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Q-See H264 DVR User Manual

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1. F ia e 2 gt i i GAMER Aga 1 q PICTURE 3 8 In addition to the camera images the DVR will display symbols regarding the status of each camera Symbol Meaning Symbol Meaning Symbol Meaning Scheduled Alarm Manual Recording Recording Recording Motion Detection 4 Audio Enabled RECORDING Your DVR is configured to record whenever motion is detected It is also set to record at the best setting possible These settings work for most users but each user s situation will be different and directions for adjusting these settings can be found in Section 4 3 Record Configuration 42 3 4 QUICK PLAYBACK Pushing the playback button on the DVR or remote will enable you to play back what has been recently recorded by launching Quick Playback Playback Button Clicking on the Playback button within the Control Bar will begin the Quick Playback O REC La process as well PICTURE 3 9 The time period for the Quick Playback can be set by clicking the upward pointing arrow ES icon next to the Playback button You can IV 10 chose to go back 2 5 or 10 minutes This setting will apply whether you ve selected Minutes Y X playback on the remote the front of the DVR or by clicking on the Playback button Ol REC gt PICTURE 3 10 Only channels with recorded video will display their feeds and those without will be dark As shown on the next page a toolbar will appear below
2. 95 Q QUESTIONS OR COMMENTS CONTACT US PRODUCT SUPPORT DOWNLOADS FIRMWARE UPDATES amp MANUALS 24 7 Technical Resources Live Chat M F 9 5 PST www Q See com Support simplicity quality technology SCC Digital Peripheral Solutions Inc 8015 E Crystal Drive Anaheim CA 92807
3. From here an authorized user can control which computer users are allowed to access the DVR PICTURE 4 32 The Block List is used to deny access to remote computers within a certain IP address segment The Allow List is used to permit access by users from select IP address segments EXAMPLE You wish to block access to the DVR from computer users within the IP address segment ranging from 196 168 000 002 to 196 168 000 004 Select the Block button and then enter the first segment in the IP From field and the last address within the segment in the To field You may add additional segments before hitting Apply to save your settings and then exiting this window 60 4 8 FILE SEARCH PLAYBACK AND MANAGEMENT Access the recordings on the DVR play them back and backup the recordings to an external storage device MAN ME Pal Four submenus appear in this section Time Search Event Search File Management pany SAPaFcE Hackup f al and Image i k ry s Litsk Minig tert D S F i uf Liingrad PICTURE 4 33 NOTE Throughout this window if the screen resolution is VGA 800 600 the time search interface will show a Hide button Clicking on this button will expand or minimize the entire interface as needed TIME SEARCH Search for an event within a range of dates and times PICTURE 4 34 Select which channel you wish to search and the screen display mode The Calendar icon in the Start Time window allow
4. group the order and their dwell time The left and right arrows allow you to move to the next group A channel can appear in more than one group PICTURE 4 10 Mask Tab Set up masks on individual cameras to block out select areas on each screen This is to grant privacy in situations when other users may be able to view the camera feeds and you wish to restrict viewing of certain areas or activities Click on the Setting button next to a given T camera to apply a mask to its view Live Main Manion Spat MSE Mask Area Setting ETE Peg Se A Semin Setting Setting Seting Let Gault Apply PICTURE 4 11 Up to three areas may be masked in an image Simply click and drag to cover the area To delete double click on a mask Right click to exit the screen your masks will be saved The masks will appear on that channel s image in the live area as well as on recordings PICTURE 4 12 50 4 3 RECORD CONFIGURATION QT4 Series DVRs are set to record in real time 80 frames per second in the CIF format Depending on the model one or more channels may be set to record in the higher resolution in real time or all channels may record in D1 but at a reduced frame rate QT5 Series DVRs along with the QT454 are configured to record in real time on all channels in the high resolution D1 format The QT2124 can only record in the CIF format There are five sets of options Enable Record Bitrate Time Stamp a
5. Hackup Clicking on any icon will open the relevant menu i g l y Disk Manage m SETUP From the Setup menu select the Basic menu by clicking on its icon a NOTE When configuring your settings you will always need to click Apply to save your current settings before closing the window with Exit otherwise your changes will be lost You may click Exit or the close window box X in the upper right of the window to close without saving changes but an alert will pop up asking if you wish to save changes Click OK to save changes or Cancel to continue without saving You may select the Default button to restore your settings to those set at the factory BASIC MENU There are three tabs covering System Date amp Time and Daylight Savings Time DST In the first tab System you will set the date time along with other desired settings System Tab The following settings can be changed in this menu Device Name This will display when you access the DVR remotely via your asda mobile device a web browser or Syst Date amp Ti DST through the CMS software Naming 2 EEE the device will help users recognize the device when monitoring Vino a Tae numerous DVRs remotely Password Check z i Show System Time v Device ID If you have multiple systems you can give this device a numerical ID Video Opu VGA TEIA Video Format Select between NTSC North pene Enin Logout After Minutes 5 America or PAL Euro
6. Quits Playback mode Also switches video output mode 17 CONTROL KNOB Outer ring navigates through menus Inner knob increases or decreases speed of fast forward or rewind 2 i 3 4 5 7 10 11 12 14 15 O BACK PANEL ITEM NAME FUNCTION 5 LOOP OUT 2 Output each channel to a separate monitor Each port handles 8 channels SPOT OUT Connect to another monitor as an auxiliary output channel This monitor will only display video and will have no menu access e AUDIOOUT Audo ouput tor ampled pecker 9 MICROPHONEIN Connect a mierophone tor two way audo VGA output for 19 or larger monitor Network ethernet port Connections for Pan Tilt Zoom speed dome cameras Y r Z oo Connector for a PTZ keyboard 17 POWER SWITCH Use to turn on the DVR as well as to turn off after powering down from within the GUI FAN a8 FAN Cooling fan exhaust port This should not be blocked QT4332 QT4532 FRONT PANEL ITEM NAME FUNCTION 1 POWER Behind flip Puts the DVR into standby mode or wakes it up from down panel standby mode 2 USB PORT Used for external USB backup devices Behind flio down panel i mode button followed by the second digit 13 AUDIO Turn audio on or off in live view if audio input devices are attached INFO Displays system information ENTER Confirms selection in menus or input in fields PLAYBACK REW Rewind CONTROLS PLAY Opens the Playback interface Pauses or resum
7. 83 85 86 86 89 94 95 96 FOR YOUR SAFETY To prevent damage to your Q See product or injury to yourself or to others read and understand the following safety precautions in their entirety before installing or using this equipment Keep these safety instructions where all those who use the product will read them WARNING ELECTRIC SHOCK RISK E Check the unit and any accessories included in the package immediately after opening If items are missing or damaged repackage and return to the point of purchase m Use the proper power source Only use the power adapter supplied with your system Do not use this product with a power source that applies more than the specified voltage 100 240V AC E Never insert anything metallic into the DVR Inserting anything into the DVR or its case can be a source of dangerous electric shock E Do not operate in dusty areas Avoid placing the DVR in places that are dusty E Do not expose this product to rain or use near water If this product accidentally gets wet unplug it and contact Q See immediately E Keep product surfaces clean and dry To clean the outside case of the DVR gently wipe using a lightly dampened cloth only use water do not use solvents E Do not operate this DVR without the cover securely in place Do not attempt to do any repairs to the DVR yourself If there are unusual sounds or smells coming from the DVR unplug it immediately and contact Q See technical
8. External USB hard drives used for backing up data will need to be in the FAT32 format Most new drives will need to be reformatted before use with this DVR FORMATTING A USB DRIVE IN FAT32 To format a USB flash drive with FAT32 plug it into a PC running Windows XP or later Go to My Computer to locate the drive s icon Right click on it and select Format in the list of available options Select FAT32 and check the box marked Quick Format before clicking Start For USB drives over 32GB in size you should use a FAT32 format utility such as those available through CNET com BACKING UP A FILE Selecting BACKUP in the Main Menu will open the Backup configuration window The search for files to backup is much like the method used to search for files to play back as was covered in the previous chapter Set the start and end times as well as channel s you wish to back up Clicking the Search button will bring up the search results in the Data Backup list box PICTURE 5 1 Select specific events or select the All button Clicking the Backup button will bring up the Backup Information window This window will present a summary of the PESEN number of files starting and ending times Start Time 08 19 2011 01 24 12 total size of the files and whether you have ee o SAST Mrene space available on the receiving storage Size GB media Disk Cleanup will erase the contents SOL NE of the storage media to make room You can ta select wh
9. 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 End Time 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 fa lt gt 1D All PICTURE 4 36 FILE MANAGEMENT From within this tab you can lock unlock or delete recorded events from the drive Clicking the Search button in the upper right of the window will bring up a list of events to be displayed Results can be filtered by selecting date and channels if desired PICTURE 4 37 LOCK Selecting a file and then clicking the Lock button will protect the event from being overwritten or deleted unless the entire drive is reformatted UNLOCK This will remove the file protection and the event recording can be deleted or overwritten normally DELETE If the event is not Locked this will remove the selected event from the DVR NOTE If the status shows Writing it means that the sector on the hard drive where the file is located is still being written to You cannot delete the file until the file is completed and the word Writing disappears IMAGE This tab functions much as the Event Search tab by allowing you to search for and view the still images captured when you click on the Snapshot icon on the Control Bar These images are stored
10. DIEN Ti Start Cancel PICTURE 3 14 Chose the format in which you want to save your video clip The DVR format requires a special player program which will be included in a second folder on the drive The AVI format will work with most standard media playback software on PC or Mac computers If selecting AVI as the format for your files then you should deselect the Backup Player box Click Start to begin the download and the progress bar at the bottom will fill up as the file is transferred For more information regarding backing up files please see Chapter 5 45 4 1 BASIC CONFIGURATION This chapter is intended to help you get your DVR up and running before you activate any advanced features which are covered in later chapters You can use the mouse remote control and the buttons on the front of the DVR to operate your system but for convenience we will be discussing operations using the mouse Information on P T Z cameras and alarms will be found in their own chapters Chapters 7 and 8 respectively MENU NAVIGATION Navigation through the user interface is point and click Double clicking on an icon within a given menu will open that menu or a Submenu The Main Menu is the starting point to reach all of the DVR s settings and features Selecting the Menu icon on the left of the Control Bar or pressing the Menu button on the DVR and remote control open the Main Menu Main Menu PICTURE 4 1 He as eiii SPar
11. Picture If you wish to only monitor two channels at a time most QT DVRs excluding the QT536 feature the Picture in Picture mode The icon for this display mode is shown at the far right of Picture 3 4 PICTURE 3 6 PICTURE 3 7 Clicking on the Picture in Picture button will open a pop up window Picture 3 6 allowing you to select which channel will be the main video feed Clicking on the button in the lower left of that window will open a second pop up window Picture 3 7 allowing you to select the channel that will be displayed within the larger image Note that the channel currently being used for the larger display will be darkened and not selectable 41 3 3 LIVE VIEWING AND RECORDING SWITCHING VIDEO OUTPUT The DVR is normally configured to output video signal to a 19 or larger monitor through the VGA port on the back However if you have attached a television to the Video Out port instead then you will need to press and hold the ESCAPE EXIT or STOP button depending on model on the front of the DVR for 10 seconds or until you hear a beep to indicate that the video mode has been changed On the QT474 the video mode can be changed by pushing and holding the VGA TV button LIVE VIEWING The normal mode of the DVR is to display the live feed from the cameras Configuring which channels will be displayed naming the cameras and other display settings will be covered in SECTION 4 2 SEAN J CAMERA O E F a a Le
12. Video In Composite 1 0V Composite 1 0V Composite 1 0V p p 75Q p p 75Q BNC x 16 BNC x 32 Video Out COMPOSITE COMPOSITE COMPOSITE 1 0V p p 75Q 1 0V p p 75Q 1 0V p p 75Q BNC x 1 VGA BNC x 1 VGA x BNC x 1 VGA x x 1 Loop Outx2 1 HDMI x 1 VGA Resolution 1280x1024 1024x768 800x600 1920x1080 1280x1024 1024x768 800x600 Record NTSC 352x240 704x480 Resolution PAL 352x288 704x576 Display Frame 704x480 at 30FPS Rate per camera Record Frame NISC D1 7 5FPS CIF 3OFPS NTSC D1 7 5FPS Rate PAL D1 6 25FPS CIF 25FPS CIF SOFPS per camera ACH D1 30FPS if others CIF PAL D1 6 25FPS CIF 25FPS AUDIO Audio Input 8dB 22k 8dB 22k 8dB 22k RCA X2 RCA X16 RCA X16 Audio Output 8dB 92aB 8dB 92aB 8dB 92aB BNC X1 RCA X1 RCA X1 ALARM Alarm Input 0 NOorNC 16CH NO or NC 16CH STORAGE Record Mode Manual Sensor Timer Motion Detection Multi Function Multiplex INTERFACE Network RJ45 LAN Internet Interface Communication RS485 eSATA x2 RS485 Interface USB 20x2 USB 2 0 x 2 One for One for Backup One for USB Backup One for Mouse USB Mouse DISK INFO Disk Type SATA x 1 up to SATA x 4 upto SATA x 4 up to 21B 2TB each 2TB each OTHER INFO Voltage 12V3A 110 220 Optimal 50 F to 104 F 10 C to 40 C Temperature 10 to 90 Humidity Power 10W 22W 42W Consumption 90 Parameter QT4532 QT2124 COMPRESSION Compression Standard H 264 Baseline Format VIDEO Video In C
13. number will vary depending on your model from the side and rear of your DVR as indicated in Picture 9 1 Remove Screws ee te a k r 9 Ba ue per TO ODAN 0 Og 14 16 oom VIDEO OUT il 3 5 tE O SPOT 2 4 6 a g 10 VIDEO N Yan ti sa 2 eee DU LLLI ouuu Duuu ve S 2 8 a2 ALARM OUT _ PICTURE 9 1 Holes for STEP 3 Remove the case by sliding it Hard Disk Drive Mounting Screws backwards and then lifting off STEP 3A If removing a hard drive you will need to unscrew the four drive mounting screws at the bottom of the DVR or on the internal mounting rack PICTURE 9 2 83 84 STEP 4 Connect the power and data cables Press firmly but do not force them onto the pins or you may damage them The connectors are keyed to ensure they are connected in the proper position STEP 5 Attach hard drive to the base of the DVR with screws using the four mounting holes miei MOUNTING HOLES DATA POWER STEP 6 Replace the DVR cover and FOR HARD DRIVE CABLE CABLE secure PICTURE 9 3 9 2 CALCULATING THE RECORDING CAPACITY OF A HARD DISK DRIVE While the physical data capacity of a hard drive is fixed how much video you can record upon it depends on your recording configurations Higher quality recordings will take up more space on the drive and setting the DVR to record for more frequently
14. the display showing the playback controls If you are using the mouse clicking on the various controls will affect the video playback in a similar manner to using the front panel buttons or remote control There may be additional video recorded before your starting point and you can go back to the beginning of the recording within this playback You will however need to use the search feature described in Section 4 8 to locate video event recordings from other days or earlier times 43 PLAYBACK CONTROL BAR The controls operate in a similar fashion to those of a conventional DVR or other video playback device but with a few additional commands available to you CAMERA CAMERA 03 o i x a ZoomyCOlorgmmTrim _ a ee w2011 a Bi Re O 1 f gt E gt lt M i 2 XE Camera Name D X lt a 03 19 2011 12 02 00 gt gt 1X Stop Fast Forward Previous Playback Playback Next Record Speed Progress Bar Record PICTURE 3 11 Previous Next Record Moves to the prior or following recorded event respectively Fast Forward Rewind In addition to their normal operation clicking on these buttons multiple times will soeed up or slow down the rate or progression forwards or backwards through the file The speed can also be selected directly by clicking on the small upward pointing arrows to the right of each button You can select from 1 4 speed to 16 times normal speed forward and rewind speeds of 8 times 16 times and 32 times nor
15. video format of the DVR is different from that of the monitor c Connection problem Please check the cable and the ports of the monitor and DVR 3 Why are no images displayed on some or all of the channels of the DVR a Connection problem Please check the cables and the ports of camera and DVR b Camera problem Please check the cameras by attaching them directly to TV or working port on DVR c The video format NTSC PAL of the DVR is different from that of the cameras Please change DVR video format 4 The DVR cannot find the hard disk drive a The power adapter is not providing enough power or the adapter is not getting enough power from the outlet 11 b Connection problem Please check the power and data cables on the HDD c The HDD is damaged and will need to be replaced 5 cannot record what could be the problem a The HDD is not formatted Please format it manually first b The record function is not enabled or setup correctly Please refer to Section 4 3 Record Configuration 12 c The HDD is full and recycle function is not enabled Please refer to Section 4 3 Record Configuration and the Recycle Record Tab in the Record Menu d The HDD is damaged and will need to be replaced 6 cannot use the mouse what could be the problem a Wait 5 minutes after connecting the mouse and then try again b The mouse is not securely connected Plug unplug several times c The mouse is incompatible with the syste
16. will fill it up more rapidly To determine the optimal capacity for your purposes the chart below to estimate the size of hard drive that you ll need V4 12 e RESOLUTION FRAME iB e BIT SPACE FORMAT RATE QUALITY RATE USED FPS kbps MB h a T S beer 907 a T 1208 tear 907s tees 20 The formula for calculating the required disk space is Total Recording Capacity Used space per hour MB h x Recording time hour x number of channels Example A customer is using the NTSC format 30 frames per second CIF resolution with video quality set to Lowest and a total of 16 Channels He wants the unit to record continuously for a month Therefore the calculation will look like this 56 MB h x 24 hours day x 30 days x 16 channels 645 120MB or 650GB Installing a 750GB SATA hard drive should provide enough space for one month s continuous recording time at those settings 85 APPENDIX A 1 TROUBLESHOOTING 1 The DVR does not start after connecting the power what is wrong a The power adapter may have been damaged or is not providing enough power Please change the adapter b The DVR may not be getting enough power from the outlet or surge protector it is attached to c There could be a problem with the system board on the DVR 2 The indicator lights of the DVR are on but no output Why 9 a The power adapter may have been damaged or is not providing enough power Please change the adapter b The
17. 00 Preferred DNS Server 000 000 000 000 Device Name Alternate DNS Server 000 000 000 000 Device ID Networking Approach Static IP Hardware Version Status Unconnected MCU Version DID bes Unconnected Kernel Version MAC 00 00 00 00 00 00 Firmware Version 3 UU bID Launch Date 2010 07 31 11 07 00 66 67 ONLINE USER INFORMATION Information on remote users currently connected is displayed in this window ONLINE USER LIST Status Pe Ole SS Refresh Disconnect PICTURE 6 7 Refresh Updates the list of online users Disconnect The Administrator can disconnect a selected user from the DVR That PC will not be able to access the device for five minutes thereafter RECORD INFORMATION This window provides information on your camera s recording resolution the recording speed and what mode the camera is operating in At the bottom is a bar indicating the percentage of the hard drive s capacity that has been used RECORD x CH Resolution S Sensor otion Manual D1 D1 gjoni ojaja j ovjN gt on x i g PICTURE 6 8 68 6 2 MANUAL ALARM This displays the configuration of the manual alarm See Chapter 8 for information on connecting and setting up alarms MANUAL ALARM Index Alarm Name IP Trigger ALARM OUT 1 127 0 0 1 Alarm Clear PICTURE 6 9 6 3 DISK MANAGEMENT This window displays information on the drive or drives mounted within the DV
18. 7 3 1 POWER ON OFF Before turning on the DVR ensure that all connections are good POWER ON AND LOGIN Connect the power supply and the DVR will power up The LED labelled POWER on the front will illuminate and the DVR will display the live image from Channel 1 Before you can proceed you will need to log into the DVR STEP 1 Right click with the mouse anywhere on the screen STEP 2 Press the MENU button on the remote or press the STOP ESC button on the front of the DVR to open the Control Bar which will appear at the bottom of the screen Picture 3 3 STEP 3 Once the Control Bar appears click the Menu icon on the far left to open the Main Menu Picture 3 2 STEP 4 The Login screen will appear LOGIN Enter the User Name and Password admin and 123456 respectively eA ies using the Virtual Keyboard described in the last chapter Click ENTER Password on the keyboard You can change Pp the password later as described in Login mE Section 4 6 User Management PICTURE 3 1 You are now logged in IMPORTANT If you are logging into the DVR for the first time it is essential that you set your DVR to the proper date and time at this point Doing so will allow you to search for events based on when they occurred as well as avoiding complications by having multiple recorded files with the same date and time if you wait to make those settings Complete instructions can be found in Section 4 1 Basic Configuration POWER OFF
19. F 30FPS Rate PAL D1 25FPS CIF 25FPS per camera AUDIO Audio Input 8dB 22k RCA X4 Audio Output 8dB 92dB RCA X1 ALARM Alarm Input NO or NC 8CH NO or NC NO or NC 4CH 16CH Alarm Alarm Output 1CH ee ee Playback Back up files Monitor Remotely Interface Communication RS485 ae aa USB 2 0 x 2 One for Backup One for USB Mouse fe CONTROLS PTZ Control a Remote Control Yes DISK INFO Disk Type SATA x 2 up to 2TB each SATA x 1 up to 21B OTHER INFO Voltage 12V4A 12V5A 12V3A Optimal 32 F to 122 F 10 C to 50 C Temperature 10 to 90 Humidity Average Power 18W 30W 10W Consumption 92 Parameter QT518 QT5116 QT536 COMPRESSION Compression Standard H 264 Baseline Format Video In Composite 1 0V Composite 1 0V Composite 1 0V p p 75Q p p 75Q BNC x 16 BNC x 16 Video Out COMPOSITE COMPOSITE COMPOSITE 1 0V p p 75Q 1 0V p p 75Q 1 0V p p 75Q BNC x2 VGA BNC x2 VGAx BNC x2 VGA x 1 HDMI 1 HDMI x 1 HDMI Loopout x 8 Loopout x 16 VGA Resolution 1920x1080 1280x1024 1024x768 800x600 Record NTSC 352x240 704x480 Resolution PAL 352x288 704x576 Display Frame 704x480 at SOFPS Rate per camera Record Frame NTSC D1 30FPS CIF 30FPS Rate PAL D1 25FPS CIF 25FPS per camera Audio Input 8dB 22k 8dB 22k RCA 8dB 22k RCA X8 X16 RCA X16 Audio Output 8dB 92dB RCA X4 8dB 92dB RCA X1 ALARM Alarm Input NO or NC 8CH NO or NC 16CH NO or NC 16CH FUNCTION Record Mode Ma
20. NTROLS In addition to normal DVR playback and record operation the following have additional functions RECORD Controls Focus in PTZ mode REVERSE Controls Speed in PTZ mode STOP ESC Exits current interface or status Also switches video output mode SEARCH ZOOM Enter Search mode BACKUP Enter Backup mode an Eeer 10 11 2 i oe 10 BACK PANEL ITEM NAME FUNCTION VGA PORT VGA output for 19 or larger monitor VIDEO OUT BNC connector for TV or monitor VIDEO IN BNC connectors for up to 24 cameras Connections for Pan Tilt Zoom speed dome cameras Y Bee Bi Z oo Network ethernet port 10 SPOT OUT Connect to another monitor as an auxiliary output channel This monitor will only display video and will have no menu access ALARM OUT 1 Channel relay output for external alarm ALARM IN Connections for up to 16 external sensors DC IN Power input for 12V DC power supply 11 QT454 FRONT PANEL ITEM NAME FUNCTION POWER Power On Off 2 NUMBER Select individual channels and enter data where required BUTTONS 3 DIRECTION Navigates through selections in menus Selects viewing mode Full Screen or 4 Channel Multi Screen View ENTER Confirm Selection 5 MENU Opens the Main Menu Increases the value in Setup mode PLAYBACK In addition to normal DVR playback and record operation the CONTROLS following have additional functions RECORD Controls Focus in PTZ mode REVERSE Controls Speed in PTZ mode STOP ESC Exi
21. PTZ Connections for Pan Tilt Zoom speed dome cameras Y S Z oo Connector for a PTZ keyboard POWER SOCKET Attachment point for power cord POWER SWITCH Use to turn on the DVR as well as to turn off after powering down from within the GUI 7 10 12 13 14 17 18 a t oOo BR WN O ol FAN Cooling fan exhaust port This should not be blocked 31 QT5116 FRONT PANEL ITEM NAME FUNCTION POWER Behind flip down Puts the DVR into standby mode or wakes it up from panel standby mode USB PORT Used for external USB backup devices Behind flip down panel INDICATOR LIGHTS Shows status of the DVR Functions and the Hard Drive button followed by the second digit are attached PLAYBACK CONTROLS REW Rewind 2 3 4 5 7 1 10 11 12 14 15 PLAY Opens the Playback interface Pauses or resumes playback FF Fast Forward STOP Quits Playback mode Also switches video output mode 17 CONTROL KNOB Outer ring navigates through menus Inner knob increases or decreases speed of fast forward or rewind BACK PANEL ITEM NAME FUNCTION HDMI HOMIvceo ouput ill ile Connections for Pan Tilt Zoom speed dome cameras Y a Z un e ALARMIN Connect upto 16exteral sensos 9 LAN Network ethernet port 13 SPOT OUT Connect to another monitor as an auxiliary output channel This monitor will only display video and will have no menu access VIDEO IN BNC con
22. QSee simplicity quality technology User Manual QT SERIES H 264 NETWORK DVR QSeCe About this Manual This manual is written for the QT family of DVRs Not all features and capabilities are shared Is so you may see features described which are not applicable or available on _ across all mode y y Thank You f or Choosi ng a Q See P r oduct your machine In addition you may see screen images that do not exactly match those on your All of our products are backed by a conditional service warranty covering all hardware for 12 display months from the date of purchase Additionally our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase Permanent upgrading service is provided for the software and is available at www Q See com This manual was accurate at the time it was completed However because of our ongoing effort to constantly improve our products features and functions may have been added or changed since that time and on screen displays may change We encourage you to visit our website at www Q See com to check for the latest firmware updates and product Be certain to make the most of your warranty by completing the registration form online In announcements addition to warranty and technical support benefits you ll receive notifications of product updates along with free downloadable firmware updates for your DVR Register today at www Q See
23. R including size available space and status DISK MANAGEMENT Size GB Free GB Status Properties Sources 0 00 0 00 Normal Read amp Write xvi local Refresh i f Format PICTURE 6 10 The drive can be set to read only which will disable recording but will preserve the data currently stored within it If you have upgraded your system by installing a new drive See Chapter 9 you will need to first format the new hard disk before recording You can reformat the current drive if desired by selecting the Format option in the drop down menu WARNING Reformatting the drive will delete all recorded files stored on the hard disk regardless of whether they are Locked Refresh will update the information about the drive 69 6 4 UPGRADE This window will display firmware updates that are loaded on a USB flash drive in the front USB port PICTURE 6 11 Firmware upgrades are available from Q See at www Q See com Support and may be found by looking up your specific model Firmware should only be upgraded to fix a specific problem or add features as ongoing development may result in features being removed The firmware download should be loaded onto an empty USB flash drive from the downloading computer and then transferred to the DVR using a USB port IMPORTANT Please make note of your settings before updating the firmware on a QT426 or QT446 as the upgrade process will restore factory defaults Other models will retai
24. Settings may vary SMTP Server SSL Check You will need to select this for sl Gmail Other ISPs may vary SSL Check Send Address Send Address Enter your new address This Password will appear on alert e mails sent from Recelve Address Receive Address2 the DVR esd Address3 Password Enter the password you created for this account Remember it will be Advanced Attaching Image Amount Snap Time intervals 2 Receive Addresses You may set up to three Aa e mail addresses to receive alerts It is strongly advised that you do not PTE ee use the same address that the DVR is using to send alerts Advanced case sensitive Exit Attaching Image Amount The alert e mails can include up to three images Snap Time Interval The interval of the images can range from every second to every five seconds 57 Other Settings Commercial ISPs provide their customers with dynamic addresses IP numbers These numbers can change from time to time depending upon your service provider When they do you will lose the ability to remotely access your DVR from your mobile phone or other out of network device To prevent this from happening we recommend using a Dynamic Domain Name Service DDNS This will give you a domain name that can be linked to your IP address and will automatically and invisibly forward remote connections to your network when the IP address changes Q See offers DDNS for free at MyQ See com Cr
25. Sub Stream Email and Other Settings If you will only be monitoring the DVR from another computer on your network you will only need to use the first three tabs It is important that your DVR is connected to your network router and that the router is powered on before proceeding This window displays the information on the DVR s local network and Internet addresses which will allow you to access the DVR on a network As discussed in the Remote Monitoring Guide you will use the local network address to access your system from the same wireless or intranet network that the DVR is connected to When you are outside of that area you will use the Internet address shown see below or the DDNS address that you will set up IMPORTANT The majority of routers available on the market since 2008 have Universal Plug and Play UPnP capability which allows the DVR to connect automatically to the network Consult the Quick Networking Poster or the Remote Monitoring Guide before changing Network settings NETWORK xi Network Tab Network Substream Email Other Settings HTTP Port This is the port the DVR will HTTP Port use to communicate through the Server Port router When accessing the DVR Obtain an IP address automatically IP Address 92 168 001 100 remotely from the Internet you will Subnet Mask 255 2 255 000 need to enter your network s remote SAEN E a on IP address obtained in the next step Preferred DNS Server 0001000
26. TIONS AND CONTROLS 2 1 DVR Functions and Connections 2 2 Mouse 2 3 Remote Control 3 BASIC FUNCTIONS 3 1 Power On Off Power On and Login Power Off 3 2 The Control Bar 3 3 Live Viewing and Recording Switching Video Output Live Viewing Recording 3 4 Quick Playback 4 MAIN MENU SETUP 4 1 Basic Configuration Menu Navigation Setup 4 2 Live Configuration 4 3 Record Configuration 4 4 Schedule Configuration 4 5 Network Configuration 4 6 User Management Time Search Event Search File Management Image 5 BACKUP 10 10 36 37 38 38 38 38 39 42 42 42 42 43 46 46 46 46 49 51 54 55 59 61 62 62 63 64 6 DVR MANAGEMENT 6 1 Information Event Information Log Information Network Information Online User Information 6 2 Manual Alarm 6 3 Disk Management 6 4 Upgrade 6 5 Logoff 6 6 Shut Down 7 PAN TILT ZOOM CAMERAS 7 1 Connecting a PTZ Camera 7 2 Pan Tilt Zoom PTZ CONFIGURATION 8 ALARMS 8 1 Alarm Input 8 2 Alarm Output 8 3 Alarm Configuration Sensor Motion Video Loss Other Alarm Alarm Out 9 HARD DISK DRIVE 9 1 Installation Removal 9 2 Calculating the Recording Capacity of a Hard disk Drive APPENDIX A 1 Troubleshooting A 2 Specifications A 3 Rack Mounting Q SEE PRODUCT WARRANTY Questions or Comments Contact Us 66 66 67 67 67 68 69 69 70 71 71 72 72 73 76 76 78 79 79 80 81 81 82 83
27. The DVR will power down to a standby mode when the POWER button on the remote control is pressed or when the SYSTEM SHUT DOWN icon is selected from within the MENU In both cases the SHUT DOWN window will appear and users must select OK to confirm The hard drive will stop spinning and the system will shut down For extended periods of inactivity it is recommended that the DVR be disconnected from power either by turning off the power at i the surge protector or unplugging the device PICTURE 3 2 38 MAN MENI 3 2 THE CONTROL BAR When a user is logged in pressing the ESC button on the DVR or right clicking on the screen with the mouse will display the CONTROL BAR on the bottom of the screen Move Screen Display Dwell Zoom PTZ Record Control Bar Mode Color Volume Snapshot Playback KEG ms HE De A PICTURE 3 3 Oo REC gt Ge The functions of the Control Bar are listed below Screen Display Modes are covered on the next page and the other functions will be covered in more detail in the following chapters Menu Opens the Main Menu Screen Display Mode Choose the number of channels you wish to view at once Channels without attached cameras will display Video Loss Clicking on the upward pointing arrows to the right of each icon will allow you to select which channels to view in that mode Dwell Enable disable automatic cycling between channels Color Adjust the brightness hue satu
28. VR will stop recording when there is no more space available You can set up all channels with same values by selecting All and then configuring one channel Stamp Tab Select which cameras will display their ID and date stamp and where it ll appear on the screen Drag and drop the location of the camera name and date time stamp to your desired location on the screen This can be done individually or globally A Before and After example is shown below PICTURE 4 16 04 29 2010 16 04 40 CAMERAO2 04 29 2010 16 04 40 CAMERAO2 PICTURE 4 17 52 53 4 4 SCHEDULE CONFIGURATION Your DVR is configured to record whenever motion is detected If this is your desired setting then you will not need to make any changes However you may configure each channel to record at specific times based on time of day motion detection or other sensor input There are three tabs Schedule Motion and Sensor Schedule Tab The schedule for automatic recording can be set either of two ways 1 By highlighting individual hours for specific tial days by using the pencil tool in the upper o oon Sensor right of the window The adjacent eraser woe apa TE WE FE tool removes the highlighting in a block pat Double click on either the pencil or eraser MY tool to turn them off Settings can be SEENE FEREMCENARANETAA copied and applied to any or all of the ee ee eel channels and to any other day Apply Settings to Channel Cop
29. address of the Domain Name System DNS server User name of the broadband account Password for broadband account Substream Tab The substream is the data that is sent to remote monitoring devices Due to bandwidth concerns these data streams are generally smaller than those sent directly to the DVR itself These streams run in parallel with the main stream sent to the hard drive and they do not affect each other Substream settings are configured in the same manner as that used for the primary stream settings in the Record Bitrate tab in Section 4 3 Certain settings will be grayed out and cannot be changed due to throughput concerns The definitions are repeated for your convenience PICTURE 4 24 Parameter Options What it Means D1 Full TV resolution CIF 1 2 D1 D1 takes more Resolution D1 CIF room on the hard drive than CIF FPS 1 30 Frames per second More frames makes for smoother video but takes up more room on the hard drive Variable Bit Rate versus Constant Bit Rate VBR provides Encode VBR CBR better image quality for video with motion in it but at the expense of a larger file size Only available when VBR is selected The higher the quality the more drive space required CBR s default setting is for higher quality This sets the maximum bitrate that each camera will MAL BRAG 20020040 acord ab withVBR encoding selected 56 Lowest Quality Highest Email Tab This tab allows you to
30. an auxiliary output channel This monitor will only display video and will have no menu access DC IN Power input for 12V DC power supply Cooling fan exhaust port This should not be blocked Also switches video output mode SEARCH ZOOM Enter Search mode 10 Displays system information 11 BACKUP Enter Backup mode PO O O PLAYBACK CONTROLS In addition to normal DVR playback and record operation the following have additional functions RECORD Controls Focus in PTZ mode REVERSE Controls Speed in PTZ mode STOP ESC Exits current interface or status 10 6 ca 9 AUDIOOUT Audio output for amplified speaker 26 27 QT528 FRONT PANEL ITEM NAME FUNCTION 2 3 DIRECTION Selects multi screen viewing mode PEN aema aemoenens 5 INDICATOR LIGHTS Shows status of the DVR Functions and the Hard Drive MENU Opens the Main Menu Increases the value in Setup mode 7 USB PORT Used for external USB backup devices PLAYBACK CONTROLS In addition to normal DVR playback and record operation the following have additional functions RECORD Controls Focus in PTZ mode REVERSE Controls Speed in PTZ mode STOP ESC Exits current interface or status Also switches video output mode SEARCH ZOOM Enter Search mode BACKUP Enter Backup mode NP a 10 11 2 1 ee 28 BACK PANEL ITEM NAME FUNCTION Connections for Pan Tilt Zoom speed dome cameras Y ae Z oy Network ethernet port VIDEOOUT BNC c
31. be lost as could happen by manually changing the hour BASIC Checking the box marked Daylight Saving Time will enable the DVR to switch the hour automatically System Date amp Time DST lt Daylight Saving Time a Time Offset Hours The starting and ending periods must be Mege eas set using the pull down options along with entering the hour manually The Week radio Sundey g button should be selected for this method If your region switches to and from DST on a specific date then chose the Date radio Sunday 2 02 0000 button and enter the needed information Default Apply Exit Click Apply to save your settings and Exit to close the menu PICTURE 4 6 48 4 2 LIVE CONFIGURATION Live configuration includes four submenus Live Main Monitor Spot and Mask Live Tab Use this menu to set camera names and adjust picture colors brightness hue saturation and contrast for optimal picture results SS LIVE x You can individually name cameras by e iain ttonitor Spot Mask highlighting the field for each camera The See SE aa virtual Keyboard will appear allowing you to CAMERAOI Setting enter characters numbers and symbols with jana ae CAMIERYNOS Setting case sensitivity ENTER will save the name CAMERA Setting and return to the LIVE menu ESCAPE will exit the keyboard without saving Recording Status V You can enable or disable the display of the J Setting cameras nam
32. com Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble free manner Please take the time to read and follow all instructions and pay attention to alerts as shown below Please see the back of this manual for exclusions IMPORTANT Red boxes with this icon indicate warnings To prevent possible injury or damage to the product read all warnings before use NOTE Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your system 2010 2012 Q See Reproduction in whole or in part without written permission is prohibited All rights reserved This manual and software and hardware described herein in whole or in part may not be reproduced translated or reduced to any machine readable form without prior written approval Trademarks All brand names and products are trademarks or registered trademarks of their respective owners Q See is a registered trademark of DPS Inc Disclaimer The information in this document is subject to change without notice The manufacturer makes no representations or warranties either express or implied of any kind with respect to completeness of its contents Manufacturer shall not be liable for any damages whatsoever from misuse of this product Rev 3 0 1 24 2012 2 3 1 INTRODUCTION For Your Safety Features 2 CONNEC
33. ct the other end of the cable to the proper pins in the connector on the camera STEP 3 Connect the camera video and power cables as you would any other camera 72 7 2 PAN TILT ZOOM PTZ CONFIGURATION If you are connecting optional Pan Tilt Zoom cameras the controls are set from this window in the Serial Port and Advanced tabs Be Serial Port Tab EETA Advances CH Enable Address You will need to consult your PTZ camera s manual for details regarding protocol and baud rate Please note that the DVR may support more features than your camera offers including protocol and number of preset programs am Sa eT PICTURE 7 2 Cameras can be individually configured or a global set up can be implemented through the All button 1 Ci E en en en en 2 3 4 Simulative Cruise is for use with PTZ cameras using an unsupported protocol to allow you to use at least some of the features PTZ Definitions and Descriptions Parameter Settings What it Means 1 255 The address of the PTZ camera Baud Rate 110 21600 The speed that data is transmitted Protocol The communication protocol used by the camera Supported protocols are NULL PELCOP PELCOD LILIN MINKING NEON STAR VIDO DSCP VISCA SAMSUNG RM110 HY Advanced Tab You can set your camera to follow a preset Serial Port PARVAR rogram or set cruising or tracking behaviors i ls Cruise Track i y 9 L Setting __Setting Setting _ Setting Se _ Se
34. de VBR CBR better image quality for video with motion in it but at the expense of a larger file size Only available when VBR is selected The higher the Quality quality the more drive space required CBR s default setting is for higher quality This sets the maximum bitrate that each camera will MaK DRAG j 200 20078008 scord at with VER encoding selected 51 Time Tab Snap Tab You can set the length of time the DVRs record an event before and after a motion detection In this tab you can configure how many still images are taken the quality of the images and or alarm is triggered as well as how long an individual record is preserved the timing between them when the Snapshot button is pushed on the Control Bar Pre alarm record time This sets the length of time showing events prior to a RECORD motion detection or sensor triggered i ea meme Time sme Rees Reco MRI event that is included in the record Quality nap Time Interval S Si Si Post alarm record Sets the length of time repr from 10 to 60 seconds that is added to the record after the event is finished Default Apply Exit Expire time TOR UME up to 60 ae that PICTURE 4 18 an event is saved on the drive before PICTURE 4 15 it could be overwritten See Recycle Record below Recycle Record Tab This is selected by default Recycle record allows the DVR to record over old events when the hard drive is full Otherwise the D
35. de for instructions on this process You MUST select the AVI format when backing up the video file for playback on a Mac computer You can use the QuickTime player or other video player and open the video file in the normal manner 65 DVR MANAGEMENT CHAPTER 6 EVENT INFORMATION This window lists recorded events This list can be searched by date time type of event and channel BAT MENI Ewi uai iiim if de t Wua Alarm DOSi Minig Lingrad DLT TAE 10 Dero 1 Poe 1D A a UH LOG INFORMATION This window lists user activity within the system This window enables the user to monitor the status of the system its network connection online users history and events through five submenus System Event Log Network and Online Users INTO W O x a e lt gt Event Log Network 6 Online Users Record This record can be searched by type of operation date and time and etcetera It can also be exported to external USB storage devices using the backup function NETWORK INFORMATION This window shows the status of the DVR on the network including its assigned port and other networking configurations NETWORK SYSTEM INFORMATION HTTP Port Server Port Data on the system s hardware MCU MicroController Unit kernel if applicable and firmware versions can be found here along with the device s name and ID wi oars pad deadlier Subnet Mask 000 000 000 000 SYSTEM Gateway 000 000 000 0
36. e offers upgradability and VGA output allows users to connect to any TV or monitor with VGA input for viewing Local control of the system utilizes a mouse and graphical user interface GUI as well as a remote control Users can also remotely monitor and control their system using a web browser or select mobile device This DVR uses cutting edge technology without compromising stability and reliability making it ideal for home use as well as in warehouse factory retail and other similar environments COMPRESSION FORMAT Standard H 264 compression with low bit rate and high image quality LIVE SURVEILLANCE Supports VGA output Supports channel security by hiding live display Displays the local record state and basic information Supports full control with USB mouse Supports digital Zoom on live and playback view RECORDING MEDIA Supports SATA hard disk drives up to 2TB each for longer recording times BACKUP Supports backing up to USB 2 0 devices Some models support eSATA external hard drives Supports saving recorded files with AVI format to a remote computer through internet RECORDING amp PLAYBACK Record modes Manual Schedule Motion detection and Sensor alarm recording Supports recycle after HDD is full Resolution frame rate and picture quality are adjustable 128MB for every video file packaging Up to 16 audio channels available depending on model Two record search modes time search and event search Supports multi screen simul
37. eate a domain name user name and password before proceeding DynDNS com also offers a similar free service This is covered in depth in the Remote Monitoring Guide Select the box in the DDNS field to enable seuss DDNS You will then enter the user name Network Substream Email Other Settings DIB NS v domain name and password you created into DDNS Server MyQ See com lv the appropriate fields You can also select the User Name interval in days at which the DDNS checks to Password see whether your IP address has changed ae Cee Intervals range from every 30 minutes to once DDNS Update Hours F a day Default Apply Exit PICTURE 4 26 You can now access the DVR remotely by inputting that domain name into the web browser 58 4 6 USER MANAGEMENT You can set up accounts for each individual user and grant them control of select parts of the surveillance system An administrator account is already created on the DVR Additional accounts can be created for users but only one administrator account is allowed USP RAPA a M fx EMC MAC Adhe PICTURE 4 27 To add a user select the Add button and the ADD USER window will open It will have two tabs General and Authority General Tab Input the name password and select the type of user normal or advance If you only want this user to be able to access the DVR from a specific computer on the network then select the Binding PC MAC Address option and th
38. en enter the MAC address of that computer Authority Tab In this tab you can give this user access to all or part of the system and its functions PICTURE 4 29 Setup button Modify user s name type binding PC Mac address and etc The Admin account may not be modified Delete button Remove a user from the system Change Password button Modify a user s password The admin password may be changed The default is 123456 To change a password simply click on the button and enter the current password in the pop up window along with the desired new password in the New Password and Confirm Password fields before clicking OK to save and Exit to close the window 59 4 7 ADVANCED In this set of commands the user can erase all the settings import or export data files to and from the DVR and control who can remotely access the DVR through three submenus Reset Import Export and Black White List RESET Clicking on this option will open a warning dialogue asking you to confirm that you wish to remove all settings and reboot the system You must select OK to continue with the reset or hit CANCEL to exit without changes PICTURE 4 30 IMPORT EXPORT Use this interface to export select data files to mobile Flash drives or an external USB drive through the backup function Specific data files can also be retrieved from mobile or external storage devices and recorded onto the DVR PICTURE 4 31 BLOCK ALLOW LIST
39. es and recording status see pefaut Appy ext Section 3 3 by using the check boxes PICTURE 4 7 Channel You can configure the color settings for each channel individually Adjust image saturation I hue brightness and contrast by clicking on Brightness the Setting button for each individual camera or for all of them simultaneously by selecting Hue the All button before making the settings This E window can also be reached by clicking the Saturation color button on the Control Bar Ler ack Default CK Main Monitor Tab PICTURE 4 8 Select the configuration of your display Split Mode allows you to choose from single view 2x2 2x3 3x3 4x4 depending on model views on a screen at one time You can also select which channels will be displayed Channels can be grouped and the display will cycle between groups Any individual channel can be shown in more than one group PICTURE 4 9 Dwell Time This is the time interval the display will soend showing a group before moving on to the next group NOTE If viewing remotely on a computer with dual monitors the display must be on the main monitor Spot Tab This allows select feeds to be viewed on a separate monitor that is connected to the DVR but may be in another room for example There will be no menu access on this auxiliary display Only one channel can be displayed at a time on this monitor You can choose which channels each channel is a
40. es playback FF Fast Forward STOP Quits Playback mode Also switches video output mode CONTROL KNOB Outer ring navigates through menus Inner knob increases or decreases speed of fast forward or rewind 14 15 BACK PANEL ITEM NAME FUNCTION 1 VIDEO OUT BNC connector for TV or monitor 2 VIDEO IN BNC connectors for up to 32 cameras 8 SPOT OUT Connect to another monitor as an auxiliary output channel This monitor will only display video and will have no menu access 4 Audio output for amplified speaker 5 z hom O HDMividoooutut OOOO ALARM OUT 4 Channel relay output for external alarms A Connections for Pan Tilt Zoom speed dome cameras Y va Z oo Connector for a PTZ keyboard AUDIO IN Attachment point for audio dongle which allows up to 16 channels of audio input 1 12 15 O 1 16 POWER SOCKET Attachment point for power cord 17 POWER SWITCH Use to turn on the DVR as well as to turn off after powering down from within the GUI 18 FAN Cooling fan exhaust port This should not be blocked t A ee QT504 FRONT PANEL ITEM NAME FUNCTION 1 RECORD Begins manual recording Controls Focus in PTZ mode PLAY Begins playback 3 REWIND Rewinds video Controls camera speed in PTZ mode 5 MENU Opens the Main Menu ee n BACKUP Opens Backup Menu ae a a 7 STOP ESC Ends video playback Exits current interface or status ia Switches video output mode a INDICATOR LIGHTS Shows status o
41. f the DVR Functions and the Hard Drive o IRRECEIVER Receives signals fom emote contol 10 DIRECTION Selects multi screen viewing mode PRT eon 24 BACK PANEL ITEM NAME FUNCTION VIDEO OUT BNC connector for TV or monitor SPOT OUT Connect to another monitor as an auxiliary output channel This monitor will only display video and will have no menu access AUDIO OUT Audio output for amplified speaker VIDEO IN BNC connectors for up to 4 cameras VGA output for 19 or larger monitor NETO 2 2220 Network ethernet port For the USB mouse eens ie Pan Tilt Zoom speed dome cameras Y a Z i Connector for a PTZ keyboard 11 5V and GND 5V and grounding 12 ALARM IN OUT 4 Channel input and output for external sensors and alarms AUDIO IN 4 channels of audio input 25 QT526 FRONT PANEL BACK PANEL ITEM NAME FUNCTION ITEM NAME FUNCTION IR RECEIVER Receives signals from remote control Connections for Pan Tilt Zoom speed dome cameras NUMBER BUTTONS Select individual channels for full screen view ve oa Connector for a PTZ keyboard 3 DIRECTION Selects multi screen viewing mode ENTER Confirm Selection Network ethernet port Drive BNC connector for TV or monitor MENU Opens the Main Menu O ate VIDEO IN BNC connectors for up to 16 cameras AUDIO IN 4 channels of audio input Power On Off 5V and grounding 1 Channel relay output for external alarm For the USB mouse SPOT OUT Connect to another monitor as
42. ferent When an event is detected the system can notify local users or send notification to a monitoring service At the same time the system can accept signals from motion detectors smoke detectors or other alarms and begin recording based on that input and your settings You will need to have the manual for your alarm s handy to ensure the proper settings within the DVR ALARM IN 8 1 ALARM INPUT When attaching alarms the following criteria must be met 1 The alarm input must be grounded 2 A grounding signal is required for the alarm input 3 When connecting the DVR to another device including another DVR through the alarm input a relay should be used to separate them Parameter Grounding Alarm Alarm Input 1 2 8 becomes valid in low voltage 1 NO C Two NO activation outputs CTRL 12V Controls the power output nal You need to close the device power to cancel the alarm 76 The accompanying diagram Picture 8 2 along with your alarm s manual should be consulted to ensure proper connection e Normal open or Normal close type e Parallel connect COM end and GND end of the alarm detector Provide external power to the alarm detector e Parallel connect the Ground of the combo DVR and the ground of the alarm detector e Connect the NC port of the alarm sensor to the combo DVR alarm input ALARM e Use the same ground with that of combo DVR if you use external power to the alarm device Alar
43. g Cameras can be set to record individually in blocks or all cameras can be activated To PTZ activates preset cruise or track functions on selected Pan Tilt Zoom cameras Depending on your model of PTZ camera one of up to 128 pre set actions can be engaged Check your camera s manual for details Schedule Tab Set by default to always on the schedule can be altered in the same manner as that used in Schedule in SECTION 4 4 PICTURE 8 6 MOTION Motion Tab As with the Alarm function above it incorporates hold time and can trigger procedures Select which cameras you wish to start recording on motion detection Set the holding time which determines the length of time the cameras continue recording after motion stops In the Trigger setting you can set multiple channels to record when motion is detected by a camera that has been set to activate upon motion detection For example If Camera 1 detects motion you can have it trigger Cameras 2 and 3 to begin recording as well PICTURE 8 7 In addition the user can set the sensitivity of certain areas within the field of view by clicking on the Select button selecting the Area field for the respective camera Specific areas can be made sensitive by applying a blue grid to the desired section of the screen The blue grid can be applied to the entire screen signifying that the entire field of view is sensitive by clicking on the star button The trash can button wil
44. g is essential to maintaining the integrity of your video records especially for purposes of evidence Making these straightforward settings should be your first priority before proceeding further within this manual Changing the date and time after important videos have been recorded could result in the loss of those files Most of the options within this menu are ZL self explanatory If you are unsure of your time zone the date and time settings on o your computer or searching online for Time TE Zones will quickly provide you with the Sync Time with NTP Server information you need ASRR time windows com System Date amp Time pst Date Format Update Now MAY NTP Server Using Network Time Protocol System Date os 04 2011 will keep your system s clock current eae by allowing it to occasionally receive updates from the selected server ee See ae Your DVR must be connected to PICTURE 4 5 the Internet for this feature to work Please see the Remote Monitoring Guide for instructions DST Tab This setting allows your system to adjust for time changes due to Daylight Savings Time Again your system must be connected to the Internet for this feature to work As of this writing Daylight Savings Time begins in most areas of North America on the 2nd Sunday in March and ends on the first Sunday in November Both changeovers happen at 2 am Allowing the DVR to make the change automatically ensures that files will not
45. ich type of device you are recording Save File Type to as well as what type of file you will be creating 0 Disk eamp Start BATA PICTURE 5 2 64 Save File Type Choose between DVR and AVI The former will save the video in a proprietary format while the latter will create a standard avi file usable by most media playback software If you choose the DVR format you need to select the Backup Player option see Picture 5 2 as well This will save a stand alone playback program in a separate folder labeled Video Play on the same drive Clicking on the Start button will begin the backup and the progress bar will display the progress PLAYING BACK A VIDEO FILE ON A COMPUTER Windows PC You may play AVI formatted files using Windows Media Player QuickTime DIVXplayer or other media players The files can be opened and played in a similar manner to any other media file You may need to download and install the K Lite Codec as described above The Superplay msi program is a PC only application and is saved onto the same drive as video files when the Backup Player option is selected Launch the software in the normal manner and then click on Open Path and navigate to the folder containing the video files and select the file you wish to play back Apple Macintosh At this time you must use the Remote Backup feature to save the file to your computer through the remote viewing software See section 2 4 of the Remote Monitoring Gui
46. l remove the grid completely Click and drag with the mouse on the screen to draw or erase the grid in select areas 5011 e 26 61 00 08 PICTURE 8 8 As sensitivity is influenced by color and light level you can adjust its values according to your specific conditions The default value is 4 A setting of 8 is most sensitive while a setting of 1 is minimally sensitive Right clicking in the screen will show or hide the control menu at the bottom of the screen 80 Test your settings by moving something or someone through the grid area in the camera s view Motion should not be detected outside of this area but you should see a yellow humanoid figure appear in the screen once the DVR detects movement within the grid Removing the grid where there is a flag or trees that frequently move in the wind will md prevent false alerts Click on the Disk button PICTURE 8 9 to save your settings before exiting the setup process by clicking on the X button Schedule Tab This is also set to be on all the time by default and it can be adjusted in the same manner as the Schedule configuration in SECTION 4 4 PICTURE 8 10 VIDEO LOSS In the event that signal is lost by one camera others can be activated to record while additional devices can also be triggered WHI LERSE Like the Trigger tab in the Alarm Handling section of the Sensor menu you can select the events that you wish to occur in the event tha
47. m Please try another mouse 7 What can do when the DVR starts and displays please wait all the time a First possible reason hard drive power cable and or data cable are not securely connected Solution Please check the cable connections and make sure they are secure if still not working please unplug them and then plug them in again b Second possible reason The system is having problems reading the hard drive Solution Try reformatting the current drive or re placing it c Solution Try connecting the DVR to a different surge protector and power outlet 86 10 How do input letters and numbers To input letters such as passwords and numbers click the box behind where text is to be entered and then a small keyboard will appear Please select number or letter to input the default password is 123456 or you can use the digital keys on the front panel or the digital keys on the remote control PICTURE A 1 How do upgrade the firmware on the DVR After you download the new firmware from the Q See website at www Q See com Support and copy it onto a USB flash drive Then select Upgrade in the menu WARNING Do not turn the system power off during the upgrade process Doing so may damage the chipset and prevent the DVR from starting can get a live image on the display but can t get the menu to display How can pull up the menu Hold down the ESC key to wait for login dialog box to ap
48. m input public end should jump out with device power end Alarm Device Connection Terminal Alarm Device Connection Terminal ALARM GND 12V GND PICTURE 8 2 7 8 2 ALARM OUTPUT The alarm output port should not be directly connected to a higher power load greater than 1A to avoid high current which may damage the relay Use the co contactor to establish the connection between the alarm output port and the load e 2 way relay alarm output NO contact Provides external power to external alarm device e To avoid overloading please read the following relay parameters sheet carefully e RS485 A B cable is for the A B cable of the PTZ camera s Relay Specification Rating Resistance Load Rated switch capacity 30VDC 2A 125VAC 1A Maximum switch power 125VA 160W Maximum switch voltage 250VAC 220VDC Maximum switch currency 1A Insulation Between contacts with same polarity 1OOOVAC 1minute Between contacts with different 1000VAC 1minute polarity 1000VAC 1minute Longevity 50x106 times 3Hz 200x108 times 0 5Hz 40 C 70 C 40 F to 158 F 78 8 3 ALARM CONFIGURATION Alarm configuration allows the DVR to begin recording based on input from other remote sensors such as infrared motion detectors or contact alarms which are connected to it There are five submenus Sensor Motion Video Loss Other and Alarm Out SENSOR In this window you can setup optional external sensors to cause the DVR t
49. mal speed The current speed will be displayed at the bottom center of the Playback bar Screen Display Mode As with the Control Bar these icons allow you to choose the number of channels you wish to view in playback Clicking on the upward pointing arrows to the right of each icon will allow you to select which channels to view in that mode Channels with no recordings will appear blank Zoom Available in single screen display mode this digitally enlarges a section of the display Select this tool and then click and drag to select a portion of the video feed to enlarge it Clicking and dragging within the zoomed in area will allow you to move to other areas of the image Right clicking will return the video to regular display mode Color Adjust the brightness hue saturation and contrast for any channel Please note that this will only effect the playback for this channel on the DVR itself It will not change the recording 44 Playback Progress Bar The slider moves along the Playback Progress Bar as the video plays Moving this with the mouse will go to another segment of the video You can move to another point in a single video by first clicking on that channel and then moving the slider to the desired time Other channels will continue p rogressing normally Trim Using this tool allows you to save a segment of the video record rather than having to back up the entire file To select a segment move the Playback Progres
50. n their user settings NOTE While a Macintosh computer can read and write to a drive in the FAT32 format it cannot reformat a USB flash drive to that standard We suggest that you use a PC to reformat your USB flash drive to FAT32 and it is recommended that you download firmware updates on a PC Beginning with version 3 1 71 you can use the Upgrade feature in the Remote Monitoring software See Section 2 5 of the Remote Monitoring Guide to upgrade without a USB flash drive WARNING Updating the firmware incorrectly or using the wrong update can permanently damage the chipset on the DVR and render it unusable Updates are written to either resolve issues or add features to the DVR If you are not experiencing performance issues or do not need a feature added by the update we recommend not running the update 70 6 5 LOGOFF Logging out of the DVR is recommended when there are multiple users or when physical access to the DVR is not restricted Clicking on the Logoff icon will bring up a window asking for confirmation After logging off a user can log back in by clicking on the Menu icon and entering their user name and password 6 6 SHUT DOWN This is a soft power down of the DVR It shuts down the firmware and hard drive but does not power down the DVR itself WARNING It is vital that the DVR be instructed to shut down using the Shut Down menu option prior to unplugging the device in order to avoid damaging the firmwa
51. nd Recycle Record Enable Tab Select some or all of the cameras to record to the DVR Depending on your DVR model you can set up to 16 cameras to record audio in addition to video This will require cameras equipped with microphones or separate microphones co located with the camera s You can globally select all the cameras regardless of their individual settings by selecting the All box below each column PICTURE 4 13 Record Bitrate Tab RECORD t lt i CS S SOSOSSSS Enable Record Bitrate Time Stamp Recycle Record E B de CH Resolution fps Set up the resolution quality encoding quality and maximum bitrate of the video z 7 gme aout X v leven D1 x x Migner 1536 kbps l stream according to your needs You can set z gt each camera individually or globally by using jE al the All function at the bottom of the window RETETE Defaut Apply Exit PICTURE 4 14 NOTE While each camera can have its resolution and frame rate set independently of the other cameras the DVR may limit the frame rate available to a camera based on the settings of other cameras Parameter Options What it Means D1 Full TV resolution CIF 1 2 D1 D1 takes more Resolution D1 CIF room on the hard drive than CIF FPS 1 30 Frames per second More frames makes for smoother video but takes up more room on the hard drive Variable Bit Rate versus Constant Bit Rate VBR provides Enco
52. ndow or status Also switches video output mode LED Show status of power HDD record etc INDICATORS 10 DIRECTION 1 Navigate through on screen options 2 MMWEREEN 2 Omron dyna a 8c 1 12 USB USB port to connect USB flash or external hard drives to update firmware or back up recordings a 6 BACKUP Decrease the value in SETUP Enter backup mode in LIVE VIEW 2 18 REAR PANEL ITEM NAME FUNCTION 1 VIDEO OUT Video output for connecting to TV BNC or monitor 2 SPOT Connect to another monitor as an auxiliary output channel This monitor will only display video and will have no menu access d AUDIO Connection for audio output connect to an amplified speaker OUTPUT 8 VGAPORT Video output tor comectng to mortor 8 USBPORT Cometusemose O S485 Conect to Pan Tit Zoom camera to contol maton 1 ALARM Output for alarm OUTPUT ALARM IN Connect to up to eight external sensors AUDIO IN 4 Channel audio input for cameras equipped with audio 19 QT446 FRONT PANEL ITEM NAME FUNCTION POWER Behind flip down Puts the DVR into standby mode or wakes it up from panel standby mode USB PORT Used for external USB backup devices Behind flio down panel INDICATOR LIGHTS Shows status of the DVR Functions and the Hard Drive button followed by the second digit are attached PLAYBACK CONTROLS REW Rewind PLAY Opens the Playback interface Pauses or resumes playback FF Fast Forward STOP
53. nectors for up to 16 cameras POWER SOCKET Attachment point for power cord 16 POWER SWITCH Use to turn on the DVR as well as to turn off after powering down from within the GUI QT536 FRONT PANEL ITEM NAME FUNCTION POWER Behind flip down Puts the DVR into standby mode or wakes it up from panel standby mode USB PORT Used for external USB backup devices Behind flip down panel INDICATOR LIGHTS Shows status of the DVR Functions and the Hard Drive button followed by the second digit are attached NO Displays system information OOOO PLAYBACK CONTROLS REW Rewind 2 i 3 4 5 7 10 11 12 14 15 O PLAY Opens the Playback interface Pauses or resumes playback FF Fast Forward STOP Quits Playback mode Also switches video output mode 17 CONTROL KNOB Outer ring navigates through menus Inner knob increases or decreases speed of fast forward or rewind BACK PANEL OOOO OOOO ots oo gcqouococcoun ET WG ITEM NAME FUNCTION VIDEO OUT BNC connector for TV or monitor VIDEO IN BNC connectors for up to 16 cameras 3 LOOP OUT 2 Output each channel to a separate monitor Each port handles 8 channels 4 SPOT OUT Connect to another monitor as an auxiliary output channel This monitor will only display video and will have no menu access e AUDIOOUT Audo output for ampled speaker 8 VGAPORT VGA output for 19 or larger monitor o hm Mwoa OOOO o O Network ethernet port Connec
54. ns to the right of the screen are used to configure each cruise setting Preview Preview the cruise to ensure that you have the desired results PICTURE 7 7 14 Name Symbol What it Does Opens a window to allow the user to set the speed and time of a new Deletes a preset point amp i Opens the settings window for the selected preset point allowing you MOY BB fo change the settings p p gy Arrows Track This interface is used to program the tracking routine for the camera Clicking on the Track button will bring up the live view for that camera plus a control panel rack from Sart Mecid Dieta 7 j a Start Uraeck E Serec amp PICTURE 7 8 The user can control the dome s rotation direction plus speed as well as the zoom focus and iris Start Record The system will begin recording the sequence of movements you perform on the PTZ control panel Clicking this again will stop the recording Start Track This will play back the tracking sequence you just recorded Clicking on this button again will stop the playback 75 Many QT Series DVRs feature connections for external alarms both input and output Please consult Chapter 2 Connections and Controls to determine whether your model includes this feature and where the connection block is located The alarm connector block shown in Picture 8 1 is only a representation and your actual connector may look dif
55. nual Sensor Timer Motion Detection Multi Function Simultaneously Record View Live or Recorded Video Playback Back up files Monitor Remotely INTERFACE Network RJ45 LAN Internet Interface Communication RS485 eSATA Microphone RS485 eSATA Interface USB 2 0 x 2 One for Backup One x 2 Microphone for USB Mouse USB 2 0 2 One for Backup One for USB Mouse DISK INFO Disk Type SATA x 3 up to 2TB each SATA x 8 up to 2TB each OTHER INFO Voltage 110 230V Optimal 50 F to 104 F 10 C to 40 C Temperature 10 to 90 Humidity Average Power 36W 50W Consumption 93 A 3 RACK MOUNTING The QT446 QT4332 QT4582 QT518 QT5116 and QT536 all use 2U cases and include brackets and screws allowing them to be secured in a standard server rack or server cabinet These DVRs are designed for horizontal mounting only The DVR must rest on a shelf sufficient to hold its weight The included mounting brackets are only intended to keep the system from shifting and they are not sufficient to suspend the DVR alone You will also need to provide bolts to attach the brackets to the rack Two mounting brackets and four screws are contained in the accessory box that accompanied your DVR Some brackets will have three holes but only two screws are required to mount the bracket to the DVR The flanges to secure the DVR to the rack should be towards the front The DVR must have sufficient support when installed The brackets are only
56. o begin recording There are three tabs in this window Basic Alarm Handling and Schedule Basic Tab This allows you to enable the input from attached sensors You can also identify the sensors by name for ease in determining location Set the alarm type according to whether the alarm is NO Normally Open or NC Normally Closed See your alarm s manual for details Alarms can be individually configured or globally set using the All button Alarm Handling Tab Configure how you want the DVR to handle the input from an activated alarm Each sensor input can be set to launch individual sequences of action or they may be globally set through the All button to have the same results Hold Time determines the time allowed between consecutive alarm events If the alarm is triggered again within this time it will be treated as a single event and the DVR will continue recording before stopping Trigger This is what the DVR will do once activated by an alarm Selecting Setting will open a new window with three tabs Alarm To Record To PTZ Alarm allows you to set whether a buzzer will sound which camera if eT any will display in full screen mode To Alarm Out whether an e mail will be sent and l whether a signal will be sent via the ALARM OUT port TRIGGER Channel 1 To Record To PFZ Buzzer Show Full Screen PICTURE 8 5 79 To Record allows you to determine which cameras will begin recordin
57. oO o in the address bar of an Internet S A 200 OU G00 oO PPPoE Explorer window For example ae http 88 1 16 0 25 Password Test Default Apply Exit PICTURE 4 23 NOTE The default value is 80 If port 80 is already occupied by another device on the network then another port will need to be selected Choose another number in the same range 81 89 In this case you will have to add the port to the IP address when entering it into the Internet Explorer window For example if the port is now 82 then you will need to enter http 88 116 0 25 82 Obtain IP Address Automatically Clicking this box will obtain the IP address subnet mask and gateway IP from the router PPPOE Selecting this enables Point to Point Protocol over Ethernet PPPoE which allows you to directly connect your DVR to the Internet through your modem Do not use this unless you are connected to a modem instead of a router Contact your ISP for your account information including user name and password The TEST button will verify that your information is correct 55 Definitions and descriptions of network configuration Parameter Definition HTTP Port The network port number for accessing the DVR from a remote location The default port is 80 The port number for data The default port is 6036 Static IP IP Address The IP address of the DVR on your network Subnet Mask The server s subnet mask The gateway of the router DNS Server The
58. ogy Attachment hard disk drive and will support drives up to 2TB terabytes These drives are the current industry standard and may be purchased wherever computer parts are sold Depending on where you purchased your DVR your hard drive may already be installed But we recognize that you may wish to upgrade or replace your drive in the future so this DVR is designed to make installation and replacement easy for the average user A 5400RPM drive will work but a 7200RPM drive is recommended for optimal performance It should be noted that while this is the only user serviceable part within the case besides the battery and you will not void your warranty by installing or upgrading your hard disk drive care must be taken to avoid damage to the other components within the case Such damage will not be covered WARNING ELECTRIC SHOCK RISK The DVR MUST be unplugged from all power sources as well as from the cameras before opening the case Failure to do so can result in damage to the DVR or its components as well as injury or death 9 1 INSTALLATION REMOVAL It is strongly advised against opening the case when atmospheric conditions present the risk of static discharge which can damage electronic components Whether installing the drive for the first time or removing the old one to install a new one the steps are largely the same STEP 1 Disconnect the DVR from the power source as well as any other connections STEP 2 Remove screws the
59. omposite 1 0V Composite 1 0V p p 75Q p p 75Q BNG X32 BNC x 24 Video Out COMPOSITE COMPOSITE 1 0V p p 75Q 1 0V p p 75Q BNC x 1 VGA x BNC x 2 VGA 1 HDMI x 1 x 1 VGA Resolution 1920x1080 1280x1024 1280x1024 1024x768 1024x768 800x600 800x600 Record NTSC 352x240 704x480 Resolution PAL 352x288 704x576 Display Frame 704x480 at 30FPS Rate per camera Record Frame NTSC D1 NTSC CIF Rate 7 5FPS CIF 30FPS per camera SOFPS PAL CIF 25FPS ACH D1 30FPS if others CIF PAL D1 6 25FPS CIF 25FPS AUDIO Audio Input 8dB 22k 8dB 22k RCA X16 RCA X4 Audio Output 8dB 92aB 8dB 92aB RCA X1 RCA X1 ALARM Alarm Input NO or NC 16CH STORAGE Record Mode Manual Sensor Timer Motion Detection Multi Function Multiplex INTERFACE Network RJ45 LAN Internet Interface Communication eSATA x2 RS485 Interface RS485 USB 2 0x One for Backup One for Backup One for USB Mouse USB Mouse DISK INFO Disk Type SATA x 8 up to SATA x 2 up to 21B each 21B each OTHER INFO Voltage 110 220 12V5A a Optimal 50 F to 104 F 10 C to 40 C Temperature 10 to 90 Humidity Power 42W 40W Consumption 91 Parameter QT528 0J ye QT504 COMPRESSION Compression Standard H 264 Baseline Format Video In Composite 1 0V Composite 1 0V Composite p p 75Q 1 0V p p 75Q BNC x 16 BNC x 4 Record NTSC 352x240 704x480 Display Frame 704x480 at 30FPS Rate per camera Record Frame NTSC D1 30FPS CI
60. on the DVR s hard drive just as with video files Select the date to search along with the start and end times to search between You can also select which channels you want to include in the search Clicking the Search button in the upper right of the window will bring up a list of available images SEARCH x Time Search Event Search File Management Image Search lam POW AAU LE 25 00 00 00 End Time 12 23 2010 39 23 59 59 v Aa v2 M3 Ma Z As M6 M7 Ms Delete Lock Save Save All hb DDT PICTURE 4 38 After the search is completed a count of available images will be displayed along with the first still image The buttons at the bottom of this tab allow you to navigate through the images as well as save them for use outside the DVR DELETE This will remove an unwanted image from the hard drive LOCK This will prevent a file from being deleted If a file is locked this button will read UNLOCK SAVE SAVE ALL These buttons allow you to save individual or all of the images in the group to an external USB flash drive inserted in the USB port on the front of the DVR ARROW BUTTONS Navigate to the first last previous or next image in the group 63 This DVR supports backing up files to USB flash drives USB hard drives and USB DVD burners through the USB port on the front panel Remote backups can be performed over the Internet Refer to Section 2 4 Remote Backup in the Remote Monitoring Guide NOTE
61. onmectorforTVormontor e auon _ dchamelsofaudoiput o aunoour Audo output tor ampifed speaker 14 SPOT OUT Connect to another monitor as an auxiliary output channel This monitor will only display video and will have no menu access DC IN Power input for 12V DC power supply Cooling fan exhaust port This should not be blocked 29 QT518 FRONT PANEL ITEM NAME FUNCTION 1 POWER Behind flip down Puts the DVR into standby mode or wakes it up from panel standby mode 2 USB PORT Used for external USB backup devices Behind flio down panel 3 NUMBER PAD Enter channel numbers MENU Opens the Main Menu BACKUP Opens Backup Menu Hee i DIRECTION Navigates through selections in menus Begins manually recording on all channels a INDICATOR LIGHTS Shows status of the DVR Functions and the Hard Drive button followed by the second digit are attached 14 INFO Displays system information 16 PLAYBACK CONTROLS REW Rewind PLAY Opens the Playback interface Pauses or resumes playback FF Fast Forward STOP Quits Playback mode Also switches video output mode 17 CONTROL KNOB Outer ring navigates through menus Inner knob increases or decreases speed of fast forward or rewind 30 BACK PANEL ITEM NAME FUNCTION SPOT OUT Connect to another monitor as an auxiliary output channel This monitor will only display video and will have no menu access AUDIO IN 8 channels of audio input ALARM IN ALARM OUT
62. pe video standards No Image When Logout Password Check By enabling this a user will need to enter name ae ee and password when performing PICTURE 4 4 configuration operations Show Time Displays the time on screen in Live View Max Network Users Set the maximum number of network connections up to 10 VGA Output Chose the configuration that best fits your monitor Options are VGA800 600 VGA1024 768 Default VGA1280x1024 and CVBS NOTE VGA is for VGA monitors while CVBS is for TV monitors connected using a BNC RCA adaptor Switching between VGA and CVBS will change the menu output mode Please be sure to have the correct monitor on hand when changing output mode Language Select your preferred menu language The DVR will have to restart for this change to take effect Logout After You can have the DVR automatically log a user out after a period of inactivity The period can range from 30 seconds 5 1 3 or 5 minutes or never No Image When Logout The monitor will not display the Live View when this box is unchecked IMPORTANT After changing the Language or Video Format the device will need to be restarted 47 Date amp Time Tab Set date time time format and related configurations in this menu IMPORTANT To maintain the integrity of recorded video you should set the DVR to the correct date and time before making changes in other menus Setting the correct date and time before proceedin
63. pear hooked the DVR up to a TV through the BNC video out port and do not see anything on the screen How do get the video to display By default the DVR is setup to use a VGA monitor if you want to use a TV instead then push the ESC button on the front panel and hold it until you hear a beep if you still do not get a display then hold the ESC button down again until you hear a beep the display should come up What is the minimum configuration of a PC for remote connection COMPONENT MINIMUM REQUIRED CPU Intel Celeron 2 4G MOTHERBOARD Intel 845 Windows XP SP2 above VISTA Win7 aeo eo S 512MB Video RAM NVIDIA GeForce MX440 FX5200 ATIRADEON 7500 X300 87 13 What are the PC configurations for 16 channel real time access with fully open mainstream channel PC MODULE PARAMETERS Intel Core TM 2 Duo CPU E4600 MOTHERBOARD G41 P41 chip a GMA3100 NVIDIA GeForce 8400 ATI RADEON HD3450 512MB Video RAM OS O22 Windows XP SP2 above VISTA Win7 ORES w SSS oS 14 On Vista and Win7 am getting an error message that Codec can t be installed or is missing how do solve that There are two ways to fix it a In Windows go to your Control Panel select User Account and Family Safety and then choose User Account Control Click Turn User Account On or Off Uncheck the box next to Use User Account Control UAC to help protect your computer Turn on User Acco on User Account Control UAC to make your compu
64. ration and contrast for any channel Zoom Available in single screen display mode this digitally enlarges a section of the display Volume Adjust volume This is only available if you have attached a microphone or audio capable camera to the DVR PTZ Opens the controls for optional Pan Tilt Zoom cameras Snapshot Captures a still image from all channels and saves it to the hard drive Record Begin manual recording on all channels Playback Switches to Playback mode and brings up the Playback Control Bar Move Control Bar Clicking this will allow you to reposition the Control Bar anywhere on the screen Right clicking on the screen will hide the Control Bar 39 DISPLAY MODE By clicking on the display mode buttons on in the Control Bar you can quickly configure how your cameras video feeds are displayed The settings here will temporarily override the default configuration made in the Main Monitor tab in the Live menu see Section 4 2 Live Configuration You can select whether to view a single channel at a time two channels in a picture in picture format or view multiple channels in a split screen mode In addition users have the option to select how many channels to view at once as well as which channels will be shown in that multi channel display The number of display mode options and their configuration will depend up on the model of your DVR With the exception of the nine channel viewing mode on an eight channel system
65. re or hard drive itself 71 7 1 CONNECTING A PTZ CAMERA All QT Series DVRs can support one or more Pan Tilt Zoom or PTZ cameras These cameras connect to the DVR through the same ports as a conventional camera but the control wires connect through the RS485 block on the back of the DVR Picture 7 1 below is only a representation and your actual connector may look different Please consult Chapter 2 Connections and Controls to find the diagram representing your model for the location of your connector block The RS485 connector uses a single direction protocol meaning that it can send commands out to the camera s but not receive any data back from the unit meaning that video images will be delivered through the video cable as with any other camera The DVR is set by default for RS485 to be disabled for each channel Therefore PTZ settings must be enabled before PTZ cameras can be utilized This system supports 26 of the most common protocols including Pelco D and Pelco P When connecting a PTZ camera the following should be taken into account e The 485 port of this DVR cannot parallel connect with the 485 port of another device e The voltage between the A and B lines of the camera should be less than 5V RS 485 STEP 1 The data cable from the PTZ camera must be connected to the ports highlighted in Picture 7 1 Multiple PTZ cameras can be connected to this port but you may require an expander port to do so STEP 2 Conne
66. s such as time settings can be changed using the mouse wheel 36 2 3 REMOTE CONTROL The remote control allows you to perform most of the day to day functions from a convenient distance It functions as a typical remote control with additional buttons allowing you to navigate through menus and control functions We recommend that you configure your DVR using the mouse controls reserving the remote control for operations such as live viewing file search and playback It uses two AAA sized batteries If the remote s performance degrades check the batteries as well as that the IR receiver window on the DVR is unobstructed Item Button Function Soft power down switch Use this before unplugging the DVR POWER Get information about the DVR such as HDD space and firmware version NO EC Begin recording Inout numbers in fields or select camera Numbers Multi Screen MENU SEARCH Choose multi screen display mode Opens MENU window Enter SEARCH mode Move cursor in set up or control PTZ camera N Directional ENTER KE EE ES Confirm choice or settings Increase or decrease value in 10 SET SETUP mode Controls playback functions includ 11 Playback ing stop single frame fast forward etc AUDIO Enable audio input in live mode Returns to auto dwell display BACKUP Enters BACKUP menu PTZ Controls PTZ camera including 15 i Controls zoom focus iris and speed VY Z Z O 3
67. s Bar to before the desired location in the video and begin playback Once you reach the desired starting point click on the Trim button to set the beginning of the clip The button s icon will flio indicating that it is waiting for you to select the ending point When you have reached that point click the button again to complete your edit The starting and ending times will be displayed at the bottom of the Playback Control Bar Backup Once you have created your video clio the Backup button will turn white indicating that you can save your clip directly to a USB drive connected to the USB port on the front of the DVR The drive must be connected before clicking on the Backup button When the Backup button is clicked the Backup window will open It will list details about the file and the storage media that you have connected If you have more than one drive connected including ESATA USB CD DVD burners or other external media you can chose the desired destination in the Storage Media pull down If you do not have enough space on the disk to save your file you may select Disk Cleanup to remove all files from that disk Begin End Clip Clip E ry PICTURE 3 12 C By Camera Name gt gt 1 X 00 00 17 00 01 19 PICTURE 3 13 BACKUP INFORMATION Start Time 08 19 2011 01 24 12 End Time 08 19 2011 01 29 36 The Number of Files Size GB Storage Media Free GB Backup Player Save File Type
68. s you to select a start date Highlighted dates indicate that there is recorded data for those days The vertical column of numbers to the left of the grid are the available channels The horizontal headings are blocks of time within the day You can select which time to begin the review by entering it in the start time window or clicking on the time grid and moving the yellow line to the approximate start time Clicking on the PLAY button will begin the playback from the time selected It will also bring up a playback toolbar allowing finer control of the playback process Play Frame Rewind Screen Display Zoom Color Trim Backup Volume Exit Pause Advance Mode Hide Tool Bar el ae oe X Camera Name RR 03 19 2011 12 02 00 gt gt 1 X Stop Fast Forward Previous Playback Playback Next Record PICTURE 4 35 Speed Progress Bar Record 61 EVENT SEARCH Selecting this tab will bring up a list of recorded events Your DVR is configured by default to record when motion is detected You can choose whether to display events triggered by Motion Sensor or both These files are saved as events SEARCH Select the date you wish to search and click EAO Fie tenagement image CH the Search button You will be presented with a list of recorded events Select the channel and click the Double click the event file you wish to play back Start Time 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21 2010 12 09 09 12 21
69. set how your DVR will send out e mail alerts You will be able to send e mail alerts to three addresses NOTE Depending upon your settings the system can generate a lot of e mail alerts For that reason we recommend setting up a dedicated e mail address specifically for the system to send alert notices If you do not have your own e mail system Such as a corporate mail server you should consider using a free e mail provider However because many free e mail services allow only a limited amount of e mail traffic we specifically recommend using Google s Gmail service with its higher limit Similarly you will want the alert e mails to go to a different account than the one sending them This will ease your management of these alerts and help keep your mail account from overflowing If you do not have your own e mail system please set up a free account which the DVR can use to send out alerts before proceeding For the example below we will use Gmail The settings can be found under Options when logged into your Gmail account Clicking on any of the fields will bring up the virtual keyboard allowing you to enter the data The virtual keyboard is capable of handling upper and lower case letters as well as numbers and symbols Click the ENTER button to enter your input or ESC to exit the field without applying any changes SMTP Server smtp gmail com NETWORK Port 465 standard port for Gmail others Network Sub stream Email Other
70. snap Supports remote PTZ control with preset and auto cruise Supports remote full menu setup changing all the DVR parameters remotely Supports mobile surveillance by smart phones Win Mobile Pro Win 7 Mobile Symbian and iPhones iPads Android and Blackberry on 3G networks Supports CMS to manage multiple devices over the internet Administrator can limit user access to specific cameras Administrator can disconnect online users NOTE Depending on your point of purchase your DVR may have the hard disk drive already installed If your drive was packaged separately or if you wish to upgrade to up to a 2TB drive please see Chapter 9 at the back of this manual which covers installing the drive You may view this DVR using a standard 19 or larger VGA monitor or a television The former is connected using the VGA port on the back panel while the television utilizes the BNC Video Out port on the back Your DVR is configured to use the VGA port as the main display To use a TV you will need to press and hold the STOP ESC EXIT or VGA TV button depending on model for approximately 10 seconds until you hear a beep indicating that the video mode has been switched A display connected to the other port will not show the menu 2 1 DVR FUNCTIONS AND CONNECTIONS QT2124 FRONT PANEL ITEM NAME FUNCTION i z a DIRECTION Selects multi screen viewing mode ORTON aema amoena Drive MENU Opens the Main Menu 7 PLAYBACK CO
71. support Under no circumstances should the cover be removed while the device is connected to a power source You should only remove the cover to install replace the hard disk drive See Chapter 9 or replace the standard 3v lithium cell battery on the motherboard These are the only user serviceable parts You may need to replace the battery if the internal clock resets itself after a power outage E Handle the DVR carefully If you accidentally drop your DVR on any hard surface it may cause a malfunction If the DVR doesn t work properly due to physical damage contact an authorized dealer for repair or exchange m Make sure there is proper air circulation around the unit This DVR system uses a hard drive for video storage which generates heat during operation Do not block air holes located on the bottom top sides and back of the DVR as they are designed to keep the system cool while running Install or place this product in an area where there is ample air circulation E Provide proper ventilation This DVR has a built in fan that properly ventilates the system Do not cover or impede this fan FEATURES This DVR uses high performance video processing chips and an embedded Linux operating system for quality image recording and ease of use It utilizes numerous advanced technologies including the industry standard H 264 compression to deliver high quality smooth videos and dual stream capability for remote viewing A SATA hard drive interfac
72. t a video input is lost Both Alarms and PTZ events can be scheduled as in the Sensor menu above PICTURE8 141 OTHER ALARM In this menu you can set the DVR to alert you to a full Hard Drive IP Conflict on the network or a Disconnection OTHER ALARM Alarm Type You can set the response as well as at what Diora threshold of remaining disk space you wish to Wee IP Conflict Disconnect be alerted Email To Alarm Out v4 1 Disk Shortage Alarm 128 MB Z f ia f DDI Default PICTURE 8 12 81 ALARM OUT Set how the alarms are handled and transmitted in this window This controls any device attached to the ALARM OUT port on the back of the DVR There are three tabs Alarm Out Schedule and Buzzer Alarm Out Tab You can set the relay alarm out name as well as the hold time Hold time is the interval between consecutive alarm activations so multiple events within the interval will not cause the alarm to sound again ALARM OUT A Schedule Buzzer Relay Name Hold Timef s a me ADp f Default PICTURE 8 13 Schedule Tab The default setting is for the ALARM OUT to be active all the time but this can be changed to meet your particular requirements in a similar manner to Schedule in SECTION 4 4 Buzzer Tab As with the Alarm Out hold time the internal buzzer can be enabled and given a hold time 82 Your DVR uses a standard desktop or 3 5 SATA Serial Advanced Technol
73. taneous playback Supports deleting and locking the recorded files one by one Supports remote playback in Network Client through LAN or internet Supports recording in CIF and D1 resolutions ALARM 1 4 channel alarm output and up to 16 channel depending on model alarm input available Supports scheduling for motion detection and sensor alarm Supports pre recording and post recording Supports linked channels recording once motion or alarm is triggered on designated channel Supports linked PTZ preset and auto cruise PTZ CONTROL Supports multiple PTZ protocols PelcoP PelcoD LILIN MINKING NEON STAR VIDO DSCP VISCA and RANGE Supports 128 PTZ presets and 8 auto cruise tracks Supports remote PTZ control through internet SECURITY Customize user rights log search system setup two way audio file management disk management remote login live view manual record playback PTZ control and remote live view Supports 1 administrator and 15 users Supports event log recording and checking events unlimited NETWORK Supports TCP IP DHCP PPPoE DDNS Supports Internet Explorer and Safari browsers to do remote viewing Supports a maximum of 10 user connections simultaneously Supports dual stream Network stream is adjustable independently to fit the network bandwidth and environment Supports picture snap and color adjustment in remote live view Supports remote time and event search and channel playback with picture
74. ter more secure User Account Control UAC can help prevent unauthorized changes to your computer We recommend that you leave UAC turned on te help protect your computer Use User Account Control UAC to help protect your computer PICTURE A 2 Open Open file location b Right click on an Internet Explorer Run as administrator browser window Select Run as Administrator to run browser Restore previous versions Send To Cut Copy Create Shortcut Delete Rename Properties PICTURE A 3 88 A 2 SPECIFICATIONS Parameter QT454 QT426 QT428 COMPRESSION Compression Standard H 264 Baseline Format Video In Composite 1 0V Composite 1 0V Composite 1 0V 0 p 75Q BNC x 16 Record NTSC 352x240 704x480 Display Frame 704x480 at SOFPS Rate per camera Record Frame NTSC D1 7 5FPS CIF 30FPS fn PAL D1 6 25FPS CIF 25FPS per camera nol Audio Input 8dB 22k RCA X4 apo jak Output 8dB 92dB RCA X1 ALARM Alarm Input NO or NC 4CH NO or NC NO or NC 8CH 16CH Alarm Alarm Output 1CH STORAGE Record Mode Manual Sensor Timer Motion Detection Multi Function Multiplex Interface Communication RS485 a USB 2 0 x 2 One for Backup One for USB Mouse CONTROLS erzo ves Remote Conor Yes SSS Optimal 50 F to 104 F 10 C to 40 C Temperature 10 to 90 Humidity Power 10W 20W 10W Consumption 89 Parameter QT474 QT446 QT4332 COMPRESSION Compression Standard H 264 Baseline Format
75. tions for Pan Tilt Zoom speed dome cameras Y ie ae Z oo Connector for a PTZ keyboard POWER SOCKET Attachment point for power cord 18 POWER SWITCH Use to turn on the DVR as well as to turn off after powering down from within the GUI FAN 419 FAN Cooling fan exhaust port This should not be blocked In addition to the buttons on the front of the DVR your system can be controlled through the USB mouse and the remote control We have found that the majority of our customers prefer to operate their DVRs using the USB mouse because of its ease of use and flexibility and our manual is set up with this in mind 2 2 MOUSE The mouse is the default tool for navigating through the menus Specific instructions for its use within a function appear in the appropriate sections of the manual but a basic overview is below In Live View Double click the left button on any camera view in split screen mode to bring it to full screen display Double click again to return to split screen mode Right click to show the control bar at the bottom of the screen Right clicking again will hide the control bar In Setup Left click to make a selection Right click to cancel setup or return to previous screen To Input Values Move the cursor to a blank field and click A virtual keyboard will appear which supports numbers letters and symbols The Shift function will access symbols in addition to upper case letters Certain value
76. to keep the DVR from moving Ensure that all four holes on the two mounting brackets line up with holes in the rack If you will have limited access to the back of the DVR it is best to make sure that all camera and other cable connections on the back of the DVR are secure before bolting the brackets to the rack 94 Q See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase Additionally our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase Permanent upgrading service is provided for the software Liability Exclusions Any product malfunction or abnormalities in operation or damage caused by the following reasons are not within the free service scope of our company 1 Equipment damage caused by improper operation 2 Improper equipment operation environment and conditions e g improper power extreme environmental temperatures humidity lightning and sudden surges of electricity 3 Damage caused by acts of nature e g earthquake fire etc 4 Equipment damage caused by the maintenance of personnel not authorized by Q See 5 Product sold over 12 months ago In order to fulfill the terms of your warranty you must complete the registration process after purchasing our product To do this simply fill out the User s Information Card on our website at www Q See com
77. ts current interface or status Also switches video output mode INDICATOR Shows power status of the DVR LIGHT INFRARED Receives signals from the remote control WINDOW 10 BACKUP Enter Backup mode Decreases the value in Setup mode USB PORT Used for external USB backup devices T SEARCH Enter Search mode ZOOM Controls Zoom function in PTZ mode 12 REAR PANEL gt AUDIO SPOT VIDEO O OUT OUT E o l USB T f ITEM NAME FUNCTION monitor will only display video and will have no menu access m Connections for Pan Tilt Zoom speed dome cameras Y Z 7 JKB Connector for a PTZ keyboard 11 12 13 K B o m USBPORT formeusBmouse 00O m2 VGAPORT VeA output tor 19 orlrgermontor me bom Powernputfor12V DC pomersuppy 13 QT474 FRONT PANEL ITEM NAME FUNCTION INDICATOR Shows the recording network and power status of the DVR LIGHTS 2 INFRARED Receives signals from the remote control WINDOW 3 VIDEO MODE Press and hold 10 seconds or until you hear a beep to switch BUTTON video output from the VGA port default to the BNC video out port 1 USB PORT Used for external USB backup devices 14 REAR PANEL TA 4 A Ss AUDIO IN vpeon ITEM NAME FUNCTION 2 Channels of audio input SWITCH down from within the GUI 6 AUDIOOUT BNC Audio output tor ampted speaker 8 s Network ethernet port USB PORT For the USB mo
78. tting Setting Sae Setting Setting Sue by selecting the Setting button in the Preset Cruise or Track columns respectively Setting Setting Se Setting Setting Setting Setting Setting Se Default Apply C Ext PICTURE 7 3 1 2 3 4 5 Setting L Setting Setting 6 7 8 73 Preset PRESET Channel 1 Clicking a Setting button in the Preset column will bring up another window Seting Setting Setro Feo Seting SISISISISISISISIS PICTURE 7 4 0110210304 0506 07 08 All And selecting Setting will bring up the camera view along with a control panel to program the camera s motion Zoom t Focus its 9 PICTURE 7 5 The dome s rotation can be controlled vertically horizontally and diagonally along with its speed The lens zoom focus and iris light level can be set as well Select the number you want to assign to this set of actions and click the Save button to save your preset You can hide the control panel by clicking on the button or right clicking on the screen The control panel can be unhidden by right clicking on the screen again The X button will exit the control interface Cruise Selecting a Setting button from the Cruise column will open the Cruise window Select Add or double click on an existing line to modify and the CRUISE PRESET window will open Delete will remove a selected cruise line Clear All will remove all of the cruise lines The set of ico
79. use Connections for Pan Tilt Zoom speed dome cameras DC IN Power input for 12V DC power supply 15 QT426 FRONT PANEL ITEM NAME FUNCTION Show status of power HDD record etc INDICATORS IR RECEIVER Receives signals from remote control RECORD Manually begins recording Launches PLAYBACK window Rewind key MENU Increase the value in SETUP Enter menu in LIVE VIEW BACKUP Decrease the value in SETUP Enter backup mode in LIVE VIEW STOP ESC Quit PLAYBACK mode Exit the current window or status Also switches video output mode Confirm selection DIRECTION 1 Navigate through on screen options MULTISCREEN 2 Change screen display mode between 1 4 9 and 16 channels 12 USB USB port to connect USB flash or external hard drives to update firmware or back up recordings 16 REAR PANEL oo Q QO KN VIDE ouT P A Paa NNa i Q i VEDI LUE TUTT a x K M j ANI 7 hea Doou auuu Uuu 8 oil i VIDEO IN ITEM NAME FUNCTION 1 AUDIO Connection for audio output connect to an amplified speaker OUTPUT Video output for connecting to TV BNC or monitor e KB cometokeysod OO OUTPUT e s5ANDGND s5ardgoundra S O O 9 ALARMIN Connect to up to siteen extemal sensos Network ethernet port monitor will only display video and will have no menu access 17 QT428 FRONT PANEL ITEM NAME FUNCTION STOP ESC Quit PLAYBACK mode Exit the current wi
80. y Double click and setup schedule Defaut Apply M Exit NO Blocks of time to be recorded can also be set up by double clicking on a field adjacent to a day Multiple schedules can be created and saved with start and stop times down to the minute These can then z be applied to multiple days and cameras PICTURE 4 20 Schedules made in one mode can be altered in another mode Motion Tab Motion detected during the highlighted hours will cause the DVR to start recording Setup is similar to that used in Schedule above The default mode is for 24 7 PICTURE 4 21 Sensor Tab This enables the DVR to record based on input from other sensors connected to the DVR Like motion detection it is default scheduled to be able to record at any time It is also configured in the same manner as explained under Schedule PICTURE 4 22 54 4 5 NETWORK CONFIGURATION The Network Configuration window is used to control how your DVR works in a networked environment This section offers a brief overview of how to set up your DVR so that it can be remotely monitored from another computer on your network over the Internet or from mobile wireless devices Full in depth instructions on the functions and settings available in this window are presented in the Remote Monitoring Guide which is on the disk that came with your system or which can be downloaded from our website at www Q See com Support The four tabs in this window are Network
81. your DVR will not have the option to display more channels than it supports If you have fewer than the maximum number of cameras connected to your DVR the channels without cameras will remain black and display a Video Loss message PICTURE 3 4 Click the B icon beside the desired screen display mode to open the CHANNEL SELECT menu Users can check any or all channels to display the live feeds depending on the display mode chosen and the number of channels on the DVR Click the amp box to confirm the settings before closing the CHANNEL SELECT menu by clicking on the E button PICTURE 3 5 You can move camera views to a new position by clicking and dragging the desired channel s display When a channel s view is dragged into another area the view that it replaces will move to the vacated location Double clicking on any of the channels being displayed will bring that camera s video to full screen Right clicking anywhere within the image will return the display to its previous mode Asymmetric Display With the exception of the four channel DVRs in this series and the QT536 users have the option of viewing cameras using an asymmetric display mode This modes consists of one large image plus several smaller images As described above a camera s display can be dragged from one of the smaller windows into the larger window for easier viewing while maintaining a multi channel display 40 Picture in

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