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Polycom 1725-36097-001 Cordless Telephone User Manual

1. SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System November 2009 Edition e 1725 36097 001 wy POLYCOM Version J SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System Patent Information The accompanying product is protected by one or more US and foreign patents and or pending patent applications held by Polycom Inc Copyright Notice 1998 to 2009 Polycom Inc All rights reserved POLYCOM the Polycom Triangles logo and the names and marks associated with Polycom s products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries All other trademarks are property of their respective owners No portion hereof may be reproduced or transmitted in any form or by any means for any purpose other than the recipient s personal use without the express written permission of Polycom All rights reserved under the International and pan American copyright Conventions No part of this manual or the software described herein may be reproduced or transmitted in any form or by any means or translated into another language or format in whole or in part without the express written permission of Polycom Inc Do not remove or allow any third party to remove any product identification copyright or other notices Every effort has been made to ensure that the information in this document is accur
2. 24 PN 1725 36097 001_J doc Telephone Ports Base Station Power Pairs Base Station Data Pairs UNUSED PN 1725 36097 001_J doc Two wire analog or digital demarc block Run Cable for System The demarc block for the two wire analog or digital interface should be wired as follows LINE1 LINE 3 LINE 4 LINE 5 LINE 6 LINE 7 tip ring tip Ss ma Am Eben bn gien Tl ete ein H p H p q H H H EE g g g g EF g ee g SF g g g p p p p mm g p g p g p g p P g p ee g p SF g p g p g p E H p H p H p aa 8 p mm 8 aw ei SF H eS g g g H E H p H p e 8 p am 8 em 8 Sea S Two wire Connector 25 PAIR MALE CONNECTOR CABLE TO MCU CONNECTOR A 25 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System 26 Telephone Ports Note TX denotes data transmitted from the telephone system to the Link150 Base Station Power Pairs Base Station Data Pairs Unused Four wire digital demarc block The four wire digital interface future release requires two demarc blocks one to Connector A and one to Conne
3. A or B on each MCU Secure the cables using the keeper Connect multi unit systems Use the following procedure to connect multiple MCUs 1 Mount the MCUs side by side 2 Connect the IPC cable from the OUT port of the first unit to the IN port of the adjacent unit Repeat until all units are connected as shown in the following illustration 32 PN 1725 36097 001_J doc S POLYCOM sTeP OH ADMIN zc NORMAL REGISTER sc DEL ENTER Q PN 1725 36097 001_J doc Install SpectraLink 6000 System SS POLYCOM SS POLYCOM sTeP O sTeP O ADMIN ADMIN ADMIN NORMAL JORMA NORM4L REGISTER sch ocon ooo0oo000 r o o o o o o o o o o o o o o o S Ps r nz a Multi Unit SpectraLink 6100 MCUs No IPC cable is connected to the IN port of the first unit An Open Applications Interface OAI Telephony Gateway may be connected to the OUT port of the last unit When adding a new or replacement MCU to an existing system the MCUs will perform a software update See Chapter 8 section Replace an MCU for further details 33 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System 34 Connect power 1 Once the units have been properly grounded connect the power plug from the AC adapter to the jack labeled PWR on the MCU N Use only the provided Class II AC Adapter with output 24V DC 1A e For installations with more than one MCU u
4. Determine the amount of wire needed to connect the Base Station to the MCU by scaling from a floor plan or a sketch pacing measuring or estimating Remember to include enough wire to reach the ceiling exceed 2 200 cable feet Install an extra 25 feet of wire at the Base Station to allow for possible relocation eS The wire length between the MCU and each Base Station may not Pull Cable Pull the cable from the MCU location usually in the telephone equipment room to the Base Station locations designated on the floor plans If the cabling exits the building consult the telephone system manual the National Electrical Code NEC and local codes for instructions on providing lightning and other over current protection When cabling an external Base Station or a Base Station with wiring that exits the building protect all Base Station wiring with the Quick Clip Fuse Illinois Tool Works Linx Division SCP 2X2 before bridging with other Base Station power leads Run all cable before attaching the RJ 45 connectors to the Base Stations Label both the demarcation block end and the Base Station end of each wire with the Base Station number using a wire tie marker or other form of marker gt Remove bridge taps multiples or Y connections to the Base Station wires these will cause data transmission errors The area above some suspended ceilings is used as an environmental air plenum The NEC requires that wire installe
5. Install MCUs v Install Base Stations v Install outdoor Base Stations v Connect and register handsets vi Set up diagnostic modem v Register handsets 4 Program handset features v Test handsets v Site certification v 10 PN 1725 36097 001_J doc SpectraLink 6000 System Overview Review this section if you are unfamiliar with the features and operation of the SpectraLink 6000 System System Operation The SpectraLink 6000 System is a wireless communication system that offers direct telephone access for incoming and outgoing calls anywhere within a facility The SpectraLink 6000 System consists of three basic components the Master Control Unit the Base Station and SpectraLink 6000 Wireless Telephones or handsets This diagram shows an overview of the system Components are described below Digital or Analog Interface Base Stations PBX SpectraLink Master Control Unit Application Server 2 Polycom SpectraLink 6000 k mg Weide Wireless Telephones The SpectraLink 6000 System PN 1725 36097 001_J doc 11 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System Master Control Unit MCU Serves as the connecting point or gateway between the Base Stations and the existing telephone system One or more of these boxes approximately 12 x 3 x 7 are typically installed in the telephone equipment room and provide connectivity from the telephone system t
6. 1 1 Inter Tel DEFINITY 2 wire NEC Rolm Toshiba Merlin Legend and DEFINITY 4 wire SCF 5XX 2 2 Mitel DNIC SCX 5XX 1 1 Panasonic Universal 2 wire Auxiliary Digital SCP 5XX 1 1 Executone Universal 4 wire Auxiliary Digital SCB 5XX 2 2 20 A If the wiring between the SpectraLink 6100 MCU and the telephone system leaves the building consult your telephone system manual for instructions on providing adequate lightning and other over current protection All MCUs except the analog interface SCA 5XX are intended only for connection to the isolated side of an on premises telephone switch The interfaces are intended to connect to digital telephone switch ports that provide signals of 5Vp p max AC component and some telephone switches provide a 48 V DC offset Based on the number and type of interfaces in the system determine the number of 25 pair cables required to connect line ports and Base Stations to the demarcation blocks The diagrams which follow provide an overview of the connections Multiple power pairs Some sites may prefer to wire Base Stations to a separate demarc block in order to split out power pairs PN 1725 36097 001_J doc Run Cable for System Dedicated line for diagnostic modem The SpectraLink 6100 MCU can be accessed remotely using an internal modem To use the modem for remote access a dedicated dial in line must be provided On digital interface systems this line must be termin
7. Test the handset by placing a call to each handset to verify that the correct handset rings PN 1725 36097 001_J doc System Administration Replace an MCU PN 1725 36097 001_J doc When the system has more than one MCU each MCU contains a complete set of configuration information for the entire system This includes handset registration information function definitions and frequency sequence selection This Configuration Sharing feature allows a failed MCU in a multi unit installation to be replaced without having to register the handsets again To replace a failed MCU first clear the configuration information on the replacement MCU then replace the failed MCU Clear configuration on replacement MCU 1 Remove power from the replacement MCU There should be no IPC cables connected to the IPC ports 2 Slide the mode switch on the replacement MCU to the ADMIN position 3 Apply power 4 Press the STEP button until the STATUS LEDs light 2 3 and 4 of the replacement MCU 5 Press the DEL ENTER button 6 Remove power from the unit 7 Slide the mode switch to the NORMAL position Connect the replacement MCU 1 Remove the failed MCU from the IPC chain 2 Connect the replacement MCU in the position vacated by the failed MCU 3 Reconnect the IPC cables for the chain Double check that the IN and OUT ports are correctly connected 4 Apply power to the MCU 53 SpectraLink 6100 MCU Installation and
8. a successful installation If you have questions please contact the Customer Support Hotline at 800 775 5330 The hotline is open Monday through Friday 6 a m to 6 p m Mountain time For Technical Support technicalsupport polycom com For Knowledge Base http www polycom com usa en support voice voice html For Return Material Authorization rmacoordinator polycom com Icons and Conventions A 8 Label This manual uses the following icons and conventions Caution Follow these instructions carefully to avoid danger Note these instructions carefully This typeface indicates a key label or button on SpectraLink hardware PN 1725 36097 001_J doc Contents O About this Guide eset attest ede ees 3 Polycom Kiecetduabet eeneg details 3 Related DOCU ISHS E 3 Cust mer SUpport E 4 Icons and Conventions geleet eeh 4 1 Installation Eet seenen 9 Installation Steps and Responsibilities 00 0 0 10 2 SpectraLink 6000 System Overview sccccsscssssserssseeceecens 11 SEENEN ee Ee 11 System Capacity EE 13 The Front Panel of the SpectraLink 6100 MCU e 14 S Site Preparihon EE 15 Required Materials Provided by Customer ou cece 15 Determine Location of L DEE 16 4 Run Cable E 17 Run Cables to Base Station Locations cciesssessesnssvesosnnsineenussncossss 17 EE eenegen 18 Terminate Cable at Base Station Locations c cesses 19 Prepare Demare Blocks veiciecesstceessvecsavecusnasiecsiatieneineitaueien
9. and Key Systems provide users with special features such as hold transfer conference camp on and speed dial These features can be accessed via the handset but the telephone system or SpectraLink 6100 MCU must be programmed to allow access to these features from the handset For information on programming the switch to operate with the handsets refer to the system administration document for your PBX e If the SpectraLink 6100 MCU is connected to your telephone system via analog lines refer to your analog system s feature programming document e If the SpectraLink 6100 MCU is connected to a digital key telephone system or PBX refer to your digital system s feature programming document Test Handsets Verify proper registration and operation of each handset by performing the following steps 1 Press the START key on each handset The extension number should clear and you should hear dial tone On some digital systems depending on how the telephone system is programmed you may have to select a line to get dial tone 2 Place a call to each handset to verify ring answer clear transmit and clear receive audio Verify all programmed features on each handset 4 Press the END key The LINE indicator should turn off A4 PN 1725 36097 001_J doc d Site Certification PN 1725 36097 001_J doc The Polycom field service engineer should not leave the site before contacting Polycom to perform remote install verificati
10. 01_J doc System Administration The following STATUS LEDs are displayed in combination with the ERROR LED STATUS LEDs Description Action 1 2 3 4 5 MCU has not been configured for switch interface type Assign a switch type to the MCU See Chapter 5 section Install MCUs Set Switch Interface Type for instructions 1 3 A Base Station has reported an internal problem Replace the Base Station In rare cases a problem with the MCU can cause this error 2 3 No communication with one or more Base Stations on this MCU Check cabling to verify that the Base Station s cable is plugged into and fully seated in the Base Station port at the back of the MCU and plugged into the Base Station at the other end If the LED on the Base Station is not lit check for proper wiring of the 8 pin modular plugs See Chapter 4 section Terminate Cable at Base Station Locations If the cable is over 600 feet long verify that the extra wire pairs have been connected correctly If the Base Station LED is flashing red check for open or shorts on pins 1 and 2 of the cable If the Base Station has been removed acknowledge the alarm by moving the mode switch to REGISTER Press the STEP button until the LED for the removed Base Station is blinking Press DEL ENTER then move the mode switch back to NORMAL 1 2 3 Internal communication problem with the MCU Replace the MCU IPC problem Che
11. 20 Install Demare Blocksjensrecsnimendannaco kenene nni 23 Assign and RR 23 PN 1725 36097 001_J doc 5 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System Connect Cables from Base Stations and Phone Lines to IR 24 5 install SpectraLink 6000 System cssccssccssccsresscesceeesees 28 SIE Ee pager a ieks EEE E EEN Ena EREE AA ERE Re a R 28 Check Seu 29 Astal E BCE 31 era Ba se Statis tee 37 Install Outdoor Base Stations EN 39 6 Connect and Register Handsets sscsscsscssssssercescessseresrees Al Set Up Diagnostic Modem cascesesaainssnnandisesvecenssaneduosohncottonmennnassniecnesd 41 Register Handsets scicusdaknatiensacnenarcemaaaaneamimmnemene 42 Unregister Handsets aisssasoriassosasnivsonsasnnonenans cenbavnieienosladinwonsautaabiasvens 43 Program Handset Features eegteegrr eegene 44 BE 44 E ict Olaiescatareracaaiemiaeeieete 45 8 System Administration scsscscsssssssssccscsessscecsceecsesscsesecees 47 Troubleshoot e EE 47 Troubleshoot Handset Features wizssscacecsascediasnddsaativioessvediamueeseds 47 Status LED OCS ex acta santos dere inean a a 48 Replace Eierung 52 Replace Le DE 53 Replace a Base Station E 54 PN 1725 36097 001_J doc Contents H Handset Planning Worksheet cssssscsscesscssesscerssessecencess 55 10 Base Station Location Worksheet sccsccssssssssssssseceecsscenes 57 11 T ebeusektegemedeke heeten 59 Select Alternate Spread Spectrum Ded
12. 6 handsets The Base Station and SpectraLink 6000 Wireless Telephone cables are punched down onto the demarc cross connect blocks as shown in the demarc block diagrams below Refer also to the diagrams in Chapter 4 section Prepare Demarc Blocks and Chapter 5 section Install MCUs Photocopy the Handset Planning Worksheet and Base Station Location Worksheet provided in this manual as needed Use the forms to track the Base Stations and handset port assignments connected to each MCU As the Polycom field service engineer makes each Base Station or handset connection fill in the information on the form to identify the position of the Base Station or handset the building and floor number for example and a detailed description of the location perhaps a room number A copy of this form should be posted near the cross connect block i Up to four Base Stations can be connected on a single MCU Each Base Station uses two pair one for data and one for power wiring that exits the building protect all Base Station wiring with fuse protection One method is to use a Quick Clip Fuse Illinois Tool Works Linx Division SCP 2X2 to provide protection from external wiring N When cabling an external Base Station or a Base Station with If the wiring between the MCU and the telephone system leaves the building consult the telephone system manual the NEC and local codes for instructions on providing lightning and other over current protection
13. Base Station These handoffs involve the handset establishing a communication link with another Base Station and dropping the previous link SpectraLink 6000 Wireless Telephones Communicate with the Base Station using digital spread spectrum transmission at 902 928 MHz Employees can carry handsets to keep in contact as they move throughout the building The handsets use on premises wireless technology they are not cellular or satellite phones They are connected to the facility s existing telephone system PN 1725 36097 001_J doc SpectraLink 6000 System Overview and just like wired telephones can receive calls directly receive transferred calls transfer calls to other extensions and make outside and long distance calls subject to the restrictions applied in your facility SpectraLink 6100 OAI Gateway The SpectraLink OAI Gateway and application server are optional components which enable third party applications such as nurse call systems to communicate with SpectraLink Wireless Telephones See SpectraLink 6100 MCU Open Application Interface OAI Gateway Installation and Configuration for more information System Capacity PN 1725 36097 001_J doc Base Station Capacity Each Base Station supports up to four call paths simultaneous calls Each Base Station can cover 5 000 to 50 000 square feet depending on physical layout of location Maximum distance from MCU 2 200 total cable feet Individual MCU Capa
14. C cabling If the system displays an error refer to Chapter 8 section Troubleshoot Error Codes If you select a switch type that is not supported by the MCU type the system will alarm The ERROR LED will flash along with STATUS 35 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System LEDs 4 and 5 For example this alarm will display if you assign switch type NEC to an SCB 5XX Executone MCU If this alarm displays use the table above to verify that your MCU type supports the selected switch type If you need to change the switch type repeat steps 2 through 6 36 PN 1725 36097 001_J doc Install SpectraLink 6000 System Install Base Stations PN 1725 36097 001_J doc Be sure the Base Station is positioned clear of anything that might damage it The Base Station should be well above head height away from doors and other objects that might strike it and away from areas open to the elements or possible water leaks Check your location for other radio antenna devices and place the Base Stations to avoid interference Leave enough slack wire approximately 25 feet to account for possible future Base Station moves Mount Base Stations on dropped tile ceilings A ceiling clip and plastic bolt are supplied to install Base Stations on the drop ceiling rails T bars used to support acoustical tile The plastic bolt screws into the top of the Base Station then snaps into the ceiling clip which has been atta
15. OR LED Flashes when the system has detected an error When flashing check the STATUS LEDs for an error code STATUS LEDs Indicate system error messages and status See SpectraLink 6100 MCU Installation and Operation for more information LINE LEDs Indicate the line status of each handset ringing in use or not active BASE STN LEDs Indicate the status of each Base Station CONN A or B RJ 21 connector to the cross connect demarc block Connector B is supplied and used only with four wire digital interface PWR jack Connects to the AC adapter to supply power to the system CAUTION Use only the provided Class I AC Adapter with output 24V DC 1A Grounding lug For use on the analog interface MCU SCA 5XX PN 1725 36097 001_J doc Site Preparation Required Materials Provided by Customer The following equipment must be provided by the customer O O PN 1725 36097 001_J doc Outlet Strip Recommended for installations with more than one MCU This will allow the MCUs to be turned on and off together Cross Connect Block Required to connect the telephone switch ports and the Base Stations to the MCU 25 Pair Cables RJ 21 male at MCU end required to connect the MCU to the cross connect blocks Backboard Space The MCU is designed to be wall mounted to 3 4 plywood securely screwed to the wall Quick Clip Fuse Required with an RCO410 Outdoor Base Station or when a Base Station is lo
16. Operation SpectraLink 6000 System MCUs now perform the software updating sequence The MCU with the newest revision of the software will update the other MCUs in the system It is normal to see status LEDs 1 3 and 4 blinking to confirm the update Once the software update starts you will see cascading cycling line LEDs on the MCUs The update may take only a few minutes or longer depending on the number of MCUs installed Be patient and allow the system to complete this update If the software updated does not start after 15 minutes reboot the system If issues still persist please call Polycom Customer Support for further assistance 5 After a few moments each MCU in the chain should have a unique box ID number 1 through 4 shown on the STATUS LEDs If this is not the case recheck the IPC wiring 6 If the replacement MCU has STATUS LED 3 and 4 lit the configuration data has not been successfully shared Most likely the replacement MCU was powered up before it was correctly attached to the IPC chain Repeat the entire replacement procedure Replace a Base Station To replace a Base Station unplug the existing Base Station and plug in the new Base Station 54 The LED will blink red and green as the system software downloads to the Base Station and the Base Station is tested When the LED blinks amber the system is ready for operation When the LED blinks green a handset has established a radio link with that Base S
17. STER position PN 1725 36097 001_J doc 59 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System 2 Power the system on STATUS LEDs 5 and 1 should be lit indicating frequency selection mode One of the INE LEDs from 1 to 7 will be indicating the current frequency selected for the MCU Use the STEP button to select the desired new sequence 4 Press the DEL ENTER button The LED indicates the new frequency that has been selected 5 Return the mode switch to the NORMAL position 6 Repeat steps 1 through 5 for each MCU of a multi unit installation Change Companding 60 The factory setting on the SpectraLink 6100 MCU is compatible with Mu law companding signal compression which is the standard used by most PBXs in North America Systems outside North America generally use A law companding If the PBX companding is incompatible with the MCU s the handsets will have distorted or hissing dial tone and voice will be unintelligible Before you begin if the system has more than one MCU erase the configurations from all MCUs except MCU 1 Refer to Chapter 8 section Replace an MCU for instructions To change the default from Mu to A law on the SpectraLink 6100 MCU follow these steps 1 Power the system off 2 Slide the mode switch on the first MCU to the ADMIN position 3 Power the system on STATUS LEDs 2 3 and 4 will be solid green 4 Press the STEP button once STATUS LEDs 2 and 5 will be l
18. X Bes PN 1725 36097 001_J doc W i PI VI dd dd dd d dd Pew AN HIER 11111 111 PEPPY Minh EBI DD d a A L I RH Ap n D Ep p I n AP TD ament dk Ep p lt TD SD ED H E ED E Four wire Connector B Run Cable for System 25 PAIR MALE CONNECTOR CABLE TO MCU CONNECTOR B 27 5 Install SpectraLink 6000 System Survey Site PBI 1725 36097 001_J doc Check the site to be sure pre installation work has been completed correctly This includes O LI O O m Location chosen for the MCU is adequate and power is available Wiring to Base Station locations has been pulled and correctly terminated Phone lines for the SpectraLink 6000 Wireless Telephones are installed and properly terminated Dedicated line is available for remote access to diagnostic modem Telephone system administrator is on site to program the existing telephone system If the work has not been completed the Polycom field service engineer can leave the site and reschedule the installation when the items have been completed or corrected or assist in prepari
19. X ty P nicienii id EE 34 Power AC Adapt f nasunie See AC Adapter Outlet Stri Peine italien 15 POWEr JACK e sioeegek eege dE 14 regard ee ee EEN 23 Q Q ick Clip Fuse enen enen a 15 R Register Wireless Telephone 0 cee 42 Remote Access via modem cc ceeeeeeeeees 21 64 Replacing Base Statl n annn n n 54 MOU inori rana a See 53 Wireless Telephone 52 S Site Certification iinis 45 Site Preparas iiig iaaii e n E 15 Site SULVEY eh seein aie E EENE RE 28 SpectraLink 6000 System Cvervieuw 11 Spread Spectrum Sequence s s s 59 STEP triede 14 Switch E 34 T PROPS AR E EEEE E E E 20 Troubleshootihg sriirisincnininaaniniiins 47 U Unregister Wireless Telephone 43 WwW Walk COS E spnongnetecenenatets 45 Wireless Telephone Descr PON aariaa ine A EAA ts 13 Planning Worksheet ssssssessssesiesessesresesseeress 55 PrO gta EE 44 R gtstet seis Zeie AE E 42 Replacing nna aaen a r R neat ee 52 OR E E R A E 44 Uire gister niia a A NA ae 43 PN 1725 36097 001_J doc
20. ages to access this software If you have a multiple MCU system you only need to enable one modem line on Line 1 of MCU 1 Line 1 positions on the other MCUs can be used for handsets To set up the diagnostic modem 1 Connect an analog Direct Inward Dial DID line to Analog Interface MCUs SCA 5XX or a digital DID line to Digital Interface MCUs 2 Move the mode switch to the REGISTER position The LED for Line 1 should be off indicating that no handset is registered to Line 1 If the LED is on then a handset is registered to the line Refer to Chapter 6 section Unregister Handsets 3 Dial the number associated with the DID line After one or two rings you should hear the high pitched modem answer tone Al SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System Register Handsets 42 Before a handset can be used it must be registered to a line on one of the MCUs While handsets are being registered the system will continue normal operation Use the Handset Planning Worksheet filled out by the system administrator to be sure you are correctly assigning each handset to its port and extension number All lines are unregistered when shipped from the factory However if you are replacing a failed MCU you may not need to register the handsets Refer to Chapter 8 System Administration for details Line 1 MCU 1 may be skipped to allow for remote access through the diagnostic modem Each MCU supports eigh
21. an one LED is red it refers to the lowest numbered Base Station If Mode switch is in ADMIN mode Adjust the companding mode from Mu law to A law Refer to Chapter 11 section Change Companding 3 5 The MCUs have incompatible Contact Polycom Customer Service for versions of software technical support 50 PN 1725 36097 001_J doc Handset Status Indicator Messages System Administration Indicator Description Action BATT Displays when user is on the handset and the battery charge is low The user has two minutes to complete the call Replace the Battery Pack with one that is charged BATTERY LOW Displays when user is not on the handset and battery charge is low The handset will ring to alert user to this condition The handset will not work until the Battery Pack is replaced Replace the Battery Pack with one that is charged INTERNAL ERROR Communications error between the handset and the MCU Have the user turn the handset off then on again If the error persists try registering another handset to this port If the problem persists contact technical support NO PBX There is no telephone system port connected to the port associated with this handset or the telephone system has not yet synchronized the port This message should disappear when the telephone system ports are wired and programmed correctly PT UNREGISTERED The handset is not yet regis
22. ate Polycom Inc is not responsible for printing or clerical errors Information in this document is subject to change without notice and does not represent a commitment on the part of Polycom Inc Notice Polycom Inc has prepared this document for use by Polycom personnel and customers The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom nor be implied to grant any license to make use or sell equipment manufactured in accordance herewith Polycom reserves the right to make changes in specifications and other information contained in this document without prior notice and the reader should in all cases consult Polycom to determine whether any such changes have been made NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY RESPONSE TIME PERFORMANCE SUITABILITY FOR USE OR PERFORMANCE OF PRODUCTS DESCRIBED HEREIN SHALL BE DEEMED TO BE A WARRANTY BY POLYCOM FOR ANY PURPOSE OR GIVE RISE TO ANY LIABILITY OF POLYCOM WHATSOEVER Contact Information Please contact your Polycom Authorized Reseller for assistance Polycom Inc 4750 Willow Road Pleasanton CA 94588 http www polycom com PN 1725 36097 001_J doc About this Guide This document explains installation and operation of Polycom s SpectraLink 6000 Sy
23. ated as a digital extension to the MCU Two wire analog or digital interface The wiring diagram below shows the connections required for a two wire analog or digital interface Telephone Ports To Pair 1 16 PBX Pair 17 Unused Data Pair 20 23 Pair 24 amp 25 Unused Power Pairs Base Stn 1 4 To Base Stations Data Pairs Base Stn 1 4 Two wire Analog or Digital Connection PN 1725 36097 001_J doc 21 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System Four wire digital interface The wiring diagram below shows the connections required for a four wire interface Each MCU of this type requires two demarcation blocks which will be wired as indicated lt Receive RX To PBX Telephone Ports Pair 1 16 Pair 17 25 Unused To PBX gt Transmit TX From PBX Telephone Ports Pair 1 16 Pair 17 Unused Power Pairs 18 19 Base Stn 1 4 To Base Stations Data Pairs 20 23 Base Stn 1 4 Pair 24 amp 25 Unused Four wire Digital Connection 22 PN 1725 36097 001_J doc Run Cable for System Install Demarc Blocks The demarcation blocks used to connect the telephone system and Base Stations to the MCU should be installed on a typical telephone facility backboard A 1 2 or 3 4 thick board mounted on the wall near the MCU is typical Although this manual uses 66 blocks as examples any standard cross connect blocks are acceptable wiri
24. cated in a separate building from the SpectraLink 6100 MCU Recommended Quick Clip Fuse is available from Illinois Tool Works Linx Division Model SCP 2X2 Base Station Mounting Hardware If the Base Stations will be mounted on finished walls or ceilings a 4 to 5 long 1 4 bolt nuts and washers will be required for each Base Station mounted 15 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System Determine Location of MCU BR Each MCU is approximately 2 75 wide 12 5 high and 7 deep and weighs about 5 pounds The unit is designed to be wall mounted over 3 4 plywood e Select a location for the MCU with sufficient backboard space and an available outlet e The MCU must be within 2 200 feet of the Base Stations e All digital interface modules must be within 250 feet of the telephone system e See your telephone system specifications for distance limitations for analog modules e Since the front panel is used for cabling and as an operator s console mount the units so the front panel is accessible If your system has more than one MCU the units should be mounted vertically side by side physically touching the adjacent unit Do not stack units on top of one another Stacked MCUs can cause overheating and failure Polycom recommends an operational temperature range of 0 40 C 31 104 F Optimal temperature is 20 C 68 F Humidity recommendation is 20 80 n
25. ched to the rails that hold the acoustical tile The fastener is designed for use on 15 16 wide rails 1 Attach the metal fastener to the rail T bar supporting the dropped ceiling by rotating it into position until it snaps into the locked position 2 Screw the plastic bolt to the 1 4 x 20 captive nut into the top of the Base Station 3 Slide the bolt into the exposed prongs of the metal clip until it snaps into position as a a i zs e W W WEE EE E EE EE WEE EWEN LC E EC EE EE EE EC E E EE i y POLYCOM 4 When properly attached the Base Station should sit almost flush against the ceiling and be tightly attached to the clip and T bar grid work 37 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System 5 Once the Base Station is anchored to the fastener lift the acoustical tile and plug the RJ 45 8 pin modular plug into the connector on the top of the Base Station The LED will blink red and green as the system software downloads to the Base Station and the Base Station is tested When the LED blinks amber the system is ready for operation When the LED blinks green a telephone has established a radio link with that Base Station Ifthe LED turns solid red there should be an error message on the MCU s STATUS LEDs Refer to Chapter 8 section Troubleshoot Error Codes Mount Base Stations on finished ceilings If your site does not have a dropped tile ceili
26. city Eight or 16 PBX lines depending on model Each MCU supports up to four Base Stations Each MCU supports up to eight simultaneous calls Maximum System Capacity Up to four MCUs may be inter connected using IPC cables 64 Wireless Telephones 16 Base Stations 32 simultaneous calls 13 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System The Front Panel of the SpectraLink 6100 MCU The MCU s front panel contains the connections to the telephone system switches to control system administration and status LEDs REGISTER DEL ENTER O ERROR oi oooceo o e o E Oz S pez ee mmer CAPA oooo0oagoooo oo o wu e ap a a ro a os N O mopo 1 12 STEP button Selects a specific line or Base Station during registration process Mode switch Selects the mode of operation for the SpectraLink 6100 MCU ADMIN Administration mode used to set up system features to match features on the telephone system NORMAL Normal mode used during day to day operations REGISTER Registration mode used to add or delete handsets and Base Stations DEL ENTER button Removes a registered handset from the system IPC IN port Used to connect preceding MCUs in a multi MCU configuration IPC OUT port Used to connect sequential MCUs in a multi MCU configuration or to connect to an Open Applications Interface OAI Telephony Gateway ERR
27. ck IPC cabling by disconnecting and reconnecting the MCUs Connect the Male RJ 21 connector from the appropriate demarcation block to the designated RJ 21 connector A or B on each MCU Secure cables using the keeper If the error still occurs try using a different IPC cable Replace MCU if the problem still occurs 4 5 The switch type selected is not supported by this MCU Verify that the switch type selected is correct If the type is incorrect repeat the steps to select a new switch type See Chapter 5 section Install MCUs Set Switch Interface Type PN 1725 36097 001_J doc 49 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System STATUS LEDs Description Action 1 4 The operator is trying to register a Return mode switch to the NORMAL handset or place an admin call on an position MCU with no phone lines 2 4 The MCU was powered on with the Turn off the MCU place the mode switch to mode switch in the wrong position the NORMAL position and turn back on 3 4 Configurations on a multi MCU Erase the configuration in the MCU with installation do not match in each of incorrect configuration definitions probably the units the MCU that was just added To erase the Most likely to occur when an MCU configuration refer to Chapter 8 section was just added to the system Replace an MCU Note Do not erase the configurations in all the MCUs In multip
28. ctor B on the MCU They should be wired as follows Line1 Tx ine Line 2 TX Po Line 3 TX Bai Line 4 TX ae Line 5 TX ge Line 6 TX ge Line7 Tx a Line 8 TX ai Line 9 TX Sec Line 10 TX Be Line 11 TX ana Line 12 TX De Line 13 TX ae Line 14 TX ain Line 15 TX Ges Line 16 TX nis UNUSED 1 amp 2 3 amp 4 Four wire Connector A H p p H D E D D p j CH p H H E E i H H H H EA se E E p D g H H p D H aes Gq H a i E 25 PAIR MALE CONNECTOR CABLE TO MCU CONNECTOR A PN 1725 36097 001_J doc Telephone Ports Note RX denotes data received by the telephone system from Link 150 Unused Pairs DO NOT USE tip ring tip ring Line 1 RX Line 2 RX ring tip ring tip ring tip ring Line 4 RX Line 5 RX Line 6 RX E Line 3 RX tip Line 7 RX Bro Line 8 RX tip ring Line 9 RX Ee Line 10 RX Bo Line 11 RX Bs Line 12 RX Be Line 13 RX on Line 14 RX Du Line 15 RX Bei Line 16 R
29. d in plenums be rated for plenum installation 18 PN 1725 36097 001_J doc Run Cable for System Terminate Cable at Base Station Locations After running the wire to the Base Station location terminate the wire using an RJ 45 modular crimp on plug Connect the data pair to pins 1 and 2 and the power pair to pins 7 and 8 If the connection uses more than two pair refer to the table on the following page d To avoid damage to the connectors or crimps be sure to run the wire to the Base Station before connecting the RJ 45 connectors 1 RJ 45 Modular Cable When wiring the 8 pin connector use the following table as a guide 8 pin Modular MCU Pin Polarity Connector Function 1 Data 1 Any 2 Data 2 Any 3 Power 3 4 Power 2 5 Power 2 6 Power 3 7 Power 1 8 Power 1 PN 1725 36097 001_J doc 19 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System Prepare Demarc Blocks The MCU connects to the existing telephone system using RJ 21 connections An MCU is designed to operate with a specific interface to the telephone system two wire digital or analog or four wire digital The number of demarcation blocks required for the system depends on the number and type of MCUs installed MCU Wire Interface Type Part Number Pairs Blocks Analog POTS SCA 5XX 1 1 Universal Digital Interface Norstar Meridian Comdial Fujitsu SCU 5XX
30. ect the handset from the MCU and plug a wired telephone into the port The telephone should be the same type as the emulated telephone Refer to the appropriate section of the LinkPlus Interface Guide for your PBX type Test the features on the wired telephone e For analog MCUs verify that feature access codes and switchhook flash work correctly e For digital MCUs verify that features are assigned to the correct keys and are working properly Refer to the document that covers button mapping information for the brand of telephone system at your location 47 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System Certain four wire telephones such as MERLIN LEGEND use a different connector on the phone than on the back of the MCU Therefore you may need phone cord or an adapter to perform these tests Status LED Codes STATUS LEDs Description Action 12345 Random The SpectraLink 6100 MCU is This is not an error and should change to Cycling powering up Initialization to another code after a minute follow 5 SpectraLink 6100 MCU is Code number will change when finished initalizing 1 2 3 o0r4 MCU identification number Indicates normal operation when it is on steady If the same LED is lit on more Check the IPC connections than one MCU If the LED is flashing and the There is a problem with the MCU indicated by ERROR light is on the flashing box ID A8 PN 1725 36097 0
31. ee 12 PN 1725 36097 001_J doc Customer Support Hotline 4 D Demarcation blocks Four wire digital 0 ee cece eeeeeeenes 26 Installing nenene te TE stant 23 Two wire analog or dieital 25 Diagnostic Modem s ss ssessssssseesisreriesissesreresseeress 21 E Error leede te eaten ade 47 ESD bonding etrap E 29 Extension numbers cccccceecceseceescessecesseeesseeees 52 F Batteries sss ccs titi ia Bava eet leh hts 29 Forms Base Station Location Workeheet 57 Handset Planning Worksheet ss snnsesseeese 55 Frequency transmission cccceeeeseeeeeeneees 59 G GOUT st et et 31 H Hand obt dee 12 Bier lt 4 I Interface types Demarc cece ee eeeeeees 20 Interference frequency seeeeeeeeeteeeeeeees 59 L LED Base Stationin ea 47 CODES rt ane e EE 48 Front Panel 14 Lime mdicator 14 63 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System Troubleshooting cece sees ee eset ee eeeeeeenes 47 M Master Control Unit 0 ee See MCU MCU Base Station cabling oo eee ee eeeeeees 18 Connect to Demarc Blocks eee 32 D SERIPtOM sss tos sicesecctesas a ENEE cubes cudaeeas 12 Front Panel aere ENEE Aer 14 Locations iini re a AR RARR 16 Mounting eeri niin Eed REA 31 Oe ER Re placings eerste Eeer dE 53 Mode Switch iescicicutiecreetsessoponsvesveonsentveutvesnenbecnsd 14 Tee TE BEE tives detente 21 41 Mounting Hardware cece este eeeeeeesenes 29 target EEE T eei 60 P PB
32. it 5 If the LED for LINE 1 is lit the system is set for Mu law If the LED for LINE 2 is lit the system is set for A law Press the DEL ENTER button to toggle between Mu law and A law D 7 When the correct LINE LED is lit return the mode switch to the NORMAL position PN 1725 36097 001_J doc Safety Notices A A A PN 1725 36097 001_J doc WARNING Changes or modifications to this equipment not approved by Polycom may cause this equipment to not comply with part 15 of the FCC rules and void the user s authority to operate this equipment WARNING Polycom products contain no user serviceable parts inside Refer servicing to qualified service personnel IMPORTANT SAFETY INFORMATION Follow these general precautions while installing telephone equipment e Never install telephone wiring during a lightning storm e Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when installing or modifying telephone lines e When installing Base Stations outside or in buildings other than the one containing the System Controller take the following precaution If wiring for a Base Station exits a building whether to reach an outdoor Base Station location or to reach a Base Station in another building the wiring must be pr
33. le MCU installations the handset registration information is shared among the MCUs This allows you to replace an MCU without re registering all the handsets 1 3 4 REGISTER or ADMIN mode selected on Only one mode switch can be in ADMIN or more than one MCU at the same REGISTER at a time Check the MCUs and time take one of them out of REGISTER or ADMIN mode 2 3 4 The MCU was powered on with the Turn off the unit place the mode switch to mode switch in the wrong position the NORMAL position and turn back on 1 2 3 4 Internal problem with the MCU Contact Polycom Customer Service for technical support 1 5 The MCU was powered on with the Turn off the MCU place the mode switch in mode switch in the wrong position the NORMAL position and turn back on A possible Base Station failure has Check to see if the system was powered on been detected A Base Station that with the switch in the wrong position If not had previously been heard by another contact Polycom Customer Service Base Station can no longer be heard 5 The MCU was powered on with the Turn off the MCU place the mode switch in mode switch in the wrong position the NORMAL position and turn back on One or more of the Base Stations on Identify which Base Station has been this unit is disabled because it is disabled and move it away from its nearest located too close to other Base neighbor Base Station Stations The ERROR display refers to the LED that is red If more th
34. ng the Base Station can be mounted to a finished ceiling or wall with a 4 to 5 long 1 4 20 TPI plastic or nylon screw or bolt such as a lag screw ae The customer s wire contractor is responsible for this installation 1 Drill two holes approximately 1 apart Make the holes large enough to accommodate the RJ 45 connector and a bolt to secure the Base Station 2 Insert a wide washer above the ceiling then screw the bolt into the beam or ceiling 3 Insert three nuts on the bolt then screw the Base Station into the bolt being careful not to insert the bolt more than 1 3 five full turns into the Base Station If the ceiling is open with I beams or pipe construction mount the Base Station with I beam clamps or pipe clamps 38 PN 1725 36097 001_J doc Install SpectraLink 6000 System Install Outdoor Base Stations r PN 1725 36097 001_J doc Outdoor Base Stations are equipped with a protective enclosure designed to be mounted to a wall or pole After the enclosure is mounted the Base Station is inserted in the enclosure and connected Only RCO Base Stations can be used outdoors The customer s wire contractor is responsible for wiring and mounting the outdoor Base Station enclosure The contractor is responsible for supplying screws brackets and other appropriate hardware Wire and connect outdoor Base Stations If the wiring for a Base Station exits a building whether to reach an outdoor Base S
35. ng that exits the building protect all Base Station wiring with the Quick Clip Fuse Illinois Tool Works Linx Division SCP 2X2 before bridging with other Base Station power leads N When cabling an external Base Station or a Base Station with If the cabling between the MCU and the telephone system leaves the building consult the telephone system manual the NEC and local codes for instructions on providing lightning and other over current protection Assign and Program Ports The wire contractor should inform the system administrator which port numbers have been designated for the handsets and the remote diagnostics modem line The system administrator must assign extension numbers to the handsets and plan the functions trunk access toll restrictions system features ringing options etc to be programmed for the handsets This programming will be done after the handsets are registered but will be faster if it is planned in advance by verifying the parameters and features on the current telephone system and wired phones For details refer the system administration document for your PBX PN 1725 36097 001_J doc 23 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System Connect Cables from Base Stations and Phone Lines to Demarc Blocks Two pair twisted cable from Base Stations installed throughout the facility converge at the demarc block or backboard Each MCU can support four Base Stations and up to 1
36. ng the site This unit must be installed by a service person familiar with the installation of electronic equipment Do not power up the unit before it has been properly grounded to a protective earth See Grounding instructions below Install SpectraLink 6000 System Check Components e PN 1725 36097 001_J doc The following items should be at the installation site O Spectralink 6100 Master Control Unit Depending on the size of your system there may be up to four MCUs which will be chained together to extend the coverage area The SpectraLink 6000 System MUST contain only SpectraLink 6100 MCUs Link 150 Model 2 MCUs or Model 1 MCUs cannot be used in an M3 system O AC Adapter Supplies power to the SpectraLink 6100 MCU Use only the provided Class Il AC Adapter with output 24V DC 1A O IPC Cable Each MCU is shipped with one inter processor communication IPC cable to carry signals between SpectraLink 6100 MCU units It is used only when multiple MCUs are chained together O Base Stations SpectraLink Part Number RCC 400 410 or RCO 400 410 for outdoor use Your system may have up to four Base Stations for each MCU shipped O Base Station Mounting Hardware A ceiling clip and plastic bolt used to attach each Base Station to the T bar ceiling tile grid O MCU Mounting Hardware Four 8 x 3 4 panhead wood screws and star washers used to mount the MCU to the wall O ESD Bonding Straps To provide static protection fo
37. o the SpectraLink 6000 System Each MCU is hard wired to one or more Base Stations which in turn provides the wireless link to each of the SpectraLink 6000 Wireless Telephones The MCU establishes the connection from the telephone line to the appropriate Base Station in order to reach a handset The MCU supports four Base Stations and up to 16 handsets Up to four SpectraLink 6100 MCUs can be linked together for extended coverage area Chained MCUs support up to 64 handsets maximum Polycom offers an analog MCU that works with telephone systems CO PBX or Key Systems with analog loop start ports We also offer digital MCUs that work with the most common brands of telephone systems PBX or key systems digital ports Base Stations Act as a radio transceiver to provide the communications signal between the handset and the MCU Base Stations are slightly larger than a smoke detector and are typically mounted on the ceiling in strategic locations throughout the facility A single Base Station can provide radio coverage for an area of 5 000 to 50 000 square feet depending on building obstructions Base Stations may be located up to 2 200 cable feet from the MCU When a handset user makes or receives a call the handset and Base Station establish a digital radio communication link As the user moves around the coverage area calls are handed off to the Base Station that is able to provide the best radio signal typically the closest
38. on Contact a Polycom engineer on the Customer Support Hotline at 800 775 5330 The hours of operation are 6 a m to 6 p m Mountain time Monday through Friday The engineer will connect with the diagnostic modem verify calling functions and listen while you perform a walk test The walk test will require you to walk the inside perimeter of the coverage area If all Base Stations are running note any areas with heavy static or clarity problems and report them to a Polycom engineer The installation is not complete until these certification steps have been performed Do not hand out SpectraLink 6000 Wireless Telephones at a site that has not been certified 45 System Administration Troubleshoot Error Codes When an alarm is detected the ERROR LED will light and the MCU s STATUS LEDs will display an alarm code If the error code refers to a Base Station problem the Base Stn LED will indicate which Base Station has the problem If more than one Base Stn LED is on the error code refers to the lowest numbered Base Station with an error Use the STEP button to select another Base Station to display its error code For additional assistance in troubleshooting your system please contact the Polycom Customer Support Hotline at 800 775 5330 The hotline is open Monday through Friday 6 a m to 6 p m Mountain time Troubleshoot Handset Features PN 1725 36097 001_J doc If handset features are not working properly disconn
39. on condensing PN 1725 36097 001_J doc Run Cable for System Run Cables to Base Station Locations PN 1725 36097 001_J doc The Base Station locations should be designated on the building floor plans provided to the Polycom field service engineer Base Stations can be mounted easily on raised or acoustical ceiling tiles or on the wall Avoid locating Base Stations in high or hard to reach places as this will hinder maintenance testing and or repositioning Wire specifications The customer s wire contractor is responsible for adhering to all local codes for wiring Polycom recommends UL listed wire that conforms to the following specifications for AWG distance and number of power pairs required for this installation Power Max Cable Feet Max Cable Feet Max Cable Feet Pairs 22 AWG 24 AWG 26 AWG 1 1 100 750 470 2 2 200 1 500 940 3 2 200 2 200 1 400 One additional pair is required for data Attenuation must not exceed 6 8 dB 1 000 feet at 772KHz Wire that is already installed spare house cable can be used when it is available House cable will usually run from the MDF in the telephone equipment room to intermediate distribution frames IDFs spread throughout the facility Install new wire from the closest IDF to the Base Station Be sure no bridge taps multiples or Y connections are created or present SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System
40. ood backboard 6 Place the star washer on top of the ESD strap 7 Insert the 8 x 3 4 screw and tighten to leave 1 8 to 1 4 gap from the wall 8 Repeat for all ESD straps 9 Slide the MCU over the screws until it drops in place 10 Tighten screws fully 11 Ground the unit per Grounding instructions below Grounding instructions E The metal chassis of this unit may contain leakage currents i e touch current which is cumulative when multiple units are Saf connected together to form a system To prevent the summation of a ely leakage currents from being present on exposed metal surfaces the Warning following installation procedure must be followed All system units must be grounded to a protective earth by means of the grounding stud located on the rear panel Refer to the illustration below for recommended continuity connection PN 1725 36097 001_J doc 3 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System 10 32 NUT 10 STAR WASHER GROUND STRAP 10 STAR WASHER 10 32 GROUND POST No more than 15 units may be grounded through one connection to the protective earth ground Systems involving more than 15 units must be broken up into groups of 15 or fewer units with each group provided with an independent protective earthing conductor Connect MCU to demarc blocks Connect the male RJ 21 connector from the appropriate demarcation block to the designated RJ 21 connector
41. otected at both ends by a Quick Clip Fuse from Illinois Tool Works Linx Division model number SCP 2X2 The Quick Clip Fuse replaces the bridging clips on the 66 blocks for all four connections to the non internal Base Station 6l Index A AG Adaptet ccc k iene 29 laude che dg erer deed 60 Alternate sequence 0 cesses eeeneeeeseeteeeeneees 59 EE EE 17 B Base Stationy isis cient ei 28 Cabling Senge eneen Ee 17 19 RT ee 12 Installation sisics scvecst contesdosusicsdsiosdscdescboesdesnet enue 37 EE E 47 Location Worksheet AAA 57 Kitdemt eier SAS EE netstat 39 Outside Wiing eee eects eeseneneneeeeeeees 39 Replacing nnne 54 Battery Chargers ssessssessesrseresresieressesrereeseeress 29 C Cabling Base Station specifications 00 0 0 eee 17 Base Station external 23 Base Station internal sses 17 Demarcation blocks ee ee ee eereeeeeteteeees 23 Exiting the building oo eee eeeeeees 18 Four wire digital 0 ee eee ee eeeeeees 22 UE 35 Prepare Demarc Blocks AAA 20 Q ick Clip FUSE bereet nete 15 RJ 45 MOMUIAL cssccescceeccneceseceeesessensesnsens 19 Shipped with system cece eee cece 29 Troubleshooting cece tees es tees eeeeeeenes 48 Two wire analog or dieital 21 Coiling elipsinis 29 37 Chargers sicwsisssinss dariie a Eugene 29 Compandin gic iiacietiatscocitiaialsti linia tag 60 Configuration sharing 53 Connecting MCU to Telephone System 20 COVELARC icici Seve
42. r the MCU O Spectralink 6000 Wireless Telephones The correct number of handsets for this installation O Battery Chargers SpectraLink 6000 Wireless Telephones require a Battery Charging system usually one per handset O Battery Packs The system may have one or more spare Battery Pack per handset depending on the needs at your location O Documentation and Training Information This includes a user guide for each handset and the CD which contains all referenced documents 29 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System O Grounding materials per section below Grounding Instructions 30 PN 1725 36097 001_J doc Install SpectraLink 6000 System Install MCUs Mount MCUs to wall The MCUs are designed to be mounted on a backboard of 3 4 plywood securely fastened to the wall Mount the MCUs vertically side by side using 2 75 spacing center to center for each unit Do not stack MCUs on top of one another To mount the MCUs 1 Using a1 8 drill bit drill four pilot holes on 2 x 12 1 centers 2 If installing only one MCU insert the 8 x 3 4 screws in the pilot holes and tighten leaving a 1 8 to 1 4 gap from the wall 3 If installing more than one MCU the ESD bonding strap s must be installed between adjacent units 4 Remove the screws from the bottom of adjacent units 5 Place the ESD strap over the pilot holes that span two units and hold it against the plyw
43. se an outlet strip with a built in power switch This allows the MCUs to be turned on and off together 2 Plug the AC adapter into a 110V AC outlet or switch on the outlet strip to apply power to the MCU 3 Verify that leakage current touch current is below 250 pA rms on exposed metal surfaces 4 If leakage is excessive power off the system and re verify ground path continuity Set switch interface type The following steps explain how to assign a switch interface type to the MCU This procedure must be done on each MCU MCUs can be enabled with different mixed PBX integrations within the same system and operate normally However the MCUs must be running the same software See Chapter 8 section Replace an MCU for details on the software update procedure If you need additional help please contact the Polycom Customer Support for assistance 1 Power on the MCU with the mode switch in the NORMAL position Because the MCU does not have a switch type assigned it will alarm the ERROR LED will flash along with STATUS LEDs 1 2 3 4 and 5 This should take less than 2 minutes 2 Power off the MCU 3 Move the mode switch to ADMIN and power on the MCU Within 15 seconds STATUS LEDs 2 and 4 will light 4 Press the STEP button three times PN 1725 36097 001_J doc Install SpectraLink 6000 System STATUS LEDs 1 2 and 4 must be lit LINE LEDs 1 through 8 indicating an unconfigured MCU should also be lit If an
44. stem using the SpectraLink 6100 Master Control Unit MCU The SpectraLink 6100 MCU adds wireless service to your existing telephone system The installation process connects the SpectraLink 6000 System to your telephone system and activates the SpectraLink 6000 Wireless Telephones Polycom Model Numbers This document covers the following registered model numbers SCA416 SCA408 SCA516 SCC408 SCC416 SCD408 SCD416 SCE408 SCE416 SCF4089 SCF416 SCI408 SCI416 SCJ408 SCJ416 SCK408 SCK416 SCL408 SCL416 SCM408 SCM416 SCN408 SCN416 SCO408 SCO416 SCS416 SCT416 SCX416 RCC400 RCO400 RCU100 RCU200 RCU201 MOG400 Related Documents PN 1725 36097 001_J doc SpectraLink 6100 MCU Facility Preparation 1725 36096 001 SpectraLink 6100 MCU Quick Reference 1725 36098 001 SpectraLink 6100 MCU Open Application Interface OAI Gateway Installation and Operation 1725 36120 001 SpectraLink 6020 Wireless Telephone Configuration and Administration Using HAT 1725 36094 001 Installing the Outdoor Base Station 1725 36127 001 Available at http www polycom com support voice proprietary_wireless ind ex html SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System LinkPlus Interface Guide 1725 361xx 001 where xx indicates a number corresponding to the type of PBX Available at http www polycom com support voice wi fi pbx_integration html Customer Support Polycom wants you to have
45. step Turn on the handset to be registered by holding down the PWR key until the handset beeps twice After a few seconds the line indicator LED on the MCU will shine solid red Once the handset is registered the LED for the next line begins to flash To assign the extension number hold down the FCN key until Volume Level displays Press the gt key until EXTENSION displays on the handset Press 0 then enter the correct extension number Press END when finished Repeat steps 3 through 5 for all handsets to be registered When all handsets are registered return the mode switch to the NORMAL position Unregister Handsets If the desired line already has a handset registered to it follow this procedure to unregister the handset 1 PN 1725 36097 001_J doc Move the mode switch on the MCU to the REGISTER position If your system has more than one MCU be sure to move the switch on the correct MCU The LINE indicator LEDs now show which lines have handsets registered Use the STEP button to select the line to be unregistered The LINE indicator LED for a line that has a handset registered to it will flash with the LED mainly on Press the DEL ENTER button The LINE indicator LED for the selected line will be off with a short on flash Register the new handset or return the mode switch to the NORMAL position 43 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System Program Handset Features PBX
46. t simultaneous conversations To optimize performance and reduce the possibility of call blocking distribute the handsets evenly across all MCUs To register a handset to your system do the following 1 Be sure all unregistered handsets are powered off and that there is a Base Station plugged in and within range of the handsets to be registered 2 Move the mode switch to the REGISTER position If your system has more than one MCU be sure to move the switch only on the correct MCU The LED which indicates the Box ID 1 through 4 may change This is normal and is not an error The LINE indicator LEDs now show the registration status of each line Ifthe LED is on a handset is registered to the line Ifthe LED is off no handset is registered to the line 3 Press the STEP button until the LED for the line to be registered flashes Ifthe LED is flashing that line is selected A flash with the LED mainly off indicates no handset registered a flash with the LED mainly on indicates a handset is registered to the selected line PN 1725 36097 001_J doc Connect and Register Handsets Initially Line 2 will flash This is because Line 1 is usually set up as the remote access diagnostic modem To register a handset to Line 1 press the STEP button until Line 1 flashes Ifthe desired line already has a handset registered to it follow the procedure outlined below to unregister the handset then return to this
47. tation If the LED turns solid red there should be an error message on the MCU s STATUS LEDs and the MCU ERROR LED should be lit PN 1725 36097 001_J doc Handset Planning Worksheet Copy and complete this worksheet to keep track of the port numbers extensions users and features assigned to your handsets MCU ID Handset Extension Port ID User Name Feature Notes ge P EE PN 1725 36097 001_J doc On MCU No 1 Reserve Port 1 for access to SpectraLink Diagnostic Modem On MCU No 1 Port 2 is used for administrative programming analog system only 55 Base Station Location Worksheet MCU 10 Base Station Location e g building floor detailed description Port ID Base Station 1 Base Station 2 Base Station 3 Base Station 4 AIOINJ gt MCU Base Station Location e g building floor detailed description Port ID Base Station 1 Base Station 2 Base Station 3 Base Station 4 AIOOINJ MCU Base Station Location e g building floor detailed description Port ID Base Station 1 Base Station 2 Base Station 3 Base Station 4 AIJOINJ MCU Base Station Location e g building floor detailed description Port ID Base Station 1 Base Sta
48. tation location or to reach a Base Station in another building it should be equipped with primary protection according to the NEC and or local codes Wiring that exits the building must also be fuse protected at both ends For example use a Quick Clip Fuse from Illinois Tool Works Linx Division model number SCP 2X2 Insert the Quick Clip fuses in place of bridging clips on a 66 block for the non internal Base Station circuits 1 Mount the outdoor Base Station enclosure to a wall or pole The enclosure should be attached at the highest point available that will provide central coverage for the outdoor area 2 Insert the Base Station cable through the compression fitting and tighten the fitting 3 Wire the Base Station connector just as you wired the RJ 45 connectors for the indoor Base Stations 4 Place the Base Station inside the enclosure with the part number label facing the back of the enclosure 5 Screw the protective cover onto the Base Station enclosure 39 Connect and Register Handsets Set Up Diagnostic Modem S PN 1725 36097 001_J doc Each MCU has an internal modem feature that allows Polycom technicians to dial into the system for troubleshooting and maintenance The modem is enabled on Line 1 when no handset is registered to Line 1 When enabled the modem will auto answer an incoming call to that line This internal modem uses proprietary communication software You cannot use commercial software pack
49. tered to an MCU Register the handset PN 1725 36097 001_J doc 51 SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System Replace a Handset 52 If a handset breaks or needs to be replaced the old handset must be deleted and the new handset added Delete old handset 1 Make sure all unregistered handsets are off If this is not done an unregistered handset may unintentionally register to an available line 2 Move the mode switch to the REGISTER position on the MCU 3 Press the STEP button until the LED for the line to be deleted is flashing red 4 Press the DEL ENTER button You can now register a new handset or return the mode switch to the NORMAL position Register new handset 1 Make sure all unregistered handsets are off 2 Move the mode switch to the REGISTER position 3 Press the STEP button until the desired line to be registered is flashing red Only unregistered lines can be registered 4 Press PWR on the handset that needs to be registered The LED should change to mostly on once the handset is registered Wait at least three seconds and then press END 6 Return the mode switch to the NORMAL position 7 To assign the extension number hold down the FCN key until Volume Level displays Press the gt key until EXTENSION displays on the handset Press 0 then enter the correct extension number 8 When the handset is turned on the extension will be displayed
50. tion 2 Base Station 3 Base Station 4 Bl wo lm PN 1725 36097 001_J doc 57 11 Technical Parameters Select Alternate Spread Spectrum Sequence The SpectraLink 6000 System uses spread spectrum radio transmission Spread spectrum takes a discrete signal such as a digitized voice conversation and spreads it over a wide range of frequencies rather than transmitting at a single carrier frequency The frequency range may need to be adjusted if other wireless devices in your facility such as data terminals or bar code readers share the same frequency band Units shipped from the factory are preset to operate on sequence 1 which spans the entire spectrum from 902MHz to 928MHz If interference between the SpectraLink 6000 System and other 900MHz radio devices is anticipated or observed any one of six alternate sequences can be selected Determine the frequency band of the interfering device then use the frequency ranges below given in MHz to select the best interference avoidance pattern for the situation Sequence Frequencies Used by SpectraLink 1 902 928 902 915 902 909 amp 921 928 914 928 902 904 amp 909 921 904 910 amp 920 928 908 922 NN OD oO RB w Ph To change a system to an alternate sequence perform the following steps for each MCU 1 Wait for any calls in progress to end Power the system off then slide the mode switch to the REGI
51. uence 59 Change CoMpanding eege 60 12 Safety E 61 Er ur EE EAA E A A 63 PN 1725 36097 001_J doc 7 Installation Overview PN 1725 36097 001_J doc Installation has three phases In most cases a separate person is responsible for each phase 1 Site preparation and wire installation This is usually done by a wire technician or contractor 2 Installing the SpectraLink system This is done by Polycom or one of our certified distributors 3 Programming the customer s telephone system to work with the SpectraLink system This is usually done by the customer s system administrator or technician Because these major steps require some parallel activities it is important to coordinate the activities among the persons involved This table lists the installation steps and the person usually responsible for each step SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System Installation Steps and Responsibilities 7 Task Wire Contractor Field Service Customer Project Description or Electrician Engineer Mgr System Admin Site Preparation Determine location of MCU v Run Cable for System Run cable to Base Station v locations Pull cable v Terminate cable at Base Station v locations Prepare and install demarc blocks v Assign and program ports v Connect cables to demarc blocks v Install SpectraLink System Survey site and check 9 components
52. y other combination of UNE LEDs is lit then a switch type has already been selected Go to step 5 to pick the desired switch type Press the DEL ENTER button to select the correct switch interface type With each press of the DEL ENTER button a different series of LINE LEDs will be lit Continue to press DEL ENTER until the correct LINE LEDs are lit Use the following list to select the desired switch interface Switch Interface Line LEDs MCU Type Notes Analog 1 SCA5xx The SCA will only support Analog Comdial 3 SCU5xx DEFINITY Two wire 1 4 SCU5xx DEFINITY Four wire 1 5 SCF5xx Four wire Interface Executone 2 5 SCB5xx The SCB will only support Executone Fujitsu 2 4 SCU5xx Inter Tel 2 3 4 SCU5xx Meridian 1 2 SCU5xx Merlin Legend 1 3 SCF5xx Four wire Interface Mitel 1 2 3 SCX5xx The SCX will only support Mitel NEC 1 2 4 SCU5xx Norstar 2 SCU5xx Panasonic 5 SCP5xx The SCX will only support Panasonic Siemens Rolm 4 SCU5xx Toshiba 2 3 SCU5xx Unconfigured 1 through 8 PN 1725 36097 001_J doc Move the mode switch back to NORMAL The MCU will cycle through diagnostic testing When the system is ready for use the ERROR LED should be off and the LED for the MCU Number 1 to 4 will be lit This should take less than two minutes If the LED for the MCU ID does not light or if an MCU ID is duplicated there is most likely a problem with the IP

Polycom 1725-36097-001 Cordless Telephone User Manual

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