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Philips DBS-EX23-530 Telephone User Manual
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1. Interconnection Cables Sync Cable VB 43564 DEC DEC DEC DEC Va 74 E y Note The number of analog trunks that can be s Unit installed depends on how many ISDN channels are ync Uni used 2 22 DBS EX23 530 Revised April 2000 Installation Installation Procedures Installing ISDN in a Double Cabinet with ISDNs in the Master and Slave 1 Before beginning ISDN installation perform the ISDN Function Reset command FF1 9 1 1 This command must be issued before the ISDN can be installed properly Check SW4 on the SCC B card Be sure it is set to Mode B See Step 2 on page 2 14 Install the Sync Unit in the master cabinet as described in Steps 3 and 4 on pages 2 15 and 2 15 Install an MDF card in each cabinet See Step 5 on page 2 17 Set Switch 1 on the ISDN cards See Step 6 on page 2 18 Install an ISDN card in each EC TRK slot Connect the Clock Sync Cable from CN4 on the master cabinet ISDN to CNS on the slave cabinet ISDN as shown in Figure 2 10 Note Part Number VB 43564 is used for the Clock Sync Cable when ISDNs are installed in the master and slave cabinets At the master cabinet connect the Sync Cable from CN1 on the Sync Unit to
2. Address FF1 9 44 4 S 144 O 1 Network Type Options 0 Public 1 Private Address FF1 9 4 4 S 2 0 1 Auto Progress Options 0 Disable 1 Enable Address FF1 9 4 4 S 3 O 2 NSF Options 0 None 1 SDN 2 MegaCom Address FF1 9 4 4 S 4 0O 3 ISDN CO Type Options 0 4ESS 1 SESS 2 Reserved 3 DMS100 3 6 DBS EX22 530 Issued 10 23 98 Quick Start Programming Programming Initial ISDN Options Address FF1 9 4 4H 5 5 0 1 ISDN International Dial Code Deduction Options 0 Send as is 1 Deduct 011 from the code Address FF 1 94 44 4H 5 6 O 1 ISDN Long Distance Code 1 Deduction Options 0 Send as is 1 Deduct 1 from the code Address FF 1 94 44 4 5 7 O 1 ISDN Type and Plan Option Options 0 Determine Type and Plan 1 Always Type and Plan set to Unknown Unknown Slave Cabinet Set Up Note Refer to Typical Central Office Configurations on page 3 10 for setting below options Default setting are Jn BOLD Special Installation for adding second cabinet If you are adding a second cabinet slave to an existing installation that has a Primary Rate span configured you must re enter the configuration settings for the ISDN channels in the Master cabinet The re dimensioning of the system to the new double cabinet master slave configuration causes the address of FF1 9 4 4 1 2 0 23 to be reset
3. Installing the CSU The following instructions explain how to install the CSU See CSU Equipment on page 1 9 for specifications on CSUs and CSU cabling Note The CSU can be powered locally or through the CO line Also a locally powered CSU should be connected to an Uninterruptible Power Supply UPS to provide battery backup in case of AC power failures 1 Connect the equipment cable from the DBS MDF card to the equipment side of the CSU as shown in Figure 2 1 2 12 DBS EX23 530 Revised April 2000 Installation Installation Procedures Figure 2 1 CSU installation Ci CN3 A 119 A CN13 CN14 ONI 115 A A Wooadoaadooadd CN5 CN4 GS c CM s ees CN3 A MDF TRKI TRK2 TRK3 ECT EC2 EC3 EC4 ECS EC6 EC7 EC8 EC TRK SCC CPC AUXI AUX 7 i 7 7 I I T I i x x 5 2 Connect the network cable from the network side of the CSU to the network demarcation point The network demarcation is typically an RJ48C smartjack 3 Test the CSU cabling
4. 9 analog trunks System Size Master Slave DBS 40 DBS 40 8 analog trunks 16 ISDN trunks DBS 72 DBS 72 16 analog trunks 23 ISDN trunks 1 analog trunk DBS 96 DBS 40 23 ISDN trunks 16 ISDN trunks 9 analog trunks DBS 96 DBS 72 23 ISDN trunks 23 ISDN trunks 9 analog trunks 1 analog trunk DBS 96 DBS 96 23 ISDN trunks 23 ISDN trunks 9 analog trunks Two cabinet systems use the same trunk numbering scheme as single cabinet systems analog trunks are numbered from 1 upward ISDN trunk channels are numbered downward from the highest channel used Tables 2 6 through 2 10 show trunk numbering for two cabinet systems using the maximum number of ISDN channels Table 2 6 ISDN and analog trunk assignments DBS 40 40 16 channel fractional ISDN in the slave Trunk Master Cabinet Slave Cabinet Number 1 Analog trunk 1 J N A 8 Analog trunk 8 9 ISDN channel 16 J N A J 16 ISDN channel 9 17 ISDN channel 8 L N A L 24 ISDN channel 1 Revised April 2000 DBS EX23 530 2 7 Guidelines Installation Table 2 7 ISDN and analog trunk assignments DBS 72 DBS 72 23 channel ISDN in the slave Trunk Master Cabinet Slave Cabinet Number 1 Analog trunk 1 4 J N A 8 Analog trunk 8 9 Analog trunk 9 4 L N A 16 Analog trunk 16 17 Analog trunk 1 18 ISDN channel 23 N A L 24 ISDN channel 17 33 ISDN channel 16 J N A J 40 ISDN channel 9 41 ISDN cha
5. M Manual failure mode 4 16 Master and slave settings number of ISDN channels 4 16 trunk configuration 4 16 MDF card 1 8 2 17 Multiple DID Programming 3 9 N Network re sync timer 4 7 4 8 4 9 4 10 4 11 Number of ISDN channels 4 16 O Ordering ISDN services 1 4 P Port class 4 14 4 15 R Red alarm counter 4 23 definition 4 17 detection 4 20 relay 4 25 Red alarm counter 4 23 Red alarm relay 4 25 Relay reset 4 27 Remote loopback 4 37 Remote programming 4 36 Resetting the DBS 3 3 Re sync timer 4 7 4 8 4 9 4 10 4 11 RJ48 pinouts 2 19 S SCC switch 4 2 15 Slip alarm counter 4 23 definition 4 17 Station port class 4 14 Sync cable 2 18 2 21 2 23 Sync loss alarm counter 4 24 definition 4 17 relay 4 26 Sync loss counter 4 24 Sync source 1 4 4 Sync source 2 4 5 Sync source 3 4 6 Sync unit 2 15 System settings clock settings 4 4 system size 4 3 System size 4 3 System wide timers network re sync timer 4 7 4 8 4 9 4 10 4 11 T Trunk assignments for double cabinet systems 2 6 Trunk assignments for single cabinet systems 2 5 Trunk configuration 4 16 Trunk numbering double cabinet systems 2 6 single cabinet systems 2 5 Trunk port class 4 15 Trunk settings multiple DID DNIS 4 33 trunk type 4 28 4 29 4 30 4 31 4 32 Trunk signaling failure mode 4 16 Trunk type 4 28 4 29 4 30 4 31 4 32 Vv VB 43110 1 8 VB 43562 1 8 VB 43563 1 8 2 15 VB 43564 1 8 2 21 VB 43571 1 8 Y Yel
6. Parameter AIS Relay Description Determines whether the system closes the alarm relay on the ISDN MDF card in the event of alarm indication signals An alarm indication signal is comprised of all 1 s and is unframed The alarm relay can be connected to an external alarm device such as a buzzer The external alarm device must be purchased sepa rately it is not provided with the DBS ISDN Programming Master cabinet FF1 94 4 4 4 5 0 1 Slave cabinet FF1 9 4 5 4 5 0 1 Options 0 0ff Alarm relay does not close 1 On Alarm relay closes 4 26 DBS EX23 530 Revised April 2000 Programming Reference Alarm Settings Parameter Relay Reset Description Determines whether the ISDN alarm relay is cleared opened auto matically or manually If cleared automatically the relay is opened approximately one sec ond after the alarm condition ceases If cleared manually the relay can be opened by entering the Alarm Relay Clear code To enter the Alarm Relay Clear code first enter the programming authorization code 98 9999 then enter one of the following codes Master cabinet ON OFF 94 8 Slave cabinet ON OFF 95 8 Programming Master cabinet FF1 9 4 4 4 6 O 1 Slave cabinet FF1 9 4 5 4 6 0 1 Options 0 Auto 1 Manual Revised April 2000 DBS EX23 530 4 27 Trunk Settings Programming Reference
7. e The held CO will hear the call hold tone until the call is answered e If permanent call forwarding is also set in the forwarding extension CO held calls will forward to UNA However all other calls will follow the permanent call forwarding DBS 2 3 400 DBS Manual Revised April 2000 Page A 9 Appendix A CPC EX 2 3 Feature Update Section 530 ISDN Ref e An extension user can only set Do Not Disturb or one type of call forwarding at a time including call forwarding to UNA When the user sets DND or a call forwarding type the previously set DND or call forwarding type is cleared e Call forward to UNA cannot be assigned to an FF Key All Ring Group Description A new type of ringing group has been added the All Ring Group A call transferred to an All Ring Group rings all key telephones in the group at the same time This makes the call available to multiple locations simultaneously Once the call is answered all other key telephones in the group stop ringing A common use for this feature is to have an Automated Attendant transfer a CO call to an All Ring Group on a selected input by the caller Up to four 4 All Ring Groups may be assigned Up to 16 key telephone members may be in each group In addition to the 16 key telephone members the UNA may also be assigned to an All Ring Group Programming The All Ring Group feature utilizes existing Multiple DID Ringing to set up the All Ring Group All memb
8. Trunk Settings Parameter Trunk Type Description Determines whether the trunk circuit is an analog loop start analog ground start analog DID T1 CID or ISDN Note For changes to this parameter to take effect the system must be powered down then back up again Programming FF2 1 64 2144 0 5 Options 0 Loop start 1 Ground start 2 DID 3 T1 4 CID S ISDN Parameter ISDN Data Reset Description Resets the ISDN settings stored in SRAM Static Random Access Memory The reset restores these settings to default values Programming FFI 9 1 0 1 Note If you enter a 1 the following display appears CONFIRM 0 NO 1 YES The purpose of this display is to make sure you want to reset the data Enter a 0 or 1 depending on whether you want to complete or cancel the reset 0 Do not reset 1 Reset Options 0 No retain settings 1 Yes clear settings 4 28 DBS EX23 530 Revised April 2000 Programming Reference Trunk Settings Parameter Clear ISDN DID Assignments Description Removes all DID assignments for ISDN Programming FF1 9 2 0 1 Options 0 Do not clear assignments 1 Clear assignments Parameter Inbound ISDN DID Assignment Description Assigns an extension to each ISDN incoming DID number Programming FF1 9 3 0000 9999 100 699
9. which allow you to customize how your ISDN is used In most cases however you only need to set a few of the programs to get your ISDN online This chapter summarizes the programs that are essential to ISDN installation The following table shows the topics that are described in this chapter For detailed descriptions of all the ISDN programs see Chapter 4 Programming Reference Topic Page Before You Begin 3 3 Programming Initial ISDN Options 3 4 Minimum Programming 3 4 Multiple DID Programming 3 9 Revised April 2000 DBS EX23 530 3 1 3 2 DBS EX23 530 Revised April 2000 Quick Start Programming Before You Begin Before You Begin Before you begin programming you should be familiar with resetting the DBS and performing the ISDN Data Reset command The following paragraphs explain when these two procedures are used The ISDN Data Reset command If you are installing ISDN while you are upgrading to anew DBS release perform the ISDN Data Reset before you begin ISDN programming Manually Resetting the DBS Many of the ISDN programs require a manual reset to take effect Program all of the quick start items first then reset the system by powering it off then back on Note COP 1 07 or later is required on the PRI Card with CPC EX 2 2 or later Revised April 2000 DBS EX23 530 3 3 Programming Initial ISDN Options Quick Start Programming Programming Initial
10. 1 1 sec 2 2 sec 3 3 sec 14 14 sec 15 Infinite 4 10 DBS EX23 530 Revised April 2000 Programming Reference System Wide Timers Parameter Connect Reguest Timer T313 Description Determines the time the DBS waits for the CO to acknowledge that a call has been connected Programming FF1 94 44 24 84 0 15 Options 0 10 0 4 sec 1 1 sec 2 2 sec 3 3 sec 4 4 sec 5 5 sec 6 6 sec 7 7 sec 8 8 sec 9 9 sec 10 10 sec Revised April 2000 DBS EX23 530 4 11 Digital Pad Settings Programming Reference Digital Pad Settings Parameter Digital Pad Settings Description Adjusts the volume of connections made via the ISDN Default volume levels are included for connections between different types of terminals or circuits For example a K TEL to ISDN connection may use one vol ume setting while an SLT to ISDN connection may use another The volume settings are controlled by changing a pad number which in turn changes the loss or gain of the connection In most cases the default pad settings do not need to be changed Programming If the volume level of a connection is unsatisfactory include the receiving and sending circuit types in the command then adjust the volume by assign ing a new pad number Figure 4 1 shows the numbers used to identify each circuit type Pad numbers are defined in Figure 4 3 on page 4 13 F
11. 1 3 6 Cycle the unit s power switch 7 Configure number of B channels per cabinet Master FFA O 0 23 Slave EFD 29 4779 E 0 23 8 Set trunk type per channel for ISDN FF2 trunk number 5 Master Cabinet Set Up Refer to Typical Central Office Configurations for setting the following options Default settings are bold Set up master span EF1 0 1 Network Type 0 Public DBS 2 3 400 DBS Manual Revised April 2000 Page A 17 Appendix A CPC EX 2 3 Feature Update Section 530 ISDN Ref 1 Private FF1 0 1 Auto Progress 0 Disable 1 Enable FFI OH ON E 0 2 NSF 0 None 1 SDN 2 MegaCom FF1 0 3 ISDN CO Type 0 4ESS 1 5ESS 2 Reserved 3 DMS100 FF1 0 1 ISDN International Dial Code Deduction 0 Send as is 1 Deduct 011 from the code FED 0 1 ISDN Long Distance Code 0 Send as is 1 Deduct 1 from the code FF1 0 1 ISDN Type and Plan Option 0 Determine Type and Plan 1 Type and Plan always set to Unknown Unknown Page A 18 DBS Manual Revised April 2000 DBS 2 3 400 Slave Cabinet Set Up Refer to Typical Central Office Configurations for setting the following options Default settings are bold Note Observe the following Special Installation Note when adding a second cabinet If you are adding a second cabinet slave to an existing installation that has a Primary Rate span configured you must re database t
12. 2 Megacom Parameter ISDN CO Type Description Specifies the type of CO connected to the ISDN span Programming FF1 9 4 4 5 4 O 3 master cabinet FF1 9 4 5 5 4 0 3 slave cabinet Options 0 4ESS 1 SESS 2 Reserved 3 DMS100 4 30 DBS EX23 530 Revised April 2000 Programming Reference Trunk Settings Parameter ISDN International Dial Code Deduction Description Specifies if the 011 is sent with an international call or if the 011 is deleted Programming FF1 9 4 4 5 5 O 1 master cabinet FF1 94 4 5 5 5 O 1 slave cabinet Options 0 Send as is with 011 1 Do not send 011 Parameter ISDN Long Distance Code 1 Deduction Description Specifies if the leading 1 is sent with a long distance call or if the leading 1 is deleted Programming FF1 9 4 4 5 6 O 1 master cabinet FF1 9 4 5 5 6 0 1 slave cabinet Options 0 Send as is with leading 1 1 Do not send leading 1 Parameter ISDN Type and Plan Option Description Specifies if the ISDN Type and Plan are determined or unknown Programming FF1 9 4 4 5 7 O 1 master cabinet FF1 94 4 54 5 7 O 1 slave cabinet Options 0 Determine Type and Plan 1 Always Type and Plan set to Unknown Unknown Revised April 2000 DBS EX23 530 4 31 Trunk Settings Programming Reference Parameter ISDN D
13. 400 DBS Manual Revised April 2000 Page A 7 Appendix A CPC EX 2 3 Feature Update Section 530 ISDN Ref Operation When the UNA Reversion Timer is set to 0 a call that reverts to the attendant and is not answered continues to ring at the attendant It does not revert to UNA When the UNA Reversion Timer is set to a value other than 0 a call that reverts to the attendant and is not answered within the specified time reverts to UNA To answer a UNA call 1 Go off hook 2 Dial 78 or 1 Directly pick up the trunk by pressing the dedicated trunk key Notes e When a call reverts to UNA the UNA will continue to ring until the call is answered by dialing 78 or by direct trunk access or the caller hangs up e If multiple callers ring the UNA the UNA calls are picked up on a first in first out method e The Call Reversion Timer must be set to revert calls to the attendant position for unanswered calls to then be reverted to UNA Forwarding to UNA for CO Held Call Description An extension can forward certain calls to UNA If an inside extension such as an automated attendant receives a CO call it places the CO call on hold and dials the forwarding extension Then the call will forward to UNA Internal calls direct calls to the forwarding extension or T1 network calls ring the extension They do not forward to UNA This feature is particularly useful in a situation when calls come into an automated a
14. 530 Revised April 2000 About This Manual Overview This manual provides an overview of the DBS ISDN Interface along with installation and programming instructions when used with CPC EX Version 2 2 Appendix A provides updates for CPC EX version 2 3 as well The following table summarizes each chapter contained in this manual Chapter Title Purpose 1 Introduction to the Provides an overview of the DBS ISDN Interface plus ISDN Interface information on pre installation requirements 2 Installation Provides step by step instructions on installing the DBS ISDN hardware 3 Quick Start Summarizes the programs that are essential to ISDN Programming installation 4 Programming Contains a complete list of ISDN programming commands Reference Each command description includes a list of the available options and the associated programming addresses A CPC EX 2 3 Contains a description of enhanced features and software Updates corrections provided with CPC EX 2 3 Related Documents For general instructions on DBS hardware installation see Installation Section 300 For an introduction to DBS programming see Programming Guidance Section 400 Revised April 2000 DBS EX23 530 vii viii DBS EX23 530 Revised April 2000 Chapter 1 Introduction to the ISDN Interface This chapter provides an overview of the ISDN Interface It also describes pre installation reguirements for the ISDN The following ta
15. CNS on the ISDN card Figure 2 10 At each cabinet connect the cable attached to CN3 on the MDF card to CN3 on the ISDN card Figure 2 8 10 Using an RJ48 cable connect CN1 of each MDF card to a CSU See Figure 2 7 for RJ48 pinouts 11 For both cabinets connect the ground cable from the MDF card as shown in Figure 2 8 on page 2 20 Revised April 2000 DBS EX23 530 2 23 Figure 2 10 Clock sync cable and sync cable connections double cabinet installation Slave Cabinet a MDE _ Slot Label 2 Connector TRKI TRK2 TRK3 ECI EC2 EC3 EC4 ECS EC6 ECT ECB EC TRK SOE CPC AUXI AUX2 N Master Cabinet salt MDF Slot Label Interconnection i 5 Cables 1 TRK2 TRK3 EC EC2 EC3 EC4 ECS EC6 ECT ECB EC TRK SCM CPC AUXI AUX2 able TT 0 VB 43564 N Y M p lt Clock Sync N LOL DEC DEC DEC 74 Note The number of analog trunks that can be installed depends on how many ISDN channels are used 2 24 DBS EX22 530 Revised April 2000 Chapter 3 Quick Start Programming The ISDN Interface includes many programming options
16. ISDN Options The following instructions explain the minimum programming reguired to make the ISDN operational plus the programming reguired for DID Each instruction includes a page number that references the relevant detailed descriptions in Chapter 4 Default settings appear in bold Minimum Programming Note Option settings are in parenthesis 1 Set the system for ISDN operation Address FF1 2 1 444 1 it Options 0 T1 Operation 1 ISDN Operation 2 If you are installing the ISDN while upgrading to a new DBS release perform the ISDN Data Reset command page 4 28 Note DID settings are not maintained after the reset function Address FF1 9 1 1 Options 0 No retain settings 1 Yes clear settings 3 Enter the system configuration page 4 3 Address FF1 9 4 1 144 0 8 Options 0 DBS 40 1 DBS 72 2 DBS 96 3 DBS 40 DBS 40 ISDN must be in the slave cabinet 4 DBS 72 DBS 40 ISDN is not supported S DBS 72 DBS 72 ISDN must be in the slave cabinet 6 DBS 96 DBS 40 7 DBS 96 DBS 72 8 DBS 96 DBS 96 3 4 DBS EX22 530 Issued 10 23 98 Quick Start Programming Programming Initial ISDN Options 4 Assign the sync sources pages 4 4 to 4 6 Addresses Sync Source 1 FF1 9 4 1 2 1 3 Sync Source 2 FF1 94 4 1 3 0 3 Sync Source 3 FF1 94 4 1 4 0 3 Options Sync Source 1 1 ISDN of the mas
17. New Jersey at 800 822 0909 UNA Transfer Adds the ability for a user automated attendant etc to transfer a call to Universal Night Answer UNA by dialing the access code 78 The call may then be retrieved by dialing the UNA pickup code 78 UNA Call Reversion Adds the ability for calls that have reverted to the attendant and are unanswered to revert to UNA Forwarding to UNA for CO Held Calls An extension can be set so that certain calls are forwarded to UNA If an inside extension such as an automated attendant receives a CO call places the call on hold and dials the forwarding extension then the call will forward to UNA All Ring Group A call transferred to an All Ring Group rings all phones in the group at the same time This makes the call available to multiple locations including UNA simultaneously DBS 2 3 400 DBS Manual Revised April 2000 Page A 1 Appendix A CPC EX 2 3 Feature Update Section 530 ISDN Ref Private Password The private password feature allows a user to enter programming and access to all programming parameters including the system and remote passwords The private password may always be used to enter the system Additional Remote Administration Interface RAI Access Method In addition to the existing RAI access a new RAI access method has been added The RAI access allows an incoming call to be transferred to the RAI either manually or by Automated Attendant an
18. No programming is required for this feature Operation To transfer a trunk call to UNA 1 Hookflash or press HOLD to place the trunk call on hold 2 Dial 78 After 78 is dialed dial tone is heard indicating that the call has successfully been transferred 3 Hang up To answer a UNA call 1 Go offhook 2 Dial 78 or 1 Directly pick up the UNA held trunk by pressing the dedicated trunk key Page A 6 DBS Manual Revised April 2000 DBS 2 3 400 Notes e When a call is transferred to UNA the trunk caller hears the selected hold sound source e When a call is transferred to UNA the UNA continues to ring until the call is answered by dialing 78 or direct trunk access or the caller hangs up e If multiple callers ring the UNA the UNA calls are picked up on a first in first out method e The UNA cannot be a member of a hunt group e The UNA can be a member of an All Ring Group See Forwarding to UNA for CO Held Call UNA Call Reversion Description The UNA call reversion feature allows calls that revert to the attendant but are unanswered to revert to UNA Programming Table A 1 UNA Call Revision Timer Values Setting Value 0 No reversion default 1 10 seconds 2 20 seconds 3 30 seconds 4 40 seconds 5 50 seconds 6 60 seconds 7 70 seconds 8 80 seconds 9 90 seconds 10 100 seconds 11 110 seconds 12 120 seconds DBS 2 3
19. changed to circuit type 8 the pad levels for circuit type 8 could be changed to provide the correct volume setting Note Circuit types are also provided for station ports See Figure 4 1 on page 4 12 for a definition of circuit types Programming FF2 1 64 264 5 8 Options This programming parameter will allow you to assign circuit types 1 12 to a trunk port However the only circuit types that should be used with a ISDN trunk port are circuit types 5 to 8 Circuit types 7 and 8 are used to assign unique PAD levels to circuits that require special volume levels Revised April 2000 DBS EX23 530 4 15 Master and Slave Settings Programming Reference Master and Slave Settings Trunk Configuration Parameter Number of ISDN Channels Description Determines how many ISDN channels are used Though each ISDN Interface provides 23 trunk channels ISDN trunks do not increase the overall trunk capacity of the DBS Each ISDN channel subtracts from the total number of analog trunks that can be installed The number of analog trunks that can be used are always decremented in quantities of 1 See Trunk Assignments for Single Cabinet Systems page 2 5 and Trunk Assignments for Double Cabinet Systems page 2 6 for possible ISDN and analog trunk channel combinations Note For changes to this parameter to take effect the system must be powered down then back up again Programming
20. channels 23B ID Max setting must have 1 D channel Or XB 1D where X is 1 23 for a frac tional span 18 Calltype Two Way 19 Ouantity of phone numbers Block of 20 numbers are generally assigned With DID note that the total number of telephone numbers will exceed the total number of B channels 20 Number of incoming digits to CPE Cus Select 4 digits This is used with DID tomer Premise Eguipment DBS 21 ISDN PRI Protocol SESS Custom or DMS 100 Custom NTNAPRI or 4ESS 22 Glare Resolution CPE yield to CO 23 Channel selection used by CO High to Low B channel selection 24 Source of Calling Party Number Calling Party Number must be sourced by the CO 25 Service Options ANI Automatic Numbering Indication Hunt group MegaCom only for 4ESS operation Note 1 If two spans are implemented each must have a separate D channel i e D channel sharing is NOT permitted Revised April 2000 DBS EX23 530 1 5 Pre Installation Reguirements Introduction to the ISDN Interface Copy the following tables for each site and span that is to be installed Complete all information and use for future reference Note that certain parameters are shown with default values Information Needed from CO Site Information 1 Manufacture of CO and software load 2 Is local dialing 7 digits 10 digits or a combina
21. highest trunk channel used 2 4 DBS EX23 530 Revised April 2000 Installation Guidelines Trunk Assignments for Single Cabinet Systems e Programming is not required to associate trunk ports with slot locations However you must use programming to specify that a combination of ISDN and analog trunks is installed and you must also specify how many ISDN channels are used Fractional ISDN per port assignments require the VB 43511A version of the loop start trunk card The older VB 43511 version may be used with fractional ISDN but requires that the trunks be assigned in blocks of 8 Table 2 2 ISDN and analog trunk assignments DBS 40 Trunk Fractional ISDN Fractional ISDN Number using 16 Channels using 8 Channels 1 ISDN channel 16 Analog trunk 1 J J J 8 ISDN channel 9 Analog trunk 8 9 ISDN channel 8 ISDN channel 8 16 ISDN channel 1 ISDN channel 1 Note Since the DBS 40 supports a maximum of 16 trunks all 23 channels of the ISDN cannot be used Table 2 3 ISDN and analog trunk assignments DBS 72 Trunk 23 Channel ISDN Fractional ISDN Fractional ISDN Number using 16 Channels using 8 Channels 1 Analog trunk 1 Analog trunk 1 Analog trunk 1 2 ISDN channel 23 Analog trunk 2 Analog trunk 2 4 J L L 8 ISDN channel 17 Analog trunk 8 Analog trunk 8 9 ISDN channel 16 ISDN channel 16 Analog trunk 9 4 4 4 4 16 ISDN channel 9 ISDN channel 9 Analog trunk 16 17 ISDN channel 8 ISDN ch
22. hour period See page 4 23 for instructions on setting the slip rate error counter In most cases the 1st sync source is set to 1 See page 3 5 for a list of typical sync source settings for single and double cabinet sys tems Notes 1 The free run setting is the only setting that can be entered for more than one sync source 2 For changes to this parameter to take effect the system must be powered down then back up again Programming FF1 9 4 1 2 1 3 Options 1 ISDN of the master cabinet synchronizes clocking with the pub lic network 2 ISDN of the slave cabinet synchronizes clocking with the public network 3 Free run internal clocking 4 4 DBS EX23 530 Revised April 2000 Programming Reference ISDN System Settings Parameter Sync Source 2 Description Determines the source of clocking for the second sync source The second sync source is used if the first sync source fails The system will attempt to switch from the second source back to the first source based on the value entered under Network Re sync Timer page 4 7 If the second source fails and the first source is not working the system will switch to the third source In most cases a system with one ISDN has the 2nd sync source set to 3 Systems with two Signs normally have the 2nd sync source set to 2 See page 3 5 for a list of typical sync source settings for singl
23. number within a 24 hour period The alarm keys can be assigned to any key telephone However the keys will only work on a non attendant phone that has the programming authorization code 98 9999 activated With attendant phones the keys work whether or not the programming authorization code is activated Assignment Note If you re assigning an FF alarm to an FF key that is currently pro grammed you must first clear the FF key before making a new assign ment Alarms from ISDN in the master cabinet ON OFF PROG FFkey 101 107 HOLD Alarms from ISDN in the slave cabinet ON OFF PROG FFkey 121 127 HOLD Options Keys can be assigned for the following alarms e Red alarms e Yellow alarms e Sync loss e Signal loss e Frame loss e Slips The following table shows alarm key addresses The addresses differ depending on whether alarms are generated from the master or slave cab inet Alarm Master ISDN Slave ISDN Red 103 123 Yellow 107 127 Sync loss 105 125 Signal loss 104 1244 Frame loss 101 121 Slips 102 122 Revised April 2000 DBS EX23 530 4 35 Special ISDN Function Codes Programming Reference Special ISDN Function Codes The following function codes are used for troubleshooting and maintenance of the ISDN Interface These codes can be entered remotely by dialing into the DBS and entering the ISDN maintenance mode To enter the ISDN maintenance mo
24. password address e If you are at an attendant key telephone when entering programming you must first enter 98 followed by the 4 digit private password before entering programming see below Otherwise the private password is not accessible Operation To access the system using the private password at any display key telephone including an attendant telephone 1 Go off hook or press ON OFF key 2 Dial 98 followed by the 4 digit private password 3 Press PROG followed by 4 To exit system programming hang up or press the ON OFF key Terminal Programming Through a Direct Connection When programming from a terminal connected to the RS 232C SMDR port perform the following steps 1 Make certain the cables are configured and connected as outlined in Section 300 2 Make certain the DBS is in the SMDR mode by entering the following code from the attendant port ON OFF 93 3 Enter your terminal communications program and make sure your PC s data communications settings match those of the DBS 4 From your terminal communications program type the following command Page A 12 DBS Manual Revised April 2000 DBS 2 3 400 99xxxx where xxxx the site s private password 5 After the DBS responds type P and then press Enter 6 Follow the directions on the screen to access the desired program See Terminal Programming Commands Terminal Programming Through DISA Note The DBS must be eguipp
25. to SLTs via a master ISDN have low volume levels the PAD level for connections from the master ISDN fo all SLTs can be changed By referring to Figure 4 2 you can see that the default pad setting for con nections from the master ISDN fo all SLTs is 16 You can also tell by Figure 4 2 that the default pad value for setting 16 is 2 dB To raise the volume by 2 dB you can change the pad value to 0 As you can see from Figure 4 3 the db level for value 0 is 0 dB The following example shows the programming required to change the value to 0 dB FF1 8 4 3 2 S Ott 2 Circuit type number for SLTs Figure 4 1 5 Circuit type number for the ISDN in the master cabinet Figure 4 1 0 Pad number for 0 dB loss gain Figure 4 3 Revised April 2000 DBS EX23 530 Digital Pad Settings Programming Reference Extension Port Settings Parameter Station Port Class Description By default DBS phones are assigned a circuit type based on whether they are KTELs or SLTs The circuit type is used with digital pad settings to determine the loss gain settings for connections to the ISDN See Digital Pad Setting on page 4 12 The Port Class parameter is provided in case a specific phone or group of phones needs a unigue pad level For example an SLT is assigned by default as circuit type 2 How ever if an SLT in a remote warehouse has inadequate volume levels the circuit type for the
26. 4 3 0 1 MDF card closes in the event of sync loss alarms Relay Control Relay Reset FF1 94 4H 4 4H 6 0 1 Determines whether the alarm relay is cleared FF1 9 4 5 4 6 0 1 manually or automatically Revised April 2000 DBS EX23 530 4 19 Alarm Settings Programming Reference Alarm Transmission Options Parameter Yellow Alarm Send Description Determines whether the DBS sends a yellow alarm signal to the CO Programming Master cabinet FF1 9 4 4 1 7 0 1 Slave cabinet FF1 9 4 5 1 7 0 1 Options 0 No 1 Yes Parameter Red Alarm Detection Description The default value for this parameter is determined by network specifications It should not be changed Ifa red alarm occurs the CFA LED on the ISDN card lights Also if the Red Alm Relay parameter page 4 25 is turned on the alarm relay on the ISDN MDF card closes Note For changes to this parameter to take effect the system must be powered down then back up again Programming Master cabinet FF1 9 4 4 2 1 0 5 Slave cabinet FF1 9 4 5 2 144 0 5 Options 0 5 Values 0 4 1 6 2 8 3 10 4 12 5 14 4 20 DBS EX23 530 Revised April 2000 Programming Reference Alarm Settings Alarm Timers Parameter Red Alarm Recovery Description Determines how long the DBS tries to recover from a red alarm before it re syncs the ISDN
27. 530 Revised April 2000 Programming Reference ISDN System Settings ISDN System Settings System Size Parameter System Configuration Description Identifies the system size Note For changes to this parameter to take effect the system must be powered down then back up again Programming FF1 94 4 1 1 0 8 Options 0 DBS 40 1 DBS 72 2 DBS 96 3 DBS 40 DBS 40 ISDN must be in the slave cabinet 4 DBS 72 DBS 40 ISDN is not supported S DBS 72 DBS 72 ISDN must be in the slave cabinet 6 DBS 96 DBS 40 7 DBS 96 DBS 72 8 DBS 96 DBS 96 T1 ISDN Parameter TIISDN Description Configures the system for either T1 or ISDN Programming FF1 24 1 44 0 1 Options 0 T1 1 ISDN Revised April 2000 DBS EX23 530 ISDN System Settings Programming Reference Clock Settings Parameter Sync Source 1 Description The Sync Card installed on the CPC EX provides a method of syn chronizing the DBS with the public network This parameter deter mines the first clocking source for network synchronization If the first source fails the system will switch to the second source The system will attempt to go back to the first source based on the value entered under Network Re sync Timer page 4 7 The system considers a clock source to have failed when the slip rate error counter is exceeded within a 24
28. BS 40 combination does not support ISDN Table 2 1 EC TRK slot usage for ISDN System Size EC TRK Slot Usage for ISDN Master Slave DBS 40 DBS 40 No Yes DBS 72 DBS 40 No No DBS 72 DBS 72 No Yes DBS 96 DBS 40 Yes Yes DBS 96 DBS 72 Yes Yes DBS 96 DBS 96 Yes Yes Revised April 2000 DBS EX23 530 2 3 Guidelines Installation e Fractional ISDN can be used when fewer than 23 ISDN trunks are needed Fractional ISDN allows you to use only a portion of the 23 channels provided on the ISDN card e Fractional ISDN per port assignments require the VB 43511A version of the loop start trunk card The older VB 43511 version may be used with fractional ISDN but requires that the trunks be assigned in blocks of 8 e Though each ISDN Interface provides 23 trunk channels ISDN trunks do not increase the overall trunk capacity of the DBS Each ISDN channel subtracts from the total number of analog trunks that can be installed The number of analog trunks that can be used are decremented in quantities of 1 for each ISDN channel user Tables 2 2 through 2 4 show the possible combinations of analog and digital trunks assignments based on system size The trunk numbering shown in these tables is determined by backplane trunk port assignments Therefore the numbering cannot be changed Note Analog trunks are numbered beginning with 1 ISDN trunk channels are numbered beginning with the
29. Card 2 16 DBS EX23 530 Revised April 2000 Installation Procedures Installation 5 Install the MDF main distribution frame card in the top of the cabinet as shown in Figure 2 5 Figure 2 5 MDF card installation To Ground Screw Attach to a screw on the side of the cabinet that does not interfere with side cover panel 2 17 Revised April 2000 DBS EX23 530 Installation Procedures Installation 6 Set SW1 on the ISDN card according to the following table These switch settings correspond to the distance between the DBS and the CSU To turn a switch on flip it to the up position Table 2 11 Switch settings for SW1 on the ISDN card SW Distance from the DBS to the CSU 0 to 150 ft 150 450 ft 450 655 ft SW1 On Off Off SW2 Off On Off SW3 Off Off On SW4 Off On Off SW5 Off Off On SW6 Off On Off SW7 Off Off On SW8 Not used Not used Not used 7 Install the ISDN card in the EC TRK slot 8 Connect the Sync Cable from CN1 on the Sync Unit to CN5 on the ISDN card Figure 2 6 Sync Unit and ISDN connection single cabinet installation Sync Unit Sync Cable 2 18 DBS EX23 530 Revised April 2000 Installation Installation Procedures 9 Connect the cable attach
30. F1 8 4 3 1 12 1 12 0 30 E Receiving Sending PAD No Circuit Type Circuit Type To Side From Side Note This uses the same address as T1 programming Figure 4 1 Circuit type numbers Circuit Types No K TEL SLT DATA Analog CO Trk ISDN Master ISDN Slave OPTION 1 OPTION 2 DTMF CONF SCC TONE1 MFR1 TONE2 MFR2 OMANI NNBRWN FR ji ji N Notes Circuit Types 3 and 9 12 are reserved for future use Options 1 and 2 can be used to assign unique PAD levels to circuits that require special volume levels For example if an OPX station needs a higher volume level than other SLTs the OPX station could be defined as an Option 1 circuit type DBS EX23 530 Revised April 2000 Programming Reference Digital Pad Settings Options Figure 4 2 shows the default values for the most common ISDN connec tions Figure 4 3 lists the adjustments provided by each pad number Figure 4 2 Default pad values Figure 4 3 Pad Nos From To Setting Value Pad No Level ISDN 1 K TEL 16 2 dB 0 0 dB ISDN 2 K TEL 16 2 dB 1 2 dB ISDN 1 SLT 16 2 dB ISDN 2 SLT 16 2 dB K TEL ISDN 1 16 2 dB K TEL ISDN 2 16 2 dB 14 28 dB SLT ISDN 1 16 2 dB 15 30 dB SLT ISDN 2 16 2 dB 16 2 dB 17 4 dB Note ISDN 1 master ISDN 2 slave 29 28 dB 30 30 dB Example If calls
31. ID Flexible Ringing Assignments Description This parameter enables or disables ringing for specific ISDN Inbound DID numbers during Day Night Delayed Day and Delayed Night modes Programming FF1 9 5 0000 9999 100 699 000000 111111 tt Options O Disable ringing 1 Enable ringing Where the entry position determines the ringing as follows DAY NIGHT NIGHT 2 DELAYED DAY DELAYED NIGHT DELAYED NIGHT 2 The default entry is 111000 day and night ringing enabled delayed day and delayed night ringing disabled 4 32 DBS EX23 530 Revised April 2000 Programming Reference Trunk Settings Parameter Multiple DID DNIS Description This programming address controls two functions If only analog trunks are used a 1 turns on multiple DID num bering Multiple DID numbering allows the assignment of one DID number to multiple extensions If one DID number is assigned to multiple stations the stations ring simultaneously when the DID number is dialed More than one DID number can be assigned to a single extension If ISDN trunks are used a 1 also turns on multiple Inbound ISDN DID numbering Multiple Inbound DNIS numbering allows the assignment of one ISDN DID number to multiple extensions If one ISDN DID number is assigned to multiple stations the sta tions ring simultaneously when the DID number is dialed More than one DID number can be assigned to a single extension Up to 500 DID numb
32. ISDN in the master 23 channel ISDN in the slave Trunk Master Cabinet Slave Cabinet Number 1 Analog trunk 1 4 N A 8 Analog trunk 8 9 Analog trunk 9 10 ISDN channel 23 J J N A 16 ISDN channel 17 17 ISDN channel 16 4 N A 24 ISDN channel 9 25 ISDN channel 8 4 J N A 32 ISDN channel 1 33 Analog trunk 1 L N A L 40 Analog trunk 8 4 Analog trunk 9 42 ISDN channel 23 L N A L 48 ISDN channel 17 49 ISDN channel 16 J N A J 56 ISDN channel 9 57 ISDN channel 8 N A 64 ISDN channel 1 Revised April 2000 DBS EX23 530 2 11 Installation Procedures Installation Installation Procedures The following procedures provide step by step instructions for installing the CSU and the ISDN Interface The ISDN procedure that you should use depends on the type of system you have and the number of ISDNs you are installing If you re installing Use this procedure A ISDN in a single cabinet Installing an ISDN in a Single Cabinet page 2 14 One ISDN in a double cabinet with the Installing an ISDN in a Single Cabinet page 2 ISDN located in the master 14 One ISDN in a double cabinets with the Installing an ISDN in a Double Cabinet with the ISDN located in the slave ISDN in the Slave page 2 21 ISDNs in both the master and slave Installing an ISDN in a Double Cabinet with ISDNs in the Master and Slave page 2 23
33. Master cabinet FF1 9 4 4 1 2 0 23 Slave cabinet FF1 9 4 54 1 2 0 23 Options 0 23 0 Note In most cases ISDN channels are assigned in increments of 8 Trunk Signaling Parameter Failure Mode Description Determines the way the system responds to alarms Note For changes to this parameter to take effect the system must be powered down then back up again Programming Master cabinet FF1 9 4 4 1 5 0 1 Slave cabinet FF1 9 4 5 1 5 0 1 Options 0 Mode 1 ISDN stays in operation even if errors are detected 1 Mode 2 ISDN shuts down if errors are detected 4 16 DBS EX23 530 Revised April 2000 Programming Reference Alarm Settings Alarm Settings Alarm Descriptions ISDN alarms can be reported through LEDs on the ISDN card an alarm relay on the ISDN MDF card or FF keys on a key phone Table 4 1 summarizes the types of alarms that can occur with the ISDN Table 4 2 summarizes alarm settings for all three types of alarms Table 4 1 ISDN alarm definitions Alarm Description Notification Red The DBS activates a red alarm when a loss of sig FF key after the counter is exceeded nal or out of frame condition lasts for more than CFA LED on the ISDN card 2 5 seconds Alarm relay on the ISDN MDF card Yellow A yellow alarm is sent to the distant end of the FF key after the counter is exceeded ISDN link to indicate that a red a
34. Panasonic Ah 1 HH CTC Digital Business System for CPC EX Version 2 3 JUUL mmm tty Section 530 ISDN Reference Manual Doc No 504X00301C Revised April 2000 The contents of this document are subject to change without notice and do not constitute a commitment on the part of Panasonic Telecommunication Systems Company PTSC Every effort has been made to ensure the accuracy of this document However due to ongoing product improvements and revisions Panasonic cannot guarantee the accuracy of printed material after the date of publication nor can it accept responsibility for errors or omissions Panasonic will update and revise this document as needed The software and hardware described in this document may be used or copied only in accordance with the terms of the license pertaining to said software or hardware O Copyright 1998 by Panasonic Telecommunication Systems Company PTSC Revised April 2000 AII rights reserved AII rights reserved T SMART and T SERV II are registered trademarks of ADC Kentrox Premier is a registered trademark of U S Sprint Reference to third party products is for information only and does not constitute an endorsement or recommendation Panasonic does not assume responsibility for the performance of third party products Contents About This Manual OA AYA AAN SE EEAS AE ve SS POS tee soe LUNA E E UUE eve ed E vii Related Documenis aaa eaaa
35. Parameter Default DID Assignments Description Assigns an extension to ring if no DID number is received on a trunk port Programming FF1 9 4 6 1 64 1 0000 9999 Parameter Calling Information Description Assigns a number to display for each trunk rung when no DID is supplied Programming FF1 9 4 6 1 64 2 0000 9999 Note If ANI is provided the ANI information will display instead Parameter Network Type Description Specifies the type of network connected to the ISDN span per mas ter cabinet or slave cabinet either private network or public net work Programming FF1 9 4 4 5 1 O 1 master cabinet FF1 94 4 5 5 1 O 1 slave cabinet Options 0 Public network 1 Private network Revised April 2000 DBS EX23 530 4 29 Trunk Settings Programming Reference Parameter Auto Progress Setting Description Specifies whether progress messages are supplied by the DBS to the ISDN span master or slave cabinet Programming FF1 9 4 4 5 2 O 1 master cabinet FF1 94 4 5 5 2 O 1 slave cabinet Options 0 Disable 1 Enable Parameter Network Facility Setting Description Determines if a call is a Software Defined Network SDN call AT amp T option or general Megacom call Programming FF1 Oit 4 4 5 3 O 1 master cabinet FF1 94 4 5 5 3 O 1 slave cabinet Options 0 None 1 SDN
36. S Page A 20 DBS Manual Revised April 2000 DBS 2 3 400 ISDN International Code Deduct 0 1 1 Set to 1 to deduct 0 1 1 from the CO Setup message Nortel NT DMS100 CO Type 3 DMS100 This is the default setting The ISDN PRI provides a flexible method of providing access to the Public Switched Telephone Network PSTN Because of the many ways that the CO can configure an ISDN span it is essential that the DBS configuration and the provisioning of the CO are compatible The following tables identify the critical parameters that must be set for proper operation These tables also provide a list of information that must be gathered on the CO as well as the type of information that the CO needs to know about the DBS system Info Needed from CO Comments examples 1 Manufacture of CO and 5E11 SESS with load 11 DMS 100 with NA008 software load 2 Is local dialing 7 digits 10 digits or a combination 3 For long distance dialing 7 7 0 1 2 1 2 does the CO want to see the D OOO S1515 D212 or leading 1 M70 S55 D202 4 For international dialing 0 1 1 15 digit number or 15 digit number does the CO want to see the leading 0 1 1 Typical Info for CO Comments examples Installation Address Is this a new installation w N He Extended wiring beyond phone room 4 Main phone number of installation 5 Contact person fo
37. SLT could be changed to 7 Option 1 Once the SLT is changed to circuit type 7 the pad levels for circuit type 7 could be changed to provide the correct volume setting Note Circuit types are also provided for trunk ports See Figure 4 1 on page 4 12 for a definition of circuit types Programming FF3 1 144 37 1 2 or 7 8 Options This programming parameter will allow you to assign circuit types 1 12 to a station port However the only circuit types that should be used with a station port are circuit types 1 2 7 or 8 Circuit types 7 and 8 are used to assign unique PAD levels to circuits that require special volume levels 4 14 DBS EX23 530 Revised April 2000 Programming Reference Digital Pad Settings Trunk Port Settings Parameter Trunk Port Class Description By default DBS trunks are assigned a circuit type based on whether they are analog or ISDN The circuit type is used with digital pad settings to determine the loss gain settings for connections to the ISDN See Digital Pad Setting on page 4 12 The Port Class parameter is provided in case a specific trunk or group of trunks needs a unigue pad level For example an ISDN in a slave cabinet is assigned by default as circuit type 6 However if a specific ISDN trunk in a slave has inadeguate volume levels the circuit type for the ISDN trunk port could be changed to 8 Option 2 Once the port number is
38. These instructions also apply when a ISDN is installed in only the master cabinet of a two cabinet system If only one ISDN is installed in a two cabinet system it must be installed in the cabinet specified in Table 2 1 on page 2 3 Note For systems consisting of a DBS 72 connected to a DBS 40 the ISDN Interface cannot be used 1 Before beginning ISDN installation perform the ISDN Function Reset command FF1 9 1 1 This command must be issued before the ISDN can be installed properly 2 Check SW4 on the SCC B card Be sure it is set to Mode B 2 14 DBS EX23 530 Revised April 2000 Installation Installation Procedures Figure 2 2 SCC B Switch 4 3 Check connector 4 CN4 on the Sync Unit VB 43563 Make sure that Pins 2 and 3 are strapped See Figure 2 3 When Pins 2 and 3 are strapped the Sync Unit synchronizes the DBS ISDN card with the signaling provided by the public network Figure 2 3 Connector 4 CN4 strapping Sync Unit 4 Attach the Sync Unit to the CPC EX card Revised April 2000 DBS EX23 530 2 15 Installation Procedures Installation Note Before attaching the Sync Unit insert the three spacers provided with the unit and remove the jumpers from CN2 of the CPC EX card Figure 2 4 Sync Unit installation Syne Unit CPC EX
39. a 24 hour period See page 4 35 for instructions on programming FF alarm keys Programming Master cabinet FF1 9 4 4 3 3 0 9000 Slave cabinet FF1 9 4 5 3 3 0 9000 Options 0 9000 24 hours 9000 Revised April 2000 DBS EX23 530 4 23 Alarm Settings Programming Reference Parameter Loss of Signal Counter Description Determines how many instances of loss of signal occur before a Signal Loss FF key is lit The FF key lights when the counter exceeds the specified number within a 24 hour period See page 4 35 for instructions on programming ISDN FF keys Programming Master cabinet FF1 9 4 4 3 4 0 9000 Slave cabinet FF1 9 4 5 3 4 0 9000 Options 0 9000 24 hours 9000 Parameter Sync Loss Counter Description Determines how many instances of sync loss occur before a Sync Loss FF key is lit The FF key lights when the counter exceeds the specified number within a 24 hour period See page 4 35 for instructions on programming FF alarm keys Programming Master cabinet FF1 9 4 4 3 5 0 9000 Slave cabinet FF1 9 4 5 3 5 0 9000 Options 0 9000 24 hours 9000 Parameter Yellow Alarm Counter Description Determines how many yellow alarm indications occur before a Yellow Alarm FF key is lit The FF key lights activated when the counter exceeds the specified number
40. a a i ee he eee vii Chapter 1 Introduction to the ISDN Interface OVerVie Woi e saatusele AA ET E E A E EA AA 1 3 Description of the ISDN Interface a ekat ka ever a 1 3 Prana OOP MOMS E os imamine wesuceelates et IAE aA TASET 1 3 Fre Installation Requirements enii kaenla a kukal lavamaa eee 1 4 Orderine IS N 4 cs sewstecs eee eei ates Baws saata sae e a r S ahaa oa 1 4 What You Must Purchase i ct c csic2eisccceti esecdsdeatea edhe tuka ieadan sree teases eee aata aed 1 8 Chapter 2 Installation GUHAEHMES rises rnai e ura e e R A A E og talli deal aial 2 3 Hardware Requirements on 20ated cuits ae i a r ae a 2 3 IVICA UITAS 45 3 acpc ane vaga tbs can sen te Maa acca i Saath aR ganas bo ack Saute soda ined we Seas Mca tes i aa ja 2 3 Trunk Assignments for Single Cabinet Systems mteeremreerennrenenee enne 2 5 Trunk Assignments for Double Cabinet Systems miemeeeeeeeeeneneeenneeeneeneee 2 6 Installation Procedures i sche nae Ltn aad aed ee eds 2 12 Installing the CSU aka mt makaak altai a 2 12 Installing an ISDN in a Single Cabinet sac ee eo ion aaa 2 14 Installing ISDN in a Double Cabinet with the ISDN in the Slave 2 21 Installing ISDN in a Double Cabinet with ISDNs in the Master and Slave 2 23 Chapter 3 Quick Start Programming Before Ou Begins sas oe SGN A E OE ate 3 3 Programming Initial ISDN Options 4 ke t ttamast til oe eee Re ee 3 4 Minimum Program
41. age 4 21 determines how many red alarms occur before the relay closes Programming Master cabinet FF1 9 4 4 4 2 0 1 Slave cabinet FF1 9 4 54 4 2 0 1 Options 0 Off Alarm relay does not close 1 On Alarm relay closes Revised April 2000 DBS EX23 530 4 25 Alarm Settings Programming Reference Parameter Sync Loss Relay Description Determines whether the system closes the alarm relay on the ISDN MDE card in the event of sync loss alarms The alarm relay can be connected to an external alarm device such as a buzzer The external alarm device must be purchased sepa rately it is not provided with the DBS ISDN Sync loss alarms result from clocking errors Programming Master cabinet FF1 9 4 4 4 3 O 1 Slave cabinet FF1 9 4 S 4 3 0 1 Options 0 0ff Alarm relay does not close 1 On Alarm relay closes Parameter Frame Loss Relay Description Determines whether the system closes the alarm relay on the ISDN MDF card in the event of frame loss alarms The alarm relay can be connected to an external alarm device such as a buzzer The external alarm device must be purchased sepa rately it is not provided with the DBS ISDN Programming Master cabinet FF1 94 4 4 4 4 0 1 Slave cabinet FF1 9 4 5 4 4 0 1 Options 0 0ff Alarm relay does not close 1 On Alarm relay closes
42. annel 8 ISDN channel 8 4 J J J 24 ISDN channel 1 ISDN channel 1 ISDN channel 1 Revised April 2000 DBS EX23 530 Guidelines Installation Table 2 4 ISDN and analog trunk assignments DBS 96 Trunk 23 Channel ISDN Fractional ISDN Fractional ISDN Number using 16 Channels using 8 Channels 1 Analog trunk 1 Analog trunk 1 Analog trunk 1 4 4 4 4 8 Analog trunk 8 Analog trunk 8 Analog trunk 8 9 Analog trunk 9 Analog trunk 9 Analog trunk 9 10 ISDN channel 23 4 4 J 4 16 ISDN channel 17 Analog trunk 16 Analog trunk 16 17 ISDN channel 16 ISDN channel 16 Analog trunk 17 L J 4 J 24 ISDN channel 9 ISDN channel 9 Analog trunk 24 25 ISDN channel 8 ISDN channel 8 ISDN channel 8 4 4 4 4 32 ISDN channel 1 ISDN channel 1 ISDN channel 1 Trunk Assignments for Double Cabinet Systems e When ISDN is used in a two cabinet system the number of ISDN channels that can be assigned in each cabinet depends on the master slave designation Fractional ISDN per port assignments require the VB 43511A version of the loop start trunk card The older VB 43511 version may be used with fractional ISDN but requires that the trunks be assigned in blocks of 8 The following table shows the maximum number of ISDN channels that can be assigned in two cabinet systems 2 6 DBS EX23 530 Revised April 2000 Installation Guidelines Table 2 5 Maximum ISDN assignments for two cabinet systems
43. ble summarizes the topics contained in this chapter Topic Page Overview 1 3 Description of the ISDN Interface 1 3 Framing Options 1 3 Pre Installation Requirements 1 4 Ordering ISDN 1 4 What You Must Purchase 1 8 Revised April 2000 DBS EX23 530 1 1 DBS EX23 530 Revised April 2000 Introduction to the ISDN Interface Overview Overview Description of the ISDN Interface The ISDN Interface is a Primary Rate Interface PRI digital trunk card that provides 23 voice channels B channels and a control channel D channel over a four wire circuit ISDN lines can be leased from local exchange carriers and long distance carriers Note The current version of the ISDN supports voice communications only Data can be transmitted only if it reaches the ISDN in analog form Examples of analog data that can be transmitted over the ISDN include fax transmissions or PC files that have been converted into analog form using a modem Framing Options The ISDN Interface takes an 8 bit sample from each of the 23 voice channels These samples are grouped into 23 bearer time slots and 1 data channel time slot Since each of the 24 time slots contains 8 bits the number of sampling bits in each frame equals 192 24 x 8 192 In addition a framing bit is added to the end of each frame to mark where the frame ends The addition of the framing bit results in a 193 bit frame The ISDN transm
44. by performing the following steps Note The following procedure can only be used with CSUs that provide a local loopback When testing the CSU be sure it is set to local loopback rather than line loopback Line loopback provides a loopback between the CSU and the network The CSU can be tested only after the following parameters have been set For a summary of these parameters see Chapter 3 Ouick Start Programming The page numbers included in the following table reference detailed descriptions included in Chapter 4 Parameter Page No System Configuration 4 3 Revised April 2000 DBS EX23 530 2 13 Installation Procedures Installation Sync Source 4 4 to 4 6 Trunk Configuration 4 16 ISDN Trunk Type 4 28 a Remove the jumper from CN4 on the Sync Card Figure 2 3 on page 2 15 b Put the CSU in the local loopback mode c Check the CFA LED on the ISDN card If the LED is dark the cabling between the CSU and DBS is okay If the LED is lit go to the next step d Check the cabling from the DBS to the CSU e If you don t find cabling errors take the CSU out of local loopback mode and reinstall the jumper on CN4 of the Sync Card f If the CFA LED remains lit check the cabling from the CSU to the network demarcation point Installing an ISDN in a Single Cabinet The following instructions explain how to install a ISDN in a single cabinet system
45. d then the caller enters the remote or private password ISDN Programming Flexibility The existing ISDN programming has been enhanced to allow programming flexibility in the following areas Network Type Auto Progress NSF ISDN CO Type ISDN International Dial Code Deduction ISDN Long Distance Code 1 Deduction and ISDN Type and Plan Option Software Corrections SMDR Stopped Printing In earlier versions the SMDR output from the DBS would stop printing and not reset This problem has been corrected with this version SMDR Header Printed More Often Than Every 60 Lines In earlier versions the SMDR header printed more than every 60 lines In this version the SMDR header now correctly prints out every 60 lines Last Digit of Voice Mail One Touch Key Was Truncated In earlier versions if a Voice Mail One Touch Access key was programmed when the key was viewed with the Conf Function the last digit of the programmed information could not be seen Previously Unable to restrict 800 Numbers for TRS types 5 and 6 In the previous version if an 800 xxx number was entered in the special area and special office code tables with the new North American Numbering Plan NANP activated TRS types 5 and 6 it did not restrict the call This problem has been corrected in this version Override Toll Restriction with SSD Numbers Address Was Not Available In the previous version the programming address FF1 2 1 4 could not be accessed The a
46. ddress is now available in this version DID Call to a Voice Mailbox Received Main Greeting In the previous version in a Non Integrated Digital PanaVOICE environment if a DID DNIS call was directed directly to a voice mail box the caller was sent to the main greeting instead of the correct voice mail box This problem has been corrected with this version Page A 2 DBS Manual Revised April 2000 DBS 2 3 400 Unusual First Ring on Incoming ISDN Calls Previously incoming calls on ISDN line had a long ringing pattern 6 seconds ON or more then OFF This only occurred on the first ring After the first ring the ringing pattern returned to normal The ringing pattern for incoming ISDN calls now rings as expected Calling Party Could be Heard Between Rings In the previous version when an ISDN call was transferred the station receiving the call could hear the calling party between rings This problem has been corrected in this Version Dial Tone Received After Placing Call Previously when placing an outgoing call after dialing the number the caller would receive another dial tone This problem has been corrected in this version ISDN Calls Disconnected Previously if an ISDN to ISDN call was attempted and the called party was busy instead of receiving CO Busy the call was dropped This problem has been corrected in this version 16 Port Voice Mail Support via API Description This feature allows up to sixteen 16 v
47. de type an uppercase T at the REMT prompt Parameter Loopback 1 Description Loopbacks provide diagnostic tests of the ISDN circuit or the ISDN connection to the CO This loopback initiates a loopback with the CO The loopback takes place through the Line Build Out LBO chip on the ISDN card This loopback is typically used to check the continuity between the CO CSU MDF and ISDN card Note Before executing this loopback you must first enter the pro gramming authorization code 98 9999 Execution Master ON OFF 94 0 0 or 1 Slave ON OFF 95 0 0 or 1 Options 0 Off 1 On Parameter Loopback 2 Description Loopbacks provide diagnostic tests of the ISDN circuit or the ISDN connection to the CO This loopback also initiates a loopback with the CO Loopback 2 is identical to Loopback 1 except that it loops back through the Framer chip on the ISDN card thereby testing more of the ISDN circuitry Note Before executing this loopback you must first enter the pro gramming authorization code 98 9999 Execution Master ON OFF 94 1 0 or 1 Slave ON OFF 95 1 0 or 1 Options 0 Off 1 On 4 36 DBS EX23 530 Revised April 2000 Programming Reference Special ISDN Function Codes Parameter Remote Loopback Description This command only applies to a DBS within a private network The command is entered at one DBS in order
48. e Resolution CPE yield to CO 2 2 Channel selection used by High to Low B channel selection 3 CO Page A 22 DBS Manual Revised April 2000 Section 530 ISDN Ref DBS 2 3 400 t Typical Info for CO Comments examples 2 Source of Calling Party The CO must source the Calling Party Number 4 Number 2 Service Options ANI Automatic Numbering Indication 5 Hunt group MegaCom only for 4ESS operation Note If two spans are implemented each span has a separate D channel D channel sharing is NOT permitted DBS 2 3 400 DBS Manual Revised April 2000 Page A 23 Appendix A CPC EX 2 3 Feature Update Section 530 ISDN Ref CPC EX Version 2 3 2 Affected Items This section contains the CPC EX Version 2 32 updates for the Panasonic DBS Digital Business System It provides a description of each of the changes made to the Panasonic DBS Digital Business System software and hardware included in the system The following hardware and software is affected VB 43415 with CPC EX BPU VB 43415 A with CPC EX NPU Feature Changes Summary Transfer Ringing heard During External Call Forward No Answer on ISDN Station Message Detail Recording SMDR not Printing Long Distance Calls e Caller ID Automatic Number Identification ANI is not Sent to the Applications Programming Interface API when the Incoming Trunk is ISDN e SLTA Repeating Digits e Call Forward Outside Ca
49. e and double cabinet systems One of the three sync sources should be set to 3 free run A free run setting is needed so the DBS ISDN can provide its own clocking if the network clock fails See Ist sync for an introduction to clock synchronization Notes 1 The free run setting is the only setting that can be entered for more than one sync source 2 For changes to this parameter to take effect the system must be powered down then back up again Programming FF1 9 4 1 34 0 3 Options 0 None 1 ISDN of the master cabinet synchronizes clocking with the public network 2 ISDN of the slave cabinet synchronizes clocking with the pub lic network 3 Free run internal clocking Revised April 2000 DBS EX23 530 4 5 ISDN System Settings Programming Reference Parameter Sync Source 3 Description Determines the source of clocking for the third sync source The third sync source is used if both the first and second source fail The system will attempt to switch from the third source back to the first source based on the value entered under Network Re sync Timer page 4 7 In most cases a system with one ISDN has the 3rd sync source set to 0 Systems with two ISDNs normally have the 3rd sync source set to 3 See page 3 5 for a list of typical sync source settings for single and double cabinet systems One of the three sync sources should be set
50. ed to CN3 on the MDF card to CN3 on the ISDN card Figure 2 8 10 Using an RJ48 cable connect CN1 on the MDF card to the CSU Figure 2 8 The following illustration shows CN1 pinouts Figure 2 7 RJ48 pinouts CN1 connector 8 7 6 5 4 3 2 1 CNT RJ48 on MDF Card Top View RJ48 Pin Designations Designation Receive from CSU No connections Transmit from the DBS Frame ground Revised April 2000 DBS EX23 530 2 19 Installation Procedures Installation 11 Connect the ground cable from the MDF card to the cabinet as shown in Figure 2 8 Figure 2 8 ISDN cabinet connections single cabinet installation 19 Cr SW1 Ci CNB CN ON 6 710 c 61 gt X CN1 E TRK2 TRK3 EC 7 7 7 7 a ISDN Line P ISDN Card CN5 Sync Cable 2 20 DBS EX23 530 Revised April 2000 Installation Installation Procedures Installing ISDN in a Double Cabinet with the ISDN in the Slave Be
51. ed with an MFR card and an RAI card to allow terminal programming using this method When programming through a DISA trunk perform the following steps 1 Dial into the DBS through a DISA trunk 2 Once you are connected type 6 followed by the private password from your terminal communications program 3 After the DBS responds with REMT gt type P and then press Enter 4 Follow the directions on the screen to access the desired program See Terminal Programming Commands Terminal Programming Through a CO Trunk and Operator Transfer Note The DBS must be eguipped with an MFR card and an RAI card to allow terminal programming using this method SPECIAL NOTICE If you use the following method the private password must be given to the attendant Use the new RAI access method instead See Additional RAI Access Method When programming through a normal trunk perform the following steps 1 Dial into the DBS through a normal trunk 2 Ask the operator to place you on hold and dial 6 followed by the private password to transfer you into remote programming 3 After the DBS responds with REMT gt type P and then press Enter 4 Follow the directions on the screen to access the desired program See Terminal Programming Commands DBS 2 3 400 DBS Manual Revised April 2000 Page A 13 Appendix A CPC EX 2 3 Feature Update Section 530 ISDN Ref Terminal Programming Through Additional RAT Access M
52. endix describes the feature additions and software corrections for the DBS phone system with CPC EX Version 2 3 Note that not all features described in this Appendix relate specifically to ISDN functionality but rather to the DBS CPC EX overall system However several of these updates do directly pertain to ISDN and should be noted accordingly New Features e Bus Monitor Time Print Change Bus Monitor now prints the time every one minute e Sixteen Port Voice Mail API Enhancement In addition to the current 8 port API integration this software change allows the DBS to support up to sixteen port API Integration Off Hook Voice Announce API Enhancement This feature provides support of the DBS Off Hook Voice Announce feature via the API 44 Series Small LCD Key Telephone Soft Key Support VB 44XXXX This enhancement allows the Small Liquid Crystal Display LCD K TEL to use the softkeys when accessing the Voice Mail application e Call Record via API This enhancement provides support for the Call Record feature via the API Note The following features UNA Transfer UNA Call Reversion Forwarding to UNA for CO Held Calls All Ring Group Private Password Additional RAI Access and All Ring Group features have been fully tested in our laboratory but not in live Beta trials These features are to be considered Beta level features If you have any difficulty with these new features please call the BTSD Hotline in Secaucus
53. ers can be assigned in each system also up to 500 Inbound ISDN DID numbers can be assigned When Inbound ISDN DID numbering is used both the Inbound DID number table and the DID table are used See Inbound ISDN DID Assignment on page 4 29 for more information on assigning DNIS numbers Programming FFI 2 144 32 0 1 Options 0 Off 1 On Revised April 2000 DBS EX23 530 4 33 Extension Settings Programming Reference Extension Settings Parameter ANI Display Assignment Description Some ISDN lines provide Automatic Number Identification ANI This service is similar to Caller ID by providing the number of the calling party For DID calls with ANI informa tion provided this parameter determines if ANI number or DID number is displayed on the called telephone Address FF3 1 144 54 0 1 Options 0 DID data on display 1 ANI data on display Notes If the DID number called is not in the DID ring table the call will ring the default DID assignment see below and the ANI number will display when the ANI information is provided If no ANI infor mation is provided the DID number is displayed 4 34 DBS EX23 530 Revised April 2000 Programming Reference FF Key Settings FF Key Settings Parameter FF Alarm keys Description This command dedicates FF keys for ISDN alarms The FF key lights when alarm occurrences exceed a specified
54. ers of the All Ring Group are set in standard DID programming FF1 8 3 DID No Ext No However since calls cannot be transferred to a DID number an All Ring Group Pilot number is first established and this pilot number is then linked to a DID number In total four programming addresses must be set for the All Ring Group feature to operate These include Operation To transfer a CO call to an All Ring Group 1 Place the call on hold by pressing HOLD key telephone or flashing the hookswitch SLT 2 Dial the All Ring Group Pilot Number After the call is transferred to the All Ring Group dial tone is heard Page A 10 DBS Manual Revised April 2000 DBS 2 3 400 When a call is transferred to the All Ring Group every phone in the All Ring Group rings When any phone in the group is answered all phones stop ringing Notes e The All Ring Group may include the UNA 780 e The original call must be a CO call An internal call cannot be transferred to an All Ring Group If you attempt to transfer an internal call to an All Ring Group you will receive busy tone e A call presented to an All Ring Group will not recall or revert The call must be answered or the caller must hang up e All Ring Groups cannot be chained together In other words an All Ring Group Pilot Number cannot be assigned as a member of another All Ring Group e Extensions may be a member of multiple All Ring Groups Ifthe DBS is part
55. ethod See Additional RAI Access Method Terminal Programming Commands Use the following commands to navigate terminal programming Command Description 01 Access System parameters 02 Access Trunk parameters 03 Access Extension parameters 04 Access Ring assignments 05 Access FF key assignments 06 Access Name assignments 07 Access Toll Restriction data 08 Access Least Cost Routing data 09 Access Copy mode 10 Access Speed Dial data B Back to previous address b Back to previous port F Forward to next address f Forward to next port R Return to provide mode Ctrl Z Quit Additional RAI Access Method Description In addition to the existing RAI access method a new RAI access method has been added A new access code 97 has been added to the DBS When this code is dialed a held call is transferred to the RAI modem The system then sends a lt PASSWORD gt prompt and the remote or private password must be entered to connect to terminal programming This allows more security for passwords since the password does not have to be used by the transferring person or device Page A 14 DBS Manual Revised April 2000 DBS 2 3 400 Programming No additional programming is required for the DBS However if an automated attendant or other device performs the transfer the automated attendant or other device must be set up to transfer your call b
56. ff 1 On Revised April 2000 DBS EX23 530 4 37 Special ISDN Function Codes Programming Reference Parameter Forced Re synchronization Description Re synchronizes the DBS ISDN with the public network Notes 1 Forced re synchronization disconnects existing calls 2 Before executing this code you must first enter the program ming authorization code 98 9999 Execution Master ON OFF 94 6 Slave ON OFF 95 6 Options None Re synchronization begins as soon as the code is entered Parameter Historical Error Clearance Description Clears the error counters for the following alarms e yellow e red e framing loss e slip rate e loss of signal e sync loss Note Before executing this code you must first enter the pro gramming authorization code 98 9999 Execution Master ON OFF 94 7 Slave ON OFF 95 7 Options None The counters are cleared as soon as the code is entered Parameter Alarm Relay Clear Description Clears opens the alarm relay on the ISDN MDF card Note Before executing this code you must first enter the pro gramming authorization code 98 9999 Execution Master ON OFF 94 8 Slave ON OFF 95 8 Options None The relay is cleared as soon as the code is entered 4 38 DBS EX23 530 Revised April 2000 Appendix A CPC EX 2 3 Updates This App
57. for each pair For best results use the cable listed under Vendors Item Specifications Vendors CSu The Channel Service Unit CSU must The following CSUs have been used suc comply with FCC Part 15 and Part 68 The cessfully with the DBS ISDN CSU is installed between the DBS and the Kentrox ublic network The CSU provides alarm pr Nahe aa Kentrox T SERV II 6 diagnostic and monitoring functions as well as network protection or Kentrox T SMART Kentrox can be contacted at 1 800 733 5511 CSU Each CSU reguires a network cable and an eguip For Kentrox CSUs Cabling ment cable The network cable connects from the Kentrox offers prefabricated cables for their CSUs For the network cable order part number 01 93010151 For the equipment cable order part number 01 93010121 If you fabricate your own cables use 24 AWG stranded cable that includes shielding for each pair Belden Richmond IN offers stranded cable that complies with these specifications Order part number 8723 Revised April 2000 DBS EX23 530 1 9 Pre Installation Reguirements Introduction to the ISDN Interface 1 10 DBS EX23 530 April 2000 Chapter 2 Installation This section describes guidelines and procedures for installing the ISDN Interface Once the ISDN Interface is installed refer to Chapter 3 Quick Start Programming or Chapter 4 Programming Reference for programming instructions This chapte
58. for the Red Alarm FF key FF1 9 44 54 44 5 0 1 Red Alarm Relay FF1 94 4H 4 4H 244 0 1 Determines if the alarm relay on the ISDN FF1 9 4 5 4 2 0 1 MDF card closes in the event of red alarms Alarm Indication Signal AIS Relay FF1 94 4H 44 4 S O 1 Determines if the alarm relay on the ISDN MDE card closes in the event of an alarm indi cation signal An alarm indication signal is comprised of all 1 s and is unframed Frame Loss Alarms Frame Loss Counter FF1 9 4 4 3 1 0 9000 FF1 9 4 5 3 1 0 9000 Error counter for the Frame Loss FF key Frame Loss Relay FF1 9 44 4 4 4 0 1 FF1 9 44 5 4 4 0 1 Determines if the alarm relay on the ISDN MDF card closes in the event of frame loss alarms 4 18 DBS EX23 530 Revised April 2000 Programming Reference Alarm Settings Parameter Address Function Slip Alarms Slip Counter FF1 94 44 4 3 2 0 9000 Error counter for the Slip FF key FF1 94 4H 5 3 244 0 9000 Signal Loss Alarms Loss of Signal Counter FFI 9 4 4 3 4 0 9000 Error counter for the Signal Loss FF key FF1 94 4H 5 3 444 0 9000 Sync Loss Alarms Sync Loss Counter FF1 94 4H 4 3 5 0 9000 Error counter for the Sync Loss FF key FF1 94 4H 5 3 5 0 9000 Sync Loss Relay FF1 94 4H 4 4 3 0 1 Determines if the alarm relay on the ISDN FF1 9 4 5
59. fore beginning ISDN installation perform the ISDN Function Reset command FF1 9 1 1 This command must be issued before the ISDN can be installed properly Check SW4 on the SCC B card Be sure it is set to Mode B See Step 2 on page 2 14 Install the Sync Unit in the master cabinet as described in Steps 3 and 4 on pages 2 15 and 2 15 Install an MDF card in the slave cabinet See Step 5 on page 2 17 Set Switch 1 on the ISDN card See Step 6 on page 2 18 Install an ISDN card in the EC TRK slot of the slave cabinet Connect the Sync Cable from CN1 on the Sync Unit to CN5 on the ISDN card Figure 2 9 Note Part Number VB 43564 is used for the Sync Cable when an ISDN is installed only in the slave cabinet of a two cabinet system At the slave cabinet connect the cable attached to CN3 on the MDF card to CN3 on the ISDN card Figure 2 8 Using an RJ48 cable connect CN1 of the MDF card to the CSU See Figure 2 7 for RJ48 pinouts 10 At the slave cabinet connect the ground cable on the MDF card as shown in Figure 2 8 on page 2 20 Revised April 2000 DBS EX23 530 2 21 Installation Procedures Installation Figure 2 9 Sync cable connections double cabinet with an ISDN in the slave _ MDF Slot Label Connector Slave Cabinet DEC DEC DEC DEG
60. ge to CO ISDN Long Distance 1 Code Deduction Set to 1 Deduct 1 from being sent in Setup message to CO Lucent AT amp T 5ESS CO Type 1 SESS ISDN international code deduct 011 Set to 1 Deduct 011 from being sent in Setup message to CO Nortel NT DMS 100 CO Type 3 DMS100 This is the default setting Revised April 2000 DBS EX23 530 3 10 Chapter 4 Programming Reference This chapter describes programming parameters for the ISDN Interface The descriptions of each parameter include a list of available options and the associated programming address Default options appear in bold This chapter is intended for readers who are familiar with DBS programming For an introduction to DBS programming see the Programming Guidance Manual Section 400 The following table lists the topics described in this chapter Topic Page ISDN System Settings 4 3 System Size 4 3 Clock Settings 4 4 System Wide Timers 4 7 Digital Pad Settings 4 12 Master and Slave Settings 4 16 Trunk Configuration 4 16 Trunk Signaling 4 16 Alarm Settings 4 17 Alarm Descriptions 4 17 Alarm Transmission Options 4 20 Alarm Timers 4 21 Error Counters for FF Alarm Keys 4 22 Alarm Relay Controls 4 25 Trunk Settings 4 28 Extension Settings 4 34 FF Key Settings 4 35 Special ISDN Function Codes 4 36 Revised April 2000 DBS EX23 530 4 1 4 2 DBS EX23
61. gramming No new programming is required Operation N A Note The OHVA feature via the API has the same feature limitations as listed in the DBS manual Page A 4 DBS Manual Revised April 2000 DBS 2 3 400 Call Record OHVA via API Description This feature provides support of the DBS Call Record feature via the API This API feature addition allows applications that utilize API integration with the DBS to have access to the Call Record feature Programming No new programming is required Operation N A Notes e The Call Record feature via the API has the same feature limitations as described for DBS CPC EX ver 2 1 DBS 2 3 400 DBS Manual Revised April 2000 Page A 5 Appendix A CPC EX 2 3 Feature Update Section 530 ISDN Ref Special Features UNA Transfer The following features marked with an UNA Transfer UNA Call Reversion Forwarding to UNA for CO Held Calls All Ring Group Private Password Additional RAI Access and All Ring Group features have been fully tested in our laboratory but not in live Beta trials These features are to be considered as Beta level features If you have any difficulty with these new features please call the BTSD Hotline in Secaucus New Jersey at 800 822 0909 Description The UNA transfer feature allows a trunk call to be transferred to the UNA The call may be transferred manually or via a device such as an automated attendant Programming
62. h load 11 DMS 100 with NA008 2 Is local dialing 7 digits 10 digits or a com bination 3 For long distance dialing does the CO 1 770 555 1212 or 770 555 1212 want to see a leading 1 or not 4 For international dialing does the CO want 011 15 digit number or 15 digit number to see the leading 011 or not t Typical Information for CO Comments Examples 1 Installation Address 2 Is this a new installation 3 Extended wiring beyond telephone room 4 Main telephone number of installation 5 Contact person for installation Contact for order information 6 Billing name 7 Billing address 8 Long distance Carrier InterLATA PIC This identifies the carrier who will provide long distance access 1 4 DBS EX23 530 April 2000 Introduction to the ISDN Interface Pre Installation Reguirements 9 Long distance Carrier IntraLATA This identifies the carrier who will provide LPIC access for connections which are not local but are still within the local LATA 10 Request date of installation 11 Facility type ISDN PRI 12 Facility quantity 1 or 2 spans NOTE THAT THE FOLLOWING ITEMS MUST BE PROVIDED ON A PER SPAN BASIS 13 Signaling code DS 1 1 544 Mbps 14 Line coding B8ZS Binary 8 Zero Substitution 15 Framing Format ESF Extended Superframe 16 Bearer configuration Voice or Voice Data see note on page 1 3 17 Quantity of B bearer
63. he number of ISDN channels in the Master cabinet The re dimensioning of the system to the new double cabinet master slave configuration causes EED 3V4 OA OB AH 0 23 to be reset to the default value of zero 0 Setup Slave Span EF1 0 1 Network Type 0 Public 1 Private FF1 0 1 Auto Progress 0 Disable 1 Enable EFT 0 2 G NSF 0 None 1 SDN 2 MegaCom FFD 0 3 ISDN CO Type 0 4ESS 1 SESS 2 Reserved 3 DMS 100 FF1 0 1 ISDN International Dial Code Deduction 0 Send as is 1 Deduct 011 from the code DBS 2 3 400 DBS Manual Revised April 2000 Page A 19 Appendix A CPC EX 2 3 Feature Update Section 530 ISDN Ref FF1 0 1 ISDN Long Distance 1 Code Deduction 0 Send as is 1 Deduct 1 from the code FF1 0 1 ISDN Type and Plan Option 0 Determine Type and Plan 1 Type and Plan always set to Unknown Unknown Reprogram the DIDs FED 1 64 0000 9999 Turn the power switch OFF and then back ON again Operation N A Notes UNLESS STATED ALL OTHER DEFAULT VALUES ARE CORRECT Typical Central Office Configurations Lucent AT amp T 4ESS e CO Type 0 4ESS e NSF None 0 or MegaCom 2 Depends on service requested from CO e ISDN International Code Deduct 011 Set to 1 to deduct 011 from the CO Setup message e ISDN Long Distance 1 Code Deduction Set to 1 to deduct 1 from the CO Setup message Lucent AT amp T 5ESS CO Type 1 SES
64. its these 193 bit frames at a rate of 8000 per second The total number of frames 193 multiplied by the frame speed 8000 per second results in a total transmission rate of 1 544 Mbps ESF Framing Formats The extended superframe ESF format transmits the sampling frames in groups of 24 with 23B bearer channels at 64 Kbps and 1D Data channel at 64 Kbps With the addition of 2 0 Kbps error checking CRC 2 0 Kbps framing and 4 0 Kbps datalink facility the total capacity is 1 544 Mbps Revised April 2000 DBS EX23 530 1 3 Pre Installation Reguirements Introduction to the ISDN Interface Pre Installation Reguirements Use the following guidelines to prepare your site for ISDN installation Ordering ISDN The ISDN PRI provides a flexible method of providing access to the PSTN Public Switched Telephone Network Because of the numerous ways that an ISDN span can be configured by the CO itis essential that the DBS configuration and the provisioning of the CO be compatible The following tables are provided to identify the critical parameters that must be set for proper operation The following tables provides a list of information that must be gathered about the CO as well as the type of information which the CO will need to know regarding the DBS system Information Needed from CO Comments Examples 1 Manufacture of CO and software load 5E11 SESS wit
65. larm has occurred If a red alarm occurs at the CO the CO sends a yel low alarm to the DBS If a red alarm occurs at the DBS the DBS sends a yellow alarm to the CO YEL LED on the ISDN card Alarm relay on the ISDN MDF card Frame The DBS activates an OOF alarm when more than one out of four consecutive framing bits is in error FF key after the counter is exceeded Loss OOF LED on the ISDN card CFA LED on the ISDN card Alarm relay on the ISDN MDF card Slip The DBS activates a slip alarm when a data bit is FF key after the counter is exceeded lost due to a frame misalignment Frame misalign OOF LED on the ISDN card ment is caused by timing errors SLIP LED on the ISDN card See Note Sync The DBS activates a sync loss alarm due to timing FF key after the counter is exceeded Loss errors Timing errors result in frame misalignment SLIP LED on the ISDN card CFA LED on the ISDN card AIS The CO sends an AIS Alarm Indication Signal to AIS LED on the ISDN card indicate an out of service condition on the net OOF LED on the ISDN card work side The AIS also referred to as the keep CFA LED on the ISDN card alive signal is comprised of all 1s and is unframed The DBS sends an AIS through the AIS Signal Transmission code page 4 37 Alarm relay on the ISDN card Revised April 2000 DBS EX23 530 Alarm Settings Programming Reference Loss of The DBS activates a lo
66. ll was Recalled After Recall Timer expired e System Speed Bins 257 500 Unavailable Change Details ane Ringing heard During External Call Forward No Answer on In the previous versions if an incoming ISDN call was transferred to a station that was Call Forward Outside the called party only heard transfer ringing when the outgoing call from the call forwarded station was answered The calling party heard talking and transfer ringing This problem is fixed in version 2 32 Programming Considerations None Page A 24 DBS Manual Revised April 2000 DBS 2 3 400 Section 530 ISDN Ref Appendix A CPC EX 2 3 Feature Update Station Message Detail Recording SMDR not Printing Long Distance Calls Previously if FF1 2 2 7 was set for long distance only when a long distance call was placed it was not recorded by SMDR SMDR now correctly prints out long distance calls Programming Considerations FF 2 2 7 Caller ID Automatic Number Identification ANI is not Sent to the Applications Programming Interface API when the Incoming Trunk is ISDN In previous versions Caller ID ANI information was not sent to the API when the incoming trunk was ISDN In this release the Caller ID ANI information is sent to the API Programming Considerations None SLTA Repeating Digits Repeating digits were sent when an SLTA was used on a T1 circuit to call another T1 Network node or to call out of another T1 node to a CO If an SLTA
67. low alarm counter 4 24 definition 4 17 detection 4 21 relay 4 25 Index ii DBS EX23 530 Revised April 2000
68. me loss 4 26 red alarms 4 25 relay reset 4 27 sync loss 4 26 yellow alarms 4 25 Alarm summary 4 17 Alarm timers yellow alarm detection 4 21 Alarm transmission red alarm detection 4 20 yellow alarms 4 20 Auto failure mode 4 16 B Blue alarm see AIS C Channel 1 9 Channel numbers 4 16 Channel service unit distance from DBS 2 18 installing 2 12 specifications 1 9 Clock settings definitions 4 4 quick start instructions 3 5 Clock source 1 4 4 Clock source 2 4 5 Clock source 3 4 6 Clock sync cable 2 23 CSU see channel service unit D DID Programming Multiple 3 9 E Error clearance 4 38 Index Error counters frame loss 4 22 frame loss counter 4 22 loss of signal 4 24 red alarms 4 23 slips 4 23 sync loss 4 24 sync loss counter 4 24 yellow alarms 4 24 ESF see extended superframe Extended superframe format description 1 3 F Failure mode 4 16 FF alarm keys 4 35 Forced re synchronization 4 38 Fractional ISDN 2 4 Frame format description 1 3 Frame loss alarm counter 4 22 definition 4 17 relay 4 26 Frame loss counter 4 22 G Grounding 2 20 H Hardware requirements 1 8 2 3 Historical error clearance 4 38 I ISDN Data Reset 2 14 2 21 2 23 3 3 4 28 K Keep alive signal see AIS L Loopbacks loopback 1 4 36 loopback 2 4 36 remote loopback 4 37 Loss of signal alarm counter 4 24 definition 4 18 Loss of signal counter 4 24 Revised April 2000 DBS EX23 530 Index i
69. ming 20 elamas aatal valt muah wear i aula Dia 3 4 Multiple DID Programmi ing 244 20 teatmed leiame toes ah aa al kalla 3 9 Typical Central Office Configurations sitt otedaute tali vga d t en vapp sii agelensieaesabd kaa vat 3 10 Revised April 2000 DBS EX23 530 iii Chapter 4 Programming Reference ISDN System Sets occisi oaa EE E E E aki kski 4 3 System 85 VA ASAMA SEDA O E A T E TENE 4 3 NEEL SIN isana l kitati tise Shape cael ale gu ceed kaduda iauliaile 4 3 TU PELIAS MASS AAS m m eee a 4 4 System Wide TIMETS scnis jalamist a EAEE NOE KEEA a S Siapa Ee tae 4 7 Digital Pad Seting ceca este irie E E EEE EA E ets 4 12 Extension Port Settings sesira re eii a a a e eaii e kulka 4 14 Trunk Port Setting Siina a a T T 4 15 Mast r and Brot Fs gpa ol 11912 ee ne aiiai a aana siiski kaal aata a 4 16 TAA Config ration riistakastis alt k asaan iniaa TE eaei aaia 4 16 Tronk Signaling cessere NR DA A ai 4 16 Alarm SUMS sma Omas EE RE E R AS 4 17 Alarmi Descriptions ec cst ts cite iden ene tali akki tai altai ved 4 17 Alarm Transmission Options aga ale sae a allalaaditavad 4 20 Alarmi TIMErS pec esaicanctesie ci vtetda cate aita kuakaasdklikaaadk t is be OE EE aAa ES EEES 4 21 Error Counters for FF Alarm KEys ananassi kinda kalana 4 22 Alarm Relay Controls iissslinaelvvatv aai samale takka ihates k tu taktika 4 25 Tronk Settings SAHUMAUSASNE SMART EA TEMA 4 28 Extensi n SEOSE radiaani aka E a T E E A ter cacao eE 4 34 FE Ry CUA a c
70. mmand see page 4 38 Parameter Frame Loss Counter Description Determines how many frame losses occur before a Frame Loss FF key is lit The FF key lights when the counter exceeds the specified number within a 24 hour period See page 4 35 for instructions on programming ISDN alarm keys Programming Master cabinet FF1 9 4 4 3 1 0 9000 Slave cabinet FF1 9 4 5 3 1 0 9000 Options 0 9000 24 hours 9000 4 22 DBS EX23 530 Revised April 2000 Programming Reference Alarm Settings Parameter Slip Counter Description Determines how many slips occur before a Slip FF key is lit The FF key lights when the counter exceeds the specified number within a 24 hour period This parameter also determines the number of slips that can occur before the system switches to the next clock source When the sys tem switches to the next clock source the slip error counter for the first clock source is reset Slips are losses of data bits due to framing errors See page 4 35 for instructions on programming FF alarm keys Programming Master cabinet FF1 9 4 4 3 2 0 9000 Slave cabinet FF1 9 4 5 3 244 0 9000 Options 0 9000 24 hours 9000 Parameter Red Alarm Counter Description Determines how many red alarms occur before a Red Alarm FF key is lit The FF key lights when the counter exceeds the specified number within
71. nnel 8 N A 48 ISDN channel 1 2 8 DBS EX23 530 Revised April 2000 Installation Guidelines Table 2 8 ISDN and analog trunk assignments DBS 96 DBS 40 23 channel ISDN in the master 16 channel ISDN in the slave Trunk Master Cabinet Slave Cabinet Number 1 Analog trunk 1 J J N A 8 Analog trunk 8 9 Analog trunk 9 10 ISDN channel 23 J J N A 16 ISDN channel 17 17 ISDN channel 16 L N A 24 ISDN channel 9 23 ISDN channel 8 J J N A 32 ISDN channel 1 33 ISDN channel 16 L N A 40 ISDN channel 9 41 ISDN channel 8 J N A J 48 ISDN channel 1 Revised April 2000 DBS EX23 530 2 9 Guidelines Installation Table 2 9 ISDN and analog trunk assignments DBS 96 DBS 72 23 channel ISDN in the master 23 channel ISDN in the slave Trunk Master Cabinet Slave Cabinet Number 1 Analog trunk 1 4 J N A 8 Analog trunk 8 9 Analog trunk 9 10 ISDN channel 23 J J N A 16 ISDN channel 17 17 ISDN channel 16 J N A 24 ISDN channel 9 25 ISDN channel 8 4 J N A 32 ISDN channel 1 33 Analog trunk 1 34 ISDN channel 23 J N A J 40 ISDN channel 17 41 ISDN channel 16 N A L 48 ISDN channel 9 49 ISDN channel 8 J N A J 56 ISDN channel 1 2 10 DBS EX23 530 Revised April 2000 Installation Guidelines Table 2 10 ISDN and analog trunk assignments DBS 96 DBS 96 23 channel
72. of a networked system the All Ring Group members must be extensions on the local node e Only one call at a time may ring at a key telephone if non appearing lights the EXT LED Private Password Description A new private password has been added to allow entry into system programming at any time This is useful if the normal system and or remote password is forgotten lost mis entered or intentionally changed by an unauthorized person SPECIAL NOTICE The private password should be changed from the default setting after system installation recorded and kept confidential by the system manager SPECIAL NOTICE The system must be entered using the private password to view the private password programming address Programming Programming Address FF 1 6 3H NNNN Default Password 6789 DBS 2 3 400 DBS Manual Revised April 2000 Page A 11 Appendix A CPC EX 2 3 Feature Update Section 530 ISDN Ref Notes e You must enter programming using the private password to view the private password address The private password address will not appear and is not accessible if programming is entered using the system or remote password e If the system or remote password is set to the same value as the private password then the private password address will not be accessible You must first change the system or remote password to another value and then log in again using the private password to have access to the private
73. oice mail ports via API integration Programming The new programming for this enhancement consists of a continuation of the existing programming of the current 8 port API set up Previously for the 8 port API the telephone type settings FF3 ext 2 telephone type ranged from 41 48 for integrated VM These values have been extended and they now range from 41 56 See below From port 1 8FF3 ExtPort 2 41 48 Same as current From port 9 16 FF3 ExtPort 2 49 56 New Operation N A Notes e All additional voicemail programming must be completed on the entire 16 ports for the voice mail to function properly Voice mail ports should be on consecutive AEC or DEC cards DBS 2 3 400 DBS Manual Revised April 2000 Page A 3 Appendix A CPC EX 2 3 Feature Update Section 530 ISDN Ref Off Hook Voice Announce OHVA via API Description This feature provides support of the DBS Off Hook Voice Announce feature via the API This API feature addition allows applications that utilize API integration with the DBS to have access to the OHVA feature Programming No new programming is required Operation N A Note The OHVA feature via the API has the same feature limitations as listed in the DBS manual Small LCD Soft Key Support via API Description This enhancement allows the 44 Series Small LCD Key Telephone VB 44XXXX K TEL to use the softkeys when accessing the Voice Mail application Pro
74. ome ISDN lines provide Automatic Number Identification ANI This service 1s similar to Caller ID by providing the number of the calling party For DID calls with ANI information provided determine if ANI data or DID data is displayed on the called telephone Address FF3 Ext Port 54 0 1 Options 0 DID data on display 1 ANI data on display 14 If you need to program multiple extensions to ring with DIDs go to the instructions under Slave Cabinet Set UpMultiple DID Programming If you do not need to program multiple DIDs you are finished with initial ISDN programming Reset the DBS by turning it off then on again Multiple DID Programming 1 If you wish to assign the same DID number to more than one station enable Multiple DID DNIS numbering page 4 33 Address FF1 24 144 324 0 1 Options 0 Off 1 On 2 Assign the ISDN DID numbers to stations page 4 29 Address FF1 9 3 0000 9999 10 69 or 100 699 3 Reset the DBS by turning it off then on again Revised April 2000 DBS EX23 530 3 9 Quick Start Programming Programming Initial ISDN Options Typical Central Office Configurations Note Unless stated all other default values are correct Lucent AT amp T 4ESS CO Type 0 4ESS NSF None 0 or MegaCom 2 Depends on service requested from CO ISDN international code deduct 011 Set to 1 Deduct 011 from being sent in Setup messa
75. quired for ISDN 3 Fractional per port Assignments requires the VB 43511A version of the loop start trunk card 4 COP 1 07 or later is required with ISDN PRI Trunk Card VB 43571 for CPC EX 2 2 1 8 DBS EX23 530 April 2000 Introduction to the ISDN Interface Pre Installation Reguirements CSU Eguipment The installer must provide a Channel Service Unit CSU plus CSU cabling The CSU eguipment must meet the specifications contained in Table 1 3 See page 2 12 for instructions on installing the CSU Table 1 3 CSU equipment required for ISDN CSU to the network interface The equipment cable connects from the CSU to the DBS ISDN MDF card For Kentrox CSUs The network cable requires a female DB 15 con nector and an RJ48C connector The equipment cable requires a male DB 15 connector and an RJ48C connector To simplify installation you can order the prefabri cated cables shown in the Vendors column If you fabricate your own ISDN cables you should use 24 AWG stranded cable that includes shielding for each pair For best results use the cable listed under Vendors For Premier CSUs You must fabricate your own cables for the Premier CSU The network cable requires two RJ48C con nectors The equipment cable connects to an RJ48C connector on the ISDN MDF card and to four screw down terminals on the CSU For both cables use 24 AWG stranded cable that includes shielding
76. r covers the following topics Topic Page Guidelines 2 3 Hardware Requirements 2 3 Maximums 2 3 Trunk Assignments for Single Cabinet Systems 2 5 Trunk Assignments for Double Cabinet Systems 2 6 Installation Procedures 2 12 Installing the CSU 2 12 Installing an ISDN in a Single Cabinet 2 14 Installing ISDN in a Double Cabinet with ISDNs in the 2 23 Master and Slave Revised April 2000 DBS EX23 530 2 1 2 2 DBS EX22 530 Revised April 2000 Installation Guidelines Guidelines Read the following guidelines before beginning ISDN installation Installation instructions begin on page 2 14 Hardware Reguirements Maximums e The system configuration determines what cards and cables must be purchased for ISDN See DBS Equipment on page 1 8 for more information The installer must provide a Channel Service Unit CSU that complies with FCC Part 15 and Part 68 The CSU is installed between the DBS and the public network The CSU provides alarm diagnostic and monitoring functions as well as network protection See CSU Equipment on page 1 9 for details on purchasing CSUs One ISDN card can be installed per cabinet the ISDN card must be installed in the EC TRK slot The number of ISDN cards that can be installed in two cabinet systems depends on the sizes of the connected systems Table 2 1 shows ISDN maximums for two cabinet systems Note The DBS 72 D
77. r installa tion Contact for order informa tion Billing name Billing address DBS 2 3 400 DBS Manual Revised April 2000 Page A 21 Appendix A CPC EX 2 3 Feature Update t Typical Info for CO Comments examples 8 Longdistance Carrier Identifies the carrier who will provide long Inter LATA PIC distance access 9 Long distance Carrier Identifies the carrier who provides access for con IntraLATA LPIC nections that are not local but are still within the local LATA 1 Request date of installation 0 1 Facility type ISDN PRI 1 1 Facility guantity 1 or 2 spans 2 NOTE The following items must be provided on a per span basis 1 Signaling code DS 1 1 544 Mbps 3 1 Line coding B8ZS Binary 8 Zero Substitution 4 1 Framing Format ESF Extended Superframe 3 1 Bearer configuration Voice or Voice Data 6 1 Ouantity of B bearer 23B ID Max setting must have 1 D channel 7 channels Or XB 1D where X is 1 23 for a fractional span 1 Call type Two Way 8 1 Quantity of phone numbers A block of 20 numbers is generally assigned 9 Note With DID the total number of telephones will exceed the total number of B channels 2 Number of incoming digits Select 4 digits Used with DID 0 to CPE Customer Premise Equipment DBS 2 ISDN PRI Protocol SESS Custom DMS 100 Custom NTNAPRI or 1 4ESS 2 Glar
78. s Password gt is not displayed press the Enter key DBS 2 3 400 DBS Manual Revised April 2000 Page A 15 Appendix A CPC EX 2 3 Feature Update Section 530 ISDN Ref 6 When Password gt is displayed type the 4 digit remote or private password 7 After the DBS responds with REMT gt type P and then press Enter 8 Follow the directions on the screen to access the desired program See Terminal Programming Commands ISDN Programming Flexibility Description The previous versions did not allow the programming flexibility to accommodate certain central office ISDN configurations This enhancement allows the flexibility in programming to set the DBS parameters to match certain central office provisioning Programming The following programming addresses are no longer valid Name Key Sequence ISDN CO Type FF1 0 3 Network T M Pe FED OD OD OV 1 640 TD 0 H Auto Progress FF1 1 64 0 1 SDN MEGACOM FF1 1 64 0 D ISDN Upgrade Procedure 1 New COP 1 07A is required on Primary Rate card s 2 Set system for ISDN function DA Page A 16 DBS Manual Revised April 2000 DBS 2 3 400 3 Perform ISDN reset function FF1 DD Note DID settings are not maintained after reset function 4 Set system configuration FF1 1 0 8 5 Set the clock synchronization sources Sync Source 1 FF1 1 3 Syne Source 2 FF1 1 3 Sync Source 3 FF1
79. sc er cas ge etc decent EA E E E 4 35 Special ISDN F ncton 65701 tego dace ose ENNEM URA 4 36 Appendix A CPC EX 2 3 Updates iv DBS EX23 530 Revised 2000 List of Figures Figure 2 1 EST Mi LAO ela ad eats ee es che eal E 2 13 Figure 2 2 SCE B Switch ini rii tia ater kal aasa kaduma S elad radiaan 2 15 Figure 2 3 Connector 4 CN4 strapping Sync Unit iteemeeeeneeeeenneeeneeee 2 15 Figure 2 4 Syne Unit installatigi sei yc cases de nsise sugteldtavatanetaes 2 16 Figure 2 5 MDF Card installation 44143340 sasdbicas saved tas aiatava ad kotka kukat lanka vapilt br 2 17 Figure 2 6 Sync Unit and ISDN connection single cabinet installation 2 18 Figure 2 7 RJ48 pinouts CN1 connector 442 aadel aaa 2 19 Figure 2 8 ISDN cabinet connections single cabinet installation 2 20 Figure 2 9 Sync cable connections double cabinet with an ISDN in the slave 2 22 Figure 2 10 Clock sync cable and sync cable connections double cabinet installation 2 24 Figure 4 1 Circit type MUI DOTS idikas sinakas taa eal aaa yea EE I ESN in 4 12 Figure 4 2 Default pad VAHEST arh ienesis iaronn R a E oa ENE E 4 13 Figure 4 3 Pad NOS cmene sii a A EE E a REN 4 13 Revised April 2000 DBS EX23 530 V List of Tables Table 1 1 Guidelines for ordering ISDN services ententeenneeeneeni 1 4 Table 4 1 ISDN alarmidefmitionS 0 202020 vetikaid lean avad en odd
80. ss of signal alarm whenthe FF key after the counter is exceeded Signal incoming ISDN signal is not received for more CFA LED on the ISDN card than 150 ms OOF LED on the ISDN card Note The LEDs on the ISDN card are normally steadily lit during an alarm condition However SLIP alarms cause the SLIP LED to blink rather than light Table 4 2 Alarm related programs FF1 9 4H 5 1 7 O 1 Parameter Address Function Yellow Alarms Yellow Alarm Send FF1 9 4 44 1 7 0 1 Determines whether the DBS sends a yellow alarm to the CO Yellow Alarm Counter FF1 94 4H 4 3 6 0 9000 FF1 94 4H 5 3 6 0 9000 Error counter for the Yellow Alarm FF key Yellow Alarm Relay FF1 9 44 44 4 1 0 1 FF1 9 44 5 4 1 0 1 Determines if the alarm relay on the ISDN MDF card closes in the event of yellow alarms Red Alarms Red Alarm Detection FF1 9 44 444 2 1 0 15 FF1 9 44 5 2 1 0 15 The red alarm value is determined by network requirements This value should not be changed When a red alarm occurs the CFA LED on the ISDN card lights and the alarm relay on the ISDN MDF card closes Red Alarm Recovery FF1 9 4 4 2 2 0 15 FF1 9 44 5 2 2 0 15 Determines how long the DBS tries to recover from a red alarm before it re syncs the ISDN trunk Red Alarm Counter FF1 94 4H 4 3 3 0 9000 FF1 94 4H 5 3 3 0 9000 Error counter
81. ter cabinet 2 ISDN of the slave cabinet 3 Free run internal clocking Sync Source 2 0 None 1 ISDN of the master cabinet 2 ISDN of the slave cabinet 3 Free run internal clocking Sync Source 3 0 None 1 ISDN of the master cabinet 2 ISDN of the slave cabinet 3 Free run internal clocking Examples In most cases set the sync sources as follows ISDN in a single cabinet or ISDN in a master cabinet Source 1 1 ISDN of the master cabinet Source 2 3 Free run Source 3 0 None ISDN in a slave cabinet Source 1 2 ISDN of the slave cabinet Source 2 3 Free run Source 3 0 None ISDNs in the master and slave Source 1 1 ISDN of the master cabinet Source 2 2 ISDN of the slave cabinet Source 3 3 Free run 5 Power the system OFF then ON 6 Specify the number of ISDN channels page 4 16 per cabinet Addresses Master cabinet FF1 9 4 4 144 2 0 23 Slave cabinet FF1 9 4 5 1 2 0 23 Options 0 23 0 Revised April 2000 DBS EX23 530 3 5 Programming Initial ISDN Options Quick Start Programming 7 Specify which trunk channels are used for ISDN page 4 28 Address FF2 1 64 2144 5 Options 0 Loop start 1 Ground start 2 DID 3 T1 4 CID S ISDN Master Cabinet Setup Note Refer to Typical Central Office Configurations on page 3 10 for setting below options Default setting are in BOLD 8 Set up master span
82. the DBS will attempt to return to the first clock source every hour If the second source fails and the first source continues to be out of service the system switches to the third source Again the re sync timer determines how often the system will attempt to return to the first source Note When the system attempts to go back to the first clock source existing calls will be disconnected Programming FF1 94 44 2 1 0 25 Options 0 25 O immediate DBS returns to the first clock immediately 1 24 hours Determines how often the DBS attempts to return to the first clock 25 no retries DBS does not attempt to go back to the first clock Revised April 2000 DBS EX23 530 4 7 System Wide Timers Programming Reference Parameter Ringing Timer T301 Description Determines how long the called party will ring before the DBS will disconnect the call Programming FF1 94 44 24 24 0 15 Options 0 10 0 180 sec 1 20 sec 2 40 sec 3 60 sec 11 220 sec 12 240 sec 13 240 sec 14 240 sec 15 Infinite Parameter Call Setup Timer T303 Description Determines the time limit for a CO to respond to an outgoing call attempt Programming FF1 9 44 2 3 0 10 Options 0 10 0 4 sec 1 1 sec 2 2 sec 3 3 sec 4 4 sec 5 5 sec 6 6 sec 7 7 sec 8 8 sec 9 9 sec 10 10 sec 4 8 DBS EX23 530 Re
83. tion 3 For long distance dialing does the CO want to see a leading 1 or not 4 For international dialing does the CO want to see the leading 011 or not Typical Information for CO Site Information 1 Installation Address 2 Is this a new installation 3 Extended wiring beyond telephone room 4 Main telephone number of installa tion 5 Contact person for installation Contact for order information 6 Billing name 7 Billing address 8 Long distance Carrier InterLATA PIC 9 Long distance Carrier IntraLATA LPIC 10 Request date of installation 11 Facility type ISDN PRI 12 Facility quantity 1 6 DBS EX23 530 April 2000 Introduction to the ISDN Interface Pre Installation Reguirements Span Item Master Cabinet Span Slave Cabinet Span 13 Signaling code DS 1 DS 1 14 Line coding B8ZS B8ZS 15 Framing Format ESF ESF 16 Bearer configuration Voice or Voice Data Voice or Voice Data 17 Ouantity of B bearer channels 18 Call type Two way Two way 19 Ouantity of phone numbers 20 Number of incoming digits to 4 digits 4 digits CPE Customer Premise Equipment DBS 21 ISDN PRI Protocol 22 Glare Resolution CPE yield to CO CPE yield to CO 23 Channel selection used by CO High to Low B chan High to Low B chan nel selection nel selection 24 Source of Calling Party Num Calling Party Number Calling Party Number ber sourced by the CO sourced by the CO 25 Service Op
84. tions Revised April 2000 DBS EX23 530 1 7 Pre Installation Reguirements Introduction to the ISDN Interface What You Must Purchase The following items must be purchased to install ISDN DBS Eguipment If you are installing the ISDN in a single cabinet system order the equipment included in Table 1 1 For two cabinet systems see Table 1 2 Table 1 1 ISDN Hardware requirements for single cabinet systems CPC EX SCC B ISDN Trunk Card MDF Card Sync Unit VB 43415 VB 43421 VB 43571 VB 43562 VB 43563 1 1 1 1 1 See Note 1 See Note 3 Notes 1 SCC B with ROM 1 3 or later is required if the central office does not provide ISDN dial tone 2 Fractional per port Assignments requires the VB 43511A version of the loop start trunk card 3 COP 1 07 or later is required with ISDN PRI Trunk Card VB 43571 for CPC EX 2 2 Table 1 2 ISDN Hardware requirements for double cabinet systems ISDN Location CPC EX VB 43415 SCC B VB 43421 See Note 1 ISDN Trunk Card VB 43571 See Note 3 MDF Card VB 43562 Sync Unit VB 43563 ISDN Cable VB 43564 Cable Kit VB 43110 See Note 2 ISDN in the Master 1 1 1 1 1 ISDN in the Slave ISDN in both Master and Slave Notes 1 SCC B with ROM 1 3 or later is required if the central office does not provide ISDN dial tone 2 Version 1 2 of the Cable Kit is re
85. to 3 free run A free run setting is needed so the DBS ISDN can provide its own clocking if the network clock fails See Sync Source 1 on page 4 4 for an introduction to clock syn chronization Notes 1 The free run setting is the only setting that can be entered for more than one sync source 2 For changes to this parameter to take effect the system must be powered down then back up again Programming FFI 9 4 144 4 0 3 Options 0 None 1 ISDN of the master cabinet synchronizes clocking with the public network 2 ISDN of the slave cabinet synchronizes clocking with the pub lic network 3 Free run internal clocking 4 6 DBS EX23 530 Revised April 2000 Programming Reference System Wide Timers System Wide Timers Parameter Network Re sync Timer Description If one clock source fails the system will switch to another clock source The re sync timer determines how often the system attempts to return to the original clock source For example if the first clock source 1st sync fails the system switches to the second source However the system will try to return to the first source based on the re sync timer For instance if the system changes to the second source at 12 00 p m and the re sync timer is set for 24 hours the DBS will attempt to return to the first clock source at 12 00 p m every day If the re sync timer is set for 1 hour
86. to loopback through another DBS For example to initiate a loopback from DBS B to DBS A this command would be entered at DBS B In order for the loop back to work DBS A must have the Remote Loopback option turned on in system programming Notes 1 The clock source of the DBS that issues this command must be set to free run 2 Before executing this command you must first enter the pro gramming authorization code 98 9999 This command only applies to a DBS within a private network The command is entered at one DBS in order to loopback through another DBS For example to initiate a loopback from DBS B to DBS A this command would be entered at DBS B In order for the loop back to work DBS A must have the Remote Loopback option page 4 37 turned on in system programming Notes 1 The clock source of the DBS that issues this command must be set to free run 2 Before executing this command you must first enter the pro gramming authorization code 98 9999 Execution Master ON OFF 94 3 0 or 1 Slave ON OFF 95 3 0 or 1 Options 0 Off 1 On Parameter AIS Signal Transmission Description Transmits an AIS signal all 1s to the CO Note Before executing this code you must first enter the pro gramming authorization code 98 9999 Execution Master ON OFF 94 4 0 or 1 Slave ON OFF 95 4 0 or 1 Options 0 O
87. to the default value of zero 0 9 Set up slave span Address FF1 94 44 5 5 1 O 1 Network Type Options 0 Public 1 Private Address FF 1 9 4 5 S 2 O 1 Auto Progress Options 0 Disable 1 Enable Revised April 2000 DBS EX23 530 3 7 Quick Start Programming Programming Initial ISDN Options Address FF1 94 44 SH 5 3 O 2 NSF Options 0 None 1 SDN 2 MegaCom Address FF1 94 4 SH 5 4 0 3 ISDN CO Type Options 0 4ESS 1 SESS 2 Reserved 3 DMS100 Address FF1 9 44 54 5 5 O 1 ISDN International Dial Code Deduction Options 0 Send as is 1 Deduct 011 from the code Address FF 1 94 44 5 5 6 O 1 ISDN Long Distance Code 1 Deduction Options 0 Send as is 1 Deduct 1 from the code Address FF 1 94 44 5 5 7 O 1 ISDN Type and Plan Option Options 0 Determine Type and Plan 1 Always Type and Plan set to Unknown Unknown 10 Program DIDs Address FFI 9 4 6 1 64 1 0000 9999 11 Power the system OFF then ON Revised April 2000 DBS EX23 530 3 8 Quick Start Programming Programming Initial ISDN Options 12 Specify the extension number to call for each ISDN incoming DID number page 4 29 Address FF1 9 3 0000 9999 100 699 13 S
88. trunk Note For changes to this parameter to take effect the system must be powered down then back up again Programming Master cabinet FF1 9 4 4 2 2 0 15 Slave cabinet FF1 9 4 5 2 2 0 15 Options 0 15 Values 0 0 ms 8 80 ms 1 10 ms 9 90 ms 2 20 ms 10 110 ms 3 30 ms 11 120 ms 4 40 ms 12 130 ms 5 50 ms 13 140 ms 6 60 ms 14 150 ms 7 70 ms 15 160 ms Revised April 2000 DBS EX23 530 4 21 Alarm Settings Programming Reference Error Counters for FF Alarm Keys The following counters determine when FF alarm keys light FF alarm keys light when an error counter exceeds the specified number within 24 hours FF alarm keys can indicate the following types of alarms e Red alarms e Loss of signal alarms e Sync loss alarms e Yellow alarms e Slip alarms e Frame loss alarms In most cases the default values for the error counters do not need to be changed The alarm keys can be assigned to any key telephone However the keys will only work on a non attendant phone that has the programming authorization code 98 9999 activated With attendant phones the keys work whether or not the programming authorization code is activated For instructions on programming FF alarms keys see page 4 35 Note Once the alarm condition is corrected the FF alarm key will remain lit until the end of the 24 hour period unless you enter the historical error clearance command For a description of this co
89. ttendant and then on caller selection may transfer to an extension such as the attendant When the extension user goes on break etc the calls can be forwarded to UNA to ensure that the call is handled Page A 8 DBS Manual Revised April 2000 DBS 2 3 400 Programming No new programming reguired However the Class of Service for the forwarding station must allow Call Forwarding to be Set Reset for this feature to operate Operation To set UNA forwarding 1 Atthe forwarding extension go off hook or press ON OFF 2 Dial 725 3 Hang up or press ON OFF To cancel UNA forwarding 1 Atthe forwarding extension go off hook or press ON OFF 2 Dial 72 3 Hang up or press ON OFF To transfer a CO call to an UNA forwarding extension 1 Place the CO call on hold by pressing the HOLD key or by hookflashing 2 Dial the UNA forwarding extension The call immediately forwards you hear dial tone and the display reads FWD UNA 3 Hang up or press ON OFF Notes e When a call rings UNA the UNA will continue to ring until the call is answered by dialing 78 or by direct trunk access or the caller hangs up e If multiple callers ring the UNA the UNA calls are picked up on a first in first out method e Internal calls direct calls to the forwarding extension or T1 network calls ring the extension They do not forward to UNA e A DISA caller will not be forwarded to UNA but will ring the forwarding extension
90. vaiksed ins 4 17 Table 5 1 ISDN Hardware requirements for single cabinet systems 1 8 Table 5 2 ISDN Hardware requirements for double cabinet systems 1 8 Table 5 3 CSU equipment required for ISDN 2 2 42 cienciee ei Gaede 1 9 Table 6 1 EC ERK slot tisage TOE 18 DN ri igusta ika jalkas paak ia 2 3 Table 6 2 ISDN and analog trunk assignments DBS 40 miiiemeeeenmeeenneeeei 2 5 Table 6 3 ISDN and analog trunk assignments DBS 72 imiisemeeneneeeenaeeeen 2 5 Table 6 4 ISDN and analog trunk assignments DBS 96 0 eee eeeeeenee ene eeteeeaeees 2 6 Table 6 5 Maximum ISDN assignments for two cabinet systems e 2 7 Table 6 6 ISDN and analog trunk assignments DBS 40 40 mmiimnemmeeee 2 7 Table 6 7 ISDN and analog trunk assignments DBS 72 DBS 72 a 2 8 Table 6 8 ISDN and analog trunk assignments DBS 96 DBS 40 2 9 Table 6 9 ISDN and analog trunk assignments DBS 96 DBS 72 2 10 Table 6 10 ISDN and analog trunk assignments DBS 96 DBS 96 2 11 Table 6 11 Switch settings for SW1 on the ISDN card oe eeeeeeeeseceteeeeeeeeaees 2 18 Table 7 1 ISDN alarm definitions niaii eee ee tee ete ju 4 17 Table 7 2 Alarm related programs 14 kir tkesikamasaaue kilu sacedusavancedvenyiasdeeesonctiedguostauseas 4 18 vi DBS EX23
91. vised April 2000 Programming Reference System Wide Timers Parameter Disconnect Request Timer AT amp T T305 Description Determines the time allocated for the CO to disconnect a call before the DBS disconnects the call Programming FF1 94 44 24 44 0 10 Options 0 10 0 4 sec 1 1 sec 2 2 sec 3 3 sec 4 4 sec 5 5 sec 6 6 sec 7 7 sec 8 8 sec 9 9 sec 10 10 sec Parameter Disconnect Request Timer NTI T305 Description Determines the time allocated for the CO to disconnect a call before the DBS disconnects the call Programming FF1 9 44 2 5 0 10 Options 0 10 0 30 sec 1 10 sec 2 20 sec 3 30 sec 4 40 sec 5 50 sec 6 60 sec 7 70 sec 8 80 sec 9 90 sec 10 100 sec Revised April 2000 DBS EX23 530 System Wide Timers Programming Reference Parameter Release Reguest Timer T308 Description Determines the time allocated for the CO to acknowledge a discon nect release Programming FF1 9 4 24 6 O 10 Options 0 10 0 4 sec 1 1 sec 2 2 sec 3 3 sec 4 4 sec 5 5 sec 6 6 sec 7 7 sec 8 8 sec 9 9 sec 10 10 sec Parameter Outbound Call Processing Timer T310 Description Determines the time allocated for the CO to deliver a call If the call is not delivered the DBS will clear the call Programming FFI 9 4 2 7 O 15 Options 0 15 0 10 sec
92. was used to call on a T1 circuit to another node or out of another node to a CO trunk once the call was established if digits were sent from the SLTA the digits would be repeated Example If you dial 12345 from an SLT the called party receives 1122334455 This problem is corrected with this release Programming Considerations None Call Forward Outside Call was Recalled After Recall Timer expired Previously if an incoming call was transferred from Station A to Station B which was set for Call Forward Outside the following events occurred when Station A s Call Forward No Answer Timer expired after the call was established with an outside CO the outside connection was terminated and the call was recalled to Station A This problem is resolved in this version DBS 2 3 400 DBS Manual Revised April 2000 Page A 25 Section 530 ISDN Ref Appendix A CPC EX 2 3 Feature Update Programming Considerations None System Speed Bins 257 500 Unavailable Previously if a System Speed Dial SSD number of 257 or greater was used System Speed Dial numbers 001 through 256 were reprogrammed System Speed Dial Bins 257 500 are now available Programming Considerations None DBS 2 3 400 DBS Manual Revised April 2000 Page A 26 A AIS alarm definition 4 17 relay 4 26 transmission from the DBS 4 37 Alarm indication signal see AIS Alarm relay clear 4 38 Alarm relays AIS 4 26 alarm relay clear 4 38 fra
93. within a 24 hour period See page 4 35 for instructions on programming FF alarm keys Programming Master cabinet FF1 9 4 4 3 6 0 9000 Slave cabinet FF1 9 4 5 3 6 0 9000 Options 0 9000 24 hours 9000 4 24 DBS EX23 530 Revised April 2000 Programming Reference Alarm Settings Alarm Relay Controls Parameter Yellow Alarm Relay Description Determines whether the system closes the alarm relay on the ISDN MDF card in the event of yellow alarms The alarm relay can be connected to an external alarm device such as a buzzer The external alarm device must be purchased sepa rately it is not provided with the DBS ISDN The Yel Alm Det parameter on page 4 21 determines how many yellow alarms occur before the relay closes Programming Master cabinet FF1 9 4 4 4 1 0 1 Slave cabinet FF1 9 4 5 4 1 0 1 Options 0 Off Alarm relay does not close 1 On Alarm relay closes Parameter Red Alarm Relay Description Determines whether the system closes the alarm relay on the ISDN MDE card in the event of red alarms The alarm relay can be connected to an external alarm device such as a buzzer The external alarm device must be purchased sepa rately it is not provided with the DBS ISDN A red alarm indicates a loss of frame OOF or loss of signal has continued for over 2 5 seconds The Red Alm Det parameter on p
94. y dialing HOT TE ee Operation To access the system using the new RAI Access method Note The following procedure uses a preprogrammed automated attendant to transfer a call to the RAI 1 At the PC terminal program dial into the DBS through a normal trunk 2 Follow the appropriate method to transfer to the RAI modem Normally an automated attendant will be configured to answer your call play a message prompting a response dial 1 to access Sales 2 to etc where one of the responses will place you on hold and dial the 97 access code to reach the RAI 3 Wait a few seconds for the RAI modem to return the modem tone and for your terminal program to connect 4 If Password gt is not displayed press the Enter key 5 When Password gt is displayed dial the 4 digit remote or private password 6 After the DBS responds with REMT gt type P and then press Enter 7 Follow the directions on the screen to access the desired program See Terminal Programming Commands Note The following procedure has the attendant manually transfer a call to the RAI 1 Start your PC terminal program 2 With a telephone connected to the modem manually dial into the DBS through a normal trunk 3 When the attendant answers ask the attendant to dial 97 to transfer your call to the RAI modem 4 When you hear modem tone enable your terminal program to connect usually be selecting Connect 5 If after a few second
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