Siemens 3000 Telephone User Manual
Contents
1. 40 T team with trunk keys u s 48 telephone CIE GIANG srono 60 eedi 2c Wivcsal An nc ean ASenaclans 30 locking another oo eee na nasan este wanna masa an 43 locking unlocking ulan cee mana nana nanag nasa aa 30 locking unlocking all phones 43 maintaining 60 operating ies settings pa 29 TESTING tagak ANG NG a3 using another like your own 38 telephone data service sssri siere 45 telephone maintenance s eee 60 telephone test fonda Midas since wean 33 temporary phone using a temporary phone sessi siie iess ee cee eee 38 testing the telephone 00 na aaa nasa an 33 testing the telephone functions 33 Index text message ans WETING ka AA hide da edd 37 deleting displaying nsus ccc cece eee 37 FOCOIVING cil shi oe Fee ea cence 37 SON GING A sstzslscanasy ed sopsienss daszetaneesTeadt 37 three party conference time dependent hotine toggle tone dialing tone dialing DTMF dialing 18 PACS LCall thee OA ka ann hangan 14 transfer call after announcement Uu La 23 transfer Call ccc cece aa aaa 23 trunk flash 1 cece cece aa aaa 20 trunk keys in a team aa 48 trunk reserviNg uu a cee nasa ese aasa saaan tees 19 U NE naga ak PBA Pa using functions from the outside V variable call forwarding u un nana eee 34 WwW2. 6 Hearing Aid Compatibility Telephones for emergency use and telephones installed in common areas such as lob bies hospital rooms elevators and hotel rooms must have handsets that are compat ible with magnetically coupled hearing aids Persons who are not in common areas must also be provided with hearing aid compatible handsets if needed The Siemens optiPoint 500 telephone complies with the FCC Rules Part 68 Section 68 316 Hearing Aid Compatibility and 68 317 volume control requirements 7 Programmed Dialer Features When you program emergency numbers or make test calls to emergency numbers us ing Siemens products with programmed dialer features stay on the line and briefly ex plain to the dispatcher the reason for the call before hanging up Perform these activi ties in offpeak hours such as early morning or late evening FCC and Industry Canada Compliance Equipment Attachment Limitations The following are notices required by Industry Canada Terminal Attachment Program Cer tification Procedure CP 01 Part I Section 14 Ringer Equivalence Number REN The Ringer Equivalence Number REN assigned to each terminal device provides an indi cation of the maximum number of terminals allowed to be connected to a telephone inter face The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The R
3. Using Other Team Functions Step by Step Pag 2000 2000 i Pag 000 00008 Sores 0008 gt 8008 Pan 6000 8000 52 Uniform Call Distribution UCD If this function has been configured contact System Support you belong to a group of users agents to whom calls are distributed An incoming call is always assigned to the agent who has had the longest break without a call Logging on and off at the beginning and end of your shift Lift the handset Enter the code for Log on or Log off To log on enter your identification number Agent Contact System Support to find out what it is Logging on and off during your shift Lift the handset Enter the code for Not available or Available Requesting and activating a work time If you want to follow up on the last call you answered without being disturbed you can request and activate a work time This removes your telephone from the call distribution cycle for a programmable period of time un til you log back on You have or had an UCD connection Enter the code for on or off Turning the night service on and off for UCD Lift the handset Enter the code for on or off Step by Step gt oe OOO 0666 er Special Functions in the LAN PC Network Special Functions in the LAN PC Network If your telephone is operating in a HiPath AllServe envi ronment multiple HiPath 3000 systems are intercon
4. Controlling Connected Computers or Other Programs and Telephone Data Service For HiPath 3500 3550 3700 3750 only 45 Controlling Relays serii a naan hana a maban Weds ane bind pa ng Haha 46 Radio Paging Not for U S 46 Uy Team and Executive Secretary Functions Team and Executive Secretary Functions With Assigned Trunk Lines 0 000 c seas 48 Forwarding Calls on Lines 1 0 0 0 000 c eee 48 Transferring Calls Directly to the Executive Only in an Executive Secretary Group 0 49 Using Other Team Functions 50 Turning Group Call On and Off n cee 50 Accepting a Call for Another Member of Your Team 51 Activating and Deactivating a Ringing Group 0 51 Uniform Call Distribution UCD 2000 0 000 000 0000 52 U System networking via LAN PC network Special Functions in the LAN PC Network 53 Leaving a Hunt Group Group Call naaa a 53 Transferring Call Forwarding c eet eee 54 USING NIGHHANS WET soans e nue ARAMA tae mets WAL maha hahang 55 Activating and Deactivating a Ringing Group 00 56 Controlling Relays sca eke haka pam a Aa aha het hee deed 57 Opening the Door 00 000 58 Contents L All About Your Telephone Documentation aaa FIXING Problems 4004 45 3000 KGG NANANG DAN Telephone Maintenance 0 000 c eee eee Troubleshooting orsi scieme net AG ede ws ee ee ba U
5. oro oro simultaneously oro oro simultaneously oro simultaneously Telephone Settings Telephone Settings Adjusting the Ring Volume Press one of these keys while the phone is idle Press the key To raise or lower the volume keep pressing the keys un til the desired volume is set Save Adjusting the Ring Tone Press one of these keys while the phone is idle Press the key To adjust the ring tone keep pressing the keys until the desired ring tone is set Save Adjusting the Receiving Volume During a Call You are engaged ina call To raise or lower the volume keep pressing the keys un til the desired ring tone is set Save 29 Telephone Settings Step by Step 30 gt Pad 000 000 ir Locking the Telephone to Prevent Un authorized Use ee ba 5 You can prevent unauthorized persons from using your telephone during your absence Precondition You must have configured a personal identification number PIN for your telephone 3 page 31 Tolock and unlock the telephone Lift the handset Enter the code for lock or unlock Enter the telephone lock PIN 3 page 31 While the telephone is locked a special dial tone sounds when you lift the handset You can con tinue to dial internal numbers as usual An authorized party gt page 43 can also lock and unlock your telephone Step by Step Y x15 er Telephone Settings
6. WOK TME aan iian eei 52 63 Overview of Functions and Codes Alphabetical Overview of Functions and Codes Alphabetical The table below lists all available functions If these functions have been configured con tact System Support they can be called by entering a code or pressing a function key Functions Accept a waiting call camp on Terminate second call 1 Continue the call Prevent automatic camp on Allow automatic camp on Call waiting tone on Call waiting tone off Accept call directed Accept call group Adjust ring volume Adjust ring tone Answer Call Assign station number not for U S Associated dialing Associated service Call charge assignment account code Operating Steps mg CT IO OO 1x or 2x sr B 00 B 00 060 OOO 6 6 F n OOO Bor simultaneously D or simultaneously gt OOO Fi Non fe OBO Fi int 1125 sin No eco hi OOO Fi Code if appl 11 28 ex 65 Overview of Functions and Codes Alphabetical Functions Call forwarding on Call forwarding off Forward Line On Forward Line Off Call forwarding in carrier network on Call forwarding in carrier network off Call waiting camp on Change call number Change call volume Changeover on lock Changeover off unlock Lock all phones Unlock all phones Consult Quit consultation 1 Continue the call Toggle Start three party conference Conn
7. nected viaa LAN Local Area Network e g proprietary PC network Your telephone calls are conducted via the LAN PC network Ifthis is the case you must take certain special features into consideration when performing various functions These are described below Leaving a Hunt Group Group Call Precondition you belong to the hunt group group call gt page 50 of another HiPath 3000 Lift the handset Enter the code Enter the DISA call number of the other HiPath 3000 Enter Enter the DISA call number of your telephone Enter Enter the code for leave or join You belongto multiple groups of another HiPath 3000 Enter the group number for Join Leave directed 53 Special Functions inthe LAN PC Network Step by Step 03 rt ae oo 07 5 KIE 3 Hing 0 54 Transferring Call Forwarding You can activate deactivate call forwarding gt page 34 for your telephones from other HiPath AllServe tele phones Lift the handset Enter the code Enter the DISA call number of the HiPath 3000 to which your telephone is connected Enter Enter the DISA call number of your telephone Enter Activating this function Enter the code Enter the line type you Wish to use 1 allcalls 2 external calls only 3 internal calls only Enter the destination number without external code Deactivating this function Enter the code Step by Step 3 er Hh
8. you will hear a special dial tone continuous buzzing when you lift the handset Lift the handset Enter the code Press the illuminated key This connects you to the sender of the message or the mailbox system Using Timed Reminders Precondition You must have saved a timed remind er gt page 32 The current time is the time stored Your telephone rings Lift the handset and replace it again If you fail to answer the timed reminder it re ump peats five times and is then erased Using the Speakerphone A colleague addresses you directly over the speaker with a speaker call You hear a tone before the an nouncement You can respond with the handset or in speakerphone mode Lift the handset and answer the call ie Placing a speaker call to a colleague gt page 18 13 Making and Answering Calls Turning Do Not Disturb On and Off Youcan activate the do not disturb function if you do not want the receive any calls When do not disturb is acti vated internal callers hear a busy signal and external callers are rerouted to a telephone assigned for this pur pose System Support oe Lift the handset GOO o OOO Enter the code for on or off ha When you lift the handset a special dial tone continuous buzzing reminds you that do not disturb is active Authorized internal callers can automatically override the do not disturb function after five seconds Trace Call Identifyin
9. Lock and unlock all phones code 66 66 gt page 30 e Save PIN code 93 gt page 31 e Send amessage code 68 68 gt page 37 e Group ringing code 81 81 3 page 51 e Group call code 85 85 gt page 50 e Suppress caller ID code 86 86 gt page 18 e Open door code 61 gt page 15 e Door opener on off code 89 89 gt page 16 e Control relay code 90 90 gt page 46 43 Using Other Functions Step by Step e Do not disturb code 97 97 gt page 14 e Speed dialing code 7 gt page 25 e Associated service code 83 gt page 42 Precondition You have a telephone that uses tone di aling DTMF dialing or you can switch your telephone to tone dialing The telephone is not connected to the system Set up a call to the system Enter the station number contact System Support kar Wait for a continuous tone if necessary switch the tele phone to tone dialing then enter the internal number that has been assigned to you and the associated PIN bar Enter the code necessary only if programmed in the system Fi Wait for a dial tone and then enter the code such as 97 for Do not disturb on Make other inputs as necessary refer to the operating instructions for pulse and DTMF telephones 1T F Fi Dial the external number iE You can only execute one function at a time or set up only one outgoing connection The connection is immediately released after successful activation of a f
10. Quick Reference Operating Instructions Appendix Basic operating instructions Basic operating instructions optiPoint 500 entry control panel Speaker Keys for for ring tones telephone settings Handset LEDs Eight fixed function keys Consultation Redial Message Waiting Callback Speed Dial Mute Speaker Release iE Your service technician can customize the default assignment to meet your preferences and requirements following order placement Basic operating instructions Step by Step gt v Fi OO oro LU PG Le LU NG How to Use these Operating Instruc tions You will find a graphic representation of the steps in log ical sequence in the left column Below is an explana tion of the symbols Lift the handset off hook Replace the handset on hook Conduct a call Enter a telephone number or code Enter the PIN Press volume controls on the telephone You hear a tone A long tone positive confirmation tone confirms that you have successfully activated a function or procedure A short tone negative confirmation tone indicates that the function or procedure was rejected Press the key Press the illuminated key Press the flashing key Step by Step S00 S00 Accessing Functions Accessing Functions With Codes You can activate the functions of your system by entering codes such as DND do not disturb on DND do not disturb off All codes
11. S06 Special Functions in the LAN PC Network Using Night Answer If authorized contact System Support you can define telephones in other HiPath 3000 communications plat forms as the night answer gt page 35 Lift the handset Enter the code Enter the DISA call number of the HiPath 3000 to which the night answer telephone is connected Enter Enter the DISA call number of the telephone from which you wish to activate deactivate the night answer service Enter Activating this function Enter the code Enter the destination number temporary night an swer service within 5 seconds Deactivating this function Enter the code 55 Special Functions inthe LAN PC Network Step by Step Activating and Deactivating a Ringing Group Youcan have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 3000 communications platforms gt page 51 Saving the telephones for the ringing group eo Lift the handset SOC Enter the code Fi Enter the call number N Enter Re moving all telephones in call ringing group eo Lift the handset OGA l Enter the code 56 Step by Step 200 000 0 05 Special Functions in the LAN PC Network Controlling Relays If this feature is configured contact System Support you can also control relays gt page 46 in other HiPath 3000 communications platforms Lift the handset Enter the code Ente
12. Saving Your PIN To use the functions e to prevent unauthorized persons from using your telephone gt page 30 e to use another telephone like your own gt page 38 e to change your call number gt page 39 you need to enter a personal identification number which you can save yourself Lift the handset Enter the code Enter the current five digit PIN If you have not yet assigned a PIN use the PIN 00 000 the first time you enter it Enter the new PIN Repeat the new PIN OB If you forget your PIN contact System Support who can reset your PIN to 00000 An authorized party gt page 43 can also lock and unlock your telephone 31 Saving Station Numbers and Appointments Step by Step 32 Saving Station Numbers and Appointments Storing Station Speed Dial Numbers You can store the ten numbers which you use the most and dial them using your own station speed dial num bers 0 through 9 gt page 25 Lift the handset Enter the code Enter the speed dial number you wish to use 0 to x9 First enter the external code and then the external sta tion number wait approx 5 seconds Saving Appointments You can tell your telephone to give you a call when you want to be reminded of an appointment gt page 13 To do this you need to save the time you want the call to be made The appointment can be set for any time within the next 24 hours Lift the handset Enter the code Enter a 4 digi
13. not attempt to make such connections themselves but should con tact the appropriate electric inspection authority or electrician as appropriate 1P A31003 H 1012 C120 1 7619 The information in this document contains general descriptions of the technical options available which do not always have to be present in individual cases The required features should therefore be specified in each individual case at the time of closing the contract Subject to availability Right of modification reserved Ref No A31003 H1012 C 120 1 7619 e Printed in the Federal Republic of Germany e BA 18 03 2002 Siemens AG 2002 e Information and Communication Networks Hofmamstr 51 e D 81359 Munich
14. the free Acrobat Reader software package is installed by Adobe To look at the operating instructions in HTML format you need a computer with a www browser e g Microsoft Internet Explorer 59 Fixing Problems Fixing Problems Telephone Maintenance e Always use a damp or antistatic cloth to clean the telephone Never use a dry cloth e If the telephone is very dirty clean it with a diluted neutral cleaner con taining surfactants such as a dish detergent Afterwards remove all traces of the cleaner with a damp cloth using water only e Never use cleaners containing alcohol cleaners that corrode plastic or abrasive powders Troubles hooting Pressed key does not respond Check whether the key is stuck Telephone does not ring Check whether the do not disturb function was activated on your tele phone On lifting the handset you will hear aspecial dial tone If so deac tivate it gt page 14 You cannot dial an external number Check whether you telephone is locked On lifting the handset you will hear a special dial tone If so unlock the telephone gt page 30 To correct any other problem First contact System Support If System Support is unable to correct the problem contact Customer Service Index A ACCOUNT CODE praia ipine 26 AY ONSA ha KANA a 52 ANNOUNCEMENT La na nag asana sana nananana 18 answering a timed reminder 13 appointment maa 32 assigning
15. the telephone network Part 68 certification requires Siemens to maintain this approval and as such are responsible for the following Any component added to the Siemens optiPoint 500 telephone whether it bears component certification or not will requirea Part68 compliance evaluation Siemens may need to test and make a modification filing to the FCC before that new compo nent can be used Any modification update made to the Siemens optiPoint 500 telephone will require aPart 68 compliance evaluation Siemens may need to test and make a modification filing to the FCC before that modified component can be used Siemens optiPoint 500 telephone complies with and will continue to comply with all the applicable rules and regulations in Subpart D of the FCC Part 68 rules during the life time of the product FCC and Industry Canada Compliance If at any time the ownership of Siemens optiPoint 500 telephone is transferred to someone else whether independently or as part of a system please supply this man ual to the new owner 2 REN The ringer equivalence number REN is used to determine the quality of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all ar eas the sum of RENs should not exceed five 5 0 At the base of the telephone is a label contains among other information the REN and the FCC certi
16. to activate or enable functions are always introduced by pressing the star key and all codes to deactivate disable or delete functions are always entered starting with the pound key An alphabetically ordered overview of all functions and their corresponding codes can be found in the Appendix Quick Reference Operating Instructions HE If your service technician has changed the default assignments and saved functions on keys in ac cordance with your requests or requirements you can execute these functions by pressing the appropriate keys With Function Keys Functions for which a key has been set up can be accessed directly as follows Press the consultation hold key The function is executed provided this is possible in the current situation Making and Answering Calls Making and Answering Calls Special default ring signaling is set for your telephone e When you receive an internal call your telephone rings once every four seconds single tone se quence e When you receive an external call your telephone rings twice in rapid succession every four seconds dual tone sequence e When you receive a call from the entrance tele phone your telephone rings three times in rapid succession every four seconds triple tone se quence e If acall is waiting you hear a short tone beep every six seconds Answering a Call The telephone rings eo Lift the handset or Toraise or lower the volume keep p
17. 12 51 PIN Kaman aa an ha alina anes 31 for a telephone cece an asana 30 preventing and allowing automatic camp ORN paa aR programming available keys programming keys programming your telephone 29 PIOJSCUCANS er e 26 R radio paging equipment PSE 46 recall ersen n Melee 23 receiving VOIUME nsss a ere eee eee 10 29 redialing a NUMDEL Ul ee nsss sesse sana soss terse eee 25 OLAV S EE E E E 46 AA 39 reserving a tTUNK nsus nsss anna naasa ang nasa tese sens 19 resetting FUNCTIONS n a nna naano 40 resetting services sss ice a na saaan 40 PING TONE ose eee cece manna nawa waaa tees snasa ans nasa tees aasa 29 ring transfer in an executive secretary team 49 ring volume oes cece a maa 29 INGIN JOU ih iG dees 51 OOM MONItON oo eee cee cece nana mans tees aasa terre eee 41 S Savingia PIN ua 31 secretary functions u a 48 setting your telephone a 29 Silent MOMILON sermen 41 simple paging equipment 46 speaker call occ ec maa 18 special dial tone mn 13 speed dialing dialing numbers ooo eee cee cece sees sorri tee a 25 saving station speed dialing 32 SS Ea E 25 station number aS SIGNING a Aao naban station speed dialing suffix dialing SWITCHES lan naasa nana Naga 5 system speed dialing nsss usss na nanan sans an system wide cancellation
18. 9 and to transmit DTMF signals Ending the call also deactivates DTMF suffix ue dialing Your system may be configured so that you can start DTMF suffixdialing immediately after setting up a connection 18 Step by Step a er a e7 Making Calls Automatic Connection Setup Hotline If this function is configured contact System Support the system automatically sets up a connection to a pre set internal or external destination Lift the handset Depending on the setting the connection is either set up immediately or only after a preset period of time hotline after a timeout Reserve Trunk If this feature is configured contact System Support you can reserve a busy trunk for your own use When the trunk is free you receive a call Lift the handset Enter the external code The external trunk is busy you hear a busy signal tone Wait about 5 seconds until the busy tone ends The trunk is reserved Replace the handset When the reserved trunk becomes free Your telephone rings Lift the handset You hear the CO dial tone Enter the number of the external station 19 Making Calls Step by Step on a C XO 000 CH i 20 Assigning a Station Number Not for U S If this function has been configured contact System Support you can selectively assign a specific number DID number toyour telephone before making an exter nal call The assigned number then appears
19. Conference Only for U S Press the key LED flashes Enter the code Step by Step Consultation ce Yo e200 N Kk Calling Multiple Parties Simultaneously Transferring a Call If the person you are speaking to wants to talk to anoth er colleague of yours you can transfer the call that col league Press the key LED flashes Enter the number of the party to which you want to transfer the call Announce the call if necessary Replace the hand set After a Speaker Call Announcement in a Group If this function has been configured contact System Support you can use a speaker call announcement gt page 18 to announce a call in progress to a group of users gt page 50 After a member of the group has accepted the call re quest you can transfer the waiting party Precondition You are conducting a call Press the key LED flashes Enter the code Enter the groups station number Announce the call When amember of the group accepts the call you are connected to this party Replace the handset HEB If the connection between the two other parties is not established within 45 seconds the call from the first party returns to you recall 23 Calling Multiple Parties Simultaneously Step by Step 24 pa IG 960 0 01 S00 o 200 am Parking a Call You can park up to ten calls either internal external or both Parked calls can be displayed on and picked up fro
20. ENis associated with the analog loop start and ground start telephones It is not applicable to Siemens optiPoint 500 telephones Equipment Attachment Limitations The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement documents The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be in stalled using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some sit uations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to dis connect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are con nected together This precaution may be particularly important in rural areas DANGER Users should
21. ING TONE sere nies man ak a saad NG Aa odor 29 Adjusting the Receiving Volume During a Call 29 Locking the Telephone to Prevent Unauthorized Use 30 Saving Your PIN se pesema a npaka andes aman ma pede ee ANA 31 Saving Station Numbers and Appointments 32 Storing Station Speed Dial Numbers s an sasaaa aeae 32 Saving Appointments 0 0 00 00 32 Testing the Telephone 000s eee 33 Testing the Telephone Functions 0 0 0 e cee e eee eee 33 Call Forwarding 700K na KANA GR A ANA KA ANG 34 Using Variable Call Forwarding eee ee eee ee eee 34 Using NIGNEANSWER 2 2 ish ka BALAAN NG eee heh eee eae ea 35 Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers MSN Not for U S 36 Contents Using Other Functions 0008 37 Sending a Message 2 37 Using Another Telephone Like Your Own 0 aaa 38 Change call number relocate 0000 a 39 Resetting Services and Functions System Wide Cancellation fora Telephone 40 Silent MonitOlss aee2i4 4554440 AGANG antennae ae kena aes 41 Monitoring a ROOM ey esee a gee ean ea ean wie Mag aie bow eg eal 41 Activating Functions for Another Telephone 42 Locking Another Telephone to Prevent Unauthorized Use 43 Using System Functions from the Outside DISA Direct Inward System Access 00 cece 43
22. ION ss ocr occa smste aw eae pa apa Gn 18 Talking to Your Colleague With a Speaker Call 18 Activating Tone Dialing DTMF Suffix Dialing 18 Automatic Connection Setup Hotline 2 000200 00 19 Reserve TUNK esiaine d panata a a haaa aad we malas acts 19 Assigning a Station Number Not for U S 005 20 SUIT TRNAS ei te ka aaas ec hae ds malacanang ai Binan Mane tenes steed 20 Associated Dialing Dialing Aid 0 0 eee 20 Contents Calling Multiple Parties Simultaneously 21 Calling a Second Party Consultation Hold 2 21 Conducting a Conference tees 22 Transtettinga Callit is con p oun ena paok e aape aaa ate balla ae 23 Parking a Calls 2 2 ccvace BAKA APA RNGA aaa Gad Eaa cada NAGA 24 Picking up Retrieving a Held Call nonan nananana 0 0 0200000 24 Making Calls to Stored Destinations 25 Redialinga Number 6 eee 25 Using Station and System Speed Dial Numbers 25 Displaying and Assigning Call Charges 26 Dialing with Call Charge Assignment 00 00 e eee 26 If You Cannot Reach a Destination 27 Using CallbdCk 4 24 042 cate Mite eae ead BA aaa eae 27 Call Waiting Camp On 0 0 00000 eee 28 Busy Override Joining a Callin Progress 0 0 000000 28 Telephone Settings a 29 Adjusting the Ring Volume 2 29 Adjusting the R
23. SIEMENS This guide was downloaded from www purplepenguincomms com HiPath 3000 HiPath AllServe Hicom 150 E H optiPoint 500 entry Operating Instructions Before You Begin These operating instructions describe the optiPoint 500 entry telephone on your HiPath 3000 HiPath AllServe They describe all functions you can use from your telephone You may find that some func tions you wish to use are not available on your telephone This may be due to one of the following reasons e The function has not been configured for your telephone address any questions to Customer Support e Your communications platforms does not support this function contact your Siemens sales representative to upgrade your system Important Notes Do not operate the telephone in environments where there is a danger of explosions Use only original Siemens accessories Using other accessories may PAN cause a hazard and will invalidate the warranty and the CE mark en at tessot Never open the telephone or a key module If you encounter any problems contact System Support Never allow the telephone to come into contact with staining or aggressive liquids such as coffee tea juice or soft drinks For information on telephone maintenance gt page 60 CE mark The device conforms to the EU guideline 1999 5 EG as attested by the C CE mark Environmental label This device has been manufactured in accordance with our certif
24. Secretary Functions With Assigned Trunk Lines If this function has been configured contact System Support you belong to a team of users for whom spe cial trunk lines exist You can then conduct your calls as usual via the trunk assigned to you In addition youcan also activate call forwarding or a ring transfer for the lines of your group Forwarding Calls on Lines You can immediately forward internal or external calls on lines of your group to different internal or external telephones destinations even external destinations are possible in certain system configurations Activating call forwarding for one line activates the func tion for all members in your group Lift the handset Enter the code Enter the desired line number Enter the line type you wish to use 1 allcalls 2 external calls only 3 internal calls only Enter the destination number without the external code Deactivating call forwarding Lift the handset Enter the code Enter the desired line number Gap If you have activated call forwarding for a trunk a special dial tone sounds when the line is seized Team and Executive Secretary Functions With Assigned Trunk Lines Step by Step gt 3 gt 2000 Hing Transferring Calls Directly to the Exec utive Only in an Executive Secretary Group Normally audible signaling of all calls for the executive is heard only in the secretary s office You can activate audibl
25. a DID number s s usss a maana ee 20 assigning available keys 32 assigning programmable keys 32 associated dialing dialing aid 20 automatic connection setup 19 C call accepting group ma 51 answering oiai a a a 10 entrance telephone s s seei serii ceea 15 f rwatding seses weeds 34 forwarding in a team eect 48 forwarding MSN in CO uu naaa 36 POON ING eren 24 pickup directed ia kaka alan 12 rejecting ae eee cece cess aaa 12 retrieving from park oo sess seess eee manas eee 24 retrieving held on cece nna eee sana maana nasaan 24 transfer after announcement 23 call charge assignment call signal call transfer call VOLUME oie cece manna nana sorre wawa teste wana manas call waiting ACCEPTING orner nantan 11 OWING cee iaa a td 11 preventing Uu aisse cece esses cess cates cote nese rerema 11 call waiting CAMP ON sss ssas soisi sss arees cee 28 TONG OM sss coesisisictelaeleckinisd 12 call waiting on off oe cee nana naawa awan waaa eee v 12 call waiting tone on off usses ee v 12 caller ID restoring display of suppressing display of caller ID 18 Caller ID suppression wo eee mn 18 calling a second party n sss sss na nanan saaan 21 Index calls GIS tibun iets ecco BN BAH dha ddl 52 calls in queue cece cece cee a 52 CE MATK aieta
26. an ask you to disconnect the equipment from the network until the problem is corrected or until you are sure that the equipment is not malfunctioning FCC Rules Part 15 The Siemens optiPoint 500 telephone has been tested and complied with the limits for a class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operat ed ina commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual can cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be re quired to correct the interference in the user s expense FCC Rules Part 68 1 FCC Part 68 Certification The Siemens optiPoint 500 telephone is certified with F CC under Part 68 as a compo nent device for connection behind FCC Part 68 certified Siemens PBX systems In or der for the FCC certification of the Siemens optiPoint 500 telephone to be retained all other products used in conjunction with the Siemens optiPoint 500 telephone must also be FCC Part 68 certified for use with the front end terminal equipment If any of these components are not certified Siemens is required to obtain FCC Part 68 certifi cation of the assembled equipment prior to connection to
27. ching to the Party on Hold Toggle Press the key Enter the code LED continues to flash Combining the calling parties into a three party conference Press the key Enter the code The LED goes out Connecting the other parties to each other Replace the hand set 21 Calling Multiple Parties Simultaneously Step by Step Pad Jy cor 3G am Wy Lib r e66 Ny Crame NG Or Ny Coal PG osta NG Pr NV 25 Yeo Cr IO OO Cana 6600 22 Conducting a Conference In a conference call you can talk to as many as four oth er parties at the same time These may be internal or external users Lift the handset Call the first party Press the key LED flashes Call the second station Announce the conference Press the key Enter the code The LED goes out A tone sounds every 30 seconds to indicate that a con ference is in progress Contact System Sup port for in structions on how to turn it off If the second party does not answer Press this key and wait two seconds depending on the configuration Press the key twice Adding Up to Five to the Conference Initiator Only Press the key LED flashes Call the new party Announce the conference Press the key Enter the code The LED goes out etc Leaving a Conference Replace the handset Ending a Conference Initiator Only Press the key LED flashes Enter the code Removing the ISDN Central Office Party From the
28. door 58 relays wwe 57 ringing group oo cece ee cee cee 56 transferring call forwarding aaa a D4 NONE nie esranos asr 19 NUNEOrOUD kaos a e a 50 l IP telephony oon eee cece cee siren sana cette wawa asawa aasa 53 K keys ASSIGNING ink Oiler ha ae 32 TKO AA AA 7 L LAN telephony oo aa 53 LEDs light emitting diodes 7 locking All DRONES namam thon nA 43 locking all phones ce tee naaa 1 43 locking unlocking the telephone 30 M IMAIDOX scies e aon 13 making calls to stored destinations a 25 with the dialing aid oo a 20 making external calls oo 1 a na 17 making trunk calls ul ana nsss naawa tee 17 MAIFUNCTIONS AA 60 message answering a cute teste sete 37 deleting displaying u cee v 37 PECOIVING AA cBw heads 37 sending cise onc a eas 37 62 monitoring SUS Mit shill Mia oe ate 41 multiple subscriber number MSN 36 N MIGHT ANSWEF 4 fuss Maa eee GANG 35 NOLES AN aaa ANAN ANNA AA 2 0 open door with a code 15 open listening oo cess nana nana cette naaa masa teste aasa 10 operating principle oo La mana sana aasa saaan 9 operating steps ns cee cee cee anuna anas nas tees tee es 8 OVENTIE na nana nnaa naaa naaa wana naasa naaa nasan 28 41 P parking a call ccc cecee cese sees cents eee 24 personal identification number 31 pickup call csc sees teste tees case eee
29. e system networking via PC network 3 page 57 oe Lift the handset GOO 0r OOO Enter the code for on or off si Enter the relay Radio Paging Not for U S If paging equipment is connected to your system con tact System Support you can contact people via their pocket receivers The pocket receiver indicates to the person you are looking for that someone is trying to get in touch The person you page can then go to the nearest telephone and call you The operating procedures differ according to thet ype of radio paging equipment connected simple or enhanced paging equipment Simple Paging Equipment Paging To be paged you must have activated a call ringing group gt page 51 call forwarding gt page 34 or call re direction service technician to the internal station number of your paging equipment A call request is then signaled automatically 46 Step by Step S00 er Using Other Functions Answering the page from the nearest telephone Lift the handset Enter the code Enter your own station number Enhanced Paging Equipment Hipath 3700 3750 Only Paging Lift the handset Enter the code Enter the number of the party you want to page Answering the page from the nearest telephone Lift the handset Enter the code Enter your own station number 47 Team and Executive Secretary Functions With Assigned Trunk Lines Step by Step 48 a SI Team and Executive
30. e signaling so that calls are only signaled on the executive telephone and on a second telephone assigned to it Activating this function Lift the handset Enter the code Enter the desired line number Deactivating this function Lift the handset Enter the code Enter the desired line number 49 Using Other Team Functions Step by Step 50 gt oo OOO 666 gt Pad OOO 2600 2 Or Using Other Team Functions Turning Group Call On and Off If this function has been configured contact System Support you belong to one or more groups of users who can each be reached under a hunt group or group call number Incoming calls are signaled on all group member tele phones in the order in which they are received hunt group or simultaneously group call until one mem ber of the group accepts the call You can also belong to a team including executive sec retary ones towhich multiple lines have been assigned gt page 48 Each member of the group remains available under his or her own station number You can activate and deactivate the audible signal for a hunt group group call or individual trunks in a group in cluding an executive secretary team I Special features must be taken into consider ation if your telephone operates with HiPath AllServe system networking via PC network gt page 53 You belong to a hunt group or a group call Lift the handset Enter the code f
31. econd call and resuming the first one Press this key and wait two seconds depending on the configuration Press the key twice Preventing and Allowing Call Waiting Auto matic Camp On If this function has been configured ask your service technician you can prevent or allow a second call gt page 11 from being signaled by automatic camp on during an ongoing call Lift the handset 11 Making and Answering Calls Step by Step 12 OOOO or OOOO f gt eo OOO 860 S00 on face 3G Enter the code to prevent or allow call waiting Turning the Call Waiting Tone On and Off You can suppress the call waiting tone every six sec onds for external calls A one time special dial tone then alerts you to the waiting call Lift the handset Enter code for tone off or tone on Accepting a Specific Call for Your Col league You hear another telephone ring Lift the handset Enter the code Enter the number of the telephone that is ringing Accepting calls ina team gt page 51 i pting pag Rejecting Calls You can reject calls which you do not wish to take The call is then signaled at another definable telep hone contact System Support The telephone rings Press the key If a call cannot be rejected your telephone will continue to ring Step by Step Hn 9060 Message Wana PG gt Making and Answering Calls Using Mailboxes If there are messages waiting for you
32. ect parties 66 Operating Steps 7 OOO 273 Sin No 1 000 Fi Stn No JJ 00088 sn No j 60 1 nun e OOOO T No 28 Sin No jI e OOOO 7 Tk No EPH Sin No JI OOOO FI ik No F sin No 1 60OFI tino 1 7 08600 FF Msn Fox 1 0600 vsi X Ext 11 0000 mifi x 1 000o i n MN f 06000 nun 1 e 0000 1 Fivsy 1 Pag Fi Int JJ Stn busy wait 5 seconds 7 0000080 Fi own call No coe HOO S or simultaneously oa 0004 E Code 7 6606 k Code 0000 fino 60600 ne Ga NG FF stn No 1x or 2x rConsukation Ma Consultation c O BO Consultation Cora NG ee Functions Control relay on Control relay off Conversation entrance telephone Open door Door release on Door release off DND on DND off DTMF dialing Tone dialing Ending a call Group call leave Group call join Hotline Making calls Monitoring only U S Mute off Mute on Night answer on Night answer off Override Overview of Functions and Codes Alphabetical Operating Steps 000 0 0 BOO 0 0 5 gror after 30 seconds g Fi Int P6669 n 0008 n Int Code NG or amp 660 fin 1 0660 6060 lt Goo m JO B 0 o 806068 000 Fi Group B60 o B600 000 Fi Group os sil Stn No or fy Stn No g 0606 n lt 000 Fi Int Jor BG 0 600 Sin busy 000 67 Overview of Functions and Codes Alphabetical Functions Paging another per
33. em Speed Dial Numbers Precondition You have stored station speed dial num bers gt page 32 or System Support has stored system speed dial numbers Lift the handset Press the key Enter the code Enter a speed dial number Q to 9 station speed dialing 000 to 999 system speed dialing contact System Support 25 Displaying and Assigning Call Charges Step by Step gt Pad S00 Fi If applicable i 26 Displaying and Assigning Call Charges Dialing with Call Charge Assignment You can assign external calls to certain projects Precondition System Support has set up account codes for you Lift the handset Enter the code Enter the account code Press this key may be needed depending on the con figuration contact System Support Enter the number of the external station i gt You can alsoenter the accountcode during an ex ternal call Step by Step Cr IG or co PG 000 gt SOGO ff You Cannot Reach a Destination If You Cannot Reach a Destina tion Using Callback If a user is busy or is not answering you can store an automatic callback This feature saves you from having to make repeated attempts to reach the user You receive a callback e When the other party is no longer busy e When the user who did not answer has conducted another call Storing a Callback Preconditio n You have reached a busy line or noone answers P
34. ep by Step gt 066 EG Or Cr Ng SOB Call Forwarding Using Night Answer When night answer mode is active for example during a lunch break or after office hours all external calls are immediately forwarded to a specific internal telephone night station The night station can be defined by Sys tem Support standard night answer service or by you temporary night answer service E Special features must be taken into consider ation if your telephone operates with HiPath AllServe system networking via PC network gt page 55 Activating this function Lift the handset Enter the code Enter the destination number temporary night an swer service within 5 seconds Enter the code or use the default standard night an swer service Deactivating this function Enter the code 35 Call Forwarding Step by Step X16 1 1 KIA Bo 36 Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers MSN Not for U S If this function has been configured contact System Support you can forward calls to your assigned multiple subscriber number MSN DID number directly within the carrier net work For example you can forward your phone line to your home phone after business hours Lift the handset Enter the code Enter the line type you wish to use 1 immediate 2 on no answer 3 on busy Enter your DID number Enter the destination number witho
35. erating Steps OOO 7 n O 1 0000 16666 OBO nma Paaa 27H Stn No pen PG snno Cr DO BO 1x or 2x Kiat NG Eman Gb FF Sin No Cm JE OO ee mu v FT IO OO 366660 Eatback O 066 os 066 BE B00 Lesutaton KO C800 sc Eein O 860 pap Cem NG FF Stn No ow So b717 POBGGO Fi Group JJ o S e PO OOO H 69 Overview of Functions and Codes Alphabetical Functions UCD Log on at beginning of shift Log off at end of shift Log off work Log on work Work time on Work time off Night answer on Night answer off Use speed dialing Speed dialing store station Using another phone temporarily Using mailboxes 70 Operating Steps 7 OOOO Fi Coxe 1 6000 6000 0000 or 1 008 eror IB O4G 0000 6000 0 9 or 000 999 or FF 0 9 or 000 999 e OOO 10 109 1 Fox n OG6O0O Fi P Code 1 7 518800 o e FCC and Industry Canada Compliance FCC and Industry Canada Compliance This section describes the requirements for compliance with Federal Communications Commission FCC Rules and Industry Canada CS 03 standard FCC Certification and Requirements The following paragraphs describe requirements and information based on FCC rules Service If you experience problem with the Siemens optiPoint 500 telephone contact Siemens customer support at 1 800 835 7656 for information on service and repairs The telephone company c
36. fication number If requested this information must be given to the telephone company To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company Note REN is associated with the analog telephones It is not applicable to Siemens op tiPoint 500 telephone If requested please supply the F CC Certification numbers of the front end host terminal equipment that have a direct Public Switched Telephone Net work connection i e have a REN stated on the label and the highest REN 3 Facility Interface Information Siemens optiPoint 500 telephone connects to the public switched telephone network through FCC Part 68 certified front end host PBX equipment which specifies the type of network jacks to be used 4 Disruption of the Network If the Siemens optiPoint 500 telephone disrupts the telephone network the telephone company can discontinue your service temporarily If possible the telephone company will notify you in advance If advance notice is not practical they will notify you as soon as possible You are also informed of your right to file a complaint with the FCC 5 Telephone Company Facility Changes The telephone company can make changes in its facilities equipment operations or procedures that can affect the operation of your equipment If they do you should be notified in advance so youhave an opportunity to maintain uninterrupted telephone ser vice
37. g Anonymous Callers Not for U S You can have the carrier identify malicious external call ers You can save the caller s station number during the call or for 30 seconds after the call ends However it is essential that you do not replace your handset during this time KZ You are engaged in an external call Consurtation Press the key LED flashes Enter the code gt After you have finished tracing the call the data is stored on the carrier s system Now contact System Support Turning the Microphone On and Off To prevent the other party from listening in while you consult with someone in your office you can temporari ly switch off the handset microphone or the handsfree microphone Precondition You are conducting a call The microphone is switched on Mus PG Press the key The LED lights up 14 Step by Step m D or a er Cc PG 600 N er Making and Answering Calls Turning off the mute Press the illuminated key The LED goes out Answering Calls from the Entrance Telephone and Opening the Door If an entrance telephone has been programmed you can use your telephone to speak to someone at the entrance telephone and to activate a door opener If you are authorized to activate a door opener contact System Support visitors can open the door them selves by entering a 5 digit code e g using a DTMF transmitter or installed keypad Speaking to visitors via the entrance te
38. ied en vironmental management system ISO 14001 This process ensures that energy consumption and the use of primary raw materials are kept to a minimum thus reducing waste production Contents Basic operating instructi0ns 7 optiPoint 500 entry control panel 00000002 7 How to Use these Operating Instructions aa 8 Accessing Functions aa 9 PAGOD 9 xe With PUNCHIONIREYS 2 6 a pana meee PALDA NAWANG NAKA A 9 U Basic and Enhanced Functions Making and Answering Calls 10 Answering a Call 2 tte 10 Open Listening in the Room During a Call 2004 10 Using Gall Waiting ss ana 65 5 Pad veined MAD RUN Paa 11 Accepting a Specific Call for Your Colleague 12 Rejecting Calls naaa ma vod wea ea tea mAh KA MENS eds 12 Usma MalIboXES s sanie nh pn as ted den Bae oe Ree Ba eS 13 Using Timed REMINGEIS praegnans amis ame Maedche waa Sars 13 Using the Speakerphone 000000 cee 13 Turning Do Not Disturb On and Off 14 Trace Call Identifying Anonymous Callers Not for U S 14 Turning the Microphone On and Off 00 0000 eee 14 Answering Calls from the Entrance Telephone and Opening the Door 15 Making Calls 70 Zakk cnet GANG ANG aeee hs 17 Dialing NUMBERS 2 0 6 eee ee ek LLANA LNG ee Ka DAG Kasa 17 OnHook Dialing moss seeren 4 oak avi we whee a E E ed amp eens acd 17 Caller ID SUPPIESS
39. lephone Precondition Your telephone rings Lift the handset within thirty seconds You are connect ed to the entrance telephone immediately Lift the handset after more than thirty seconds Dial the entrance telephone number Opening the door from your telephone during a call from the entrance telephone Press the key LED flashes Enter the code Dial the entrance telephone number fil Special features must be taken into consider ation if your telephone operates with HiPath AllServe system networking via PC network 3 page 58 Opening the door with a code at the door After ringing the bell enter the five digit code using the keypad or a DTMF transmitter Depending on how the door opener has been programmed a doorbell call sig nal may or may not be forwarded 15 Making and Answering Calls Step by Step 16 Activating the door opener Lift the handset Enter the code Dial the entrance telephone number Enter the five digit code Default code 00000 con tact System Support Enter the type of door opener 1 enable with ring 2 enable w o ring You can also open the door with out a doorbell ring Deactivating the door opener Lift the handset Enter the code Dial the entrance telephone number Step by Step sY er rya or O LILI E SE D or C TG Making Calls Making Calls Dialing Numbers Lift the handset Internal calls Enter the station nu
40. ls as though it were their own b oa Lift the handset GOGOA Enter the code Fi Enter the other user s station number Fi JJ Enter the other user s telephone lock PIN Fi Dial the external number This state is canceled at the end of the call 38 Step by Step gt 26606 i 266006 Using Other Functions Change call number relocate You can put your call number on every other available telephone when it is set up ask System Support Your previous telephone then receives the old call num ber of your new telephone The call number together with the settings e g programmed keys of the tele phone are changed Precondition Your old and new telephone are the first telephones at each connection The telephone are in idle state The following procedure is carried out on the new tele phone Lift the handset Enter the code Enter your own call number Enter code telephone lock 3 page 31 This is not necessary if youhave notdetermined acode yet Enter the code aie You can however connect your telephone to an other connection and carry out the procedure 39 Using Other Functions Step by Step Resetting Services and Functions System Wide Cancellation for a Tele phone There is a general reset procedure for activated func tions The following functions are canceled if they were activated Forwarding on Advisory msg on Ringing group on Hunting group off Suppre
41. m another telephone This feature is useful if you want to continue a call at another phone Precondition You are conducting a call Press the key LED flashes Enter the code Enter the number of the park slot O 9 and make a note of it If the park slot number you entered is already being used you will hear the negative confirmation tone Please enter another number Replace the handset Retrieving a Parked Call Precondition One or morecalls have been parked The telephone is idle Lift the handset Enter the code Enter the park slot number you noted earlier If the park slot number you enter is not in use you can not retrieve the call ie If a parked call is not picked up after a specific period of time the call is returned to the tele phone from where it was parked recall Picking up Retrieving a Held Call Precondition One or morecalls have been parked The telephone is idle Lift the handset Enter the code Enter the line number you noted earlier Step by Step FT PG sv Or oo Making Calls to Stored Destinations Making Calls to Stored Destinations Redialing a Number The last three external telephone numbers dialed are stored automatically You can redial them simply by pressing a key Lift the handset Press this key fie If this feature is configured contact System Sup port accounts codes entered are also saved gt page 26 Using Station and Syst
42. mber External calls Enter the external code and the station number The called party does not answer or is busy Replace the handset Press the key On Hook Dialing Internal calls Enter the station number External calls Enter the external code and the station number The other party answers with speaker Lift the handset The called party does not answer or is busy Press the key The LED goes out Press the key 17 Making Calls Step by Step Caller ID Suppression You can prevent your station number or name from ap pearing on the displays of external parties you call The feature remains active until you deactivate it oe Lift the handset GOO o B J Enter code for sup press or restore iE System Support can turn caller ID suppression on and off for all telephones Talking to Your Colleague With a Speaker Call You can make a loudspeaker announcement through a loudspeakerif connected ask System Support or to an internal user with an system telephone without any ac tion on their part eo Lift the handset GOOO Enter the code Fi fi Enter the station number Activating Tone Dialing DTMF Suffix Dialing You can transmit dual tone multifrequency DTMF signals to control devices such as an answering machine or automatic information system KS You have set up a connection Consurtation BG Press the key LED flashes Enter the code Fi You can use the keys O through
43. n a En 2 change call number ou cee naaa naaa reres eee 39 cleaning the telephone 60 CONFETENCE a cee eee tee 21 connection setup automatic 19 consultation hold key oo cc cece ana aan 21 D dialing internal external calls 17 dialing internal Calls s s s ana nn 17 dialing numbers ON NOOK dialing s s nsss cee nana sosse wana soss sees 17 USING redial sess Shae Maa cea access 25 USING speed dialing oo ce naa nna masa sans 25 direct inward system access DISA 43 DISA eee icra wcernectneadgestnone 43 distributing calls re os w62 do not disturb uman nana anan wawa anas aasa reres eee 14 COOK OPENEN kaa eens idn 16 E enhanced paging equipment 47 entrance telephone m aa 15 executive secretary functions 48 explanation of symbols uo ce aa 8 external code LL cise cece cece nan wawa teste aasa tees eee 17 F foward Tg aap kka 34 multiple subscriber number MSN 36 forwarding MSN in CO oe na na aasa nand 36 functions activating deactivating for another tele phone associated service 42 FOSOUUNG maa edt ied eh 40 G GTOUP Call pestana austen 50 61 Index H handsfree answerback u s sss sse nana nana na 13 HiPath AllServe AG UAT S a BANANA 57 group Call AA 53 Punt grOUD serorari eneee 53 night ANSWET uulan naawa nna teene nana waaa sawaan 55 opening the
44. on the called party s display Lift the handset Enter the code Enter the DID number you wish to use Dial the external number Trunk Flash To activate ISD N type services and features through the network carrier s analog trunks or those of other com munications platforms such as consultation hold you must send a signal to the trunks before dialing the ser vice code or telephone number Precondition You have set up an external connection via an analog line Press the key LED flashes Enter the code Enter the service code and or telephone number Asso ciated Dialing Dialing Aid If this function has been configured contact System Support you can useyour telephone as a dialing aid for other telephones Lift the handset Enter the code Enter the internal station number of the party for whom you want to dial Enter the number you wish to dial external number with external code Step by Step Costa PG Fi Vs Cao Di or V7 Cora YH A Consultation p BO Mj Consultation KD X13 Calling Multiple Parties Simultaneously Calling Multiple Parties Simultaneously Calling a Second Party Consultation Hold You can call a second party while engaged in a call The first party is placed on hold Press the key LED flashes Call the second station Return to the first party Press this key and wait two seconds depending on the configuration Press the key twice Swit
45. or leave or join You belong to multiple groups orto one group with lines including exe cutive secretary teams Lift the handset Enter the code for leave or join Enter the code for Leave all groups Enter the code for Join all groups Using Other Team Functions Step by Step or m Fi ooo a SI gt S00 Enter a group trunk number to directly leave or join ie If you deactivate the audible tone for another group or trunk or deactivate it for all groups and trunks to which you belong a special dial tone sounds when you lift the handset Accepting a Call for Another Member of Your Team You can accept calls for other telephones in your team from your telephone even while engaged in another call To do this contact System Support to find out if a pickup group has been configured Precondition You telephone rings briefly Lift the handset Enter the code Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at up to five other phones The person who answers first receives the call Beb Special features must be taken into consider ation if your telephone operates with HiPath AllServe system networking via PC network gt page 56 Saving telephones for the ringing group Lift the handset Enter the code Enter the internal station number Removing all telephones in call ringing group Lift the handset Enter the code 51
46. r the DISA call number of the HiPath 3000 in which the relay is to be controlled Enter Enter the DISA call number of the telephone from which you wish to control the relay Enter Enter the code for on or off Enter the relay 57 Special Functions in the LAN PC Network Step by Step Opening the Door If this feature is configured contact System Support you can also activate the door opener gt page 15 in oth er HiPath 3000 communications platforms oa Lift the handset eeo Enter the code Enter the DISA call number of the HiPath 3000 in which the door is to be opened Enter 3 Enter the DISA call number of the telephone from which you wish to activate the door opener Enter 3 GOO Enter the code Fi JJ Enter the call number of the entrance telephone 58 Documentation Documentation Youcan find these operating instructions inthe Internet in PDF format under hito www hipath com and on CD ROM ask System Support in HTML and PDF format The CD Rom 7 languages or a printout of these operating instructions can be ordered from the details of the article number from Siemens Sales Or ganisation of via the following Internet address f i CD ROM article number P310 03 H 1012 C130 6Z19 Article number of these operating instructions A31003 H1012 C120 1 7619 In order to look at and print the operating instructions in PDF format you need a computer on which
47. ress the key The LED lights up Press the key LED flashes Enter the code Answering a Callback Precondition A callback was saved Your telephone rings The Callback key lights up if present Lift the handset You hear a ring tone Deleting All Stored Callbacks Lift the handset Enter the code 27 If You Cannot Reach a Destination Call Waiting Camp On Itis important that you reach the called party but the number is busy Lift the handset sY bar Enter the internal station number Wait approx 5 seconds until the busy tone is followed by the ring tone The called party can then respond gt page 11 Le The called party can prevent automatic call wait ing gt page 11 If this feature is configured contact system support you will hear the ring tone immediately Busy Override Joining a Call in Progress This function is only available if it has been configured by the service technician contact System Support Precondition You have dialed an internal number and hear a busy signal It is important that you reach the called party Consurtation Press the key LED flashes Enter the code 260 JI The called party and person to whom this party is talk ing hear an alerting tone every two seconds If the called party has a system telephone with display the following appears on the screen Override station no or name You can now start talking 28 Step by Step
48. ressing the keys un til the desired volume is set Ending the call wow Replace the handset or Press the key Open Listening in the Room During a Call You can let other people in the room join in on the call Let the other party know that you have turned on the speaker Precondition You are conducting a call with the hand set Activating this function Press the key The LED lights up Deactivating this function Speakers D Press the key The LED goes out 10 Step by Step Lap gt Poa Cc PG 666 Wy on D or Wy Care D Making and Answering Calls Using Call Waiting Callers can still reach you while you are engaged in an other call A signal alerts you to the waiting call You can either ignore or accept the waiting call When you accept the waiting call you can either end the first call or place it on hold and resume the call later on You can also bar call waiting or the call waiting tone gt page 11 Accepting a Waiting Call Camp On Precondition You are engaged in a phone call and hear a tone every six seconds Ending the first call and answering the waiting call Replace the handset Your telephone rings Answer the second call Lift the handset Placing the first call on hold and answering the sec ond call Press the key LED flashes Enter the code You areconnected to the call waiting party immediately The first party is placed on hold Ending the s
49. son not for U S Answer page simple paging equipment Answer page enhanced paging equipment Park a call Retrieve parked call Phone test Picking up retrieving a held call Redial Reject call Reserve trunk When the reserved trunk is free Reset services Ring transfer on Ring transfer off Ringing group on Ringing group off Room monitor on Room monitor off Monitoring a room Save timed reminder Delete timed reminder Accept timed call Saving a PIN 68 Operating Steps 000 Fm 1 7 8667 n 6 6H nm lt 660 O O j OOOO 66 Fi Line No ET 3G n Busy external wait 5 seconds eyw Fi Ext 00 6609 Fi Line No J OOOO Fi Line No JJ 0008 1 sr 860 s 7666 ry Poa Fi Int s7 2008 Fi Time e g 0905 j 606 am 0008 Fi Old code Fi 2x new code Functions Send message Delete message sent Accept message Speaker call HF answerback Start conference The other party does not respond 1 Continue the call Add a party tothe conference max five Leave conference Remove party Remove ISDN central office party from the conference only for U S Store a callback Delete callback Accept callback Suppress caller ID on Suppress caller ID off Telephone data service Trace call not for U S Transferring a call after announcement to group Trunk flash Overview of Functions and Codes Alphabetical Op
50. ss call ID Waiting tone off DND on Ringer cutoff on Messages received View callbacks eo Lift the handset eo JJ Enter the code 40 Step by Step gt 2000 in b SOGO a jet Using Other Functions Silent Monitor If this function has been configured contact System Support you can join a call already in progress at an in ternal station and listen in unnoticed Lift the handset Enter the code Enter the internal station number Monitoring a Room A telephone can be used to monitor a room The func tion must be activated on the telephone that you want to monitor Calling this telephone lets you hear what is going on in the room Activating the telephone to be monitored Lift the handset and direct it towards the noise source Enter the code Deactivating the telephone to be monitored Replace the hand set Monitoring the room Lift the handset Enter the internal number of the telephone in the room you wish to monitor 41 Using Other Functions Step by Step Activating Functions for Another Telephone If this function has been configured contact System Support you can turn the following functions onand off for other telephones This feature is also known as as sociated service e Do not disturb code 97 97 gt page 14 e Call forwarding code 11 12 13 1 gt page 34 Lock and unlock all phones code 66 66 gt page 30 e Group ringing code 81 81 g
51. t page 51 e Group cal code 85 85 gt page 50 e Reset services and functions code 0 gt page 40 e Control relay code 90 90 gt page 46 e Night service code 44 44 gt page 3b e Timed reminders code 65 gt page 32 oe Lift the handset 208 Enter the code Fi Enter the internal number of the telephone for which you want to activate the function Fi JJ Enter the code e g 97 for DND on and procedure if relevant 42 Step by Step gt 2600 or Using Other Functions Locking Another Telephone to Prevent Unauthorized Use If this function has been configured contact System Support you can lock other telephones to prevent un authorized use and later unlock them again You can use this function to unlock the telephone for us ers who have locked their telephones and then forgot ten their PINs Lift the handset Enter the code Enter the internal number of the telephone that you want to lock or unlock Enter the code for Changeover on Enter the code for Changeover off Using System Functions from the Outside DISA Direct Inward System Access If this function has been configured contact System Support you can set up external outgoing calls from outside the system just like an internal user You can also activate and deactivate the following functions in your system e Reset services and functions code 0 gt page 40 e Call forwarding code 1 1 gt page 34 e
52. t time such as 0905 for 9 05 9 05 a m or 1430 for 14 30 2 30 p m Deleting and checking a saved appointment Lift the handset Enter the code Testing the Telephone Step by Step Testing the Telephone Testing the Telephone Functions You can test your telephone functions Precondition Your telephone is idle eo Lift the handset 2000 Enter the code If everything is OK e all LEDs on the telephone start flashing and e the ringer signal sounds 33 Call Forwarding Step by Step Call Forwarding Using Variable Call Forwarding Youcan immediately forward internal or external calls to different internal or external telephones destinations External destinations require special configuration in the system ies Special features must be taken into consider ation if your telephone operates with HiPath AllServe system networking via PC network gt page 54 eo Lift the handset eo Enter the code or or E Enter the line type you wish to use 1 allcalls 2 external calls only 3 internal calls only Fi fi Enter the destination number without the external code Deactivating call forwarding eo Lift the handset QO sd Enter the code i When call forwarding is active a specialdial tone sounds when you lift the handset lf DID DTMF is active contact System Support you can also forward calls to this destination Destinations fax 870 DID 871 fax DID 872 34 St
53. unction In the case of an external external call the connection is released as soon as either of the parties ends the call 44 Step by Step Cor PG 666 0 0 Using Other Functions Controlling Connected Computers or Other Programs and Telephone Data Service For HiPath 3 500 3550 3700 3750 only If this function has been configured contact System Support you can control connected computers or pro grams running on them such as hotel services or infor mation systems from your telephone Precondition You have set up a connection Press the key LED flashes Enter the code The connected computer now prompts youto enter the data whichyou candoin one of two ways Contact Sys tem Support to find out which option is programmed in your system e Input in en bloc mode Enter data Press this key at the end of the entry e Inputin online mode The connected computer processes your entries di rectly Enter the code Enter data 45 Using Other Functions Step by Step Controlling Relays If this feature is configured contact System Support you can turn up to four relays on and off to control differ ent facilities such as a door opener Depending on how they are programmed you can switch the relays on and off or switch them on and have them switched off automatically after a timeout LS Special features must be taken into consider ation if your telephone operates with HiPath AllServ
54. ut the external code Deactivating call forwarding Lift the handset Enter the code Enter the activated call forwarding type 1 immediate 2 on no answer 3 on busy Enter your DID number Step by Step S00 0 01 gt eeoeeo os 0600 Mesa Wara PG Using Other Functions Using Other Functions Sending a Message You can send short text messages to users who have system telephones Transmitted text messages are signaled in the same wayasa callback request on the optiset E entry optiset E basic and optiPoint 500 entry models Lift the handset Enter the code Enter the recipient s internal station number Select the preprogrammed message which can be changed by System Support Enter the code For exam ple O Please callback 5 Fax waiting 1 Someone is waiting 6 Dictation please 2 Appointment 7 Please come see me 3 Urgent call 8 Please make copies 4 Do not disturb 9 Ready to depart Deleting Sent Messages Lift the handset Enter the code Answering Messages If there are messages waiting for you you will hear a special dial tone or an announcement when you lift the handset Lift the handset Enter the code Press the illuminated key This connects you to the sender of the message or the mailbox system 37 Using Other Functions Step by Step Using Another Telephone Like Your Own Other people can temporarily use your telephone for outgoing cal
Download Pdf Manuals
Related Search