Motorola SB4100 Network Card User Manual
Contents
1. alter translate decompile disassemble or reverse engineer the Software or documentation including but not limited to modifying the Software to make it operate on non compatible hardware REMOVE alter or cause not to be displayed any copyright notices or startup message contained in the Software programs or documentation EXPORT the software or product components in violation of any United States export laws The Software is not designed or intended for use in on line control of aircraft air traffic aircraft navigation or aircraft communications or in design construction operation or maintenance of any nuclear facility Motorola BCS and its licensors disclaim any express or implied warranty of fitness for such uses You represent and warrant that you shall not use the Software for such purposes Title of this Software and the documentation including the ownership of all copyrights mask work rights patents trademarks and all other intellectual property rights subsisting in the foregoing and all adaptations to and modifica tions of the foregoing shall at all times remain with Motorola BCS Motorola BCS retains all rights not expressly licensed under this License This Product the Software and the documentation including any images graphics photographs animation video audio music and text incorporated therein is owned by Motorola BCS or its suppliers and is protected by United States copyright laws and international treaty2. operation The above named party is responsible for ensuring that the equipment complies with the standards of 47CFR Paragraph 15 101 to 15 109 The Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations The 84100 meets one more of the standards listed Declaration of Conformity Motorola Inc Broadband Communications Sector 6450 Sequence Drive San Diego CA U S A Declare under our sole responsibility that the SURFboard Cable Modem Model SB4100i SB4100E To which the declaration relates is in conformity with the following standards EN55022 55024 EN60950 CISPR 22 CISPR 24 IEC950 1991 A1 1992 A2 1993 1995 A4 1996 Following the provisions of the Directive s of the Council of the European Union EMC Directive 89 336 EEC Low Voltage Directive 73 23 EEC This product was qualified under test conditions that included the use of the supplied cable between system components To be in compliance with regulation the user must use this cable and install it properly Use only an ac line cord that complies with the country s product safety requirements Use only a shielded Ethernet cable STP that complies with FCC regulations Model Standards 84100 FCC Part 15 ICES 003 UL C UL UL1950 3rd Edition SB4100i 5022 EN55024 EN60950 CISPR 22 CISPR 24 IEC950 1991 A1 1992 A2 1993 1995 M 1996 FCC P
3. Printing Office Washington DC 20402 Changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This product was FCC compliant under test conditions that included the use of the supplied cable between system components To be in compliance with FCC regulation the user must use this cable and install it properly Different types of cord sets may be used for connections to the main supply circuit Use only a main line cord that complies with all applicable product safety requirements of the country of use Declaration of Conformity According to 47CFR Parts 2 and 15 for Class B Personal Computers and Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers Motorola BCS 6450 Sequence Drive San Diego CA 92121 1 800 225 9446 declares under sole responsibility that the product identifies with 47CFR Part 2 and 15 of the FCC Rules as a Class B digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following condition This device must accept any interference received including interference that may cause undesired
4. provisions Except as otherwise expressly provided in this License the copying reproduction distribution or preparation of derivative works of the Software any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions Nothing in this License constitutes a waiver of Motorola BCS rights under United States copyright law This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania without reference to conflict of law principles THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License Motorola BCS is not responsible for any third party software provided as a bundled application or otherwise with the Software U S Government Restricted Rights The Software Product and documentation are provided with RESTRICTED RIGHTS The use duplication or disclosure by the Government is subject to restrictions as set forth in subdivision c 1 ii of The Rights in Technical Data and Computer Software clause at 52 227 7013 The contractor manufacturer is the Broadband Communications Sector of Motorola Inc Motorola BCS 6450 Sequence Drive San Diego CA 92121 Export Restriction You agree that without obtaining the necessary license or approval from the United States government you will not knowingly i export directly or indirectly the software to any country for which the United States go
5. speeds SURFboard is made by the company with over 50 years of cable TV expertise Pr ra Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting ae A new Universal Serial Bus USB port is available for a single user direct connection to USB equipped computers The standard Ethernet connection provides network service to single or multiple users For all models just open your browser and surf In this manual when we refer to SB4100 we are referring to SB4100 SB4100i and SB4100E SURE 2 era Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting hy ie To AU The five front panel lights provide information about power communications and errors The standby button suspends internet service Item Description Power When the light is flashing startup diagnostics are being performed A solid light indicates the SB4100 is powered on Receive When the light is flashing the SB4100 is scanning for a receive channel connection p 1571 A solid light indicates the channel connection is acquired P aoo l Send When the light is flashing the SB4100 is scanning for the send channel connection A solid light indicates the channel connection is acquired Online When the light is flashing the SB4100 is scanning for the network configuration server connection A solid light indicates the network connection is acquired Activity When
6. 509 3C509b in ISA mode TCP IP File and printer sharing for Microsoft Networks Primary Network Logon Client for Microsoft Networks E File and Print Sharing Description Introduction Before You Begin Installation Operation The SB4100 contains all necessary software You don t need to configure the 84100 but you must configure your computer for TCP IP software protocol developed for communica tion between computers and check for an IP address Your service provider may provide additional instructions for setting up your computer The following basic instructions are for Windows 95 or Windows 98 If you are using a different operating system refer to that user guide 1 On the Windows Desktop click Start 2 Select Settings and then Control Panel from the pop up menus Troubleshooting Double click the Network icon on the Control Panel window Select the Configuration tab on the Network window for Windows 95 or Windows 98 Check to see if TCP IP has been installed for the device being used Ethernet card or USB If TCP IP appears in the list of network components it is installed and you can proceed to step 10 If it doesn t appear on the list continue with step 6 Select Network Component Click the type of network component you want to install Click Add Double click the Protocol option on Select Network Component Type window UU Click Microsoft in the
7. Check that your TV is working if you have cable and you have a clear TV picture If you are not receiving your regular TV channels your data service will not function Check the coaxial cable at the modem and wall outlet and hand tighten if necessary Check the IP address follow the steps in Verifying Your IP Address call your service provider if you need an IP address Check the USB or Ethernet cable at the modem and your computer Press the Standby button to reconnect Internet Service Check that Acrobat Reader 4 0 is installed and selected Software License Notices IMPORTANT PLEASE READ THIS SOFTWARE LICENSE AGREEMENT AGREEMENT CAREFULLY BEFORE YOU OPEN THE PRODUCT PACKAGE AND USE THE PRODUCT BY OPENING THE PRODUCT PACKAGE AND USING THE PRODUCT YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS AGREEMENT AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEM ENT UPON ACCEPTANCE THIS AGREEMENT WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA BCS THE TERMS OF THIS AGREEMENT APPLY TO YOU AND TO ANY SUBSEQUENT LICENSEE OF THIS PRODUCT IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT DO NOT INSTALL OR USE THE PRODUCT ITS SOFTWARE COMPONENTS DOCUMENTATION OR ANY OTHER CONTENTS OF THE PRODUCT PACKAGE RETURN THIS PRODUCT INCLUDING ALL SOFTWARE COMPONENTS DOCUMENTATION OR ANY OTHER CONTENTS OF THE PRODUCT PACKAGE WITHIN TEN 10 DAYS AFTER PURCHASE TO THE SERVICE PROVIDER YOU SHOULD OPEN
8. Manufacturers RIES section and then click TCP IP in the Network Protocol section of Select Network Protocol window Select Network Protocol x Click the Network Protocol that you want to install then click OK If you have Cl ick OK an installation disk for this device click Have Disk Manufacturers Network Protocols Banyan IPX SPX compatible Protocol Digital Equipment DEC 9 Microsoft DLC IBM NetBEUI Have Disk Cancel Network Configuration Identification Access Control The following network components are installed E Client for Microsoft Networks sisi 3Com EtherLink III ISA 3C509 3C509b in ISA mode TCP IP gt Dial Up Adapter Primary Network Logon Client for Microsoft Networks x File and Print Sharing r Description TCP IP is the protocol you use to connect to the Internet and wide area networks Introduction Before You Begin Installation ynfigur r ICH 10 Click TCP IP on the Network window If you have more than one TCP IP entry choose the one associated with the Ethernet card or USB device connected to the SB4100 11 Click Properties 12 Select the IP Address tab on the TCP IP window 13 Click Obtain an IP address automatically Operation Basic Configuration Troubleshooting 14 Click OK to accept the TCP IP settings 15 Click OK to close the Network window 16 Click OK when a prompt to restart your computer is disp
9. SURF board Cable Modem AME uu 00000000900900900000000005000000009000000000000000090090000000000009000 SURFboard SB4100 Cable Modem M MOTOROLA eeccccedoccceccceccc Regulatory Information Federal Communications Commission Radio and Television Interface Statement for a Class B Device This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in the residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If the equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Increase the separation between the equipment and the affected receiver Connect the equipment on a circuit different from the one the receiver is on You may find the following booklet prepared by the Federal Communication Commission helpful How to Identify and Resolve Radio TV Interference Problems Stock No 004 000 0342 4 U S Government
10. THIS PRODUCT PACKAGE AND USE THE PRODUCT ONLY IF YOU ACCEPT EACH OF THE TERMS OF THIS SOFTWARE LICENSE AGREEMENT Any and all firmware and or software accompanying the Motorola BCS Cable Modem collectively Software is never sold Motorola BCS licenses the Software to the orig inal customer and to any subsequent licensee for personal use only on the terms of this Agreement Motorola BCS retains the ownership of the Software The Software is licensed to you under the following terms Software License Agreement You may USE the Software only in connection with the operation of the Motorola BCS Cable Modem provided with this package TRANSFER the Software and this license including all component parts and printed materials permanently to another person but only if the person agrees to accept all of the terms of this License If you transfer the Software you must at the same time either transfer all copies of the Software if applicable to the same person or destroy any copies not transferred TERMINATE this License by destroying the original and all copies of the Software if applicable in whatever form You may not LOAN distribute rent lease give sublicense or otherwise transfer the Software or documentation or any copy of the Software or documentation in whole or in part to any other person except as permitted under the TRANSFER paragraph above COPY or translate the User Guide included with the Software COPY
11. art 15 UL C UL UL1950 3rd Edition SB4100E EN55022 EN55024 EN60950 CISPR 22 CISPR 24 IEC950 1991 A1 1992 A2 1993 1995 A4 1996 Canadian Compliance This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respects toutes les exigences du R glement sur le mat riel brouilleur du Canada Warning TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE Caution TO PREVENT ELECTRICAL SHOCK DO NOT USE THIS PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE Caution THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED PERSONNEL ONLY TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL Repairs If repair is necessary contact your cable modem service provider 2000 by Motorola Inc All rights reserved No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from Motorola Inc Motorola Inc reserves the right to revise this publication and to make changes in content from time to time with
12. be installed before the SB4100 If it is not follow the installation instructions included with your Ethernet card The USB connection is supported by Windows 98 Windows 2000 and Windows Me and requires special software to operate All USB drivers are on the CD ROM supplied with your SB4100 Your computer must be configured for TCP IP and have an IP address for the SB4100 to operate Your service provider furnishes the IP address d i so ccsccesccesssesceess POWER You must call your service provider to activate your service You need to provide the media access control MAC address This address is found on the bar code label marked HFC MAC ID on the rear panel The address format is 00 20 40 xx xx xx Do not block the ventilation holes on the sides of the modem to prevent it from overheating Do not open the SB4100 cable modem Refer all service to your local service provider Wipe the modem with a clean dry cloth Never use cleaning fluid or similar chemicals Do not spray cleaners directly on the unit or use forced air to remove dust Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting Ethernet 1 Connect the coaxial TV cable to the SB4100 3 Connect your computer to the 84100 connector marked and the other end using one of the following methods to the cable outlet or splitter Han
13. d Registry entries need to be removed from the system Under Windows 2000 the Inf sys and cat files are renamed by the 0 5 to this utility wil find the registry entry for the VID and PID This will contain the file name that the 0 5 used and delete Under Windows 2000 not all registry entries can be removed When the 0 5 is using a key that key is locked and can nat be deleted When you reinstall the Cable Modem you may need to select UPDATE DRIVERS under properties for the device NOTE If the system was set up dual boot or non default locations the files may have to be removed manually Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting The following basic instructions are for Windows 95 or Windows 98 If you are using a different operating system refer to that user guide ELNK3 Ethemet Adapter Ethemet Adapter To check the IP address Adapter Address 00 40 24 98 3C 69 On the Windows Desktop click Start IP Address 168 984 174 166 Subnet Mask 255 255 252 0 Select Run Default Gateway 158 84 172 1 IP Configuration BEI Ethernet Adapter Information Type winipcfg exe A window similar to the example is displayed Release Renew p prey Release All Renew All More Info gt gt Select your adapter name the Ethernet card or USB device Click Renew 6 Click OK after the system displays an IP address If after performing this procedure
14. d tighten the connectors to avoid damaging them Connect the 10 100Base T shielded Ethernet You may need a 5 900 MHz splitter and an cable to the SB4100 Ethernet connector additional length of 75 ohm coaxial cable and the other end to the Ethernet jack if you have a TV connected to the cable on the back of your computer outlet or Plug the power cord into the SB4100 connector marked Power and the other end to the electrical outlet Connect the USB cable to the 84100 port marked uss and the other end to the USB port on the back of your computer CAUTION Do not connect both Ethernet and USB cables to the same computer Service provider 84100 i Your service provider must configure your modem for multiple user service Contact your service provider for availability and instructions The SB4100 supports many multiple user configurations It can easily serve as a gateway to the Internet for up to 32 users Ethernet Multiple users must be connected to an Ethernet hub which should be attached to the SB4100 CAUTION Do not connect both Ethernet and USB cables to the same computer Service provider Multiple user configurations can include Ethernet and USB connections SB4100 i ET Ethernet and USB E For two users on individual computers Computer connect the USB and Ethernet ports directly to the 84100 Multiple users are supported with a Service p
15. layed and then click OK again Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting The USB drivers can interface with Windows 98 Windows 2000 or Windows Me System files are needed when loading the Display a lst of al the dives in a specific USB drivers These files may already be on location so you can select the driver you want your PC or you may be required to load them from the Microsoft CD that came with your PC Add New Hardware Wizard What do you want Windows to do Check that the USB cable is connected from the PC to the cable modem If it has not been installed refer to Installation lt Back Cancel For a Single User Insert the CD into the CD driver The PC automatically recognizes the USB connection SURFbeard Add New Hardware Wizard Windows will search for new drivers in its driver database on your hard drive and in any of the following selected locations Click Next to start the search CD ROM drive amp Microsoft Windows Update Specify a location gt 0 058 DEVICE DRIVERS zl lt Browse lt Back Cancel Add New Hardware Wizard e USB Composite Device Windows has finished installing the software that your new hardware device requires System Settings Change 9 finish setting up your new hardware you must restart your computer Do you want to restart your computer now Int
16. ocess fails and Remove Net4100 inf File information Select Run displays the step in red Remove Digital Signature File Digital Catalog 058 A file could be missing if the original USB et r5 Type in your CD drive and then installation process was interrupted and Copyright C 2000 Motorola Inc VA Remove Vain 10 remove exe the files were not fully installed Example D remove exe Need How What and Where for Advanced Users Click About to view files and registries that Click OK and the remove program can be removed manually in Microsoft m Da emot the driver ire qu pibe S prolem Ine optrations fave been removed or not completed dung the mstaVuninstal process automatically runs An operations Explore This screen also provides more The Operation window is there to let you the results of each step taken by this nee message and the O S name display above information on the function of the USB Nutt wich he selon wl rename to MOGN eII OOM end PARM the Operations box Driver Removal application c windows OTHER inf There is also a cat file which contains the Digital Signature from the WHOL ERBEN ases If the O S is not supported the remove Click Exit These files allow the system to reinstall PnP devices without the install Disk The registry entry will be a USB device with the following entry VID 0782 amp PID 4100 utility is disabled Go to step 10 The above files an
17. out obligation on the part of Motorola Inc to provide notification of such revision or change Motorola Inc provides this guide without warranty of any kind either implied or expressed including but not limited to the implied warranties of merchantability and fitness for a particular purpose Motorola Inc may make improvements or changes in the product s described in this manual at any time M and MOTOROLA are registered trademarks of Motorola Inc Macintosh is a registered trademark of Apple Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Netscape is a registered trademark of Netscape Communications Corporation SURFboard and the SURFboard logo are registered trademarks of Motorola Inc UNIX is a registered trademark of the Open Group Windows screens reproduced by permission of Microsoft Corporation M MOTOROLA Congratulations you now have a new state of the art SURFboard SB4100 SB4100i or SB4100E cable modem These high speed modems enable you to connect your home or business computer to a DOCSIS compliant or EuroDOCSIS compliant SB4100E data network The SB4100 transmits and receives data at much higher speeds than traditional telephone or ISDN modems provides high speed access to the Internet and other online services Unlike analog phone modems and ISDN you re always on always connected Actual speed will vary Many network and other factors affect download
18. roduction Before You Begin Installation Operation Basic Configuration Troubleshooting Installing USB Device Drivers Click CD ROM drive and Specify a location Click Browse Select your CD drive and USB drivers Example D USB DEVICE DRIVERS Click Next to load the USB drivers Click Next to install the driver on the location displayed If the operating system is not installed on the hard drive insert your Microsoft Operating CD when prompted If the operating system is loaded on the hard drive click Next at the prompt Click Yes to restart your computer Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting The uninstall procedure will remove the SB4100 USB drivers and registry entries from Windows 98 Windows Me and Windows 2000 If operating problems develop it may become necessary to uninstall the USB drivers Refer to the appropriate instructions for your operating system Uninstalling for Windows 98 or Windows Me 1 On the Windows Desktop click Start 6 Click 84100 2 Select Settings and then Control Panel or from the pop up menu ick Other to locate the SB4100 if it does MEE ot appear in the Network Adapters Click the Device Manager tab 7 Click Remove Double click Network Adapters This uninstalls the device from your computer system however the operating system O S may leave some driver files on the hard drive Refer to Removing O S Files Introduc
19. rovider single user attached to the USB port and the remaining up to 31 users connected to the Ethernet hub E 84100 CAUTION Do not connect both Ethernet and USB cables to the same computer Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting You must allow 5 to 30 minutes to power up Send flashes while the SB4100 scans the first time because the SB4100 must find for the send channel When the and lock on the appropriate channels for send channel is locked the light communications is solid green 1 Be sure that your computer is on and the Online flashes while the SB4100 is 84100 is unplugged obtaining configuration information When the configuration information Plug the SB4100 in and check that the is obtained the light is solid green lights on the front panel cycle through this sequence During normal operation the Power Receive Send and Online lights are on and the Activity Power flashes during a self test When light flashes when transferring data between the self test is successfully complete the SB4100 and your computer the light is solid green Receive flashes while the SB4100 scans for the receive channel When the receive channel is locked the light is solid green Network Configuration Identification Access Control The following network components are installed Client for Microsoft Networks ml 157 3Com EtherLink Ill ISA 3C
20. the light is flashing the SB4100 is transmitting or receiving data N When the light is off the SB4100 is not transferring data es y Standby Press and the LED lights turn off indicating the Ethernet and USB ports are disabled o te fia not receiving or transmitting data The cable connection to the service provider remains active Internet service is interrupted until the Standby button oe is pressed again The Standby button offers added Internet security If an error occurs the lights provide a quick way of detecting the problem See Troubleshooting for more information The rear panel provides cabling connectors status lights and power plug Item LINK ACT a Description When the light is on the Ethernet connection is available A blinking light indicates data is being transferred This port is the Ethernet connector that transfers data to and from your computer The light is on when a 100Base T link is established and off when a 10Base T link is established This port provides a direct connection to USB equipped computers This is the recessed reset button This port transfers data to and from the service provider This connector provides power to the SB4100 Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting Before you begin the installation check that you have Item Description Power cord Required to connect the SB4100 to the electrical ou
21. tion Before You Begin Installation Operation Uninstalling for Windows 2000 On the Windows Desktop click Start Select Settings and then Control Panel or from the pop up menu Double click System n Select the Hardware tab Basic Configuration Troubleshooting ight click SB4100 ick Other to locate the SB4100 if it does ot appear in the Network Adapters 9 Click Uninstall Click Device Manager center right in window Double click Network Adapters Highlight 84100 10 Click OK This uninstalls the device from your computer system however the operating system O S may leave some driver files on the hard drive Refer to Removing O S Files Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting MOTOROLA Motorola Inc USB Driver Removal Ut Be sure the 584100 modem is If an O S is supported click This utility will remove the USB driver fles and registry entries that are disconnected from your com puter Remove Driver nat removed by the Device Managers uninstall process sure to temove the driver using the Device Manager first Ensure your USB Cab emis disconnected Insert the SB4100 CD into the CD drive Each step displays in green indicating the Operating System is UNKNOWN unsupported K t Ese On the Windows Desktop click Start file is being removed If a file cannot be Remove Net 100 Fi System SURFboard located the remove pr
22. tlet One 10 100Base T shielded Required for connecting to the Ethernet port Ethernet cable One USB cable Required for connecting to the USB port SB4100 User Guide CD ROM Contains User Guide and USB drivers necessary for connecting to USB port You need to purchase a 75 ohm coaxial cable with F type connectors for connecting your SB4100 to the nearest cable outlet you have a TV attached to the cable outlet you may need a 5 900 MHz splitter to use both the TV and the SB4100 These items are readily available at consumer electronic stores and departments Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting To use the SB4100 with your computer system you need the following Service Provider You must sign up with your data service provider who provides access to the Internet and other online services Computer Your computer must be equipped with a USB or Ethernet port and the Transport Control Protocol Internet Protocol TCP IP to access the SB4100 The SB4100 is compatible with Microsoft Macintosh and UNIX operating systems Computers using Windows 95 UNIX or Macintosh systems must use the Ethernet connection HTML Browser Any standard HTML web browser works with the SB4100 Ethernet Card or USB Special Software Any standard 10 100Base T Ethernet card operates with the SB4100 This is not needed if connecting to the USB port The Ethernet card must
23. vernment or any agency thereof at the time of export requires an export license or other govern mental approval or ii provide the software to any national of any country for which the United States government or any agency thereof requires an export license or other governmental approval 479657 001 99
24. your computer does not access the Internet call your service provider They will assist in your configuration Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting This information is to help you quickly solve a problem Before calling your service provider try pressing the reset button on the rear panel Resetting the SB4100 may take 5 to 30 minutes Your service provider will need to know the status of the front panel lights The Problem Possible Solution Check that the electrical outlet is working Check that the power cord is properly plugged into the wall outlet and the rear panel of the SB4100 Press the Standby button to reconnect Internet service Press the reset button Call your service provider Check the lights on the front panel Note the first light from top to bottom that is off This light indicates where the error occurred If the first light that is off is Receive During normal operation the receive channel is lost During startup the receive channel is not acquired Send During normal operation the send channel is lost During startup the send channel is not acquired Online During normal operations the IP registration is lost During startup the IP registration was not successful Power Modem may be in standby mode press Standby button Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting The Problem Possible Solution
Download Pdf Manuals
Related Search