Sierra 2131232 Computer Drive User Manual
Contents
1. AirCard USB Modem is configured the profile may already be set up or you may need to create one Note If you have a pre paid wireless account you ll need to have credit in your account before you can connect Windows Once the software is successfully installed and the profile is set up the AirCard USB Modem is ready to use The first time you insert the AirCard USB Modem in the computer it takes a few seconds for it to locate the network While the AirCard USB Modem is scanning for a network the Connect button is unavailable 2131232 When you use the AirCard USB Modem with the same computer TRU Install verifies that the correct software is already installed This process may take a few seconds Scenario Required action Watcher automatically detects or creates a Click Connect default profile Watcher prompts you to create a data profile 1 Click Yes then If Watcher opens the Options window Profile a Click OK to accept that profile or choose pane and pre selects an appropriate profile another from the drop down list normally the name of your service provider b Clie Connect from the drop down list If Watcher opens the Options window Profile You need to create a profile manually Refer to the pane the Profile name field is blank and Watcher online help for details your service provider is not included in the 1 Cl l 4 ck Help gt Help topics or click the drop down list P p top pa bu2. MHz WCDMA 800 Band 6 875 885 MHz WCDMA 900 Band 8 925 960 MHz LTE Band 4 2110 2155 MHz LTE Band 17 734 746 MHz LTE Band 7 2620 2690 Frequency band support Technology Location 850 MHz cellular band 900 MHz EGSM band 1800 MHz DCS band 1900 MHz PCS band WCDMA 850 Band 5 WCDMA 800 Band 6 WCDMA 900 Band 8 WCDMA 1900 Band 2 WCDMA 2100 Band 1 North America Europe Europe and Asia North America North America Australia and New Zealand Japan Europe Asia and Australia North America Europe Asia and Australia 21 AirCard USB Modem User Guide Technology Bands Location 4G LTE Band 4 North America LTE Band 17 North America LTE Band 3 Australia LTE Band 7 Australia Environmental specifications Operating NG 10 95 C 32 TF to ST temperature 0 C to 45 C 32 F to 113 F for AirCard 318U and AirCard 326U ambient Storage 40 C to 85 C 96 hours 40 F to 185 F temperature Humidity 85 C 85 relative humidity for 48 hours non condensing Vibration Random vibration 10 to 1000 Hz nominal 6 G RMS in each of 3 mutually perpendicular axes Test duration of 60 minutes for each axis for a total test time of 3 hours Drop 1 mon concrete on each of 6 faces 2 times 22 2131232 Rev 9 Aug 11 Regulatory and safety information Notice Because of the nature of wireless communications transmission and recep
3. desktop shortcut or e Selecting Start gt Programs gt Sierra Wireless gt AirCard Watcher Depending on how your profile is configured your browser VPN or other program may launch automatically anytime you launch Watcher Launching Watcher Mac Watcher starts automatically at login To disable this feature go to Watcher gt Preferences You can also start Watcher by navigating to the Applications gt Sierra Wireless folder and double clicking AirCard Watcher Tips To keep the Watcher icon in the dock 1 Launch Watcher 2 Click and hold the Watcher icon in the dock 3 From the pop up menu select Keep in Dock AirCard USB Modem User Guide 10 Reinstalling the software Windows If you need to reinstall or repair the Watcher software 1 Go to Start gt Control Panel gt Add or Remove Programs 2 Uninstall Watcher 3 Insert the modem into your computer 4 Follow the on screen instructions Or in Watcher 1 Select Tools gt Software Installation Mode 2 Follow the on screen instructions Note Do not remove the AirCard USB Modem until the software installation process is complete Mac To uninstall Watcher 1 Select AirCard Watcher gt Uninstall AirCard Watcher 2 Follow the on screen instructions Connecting to the network To use your account and connect to your service provider s network you need to have at least one profile set up on your AirCard USB Modem Depending on how your
4. metal powders and any other area where you would normally be advised to turn off your cellular phone or vehicle engine e Near medical or life support equipment Medical equipment may be susceptible to any form of radio interference In such areas the modem can transmit signals that could interfere with this equipment e On board aircraft In addition to Federal Aviation Authority FAA requirements many airline reg ulations state that you must suspend wireless operations before boarding an aircraft The modem is capable of transmitting signals that could interfere with various onboard systems and controls Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender legal action or both Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open The modem may be used normally at this time 23 AirCard USB Modem User Guide 24 e While operating a vehicle The driver or operator of any vehicle should not use a wireless data device while in control of a vehicle Doing so detracts from the driver or operator s ability to control and operate the vehicle In some countries using such com munications devices while in control of a vehicle is an offence Regulatory information for North America CAUTION Unauthorized modifications or changes not expressly approved by Sierra Wireless Inc could void compliance with regulatory
5. 7JP 25 AirCard USB Modem User Guide Note Regulatory infor mation in this section applies to the following models Compass 888 USB 306 AirCard 310U AirCard 312U AirCard 319U AirCard 320U 26 Regulatory information for Australia To ensure safe use the modem must be 12 mm or more from users during operation 2131232 Index A accessories 16 account 5 C clip 16 connect to the network 10 coverage area 5 E electrical specifications 21 environmental specifications 22 extension cable 16 external memory storage 5 11 external SD 11 external storage card 11 F features 6 flash drive 11 frequencies receive 21 transmit 21 H humidity 22 L lanyard 18 launching Watcher 9 LEDs 8 M memory card 5 microSD 5 11 Rev 9 Aug 11 N network overview 5 notebook computer clip 16 P profile 11 R radio frequency specifications 21 receive frequencies 21 regulatory information 23 RF specifications 21 roaming 6 S safety notice 23 SIM card removing 15 specifications electrical 21 environmental 22 radio frequency 21 storage temperature 22 when not using card 19 temperature 22 transmit frequencies 21 V vibration 22 W Watcher introduction 8 launching 9 27 AirCard USB Modem User Guide 28 2131232 By SIERRA WIRELESS
6. IM card in to release it 2 Pull the SIM card out of the slot as shown in the illustration Some AirCard USB Modems have an internal tray for inserting and removing the SIM card To remove the SIM card from the AirCard USB Modem 1 Slide out the SIM card tray and lift out the SIM card as shown in the illus tration If you slide the tray completely out of the AirCard USB Modem carefully reinsert it Do not dispose of the tray Rev 9 Aug 11 15 AirCard USB Modem User Guide To remove the SIM card on AirCard USB Modems that have the SIM slot behind the back panel remove the back panel and slide the SIM card out of the slot Using AirCard USB Modem accessories Depending on your carrier and your modem model your AirCard USB Modem may come with a e USB extension cable and clip e Lanyard Using the extension cable and clip The extension cable and clip should be used if you have difficulty inserting the AirCard USB Modem because of the orientation of your computer s USB slot or the thickness of your computer The clip fits on the top of your notebook computer and holds your AirCard USB Modem Note To meet FCC regulatory requirements use only the supplied extension cable and notebook computer clip other cables and notebook computer clips should not be used 2131232 Rev 9 Aug 11 Note Do not insert the AirCard USB Modem or the USB extension cable into a USB hub or if your keyboard is separate from your n
7. Sierra Wireless AirCard USB Modem User Guide SR 2131232 SIERRA Na WIRELESS Important Notice Safety and Hazards Limitation of Liability Rev 9 Aug 11 Preface Due to the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well constructed network the Sierra Wireless modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless modem or for failure of the Sierra Wireless modem to transmit or receive such data Do not operate the Sierra Wireless modem in areas where blasting is in progress where explosive atmospheres may be present near medical equipment near life support equipment or any equipment that may be susceptible to any form of radio interference In such areas the Sierra Wireless modem MUST BE POWERED OFF The Sierra Wireless modem can transmit signals that could interfere with this equipment Do not operate the Sierra Wireless modem in any a
8. Your AirCard USB Modem comes with Sierra Wireless AirCard Watcher for Windows and Mac or other connection management software depending on your service provider Use this software to manage the modem and monitor your connections For information on Watcher features and using Watcher refer to the online Help 1 From the main Watcher window select Help gt Help Topics or click the button Windows Help gt Sierra Wireless Watcher Help Mac 2131232 Rev 9 Aug 11 Note Watcher is compatible with earlier Sierra Wireless modems Watcher enables you to e Initiate data connections e Determine signal strength roaming status GPRS EDGE UMTS or HSDPA HSUPA availability and other network connection parameters e Monitor the status of the AirCard USB Modem and GSM service e Send and receive SMS messages e Enable or disable SIM security that prevents others from using your SIM card if it is lost or stolen e Configure startup and exit actions for Watcher and the AirCard USB Modem e Create or modify a connection profile For more information about using Watcher view the Online Help that comes with Watcher You do not need to run Watcher when you use the AirCard USB Modem but Watcher does provide useful status information Launching Watcher Windows Unless this feature has been disabled Watcher launches automatically when you insert the AirCard USB Modem You can also launch Watcher by e Douwble clicking the
9. ard slot is on the side of the AirCard USB Modem insert the microSD card as shown in the illustration Insert the AirCard USB Modem into the computer If the computer does not have Watcher installed you may be given the option to install it If you do not want to install Watcher cancel the installation You can use the microSD card without having Watcher installed 2131232 To remove the microSD card 1 Remove the cap or If the microSD card slot is on the side of the AirCard USB Modem open the flap 2 Push the microSD card in and then release it 3 Gently pull the microSD card out Rev 9 Aug 11 13 AirCard USB Modem User Guide Back loading models To insert and use a microSD card 1 Remove the back cover from the modem 3 Replace the back cover and insert the AirCard USB Modem into the computer If the computer does not have Watcher installed you may be given the option to install it If you do not want to install Watcher cancel the installation You can use the microSD card without having Watcher installed To remove the microSD card 1 Remove the back cover from the modem 2131232 2 Gently pull the microSD card out Removing the SIM card For instructions on inserting the SIM card see the printed guide that came with your product Some AirCard USB Modems have a SIM card slot with a push to insert push to release design To remove the SIM card from the modem 1 Push the S
10. ctors Network coverage You must be within the network coverage area Service provider If you are within the coverage area of a network that is not operated by your own service provider you can obtain service only if there is a roaming agreement between your service provider and the network operator Account provisions Your account may restrict your usage to certain networks or limit the amount of time you can use the network Frequency band You cannot connect to networks operating in bands not supported by your modem regardless of roaming agreements or account provisions Most service providers have coverage maps on their web sites AirCard USB Modem features The AirCard USB Modem has a USB connector slots for a SIM card and on some models a microSD external storage card LEDs on the front or side of the AirCard USB Modem provide status information The placement of card slots connectors and LEDs varies depending on your modem model page 15 for details Data LED Power LED microSD card and SIM card slots are under the back cover See page 14 for details 2131232 Power LED Data LED microSD and SIM card slots are under the back cover See page 15 for details Data LED Power LED Power LED Data LED SIM card slot SIM card tray microSD card slot microSD card slot Rev 9 Aug 11 AirCard USB Modem User Guide LED operation The AirCard USB Modem has two LEDs
11. e software is installed on your computer You do not need an installation CD Depending on your service provider your modem may include an installation CD The AirCard USB Modem has a built in antenna and may have a slot that accommodates a microSD external memory card Depending on your service provider a microSD card may be included in your package or you may need to purchase it separately Depending on the model and your service provider your modem may support GPS Your account and coverage area You must have an account with a GSM service provider to use the AirCard USB Modem To use the AirCard USB Modem s 3G or LTE capability your account must be with a service provider that offers 3G or LTE service The AirCard USB Modem is backwards compatible with 2G service When you obtain your account you are given a Subscriber Identity Module SIM card containing account information You must insert the SIM card into the AirCard USB Modem before you use it Depending on your service provider the SIM card may already be inserted AirCard USB Modem User Guide Note The fee for service is usually higher when you are roaming connected to a network other than the one belonging to your service provider Data LED Power LED microSD slot SIM card slot is under the back cover See When establishing a connection your AirCard USB Modem uses the fastest available service Your ability to obtain service depends on these fa
12. ecifications ara heran 21 Radio frequency and electrical specifications 21 Frequency band support eee 21 Environmental specifications 2iavacnceedsdoent aa eset AKA KAG 22 Rev 9 Aug 11 AirCard USB Modem User Guide Regulatory and safety information eee 23 NODO bees cee ae te beet cee AA AE 23 Safety and hazards 224456 tut 4 aaah oath ede Ee oe oe oh he eee 23 Regulatory information for North America 24 Regulatory information for EU countries 0 00 ee eee 25 Regulatory information for Australia 0 0 0 0 00 ee 26 u o gt cit ttedoeneee ese weet spose core eee ew heehee sone ces 27 2131232 Sierra Wireless AirCard USB Modem User Guide Note If you purchased the modem from a GSM service provider you may already have an account and a SIM card Otherwise your retailer should be able to give you the names of companies that provide these items Rev 9 Aug 11 About the AirCard USB Modem The Sierra Wireless AirCard USB Modem enables you to connect to the Internet send and receive email connect to a corporate network or virtual private network VPN or view streaming video without the need for a network cable The AirCard USB Modem connects to a Type A USB port on your computer If the AirCard USB Modem is TRU Install enabled all the required software is available on the modem When you set up your AirCard USB Modem th
13. ircraft whether the aircraft is on the ground or in flight In aircraft the Sierra Wireless modem MUST BE POWERED OFF When operating the Sierra Wireless modem can transmit signals that could interfere with various onboard systems Note Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open Sierra Wireless modems may be used at this time The driver or operator of any vehicle should not operate the Sierra Wireless modem while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some states and provinces operating such communications devices while in control of a vehicle is an offence The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT EVEN IF SIERRA WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Notwithstanding the foregoing in no event shall Sierra Wireless and or its affiliates aggregate liability arising under o
14. ny unapproved configurations For details contact Sierra Wireless Note The Sierra Wireless USB modem is approved for normal size notebook computers only typically with 12 inches or larger display screens For notebook computers with a display screen smaller than 12 inches or if the orientation of the USB slot does not allow for at least 1 cm between the modem and the user or bystanders use the provided extension cable and clip to ensure a safe distance between the modem antenna and users or bystanders The AirCard 313U Modem has been tested for compliance with FCC RF exposure limits in the laptop computer s configurations with horizontal and vertical USB slots see Figure 1 below and can be used in laptop computers with substantially similar physical dimensions construction and electrical and RF characteristics Figure 1 Acceptable operating configurations to satisfy RF exposure requirements Regulatory information for EU countries To ensure safe use the modem must be must be 10 mm or more from users during operation Sierra Wireless hereby declares that the Sierra Wireless USB wireless modem conforms to all the essential requirements of Directive 1999 5 EC C 0682 CE The Declaration of Conformity made under Directive 1999 5 EC is available for viewing at the following location in the EU community Sierra Wireless UK Limited Suite 5 the Hub Fowler Avenue Farnborough Business Park Farnborough United Kingdom GU14
15. otebook computer a USB slot on your keyboard To use the extension cable and clip 1 2 3 4 Place the modem in the clip holder Place the clip on top of the notebook computer Connect the extension cable to the AirCard USB Modem Connect the other end of the extension cable to the USB slot on your computer Fa x Y N N X N La N gt 17 AirCard USB Modem User Guide Attaching the lanyard To keep everything together thread the lanyard through the cap and the AirCard USB Modem as shown in the illustrations 18 2131232 Rev 9 Aug 11 Care and maintenance As with any electronic device the AirCard USB Modem must be handled with care to ensure reliable operation Follow these guidelines when you use and store your AirCard USB Modem e Do not apply adhesive labels to the SIM card This may cause it to jam inside the slot or prevent it from being inserted properly e When not installed in your computer store the AirCard USB Modem and SIM card in a safe place e The modem should fit easily into your computer s USB port Forcing the AirCard USB Modem into the port may damage the connector pins e Protect the AirCard USB Modem from liquids dust and excessive heat See the Environmental specifications for maximum tolerances Troubleshooting This section describes possible problems and solutions for Windows users If you have a problem that is not described in this section
16. r in connection with the Sierra Wireless product regardless of the number of events occurrences or claims giving rise to liability be in excess of the price paid by the purchaser for the Sierra Wireless product AirCard USB Modem User Guide Patents Copyright Trademarks Contact Information This product may contain technology developed by or for Sierra Wireless Inc This product includes technology licensed from QUALCOMM 3G This product is manufactured or sold by Sierra Wireless Inc or its affiliates under one or more patents licensed from InterDigital Group 2011 Sierra Wireless All rights reserved AirCard and Watcher are registered trademarks of Sierra Wireless Sierra Wireless the Sierra Wireless logo and the red wave design are trademarks of Sierra Wireless Windows and Windows Vista are registered trademarks of Microsoft Corporation Macintosh and Mac OS are registered trademarks of Apple Inc registered in the U S and other countries QUALCOMM is a registered trademark of QUALCOMM Incorporated Used under license Other trademarks are the property of their respective owners Sales Desk 1 604 232 1488 8 00 AM to 5 00 pm Pacific Time Sierra Wireless 13811 Wireless Way Richmond BC Canada V6V 3A4 1 604 231 1109 Consult our web site for up to date product descriptions documentation application notes firmware upgrades troubleshooting tips and press releases www
17. rst see if another installation process is running 1 Press Ctrl Alt Del and select Task Manager 2 Go to the Processes tab 3 Check the running processes for any of these names setup exe isetup exe ikernel exe msiexec exe idriver exe IsUninst exe Uninst exe If any of these processes are running on the system 1 Select each process 2 Click End Process 3 Try to run the Watcher installation again If the installation is not successful connect to the Internet using another method and check Sierra Wireless Knowledge Base articles at sierrawireless com 20 2131232 Rev 9 Aug 11 Technical specifications Radio frequency and electrical specifications The radio frequency bands that your AirCard USB Modem supports will vary depending on your region and your model Transmit GSM 1900 PCS 1850 1910 MHz GSM 1800 DCS 1710 1785 MHz EGSM 900 880 915 MHz GSM 850 824 849 MHz WCDMA 2100 Band 1 1920 1980 MHz WCDMA 1900 Band 2 1850 1910 MHz WCDMA 850 Band 5 824 849 MHz WCDMA 800 Band 6 830 840 MHz WCDMA 900 Band 8 880 915 MHz LTE Band 4 1710 1755 MHz LTE Band 17 704 716 MHz LTE Band 7 2500 2570 Receive GSM 1900 PCS 1930 1990 MHz GSM 1800 DCS 1805 1880 MHz EGSM 900 925 960 MHz GSM 850 869 894 MHz WCDMA 2100 Band 1 2110 2170 MHz WCDMA 1900 Band 2 1930 1990 MHz WCDMA 850 Band 5 869 894
18. rules and thereby your authority to use this equipment These devices comply with Part 15 of the FCC Rules Operation is subject to the condition that these devices do not cause harmful interference Where appropriate the use of the equipment is subject to the following condi tions Note EMI United States FCC Information This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in an appropriate installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help If you have purchased this product under a United States Government contract it shall be subject to restrictions as set forth in s
19. sierrawireless com 2131232 Contents Sierra Wireless AirCard USB Modem User Guide 5 About the AirCard USB Modem 000 cece nenn 5 Your account and coverage area AA 5 AirCard USB Modem features 0 0 0 ee eee 6 LED OPETAUON ma ir i enwaa adaa aa a B A a eee es 8 Connection management software see 8 Launching Watcher Windows 0000 cece eee eee eee 9 Launching Watcher Mac 242600424 Renate inte 9 Reinstalling the software 0 ec ees 10 Connecting to the network Lee 10 WWIGOWS ee yee MARA DBA WD ABG NG MAA oe eae os 10 WAG gaueeee eh vine Se ee ee eee ae eee eee es ANDA bee kas 11 Using the microSD ard sssssss ssis etetszzzjjni 440508460504 6 11 End and side loading models a 12 Back loading models a 14 Removing the SIM card u u oe hoe de nn Kara en 15 Using AirCard USB Modem accessories 16 Using the extension cable and clip L 16 Attaching the lanyard n3 aaa aa is s tbezmzejad Dhan beein 18 Care and maintenance 0 0 aa 19 Troubleshooting 0 00 eee eee eee 19 Software installation does not start automatically Windows or you do not see the installer package Mac 000 eee eee 19 Modem is not detected after AirCard Watcher installation completes Win COWS ou Emmen nee nee ner anne AA 20 Windows installer fails 2 222 no none 20 Technical sp
20. that show the current status of the modem Solid Blue Indicates Indicates one of the following states e The AirCard USB Modem is not inserted in the computer e The computer is off or in suspend and resume mode e The AirCard USB Modem radio has been turned off using Watcher or other connection management software The power is on the AirCard USB Modem is working normally Blinking Blue The firmware is being updated Do not remove the AirCard USB Modem from the computer Blinking Amber The AirCard USB Modem is searching for service initializing Solid Amber Error either the AirCard USB Modem is having a problem initializing searching for service or is offline because of a failure Contact your service provider Off The modem is unable to detect 2G or 3G service Blinking Amber The modem has detected a 2G network EDGE GPRS GSM and is ready to connect Solid Amber Blinking Blue The modem is connected to a 2G network and is able to send and receive data The modem has detected a 3G network UMTS HSPA HSPA DC HSPA and is ready to connect Solid Blue The AirCard USB Modem is connected to a 3G network and can send and receive data Blinking Green The modem has detected an LTE network and is ready to connect Solid Green The modem is connected to an LTE network and is able to send and receive data Connection management software
21. tion of data can never be guaranteed Data may be delayed corrupted that is have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well constructed network the Sierra Wireless modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless and its affiliates accept no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless modem or for failure of the Sierra Wireless modem to transmit or receive such data Safety and hazards The modem MUST BE POWERED OFF in all areas that may be susceptible to radio interference in particular e Prohibited areas Obey all signs and notices and follow all rules and regulations Power off the modem when instructed to do so or when you suspect that it may cause inter ference or danger e In areas where blasting is in progress e Where explosive atmospheres may be present Areas with a potentially explosive atmosphere are not always clearly marked Such areas include gas stations fuel depots chemical transfer or storage facilities areas where blasting is in progress areas where the air contains chemicals or particles such as grain dust or
22. tton To end a high speed connection click Disconnect If you need to re install the software see page 10 Mac The first time you run Watcher 1 When your computer detects the modem the message New network inter faces have been detected appears 2 Click the Network Preferences button In the Network window click Apply Your modem connects to the network a If there is no profile defined a message opens asking if you want to create a new profile b Click Create a new profile c In the Profiles window click to create a profile To end a high speed connection click Disconnect Using the microSD card Some AirCard USB Modem models can accommodate a microSD external storage card The microSD card appears as a USB memory drive when the AirCard USB Modem is inserted in your computer You can copy paste and drag files to and from it the same way as you can with any other external drive Rev 9 Aug 11 14 AirCard USB Modem User Guide End and side loading models To insert and use a microSD card 1 3 If there is a non functional microSD card installed a Press it in and then release it b Gently remove the non functional microSD card If the microSD slot is on the end of the AirCard USB Modem insert the microSD card into the lower slot as shown in the illustration Be careful not to insert the microSD card in the SIM card slot SIM card slot microSD card slot If the microSD c
23. ubparagraph c 1 ii of Defense Federal Acquisitions Regulations DFARs Section 252 227 7013 for Department of Defense contracts and as set forth in Federal Acquisitions Regulations FARs Section 52 227 19 for civilian agency contracts or any successor regulations If further government regulations apply it is your responsibility to ensure compliance with such regulations To meet FCC requirements use only the supplied USB extension cable and laptop clip other cables and laptop clips should not be used Regulatory information specific to the Compass 888 USB 306 USB 308 AirCard 313U and AirCard 319U The Sierra Wireless USB modem must be 1 cm or more from users during operation to satisfy FCC IC RF exposure requirements The Sierra Wireless USB modem has been tested for compliance with FCC IC RF exposure limits in the notebook computer s configurations with horizontal and vertical USB slots 2131232 Note Regulatory infor mation in this section applies to these models Compass 888 Compass 889 USB 306 USB 307 USB 309 AirCard 310U AirCard 312U AirCard 318U AirCard 319U Rev 9 Aug 11 and can be used in notebook computers with substantially similar physical dimensions construction and electrical and RF characteristics This USB modem must not be used with any other antenna or transmitter that has not been approved to operate in conjunction with this modem Note This USB modem must not be used in a
24. visit the Sierra Wireless support page at www sierrawireless com support Software installation does not start automatically Windows or you do not see the installer package Mac Windows lf Watcher installation does not start after you insert the AirCard USB Modem 1 Double click My Computer Windows XP or Computer Windows Vista Windows 7 on your desktop 2 Click the TRU Install drive 3 Under the TRU Install drive open the Win folder and double click Setup exe Follow the on screen prompts to install the software Mac OS X If you do not see the installer package 1 Open Finder 2 Under Devices click AirCard xxx where xxx is the model name 3 Double click the installer package 19 AirCard USB Modem User Guide Modem is not detected after AirCard Watcher installation completes Windows You successfully complete the automatic installation process but Watcher does not detect the AirCard USB Modem 1 Click Start and then click Control Panel Double click TRU Install When you are prompted to switch to modem mode click OK Wait for Watcher to detect the AirCard USB Modem If the AirCard USB Modem still is not detected connect to the Internet using another method and go to www sierrawireless com support for assistance ae SN Windows installer fails When you try to install or uninstall Watcher the message Windows Installer is not accessible Error code 1601 appears To fix Error 1601 fi
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