Samsung 743N Computer Monitor User Manual
Contents
1. 22 Last Number Redial 22 Save Number with 22 Ghain 23 Automatic Redial Retry 23 Pulse to Tone 23 PAGING AND MESSAGING Making aniline rial Page 24 Making an External Page 24 PI Beals emer re eee eer eer 24 ma ere ee 25 Park and PAG 25 Messages Set Cancel 25 26 Returning Messages 26 Programmed 26 CONVENIENCE FEATURES Not DiIStUD a a ere ere re 27 One Time END 27 27 Background MUSIC 27 Appointment Reminder Alarm Clock 28 Door Phone 28 29 Executive Secretary 29 Group 29 Account 29 Locking Your aaea 30 Off Hook Voice ANNOUNCE2. 38 39 Managing Key Assignments 39 39 43 43 44 PERSONAL SPEED DIAL 45 46 ABOUT THIS BOOK Your keyset is the most visible part of the PROSTAR DCS COMPACT Digital Communications System No matter what model keyset you are using with or without a display telephone calls are handled in the same way The LCD 12B and LCD 24B keysets have a few additional conveniences that are not available to STD 24B Basic 12B and 7B keyset users These are noted throughout this guide Please take the time to study this guide and to become familiar with the opera tion of your keyset Keep this guide handy You may need to look up instructions for infrequently used features Learning to use your keyset correctly will make everyday telephone communi cations a breeze THINGS YOU SHOULD KNOW USER ORIENTATION PROSTAR DCS COMPACT telephones are called keysets They contain but tons or keys that are used to access or activate the many features of your office phone system The keys with paper designation strips are programmable keys This means they can be programmed for a specific function on your keyset and that same button can be something different on another keyset See the system manager to get your most frequently used features assigned to your
3. 30 31 0 ee 31 31 In of Group one etre ree er 31 CUSTOMIZING YOUR KEYSET Select Ring 32 Change Your Passcode 32 Set Answer ModE 32 Hola eee eee 32 Headset Operation Mite eee 33 28146511221 33 Key Confirmation TOME scisciecccesescinsteassccsnntextennessadexttainnetmmnecaeectuzincenaie 33 eta S 33 Ring PreterenCE 34 DISPLAY FEATURES Interactive Display Keys 35 Directory IIPONMANIO Ms 35 Dial Dy DRS CUO ts EE 36 Call Progress Displays 36 Display Number Dialed 36 Call Duration 36 37 37 Viewing Message 2 2 37 Alarm Reminder 37 38 Personal Speed Dial Names 38 Station NAMES css
4. COLORED LIGHTS 1 2 3 Used for CALL buttons inter com calls outside lines and many other system features 4 PROGRAMMABLE KEYS WITH RED LIGHTS 4 5 6 7 Used to call stations directly to indicate busy conditions of other stations for One Touch dialing and many other sys tem features independent levels for HOLD KEY handset speaker background music ring and page volumes MONITOR KEY SPEAKER KEY Used to switch call to speaker phone HOLD KEY TRANSFER KEY MICROPHONE For handsfree operation TRANSFER KEY SPEAKER For ringer and monitor PULLOUT DIRECTORY TRAY VOLUME CONTROL KEYS Used to set independent levels for handset speaker background music ring and page vol umes MAKING AN OUTSIDE CALL e Lift the handset and press an idle outside line button line group button dial a line access code to receive dial tone OR to use the speakerphone press an idle outside line button line group button or dial a line access code to receive dial tone through the speaker OR press receive inter com dial tone and dial a line access code e Dial the telephone number e Finish the call by replacing the handset or pressing the ANS RLS key NOTE You will receive No More Calls tone when you attempt to make a call and there is no key available for that line e If Least Cost Routing is enabled on your phone system this button may be labeled LC
5. PROSTAR DCS COMPACT DIGITAL COMMUNICATIONS SYSTEM e LCD 24B e LCD 12B STD 24B BASIC 12B e 7B KEYSET USER GUIDE System Software Release 1 2 November 1997 TABLE OF CONTENTS ABOUTTHIS BOOK 1 THINGS YOU SHOULD 2 9 OUTSIDE CALLS Making a Outside 10 Answering an Outside 10 Universal AMS 10 PSC AU ELAS IM secagem TE E 11 Busy Line Queuing with Callback 11 INTERCOM CALLS Calling 12 Answering Intercom 12 Answer gt 12 B sy 13 Busy Station 555 13 Calling Your System Operator 13 CALL PROCESSING a nem rere ee 14 15 Transferring Calls 15 16 Transfer with Camp On 16 Transier to Voice Mail 16 call Waitin gaesss 16 Conference Calls eer 17 F rwarding Calls 17 19 Call PickUp a esac 20 DIALING FEATURES Speed 21 Programming Personal Speed Dial 21 22 One Touch Speed
6. DIAL 3 DIAL 4 DIAL 5 DIAL 6 DIAL 7 DIAL 8 DIAL 9 DIAL lt gt 2 xz 2m os N lt lt gt kee O7 gt BF ON amp NOTE When the character you want appears on the same dial pad key as the previous character press UP to move the cursor one space to the right To cancel an individual alarm and reminder message Press TRSF and then dial 112 Dial alarm number 1 2 or 3 Press the HOLD key Press the TRSF key PERSONAL SPEED DIAL NAMES Each personal speed dial number can have a name assigned to it This name is used to select the speed dial bin when you are dialing by directory e Press TRSF and then dial 106 Dial the speed dial bin number 00 49 e Write your message using the procedure described in Alarm Reminder Mes sages e Press the TRSF key to store the speed dial name Repeat for each speed dial bin if necessary NOTE If the version is V1 x you may assign a name ten characters long If the version is V2 x you may assign a name 11 characters long STATION NAMES You can assign an 11 character name to your keyset This allows other display keyset users to call you using the directory dial feature 38 To program a station name Press TRSF and then dial 104 Enter the name using the procedure described in Alarm Reminder Messages Press TRSF to store the name NOTE If the version is V1 x you may assign a
7. OR You may use NND to view more information about this call OR You can return to the idle condition by pressing IGNORE If you are on call e Press the INQUIRE key Your existing call will go on hold the CID key and then the INQUIRE soft key to place the first call pele trunk number e You may now answer the call by pressing ANS i may use NND to view more information about this call og can return to the idle condition by pressing IGNORE NOTES 1 If you are on an intercom call or you have Automatic Hold turned off you must finish the existing call or place it on hold before inquiring 2 If you inquire about an outgoing call you will receive a call no longer avail able display REVIEWING PAST CID CALLS This feature allows you to review CID information for calls sent to your keyset This list can contain 10 50 calls in a first in first out basis The list includes calls that you answered and calls that rang your keyset but that you did not answer When reviewing this list you can press one button to dial the person back The system must be using LCR to dial the stored number To access the CID information stored in your REVIEW list Press the REVIEW key OR Press the CID key and then press the REVIEW soft key e Ifyou have entries in your review list the oldest call will be shown first e You can now CLEAR this entry OR Use NND to view more information about this call OR Press DIAL to call this
8. The system must be using LCR to dial the saved number REDIALING A SAVED CID NUMBER To redial a number that has been saved press the SAVE key or dial 19 NOTES 1 Your telephone system must have LCR correctly programmed to redial the saved number 2 Ifthe Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing STORING A CID NUMBER At any time during an incoming call that provides CID information you may save the CID number as a speed dial number in your personal speed dial list To store a Caller ID number in a personal speed dial bin e Press the STORE key The system displays the speed dial bin in which the number was stored OR e Press the CID key and then press the SCROLL key Press the STORE soft key The system displays the speed dial bin in which the number was stored NOTE Your telephone system must have LCR correctly programmed to redial the saved number If LCR is not being used on your system you will not be allowed to STORE CID numbers INQUIRE CID PARK HOLD INFO If you are informed that an incoming call is on hold or has been parked for you you may view the Caller ID information before you retrieve the call This will influence how you choose to handle the call From an idle keyset e Press the INQUIRE key OR Press the CID key and then the INQUIRE soft key 41 e Dial the trunk number You may now answer the call by pressing ANS
9. programmable keys When changes are made be sure that your programmable keys are relabeled properly Lines from the telephone company are lines Calls on these lines are referred to as outside calls Your system can have individual C O line keys or lines may be assigned to groups When they are in a group you access a line by dialing an access code or pressing a route button For example dial 9 or press the LOCAL key to get a local outside line If Least Cost Routing is used press ing the LCR key will automatically select a preprogrammed line according to what digits are dialed Each line in the system is numbered beginning with 701 then 702 703 etc Direct Station Selection DSS keys are programmed to ring specific stations You can press a DSS key instead of dialing the extension number A DSS key lights red when that station is busy Busy Lamp Indication PROSTAR DCS COMPACT provides distinctive ring patterns to your keyset e Outside calls have a single ring tone repeated e Internal calls have a double ring tone repeated e Door phone calls and alarm appointment reminders have a triple ring tone repeated CALL INDICATIONS The keys on your phone have light emitting diodes LEDs Some of these are tri colored LEDs that light green red or amber green and red together Some of the keys can only light red Intercom calls also called internal calls always appear on your CALL buttons They will
10. rectory listings for pay phones The number will be delivered as usual NOTE The Caller ID features require optional software and or hardware Please see your service and installation company for details SELECTING YOUR CALLER ID DISPLAY You can decide if you want to see the CID name or CID number in the display Regardless of which one is selected you can press the NND key to view the other pieces of CID information To select the type of Caller ID information you wish to view first e With the handset on hook press TRSF and then dial 119 e Dial 0 if you do not wish to view CID information 1 to view the NUMBER first or 2 to view the NAME first Press TRSF to store your selection VIEWING THE NEXT CID CALL In the event that you have a call waiting or a camped on call at your keyset you can press the NEXT key to display the Caller ID information associated with the call in queue at your keyset Either the CID name or CID number will show in the display depending on your Name Number selection 40 To view Caller ID information for calls that have been camped on to your keyset press the NEXT key If your keyset does not have a NEXT key press the CID key and then the NEXT soft key SAVING THE CID NUMBER At any time during an incoming call that provides CID information you may press the SAVE key to save the CID number If your keyset does not have a SAVE key press the CID key the SCROLL key and then the SAVE soft key
11. They will stay in the display until the call duration timer comes on automatically or the TIMER button is pressed If the call duration timer is not used the number dialed will be dis played until the call is released transferred or put on hold CALL DURATION TIMER The system can be set to automatically time outside calls A few seconds after you dial a telephone number the timer appears in the display It appears imme diately for incoming calls The call timer continues for the duration of the call Call duration times are displayed in minutes and seconds If a call lasts longer than 60 minutes the timer restarts You can press the TIMER key to manually begin timing a call Press it again to stop timing If you press it while the automatic timer is on the call duration time is restarted 36 AUTO TIMER Display keyset users may have the timer automatically start when they answer incoming calls or after a short delay on an outgoing call e With the handset on hook press TRSF and then dial 110 e Dial 11 to turn the auto timer or 10 to turn it off e Press TRSF to store your selection TIMER FUNCTION Display keyset users may use this feature as a simple stopwatch When the keyset is idle press the TIMER button to start timing Press the TIMER button again to stop timing Read the elapsed time in the display Lift the handset and replace it The display will return to date and time VIEWING MESSAGE INDICATIONS
12. speed dial numbers so that they will not show in the display When you are entering a telephone number press E All subsequent digits will be hid den Press E again to begin displaying digits e The F key is used to enter a name See Personal Speed Dial Names under Display Features e Use the HOLD key to clear a speed dial number ONE TOUCH SPEED DIALING You may assign any speed dial number to an already existing One Touch Speed Dial button for quick and easy dialing of frequently used numbers While on hook press TRSF and then dial 107 e Press a Touch Speed Dial button e Dial the speed dial number 00 49 or 500 999 that you want assigned to this button e Press TRSF to store your selection To call this telephone number just press the One Touch Speed Dial button NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing LAST NUMBER REDIAL To redial the last telephone number you dialed press the LNR key or dial 19 NOTES 1 Ifthe Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing 2 Redial does not apply to intercom calls SAVE NUMBER WITH REDIAL To save the number you just dialed for later use press the SNR key before hanging up To redial this saved number at any time press the SNR key or dial 17 The same line will be selected for you NOTES 1 Ifthe Hot Keypad feat
13. the speakerphone is in use and the handset volume while you are listening These three levels will be stored in memory until changed If background music is turned on at your keyset the volume keys will also control the level of music The volume of pages heard through the speaker of a keyset can be adjusted during a page announcement by using the volume keys There are 16 levels for each volume setting The volume of off hook ring is controlled by a user programmable setting SYSTEM TONES The system provides several tones to assist you Some of these tones are already familiar to you Intercom Dial Tone A steady tone that indicates you can begin dialing Ringback Tone Indicates the station you dialed is ringing RINGBACK TONE 1 000 ms ON 3000 ms OFF CONTINUOUS Busy Tone Indicates the station you dialed is busy BUSY TONE 500 ms 500 ms OFF CONTINUOUS DND No More Calls Tone Fast busy tone indicates the station you dialed is in the Do Not Disturb mode or cannot receive any more calls DND NO MORE CALLS TONE 250 ms ON 250 ms OFF Ld zi FOR SECONDS Transfer Conference Tone Indicates your call is being held and you dial another party TRANSFER CONF TONE 100 ms ON 100 ms OFF UUUUUUUUUUU CONTINUOUS Confirmation Tone Very short beeps followed by dial tone indicate you have correctly set or canceled a system feature CONFIRMATION 50 ms ON 50 ms O
14. the cover sideways Lift the cover and remove the desig nation strip Label the designation strip Replace the strip and cover SCROLL KEY Used to scroll through displays 32 CHARACTER DISPLAY Two SOFT KEYS Used to lines with 16 characters each activate features via the display 6 PROGRAMMABLE KEYS WITH TRI COLORED LIGHTS Used for CALL but tons intercom calls outside lines and many other system features 6 PROGRAMMABLE KEYS WITH RED LIGHTS Used to call stations directly to indicate busy condi tions of other sta tions for One Touch dialing and many other system fea tures VOLUME CONTROL KEYS Used to set inde pendent levels for hand set speaker back ground music ring and page volumes SPEAKER For handsfree operation and ringing MICROPHONE For handsfree operation PULLOUT ANSWER RELEASE KEY DIRECTORY TRAY TRANSFER KEY HOLD KEY SPEAKER KEY Used to switch call to speakerphone STD 24B KEYSET LAYOUT LABELING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover Push the cover sideways Lift the cover and remove the desig nation strip Label the designation strip Replace the strip and cover 16 PROGRAMMABLE KEYS WITH TRI COLORED LIGHTS Used for CALL buttons intercom calls outside lines and many other sys tem features 8 PROGRAMMABLE KEYS WITH RED LIGHTS Used to call stations directly t
15. these keys as feature keys DSS BLF keys or One Touch Speed Dial buttons In the Auto Answer mode use the AOM as a room monitor or intercom box This allows use of the four feature keys at the bottom VOL UP DOWN MUTE and SPK PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 00 01 02 03 04 05 06 07 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 25 26 SYSTEM ACCESS CODES LINE GROUPS 9 LOCAL LCR 80 81 82 STATION GROUPS 501 502 503 504 PAGING ZONES Dial 55 plus 0 ALL INTERNAL ZONES 1 2 3 4 5 6 T 8 9 ALL EXTERNAL ZONES ALL PAGE FEATURE ACCESS CODES 10 xxx PICK UP A PARKED CALL 12 xxx PICK UP A HELD CALL 13 DOOR LOCK RELEASE 16 xxx SPEED DIALING 17 SAVE AND REDIAL NUMBER 18 RECALL 19 LAST NUMBER REDIAL 400 CANCEL DO NOT DISTURB 401 SET DO NOT DISTURB 42 xxx CANCEL MESSAGE YOU LEFT 43 RETURN MESSAGE 44 CALLBACK SION 45 BUSY STATION CAMP ON 46 CONFERENCE 47 ACCOUNT CODE 48 xx SET PROGRAMMED MSG 48 00 CANCEL PROGRAMMED MSG 49 SEND FLASH TO C O OR PBX PROGRAMMED MESSAGES 01 IN A MEETING 02 OUT ON A CALL 03 OUT TO LUNCH 04 LEAVE A MESSAGE 05 PAGE ME 06 OUT OF TOWN 07 IN TOMORROW 08
16. will automatically put your call on hold and connect you to the next call This feature can be turned on or off at your keyset e With the handset on hook press TRSF and then dial 110 e Dial 01 to turn Automatic Hold on or 00 to turn it off e Press TRSF to store your selection NOTE Intercom calls can be automatically put on hold by pressing TRSF 32 HEADSET OPERATION Keyset users can switch between headset mode and handset mode When us ing headset mode press the ANS RLS key to answer and release calls With the handset on hook press TRSF and then dial 110 Dial 21 to use the headset 20 to use the handset e Press TRSF to store your selection Your keyset may be equipped with a Headset mode key If it is so equipped pressing this key while the light is out will cause the keyset to enter headset mode and the light will illuminate to indicate this Pressing the key while the light is lit will cause the keyset to return to handset mode and the light will go out RELEASE 2 ONLY HOT KEYPAD On the DCS COMPACT your keyset s keypad can be made live or hot so that it is not necessary to lift the handset or press SPK before you begin dialing Calls can be made and features activated by simply dialing the C O line num ber trunk group access code intercom number or feature access code To acti vate this feature e With the handset on hook press TRSF and then dial 110 Dial 31 to turn the Hot Keyp
17. FF UUU FOR ONE SECO programmable Error Tone A distinctive two level beeping tone indicates you have done something incorrectly Try again ERROR TONE 50 ms of tone 1 50 ms of tone 2 UUU UUU UUU UULU UU FOR THREE SECONDS LCD 24B KEYSET LAYOUT LABELING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover Push the cover sideways Lift the cover and remove the desig nation strip Label the designation strip Replace the strip and cover SCROLL KEY Used to scroll through displays 32 CHARACTER DISPLAY Two SOFT KEYS Used to lines with 16 characters each activate features via the display 16 PROGRAMMABLE KEYS WITH TRI COLORED LIGHTS Used for CALL but tons intercom calls outside lines and many other system features 8 PROGRAMMABLE KEYS WITH RED LIGHTS Used to call stations directly to indicate busy condi tions of other sta tions for One Touch dialing and many other system fea tures VOLUME CONTROL KEYS Used to set inde pendent levels for hand set speaker back ground music ring and page volumes SPEAKER For handsfree operation and ringing MICROPHONE For handsfree operation PULLOUT ANSWER RELEASE KEY DIRECTORY TRAY TRANSFER KEY SPEAKER KEY Used to switch HOLD KEY call to speakerphone LCD 12B KEYSET LAYOUT LABELING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover Push
18. H key may be programmed to recall dial tone SENDING A FLASH While on an outside call press the FLASH key to send a flash to the telephone company This is required for some custom calling features or CENTREX use BUSY LINE QUEUING WITH CALLBACK If you receive a busy signal when you are selecting an outside line this means that the line or group of lines is busy e Press the key or dial 44 You will hear confirmation tone When the line becomes free the system will call you back e the handset or press the ANS RLS key to answer wait for dial tone and dial the telephone number or speed dial number again NOTES 1 Acallback will be canceled if not answered within 30 seconds If you have set a callback your CBK key will light 2 Ifthe Hot Keypad feature has been turned off you must first lift the handset or press SPK before dialing 11 INTERCOM CALLS GATENG OTHER STATIONS Dial the extension number or group number e Wait for the party to answer If you hear a brief tone burst instead of ringback tone the station you called is set for Voice Announce or Auto Answer Begin speaking immediately after the tone e Finish the call by replacing the handset or pressing the ANS RLS key NOTES 1 If you have a DSS key assigned to an extension or station group you may press this key instead of dialing the number 2 If the Hot Keypad feature has been turned off you must first lift the handset or press SPK b
19. R or accessed by dialing an access code usually 9 e If your system is programmed to require an authorization code before mak ing a call dial plus valid code before selecting line e If your system is programmed to require an account code before making call press the ACCT button or dial 47 plus a valid code press the ACCT button again and then select a C O line For more information on authorization and account codes see your system administrator NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before dialing ANSWERING AN OUTSIDE CALL e Lift the handset and you are automatically connected to the ringing See Ring Preference under Customizing Your Keyset OR press the ANS RLS key to automatically answer on the speakerphone NOTE is flashing at your keyset but not ringing you must press the flashing button to answer UNIVERSAL ANSWER Outside lines may be programmed to ring a general alerting device To answer calls ringing this device dial 67 or press the UA key This device can operate in the Day or Night mode NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before dialing 10 RECALL DIAL TONE Press the NEW button to disconnect your existing call wait for dial tone and then make a new call on the same line NOTE If this button does not appear on your the FLAS
20. RETURN AFTERNOON 09 ON VACATION 10 GONE HOME 53 group 0 53 group 1 54 zone 56 600 601 602 603 604 605 607 65 66 67 681 682 OUT OF GROUP IN GROUP MEET ME PAGE MEET ME ANSWER CANCEL ALL CALL FORWARD SET FORWARD ALL CALLS SET FORWARD BUSY SET FORWARD NO ANSWER SET FWD BUSY NO ANSWER SET FORWARD FOLLOW ME SET FORWARD DND PICK UP RINGING EXTEN PICKUP GROUP UNIVERSAL ANSWER DIAL BY VOICE RECORD DIAL BY VOICE AUTHORIZATION CODE UG DCS KEY 04 10 97
21. Y STATION CAMP ON When you call another station and receive a busy signal but you do not want to wait for a callback e Press the CAMP key or dial 45 e The called station will receive off hook ring tone repeated every few seconds and its first available CALL button will flash green to indicate your call is waiting e Wait for the called party to answer The called station must release its first call or place it on hold before answer ing your camp on NOTES 1 If you receive No More Calls tone that station has no available key to ac cept your call Hang up or leave a message 2 If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing CALLING YOUR SYSTEM OPERATOR e Dial 0 to call your system operator or group of operators e If you want to call a specific operator dial that person s extension number NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing 13 CALL PROCESSING SYSTEM HOLD When you are connected to any call press HOLD The call will flash green at your keyset If this call appears on a line key at other keysets it will flash red at those keysets e To take the caller off hold press that key and the green flashing light will go steady green again Resume the conversation NOTE While on a call pressing line key route key or flashing CALL button will automatical
22. You can view all of your message indications before you return them e With the handset on hook press the MSG key with the red flashing light e The first station that left a message indication will be displayed Press the UP and DOWN arrows to scroll through the stations that left mes sage indications Use the soft keys to reply clear or advance to the next message e Press the ANS RLS key to return your keyset to the idle condition ALARM REMINDER MESSAGES When you use the alarm appointment reminder feature you create a 16 charac ter reminder message When the alarm rings your message will appear instead of ALARM REMINDER To program reminder messages Press TRSF and then dial 116 e Dial the alarm number 1 2 or 3 e Dial the time you want the alarm to go off Enter the time as HHMM hours and minutes using the 24 hour clock Dial 0 SET 1 TODAY or 2 DAILY to select the alarm type e Write your message using the dial pad keys Each press of a key selects character Pressing the next key moves the cursor to the next position For example if your message is TAKE MEDICATION press 8 once to get the letter Press 2 once to get A Press 5 twice to get K Continue selecting characters from the following table to complete your message e Press the TRSF key to store the alarm and reminder message Repeat for each alarm if needed 37 COUNT 1 2 3 DIAL 0 Q DIAL 1 space DIAL 2
23. ad or 30 to turn it off e Press TRSF to store your selection KEY CONFIRMATION TONE You can hear a short beep confirmation tone each time you press a button on the dial pad This tone can be turned on or off While on hook press TRSF and then dial 110 e Dial 40 to turn tones off or 41 to turn tones on e Press TRSF to store your selection REJOINING A PAGE This feature allows you to hear the remaining portion of an ongoing internal page after you return your keyset to idle To enable this feature With the handset on hook press TRSF and then dial 110 e Dial 51 to turn this feature on or 50 to turn it off e Press TRSF to store your selection RING PREFERENCE This feature automatically answers ringing calls when you lift the handset or press the ANS RLS key This method will always answer calls in the order they arrived at your keyset When you turn ring preference off you must press the flashing button to answer a call allowing you to answer calls in the order you choose e With the handset on hook press TRSF and then dial 110 e Dial 61 to turn ring preference on or 60 to turn it off Press TRSF to store your selection DISPLAY FEATURES INTERACTIVE DISPLAY KEYS The three keys below the display are substitutes for dedicated feature keys and access codes Pressing one of these keys has the same effect as pressing a programmable key These keys are called soft keys as their functions are not fixed T
24. always light green You can have up to eight CALL buttons but at least two are recommended Outside calls appear on individual line keys if they are assigned When an indi vidual line is not assigned to its own key it will appear on a CALL button Your 2 outside calls will light green on your keyset and red on other keysets You never lose sight of your calls while they are on hold They stay right where you put them and are identified with a green flashing light if the key has a tri colored LED Some simple rules to remember e Any steady LED indicates the line or feature is in use A fast flashing green LED indicates a new call ringing in slow flashing green or red trunk key call button indicates a call is hold A slow flashing amber LED indicates a recall to your keyset A steady red LED on the HOLD key indicates the keyset is locked A steady red LED on the TRSF key indicates the keyset is Forward A steady red LED on the ANS RLS key indicates the keyset is in Headset mode A flashing red LED on the ANS RLS key indicates the keyset is mode SPEAKERPHONE Pressing the ANS RLS key will answer or release a call on the speakerphone Switching from the handset to the speakerphone is easy Press the SPK key and hang up the handset VOLUME CONTROLS PROSTAR DCS COMPACT keysets use the UP and DOWN keys to adjust the ringer volume while the keyset is ringing the speaker volume while
25. and the second sometimes referred to as Deluxe Caller ID delivers both the calling party s telephone number and name as listed in the telephone directory The DCS COMPACT system can handle both types of Caller ID in fact in the case of number only delivery the system can be programmed to insert for a specific telephone number up to a maximum of 250 numbers However even though you are paying to receive Caller 10 information there are some circumstances that mean you will not receive this information The three most common reasons are listed below along with the display information that the DCS COMPACT will provide PRIVATE The caller does not wish his her name or number to be re vealed to you This type of call can be stopped at the telephone company by dialing an access code on your outside lines This will redirect these PRIVATE calls to an announcement that states that you do not wish to receive calls that have had Caller ID blocked The code to block these calls can usually be found in the front section of the telephone directory OUT OF AREA The caller is calling from an area that cannot provide Caller ID information for example international calls or he she is call ing from a type of circuit that cannot provide Caller ID informa tion for example some outbound WATS lines PAYPHONE The caller is calling from a coin operated telephone The tele phone company will send this information as there are no di
26. calls The OHVA feature will work with intercom and transferred calls To make an off hook voice announcement Dial the extension number or press the DSS key When you receive a busy signal press the OHVA key After the attention tone begin speaking Finish the call by replacing the handset or pressing the ANS RLS key NOTES 1 When you are voice announcing to a station close to you use the handset to avoid an echo effect 2 You cannot off hook voice announce to single line telephones o o When you receive an off hook voice announcement if you are using the hand set you will hear the announcement in the handset receiver If you are using the speakerphone you will hear the announcement over the keyset speaker In both cases you can continue to speak to the original party e Press the flashing CALL button on your keyset This will place the original party on hold and allow you to talk to the announcing party e To return to your first party press the key corresponding to your original call This will disconnect the OHVA call Executive off hook voice announce allows you to engage in conversation on your keyset and simultaneously receive and reply handsfree to an OHVA through 30 your add on module AOM Use caution because the conversation through the AOM may possibly be heard by the caller on the keyset When you receive an executive OHVA through your AOM e Reply by speaking in the direction of the microphone
27. d to the door phone e If an electric door lock release is installed dial 13 to unlock the door CALLING THE DOOR PHONE ROOM MONITOR You may call the door phone and listen to what may be happening outside or in another room 28 e Dial the extension number of the door phone e You will be connected to the door phone and you can listen or have a conver sation e If an electric door lock release is installed dial 13 to unlock the door NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing EXECUTIVE SECRETARY HOT LINE If programmed an executive and a secretary can have a hot line between them When the executive station is in the DND mode all of its calls will ring the secretary station e Either person can press the HOT LINE key to make a voice call to the other station e Using the hot line will override DND at the other station This key will light red when the other station is in use To transfer a call to a Boss in DND e Press the TRSF key followed by the boss key e Wait for the boss to answer to announce the call and hang up to complete the transfer OR Hang up to complete a blind transfer after pressing the Boss key GROUP LISTENING When you are engaged on a call and you are using the handset you may want other people to hear the distant party s voice over the speaker e Press the LISTEN key to turn on the speaker The microphone is
28. ect This means that if you are in multiple groups you can decide for which groups you will receive calls 31 CUSTOMIZING YOUR KEYSET SELECT RING TONE Each keyset user can select any one of eight ring frequencies e While on hook press TRSF and then dial 111 e Dial 1 8 or press the UP and DOWN keys to hear each tone e When you hear the tone that you prefer press TRSF to save it CHANGE YOUR PASSCODE From the factory your station passcode is 1234 You can change your station passcode whenever you desire While on hook press TRSF and then dial 101 Dial your old passcode Dial a new passcode must be four characters You can use 0 9 and Redial the new passcode to verify If successful you will hear two beeps Four beeps indicate an incorrect code Reenter the code again e Press TRSF to store the new passcode SET ANSWER MODE You can receive internal calls in one of three modes see Answering Intercom Calls under Intercom Calls for descriptions While on hook press TRSF and then dial 103 e Dial 0 for Ringing 1 for Auto Answer or 2 for Voice Announce e Press TRSF to store your selection NOTE When your keyset is programmed for Auto Answer and you have For ward No Answer FNA turned on you must answer screened transfers by press ing ANS RLS before your FNA timer expires or the call will forward AUTOMATIC HOLD While on an outside call pressing a line key route key or a flashing CALL button
29. efore you begin dialing ANSWERING INTERCOM CALLS e When your keyset rings simply lift the handset OR press the ANS RLS key to be connected to the calling station e Finish the call by replacing the handset or pressing the ANS RLS key See Ring Preference under Customizing Your Keyset VOICE ANNOUNCE MODE INTERCOM CALLS ONLY When another station calls you your keyset will sound a brief attention tone and you will hear the callers announcement e Press ANS RLS to turn on the microphone and speak handsfree OR lift the handset to reply e To finish the call replace the handset or press the ANS RLS key AUTO ANSWER MODE INTERCOM CALLS ONLY When another station calls you your keyset will sound a brief attention tone and then automatically answer the call e Your microphone and speaker are turned you can speak handsfree For privacy use the handset e To finish the call replace the handset or press the ANS RLS key 12 BUSY STATION CALLBACK When you call another station and receive a busy signal e Press the key or dial 44 e When the busy station becomes free your keyset will ring e the handset or press ANS RLS to call the now idle station NOTES 1 Acallback will be canceled if not answered within 30 seconds If you have set a callback your CBK key will light 2 If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before dialing BUS
30. g the keyset display features To review or change call forward options e Press TRSF 102 Dial 0 5 to select the forward type e g 1 OR Press UP or DOWN to select the forward type 19 Press the right soft key to move the cursor e Dial the destination number e g 202 OR Press UP or DOWN to select the destination Press the right soft key to move the cursor e Dial 1 to set OR Press UP or DOWN to select YES or NO e Press TRSF to store and exit STATION CALL PICKUP To pick up answer a call ringing at another station lift the handset and dial 65 plus the extension number of the ringing phone NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing GROUP CALL PICKUP To pick up answer a call ringing in any pickup group lift the handset and dial 66 plus the desired group number 01 20 or press the flashing GROUP PICKUP key if available NOTES 1 group pickup key have an extender for a specific pickup group 2 If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before dialing the access code 3 Station and group pickup features cannot be used to answer recalls to a station only new ringing calls and operator recalls 20 DIALING FEATURES SPEED DIALING You can dial a preprogrammed telephone number stored in the system wide speed dial list of numbers 500 999 or from your personal list
31. hey change to present you with the best options for that call condition The use of soft keys allows the programmable keys to be used for more DSS and speed dial keys The SCROLL key is used to display options available to the user at a particular time or during a specific procedure Press this key once while in the idle state to view the three main categories available 201 STN NAME CALL OTHER ANS ANSWER Guides you through the options to answer calls OTHER Guides you through features other than making or answering calls CALL Guides you through the options to make a call Select one of the main categories CALL OTHER or ANS ANSWER Press the SCROLL key to display additional options available under each of the three main categories The symbol a displayed as the last character on the lower line of the display indicates that there are additional options Press the SCROLL key to display these additional options User instructions will be displayed in lower case letters Options assigned to soft keys will be in upper case letters DIRECTORY INFORMATION A directory name can be assigned to each extension number Display keyset users can view the name of the called or calling station before answering Each outside line can have a directory name Incoming calls can be easily identified and answered with different greetings Outside and internal calls ringing to a station group will display CALL FOR xxx where xxx is the station grou
32. ial the desired zone number 1 2 3 or 4 OR Dial 0 to page all internal zones e After the attention tone make your announcement NOTE If you have a dedicated page zone key it is not necessary to press PAGE and dial a zone number MAKING AN EXTERNAL PAGE To make an announcement through the external paging speakers e Lift the handset Press the PAGE key or dial 55 e Dial the desired zone number 5 6 7 or 8 OR Dial 9 to page all external zones e After the attention tone make your announcement NOTE If you have a dedicated page zone key it is not necessary to press PAGE and dial a zone number ALL PAGE To page all designated keysets and external speakers at the same time Lift the handset Press the PAGE key or dial 55 Dial or press the ALL PAGE key After the attention tone make your announcement NOTE The LED on the PAGE key will only light when an All Page is in progress 24 MEET ME PAGE Lift the handset Press the Meet Me Page MMPG key or dial 54 Dial the desired zone number After the attention tone instruct the paged person to dial 56 Press WAIT or TRSF Remain off hook until the person dials 56 from any phone The paged person will be automatically connected with you CALL PARK AND PAGE When you have an outside call for someone who is not at his her desk you can park the call and page the requested party e While in conversation press the PAGE button The call is automatical
33. in the AOM unit e Adjust the volume with the VOL keys on the AOM unit e Press the SPK key the AOM to disconnect the announcing party NOTE Ifthe MUTE key on the AOM is lit you must press the AOM s SPK key to answer the OHVA call OHVA BLOCK Your keyset can be programmed with an OHVA Block BLOCK key Pressing this key will prevent anyone from making an OHVA to you until you press the button again and cancel the blocking OHVA REJECT Your keyset can be programmed with an OHVA Reject REJECT key Pressing this key while receiving an OHVA call will disconnect the voice announcing party and return you to your original call IN GROUP OUT OF GROUP If your keyset is assigned to a station ring group you can remove your keyset from the group and then put it back in While you are out of the group you can receive calls to your extension number but not calls to the group number If you have an IN OUT key e Press the IN OUT key It will light red when your keyset is in the group e Press the IN OUT key again to exit the group and turn the light off Repeat as necessary If you do not have an IN OUT key Dial 53 plus the group number plus 0 to exit the group or 1 to enter the group e Repeat as necessary NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing The IN OUT key can include an extender to indicate the specific group that this key will aff
34. king on an outside line and it is necessary to consult with another extension e Press the TRSF key you will receive transfer dial tone Your is placed transfer hold e Dial the extension number e Consult with the internal party Press TRSF to return to the outside party or hang up to transfer the call NOTE Repeatedly pressing the TRSF key will toggle between the outside party and internal extension RETRIEVING CALLS HELD AT ANOTHER STATION When is on hold and it appears on your keyset press the line button with the red flashing light When a line is on hold and it does not appear on your keyset dial 12 plus the line number or the extension number of the station that placed the call on hold NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPK key before you begin dialing TRANSFERRING CALLS Transfer is used to send any call to another extension in one of two ways You can do a screened transfer by informing the other extension who is calling or you can do a blind transfer without notification e While call press the TRSF key and dial an extension number or group number Your call is automatically put on transfer hold OR Press a DSS key or station group key Your call is automatically put on transfer hold e Hang up when you hear ringing this is an unscreened or blind transfer Wait for the called party to answer and advise him her of
35. l can transfer the call to the forwarded station This is useful when you are expecting an important call but you do not wish to be disturbed by other calls 3 When station user places his her keyset in Forward All mode and he she does not have a FORWARD ALL key the TRSF key will light to indicate Forward All has been set and calls to this station have been transferred elsewhere FORWARD BUSY To forward calls to another station when you are on the phone Dial 602 plus the extension or group number Receive confirmation tone and hang up NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing FORWARD NO ANSWER To forward calls to another station when you do not answer e Dial 603 plus the extension or group number e Receive confirmation tone and hang up NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing FORWARD BUSY NO ANSWER If you have both a Forward on Busy destination and a Forward No Answer destination programmed you may set both of these at the same time Dial 604 e Receive confirmation tone and hang up NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing FORWARD FOLLOW ME When you want all calls to your extension forwarded to the extension where you are now e Dial 605 plus your exten
36. light will go out NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing RETURNING MESSAGES Press the MSG key or dial 43 The first station that left a message will be called automatically If that station does not answer your MSG light will stay on Repeat until all messages have been returned in the order received e Your MSG light will turn off when all messages have been returned 2 Display keyset users can view message indications and return them in any order See Viewing Message Indications under Display Features 2 Ifthe Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing 3 message has been left at your keyset by a keyset in Auto Answer you must manually cancel the message after it has been returned PROGRAMMED MESSAGES When you will be away from your phone for any length of time leave a pro grammed station message Display stations calling you will see this message and be informed of your status or follow your instructions Dial 48 plus any of the message codes 01 20 listed on the back of this user guide e To cancel this message dial 48 plus 00 NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing You can have multiple programmed message keys and each one can have a different message code e Press an
37. ly parked at your station Dial the desired page zone and announce park and your extension number or the line number Hang up To retrieve a parked call e Dial 10 plus the number that was announced If you have a PAGE PICKUP PAGPK key press it and dial the number that was announced e You will be connected to the parked call NOTES 1 Ifthe parked call is not retrieved within a pre programmed period of time it will recall your and have a slow flashing amber light You cannot park and page intercom calls 2 If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing SETTING A MESSAGE INDICATION When you are calling another station and no one answers or you receive a busy signal you can leave a message indication Press the MSG key or dial 43 and receive confirmation tone Hang up The MSG key on the called station will light Standard telephones receive special dial tone as a message indication NOTES 1 A station can have up to five message indications 2 If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing 25 CANCELING MESSAGES To cancel a message indication that you left at another station dial 42 plus the extension number of the station at which you left a message To cancel all message indications left at your keyset dial 42 plus your exten sion Your MSG
38. ly put your first call on hold and connect you to the new call See Automatic Hold under Customizing Your Keyset EXCLUSIVE HOLD To place an outside call on hold at your phone so that other users cannot get it e Press the HOLD button twice The call will flash green on your keyset and this line will show a steady red light on other keysets To retrieve the call press the flashing green line button NOTE Intercom calls will always be placed on exclusive hold REMOTE HOLD 2 When you wish to place a call on hold at another station press TRSF and dial the station number or press the appropriate DSS key Press the HOLD key This will place the call on system hold on an available CALL button or Line Key at the remote station and return you to dial tone If the destination station does not have any free CALL buttons or line keys you will hear No More Calls tone and must return to the other party by pressing the TRSF key or the RETURN soft key on a display keyset NOTE Intercom calls cannot be remote held HOLD RECALL If you leave a call on hold longer than the hold timer it will recall your station The button that the call appears on will have a slow flashing amber light e When your phone rings lift the handset or press the ANS RLS key to an swer the recall e Ifyou do not answer this recall within a pre programmed period of time it will go to the system operator CONSULTATION HOLD When you are tal
39. mailbox Your keyset must have a correctly programmed VT key to accomplish this To transfer a call di rectly to a voice mailbox e While on call press the VT key and dial the mailbox number e Hang up when dialing is completed CALL WAITING If an outside call has been camped on to your phone or another station has camped on to you e Your keyset will ring and the call that is waiting for you will flash green e Press the flashing button to answer your other call will go on hold automati cally if your station has the Automatic Hold feature set If not you must press HOLD and then the flashing button OR Finish the first call and hang up the waiting call will ring Lift the handset or press the ANS RLS key to answer NOTE Intercom calls will not go on Automatic Hold 16 CONFERENCE CALLS You may conference up to five parties you and four others in any combination of outside lines and internal stations in any order e While engaged a conversation press the CONF key and receive confer ence tone e another call either intercom or outside press the CONF key and receive conference tone Make another call or press the CONF key to join all parties Repeat the last step until all parties are added NOTE When attempting to add another party to the conference and you are not able to reach the desired person hang up Simply press the CONF key again to return to your previou
40. name ten characters long If the version is V2 x you may assign a name 11 characters long MANAGING KEY ASSIGNMENTS You can view your key assignments and add extenders to some of your pro grammable keys for easy one touch operation of frequently used features While on hook press TRSF and then dial 107 e Use the VOL keys to scroll through all of your programmable keys OR Press the programmable key to which you want to add the extender e When you reach a key listed below dial the corresponding extender e Press TRSF to store and exit programming KEY EXTENDER 55 Boss and Secretary 1 4 DP Direct Pickup extension or station group number Any extension or station group number FWRD Call Forward 0 7 Group Pick Up 01 20 In Out of Group 501 529 Meet Me Page 0 9 Page 0 9 Speed Dial 00 49 500 999 5 2 Programmed Message 01 20 DIP PERS 1 SYS 2 or STN 3 Voice Group 501 529 RELEASE 2 ONLY NOTE Confirm that the cursor is placed correctly before you enter the extender WHAT 1 CALLER ID Caller ID is the name given to the telephone company provided feature that delivers the telephone number and sometimes the name of the person calling your phone There are two types of Caller ID the first delivers the calling party s telephone number only
41. not in use so the distant party does not hear other parties present in your office e Press LISTEN again to turn the speaker off and resume private conversa tion Repeat if necessary NOTE Depending on speaker volume and the acoustics of your office it may be advisable to turn the group listening feature off before hanging up This will eliminate a momentary squeal ACCOUNT CODES When equipped with optional equipment your PROSTAR DCS COMPACT sys tem will allow calls to be charged to a specific account During any outside call press the account ACCT key 29 e Enter the account code maximum 12 characters including and Press the ACCT key again Your conversation will not be interrupted NOTE If you make an error before you complete the account code press the ACCT key twice and redial the correct code Only the last account code dialed will be printed LOCKING YOUR KEYSET You can lock your keyset to prevent other people from making or receiving calls with it while you are away You can unlock it when you return While on hook press TRSF and then dial 100 Dial your four digit station passcode Dial 1 to lock or 0 to unlock Press TRSF to store your selection NOTE When your keyset is locked the HOLD key will light OFF HOOK VOICE ANNOUNCE Keysets may receive a voice announcement while on another call The calling station must have an OHVA key When you are in DND you cannot receive OHVA
42. o indi cate busy conditions of other stations for One Touch dialing and many other system features VOLUME CONTROL KEYS Used to set inde pendent levels for hand set speaker back ground music ring and page volumes SPEAKER KEY Used to switch call to speakerphone ANSWER RELEASE KEY PULLOUT SPEAKER For handsfree DIRECTORY TRAY operation and ringing HOLD KEY MICROPHONE For TRANSFER KEY handsfree operation BASIC 12B KEYSET LAYOUT LABELING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover Push the cover sideways Lift the cover and remove the desig Push the cover sideways Lift the cover and remove the desig nation strip Label the designation strip Replace the strip and nation strip Label the designation strip Replace the strip and cover cover 7B KEYSET LAYOUT RELEASE 2 ONLY LABELING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover 3 PROGRAMMABLE KEYS WITH TRI 6 PROGRAMMABLE KEYS WITH TRI SPEAKER For handsfree operation and ringing PULLOUT DIRECTORY TRAY ANSWER RELEASE KEY COLORED LIGHTS Used for CALL buttons intercom calls outside lines and many other system features 6 PROGRAMMABLE KEYS WITH RED LIGHTS Used to call stations directly to indicate busy conditions of other stations for One Touch dialing and many other system features VOLUME CONTROL KEYS Used to set
43. of numbers 00 49 e With the handset on hook press the SPD key dial 16 e Dial the desired speed dial number e The telephone number is automatically dialed for you NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing PROGRAMMING PERSONAL SPEED DIAL NUMBERS You can program frequently dialed telephone numbers in a personal speed dial list A station may be assigned up to fifty numbers 00 49 See your system administrator to determine the amount assigned to your station While on hook press TRSF and then dial 105 Dial a speed dial number 00 49 Dial a line or line group access code Dial the telephone number to be stored 18 digits maximum It can include FLASH and PAUSE e Press TRSF to store the number NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing For the purposes of programming speed dial numbers the programmable keys in the bottom row are known as A B C D E and F and are defined below The A key is not used The B key inserts a flash The C key inserts a pause The D key is used for pulse to tone conversion If your system uses rotary or pulse dialing C O lines pressing D while entering a speed dial number causes all subsequent digits to be sent as DTMF tones 21 The E key is used to hide digits Display keyset users may want to hide some
44. p number This allows you to answer calls directed to you differently than calls directed to your group DIAL BY DIRECTORY Each station or speed dial number can have an associated directory name A station or speed dial number can be selected by scrolling alphabetically through a directory name list This on line phone book allows the user to look up and dial any station or speed dial number in seconds e Press the DIR key DIRECTORY Select the directory you wish to use PERS personal speed dial numbers SYS system speed dial numbers or STN station names e Dial the key on the keypad that corresponds to the first letter of the name you wish to search for e Use the UP DOWN arrows to scroll through the names e Press the DIAL soft key to dial the number NOTE A DIR key can have an extender to take you directly to one of the above lists CALL PROGRESS DISPLAYS During everyday call handling your keyset display will provide information that is helpful and in some cases invaluable Displays like CALL FROM 203 TRANSFER TO 202 701 RINGING TRANSFER FM 203 708 busy on to 204 Recall from 204 Call for 501 message frm 204 and FWD ALL to 204 keep you informed of what is happening and where you are In some conditions you are prompted to take an action and in other cases you receive directory information DISPLAY NUMBER DIALED Display keysets begin showing digits as they are dialed
45. person back OR Press SCROLL and then press STORE to save this number in a personal speed dial bin 42 NOTES 1 Each keyset defaults with ten review bins Please see your system adminis trator to determine the number of bins assigned to your keyset 2 Your system must have LCR correctly programmed to allow you to DIAL numbers from the review list or to STORE entries from the review list LCR WITH CLEAR When you are making an outside call using LCR and dial an incorrect digit you can press the CLEAR soft key to reenter the telephone number You do not need to reidal 9 to reaccess LCR ADD ON MODULE WITH KEYSET The add on module AOM is used when you need more programmable keys or executive off hook voice announce OHVA The extra programmable keys are used exactly as are the ones on your keyset Make them DSS BLF keys line keys One Touch Speed Dial buttons or any combination of these and other feature keys A maximum of two be added to any keyset The UP and DOWN arrow keys are used to adjust the speaker level for execu tive off hook voice announce The MUTE key is used to mute the microphone during an Executive OHVA The SPK key has no function in this arrangement Use the SPK key on your keyset when instructed throughout this user guide WITHOUT KEYSET This 32 button AOM can be used by itself stand alone for basic internal com munications when a handset and dial pad are not required Assign
46. press the HOLD button to hear music e Press the HOLD button again to turn music off You can set the level of background music by using the VOL keys while listen ing to the music This does not affect the speakerphone level 27 APPOINTMENT REMINDER ALARM CLOCK This feature works like an alarm clock Use it to remind yourself of an appoint ment later in the day TODAY ONLY or as a daily reminder every day DAILY You can set up to three alarms Each one can be either a TODAY ONLY ora DAILY alarm When the alarm rings you will hear three short rings repeated three times Lift the handset to answer the alarm If you do not the alarm will alert you two more times at five minute intervals To set alarms Press TRSF and then dial 112 e Dial the alarm number 1 2 or 3 e Dial the time at which you want the alarm to sound Enter the time as HAMM hours and minutes using the 24 hour clock e Dial0 NOT SET 1 TODAY ONLY or 2 DAILY to select the alarm type e Press TRSF to save Repeat for each alarm if needed To cancel individual alarms Press TRSF and then dial 112 Dial alarm number 1 2 or3 e Press the HOLD key NOTE Display keysets can show a reminder message See Alarm Reminder Messages under Display Features ANSWERING THE DOOR PHONE When you are programmed to receive calls from a door phone e You will receive three short rings repeated e the handset or press ANS RLS You are connecte
47. s conversation To drop a party from your conference call e Press CONF and dial the extension or line number that is to be dropped e Press CONF again to reestablish the conference NOTE To leave the conference hang up Control is passed to the next internal station If there are no internal stations and you wish to leave outside lines connected together in a trunk to trunk conference press the CONF key plus the CALL button that the call appears on or follow the instructions to drop a party and use your extension number When they hang up the lines will release auto matically Press CONF to rejoin a trunk to trunk conference FORWARDING CALLS You may forward your calls to another station group of stations or an external telephone number Program a destination for the type of forwarding you want as detailed below If you have FWD ALL FWD BUSY and FWD NO ANSWER keys press one to turn that forward feature on A steady red light reminds you what forward condition is activated You can clear all call forward conditions set at your station by lifting the handset and dialing 600 FORWARD ALL CALLS To forward all your calls under any condition to another station e Dial 601 plus the extension or group number Receive confirmation tone and hang up NOTES 1 Ifthe Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing 17 2 The station that receives a Forwarded All cal
48. sion number e Receive confirmation tone and hang up If you want a specific extension s calls forwarded to your phone Remote Call Forward e Dial 605 plus the desired extension number Receive confirmation tone and hang up NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing FORWARD AN EXTERNAL NUMBER To forward outside calls to a number outside of your business you must have a FWD EXTERNAL button on your keyset While on hook press TRSF and then dial 102 e Dial 6 e Dial the trunk or trunk group access code followed by the telephone number that you want e Press TRSF to store Press FWD EXTERNAL to turn the feature and press it again to turn the feature off NOTES 1 External Call Forward will cancel all other call forwarding instructions 2 Ifthe Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing FORWARD 2 To forward your phone when you activate DND Dial 607 plus the extension number or group number e Receive confirmation tone and hang up NOTE 1 Ifthe Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing CALL FORWARD OPTIONS A display keyset may review or change call forward options and destinations Call forward access can be done via the keypad or by accessin
49. the call and hang up If the transfer is refused you will be reconnected to the outside line when the called station hangs up or you can press TRSF to return to the outside party If you wish to send the call to another extension without waiting for the first station to hang up simply press another DSS button OR 15 e Press the CALL button or line key to return to the outside party and begin the transfer process again When you are transferring a call to a keyset set for Voice Announce or Auto Answer the transferred call will always ring NOTES 1 After the inside party answers you may alternate back and forth between the parties by pressing the TRSF key 2 If you receive No More Calls tone that station has no key available to re ceive another call Press TRSF to return to the other party 3 You cannot transfer an Intercom call by pressing a DSS key You must press the TRSF key and dial the destination extension number TRANSFER WITH CAMP ON When you are transferring a call to another station and you receive a busy signal you may camp the call on to this station Simply hang up when you hear the busy signal The called party will be alerted that a call is waiting for them NOTE If you receive No More Calls tone that station has no key available to receive another call Press TRSF to return to the outside caller TRANSFER VOICE MAIL tretease 2 This feature is used to send a call directly to a voice
50. ure has been turned off you must first lift the handset or press SPK before you begin dialing 2 The saved telephone number is stored in memory until you save another 3 Redial does not apply to intercom calls CHAIN DIALING You may manually dial additional digits following a speed dial number or chain as many speed dial numbers together as required After the first speed number is dialed press SPD again and dial another speed number OR manually dial additional digits following a speed dial num ber AUTOMATIC REDIAL RETRY When you are making an outside call and you receive a busy signal the system can automatically redial the number for you It will automatically redial at a pre programmed interval for up to 15 attempts When you hear a busy signal press the RETRY button The system will reserve the line and automatically redial the same number for you You will hear the call being made through the keyset speaker The microphone is muted e When the called party answers you can begin speaking NOTES 1 If you make another call auto redial is canceled 2 Tocancel a retry lift and replace the handset PULSE TO TONE CHANGEOVER When making an outside call on a dial pulse line press All digits dialed after the with be sent as tones 23 PAGING AND MESSAGING MAKING AN INTERNAL PAGE To make an announcement through the keyset speakers e Lift the handset e Press the PAGE key or dial 55 e D
51. y programmed message key The message is set and the key will light red Press the key again to turn off e Pressing another programmed message key will turn the previous one off and set a new programmed message 26 CONVENIENCE FEATURES DO NOT DISTURB Use this feature when you want to block calls to your keyset While on hook press the DND key dial 401 The DND key flashes to remind you of this mode Tocancel DND press the DND key again or dial 400 The DND light turns off You can make calls while in the DND mode NOTES 1 Ifthe Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing 2 If you place your keyset in DND mode and you do not have DND key your ANS RLS key will flash to indicate DND status ONE TIME DND If you are a and you do not wish to be interrupted while on that call you can press the DND key and place your station in Do Not Disturb When you hang up at the end of the call DND will be automatically canceled and your keyset will be able to receive new calls This feature requires a DND key MUTE You can mute the handset transmitter or the microphone during any conversa tion Press the MUTE key It will light red e To resume speaking press the MUTE button again The light turns off BACKGROUND MUSIC When a music source is supplied you may listen to music through the speaker in your keyset e While on hook
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