Maytag MAH8700A Washer User Manual
Contents
1. Board Output Test While in Service Mode pressing the Spin Speed key will begin the Board Output Test This test turns ON a specified output after a key press Pressing the Spin Speed key again cancels the test Only one output can be ON at any time All outputs will be turned OFF after five 5 minutes of inactivity When the Rotary Cycle Selector knob is set to Super Wash and the Rotary Cycle Selector knob is pressed the main relay will be toggled either from ON to OFF or from OFF to ON When the Rotary Cycle Selector knob is set to Normal to check the fabric softener fill This output will remain ON until the Rotary Cycle Selector knob is pressed again to turn OFF the output The control will not allow the machine to fill past the High water level e Pressing the Rinse amp Spin key will turn ON the heater if the water level is above the Heater Safety Level If the water level is below the Heater Safety Level a warning beep will be given and the heater will not be turned ON The heater output will remain ON until the Rinse amp Spin key is pressed again to turn OFF the output While performing the Board Output Test in Service Mode follow this quick reference chart to check respective function and the Rotary Cycle Selector knob is pressed the hot Selection Component Function water valve will be turn2. Rotating the Rotary Cycle Selector knob in either direction will cycle through the list of codes one code at a time with no wrap Once an initial direction is selected by the user either Clockwise or Counterclockwise subsequent movements of the knob in the same direction will show older codes If the user changes direction and turns the Rotary Cycle Selector knob in the opposite direction the more recent code will be displayed If rotation is continued to the limits of the list the display will remain at the top or the end of the list A pair of dashes will be displayed at the end of the list of codes when the control reaches the top it will again show d A code generated during the current cycle will be displayed with the Spin Speed LED turned ON If no cycle is currently running a code generated during the previous cycle will be displayed with the Spin Speed LED turned ON Access Other Features While a diagnostic code is displayed if the Rotary Cycle Selector knob is pressed and held the machine will display the number of cycles since the diagnostic code occurred Clear Diagnostic Codes To clear the diagnostic codes list press the Delay and Chime keys for 3 seconds while viewing the list Diagnostic Codes Diag Description Trigger Action to be Code taken The water level fails to drop PEs below the Low a ck a 1 No Drain Water level reset 26 WWI NOt Dral ithi Troubleshooting
3. System Relay failure 34 Heater Relay failure 36 Over Current is detected 3E Motor won t turn Voltage for motor control 91 bus is over specified limit Voltage for motor control 92 bus is under specified limit June 2006 2006 Maytag Services Troubleshooting Procedures A WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power Service Mode Service Mode enables service personnel to verify the operation of the washing machine and diagnose problems Service Mode can be entered in the middle of any wash cycle without interrupting the cycle While in Service Mode the technician can cancel the current cycle set a continuous running mode start a variety of special service tests and view diagnostic displays Enter Exit Service Mode To enter Service Mode press the Chime and Extra Rinse keys for 3 seconds or until the control beeps NOTE The washer must be ON before Service Mode can be entered The motor speed will be displayed when started motor not running display will be 0 The present state of the machine will not be changed i e the current cycle in progress will not be interrupted and only the display will change All LED s will be turned OFF except the Door Lock LED it will continue to display the condition of the door lock To exit Service Mode 1 Press Chime and Extra Rinse key
4. If present see Will Not Drain See Board Output Test or Quick Spin Test Before test make sure that the tumbler is empty If it doesn t tumble after the test above check unbalanced load scenario machine control board and motor Check for loose connections at pressure switch motor tach harness motor control and machine control board terminal connections CN8 CN9 CN3 See Component Testing Procedures Check motor windings resistance See Component Testing Procedures At CN9 pins 1 amp 3 3 0 ohms Pins 1 amp 2 3 0 ohms Pins 2 amp 3 3 0 ohms Check belt No Waiter Fill Test water fill See Board Output Test Check to make sure water supply is turned on fully Check electrical circuit and connections at the water valve and pressure switch Check for kinks in inlet hoses Check for clogged inlet screens Visually check hot cold pre and bleach valves separately for fill Check for low water pressure May be dependent on pressure entering home Variations may occur due to usage in the home at the time machine is used Check for frozen pipes and hoses Check resistance of water valve coils See Component Testing Procedures Check pin 2 of CN7 with pin 1 2 3 or 4 of CN10 Normal is 1 18K ohms Check for loose connections at the pressure switch or on the machine control board at CN3 See Component Testing Procedures June 2006 2006 Maytag Services Troubleshoo
5. oO d 994 YOSN3S YOLK ANd YOLOILOYd YOLOILOYd June 2006 13 16026882 2006 Maytag Services RPL 16026127
6. ohm resistance seen To exit 1 Press Chime and Extra Rinse keys for 3 seconds again or Press the Power Off key or Unplug the machine After five 5 minutes of inactivity user key presses in Service Mode the machine will exit the Service Mode and resume normal operations Pressing the Power Off key will completely exit Service Mode If a cycle is running cancel the cycle Pressing the Rotary Selector knob while running a test will pause the individual test while remaining in Service Mode A power loss during Service Mode will cancel this mode June 2006 2006 Maytag Services Wiring Schematics A WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power NOTE Series 10 11 do not have connector CN11 or MEMS PCB originally Series 12 Nid 400d Mid NIVA lt gt 118 a gt 119 gt yng 3RN j 10H AWA OR Zz Oe oO 4 MOT EARTH 10N9 YOSNIS YOLYYJAWIL UIA N HOSINS N3d0 3S0 19 400C 13 dR m INSIS TUOSNIS YOLOA ONO HOSNSS HOLON Oe
7. within 15 p minutes before TOCeaures a spin begins The door Door failed to Displays LO See fails to unlock after 3 Will Not Unlock unlock attempts Troubleshooting Procedures Continuous fill of Displays nF 12 minutes See No Water Fill 3 No Fill Total fill of 14 Troubleshooting minutes Procedures June 2006 2006 Maytag Services Diag Description Trigger Action to be Code taken Displays FL See Will Not Lock Troubleshooting Procedures Not Used Input signal from water level sensor is out of range Washer will beep and pause the wash cycle Not Used Unbalance or cabinet hit detected during final The door lig Door failed to lock after 3 fails to lock attempts Displays LE See No Water Fill Troubleshooting Procedures Water level sensor fault Never exceeded Will display dc spin which 400 rpm due to See Wet Clothes prevented an unbalanced Troubleshooting the spinner load Procedures from exceeding 400 rom Water level in the machine is believed to be above the overflow level When this condition is detected the machine will automatically begin pumping water out until it falls below the overflow level First check to see that water valve is not stuck If water valve is OK check water level sensor Water sensor level fault See Clear Diagnostic Codes Disconnec
8. Only Board T Output 5 Test System Check Press Spin Speed Press Power Off Press Rinse amp Spin Press Rinse amp Test or Display Quick Spin Test To Start or Hold Press Delay and Rinse amp Spin To Cancel or resume Press Delay and Rinse amp Spin or press Power Off Test Advance to next step Temp during cycle to advance l Hold Quick Press Rotary Cycle Press Rotary Spin Test Selector during test Cycle Selector step Fast Press Wash Rinse Press Power Off Time Temp to start test Down Press Wash Rinse June 2006 2006 Maytag Services SE displays d Spin again Diagnostic Code Display Initial All Diagnostic Rotate Rotary Cycle N A Codes Selector either direction Cycle Count Press and hold Rotary Release Rotary No for Cycle Selector while Cycle Selector Diagnostic diagnostic code is returns to Code displayed diagnostic code display Clear All Press Delay and N A Diagnostic Chime together while Codes displaying diagnostic codes Display Press Soil Level Press Soil Software Level Version Cycle Count Press Chime N A 16026882 RPL 16026127 Troubleshooting Procedures A WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power Quick Spin Test While in Service Mode press Dela
9. Selector set to r A aS pressed the Lock position will be displayed UL if Super Wash Door position OP or CL unlocked LO if locked aa Cycle e When the Rotary Cycle Selector knob is set to a ector 7 Whites and the Rotary Cycle Selector knob is ee y Ha pressed the High water level will be displayed 0 reac pee Lock state UL or LO if below level 1 if above level The High water Rotar C cle level is defined as the over flow water level Sedo e When the Rotary Cycle Selector knob is set to Rotar C zle Wrinkle Control and the Rotary Cycle Selector psa Pi et to 0 if below knob is pressed the Medium water level will be Whites Press High water ie displayed 0 if below level 1 if above level Rotary Cycle level level 1 if The Medium water level is defined as the minimum Beleco above level water level needed such that the heater can be turned ON only MAH8700 and MAH9700 models Rotary Cycle boats have heaters acon i Medium water 0 if below e When the Rotary Cycle Selector knob is set to ATince vontre level level 1 if Colors and the Rotary Cycle Selector knob is Press Rotary Cycle above level pressed the Low water level will be displayed _0 if Selector below level _1 if above level The Low water level Rotary Cycle pape is defined as the reset water level Ate to L ter level i n e When the Rotary Cycle Selecto
10. 27 Front Load Washer Technical Information MAH8700A e Due to possibility of personal injury or property damage always contact an authorized technician for servicing or repair of this unit e Refer to Service Manual 16026126 for detailed installation operating testing troubleshooting and disassembly instructions 4 amp amp CAUTION All safety information must be followed as provided in Service Manual 16026126 A WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power Hot Cold 0 Warm Wam 10 Warm Cold ato Cold Coid Cold Cold 7 i Chime WastyRinse Temp Spin ppoe Soil Level QU MAG y _ iertune Model s SSCSLSCWMAH8700A O 10 Amp Features Tumble Pattern Spin Speed Gente o Z o oo O y y Ooo ef DrainOnly CP O ef Weight Ibs o O June 2006 1 16026882 2006 Maytag Services RPL 16026127 Component Testing Procedures 4 amp amp WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power NOTE See Machine Control Board on next page for pin and connector locations Mustration Component Test Procedure Results N a E Door Switch a E Water Valves Heater Relay MEMS Sensor 16026882 RPL 16026127 Unplug harness connector and test from wire insert
11. Door Lock nlock turn OFF the tumbling Press Wash Rinse Note All tumble speeds are assumed to be 45 rpm Temp Door Lock Lock Door e Pressing the Chime key will unlock the door and turn Rotary Cycle 1 press Fabric ON all the LED s above the Chime key This output will Selector set to Bleach Valve Softener Fill 2 attempt to unlock one time if safe to do so Whites Press and Cold press valves e Pressing the Wash Rinse Temp key will lock the door Rotary Cycle Water Valve OFF and all the Wash Rinse Temp LED s will turn ON Selector Pressing the Chime key will unlock the door and the all 1 press heater the Chime LED s will turn ON ON if water level e When the Rotary Cycle Selector knob is set to Whites Press Rinse amp Spin Heater high enough 2 and the Rotary Cycle Selector knob is pressed the bleach valve and the cold water valve will be turned ON press heater OFF 16026882 10 RPL 16026127 June 2006 2006 Maytag Services Troubleshooting Procedures A WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power Display Diagnostic Codes The diagnostic code display can be toggled ON and OFF from Service Mode by pressing the Rinse amp Spin key and rotating the Rotary Cycle Selector knob The display will show a d
12. all sensor fault Motor failure Over current Voltage for motor control bus is over specified limit Voltage for motor control specified limit Machine control is attempting to drive the motor but is not seeing any tach response Visual check shows motor is not moving Machine control does not see Over Current is detected Motor won t turn Voltage for motor control bus is over limit Voltage for motor control bus is under specified limit Display E3 Evaluate wire harness for loose or unhooked connections If machine has separate motor control perform self diagnostic motor test See Display Sr Replace machine control board Displays 3E Check the motor windings the speed sensor wiring connections or Control Board Display 2E Replace Machine Control Board Display 2E Replace Machine Control Board Exit Service Mode Door lid switch detected open during cycle when Motor tach thermistor failure Optional oO 16026882 RPL 16026127 Door switch i read as open and the door locked switch read as locke signal exists 25 without motor running Tach signal exists without torque comma or when not expected Abnormal high low temp S See Door Lock Test Troubleshooting IS d Procedures Displays bE nd Replace Motor Control Board Displays tE anl Loose or pinched
13. des If the consumer observes codes on display see table below LED Display Description Diagnostic code LO Door failed to unlock after 2 3 attempts nF Continuous fill of 12 minutes Total fill of 14 3 minutes LED Description Diagnostic Display code The water level fails to drop below the Low Water nd level reset within 15 1 minutes before a spin begins 16026882 RPL 16026127 FL LE OE E2 dc od dL dS bE tE E3 Sr Hr 3E 2E 2E Door failed to lock after 3 4 attempts Water sensor level fault 8 A fault is detected in the water level sensor Da frequency shows the ta water level is at or above the overflow level A key is sensed to be pressed more than 30 seconds the key will be assumed to be stuck Never exceeded 400 rpm 10 due to an unbalanced load The door has not been opened after two complete wash cycles Door swi tch 17 was not seen open since the last two final spins Open door lock switch with 18 motor running Door switch is read as open and the door locked 22 switch is read as locked Motor tach signal exists 25 without motor running Abnormal high low temp or 29 ohm resistance seen Machine control is attempting to drive the motor but is not seeing any tach response Visual check shows motor is moving Locked Hall Sensor fault 2E not
14. ed ON This output will remain Rotary Cycle ON until the Rotary Cycle Selector knob is pressed Selector set to Super Main Rel ON to OFF or again to turn OFF the output The control will not allow Wash Press Rotary AI Reay OFF to ON the machine to fill past the High water level Cycle Selector e When the Rotary Cycle Selector knob is set to Wrinkle Rotary Cycle Control and the Rotary Cycle Selector knob is pressed st f PE i Selector set to 1 press valve the cold water valve will be turned ON This output will i Hot Water nnp ond epee a ae Normal Press ON 2 press remain ON until the Rotary Cycle Selector knob is Rotary Cycl Valve Ive OFF pressed again to turn OFF the output The control will otary CCIE vave i not allow the machine to fill past the High water level Selector e When the Rotary Cycle Selector knob is set to Rotary Cycle st Delicates and the Rotary Cycle Selector knob is Selector set to Cold Water 1 press valve pressed the bleach valve will be turned ON This output Wrinkle Control Valve ON 2 press will remain ON until the Rotary Cycle Selector knob is pressed again to turn OFF the output The control will Press Rotary Cycle Selector valve OFF not allow the machine to fill past the High water level Rotary Cycle e When the Rotary Cycle Selector knob is set to Hand Selector set t
15. ill Not Drain Check for restricted drain system In cold climates check for frozen drain hose Check for 120 V at the pump when a spin cycle is selected Check pump motor winding resistance See Component Testing Proceduress Normal resistance is about 14 2 ohms 7 Check that the machine control correctly senses the water level in the washer See Board Input Test Check drain pump See Board Output Test Check the machine control board connections at CN10 Pin 6 for the pump Should see 120 V See Component Testing Procedures Check tub to pump hose for twist in hose Wrong Water Temperature Check that both faucets are turned on fully Make sure water heater is set to deliver a minimum of 120 F 49 C hot water at the tap Also check water heater capacity and recovery rate If the water heater is located a long distance from washer the water line may need to be purged prior to starting wash cycle Too Hot Too Cold This washer uses a reduced amount of water while the control board meters the incoming flow to regulate the actual temperature of the water in the tub This may appear to be significantly warmer cooler than expected Make sure the temperature selection is correct Disconnect inlet hoses from the Water Valve and clean the valve screens of any debris 16026882 RPL 16026127 Troubleshooting Procedures A WARNING To avoid risk of electrical shock personal injury or death disconnect powe
16. ine control board terminal connections CN5 and CN6 See Component Testing Procedures Replace machine control board Leaking Make sure inlet hose connections are not leaking Check for rubber gasket damage due to over tightening Check standpipe for leak Wrap a dry rag around the standpipe opening If rag becomes wet leak is fault of home plumbing Be sure the standpipe is capable of accepting the incoming flow of water from the clothes washer Make sure end of drain hose is correctly inserted and secured to drain standpipe Check internal hose connections fill drain systems dispenser hoses amp clamps Check rubber boot Remove reposition and reinstall if necessary Check for possible kinked dispenser to outer tub hose Hot water pressurization may force door open No Tumble Start normal cycle with an empty machine and allow a fill to check tumble See Board Output Test or Quick Spin Test Before test make sure that the tumbler is empty Check for loose connections at machine control board pressure switch motor tach harness and motor control Check motor windings resistance See 16026882 RPL 16026127 Component Testing Procedures At CNQ pins 1 amp 3 3 0 ohms Pins 1 amp 2 3 0 ohms Pins 2 amp 3 3 0 ohms Check belt Faulty main control board Faulty motor Will Not Spin Check to make sure the door is fully closed Check for water left inside the clothes washer
17. ion side of connector Pin 6 and Pin 3 of CN3 Check voltage at Pin 6 and Pin 4 of 13K ohms 70F 21C 2 5V DC Door Open 5V DC Door Closed 0V DC Unplug harness connector and test from wire insertion side of connector Pin 7 of CN10 and Pin 3 of CN5 Pin 8 of CN10 and Pin 3 of CN5 Check voltage and frequency at Pin 6 and Pin 7 of CN3 60 ohms 60 ohms Reset water level 2 5V DC 25 8 KHz Check voltage and frequency at Pin 6 and Pin 8 of CN3 Reset water level OV DC or 3 75V DC 2 5V DC 25 8 KHz Check voltage at Pin 4 and Pin 3 of Unplug harness connector and test from wire insertion side of connector Pin 1 and Pin 2 of CN9 Pin 1 and Pin 3 of CN9 Pin 2 and Pin 3 of CN9 Any 2 Pins 1 2 3 on Motor Connector During drain check voltage at Pin 1 of CN5 and Pin 6 of CN10 120V AC Check voltage at Pin 1 and Pin 1 2 4 of CN10 120V AC when each valve operates Unplug harness connector and test from wire insertion side of connector Pre valve Pin 3 of CN10 and Pin 2 1100 ohms 1100 ohms Bleach valve Pin 4 of CN10 and Pin 2 of CN7 Main valve Pin 1 of CN10 and Pin 2 of CN7 1100 ohms 1100 ohms 120V AC Check voltage at Pin 1 of CN5 and Pin 1 of CN6 During water heat check voltage at Pin 1 of CN5 and Pin 2 of RYO Unplug harness connector and test from wire insertion side 120V AC 120V AC Less than 1 ohm Check voltage at Pin 1 and Pin 5 of Approximatel
18. lure and continue blinking until the Quick Service Cycle test has reached the end Any diagnostic code logged during this test will result in failure of the test but will not necessarily stop the test During the Quick Service Cycle pressing the Spin Speed key will advance to the next step Pressing the Rinse amp Spin and Spin Only keys will suspend the machine at the current step for up to 10 minutes or until Delay and Chime keys are pressed All LED s should flash ON and OFF while the system is suspended or on hold LED Switch Test While in Service Mode press the Delay key to start a LED Switch Test All the LED s can be toggled or slewed by pressing the key associated with the LED or set of LED s All keys including the Power Off button must be pressed within 5 minutes for this test to pass PA will be displayed for five 5 seconds once all keys have been pressed and the test is completed Following 20 seconds of inactivity at any point this test will exit without any display The Power Off button must be pressed twice within 30 seconds to cancel this test Switch Action Delay Press once Chime Press 3 times Extra Rinse Press once Soil Level Press 3 times Spin Speed Press 6 times Wash Rinse Press 6 times Temp Rinse amp Spin Press once Spin Only Press once Prewash Press once Extended Spin Press once eae z cle Rotate 1 full revolution clockwise Rata
19. o 1 press valve Wash and the Rotary Cycle Selector knob is pressed Delicates Press Bleach Valve ON 2 press the pre wash valve will be turned ON This output will Rotary Cycle valve OFF remain ON until the Rotary Cycle Selector knob is Selector pressed again to turn OFF the output The control will Rotary Cycle not allow the machine to fill past the High water level 1 press valve e When the Rotary Cycle Selector knob is set to Quick Selector set to Hand Pre Wash ON 2 press Wash and the Rotary Cycle Selector is pressed the Wash Press Rotary Valve valve OFF drain pump will be turned ON This output will remain Cycle Selector ON until the Rotary Cycle Selector knob is pressed Rotary Cycle 1 press Drain again to turn OFF the output Selector set to Quick Orain pum Pump ON 2 e Pressing the Delay key will turn ON the motor and the Wash Press Rotary p press Drain Delay LED This output and the LED will remain ON until Cycle Selector Pump OFF the Delay key is pressed again to turn OFF the output 4s press Motor When activated the machine will tumble for 5 seconds in Press Delay Motor on 2 press the CW direction pause for 2 seconds tumble in the Motor OFF CCW direction for 5 seconds pause for 2 seconds 1 Attempt to repeating this pattern until Delay key is pressed again to Press Chime
20. ontrol board See Component Testing Procedures Check electrical connections at door lock switch assembly and machine control board CN10 See Component Testing Procedures Will Not Unlock Push door closed to make sure nothing from inside is pressing against it which may keep it from unlocking Door locked from water level too high Opening door will result in water draining from door opening Check for water remaining in the drum If water is present inside drum see Will Not Drain Check if temperature inside the drum is higher than 50 C 122 F If there is no problem with temperature check wiring of machine control June 2006 2006 Maytag Services board and door lock switch Drain manually by removing drain hose clamp Display shows LO Press Power Off button to turn off the washer and unplug and reconnect washer Press any key to turn ON the washer If LO is displayed machine control board and door lock switch should be checked Place washer into Service Mode and check for diagnostic codes 4 18 amp 22 See Service Mode Check electrical connections at door lock switch assembly and machine control board CN10 See Component Testing Procedures Check door lock system See Board Output Test Check the output voltage of door lock coil If 120 V present change door lock switch If 120 V not present change machine control board See Component Testing Proceduress W
21. r knob is set to Pn c oe OV WATSONS a le ei Hand Wash and the Rotary Cycle Selector knob ERA ri is pressed the level of Tub unbalance will be displayed UC if balanced UO if unbalanced Uo Rotary Cycle wise will be displayed during the time when the machine Selector set to Tub bal UC i Porn is correcting for the unbalance e g slowing down to Hand Wash Meee gece Balanced uo redistribute the load or to get to a lower spin speed Press Rotary Cycle if Unbalanced Once the situation has been corrected i e the load Selector has begun tumbling or the lower speed has resulted Press Delay key Water Degrees F in an acceptable amount of balance UC will once temperature again be displayed ae Cycle e When the Delay key is pressed the water x e ector set to Water temperature will be displayed in Degrees F Delicates Press temperature Degrees C Fahrenheit Rotary Cycle e When the Rotary Cycle Selector knob is set to Selector e Delicates and the Rotary Cycle Selector knob is All cycle LEDs are eiai ee empty pressed the water temperature will be displayed in off press Rotary atest re Geri degrees C Celsius Cycle Selector equeneyhiz serene cd June 2006 9 16026882 2006 Maytag Services RPL 16026127 Troubleshooting Procedures A WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power
22. r to washer before servicing unless testing requires power Vibration Walking Noise e Check for proper load size and distribution e Check for proper installation e Verify unit has new motion sensor control board e Check vent flappers for foam present on flapper Check for loose pump to bracket screws Check for stripped pump mounting bolts Check location of top suspension springs Check console for broken plastic locating tabs check for front panel noise add foam as needed e Check if debris is present in pump causing noise e Check dampers inserts front grey rear green e Clean floor and check condition of rubber feet e Do Paper Test Place paper strips under front feet of washer pull them out while in Quick Spin Test at highest rpm Adjust feet to hold paper Rubber Feet Leaving Marks on Floor e Use a pencil eraser to remove mark e Walk washer into location do not drag Additive Cups Full of Water e Asmall amount of water in cups is normal e Remove and wash dispenser tray removable cup and rinse cap e Level washer Buttons do not Respond e Option and Function buttons respond differently according to each cycle e Child Lock feature has been selected To disable feature press and hold Wash Rinse Temp and Spin Speed simultaneously until a beep is heard e When display shows End only the Power Off button will function Press Power Off and make new cycle selections Consumer Information Co
23. ry Cycle 1 position counterclockwise Selector Rotary Cycle Press once Selector Power Off Press once June 2006 2006 Maytag Services Troubleshooting Procedures A WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power Board Input Test While in Service Mode pressing the Spin Only key will begin the Board Input Test This test turns on a specified output after a key press Pressing the Spin Only key again cancels the test Display shows in While in Service Mode follow chart to check respective function When the Rotary Cycle Selector knob is set to Super Wash and the Rotary Cycle Selector knob is pressed the door position will be displayed OP if e When the Rotary Cycle Selector knob is set to Super Wash the LED lights up Revolve Rotary Cycle Selector knob clockwise until all LED s are OFF then press Rotary Cycle Selector knob to display frequency reading 2560 means 25 60 Hz washer empty Frequency value drops as water rises While performing the Board Input Test in Service Mode follow this quick reference chart to check respective functions open CL if closed Selection Function Display e When the Rotary Cycle Selector knob is set to Rotary Cycle Normal and the Rotary Cycle Selector knob is
24. s for 3 seconds again or 2 Press Power Off button or 3 Unplug the machine To pause while in Service Mode Pressing the Rotary Cycle Selector knob while running a test will pause the individual test Access Service Tests and Diagnostic Features while in Service Mode The following table summarizes special tests and features available in Service Mode along with methods of activation and cancellation A more detailed description of each test can be found in the text following the table Reference the text or symbol indicated in the Test or Display column with the text and symbols indicated in the text following the quick reference table for a more detailed explanation Test or Display To Start To Cancel or Hold or resume Quick Press Wash Rinse Press Power Off E Service Temp and Soil Level also exits Cycle Service Mode Hold Quick Press Rinse amp Spin Press Rinse amp Service Cycle Step and Spin Only together Spin and Spin Only ka LED Switch Test Press Delay for 3 seconds then individual buttons to test Turn Rotary Cycle Selector clockwise the LED s around it will be toggled Turn Rotary Cycle Selector counterclockwise the 7 segment LED s toggle Press Rotary Cycle Selector all of the LED s around the Rotary Cycle Selector will be toggled Press Power Off twice after starting test Board 1 Input J Test Press Spin Only Press Spin
25. t and reconnect the Difficulty in washer power cord reading memory at power supply outlet If condition still exists replace machine control board 16026882 RPL 16026127 Will not remember machine settings Troubleshooting Procedures A WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power Diag Description Trigger Action to be Code taken Display E2 See LED Switch Test Check connection of keypad to control board Replace console if necessary A key is sensed to be pressed more than 30 seconds the key will be assumed to be stuck Stuck Key The door has not Door Lid been opened switch was co ae aes Will display od If not seen vels Door door open sensed open since acer was not Ero will clear the last two seen open since Check door lock final spins the last two final spins Check for loose wire connections Clear the diagnostic code and recheck if reoccurs see Door Lock Test Check door lock system See Board Output Test Check the output voltage of door lock coil If normal change door lock switch If not normal change Machine Control Board Detected door lock switch open during cycle when not expected Open door lock switch with motor running Diag Description Trigger Action to be Code taken Motor Drive failure Locked H
26. ting Procedures A WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power Tub Full of Suds Check for restricted drain system See Will Not Drain and Will Not Spin Check for loose wire connections at control board and pump Check to see if belt is off motor and pulley Use high efficiency or low sudsing detergent specially formulated for front load washers Reduce detergent amount for that specific load size and soil level Towel loads have a minimal amount of soil present and typically create more suds Use drain pump and cold water to empty tub See Board Output Test Run the clothes washer through another complete cycle using the coldest water tablespoon of salt and no detergent Wet Clothes Very small clothes loads can cause unbalanced loads Add additional towels Excessive suds may have been present due to not using high efficiency detergent Reduce amount of detergent usage See Will Not Spin Drain Only or Low Spin Speed was selected Will Not Lock Door not all the way closed or not properly aligned Possible laundry load is too large to close door Place washer into Service Mode and check for diagnostic codes 4 18 amp 22 See Service Mode Check door lock system See Board Output Test Check the output voltage of door lock coil If normal change door lock switch If not normal change main c
27. y 2 5V 2 2V 2 8V Check voltage at Pin 1 and Pin 4 of Approximately 2 5V 2 2V 2 8V 2 June 2006 2006 Maytag Services Component Testing Procedures A WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power Machine Control Board MEMS Sensor Motor Normal resistance is approximately 3 0 Q between any 2 pins 1 2 or 3 on motor June 2006 3 16026882 2006 Maytag Services RPL 16026127 Troubleshooting Procedures A WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power Will Not Start Plug cord into live electrical outlet Check for proper voltage Check fuse or reset circuit breaker Push any key to turn ON the clothes washer and press the Rotary Cycle Selector knob to start the clothes washer Close door and push the Rotary Cycle Selector knob to start the clothes washer Check to see if the clothes washer is in a pause soak or suds period in the cycle Wait briefly and it may start If washer is in suds period SudS will display instead of the time remaining Check for restricted drain system If there is an electrical problem in the drain system nd error will occur after 15 minutes Check water supply Check the line screen and water valve screen Check for loose connections at mach
28. y and Rinse amp Spin keys to start a Quick Spin Test Quick Spin Test steps follow e Start spinning and after reaching a maximum spin speed e Stay at maximum spin speed for 2 minutes and stop Quick Spin Test II If the Rotary Cycle Selector knob is pressed during the Quick Spin Test the machine will hold at the next highest index speed for 10 minutes 1 minute on early MAH8700 s At the end of Hold time the machine will resume and finish the Quick Spin Test To cancel the Hold and allow the Quick Spin Test to continue press the Delay and Rinse amp Spin keys While any test or cycle is running in Service Mode pressing the Wash Rinse Temp key will advance the program to the next cycle stage Cycle stages are located at key locations in the machine operation As the program is advanced it will index as follows The end of each fill the same as the beginning of a tumble session for Wash or Rinse at the beginning of a drain session at the beginning of a spin session at this position check the water level if over reset level drain first before entering the spin function at the beginning of a fill session at the beginning of Bleach fill at the beginning of Fabric Softener fill and every 3 minutes during the tumble sessions Wash and Rinses XE While in Service Mode pressing the Wash Rinse Temp and Soil Level keys for 3 seconds will start a Quick Service Cycle This will be a quick check of all s
29. ystems If display shows od then open and close door Pressing Spin Speed key will advance to the next cycle The following steps are performed Display shows SC Hot water for 5 seconds and then turn off Cold water for 5 seconds and then turn off Bleach valve for 5 seconds and then turn off Softener dispenser using cold water and bleach water for 5 seconds and then turn off Turn ON Cold valves until the control detects proper water level During this time tumble at 45 rpm for 5 seconds in a clockwise direction pause for 2 seconds tumble at 45 rpm for 5 seconds in a counterclockwise direction pause for 2 seconds Continue pattern until the water level is detected Minimum time for this segment to be 5 seconds After water height is achieved continue tumble pattern for another 14 seconds If the washer is equipped turn ON heater for first 5 seconds of this tumble pattern Advance Hold Quick Spin Step Fast Time Down Test Quick Service Cycle ONS a 16026882 RPL 16026127 the washer to next step if water is not connected to machine 6 Drain and spin to maximum speed Machine will achieve maximum speed using the safest fastest method 7 Display a PA Passed continuously for 5 seconds if no diagnostic codes were logged during the test Washer will return to the normal Service Mode at the end of the 10 second period The SC in the display will blink as an indication of fai
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