Oki 8810 Printer User Manual
Contents
1. Problem Solution Oblong area of faint print appears on each page Drop out caused by using paper exposed to high humidity Change paper stocks check paper storage environment or use a dehumidifier check toner level Symptom Problem Solution Print is darker Darkness setting is too Change darkness setting Vertical white streaking or faint areas on page Toner is low and does not distribute properly or the drum is worn out Replace toner cartridge Check drum and replace the drum if necessary Contact service LED array is dirty Clean LED array Vertical black lines Hardware problem Contact service Fuzzy print LED array is dirty Clean LED array than usual high Turn paper over in tray Printing on wrong side of Note arrow on paper paper package Install paper print side down in tray Pages curl Avoid storing paper in areas of excessive excessively Moisture in paper Improper storage temperature and humidity Store paper in protective wrapping High humidity Recommended operating humidity 20 8096 Distorted print Paper path lamp assembly or fusing unit problem Generate cleaning page Contact service Toner cartridge is not Install toner cartridge Faded print aces prn correctly installed correctly Dirty rollers toner smeared or dropped inside printer or Conta2. The manufacturer of this printer recommends the fol lowing guidelines when selecting paper and envelopes for use in your printer Paper and envelopes should be stored flat and away from moisture direct sunlight and heat sources Use a smooth finished paper such as copier or laser type paper with a Sheffield smoothness rating of 250 or less If in doubt please ask your paper supplier Use envelopes designed for use in laser type printers The use of heavily laid or textured paper will seriously impact on the life of the image drum and give poor print quality Do not use very smooth shiny glossy paper Do not use heavily embossed headed paper Avoid printing on both sides and putting paper through the printer twice Avoid using paper with perforations cut outs and ragged edges Do not use envelopes with windows or metal clasps Do not use envelopes with self sealing flaps Avoid using damaged or curled envelopes Transparencies and adhesive labels The manufacturer of this printer recommends the fol lowing guidelines when selecting transparencies and adhesive labels for use in your printer Always use manual feed Always use rear output Media must be designed for use in laser printers or photocopiers Do not use media designed for use in colour laser printers and photocopiers Must be able to withstand 200 C for 0 1 sec Labels should cover entire carrier sheet Carrier sheet or adhesive must not be ex
3. Operating 50 dBA Standby 38 dBA Power Save background level Universal Serial Bus USB standard IBM Centronics CEN 36 standard HCP Network Interface Card standard 14i n only RS232C optional User s Guide English 31 32 OKIPAGE 14ex 14i 14i n Index B Button functions 00 00 0000 00008 5 C Cleaning page 00 0 eee eee eee 24 D Drum counter lucus RE pk ee e 20 E Envelopes PODIO ud as acta 15 LP ia woh sot SACER ia 14 Exit paper JM ocios supe p Rep Rx A 26 F Feed paper jam 2 0 eee eese 26 Fonts LSO pee EVENIRE es 23 Symbol sets eve egies Mee ek hese hess 23 Types ie EN cb een 23 USING ce kac it aia 23 User s Guide English l Image drum Lifes co eeu A 19 R placmg 1 54 28 event E Aa 19 Resetting drum counter 20 Input paper jam sess 26 L L b lsz eeeezsettWRDOEeebtrewneurilepnti iti 14 LC Dining cit o EE See ee as 4 LED array ir A roles 25 M Maintenance Cleaning LED array 0 0 25 Cleaning page i i IRE ep 24 Meus 0d ia iaa ted 24 P Paper Envelope types 0 ce eee ee ee ee ee 14 Exitjam e p E ERE em 26 Feed jam doo eee pA 26 Input jams sir aaa 26 33 Installing s iore RR eR E RR dee 15 EabelitypeS ze LUeERCTUEREU VES ERR 14 Papertypes eee e e eb e RR 14 Transparencies 0 0 0 eee eee eee eee 14 Paper jas copio ber RR Ret ee Sikes 26 Printer buttons cutis A ee 4 P
4. This printer has been carefully designed to give years of safe reliable performance As with all electrical equip ment however there are a few basic precautions that should be taken to avoid personal injury or damaging the printer Read this setup guide carefully and save it for future reference Read and follow all warning and instruction labels on the printer itself Disconnect the printer before cleaning Use only a damp cloth Do not use liquid or aerosol clean ers to clean the printer Place the printer on a firm solid surface If the printer is placed on something unsteady it may fall and become damaged or injure someone If the printer is placed on a soft surface such as a rug sofa or bed the vents may become blocked causing the printer to overheat Do not put the printer on or near a heat source such as a radiator or heat register Keep it out of direct sunlight Allow enough room around the printer for adequate ventilation and easy access User s Guide English Do not use the printer near water or spill liquid of any kind into it Make sure that the power source matches the rat ing listed on the back of the printer If you are not sure check with your dealer or with your local power company This printer has an earthed 3 pin plug as a safety feature and will only connect to an earthed outlet If this plug cannot be connected to a power outlet then it is possible that the power outlet is of the ol
5. left end 1 first as illustrated Push the coloured tab 2 forward to release the toner into the toner hopper Close the top cover and press down to latch it closed OKIPAGE 14ex 14i 14i n English Image drum When to replace image drum Replacing image drum When the drum reaches 90 of its life a CHG DRUM message is displayed in the control panel LCD Change the image drum cartridge when the print becomes faint or begins to deteriorate CAUTION Never expose the image drum unit to light for more than 5 minutes Never expose the image drum unit to direct sunlight Always hold the image drum unit by the ends Never touch the surface of the green drum inside the image Image drum life drum unit The life of an image drum depends on a number of fac tors including temperature and humidity the type of 1 Open the cover and remove the used image drum paper used and the number of pages per job 2 Remove the new image drum from the package The image drum should last about 20 000 pages of A4 and remove the protective sheet 1 from the size paper continuous printing This number is ap image drum 2 proximate because the environmental conditions and 2 the paper type used may vary J eee The first toner cartridge installed in a new image drum has to fill the image drum reservoir and saturate the de 1 veloping roller with toner This filling of the image ud drum reservoir reduces the number of pages produced A from
6. IF TONER GETS IN THE EYES Flush eyes with large quantities of cool NOT cold water for a minimum of 15 minutes keeping eyelids open with fingers Seek medical attention User s Guide English Printer control panel OKI m i B5 L R T OTHER I A4 A5 LGL ENV Ready LED indicator The Ready LED indicator has the following functions ON printer is on line ready to receive data OFF printer is off line cannot receive data AII button functions on the control panel are now active BLINKING printer is receiving data Liquid crystal display The liquid crystal display LCD indicates the follow ing ENTER Recover Power Save OKIPAGE 4 DIGITAL LED PRINTER PAPER SIZE TRAY TYPE FORM FEED Print Menu Print Fonts Print Demo CA Press 2 seconds Adobe PostScript What the printer is doing during normal opera tion When there is a need to add paper or change con sumables When there is something wrong with the printer Printer buttons These allow the user to access view and change printer settings Quick menus are also available from the panel to allow rapid access to more frequently used functions OKIPAGE 14ex 14i 14i n Button functions To access the primary function on a button press mo mentarily and release To gain access to the secondary function press and hold the button for at least two sec onds MENU 1 Menu 2 When printer is off line Press to access printer
7. menu 1 Press and hold to access printer menu 2 Recover When in printer menu mode Press to reverse through items in a menu cate gory When printer is offline Press and hold to resume printing after an error condition depending on nature of error Reset When in printer menu mode Press to advance through items in menu category User s Guide English When printer is offline Press and hold to reset the printer ENTER Power Save When in printer menu mode Press to make current setting active An asterisk will appear in the display When printer is offline Press and hold to enter power save menu ON LINE When printer is off line Switches printer to on line When printer is on line Switches printer to off line When in menu mode Press to end Menu session PAPER SIZE Print Menu When the printer is off line Press to enter the Paper Size quick menu Press and hold to print the current Menu Settings When the display shows MENU HP PCL6 press ENTER TRAY TYPE Print Fonts When the printer is off line Press to enter the Tray Type quick menu Press and hold to print a sample of all the resi dent card and soft fonts present When the dis play shows FONTS HP PCL6 press ENTER FORM FEED Print Demo Press to print all the remaining data in the printer buffer and eject the page When the printer is off line Press and hold to print the Demo page
8. printer resolution to form the image of each printable character These are of a fixed size and scaling makes them look ragged Scalable fonts are stored as a set of mathematical curves At print time the printer uses the stored curves to make up a bitmap of each character required at the required size in the required style at the full printer res olution Such fonts are therefore said to be scalable and do not appear ragged at enlarged sizes Printing a font list 1 Press the ON LINE button to take the printer off line User s Guide two seconds The LCD shows FONTS HP PCL6 3 Press the ENTER button 4 After a short delay two pages of font information will be printed including samples Using fonts Most Windows programs provide an easy method of font selection within documents In these cases the font selection is controlled by the host PC software applica tion or by Windows itself On other software plat forms special codes escape sequences must be embedded with the print data This topic is beyond the scope of this user guide However the font list referred to above contains a list of the required codes Use of these codes is best left to a professional programmer Symbol sets The printer provides special sets of characters for tech nical legal and foreign language uses as well as sets of drawing and standard alphanumeric characters Each font uses symbols from one or more of these sets 23 Printer m
9. spilled into the printer or it has been exposed to water The printer has been dropped or the cabinet is damaged The printer does not function normally when fol lowing the operating instructions Toner cartridge and image drum handling Leave unused toner cartridges and image drum units in their packages until needed When replacing a toner cartridge or image unit reuse the packaging to dispose of the old toner cartridge or image drum unit Do not expose the toner cartridges and image drum units to light for more than five minutes Never expose the green drum inside the image drum unit to direct sunlight Always hold the image drum unit by the ends never by the middle Never touch the green drum inside the image drum unit To avoid damage to the image drum unit always use original toner cartridges Exercise care when removing the toner cartridge Do not let it touch your clothing or porous mate rials The toner powder causes permanent stains OKIPAGE 14ex 14i 14i n Small amounts of toner spilled on skin or cloth ing can be readily removed with soap and cold water Using heated water will make removing the stain much more difficult Emergency first aid IF TONER IS SWALLOWED Induce vomit ing and seek medical attention Never attempt to induce vomiting or give anything by mouth to a person who is unconscious IF TONER IS INHALED Take the person to an open area for fresh air Seek medical attention
10. streaking or erratic marks the problem may be cleared by generating a drum cleaning page as follows 1 Press the ON LINE button to take the printer off line Hold down the Recover and Reset buttons together for at least two seconds The LCD shows CLEANING and MANUAL A4 SIZE REQUEST OKIPAGE 14ex 14i 14i n English Cleaning LED array Clean the LED array whenever a new toner cartridge is installed if there is faded vertical areas light printing down a page Wipe the LED array 1 gently with the cleaning pad that came with the new toner cartridge or use an anti static cleaning pad that is generally available for com 3 Pull down the manual feed tray 1 and adjust the puter cleaning paper guides to the width of the paper 4 Insert a sheet of A4 plain paper into the manual feed tray 5 The LCD shows PRINT CLEANING as the paper is fed The paper emerges from the printer with grey shading and this sheet of paper may be discarded 6 Return the printer on line by pressing the ON LINE button 7 If subsequent printing appears faded or uneven try replacing the toner cartridge User s Guide 25 Troubleshooting Paper jams The printer may experience a paper jam in one of three areas The printer status monitor will indicate which area has caused the jam INPUT JAM paper has failed to leave the selected fed tray and enter the internal paper path of the printer FEED JAM paper has ent
11. the edge of the jammed paper protrudes or can be seen from the exit reinstall the image drum close the top cover and switch the printer on Remove the jammed paper from the exit when the exit roller begins rotating after a few seconds from switching on However if the jammed paper cannot be removed contact a service representative User s Guide English Print quality problems Before consulting a service representative regarding a print quality problem check the table below to see if there is a solution or something you might have over looked Symptom Problem Solution Image drum cartridge not Reinstall image drum Blank sheets properly installed cartridge printed Empty or missing toner Install new toner cartridge cartridge Entire page prints faintly Empty toner cartridge Pages get fainter when toner is used up Install new toner carttridge LED array is dirty Clean LED array Page has grey background Static electricity generally from dry environments causes toner to stick to background Change paper to a smoother laser bond or use a humidifier Page prints all black Hardware problem Contact service Page has repetitive marks Damaged image drum cartridge causes repetitive marks every 1 6 inches 4 06 cm due to surface nicks and scratches Generate a cleaning page repetitive marks may be temporary 27 Symptom
12. the first toner cartridge installed in a new image drum User s Guide 19 Install the new image drum 1 into the printer placing the alignment pins on each end into the slots in the printer 1 Remove the sponge packaging from the image drum and discard Install a new toner cartridge Refer to Replacing toner cartridge Close the top cover and press down to latch it closed Reset the drum counter following the instructions given below Resetting drum counter After replacing the image drum reset the drum counter to keep a correct count of the number of pages printed on the image drum 1 Turn the printer on while holding the MENU 1 Menu 2 button USERMNT displays in the con trol panel LCD Press MENU 1 Menu 2 three times DRUM CNT RESET displays Press ENTER The counter resets and the printer goes ON LINE OKIPAGE 14ex 14i 14i n Status messages English This section expalins the different messages that are Message Description displayed on one or both lines in the LCD of the print Indicates that the printer has reached the end of its life CHG DRUM er image drum Print quality may be affected Indicates that copy pages are being printed tttttt TRAY1 FEEDER TRAY option PRINTING current page pe mmm total pages TRAY upper tray DOR The printer clears the remaining data in its buffer
13. with an H industry standard universal UNIVERSAL SERIAL BUS serial bus USB data interface OKIPAGE 14ex 14i and 14i n Table of contents Preface ser EXER DENS 11 EEC compatibility oooooooomomoroo o ii Energy St tsssxiuerabenstebegssvertusertep vv ii Universal Serial BUS ooooo o ii Table of contents o o oooooooooooooo o o o iii Safety instructions 00000000022 1 Toner cartridge and image drum handling 2 Emergency first ald ooo ooooocooooooo oo 3 Printer control panel ooooocoooocooooooo o o 4 Ready LED indicator 0000 4 Liquid crystal display ooo oooooooo 4 Printer buttons eee 4 Button functions lee 5 MENU l Menu2 lees 5 Recover eee 5 Resetaacsz a ha dere 5 ENTER Power Save 0 000 5 ON LINE IRR RR e Re ER 5 PAPER SIZE Print Menu eee TRAY TYPE Print Fonts eee 6 FORM FEED Print Demo o o o o o o o 6 Printer menus o o os 7 User s Guide English feri CE 7 MM a E usu 7 Parameter ov po be ee UPC 7 Viewing and modifying menu settings 7 Level 1 menu settings oooooo 8 Level 2 menu settidgS o oooo o o 11 Papetz ecu vus e Le a ee 14 Paper and envelope typeS o oo oo oomooo o 14 Transparencies and adhesive labels 14 Installing paper 0 0 ee eee ee
14. 9 Specifications Printing Process Power Supply Voltage Frequency Power Cable Physical Dimensions Weight Resolution LED Head Max Output Power Consumption Power Save Idle Normal Peak 30 LED array imaging to organic photo conductive drum 230V 10 to 240V 10 AC 50 60Hz 2 1 8m separate cable terminated with country specific plug 215x 345 x 395 mm H x W x D Approx 10 kg with legal universal cassette installed 600 dpi 600 x 1200 dpi 16W 65W 270W 630W Memory 14ex RAM fitted 14i RAM fitted 4ex RAM max 141 RAM max Flash SIMM Emulation 4Mb 8Mb 36Mb 40Mb 4Mb and 8Mb HP PCL6 IBM ProPrinter Epson FX Adobe Postscript 2 14i only Paper Handling Ist tray Standard 2nd tray Optional Multi Purpose Feeder Optional Paper weight 1st 2nd trays manual feed Output 250 sheets 75 g m 500 sheets 75 g m 100 sheets 50 envelopes 75 g m 60 105g m 60 120g n envelopes 90 to 105 g m 150 sheets face down 75 g m 50 sheets face up rear output 75 g m OKIPAGE 14ex 14i 14i n Product life Duty Consumables Environment Operating Non operating Storage Noise Interface 15 000 pages per month maximum Image drum 20 000 pages continuous Toner 4 000 pages 5 density 10 to 32 C at 20 to 8096 humidity 0 to 43 C at 10 to 90 humidity 10 to 43 C at 10 to 9096 humidity
15. Enable Disable e printer can send status information back to the computer A printer interface cable compliant with IEEE 1284 is needed to use this feature User s Guide 11 Level 2 menu settings Category Item Parameter Explanation Parrallel I F LPrime Off On pd und re QUU E RUM to reset the printer by toggling the state of the Auto 802 2 Frame 802 3 Snap Ether2 TCP IP Enable Disable DHCP Off On RARP Off On IP Byte 1 193 0 255 IP Byte 2 132 0 255 IP Byte 3 3 0 255 IP Byte 4 99 0 255 Network 14i n SM Byte 1 255 0 255 The ITEM and PARAMETER that appear under Menu 2 will depend on the type of network only SMBYte2 255 0 255 the printer is connected to Refer to the Network Administrator s Guide that is on the CD supplied with the printer for further information SM Byte3 255 0 255 SM BYte4 O 0 255 GW Byte 1 192 0 255 GW Byte 2 168 0 255 GW Byte 3 99 0 255 GW Byte 4 254 0 255 Netware Enable Disable EtherTalk Enable Disable Net Mnt Status Status 18 Self Test OK NG 12 OKIPAGE 14ex 14i 14i n English Level 2 menu settings Category Item Parameter Explanation English Deutsch Francais Italian Language Language Can a ense This settings determines which language is used for LCD messages and menu printing Norsk Dansk Nederl Turkce Portug Polski User s Guide 13 Paper Paper and envelope types
16. NU 1 Menu 2 button move on to the next category To enter a category and display an item press the ENTER button The LCD shows the item in the top line and the current parameter in the bottom line 5 The current active parameter is indicated with an 6 To move on to a new item or category press the asterisk To alter the parameter press the MENU 1 Menu 2 button To exit the menu press Recover and Reset buttons To make a new the ON LINE button parameter active press the ENTER button when that parameter is displayed Level 1 menu settings The following tables list printer menu selections Fac tory default settings are indicated in bold type Category Item Parameter Explanation r Auto HPFCLO Selects emulation Auto is standard PCL6 Epson FX IBM PPR or Adobe PostScript can Personality Emulate Epson FX IBM PPR be selected manuall Adobe Postscript 14i n only y Manual Off On Selects the standard tray to feed paper from May be overridden by software application Tray 1 Tray 2 Tray 2 or Feeder only appear in Menu 1 if the optional Tray 2 or feeder are fitted to the Fever in Feeder printer Tray Select If Tray 2 is installed and is set to ON when a paper tray runs empty and another tray is Auto Tray Off On loaded with the same stationery the printer will automatically select the other tray and continue printing Cassette Letter Exec Legal 14 Legal 13 A4 Size odiada v M Edit Size Edi
17. OKIPAGE 14ex 14i and 14i n User s Guide Preface Every effort has been made to ensure that the informa tion in this document is complete accurate and up to date Oki assumes no responsibility for the results of er rors beyond its control Oki also cannot guarantee that changes in software and equipment made by other man ufacturers and referred to in this guide will not affect the applicability of the information in it Mention of software products manufactured by other companies does not necessarily constitute endorsement by Oki Copyright 2001 by Oki All rights reserved Written and produced by the Oki Publications Dept Oki is a registered trademark of Oki Electric Industry Company Ltd Energy Star is a trademark of the United States Envi ronmental Protection Agency Microsoft MS DOS and Windows are registered trade marks of Microsoft Corporation Other product names and brand names are registered trademarks or trademarks of their proprietors EEC compatibility This product complies with the requirements of the Council Directives 89 336 EEC EMC and 73 23 EEC LVD as amended where applicable on the approximation of the laws of the member states relating to Electromagnetic Compatibility and Low Voltage Energy Star As an Energy Star Partner Oki has determined that this product lorus X meets the Energy Star guidelines for energy efficiency Universal Serial Bus men This printer is fitted
18. When the display shows DEMO HP PCL6 press ENTER OKIPAGE 14ex 14i 14i n Printer menus It is possible using the front panel buttons to change the default configuration of the printer to accommodate software application specific paper size method of pa per feed and interface connection The menu structure consists of three levels Category Each category consists of several items selected by pressing the MENU 1 Menu 2 button with the printer off line When the required category is displayed press the ENTER button to display a list of items Item Each item consists of several parameters displayed on the upper line in the LCD by pressing the MENU 1 Menu 2 button Parameter The parameter will be displayed on the lower line of the LCD by pressing the d Recover and Reset buttons When the required parameter is displayed press the ENTER button User s Guide English Viewing and modifying menu settings Note If software can control a feature that is also controlled in the printer menu the software overrides the menu setting Use software to control printer features whenever possible Press ON LINE to place the printer off line to enter Menu 1 or Menu 2 as required Menu 1 is selected by momentarily pressing and releasing the MENU 1 Menu 2 button Menu 2 is selected by holding down the MENU 1 Menu 2 button for at least two seconds Once the first menu category is displayed further presses of the ME
19. ach page printed Creeping text Number of lines per page in software is not equal to number of lines per page of printer Many software packages assume 66 lines per page but your printer s default is 64 Adjust software accordingly or set LINES Per PAGE in the soft control panel to equal lines per page in your software Garbage prints Incorrect cable configuration Also see Software Problems Check cable configuration continuity and length Printer freezes or displays error message when computer is rebooted Booting the computer while the printer is on can cause a communications error Turn printer off before rebooting computer Odours Gases are given off by forms or adhesives passing through the hot fusing unit Make sure the forms you use can withstand heating and provide adequate ventilation Hardware problems Symptom Problem Solution Graphic image prints partly on one page partly on the next Insufficient printer memory for this image at this resolution Change the resolution reduce the image size or install more memory in your printer Printer is on but must warm up before a job is printed Power Save mode is set on to conserve energy The fuser must heat up before you can begin printing the next job To eliminate warm up delay change Power Save setting in Level 2 Menu User s Guide 2
20. aintenance Maintenance menu This menu is used for printer maintenance and setting some operating functions To enter the maintenance menu 1 Turn off the printer 2 Press and hold MENU 1 Menu 2 and turn the printer on USER MNT displays 3 Press MENU l Menu 2 repeatedly to advance to the category required 4 Press ENTER to start a function Press We Reset button to see other options then press ENTER to select the option required 5 Press ON LINE to exit The following table gives the different functions of the maintenance menu Function Description MENU RESET Reset Level 1 menu to factory settings Print a hexadecimal dump of received data for HEX DUMP 1 diagnostics To exit turn off the printer DRUM CNT Reset the drum counter after replacing the image RESET drum cartridge 24 Function Description DISABLE Disables all control panel buttons OP MENU except ON LINE ENABLE All buttons are active REC BUFF Auto 8KB 20KB 50KB 100KB Default Auto Adjust horizontal print position in 0 25 mm X ADJUST increments Plus indicates right movement minus indicates left movement Adjust vertical print position in 0 25 mm increments Y ADJUST Plus indicated downward movement minus indicates upward movement 2ND TRAY 1 16 2nd paper tray address Default 5 Generating a cleaning page If the printer shows signs of fading
21. al paper feeder Darkness Adjusts internal settings to compensate for variations in humidity In environments of high Control E Darkness 0 1 2 2 1 temperature and humidity if some feint printing occurs increase setting In environments of low temperature and humidity if black or white spots appear decrease setting j Power 0 sec 8 min When this function is active power to the fuser is turned off to conserve energy A slightly Power Saving i l Saving Disable longer delay will occur before the next job prints to allow the fuser to warm up again Low Toner Low Tnr On off This setting determines whether the printer will remain on line ON or go off line OFF when the toner cartridge has only enough toner left for about 100 pages Toner Saving Toner Di sabie Mesum Light Many messages which may appear from time to time can be cleared by pressing the Recover Clearable key if this function is ON If it is set to JOB the host computer may be able to clear such Clr Wrng On Job i ees i Warnings warnings by downloaded commands This setting is not relevant when using PostScript emulation Error Report Erreport off On In PostScript mode this setting determines whether an error report will be printed when an error has occurred Speed High Medium Most modern PCs can download data at very high speed If data corruption is experienced on printed pages reduce the setting to MEDIUM A e The pri d inf ion back to th A pri interf bl Bi Dirct
22. and TRAY2 lower tray RESET resets the menu to user default settings Temporary DLL Macro data is also cleared FEEDER multi media feeder PRINT The printer will print all the available fonts x E 3 Ready ON initiated by software command Indicates that the second line is a scrolling display FONTS Ready BLINK initiated by button Message Description PRINT Indicates that the printer is cleaning ON LINE Indicates the printer is in ON LINE mode XXX HP CLEANING XXX PCL6 FX PPR WIN AUTO The printer will print a demo page PRINT a OFF LINE Indicates the printer is in OFF LINE mode DEMO Ready ON Initiated by software command Ready BLINK Initiated by button PROCSING XXX Indicates that the printer is receiving data rem The printer will print current menu settings Ready ON Initiated by software command DATA E MENU m XXX Indicates that there is data in the printer buffer Ready BLINK Initiated by button PRINTING Printer is printing MANUAL The printer requires different size of paper REQUEST Paper Size Indicates that the PJL command has selected a printer NOPS i CLEANING The printer is requesting size paper to be inserted for language that is not installed in the printer indi aH Dates Sn MANUAL cleaning process PWR SAVE y c at the printer is operating in power saving Wn ES m zd a E PAPEROUT ndicates that the paper tray 1s empty TONERLOW Idicates the amount of ton
23. ct service blotched print PP ed j image drum problem Printed page is light blurred Is toner low Replace toner cartridge Software problems Your software operating environment applications and printer drivers controls the printing process Make sure you have selected the right driver for use with your printer See your software documentation for more in Is paper meant for laser printers Use recommended paper LED array is dirty Clean LED array formation Symptom Problem Solution Printing is garbled Incorrect driver is Install an appropriate installed driver Bold characters and dark lines are smeared Toner is low Install new toner cartridge 28 OKIPAGE 14ex 14i 14i n English Symptom Problem Solution Symptom Problem Solution Printer s output is below rated speed Much of the printing delays will be caused by your application Sometimes purely text documents will print slowly depending on the selected fonts and how they are transferred to the printer For maximum speed use text in your document and use a printer resident font When you try to print nothing happens but printer indicates it is ready to receive data Configuration error Check cable connection If more than one printer is available make sure your printer has been selected Size of top margin increases with e
24. der non earthed type Contact an electrician to have the power outlet replaced Do not use an adapter to defeat the earthing To avoid damaging the power cable do not put anything on it or place it where it will be walked on If the cable becomes damaged or frayed replace it immediately If an extension cable or power strip is being used with the printer make sure that the total of the amperage rating required by all the equipment is less than the rating of the extension cable or power strip The total ratings of all equipment plugged into the outlet should not exceed 13 amperes The power outlet into which the printer is con nected must remain accessible at all times Opening any cover may expose hot surfaces These are clearly labelled Do NOT touch them Do not insert anything into the ventilation slots on the printer you could get a shock or cause a fire Aside from the routine maintenance described in this user s guide do not try to service the printer yourself Opening a cover may expose you to shocks or other hazards Do not make any adjustments other than those outlined in this users guide as damaged may be caused to the printer If anything happens that indicates that the printer is not working properly or has been damaged disconnect the printer from the power source and contact your dealer These are some of the things to look for The power cable or plug is frayed or damaged Liquid has been
25. e eee 15 Printing envelopes 0 cece eee 15 Print quality adjustments 15 Printing transparencies sees es ss 16 Heavyweight paper or cardstock 16 TOMER 8s ee E od O IT 17 When to replace toner cartridge 17 Toner cartridge life o ooooooooo o 17 Replacing toner cartridge 17 Image drum o m re P Se 19 When to replace image drum 19 Image drum life o ooooocoococooooooo 19 Replacing image drum 19 Resetting drum counter 20 Status messages llle ee eee ee eee 21 iii Fonts obe exten D haw oe RAE TER 23 Whatis adont i owe a E eee 23 Printing a font list oooo oooooooo o 23 Using font ee iia e 23 Symbolsets i lxx bere dere ener 23 Printer maintenance 00008 24 Maintenance menu lesse 24 Generating a cleaning page 24 Cleaning LED array lesse esee 25 Troubleshooting lle eene 26 Paper jams s ide rita 26 Input Jam sc eoi m ERRERERCRX Rees 26 Feed jam orexitjam o ooo oococoooooo 26 Print quality problems o ooooooo o 27 Software probleMS o ooooocoocooooooo 28 Hardware problems ooo oo ooooooooo o 29 Specifications 0 0 0 eee eee eee ee 30 Indek ese pie ere seat eepe tye ee katie sd 33 OKIPAGE 14ex 14i and 14i n Safety instructions
26. er left in the toner cartridge COVER T2 is low Print quality may be affected OPEN Indicates that the cover to tray 2 is open TONERSNS Toner sensor error User s Guide 21 Message Description MENU Settings Menu nd Cover is open Press down firmly to close EEPROM EEPROM ID check error Press RECOVER to reset RESETTING EEPROM to factory default Abnormality found in the printer Switch printer off then ERROR nn jon again to clear if problem persists contact service representative Abnormality found in the controller Switch printer off ERROR On then on again to clear if problem persists contact aaaaaaaa service representative aaaaaaaa error address v a Flash SIMM sum check error INITIAL Printer is in initialization mode after switching on prior IZING to on line mode RESET TO Printer is requesting RESET button to be pressed for SAVE more than 2 seconds to write new menu data to EEPROM Message Description ttttt mmm gt gt A request for paper of size mmm PAPER gt gt tttttt TRAY 1 FEEDER TRAY2 option REQUEST Memory has overflowed for one of the following reasons MEMORY much macro daa ESA Too much DLL data Press RECOVER to continue Install extra memory or reduce data on page RECBUF The receive buffer memory has overflowed Press RECOVER to continue The PC ignores printer busy OVERFLOW signal
27. ered the printer but failed to reach the exit EXIT JAM paper has reached the exit but has failed to exit completely from the printer Input jam 1 Remove the paper tray 1 from the printer 2 Remove any crumpled or folded paper 26 3 Check that the rear paper support has not moved from its paper size setting 4 Remove any paper from the underside of the printer 5 Replace the paper tray After successfully remov ing any damaged or misfed paper the printer should continue printing Feed jam or exit jam 1 Remove the tray and clear any mis fed sheets as given above 2 Open the cover WARNING The fuser area will be hot This area is clearly marked Do not touch it CAUTION Never expose the image drum unit to light for more than 5 minutes Never expose the image drum unit to direct sunlight Always hold the image drum unit by the ends Never touch the surface of the green drum inside the image drum unit OKIPAGE 14ex 14i 14i n Note Carefully lift out the image drum complete with the toner cartridge Be careful not to touch or scratch the green drum surface Remove any jammed sheets from the paper path Re install the image drum ensuring that it cor rectly locates into the slots on each side of the printer Close the top cover and press down to latch it closed The printer will warm up and commence printing when ready The page lost through the jam will normally be reprinted If
28. es METES PO pS 4 Select manual feed and correct paper size in the Media Type Paper Weight software package being used H 2 a 23 HS Ne Note Remember to reset the printer and software for Medium heavy 89 to 104 g m normal paper after printing transparencies Medium 74 to 88 g m Medium light 67 to 73 g m Heavyweight paper or cardstock Light e X S29 0m The normal paper path from a main paper tray to the top D output stack involves two complete U turns This may Printing transparencies sometimes cause very heavyweight paper or cardstock When printing transparencies the manual feed must be to jam or misfeed used and the media type changed to transparencies as Use the manual feed tray to feed this type of paper and follows the rear paper exit to collect printed output This gives a nearly straight paper path through the machine and CAUTION may prove more reliable in this type of application Damage to the printer may occur if the incorrect setting is used when printing transparencies 1 Select MANUAL FEED option under MEDIA TYPE in MENU 1 Then select TRANSPR to ensure the correct fusing temperature is set 2 Open the manual feed on the printer and place the transparency face up between the paper guides 16 OKIPAGE 14ex 14i 14i n Toner When to replace toner cartridge Replace the toner cartridge after TONER LOW dis plays in
29. imited 550 Dundee Road Slough Trading Estate Slough Berks SL1 4LE Tel 44 0 1753 819 819 Fax 44 0 1753 819 899 http www oki co uk Oki Systems Ireland Limited The Square Industrial Complex Tallaght Dublin 24 Tel 353 01 459 8666 Fax 353 01 459 8840 http www oki ie Hawthorn Business Centre Adelaide Industrial Estate Falcon Road Belfast BT 12 6HP Tel 44 01232 572 355 Fax 44 01232 572 350 http www oki ie User s Guide English 35 36 OKIPAGE 14ex 14i and 14i n
30. in the interface check cable pin assignments Print processing speed could not follow the paper feed PRIND speed Press RECOVER to continue Simplify page OVERRUN Poco Ies a es formatting data HOST I F Indicates an error in the network or RS232C interface ERROR Check protocols of printer and host Press RECOVER to continue TONER Indicates that TONER LOW has been exceeded and the EMP cartridge should be replaced tttttt Wrong paper size found Open and close printer cover SIZE ERR to continue Check paper size or paper double feed tttttt Paper jam found when fed from paper tray Check paper INPUT JAM in the tray Open and close printer cover to continue tttttt Paper jam found during paper feed Remove misfed FEED JAM paper and close printer cover to continue tttttt Paper jam found in paper exit area Open printer cover EXIT JAM remove paper close printer cover to continue 22 OKIPAGE 14ex 14i 14i n English Fonts What is a font 2 Press TRAY TYPE Print Fonts button for at least A font refers to a set of printable characters in a partic ular typeface of a specific size e g 12 point and style e g roman bold or bold italic In computer printing however this term has been used in a wider context to refer to all sizes and styles of a particular typeface In printers fonts may be divided into two basic types bit map fonts and scalable or outline fonts Bitmap fonts are made up of a pattern of dots at the
31. ine feed character also moves the print position to the Layout EF Function LP Oe eae ween men Whe nue nee os the page select CR LF Page Orient Portrt Landscp Selects which way round the page prints Portrait is tall landscape is wide Layout 2 Lines PG 64 LNS 5 to 128 LNS Selects the standard number of lines per page This figure is automatically adjusted when orentation is changed to preserve the line spacing Host I F Parallel Enable Disable Makes the parallel interface active or inactive 14i n only Network Enable Disable Makes the network interface card if installed active or inactive 10 OKIPAGE 14ex 14i 14i n Level 2 menu settings English Category Item Parameter Explanation Print Mode Mode F NA2OD 690 1200 Printing resolution setting in dots per inch dpi Autoton off On The printer can recover from a memory overflow or print overrun automatically after about 15 seconds if set to ON otherwise Recover key has to be pressed off On Most computer software will send a form feed character at the end of the print job so that Auto Operation Wait Time 5 sec 6 sec the last page is ejected If it does not the printer can automatically eject the last page after a 90 sec 300 sec period of inactivity 60 sec Off This setting applies to Adobe PostScript operation only It determines how long the printer Man Time 2 30 sec will wait for a sheet to be inserted in the manu
32. n is enabled print media will be checked for the correct size and a message will appear if the wrong size is loaded User s Guide Level 1 menu settings Category Item Parameter Explanation Copies Copies 1to 999 Selects the number of copies to be printed Euro Sign Euro Sign Enable Disable ra o certain non Windows applications to enable printing of the European currency Font SRC Resident Card ode a d prae P EE printer fonts If there are no added optional extra DLLSOFT Appears if soft fonts have been downloaded into the printer s memory Dui Rae eros cup I dE Font CPI 10 00 0 44 to 99 99 Appears if selected font is of the scaleable fixed spaced type Font HGT 12 00 4 00 to 999 75 Appears if selected font is of the scaleable proportional spaced type Symbol PC 8 89 symbol sets are available Selects the symbol set to be used for printing A4 Width 78 Col 80 Col Determines number of characters printed on a line before the printer will force a line break Page Blnkskip Off On Selects whether blank pages are included in the output or suppressed skipped Layout 1 Determines whether a received carraiage return character also moves the print position CR Function CR CR LF down to the next line Most applications achieve this function by sending a line feed character after the carriage return but if lines of text appear to overprint select CR LF Determines whether a received l
33. posed to any part of the printer OKIPAGE 14ex 14i 14i n Installing paper 1 Remove the paper tray from the bottom of the printer and place plain paper in the tray keeping the level of the paper in the tray below the guide marks 1 2 Adjust the rear paper support 2 to the size of paper being used by lifting up and sliding for wards or backwards as necessary 3 Adjust the paper guides 3 4 Replace the tray in the printer The paper level indicator 4 provides a visual indication of how much paper is left in the tray Printing envelopes 1 Pull out the rear exit extender 1 until it locks and lift out the support bar User s Guide English 1 X 2 Pull down the manual feed tray 2 and adjust the paper guides to the width of the envelope 3 Insert the envelope flap down and to the left until the printer grips it 4 Set envelope size and landscape orientation in software being used then issue the print com mand Print quality adjustments The process used to fuse fix the printed image to the paper involves a mixture of pressure and heat Too much heat will cause lightweight paper to crease or curl and corrugations in transparencies Too little heat will cause the image not to fuse fully into heavyweight pa per Use the MEDIA TYPE setting in MENU 1 to adjust for 3 Adjust the paper guides to the width of the trans different thicknesses of paper The following table parency Ev
34. rinter control panel Button functions momo 5 LED aia 4 Printer buttons ooooo oocoocoooooooooo 4 Ready indicator 0 0 0 0 ce ee eee ee eee 4 Printer men s so esed taz 7 Categoriesis Lie xf ey der C p 7 HEMS eroe ARS ae S E Ab eek eas 7 Menu selections 00 0008 8 Modifying menu settings 04 7 Parameters 22 bits A ie bs 7 VIEWING soe ait Re Se eee Rees 7 Printing Cardstock cua creer eye Rese EE ERES 16 Cleaning page eee 24 Env lop S o at os ab ee te ete 15 Pont liste cco HE EOM 23 Heavyweight paper 00 16 Label types 0 0 i eee eee eee 14 Paper and envelope types 5 14 Quality adjustments 00 15 Quality problems llle 27 34 Transparencies 0 0 0 0 eese 16 Transparency types 0 eee ee eee eee 14 R Ready indicator 2 0 ee eee eee nee 4 S Status messages 0 0 0 0 cee eee eee eee 21 Symbol sets erosen ere be ee aes 23 T Toner Cartridge le zo ene aos Faas 17 Replacing asta wes em caw aren 17 Replacing cartridge 2 0 0 0 0 0 0 e ee eee 17 Transparancies l l 14 Troubleshooting Hardware probleMS o ooooooooooooo o 29 E ha bhadsaaedeuatetue nites 26 Print quality problems 44 27 Software problems 004 28 OKIPAGE 14ex 14i and 14i n OKI SYSTEMS COMPANIES Oki Systems UK L
35. t Size AS Size A6 Size E mane a ae for the stationery in the main trays This is the printable area B5 Size Com 9 Br ae Com 10 Monarch DL Env C5 Env A4 Size AS Size A6 Size B5 Size Paper Size Tray 1 Litter Exec Selects the physical paper size used for each paper feed Legal 14 Legal 13 OKIPAGE 14ex 14i 14i n Level 1 menu settings English Category Item Parameter Explanation A4 Size AS Size A6 Size B5 Size Com 9 Com 10 Manual Monarch DL Env C5 Env Letter Exec Legal 14 Legal 13 A4 Size AS Size Paper Size Tray 2 Piu s Selects the physical paper size used for each paper feed Legal 14 Legal 13 A4 Size AS Size A6 Size B5 Size Com 9 Com 10 Feeder Monarch DL Env C5 Env Letter Exec Legal 14 Legal 13 Tray 1 Medium M Heavy Heavy Light i i A Tray 2 M Light Selects the appropriate print media type Tray 2 or Feeder only appear in Menu 1 if the Media Type E optional Tray 2 or feeder are fitted to the printer Be sure to select TRANSPR when printing Medium M Heavy Su when printing on overhead transparencies Feeder Transpr Heavy Light M Light Medium M Heavy Selects the appropriate print media type Tray 2 or Feeder only appear in Menu 1 if the Media Type Manual Transpr Heavy optional Tray 2 or feeder are fitted to the printer Be sure to select TRANSPR when printing Light M Light when printing on overhead transparencies Paper Size Chk Size Chk Enable Disable If this optio
36. the control panel LCD After TONER LOW displays the printer prints about 100 more pages then displays TONER EMPTY and stops printing Printing resumes after a new toner cartridge has been installed CAUTION The use of original toner or toner cartridges is highly recommended Using compatible or counterfeit toner or toner cartridges can seriously damage the printer Toner cartridge life How long your toner cartridge lasts depends on the print density the percentage of the page that prints black A typical letter has 3 to 5 print density graphics usually have higher density Higher print den sity means toner is used up faster At 596 print density a toner cartridge will print an average of 4000 pages Remember this is only an average actual results may vary The first toner cartridge installed in a new printer has to fill the image drum reservoir and saturate the develop User s Guide English ing roller with toner This filling of the image drum res ervoir reduces the number of pages produced from the first toner cartridge Replacing toner cartridge WARNING Be careful when handling the toner cartridge Do not let toner spill on your clothing or other porous materials 1 Open the cover and remove the used toner car tridge 2 Shake the new toner cartridge to evenly distribute toner 3 Unwrap the new toner cartridge and carefully peel off the sealing tape LIC Insert the cartridge into the printer
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