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Pentax 3, 3 Plus Printer User Manual

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1. Inches the form length will be recalculated in inches and displayed accordingly If you switch from Inches to Lines the form length will also be recalculated and displayed as the number text lines that will be printed Page 17 Form Length Inches v 11 0 Bottom Margin Default Font Serif Serif This command determines which of the two internal typefaces is the default when printing ASCII text From the factory a Serif font similar to Courier and Sans Serif font similar to Letter Gothic are supplied Default Pitch 12 char inch 10 char inch 12 char inch 15 char inch Proportional This command determines default horizontal size of characters when printing ASCII text Smaller characters 15 per inch allow you to print more characters across a line than larger characters 10 per inch Each character in 10 12 or 15 per inch mode will use the same amount of horizontal space If Proportional is selected each character uses an amount of horizontal space appropriate to the characters intrinsic width For example the letter i will occupy less horizontal space than the letter w The value supplied here will as noted above affect the actual width of margin settings Extended Chars Graphics This command determines what the printer s ESC P emulation does when ASCII characters with values of between Page 18 128 and 255
2. Supplies 66 40 42 67 T Technical Information 55 Technical Support vii 8 49 Test Page 20 Tips on Using Paper 35 Tips on Using the Battery 34 Troubleshooting 49 Turning the Printer ON 25 Turning the Printer OFF 27 U Unpacking the Printer 1 USB Cable 8 10 23 24 47 56 67 Use Recommendations v Using the Configuration Program 10 Using the Operation Panel 4 Using the Printer 7 Using Paper Tips on 35 Page 72 V Variable Length Forms 29 Vehicle Mounts 67 Vehicle Power vi 3 Ww Warranty Information viii Warranty Registration viii 7 Windows 2000 7 27 30 Windows 3 1 29 52 Windows 95 7 23 24 27 29 Windows 98 23 Windows CE 7 27 28 Windows CE related Problems 54 Windows XP 7 27 30 Page 73 PENTAX FocketJet 3 PENTAX FocketJet 3 Plus User s Guide PENTAX Imaging Company 600 12 Street Suite 300 Golden CO 80401 USA 303 460 1600 Fax 303 460 1628 E mail info pentaxtech com Internet www pentaxtech com Pentax Technologies Europe nv Weiveldlaan 3 5 1930 Zaventem Belgium Tel 32 2 306 1190 Fax 32 2 306 1199 E mail info europe pentaxtech be Technical Support In US 1 800 453 6144 ext 1820 8 a m to 5 p m Mountain Time M F Outside US Contact your local reseller or any of the Authorized Service Centers Ordering Supplies Accessories or Replacement Parts In US 1 800 543 6144 8 a m to 5 p m Mountain Time M F Outside US Contact your printer dealer Page 74
3. Clearing a Paper Jam Method 1 Press and hold the green Main Power switch The drive motor will start and move slowly for a few seconds then move faster as long as you hold the switch down This can be repeated as many times as necessary If this does not move the jammed paper out of the printer use Method 2 below NOTE This method can also be used to finely position a sheet of paper for printing for instance on a pre printed form Method 2 1 Gently open the release cover as far back as it will go See Figure 15 FIGURE 15 Opening the release cover Page 37 2 Gently pull the paper out of the printer Pulling in either direction is acceptable See Figure 16 FIGURE 16 Pulling jammed paper out of the printer 3 Close the release cover 4 Reinsert a new sheet of paper in the printer and restart the job Page 38 Chapter 4 Maintaining the Printer Cleaning the Print Head To maintain high print quality clean the print head after 500 prints or whenever you detect broken or light characters on the page NOTE Defective or wrinkled paper can also cause broken or light characters If the problem does not go away after you clean the print head try a different sheet of paper or a higher density setting 1 Make sure the printer is powered on without paper loaded NOTE If paper is loaded and detected printer when you attempt to initiate Cleaning Mode a Form Feed will be executed instead 2
4. Roll or Perforated Roll This modifies the printable area of all paper sizes Letter Legal A4 Custom 2 Using Custom Forms a Select Start Settings Printers select Server Properties b On the Forms Page create a form for use with custom paper size c Allowed sizes e Minimum width 4 e Maximum width 8 5 e Minimum height 2 00 inches e Maximum height 65 535 print lines d All forms created within these specifications will be displayed as paper size options Cut Sheet Paper Usage 1 Select Fixed Page mode 2 Select the appropriate paper size Letter A4 Legal 3 In Windows 2000 XP set the Paper Type to Cutsheet only Page 28 Non Perforated Roll Paper Usage To use roll paper you must select from either fixed page length using Fixed Page Mode or variable page length using the No Feed Mode and selecting a page eject length using the No Feed Mode Extra Feed option When using Windows 2000 XP for each case below be sure to set the Paper Type to Roll A Variable Length Forms saves paper 1 Select No Feed Mode 2 Set the value of the No Feed Mode Extra Feed to the amount of margin you wish to have between the final printed line and the end of the document For example 200 lines equal 1 inch On a PocketJet 3 this allows paper advancement from the print head area inside the printer to a position outside the printer This provides for a tear off positio
5. a vehicle DC supply light print density may indicate a low voltage less than 10 volts Check and correct the supply voltage or be sure the vehicle engine is running Page 26 Accessing Advanced Software Features through Windows These features can be accessed using the software dialog boxes and methods discussed below For more detailed information view the Read Me file on the driver CD if available In Windows CE double tap on the PocketJet printer icon in the Control Panel window In Windows 95 98 Me use the path Start Settings Printers Pentax PocketJet 3 Properties Advanced In Windows 2000 XP permanently change the advanced features using Start Settings Printers Pentax PocketJet3 Printing Preferences Advanced or the settings may be temporarily changed using the Print Setup from your application Density Modes You can set the print density to your preference from zero to 10 0 is the lightest 7 is the default medium and 10 is the darkest 2 Ply Mode For special applications where 2 ply paper is needed this setting makes prints that are darker and print slower than the density mode set to 10 as listed above Form Feed Modes You can set how the printer ejects paper by using the following options e No Feed Mode there is no paper feed at the end of a job This is typically used with non perforated roll paper to save paper No Feed Mode Extra Feed this option is used in con
6. e Don t allow moisture to come in contact with the printer the AC adapter or the AC power cord Outdoor Use Warning To reduce the risk of electric shock do not expose this printer its AC adapter or the power cord to rain or moisture Caution Using AC Power To use AC power with or without the battery installed you must use the AC adapter supplied with the printer The AC adapter allows you to connect to worldwide 100 240 volt power outlets The power cord supplied with the PocketJet 3 3 Plus AC adapter is designed to fit many 115 volt outlets and is shown below The AC adapter automatically adjusts to the correct voltage when connected Check the power plug configurations and voltages that are used in your country If you need a different plug or power cord you can either purchase a plug adapter locally or contact your local reseller or Pentax for assistance in procuring a proper cord set Q 2 Page v Unplug AC Cable when Printer is Not in Use Always unplug the AC cable from the AC power outlet when you stop using the printer or finish charging the battery The transformer inside the AC adapter generates heat while it is plugged in Unplugging the AC adapter extends its life Battery Recycling Disposal Information This printer can run on an optional rechargeable Nickel Metal Hydride NiMH battery The battery is recyclable At the end of its useful life please consider recycling options contact your local soli
7. for Paper Source on the Paper tab within the printer properties control panel This setting causes a dialog to be displayed before EVERY printed page including the first one Perforated Roll Paper Usage 1 Select End of Page mode 2 Select Perf Letter or Perf A4 paper size This is very important because the printable area is smaller when using perforated paper compared to cut sheet paper WinCE Note Check the Perforated Paper box Windows 2000 XP Note Set Paper Type to Perforated Roll This modifies the printable area for any paper size including custom sizes This way you are not limited to Perfletter and PerfA4 sizes Protecting the Printer When you are not using the printer or charging its battery always take the following precautions e Unplug the AC cable from the power outlet NOTE The transformer inside the AC adapter generates heat while it is plugged in Unplugging the adapter extends its life e Store the printer in its carrying case Page 30 Installing the Battery 1 Open the printer s battery cover by pressing the cover latch Push the cover away from the AC adapter receptacle See Figure 10 FIGURE 10 Opening the Battery Cover 2 Swing the cover open and remove it 3 Gently push the battery connector into the terminal on the inside of the printer s battery compartment See Figure 11 Battery Connector FIGURE 11 Pushing the batt
8. is programmed into the printer at the factory and may be suitable for many users Page 7 Driver Installation CAUTION Please do NOT connect your PocketJet printer to your computer via the USB cable UNTIL you have performed the driver installation If you accidentally do so cancel the New Hardware Wizard disconnect the printer and begin the driver installation described below Your printer requires software drivers to communicate with your computer and print properly A CD with drivers and installation information is provided with your PocketJet kit The newest information and drivers are available from the Pentax web site www pentaxtech com by selecting Technical Support The supplied driver CD and the website both list the latest driver version numbers If the website version is newer with a higher version number we recommend that you install the website version CD Install 1 If you are installing PDA software connect your PDA to your PC now PDA means a WinCE PocketPC Palm OS or Symbian OS device 2 Insert the Driver CD in your PC s CD drive Select Installation select your printer type and click Continue 4 Complete the Registration Information Select ALL operating systems you wish to install drivers for and then click Continue Note Your Windows operating system will be selected by default 6 Follow all on screen instructions to install all the software you selected Each
9. lines as a reminder that no margin can be set and none will be produced The maximum setting is the Form Length in lines 1 Page 14 Bottom Margin lins x 10 Left Margin Use PaperSize Right Margin Use PaperSize Text Line Spacing ELinesinch iW Left Margin i Left Margin Columns v f 0 Right Margin Columns fa Text Line Spacing 6 Lines Inch a Default Font Serif Default Pitch fi2 characters inch v This setting can modify the left margin when the Custom Page Size is selected You may choose to avoid any changes by selecting Use Paper Size which will assume you wish to use the full 8 available print width You may also choose to set a number of columns of unprinted left margin The actual empty width created will depend upon the current character pitch as set by Default Pitch For example if the default pitch is set to 12 characters per inch and you set the left margin to 9 there will be a3 4 9x 1 12 left margin established If the current Default Pitch is set to Proportional 10 characters per inch pitch is used for this calculation Values that cause up to 4 5 of left margin are allowed Page 15 Right Margin Right Margin Columns v fi 0 Text Line Spacing Columns Default Font Serif Default Pitch 12 characters inch x This setting can modify the right margin when the Custom Page Size is s
10. remove the interface connector gently Press the latching devices on each side of the interface connector when removing the cable 4 Connect the other end of the cable to the USB port on your computer Note 1 USB is not supported for Windows 95 Note 2 For Windows 98 98 SE USB printing requires installing Microsoft s USBPRINT solution To install this software A Connect the USB cable to the printer and computer B The Windows Add Hardware Wizard window will open if it does not open the software has already been installed Choose Specify a Page 23 location and browse the Pentax Driver CD into the lt CD Drive gt lt Printer gt Win9xME folder C Follow the on screen instructions to complete the wizard installation Via Infrared IrDA If a USB cable is not connected to the PocketJet printer when it is turned on the infrared connection is automatically enabled Make sure your computer is set properly to send data via its infrared port make sure the two infrared ports are aligned and proceed to print Note Infrared is the only connection option for Windows 95 Page 24 Printing 1 Make sure that you have installed a charged battery have connected the printer to an AC power outlet or have a DC adapter plugged in 2 Turn the printer on by pressing the main switch once quickly The POWER indicator lights up See Figure 8 One quick press POWER light FIGURE 8 Turning on the printer 3 Inse
11. 17 in 55 mm Weight 1 12 lb 513 g including battery Printing Method Direct thermal printing Resolution PocketJet 3 203 H by 200 V dpi PocketJet 3 Plus 300 H by 300 V dpi Density 11 levels 0 lightest to 10 darkest Adjustable by both driver and Configuration Utility Speed Up to three pages per minute at normal 5 density page coverage Emulation Epson ESC P for 24 wire matrix similar to that of an LQ 500 printer PocketJet 3 emulates a PocketJet 200 PocketJet 3 Plus emulates a PocketJet II Fonts Native fonts are Serif and Sans Serif similar to Courier and Letter Gothic in 10 12 15 and Proportional sizes User may define alternate font s When running as a raster printer no fonts are sent to the printer but instead are supplied by the application in bit image form Paper Sizes Letter 8 5 x 11 216 mm x 279 mm Legal 8 5 x 14 216 mm x 356 mm A4 8 27 x 11 69 210 mm x 297 mm Infinite This can allow up to 100 feet or more depending on the size of the roll Page 55 Custom 4 13 105mm x 1 00 minimum 8 6 218 5mm x 27 feet at 200 dpi max 8 6 218 5mm x 18 feet at 300 dpi max 14 maximum length recommended Paper Type Thermal Cut Sheet Roll Paper Perforated Roll or Fanfold Paper Paper Loading Manual Single Sheet or Roll Form Feed Modes No Feed Mode Fixed Page Mode End of Page Mode Interfaces USB Printer US
12. 8 ME 2000 XP CE CE NET Symbian EPOC OS Linux and MAC OSX operating systems and other handheld devices such as software applications with the supplied drivers Most PocketPC Windows Mobile and Palm units require third party software Note Refer to the Pentax website www pentaxtech com and click on Technical Support for the most current driver solutions e High quality images with a resolution of 203 by 200 dpi for PocketJet 3 or 300 by 300 dpi for PocketJet 3 Plus e Print speed of up to three pages per minute e Operation via AC adapter that automatically senses and adjusts between 100 and 240 volt power 12 Volt DC vehicle power or an internal battery e Interface via USB cable or built in wireless infrared For both PocketJet 3 and 3 Plus models a 3 foot 1 meter USB cable is supplied The printers may also be used with IrDA capable hosts e Direct thermal technology no toner ribbons or ink are needed e Selectable paper sources cut sheet US Letter US legal A4 or user defined roll continuous or perforated and fanfold e Infinite paper size selection to allow printing of very long continuous streams of data on roll paper without a page break Warranty Information Standard Warranty Pentax provides free of charge a one year limited warranty for your new PocketJet printer For one year from the date of original purchase Pentax will repair or replace a failed unit with a new or re
13. B Mini B and IrDA Using USB 1 1 High Speed Host USB A and IrDA IrDA Tiny TP extension to IrLMP IrCOMM COM port emulation using 3 wire cooked serial mode IrLPT and IrOBEX vCard vCal and vMSG text portions only Environmental Temperature Operating 41 to 95 F 10 to 35 C Note Operation at low temperatures may slow the printer or cause it not to print at all Storage 5 to 122 F 15 to 50 C Humidity Operating 30 80 RH non condensing Storage 30 85 RH non condensing Electrical Pentax AC Power Supply Alternate Power Sources Printer Power Connector Power Usage 14 4 VDC Input 100 240 VAC 50 60 Hz 1 A Maximum Output 15 VDC DC 10 0 14 4V from NiMH battery DC 10 17 VDC from an external source EIAJ RC 6705 Type A 2 1mm barrel connector Operating 3 5A peak 2 6A continuous Page 56 Battery Type and Rating Battery Yield print Battery Charging Circuit Standby Sleep externally powered printer powered off 20mA 14 4VDC approx 1 15W NiMH 14 4 VDC 360mAH Over 100 pages per full 100 charge tested at 68 degrees F 20 degrees C with 5 density per page Depending on page density setting 250mA charge on demand otherwise continuous 20mA trickle charge Regulatory EMI FCC Class B and CE EN5008 1 EN50082 Class B Safety Power Supply CE EN60950 ERL European UL Testing to UL1950 See Declarations of Conformi
14. Department of Communications Cet appariel num rique respecte les limites de bruit radio lectrique applicables aux appariels num riques de Classe B pr scrites dans le R glement sur le brouillage radio lectrique du Minist re des Communications European Regulations Bescheinigung des Herstellers Importeurs Hiermit wird bescheinigt dab der die das Sette 6 PENTAX Thermodrucker PT A4202 PocketJet 200 Meet PENTAX Thermodrucker PT A4303 PocketJet II In bereinstimmung mit Bestimmungen der BMPT Ambtsbl Vfg 243 1991 funk entst rt ist Der vorschriftm ige Betrieb mancher Ger te z B Me sender kann allerdings gewissen Einschr kungen uterliegen Beachten Sie deshalb die Hinweise in der Bedienungsanleitung Dem Bundesambt F r Zulassungen in der Telekommunikation wurde das inverkehrbringen dieses Ger tes angezeigt und die Berechtigug zur berpr fung der Serei auf die Einhaltung der Bestimmungen einger umt PENTAX TECHNOLOGIES EUROPE N V Zaventem Belgium Page 65 Notes Page 66 Chapter 8 Ordering Information You can order the following supplies accessories and replacement parts for your printer Supplies e Cut sheet Pentax Quality Paper 100 sheet boxes Letter size Legal size A4 size e Rolls of Pentax Quality Paper 100 ft Letter width A4 width Perforated paper e Fanfold Pentax Quality Paper 1000 sheets per box Accessories Replacement Parts Note D
15. F Power OFF Push twice quickly Manual Form Feed With power ON and paper inserted press and hold the main switch to feed or eject paper In order to assure that printing is complete before permitting a form feed manual form feeds cannot be performed for five seconds after the printer has received any data The button must then be held down for 1 1 2 seconds to start the form feed Charge the Battery With the printer off push the main switch and hold it down for two or more seconds until the POWER indicator begins to blink The POWER indicator light continues to blink until charging is complete To Power Off During Charge Mode Push the main switch twice quickly same as when in normal operating mode Service Mode After powering the unit on press and hold for 2 seconds until the DATA LED turns red In this mode you may initiate self test printing or head cleaning See Chapter 5 for further details Page 4 Program Mode After powering the unit on press and hold for 2 seconds until the DATA LED turns red Press and hold again for 6 seconds until the DATA and ERROR LEDs blink red This mode allows uploading font files or upgrading firmware files See page 21 for further information NOTE The printer may be configured for auto off operation In this mode when the printer is operated under battery power inactivity for a period of a user selected multiple of 10 minutes will cause the printer to shut itself down to
16. PAGE SIZE Letter LINE FEED PITCH 1 6 FONT Courier PITCH SELECT 12 CONDENSED MODE PRINT disable TRIBUTE disable TER TABLE Extended Graphics INTERNATIONAL CHAR SET USA 1 PERF SKIP disable AUTO LINE FEED disable DENSITY LEVEL 5 PAPER EJECT MODE Fixed Page Mode BATERY POWER TIME OUT 10min BATTERY REFRESH TIMER ca PRE HEAT disable DASH LINE BETWEEN PAGES disable Samples of some of the currently stored fonts are displayed here Page 20 END OF PAGE Clean Clicking on this button places the printer in Cleaning Mode Refer to that maintenance procedure in this manual for further instructions Upload Font Clicking on this button will guide you through the process of uploading new fonts to the printer Upgrade Firmware Clicking on this button will guide you through the process of uploading new firmware to your printer See Program Mode page 5 for further information Factory Reset Clicking on this button will return the printer to its original factory settings for fonts and configuration The configuration data from the file PJ3Factory cfg will be loaded and displayed Since that file is expected to match the internal factory configuration of your printer this file s properties are set to Read Only and it should not be modified Save Config Clicking on this button will save the configuration as you see it to the file PJ3Default cfg and then send this configuration inf
17. PENTAX FocketJet 3 PENTAX FocketJet 3 Plus Printer User s Guide The Future of Portable Printing Today Symbian OS is a trademark of Symbian Ltd PALM and PALM OS are trademarks of Palm Inc PENTAX and PocketJet are registered trademarks of Pentax Imaging Company PSION is a trademark of Psion PLC RBRC is a trademark of the Rechargeable Battery Recycling Corporation WINDOWS is a trademark of the Microsoft Corporation EPSON is a trademark of Epson Corporation Copyright 2004 by PENTAX Imaging Company A division of PENTAX of America Inc All rights reserved Specifications subject to change without notice P N 205559 551A Page ii Contents safety Information eiae eE E E Eii v Printer Features Warranty Information eiei tee oa r A at viii Chapter 1 Setting Up the Printer Unpacking the Printer 2 4 tnseiikestissgesssh 1 Connecting to an AC Outlet unnesneseesessessennenennenennennennennennenennnn 2 Connecting to a DC Supply Using the Operation Panel isnan cosmin nime an Main Switch Functions csussessenssnsensnensennennnennensnnnennennennnnnnnn Power ON Power OBE zanan eae nee nenn Manual Form Feed 8000880 sifesin sine Charge the Battery To Power Off during Charge Mode nnesesessersensennennennenenn 4 Service MOE aeaee aienea aea Eaa a E a aa EARRAS E Program Mode Indicator Lightsome esie E ae E Chapter 2 Using the Printer Printin
18. Press the main switch for about two seconds The Data LED will illuminate 3 Press the main switch again for less than 2 seconds The feed motor will begin to turn 4 Insert the black cleaning cloth that came with the printer into the printer s paper input slot with the rough black side which contains the cleaning material towards the rear of the printer See Figure 17 The printer pulls the cleaning cloth through 5 The roller movement will stop automatically after about 60 seconds and the printer returns to an idle state If you press the main switch before 60 seconds has elapsed this will toggle the feed motor on and off Pressing the main switch twice quickly will shut off the printer Page 39 Cleaning side FIGURE 17 Inserting the cleaning cloth CAUTION Do not attempt to clean the print head with any material other than the cleaning cloth The cleaning cloth is for head and roller cleaning only Do not use it to clean any other part of the printer NOTE Don t throw the cleaning cloth away after you clean the print head It should last for the life of the printer Keep the cleaning cloth with your printer supplies and use it whenever you need to clean the print head Page 40 Cleaning the Platen Roller Dirt and debris on the platen roller can make the roller feed paper into the printer at an angle degrade the quality of the printed image or both 1 Make sure the printer is powered on with
19. ain Allow the battery to cool before continuing to charge it If the problem occurs again replace the battery Time Out When Charging The printer believes that too much time was required to bring the battery up to a normal charge voltage A maximum of 150 minutes is allowed for the charging cycle This is an indication that the battery should be replaced Low Thermal Head Temperature The temperature of the thermal head is too low for reliable printing less than 10 C You need to use the printer in a warmer environment If this condition occurs in relatively warm environment for example at room temperature the printer should be returned for service High Thermal Head Temperature The temperature of the thermal head is too high If allowed to become even hotter the thermal head would begin imaging the paper in areas not intended to be printed The printer will stop while the head cools down and then will resume printing This condition is normal when printing documents with a great deal of black content To avoid or delay the onset of this condition you can print using a lighter density setting reduce the amount of black space being printed by removing background shading and colors for example background on Excel graphs or PowerPoint documents and make sure that the printer is not enclosed and has adequate ventilation Note This condition may be exacerbated by use at high altitude gt 10 000 feet due to a lo
20. ames Kast Executed on Date at Place 09 17 04 at Pentax Imaging Company a division of Pentax of America Inc Page 62 For PocketJet 3 Power Supply units sold in the Europe the following document applies Declaration of Conformity Product Identification Product Type Thermal Printer AC Adapter Product Name AC adapter PT 1101A Means of Conformity The above product has been tested to be in conformity with the Electromagnetic Compatibility Directives 89 336 EEC 92 31 EEC 93 68 EEC based on test results using harmonized standards in accordance with Article 10 1 of the Directive Standards Used EN50082 1 1992 TEC 801 2 1991 IEC 801 3 1984 IEC 801 4 1988 Standard Used EN50081 1 1992 EN55022 1994 Class B The above product has been tested to be in conformity with the Low Voltage Directive 73 23 EEC Amended by 93 68 EEC Directive Standards Used EN60950 1992 A1_A2 1993 TEC 950 1992 A1_A2 1993 modified EC Representative Pentax Technologies Europe Weiveldlaan 3 5 1930 Zaventem Belgium Title General Manager h Signature 7 ad I satin Mogendorff 29 September 1999 Page 63 Radio amp Television Interference United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a reside
21. are received Either the graphics characters or italic versions of the lower valued characters 32 to 127 are printed CR LF Mode LF LF CR CR LF LF CR CR LF CR LF CR CR LF This command determines what the ESC P emulation does with ASCII characters 10 and 13 These are the line feed LF and carriage return CR characters The LF causes the printer to move down to the next print line and the CR causes the printer to move back to the left margin position In most cases these are sent at the ends of lines to position the printer for the next line of text Some host computers send one or the other of these and some send both each hoping to move to the left margin and down to the next line You can determine the effect of these characters when they are received If your host sends only a CR or LF to complete each line you should set this to LF CR LF CR CR LF so that both a carriage return return to left margin and line feed are executed when just one of these control codes is received by the printer Page 19 Printer Commands Test Page You can print a test page using the Configuration Utility or you can print test pages using the Main Switch see page 48 Clicking on Test Page will print a page showing the current printer configuration and image quality verification graphics Pentax PocketJet3 Firmware Version 01 01 Current Settings AUTO POWER ON disable PAGE LENGTH 66
22. built unit when it is returned postpaid to an authorized Pentax service center A return material authorization number RMA and proof of purchase are required in the United States and Canada call Pentax Customer Support at 1 800 543 6144 ext 1820 Outside the United States and Canada see the driver CD supplied with this product for contact information and warranty details You can also contact your local dealer for information See the warranty information on the driver CD supplied with the unit for details or you can log onto the Pentax web site at www pentaxtech com TechSupport faxmailwarrantyform htm If the NiMH battery pack or the Pentax Quality Paper fails due to defects in material or workmanship within the first 90 days of ownership it will be replaced Contact Pentax or your local reseller for further information Pentax makes no other warranty either expressed or implied with respect to this product Some states or provinces do not allow limitations so the above limitation may not apply to you Extended Warranty See the information on the CD included with your PocketJet printer for extended warranty information or contact Pentax at 1 303 460 1820 in Europe 32 2 306 1194 and ask for Customer Support Warranty Registration We recommend that you register your printer so that we can contact you with product update information if necessary Please use the driver CD that came with your printer or register directl
23. conserve battery power By default this feature is enabled and set for 10 minutes The printer may also be configured for Auto on operation where connecting it to an external power source causes it to power on without using the Main Switch See page 11 for further information Indicator Lights The three indicator lights POWER DATA and ERROR show both normal operation and error conditions Each light may appear as green red or orange and may either stay lit continuously or blink The meaning of the many possible indications of these lights is explained in more detail in Chapter 5 POWER DATA ERROR Some of the more common indications follow e POWER light is steady green Power is on external power e POWER light is red or orange The printer is operating on battery power Color and blink solid indicates approximate charge remaining e POWER light is blinking green Battery is charging e DATA light is steady green Unprinted data is in the printer buffer or a command has been received from the computer e DATA light is blinking green Printer is receiving data e ERROR light is steady or blinking in any color Except when sending new flash code or fonts an error has occurred Please refer to the table in Chapter 5 that contains all combinations of indicator lights and their meanings Page 5 Notes Page 6 Chapter 2 Using the Printer Printing Solutions Pentax provides printing solutions
24. ct the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on the statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that my cause undesired operation The above named party is responsible for ensuring that the equipment complies with the standards of 47CFR 15 101 to 15 109 Trade Name PocketJet 3Plus Model Number 205537 501 Signature of Party Responsible Jamas thd Printed name of Party Responsible James Kast Executed on Date at Place 09 17 04 at Pentax Imaging Company a division of Pentax of America Inc Page 60 For PocketJet 3 Plus units sold in the Europe the following document applies Declaration of Conformity Product Identification Product Type Thermal Printer Product Name PocketJet 3Plus Means of Conformity The above product has been tested to be in conformity with the Electromagnetic Compatibility Directives 89 336 EEC 92 31 EEC based on test results using harmonized standards in accordance with Article 10 1 of the Directive Standards Used EN 55022 1998 A2 2003 Class B EN 61000 3 2 2000 EN 61000 3 3 1995 A1 2001 EN 55024 1998 A1 2001 A2 2003 EC Representative Pentax Technologies Europe Weiveldlaan 3 5 1930 Zave
25. d waste officials or proper disposal see the paragraphs below It may be illegal under various state and local laws to dispose of the battery in your solid waste collection The RBRC seal on the NiMH battery pack supplied for the PocketJet 3 3 Plus printers indicates that Pentax is voluntarily participating in an industry program to collect and recycle these battery packs at the end of their useful life when taken out of service within the United States The RBRC program provides a convenient alternative to putting spent NiMH battery packs into the trash or municipal waste stream which is illegal in some areas Pentax payments to RBRC makes it easy for you to drop the spent battery pack at local retailers of replacement NiMH batteries or at authorized Pentax product service centers You may also contact your local recycling center for information on where to return the spent battery packs The involvement of Pentax in this program is part of its commitment to protecting our environment and conserving natural resources For users outside the United States please contact your local reseller or local solid waste official for information on recycling your used batteries Page vi Printer Features The Pentax PocketJet ultra portable printers have been specifically designed to meet the growing demands of mobile workers The Pentax PocketJet printer features include e The printer can be driven directly from Windows 95 9
26. e of power it will constantly draw approximately 20 mA to trickle charge the battery Stopping the Charge Process If you want to stop the printer while it is in Charge mode press the main switch twice quickly Tips on Using the Battery Darker prints discharge the battery faster than lighter prints do Use the density adjustment from the driver dialog on your computer or use the Set Up Utility to adjust lightness and darkness See Advanced Software Features on page 28 Page 34 Chapter 3 Tips on Using Paper Inserting Paper 1 Use both hands to hold the paper straight while you insert it into the printer s paper input slot Make sure the bottom edge of the paper is parallel to the feed roller 2 Press the paper gently into the printer s input slot until the roller pulls it into the starting position then let go See Figure 14 surface FIGURE 14 Inserting paper If the paper is skewed after the printer pulls it into the starting position you can correct the situation as follows e If the printer does not start to print immediately open the release cover as far back as it will go See Figures 15 and 16 pages 37 and 38 Pull the paper out close the cover and reinsert paper e If the printer does start to print wait for the page to be printed and then reprint that page if necessary NOTE If you insert paper into the printer before you start the print job you will have time to adjust the paper i
27. ecially helpful in presetting margins page sizes and the like This program PJ3CONFIG EXE and PJ3plusCONFIG EXE is accompanied by the file PI3FACTORY CFG and PJ3plusFACTORY CFG The PIJ3FACTORY CFG file contains the information that matches the printer configuration as it was shipped As you modify this information for your preferences and save them to the printer the file PI3DEFAULT CFG will be created with your preferences The PJ3CONFIG EXE and any CFG files should be located in the same folder when running the program Installing the Configuration Program When using the CD Installation program to install drivers for Windows XP 2000 Me 98 and 95 the Configuration Program s SETUP utility will be launched at the same time automatically You must follow the onscreen instructions to complete the installation To install the Configuration Program independently browse the CD into the lt CD Drive gt lt PJ3 or PJ3plus gt Config folder and then double click the PJ3ConfigSETUP EXE or PJ3plusConfigSETUP EXE and follow the onscreen instructions Page 9 Using the Configuration Program e Connect an external power source or be sure that the battery is freshly charged e Assure that the Printer Driver has been installed and is functional e Connect the supplied USB cable between the printer and host computer or align the computer and printer Infrared ports e From the Start Menu select Programs select Pentax Poc
28. elected You may choose to avoid any changes by selecting Use Paper Size which will assume you wish to use the full 8 available print width You may also choose to set a number of columns of unprinted right margin The actual empty width created will depend upon the current character pitch as set by Default Pitch For example if the default pitch is set to 12 characters per inch and you set the left margin to 9 there will be a 3 4 9 x 1 12 left margin established If the current Default Pitch is set to Proportional 10 characters per inch pitch is used for this calculation Values that cause the printable page width the space left on the page by the difference between left and right margins of as little as 1 5 are allowed Text Line Spacing 6 Lines Inch 6 8 i 8 Lines Inch 0 12 This setting is used to modify the amount of vertical space that is used for each line of text If you select 6 Lines Inch lines of text will be created every 1 6 If you select 8 Lines Inch lines of text will be created every 1 8 Since the IBM graphics characters used to create boxes and lines are 0 12 tall when printing documents that contain these characters you will want to select 8 Lines Inch 0 12 to assure that the tops and bottoms of the graphics characters touch Page 16 Form Length Form Length Lines v 66 Lines Bottom Margin Lef
29. epending on the kit these items may be included not optional e USB cable e NiMH battery e Car Adapter e Carrying case with room for a spare battery e Vehicle Mount printer and roll paper e Desktop Caddy e Cleaning cloth e AC Adapter and power cable e Installation Disk You can order the items above on the Pentax online store at http www pentaxtech com For the name of the closest dealer call the following numbers e If you are in the U S call Pentax at 1 800 543 6144 from 8 a m to 5 p m Mountain Time Monday through Friday and ask for Mobility Products Sales Page 67 e If you are outside the U S contact the dealer where you purchased your printer for information about ordering supplies accessories and replacement parts Notes Page 68 Index A AC Adapter v vi vii 2 30 34 46 67 AC Cable vi 30 AC Power v vi 2 25 34 46 57 AC Power Outlet vi 2 25 34 46 Accessories 67 68 Advanced Software Features 27 Auto Off Timer 5 11 26 B Battery Charging vi 2 4 5 10 25 30 34 45 47 Connector 31 33 47 Compartment 31 33 Cover 31 33 Discharging 45 Error 46 Installation 31 32 Life vi Overheating 32 47 Recycling Information vi Removal 33 Tips on Using 34 Battery Removal Ribbon 32 33 C CD Driver viii 7 9 24 27 Charge Mode 4 34 Cleaning Mode 21 39 41 Cleaning Cloth 39 43 67 Platen Roller 41 42 50 51 Print Head 39 42 51 Printer s Exterior 43 Clearing a Paper Ja
30. er are the same Adjust one or the other if necessary Page 53 Make sure the printer driver is not inadvertently set to No Feed Mode You may advance the paper position by pressing and holding the main switch while paper is loaded The printer ejects a partially printed page and the green DATA indicator light remains lit or blinking Make sure the Paper Size selection is correct using the application s dialog box Windows CE related Problems I get an error message on my WinCE HPC when I try to print Make sure the correct printer and port are selected Make sure the printer cable is connected or the IrDa ports are aligned if using infrared Make sure the WinCE HPC is not connected to a PC Try resetting the WinCE HPC according to the manufacturer s directions There seems to be no way to print from my application Your application may not support printing under Windows CE Call the application vendor and request an update The printing is VERY slow Some WinCE HPCs print more quickly with infrared than cable Try both methods to determine the best for you I have to wait for a period of time after the last line of a print job for the paper to eject This is normal Each WinCE HPC has a different wait time after a print job completes before it sends an eject signal to the printer Page 54 Chapter 7 Technical Information Specifications Physical Height 1 18 in 30 mm Width 10 04 in 255 mm Depth 2
31. ery connector into the terminal CAUTION Do not force the battery connector into the terminal If you are having difficulty inserting the connector make sure the connector is not upside down See Figure 11 Page 31 4 Grasp the battery removal ribbon which is attached to the inside of the battery compartment See Figure 12 CAUTION If you forget to hold on to the ribbon you may accidentally insert the battery on top of it Then you won t be able to remove the battery by pulling the ribbon FIGURE 12 Placing the battery inside the battery compartment 5 While holding onto the ribbon tilt the battery and place it inside the battery compartment Once the battery clears the outer edges of the compartment press it securely into position Make sure the side of the battery with the warning label faces the outside of the battery compartment Otherwise the battery cover will not close properly NOTE The side of the battery opposite the warning label contains a heat sensor that stops the flow of electricity if the battery overheats 6 Attach the battery cover to the end of the battery compartment opposite the AC adapter receptacle Close and latch the cover If necessary gently push the cover latch towards the AC adapter receptacle until it latches Page 32 Removing the Battery 1 Open the printer s battery cover by pressing the cover latch Swing the cover open and remove it 2 Pull out on the battery
32. f Pentax of America Inc Page 58 For PocketJet 3 units sold in the Europe the following document applies Declaration of Conformity Product Identification Product Type Thermal Printer Product Name PocketJet 3 Means of Conformity The above product has been tested to be in conformity with the Electromagnetic Compatibility Directives 89 336 EEC 92 31 EEC based on test results using harmonized standards in accordance with Article 10 1 of the Directive Standards Used EN 55022 1998 A2 2003 Class B EN 61000 3 2 2000 EN 61000 3 3 1995 A1 2001 EN 55024 1998 A1 2001 A2 2003 EC Representative Pentax Technologies Europe Weiveldlaan 3 5 1930 Zaventem Belgium Title Martin Mogendorff General Manager Signature LER 17 September 2004 Page 59 For PocketJet 3 Plus units sold in the U S A the following document applies Declaration of Conformity According to 47CFR Parts 2 and 15 for Class B Personal Computers and Peripherals We Pentax Imaging Company a division of Pentax of America Inc Located at 600 12 Street Suite 300 Golden CO 80401 Phone 303 460 1600 Fax 303 460 1628 Declare under sole responsibility that the product identified herein complies with ATCER Parts 2 and 15 of the FCC rules as a Class A digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to refle
33. f it is skewed after the printer pulls it into the starting position Page 35 See Advanced Software Features Form Feed Modes Advanced Features Non Perforated Roll Paper Usage and Advanced Features Perforated Roll Paper Usage in Chapter 2 Use Pentax Quality Paper Pentax guarantees optimum compatibility with your PocketJet printer when you use Pentax Quality Paper This paper is a thermal paper which eliminates the use of toner ribbons or ink It has been specifically designed and tested for optimal support for the PocketJet printer family To order paper see your dealer or order direct from Pentax Refer to Chapter 8 Ordering Information Usage and Handling Instructions e When loading paper make sure the smooth coated side faces the back of the printer e To avoid wrinkling and tearing keep paper in its box or bag until ready to use e Do not fold crease or wrinkle paper prior to loading it into the printer e When storing paper avoid high temperatures and humidity e Avoid prolonged exposure to intense ultraviolet light e Avoid contact with Diazo blueprint carbonless or castcoated papers e Avoid contact with vinyl or acetate materials such as many notebook or report covers e Avoid contact with organic solvents oils and ammonia e When using a colored marker be sure to use one with a water based ink If you use a solvent based marker it may darken the paper Page 36
34. for many different operating systems and device types Device types include e PDA Systems Windows Mobile Pocket PC systems Palm systems Psion Symbian EPOC systems and Windows CE systems e Windows systems Mac OS X and Linux Drivers that can be installed automatically once selected from the Installation CD s main setup program are e Windows 95 98 Me Windows 2000 XP PocketPC applets time trials only Palm OS applets time trials only Stevens Creek Psion Symbian EPOC V 5 and V 6 Windows CE These operating systems do not support printing without the addition of a printing applet Trial versions of the printing applet are supplied on the driver CD and on the Pentax website Contact the applet provider to purchase the one you want after the trial period PocketPC 200 and higher systems may use the WinCE driver if using application software that is enabled to use it Drivers that must be installed manually from the CD are e Linux see Read Me instructions in CD directory e Mac OSX see Read Me instructions in CD directory Please take time to fill out the warranty registration information before installing any drivers to ensure you the best technical support should you need it The printer s configuration its use of selections about print density paper type margins etc can be adjusted by using the Configuration Utility explained later in this chapter A default set of configuration data
35. g Solutions u een are es ne 7 Driver Installations aeann nn 2 8kesilahsiewsnahenenia 8 CD Install Manual Install A E AAE EAE E EA 8 Configuration Utility ossaa A a E ERE EE 9 Installing the Configuration Program Using the Configuration Program Configuration OptiSeo eeen aei ini eR 10 Printer Commands Connecting to Your Computer Via USB Cable Via Infrared IrDA 24 Printing 22 Turning the Printer Off 26 Making Prints Lighter or Darker eenennne 1 26 Accessing Advanced Software Features Through Windows Density Modes 2 Ply Mode Form Feed Modes Windows CE 28 Windows 2000 XP 28 Cut Sheet Paper Usage 28 Non Perforated Roll Paper Usage 29 Perforated Roll Paper Usage 30 Protecting the Printer 30 Installing the Battery 31 Removing the Battery 33 Charging the Battery 34 Tips on Using the Battery 34 Page iii Chapter 3 Tips on Using Paper Inserting Paper is gt 2cccasdesscdcceneestvel ae iz iin dedncaivandessesets Use Pentax Quality Paper 22 28er Usage and Handling Instructions Clearing a Paper Jain 28022088 es Method 14 2 seen E E a Method 2 2 es el a en ea Chapter 4 Maintaining the Printer Cleaning the Print Head nesesesessessennennennenennennennennennnnennonnn 39 Cleani
36. ght Warnings OOOOO The POWER indicator light does not light The printer is receiving no power If you are using the AC adapter make sure it is connected properly See page 2 Connecting to an AC Outlet Make sure the AC power outlet is live If you are using a DC adapter make sure power is connected and that the fuse is good Bad Checksum of Flash Data The firmware or font that was sent to the printer was either corrupt or was corrupted during transmission Disconnect printer power to shut down the printer and try sending the file again If it continues to fail in the same way it is likely that the file itself is corrupt and should be replaced with a clean copy of the file In rare cases when the printer is not being flashed this error may indicate bad memory components or other problems that require printer service Page 46 No Battery Found When Charging If this indication occurs immediately when attempting to charge the battery the printer did not see a battery when you tried to initiate a battery charging cycle Make sure the battery has been installed and connected properly and that there are no broken wires at the battery or connector See page 31 Installing the Battery If the battery is connected properly you may have attempted to charge the battery and it has become overheated during the charge cycle An internal thermal breaker will open when overheated and after cooling will close ag
37. ght of 13 67 and top and bottom margins of Page 13 about 0 27 and 0 06 respectively Printable width is set to 8 16 with 0 17 margins on either side A4 size assumes an 8 27 x 11 7 210 x 297mm in page and sets a total printable height of 11 36 299 4mm and top and bottom margins of about 0 27 6 8mm and 0 06 1 7mm respectively Printable width is set to 8 0 203 2mm with 0 13 3 4mm margins on either side Custom size allows the setting of length of the form bottom margin and left and right margins using those commands Bottom Margin i Bottom Margin This setting will modify the bottom margin when Page Size is set to Custom Lines allow you to set a bottom margin equal to the height of a specific number of text lines The actual space that is left depends upon the current setting of the Text Line Spacing setting For example if Text Line Spacing is set to 1 6 and the Bottom Margin is set to 4 lines 2 3 of blank space will be created at the bottom of each page The minimum and default space between pages will depend upon the setting of the Text Line Spacing but is a minimum of 42 For 6 lines per inch the minimum is 3 lines for 8 lines per inch 4 lines for 8 lines per inch at 0 12 spacing 5 lines Note that if the Form Feed Mode is set to No Feed the bottom margin will be forced to 0
38. hes of print appear on the image The printer requires smooth paper to work properly Make sure the paper does not have any dents or wrinkles It should lie flat and it should not have a defective or uneven surface coating Use Pentax Quality paper and make sure it does not have any obvious deformities Check the density setting using the printer driver If the setting is too low raise it See page 26 Making Prints Lighter or Darker Clean the print head Follow the instructions in Cleaning the Print Head page 37 If using a DC power adapter make sure the voltage from the vehicle is high enough Try starting the engine if necessary Page 51 The top margin is incorrect Make sure the correct margins have been set in the configuration utility and your software application If not set the margins for the top and bottom of the page as needed Make sure you are not inserting the paper into the paper input slot with excessive force Always insert the paper gently The image for one page requires more or fewer sheets than you expected Make sure the software application the printer and printer driver have been set to print the same size paper that you are loading into the printer If the application or printer driver has been set to print legal size paper and you insert letter size paper the image will require two sheets Adjust the application or printer driver settings as needed or reduce the print image within your app
39. ing somewhat NOTE The plug on the AC power cord shown in Figure 2 is compatible with AC power outlets in the U S A Canada and some Central and South American countries A plug adapter may be necessary for AC power in other countries or you can contact your local reseller or Pentax for further assistance Page 2 Connecting to a DC Supply The PocketJet can be powered from its internal NiMH battery or from a vehicle DC supply To install the battery see page 32 To connect your PocketJet to a 12 volt vehicle DC supply to print or maintain the battery charge follow the steps below 1 Connect an appropriate power adapter cord either with a cigarette plug or direct wired to the vehicle 12VDC supply as shown in Figure 3 These items are available as options See Ordering Information Chapter 8 2 Connect the power cord to the Pocketlet 3 Turn on the vehicle power then turn on the PocketJet To power DC Cable plug 7 A Cigarette Lighter Adapter FIGURE 3 Connecting the printer to DC power The PocketJet printer works from DC sources from 10V to 17V Operation below 14 volts may slow printing somewhat Page 3 Using the Operation Panel The operation panel consists of the main switch and three indicator lights See Figure 4 Main Switch ERROR Indicator DATA Indicator Indicator FIGURE 4 Operation panel Main Switch Functions Power ON Push once while the printer is OF
40. inter to an AC outlet e Connecting the printer to your computer Make sure you have installed and selected the proper printer driver as explained in Chapter 2 Using the Printer Look through the troubleshooting tips in this chapter for help correcting the problem If none of these suggestions works e If you are in the U S call Pentax Technical Support at 1 800 543 6144 extension 1820 from 8 AM to 5 PM Mountain Time Monday through Friday e If you are outside the U S contact your local reseller or any of the Authorized Service Centers Page 49 Paper Problems The paper is jammed in the printer See page 37 Clearing a Paper Jam Paper moves through the printer but nothing appears on the paper Make sure you are using Pentax Quality paper and that you are loading it properly with the print side away from you See page 35 Inserting Paper Also check the Print Density setting using the Advanced Software Features Chapter 2 Paper does not move through the printer even though the motor is running If the release cover has been left open close it completely Use Pentax Quality paper only Heavy paper may not feed through the printer If the release cover is closed and you are using Pentax Quality paper the printer may have a damaged drive system Call technical support Printed Image Problems The printed image is out of alignment Make sure you are using the Pentax Quality paper Ma
41. itself off Page 11 Pre Feed Enabled Me Disabled Enabled When the printer is powered on and paper is found in the infeed area the printer will normally advance the paper a short distance This is the default Enabled operation of the printer However roll paper users who leave paper loaded while powering the printer up down may find that this is inconvenient as it will misregister the top of form on pre printed and perforated roll paper Those users will likely wish to Disable this feature The following configuration options will be set automatically by the Windows driver If using text mode they should be set by the user Print Density This sets the default print density darkness of the printing Darker print will use more battery power but may be easier to read if the font or other printed information is made up of very narrow lines If battery conservation is more important adjusting the setting for lightest print will do so Low lighter and High darker print Form Feed Mode Fixed Page No Feed Fixed Page End of Page This setting effects what the printer will do in response to a Form Feed command from any source Different modes are appropriate depending upon the type of paper being used Page 12 Fixed Page mode is typically appropriate It assumes a known page length based upon the Form Length and or Paper Size settings It adva
42. junction with the No Feed Mode to eject paper by setting the number of lines to be ejected at 200 dpi for PocketJet 3 or 300 dpi for PocketJet 3 Plus after the end of a document NOTE The Extra Feed mode only affects the last page of a document if it is multipage The bottom margin as selected by the application has no effect The top margin actually defines the total top and bottom margin between pages of a multi page job e Fixed Page Mode the paper always feeds at the end of a job to complete the vertical page size specified i e letter legal A4 or user defined size Use this with cut sheet paper Page 27 e End of Page Mode the printer feeds paper until an out of paper condition is found or a maximum of 14 Use this with perforated paper Windows CE Windows CE Notes 1 Serial Handshake Not used at this time 2 Port Buffer Size Controls the largest block of data sent to the printer port at one time Set this to the largest value that works reliably on your CE device larger faster 3 Perforated Paper Modifies the printable area to assure proper function when using perforated paper 4 Display This Dialog When Printing If on settings may be changed for every print job To be sure the same settings are always used set this to off It may be turned on again using the Control Panel Windows 2000 XP Windows 2000 XP Notes 1 Paper Type Control Select Cut Sheet
43. k The print buffer contains unprinted data from the software application If you have already inserted paper in the printer take the paper out and re insert it to make sure the printer knows paper is ready If that doesn t work you may need to turn the printer off turn it back on and restart the print job If paper has not already been inserted into the printer insert a new sheet of paper and the print job should proceed An ASCII text application has not finished a text line with a CR LF or form feed and the printer does not know the line is complete Printing another page or manually form feeding using the main switch may finish the page correctly The application should be sending data to the printer but the green DATA indicator is not lit Make sure the interface cable is properly connected to both the printer and the host computer or that the infrared unit is properly connected and oriented toward the infrared unit on the computer See page 23 Connecting to your Computer Pages Are Partially Printed The green DATA indicator light goes out while a page remains in the printer The software application may not have sent a full page of data Restart the print job The application may have sent the wrong information about page size or you may have put in the wrong paper size Check the application and the print driver for the proper page size Check to be sure the application and the page you are inserting in the print
44. ke sure you are inserting the paper correctly See page 35 Inserting Paper Check to see whether the platen roller is dirty If it is clean it Follow the instructions for Cleaning the Platen Roller page 41 The print quality is poor and the image is too light or dark Raise or lower the density setting using the printer driver See page 26 Making Prints Lighter or Darker Make sure you are using recommended Pentax Quality Paper Page 50 The image is squashed and stretched in many places Make sure the release cover was not left open during printing If it is open close it completely Make sure the paper is not slipping in the printer If it is make sure the print head and platen roller are clean See Chapter 4 Maintaining the Printer Make sure the paper is not wrinkled prior to inserting it Also make sure you are using Pentax Quality paper The image has light or white vertical lines Make sure the release cover was not left open during printing If it is open close it completely Clean the print head Follow the instructions in Cleaning the Print Head page 38 If cleaning the print head does not correct the problem the print head may need maintenance Call technical support All pages have a white vertical line The print head may need maintenance Call technical support All pages have a black vertical line The print head may need maintenance Call technical support Light patc
45. ketJet 3 and then select PocketJet 3 or 3plus Configuration The application will load and will appear as follows Pentax PocketJet 3 Configuration 5 xj File ivona Ean ie fi Painter Pentax Pockewlet3 Bottom Margin res Paper Size fleter SSS Left Margie UsePapersze AP Print Density Medum Z RightMargin UsePapersze ow FomFeedMode FixedPage z TextLine Spacing 6Lines Inch z Auto On Disabed Z Defaut Font Auto Oft fioMintes z Defaut Pitch 12 charactersinch PreFeed Enabed Extended Characters Graphics CR LF Mode JlF LFCR CR z Character SetMap usa E Test Page Clean Upload Font Upgrade Firmware Save Config Close FIGURE 5 Configuration Utility If you prefer a language other than English you may select this first Then using either the File pull down or the Printer selector you may choose the appropriate PocketJet printer The display above shows the parameters for the printers as they are typically shipped in the U S market These parameters may be different in other countries or may have been specially configured for some customers Configuration Options Note These configuration options are in some cases relevant only where the host computer will be sending simple text data to the printer and cannot send commands to perform these configuration changes Others affect the printer in all modes The first two items below are common to all m
46. lication to fit on the letter size page The data light will remain lit green to indicate that data is still in the printer after the page has completed printing Certain colors of text do not print Choose a different color of text The Windows 3 1 Universal Print Driver is limited to 8 colors specific colors not total colors The side margins are incorrect Check to make sure the correct margins have been set in the configuration utility and your software application Adjust the left margin as needed Make sure the software application or the printer driver has been set to print the same size paper that you are loading into the printer If the application or printer driver has been set to print a different width paper the image will not print in the proper horizontal position Adjust the application or printer driver as needed The print does not contain the proper characters Make sure you have defined the proper character set font in the software application If it is not correct you must change it Trying another font may tell you if the original font was in error The print contains random dots Check the printer driver to make sure it is set correctly Check the interface cable to make sure it is connected firmly and correctly If Page 52 possible replace the interface cable with another and permanently replace it if it is defective Pages Don t Print The green DATA indicator remains lit but does not blin
47. m 37 50 Configuration Options 10 19 Configuration Utility 9 Connecting to aDC Supply 3 Connecting to an AC Outlet 2 Connecting to Your Computer 23 53 Customer Support viii Cut Sheet Paper viii 13 27 28 30 56 67 Cut Sheet Paper Usage 28 D Darker Prints 26 34 Page 69 Data Indicator 26 53 54 DC Adapter 25 46 DC Supply 3 26 Declarations of Conformity 57 63 Density Modes 27 Direct Thermal Technology vii 55 Drivers Printer Software vii 7 9 29 Driver CD viii 7 8 24 27 Driver Installation 8 E Errors 48 Indicator Light Table 45 46 End of Page Mode 28 56 EPOC 32 vii 7 Extended Warranty viii F Fanfold Paper viii 56 67 Features Printer vii Advanced Software 26 31 Fixed Page Length Mode 29 Form Feed Mode 12 14 27 36 56 G Green Data Indicator 26 52 54 H HPC 54 I Image Problems 50 Indicator Lights 4 5 25 45 46 Infinite Length Forms 29 Infinite Paper Size Selection 29 Infrared IrDA vii 8 10 23 24 53 54 Inserting Cleaning Cloth 40 Inserting Paper 35 Installing the Configuration Program 9 Installing the Battery 31 47 49 Installing Drivers 8 Interface Connector 23 L Light Error 5 45 46 Light Data 5 26 45 46 48 52 54 Light Power 4 5 25 34 45 46 M Main Switch 4 5 11 13 20 25 26 34 39 41 48 53 54 Page 70 Maintaining the Printer 39 Making Prints Lighter or Darker 26 Manual Form Feed 4 Multipage Documents with Tearoff 30 N NiMH Battery vi viii 3 54 56 N
48. n from a continuous roll feed that will include the entire printed image 3 The Paper Size selected does not affect this mode except to provide a maximum number of lines per page B Infinite Length Forms such as geological recordings or polygraph charts Only available in Win 9x Me Win NT and Win 2000 XP drivers 1 Select No Feed Mode 2 Select Infinite Paper Size 3 Set the value of the No Feed Mode Extra Feed to the desired length 4 Check to be sure that the Top Bottom margins within your application software are set to zero 0 C Fixed Page Length 1 Select Fixed Page Mode 2 If the length corresponds to one of the pre defined paper sizes Letter Legal or A4 select the desired paper size from the Advanced Features Setup using the Control Panel method instead of the application software s Print Setup in order to make it permanent under the Paper property sheet in Windows 95 or the options under Windows 3 1 3 If the fixed length desired is not one of these sizes use the Advanced Features setup as explained in 2 above to select User Defined Paper Size Set the width and length as desired Page 29 D Multipage Documents with tear off for EACH page Note This feature is only available with Win 9x Me and has recently been added to the Win2k XP driver check the Pentax website for the latest driver Select Prompt for Win 9x or Roll Paper Pause for Win 2k XP
49. nces a new sheet to the printing position and attempts to eject it at an appropriate distance based upon the length of the page End of Page mode makes no assumptions about page length and will continue to feed the paper forward to a maximum page length of 14 or until the Paper Sensor detects that no paper remains in the input of the printer Note that either the end of a cut sheet or the black mark printed on the back of certain roll and perforated paper will be detected as the end of a page No Feed mode ignores all Form Feed commands and does not advance the paper after printing This can be of particular help to roll paper users who are printing only partial pages and do not wish to waste additional paper at the end of each document The page may be manually advanced using the Main Switch Paper Size Letter For standard paper sizes this setting determines default margins and expected length for each printed page For Custom sizes margins and length may be set using the commands Form Length Bottom Margin Left Margin and Right Margin Letter size assumes an 8 1 2 x 11 page and sets a total printable height of 10 67 which in turn provides for a top margin of about 0 27 and a bottom margin of about 0 06 Printable width is set to 8 16 with 0 17 margins on either side Legal size assumes an 8 1 2 x 14 page and sets a total printable hei
50. ng the Platen Roller enesessessessensennenennersennennennennenonnn 41 Cleaning the Printer s Exterior unesesersessennennennenennensennennennnnennonnn 43 Chapter 5 Reference Indic t r Lights einen nnnfnanan Indicator Light Warnings Self Test Fealuren 4 12 222 Hrk Ras tnnneeien Chapter 6 Troubleshooting OVERVIEW 2 een den Aarti ala abi peated Paper Problems Printed Image Problems cccccesceeseeseeeceeeeeeeeseceeceaeeneeeaeeeeeeeeeaee Pages Don t Print u east Pages Are Partially Printed Windows CE related Problems Chapter 7 Technical Information Specifications Hr ee n A eae SNA ae EA 55 Physical iie A E A N E 55 Printing IiE a TO E E E E T E E EERE 56 Environmental keea e a E A E A A E EY 56 Electrical Resulatory Anaan a A Rena innen Radio amp Television Interference uruunuennennennenennensennennenenennennn United States FCC Regulations Canadian Regulations ii pree aia LE aaa European Regulations ccecesceesesseeeeceseeeceeseeeeceaeeeceeeeaeeeeeeaeees Chapter 8 Ordering Information SUPPES sieve jczvssceseesestieeecer kenn seht ernennen 67 Accessories Replacement Parts euursessessennennenennensennennenenennennn 67 Index Page iv Safety Information Use Recommendations e Because the printer uses a thermal printing method it produces heat during operation Be sure to place it where it will receive adequate ventilation
51. ntem Belgium Title Martin Mogendorff General Manager Ll Signature gt 7 17 September 2004 Page 61 For PocketJet 3 Power Supply units sold in the U S A the following document applies Declaration of Conformity According to 47CFR Parts 2 and 15 for Class B Personal Computers and Peripherals We Pentax Imaging Company a division of Pentax of America Inc Located at 600 12 Street Suite 300 Golden CO 80401 Phone 303 460 1600 Fax 303 460 1628 Declare under sole responsibility that the product identified herein complies with 47CFR Parts 2 and 15 of the FCC rules as a Class B digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on the statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that my cause undesired operation The above named party is responsible for ensuring that the equipment complies with the standards of 47CFR 15 101 to 15 109 Trade Name PocketJet AC adapter Model Number PT 1101A Signature of Party Responsible Coated Printed name of Party Responsible J
52. ntial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment to an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help The use of a shielded cable is required to comply with Class B limits of FCC rules Any changes or modifications not expressly approved by Pentax could void the user s authority to operate this equipment You may purchase a booklet prepared by the FCC entitled Interference Handbook stock number ISBN 0 16 041736 8 from the Superintendent of Documents U S Government Printing Office Washington D C 20402 Page 64 Canadian Regulations This digital device does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian
53. o Feed Mode 27 29 48 57 No Feed Mode Extra Feed 27 29 Non Perforated Roll Paper 27 29 36 O Operation Panel 4 Ordering Information 67 Accessories 67 Replacement Parts 67 Supplies 67 Outdoor Use Warning v Overheating Thermal Print Head 47 Battery 32 47 P Palm OS Systems vii 7 8 Pages Don t Print 53 Pages Partially Printed 53 Paper Inserting 35 50 52 Jam Clearing 37 38 Problems 50 Pentax Quality viii 25 36 48 50 51 67 Sizes 13 14 28 30 55 Tips on Using 35 Perforated Roll Paper 12 13 22 28 30 56 67 PDA 7 8 Platen Roller 41 42 50 51 Pocket PC 7 Power Light 34 Power Off 4 11 26 53 Power Plug v Print Density 7 12 26 27 50 Print Dialog 26 27 Print Head Cleaning 39 40 42 51 Print Speed vii 26 48 55 Printed Image Problems 50 Printer Commands 20 Printer Driver Installation 9 CD Install 8 Page 71 Manual Install 8 Printer s Exterior Cleaning 43 Printer Features vii Printing 25 Printing Solutions 7 Protecting the Printer 30 Psion 7 R Radio amp Television Interference Canadian Regulations 65 European 65 United States FCC Regulations 64 RBRC vi Regulatory 57 66 Release Cover 35 37 38 50 51 Remove the Interface Connector 23 Removing the Battery 33 Replacement NiMH Batteries vi Replacement Parts 67 Resolution vii 55 Roll Paper vii 12 13 27 29 30 36 56 67 S Safety Information v Self Test 4 Specifications 55 Standard Warranty viii Stopping the Charge Process 34
54. odes Page 10 Auto On Disabled Disabled Enabled Enabled No Main Switch When external power is applied to the printer there are three possible actions that the printer may take If Auto On is set to Disabled the printer will place itself in a sleep state where minimal power is used The printer s internal processor is kept alive but no LEDs are lit and no printing is possible The Main Switch must be pressed to wake the printer up for printing If Auto On is set to Enabled the printer will power up as soon as an external power source is connected to the printer This can be useful in certain mobile installations where access to the Main Switch is difficult or unavailable If Auto On is set to Enabled No Main Switch the printer will power up as soon as an external power source is connected and furthermore the Main Switch cannot be used to turn the printer off This may be useful in some mobile installations where the button could be accidentally pressed Power must be disconnected to shut off the printer Auto Off fio Minutes None 10 Minutes When the printer is running on battery power you may wish to have the printer turn off automatically to conserve the battery You may choose to disable this feature by selecting None or you may select either a 10 minute or 30 minute time out period If no data is received within the period selected the printer will turn
55. option selected has its own installer They will run one by one until all have been installed 7 If installing PDA software it may be necessary to HotSync with your PDA now 8 Complete any additional warranty information requested and then submit it using your preferred method 9 Click Exit to close the CD or feel free to browse the CD to learn about additional solutions available for your PocketJet printer or other Pentax products W a Note If the automatic CD installation does not proceed as explained above use the manual install procedure below Manual Install Some operating systems require installing the driver manually including Mac OS X and Linux View the Readme txt file on the CD Page 8 for more information Note that every driver can be installed manually if necessary Browse the CD to locate the Setup or Install program for your operating system then double click on the exe program icon and follow the on screen instructions If the installation does not proceed as explained above contact Pentax Customer Service Configuration Utility The disk supplied with the PocketJet3 and 3Plus printers contains a printer setup program that allows the user to modify the storable configuration parameters of the printer While some features will be of potential benefit to all users those whose host devices are capable of sending only text and not special commands will find this esp
56. ormation to the printer Be sure that all of the settings are adjusted to your liking Close Closes this application without sending data to the printer and without saving the current settings Page 21 File Menu Import Load a configuration file that was saved previously using the Export feature Note You must then Save Config to set the printer to this configuration Export Save a configuration to a file Select Printer Displays the currently available print queues for your printer along with the port name to make it easier to select the proper printer in case you have more than one print queue available This will also modify the Printer selected on the main dialog Page 22 Connecting to Your Computer There are two ways to connect your PocketJet to your computer via USB cable and via Infrared IrDA Via USB Cable CAUTION Install the driver software before connecting the printer to the computer via the USB cable 1 Make sure your printer is off before installing the interface cable 2 Take the printer end of the cable and hold it so the notched metal surface is facing up 3 Insert the printer end of the cable into the interface connector on the side of the printer See example Figure 7 Infrared Port USB interface cable Pa AL gt pe 4 AC USB Plug To appropriate Printer end of USB cable computer input FIGURE 7 Connecting the PocketJet to your computer CAUTION Always insert and
57. out paper loaded NOTE If paper is loaded and detected printer when you attempt to initiate Cleaning Mode a Form Feed will be executed instead 2 Press the main switch for about two seconds The Data LED will illuminate 3 Press the main switch again for less than 2 seconds The feed motor will begin to turn 4 Insert the black cleaning cloth that came with the printer into the printer s paper input slot with the rough black side which contains the cleaning material towards the front of the printer See Figure 18 The printer pulls the Cleaning Cloth through 5 The roller movement will stop automatically after about 60 seconds and the printer returns to an idle state If you press the main switch before 60 seconds has elapsed this will toggle the feed motor on and off Pressing the main switch twice quickly will shut off the printer Page 41 Cleaning side FIGURE 18 Cleaning the platen roller CAUTION Do not attempt to clean the platen roller with any material other than the cleaning cloth The cleaning cloth is for head cleaning and platen roller cleaning only Do not use it to clean any other part of the printer NOTE Don t throw the cleaning cloth away after you clean the platen roller It should last for the life of the printer Keep the cleaning cloth with your printer supplies and use it whenever you need to clean the platen roller or the print head Page 42 Cleaning the Printe
58. r s Exterior Should the outside of the printer become dirty clean it using a soft cloth moistened with water If necessary add a very small amount of a mild soap such as a liquid dishwashing detergent CAUTION Avoid saturating the cloth Do not allow water to get inside the printer Avoid the use of benzene alcohol paint thinner or cleaners that are abrasive alkaline or acidic Such cleaners may damage the printer s case Page 43 Notes Page 44 Chapter 5 Reference Indicator Lights The indicator lights tell you about the current status of the printer Solid O Biinking So Alternating Blinking POWER DATA ERROR O Doesn t matter Indicator Light Table External power in use Battery in use gt 14 0 Volts Battery in use gt 13 1 Volts Battery in use gt 10 0 Volts Battery in use gt 6 6 Volts Battery is discharging Battery is charging Printer is receiving data Unprinted data remains in buffer Printer is receiving flash upgrade Printer is in service mode Printer ready to receive flash data C Printer is receiving flash data o00lo0o0o0legoeoe 0000000 Printer storing flash data to flash Page 45 POWER DATA ERROR 3 C Flash data storage is complete Bad checksum of flash data No battery found when charging Time Out when charging OO Low Thermal Head temperature OO High Thermal Head temperature O Data Receive Error Indicator Li
59. removal ribbon as shown in Figure 13 until the battery starts to tilt out of its compartment NOTE f the battery removal ribbon is caught behind the battery insert a thin metal object such as a flat blade screwdriver between the battery and the case at the end away from the AC adapter receptacle and tilt it out of its compartment 3 Remove the battery from the compartment 4 Gently pull the battery connector from the terminal inside the printer Removal Ribbon Battery Connector Pull ribbon out Tilt battery out Gently pull connector out FIGURE 13 Instructions for removing the battery Page 33 Charging the Battery Note Batteries are shipped from the factory uncharged Charging the Battery 1 Make sure the printer is connected to an AC power outlet with the AC adapter and power cord or a DC power cord 2 Make sure the printer is off 3 Press the main switch and hold it down for a few seconds until the POWER indicator light begins to blink This starts the charging of the battery The POWER indicator light blinks until charging is complete The maximum time to charge to 100 capacity is approximately 120 minutes A new battery at 100 charge will yield approximately 100 pages of printing When the printer finishes charging the battery it automatically turns itself off and the POWER indicator light goes off Note that when the printer is connected to an external sourc
60. rt a sheet of Pentax Quality Paper into the paper input slot Place the print side of the paper away from you so that it faces the rear of the printer See Figure 9 NOTE You can print only one side of the paper This is the smooth coated side See Chapter 3 Tips on Using Paper Print surface FIGURE 9 Inserting a sheet of paper 4 Print one or more pages from any software application Page 25 The green DATA indicator light blinks to indicate that the printer is receiving data from your computer NOTE If you have inserted paper into the input slot and the green DATA light stays on without blinking the printer has received insufficient data to print an entire page Press and hold the green Power button to eject the page Turning the Printer OFF Press the main switch twice quickly to turn the printer off NOTE Jfa battery is powering the printer and the Auto Off Timer feature is enabled the printer will turn itself off automatically after the selected period of inactivity Making Prints Lighter or Darker You can make prints lighter or darker by using the Print Density Setting in the printer driver dialog See Advanced Software Features on page 28 If you are not using a driver you may save a lighter or darker setting using the Configuration Utility Changing the density setting may result in slight changes in the printer s speed and the number of pages that can be printed When printing from
61. t Margin Columns v 10 Right Margin Columns X 10 Text Line Spacing E Lines Inch This command can be used to set the form length of a Custom size page You may specify the vertical print area in text lines as defined by the Text Line Spacing setting or in inches IH If using the Lines method for setting custom form length the actual vertical space on the page is determined by the vertical space per line as determined by the Text Line Spacing command The minimum value allowed is the number of lines that would equal at least one inch of print because this is the minimum length of paper that will feed properly through the printer For example if your current Text Line Spacing is set to 6 lines per inch you must specify at least 6 lines of form length The maximum setting is 127 lines For 6 lines per inch that will provide a page of a little more than 21 inches in length If using the Inches method for setting form length the actual vertical space on the page is rounded down if needed to create an even number of print lines as determined by the Text Line Spacing command For example if your Text Line Spacing is set to 6 lines per inch and you specify 9 6 inches the application will determine that 57 lines could be printed in this space and change your inch value to 1 6 x 57 and the display a form length of 9 5 inches If you switch modes from Lines to
62. ty for additional details Page 57 For PocketJet 3 units sold in the U S A the following document applies Declaration of Conformity According to 47CFR Parts 2 and 15 for Class B Personal Computers and Peripherals We Pentax Imaging Company a division of Pentax of America Inc Located at 600 12 Street Suite 300 Golden CO 80401 Phone 303 460 1600 Fax 303 460 1628 Declare under sole responsibility that the product identified herein complies with 47CFR Parts 2 and 15 of the FCC rules as a Class A digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on the statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that my cause undesired operation The above named party is responsible for ensuring that the equipment complies with the standards of 47CFR 15 101 to 15 109 Trade Name PocketJet 3 Model Number 205525 501 Signature of Party Responsible Geste Printed name of Party Responsible James Kast Executed on Date at Place 09 17 04 at Pentax Imaging Company a division o
63. wer air density available to cool the printer Page 47 Data Receive Error Data is being received but errors are causing the printer to request that it be re transmitted This will slow printing speed and is almost always associated with the quality of an IrDA connection Try repositioning the printer or host IrDA until the errors cease Self Test Feature The Self Test Feature can be used to print a letter size page test page without connection to a host computer The test page see the sample in the Set Up Utility section contains firmware level image quality and configuration information 1 To print a test page the printer must be turned on and idle and paper must not be loaded in the printer 2 Press the main switch for two seconds and release to place the printer in Service Mode The red DATA light will illuminate 3 Insert a piece of Pentax Quality paper in the printer The test page will print automatically After the print is complete the printer will return to an idle state 4 To print multiple pages repeat steps 1 3 Note Test pages can also be printed from the Windows based Configuration Utility provided on the Installation Disk Page 48 Chapter 6 Troubleshooting Overview If you have difficulty getting your printer to work properly first check to make sure you have done the following tasks correctly See Chapter 1 Setting Up the Printer e Installing the battery or connecting the pr
64. y on line at www pentaxtech com onlinewarranty online_warranty htm Note Failure to return warranty cards or complete on line warranty information will not diminish your warranty rights Page viii Chapter 1 Setting Up the Printer Unpacking the Printer Read and follow any instructions on any Read Me First sheet that may be included in your kit A typical printer kit contains the items shown in Figure 1 Protective Case i Printer Battery se a Ss e AC Cable USB Interface gee Cable if A N get AC Adapter YA Thermal Paper 100 Sheets ee x amp y Print Head GS SS m Cleaning Sas p a Me Cloth GN S a Warranty Card u J j e w GaN bi ag a gt Nora Ss Driver Disk Quick Reference Thermal Paper Card 100 Sheets User s Guide FIGURE 1 The contents of your printer kit Page 1 Connecting to an AC Outlet Connect the printer to a nearby AC power outlet to run it on AC power or to charge the battery see Charge the Battery page 4 1 Connect the AC adapter to the printer as shown in Figure 2 2 Connect the AC power cord to the AC adapter 3 Plug the AC power cord into a nearby AC power outlet 100 240 VAC 50 60 Hz Printer ee DD LE R K AC Adapter To power 2 AC Cable receptacle FIGURE 2 Connecting the printer to an AC power outlet The PocketJet works from DC sources from 10 to 17V and can require as much as 2 6A Operation below 14 volts may slow print

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