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Plasmon V15 Computer Hardware User Manual

1. ooooomorrcrrnsccrrr eh 86 Connecting the Serial Cable s a a seraa lille rn 86 Setting the Library s Baud Rate oooccccccccco en 87 Accessing Console Using HyperTerminal o oooococccccccc eae 87 Upgrading Firmware via CONSO 8 o oooocccocco eh 88 Creating a Diagnostic Listing via Console lille 90 Viewing the LCD Password via Console oooocccco eee 90 Connecting to an FTP Utility doped Ron D do o kh eel dci bb iier e rac 91 Connecting the Ethernet Cable oooccocccccooo rn 91 Accessing the FTP Utility eek eet et dene DRE ER Rr e ER Roe REOR Rd 91 Upgrading Firmware Via FTP ui ice mura etaed ac ecran Ca e RA ROCA CR ROAD CR 91 Creating a Diagnostic Listing via FTP susce ees m Rees 92 CHAPTER 8 MAINTENANCE AND SERVICE oss RaweRETERERESSAGAEERER AW RT 93 Using Touch up Paint on the Housing ills 94 Cleaning the LID eves eb xe dea ed IE RE E a REO RE REA EE 94 Replacing the Tape Drive o oo oocoooooo rh 94 Preparing for Replacement 95 Removing the Tape DriVe 0oooocooorconrroor hann 96 Installing the Tape Drive siseeeseeee e RR RR RR RA hh 97 Table of Contents Page 9 Resuming Operation ev saecu seruus a EES eR OT ee See AeA 98 If Problems OCCUR rcr 98 Returning the Library for Service 1 0 2 0 0 ee 99 Preparing the Library for Shipping liiis III 99 Removing the Library from the Rack 0 00 cece ete eee 99 Packing the L
2. Drive carrier Accessible from the back panel the tape drive carrier includes a fan and two SCSI connectors If the library contains just one tape drive the unused drive slot is protected by a service access cover Fans The drive and library each include a fan to reduce operating temperature Power entry module The power entry module includes the AC power connector power switch and fuse drawer 9 pin serial port A service technician can use the serial port to perform diagnostic procedures or upgrade firmware Ethernet port optional The Ethernet port allows you to connect the library to a 10 100BaseT Ethernet network SCSI connectors The SCSI connectors allow you to connect the library and tape drive to one or two SCSI buses Plasmon V15 AIT Tape Library User Manual Page 18 Internal Components Magazine Robot Tape Drive Fixed Cartridge Slots Figure 5 V15 Internal Components WARNING AN Removing a drive or access panel with the library powered on may result in exposure the 650 nm 1 2 mW Class 2 pulsed radiation laser scanner Always power off the library and remove the AC power cord before removing or installing an access panel or drive Tape drive The library includes one or two AIT 2 or AIT 3 tape drives which are housed in drive carriers cannot mix AIT 2 and AIT 3 drives in same library Robot T
3. Library Operation Page 57 Closing the Front Door 1 Close the front door Make certain the door closes completely so the door locks can engage The door locks automatically 2 If necessary re enable security Storing Cartridges To maximize the shelf life of your tapes and ensure data integrity follow these guidelines when storing cartridges Store cartridges in a suitable environment Follow the specifications for storage temperature and other environmental requirements as described on the cartridge packaging Do not allow the temperature and humidity in the storage environment to fluctuate Keep the storage location as free of airborne particulates as possible To eliminate obvious sources of particulates do not permit anyone to smoke eat or drink near the storage area and do not store cartridges near a copier or printer that may emit toner and paper dust Store cartridges with the write protect switch in the protected position Store cartridges as soon as possible after you remove them from the library Immediate storage helps avoid many of the conditions that can damage tapes such as temperature and humidity fluctuation particulate contamination and excessive handling If possible store cartridges in a cartridge magazine In the cartridge magazine cartridges are protected from airborne contaminants by a clear plastic cover With the cover in place the magazines can be stacked on top of each other to make the most
4. 8 8 N 23 space 38 9 9 O 24 39 A 10 P 25 39 B 11 Q 26 41 C 12 R 27 96 42 D 13 S 28 E 14 T 29 Encodation Refer to the A M Uniform Symbol USS 39 specification for the description and format of the start series of characters and stop character Quiet Zone The quiet zones are the areas preceding the start and after the stop characters They are clear of any printing or reflective properties that would cause spurious reflections The quiet zones are further defined in the A M Uniform Symbol USS 39 specification Plasmon V15 AIT Tape Library User Manual Page 116 Optical Specification The optical specifications for the bar code labels are listed below Use the white calibration standard to calibrate the print contrast of the Mcbeth PCMII Be sure the filter select switch is on position A for all calibration and measurements The reflectivity of the white background RW is the reflectivity measured in the center of narrow spaces using the Mcbeth PCMII print contrast meter The RW must be between 70 and 85 At this measurement isolated print defects and edge roughness are avoided e Aspot is defined as an area anywhere within the white background in which the reflectivity is less than 65 Spots may not be greater than 0 004 inches 0 102 mm enclosed diameter There may be no more than five spots in the bar code area per label Spots may not be any closer to each other than 0 01 inches 0 254 mm The reflectivity of
5. need new firmware 77 Interface disabled The Set the library to the correct control mode library was not in the correct control mode when the opera tor sent a command 80 Entry Exit Port Hardware Make sure the library and tape drives are not being used Error by any host then reset the library from the operator panel 87 EE caddy removed The If the error persists contact your service provider entry exit port caddy was removed at an unexpected time 88 Entry Exit Port Motor Error Excessive current 89 Caddy not available The Replace the caddy as described in Replacing Cartridges entry exit port caddy was not Using the Entry Exit Port in Chapter 5 inserted correctly If the error persists contact your service provider 90 Drive HW Error The tape Use the Reset Tape Drive option on the operator panel drive could not perform an to reset the tape drive operation because of a hard Make sure the library and tape drive is not being used by ware error any host then reset the library from the operator panel If the error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware 91 Command aborted A diag No corrective action required nostic command was aborted by the operator Appendix C Page 125 LCD Code Description Corrective Action 92 Drive Offline Error The tar geted drive has been taken offline and cannot service command request
6. 003 inches 0 432 mm 0 03 0 076 mm Nominal width of wide spaces and bars 0 047 inches 1 188 mm Inter character gap 0 017 inches 0 001 0 003 inches 0 432 mm 0 03 0 076 mm Bar code element width maximum Measured to the outside of the edge roughness Space width is then the distance between bar maxima Quiet zone at the beginning and end of printed barcode string 10X narrow width 0 17 inches 4 32 mm Total bar code string length includ ing quiet zones nominal 2 956 inches 74 088 mm Barcode string direction May be printed in either direction on the label but must begin end with a valid start stop character Q Edge roughness 0 0015 inches 0 038 mm maximum Tolerances 0 XXXx 0 005 inches 0 XX 0 03 inches 0 XXX 0 127 mm 0 XX 0 762 mm Variation between all wide bars white and black Less than 0 0015 inches 0 0381 mm Variation between all narrow bars white and black Less than 0 0015 0 0381 mm Print side Print the bar code string on the label so it is on the side of the label towards the hub Label stock dimensions 3 110 x 0 669 inches 79 x 17 mm 2 Minimum length for quiet zones start stop and data characters Nominal 2 917 74 088 mm Minimum width No less than 0 059 inches 1 5 mm narrower than the cartridge label recess width Corner cut 0 059 inches 1 5 mm radius The edge
7. 0ooooccrocconr recorre 64 Command Menu Selections oooocoococo hr 69 System Statistics Screens i insi de x Re Re RR AU a RERO A ER RECS ewan AA eee es 71 System Sensor Screens occco llle ehh hh nns 73 AIT 2 Tape Drive Status Light Conditions ooooooccccocoo Ih 76 AIT 3 Tape Drive Staus Light Conditions oooooocccoooccoc Ih 77 Drive Display Messages eresse 64050 cage ed ub adu babe a db be ee A 79 Drive Status Screens so errr rar e A RR ae AA oe Mieke Ga dee 80 Plasmon V15 Tape Library Specifications nnana aaan 109 Ethernet Port Pin Assignments and Functions nassau auaa aaaea 112 V15 Operator Panel LCD Error Codes anaa 116 List of Tables Page 13 Plasmon V15 AIT Tape Library User Manual Page 14 CHAPTER 1 PRODUCT OVERVIEW Congratulations on selecting the Plasmon amp V15 AIT 2 or AIT 3 tape library Your new library provides unattended data storage archiving backup and retrieval for a wide range of systems from small PC workgroups to mid range networks The V15 library can store up to 1 5 terabytes TB of information and can achieve a data transfer rate of up to 12 megabytes MB per second even more using compression Figure 1 The Plasmon V15 Tape Library Product Overview Page 15 Library Features The Plasmon V15 library includes the following features Independent Small Computer System Interface SCSI controllers The library and tape drive each support
8. Appendix B If another SCSI device previously terminated the SCSI bus and is no longer at the physical end of the bus be sure to remove the terminators from that device Compatibility Make sure that your tape drive and library are compatible with the SCSI adapter card and application software you plan to use Visit Plasmon s web site at www plasmon com for compatibility information SCSI Adapter Card Installation Make sure that you installed your SCSI adapter card correctly Refer to the documentation that came with your card for installation and troubleshooting instructions Pay special attention to steps describing setting various jumpers and switches on the card Make sure that the card is properly seated Software Installation Make sure that your application software is installed correctly Refer to the documentation that came with your software Pay special attention to steps describing configuring the software for use with the library and tape drive Control Mode Make certain the control mode is set to SCSI or Sequential See the Library Operation chapter for more information After checking these items reset the library as described in the Library Operation chapter Plasmon V15 AIT Tape Library User Manual Page 106 Problems with Tape Drive Operation If you have been successfully operating the application software and library in the past but are now experiencing problems reading and writing data check the following Write
9. As shown in the following table the Restart option determines what the library does next Table 9 Sequential Mode Restart Option If Restart is The Library On Restarts at slot 1 Off Resumes where it left off Plasmon V15 AIT Tape Library User Manual Page 60 Before restarting the library performs the following actions 1 If the robot is moving a cartridge it finishes the move This includes inserting the cartridge into the tape drive if the robot is moving a cartridge to the tape drive NOTE If you attempt to open the door the library does not release the door interlock until it the move completes 2 The library performs a power on self test POST If you open the door the library performs its POST after you close the door 3 If a cartridge is in the tape drive the robot waits for the cartridge to eject then returns it to its original slot Next Cartridge Option The Next Cartridge option allows you to interrupt sequential processing and specify that the next cartridge the library selects is the cartridge in slot 1 If you want to resume sequential processing from the first cartridge select Next Cartridge from the Sequential Mode menu Setting Sequential Options To set sequential options 1 If the security option is enabled disable it 2 Press MENU to display the menus then press the down arrow until Sequential Mode displays The Sequential Mode screen shows the current setting
10. Cartridges Plasmon V15 AIT Tape Library User Manual Page 26 2 If you plan to use a cleaning cartridge to clean the tape drive place a cleaning cartridge in the fixed slot closest to the tape drive as shown in the following figure Cleaning cartridge slot optional Figure 12 Installing a Cleaning Cartridge CAUTION Use only cleaning cartridges specifically designed for AIT tape drives Using other types of cleaning cartridges voids your warranty Carefully follow all instructions and recommendations provided with the cleaning cartridge Hardware Installation Page 27 Installing Cartridges in Magazine 1 Install cartridges in the magazine so that the write protect switches are up next to the plastic alignment tabs on the top of the magazine as shown in the following figure Write protect switch Alignment tab Figure 13 Installing Cartridges in the Magazine 2 Insert the cartridge magazine into the library so that the plastic alignment tabs are up as shown in the following figure and the alignment grooves are down NOTE The magazine can only be inserted one way do not try to force it into the library If the magazine does not slide in easily check it s orientation and re insert it Magazine alignment tabs Figure 14 Inserting the Magazine 3 Close the library door Plasmon V15 AIT Tape Library User Manual Page 28 Connecting the Library to the SCSI Bus This section provides gene
11. ERE d E 48 Beginning Library Operations xsaskks ke cide RE eee es oahu ade een Oe bee See ee meas 48 CHAPTER 4 ETHERNET CONFIGURATION sd nd A o E AM ARR A 49 Setting Ethernet Addresses ooooooooornrrnrrr eee 50 Viewing the Ethernet Security Screens ooooooocorrrrrcor lise 52 Connecting the Ethernet Cable 000 cee ee 53 Monitoring the Ethernet LEDS societaria daa 54 CHAPTER 5 LIERARY OPERATION cs AIN AAA 55 Replacing Cartridges and the Magazine ocoococccoooo eee 56 Opening the Front Door es c resrrrcisi iersinii Ei te dh nh n a 56 Replacing the Magazine ille 57 Closing the FrontD00F oooocccooo hrs 58 Storing Cartridges crias ri da e eee RR ee eRe ee a Rees 58 Changing the Robot Control Mode 44 va sra eh ea tarde PARRA 58 Operating the Library in Sequential Mode liliis eee 60 Sequential options liliis s 60 LOOP OPON 2x E doni Ed Ee dead Eon cede deme x 60 Restart OpllOID sper Meee oenn Ree em eX P Edere dg dos EE or EROS OR KORR dpa RO TR REUS Ae a ys 60 Next Cartridge Option oed ee Ene e totu Re der BA hoe Bede oleo eed oce e E ares 61 Setting Sequential Opti0NS o ooooocoo es 61 Plasmon Enterprise D User Manual Page 8 Avoiding Interruptions 2 0 0 mme 62 Viewing the Cartridge Inventory 0 cece es 63 Resetting the Library ccoo e 66 Performing Hardware Exercises 0 auauua 66 Using Elements xe
12. Emulation Mode screen shows the new selection 6 If desired press ESCAPE to return to the SCSI Menu Setting the SCSI Parity Option When the SCSI Parity option is enabled the library checks all data coming across the SCSI bus for parity if the SCSI adapter card connected to the library supports parity checking This setting remains in effect across power cycles By default SCSI parity is turned on when the library is shipped NOTE Parity checking for the library can also be enabled through the application software by using the SCSI command MODE SELECT The method used last to set parity checking LCD or SCSI has precedence Parity checking for the tape drive is set separately To set parity checking 1 If the security option is enabled disable it 2 Display the SCSI Menu If necessary press MENU to display the menus or return to the top of the menu selections Press the down arrow key until SCSI Menu is displayed on the screen then press ENTER The SCSI IDs screen appears Plasmon V15 AIT Tape Library User Manual Page 40 3 Press the down arrow key until SCSI Parity displays as shown below This screen shows whether parity is enabled 1 or disabled 0 SCSI Parity 1 4 Press ENTER The following screen displays 5 Use the up or down arrow key to select 1 to turn on parity checking or 0 to turn off parity checking then press ENTER The SCSI Parity Option screen shows
13. For instructions see the Ethernet Configuration chapter Plasmon V15 AIT Tape Library User Manual Page 34 Menus To access the menus press MENU from the keypad The first selection to display is Cartridge Inventory You can then press the up and down arrow keys to loop through the menu options Menus with a triangle symbol contain changeable options Menus with a square symbol IB contain viewable information only Press ENTER to view the options or information available from the menu you want Press ESCAPE to move back to a higher level menu The menu structure for the library is shown below Status Screen Main Menu Cartridge Robot Mode SCSI Menu Ethernet Menu Drive Menu Command Inventory Menu Menu SCSI SCSI IDs Ethernet Drive 1 Menu Move Cartridge LCD Emulation Mode Configuration Drive 1 Status Initialize Element Sequent1 SCSI Parity Network Address Drive 1 Display Status Sequent2 Option IP Address Connect Serial Home Robot Console Subnet Mask to Drive 1 Park Gateway Addr Clean Drive Position to Element Ethernet Security Drive 2 Menu Self Tes
14. If the library and tape drive are not operating as expected refer to the Troubleshooting chapter for information If there is an error code displayed on the LCD see Appendix C If you cannot resolve the problem yourself contact Plasmon see Contacting Plasmon at the back of this manual Beginning Library Operations Before you begin library operations check the following e The cartridge magazine is installed The robot gripper does not contain a cartridge e The library door is closed e The library is in the proper control mode SCSI is the standard operating mode see the Changing the Robot Control Mode section in the Library Operations chapter When you have successfully completed the hardware installation and library configuration use the application software to perform backup and restore operations automatically During normal library operations you do not need to intervene in the cartridge processing However for occasional tasks you may need to perform refer to the Library Operation and Tape Drive Operation chapters If your library includes the optional Ethernet connector and Plasmon Library Monitor software and you want to use it to monitor library operations remotely follow the instructions in the Ethernet Configuration chapter Plasmon V15 AIT Tape Library User Manual Page 48 CHAPTER 4 ETHERNET CONFIGURATION As an option your library may include an Ethernet connection which can be used to remotely view the libr
15. Laser product WARNING Removing a drive or access panel with the library powered on may result in exposure to the 650 nm 1 2 mW Class 2 pulsed radiation laser scanner Always power off the library and remove the AC power cord before removing or installing an access panel or drive Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Plasmon V15 AIT Tape Library User Manual Page 2 CLASS 1 LASER PRODUCT WARNING CLASS 2 LASER DEVICE AVOID DIRECT EYE CONTACT The lower label in the figure above is on the bottom of the laser scanner enclosure internal to the library and is not visible unless the scanner is removed from the robot gripper assembly Industry Canadian Notice per ICES 003 English This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations French Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Notice This equipment has been tested and complies with the following requirements EN 55022 CISPR 22 Class A EN 55024 e EN 61000 3 2 e EN 61000 3 3 Australia New Zealand This equipment has been tested and complies with AS NZS 3548 Preface Page 3 Product Warranty Caution The Plasmon V15 library is warranted free from defects in materials parts and workmanshi
16. Serial Number Displays the drive s serial number Inq Version Displays the four character Inquiry version returned by the drive s SCSI Inquiry command Needs Cleaning Indicates if the drive needs cleaning 1 or not 0 Cart Status Displays the status of the cartridge if any in the tape drive Format Displays the data format of the cartridge currently in the tape drive Warning Indicates that the drive is free of errors 0 or displays an error code Present Indicates whether the drive is not installed 0 or is installed 1 Access Indicates whether the drive is not accessible to the robot 0 because a cartridge is already loaded or the drive s status is unknown or the tape drive is accessi ble 1 because a cartridge is ready to be loaded in the tape drive or the drive is empty Occupied There is no cartridge loaded in the tape drive 1 or a cartridge is loaded 0 Occup Valid Occupied Valid The door has been opened or some other interruption has occurred so the occupied information may not be reliable 0 or the occupied information is reliable 1 Plasmon V15 AIT Tape Library User Manual Page 80 Cleaning the Tape Drive When a drive does require cleaning the library displays a cleaning message on the Status Screen You can clean the tape drives in several ways Use the Autoclean option and store a cleaning cartridge in the appro
17. Wie ti lo S Plasmon V15 AIT Tape Library User Manual Page 52 The following table describes each Ethernet security screen Table 6 Ethernet Security Screens Ethernet Security Description Read Displays the alphanumeric string for the Read Com munity contained in the SNMP administration frame work This value can only be changed in the library s console interface Write Displays the alphanumeric string for the Write Com munity contained in the SNMP administration frame work This value can be changed in the library s console interface or in the Library Monitor software Bcast Broadcast Displays the alphanumeric string for the Broadcast Community contained in the SNMP administration framework This value can be changed in the library s console interface or in the Library Monitor software FTP User Displays the FTP user name up to 16 characters The default is anonymous FTP PW Password Displays the FTP password up to 16 characters The default is Plasmon Connecting the Ethernet Cable This section describes how to connect the library to the server by attaching an Ethernet cable to the Ethernet port The Ethernet port is located on the back of the library as shown in the following figure For Ethernet cable specifications see Appendix A Ethernet port Figure 20 Ethernet Connector Ethernet Configuration Page 53 To connect
18. check the library s status information from a remote location create diagnostic listings and upgrade firmware With Library Monitor up to 10 remote client users can simultaneously access library information without interrupting library operation Tabletop or rack mount configuration The library is designed as a tabletop unit but can also be mounted in a standard 19 inch rack If desired you can mount two V15 libraries side by side on a single rack shelf Rack mounting kits are available from Plasmon Plasmon V15 AIT Tape Library User Manual Page 16 Library Components This section provides an overview of the library components Front Panel Components LCD Keypad Door in MIN WI SN A Figure 3 V15 Front Panel Components Door The door allows manual access to the library s internal components including the tape drive and cartridges The door is secured by a solenoid activated electronic locking system LCD and keypad The front panel includes a keypad and a two line 32 character LCD The LCD and keypad allow you to view the operational status of the library access a menu of operations and view messages Product Overview Page 17 Back Panel Components Drive Carrier pone ue p Library SCSI qa Connectors Ethernet Port Power Entry Module 9 pin U Serial Port Drive Fan Library Fan Figure 4 V15 Back Panel Components
19. correct control mode For most applications the control mode should be set to SCSI Plasmon V15 AIT Tape Library User Manual Page 98 If you cannot solve the problem yourself contact your service provider or Plasmon Technical Support see Contacting Plasmon at the back of this manual Returning the Library for Service If you need to return the library to the factory for service contact your service provider If your service provider instructs you to return the library directly to Plasmon contact Plasmon Technical Support to obtain a Return Materials Authorization RMA number and the shipping address see Contacting Plasmon at the back of this manual When you have the RMA number follow the instructions starting on the next page Preparing the Library for Shipping To prepare the library for shipping _ Before powering off the library select Park and Unlock for Shipping from the front panel s keypad The robot then moves to the correct position to accommodate the packing materials and the front door unlocks 2 If necessary remove all cartridges from the magazine and fixed slots Make certain the robot gripper and the tape drive do not contain cartridges 3 Power off the library 4 Remove the power cord the SCSI cables and any terminators Do not ship these items if you are returning the library to the factory Removing the Library from the Rack If the library is installed in a rack remove it as follow
20. efficient use of storage space Changing the Robot Control Mode To determine which interface controls robot motion you can set the library to one of the following control modes SCSI LCD Sequential or Console These control modes allow you to operate the library with the application software SCSI operate the library as a stacker device Sequential or perform diagnostic functions on the library LCD or Console The standard operating mode is SCSI which is also the default setting for the library NOTE Control mode settings remain set through subsequent power cycles Plasmon V15 AIT Tape Library User Manual Page 58 Control modes are described in the following table Table 7 Robot Control Modes Control Description Mode SCSI mode In this standard operating mode the application software controls the motion of the robot by issuing SCSI com mands across the SCSI bus Note The application software can issue commands to the library regardless of the control mode However the library must be in SCSI mode for the software to control robot motion Sequent1 In these modes the robot picks all cartridges sequentially and from the first cartridge in the magazine through the last Sequent2 cartridge in the fixed slots or the last data cartridge slot specified by the Max Addressable Slot option In Sequent1 mode the cartridges are processed in Drive 1 only In Sequent2 mode the cartridges are processed in Drive 2 on
21. independent sets of SCSI messages and commands and are available in a wide low voltage differential LVD SCSI configuration The wide SCSI configuration allows attachment of up to 16 devices to a single SCSI bus One or two AIT tape drives cannot mix AIT 2 and AIT 3 drives in same library These tape drives are installed in drive carriers which allow for easy removal and installation As shown below the back panel of the drive carrier includes a fan to maintain the operating temperature and SCSI connectors for connection to the SCSI bus Fan Drive carrier SCSI P d connectors Figure 2 Tape Drive Carrier Fifteen storage slots Cartridges are stored in one removable cartridge magazine containing ten slots and five additional cartridge slots mounted to the left of the tape drive A robotic cartridge handler robot The robot moves cartridges between storage slots and the drive As an option the robot may also include a barcode scanner that can read labels on cartridges to maintain a cartridge inventory A liquid crystal display LCD The LCD on the front panel provides a way to monitor library operations select configuration options and control the robot Optional Plasmon Library Monitor software and Ethernet connector As an option the library can include an Ethernet connection and Library Monitor software which can be installed on the host computer and viewed in a standard web browser The software provides a way to
22. it Avoid resetting or power cycling the library when a cartridge is in the tape drive or the robot Do not open the door unless absolutely necessary During operation open the door only to replace the magazine after the library has processed all the cartridges Never force the door The library does not release the door until it completes a cartridge move or load already in progress Certain applications may also prevent the door from being opened Do not remove a cartridge from the tape drive or insert a cartridge into the tape drive If you want to remove a cartridge wait until the robot has placed it in the magazine before removing it If you want to add a cartridge add it directly to the magazine Plasmon V15 AIT Tape Library User Manual Page 62 Viewing the Cartridge Inventory The Cartridge Inventory screens allow you to view information the library maintains for each storage element the magazine slots the fixed slots the tape drive and the robot To view the cartridge inventory 1 From the operator panel keypad press MENU to display the menus The first menu item to appear is Cartridge Inventory as shown in the following example Cartridge Inventory 2 Press ENTER to display the first inventory information screen Press the down arrow key to display additional screens There are two screens that show inventory information The first screen shows information about the slots in the magazine M 1
23. library and tape drives are not being used ating system experienced an by any host then reset the library from the operator error panel If the error persists contact your service provider 221 Could not set alarm The library s operating system experienced an error 222 OS message failure The library operating system expe rienced an error 225 M Bus Timeout No acknowl Ensure no commands are active to the library Reset the edgement from internal M bus library If error persists contact your service provider device 226 Mbus interrupt timeout The Make sure the library and tape drives are not being used robot command processor by any host then reset the library from the operator timed out before setting an panel interrupt If the error persists the robot may need to be replaced Contact your service provider 227 Mbus acknowledge failure The robot command processor failed to respond to a com mand 230 DHCP server timeout The This error occurs only when the optional Ethernet inter Ethernet DHCP server could face is installed Set the network address to Static and not assign an IP address for set the desired IP address see Setting Ethernet the library Addresses in Chapter 4 236 SCSI Configuration Error If power cycling the library does not recapture this infor Configuration start ID is mation contact your service provider invalid 237 SCSI Configuration Error Configuration field is invalid 238 SCSI Co
24. on the POST Barcode Scan option 1 If the security option is enabled disable it 2 Display the Config Menu If necessary press MENU to display the menus or return to the top of the menu selections Press the down arrow key until Config Menu is displayed on the screen as shown below The second line of the Config Menu shows the current baud rate and whether autoclean is enabled Config Menu 115200 CLN off Press ENTER 4 Press the down arrow key until POST Barcode Scan Option displays This screen shows whether barcode scanning is enabled 1 or disabled 0 POST Barcode Scan Option Press ENTER The following screen displays Scan Barcodes during POST oT Use the up or down arrow key to select 1 which turns on the option or select 0 to turn the option off Press ENTER The POST Barcode Scan Option screen displays the new setting If desired press ESCAPE to return to the Config Menu Plasmon V15 AIT Tape Library User Manual Page 44 Setting the Verify Barcode Checksums Option If you use barcode labels that contain checksum characters you should enable the Verify Barcode Checksums option If you do not use barcode labels that include checksum characters or if you mix labels containing checksum characters with labels that do not you should turn off the Verify Barcode Checksums option By default this option is turned off NOTE If your library do
25. open the library door and remove the magazine in front of the drive Table 15 AIT 3 Tape Drive Staus Light Conditions LED States Condition Tape Motion left LED on Tape is loaded Tape Motion left LED flashing SCSI activity is occurring Cleaning Request middle LED on Cleaning is required Cleaning Request middle LED flashing Cleaning activity is occurring Replace Tape LED right on Media error All LEDs flashing Hardware error Tape Drive Operation Page 77 Viewing the Drive Display Screens You can view additional information about the drive s status from the Drive Display screens To view the Drive Display screens 1 From the operator panel keypad press MENU to display the menus Press the down arrow key until Drive Menu appears Drive Menu AIT 2 Press ENTER The Drive 1 Menu appears Drive 1 Menu AIT 3 Use the up or down arrow key to select the desired drive menu then press ENTER A screen similar to the example below displays Drive 1 Status Ready NOTAPE 4 Press the down arrow until Drive n Display appears then press ENTER Plasmon V15 AIT Tape Library User Manual Page 78 The following table lists some messages that can appear for the selected AIT tape drive Table 16 Drive Display Messages Message Condition READY NOTAPE The tape drive is ready to accept a cartridge LOADING Tap
26. parallel lines to transmit signals between devices on the bus Appendix B Page 113 SCSI ID Each device on the SCSI bus must have a unique ID The host computer uses these IDs to identify each device The SCSI ID also determines which device has priority when more than one device is trying to communicate with the host The lower the ID the lower the priority of the device NOTE A device s SCSI ID does not depend on physical location For example the last device on a multi device SCSI bus can have a SCSI ID of 2 The library can use two SCSI IDs one for the robot and one for the tape drive Separate IDs allow the robot and tape drive to operate as independent devices receiving different sets of SCSI commands from the host SCSI Bus Termination If the library is the last device on the SCSI bus you must terminate the bus by installing a pass through terminator on the library s unused SCSI connector Or if there is an unused connector at the end of the SCSI cable you can terminate the bus there The library does not supply terminator power For the recommended terminator to use with the library see Appendix A NOTE Plasmon recommends using active termination Plasmon testing has shown that older passive termination does not provide rising edge transitions that are fast or clean enough at fast SCSI speeds Plasmon V15 AIT Tape Library User Manual Page 114 APPENDIX C BAR CODE LABEL SPECIFICATION This appendix provides spe
27. provider 70 Mbus failed The robot com mand processor experienced an error Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists the robot may need to be replaced Contact your service provider 72 Front door is open The front door was open at an invalid time or the door sensor is malfunctioning Close and lock the door Reset the library from the operator panel If the error persists the solenoid or door sensor may need to be replaced Contact your service provider Plasmon V15 AIT Tape Library User Manual Page 124 LCD Description Corrective Action Code 73 Stepper Move Fail The firm Make sure the library and tape drives are not being used ware failed to complete a step by any host then reset the library from the operator per move panel If the error persists contact your service provider 74 Unoccupied drive bay A Install a tape drive or a drive carrier service access tape drive or service access cover cover is not installed in the If the error persists contact your service provider drive bay 75 Internal S W error Firmware Make sure the library and tape drives are not being used error by any host then reset the library from the operator panel If the error persists contact your service provider You may be asked to supply a diagnostic listing you may
28. the Ethernet cable 1 Insert one end of the cable into the Ethernet port until you hear it snap into place 2 Connect the other end of the cable to the server where you plan to install the Library Monitor software Monitoring the Ethernet LEDs The Ethernet light emitting diodes LEDs indicate the operating status of the Ethernet connection The two LEDs are located above the Ethernet port as shown below Link LED r Activity LED 87654321 Figure 21 Ethernet LEDs The Link LED turns on when a link to the network has been established The Activity LED blinks when data transmission or reception is taking place Plasmon V15 AIT Tape Library User Manual Page 54 CHAPTER 5 LIBRARY OPERATION This chapter describes the following library operations you may need to perform Replacing cartridges and the magazine Storing cartridges e Changing the robot control mode Operating the library in sequential mode e Viewing the cartridge inventory Resetting the library e Performing hardware exercises e Displaying information about the library NOTE The application software automatically controls the library s robotics to perform backup and restore operations Normally you do not need to intervene in the cartridge processing However you may occasionally need to perform the tasks described in this chapter Library Operation Page 55 Re
29. the library for service if necessary Chapter 9 provides troubleshooting recommendations Appendix B provides an overview of the SCSI interface Appendix C lists error codes and corrective actions If you need to contact Plasmon for supplies technical support or service see the Contacting Plasmon at the back of this manual Preface Page 5 Conventions Used in This Manual This manual uses the following conventions ENTER Boxed text indicates keys on the operator panel Notices Three levels of notices are used throughout this document WARNING A WARNING is used to alert the reader to situations or conditions that could potentially result in personal injury fire hazard or equipment damage CAUTION A CAUTION is used to warn of undesirable procedures or of situations in which equipment damage could result NOTE A NOTE is used to emphasize an area of text or to provide additional information Plasmon V15 AIT Tape Library User Manual Page 6 TABLE OF CONTENTS xoc A A E a E M sens 1 COPY cea nes P 1 Disclaimer 2 i445 ve eee se REOR RE REGN Rd NE EET RARE di 1 Trademark Notices o o o oooooooororo llle 1 Revision MISIOISE dus eiaa a oaa devi daeiweoddakabaet es A desea deed 1 Safety Agency Standards iu esha wap ra xp me qe ge gas Ake OM WERE Aa oe St Ge e t qus 2 FCG Notice x oi aed wea bP heeds eee Co eh aw Boe ees 2 Laser Safety Notice P rr 2 Industry Canadian
30. 1 3 Use the up or down arrow key to select the baud rate that matches the baud rate of the host computer then press ENTER Accessing Console Using HyperTerminal NOTE These instructions assume you are using HyperTerminal a communications package available with Microsoft Windows f desired you can use a different terminal emulation software package To access Console using HyperTerminal 1 From your computer launch HyperTerminal 2 In HyperTerminal s Connection Description screen enter a name and choose an icon for this communications session 3 In HyperTerminal s Connect To screen choose the communications port you are using from the Connect Using field Click OK 4 In the Properties screen make sure the fields contain the following values then click OK e Bits per second baud rate of the computer e Data bits 8 e Parity bits none Stop bits 1 Flow control none Diagnostics and Firmware Page 87 5 Check the ASCII setup from HyperTerminal a b g From the File menu select Properties In the Properties screen select the Settings tab In the Emulation mode field select ANSI Click on the ASCII Setup button In the ASCII Setup screen make sure none of the boxes have check marks Uncheck the boxes if necessary Click OK in the ASCII Setup screen Click OK again in the Properties screen 6 The Console program should now appear in HyperTerminal s main window If necessar
31. 8 gt Eimon P N 97701854 E PREFACE Copyright Copyright 2003 by Plasmon All rights reserved This item and the information contained herein are the property of Plasmon No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the express written permission of Plasmon 4425 ArrowsWest Drive Colorado Springs CO 80907 4271 Disclaimer Plasmon makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Plasmon reserves the right to revise this publication without obligation of Plasmon to notify any person or organization of such revision or changes Trademark Notices Plasmon is a U S registered trademark of Plasmon All other product names are trademarks or registered trademarks of their respective owners Revision History Revision Date Description A Initial release B June 2002 Reformated document C August 2002 Added AIT 3 D November 2002 Added Bar Code Label Specification E January 2003 Added ESD Caution to Hardware Installation NOTE The most current information about this product is available on the Plasmon web site www Plasmon com Preface Page 1 Safety Ag
32. Notice per ICES 003 n nnan nnana 3 European Notice 0 0000 eee eens 3 Australia New Zealadd o o oooooo ll 3 Product Warranty Caution PETS 4 How TO USE THIS MANUAL 002 E A dE EE ER qat rd 5 First Time Installation llle RRIRRRRR IRI 4c 5 OPGIAUlON PI LUTTE 5 Troubleshooting and Service exce koe x RR axe Reha AR AR CIC ACA ek eR 5 Conventions Used in This Manual llle 6 NOUCES sac cera REA A UE RE EXE eng A ete a eie m t airs 6 TABLE OF CONTENTS Loos ux Pu CRCREREEREARRSEEREZAWEA dd eee Es 7 LIET OF PRUSIA AAA AAA 11 LIETOF TABLES ne RRA AAA AAA 13 CHAPTER 1 PRODUCT AM A 15 Library FOSSIL 16 Library Components ieai a ii aa da a ee oe Ra io ee E 17 Front Panel Components o 17 Back Panel Components o 18 Internal Components 0 000 ce e rr 19 CHAPTER 2 HARDWARE INSTALLATION amp ssudnaaet sx AAA AAA 21 Unpacking the EIDPaPy s uuu duo sore e CR em RR t RR RORIS Ret oe YAN CA dte aed 22 Obtaining Accessories and Equipment 0 20 ee 23 Selecting Cartridges 0 da baa ee ae ee eka dX Roda UR de eee 23 Selecting Cleaning Cartridges 0 0 0 0 ect eee 24 Selecting Application Software n saasaa aaee ses 24 Preparing for Hardware Installation aaa 24 Preparing and Installing Cartridges 0 0 ee 25 Table of Contents Page 7 Preparing Cartridges ums ia 25 Installing Cartridges in Fixed Slots a a 0 ccc e
33. SI Parity By default parity checking is enabled If desired you can disable parity checking for the library if the SCSI adapter card connected to the library does not support parity checking Configuration Menu Baud Rate Setting a baud rate is only required for communicating over the serial port for firmware upgrades and diagnostics You do not need to set this option for normal library operations Clean Slot These three options allow you to set up automatic tape drive Autoclean cleaning Clean Cycles Left Note To use automatic cleaning a cleaning cartridge must be installed POST Barcode Scan If your software application does not automatically scan barcode labels when the library powers up or when the door is opened and closed you can set this option so the library automatically scans the labels By default this option is turned off when the library is shipped Note If your library does not include a barcode scanner the LCD shows N A after the option Verify Barcode Checksums This option instructs the library to look for barcode labels with checksum characters If you plan to use barcode labels that include checksum characters you should enable this feature By default this option is turned off when the library is shipped Note If your library does not include a barcode scanner the LCD shows N A after the option Security Menu Security By setting security you prevent unau
34. This appendix provides an overview of the SCSI interface and some general guidelines for connecting the library to the SCSI bus SCSI Components The SCSI system consists of the following components nitiator The host computer system acts as the initiator of commands It consists of the application software the operating system the device driver and the SCSI adapter card Bus The SCSI cables connected to the adapter card and to the library as well as other devices on the bus provide a pathway or bus for passing commands Targets The library and the tape drive are peripheral devices or targets that are capable of receiving commands from the host Up to sixteen devices including the host computer can be connected to the wide SCSI bus and up to eight devices can be connected to the narrow SCSI bus SCSI Bus Considerations This section provides the basic guidelines and considerations for setting up the library on the SCSI bus LVD SCSI The Plasmon V15 supports an LVD low voltage differential SCSI configuration Every SCSI device attached to the SCSI buses connecting to or from the library must also be LVD NOTE Although LVD SCSI is compatible with single ended SCSI Plasmon does not support single ended devices on the library s LVD SCSI bus Do not connect the LVD library to a high voltage differential HVD SCSI bus Wide SCSI The library is available in wide SCSI configurations only A wide SCSI bus uses 68
35. a problem to Plasmon Technical Support you may be asked to create a library diagnostic listing via the console interface A diagnostic listing is created when you use a terminal emulation program such as HyperTerminal to send an ASCII copy of the diagnostic buffer from the library to the host computer This buffer information can be used by support personnel to troubleshoot incidents with the library To create a diagnostic listing 1 Access the console interface by following the steps in the Connecting to the Console Interface section of this chapter 2 From the Help screen type dump for a library diagnostic listing Press ENTER 3 Using your terminal emulation program specify the file name for the diagnostic listing and specify ASCII as the file transfer type for the diagnostic data NOTE If you do not specify a path with the file name the file is written to the default directory on the current drive 4 When the file is completely transferred your terminal emulation program may require you to close the file and press ENTER to return to the console screen Viewing the LCD Password via Console You can view the LCD password from the Configuration Information screen in the console interface To view the LCD password 1 Access the console interface by following the steps in the Connecting to the Console Interface section of this chapter 2 From the Help screen type config and then press ENTER 3 When the Configur
36. abel matched the template sent with the last SCSI SEND VOLUME TAG command 1 or not 0 Plasmon V15 AIT Tape Library User Manual Page 64 Cartridge Description Inventory Field Source Displays the index of the last storage element from which the cartridge was moved If the Source displays 255 the cartridge in that element has not been moved since the last reset Address Displays the SCSI address of this element Reserved Indicates whether the element is reserved by the host 1 or not 0 Rsv Host ID Displays the SCSI ID of the host that has reserved the library if it is reserved Reserve ID Displays the ID that the element is reserved under This is a number assigned by a host when the reservation was made If there is no reservation the Reservation ID and Host ID columns display 0 X Axis Displays the distance the robot must move along the X axis to the specified element location W Axis Displays the distance the robot must move along the W axis to the specified element location A value of 0 indicates the robot is at the front a value of 500 indicates the robot is at the back Total Puts Displays the number of times the library placed a cartridge in that element since the last reset Total Put Displays the number of times the library retried placing a Retries cartridge in that element since the last reset Total Pick Displays the number of times the library
37. accepts a change STATUS Displays the Status Screen which shows library status tape drive status and operator messages MENU Displays a menu of options for configuring the library view ing information screens and issuing commands to the library UNLOCK DOOR Stops robot operations and releases the door s interlock mechanism The door can then be opened manually RESET Displays the Reset screen which allows you to reset the library Error Codes If a hardware error occurs an error code appears on the Status Screen one frame at a time Refer to Appendix C for help in diagnosing and correcting errors You must correct the error before operation can continue Configuring the Library This section describes how to set the library s configuration options Refer to the table below for an explanation of each configuration item and determine which ones you need to set Then follow the appropriate steps in this section to set those options NOTE Ethernet configuration control modes and sequential mode configuration are described later in this manual Configuration Page 37 Table 4 Library Configuration Options Configuration Description Option SCSI Menu SCSI IDs Setting SCSI IDs is required for library operation View the default settings and change them if necessary Emulation Mode Setting an emulation mode is required if your application software does not support a Plasmon V15 SC
38. ach axis thing that might be obstructing the gripper or the robot s path along the reach axis Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If there are no obstructions and the error persists the robot may need to be replaced Contact your service provider Plasmon V15 AIT Tape Library User Manual Page 122 LCD Description Corrective Action Code 32 Barcode module failure The Make sure the library and tape drives are not being used barcode module is not func tioning properly by any host then reset the library from the operator panel If the error persists the barcode module may need to be replaced You may need to supply a diagnostic listing you may need new firmware Contact your service pro vider 34 RRC sensor failure The Open the door and remove the magazines Look for any robot gripper sensor failed thing that might be obstructing the gripper or the robot s path along the reach axis Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If there are no obstructions and the error persists the robot may need to be replaced Contact your service provider 35 RRC communication fail Make sure the library and tape drives are not being used ure The library cannot com by any host then reset the library from the operator municate with the robot
39. ad new firmware from Plasmon s web site www plasmon com or you can contact Plasmon Technical Support 2 Connect to an FTP utility by following the steps in the Connecting to an FTP Utility section of this chapter Diagnostics and Firmware Page 91 3 As a precautionary measure make a copy of the current firmware by creating a new directory for it and using a get FTP command to copy the current firmware into the new directory If necessary you can obtain the current library firmware version number as described in the Displaying Library Information section of the Library Operation chapter CAUTION Do not attempt to perform library operations or to power down the library until after it automatically resets 4 Use the FTP command for your utility to transfer the new firmware to the library For example issue put filename out where ilename out is the name of the new firmware The system initiates the firmware upgrade and displays its progress on the library s LCD screen When the upgrade has completed successfully the library automatically resets Creating a Diagnostic Listing via FTP If you report a problem to Plasmon Technical Support you may be asked to create a library diagnostic listing via FTP A diagnostic listing is created when you use an FTP utility to send an ASCII copy of the diagnostic buffer from the library to the host computer This buffer information can be used by support personnel to troubleshoot incidents wit
40. ange the voltage setting Hardware Installation Page 31 Powering on the Library To power on the library 1 Make sure the library s door is closed and latched 2 Power on the host computer system NOTE If your host system requires that attached peripheral devices are powered on before the host power on the library before you power on the host 3 Push the power switch on the back of the library to the on position the I is pressed Wait while the library performs its power on sequence During this time the following activities occur e The cooling fans begin to operate The LCD illuminates and displays power on messages The tape drive and the library perform a power on self test Verifying the Hardware Installation After the library powers on the LCD displays the Status Screen As shown in the example below the first line of the Status Screen displays the product name and the second line shows status for the drive ready no tape loaded Plasmon AA DReady No Tape If the library powered on as described above continue with library configuration in the next chapter If the library did not power on as described above check the following s the power switch on Is the power cord inserted correctly e Is the library door closed and locked Is the SCSI bus terminated Is the SCSI cable connected to the library and host computer Is the host computer system turned on e Is there an error code disp
41. ary s operation with the Plasmon Library Monitor software and to access the library s firmware via FTP For more information about upgrading firmware see the Diagnostics and Firmware chapter This chapter describes the following Configuring the library for use with Ethernet e Viewing the Ethernet Security screens Connecting the Ethernet cable Monitoring the Ethernet LEDs NOTE If the library includes an Ethernet connection it also includes a CD that contains the Plasmon Library Monitor software For software installation instructions refer to the readme file on the CD The Library Monitor software can be installed before or after Ethernet configuration Ethernet Configuration Page 49 Setting Ethernet Addresses This section describes how to set the network addresses that enable the library to communicate in the Ethernet network For more detailed information about these addresses see the table on the next page and the readme file for the Library Monitor software NOTE If your library does not include an Ethernet configuration the Ethernet screens are not available on the LCD display To set the Ethernet addresses 1 From the operator panel keypad press MENU to display the menus Press the down arrow key until Ethernet Menu is displayed on the screen This menu shows the current Ethernet addresses similar to the ones in the following example Ethernet Menu S 20052 lio hs 8 2 Press ENTER Th
42. ate column To change the ID use the up and down arrow keys to toggle through values When you have set the SCSI IDs press ENTER to save your changes The screen displays a status message for the ID you changed When the library has finished changing the IDs the SCSI IDs screen displays the new settings If desired press ESCAPE to return to the SCSI Menu Configuration Page 39 Setting the Emulation Mode This section describes how to configure the library so that it emulates an Exabyte 210 or 480 library by returning EXB 480 EXB 430 or EXB 210 in response to a SCSI INQUIRY command You may need to set emulation if your software package does not yet support the Plasmon V15 but does support an Exabyte 480 430 or 210 To emulate an Exabyte 480 430 or 210 If the security option is enabled disable it 2 Display the SCSI Menu If necessary press MENU to display the menus or return to the top of the menu selections Press the down arrow key until SCSI Menu is displayed on the screen then press ENTER The SCSI IDs screen appears 3 Press the down arrow key until Emulation Mode displays as shown below This screen shows the current emulation mode none EXB 210 EXB 480 or EXB 430 Emulation Mode None 4 Press ENTER The following screen displays Emulation Mode None T 5 Use the up or down arrow key to select EXB 210 or EXB 480 then press ENTER The
43. ation Information screen appears you can view the password next to the LCD password field Plasmon V15 AIT Tape Library User Manual Page 90 Connecting to an FTP Utility This section describes how to connect your library to a host computer and how to access an FTP utility You can use an FTP utility to upgrade library firmware or create a diagnostic listing Before accessing an FTP utility you must have the following Host computer that uses a pin through hole RJ 45 shielded Ethernet connector A Category 3 10BaseT connection or Category 5 100BaseT connection data grade cable e Software that supports RFC 959 file transfer protocol Connecting the Ethernet Cable Connect the Ethernet cable as described in the Ethernet Configuration chapter Accessing the FTP Utility From your host computer activate the FTP utility you are going to use NOTE If you do not know the FTP user name or password you can view them on the front panel display from the Ethernet Security screen Upgrading Firmware via FTP CAUTION Do not upgrade firmware unless Plasmon Technical Support advises you to do so If performed improperly the upgrade procedure can render your device inoperable Please consult with Technical support before performing an upgrade They can help you select the most appropriate upgrade method for your particular model To upgrade the library firmware via FTP 1 Obtain new firmware for the library You can downlo
44. chment plug on one end The power cord must have a molded IEC type CEE 22 female connector on the other end The cordage must be an SJT or SVT type 3 conductor 18 AWG minimum The power cord must comply with local electrical code Criteria for an international 220 VAC power cord e The power cord must have an attachment plug of the proper type rating and safety approval for the intended country The power cord must have an IEC 320 female connector on one end The flexible cord must be harmonized to CENELEC publication HD 21 The electrical characteristics and rating must be minimum HOSVVF3G0 75 6 A SCSI Cable and Terminator Specifications This section describes the SCSI cable and terminator requirements SCSI Cables Plasmon recommends using wide LVD SCSI cables that conform to SCSI 3 specifications NOTE To comply with the regulations and standards listed at the front of this manual all SCSI cables you use with the library must be properly shielded Plasmon V15 AIT Tape Library User Manual Page 110 SCSI Cable Length The maximum allowable cable length for an LVD SCSI bus including all internal and external cables is specified as follows f you have more than two devices on the LVD bus the maximum allowable length is 12 meters 39 feet f you are making a point to point connection target and initiator only the maximum length is 25 0 meters 82 feet To determine the cable length of the bu
45. cifications for creating bar code labels used on cartridges in Plasmon AIT libraries The specifications are defined to both standardize the label and allow users the option of purchasing or printing their own labels Overview The AIT cartridge label uses the bar code symbology of USS 39 A description and definition of this symbology is available from the Automatic Identification Manufacturers AIM specification Uniform Symbol Specification USS 39 and the ANSI MH10 8M 1993 ANSI Barcode specification Bar Code Characters Print the bar code in accordance with the latest revision of the ANSI MH10 8M specification Code 3 of 9 The bar code can have between seven and nine characters as shown in the following table Top 1 start character 4 to 6 alphanumeric characters which you select from the following table 1 checksum character Bottom 1 stop character Checksum Character NOTE The checksum character is mandatory to these labels The checksum character is computed as the character corresponding to the modulus 43 sum of all the values in the eight character section of the bar code Character values are derived from the following table Appendix C Page 115 Label Value Label Value Label Value Character Character Character 0 0 F 15 U 30 1 1 G 16 V 31 2 2 H 17 W 32 3 3 18 X 33 4 4 J 19 Y 34 5 5k K 20 Z 35 6 6 L 21 36 7 7 M 22 36
46. cleaning 81 ejecting cartridge 83 installing 97 removing 96 replacing 94 resetting 84 status 76 unload button 83 termination SCSI 114 terminator SCSI 111 troubleshooting 105 Index Page 133 U unload button 83 unlock door key 37 unpacking the library 22 V verify barcode checksum option 45 verifying hardware installation 32 W weight and size of library 109 wide SCSI 113 write protect switch 26 Plasmon V15 AIT Tape Library User Manual Page 134 Contacting Plasmon To obtain technical support in the United States Plasmon Technical Support 1 877 585 6793 1 719 593 4192 fax e mail support plasmon com World Wide Web www plasmon com To obtain technical support in Europe Plasmon Technical Support 44 0 1763 262 963 44 0 1763 264 444 fax e mail support plasmon co uk World Wide Web www plasmon com International Calls 1 719 593 4437 1 719 593 4192 fax Plasmon Storing More Of Your Digital World
47. des a list of suggestions for solving problems that may occur when you are installing and operating the library and the enclosed tape drive NOTE If an error code appears on the LCD refer to Appendix C If the status light on the tape drive is flashing see Reading the Tape Drive Status Light in Chapter 6 Troubleshooting Page 105 Problems with Library Installation If your library and application software are not communicating after installation and configuration check the following SCSI IDs Make sure that the SCSI IDs you selected for the tape drive and library are not the same as the ID used by any other SCSI device on that bus including the SCSI adapter card Refer to the Configuration chapter for information about setting the SCSI IDs SCSI Bus Connections Make sure that you have connected the SCSI cables to the appropriate SCSI connectors on the back of the library See the Configuration chapter and Appendix B for more information SCSI Cabling Make sure that all SCSI cables are securely connected at both ends LVD HVD and Single ended SCSI Devices Because the library is an LVD device all other devices on the SCSI bus must be LVD Narrow SCSI and Wide SCSI Because the library is a wide SCSI device all other devices on the bus must be wide SCSI Cable Lengths Make sure the internal SCSI cabling does not exceed maximum lengths see Appendix B Termination Make sure your bus is properly terminated as described in
48. e Drive This section describes how to replace the tape drive Tape drive kits are available from Plasmon The tape drive is shipped to you in the drive carrier You cannot install a tape drive into the library without a drive carrier WARNING Removing a drive or access panel with the library powered on may result in exposure to the 650 nm 1 2 mW Class 2 pulsed radiation laser scanner Always power off the library and remove the AC power cord before removing or installing an access panel or drive Plasmon V15 AIT Tape Library User Manual Page 94 Preparing for Replacement 1 Obtain a 2 Phillips cross recess screwdriver 2 Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use an antistatic mat and grounded static protection wristband during installation If a mat and wristband are not available touch a known grounded surface such as the computer s metal chassis 3 Power off the library and disconnect the power cord WARNING Before performing any installation or maintenance procedures be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet WARNUNG Vor der Ausfuhrung von Installations oder Wartungsarbeiten ist daraufzu achten da der Library Netzschalter auf Aus gestellt ist und da das Anschlufikabel non der Library und der Steckdose entfernt ist ATTENTION Avant de proc der a
49. e Ethernet Configuration Menu displays as shown below Ethernet Configuration 3 Press ENTER The Network Address screen appears Network Address S tat ic There are four screens for setting Ethernet configuration options Network Address IP Address Subnet Mask and Gateway Address Each is described in the following table 4 For each screen press ENTER to display another screen for setting values use the arrow keys to select the values then press ENTER when you are done Plasmon V15 AIT Tape Library User Manual Page 50 Table 5 Ethernet Configuration Options Ethernet Description Address Network Address Selects the method used to set the Internet Protocol IP address of the library as follows e Static The library uses a fixed IP Address which is assigned in the IP Address field described below DHCP The library uses an IP address assigned by the network DHCP Dynamic Host Configuration Protocol server For ease of use Plasmon recommends using a Static IP address IP Address Sets the IP address of the library which acts as a Simple Network Management Protocol SNMP device in the network Subnet Mask Sets the subnet subnetwork mask a set of numbers that allows routing of communication to designated devices within the network Note This option is only displayed if the network address is set to Static Gateway Address Sets the default TCP IP Transmission Con
50. e generation of the LTO cartridge Plasmon V15 AIT Tape Library User Manual Page 120 APPENDIX D ERROR CODES This appendix describes the error codes that appear on the library s LCD liquid crystal display LCD error codes do not reflect tape drive errors CAUTION Library components can be replaced only by Plasmon approved service providers If you cannot find an obstruction or other obvious cause for a problem contact your service provider Unless you have a self maintenance contract do not attempt to replace any components If you do you void your warranty For detailed information about SCSI error conditions refer to the Plasmon V15 SCSI Reference CAUTION Some corrective actions advise you to reset the library Before resetting make sure there is no SCSI activity on any connected SCSI bus so you do not disrupt communications Appendix C Page 121 The following table lists the library hardware error conditions in numerical order Table 20 V15 Operator Panel LCD Error Codes LCD Description Corrective Action Code 11 Source empty There is no Install a cartridge in the source location or redirect the cartridge in the source loca robot to another location tion 12 Destination full A cartridge Remove the cartridge from the destination or redirect the already exists in the destina robot to another location tion location 13 Put failure The robot could Open the door and remove t
51. e is loaded READY TAPE The tape drive has successfully loaded the tape and is ready for read write operations READING The tape drive is reading data WRITING The tape drive is writing data TAPE IN MOTION The drive is moving tape SPACE FORWARD The tape drive is performing a forward search REWIND Rewind is in progress ERASE The tape drive is erasing data on the tape UNLOADING The tape drive is unloading a tape CLEAN DRIVE The tape drive should be cleaned at the next conve nient time CLEANING Cleaning is in progress Viewing the Drive Status screens From the Drive Status screens you can view status information about the tape drives These information screens are updated whenever there is a change in drive status To display tape drive information 1 From the operator panel keypad press MENU to display the menus Press the down arrow key until Drive Menu appears 2 Press ENTER The Drive 1 Menu appears Tape Drive Operation Page 79 3 Use the up or down key to select the drive menu from which you want information Press ENTER A screen similar to the example below displays Drive T Status Ready NOTAPE 4 Press ENTER again and use the arrow keys to scroll through the status screens The following table describes the information in the Drive Status fields Table 17 Drive Status Screens Status Field Description Type Identifies the tape drive model
52. e present and one empty slot before you begin the test 4 From the operator panel keypad press MENU to display the menus Press the down arrow key until Demo Menu displays as shown below Demo Menu Library Operation Page 67 5 Press ENTER The following screen appears Use Drive N 6 Use the up or down arrow keys to indicate whether you want the tape drive used in the demo then press ENTER If you selected Yes the following screen appears Load Drive NT 7 Use the up or down arrow keys to indicate whether you want cartridges loaded in the drive or just inserted into the drive opening during the demo Press ENTER An informational message displays then the following screen appears 0000010 g 4b 8 Use the arrow keys to set the number of moves the left and right arrow keys move across the columns the up and down arrow keys change the numbers Then press ENTER The library begins the demo and displays status messages If you want to abort a demo in progress press ESCAPE Press ESCAPE again to return to the Demo Menu Using the Command Menu The Command Menu provides basic exercising functions for components in your library Refer to the diagram in this chapter showing the element indexes These numbers correspond to the library components and are necessary for some tests To perform diagnostic commands 1 If necessary disable security 2 Change the control mode to LCD 3 From the
53. e robot automatically removes the cleaning cartridge from the cleaning cartridge slot and inserts it into the tape drive After completing the cleaning cycle the library decreases the Clean Cycles Left counter by one NOTE If you enable Autoclean make sure the cleaning option in your software is turned off To set the Autoclean option 1 If the security option is enabled disable it 2 Display the Config Menu If necessary press MENU to display the menus Press the down arrow key until Config Menu displays then press ENTER 3 Press the down arrow key until Autoclean Option displays This screen shows whether Autoclean is enabled 1 or not 0 Autoclean Option NOTE To use Autoclean the clean slot must contain a cleaning cartridge and the Clean Slot option must be enabled 4 Press ENTER The following screen displays 5 Press the up or down arrow key to select 1 which turns on the Autoclean option or 0 to turn the option off then press ENTER NOTE When the library s Clean Cycles Left counter reaches zero the library disables Autoclean and displays a message on the status screen reminding you to replace the cleaning tape Plasmon V15 AIT Tape Library User Manual Page 42 Setting the Clean Cycles Left Option The Clean Cycles Left option is a counter that tracks the number of times a cleaning cartridge has been used When you install a new cleaning cartridge you must use this optio
54. e specified element contains a cartridge 1 or not 0 Valid Indicates whether the Occupied flag is accurate 1 or is questionable 0 Accessible Indicates if the element is accessible 1 or not 0 If the ele ment is a magazine slot it is accessible if the magazine is installed If the element is the tape drive it is accessible if the drive is installed in the drive bay and does not contain a cartridge Present Shows whether the tape drive or magazine is installed 1 or not 0 Note If the element references a slot this flag indicates whether the magazine is installed Label Valid Indicates whether the Label field is valid 1 or not 0 Label Error Indicates if the barcode scan was successful 0 or displays an error condition 60 The barcode scanner could not read the barcode label because there was no label on the cartridge 61 The barcode scanner could not read the barcode label because the label was unreadable 62 The barcode scanner could not read the label because the magazine is not present 63 The barcode scanner could not read the label for a sin gle slot because the inventory is questionable 64 The barcode scanner could not read the label because of a problem with the checksum character 67 The library could not collect barcode data for the fixed slot because of a firmware or hardware problem Sndvol Match Send Volume Match Indicates whether the cartridge l
55. e wrist axis Open the door and remove the magazines Look for any thing that might be obstructing the wrist axis rotation Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider 60 No label The barcode scan ner could not read the barcode label because there was no label on the cartridge or the label was unreadable This error appears on the Label Information screen If the cartridge has a label reposition or replace it If the label does not contain a checksum character make sure the Verify Barcode Checksums option is off If the error persists contact your service provider 62 Not present The barcode scanner could not read the barcode label because the designated element is not present This error appears on the Label Information screen If necessary install a magazine or tape drive 64 Bad label checksum The barcode scanner could not read the label because of a problem with the checksum character This error appears on the Label Information screen If the label does not contain a checksum character make sure the Verify Barcode Checksums option is off Check the label for damage and replace the label if nec essary Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service
56. ee eae 26 Installing Cartridges in Magazine 0 eee eae 28 Connecting the Library to the SCSI Bus o o ooccccoccc eee 29 Connecting the Power Cord uiuis deed monas act dx anra dcin aaa 31 Powering on the Library uus scd ho ose Sse Re wpe Sika eae Ee Ro deae de SCR TARDA 32 Verifying the Hardware Installation llle 32 CHAPTER 3 eic gre PETER 33 Using the Operator Panel sic 0x0 ica AUR ORO XU amanda eee wake RRE 34 Status Screen loose oup A xU UA RITE Race Ha EA ca ORT e ed n e URN 34 MENUS RC 35 Operator Keys eeen ait aaa dh ee at pede bad edi aa hia ak aed 37 Error Codes occae a a eee NA eee teen MN M IM NE SUD LU EN 37 Configuring the Library D 37 Seting the SCSl IDs vais Tia ir ia Da A ee 39 Setting the Emulation Mode o coooccccocc rr s 40 Setting the SCSI Parity Option 2 2 0 hrs 40 Setting the Clean Slot Option 0 0 0 eee 41 Setting the Autoclean Option 0 0 0 ce eee eee 42 Setting the Clean Cycles Left Option 1 2 0 liliis eh 43 Setting the POST BarCode Scan Option 0 2 0 0 ete 44 Setting the Verify Barcode Checksums Option 0 0000 eee eee eee 45 Setting the LCD Security Option 0 0 ec eh 46 Enabling Security fromthe LCD sisii 6 0006s eee eee pe debe IRR eee eee 46 Disabling Security from the LCD i sceri cii nett eee 47 Checking the Setup i c eed be baw a bee RAW
57. el DIMENSIONS ata races e Dei uo RUP RUE ERR Der eue aU ROS 118 Volume Identifier Formats o o ooocoooooooo rs 120 APPENDIX D ERROR CODES 656 40d sic cee Rn RR RROLA RR GER RE ADR A EH REC KR RE ER 121 RP ee ee eee CC d 131 Plasmon Enterprise D User Manual Page 10 LIST OF FIGURES The Plasmon V15 Tape Library 2 2 0 00 aE a hh hs 15 Tape Drive Carrier rospu PD 16 V15 Front Panel Components 17 V15 Back Panel Components 18 V15 Internal Components 19 VAIS Front DOOR sess ate Aas Ded deett eee Eee d dh de Ret da te PRG de dehet E Re RR Med d 22 V15 Magazine Packing Material oooooooccccocc eR m mre 22 AME Data Cartridge zie a A E bate i a A E E e ad 23 Barcode Label Placement les s 25 Data Cartridge Write Protect Switch 0 00 n 26 Installing Data Cartridges sote rksecte ERR icin aveata dete a TER Eb eee eee eed EL 26 Installing a Cleaning Cartridge ooocoocccooo RR ru 27 Installing Cartridges in the Magazine o ooccoocccooo RR en 28 Inserting the Magazine ani eee reete xe eee e SER a ER RR Rede e RA ae 28 SCSI Bus Connectors o 30 SCSI Bus Connections 0 604 044 08 rebate Peu ed ELA DER ed Roe Edo dee eR ed eb er da 30 Power Cord Connection liliis leer s 31 V15 Operator Panel ed decer ERE AAA E RAE A A AAA a 34 VAS Ment Str ct re sa icai e ine RR apis Rena OR pe RR P d Sede RE ede i RC pan RU RR IR Rab RR a a 35 Ethernet Connector coll llu ue l
58. ellt ist und da das Anschlu kabel non der Library und der Steckdose entfernt ist ATTENTION Avant de proc der a l installation ou a l entretien v rifiez que l interrupteur d alimentation de la librarie se trouve en position arret et que le cable d alimentation ne soit pas branch a la librairie et a la prise de courant Preparing and Installing Cartridges This section describes how to remove the packing material from the cartridge magazine prepare cartridges for use in the library and install cartridges in the fixed slots and in the magazine Preparing Cartridges 1 If your library includes a barcode scanner you can affix barcode labels to the cartridges To do this position the label using the ridge on the cartridge for guidance as shown below Barcode Label Figure 9 Barcode Label Placement NOTE To ensure barcode labels are read accurately use labels with checksum characters Also make sure the Verify Barcode Checksums option is turned on Hardware Installation Page 25 2 Make sure the write protect switches on the cartridges are set correctly as shown in the following figure You can use a ball point pen or similar instrument to set the write protect switch Figure 10 Data Cartridge Write Protect Switch Installing Cartridges in Fixed Slots 1 With the magazine removed install cartridges into the fixed slots with the write protect switches down and facing out Figure 11 Installing Data
59. ements SCSI cable specifications SCSI terminator requirements and Ethernet cable specifications Overall Specifications for the Library Table 18 Plasmon V15 Tape Library Specifications General Specifications Interface SCSI 2 Ultra or Ultra 2 Maximum sustained data 112 gigabytes GB per hour assuming a 2 6 1 compres transfer rate sion ratio Maximum data capacity 1 9 terabytes TB assuming a 2 6 1 compression ratio Size and Weight Size 8 65 high x 8 56 wide x 24 25 long inches 21 97 x 21 7 x 61 6 cm Weight 42 pounds 19 kg without the cartridge magazine and car tridges installed Operating Environment Ambient temperature 5 C to 35 C 41 F to 95 F Relative humidity 20 to 80 non condensing Wet bulb 26 C 79 F max Power Input voltages Accepts 100 to 240 VAC at 50 to 60 Hz automatic input voltage selection Appendix A Page 109 Power Cord Requirements The type of AC power cord supplied with the library depends upon the configuration ordered and the country of destination Criteria for U S and Canada 120 VAC power cord The power cord must have a molded NEMA 5 15P male attachment plug on one end e The power cord must have a molded IEC type CEE 22 female connector on the other end The power cord must be UL Listed and CSA Certified Criteria for U S and Canadian 220 VAC power cord The power cord must have a molded NEMA 6 15P atta
60. ency Standards The Plasmon V15 library complies with the following domestic and international product safety standards e UL Standard 1950 2nd Edition 1995 Safety of Information Technology Equipment e CSA Standard C22 2 No 950 95 Safety of Information Technology Equipment EN 60950 1992 41 A2 A3 A4 A11 Safety of Information Technology Equipment FCC Notice NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded cables are required for this device to comply with FCC Rules Use shielded cables when connecting this device to others Laser Safety Notice This library has a laser scanner bar code reader inside the housing which complies with 21 CFR 1010 10 1040 11 and IEC 60825 1 1993 A1 A2 and EN60825 1 1994 A11 A2 Safety of Laser Products Part 1 Equipment Classification Requirements and User s Guide as a Class 1
61. ent index which enables the library to identify the elements Many LCD functions require you to use element indexes For example to move a cartridge using the Diagnostics Menu you must specify the source and destination element indexes The source is either a cartridge slot or the tape drive where the robot picks a cartridge The destination is either the slot or the tape drive where the robot places the cartridge Plasmon V15 AIT Tape Library User Manual Page 66 The following diagram shows the element index assignments for the library Fixed Cartridge Slots Tape Drive 11 12 13 14 15 82 83 Robot 86 Magazine 10 9 8 7 6 5 4 3 2 1 Figure 25 V15 Element Indexes Element Addresses Your application software may use element addresses to identify elements in the library The difference between an element index and an element address is that an index is a fixed number set in the library s firmware whereas an address can be changed by your application software using the SCSI command MODE SELECT The library s default element addresses correspond to the element indexes Using the Demo Menu The Demo option causes the robot to randomly move cartridges from slot to slot including the fixed cartridge slots To run the demo option 1 If necessary disable security 2 Change the robot mode to LCD 3 Make sure there is at least one cartridg
62. es not include a barcode scanner the LCD displays N A next to this option You can determine whether your barcode labels contain checksum characters by contacting your vendor or by following these steps 1 Count the number of black bars on the label The number will be a multiple of 5 2 Divide this number by 5 to get the number of characters 3 Subtract the number of human readable characters on the label from the result of step 2 If the result is 2 the label does not include a checksum character if the result is 3 the label includes a checksum character To set the Verify Barcode Checksums option 1 If the security option is enabled disable it 2 Display the Config Menu If necessary press MENU to display the menus or return to the top of the menu selections Press the down arrow key until Config Menu is displayed on the screen then press ENTER The Baud Rate screen appears 3 Press the down arrow key until Verify Barcode Checksum displays as shown below This screen shows whether this option is enabled 1 or disabled 0 Verify Barcode Checksums 4 Press ENTER The following screen displays Nien det Barcode Checksums 07 5 Use the up or down arrow key to select 1 which turns on the option or select 0 to turn the option off Press ENTER The new setting appears on the Verify Barcode Checksums screen 6 If desired press ESCAPE to return to the Config Men
63. ft counter see Setting the Clean Cycles Left Option in Chapter 3 Plasmon V15 AIT Tape Library User Manual Page 82 Ejecting a Cartridge Manually If a problem occurs that requires intervention you may need to eject a cartridge from the tape drive CAUTION Discharge static electricity from your body before touching the drive s front panel components Touch a known grounded surface such as the library s metal chassis Before pressing the unload button make sure the tape drive is not communicating across the SCSI bus Pressing the unload button may disrupt communications on the SCSI bus To manually eject a cartridge 1 Open the library door and remove the magazine 2 Press the eject button on the tape drive s faceplate as shown by the arrow in the following figure Figure 28 Tape Drive Eject Button Tape Drive Operation Page 83 Resetting a Tape Drive Resetting a tape drive causes the drive to perform its power on self test and rewind any loaded tape to the beginning If a cartridge is present a tape drive reset may take as long as 2 5 minutes depending on what size cartridge you are using CAUTION Before resetting the tape drive make sure the tape drive is not communicating across the SCSI bus Resetting the tape drive may disrupt communications on the SCSI bus NOTE Performing a drive reset does not cause a cartridge loaded in the drive to eject If a cartridge is in the drive during a reset make sure t
64. h along the travel sensor on the horizontal horizontal axis axis Make sure the library and tape drives are not being used by any host then reset the library from the operator 204 X axis home sensor fail The panel library could not detect the If there are no obstructions and the error persists con horizontal axis home sensor tact your service provider safe rotate position 205 X axis scan failed The library could not complete a move along the horizontal axis 207 X axis cal fail The robot posi tion along the horizontal axis could not be calibrated 213 Invalid Xcard configuration Make sure the library and tape drives are not being used An invalid combination of expansion cards is installed in the library by any host then reset the library from the operator panel If the error persists contact your service provider An expansion card may not be properly installed or the wrong card is installed Plasmon V15 AIT Tape Library User Manual Page 128 LCD Description Corrective Action Code 214 Invalid Slot Config The Max Change the Max Addressable Slot to a value greater imum Number of Slots is set to 1 and the last slot is config ured as a cleaning slot than 1 see Setting the Max Addressable Slot Option in Chapter 3 or turn off the Clean Slot Option see Setting the lean Slot Option in Chapter 3 220 OS failure The library s oper Make sure the
65. h the library To create a library diagnostic listing via FTP 1 Access the FTP utility by following the instructions in the Connecting to an FTP Utility section of this chapter 2 Make sure the FTP file transfer type is set to ASCII 3 Use the FTP command for your utility to get the diagnostic listing as follows get libtrace txt 4 If necessary specify a destination location path and filename for the diagnostic listing Plasmon V15 AIT Tape Library User Manual Page 92 CHAPTER 8 MAINTENANCE AND SERVICE This chapter describes the following Using touch up paint on the housing Cleaning the library Replacing the tape drive e Returning the library for service CAUTION Do not attempt to replace any components in the library other than the tape drive If you do so you void your warranty Maintenance and Service Page 93 Using Touch up Paint on the Housing A paint kit is available for touching up nicks and scratches on the finish For ordering information see Contacting Plasmon at the back of this manual Cleaning the Library The only library component that should be cleaned is the tape drive Instructions for cleaning the tape drive are provided in the Tape Drive Operation chapter CAUTION The library s internal components are lubricated at the factory and should not be cleaned or relubricated To protect the internal components from dust keep the library door closed and locked Replacing the Tap
66. hat it is safe to overwrite the cartridge before performing a backup If you perform a backup without checking the loaded cartridge you may lose important data from a previous backup To reset the tape drive 1 Press the RESET key The following screen appears 2 Use the down arrow key to display the Reset Drive n screen where n is the number of the drive you want to reset Reset Drive 1 READY NOTAPE 3 Press ENTER At the confirmation prompt press ENTER again The tape drive performs a power on self test and rewinds any loaded tape to the beginning but does not eject the cartridge If a cartridge is loaded in the drive this reset may take several minutes depending on the size of the cartridge Plasmon V15 AIT Tape Library User Manual Page 84 CHAPTER 7 DIAGNOSTICS AND FIRMWARE This chapter describes how to do the following Upgrade library firmware via the console interface Create a diagnostic listing via the console interface View the LCD password via the console interface Upgrade library firmware via FTP Create a diagnostic listing via FTP This chapter uses the following conventions Keys shown in brackets for example ENTER are keys you press on your host computer s keyboard Words shown in Courier for example chsterm are commands you type Diagnostics and Firmware Page 85 Connecting to the Console Interfaced This section describes how to connect your library to t
67. he following chapters Chapter 1 provides an overview of the library s features and components Appendix A lists additional library and tape drive specifications Chapter 2 provides instructions for installing the library hardware connecting the library to the SCSI bus and powering on the library Appendix B provides additional information about SCSI configurations Chapter 3 describes how to configure the library for operation on the SCSI bus and for operation with your application software Follow the steps at the end of this chapter to verify the setup and to begin library operation Chapter 4 describes how to connect an Ethernet cable and configure the library for Ethernet communications Appendix A lists Ethernet cable specifications Operation During normal library operation you do not need to intervene in cartridge processing However you may need to refer to these chapters for some occasional tasks Chapter 5 describes how to operate the library in different control modes how to replace cartridges and the cartridge magazine and how to reset the library Chapter 6 describes how to monitor clean and reset the tape drive It also describes how to eject cartridges manually Troubleshooting and Service If you need troubleshooting and service information refer to these chapters Chapter 7 provides instructions for upgrading firmware and creating diagnostic listings Chapter 8 describes basic maintenance and how to return
68. he following screen appears Password 000 e 1 3 Use the left and right arrow keys to move across the columns Use the up and down arrow keys to select a number Press ENTER Security is then disabled Configuration Page 47 Checking the Setup After you install the library hardware and configure the library check the setup by performing the suggested exercises below While these exercises are not required it is a good idea to verify that your software and hardware are properly communicating before you begin operations Use the options on the Demo Menu or Command Menu to exercise the hardware These exercises help determine whether the library hardware components are operating properly See the Performing Hardware Exercises section in the Library Operation chapter NOTE These hardware exercises require changing the control mode to LCD When you complete the exercises be sure to change the library s control mode back to SCSI which is the library s standard operating mode f you have not already done so install the software application on the host computer Instruct the software to perform a cartridge load and unload operation for the tape drive This test helps determine whether the software and library are communicating properly e Back up several megabytes of data to the tape drive and perform a comparison check on the backed up data This determines whether the software and tape drive are communicating properly
69. he host computer and access the console interface You can use console for upgrading firmware creating a diagnostic listing and viewing the LCD password Before accessing the console interface you must have the following Host computer that uses an RS232 serial port A straight through 9 pin serial cable not a null modem cable with a male D connector Terminal emulation software such as HyperTerminal that supports the ANSI 3 64 terminal protocol NOTE Plasmon recommends that you use HyperTerminal a standard communications package available with Windows Connecting the Serial Cable Connect the 9 pin cable to the back of the library and to the host computer The following figure shows the location of the 9 pin serial port on the back of the library 9 pin serial port Figure 29 Serial Port Connector Plasmon V15 AIT Tape Library User Manual Page 86 Setting the Library s Baud Rate Before accessing console you must set the baud rate for the library to the host computer s baud rate To set the library s baud rate 1 From the operator panel keypad press MENU to display the menus Press the down arrow key until Config Menu displays then press ENTER The Baud Rate Menu displays the currently selected baud rate similar to the following example Baud Rate Menu 115200 2 Press ENTER An informational message displays then the following screen appears Baud 115200
70. he magazines Make sure not place a cartridge because there is nothing blocking the robot or the tape drives of mechanical problems Make sure the library and tape drives are not being used by any host then reset the library If the error persists the robot may need to be replaced Contact your service provider 14 Pick failure The robot could Open the door and remove the magazines Make sure not pick a cartridge because of there is nothing blocking the robot or the tape drives mechanical problems Make sure the library and tape drives are not being used by any host then reset the library If the error persists the robot may need to be replaced Contact your service provider 15 No source element No mag Install a magazine or redirect the robot azine was installed at the If a magazine is already installed when either of these selected location error codes displays reset the library If the error persists contact your service provider 16 No destination element No magazine was installed at the selected location 18 Source inside drive The Open the door and manually eject the cartridge from the robot could not successfully tape drive Or redirect the robot to another source loca pick a cartridge because it was tion still loaded in the tape drive If the error persists contact your service provider 30 R axis does not move The Open the door and remove the magazines Look for any robot could not move along the re
71. he robotic cartridge handler moves cartridges between the cartridge slots and the tape drive An optional laser barcode scanner attached to the robot reads barcode labels on the cartridges enabling the library to maintain cartridge inventory information Fixed cartridge slots The library contains five fixed cartridge slots next to the tape drive Magazine The removable magazine contains ten slots The magazine includes design features to ensure that the cartridges are always inserted correctly and never fall out Product Overview Page 19 Plasmon V15 AIT Tape Library User Manual Page 20 CHAPTER 2 HARDWARE INSTALLATION This chapter describes how to install the library hardware which includes the following steps e Unpacking the library Obtaining accessories and equipment Preparing for hardware installation e Preparing and installing cartridges Connecting the library to the SCSI bus Connecting the power cord Powering on the library Verifying the hardware installation Hardware Installation Page 21 Unpacking the Library 1 Remove the library from the packing materials as shown in the unpacking steps printed on the box 2 Grasp the front door by the top and pull it open as shown in the following figure Figure 6 V15 Front Door 3 From inside the door remove the magazine by grasping the handle and pulling it straight out as shown in the following figure 4 Remove the packing material fro
72. iagnostics console interface 86 FTP utility 91 display LCD 34 drive carrier 16 18 drive carrier removal 96 drive menu 36 Index Page 131 E ejecting cartridge manually 83 element addresses 67 element indexes 66 emulation mode 40 environment operating 109 error codes 37 115 escape key 37 ethernet configuration 49 addresses 50 cable connection 53 111 LEDs 54 security screens 52 ethernet menu 36 F features 16 firmware upgrading via console 88 upgrading via FTP 91 front panel components 17 FTP password 53 FTP utility 91 G gateway address 51 H hardware exercises 66 hardware installation 21 HyperTerminal 87 indexes elements 66 information viewing 70 installation accessories 23 cartridges 25 connecting the power cord 31 connecting to the SCSI bus 29 powering on 32 preparing for 24 unpacking 22 verifying 32 installing tape drive 97 Plasmon V15 AIT Tape Library User Manual Page 132 internal components 19 IP address 51 K keypad 34 keys operator 37 L LCD display 34 LCD password setting 46 viewing 90 LCD security option 46 LED activity 54 LED ethernet 54 LED link 54 library information 36 library monitor software description 16 24 with ethernet connection 49 link LED ethernet 54 loop option 60 LVD SCSI 113 M magazine 19 28 56 maintenance installing tape drive 97 replacing tape drive 94 maintenance and service 93 mask subnet 51 menu command 68 de
73. ibrary s Drive Display screens e Viewing the library s Drive Status screens Reading the Tape Drive LED Indicators The meaning of the status lights differ between the AIT 2 and AIT 3 tape drives Both are illustrated and explained below Busy Tape Status Figure 26 AIT 2 Tape Drive Status Indicators The following table describes some of the AIT 2 tape drive LED states For a complete listing of LED states contact Sony To read the LEDs you must open the library door and remove the magazine in front of the drive Table 14 AIT 2 Tape Drive Status Light Conditions LED States Condition Busy left LED on SCSI activity is occurring Tape middle LED on Tape is loaded Status right LED on Cartridge is write protected Tape LED is flashing Tape is loading or unloading 0 25 seconds on 0 25 seconds off Tape LED is flashing Error has occurred 3 5 seconds on 0 5 seconds off Status LED is flashing Cleaning is required 3 5 seconds on 0 5 seconds off Plasmon V15 AIT Tape Library User Manual Page 76 Tape Cleaning Replace Motion Request Tape Figure 27 AIT 3 Tape Drive Status Indicators The following table describes some of the AIT 3 tape drive LED states For a complete listing of LED states contact Sony To read the LEDs you must
74. ibraty i i zug sete neebaheedin hide heed dae nd daa a 102 CHAPTER 9 TROUBLESHOOTING 6456205 0242 S26 Aa AAA RARAS 105 Problems with Library Installation 0 0 0002 ee 106 Problems with Tape Drive Operation 0 000 00a 107 Problems with Library Operation esae nene rre 107 APPENDIX A e oda RRUHERRAWEqERREE PP EPPIEEERRPSEN DRE TRRA wes 109 Overall Specifications for the Library coooomocrcrrnaccrrn oo 109 Power Cord Requirements o es 110 SCSI Cable and Terminator Specifications llle 110 SGCSI Gables essi A AA A A 110 SCS Cable Leng oro a dara aran a a 111 SCSI Terminator 4e rr SC hed dee ed deer deett RE 111 Ethernet Cable Requirements 111 APPENDIX B SCSI CONFIGURATION 66 5 5 2005434460s00e 0659445004000 DICERE RC 113 SCSI Components 00 ce es 113 SCSI Bus Considerations 0 0 00 000 ccc tees 113 LV DiS CSI A RN 113 Wide SOS ana ia Oe RH dase Dae GE ea a ee adn ee ag eee 113 A NN 114 SCSI Bus Termination erei coa ia vv es ERU A e d d eus 114 APPENDIX C BAR CODE LABEL SPECIFICATION ccs eer hh 115 OVGIVIBW Uus a RES RE REB bd Rei ee REA nd x Gm Re ER t 115 Bar Code Characters 1 0 2 0 ccc cette nns 115 Checksum Character 22x32 amieta OR mad heicAW as bee ME 115 Encodationi d 22884 bea Kee Re eR a ESHER Earn Pe Re Rare Bawa eS 116 Quiet Zone ciui seu a Va a de eee see a ER Ra oe GS RR wee wd 116 Optical Specification 2l 117 Lab
75. ive SCSI connectors C Library SCSI connectors N Figure 15 SCSI Bus Connectors NOTE When you attach the SCSI cables to the SCSI connectors tighten the SCSI cable jack screws to no more than 2 0 inch pounds 2 3 kg cm of torque 2 Connect other SCSI cables as necessary depending on your bus configuration If the library and tape drives are to share one bus use jumper cables to connect them For any device that terminates the bus install a terminator on one of the SCSI connectors for that device For example the illustration below shows how the library and tape drives can be connected to one SCSI bus Jumper cables Library SCSI connectors HA Tape drive SCSI cable SCSI connectors to host Figure 16 SCSI Bus Connections Plasmon V15 AIT Tape Library User Manual Page 30 Connecting the Power Cord The type of AC power cord supplied with the library depends upon the configuration ordered and the country of destination To connect the power cord 1 Make sure that the power switch on the back of the library is off the 0 is pressed Power connector Power switch Figure 17 Power Cord Connection 2 Connect the female end of the power cord to the power connector on the back of the library 3 Plug the male end of the power cord into the power source NOTE The library has autoranging voltage selection so you do not need to ch
76. l installation ou a l entretien v rifiez que l interrupteur d alimentation de la librarie se trouve en position arret et que le cable d alimentation ne soit pas branch a la librairie et a la prise de courant Maintenance and Service Page 95 Removing the Tape Drive 1 Disconnect the SCSI cables from the back of the tape drive The SCSI connectors for the tape drive are accessible from the back panel Tape drive SCSI connectors Figure 30 SCSI Connectors 2 From the back panel use a 2 Phillips cross recess screwdriver to release the captive screw that secures the tape drive carrier to the library as shown in the following figure Handle Captive screws Figure 31 Removing the Tape Drive Carrier Plasmon V15 AIT Tape Library User Manual Page 96 3 Remove the drive carrier by grasping the handle and pulling it directly out of the library CAUTION The drive carrier weighs five pounds 2 3 kg make sure you support the bottom of the carrier as you remove it Installing the Tape Drive 1 As shown in the following figure insert the tape drive so that the SCSI connectors are at the top The drive should slide easily toward the front of the library Figure 32 Installing a Tape Drive 2 Tighten the captive screw to 8 0 inch pounds 9 2 kg cm of torque Maintenance and Se
77. layed on the library LCD See Appendix C If you cannot resolve the problem yourself contact Plasmon see Contacting Plasmon at the back of this manual Plasmon V15 AIT Tape Library User Manual Page 32 CHAPTER 3 CONFIGURATION This chapter provides steps for configuring the library as follows e Start by reading the first section Using the Operator Panel for general information about the keypad LCD and menus Then follow the instructions in the Configuring the Library section to set the SCSI IDs and other configuration options e Then follow the guidelines in the Checking the Setup section e Finally read the Beginning Library Operations section Configuration Page 33 Using the Operator Panel The library includes a two line LCD and keypad called the operator panel which allows you to interactively control library operations Using the operator panel shown in the following figure you can set library options check operating statistics and diagnose errors Keypad Figure 18 V15 Operator Panel Status Screen During normal operation the Status Screen is displayed on the LCD You can use this screen to monitor library activities By default the Status Screen displays the current operating status of the library and tape drive NOTE As an option the library may also include an Ethernet connection and Plasmon Library Monitor software You can use this software to monitor library operations remotely
78. load cmd fail The library was unable to load a cartridge in the tape drive Open the door and remove the magazine Look for any thing that might be obstructing the robot s path along the horizontal axis Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If there are no obstructions and the error persists the robot or a tape drive may need to be replaced Contact your service provider 119 Drive not ready The tape drive did not return Ready sta tus after a reset Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware or a new controller card Plasmon V15 AIT Tape Library User Manual Page 126 LCD Description Corrective Action Code 120 Drive cmd error The tape Make sure the library and tape drives are not being used drive failed to respond to a command from the library by any host then reset the library from the operator panel If the error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware or a new controller card 130 SCSI chip error SCSI unex Make sure all SCSI devices are of the same configura pected int SCSI int
79. lts use a reliable vendor to create barcode labels Selecting Cartridges The Sony SDX 500 AIT 2 or SDX 700 AIT 3 tape drive reads and writes to the highly reliable AME cartridges for AIT 2 or AIT 3 drives AIT 2 or AIT 1 cartridges may be used in an AIT 3 drive but degrade performance AIT 1 cartridges may be used in an AIT 2 drive but degrade performance The drive automatically ejects cartridges it does not support Figure 8 AME Data Cartridge Hardware Installation Page 23 Selecting Cleaning Cartridges The Sony AIT tape drives do not require periodic cleaning with a separate cleaning cartridge except under extreme environmental conditions To clean the tape drive use a cleaning cartridge made exclusively for AIT technology tape drives These can be purchased from Plasmon See Contacting Plasmon at the back of this manual Selecting Application Software To obtain information about which software applications and operating systems work with the Plasmon V15 library visit The Plasmon web site www plasmon com You can install the software application on the host computer before or after library installation However if you install the software first you may need to reconfigure it for use with the library NOTE With the Ethernet option the library includes a CD with the Plasmon Library Monitor software This software allows you to monitor library operations and status from a remote location For information on installing thi
80. ly LCD mode If you want to perform any operations from the operator panel that involve moving the robot you need to set the library to LCD mode Console mode In this mode you can control the motions of the robot from a remote console program connected to the library s 9 pin serial port For more information about the console pro gram see the Diagnostics and Firmware chapter To change the control mode 1 If the security option is enabled disable it 2 Press MENU to display the menus then press the down arrow until Robot Mode displays The Robot Mode screen shows the currently activated mode 3 Press ENTER An informational message displays then the following screen displays Robot Mode SCSI 4 Use the arrow keys to select the desired mode and press ENTER The Robot Mode screen shows the new selection Library Operation Page 59 Operating the Library in Sequential Mode When the library is operating in Sequential mode its internal firmware instructs the robot to move cartridges sequentially between the cartridge slots and the tape drive Sequential mode is useful with software applications that support functions performed by the tape drive but not functions performed by the library robotics In Sequential mode the library performs the following steps 1 Picks the cartridge from slot 1 and places it in the tape drive If the slot is empty the robot picks the next cartridge i
81. m et na ned dae seed Wald news EEE EEN RaR wale 66 Element Indexes uer ee erre bere es haven bes rapa bes nude cec epu sut s RSEN EP peek ER S RUSSE ms 66 Element Addresses sss serere prem ER e ERA east Dh Rami RAE dest od rane eee 67 Using the Demo Menu sosa less sl Re RR RR IRR ERR AREE ATA ETT 67 Using the Command MenU ooooccoc hr 68 Displaying Library Information ooooocccocoooo IIR 70 Viewing the Code Version and Serial Number liile eres 70 VIEWING StatiSticS PP 70 Viewing System Sensors lileieeeee eee mn 72 CHAPTER 6 TAPE DRIVE OPERATION ii REIR EAQEESqIIGE E cesses 75 Monitoring Tape Drive StatuS lt lt lt lt lt 0ooonoorrrrrarnraren er hh nn 76 Reading the Tape Drive LED Indicators llli 76 Viewing the Drive Display creens o oooocccccccc eae 78 Viewing the Drive Status screens liii 79 Cleaning the Tape Drive oscars ERA S EROR RARE li chee ek AR CRGA dc 81 Setting up for The Clean Drive Option oooooocccoocco es 81 Installing a Cleaning Cartridge ooocooccocoo III I 81 Configuring the Library for Cleaning ooooococcocooo s 81 Using the Clean Drive Option I 81 Ejecting a Cartridge Manually oo oooooooccrorrrorr nne 83 Resetting Tape Drive asses eke RR ER ARA ee eee Red AREE RE Fea EE 84 CHAPTER 7 DIAGNOSTICS AND FIRMWARE lt lt lt lt crac rs 85 Connecting to the Console Interfaced
82. m the magazine and save it with the other packing materials Magazine handle Packing material Figure 7 V15 Magazine Packing Material Plasmon V15 AIT Tape Library User Manual Page 22 Obtaining Accessories and Equipment Make certain you have all the accessories and equipment for library operation as indicated in the table below Many of these items are included in the library accessories box in the shipping carton If necessary you can purchase these items from Plasmon see Contacting Plasmon at the back of this manual Table 1 Accessories and Equipment Required Accessories and Equipment Power cord Included with the library SCSI cables SCSI bus terminator s These items are included with the library If you want to use your own see Appendix A for specifi cations Barcode labels For libraries that have a barcode scanner sample barcode labels are included For information about preparing your own barcode labels refer to the Plasmon Barcode Label Specification for AIT Cartridges For information about approved bar code label vendors visit www plasmon com Cartridges If cartridges are not included with the library con tact Plasmon to purchase them Rack mount hardware If you want to install the library in a rack contact Plasmon for the required hardware Or you create your own barcode labels be sure to follow the specification pre cisely For best resu
83. mo 67 operator panel 35 menu key 37 N network address 51 next cartridge option 61 O operating environment 109 operator panel error codes 37 menus 35 operator keys 37 status screen 34 P packing the library 102 park and unlock for shipping 36 password ethernet 52 FTP 53 LCD setting 46 LCD viewing 90 post barcode scan option 44 power cord 31 110 power specification 109 powering on the library 32 problems installation 106 library operation 107 tape drive 107 R rack mount hardware 23 rack mount removal 99 replacing tape drive 94 reset key 37 resetting library 66 resetting tape drive 84 restart option 60 returning the library 99 robot control mode 58 description 16 19 home position 69 movement statistics 71 park to ship 99 robot control mode 36 S SCSI bus 29 113 bus termination 114 cables 110 configuration 113 ID 39 114 LVD 113 menu 36 parity option 40 terminator 23 111 wide 113 security option 46 security screens ethernet 52 sensors 72 sequential mode 60 loop option 60 next cartridge option 61 restart option 60 setting options 61 serial cable connection 86 serial number library 70 tape drive 80 service returning the library 99 shipping the library 99 size and weight of library 109 software 24 specifications 109 statistics 70 status key 37 status screen 34 storing cartridges 58 subnet mask 51 system sensors 72 T tape drive carrier 16 18 carrier removal 96
84. n the Connecting to the Console Interface section of this chapter 3 Copy the current firmware as a precautionary measure You can make a copy of the current firmware with the READ BUFFER command To do this use a software application that can issue SCSI commands For more information about the SCSI commands refer to Plasmon V15 SCSI Reference 4 From the console s Program Flash screen shown below transfer the firmware file by typing loadimage Press ENTER The library erases the current firmware and then displays the following prompt Begin XMODEM download of flash code Flash 1 Checksums Enbedded Calculated xC24B 6x312B Image Valid Built on Header Rev I2 3 1 out Code Name Yes ta Cni 69 19 66 B1_0_2 out F2_3_1 out BxC24B 6x312B Compressed No Robot Card Load code as needed FLASH Type AMD compatible 5 Use your terminal emulation program to specify the source location path and filename of the new firmware 6 Select or type in the file name you want and then press ENTER The system initiates the firmware upgrade and displays its progress on the screen When the upgrade is successfully completed the library automatically resets CAUTION Do not attempt to perform library operations or to power down the library until after the library automatically resets Diagnostics and Firmware Page 89 Creating a Diagnostic Listing via Console If you report
85. n the magazine 2 Waits until the tape drive ejects the cartridge then returns the cartridge to its original slot 3 Repeats these steps for the next cartridge until it has processed all of the cartridges 4 Returns to the first cartridge and begins the process again or stops depending on how the Loop option is set Sequential options To customize how Sequential mode works you can set the Loop Restart and Next Cartridge options These options are not affected by a reset or power cycle Loop Option The Loop option determines what the library does after it finishes processing the last cartridge in a sequence As shown in the following table the library can either loop back to the first cartridge in the sequence and start processing the cartridges again or stop and wait for operator intervention Operator intervention typically means opening the library s door removing the cartridge magazine installing a new magazine and closing the door Table 8 Sequential Mode Loop Option If Loop is The Library On Returns to cartridge 1 and starts processing the cartridges again Off Stops processing cartridges and waits for operator intervention Restart Option The Restart option determines where the library restarts after it is reset or power cycled or after the door is opened and closed The library can restart either at the beginning of the cartridge sequence or where it left off when the interruption occurred
86. n to set the number of cleaning cycles that remain After completing a cleaning cycle the library automatically decreases the Clean Cycles Left counter by one NOTE Refer to the information provided with your cleaning cartridge to determine how many cleaning cycles it contains To set the Clean Cycles Left option 1 If the security option is enabled disable it 2 Display the Config Menu If necessary press MENU to display the menus Press the down arrow key until Config Menu displays then press ENTER 3 Press the down arrow key to display Cleaning Tape Cycles Left Cleaning Tape Cy ees aL vent ate NOTE To set the Cleaning Cycles Left option the clean slot must contain a cleaning cartridge and the Clean Slot option must be enabled 4 Press ENTER The following screen displays Cleaning Cycles Lejos 127 5 Use the arrow keys to set the number of cleaning cycles that remain on the installed cartridge then press ENTER Configuration Page 43 Setting the POST BarCode Scan Option When the POST Barcode Scan option is enabled the library automatically scans the barcode labels whenever the library door is opened and closed or whenever the library powers up By default this option is turned off Enabling this option increases the time required to complete POST during startup NOTE If your library does not include a barcode scanner the LCD displays N A next to this option To turn
87. nfiguration Error Configuration value is invalid 239 SCSI Configuration Error Configuration buffer ID is invalid Appendix C Page 129 Plasmon V15 AIT Tape Library User Manual Page 130 A accessories 23 cartridges 23 cleaning cartridges 24 software 24 activity LED ethernet 54 addresses elements 67 ethernet 50 gateway 51 IP 51 network 51 SCSI IDs 39 subnet mask 51 arrow key 37 autoclean option 42 B back panel components 18 barcode label 23 25 baud rate 87 C cable ethernet 53 111 power cord 23 SCSI 23 110 113 serial 86 cartridges cleaning cartridges 24 81 ejecting manually 83 installing in fixed slots 26 installing in magazine 28 preparing 25 replacing 56 storing 58 viewing inventory 63 clean cycles left option 43 clean slot option 41 cleaning cartridges 24 code version 70 INDEX command menu 36 68 components back panel 18 front panel 17 internal 19 config menu 36 configuration ethernet 49 addresses 50 cable connection 53 111 LEDs 54 security screens 52 library 33 37 autoclean option 42 checking setup 48 clean cycles left option 43 clean slot option 41 emulation mode 40 LCD security option 46 post barcode scan option 44 SCSI IDs 39 SCSI parity option 40 verify barcode checksum option 45 operator panel 34 connecting power cord 31 SCSI bus 29 console interface 86 D demo menu 36 67 diagnostic creating a listing via FTP 92 listing via console 90 d
88. o display the menus or return to the top of the menu selections Press the down arrow key until Security is displayed on the screen as shown below This screen shows whether security is currently enabled or disabled Security Disabled Plasmon V15 AIT Tape Library User Manual Page 46 2 Press ENTER An informational message displays then the following screen appears Password 3 Use the left and right arrow keys to move across the columns Use the up and down arrow keys to select a number When you have selected a password press ENTER A prompt similar to the one below appears Password 000 Accept 4 Press ENTER to accept the new password The Security Screen then displays LCD Password Security remains in effect across resets NOTE You must use the same password to turn security off Disabling Security from the LCD 1 Display the Security screen If necessary press MENU to display the menus or return to the top of the menu selections Press the down arrow key until Security is displayed on the Screen as shown below If security is enabled LCD Password displays on this screen NOTE Security may have been enabled by your application using a SCSI command the LCD will display SCSI If this is the case security must be disabled by your application Refer to your software documentation or to the Plasmon V15 SCSI Reference Security LED Password 2 Press ENTER T
89. on to a position in front of the drive Rotates 180 degrees on the wrist axis and moves to a position in front of slot 1 Rotates 180 degrees on the wrist axis and returns to a position in front of the drive Cycle Pick Put Causes the robot to move in and out of a slot a specified number of times Cycle Reach Causes the robot to move in and out on the reach axis Cycle X Axis Causes the robot to move left and right on the horizontal X axis Cycle Wrist Causes the robot s wrist to rotate from the rear facing position to the front facing position Cycle Solenoid Exercises the solenoid that controls the locking mechanism on the front door Library Operation Page 69 Displaying Library Information This section describes how to view the following library information Code firmware version and serial number e Statistics data about robot operations and elements e System sensors data about the library s mechanical sensors Viewing the Code Version and Serial Number To view the code version and serial number 1 From the operator panel keypad press MENU to display the menus Press the down arrow key until Library Information displays as shown below Library Information 2 Press ENTER The screen displays the library code version similar to the example below 3 Press the down arrow key to display the serial number ELibrary Serial Num 000000001 4 Press ESCAPE to return
90. operator panel keypad press MENU to display the menus Press the down arrow key until Command Menu displays as shown below Command Menu 4 Press ENTER The LCD displays the first diagnostic test Move Cartridge Plasmon V15 AIT Tape Library User Manual Page 68 5 Use the up or down arrow keys to select one of the tests described in the following table then press ENTER 6 When the test is finished the screen displays a status message Press ESCAPE to return to the Command Menu or to abort a test in progress The following table describes each test and also provides additional instructions for performing the tests if applicable Table 11 Command Menu Selections Test Description Move Cartridge Moves a cartridge from one location to another Important Do not insert a cartridge in the tape drive The tape drive will not automatically eject the cartridge Initialize Element Status Scans cartridges for labels and checks for cartridge presence Home Robot Causes the robot to move to the home position Park Moves the robot to the park position which is located between the last fixed slot index 15 and the tape drive and rotated toward the back facing the tape drive Position to Element Positions the robot in front of the tape drive a fixed cartridge slot or a magazine slot Self Test Causes the robot to perform a self test as follows Moves from its current positi
91. p and to conform to the current product specification upon delivery For the specific details of your warranty refer to your sales contract or contact the company from which the library was purchased The warranty for the library shall not apply to failures of any unit when e The library is repaired by anyone other than Plasmon personnel or approved agent e The library is physically abused or is used in a manner that is inconsistent with the operating instructions or product specification defined by Plasmon The library fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modification or service by anyone other than the factory service center or its approved agent e The library is repaired by anyone including an approved agent in a manner that is contrary to the maintenance or installation instructions supplied by Plasmon The Plasmon serial number tag is removed The library is damaged because of improper packaging on return CAUTION Returning the library in unauthorized packaging may damage the unit and void the warranty If problems with the library occur contact your maintenance organization do not void the product warranty by allowing untrained or unauthorized personnel to attempt repairs Plasmon V15 AIT Tape Library User Manual Page 4 How TO USE THIS MANUAL First Time Installation If you are installing the library for the first time refer to t
92. panel gripper command processor If the error persists the robot may need to be replaced Contact your service provider 36 RRC command reject An Make sure the library and tape drives are not being used invalid command was sentto by any host then reset the library from the operator the robot command processor panel If the error persists the robot may need to be replaced Contact your service provider 38 Cannot load drive The robot Open the door and remove the magazines Look for any cannot push the cartridge far thing that might be obstructing the robot along its reach enough to load it into the tape axis drive Make sure the library and tape drive are not being used by any host then reset the library from the operator panel If the error persists contact your service provider 39 RRC Command Failure Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists the robot may need to be replaced Contact your service provider Appendix C Page 123 LCD Code Description Corrective Action 41 W axis failed home The library could not move the robot to the home position on the wrist axis 42 Wrist front sensor failed The library could not deter mine the position of the robot on the wrist axis 43 Wrist back sensor failed The library could not deter mine the position of the robot on th
93. placing Cartridges and the Magazine This section describes how to replace cartridges and the magazine by opening the front door NOTE When you open and re close the door the library performs the cartridge inventory process Opening the Front Door 1 If the security option has been enabled disable it 2 On the operator panel s keypad press the UNLOCK DOOR button At the Unlock Door prompt press ENTER 3 Wait while the library moves the robot to the park position between the fixed slots and the tape drive NOTE Do not force the front door open Forcing the door could prevent the interlock mechanism from releasing by security or through the application software 4 Pull open the door as shown in the following figure Figure 22 Opening the Front Door Plasmon V15 AIT Tape Library User Manual Page 56 Replacing the Magazine 1 From inside the door remove the magazine by grasping the handle and pulling it straight out as shown in the following figure Magazine handle Figure 23 Removing the Magazine 2 If desired replace cartridges in the magazine see the Hardware Installation chapter for instructions 3 Insert the magazine into the library so that the plastic alignment tabs are up as shown in the following figure and the alignment grooves are down The magazine can only be inserted one way do not try to force it into the library Magazine alignment tabs Figure 24 Replacing the Magazine
94. priate fixed slot The Autoclean option instructs the library to clean the tape drive automatically when necessary and without disrupting normal library operations e Set the cleaning option in your software application if available so that the software monitors drive cleaning If your application software supports automatic cleaning store a cleaning cartridge in the slot specified by the application Use the Clean Drive option described in this section to manually clean the tape drives when the library or software notifies you of the need Setting up for The Clean Drive Option Before using the Clean drive option you must install a cleaning cartridge in the appropriate slot and set the drive cleaning options Installing a Cleaning Cartridge For the cleaning operation install an approved cleaning cartridge in the library as described in the Hardware Installation chapter Configuring the Library for Cleaning Before you begin the procedure for drive cleaning make sure the following configuration options are set Clean Slot option which designates a permanent storage location for a cleaning cartridge Clean Cycles Left option which is a counter that tracks the number of cleaning cycles remaining on a cleaning cartridge Using the Clean Drive Option 1 If security is enabled disable it 2 Make sure a cleaning cartridge is installed the Clean Slot option is set and the Clean Cycles Left option is set 3 Change the
95. protect Switch If you are writing data make sure the cartridge is write enabled move the write protect switch toward the edge of the cartridge Cartridge Type Use AIT cartridges see the Hardware Installation chapter Cartridge Age If the cartridge has been in use for a long time or if it has been used frequently try using a new cartridge Cleaning Clean the tape drive as described on the Tape Drive Operation chapter Make sure you are using an AIT cleaning cartridge Problems with Library Operation If the library has been successfully operating in the past but is now experiencing problems check the following Control Mode If you are using an application software package to control robot operations the library must be set to SCSI mode Security Make sure that security is set correctly for the operation you are trying to perform If security is enabled you cannot perform many operations on the LCD and you cannot open the door Security can be enabled from the LCD or from your application software with a SCSI command Door Open Make sure the door is closed Robot Operation You can use the selections in the Commands Menu and the Demo Menu described in the Library Operation chapter to determine if the robot is functioning properly Troubleshooting Page 107 Plasmon V15 AIT Tape Library User Manual Page 108 APPENDIX A SPECIFICATIONS This appendix provides overall specifications for the library power cord requir
96. ral guidelines for connecting the library to the SCSI bus The library includes two SCSI devices the library itself and one tape drive Each device is a wide low voltage differential LVD SCSI configuration CAUTION Do not connect an LVD library to a high voltage differential HVD SCSI bus Doing so may cause damage to the library or other devices on the bus Before you begin connecting the library to the SCSI bus e Read Appendix B if you are unfamiliar with connecting devices on a SCSI bus especially issues concerning LVD configurations Determine how many SCSI buses you want to connect to the library and which bus you want to connect to which device Make sure you have the necessary SCSI cables and terminators For information about SCSI cable specifications see Appendix B If you need to order any of these items see Contacting Plasmon at the back of this manual Make certain the host computer and any peripheral devices are powered off CAUTION To avoid damaging the tape drive make sure the library is powered off when you connect the library and tape drive to the SCSI bus Ensure that an ESD wrist strap is worn during any cable connecting and any servicing procedures Hardware Installation Page 29 To Connect the library to the SCSI Bus 1 Connect the host computer s SCSI cable to one of the library s SCSI connectors The location of the library s SCSI connectors is shown in the following figure Tape dr
97. retried picking from Retries that element since the last reset Library Operation Page 65 Resetting the Library To reset the library you can use one of the following methods Press RESET from the front panel s keypad then press ENTER at the confirmation screen Turn the library off then back on If the library is performing a cartridge move operation when it is reset it completes the move operation before it performs the power on self test CAUTION Before resetting the library make sure the library or tape drive is not communicating across the SCSI bus Otherwise resetting may disrupt communications on the SCSI bus Performing Hardware Exercises This section describes hardware exercises you can perform from the operator panel Many of the tasks may be necessary if you want to test library hardware operations Hardware exercises are available from the Demo Menu and Command Menu The Demo Menu provides options for running the library in a continuous demo mode where the robot randomly moves cartridges between slots The Command Menu provides options for performing specific robot movements NOTE You can perform diagnostics using console For information see the Diagnostics and Firmware chapter Using Elements Elements are the physical locations in the library that can accept a cartridge the robot the magazine slots the fixed slots and the tape drive Element Indexes Each element has an elem
98. robot control mode to LCD 4 From the operator panel keypad press MENU to display the menus Press the down arrow key until Drive Menu appears Drive Menu AIT Tape Drive Operation Page 81 5 Press ENTER The Drive 1 menu appears 6 Use the up or down arrow key to select the menu for the drive you want to clean then press ENTER The Drive Status screen appears Drive 1 Status Ready NOTAPE 7 Use the down arrow key to select Clean Drive n where n is the number of the drive you want to clean Then press ENTER The following activities occur The robot picks the cleaning cartridge from the designated slot and inserts it in the specified tape drive The tape drive automatically performs the cleaning process and ejects the cleaning cartridge when the process is complete after several minutes The robot automatically picks the cleaning cartridge from the tape drive and replaces it in the designated slot 8 Confirm the cleaning process by looking at the library s LCD information The cleaning message should be gone If the cleaning message is still present the cleaning cartridge may need replacing 9 When cleaning is complete return the library to its original control mode and re enable security if desired NOTE After cleaning the library automatically decrements the Clean Cycles Left counter However if you install a new cleaning cartridge you must manually reset the Clean Cycles Le
99. roughness is defined as the transition encountered as a horizontal line is moved vertically from all black to all white The barcode edge is defined as the edge of all printed area attached to the bar Must fit within the label recess on the face of the cartridge without curling up on the sides or ends Appendix C Page 119 Volume Identifier Formats The volume identifier only uses ASCII characters A through Z 41h 5Ah 0 through 9 30h 39h and the combinations of CLN and DG space as described below e The prefix CLNvnnL1 is reserved for cleaning cartridges The v field is an alphanumeric field to identify a drive unique cleaning cartridge The nn alphanumeric field is used to track individual cleaning cartridge activity for example usage and life When the drive requires cleaning it will request loading of the unique type cleaner cartridge e Diagnostic Service cartridges use the prefix DG space vnnL1 The v field is an alphanumeric field to identify a drive unique diagnostic cartridge if required The nn alphanumeric field identifies a specific diagnostic cartridge volume The volume identifier field consists of six left justified alphanumeric characters as specified in SCSI 3 Medium Changer Commands SMC ANSI NCITS 314 199X The media identifier characters Lg are controlled characters The L designates the LTO type of cartridge The next character g alphanumeric designates th
100. rtridge to pick in Demo mode a magazine Appendix C Page 127 LCD Description Corrective Action Code 198 Robot full before command Open the library door and remove the cartridge from the The robot all slots and all drives contain a cartridge when an Initialize Element Status command was robot gripper Reset the library requested 199 Tape in drive A cartridge is Eject the cartridge from the tape drive and remove it already loaded in the destina manually see Ejecting a cartridge Manually in Chapter tion tape drive 6 Note This error only occurs when the library is operat ing in Sequential mode 200 X axis does not move The Open the door and remove the magazines Look for any robot could not move along thing that might be obstructing the robot s path along the the horizontal axis horizontal axis Make sure the library and tape drives are not being used 201 X axis has failed home The by any host then reset the library from the operator robot could not return to the panel home position along the hori If there are no obstructions and the error persists con zontal axis tact your service provider 202 X axis position sensor failed The library could not complete a move along the horizontal axis 203 X axis EOT fail The library Open the door and remove the magazines Look for any could not detect the end of thing that might be obstructing the robot s pat
101. rvice Page 97 3 Connect the SCSI cables to the tape drive CAUTION To avoid Damaging the tape drive make sure the library is powered off when you connect it to the SCSI bus NOTE When you power on the library the new tape drive automatically assumes the SCSI ID of the old drive If desired you can change the SCSI ID for the drive as described in the Configuration chapter Resuming Operation 1 Reconnect the power cord and power on the library WARNING Do not power on the library with an empty drive bay You must install a tape drive or service access cover in each of the bays 2 If installed a new tape drive set the SCSI ID for the drive If you replaced an existing drive the new tape drive automatically assumes the SCSI ID of the old drive You may want to use the Demo Menu to ensure that the robot and the newly installed tape drive are communicating correctly See Using the Demo Menu in the Library Operation chapter You may also want to enable security if you disabled it See Setting the LCD Security Option in the Configuration chapter If Problems Occur If your library does not resume normal operation after calibration check the following Are the devices on each SCSI bus attached to the library all LVD Are the SCSI buses terminated Are the SCSI cables firmly connected to the library and host computer Are the SCSI IDs unique for the devices on each SCSI bus e Is the library operating in the
102. s 1 From the back of the library use a T 20 TORX driver to remove the three screws that secure the retention bracket to the rack shelf and library as shown in the following figure Remove the bracket Maintenance and Service Page 99 Figure 33 Removing Rack Mount Bracket 2 If the library is the only device on the rack shelf remove the blank panel from the empty side of the rack as shown in the following figure Blank panel Figure 34 Removing Rack Mount Blank Panel Plasmon V15 AIT Tape Library User Manual Page 100 3 From the back slide the library off of the rack shelf WARNING The library weighs approximately 40 pounds 18 kg Two people are needed to move or lift the library Most of the weight is toward the back of the library WARNUNG Die freistehende Library wiegt 18 kg Es sind mindestens 2 personen erforderlich um die Library zu bewegen oder zu heben Der hintere Teil der library hat das grof ete Gewicht ATTENTION La version tour pese entre 18 kg Deux personnes au moins sont necessaries pour deplacer ou soulever la librarie La majeure partie du poids se trouve a l arriere de la librarie Maintenance and Service Page 101 Packing the Library Use the original packing materials to pack the library shipping containers packing pieces and antistatic bag You will also need packing tape CAUTION To avoid damaging the library and voiding your warranty be
103. s Contact your service provider 93 Drive swapped A drive has been swapped out for another No corrective action required unless no drive was swapped Then contact your service provider 95 Drive removed A tape drive was removed while the library was powered on Power off the library and install a tape drive or service access cover 97 Drive not present A move was requested to a drive that is not installed Install a drive in the drive bay or send commands to another drive If a drive is already installed when this message dis played contact your service provider 109 Check cleaning tape A clean drive operation failed because the drive did not unload the cleaning cartridge within a rea sonable amount of time Eject the cartridge from the tape drive and remove it manually see Chapter 6 Install a new cleaning cartridge into the fixed slot see Chapter 2 116 Drive comm failed The library is unable to communi cate with the tape drive 117 Drive comm timeout The library is unable to communi cate with the tape drive Check the tape drive SCSI ID and change it if neces sary Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware or a new controller card 118 Drive
104. s measure the lengths of all external SCSI cables Add those lengths together To that sum add 20 centimeters 8 inches for the internal cable length used by the tape drive and 5 centimeters 2 inches for the internal cable length used by the robot SCSI Terminator Plasmon recommends using an AMP 796051 1 SE LVD Multi mode SCSI terminator Termination must be external do not use internal terminators Ethernet Cable Requirements As an option the library may include an Ethernet port on the back panel The Ethernet port connector is an RJ 45 shielded connector To connect to the Ethernet port use an approved Category 3 10BaseT connection or Category 5 100BaseT connection data grade cable compliant with EIA TIA 568 NOTE To comply with the regulations and standards listed at the front of this manual all Ethernet cables you use with the library must be properly shielded The figure below shows the Ethernet port s pin locations L 87654321 Figure 36 Ethernet Port Pin Locations Appendix A Page 111 The following table indicates the Ethernet port s pin assignments and functions Table 19 Ethernet Port Pin Assignments and Functions Pin number Function 1 TD 2 TD 3 RD 4 Not used 5 Not used 6 RD 7 Not used 8 Not used Plasmon V15 AIT Tape Library User Manual Page 112 APPENDIX B SCSI CONFIGURATION
105. s for the Loop option L the Restart option R and the Next Cartridge option N Sequential Mode LO R1 NO 3 Press ENTER The Loop Option screen appears The screen shows whether the Loop option is on 1 or off 0 Loop Option 4 Press ENTER again to display the screen for changing the Loop option 5 Use the up or down arrow key to change the setting then press ENTER The Loop Option screen shows the new setting Library Operation Page 61 Press the down arrow key to display the Restart Option screen The screen shows whether the Restart option is on 1 or off 0 Restart Option 1 Press ENTER again to display the screen for changing the Restart option Use the up or down arrow key to change the setting then press ENTER The Restart Option screen shows the new setting Press the down arrow key to display the Next Cartridge Option screen Next Cartridge Y 10 Press ENTER to set the next cartridge to 1 or ESCAPE to cancel 11 Press ESCAPE to return to the Sequential Mode screen Avoiding Interruptions Although the library has effective methods for resuming operation it is best to avoid interruptions when the library is operating sequentially In particular Do not reset or power cycle the library unless absolutely necessary Reset the library only to clear certain error conditions and power off the library only to perform maintenance or to store
106. s oru a a Aa 53 NEO 54 Opening the Front Door 22045 dea ax dr ORG ean REA E X is a ee ede A Rr bes 56 Removing the Magazine 23 zd diad atender eget whee 57 Replacing the Magazine 0 000 cece hh hh 57 V15 Element Indexes o o oo ls 67 AIT 2 Tape Drive Status Indicators liliis 76 AIT 3 Tape Drive Status Indicators liliis 77 Tape Drive Eject Button 02 44 isis cues el a aa ak 83 Serial Port Connector 0 0 00 cee eee eens 86 SESTECONNECTONS 15 veo dia ad Poel bea ee di haere RN ES 96 Removing the Tape Drive Carrier 2 mm 96 Installing a Tape Drive 97 Removing Rack Mount Bracket 0 0 0c ee eee ae 100 Removing Rack Mount Blank Panel 0 000 ne eee 100 Packing the V15 Library s s eg pa eee da ee Oe eS 103 Ethernet Port Pin Locations 0000 00 cece s 111 List of Figures Page 11 Plasmon V15 AIT Tape Library User Manual Page 12 LIST OF TABLES Accessories and Equipment 23 Main Menu Selections o ersperss keiss re tani rr ehh hn 36 Operator Keys c2 iaa ai da A dd A aa 37 Library Configuration Options sesar scias r araki na a ea aa a a a mI mrs 38 Ethernet Configuration Options nares 0 0 ssaa inene EEES a RR 0 s 51 Ethernet Security Screens 2 2 ee cr a ht dn 53 Robot Control Modes o ooccooo hh rrr 59 Sequential Mode Loop Option rr 60 Sequential Mode Restart Option llli 60 Cartridge Inventory Fields
107. s software see the readme file included with the CD Also follow the instructions in the Ethernet Configuration chapter Preparing for Hardware Installation Before you begin hardware installation do the following Make certain the SCSI host bus adapter card installed in the host computer and the application software are compatible with the Plasmon V15 Compatibility information is available from www plasmon com e Ensure that the work area is free from conditions that could cause electrostatic discharge ESD Discharge static electricity from your body by touching a known grounded surface such as your computer s metal chassis Locate an appropriate area for the library The library must have a level surface near a readily accessible outlet In addition there must be approximately 6 inches 15 cm of open area behind the library for adequate air flow f you want to install the library into a rack contact Plasmon for a rack mount kit which includes hardware and installation instructions See Contacting Plasmon at the back of this manual Plasmon V15 AIT Tape Library User Manual Page 24 WARNING Before performing any installation or maintenance procedures be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet WARNUNG Vor der Ausfuhrung von Installations oder Wartungsarbeiten st daraufzu achten da der Library Netzschalter auf Aus gest
108. stuck tion see SCSI Bus Considerations in Appendix B for 131 error There was a SCSI chip more information 132 failure Make sure the library and tape drives are not being used by any host then reset the library from the operator 133 panel If the error persists contact your service provider You 134 may be asked to supply a diagnostic listing you may 135 need new firmware or a new controller card 136 137 140 Flash erase fail The library is Make sure the library and tape drives are not being used unable to erase the flash by any host then reset the library from the operator EEPROM panel If the error persists contact your service provider 141 Flash program fail The library is unable to program the flash EEPROM 142 Checksum miscompare The flash EEPROM checksum was bad 143 Invalid header data The flash EEPROM header was invalid 144 Can t program RRC card Reset the library from the operator panel If the error per The RRC code load failed sists contact your service provider 194 All slots are full The robot Open the library door and remove at least one cartridge could not find an empty car from a magazine or fixed slot tridge slot Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider 195 All slots are empty The robot Open the library door and insert at least one cartridge in could not find a ca
109. sure to use the original shipping materials or replacement materials obtained from your vendor when repacking and shipping the library Do not include items other than the library in the shipping carton To pack the library 1 Secure the robot in the robot packing piece as follows a Remove the magazine from the library b Place the robot s packing material inside the magazine so it is centered vertically and horizontally as shown in the following figure Robot packing material c Place the magazine back in the library and close the library door Plasmon V15 AIT Tape Library User Manual Page 102 2 Insert the empty accessory box or filler tube if your library did not come with an accessory box into the library box as shown in the following figure NOTE If you are shipping the library for repair do not include the accessories 3 Place the antistatic bag over the library and place the library into the cushion at the bottom of the box 4 Place the top cushion over the library Antistatic bag Library Accessory box AS or filler tube a Figure 35 Packing the V15 Library 5 Place any necessary paperwork in the top of the library box 6 Close and seal the box 7 Place the shipping label on the box Maintenance and Service Page 103 Plasmon V15 AIT Tape Library User Manual Page 104 CHAPTER 9 TROUBLESHOOTING This chapter provides troubleshooting information for the library It provi
110. t Read Cycle Pick Put Write Cycle Reach Broadcast Cycle X Axis FTP User Cycle Wrist FTP Password Cycle Solenoid Security Configuration Sequential Mode Library Demo Menu Park and m Menu Information for Shipping Baud Rate Menu Loop Code Version Clean Slot xx Option Restart Library Serial Num Autoclean Option Next Cartridge System Statistics Cleaning Cycles Left System Sensors POST Bar Code Scan Option Verify Barcode Checksums Figure 19 V15 Menu Structure Configuration Page 35 The Main Menu selections are described in the following table Table 2 Main Menu Selections Menu Selection Description Cartridge Inven tory Displays the library s current cartridge inventory on three sequential screens Security Allows you to enable or disable security from the LCD with a Enabled password This prevents unauthorized personnel from disrupt Disabled ing library operation through either the LCD or the SCSI bus Robot Mode Displays the current robot control mode SCSI LCD Sequen tial or Console and allows you to change the mode Config Configu ration Menu Allows you to change the serial port baud rate set the auto clean function reserve a fixed slot for a cleaning cartridge and choose whether the library scans the cartridge barcode labels after power up SCSI Menu Displays the SCSI IDs for the librar
111. the black areas RB may be measured anywhere within any black area on the barcode The print contrast signal PCS is defined as RW RB RW and is measured using the Mcbeth PCMII print contrast meter PCS must be a minimum of 0 85 Using the PCS measurement will avoid isolated print defects and edge roughness A void is an area within a black area where the PCS is less than 0 85 No voids may be greater than 0 004 inches 0 102 mm enclosed diameter There may be no more than five voids in the bar code area per label Voids may not be any closer to each other than 0 01 inches 0 254 mm NOTE For additional optical requirements and measurement techniques refer to the AIM Uniform Symbol USS 39 specification Appendix C Page 117 Label Dimensions The following figure shows the bar code label dimensions Dimensions given in inches with millimeters in parenthesis 0 200 Minimum Quiet zone 5 1 3 1 75 Max ALLIUM cim Alphanumeric characters 2 175 Max optional 55 25 Bar code 020 0 250 020 4X R 0 620 015 0 51 R 1 52 0 38 6 4 0 13 0 400 0 015 10 20 0 38 Plasmon V15 AIT Tape Library User Manual Page 118 The following table lists the bar code label dimension specifications Specification Dimension Symbol height 0 44 inches 11 1 mm as measured to the inside of the edge roughness Wide to narrow ratio 2 75 Narrow element width 0 017 inches 0 001 0
112. the new setting 6 If desired press ESCAPE to return to the SCSI Menu Setting the Clean Slot Option The Clean Slot option designates the right most fixed cartridge slot closest to the tape drive as a permanent storage location for a cleaning cartridge To set the Clean Slot option If the security option is enabled disable it N Change the control mode to LCD see page 66 3 Display the Config Menu If necessary press MENU to display the menus Press the down arrow key until Config Menu displays then press ENTER The Baud Rate menu appears 4 Press the down arrow key to display Clean Slot Option then press ENTER The Clean Slot Option screen shows which slot is designated as the cleaning slot 15 in the example below and whether the option is on 1 or off 0 Clean Slot 15 Option 0 5 Press ENTER The following screen appears Cleaning Slot 137 6 Press the up or down arrow key to select 1 to turn the fixed cleaning slot option on or 0 to turn it off then press ENTER The Clean Slot screen shows the current selection Configuration Page 41 Setting the Autoclean Option The Autoclean option allows the library to automatically perform the cleaning process without interrupting normal library operation With Autoclean enabled the library monitors the cleaning requirements of the tape drive When the drive indicates a Needs Cleaning status th
113. thorized personnel from dis rupting the operation of the library through either the LCD keypad or the SCSI bus Plasmon V15 AIT Tape Library User Manual Page 38 Setting the SCSI IDs This section describes how to view the default SCSI IDS for the library and change them if necessary NOTE The library and tape drive must each have a unique SCSI ID within each SCSI bus Because you may have multiple buses the library does not check for duplicate SCSI IDs It is your responsibility to make sure you do not assign duplicate IDs within a bus To view and change the SCSI IDs 1 2 Co A If the security option is enabled disable it From the operator panel s keypad press MENU to display the menus The first menu item to appear is Cartridge Inventory Press the down arrow key until SCSI Menu displays The SCSI Menu screen shows the current ID settings In the example below the tape drive is set to 01 and the library is set to 00 If these default IDs are correct for your library setup you do not need to change the settings and can press ESCAPE to return to the SCSI Menu If you want to change the settings continue with the following steps Press ENTER The SCSI IDs screen displays Press ENTER again to display the next screen for changing the IDs IDs DOT LOO 1 To select the drive or library use the left and right arrow keys to move the screen arrow T to the appropri
114. through 10 and for the drives D1 and D2 M12345678910 D127 C B The second screen shows information about the fixed cartridge slots F1 through 5 and the robot R A bar m underneath the element number indicates that a cartridge is stored in that element A blank space indicates that no cartridge is stored in that element A dash indicates that the slot is not usable beyond Max Addressable Slot value A question mark indicates an invalid Occupied flag 3 To select an element use the left and right arrow keys to move across the columns The underline indicates the currently selected element For example in the screen above the first slot in the magazine is selected 1 4 When you have selected an element press ENTER The Index and Type information for this element appear on the screen Use the up and down arrow keys to scroll through the fields The following table provides a description of each field Library Operation Page 63 Table 10 Cartridge Inventory Fields Cartridge Description Inventory Field Index Displays the element index for which the information is being displayed Type Indicates the type of element either a cartridge slot drive or robot Warning Displays 0 if there are no failures or errors associated with this element or displays an error code See Appendix C for a list of error codes and corrective actions Occupied Indicates whether th
115. to the Library Information Menu Viewing Statistics The Statistics Menu allows you to review information about robot movements To view statistics 1 From the operator panel keypad press MENU to display the menus Press the down arrow key until Library Information displays as shown below Library Information Plasmon V15 AIT Tape Library User Manual Page 70 2 Press ENTER The screen displays the library code version Press the down arrow key twice until System Statistics displays as shown below System Statistics 3 Press ENTER The first statistic to display is Total Moves as shown in the example below Total Moves 142406 4 To display additional Statistics screens press the down arrow The following table describes the information in the Statistics screen Table 12 System Statistics Screens System Statistic Description Total Moves The number of times the robot has picked a cartridge and placed it in a slot or the tape drive Pick Retries The number of times the robot retried picking a car tridge Put Retries The number of times the robot retried placing a car tridge Rotate Retries The number of times the robot retried rotating on the wrist axis PTE Retries The number of times the robot performed a position to element PTE retry Powerup Count The number of time the library has been power cycled Cumulative o
116. trol Proto col Internet Protocol gateway address which allows routing of communication outside the subnet Note This option is only displayed if the network address is set to Static Ethernet Configuration Page 51 Viewing the Ethernet Security Screens The Ethernet security screens allow you to view the read only values for the following community access strings Read Write and Broadcast Community strings provide security for Simple Network Management Protocol SNMP communication Ethernet security also contains information about the user name and password for the secure transfer of library and Ethernet firmware upgrades via File Transfer Protocol FTP NOTE You can change these values in the Library Monitor software shipped with the library see the Help file shipped with the software or by using the librarys console interface see the Diagnostics and Firmware chapter for more information about accessing the console interface To view the Ethernet security screens 1 From the operator panel keypad press MENU to display the menus Press the down arrow key until Ethernet Menu is displayed on the screen Ethernet Menu SI GINE 8 2 Press ENTER The Ethernet Configuration Menu displays as shown below Ethernet Configuration 3 Press the down arrow until Ethernet Security displays Ethernet Security 4 Press ENTER The first screen to appear is shown below Read
117. u Configuration Page 45 Setting the LCD Security Option The library s security option allows you to prevent unauthorized personnel from disrupting the operation of the library Security can be enabled or disabled in either of two ways LCD security You can set the security option from the LCD as described in this section e SCSI security The application software can issue a SCSI MODE SELECT command to turn security on or off as described in the Plasmon V15 SCSI Reference or see your software documentation Whichever method is used to enable security LCD or SCSI must also be used to disable security That is if you enable security from the LCD you must disable it from the LCD If security is enabled by the application SCSI it must be disabled by the application When you enable security the following activities are prevented e Changing SCSI IDs e Changing the robot control mode Using the Commands Menu and the Demo Menu Opening the front door LCD security only Communicating with the tape drive across the serial port e Changing SCSI parity checking e Changing emulation mode Cleaning the tape drives Changing the POST Barcode Scan option Changing the Ethernet options If you attempt to perform any of these operations when security is enabled the library displays a message that states security is active Enabling Security from the LCD 1 Display the Security screen If necessary press MENU t
118. vel position on the X axis 1 or not 0 Wrist Back The robot wrist position is toward the back of the library 1 or not 0 Wrist Front The robot wrist position is toward the front of the library 1 or not 0 Bay 1 Occupied The drive is installed in the drive bay 1 orthe drive bay is empty 0 Bay 2 Occupied The drive is installed in the drive bay 1 or the drive bay is empty 0 Library Fan Fail The library s fan is operational 0 or has failed 1 Drive 1 Fan Fail The fan for the drive is operational 0 or has failed 1 Note Drive 1 is located next to the fixed slots Drive 2 Fan Fail The fan for the drive is operational 0 or has failed 1 Library Operation Page 73 Plasmon V15 AIT Tape Library User Manual Page 74 CHAPTER 6 TAPE DRIVE OPERATION This chapter describes how to perform the following tasks e Monitoring the tape drive status Cleaning the tape drive Ejecting a cartridge manually NOTE The application software automatically controls the tape drive to perform backup and restore operations You do not need to intervene in the cartridge processing however you may need to occasionally perform the tasks described in this chapter Tape Drive Operation Page 75 Monitoring Tape Drive Status You can monitor the status of the tape drives in several ways Reading the status lights on the front of the drive e Viewing the l
119. ver the life of the library Library Operation Page 71 Viewing System Sensors The System Sensors screen enables you to check the current status of the library s internal mechanical sensors To view system sensors 1 From the operator panel keypad press MENU to display the menus Press the down arrow key until Library Information displays as shown below Pa tees EE Information 2 Press ENTER The screen displays the library code version Press the down arrow key until System Sensors displays as shown below System Sensors 3 Press ENTER The first screen to display is Door Locked as shown in the example below Door Locked Plasmon V15 AIT Tape Library User Manual Page 72 The following table describes the information in the System Sensors screens Table 13 System Sensor Screens System Sensor Description Door Locked The front door is locked 1 or unlocked 0 Door Closed 1 The first front door sensor is on 1 or off 0 Door Closed 2 The second front door sensor is on 1 or off 0 Cartridge Seated A cartridge is seated in the robot 1 or the robot is empty 0 Reach Position The robot fingers are closed 1 or open 2 Magazine Present The magazine is installed 1 or removed 0 X Axis Home The robot is in the home position on the X axis 1 or not 0 X Axis EOT The robot is at the EOT end of tra
120. y type redraw and then press Enter to refresh the screen 7 lf desired type help and then press Enter to display Console s Help screen as shown in the following figure Generic Commands help lt screen_name gt show available commands lt screen_name gt run console screen redraw dump Console Screen Names config drive estats inv modeseli scsim stats demo ehist flash machine modesel2 sensors xcards diag enet hist mail schip seqmode NOTE If garbled characters or no characters appear on the screen make sure you have the same baud rate set for the host as you do for the library Upgrading Firmware via Console These instructions describe how to upgrade the library firmware using the console interface and a terminal emulation program such as CHS Terminal or HyperTerminal CAUTION Do not upgrade firmware unless Plasmon Technical Support advises you to do so If performed improperly the upgrade procedure can render your device inoperable Please consult with Technical Support before performing an upgrade They can help you select the most appropriate upgrade method for your particular model Plasmon V15 AIT Tape Library User Manual Page 88 To upgrade the library firmware 1 Obtain new firmware for the library You can download new firmware from Plasmon s web site www plasmon com or you can contact Plasmon Technical Support 2 Connect the library to the console interface by following the steps i
121. y and tape drive Allows you to set the SCSI IDs emulation mode and SCSI parity check ing Sequential Mode Allows you to select options for sequential mode operation if you intend to operate the library as a sequential stacker device Ethernet Menu Allows you to configure the library for operation on an Ethernet network Library Informa tion Displays information about the library code versions system statistics and system sensors Drive Menu Allows you to view the status of the tape drives This menu also allows you to connect the serial port to the tape drives to perform diagnostics or upgrade firmware Demo Menu Allows you to run various demonstration programs to observe how the library operates Command Menu Allows you to issue commands for basic robot motion opera tions and perform diagnostic tests Park and Unlock for Shipping Moves the robot to the park position for shipment and unlocks the door Plasmon V15 AIT Tape Library User Manual Page 36 Operator Keys Use the operator keys to perform the following actions Table 3 Operator Keys Key Description Moves up down left or right through the menus and screens depending on which directional arrow you press Arrow keys ESCAPE Returns to the previous menu or screen or cancels an operation without saving changes ENTER Selects the item next to the screen arrow or

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