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Planet Technology IDL-2400 Network Card User Manual

1. On board WAN SETUP Type Static IF CI LAN Only Interface MAC 00 30 4f 11 22 aa IP Address 1492 166 0 1 Metmask 55 255 255 0 Gateway 192 168 8 1 DNS 1 168 95 1 1 DNS 2 DNS 3 You can click Static IP in the Type list and manually configure the following information IP Address Static IP Netmask Default gateway IP address Primary secondary or third DNS servers Click APPLY to submit Simply click DHCP in the Type list and click APPLY The acquired IP address netmask and default gateway information will show when revisit this page later Click PPPoE in the Type list Enter a user name and its password in User Name and Password boxes Click APPLY to submit The PPPoE dialing will start right away When there is an active connection the page will show the acquired IP address network mask and default gateway information LAN Only Select LAN Only to disable WAN IP settings but allow the configuration of default gateway and primary secondary third DNS servers PLANET IP PBX user s manual 2 4 On board LAN Setup The On board LAN Setup page allows administrator to configure LAN network interface for PLANET IP PBX 1 Select System gt On board LAN Setup to see the current settings of LAN network interface 2 Enter anew IP address and network mask 3 Click APPLY to change the settings On board LAN SETUP On board LAN SETUP Interface MAC
2. PLANET lt Networking Communication ISDN Internet Telephony PBX System IPX 1800N User s Manual Copyright Copyright C 2006 PLANET Technology Corp All rights reserved The products and programs described in this User s Manual are licensed products of PLANET Technology This User s Manual contains proprietary information protected by copyright and this User s Manual and all accompanying hardware software and documentation are copyrighted No part of this User s Manual may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form by any means by electronic or mechanical Including photocopying recording or information storage and retrieval systems for any purpose other than the purchaser s personal use and without the prior express written permission of PLANET Technology Disclaimer PLANET Technology does not warrant that the hardware will work properly in all environments and applications and makes no warranty and representation either implied or expressed with respect to the quality performance merchantability or fitness for a particular purpose PLANET has made every effort to ensure that this User s Manual is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occurred Information in this User s Manual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET assumes no responsibili
3. Add a User Group Enter settings shown in Table 4 2 Click SET to save the settings and click BACK to return to the USERGROUP MANAGEMENT page Now you can see the newly added usergroup displayed in the Group ID Click a usergroup name in the Group ID Edit a User Group _ Edit settings shown in Table 4 2 Click SET Select a Group ID Delete a User Group l Click DEL to remove the usergroup from the Group ID Table 4 2 Usergroup Configuration Settings Field Description Group ID A unique group name containing alphabets numbers and Description Arbitrary description information Associated Trunks Select outbound SIP trunks and PSTN trunks accessible by this usergroup Note the order matters the hunting sequence in run time Group ID The default number is 0 A trunk with Group ID 0 does not form a balance group with any other trunks in Group 0 If Group ID is 1 9 trunks with the same Group ID form a usage balance group Weight the weight of a trunk to be selected in a trunk balance group for an outgoing call Trunks with the same group ID must be put together or the function will not work f there is not any appropriate SIP trunk and PSTN trunks to select come back later to revise selection once trunks have been created PLANET IP PBX user s manual Reachable User Groups Select other usergroups reachable from this usergroup By default only users in the same usergroup can reach
4. SIP Configuration SIP Parameters JB A ln Eo pb Username 1001 Telephone Humber 1001 Password PS Proxy mode Proxy Server Address 192 160 1 1 Proxy Port 5060 Machine configurations on the VIP 156 STEP 1 Please log in VIP 156 via web browser browse to the SIP Settings menu In the setting page please browse to the Service Domain page and insert the SIP parameters for IP PBX system Realm 1 Default Active On Ooff Display Name 2002 Line Number 200 Register Name 2002 Register Password oss Domain Server 192 168 1 1 Proxy Server 152 168 1 1 Outbound Proxy Register Period 15 0 99 0 30 sec 1 99 min status Registered Test the scenario To verify the VolP communication you may make calls from extension side VIP 153PT 1001 to the number 2002 VIP 156 or reversely make calls from extension client VIP 156 2002 to the number 1001 VIP 153PT PLANET IP PBX user s manual 6 2 Voice communication via IP PBX system IPX 1800N Auto config In the following sample we ll introduce how to integrate the client with our IP PBX system IPX 1800N via Auto config feature Registration Registration Authentication Authentication IPX 1800 LAN IP Address 192 168 1 1 VIP 156 IP Address 192 168 1 3 Line Number 2002 El VIP 153PT IP Address 192 168 1 2 E Line Number 1001 Machine configurations on the IPX 1800N STEP 1 Log in IPX 1800N and browse
5. 2 Click the route group in Group ID to see the settings Add a Route Group 3 Enter settings shown in Table 4 5 and click BACK The newly added route group should be displayed in the Group ID Click a route group name in Group ID Edit settings shown in Table 4 5 Edit a Route Group o Click SET if there is any update in the Description box Click BACK to see the updated information Select a Group ID Delete a Route Group l Click DEL to remove the route group from the Group ID Table 4 5 Routegroup Configuration Settings A A unique ID containing alphabets numbers and Group ID underscore only without spaces 32 characters maximum Description Arbitrary description information Select routes belonged to this routegroup Click ADD DEL button to add or remove a route to or from the routegroup The right box lists current selected routes Note the order of Sa RT COON the selected routes is important since it decides which route would be matched first for an outgoing call lf there is no appropriate routes to select initially one can come back later to revise it once the expected routes are added Please refer to 4 4 for details PLANET IP PBX user s manual 4 6 SIP Trunk Configuration A SIP trunk refers to a SIP account on a remote call routing or gateway device A practical example is an account at an Internet Telephony Service Provider ITSP where a call is routed to a SIP client or o
6. Add a Terminal Trunk Click ADD to see the newly added terminal trunk in the Terminal Identifier Click the Trunks tab and More to see more information SA UL AOS Edit settings shown in Table 4 8 in a row Click APPLY in the row to update the information Click the Trunks tab and select a terminal identifier Delete a Terminal Trunk Click DEL to remove the terminal trunk from the Terminal Identifier Table 4 8 Trunk Terminal Configuration Settings A Pescription O A unique number consisting of digits only This is the trunk Terminal Identifier identifier configured on the other IP PBX Description Arbitrary description information PLANET IP PBX user s manual Password of SIP trunk given on the other IP PBX for Terminal Password Be authentication Preferred language for system instructions heard from the Language terminal When disabled DID click a usergroup in the list whose reachability to other usergroups and trunks will be used as the privilege of inbound calls from this terminal Usergroup13 of Privilege There may not be any appropriate usergroups to select initially One can come back later once the expected usergroup has been added Indicate the trunk is over a bandwidth sensitive link e g Bandwidth Sensitive across Internet Leaves this blank to disable or specifies a limit of Bandwidth Limitation A bandwidth in kbps for call admission 4 9 POTS Setting IPX 2000 IPX 1803
7. MeetMe Prompts Management Get PIM Humnber escription Please enter the conference pin number Table 5 5 Replaceable Meet me Prompts Prompt Description Get PIN number Please enter the conference pin number Invalid PIN That pin is invalid for this conference Only Person You are currently the only person in this conference 5 6 Voicemail Prompts This page allows replacing built in voicemail system prompts with user recordings 1 Click a language and a prompt in the corresponding lists 2 Find a corresponding recording in the local storage 3 Click PUT FILE to complete the replacement 4 Toreseta prompt back to default leave the Upload box in blank and directly click PUT FILE Note that the replacement is done for the selected Language and Prompt only Currently only following prompts could be replaced I VOICEMAIL PROMPTS MANAGEMENT Yoicemall Prompts Management Description Welcome to voice mail system please enter your mailbox PUT FILE Table 5 6 Replaceable Voicemail System Prompts Prompt Description Login Welcome to voice mail system please enter your mailbox Password Password Incorrect Mailbox Login incorrect mailbox Good bye Good bye Press star to cancel recording and return to the main menu Or Prerecording Introduction o press pound to start recording right away Please leave your message after the tone When done hang up or Introduction press t
8. s ec MEM AENA Maximum number of messages allowed per extension account Hostname or IP address of the SMTP server for voicemail SMTP Server notification Most SMTP servers require a valid from address to accept E mail from Address 7 a mailing request Voicemail Available Space Check A NE UA IEA Set a threshold in minutes to send an alarm email to the j Show the available space in Kbytes and minutes The storage inside IP PBX saves not only voice mails but Voicemail Space Left also some other stuff such as CDR and logs The remained disk space is all for voice mails and it is the maximum available voice mail space Specify an account ID if the SMTP server requires SMTP Server Account a authentication for outgoing mails Specify the account password if the SMTP server requires SMTP Server Password a authentication for outgoing mails 5 5 Meet me Prompts This page allows replacing built in meet me conference prompts with user recordings 1 Click a language and a prompt in the corresponding lists 2 Find a corresponding recording in the local storage 3 Click PUT FILE to complete the replacement 4 To reset a prompt back to default leave the Upload box in blank and directly click the PUT FILE Note that the replacement is done for the selected Language and Prompt only Currently only following prompts could be replaced PLANET IP PBX user s manual Meet Me PROMPTS MANAGEMENT
9. trunks accessible by this usergroup USER GROUP MANAGEMENT Associated Trunks Reachable User Groups parkedcalls vim operator Associated PAX Features Associated SIP Associated PSTN Reachable User Associated PAX Member Group ID Description Trunks ane as E ae List UG DEF ne parkedcalls Useradmin PLANET IP PBX user s manual After these configurations be sure to press to Save button to apply settings and browse to IP PBX service page in Service menu to click the Reload button to make the settings effective IP PBX SERVICE IP PAX will reload configuration as soon as possible Currently active calls will be disconnected in 3 minutes Do you really wantto Continue IP PBX Configuration Reload IF PBX Configuration Backup nies PES Settings Only IP PAX Configuration Restore RESTORE IPX 1800N Usage IPX 1800N IP Ext 1001 calls to ISDN PSTN number Human operation at IPX Equipment operation Human operation at Caller side Receiver Side Pick up phone 1001 1 IPX 1800N dial tone is heard Dial 9 phone number 1 Du Du is heard 2 1PX 1800N communication is going Ring back tone is heard hone number is ringing
10. Click rn to add the extension in Timeout To Next Forward Unavailable Call Forward and the time here into the list Remove the extension of Unavailable Call Forward from the list by clicking AT EVEN CIA TELA Optional Notify the caller that callee is not available and the call Prompt is being forwarded to another extension Optional Enter a number to which incoming calls are forwarded when the extension is busy The number could be an extension or Line In Use Forward a PSTN number with appropriate outbound prefix f the function is enabled the Line in use Call Back function will be disabled Optional Unconditional Call Forwarding according to the calling number Enters one or more calling numbers and a forwarding number and clicks F E g forward only calls from 101 to a cellular number while let the rest enter the voice mail by default Selective Call Forward Selects a forwarding and click when the forwarding is no longer required 4 3 10 Analog Phone The ANALOG PHONE MANAGEMENT page lets the administrator to create analog phones Select Device gt Analog Phone and one can add edit and delete analog phones Go to Service gt IP PBX Service and click RELOAD to activate changes Connect an analog phone to a FXS port and configure the properties of the port as detailed in Table 4 3 3 ANALOG PHONE MANAGEMENT Ea ine 1 POTS Extension Pickup Unavailable Yoicermail Input Output Unconditional TES ME
11. Restore IP IP PBX will restore the configuration as current setup Go to Configuration Service gt IP PBX Service and click RESTART to activate the PLANET IP PBX user s manual Restart IP Configuration Revert IP Configuration settings Click RESTART and the IP PBX Service will restart completely Currently active calls will be disconnected immediately This function is rarely required unless the network setting has been changed or the service operates abnormally without problematic configuration could be identified Click REVERT and IP PBX will erase current IP PBX settings and revert configuration back to the factory default Note the reversion affects IP PBX service only but not other system services such as DHCP TFTP and NTP The backup IP PBX configuration files under TFTP remain intact after reversion so that one can restore to a specific time if a backup file had been generated then To revert the whole system back to the factory default as much as possible hold the hardware Reset button for 10 seconds Since this will wipe out almost everything generated by the user all system interfaces and services must be configured from scratch again if no appropriate backup configuration could be restored Note that such reversion will not erase backup configurations and existing voicemails Backup configuration files could be deleted in the TFTP Service page and voicemails could be deleted in th
12. IVR helps a caller to select options from voice menus by pressing keys on a telephone keypad With IVR a caller can connect to an expected extension or a service promptly PLANET IP PBX enables multiple configurable IVR menus in a single system and each of them could have a hierarchy up to three layers Select Feature gt IVR to add edit and delete the IVR menus You can also manage IVR prompts used by IVR menus in this page WR MANAGEMENT VR Management IVR Prompts Management AIR Menu _ APPLY CLEAR DEL gt Rule Action Setup VR Mame Rule Acti Enter a name of an IVR menu in IVR Name and click a file in the Prompt list Click ADD next to the IVR Name box to set the new IVR name in Info System will prompt to ask for confirmation Add a new IVR Menu whether a Worktime setting is required or not This is because Worktime setting can only be added when creating a new IVR After creation an IVR without Worktime setting cannot be associated with a Worktime setting later If Worktime setting is indeed not required PLANET IP PBX user s manual click Cancel in the pop up window Enter settings shown in Table 5 8 Click APPLY to add the new IVR menu and see itas a tree view in Info For example to create a basic Auto Attendant IVR fora trunk with Usergroup of Privilege dial_in e Enter an IVR Name say Basic_AA e Choose agent newlocation gsm from Prompt list in Action Data block e Choose a
13. Wildcard Characters for Route Patterns Expression Description Match any single digit listed explicitly E g digit set 13579 match odd lt digits gt _ 7 digits One may use to indicate a range of digits e g 2 8 Match any digit in any length Usually given in the end of a pattern to include dot all numbers matched a specific prefix dot can not be used alone or at the beginning of the route patterns Match any single digit from 0 to 9 Match any single digit from 1 to 9 Match any single digit from 2 to 9 By selecting Route Management gt Route the administrator can add edit and delete routes in the Route Management page Go to Service gt IP PBX Service and click RELOAD to activate changes Enter settings shown in Table 4 4 2 Add a Route Click ADD to see the newly added route in the Route ID Edit settings shown in Table 4 4 2 in a row Edit a Route Click APPLY in the row to update the settings Select a Route ID Delete a Route Click DEL to remove the route from the Route ID PLANET IP PBX user s manual Table 4 4 2 Route Configuration Settings RR go A unique ID containing alphabets numbers and underscore only oute without spaces 32 characters maximum Description Arbitrary description information A destination number pattern consisting of digits digit set and wildcard characters e g 9INXXXXXX matches any 7 digit called Destination Number Pattern
14. a user refers to a real person who has a name and e mail however one can always create virtual users to associate with public extensions For example extensions in reception break room and lab areas USER MANAGEMENT Login ID Mame Description Usergroup E mailaddress Extensions Attach Voicemail in E mail Notification asno amo fuer The User Management page allows the administrator to manage users in the IP telephony network Select User Management gt User and one can add edit and delete users Go to Service gt IP PBX Service and click RELOAD to activate changes Click ADD Enter settings shown in Table 4 1 Add a User Click ADD Click BACK to see the newly added user in the Login ID Click a user in the Login ID Edit a User Edit settings shown in Table 4 1 Click UPDATE Select a Login ID Delete a User Click DEL to remove the user from the Login ID 2 Please refer to O for details PLANET IP PBX user s manual Table 4 1 User configuration Settings A Description A unique ID containing alphabets numbers and Aaa underscore only without spaces 32 characters maximum ogin This is the ID for personal configuration through IP PBX Web management Name of the user either a real or a virtual one e g Alice Name Lee or Conference Room Password Password for the user to access IP PBX Web management Description Arbitrary description information E mail Address E mail address of
15. number starting from a digit larger or equal to 2 and with an extra prefix digit 9 Number of leading digits to be stripped from the original dialed number when matches this route Using 9NXXXXXX as an example Number of Stripped Digits route pattern with number of stripped digits equal to 1 dialing 95270001 will be stripped to be 5270001 when it actually got dialed out A sequence of digits to be prefixed to the final dialed number after stripping Using 9INXXXXXX as an example route pattern with number of stripped digits equal to 1 and prefix 1408 dialing Prefix 95270001 will be 14085270001 when it actually got dialed out A special prefix character w could be used for PSTN trunks to pause 0 5 second during dialing Say 4 leading consecutive w result in 2 seconds delay before dialing 4 5 Route Group Configuration A routegroup groups routes into a logical superset of route patterns Such abbreviation simplifies the association of multiple routes with a trunk say a PSTN line A route must be included into at least one routegroup in order to take the route pattern into effect ROUTE GROUP MANAGEMENT Description Associated Routes PLANET IP PBX user s manual Select Route Management gt Route Group and the administrator can add edit and delete routegroups in the ROUTE GROUP MANAGEMENT page Go to Service gt IP PBX Service and click RELOAD to activate changes 1 Type a route group name and click ADD
16. of IP PBX PBA STATUS roduct Hame P PAR Inmware AP Version 1 5 0594 0 30 4f 11 22 aa WAN Subnet Mask Default Gateway 192 168 8 1 2 2 Time Setup The Time Setup page allows administrator to configure time zone and date for PLANET IP PBX With correct time setup functions such as IVR work time and voicemail can present the actions at the right time Select System gt Time Setup to see the current setting of time zone and date oystem Timezone Setup APPLY Real Time Clock RTC Setup T i System Time Zone Click a region country in the Time Zone list and click APPLY in System Timezone Setup Real Time Clock Click year month day hour minute and second in the RTC Setup correspondent list and click APPLY in Real Time Clock Setup Note When reset the time 15 minutes later than the time showed in RTC Setup the system will ask for re login PLANET IP PBX user s manual 2 3 On board WAN Setup The On board WAN Setup page allows administrator to configure WAN network interface for PLANET IP PBX Select System gt On board WAN Setup and the current setting of WAN network interface is displayed e g type IP address etc Unless the LAN Only is selected you can choose one of the three options Static IP DHCP and PPPoE from the Type list for your configuration Select LAN Only check box to disable WAN and only default router and DNS settings are applicable On board WAN SETUP
17. the IP Route ID Subnet Netmask and Gateway Click ADD to have the newly added route in IP Rout ID Edit a Route Edit the information in a row Click APPLY in the row to update the information Select a route ID Only Delete a Route Click DEL to remove the route ID from the IP Route ID column 2 6 Dynamic DNS Setup Dynamic WAN IP address causes difficulty for inbound connections from remote clients or IP PBX systems A popular work around is to adopt domain names provided by Dynamic DNS service providers and run a client on or behind the gateway router or IP PBX It is required to apply an account and create a hostname in the account before configuration Click Enable give account information and refresh interval to activate a Dynamic DNS client The client then uses Username and Password to access its account and update the Hostname with the latest WAN IP address at DynDNS or 3322 net Service in Interval seconds periodically DYNAMIC DNS SETUP 2 EE Sst Enable Disable Service DynDNS Lisername Hostname Typical hostname has a form of lt hostname gt dyndns org or lt hostname gt 3322 net The refresh interval is usually between 60 600 seconds depending on the volatility of WAN IP assignment Enable Dynamic DNS Click Enable Click DynDNS or 3322 net in the Service list Enter the Username Password Hostname and Interval 4 Click APPLY MENA Click Disable and then cli
18. the user for voicemail notification Attach Voicemail in 11M Select to enclose the message received in the notification Notification e mail as an attachment Select the usergroup this user belongs to If there is not any appropriate usergroup to select come Usergroup l l CORNS l back later to revise this selection if no appropriate usergroup could be chosen for now Extensions Show the extensions associated with this user 4 2 User Group Configuration A usergroup is a logically grouping of users and their privileges For instance one could have couple of usergroups in an IP telephony network e g Sales Marketing Administration Accounting and Engineering etc Each usergroup associates with a set of PBX features and call routing scopes In other words all users in the same usergroup share the same reachability of PBX features and final destinations USER GROUP MANAGEMENT Associated SIP Associated PSTN Reachable User Associated PBa Trunks Trunks Groups Features List Group ID Description The User Group Management page allows the administrator to manage usergroups Select User Management gt User Group and one can add edit or delete usergroups Go to Service gt IP PBX Service and click RELOAD to activate changes PLANET IP PBX user s manual Enter a usergroup name beside the ADD button and then click ADD The name will show in Group ID Click the name in Group ID to view the edit page
19. to the DHCP menu and create new options list for the auto configuration DHCP SERVICE DHCP POOL Enable Disable Show Leased Clients SHOW CLIENTS Orn board LAN APPLY Single host 192 166 1 101 192 166 1 200 157 htt 192 160 111 4tpbo0t Code Value EN htta132160 1 1fftpboc Ao ATA 1 A EE Code please insert 151 as the DHCP server option Value http LAN IP for IPX 1800N tftpboot If you d like to enable auto config for IP extension features in IPX 1800N please be sure to setup the DHCP option code and the value information In most case insert the optional code 151 and the value http 192 168 1 1 tftpboot PLANET IP PBX user s manual e 192 168 1 1 is the IP address of IPX 1800 Note STEP 2 Please browse to the Device gt IP Phone menu and create new device for the auto configuration ENABLE AUTOMATIC CLIENT CONFIGURATION MANAGEMENT Enable Automatic Client Configuration q llulaw q llulaw s q llulaw HABLE BACK STEP 3 Please press the Show extensions button to create the two extension accounts password 1001 123 for VIP 153PT and 1002 123 for VIP 156 for the voice calls EXTENSION MANAGEMENT VIP153 x admin admin v UG_DEF wv Wired v English Enable v UPDATE BACK PLANET IP PBX user s manual STEP 4 After setting up the parameters please refer to the path to activate the settings Service gt IP PBX service gt
20. willbe disconnected in 3 minutes Do you really wantto Continue IF PAX Configuration Reload RELOAD IP PAs Configuration Backup SSE O PBX Settings Only IP PBX Configuration Restore RESTORE IP PBX service will be restarted Currently active calls willbe disconnected immediately Co you really want to Continue IF PAs Service Restart IPF FEX Configuration Rever to Factory Default 3 6 6 Service amp Configuration Select Service gt IP PBX Service and then click the Service amp Configuration tab Click RELOAD and IP PBX will reload the configuration once there is no active call If there is any active call it will retain up Reload IP 3 2 to 3 minutes and then IP PBX will reload This is the most Configuration frequently used function in this page since any IP PBX configuration change has to be reloaded to take effect Click BACKUP and IP PBX archives and encrypts current configuration into a time stamped backup file under tftpboot root directory To secure configuration files download them to a local host through the GET FILE function in Service gt TFTP Backup IP Service once a while Clear PBX Settings Only check box Configuration both PBX and system interfaces and services settings will be archived in the backup file Note Do not change the configuration file name or the RESTORE function will reject the configuration file Click a configuration backup file in the list click RESTORE and
21. 00 30 4f 11 22 bb IP Address 192 168 1 1 Metmask 255 255 255 0 Note By default PLANET IP PBX grants IP addresses to LAN devices via DHCP and translates those addresses into its WAN IP address for access beyond the LAN subnet As a result modifying the system LAN IP subnet must also change DHCP pool and LAN routing if any accordingly After configuration go to Service gt IP PBX Service and click Restart to active the changes 2 5 LAN Routing To enable static routing among LAN subnets enter network information and the IP address of the corresponding gateway in the IP PBX s LAN It is important to assure that the given gateway IP address sits in the IP PBX s LAN Each subnet requires an entry even multiple subnets share the same gateway unless masking does the same Examples are adding IP Route IDs net and net2 with parameters 192 168 128 0 255 255 255 0 192 168 129 0 255 255 255 0 shared gateway 192 168 1 254 respectively Or IP Route ID net1n2 with 192 168 128 0 255 255 254 0 and gateway 192 168 1 254 would do the same Added routes enable routing immediately after clicking ADD However the IP PBX Service needs to be restarted to regard calls from designated LAN subnets as LAN traffic Go to Service gt IP PBX Service and click Restart to regard calls as LAN traffic LAN ROUTING MANAGEMENT IP Route ID Subnet Jetmask Gateway DEL IP Route ID Subnet PLANET IP PBX user s manual Add a Route Enter
22. 2833 or SIP INFO for this trunk in the list This must match configuration on the server side If the user does not know the DTMF mode on DTMF Mode the server side select Not sure from the list and SDP will automatically detect the DTMF mode is Inband or RFC2833 Click NO to disable or IP PBX will attempt to notify the two peers in a conversation to try peer to peer RTP transmission This is suggested as long as phone and ITSP side support INVITE or UPDATE method during a connected call to save the resource of IP PBX However only SIP INFO DTMF mode should enable this since other DTMF modes require IP PBX being RTP relay server to Try Peer to peer RTP support in line transfer Indicate the trunk is over a bandwidth sensitive link e g Bandwidth Sensitive across Internet Leave it blank to disable or specifies a limit of bandwidth in Bandwidth Limitation o kbps for call admission Please refer to O for details Please refer to 4 2 for details PLANET IP PBX user s manual Specify the SIP domain used by the proxy and registrar If SIP Domain not specified IP address will be used as the domain by default User agent Content Override default User Agent header content Select if failed to the registration and cannot identify any Clear Bindings Prior Registration abnormal settings IP PBX uses NAT traversal for outgoing traffics by default Disable NAT Traversal Select to disabl
23. AA AA SI aor A 11 2 6 DANAMIC DNS EU atea acne 12 2T OS SB E in ld land oe cae 13 2 8 VIRTUAL 2 PN ER N ee TT eNO Ee Tey OO Sener eT eee 13 2 9 MAINTENANCE catia sie Sas aise Sate espana aaa Sete a east ale aes aah Deca a al aaah 14 PS I SOTA SE DVL 61 91 ROEOCED CTE ETE ia 14 A A re TY A emer ee A Tee ace ere ene re eer Perret eee 15 DOS ACORDAS 15 LIA O 15 A A e ae 15 2 10 FIRMWARE UPGRADE ta tt ac 16 211 SULDON id eer tre 17 2 12 PEO OO sas ses hs resect ene A a a ld cancels 17 SERVICE CONFIGURA TION saraca ARANA dra 18 3 1 NEP SERVICE a e A l 18 SZ SINIVID SERVICE mass sn AE A I 18 3 3 SUN SERVICE cuado ddr decias 19 3 4 MS O O 20 3 5 DHCP SERVIC aco oa aorta eeame 21 3 6 PBASE I Semen eet re ears ert A E 23 POO DVE CONTAINS 23 S07 AVANCE dia 24 IPPBX CONFIGURATION lt td ni OO E caro 26 4 1 USERCONDICURA TION tii 26 4 2 USER GROUP CONFIGURA TON e ene ee 21 4 3 DEVICE CONFIGURATION costillas ri oira 29 4 3 8 TELON ARA REET STURT TES AA OTE Te aT UN AORN E ROTO DOT TICES HES IED aT NN RCA eRe EE 29 BSD JENICISION Of LP ARONA aaa 31 4 3 10 ANU OET NONO ENEE EE E E T E A N T 53 4 4 ROUTE CONFIGURATION aimen A E E AR 36 4 5 ROUTE GROUP CONFIGURATION o E ieee aiuto een ane 37 4 6 SIP TRUNK CONFIGURA TION rasos A ATE 39 4 7 ISIN PSTN TRUNK CONFIGURA TON italia 42 4 8 TERMINAL TRUNK CONFIGURATION IPX 2000 IPX 1803 AND IPX 1804 ONLY ocooccccnnccncnccnnnoos 45 4 9 POTS SETTING IPX 2000 IPX 1803 AND IPX 1804 ONLY oocccocc
24. D Stripping to have the incoming calls directed to the corresponding extension derived by number manipulation The SIP trunk numbers is therefore regarded as the direct line of the extension f you set a DID extension in a trunk then only that extension can use this trunk to call out and all incoming calls to this trunk will connect to that extension directly A digit string to be prefixed to the incoming called number PLANET IP PBX user s manual after stripping A number of leading digits to be stripped from the original called number If prefix or stripping has been given but DID of Extension is not bynumber the result of digit DID Strippin pping manipulation is dialed in a DTMF string after the call has been answered by the DID extension as an automatic ga dialing Preferred language for system instructions heard from the Language ant runk Associate an IVR menu with incoming calls to this trunk IVR List This is mandatory unless the trunk is configured for DID When disabled DID click a usergroup in the list whose reachability to other usergroups and trunks will be used as the privilege of inbound calls from this trunk Usergroup of Privilege There may not be appropriate usergroups to select initially One can come back later once the expected usergroup has been added Advanced Settings Select to see more settings shown below Select a preferred DTMF mode RFC
25. INE Le anguage E a ie Lise Fot Number Group Timeout 561 Enable Language Gain Gain CallForward El ve aaa j ae Forvard Forvari Click ADD to see the detailed ANALOG PHONE MANAGEMENT page Add an Analog Phone Enter settings shown in Table 4 3 3 Click ADD PLANET IP PBX user s manual Click BACK to see the newly added analog phone in the Extension Number Click a port in POTS Port Edit settings shown in Table 4 3 3 Edit an Analog Phone Click UPDATE Click BACK to see the edit information Select a POTS Port Delete an Analog Phone Click DEL to remove the extension from the POTS Port Table 4 3 3 FXS Extension Configuration Settings RA POTS Port FXS port index A unique line number composed of digits only e g 101 32 Extension Number o digits maximum Pickup Group The pickup group that the extension belongs to Unavailable Timeout Timeout for ringing before a call is answered Select a user that this extension associates with f there is not any appropriate users to select one can come back later once the expected user has been added Select Enable to allocate voicemail account for the Voicemail extension PIN to access voicemails This is mandatory if above Voicemail PIN l o voicemail option is enabled Preferred language for system instructions heard from the Language extension Enable T 38 Fax relay on this port when detecting fax tones T 38 Enabled i in a ca
26. IP PBX configuration reload IP PBX SERVICE Service amp Configuration Advance IF PAX will reload configuration as soon as possible Currently active calls will be disconnected in 3 minutes Do vou really wantto Continue IF PBs Configuration Reload RELOAD IF PBS Configuration Backup BACKUP Pex Settings Only IF FBS Configuration Restore RESTORE Machine configurations on the VIP 153PT STEP 5 Please log in VIP 153PT via web browser please browse to the Phone Configuration page and enable the IPX PBX setting features for IP PBX system After these configurations be sure to click the DONE button to apply settings and browse to System Configuration menu to reboot the machine to make the settings effective Phone Configuration IP PRX Setting 1 IF FEX Setting STEP 6 After enabling the Auto config feature the VIP 153PT shall be able to obtain IP address and SIP extension information from IP PBX system IPX 1800N information The VIP 153PT will perform registration to IPX 1800N after obtaining the extension config file PLANET IP PBX user s manual Machine configurations on the VIP 156 STEP 7 Please log in VIP 156 via web browser browse to the Advanced Settings menu In the setting page please browse to the Auto config page and enable the Auto Configuration features for IP PBX system Your may connect telephone set to VIP 157 press 136 to enable the Auto configuration or press 137 t
27. Select number of the previous package s that will be sent UDPTL Redundancy Level again This function only takes effect when T 38 is enabled Voice amplification or attenuation in dB scale to adjust Input Output gain input output volume gt Please refer to 4 1 for details PLANET IP PBX user s manual Advanced Settings Select to see more optional settings shown below Optional Select Block Anonymous Calls to block all calls without a Caller ID Optional Block one or more calling numbers by typing the calling numbers and clicking al Removing the blocked Selective Call Blocking numbers by clicking the number from the list and then click Optional Select Unconditional Call Forward and click a default destination in the list e g Voicemail or Phone Number Forward Options f selecting Phone Number enter a number to which incoming calls are forwarded unconditionally The number could be an extension or a PSTN number with appropriate outbound prefix Optional Enter a number to which incoming calls are UTE WET E le mOr limmelalir lae forwarded when not answered The number could be an extension or a PSTN number with appropriate outbound prefix Optional Timeout before trying next forwarding number in the list Note that if the forwarded number has personal setting of forwarding policy this timeout guards the total Timeout Before Forward duration a
28. an IP address of the host with MAC if the binding is intended for a specific host only Enter a DHCP range of addresses available for lease in IP The right address box will not show if Single host is selected Add DHCP Range Optionally DHCP options could be configured by entering an option code and value in Code Value and click ADD The new DHCP option will show in the OPTIONS list To delete an option choose it from the OPTIONS list and click DEL after the box 6 Click ADD at the bottom of the page to commit changes You can see the newly added DHCP POOL displayed in the DHCP POOL list Click any pool name in the DHCP POOL list to see the settings on the right O Edit the settings Click UPDATE to change the settings Click any pool name in the DHCP POOL list Delete DHCP Range Click DEL to remove the pool name from the DHCP POOL list Click SHOW CLIENTS to see all leased LAN IP addresses and client details MRS AENA Click Disable and click APPLY Show Clients Refer to RFC 2132 for the details of available DHCP options PLANET IP PBX user s manual 3 6 IP PBX Service In Service gt IP PBX Service you can click the Service amp Configuration tab to reload backup restore restart or revert the IP PBX configuration or click the Advance tab for the IP PBX parameters settings IP PBX SERVICE Service amp Configuration IP PAS will reload configuration as soon as possible Currently active calls
29. and IPX 1804 only This page allows selection of country based progress tones and or impedance and or compand type of POTS ports Click APPLY to save modifications Go to Service gt IP PBX Service and click RESTART to active new settings POTS Setting FAOIFAS Setup fp ee EQ SON Setup Pon pes cineca SO DO AAW DO AAW aon USA AAW E 13 Please refer to 4 2 for details PLANET IP PBX user s manual 5 Feature Configuration A feature is a logical entity presenting a function module of IP PBX e g meet me conference auto attendant voice mail music on hold etc Any configuration change to a feature requires clicking RELOAD in Service gt IP PBX Service to take effect 5 1 Call Park During a call the callee may want to continue the conversation using another phone The call park feature enables so by letting the callee transfer the call to the call park pilot number IP PBX will respond an available park line from the pool of call park numbers to the callee After that the callee may hang up current phone move to another phone and dial the park line number told by IP PBX to resume conversation with the caller If the callee does not call the given park line number to retrieve his call before timeout IP PBX will ring the original extension where the callee answered the call To configure Call Park feature select Feature gt Call Park CALL PARK MANAGEMENT Call Park Management Call Par
30. c amp Not Rotating Signaling Pointto multipoint v o switch Type euroisdn aa Routegroup RG_DEF DID of Extension a E DID Frefix o i DID Stripping B 7 PLANET IP PBX user s manual STEP 2 a Please browse to Route management page in Route menu to add routes ID in IP PBX system b Press lt Add new gt button from the left panel to add a new routes table and Insert following data Route ID a unique ID containing alphabets numbers and underscore only without spaces 32 characters maximum Destination number pattern a destination number pattern consisting of digits digit set and wildcard character Number of stripped digits number of leading digits to be stripped from the original dialed number when matches this route ROUTE MANAGEMENT Destination Number Number of Prefix E anes ES Pa Pattern Stripped Digits Mumber of Route a Destination Number ID na Pattern Stripped Prete Digits CE A 0 e 1 STEP 3 Please browse to Routegroup page in Route menu and select SIP route associated routes by this routegroup 1 ROUTEGROUP MANAGEMENT ROUTE GROUP ADD RG_DEF Description Associated Routes PLANET IP PBX user s manual ROUTE GROUP MANAGEMENT SS Group ID Description Associated Routes STEP 4 Please browse to Usergroup page in User menu and select outbound SIP accounts number
31. ccnccncnccnonocnnnncononccnonacnnnarononccnanonos 46 FEATURE CONFIGURATION unan isidro 47 5 1 CALEEPARK o revo avn ve es A AA AR 47 5 2 MEETME CONFERENCE EEN mianeaten aoniacoue 4 5 3 MUSIC ON HO DAA NT 49 5 4 POG aac ca Ne a a Ra et Rt eal eee a 50 5 5 MEET ME PROMPTS st taacas seine a ae ate E us taus bance ae allt a 51 5 6 VOICEMAIL PROMPTS siartr anien E E A EEE hse occeeceessanimasedensauacaneead 32 5 7 WORK TIME aiamaa a a a G 53 5 8 INTERACTIVE VOICE RESPONSE IVY R horin a chad elicit Sal cette eel ele ad cleat eal cn cel ne 54 5 8 11 IVR ELFOS Ms 37 VOICE COMMUNICATION SAMPLES ssesssecsscesscessscessoosecoccsoesecoecsoccesoesooeseoocssoessocsccoccsseseoceesoesescesso 58 6 1 VOICE COMMUNICATION VIA IP PBX SYSTEM IPX 1800N c00ooooocccccccccccccnnncnnnnnnonccccnncccnnnncnnnnnnnnnnnos 58 6 2 VOICE COMMUNICATION VIA IP PBX SYSTEM IPX 1800N AUTO CONFIG ccccceeceeeeeeeeeeees 61 6 3 ISDN PSFN IRUNE PROCEDURE da os oi 65 PLANET IP PBX user s manual 1 Overview PLANET IPX 1800N ISDN IP PBX system are designed and optimized for the SMB and SOHO daily communications The IPX 1800N is the next generation voice communication platform for the small to medium enterprise Designed as an open scalable and highly reliable telephony solution the IPX 1800N is able to accept 30 extension registrations and effectively meeting scales from various enterprises Designed to run on a variety of VoIP applications the IPX 1800N
32. ck APPLY PLANET IP PBX user s manual 2 7 QoS Setup To assure the bandwidth reserved for the outgoing VoIP traffic over regular data traffic from LAN the QoS Setup page offers three parameters to characterize the WAN link The default QoS setting is disabled because these parameters must be correctly given according to the actual WAN speed Network QoS Setup Enable Disable waNUptInkspeed Jo dion A Uplink VoIP Reserved Kbps APPLY Click Enable Enter the WAN Uplink Speed WAN Downlink Speed and Uplink VolP Reserved bandwidth ASA 3 Click APPLY For a popular 2M 256K ADSL program the WAN uplink speed would be 256 and the WAN downlink speed would be 2048 The Uplink VolP reserved could be say 192 out of the total 256 kbps to allow 2 concurrent G 711 calls Disable QoS Click Disable and then click APPLY 2 8 Virtual Server You can configure PLANET IP PBX as a virtual server for remote users to access services such as the Web or FTP at your local site via Public IP Addresses With proper settings PLANET IP PBX can automatically redirect inbound traffic from WAN to local servers configured with private IP addresses In other words depending on the requested service TCP UDP port number the IP PBX redirects the external service request to the appropriate internal server located at one of your LAN s Private IP Address To enable access servers in LAN from a machine beyond WAN select S
33. e Maintenance page 3 6 7 Advance Select Service gt IP PBX Service and then click the Advance tab to configure IP PBX parameters After the configuration go to Service gt IP PBX Service and click RESTART to activate changes IP PBX SERVICE Service amp Configuration Advance PBX SIP Port RTP Port Range Max Expiration Time Default Expiration Time PBX Caller ID 5060 A 10000 1800 600 PBX C Enable Video Codec C Support Devices Multiplex Call ID Max Active Users 0 Max Active Calls 0 Max Wireless Calls IP TOS Value 16 C Disable WAN Bandwidth Saver PLANET IP PBX user s manual Field PBX SIP Port RTP Port Range Max Default Expiration Time PBX Caller ID Enable Video Codec Support Devices Multiplex Call ID Max Active Users Max Active Calls Max Wireless Calls IP TOS Value Disable WAN Bandwidth Saver Enable DNS SRV Resolution Description Specify the UDP port where the SIP service listens on Limit the UDP ports used by the IP PBX for media transport The port range needs to have at least equals to the number of extensions also count shared lines number of SIP trunks also count trunk terminals 2 If selecting Enable Video Codec the total amount needs to multiply by 2 to have the least requirements for RTP port range Guard and advertise SIP registration resp
34. e NAT traversal if there is a machine that could handle NAT issues 4 7 ISDN PSTN Trunk Configuration An ISDN PSTN trunk group is a logical group of one or more ISDN subscriber lines connecting to ISDN ports RJ45 on PLANET IP PBX Currently only Basic Rate Interface BRI ISDN service is supported BRI consists of two 64 kb s B channels and one 16 kb s D channel for a total of 144 kb s This basic service is intended to meet the needs of most individual users ISDN PSTN TRUNK MANAGEMENT The ISDN PSTN TRUNK MANAGEMENT page allows the administrator to configure ISDN trunks Select Trunk gt ISDN PSTN Trunk and one can add edit and delete ISDN trunks Go to Service gt IP PBX Service and click RELOAD to activate changes Click the Add New tab Enter settings shown in Table 4 7 Click ADD to see the newly added ISDN PSTN trunk in the Trunk Group Add an ISDN PSTN Trunk The newly added ISDN Trunk shall display in the Trunk Group Click the Trunks tab and More to see more information Edit an ISDN PSTN Trunk l Enter settings shown in Table 4 7 in a row Click APPLY in the row to update the information PLANET IP PBX user s manual 1 Click the Trunks tab and select a trunk group NISSAN 2 Click DEL to remove the ISDN PSTN trunk from the Trunk Group Table 4 7 ISDN Trunk Configuration Settings Field Description 1D number of this ISDN trunk group A valid number ranges Trunk G
35. e at any time SNMP MANAGEMENT EE ME PEE Service Status O Enable 6 Disable System Location Mull System Administrator Contact Mull SMMPy2 Read only Community Mull Metworkirnask bits ShMPv2 Read write Community Mull Metworkimask bits _ APPLY PLANET IP PBX user s manual Click Enable Enter System Location System Administrator Contact SNMPv2 Read only Community with allowed network Enable SNMP Service a specifications and also those of the Read write Community Click APPLY Disable SNMI SNMP Service Click Disable and click APPLY 3 3 STUN Service PLANET IP PBX has a built in STUN client to solve NAT problems Select Service gt STUN Service to specify a Simple Traversal of UDP through NATs STUN server for NAT traversal You can enable or r disable STUN Service at any time STUN SERVICE STUN Server FODN or IP Address APPLY Note You have to restart the IP PBX Service after changing the STUN setting Click Enable Enter a fully qualified domain name or the IP address of a Enable STUN Service STUN server Click APPLY Go to Service gt IP PBX Service and click RESTART to reflect the changes Click Disable enter the fully qualified domain name or the static IP address of the external WAN interface and then click APPLY Usually this address refers to the static WAN IP address if there Disable STUN Service is a NAT device between the IP PBX and the Internet If the WAN
36. ectively The default Caller ID for an unknown incoming call Select if there will be video clients registering to the system Select to force discrimination of SIP tags Do this only when there is such a client device in the system and other devices supporting the same Otherwise one may find the special device only got registered with this option but other clients or even SIP trunks fail due to such change Clear the box if you are not sure Enter a number for registration admission control to limit the maximum number of active registered clients Enter a number for call admission control to limit the maximum number of concurrent calls Enter a number to limit the calls made by explicitly specified wireless extensions Set the TOS value in the IP header of RTP packets originated from IP PBX Select to disable attempts to use low bit rate codec G 729A or G 723 1 for remote parties Select to enable looking up IP of dynamic clients or trunks by DNS Service records before their successful registrations PLANET IP PBX user s manual 4 IP PBX Configuration This section introduces steps to provision the IP telephony part of the IP PBX Note that reloading configuration is required in order to make new configuration effective 4 1 User Configuration A user is a logical entity in IP telephony which associates extensions with a usergroup It also propagates its attributes such as e mail and voicemail PIN to extensions Usually
37. es MUSIC ON HOLD MANAGEMENT Media File Default MOH ID Media File Default MOH Enter settings shown in Table 5 3 Add a MOH File Click ADD to see the newly added file in the MOH ID Edit settings shown as a table at the bottom of the Edit a MOH File page Click APPLY in the row Select a MOH ID Delete a OH File Click DEL at the top left the table to remove the MOH file from the MOH ID PLANET IP PBX user s manual Table 5 3 MOH file Configuration Settings A Description A unique ID containing only alphabets numbers and underscore without spaces 32 characters maximum Candidate music files in the repository To upload a new music file click Browse to find a Windows PCM 8000 Hz 16 bit file from the local host and click PUT FILE On successful uploading the filename will appear in the Media Media File File list To delete a media file from the list choose a file from the Delete Media File list and click DEL to remove it Select to use this music file for system default MOH Default MOH globally 5 4 Voicemail PLANET IP PBX has a built in voice mail subsystem with a sophisticated IVR menu A call to an extension in use or no answer could be configured to enter voice mail recording procedure After leaving a message a notification e mail will be sent to the user owns the extension with or without the message in the form of an attached WAV file The Message Waiting Indicator MWI on IP
38. etwork side devices 1 external port with compliance to USB 1 1 2 0 Plug in a USB ports USB hard drive for voicemail backup from the internal one WAN Connect to a broadband modem or a WAN router LAN Connect to a LAN switch PLANET IP PBX user s manual 2 System Configuration This section describes how to configure system parameters used by PLANET ISDN IP PBX The factory default of LAN IP address is 192 168 1 1 Connect to LAN port and the configuration Web interface is at https 192 168 1 1 Once connected the browser will ask for accepting a certificate Click Yes to see the home page Type in the default administrator ID and password both are admin to log in for administration Enter your account and password Username Password The administrator password can be changed in the User Management gt User 1 Click admin in the Login ID 2 Change the password in Password 3 Click UPDATE to change the password USER MANAGEMENT LoginID Marne Description Usergroup E mail address Extensions Attach Voicemail in E mail Motificatior E amn famm vos OR IO CO Note For the system security please change the password after the first log in PLANET IP PBX user s manual 2 1 PBX System The PBX System page briefs IP PBX status to the administrator Firmware versions IP addresses of WAN and LAN interfaces and default gateway router are shown in this page Click PBX System to see the basic information
39. expected routegroup is added 10 Please refer to 4 5 for details PLANET IP PBX user s manual DID of Extension When enabled DID selects an extension from the list to be an unconditional destination for incoming calls to this trunk Or click by number and then enter configurations in DID Prefix and DID Stripping to have the incoming calls directed to the corresponding extension derived by number manipulation The ISDN numbers of the included ports are therefore regarded as the direct line of the extension f you set a DID extension in trunk then only that extension can use this trunk to call out and all other user s call in this trunk will connect to that extension A digit string to be prefixed to the incoming called number DID Prefix DID Stripping Language IVR List Usergroup of Privilege Caller ID after stripping A number of leading digits to be stripped from the original called number If prefix or stripping has been given but DID of Extension is not bynumber the result of digit manipulation is dialed in a DTMF string after the call has been answered by the DID extension as an automatic ga dialing Preferred language for system instructions heard from the trunk Associate an IVR menu with incoming calls to this trunk This is mandatory unless the trunk is configured for DID When disabled DID clicks a usergroup in the list whose reachability to other usergroups and trunks will use as the pri
40. ff ramped to an analog subscriber via PSTN One could also build SIP trunk to a remote IP PBX to reach its extensions and PSTN ports SIP TRUNK MANAGEMENT The SIP TRUNK MANAGEMENT page allows the administrator to configure SIP trunks used by PLANET IP PBX Select Trunk gt SIP Trunk and one can add edit and delete SIP trunks Go to Service gt IP PBX Service and click RELOAD to activate changes Click the Add New tab Enter settings shown in Add a SIP Trunk Table 4 6 Click ADD to see the newly added SIP trunk in the Trunk identifier Click the Trunks tab and More to see more information Edit settings shown in Edit a SIP Trunk Table 4 6 in a row Click APPLY in the row to update the information Click the Trucks tab and select a trunk identifier Delete a SIP Trunk Click DEL to remove the SIP trunk from the Trunk Identifier Table 4 6 SIP Trunk Configuration Settings A Description A unique number consisting of digits only Usually give the Trunk Identifier phone number issued by the ITSP for consistency Description Arbitrary description information Dynamic Peer Select if the trunk is a passive trunk which means the PLANET IP PBX user s manual registration will be from a dynamic remote peer Typical application is to accept registration from an IP PBX ata remote site with dynamic IP address Once the remote IP PBX registers calls from local to remote can be made f re
41. he pound key PLANET IP PBX user s manual 5 7 Worktime Worktime defines holidays and business hours for generic IVR application Several groups of date time could be defined for different IVR menus Select Feature gt Worktime to configure Worktime features WORKTIME MANAGEMENT Wwe Group ID Mode General worktime Saturday Morktirne Optional worktime a 1 Click the Add New tab 2 Enter settings shown in Table 5 7 Add a Worktime 3 Click ADD at the bottom of the page The newly added worktime should display in the Group ID Click the Management tab Click a Group ID Edit a Worktime Edit settings shown in Table 5 7 Click UPDATE to update the information Click the Management tab Select a Group ID Delete a Worktime Click DEL The deleted worktime shall disappear from the Group ID Table 5 7 Worktime Configuration Settings Field Description Group ID A unique ID containing numbers only Select one of the three modes 1 No work on weekends 2 Work off and on by turns on Saturdays 3 Work half day on Saturdays General Worktime The work time from Monday to Friday Saturday Worktime The work time for Saturdays this field only active when mode is set to 2 PLANET IP PBX user s manual Special holidays or work day User can set date and its work time or set Optional Worktime it to a whole day holiday 5 8 Interactive Voice Response IVR Interactive Voice Response
42. ject it PLANET IP PBX user s manual 2 11 Shutdown In System gt Shutdown you can shutdown the machine by clicking YES or reboot the machine by selecting the Rebooting After Shutdown check box and clicking YES In case the software reboot fails you can also press the hardware Reset button It is advised to shut down IP PBX system before a power off shutdown C Rebooting After Shutdown All services will stop immediately Do you really want to continue 2 12 Logout Logout button locates at the top left of the webpage Administrator can logout and go back to the login page by clicking it PLANET IP PBX user s manual 3 Service Configuration This section describes details to configure various services built in the PLANET IP PBX 3 1 NTP Service Select Service gt NTP Service to specify a NTP server for network time synchronization You can enable or disable NTP service at any time NTP SERVICE Enable Disable Automatic NTP Server FQDN or IF Address AAA A Click Enable Select Automatic check box to use server pool at Enable NTP Service pool ntp org or enter a fully qualified domain name or the IP address of a NTP server Click APPLY 3 Disable NTP Service Click Disable and click APPLY 3 2 SNMP Service Select Service gt SNMP Service to specify Simple Network Management Protocol SNMP parameters for network status retrieval You can enable or disable SNMP servic
43. k Pilot Number Available Parking Lines 20 Parking Timeout Ser APPLY 1 Enter settings shown in Table 5 1 2 Click APPLY Table 5 1 Call Park Configuration Settings Field scription Call Park Pilot Number A unique extension number for call parking e g 700 An extension pool for call parking e g 701 720 forms a 20 Available Parking Lines line pool available for system to park calls Parking Timeout E Timeout waiting for picking up the parked call 5 2 Meet me Conference Meet me conference enables conferencing of multiple parties from various sources A party could dial ina conference from an internal IP phone an external IP phone on Internet an analog phone via PSTN or an IP phone behind another IP PBX PLANET IP PBX allows multiple conference rooms PLANET IP PBX user s manual going concurrently using different room numbers Before entering a meeting room the caller has to enter the correct PIN of the room number MEET ME CONFERENCE MANAGEMENT Room Number Descri ption FIN to Join Room Mumber Description PIM to Join Administrator FIM 0 Note The administrator who invited another meet me conference room must drop all parties by pressing 5 when the meeting ends Select Feature gt Meet me Conference to configure meet me conference feature 1 Enter settings shown in Table 5 2 2 Click ADD to add a new conference room Add a Meet me Conference The newly added ro
44. l file inside PLANET IP PBX user s manual Click a directory in the Directory list Click a file in the Download Delete File from the Above Folder list Download a File Click GET FILE to download the file Click a directory in the Directory list Select a file in the Download Delete File from the Above Folder list Delete a File Click DEL FILE to remove the file Click a directory in the Directory list 2 Click Browse 3 Select a directory in the Find list and then a file Upload a File 4 Click Open 5 Click PUT FILE to upload the file Now the uploaded file should appear in current directory and is displayed in the Download Delete File from the Above Folder list DT toe Click Disable and then APPLY 3 5 DHCP Service Select Service gt DHCP Service to view the current status of the DHCP Service You can enable or disable the DHCP Service at any time Enable DHCP Service To click Enable choose the main interface offering addresses and then APPLY to configure DHCP settings DHCP SERVICE Enable Disable O Show Leased Clients On board LAM APPLY SHOW CLIENTS PLANET IP PBX user s manual Note If the IP PBX was shut down abnormally Select Service gt DHCP Service and click APPLY or Go to Service gt IP PBX Service and click RESTART to active the DHCP service Click CLEAR Enter a pool name must have an alphabet initial in Pool Name Select Single host to enter
45. llowed before a call is connected by the personal setting As long as the call does not go through eventually it returns to the hunt list of forwardings Optional Notify the caller that callee is not available and Play Unavailable Forward Prompt the call is being forwarded to another extension Optional Enter a number to which incoming calls are forwarded when the extension is busy The number could Line In Use Forward l be an extension or a PSTN number with appropriate outbound prefix Optional Unconditional call forwarding according to the calling number Enters one or more calling numbers and a f i se UY Selective Call Forward orwarding number and click a E g forward only calls from 101 to acellular number while let the rest enter the ax El voice mail by default Selects a forwarding and click when the forwarding is no longer required PLANET IP PBX user s manual 4 4 Route Configuration A route is a destination number pattern for outbound call matching A pattern consists of digits 0 9 including FP digit set and wildcard characters like X Z and N Table 4 4 1 explains digit set and wildcard characters ROUTE MANAGEMENT Route ID Description Destination Number Number of Pattern stripped Digits Prefix Route ID Description Destination Number Pattern Number of Stripped Digits Table 4 4 1 Digit Set and
46. nt gt Please refer to 5 for details PLANET IP PBX user s manual Enter a device name in the Device ID box and a URL in the Add a Device Device Administration URL box Click ADD to see the newly added device in the Device ID Once create the device you can modify its information through the following steps 1 Modify the Device Administration URL and click LINK as a shortcut to the device administration URL Click EDIT to see the Enable Automatic Client Configuration ACC page Table 4 3 1 is a reference for detailed ACC settings which is used for auto configuring IP phones One can Edit a Device specify the MAC address and audio preferences of the phone Note that for phones using HTTP for auto configuring DHCP setting needs a new option 151 with a value of htto lt P PBX LAN IP gt tftoboot in the Code Value box in Service gt DHCP Service No extra settings needed if the phone uses TFTP for auto configuring Click ENABLE to see Enable shows in the Auto Client Conf column Click EDIT and then DISABLE to disable the function Select a Device ID Delete a Device Click DEL to remove the device from the Device ID Table 4 3 1 ACC Automatic Client Configuration Settings A l A unique ID containing alphabets numbers and Device underscore only without spaces 32 characters maximum Vendor Prefix Ask your IP Phone vendor for the Prefix MAC Address MAC address of the device Supplementary Config
47. o disable the Auto Configuration setting Auto Configuration Setting You could enable disable the auto configuration setting in this page Auto Configuration On Oof STEP 8 After enabling the Auto config feature the VIP 156 shall be able to obtain IP address and SIP extension information from IP PBX system To verify the auto config results you may connect telephone set to VIP 156 press 120 to check if the IP address is obtained from IPX 1800N And 122 can be used to verify the extension number assigned by IPX 1800N Test the scenario To verify the VolP communication you may make calls from extension side VIP 153PT 1001 to the number 1002 VIP 156 or reversely make calls from extension client VIP 156 1002 to the number 1001 VIP 153PT PLANET IP PBX user s manual 6 3 ISDN PSTN Trunk Procedure STEP 1 Please browse to ISDN PSTN trunk page in Trunk menu and refer to the following configuration steps for more understandings Press lt Add new gt button from the left panel to add a new ISND PSTN trunk ISDN PSTN TRUNK MANAGEMENT Trunks Add New Trunk Group Trunk Ports Description Wore o E o For example Trunk Group 1 Trunk ports 1 2 Port Selection Asc Not Rotating Signalling Point to multipoint ISDN PSTN TRUNK MANAGEMENT ETA nales New Trunk Group ne Ports ha Deccietan ISDN sample Port Selection As
48. om should display in the Room Number Edit settings shown in a row Edit a Meet me Conference Click APPLY at the end of the row to update the information Select a room number Delete a Meet me Conference Click DEL to remove the conference room from the Room Number Table 5 2 Meet me Conference Configuration Settings RA Room Number Meeting room number e g 8000 Description Arbitrary description information PIN for normal users to join the conference During a conference a normal user has following options to quit conference PIN to Join 1 to mute unmute 9tolog in as the administrator if there is no administrator dialed in yet Administrator PIN PIN for the administrator of the conference PLANET IP PBX user s manual During a conference the administrator has following options to quit conference 1 to mute unmute 2 to lock unlock the conference 3 to invite a user into the conference 4 to drop a party from the conference 5 to drop all parties in the conference 6 to drop the last invited party by 3 to send DTMF string to the last invited party by 3 This is useful when the invited party is behind an IVR system 5 3 Music On Hold Music on hold MOH is used in several occasions for a single purpose to comfort the waiting party with music One could upload some candidate music files and pick one as the default one Select Feature gt Music On Hold to manage MOH fil
49. one another If there is not any appropriate usergroup to select come back later to revise this selection once more usergroups have been created Associated PBX Features Select PBX features enabled to this usergroup Here vm stands for Voice Mail mm for Meet me Conference parkedcalls for Call Parking and operator for operator service Most features have to be configured to function correctly Remember to examine the settings of selected features before activating current configuration Member List Show the users associated with this usergroup If there is not any appropriate user to select come back later to select once one or more users have been created and associated with this usergroup 4 3 Device Configuration A device could be an IP phone gateway analog telephone adapter or even another IP PBX etc It has one or more extensions to be registered to the IP PBX 4 3 8 IP Phone The DEVICE PHONE MANAGEMENT page lets the administrator to create IP Phone devices Before a device can be reached from the IP PBX the same account information has to be programmed into the device through the configuration interface enabled by the device Select Device gt IP Phone to add edit and delete devices Go to Service gt IP PBX Service and click RELOAD to activate changes DEVICE PHONE MANAGEMENT Device ID Device Administration URL Device ID Associated Extension Device Administration URL Auto Client Co
50. phones if any will be lit For analog phones the user will hear six short beeps before the normal dial tone when picking up the analog phone The user could then dial the voicemail pilot number to enter voice mail system to manage messages such as playback delete or move them from inbox to different folders In addition to indicating current voice mail capacity on the management page IP PBX can send an alarm email to the administrator when the available voice mail space reaches the threshold To configure Voicemail feature select Feature gt Voicemail VOICE MAIL MANAGEMENT voice Mail Management voicemail Pilot Number Minimum Message Time Maximum Message Time Maximum number of messages per account SMTP Server E mail from Address voicemail Available Space Check Yes Send Alarm Email when Space Below 0 oicemail Space Left 504676 KBytes 1051 min SMTP Server Account SMTP Server Password PLANET IP PBX user s manual 1 Enter settings shown in Table 5 4 2 Click APPLY Table 5 4 Voice Mail Configuration Settings Field scription Voicemail Pilot Number Number to access voice mail system IVR Messages less than this duration will not be notified by e Minimum Message Time mail E g 3 sec Maximum duration allowed for a single message E g 60 Maximum Message Time
51. port of IP PBX directly connects to Internet or it is unused leave the address blank Go to Service gt IP PBX Service and click RESTART to reflect the changes PLANET IP PBX user s manual 3 4 TFTP Service Select Service gt TFTP Service to view the current status of TFTP Service You can enable or disable TFTP Service at any time Enable TFTP Service To click Enable and then click APPLY to manage files e g upload and download files to and from the IP PBX Uploaded files can then be retrieved through TFTP Service TFTP SERVICE O Enable O Disable ALEA ADD FOLDER DELETE FOLDER Download Delete File from the Above Folder pload File Current directory is shown in the field on the right side of Directory for instance it is at the beginning Click a directory in the Directory list to change to a different folder Note The default directory is Initially you may not be able to change the directory since no folder is created under Change Directory yet Click a directory under which you want to add a new folder in the Directory list Click ADD FOLDER Add a Folder Enter a folder name in the pop up dialog box e g myfolder Click OK to see the newly added folder in the Directory list e g myfolder Click a directory of a folder in the Directory list Click DELETE FOLDER to remove the folder from the Delete a Folder Directory list Note A folder cannot be deleted if there is stil
52. provides centralized call control auto attendant voice conferencing PSTN and IP based communications The IPX 1800N integrates up to 4 ISDN telephony interfaces Euro ISDN ST interface to become a feature rich PBX system that supports seamless communications between existing PSTN calls IP phones and SIP based endpoints The IPX 1800N ISDN IP PBX system integrates telephony call processing call control voice mail and a widely PBX application programming interface into a highly scalable architecture designed to support both traditional circuit based and the Internet telephony service within a distributed enterprise communications network With IPX 1800N standard SIP phones can be easily integrated in your office plus the auto config feature you may integrate our IP Phone series VIP 153T VIP 154T and the ATA analog telephone adapter series VIP 156 VIP 157 to build up the VolP network deployment in minutes Allowing distributed IP technology to meet traditional voice services with proactive management interface the IPX 1800N ISDN IP PBX system in the daily business processes enterprises can make people more productive more intelligent tasks and more customer satisfaction PLANET IP PBX user s manual 1 1 Physical Interfaces Q PLANET ISDN Internet Telephony PBX Rear Panel of IPX 1800N Power adapter 12V DC l ISDN BRI TE ports are to be connected to NT points Telephony interface ports from PSTN or other ISDN n
53. r s manual 6 Voice communication samples There are several ways to make calls to desired destination in IPX 1800N In this section we ll lead you step by step to establish your first voice communication via keypad and web browsers operations 6 1 Voice communication via IP PBX system IPX 1800N In the following sample we ll introduce how to integrate the client with our IP PBX system IPX 1800N via general settings Registration Registration Authentication Authentication IPX 1800 LAN IP Address 192 168 1 1 E VIP 153PT IP Address 192 168 1 2 E VIP 156 IP Address 192 168 1 3 Line Number 1001 Line Number 2002 Machine configurations on the IPX 1800N STEP 1 Please browse to the Device gt IP Phone menu and create new device for the general configuration DEVICE PHONE MANAGEMENT Der ic E En VIPT 56 DEL Device Administration URL ano Device ID Associated Extension Device Administration URL Auto Client Cont ICC 1001 MATT Disabieo MET MENTA STEP 2 Please browse to the Device gt Extension of IP Phone menu and press the ADD button to create the two extension accounts password 1001 123 for VIP 153PT and 2002 123 for VIP 156 for the voice calls PLANET IP PBX user s manual STEP 3 EXTENSION MANAGEMENT Try Peer to Al oy Extension Associated Pickup Wnavailable Line Voicemail LAM OTN User anguaqe Number Device Gro
54. roup from 1 to 31 It should not overlap with existing FXO PSTN trunk groups The Trunk Ports is the logical range of the sum of B and D channels Each physical ISDN port occupies three Trunk Ports two B and one D channels User only needs to specify the B channel number here since D channel is reserved in the 3 trunk port for each physical ISDN port E g Assume there are four ISDN ports in the PBX and no Trunk Ports other FXO FXS modules installed then one can set each pair of numbers here like 1 2 but excluding 3 6 9 11 If a four port FXO FXS module is also installed then the Trunk Ports here should be numbered from 5 to 16 instead of 1 to 12 Make sure to specify the indices of ports correctly or PBX will not start One can refer to the POTS Setting page before configuration Arbitrary description information Select to search for an available port in the group Rotating Port Selection means to force ports being selected by turns to even cost Select Point to point or Point to multipoint depends on the link type between ISDN service provider and your device Switch Type Supports European switch type by default Selects a routegroup to associate routes with this trunk Outbound calls match included route patterns could employ this trunk to access ISDN Outbound Routegroup There may not be any appropriate routegroup to select initially One can come back later to revise it once the
55. rt INVITE or UPDATE method Try Peer to peer RTP during a connected call to save the resource of IP PBX However only SIP INFO DTMF mode phones should enable this since other DTMF modes require IP PBX being RTP relay server to support in line transfer Choose preferred DIMF mode for this extension Currently DTMF Mode supported types include RFC2833 SIP INFO and in band tone lt must match configuration on the device side Advanced Settings Select to see more optional settings shown below Optional Select Block Anonymous Calls to block all calls without a Caller ID Optional Block one or more calling numbers by entering the Selective Call Blocking Removing the blocked calling numbers and clicking numbers by clicking the number from the list and then click Optional Select Unconditional Call Forward and clicks a default destination in the list e g Voicemail or Phone Number f selecting Phone Number enter a number to which incoming Panel 2 Ue calls are forwarded unconditionally The number could be an extension or a PSTN number with appropriate outbound prefix UTaTME Vit 10 m Or 1 El Optional Enter a number to which incoming calls are forwarded PLANET IP PBX user s manual when not answered The number could be an extension or a PSTN number with appropriate outbound prefix Optional Enter a period of time in seconds for rings the extension in Unavailable Call Forward
56. s Extension Number maximum This is the login ID on the device configuration side Associated Device Select the Device this extension associates with Password of this extension Same password must be configured Password on the device side as well Select the user this extension associates with User lf there is not any appropriate users to select one can come back later once the expected user has been added Please refer to 4 1 for details PLANET IP PBX user s manual The usergroup that the extension can pick up The extension can Pickup Group set a usergroup that when any extension in the usergroup rings the extension can press 8 to pick up the call in ringing state Specify the type of connection wired or wireless of the client with Line Type the extension Preferred language for system instructions heard from the Language l extension Voicemail Select enable to allocate voicemail account for the extension PIN to access voicemails This is mandatory if above voicemail Voicemail PIN o option is enabled Unavailable Timeout Timeout for ringing before a call is answered Check to reject registration and calls from WAN in a SIP ID same Allow LAN Use Only as the extension number l e this extension must be on LAN If click YES IP PBX will attempt to notify the two peers in a conversation to try peer to peer RTP transmission This is suggested as long as phones suppo
57. t in a residential area Is likely to cause harmful interference in which case the user will be required to correct the interference at the user s own expense WEEE Warning tS To avoid the potential effects on the environment and human health as a result of the X presence of hazardous substances in electrical and electronic equipment end users of O electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Trademarks The PLANET logo is a trademark of PLANET Technology This documentation may refer to numerous hardware and software products by their trade names In most if not all cases their respective companies claim these designations as trademarks or registered trademarks Revision PLAENT IPX 1800N User s Manual Revision 1 0 Nov 2006 Part No EM IPX1800NV1 0 1 TABLE OF CONTENTS OVERVIEW adan diari US AI AA A Ai 6 1 1 PAYSICAL INTERFACE St o ia a aahietete Danse eau cant acs 7 SYSTEM CONEIGURA TION sae rece sesecesscvecscvccesceusnceasscseassugtacsoedessecaeaacavcucs EOT AED EErEE R ri ESE ski 8 2 1 PEAX SS TEN are RPE NE ORE UP eC REI Cre Drei renee ee te A ere aera Cem Nn cei UR Ee nena Mr 9 2d TIME SET UP AA PRE NR 9 23 ON BOARD WAN SETUP goroni nuranine tenon laseas tanasuedactaneseneesiainadasdiatenaccotd 10 2 4 ONBOARD LAN SETUP ia e N 11 2 5 TAN ROU TUNG oscars A A A
58. tart Answer End Call Duration Billable Time Result Number Number ID Interface Time Time Time sec sec 2 9 4 System Events Event log includes reported events from following system services NTP DNS DHCP and PPPoE PBX MAINTENANCE Storage Backup SIPUA CDRLog SystemEvents Active Calls ee 1 O Event List 2 95 Active Calls The Active Calls page shows current active calls Columns Client and Party indicate the involved extensions or trunks of a call State shows the state of a call while Service gives the current action of the listed Client PLANET IP PBX user s manual PBX MAINTENANCE Storage Backup CDR Log Field Description Show the caller or callee s extension number port number or SIP trunk ID In the conversation The client is a caller and is ringing a callee Client Dai Thechentisacaler OOO Shows extension number POTS number or SIP trunk ID that is talking to this client 2 10 Firmware Upgrade The version of the running PBX firmware could be found in System gt Firmware Upgrade To upgrade current firmware click Browse to locate a release file obtained from the vendor and click UPGRADE to have the latest version of PBX firmware gt PBX FIRMWARE PE Firmware Current Application Version 1 5 0599 Current System Os Version 1 0 28 1 Upload Firmware Browse EIU Note Do not change the firmware file name otherwise the system will re
59. ty for any inaccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this User s Manual and or to the products described in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and suggestions CE Declaration of conformity This equipment complies with the requirements relating to electromagnetic compatibility EN 55022 class A for ITE and EN 50082 1 This meets the essential protection requirements of the European Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility The is a class B device In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed in accordance with the instruction manual may cause harmful interference to radio communication Operation of this equipmen
60. uage in the Languages list agent newlocation gsm Please enter a new extension followed by the key auth thankyou gsm Thank you invalid gsm l m sorry that is not a valid extension please try again Action Data transfer gsm Please hold while try out that extension ss busy gsm System is busy at this moment please try again later ss noservice gsm The number you have dial is not in service please check the number and try again vm goodbye gsm Good bye vm sorry gsm I m sorry do not understand you response Group Selecta usergroup Extension Enter an extension number to be transfered to In Hour Actions CT Noacion o Select a wav tie if Playback is selected in tne In Hour Actions ist Extension Enter an extension number if Call To is selected in the In Hour Actions PLANET IP PBX user s manual moran ea Enter an extension number if Call To is selected in the Off Hour Extension Actions list 5 8 11 IVR Prompts Management One can upload customized IVR prompts in Feature gt IVR and click IVR Prompts Management tab Select a language from the Language list Click Browse to find the expected recording in the local Add an IVR Prompt storage Click PUT FILE to upload the file add it to the Prompt list Select a wav file from the All Files list Delete an IVR Prompt Click DEL The deleted file shall disappear from the All Files list PLANET IP PBX use
61. up Timeout Type Enable Language Rejecte Lise Mode Caller peer RTP 1001 VIP153 UG DEF 10 wired 22MIN ves en no rc2833 NO E radmin Only EXTENSION MANAGEMENT Extension Number Associated Device Password User adminfadmin v Pickup Group UG_DEF w Line Type Wired Language English voicemail Enable v voicemail PIN Unavailable Timeout C Allow LAN Use Only Try Peer to peer RTP DTMF Mode rfc2833 UPDATE After setting up the parameters please refer to the path to activate the settings Service gt IP PBX service gt IP PBX Configuration Reload IP PBX SERVICE Service amp Configuration Advance IP PAX will reload configuration as soon as possible Currently active calls willbe disconnected in 3 minutes Do you really wantto Continue IF PAX Configuration Reload IP FEX Configuration Backup Meisel PES Settings Only IF PAX Configuration Restore Machine configurations on the VIP 153PT STEP 1 After creating accounts on the IP PBX system please log in VIP 153PT via web browser browse to the SIP Configuration and refer to the account settings of the IP Extension to complete the SIP parameters After these configurations be sure to click the DONE button to apply settings and browse to System Configuration menu to reboot the machine to make the settings effective PLANET IP PBX user s manual
62. uration Specify if provided by the phone Preference order of supported codec and packet times of Codec Preference the phone VAD is a technique that detects absence of audio and TA aia conserves bandwidth by preventing the transmission of VAD silent packets over the network Select if your IP Phone supports VAD DTMF mode Choose a DIMF mode used by the phone PLANET IP PBX user s manual 4 3 9 Extension of IP Phone The EXTENSION MANAGEMENT page lets the administrator to create extensions Select Device gt Extension of IP Phone and one can add edit and delete extensions Go to Service gt IP PBX Service and click RELOAD to activate changes EXTENSION MANAGEMENT A Tru Allow ae ne Extension Associated Pickup Unavailable Line Voicemail cee LAM DTMF Jai Rejected Uncord Number Device Group Timeout Type ENE anguage Use Mode peer Caller Call For RTP Orly Click ADD to set an extension Enter settings shown in Table 4 3 2 Add an Extension Click ADD Click BACK to see the newly added extension Click an extension in the Extension Number Edit settings shown in Table 4 3 2 Edit an Extension Click UPDATE Click BACK to see the updated information Select an extension numbers Delete an Extension Click DEL to remove the extension from the Extension Number Table 4 3 2 Device Extension Configuration Settings AE A unique line number composed of digits only e g 101 32 digit
63. usergroup from Group under Action Data e Click the ADD next to the IVR Name box e Click Cancel in the pop up window to confirm the Worktime setting is not required e Now Basic_AA should be available in the IVR list of Trunk pages Click an IVR name in the All IVR Menus list Edit an IVR Menu Edit settings shown in Table 5 8 Click APPLY to update the changes Click an IVR name in the All IVR Menus list Delete an IVR Menu Click DEL to delete the IVR menu Table 5 8 Interactive Voice Response Configuration Settings Field oeseripton Click a number in the Keypad list and one of the following actions in the Action list to associate an action with a key Hang Up To cut off the call immediately Return To go back to the previous layer PLANET IP PBX user s manual Says Information of the configured keys and actions Click a node and DEL to ode delete the node and its underlying structure If a Next Layer is selected Child Rule sets the key action associations Child Rule with the next layer menu Specify applicable parameter s for an action applicable parameter s Specify applicable parameter s for an action an action Select a wav recording file that you add from the IVR Prompt tab or select one of the following default voice file The default file that marked in front of the file name means this voice file provides all languages that IP PBX has for you to select Please click a lang
64. ve After the backup remove the USB connector of the external drive PBX MAINTENANCE Storage Backup CDRLog SystemEvents Active Calls C Remove Yoicemails After Backup C Remove COR After Backup BACKUP PLANET IP PBX user s manual 2 9 2 SIP UA SIP UA lists the registration status of each client and remote IP PBX and the IP Address Port from where they register SIP trunk registrations if any also show at the end of the list The Dynamic column shows the listed IP address is dynamic or static Reg Progress is the response code and message if registration has been attempted but not successful so far Slave Registrar column is used only under the stackable mode It indicates with which slave box a SIP client is registered Blank means a client is registered with the master box locally PBX MAINTENANCE Storage Backup COR Log System Events Active Calls Extension Trunk ID Dynamic Registered Reg Progress IP Address Port Slave Registrar 2 9 3 CDR Log The CDR Call Detail Record Log shows each call record including Calling and Dialed Numbers Caller ID Destination Interface trunk if outbound in use epochs when the call was made answered and ended and which yield the total and billable durations The last column denotes the disposition of a call like answered or not PBX MAINTENANCE storage Backup CDR Log System Events Active Calls Complete COR Ki ls Calling Dialed Caller Dest S
65. versely over the trunk SIP Proxy Specify IP address or fully qualified domain name and SIP Proxy Port Auth Password Registration Required SIP Registrar SIP Registrar Port Outbound Routegroup DID of Extension DID Prefix 7 Please refer to 4 5 for details UDP port of the remote SIP proxy which usually refer to the SIP server on the ITSP side Specify the name for authentication if different to the Trunk Identifier Give the password used for authentication on the remote SIP proxy or registrar Usually this is given by the ITSP Select if registration to a registrar is required to activate the trunk This is true for a remote IP PBX or an ITSP account however may be not required in case of a SIP gateway Specify IP address or fully qualified domain name and UDP port of the remote SIP registrar which usually refer to the SIP server on the ITSP side Same as proxy Select a routegroup to associate routes with this trunk Outbound calls match included route patterns could employ this trunk to hop onto a remote SIP domain If there is not any appropriate routegroup to select initially one can come back later to revise it once the expected routegroup has been added When enabled DID clicks an extension in the list to be an unconditional destination for incoming calls to this trunk Or click bynumber and then enter configurations in DID Prefix and DI
66. vilege of inbound calls from this trunk There may not be any appropriate usergroups to select initially One can come back later to revise it once the expected usergroups are added Leaves it blank to have the default caller ID or enters a caller ID that is provided by your ISDN service provider 11 Please refer to O for details 12 Please refer to 4 2 for details PLANET IP PBX user s manual 4 8 Terminal Trunk Configuration IPX 2000 IPX 1803 and IPX 1804 only A SIP trunk terminal refers to a SIP account for a remote SIP trunk to register with It terminates SIP registration and invitation from a remote IP PBX and relay calls to local clients PSTN trunks or further SIP trunks In a site to site SIP trunking application a SIP trunk on one side usually pairs with a trunk terminal on the other side to form a unidirectional call hand off path To allow trunking in the other direction the two sides swap roles and form another pair Since a terminal trunk is the account for a SIP trunk to authenticate with exact the same identifier and password must be used for both TERMINAL TRUNK MANAGEMENT The TERMINAL TRUNK MANAGEMENT page allows the administrator to configure trunk terminals used by PLANET IP PBX Select Trunk gt Terminal Trunk and one can add edit and delete terminals Go to Service gt IP PBX Service and click RELOAD to activate changes Click the Add New tab Enter settings shown in Table 4 8
67. ystem gt Virtual Server to configure port mappings Service ID names the service Protocol and Port specify the TCP UDP port number on WAN IP to be forwarded to the Forward to Port of Forward to IP in LAN Say 192 168 1 5 is a Mail Server to be seen from outside one should configure TCP port 25 to be forwarded to 192 168 1 5 port 25 PLANET IP PBX user s manual VIRTUAL SERVER MANAGEMENT Service ID Protocol Port Forward to IF Forward to Port A me Service ID Protocol Port Forward to IP Forward to Port Enter the Service ID Protocol Port Forward to IP and Add a Service Forward to Port Click ADD to add the newly service in the Service ID Change any information in a row Edit a Service Click APPLY in the row to update the information Select a service ID Delete a Service Click DEL to remove the service from the Service ID 2 9 Maintenance This page includes maintenance functions of IP PBX including Storage Backup SIP UA CDR Log System Event and Active Calls 2 9 1 Storage Backup To back up internal main storage click BACKUP and follow the instructions to insert the USB connector of an external USB drive Options include whether to keep or remove CDR and or voicemails after backup After a confirmation of the insertion backup starts a few seconds later if the external USB drive is accessible and has enough free space If the backup is successful a new folder will be created on the external dri

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