Philips 37PFL5604H Flat Panel Television User Manual
Contents
1. Please enter the following information FistNeme om Medelnia fo When you click Typical the CD will Last N Publi ME automatically install the software on your Organization JACME Products Department Advertising or marketing X system o Join Others Street Address 1234 Pleasant Dr i Face to Face Online City Springfield ais ic 3Com Bigpicture Video Setup Wizard Send Video E mail oF dit Your Own Zip 50123 County United States Please enter the following information angit Phone Number 123 456 7890 Extension 123 Typical Quick Access Launcher Fax Number 387 654 3210 Installs all the important applications on your CD Recommended for most computers Emailaddress Jjpublic acme con Requires approximately 82 MB of disk space e p Custom BBC Cancel For advanced users only You can customize all available Setup options Join Others Face to Face Online Send Video E mail 7 The next screen allows you to choose a Rene Images amp Clips typical or custom installation We otuick Access Launcher recommend that you click Typical If you click Custom you can choose which software applications will install and 22 INSTALLATION On the following page is a summary of the software available on the Bigpicture CD ROM Review each item to familiarize yourself with the applications Keep in mind that your Bigpicture system will be easier to use if you install all of the software included2. NOTE 888 877 AVID is a 90 day installation support number After 90 days please call 847 982 5151 Priority No Hold Service 3Com staffs a 900 toll number for immediate assistance These lines are staffed from 8 a m 6 p m CST Monday through Friday No Hold line 900 555 8771 There is a 1 50 per minute charge which will appear on your local phone bill You must be 18 or older or have parental permission Service available only in the United States If You Must Return the Product to Us Contact 3Com Customer Support If the support representative determines that you need to return the product you will receive an SRO Service 44 Repair Order number You must have an SRO number before returning the product to us Ship the unit postage paid in a strong corrugated cardboard box with plenty of packing material Include your SRO number name and address on the shipping label as well as inside the package Ship to the following address Technical Support Department SRO 3Com Corp 8100 N McCormick Blvd Skokie IL 60076 2999 GLOSSARY Cross references are printed in boldface application A computer program designed to perform a specific function such as word processing or organizing data into a spreadsheet avi audio video interleaved Developed by Microsoft Corporation avi is a digital video architecture for use in the Windows operating system It is a common standard for synchronized audio vide
3. 2 this device must accept any interference received including interference that may cause undesired operations Caution to the User The user is cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment IC Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of Industry Canada Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B pr scrites dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par l Industrie Canada 53 REGULATORY INFORM ATION UL Listing CUL Listing This information technology equipment is UL Listed and CUL Listed for use with UL Listed personal computers that have installation instructions detailing user installation of card cage accessories Radio and Television Interference This equipment generates and uses radio frequency energy and if not installed and used properly in strict accordance with the manufacturer s instructions may cause interference to radio and television reception This Bigpicture product has been tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC
4. Jil bigpicture This manual covers installation and operating instructions for the following 3Com Bigpicture products e Videophone Camera amp Capture Card 3Com the 3Com logo and U S Robotics are registered trademarks Bigpicture and the Bigpicture logo are trademarks of 3Com Corporation or its subsidiaries Windows and NetMeeting are registered trademarks of Microsoft Corp Kai s Photo Soap Special Edition is a trademark of MetaCreations Digital Video Producer is a trademark of Asymetrix VDOPhone VDOLive and VDOMail are trademarks of VDOnet Corp iVisit is a trademark of BoxTop Interactive Any other trademarks or service marks used in this manual are the property of their respective owners Copyright 1997 3Com Corporation or its subsidiaries 7770 North Frontage Rd Skokie IL 60077 2690 TABLE OF CONTENTS Introduction 1 Installation 2 Determining Your Version of Windows 95 2 Inserting the Video Capture Card into Your Computer amp Connecting Your NTSC Camera to Your Video Capture Card 8 Connecting a Camcorder or Other NTSC Device to Your Video Capture Card 9 Installing the Video Capture Card s Drivers 10 Software Installation 19 Bigpicture Software Summary 24 The Bigpicture Application Launcher 28 Internet Security Issues 30 Troubleshooting and Online Help Resources 35 IRQ Conflicts Freeing an IRQ 37 IRQ Conflicts Altering PCI BIOS Settings 39 System Locking Readjusting the Video Capture Card s Memory A
5. Join Others Face to Face Online Street Address 1234 Pleasant Drive j Check here if you would like information on product Send Video E mail City Springfield State fc upgrades sent to you in the future Eliss iad Zip 60123 County United States z rein Phone Number 01234567890 Extension 123 Cancel Fax Number es7 654 3210 Email address _fipublic acme com 12 The next screen allows you to register your xz Quick Access Launcher Bigpicture product Click By Mail on the When you see the following screen you following screen Then click OK are asked which Bigpicture product you purchased Scroll down and select 3Com Bigpicture Video Capture Card and Camera Fill in the rest of the information as required Then click Next You are now ready to register your 3Com Bigpicture product The 3Com registration program enables you to send this blopicture information to 3Com by fax postal mail or email Please choose one of the following methods For more information select any method and click on the Details box e C By Modem Join Dtherse Face to Face Online A j c Send Video E mail By Eaz Edit Your Own Images amp Clips CB G By Postal Mail Quick Access Launcher E s Details x NOTE You can also register by fax or e mail if you havethose options We explain the By Mail option to ensure that everyone can register regardless of their system s capabilit
6. d with many devices there may not be a free interrupt available for the video capture card If this is the case you ll need to find an unused device which has a reserved interrupt and free that interrupt for use by the capture card Many PCs reserve an interrupt for a PS 2 mouse or an IDE hard disk controller even when these devices are not present on the system If an interrupt is reserved for a device that you know is not present on your system that interrupt can be reserved for your video capture card 4 Go into your BIOS and disable the peripheral not being used i e the PS 2 mouse or IDE controller mentioned in the preceding sidebar 5 Enter Device Manager highlight the device then click the Remove button 6 Restart Windows 95 7 Examine the Plug and Play configuration Your video capture card should be assigned to the IRQ you requested in the Device Manager 38 TROUBLESHOOTING AND ONLINE HELP RESOURCES IRQ Conflicts Altering PCI BIOS Settings Your Bigpicture package is a PCI based system While most PCI based systems configure themselves automatically via a Plug and Play compliant chip set and BIOS there are occasional problems Some of these systems require you to configure some or all of the following functions usually by changing jumpers on the system board or BIOS setup parameters Check your system manual for information on configuring these functions The PCI slot must be configured to support bus mast
7. ddress 40 If Plug and Play Does Not Detect Your Capture Card 41 Online Help Resources 42 TABLE OF CONTENTS Glossary Specifications Video Capture Card NTSC Camera Regulatory Information and Limited Warranty 45 50 50 51 53 INTRODUCTION Co o You have purchased a powerful and fun video communications tool 3Com is known worldwide for reliable and easy to use networking and data communications tools Now you can count on 3Com for the same quality in digital video applications 3Com the leader in networking now puts digital video right inside your PC With the simple compact camera and standards based video capture card included in your Bigpicture package you can grab still pictures use Kai s Photo Soap Special Edition to put finishing touches on images removing red eye or sunlight glare from digital photos or edit video footage into a real mini movie with Asymetrix Digital Video Producer With the addition of a modem you can conduct Internet and point to point H 324 video phone calls using VDONet s VDOPhone VDOMail makes sending video and audio to friends and family as easy as sending regular text e mail Box Top s iVisit gives you further Internet video capabilities Microsoft s NetMeeting lets you communicate with both audio and H 323 video collaborate on virtually any Windows based application exchange graphics on an electronic whiteboard and much more This manual will guide you throu
8. dicate one cycle per second 47 GLOSSARY ISP Internet Service Provider A company that provides users with Internet access for a set fee ITU T An international organization that defines standards for telegraphic and telephone equipment The initials ITU T represent the French name In English it is known as the International Telegraph and Telephone Consultative Committee NTSC Acronym for National Television Standards Committee This is the organization which determines the standards for broadcast and some consumer level video production 48 POTS Plain Old Telephone Service An acronym used by engineers to describe transmission processes and protocols involving regular analog phone lines Analog modems use POTS lines protocol A system of rules and procedures governing communications between two or more devices Protocols vary but communicating devices must follow the same protocol in order to exchange data Some of the operations that may be defined in protocols include data format readiness to receive or send error detection and error correction GLOSSARY RAM Random Access Memory Memory that is available for use when the modem is turned on but that does not retain information when the power is turned off The modem s RAM holds the current operational settings a flow control buffer and a command buffer ROM Read Only Memory Permanent memory not user programmable V 80 An ITU T standard fo
9. e following screen image poorer The number following the text Microsoft ee Windows 95 will end with 950 950a or 950b This indicates your version of Windows 95 Write this number on the Inserting the Video Capture Card into Your Computer SBOE Before installing your capture card write down the card s Serial number in this space You will find the serial number underneath the bar code on the white sticker on the capture card and on your Bigpicture package If you ever need to call our technical support department the technical support representative will ask you for this serial number This number will help him or her identify your capture card INSTALLATION Your video capture card supports Plug and Play installation the fastest easiest way to add new hardware to your PC Windows 95 should do all the work of detecting your new hardware ML Q TIP Before you unplug anything label the cords or make a sketch of how things are connected This can be helpful when you plug things back in later 1 Turn off your computer and unplug it from the electrical outlet 2 Unplug any peripheral devices printer monitor keyboard mouse etc from the computer A CAUTION To avoid risk of electric shock make sure your computer and all peripheral devices are turned off and unplugged from electrical outlets 3 Remove the screws from your computer s cover and then remove the co
10. e list that appears If you do not see either of these options in the list continue with the next section to learn about our support options If you do see one of these options double click the option If the description that appears matches the video capture card click the Remove button Click OK when Windows asks if you wish to remove the device Next restart the computer as described in step 1 on this page If the computer does not detect the capture card after this second restart please continue reading to learn about our support options 41 TROUBLESHOOTING AND ONLINE HELP RESOURCES Online Help Resources 3Com offers a number of online technical support options Choose any one of the following if you need help with your new Bigpicture system or want to learn more about it Bigpicture 90 Day Installation Support Line If you need further assistance with your Bigpicture product call our dedicated 90 day installation support number Representatives are waiting to assist you 888 877 AVID 888 877 AVID is a 90 day installation support number After 90 days please call 847 982 5151 42 Internet FTP Provides free library containing the same files as the BBS site Anonymous FTP to ftp usr com Internet on Demand Provides automatic technical support through a library containing product information quick reference cards and installation help To obtain an index of available documents send a blank e mail to s
11. ere not loaded during the manufacturer of your when starting a video initial installation of your video card to obtain the application video capture card required drivers 36 TROUBLESHOOTING AND ONLINE HELP RESOURCES IRQ Conflicts Freeing an IRQ Your video capture card requires two system resources an interrupt and a memory segment If your system is not immediately detecting the card there is a high probability that there is an IRQ conflict involving the video capture card In the Windows Device Manager double click the Sound video and game controllers option Look for the U S Robotics Video Capture item If there is a yellow circle with an x or an inside Plug and Play discovered an IRQ conflict during installation Plug and Play will not always alert you when such conflicts arise If your system indicates such a conflict follow these steps to rectify the problem l In Device Manager double click U S Robotics Video Capture A U S Robotics Video Capture Properties window will appear 2 Click Resources 3 Write down the setting for the interrupt If no interrupt is listed Windows 95 was unable to find a clear interrupt If an interrupt is listed make sure the interrupt is not also being used by a non Plug and Play device or REAL MODE device driver If it is not then your problem may be unrelated to an interrupt conflict 37 TROUBLESHOOTING AND ONLINE HELP RESOURCES iu NOTE If your PCis loade
12. ering The PCI slot must be configured to support INTA PCI Interrupt Class A The PCI INTA must be assigned to a free IRQ or set to Auto e Ideally the PCI slot should be set to LEVEL Trigger rather than EDGE Trigger On some systems a specific IRQ will be assigned to a PCI slot in your CMOS settings that conflicts with existing equipment in your system It s important to verify that your CMOS settings for PCI do not exhibit such conflicts if you are having problems installing your video capture card or if Plug and Play has trouble detecting the card Not all PCs have PCI slots that support bus mastering In such a case the capture card will have to be moved to another slot 39 TROUBLESHOOTING AND ONLINE HELP RESOURCES System Locking Readjusting the Video Capture Card s Memory Address If your PCI video capture card installed correctly yet your system locks up when attempting to access video applications there may be a Plug and Play memory overlap between your capture card and an existing video card with a 3 968 chip set Diamond Stealth 64 PCI etc Determine whether your system has such a card installed If it does follow these steps to alleviate the problem Click Windows 95 Start Point to Settings and click Control Panel Click the System icon Click the Device Manager tab Double click Sound video and game controllers Double click U S Robotics Video Capture to bring up the U S Robotics Video Capt
13. evice 1 Hauppauge WinCast TV Click on OK to install additional software m f you choose Cancel your device may not work properly Do not show me this message again Once the additional software is installed you will see your normal desktop You should now verify that the installation was a success Click the Windows Start button and point to Settings Then click Control Panel see the following screen image 3 Printers p Taskbar Double click the System icon circled in the screen image below J Control Panel olx File Edit View Help HP ScanJet Scanners Keyboard Network Passwords Regional Settings INSTALLATION 8 Click the Device Manager tab System Properties al Device a Harare Profiles Performance System Microsoft Windows 95 4 00 950 Registered to John Q Public 12345 123 1234567 12345 Computer Pentium r 32 0MB RAM 13 9 Double click Sound Video and Game Controllers System Properties Network adapters Other devices Ports COM amp LPT 14 INSTALLATION 10 You should see U S Robotics Video Capture in the Sound Video and Game Controllers listing This indicates that the installation was successful System Properties amp 9 Disk drives m Display adapters Floppy disk controllers 9 Hard disk controllers Keyboard Modem Monitor Mouse BIB Network adapters ther device
14. ft NetM eeting Using Microsoft s NetMeeting H 323 Internet software you can now hold face to face conversations with friends and family around the world and it won t cost a fortune Video is just one of the powerful features of NetMeeting Its data conferencing features let you collaborate with a group of people from within any Windows application and NetMeeting s real time audio lets you talk to other people over the Internet even if you are using a 14 4 kbps modem INSTALLATION 8 Ws you see the following screen click 9 This is the first screen of the Registration es Wizard After reading the screen click Question S Next Welcome to the 3Com Registration Wizard 25 10 1 26 When you see the next screen type the INSTALLATION Product Information EB Please fill out the following information about your product appropriate information Then click Next What Bigpicture product did you purchase 3Com Bigpicture Video Capture Card and Camera User Information Where did you purchase your Bigpicture product Please enter the following information a Bob s CompuMart Join Others Danaa FirstName John Middle Initial a Fate to Face Online Cos O e Last N Public Send Video E mail an HE feat du Product Serial Number 1234567890123456 Organization ACME Products Images amp Clips You can find the serial number on the white sticker on Department the outside of the box
15. gh installation of the hardware and software included in your Bigpicture video package Have fun INSTALLATION You ll need these items from your Determining Your Version of Bigpicture box Windows 95 There are different versions of Windows 95 on the market One of the primary ways these versions differ is in the way they handle the addition of new hardware Follow these steps to determine your version of Windows 95 Bigpicture CD ROM This information will be important during installation c el L T j ie gt lt lt gt NTSC camera video capture card Plus screwdriver not included 1 Click the My Computer icon on your desktop with the right mouse button This section will guide you through installation j ie of the hardware and software in your Bigpicture Videophone package The hardware video capture card and camera must be installed before the software hu Computer 2 Click Properties 2 INSTALLATION Is blank below for future reference Then pen click OK Explore Find Windows 95 version Map Network Drive System Properties HE Disconnect Network Drive li Device Manager Hardware Profiles Performance System Microsoft Windows 95 4 00 350 Create Shortcut Rename Registered to John Q Public 3 In the System Properties screen look at Coena up the system information under the General tab circled in th
16. he slot push the card down as gently as possible until it snaps into the expansion slot You INSTALLATION 8 Screw the video capture card firmly into Other NTSC Device to the Video Capture place using the screw you removed in step Card on page 10 6 Make the following connections to hook up 9 Replace the computer s cover Fasten it your Bigpicture NTSC camera while referring with the screws you removed in step 3 to the diagram below 10 Plug the computer s power cord back into a the computer and reattach your peripherals to the computer Connecting Your NTSC Camera RCA Type to Your Video Capture Card yellow You can use the NTSC video camera Video Plug yellow j a included in your Bigpicture package a camcorder not included or a VCR not Power Plug Ground included to channel video signals into your to Sound Card s capture card If you wish to use a camcorder MIC Jack i Audio PI or VCR go to Connecting a Camcorder or TORUM 8 Plug the Bigpicture camera s yellow RCA type video plug into the yellow RCA type video jack on the capture card Plug the camera s power cord into the power jack located just under the video jack on the capture card Plug the camera s 1 8 inch audio output plug into the sound card s MIC or AUDIO IN jack Refer to your sound card s documentation for further information Go to Installing the Video Capture Card s Drivers on page 11 INSTALLATION Co
17. icrosoft s NetMeeting H 323 Internet software Click Video Mail and VDOnet s VDOMail launches automatically Click Video Fun for a menu that includes Asymetrix DVP Video Capture Asymetrix DVP video clip editing software MetaCreations Kai s Photo Soap SE photo INSTALLATION work shop and VDOnet s VDOLive streaming video player Click Help to select help files for Digital Video Producer s capture and editing applications VDOLive VDOPlayer 3 0 VDOMail and Microsoft s NetMeeting Click Exit to close the launcher You can also exit the launcher by clicking the Bigpicture icon and selecting Close from the menu that appears The menu also offers a Minimize option Take some time to try out the different applications Access the available help files for further information and tutorials Have fun 20 INTERNET SECURITY ISSUES The Internet is an amazing new frontier of human interaction Almost anyone and anything can be found there in one form or another This is part of the appeal of gaining access to the Internet and the World Wide Web It s like having the world s largest library in your own home However the public and free nature of the Internet can raise some of the same concerns for one s personal security that any public activity might generate This includes security of your system and its files your identity and that of your family and friends and the data you send over the Internet The secu
18. ies 13 When the following screen appears make sure the printer selected is the correct destination for your registration information Then click OK Print BEI Printer Default Printer HP LaserJet itas ETT Print range All C Selection C Pages From hoc To Print quality Jio Copies Print to file E mm copies Once you have printed your registration information mail it to the following address ATTN 3Com Registration Program PO Box 511220 New Berlin WI 53151 2001 27 14 This screen marks the end of the registration process Click OK Continue with the next section which provides an overview of the Bigpicture application launcher 3Com Registration Ez A Congratulations You are now ready to use your Bigpicture Video Product Press OK to continue The Bigpicture Application Launcher B5 zblopictu zop cture The Bigpicture application launcher is a quick and easy way for you to access the software programs installed to your computer from the 28 INSTALLATION Bigpicture CD You can start the launcher by clicking the Bigpicture Launcher icon in the Windows 95 Start menu 2 Bigpicture Launcher 1O o z e b 4 gt Here is a synopsis of the launcher Click Video Phone and a menu appears allowing you to launch VDOnet s VDOPhone Professional H 324 amp Internet videophone software BoxTop Interactive s iVisit Internet chat software or M
19. l see your normal desktop You should now verify that the installation was a success Click the Windows Start button and point to Settings Then click Control Panel see the following screen image 16 INSTALLATION 5 Double click the System icon circled in the screen image below Control Panel 2 8 HP ScanJet Intemet Keyboard Mail and Fax 9 5 amp y o9 Multimedia Network ODBC Settings J Control Panel m N r yes Printers Regional Sounds Settings 17 6 Click the Device Manager tab System Properties z ial Device eral Har amp yare Profiles Performance System Microsoft Windows 95 4 00 950 Registered to John Q Public 12345 123 1234567 12345 Computer Pentium r 32 0MB RAM 18 INSTALLATION Double click Sound Video and Game Controllers Control Panel ioj xj Ii System Properties 2 x General Device Manager Hardware Profiles Performance View devices by type C View devices by connection Computer CDROM amp Disk drives Display adapters Floppy disk controllers 2 Hard disk controllers 4 Keyboard Modem Monitor A Mouse EF Network adapters 29 Other devices a7 Ports COM amp LPT tem devices Ian Properties Refresh Remove Print INSTALLATION 8 You should see U S Robotics Video Capture in the Sound Video and Game qt N OTE If you do not see your C
20. n them for anyone using your Bigpicture system Use vague identity information You can fill in the information screens with a nickname code name or anything other INTERNET SECURITY ISSUES than your real name to ensure that no one will know who you really are Use a password your children don t Know If you have children who use your computer you may want to keep your VDOPhone password a secret from them to ensure that they don t have access to the software Unsupervised a child could access video under the X Adult Only category with just a few clicks of a mouse Do not use an actual picture in the photo ID section of VDOPhone setup In VDOPhone setup you have the opportunity to choose an ID photo of yourself to attach to your video messages Setup x Session Identity Picture Devices Internet Please select the picture which will be used for your ID We recommend that you NOT use an actual photo of yourself or any of your family members This is another way you 33 INTERNET SECURITY ISSUES can protect your identity and that of your family Do not use Auto Answer when using VDOPhone This setting automatically brings up any video images that enter the VDOPhone directory regardless of whether you want to see them or not By disabling this feature you reduce the risk of seeing something that might offend you or that you do not wish to see Call Screening enables you to
21. ne appears on the CD ROM in your package It allows you to tap into a network of other VDOPhone users When you use this software you are asked to provide information about yourself and your Internet address 3l 32 INTERNET SECURITY ISSUES The information that you provide here will be available to anyone accessing the VDO directory while the VDOPhone software is running on your PC Adding information to the VDOPhone Identity section might help friends and family identify who you are for practical reasons However keep in mind that someone you don t know can use your information to call you and send you information that you may not want The best solution for this potential problem is to talk to your Internet service provider ISP about obtaining a dynamic IP address Dynamic IP addresses change with every call to your ISP What they allow you to do is to send and receive information over the Internet that can be traced If someone were to intercept your dynamic address they could send to that address but it would only be valid until your next log in It will be invalid almost as soon as they have a chance to send you unwanted information Additionally your ISP should be able to trace who sent to your dynamic IP address at the moment you received the unwanted message or information Many ISPs offer dynamic IP addresses for users who are concerned about security We strongly encourage you to obtain one and to obtai
22. nnecting a Camcorder or Other NTSC Device to Your Video Capture Card In addition to the NTSC camera included with your capture card you can connect any NTSC compliant device to the video capture card In this manner you could hook up a camcorder VCR laserdisc player or other NTSC video device You should consult the device s manual for specific information about connecting the device to a source other than a television The device must be NTSC compliant to be used with this product If your device is NTSC compliant you should be able to run an RCA male to RCA male cable from the device s video out jack to the capture card s video in yellow jack Please 9 consult your device s manual if this configuration does not apply The power jack on the capture card is of no concern when you are using a device other than the NTSC camera included in your Bigpicture kit To connect your device s audio out to your sound card connect a phono plug to miniature 1 8 inch 3 5 mm phone plug adapter Radio Shack catalog number 274 3302 to one end of an RCA male to RCA male cable Plug the RCA male end of the cable into your device s AUDIO OUT jack Plug the 1 8 inch plug into the sound card s 1 8 inch MIC or AUDIO IN jack refer to the sound card s documentation for further information 10 INSTALLATION Installing the Video Capture Card s Drivers My NOTE If you wrote 950B in the blank on page 4 go to Video Capture Ca
23. ntation coded in binary digits of a letter number or other symbol characters per second CPS A data transfer rate generally estimated from the bit rate and the character length For example at 2400 bps 8 bit characters with start stop bits for a total of ten bits per character will be transmitted at a rate of approximately 240 characters per second cps Some protocols employ advanced techniques such as longer transmission frames and data compression to increase cps composite video A video signal in which all the image information color brightness line field sync etc are mixed together Cross color artifacts become apparent in composite video dynamic IP address A dynamic IP address is an address that changes every time a user logs into their ISP Internet service provider This makes their address more secure as it is harder for unauthorized users to access the address should they come across it via the Internet It also allows a user to track down the source of an unwanted message GLOSSARY Electronic Industries Association EIA Group which defines electronic standards in the U S H 323 An ITU T standard that describes the protocols for the transmission of video and audio via LANs Local Area Networks H 324 An ITU T standard that describes the protocols for the transmission of video and audio via standard telephone lines Hz Hertz a frequency measurement unit used internationally to in
24. o delivery on PC compatible computers known as Video for Windows In this file format blocks of audio data are woven into a stream of video frames baud rate A term used to measure the speed of an analog transmission from one point to another Frequently baud rate is incorrectly used to mean bit rate binary digit A 0 or 1 reflecting the use of the binary numbering system only two digits Used because the computer recognizes either of two states OFF or ON The shortened form of binary digit is bit bit rate Also referred to as transmission rate The number of binary digits or bits transmitted per second bps Communications channels using telephone channel modems are established at set bit rates commonly 2400 4800 9600 14 400 28 800 and higher 45 bits per second bps The bits binary digits per second rate Thousands of bits per second are expressed as kilobits per second or Kbps bmp This DOS three character extension at the end of a file name identifies the file contents as bit mapped graphics FILENAME BMP byte A group of binary digits stored and operated upon as a unit In user documentation the term usually refers to 8 bit units or characters One kilobyte KB is equal to 1 024 bytes or characters 640 KB indicates 655 360 bytes or characters 46 GLOSSARY carrier A tone signifying a connection the modem can alter to communicate data across telephone lines character A represe
25. o the original end user purchaser that this product will be free from defects in materials and workmanship for a period of five years from the date of purchase During the limited warranty period and upon proof of purchase the product will be repaired or replaced with the same or a similar model which may be a refurbished model at U S Robotics option without charge for either parts or labor This limited warranty shall not apply if the product is modified tampered with misused or subjected to abnormal 55 REGULATORY INFORM ATION working conditions including but not limited to lightning and water damage THIS LIMITED WARRANTY DOES NOT GUARANTEE YOU UNINTERRUPTED SERVICE REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE U S ROBOTICS SHALL 56 IN NO EVENT BE LIABLE FOR ANY SPECIAL INDIRECT INCIDENTAL PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND OR CHARACTER INCLUDING WITHOUT LIMITATION LOSS OF REVENUE OR PROFITS FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS LOSS OF DATA OR USE DAMAGE TO EQUIPMENT AND CLAIMS AGAINST THE PURCHASER BY ANY THIRD PERSON EVEN IF U S ROBOTICS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES This limited warranty gi
26. on the CD ROM by choosing the Typical installation 23 INSTALLATION Bigpicture Software Summary Bigpicture This is the application launcher that you use to quickly access any of the software in the Bigpicture program group It also provides easy access to help files for some applications Kai s Photo Soap Special Edition Photo Soap Special Edition is a fun tool for manipulating and editing digital photos and still images Asymetrix Digital Video Producer Digital Video Producer is a powerful video capture and movie editing application VDOPhone Professional 3 0 VDOPhone Professional is an H 3424 Internet application which connects you to a new arena in cyber communication You can exchange real time video with other VDOPhone users all over the world as easily as you send and receive e mail VDOLive Player 3 0 The VDOLive Player provides real time video playback over the Internet at modem connections and higher It works as a helper 24 application a Netscape plug in or as an ActiveX control VDOM ail VDOMail supercharges your e mail to bring you closer to friends family and business associates You can now record video and audio messages and include them as part of any e mail message iVisit iVisit is a powerful enjoyable hardware light video chat application It allows you to communicate face to face through video audio and text messages with other iVisit users on the Internet Microso
27. ontrollers listing This indicates that the video ca pture card listed in the installation was successful preceding screen your Plug and Play pem EE installation was not successful See If General Device Manager Hardware Pofes Performance Plug and Play Does Not Detect Your View devices by type f View devices by connection Capture Ca rd page 43 t CDROM H 6 Disk drives Display adapters s S fend cotes Software Installation Hard disk controllers H Keyboard E Mod T hone fF Mouse n NOTE Before beginning software 8 Network adapters 2 2 SIM installation make sure your Windows Ports COM amp LPT 95 display is set to 256 colors or Deh c SCSI controllers Sound video and game controllers R ti Capt pa Bus obolis ideo apture zl higher Also in order to use VDOPhone the live Internet videophone application you need to make sure that Dial Up Networking is installed Properties Refresh Remove Print 19 This section will guide you through installing the Bigpicture Setup Wizard which installs your Bigpicture software applications l Click Windows 95 Start 2 Then click Run 20 INSTALLATION 3 Your Bigpicture CD ROM should be inserted into your CD ROM drive If it is not insert it now Type D setup exe If your CD ROM drive has a letter name other than D type that letter in place of D If you are unsure of the letter name for your CD ROM drive
28. r modem communications that defines video conferencing ready modems 49 S PECIFICATIONS VIDEO CAPTURE CARD Physical Properties Internal PCI half card Resolution 640x 480 NTSC standard supports burst PCI bus transfers M aximum Frame Rate 30 frames sec at full resolution in overlay mode Power Output jack 5V 1A limit 50 SPECIFICATIONS NTSC CAMERA Physical Properties Integrated 3 8mm lens mount Built in microphone Dimensions TI x 62 x 84 mm Switches Power on off WB auto fixed BLC contrast image neg pos or flicker reduction Interface One cable video and audio cinch DC power jack Operating temp 0 to 40 degrees Celsius ambient Resolution 512 x 492 pixels NTSC standard Viewing angle 51 x 39 deg Minimum illumination 10 lux CVBS output 75Q 1Vpp Focal range 0 to 51 Audio Signal to noise ratio Audio output Power Power input Power consumption 52 SPECIFICATIONS 48dB 400 mV in 10kQ DC 5V 5 2 5W POWER CONTRAST BLC WB IMAGE o i atti may be labeled FL REGULATORY INFORMATION AND LIMITED WARRANTY Manufacturer s Declaration of Conformity 3Com declares that the product Bigpicture Videophone Camera amp Capture Card model 1689 conforms to the FCC s specifications Part 15 Operation is subject to the following two conditions 1 this device may not cause harmful electromagnetic interference and
29. rd Driver Installation with Windows 95 Version 950B on page 15 Video Capture Card Driver Installation with Windows 95 Versions 950 and 950A 1 Turn on your computer When Windows restarts it will detect the video capture card You should see the following screen New Hardware Found BE A PCI Multimedia Video Device Select which driver you want to install for your new hardware aul aver C Do not install a driver Windows will not prompt you again C Select from a list of altemate drivers Cancel Help a NOTE If you do not see the preceding screen your Plug and Play installation was not successful See If Plug and Play Does Not Detect Your Capture Card page 43 INSTALLATION Click Driver from disk provided by hardware manufacturer Click OK and insert the Bigpicture CD into your CD ROM drive When you see the Install From Disk screen type D and then press ENTER If your CD ROM drive uses a letter other than D type that letter in place of D Windows will install the drivers for your video capture card Install From Disk x Insert the manufacturer s installation disk into OK m the drive selected and then click OK Cancel Copy manufacturer s files from DA Browse 11 B 12 INSTALLATION Next you will see the following screen on your desktop Click OK Windows will install the additional software Additional software is needed for your d
30. rity of those receiving information from you is also to be considered 30 Your Bigpicture package allows you to tap into the Internet s vast resources for exchanging and accessing video imagery voice information and other data While 3Com cannot be responsible for any injury to your security or privacy or any security difficulties you may encounter resulting from your use of your Bigpicture equipment we are concerned about our customers security and thus would like to make you aware of some possible ways you can manage your privacy in this dynamic arena e Use security features built into any Internet based software that you use It is important to realize that the Internet is not a private INTERNET SECURITY ISSUES communications path It should be considered a public place Therefore you should assume that any information that you send over the Internet can be viewed by strangers If the software you are using includes security measures we recommend that you take advantage of them Use a dynamic IP address when using the Internet When you are transferring information on the Internet you are sending out information about your Internet address often when you don t even realize it This can be helpful when you are dealing with family friends or business relationships However a stranger might just as easily tap into your address and use it to send you information that you do not wish to receive VDOPho
31. rules which are designed to provide reasonable protection 54 against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this device does cause interference to radio or television reception which you can determine by monitoring reception when the Bigpicture system is installed and when it is removed from the computer try to correct the problem with one or more of the following measures e Reorient the receiving antenna for televisions with antenna reception only or cable input device e Relocate the computer with respect to the receiver REGULATORY INFORM ATION e Relocate the computer and or the receiver so that they are on separate branch circuits If necessary consult your dealer or an experienced radio television technician for additional suggestions You may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV J Interference Problems Stock No 004 000 0345 4 U S Government Printing Office Washington DC 20402 In accordance with Part 15 of the FCC rules the user is cautioned that any changes or modifications to the equipment described in this manual that are not expressly approved by 3Com could void the user s authority to operate the equipment Limited Warranty U S Robotics Access Corp a subsidiary of 3Com Corporation warrants t
32. s Ports COM amp LPT SCSI controllers INSTALLATION Update Device Driver Wizard This wizard will complete the installation of is NOTE If you do not see your video capture card listed in the PCI Multimedia Device by searching your local drives network and Intemet locations for the most current driver preceding screen your Plug and Play installation was not successful See If Plug and Play Does Not Detect Your Capture Card page 43 If you have a disk or CD ROM that came with this device insert it now lt is recommended that you let Windows search for an updated driver To do this click Next to continue You are now ready to install the software for Bigpicture Turn to Software Installation on page 20 dn NOTE If you do not see the Video Capture Card Driver Installation preceding screen your Plug and Play with Windows 95 Version 950B installation was not successful See If Plug and Play Does Not Detect Your Capture Card page 43 1 Tum on your computer When Windows restarts it will detect the video capture card You should see the following screen 15 INSTALLATION 2 When you see the following screen click 3 Next you will aad he Tilning daa Finish your desktop Click OK Windows will ee install the additional software Installing Addiitional Software Update De 4 Once the additional software is installed you wil
33. see the identity information of the person calling you before you see any images Remember that just as you can see and hear others they can see and hear you unless you disconnect your camera and microphone Implementing these precautionary procedures are just a few ideas that may help ensure your privacy and security on the Internet Always remain aware of the public nature of the Internet when using software that utilizes its resources TROUBLESHOOTING AND ONLINE HELP RESOURCES PROBLEM DIAGNOSIS POSSIBLE SOLUTION The computer or software You may have a conflict between Check to make sure you will not recognize the video your COM and IRQ ports have the correct COM port capture card and IRQ settings in your software and or in the Windows Control Panel You do not see video in an The camera may not be turned on Verify that the camera is application s video window turned on a green light on the front on the camera indicates power and properly plugged into the capture card TROUBLESHOOTING AND ONLINE HELP RESOURCES PROBLEM DIAGNOSIS POSSIBLE SOLUTION You do not see video cont The application may be set Set the video source to accept video from a option in the software non existent source to composite Your software may be set to Change the video format the wrong video format to 160 x 120 pixels and 15 bit RGB A No suitable DirectDraw DirectDraw or Direct X drivers Contact the provider error box appears w
34. upport usr com To have a document e mailed to you send a document s multi digit number as the subject World Wide Web 3Com s home page contains the same information as the Internet on Demand listing as well as information about 3Com This manual is available in electronic form in the customer support section TROUBLESHOOTING AND ONLINE HELP RESOURCES of our Web page Log on to http www 3com com CompuServe Connect to the 3Com forum with the command GO THREECOM Leave a message on one of our message boards or e mail us through CompuServe Mail for a response within 24 hours Modem vendor forum address is GO THREECOM Address messages to 76711 707 America Online Connect to 3Com through America Online Go to the Keyword field and type 3COM to connect to the 3Com forum Are You Still Having Problems e Review this manual e Call or visit your Bigpicture dealer They should be able to give you assistance e If your dealer can t help you review the following options for contacting 3Com s Customer Support department When you call specify your video capture card s serial number found on the capture card and on the outside of the box and the software being used Fax and Technical Support Hotline Technical questions about Bigpicture products can also be answered via fax or by technical support representatives Fax 847 676 7323 Hotline 888 877 4VID 43 TROUBLESHOOTING AND ONLINE HELP RESOURCES
35. ure window Click Resources Uncheck the Use Automatic Settings box and double click Memory Range In the box marked Value change the address to 84000000 84000FFF This range works for a wide variety of configurations If this range is not free or conflicts with another device increase the original memory range by 4 or decrease it by 8 Remember Add or subtract in hexadecimal Example 80000000 80000FFF original increased by 4 hex 84000000 84000FFF 80000000 80000FFF original decreased by 8 hex 78000000 78000FFF O O0 O Ul QU NJ rS 40 TROUBLESHOOTING AND ONLINE HELP RESOURCES 2 Click Windows 95 Start point to Settings and click Control Panel Double click the System icon and then click the Device If Plug and Play Does Not Detect Your Capture Card l Click Windows 95 Start and click Shut Down When asked if you wish to shut down your computer click Yes When Windows 95 indicates that it is safe to turn off your computer turn it off and wait 15 seconds Then turn the computer back on Windows 95 may detect your video capture card upon this restart even if it did not detect the card during the initial installation If you see screens indicating that new hardware has been detected by Windows 95 turn to Installing the Video Capture Card s Drivers on page 11 If not continue with the next step Manager tab on the System Properties screen Look for Other Devices or Unknown Devices in th
36. ver Your computer may not resemble the computer in the following diagrams but the basic principle for removing the cover should be the same Refer to your computer s documentation if you need further instructions Touch an unpainted metal part of your computer the back panel for example to discharge any static electricity you may be carrying Static electricity can damage electronic components INSTALLATION Expansion 5 There should be two types of expansion PCI Expansion Slot Slot Cover slot inside your computer ISA and PCI see the following diagrams Find an empty PCI slot inside your computer PCI slots are usually white plastic grooves lined with silver metal ISA slots are usually longer black plastic grooves lined with silver metal ISA Expansion Slot e INSTALLATION PCI ISA will need to apply some pressure to properly fit the capture card into the expansion slot A gentle back and forth motion helps seat the card all the way into the slot If you feel resistance do not force the card into the slot The card may not be properly aligned with the slot Remove the card completely and try again 6 Unscrew and remove the expansion slot cover the long narrow piece of metal that keeps dust from entering through the opening perpendicular to the slot Be careful not to drop the screw into the PC 7 Holding the video capture card at each corner with the gold edge facing t
37. ves you specific legal rights You may have others which REGULATORY INFORM ATION vary from state to state Some states do not allow limitations on duration of an implied warranty or the exclusion or limitation of incidental or consequential damages so the above exclusion or limitation may not apply to you To obtain service under this limited warranty contact the 3Com Technical Support Department at 847 982 5151 or by mail Send mail to the following address 3Com 7770 N Frontage Rd Attn Technical Support Dept Skokie IL 60077 2690 You will be given a Service Repair Order SRO number to help 3Com keep track of your limited warranty request Once you have received your SRO number take or send the product postage prepaid and insured to the following address 3Com 8100 N McCormick Blvd U1 Receiving Skokie IL 60076 2999 Include proof of the date of purchase IMPORTANT If you send your unit pack it securely and be sure that your SRO number is visible on the outside of the package 57
38. you can click Browse and search for it Then click OK Run RES Type the name of a program folder or document and Windows will open it for you INSTALLATION 4 You will see the following screen The 5 After you read the Welcome screen Setup Wizard is preparing your system for click Next installation Welcome to the 3Com Bigpicture Video Setup program This program will install 3Com Bigpicture Video on your computer lt is strongly recommended that you exit all Windows programs before running this Setup program Click Cancel to quit Setup and then close any programs you have running Click Next to continue with the Setup program Join Others Face to Face Online WARNING This program is protected by copyright law and intemational treaties Brin 5 y g Unauthorized reproduction or distribution of this program or any Ou face to Launcher portion of it may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under law o 3Com Bigpicture Setup is preparing the InstallShield r Wizard which will quide you through the rest of the setup process Please wait 100 21 INSTALLATION 6 Fill in the blanks on the next screen with determine other aspects of the installation your information using the TAB key to However custom installation requires in move between the fields Then click Next depth knowledge of the applications involved
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