYPE Counter TimeTicks IpAddress FROM RFC1155 SMI IMPORTS DisplayString FROM RFC1213 MIB IT enterprises OBJECT IDENTIFIER iso 1 org 3 dod 6 internet 1 private 4 1 smc OBJECT IDENTIFIER enterprises 202 hmBasicCapability OBJECT IDENTIFIER smc 1 hmSelfTestCapability OBJECT IDENTIFIER smc 2 hmPerfMonCapability OBJECT IDENTIFIER smc 3 hmAddrTrackCapability OBJECT IDENTIFIER smc 4 The MIB itself has a hierarchical structure defining objects in a tree like structure Using this model the entire world can be defined from a single origin Objects Real objects in the world of network management
191. ocal or network hard disk User files network map data logs etc will vary depending on your network configuration and statistical tracking requirements F 3 SPECIFICATIONS F 4 APPENDIX G CoDEBASE 6 0 DLL SUB LICENSE AGREEMENT This section contains a statement of agreement between Sequiter Software Inc and the CodeBase 6 0 LICENSEE SMC concerning sub licensing specifically for software used in the file C4DLL DLL All the terms and conditions in this agreement are imposed upon the CodeBase 6 0 DLL SUB LICENSEE i e the party purchasing the software described in this manual This legal document is an agreement between you the CodeBase 6 0 DLL SUB LICENSEE and the CodeBase 6 0 LICENSEE hereinafter referred to as the Agreement You are not being sold any Sequiter Software Inc software Instead you are being granted the right to use Sequiter Software Inc software through this license agreement Sequiter Software retains all ownership of its software including all copies of its software 1 Definitions Software This is the Sequiter Software Inc computer programs contained in the CodeBase 6 software package or any computer programs containing parts of the computer programs in this package These programs could be in any form in print as electronic source code as compiled object modules as a library file a dynamic link library or an executable program Executable Software This is a form of the Softwa
192. of Alberta Canada The CodeBase DLL SUB LICENSE consents to jurisdiction in the province of Alberta Canada APPENDIX H TROUBLESHOOTING This section summarizes the most common error messages generated by Elite View EliteView Map Icon Stays Red Symptoms 1 When a map is opened the icon s stay red 2 When an object is added the icon stays red Possible Causes EliteView cannot communicate with the device When a device does not respond within the Retries limit the device is assumed to be off line and the Connection Lost event is announced The icon turns red and EliteView continues polling for a response EliteView will continue polling for responses unless the Monitor option is turned off in the Add Object or Modify Object selections under the Edit menu Suggestions 1 There may be a problem with the device driver or network cabling used on the Network Management Station NMS Use a hardware or software network test utility to verify that the NMS can receive network traffic 2 Verify the IP address of the object 3 Probe the concerned device with the Alive Test If it responds to this query but not to EliteView check the community setting for the device 4 Check the Retries and Timeout values of the object TROUBLESHOOTING Distributable Software Symptom Discovery does not find any devices Possible Causes 1 EliteView network management station NMS may be using an IP address that is used by ano
193. onitor 27354 Edit Refresh Time for Control Table Channel monitor 27354 Frame Type moo y Packet Status any Packets y Protocol fan e Upper Layer Protocol f ll y Name fan Z All All Raw Data Decoded Details Data Mask C NotMask Blue all bits match Red atleast one bit mismatch Black don t care o 0 fos foo ou foo foo fos oo foo oo foo fos oo oa fos foo 16 OD oo oo foo os oo fos oo fos os foo fos fou foo oo foo foo a 50 fon os foo oo foo os os so oo o fos foo foo oo foo ose el 4 foo foo fos oo foo fos fos foo fo foo fos oo foo oo oo fos ex oo oo oo foo po foo oo oo foo foo oo fos oo foo foo ow co 50 50 os fos oo foo oo fos fos fos oo fos fos fos foo oo s oo foo oo fos oo foo foo oo fos foo oo fos oo os foo oo m2 55 60 oo fos ow oo oo foo fos foo fou foo fos os foo foo lt lt Prey 128 bytes Cancel Load Save As Help You can filter raw data for any frame type Or you can filter detailed information from the header fields if you indicate frame type When filtering Ethernet II Ethernet 802 2 or Ethernet SNAP you can specify the network protocol IP IPX Unknown as well as the transport protocol IP All TCP UDP Unknown or IPX All RIP SAP Unknown Also regardless of the frame type you can choose to filter all packets or just certain error packets such as fragments or jabber
194. operation Values include 100 200 and 500 bytes Buffer Size Requested The number of bytes requested for this capture buffer Values include 10000 20000 50000 100000 200000 500000 bytes and Maximum If set to Maximum the capture buffer will save as many bytes as possible Buffer Size Granted The number of bytes granted for this capture buffer Viewing Separate Tables You can quickly display the configuration for channels filters and buffers using the tabbed window shown below The information provided is described in the following tables RMON UTILITIES Separate Control Tables E x Channels Fiters Butters Index Owner Interface Idx Accept Type Data Conti 1 CEREN meee 3 4 5 pace 7 o E IE Fz Delete Table 9 21 Separate Control Tables Channels Field Description Channels Controls the flow of data and events through the channel Index A number that identifies this channel in the channel table Owner The person who created this channel entry Interface Index A media interface on the monitored device MIB 2 1 3 6 1 2 1 2 2 1 2 Accept Type Controls how the filters associated with this channel are implemented Matched Packets will be accepted if they match both packet data and packet status entries defined in the filter Failed Packets will be accepted if they fail either packet data or packet status entries defined in the filter
195. or Peers with the same ID nodel node2 subidentifier Cause The subidentifiers of nodel and node2 are the same Action Correct them and compile again s in MIB database and s in MIB file have the same object identifier but different name Cause The object identifiers of new_node and old_node are the same Action Correct them and compile again The lexical analyzer could not recognize the token Line d Message s Cause Unacceptable character in MIB field Action Check MIB file and fix it Warning MIB Compiler cannot find the import node s in the database But it found a node with the same name in the module s Do you want to continue 1 21 ERROR MESSAGES Cause In an MIB file an import node is composed by name module pair If this warning has happened it means the exact name import module name can not be found in the MIB database but another node with the same name but a different module name name different module name exists in database Action If you continue to process this MIB file without importing the correct one errors may occur You should import the correct MIB list in the import list first Index s is not defined in the database or MIB file Cause The MIB Compiler cannot find the referenced index node in the database Action You should check if the index is defined in other MIBs If yes add the MIB in the import list Otherwise you should define the index node first
196. or code d Cause The Open Socket operation fail The error code comes from the function socket of the WinSocket API Action Check the network subsystem by error code BOOTP DLL Send packet failed with error code od Cause The network subsystem is unable to send a packet The error code comes from the function sendto in the WinSocket specification Action Check the network subsystem by error code Setup receive message error with error code od Cause Cannot setup a Windows message for received frames The error code comes from the WSASelect function in the WinSocket specification Action Check the network subsystem by error code The BOOTP application is installed Cause BOOTP DLL only supports the BOOTP Server application Action Never use two BOOTP Server applications The network subsystem is not ready Cause The TCP IP stacks for the platform may not be ready Action Check your WinSocket environment setting The version of winsock dll should at least support ver 1 1 Cause The version of winsock dll is too old Action Upgrade the TCP IP stacks platform The windows socket s version specified by the application is not supported by this winsock dil Cause The version of winsock dll did not match the requirement of BOOTP DLL Action Change TCP IP stacks and winsock dll Windows socket version d d required but not supported by winsock dil Cause The version of winsock dll did not match t
197. ort window If any event criteria have been met then this window will display a chronological list of pertinent messages stamped by time and date To view the Report window select Report from the Utilities menu of the main EliteView program or click on the Report icon in the EliteView program group The Report window shows user definable messages in chronological order Entries placed in the Report window by the Event Manager include connection lost device up tftp and trap messages Table 8 3 Report Window Menu Definitions Menu Function File Open Opens any previously saved Report file Save Saves the current Report file Save As Save the current Report file under a new name Print Prints the current file Exit Closes the Report window Edit Copy Copies the selected data into the Windows clipboard Clear Deletes all information from the Report window Search Find Searches for the specified data Find Next Searches the next occurrence of the specified data Find Previous Searches the previous occurrence of the specified data To copy from Report window to another Windows application Drag the mouse over the target text From the Edit menu choose Copy Switch to another Windows application eo From the target application s main menu choose Paste from the Edit menu The highlighted text from EliteView Report will now appear in the target application 8 7
198. ow buttons and then set the data display interval in the edit box to any A i Interval sec 200 integer value The log charts shown below illustrate the difference between a chart for raw data and one for summarized data Cancel zix 210 File Summary Graph Window Help File Summary Graph Window Help DATE DIFFERENCE INTERVAL 20050401 190010 f 190000 20050401 190020 190005 20050401 190030 20050401 190010 20050401 190040 20050401 190015 20050401 190050 20050401 190020 20050401 190100 20050401 190025 20050401 190110 20050401 190030 20050401 190120 20050401 190035 20050401 190130 20050401 190040 20050401 190140 20050401 190045 20050401 190150 20050401 190050 20050401 190200 20050401 190055 20050401 190210 20050401 190100 20050401 190220 20050401 190105 20050401 190230 20050401 190110 20050401 190240 20050401 190115 20050401 190250 20050401 190120 7 16 CHART MANAGER UTILITY Displaying Graphic Charts Graphic displays are generally more informative than a simple numeric listing The Chart utility makes it easy for the user to display either raw or summarized data in various graphic formats To draw a graph of a specific range select the data to be displayed by positioning the cursor over the first entry you want to display then holding down the left mouse button drag the cursor to the last process in the required range The selected block will be highlighted To view the graph of the highlighted range click Graph
199. pe software operating system and networking software sysObjectID 0 1 3 6 1 4 1 629 6 10 116 sysUpTime 0 6396177 Hex 619911 sysContact 0 sysName 0 SMC TigerSwitch sysLocation 0 sysSenvices 0 3 Hex 3 sysORLastChange 0 0 Hex 0 sysORID 1 1 36 1 6 3 sysORID 2 1 3 6 1 2 1 31 sysORID 3 1 3 6 1 2 1 48 CHAPTER 7 COLLECTING DATA WITH LOG MANAGER The Log Manager is a powerful tool for the network manager By collecting relevant network statistics periodically from all SNMP compliant network devices the Log Manager can e Record network characteristics e g utilization error rate Set thresholds to generate events when values are out of range e Provide the basis upon which you can predict future network load based on current usage and plan for future requirements The Log Manager is designed with a filtering mechanism that logs only the data you indicate The Log Manager works with other EliteView applications such as the Event Manager Log Database Manager and the MIB Browser Thresholds can be set to generate specific events to warn the network manager of certain unique conditions All information can be logged in a database and easily retrieved in numeric or graphic form You can pause logging at any time for a selected process or for the entire system if necessary Events specified in the Log Manager are passed to the Event Manager In response to an event an audible alarm on scre
200. pretation To display the history for a specific entry highlight that entry in the Control Table and click on the View button The various history screens are shown below The scale for the graphic displays are automatically adjusted to present the best view possible If necessary you can reduce the polling interval to focus in a specific problem or increase it to reduce overall management traffic running on the network RMON UTILITIES Alarm and Event Groups The Alarm and Event Groups allow you to record important events or immediately respond to Aa critical network problems The Alarm and Event Control Tables shown below are used together to define specific criteria that will generate response events Note that you must use the scroll bar to display all the columns in the tables These tables allow you to add edit and delete items or to select a specific index entry and then view the corresponding response event from the Alarm Table or triggered events from the Event table Adding or Editing an Entry in the Control Table Alarm Control Table Alarms can be set to test data over any specified time interval and can monitor absolute or changing values such as a statistical counter reaching a specific value or a statistic changing by a certain amount over the set interval Alarms can be set to respond to either rising or falling thresholds However note that after an alarm is triggered it will not be triggered again until
201. r events and data logs are set improperly E 1 PERFORMANCE TIPS Other Tips Vv if you frequently use a certain map set it as the default EliteView map V Click on your right mouse button to show a context sensitive menu of applicable commands On larger screens this means you will not need to jump back and forth to the menu bar to access related commands V Set passwords for your network maps This guards against unauthorized access turning ports on off clearing counters etc V Usean uninterruptible power supply UPS for your network switches including the management unit and the network monitoring station If power fails on the NMS running Elite View any open data files may be adversely affected y Backup your EliteView directory on a regular basis Be sure to read your Elite View documentation for other tips and suggestions Managing Data Data in monitored devices are defined using the Management Information Base MIB model Database management functions are built into agent software using standard data structures SNMP is based on the Concise MIB Definitions which are defined in RFC 1212 RFC Reports Table E 1 RFC Reports Managing Data RFC Number Title Publisher Year REC 768 User Datagram Protocol SRI International 1980 REC 783 Trivial File Transfer Protocol TFTP SRI International 1981 REC 791 Internet Protocol SRI International 1982 RFC 792 Internet Control Message Protocol
202. r reconfigure system files e g autoexec bat and config sys reboot the system and try again DATABASE corrupted Cause MIB database error Action Rebuild the MIB database s has already been imported Cause A duplicate MIB Name has been found in line xxx of the mib_file Action If they are different MIB modules rename one of the modules and then compile it into the database If they are the same reload the latest module and compile the new MIB Trap error 1 19 ERROR MESSAGES 1 20 Cause Trap defined in MIB file is invalid Action Fix trap definition and recompile Object list is not a tree Cause You did not define or import some needed nodes Action Check all undefined node or syntax listed in the import list fix any errors and recompile The parser had an error Line d Message s Cause MIB macro clause has some errors You may have forgotten to define some mandatory groups Action Check the MIB definition fix any errors and recompile Node s syntax is undefined in the file and syntax database Cause You defined a node with invalid syntax Action Check the node s syntax clause fix it and then recompile s s defined in module s could not be found Please import this module first Cause The MIB you are compiling is trying to import a node or syntax from another MIB Action Compile the required MIB first Error happened in merge tree node Cause MIB Compil
203. rameters in NETMGR INI You may edit any of the sections included in NETMGR INI to meet the needs of your specific environment B 2 However a few of the more common changes include the following items You may add any Windows based application to the tools and utilities menus Edit the tools section to add or delete tools or edit the util section to add or delete utilities e You may change any of the bitmaps provided by EliteView or add additional bitmaps for unlisted devices Bitmap graphic images are defined in the bitmap section Each bitmap must be in Windows v3 1 BMP format The first bitmap is used to represent the normal state of the device the second bitmap the down state and the third bitmap the unmonitored state The NETMGR INI file follows the Windows initialization file format It is divided into different sections section names are indicated by square brackets for easy identification e g system These sections contain different parameters occupying one line each Parameters are presented in the following format keyword valuel value2 Parameter format conventions 1 Keywords and values may be alphanumeric characters No spaces are allowed before or after equal signs or commas 2 3 Some values may use single spaces inside however no consecutive spaces are allowed 4 Some parameters may mention Elite View applications providing that INSIDE THE NETMGRLINI FrEe Th
204. ration and display options are listed below 9 21 Usinc RMON Table 9 17 Matrix Menu and Tool Bar Descriptions Description Exit Polling Time 5 3600 seconds Pause Resume Control itl Control Table Help On line help View Table SD Cumulative Delta Specific Source Destination us ES 3 Graph Packets Bytes Errors Tool Find Locates a specific MAC address in the matrix table Sort a Sorts the table based on any of the displayed columns in ascending or descending order You can also sort the table by clicking on any column header Note When specifying the view for a specific source destination pair you can specify both the source and destination just the source or destination using Any Address as shown in this example or all the transmitted and received traffic for a specific address pair using Reverse direction Filter and Capture Groups 9 22 TT Eag The Filter Group is used to generate a packet x Source address PKK 2K KX 00 00 E8 49 5E DC Destination address PAIR Cancel Any Address X I Reverse direction stream from the frames that match a specified pattern while the Capture Group is used to manage the storage buffers for packets captured by the Filter Group These groups can be used to capture network traffic associated with precisely defined events The captured data or trigger events can then be used to debug applica
205. re which can be executed by DOS Microsoft Windows or OS 2 software packages Distributable Software This is the Executable Software except for the CodeReporter executable program DLL Software This is a dynamic link library form of the Software which is executed indirectly under DOS Microsoft Windows or OS 2 software packages It includes Microsoft Windows and OS 2 dynamic link library forms of the software For the purpose of this license agreement other forms of the Software which are executed indirectly such as the an AutoCad EXP form of the Software are also considered to be DLL Software CoDEBASE 6 0 DLL SuB LICENSE AGREEMENT 2 Sub License You may use the DLL Software with and only with the Distributable Software provided by the CodeBase 6 LICENSEE You may not use the DLL Software for any other purpose Specifically you agree not to use the DLL Software for the purposes of developing or creating Executable Software 3 Transfer Restrictions The DLL Software is sub licensed to you and may not be transferred to anyone without the prior consent of the CodeBase 6 0 DLL LICENSEE Any authorized transferee of the sub license shall be bound by the terms of this agreement 4 Disclaimer The DLL Software is provided as is without any kind of warranty It is your responsibility to determine whether the DLL Software is suitable for your purpose 5 Miscellaneous This agreement is governed by the laws of the Province
206. required xj process from the Load list and press OK Target Address Label 192 168 1 34 sysUpTime ENEE 192 168 1 34 iflnOctet Note The Load option is only enabled when the Log Database Manager One is opened from outside the Log Manager i e from the main EliteView program or from the EliteView group window When using the Log Manager the Log Database Manager will only load the process selected from the Log Manager dialog box The edit menu provides functions for deleting selected entries copying data to the clipboard and refreshing the display To delete entries from the database select the required items with your mouse and then choose Delete from the Edit menu Note that deleting all entries will not remove the log file To copy entries from the log database to the clipboard select the required items with your mouse choose Copy or Delete from the Edit menu and then choose Paste from the target application Data is logged directly into a log file associated with each process The Log Database Manager only displays the data stored in this file The New Arrival line at the bottom of the dialog box indicates the number of events recorded into the log file since the last time data was retrieved by the Log Database Manager To update the display use the Refresh command DEFINING FILTER FORMULAS Defining Filter Formulas Filters may be defined for any log process A filter sets the conditions that determine if data
207. ress source address field length data pad and a frame check sequence Gateway A synonym for router in internet protocol IP A gateway connects several IP networks It builds a routing database by exchanging information with other gateways or with information input by the network administrator It relays IP data packets between connected networks Glossary 1 GLOSSARY IP Address A 32 bit quantity representing a point of attachment to the Internet It is usually represented by four 8 bit integers separated by dots Each decimal integer represents a byte in an IP address The IP address is divided into a network part and a host part For example 192 9 211 151 See Appendix E for more information on Internet and IP addresses IPX Internetwork Packet Exchange is a NetWare protocol providing datagram message delivery Local Area Network LAN A group of interconnected computers and other devices MAC Address Media Access Control address that represents a unique physical address for each port in a local area network Map A network diagram showing devices managed by Elite View MIB An acronym for Management Information Base It is a set of objects that contain information about the device Note that MIB 2 is simply a subordinate component of the overall MIB Multicast Packet A packet transmitted to a specified set of nodes on the network Netmask The netmask divides a network into logical subnets This number u
208. ress and a path filename for a generic or specific device initialization file How EliteView s BOOTP protocol works 1 A client station needs its IP address or filename information 2 The client station sends a BOOTP request Since it may not know its own IP address at this time it may send out a request via broadcast 3 The EliteView BOOTP Server receives the request and uses the client station s physical address as a key to lookup the client station s IP address Next the BOOTP Server looks up the filename for the client station 5 1 NETWORK TOOLS 4 The BOOTP Server sends a reply message back to the MAC address initially provided by the client A client station may frequently lookup a filename with BOOTP For example a filename may be needed by the client station to download operating system software from a dedicated file server using another protocol e g TFTP Since EliteView also provides a TFTP Server the service request can be completed entirely via Elite View If the client station provides a generic name such as unix or hubware the BOOTP Server will reply with the corresponding filename in the server This allows multiple file download services for many kinds of devices If the client station does not provide a genetic name the BOOTP server returns the DEFAULT generic filename Starting the BOOTP Server 5 2 To open the BOOTP Database olx File H
209. riables that provide write access or specify a log process 2 The log utility allows you to define new processes for the Log Manager and quickly paste selected variables into the filter and threshold fields 6 11 SNMP MIB MANAGEMENT Menu Description The menus provided for the MIB Browser are briefly introduced below Menu Definitions Table 6 6 MIB Browser Menu Definitions View Toolbar vw Status Bar Clear All Menu Label Description File Create Tree Provides options to open a new tree 7 here the default sets th t at th tl re Y where the defau sets the root at the currently selected node Exit closes the MIB Browser Exit Alt F4 Seatch Search Functions Provides seatch related Search functions Find i Next F3 E SNMP Access MIB Variables Provides standard access Get Request Alt 1 commands for MIB variables along with utilities to wars sets add a new log process display a graph for a selected etbulkReques a Set Request alte4 variable use SNMP Walk to get the value of all the Index alt s child nodes of a selected node or show and edit data SNMP Walk Alt 6 MiBTable Browser Ak 7 in a table using the MIBTable Browser use Request Log Statistic Ee Options Polling Adjust timing for data requests including ptions a j a Poling Time polling interval timeout and retries Set polling to Polling Method comply with the retries defi
210. rk subsystem cannot report its length The error code comes from the function ioctlsocket of the WinSocket API Action Check the network subsystem by error code Memory allocation is not successful 1 27 ERROR MESSAGES 1 28 Cause Out of memory Action Close some applications and retry or restart Windows No usable WinSock dll found Cause The WinSocket network subsystem failed Verify the platform Action Check the network subsystem Open UDP socket failed with error code od Cause An Open Socket operation failed The error code comes from the function socket of the WinSocket API Action Check the network subsystem by error code Receive frame from wrong socket d Cause The Receive process in winsock dll had an error Action Check the network subsystem Send packet failed with error code od Cause The network subsystem has a problem The error code comes from function sendto in the WinSocket specification Action Check the network subsystem by error code Setup received message error error code d Cause Cannot setup a Windows message for received frames The error code comes from the WSASelect function in the WinSocket specification Action Check the network subsystem by error code The network subsystem is not ready Cause The network subsystem may not be the correct platform Action Verify the platform The port number of application is duplicate Cause Two client pro
211. rsion number for this software module Index Fl 4 3 DEFINING THE NETWORK CONFIGURATION 4 4 To automatically discover devices xi In addition to SNMP nodes ScanRate f 1 From the Edit menu choose Discovery Din aseos Rey H 2 Choose the appropriate network protocol ro odes 3 Ifyou need to change the search criteria for devices co i open the Setup dialog box using the toolbar IZ Auto set as default when protocol changes Field Description for Discovery Setup Menu Cancel Table 4 3 Field Description for Discovery Setup Menu Field Description Display IP Node Display IP Nodes without an SNMP agent Display IPX Node Display IPX Nodes without an SNMP agent Display Novell Server Display Novell Servers Scan Rate The scan rate between broadcast requests Retry The number of times to query for device response Auto Set as default when Save the current setup as default when restarting Discovery Protocol changes For TCP IP Nodes e Broadcast within same network Search for nodes across routers Many IP nodes without SNMP can respond to ICMP queries For IPX Nodes e Broadcast is sufficient e Search is not available e NetWare Servers use IPX protocol Click on Broadcast to transmit a query message and wait for responses from the local network Broadcast is also adequate for gathering global responses from IPX or Ethernet nodes located on different networks Ho
212. ry out the steps listed below 1 Highlight the relevant process in the Log Manager screen 7 4 2 Open the Log Information dialog box by pressing the Edif button 3 Enter a new value for any parameter Deleting a Log Process 1 Highlight the relevant log process in the Log Manager 2 Click the Delete record toolbar button Log Controls System Activate Pause toggles all logging activities on off Log Activate Pause toggles logging for a selected process Viewing Log Data LoG CONTROLS Activate Pause Activate System Pause Process Log data is saved in dBASE compatible files EliteView offers several ways to view logged data To view a log file Open Log Manager and double click on the required process e Highlight a process with your mouse and then press the numeric or graphic data display icon Note that the numeric data display icon is just another entry point for the Log Database Manager Open the Log Database Manager from the Program Manager Using the Log Database Manager The Log Database Manager displays data from the different log processes listed in the Log Manager window Information in the log database may be readily copied and shared with other applications Open the Log Database Manager as described above The numeric display posts information for data matching the filter criteria up to the current polling interval including the date time and specific data for the selected variable New
213. s The most common events include cold start warm start link down link up SNMP authentication failure and EGP neighbor loss EGP is the Exterior Gateway Protocol used to exchange routing information Generic traps numbered 0 to 5 in the generic trap field of the trap message are defined in TRAP INI e Specific trap is supported according to the characteristics of the device Specific traps are numbered 6 in the generic trap field A specific trap field identifies the trap type Trap Manager EliteView s Trap Manager collects trap messages and converts them into events The Trap Manager generates a trap event and outputs a text message according to the pattern specified in TRAP INI These events are then handled by the Event Manager If the TRAP INI file is changed re boot the Trap Manager by closing it and then starting it again The Trap Manager has no tangible user interface When the main EliteView program is started if the Trap Manager is not loaded automatically as defined in NETMGR IND then you can load it from the Utilities menu or from the Window s Program Manager by clicking on the Trap Manager icon in the Elite View program group When EliteView terminates the Trap Manager is also closed 8 6 POSTING MESSAGES TO THE REPORT WINDOW Posting Messages to the Report Window Both predefined and user defined system activity may be specified in the Event Manager to be posted to EliteView s Rep
214. s from Other Servers Reade x You can use the TFTP server as a client to receive files from other TFTP servers enue Remote Filename To start a transfer session LocalFiename 1 Choose Read File From from the Service menu FT Keep Fite Upon Fature 2 A dialog box will appear requesting additional information Cancel Check the box Keep File Upon Failure to save a partial file transfer A Conca The required parameters are defined below Table 5 6 TFTP Read File Parameter Description Example Target Node IP address of the target TFTP server This is the source of the original 192 74 255 74 file Remote Filename The file you want from the TFTP server The path is restricted to the SNMPDRV BIN EliteView public directory for security reasons Local Filename Name of the file after it has been received SNMPDRV BIN Keep File Upon Failure Click on this check box to save partial results when file transfer fails Telneting to Other Computers on the Network Telnet is a TCP IP application protocol that allows you to access a remote computer system e g a UNIX or SUN workstation as though you were attached locally via a serial terminal As long as you have a user account on the target system and the necessary user privilege you can execute any text command If you require frequent access to a particular workstation you may want to include it in your network map as an IP Node To tel
215. ses a binary representation to include or exclude address For example these netmasks correspond to various internet classes Class A 255 0 0 0 Class B 255 255 0 0 Class C 255 255 255 0 Network Management Station NMS The computer used to run network management software e g EliteView Messages from EliteView are displayed on the NMS Glossary 2 GLOSSARY Out of Band A way of communicating with a network device from outside the standard network channels Packet The unit of data transfer over a local area network For Ethernet it includes the number of preamble bits the start of frame delimiter the destination and source addresses the data to be transferred and the frame check sequence CRC bytes Protocol A set of rules that allows computers to communicate with one another specifying the format timing sequencing and error checking for data transmission Retries The number of times EliteView attempts to communicate with a device before quitting Also see timeout SNMP Simple Network Management Protocol SNMP The application protocol offering network management services in the Internet suit of protocols Software Interrupt The software interrupt is the communication channel between the device driver e g ODIPD or NWPD and other applications e g WINPD or ELITEVIEW The recommended software interrupt is 0x60 60 hex Subnet A LAN segment which may be reached through a gateway Subnet Mask
216. sineiniy i he oye eda AAA 6 11 Menu Description yds A Sa we Kathie gs VO a eae aa 6 12 Accessing Device Vall s iyieaivents regre rer raty n meee a 6 13 Using the Output Options eiea aE E eked wee hea ey Ae R A ee een a oe a 6 18 Viewing Output Data iis ys en Ste cigs ial aa lot A a id 6 18 Collecting Data with Log Manager 1 0 ccc ccc eee eee e eee eee 7 1 Overview it bea eee ee GES Sa ee eae tl bets eee 7 1 Editing a Log Process eos vate seed eet y seedy eed a mete EE ete ada dy ra 7 3 Adding a New Lop Process init pooh as ui ha E hl oe aie Neda balks caked os 7 3 Hit Sa Meee Ee eee eee Sa ea a ee ees eed ed ae tet eh ee Log Controls 7 5 Viewing Log Data A A weenie A eee ak ered 7 5 Using the Log Database Manager ss ccc c is ec ee cee e Janar ee bende tee debe ade eee eee eee 7 5 Bile Menu aos Soni wash date din bei dis Lentini s outa ie oe tie a behind duet 7 6 Edit Meni sect ciate ttn DE Se Sa ead Ma EA ee a eee eed 7 6 Defining Filter Formulas sh sik Aes E BI Be Bs Be A A i 7 7 Filtet Formula citar eas Fey Vr log eee E owe badly da y 1 1 Filter Formula SODA pS AA RA AAA EA AS AAA EA A 7 8 Defining Threshold Formulas cisco da cd Seda sie ida 7 10 Threshold ys Filter Formula 00 Ai ET 7 10 IACCU ACY rar ar A A AA AA 7 10 Threshold Formulas sii o G4 stain 4 A A et ras Shes et 7 11 Threshold Formula Syntax oos o A A ees Pe a ea 7 11 Chart Manager Utility ii Spee Buhle Seles lade Ge A A 7 14 Basic Functions of C
217. ss tables see Device Menu Commands for a specific switch select the switch and then click on the Learn tab at the bottom of the Where You Are dialog box Self Table To display the contents of the self address tables see Device Menu Commands for a specific switch select the switch and then click on the Self tab at the bottom of the Where You Are dialog box Option Menu Commands Setup Before sending packets to the devices on the local network you should specify the default settings 1 Select Options gt Setup from the Option Menu 2 In the Setup dialog box set polling parameters that are applicable for your particular network environment Parameters e Default Polling This is the number of times per second that Where You Are will issue SNMP query messages see Broadcast Default Timeout Maximum elapsed time in seconds Where You Are will wait for a response from a target device The optimal value depends on your specific network Default 5 seconds e Default Retries Maximum number of attempts Where You Are will try to get a response from the target device before declaring that the session has failed Default 3 BATCH UPGRADE e Auto broadcast on startup If this box is checked Where You Are will automatically transmit a broadcast message on startup Output When you click on the Output tab the history of actions carried out by Where You Are as described in Device Menu Commands will be displayed Batch Upgrade
218. ssage into the event database CAUTION Excessive CRC errors on device For more detailed information on Log and Event parameters refer to chapters 7 and 8 respectively Let s say that you want to monitor the total packets received by an SNMP device whose IP address is 192 72 24 1 Then you would like to save this value every 60 seconds between 9 00 AM and 5 00 PM And if the rate is greater than 1000 per second you want to save the value and at the same time be informed of the situation through an audible alarm such as a beep Suppose you consider this as a critical condition and would like to call it Hot 1 A 4 USING THE LOG AND EVENT MANAGERS TO MONITOR THE NETWORK By checking the target SNMP device s MIB you find that the variable ezRptrTotalFrames contains the value that you need Further this variable belongs to the EZ Stack 10 module The term MIB module is synonymous to the term MIB Name in the MIB variable information window of the MIB Browser Additional information you already know includes index is equal to the IP address of the target SNMP device and the community is equal to public To monitor the total packets received by the target device 1 Fill in the following table with all available information Table A 2 Port Packet Reception Parameters Parameter Given Information Target Address 192 72 24 1 Community public MIB Module SMC3
219. ssed il the Evian Log a a aa f da Manager by clicking LOG and defining the required event InNUcastPkts 0 0 m criteria Refer to the sections on Viewing Statistics or Adding nDiscarde e s ot 4 i InEnor 0 o YE E a Log Process if these functions are required DutOctets 225597 6524 me J _J OutUcastPkts us 27 3 Ja OutNUcastPhts 0 o J E E OutDiseards 0 o om i i OutE nor 0 0 O Bel j Field Description for Interface Statistics Window Table 6 5 Field Description for Interface Statistics Window Field Description Interface Index A unique index for each subnetwork connection InOctets Total number of bytes received on the interface including framing characters InUcastPkts Number of subnetwork unicast packets delivered to a higher layer protocol InNUcastPkts Number of non unicast packets i e broadcast or multicast delivered to a higher layer protocol 6 9 SNMP MIB MANAGEMENT 6 10 Table 6 5 Field Description for Interface Statistics Window Field Description InDiscards Number of inbound packets that were discarded even though no errors were detected One reason for discarding such packets is lack of buffer space InError The number of inbound packets containing errors that prevented them from being delivered to a higher layer protocol OutOctets Total number of bytes transmitted from the interface including framing characters OutUcastPkts
220. t Mask Those bits in the mask to match 0 or not match 1 and protocol headers Raw Data Allows you to enter a specific data pattern to filter Select Data and input the filter pattern select Mask to indicate the relevant bits then select Not Mask to indicate the bits that should match or not match Decoded Details If the frame and protocol type are specified then you can filter specific fields directly from the frame Load Save As Loads a predefined filter into the filter table or saves the current filter as a file The following example shows a filter expression designed to capture any errors occurring in AppleTalk packets While the other example shows filtering for decoded details that is designed to capture any Ethernet II packets directed to the IP address 10 1 0 23 that have the Don t Fragment flag set Filter Edit x Index 27354 I Channel monitor 27354 Erame Type Ethemern z Packet Status any Packets z Protocol Poo C RawData Decoded Details Index 27354 ae Channel jonitor 27354 me DEE Version Header Length ZX Dont cae z IP protocol version b0 b3 and h Frame Type Ethernet Il Packet Status any Errors Service Type fx Dontcae 7 Type of service Precedence bC Total Lenath XXXX Dont Care y Total length of the IP datagram n Identification XXXX Donl Cae 7 A unique integer that identifies th Protocol Upper Layer Protocol E Name Ethernet Il Uni
221. ta Manager This will copy the selected data into the Windows clipboard 4 Open the application that you want to use For example load Microsoft Word if you want to copy the information to it 5 Paste the information from the clipboard onto the Microsoft Word file And then save it if necessary A 7 TYPICAL ELITE VIEW APPLICATIONS A 8 APPENDIX B CUSTOMIZING ELITE VIEW EliteView is a powerful network management platform that is designed to meet all your needs To maximize system usability and functionality EliteView takes full advantage of all user and programming interfaces available in the Microsoft Windows 95 98 NT 2000 XP and Vista environments You can easily customize EliteView by editing the NETMGR INI TRAP INI and the configuration files found in the EliteView directory C EV60 These files use the general format of the Windows initialization file This chapter describes the contents of these INI files EliteView s Initialization Files The initial settings for the EliteView program modules are found in several different initialization files The default directory for initialization files is C EV60 To view these files use any word processor or text editor e g NOTEPAD EXE Initialization files are also included for the platform program and several other EliteView modules as described below You may modify these files to meet your particular needs However be sure to maintain backup copies of the original
222. te icon in the EliteView program group If you are not opening the MIB 2 Viewer directly from the EliteView map then you must also fill in the device interface parameters in the MIB2VIEW initialization dialog box including protocol type target address SNMP community and polling specifications Once loaded the MIB 2 Viewer begins searching for definitions for the eR intciface specified object in EliteView s MIB database After the target data has been 5 Address Translation retrieved open the directory branches along the path leading to the required ER A variable by double clicking on each intervening node Note that the icons for eD cur collapsible nodes are highlighted at the top AR TCP i UDP 1 EGP AD SNMP After opening the required window you can readily view all the key variables associated with the selected topic To copy MIB data into the Output D 5 window just press the Output button You can edit and save the information New Open Save Save As copied to the Output window using the buttons provided in toolbar w a amp El Undo Cut Copy Paste The toolbar for the MIB Viewer contains two basic button groups for file management and output editing After creating a status report via cut amp paste and manual annotation be sure to save your file before exiting Elite View Note that a brief description of every toolbar button is provided in the Status bar at the bottom of the screen For a more detail
223. terface Admin Window 1 1 0 0c cence 6 8 Field Description for Interface Statistics Window 1 2 0 eee eee eee 6 9 MIB Browser Menu Definitions oooooocccccononococccr eee teens 6 12 MIB Variable Textual Definitions sa a o rr 6 14 Field Description for Log Manager Information Dialog Boxes 00 000 e ee eee eee 7 4 Elements o Filter Formulas a it aga tees eA duc ed ed Saget N EAA 7 9 Elements of Threshold Formulas ocio cari da dead ad 7 13 Chart Manager Menu Definitions osare 0 cee eee eens 7 14 Eos Chart Information jens ia SI A A ia 7 15 Chart Manager Graph Control seai saia ca a a a ai DA 7 18 EVER EACUOAS A A A o A a 8 3 Event Daty tosi A dad A a ita 8 5 Report Window Menu Definitions oooocccccccnononoccrccc eect eens 8 7 RMON Manager Probe Window 0 cra 9 2 RMON Manger Main Sereno ii ards devia ite A uated i Sede tad lee hal te 9 3 RMON Groups E sis han ts Sache eats lee aaah Me aaa Bee CSG Biol Reo RES 9 4 Statistics Group Control Table 20 6 ee eee eee 9 5 SMC6724L3 1 Interface Description os sosa sije e cece ee eee eens 9 6 SUSE ACASO a O tach ne 9 8 Statistics Parameter Descriptions erreser enn ia a or 9 9 Statistics Menu a d Tool Bats i Seite 4 ob A tae oh ey oo 9 10 xiii TABLES xiv Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Tab Table F 1 Tab
224. the connections between various network devices and to quickly activate dedicated management tools for a selected device These maps describe the status of network devices their physical location and their logical organization This section describes how to create maintain and use network maps You can organize network maps using any number of hierarchal levels The main EliteView program is used as the primary interface to most of the EliteView modules However this is also where you create and edit network maps The following menus are used for map functions CREATING NETWORK Maps Menu Description for Map Functions Many of the items included in the menu bar are also provided in the toolbar The following table describes these basic tools Table 4 5 Menu Description for Map Functions Menu Label Description File File New Map Initializes required parameters to create a new network New Map ae Open Map Open Map Opens an existing network map Save Map Save Map Saves the current map along with any changes ave pAs Save Map As Saves the current map under a new name Exit Exit Exits EliteView closing all subordinate modules Edit Add Object Adds a new object based on a textual description to Edit the map placa ie Modify Object Allows you to modify any parameters for a map Modify Object object E Delete Object Del Duplicate Ones Delete Object Deletes the selected map obj
225. the entry in the Control Table Type The type of action that is taken for the alarm This can be None Log Trap or Log and Trap Community The SNMP community name that a trap manager must use to receive trap messages Displaying Events in the RMON Manager The Event determines the action to take when an alarm is triggered The response to an alarm can include logging the alarm or sending a message to a trap manager To display each time an event was triggered by an alarm first highlight an entry in the upper half of the Event Control Table and then click on the Log button The Log Table at the bottom half of the Event Control Table window will display each time this event was triggered It shows the log index number the time of an event and the description of the event that activated this entry Note that there are no display windows associated with the Alarm and Event groups other than the control tables Host Group The Host Group can maintain statistics on all devices found on the network with the only limitation or being the amount of available buffer space A full set of statistics as defined in the Statistics Group can be maintained for each unique address This group is generally used as one of the last steps in troubleshooting For example if a network device has triggered a predefined event you can configure the RMON probe to collect host information for the media interface where the problem occurred After you have coll
226. the highest recorded value for a selected statistic This group can be used to identify the most active hosts on the network in regard to certain statistics The values are displayed as an overall rate for a specified interval for a specific number of top hosts The group can be used to quickly identify the most active hosts based on a certain statistic such as those that are transmitting the most broadcast messages or those that are reporting the largest number of errors Use the control table shown below to configure entries for the Host Top N group including the device interface the statistic to monitor the duration to monitor and the number of top hosts to list Click on the Add Edit button to add edit an index entry The dialog box that opens is described in the following table 9 18 Host Top N 192 168 1 3 2 00 0 29 90 7E F9 3 01 80 C2 00 00 00 4 00 00 00 00 00 17 5 00 00 8 49 5E DC 6 FF FF FF FFFFFF 7 00 30 F1 8F 04 9F 8 01 00 5 00 00 01 The entries are sorted according to the most active hosts with the change in value delta ceocoond S RMON UTILITIES and rate of change shown by the table at the top of the screen and the rate shown by the graph at the bottom of the screen The configuration and display options are listed below Table 9 15 Host Top N Menu and Tool Bar Descriptions Field Description File Exit Polling 5 Automatically resets polling time after each per
227. the map up into several pieces that can be opened independently The following figure shows an example of the network map for our offices in Europe The submap icons are logical links to other maps In larger networks you can represent the overall configuration as logical network segments To view a subordinate map double click on the corresponding submap icon The display shows the path name for the selected submap in the title bar Submaps may also be used to view different maps of the same network For example you might use several maps showing ANetwork as the physical view Organization as the logical network hierarchy Offices as the network organized by offices ay landat 3 2 i Lad At the next lower level you can depict the network backbone for the selected network A LAN Segment is a special kind of view only object that is designed to show a common backbone on a network The LAN segment is also commonly used to depict various networks based on different protocols e g UDP IP or IPX connected to a common backbone CREATING NETWORK Maps At the lowest level place the actual network devices and draw in all interconnections This gives you an accurate picture of the network and also lets you activate applicable management software modules For SMC s network devices the corresponding device management module will be activated when you double click on the device icon Modifying Objects
228. ther device 2 There may be a cabling problem Suggestions 1 Try changing the address of the EliteView NMS 2 If EliteView is running you should see a trap and an alarm indicating that a device has been restarted From the Alarm Log copy the IP address into the search criteria and attempt to discover this node If the node still cannot be located check for cabling or other logical problems Trap Manager MIB Variable Not Found This agreement is governed by the laws of the Province of Alberta Canada The CodeBase DLL SUB LICENSE consents to jurisdiction in the province of Alberta Canada Symptom Running Trap Manager shows this error message Possible Causes 1 The specified variable does not exist in the MIB database 2 The MIB database has been changed Suggestions Verify that the specified variable does exist in the MIB database M Tiap Huriayus A MIB vatiabla backupSacPot not lound APPENDIX I ERROR MESSAGES The error messages related to the overall EliteView platform are described in this appendix Error messages relating to specific network devices are listed in the corresponding EliteView manual The following error messages are sorted by program module First match the error message s label with the module name in this appendix and then look up the error message in alphabetical order Elite View A device should have three bitmap files in bitmap section of NETMGR INI Cause The number of bi
229. tion problems or fine tune network performance From captured data you can view the associated network protocol summary information for each packet or a detailed hexadecimal and ASCII breakdown of all traffic Use the control table to configure and activate channels as described below RMON UTILITIES Channel and Buffer Control Table xj ester controrrete x Tota 1 Read Status Done Control Table T 1 Read Status Done Owner Interface Data Control Accepted Captured CDE a 2 4 Owner monitor Buffer 27354 Index 27354 fi etherO y Full Action Lock Matched y Capture Slice Size 500 Bytes y Separate Control Tables x Add E i a 7 Fiters Butters Refresh Time for Control Table Separate Tables Ma Interface Idx Accept Type A Accept Type 54 monitor 1 Matched Table 9 18 Channel and Buffer Control Table Field Description Owner The person who created this entry Interface A media interface on the monitored device MIB 2 1 3 6 1 2 1 2 2 1 2 Data Control Indicates if the capture channel is enabled or not The capture channel may be manually enabled or disabled using the On Off button Or a Turn On Event defined for this channel can be used to enable it Once enabled the channel will start capturing packets that pass the filter Accepted Indicates the number of times this channel has accept
230. tion program is set as the default application which means that it is invoked only if no other definition for an individual device exists Optional Parameters Command line parameters of the program Optional entry Example Sample entry for startup section startup total 2 1 1 EVENT EXE 2 1 TRAPMAN EXE From the startup section you can view the following data e There are two applications that will be loaded with the main Elite View program These are the Event Manager and the Trap Manager This section determines the settings for protocol selection and polling parameters under the Discovery module These settings are determined by the choices you make during Configuration and within the Discovery Setup menu see Using Discovery on page 4 2 INSIDE THE TRAPINI FILE Parameter Definitions for the discover Section Table B 9 Parameter Definitions for the discover Section Parameter Given Information protocol Determines the initial protocol selected when the Discovery module is opened Values UDP IPX Ethernet autosave Saves options including currently selected protocol type and other entries under the Discovery Setup menu Refer to the last item in the Discovery Setup menu If you choose autosave then all the items in this table other than broadcast are updated scantate The search rate at which query messages are transmitted r
231. tmap files for a device is incorrect Action Check the bitmap section of NETMGR INI A submap should have two bitmap files in bitmap section of NETMGR INI Cause The number of bitmap files for a submap is incorrect Action Draw two bitmap files for a submap object Bitmaps for a device should have the same size Cause Some bitmap files for a device are not the same size Action Redraw the bitmap and make its size equal to other bitmaps Cannot find toolbar bitmap Cause Toolbar bitmap does not exist Action Draw a new bitmap for the missing item Cannot load xxx file Cause Cannot load xxx file as background bitmap Action Choose another bitmap file Cannot move a submap to its child Cause An attempt was made to move a submap to its child map Action This operation not permitted 1 1 ERROR MESSAGES 1 2 Cannot open submap window Cause File may be corrupt Action Recreate a new map file Cannot read bitmap file Cause The bitmap file defined in the bitmap section of NETMGR INI may be corrupt Action Recreate the bitmap file Cannot read bitmap file for submap Cause The bitmap file of a submap object may be corrupt Action Recreate the bitmap file for the submap Cannot run the program xxx Cause File xxx may be corrupt or does not exist Action Reinstall the concerned file Create file error xxx Cause Create file xxx operation failed Action Check disk space devi
232. to this system Data for this window is extracted from the Interface Group y in MIB II RFC 1213 Each MAC frame type supported by a Ic NE physical network interface is listed as a unique logical imertace Desception EtherMet Port on unit 1 port network interface in the display window Refer to ifType in 1 Type ethesnet emacd RFC 1156 For example even though there may only by one Physeial Address 021101241A08 Intestace State up Operational State up concurrently support both ethernet csmacd and Specille oo iso88023 csmacd Also note that the same type may be reported more than once where a logical interface includes Lose several valid subtypes For example ethernet 802 2 and physical network interface on a monitored device it may ethernet II both fall under ethernet csmacd Field Description for Interface Admin Window Table 6 4 Field Description for Interface Admin Window Field Description Interface Index A unique index for each subnetwork connection Description A textual description of the interface which may include items such as the product name manufacturer or version number for the hardware interface Type The interface type based on the physical link protocols running immediately below the network layer e g ethernet csmacd where csmacd indicates Carrier Sense Multiple Access Collision Detection Physical Address The interface address used at the protocol layer immediately b
233. uide to Map Building The simplest approach to creating a network map is listed below Table 4 1 Creating a Network Map Command Menu Discovery Utilities Add Object s to Name Database n Get Objects Edit Add Object Edit Modify Object Edit Draw Network Connection 7 Save Map As File DEFINING THE NETWORK CONFIGURATION 1 Use Discovery to locate network devices 2 Move selected objects from Discovery onto the map by either of the following methods Drag objects directly onto the appropriate map e Use the Get Objects command to fetch objects based on protocol type from the queue of discovered devices 3 Use the Add Object command to define additional symbolic objects such as a LAN Segment or Submap Draw in network connections using the toolbar in the EliteView Platform program 5 Save your map under an appropriate filename Discovery Elite View can automatically discover any device using a specified protocol i e SNMP over UDP IP ot IPX by polling within a specified network community or address range EliteView s Discovery module sends commands out to the network and waits for responses Devices are classified based on whether or not they have a resident SNMP agent When a device responds EliteView queries for SNMP functionality If a device has no resident SNMP agent EliteView adds a generic bitmap to the window for discovered devices based on protocol type However if a device
234. ule displays any system events or user defined events specified in the Event Manager The report window shows all network alarm messages in chronological order Each entity is stamped with a time and date RMON Manager Remote Network Monitoring allows you to instruct a remote device to collect information or respond to specified events on an independent basis An RMON capable device can independently perform a wide range of tasks significantly reducing network management traffic It can continuously run diagnostics and log network performance If an event is triggered the remote device can automatically notify the network administrator of a failure and provide historical information about the event If the remote device cannot connect to the management agent it will continue to perform any specified tasks and pass data back to the management station the next time it contacts the remote device 3 4 Erre View MODULES TFTP Server This module is used to download agent software to the requesting device It can be used to download 22 software to any EZ Stack TigerStack and TigerSwitch management module For all other SMC devices downloading is performed via out of band mode The TFTP server is also used to perform file transfers between any two stations running EliteView Trap Manager Trap Manager has no tangible user interface It is only used to pass events to the Event Manager This module receives trap messages and converts the
235. ult this database when accessing devices Under normal use rely on the setup program for new management applications to automatically adjust the MIB database However if you need to modify the database yourself the compile operation can be carried out interactively or as a batch process Specific MIB databases can also be unloaded when they are no longer in use or out of date Caution Compiling changes the MIB Quit EliteView before running this process to make sure no module accesses the database while it is being compiled MIB Database MIB DBF MIB DBF and MIB MDX You can find these files in the EliteView directory MIB text files have the following format lt MIB Name gt BEGIN END Each MIB text file can contain several MIB modules which we may call lt MIB name gt EliteView accesses external MIB variables via this name Starting the MIB Compiler Running the MIB Compiler MIB COMPILER Select MIB Compiler from the EliteView program group It will automatically load the current MIB database as shown below MIB Compiler MIB Module List BRIDGE MIB CONFIG MIB DNS RESOLVER MIB DNS SERVER MIB ENTITY MIB EtherLike MIB HC RMON MIB HP AUTH MIB HP DHCP RELAY HP httpManageable MIB HP ICF BASIC HP ICF BRIDGE HP ICF CHASSIS a m Compile Status Status Done Directory Filename Module Line 2 HP ICF DOWNLOAD Labe _ snmpEngineGroup HP ICF FAULT FI
236. umber of specific traps defined for this enterprise Example Sample entry for enterprise section enterprise total 1 1 1 1 3 6 1 4 1 259 15 From the enterprise section one can read the following information The entry defines a single enterprise total 1 The enterprise is active with object identifier equal to 1 3 6 1 4 1 259 This enterprise defines 15 traps B 13 CUSTOMIZING ELITE VIEW Specific Trap Sections B 14 Each specific trap is defined in a section of its own The section name takes the following format Ent n m where n is the sequence number of the enterprise m is the specific trap number To edit specific traps 1 Define trap message using the following format message string The string variable can be any character string with some components generated from the information in the variable list You can use variables in the form of ox where x is any letter from a to z 2 Define variables generated from trap messages using the following format x Object_name Symbol The following table describes each item Table B 14 Trap Message Parameters Parameter Description x Variable name any letter from a to z Object_name MIB object name defined in the MIB database Symbol A symbol used to identify the use of a value or index in the object name e The variable binding uses the format object instance where instance is the index of a table entry if a table is bei
237. vice l Tools e Alive Test Opens the Alive Test for the selected device ae s MIB Browser Opens the MIB Browser for the selected device Ive 1es e MIB 2 Viewer Opens the MIB 2 Viewer for the selected device MIB Browser MIB 2 Viewer Telnet Opens a connection to another computer on the network Telnet through which you can execute programs or access data as though attached locally RMON Manager RMON Manager Provides access to to all nine RMON groups for recent SMC products that support RMON AH Window e Cascade Arranges all open Elite View windows in cascaded Window fashion Cascade Shift FS e Tile Arranges all currently open Elite View windows in tiled Tile Shift F4 fashion Arrange Icons Arrange Icons Arranges all Elite View icons on the screen vi e select window Switches to the selected Elite View window Utilities Accesses most Elite View modules Utilities Log Manager Log Database Manager BOOTP Server TFTP Server Report Trap Manager Event Manager Name Database Manager Discovery MIB Compiler 3 10 STARTING ELITE VIEW Table 3 1 EliteView Program Menu Definitions Menu Label Description a Options Change Settings Allows you to define the default map SNMP Options community polling interval default timeout default retries and Change Settings whether or not to save the desktop when EliteView is closed Change Password Change Pass
238. vice information is dumped from Discovery the Name field is automatically filled 4 1128 MAC Address IP address 10 2 56 19 in using the network address Therefore you should update each entry to include a Poo 1 Sid meaningful name for these devices You can do this directly from Discovery but it Device Type SNMP Node i Notes a may be easier using the Name Database Manager where the entire list of devices is de E 4 gt readily available for reference Get MAC OK Cancel 4 7 DEFINING THE NETWORK CONFIGURATION Searching for Device Entries You can easily display all device entries that meet your specified search criteria Simply click on the Search button and fill in the following parameters e Search Mode ALL or MATCHED Sort Key Device Type MAC address Name or Protocol Sort Order Ascending or Descending Search Keys Name Address MAC Address Protocol and Device type If you select a search mode of ALL then the search keys are disabled and all entries in the name database will be displayed If you select MATCHED search mode you should include the device name network address physical MAC address protocol type or device type or any combination of these Also remember that the search for device name is case sensitive Creating Network Maps Network maps are like road maps they visually depict the entire network hierarchy Network administrators use them to trace out
239. vices in turn BatchUp This module is used for downloading operating code files into switches located on the local network or on remote networks Use the Broadcast and Search features to find devices on the network These devices can then be added to the Backup List and have their configuration file backed up Use the Backup feature to backup the configuration files for network devices Create a backup schedule using the Start Schedule and Stop Schedule features BOOTP Server The BOOTP Server maintains a database of network addresses and a list of corresponding boot files BOOTP protocol runs on the UDP IP stack It is used by network devices to find out their own IP address and device initialization file s to download Device Manager Each of these modules supports advanced management functions for the corresponding device On line help is provided for each of these devices EliteView currently includes device management modules for the EZ stack TigerStack and TigerSwitch series 3 2 Erre View MODULES Discovery This module is used to automatically detect active devices on the network by polling within a specified network address range or community Discovery sends commands out to the network and waits for responses When a device responds EliteView queries its functionality If it responds correctly a corresponding bitmap icon is added to the Discovery window EliteView Main Program The main EliteView program provides th
240. w MIB is from a third party SNMP device To add a new MIB into the EliteView MIB database 1 3 4 Get the MIB text file of the third party SNMP device Let s assume that the filename of the MIB text file is DEVICE MIB Copy the third party MIB into the EliteView directory Type EVICE Copy d D MIB c ELIT EVIE Type the full name of the MIB file in the Filename field Select Load from the MIB Compiler DEVICE MIB is now included in the EliteView MIB database Tip following things 1 Use Discovery to search for the third party device Now that the third party MIB has been added to the EliteView MIB database you can do any of the 2 Drag and drop the third party device icon onto any EliteView submap Third party devices are labeled as an SNMP node on the EliteView map 3 Double click on the SNMP node to bring up the MIB Browser A full knowledge of your third party MIB will allow you to input the necessary parameter in each box prompt This will allow you to view the status of any MIB variable you wish to monitor 4 Use Log Manager to gather data from the SNMP device A 1 TYPICAL ELITE VIEW APPLICATIONS 5 Use Log and Event Manager to monitor the SNMP device 6 Customize Elite View to receive third party traps 7 Import Logged data into other software for further processing Managing a Third Party Device Using the MIB Browser Before you can manage any thir
241. wever to find IP nodes on other networks use the Search command and provide a specific address range If you are only interested in a specific range 3 i A From of stations or need to search for stations that are difficult to reach then click To on the Search button specify the address range and adjust the scan rate if E required Discovery will search for devices within the specified range Scan Speed ifi Stalions Sec Cancel The status line at the bottom of the Discovery window shows the status of the search To temporarily halt the process press the Pause button press Resume to continue DISCOVERY 6 The message End of Search will appear when the discovery process is completed 7 Move selected objects from Discovery onto the map by either of the following methods 1410665 144 104 04 AS Drag objects directly onto the appropriate map Use the Get Objects command under the Edit menu to fetch objects based on protocol type from the queue of discovered 111s devices 8 Draw in the existing connections and save the updated map Refer to Creating Network Maps for detailed information on building a network map Adding Community Strings to Discovery Discovery will search for devices within the specified communities Insert access control string for as 2 authorized community To include any communities other than public add the appropriate name to the Community dialog box You c
242. wn arrow to increase or decrease its value Time interval is the duration in seconds between the transmission of query messages from your PC the network management station NMS Click Pause to halt the Alive Test temporarily Click Resume to re start the Alive Test e Click Reset to clear all the statistics Click Sef to specify a gateway for the target device To exit the Alive Test click on Exit The Alive Test collects a number of statistics These include Table 5 3 Alive Test Statistics Statistics Description Example Packets Sent Number of messages sent by Alive Test 7 Packets Received Number of echoed messages received by Alive Test 6 Received Percentage Ratio of messages received to messages sent 85 Average Round Trip Average time interval between the original message sent and the echoed 900 ms message received DOWNLOADING FILES WITH THE TFTP SERVER Problem Solving with the Alive Test The Alive Test helps determine a number of network conditions 1 Symptom No response with the Alive Test Condition No response is ever received during an Alive Test packets received is 0 Possible Cause The device does not exist or there is a cabling problem between your network management station and the target device 2 Symptom No response with Elite View main program but responds to the Alive Test Condition A device responds to Alive Test packets received is not 0 Possible
243. wnload function will be disabled 1 25 ERROR MESSAGES Cause The MIB may not contain the SMC MIB Action Use the MIB compiler to add the SMC MIB Initialize namebase failed Cause The name database dynamic library failed to initialize Action The Namebase dbf file may be corrupted use the namebase manager to check it Invalid Retry value Cause The retry value should be between 0 and 2000 Action Change it Invalid target address Cause The target IP address or name is not correct Action Use the name in the name database or correct the IP address Invalid Timeout value Cause The timeout value should be between 0 and 2000 Action Change it Open SNMP communication channel failed Cause The network subsystem may have failed Action Use the alive test program to make sure the network subsystem is OK Open TFTP communication channel failed Cause The network subsystem may have failed Action Use the alive test program to make sure the network subsystem is OK Out of memory Cause Memory is not enough Action Add system memory or close some applications and retry Run AccInfo failed Cause tftpsvr exe may have abnormally terminated the last time it was run Action Restart Windows and retry TFTP DLL Bind to UDP socket failed with error code od 1 26 IFTP DLL Cause The Bind Socket operation failed The error code comes from the function bind of the WinSocket specification
244. word Changes the password required to display the map Map Infomation A Map Information Displays all user defined parameters for each Cb a device included in the current map Toolbar Search Object Searches for a network device by address or label Status Bar the later of which must be defined in the network map Toolbar Status Bar toggle buttons to display or hide th Configure Toolbar e e aa a items Config Toolbar Utility used to specify toolbar layout not shown here Floating By clicking anywhere in the background of the EliteView program you can open a menu that includes various functions relevant to the current module Many of the items included in the menu bar are also provided in the toolbar The following table describes a few of the buttons found in the main EliteView program The other buttons which are used for creating network maps are described in the following chapter Table 3 2 EliteView Program Toolbar Button Label Description Exit Shuts down the main EliteView program and all subordinate modules Help Provides on line help for this module 0 About Displays the version number for this module 2 3 11 GETTING STARTED Configuring Polling Parameters Before directly accessing devices from the network map you should specify x the default settings These defaults are provided as a convenience for you rR
245. y been problems with this firmware Download Older Version Check the Download older version check box to download op code with an older version number than the existing firmware in the switch Default Polling This is the number of times per second that Batch Upgrade will issue SNMP query messages messages see Broadcast Default Retries This is the number of times that Batch Upgrade will issue SNMP query messages messages see Broadcast Backup Backup is a tool that used to backup the latest version of the configuration file on a network device It replaces the conventional way used to backup files by setting SNMP commands Backup can load devices from a Map file Created by Elite View or an exported file dbf discover and collect lots of networking devices located in different places Users can use simply Drag and Drop operations to configure backup information After clicking the Backup or Start Schedule speed button or using the Utilities menu the program will automatically process these devices in turn File Menu Commands Load From Map Map View can load device from a Network map file Refresh File List Refresh File List refreshes the files in the File View tab NETWORK TOOLS Utilities Menu Commands 5 16 Broadcast Click Broadcast from the Utilities menu to transmit a query message and wait for responses from the local network Broadcast is also useful for gathering global responses form Ethernet nodes located on
246. y loaded modules and then select Unload If other MIB modules link to the module you wish to unload EliteView will ask you to unload these modules first before you can successfully unload the required module Viewing the MIB Module List Use the scroll bar next to the MIB Module List on the MIB Compiler This list shows the modules currently loaded in the MIB compiler Things to remember when using the MIB Compiler The system always loads the current MIB database To replace a MIB with its new version first unload the older version and then load the new version If an error occurs during the loading or unloading process the MIB Compiler automatically skips the erroneous command and moves on to the next one MIB 2 Viewer The MIB 2 Viewer is a generic SNMP monitoring tool used to browse MIB II e the Management Information Base defined by RFC 1213 By browsing through this MIB you can access information recorded in MIB II for any SNMP compliant device attached to your network However to set MIB variables remember to use the MIB Browser Note that although all SNMP devices support MIB II most groups are optional and may not be implemented Only System Interface and SNMP groups ate likely to be found on all systems 6 5 SNMP MIB MANAGEMENT 6 6 You can invoke the MIB 2 Viewer from the Tools menu in the main EliteView program preferably after selecting a device from the EliteView map or by clicking on the appropria
247. y the current map Map Information Displays all user defined parameters for each device included in the current map by means of the Report Program Search Object Locates specified object within map based on label or address For information on menu items or buttons that appear under the main EliteView module but are not described in this section refer to Using the Main EliteView Program on page 3 9 Table 4 6 Map Editing Toolbar Buttons Button Label Description Add New Object Adds a new object to the current map Delete Object Modify Object Deletes an object from the current map Modifies the description for an object Connect Object Connects the selected object to another object ES le 4 10 Disconnect Object Disconnects the selected object from another object CREATING NETWORK Maps Editing Map Objects The Edit menu provides all the tools you need to compose a full scale hierarchical map of your entire network You may add or modify object descriptions draw in physical connections specify a bitmap to display as the background image for your map edit any labels or legends required for the map and then lock it to prevent further modification Adding a Map Object The best approach to adding a map object is to first locate the target device using Discovery drag the object onto your network map and then enter the additional information usin

SMC Networks 6.20 Switch User Manual

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