Lucent Technologies partner advanced communications system Marine Radio User Manual
Contents
1. VMMsqs 777 NightSvc Messages LNR SNR Park DND GCallP GCall 2 Hunt 1 Sales Parts Customer Servicel ID Name ID Inspect Lock VMBox CF 1022 Fax 48 MS Cover ExHold Loudspk 13 14 15 CC1 CC2 Backup 07 08 09 10 11 12 01 02 03 04 05 O06 Intercom Intercom Ext PARTNER 18 Telephone VMMsgs5 777 DND Priv CC Messages ExtV5 23 Ext 22 Ext 10 Lou Joe Pat SNR 14 VIOB Music LNR 10 11 12 13 Intercom Intercom Ext Intercom Autodialer is programmed with Intercom Auto Dial and Manual Signaling buttons for 31 extensions the order of extensions has been changed to begin with extension 11 on the top left button The user s 18 button telephone has 5 individual lines assigned the other 11 buttons are used for Intercom Auto Dialing and dial code features PARTNER CA48 Intercom Autodialer o Ext tt lo Ext 22 Jo ExtVS 33 0 Sally 0 Joe 0 Sean a Ext l2 lo Ext 23 6V5 24 a Lo T ke O Steve Ext 13 o Ext 24 o Ext 35 O Ted 0 Dawn O Rich o Ext 14 u Ext 25 o Ext 36 0 Linda2. SAMPLE Template Instructions Do Not Disturb F 01 DND e If desired write in line number dial code feature or auto dial number O 04 Privacy F 07 Priv a e If desired write in Line Ringing Imm Del or No from Form B2 gt DEL VMS Cover F 15 VMSCover m If desired write in Line Access Restriction Out In or No from Form B2 m gt IN Voice Interrupt on Busy Talk Back F 18 VIOB 3 Account Code Entry F 12 ACE Background Music F 19 Music Call Forwarding Call Follow Me F 11 XX XX 1 CF XX XX Call Park I XX 3 Call Pickup I 6 XX Conference Drop F 06 Contact Closure 1 F 41 Contact Closure 2 F 42 Direct Line Pickup Active Line I 68 Direct Line Pickup ldle Line I 8 Exclusive Hold F 02 ExHold Fax Management I XX FAX XX Group Calling Ring Page I 7 G or 1 7 G GCall g Group Hunt Ring Signal 1 77 G or 1 77 G Hunt g Group Pickup I 66 G P U Grp g Intercom Autodial I XX or I XX Ext XX Last Number Redial F 05 Loudspeaker Paging I 70 Manual Signaling F 13 XX or F 13 XX 1 Message Light Off F 10 XX 4 Message Light On F 09 XX 4 Recall F 03 Recall Save Number Redial F 04 SNR Simultaneous Paging I 70 SPage Station Lock F 21 1 Lock Touch Tone Enable F 08 TT EN Voice Mail Messages I 777 VMMsgs 777 Voice Mailbox Transfer F 14 VMBox F Featur
3. Form C3 PARTNER 18 18D Phone Make as many copies as you need Use template_and or checklist For additional instructions see pages 8 through Check Desired Features Also write in extension or group number Lucent Technologies Bell Labs Innovations Template Instructions SAMPLE Night Service Button 503 NightSvc Vee eer ee aie F Outgoing Call Restriction Button 114 1 OCR ired i number dial code feature or auto dial number e If desired write in Line Ringing Imm Del or No from Form B2 DEL i n tai Nake Da e If desired write in Line Access Restriction a eL eal Out In or No from Form B2 Caller ID Name Display F 16 E Do Not Disturb F 01 S Privacy F 07 2 VMS Cover F 15 Voice Interrupt on Busy Talk Back F 18 PARTNERSTSD only Account Code Entry F 12 2 ACE Background Music F 19 2 Music Call Forwarding Call Follow Me F 11 XX XX 24 CF XX XX g g g g Call Park I XX 3 Park 4 Requires Call Pickup I 6 XX Pickup XX Auto Dial O L L Conference Drop F 06 Drop Se i i Contact Closure 1 F 41 2 CC1 extension O O oO O Contact Closure 2 F 42 2
4. if Different than Default If Different than Default If Different than Defaults Group Assignments z T I S l 3 a en ih ce i 3 Ple IS amp Write line numbers in each column to show desired Write line numbers for Line Access Restriction 8 ST al ay rs o gt S Ig Line Ringing options 302 5 st Zh Slr Sl 8 Pa g z D JE z 2 jo fox ogRlo 5 S 5 S ES a n a SrISEIBSElS ala aleual e 2 gyrlclsH IlsS S eoxu lt o Soaopeezl amp ezi s2 p 8s PM Hoelo erle solz oSo g ej Ooslos esli yes 5 plal gt gt GSFelese OE aS 215 812 55 gjej LEIS ep o T rE 52 5s gsjez 228 o2l5 SS eo j Elz Seles No Restriction SEIS S 21SS ESle2 51S 2e zlezla lgi la i Slza 5358 28 25 2 e2 S lt 25E asles SiS8eis ses sa Oe lazl 2f 25 SH 25 F 25 B 2ZE 2 2S 6 238 85 Lines Outaol incoming 1 8 1 8 1 4 1 4 1 617 utgoing Immediate No Rin No Access NR NAY Ev nav avl Nav Av Nav Naw mediate Delayed oRing Not Assigned only only NAV Write S for Spanish or F for French Use Line Assignment 301 to remove lines from or assign lines to extensions Write IN for Inside Only or LOC for Local Only to indicate restrictions for all outgoing calls on all lines Write list number 1 8 Also see Disallowed Phone Number Lists 404 _ Write list number 1 8 Also see Allowed Phone Number Lists 407
5. Function Button to Press Display Description Pause P Pauses for 1 5 seconds before dialing the rest of the stored number Recall R Sends a timed switchhook flash useful for your telephone company s custom calling features Stop S Interrupts the dialing sequence until the code is dialed again Touch Tone Enable T Sends touch tones on a rotary line Form A System Configuration 7435 Required for PARTNER Advanced Communications System For additional instructions see Lucent Technologies Bell Labs Innovations 1 Customer Billing Name 6 Features Customer is most interested in most important first 2 Installation Address 3 Contact Name Phone 3 4 Person to be Trained Phone Alternate Trainee s Name Phone C __ 5 Sold by Lucent Technologies Sales Force Salesperson s Name Phone Dealer C 7 System Lines Line Write the Telephone Numbers Hunt Write User s Name for Personal Identify other Local Telephone Jack in order customer desires AA Group j or Owned Line or Identify Equipment Caller ID Company Subscription Services write no for Dedicated Line i e g Repeat Call 1 Check if desired Also see Earm B AA Extension 6 column 2 Check if desired Also see tem 9 and RLLPAR ER MAIL or PARTNER MAIL VS column 3 Write group number 1 6 covering this line Also see Hunt Group
6. Write group number 1 4 Write group number 1 4 If a loudspeaker is connected_and Sjmultaneous Paging is desired Vv put appropriate extensions in Calling Group 1 Also see Simultaneous Paging A Write group number 1 6 E Check off the same PARTNER MAIL or PARTNER MAIL VS extensions indicated on Form B1 NA NR CTP Assignments Default Assigned or Active English Not Assigned or Not Active No Restriction Centralized Telephone Programming Form C1 PARTNER 34D Phone Make as many copies as you need U ATI and or checklist For additional instructions see pages through i3 Check Desired Features Also write in extension or group number Lucent Technologies Bell Labs Innovations Template Instructions SAMPLE Night Service Button 503 NightSvc If desired write in line number dial code feature or auto dial number ae 04 Outgoing Call Restriction Button 114 1 OCR If desired write in Line Ringing Imm Del or No from Form B2 gt DEL Wake Up Service Button 115 Wake If desired write in Line Access Restriction aS IN Caller ID Inspect F 17 Out In or No from Form B2 Caller ID Name Display F 16 Do Not Disturb F 01 paunbey q37 Privacy F 07 VMS Cover F 15 Voice Interrupt on Busy Talk Back F 18 Account Code Entry F 12 2 ACE Background Music F 19 2 Music Call Forwarding Call Follow Me F 11 XX XX 24 CF XX XX Call Park I XX 3 Park 4 Requir
7. e System Password 403 By default no password is programmed to override dialing restrictions and to turn Night Service on and off Write 4 digits if password is desired _ e Star Code Dial Delay 410 By default the system inserts a 0 second delay after a valid Central Office star code when it autodials Write number 1 5 of seconds if a longer delay is desired or NO if this feature should not be active e Music on Hold 602 By default the Music on Hold jack on the processor module is active Write No if the jack is deactivated 9 Line Coverage If VMS AA is checked on Form A Item 7 specify the following VMS Hunt Delay 506 By default VMS answers calls after 2 rings Write Del if calls ring 4 times before VMS answers VMS Hunt Schedule 507 By default VMS is on all the time Check if Day only or Night only is desired Day only Night only 12 Installation Date 13 Order Nos 14 Sales Support Representative s Name 10 Auxiliary Equipment System Check if applicable Battery Backup Caller ID Devices Loudspeaker Paging Number of zones Magic on Hold Music on Hold 602 must be active _ Uninterruptible Power Supply SMDR If checked specify the following if appropriate SMDR Record Type 608 By default all calls are included on call reports Write Out if only outgoing calls are reported SMDR Output Format 610 By default up to 15 digits are
8. For additional instructions see jpage 15 External Hotline 311 Required if External Hotline 311 is checked on Form B1 Write Extension Jack number specified on Form B1 and the corresponding telephone number to be assigned to Personal Speed Dial Code 80 for that extension Ext Jack Telephone Number NOTE An External Hotline phone is a standard phone that dials the specified telephone number when the handset is lifted Lucent Technologies Bell Labs Innovations Forced Account Code List 409 Form D Number Lists Required only if Forced Account_Code Verification is desired For additional instructions see Account Code up to 6 digits Write Description Entry Account Code up to 6 digits Write Description Account Code up to 6 digits Write Description 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 1 Valid entries are 0 9 write for wildcard press Hold to program 66 Form E System Speed Dial Numbers f 7435 Optional for PARTNER Advanced Communications System For additional instructions see Lucent Technologies Bell Labs Innovations To Dial
9. Music on Hold 602 If Music on Hold is Not Active or no audio source is connected callers on hold hear silence 9 Line Coverage VMS AA If VMS AA was specified in Item 7 you can change the number of times that the phone should ring before the voice messaging system answers You also can specify that the system should answer only when Night Service is off Day only or when Night Service is on Night only If Day only or Night only is selected be sure to specify a Night Service Button 503 for extension 10 on Form C to activate this feature 10 Auxiliary Equipment System Check boxes that apply for auxiliary equipment connected to the control unit or to system wiring All appropriate hardware and software must be purchased separately Battery Backup In some countries battery backup is available to allow the customer to connect an external battery to keep the complete system operational during a commercial power failure If it is available and the customer wants battery backup check this box Caller ID Devices If the customer wants to connect a Caller ID device such as a PC to process Caller ID information directly to a system line check this box A separate wiring run is required to connect each device directly to the network interface jack for a line Loudspeaker Paging If the customer wants a loudspeaker paging system check this box If the loudspeaker paging system supports multiple zones indicate the number o
10. On system phones press 3 digit code On standard phones press 3 digit code while receiving intercom dial tone Name Company Telephone Number Name Company Telephone Number Name Company Telephone Number 1 You can dial System Speed Dial numbers that are marked with at any time regardless of 2 Telephone number can be up to 28 digits including 0 9 and special dialing functions dialing restrictions placed on your extension System Speed Dial numbers are programmed by the see of instructions for detailed information System Manager report problems and suggested revisions to your System Manager 518 456 051 Issue 1 January 1997
11. s voice mailbox after four rings The 208 option provides more flexibility because calls are routed after the number of rings specified with VMS Cover Rings 117 if the extension has VMS Cover on The user also can turn on Do Not Disturb to send calls on the owned line immediately to VMS coverage Write User s Name for Personal or Owned Line or Identify Equipment for Dedicated Line For a personal owned or dedicated line write the user name or equipment description for example Fax otherwise leave blank If another user provides backup call coverage on the line note the name of that user in parentheses Use Form B2 to record custom extension assignments Check if Caller ID Service Check this column to indicate lines on which local telephone company Caller ID service is provided For dial code features that support this service see 8 System Settings Receptionist answers calls during business hours If Yes be sure to record settings on these forms that will allow the receptionist to answer the phone before automatic coverage is applied Number of Lines 104 This programming procedure should be used only for installation using it later erases custom settings for all extensions After installation use Line Assignment 301 to assign lines Transfer Return Rings 105 The transfer return extension is identified on Form B1 Write Transfer Return Ext No 306 Outside Conference Denial 109 To
12. write A Assigned in this column Always use this feature for Fax and modem extensions Abbreviated Ringing 305 System phones only By default a new call rings only once when a phone is in use Abbreviated Ringing is Active the line button light flashes until the call is answered or the caller hangs up To change the default so a new call rings repeatedly write NA Not Active in this column Forced Account Code Entry 307 System phones only If a user should be required to enter an account code before placing an outside call write A Assigned in this column Distinctive Ring 308 Standard devices only By default outside intercom and transferred calls each have their own ringing pattern Distinctive Ringing is Active To change the default so that all calls ring the same write NA Not Active in this column Automatic VMS Cover 310 If PARTNER MAIL or PARTNER MAIL VS is installed and an extension should automatically be covered when its calls are not answered write A Assigned in this column To program a VMS Cover button to turn coverage on and off at an extension see Form C Voice Interrupt on Busy 312 System phones only To identify an extension as being eligible for intercom calls while busy with another intercom or outside call write A Assigned in this column Line Ringing CTP The default is immediate ringing for all individual lines at all extensions For each e
13. 0 Hank 0 Mark o Ext 15 o Ext 26 o Ext 37 Hans O Ji 0 Nan a Ete lo ExtVS 27 5 Ext 38 l Kim 0 Paul 0 Eve m o Ext 17 o Ext 26 o Ext 39 o O0 Don O Mike O Bil H o Ext 18 o Ext 29 o Ext 40 o 0 Raoul O Kyle O Zack 4 a EXtVS 19 a Ext 30 log MSVS 41 a Laura O Kathy 0 Deb B a Ext 20 a Ext 2 Lila John a Ext 21 o ExtvS 32 0 Fran Button Feature Summary This section lists button features in order by feature type and feature name For each feature the first line shows the following information The name of the feature m Whether a button with lights is required or recommended a An abbreviation that can be entered on the Form C templates The entries needed to program the feature on a button Some features can include a two digit extension number shown as xx or a single digit group number shown as 8 Extension 10 Features These features can be assigned only to the phone at extension 10 Auto dialing and dial code features can also be used at extension 10 of particular interest are the Intercom Auto Dialing and Manual Signaling features which use button lights to show extension calling activity Night Service Button JE NightSvc 503 Turns Night Service on and off Phones in the Night Service Group ring immediately when the feature is active regardless of normal ringing To use Night Service extension
14. Extensions 505 1 6 4 Check desired line for 206 or enter line owner s extension number for 208 Also see PARTNER MAIL or PARTNER MAIL VS column Lucent Technologies Bell Labs Innovations Form A System Configuration 435 Required for PARTNER Advanced Communications System For additional instructions see pages pl and 8 System Settings Write response on line for each item Receptionist answers calls during business hours Write Yes or No Number of Lines 104 By default 3 lines per PARTNER ACS processor module 2 lines per 206 module and 4 lines per 400 module are assigned to each extension Write number if different from default Transfer Return Rings 105 By default a transferred call rings 4 times before going to the transfer return extension Write number 0 9 0 no return if different from default Outside Conference Denial 109 By default a conference call can include 2 outside parties Write No if 2 outside parties are not allowed VMS Cover Rings 117 By default a call rings 3 times before going to the user s mailbox Write number 1 9 if different from default e Ring on Transfer 119 By default the caller hears ringing when the call is transferred Write NA if Music on Hold or silence is desired Toll Call Prefix 402 By default 0 or 1 must be dialed before the area code for a long distance call Write No if 0 or 1 is not required 3
15. if Form B2 identifies Disallowed or Allowed List Assignments For additional instructions see Lucent Technologies Bell Labs Innovations Disallowed Phone Number Lists 404 Required only if Disallowed List Assignment 405 is specified on Form B2 Write the telephone numbers that users are prevented from dialing Allowed Phone Number Lists 407 Required only if Allowed List Assignment 408 is specified on Form B2 Write the telephone numbers that users can dial regardless of assigned restrictions Entry Telephone Number Entry Telephone Number Entry Telephone Number Entry Telephone Number Entry Telephone Number Entry Telephone Number Entry Telephone Number jEntry Telephone Number 1 Telephone Number can be up to 12 characters including 0 9 and Write for wildcard press Hold to program Lucent Technologies Bell Labs Innovations Emergency Phone Number List 406 Write Emergency Phone Numbers that can be dialed from any phone that has access to an outside line regardless of assigned restrictions Telephone Number Person Place 1 Telephone Number can be up to 12 digits 0 9 2 Telephone Number can be up to 28 characters including 0 9 and special dialing functions You can have more than 10 External Hotlines Form D Number Lists Required if Form B1 identifies External Hotlines
16. prevent all users from conferencing with more than one outside party write No in the space provided VMS Cover Rings 117 This feature applies to all intercom calls transferred calls that is outside calls transferred by VMS AA and inside transferred calls and outside calls on owned lines those specified using Line Coverage Extension 208 for extensions that have VMS Cover or Automatic VMS Cover 310 active Ring on Transfer 119 If Ring on Transfer is Not Active callers hear silence unless Music on Hold is activated and an audio source is connected to the processor module Toll Call Prefix 402 If dialing a O or 1 to make long distance calls is not required write No in the space provided System Password 403 Whoever knows the password can place any type of call at any time regardless of dialing restrictions NOTE If a System Password is programmed it must be entered to turn Night Service on and off Also users at Night Service Group extensions must enter the password before placing outside calls except Marked System Speed Dial numbers and numbers on the Emergency Phone Number List Star Code Dial Delay 410 Contact the local telephone company to determine whether there is a delay after a star code is dialed but before returning a second dial tone as a prompt for the user to enter more digits Write in the number of seconds 1 5 to match the delay interval in the space provided
17. prevent users from dialing specific telephone numbers or categories for example calls to 976 exchanges for pre recorded messages such as horoscopes and calls to 900 area code chat lines Examples of Disallowed List Entries Preventing Calls to 976 Exchange Numbers Entries needed if O or 1 toll prefix is required if O or 1 toll prefix is not required 976 976 0976 0 976 1976 1 1976 LI t976 O 976 Preventing Calls to 900 Area Code Entries needed if O or 1 toll prefix is required 0900 1900 if O or 1 toll prefix is not required 900 Preventing International 011 Calls Entry needed 011 Preventing Use of a Specific Local Telephone Company Feature Consisting of a and Two or Three Digits Entries needed for star codes for example Caller ID Blocking x67 x67 1167 Allowed Phone Number Lists 407 Allowed telephone numbers are exceptions to restrictions For example you might put 976 numbers on a Disallowed list but allow dialing of 976 1212 for weather reports Or you might restrict an extension to local dialing only but assign an Allowed list to permit the user to call specific customers or suppliers Emergency Phone Number List 406 You can create a list of emergency numbers that can be dialed at any time by any extension that has access to an outside line The list can have up to 10 entries Emergency numbers override all other dialing restrictions including Night Servi
18. printed for dialed numbers in the Number field of the call report Write 24 if a maximum of 24 digits is desired PARTNER Contact Closure Adjunct If checked write in the number 1 4 below to specify Operation Type for each Contact Closure as appropriate OperationType Contact Contact 613 Closure 1 Closure 1 1 1 second on 2 3 seconds on Vv 3 5 seconds on 4 Toggle Backup Restore PC Card If checked write Active if Automatic System Programming Backup 123 is desired 11 Notes Write any additional information that you want to communicate to the installer Telephone No Form B1 stem Extensions Required for PARTNER Advanced Communications System For additional instructions see Lucent Technologies Bell Labs Innovations Identify Telephone Identify Auxiliary Equipment Attached to this Extension Attached to this Extension Write Transfer Write in Return Other Ext No Write Name Description Equipment 306 FAX Machine Extension 601 Contact Closure Group 612 19 External Hotline 31 1 4 Doorphone 1 604 8 Alert Extensions 606 for Doorphone 1 Alert Extensions 606 34 Button Display 2 Intercom Autodialer 18 Button Display 2 12 Button Display 2 Cordless Wireless Call Waiting 316 Alert Extension PARTNER MAIL PARTNER MAIL VS Answering Machine Extra Alert Doorphone 2 605 8 for Doorphone 2 AA Extension 607 9 for H
19. this Extension Check the appropriate column to indicate the type of phone If a system and standard phone are combined on an extension check the two appropriate Identify Telephone columns If a phone and an auxiliary device are combined on the extension check the appropriate Identify Telephone and Identify Auxiliary Equipment columns Identify Auxiliary Equipment Attached to this Extension Except as noted check the appropriate column to indicate the type of auxiliary equipment Call Waiting 316 Standard phones only By default the system s Call Waiting feature is set for Not Active To change the default check extensions with standard phones that are to receive a tone while on a call to indicate a second incoming call External Hotline 311 Check the extensions to be used as External Hotlines Specify the telephone number that is dialed automatically from each External Hotline on Form D Hotline 603 Write Hotline in the Write Name Description column and write T for touch tone or R for rotary in the Standard column under Identify Telephone to indicate the phone type A hotline extension should have a standard touch tone or rotary phone a hotline alert extension can have any phone type PARTNER MAIL Check the 2 4 or 6 extensions used to connect the PARTNER MAIL system and write VMS in the Write Name Description column NOTE In addition to the VMS extensions you must specify an extensio
20. 10 must be programmed with a Night Service button Night Service Group extensions should be identified on Form B2 Outgoing Call Restriction Button T OCR 114 Allows the user at extension 10 to change the outgoing call restriction for a particular extension An Auto Dial button with lights must be programmed for each extension to be changed Wake Up Service Button Jk Wake 115 Allows the user at extension 10 to schedule an intercom call to a target extension at a designated time If Music on Hold 602 is active music is played when the phone is answered otherwise nothing is heard Auto Dialing Features Auto Dial numbers can include the digits and special functions that you store by pressing Pause moma Stop Gpkr Recall and Touch Tone Enable To store an intercom number you must press the left button before entering the extension number Only one Auto Dial number for an extension can be stored on the buttons available at an extension for both the phone and Intercom Autodialer Auto Dialing Outside Phone Number XXX XXXX Places a call to an outside telephone number Outside telephone numbers can be up to 28 digits If a dial out code is required to dial outside numbers for example on PBX or Centrex lines include it in the stored number followed by pauses if necessary Auto Dialing PBX Centrex Feature Code xxx NAME Dials a PBX Centrex feature code To program the butt
21. 3 Park Call Pickup I 6 XX Pickup XX Auto Dial button for Conference Drop F 06 Drop each Contact Closure 1 F 41 2 CC1 extension Contact Closure 2 F 42 2 ccl 2 ee Direct Line Pickup Active Line I 68 DLPA recom Direct Line Pickup Idle Line I 8 DLPI mended but not required Exclusive Hold F 02 ExHold Extension Fax Management I XX 2 FAX XX number can Group Calling Ring Page I7 G or 1 7 G GCall g be pro grammed Group Hunt Ring Signal I 77 G or 1 77 G Hunt g as Auto Dial button Group Pickup I 66 G P U Grp 9 4 You can Intercom Autodial I XX or I XX 2 Ext XX program the Last Number Redial F 05 LNR origination nsi Loudspeaker Paging I 70 Loudspk extension Manual Signaling F 13 XX or F 13 XX 2 MS XX the Intercom Intercom Ey Teh a a a pa a ea Te OHO OOo J oUoOJ oOoO oOoO oOO Specify Automatic Line Selection only or both inati Message Light Off F 10 XX 5 MsgOff XX nace i Message Light On F 09 XX 5 D destination MsgOn XX extension Recall F 03 Recall 5 You can Save Number Redial F 04 SNR program the Simultaneous Paging I 70 SPage extension Identify extensions programmed as shown Stat
22. CC2 a h T o Direct Line Pickup Active Line I 68 DLPA recom E Direct Line Pickup Idle Line I 8 DLPI mended but not required Exclusive Hold F 02 ExHold 3 Extension O L O Fax Management I XX 2 FAX XX number can T o L o Group Calling Ring Page I7 G or 1 7 G GCall g grammed Group Hunt Ring Signal I 77 G or 1 77 G Hunt g ei Dial Group Pickup I 66 G P U Grp 9 4 You cah g o O Intercom Autodial I XX or I XX 2 Ext XX program the Last Number Redial F 05 LNR origination L t O L E Loudspeaker Paging I 70 Loudspk only or both Int Int Manual Signaling F 13 XX or F 13 XX 2 MS XX Sree ep p E Message Light Off F 10 XX 5 MsgOf XX and n z Ext Message Light On F 09 XX 5 MsgOn XX acaba Recall F 03 Recall 5 You can Save Number Redial F 04 SNR program the Simultaneous Paging I 70 SPage oer Station Lock F 21 2 Lock Touch Tone Enable F 08 TT EN Voice Mail Messages Button I 777 VMMsgs 777 Voice Mailbox Transfer F 14 VMBox F Feature button G Group I Left Intercom button XX Extension Specify Automatic Line Selection Identify extensions programmed as shown Form C4 PARTNER 6 Phone Make as many copies as you need Use template_and or checklist For additional instructions see pages 8 through Lucent Technologies Bell Labs Innovations Check Desired Features Also write in extension or group number
23. Line I 8 DLPI number can Exclusive Hold F 02 ExHold crammed a Fax Management I XX 2 FAX XX Auto Dial Group Calling Ring Page I 7 G or 1 7 G GCall g oe Group Hunt Ring Signal 1 77 G or 1 77 G Hunt g program the Group Pickup I 66 G P U Grp g ouman Intercom Autodial I XX or I XX 2 Ext XX only or both Last Number Redial F 05 LNR ne origina Loudspeaker Paging I 70 Loudspk destination Manual Signaling F 13 XX or F 13 XX 2 MS XX extension You can Message Light Off F 10 XX 5 MsgOff XX program the Message Light On F 09 XX MsgOn XX extension Recall F 03 Recall number Save Number Redial F 04 SNR Simultaneous Paging I 70 SPage Station Lock F 21 2 Lock Touch Tone Enable F 08 TT EN Voice Mail Messages Button I 777 VMMsgs 777 Voice Mailbox Transfer F 14 VMBox F Feature button G Group I Left Intercom button XX Extension m J ps D re S D a Specify Automatic Line Selection Identify extensions programmed as shown Form C7 MLS 12 12D Phone Lucent Technologies Bell Labs Innovations Make as many copies as you need Use template_and or checklist For additional instructions see pages 8 through Check Desired Features Also write in extension or group number SAMPLE Night Service Button 503 NightSvc T late Ins
24. Lucent Technologies Bell Labs Innovations PARTNER Advanced Communications System Release 1 0 System Planner 518 456 051 Issue 1 January 1997 Copyright 1997 Lucent Technologies All Rights Reserved Printed in U S A Notice Every effort was made to ensure that the information in this Planner was complete and accurate at the time of printing However information is subject to change Trademarks PARTNER PARTNER MAIL PARTNER MAIL VS and PassageWay are registered trademarks of Lucent Technologies Ordering Information The order number for this Planner is 518 456 051 To order additional copies call 1 800 457 1235 or 1 317 361 5353 For information on how to order other reference materials see the PARTNER Advanced Communica tions System Programming and Use guide Support Telephone Number In the continental U S Lucent Technologies provides a toll free customer hotline 24 hours a day Customers can call the hotline at 1 800 628 2888 if they need assistance when programming or using the system Consultation charges may apply Outside the continental U S customers should contact their Lucent Technologies Representative or local Authorized Dealer 518 456 051 Issue 1 January 1997 Contents Introduction Form C8 MLS 6 Telephone Form D Number Lists Form E System Speed Dial Numbers Introduction Setup decisions for the PARTNER Advanced Communications System ACS
25. Message Light On F 09 XX MsgOn XX extension Specify Automatic Line Selection Recall F 03 Recall number Identify extensions programmed as shown Save Number Redial F 04 SNR Simultaneous Paging I 70 SPage Station Lock F 21 2 Lock Touch Tone Enable F 08 TT EN Voice Mail Messages Button I 777 VMMsgs 777 Voice Mailbox Transfer F 14 VMBox F Feature button G Group I Left Intercom button XX Extension m J ps D re S D a Form C8 MLS 6 Phone Make as many copies as you need Use template_and or checklist For additional instructions see pages 8 through Lucent Technologies Bell Labs Innovations Check Desired Features Also write in extension or group number F SAMPLE T late I empate nsiructions l Do Not Disturb F 01 DND e If desired write in line number dial code feature or auto dial number O 04 Pri m ae Tiss as rivacy F 07 Priv 8 e If desired write in Line Ringing Imm Del or No from Form B2 gt DEL VMS Cover F 15 VMSCover m Ft i 7 Beas a gt If desired write in Line Access Restriction gt IN Voice Interrupt on Busy Talk Back F 18 VIOB a Out In or No from Form B2 Account Code Entry F 12 1 ACE Background Music F 19 Music Call Forwarding Call Follow Me F 11 XX XX 1 CF
26. XX XX Call Park I XX 3 Call Pickup I 6 XX O O E L Conference Drop F 06 O g oO oO Contact Closure 1 F 41 Contact Closure 2 F 42 Intercom Intercom Direct Line Pickup Active Line I 68 O O Direct Line Pickup Idle Line I 8 o T Ext Exclusive Hold F 02 ExHold Fax Management I XX FAX XX Group Calling Ring Page I 7 G or 1 7 G GCall g f ee Group Hunt Ring Signal I 77 G or I 77 Q Hunt g Specify Automatic Line Selection Group Pickup I 66 G PIU Grp g Identify extensions programmed as shown Intercom Autodial I XX or I XX EXtXX Last Number Redial F 05 Loudspeaker Paging I 70 Manual Signaling F 13 XX or F 13 XX 1 Message Light Off F 10 XX 4 Message Light On F 09 XX 4 Recall F 03 Recall Save Number Redial F 04 SNR Simultaneous Paging I 70 SPage Station Lock F 21 Lock Touch Tone Enable F 08 TT EN Voice Mail Messages I 777 VMMsgs 777 Voice Mailbox Transfer F 14 VMBox F Feature button G Group I Left Intercom button L Line XX Extension Button with lights is recommended but not required 2 You can program the origination extension only or both the origination and destination extension 3 Extension number can be programmed as Auto Dial button 4 You can program the extension number Form D Number Lists PAGE Required
27. aracters display on MLS model phones Letters A 21 N 62 B 22 0 63 C 23 P 71 D 31 Q 72 E 32 R 73 F 33 S 74 G 41 T 81 H 42 U 82 43 V 83 J 51 W 91 K 52 X 92 L 53 Y 93 M 61 Z 94 Numbers blank 11 0 00 5 50 1 10 6 60 2 20 7 70 3 30 8 80 4 40 9 90 Lucent Technologies Ext Jack No Bell Labs Innovations For additional instructions see pages Identify Extension Settings Identify Line Ringing CTP Option if Different than Default If Different than Default and Required if you want to change oes settings from defaults Form B2 Customized Extension Settings P7495 Identify Restrictions Permissions Identify If Different than Defaults Group Assignments S l ER 3 2 pe ier a ea gle Iz a Write line numbers in each column to show desired Write line numbers for Line Access Restriction B Efl al ay D i inoi i oS lt S S S D a S F Line Ringing options 302 wil egg i a pone Sa Tye ener a Sleslz Se2 2 2_ s8 SZ SelB8leelcelsel ee P Helo l2 zle Solen oo e2e aeslosS SSIJES sloglels z 5 5 ESlISEISEMR Sloslaecle sa OFT I SOE O onlo tee SLISSE ODo amp Jaads oa OL IS S Sle zegi SBleEs No Restriction OF le Pls 212 SIESlESlal S g Sele ZlLaysx sxuls gt al5Sgs E ge S 5a ga 6 la2l lt fo u0 SH5 25 5 F5 a lzc 2 2Sla 28 S Lines Outaol cant 1 8 1 8 1 411 4 1 6 17 j utgoing ncom
28. ation from Line Ringing and Line Access Restriction on Form B2 fill out Form C as follows Make as many copies of each page of Form C as you need Where line and other button assignments are identical for two or more phones of the same type you can use one copy of the form and indicate the extension numbers sharing the programming in the space provided at the bottom of the form a Use either the button template to record the exact location of buttons and the programming assigned to them or the Check Desired Features checklist to identify features to be programmed or both By default lines are assigned to buttons in the following order PARTNER 34D Telephone 13 14 15 7 8 9 10 11 12 1 2 3 4 5 6 PARTNER 18D and PARTNER 18 Telephones 13 14 15 9 10 11 12 5 6 7 8 1 2 3 4 PARTNER 6 Telephone 3 4 1 2 MLS 34D Telephone 13 14 15 9 10 11 12 5 6 7 8 1 2 3 4 MLS 18D MLS 12D and MLS 12 Telephones 13 14 15 9 10 11 12 5 6 7 8 1 2 3 4 NOTE On MLS 12D and MLS 12 telephones only buttons 1 through 10 have lights and can have lines assigned MLS 6 Telephone 1 2 3 4 Indicate the order in which a line is selected when the user lifts the handset or presses to place a call without first pressing a line or button Auto matic Line Selection if the order is to be different than the default outside lines in ascending numerical order followed by intercom Intercom Autodialer The buttons on the Intercom Autodialer are a
29. ce with a System Password NOTE Various factors influence the effectiveness of dialing restrictions Avoid putting 800 numbers in your Emergency Phone Number List If you need to allow restricted users to access 800 numbers put those numbers in an Al lowed Phone Number List instead Important Notices Consult your local phone directory to determine the numbers for police fire and ambulance service because 911 is not available everywhere a When programming emergency numbers and or making test calls to emergency numbers 1 Stay on the line and briefly explain to the dispatcher the reason for the call before hanging up 2 Perform such activities during off peak hours such as in the early morning or late evening Example Emergency List 911 611 local phone company service 555 2345 Boss s home 555 4567 auto club 555 1357 company doctor External Hotline 311 For each extension that has been designated as an External Hotline on Form B1 write the telephone number that is dialed automatically when the handset is lifted Forced Account Code List 409 If an extension has been designated for Forced Account Code Entry 307 on Form B2 the user must dial an account code before an outside telephone number can be dialed Account codes each up to 16 digits in length can be used to associate telephone calls with a particular department or client Account codes print on SMDR call reports and on reports generated by cal
30. ceive calls on specified line No Access User cannot place or receive outside calls on specified line but can receive transferred calls pick up calls on hold or join calls Outgoing Call Restriction 401 Write IN or LOC to indicate restrictions for all outgoing calls on all lines at that extension as follows IN User can make only intercom calls to other system extensions LOC User can make only intercom and local outside calls no calls that require a O or 1 prefix Any available outside lines can still be used to dial numbers on an Allowed Phone Number List assigned to the extension numbers on the Emergency Phone Number List or Marked System Speed Dial numbers Identify Group Assignments To assign extensions to any of the following groups each extension can be in one or more groups write the group number or place a check mark in the appropriate columns Pickup Group Extensions 501 Any extension can answer an intercom transferred or outside call ringing at an extension in the Pickup Group without knowing which extension is ringing and without being in the group Do not put PARTNER MAIL or PARTNER MAIL VS extensions in a Pickup Group Calling Group Extensions 502 A user can ring or page voice signal all extensions in a Calling Group simultaneously or transfer a call by ringing the group Once an extension answers the ringing or paging stops at the other extensions in the g
31. cement If on a button with lights the lights show calling activity at the destination extension 11 12 Dial Code Features Account Code Entry T ACE eature A Allows the user to enter an account code for a call by pressing the button entering up to 16 digits for the account code then pressing the button again If on a button with lights the lights show when the feature is in use Background Music E Music CdD Turns background music on and off at the speaker of an idle system phone If on a button with lights the lights show when the feature is in use Call Forwarding Call Follow me X cFxx xx XX Forwards all calls to the designated extension Unless Do Not Disturb is on phone beeps once each time a call is forwarded You may program originating and destination extension numbers on the button If on a button with lights the lights show when the feature is in use eature DO XX Call Park Park intercom XX Parks a call at a specific extension so it can be picked up from any other extension Call Pickup Pickup XX Intercom 6 XX Picks up a ringing or parked call at the designated extension Caller ID Inspect Tk ID Inspect eau OM When a user at a display phone is area on a call this feature shows Caller ID information for another line if Caller ID information is available on that line without disconnecting the current call or putting it on hold When the feature is active the button light is
32. e button G Group I Left Intercom button L Line XX Extension 1 Button with lights is recommended but not required 2 You can program the origination extension only or both the origination Specify Automatic Line Selection 3 See aries at buen as Auto Dial button Identify extensions programmed as shown 4 You can program the extension number Lucent Technologies Bell Labs Innovations Template Instructions e If desired write in line number dial code feature or auto dial number Form C5 MLS 34D Phone Make as many copies as you need U For additional instructions see pages A T through i3 and or checklist PAGE 5of8 Check Desired Features Also write in extension or group number SAMPLE Night Service Button 503 NightSve gt 04 Outgoing Call Restriction Button 114 OCR e If desired write in Line Ringing Imm Del or No from Form B2 e If desired write in Line Access Restriction O Wake Up Service Button 115 Wake gt DEL O AA Caller ID Inspect F 17 Out In or No from Form B2 Caller ID Name Display F 16 Do Not Disturb F 01 Privacy F 07 VMS Cover F 15 Voice Interrupt on Busy Talk Back F 18 pauinbey G37 Account Code Entry F 12 2 ACE Background Music F 19 2 Music Call Forwarding Call Follow Me F 11 XX XX 24 CF XX XX Requires Call Park I XX
33. ed Pickup Group g 1 4 Last Number Redial LNR eature 0 5 Automatically redials the last outside number dialed up to a maximum of 28 digits This feature can be used only to redial the ast outside number dialed Loudspeaker Paging Loudspk intercom 7 Q Connects the user to the loudspeaker paging system if one is connected to the system Message Light Off MsgOff xx 0O xx Turns off the message light on the phone at the designated extension You can also program an extension number on the button Message Light On MsgOn xx Feature OQ xx Turns on the message light on the phone at the designated extension You can also program an extension number on the button Privacy tk Priv On Prevents other people with the same line from joining calls being conducted at this extension When the feature is active the button light is on This feature overrides Automatic Extension Privacy 304 Recall Recall Ole Recalls a dial tone to access a PBX Centrex feature while on a call on a PBX Centrex line pressing Recall disconnects an intercom call Save Number Redial SNR eature 4 This feature can be programmed onto more than one button Using this feature while on an outside call saves the number dialed into temporary memory The number stays in memory until a different one is saved this feature can be used again to redial the number at any time Unlike Last Number Redial the user must use this feature to
34. es Call Pickup I 6 XX Pickup XX Auto Dial button for Conference Drop F 06 Drop each Contact Closure 1 F 41 2 CCI Sonat Contact Closure 2 F 42 2 CC2 hee Direct Line Pickup Active Line I 68 DLPA balla sii mended bu Direct Line Pickup Idle Line I 8 DLPI not required Exclusive Hold F 02 ExHold 3 Extension Fax Management I XX 2 FAX XX a can Group Calling Ring Page I 7 Gor 1 7 G GCall g grammed Group Hunt Ring Signal I 77 G or 1 77 G Hunt g as auto Dial Group Pickup I 66 G P U Grp g f 4 You can Intercom Autodial I XX or I XX 2 Ext XX program the z origination Last Number Redial F 05 LNR extension Loudspeaker Paging I 70 Loudspk only or both Manual Signaling F 13 XX or F 13 XX 2 MS XX nain Message Light Off F 10 XX 5 MsgOff XX and Message Light On F 09 XX 5 MsgOn XX destiriation Ea ET IE Ea TE of ED Es TEI cal Eq Ee ey Ee El Ey Ey O O Recall F 03 Recall 5 You can Intercom Save Number Redial F 04 SNR program the Ext Simultaneous Paging I 70 SPage a a Station Lock F 21 2 Lock Touch Tone Enable F 08 TT EN Voice Mail Messages Button I 777 VMM
35. f zones Magic on Hold If the customer wants Magic On Hold check this box Magic On Hold includes a one year license that must be renewed annually Uninterruptible Power Supply If the customer cannot afford to lose full communications capability during power outage an uninterruptible power supply UPS should be ordered SMDR If the customer wants to track phone usage in a printed report check this box Before changing SMDR Output Format 610 to 24 digits check the documentation for the call accounting device to verify that 24 digit output is supported PARTNER Contact Closure Adjunct If the customer wants a Contact Closure Adjunct check this box Backup Restore PC Card If the customer wants to be able to back up system programming check this box Form B1 Supplemental Instructions System Extensions This form provides basic information for each system extension To customize line restrictions or other extension settings you must also use Form B2 Write Name Description Write a user name or a description for auxiliary equipment Such as Fax VMS or Conference Room to be installed at the extension If system display phones should show the name description of the caller for internal calls write the 20 characters you want to display check the Check if Ext Name Display CTP column and complete page 3 of 3 Note that MLS model phones display only 12 characters Identify Telephone Attached to
36. gn PARTNER MAIL or PARTNER MAIL VS extensions to any other Hunt Groups to any Calling or Pickup Groups or to the Night Service Group Night Service Group Extensions 504 Check this box if the extension should be in the Night Service Group When Night Service is on incoming calls on assigned lines or pools ring immediately at the extensions in the Night Service Group even if Line Ringing for those extensions is set for delayed ring or no ring Do not put PARTNER MAIL or PARTNER MAIL VS extensions in the Night Service Group Form C Supplemental Instructions Button Templates 8 nS _ a There are eight pages to Form C one page for each type of system phone and one page for an Intercom Autodialer Use Form C to record line button assign ments and to indicate programming for system telephone buttons that do not have lines assigned if the programming is to be performed from extension 10 or 11 during system installation After installation users can program additional features using the instructions on their Quick Reference Cards A telephone button can be programmed as a line button to access an outside line as an Auto Dial button to dial a phone number or a PBX Centrex feature access code with one touch or as a dial code feature button to access a dial code feature with one touch Line buttons must have status lights some fea tures also require buttons with lights see Button Feature Summary Using the inform
37. he extension s outside calls If VMS Cover and Do Not Disturb are both active intercom transferred and outside calls on owned lines go directly to the extension s voice mailbox Exclusive Hold ExHold Oe Places a call on hold and prevents other extensions with the line from picking it up Group Calling Page GCallP g g Places a voice signaled intercom call to all extensions in the designated Calling Group no transfer capability The caller is connected to the first extension that answers g 1 4 Group Calling Ring GCall g g Places a ringing intercom call to all extensions in the designated Calling Group The caller is connected to the first extension that answers Also can be used to transfer a call to an extension in the group g 1 4 Group Hunting Ring Hunt g g Rings the first available extension in the designated Hunt Group or transfers a call to an extension in the group If unanswered after 3 rings the call moves to the next available extension and so on until the call is answered or until the caller hangs up g 1 6 Group Hunting Voice Signal HuntVS g g Voice signals the first available extension in the designated Hunt Group or transfers a call to the extension with a voice signaled announcement The caller is connected only if that extension answers g 1 6 Group Pickup P U Grp g _ Intercom 6 g Picks up an intercom transferred or outside call ringing at any extension in the designat
38. ing Immediate Del No Rin No Access NR NAY Ev Naw lav NAw lav Nav Nay Immediate elayed oRing Not Assigned only only NAV NAY NAW Write S for Spanish or F for French Use Line Assignment 301 to remove lines from or assign lines to extensions Write IN for Inside Only or LOC for Local Only to indicate restrictions for all outgoing calls on all lines Write list number 1 8 Also see Disallowed Phone Number Lists 404 Write list number 1 8 Also see Form D Allowed Phone Number Lists 407 NO ow Write group number 1 4 Assignments Write group number 1 4 If a loudspeaker is connected and Simultaneous Paging is desired vY Default put appropriate extensions in Calling Group 1 Also see Simultaneous Paging A Assigned or Active Write group number 1 6 E English Check off the same PARTNER MAIL or PARTNER MAIL VS extensions indicated on Form B1 NA Not Assigned or Not Active NR No Restriction CTP Centralized Telephone Programming Lucent Technologies Bell Labs Innovations Identify Extension Settings Identify Line Ringing CTP Option Required if you want to change extension settings from defaults For additional instructions see pages bi and Identify Restrictions Permissions Form B2 Customized Extension Settings 3435 Identify Ext Jack No
39. ion Lock F 21 2 le oe Touch Tone Enable F 08 TT EN Voice Mail Messages Button I 777 VMMsgs 777 Voice Mailbox Transfer F 14 VMBox F Feature button G Group I Left Intercom button XX Extension Form C6 MLS 18D Phone Make as many copies as you need Use template_and or checklist For additional instructions see pages 8 through Check Desired Features Also write in extension or group number Lucent Technologies Bell Labs Innovations Template Instructions SAMPLE Night Service Button 503 NightSvc ee ee ordada on F Outgoing Call Restriction Button 114 1 OCR esired write in line number dial code feature or auto dial number Wake Up Service Button 115 Wake e If desired write in Line Ringing Imm Del or No from Form B2 DEL Caller ID Inspect F 17 e If desired write in Line Access Restriction Out In or No from Form B2 Caller ID Name Display F 16 Do Not Disturb F 01 Privacy F 07 VMS Cover F 15 Voice Interrupt on Busy Talk Back F 18 Account Code Entry F 12 2 ACE Background Music F 19 2 Music 4 Requires Call Forwarding Call Follow Me F 11 XX XX 24 CF XX XX Auto Dial Call Park I XX 3 Park button for each Call Pickup I 6 XX Pickup XX extension Conference Drop F 06 Drop 2 oe Contact Closure 1 F 41 2 CC1 recom mended but Contact Closure 2 F 42 2 CC2 not required Direct Line Pickup Active Line I 68 DLPA 3 Extension Direct Line Pickup ldle
40. l accounting packages If Forced Account Code Verification is desired entries must be made in the Forced Account Code List 409 When the system verifies an account code it compares only the first six digits of the user entered account code to the entries in the Forced Account Code List For a match to be successful the user must dial at least the account code s associated list entry even though the user can dial up to 16 digits for an account code Wildcard entries are allowed on this list 15 Form E Supplemental Instructions System Speed Dial Numbers 16 With System Speed Dialing a user can dial a stored number by pressing four buttons the button on a standard phone followed by a 3 digit code Storing a telephone number as a Speed Dial number lets users dial more quickly Other kinds of numbers such as account codes and other dialing sequences also can be stored as Speed Dial numbers The system allows up to 100 System Speed Dial numbers that everyone on the system can use as well as up to 20 Personal Speed Dial numbers for each extension for the personal use of the extension user Users should record their Personal Speed Dial numbers on their Quick Reference Cards Please have the System Speed Dial Numbers form filled out when the technician arrives to install the system After installation photocopy this form and distribute a copy to everyone using the system Users should keep this form near their phones f
41. ler can leave a message without having to first ring the extension 13 Form D Supplemental Instructions Number Lists 14 Use this form to specify lists of Disallowed Allowed and Emergency telephone numbers Also use this form to identify the phone numbers dialed automatically by External Hotlines NOTE To restrict long distance calling Toll Call Prefix 402 indicating whether you must dial a 0 or 1 to place long distance calls must be set cor rectly see Item 8 Creating Disallowed and Allowed Lists You can create up to 8 lists each of Disallowed and Allowed telephone num bers Each list can have up to 10 numbers 1 Under the List number write a name for the list for example Suppliers 2 In the Telephone Number column write the entries for the list You can specify complete telephone numbers or categories of numbers TO specify a complete number write it exactly as it would be dialed including if needed a dial out code toll call prefix and area code TO Specify a category provide one or more entries to describe an entire class of calls such as an area code or local exchange Preventing calls to a category may require more than one entry to allow for different ways of dialing a number see Examples of Disallowed List Entries After a list has been created it can be assigned to an extension see Form B2 Disallowed Phone Number Lists 404 With Disallowed lists you can
42. n with no lines assigned where a remote maintenance device is installed Write VMS RMD in the Write Name Description column These VMS extensions should be checked on Form B2 Identify Group Assignments VMS Only They must be assigned to Hunt Group 7 using Hunt Group Extensions 505 PARTNER MAIL VS Check the 2 or 4 extensions used for PARTNER MAIL VS and write VMS in the Write Name Description column Note that the PARTNER MAIL VS module is installed in a control unit slot and so takes up 6 extensions Only the bottom 2 or 4 extensions however answer VMS calls the other extensions can be used as guest mailboxes These VMS extensions should be checked on Form B2 Identify Group Assignments VMS Only They must be assigned to Hunt Group 7 using Hunt Group Extensions 505 Extra Alert Check the extensions to which an extra alert such as a light or bell is connected IROB Check the extensions to which an In Range Out of Building protector is connected to prevent electrical surges AA Extension 607 Check the extensions to which automated attendants are connected Contact Closure Group 612 Identify the extensions that can activate Contact Closure 1 and Contact Closure 2 Write Transfer Return Ext No 306 By default a transferred call returns to the originating extension if the call is not picked up To specify a different transfer return extension write the extension number in this column For ex
43. nes assigned to all extensions first followed by personal and dedicated lines Write R if Rotary Dial Pulse Line 201 Leave blank for touch tone lines Line Coverage You can select one per line If desired identify an automated answering option for incoming calls on each line If all calls on a line should be covered by a human operator leave all line coverage columns blank for that line To avoid confusing callers it is recommended that only one of the AA or VMS AA options be used to handle incoming calls throughout the system AA VMS AA Automated attendant which must be purchased separately Automated Attendant service of PARTNER MAIL or PARTNER MAIL VS which must be purchased separately If the receptionist does not answer an incoming call VMS AA lets the caller select an extension or route Programmed using option 1 of Group Call Distribution 206 for Hunt Group 7 Hunt Group VMS Mail orm C Hunt Group sends incoming calls directly to an extension in the specified group 1 6 Programmed using option 1 of Group Call Distribution 206 Voice Mail coverage of personal line by PARTNER MAIL or PARTNER MAIL VS which must be purchased separately Sends unanswered incoming calls directly to the line owner s mailbox NOTE You can use option 3 of Group Call Distribution 206 or Line Coverage Extension 208 to specify VMS Mail lines for ownership With the 206 option calls are routed to the user
44. o all system users Form E should be filled out After the forms are completed take the original and leave a copy with the customer Customer Training In the U S a Lucent Technologies representative will provide training at the customer s place of business when the system is installed and programmed Outside the U S customers should contact their Lucent Technologies Repre sentative or local Authorized Dealer for information about training The repre sentative will demonstrate how to a Handle calls and use system features Program features and phone numbers onto phone buttons a Change the programming for the system and for individual telephones m Use the Quick Reference cards and the Programming and Use guide To prepare for training please tell the customer to Set aside approximately two hours of uninterrupted time for training on installation day preferably in a quiet place away from distractions a Designate one person generally the System Manager and an alternate to participate in the training These persons will then train the rest of the company staff This training will ensure that the customer takes maximum advantage of their new system Thank you for your cooperation Form A Supplemental Instructions System Configuration Salesperson completes items 1 11 Sales Support Representative completes items 12 14 7 System Lines Enter information about individual lines in the table Be sure to list the li
45. of PARTNER model and MLS model phones write P for PARTNER and M for MLS Group Assignments VMS Only 3 Write T for touch tone or R for rotary If Call Waiting is desired check next column 7 To prevent other extensions from interrupting calls assign Automatic Extension Privacy 304 on Form B2 4 Must be standard phone If immediate dialing is required use a dedicated line Do not assign restrictions that 8 Check corresponding alert extensions in next column To prevent outside calls remove all outside lines see prevent dialing the outside number Forced Account Code Entry 307 or groups Also see External Lines Not Assigned on Hotline 311 9 Also write Transfer Return Ext No 306 on this form 5 Standard phone is recommended Write extension number of corresponding alert extension or 70 for loud 10 Write 1 2 or B for Both to identify which Contact Closure the extension can activate speaker paging system in next column Lucent Technologies Bell Labs Innovations Form B1 System Extensions May be used if Ext Name Display is checked on Form B1 page 1 of 3 or page 2 of 3 Character Codes Jack Write 2 Digit Code for Each Character To Be Displayed See Table at Right 36 37 38 39 40 41 Note Only 12 ch
46. on u Caller ID Name Display Tk ID Name Feature D When a user at a display phone is on a call on a line that has Caller ID information available this feature lets the user switch between the caller s telephone number the default display and the callers name if available When the feature is active indicating that the caller s name should be displayed the button light is on Feature Q Conference Drop Drop Drops the last outside party added to a conference call Contact Closure 1 E CC1 Feature 1 Allows user to activate Contact Closure 1 User must belong to Contact Closure Group See Contact Closure 2 E CCc2 Feature Allows user to activate Contact Closure 2 User must belong to Contact Closure Group See Direct Line Pickup Active Line DLPA Intercom 6 8 Allows the user to access a ringing active or held call on a line that is not assigned to the extension Direct Line Pickup is subject to Line Access Restrictions programmed for the extension Direct Line Pickup idle Line DLPI Allows the user to access an idle non busy line that is not assigned to the extension Direct Line Pickup is subject to Line Access Restrictions programmed for the extension Do Not Disturb stk DND featur OD Prevents calls from ringing at the extension When the feature is active the button light is on Intercom calls get a busy signal and outside callers hear ringing Use only if someone else answers t
47. on so the user can access the feature while on a call specify R on Form C before the feature code and include the Recall signal on the Auto Dial button Fax Management Fax xx Gatercom XX Transfers calls to the fax machine at the designated extension with one touch If on a button with lights the lights show when the fax is busy or when it is having trouble and not answering for example when it is out of paper Intercom Auto Dialing Ring Ext xx Xx Places a ringing intercom call to an extension or transfers a call If on a button with lights the lights show calling activity at the destination extension Intercom Auto Dialing Voice Signal ExtVS xx xx Places a voice signaled intercom call to the extension s phone speaker or transfers a call with a voice signaled announcement If on a button with lights the lights show calling activity at the destination extension Manual Signaling Ring MS xx eature 1 G XX Beeps the designated extension If the user presses hiercom first pressing the button places a ringing intercom call to the extension or transfers a call If on a button with lights the lights show calling activity at the destination extension Manual Signaling Voice Signal i MSVS xx eature 1 3 amp XX Beeps the designated extension If the user presses hiercom first pressing the button places a voice signaled intercom call to the extension or transfers a call with a voice signaled announ
48. or reference when placing calls General Guidelines Each System Speed Dial number is assigned a 3 digit code from 600 699 For example suppose employees frequently call Acme Supplies and Acme s telephone number is stored for code 620 To call Acme a user simply dials If Acme moves or the phone number changes program the new telephone number and users still dial to reach Acme Record the following information for each System Speed Dial number Name Company Write the name of the person or company to which the number belongs For other types of numbers such as account codes enter a description of the number Column Marked System Speed Dial Numbers If users should be able to call a particular System Speed Dial number regardless of any dialing restrictions placed on their extensions mark the number so it can be dialed at all times Mark the number by placing a check mark in this column and by pressing before the number when storing it For marked numbers the stored number does not appear on a display phone when a user dials the Speed Dial code Account codes cannot be marked Telephone Number Write the number exactly as it should be dialed Numbers can be up to 28 digits including the digits and the special dialing functions discussed next To store a telephone number include the dial out code toll call prefix and area code if needed along with the number Special Dialing Functions
49. otline PassageWay IMPORTANT A system display phone is required for programming at extension 10 or 11 Extension 10 typically is the receptionist s extension Extension 11 is recommended as a second programming extension typically the System Manager s extension 1 If checked see Form Bt Page 3 of 3 6 Also write Transfer Return Ext No 306 on this form usually extension 10 Also see Form B2 Identify 2 If there is a mix of PARTNER model and MLS model phones write P for PARTNER and M for MLS Group Assignments VMS Only 3 Write T for touch tone or R for rotary If Call Waiting is desired check next column 7 To prevent other extensions from interrupting calls assign Automatic Extension Privacy 304 on Form B2 4 Must be standard phone If immediate dialing is required use a dedicated line Do not assign_restrictions that 8 Check corresponding alertextensions in next column To prevent outside calls remove all outside lines see prevent dialing the outside number Forced Account Code Entry 307 or groups Also vee For Df External Lines Not Assigned enorme Hotline 311 9 Also write Transfer Return Ext No 306 on this form 5 Standard phone is recommended Write extension number of corresponding alert extension or 70 for loud 10 Write 1 2 or B fo
50. r Both to identify which Contact Closure the extension can activate speaker paging system in next column Lucent Technologies Bell Labs Innovations Form B1 System Extensions Required for PARTNER Advanced Communications System For additional instructions see Identify Telephone Identify Auxiliary Equipment Attached to this Extension Attached to this Extension gt l er l 4 rz I pa 6 2 o o co D R Les let li a rds Dlo 2 238 Zg lele Write an S g ols o gt 2 g go Transfer T S S T pe a a x Oja Ljou gio o ol a Q 2 1 2 S TIT g UE c sc 5 or 2S 2 8 D Ela s SSS e7921 2 5 2 Write in Return Ajz B Ea Zlo 228 2 ole c or z gle gege F2 als cj eclic ece S r D wuwu S o ol sieges sleg g so Other Ext No Write Name Descripti S5 SS S S5 2 s S osz zSz S8 S 252 gSlSg p D c A i rite Name Description a S ala alalS s glS pille zg 2 x SyS calale Equipment 306 SEVIS VMAS S hIS CSC C iG E z256 25 25 28 30 l i 31 32 l l l 33 l l 34 i T T T 35 f I 36 37 38 l l l 39 l l 40 T T T 41 I I 1 If checked see Form Bi Page 3 of 3 6 Also write Transfer Return Ext No 306 on this form usually extension 10 Also see Form B2 Identity 2 If there is a mix
51. roup Do not assign extensions connected to auxiliary equipment PARTNER MAIL PARTNER MAIL VS or External Hotlines to a Calling Group If a loudspeaker paging system is connected and Simultaneous Paging is desired put all desired system phones with speakers in Calling Group 1 NOTE When the user voice signals an extension that has a system phone the phone beeps and the user s voice is heard through its built in speaker System phones are the only ones that can be voice signaled Hunt Group Extensions 1 6 505 Calls can ring or be transferred to the first non busy extension in a Hunt Group A call rings at an extension in a Hunt Group three times if it is not answered it hunts to the next non busy extension continuing until someone answers or the caller hangs up If you voice signal a Hunt Group only the first extension is signaled the call does not keep hunting if there is no answer Incoming calls on specific lines can be directed to a Hunt Group using Group Call Distribution 206 Do not put PARTNER MAIL or PARTNER MAIL VS extensions in Hunt Groups 1 6 VMS Only Hunt Group 7 For extension where PARTNER MAIL or PARTNER MAIL VS is connected check this box to assign the extension to Hunt Group 7 The system recognizes any extensions assigned to Hunt Group 7 as Voice Mail Service VMS either PARTNER MAIL or PARTNER MAIL VS extensions Do not assign any extensions other than VMS extensions to Hunt Group 7 Also do not assi
52. save the number as well as to redial it Save Number Redial lets the user make other outside calls before redialing the saved number Account codes cannot be saved and redialed using this feature Simultaneous Paging SPage intercom amp amp Z 0 Accesses the loudspeaker paging system and all idle system phones with speakers assigned to Calling Group 1 Station Lock W Lock Lets the user lock the extension by entering a code of four digits 0 9 on the telephone dialpad Touch Tone Enable TT EN O Lets user with rotary lines access phone services that require touch tone digits For example after calling a bank by phone service and being prompted to enter touch tone digits using this feature changes the digits dialed to touch tones for the rest of the call VMS Cover k VMSCover Turns voice mail coverage for the extension on and off if PARTNER MAIL or PARTNER MAIL VS is installed When the feature is active the button light is on This feature overrides Automatic VMS Cover Voice Interrupt on Busy Talk Back JE VIOB Lets user respond to voice interrupt on busy call while still active on the existing call Voice Mail Messages VMMsgs 777 Places an intercom call to the PARTNER MAIL or PARTNER MAIL VS system if available so the user can check messages send messages or administer greetings Voice Mailbox Transfer VMBox Transfers a caller directly to a specific extension s voice mailbox so that the cal
53. sgs 777 Voice Mailbox Transfer F 14 VMBox F Feature button G Group I Left Intercom button XX Extension Specify Automatic Line Selection Identify extensions programmed as shown Form C2 Intercom Autodialer Make as many copies as you need Extension 10 Extensio or both can have an Intercom Autodialer For additional instructions see Lucent Technologies Bell Labs Innovations Template Instructions The numbers in the lower right corner for each button represent the default extension assignments If you change them write in the new assignments SAMPLE If desired write in Intercom Ring Ext XX or Voice Signal ExtVS XX or gt gt Msvs 30 Manual Signal Ring MS XX or Voice Signal MSVS XX If desired write in user name for this extension 5 Jones Extensions programmed as shown circle choices 10 11
54. should be recorded on the forms in this Planner The forms must be filled out before installation to provide guidance for the technician who installs and programs the system The forms should also be used by the customer to record changes after installation so there is an ongoing record of the programming for the system If programming is inadvertently erased for example in the event of an extended power failure and a backup of system programming is not available the forms can be used to reprogram the system Identifying a System Manager As part of the planning process the customer should identify a person in the company to act as System Manager The System Manager is the person who is responsible for the telephone system The System Manager should work with you to fill out the forms and should participate with an alternate in the training for the system The System Manager can then provide training answer questions for telephone users and perform programming for the system after installation Filling Out Planning Forms for the Customers The planning forms were designed to be as self explanatory as possible The first few times you fill out the forms it may help to refer to the supplemental instructions on the pages that follow For detailed information about system features see the PARTNER Advanced Communications System Programming and Use guide We suggest you complete the forms as follows 1 Fill out Form A to describe the c
55. tensions to which you are connecting a PARTNER MAIL system PARTNER MAIL VS system or auto attendant indicate a transfer return extension usually extension 10 where a person can pick up calls that are transferred by the VMS or AA extension but not answered Form B2 Supplemental Instructions Customized Extension Settings aaa SS SSS SS SSS EEE Each row on Form B2 specifies settings including group assignments that can be copied to other extensions using Copy Settings 399 Default settings are shown at the top of Form B2 Settings for Auxiliary Equipment The following settings may be useful for auxiliary equipment For a dedicated line such as a Fax line see Form A assign the line to the equipment extension and remove it from other extensions To prevent other extensions from interrupting calls write A Assigned in the Automatic Extension Privacy 304 column In general do not assign auxiliary equipment extensions to a Pickup Group Calling Group Hunt Group or Night Service Group Identify Extension Settings if Different from Default For each extension identify extension settings that are different from the default Display Language 303 System display phones only Indicate the language for display messages if different from English Automatic Extension Privacy 304 By default any user sharing a line can join calls at another extension Privacy is Not Assigned If all calls are to be private
56. truct Sp E aa S ati i Outgoing Call Restriction Button 114 1 OCR If desired write in line number dial code feature or auto dial number Wake Up Service Button 115 Wake e If desired write in Line Ringing Imm Del or No from Form B2 DEL Caller ID Inspect F 17 e If desired write in Line Access Restriction Out In or No from Form B2 Caller ID Name Display F 16 Do Not Disturb F 01 Privacy F 07 VMS Cover F 15 Voice Interrupt on Busy Talk Back F 18 Account Code Entry F 12 2 ACE Background Music F 19 2 Music 4 Requires Call Forwarding Call Follow Me F 11 XX XX 24 CF XX XX Auto Dial Call Park I XX 3 Park button for each Call Pickup I 6 XX Pickup XX extension Conference Drop F 06 Drop 2 oe Contact Closure 1 F 41 2 CC1 recom mended but Contact Closure 2 F 42 2 CC2 not required Direct Line Pickup Active Line I 68 DLPA 3 Extension Direct Line Pickup ldle Line I 8 DLPI number can Exclusive Hold F 02 ExHold crammed a Fax Management I XX 2 FAX XX Auto Dial Group Calling Ring Page I 7 G or 1 7 G GCall g oe Group Hunt Ring Signal 1 77 G or 1 77 G Hunt g program the Group Pickup I 66 G P U Grp g ouman Intercom Autodial I XX or I XX 2 Ext XX only or both Last Number Redial F 05 LNR ne origina Loudspeaker Paging I 70 Loudspk destination Manual Signaling F 13 XX or F 13 XX 2 MS XX extension You can Message Light Off F 10 XX 5 MsgOff XX program the
57. ustomer s overall system configuration and Form B1 to record basic information for each system extension If you want to customize extension settings for different users complete Form B2 as well NOTE For system options that require programming the forms show the name of the procedure and the programming code in the form NNN for example Line Assignment 301 centralized programming procedures for individual extensions are identified by the letters CTP for Centralized Telephone Programming for example Line Ringing CTP 2 Provide advice to help the customer fill out any additional forms needed for installation a f button features should be programmed onto users telephones cen trally instead of letting users do it themselves the desired button programming should be specified using the appropriate telephone templates or feature checklists on Form C1 through Form C8 a f the customer plans to use dialing restrictions Form D should be used to specify a list of Emergency Phone numbers that will override restrictions Form D can also be used to specify lists of Disallowed and Allowed numbers to fine tune the dialing capabilities for individual extensions to identify External Hotline phones that dial a specified telephone number as soon as the handset is lifted and to specify up to 99 account codes for account code verification m Ifthe customer wants System Speed Dial numbers programmed that will be available t
58. utomatically programmed as Intercom Auto Dial buttons for all system extensions in the following order 10 22 34 11 23 35 12 24 36 13 25 37 14 26 38 15 27 39 16 28 40 17 29 41 18 30 19 31 20 32 21 33 You can program the buttons to ring voice signal or manually signal and you can change the order Only one button on both the phone and Intercom Autodialer can be programmed for each extension 10 Example Templates These examples show a PARTNER 34D telephone PARTNER CA48 Intercom Autodialer programmed for a receptionist and a PARTNER 18 telephone programmed for a user Buttons that are not used for lines have dial code features The abbreviations are explained in Button Feature Summary beginning on page 11 The 34 button telephone has 15 lines assigned and the PARTNER 34D Telephone
59. xtension specify the lines that should ring immediately after a delay about 20 seconds or that should not ring Also specify the lines that should not be assigned Settings for a Receptionist s Extension If a receptionist at extension 10 is to answer calls coordinate line assignments and line ringing for extension 10 with settings for other extensions to deter mine how incoming calls are handled a lf the receptionist is to answer all calls immediate call handling assign all lines to extension 10 with immediate ringing assign lines as needed to other extensions with no ringing The receptionist will answer all calls and transfer them to the appropriate extensions If you want another extension to provide backup coverage for the receptionist assign all lines to that extension with delayed ringing a Ifthe receptionist is to answer calls only when users do not pick up immedi ately delayed call handling set lines to immediate ringing at users extensions and to delayed ringing at extension 10 Identify Restrictions Permissions Specify restrictions and permissions for each extension Line Access Restriction 302 By default access to all lines is set to No Restriction To change the default write the line numbers in the appropriate columns as follows Outgoing only User can place outside calls and receive only transferred calls on specified line Incoming only User cannot place outside calls but can re
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