Monarch 9864 Printer User Manual
Contents
1. 06 08 Rev AA QUICK REFERENCE 9864 Settings for all printers Ribbon tension The tension of the ribbon unwind reel 1 and ribbon rewind reel 2 can be set using the red plastic hexagons on the ribbon reels If these are turned clockwise the tension increases Fig 1 dispenser version Default settings The default settings covers a wide range of ribbon widths but you may need to adjust the settings for very narrow or very wide ribbons Setting During feeding the ribbon must run evenly no creases for the entire length between the reels Use the following guidelines If the ribbon is loose creased or is loosely wound on the rewind reel gt Increase the unwind rewind tension Turn the red hex nut clockwise If the ribbon visibly stretches or tears during printing The ribbon is not loaded correctly gt Decrease the unwind rewind tension Turn the red hex nut counter clockwise 06 08 Rev AA QUICK REFERENCE 9864 Material parameters The following three parameters are used to set the material properties Parameter Function PRINT PARAMETER gt material type Sets the material type punched or continuous PRINT PARAMETER gt material length Sets the material length PRINT PARAMETER gt material width Sets the material width SYSTEM PARAMETER gt light sens type Sets the sensor type reflex or transmission based on the material marks or perforations Tab 1 Importa2. Cleaning the dispenser feed roller m Dispensor version only 1 Turn off the printer and disconnect the power supply 2 Remove he material and ribbon 3 Remove the pull out module left side Fig 5 Left side remove the pull out module right side cleaning the dispenser feed roller using isopropyl alcohol 4 Moisten a lint free cloth with isopropyl alcohol and wipe the feed roller clean Turn the roller with your finger to clean the entire surface 5 Replace the pull out module QUICK REFERENCE 06 08 Rev AA 9864 Cleaning the Sensors Cleaning the gap photoelectric switch sensor Turn off the printer and disconnect the power supply 2 Remove the material and ribbon 3 Unscrew the two thumb screws on the printhead mounting and rotate the gt gt entire printhead mounting upwards See Cleaning the Printhead for more information If you need to remove the printhead mark the position of an adjusted printhead on the axle The gap photoelectric switch can now be accessed Clean the gap photoelectric switch with compressed air or a lint free cloth moistened with isopropyl alcohol Return the printhead mounting to its original position and tighten the thumb SCrewsS Press the thumb screw on the tapered edge of the square axle and ensure the exact positioning of the printhead mounting on the axle Also pay attention to the position of the printhead in relation to the edge of the l
3. r 2 S y 9864 Printer AVERY DENNISON 2008 by Avery Dennison Corp All rights reserved TC9864QR Rev AA 6 08 Each product and program carries a respective written warranty the only warranty on which the customer can rely Avery Dennison reserves the right to make changes in the product the programs and their availability at any time and without notice Although Avery Dennison has made every effort to provide complete and accurate information in this manual Avery Dennison shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 2008 Avery Dennison Corporation All rights reserved No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without the prior written permission of Avery Dennison Corporation WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment ina residential area is likely
4. 38 76 or 102 mm inner diameters 1 2 5 3 inches 30 to 132 mm 1 2 5 6 inches 30 140 mm with dispenser 1 2 5 3 inches 30 to 132 mm 1 2 5 6 inches 30 140 mm with dispenser 1 2 to 6 5 inches 30 to 164 mm 1 2 to 6 8 inches 30 to 172 mm with dispenser 1 6 to 8 6 inches 40 to 217 mm 1 6 to 9 6 inches 40 to 241 mm with dispenser 3 6 inches 90 mm maximum outer diameter 1 0 inches 25 4 mm inner diameter
5. EFERENCE 9864 14 Guide the backing paper around the feed roller 1 and guide pins 2 of the drawing module to form an S shape Fig 1 15 Replace the drawing module Fig 2 m When replacing the locking lever must point to the A N right half a revolution open Do not lock it until the drawing module has been pushed in all the way 16 Wrap the end of the backing paper clockwise around the takeup reel 3 and secure it with the clip 4 Figs 3 and 4 17 Position the block bearing and the pressure roller 5 in the middle of the backing paper m This keeps the backing paper in place around the dispensing edge 18 Lock the locking lever Fig 4 06 08 Rev AA QUICK REFERENCE 9864 Loading fan folded material 1 2 Set the outer disk of the material unwinder to the material width Pull the material through the inlet opening 1 to the material guide printing side up See Loading material to continue 1 Pull the fan folded material through the inlet opening in the rear side and see Loading material to continue 06 08 Rev AA QUICK REFERENCE 9864 Changing material Follow these instructions to replace the material roll m The printer must be turned on otherwise the printhead presses on the material 9864 1 Set the printer to offline mode and open the cover 2 To remove the material press and hold the opener while pulling the material back towards t
6. abel The printhead should be flush against the inner black plastic plug 6 Connect the printhead cable 7 Connect the power supply 8 Turn on the printer Cleaning the material end photoelectric switch sensor The material end photoelectric switch is located on the inner red material feed on the print module Clean the photoelectric switch when you see dust on it Clean the material end photoelectric switch with compressed air or a lint free cloth moistened with isopropyl alcohol 06 08 Rev AA QUICK REFERENCE Specifications Printer 4 inch Height Width Depth Weight Print Width Print Speed Printer 5 inch Height Width Depth Weight Print Width Print Speed Printer 6 inch Height Width Depth Weight Print Width Print Speed 9864 12 0 inches 305 mm 12 8 inches 320 mm 21 6 inches 540 mm with cutter 19 6 490 mm with dispenser peel 48 Ib 22 kg with cutter 52 Ib 24 kg with dispenser peel 4 3 inches 107 mm 2 16 ips 50 406 mms 12 0 inches 305 mm 12 8 inches 320 mm 21 6 inches 540 mm with cutter 19 6 490 mm with dispenser peel 48 Ib 22 kg with cutter 52 Ib 24 kg with dispenser peel 5 1 inches 128 mm 2 16 ips 50 406 mms 12 0 inches 305 mm 14 0 inches 350 mm 21 6 inches 540 mm with cutter 19 6 490 mm with dispenser peel 51 Ib 23 kg with cutter 54 Ib 25 kg with dispenser peel 6 3 inc
7. e MS DOS formatting conventions no more than 8 characters no symbols or spaces Refer to Advanced Applications for information about Ethernet m Before sending a print job from a text program make sure the correct printer driver is installed m Special label layout programs make this much easier These programs also require a driver You need the following items to load a print job from a Compact Flash card e CF card copy the print job to the directory FORMATS e CF card reader to connect to your computer For information about transferring print jobs via the CF card refer to the Standalone Operation section of Advanced Applications 06 08 Rev AA QUICK REFERENCE 9864 Starting to print Settings for the material type The parameter settings below describe setting up the label material When printing from a layout program these settings are usually provided automatically by the printer driver For your first test prints you need to configure them manually Material type e The label material is endless continuous which means that it contains no punches perforations breaks or reflex marks that could be recognized by the punch die cut sensor gt Set the PRINT PARAMETER gt Material Type to endless e The label material contains punches perforations breaks or reflex marks that can be recognized by the punch sensor so called punched material gt Set the PRINT PARAMETER gt Material Type t
8. edge of the label The printhead should be flush against the inner black plastic plug Connect the printhead cable before turning on the printer 06 08 Rev AA QUICK REFERENCE 9864 Cleaning the Rollers Cleaning the print roller Clean the print roller when you see adhesive buildup or dirt on the roller Turn off the printer and disconnect the power supply 2 Remove the material and ribbon 3 Dispenser version only Remove the dispensing edge to access the print gt roller by removing both holding screws 1 Fig 2 When using a 64xx dispenser remove the dispensing edge to access the print roller Unscrew the two thumb screws on the printhead mounting and rotate the entire printhead mounting upwards See Cleaning the Printhead for more information If the printhead needs to be removed mark the position of the printhead on the axle if it is not flushed against the inner or outer plastic ring Moisten a cloth with isopropyl alcohol and wipe the roller clean Turn the print roller with your finger to clean the entire surface Fig 3 Rotate the printhead upwards l before cleaning it 06 08 Rev AA A II I gt A U N gt QUICK REFERENCE 9864 CAUTION Only clean the print roller with a lint free cloth Do not use sharp objects to clean the rollers Return the printhead mounting to its original position and tighten the thumb SCrewsS Press the thumb screw on t
9. es exposure to hazardous electrical currents and may lead to burns gt Turn off the printer before connecting the power cable Only operate the printer using the system voltage indicated on the nameplate Only connect the printer to a grounded power socket fitted to authorized standards Connect the power cable so that no one trips or steps on it the power plug can be easily removed if necessary 1 Turn the printer power switch to 0 off 2 Connect the printer to the power supply using the cable provided 3 Using the data cable supplied connect the Centronics interface on the printer to the host computer j 1 Sockets for the Centronics cable A and power cable B on a 9864 4 Turn on the printer using the power switch set to position 1 You see the following sequence of messages System start The boot loader is starting System start Valid firmware recognized program starts Start user prog 06 08 Rev AA QUICK REFERENCE Getting Started 9864 V 4 10 Memory 64 MB Flashcard 32 MB OFFLINE 0 JOBS Initialisation ONLINE 0 JOBS 9864 Printer type Version number of the printer firmware Internal RAM for example 64 MB Optional RAM on the Compact Flash card for example 32 MB only displayed when a Compact Flash card is in use Offline mode Online mode The unit is ready for printing lm When the
10. ewelry etc away from the printer 1 Open the cover 2 Pull off the outer guide disk 1 of the unwinder 2 3 Place the material on the unwinder with the corresponding adapter rings The material roll should turn counter clockwise when unwinding 4 Replace the outer guide disk of the unwinder 5 Lay the material around the dancer arm 6 Set the material guide to the material width Loosen the thumb screw on the underside of the front material guide 3 Push the material guide sideways Tighten the thumb screw Fig 2 7 Press the red or green opener 4 of the intake to raise the pad rollers Press and hold the opener and push the material through the material guide until it is below the printhead Fig 3 8 Align the material so that it is straight While holding down the loading lever position the pad rollers so that both rollers 5 sit symmetrically on the material The printhead has been removed in Fig 4 to allow a better view 06 08 Rev AA QUICK REFERENCE 9864 Dispensing model only 9 Guide the material under the dispenser roller 1 10 Remove the labels from the first 10 inches of backing paper Fig 1 11 Press down on the locking lever Fig 2 and turn it half a revolution to the rear 12 Pull the drawing module 2 all the way out Fig 3 13 Guide the backing paper under the print module to the rear Fig 4 O Continued on next page 06 08 Rev AA QUICK R
11. g a print job The printer processes print jobs once the jobs are sent to the printer s RAM This can be accomplished with a direct transfer from your computer using a data cable or saving it to a Compact Flash CF card The print job can be transferred with the serial interface the parallel interface the Ethernet connection To transfer data with the serial or parallel interface connect the corresponding ports on the host computer and the printer Use the DOS window to send the print job file to the interface Serial interface COM 1 copy testjob txt com1 Parallel interface LPT1 copy testjob txt Ipt1 USB interface Ethernet interface copy testjob txt computername sharename computername Name of the computer for example Warehouse In Windows XP this can be found under START gt SETTINGS gt CONTROL PANEL gt SYSTEM gt COMPUTER NAME sharename enter the name found under START gt SETTINGS gt PRINTERS AND FAXES after clicking on a printer symbol and right clicking PROPERTIES gt SHARE in Windows XP The sharename stands for a printer which is connected to a certain port This is the USB port for transferring with USB and the TCP IP port for transferring by Ethernet 06 08 Rev AA CF card QUICK REFERENCE 9864 A few hints on using the USB interface m The method described here does not work in Windows 98 Windows ME or Windows NT 4 0 m The sharename has to comply with th
12. he roll Fig 2 9864 dispenser 1 Set the printer to offline mode and open the cover 2 Tear the backing paper off 2 pull out the clip Fig 3 and remove the wound up backing paper Fig 4 3 Open the shutter 3 and pull out the remaining backing paper towards the dispensing edge 4 Toremove the material press and hold the opener while pulling the material back towards the roll Fig 2 m YOu can also move the material backwards by pressing the Online Cut keys while in offline mode 06 08 Rev AA QUICK REFERENCE 9864 Loading a ribbon 1 Turn on the printer 2 Open the cover 3 Place the roll of ribbon on the ribbon unwind reel 1 so that it unwinds counter clockwise 4 Place the empty ribbon core on the rewind reel 2 5 Lead the end of the protective ribbon yellow here under the ribbon deflector 3 and printhead 4 6 Pull the protective ribbon upwards and lay it over the ribbon roller 5 7 Lead the protective ribbon under the rewind reel 2 and secure it on the empty ribbon core using the self adhesive Strip 6 Fig 3 m With many ribbons the protective ribbon shown in A N yellow is followed by a strip of cleaning ribbon 7 which removes contamination from the printhead The material must be loaded as described to clean effectively 8 The ribbon should be straight and crease free Turn the ribbon unwind reel to tighten the ribbon and eliminate slack
13. he tapered edge of the square axle and ensure the exact positioning of the printhead mounting on the axle Also pay attention to the position of the printhead in relation to the edge of the label The printhead should be flush against the inner black plastic plug Connect the printhead cable before turning on the printer Cleaning the feed roller Clean the feed roller when you adhesive buildup or dirt on the roller Turn off the printer and disconnect the power supply Remove the material and ribbon Remove the printhead Moisten a lint free cloth with isopropyl alcohol and wipe the feed roller clean Turn the roller with your finger to make sure it is clean all the way around IM Shift the front material guiding 1 and the contact pressure rollers 2 for better access to the roller Fig 4 To clean the feed roller remove the printhead and shift material guiding 1 and set the contact pressure rollers 2 aside 06 08 Rev AA QUICK REFERENCE 9864 5 Return the printhead mounting to its original position and tighten the thumb screws II Press the thumb screw on the tapered edge of the square axle and ensure the exact positioning of the printhead mounting on the axle Also pay attention to the position of the printhead in relation to the edge of the label The printhead should be flush against the inner black plastic plug 6 Connect the printhead cable 7 Connect the power supply and turn on the printer
14. hes 160 mm 2 14 ips 50 359 mms 06 08 Rev AA QUICK REFERENCE Printer 8 inch Height Width Depth Weight Print Width Print Speed Printer Operation Limits Storage Humidity Printhead Printing Method Non Print Zone 9864 12 0 inches 305 mm 18 0 inches 450 mm 21 6 540 mm with cutter 19 6 490 mm with dispenser peel 61 Ib 27 5 kg with cutter 65 Ib 29 5 kg with dispenser peel 8 4 inches 213 mm 2 9 ips 50 229 mms 41 to 95 F 5 to 35 C 4 to 158 F 20 to 70 C 45 to 75 non condensing 300 dpi 12 dots per mm Thermal Transfer ribbon or Thermal Direct A 0 04 inch non print zone exists on the leading edge and the right edge of the label 06 08 Rev AA QUICK REFERENCE 9864 Supplies Material 4 Inch Width 9 Inch Width 6 Inch Width 8 Inch Width Min Length Roll Diameter Ribbon Foil 4 Inch Width 9 Inch Width 6 Inch Width 8 Inch Width Roll Diameter 1 0 6 2 inches 25 4 to 154 mm 1 0 5 6 inches 25 4 140 mm with dispenser 1 0 6 2 inches 25 4 to 154 mm 1 0 5 6 inches 25 4 140 mm with dispenser 1 2 7 3 inches 30 2 185 mm 1 2 6 8 inches 30 2 172 mm with dispenser 4 0 10 0 inches 100 254 mm 4 0 9 5 inches 100 241 mm with dispenser 0 2 inches 5 mm 0 4 inches 10 mm with dispenser 8 3 inches 210 mm maximum outer diameters 1 5 3 0 or 4 0 inches
15. nt parameters for setting material properties O For more information on setting parameters see Operating the parameter menu in the topic section Info printouts and parameters 06 08 Rev AA Windows printer driver Command file Data cable QUICK REFERENCE 9864 Creating a print job There are two ways of creating a print job by using the Microsoft Windows printer driver for the 9864 or by creating a text file using Easy Plug print commands 9864 printer drivers are available for different versions of Windows You can print from nearly every Windows application using the printer drivers However functionality is strongly dependent on the choice of software Label layout programs are preferred m The driver s help function explains how to use the printer driver The help function of your Windows operating system tells you how to install the driver Printer drivers for different versions of Windows are available on our Web site www monarch com You can write a sequence of commands in a text file and send it to the printer Use any text editor and the MS DOS Copy command Easy Plug provides a special command language to program print jobs However writing a print job in text file format requires some programming knowledge You cannot preview the resulting printout on the screen Instead print a test print to see a copy of the finished result For more information refer to the Easy Plug Manual Sendin
16. ny cleaning agents that are abrasive or damaging to plastics Cleaning the Printhead You may need to clean the printhead when you see voids or streaks in the printing or notice uneven printing 1 Turn off the printer and disconnect the power supply 2 Remove the material and ribbon 3 Unscrew the two thumb screws on the printhead mounting and rotate the entire printhead mounting upwards m CAUTION The printhead is sensitive to static electricity which can damage the printhead or reduce its life Ground yourself by touching a metal object such as the printer s metal base before touching the printhead Do not use sharp or metal objects to clean the printhead or touch the printhead with your fingers 06 08 Rev AA QUICK REFERENCE 9864 m The printhead does not need to be removed Mark the position of the A I gt 6 printhead on the axle if it is not flushed against the inner or outer plastic ring Moisten a lint free cloth with isopropyl alcohol and wipe the printhead clean You can also use a cleaning pen 114226 Fig 1 Cleaning the printhead the printhead does not need to be removed Fig Dispenser version Return the printhead mounting to its original position and tighten the thumb screws Press the thumb screw on the tapered edge of the square axle to ensure the exact positioning of the printhead mounting on the axle Also pay attention to the position of the printhead in relation to the
17. o Punched Material length gt Set the PRINT PARAMETER gt Material Length to the length of the material in mm Material width gt Set the PRINT PARAMETER gt Material Width to the width of the material in mm Only for punched perforated die cut material Type of punch e Label material with breaks or punches gt Set the SYSTEM PARAMETER gt Sensor Type to Punched e Label material with reflex marks gt Set the SYSTEM PARAMETER gt Sensor Type to Reflex For more information on setting parameters refer to Info Printouts and Parameters Printing the status report To test the printer print a status report The width of the status printout can be set to 4 inches 100 mm or 2 inches 50 mm This should match the width of the label material used The length of the printout is 8 inches 200 mm 4 inch width 100 mm Navigate to INFO PRINTOUT gt Printer Status The printout two 8 inch labels lists all of the printer s current parameter settings 2 inch width 50 mm gt Set the SYSTEM PARAMETER gt Print Info Mode to Compact right Navigate to INFO PRINTOUT gt Printer Status This printout contains the same information as the 4 inch printout compressed to a 2 inch width 06 08 Rev AA QUICK REFERENCE 9864 Density To make the print darker increase the print density as follows 1 Press Esc while in online mode You see Print contrast 60 2 Press Cut Feed to increa
18. ode e Scrolls up through the menu and selects menu items e Increases values e Accesses the parameter menu when offline e Returns to previous menu item and or exits the menu 06 08 Rev AA Remote operator panel QUICK REFERENCE Getting Started 9864 e For more detailed descriptions of the button functions see Creating a print job or refer to Info Printouts and Parameters section on the CD Rom The printer can be equipped with a remote operator panel The printer must provide the appropriate optional connector Refer to the Operator s Handbook for more information The button functions are the same as those on the standard operator panel Exception The on off switch is not available at the remote control panel With the remote control panel connected both panels are active and show the same information CAUTION Using both operator panels at the same time can cause malfunctions gt Use only one operator panel at a time to operate the printer CAUTION If the connection cable is longer than 2 5 m EMC caused disturbances can occur Only use the factory installed cable Do not extend the cable B Remote operator panel article number 160005 06 08 Rev AA QUICK REFERENCE 9864 Loading material 1 CAUTION Rotating axles These can pull in and tear off hair clothing and jewelry Do not operate the printer with the cover open Keep long hair loose clothing j
19. parameter SYSTEM PARAMETER gt Active Mode is set to Offline the printer switches directly to offline mode when turned on m CAUTION Wait at least 10 seconds between turning the printer off and on because any modified parameter settings are not saved 06 08 Rev AA Display Button functions Online button Cut button Feed button Prog button QUICK REFERENCE Getting Started 9864 Using the operator panel Prog button Feed button Online button Cut button 2 Operator panel With 32 digits and two lines the display shows the operating conditions modes for parameters values status and errors You can select the display language Backlighting ensures good legibility The buttons offer a multitude of operating functions A logical menu structure is used for operation The meaning of each button varies according to the operating mode and the menu item Additionally special functions have been programmed for certain button combinations e Switches between online and offline mode e Confirms entries menu items and messages e Selects print jobs and enters values in standalone mode e Triggers a cut Requirements Cutter installed and activated Printer offline e Scrolls down through the menu and selects menu items e Decreases values e Feeds the material when the device is offline e Starts printing once the feed has been stopped in online m
20. se or decrease the heat energy of the printhead in The heat energy should be kept as low as possible while retaining an acceptable printing result A high level of heat energy reduces the life span of the printhead 06 08 Rev AA QUICK REFERENCE 9864 Care amp Maintenance Regular maintenance is required to keep the printer operating properly Safety WARNING Maintenance and cleaning may result in hazerdous situations Accidents can occur if the appropriate safety instructions are not followed gt Turn off the printer and disconnect the power supply before any cleaning or maintenance work Be careful when cleaning the cutter Troubleshooting Status When an error occurs read the messages first and refer to the documentation for more information Call servicing If you need to call Technical Support have your printer s model and serial numbers ready To order spare parts call Technical Support Notes on cleaning Frequency of care Frequent maintenance and cleaning is required to make sure the printer is operating safely The rate and frequency at which you print determines how often you must clean the printer Tg Regularly check the printhead and feed roller for paper or adhesive buildup Ii CAUTION Do not use any cleaning agents which could damage or destroy the coating surfaces labelling display electrical components etc m CAUTION Avoid acidic and alkaline solutions m Do not use a
21. to cause harmful interference in which case the user will be required to correct the interference at his own expense CANADIAN D O C WARNING This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le present appareil num rique n met pas de bruits radioelectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radioelectrique edicte par le minist re des Communications du Canada Trademarks Monarch and 9864 are trademarks of Paxar Americas Inc Avery Dennison is a trademark of Avery Dennison Corp as Avery Dennison Printer Systems Division 170 Monarch Lane Miamisburg OH 45342 Visit www monarch com for sales service supplies information and telephone numbers for our International locations TOLL FREE 1 800 543 6650 U S A 1 800 363 7525 Canada 06 08 Rev AA QUICK REFERENCE Getting Started 9864 Using the Printer This Quick Reference contains supply loading and general care and maintenance procedures For more detailed information refer to the Operator s Handbook on the CD Rom included with your printer gt Review the safety information in the Regulatory Compliance document on the CD Rom before you begin Connecting the printer WARNING Touching live electrical parts caus
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