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Philips 32PW9535 CRT Television User Manual
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1. miii 6789 KIX Code U UTUA OO OTU E RSS 14 RSS 14 Stacked Omnidirectional Data Matrix UCC EAN128 00 0 00 POSTNET Laldaadataalbaabadadadastata 17457 1 9 74015906 7 Customer bar code of high priority LANL heneil RM4SCC it eh A RSS 14 Stacked L A RSS Limited RSS Expanded ACA EANN PDF417 Micro PDF417 he Hel EA4 3 APPENDIX 5 GLOSSARIES APPENDIX 5 GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths Bar codes are used in various industrial fields Manufacturing Hospitals Libraries Retail Transportation Warehousing etc Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate Batch mode Issue mode that continuously prints media until the specified number of media has been printed Black mark A mark printed on the media so that the printer can maintain a constant print position by detecting this mark Black mark sensor A reflective sensor which detects the difference of potential between the black mark and print area to find the print start position Built
2. E2 7 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 4 Loading the Media 2 4 Loading the Media Built in rewinder mode Co nt When the Rewinder Guide Plate is attached the Take up Spool can be used as a Built in Rewinder to take up the printed media 1 Remove the two Black Screws to detach the Front Plate Front Plate Black Screw 2 Attach the Rewinder Guide Plate to the Strip Plate with the SMW 4x8 sems screws NOTE Be sure to set the Selection Rewinder Switch to REWINDER position Guide Plate SMW 4x8 Screw ADJUSTMENT If the media skews when using the Built in Rewinder turn the Adjustment Knob of the Rewinder Guide Plate to correct the media feed Clockwise turn moves the Rewinder Guide Plate forward and counter clockwise moves it backward 3 Insert the media under the Rewinder Guide Plate 4 Wind the media onto the Take up Spool and fix it in position with the Take up Clip 5 Rotate the Take up Spool counterclockwise a few times to remove any slack in the media 6 Set the Selection Switch mounted on the Rewinder Assembly to REWINDER position When the media skews to the Loosen the SM 4x8 screw turn the Adjustment Knob clockwise and then tighten the SM 4x8 screw when the Rewinder Guide Plate is positioned correctly When the media skews to the left Loosen the SM 4x8 screw turn the Adjustment Knob counter clockwise and tighten the SM 4x8 screw when the Re
3. 2 13 Threshold Setting Manual threshold setting procedure Cont If a paper jam error still occurs even after an automatic threshold setting has been performed manually set the threshold voltage To make a threshold value manually set in this section effective select the Transmissive Sensor when using manual threshold value or Reflective Sensor when using manual threshold value within software commands or the printer driver 1 While holding down the FEED and PAUSE keys turn on the printer 2 When lt 1 gt DIAG appears on the LCD Message Display release the FEED and PAUSE keys lt 1 gt DIAG Now the printer is in the System Mode for system administrators 3 Press the FEED or RESTART key until lt 5 gt SENSOR ADJ appears on the LCD Message Display lt 5 gt SENSOR ADJ PAUSE 4 Press the PAUSE key to enter the Sensor Adjustment Mode lt 5 gt SENSOR ADJ lt 5 gt SENSOR ADJ H 28 C A 28 C H 28 C A 28 C PAUSE lt 5 gt SENSOR ADJ The Sensor Adjustment Mode contains sub menus for displaying the current status of each sensor and for storing media level voltage and no media level voltage Each time the PAUSE key is pressed the sub menus are displayed sequentially lt 5 gt SENSOR ADJ REFLECT 3 5V FEED or RESTART lt 5 gt SENSOR ADJ REFLECT 4 8V 1 Sensor Status Display PAUSE Temperatures being detected by the Print Head Thermistor
4. For Windows 98 Me Open the printer properties Select the Details tab and click on the Spool Settings button The Spool Settings dialog box is displayed Select Disable bi directional support for this printer For Windows 2000 XP Open the printer properties and select the Ports tab Mark off the Enable bidirectional support checkbox NOTE In case of the B SX4T or B SX5T series make sure that the Centronics interface type is set to SPP default E2 37 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers Windows 98 Me 1 2 3 4 5 Select Settings Printers from the Start menu to open the printer folder Double click on the Add Printer icon The Add Printer Wizard runs Click on the Next button Select Local printer then click on the Next button The screen listing Manufacturers and Printers is displayed Click on the Have Disk button The Install From Disk dialog box is displayed Specify the driver folder in the CD ROM drive then click on the OK button NOTE The latest printer driver is available from the web site the Barcode Master http www toshibatec ris com products barcode download index html Select the printer to be installed from Printers list then click on the Next button Driver name Model Driver name Model Driver name Model TEC B 372
5. Mark the Include this location in the search checkbox then click on the Browse button Specify the driver folder in the CD ROM then click on the Next button Found New Hardware Wizard Please choose your search and installation options E Search for the best driver in these locations Use the check boses below to limit or expand the default search which inclides local paths and removable media The best driver found will be installed Search removable media flappy CO ROM Include this location in the search AD river l Browse OC Don t search will choose the driver to install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for pour hardware E2 48 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers 8 When the dialog box below is displayed click on the Continue Anyway button Hardware Installation The software you are installing for this hardware Printers has not passed Windows Logo testing to verify its compatibility with Windows esP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation n
6. Setting the Feed Gap Sensor position 1 Remove the Locking Screw that secures the Media Sensor 2 Manually move the Media Sensor so that the Feed Gap Sensor is positioned at the centre of the labels gt indicates the position of the Feed Gap Sensor 3 Tighten the Locking Screw Gap Feed Gap Sensor Label Media Sensor Locking Screw j Setting the Black Mark Sensor position 1 Remove the Locking Screw that secures the Media Sensor 2 Pull about 500 mm of media out of the front of the printer turn the media back on itself and feed it under the Print Head past the sensor so that the black mark can be seen from above 3 Manually move the Media Sensor so that the Black Mark Sensor is in line with the centre of the black mark on the media indicates the position of the Black Mark Sensor 4 Tighten the Locking Screw Black Mark Sensor B Black Mark Media Sensor Locking Screw E2 6 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 4 Loading the Media 2 4 Loading the Media 12 There are four issue modes available on this printer How to set the Co nt media for each mode is provided below Batch mode In the batch mode the media is continuously printed and fed until the number of labels tags specified in the issue command have been printed NOTES Strip mode Be sure to set the Selection In the strip mode the backing paper is automatically removed from the Switch to STANDARD label at the
7. Scratch and solvent resistance Heat resistance with PET and polyimide Combination of Media and Ribbon ae ol type Ribbon Vellum paper and label Coated a Plastic films Vellum wax ribbon Standard wax ribbon 2 ss yp Smear less ribbon wax resin ribbon Scratch solvent resistance ribbon O O Good match 7 4 Care Handling of Media and Ribbon CAUTION Be sure to carefully review and understand the Supply Manual Use only media and ribbons that meet specified requirements Use of non specified media and ribbons may shorten the head life and result in problems with bar code readability or print quality All media and ribbons should be handled with care to avoid any damage to the media ribbons or printer Read the guidelines in this section carefully e Do not store the media or ribbon for longer than the manufacturer s recommended shelf life e Store media rolls on the flat end Do not store them on the curved sides as this might flatten that side causing erratic media advance and poor print quality e Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life e Store the media and ribbon in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature high humidity dust or gas e The thermal paper used for direct thermal printing must not have speci
8. appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET SOLENOID TYPE1 Use the FEED or RESTART key to select a desired option SOLENOID TYPE1 TDS 12C Insulation tape is blue RESTART FEED SOLENOID TYPE2 al TDS 16A Stronger pull force type Insulation tape is black After selecting the solenoid type press the PAUSE key 12 Ribbon Saving Function Selection This parameter is to choose whether to activate the Ribbon saving function or not This function enables reducing the ribbon loss caused by taking up unused ribbon during non print areas When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET RBN SAVE ON TAG Use the FEED or RESTART key to select a desired option RBN SAVE ON TAG Activated When the head lever is set to RESTART 2 TAG RBN SAVE ON LBL Activated When the head lever is set to FERD 1 LABEL RBN SAVE OFF Not activated After selecting the ribbon saving function press the PAUSE key E2 22 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting 13 Control Code Selection Cont This parameter is to choose a Control Code Cont When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET O 0 m gt C
9. lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET CENTRO MODE SPP Use the FEED or RESTART key to select a desired option RESTART CENTRO MODE SPP SPP Compatible mode FEED CENTRO MODE ECP ECP ECP mode After selecting the Centronics interface operating mode press the PAUSE key 25 Plug amp Play Selection This parameter is to choose whether to enable a Plug amp Play function When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET PLUG amp PLAY OFF Use the FEED or RESTART key to select a desired option RESTART PLUG amp PLAY OFF Unavailable FEED PLUG amp PLAY ON Available After selecting a Plug amp Play press the PAUSE key E2 29 2 PRINTER SETUP ENGLISH VERSION E0O1 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont 26 Label End Ribbon End Selection This parameter is to choose a printing process when a label end or ribbon end is detected When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET LBL RBN END TYP1 Use the FEED or RESTART key to select a desired option LBL RBN END TYP1 TYPE1 When a label ribbon end is detected in the middle of printing printing is immediately paused LBL RBN END TYP2 TYPE2 When a la
10. 1 2 3 4 5 7 20 E USB interface Option B 9700 USB QM R Physical Layer Conforming to V1 1 Full speed Transfer type Control transfer Bulk transfer Transfer rate Full speed 12M bps Class Printer class Number of ports Power source Self power Connector Type B Pin 3 Series B Plug EA2 3 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33059 APPENDIX 2 INTERFACE E LAN Option B 9700 LAN QM R Physical Layer IEEE802 3 LOBASE T 100OBASE TX Number of ports 1 Connector RJ 45 LED status Link LED Activity LED eM TAN Satis Link ON 10Mbps link or 100Mbps link is detected No link is detected Communication cannot be made while the Link LED is off 2 Link LED Green Activity LED Orange Activity Communicating OFF O LAN cable 10BASE T UTP category 3 or category 5 1OOBASE TX UTP category 5 Cable length Segment length Max 100 m NOTES 1 For IP address setting refer to the B SX4T SX5T Series Key Operation Specification stored in the CD ROM 2 When a generally used twisted pair Ethernet TPE or UTP cable is used a communication error may occur depending on your operating environment In such case you may be requested to use a shielded twisted pair cable E Wireless LAN Option B 9700 WLAN QM R Standard Conforming to IEEE802 1 1a IEEE802 11b and IEEE802 11 Protocol IP RFC791 ICMP RFC792 UDP RFC768 TCP RFC793 896 ARP RFC826 HTTPD RFC1866
11. Command error The following message appears PC001 0A00 0300 B SX5T V1 0A e When the error command is shown 3FH appears for codes other than codes 20H to 7FH and AOH to DFH e For details please refer to the B SX4T SXS5T Series External Equipment Interface Specification stored in the CD ROM EA1 3 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33059 APPENDIX 2 INTERFACE APPENDIX 2 INTERFACE NOTE To prevent radiation and reception of electrical noise the interface cables must meet the following requirements e In case of a parallel interface cable or serial interface cable fully shielded and fitted with metal or metallised connector housings Keep as short as possible Should not be bundled tightly with power cords Should not be tied to power line conduits A parallel interface cable to be used should conform to IEEE 1284 E Parallel interface Centronics Standard Mode Conforming to IEEE1284 Compatible mode SPP mode Nibble mode ECP mode Data input method 8 bit parallel Control signal SPP Mode Nibble Mode ECP Mode nStrobe HostClk HostClk PtrClk PeriphClk PeriphAck Perror AckDataReq NAckReverse nPeriphRequest IEEE1284Active IEEE1284Active Data input code ASCII code European 8 bit code Graphic 8 bit code JIS8 code Shift JIS Kanji code JIS Kanji code Receive buffer 6M byte EA2 1 APPENDIX 2 Connector INTERFACE ENGLISH VERSION EO1 33059 APPENDIX
12. Current type THERMAL HEAD Vi V1 sed i THERMAL HEAD Vi TPH128R4 FEED THERMAL HEAD v2 HEAD V2 Enhanced type eee ee 28R5 After selecting a print head type press the PAUSE key E2 32 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 9 Setting an Operating Environment 2 9 2 Dump Mode Setting While lt 4 gt DUMP MODE is displayed on the LCD Message Display press the PAUSE key to enter the Dump Mode In the Dump Mode data in the receive buffer are printed Data are expressed in hexadecimal values This operation allows the user to verify programming commands or debug the program When lt 4 gt DUMP MODE appears press the PAUSE key A S 7a V uia m C pez JJ D S N oO amp M Mm O Use the FEED or RESTART key to choose a receive buffer to be dumped BUFFER RS 232C BUFFER CENTRO RESTART BUFFER NETWORK BUFFER BASIC 1 BASIC Interpreter Interface Interpreter buffer FEED pene E EREE BUFFER BASIC 2 BASIC Interpreter Interpreter gt Printer buffer BUFFER USB After selecting the receive buffer press the PAUSE key lt 4 gt DUMP MODE PRINT ON DEMAND Use the FEED or RESTART key to select a printing method PRINT ON DEMAND Prints 166 lines of data approx 50cm then stops To print the subsequent data choose a printing FEED method again and press the PAUSE key NOTES 1 When ON DEMAND is selected it is required to choose a p
13. Owner s Manual Waste Recycling information for users Following information is only for EU member states The use of the crossed out wheeled bin symbol indicates that this product may not be treated as general household waste es By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about the take back and recycling of this product please contact your supplier where you purchased the product This product is equipped with a wireless communication device TEC RFID US1 B 9704 RFID U1 US R TEC RFID EU1 B 9704 RFID U1 EU R Please be sure to read the enclosed precaution for handling of wireless communication devices before using this product Precautions for Handling of Wireless Communication Devices RFID kit TEC RFID US1 B 9704 RFID U1 US R TEC RFID EU1 B 9704 RFID U1 EU R For all countries and areas This product is a wireless communication device and the use of this product is restricted to the following countries or areas If the product is used in the countries or areas other than the following you may be punished according to the laws of those countries or areas TEC RFID US1 B 9704 RFID U1 US R USA Canada TEC RFID EU1 B 9704 RFID U1 EU R Austria Belgium Cyprus Czech Republic Denmark Estonia Finland Franc
14. SPEED 115200 bps RESTART SPEED 38400 bps SPEED 19200 bps SPEED 9600 bps FEED SPEED 4800 bps SPEED 2400 bps After selecting a baud rate press the PAUSE key 4 Data Length Selection This parameter is to choose a communication data length of the RS 232C interface 7 bits is used when transmitting alphanumeric data only 8 bits is used to when transmitting special characters Be sure to match a setting with a host computer When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET DATA LENG 8bits Use the FEED or RESTART key to select a desired option RESTART DATA LENG 8bits FEED DATA LENG 7bits After selecting a data length press the PAUSE key E2 18 2 PRINTER SETUP ENGLISH VERSION E01 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont NOTES When using the hardware flow control the control signals and data must be in pairs between the printer and the PC Printer Host TD RD RD TD RTS CTS CTS RTS DSR DTR DTR DSR Refer to the RS 232C connector s pin layout in APPENDIX 2 Check if the printer and the PC is properly connectable with your cable Be careful that there are two types of RS 232C cable straight cable and cross cable Use a straight cable for this printer NOTE The following is the detailed descriptions for each transmission control code 1 XON XO
15. 2 PRINTER SETUP ENGLISH VERSION E0O1 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont NOTE Be careful if the printer is turned off without pressing the PAUSE key the selected value does not become effective NOTE The following fonts do not support a zero with slash Bit Map Font OCR A OCR B GOTHIC 725 Black Kanji Chinese Outline Font Price Font I Price Font 2 Price Font 3 DUTCH 801 Bold BRUSH 738 Regular GOTHIC 725 Black True Type Font 1 Character Code Selection This parameter is to choose a character code used for printing Printed characters differ depending on a chosen character code and font For details of characters refer to the B SX4T SX5T Series External Equipment Interface Specification Printer Command Manual When lt 2 gt PARAMETER SET appears press the PAUSE key lt 2 gt PARAMETER SET FONT CODE PC 850 Use the FEED or RESTART key to select a desired option RESTART FEED Tao aololrarol oly ol oly ol ol ol od ol ol oo O O Of Of Of Of Of Of Of Off OF OF OI OF OI O ZIZI ZIZI 2 Z2y Zia zy zi zl Zi Zi Zi Zl 2 SS SS 40 Sq Sq StS Sal ll a a a QO VFo ororloryor yolrfotyOtl Of OF Of Of Of O O O O Of Of Of Of OF Of OF OF OI OF QI OF OI O OToyYoHToOyOYTOYTOYFOFOYF OTOTyY OY OYTO OY Oo mimi mimi mi mi mi mi mi mi m mi mi m m m CC DiS cl vi vil vil vil vil vil vil vil vil vil
16. A real time voltage being detected by the Feed Gap Sensor is displayed E When using the Feed Gap Sensor 1 Measure a voltage at a blank part of label and a label gap respectively At this time write down the midpoint of both voltages This value is used later for a threshold setting Example Print area 2 4V Gap 4 0V Midpoint 3 2V NOTES Il When measuring a voltage at a blank area be careful not to align a pre print with the sensor by mistake 2 Confirm that there is at least 0 7V difference between the two values If the difference in voltage is less than 0 7V a print start position cannot be detected In that case please consider changing the media type 3 Make sure that the Top Cover is closed when measuring the voltages 2 Press and hold the RESTART or FEED key for about 3 seconds aligning a blank part of print area with the Feed Gap Sensor 3 When storing a media level voltage is completed an asterisk is displayed on the right side of a voltage Press the PAUSE key 4 The display changes as shown on the left E2 67 2 PRINTER SETUP ENGLISH VERSION E01 33059 2 13 Threshold Setting 2 13 Threshold Setting Cont E Storing a No Media Level Voltage The following is how to set a No media level voltage that is used to detect a paper end If a NO PAPER is displayed even if the media has not run out yet this voltage needs to be set ag
17. C Humidity 20 to 90 No Condensation EA2 5 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33059 APPENDIX 2 INTERFACE E RFID Option e B 9704 RFID U1 US Module AWID MPR 1I510A RM Frequency 902 MHz to 928 MHz FH SS Frequency Hopping Spectrum Spread Output 500 mW Available RFID tag EPC Class 0 1 ISO018000 6B e B 9704 RFID U1 EU Module AWID MPR 1580A RM Frequency 869 5 MHz Output 500 mW Available RFID tag EPC Class 0 1 ISO018000 6B e B 9704 RFID H1 QM Module TagSys MEDIOSO002 Not included in an optional kit Frequency 13 56 MHz Output 200 mW Available RFID tag TagSys C210 C220 C240 I Code Tag it ISO15693 PCMCIA Interface Option B 9700 PCM QM R The PCMCIA Interface board allows use of the ATA card or flash memory card when connected to the CPU PC board e Conforming to PCMCIA V2 1 JEIDA V4 2 e Number of slots 1 Type H slot e Available cards Refer to Section 2 8 Inserting the Optional PCMCIA Cards EA2 6 APPENDIX 3 POWER CORD ENGLISH VERSION EO1 33059 APPENDIX 3 POWER CORD APPENDIX 3 POWER CORD When purchasing the power cord Since the power cord set is not enclosed in this unit please purchase an approved one that meets the following standard from your authorized TOSHIBA TEC representative As of September 2004 Certification Certification Certification Country Agency Haik Country Agency Hark Country Agency ak Australia Sweden SEMKKO Austria OVE Belgi
18. RESTART key to select a desired option AUTO HD CHK OFF R ESTART Auto print head broken element check is not performed FEED l AUTO HD CHK ON Auto print head broken element check is performed After selecting auto print head check press the PAUSE key 19 Centronics Interface ACK BUSY Timing Selection This parameter is to choose an ACK BUSY timing of the Centronics interface TYPE has been chosen as default but if a communication error occurs or a communication is not properly made change to TYPE2 When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET ACK BUSY TYPE1 Use the FEED or RESTART key to select a desired option ACK BUSY TYPE1 pag A rise of ACK signal and a release of BUSY h ime FEED USY occur at the same time ACK BUSY TYPE2 A fall of ACK signal and a release of BUSY occur at the same time After selecting an ACK BUSY timing press the PAUSE key E2 26 2 PRINTER SETUP ENGLISH VERSION E0O1 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont NOTE When WEB PRINTER ON is selected the status of the printer connected in a network can be checked through the Web browser 20 Web Printer Function Selection This parameter is to choose whether to use the printer as a web printer When lt 2 gt PARAMETER SET appears press the PAUSE k
19. UPC E 5 digits UPC A UPC A 2 digits UPC A 5 digits MSI ITF NW 7 CODE39 CODE93 CODE128 EAN128 Industrial 2 to 5 Customer Bar Code POSTNET KIX CODE RM4SCC ROYAL MAIL 4STATE CUSTOMER CODE RSS14 Available two dimensional code Available font Times Roman 6 sizes Helvetica 6 sizes Presentation 1 size Letter Gothic 1 size Prestige Elite 2 sizes Courier 2 sizes OCR 2 types Gothic 1 size Outline font 4 types Price font 3 types Rotations 0 90 180 270 Standard interface Serial interface RS 232C Parallel interface Centronics Expansion I O interface Optional interface PCMCIA interface B 9700 PCM QM R USB interface B 9700 USB QM R LAN interface B 9700 LAN QM R Wireless LAN board B 9700 WLAN QM R NOTES Data Matrix is a trademark of International Data Matrix Inc U S PDF417 is a trademark of Symbol Technologies Inc US OR Code is a trademark of DENSO CORPORATION Maxi Code is a trademark of United Parcel Service of America Inc U S E6 2 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33059 7 1 Media 7 SUPPLY SPECIFICATIONS 7 1 Media Please make sure that the media being used is approved by TOSHIBA TEC The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC For information regarding TOSHIBA TEC approved media please contact a TOSHIBA TEC authorised service representative 7 1 1 Media Ty
20. jewellery clothing etc being drawn into the moving parts be sure to load the ribbon once the printer has stopped moving completely The print head becomes hot immediately after printing Allow it to cool before loading the ribbon To avoid injury be careful not to trap your fingers while opening or closing the cover CAUTION Be careful not touch the Print Head Element when raising the Print Head Block Failure to do this may cause missing dots by static electricity or other print quality problems There are two types of media available for printing on these are thermal transfer media and direct thermal media a chemically treated surface DO NOT LOAD a ribbon when using a direct thermal media 1 Rotate the Ribbon Stoppers counterclockwise by 90 and move them back to the end of the Ribbon Shafts Restore the Ribbon Stoppers to the former orientation by turning them clockwise Ribbon Shaft 2 Leaving plenty of slack between the ribbon spools place the ribbon onto the Ribbon Shafts as shown below Ribbon Shaft Print Head Block Ribbon Take up Roll CAUTION When loading or replacing the media or a ribbon be careful not to damage the print head with a hard object like a watch or a ring a Care must be taken not to allow Care must be taken not to allow the metal or glass part of a watch a metal object like a ring to touch to touch the print head edge the print head ed
21. lt 2 gt PARAMETER SET RBN NEAR END 70m Use the FEED or RESTART key to select a desired option RESTART Near end is detected when the remaining ribbon is 70m long FEED Near end is detected when the remaining ribbon is 30m long RBN NEAR END OFF Ribbon end is not detected After selecting the ribbon near end function press the PAUSE key 23 Expansion I O Interface Type Selection This parameter is to choose a type of the Expansion I O interface operating mode This parameter should be set depending on the expansion I O control specification of the device to be connected via the expansion I O interface For details refer to the External Equipment Interface Specification When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET EX I O TYPE1 Use the FEED or RESTART key to select a desired option RESTART TYPE1 Standard mode l FEED TYPE2 Inline mode After selecting an Expansion I O Interface type press the PAUSE key E2 28 2 PRINTER SETUP ENGLISH VERSION E01 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont NOTE If the printer and the PC are connected by USB plug amp play will be automatically enabled regardless of the setting of this parameter 24 Centronics Interface Selection This parameter is to choose the type of the Centronics interface operating mode When
22. 1 4 2 4 2 9 5 5 Printing method 6 1 Printing speed 1 1 6 1 A5 2 Print start position fine adjustment 2 59 Print tone fine adjustment 2 63 R Reflective sensor 7 3 Resolution 6 1 A5 2 RFID A2 7 A5 2 RFID module 1 5 Ribbon 2 10 7 6 7 7 A5 2 Ribbon shaft 1 4 2 10 Ribbon stopper 1 4 2 10 Ribbon width 7 6 RS 232C 1 3 2 12 2 18 2 19 6 2 A2 1 INDEX ENGLISH VERSION E01 33059 INDEX S Serial interface 1 3 2 12 6 2 A2 4 Strip mode 2 7 7 1 A5 2 T Tag 2 4 7 1 A5 2 Thermal direct 2 63 6 1 A5 2 Thermal transfer 2 63 6 1 A5 2 Transmissive sensor 7 2 U USB interface 1 3 1 5 2 12 6 2 A2 3 A5 2 W Web printer 2 26 Wireless LAN 1 1 1 3 1 5 2 12 6 2 A2 5 TOSHIBA TEC CORPORATION DU 01 33059
23. FEED key Pressing the FEED key one time RBN ADJ lt FW gt 0 causes a step change up to 15 steps RESTART RBN ADJ lt FW gt 1 Pressing the RESTART key one RBN ADJcEWs gt 2 time causes a 1 step change up to ibe Motor Torque 0 steps RBN ADJ lt FWs 15 Low After selecting a fine adjustment value or to skip this menu press the PAUSE key Feed Motor RBN ADJ lt BK gt NOTES lt 38 gt ADJUST SET RBN ADJ lt BK gt 5 Choose a desired value by using the High RESTART or FEED key Pressing the FEED key one time RBN ADJ lt BK gt 0 causes a I step change up to Pe RESTART RBN ADJ lt BK gt 1 time causes a 1 step change up to RBN ADJ lt BK gt 2 Motor Torque 0 steps FEED RBN ADJ lt BK gt 14 RBN ADJ lt BK gt 15 Low After selecting a fine adjustment value or to skip this menu press the PAUSE key E2 64 2 PRINTER SETUP ENGLISH VERSION E01 33059 2 13 Threshold Setting 2 13 Threshold Setting NOTES I Failure to feed more than 1 5 labels may result in an incorrect threshold setting 2 While the Top Cover is raised the PAUSE key does not work 3 A paper end error cannot be detected during paper feed To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark When the media is pre printed the darker or mo
24. LCD ENGLISH Use the FEED or RESTART key to select a desired option FRENCH GERMAN RESTART FEED After selecting a language press the PAUSE key 9 Auto Forward Wait Selection This parameter is to choose whether to activate the Auto Forward Wait function or not This function used in the cut mode automatically feeds the media forward for about 18 mm if there is more than second idle time after printing to prevent the top edge of the media from curling When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET FORWARD WAIT OFF Use the FEED or RESTART key to select a desired option RESTART e Not activated After selecting an auto forward wait press the PAUSE key E2 20 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting When ON is selected pressing the PAUSE key will result that the LCD Message Display shows the stop position fine adjustment value setting Cont screen lt 2 gt PARAMETER SET POSITION 0 0mm RESTART FEED FEED key Pressing the FEED key one time causes a O 5mm change up to 5 0 mm RESTART key Pressing the RESTART key one time causes a 0 5mm change up to 5 0 mm After selecting an auto forward wait press the PAUSE key 10 Head Up Cut Rewinder Selection This parameter is to choose whether to activate the h
25. Pass the media around the Damper then pull the media towards the front of the printer 7 Align the projection of the Supply Holder with the groove of the NOTE Supply Shaft and push the Supply Holder against the media until the Do not over tighten the Locking media is held firmly in place This will centre the media Ring of the Supply Holder automatically Then turn the Locking Ring clockwise to secure the Supply Holder D o Groove Damper Supply Holder Projection Media Supply Shaft In case of a label rolled with the print side facing inside Locking Ring In case of a label rolled with the print side facing outside _ oo mF A te Media Damper 8 Place the media between the Media Guides adjust the Media Guides to the media width and tighten the Locking Screw 9 Check that the media path through the printer is straight The media should be centred under the Print Head Media Guide Print Head Supply Holder Locking Screw Media Media Guide E2 5 2 PRINTER SETUP ENGLISH VERSION E01 33059 2 4 Loading the Media 2 4 Loading the Media Cont NOTE Be sure to set the black mark sensor to detect the centre of the black mark otherwise a paper jam or no paper error may occur 10 Lower the Print Head Block until it stops 11 After loading the media it may be necessary to set the Media Sensors used to detect the print start position for label or tag printing
26. QQ TEC B 852 B 852 TS12 QQ TEC B 852 R 852 TS22 QQ R B 682 TS10 QQ US B 852 TS12 QQ US 852 TS22 QP R B 682 TS10 QP B 852 TS12 QP TEC B 872 B 872 QQ TEC B 882 B 882 TS10 QQ TEC B SA4G B SA4TM GS12 QM R B 872 QQ US B 882 TS10 QQ US B SA4TP GS12 QM R B 872 QP B 882 1TS10 QP TEC B SA4T B SA4TM TS12 QM R TEC B SA4T B SA4TM TS12 CN TEC B SP2D B SP2D GH20 QM B SA4TP TS12 QM R_ CN B SA4TP TS12 CN B SP2D GH30 QM B SP2D GH30 QM B SP2D GH20 QM R B SP2D GH30 QM R B SP2D GH30 QM R TEC B SV4 B SV4D GS10 QM TEC B SX4 B SX4T GS10 QQ TEC B SX4 CN B SX4T GS10 CN B SV4D GH10 QM B SX4T GS10 QQ US B SX4T GS20 CN B SV4D GS10 QM R B SX4T GS10 QP B SV4D GH10 QM R B SX4T GS20 QQ B SX4T GS20 QQ US B SX4T GS20 QP B SX4T GS20 QM R TEC B SX5 B SX5T TS12 QQ TEC B SX5 CN B SX5T TS12 CN TEC B SX6T R B SX6T TS12 QM R B SX5T TS12 QQ US B SX5T TS22 CN B SX5T TS12 QP B SX5T TS22 QQ B SX5T TS22 QQ US B SX5T TS22 QP B SX5T TS22 QM R T3 TEC B SX8T R B SX8T TS12 QM R TEC CB 416 CB 416 T3 QQ TEC CB 426 CB 426 T3 QQ CB 416 T3 QQ US T3 CB 426 T3 QQ US CB 416 T3 QP CB 426 T3 QP E2 40 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers 9 The Use Existing Driver screen is displayed Select Replace existing driver then click on the Next button If you install the printer driver for the first time this screen is not displayed 10 Change the printer name if necessary
27. SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET BACK SPEED STD Use the FEED or RESTART key to select a desired option RESTART BACK SPEED STD STD 3 inch second l BACK SPEED LOW LOW 2 inch second After selecting the Back Feed Speed press the PAUSE key 29 Maxi Code Specification Selection This parameter is to choose a Maxi code specification When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET MAXI CODE TYPE1 Use the FEED or RESTART key to select a desired option RESTART TYPE1 Compatible specification with the B X series FEED TYPE2 Specification for specific home delivery company After selecting a Maxi code specification press the PAUSE key E2 31 2 PRINTER SETUP ENGLISH VERSION E0O1 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont NOTE When the installed print head type is changed this parameter should be also changed accordingly Failure to do this may affect the print quality or print head life 30 Print Head Type Selection This parameter is to choose the print head type that is actually installed When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET THERMAL HEAD V2 Use the FEED or RESTART key to select a desired option
28. SX5T TS12 QQ US B SX5T TS22 CN B SX5T TS12 QP B SX5T TS22 QQ B SX5T TS22 QQ US B SX5T TS22 QP B SX5T TS22 QM R TEC B SX8T R B SX8T TS12 QM R TEC CB 416 CB 416 T3 QQ TEC CB 426 CB 426 T3 QQ T3 CB 416 T3 QQ US T3 CB 426 T3 QQ US CB 416 T3 QP CB 426 T3 QP E2 38 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers 6 The screen to select the existing installed printer driver or use the new one is displayed Select Replace existing driver then click on the Next button If you install the printer driver for the first time this screen is not displayed 7 Select the port to be used for printing from the Available ports list then click on the Next button 8 Change the printer name if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Finish button 9 The printer driver is installed When installation is completed the new printer icon is added in the Printers folder E2 39 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers Windows 2000 XP 1 2 3 4 5 6 7 8 Log on to your host computer as a member who has full control access privilege concerning the printer settings Select Settings Printers from the Start menu to open the printer folder Double click on the Add Printer icon The Add Printer Wiza
29. To insure the best operating environment and to assure the safety of the operator and the equipment please observe the following precautions e Operate the printer on a stable level operating surface in a location free from excessive humidity high temperature dust vibration or direct sunlight e Keep your work environment static free Static discharge can cause damage to delicate internal components e Make sure that the printer is connected to a clean source of AC Power and that no other high voltage devices that may cause line noise interference are connected to the same mains e Assure that the printer is connected to the AC mains with a three prong power cable that has the proper ground earth connection e Do not operate the printer with the cover open Be careful not to allow fingers or articles of clothing to get caught into any of the moving parts of the printer especially the optional cutter mechanism e Make sure to turn off the printer power and to remove the power cord from the printer whenever working on the inside of the printer such as changing the ribbon or loading the media or when cleaning the printer e For best results and longer printer life use only TOSHIBA TEC recommended media and ribbons e Store the media and ribbons in accordance with their specifications e This printer mechanism contains high voltage components therefore you should never remove any of the covers of the machine as you may rece
30. a O Use the FEED or RESTART key to select a desired option CODE AUTO Automatic selection RESTART CODE ESC LF NUL Manual selection FEED CODE Manual selection ab CODE MANUAL Control codes should be specified When CODE MANUAL is selected and the PAUSE key is pressed the LCD display will show the setting screen of CONTROL CODE to CONTROL CODES3 as follows lt 2 gt PARAMETER SET CONTROL CODE1 1B CONTROL CODE1 FF RESTART CONTROL CODE1 FE CONTROL CODE1 FD RAZ FEED CONTROL CODE1 02 CONTROL CODE1 01 CONTROL CODE1 00 z After setting the control code for Control Code 1 press the PAUSE key to show the CONTROL CODE2 screen In a same manner press the PAUSE key after setting the control code for Control Code 2 to display the CONTROL CODE3 screen CONTROL CODE1 PAUSE CONTROL CODE2 CONTROL CODE3 Press the PAUSE key after setting the control code for Control Code 3 and the Strip Wait Status Selection screen will appear E2 23 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting 14 Strip Wait Status Selection Cont This parameter is to choose when the printer sends a strip wait status 05H to a host in response to a status request command When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET PEEL OFF STS OFF Use the FEED or RESTA
31. and the Ambient Thermistor are displayed 2 Black Mark Sensor Status Display Voltage being detected by the Black Mark Sensor is displayed 3 Black Mark Sensor Adjustment Using the media actually used a media level voltage is stored 4 Feed Gap Sensor Status Display PAUSE Voltage being detected by the Feed Gap Sensor is displayed 5 Feed Gap Sensor Adjustment Using the media actually used a media level voltage is stored Black Mark Sensor Feed Gap Sensor Status Display No media No media level voltage detected by the Black Mark Sensor Feed Gap Sensor is displayed PAUSE 7 Black Mark Sensor Feed Gap Sensor Adjustment No media No media level voltage is stored 8 Ribbon End Sensor Status Display Voltage being detected by the Ribbon End Sensor is displayed p JJ V gt U Z m NZ gt 0 MNO PI lt gt c FEED or RESTART T oh m my JV pW DY o m Z m aZ NZ lt V SOL a O a JJ gt gt lt U J FEED or RESTART 6 T A my Cp 2m E ae NJ o gt lt 0 aa lt 5 gt SENSOR ADJ RIBBON 3 1V FEED or RESTART i lt 5 gt SENSOR ADJ 9 Ribbon End Sensor Adjustment Using the ribbon actually used a ribbon level voltage is stored ag E2 66 2 PRINTER SETUP 2 13 Threshold Setting Cont Voltage at a black mark Midpoint Threshold voltage Voltage at a print area lt 5 gt SENSOR ADJ REFLECT 4
32. and select whether or not you use the printer as the default printer Yes or No Click on the Next button 11 Select whether or not the printer will be shared with other network users Shared or Not shared Click on the Next button 12 Select whether or not the test page will be printed Yes or No then click on the Finish button 13 If the Digital Signature Not Found screen is displayed click on the Yes button 14 When the Completing the Add Printer Wizard screen is displayed click on the Finish button 15 When installation is completed the new printer icon is added in the Printers folder E2 41 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers 2 USB Interface Installation starts by the operating system s plug and play function Windows 98 Me 1 Turn the printer ON then connect it to your host computer with the USB cable The New Hardware Found dialog box is displayed and USB Device is detected Hew Hardware Found 2 After a while the Add New Hardware Wizard dialog box is displayed Select Specify the location of the driver Advanced then click on the Next button Add New Hardware Wizard E2 42 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers 3 Select Search for the best driver for your device Recommended Mark the Speci
33. and stable location 2 1 Installation Fit the supplied fan filter to the ventilation of the 2 2 Fitting the Fan Filter printer Connect a power cord to the power inlet of the 2 3 Connecting the Power printer then to an AC outlet Cord 2 4 Loading the Media 2 4 Loading the Media In case of thermal transfer printing load the 2 5 Loading the Ribbon ribbon _ e 2 6 Connecting the Cables to Your Printer 2 7 Turning the Printer ON OFF Set the printer parameters in the system mode 2 9 Setting an Operating Turning the power ON Setting the operating environment Environment If necessary install the printer driver in your host 2 10 Installing the Printer Installing the printer driver computer Drivers Make a print test in your operating environment 2 11 Print Test and check the print result Position and Print Tone Fine If necessary fine adjust the print start position 2 12 Position and Print Tone adjustment cut strip position print tone etc Hie Adieanent eee Ls If the print start position cannot be detected properly when pre printed label is used set the threshold automatically Print test tha 2 13 Threshold Setting If the print start position cannot be detected properly even an automatic threshold setting is performing manually set the threshold 2 13 Threshold Setting E2 1 2 PRINTER SETUP 2 1 Installation ENGLISH VERSION E01 33059 2 1 Installation
34. at the centre of the Print Head Print quality in the 3 mm area from the print head stop position including 1 mm non printable area for print speed slow down is not guaranteed E7 3 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33059 7 1 Media 7 1 5 RFID Tags Available RFID tag types are different depending on the RFID modules as follows E 6 9704 RFID U1 US R and B 9704 RFID U1 EU R e EPC Class 1 e SO18000 6B E B 9704 RFID H1 QM R e TAGSYS C210 e TAGSYS C220 e TAGSYS C240 e I Code e Tag it e ISO15693 Cautions for using RFID Tags 1 Lift up of Print Head An RFID tag chip or the print head may be damaged when the print head passes over the chip This can be prevented by using the ribbon saving module standard feature for the B SX5T and optional for the B SX4T The print head is lifted by the ribbon saving module when it passes over the chip to prevent it from touching the chip The print head is lifted by approximately 1 mm from the platen 2 Storage of RFID Supplies Do not store RFID tags close to printers or their communication performance may not be as specified when they are used 3 Roll type RFID Supplies When RFID supplies are to be rolled roll hardness must be concerned Although it depends on the type of glue tag and backing paper RFID tag embedded labels tend to stay rolled Especially when they are wound outside a paper jam error may occur Unless otherwise specified it is recom
35. features are available e Superior hardware including the specially developed 12 dots mm 306 dots inch thermal print head which will allow very clear print at a printing speed of 76 2 mm sec 3 inches sec 127 0 mm sec 5 inches sec or 203 2 mm sec 8 inches sec e Besides the optional Cutter Module there are also an optional PCMCIA Interface Board LAN Interface Board Wireless LAN Board the USB Interface Board the RFID module and the Fanfold Paper Guide Module 1 3 Unpacking Unpack the printer as per the Unpacking Instructions supplied with the printer NOTES 1 Check for damage or scratches on the printer However please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product Keep the cartons and pads for future transportation of the printer E1 1 1 PRODUCT OVERVIEW ENGLISH VERSION E01 33059 1 4 Accessories 1 4 Accessories NOTE As a power cord is not supplied with this printer please purchase one that meets each country s safety standard For details refer to APPENDIX 3 When unpacking the printer please make sure all the following accessories are supplied with the printer L CD ROM 1 pc P No 7FM01647000 lt Contents gt e Bar code print application Bartender ultra lite e Windows Driver e Owner s Manual e Specifications Programming Key operation etc e Product information Catalo
36. in rewinder mode Printer mode of operation where a strip module is installed to take up printed media onto the build in rewinder Cut mode Printer mode of operation where an optional cutter module is installed to automatically cut media from the supply roll after they are printed The print command can specify to cut every media or to cut after a set number of media have been printed Cutter module A device used to cut the media DPI Dot Per Inch The unit used to express print density EA5 1 ENGLISH VERSION E01 33059 APPENDIX 5 GLOSSARIES Expansion I O interface An interface circuit that may be installed into printer to allow the printer to be connected to an external device such as a wrapping machine and to receive feed print start and pause signals from the external device and to send back print pause and error status signals to the external device Feed gap sensor A transmissive sensor which detects the difference of potential between the gap between labels and the label to find the print position of the label Font A complete set of alphanumeric characters in one style of type E g Helvetica Courier Times Gap Clearance between labels IPS Inch per second The unit used to express print speed Label A type of media with adhesive backing LCD Liquid Crystal Display Installed on the operation panel and displays operation modes error message and so on Media Material on which data is p
37. number of media to be printed NO PAPER 125 B SX5T VI1 0A 3 To clear the error press the RESTART key The printer resumes printing ON LINE B SX5T V1 0A 4 If the PAUSE key is pressed during printing the printer stops printing temporarily The number on the right side shows the remaining number of media to be printed PAUSE 52 B SX5T V1 0A 5 When the RESTART key is pressed the printer resumes printing ON LINE B SX5T V1 0A A reset operation clears the print data sent from the computer to the printer and returns the printer to an idle condition 1 The printer is turned on standing by or printing ON LINE B SX5T V1 0A 2 To stop printing or clear the data sent from the computer press the PAUSE key The printer stops printing PAUSE 52 B SX5T V1 0A 3 Press and hold the RESTART key for 3 seconds or longer lt Il gt RESET 4 Press the PAUSE key The data sent from the computer will be cleared and the printer returns to an idle condition ON LINE B SX5T V1 0A E9 2 4 MAINTENANCE ENGLISH VERSION E01 33059 4 1 Cleaning 4 MAINTENANCE WIA DA VV APN 1 Be sure to disconnect the power cord before performing maintenance Failure to do this may cause an electric shock To avoid injury be careful not to pinch your fingers while opening or closing the cover and print head block The print head becomes hot immediately after printing Allow it to cool before
38. on the printer and confirm that ONLINE appears on the LCD Message Display 2 Press the PAUSE key to pause the printer 3 Hold down the RESTART key for three seconds until lt 1 gt RESET PAUSE is displayed PAUSE i The System Mode consists of the following menus neon na Oraa lt I gt RESET This menu is used to clear print data sent from a PC and return the printer to an idle state Refer to Section 3 3 Reset lt 2 gt PARAMETER SET This menu is used to set the printer parameters Refer to Section 2 9 1 Parameter Setting FEED RESTART lt 2 gt PARAMETER SET FEED RESTART y l l lt 3 gt ADJUST SET This menu is used to make a fine adjustment of a print start position cut position etc lt 3 gt ADJUST SET Refer to Section 2 12 Position and Print Tone Fine Adjustment FEED RESTART lt 4 gt DUMP MODE This menu is used to print the data in the receive Y buffer for debug Refer to Section 2 9 2 Dump Mode Setting lt 5 gt EXPAND MODE This menu is used to start the program for lt 4 gt DUMP MODE FEED RESTART BASIC mode Refer to Section 2 9 3 BASIC Expansion _ A fein FEED RESTART NOTES System Mode menus can be selected with the RESTART or FEED key To enter each of the above System Mode menus press the PAUSE key when the menu is displayed If the PAUSE key is pressed with lt 1 gt RESET being displayed the printer will turn to an idle
39. performing any maintenance Do not pour water directly onto the printer 4 1 Cleaning 4 1 1 Print Head Platen Sensors CAUTION 1 Do not use any volatile solvent including thinner and benzene as this may cause discoloration to the cover print failure or breakdown of the printer Do not touch the Print Head Element with bare hands as static may damage the Print Head This chapter describes how to perform routine maintenance To ensure the continuous high quality operation of the printer you should perform a regular maintenance routine For high throughput it should be done on a daily basis For low throughput it should be done on a weekly basis To maintain the printer performance and print quality please clean the printer regularly or whenever the media or ribbon is replaced Turn off the power and unplug the printer Open the Top Cover Turn the Head Lever to Free position then release the Ribbon Shaft Holder Plate Open the Print Head Block Remove the ribbon and media or A 0 N CAUTION When cleaning the print head be careful not to damage the print head with a hard object like a watch or a ring Care must be taken not to allow Care must be taken not to allow a the metal or glass part of a watch metal object like a ring to touch to touch the print head edge the print head edge Since the print head element can be easily damaged by shock please treat it carefully by not h
40. state and the message will change to ONLINE E2 15 2 PRINTER SETUP 2 9 1 Parameter Setting ENGLISH VERSION E0O1 33059 2 9 Setting an Operating Environment While lt 2 gt PARAMETER SET is displayed on the LCD Message Display press the PAUSE key to enter the Parameter Setting Mode The Parameter Setting Mode contains the following sub menus Each time the PAUSE key is pressed the sub menus are displayed sequentially 1 2 3 4 5 6 7 3 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Character code selection Character zero selection Baud rate selection Data length selection Stop bit selection Parity selection Flow control code selection LCD language selection Auto forward wait selection Head up cut Rewinder selection Solenoid type selection Ribbon saving function selection Control code selection Strip wait status selection FEED key function selection KANJI code selection EURO code selection Auto print head check selection Centronics ACK BUSY timing selection Web printer function selection Input prime selection Ribbon near end selection Expansion I O interface selection Centronics interface selection Plug amp Play selection Label end ribbon end selection Pre strip selection Reverse feed speed selection Maxi code specification selection Print head type selection E2 16
41. the print speed E2 11 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 6 Connecting the Cables to Your Printer 2 6 Connecting the T he following paragraphs vie ait aarti ae cables ee io printer to your host computer and will also show how to make cable ee to Your connections to other devices Depending on the application software Printer you use to print labels there are 4 possibilities for connecting the printer to your host computer These are e A serial cable connection between the printer s RS 232 serial connector and one of your host computer s COM ports Refer to APPENDIX 2 e A parallel cable connection between the printer s standard parallel connector and your host computer s parallel port LPT e An Ethernet connection using the optional LAN board e A USB cable connection between the printer s optional USB connector and your host computer s USB port Conforming to USB 1 1 The diagram below shows all the possible cable connections to the current version of the printer NOTES I The picture on the right shows the layout of the interface connectors when the options Parallel Interface Connector Centronics are fully installed It may be Serial Interface Connector RS 232C Expansion I O Interface Connector different depending on your system configuration Power nlet l The USB interface and LAN USB Interface Connector Option interface cannot be used at the PCMCIA
42. this product may cause radio interference in which case the user may be required to take adequate measures CAUTION 1 This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC 2 The contents of this manual may be changed without notification 3 Please refer to your local Authorised Service representative with regard to any queries you may have in this manual 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33059 1 1 Introduction 1 PRODUCT OVERVIEW 1 1 Introduction Thank you for choosing the TOSHIBA B SX5T series thermal printer This Owner s Manual contains from general set up through how to confirm the printer operation using a test print and should be read carefully to help gain maximum performance and life from your printer For most queries please refer to this manual and keep it safe for future reference Please contact your TOSHIBA TEC representative for further information concerning this manual 1 2 Features This printer has the following features e The print head block can be opened providing smooth loading of media and ribbon e Various kinds of media can be used as the media sensors can be moved from the centre to the left edge of the media e The strip module ribbon saving module and expansion I O interface board are provided on this printer as standard e When the optional interface board is installed Web functions such as remote maintenance and other advanced network
43. to this version uninstall the previous version of the printer driver before installing this printer driver Be sure to restart your host computer after you upgrade the printer driver When your operating system is Windows 98 or Windows Me be sure to restart your host computer after you uninstall the previous version of the printer driver Or the printer driver is not upgraded properly 2 Others If your operating system is Windows 2000 or Windows XP when plug and play printer installation in progress is stopped be sure to delete the printer detected and displayed on the Device Manager tab of the System Properties dialog box Before uninstalling the printer driver be sure to complete all of printing the status monitor and properties settings Before deleting a port be sure to check if other printers also use it If there are printers which use the port to be deleted change their port to another before deleting the port E2 53 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers 2 10 7 Using the Printer Driver For how to use the Printer Driver please refer to the Help for Windows Printer Drivers screen 1 Open the Properties screen of the Printer Driver 2 Clicking on the About tab causes the following screen to appear Click on the Help button amp TEC B SA4T Properties About tab TOSHIBA TEC CORPORATION htt barcede toshibatec coJjp https wwe
44. vil a Sols lalelelololeleyofofolololo Hoo l Sl Syl Ul Il pw I bo Il po It pm ll MHS OHS YAP SHSayayay ay ay s IH S After selecting a character code press the PAUSE key 2 Character Zero Selection This parameter is to choose the way to indicate zero between 0 and 8 When lt 2 gt PARAMETER SET appears press the PAUSE key twice lt 2 gt PARAMETER SET ZERO FONT 0 Use the FEED or RESTART key to select a desired option RESTART ZERO FONT 0 Without slash l ee E coin nana With slash After selecting a character zero press the PAUSE key E2 17 2 PRINTER SETUP ENGLISH VERSION E01 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont Communications Port COM1 Properties kd x General Port Settings Driver Resources Bits per second ESNI Data bits E Parity None Stop bits fi Flow control Xon Xoff Advanced Restore Defaults lt Reference gt Properties screen of Serial COM port under Windows98 3 Baud Rate Selection This parameter is to choose a baud rate of the RS 232C interface When the printer communicates with a host computer by serial interface be sure to match the setting with the host When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears SPEED 9600bps Use the FEED or RESTART key to select a desired option
45. 2 11 B Backing paper 2 7 7 1 Bar code 6 2 A5 1 Batch mode 2 7 7 1 A5 1 Black mark 2 6 7 1 7 3 A5 1 Black mark length 7 1 Black mark sensor 2 6 2 67 4 2 A5 1 Built in rewinder 2 8 A5 1 C Centronics 1 3 2 12 2 26 2 29 6 2 A2 2 Cut mode 2 9 7 1 A5 1 Cut strip position fine adjustment 2 59 Cutter module 1 1 1 5 2 9 2 56 4 3 A5 1 E Effective Print length 7 1 Effective print width 7 1 ERROR LED 1 4 3 1 Al 1 Error message 5 1 Expansion I O interface 1 3 2 12 2 28 6 2 A2 6 A5 1 F Fan filter 1 2 2 3 Fanfold paper guide module 1 5 Feed gap sensor 2 6 2 67 4 2 A5 1 Flash memory card 1 5 2 14 G Gap 2 6 7 2 A5 1 Gap length 7 1 Guaranteed print area 7 3 H Head lever 1 4 2 4 I Input voltage 6 1 Interface 2 12 6 2 A2 1 Issue mode 2 7 2 55 6 1 ENGLISH VERSION E01 33059 INDEX J Jammed media 5 5 L Label 2 4 7 1 7 2 A5 1 LAN interface 1 1 1 5 2 12 6 2 LCD language 2 20 LCD message display 1 3 1 4 2 15 3 1 6 1 M Media 7 1 7 7 A5 1 Media pitch 7 1 Media sensor 2 6 O ON LINE LED 1 4 3 1 Al 1 Operation Panel 1 3 1 4 3 1 P Parallel interface 1 3 2 12 6 2 A2 2 PCMCIA card 1 5 2 14 PCMCIA interface 1 1 1 5 2 14 6 2 A2 7 Platen 1 4 4 2 Power consumption 6 1 Power cord 2 3 A3 1 POWER LED 1 4 3 1 Al 1 Power switch 1 3 2 3 2 13 Pre printed media 2 55 2 65 7 7 A5 2 Print head 1 4 2 4 2 32 4 2 Print head block
46. 2 59 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 12 Position and Print Tone Fine Adjustment e Example of Strip Position Fine Adjustment When setting 3 0 mm Print Head Compared with 0 0mm position the stop position after printing is shifted forward Label Stop position after r Platen printing Strip Plate Backing Paper When setting 0 0 mm 3mm e gt _ Stop position mF X printing When setting 3 0 mm Compared with 0 0mm position the stop position after printing is shifted backward Stop position after printing E2 60 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 12 Position and Print Tone Fine Adjustment 2 12 Position and Print Reverse Feed Amount Fine Adjustment Tone Fine Adjustment Cont Ae BACK ADJ 5 0mm BACK ADJ 9 5mm NOTES Choose a desired value by using the RESTART BACK ADJ 9 0mm RESTART or FEED key RRS UAR EACRADA EON Pressing the FEED key one time causes a 0 5mm change up to 9 5 mm Pressing the RESTART key one time causes a 0 5mm change up to 9 5 mm BACK ADJ 0 5mm BACK ADJ 0 0mm BACK ADJ 0 5mm FEED BACK ADJ 9 0mm BACK ADJ 9 5mm After selecting a fine adjustment value press the PAUSE key e Example of Reverse Feed Amount Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the print start position after a reverse feed is shifted forward Print St
47. 2 INTERFACE PIN Signal No SPP Mode Nibble Mode ECP Mode HostClk HostClk Data 1 PeriphClk PeriphAck 12 PEmor Ack DataReg nAckReverse ae nAutoFd HostBusy HstAck NC OV Tir ceases oxo ouassis np CHASSIS GND 18 45V For detection 45V Fordetection 45 V For detection TWISTED PAIR GND PIN1 TWISTED PAIR GND PIN2 TWISTED PAIR GND PIN3 TWISTED PAIR GND PIN4 TWISTED PAIR GND PINS TWISTED PAIR GND PINO TWISTED PAIR GND PIN7 TWISTED PAIR GND PINS TWISTED PAIR GND PIND TWISTED PAIR GND PINIO TWISTED PAIR GND IN11 TWISTED PAIR GND PIN31 nReverseRequest nPeriphRequest ov NC NC IEEE 1284Active IEEE1284 B Connector EA2 2 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33059 APPENDIX 2 INTERFACE E Serial interface Standard Type RS 232C Communication mode Full duplex Transmission speed 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 115200 bps Synchronization Start stop synchronization Start bit 1 bit Stop bit 1 bit 2 bit Data length 7 bit 8 bit Parity None EVEN ODD Error detection Parity error Framing error Protocol Unprocedure communication Data input code ASCII code European character 8 bit code graphic 8 bit code JIS8 code Shift JIS Kanji code JIS Kanji code Receive buffer 6M byte Connector ae rr 2 RD Received Data 3 TDransmit Data 4 CTS Clearto Send a ae 1 aa 20 DSR DataSetReady
48. 7C 7D 7B 43 7C 7D 7B 4C 43 3B 30 30 33 30 2C 30 30 32 30 2C 30 30 33 30 2C 30 36 36 30 2C 30 2C 32 7C 7D 7B 4C 43 3B 30 30 37 30 2C 30 30 32 30 2C 30 30 37 30 2C 30 36 36 30 2C 30 2C 39 7C 7D 7B 4C 43 3B 30 30 35 30 2C 30 30 32 30 44 45 46 47 48 49 4A 7C 7D 7B 50 43 31 30 3B 30 33 35 30 2C 30 34 30 30 2C 31 2C 31 2C 4B 2C 30 30 2C 42 3D 41 42 43 44 65 66 67 68 69 6A 6B 6C 6D 6E 6F 70 7C 7D 7B 50 56 30 32 3B 30 33 33 30 2C 30 36 36 30 2C 30 32 37 30 2C 30 32 35 30 2C 41 2C 30 30 2C 42 3D 42 7C 7D 7B 50 56 30 33 3B 3B 30 39 30 30 2C 30 31 38 30 2C 54 2C 48 2C 30 35 2C 41 2C 30 3D 31 32 33 34 35 36 37 38 39 30 AX 000 000 0 01 D0760 1100 0 7401 CIHLC 003 0 0020 0030 0660 0 21 LC 0070 0 020 0070 0660 0 91I LC 0050 0020 DEFGHIJI PC10 0 350 0400 1 1 K 0 0 B ABCDefghijkl mnopl PV02 0330 0660 0270 0250 A 00 B BI PV03 0900 0180 T H 0 5 A 0 1234567890 41 42 43 44 45 7C 7D 00 00 00 00 00 00 00 00 00 ABCDEI Feed direction Receive Buffer Size BASIC 1 8KB 512 lines BASIC 2 8KB 512 lines 1MB 65536 lines Required Label Length Media length RS 232C 198 2m 198 2m Network Interface 198 2m BASIC 1 BASIC 2 USB Media length required for printing all data in the receive buffer E2 34 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 9 Setting an Operating Environment 2 9 3 BASIC Expansion Mode While lt 5 gt EXPAND MDOE is displayed on the LCD Message Display press th
49. 8V lt 5 gt SENSOR ADJ TRANS 2 4V Voltage at a label gap Midpoint Threshold voltage lt 5 gt SENSOR ADJ TRANS 2 4V lt 5 gt SENSOR ADJ PE JRO 1V 14 8V ENGLISH VERSION E01 33059 2 13 Threshold Setting E When using the Black Mark Sensor 1 While lt 5 gt SENSOR ADJ is displayed press the PAUSE key until the message appears The displayed value is a real time voltage being detected by the Black Mark Sensor lt 5 gt SENSOR ADJ REFLECT 3 5V 2 Measure a voltage at a blank part of media and a black mark respectively At this time write down the midpoint between both voltages This value is used later for a threshold setting Example Print area 4 8V Black mark 2 4V Midpoint 3 6V NOTES I When measuring a voltage of a blank area be careful not to align a pre print with the sensor by mistake 2 Confirm that there is at least 0 7V difference between the two values If the difference in voltage is less than 0 7V a print start position cannot be detected In that case please consider changing the media type 3 Make sure that the Top Cover is closed when measuring the voltages 3 Press and hold the RESTART or FEED key for about 3 seconds aligning a blank part of print area with the Black Mark Sensor 4 When storing a media level voltage is completed an asterisk is displayed on the right side of a voltage Press the PAUSE key 5
50. ART key to select a desired option RESTART Windows code l Original code After selecting a Kanji code press the PAUSE key 17 EURO Code Selection This parameter is to choose a Euro code When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET EURO CODE BO Use the FEED or RESTART key to select a desired option Ra FEED EURO CODE FE EURO CODE FF After selecting a Euro code press the PAUSE key E2 25 2 PRINTER SETUP ENGLISH VERSION E0O1 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont NOTES It takes about 2 seconds to perform an Auto Print Head check It is recommended that this function should be activated when high quality printing such as bar codes printing is required Otherwise choose OFF When a broken element is found the printer stops displaying HEAD ERROR The error state can be cleared by pressing the RESTART key but if the broken element affects bar code readability or actual operations please replace the print head with a proper one 18 Auto Print Head Check Selection This parameter is to choose whether to perform the Auto Print Head Check function at the power on time When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET AUTO HD CHK OFF Use the FEED or
51. ATA standard temperature or humidity Maxell EF 4M TB CC The card may be inserted EF 4M TB ead ieee into the slot haltway even P o EA in the wrong orientation NOEN However the slot is safety Aa IMC OVA ELSA imple designed SO that the card Flash Memory TECNOLOGY STI FL 4A connector pins p PC Card KING er MAX Read See NOTE Reading a read only type flash Gene is possible See been iala MF84M1 GMCAV01 EF 1M TB Card 1 MB MF81M1 GBDATOI used on the TOSHIBA printer such as B 472 and B 572 NOTE oe FLO4M 20 11138 67 Technologies Inc E2 14 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 9 Setting an Operating Environment 2 9 Setting an Operating Depending on the settings of your host computer or an interface to be used it may be necessary to change the printer parameter settings Environment Follow the procedures described below to change the printer parameter settings in the System Mode to correspond to your environment LCD Message NOTE Display Incorrect settings can cause the printer to function erroneously Ifyou have any problems with the parameter settings please contact your nearest TOSHIBA TEC service representative For the settings this manual does not cover please contact your nearest TOSHIBA TEC service representative or refer to the B SX4T SXST Series i FEED key Key Operation Specification stored in the CD ROM RESTART RESTART key zeem PAUSE key How to enter the System Mode 1 Turn
52. B 372 QP TEC B 415 B 415 GH24 QM TEC B 419 B 419 GS10 QQ B 415 GH25 QM B 419 GS12 QP B 419 GS12 CN TEC B 431 B 431 GS10 QP TEC B 452 B 452 TS10 QQ TEC B 452H B 452 HS12 QQ B 431 GS10 CN B 452 TS10 QQ US B 452 HS12 QQ US B 452 TS11 QQ PAC B 452 HS12 QP B 452 TS12 QP B 452 HS12 CN B 452 TS12 QP PAC B 452 TS12 CN TEC B 472 B 472 QQ TEC B 472 CN B 472 GH12 CN TEC B 482 B 482 TS10 QQ B 472 QQ US B 472 GH14 CN B 482 TS10 QQ US B 472 GH12 QQ B 482 TS10 QP B 472 QP TEC B 492 B 492L TH10 QQ TEC B 572 B 572 QQ TEC B 672 B 672 QQ B 492R TH10 QQ B 572 QQ US B 672 QQ US B 492L TH10 QP B 572 QP B 672 QP B 492R TH10 QP TEC B 682 B 682 TS10 QQ TEC B 852 B 852 TS12 QQ TEC B 852 R B 852 TS22 QQ R B 682 TS10 QQ US B 852 TS12 QQ US B 852 TS22 QP R B 682 TS10 QP B 852 TS12 QP TEC B 872 B 872 QQ TEC B 882 B 882 TS10 QQ TEC B SA4G B SA4TM GS12 QM R B 872 QQ US B 882 TS10 QQ US B SA4TP GS12 QM R B 872 QP B 882 TS10 QP TEC B SA4T B SA4TM TS12 QM R TEC B SA4T B SA4TM TS12 CN TEC B SP2D B SP2D GH20 QM B SA4TP TS12 QM R_ CN B SA4TP TS12 CN B SP2D GH30 QM B SP2D GH30 QM B SP2D GH20 QM R B SP2D GH30 QM R B SP2D GH30 QM R TEC B SV4 B SV4D GS10 QM TEC B SX4 B SX4T GS10 QQ TEC B SX4 CN B SX4T GS10 CN B SV4D GH10 QM B SX4T GS10 QQ US B SX4T GS20 CN B SV4D GS10 QM R B SX4T GS10 QP B SV4D GH10 QM R B SX4T GS20 QQ B SX4T GS20 QQ US B SX4T GS20 QP B SX4T GS20 QM R TEC B SX5 B SX5T TS12 QQ TEC B SX5 CN B SX5T TS12 CN TEC B SX6T R B SX6T TS12 QM R B
53. Card Slot Option same time LAN Interface Connector Option Wireless LAN Board Option E2 12 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 7 Turning the Printer ON OFF 2 Tu rning the Printer When the printer is connected to your host computer it is good practice to ON OFF turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer 2 7 1 Turning ON the Printer 1 To turn ON the printer power press the Power Switch as shown in the diagram below Note that is the power ON side of the switch CA UTION I J CJ JE ad iv Voi m gt Ji Use the power switch to turn the printer On Off Plugging or unplugging the Power Cord to turn the printer On Off may cause fire an electric shock or damage to the printer Power Switch NOTE Ifa message other than ON LINE appears on the display or the ERROR LED lamp is illuminated go to Section 5 1 Error Messages S 2 Check that the ON LINE message appears in the LCD Message Display and that the ON LINE and POWER LED lights are illuminated 2 7 2 Turning OFF the Printer 41 Before turning off the printer Power Switch verify that the ON LINE message appears in the LCD Message Display and that the ON LINE LED light is on and is not flashing 2 To turn OFF the printer power press the Power Switch as shown in the j CAUTION diagram below Note that O is the power OFF side of the switch 1
54. Do not turn off the printer power while the media is being printed as this may Cause a paper jam or damage to the printer Do not turn off the printer power while the ON LINE lamp is blinking as this may cause damage to your computer Power Switch E2 13 2 PRINTER SETUP PCMCIA Cards CAUTION To protect PC cards discharge static electricity from your body by touching the metal cabinet of the printer before touching the card Before inserting or removing a PCMCIA card make sure that the printer s power is turned off Be sure to protect PCMCIA Cards when not in use by putting them into their protective covers Do not subject the card to any shocks or excessive ENGLISH VERSION E0O1 33059 2 8 Inserting the Optional PCMCIA Cards 2 8 Inserting the Option q When the optional PCMCIA Interface Board is installed into the printer there will be a PCMCIA slot available as shown in the figure below This allows the use of a Flash Memory type card The following paragraphs outline how to insert PCMCIA cards 1 Make sure that the printer s Power Switch is in the OFF position 2 Hold the PCMCIA Card so that the side with the model name faces right Eject Button Model Name Printed Side 3 The following PCMCIA cards or equivalent can be used Descripti Remark force nor expose the card SA sa ATA Card San Disk A card conforming to the lt to extremes In Hitachi PC card
55. E key e Example of Print Start Position Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the print start position is shifted forward Feed Direction When setting 0 0 mm Feed Direction When setting 3 0 mm Compared with 0 0mm position the print start position is shifted backward Feed Direction 4 One label Print Start Position E2 58 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 12 Position and Print Tone Fine Adjustment 2 12 Position and Print Cut Strip Position Fine Adjustment Tone Fine Adjustment Cont lt 3 gt ADJUST SET CUT ADJ 10 0mm NOTES CUT ADJ 50 0mm Choose a desired value by using the RESTART RESTART or FEED key k COT AD Is 22 amm Pressing the FEED key one time causes a 0 5mm change up to 50 0 mm Pressing the RESTART key one time causes a 0 5mm change up to 50 0 mm CUT ADJ 0 5mm FEED CUT ADu 49 5mm CUT ADuJ 50 0mm After selecting a fine adjustment value press the PAUSE key e Example of Cut Position Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the cut position is shifted forward Feed Direction lt q 7 Cut Position mn le When setting 0 0 mm Feed Direction lt q PE PR Position When setting 3 0 mm Compared with 0 0mm position the cut position is shifted backward Feed Direction lt q Cut Position E
56. FF AUTO At the power on time the printer outputs XON At the power off time the printer outputs XOFF 2 XON READY AUTO At the power on time the printer outputs XON At the power off time the printer outputs XOFF 3 READY BUSY At the power on time the DTR signal output from the printer turns to High level READY At the power off time the printer does not output XOFF ON XOF F At the power on time the printer outputs XON At the power off time the printer does not output XOFF 5 READY BUSY RTS At the power on time the RTS signal output from the printer turns to High level READY At the power off time the printer does not output XOFF 5 Stop Bit Selection This parameter is to choose a stop bit of the RS 232C interface Be sure to match a setting with host computer When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET STOP BIT 1bit Use the FEED or RESTART key to select a desired option RESTART STOP BIT 1bit FEED STOP BIT 2bits After selecting a stop bit press the PAUSE key jab 6 Parity Selection This parameter is to choose the parity of the RS 232C interface When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET PARITY NONE Use the FEED or RESTART key to select a desired option PARITY EVEN RESTART PARITY ODD FEED PARITY NO
57. HOOTING ENGLISH VERSION EO1 33059 5 1 Error Messages 5 1 Error Messages Cont Error Messages Problems Cause CUTTER ERROR The media is jammed in the cutter Remove the jammed media Then press the RESTART key If this does not solve the problem turn off the printer and call a TOSHIBA TEC authorised service Only when the cutter module is installed on the printer representative gt Section 4 1 3 NO PAPER 1 The media has run out 1 Load new media Then press the RESTART key ee E E Section 2 4 2 The media is not loaded properly 2 Reload the media correctly Then press the RESTART key POE EEE gt Section 2 4 2 3 The media is slack 3 Take up any slack in the media RIBBON ERROR The ribbon is not fed properly Remove the ribbon and check the status of the ribbon Replace the ribbon if necessary If the problem is not solved turn off the printer and call a TOSHIBA TEC authorised service representative NO RIBBON The ribbon has run out Load a new ribbon Then press the RESTART key Section 2 5 REWIND FULL The Built In Rewinder Unit is full Remove the backing paper from the Built In Rewinder Unit Then press the RESTART key EXCESS HEAD TEMP The Print Head has overheated Turn off the printer and allow it to cool down about 3 minutes If this does not solve the problem call a TOSHIBA TEC authorised service representative HEAD ERROR There is a proble
58. ME DRIVEN enan a a E2 54 Ze TES CPN e a a a E2 55 2 12 Position and Print Tone Fine Adjustment ccccceeceeceeeeeseeeeeeeeeeesaeeeeeseeeessaeeeeaaes E2 57 ZA Treshold SOU eoria E a akaidda ts a aiceutislivsiain Cia amuRnaniusiNay E2 65 ONEINE MODE irii ernie orem no a meen er eer errr eer rr ener aero se See Ener ere meee mean eee E3 1 Sal lt QOSraIOM Rane ecce N onebncacttaeulvient E3 1 32 OPEralON seee E E E E A E3 2 39 SIROSCT waxainaiuhinuaunnaared shan danateanatneadinava a a a A E3 2 IU EIN G Occasion cae ctice ace catvat EEE AEE EEA E4 1 Al 6 eee ee eee a are ee an ene oe ee en ee eee eee eae E4 1 AAA Prnt Head Platen Sensors verses a ae a en eei E4 1 4 12 CG vers and Panels sisan a a TE EEE AA EAEE E4 2 4 1 3 Optional Cutter Mod le sses e e E E E4 3 4 2 Care Handling of the Media and Ribbon ccccccccsseeeeeeeeceeeeeeeeeeeseeeeeeeseeaaaeeeeeessaeaaes E4 3 ENGLISH VERSION E01 33059 Page 5 MAROUBLESHOO TING a a a a cake bieeenes E5 1 Sr Eror MCSSAGCS sere a E E5 1 D2 TPOSSIDIC ODI IAS evecare feos ces eve Bee ek eG eee een Na tite eee ieee E5 3 53 REMOVING JaMMeO MECC aiecatcetscccsschesck od east apes cccetadeersiebeetinoscineacinesaiect eae aeetetes E5 5 6 PRINTER SPECIFICATIONS wvscicoccirecsieis rescence ihre iannau aranana Naaran eeeteeetie E6 1 7 SUPPLY SPECIFICA TIONS a Eaa i sc cetcavauensesscdcsesusoacuecesecemates E7 1 els Med A os eat te curctatuaan ert a a taaseauna
59. Mark Sensor Feed Gap Sensor THRESHOLD lt R gt 4 0V THRESHOLD lt T gt 4 0V THRESHOLD lt R gt 3 9V RESTART THRESHOLD lt T gt 3 9V THRESHOLD lt R gt 3 8V THRESHOLD lt T gt 3 8V NOTE THRESHOLD lt R gt 0 1V FEED THRESHOLD lt T gt 0 1V Pressing the FEED key one time THRESHOLD lt R gt 0 0V THRESHOLD lt T gt 0 0V causes a 0 1 V change up to 0 0V Pressing the RESTART key one time causes a 0 1V change up to 4 0V 5 After choosing a threshold voltage press the PAUSE key 6 To check for a proper operation issue the pre printed media in online If an error still occurs even after a manual threshold setting change the threshold voltage a little and retry E2 69 3 ON LINE MODE ENGLISH VERSION EO1 33059 3 1 Operation Panel 3 ON LINE MODE This chapter describes usage of the keys on the Operation Panel in On Line mode When the printer is in On Line mode and connected to a host computer the normal operation of printing images on labels or tags can be accomplished 3 1 Operation Panel e The figure below illustrates the operation panel and key functions LCD Message Display ON LINE LED Green POWER LED ERROR LED Red Green FEED key RESTART RESTART key PASSEI The LCD Message Display shows messages in alphanumeric characters and symbols to indicate the printer s current status Up to 32 characters can be displayed on two lines There are three LED lights on the oper
60. NE After selecting the parity press the PAUSE key 7 Flow Control Code Selection This parameter is to choose a flow control code of the RS 232C interface When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET XON READY AUTO Use the FEED or RESTART key to select a desired option XON XOFF READY BUS RESTART Y DTR mode READVIBUSY TR mode FEED XON XOFF mode READY BUSY RTS RTS mode After selecting a flow control code press the PAUSE key E2 19 2 PRINTER SETUP 2 9 1 Parameter Setting Cont NOTES I If the printer is not used for a few days the top edge of the media may become curly which may cause a paper jam The Auto Forward Wait Function prevents this problem since the media feed amount is increased so that the media stops past the platen When the Stop Position Fine Adjustment Value is set in direction the media will stop past the media outlet When the value is set in direction the media will stop inside the media outlet This setting will be useful to fine adjust the cut position of labels ENGLISH VERSION E0O1 33059 2 9 Setting an Operating Environment 8 LCD Language Selection This parameter is to choose a language in which the LCD message is displayed When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET
61. RT key to select a desired option PEEL OFF STS OFF RESTART A strip wait status is sent when the printer receives the next issue command and the previously printed label is waiting to be removed FEED PEEL OFF STS ON A strip wait status is sent when a printed label is waiting to be removed After selecting the Strip Wait Status press the PAUSE key 15 FEED Key Function Selection This parameter is to choose the function of the FEED key When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET FEED KEY FEED Use the FEED or RESTART key to select a desired option FEED KEY FEED R an The FEED key will feed one media when pressed FEED KEY PRINT The FEED key will print the data in the Image Buffer The last printed data After selecting the FEED key function press the PAUSE key FEED E2 24 2 PRINTER SETUP ENGLISH VERSION E0O1 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont NOTE Kanji code selection is not supported by the QM model as the Kanji ROMs are not installed RESTART key causes 1 byte change in the Euro Code value 16 KANJI Code Selection This parameter is to choose a KANJI code When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET KANJI CODE TYPE1 Use the FEED or REST
62. SE 8 Ribbon Motor Drive Voltage Fine Adjustment Feed motor Drive voltage of the ribbon feed motor is fine adjusted Threshold Fine Adjustment Black mark sensor Threshold for the black mark sensor is fine adjusted See Section 2 13 10 Threshold Fine Adjustment Feed gap sensor Threshold for the feed gap sensor is fine adjusted See Section PAUSE 2 13 A Po O AS Da gJ cC C U alg ae SH 3 X ADJUST 50 0mm PAUSE 7 lt 3 gt ADJUST SET 9 TONE ADJ lt D gt 2 PAUSE A A He jae gt Z gt z9 B8 e C cC aO A am a Cp U Vv m v m oH H O1 h oO NOTE i PAUSE The printer driver s properties screen also has Parameter Fine Adjustment menu lt 3 gt ADJUST SET THRESHOLD lt R gt 1 0V PAUSE lt 3 gt ADJUST SET THRESHOLD lt T gt 1 4V PAUSE i E2 57 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 12 Position and Print Tone Fine Adjustment 2 12 Position and Print Print Start Position Fine Adjustment Tone Fine Adjustment Cont lt 3 gt ADJUST SET FEED ADJ 10 0mm FEED ADJ 50 0mm NOTES RESTART FEED ADJ 49 5mm Choose a desired value by using the FEED ADJ 0 5mm FEED ADJ 0 0mm Pressing the RESTART key one FEED ADJ 0 5mm time causes a 0 5mm change up to 50 0 mm RAZ FEED ADJ 49 5mm FEED ADJ 50 0mm causes a 0 5mm change up to 50 0 mm After selecting a fine adjustment value press the PAUS
63. Strip Plate as each label is printed PEEL OFF position The backing paper is easier 1 Remove enough labels from the leading edge of the media to leave to feed back to the Take Up 500mm of backing paper free Spool if the Front Plate is 2 Insert the backing paper under the Strip Plate removed 3 Wind the backing paper onto the Take up Spool and fix it in position Fit the Take Up Clip so that with the Take up Clip Wind the paper counterclockwise around the longer side of the clip is the spool as this is the direction it rotates fitted into the shallow groove 4 Rotate the Take up Spool anti clockwise a few times to remove any in the Take Up Spool slack in the backing paper The backing paper can be 5 Set the Selection Switch mounted on the Rewinder Assembly to wound directly onto the Take STANDARD PEEL OFF position up Spool or a paper core When using the Take up Spool detach the Holder Stopper by removing the B 3x4 screw Otherwise it may be difficult to pull out the wound backing paper roll Take up Spool Front Plate Holder Stopper B 3x4 Screw x Take up Spool a Take up Clip 0 Fa Take up Clip wr When using a paper core put Black Screw Strip Plate Backing Paper the core on the Take up Spool with the Holder Stopper on it and attach the top edge of the backing paper to the core with adhesive tape The Take up Clip is not necessary This winding method is applicable to the Built in Rewinder mode
64. TEC specified media 2 The media length specifications for use of the cutter are When issuing a label using the swing cutter label length should be 35 0 mm Gap length 2 When marking black marks on the label rolls they should be marked at the gaps 3 4 On the fly issue means that the printer can feed and print without stopping between labels 5 There are restrictions in use of the media which is narrower than 50 mm For details refer to TOSHIBA TEC service representative The ratio of a label length to a gap length must be a minimum of 3 to I 3 1 When using a label stock in cut mode be sure to cut the gaps Cutting labels will cause the glue to stick to the cutter which may affect the cutter performance and shorten the cutter life 7 1 2 Detection Area of the Transmissive Sensor The Transmissive Sensor is movable from the centre to the left edge of media The Transmissive Sensor detects a gap between labels as illustrated below lt Label gt Area to be detected Centre of media Sensor position Print side Min 2 0 mm Min 6 0 mm when using the cutter module Min 12 mm ia feed direction Sensor is movable within this range lt Tag paper with square holes gt Centre of media Sensor position N Min 2 0 mm a Min 12 mm ol Sensor is movable within this range NOTE Round holes are not acceptable Print side gt Square holes Round holes are not
65. TELNET FTPD RFC959 DHCP RFC2131 SNMP Security protocol WEP 64 bits 128 bits 152 bits or AES AES OCB 128 bits TKIP only when using WPA WPA PSK TWSL unique encryption Antenna Chip type diversity antenna Parameter setting via HTTP Default IP address 192 168 10 21 Default subnet mask 255 255 255 0 NOTE MAC address of the Wireless LAN module will be necessary when setting the MAC address filtering function of an access point Please ask a service person of your nearest TOSHIBA TEC service representative EA2 4 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33059 APPENDIX 2 INTERFACE E Expansion I O Interface Option B 7704 IO QM R Input Signal INO to INS Output Signal OUTO to OUT6 Connector FCN 781P024 G P or equivalent External Device Side Connector FCN 685J0024 or equivalent aon pt mof mw FeeD 3 our Outpt 2 mi mw print aj ne EOE en or OO s m m o e o ao el n h input o d e ne d o a l Eos e ae a OUTI Output PRINT 20 NCG 3 o ov f owu Pause at conz cammen ama OUT3 Output ERROR 22 NC Trout ou s ne 12 ours Output Poweron 24 Nc N C No Connection Input Circuit Input Circuit Printer External Device etc Fhoto Coupler TLPS21 TOSHIBA equivalent Output Circuit Output Circuit Printer External Device etc Photo Coupler ete Operating environment Temperature 0 to 40
66. TER ERROR 2 problem has occurred with the cutter Yes Yes module 7 INO PAPER The media has run out or the media 1s Yes Yes not loaded properly 3 NORIBBON O O The ribbon has runout HEAD OPEN Feed or printing was emia with the Yes Yes print head block open 10 HEAD ERROR Q There is a problem with the print head 11 EXCESS HEAD TEMP EEEE The print head is overheated DE E l A problem Yes 12 RIBBON ERROR ae 13 REWIND FULL 13 REWIND REWIND FuLL aad ca overflow error has occurred in the ee unit Een ane nal In writable character or PC command Yes op een E H HHRE amp R i Ea error has occurred while writing to 15 FLASH WRITE ERR 15 FLASH WRITE ERR MELTER eee memory or ATA card news 0 0 A a a FORMAT ERROR formatting the flash memory or ATA card Data cannot be stored because the flash aa Display of error SIS command error has Caned in ra message See Notes analyzing the command 19 POWER FAILURE O O A power failure has occurred No No 20 INTIALIZING O A flash memory card is being initialised _ Data cannot be read from written to a EA1 1 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1 33059 APPENDIX 1 MESSAGES AND LEDS LED Indication Restoration by Acceptance of LCD Message Printer Status RESTART ke oe Request POWER ONLINE ERROR YesNo When the following abnormal No operations are performed a s
67. TOSHIBA TEC Thermal Printer B SX5T SERIES c Owner s Manual Mode d emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador CE Compliance for EU only This product complies with the requirements of EMC and Low Voltage Directives including their amendments VORSICHT e Schallemission unter 70dB A nach DIN 45635 oder ISO 7779 e Die fur das Ger t Vorgesehene Steckdose mu in der Nahe des Ger tes und leicht zug nglich sein Centronics is a registered trademark of Centronics Data Computer Corp Microsoft is a registered trademark of Microsoft Corporation Windows is a trademark of Microsoft Corporation As an ENERGY STAR Partner TOSHIBA TEC has determined that this fd product meets the ENERGY STAR guidelines for energy efficiency Erer Outline of the International ENERGY STAR Office Equipment Program The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers monitors printers facsimiles copiers scanners and multifunction devices Their standards a
68. TOSHIBA TEC representative for assistance Continued use of the machine in that condition may cause fire or electric shock Disconnect the plug The symbol on the left indicates disconnect the power cord plug from the outlet This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock Do not place metal objects or water filled containers such as flower vases flower pots or mugs etc on top of the machines If metal objects or spilled liquid enter the machines this may cause fire or electric shock Do not scratch damage or modify the power cords Also do not place heavy objects on pull on or excessively bend the cords as this may cause fire or electrical shock Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock In these cases immediately turn off the power switches and disconnect the power cord plugs from the outlet Then contact your authorised TOSHIBA TEC representative for assistance Safety Summary ENGLISH VERSION EO1 33059 If foreign objects metal an ge ct fragments water liquids enter When unplugging the power cords Disconnect be sure to hold and pull on the plug Enerp iig portion Pulling on the cord p
69. Temperature As low temperature deteriorates wireless performance writing data on an RFID tag may fail under such conditions 9 Head up Reverse Feed When an RFID label is used a reverse feed may be required before an issue depending on the location of an RFID tag in the label A printer without the ribbon saving module may not be able to perform a reverse feed properly because the print head may be caught by an edge of the label For this reason the ribbon saving module must be installed in the printer when media which requires a reverse feed before an issue is used 10 Strip Issue Stripping performance in strip issue mode depends on the type of glue tag and backing paper For some RFID supplies used a strip issue may not be performed properly 11 Caution for Minimum Label Pitch Length When media of which label pitch length is short is used data may be written on an RFID tag next to the target RFID tag As the location where data is to be written differs among RFID tag types a check must be performed to make sure that the data is written on the target RFID tags The B SX RFID Analyze Tool can be used for this purpose For details please contact the nearest TOSHIBA TEC service representative 12 Defective RFID Supply RFID supplies may include defective RFID tags at the time of shipment from the maker The defect rate differs depending on tag types method of converting to supplies etc The RFID supply maker shoul
70. acceptable Media feed direction 4 E7 2 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33059 7 1 Media 7 1 3 Detection Area of the Reflective Sensor The Reflective Sensor is movable from the centre to the left edge of media The reflection factor of the Black Mark must be 10 or lower with a waveform length of 950 nm The Reflective Sensor should be aligned with the centre of the Black Mark Centre of media Sensor should be positioned at the centre of the black mark Detecting the black marks on the back szore Min 12 mm Media feed direction Sensor is movable 7 1 4 Effective Print Area e e aR The figure below illustrates the relation between the head effective print width and media width po of print range lt M e Do OD e a S 128 0 mm 0 2 6 0 mm Out of print range Head Effective Print Range 140 mm Max media width The figure below shows the effective print area on the media Area to be detected Start line Media height 10 1500 mm 1 5 mm from the left edge of media 1 5 mm from the right edge of media i Media feed direction Area to be detected Media width backing paper width is not included NOTES Be sure not to print on the 1 5 mm wide area from the media edges shaded area in the above figure Printing this area may cause ribbon wrinkles resulting in a poor print quality of the guaranteed print area The centre of media is positioned
71. achine then contact your authorised TOSHIBA TEC representative for assistance Meanings of Each Symbol This symbol indicates actions which must be performed This symbol indicates warning items including cautions Specific warning contents are drawn inside the ZA symbol The symbol on the left indicates a general caution This symbol indicates prohibited actions prohibited items Specific prohibited contents are drawn inside or near the symbol The symbol on the left indicates no disassembling CEC Specific instructions are drawn inside or near the symbol N WARNING Any other than the on specified AC voltage the voltage AC specified on the is prohibited Disconnect the plug Do not use voltages other than Prohibited rating plate as this may cause fire or electric shock If the machines share the same outlet with any other electrical appliances that consume large amounts of power the voltage will fluctuate widely each time these appliances operate Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock Do not insert or drop metal flammable or other foreign objects into the machines through the ventilation slits as this may cause fire or electric shock If the machines are dropped or their cabinets damaged first turn off the power switches and disconnect the power cord plugs from the outlet and then contact your authorised
72. ain 1 Remove any media from the Black Mark Sensor Feed Gap Sensor 2 A real time voltages being detected by the Black Mark Sensor and Feed Gap Sensor are displayed lt 5 gt SENSOR ADJ PE JRO 1V 14 8V Feed Gap Sensor Black Mark Sensor 3 Press and hold the RESTART or FEED key for about 3 seconds lt 5 gt SENSOR ADJ PE RO 1VT4 8V 4 When storing a no media level voltage is completed an asterisk is displayed on the right side of a voltage Press the PAUSE key 5 The message returns to lt S gt SENSOR ADJ lt 5 gt SENSOR ADJ E Manual Threshold Setting Then set the calculated threshold voltage in the Parameter Fine Adjustment mode 1 While lt 5 gt SENSOR ADJ is displayed press the FEED or RESTART key until lt 3 gt ADJUST SET is displayed lt 3 gt ADJUST SET 2 Press the PAUSE key to enter the Parameter Fine Adjustment Mode lt 3 gt ADJUST SET FEED ADJ 10 0mm E2 68 2 PRINTER SETUP ENGLISH VERSION EQO1 33059 2 13 Threshold Setting 2 13 Threshold Setting 3 Press the PAUSE key until the target sensor type is displayed Cont lt 3 gt ADJUST SET ES THRESHOLD lt R gt 1 0V CN Eee PAUSE Y THRESHOLD lt T gt 1 4V 4 Set a threshold voltage calculated in Sensor Adjustment Menu by using the FEED or RESTART key as shown below Threshold voltage Midpoint between voltage at a print area and voltage at a gap black mark Black
73. art Position after a reverse feed When setting 0 0 mm Print Start Position after a When setting 3 0 mm reverse feed Compared with 0 0mm position the print start position mn a after a reverse feed is shifted backward Feed Direction lt q Print Start Position after a reverse feed E2 61 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 12 Position and Print Tone Fine Adjustment 2 12 Position and Print X Coordinate Fine Adjustment Tone Fine Adjustment Cont NOTES Choose a desired value by using the RESTART or FEED key RESTART Pressing the FEED key one time causes a 0 5mm change up to 99 5 mm Pressing the RESTART key one time causes a 0 5mm change up to 99 5 mm FEED lt 3 gt ADJUST SET X ADJUST 5 0mm X ADJUST 99 5mm X ADJUST 99 0mm X ADJUST 0 5mm X ADJUST 0 0mm X ADJUST 0 5mm After selecting a fine adjustment value press the PAUSE key e Example of X Coordinate Fine Adjustment f a X When setting 50 0 mm Top Down Printing 2 Compared with 0 0mm position the print position is shifted to the left When setting 0 0 mm When setting 50 0 mm Compared with 0 0mm position the print position is shifted to the right E2 62 Feed Direction A ma ABE AY Bottom First Printing 50 0mm gt gt l X Saas zx OQ 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 12 Position and Print Tone F
74. ation of the driver Advanced then click on the Next button Add New Hardware Wizard Windows has found the following new hardware TECB 544T Windows can automatically search for and install software that supports your hardware IF your hardware came with Installation media insert it now and click Nest what would you like to do Automatic search for a better driver Recommended Specify the location of the driver Advanced Cancel E2 44 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers 8 Select Search for the best driver for your device Recommended Mark the Specify a location checkbox then click on the Browse button Specify driver folder then click on the Next button Add New Hardware Wizard Windows will search for new drivers in its diver database on your hard drive and in any of the following selected Search for the best driver for your device Recommended Removable Media Floppy CO ROM I Specify a location KS Driver Browse Display a list of all the drivers in a specific location so you can select the driver you want Add New Hardware Wizard Windows diver file search for the device TEC B 544T Windows i now ready to install the best driver for this device Click Back to select a different driver or click Next to continue Location of diver ACADRIVERSTECINE g
75. ation panel Illuminates when Flashes when POWER The printer is turned on o lt ON LINE The printer is ready to The printer is NOTE communicating with Flashes only when the Ribbon your computer Near End Detection function is ERROR Any error occurs with The ribbon is nearly selected the printer over See NOTE NOTE There are three keys on the operation panel Use the RESTART key to PAUSE Used to stop printing temporarily resume printing after a pause or after clearing an error RESTART Used to restart printing FEED Used to feed the media E3 1 3 ON LINE MODE ENGLISH VERSION E01 33059 3 2 Operation 3 2 Operation NOTE For the meaning of error messages and actions to be taken refer to Section 5 TROUBLESHOOTING and APPENDIX 1 3 3 Reset NOTE If the RESTART key is held for less than 3 seconds when the printer is in an error or pause state the printer restarts printing However when a communication error or command error occurs the printer returns to an idle condition When the printer is turned on the ON LINE message appears on the LCD Message Display It is shown during standby or normal printing 1 The printer is turned on standing by or printing ON LINE B SX5T VI1 0A 2 If any error occurs during printing an error message appears The printer stops printing automatically The number on the right side shows the remaining
76. bel ribbon end is detected in the middle of printing the printer prints the half finished label as far as possible and stops when the next label is at the home position RESTART FEED PER After selecting a Label End Ribbon End type press the PAUSE key 27 Pre Strip Selection This parameter is to choose whether to activate the Pre strip function When this parameter is set to ON Available the top edge of a label is separated pre stripped from the backing paper before the label is printed This function is intended to make the strip issue easier in case the labels are hard to strip due to the label intensity adhesive power or the printing speed When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET PRE PEEL OFF OFF Use the FEED or RESTART key to select a desired option RESTART Unavailable ki Available After selecting the Pre strip function press the PAUSE key E2 30 2 PRINTER SETUP ENGLISH VERSION E0O1 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont 28 Reverse Feed Speed Selection This parameter is to choose a reverse feed speed In the strip issue the back feed speed of 3 sec may cause a shortage of feed amount due to a lack of torque slippery media surface etc In such case reduce the back feed speed to 2 sec to secure the feed amount When lt 2 gt PARAMETER
77. by using the key in the initial state the following default conditions printer driver or a print command so that results in an error Sensor type Feed gap sensor it corresponds to your printing conditions Printing method Thermal transfer Then clear the error state by pressing the Media pitch 76 2 mm RESTART key Nothing is printed on 1 The media is not loaded properly 1 Load the media properly the media p e gt Section 2 4 2 The ribbon is not loaded properly 2 Load the ribbon properly ee en ene E E Section 2 5 3 The print head is not installed 3 Install the print head properly Close properly the Print Head Block 4 The ribbon and media are not 4 Select an appropriate ribbon for the matched media type being used E5 3 5 TROUBLESHOOTING ENGLISH VERSION EQO1 33059 5 2 Possible Problems 5 2 Possible Problems Cont Possible Problems The printed image is blurred Causes Solutions 1 The ribbon and media are not 1 Select an appropriate ribbon for the matched media type being used 2 The Print Head is not clean 2 Clean the print head using the Print Head Cleaner or a cotton swab slightly moistened with ethyl alcohol 1 Attach the Cutter Cover properly The Cutter Cover is not attached properly 2 The media is jammed in the Cutter 3 The cutter blade is dirty The cutter does not cut 2 Remove the jammed paper gt Sec
78. crochip attached to an antenna The microchip holds data and the antenna enables the tag to send and receive data Ribbon An inked film used to transfer an image onto the media In the thermal transfer printing it is heated by the thermal print head causing an image to be transferred onto the media Strip mode A device used to remove labels from the backing paper Supply Media and ribbon Tag A type of media with no adhesive Usually tags are made of cardboard or other durable material EA5 2 ENGLISH VERSION E01 33059 APPENDIX 5 GLOSSARIES Thermal direct printing A printing method using no ribbon but thermal media which reacts to heat The thermal print head heats the thermal media directly causing print image to be printed on the media Thermal print head A print head using thermal transfer or thermal direct printing method Thermal transfer printing A printing method that the thermal print head heats an ink or resin coating on the ribbon against the media causing the ink resin to transfer onto the media Threshold setting A sensor setting operation to have the printer maintain a constant print position of pre printed media Transmissive sensor See Feed gap sensor USB Universal Serial Bus An interface that is used to connect peripherals such as a printer keyboard mouse The USB allows disconnection of a USB device without turning off the power INDEX INDEX A Auto ribbon saving
79. d Platen Take up Spool Head Lever Ribbon Shaft E1 4 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33059 1 6 Options 1 6 Options module module PCMCIA B 9700 PCM QM R This board enables the use of the following PCMCIA cards interface board ATA card Conforming to PC card ATA standard Flash memory card 1MB and 4MB cards See Section 2 8 Built in LAN B 9700 LAN QM R This board enables the printer to be used in a LAN network interface board USB interface B 9700 USB QM R Installing this board enables a connection to a PC which has a board USB interface RFID module B 9704 RFID U1 US R Installing this module enables read and write of RFID tags B 9704 RFID U1 EU R Applicable frequency range differs depending on the module B 9704 RFID H1 QM R _ types U1 US UHF 902MHz to 928MHz U1 EU UHF 869 5MHz H1 QM HF 13 56MHz guide module board LAN NOTE To purchase the optional kits please contact the nearest authorised TOSHIBA TEC representative or TOSHIBA TEC Head Quarters 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 PRINTER SETUP 2 PRINTER SETUP This section outlines the procedures to setup your printer prior to its operation The section includes precautions loading media and ribbon connecting cables setting the operating environment of the printer and performing an online print test Procedure Reference After referring to the Safety Precautions in this manual install the printer on a safe
80. d provide a way to distinguish defective tags by printing a mark on them or any other methods Or defective tags should be rejected in the production process How to distinguish a defective tag from good one must be notified to end users E725 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33059 7 2 Ribbon 7 2 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC The warranty does not apply to any problem caused by using non approved ribbons For information regarding TOSHIBA TEC approved ribbon please contact a TOSHIBA TEC service representative Spool type 68 134 mm Recommended width is 41 50 68 102 and 134 mm 600 m Outside Diameter 090 mm max The table below shows the correlation between ribbon width and media width backing paper is not included 45 63 mm fd NOTES To ensure print quality and print head life use only TOSHIBA TEC specified ribbons To avoid ribbon wrinkles use a ribbon that is wider than the media by 5 mm or more However too much difference in width between the two may cause wrinkles When using a 134 mm wide media be sure to use a 130 mm wide ribbon Use of other ribbons may cause ribbon wrinkles When discarding ribbons please follow the local rule 7 3 Recommended Media and Ribbon Types Media type Vellum paper and labels General use for low cost applications Coated paper Matt coated paper General use including applications
81. e 3 USB Device is automatically detected and USB Printing Support is automatically installed 4 After a while for Windows XP TEC B SA4T is detected as a new device For Windows 2000 Unknown device is detected as a new device In both cases perform the following steps though dialog boxes for Windows XP are used 5 The Found New Hardware Wizard dialog box is displayed Select No not this time then click on the Next button Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for curent and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Read our privacy policy Can Windows connect to Windows Update to search for software ves this time only Yes now and every time connect a device Click Next to continue E2 47 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers 6 Select Install from a list or specific location Advanced then click on the Next button Found New Hardware Wizard This wizard helps you install software for TEC B S44T 9 If your hardware came with an installation CD E o floppy disk insert it now what do vou want the wizard to da Install the software automatically Recommended Click Next to continue 7 Select Search for the best driver in these locations
82. e Hungary Germany Greece Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Slovakia Slovenia Spain Sweden United Kingdom Norway Liechtenstein Iceland Switzerland For safety Do not use the product in locations where the use is forbidden for example in a hospital When you do not know the forbidden areas please refer to and follow the medical institution Otherwise medical equipment may be affected causing a serious accident This product may affect the operation of some implanted cardiac pacemakers and other medically implanted equipment Pace maker patients should be aware that the use of this product very close to a pacemaker might cause the device to malfunction If you have any reason to suspect that interference is taking place immediately turn off the product and contact your TOSHIBA TEC sales agent Do not disassemble modify or repair the product Doing so may cause injury Also modification is against the Laws and Regulations for Radio Equipment Please ask your TOSHIBA TEC sales agent for repair For USA This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modification not expressly approved by manufacturer for compliance could void the user s a
83. e PAUSE key to enter the BASIC Expansion Mode In the BASIC Expansion Mode it is possible to execute the BASIC expansion mode program under the following conditions NOTE For the BASIC enable setting mode refer to the B SX4T SXS5T Series e The BASIC expansion mode program has already been loaded Key Operation Specification stored l in the CD ROM The BASIC enable setting mode is selected The basic expansion mode ends when the basic expansion program is exited When lt 5 gt EXPAND MODE appears press the PAUSE key lt 5 gt EXPAND MODE When the PAUSE key is pressed BASIC program is executed E2 35 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers 2 10 Installing the Printer Drivers 2 10 1 Introduction This manual describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your Windows host computer install and delete the printer driver the procedure for adding the LAN port cautions and limitations The examples provided here illustrate the procedure for installing the printer driver version V7 0 for the B SA4T series 2 10 2 General Description 1 Features Once you install the TOSHIBA printer driver on your Windows host computer you can use the TOSHIBA bar code printer as well as the easy to use general printers You can use this printer by connecting a parallel interface cable printer cable a USB cable or a LAN cable to yo
84. ead up action in the cut issue or to use the Rewinder in the batch or strip issue NOTE This function prevents ribbon smudges by raising the print head during a The print head may not be raised reverse feed to the print start position depending on the rise of the When lt 2 gt PARAMETER SET appears press the PAUSE key until solenoid s temperature the following display appears lt 2 gt PARAMETER SET HU CUT RWD OFF Use the FEED or RESTART key to select a desired option HU CUT RWD ON RESTART RES Head up cut is activated or the Rewinder FEED is used HU CUT RWD OFF Head up cut is not activated or the Rewinder is not used After selecting the head up action in cut issue or use of the Rewinder press the PAUSE key E2 21 2 PRINTER SETUP ENGLISH VERSION E0O1 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont NOTE Improper setting of the solenoid type may disable the ribbon saving function NOTES I Ribbon saving option should be selected according to the head lever position Incorrect setting may disable the proper ribbon saving function The ribbon saving function is activated when there is a 20 mm or more non print area in the media feed direction 3 Ribbon saving is enabled up to 4 areas per media 11 Solenoid Type Selection This parameter is to choose the solenoid type that is actually installed When lt 2 gt PARAMETER SET
85. ey until the following display appears lt 2 gt PARAMETER SET WEB PRINTER OFF Use the FEED or RESTART key to select a desired option RESTART Unavailable l After selecting the Web printer function press the PAUSE key 21 Input Prime Selection This parameter is to choose whether to enable a reset operation when INIT signal is ON Normally when the printer receives a reset request signal nInit signal from the host via Centronics interface the printer will be reset and turn to the idle state When the INPUT PRIME parameter is set to OFF the printer is reset but does not turn to idle When this parameter is set to ON the host sends an INIT signal and the printer turns to idle each time the printer is turned on If you would like to avoid this processing set this parameter to OFF When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET INPUT PRIME ON Use the FEED or RESTART key to select a desired option A After selecting the Input Prime press the PAUSE key E2 27 2 PRINTER SETUP ENGLISH VERSION E0O1 33059 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont 22 Ribbon Near End Selection This parameter is to choose the remaining ribbon length where the ribbon near end is detected When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears
86. fications which exceed Na 800 ppm K 250 ppm and CT 500 ppm e Some ink used on pre printed media may contain ingredients which shorten the print head s product life Do not use labels pre printed with ink which contain hard substances such as carbonic calcium CaCO3 and kaolin A1 03 2Si0 2H20 For further information please contact your local distributor or your media and ribbon manufacturers E7 7 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1 33059 APPENDIX 1 MESSAGES AND LEDS APPENDIX 1 MESSAGES AND LEDS Appendix 1 describes the LCD messages displayed on the operation panel Symbols in the message 1 O The LED is illuminated The LED is flashing The LED is unlit 2 the number of unprinted media Up to 9999 in pieces 3 WPAP ATA Card s remaining memory O to 9999999 in K bytes 4 Flash memory card remaining memory for PC save area 0 to 895 in K bytes 5 amp amp amp amp Remaining flash memory capacity for storing writable characters 0 to 3147 in K bytes LED age Restoration by Acceptance of LCD Message Printer Status RESTART ke o POWER ONLINE ERROR Yes N PARN Yes No ON LINE Q In online mode gt o ros communication 3 pause O e e The printeris paused Yes A parity overrun or framing error has e y 4 COMMS ERROR occurred during communication through the RS 232C 5 PAPER JAM Q QO The media is jammed during paper feed CUT
87. fy a location checkbox then click on the Browse button Specify driver folder then click on the Next button Add New Hardware Wizard Windows will search for new drivers in its diver database on your hard drive and in any of the following selected f Search for the best driver for your device Recommended Removable Media Floppy CO ROM M Specify a location XADriver Browse Display a list of all the drivers in a specific location so you can select the diver you want Cancel 4 Check to see that the USB Printing Support driver is detected then click on the Next button Add New Hardware Wizard Windows diver file search for the device USB Printing Support Windows i now ready to install the best driver for this device Click Back to select 4 different driver or click Next to continue Location of driver ba Al amp SDRIMVERSUSBPRIN TINE Cancel E2 43 2 PRINTER SETUP ENGLISH VERSION E01 33059 2 10 Installing the Printer Drivers 5 When the screen which indicates the USB Printing Support driver has been installed is displayed click on the Finish button Add New Hardware Wizard USE Printing Support Windows has finished installing the new hardware device Windows has found new hardware and ts locating the software for tt 7 The Add New Hardware Wizard dialog box is displayed Select Specify the loc
88. ge Since the print head element can be easily damaged by shock please treat it carefully by not hitting a hard object against it E2 10 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 5 Loading the Ribbon 2 5 Loading the Ribbon 3 Slide the Ribbon Stoppers along the Ribbon Shafts to a position where Cont the ribbon is centred when fitted i 4 Lower the Print Head Block and set the Ribbon Shaft Holder Plate NOTES aligning its holes with the Ribbon Shafts 5 Take up any slack in the ribbon Wind the leading tape onto the ribbon take up roll until the ink ribbon can be seen from the front of the printer I Be sure to remove any slack in the ribbon when printing Printing with a wrinkled ribbon will lower the print quality The Ribbon Sensor is mounted on the rear of the Print Head Block to detect a ribbon end When a ribbon end is detected NO RIBBON message will appear on the display and the ERROR LED will illuminate 6 ee p7 Turn the Head Lever to Lock position to close the Print Head 7 Close the Top Cover Auto Ribbon Saving Mode When the auto ribbon saving function is selected it will be activated to reduce ribbon loss when a no print area extends more than 20 mm For further information on this function please ask a TOSHIBA TEC authorised service representative NOTE Ribbon loss per ribbon saving varies according to the relation between the outer roll diameter of the used ribbon and
89. gue O Rewinder Guide Plate 1 pc LI Fan Filter 1 pc P No FMBD0034502 P No FMBB0036801 L Warranty Disclaimer Sheet 1 sheet LJ SMW 4x6 Sems Screws 2 pcs P No X0 00152000 SS LL L Supply Loading Instructions L Safety Precautions Doc No EO2 33022 Doc No EO2 33020 lt P C Quality Control Report 1 sheet L7 E1 2 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33059 1 5 Appearance 1 5 Appearan ce The names of the parts or units introduced in this section are used in the following chapters 460 18 1 1 5 1 Dimensions 291 11 5 M Dimensions in mm inches Operation Panel Supply Window Media Outlet 1 5 3 Rear View Parallel Interface PCMCIA Card Slot Option Connector Centronics USB Connector Option or LAN Connector Option USB Connector Option Wireless LAN Board Option or LAN Connector Option Serial Interface Connector RS 232C Expansion I O Interface Connector AC Power Inlet Power Switch O OFF ON 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33059 1 5 Appearance 1 5 4 Operation Panel LCD Message Display POWER LED Green ON LINE LED PONEN Green a aian ERROR LED ERROR Red FEED key RESTART PAUSE key RESTART key Please see Section 3 1 for further information about the Operation Panel 1 5 5 Interior Ribbon Stopper poet TING Supply Holder Print Head Block Supply Shaft Print Hea
90. h printer model in order to print to it This E2 54 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 11 Print Test 2 11 Print Test After your operating environment has been set perform a print test 1 Perform a print test by using the Printer Driver or an Issue Command The printer driver s Properties screen allows you to set the communication conditions media size and other printing conditions in accordance with your operating environment For details refer to the Help for the Windows Printer Drivers screen Example Stock tab display of the Printer Driver s Properties Screen TEC 8 SA4T Properties General Details Sharing Fage Setup Graphics Fonts Tools Stock Options About Media Settings Print Method Print Method AEAEE Sensor Sensor Transmissive Label Gap Label Gap n os in lssue Settings Issue Mode Issue Mode Batch Mode with Back Feed Cut Cut Disabled 7 Print Speed Print Speed 6 00 In sec Fine Adjustment Fine Adjustment Set Feed o oo in Cut Strip o oo in Backteedi n on in Prat shrinkage a Cancel Apoly Help Print Method Direct thermal or thermal transfer is selectable Sensor Media sensor type is selectable Issue Mode Batch or strip is selectable Cut Whether to use the cutter or not is selectable Fine Adjustment Adjustment values for the feed amount cut strip position etc can be set 2 Confirm the print test resul
91. he Print Head Block Failure to do this may cause missing dots by static electricity or other print quality problems CAUTION When loading or replacing the media or a ribbon be careful not to damage the print head with a hard object like a watch or a ring PE 1 F i 1 NOTES I When the Head Lever is turned to Free position the Print Head is raised To allow printing the Head Lever must be set to Lock position This ensures that Care must be taken not to allow Care must be taken not to allow the metal or glass part of a watch a metal object like a ring to touch to touch the print head edge the print head edge the Print Head is closed There are two head pressure levels in the Lock position Set the Head Lever depending on the media type Position Labels Position Tags Since the print head element can be easily damaged by shock please treat it carefully by not hitting a hard object against it 4 Turn the Locking Ring counterclockwise and remove the Supply However proper position Holder from the Supply Shaft may differ depending on media For details refer to TOSHIBA TEC authorised service representative Do not turn the Locking Ring counter clockwise too far or it may come off the Supply Holder Locking Ring Supply Shaft Supply Holder 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 4 Loading the Media 24 Loading the Media Put the media on the Supply Shaft Cont
92. ica bold lt Outline Fon B gt Helvetica bold P lt Outline FontE gt 0J 22 4IC7T SI uS lt Outline Font F gt 0723456789 lt Outline Font G gt O 7 254567859 lt Outline Font H gt Dutch 801 bold lt Outline Font l gt Brush 738 regular lt Outline Font J gt Gothic 725 Black EA4 1 APPENDIX 4 PRINTSAMPLES ENGLISH VERSION EO1 33059 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES Cont E Bar codes 2345678903 ODE39 Standard 012345678905 M WL N13 EAN13 ans ONO795 7 480 Jim 12 125456 231456786 EAN13 5 dig CODE128 DAUDENA AAA UPC E 2 iit i Ju AB 123 i i ily 58 245 w A 12345167890 6789 EA4 2 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 33059 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES Cont UPC A 5 digits 0 Ua TL Industrial 2 of 5 TEE Customer bar code Ata a
93. ied wh tuasetatoseak dumana E O E7 1 PAM WICC AS TY OG sats arete sacerts stereo rsdinseeh O nee tes ye gle aesctonesessceateees E7 1 7 1 2 Detection Area of the Transmissive Sensor c cccecececcececececeececececuceeaeaeaececueeeaeaees E7 2 7 1 3 Detection Area of the Reflective SQNSOF c cceccccececececcecececececcccececucucacaesersceeeneners E7 3 TAA EMOCTIVE EMU ANC Aerie ctceresteetnctil eee iceoninandt cnestaccaceedectder NA aA E7 3 ASS RFID VAG S sdeteeccatatancscleas T ad Gitaat loeb guetta ad leaineeDaiahan btacegetacata E7 4 Le HAULS Op eek hc eaten ce oases a cae ec create tn ed osetia ee dade a oo cae ada setenee E7 6 7 3 Recommended Media and Ribbon Types ccccccsssscecseseseceeeeeenseeeeneneseeeeueeenseeeensags E7 6 7 4 Care Handling of Media and Ribbon cccccccceccceeeeeseeeeeaeeeceeseeeeeeeseeeeeeeseeaeeeesaeeeees E7 7 APPENDIX 1 MESSAGES AND LEDS 2 ccc cece eeeceeeeecncecececececeeeeeceeeneneneneusececesseeeeeeaeeeaenenenss EA1 1 APPENDIX 2 INTEREAG Biv icccicece ccc aecccicckcien dees cercdedicak Sundance ves hcec ee baecneeds Leceeheesenes EA2 1 APPENDIX 3 POWER CORD nasanannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnmnn nnnm nnne EA3 1 APPENDIX 4 PRINT SAMPLES aanninaunannannanunninannnnnnnnnnnnnnnnnnannnnannn nananana nnna nananana naana EA4 1 APPENDIX S GLOSSARE O a a edewen sand eE EA5 1 INDEX This is a Class A product In a domestic environment
94. ine Adjustment 2 12 Position and Print Print Tone Fine Adjustment Tone Fine Adjustment Cont Thermal Transfer Print lt 3 gt ADJUST SET TONE ADuJ lt T gt 3 TONE ADJ lt T gt 10 TONE ADJ lt T gt 9 NOTES Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time Darker causes a I tone change up to RESTART 10 tones Pressing the RESTART key one Standard time causes a 1 tone change up to 10 tones FEED TONE ADJ lt T gt 9 TONE ADJ lt T gt 10 Lighter After selecting a fine adjustment value or to skip this menu press the PAUSE key Thermal Direct Print lt 3 gt ADJUST SET TONE ADuJ lt D gt 2 TONE ADJ lt D gt 10 TONE ADJ lt D gt 9 TONE ADJ lt Ds gt 0 Standard TONE ADJ lt D gt 9 TONE ADJ lt D gt 10 Darker RESTART FEED Lighter After selecting a fine adjustment value or to skip this menu press the PAUSE key E2 63 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 12 Position and Print Tone Fine Adjustment 2 12 Position and Print Ribbon Motor Voltage Fine Adjustment Tone Fine When the ribbon is slack or wrinkled and printing is affected fine adjust Adjustment Cont the ribbon motor torque by using the following procedure Take up Motor RBN ADJ lt FW gt lt 3 gt ADJUST SET NOTES RBN ADJ lt FW gt 10 Choose a desired value by using the High RESTART or
95. itting a hard object against it E4 1 4 MAINTENANCE 4 1 1 Print Head Platen Sensors Cont NOTE Please purchase the Print Head Cleaner P No 24089500013 from your authorised TOSHIBA TEC service representative 4 1 2 Covers and Panels CAUTION DO NOT POUR WATER directly onto the printer DO NOT APPLY cleaner or detergent directly onto any cover or panel NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers DO NOT clean the panel covers or the supply window with alcohol as it may cause them to discolour loose their shape or develop structural weakness ENGLISH VERSION E01 33059 4 1 Cleaning 6 Clean the Print Head Element with a Print Head Cleaner or a cotton swab or soft cloth slightly moistened with alcohol Pinch Roller Print Head A J Print Head BE Element Platen V Feed Poller Black Mark Sensor Feed Gap Sensor T Wipe the Platen Feed Roller and Pinch Roller with a soft cloth slightly moistened with alcohol Remove dust or foreign substances from the internal part of the printer 8 Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft cloth Wipe the covers and panels with a dry soft cloth or a cloth slightly moistened with mild detergent solution E4 2 4 MAINTENANCE ENGLISH VERSION EO1 33059 4 1 Cleaning 4 1 3 Optional Cutter Module The swing cutter and rotary cutter are available as an option They are both c
96. ive an electrical shock Additionally the printer contains many delicate components that may be damaged if accessed by unauthorised personnel e Clean the outside of the printer with a clean dry cloth or a clean cloth slightly dampened with a mild detergent solution e Use caution when cleaning the thermal print head as it may become very hot while printing Wait until it has had time to cool before cleaning Use only the TOSHIBA TEC recommended print head cleaner to clean the print head e Do not turn off the printer power or remove the power plug while the printer is printing or while the ON LINE lamp is blinking E2 2 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 2 Fitting the Fan Filter 22 Fitting the Fan Filter When installing the printer it is important to ensure that the Fan Filter is attached before using the printer The Fan Filter consists of 2 parts 1 Filter Pad 2 Filter Retainer To fit the Fan Filter put the Filter Pad inside the Filter Retainer and simply press into place as shown in the diagram below ensuring connecting pins are aligned with the connecting holes Filter Pad Filter Retainer 2 3 Connecting the 1 Make sure that the printer Power Switch is in the OFF O position Power Cord Connect the Power Cord to the printer as shown in the figure below CAUTION 1 As a Power Cord is not supplied with the printer please purchase an approved on that meets the safety standard of each coun
97. leaned in the same way When removing the Cutter Cover of the rotary cutter unit remove the screws from the bottom of the cover 1 Be sure to turn the power off before cleaning the Cutter Module Loosen the two screws to remove the Cutter Cover Remove the Plastic Head Screw to detach the Media Guide Remove the jammed paper Clean the Cutter with a soft cloth slightly moistened with alcohol Reassemble the Cutter Module in the reverse order of removal Screw 2 As the cutter blade is sharp care should be taken not to injure yourself when cleaning oF GN Plastic Head Screw Cutter Unit Cutter Cover Media Guide Fixed Cutter Swing Cutter E4 3 5 TROUBLESHOOTING ENGLISH VERSION EO1 33059 5 1 Error Messages 5 TROUBLESHOOTING This chapter lists the error messages possible problems and their solutions WARNING If a problem cannot be solved by taking the actions described in this chapter do not attempt to repair the printer Turn off and unplug the printer then contact an authorised TOSHIBA TEC service representative for assistance 5 1 Error Messages NOTES e Ifan error is not cleared by pressing the RESTART key turn the printer off and then on e After the printer is turned off all print data in the printer is cleared kkk k kI indicates the number of unprinted media Up to 9999 in pieces Error Messages Problems Causes Solutions HEAD OPEN The P
98. m with the Print Head POWER FAILURE A momentary power failure has Check the power source which supplies occurred power to the printer If the rating is not correct or if the printer shares the same power outlet with other electrical appliances that consume large amounts of power change the outlet SYSTEM ERROR 1 The printer is used in a location 1 Keep the printer and the interface where it is subject to noise Or there cables away from the source of noise are power cords of other electrical appliances near the printer or interface cable 2 The Power Cord of the printer is not Ground the Power Cord oa grounded 3 The printer shares the same power Provide an exclusive power source for source with any other electrical the printer i appliances 4 An application software used on Confirm the host computer operates your host computer has an error or properly malfunction FLASH WRITE ERR An error has occurred in writing to the Turn the printer off and then on again flash ROM E5 2 5 TROUBLESHOOTING ENGLISH VERSION EQO1 33059 5 2 Possible Problems 5 1 Error Messages Cont Error Messages Problems Cause FORMAT ERROR An error has occurred in formatting the Turn the printer off and then on again flash ROM FLASH CARD FULL Saving failed because of an insufficient capacity of the flash ROM EEPROM ERROR Data cannot be read from written to a backup EEPROM properly RFID WRITE ERROR The printer did no
99. mended that the RFID tag embedded labels be wound inside 4 Sensor When the transmissive sensor or reflective sensor is enabled transmissivity or reflectivity of a label or tag may vary at an RFID tag embedded area depending on the pattern of an antenna or other factors In such cases a manual threshold setting is required For details refer to Section 2 13 Threshold Setting 5 Cutter When an RFID label or tag is used in cut issue mode care must be taken not to cut an antenna of the RFID tag or an IC chip in order not to damage the cutter 6 Static Electricity When printing is performed in a place where humidity is low or under some specific conditions writing data on an RFID tag may fail due to static electricity generated by a label or a ribbon E7 4 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33059 7 1 Media 7 Printing on Bump Chip Antenna Area Embedding an RFID tag in labels creates bumps on the label surface causing incomplete printing Uneven printing or incomplete printing can occur easily especially within 5 mm back and forth and right and left sides of the RFID tag embedded area as shown in the figure below NOTE The degree of poor printing quality differs depending on height of a chip antenna used RFID tag Embedded area i mm Poor printing may occur in lA this area due to a bump 5mm Media feed direction Poor printing may occur in this area due to a bump 8 Ambient
100. might be exposed to direct sunlight high temperatures high humidity dust or gas Ensure the printer is operated on a level surface Any data stored in the memory of the printer could be lost during a printer fault Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference Unplug the machine whenever you are working inside it or cleaning it Keep your work environment static free Do not place heavy objects on top of the machines as these items may become unbalanced and fall causing injury Do not block the ventilation slits of the machines as this will cause heat to build up inside the machines and may cause fire Do not lean against the machine It may fall on you and could cause injury Care must be taken not to injure yourself with the printer paper cutter Unplug the machine when it is not used for a long period of time Place the machine on a stable and level surface Request Regarding Maintenance Utilize our maintenance services After purchasing the machine contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned Otherwise dust will build up inside the machines and may cause a fire or a malfunction Cleaning is particularly effective before humid rainy seasons Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performa
101. nce of the machines preventing accidents beforehand For details please consult your authorised TOSHIBA TEC representative for assistance Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents This will cause the cabinet or other parts to deteriorate or cause the paint to peel ii ENGLISH VERSION E01 33059 TABLE OF CONTENTS Page PRODUC FOVERVIEW sccs sooo caiaven ee uceliu atic stdicensiiensd E cue van es veteuasdseetaeteeie E1 1 W IMPOGU COM eters ssh tess soon sh eeiobigats E mee biastee nas ssbonisieaehots E1 1 V2 POAIUNCS chev cmscssmimseeiciecincicaitaniedcanie dra thareamaant E E E ER E1 1 Me IIT OACKING cenere teieos ik ouieawid ert ineheieet O TNE E1 1 WAS ACCOSSONGS morour E eSack uaiaeectanets kee aaniees E1 2 He HAO DC ALAN CS wie caeasdegaadieeb aie nabiadete tere E seats ouainerunnmmtaeageetewes E1 3 WeS4 DIMGWMSIONS 2gseevecsutseibeccunedasensavhercuned date ch seuss unde ane ast Seacee cal agttoee aE E1 3 Moe FONE VI OW seriene E E ne suluhse E1 3 Ts SRO VOW aranna ea a Soy weedeat ed oe epee den a adetrlia tect tank Gadeucuisne bakanes Sak E1 3 go pe tae 6 21 06 ge Pane eminent es ne ered entree resent Speco eter een rere Nr ene eer er eae ee ee E1 4 125 5 MENO assina a N a tear ag aE E1 4 Te OPIN Seere a a a a E E1 5 PRINTER SE TUP vo secce ce cenlesscunecuewecsaicenaaaewesisnwstdauuecnsysidatnatmascis Aae EEEE E2 1 21 APSA E Gite eee ruda
102. nd logos are uniform among participating nations ENERGY STAR is a U S registered mark This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and sed in accordance with the instruction manual may cause harmful interference to radio communications Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense for USA only Changes or modifications not expressly approved by manufacturer for compliance could void the user s authority to operate the equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le materiel brouilleur du Canada for CANADA only For E Copyright 2006 lt For EU Only gt by TOSHIBA TEC CORPORATION TOSHIBA TEC Europe Retail Information Systems S A All Rights Reserved Rue de la C lid e 33 BE 1080 Brussels 570 Ohito Izunokuni shi Shizuoka ken JAPAN TOSHIBA TEC Thermal Printer B SX5T SERIES
103. nvunseuevals E2 2 22 TIMING INS FAN FNC eek seraleoetteanatanerbuastiuancennepnsssierlaneuadauerelushaeanatedeenGaurdlons E2 3 2 3 GOMNECING INE POWEN CON sist icii ah cide seen a cau ag anton cle E2 3 ZA LOAGING ANG Media eresse a e E a E2 4 25 Eoa ding he RIDDOM scean A aad eat alana E2 10 2 6 Connecting the Cables to Your Printer ccccccccccsseeeeeseeeeeeeseeeeeeeseeeeeeseeeeseessaaeeees E2 12 27 T rmingthe Printer ON OFF vecicdent necnceis msosacatimenie EE A E E2 13 221 TUMINJON TOP TILER sessin E R E EE e E2 13 Zale TAMNO OFF GPN eaaa a So nce Sat a oantieaaaae oes E2 13 2 8 Inserting the Optional PCMCIA Cards cccccccceccccecsseeeeeseeeeeeeseeeeceeseeeeseeseeeseeesaaeeees E2 14 29 Setting an Operating Environment sssrinin e e E E2 15 Z9 1 Parameter Seting ascaris a e a ola ach T ole a dttua lil E2 16 29 2 Dump Mode Selinger a i E2 33 293 BA SIGEX PANSION MOJE craie a a o a a A E2 35 2 10 INStalling the Printer DIVERS sorei a a E E2 36 2 AOT ALCO CU GUO Menpan a e E A E a sansa ders eas E2 36 2102 Gencal DESEO Misana E a a S E2 36 2 10 3 Installing the Printer Drive sana sics orci ressecesentcati a a aaeseseeee aoa E2 37 2 10 4 Uninstalling the Printer Driver cccccceseseceseseeeseeeeesseeessaseessaseesseaeeeneeeeseaesenes E2 50 21035 AdGING DElCIING a LAN Ponencia a E2 51 2106 Gaulo ata ec races Geese et aden alee ats nies vote cant a ran ce ah ake cence Gaels E2 53 2 10 7 USING Anes PRI
104. ortion may cut or expose the internal wires and cause fire or electric shock the machines first turn off the power switches and disconnect the power cord plugs from the outlet and then contact your authorised TOSHIBA TEC representative for assistance Continued use of the machine in that condition may cause fire or electric shock Ensure that the equipment is properly grounded Extension cables should also be grounded Fire or electric shock could occur on improperly grounded equipment Do not remove covers repair or modify the machine by yourself You may be injured by high voltage very hot parts or sharp edges inside the machine Connect a grounding wire This indicates that there is the risk of personal Injury or damage to N CAUTION e inuy or damea objects if the machines are improperly handled contrary to this indication Precautions The following precautions will help to ensure that this machine will continue to function correctly Try to avoid locations that have the following adverse conditions Temperatures out of the specification Direct sunlight High humidity Shared power source Excessive vibration Dust Gas The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons DO NOT STORE the paper or ribbons where they
105. ow and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway 9 When the Completing the Found New Hardware Wizard screen is displayed click on the Finish button Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for pt TEC B 544T ia Click Finish to close the wizard 10 When installation is completed the new printer icon is added in the Printers folder E2 49 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers 2 10 4 Uninstalling the Printer Driver Windows 98 ME 1 2 3 4 Select Settings Printers from the Start menu to open the printer folder Right click on the printer driver icon to be deleted then select Delete The confirmation message is displayed Click on the Yes button to delete After the printer driver icon is deleted restart your host computer Windows 2000 XP 1 2 3 4 5 6 Log on to your host computer as a member who has full control access privilege concerning the printer settings Select Settings Printers from the Start menu to open the printer folder Right click on the printer driver icon to be deleted then select Delete The confirmation message is displayed Click on the Yes button to delete After the printer icon is deleted
106. pe Two types of media can be loaded for this thermal transfer and direct thermal printer label or tag The table below shows size and shape of the media available for this printer Black Mark Black Mark Label E L ae Refer to Tad paper on reverse side Stop position Stop W position aT Cut position W NN ONSET gered TO DIN A 7 Vi Cut position K Feed Direction Unit mm Cut mode T ape PC USE mode Batch mode Strip mode Rotary cutter Swing cutter 10 0 1500 0 25 4 1500 0 38 0 1500 0 38 0 1500 0 Media pitch gt gt z i 10 0 1500 0 ae Ve ere lps i500 Label length 8 0 1498 0 23 4 1498 0 25 0 1494 0 25 0 1494 0 1 Width including backing paper 30 0 140 0 50 0 140 0 30 0 112 0 30 0 140 0 See NOTE 5 Label width See NOTE 5 27 0 137 0 47 0 137 0 27 0 109 0 27 0 137 0 Gap length 2 0 20 0 6 0 20 0 Black mark length Tag paper 2 0 10 0 Effective print width 10 0 128 0 Label 6 0 1496 0 21 4 1496 0 23 0 1492 0 23 0 1492 0 Effective print length gt gt E E Tag 8 0 1498 0 Le G ne uy ar aaa S Print speed up slow down area 1 0 0 13 0 17 0 15 0 29 749 0 200 nner core diameter O76 2 0 3 E7 1 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33059 7 1 Media NOTES I To ensure print quality and print head life use only TOSHIBA
107. rd runs Click on the Next button Select Local printer Mark off the Automatically detect and install my Plug and Play printer checkbox then click on the Next button Select the port to be used for printing from the Available ports list then click on the Next button On the screen listing Manufacturers and Printers click on the Have Disk button The Install From Disk dialog box is displayed Specify the driver folder in the CD ROM drive then click on the OK button NOTE The latest printer driver is available from the web site the Barcode Master http www toshibatec ris com products barcode download index html Select the printer to be installed from Printers list then click on the Next button Driver name Model Driver name Model Driver name Model TEC B 372 B 372 QP TEC B 415 B 415 GH24 QM TEC B 419 B 419 GS10 QQ B 415 GH25 QM B 419 GS12 QP B 419 GS12 CN TEC B 431 B 431 GS10 QP TEC B 452 B 452 TS10 QQ TEC B 452H B 452 HS12 QQ B 431 GS10 CN B 452 TS10 QQ US B 452 HS12 QQ US B 452 TS11 QQ PAC B 452 HS12 QP B 452 TS12 QP B 452 HS12 CN B 452 TS12 QP PAC B 452 TS12 CN TEC B 472 B 472 QQ TEC B 472 CN B 472 GH12 CN TEC B 482 B 482 TS10 QQ B 472 QQ US B 472 GH14 CN B 482 TS10 QQ US B 472 GH12 QQ B 482 TS10 QP B 472 QP TEC B 492 B 492L TH10 QQ TEC B 572 B 572 QQ TEC B 672 B 492R TH10 QQ B 572 QQ US B 492L TH10 QP B 572 QP B 492R TH10 QP TEC B 682 B 682 TS10
108. re dense inks can interfere with this process causing paper jam errors To get around this problem first try an automatic threshold setting If the problem still occurs then the threshold voltage needs to be manually set Automatic threshold setting procedure 1 Turn the power ON The printer is in online mode 2 Load a pre printed media roll When using a label stock move the Feed Gap Sensor so that it is in line with the centre of the label When using a tag stock move the Black Mark Sensor so that it 1s in line with the centre of a black mark 3 Press the PAUSE key 4 The printer enters the pause mode 5 Press and hold the PAUSE key in the pause state until the following screen appears 6 The sensor type is displayed TRANSMISSIVE B SX5T V1 0A 7 Select the sensor to be adjusted by using the FEED key REFLECTIVE FEED gt TRANSMISSIVE B SX5T V1 0A B SX5T V1 0A Black mark sensor Feed gap sensor 8 Press and hold the PAUSE key until more than 1 5 labels tags have been issued The media will continue to be fed until the PAUSE key is released An automatic threshold setting for the selected sensor is completed by this operation PAUSE B SX5T V1 0A 9 Press the RESTART key ON LINE B SX5T V1 0A 10 The printer returns to online mode Send an issue command from the host computer to the printer E2 65 2 PRINTER SETUP ENGLISH VERSION EQO1 33059 2 13 Threshold Setting
109. rint Head Block is opened in Close the Print Head Block Online mode HEAD OPEN Feeding or printing has been attempted Close the Print Head Block Then press with the Print Head Block open COMMS ERROR A communication error has occurred Make sure the interface cable is correctly connected to the printer and the host and the host is turned on PAPER JAM 1 The media is jammed in the media 1 Remove the jammed media and clean path The media is not fed smoothly the Platen Then reload the media correctly Finally press the RESTART key gO a 2 A wrong Media Sensor is selected for 2 Turn the printer off and then on Then the media being used select the Media Sensor for the media being used Finally resend the print job 3 The Black Mark Sensor is not 3 Adjust the sensor position Then press correctly aligned with the Black the RESTART key Mark on the media Section 2 4 Size of the loaded media is different 4 Replace the loaded media with one from the programmed size that matches the programmed size then press the RESTART key or turn the printer off and then on select a programmed size that matches the loaded media Finally resend the print 5 The Feed Gap Sensor cannot Refer to Section 2 13 to set the distinguish the print area from a label threshold If this does not solve the gap problem turn off the printer and call a TOSHIBA TEC authorised service representative E5 1 5 TROUBLES
110. rinted by the printer Label tag paper fanfold paper perforated paper etc PCMCIA interface An optional interface circuit that may be installed into the printer to allow the use of the small credit card sized PC cards such as flash memory cards and LAN cards PCMCIA is the acronym for Personal Computer Memory Card International Association APPENDIX 5 GLOSSARIES Pre printed media A type of media on which characters logos and other designs have been already printed Print head element The thermal print head consists of a single line of tiny resistive elements and when current is allowed to flow through each element it heats up causing a small dot to be burned onto thermal paper or a small dot of ink to be transferred from a thermal ribbon to ordinary paper Print speed The speed at which printing occurs This speed is expressed in units of ips inches per second Reflective sensor See Black mark sensor Resolution The degree of detail to which an image can be duplicated The minimum unit of divided image is called a pixel As the resolution becomes higher the number of pixels increased resulting in more detailed image RFID Radio Frequency Identification A method of automatically identifying people or objects using radio waves In case of the B SX series the RFID module writes digital information to an RFID tag mounted inside labels or tag paper while the printer is printing data on them The RFID tag is a mi
111. rinting method again and press the PAUSE key to print the subsequent data until the all data has been printed If an error occurs during dumping the printer will display an error message and stop Prints all data in the receive buffer then stops printing The error can be cleared by pressing the PAUSE After selecting a printing method press the PAUSE key key and then the display will show lt 4 gt DUMP MODE eee again NOW PRINTING After a recovery from the error PAUSE the printer will not start printing automatically RESTART ak PRINT ALL lt 4 gt DUMP MODE k Turn off the power and then on W O Q Z AE Z 1 Se lt E2 33 2 PRINTER SETUP ENGLISH VERSION E0O1 33059 2 9 Setting an Operating Environment 2 9 2 Dump Mode Setting Cont Print Conditions e Printing width 3 9 inches 100 mm e Sensor selection None e Print speed 4 7 sec e Printing mode Depends on the selection in use e 16 bytes line e Data is printed in the order from the new one to the old one e Data specified by the receive buffer write pointer will be printed in boldface The data in the receive buffer is printed as follows 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 7B 41 58 3B 2B 30 30 30 2C 2B 30 30 30 2C 2B 30 30 7C 7D 7B 44 30 37 37 30 2C 31 31 30 30 2C 30 37 34 30
112. select Server Properties from File menu of the Printers folder Select the printer driver to be deleted then click on the Remove button After the printer driver is deleted restart your host computer E2 50 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers 2 10 5 Adding Deleting a LAN Port To use the LAN interface first you have to make the following settings in lt 7 gt IP ADDRESS in the system mode of the printer Refer to TOSHIBA TEC support representative e Set the printer IP address PRINTER IP ADRES the gateway IP address GATEWAY IP ADRES and subnet mask SUBNET MASK e Set the port number SOCKET PORT Among these settings the printer IP address and the port number are also required for adding a LAN port 1 Adding a LAN Port Windows 98 ME 1 Right click on the printer icon Select Properties to open the printer Properties dialog box 2 Select the Details tab and click on the Add Port button The Add Port dialog box is displayed 3 Select Other Select Seagull Scientific TCP IP Port from the list then click on the OK button 4 On the Add Seagull TCP IP Port dialog box enter the name or IP address the port number and the port name For the IP address and the port number enter the same ones as you have set in lt 7 gt IP ADDRESS in the system mode of the prin
113. t E2 45 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers 10 Change the printer name if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Finish button Add Printer Wizard TOU can type a name for this printer or you can use the name suppled below When you are ready click Finish to install the printer and add it to the Printers folder Printer name TEC B 5447 Do you want your Windows based programs to use this printer as the default printer l Yes i Ho Cancel 11 When the screen which indicates TEC B SA4T has been installed is displayed click on the Finish button Add New Hardware Wizard TEC B 544T Windows has finished installing the new hardware device ancel 12 When installation is completed the new printer icon is added in the Printers folder E2 46 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers Windows 2000 XP NOTE When plug and play printer installation in progress is stopped be sure to delete the printer detected ana displayed on the Device Manager tab of the System Properties dialog box 1 Log on to your host computer as a member who has full control access privilege concerning the printer settings 2 Turn the printer ON then connect it to your host computer with the USB cabl
114. t e When a print start position cut strip position or print tone needs to be adjusted gt Section 2 12 Position and Print Tone Fine Adjustment e When pre printed media is used and 1f a print start position is not properly detected gt Section 2 13 Threshold Setting E2 55 2 PRINTER SETUP ENGLISH VERSION E01 33059 2 11 Print Test 2 11 Print Test Cont When using a Strip Module or an optional Cutter Module It is necessary to set the issue mode cut strip position etc for the Printer Driver or TPCL TEC Printer Command Language in accordance with your printing condition For details of the TPCL refer to the B SX4T SX5T Series External Equipment Interface Specification stored in the CD ROM Regarding how to use the Printer Driver refer to the Help for the Windows Printer Drivers screen To gain maximum performance and life from the Cutter Module or Strip Module periodic cleaning is required Before starting a cleaning be sure to TURN OFF the printer to avoid risk of injury For details of cleaning refer to Section 4 1 3 Optional Cutter Module E2 56 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 12 Position and Print Tone Fine Adjustment 2 12 Position and Print This section describes how to fine adjust a print start position cut strip Tone Fine position reverse feed amount print tone and ribbon motor torque i When a fine adjustment is required such as print start position print tone Adj
115. t succeed in writing Press the RESTART key data onto an RFID tag after having retried for a specified times RFID ERROR The printer cannot communicate with Turn the printer off and then on again the RFID module SYNTAX ERROR While the printer is in the Download Turn the printer off and then on again mode for upgrading the firmware it receives an improper command for example a Issue Command Other error messages A hardware or software problem may Turn the printer off and then on If this have occurred does not solve the problem turn off the printer again and call a TOSHIBA TEC authorised service representative 5 2 Possible Problems This section describes problems that may occur when using the printer and their causes and solutions Possible Problems Causes Solutions The printer will not 1 The Power Cord is disconnected 1 Plug in the Power Cord turn on 2 The AC outlet is not functioning 2 Test with a power cord from another correctly electric appliance 3 The fuse has blown or the circuit 3 Check the fuse or breaker breaker has tripped 1 The media is not loaded properly The media is not fed 1 Load the media properly ee ev arena ara en TTD gt Section 24 2 The printer is in an error condition 2 Solve the error in the message display See Section 5 1 for more detail Pressing the FEED A feed or an issue was attempted not on Change the print condition
116. taken not to allow a the metal or glass part of a watch metal object like a ring to touch to touch the print head edge the print head edge Since the print head element can be easily damaged by shock please treat it carefully by not hitting a hard object against it E5 5 6 PRINTER SPECIFICATIONS ENGLISH VERSION EO1 33059 6 PRINTER SPECIFICATIONS 6 PRINTER SPECIFICATIONS This section describes the printer specifications Rens B SX5T TS22 QM R Item Dimension W x D x H 291 mm x 460 mm x 308 mm 11 5 x 18 1 x 12 1 Weight Operating temperature range Relative humidity 25 to 85 RH no condensation Power supply Universal switching power source ACIOOV to 240V 50 60Hz 10 consumption Resolution Printing method Printing speed 76 2 mm sec 3 inches sec 127 0 mm sec 5 inches sec i details refer to Section 7 1 1 203 2 mm sec 8 inches sec Available media width including 30 0 mm to 140 0 mm 1 2 inches to 5 5 inches backing paper Effective print width max 128 0 mm 5 inches Issue mode Batch Strip Cut Cut mode is enabled only when the optional Cutter Module is installed LCD Message display 16 characters x 2 lines E6 1 6 PRINTER SPECIFICATIONS ENGLISH VERSION EO1 33059 6 PRINTER SPECIFICATIONS a ee B SX5T TS22 QM R Item Available bar code types JAN8 JAN13 EAN8 EAN8 2 digits EAN8 5 digits EAN13 EAN13 2 digits EAN13 5 digits UPC E UPC E 2 digits
117. ter After entering these click on the OK button Add Seagull TCP IP Port TOCPVIP Settings Tou may specify the printer s location by name or IP address A name may be ether a name on the local network such as PRIN TERE or a fully qualified internet name such as printerb seaguillecientific cor IP addresses are specified as four numbers separated by periods for example 10 7 2 4 Name or IF Address The port number determines which TCF port is used to communicate with the printer Most printers use port 9100 Port Humber g o0 Fort Settings The port name i displayed in the Ports dialog For example LPT1 ts the name of the parallel port The name generated by default is acceptable Fort Hame Cancel 5 When addition of the port is completed the port is added to the drop down list for Print to the following port E2 51 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers Windows 2000 XP 1 2 3 4 5 Right click on the printer icon Select Properties to open the printer Properties dialog box Select the Ports tab and click on the Add Port button The Printer Ports dialog box is displayed Select Seagull Scientific TCP IP Port from the Available Printer Ports list then click on the OK button On the Add Seagull TCP IP Port dialog box enter the name or IP address the port n
118. that require small letters and or symbols Glossy coated paper Used where a high grade finish is required Plastic films Synthetic film Polypropylene etc This water proof and solvent resistant material has high physical strength and low temperature resistance but poor heat resistance dependant upon material This material can be used for labels stuck to recyclable containers so it can be recycled in the same process PET film This water proof and solvent resistant material has high physical strength and low temperature resistance as well as heat resistance This material is used for many applications especially where high durability is required Mode serial plate labels caution labels etc Polyimide This material gives the best performance on heat resistance greater than PET film It is often used for PCB labels as it can withstand passage through a solder bath E7 6 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33059 7 4 Care Handling of Media and Ribbon 7 3 Recommended Media and Ribbon Types Cont Ribbon type Description Vellum wax ribbon This ribbon is mainly used for vellum paper and labels It has a very high ink density to cope with uneven printing surface Standard wax ribbon Smear less ribbon Wax resin ribbon Good match for coated paper The printed image will resist water and light rubbing Scratch and solvent resistance ribbon Very good match for plastic films synthetic paper PET polyimide etc
119. tion 4 1 3 3 Clean the cutter blade gt Section 4 1 3 The Strip Module does Label stock is too thin or the glue is too 1 Refer to Section 7 1 Media and not remove labels from sticky change the label the backing paper 2 Set the Pre strip function to ON gt Section 2 9 1 E5 4 5 TROUBLESHOOTING ENGLISH VERSION EO1 33059 5 3 Removing Jammed Media 5 3 Removing Jammed This section describes in detail how to remove jammed media from the Media printer CAUTION 1 Turn off and unplug the printer 2 Open the Top Cover Do not use any tool that may damage the Print Head 3 Turn the Head Lever to Free position then open the Ribbon Shaft Holder Plate 4 Open the Print Head Block 5 Remove the ribbon and media Print Head Block Ribbon Shaft Holder Plate 6 Remove the jammed media from the printer DO NOT USE any sharp implements or tools as these could damage the printer T Clean the Print Head and Platen then remove any further dust or foreign substances 8 Paper jams in the Cutter Unit can be caused by wear or residual glue NOTE from label stock on the cutter Do not use non specified media in the If you get frequent jams in the cutter cutter contact a TOSHIBA TEC authorised service representative CAUTION When removing the jammed media be careful not to damage the print head with a hard object like a watch or a ring Care must be taken not to allow Care must be
120. try Refer to APPENDIX 3 Make sure that the printer tam Power Switch is turned to the Power Switch Power Cord OFF position O before connecting the Power Cord to prevent possible electric shock or damage to the printer Power Cord 2 Plug the other end of the Power Cord into a grounded outlet as shown in the figure below Connect the Power Cord to a supply outlet with a properly grounded earthed connection Example of US Type Example of EU Type E23 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 4 Loading the Media 24 Loading the Media The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer Do not touch any moving The printer prints both labels and tags parts To reduce the risk of fingers jewellery 1 Turn off the power and open the Top Cover clothing etc being drawn 2 Turn the Head Lever to Free position then release the Ribbon Shaft into the moving parts be Holder Plate sure to load the media 3 Open the Print Head Block once the printer has Print Head Block Top Cover stopped moving completely The Print Head becomes hot immediately after printing Allow it to cool before loading the media To avoid injury be careful not to trap your fingers while opening or closing the cover CAUTION Be careful not to touch the Head Lever Ribbon Shaft Print Head Element when Holder Plate raising t
121. um Finland FEI Denmark D France Power Cord Instruction 1 For use with 100 125 Vac mains power supply please select a power cord rated Min 125V 10A 2 For use with 200 240 Vac mains power supply please select a power cord rated Min 250V 3 Please select a power cord with the length of 4 5m or less Country Region North America United Kingdom Power Cord Rated Min 125V 10A 250V 250V 250V Type SVT HO5VV F HO5VV F AS3191 approved Light or Ordinary Duty type Conductor size No 3 18AWG 3 x 0 75 mm 3 x 0 75 mm 3 x 0 75 mm Min Plug Configuration locally approved type A Rated Min 125V 10A 250V 10A 250V 1 250V 1 At least 125 of the rated current of the product EA3 1 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 33059 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES E Font lt A gt Times Roman medium lt B gt Times Roman medium lt C gt Times Roman bold lt D gt Times Roman bold lt E gt Times Roman bold lt F gt Times Roman italic lt G gt Helvetica medium lt H gt Helvetica medium lt gt Helvetica medium lt J gt Helvetica bold lt K gt Helvetica bold lt L gt Helvetica italic lt M gt PRESENTATION BOLD lt N gt Letter Gothic medium lt O gt Prestige Elite medium lt P gt Prestige Elite bold lt Q gt Courier medium lt R gt Courier bold lt S gt OCR A lt T gt OCR B lt q gt Gothic 725 Black lt Outline Fon A gt He ye t
122. umber and the port name For the IP address and the port number enter the same ones as you have set in lt 7 gt IP ADDRESS in the system mode of the printer After entering these click on the OK button When addition of the port is completed the port is added to the Print to the following port s list 2 Deleting a LAN Port NOTE Before deleting a port be sure to check if other printers also use it If there are printers which use the port to be deleted change their port to another before deleting the port Windows 98 ME 1 2 3 4 Right click on the printer icon Select Properties to open the printer Properties dialog box Select the Details tab and click on the Delete Port button Select the port to be deleted then click on the OK button When deletion of the port is completed the port is also deleted from the Print to the following port list Windows 2000 XP 1 Right click on the printer icon Select Properties to open the printer Properties dialog box 2 On the Ports tab select the port to be deleted then click on the Delete Port button 3 When deletion of the port is completed the port is also deleted from the Print to the following port s list E2 52 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 6 2 10 Installing the Printer Drivers Cautions 1 Printer Driver Upgrades To upgrade the printer driver
123. ur host computer 2 System Requirements To install the TOSHIBA printer driver on your host computer the following system and environment are required e Operating system Windows 98 Windows Me Windows 2000 Windows XP e Hardware A DOS V IBM PC AT compatible machine running an above operating system e Interface e Parallel interface conforming to the IEEE1284 standard e USB interface e LAN interface E2 36 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 10 Installing the Printer Drivers 2 10 3 Installing the Printer Driver The installation procedure differs depending on the interface connected to the printer and the operation system you are using Please install the printer driver by performing the appropriate procedure If the previous version of the printer driver has been installed on your host computer be sure to uninstall it before you install this printer driver Refer to Section 2 10 4 Uninstalling the Printer Driver To print via your network please install the printer driver by performing the installation procedure for the parallel interface and also perform the following 1 In the procedure select LPT1 for the port 2 After installation of the printer driver is completed add the LAN port by referring to Section 2 10 5 Adding Deleting a LAN Port and specify the LAN port 1 Parallel Interface To use the parallel interface the following settings are required after installing the printer driver
124. ustment etc follow the procedure below 1 Turn on the printer and confirm that ONLINE appears on the LCD Message Display 2 Press the PAUSE key to pause the printer 3 Hold down the RESTART key for three seconds until lt 1 gt RESET is displayed 4 Press the FEED or RESTART key until lt 3 gt ADJUST SET appears on the LCD Message Display 5 When lt 3 gt ADJUST SET appears press the PAUSE key to enter the Parameter Fine Adjustment Mode a The Parameter Fine Adjustment Mode contains the following sub menus PAUSE Each time the PAUSE key is pressed the sub menus are displayed sequentially lt 3 gt ADJUST SET FEED ADJ 10 0mm 1 Feed Amount Fine Adjustment PAUSE Feed amount to the print start position is fine adjusted 5 ADJUST SET 2 Cut Strip Position Fine Adjustment pee Cut position or strip position is fine adjusted orale Wil 3 Reverse Feed Amount Fine Adjustment PAUSE apr l l Reverse feed amount is fine adjusted 4 X coordinate Fine Adjustment X coordinate of a print position is fine adjusted PAUSE 5 Print Tone Fine Adjustment Thermal transfer Print tone is fine adjusted for thermal transfer mode Print Tone Fine Adjustment Thermal direct Print tone is fine adjusted for thermal direct mode Ribbon Motor Drive Voltage Fine Adjustment Take up lt 3 gt ADJUST SET motor TONE ADJ lt T gt 3 Drive voltage of the ribbon take up motor is fine adjusted PAU
125. uthority to operate the equipment For Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device For Europe CE 0682 Hereby Toshiba TEC Corporation declares that this TEC RFID EU1 B 9704 RFID U1 EU R is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC This equipment uses the radio frequency band which has not been harmonized throughout all EU and EF TA countries and can be used in the following countries Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Hungary Germany Greece Ireland ltaly Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Slovakia Slovenia Spain Sweden United Kingdom Norway Liechtenstein Iceland Switzerland Safety Summary ENGLISH VERSION EO1 33059 Safety Summary Personal safety in handling or maintaining the equipment is extremely important Warnings and Cautions necessary for safe handling are included in this manual All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment Do not attempt to effect repairs or modifications to this equipment If a fault occurs that cannot be rectified using the procedures described in this manual turn off the power unplug the m
126. w toshibatec ris com 7999 2006 Toshiba TEC All Rights Reserved 1997 2006 Seagull Scientific Inc Authors of the Barl ender label software Version 3 The Help for Windows Printer Drivers screen appears This screen will provide how to use the printer driver Help button E Help for Windows Printer Drivers He Hide Refresh Print Options Contents Index Search Favorites Windows Printer Drivers Getting Started windows Printer Drivers This Windows printer driver will allow you Changing Printer Driver Settings Maximizing Your Printer Speed License Agreement CS Page Setup gb Graphics T Fonts gb Tools ee Stock ae Options Ce Automation Ca Technical Support to print to your printer from nearly any application We currently have printer drivers available for Windows 95 98 Me MT 4 0 2000 and SP Windows 3 1 Windows MT 3 51 and Windows CE are not SUDO Modern Windows applications are able to print to any printer for which there is a Windows driver installed on the system Some older applications including those written for OOS do not use printer drivers You must contact the application vendor if you need support for your printer model You should consider Upgrading to 4 newer Windows application What Is A Printer Driver In the early days of computers it was necessary for every computer program to be specifically written to support eac
127. winder Guide Plate is positioned Rewinder correctly Guide Plate Adjustment Knob SM 4x8 Screw S 7 eae E2 8 2 PRINTER SETUP ENGLISH VERSION EO1 33059 2 4 Loading the Media 2 4 Loading the Media Cut mode Option Co nt When the optional Cutter Module is fitted the media is automatically cut A swing cutter and a rotary cutter are available as an option but they are used in the same way The cutter is sharp so care Insert the leading edge of the media into the Media Outlet of the Cutter must be taken not to injure Module ge oe yourself when handling the i cutter CAUTION Be sure to cut the backing Cutter Module paper of the label Cutting Media Outlet labels will cause the glue to Media stick to the cutter which pS may affect the cutter quality and shorten the cutter life Use of tag paper when the thickness exceeds the 13 If the loaded media is direct thermal media a chemically treated specified value may affect surface the media loading procedure is now completed Close the the cutter life Ribbon Shaft Holder Plate and turn the Head Lever to Lock position to close Then close the Top Cover If the media is thermal transfer media it is also necessary to load a ribbon Refer to Section 2 5 Loading the Ribbon E2 9 2 PRINTER SETUP ENGLISH VERSION E01 33059 2 5 Loading the Ribbon 2 5 Loading the Ribbon Do not touch any moving parts To reduce the risk of fingers
128. ystem error occurs a Command fetch from an odd address b Access to word data at an odd address c Access to long word data at an odd address 22 ISYSTEM ERROR d Access to the area of 80000000H to FFFFFFFFH in the logic space in user mode e An undefined instruction in an area other than a delay slot was decoded f An undefined instruction in a delay slot was decoded g An instruction to rewrite a delay slot was decoded emma a INITIALIZING initialized The printer did not succeed in writing Yes Yes 24 RFID WRITE ERROR data onto an RFID tag after having retried for a specified times The printer cannot communicate with Yes Yes psjprmennon O ejo frednmte NOTE When an error message listed above appears on the LCD message display please refer to Section 5 TROUBLESHOOTING for solution EA1 2 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1 33059 APPENDIX 1 MESSAGES AND LEDS NOTES o If a command error is found in the command received 16 bytes of the command error starting from the command code will be displayed However LF and NUL will not be displayed Example 1 ESC T20 G30 LF NUL Command error The following message appears T20G30 B SX5T V1 0A Example 2 ESC XR 0200 0300 0450 1200 1 LF NUL Command error The following message appears XR 0200 0300 045 B SX5T V1 0A Example 3 ESC PC001 0A00 0300 2 2 A 00 B LF NUL
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