Quantum 50002767 Cassette Player User Manual
Contents
1. 10 Write Protecting C rttidges im v samea daa na an Tuvan 10 Recommended Tape Cartridges uuuuososssss sein aaa 11 Cleaning the Tape Drive Mechanisme 12 Troubleshooting 13 Basic Troubleshooting vvivuvisssasan samma ana mme odi u oksida vio ia 13 Advanced Troubleshooting savana aaa 14 Tape Operations Troubleshooting stt nitteen 16 Disposal of Electronic and Electrical Equipment 19 Travan Portable USB Tape Drive User s Guide iii Contents iv Travan Portable USB Tape Drive User s Guide Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figures Travan Portable USB Tape Drive aaa 3 Connecting a Power Adapter E 3 Turning om the Drivers aan varsaa 4 Connecting a USB Cable A 5 Loading a Cartridge sss sss ss SEN taasti 8 Write Protecting a Cartridge uineet neeeeeen 11 Locating Your USB Controller Windows 98 15 Locating Your USB Controller Windows 2000 or Windows WEE 15 Travan Portable USB Tape Drive User s Guide v Figures vi Travan Portable USB Tape Drive User s Guide Table 1 Table 2 Table 3 Tables Loading a Cartridge au sstama mussa sus nio 8 Unloading a cartridge esearo eksa 9 Compatible Tape Cartridees EE 12 Travan Portable USB Tape Drive User s Guide vii Tables viii Travan Portable USB Tape Drive User s Guide QC Audience Purpose Document Organization Preface This manual is written for users of the Travan Porta2. 2 Connecting a Power Adapter Chapter 1 Introduction and Installation Installing the Drive Set up the drive As shown in figure 1 the Travan Portable USB Tape Drive can operate in a horizontal position with the label facing down or in a vertical position supported by the drive stand with the label facing to the left When mounting the drive in the drive stand make sure that the two tabs in the drive stand lock into the two slots in the side of the drive Do not move the drive while it is running Connect the power adapter to the drive Make sure the drive is turned off Attach the small round power connector to the tape drive see figure 2 Plug one end of the power cord into the transformer and then plug the other end into a wall socket or power strip Travan Portable USB Tape Drive User s Guide 3 Chapter 1 Introduction and Installation Installing the Drive 5 Turnon the drive Move the power switch on the back of the drive to the ON up position see figure 3 Your computer should already be powered on Figure 3 Turning on the Drive 6 Connect the USB cable a Attach one end of the USB cable to your tape drive see figure 4 b Attach the other end to your computer s USB port Figure 4 shows a USB port on the back of a typical computer Your system may look different 4 Travan Portable USB Tape Drive User s Guide Figure 4 Connecting a USB Cable Chapter 1 Introduction and Installation Install
3. Portable USB Tape Drive User s Guide 11 Chapter 2 Operation and Maintenance Cleaning the Tape Drive Mechanism Table 3 Compatible Tape Cartridges Tape Drive Compatible Formats Tape Capacity Travan 20GB drive Read write Travan 20 TR 5 20 Gbytes Read only OIC 3220 20 Gbytes all other tape formats are incompatible Travan 40GB drive Read write Travan 40 40 Gbytes Read only Travan 20 TR 5 20 Gbytes all other tape formats are incompatible Note Tape capacities listed in this table are based on 2 1 data compression Capacities backup speeds and transfer rates will vary with file type and system configuration Cleaning the Tape Drive Mechanism We recommend periodic cleaning of the tape drive mechanism using an approved dry process Travan cleaning cartridge Generally the more severe the operating conditions the greater the amount of dust or moisture in the air the more often the drive should be cleaned Be sure to clean the drive immediately if you observe an increase in the number of errors while running your backup software or if a cleaning message is displayed With the newer generation of Travan tape drive heads used in these drives only the dry process cleaning cartridge method is recommended This method does not involve any flammable materials and provides a clean recording surface by wiping away debris as the cleaning material passes across the recording head Travan Portable US
4. backups should be retensioned prior to each use Your backup software automatically retensions the tape before each backup and restore operation However if you ever have a problem reading a tape manual retensioning using your backup software may solve the problem We recommend retensioning whenever a cartridge e Is being used for the first time e Has not been used for over a month e Has been dropped e Has been shipped e Has been exposed to a significant change in temperature Write Protecting Cartridges Travan cartridges feature a write protect or lock switch near the upper left corner of the cartridge When the write protect switch is in the unlocked position see figure 6 the cartridge is ready for normal writing and reading When the write protect switch is in the locked position the drive can read data from the cartridge but cannot write to the cartridge Cartridges are usually shipped from 10 Travan Portable USB Tape Drive User s Guide Chapter 2 Operation and Maintenance Recommended Tape Cartridges Figure 6 Write Unlocked Protecting a Cartridge Locked Recommended Tape Cartridges Note For best results use Quantum branded data and cleaning cartridges which are tested and certified to meet strict performance and quality specifications defined by Quantum engineers The following table lists the types of tape cartridges that can be used with the Ouantum Travan 20GB and 40GB drives Travan
5. B Tape Drive User s Guide Chapter 3 Troubleshooting If you have problems installing or operating your drive please read through this section and try the proposed solutions Basic Troubleshooting If your computer does not recognize your tape drive first make sure of the following The power and USB cables are attached firmly e The computer and tape drive are turned on before you attach the drive to your computer You have installed the backup software properly If your computer still does not see the tape drive see Advanced Troubleshooting Note If you have successfully installed the drive and software but later encounter problems see Tape Operations Troubleshooting Travan Portable USB Tape Drive User s Guide 13 Chapter 3 Troubleshooting Advanced Troubleshooting Advanced Troubleshooting Make sure you are using a supported version of Windows Windows 95 and Windows NT do not support USB devices e Make sure that the tape drive is connected to the AC power source and switched on before you connect it to the computer If your computer has more than one USB connector try switching the tape drive to the unused connector e For the Travan 40GB a high speed USB 2 0 interface is strongly recommended To enable this interface you may need to install a Windows system upgrade from the Microsoft web site www microsoft com e For Windows 98 or Windows Me check to make sure that you
6. Quantum G G o I 9 User s Guide User s Guide User s Guide User s Guide User s Guide User s Guide Travan Portable USB Tape Drive 50002767 B01 Quantum Travan Portable USB Tape Drive User s Guide P N 50002767 B01 July 2005 Made in USA Quantum Corporation provides this publication as is without warranty of any kind either express or implied including but not limited to the implied warranties of merchantability or fitness for a particular purpose Quantum Corporation may revise this publication from time to time without notice COPYRIGHT STATEMENT Copyright 2005 by Quantum Corporation All rights reserved Your right to copy this manual is limited by copyright law Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law TRADEMARK STATEMENT Quantum and the Quantum logo are all registered trademarks of Quantum Corporation Other trademarks may be mentioned herein which belong to other companies Chapter 1 Chapter 2 Chapter 3 Appendix A Contents Introduction and Installation 1 Introduction sss spasmo ino nunan ass Sa 1 System Requirements scient et erora pe a ik sok Eee adi 2 Installing the DTIve sss a e 2 Operation and Maintenance 7 Loading and Unloading Cartridges avansno 7 Handling Travan Cartridges oeevavave avansno 9 Retensionin amp apeS sec eseon tss eege Eege
7. Travan Portable USB Tape Drive User s Guide 1 Chapter 1 Introduction and Installation System Requirements System Requirements Following are the system requirements for the Quantum Travan Portable USB Tape Drive Windows 98 Windows Me Windows 2000 Windows 2003 or Windows XP operating system e At least one unused USB port Note For the Travan 40 GB a high speed USB 2 0 port is strongly recommended USB 1 1 ports are available on most PCs and laptops manufactured after 1998 USB add on boards are also readily available at computer stores CD ROM drive for software installation Installing the Drive Following is the installation procedure for the Quantum Travan Portable USB Tape Drive 1 Boot up your computer Your computer should be powered on and the operating system should be fully loaded before you attach the USB drive 2 Pre install the USB driver Windows 98 Windows Me only e If you are attaching the tape drive to a computer running Windows 98 or Windows Me you must pre install the drivers from the Resource CD From My Computer on the Windows desktop navigate to your CD ROM drive that contains the Resource CD and go to the Travan USB directory Run the TPP Storage Driver program by double clicking tppinst exe Follow the online wizard instructions to install the complete driver set 2 Travan Portable USB Tape Drive User s Guide Figure 1 Travan Portable USB Tape Drive Figure
8. are using the USB driver supplied on the Quantum Resource CD e Open the Windows Control Panel Start gt Settings gt Control Panel and double click the Add New Hardware icon Choose the option that allows the system to search for your USB tape drive automatically This may allow the system to find your new drive e Check to make sure that your USB controller is listed in the Windows Device Manager To open the Device Manager a Click My Computer with the right mouse button and select Properties from the menu b Click the Device Manager tab Your USB controller should be listed under Universal Serial Bus Controllers The Windows 98 and Windows 2000 Windows XP Device Managers are shown in figure 7 and 8 respectively If your device is not listed recheck the cables and try the other troubleshooting suggestions listed here 14 Travan Portable USB Tape Drive User s Guide Figure 7 Locating Your USB Controller Windows 98 System Properties EL Computer 3 8 CDROM E Disk drives Display adapters amp Floppy disk controllers SCH Hard disk controllers ER Keyboard Monitors Mouse EB Network adapters VM Ports COM amp LPT E System devices ape dri Intel 82371AB EB PCI to USB Universal Host Controller USB Root Hub Figure 8 Locating Your USB Controller action view gt mm Windows 2000 or 15EC7JCXJIXE29L Windows XP Computer G Disk drives Display adapters DVD CD ROM drives Floppy disk controll
9. ble USB Tape Drive This document provides information about the Travan Portable USB Tape Drive including Installing the drive Basic operations Maintenance Troubleshooting This document is organized as follows Chapter 1 Overview provides an overview of the Travan Portable USB Tape Drive and installation instructions Chapter 2 Basic Operations describes how to operate and care for your tape drive and cartridges Chapter 6 Running the Demonstration Programs troubleshooting tips and technical support information Travan Portable USB Tape Drive User s Guide ix Preface Notational Conventions Contacts This manual uses the following conventions Note Notes emphasize important information related to the main topic Caution Cautions indicate potential hazards to equipment and are included to prevent damage to eguipment Warning Warnings indicate potential hazards to personal safety and are included to prevent injury Ouantum company contacts are listed below Quantum Corporate Headguarters To order documentation on the Travan Portable USB Tape Drive or other products contact Ouantum Corporation P O Box 57100 Irvine CA 92619 7100 949 856 7800 800 284 5101 Technical Publications To comment on existing documentation send e mail to doc commentsequantum com Quantum Home Page Visit the Quantum home page at http www quantum co
10. ckup Try turning off or disconnecting any devices that may be sharing the USB port with the tape drive If you are using a Travan 40GB drive a Hi Speed USB 2 0 port is strongly recommended An add in Hi Speed USB 2 0 adapter card is available at most computer dealers If after a period of successful operation the tape drive appears to fail during a backup or restore Check to make sure all the power and USB cables are securely connected Retension the tape as described in the manual for your backup software Turn off the computer Wait for the computer to power down and then restart the system Rerun the backup software making sure that no other programs such as virus scanners are running Remove the cartridge and then reinsert it into the drive Try a different cartridge preferably one that has never been used before Travan Portable USB Tape Drive User s Guide Chapter 3 Troubleshooting Tape Operations Troubleshooting Make sure you are using the correct type of tape cartridge see table 3 on page 12 e You cannot use TR 4 tapes with the Travan 40GB drive You cannot use TR 1 TR 2 TR 3 or QIC 80 tapes with either the Travan 20GB or 40GB drives Clean the tape mechanism see Cleaning the Tape Drive Mechanism on page 12 Travan Portable USB Tape Drive User s Guide 17 Chapter 3 Troubleshooting Tape Operations Troubleshooting 18 Travan Portable USB Tape Drive User s Guide L a Appendix A Dispo
11. ers S Floppy disk drives CN IDE ATAJATAPI controllers Dy Freecom Cable USB g Intel r 82371AB EB PCI Bus Master IDE Controller ER Keyboards A Mice and other pointing devices Monitors E Network adapters av Ports COM amp LPT Er SCSI and RAID controllers Sound video and game controllers System devices 45 Tape drives eil Seagate STT20000A al Bus controllers B Device Manager Lia IS Intel 82371AB EB PCI to USB Universal Host Controller USB Root Hub Chapter 3 Troubleshooting Advanced Troubleshooting e If you are using the Travan 40GB tape drive make sure that the Windows Device Manager shows a USB 2 0 Root Hub Travan Portable USB Tape Drive User s Guide 15 Chapter 3 Troubleshooting Tape Operations Troubleshooting If you have multiple USB devices you may be able to resolve potential USB driver conflicts by disconnecting all USB devices then restarting your computer in Safe Mode press F8 during reboot Right click your tape drive in Device Manager then select Remove Restart your computer After the computer has booted up attach the tape drive to the USB port so that the system can rediscover it Tape Operations Troubleshooting If the tape drive shoeshines or shuffles stopping and starting frequently during backups try the following troubleshooting procedures Make sure that no other programs including anti virus programs are running while you perform the ba
12. ick Next In Driver Files Search Results you should see Windows found a driver for this device tw157 inf Click Next In Completing the Found New Hardware Wizard you should see The wizard has finished installing the software for USB tape drive QIC 157 Click Finish Go into the Windows Device Manager from the Control Panel double click on System then select the Hardware tab then click on the Device Manager button to make sure that the tape drive is listed 8 Remove the Certance Resource CD from your CD ROM drive and insert the TapeWare CD Follow the instructions to install TapeWare Congratulations Your new Travan Portaboe USB tape drive is now ready to run a backup see chapter 2 Operation and Maintenance For instructions on using your backup software see the online manual that came with the software Note If you have difficulties with the installation see chapter 3 Iroubleshooting Travan Portable USB Tape Drive User s Guide Operation and Maintenance FJ This chapter describes the operation and maintenance of your Quantum Travan Portable USB Tape Drive Caution Always close the backup software before unplugging the tape drive s power cord or USB connector If you do not close the program you may lose data Loading and Unloading Cartridges On the front of your drive is an opening with a hinged door for inserting Travan cartridges Next to the door is the drive activity l
13. ight which doubles as an eject button on the Travan 40GB drive Travan cartridges must be inserted in the drive with the metal baseplate facing down if the drive is horizontal or left if the drive is vertical as shown in figure 5 The loading and unloading procedures are different for the 20GB and 40GB drives Travan Portable USB Tape Drive User s Guide 7 Chapter 2 Operation and Maintenance Loading and Unloading Cartridges Table 1 Loading a _ Cartridge Travan 20GB Drives Push the cartridge firmly into the drive until it stops about 1 3 of the cartridge remains visible outside the drive Travan 40GB Drives Push the cartridge gently into the drive until it is gripped by the drive mechanism and pulled into the drive Figure 5 Loading a Cartridge Drive power light Caution Do not remove a tape cartridge while the drive activity light is on If the drive activity light has gone out but you believe your backup or restore operation did not complete repeat the operation before removing the cartridge 8 Travan Portable USB Tape Drive User s Guide Chapter 2 Operation and Maintenance Handling Travan Cartridges Table 2 Unloading a Travan 20GB Drives Wait until the drive activity light is OFF cartridge Grasp the exposed sides of the cartridge and pull the cartridge straight out Travan 40GB Drives Make sure the drive activity light is OFF Push the Dr
14. ing the Drive M UO 7 Install the appropriate driver Driver for Windows XP Windows 2003 If you are running Windows XP or Windows 2003 after Windows finds the plug and play device the Found New Hardware wizard will open a Select Install from a list or specific location click Next b Select Don t search will choose driver to install click Next c On the hardware type screen scroll through the list select Tape Drives click Next d Select the device driver you want to install Manufacturer standard tape drives Model IDE QIC 157 tape drives e Click Yes through the update driver warning f Select Finish g Inthe Windows Device Manager from the Control Panel 1 Double click on System Travan Portable USB Tape Drive User s Guide 5 Chapter 1 Introduction and Installation Installing the Drive 2 Select the Hardware tab 3 Click on the Device Manager button to make sure that the tape drive is listed Driver for Windows 2000 a If you are running Windows 2000 after Windows finds the plug and play device the Found New Hardware wizard will open Click Next Insert the Certance Resource CD if not already inserted into your CD ROM drive If it autoruns click the Exit button In Install Hardware Device Drivers select Search for a suitable driver for my device recommended then click Next In Locate Device Drivers check the CD ROM drives box and uncheck the other boxes Cl
15. ive Activity Light Eject button When the cartridge has been ejected by the drive grasp the exposed sides of the cartridge and carefully pull the cartridge straight out Handling Travan Cartridges Although Travan tape cartridges are ruggedly built they must be handled with care Observe the following precautions Store cartridges in their protective cases when you are not using them e Keep cartridges away from dust dirt and moisture Keep cartridges away from direct sunlight and heat sources such as radiators or warm air ducts Donotexpose cartridges to temperature extremes or rapid changes in temperature Keep cartridges away from sources of electromagnetic fields such as telephones computer monitors printers dictation eguipment mechanical or printing calculators motors or bulk erasers Donotopen the tape access door of a cartridge or touch the tape itself One fingerprint can prevent the drive from reading informa tion on the tape Note For additional handling recommendations see the literature included with your tape cartridge Travan Portable USB Tape Drive User s Guide 9 Chapter 2 Operation and Maintenance Retensioning Tapes Retensioning Tapes Travan tapes must be retensioned frequently to ensure data integrity and optimize drive performance Retensioning involves running the entire tape through the drive from beginning to end For optimum performance cartridges used for daily
16. m Travan Portable USB Tape Drive User s Guide Preface Customer Support The Quantum Customer Support Department provides a 24 hour help desk that can be reached at North South America 949 725 2100 or 800 284 5101 Asia Pacific Rim International Code 61 7 3839 0988 Europe Middle East Africa International Code 44 0 1256 848748 Send faxes for the Customer Support Department to North South America 949 725 2176 Asia Pacific Rim International Code 61 7 3839 0955 Europe Middle East Africa International Code 44 0 1256 848777 Send e mail for the Customer Support Department to Asia Pacific Rim apachelp amp guantum com Europe Middle East Africa eurohelpequantum com Visit our web site www quantum com support Travan Portable USB Tape Drive User s Guide xi Preface xii Travan Portable USB Tape Drive User s Guide Do O a Introduction and Installation m ee This chapter provides a description of the Quantum Travan Portable USB Tape Drive and installation procedures Introduction The Quantum Travan Portable USB tape drive is available in 20GB and 40GB models with capacities of up to 20 and 40 Gbytes respectively based on 2 1 data compression For a list of the tape formats supported by each drive see table 3 on page 12 Note You cannot use TR 1 TR 2 TR 3 or QIC 80 tapes with either the 20GB or the 40GB drive In addition you cannot use TR 4 tapes in the 40GB drive
17. sal of Electronic OH and Elecirical Equipment ja De ka PF This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste Instead it should be handed over to a designated collection point for the recycling of electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please visit our website at http qcare quantum com or contact your local government authority your household waste disposal service or the business from which you purchased the product Travan Portable USB Tape Drive User s Guide 19 Appendix A Disposal of Electronic and Electrical Equipment 20 Travan Portable USB Tape Drive User s Guide
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