Samsung dcs application Telephone User Manual
Contents
1. Telstra provide the CLI number in national significant format eg 398999277 for LSP However the DCS and Compact automatically add a zero to the front of the CLI number before searching the CLIP name number table for a match Note that Telstra will only present the CLIP information on calls originating in the ISDN ie currently calls originating from the PSTN or mobile network will not present CLIP information Telstra have announced that they will introduce PSTN CLIP in December 1997 CLIP information will not be available on incoming international calls from some countries or calls where the CLIR was invoked by the caller Outgoing CLI DATA MMC 312 Allow CLIP Can be used to control whether the DCS sends the CLI data on outgoing calls If CLIP SND is set to yes the DCS will send the trunk number programmed with MMC405 as the CLI data when making an outgoing call Note that MMC312 does not act as a Calling Line Identification Restriction CLIR feature Even if the DCS does not send any CLI digits on an outgoing call Telstra will still insert the default CLI number for that line before presenting the call to the destination If the customer does not want their CLI data to be presented to the destination party they must arrange with Telstra for CLIR to be provided when ordering their service MMC 405 Trunk Number Allows trunk numbers to be entered which will be used as CLI numbers on outgoing calls The numbers should be entered in Nationa2. The slot immediately to the right of the PRI card slot 2 or slot 4 or slot 6 must be left empty e The PRI card has priority in the system and therefore the PRI card must be installed in card slots to the left of any BRI or BSI cards installed e A maximum of 3 PRI cards can be installed in the DCS KSU To install a PRI card in the DCS system 1 Turn off the power to the DCS 2 Insert the PRI card into slot 1 3 or 5 in the KSU Note that the PRI card can only be fitted in the DCS basic KSU The PRI card will not operate in a DCS expansion cabinet 3 Fit an RJ45 wall mount socket onto the wall within 2m of the DCS cabinet Samsung DCS Application Note No 14 Issue 01 For Further Information Call LSP Communications 4 Connect the RJ45 socket to the NT1 as per the latest version of the ACA AUSTEL standard TS009 or the Customer s Premises Cabling Manual The ACA state that the TX and RX pairs must be run in separate cable sheaths and recommend that each cable is screened The operation of the PRI card is independent of polarity of the TX and RX pairs as PRI operates in Point to point mode only The connections should be made as shown below RJ45 Socket NT1 Equipment In NT1 Equipment Out 6 The Telstra NTI has a row of status LEDs If the DCS is connected correctly only the Power LED will be on If any alarm LEDs are on check the wiring to the DCS 7 Termination resistors are fitted to the PRI card DO NOT fit extra te
3. DI table above the lower line of the LCD will show 12345678 RodWall An incoming DDI call to an unrecognised number will be presented to the operator group with an invalid message eg 12345677 INVALID The keyset will also show the CLI information in the top line of the LCD as described below Samsung DCS Application Note No 14 Issue 01 Page 6 of 10 For Further Information Call LSP Communications Incoming CLIP When an incoming call is presented to a display keyset the CLI data is displayed in the top row of the LCD PROGRAMMING MMC119 Set CLIP Display Sets whether the display Keyset will display either the CLIP name or the CLI number The Keyset can only display the CLIP name where the CLI number provided by the network corresponds to a record programmed in the CLIP Translation table using MMC728 A keyset configured for CLIP name will show the CLI number if the incoming CLI number is not found in the translation table MMC312 Allow CLIP MMC312 controls on an extension by extension basis whether a display Keyset can receive the CLI data with incoming calls when it is presented by Telstra If CLIP RCV is set to No in MMC312 the top line of a display Keyset will be blank on incoming calls MMC 728 CLIP Translation Table Allows names to be associated with up to 250 CLIP numbers The numbers programmed into the translation table should be the full national number eg 0398999277 for LSP When CLI is provided
4. I call to a busy destination will hear ring tone and will be camped on to the destination If Call Wait is Off a DDI call to a busy destination will be released with Cause 17 user busy Call wait would normally be turned on for an operator position so that incoming calls to a busy operator do not get busy tone Other users may want Call Wait off This figure sets how many digits will be ignored from the start of the incoming Called Party Number This parameter is useful in Bypass operation where for example the indial information is the last three digits of an eight digit local number See the note on Bypass operation below The NO OF DEL DIGITS can be from 0 up to one less than the number of digits programmed in the digits field ie the system must examine at least one digit For example if the DDI digits are programmed as 98243888 the NO OF DEL DIGITS field can be programmed from 0 up to 7 This is the name that will be displayed on the destination station when an incoming DDI call arrives The names can be up to eleven characters long and are written in the same way as the Speed Name Samsung DCS Application Note No 14 Issue 01 For Further Information Call LSP Communications BYPASS OPERATION In some installations the customer will have a DID range of 1000 numbers where the last three digits of the number are the same as the destination extension In this situation the programming of the DID table can be simplified to a single
5. Samsung DCS Application Note No 14 September 1997 Topic Primary Rate ISDN Introduction This Application Note describes the installation configuration and operation of the PRI cards in the Samsung DCS for use with Telstra s On Ramp 10 20 and 30 Primary Rate ISDN service The Primary Rate Interface PRI is not supported on the DCS Compact DCS PRI ISDN Features The DCS and Compact support Direct Dial In DDD and Calling Line Identification Presentation CLIP The DCS system is able to display either the CLI number or the CLIP name using a number to name translation table The DCS currently does not support Calling Line Identification Restriction CLIR Malicious Call Trace MCT or Sub Addressing Customers requiring Calling Line Identification Restriction should arrange for this facility to be provided in the network by Telstra The Telstra On Ramp service does not support certain MacroLink supplementary services such as Advice of Charge However with the release of Version 4 Software the DCS will support the ETSI Advice of Charge feature which we expect Telstra to release later this year The DCS PRI card supports on Primary Rate Access PRA providing up to 30 B channels OnRamp 10 20 amp 30 provide 10 20 and 30 B channels respectively Installing the PRI Card The following restrictions apply to the installation of the PRI card into a DCS system e PRI cards must be installed in slots 1 3 or 5 of the DCS KSU only e
6. amp SMDR The DCS and Compact do not send the DDI number to the SMDR output Trouble Shooting Primary Rate Access Not Functioning Correctly e Review software versions using MMC 727 to ensure compatibility Version 2 1 or lower ROM 1 4 PRI software Version 4 2 ROM 2 0 or higher PRI software e Ensure PRI ports are contained in the numbering plan MMC 724 TRKXXX e Reset PRI card using MMC 418 Samsung DCS Application Note No 14 Issue 01 Page 10 of 10 For Further Information Call LSP Communications
7. based on the incoming trunk Normal operation An incoming call to a display keyset will show the CLI data in the top row of the LCD as described above After the call is connected pressing the dial keys on a keyset will send DTMF tones to line Making Outgoing Calls Each B channel of a PRA can be treated the same as a PSTN line Refer to the section above on MMC420 programming for the Any Channel Yes No option Each B channel will be assigned a trunk number in the range 701 upwards Each B channel can be programmed under a line key The line can then be seized for an outgoing call by pressing the line key or incoming calls answered by pressing the line key ISDN lines can be assigned to trunk groups Least Cost Routing operates as usual with ISDN lines and can be used to select between ISDN and PSTN lines for outgoing calls as well as other more complex routing When a display keyset first seizes an ISDN line for an outgoing call the LCD will show Waiting for SETUP_ACK msg The message will be shown for either a few hundred milliseconds or a couple of seconds depending on whether the line has been used in the previous 60s The network will then return dial tone and the keyset will display SETUP_ACK After completion of dialling the keyset will display DIGIT_CO and may then display ALERT_IN when the destination phone starts ringing After the call is connected pressing the dial keys on a keyset will sen
8. d DTMF tones to line eg for use with voice mail systems Samsung DCS Application Note No 14 Issue 01 Page 8 of 10 For Further Information Call LSP Communications If a user accidentally hangs up an incoming ISDN call it is not possible to recover the call by pressing the line key because the ISDN signalling is too quick and the call will already be cleared through the network Samsung DCS Application Note No 14 Issue 01 Page 9 of 10 For Further Information Call LSP Communications TIPS DDI and Call Forwarding No Answer The operation of Call Forward No Answer depends on the setting of Call Wait as shown in the table below Call Wait is set in MMC714 for DDI operation or MMC421 for MSN operation Call Wait Keyset State Result CLIP On Idle Rings at Keyset for 15s default Shown on Keyset before being forwarded The delay is programmable On Busy Keyset receives off hook ring signal Not shown on Keyset but can be for 15s before the call is forwarded viewed if the current call is put on hold Off Idle Keyset rings for 15s before the call Shown on the Keyset is forwarded Off Busy The DCS rejects the call with cause Not shown User Busy The A party receives busy tone from Telstra In the second row where Call Wait is On and the Keyset is busy the Keyset user has 15s to put the current call on hold review the CLIP data and decide whether to return to the original call or answer the incoming call DDI Number
9. entry using Bypass operation In this situation enter the first six digits of the customers local number followed by into the digits field of the DID table assuming that local numbers have eight digits For example 989992 for LSP Coms Enter 5 for the No Of Del Digits so that the system ignores the first five digits of the called number Enter B for the day destination The system will then delete the first five digits of the called number and use the last three digits as the destination extension It is possible to program the DID table so that there is a Bypass entry that covers all Keysets as well as specific entries for a single Keyset In this situation the specific entry will override the Bypass entry All other calls will be routed using Bypass operation To enter the character B place the cursor under the None day destination and press the Volume down key If digits are already entered for the day destination first place the cursor under the digits and press the Hold button to return it to None DDI EXAMPLES ra Dig EN oein eae eos Deleted Digits Name 19345678 O RodWalloper LSP Coms n 98999255 DES rs os ps wm mw m o aes 4a wmn w m o o Entry 1 If the system sees an incoming call to number 12345678 it will route the call to station 201 during the daytime and to voice mail group 529 at night The destination name RodWalloper will be displayed on the station when the call a
10. l Significant format ie the full national number with the leading zero removed For example 398999277 for LSP Coms Samsung DCS Application Note No 14 Issue 01 Page 7 of 10 For Further Information Call LSP Communications If the trunk number programmed using MMC405 is not in the valid address range for that line or not in the correct format Telstra will replace the CLI number with the default directory number for that line as the call passes through the network For MSN lines a valid number is either one of the MSN numbers for the line or the Group Directory Number For DDI a valid number is either the Group Directory Number or a number in the DDI range The DCS can only send the number programmed for the trunk as the CLI data There is no provision for the DCS to send the indial number associated with the extension making the outgoing call Answering Incoming Calls All speech calls for an unrecognised destination number will be presented to the operator group The DCS will answer any speech or 3 1kHz calls The DCS will ignore any incoming data calls unless those calls are directed to an ISDN extension on the system capable of handling an incoming data call Only available on Version 4 2 software The DCS ignores any other optional information in the ISDN call such as Sub Address High Layer Compatibility or Low Layer Compatibility Information The DCS can only route incoming calls based on the destination number DDI operation or
11. n Note No 14 Issue 01 For Further Information Call LSP Communications Indial MMC714 amp DID Number amp Name Translation Table DESCRIPTION This command provides a flexible method of assigning incoming DDI calls to specific destinations The system examines the Called Party Number of the incoming call and routes the call as configured in the DID table The table contains 200 entries and each entry consists of six fields 0 5 DIGITS DAY DEST NIGHT DEST CALL WAIT NO OF DEL DGT NAME This field gives the indial number On Ramp always presents the DDI number as a local number so enter the full local number for this field eg eight digits in a capital city The wild card may be used to replace a digit This field specifies the day destination The destination may be a station or a station group Calls cannot be routed to trunks or trunk groups The character B can also be entered for Bypass With Bypass the system will use the last digits of the incoming Called Party number as the destination extension number like traditional indial operation on old PABXs See the note on Bypass operation below This field specifies the night destination The destination may be a station or a station group The character B can also be entered for Bypass With Bypass the system will use the last digits of the Called Party number as the destination extension number Call Wait can be turned On or Off If Call Wait is On a DD
12. rmination resistors 8 Power on the system and do a System Reset or for a new DCS installation do a Clear Memory using MMC811 9 Ifthe PRI card is being added to an existing DCS installation use MMC724 to allocate line numbers to the PRI card 10 Configure the PRI mode for Normal DID as required using MMC 420 see below 11 Configure the PRI DLSEND and DLRECV options using MMC420 see below 12 Do a Card Restart on the PRI card using MMC418 The DID Normal programming will not take effect until the card is reset Trunk Numbering The DCS assigns a line number to each B channel of each ISDN line in the system ie Thirty 30 numbers per PRI card After doing a Clear Memory with MMC811 the DCS will assign numbers to the PRI card in the 700 number range the same as with analogue trunks For example on a DCS with a TRK A card in slot 1 and a PRI card in slot 2 the PRI card is assigned line numbers 703 to 732 If a Clear Memory is not done after installing the PRI card the line numbers for the PRI card will have to be assigned using MMC724 The ISDN lines can be assigned to line keys using MMC 722 the same as with analogue lines From a system users point of view the ISDN lines appear to operate like a normal PSTN line PRI Mode The PRI card can be configured for two different modes using MMC 420 e Normal e DDI indial Primary Rate ISDN is only offered in a Point to Point mode Ie The DCS i
13. rrives If station 201 is busy during the day when the call arrives the call will be rejected by the system Samsung DCS Application Note No 14 Issue 01 Page 5 of 10 For Further Information Call LSP Communications Entry 2 If the system sees an incoming call to any eight digit number starting with 989992 the system will strip the first five digits off the number and route the call to station 2 given by the last three digits of the incoming number Bypass operation Any station that receives the call will display the name LSP Coms If the destination station is busy the call will be camped on At night the calls will be routed to voice mail group 529 Entry 3 If the system see an incoming call to 96342273 the call will be routed to group502 by day and the DID name Sales will be displayed on the keyset If all members of group 502 are busy the call will be camped on At night the call will be routed to group 501 Entry 4 If the system see an incoming call to 96342274 the call will be routed to group 503 by day and the DID name Support will be displayed on the keyset If all members of group 503 are busy the call will be camped on At night the call will be routed to group 501 DISPLAY KEYSETS An incoming DDI call to a display keyset will show both the called number and the name of the destination programmed into the DDI table using MMC714 For example if a call arrives for Rod Walloper as shown in the D
14. s the only device connected to the PRA Samsung DCS Application Note No 14 Issue 01 For Further Information Call LSP Communications In Normal mode the incoming calls are routed according to the trunk ring assignment in MMC 406 Calls on unassigned lines are routed to the operator group In DDI mode the incoming calls are routed in accordance with the DID Table MMC714 Unrecognised numbers are sent to the operator group Outgoing calls can be made as usual in both modes Other MMC420 Options MMC420 presents extra configuration options as well as the PRI mode described above The other parameters should configured as described below PRI Mode Options Normal or DDI as described above DLSend Options Overlap or Enblock Leave this parameter set to its default value of Overlap DLReceive Options Enblock or Overlap Leave this parameter set to its default value of enblock Note This option is not included in Version 4 X software because if the sending complete is not included in the incoming SETUP message the DCS will wait for additional digits to come automatically PRI TRK Channel Any Options Yes or No This parameter should be set to Yes to tell the DCS to use any idle B channel on a PRI line if the user presses a line key If you wish to allocate specific B channels to say different tenants this parameter should be set to No When set to No the B channels are selected individually like PSTN lines Samsung DCS Applicatio
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