Oki 110 Printer User Manual
Contents
1. When printing labels postcards thick stock or letterheads specify the appropriate media type in the printer driver 103 C110 User s Guide Symptom Cause Solution There are toner smudges or residual images Printer One or more of the toner cartridges are defective or installed incorrectly Remove the toner cartridges and check for damage If it is damaged replace it There are toner smudges on the back side of the page whether or not it has been duplexed The media path is dirty with toner Print several blank sheets and the excess toner should disappear One or more of the toner cartridges are defective Remove the toner cartridges and check for damage If it is damaged replace it The imaging cartridge is defective Remove the imaging cartridge and check for damage If it is damaged replace it Abnormal areas white black or color appear ina regular pattern The print head window is dirty Clean the print head window A toner cartridge may be defective Remove the toner cartridges with the color causing the abnormal image Replace it with a new toner cartridge The imaging cartridge is defective Remove the imaging cartridge and check for damage If it is damaged replace it 104 C110 User s Guide Symptom Cause Solution Image defects Printer The pri2. Designed specifically for inkjet printers such as superfine paper glossy film and postcards E Already been printed on by another printer copier or fax machine 31 C110 User s Guide Dusty E Wet or damp E Layered E Adhesive E Folded creased curled embossed warped or wrinkled E Perforated three hole punched or torn E Too slick too coarse or too textured E Different in texture roughness on the front and back E Too thin or too thick Stuck together with static electricity E Composed of foil or gilt too luminous E Heat sensitive or cannot withstand the fusing temperature 180 C 356 F E irregularly shaped not rectangular or not cut at right angles E Attached with glue tape paper clips staples ribbons hooks or buttons E Acidic Any other media that is not approved Thick Stock Paper thicker than 90 g m 24 Ib bond is referred to as thick stock Test all thick stock to ensure acceptable performance and to ensure that the image does not shift You can print continuously with thick stock However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Capacity Tray 1 Up to 50 thick stock sheets depending on their thickness Orientation Face up Driver Thick Stock 1 Media Type Thick Stock 2 Weight Thick Stock 1 91 to 160 g m 25 to 42 6 Ib bond Thick
3. s Guide Rear View 1 Power switch 2 Power connection 2 USB port 10 C110 User s Guide The Control Panel ROTATE TONER 1 Ready indicator 2 Attention indicator 3 Rotate Toner key 4 Toner indicators 5 Cancel key The Indicators The indicators use five types of signals E Off E On E Slow blinking 1 blink every 2 seconds E Blinking 1 blink per second E Rapid blinking 2 blinks per second Each of the indicators has the following basic meaning E Ready indicator When lit printing can be performed E Attention indicator When lit or blinking an error has occurred or there is a warning E Toner indicators When blinking the toner for the corresponding color is about to run out When lit the toner in the corresponding color is empty In addition printer warnings and errors may be indicated by combinations of the various types of signals used by the indicators in the control panel indicator messages 11 C110 User s Guide For details on these indicator messages refer to Indicator Messages on page 86 The Remote Panel Utility can also be used to check the printer status For details refer to Working with the Remote Panel Utility on page 25 The Rotate Toner KEY The Rotate Toner key allows you to switch the printer from normal operation mode to Change Toner mode Eject All Toner mode or Print Head Cleanup mode The mode that the printer enters de
4. 203 2 x 266 7 16K 7 7 x 10 6 195 0 x 270 0 Oficio Mexico 8 5 x 13 5 215 9 x 342 9 Custom Minimum 3 6 x 7 7 92 0 x 195 0 Custom Maximum 8 5 x 14 0 216 0 x 356 0 Notes With thick stock The minimum size is 3 6 x 7 25 inch 92 0 x 184 0 mm The maximum size is 8 5 x 11 7 inch 216 0 x 297 0 mm 30 C110 User s Guide Types Before purchasing a large quantity of special media do a trial printing with the same media and check the print quality Keep media on a flat level surface in its original wrapper until it is time to load it Plain Paper Recycled Paper Capacity Tray 1 Up to 200 sheets depending on the paper weight Orientation Face up Driver Plain Paper Media Type Weight 60 to 90 g m 16 to 24 Ib bond Use plain paper that is Suitable for plain paper laser printers such as standard or recycled office paper Do not use the media types listed below These could cause poor print quality media misfeeds or damage to the printer Keep media between 15 and 85 relative humidity Toner does not adhere well to moist or wet paper DO NOT use plain papers that are ee E Coated with a processed surface such as carbon paper and colored paper that has been treated E Carbon backed Unapproved iron on transfer media such as heat sensitive paper heat pressure paper and heat press transfer paper E Cold water transfer paper E Pressure sensitive
5. C110 User s Guide 4 Remove any misfed media Note Raise the fuser unit cover and remove the media 94 C110 User s Guide Do not touch the paper exit sensor on the fuser unit Decreased print quality may result if the surface of the transfer roller is touched Be careful not to touch the surface of the transfer roller 95 C110 User s Guide 5 Return the fuser separator levers to their original positions 6 Slowly insert the imaging cartridge vertically and then push it slightly down toward you to finish reinstalling the imaging cartridge 96 C110 User s Guide 7 Carefully close the top cover 97 C110 User s Guide Solving Problems with Media Misfeeds Note Frequent misfeeds in any area indicate that area should be checked repaired or cleaned Repeated misfeeds may also happen if you re using unsupported print media Symptom Cause Solution Several sheets go through the printer together The front edges of the media are not even Remove the media and even up the front edges then reload it The media is moist from humidity Remove the moist media and replace it with new dry media Media misfeed message stays on Some media remains misfed in the printer Recheck the media path and make sure that you have removed all of the misfed med
6. Do not leave the imaging cartridge removed for more than 15 minutes and do not place the removed imaging cartridge in a location where it would be exposed to direct light such as sunlight 76 C110 User s Guide 8 Clean the print head window 1 bottom view by wiping it with a soft dry cloth The area around the fuser unit is extremely hot Touching anything other than the indicated levers may result in burns If you get burned immediately cool the skin under cold water and then seek professional medical attention 77 C110 User s Guide Decreased print quality may result if the surface of the transfer roller is touched Be careful not to touch the surface of the transfer roller 1 bottom view 9 Slowly insert the imaging cartridge vertically and then push it slightly down toward you to finish reinstalling the imaging cartridge 78 C110 User s Guide 1 0 Close the top cover 1 1 Press the Clear key The blinking of all indicators stop and the magenta toner indicator lights up The toner cartridges rotate within the printer 1 2 After the toner cartridges have finished rotating open the front cover 79 C110 User s Guide 1 3 Align the shaft on each end of the toner cartridge with its holders and then insert the cartridge Do not touch the conta
7. Sends the current utility settings to the printer 27 C110 User s Guide Closing the Remote Panel Utility To close the Remote Panel Utility right click the Remote Panel Utility icon in the Windows notification area right end of the taskbar and then choose Exit Note When the Close button in the lower right corner of the Remote Panel Utility window is clicked the window is closed and the utility remains miniaturized as an icon in the notification area The utility is not closed Double click the icon to open the Remote Panel Utility window again Note Wait at least 5 seconds before opening the Remote Panel Utility again after it has been closed 28 C110 User s Guide Media Handling 29 C110 User s Guide Print Media Specifications Media Media Size Inch Millimeter A4 8 2 x 11 7 210 0 x 297 0 B5 JIS 7 2 x 10 1 182 0 x 257 0 A5 5 9 x 8 3 148 0 x 210 0 Legal 8 5 x 14 0 215 9 x 355 6 Letter 8 5 x 11 0 215 9 x 279 4 Statement 5 5 x 8 5 139 7 x 215 9 Executive 7 25 x 10 5 184 2 x 266 7 Folio 8 25 x 13 0 210 0 x 330 0 Letter Plus 8 5 x 12 69 215 9 x 322 3 UK Quarto 8 0 x 10 0 203 2 x 254 0 Foolscap 8 0 x 13 0 203 2 x 330 2 Government Legal 8 5 x 13 0 215 9 x 330 2 B5 ISO 6 9 x 9 8 176 0 x 250 0 J Postcard 3 9 x 5 8 100 0 x 148 0 Kai 16 7 3 x 10 2 185 0 x 260 0 Kai 32 5 1x7 3 130 0 x 185 0 Government Letter 8 0 x 10 5
8. Stock 2 161 to 209 g m 42 7 to 55 6 Ib bond DO NOT use thick stock that is Mixed with any other media in the trays as this will cause printer misfeeding 32 C110 User s Guide Labels Labels may stick to the fuser causing them to peel off and media misfeeds to occur A sheet of labels consists of a face sheet the printing surface adhesive and a carrier sheet E The face sheet must follow the plain paper specification E The face sheet surface must cover the entire carrier sheet and no adhesive should come through on the surface You can print continuously with label sheets However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Check your application documentation for more information on printing labels Capacity Tray 1 Up to 50 label sheets depending on their thickness Orientation Face up Driver Media Labels Type Use label sheets that are E Approved for laser printers 33 C110 User s Guide DO NOT use label sheets that m Have labels that easily peel off or have parts of the label already removed E Have backing sheets that have p
9. being used See Print Media on page 30 100 C110 User s Guide Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed or there are blank spots on the printed page One or more of the toner cartridges may be defective Remove the toner cartridges and check if any is damaged The imaging cartridge may be defective Remove the imaging cartridge and check for damage If it is damaged replace it The media is moist from humidity Adjust the humidity for media storage Remove the moist media and replace it with new dry media The media set in the printer driver mismatches the media loaded in the printer Load the correct media in the printer The power source does not match the printer specifications Use a power source with the proper specifications Several sheets are being fed at the same time Remove the media from the tray and check for static electricity Fan plain paper or other media and replace it in the tray Media is not set properly in the tray Remove the media tap it to straighten it out return it to the tray and realign the media guides Entire sheet is printed in black or color One or more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it The imaging cartridge may be defective Remove the
10. imaging cartridge and check for damage If it is damaged replace it 101 C110 User s Guide Symptom Cause Solution Image is too light there is low image density The print head window is dirty Clean the print head window The media is moist from humidity Remove the moist media and replace with new dry media There is not much toner left in the cartridge Replace the toner cartridge One or more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it Media type is set incorrectly When printing labels postcards thick stock or letterheads specify the appropriate media type in the printer driver Image is too dark Printer Printer Printer Printer One or more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it The imaging cartridge may be defective Remove the imaging cartridge and check for damage If it is damaged replace it Image is blurred background is lightly stained there is insufficient gloss of the printed image Printer Printer Printer Printer One or more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it The imaging cartridge may be defective Remove the imaging cartri
11. over again after the cover is closed i 56 C110 User s Guide The Fuser Unit Replacing the Fuser Unit For optimum print quality and performance use only a genuine Oki fuser unit for your specific printer type 1 Turn off the machine and disconnect the power cord WARNING There are extremely hot parts within the machine Before replacing the fuser unit wait about 20 minutes after turning off the machine and then check that the fusing section has reached room temperature otherwise you may get burnt 57 C110 User s Guide 2 Open the top cover Note f there is paper in the output tray remove it and then fold up the output tray before opening the top cover 3 Push the blue handles back as far as possible T 4 Grab the blue handles and lift the fuser unit to remove it 58 C110 User s Guide Do not touch the matching connectors of the fuser unit and the machine 5 Prepare a new fuser unit Note Be careful not to touch the surface of the fuser roller 59 C110 User s Guide a _ Pull the fuser separator levers forward as far as pos sible b Remove the fuser separator material and then return the fuser separator levers to their original positions 60 C110 User s Guide Be careful not to touch the paper exit sensor and the surface of the fuser roller in the fuser unit 6 While lifting the fuser u
12. replaced is lit if necessary press the Rotate Toner key and then replace the toner cartridge as described in steps 3 through 11 1 3 Press the Cancel key to reset the printer and clear the indicator message Note The printer must complete a calibration cycle less than 2 minutes after a toner cartridge has been replaced If you open the top or front cover before the printer is reset the calibration stops then starts over again after the cover is closed Replacing All Toner Cartridges at the Same Time Be careful not to spill toner while replacing a toner cartridge If toner spills immediately wipe it off with a soft dry cloth 52 C110 User s Guide By using the Eject All Toner mode all toner cartridges can be replaced at the same time 1 Use either operation described below to switch the printer to Eject All Toner mode Hold down the Rotate Toner key for more than 10 seconds On the Panel tab of the Remote Panel Utility select Eject All Toner and then click the Rotate Toner button The printer enters Eject All Toner mode and the magenta toner indica tor lights up Note To exit Eject All Toner mode press the Clear key 2 Perform the operations described in steps 3 through 11 of Replacing a Toner Cartridge startin on page 47 to replace the magenta toner cartridge 3 Follow the same procedure to replace the cartridges for the cyan black then yellow toners 4 Press the Cancel key to reset t
13. the icon for this printer and select Printing Preferences 20 C110 User s Guide Printer Driver Settings Common Buttons The buttons described below appear on each tab m OK Click to exit the Properties dialog box saving any changes made m Cancel Click to exit the Properties dialog box without saving any changes made m Apply Click to save all changes without exiting the Properties dialog box m Help Click to view the help m Easy Set Click Save to save the current settings Specify a Name and Comment to access the settings for use again later Name Type in the name of the settings to be saved Comment Add a simple comment to the settings to be saved Afterward the saved settings can be selected from the drop down list To change the registered settings click Edit Select Default from the drop down list to reset the functions in all tabs to their default values m Printer View Click this button to display an image of the printer in the figure area When this button is clicked it changes to the Paper View button when a tab other than the Watermark tab or Quality tab is selected the Watermark View button when the Watermark tab is selected or the Quality View button when the Quality tab is selected Note This button does not appear on the Version tab m Paper View Click the button to display a sample of the page layout in the figure area When this button is clicked it changes to the Printer
14. the media a 4 0 mm 0 157 Each media size has a specific printable area the maximum area on which the machine can print clearly and without distortion This area is subject to both hardware limits the physical media size and the margins required by the machine and software constraints the amount of memory available for the full page frame buffer The printable area for all media sizes is the page size minus 4 0 mm 0 157 from all edges of the media Note When printing in color on legal size media the bottom margin is 16 0 mm 0 63 Note Page Margins Margins are set through your application Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose If you choose a standard format you may lose part of your image due to printable area constraints If you can custom size your page in your application use those sizes given for the printable area for optimum results 36 C110 User s Guide Loading Media 1 OPen the ream of paper and take off the top and bottom sheets 2 Holding a stack of approximately 200 sheets at a time fan the stack to prevent static buildup before inserting it in a tray gt Although this printer was designed for printing on a wide range of media types it is not intended to print exclusively on a single media type except plain paper Continuous printing on media other than plain paper such as la
15. then toner remaining amount may not be accurate Note The toner is nontoxic If you get toner on your skin wash it off with cool water and a mild soap If you get toner on your clothes lightly dust them off If some toner remains on your clothes use cool not hot water to rinse the toner off If you get toner in your eyes wash it out immediately with cool water and consult a doctor For the best results use only genuine Oki toner cartridges SSS Storing and Handling Toner Cartridges E Keep toner cartridges In their packaging until you re ready to install them E Store toner cartridges In a cool dry location away from sunlight due to heat 45 C110 User s Guide The maximum storage temperature is 35 C 95 F and the maximum storage humidity is 85 noncondensing If the toner cartridge is moved from a cold place to a warm humid place condensation may occur degrading print quality Allow the toner to adapt to the environment for about one hour before use E Always keep toner cartridges level when handling or stroing them Do not hold stand or store cartridges on their ends or turn them upside down the toner inside the cartridges may become caked or unequally distributed E Keep toner cartridges away from salty air and corrosive gases such as aerosols 46 C110 User s Guide Replacing a Toner Cartridge Be careful not to spill toner while replacing a toner cartridge If toner sp
16. 184 to 297 mm 7 25 to 11 7 Paper Media Plain paper 60 to 90 g m Letterhead Labels Thick stock 1 91 to 160 g m Thick stock 2 161 to 209 g m Postcard Input capacity Plain paper 200 sheets Labels Letterhead Postcard Thick Stock 50 sheets Output capacity Output tray 100 sheets A4 Letter Operating temperature 10 to 35 C 50 to 95 F Operating humidity 15 to 85 Power supply 120 V 50 to 60 Hz 220 to 240 V 50 to 60 Hz Power consumption 120 V 970 W or less 220 to 240 V 1020 W or less Energy Saver Mode 14 W or less 108 C110 User s Guide Amperage 120 V 8 2 A or less 220 to 240 V 4 4 A or less Acoustic Noise Printing 52 dB or less Standby 32 dB or less External dimensions Height 275 mm 10 8 Width 396 mm 15 6 Depth 380 mm 14 9 Weight 13 kg without consumables 15 kg with consumables Interface USB 2 0 compliant Standard memory 16 MB 109 C110 User s Guide Consumable Life Expectancy Chart User Replaceable Consumables Item Average Life Expectancy Toner cartridge Starter Cartridge 500 pages Y M C K Replacement Cartridge Standard capacity 1 500 pages Y M C High capacity 2 500 pages Y M C K Imaging cartridge Monochrome 45 000 pages Continuous 10 000 pages 1 page per job Full color 11 250 pages Continuous 7 500 pages 1 page per job Fus
17. 64 Edition Windows 2000 Service Pack 4 or later m Free hard disk space 256 MB or more m RAM 128 MB or more m CD drive m O interface USB Revision 2 0 and USB Revision 1 1 compliant port Note The USB cable is not included with the machine Note This printer cannot be used as a shared printer 16 C110 User s Guide Using the Printer Driver 17 C110 User s Guide Selecting Printer Driver Defaults Before you start working with your Printer you are advised to verify and change the default printer driver settings if necessary 1 Choose the driver s properties as follows Windows Vista Server 2008 From the Start menu select Control Panel and then click Hardware and Sound to select Printers Right click the icon for this printer and then select Printing Preferences Windows XP Server 2003 From the start menu select Printers and Faxes to display the Print ers and Faxes directory Right click the icon for this printer and select Printing Preferences Windows 2000 From the Start menu select Settings and then Printers to display the Printers directory Right click the icon for this printer and select Print ing Preferences 2 Select the Basic tab Select the default settings for your printer such as the default media format you use 3 Click Apply 4 Click OK to exit from the Printing Preferences dialog box 18 C110 User s Guide Uninstalling the Printer Driver This s
18. After a few seconds turn on the printer Off On All Imaging cartridge Replace the imaging blinking end cartridge Differs depending on the toner status Service Message This message indicates a more serious fault that can only be corrected by a customer service engineer Ready Attention Toner Condition Action indicator indicator indicator green orange orange Rapid Rapid All blinking Fatal error Turn off the printer After blinking blinking a few seconds turn on the printer If the problem persists contact your vendor or authorized service provider 89 C110 User s Guide Clearing Media Misfeeds To avoid damage always remove misfed media gently without tearing it Any pieces of media left in the printer whether large or small can obstruct the media path and cause further misfeeds Do not reload media that has misfed The image is not fixed on the media before the fusing process If you touch the printed surface the toner may stick to your hands so be careful not to touch the print face when removing the misfed media Make sure not to spill any toner inside the printer Unfused toner can mess your hands clothes or anything else it gets on If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off If toner gets on your skin wa
19. Make sure no one pressed the Cancel print pressed key while your job was printing The tray is empty Check that the trays are loaded with media in place and secure A documentis printed with an Print the overlay file using a suitable overlay file which has been printer driver created by an unsuitable printer driver Printer The power cord is not Turn off the printer confirm that the resets or correctly plugged into the power cord is correctly plugged into the turns off outlet outlet and then turn on the printer frequently system error occurred Contact Technical Support with the error information With N up on Both the driver and the For N up on multiple prints choose multiple application have been set for Collate only in the driver s Basic Tab prints the collation Do not set collation in the application output is incorrect You hear The printer is not level Put the printer on a flat hard level unusual surface NOISES There is a foreign object Turn off the printer and remove the stuck inside the printer object If you cannot remove it contact Technical Support Media is The media is moist from Remove the moist media and replace it wrinkled humidity or having water with new dry media spilled on it The media feed roller or fuser unit is defective Check them for damage If necessary contact Technical Support with the error information Unsupported media wrong size thickness type etc is
20. OKI PRINTING SOLUTIONS User s Guide 59318501 my okidata com Copyright 2009 by Oki Data All Rights Reserved C110 User s Guide P N 59318501 Revision 1 2 July 2009 Every effort has been made to ensure that the information in this document is complete accurate and up to date The manufacturer assumes no responsibility for the results of errors beyond its control The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer While all reasonable efforts have been made to make this document as accurate and helpful as possible we make no warranty of any kind expressed or implied as to the accuracy or completeness of the information contained herein The most up to date drivers and manuals are available from the web site http www okiprintingsolutions com Trademark Information Oki is a registered trademark of Oki Electric Industry Company Ltd Apple Macintosh and Mac OS are registered trademarks of Apple Computers Inc Hewlett Packard HP and LaserJet are registered trademarks of Hewlett Packard Company Microsoft MS DOS and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Other pro
21. Remote appears when Panel Utility is set to the Toner Out Off printing can Stop in the continue Remote Panel However the printing Utility is set to results are not On guaranteed Off On On The toner cartridge is Install the all toner not installed cartridges Toner empty Replace the toner cartridge Slow Slow s Media empty Load media into Tray 1 blinking blinking Slow blinking i Media size error Press the Cancel key to alternately cancel the error The size of paper being printed onis To print on paper of the size different from the specified in the printer size of paper driver load paper of the specified in the correct size into Tray 1 and printer driver then try performing the print job again Off Slow Memory full Press the Cancel key blinking If the error is not corrected turn off the printer After a few seconds turn on the printer Off Blinking Front cover or top Close the front cover and cover is open top cover The imaging cartridge is not installed Install the imaging cartridge 88 C110 User s Guide Ready Attention Toner Condition Action indicator indicator indicator green orange orange Off Rapid Media jam Clear the jam close the blinking covers and then continue with the print job Off Rapid All Process error Open and close the blinking blinking printer s covers If the error is not corrected turn off the printer
22. View button Note This button does not appear on the Watermark Quality and Version tabs m Watermark View Click the button to display a preview of the watermark 21 C110 User s Guide When this button is clicked it changes to the Printer View button Note This button appears only when the Watermark tab is selected m Quality View Click the button to display a sample of the settings selected in the Quality tab When this button is clicked it changes to the Printer View button Note This button appears only when the Quality tab is selected Default Click the button to reset the settings to their defaults Note This button does not appear on the Version tab Note When this button is clicked the settings in the displayed dialog box are reset to their defaults The settings on other tabs are not changed Basic Tab The Basic Tab allows you to Specify the orientation of the media Specify the size of the original document Select the output media size Register edit custom paper sizes Zoom expand reduce documents Specify the number of copies Turn on off job collation Specify the paper source Specify the type of media Select the paper used for the front page Layout Tab The Layout Tab allows you to m Print several pages of a document on the same page N up printing E Print a single copy for enlargement and print several pages m Rotate the print image 180 degrees E Specify image shift settings Note Doub
23. a tin at a fay 31 Plain Paper Recycled Paper ecccccceeeeeeseeeeeeeeenneeeeeeenaeeeeeneaaas 31 TRICK STOCK ootis anae eraa a eeetotit eaa lear ao elites 32 LADGIS eea a A A E EEA eat tipgecare ete 33 Letterhead Stationery ccccccccsceeeceeeeeseeeeeeeeeesaeeseeneeesecaeeeeeeeeeas 34 POSUCAIAS eters sect E A eens E tata 35 Printable Area w 2 2 civics ced nec ei tee ENEE EE AANEEN E tavernas 36 PAGS MAN OINS ere feds cece aAA EAA A AE ESEE R cae ceuhsvdcaterebisetets 36 Loading Metia aehan ana er a iiS 37 Tray 1 Multipurpose Tray eeeeeeceeeeeeceeceeeeseeeeeeeeeseeeeeeeeeeeeeeaaees 38 Other Mediasi ieir aai a ae eevee ia 40 OUITOUT NE A EE eds tavbeaate Heecechilcbvpe tel euneeelotachs 42 Media Storag uaea aranana aeaa vs daceeteaabiaeatedbarbancateasbanens 43 5 Replacing Consumables 0000eee eee ee eeeee 44 Tomer Cartrid Qe diiin ni uesia aaae avie ataa iiaa ea ias 45 General Information cccsccececeeeeeeeeeeeecaeeeeneeeseaeeeeeeeesecaeeeseneeesaas 45 Storing and Handling Toner Cartridges cccccseeeeeeteeeeesteeeeees 45 Replacing a Toner Cartridge cccccccccceeceseeeeeeeeeeeeeeeeeeeeeeseaeesenaees 47 Replacing All Toner Cartridges at the Same Time ccce 52 Imaging Cartridges iiini iana eeart aere eee adie hee ed 54 Replacing the Imaging Cartridge c cccessceceeeeeeeeeeeeeeeeeeeeseeeeenes 54 The Fuser Unitas accu td iin ete are a ees a eee wir 57 Replacing
24. ard you 48 C110 User s Guide 6 Remove the toner cartridge Note Do not manually rotate the toner cartridge carousel In addition do not rotate the carousel with force otherwise it may be damaged Do not touch the contact indicated in the illustration Dispose of the empty toner cartridge according to your local regulations Do not burn the toner cartridge For details refer to General Information on page 45 7 Unpack the new toner cartridge 49 C110 User s Guide 8 Shake the cartridge horiaontally a few times to distribute the toner Note Make sure that the toner roller cover is securely attached before shaking the toner cartridge 9 Remove the cover from the toner roller Note Do not touch or scratch the toner roller 50 C110 User s Guide 0 Align the shaft on each end of the toner cartridge with its holders and then insert the cartridge Note Before inserting the toner cartridge make sure that the color of the toner cartridge to be installed is the same as the label on the toner cartridge carousel Do not touch the contact indicated in the illustration z gt SS 51 C110 User s Guide 1 1 Press in the toner cartridge until it locks into place 1 2 Close the front cover Note To replace the toner cartridge for another color after the front cover has been closed check that the indicator for the toner to be
25. bels or thick stock may adversely affect print quality or reduce engine life Note When refilling media first remove any media remaining in the tray Stack it with the new media even the edges then reload it Do not mix media of different types and sizes as this will cause media misfeeds 37 C110 User s Guide Tray 1 Multipurpose Tray For details on the types and sizes of media that can be printed from Tray 1 refer to Print Media on page 30 Loading Plain Paper 1 Open Tray 1 Note lf there is media in Tray 1 remove it 2 Slide the media guides to provide more space between them 38 C110 User s Guide 3 Load the paper face up in the tray Note Do not load paper above the V mark Up to 200 sheets 80 g m 21 Ib of plain paper can be loaded into the tray at one time 4 Slide the media guides against the edges of the paper 39 C110 User s Guide Other Media When loading media other than plain paper set the media mode Labels Letterhead Postcard Thick Stock 1 or Thick Stock 2 in the driver for optimum print quality Loading Label Sheets Letterheads Postcards Thick Stock 1 Open Tray 1 Note f media has been loaded into Tray 1 remove all media from the tray 2 Slide the media guides to provide more space between them 40 C110 User s Guide 3 Load the media face up in the tray Note Up to 50 sheets can be loaded into the tray at o
26. ce media misfeeds and excessive media curl Keep the printer level to avoid toner spillage When lifting the printer grasp the areas shown in the figure If you get toner on your skin wash it off with cool water and a mild soap 66 C110 User s Guide If you get toner in your eyes wash it out immediately with cool water and consult a doctor Make sure any parts removed during cleaning are replaced before you plug in the printer Cleaning the Printer Be sure to turn off the printer and unplug the power cord before cleaning However be sure to turn on the printer when cleaning the print head window 67 C110 User s Guide Exterior Control Panel O REaby ATTENTION Cy CANCEL Ventillation Grill 68 C110 User s Guide Interior Cleaning the Media Feed Roller 1 Open the top cover Note f there is paper in the output tray remove it and then fold up the output tray before opening the top cover 2 Grab the handle and lift it up slightly to the back and then slowly pull the imaging cartridge out vertically 69 C110 User s Guide Do not touch the PC drum on the imaging cartridge Position the removed imaging cartridge horizontally as shows in the illustration at the right Be sure to keep the imaging cartridge horizontal and place it where it will not become dirty Do not leave the imaging cartridge removed for more than 15 minutes and do n
27. ct indicated in the illustration 80 C110 User s Guide 1 4 Press in the magenta toner cartridge until it locks into place 1 5 Close the front cover 81 C110 User s Guide Troubleshooting 82 C110 User s Guide Introduction This chapter provides information to aid you in resolving printer problems you may encounter or at least guide you to the proper sources for help Preventing Media Misfeeds page 84 Understanding the Media Path page 85 Indicator Messages page 86 Clearing Media Misfeeds page 90 Solving Problems with Media Misfeeds page 98 Solving Other Problems page 99 Solving Problems with Printing Quality page 101 83 C110 User s Guide Preventing Media Misfeeds Make sure that E Media matches the printer specifications E Media is flat especially on the leading edge E The printer is on a hard flat level surface E You store media in a dry location away from moisture and humidity E You always adjust the media guides in Tray 1 after inserting the media a guide that is not properly adjusted can cause poor print quality media misfeeds and printer damage E You load the media printing side up in the tray many manufacturers place an arrow on the end of the wrapper to indicate the printing side Avoid Media that is folded wrinkled or excessively curled E Double feeding remove the media and fan the sheets they may be stic
28. de of the printer or removing media misfeeds as the fuser unit and other internal parts may be very hot Do not place anything on top of the printer Use a soft cloth to clean the printer Never spray cleaning solution directly on the printer s surface the spray could penetrate through the air vents of the printer and damage the internal circuits Avoid using abrasive or corrosive solutions or solutions that contain solvents such as alcohol and benzene to clean the printer Always test any cleaning solution such as mild detergent on a small inconspicuous area of your printer to check the solution s performance 65 C110 User s Guide Never use sharp or rough implements such as wire or plastic cleaning pads Always close the printer s covers gently Never subject the printer to vibration Do not cover the printer immediately after using it Turn it off and wait until it cools down Do not leave the printer s covers open for any length of time especially in well lit places light may damage the imaging cartridge Do not open the printer during printing Do not tap media stacks on the printer Do not lubricate or disassemble the printer Do not tilt the printer Do not touch the electrical contacts gears or laser devices Doing so may damage the printer and cause the print quality to deteriorate Keep media in the output tray at a minimum level If the media is stocked too high your printer may experien
29. dge and check for damage If it is damaged replace it 102 C110 User s Guide Symptom Cause Solution The print or color density is uneven One or more of the toner cartridges may be defective or low Remove the toner cartridges and check for damage If it is damaged replace it The imaging cartridge is defective Remove the imaging cartridge and check for damage If it is damaged replace it The printer is not level Place the printer on a flat hard level surface Irregular print or mottled image The media is moist from humidity Adjust the humidity in the media storage area appears Remove the moist media and replace it with new dry media i Unsupported media See Print Media on page 30 arene wrong size thickness a er type etc is being Printer used One or more of the Remove the toner cartridges and toner cartridges may be check for damage If it is damaged defective replace it The imaging cartridge is Remove the imaging cartridge and defective check for damage If it is damaged replace it There is The media is moist from Remove the moist media and replace it insufficient fusing humidity with new dry media or the image comes off when rubbed Printer Unsupported media wrong size thickness type etc is being used See Print Media on page 30 Media type is set incorrectly
30. duct names and brand names are registered trademarks or trademarks of their proprietors 2 C110 User s Guide Take Care with Toner Powder Emergency First Auid f swallowed give small amounts of cold water and seek medical attention DO NOT attempt to induce vomiting Ifinhaled move the person to an open area for fresh air Seek medical attention fit gets into the eyes flush with large amounts of water for at least 15 minutes keeping eyelids open Seek medical attention Spillage Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing 3 C110 User s Guide Contents 1 METER CL CUI OIA gists Sakae Sacchi tare hole Ic sw serine pm aes hes wee yes as 7 Getting Acquainted with Your Printer ccccceseceeeeeeeeeeeeseeteeeeeaeeeees 8 Space Requirements cc ccccecceeessseeceeeeeeeeeeeeeceeeeseaaeeeseeeetsaeeeseaees 8 Printer Patsy ces eseeseccetvaiiea geet vei geedieebeccelvvies cedetuaduest eaa ai any 9 The Control Panel sisreicsccseeties cee keener avec EAIN TT ANAT lattes 11 THeiMdICator Si aaa a a a i a e a ea aa 11 The Rotate Toner KEY c ccccccecceeeeeeeeeeeeceeeeaeeeeeeeeeeeeeeeeeeeenenea 12 The Canca KE Tsion e eh se Weaker ele eae eaten Sek eee 13 The Printer Driver and Utility CD 20 0 2 eeeececeseeeeeeeeeeeeeeeeeeeeeeseaeeteneees 15 System RequireMent cccccccccsceeeeeeeeeeeeeececeeeeeeeeeseeeeeeaaeeseseeeea
31. ection describes how to uninstall the printer driver if necessary Note You must have administrator privileges in order to uninstall the printer driver Note If the User Account Control window appears when uninstalling on Windows Vista or Server 2008 click the Allow button or the Continue button Windows Vista Server 2008 XP Server 2003 2000 1 Close all applications 2 Choose Uninstall Program as follows Windows Vista Server 2008 XP Server 2003 From the Start All programs menu choose the item that contains the printer utilities and then Uninstall Windows 2000 From the Start Program menu choose the item that contains the printer utilities and then Uninstall 3 When the Uninstall dialog box appears select the printer to be deleted and then click Uninstall button 4 The printer driver will be uninstalled from your computer 19 C110 User s Guide Displaying Printer Driver Settings Windows Vista Server 2008 1 From the Start menu select Control Panel and then click Hardware and Sound to select Printers 2 Right click the icon for this printer then select Printing Preferences Windows XP Server 2003 1 From the start menu select Printers and Faxes to display the Printers and Faxes directory 2 Right click the icon for this printer and select Printing Preferences Windows 2000 1 From the Start menu select Settings and then click Printers to display the Printers directory 2 Right click
32. eees 16 2 Using the Printer Driver 0 00 e ee eee eee 17 Selecting Printer Driver Defaults ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeaees 18 Uninstalling the Printer Driver cccccceeceececceeeeeeeeeeeeeeenennneaeeeeeeeees 19 Displaying Printer Driver Settings c cccceeescceeeeeeeeeeeeeeeeeeeeeeeeeeteas 20 Printer Driver Settings ccccsccececeeeeseeeeeceeeeeeeaaeeseeeeeeseaaesseneeeeeaeeeee 21 COMMON BUILOMS iis sists caetesdecsiat destesaacdeasdtsanassvegdssiacaetes bs aadastseniaatl 21 Basie Jabrou chant es OP el Peele 22 LAYVOUL Taner nt eeo naps ee T T nee 22 Overlay Tab tssisideii aetna ia aiia ia T a aaa 23 Watermark TaD eaa aa aaia aeaa a anidar daa badanira 23 Quality TaBe e ae enn ee 23 Versi n aiaiai aatar aeaea aaa iea ena ered a aa ona e 23 3 Remote Panel Utility 0 2 eee eee 24 Working with the Remote Panel Utility ec ceeeeeeeeeteeeeeeeeeteeeeeees 25 IATFOGUCTION Aa E E as eivacaues E ed tana ace teencees 25 Opening the Remote Panel Utility ececeeeeeeeeseeeeeeeeeeeseeeeees 25 Using the Remote Panel Utility 00 0 eee eee eeeenneeeeeeentaeeeeeeeeaas 25 Closing the Remote Panel Utility 0 cccccceeeeseeeeeeeeeeeeeeeeeeeeeeeeeees 28 4 C110 User s Guide 4 Media Handling ca s cece ead eens bee eS ee Pe eae 29 Print Mediderrarori ah ti en ee ace nee ree ay 30 SPeCifiCation r a a a a a a A aaa aa aias 30 Typen aa ted ina ito
33. eeled away or have exposed adhesive Are precut or perforated Letterhead Stationery You can print continuously with letterhead However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Capacity Tray 1 Up to 50 sheets depending on their size and thickness Orientation Face up Driver Letterhead Media Type 34 C110 User s Guide Postcards You can print continuously with postcard However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Capacity Tray 1 Up to 50 postcards depending on their thickness Orientation Face up Driver Postcard Media Type Use postcards that are E Approved for laser printers DO NOT use postcards that are E Coated Designed for inkjet printers E Precut or perforated a Preprinted or multicolored Note f the postcard is warped press on the warped area before putting itin Tray 1 E Folded or wrinkled X 35 C110 User s Guide Printable Area The printable area on all media sizes is up to 4 0 mm 0 157 from the edges of
34. er unit 50 000 pages Note The values shown for the toner cartridge and imaging cartridge indicate the number of pages for simplex printing using A4 Letter size media with 5 coverage The actual life may differ be shorter depending on the printing conditions coverage paper size etc differences in the printing method such as continuous printing or intermittent printing when print jobs of one page are often printed or the type of paper used for example thick paper In addition the life will be affected by the temperature and humidity of the operating environment Service Replaceable Consumables Item Average Life Expectancy Transfer roller 50 000 pages 110 C110 User s Guide
35. he printer and clear the indicator message Note The printer must complete a calibration cycle less than 2 minutes after a toner cartridge has been replaced If you open the top or front cover before the printer is reset the calibration stops then starts over again after the cover is closed 53 C110 User s Guide Imaging Cartridges Replacing the Imaging Cartridge For the best results use only genuine Oki imaging cartridges A 1 Open the top cover A Note f there is paper in the output l tray remove it and then fold up the output tray before fe opening the top cover M UG 7 2 Grab the handle and lift it up slightly to the back and then slowly pull the imaging cartridge out vertically 54 C110 User s Guide Dispose of the used imaging cartridge according to your local regulations Do not burn the imaging cartridge 3 Prepare the new imaging cartridge Do not touch the PC drum and the transfer belt on the imaging cartridge 4 Slowly insert the new imaging cartridge vertically and then push it slightly down toward you to finish installing the imaging cartridge 55 C110 User s Guide 5 Carefully close the top cover Note The printer must complete a calibration cycle less than 2 minutes after the imaging cartridge has been replaced If you open the top or front INI cover before the printer is JA reset the calibration N stops then starts
36. ia Media is The media is not Remove the misfed media and misfeeding correctly positioned in reposition the media properly in the the tray tray The number of sheets Remove the excess media and reload in the tray exceeds the correct number of sheets in the the maximum tray allowed The media guides are Adjust the media guides in the Tray 1 not correctly adjusted to match the size of the media to the media size Warped or wrinkled Remove the media smooth it out and media is loaded in the reload it If it still misfeeds do not use tray that media The media is moist Remove the moist media and replace it from humidity with new dry media The recommended Load the label sheets according to the label sheet is facing manufacturer s instructions the wrong way in Tray 1 Media is Unsupported media See Print Media on page 30 misfeeding wrong size thickness type etc is being used The media feed roller is dirty Clean the media feed roller For more details refer to Interior on page 69 98 C110 User s Guide Solving Other Problems Symptom Cause Solution Printer The power cord is not Turn off the printer confirm that the power is not correctly plugged into the power cord is correctly plugged into the on outlet outlet and then turn on the printer Something is wrong with the Plug another electrical appl
37. iance into outlet connected to the the outlet and see whether it operates printer properly The power switch is not Turn the power switch off O position correctly turned on I then turn it back to the on I position position The printer is connected to Use a power source with the an outlet with a voltage or specifications listed in appendix A frequency that does not Technical Specifications match the printer specifications Printing The printer is set to a slow It takes more time to print with special takes too printing mode for example media When using regular paper much time thick stock make sure that the media type is set properly in the driver The printer is set to power It takes time for printing to start in saving mode power saving mode The job is very complex Wait No action needed A toner cartridge for a Install a genuine Oki toner cartridge different region or an approved for your specific printer unapproved toner cartridge is installed Blank pages One or more of the toner Check the toner cartridges The image are printed cartridges are defective or will not print correctly or not at all if the empty cartridges are empty The wrong media is being used Check that the media type set in the driver matches the media loaded in the printer 99 C110 User s Guide Symptom Cause Solution Not all pages The Cancel key was
38. if the Clear key is pressed If the printer has incorrectly been switched to Print Head Cleanup mode perform steps 2 through 4 then steps 10 through 14 skipping steps 5 through 9 to exit Print Head Cleanup mode 2 Open the front cover Note Before opening the front cover open Tray 1 if it is not already open The magenta toner cartridge has been moved to the position from where it can be replaced 73 C110 User s Guide 3 Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you 4 Remove the toner cartridge Note When the magenta toner cartridge is removed a gap is created within the printer so that the print head window can easily be cleaned Do not touch the contact indicated in the illustration 74 C110 User s Guide 5 Close the front cover The toner cartridge rotate within the printer 6 After the toner cartridges have finished rotating and all indicators on the control panel begin blinking open the top cover 7 Grab the handle and lift it up slightly to the back and then slowly pull the imaging cartridge out vertically 75 C110 User s Guide Do not touch the PC drum on the imaging cartridge Position the removed imaging cartridge horizontally as shows in the illustration at the right Be sure to keep the imaging cartridge horizontal and place it where it will not become dirty
39. ills immediately wipe it off with a soft dry cloth Note When a toner is empty the toner indicator lights up 1 Check the control panel to see which color of toner is empty As an example the procedure for replacing the magenta toner cartridge is described below Note f the toner becomes empty the toner indicator lights up and the empty toner cartridge is automatically moved so that it can be replaced If this has occurred skip step 2 and continue with step 3 2 Use either operation described below to switch the printer to Change Toner mode Press the Rotate Toner key On the Panel tab of the Remote Panel Utility select Change Toner and then click the Rotate Toner button The printer enters Change Toner mode and the magenta toner indica tor lights up Note With each additional press of the Rotate Toner key the cyan black then yellow toner cartridge moves so that they can be replaced The indicator for the toner cartridge that was moved so that it can be replaced lights up Note To exit Change Toner mode press the Clear key 3 Open the front cover 47 C110 User s Guide Note Befor opening the front cover open Tray 1 if it is not already open 4 Check that the toner cartridge to be replaced has been moved to the front Note You can identify the toner cartridge by the color of the handle 5 Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly tow
40. information about the current status of the printer and allows you to specify various settings such as the time until the printer enters Energy Save mode Note In order to use the Remote Panel Utility install it after installing the printer driver Opening the Remote Panel Utility Follow the procedure described below to start up the Remote Panel Utility 1 Double click the file Remote_Panel exe which is either on the desktop or any other location on the computer The Remote_Panel exe is saved at the location specified when the Remote Panel Utility was installed The Remote Panel Utility icon appears in the Windows notification area right end of the taskbar 2 Double click the Remote Panel Utility icon that appears in the notification area Note When starting Remote Panel Utility again after it has been exited double click the file Remote_Panel exe Using the Remote Panel Utility The following functions are available from the Remote Panel Utility Panel Tab Remote Panel E Status Allows the current status of the printer to be checked m Display Configuration Page Displays the configuration page In addi tion the contents of the configuration page can be saved as an INI file Rotate Toner Click the button to switch the printer to the selected operation mode The following two modes are available Change Toner Used when replacing a toner cartridge Select this mode and then click the Rotate Toner button
41. inted the green Ready indicator is blinking hold down the Cancel key for more than 5 seconds to cancel the print job Both the Ready and Attention indicators blink when the print job is cancelled 14 C110 User s Guide The Printer Driver and Utility CD Drivers Use Benefit Windows Vista Server 2008 XP These drivers give you access to all of Server 2003 2000 the printer features For details refer Windows Vista Server 2008 XP to Displaying Printer Driver Settings Server 2003 for 64bit on page 20 Utilities Use Benefit Remote Panel Utility From the Remote Panel Utility the current status of this printer can be checked For details refer to Working with the Remote Panel Utility on page 25 Documentation Use Benefit User s Guide this manual This manual provides details on general daily operations such as using the drivers and control panel and replacing consumables 15 C110 User s Guide System Requirements m Personal computer Pentium Il 400MHz or higher E Operating System Microsoft Windows Vista Home Basic Home Premium Ultimate Business Enterprise Windows Vista Home Basic Home Premium Ultimate Business Enterprise x64 Edition Windows Server 2008 Windows Server 2008 x64 Edition Windows XP Home Edition Professional Service Pack 2 or later Windows XP Professional x64 Edition Windows Server 2003 Windows Server 2003 x
42. is performed Auto Continue lf Off is selected the next print job will not be per formed if a paper size error occurred in the printer unless the Clear key is pressed to cancel the error If On is selected the next print job is sent if a paper size error occurred in the printer the error is automatically cancelled and the next print job is performed Calibration Start Performs the calibration operation 26 C110 User s Guide User Service Tab Top Adjustment Allows the vertical print position to be finely adjusted Left Adjustment Allows the horizontal printer position to be finely adjusted Transfer Power Set the 2nd Transfer voltage for the Media type Service s Choice GDI Timeout Specifies the amount of time until communication with the printer times out m Energy Save Specifies whether or not the Energy Save mode is enabled The length of time until the machine enters Energy Save mode can be specified from the Panel tab Note This menu is displayed only on the Americas model Flicker Set fuser heater power Image Adj Param Use when print quality is reduced in environments such as high altitudes Print Pattern 1 Print Pattern 2 Prints a test pattern so the print result can be checked ttern can be printed with Print Pattern 1 and a color test pattern can be printed with Print Pattern 2 Download Downloads the current printer settings and displays them in the utility Upload
43. king together E Loading more than one type size weight of media in a tray at the same time E Overfilling the trays E Allowing the output tray to overfill the output tray has a 100 sheet capacity misfeeding may occur if you allow media to accumulate more than 100 sheets at one time 84 C110 User s Guide Understanding the Media Path Understanding the printer s media path will help you locate media misfeeds 4 1 Output tray 2 Imaging cartridge 3 Toner cartridge carousel 4 Tray 1 5 Fuser unit 85 C110 User s Guide Indicator Messages The indicators on the control panel provide information about your printer and help you locate each problem Status Messages Status messages indicate the current condition of the printer The printer status also can be checked on the Remote Panel Utility Refer to Working with the Remote Panel Utility on page 25 Ready Attention Condition Action indicator indicator green orange Off Off Power off None Slow blinking Off Energy save mode None On Off Ready to print None Blinking Off Processing data None Printing On On Initializing power on None Canceling a print job 86 C110 User s Guide Warning Messages Ready Attention Toner Condition Action indicator indicator indicator green orange orange On Off Slow Toner near empty Prepare the ne
44. le Sided printing is not available with this printer 22 C110 User s Guide Overlay Tab Note Be sure to use overlays with print jobs with a media size and orientation that matches the overlay form In addition if settings have been specified for N up in the printer driver the overlay form cannot be adjusted to match the specified settings The Overlay Tab allows you to Select the form Overlay to use Add edit or delete overlay files Print the form on all pages or only the first page Watermark Tab The Watermark Tab allows you to Select the watermark to be used Add edit or delete watermarks Print the watermark on the background Print the watermark on only the first page Print multiple copies of the selected watermark on a single page Quality Tab The Quality Tab allows you to Specify whether to print in color or black and white Specify the color matching for printing documents Specify the resolution for the printout Select whether or not economy print is used Adjust the contrast Contrast Control the darkness of an image Brightness Adjust the saturation of printed image Saturation Adjust the sharpness of the printed image Sharpness Version Tab The Version Tab allows you to view information about the printer driver 23 C110 User s Guide Remote Panel Utility 24 C110 User s Guide Working with the Remote Panel Utility Introduction The Remote Panel Utility shows
45. ne time 4 Slide the media guides against the edges of the media 41 C110 User s Guide Output Tray All media is fed out facing down into the output tray on top of the printer This tray has a capacity of approximately 100 sheets A4 Letter of 80 g m 21 Ib paper Note f the media is stacked too high in the output tray your printer may experience media misfeeds excessive media curl or static buildup 42 C110 User s Guide Media Storage E Keep media on a flat level surface in its original wrapper until it is time to load it Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding E f media has been removed from its wrapper place it in its original packaging and store in a cool dark place on a level surface E Avoid moisture excessive humidity direct sunlight excessive heat above 35 C 95 F and dust E Avoid leaning against other objects or placing it in an upright position Before using stored media do a trial printing and check print quality 43 C110 User s Guide Replacing Consumables 44 C110 User s Guide Toner Cartridges General Information Your printer uses four toner cartridges black yellow magenta and cyan Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself Note Install only new toner cartridges in your printer If a used toner cartridge is installed
46. ning the Print Head Window on page 73 Note Print Head Cleanup mode is a mode that allows the user to clean the print head window more easily The print head window is not cleaned automatically When replacing all toner cartridges at the same time Hold down the Rotate Toner key more than 10 seconds The printer enters Eject All Toner mode Note For details on replacing all toner cartridges at the same time refer to Replacing All Toner Cartridges at the Same Time on page 52 Note To return to normal operation mode from Eject All Toner mode press the Clear key The Cancel KEY The Cancel key allows you to E Continue a print job after addressing an error message E Cancel a print job Reset the printer after a toner cartridge is replaced Note For details on resetting the printer after replacing a toner cartridge refer to Replacing a Toner Cartridge on page 47 Continuing a Print Job after an Error Message You can continue a print job after correcting the following types of errors E No more media in the tray E Media other than that set in the printer driver was fed into the printer Note For details on the error messages refer to Indicator Messages on page 86 13 C110 User s Guide If any of the errors listed above occur press the Cancel key to continue the print job Cancelling a Print Job You can cancel a print job that is currently being processed While data is being processed or pr
47. nit with the blue handles one on each side vertically insert the fuser unit 61 C110 User s Guide Do not touch the paper exit sensor on the fuser unit Do not touch the matching connectors of the fuser unit and the machine 62 C110 User s Guide 7 After the fuser unit is firmly installed flip the blue handles down toward you 8 Carefully close the top cover 9 Reconnect the power cord and turn on the machine CR 63 C110 User s Guide Maintenance 64 C110 User s Guide Maintaining the Printer Read all caution and warning labels carefully making sure to follow any instructions contained in them These labels are located on the inside of the printer s covers and the interior of the printer body Handle the printer with care to preserve its life If dust and paper scraps remain on the inside or outside of the printer printer performance and print quality will suffer so the printer should be cleaned periodically Keep the following guidelines in mind WARNING Turn off the printer unplug the power cord and disconnect all interface cables before cleaning Do not spill water or detergent into the printer otherwise the printer will be damaged and an electric shock may occur The fuser unit is hot When the top cover is opened the fuser unit temperature drops gradually one hour wait time Be careful when cleaning the insi
48. nt head window is dirty Clean the print head window A toner cartridge may be leaking Remove the toner cartridges and check for damage If it is damaged replace it A toner cartridge may be defective Remove the toner cartridge with the color causing the abnormal image Replace it with a new toner cartridge The imaging cartridge is defective Remove the imaging cartridge and check for damage If it is damaged replace it Lateral lines or bands appear on image The printer is not level Place the printer on a flat hard level surface The media path is dirty with toner Print several sheets and the excess toner should disappear One or more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it The imaging cartridge is defective Remove the imaging cartridge and check for damage If it is damaged replace it Colors look drastically wrong One or more of the toner cartridges are defective Remove the toner cartridges and verify that the toner is distributed evenly on each cartridge roller and reinstall the toner cartridges Colors are not registering properly colors are mixed or have page to page variation The imaging cartridge is not correctly seated Remove the imaging cartridge and reinstall it One or more of the toner cartridges may be defective Remo
49. olving Problems with Printing Quality sesser 101 Speciticatlons 2 263 202s yee ee ee oe wee Aes ete ee 107 Printer Specifications asist harenae rinki aree ianea ia iiaia tiaara 108 Consumable Life Expectancy Chatt 0 cccccecccceceseeeeeereeeeeeeeeseeeeeees 110 User Replaceable Consumables csccceseeeeeeeeeeeseteeeeseneeeees 110 Service Replaceable Consumables ccccceeeeeseeeetteeeeeeeeees 110 6 C110 User s Guide Introduction 7 C110 User s Guide Getting Acquainted with Your Printer Space Requirements To ensure easy operation consumable replacement and maintenance adhere to the recommended space requirements detailed below 496 mm 19 5 396 mm 15 6 Front View fee ae Si E Jl EG i gS 4 tt A post 71 te at Oo amp 1 Y N a ye fo ail N fem E Ww SN lo SE N 1 1 27 mm 5 0 380 mm 14 9 100 mm 100 mm 3 9 3 9 707 mm 27 8 Side View 8 C110 User s Guide Printer Parts The following drawings illustrate the parts of your printer referred to throughout this guide so please take some time to become familiar with them Front View 1 Ouiput tray 2 Control panel 3 Front cover 4 Tray 1 Multipurpose tray 5 Top cover 6 Fuser unit 7 Fuser separator levers 8 Fuser cover lever 9 Imaging cartridge 10 Toner cartridge 9 C110 User
50. ot place the removed imaging cartridge in a location where it would be exposed to direct light such as sunlight 70 C110 User s Guide 3 Clean the media feed rollers 1 bottom view by wiping them with a soft dry cloth yN NEI The area around the fuser unit is extremely hot Touching anything other than the indicated levers may result in burns If you get burned immediately cool the skin under cold water and then seek professional medical attention 71 C110 User s Guide Decreased print quality may result if the surface of the transfer roller is touched Be careful not to touch the surface of the transfer roller 1 bottom view 4 Slowly insert the imaging cartridge vertically and then push it slightly down toward you to finish reinstalling the imaging cartridge 72 C110 User s Guide 5 Carefully close the top cover Cleaning the Print Head Window Use either operation described below to switch the printer to Print Head Cleanup mode Hold down the Rotate Toner key for 5 to 10 seconds On the Panel tab of the Remote Panel Utility click the P H Clean Up button The printer enters Print Head Cleanup mode and the magenta toner indi cator lights up Note It is not possible to exit Print Head Cleanup mode before the operation is finished even
51. pends on how long the Rotate Toner key is held down Length of time that the Rotate Toner key is held down Mode that the printer enters Indicators on the control panel Less than 5 seconds Change Toner mode 5 to 10 seconds Print Head Cleanup mode All indicators blink once after the key has been held down for 5 seconds More than 10 seconds Eject All Toner mode All indicators flash once after the key has been held down for 10 seconds Note When the printer is switched to any of these operation modes the magenta toner indicator lights up The Rotate Toner key is used in the following situations E When replacing a toner cartridge When replacing all toner cartridges at the same time E When cleaning the print head window When replacing a toner cartridge Press the Rotate Toner key The printer enters Change Toner mode Note For details on replacing a toner cartridge refer to Replacing a Toner Cartridge on page 47 Note To return to normal operation mode from Change Toner mode press the Cancel key 12 C110 User s Guide When cleaning the print head window Hold down the Rotate Toner key for 5 seconds to 10 seconds The printer enters Print Head Cleanup mode Note For details on cleaning the print head window refer to Cleaning the Print Head Window on page 73 Note To return to normal operation mode from Print Head Cleanup mode refer to Clea
52. sh it off with cool water and a mild soap WARNING If you get toner in your eyes wash it out immediately with cool water and consult a doctor lf after clearing the media misfeed the misfeed message in the control panel persists open and close the printer s covers This should clear the misfeed message 90 C110 User s Guide Clearing Procedures 1 Open the top cover Note f there is paper in the output tray remove it and then fold up the output tray before opening the top cover 2 Grab the handle and lift it up slightly to the back and then slowly pull the imaging cartridge out vertically 91 C110 User s Guide Do not touch the PC drum on the imaging cartridge Position the removed imaging cartridge horizontally as shows in the illustration at the right Be sure to keep the imaging cartridge horizontal and place it where it will not become dirty Do not leave the imaging cartridge removed for more than 15 minutes and do not place the removed imaging cartridge in a location where it would be exposed to direct light such as sunlight 92 C110 User s Guide 3 Push the fuser separator levers back as far as possible Lq 7 The area around the fuser unit is extremely hot Touching anything other than the indicated levers may result in burns If you get burned immediately cool the skin under cold water and then seek professional medical attention 93
53. the Fuser Unit 0 e cc ceeeeeceeeeeeeenneeeeeeeeeaeeeeeeenaaeeeeeneaees 57 6 Maint nance iii eel ee Bae a ee ee a ee ye aes 64 Maintaining the Printer ccc eeeeeceeceeeeenneeeeeeeeaeeeeeeeeaeeeeeeseaeeeeeseaees 65 Cleaning the Printer eniaint eane een dee eee 67 XLS MOM EE T E A E E agrees 68 aE a EEPE ETE NA E E E E A T E T 69 7 Troubleshooting 6 bce Se eis Neer eee ee 82 IAMOGUCTION cevesien fe aa ArT ecg vapeabel de Le avheunceeesastect ccevasyscdcenehvussecenesteeR ty 83 Preventing Media Misfeeds ccecccecceeeeeeeeeeeeeeeeeeeeeeeteeeeeeeeeeeeeaeees 84 Understanding the Media Path 0 2 0 eeccceeeeeeeneeeeeeeneeeeeeeenaeeeeeeeaees 85 5 C110 User s Guide Indicator MESSAGES 00 eee eee eeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeaaeeeeeteeaaeeeeseeeaeeeeeneeaees 86 Status Messages ccceceeeeeeeeeeeeeeeeeeeeeeceaeeeeeneeseeeaeeeeaaeeessaeeeseaeeees 86 Warning Messages ccceeeeeceeeeeeeeeneeeeeeeeeeaeeeeeeeeaaeeeeeeeeaeeeeeneeaaees 87 Error Messages yrant pater aaee AE are rE er TAR EE AE EEE 88 Service MCSSAGE cadair iN aii ia aa 89 Clearing Media Misfeeds 0 eccceeecceceeeeeeeeneeeceeeeeeeeaeeeeneeeeeeaeeeseaees 90 Clearing Procedures ccecceeeeeeeeeneeeeeeeeeeeaeececeeeeeaeeseeeeeeeaaeeee 91 Solving Problems with Media Misfeeds cccccccccseeeeeeeeeeeseeeeeenees 98 Solving Other Problems ccccececeeeeeeeeeeeeeeneeeeeaeeeseaeeeeseeeeseceeeseneees 99 S
54. to switch the printer to the Change Toner mode Refer to Replacing a Toner Cartridge on page 47 25 C110 User s Guide Eject All Toner Used when replacing all toner cartridges at the same time Select this mode and then click the Rotate Toner button to switch the printer to the Eject All Toner mode Refer to Replacing All Toner Cartridges at the Same Time on page 52 P H Clean Up Click the button to switch the printer to the P H Clean Up mode Print Head Cleanup mode is a mode that allows the user to clean the print head window more easily The print head window is not cleaned automatically Refer to Cleaning the Print Head Window on page 73 Note The printer can also be switched to any of these operation modes by pressing the Rotate Toner key on the printer Refer to The Rotate Toner KEY on page 12 Set Default Apply Click to send the settings specified for Toner Low Message Toner Out Stop Energy Save Time and Auto Continue to the printer Toner Low Message Specifies whether a printer indicator blinks or a warning message appears in the status display box of the Remote Panel Utility when toner is about to run out If Off is selected neither of these notifications appear when the toner is about to run out Toner Out Stop Specifies whether or not printing stops when the toner becomes empty Energy Save Time Set time to enter Energy Save mode when no operation
55. ve the toner cartridges and check for damage If it is damaged replace it The media is moist from humidity Remove the moist media and replace it with new dry media 105 C110 User s Guide Symptom Cause Solution The color hasa The imaging cartridge is Remove the imaging cartridge and poor reproduction defective check for damage If it is damaged or has poor color replace it density Printer Printer Printer Printer If the problem is not resolved even after all of the above have been performed contact Technical Support with the error information 106 C110 User s Guide Specifications 107 C110 User s Guide Printer Specifications Type Desktop full color laser beam printer Printing system Dual laser diode with polygon mirror Developing system Mono component development system Fusing system Heat roller system Resolution 1200 dpi x 600 dpi or 600 dpi x 600 dpi First print Monochrome 13 seconds for A4 Letter plain paper Full color 22 seconds for A4 Letter plain paper Print speed Monochrome 19 pages per minute for A4 Let ter plain paper Full color 5 pages per minute for A4 Let ter plain paper Warm up time Avg 30 seconds time to return to Ready mode from Energy save mode Media sizes Paper width 92 to 216 mm 3 6 to 8 5 Paper length Plain paper 195 to 356 mm 7 7 to 14 0 Thick stock 1 2
56. w toner blinking cartridge On Off Blinking An unapproved toner Install a genuine Oki toner cartridge is installed cartridge On Off Rapid The installed toner Install a genuine Oki toner blinking cartridge is of an cartridge unapproved type Blinking Off On Toner out Replace the toner Note This cartridge message appears Note Printing can when the Toner continue however the Out Stop in the printing results are not Remote Panel guaranteed Utility is set to Off On Slow i Imaging cartridge Prepare the new imaging blinking near end cartridge bs Toner cartridge Re install the specified memory error toner cartridge a Video interface error Turn off the printer After a few seconds turn on the printer ri Process caution Open and close the printer s covers If the error is not corrected turn off the printer After a few seconds turn on the printer Off Slow Imaging cartridge end Replace the imaging blinking cartridge Differs depending on the toner status 87 C110 User s Guide Error Messages These messages indicate errors which you must correct before a print job can continue or the printer status return to Ready Ready Attention Toner Condition Action indicator indicator indicator green orange orange Off Rapid On Toner out Replace the toner cartridge blinsing Note This Note f Toner Out message Stop in the
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