Motorola DCX3501-M DVR User Manual
Contents
1. Before You Begin Introduction Congratulations on receiving a Motorola DCX3501 M HD Dual Tuner DVR This document will help you set up your DCX3501 M set top to quickly get it up and running The DCX3501 M HD DVR has a 500GB hard drive allowing for approximately READ THIS FIRST 72 hours of HD record time this may vary based on programming and other recordings A full User Guide is not available at this time 1 Determine if you are connecting to a High Definition TV HDTV Use the HDMI component video YPbPr or IEEE 1394 outputs No other video connection supports HDTV or monitor If the TV has no HDMI input but does have a DVI input connect a DVI to HDMI adapter or cable to the HDMI out connector on the DCX set top and the DVI input connector on the TV Standard Definition TV Use the RF Out connector on the DCX set top if the TV does not support S Video or composite video connections The RF connection carries video and audio 2 Determine if you are connecting the audio to a home theater receiver or directly to the TV e For an HDMI or IEEE 1394 video connection no additional audio connections to the TV are required e For a DVI video connection additional audio connections to the TV are required e f the receiver or TV has a digital audio S PDIF input use the Digital Audio S PDIF output Otherwise use the left and right RCA phono audio outputs Locate the cabling diagram s that best match the configuration2. If you use the IEEE 1394 connection on screen graphics including closed captions and program guides are not displayed by the set top On screen graphics and captions may still be overlaid by your TV if enabled Alternatively use HDMI or component video instead DCX3501 M Quick Start Guide 11 Problem If this occurs No closed captions display There are black bars to the right and left of the picture There are black bars above and below the picture DCX3501 M Quick Start Guide e Verity on the User Settings menu that closed captions are enabled on the set top e Verity that closed captions are enabled on the TV Note Closed captioning may not be available on the current program The User Settings menu can be accessed from the DCX set top remote by pressing Power and then Menu within 2 seconds e Widescreen TVs display 4 3 programs in this format unless set to Stretch Turn on the 4 3 OVERRIDE feature in the User Settings menu This enables most widescreen TVs to stretch the video to Till the screen see your TV manual for information about stretching 4 3 video e f the set top is connected to a widescreen TV verify that the TV TYPE is set to 16 9 in the User Settings menu e Many HD programs are broadcast in pillar box format with black bars to the left and right of the picture These programs are broadcast in 16 9 HD formats even though the video is not 16 9 All 4 3 HDTVs display HD programs in letterbox for
3. Connect the audio and video cables in a manner matching that diagram Connect the Cable In terminal to the coaxial cable wall outlet Connect the power cord to the set top and the electrical wall outlet Perform the operational check for the remote control Optimize the high definition settings CON M of W Additional information for adjusting user settings The DCX set top User Settings menu allows you to adjust the video audio and closed captioning configuration of the set top The User Settings menu can be accessed from the DCX set top remote by pressing Power and then Menu within 2 seconds For more detailed instructions on changing the set top configuration through the User Settings menu please refer to the DCX3501 M User Guide available online at http motorola com homevideo support Not currently available online DCX3501 M Quick Start Guide 1 Front Panel The front panel provides Power Message Data and Home LAN indicators Output Cursor Menu navigation _ video format indicator 4 character 7 segment display two Recording indicators IR Select selects menu options remote control sensor and buttons Rear Panel Power Turns the set top on and off standby Menu Displays the menu Guide Displays the program guide Info Displays current channel and program information Od O1 W RO Format Changes the video output format 7 Channel Changes channel up or do
4. being letterboxed by the broadcaster You can minimize this by activating the zoom feature on the TV A broadcaster may include black bars on either side of a widescreen broadcast This is called a hybrid aspect ratio and results in a black border surrounding the video on a 4 3 TV Because this is part of the broadcast the set top cannot correct the video You may be able to minimize the border using the zoom feature on the TV Be sure to match up each signal to the same YPbPr connection on the TV Otherwise colors will not appear correctly on your TV The DCX set top includes a fan for cooling and the option for an external hard drive During normal operation the DCX set top emits a low humming noise similar to a personal computer The noise varies in volume occasionally when the speed of the internal fan adjusts to changes in the temperature around the set top Please note the external hard drive may stay on even when the DCX set top is turned off standby Push the channel up or channel down button on your remote control to reacquire service Contact your cable service provider to verify the set top software necessary to support External DVR Storage is available in your area Verity the eSATA cable is connected securely at both ends to the set top and external drive Verify the external drive is plugged in and on 13 Recording Your Connections Use this diagram to record connections between your home entertainment com
5. ct it to the DCX set top HDMI output using an HDMI to DVI converter cable or adapter 2 If the TV has neither an HDMI nor a DVI input but has an IEEE 1394 input connect it to the DCX set top IEEE 1394 output If you use IEEE 1394 on screen graphics do not display Otherwise use the component video Y Pb and Pr connectors Note Be sure to match up each signal to the same connection on the TV Otherwise the colors will not appear correctly on your TV L R Audio connection or digital audio S PDIF connection is required for sound with component video DCX3501 M Quick Start Guide i Choose Se one Component video DCX3501 M Comp t Video Input ANTENNA IN Pb r Note Because HDMI provides both video and audio output no additional audio connections to the TV are required Cabling to an HDTV for Audio Choose__ One Digital audio L R audio optical Cable J d Component Video Input Audio left N L Audio rigt i CABLE P ANTENNA IN Digital Audio Optical Digital Audio Coax l DCX3501 M Quick Start Guide 4 Cabling to an HDTV and an A V Receiver for Video Note If the A V receiver includes an HDMI input and output the DCX set top HDMI Choose__ one output can be connected directly to the A V receivers input and HDMI Component the A V receivers HDMI output video directly to the TV Because HDMI
6. e remote control and the set top may be too large Stand in front of the set top and not too far to either side Press and release operation keys one at a time firmly and deliberately Try changing channels using the buttons on the set top front panel Check the batteries in the remote control Install new batteries if needed Verify that the mute button on the remote control has not been pressed Press MUTE on the remote control to restore sound If the set top audio output is connected to the TV verify that the mute button on the TV has not been pressed If the set top audio output is connected to a home theater receiver verify that the receiver is set to the appropriate input source and the mute button on the receiver has not been pressed Verify that you have the correct cables for the audio connections Verity that the audio cables are firmly connected between the set top and the audio playback device TV receiver DVD player etc 10 Problem If this occurs There is no audio from the center and or surround speakers of a home theater receiver connected to the set top There is no video on the TV screen No graphics or program guides appear on the TV screen Not all Dolby Digital programs feature full 5 1 surround sound In some cases the programs may only contain left and right stereo audio Verity that the S PDIF cable coaxial or optical is firmly connected to the set top and the home theater receiver Ve
7. lectrical outlet Allow approximately 15 to 30 seconds for the external drive to reach operating speed Connect one end of the eSATA cable to the set top Connect the other end of the eSATA cable to the external drive Follow the on screen instructions eSATA External Power DCX3501 M Cable d Power in ows External Hard Drive The set top will not power on The remote control does not work There is no audio when viewing cable channels DCX3501 M Quick Start Guide The DCX set top may have received a software update and may not power on while the new software is being installed Try again in a few minutes Verify that the power supply is connected to the set top and an electrical outlet Unplug the set top from the electrical outlet plug it back in and then press the POWER button If the set top is connected to a switched outlet on another unit verify that the unit is powered on Unplug the power supply from the rear of the set top plug it back it in and then press the POWER button Use an unswitched outlet if possible Press the POWER button on the set top s front panel instead of the remote control The batteries in the remote control may be depleted Verify that the remote control is in STB mode Verify that there are no obstructions between the remote control and the set top Aim the remote control directly at the set top front panel not the TV or VCR The angle between th
8. mat black bars above and below the picture because of the shape of the display screen e Turn on the 4 3 OVERRIDE feature in the User Settings menu This enables most standard screen TVs to display a full screen picture when the set top is tuned to a 4 3 program e Set the TV TYPE to 4 3 Pan Scan This enables the set top to remove the black bars above and below the picture when possible Some SD programs are broadcast in the letterbox format with black bars above and below the picture Some widescreen TVs offer a zoom feature that may be able to remove the black bars see your TV manual for information about zooming 4 3 video 12 Problem If this occurs There are black bars on all four sides of the picture Colors do not appear correctly The set top is making a humming noise Stopping playback of an external recording causes a black screen with no audio or video Connecting the external drive to the set top does nothing DCX3501 M Quick Start Guide This may occur on a 4 3 TV if the 4 3 OVERRIDE setting is OFF To set 4 3 SD programming to fill the screen depending on the capabilities of the TV set 4 3 OVERRIDE to 480i or 480p This may occur on a 16 9 TV if the active video for an SD broadcast is in letterbox format To confirm wait for a commercial or look for a graphic such as a network logo If the commercial fills the screen from top to bottom or the graphic appears below the active video the program is
9. mbly is prohibited All other product or service names are the property of their registered owners No part of the contents of this document may be reproduced or transmitted in any form or by any means without the written permission of the publisher 578847 001 a 06 10 ay K
10. ort HDTV For information see Cabling to an HDTV for Video DCX3501 M Quick Start Guide __Choose__ __Choose__ a one one L R audio S Video Video RF audio video composite coax Cable in Alternate INPUT AUDIO LEFT AUDIO RIGHT CABLE ANTENNA IN lt Alternate VIDEO Perec A a T S VIDEO Connecting Your Device Cabling to a Standard Definition TV A V Receiver and VCR Note Ihis connection method 4 does not support HDTV For y i Bi information see Cabling to an HDTV for Video L R audio S Video Video DCX3501 M If degraded picture quality is ite observed while viewing copy protected limited view programs do not connect through a VCR Instead connect the set top directly to the TV see illustration aaa on page 7 Alternate VCR DVD Recorder INPUT AUDIO LEFT INPUT OUTPUT CABLE ANTENNA IN AUDIO VIDEO AUDIO VIDEO AUDIO RIGHT VIDEO lt poo eeeeD S VIDEO ToTV 6 Oo m LO 2e e i S g m e ennnnnnnnnnnnnnnnnnnnnnnn DCX3501 M Quick Start Guide 8 Cabling to DVR Storage 1 DCX3501 M Quick Start Guide Contact your cable service provider to verity the set top software necessary to support External DVR Storage is available in your area Connect the AC power cord to the external drive and plug the external drive s AC power adapter into an e
11. ponents You can use this diagram to reconnect your system if you move the equipment or add new equipment Disconnect the power from the DCX set top before connecting or changing cable connections Do not place another component or object on top of the DCX set top DCX3501 M Quick Start Guide CABLE ANTENNA IN ToTV VCR DVD Recorder INPUT OUTPUT AUDIO VIDEO AUDIO VIDEO Audio receiver SPEAKER CONNECTORS CABLE ANTENNA IN ICA OPTICAL HDMI SPDIF DVI HDTV e zk L R AUDIO IN VIDEO IN S VIDEO IN AUDIO OUT VIDEO OUT S VIDEO OUT IEEE 1394 DVD player AUDIO OUT VIDEO OUT VIDEO COAX OPTICAL L R Bw DIGITAL ANALOG A V receiver COMPONENT VIDEO DIGITAL AUDIO 5 1 CH INPUT COAX IN OPTICAL IN TV MONITOR OUTPUT VIDEO S VIDEO 14 MOTOROLA Motorola Inc 2010 All rights reserved www motorola com MOTOROLA and the Stylized M Logo are registered in the U S Patent and Trademark Office HDMI is a trademark of HDMI Licensing LLC Dolby and the double D symbol are registered trademarks of Dolby Laboratories This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disasse
12. provides both video and audio output no additional audio DCX3501 M connections to the A V Receiver ay and IV are required i Cable in Alternate lt i gt i A V Receiver COMPONENT VIDEO DIGITAL AUDIO 5 1 CH INPUT OPTICAL IN IN OUT ee TV MONITOR VIDEO S VIDEO Alternate lt gt CABLE ANTENNA IN a a ee a a a Tissi manan ome HDTV Comp t Video Input y r DCX3501 M Quick Start Guide Cabling to an HDTV and an A V Receiver for Audio Note If the A V receiver includes an HDMI input and output the DCX set top HDMI output can be connected directly to the A V receivers input and the A V receivers HDMI output directly to the TV Because HDMI provides both video and audio output no additional audio connections to the A V Receiver and IV are required DCX3501 M Quick Start Guide Choose 3 Choose Choose J one one i one HDMI Digital audio Digital audio L R audio optical coaxial acacia DCX3501 M etaibinee r c Aternate A V Receiver a a a a a a a eee i Ul COMPONENTVIDEO DIGITAL AUDIO 5 1 CH INPUT Ro pai s COAXIN CENTER ee OPTICALIN IN OUT E z Or Component CABLE ANTENNA IN VIDEO S VIDEO our TV MONITOR Cabling to a Standard Definition TV Note Ihis connection method does not supp
13. rify that the home theater receiver is set to a Surround sound audio mode Dolby Digital Dolby Pro Logic Il Dolby Pro Logic Verity that the receiver is properly configured to work with all connected speakers Verify that the TV is powered on and set to the appropriate input source for the set top Verify that the set top is powered on and tuned to an authorized cable channel Verity that all video cables between the set top and the TV are firmly connected Verify that the coaxial cable feed is firmly connected to the set top and the wall jack If the set top video output is connected to a home theater unit verify that the home theater unit is powered on and set to the appropriate input source If the set top video output is connected to a TV through an HDMI connection power off the TV and then power off the set top Wait one second and then power on the devices Not all HDTVs can display every output format 1080i 1080p 720p 480p or 480i available on the set top To select a different format Ensure that your set top is plugged into a power outlet and is turned off Ensure the TV is turned on and tuned to the appropriate channel for the set top Press the MENU key on the front panel Your settings are displayed on the set top front panel display Use the A and keys on the front panel to display the HDMI YPbPr OUTPUT setting Press the key to cycle through the available output formats until a picture displays on the TV hae I
14. wn Availability of certain features is dependent upon application support The rear panel contains a power input connectors for video audio and RF cabling data output and data interface connectors Some connectors are not enabled and require the support of application software 1 2 3 4 5 79 Pi fit aai F iol F i r r j ae a z E 6 8 10 11 121314 1 Cable In Connects to the signal from your service provider 8 2 RF Out Ch 3 4 modulated audio video SDTV to TV or VCR 9 3 S Video Connects to S Video SDTV input of TV or VCR 10 4 Digital Audio S PDIF Provides Dolby Digital 5 1 audio or PCM output 11 5 YPbPr Component video output HDTV 12 6 Video Composite video SDTV output 13 7 Audio Audio L R outputs 14 DCX3501 M Quick Start Guide eSATA External Serial ATA disk interface Not active at this time HDMI HDTV audio and video connector USB 2 0 High Speed peripheral device connection Ethernet Network connection IR Remote Input Connects to a remote control set top accessory cable IEEE 1394 Audio and HDTV video device connection US models only Power cord connector DC input Feature is dependent upon application support 2 Cabling to an HDTV for Video For the best possible HDTV video quality 1 If the TV has an HDMI input connect it to the DCX set top HDMI output If the TV has a DVI input conne
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