PYLE Audio PP5600 Printer User Manual
Contents
1. Paper jam problems Auto cutter problems RIBBON CASSETTE POWER POSIFLEX I BEFORE STARTED A CONGRATULATION You have made a very wise decision by purchasing the easy loading high performance high reliability 9 pin dot matrix impact printer Aura PP5600 series of Posiflex products This series of printers has been elegantly designed for a Point Of Sale kitchen amp kiosk application The manufacturer of this printer not only wishes to take this opportunity to congratulate your smart investment on buying this printer but also likes to express the wishes for your prosperous future by using it B PRODUCT BRIEFING 1 DESCRIPTIONS The Aura PP5600 series printer is a stream lined low profile 40 column 9 pin dot matrix easy loading impact printer designed to fit the Posiflex POS system perfectly well and also for other POS printing applications The Aura PP5600 series printer serves the stand alone desktop application The print mechanism applied in this printer series is remarkably reliable The Aura PP5600 series utilizes friction type paper feed mechanism and supports two types of interface input in one machine through semi automatic detection on which type of cable connected The interfaces are RS232 for serial interface and Centronics mode for parallel interface Cabinet color is selectable between beige and charcoal T2. C LOADING PAPER Drop the paper roll inside the paper compartment in the direction and now please turn on the power to the printer by pressing the power button in front side of the printer Insert the leading end of the paper roll into the paper intake slot on print mechanism Insert the paper till orientation as shown in left picture below you feel the front end caught by the PEISIEL 2 lt paper feed roller inside the print mechanism then the paper will automatically advance to proper position paper exit of print mechanism In case there was a slip at the insertion of the leading end of paper roll and you want to keep same heading clearance you may press the FEED button to advance the paper to position Close the top cover back Should the front end of paper roll tend to curl as when it comes near end of the paper roll it is advisable to press the FEED button to check if the paper comes out of the slot in top cover Engage manual support to make sure it comes out if it fails D SELF TEST Press and hold down the feed button while turning on the power The printer will then perform a self test and print out some major settings detected as in picture at right You may turn off the power and turn it on again to resume normal use of the printer at this stage You may also press the feed button at this moment to have the printer further print out some basic font used and a special pattern to have the sel
3. H x 0 353 V mm Paper feed pitch min 0 176 mm 1 144 inches Paper feed holding force Min 8 N 816 gf Paper feed speed max 140 mm sec Input power type DC Input voltage 24V 5 Power consumption 43 W Q printing Dimension mm 228 D x 158 W x 140 H Weight 1 6 Kg net 1 9 Kg w auto cutter B PAPER 1 ply regular roll paper up to 3 ply Fapentype non carbon copy roll paper Paper width 76 0 0 5 mm Paper roll outer diameter 82 mm max Paper roll inner diameter 12 1 0 mm Paper thickness 70 d 100 um for 1 ply 60 80 um for 3 plies 4 1 POSIFLEX C RIBBON CASSETTE ITEM REQUIREMENT RECOMMENDED TYPE RC200P COLOR Purple RIBBON MATERIAL Nylon 66 RIBBON WIDTH 13 mm CASSETTE DIMENSION 144 4 W x 65 D x 26 7 H mm EXPECTED LIFE 3 million characters D POWER ADAPTOR ITEM REQUIREMENT INPUT VOLTAGE 100 V AC 250 V AC INPUT FREQUENCY 50 60 HZ INPUT CURRENT 1 5 A MAX 115 V AC VPP RIPPLE amp NOISE 240 mV MTBF 30 000 HRS EMI STANDARDS VDE B FCC B VCCI B
4. Bottom Cover Frame Ground Bottom View Setup Window Window Plate Screw POS IFL Interior View 4 Lift Tab Auto Cutter Ribbon Cassette Area Paper Guide Roller Paper Roll Area Indicators e Power LED green Am e Error LED red Out LED red B e Paper Out re ae Ps 3 o PEISIEL 2 lt Il QUICK START UP A CONNECTING CABLES gum o 1 Serial connection All the external connectors are in the recessed area at the rear bottom The serial connector is a 9 pin D sub Female connector at the right in the picture above Apply the male connector of RS232 cable to this port for serial application Please note that when serial connection is used there must be no cable connection at the parallel port on the printer The default protocol used in serial connection is 9600 bps none parity check 8 data bits 1 stop bit 2 Parallel connection The parallel connector is a 25 pin D sub Male connector at the leftmost location in the connector area Apply the female end of the parallel cable at this port for parallel application Please note that when parallel connection is used there must be no cable connection at the serial port on the printer Please also check the DIP switch settings inside the service window at bottom side of the printer following instructions later in this chapter 3 Peripheral connection The peripheral controller is a RJ11 jack near the serial c
5. test fails contact your dealer or a qualified service person Poor printing quality Contaminants like paper scraps and dusts on the print head or near worn out inked ribbon can lower the print quality drastically Clean the print head replace the ribbon cassette as required PEISIEL 2 lt 3 Paper Jam Problems Paper is jammed inside the printer Please follow procedures below Do not touch the print head and motor after printing It can become very hot Turn off the printer Open the top cover after the print head cools down Cut the paper roll from the paper intake slot with a pair of Scissors Open the auto cutter by pulling the tab up if it is installed in the printer PP5600B Turn the printer power back to on Press the FEED switch to forward the paper out of the paper guide Engage mechanical help like tweezers or manual pull if necessary Clean the paper path when necessary Reload the paper as instructed in LOADING PAPER If the auto cutter is jammed you may have difficulty opening the auto cutter Please first resolve the auto cutter problems per description in next item and then come back to deal with the paper jam Please also clear away any contaminants accumulated in the cutter track 4 Auto Cutter Problems If any materials like a staple or paper clip or excessive paper scraps fall into the auto cutter unit the auto cutter could get stuck In such case please
6. POSIFLEX 5600 SERIES POS PRINTER USER S MANUAL Rev A Do not connect cables in ways other than those mentioned in this manual Different connections may cause equipment damage and burning Never attempt to repair this product yourself Improper repair work can be dangerous PEISIEL 2 lt Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense For compliance with Federal Noise Interference Standard this equipment requires a shielded cable This statement will be applied only for the printers marketed in U S A CE manufacturer s Declaration of Conformity EC Council Directive 89 336 EEC of 3 May 1989 This product has been designed and manufactured in accordance with the International Standards EN50081 1 01 92 and ENS0082 1 01 92 following the provisions
7. al interface through DIP switch selection Manual paper cut mechanism for PP5600D or guillotine type auto cutter plus manual cut mechanism for PP5600B e Supports ESC command e Dimension 228 mm 1 x 158 mm w x 140 mm C MODELS PP5600D with manual cutter PP5600B with auto cutter D UNPACKING Followings are items you may find when you carefully unpack the carton that delivers Aura PP5600 series printer If there is any discrepancy or problem contact your dealer immediately Be sure to save the packing materials in case the printer needs to be shipped at some point in the future O printer itself Q Test paper roll 76 mm in width Ribbon cartridge amp One of the interface cables a Serial cable with 9 pin D sub Female to 9 pin D sub Male connectors b Parallel cable with 25 pin D sub Male to 25 pin D sub Female connectors PEISIEL 2 lt Length of the interface cable depends on whether the order includes the power adaptor When power adaptor is included the interface cable is 6 ft long for stand alone application When the power adaptor is not included in the order the interface cable is a shorter one for integrated application in Posiflex POS system One of the power sources a Power adaptor power cord depend on country type ordered b Power supply cable when no power adaptor ordered This printer power supply cable is used to supply power to the printer from the PB or PST ser
8. er of this documentation P N 19380900020 POSIFLEX Table Of Contents BEFORE STARTED 1 1 1 1 PRODUCT 1 1 1 1 Features stian ee 1 2 MODELS ERES Ole 1 3 UNPACKING oroc euer OR ERR Re ree 1 3 55455 eR 1 4 IMPORTANT 85 1 5 MAIN PARTS ON THE EXTERIOR 1 6 INDICATORS 1 7 QUICK START UP 2 1 CONNECTING 5 2 1 Serial 2 1 Parallel connection 2 1 Peripheral 2 1 Power connection 2 2 LOADING REPLACING RIBBON CASSETTE eee ON tata ulate Ee te 2 2 LOADING 2 4 SELE TEST 55 50 Gia oh aioe Gos ees een es 2 5 SPECIAL ADJUSTMENTS 2 6 Paper near end 2 6 DIP switch setting 2 6 MAINTENANCE GUIDES 3 1 MAINTENANCE GUIDE LINES 3 1 GENERAL CLEANING 3 1 TROUBLE SHOOTING 3 1 General problems 3 1 POSIFLEX Printing problems
9. f test proceedings completed as in the picture on next page Please PP 5400 P 0 5 PRINTER POSIFLEX Version 1 2 JULY 3rd 2003 ESC COMMAND EMULATION With Alphanusertc font Interface Auto detect Parallel Serial Protocol 9600 4 8 1 Handshaking DTR DSR BUSY om OFF LINE or BUFFER FULL Characters Per Line 40 33 P Buffer Capacity 20 KByte Press FEEL button ta print fonts and offset note in the first part that both serial and parallel interfaces are indicated That means the printer is working on an auto sensing and auto select algorithm The pattern of long vertical lines at POSIFLEX bottom of the slip is an indicator for adjustment on so called bi directional printing offset E SPECIAL ADJUSTMENTS 1 Paper near end sensor If the paper near end sensor is S installed in the printer and enabled a p Fixing Screw fine tuning on the position of the paper near end sensor may required for different outer diameter of the paper roll bobbin Please refer to the picture at right from inside the paper roll compartment that there are Y Sensor Head a fixing screw and a sensor head in the wall Slightly release the fixing screw using a blade screw driver or suitable coin to adjust the position of sensor head For smaller roll diameter the sensor head should go lower vt 2 DIP switch setting In setup window on bottom plate of the printer there are 2 DIP sw
10. he Aura PP5600 supports an optional guillotine type auto cutter for paper partial cut and a standard manual cut mechanism PEISIEL 2 lt It even supports some enhancement capability for reminder function to persons around It can be used to drive a separately purchased kitchen bell for such reminder function in noisy environment This printer also supports application in different countries of various kinds of power systems by changing the power cord to the power adaptor 2 Features Dot matrix 9 pin printer head e Bi directional printing with logic seeking Friction type paper feed 40 columns for 16 9 CPI e Print on ordinary paper or up to 3 fold non carbon copy paper e DC 24 powered e Selectable parallel or serial RS232C interface by detection on cable change and DIP switch settings e 5 character code pages for code range 80h to FFh supported USA amp Europe PC437 PC850 PC860 PC863 PC865 e 15 international character sets of a dozen characters each within code range 20h to 7Fh supported USA France Germany England Denmark Sweden Italy Spain Japan Norway Denmark II Spain II Latin America Korea Croatia e Versatile print function as emphasized printing and underlining set by software print commands e About 20KB input buffer available enabling simultaneous printing and data receiving POSIFLEX e Supports Posiflex kitchen bell drive when used as kitchen printer e Hardware hand shaking in seri
11. ies of Posiflex POS system This User s Manual E OPTIONS The underlined items below must be well defined in order they can not be field added or changed e Paper near end sensor Special language selection e Case color option e Inked ribbon cartridge e Kitchen bell POSIFLEX F IMPORTANT TIPS Place the printer on a sturdy level surface Choose a place that is well ventilated and free from direct sunshine and excessive heat dust smoke or fume Never attempt to disassemble or modify this product Unauthorized interior access voids product warranty Do not connect a telephone line to the peripheral port Otherwise both printer and telephone line may be damaged N Do not touch the print head after printing It can become very hot Use grounded AC power outlet Use only the power cord and power adaptor furnished with the printer Do not use a power outlet of a circuit shared with any equipment that causes great electrical noise such as motors Do not use power outlet of a circuit shared with any equipment that uses a lot of power such as a copier or a coffee maker AN Do not set any liquid or drinks such as coffee on the printer case A Do not touch any connector contacts to avoid possible electrostatic damage Ideal room temperature is from 5 C to 40 C Ideal humidity is from 20 to 85 RH no condensation POSIFLEX G MAIN PARTS ON THE EXTERIOR FEED Button Power Switch
12. itches The 4 position switch at the right is coded S1 and controls brdirectional print offset The 8 2 6 PEISIEL 2 lt position switch at the left is coded S2 for general printer settings a Bi directional printing offset S1 Pos 1 Off On Off On Off On Off On Off On Off On Off On On Pos 2 Off Off On On Off On Off Off On On Off Off On On The offset values in above table are in unit of half dot The bi directional printing offset actually is well adjusted and requires no further action when a new printer is received However after long period of usage some internal mechanical clearance will vary This clearance can be observed from the offset pattern printed in bottom of self test Whenever the lower part of the long vertical lines is shifted horizontally away from the upper part by about one dot width the offset value should be adjusted to move i back for decent print if bi directional print is engaged Increasing the offset value by changing the S1 setting can move the lower part to right and decreasing the value moves the lower part to left b Printer general setting S2 Parity check Parity check No parity check Parity selection Even parity Odd parity Baud rate bps 4800 9600 Busy on Buffer full Off line or Buffer full Column spacing 2 half dots 3 half dots columns per line 42 35 40 33 Print direction U
13. ni direction Bi direction POSIFLEX Positions 1 to 6 of the S2 switch define the communication protocol and handshaking criteria in RS232 interface They shall always be set to positions 1 to 4 OFF with position 5 set to ON for parallel interface application Position 7 of S2 alters the horizontal spacing between characters to get different print density on same font format Position 8 of S2 determines whether to print only in one direction of print head operation or in both directions All positions of S2 default to OFF when printer delivered PEISIEL 2 lt Ill MAINTENANCE GUIDES A MAINTENANCE GUIDE LINES Always turn off and disconnect power before start Please pay attention not to be hurt by any sharp edge of the metal parts when handling the interior of the printer Do not touch the print head and motor after printing It can become very hot Never use benzene benzine thinner trichloroethylene alcohol or ketone based solvents on the printer s plastic and rubber components B GENERAL CLEANING Please use a soft hair brush or compressed air to clear away any dust or paper scraps accumulation inside the printer Check also the area of the auto cutter regularly C TROUBLE SHOOTING This section gives solutions to some printer problems you may have 1 General Problems No LED lights up on control panel when switched on Make sure that the power supply cables are correctly plugged into
14. of the Electro Magnetic Compatibility Directive of the European Communities as of May 1989 Warranty Limits Warranty will terminate automatically when the machine is opened by any person other than the authorized technicians The user should consult his her dealer for the problem happened Warranty voids if the user does not follow the instructions in application of this merchandise The manufacturer is by no means responsible for any damage or hazard caused by improper application About This Manual This manual is aimed to assist the user to utilize the PP5600 series which is a series of POS printers delicately designed to work with either serial or parallel interface connection This manual covers both operational and technical aspects The manufacturer of the PP5600 series heartily apologizes to the user for reserving the right to change or to modify this manual without notice due to the rapid and constant progress and improvement on science and technology The user may always obtain the most up to date information through our web site http www posiflex com tw http www posiflextw com http www posiflexuk com or http www posiflexusa com Copyright Mustek Corp 2004 All rights are strictly reserved No part of this documentation may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying or otherwise without the prior written consent of Mustek Corp the publish
15. of the top cover to remove it Open the auto cutter by pulling the tab up if it is installed in the printer PP5600B Remove slack in the ribbon by turning the ribbon feed knob of the ribbon cartridge counterclockwise The ribbon must be properly tightened to be able to set in position in installation Never turn the knob the other way round or the ribbon may mess up inside the cassette and ruin the whole cassette in process of replacing the ribbon cassette the cassette shall be removed in the manner that the side of the knob is pulled up first with the end of the holding tab Pull up this end to remove remain held down Place the ribbon cartridge in position as shown in the picture Seat the side with the holding tab first then press down the whole cassette Rotate the ribbon feed knob counterclockwise during the action pressing down the ribbon cartridge into position to help the installation operation if necessary Ribbon feed knob 2 3 POSIFLEX e Turn the knob counterclockwise to remove slack in ribbon for use Apply even force to close the auto cutter PP5600B so that the small lug of auto cutter can seat in right position on the bracket of the print mechanism as in the picture Wa lt pn p gt 5 I Seat lug outside bracket below Close the top cover by fitting its rear end lug first for ribbon replacement only or go on loading paper as in next paragraph
16. onnector With use of Posiflex cash drawer cable 20863018001 CCBLA 180 1 this port can control a Posiflex cash drawer CR3100 or CR3200 or CR4000 or CR4210 If a Posiflex special POSIFLEX split cable 20867023800 CCBLA 238 is used instead this port can control two cash drawers of above models When the printer is used as a kitchen printer please use this port for kitchen bell connection instead 4 Power connection The power connector is a 3 pin jack between the peripheral connector and the parallel connector Either a Posiflex supplied power adaptor or a printer power cable from a Posiflex POS system can be connected to this connector to supply power for this printer During insertion of the power plug be sure to hear the click to obtain a firm contact CAUTION Before doing the insertion or extraction of the power plug be sure to pull the outer sleeve of the plug backward to release the internal latch Failure to do this could damage the power plug Such damage is considered as an artificial destruction and is not covered by the warranty When all the above cable connections are made correctly you may connect your power adaptor to the wall outlet Make sure that the type of power cord and the voltage requirement of the power adaptor meet the local power conditions Do not turn the power on for the moment PEISIEL 2 lt B LOADING REPLACING RIBBON CASSETTE e Turn off the power to the printer Lift the front end
17. open the top cover and find adjustment window in the auto cutter as shown in the picture on top of following page Please apply a small cross head screw driver to turn the plastic screw in the window and to move the cutter blade along the track and reset it to home position 3 3 POSIFLEX To check for home position of the auto cutter please open the auto cutter and look into the blade slot and the spindle hole as in pictures below Use proper tool to cut away the paper around auto cutter if it presents obstacle to the actions Clear away any paper scraps from the auto cutter once it is reset to position o o Blade Slot gt X 9 1 O Retract blade from the slot Move spindle down o In case it is the auto cutter that fails to respond to the paper cut command please contact your dealer or a qualified service person However please use manual cutter as a temporary alternative measure before this problem is remedied PEISIEL 2 lt IV SPECIFICATIONS A PRINTER ITEM SPECIFICATION Printing method Dot matrix impact method Print head configuration 9 pins Printing direction Bi directional logic seeking Effective printing width 59 85 mm Printing speed max 4 0 lines sec 42 columns Paper feed method Friction auto feed Paper load method Drop and auto paper feed Manual cutter Saw tooth blade Auto cutter capability Partial cut 1 point at center left Dot Pitch 0 30
18. the printer the power adaptor and to the power outlet Make sure that power is supplied to the power outlet If the power outlet is controlled by a switch or timer try use another outlet POSIFLEX 2 Printing Problems Nothing can be printed with ERROR LED ON Check the Paper Out LED If it is ON most probably the paper roll is not installed or is at or near the end Install a new paper roll If the Paper Out LED is OFF please check for paper jam described in next item If there is no paper jam and the printer has been printing for quite a period of time the print head may be overheated It will usually cool back in few minutes and the printing will resume If there is no paper jam and the print head is not overheated turn off the printer and wait for half a minute then turn it back on If the problem still remains contact a qualified service person Nothing can be printed with ERROR LED OFF Try to run self test according to previous chapter to check if the printer itself works properly If the self test passes check the following Check the connection of the interface cable at both the printer and computer ends Also make sure that this cable meets the specification required for both the printer and the computer and also the settings by software b Check the printer data communication settings against the computer The printer settings can be found easily on the self test print out If the problem remains or the self
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