National Instruments 370620B-01 Network Card User Manual
Contents
1. PCI PXI GIGABIT ETHERNET ADAPTERS INSTALLATION GUIDE National Instruments gigabit Ethernet adapters are based on the Intel 82540 compatible Ethernet controller This document explains how to install and troubleshoot the Ethernet drivers for your PCI PXI board Some boards also contain additional functionality for example GPIB Refer to the documentation that came with your kit to install the software for the other functionality Installing Your PX Board Complete the following steps to install the Ethernet adapter 1 Shut down Windows if it is running by clicking Start Shut Down 2 Turn off your PXI or CompactPCI chassis Keep the chassis plugged in so that it remains grounded as you install the adapter 3 Remove the filler panel from a PXI peripheral bus master slot The adapter requires a bus master slot to take advantage of the onboard DMA and Ethernet controllers All PXI chassis and most CompactPCI chassis contain only bus master slots Refer to your chassis documentation to verify you are using a bus master slot 4 Touch a metal part on your chassis to discharge any static electricity that might be on your clothes or body 5 Insert the adapter into the selected bus master slot Use the injector ejector handle to fully inject the device into place 6 Screw the front panel of the adapter to the front panel mounting rail of the PXI or CompactPCI chassis Installing Your PCI Board Complete the following steps to2. Programs R Documents Shut Down Windows x by Are you sure you want to Restart the computer Restart the computer in MS DOS mode Close all programs and log on as a different user Power Off Computer National Instruments Corporation 3 PCI PXI Gigabit Ethernet Adapters Installation Guide 2 Install the hardware and cables then power on the computer as shown in the following figure Power On Computer 3 Install the PCI PCI bridge driver Windows automatically detects the new hardware Follow the prompts in the Wizard Select the recommended options when given a choice If Windows asks where to search for a new driver clear all checkboxes and click Next 4 Install the Windows Me 98 Ethernet drivers Windows Me Windows automatically detects the new hardware and displays an Add New Hardware Wizard window as shown in the following figure Insert the PCI PXI Gigabit Ethernet Adapters CD ROM and follow the instructions Choose the Recommended options when given a choice and click Next Add New Hardware Wizard Add New Hardware Wizard Windows has found the following new hardware Bg Intel R PRO 1000 MT Desktop Adapter PCI Ethernet Controller Windows can automatically search for and install software E Windows has finished installing the new hardware device that supports your hardware If your hardware came with installation media insert it now and click Next What would you like to
3. R PRO 100 Family Adapter Intel A PRO 1000 Family Adapter PCI PXI Ethernet Adapters CD Kp Note Service Pack 5 or later is required for Ethernet driver installation Advanced features require Service Pack 6a or later National Instruments Corporation 11 PCI PXI Gigabit Ethernet Adapters Installation Guide Note When installing adapters on a Windows NT system that does not have any other adapters installed you must install Networking support KE i Tip If Windows displays an Insert Disk dialog box or indicates it cannot locate a file on the Intel PRO Adapter CD ROM insert the PCI PXI Gigabit Ethernet Adapters CD ROM and tell Windows to copy files from the WinNT directory of the CD ROM drive typically d WinNT 4 Restart the computer as shown in the following figure then connect to your network Programs Shut Down Windows ocuments Pa re you sure you want to ettings ay l C Shut down the computer J AN D El estart the computer in MS DOS mode Close all programs and log on as a different user ee gt No Help Alternative Driver Installation Options for the PXI 8231 8232 The installation instructions illustrated for each operating system in this document are appropriate for most users However if your PXI chassis does not contain a CD ROM drive try one of the following alternatives to load the Ethernet driver e Ifyou have an existing Ethernet connection in you
4. already installed on the system interferes with the driver installation Complete the following steps to manually install the Ethernet adapter Open Windows Explorer Select Views Folder Options Select the View tab Select Show all files and click OK Delete net557 inf and net557 pnf in the Windows inf folder Double click the System icon from the Control Panel Select the Device Manager tab and double click Network Adapters Select the Intel PRO 1000 MT Desktop Adapter and click Remove Restart your computer 2 ee ee ee _ Follow the instructions given previously in the Windows Me 98 section to install the Windows 98 drivers Adapter Cannot Connect to the Network 1 Make sure the cable is installed properly The network cable must be installed properly at both the adapter and the hub The maximum distance for the cable is 100 m If the cable is connected properly and within the allowed distance try another cable 2 Check the LEDs on the adapter The adapter has two LEDs located on the RJ 45 connector The following table lists the function of each LED Gea Aeonin i o a adapter is receiving power The cable connection is good The adapter is not sending or receiving network data The adapter is not receiving power The cable connection is bad or you have a driver problem Flashing The adapter is sending and receiving network data Yellow Green Speed The adapter is operating at 1 000 Mb s
5. do Specify the location of the driver Advanced Cancel lt Back ini j Cancel Windows 98 Windows automatically detects the new hardware and displays an Add New Hardware Wizard window as shown in the following figure Insert the PCI PXI Gigabit Ethernet Adapters CD ROM and follow the instructions presented Choose the Recommended options when given a choice PCI PXI Gigabit Ethernet Adapters Installation Guide 4 ni com Add New Hardware Wizard Add New Hardware Wizard This wizard searches for new drivers for What do you want Windows to do Seana Search forthe best diver for your device Recommended i 4 device driver is a software program that makes a ae C Display a list of all the drivers in a specific hardware device work A location so you can select the driver you want lt Back Cancel If Windows asks where to search for a new driver make sure the box next to CD ROM Drive is checked and click Next as shown in the following figure Add New Hardware Wizard Add New Hardware Wizard Windows will search for new drivers in its driver database Windows has found an updated driver for this device and on your hard drive and in any of the following selected also some other drivers that should work with this device locations Click Next to start the search IV CD ROM drive Hicrasott Windows Update I Specify a location CAWINDOW SSCA TROOT Browse Windows driver file sea
6. install the Ethernet adapter 1 Shut down Windows if it is running by clicking Start Shut Down 2 Turn off the computer and unplug the power cord National Instruments NI NI 488 2 and ni com are trademarks of National Instruments Corporation Product and December 2002 company names mentioned herein are trademarks or trade names of their respective companies For patents covering 370620B 01 National Instruments products refer to the appropriate location Help Patents in your software the patents txt file on your CD orni com patents yN NATIONAL 2002 National Instruments Corp All rights reserved INSTRUMENTS Remove the cover to give yourself access to the expansion slots 4 Choose an empty PCI slot and remove the slot cover by unscrewing the screw that secures it 5 Insert the adapter into the PCI slot and push until it is firmly seated Reinstall the screw you removed in step 4 6 Replace the cover and plug in the power cord Connect the Network Cable Complete the following steps to connect the network cable 1 Connect a Twisted Pair Ethernet TPE network cable to the adapter as shown in Figure 1 Figure 1 Connecting the Network Cable e For 1000BaseT gigabit over copper use Category 5 must be 4 pair wiring Be sure to use Category 5 cable that complies with the TIA 568 wiring specification For more information on this specification refer to the Telecommunications Industry Association
7. PCI PXI Gigabit Ethernet Adapters Installation Guide PCI PXI Installation Tips PCI PXI computers are designed to automatically configure add in boards each time the computer starts The PCI PXI computer sets the I O address and IRQ level for the peripheral boards when the computer starts The network drivers cannot change these values If you experience problems when the computer starts you may have to follow additional steps On some computers manual configuration is possible through the computer s BIOS setup utility Refer to the documentation that came with your computer You may need to verify or change some BIOS settings The following common solutions may correct your problem e Make sure you have installed the adapter in a bus master enabled slot On some computers not all slots are bus master enabled by default Check your BIOS settings Enable PCI PXI bus mastering if your BIOS has such an option e Reserve interrupts IRQ and or memory addresses for ISA adapters This prevents PCI PXI boards from using the same settings ISA boards are using Try changing some of the interrupts that are reserved for ISA but not being used to reserved for PCI PXI e Update your BIOS Sometimes updating the BIOS will correct some configuration problems e Configure the PCI PXI slot for level triggered interrupts instead of edge triggered interrupts in BIOS Additional Troubleshooting Tools The PCI PXI Gigabit Ethernet Adapters CD ROM c
8. The adapter is operating at 100 Mb s The adapter is operating at 10 Mb s PCI PXI Gigabit Ethernet Adapters Installation Guide 14 ni com 3 Make sure you are using the correct drivers Verify that you are using the drivers that came with the adapter Computer Hangs when Drivers Are Loaded Change the PCI BIOS interrupt settings Refer to the PCI PXI Installation Tips section for more information Diagnostics Pass but Connection Fails or Errors Occur e Check the responding link partner e Make sure the cable is securely attached is the proper type and does not exceed the recommended lengths e Try another cable e Make sure the duplex mode and speed setting on the adapter matches the setting on the switch Link LED Does Not Light e Make sure the network drivers are loaded e Check the cable connection ACT LED Does Not Light e Make sure the correct network drivers are loaded e The network may be idle Adapter Has Stopped Working e Run the diagnostics Refer to the Additional Troubleshooting Tools section e Try reseating the adapter in the PCI PXI slot or try a different slot e The network drivers may be corrupt or missing Try removing and reinstalling the drivers e Try rebooting the computer e Try another cable e Try a different adapter Link LED Is Not Lit when Computer Is Shut Down and Power Is Connected Make sure the network cable is attached National Instruments Corporation 15
9. Web site www tiaonline org e For 100BaseTX use Category 5 wiring or better Caution If using less than 4 pair cabling you must manually configure the speed and duplex setting of the adapter and the link partner In addition with 2 and 3 pair cabling the adapter can achieve speeds of up to only 100 MB s e For 10BaseT use Category 3 wiring or better e To use this adapter in a residential environment at any speed use Category 5 wiring If the cable runs between rooms or through walls and or ceilings it should be plenum rated for fire safety PCI PXI Gigabit Ethernet Adapters Installation Guide 2 ni com e The cable length is limited to 100 m e The adapter must be connected to a compatible link partner preferably set to auto negotiate speed and duplex e The PCI 8231 8232 and PXI 8231 8232 automatically accommodate either MDI or MDI X connections The auto MDI X feature allows you to directly connect two adapters without using a crossover cable 2 To configure Ethernet for your adapter continue with the procedure specific to your operating system outlined later in this guide Install the Drivers Follow the installation instructions for your operating system The adapter works with the following operating systems e Windows Me 98 e Windows 2000 XP e Windows NT 4 02 Windows Me 98 To install the drivers complete the following steps 1 Shut down then power off the computer as shown in the following figure
10. hown in the following figure Programs A Shut Down Windows x Documents A Are you sure you want to Eh Settings 2 Find s Soul the computer Help Restart the computer in MS DOS mode Close all programs and log on as a different user Fe Bun a Power Off ep Shut Down No H sooo gt Computer Internet My Documents ape Navigator LI 2 My Recent Documents gt she cape Me ed My Pictures Perforce Release Notes toy My Music i My Network PI 4 Sea ae eae Shut Down Windows w Microsoft Word ee My Computer Microsoft Excel Microsoft Office Shortcut ite Control Panel f 7 Bar S4 SETI home o Help and Support ai what do you want the HEELS to do PopUp Killer yp search v 7 Ends your session and shuts down Windows so that All Programs gt Run you can safely turn off power Powe r Off eoeeoecece Br Oco CR ED Computer g 2 Printers and Faxes Copyright 1985 2001 y a Microsoft Corporation PCI PXI Gigabit Ethernet Adapters Installation Guide 6 ni com 2 Install the hardware and cables then power on the computer as shown in the following figure Power On Computer 3 Install the Windows 2000 XP Ethernet drivers Windows 2000 Windows automatically detects the new hardware and displays a Found New Hardware Wizard window as shown in the following figure Insert the PCI PXI Gigabit Ethernet Adapters CD ROM and follow the directions Choose the Recommended options whe
11. king and create setup disks to complete driver installation To create setup disks click Create Install Disk in the Autorun screen e Make sure you are using the drivers provided on the PCI PXI Gigabit Ethernet Adapters CD ROM e Make sure the drivers are loaded and the protocols are bound Check the settings in the Network Bindings dialog box in the Control Panel e Check the Windows NT Event Viewer for error messages e Make sure Plug and Play OS is set to NO in your computer s BIOS e Test the adapter with the PROSet 2 advanced configuration utility that was installed on your system when you installed the drivers To start PROSet double click the PROSet 2 icon in the Windows Control Panel To run diagnostics select the adapter and click the Diagnostics tab then click Run Tests e Ifyou do not see the ProSet 2 icon refer to the Additional Troubleshooting Tools section Testing the Adapter Test the adapter by running diagnostics To test the Ethernet functionality run PROSet 2 by double clicking the PROSet 2 icon in the Control Panel Select the adapter and click the Diagnostics tab then click Run Tests If your board has GPIB functionality run the NI 488 2 Getting Started Wizard to verify your hardware and software installation National Instruments Corporation 13 PCI PXI Gigabit Ethernet Adapters Installation Guide WOL558 VXD Missing or Not Found Windows 98 Only This error can occur in Windows 98 if an inf file
12. n given a choice Found New Hardware Wizard Found New Hardware Wizard Welcome to the Found New Install Hardware Device Drivers x4 cy 4 device driver is a software program that enables a hardware device to work with Hardware Wizard an operating system This wizard helps you install a device driver for a This wizard will complete the installation for this device hardware device op Ethemet Controller 4 device driver is a software program that makes a hardware device work Windows needs driver files for your new device To locate driver files and complete the installation click Next What do you want the wizard to do Search for a suitable driver for my device recommended Display a list of the known drivers for this device so that can choose a specific driver To continue click Next Cancel lt Back Cancel National Instruments Corporation PCI PXI Gigabit Ethernet Adapters Installation Guide If Windows asks where to search for a new driver make sure the box next to CD ROM Drive is checked and click Next Found New Hardware Wizard Found New Hardware Wizard Locate Driver Files Driver Files Search Results Where do you want Windows to search for driver files The wizard has finished searching for driver files for pour hardware device aly Search for driver files for the following hardware device oy Ethernet Controller oy Ethernet Controller The wizard searches for sui
13. ontains an Intel utility for troubleshooting the gigabit Ethernet adapter To install the tool complete the following steps 1 Navigate to the appropriate directory for your operating system on the PCI PXI Gigabit Ethernet Adapters CD ROM 2 Run the setup exe program Start the tool by double clicking the Ethernet Adapter icon in the system tray PCI PXI Gigabit Ethernet Adapters Installation Guide 16 ni com Ethernet Adapter Specifications Dimensions RXI 3825 2 0231 ee se 16 0 by 9 9 cm 6 3 by 3 9 in Power requirements PRIS 23 2G tenet eer 3 0 W at 3 3 VDC typical PALS a T 2 6 W at 3 3 VDC typical Operating environment Ambient temperature 005 0 to 55 C Relative humidity cccccceseee 10 to 90 noncondensing Storage environment Tempete anak citi cet a a cd 20 to 70 C Relative humidity ccccseeeeee 5 to 90 noncondensing Compliance and Certification FCC Class A Certified CE I O connectors GPIB PCI PXI 8232 only IEEE 488 Standard 24 pin BWeCini li ssisanssseisaverseieeiaussesasevctastes RJ 45 LEDs COT E E E E Activity Link Y CMO W Gre OMiccsvics dvedeacevenwcetivevcssebes Speed Ethernet data rate mode ceeeeee 10 Mb s 100 Mb s or 1 000 Mb s National Instruments Corporation 17 PCI PXI Gigabit Ethernet Adapters Installation Guide
14. r PXI chassis download the Intel Ethernet driver from the National Instruments Web site Access the Drivers and Downloads page at ni com download e Connect an external CD ROM such as a USB CD ROM and load the Ethernet driver directly from the PCI PXI Gigabit Ethernet Drivers CD ROM e Use another computer that has a CD ROM to copy the Ethernet driver onto a 3 5 in floppy disk 1 Open a DOS command window 2 Change to the directory on the CD ROM that matches the OS you want to use with the diskette Change to the MAKEDISK directory 4 Depending on your OS enter MAKE2KXP MAKENT or MAKE9 8ME destination optional A if not specified PCI PXI Gigabit Ethernet Adapters Installation Guide 12 ni com Troubleshooting Windows NT Troubleshooting If Windows NT reports an error or you cannot connect to the network try the following suggestions first If you are still having trouble refer to the additional topics in this section e Service Pack 5 or later is required for driver installation Advanced features require Service Pack 6a or later e When installing adapters on a Windows NT system with no other adapters installed you must install Networking support To successfully install Networking and the adapter drivers you can either Copy the required Windows NT 4 0 Networking files to the hard drive and use the Intel CD ROM to install the adapter driver or Use the Windows NT 4 0 CD ROM to install Networ
15. rch for the device Bg Intel R PRO 1000 MT Desktop Adapter Intel R PRO 1000 MT Desktop Adapter Windows has finished installing the software that your new Windows is now ready to install the best driver for this hardware device requires device Click Back to select a different driver or click Next to continue Location of driver Bal DAWVINSS amp ME GIGABIT ETHERNET DRIVERS IWET8254D INF H Cancel lt Back PE Cancel KE Tip If Windows displays a dialog box saying it cannot locate the file on the Intel PRO Adapter CD ROM insert the PCI PXI Gigabit Ethernet Adapters CD ROM and tell Windows to copy files from the Win98Me directory of the CD ROM drive typically d Win98Me National Instruments Corporation 5 PCI PXI Gigabit Ethernet Adapters Installation Guide Tip If Windows displays a dialog box indicating it cannot locate a file on the Windows 98 CD ROM try inserting the Windows 98 Installation CD ROM and tell Windows to copy files from either the top directory or the win98 directory of the CD ROM drive typically d ord win98 KE 5 Restart the computer as shown in the following figure then connect to your network System Settings Change Es 2 Tou must restart your computer before the new settings will take effect Do vou want to restano computer now Windows 2000 XP To install the drivers complete the following steps 1 Shut down and power off the computer as s
16. rd Hardware Wizard This wizard helps you install software for The wizard has finished installing the software for Ethernet Controller ga Intel R PRO 1000 MT Desktop Adapter a It your hardware came with an installation CD lt 6 or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Install from a list or specific location Advanced Click Nest to continue Click Finish to close the wizard Tip If Windows displays an Insert Disk dialog box or indicates it cannot locate a file on the Intel PRO Adapter CD ROM insert the PCI PXI Gigabit Ethernet Adapters CD ROM and tell Windows to copy files from the Win2kxP directory of the CD ROM drive typically d Win2kxP Kx 4 Restart the computer as shown in the following figure then connect to your network Windows 2000 only System Settings Change Es 2 You must restart your computer before the new settings will take effect E Do you want to restaruour computer now National Instruments Corporation 9 PCI PXI Gigabit Ethernet Adapters Installation Guide Windows NT 4 02 To install the drivers complete the following steps 1 Shut down then power off the computer as shown in the following figure Programs Shut Down Windows Ea Documents ma re you sure you want to Settings c Tester the computer Restart the computer in MS DOS mode Im a EG oO D C Close all program
17. s and log on as a different user N 5b N Q Power Off Computer D gt 2 Install the hardware and cables then power on the computer as shown in the following figure Power On Computer PCI PXI Gigabit Ethernet Adapters Installation Guide 10 ni com 3 Install the Windows NT 4 0 Ethernet drivers Select Start Settings Control Panel Network Adapters and click Add as shown in the following figure Click Have Disk and insert the PCI PXI Gigabit Ethernet Adapters CD ROM You may also be prompted for the original Windows NT CD ROM Identification Services Protod Network Adapters Select Network Adapter EES Click the Network Adapter that matches your hardware and then Hg click OK If you have an installation disk for this component click Have Disk Remove Erapenties Update Network Adapter seuhicies 3Com 3C508 ISA 16 bit Ethernet Adapter EF 3Com Etherlink Il Adapter also II 16 and 11 16 TP EF 3Com Etherlink III ISA PCMCIA Adapter BY 3Com EtherLink III PCI Bus Master Adapter 3C590 BY 3Com Etherlink16 EtherLink16 TP Adapter FRA Can Cant Chel inl OCL ADM ONDACE T Adanka ICR Have Disk Bancel Insert Disk Insert disk with software provided by the software or Choose a software supported by this hardware manufacturer s disk hardware manufacturer If the files can be found at a different location for example on another drive type a cea new path to the files below Intel
18. table drivers in its driver database on your computer and in Windows found a driver for this device To install the driver Windows found click Next any of the following optional search locations that you specify To start the search click Next If you are searching on a floppy disk or CD ROM drive insert the floppy disk or CD before clicking Next 5 ia dAwin2k _xp gigabit ethemet divers net8254x inf Optional search locations The wizard also found other drivers that are suitable for this device To view a list of 7 these drivers or install one of these drivers select the following check box and then click l Specify a location Next Jo Microsoft windows Update F Install one of the other drivers lt Back Cancel lt Back Cancel Found New Hardware Wizard Completing the Found New Hardware Wizard NN Intel R PRO 1000 MT Desktop Adapter Windows has finished installing the software for this device To close this wizard click Finish PCI PXI Gigabit Ethernet Adapters Installation Guide 8 ni com Windows XP Windows automatically detects the new hardware and displays a Found New Hardware Wizard window as shown in the following figure Insert the PCI PXI Gigabit Ethernet Adapters CD ROM and follow the directions Choose the Recommended options when given a choice and click Next Found New Hardware Wizard Found New Hardware Wizard Welcome to the Found New Completing the Found New Hardware Wiza
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