Mitel 5304 Telephone User Manual
Contents
1. 22 5304 IP Phone User Guide To control recording do one or all of the following e To stop and save a recording press the programmed Record Call key e To stop and erase a recording press the programmed Cancel key Putting the call on hold saves the recording taking the call off hold starts a new recording Depending on system programming hanging up or pressing the programmed Transfer Conference key or a DSS key may also save the recording To listen to a recording 1 Lift the handset 2 Access your voice mailbox 3 Follow the prompts to retrieve the recording Hot Desking Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone Simply log in at the phone using your assigned Hot Desk User Extension Number and the phone immediately assumes all your speed dials features keys call forwarding setup and line appearances even your language preference for the display Any changes you make to the phone while you are logged in for example adding a speed dial are saved to your personal profile Logging in activates your profile on any phone that supports Hot Desking Note All Hot Desking profiles have 96 programmable keys If you log into a phone that has a fewer number of keys the extra ones are hidden Only the use of the extra keys is lost not the features assigned to them Hot Desk Log In To log into a Hot Desking Phone the phone must be idle 1 Dial the2. 5304 IP Phone User Guide NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation MITEL The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document Revisions of this document or new editions of it may be issued to incorporate such changes No part of this document can be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without written permission from Mitel Networks Corporation TRADEMARKS Mitel is a registered trademark of Mitel Networks Corporation Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged 5304 IP Phone User Guide August 2008 Trademark of Mitel Networks Corporation Copyright 2008 Mitel Networks Corporation All rights reserved ii Table of Contents ABOUT YOUR PHONE cvecasseoccagiecscstasecdeascnsecdacaossensesnvecsscoesnesaasanacsecneasensssasocascauusedescssessvatoasoogbios 1 Elements of Your Phone s kts ies etal testen nel 2 Ring Message Indicators viii a ai 2 F ncton A Esser 3 SA E sine 3 e tO 3 SE CUE Men CIP HOM sci euere arme 4 About Feature Access Codes un ale 4
3. e Press 1 for Nightl e Press 2 for Night2 Hang up The Night Answer feature key light flashes slowly for Nightl and rapidly for Night2 The Night Answer feature key light is off for when your phone is in Day service Release Release lets you disconnect from an attempted Call Transfer or Conference Call without hanging up the handset Release is useful when you encounter a busy or unavailable party To release from an attempted transfer or conference call Press the programmed Release key 26 5304 IP Phone User Guide ox es Global Headquarters US EMEA CALA Asia Pacific Tel 1 613 592 2122 Tel 3 480 961 9000 Tet 44 0 1291 430000 Tet 11613 592 2122 Tel 852 2508 9780 Fax 1613 592 4784 Fax 11480 961 1370 Fax 44 0 1291 430400 Fax 116131 592 7825 Fax 852 2508 9232 For more information on our worldwide office locations visit our website at www mitel com offices THES DOCUMENT 15 PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY The mtormamon furreshed en thes document bebeved by Mani to be accurme 25 of the date of im publication is Lee ace Ll a aaa 22 est ot rang made thes document avalable 10 you cs based upon the it comana M MITEL design s registered mademad of Mitel Menworks Corporation All other products and services are the registered trademarks ol thew respective holders Lorrain 2008 Mate Networks Comeraton AS Rughts Reserved
4. 17 Attendant Call Hold Remote Retrieve u u 2uuu2seeRasn denne dann 17 Call Park ausstatten san aussen 17 Call Pickup SSSR o O to E E cd o e 18 E100 0 9 a E T A E TA E mnt 19 DINA ns er 19 Oyernide 4 4 2222 indias caia aA a iseia 19 Payne ia ll 20 Dit ct Paging ii oidos 20 Group Paging y Meet Me AnSWer ia 20 Phone LORS Re Ge nn o a 21 MUSIC ni Man En ne ns ns nt pipa perl 22 Trunk ESS Sa a acta Sa ee tite ea nn RS mn en tn Sa ae as 22 Record a Call da ed lodo stds tee e Do dl al Ges O 22 5304 IP Phone User Guide Hot Deskms cut ae din a 23 Hot Desk Eoe In asia ee 23 Hot Desk Eog Out ta er se 23 Hot Desk Remote Los A A cs 24 AS E A 24 CALAS o N 25 Night Answer uses A a 26 Release ns re re 26 5304 IP Phone User Guide QE 5304 IP Phone User Guide ABOUT YOUR PHONE The Mitel 5304 IP Phone is a two line dual port telephone that provides voice communication over an IP network It has a back lit liquid crystal display LCD screen The 5304 IP Phone offers 8 programmable keys for one touch feature access and one prime line key The personal key on the bottom is always your Prime Line The 5304 IP Phone supports Mitel Call Control MiNet protocols and session initiated protocols SIP Q NNO333 The 5304 IP Phone 5304 IP Phone User Guide Elements of Your Phone Feature 1 Display 2 Ring Message Indicator 3 Speaker 4 Programmable Keys 5 Line 2 key or Programmable Key a
5. 3 Hang up Call Forward Override To override Call Forward and ring a station 1 Lift the handset 2 Dial the appropriate feature access code 3 Dial the extension number 4 Press Messaging Advisory Advisory Messaging enables you to select a notice that appears on your phone display to inform people visiting your desk of your whereabouts Select from a variety of advisory messages including On vacation In a meeting or Out to Lunch To turn Messaging Advisory on 1 Press the programmed Superkey 2 If necessary press the until Advisory Msgs appears 3 Press when Advisory Msgs appears 4 Press until the desired message appears 5 Press turn on the message To turn Messaging Advisory off 1 Press the programmed Superkey 2 If necessary press the until Advisory Msgs appears 15 5304 IP Phone User Guide 3 4 Press when Advisory Msgs appears Press to turn off the message Messaging Cancel Callback To cancel a Callback 1 BA gt Lift the handset Dial the appropriate feature access code Dial the number of the called station Hang up Messaging Cancel All Callbacks To cancel all Callbacks 1 2 3 Lift the handset Dial the appropriate feature access code Hang up 5304 IP Phone User Guide USING ADVANCED FEATURES Account Codes To use Forced Account Codes 1 Lift the handset 2 Dial the Account Code digit
6. need to precede external calls with a digit such as 9 it is likely that your system administrator has programmed your system to insert the 9 for you In this case pressing initiates the call immediately Sometimes the system will be unable to complete the dialing automatically When this happens you can edit the dialed digits manually by pressing or the Use the or to delete the left most digit and then type the digits to insert them When you have the dial string edited to suit your needs press the to dial the number To delete all missed answered or outgoing call logs 1 After selecting the type of logs you wish to delete press 2 Confirm that you do want to delete all items by pressing To delete a particular call from the call log e With the call log that you want to delete displayed press twice 25 5304 IP Phone User Guide Night Answer Office telephone systems are often placed into Night Answer after regular hours Calls then ring alternate answer points either designated extensions or a night bell You can dial the Trunk Answer From Any Station TAFAS code to answer calls ringing the night bell If permitted by system programming you can put your phone into one of two night answer modes Nightl or Night2 To switch your phone to Night Answer or back to Day service 1 2 3 Lift the handset Press the programmed Night Answer feature key Do one of the following e Press 0 for Day Service
7. Contrast Control To adjust the Display Contrast while your set is idle e Press UP or DOWN 5304 IP Phone User Guide Feature Keys You can use the programmed Superkey on your phone or the Desktop Tool to program the personal keys as speed call keys The Desktop Tool is a browser based interface that makes programming quick and easy For more information on using the Desktop Tool please contact your System Administrator To display information about a personal key 1 Press the programmed Superkey key 2 Press a personal key that isn t a line key 3 Press the programmed Superkey To program a personal key as a speed call key see Speed Call Keys Language Change To change the display language 1 Press the programmed Superkey 2 Press until Language appears 3 Press twice 4 Press until the desired language appears 5 Press Note The handset must be in the cradle to access Language 5304 IP Phone User Guide MAKING AND ANSWERING CALLS Make a call 1 Lift the handset 2 If you want to use the non Prime line press the other line key 3 Do one of the following e Dial the number e Press a programmed Speed Call key e Press the programmed Redial key Answer a call Do one of the following e Lift the handset e Press the flashing line key and lift the handset Emergency Calls Warning for emergency number dialing Consult your local authorities for Emergency Numbers and 911 or equ
8. Por Users on Resilient 3300 ICP SEE u Es 4 TIPS FOR YOUR COMFORT AND SAFETY msssnnnesennnnnessnesnse 4 Dontcradle the hands ER a RG NE Es 4 Protect Your EATING ii a ds 4 CUSTOMIZING YOUR 5304 IP PHONE sseesessessesessossesossossescosoesossossesossossesossosseesosoesossossesossoe 3 Ringer Control itt REINE 5 Handset Receiver Volume Control nun ea es 5 Speaker Volume COnTOl a ES e Bs 5 Display Contrast Control au anne ada 5 Feature Keys ee ei eek 6 Lang ag COMPE A AA AAA A A A A 6 MAKING AND ANSWERING CALLS ssseseensmsneseennsnsseseeseneeseseseesese 7 Wake ar See ee SER Bee Rad ES 7 Answer acallar a 7 Emergency Calls at caia 7 A erates ease MN ti Ve ne Ne ne 8 Regal seem o e cine Me dd ae asien 9 Redial Saved A eee EIN 9 Speed Call Keys cintia dd 9 Speed Cal O 10 5304 IP Phone User Guide CALL HANDLING caissceccscscestsciosssicaasacdeatstdacensessaestqedacuddevdusdeseevasenaionesesteddsccsdseietesseasdebegentecsetees 11 FOG EE A E E A INL GES 11 STO A O 11 IB 10 Fes A een ee re rene te 12 COMPETENCE a cca AG A 12 AD ee RU PR iS 12 Call Forward ar en mme nine A dt et cede taped 13 Call Forward Remote I m Here sis 14 Call Forward End Chaining eu 15 all Porward A 6 L e ST ss ar ri 15 Messaging e e 15 Messaging Cancel eT Ta T 16 Messaging Cancel All Callbacks aida ios 16 USING ADVANCED FEATURES ccscecsidsscucesscostedesnsscuasccassntedsoontesavonsssanssseseassunseaessuacebssdoseseeass 17 Account Codes Hier
9. am the following function keys on a personal key PK e Hold e Redial e Cancel e Transfer Conference e Message Waiting Note Certain features as documented in this guide will only work if the associated function key has been programmed For example the Conference feature makes use of the Transfer Conference function key Feature Keys Your system administrator can program the following features although they are not recommended unless they can be programmed on a key with an indicator Music Do Not Disturb Message Waiting Night Answer Make Busy and Phone Lock Superkey With a pre programmed Superkey you can use these features e Phone Book e Advisory Messages e Call Forwarding e Personal Keys e Ringer Adjust e Language Note For Ringer Adjust and Language the handset must be on the cradle 5304 IP Phone User Guide Selecting Menu Options To select menu items on the display press 0 and on the keypad For example if options YES 0 DEFAULT NO appear and you want to select YES press About Feature Access Codes Use of some features requires dialing access codes Ask your Administrator for a list of codes you should use For Users on Resilient 3300 ICP Systems If during a call you hear two beeps repeated every 20 seconds it means that your phone is switching to a secondary 3300 ICP system The call continues but some of the keys and features on your phone function differently The keys and mos
10. andset Dial the appropriate feature access code Enter an index number between 00 and 09 To store a personal Speed Call number 1 2 3 4 5 Lift the handset Dial the appropriate feature access code Enter an index number between 00 and 09 Dial the number to be stored Hang up 5304 IP Phone User Guide CALL HANDLING Hold To place a call on Hold e Press the programmed Hold key To retrieve a call from Hold 1 Lift the handset 2 Press the flashing line key To retrieve a call from Hold at another phone do one of the following e Press the flashing line key e Dial the appropriate feature access code and the number of the station that placed the call on Hold Transfer To Transfer an active call 1 Press the programmed Transfer Conference key 2 Dial the number of the third party 3 Do one of the following e To complete the Transfer hang up e To announce the Transfer wait for an answer consult and hang up e To cancel the Transfer press the programmed Cancel key 11 5304 IP Phone User Guide Conference To form a Conference when a two party call is already in place or to add another party to an existing Conference 1 Press the programmed Transfer Conference key Dial the number of the next party Wait for an answer e ON Press the programmed Transfer Conference key To leave a Conference e Hang up or press the programmed Cancel key Conference Split To S
11. appropriate feature access code 2 Press 3 Enter your Hot Desk User Extension Number 4 Press Hot Desk Log Out To log out of Hot Desking Phone the phone must be idle 1 Dial the appropriate feature access code 2 Press 3 Press 293 5304 IP Phone User Guide Note Your profile can only be active on one phone at a time If you log in from another phone without logging out from the first one the system will automatically deactivate your profile on the first phone Hot Desk Remote Logout A user who has forgotten to log out of a Hot Desking phone can be logged out using any phone that supports Hot Desk Remote Logout To remotely log out a Hot Desking phone 1 Dial the appropriate feature access code 2 Dial the Hot Desk User Extension Number that you want to log out Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call Using the tag your system administrator or telephone company can identify the source of the call and provide this information to appropriate personnel or authorities CAUTION Tagging a non malicious call may result in fines or other penalties To tag a malicious call e Press the programmed Tag Call feature key while the call is in progress OR e Press the programmed Transfer Conference key and dial the appropriate feature access code If the call was successfully tagged Thank You is shown on the display otherwise Not Allowed is
12. displayed Note Tag Call can be used on active two party calls only Calls on hold and conference calls cannot be tagged To delete a particular call from the call log e With the call log that you want to delete displayed press twice 24 5304 IP Phone User Guide Call History Call History keeps track of the names if available and telephone numbers of missed calls answered incoming external calls and outgoing external calls Once enabled on your phone by your system administrator it functions automatically To display the call history and view call detail 1 Press the programmed Call History feature key The total number of missed calls is displayed in brackets the number of new missed calls is indicated with a 2 To browse though the list of missed calls press followed by the Oo UP and DOWN keys to scroll through the list To view answered or outgoing calls press once for Answered twice for Outgoing followed by the UP and DOWN keys to scroll through the list 3 To view the number of the call press the When the Options screen is displayed press the to display the number Press the to display the call time and date To return a call 1 Display the call you want to return 2 Do one of the following e If the call is internal and the caller name is known press For unknown numbers the Call option is not displayed e If the call is external and you normally
13. he programmed Superkey Press until Call Forwarding appears Press Press until the type of Call Forward appears Press and then press 13 5304 IP Phone User Guide Call Forward Remote I m Here To forward calls from a remote station to your current location 1 pel ON BO RE E 3 8 Press the programmed Superkey Press until Call Forwarding appears Press Press until I Am Here appears Press If a number is already programmed press twice Dial the extension of the remote station If you make an error while dialing use the to backspace and correct the number Press DOWN To cancel Call Forward Remote from the station that set the remote forwarding 1 2 3 4 Lift the handset Dial the appropriate feature access code Dial the extension of the remote station Hang up To cancel Call Forward Remote from the station that was forwarded 1 2 3 4 5 Press the programmed Superkey Press until Call Forwarding appears Press three times Press Press the programmed Superkey 5304 IP Phone User Guide Call Forward End Chaining To ensure that calls do not get forwarded again by the destination number 1 Lift the handset 2 Dial the appropriate feature access code 3 Hang up To again allow calls to be forwarded by the destination number 1 Lift the handset 2 Dial the appropriate feature access code
14. ivalent service availability in your area To make an Emergency Call 1 Lift the handset 2 Dial your Local Emergency Number 911 or equivalent 5304 IP Phone User Guide Phonebook To use Phonebook 1 Press the programmed Superkey key 2 Press when Phonebook appears 3 Enter the name of the desired party as follows For each letter in the name press the appropriate key on the keypad until the letter is shown in the display For example if the letter C is required press the digit 2 three times Use or to correct errors If the next letter in the name is on the same digit key as the previous letter press before proceeding If required press to add a space between the first and last name 4 Press 0 Lookup If the Phonebook Lookup Default to User Location option is enabled on the system for your phone the search is limited to names that share your location otherwise the entire directory is searched If the Phonebook Lookup Display User Location option is enabled after the phonebook search function displays the matching name and directory number the user s location is displayed The display alternates between the name number and the location every 2 seconds 5 Ifno match exists edit the original entry or If the Phonebook with Location option is enabled press Retry ALL LOCATIONS Is displayed Press to search the entire directory or press to search fo
15. nd LED 6 Line 1 key and LED 7 Volume Ringer and Contrast Controls 8 Keypad 9 Handset Function Provides a two line 20 character liquid crystal display LCD viewing area that assists you in selecting and using phone features and identifying callers When you are using the Superkey feature prompts and feature information appear on the display screen Flashes to signal an incoming call and to indicate a message waiting in your voice mailbox Provides sound for ringing and paging calls Provides 8 keys that can be programmed as function or feature keys Write the name speed call feature of the Personal keys programmed on the designation card Use the slot behind the plastic cover at the bottom of the phone to remove insert the designation card Line 2 can be programmed as a secondary line or as a feature key that requires an indicator See Feature Keys The bottom personal key is always your Prime Line key Op and DOWN provide volume control for the ringer and handset and display contrast Use to dial Use for handset calls Ring Message indicators When indicator is it means that Flashing rapidly Your phone is ringing Flashing slowly A message or callback message is waiting at your phone On Your phone is ringing another phone Off Your phone is idle or you are on a call 5304 IP Phone User Guide Function Keys Your system administrator can progr
16. one User Guide To activate Phone Lock e Press the Phone Lock feature key or enter the Phone Lock Feature Access code To de activate Phone Lock e Press the Phone Lock feature key or enter the Phone Unlock Feature Access code e Enter your user PIN to unlock the set Note If a user PIN has not been assigned enter when prompted for the PIN to unlock the phone Music To turn Music on and off when the phone is idle e Press the programmed Music feature key Trunk Flash The Trunk Flash feature allows you to access Centrex features if available while you are talking on an outside call To flash a trunk while talking on an outside call 1 Press the programmed Transfer Conference key 2 Dial the appropriate feature access code for a single flash or the appropriate feature access code for a double flash 3 Wait for dial tone 4 Dial the Centrex feature access code Record a Call This feature uses your voice mail system to record your telephone conversations Note You may be required by law to inform the other party that you are recording the conversation For specific instructions consult your system administrator To start recording while on a 2 party call e Press the programmed Record Call key See Feature Keys elsewhere in this guide for instructions on programming a Record Call key to your phone Note Your system may be programmed to automatically begin recording external calls when you or the other answers
17. plit a Conference and speak privately with the original party 1 Press the programmed Transfer Conference key 2 Dial the appropriate feature access code Swap To call another party when you are in an established two party call 1 Press the programmed Transfer Conference key 2 Dial the number To alternate between the two parties e Press the programmed Swap feature key 5304 IP Phone User Guide Call Forward Call Forward lets you redirect incoming calls to an alternate number You can select one of the following forwarding options Note Always redirects all incoming calls regardless of the state of your telephone B Int redirects internal calls when your telephone is busy B Ext redirects external calls when your telephone is busy NA Int redirects internal calls after several rings if you don t answer NA Ext redirects external calls after several rings if you don t answer For information about I m Here see Call Forward Remote To program Call Forward l 8 pl JON Igo A 29 D Press the programmed Superkey Press until Call Forwarding appears Press Press until the type of Call Forward that you want to set up appears see above If a number is already programmed press Press Dial the destination number If you make an error while dialing press to correct errors Press DOWN To turn Call Forward on and off once it has been programmed L S E LO Press t
18. press the programmed Page key or dial the appropriate feature access code followed by the Paging zone number if required Then announce the call and park retrieve digits shown on the display Note Paging over a loudspeaker is not permitted in handsfree mode you must use the handset To retrieve a parked call 1 Do one of the following e Dial the appropriate feature access code e Press the programmed Call Park Retrieve feature key 2 Dial the directory number on which the call is parked not required if the number is programmed to the programmed Call Park feature key 3 If there are multiple calls parked on the number dial the two digit index number to retrieve a specific call or to retrieve the longest parked call Call Pickup To answer a call that is ringing at another phone in your Pickup Group 1 Lift the handset 2 Press the programmed Pickup feature key To answer a call that is ringing at a station not in your Pickup Group 1 Lift the handset 2 Dial the appropriate feature access code 3 Dial the number of the ringing station 5304 IP Phone User Guide Campon To Campon to a busy station e Press the programmed Wait feature key To retrieve a call when you hear Campon tone e Press the programmed Trade feature key Do Not Disturb To activate or deactivate Do Not Disturb e Press the programmed Do Not Disturb feature key To activate Do Not Disturb from a remote station 1 Lift handset 2 Dial
19. r only names that share your location Edit the name and press 0 Lookup 6 If more than one match is found press Next 7 Do one of the following To make the call press Call To edit the entry press Retry To exit press the programmed Superkey 5304 IP Phone User Guide Redial To redial the last number that you manually dialed 1 Lift the handset 2 Press the programmed Redial key Redial Saved Number To save the last number that you manually dialed e Lift the handset and then dial the appropriate feature access code To redial a saved number e Lift the handset and then dial the appropriate feature access code Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call press a Speed Call Key during a call to send a multi digit password for instance To dial a stored Speed Call number 1 Lift the handset 2 Press a programmed Speed Call key To store a Speed Call number 1 Press the programmed Superkey Press until Personal Keys appears Press Press a personal key that isn t a line key Press Enter the number o E E XD Press the personal key again 8 Do one of the following e To make the number private press e To keep the number visible press 9 Press the programmed Superkey 5304 IP Phone User Guide Speed Call Personal To dial a stored personal Speed Call number 1 2 3 Lift the h
20. s 3 Press To enter an Account Code during a call 1 Press the programmed Transfer Conference key 2 Dial the appropriate feature access code 3 Dial the Account Code digits 4 Press 5 Press the programmed Cancel key Attendant Call Hold Remote Retrieve To retrieve a call placed on Hold by the attendant 1 Lift the handset 2 Dial the appropriate feature access code 3 Dial the digits announced by the attendant Call Park The Call Park feature allows you to place a call in a special hold state You or someone else can then retrieve the call from any extension in the system After parking the call the system can automatically connect you to paging equipment so that you can announce the call to the requested party To park an active call 1 Do one of the following e Press the programmed Call Park feature key e Press the programmed Transfer Conference key and then dial the appropriate feature access code The display shows PARKED followed by the park destination and parking spot index if applicable Example PARKED 1234 02 17 5304 IP Phone User Guide 2 Dial the directory number on which to park the call not required if the number is programmed to a Call Park feature key 3 To inform a user that a parked call is waiting do one of the following e If automatic paging is enabled announce the call and the park retrieve digits shown on the display e If automatic paging is disabled
21. t Me Answer To make a Group Page 1 Lift the handset 2 Press the programmed Direct Page key or dial the appropriate feature access code 3 Do one of the following e To page your prime page group press e To page a specific page group dial the page group directory number 4 Speak to the dialed party after the tone 20 5304 IP Phone User Guide To respond to a Group Page by using Meet Me Answer 1 Lift handset 2 Dial the appropriate feature access code 3 Do one of the following e To respond to a page from your prime page group press e To respond to a page from a specific page group dial the page group directory number Phone Lock Phone Lock prevents access to the features on a phone with the following exceptions e unlocking the set via a user PIN e Hot Desk Login and Logout support and e Emergency Call Notification support Phone Lock has no effect on incoming calls but restricts outgoing calls with the following exceptions e calls to emergency trunk routes and e local operators Most keys on the phone are disabled except for the dial pad and volume keys The following access and keys are disabled e Superkey access e feature access keys e feature access codes and e account codes Before locking a set ensure that e the set is in the idle state there should not be any ongoing call e you do not have any calls on hold or on consultation hold on any line appearance 21 5304 IP Ph
22. t features begin working normally again after you hang up Normal operation resumes when your phone switches back to the primary system If your phone is idle and switched to the secondary system you ll see a flashing rectangle on the display The rectangle remains until the switch to the primary system is complete TIPS FOR YOUR COMFORT AND SAFETY Don t cradle the handset Prolonged use of the handset can lead to neck shoulder or back discomfort especially if you cradle the handset between your ear and shoulder Protect your hearing Your phone has a control for adjusting the volume of the handset receiver Because continuous exposure to loud sounds can contribute to hearing loss keep the volume at a moderate level 5304 IP Phone User Guide CUSTOMIZING YOUR 5304 IP PHONE Ringer Control To adjust the Ringer Volume while the set is ringing e Press UP or Down To adjust the Ringer Pitch while the set is idle 1 Press the programmed Superkey 2 Press until Ringer Adjust appears 3 Press twice 4 Press UP or Down 5 Press the programmed Superkey Note The handset must be in the cradle to access Ringer Adjust Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset e Press UP or Down Speaker Volume Control To adjust the Speaker Volume when making an on hook call or during a paging call e Press UP or DOWN Display
23. the appropriate feature access code 3 Dial the number of the station to which Do Not Disturb is to apply 4 Hang up To deactivate Do Not Disturb from a remote station 1 Lift handset 2 Dial the appropriate feature access code 3 Dial the number of the station with Do Not Disturb activated 4 Hang up Override To use Override when you encounter busy or Do Not Disturb tone e Press the programmed Intrude feature key 19 5304 IP Phone User Guide Paging To use Paging 1 Lift handset 2 Press the programmed Pager feature key 3 Dial the Paging zone number if required 4 Make the announcement Direct Paging Direct Paging allows you to page a party through the party s handsfree speaker If the paged party has Off Hook Voice Announce enabled the page will be heard even when the party is on a handset To page a party 1 Lift the handset 2 Press the programmed Direct Page feature key or dial the appropriate feature access code 3 Dial the extension number 4 Speak to the dialed party after the tone Group Paging Meet Me Answer Group Paging allows you to page a group of telephones through their built in speakers You can belong to as many as three paging groups with one group designated as your prime group When you need to respond to a Group Page but don t know the identity or extension number of the paging party use the Meet Me Answer feature You have up to 15 minutes after receiving the page to use Mee
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