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Plantronics 925 Bluetooth Headset User Manual
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1. PLANTRONICS SOUND INNOVATION Plantronics Discovery 925 User Guide Welcome Thank you for purchasing the Plantronics Discovery 925 earpiece This guide contains instructions for setting up and using your new earpiece A Please refer to the Safety Information in this booklet for important product safety information prior to use of the product Getting Assistance The Plantronics Technical Assistance Center is ready to assist you You can find answers to frequently asked questions ask a question using e mail receive service over the Internet or speak directly with a representative Visit www plantronics com support or call 1 866 363 BLUE 2583 NOTE If you are considering returning this earpiece please contact the Technical Assistance Center first Registering Your Product Visit www plantronics com productregistration to register your product online so we can provide you with the best service and technical support NOTE For pairing your Earpiece your PIN code or Passkey is 0000 Contents Package Contents Features and Accessories cccceeseeteeeteeeteeees iv Charging Your Earpiece Using the AC or USB charger zi Using the Charging Case ccccccssesieescaectsiesnanenceunennntaies 2 Checking the Battery Level Recharging the Charging Case Panno Your eI OIC E oansein a NMP Lantos 4 Plantronics QuickPair Technology ssseseeerssserererssererreressene 4
2. With the earpiece on simultaneously press and hold the call control button and the volume button for about 2 seconds The indicator light flashes red to show the charge level Charging Your Earpiece CHARGING TIME 9 hours Full charge using USB 3 hours Full charge using AC Indicator Light al Charging Jack The charging case provides one full charge to your earpiece before the battery within the case requires charging While the case is charging the indicator light on the bottom of the case flashes red When fully charged the indicator turns off Recharging the Charging Case 1 To check the battery status of the charging case you must connect the earpiece to the case If the earpiece does not begin charging mode indicator light slowly flashes red then both the earpiece and case need recharging 2 Plug either the AC charger or the USB charger to power source before connecting to the charging jack on the bottom of the case If you disconnect the power source from the case after 10 minutes of charging you must then wait at least 60 minutes before reconnecting a power source to resume the charging cycle NOTE If recharging with the AC charger the charging case will feel warm to the touch during the charging cycle Once fully charged the case will cool down See Safety Information on page 16 for more information Pairing Your Earpiece Pairing is the process of introducing your earpiece to your phone
3. Before using your earpiece for the first time you must pair it with your Bluetooth wireless technology enabled phone Normally you need to pair your earpiece with your phone only once To see a demo of the pairing process visit www plantronics com EasyToPair Plantronics QuickPair Technology Your new earpiece includes Plantronics QuickPair technology to simplify the Bluetooth setup process The first time you turn your earpiece on your earpiece automatically enters pairing mode for 10 minutes Once paired successfully your earpiece stays on for instant use If not successfully paired after 10 minutes your earpiece automatically powers off When you turn the earpiece on again it automatically goes into pairing mode until successfully paired with a Bluetooth phone Pairing Your Earpiece 9XXPlantronics PASSKEY BLUETOOTH 0000 9XXPlantronics How to Pair Your Phone with Your Earpiece for the First Time d Turn on the Bluetooth feature on your phone For most phones select Settings Tools gt Connections gt Bluetooth gt On See your phone s user guide for more information 2 Turn the earpiece on Press and hold the call control button until the indicator flashes red blue The earpiece is now in pairing mode If you don t see the red blue flash press and hold the call control button to turn your earpiece off and then press and hold the call control button again until you see the
4. See www plantronics com healthandsafety for more information on earpiece and hearing e Use of a earpiece that covers both ears will impair your ability to hear other sounds Use of such an earpiece while operating a motor vehicle or riding a bicycle may create a serious hazard to you and or others and is illegal in most regions e Check local laws regarding use of a mobile phone and earpiece while driving If you use the earpiece while driving ensure your attention and focus remain on driving safely e Observe all signs and instructions that require an electrical device or RF radio product to be switched off in designated areas such as gas refueling stations hospitals blasting areas potentially explosive atmospheres or aircraft Keep all products cords and cables away from operating machinery As with all corded products there is a danger of strangulation if a cord should become wrapped around your neck This product is not a toy Never allow children to play with the product small parts may be a choking hazard Install and use eartips and earbuds in accordance with the instructions provided Do not force eartips or earbuds down the ear canal If either becomes lodged in the ear canal seek medical attention immediately Ensure eartips and earbuds are kept clean and free of ear wax buildup to maintain the specified product performance Applying excessive pressure to the earpiece may injure the outer ear Do not wear the ea
5. earpiece within 33 feet 10 meters of the Bluetooth phone If there are obstacles between your earpiece and the phone you may experience interference For optimal performance place your earpiece and phone on the same side of your body Audio quality degrades as you move out of range When you are far enough away to lose the connection you hear a high tone in the earpiece The earpiece attempts to reconnect for 60 seconds If you move back in range you can manually reconnect by pressing the call control button NOTE Audio quality is also dependent upon the device with which the Earpiece is paired Indicator Lights and Tones Light Tone Status check 1 blue flash 1 tone Charging 1 red flash every 10 seconds None Fully charged None None Low battery 2 red flashes for 2 3 full battery None Very low battery 3 red flashes every 10 seconds 3 high tones every 10 seconds Pairing Red and blue flashes 1 low tone Paired Blue flashes 1 low tone Turning on Solid blue for 2 seconds Ascending tones Turning off Solid red for 4 seconds Descending tones Indicator Lights and Tones Light Tone Incoming call 3 blue flashes every 2 seconds 3 rapid low tones every 2 seconds Answer call 1 blue flash 1 low tone Callin progress 1 blue flash every 2 seconds None Volume up or 1 blue flash for each volume 1 tone with volume down adjustment corresponding to volume level 2 low tones to indicate m
6. red blue flash 3 Use the commands on your phone to locate your earpiece For most phones select Settings Tools gt Connections gt Bluetooth gt Search gt 9XxXPlantronics See your phone s user guide for more information 4 When prompted for the PIN code or Passkey enter 0000 Pairing is successful when the indicator on your earpiece flashes blue Your earpiece is now connected and ready to use Adjusting the Fit For optimal voice clarity point the boom towards the corner of your mouth R amp Une Correct Fit Incorrect Fit How to Install a Different Gel Eartip If the earpiece does not feel stable the eartip needs adjusting or it may be the wrong size for your ear The earpiece comes with the medium eartip installed but you can replace it with the optional small or large eartip provided 2 CY Eartip A Speaker housing 1 Remove the earpiece from your ear Rotate the eartip on the earpiece to position the stabilizer to rest comfortably in your ear If the earpiece still feels unstable then remove the ear piece from your ear and change the eartip to a different size 2 To remove the eartip gently pull the stabilizer loop of eartip off of the speaker housing 3 To fita new eartip position the eartip over the speaker housing with the stabilizer pointed away from the microphone boom and gently press the eartip onto speaker housing Earpiece Controls Turn on the earpiece Press and hold the
7. tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interfer ence in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the radio or television off and on the user is encouraged to try to correct interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on another circuit 4 Consult the dealer or an experienced radio TV technician for help EXPOSURE TO RADIO FREQUENCY RADIATION This device and its antenna must not be collocated or operated in conjunction with any other antenna or transmitter To comply with FCC RF exposure requirements only use supplied antenna Any unauthorized modification to the antenna or device could void the user s authority to operate this device 19
8. How to Pair Your Phone With Your Earpiece for the First Time 5 Adjusting the Fit How to Install a Different Gel Eartip Earpiece COMMONS ccs csnanssesanecsccaaniantsnnioacineaseaciannssesnncietaanneansseribacinnnees va Pende Feo FEES esma E RR 8 RANGE scccnunnn eminem 9 Indicator lignits and TONE Siasii a lata 9 WMOUBESNOONG reciia EAEE Ji Using More Than One Bluetooth PHONG imiadsoisissocssisiiisioiiiai How to Turn the Multipoint Feature On and Off How to Initiate a Call How to Answer a Call While Talking o PrOguct SPCCHCAtOMG iisiccccccecestectsanssiessinasslesnnamaecceendcecqecem aerials 14 Limited WANT EIN cssccce savsexacssancccecaanennssnbinacaennsnsanranaesianccstaaisiasbneebacanens 15 Important Safety and Operational Information 0 0c eee 16 Regulatory NONCES wisi ccccersssscaicensenreannrmmastenmininininniisiae 19 iii Package Contents and Features Call Control Button Volume Control Button i Jack Stabilizing Eartips small medium and large t Charging Case AC Charger USB Charging Cable 100 240V Product Name amp Number Accessories Vehicle Power Charger USB Lanyard 78583 01 79393 01 Not included To order please contact your Plantronics supplier or go to www plantronics com iv Charging Your Earpiece Your new earpiece performs best when fully charged While your earpiece is charging the indicator light slowly flashes red When your earpiece is fully c
9. To prolong battery life the multipoint feature multipoint feature on is turned off by default To turn on feature see Turning the Multipoint Feature On and Off on page 13 Turn off the online Press and hold the volume button for 4 seconds indicator while the earpiece is on Blue light will dim over 2 seconds Repeat action to activate online indicators Blue light will brighten over 2 seconds You will hear a single low tone silence and then a double low tone Adjust the volume During an active call tap the volume button There are 3 volume settings Each tap will increase the volume until maximum is reached and you hear two low tones Tapping again will drop volume to minimum setting and subsequent taps will increase volume until maximum is again reached ZA WARNING Do not use headphones Earpieces at high volumes for an extended period of time Doing so can cause hearing loss Always listen at moderate levels See www plantronics com healthandsafety for more information on Earpieces and hearing Hands Free Features If your phone and your wireless service provider both support hands free operation you can use the following features Redial the last number Tap the call contro button twice You will you called hear two low tones Voice activated dialing When the earpiece is on press and hold the call control button for 2 seconds until you hear 1 low tone Range To maintain a connection keep your
10. adset Lithium ion polymer Charging Case Nickel metal hydride Storage Usage 50F 104F 10C 40C Temperature Version Bluetooth 2 0 EDR Enhanced Data Rate Bluetooth Profiles Headset Profile HSP for talking on the phone Hands free Profile HFP for talking on the phone and operating the phone Performance may vary by device 14 Limited Warranty This warranty covers defects in materials and workmanship of products manufactured sold or certified by Plantronics which were purchased and used in the United States and Canada The warranty lasts for one year from the date of purchase of the products This warranty extends to you only if you are the end user with the original purchase receipt We will at our option repair or replace the products that do not conform to the warranty We may use functionally equivalent reconditioned refurbished remanufactured pre owned or new products or parts To obtain service in the U S contact Plantronics at 1 866 363 BLUE 2583 To obtain service in Canada call 800 540 8363 THIS IS PLANTRONICS COMPLETE WARRANTY FOR THE PRODUCTS This warranty gives you specific legal rights and you may also have other rights that vary from state to state Please contact your dealer or our service center for the full details of our limited warranty including items not covered by this limited warranty 16 IMPORTANT SAFETY AND OPERATIONAL INFORMATION Please read the followin
11. ator flashes blue 2 times 2 To pair earpiece to a second phone see Pairing Your Earpiece on page 5 NOTE To turn the multipoint feature off repeat step 1 The indicator flashes blue 1 time to indicate multipoint is off How to Initiate a Call The earpiece initiates a call on the phone you most recently used To use the second phone initiate the call using the controls on the second phone The second phone forms an active link with the earpiece How to Answer a Call While Talking on the Other Phone To answer the second call the first call must be terminated There is no function for placing one call on hold while answering another call from the earpiece 1 Press the call control button once to hang up the existing call 2 Press the call control button again to answer the new call from the other phone NOTE If you choose not to answer the second call and you have voice mail on the second phone the call will go to voice mail Product Specifications Talk Time Battery enables up to 5 hours Standby Time Battery enables up to 175 hours with multipoint feature OFF Battery enables up to 100 hours with multipoint feature ON Charge Time Charging headset using AC 3 hours Charging headset using USB 3 hours Charging headset using the case 3 hours Charging the case using AC 3 hours Charging the case using USB 9 hours Range Up to 33 feet 10 meters Earpiece Weight 8 grams Battery Type He
12. aximum volume level reached End call 1 blue flash 1 low tone Missed call 3 purple flashes every 10 None seconds for 5 minutes Out of range None 1 high tone Back in range Flashes to match current 1 low tone earpiece state Turning on 2 blue flashes None multipoint Turning off 1 blue flash None multipoint NOTE By default the online indicator is turned on To turn off the online indicator see Earpiece Controls on page 8 10 Troubleshooting My earpiece does not work with my phone Make sure the earpiece is fully charged Make sure earpiece is paired with the Bluetooth phone you are trying to use See Pairing Your Earpiece on page 4 My phone did not locate the earpiece Turn both your phone and earpiece off and on and then repeat the pairing process on page 4 could not enter my PIN code Turn both your phone and earpiece off and on and then repeat the pairing process on page 4 Your PIN code or Passkey is 0000 cannot hear caller dial tone The earpiece is not turned on Press the call control button for approximately 2 seconds until you hear a tone or see the indicator glow blue Your earpiece is out of range Move the earpiece closer to the Bluetooth phone Your earpiece battery is drained Charge your battery See Charging Your Earpiece on page 1 The listening volume is too low Incremental tapping of the volume button will adjust volume See instructions f
13. call control button for 2 seconds until the indicator glows blue If earpiece flashes red 3 times when you turn on the earpiece then the battery is very low and should be recharged NOTE When your earpiece is in standby mode the indicator is off To confirm that your earpiece is on press any button You should see a blue light flash Turn off the earpiece Press and hold the call control button for 4 seconds until the indicator glows red When power is off indicator stays off NOTE If you re wearing the earpiece you hear ascending tones when the power turns on and descending tones when the power turns off Answer or reject a call When your earpiece rings tap the power button once you should hear 1 low tone To reject a call and send the caller to voice mail press the call control button for 2 seconds NOTE Your phone may ring before your earpiece rings Wait until you hear the ring in your earpiece to press the call control button and answer the call End a call During active call tap the call control button Make a call Transfer a call between earpiece and phone When the earpiece is paired to your phone and in range enter phone number on your phone and press send The call automatically transfers to your earpiece During an active call press and hold the call control button for 2 seconds You will hear a single low tone followed by a double low tone Earpiece Controls Turning the
14. g safety and operational instructions before using your Bluetooth earpiece and accessories Please keep these instructions for your reference Additional warnings may be present on the product packaging or in the user instructions This symbol A identifies and alerts the user to the presence of important safety warnings GENERAL Operating and storage temperature is 10 C to 40 C 50 F to 104 F WARNINGS Exposure to high volume sound levels or excessive sound pressure may damage your hearing Although there is no single volume setting that is appropriate for everyone you should always use your earpiece with the volume set at moderate levels and avoid prolonged exposure to high volume sound levels The louder the volume the less time is required before your hearing could be affected You may experience different sound levels when using your earpiece with different devices The device you use and its settings affect the level of sound you hear If you experience hearing discomfort you should stop listening to the device through your earpiece To protect your hearing some hearing experts suggest that you 16 1 Set the volume control in a low position before putting the earpiece on your ears 2 Limit the amount of time you use earpiece at high volume 3 Avoid turning up the volume to block out noisy surroundings 4 Turn the volume down if the sound from the earpiece prevents you from hearing people speaking near you
15. harged the indicator light turns off This applies to all charging options CHARGING TIME 3 hours Full charge using AC or USB 1 hour Minimum charge before first use Option A Using the AC Charger 1 Plug the AC charger into a power outlet 2 Connect the AC charger to the charging jack on the earpiece Option B Using the USB Charger 1 Connect USB charger to the USB port on a computer or laptop 2 Connect the USB charger to the charging jack on the earpiece 3 Turn the computer or laptop on ZA WARNING Do not use your earpiece while it is connected to the charger Charging Your Earpiece CHARGING TIME 3 hours Full charge using charging case 1 hour Minimum charge before first use Option C Using the Charging Case Open the cover of the case Align the charging jack on the earpiece with the micro USB connection in the case Gently push the earpiece onto the micro USB connection until you feel it click into place IMPORTANT Incorrect removal of the earpiece from the case will damage the micro USB port in the case To properly remove the earpiece use your thumb to gently push the earpiece in a diagonal not vertical direction away from the micro USB connector Checking the Battery Level of Your Earpiece CHARGE INDICATOR LIGHTS Call Control Button Red Flashes Battery Level 1 MM Fullbattery Si j Volume Button 3 Less than 1 3 full a 2 1 3 to 2 3 full 0
16. k of explosion fire or leakage of toxic chemicals please observe the following warnings e Do not dispose of the product or battery in a fire The battery cells may explode e Do not open or mutilate the battery There may be corrosive materials which can cause damage to eyes or skin and may be toxic if swallowed e Always store batteries where children cannot reach them e f your product has a non replaceable battery do not attempt to open the product or remove the battery e f your product has a replaceable battery use only the battery type supplied by Plantronics Observe the correct polarity when installing the battery Remove the battery if it will not be used for an extended period remove a spent battery promptly e f your product is designed to be recharged from a non rechargeable battery use only the battery type specified in the product instructions do not use a rechargeable battery e Do not allow any battery or its holder to contact metal objects such as keys or coins RECYCLING Your product and batteries must be recycled or disposed of properly Contact your local recycling center for information on proper disposal 18 Regulatory Notices FCC REQUIREMENTS PART 15 Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been
17. or adjusting the volume in Earpiece Controls on page 8 Make sure that the eartip fits properly See Adjusting the Fit on page 6 Troubleshooting Audio quality is poor Make sure that earpiece is sitting correctly in ear with boom pointing towards corner of mouth See Adjusting the Fit on page 6 Callers cannot hear me Your earpiece is out of range Move the earpiece closer to the Bluetooth phone See Range on page 9 The eartips do not fit my ear Try a different size eartip See Adjusting the Fit on page 6 My earpiece falls out of my ear Make sure that Earpiece is sitting correctly in ear with boom pointing towards corner of mouth See Adjusting the Fit on page 6 My eartip needs to be cleaned Remove the eartip from the earpiece and wash it in warm soapy water and dry thoroughly When the eartip is completely dry put it back on your earpiece 12 Using More Than One Bluetooth Phone Plantronics Discovery 925 supports multipoint technology which allows you to use one earpiece with two different Bluetooth mobile phones How to Turn the Multipoint Feature On and Off To use more than one phone you must turn the multipoint feature on When this feature is off your earpiece can connect to only one Bluetooth phone 1 With your earpiece turned off press and hold the volume and call control buttons simultaneously until earpiece turns on and indic
18. rpiece while sleeping or in other situations where pressure may be exerted against the earpiece Do not disassemble or insert anything into the product or charger because this may cause damage to the internal components or cause injury to you If the product or charger overheats has a damaged cord or plug has been dropped or damaged has been dropped into water disconnect any charger from its supply discontinue use of the product and contact Plantronics Prevent rain moisture or other liquid from coming into contact with the product to protect against damage to your earpiece or injury to you This warning is not applicable for ruggedized or sports products which are designed to withstand contact with moisture CHARGING WARNINGS To reduce the risk of electric shock explosion or fire use only the charger supplied by Plantronics to charge the product Do not use the chargers with other products or for any other purpose Ensure that the voltage rating corre sponds to the local mains or power supply you intend to use If your earpiece is designed to be charged with your mobile phone charger using a custom adapter use only mobile phone chargers approved and provided by your mobile phone manufacturer Charge the earpiece according to the instructions supplied with the unit Ensure the mains AC Power socket outlet for the charger is located near the equipment and is easily accessible 17 BATTERY WARNINGS To avoid the ris
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