Motorola VT1000v Network Card User Manual
Contents
1. AC power outlet Ethernet connector to your broadband modem router switch or hub WAN means wide area network Ethernet connector to a computer The WAN and PC connectors each have two adjacent lights B The green light is on when the Ethernet connection is available It blinks during data transfer over the port B The yellow light is on if there is a 100Base T link and off for a 10Base T link VT1000v Series Voice Terminal User Guide Before You Begin Before you begin the installation check that you received the following items with your Motorola voice terminal Item Description AC power adapter c BW Connects the Motorola voice terminal to an AC and line cord electrical outlet Ethernet cable Connects the Ethernet port on the Motorola voice Qu terminal to a computer if necessary You also need B 0951 cable modem broadband gateway or other high speed Internet connection B One or two touch tone telephones You may need an additional 10 100Base T category 3 or better straight through Ethernet cable with RJ 45 terminators MOTOROLA Precautions Caution to your existing telephone wiring Connect each LINE port to a telephone only never to a traditional telephone service Contact your VoIP provider before connecting your Motorola voice terminal Postpone installation until there is no risk of thunderstorm or lightning activity in the area To prevent overheating the Motorola voi2. NAT If this is enabled the Motorola voice terminal automatically distributes on LAN Port an IP address to a computer connected to its PC port It is enabled by default Virtual Servers Configures logical data ports for applications requiring multiple data ports Because NAT assumes that data sent through one port will return to the same port you may need to configure virtual servers to run certain applications B IP is the IP address of the computer connected to the Motorola voice terminal Port sets the port to open The ports assigned to Motorola voice terminal voice functions are displayed If you forward any of these ports you may disrupt your voice service The ports shown in the illustration are examples only B Transport sets the protocol Disabled TCP IP or UDP Field or Button Host Name MAC Address Override Restore MAC Address Save Changes Reboot VT1000v Series Voice Terminal User Guide Description Sets the host name if required by your broadband service provider If your broadband provider associates a particular service to a specific device such as your computer type its MAC address here to use instead of the Motorola voice terminal MAC address By default the MAC address printed on the Motorola voice terminal is displayed in this field If you type a value in the MAC Address Override field click to use the actual Motorola voice terminal MAC address instead After verifying that all fie
3. a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Canadian Compliance This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respects toutes les exigences du R glement sur le mat riel brouilleur du Canada FCC Declaration of Conformity According to 47CFR Parts 2 and 15 for Class B Personal Computers and Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers Motorola BCS 101 Tournament Drive Horsham PA 19044 1 215 323 1000 declares under sole responsibility that the product identifies with 47CFR Part 2 and 15 of the FCC Rules as a Class B digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following condition This device must accept any interference received including interference that may cause undesired operation The above named party is responsible for ensuring that the eq
4. the US Patent amp Trademark Office Microsoft Windows Windows Me and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft Windows screen shots are used by permission of Microsoft Corporation Macintosh is a registered trademark of Apple Computer Inc Netscape Navigator is a registered trademark of Netscape Communications Corporation UNIX is a registered trademark of the Open Group in the United States and other countries All other product or service names are the property of their respective owners Motorola Inc 2003 Contents eccL 1 Sample Configuration Without A Home Network _ nnne nnne nnn nnn 2 Sample Configuration With A Home Network 3 Front and Real ax tenes edente mino densi dcn opes Ete 4 YOU BEGIN MEME E EO DL 5 POC AUN OIG HT TEES 6 UPTON iz Bt 5 capers te access renner LESE 6 NAS Ca ANION cae MED IU RE ria 7 Iastallatiori VVithi A Single quio doceat cde a titor con an int Sut oe 8 Installation With A Home Network ccccccceccseccecceeeceecesecaeeceeceeceeesueceeecaeeceesauesees
5. Motorola voice terminal as described in Basic Configuration on page 13 Pick up your telephone hand set and listen for a dial tone If you hear a dial tone you can now call anyone as you would with any telephone If you have any problems please refer to Troubleshooting on page 21 or call your VoIP provider MOTOROLA Computer Broadband Modem Router LAN ports Motorola voice Computer terminal Ethernet port Computer only if necessary See Connecting a Computer to Display the Configuration Pages Installation With A Home Network 1 2 sure your Motorola voice terminal is unplugged Be sure power is off to your broadband modem cable or DSL and router Connect one end of an Ethernet cable RJ 45 to an open Ethernet LAN port on your router Follow the instructions provided with your router Connect the other end of this Ethernet cable to the WAN connector on your Motorola voice terminal Connect a telephone to your LINE 1 connector using a phone wire RJ 11 Fora VT1005v only you can connect a second telephone to the LINE 2 connector Power on your broadband modem following the instructions provided with the modem Wait about two minutes for it to boot Power on your router following the instructions provided with the router Wait about two minutes for it to boot Plug the AC power adapter to the POWER connector on your Motorola voice terminal and the elect
6. User Guide MOTOROLA intelligence everywhere VI1000v Series Important This guide contains information related to product warranty regulatory matters and software licenses Safety and Regulatory Information WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS DEVICE TO RAIN OR MOISTURE THE DEVICE SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH LIQUIDS SUCH AS VASES SHALL BE PLACED ON THE DEVICE CAUTION TO ENSURE REGULATORY AND SAFETY COMPLIANCE USE ONLY THE PROVIDED POWER AND INTERFACE CABLES TO PREVENT ELECTRICAL SHOCK DO NOT USE THIS PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE CAUTION DO NOT OPEN THE UNIT DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected This is to avoid damaging the equipment by local lightning strikes and other electrical surges This product was qualified under test conditions that included the use of the supplied cable between system components To be in N compliance with regulations the user must use this cable and install it properly Different types of cord sets may be used for connections to the m
7. Y FITNESS FOR A PARTICULAR PURPOSE AND OR THE WARRANTY AGAINST INFRINGEMENT PROVIDED IN THE UNIFORM COMMERCIAL CODE MOTOROLA ALSO IS NOT RESPONSIBLE FOR AND PROVIDES AS IS ANY SOFTWARE SUPPLIED BY 34 PARTIES INNO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT INDIRECT GENERAL SPECIAL INCIDENTAL CONSEQUENTIAL EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF INFORMATION OR ANY OTHER PECUNIARY LOSS OR FROM ANY BREACH OF WARRANTY EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES MOTOROLA IS NOT RESPONSIBLE FOR PROBLEMS OR DAMAGE CAUSED BY THE INTERACTION OF THE PRODUCT WITH ANY OTHER SOFTWARE OR HARDWARE THE REMEDIES DESCRIBED IN THIS DOCUMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES FOR ANY AND ALL CLAIMS THAT YOU MAY HAVE ARISING OUT OF OR IN CONNECTION WITH THIS PRODUCT WHETHER MADE OR SUFFERED BY YOU OR ANOTHER PERSON AND WHETHER BASED IN CONTRACT OR TORT These matters are governed by the laws of the Commonwealth of Pennsylvania without regard to conflict of laws principles and excluding the provisions of the United Nations Convention on Contracts for the International Sale of Goods 25 Visit our website at www motorola com Q MOTOROLA 509766 001 11 03 MGBI
8. aesaseseesasessseses 10 Connecting a Computer to Display the Configuration Pages 12 Basic Contigit allQNks comode e tese nct ERU Rv dta tulere e werten INEO Neun adire ste RE 13 Advanced COMTG ORATION 16 Sla S cr P ete 18 noe HI pont 20 TROUDICSNOOQUING a a DL 21 Contact Inrormalloli 21 OO SS Mi TAE 22 Software License and Warranty 2 222 24 VT1000v Series Voice Terminal User Guide Introduction A Motorola VT1000v series voice terminal adds Voice over Internet Protocol VoIP connections for one or two telephones to any broadband Internet connection The connection can be through either B modem high speed data service from a cable television company B A digital subscriber line DSL service from a telephone company B Other high speed Internet connection The VT1000v product line includes the following models which collectively are referred to as a Motorola voice terminal in this guide VT1003v Provides one telephone line VT1005v Provides two telephone lines You can use a Motorola voice terminal with any B modem or DSL modem broadband modem B Mic
9. ain supply circuit Use only a main line cord that complies with all applicable product safety requirements of the country of use Installation of this product must be in accordance with national wiring codes To prevent overheating do not block the ventilation holes on the sides of the Motorola voice terminal Wipe the Motorola voice terminal with a clean dry cloth Never use cleaning fluid or similar chemicals Do not spray cleaners directly on the unit or use forced air to remove dust FCC Compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on
10. ains its IP address dynamically from your router If your broadband provider requires a static IP address enable Specify Static IP Address Type the Static IP Address and IP addresses for the Subnet Mask Default Gateway they provide If you have a DSL modem and no router enable PPPoE and type the Service Name User Name and Password provided by your DSL provider 13 MOTOROLA 14 Specify DNS Enables you to specify Domain Name System DNS servers if Servers necessary B If Obtain IP Address Dynamically or Enable PPPoE are checked Specify DNS Servers is unchecked by default If required by your broadband provider only check this box and type the DNS server IP addresses provided by your broadband provider B If Specify Static IP Address is checked Specify DNS Servers is checked by default Because no DNS server is automatically assigned you need to type the DNS server IP addresses provided by your broadband provider Verify that all fields are correctly filled in and click Save Changes The message This will require a reboot of the unit Are you sure is displayed Click OK Wait about two minutes You cannot display the configuration pages while the Motorola voice terminal reboots After the Motorola voice terminal reboots click the web browser Refresh button to display the configuration pages Pick up the telephone hand set and listen for a dial tone If you hear a dial tone you can now place a phone call as you wou
11. am Dynamic Host Configuration Protocol DHCP 22 High speed telecommunication over a wide range of frequencies typically 256 Kbps or faster Broadband enables more information to be transmitted in less time The most common broadband service types available to home and small office users are cable modem or DSL Both cable modem and DSL are much faster than a traditional dial up Internet connection If you have a cable modem the cable company from which you subscribe to high speed data service If you have a DSL modem the company from which you subscribe to DSL service A device enabling a broadband connection to the Internet over cable television lines It requires a subscription for high speed data service from your local broadband service provider A type of wire consisting of a center wire surrounded by insulation and a grounded shield of braided wire traditionally used mainly to carry cable television signals The shield minimizes electrical and radio frequency interference A device enabling a broadband connection to the Internet over traditional telephone lines that support DSL It requires a subscription for DSL service from your local telephone company The DNS is the Internet system for converting domain names to IP addresses A DNS server contains a table matching domain names such as Internetname com to IP addresses such as 192 169 9 1 When you access the world wide web a DNS server translates the URL displayed on the browser
12. ce terminal do not block the ventilation holes on its sides Do not open the Motorola voice terminal Refer all service to your VoIP provider Wipe the Motorola voice terminal with a clean dry cloth Never use cleaning fluid or similar chemicals Do not spray cleaners directly on the unit or use forced air to remove dust Signing Up for Service To activate voice service you need to provide the MAC adaress printed on the bar code label marked MTA MAC ID on the bottom of the Motorola voice terminal to your VoIP provider If you have a DSL modem you need to obtain the Service Name User Name and Password from your DSL provider To phone To AC power To computer To modem gateway or router VT1000v Series Voice Terminal User Guide Installation Depending on whether you have a single computer or a home network with multiple computers and a broadband access router perform one of the following B installation With A Single Computer B installation With A Home Network Caution Contact your VoIP provider before connecting your Motorola voice terminal to existing phone wiring Connect each LINE port to a telephone only never to a traditional telephone service Be sure the LINE connectors are neither connected together nor connected to wall jacks on the same network MOTOROLA Broadband Modem Ethernet port WAN Motorola voice terminal Ethernet port Computer Installation With A Single C
13. d any on line or electronic documentation Software provided by gid parties may be subject to separate end user license agreements from the manufacturers of such Software The Software is never sold Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License Motorola and its 3rd party licensors retain the ownership of the Software You may USE the Software only in connection with the operation of the Product TRANSFER the Software including all component parts and printed materials permanently to another person but only if the person agrees to accept all of the terms of this License If you transfer the Software you must at the same time transfer the Product and all copies of the Software if applicable to the same person or destroy any copies not transferred TERMINATE this License by destroying the original and all copies of the Software if applicable in whatever form You may not 1 Loan distribute rent lease give sublicense or otherwise transfer the Software in whole or in part to any other person except as permitted under the TRANSFER paragraph above 2 Copy or translate the User Guide included with the Software other than for personal use 3 Copy alter translate decompile disassemble or reverse engineer the Software including but not limited to modifying the Software to make it operate on non compatible hardware 4 Remove alter or caus
14. e not to be displayed any copyright notices or startup message contained in the Software programs or documentation 5 Export the Software or the Product components in violation of any United States export laws The Product is not designed or intended for use in on line control of aircraft air traffic aircraft navigation or aircraft communications or in design construction operation or maintenance of any nuclear facility MOTOROLA AND ITS 3 PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES 24 VT1000v Series Voice Terminal User Guide Title to this Software including the ownership of all copyrights mask work rights patents trademarks and all other intellectual property rights subsisting in the foregoing and all adaptations to and modifications of the foregoing shall at all times remain with Motorola and its 3 9 party licensors Motorola retains all rights not expressly licensed under this License The Software including any images graphics photographs animation video audio music and text incorporated therein is owned by Motorola or its 3 party licensors and is protected by United States copyright laws and international treaty provisions Except as otherwise expressly provided in this License the copying reproduction distribution or preparation of derivative works of the Software any portion of the Product or the documentation
15. is strictly prohibited by such laws and treaty provisions Nothing in this License constitutes a waiver of Motorola s rights under United States copyright law This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania without reference to conflict of laws principles THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License Motorola is not responsible for any gid party software provided as a bundled application or otherwise with the Software U S GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS The use duplication or disclosure by the Government is subject to restrictions as set forth in subdivision c 1 ii of The Rights in Technical Data and Computer Software clause at 52 227 7013 The contractor manufacturer is Motorola Inc Broadband Communications Sector 101 Tournament Drive Horsham PA 19044 Warranty Information MOTOROLA DOES NOT EXTEND ANY WARRANTY DIRECTLY TO YOU THE END USER WITH RESPECT TO THIS PRODUCT A LIMITED WARRANTY FOR THIS PRODUCT MAY HAVE BEEN PROVIDED TO YOU BY YOUR SERVICE PROVIDER SERVICE PROVIDER FROM WHOM YOU OBTAINED THE PRODUCT PLEASE CONTACT YOUR SERVICE PROVIDER IF YOU EXPERIENCE PROBLEMS MOTOROLA HEREBY EXPRESSLY DISCLAIMS THE APPLICATION OF ANY EXPRESS IMPLIED OR STATUTORY WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILIT
16. kets on shared lines The company from which you purchase VoIP telephone service It may be different from your broadband service provider 23 MOTOROLA Software License and Warranty Motorola Inc Broadband Communications Sector Motorola Cable Data Division 101 Tournament Drive Horsham PA 19044 License IMPORTANT PLEASE READ THIS SOFTWARE LICENSE LICENSE CAREFULLY BEFORE YOU INSTALL DOWNLOAD OR USE ANY APPLICATION SOFTWARE USB DRIVER SOFTWARE FIRMWARE AND RELATED DOCUMENTATION SOFTWARE PROVIDED WITH MOTOROLA S CABLE DATA PRODUCT THE CABLE DATA PRODUCT BY USING THE CABLE DATA PRODUCT AND OR INSTALLING DOWNLOADING OR USING ANY OF THE SOFTWARE YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE UPON ACCEPTANCE THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE DO NOT INSTALL OR USE THE SOFTWARE AND Il RETURN THE CABLE DATA PRODUCT AND THE SOFTWARE COLLECTIVELY PRODUCT INCLUDING ALL COMPONENTS DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER AS THE CASE MAY BE FOR A FULL REFUND BY INSTALLING OR USING THE SOFTWARE YOU AGREE TO BE BOUND BY THE PROVISIONS OF THIS LICENSE AGREEMENT The Software includes associated media any printed materials an
17. ld with any telephone VT1000v Series Voice Terminal User Guide If you cannot a hear a dial tone try the following Check that all cabling is correctly connected as described in Installation With A Single Computer on page 8 or Installation With A Home Network on page 10 Repeat this Basic Configuration procedure Be sure you enter the correct information for your service Refer to Troubleshooting on page 21 Contact your VoIP provider 15 MOTOROLA VT1000v Advanced Configuration Advanced Configuration M Enable on LAN Port Virtual Servers NOTE Ports 5060 and 20000 thru 20011 are currently assigned to the Disabled gt voice functions of the VT1000v Defining any of these ports as virtual servers may disrupt your voice service IP Port Transport 192 168 102 0 192 168 102 0 1 Disabled Disabled 192 168 102 0 Host Name MAC Address Override m a You may enter an alternate MAC Address to override the actual VT1000 MAC Address Clicking the Restore MAC Address button will restore the VT1000 MAC Address to its original value Status Basic Configuration Advanced Configuration Help MOTOROLA 16 Advanced Configuration Do not change these settings unless you have the necessary expertise and the need to do so Field or Button Description Enable DHCP
18. lds are correctly filled in click to save your changes The message This will require a reboot of the unit Are you sure is displayed Click OK Click to restart the Motorola voice terminal Rebooting takes about two minutes 17 MOTOROLA Status The Status window displays the Motorola voice terminal configuration Fjeld Description WAN IP Address Displays the method chosen on the Basic Configuration page WAN TP Audros Assignment eT Assignment Dynamic Static or PPPoE IP Address 192 168 20 7 eer Address These fields display the Motorola voice terminal IP address subnet Default Gateway l 192 168 20 1 Subnet Mask mask and default gateway IP address Default Gateway cable modem with no router where the cable provider ie assigns IP addresses dynamically these are obtained dynamically from the cable provider M For static assignment these are defined on the Basic Configuration page DNS Servers Phone Number Line 1 xxxxxxxxxxx Phone Number Line 2 xxxxxxxxxxx Status Basic Configuration Advanced Configuration Help DNS Servers Displays the DNS servers assigned to your computer Q MOTOROLA DHCP Server NAT Displays whether Enable DHCP NAT on LAN Port is enabled on the Advanced Configuration page 18 VT1000v Series Voice Terminal User Guide Field Description WAN MAC Address Displays the Motorola voice
19. omputer 1 2 Be sure the Motorola voice terminal is unplugged Be sure power is off to your broadband modem cable or DSL and computer Connect one end of an Ethernet cable RJ 45 to the Ethernet connector on your broadband modem Connect the other end of this Ethernet cable to the WAN connector on the Motorola voice terminal Connect one end of another Ethernet cable to the PC connector on the Motorola voice terminal Connect the other end of this Ethernet cable to the Ethernet connector on the computer Connect a telephone to the LINE 1 connector using a phone wire RJ 11 Fora VT1005v only you can connect a second telephone to the LINE 2 connector Power on the broadband modem following the instructions provided with your modem Wait about two minutes for it to boot Plug the AC power adapter to the POWER connector on your Motorola voice terminal and the electrical outlet This turns your Motorola voice terminal on You do not need to unplug it when not in use Check that the POWER light on your Motorola voice terminal turns on solid green Wait about two minutes for the Motorola voice terminal to boot 10 VT1000v Series Voice Terminal User Guide Power up your computer If your broadband Internet service does not work as it did before you installed your Motorola voice terminal please refer to Troubleshooting on page 21 If you have a cable modem skip to step 10 If you have a DSL modem enable PPPoE on your
20. rical outlet This turns your Motorola voice terminal on You do not need to unplug it when not in use Check that the POWER light on your Motorola voice terminal turns on solid green Wait about two minutes for the Motorola voice terminal to boot VT1000v Series Voice Terminal User Guide 8 Pick up the telephone hand set and listen for a dial tone If you hear a dial tone you can now call anyone as you normally would on any telephone If you do not hear a dial tone check that all connections described in this procedure are correct If you still do not hear a dial tone you may need to connect a computer to your Motorola voice terminal and perform Basic Configuration If after performing Basic Configuration you still do not hear a dial tone see Troubleshooting on page 21 or call your VoIP provider 11 MOTOROLA 12 Connecting a Computer to Display the Configuration Pages For an Installation With A Home Network only you need to connect a computer with DHCP enabled to the Motorola voice terminal to display the configuration pages For information about enabling DHCP refer to your operating system documentation If you performed an Installation With A Single Computer a computer is already connected to the Motorola voice terminal To connect a computer to the back of the Motorola voice terminal 1 Connect one end of an Ethernet cable to the PC connector on the Motorola voice terminal 2 Connectthe other end of the Ethe
21. rnet cable to the Ethernet connector on a computer 3 Power up the computer VT 1000v Basic Configuration Basic Configuration e Obtain IP Address Dynamically O Specify Static IP Address fi 192 Subnet Mask a Default Gateway o Enable PPPoE 135 Hd m Service Name User Name Password Specify DNS Servers q Save Changes Status Basic Configuration Advanced Configuration Help DNS Servers e 1 MOTOROLA VT1000v Series Voice Terminal User Guide Basic Configuration To perform basic configuration On the computer connected to the voice terminal PC port start a web browser such as Microsoft Internet Explorer or Netscape Navigator In the Address or Location field type http 192 168 102 1 and press ENTER to display the Status page which displays the Motorola voice terminal settings Click Basic Configuration to display the Basic Configuration window Its fields are 1 2 3 Obtain IP Address Dynamically Specify Static IP Address Enable PPPoE This setting is enabled by default f either of the following is true no configuration on this page is required Ifyou have a cable modem with no router and your cable provider assigns IP addresses dynamically the Motorola voice terminal obtains its IP address dynamically from your cable provider Ifyou have a router with DHCP enabled the Motorola voice terminal obt
22. rosoft Windows Macintosh or UNIX computer with a 10Base T or 10 100Base T Ethernet adapter B Ethernet router MOTOROLA Sample Configuration Without A Home Network You can connect a Motorola voice terminal to any cable modem or DSL modem T j 1 A d Broadband modem Motorola voice For simplicity not all cables are shown terminal gt Ethernet cables You may need to connect a computer to the Motorola voice terminal rear panel to configure the Motorola voice terminal See Connecting a Computer to Display the Configuration Pages on page 12 VT1000v Series Voice Terminal User Guide Sample Configuration With A Home Network You can connect a Motorola voice terminal to any Ethernet router on a network having a high speed Internet connection Inte Broadband S 7 modem 7 Router Motorola voice terminal A Only if necessary MOTOROLA Your Motorola voice terminal may appear slightly different than in the illustrations in this guide Some models do not have every connector illustrated Front and Rear Panel The POWER light on the front panel lights solid green when the power is on The rear panel provides the following connectors Item Type LINE2 RJ 11 LINE1 RJ 11 POWER 12V WAN RJ 45 PC RJ 45 Connects To Telephone line two on the VT1005v only Telephone line one An adapter that you plug into an
23. rovider Problem Green POWER light is off Cannot send or receive data or calls no dial tone Possible Solutions Check that the AC power adapter is properly plugged into the electrical outlet and the Motorola voice terminal Check that the electrical outlet is working Check whether the telephone line cord is connected to the Motorola voice terminal Check all other cabling between the modem Motorola voice terminal computer and if applicable routers Be sure you used the cables provided with the Motorola voice terminal All Ethernet cables must be straight through cables Check the lights on the modem front panel For example on the Motorola SURFBoard cable modem the first light from top to bottom that is off indicates the error For information see your broadband modem user guide To establish network connectivity it is often helpful to follow the correct sequence Be sure you complete the installation steps in the order specified in Installation With A Single Computer on page 8 or Installation With A Home Network on page 10 Contact Information For technical support contact your VoIP provider For information about Motorola consumer broadband products education and support visit http broadband motorola com 21 MOTOROLA Glossary broadband broadband service provider cable modem coaxial cable coax digital subscriber line DSL modem Domain Name System DNS download downstre
24. ss Control address uniquely identifies each device that can be connected to an Ethernet network It is permanently written to read only memory ROM at the factory and printed on your Motorola voice terminal Mega Hertz A measure of radio frequency millions of cycles per second One MHz means one million cycles per second NAT is an Internet standard for a LAN to use one set of IP addresses for internal traffic and a second set of IP addresses for external traffic On a computer or other electronic device a port is a socket or plug used to physically connect it to the network or to other devices In TCP IP a port is a number from 0 to 65536 used logically by a client program to specify a server program Ports 0 to 1024 are reserved Point to Point Protocol over Ethernet specification for connecting to the Internet with DSL modems The most common type of connector for household or office phones The most common type of connector for Ethernet networks Transmission Control Protocol Internet Protocol is a set of protocols that provides rules for communication between networks In a cable data or DSL network upstream describes the direction of data sent from your computer to the Internet Voice over Internet Protocol is a method to exchange voice fax and other information over the Internet Voice and fax have traditionally been carried over telephone lines using a dedicated circuit for each line VoIP enables calls to travel as discrete data pac
25. terminal MAC address By default it displays the MAC address written to read only memory ROM at the factory and printed in the MTA MAC ID field on the bottom of the unit If you use the MAC Address Override field on the Advanced Configuration page the MAC address you typed there is displayed in this field User Phone Displays the telephone number s assigned by your VoIP provider Number 19 MOTOROLA Help s Software hardware and VoIP provider configuration file versions NETTEN Version Information B Brief descriptions of the Motorola voice terminal configuration pages Software Version VT20 01 1 03 Hardware Version Model VT1000 Revision 0 BSP 1 2 0 Config File Version 3 0 The Status Page provides information about various operational Status parameters of the VT1000v When you first access the 1000 this page is displayed Basic The Basic Configuration Page provides controls for entering Configuration parameters for operation Advanced The Advanced Configuration Page provides controls for entering Configuration advanced parameters for operation The Help Page provides an overview of the user interface Help functions Status Basic Configuration Advanced Configuration Help MOTOROLA 20 VT1000v Series Voice Terminal User Guide Troubleshooting If the solutions listed here do not solve your problem check your broadband modem user guide or contact your VoIP p
26. to the destination website IP address The DNS lookup table is a distributed Internet database no one DNS server lists all domain name to IP address matches To copy a file from one computer to another You can use the Internet to download files from a server to your home computer In a cable data or DSL network downstream describes the direction of data received by your computer from the Internet A DHCP server dynamically assigns IP addresses to client hosts on an IP network DHCP eliminates the need to manually assign static IP addresses by leasing an IP address and subnet mask to each client It enables the automatic reuse of unused IP addresses Ethernet IP address MAC address MHz Network Address Translation NAT port PPPoE RJ 11 RJ 45 TCP IP upstream VoIP VoIP provider VT1000v Series Voice Terminal User Guide The most widely used type of local area network LAN The most commonly installed Ethernet networks are called 10Base T 10Base T provides transmission speeds up to 10 megabits per second Mbps usually over twisted pair wire Fast Ethernet 100Base T provides transmission speeds up to 100 Mbps An Internet Protocol address is an identifier for a computer or device on a TCP IP network Networks using the TCP IP protocol route messages based on the destination IP address Your broadband service provider assigns your cable modem an IP address to provide a continuous Internet connection The Media Acce
27. uipment complies with the standards of 47CFR Paragraph 15 101 to 15 109 International Declaration of Conformity We Motorola Inc Broadband Communications Sector 101 Tournament Drive Horsham PA U S A declare under our sole responsibility that the Motorola VT1003v and VT1005v voice terminals to which this declaration relates is in conformity with one or more of the following standards EN55022 EN55024 ETSI EN300 386 CISPR 22 CISPR 24 EN60065 EN60825 EN60950 IEC 60950 the following provisions of the Directive s of the Council of the European Union EMC Directive 89 336 EEC Low Voltage Directive 73 23 EEC Directive 93 68 EEC Copyright 2003 by Motorola Inc All rights reserved No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from Motorola Inc Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change Motorola provides this guide without warranty of any kind either implied or expressed including but not limited to the implied warranties of merchantability and fitness for a particular purpose Motorola may make improvements or changes in the product s described in this manual at any time MOTOROLA the Stylized M Logo and SURFboard are registered in
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