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Lexmark S800 All in One Printer User Manual

1. Lexmark Service Center referred to as Service Center Troubleshoot the printer Access the printer maintenance functions Contact technical support Notes This program is installed automatically with the printer software You may be prompted to install this program from the Web depending on your printer model Using the printer software 23 Use the To Printing Preferences When you click File gt Print gt Properties with a document open a Printing Preferences dialog appears The dialog lets you select options for the print job such as the following Select the number of copies to print Print two sided copies Select the paper type Adda watermark Enhance images Save settings Note Printing Preferences is installed automatically with the printer software J V Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Using the Macintosh printer software Software installed during printer installation Software resident in the Mac OS Print dialog Adjust the print settings and schedule print jobs Printer software Applications are installed along with the printer software during installation 1 From the Finder navigate to Applications select your printer folder 2 Double click the application that you want to use Use the LE
2. 5 Click OK For Macintosh users 1 From the Apple menu navigate to System Preferences gt Print amp Fax gt select your printer 2 Navigate to Open Print Queue gt Printer Setup gt Driver tab Or Printer Setup gt Installable Options 3 From the Two Sided Printing Dry Time pop up menu choose a dry time setting Note Under conditions of high humidity or if the normal drying time does not allow the inkto dry completely choose Extended 4 Click OK or Apply Changes Printing on both sides of the paper duplexing manually For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Advanced tab 2 Sided Printing area select Manual Note The Print Instruction Page to Assist in Reloading item is selected automatically 4 Click OK The printer prints the odd numbered pages and the instruction sheet Printing 40 5 Flip and reload the paper following the directions on the instruction sheet to complete the print job To return to single sided printing navigate to Advanced tab gt 2 Sided Printing area gt select Off For Macintosh users 1 With a document open choose File gt Page Setup N From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose File gt Print From the Printer pop up menu choose your printer From the Print or Pages to Print pop up me
3. For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Open or See what s printing 5 Resume the print job e If you want to resume a particular print job then right click the document name and then select Resume or Restart f you want to resume all print jobs in the queue then click Printer and then clear the selection for Pause Printing For Macintosh users 1 From the Apple menu navigate to System Preferences gt Print amp Fax gt select your printer 2 Click Open Print Queue or Set Up Printers The print queue dialog appears 3 Resume the print job f you want to resume a particular print job then choose the document name and then click Resume f you want to resume all print jobs in the queue then click Resume Printer or Start Jobs Canceling print jobs To cancel a print job from the printer control panel press J To cancela print job from the computer do the following For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens Printing 53 4 Right click the printer and then select Open or See what s printing 5 Cancel the print job f you want to cancel a particular print job then right click the document nam
4. For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup Printing 35 3 Navigate to Print Setup tab gt Copies area 4 Select a page order To print the first page first clear the Print Last Page First check box To print the last page first select the Print Last Page First check box 5 Click OK to close any printer software dialogs 6 Click OK or Print For Macintosh users With a document open choose File gt Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK 1 2 3 4 From the menu bar choose File gt Print 5 From the Printer pop up menu choose your printer 6 From the print options pop up menu choose Paper Handling 7 From the Page Order pop up menu choose a page order To print the first page first choose Normal To print the last page first choose Automatic or Reverse 8 Click Print Printing multiple pages on one sheet For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Advanced tab Layout list select Pages per sheet Select the number of page images to print on each page Adjust other settings as needed Click OK to close any printer software dialogs Click OK or Print Nn OO Uu A For Macintosh users 1 With a document open choose File Page Setup 2 From the Page Setup dialog
5. Memory Device a Description View select print or e mail photos and documents Note This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer PictBridge a fis View select or print photos Note This icon appears only when you return to the home screen while a PictBridge enabled camera is connected to the printer 5 SmartSolutions Open the SmartSolutions menu Le 6 Inklevelsicon e Viewthe current ink levels of the installed cartridges be Access cartridge maintenance and information functions 7 Setupicon Access the setup menu and change printer settings 8 2 Sided icon Print on both sides or on one side of a sheet of paper A Note These icons appear interchangeably depending on which setting you selected 1 Sided icon 9 Eco Mode icon Activate Eco Mode to select the following options Print on both sides of the paper duplex ra Change to Power Saver mode after the printer is left idle for 10 minutes Set screen brightness to low 10 Wi Fi indicator Check the wireless status and access the wireless network settings Using the printer control panel buttons and menus 19 Navigating menus using the touch screen 1 2 3 4 j Y Select Photos 1 6 of 10 Layout Paper Sizo Letter Photo Str f owe le ph A Ed Change Pit ta
6. If the printer is using a wireless connection select models only a From the Memory Device screen navigate to More Options gt Connect to Computer gt select your network printer b Transfer or print the photos For Windows users EzPrint launches automatically when a connection is established Follow the instructions on the computer screen to transfer the photos to the computer or to print For Macintosh users Select Yes to view images from the memory device The Network Card Reader launches on the computer Follow the instructions on the computer screen to transfer the photos to the computer or to print Printing photos from a PictBridge enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer 1 Insert one end of the USB cable into the camera Note Use only the USB cable that came with the camera 2 Insert the other end of the cable into the PictBridge port on the side of the printer Notes Make sure that the PictBridge enabled digital camera is set to the correct USB mode If the camera USB selection is incorrect then the camera is detected as a flash drive or an error message is displayed on the printer control panel For more information see the camera documentation The printer reads only one memory device at a time Printing 48 Warning Potential Damage Do not touch any cables any network a
7. Lexmark S800 Series Machine type 4310 Model s VW1 VW2 VW3 Edition notice September 2010 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer
8. Note Draft mode is available but is not recommended for use with expensive paper such as heavyweight matte labels photo cards and glossy paper 10 iron on transfers You follow the loading instructions on the iron on transfer packaging The print side of the transfer is faceup The paper guides rest against the edges of the transfer You select Automatic Normal or Photo print quality 50 transparencies The rough side of the transparencies is faceup The paper guides rest against the edges of the transparencies Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass 2 Close the scanner lid Loading paper and original documents 31 The Instant Preview screen appears Preview a a Copy CA Scan Be Smart Solutions Preview Loading small media on the scanner glass 1 Open the scanner lid 2 Place the small media facedown on the scanner glass 3 Slip in additional photos cards or other small media in the scanner clip found in the upper part of the scanner glass Close the scanner lid The Instant Preview screen appears Loading paper and original documents 32 Loading thick media on the scanner glass 1 Open the scanner lid 2 Place the thick media facedown on the scanner glass Close the scanner lid 3 Touch Preview The Instant Preview screen appears Warning Potential Dama
9. Scenario 4 Computer connected wirelessly to a printer without Internet access Acomputer is directly connected to a printer without going through a wireless router This configuration is referred to as an ad hoc network The network has no connection to the Internet Qe OE CECE CELL LE GG UC mn e Note Most computers can connect to only one wireless network at a time If you access the Internet over a wireless connection you will lose Internet access if you are connected to an ad hoc network Why do I need an installation cable When setting up the printer on your wireless network the printer will need to temporarily connect to a computer using the installation cable This temporary connection is used to set up the wireless settings of the printer How do I attach the installation cable The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer This connection allows you to configure the printer for a networked or locally attached installation 1 Attach the large rectangular connector to any USB port on your computer USB ports may be on the front or the back of the computer and may be horizontal or vertical Networking 114 2 Attach the small square connector to the back of the printer 3 Continue following the on screen instructions How are infrastructure and ad hoc networks different Wireless networks can operate in one of two modes infrastructure
10. support lexmark com Additional setup and instructions for using the printer User s Guide Selecting and storing paper and specialty media The User s Guide is available on the installation software Loading paper CD Performing printing copying scanning and faxing tasks E40 depending on your printer model Configuring printer settings Viewing and printing documents and photos i y Setting up and using printer software j Setting up and configuring the printer on a network depending on your printer model For updates check our Web site at http support lexmark com Caring for and maintaining the printer Troubleshooting and solving problems About your printer 8 What are you looking for Find it here Creating and customizing printer solutions depending on your SmartSolutions User s Guide and Help printer model Go to http smartsolutions lexmark com Click the User s Guide link to view basic SmartSolutions information or click to view context sensitive information Help using the printer software Windows or Mac Help Open a printer software program or application and then click Help Click to view context sensitive information Notes The Help installs automatically with the printer software The printer software is located in the printer Program folder or on the desktop depending on your operating system The latest supplemental information updates and onlin
11. Dynamic Host Configuration Protocol built in to the wireless router to assign IP addresses to clients on the wireless network DHCP addresses are assigned when they are needed as when anew device is added to the wireless network or when itis powered on Wireless devices must send a request to the router and receive an IP address in response so they can function on the network Because the wireless router performs many other tasks besides assigning addresses it sometimes does not respond quickly enough with an address The requesting device sometimes gives up before it receives an address Try assigning static IP addresses to the devices in your network to resolve this issue Troubleshooting 170 To assign a static IP address to the printer 1 Complete the wireless setup allowing the printer to receive a DHCP address from a DHCP server on the network 2 Print a network setup page to see what IP address is currently assigned to the printer 3 Open a Web browser and then type the printer IP address in the address field Press Enter 4 Click Configuration gt TCP IP gt Set static IP address 5 Inthe Address field type the IP address you want to assign to the printer and then click Submit Confirm that the IP address is updated by typing the static IP address in the browser address field and checking to see if the printer Web page reloads For more information on assigning static IP addresses see the documentation that came with your router
12. Solution Description View photos from Web sites such as MobileMe Photobucket and Picasa with options to print or send an e mail with a link to the selected photo Print a File Windows only Preview amp Copy Use the printer to print or preview document files on your computer or external storage device that were previously selected in the Solution Center RSS Headlines Apple Hot News MSNBC Headlines View news headlines article summaries and other feeds with options to e mail the complete articles or launch them for viewing on a computer Scan to E mail E mail scanned documents directly from the printer using predefined names or contacts from the address book Scan to Evernote Scan documents to your Evernote account an online organizer for your photos documents thoughts and ideas Scan to Fax Scan a Photo Scan to File Fax documents directly from the printer using predefined names or contacts from the address book Scan and save files or photos to a previously selected directory on a computer using predefined settings Scan to PDF Windows and Macintosh only Scan and save documents in PDF format to your computer Stamps com Shipping Purchase and print US Postal Service domestic shipping labels with an option to choose the type of envelope the weight of your package and the delivery method You can select one of these solutions as your printer screen
13. Troubleshooting 139 CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature use these minimum print margin settings Left and right margins 6 35 mm 0 25 in for letter size paper 3 37 mm 0 133 in for all paper sizes except letter Top margin 1 7 mm 0 067 in Bottom margin 12 7 mm 0 5 in SELECT THE BORDERLESS PRINT FEATURE For Windows users 1 2 3 With a photo open click File gt Print Click Properties Preferences Options or Setup Navigate to Print Setup tab gt Paper Options area gt select Borderless For Macintosh users 1 2 O O ON QAU hA With a photo open choose File gt Page Setup From the Format for pop up menu choose your printer From the Paper Size pop up menu choose a paper size that has Borderless in its name For example if you loaded a 4 x 6 photo card then choose US 4 x 6 in Borderless Click OK From the menu bar choose File gt Print From the Printer pop up menu choose your printer From the print options pop up menu choose Quality amp Media From the Paper Type pop up menu choose a paper type From the Print Quality pop up menu choose Best or Photo Click Print Streaks or lines on printed image If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE INK LEVELS Replace low or empty ink cartridges SELECT A HIGHER PRINT QUALITY FROM
14. conserving paper using Eco Mode 21 contact list setting up 88 contact list e mail creating 70 setting up 69 70 Continue button grayed out 158 Continue button not working 158 Continue button unavailable 158 copier or scanner does not respond 142 copies making 55 copy and scan troubleshooting cannot scan to computer over a network 144 copier or scanner does not respond 142 partial document or photo scans 143 poor scanned image quality 142 scan not successful 143 scanning takes too long or freezes the computer 144 copy job canceling 60 copy quality adjusting 57 copy troubleshooting scanner unit does not close 142 copying 55 adjusting quality 57 collating copies 58 enlarging an image 57 ID cards 56 making a copy lighter or darker 57 multiple page images on one sheet 58 on both sides of the paper 59 Pages per Sheet 58 photos 56 reducing an image 57 repeating an image 58 tips 55 two sided document 56 customer support label location 11 customizing printer solutions 123 custom size paper printing on 44 D default printer setting 50 default printing mode changing 51 defaults resetting factory defaults 21 dial method setting 86 dial tone checking 94 dial tone volume adjusting 95 dialing prefix 93 Digital Subscriber Line DSL fax setup 78 digital telephone service fax setup 80 distinctive ring 94 documents attaching to e mail 72 faxing using the computer 91 faxing using the control panel
15. is the name that identifies a wireless network All devices on the network must know the SSID of the wireless network or they will not be able to communicate with each other Usually the wireless network broadcasts the SSID to allow wireless devices in the area to connect to it Sometimes the SSID is not broadcast for security reasons If the SSID of your wireless network is not broadcast it cannot be detected automatically and will not show up in the list of available wireless networks You must enter the network information manually in this situation An SSID can contain up to 32 alphanumeric characters Where do I find my SSID View the settings on the access point wireless router Most access points have a built in Web server that can be accessed using a Web browser Check your computer to see if a program was installed with your wireless network adapter Many network adapters provide a software application that allows you to view the wireless settings of your computer including your SSID If you are unable to locate your SSID using either of these methods then contact your system support person What is a network A networkis a collection of devices such as computers printers Ethernet hubs access points and routers connected together for communication through cables or through a wireless connection A network can be wired wireless or designed to have both wired and wireless devices Networking 111 How do I find out
16. to a computer 61 to a flash drive 62 to a memory card 62 to a network 61 using the touch screen 61 scanning takes too long or freezes the computer 144 scheduled fax sending 96 security wireless network 99 security information wireless network 112 security key 112 selecting the wireless port 167 sender information registering 85 sending a scheduled fax 96 sending an e mail attaching a photo or document 72 scanning a document or photo 71 sending faxes tips 90 sent history report 97 Service Center 128 setting Auto Answer 94 setting the duplex printing dry time 39 setting up e mail 68 setting up fax country or region specific 81 digital telephone service 80 DSL connection 78 standard telephone line connection 74 VoIP connection 79 setting up printer e mailing 68 faxing 92 on wireless network Macintosh 101 on wireless network Windows 101 setup troubleshooting cannot print through USB 135 incorrect language appears on display 129 page does not print 132 printer does not respond 134 printer printing blank pages 134 printhead error 129 software did not install 130 shared printing 110 sharing printer in Windows 109 small media loading on scanner glass 32 SmartSolutions 122 adding printer 123 customizing 123 SMTP server configuring 68 software Service Center 128 software did not install 130 software updates checking 26 enabling 26 software optional finding installing 25 solutions 122 customiz
17. 3 Navigate to Printer Home gt select your printer gt Settings tab gt Wireless setup utility 4 Follow the instructions on the computer screen Note Windows Vista computers may need to be reconnected to the ad hoc network after restarting For Macintosh users 1 From the Finder navigate to Applications select your printer folder 2 Double click Wireless Setup Assistant 3 Follow the instructions on the computer screen Configuring the printer wirelessly using WPS Windows only With Wi Fi Protected Setup WPS it is easy to add computers or printers to your wireless network because the SSID and WPA passphrase are automatically detected and configured for you 1 Make sure your access point wireless router supports WPS 2 Insert the installation software CD and follow the instructions on the computer screen Notes f you are using the PIN method to add your printer using WPS then make sure you type all eight digits when you are asked to enter your PIN To use WPS to configure the printer wirelessly all of the devices on your wireless network must support WPS If any device on your network does not support WPS then you must type the SSID and security information when prompted Switching between USB and wireless connections Windows only You can change the way you access your printer depending on your needs The following procedures assume that you have configured your printerfor onetype of connection and th
18. Control Panel and any remaining windows 5 Insert the installation software CD and follow the directions for wireless installation Note Do not connect the installation or network cables until instructed to do so by the setup software 6 When the available networks are displayed provide the network name and the security information you created The installer will configure the printer for use with your computer 7 Store a copy of your network name and security information in a safe place for future reference Note You may need to reconnect Windows Vista computers to the ad hoc network after restarting In Windows XP 1 Click Start gt Control Panel gt Network and Internet Connections gt Network Connections 2 Right click the icon for your wireless network connection 3 Click Enable if it appears in the pop up menu Note If Disable appears then your wireless connection is already enabled 4 Right click the Wireless Network Connection icon 5 Click Properties Wireless Networks tab Note If the Wireless Networks tab does not appear then your computer has third party software that controls your wireless settings You must use that software to set up the ad hoc wireless network For more information see the documentation for the third party software 6 Select the Use Windows to configure my wireless network settings check box 7 Under Preferred Networks delete any existing networks Select a network and then click Remove to
19. For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Print Setup tab gt Paper Size list gt select Custom Size 4 Adjust the settings as needed to create a custom size and then click OK 5 Click OK to close any printer software dialogs 6 Click OK or Print For Macintosh users With a document open choose File gt Page Setup From the Format for pop up menu choose your printer From the Paper Size pop up menu choose Manage Custom Sizes Adjust the settings as needed to create a custom size and then click OK Click OK From the menu bar choose File gt Print From the printer pop up menu choose your printer Click Print on AO Uu BF W N Printing 44 Working with photos Using a memory card or flash drive with the printer Insert a memory card into the card slot or a flash drive into the USB port Inserting a memory card Inserting a flash drive Notes Notes Insert the card with the brand name label facing up The flash drive uses the same port that is used for a Make sure any arrows on the card point toward the PictBridge camera cable printer Anadapter may be necessary if your flash drive does not f necessary connect the memory card to the adapter fit directly into the port that came with it Make sure that the memory card inserted is supported by the printer For more information see Supported memory
20. IP address of the access point in the address field of your Web browser and continue to step 2 If you do not know the IP address of the access point then do the following a From the Apple menu navigate to System Preferences gt Network gt AirPort b Click Advanced or Configure Click TCP IP The Router entry is typically the access point 2 Type your user name and password when prompted and then click OK 3 Inthe Wireless settings section look for the SSID 4 Write down the SSID security type and the WEP key WPA passphrase if shown Notes Make sure you copy the network information down exactly including any capital letters Store the SSID and the WEP key or WPA passphrase in a safe place for future reference Networking 118 Can I use my printer on a USB and a network connection at the same time Yes the printer supports a simultaneous USB and network connection The printer can be configured in the following ways Locally attached connected to a computer using a USB cable Wireless network Wireless network and locally attached simultaneously What is a MAC address A Media Access Control MAC address is a 48 bit identifier associated with the hardware of network equipment The MAC address may also be called the physical address because it is connected to the hardware of a device instead of its software The MAC address is displayed as a hexadecimal number in this format 01 23 45 67 89 AB While it
21. LIMITED WARRANTY AND LICENSE AGREEMENTS PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID IF YOU ARE INSTALLING THIS PRODUCT FOR USE BY OTHER PARTIES YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF THESE TERMS PRINTER LICENSE AGREEMENT agree that this patented printer is licensed for and designed to work with only genuine Lexmark ink cartridges for the life of the patented printer agree to 1 use only genuine Lexmark ink cartridges with this printer except may use replacement cartridges made by Lexmark but sold without single use terms as described in the below cartridge license agreement and 2 pass this printer license agreement to any subsequent user of this printer CARTRIDGE LICENSE AGREEMENT agree that the patented print cartridge s shipped with this printing device are sold subject to the following license agreement The patented print cartridge s contained inside is are licensed for a single use only and is are designed to stop working after delivering a fixed amount of ink A variable amount of ink will remain in the cartridge when replacement is required After this single use the license to use the print cartridge terminates and the used cartridge must be returned only to Lexmark for remanufacturing refilling or recycling If buy another cartridge in the future that is sold subject to the above terms accept such terms as to that cartridge If you do not a
22. Produkt muss ein schweizerischer Billing Tone Filter zur Z hlzeichen bertragung Lexmark Teilenummer 14B5109 oder 80D1877 fiir jede Leitung installiert werden Uber die in der Schweiz Zeitsteuertakte Ubertragen werden Die Verwendung des Lexmark Filters ist obligatorisch da in allen analogen Telefonleitungen in der Schweiz Zeitsteuertakte vorhanden sind Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero codice Lexmark 14B5109 o 80D1877 da installare su tutte le linee che ricevono impulsi remoti in Svizzera E necessario utilizzare il filtro Lexmark poich gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera Notice to Users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relatingto electromagnetic compatibility safety of electrical equipment designedfor use within certain voltage limits and on radio equipment and telecommunications terminal equipment Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hung ria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the req
23. THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to connect the printer to your telephone line through a standard wall jack RJ 11 a DSL filter a VoIP adapter or a cable modem before you can open the fax software and configure the fax settings MAKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTER MAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE Fax error messages on the printer control panel Error message What it indicates Possible solutions Remote Fax Error The receiving fax machine cannot receive the fax The error on the receiving end could be due to several factors Resend the fax There may have been a problem with the quality of the connection Decrease the transmission speed of your fax modem Register your user information Some countries or regions require the fax number and fax name for you to send a fax and some fax machines block anonymous faxes Make sure to enter your fax number and fax name correctly This is the information that identifies you as the sender in all the faxes that you send Fax Mode Unsupported Unsupported Length The receiving fax machine does not support color fax or the scan resolution of the document that you are sending The receiving fax machine does not support the length of the document that you are sending Enable Auto Fax Conversion The printer automatically converts color faxes to black and lowers the scan resolution of th
24. THE PRINTER SOFTWARE Troubleshooting 140 MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR Deep CLEAN THE PRINTHEAD NOZZLES Note If these solutions do not remove the streaks or lines on the printed image then contact technical support Print speed is slow If the Before you troubleshoot checklist does not solve the problem then try one or more of the following SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE MAXIMIZE COMPUTER PROCESSING SPEED Close all applications not in use Minimize the number and size of graphics and images in the document ADD MEMORY TO THE COMPUTER Consider upgrading the RAM Computer slows down when printing If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE USB CONNECTION BETWEEN THE PRINTER AND COMPUTER If your computer is connected to the printer through a USB cable then try using a different USB cable REFRESH YOUR NETWORK CONNECTIONS 1 Ifyourcomputeris connected to an Ethernet or wireless network then turn off the access point wireless router and turn it back on 2 Waitone minute for the printer and computer to reestablish the connection CLOSE ALL APPLICATIONS NOT IN USE Temporarily close unused applications or end processes that are taking too much memor
25. TORT INCLUDING NEGLIGENCE OR STRICT LIABILITY AND EVEN IF LEXMARK OR ITS SUPPLIERS AFFILIATES OR REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY YOU BASED ON A THIRD PARTY CLAIM EXCEPT TO THE EXTENT THIS EXCLUSION OF DAMAGES IS DETERMINED LEGALLY INVALID THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE U S A STATE LAWS This Software Limited Warranty gives you specific legal rights You may also have other rights that vary from state to state Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages so the above limitations may not apply to you LICENSE GRANT Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement a Use You may Use one 1 copy of the Software Program The term Use means storing loading installing executing or displaying the Software Program If Lexmark has licensed the Software Program to you for concurrent use you must limit the number of authorized users to the number specified in your agreement with Lexmark You may not separate the components of the Software Program for use on more than one computer You agree that you will not Use the Software Program in whole or in part in any manner that has the effect of overriding modifying eliminating obscuring altering or de empha
26. Testing Laboratory or a recognized safety certification body in the country region of use This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges This equipment uses CA11A telephone jacks Notices 178 Avis r serv aux utilisateurs du r seau t l phonique du Canada Ce produit est conforme aux sp cifications techniques d Industrie Canada Le num ro REN ringer equivalence number num ro d quivalence de sonnerie fournit une indication du nombre maximum de terminaux pouvant tre connect s l interface t l phonique En bout de ligne le nombre d appareils qui peuvent tre connect s n est pas directement limit mais la somme des REN de ces appareils ne doit pas d passer cinq Le num ro REN du modem est indiqu sur l tiquette produit situ e l arri re de l quipement Les compagnies de t l phone constatent que les surtensions lectriques en particulier celles dues la foudre entra nent d importants d g ts sur les terminaux priv s connect s des sources d alimentation CA Il s agit l d un probl me majeur d chelle nationale En cons quence il vous est recommand de brancher un parasurtenseur dans la prise de courant laquelle l quipement est connect Utilisez un parasurtenseur r pondant des caract ristiques nominales satisfaisantes et certifi par le laboratoire d assureurs UL Underwriter s Laboratories un autre laboratoire agr de typ
27. Utilities open Edit Device List and then click You may be prompted to enter a PIN if the computer requires it Toassign a computer name and a PIN to the computer see the Help for the printer software associated with your operating system Select the output file type you want to create and then touch Accept 5 Touch More Options to select the color resolution quality and the original image size If necessary touch 6 Accept each time you make a selection Press The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved Scanning to a flash drive or memory card Before you begin make sure your flash drive or memory card is not write protected 1 Load the original document The Instant Preview screen appears Navigate to Scan Scan to Destination Insert the flash drive or memory card Notes The printer reads only one memory device at a time e Ifa flash drive is inserted into the USB port while a memory card is in the card slot then a message appears on the display prompting you to select which memory device to use Select the output file type you want to create Note Select the Multiple PDF file type if you want to scan multiple pages and save them as one file Touch More Options to select the color resolution quality and original image size If necessary touch Accept each time you make a selection 6 Press The scan is
28. a print job 11 8 Power Saver The product is in energy saving mode 6 31 Off The product is plugged into a wall outlet but the power switch is turned 0 47 off The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Power Saver This product is designed with an energy saving mode called Power Saver The Power Saver Mode is equivalent to the Sleep Mode The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity The Power Saver Mode is automatically engaged after this product is not used for a specified period of time called the Power Saver Timeout Factory default Power Saver Timeout for this product in minutes 60 By using the configuration menus the Power Saver Timeout can be modified between 1 minute and 240 minutes Setting the Power Saver Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Power Saver Timeout to a high value maintains a fast response but uses more energy Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the wall outlet Total energy usage It is sometimes helpful to calculate the total
29. and operating system CHECK FOR KNOWN ISSUES WITH THE ACCESS POINT Some wireless routers have documented defects that were identified and resolved by the manufacturers Visit the company Web site of the router manufacturer Check for firmware updates and other advice from the manufacturer See the documentation that came with your wireless router if you are not sure how to reach the manufacturer Web site CHECK FOR WIRELESS NETWORK ADAPTER UPDATES If you are having trouble printing from one particular computer then check the Web site of the manufacturer of the wireless network adapter card in that computer It is possible that there is an updated driver available that could resolve the issue CHANGE ALL NETWORK DEVICES TO THE SAME TYPE While it is possible to successfully mix 802 11b 802 11g and 802 11n devices on the same wireless network the faster devices will sometimes prevent the slower devices from communicating Try turning on only the network devices of the same type and see if network communications improve If this solves the problem then you may want to upgrade your older devices with newer wireless network adapters PURCHASE A NEW ROUTER If your router is several years old then it may not be fully compatible with the newer wireless devices on your network Consider purchasing a newer router that is fully compliant with the 802 11 IEEE specifications Troubleshooting 171 Notices Product information Product name
30. are the user s responsibility For Lexmark technical support visit support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access to the Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 USA 2010 Lexmark International Inc All rights reserved Notices 172 UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries Mac and the Mac logo are trademarks of Apple Inc registered in the U S and other countries All other trademarks are the property of their respective owners Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when th
31. attach a document then navigate to Attach document to E mail select the file name of the document Continue e f you want to attach a photo then navigate to Attach Photo to E mail select a photo Continue 6 Touch an option to enter or select the recipients Enter E mail Address Enter the e mail address manually Address Book Touch Sort by Name or Sort by Group and then select the contact History Select the name or e mail address from the history list If necessary touch OK or Accept each time you make a selection 7 Toenteradditional recipients touch Add Recipient and then enter the e mail address name or group you want to add Touch Accept every time you add a recipient Note You can send an e mail to up to 30 recipients 8 Touch Send Canceling an e mail To cancel an e mail press 9 E mailing 73 Faxing A CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the power supply cord or telephone during a lightning storm Setting up the printer to fax Scenario 1 Standard telephone line Setup 1 Printer is connected to a dedicated fax line aM LINE To connect Connect the cable from the wall jack to the port of the printer Tips for this setup e You can set the printer to receive faxes automatically Auto Answer On or manually Auto Answer Off f you wa
32. call is a fax then the printer detects the fax signal on the line and takes over the call If the printer is on a dedicated fax line then you may set the printer to pick up on any number of rings that you want How do I set the distinctive ring for the printer Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection DRPD feature offered by telephone companies This feature allows you to have multiple telephone numbers on one telephone line Each telephone number has a designated ring pattern single ring double ring triple ring or double and triple ring The different ring patterns let you know what telephone number was dialed and what device you should use to answer the call Assign one of your telephone numbers to the printer as the fax number and then set the printer to answer the ring pattern of that number If the pattern is set incorrectly then the printer rings but does not receive the fax Distinctive Ring is also called Ident a Call Smart Ring Teen Ring RingMaster and IdentaRing 1 From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Ring Pattern 2 Touch the correct ring pattern for the printer and then touch Accept How can I check the dial tone A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line If you encounter problems sending and receiving faxes then make sure you can h
33. cards and file types on page 46 Warning Potential Damage Do not touch any cables any network adapter any b connector the memory device or the printer in the areas shown while actively printing reading or writing from the memory device A loss of data can occur The Memory Device screen appears on the display Notes e Ifthe printer does not recognize the memory device then remove and reinsert it Ifa flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is in the card slot then a message appears on the display prompting you to choose which memory device to use Printing 45 Supported memory cards and file types Memory Card File Type Secure Digital SD Documents Secure Digital High Capacity SDHC doc Microsoft Word Micro Secure Digital with adapter Micro SD xls Microsoft Excel Mini Secure Digital with adapter Mini SD ppt Microsoft PowerPoint MultiMedia Card MMC pdf Adobe Portable Document Format Reduced Size MultiMedia Card with adapter RS MMC tf Rich Text Format MultiMedia Card mobile with adapter MMCmobile e docx Microsoft Word Open Document Format Memory Stick xlsx Microsoft Excel Open Document Format Memory Stick PRO pptx Microsoft PowerPoint Open Document Format Memory Stick Duo with adapter wpd WordPerfect Memory Stick PRO Duo with adapter Images xD Pictur
34. faxes 146 error messages printer control panel 149 troubleshooting jams and misfeeds paper jam in the duplex unit 138 paper jam in the printer 136 paper or specialty media 139 troubleshooting memory card cannot print from a flash drive 152 checklist 152 nothing happens when memory card is inserted 152 troubleshooting print cannot delete documents from print queue 135 computer slows down when printing 141 poor quality at the edges of page 139 slow print speed 141 streaks or lines on printed image 140 troubleshooting setup cannot print through USB 135 incorrect language appears on display 129 page does not print 132 printer does not respond 134 printer printing blank pages 134 printhead error 129 software did not install 130 troubleshooting wireless cannot print over wireless network 155 changing wireless settings after installation Mac 103 changing wireless settings after installation Windows 103 photos do not print from memory card across wireless network 153 resolving communication problems 169 Wi Fi indicator light shows limited connection 161 Wi Fi indicator shows limited connection 165 Two Sided Printing Dry Time choosing a given setting 39 TX report fax 97 U UK special wireless setup instructions 102 uninstalling printer software 26 updating printer software 26 USB 107 119 cable 114 Macintosh 108 USB connection with network connection 119 USB port location 12 user information fax s
35. going into certain locations or to keep what is being scanned from being seen or used by others You may be prompted to enter a PIN if the network computer you are scanning to requires one To learn how PINs get assigned to network computers see the Help for the printer software associated with your operating system Canceling scan jobs Press 9 on the printer control panel or click Cancel on the computer screen Scanning 67 E mailing Your can use your printer to send e mail to one or more recipients without using a computer To do this you can either scan a document or photo and then send it as an e mail or you can attach a saved document or photo from a memory device to an e mail Before you can send e mail using the printer control panel you must first configure the e mail settings of your printer Setting up the printer to e mail Setting up the e mail function 1 From the home screen navigate to gt E mail Setup gt Yes 2 Enter your e mail address and then touch OK The printer compares your e mail address to the list of known e mail providers 3 Follow the prompts on the display e If your e mail address matches one ofthe domains on the list then the printer automatically assigns the SMTP server settings Note You may be required to enter your e mail user name and password depending on the e mail address you entered e f the e mail domain is not known then the Advanced E mail Setup Wizard appears on t
36. gt Print Click Properties Preferences Options or Setup Navigate to Print Setup tab gt Paper Type list gt select your paper type Navigate to Paper Size list gt select your paper size If no paper size matches the label sheet size then set a custom size Click OK to close any printer software dialogs Click OK or Print For Macintosh users 1 2 O O N QAU hA With a document open choose File gt Page Setup From the Format for pop up menu choose your printer From the Paper Size pop up menu choose your paper size If no paper size matches the label sheet size then set a custom size Select an orientation and then click OK From the menu bar choose File gt Print From the Printer pop up menu choose your printer From the print options pop up menu choose Quality amp Media From the Paper Type pop up menu choose Card Stock From the Print Quality menu choose a print quality other than Quick Print Click Print Tips on loading label sheets Make sure the top of the label sheet feeds into the printer first Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet Make sure the paper guide or paper guides rest against the edges of the label sheet Use full label sheets Partial sheets with areas exposed by missing labels may cause labels to peel off during printing resulting in a paper jam Printing 43 Printing on custom size paper
37. in the place you sign this License Agreement and if applicable you are duly authorized by your employer or principal to enter into this contract ENTIRE AGREEMENT This License Agreement including any addendum or amendment to this License Agreement that is included with the Software Program is the entire agreement between you and Lexmark relating to the Software Program Except as otherwise provided for herein these terms and conditions supersede all prior or contemporaneous oral or written communications proposals and representations with respect to the Software Program or any other subject matter covered by this License Agreement except to the extent such extraneous terms do not conflict with the terms of this License Agreement any other written agreement signed by you and Lexmark relating to your Use of the Software Program To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement the terms of this License Agreement shall control Products within the XX90 Series including but not limited to models Z2390 Z2490 X2690 X3690 and X4690 are not subject to the Cartridge License Agreement This Cartridge License Agreement does not apply to cartridges included within the printer boxes of XX75 Series products including but not limited to models X4975 and X7675 It applies to replacement cartridges that are sold subject to these terms and conditions however Replacement cartridges
38. in your access pointand you want to add a printer to your network then the MAC address ofthe printer must be included in the MAC filter list e Ifyou are using an AirPort base station then the MAC address may be referred to as AirPort ID and MAC address filtering may be accessed through MAC Address Access Control What is an IP address An IP address is a unique number used by devices such as a wireless printer computer or wireless access point on an IP network to locate and communicate with each other Devices on an IP network can communicate with each other only if they have unique and valid IP addresses A unique IP address means no two devices on the same network have the same IP address An IP address is a group of four numbers separated by periods An example of an IP address is 192 168 100 110 What is TCP IP Networks are able to function because computers printers and other devices are able to send data to each other either through cables or by using wireless signals This transfer of data is made possible by sets of data transmission rules called protocols A protocol can bethought of as a language and like a language it has rules allowing participants to communicate with each other Different types of networks use different protocols but Transmission Control Protocol Internet Protocol TCP IP is the most popular TCP IP is used to send data over the Internet as well as over most corporate and home networks Because co
39. network adapter 2 Check the signal quality Checking printer connectivity From the printer print a network setup page In the Wireless section look for Quality View the signal strength from the printer control panel Navigate to gt Network Setup gt Wireless Networking The signal bars indicating the signal quality appear beside the network name To improve signal quality remove sources of interference and or move wireless devices closer to the access point wireless router How can I improve wireless signal strength common reason wireless printers fail to communicate over a network is poor wireless signal quality If the signal is too weak too distorted or blocked by an object it cannot carry information between the access point and the printer To determine if the printer is receiving a strong signal from the access point print a network setup page The Quality field indicates the relative strength of the wireless signal the printer is receiving Drops in signal strength can be intermittent however and although the signal quality appears high it may drop during certain conditions If you think signal strength is a problem between your access point wireless router and the printer then try one or more of the following Notes Thesolutions below arefor infrastructure networks If you are using an ad hoc network then adjust the computer when the solution suggests adjusting the access point Ad hoc network
40. on computer 160 flash drive inserting 45 printing documents from 37 printing photos using the proof sheet 49 scanning to 62 forwarding faxes 98 France special wireless setup instructions 102 FreeBox 102 front door location 10 G greeting cards 30 Group Dial setting up 88 H heavyweight matte paper 29 home screen icons 18 icons home screen 18 printer control panel 17 ID Card Copy 122 ID cards copying 56 improving scan quality 66 incorrect language appears on display 129 index cards 30 information finding 8 information needed for setting up printer on wireless network 100 informational solutions 122 infrastructure network 115 ink conserving 7 ink cartridge access location 11 ink cartridges ordering 13 replacing 14 using genuine Lexmark 13 Index 192 ink levels checking 125 installation cable 114 installing network printer 121 installing optional software 25 installing printer on wireless network Macintosh 101 on wireless network Windows 101 installing printer software 27 installing wireless printer additional computers 101 interactive solutions 122 interference wireless network 116 internal wireless print server resetting to factory default settings 154 IP address 120 configuring 103 IP address assigning 121 iron on transfers 31 J jams and misfeeds troubleshooting paper jam in the duplex unit 138 paper jam in the printer 136 paper or specialty media 139 junk faxes blocki
41. parts while clearing jams 1 Press the duplex button and pull out the duplex unit CAUTION POTENTIAL INJURY The area behind the duplex cover has protruding ribs as part of the paper path To avoid injury use caution when accessing this area for clearing a paper jam 2 Firmly grasp the paper and then gently pull it out Note Be careful not to tear the paper while removing it Troubleshooting 138 3 Reinsert the duplex unit 4 Touch OK Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews or if multiple sheets feed or stick together Try one or more of the following CHECK PAPER CONDITION Use only new unwrinkled paper CHECK PAPER LOADING e Load a smaller amount of paper into the printer Load paper with the print side faceup If you are not sure which side is the printable side see the instructions that came with the paper Check the loading instructions for your paper or specialty media REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Print troubleshooting Poor quality at the edges of the page on page 139 e Streaks or lines on printed image on page 140 e Print speed is slow on page 141 Computer slows down when printing on page 141 Poor quality at the edges of the page If the Before you troubleshoot checklist does not solve the problem then try one or more of the following
42. product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Notices 176 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2005 32 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits radio equipment and telecommunications terminal equipment and on the ecodesign of energy using products The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requiremen
43. software installed then check the connections manually using the Windows VPN Client If you would like to have the ability to connect to your local network and to a VPN at the same time then request the system support person for the VPN to allow split tunneling Be aware that some organizations will not allow split tunneling due to security or technical concerns TURN OFF THE ACCESS POINT WIRELESS ROUTER AND TURN IT BACK ON Wait one minute for the printer and computer to reestablish the connection This can sometimes refresh network connections and resolve connectivity issues Troubleshooting 169 ELIMINATE NETWORK CONGESTION If a wireless network is too busy then the computer and printer may have difficulty communicating with each other Some causes of wireless network congestion can include Transferring large files across the network Networked games Peer to peer file swapping applications Streaming video Too many computers on the wireless network at once ELIMINATE SOURCES OF INTERFERENCE Common household items can potentially disrupt wireless network communications Cordless phones but not cellular phones microwave ovens baby monitors almost any kitchen appliance wireless surveillance equipment nearby wireless networks and any appliance containing a motor can disrupt wireless network communications Try turning on any potential sources of interference and see if it causes the problem If it does then separat
44. soit implant e et dirig e de mani re n mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada www hc sc gc ca rpb Notices 181 Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada Notice to users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless L
45. the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges See your user documentation in order to program this information into your fax machine Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number REN isan indication of the maximum number of terminals allowed to be connected to a telephone interface The terminus of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five The modem REN is located on the rear of the equipment on the product labeling Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This has been identified as a major nationwide problem It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected An appropriate AC surge arrestoris defined as one that is suitably rated and certified by UL Underwriter s Laboratories another NRTL Nationally Recognized
46. the person who set up your wireless network CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION REGISTRATION BUTTON Wireless broadband boxes in Europe the Middle East and Africa such as LiveBox AliceBox N9UF Box FreeBox or Club Internet may require you to press an association registration button when adding the printer to your wireless network If you are using one of these boxes and need more information then see the documentation that came with your box or contact your Internet Service Provider ISP Troubleshooting 155 Move YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances cordless phones baby monitors and security system cameras Make sure your access point is not positioned too closely to these devices MOVE THE COMPUTER AND OR PRINTER CLOSER TO THE ACCESS POINT The range of your wireless network depends on many factors including the abilities of your access point and network adapters If you are having trouble printing then try placing the computer and printer no more than 100 feet apart CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality If the signal quality is listed as good or excellent then another factor is causing the problem CHECK YOUR ADVANCED SECURITY SETTINGS e Ifyou are using MAC Media Access Control address filtering to limit access to your wireless netwo
47. to assign IP addresses If you are not sure how to do this then refer to the manual that came with your wireless router If the printer and computer have valid IP addresses and the network is operating correctly then continue troubleshooting MAKE SURE THE WIRELESS PORT IS SELECTED Note This solution applies to Windows users only 1 N Oo Ui BF WW N 8 Click or click Start and then click Run In the Start Search or Run box type control printers Press Enter or click OK Right click the printer and then select Properties or Printer properties from the menu Click the Ports tab Locate the selected port The selected port has a check beside it in the Port column If the Description column of the selected port indicates that it is a USB port then scroll through the list and select the port with Printer Port in the Description column Check the printer model in the Printer column to make sure you select the right printer port Click OK and then try to print again MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note This solution applies to Windows users only Troubleshooting 168 Click or click Start and then click Run In the Start Search or Run box type control printers Press Enter or click OK Right click the printer and then select Properties or Printer properties from the menu Click the Ports tab Click the box next to Enable bidirectional support if it is not already checked VN GQ wu BF W
48. to the port on the back of the printer Digital line detected The printer is connected to a digital line The printer is an analog device and must be connected to an analog line To connect the printer to a digital line you must use a digital line converter or a filter For more information see the Setting up the printer to fax section Failed to Connect Phone Line Error Phone Line Not Connected The printer cannot detect a dial tone See the Fax troubleshooting checklist Troubleshooting 150 KG Error message What it indicates Phone Line Busy Your telephone line or the telephone No Answer Auto Answer may have been turned No Caller ID Your printer stopped the call because Call Stopped the incoming fax has no sender line of the receiving fax machine is busy This happens especially if the printer is sharing the line with other devices telephone answering machine off on the receiving fax machine information You may have chosen to block faxes with no Caller ID or faxes without Caller IDs are not allowed in your country or region Possible solutions Set the printer to redial Increase the time between the redial attempts Place a test call to the number to which you want to send a fax to make sure that it is working correctly If the telephone line is being used by another device then wait until the other device is finished before sending t
49. touch Accept The proof sheet prints 5 Followthe instructions on the proof sheet to select which photos to print the number of copies per photo red eye reduction color effects page layout print options and paper size Note When making selections make sure to fill in the circles completely Printing 49 6 Load photo paper Note Make sure that the paper matches the size that you selected on the proof sheet 7 Load the proof sheet facedown on the scanner glass 8 Touch Scan Proof Sheet gt Continue The printer scans the proof sheet and then starts printing the photos Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Printing photos using your mobile device Depending on your printer model you can print photos easily from your iPhone or iPod touch Before sending a print job make sure LexPrint is installed on your mobile device For more information see the LexPrint User s Guide The printer computer and iPhone or iPod touch are on the same network LexPrint Listener is installed on the computer where the printer is connected You can download the application from our Web site at www lexmark com lexprint From the Settings menu screen in LexPrint the printer is selected on the Printer list Your printer is in shared and ready state if your printer is connected to a Macintosh computer There are no other print jobs in the print queue 1 From the LexPr
50. what type of security my network is using Contact your system support person The person who set up your network usually keeps your wireless information See the documentation that came with your access point wireless router Check the characters of the password that you use to access your wireless network If you are not using a password then choose No Security Characters Security type Exactly 10 or 26 hexadecimal characters WEP or Exactly 5 or 13 ASCII characters Exactly 64 hexadecimal characters WPA or WPA2 or From 8 to 63 ASCII characters Notes Hexadecimal characters are A F a f and 0 9 ASCII characters are letters numbers and symbols found on a keyboard View the security settings on the access point 1 Open a Web browser and then type the IP address of the access point in the address field Notes To obtain the IP address of the access point see the documentation that came with it or contact your system support person f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Enterthe user name and password for the access point when prompted Note The WEP key or WPA passphrase is not the same as the password for the access point The password allows youtoaccess the access point settings The WEP key or WPA passphrase allows printers and computers to join your wireless network 3 Lookfor the WEP key or WPA passphrase How are home net
51. what type of splitter should I use If there are limited wall jacks in your home or limited ports on your adapter then you can use a phone splitter A splitter splits the telephone signal and allows you to connect multiple devices to the wall jack It has two or more ports where you can plug the devices Do not use a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone What is my fax number In most cases your telephone number is also your fax number If you subscribe to the Distinctive Ring Pattern Detection DRPD service offered by telephone companies then your fax number is the number that you assigned to the printer Make sure that you enter the correct distinctive ring pattern for that number in the fax software or in the Fax Setup menu of the printer control panel If you have more than one telephone line then make sure that you enter the number for the line on which the printer is connected What is my dialing prefix The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number If the printer is in an office setting or in a private branch exchange this can be a specific number that you need to press so you can make a call outside the office This can also be a country code or an area code that you need to enter if you are sending faxes outside of town This can be very us
52. 90 loading on scanner glass 31 printing 34 scanning for editing 64 scanning to e mail 71 scanning using the touch screen 61 DSL filter 78 duplex copying automatic 59 copying manual 59 extending drying time 38 faxing 97 printing automatic 38 printing manual 40 duplex button location 11 duplex printing dry time choosing a given setting 39 duplex unit location 11 E Eco Mode using 21 editing photos using touch screen 47 emission notices 173 174 177 181 182 energy conserving 7 enlarging an image 57 envelopes 30 loading 42 printing 42 error correction setting 86 error using memory card 152 Ethernet 119 EXT port location 11 extending the duplex printing dry time 39 exterior of the printer cleaning 126 e mail setting up 68 e mail settings configuring 68 e mail troubleshooting cannot attach files 145 cannot send e mail 145 e mailing Address Book 69 70 attaching a photo or document 72 canceling 73 scanned documents 65 Index 191 scanning a document or photo 71 tips 71 F factory default settings resetting internal wireless print server 154 resetting to 21 failed faxes retrieving 98 fax printer memory 98 fax activity report 97 fax blocking setting 86 fax cover location 11 fax error messages Digital Line Detected 150 Failed to Connect 150 Fax Mode Unsupported 149 Fax Modem Error 150 No Answer 151 No Caller ID 151 Phone Line Busy 151 Phone Line Error 150 Phone Line is connected to the
53. A e AN I re re et 125 Cleaning the exterior ofthe printers saone de aa dod add n ue p NAUROQ 126 Cleaning the scanner glass rene 127 Cleaning the touch SCC ses nn Made SEE REM GR TURA ARDT dH abu aed rdi 127 FFOUDICSHOOCING PORRO 128 Before you troubleshoOt ue oot rq ebore bea el utet tad te Mr nsi 128 Using the Service Center to solve printer problems saos nei p ono e o didi a eode ERROR TUE 128 If Troubleshooting does not solve your problem sens 128 Sebuptroubleshootfig uostri telae ae ata n aa e est ea fd vb aoa aae ema 128 Jams and misteeds troubleshooting same ans RE DP Rte RA ORE d to M Ue een 136 Print troubleshooting ooa D ea ENDE PAD EN 139 Copy arid scamtroublesHobtlig eed nitet pea AR E Da rata iti eain 142 Contents 4 E mail troubISs hong a pee d ur isa oeuvre rence 144 Fax troubl hooting seinri aaa EEEREN ERREEN ae dates 145 Memory card troubleshooting esii enana ne E ERAR a mane 151 Wireless troubleshooting sssessssssssssseeceeessesssssssssssseeeeeeeeessessssssssssstereeesereesssssssssssteeeetereessnsssssssssteeeeeserensssssssssssteeeeeee 153 NOCCES aaa a UR MR 172 Prod ct ES AUOT ewes oie anes EE AE ee 172 Editi ON NOICE tee an 172 Power consumpti ueis ia i iee E Ai R R i n cie bna ARa rene 176 Index s ciet a a a a 190 Contents 5 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not pl
54. AKE SURE THE ACCESS POINT IS ON Check the access point and if necessary turn it on MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE There may be temporary interference from other devices such as microwave ovens or other appliances cordless phones baby monitors and security system cameras Make sure your access point is not positioned too closely to these devices Troubleshooting 161 MOVE THE COMPUTER AND OR PRINTER CLOSER TO THE ACCESS POINT The possible distance between devices in 802 11b or 802 11g networks is 300 feet while the wireless network range potentially doubles in 802 11n networks The range of your wireless network depends on many factors including the abilities of your access point and wireless network adapters If you are having trouble printing then try placing the computer and printer no more than 100 feet apart You can find the signal strength of the network on the network setup page Check your WEP key or WPA PASSPHRASE If your access point is using WEP security then the WEP key should be e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard If your access point is using WPA or WPA2 security then the WPA passphrase should be Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or From 8 to 63 ASCII characters ASCII characte
55. AN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment Ceo Operation is allowed in all EU and EFTA countries but is restricted to indoor use only Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hung ria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative N esky Spole nost Lexmark International Inc t mto prohla uje e v robek tento v robek je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der R
56. CK YOUR E MAIL CONFIGURATION SETTINGS Make sure you have correctly completed the e mail setup and successfully configured an SMTP server CHECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network Your network must be connected to the Internet for the printer to communicate with the SMTP server CHECK YOUR PROXY CONFIGURATION Your proxy server configuration should allow SMTP server connections For help with your proxy server or SMTP settings contact your system support person MAKE SURE TO ENTER A VALID RECIPIENT E MAIL ADDRESS MAKE SURE THE RECIPIENT MAILBOX IS NOT FULL This causes e mail to bounce back to your inbox Cannot attach files SELECT A SUPPORTED FILE TYPE JPEG or PDF MAKE SURE THE FILE SIZE IS NOT TOO LARGE Fax troubleshooting e Fax troubleshooting checklist on page 146 Cannot send faxes on page 146 Cannot receive faxes on page 148 Cannot run the fax software on page 149 Faxerror messages on the printer control panel on page 149 For detailed descriptions of common terms and tasks see the following Setting up the printer to fax on page 74 Faxing FAQ on page 92 Troubleshooting 145 Fax troubleshooting checklist If you encounter problems sending and receiving faxes then check the connection first 1 Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack DSL filter VoIP device or
57. IS ABLE TO ACKNOWLEDGE USB activity ON THE USB port Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type devmgmt msc 3 Press Enter or click OK Troubleshooting 159 4 Watch the Device Manager window while connecting a USB cable or another device to the USB port The window refreshes when Device Manager recognizes the USB connection e Ifthereis activityon Device Manager but none ofthe previous solutions worked then call Customer Support e If there is no activity on Device Manager then there may be a problem with your computer and its USB support The computer must recognize the USB connection in order for installation to work Cannot print and there is a firewall on the computer Third party non Microsoft firewalls can interfere with wireless printing If the printer and computer are configured correctly and the wireless network is working but the printer will not print wirelessly then a firewall could be the problem If there is a firewall other than the Windows firewall on the computer try one or more of the following Update the firewall using the most recent update available from the manufacturer Refer to the documentation that came with your firewall for instructions on how to do this If programs request firewall access when you install the printer ortry to print make sure you allow tho
58. IS SELECTED IN THE GENERAL TAB OF THE SCAN CENTER MACINTOSH ONLY Notes This is available only in Mac OS X version 10 6 Ifyou have several applications open then make sure that the Scan Center is the active application Otherwise the correct menu bar does not appear From the menu bar navigate to Scan Center Preferences General tab Scanning takes too long or freezes the computer If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CLOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED RESTART THE COMPUTER Cannot scan to a computer over a network If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER MAKE SURE ENABLE NETWORK SCAN TO COMPUTER IS SELECTED IN THE GENERAL TAB OF THE SCAN CENTER MaciNTOSH ONLY Notes e This is available only in Mac OS X version 10 6 Ifyou have several applications open then make sure that the Scan Center is the active application Otherwise the correct menu bar does not appear From the menu bar navigate to Scan Center Preferences General tab E mail troubleshooting Cannot send e mail on page 145 Cannot attach files on page 145 Troubleshooting 144 Cannot send e mail CHE
59. In the Appearance Mode area select the appropriate setting Note You can select to display the Printing Status window in the bottom corner of the screen or minimized in the task bar You can also hide it completely 5 Click OK Changing the printing mode To conserve ink you can change the default printing mode for all print jobs to Quick Print It uses less ink and is recommended for printing text only documents If you need to change to a different print mode to print photos or other high quality documents then you can select a different mode from the Print dialog before sending the print job Changing the default printing mode For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then navigate to Printing Preferences Quick Print OK Printing 51 For Macintosh users 1 With a document open choose File gt Print 2 From the printer pop up menu choose your printer 3 From the print options pop up menu choose Quality amp Media 4 From the Print Quality pop up menu choose Quick Print 5 From the Presets pop up menu choose Save as and then type a name for your setting configuration You must choose this configuration name from the Presets pop up menu for each print job 6 Click OK Changing the printing mode for a single print job For Windows users 1 Wi
60. LEXMARK Genesis S800 Series User s Guide September 2010 www lexmark com Machine type s 4310 Model s VW1 VW2 VW3 Contents Safety informatiOn cece ececesssssscsccccecesesessssssssecseceeees 6 About your Printer ccc cccccceeecessssssessssssensscceeeeeeees 7 Thank you for choosing this Printe le occa neue den nent 7 Minimizing your printer s environmental impact 7 Finding information about the DITS nanas 8 Understanding the parts of the printef s ssssssssessssssssseeersessssssssssssteeeereressssssssssseeerrrrssssssssssssssressessssssssstereeeeeessssss 10 Ordering and replacing SUPPIIeS 13 Ordering ink cartii A SS sss snxosassnovvbavedeonconnoonsscuvoostnavvanbnssncosseanoviecdodonisovvonadouxvanvoibvanosoisipaond someedohads ARARE 13 Using genuine Lexmark ink cartridges nn 13 Replacing ink Cartrid GES oops tu Doha pecie c E d eu b a arent pi erai a p nts 14 Ordering paper and other suppligs ss nie neri rire tement SURGIR GU 15 Recycling Lexmark BEOUUCLS a avait epe cn PA MEL AER Rn Pe Pi eon Pobre Re a dna 16 Using the printer control panel buttons and menus 17 Using the printer control DEHeL eode ei Masa rec ep c o ER RR DE e aoa rn Anda 17 Understanding the home SCFBBILs abbas eat marten RR utei prier bateau 18 Navigating menus using the touch screen 20 Changing the Power Saver TImpollt sea nanas 21 Saving paper and en
61. N Click Apply gt OK and then try to print again Communication with printer lost when connected to Virtual Private Network VPN You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks VPNs Most VPNs allow users to communicate with only the VPN and no other network at the same time If you would like to have the ability to connect to your local network and to a VPN at the same time then request the system support person for the VPN to allow split tunneling Be aware that some organizations will not allow split tunneling due to security or technical concerns Resolving intermittent wireless communications issues You may notice that your printer works for a short time and then stops working although apparently nothing has changed on your wireless network Many different issues can interrupt network communications and sometimes more than one problem exists at the same time Try one or more of the following DISCONNECT FROM ALL VPNs WHEN ATTEMPTING TO USE THE WIRELESS NETWORK Most Virtual Private Networks VPNs allow computers to communicate with only the VPN and no other network at the same time Disconnect from the VPN before installing the driver on the computer or before running the wireless setup on the computer To check if the computer is currently connected to a VPN open your VPN Client software and check your VPN connections If you do not have a VPN Client
62. ND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE PLACEMENT CORNER SELECT A PAPER SIZE THAT MATCHES THE LOADED PAPER MAKE SURE THE ORIGINAL SIZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING Scan was not successful If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with lt lt Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port RESTART THE COMPUTER ADD NETWORK PRINTERS THROUGH THE EDIT DEVICE LIST DIALOG If you are scanning from a network printer then add that printer using the Edit Device List dialog For more information see the Edit Device List Help 1 With the Scan Center application open choose Browse Devices from the Device pop up menu 2 Click from the Edit Device List dialog that appears Troubleshooting 143 MAKE SURE ENABLE NETWORK SCAN TO COMPUTER
63. Note If your e mail program does not open automatically then you can scan the document to the computer and then send it through e mail as an attachment For Macintosh users 1 N QAU A Load an original document The Instant Preview screen appears From the Finder navigate to Applications gt select your printer folder Double click Scan Center If scanning from a network printer then you must first add the printer to the Edit Device List dialog a From the Device pop up menu choose Browse Devices b From the Edit Device List dialog add your printer For more information click c Click OK From the What is being scanned area of the Scan Center select a document type From the How will the scanned image be used menu choose To be viewed on monitor Web page From the Send scanned image to menu choose an application Click Scan Retrieve the scanned image from the application and then send it through e mail as an attachment Scanning 65 Scanning to a PDF For Windows users 1 Load an original document The Instant Preview screen appears 2 Click or Start 3 Click All Programs or Programs and then select the printer program folder from the list 5 Navigate to Printer Home gt select your printer gt PDF Scanning starts and the scan progress dialog appears Save the document as a PDF For Macintosh users 1 NY OO U A Load an original document The Inst
64. Other Wireless Network from the list and then click Continue b Enter the details about your wireless network Note Your WEP WPA or WPA2 key may be obtained from the bottom of the box the documentation that came with the box or from the box Web page If you have already changed the key for your wireless network then use the key you created 4 Follow the instructions on the computer screen to complete installation Assigning a static IP address The printer will be assigned an IP address automatically through DHCP on most wireless networks 1 Complete the wireless setup allowing the printer to receive a DHCP address from a DHCP server on the network 2 Print a network setup page to see the IP address currently assigned to the printer 3 Open a Web browser and then type the printer IP address in the address field Press Enter Note If you are using a proxy server then temporarily disable it to load the printer Web page correctly 4 Click Configuration gt TCP IP gt Set static IP address 5 Inthe Address field type the IP address you want to assign to the printer and then click Submit To verify type the static IP address in the Web browser address field and then press Enter For more information contact your system support person Changing wireless settings after installation To change wireless settings on the printer such as the configured network and the security key do the following For Windows users 1 Click or
65. Placement corner Correctly place photos and documents on the scanner glass 5 Printer control panel with touch screen Operate the printer 6 Paper support Load paper Access paper jams 7 Paper guide adjustment lever Adjust the paper guides 8 PictBridge and USB port Connect a PictBridge enabled digital camera or a flash drive to the printer 9 Memory card slot Insert a memory card 10 Front door Access the ink cartridges 11 Paper exit tray Hold paper as it exits About your printer 10 1 Customer support label Identify the model number of the printer the customer support hot line the ink tank information and the MAC address 2 Front door Access the ink cartridges 3 Printhead access door Access the printhead Access paper jams 4 Cloth storage pocket Store the touch screen cloth Ink cartridge access Install replace or remove ink cartridges 6 Paper support Load paper Access paper jams 7 LINE Port Connect the printer to an active telephone line through a standard wall jack RJ 11 DSL filter VoIP adapter or any other adapter that allows you to access the phone line to send and receive faxes 8 EXT Port Connect additional devices telephone or answering machine to the printer and the telephone line Use this port if you do not have a dedicated fax line for the EJ printer and if this connection method is supported in your country or region 9 Powe
66. Print 5 From the Printer pop up menu choose your printer 6 From the print options menu choose the print quality the number of copies to print the type of paper to use and how the pages should print 7 Click Print Printing 34 Collating printed copies When printing multiple copies of a document you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated Notes e The collate option is available only when you are printing multiple copies To prevent smudging when printing photos remove each photo as it exits the printer and then let it dry before stacking For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Print Setup tab gt Copies area 4 Enter the number of copies that you want to print and then select Collate Copies Click OK to close any printer software dialogs 6 Click OK or Print For Macintosh users 1 With a document open choose File gt Page Setup 2 From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose File gt Print From the Printer pop up menu choose your printer From the Copies area enter the number of copies that you want to print and then choose Collated Click Print nN OF U A W Changing the print order of pages By default the last page is printed first
67. Scan Center Scan photos and documents Customize settings for scan jobs Printer Settings Customize settings for fax jobs Create and edit the Contacts list Network Card Reader View the contents of a memory device inserted into a network printer Transfer photos and PDF documents from a memory device to the computer over a network Wireless Setup Assistant Set up the printer on a wireless network Note This application is automatically installed with the printer software if the printer has wireless capability Using the printer software 24 Uninstaller Remove the printer software from your computer Note Your printer may not come with these applications depending on the features of the printer that you purchased Web Links Web Links are links to predefined Web pages Web Links are saved in the printer folder 1 From the Finder navigate to Applications gt select your printer folder gt Web Links 2 Double click the Web Link that you want to visit Use To Customer Support Contact technical support Lexmark Software Updates Download and install the latest printer software Lexmark Online Visit the Lexmark Web site Order Supplies Online Order ink or supplies Printer Registration Register your printer Visit Lexmark SmartSolutions Visit the SmartSolutions Web site Choose your custom solutions Note Your printer may not come with these Web Links depe
68. Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Settings tab gt Wireless setup utility 4 Follow the instructions on the computer screen Networking 103 For Macintosh users 1 From the Finder navigate to Applications select your printer folder 2 Double click Wireless Setup Assistant 3 Follow the instructions on the computer screen Advanced wireless setup Creating an ad hoc wireless network You can set up an ad hoc network if you Do not have an access point or wireless router Do not have a wireless network but do have a wireless network adapter for your computer Want to set up a standalone network between the printer and a computer with a wireless network adapter Notes e Before you begin make sure your wireless network adapter is properly attached to your computer and is working Therecommended way to set up your wireless network is to use an access point wireless router This network setup is called infrastructure network fyourcomputer has MyWi Fi or Wi Fi Direct then you can create direct connections to your wireless printer For more information see the documentation that came with your computer The printer can communicate on only one wireless network at a time Configuring the printer for an ad hoc wireless network will keep it from working on any other wireless network either ad
69. T THE MEMORY CARD The memory card may have been inserted too slowly Remove and then reinsert the memory card quickly CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with lt Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port CHECK THE NETWORK CONNECTION If the printer and computer are connected over a network then make sure that the correct host and device are communicating Select the printer from the computer or the computer from the printer Cannot print documents from a memory card or flash drive If the Memory card troubleshooting checklist does not solve the problem then try the following CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with lt Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port CHECK THE NETWORK CONNECTION If the printer and computer are connected o
70. Test the USB port by connecting other devices to it If you can successfully use other devices from the port then the port is working If the USB port on the computer is not working then try using the other USB ports on the computer MAKE SURE THAT THE USB CABLE IS WORKING Try using a different USB cable If you are using a cable longer than 10 feet then try using a shorter cable MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL Compare the printer model on the CD to the printer model on the printer The numbers should either match exactly or be within the same series If you have any doubts look for an updated version of the printer software on our Web site For more information see Installing the printer software in the User s Guide Troubleshooting 158 RECONNECT THE POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Power Saver mode Press and hold bfor three seconds to turn off the printer 2 Pull out the power cord from the power supply 4 Turn on the printer TRY RUNNING THE INSTALLER AGAIN 1 Close the installer 2 Remove the CD and then restart the computer 3 Insert the installation software CD and then run the installer again Notes When you get to the Software Already Installed screen make sure you select Install a new printer Ifyou have already set up your printer then select Change Connection to skip the hardware setup wizard CHECK THAT YOUR COMPUTER
71. a dial tone then the port is active e f you need two phone ports for your devices but do not want to pay extra then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone Faxing 79 Scenario 4 Digital telephone service through a cable provider Setup 1 Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem ka G LINE To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem The port labeled Phone Line 2 or Fax Port is not always active You may need to pay extra to your cable provider if you want to activate the second phone port 3 Remove the protective plug from the aj port of the printer and then connect the telephone to the port Tips for this setup e To make sure that the phone port on the cable modem is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active e f you need two phone ports for your devices
72. a f and 0 9 or Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard If you are using WPA or WPA2 security A valid WPA passphrase is e Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or From 8 to 63 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WPA passphrase are case sensitive If your wireless network is not using security then you will not have a security key Using a wireless network with no security is notrecommended becauseit can allow intruders to use your network resources without your consent MOVE THE COMPUTER AND OR PRINTER CLOSER TO THE ACCESS POINT The possible distance between devices in 802 11b or 802 119 networks is 300 feet while the wireless network range potentially doubles in 802 11n networks The range of your wireless network depends on many factors including the abilities of your access point and wireless network adapters If you are having trouble printing then try placing the computer and printer no more than 100 feet apart You can find the strength of the network signal on the printer network setup page CHeck MAC ADDRESS If your network uses MAC address filtering then make sure that you include the MAC address of the printer in the MAC address filter list This will allow the printer to operate on the network Troubleshooting 166 Wireless print se
73. a minute then launch the CD manually a Click or click Start and then click Run b In the Start Search or Run box type D setup exe where Dis the letter of your CD or DVD drive 3 Follow the instructions on the Welcome screen to set up the printer For Macintosh users 1 Close all open software applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click Install 4 Follow the instructions on the installation dialog to set up the printer Installing the printer on other computers Once the printer is set up on the wireless network it can be accessed wirelessly by any other computer on the network However you will need to install the printer driver on every computer that will access it You do not need to configure the printer again although you will need to run the setup software on each computer to install the driver For Windows users 1 Close all open software programs 2 Insert the installation software CD If the Welcome screen does not appear after a minute then launch the CD manually a Click or click Start and then click Run b In the Start Search or Run box type D setup exe where Dis the letter of your CD or DVD drive 3 Follow the instructions on the computer screen for installing a configured printer on a new computer For Macintosh users 1 Close all open software applications 2 Insert the in
74. able into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with lt lt Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port Troubleshooting 130 RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Power Saver mode Press and hold bfor three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 Turn over the printer to access the base of the printer and then slide the power supply cover Note Make sure to close the scanner lid and the front door of the printer 4 Pressthe power supply latch Troubleshooting 131 5 Remove the power supply from the printer and then reinsert it until it clicks into place o o o Z 6 Reinsert the power supply cover 7 Reconnect the power cord into the power supply and then plug the power cord into the wall outlet 8 Turn on the printer Print job does not print or is missing pages If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn on the printer and then open the front door of the printer 2 Make sure the cartridges are inserted correctly The cartridges shoul
75. ace or use this product near water or wet locations Use only the power supply and power cord provided with this product or the manufacturer s authorized replacements A CAUTION POTENTIAL INJURY To reduce risk of fire use only the telecommunications RJ 11 cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts A CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a professional service person A CAUTION POTENTIAL INJURY The area behind the duplex cover has protruding ribs as part of the paper path To avoid injury use caution when accessing this area for clearing a paper jam A CAUTION SHOCK HAZARD To avoid the risk o
76. ad or Deep Clean Printhead A cleaning page prints Using the printer software Windows only 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home select your printer Maintenance tab Clean cartridges 4 Follow the instructions on the computer screen Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remove all paper from the printer Maintaining the printer 126 3 Dampen a clean lint free cloth with water Warning Potential Damage Do not use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer making sure to remove any ink residue that has accumulated on the paper exit tray Warning Potential Damage Using a damp cloth to clean the interior may cause damage to your printer 5 Make sure the printer is dry before beginning a new print job Cleaning the scanner glass 1 Dampen a clean lint free cloth with water 2 Gently wipe the scanner glass clean Note Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass Cleaning the touch s
77. ager opens 4 Click the plus sign beside Universal Serial Bus controllers If USB Host Controller and USB Root Hub are listed then the USB port is enabled For more information see the computer documentation REMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting Paper jam in the printer on page 136 Paper jam in the duplex unit on page 138 Paper or specialty media misfeeds on page 139 Paper jam in the printer Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams 1 Turn off the printer and then unplug the power cord from the wall outlet Note Make sure the printer is not in Power Saver mode Press and hold for three seconds to turn off the printer 2 Check the following parts of the printer for any jammed paper Paper support Troubleshooting 136 If necessary remove the paper support when clearing small media jams Paper exit tray Printhead access door To check the printhead access door open the front door first 3 Firmly grasp the paper and then gently pull it out Note Be careful not to tear the paper while removing it Troubleshooting 137 4 If necessary reinstall the paper support or close the printhead access door and then close the front door 5 Press to turn the printer back on Paper jam in the duplex unit Note The parts inside the printer are sensitive Avoid unnecessarily touching these
78. ailing within Japan then the envelope can be printed in Portrait orientation with the stamp in the lower right corner or in Landscape orientation with the stamp in the lower left corner If you are mailing internationally then print in Landscape orientation with the stamp in the upper left corner You select the correct envelope size Select the next biggest size if the exact envelope size is not listed and set the left and right margins so your envelope is correctly positioned 25 sheets of labels The print side of the label is faceup The paper guides rest against the edges of the paper You select Automatic Normal or Photo print quality Note Draft mode is available but is not recommended for use with expensive paper such as heavyweight matte labels photo cards and glossy paper 25 greeting cards index cards postcards or photo cards The print side of the card is faceup The paper guides rest against the edges of the cards You select Automatic Normal or Photo print quality Note Draft mode is available but is not recommended for use with expensive paper such as heavyweight matte labels photo cards and glossy paper Loading paper and original documents 30 Load up to 25 sheets of photo glossy paper Make sure that The print side of the paper is faceup The paper guides rest against the edges of the paper You select Automatic Normal or Photo print quality
79. al telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQHITXXXX The digits represented by are the REN without a decimal point for example 03 is a REN of 0 3 For earlier products the REN is shown separately on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible You will also be advised of your right to file a complaint with the FCC Notices 177 The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this equipment for repair or warranty information contact Lexmark International Inc at www lexmark com or your Lexmark representative If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved This equipment contains no user serviceable parts For repair and warranty information contact Lexmark International Inc See the previous paragraph for contact informatio
80. amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Notices 185 LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS PLEASE READ CAREFULLY BEFOREUSING THIS PRODUCT BY USING THIS PRODUCT YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS IF YOU DO NOT AGREE WITH THE TERMS OF THIS SOFTWARE
81. ant Preview screen appears From the Finder navigate to Applications gt select your printer folder Double click Scan Center If scanning from a network printer then you must first add the printer to the Edit Device List dialog a From the Device pop up menu choose Browse Devices b From the Edit Device List dialog add your printer For more information click c Click OK From the What is being scanned area of the Scan Center choose a document type Customize the settings as needed Click Scan Save the document as a PDF Scanning FAQ How can I improve the quality of a scan Make sure your original documents are in good condition Make sure the application that receives the scanned document is appropriate For example if you are scanning a photo to edit it then make sure you choose a photo editing application to receive the scan If you are scanning a document to edit the text then make sure you choose an OCR application Use a high resolution Keep the scan lid closed during the scan Do not move the original document Scanning 66 How do I scan in black and white Color is the default for all scans To scan in black and white do the following 1 From the home screen touch Scan 2 Choose a scan destination 3 Select the settings for the scan 4 From the Scan Options screen touch 8 5 Press Why am I being asked for a PIN PINs are a security measure used to restrict the scanned information from
82. are sn 65 SCANNING toa PDF oed D 66 SCANNING gii 66 Canceling Saone ameet prati vest a dao bx rn t dai st one non 67 Contents 3 zunilni ee a SN dt 68 Setting vip the printer toe Mial lice ce Ne te tO ab nk na 68 Creating ann e mail contact NSE nan eet ipte e i Qe rase tet Nn RR aS 69 SSNOINO MAIRES EST A n SI DRESD nob a ERN SOO N 71 Canceling ance mall sap aedi i A n avete opu bitte ad MUN Bao i Rd a ea d Rs 73 AXIS ee TTE 74 Setting Up the Printer1O tas nero td nn udi bd dii RS em RUIN 74 CONTGUTING the arsenal oi 86 Creatihig a contact LIS etant ann ae une one Naa ETT 88 Sending TAKES PAR RE NEA PR AT PR AR TU EVA EDR A VE RMI D 89 RECBIVING AXES cue secessit aee ts cts redi gU es ao edite i ig NP SV ERA M UNE RIEN pee UOI 91 Faxing FAQ erisorseal asset 92 Alzin dein dino REESE DRITTE EP 99 Installing the printer on a wireless nebWOEK sem det OR lei deat AER sd qup e 99 Advanced wireless Setupiuosso qun Ute RIPE URDU RUNE dites a aodant dp REOR te deti ded 104 Networking AO tee tassios RU ru anite LATER C Hie tombe oies 110 Using SmartSolutions eeeeeeeeeeeeee ee eee eene 122 What is SNA SOUTIEN nl nn repeti Se na 122 Creating and customizing printer solUtlOFis uote trs e dee o HENRI da pe Rb RR EE N 123 Maintaining the printer 125 Mairitaining Ink calitidqgesos eoe DII ER ERE Oe M
83. ark edges on the scanned image Look for the placement corner located on the lower right side of the scanner glass This serves as a guide for proper document placement To capture an instant preview scan put the document or photo on the scanner glass and close the scanner lid To maximize scanning capacity of the printer use the scanner clip found in the upper part of the glass to keep photos cards or other small media in place Sending faxes using the printer control panel 1 2 3 Load an original document The Instant Preview home screen appears Preview a Copy Scan Be Smart a Solutions Preview Touch Fax Send the fax To send a fax to a single recipient a Enter a fax number or touch Address Book or History to import a contact b Touch To send a fax to multiple recipients broadcast fax a Touch Fax to Multiple and then touch Add a Number b Enter a fax number or touch Address Book or History to import a contact Repeat this step until you have entered the numbers of all the recipients Touch Accept every time you add a recipient c Touch Warning Potential Damage Do not touch the cables or the and Ts ports while sending a fax Faxing 90 Tip You can broadcast a fax to up to 30 recipients Touch More Options to set a color or black and white fax adjust the quality of the fax set the size of the document add a cover page schedule the fax or view pending faxes Sendin
84. ary for the proper functioning of the devices on the telephone line Faxing 83 To connect Connect the cable from the wall jack to the port of the printer Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports The N ports are for fax machines modems and answering machines The F port is for telephones N FN Faxing 84 Connect the printer to any of the N ports To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the RJ 11 adapter and then connect the adapter to an N port 3 If you want to connect a telephone and answering machine to the same wall jack then connect the devices as shown Entering your user information Your user information includes your name or company name your fax number which is your telephone number unless you have a dedicated fax telephone line and the time and date on your fax machine when a transmission is made This information appears in the header and footer of the faxes that you send Some countries or regions require the fax number and fax name for you to send a fax and some fax machines block anonymous faxes Make sure to enter your fax number and fax name correctly This is the information that identifies you as the sender in all the faxes that you send Setting the fax header 1 From the home screen navigate to gt Fax Setup gt Dialing and Sending gt F
85. atically assigned you will be asked during wireless setup to manually enter an address and other network information after selecting your printer from the available list What is a key index An access point wireless router can be configured with as many as four WEP keys Only one key is used on the network at a time however The keys are numbered and the number of a key is referred to as its key index All devices on the wireless network must be configured to use the same key index when multiple WEP keys are configured on the access point Select the same key index on your printer as you are using on your access point Networking 121 Using SmartSolutions What is SmartSolutions SmartSolutions is a set of solutions that you can create customize and download from the SmartSolutions Web site http smartsolutions lexmark com to your printer It lets you create one touch custom solutions to streamline repetitive copying scanning and printing tasks SmartSolutions also lets you view RSS feeds Google Calendar news headlines and online photo albums among others from the printer control panel To access a solution you created or customized touch SmartSolutions on the printer control panel and then select the icon or name of the solution The following are some of the solutions that may be available be sure to check the SmartSolutions Web site for an updated list Preloaded solutions Use To ID Card Copy Copy b
86. atthe printer drivers are installed on the computer See related topics on troubleshooting specific connection types if you encounter difficulties during configuration Networking 107 Switching to a wireless connection 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Settings tab gt Wireless setup utility 4 Follow the instructions on the computer screen Note There is no need to remove the USB cable connecting the printer to the computer during wireless configuration Switching to a local USB connection 1 Attach a USB cable to the computer and to the printer 2 Waita moment for Windows to locate the driver and finish setting up the printer Note You can continue to use the printer wirelessly Switching between USB and wireless connections Macintosh only You can change the way you access your printer depending on your needs The procedures below assume that you have configured your printer for one type of connection See related topics on troubleshooting specific connection types if you encounter difficulties during configuration Switching to a wireless connection 1 Close all open applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click Lexmark Extras Lexmark Setup Assistant 4 Follow the ins
87. ave distinctive ring service then set the printer to receive faxes manually Auto Answer Off This setting lets you receive both voice calls and fax calls but works best if you use voice mail more often You need to turn off voice mail whenever you are expecting a fax How do I change the resolution of the documents that I fax The resolution or fax quality of the documents that you send may affect fax transmission The receiving fax machine may not support high resolutions resulting to a failed fax You can fix this by enabling Auto Fax Conversion Make sure the original documents are not blurred If your high quality fax is not being received then try selecting a lower quality Color resolution 200 x 100 200 x 200 200 x 200 200 x 200 300 x 300 200 x 200 Quality Black resolution Standard Fine Superfine Ultrafine 300 x 300 half toned 200 x 200 1 From the home screen navigate to Fax gt More Options gt Quality 2 Select a resolution and then touch Accept How do I send a fax at a scheduled time 1 From the home screen touch Fax 2 Enter a fax number or touch Address Book to import a contact 3 Navigate to More Options Schedule a Fax 4 Enterthe time you want to send the fax and then touch Accept 5 Touch lt gt to save the scheduled fax The printer sends the fax at the designated time Do not turn off the printer or unplug it from the telephone line before the sc
88. ax Name 2 Enter your name or company name and then touch Accept 3 Touch Fax Number 4 Enter your fax number or telephone number and then touch Accept Faxing 85 Setting the fax footer 1 From the home screen navigate to gt Fax Setup gt Fax Printing gt Fax Footer 2 Touch On and then touch Accept Configuring the fax settings You can configure the fax settings through the printer control panel or the fax software If you configure the fax settings through the printer control panel then the fax software imports those settings The changes appear the next time you launch the fax software The printer also saves the settings that you choose in the fax software unless you set the printer to block changes made from the computer Configuring fax settings using the printer control panel 1 From the home screen navigate to gt Fax Setup 2 Configure the fax settings using the selections in the menu Reports View the fax history on the screen Printconfirmation pagesortransmission reports These reports let you know if the faxes that you send are sent successfully Print activity logs Activity logs let you view the sent and received fax history of your printer Ringing and Answering Setthe printerto receive faxes automatically or manually Turn Auto Answer to On or Off Adjustthe ringing volume Setthe number of rings This is important if you choose to receive faxes automatically Auto Answe
89. ay be prompted to connect the printer to the computer again using the installation cable as part of the setup process 4 Follow the instructions on the computer screen For Macintosh users 1 From the Finder navigate to Applications select your printer folder 2 Double click Wireless Setup Assistant 3 Follow the instructions on the computer screen Wi Fi indicator still Shows limited connection When the Wi Fi indicator displays TT it may indicate that the printer is e Not configured in infrastructure mode e Waiting to make an ad hoc connection to another wireless device e Not connected to a wireless network The printer may be unable to join the network because of interference its distance from the access point wireless router or until its settings are changed Try one or more of the following Troubleshooting 165 CHECK NETWORK NAME Make sure your network does not have the same name as another network near you For example if you and your neighbor both use a manufacturer s default network name your printer could be connecting to your neighbor s network For more information on setting a unique network name consult the documentation for your access point Note If you set a new network name then you must reset the printer and computer SSID to the same network name CHECK SECURITY KEYS If you are using WEP security A valid WEP key is Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F
90. blem then try one or more of the following MAKE SURE TO ENTER YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup then enter your fax name and fax number This is the information that identifies you as the sender in all the faxes that you send Some countries or regions require the fax number and fax name for you to send a fax and some fax machines block anonymous faxes DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM The modem of the printer can transmit data at 33 600 bps This is the maximum speed at which the printer can send and receive faxes It is not necessary however to set the modem to its fastest transmission capability The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax Otherwise your fax will not be received 1 From the home screen navigate to gt Fax Setup gt Dialing and Sending gt Max Send Speed 2 Select a sending speed and then touch Accept Troubleshooting 146 SET THE PRINTER TO SCAN THE ORIGINAL DOCUMENT BEFORE DIALING THE NUMBER The printer does not automatically redial if you set it to scan the original document after dialing the number Set the printer to scan before dialing so that you do not have to scan the document again if the fax fails The scanned document is saved in the printer memory The printer can then retrieve it and automatically redial the number 1 From the
91. but do not want to pay extra then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone Faxing 80 Setup 2 Printer is connected to a wall jack cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem Your cable telephone service comes from the wall jacks c zZ m m x lt To connect 1 Connect the cable from the wall jack to the port of the printer 2 Remove the protective plug from the Ts port of the printer and then connect the telephone to the port Scenario 5 Country or region specific setup Different countries or regions have different types of telephone wall jacks The standard wall jack adopted by most countries or regions is the Registered Jack 11 RJ 11 You need to have an RJ 11 plug or a telephone cable that has an RJ 11 connector so you can connect a device to an RJ 11 wall jack The fax ports on the back of the printer and the telephone cable that comes with the printer have RJ 11 connectors If you have a different type of connec
92. cable modem where you connected the printer Make sure you plug the telephone into the same port If you do not hear a dial tone then contact your line provider 2 While the printer is connected to the telephone line check for a dial tone by plugging an analog telephone into the f port of the printer If you do not hear a dial tone then use the checklist below Listen for a dial tone after checking each item If you hear a dial tone but still have problems sending and receiving faxes then see the other topics in this section Connection checklist Make sure that the printer and other devices on the line if applicable are set up and configured correctly according to your setup scenario Make sure that the cables are connected to the correct ports Make sure that the cables are securely plugged in Check the cable connections for the following hardware if applicable Power supply Answering machine Cable modem Splitter Telephone VoIP adapter DSL filter RJ 11 adapter If the printer is connected to a Digital Subscriber Line then make sure you are using a DSL filter for the printer If the printer is connected to a VoIP adapter or cable modem then make sure that the printer is plugged into the first phone port If you are using a splitter then make sure that you are using a phone splitter Do not use a line splitter Cannot send faxes If the Fax troubleshooting checklist does not solve the pro
93. can scan documents or photographs and save them to a computer program application or flash drive for presentation Userecycled paper About your printer 7 Conserving ink Use Quick Print or Draft Mode These modes can be used to print documents using less ink than normal and are recommended for printing documents that are mostly text Use High Yield cartridges Inks in High Yield cartridges allow you to print more pages with fewer cartridges Clean the printhead Before replacing and recycling your ink cartridges try using the Clean Printhead and Deep Clean Printhead features These features clean the printhead nozzles to improve the quality of your prints Recycling Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program To return an ink cartridge go to www lexmark com recycle Follow the instructions to request a postage paid bag Recycle the product packaging Recycle your old printer instead of throwing it away Recycle paper from discarded print jobs Userecycled paper To read the Lexmark Environmental Sustainability Report see www lexmark com environment Finding information about the printer Publications What are you looking for Find it here Initial setup instructions Setup documentation Connecting the printer The setup documentation came with the printer and is also available on the Lexmark Web site at Installing the printer software http
94. ccept the terms of this single use license agreement return this product in its original packaging to your point of purchase A replacement cartridge sold without these terms is available at www lexmark com LEXMARK SOFTWARE LICENSE AGREEMENT This Software License Agreement License Agreement is a legal agreement between you either an individual or a single entity and Lexmark International Inc Lexmark that to the extent your Lexmark product or Software Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product The term Software Program includes machine readable instructions audio visual content such as images and recordings and associated media printed materials and electronic documentation whether incorporated into distributed with or for use with your Lexmark product 1 STATEMENT OF SOFTWARE LIMITED WARRANTY Lexmark warrants that the media e g diskette or compact disk on which the Software Program if any is furnished is free from defects in materials and workmanship under normal use during the warranty period The warranty period is ninety 90 days and commences on the date the Software Program is delivered to the original end user This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark R
95. change list to import the contact Note To add contacts you need to import contacts from the phone books on your computer that are supported by the fax software In addition to the software Address Book you may also have phone books of the mail clients installed on your computer such as Microsoft Outlook 6 Click OK For Macintosh users 1 From the Finder navigate to Applications gt select your printer folder 2 Double click Printer Settings 3 Click the Contacts tab To add contacts click the Individuals tab To add fax groups click the Groups tab 4 Click amp to open the Address Book Note To add contacts you need to import contacts from the Address Book on your Macintosh computer If the contact is not in the Mac Address Book then first add the contact to the address book and then import it 5 From the Address Book click and drag the contacts that you want to add to the Contacts list For more information click Help or to view the help information for the fax software Sending faxes Scanner glass Load documents or photos facedown on the scanner glass Use the scanner clip when loading small media on the scanner glass Ne Faxing 89 Tips for sending faxes Before you send a fax Make sure that the printer is on and connected to a working telephone DSL or VoIP line The line is working if you hear a dial tone When using the scanner glass close the scanner lid to avoid d
96. ck the Wireless Network Connection section The Default Gateway entry is typically the access point The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 b Type the user name and password of the router when prompted c Click OK Networking 117 d Inthe Wireless settings section look for the SSID e Write down the SSID Note Make sure you copy it exactly including any capital letters 2 Obtain the SSID of the network that the printer is connected to a From the printer print a network setup page b Inthe Wireless section look for SSID 3 Compare the SSID of the computer and SSID of the printer If the SSIDs are the same then the computer and the printer are connected to the same wireless network If the SSIDs are not the same then run the utility again to set up the printer on the wireless network used by the computer For Macintosh users with an AirPort base station In Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences gt Network gt AirPort The SSID of the network that the computer is connected to is displayed in the Network Name menu 2 Write down the SSID In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications Internet Connect AirPort The SSID of the network that the computer is connected to is displayed in the Network menu 2 Write down the SSID For Macintosh users with an access point 1 Type the
97. complete when a message appears on the printer control panel indicating that the file you scanned has been saved Scanning 62 Scanning photos into an editing application For Windows users 1 Load a photo or photos The Instant Preview screen appears 2 Click or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to 5 Printer Home gt select your printer gt Photo f you want to scan a single photo or multiple photos as a single image then select Single photo e Ifyou want to scan multiple photos at once and save them as separate images then select Split into individual photos Note Allow at least 1 4 inch of space between photos if you want to scan multiple photos at once and save them as separate images Scanning starts and the scan progress dialog appears Save the photo or photos and open them in a photo editing application to edit For Macintosh users 1 Load a photo or photos The Instant Preview screen appears From the Finder navigate to Applications select your printer folder Double click Scan Center If scanning from a network printer then you must first add the printer to the Edit Device List dialog a From the Device pop up menu choose Browse Devices b From the Edit Device List dialog add your printer For more information click c Click OK From the What is being scanned area of the Scan Center select Pho
98. creen Your printer comes with a touch screen cloth that can be used to remove fingerprints and smudges on the touch Screen 1 Make sure the printer is turned off and unplugged from the wall outlet CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding 2 Wipethetouch screen with the touch screen cloth that came with your printer or with another clean dry lint free cloth Warning Potential Damage Do not use liquids household cleaners or detergents as they may damage the touch screen Maintaining the printer 127 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet Make sure the printer is turned on Make sure the printer is securely connected to the host computer print server or other network access point Check the printer for error messages and resolve any errors Check for paper jam messages and clear any jams Checkthe ink cartridges and install new cartridges if necessary Turn the printer off wait about 10 seconds and then turn the printer back on Note Make sure the printer is not in Power Saver mode Press and hold for three seconds to turn off the printer Usethe Service Center to locate and solve the probl
99. ction section The Default Gateway entry is typically the access point The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 b Type the user name and password of the access point when prompted c Click OK d Inthe Wireless settings section look for the SSID e Write down the SSID Note Make sure you copy it exactly including any capital letters 2 Obtain the SSID of the network that the printer is connected to a From the printer print a network setup page b Inthe Wireless section look for SSID 3 Compare the SSID of the computer and SSID of the printer If the SSIDs are the same then the computer and the printer are connected to the same wireless network If the SSIDs are not the same then run the utility again to set up the printer on the wireless network used by the computer For Macintosh users with an AirPort base station In Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences gt Network gt AirPort The SSID of the network that the computer is connected to is displayed in the Network Name menu 2 Write down the SSID In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications Internet Connect AirPort The SSID of the network that the computer is connected to is displayed in the Network menu 2 Write down the SSID For Macintosh users with an access point 1 Type the IP address of the access point in th
100. d select the name of the network computer and then touch Accept to start printing the document Notes You may be prompted to enter a PIN if the computer requires it To assign a computer name and a PIN to the computer see the Help for the printer software associated with your operating system Printing 37 Printing on both sides of the paper duplexing Printing on both sides of the paper duplexing automatically The automatic duplex unit available only on select printer models supports letter and A4 size paper If you purchased a model without automatic duplex or if you need to print duplex using other paper sizes then see the instructions for printing on both sides of the paper duplexing manually For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Advanced tab gt 2 Sided Printing area gt select On Note To use the settings defined in the printer select Use Printer Settings 4 Select either the Side Flip or Top Flip option Side Flip is the setting most often used 5 Click OK to close any printer software dialogs 6 Click OK or Print To return to single sided printing navigate to Advanced tab gt 2 Sided Printing area gt select Off For Macintosh users 1 With a document open choose File gt Page Setup 2 From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose Fi
101. d click firmly into the matching color slot of the printhead 3 Closethe front door SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note This solution applies to Macintosh users only 1 With a document open choose File gt Print 2 From the printer pop up menu choose your printer and then click Print If your printer does not appear on the Printer list then choose Add Printer From the list of printers in the Default tab select your printer and then click Add Troubleshooting 132 If your printer does not appear on the list then try either of the following For a USB connected printer remove and then reconnect the USB cable Fora printer that is wirelessly connected see the Wireless troubleshooting section MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Power Saver mode Press and hold for three seconds to turn off the printer 2 Pull out the power cord from the power supply 4 Turn on the printer REMOVE AND RECONNECT THE USB cABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer Troubleshooting 133 3 Firmly plug the rectangular end of the USB cable into the USB port of the co
102. d then do the following TURN THE ACCESS POINT WIRELESS ROUTER OFF AND THEN BACK ON Wait one minute for the printer and computer to reestablish the connection This can sometimes refresh network connections and resolve connectivity issues DISCONNECT FROM VPN sESsSION When you are connected to another network through a VPN connection you will not be able to access the printer over your wireless network End your VPN session and try printing again Make sure Demo MODE is TURNED OFF Select printer features are not available when Demo Mode is turned on From the home screen navigate to gt Demo Mode gt Off gt save the setting Check your WEP key or WPA PASSPHRASE If your access point is using WEP security then the WEP key should be e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WEP key are case sensitive If your access point is using WPA or WPA2 security then the WPA passphrase should be Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or From 8 to 63 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WPA passphrase are case sensitive Note If you do not know this information then see the documentation that came with the wireless network or contact
103. d then touch Accept 2 Set the number of rings before the printer picks up incoming faxes a Touch Pick Up On b Set the number of rings and then touch Accept to save the setting When the number of rings you set is detected the printer automatically receives the incoming fax Warning Potential Damage Do not touch the cables or the and Ts ports while receiving a fax Tips e If the printer is sharing the line with other analog devices telephone answering machine then set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If the printer is on a dedicated fax line then you may set the printer to pick up on any number of rings f you have multiple numbers on a single line or if you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically Receiving faxes manually 1 Make sure that Auto Answer is off a From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Auto Answer b If Auto Answer is not s
104. dapter any connector the memory device or the printer in the areas shown while actively printing reading or writing from the memory device A loss of data can occur 3 If the PictBridge connection is successful then the following message appears on the display Camera Connected Use Camera to choose and print photos 4 If you want to change the default print settings a Touch More Options to access the PictBridge menu b Select the paper size paper type photo size quality and layout of the photos that you want to print Touch Accept each time you make a selection Note The printer will use the default print settings unless you change the print settings from the camera 5 See the documentation for your camera to begin printing Note If you insert the camera while the printer is performing another job then wait for the job to finish before printing from the camera Printing photos from a memory device using the proof sheet 1 Load letter or A4 size plain paper 2 Insert a memory card or flash drive The Memory Device screen appears on the display 3 Navigate to More Options gt Proof Sheet gt Print Proof Sheet 4 Select which photos you want to print You can print a proof sheet For the 20 most recent photos if there are 20 or more photos on the memory device For all photos on the memory device e By date if the photos on the card were taken on different dates If you choose this option select the date and then
105. delete the network from the list 8 Click Add to create an ad hoc network 9 In the Network Name SSID box type the name you want to give your wireless network 10 Write down the network name you chose so you can refer to it when running the wireless setup Make sure you copy it exactly including any capital letters 11 If Network Authentication appears in the list then select Open 12 In the Data encryption list select WEP 13 If necessary clear the The key is provided for me automatically check box 14 In the Network Key box type in a WEP key Networking 105 15 Write down the WEP key you chose so you can refer to it when running the wireless setup Make sure you copy it exactly including any capital letters 16 Inthe Confirm network key box type the same WEP key 17 Select This is a computer to computer ad hoc network wireless access points are not used 18 Click OK twice to close the two open windows 19 It may take a few minutes for your computer to recognize the new settings To check the status of your network a Right click the Wireless Network Connections icon b Select View Available Wireless Networks e Ifthe network is listed but the computer is not connected select the ad hoc network and then click Connect e fthenetwork does not appear wait a moment and then click Refresh network list 20 Insert the installation software CD and then follow the directions for wireless installation Note Do not c
106. der with the matching name and model number followed by Network Select Use Printer Online from the menu a uF WN Close the Printers or Printers and Faxes window and try printing again SELECT THE WIRELESS PORT If you have previously set up your printer as a locally attached printer then you may need to select the wireless printer to use the printer wirelessly Click or click Start and then click Run In the Start Search or Run box type control printers Press Enter or click OK Right click the printer and then select Properties or Printer properties from the menu Click the Ports tab Locate the selected port The selected port has a check beside it in the Port column N QO Uu B WN If the Description column of the selected port indicates that it is a USB port then scroll through the list and select the port with Printer Port in the Description column Check the printer model in the Printer column to make sure you select the right printer port 8 Click OK and then try to print again Wi Fi indicator shows limited connection during installation When the Wi Fi indicator displays 7 itindicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured The printer may be unable to join the network because of interference its distance from the access point wireless router or until its settings are changed Try one or more of the following M
107. e The icons appear when they are selectable on the current screen If an icon does not appear then the function is not available 1 Back Return to the previous screen de Exit from one menu level to a higher one 2 Touch screen display Navigate the printer menus Note The display is turned off in Power Saver mode Change settings View printer messages and animation 3 Home Return to the home screen 4 Help View Help text messages 5 Cancel Cancel the current job or task Using the printer control panel buttons and menus 17 Use To 6 Start Start a job depending on which mode is selected 7 Power Turn the printer on and off b Switch to Power Saver mode Note When the printer is on press to switch to Power Saver mode Press and hold for three seconds L to turn off the printer ud Understanding the home screen After the printer is turned on and a short warm up period occurs the display shows the home screen Use the home screen selections to initiate an action such as copying or faxing or to change printer settings 1 2 3 4 5 Scan Fax Memory Smart Device Solutions Display item Description 1 Copy Access the copy menu and make copies 2 Scan Access the scan menu and scan documents 3 Fax Access the fax menu and send faxes Using the printer control panel buttons and menus 18 Display item 4
108. e and then select Cancel e f you want to cancel all print jobs in the queue then click Printer gt Cancel All Documents For Macintosh users 1 Clickthe printer icon on the Dock The print queue dialog appears 2 Choose the job you want to cancel and then click Delete Printing 54 Copying Scanner glass Use the scanner clip when loading small media on the scanner glass J Load documents or photos facedown on the scanner glass M Tips for copying When using the scanner glass close the scanner lid to avoid dark edges on the scanned image Look for the placement corner located on the lower right side of the scanner glass This serves as a guide for proper document placement To capture an instant preview scan put the document or photo on the scanner glass and close the scanner lid To maximize scanning capacity of the printer use the scanner clip found in the upper part of the glass to keep photos cards or other small media in place Making copies 1 Load the original document The Instant Preview home screen appears Preview Copy Scan B Fax Smart Solutions Ing Preview Note From the printer control panel you can press lt gt to print one copy of the original document using the default settings Copying 55 2 Navigate to Copy gt More Options gt Number of Copies 3 Enter the number of copies you want to print and then touch Accept 4 Touch Color o
109. e equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna ncrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may resu
110. e Card JPEG xD Picture Card Type H TIFF xD Picture Card Type M J Printing photos using the printer control panel 1 Load photo paper 2 Insert a memory card flash drive or digital camera set to mass storage mode The Memory Device screen appears on the display 3 Touch View Photos The Select Photos screen appears 4 Touch the photo or photos you want to print Tips e f you want to clear a selected photo then touch the photo again f you want to view more photos then touch the left or right arrow and then touch the photo to select it 5 When you are finished selecting the photos you want to print touch Layout 6 If you wantto change the print settings then touch Change Settings If necessary touch Accept each time you make a selection 7 Press lt Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Printing 46 Editing photos using the printer control panel 1 Load photo paper 2 Insert a memory card or flash drive The Memory Device screen appears on the display 3 Touch View Photos The Select Photos screen appears 4 Touch the photo you want to edit 5 Touch f to view the selected photo Tips f you want to clear the selected photo then touch e Ifyou want to view the previous or next photo then touch the left or right arrow and then touch amp to select the photo 6 Touch Touch Accept each time you make a select
111. e Lexmark Support Web site technical support http support lexmark com Troubleshooting hints and tips Note Select your country or region and then select Frequently asked questions your product to view the appropriate support site e Documentation Record the following information located on the store receipt and inside the front door of the printer and have it ready when you contact support so that they may serve you faster E mail support Driver downloads Live chat support Machine Type number Serial number Date purchased Store where purchased Telephone support In the US call us at 1 800 332 4120 Monday Friday 8 00 AM 11 00 PM ET Saturday and Sunday 11 00 AM 8 00 PM ET Support telephone numbers and hours of operation for your country or region can be found on the Support Web site http support lexmark com or on the printed warranty that came with your printer Warranty information n the US See the Statement of Limited Warranty included with this printer or at http support lexmark com In other countries or regions See the printed warranty that came with your printer About your printer 9 Understanding the parts of the printer 2 3 Use the 1 Scanner lid Access the scanner glass 2 Scanner glass Scan copy or fax photos and documents 3 Scanner clip Hold photos cards or other small media in place 4
112. e NRTL Nationally Recognized Testing Laboratory ou un organisme de certification agr dans votre r gion ou pays Ceci pr vient tout endommagement de l quipement caus par les orages et autres surtensions lectriques Cet quipement utilise des prises de t l phone CA11A Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment shall not be set up to make automatic calls to the Telecom s 111 Emergency Service This equipment may not provide for the effective hand over of a call to another device connected to the same line This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers Some parameters required for compliance with Telecom s telepermit requirements are dependent on the equipment associated with this device The associated equipment shall be set to operate within the fol
113. e address field of your Web browser and then continue to step 2 If you do not know the IP address of the access point then do the following a From the Apple menu navigate to System Preferences gt Network gt AirPort b Click Advanced or Configure c Click TCP IP The Router entry is typically the access point 2 Type your user name and password when prompted and then click OK Troubleshooting 157 3 Inthe Wireless settings section look for the SSID 4 Write down the SSID security type and the WEP key WPA passphrase if shown Notes Make sure you copy the network information down exactly including any capital letters Store the SSID and the WEP key or WPA passphrase in a safe place for future reference Make SURE Your OS is COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer supports wireless printing only through AirPort base stations for Mac OS X version 10 5 or later The Continue button is unavailable Try the following solutions in the order they appear until the Continue button becomes active and can be clicked CHECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH THE COMPUTER AND THE PRINTER USB ports are marked with e MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON Check to see if the button is lit If you have just turned on the printer then you might need to disconnect the USB cable and reconnect it MAKE SURE THAT THE USB PoRT ON THE COMPUTER IS WORKING
114. e document Lower the fax quality Reformat the document on letter or A4 size paper Reformat the document on letter or A4 size paper Troubleshooting 149 Error message What it indicates Possible solutions Unsupported Width The receiving fax machine does not support the width of the document that you are sending Reformat the document on letter or A4 size paper Unsupported Compression The fax modem of the receiving fax machine does not support data compression Fax modems compress data to speed up transmission but the receiving fax modem needs to have the same compression code Lower the transmission speed of the fax modem and then resend the fax Enable Auto Fax Conversion Unsupported Resolution The receiving fax machine does not support the scan resolution of the document that you are sending Lower the fax quality Enable Auto Fax Conversion Unrecoverable Fax Error The fax modem encountered critical errors Turn off the printer turn it back on and then resend the fax Fax Modem Error The fax modem of the printer may be busy or the fax modem may have encountered problems during transmission Turn off the printer turn it back on and then resend the fax Phone Line is connected to the incorrect jack on the back of the machine The telephone cable is connected to the wrong port on the back of the printer Connect the phone cable
115. e software then uninstall the current software first For Windows users 1 Close all open software programs 2 Insert the installation software CD If the Welcome screen does not appear after a minute then launch the CD manually a Click or click Start and then click Run b In the Start Search or Run box type D setup exe where Dis the letter of your CD or DVD drive 3 Follow the instructions on the Welcome screen For Macintosh users 1 Close all open software applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click Install 4 Follow the instructions on the installation dialog Using the Internet 1 Goto the Lexmark Web site at www lexmark com 2 Navigate to Downloads gt Driver Finder gt select your printer gt select your operating system 3 Download the driver and install the printer software Note Updated printer software may be available at http support lexmark com Using the printer software 27 Loading paper and original documents Loading paper 1 Flex the sheets back and forth to loosen them Do not fold or crease the paper Straighten the edges of the stack on a level surface 2 Center the paper on the paper support 3 Adjust the paper guides so they rest against the edges of the paper Note Do not force paper into the printer The paper should be flat against the paper suppor
116. e your wireless network from the device CHANGE THE CHANNEL THE ACCESS POINT USES You can sometimes eliminate interference from unknown sources by changing the channel your access point uses to broadcast There are three distinct channels on a router See the documentation that came with your router to determine which three apply Other channels are offered as options but these overlap If the router is configured to use the default settings then change the channel setting to use a different distinct channel If you are not sure how to change the channel then see the documentation that came with your access point CONFIGURE THE ACCESS POINT WITH A UNIQUE SSID Many wireless networks use the SSID that the router was originally configured by the manufacturer to use Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID The printer or computer may attempt to attach to the wrong network although it will appear to be trying to connect to the correct network To avoid this type of interference change the SSID on your access point from the default If you are not sure how to change the SSID then see the documentation that came with your access point Note You must change the SSID on all of the other devices that access your wireless network if you change the SSID on the access point AssicN srATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK Most wireless networks use a DHCP server
117. ear a dial tone on the line and through the printer Make sure the telephone line and the wall jack are working 1 Plug an analog telephone into the wall jack 2 Listen for a dial tone through the telephone handset If you hear a dial tone then the telephone line and the wall jack are working If you do not hear a dial tone plug the analog telephone into a second wall jack and then listen for a dial tone If you hear a dial tone then the telephone line is working but the first wall jack is not working Faxing 94 Make sure the printer is connected properly to the telephone line 1 While the printer is connected to a telephone line through the port on the back of the printer plug an analog telephone into the aj port of the printer 2 Listen for a dial tone If you hear a dial tone then the telephone line is working and properly connected to the printer If you do not hear a dial tone through both the wall jack and the printer then see the Fax troubleshooting checklist on page 146 How do I adjust the speaker volume on the printer Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly in your telephone network Adjusting the dialing volume Make sure that the dialing volume is not set to Off especially if you are dialing a number on hook 1 From the home screen navigate to gt Fax Setup gt Dialing and Sending gt Dial Volume 2 Select a dia
118. ect The printer is connected to a wireless network and is ready for use Q The printer is connected to your computer through an ad hoc connection Special wireless installation instructions The following instructions apply to customers outside of North America who are using a wireless broadband box Some examples of these boxes include LiveBox AliceBox N9UF Box FreeBox and Club Internet Before you begin Make sure your box is wireless enabled and activated to work on a wireless network For more information about configuring the box to work wirelessly see the documentation that came with your box Make sure your box is turned on and that your computer is on and connected to your wireless network Adding the printer to your wireless network 1 Setup your printer for wireless networking using the setup instructions provided Stop when you are prompted to select a network 2 Ifthere is an association registration button on the back of your box then press it before selecting a network Note After pressing the association registration button you have five minutes to complete the printer installation Networking 102 3 Return to the computer screen From the wireless networks list that appears select your network and then click Continue If your wireless network does not appear in the list a Connect to another wireless network For Windows users Click Unlisted Network For Macintosh users Select
119. ed from the access point This means that your computer is connected to the access point Ifthe access point does not respond then nothing is displayed You can use Network Diagnostics to help resolve the problem MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER For Windows users 1 Uu AB W N fo Obtain the printer IP address a From the printer print a network setup page For more information see the User s Guide b Inthe TCP IP section look for Address Click or click Start and then click Run In the Start Search or Run box type cmd Press Enter or click OK Type ping followed by a space and the IP address of the printer For example ping 192 168 1 100 Press Enter 7 Iftheprinterresponds then you will see several lines that display the number of bytes received from the printer This ensures that your computer is communicating with your printer If the printer does not respond then Request timed out appears Your computer might not be connected to the network You may need to change the settings of your printer Run the Wireless Setup Utility again For Macintosh users 1 Obtain the printer IP address a From the printer print a network setup page For more information see the User s Guide b Inthe TCP IP section look for Address From the Finder navigate to Utilities gt Network Utility gt Ping tab Type the IP address of the printer in the network address field For exa
120. een the two channels and ensure a quality connection you need to install a DSL filter for the analog devices fax machine telephone answering machine in your network Interference causes noise and static on the telephone failed and poor quality faxes for the printer and slow Internet connection on your computer To install a filter for the printer 1 Connect the line port of the DSL filter to the wall jack 2 Connect a telephone cable from the port on the back of the printer to the phone port on the DSL filter 3 Tocontinue using a computer for Internet access connect the computer to the DSL HPN port on the DSL filter 4 Toconnectatelephone to the printer remove the protective plug from the ja port of the printer and then connect the telephone to the port Faxing 78 Scenario 3 VoIP telephone service To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter The port labeled Phone Line 2 or Fax Port is not always active You may need to pay extra to your VoIP provider if you want to activate the second phone port 3 Remove the protective plug from the aj port of the printer and then connect the telephone to the port Tips for this setup To make sure that the phone port on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear
121. eful if you frequently send faxes to the same country or area When you set the dialing prefix in the utility the printer automatically inputs the prefix when you dial the fax number or telephone number You can enter up to 8 characters as your dialing prefix The valid characters are the numbers 0 9 and the characters pound 4 and star If you are using the fax software to enter the dial prefix then you may also include the characters plus minus comma period and parentheses Faxing 93 When do I need to set Auto Answer to On Auto Answer is set to On by default which lets the printer receive faxes automatically If the printer is connected to the same telephone line with an answering machine then you must set Auto Answer to On so that you can receive both your voice calls and your faxes Make sure that the answering machine is set to pick up on fewer rings than the rings set in the printer This lets the other devices pick up the voice calls first If an incoming call is a fax the printer can detect fax signals on the line and takes the call How many rings should I set If the printer is sharing a line with an answering machine then set the printer to pick up after a greater number of rings than the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the
122. em Windows only Using the Service Center to solve printer problems The Service Center provides step by step troubleshooting help and contains links to printer maintenance tasks and customer support To open the Service Center use one of these methods Method 1 Method 2 If it appears on an error message dialog then clicktheFor 1 Click or Start additional assistance use the Service Center link 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home Support tab Service Center If Troubleshooting does not solve your problem Visit our Web site at http support lexmark com to find the following Knowledgebase articles with the latest information and troubleshooting for your printer Live online technical support Contact numbers for telephone technical support Setup troubleshooting Incorrect language appears on the display on page 129 Printhead errors on page 129 e Software did not install on page 130 Troubleshooting 128 e Print job does not print or is missing pages on page 132 e Printer is printing blank pages on page 134 e Printer is busy or does not respond on page 134 Cannot delete documents from the print queue on page 135 Cannot print through USB on page 135 Incorrect language appears on the display If the Before you troubleshoot checklist does not solve the problem then try
123. er software Minimum system requirements The printer software requires up to 500MB of free disk space Supported operating systems Microsoft Windows 7 Microsoft Windows Vista SP2 Microsoft Windows XP SP3 Macintosh Intel OS X version 10 6 0 or later Macintosh Intel OS X version 10 5 0 or later Macintosh Intel OS X version 10 4 4 or later Macintosh PowerPC OS X version 10 5 0 or later Macintosh PowerPC OS X version 10 4 0 or later Linux Ubuntu 10 04 9 10 and 9 04 e Linux OpenSUSE 11 3 and 11 2 e Linux Fedora 12 and 11 The printer driver for this operating system is available only at http support lexmark com Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD all the necessary software was installed You may have chosen to install some additional programs The following table provides an overview of various software programs and what they can help you do If you did not install these additional programs during initial installation then reinsert the installation software CD run theinstallation software and then selectInstall Additional Software from the Software Already Installed screen Using the printer software 22 Printer software Use the Lexmark Printer Home referred to as Printer Home To Launch applications or programs Access the Fax Solutions software Scan or e mail a photo or doc
124. ergy with Eco Mode nn 21 Resetting to factory Setting Soest nii e te NRI UR Es titel exi nove asd aa aa pea uerus 21 Using the printer software ess 22 Minimu m systemi T QUI MEN endormie ep acer Peel RUE 22 Using the Windows printer SOWIE a ret io PW HET RPes FER Ho REPE RIEN AERA REPE FERRUM ER 22 Using the Macintosh printer SOTIWANE cissstesiscssissdssvsvinonnssiecovsbovenvedevanvossbasansvadoonvsnstendhooshvodnsssuacnsbsuonsnsnenndesoodoonnwcnads 24 Finding and installing optional software rapper ROI este tpe EDEU FF Rrta dein Nerei erR en cual 25 Updating the printer soP Wal Busen nent 26 Reinstalling the printer SOTTWABEB uu viecsreroiptnbile evt Y ebrkbbe dee Feo EeYRU UE EHNE Eger PIER BERE EeeR Un PA HUEVO E 26 Loading paper and original documents 28 Kotto Tate S11 1 SNR 28 Loading original documents on the scanner glass nn 31 Loading small media on the scanner dass Sonata 32 Contents 2 Loading thick media on the scanner glass inner 33 Saving paper d faut Sins hs nids on ananas ne 33 TIPS TOF PEINUING agen So RO EO AS en Un beeen eae Wa nn nn de 34 Printing basic GOCUIMENIS s ue Pec ded neptem dua RA reds 34 Printing on both sides of the paper duplexing su5c eiiis re ea PPP HERES e El puig duet 38 Printing specialty doculmielits once De rende o b Mete nis unie Rak pli b eR RM nt 42 Working with Photos xaaon doas d dep NE RED it E te D TE 45 Managing print j
125. ernet web pages hosted and operated by third parties unaffiliated with Lexmark You acknowledge and agree that Lexmark is not responsible in any way for the hosting performance operation maintenance or content of such software applications and or internet web pages LIMITATION OF REMEDY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW ANY AND ALL LIABILITY OF LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE PAID FOR THE SOFTWARE PROGRAM AND FIVE U S DOLLARS OR THE EQUIVALENT IN LOCAL CURRENCY YOUR SOLE REMEDY AGAINST LEXMARK IN ANY DISPUTE UNDER THIS SOFTWARE LICENSE AGREEMENT SHALL BE TO SEEK TO RECOVER ONE OF THESE AMOUNTS UPON PAYMENT OF WHICH LEXMARK SHALL BE RELEASED AND DISCHARGED OF ALL FURTHER OBLIGATIONS AND LIABILITY TO YOU IN NO EVENT WILL LEXMARK ITS SUPPLIERS SUBSIDIARIES OR RESELLERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT EXEMPLARY PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS OR REVENUES LOST SAVINGS INTERRUPTION OF USE OR ANY LOSS OF INACCURACY IN OR DAMAGE TO DATA OR RECORDS FOR CLAIMS OF THIRD PARTIES OR DAMAGE TO REAL OR TANGIBLE PROPERTY FOR LOSS OF PRIVACY ARISING OUT ORIN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENCE AGREEMENT REGARDLESS OF THE NATURE OF THE CLAIM INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT
126. eseller or Distributor Lexmark will replace the Software Program should it be determined that the media does not conform to this limited warranty 2 DISCLAIMER AND LIMITATION OF WARRANTIES EXCEPT AS PROVIDED IN THIS SOFTWARE LICENSE AGREEMENT AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW LEXMARK AND ITS SUPPLIERS PROVIDE THE SOFTWARE PROGRAM AS IS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO TITLE NON INFRINGEMENT MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ABSENCE OF VIRUSES ALL WITH REGARD TO THE SOFTWARE PROGRAM TO THE EXTENT LEXMARK CANNOT BY LAW DISCLAIM ANY COMPONENT OF THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE LEXMARK LIMITS THE DURATION Notices 186 OF SUCH WARRANTIES TO THE 90 DAY TERM OF THE EXPRESS SOFTWARE LIMITED WARRANTY This Agreement is to be read in conjunction with certain statutory provisions as that may bein force from time to time that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or modified If any such provisions apply then to the extent Lexmark is able Lexmark hereby limits its liability for breach of those provisions to one of the following providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program The Software Program may include internet links to other software applications and or int
127. et to Off touch Off and then touch Accept 2 When the telephone rings and you hear fax tones when you pick up the handset press gt on the printer or 9 on the telephone attached to the printer Note The default code for answering faxes manually is 9 but for increased security you can change it to a number that only you know You can enter up to 7 characters for your code The valid characters are the digits 0 9 and the characters and Warning Potential Damage Do not touch the cables or the and 787 ports while actively receiving a fax Faxing FAQ If skipped the fax setup initially do need to run the installer again to set up the printer to fax You do not need to run the installer again You can set up and configure the printer to fax through the fax software that was installed with the printer software Faxing 92 For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Fax tab gt Set up the printer to fax The Printer Setup Wizard opens 4 Runthe wizard Make sure you selectthe correcttelephone service and connection The wizard configures optimal fax settings based on your connection For Macintosh users 1 From the Finder navigate to Applications select your printer folder 2 Double click Printer Settings 3 Configure the fax settings What is a splitter and
128. etting 85 86 using Macintosh printer software 24 Web Links 24 V Virtual Private Network 169 voice mail setting up 74 voice mail fax settings 95 Voice over Internet Protocol VoIP fax setup 79 VoIP adapter 79 volume adjusting ringer and dial tone 95 speaker 95 VPN lost connection to printer 169 W Web Links using 24 Web site finding 8 WEP 99 ad hoc 104 WEP key key index 121 locating 110 Windows installing printer on wireless network 101 Windows software Abbyy Sprint OCR 22 EzPrint 22 Fax Solutions software 22 Printer Home 22 Printer Setup Utility 22 Printing Preferences 22 Service Center 22 Toolbar 22 Tools for Office 22 Wireless Setup Utility 22 wireless 107 119 Macintosh 108 printer does not print 160 troubleshooting 160 169 Index 196 wireless network adding a printer to existing ad hoc network 107 common home configurations 112 creating an ad hoc network using Macintosh 104 creating an ad hoc network using Windows 104 information needed for setting up wireless printing 100 installing printer on Macintosh 101 installing printer on Windows 101 interference 116 resolving communication problems 169 security 99 security information 112 signal strength 116 SSID 111 troubleshooting 154 types of wireless networks 115 wireless network compatibility 99 wireless print server not installed 167 wireless settings changing after installation Mac 103 wireless setup information needed for 100
129. f electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding A CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product ormakeany electrical or cabling connections suchas the fax feature power cord or telephone during a lightning storm SAVE THESE INSTRUCTIONS Safety information 6 About your printer Thank you for choosing this printer We ve worked hard to make sure it will meet your needs To start using your new printer right away use the setup materials that came with the printer and then skim the User s Guide to learn how to perform basic tasks To get the most out of your printer read the User s Guide carefully and make sure you check the latest updates on our Web site We re committed to delivering performance and value with our printers and we want to make sure you re satisfied If you do encounter any problems along the way one of our knowledgeable support representatives will be delighted to help you get back on track fast And if you find something we could do better please let us know After all you are the reason we do what we do and your suggestions help us do it better Minimizing your printer s environmental impact We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact By selecting certai
130. g faxes using the fax software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Fax tab gt Send a fax 4 Click Send a new fax The Send Fax Wizard opens 5 Follow the instructions on the computer screen For Macintosh users 1 With a document open choose File gt Print 2 From the Printer pop up menu select the fax version of your printer Note In order to see the fax options on the Print dialog you must use the fax driver for your printer If the fax version of the printer is not on the list choose Add a printer and then choose the fax version of the printer 3 Enter the name and number of the recipient 4 Click Fax Receiving faxes Tips for receiving faxes When receiving faxes e Make sure that the printer is on and connected to a working telephone DSL or VoIP line The line is working if you hear a dial tone e f you set the printer to receive faxes manually Auto Answer Off then make sure that the ringer volume is not set to Off f you have set the printer to receive faxes automatically Auto Answer On then load paper in the printer Faxing 91 Receiving faxes automatically 1 Make sure that Auto Answer is on a From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Auto Answer b If Auto Answer is not set to On touch On an
131. ge Loading media that are more than 10 mm thick may cause damage to the scanner lid Saving paper default settings You can set the default paper settings for the documents and photos that you print 1 From the home screen navigate to gt Paper Setup 2 Choose the default settings e fyou want to set the default paper size then navigate to Paper Size select the default paper size Accept e fyou want to set the default paper type then navigate to Paper Type select the default paper type Accept Loading paper and original documents 33 Printing Tips for printing Use the appropriate paper for your print job Select a higher print quality for better prints Make sure there is enough ink in the ink cartridges Remove each sheet as it is printed when printing photos or when working with specialty media Select the borderless setting when printing photos Printing basic documents Printing a document For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Select the print quality the number of copies to print the type of paper to use and how the pages should print 4 Click OK to close any printer software dialogs 5 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup 2 From the Page Setup dialog set the printer paper size and orientation 3 Click OK 4 From the menu bar choose File
132. ge and USB port location 10 PictBridge enabled camera connecting 48 placement corner location 10 plain paper 29 poor quality at the edges of page 139 poor scanned image quality 142 postcards 30 Power Saver timeout changing 21 power supply location 11 power supply cover location 12 power supply port location 11 print job canceling 53 pausing 52 resuming 53 print media greeting cards 30 labels 30 print order changing 35 print speed is slow 141 print troubleshooting cannot delete documents from print queue 135 computer slows down when printing 141 poor quality at the edges of page 139 slow print speed 141 streaks or lines on printed image 140 printer adding to SmartSolutions 123 sharing 109 sharing in Windows 109 printer control panel buttons and icons 17 cleaning 127 location 10 printer does not print wireless 160 printer does not print wirelessly 160 printer does not respond 134 printer memory fax 98 printer printing blank pages 134 printer problems basic solutions 128 Printer Settings 87 Printer Setup Wizard 87 printer software installing 27 uninstalling 26 printer solutions 122 printer setting as default 50 printhead aligning 125 printhead access door location 11 printhead error 129 printhead nozzles cleaning 126 printing collate 35 custom size paper 44 documents 34 documents from memory card or flash drive 37 envelopes 42 first page first 35 from a PictBridge enabled camera 48 labels 43
133. ginal document The Instant Preview screen appears 2 From the Finder navigate to Applications gt select your printer folder 3 Double click Scan Center If scanning from a network printer then you must first add the printer to the Edit Device List dialog a From the Device pop up menu choose Browse Devices b From the Edit Device List dialog add your printer For more information click c Click OK From the What is being scanned area of the Scan Center select a document type other than Photo From the How will the scanned image be used pop up menu choose To be edited OCR From the Send scanned image to menu choose a word processing application to use for editing Click Scan on OO U A Open the scanned document from a word processing application to edit it Scanning 64 Scanning directly to e mail using the printer software For Windows users 1 Load an original document The Instant Preview screen appears 2 Click or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to 6 7 8 Printer Home gt select your printer gt E mail Select Photo Document or PDF Note You can select Document only if an OCR application is stored on your computer Scanning starts and the scan progress dialog appears When the scan is finished a new e mail message is created with the scanned document automatically attached Compose your e mail message
134. glass and close the scanner lid To maximize scanning capacity of the printer use the scanner clip found in the upper part of the glass to keep photos cards or other small media in place Make sure to enter your e mail account information and set up the SMTP server before sending an e mail Make sure the printer is connected to a wireless network before sending an e mail If necessary make sure the network is connected to the Internet for the printer to communicate with the SMTP server If the printer cannot connect to the Internet then contact your system support person Add contacts to your address book When sending an e mail you can just select contacts from your address book instead of typing their e mail addresses repeatedly Scanning a document or photo to e mail 1 Load the original document or photo E mailing 71 The Instant Preview screen appears Preview a Copy CA Scan Be Smart a Solutions Preview Note You can attach only one file to each e mail 2 Navigate to Scan gt Scan to Destination gt Scan to E mail 3 Select the output file type you want to create Note Select the Multipage PDF file type if you want to scan multiple pages and save them as one file 4 Touch an option to enter or select the recipients Enter E mail Address Enter the e mail address manually Address Book Touch Sort by Name or Sort by Group and then select the contact History Select the name or e
135. gt Fax tab gt Edit contact list gt Select from phonebook From the Phonebook field choose a phone book You can choose any mail client phone book where you store e mail addresses Select the contact that you want to add and then click Add to or change list to import the contact Click OK For Macintosh users 1 5 From the Finder navigate to Applications gt select your printer folder Double click Printer Settings Navigate to Contacts tab gt Individuals tab Click amp to open the Address Book Note To add contacts you need to import contacts from the Address Book on your Macintosh computer If the contact is not in the Mac Address Book then first add the contact to the address book and then import it From the Address Book click and drag the contacts that you want to add to the Contacts list For more information click Help or to view the help information for the fax software E mailing 70 Sending e mail XS Scanner glass Load documents or photos facedown on the scanner glass Use the scanner clip when loading small media on the scanner glass Tips for e mailing When using the scanner glass close the scanner lid to avoid dark edges on the scanned image Look for the placement corner located on the lower right side of the scanner glass This serves as a guide for proper document placement To capture an instant preview scan put the document or photo on the scanner
136. haracters Hexadecimal characters are A F a f and 0 9 or From 8 to 63 ASCII characters ASCII characters are letters numbers punctuation and symbols found on a keyboard ASCII characters in a WPA passphrase are case sensitive Networking 99 Every device on the wireless network must use the same WPA passphrase WPA security is an option only on infrastructure networks with access points wireless routers and network cards that support WPA Most newer wireless network equipment also offer WPA2 security as an option Note If your network uses WPA or WPA2 security then select WPA Personal when you are prompted to select the type of security your network uses Printing a network setup page A network setup page lists the configuration settings of the printer including the IP address and MAC address of the printer 1 Load plain paper 2 From the home screen navigate to gt Network Setup gt Print Setup Page Information you will need to set up the printer on a wireless network To set up the printer for wireless printing you need to know The name of your wireless network which is also known as the SSID Service Set Identifier f encryption was used to secure your network The security key either a WEP key or WPA WPA2 passphrase To locate the network WEP key or WPA WPA2 passphrase view your access point wireless router settings and check the security information If your access point is using WEP security
137. he display Enter the necessary information Touch OK or Accept to save each item Changing the e mail settings after setup If you want to change the SMTP server settings 1 From the home screen navigate to gt E mail Setup gt SMTP Setup 2 Touch each item to enter the necessary information Touch OK or Accept to save each item Server Enter the name or address of the SMTP server Port Enter the SMTP port Authentication Type Select the authentication type for your e mail account If you select None then you will not be required to enter the User Name and Password For more information contact your e mail provider or your system support person Note The Authentication Type screen may not appear on the display depending on the e mail address you entered during e mail setup Sender s Name Enter your name User Name Enter your e mail address E mailing 68 e Password Enter your e mail account password Domain Enter your e mail account domain Note This setting appears only when the Authentication Type is set to NTLM For more information contact your e mail provider or your system support person 3 To check if the SMTP server settings are correct touch Test SMTP Settings If you want to change the e mail settings 1 From the home screen navigate to gt E mail Setup 2 Touch each item and then enter the necessary information If necessary touch OK or Accept to save each item Retu
138. he fax Schedule to resend the fax at a later time Set the printer to scan before dialing The scanned document is saved in the printer memory The printer can then retrieve it and automatically redial the number Verify the number and then resend the fax Set the printer to redial Note Depending on your country or region there may be a limit on the number of redial attempts regardless of the redial settings that you set in your printer Schedule to resend the fax at a later time Disable Block No ID To troubleshoot error messages in the fax software click Help to view the help information for the fax software Memory card troubleshooting Memory card troubleshooting checklist on page 152 Nothing happens when a memory card is inserted on page 152 Cannot print documents from a memory card or flash drive on page 152 Photos do not transfer from a memory card across a wireless network on page 153 Troubleshooting 151 Memory card troubleshooting checklist Before you troubleshoot use the following checklist to solve most memory card problems Make sure that the memory card you are using can be used in the printer Make sure the memory card is not damaged Make sure memory card contains supported file types Nothing happens when a memory card is inserted If the Memory card troubleshooting checklist does not solve the problem then try one or more of the following REINSER
139. he list For Macintosh users 1 From the Finder navigate to Applications select your printer folder 2 Double click Web Links b Click Visit Lexmark SmartSolutions Using a Web browser a Opena Web browser b Type smartsolutions 1lexmark com in the address bar and then press Enter 2 From the SmartSolutions Web site log in or create an account 3 Add your printer 4 Use the Web site to create customize and download solutions to your printer For more information see the SmartSolutions User s Guide on the Web site Using SmartSolutions 124 Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet It will briefly come out of Power Saver mode or will temporarily power on if it is turned off Checking ink levels Using the printer control panel From the home screen touch s The graphic of the ink levels appears on the display Using the printer software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Maintenance tab gt Check ink levels For Macintosh users 1 From the Apple menu navigate to System Preferences gt Print amp Fax gt select your printer 2 Click Options amp Supplies or Print Queue 3 C
140. heduled time How do I send a fax using a phone calling card 1 From the home screen navigate to Fax More Options Dialtone You should hear the dial tone of the telephone line 2 Enterthecalling card information and then when you are connected to the telephone carrier follow the prompts 3 When prompted enter the fax number of the recipient and then touch Faxing 96 How do know that the fax was sent successfully You can set the printer to print a confirmation page or transmission report every time you send a fax This report includes the date and time that the fax was sent If the fax job is unsuccessful then the report also includes the cause of the error 1 From the home screen navigate to gt Fax Setup gt Reports gt Confirmation 2 Select a report printing option e Ifyou want to print a report every time you send a fax then touch For All f you want to save on ink and print a report only when a fax job is unsuccessful then touch On Error 3 Touch Accept How do I view the fax history of the printer You can view the fax history of the printer on the touch screen You can also print reports of sent and or received faxes To print fax history reports 1 From the home screen navigate to gt Fax Setup gt Reports 2 Select a report printing option Print Activity Report Print sent and received fax history Print Send Log Print sent fax history only Print Receive Log Print
141. his Mac More Info 2 From the Contents pane choose Network 3 If you are connected over a wireless network choose AirPort from the Active Services list The Router entry is typically the access point Troubleshooting 167 Locating the printer IP address From the printer print a network setup page In the TCP IP section look for Address View the printer settings 1 From the printer control panel navigate to gt Network Setup gt TCP IP 2 Lookfor IP Address If the printer and or the laptop does not have an IP address or if either has an address of 169 254 x y where x and y are any two numbers between 0 and 255 1 2 Turn off the device that does not have a valid IP address the laptop the printer or both Turn on the device s and then check the IP addresses again If the laptop and or printer still does not receive a valid IP address then there is a problem with your wireless network Try the following Make sure your access point wireless router is turned on and is working Remove any objects that could be blocking the signal Temporarily turn off any unnecessary wireless devices on your network and pause any network intensive activities like large file transfers or network games If the network is too busy then it is possible that the printer is not receiving the IP address within the allowed time Make sure your DHCP server which may also be your wireless router is working and is configured
142. his problem persists then check our Web site for updates for your printer software or firmware Troubleshooting 134 RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Power Saver mode Press and hold for three seconds to turn off the printer 2 Pull out the power cord from the power supply 4 Turn on the printer Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print then the computer and printer may not be communicating RESTART THE COMPUTER AND TRY AGAIN REMOVE AND RECONNECT THE USB cABLE CONNECTED TO YOUR PRINTER Cannot print through USB If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer Troubleshooting 135 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with lt Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port Make sure THE USB PORT is ENABLED IN WiNDOWS 1 Click or click Start and then click Run 2 In the Start Search or Run box type devmgmt msc 3 Press Enter or click OK The Device Man
143. hoc or infrastructure In Windows Vista or later 1 Click gt Control Panel gt Network and Internet gt Network and Sharing Center 2 Click Setup a connection or network Set up a wireless ad hoc computer to computer network Next 3 Follow the instructions for setting up a wireless ad hoc network As part of the setup a Create a network name or SSID for the network between the computer and your printer b Write down the name of your network Make sure you copy it exactly including any capital letters c Goto the Security Type list select WPA2 Personal or WEP and then create a WPA passphrase or WEP key WPA passphrases must be From 8 to 63 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WPA passphrase are case sensitive or Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 Networking 104 WEP keys must be Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard Or Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 d Write down the password for your network Make sure you copy it exactly including any capital letters Windows Vista will enable the ad hoc network for you It will appear in the Connect to a network dialog under Available networks indicating that the computer is configured for the ad hoc network 4 Close the Windows
144. home screen navigate to gt Fax Setup gt Dialing and Sending gt Scan 2 Touch Before Dial and then touch Accept ENABLE ERROR CORRECTION Errors and blurs may appear in the faxed document if there is too much noise on the line This feature enables the printer to transmit the bad blocks of data again and correct the errors When a fax has too many errors the fax may be rejected by the receiving fax machine 1 From the home screen navigate to gt Fax Setup gt Dialing and Sending gt Error Correction 2 Touch On and then touch Accept ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax then this option automatically converts the outgoing color fax to black and white It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support 1 From the home screen navigate to gt Fax Setup gt Dialing and Sending gt Auto Fax Convert 2 Checkto see if automatic fax conversion is set to On If it is not set to On touch On and then touch Accept MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number If the printer is in an office setting or ina private branch exchange this can be a specific number that you need to press so you can make a call outside the office Make sure that the dial prefix entered in the
145. ichtlinie 1999 5 EG befindet EMAnvik ME THN MAPOYZA H LEXMARK INTERNATIONAL INC AHAONEI OTI AYTO TO MPO ON ZYMMOPOONETAI NPOZ TIZ OYZIOAEIZ ANAITHZEIZ KAI TIZ AOINE ZXETIKEZ AIATAZEIZ TH OAHTIAZ 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Notices 182 V Espanol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti K esolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Suomi Lexmark International Inc vakuuttaa t ten ett tama tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sita koskevien direktiivin ehtojen mukainen Francais Par la pr sente Lexmark International Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak slenska H r me l sir Lexmark In
146. incorrect jack on the back of the machine 150 Phone Line Not Connected 150 Remote Fax Error 149 Unrecoverable Fax Error 150 Unsupported Compression 150 Unsupported Length 149 Unsupported Resolution 150 Unsupported Width 149 fax header and footer setting 85 86 fax number 93 fax printing setting 86 fax quality setting 96 fax resolution setting 96 fax sending speed setting 86 fax settings configuring 86 87 for answering machine 95 for voice mail 95 fax setup country or region specific 81 digital telephone service 80 DSL connection 78 standard telephone line connection 74 VoIP 79 fax troubleshooting cannot receive faxes 148 cannot run fax software 149 cannot send faxes 146 error messages printer control panel 149 fax troubleshooting checklist 146 faxing Address Book 88 blocking 98 calling card using 96 configuring settings 86 confirmation page 97 dial prefix 93 distinctive ring 94 duplex 97 fax quality 96 forwarding 98 pick up on 94 receiving automatically 92 receiving manually 92 rings 94 scheduling 96 sending a broadcast fax immediately 90 sending using the printer control panel 90 setting sender information 85 setup 92 tips receiving 91 tips sending 90 two sided 97 using the computer 91 faxing tips receiving faxes automatically 92 FCC notices 173 177 181 file types supported 46 finding information 8 MAC address 119 publications 8 Web site 8 finding IP address of computer Mac 120 firewall
147. ing 123 speaker volume adjusting 95 Speed Dial setting up 88 splitter choosing 93 SSID ad hoc 104 finding 117 locating 111 wireless network 111 streaks or lines on printed image 140 supported memory cards and file types 46 supported operating systems 22 switching from USB to wireless 107 to wireless using Mac OS X 108 switching from wireless to USB 107 to USB using Mac OS X 108 T TCP IP 120 technical support 128 telecommunication notices 177 178 179 180 Tell Me More 122 thick media loading on scanner glass 33 tips for copying 55 e mailing 71 printing 34 Index 195 receiving faxes 91 scanning 61 sending faxes 90 touch screen cleaning 127 navigating 20 transmission report fax 97 Transmit Terminal Identification TTI setting 85 transparencies 31 troubleshooting checking an unresponsive printer 128 contacting technical support 128 fax checklist 146 Service Center 128 solving basic printer problems 128 wireless network 154 troubleshooting copy scanner unit does not close 142 troubleshooting copy and scan cannot scan to computer over a network 144 copier or scanner does not respond 142 partial document or photo scans 143 poor scanned image quality 142 scan not successful 143 scanning takes too long or freezes the computer 144 troubleshooting e mail cannot attach files 145 cannot send e mail 145 troubleshooting fax cannot receive faxes 148 cannot run fax software 149 cannot send
148. ing supplies 14 If your ink cartridge comes with a twist cap then twist and remove the cap 5 Install each ink cartridge Use two hands to install the black cartridge Note Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to alr 6 Close the printer Ordering paper and other supplies To order supplies or to locate a dealer near you visit our Web site at www lexmark com Part Number 1021294 USB cable For more information go to www lexmark com Paper size Letter e A4 4x6in e L Lexmark photo paper Notes e Availability may vary by country or region For best results when printing photos or other high quality images use Lexmark photo paper For more information go to www lexmark com Ordering and replacing supplies 15 Recycling Lexmark products To return Lexmark products for recycling 1 Visit our Web site at www lexmark com recycle 2 Find the product type you want to recycle and then select your country or region from the list 3 Follow the instructions on the computer screen Note Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center Contact your local recycling center to determine the items they accept Ordering and replacing supplies 16 Using the printer control panel buttons and menus Using the printer control panel Not
149. installation 114 USB 114 Caller ID setting 85 Caller ID pattern setting 86 camera connecting 48 canceling copy job 60 e mail 73 print job 53 scan job 67 cannot attach files 145 cannot delete documents from print queue 135 cannot print from a flash drive 152 cannot print over wireless network 155 cannot print through USB 135 cannot receive faxes 148 cannot run fax software 149 cannot scan to computer over a network 144 cannot send e mail 145 cannot send faxes 146 cartridges ink ordering 13 using genuine Lexmark 13 changing default printing mode 51 changing page order 35 changing Power Saver timeout 21 changing print order 35 changing printing mode 52 changing wireless settings after installation Mac 103 changing wireless settings after installation Windows 103 checking an unresponsive printer 128 checking ink levels 125 checking the dial tone 94 checklist before you troubleshoot 128 fax troubleshooting 146 memory card troubleshooting 152 choosing a splitter faxing 93 cleaning exterior of the printer 126 Index 190 cleaning printhead nozzles 126 cleaning the printer control panel 127 Club Internet 102 collating copies 58 Communication not available message 167 computer slows down when printing 141 configuring e mail settings 68 fax settings 87 IP address 103 confirmation page fax 97 connection configurations 119 conserving energy using Eco Mode 21 conserving energy ink and paper 7
150. int home screen tap K1 and then select a photo album 2 Tapthe photo you want to print to load it onto the Photo Preview screen If you want to customize print settings then see the LexPrint User s Guide 3 To print the photo tap de Mobile Device Connected appears on the display Note The print job may take a while to process Managing print jobs Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job If you have to manually select your printer then it is not the default printer To set the default printer For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers Printing 50 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Set as Default Printer For Macintosh users 1 From the Apple menu navigate to System Preferences gt Print amp Fax 2 Select the printer from the Default Printer pop up menu or select the printer and click Make Default Hiding or changing the appearance of the Printing Status window The Printing Status window is the dialog that appears each time you send a job to the printer It may or may not be accompanied by a voice notification 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Click the Advanced tab and then click More Options 4
151. ion From here You can Crop Crop a photo Brightness Adjust the brightness of a photo Red Eye Reduce the red eye effect caused by light reflection Auto Fix Enhance a photo automatically Color Effects Select whether to print a photo in black and white sepia antique brown or antique gray J 7 When you are finished editing the photo touch Done 8 If you want to edit another photo then touch to return to the Select Photos screen 9 Repeat steps 4 through 8 until all the photos are edited and then touch Layout 10 If you want to change the print settings then touch Change Settings If necessary touch Accept each time you make a selection 11 Press Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Printing photos from a memory device using the printer software 1 Load photo paper 2 Insert a memory card or flash drive 3 Transfer or print the photos Printing 47 If the printer is using a USB connection For Windows users EzPrint launches automatically when you insert the memory device Follow the instructions on the computer screen to transfer the photos to the computer or to print For Macintosh users If you have set an application to launch when a memory device is connected to the computer then the application automatically launches Follow the instructions on the computer screen to transfer the photos to the computer or to print
152. is possible to change the MAC address of a network device itis not common practice to do so For this reason MAC addresses are considered permanent IP addresses are easily changed so MAC addresses are a more reliable method of identifying a specific device on a network Routers with security capabilities may allow filtering of MAC addresses on networks This allows a managed list of devices to access the network identified by their MAC addresses as well as prevent access from unwanted devices If your network uses MAC address filtering then be sure to add the MAC address of the printer to the list of allowed devices How do I find the MAC address Network devices have a unique hardware identification number to distinguish them from other devices on the network This is called the MAC Media Access Control address Other devices sometimes use a type of MAC address called Universally Administered Address UAA When installing the printer on a network make sure you select the printer with the correct MAC address The MAC address label is located inside the printer Networking 119 The MAC address of the internal print server is a series of letters and numbers MAC XX XX XX XX XX XX TT LL Notes Alist of MAC addresses can be set on an access point wireless router so that only devices with matching MAC addresses are allowed to operate on the network This is called MAC filtering If MAC filtering is enabled
153. itos essenciais e outras disposi es da Diretiva 1999 5 CE Slovensky Lexmark International Inc t mto vyhlasuje Ze tento produkt sp a z kladn po iadavky a v etky pr slu n ustanovenia smernice 1999 5 ES Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt star i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG This product may be used in the countries indicated in the table below AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Notices 183 Statement of Limited Warranty Lexmark S800 Series Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product ls manufactured from new parts or new and serviceable used parts which perform like new parts ls during n
154. l volume setting and then touch Accept Adjusting the ringer volume If you set the printer to receive faxes manually then make sure that you set the ringer volume loud enough for you to hear 1 From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Ringer Volume 2 Select a ringer volume setting and then touch Accept How can I make sure that fax calls go to the printer and voice calls go to the answering machine To make sure the printer picks up incoming faxes set Auto Answer to On and then set the printer to pick up after a greater number of rings than the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way theanswering machine picks up calls firstand your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call What settings work best with voice mail service Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephone company This feature allows you to have multiple telephone numbers on one telephone line Each telephone number has a designated ring pattern single ring double ring triple ring or double and triple ring The different ring patterns let you know which telephone number was dialed and which device you should useto answer the call Faxing 95 If you do not h
155. le gt Print From the Printer pop up menu choose your printer From the print options pop up menu choose Quality amp Media From the Paper Type pop up menu choose Plain Paper N AO UM A W From the print options pop up menu choose Layout Printing 38 9 From the Two Sided pop up menu choose Long Edge binding or Short Edge binding For Long Edge binding pages are bound along the long edge of the page left edge for portrait top edge for landscape Portrait Landscape For Short Edge binding pages are bound along the short edge of the page top edge for portrait left edge for landscape Portrait Landscape 10 Click Print Setting the duplex printing dry time Using the control panel 1 From the home screen navigate to gt Device Setup gt 2 Sided Dry Time 2 Select the dry time setting and then touch Accept Note The dry time varies depending on the print quality selected for the print job Touch Extended to extend the dry time for your prints Using the printer software For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK Printing 39 4 Right click the printer and then navigate to Printing Preferences gt Advanced tab gt select a dry time setting Note Under conditions of high humidity or if the normal drying time does not allow the ink to dry completely select Extended
156. lick Supply Levels Aligning the printhead If the characters or lines on your printer image appear jagged or wavy then you may need to align the printhead Using the printer control panel 1 Load plain paper 2 From the home screen navigate to 8 gt More Options gt Align Printer An alignment page prints Note Do not remove the alignment page until printing is finished Maintaining the printer 125 Using the printer software Windows only 1 Load plain paper 2 Click or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home select your printer Maintenance tab Align cartridges 5 Follow the instructions on the computer screen If you aligned the cartridges to improve print quality then print your document again If print quality has not improved then clean the printhead nozzles Cleaning the printhead nozzles Poor print quality is sometimes due to clogged printhead nozzles Clean the printhead nozzles to improvethe quality of your prints Notes Cleaning the printhead nozzles uses ink so clean them only when necessary Deep cleaning uses more ink so try the Clean Printhead option first to save ink e Ifthe ink levels are too low then you must replace the ink cartridges before you can clean the printhead nozzles Using the printer control panel From the home screen navigate to 8 a gt More Options gt Clean Printhe
157. lowing limits for compliance to Telecom s specifications There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN Notices 179 Using this product in Switzerland This product requires a Swiss billing tone filter Lexmark part number 14B5109 or 80D 1877 to be installed on any line which receives metering pulses in Switzerland The Lexmark filter must be used as metering pulses are present on all analog telephone lines in Switzerland Utilisation de ce produit en Suisse Cet appareil n cessite l utilisation d un filtre de tonalit de facturation suisse n de r f rence Lexmark 14B5109 ou 80D1877 devant tre install sur toute ligne recevant des impulsions de comptage en Suisse Ce filtre doit tre utilis pour toute installation car ces impulsions existent sur toutes les lignes t l phoniques suisses Verwendung dieses Produkts in der Schweiz Fur dieses
158. lt in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Notices 173 Modular component notice This product may contain the following modular component s Lexmark regulatory type model LEX M03 001 FCC ID IYLMO3001 Industry Canada IC 2376A M03001 Lexmark regulatory type model LEX M01 003 FCC ID IYLM01003 Industry Canada IC 2376A M01003 Lexmark regulatory type model LEX M1 1 003 FCC ID IYLM1 1003 Industry Canada IC 2376A M11003 Licensing notices The following documents can be viewed from the installation software CD Directory File CDALEGAL FW License pdf mDNS tar gz Expat txt Inst_lib txt Instgui txt Instgui zip Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Printing 50 dBA Scanning 40 dBA Copying 50 dBA Ready inaudible J Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive Notices 174 The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We enc
159. ly at private expense Rights of the United States Government to use the Software Program is as set forth in this Agreement and as restricted in DFARS 252 227 7014 and in similar FAR provisions or any equivalent agency regulation or contract clause CONSENT TO USE OF DATA You agree that Lexmark its affiliates and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services EXPORT RESTRICTIONS You may not a acquire ship transfer or reexport directly or indirectly the Software Program or any direct product therefrom in violation of any applicable export laws or b permit the Software Program to be used for any purpose prohibited by such export laws including without limitation nuclear chemical or biological weapons proliferation AGREEMENT TO CONTRACT ELECTRONICALLY You and Lexmark agree to form this License Agreement electronically This means that when you click the Agree or Yes button on this page or use this product you Notices 188 18 19 acknowledge your agreement to these License Agreement terms and conditions and that you are doing so with the intent to sign a contract with Lexmark CAPACITY AND AUTHORITY TO CONTRACT You represent that you are of the legal age of majority
160. mail address from the history list If necessary touch OK or Accept each time you make a selection 5 Toenteradditional recipients touch Add Recipient and then enter the e mail address name or group you want to add Touch Accept every time you add a recipient Note You can send an e mail to up to 30 recipients 6 Select the file type color quality and original size of the document or photo you want to send If necessary touch Accept to save each setting 7 Ifyou want to change the default e mail subject then navigate to Subject gt enter your subject gt OK 8 If you want to change the default e mail message then navigate to Message gt enter you message gt OK 9 Press Attaching a document or photo to e mail 1 Insert the flash drive or memory card The Memory Device screen appears on the display E mailing 72 Notes The printer reads only one memory device at a time e faflash drive is inserted into the USB port while a memory card is in the card slot then a message appears on the display prompting you to select which memory device to use 2 Touch Attach File to E mail 3 If you want to change the default e mail subject then navigate to Subject enter your subject OK 4 If you want to change the default e mail message then navigate to Message gt enter your message gt OK 5 Select the file to attach Note You can attach only one document or photo to each e mail e f you want to
161. memory is full Resolve the error to free up space in the printer memory MAKE SURE THAT FAX FORWARDING IS DISABLED 1 From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Fax Forward 2 Touch Off and then touch Accept INCREASE THE RINGER VOLUME If you set the printer to receive faxes manually Auto Answer Off then increase the ringer volume MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE If you set the printer to receive faxes manually Auto Answer Off then you need to enter the correct code when a fax comes in so that the printer can receive it 1 From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Manual Answer Code 2 Copy the manual answer code that appears on the touch screen Note The default code is 9 but for increased security you can change it to a number that only you know Troubleshooting 148 Cannot run the fax software The printer must be connected to a telephone DSL VoIP or cable service before you can configure the fax settings in the fax software MAKE SURE THE FAX SOFTWARE IS INSTALLED The Fax Solutions Software is optional for Windows users and is installed with the printer software only if you select it on the Install Additional Software screen during installation If you did not install the fax software then the Fax tab on the Printer Home takes you to our Web site where you can download the software MAKE SURE
162. mple 10 168 1 101 Click Ping Ifthe printer responds then you will see several lines that display the number of bytes received from the printer This means that your computer is communicating with your printer Troubleshooting 164 If the printer does not respond then nothing is displayed Your computer might not be connected to the network You can use Network Diagnostics to help resolve the problem You may need to change the settings of your printer Run the Wireless Setup Assistant again CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN If your wireless settings have changed then you must run the printer wireless setup again The WEP or WPA key channel or other network settings may have been manually changed or the access point may have been reset to factory defaults Running the wireless setup again can also resolve issues due to wireless configuration errors Notes f you change network settings then change them on all the network devices before changing them for the access point f you have already changed the wireless network settings on your access point then you must change the settings on all the other network devices before you can see them on the network For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Settings tab gt Wireless setup utility Note You m
163. mputer The USB port is marked with lt Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges For more information see Replacing ink cartridges on page 14 If the cartridges do not seem to fit then make sure the printhead is properly seated and then try installing the cartridges again 2 Load plain paper 3 From the home screen navigate to 8 gt More Options gt Deep Clean Printhead A cleaning page prints 4 Navigate to 8 gt More Options gt Align Printer An alignment page prints Note Do not remove the alignment page until printing is finished Printer is busy or does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on and off slowly then the printer is in Power Saver mode Press 5 to wake up the printer If the printer will not come out of Power Saver mode then reset the power 1 Unplug the power cord from the wall outlet and then wait 10 seconds 2 Insert the power cord into the wall outlet and then turn on the printer If t
164. mputers do not understand words and instead rely upon numbers for communication TCP IP requires that every device on a network using TCP IP to communicate must have an IP address IP addresses are essentially unique computer names in a numeric format used to transfer data around a network IP addresses allow TCP IP to confirm requests for and receipt of data by various devices on the network How dollocate IP addresses For Windows users 1 Click or click Start and then click Run 2 In the Start Search or Run box type emd 3 Press Enter or click OK 4 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 Networking 120 For Macintosh users 1 From the Apple menu navigate to About This Mac gt More Info 2 From the Contents pane choose Network 3 If you are connected over a wireless network then choose AirPort from the Active Services list Locating the printer IP address From the printer print a network setup page In the TCP IP section look for Address View the printer settings 1 From the printer control panel navigate to gt Network Setup gt TCP IP 2 Lookfor IP Address How are IP addresses assigned An IP address may be assigned automatically by the network using DHCP Once the printer is set up on a computer the computer sends all print jobs across the network to the printer using this address If the IP address is not autom
165. multiple pages on one sheet 36 network setup page 100 on both sides of the paper 38 40 photos from memory device using printer software 47 photos using mobile device 50 photos using printer control panel 46 photos using the proof sheet 49 tips 34 two sided 38 40 printing a confirmation page 97 printing in draft mode 52 printing mode changing 52 Printing Status Window hiding or changing the appearance 51 proof sheet using 49 protocol 120 publications finding 8 R received history report 97 receiving faxes Auto Answer setting 92 automatically 92 manually 92 tips 92 Index 194 recycling 7 Lexmark products 16 WEEE statement 174 redial attempts setting 86 redial time setting 86 reducing an image 57 repeating an image 58 replacing ink cartridges 14 reports fax history 97 reports fax setting 86 resetting internal wireless print server to factory default settings 154 resetting to factory defaults 21 resuming print job 53 retrieving failed faxes 98 ringer volume adjusting 95 RJ 11 adapter 81 S safety information 6 saving paper default settings 33 scan improving quality 66 PIN 67 scan job canceling 67 scan was not successful 143 scanner clip location 10 scanner glass cleaning 127 location 10 scanner lid location 10 scanner unit does not close 142 scanning creating a PDF from scan 66 documents for editing 64 documents for e mailing 65 in black and white 67 photos for editing 63 tips 61
166. n Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This has been identified as a major nationwide problem It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected An appropriate AC surge arrestor is defined as one that is suitably rated and certified by UL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized safety certification body in the country region of use This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission
167. n printer settings or tasks you may be able to reduce your printer s environmental impact even further Conserving energy Activate Eco Mode This feature sets the screen brightness to low and sets the printer to change to Power Saver mode after the printer is left idle for 10 minutes Select the lowest Power Saver timeout The Power Saver feature puts the printer in a minimum power standby mode after the printer has been idle for a set amount of time the Power Saver timeout Share your printer Wireless network printers allow you to share a single printer among multiple computers thus conserving energy and other resources Conserving paper Activate Eco Mode On select printer models this feature sets the printer to automatically print on both sides of the paper duplex for copy and fax jobs and for printing in Windows and Mac OS X version 10 6 or later Print more than one page image on one side of the paper The Pages per Sheet feature allows you to print multiple pages on one sheet You can print up to 4 page images on one side of a sheet of paper Printon both sides of the paper Duplexing lets you print on both sides ofthe paper manually or automatically depending on your printer model e Preview print jobs before printing Use the preview features found in Toolbars the Print or Print Preview dialog or the printer display depending on your printer model Scan and save To avoid printing multiple copies you
168. nding on the features of the printer that you purchased Finding and installing optional software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Support tab gt On line support 4 From the Web site select your printer and then download the driver 5 Install additional or optional software For Macintosh users 1 From the Finder navigate to Applications select your printer folder Web Links Lexmark Software Updates 2 From the Web site select your printer and then download the driver 3 Install additional or optional software Using the printer software 25 Updating the printer software Checking for software updates For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Support tab gt Check for Software Updates 4 Follow the instructions on the computer screen For Macintosh users 1 From the Finder navigate to Applications select your printer folder Web Links Lexmark Software Updates 2 From the Web site select your printer and then download the driver Enabling automatic software updates Windows only 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Ad
169. ng 98 K key index 121 L labels 30 printing 43 language changing 129 line filter 78 LINE port location 11 LiveBox 102 loading documents on scanner glass 31 envelopes 42 small media on scanner glass 32 thick media on scanner glass 33 loading paper 28 locating SSID 111 WEP key 110 WPA passphrase 110 MAC address 119 finding 119 MAC address filtering 119 Macintosh installing printer on wireless network 101 USB 108 wireless 108 Macintosh printer software using 24 maximum sending speed setting 86 memory card inserting 45 printing documents from 37 printing photos using the proof sheet 49 scanning to 62 supported types 46 memory card cannot be inserted 152 memory card slot location 10 memory card troubleshooting cannot print from a flash drive 152 checklist 152 nothing happens when memory card is inserted 152 minimum system requirements 22 multiple WEP keys 121 N N9UF Box 102 navigating menus using touch screen 20 network connection with USB 119 network overview 111 network printer installing 121 network security 112 network setup page printing 100 networking finding IP address of computer 120 finding IP address of computer Mac 120 finding IP address of printer 120 IP addresses 120 sharing the printer with a Macintosh computer 110 sharingthe printer with a Windows computer 110 no wireless network 104 noise emission levels 174 nothing happens when memory card is inserted 152 notice
170. nt to receive faxes automatically Auto Answer On then set the printer to pick up on any number of rings that you want Faxing 74 Setup 2 Printer is sharing the line with an answering machine Connected to the same telephone wall jack LINE EXT To connect 1 Connect the cable from the wall jack to the port of the printer 2 Remove the protective plug from the aj port of the printer and then connect the answering machine to the port Faxing 75 Connected to different wall jacks To connect Connect the cable from the wall jack to the port of the printer Tips for this setup e Ifyou have only one telephone number on your line then you need to set the printer to receive faxes automatically Auto Answer On Set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call f you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically Faxing 76 Setup 3 Printer is sharing the line with a telephone subscribed to
171. nu choose to print the odd numbered pages 3 4 5 6 From the print options pop up menu choose Paper Handling 7 8 Click Print 9 Flip and reload the paper 10 Repeat steps 4 through 6 Printing 41 11 From the Print or Pages to Print pop up menu choose to print the even numbered pages 12 Click Print Printing specialty documents Printing envelopes For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Print Setup tab gt Paper Type list gt select Plain Paper 4 Navigate to Paper Size list gt select your envelope size If no size matches the envelope size then set a custom size 5 Select an orientation 6 Click OK to close any printer software dialogs 7 Click OK or Print For Macintosh users 1 With a document open choose File gt Page Setup 2 From the Format for pop up menu choose your printer 3 From the Paper Size pop up menu choose your envelope size If no size matches the envelope size then set a custom size 4 Select an orientation and then click OK 5 From the menu bar choose File gt Print 6 From the Printer pop up menu choose your printer 7 Click Print Notes Most envelopes use landscape orientation Make sure the same orientation is also selected in the application Printing 42 1 Printing labels For Windows users 1 2 3 5 6 With a document open click File
172. obs RR 50 Tips TOR CODY IN Gis cca RSR Re NN tienne 55 Making COP IGS emma oed asi adn da Eae Pea aede Ana puerta ip nec 55 Copying PRIOR N S c Eb e ee UR RM edet p Mob onu tie mdi e RM pO MS US 56 CopyliDg amb Cards OPERA END ORT IO nitrate e Eee ee 56 Copying a two sided doc tmelt aso aeter eres p eti ees eat eua RM a e ERR epa pesa eti beoe tub o 56 Enlarging or reducing images cotes CORR EC EUR e OR PAREN US uS a b dat 57 Adjusting copy quality so5osoome ona depe e utoso Gand E baba SS an tedod ava adu EDS Nd 57 Makirig a copy ligbterar dalke sed eoi ado ie ed eise o aA eb ubere Ob EAD cd dE 57 Collating copies using the printer control panels ss cte eerta ic mean ee 58 Repeating an image on one page eese eren tene tenente states tenta tos tos totos teneo tontos en tosta a essen a sspE 58 Copying multiple pages on one sheet nr 58 Making a duplex CODY cedecutetesir ai ee eret dae eese e vente uere Re uu eee eee 59 Canceling CODY JOS sn I ao Be EV de SOM AT dose b e ensue Qu vest Res die Ar a 60 Tips TOF SCARING xoa aacar ose nisi dei ola dated ravra eio nd panca aN na ana Weta Are S ECT 61 Scanning to a local or network compter zs tne bea en est 61 Scanning to a flash drive or memory Card uo hon qe cemere utero dte ire 62 Scanning photos into an editing applicatio ie tor rre d tri olo ERAI ert 63 Scanning documents into an editing application sans end debe OE RR NR ER VIRTU 64 Scanning directly to e mail using the printer softw
173. on one page You can print the same page image multiple times on one sheet of paper This option is helpful when creating items such as labels decals flyers and handouts 1 Load the original document The Instant Preview home screen appears 2 Navigate to Copy More Options Copies per Sheet 3 Select the number of times to repeat the image on a page and then touch Accept 4 Press Copying multiple pages on one sheet The Pages per Sheet setting lets you copy multiple pages on one sheet by printing smaller images of each page For example you can condense a 20 page document into five pages if you use this setting to print four page images per sheet 1 Load the original document The Instant Preview home screen appears 2 Navigate to Copy More Options Pages per Sheet Copying 58 3 Select the number of pages that you want to copy ona sheet of paper and then touch Accept You may print up to four page images on a sheet of paper Note If you are copying four pages in landscape format then scan pages 3 and 4 first and then scan pages 1 and 2 4 Press Making a duplex copy Making a duplex copy automatically The automatic duplex unit available only on select printer models supports letter and A4 size paper If you purchased a model without automatic duplex or if you need to make duplex copies using other paper sizes then see the instructions for making a duplex copy manually Note You cannot make d
174. on the network that use Mac OS X version 10 4 or later use any printer connected to your Macintosh computer Sharing your printer with Windows users Let Windows computers on the network use any printer connected to your Macintosh computer 4 Follow the instructions on the computer screen Note Windows users should see the Windows documentation for information on adding a network printer connected to a Macintosh computer Networking FAQ What is Wi Fi Protected Setup Wi Fi Protected Setup WPS is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi Fi technology It is no longer necessary to configure the network name SSID and WEP key or WPA passphrase for network devices Note WPS supports only networks that communicate through access points wireless routers The printer supports the following methods in connecting to a wireless network e Personal Identification Number PIN A PIN on the printer is entered into the wireless settings of the access point Push Button Configuration PBC Buttons on both the printer and the access point are pushed within a given period of time Look for any of these identifier marks to check if your access point is WPS certified WiFi PROTECTED UE 35 You can find these WPS logos on the side back or top of your access point For more information on accessing the wireless
175. onnect the installation or network cables until instructed to do so by the setup software 21 When the available networks are displayed provide the network name and the security information you created The installer will configure the printer for use with your computer 22 Store a copy of your network name and security information in a safe place for future reference In Windows 2000 Refertothe documentation that came with your wireless network adapter for information on configuring an ad hoc network with Windows 2000 For Macintosh users 1 Access the Airport settings In Mac OS X version 10 5 or later From the Apple menu navigate to System Preferences Network AirPort In Mac OS X version 10 4 or earlier From the Finder navigate to Applications gt Internet Connect gt AirPort 2 From the Network Name or Network menu click Create Network 3 Create a name for the ad hoc network and then click OK Note Store the network name and password in a safe place for future reference Networking 706 Adding a printer to an existing ad hoc wireless network Note The printer can communicate on only one wireless network at a time Configuring the printer for an ad hoc wireless network will remove it from any other wireless network either ad hoc or infrastructure for which it is configured For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list
176. or ad hoc In infrastructure mode all devices on a wireless network communicate with each other through an access point wireless router In ad hoc mode a computer with a wireless network adapter communicates directly with a printer equipped with a Infrastructure Ad hoc wireless print server Characteristics Communication Through an access point Directly between devices Security More security options WEP or no security Range Determined by the range and Restricted to the range of individual number of access points devices on the network Speed Usually faster Usually slower Requirements for all devices Unique IP address for each device Yes Yes Mode set to Infrastructure mode Ad hoc mode Same SSID Yes including the access point Yes Same channel Yes including the access point Yes We recommend setting up a network in infrastructure mode using the installation software CD Infrastructure mode provides Increased network security Increased reliability Faster performance Easier setup Networking 115 Finding the signal strength The signal strength tells you how strongly the computer or printer is receiving the wireless signal from the wireless network Poor signal quality could affect connectivity during configuration Checking computer connectivity 1 From your computer system tray click the wireless icon that corresponds to the software managing your wireless
177. ormal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option Ifthis product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed Toobtain warranty service you may be required to present proof of original purchase You may berequired to deliver your producttotheRemarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or pa
178. oth sides of an ID card onto a single page Photo Reprint Create photo reprints Tell Me More Learn more about SmartSolutions and how you can create and download your L custom solutions J Custom solutions Solution Description A5 Copy Copy A5 or legal sized documents from the Automatic Document Feeder or Legal Copy automatically resize your copy to fit an entire page with Fitto Page Copy solution Fit to Page Copy Business Card Scan Scan up to 8 business cards at a time and synchronize with your current contact Windows only management program to access each scanned card s information Cartridge Finder View information on local stores where you can purchase cartridges with options to print or e mail cartridge and retailer information as well as print a map of the retailer location Customizable Copy Copy documents or photos in black and white in darker shade or using custom Black amp White Copy settings Darker Copy Duplex Copy Cutyour paper consumption in half by copying two pages onto one duplex copy Eco Copy Copy documents or photos using settings that have positive environmental impact Google Calendar View your Google Calendar with an option to print the daily agenda or event details E You can select one of these solutions as your printer screen saver Using SmartSolutions 122 MobileMe Photos Photo Viewer Photobucket Viewer Picasa Photo Viewer
179. ourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Battery notice This product contains Perchlorate material Special handling may apply For more information go to http www dtsc ca gov hazardouswaste perchlorate Static sensitivity notice This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the metal frame of the printer ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start up screen is certified to comply with Environmental Protection Agency EPA ENERGY STAR requirements as configured when shipped by Lexmark ENERGY STAR Temperature information Ambient temperature 15 to 32C 60 to 90F Shipping and storage temperature 40 to 60C 40 to 140F 1 to 60C 34 to 140F Notices 175 Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Description Power consumption Watts Printing The product is generating hard copy output from electronic inputs 20 Copying The product is generating hard copy output from hard copy original 17 documents Scanning The product is scanning hard copy documents 12 71 Ready The product is waiting for
180. out is the time it takes for the printer to switch to Power Saver mode when the printer is left idle The Power Saver feature optimizes energy efficiency by reducing the printer power consumption as much as 28 percent on some printer models compared to the default printer settings To save the most energy select the lowest Power Saver timeout 1 From the home screen navigate to gt Device Setup gt Power Saver 2 Select a Power Saver timeout and then touch Accept Saving paper and energy with Eco Mode The Eco Mode feature significantly cuts paper usage reduces paper waste optimizes energy efficiency and saves money 1 From the home screen touch 2 2 Touch the Eco Mode setting or settings you want to activate and then touch Accept Power Saver after 10 Minutes Screen Dim 2 Sided Printing Note If you select 2 Sided Printing then this setting is also applied for copy and fax jobs This setting is supported only in Windows and Mac OS X version 10 6 or later Resetting to factory settings Resetting to factory default settings will delete all the printer settings you have previously selected 1 From the home screen navigate to gt Use Factory Defaults gt Yes 2 When prompted to set the initial settings of your printer make your selections using the touch screen The printer restarts automatically after resetting to factory default settings Using the printer control panel buttons and menus 21 Using the print
181. printer do one of the following 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK b Right click the name of your printer c Click Sharing or Printer Properties d From the Sharing tab select Share this printer or Shared as e Assign a distinctive name and then click OK 3 Locate the printer from the remote computer Note The remote computer is the one that is not attached to the printer a Doone of the following 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK Right click the name of your printer Click Properties or Printer properties Click Ports Add Port Local Port New Port Type the Universal Naming Convention UNC Port Name which consists of the server name and the distinctive printer name that was specified in step 2 on page 109 The name should bein the form server printer Click OK Click Close on the Printer Ports dialog Make sure the new port is selected on the Ports tab and then click Apply i Click OK onan go gt Q Networking 109 Sharing a printer in a Macintosh environment 1 From the Finder choose Help gt Mac Help 2 Inthe Search field type sharing the printer on a network and then press return 3 Select only one of the following Sharing your printer with Mac OS X users Let other Macintosh computers
182. printer is correct for your network 1 From the home screen navigate to gt Fax Setup gt Dialing and Sending gt Dial Prefix 2 Check the prefix If the prefix is not correct enter the correct prefix and then touch Accept Troubleshooting 147 Cannot receive faxes If the Fax troubleshooting checklist does not solve the problem then try one or more of the following MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP If the printer is sharing the line with other devices then make sure that the following are set Auto Answer is on The printer picks up on a greater number of rings than the other devices The printer picks up on the correct distinctive ring if you subscribe to a distinctive ring service MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT The printer is an analog device If you are using a PBX system then make sure that the printer is connected to an analog port on the PBX You may need a digital line converter that converts digital signals into analog signals MAKE SURE TO FREE UP PRINTER MEMORY The printer saves an incoming fax to the printer memory before it prints the fax If the printer runs out of ink or runs out of paper while receiving the fax then the printer saves the fax so you can print it later However if the printer memory is full then the printer may not be able to receive more incoming faxes An error message appears on the touch screen when the printer
183. properly connected to the telephone line The printer is turned on and connected to the computer e Theprinter is not in Power Saver mode If the printer is in Power Saver mode then press to wake up the printer Using the Printer Setup Wizard in Windows 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Fax tab gt Set up the printer to fax 4 Run the Printer Setup Wizard Make sure you select the correct telephone service and connection The wizard configures optimal fax settings based on your connection Note If you want to configure the advanced fax settings then click Configure the advanced fax settings in the Fax tab of the Printer Home This launches the Printer Setup Utility Using the Printer Settings in Macintosh 1 From the Finder navigate to Applications select your printer folder 2 Double click Printer Settings 3 Configure the fax settings using the software For more information click Help or to view the help information for the fax software Faxing 87 Creating a contact list You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software If you create a contact list in the printer control panel then the fax software automatically saves those contacts as Phonebook entries Likewise when you add contacts to the fax software the prin
184. r Black White to set a color or black and white copy 5 Press Copying photos 1 Load photo paper 2 Place a photo facedown on the scanner glass The Instant Preview home screen appears 3 Navigate to SmartSolutions Photo Reprint 4 Select the photo print size and then touch Accept 5 Touch Continue to start printing Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Copying an ID card 1 Loadthe front side of the ID card facedown on the lower right corner of the scanner glass The Instant Preview home screen appears 2 Navigate to SmartSolutions gt ID Card Copy 3 When prompted to copy the back side of the ID card touch Yes 4 Loadthe back side of the ID card facedown on the lower right corner of the scanner glass 5 Touch Continue to start printing Copying a two sided document 1 Load the original document The Instant Preview home screen appears 2 Navigate to Copy More Options 2 Sided Copies 3 Select a two sided copying option and then touch Accept 2 Sided to 1 Sided Make single sided copies of the two sided document e 2 Sided to 2 Sided Make two sided copies like the original document Copying 56 4 Press 5 Follow the instructions on the display Enlarging or reducing images 1 Load the original document The Instant Preview home screen appears 2 Navigate to Copy gt More Options gt Resize 3 Select the resize
185. r On Set the distinctive ring If you subscribe to the distinctive ring feature on your telephone line then set the correct pattern for the printer in this menu Enable fax forwarding Setamanual answer code This is the code you enter to receive faxes manually Fax Printing Setthe printer to print incoming faxes to fit a page Print the fax footer Print on both sides of the paper duplexing Faxing 86 Dialing and Sending Set your fax name and fax number Adjust the dialing volume Set the dial method redial time number of redial attempts dialing prefix and dialing volume Set whether the printer scans the original document before or after dialing the recipient Set the printer to scan before dialing so that you do not have to scan the document again if the fax fails The scanned document is saved in the printer memory The printer can then retrieve it and automatically redial the number If you set the printerto scan after dialing then the printer does not automatically redial even when the phone line is busy Set the fax sending speed Convert sent faxes into modes that receiving fax machines recognize Otherwise such faxes are aborted Enable error correction during transmission Fax Blocking Block unwanted incoming faxes Configuring fax settings using the fax software Before opening the fax software to configure the fax settings make sure that The printer is
186. r supply with port Connect the printer to or disconnect the printer from a power source 10 Fax cover Protect the fax area 11 Duplex unit Printon both sides of a sheet of paper Access paper jams 12 Duplex button Release the duplex unit About your printer 11 Use the To USB port Connect the printer to a computer using a USB cable Warning Potential Damage Do not touch the USB port except when plugging in or removing a USB cable orinstallation cable 1 Power supply with port Connect the printer to or disconnect the printer from a power source Note The power supply input is 100 240 V AC at 0 7 A 50 60 Hz The power supply output is 30 V DC at 1 07 A 2 Power supply cover Protect the power supply About your printer 12 Ordering and replacing supplies Ordering ink cartridges Lexmark S800 Series models Return Program Cartridge Regular cartridge Black cartridge 100 100A High yield black cartridge 100XL 100XLA Yellow color cartridge 100 100A High yield yellow color cartridge 100XL 100XLA Cyan color cartridge 100 100A High yield cyan color cartridge 100XL 100XLA Magenta color cartridge 100 100A High yield magenta color cartridge 100XL 100XLA 1 Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refilling or recycling is Available only on the Lexmark Web site at www lexmark com Note
187. received fax history only To view the fax history on the screen 1 From the home screen navigate to gt Fax Setup gt Reports gt History on Screen 2 View the fax history Note Touch an entry to redial the number or add the number to the Address Book How doi print a fax on both sides of the paper 1 From the home screen navigate to gt Fax Setup gt Fax Printing gt 2 Sided Faxes 2 Select a duplex setting e Use Button Setting Incoming faxes are printed on both sides of the paper if the 2 Sided icon on the home screen is set to On e Always Incoming faxes are printed on both sides of the paper regardless of the 2 Sided icon setting 3 Touch Accept Faxing 97 How do forward a fax When you enable this option all the faxes that you receive are automatically forwarded until you disable it 1 From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Fax Forward 2 Select Forward or Print amp Forward and then touch Accept 3 Enter the number to which you want to forward the fax and then touch Accept To disable fax forwarding return to the Fax Forward menu and then select Off How do I block faxes You can block faxes from specific numbers You can also block junk faxes and faxes from unidentified senders senders without a Caller ID This feature is helpful if you want to receive faxes automatically but want to filter the faxes that you receive Blocking faxes from specific n
188. reen but the printer does not print Windows only on page 160 Wi Fi indicator shows limited connection during installation on page 161 e Wi Fi indicator still shows limited connection on page 165 Wireless print server not installed on page 167 e Communication not available message displays when printing wirelessly on page 167 Communication with printer lost when connected to Virtual Private Network VPN on page 169 Resolving intermittent wireless communications issues on page 169 Troubleshooting 153 Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer verify the following The printer the computer and the access point wireless router are all plugged in and turned on The wireless network is working properly Try accessing other computers on your wireless network If your network has Internet access then try connecting to the Internet over a wireless connection Your SSID is correct Print a network setup page to verify the SSID the printer is using If you are not sure if your SSID is correct then run the wireless setup again Your WEP key or WPA passphrase is correct if your network is secure Log on to the access point and check the security settings A security key is like a password All devices on the same wireless network using WEP WPA or WPA2 share the same security key If you are not sure if your security information is correct then run the wireless set
189. rinting over your wireless network f another wireless network is operating in the vicinity then change the wireless channel on the access point Donot place your access point on a printer or other electronic device Such devices can also interfere with the wireless signal ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when the wireless signal is able to pass through an object it is slightly weakened If it passes through too many objects then it can be significantly weakened All objects absorb part of the wireless signal when it passes through them and certain types of objects absorb enough to cause communications problems Place your access point as high in the room as possible to avoid signal absorption How can I make sure my computer and printer are connected to the same wireless network If the printer is not on the same wireless network as the computer then you will not be able to print wirelessly The SSID of the printer must match the SSID ofthe computer if the computer is already connected to the wireless network For Windows users 1 Obtain the SSID of the network that the computer is connected to a Type the IP address of your access point wireless router in the address field of your Web browser If you do not know the IP address of the access point 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter Che
190. rk then you must add the printer MAC address to the list of addresses allowed to connect to the access point f you set the access point to issue a limited number of IP addresses then you must change this so that the printer can be added Note If you do not know how to make these changes then see the documentation that came with the access point or contact the person who set up your wireless network MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT See if you have access to the Internet by opening your Web browser and accessing any site e f there are other computers or resources on your wireless network then check to see if you can access them from your computer MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK If the printer is not on the same wireless network as the computer then you will not be able to print wirelessly The SSID of the printer must match the SSID of the computer if the computer is already connected to the wireless network For Windows users 1 Obtain the SSID of the network that the computer is connected to a Type the IP address of your access point into the address field of your Web browser If you do not know the IP address of the access point 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type cmd 3 Press Enter or click OK Troubleshooting 156 4 Type ipconfig and then press Enter Check the Wireless Network Conne
191. rn E mail Address Enter your e mail address Send Me a Copy Touch Yes to send yourself a copy of every e mail sent from your printer Subject Line Enter your default e mail subject Message Enter your default e mail message Creating an e mail contact list Creating an e mail contact list using the printer control panel 1 From the home screen navigate to gt Address Book 2 Add acontact or an e mail group To add a contact a Touch Add a Contact Add Contact Name b Enterthe contact name and then touch OK Add E mail Address c Enter the e mail address of the contact and then touch OK gt Accept d if you want to add another entry then repeat steps a through c You can enter up to 89 contacts To add an e mail group a Touch Add a Group Add Group Name b Entera group name and then touch OK Touch Add Group Member and then select whether you want to add a contact manually or import a contact Address Book Import a contact from the Address Book History Import a contact from the e mail history New Entry Add a new contact d Touch Accept to save the entry every time you import a contact or add a contact E mailing 69 Creating an e mail contact list using the printer software For Windows users 1 2 3 5 6 Click or Start Click All Programs or Programs and then select the printer program folder from the list Navigate to Printer Home gt select your printer
192. rs are letters numbers and symbols found on a keyboard ASCII characters in a WPA passphrase are case sensitive Note If you do not know this information then see the documentation that came with the wireless network or contact the person who set up your wireless network CHECK THE MAC ADDRESS If your network uses MAC address filtering then make sure that you include the MAC address of the printer in the MAC address filter list This will allow the printer to operate on the network For more information see How do find the MAC address on page 119 PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING For Windows users 1 Obtain the IP address of the access point a Click or click Start and then click Run b Inthe Start Search or Run box type cmd C Press Enter or click OK d Type ipconfig andthen press Enter The Default Gateway entry is typically the access point e The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 2 Ping the access point a Click or click Start and then click Run b In the Start Search or Run box type cmd C Press Enter or click OK Troubleshooting 162 d Type ping followed by a space and the IP address of the access point For example ping 192 168 1 100 e Press Enter 3 Check to see whether the access point responds e If the access point responds then you will see several lines appear that start with Reply from It is pos
193. rt the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark Forfurther explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at www lexmark com support Notices 184 Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by Modification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or opera
194. rver not installed You may see a message during installation indicating that the printer does not have a wireless print server installed If you are sure the printer is capable of wireless printing try the following CHECK POWER Make sure the 5 light is on Communication not available message displays when printing wirelessly Try one or more of the following MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled then you may see the Communication not available message on your computer screen when you attempt to print wirelessly This can occur if the laptop hard drive has powered down If you see this message then wait a few seconds and then try to print again The laptop and printer require a few seconds to power up again and reattach to the wireless network If you see this message again after you have waited long enough for the printer and the laptop to attach to the network then there may be a problem with your wireless network Make sure that the laptop and printer have both received IP addresses For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type emd 3 Press Enter or click OK 4 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 For Macintosh users 1 From the Apple menu navigate to About T
195. s To get more ink order high yield ink cartridges Depending on your country or region you may get the ink cartridges individually or in packs Youcan order a mix of standard ink cartridges and high yield ink cartridges depending on your needs Checkthe yield rate on the ink cartridge box or visit www lexmark com pageyields For best results use only Lexmark ink cartridges Using genuine Lexmark ink cartridges Lexmark printers ink cartridges and photo paper are designed to perform together for superior print quality and our inks are formulated to work with your printer and help extend the life of your product We recommend that you use only genuine Lexmark ink cartridges Lexmark s warranty does not cover damage caused by non Lexmark ink or ink cartridges Ordering and replacing supplies 13 Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out 1 Turn on your printer 2 Open the printer Note The printhead moves to the cartridge installation position 3 Press the release tab and then remove the used ink cartridge or cartridges 4 Remove the ink cartridge from the pack and then remove the protective cap from the ink cartridge If your ink cartridge comes with a muzzle cap then remove the cap wur CS f Ordering and replac
196. s 173 174 175 176 177 178 179 180 181 182 183 O on hook faxing 96 ordering paper and other supplies 15 P page does not print 132 page order changing 35 Pages per Sheet copies 58 paper conserving 7 paper and media banner paper 29 envelopes 30 heavyweight matte paper 29 index cards 30 iron on transfers 31 photo cards 30 photo glossy paper 31 plain paper 29 postcards 30 transparencies 31 paper and other supplies ordering 15 paper default settings saving 33 paper exit tray location 10 paper jam in the duplex unit 138 paper jam in the printer 136 paper or specialty media misfeeds 139 Index 193 paper support location 10 partial document or photo scans 143 parts diagram 10 password 112 pausing print job 52 PDF creating from scan 66 phone book setting up 88 phone book e mail setting up 69 phone plug 81 phone splitter 79 photo cards 30 Photo Reprint 122 photo glossy paper 31 photos adjusting brightness 47 applying color effects 47 attaching to e mail 72 copying photos 56 cropping 47 editing using touch screen 47 enhancing automatically 47 making borderless copies 57 printing using mobile device 50 printing using printer control panel 46 printing using the proof sheet 49 reducing red eye effect 47 rotating 47 scanning for editing 63 scanning to e mail 71 photos do not print from memory card across wireless network 153 photos from memory device printing using printer software 47 PictBrid
197. s have a much shorter range than infrastructure networks Try moving the printer closer to the computer if they seem to have trouble communicating MOVE THE PRINTER CLOSER TO THE ACCESS POINT If the printer is too far away from the access point then it will not be able to communicate with other devices on the network For most indoor wireless networks the maximum distance between the access point and the printer is approximately 100 feet 30 meters This distance could be longer or shorter depending upon the layout of the network and the limitations of the access point Networking 116 REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal from your access point will pass through most objects Most walls floors furniture and other objects will not block the wireless signal However there are materials that are too dense for the signal to pass through such as objects containing metal and concrete Arrange your printer and access point so that the signal is not blocked by such objects REMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal on your network resulting to printing issues that seem to come and go Turn off potential sources of interference where possible Avoid using microwave ovens cordless phones but not cellular phones baby monitors almost any kitchen appliance wireless surveillance equipment or any appliance containing a motor when p
198. s installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cetappareil est conforme la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences et 2 il doit accepter toute interf rence recue y compris celles risquant d alt rer son fonctionnement Cet appareil a t concu pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En application des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pour emp cher toute interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis l int rieur et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son antenne d mission est install l ext rieur il doit faire l objet d une licence L installateur de cet quipement radio doit veiller ce que l antenne
199. saver Examples f you are a business owner or supervisor who frequently prints a work schedule then you could create a Print a File solution Specify the location of your schedule file and then name the solution Print Schedule The next time you need to print a copy ofthe current schedule simply select Print Schedule from the SmartSolutions menu on the printer control panel The printer automatically finds the file and prints it If you frequently scan and fax a document to your lawyer using the same settings then you could create a Scan to Fax solution and name it Fax to Lawyer The next time you want to fax a document you simply have to load the document and select Fax to Lawyer from the SmartSolutions menu on the printer control panel The printer automatically applies your chosen settings selects your lawyer as the fax recipient and then sends the fax Note You need to add your printer to the Solution Center before you can start creating or customizing solutions Creating and customizing printer solutions Before you begin make sure Your printer and computer are each connected to the Internet through an Ethernet or wireless connection Your printer is powered on Using SmartSolutions 123 1 Launch the SmartSolutions Web site Using the printer software a Openthe printer program folder For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from t
200. se programs to run Temporarily disable the firewall and install the wireless printer on the computer Re enable the firewall when you have completed the wireless installation Wi Fi indicator is green but the printer does not print Windows only Note Make sure the Wi Fi indicator displays gt only If the Wi Fi indicator is green but shows limited connection then this means the printer is not successfully connected to your wireless network If you have completed the configuration for wireless printing and all of the settings appear to be correct but the printer does not print then try one or more of the following ALLOW THE WIRELESS INSTALLATION TO COMPLETE Do not attempt to print remove the installation software CD or detach the installation cable until you see the Wireless Setup Successful screen ENABLE THE PRINTER Confirm that the printer is enabled 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK 4 Right click the new printer and then select Use Printer Online 5 Close the Printers or Printers and Faxes window and try printing again Troubleshooting 160 SELECT THE WIRELESS PRINTER You may need to select the wireless printer from your computer to use the printer wirelessly Click or click Start and then click Run In the Start Search or Run box type control printers Press Enter or click OK Right click the printer in the fol
201. security options no security WEP and WPA WPA2 No Security It is not recommended to use no security at all on a home wireless network Using no security means that anyone within range of your wireless network can use your network resources including Internet access if your wireless network is connected to the Internet The range of your wireless network may extend far beyond the walls of your home allowing access to your network from the street or from your neighbors homes WEP WEP Wired Equivalent Privacy is the most basic and the weakest type of wireless security WEP security relies on a series of characters called the WEP key Every device on the wireless network must use the same WEP key WEP security can be used on both ad hoc and infrastructure networks A valid WEP key has Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers punctuation and symbols found on a keyboard WPA WPA2 WPA Wi Fi Protected Access and WPA2 Wi Fi Protected Access 2 offer stronger wireless network security than WEP WPA and WPA2 are similar types of security WPA2 uses amore complex encryption method and is more secure than WPA Both WPA and WPA2 use a series of characters called the WPA pre shared key or passphrase to protect wireless networks from unauthorized access A valid WPA passphrase has Exactly 64 hexadecimal c
202. set the printer paper size and orientation 3 Click OK Printing 36 4 From the menu bar choose File gt Print 5 From the Printer pop up menu choose your printer 6 From the print options pop up menu choose Layout 7 From the Pages per Sheet pop up menu choose the number of page images to print on each page 8 9 Adjust other settings as needed Click Print Printing documents from a memory card or flash drive To enable the File Print function The printer must be connected to a computer through a USB cable or through a network The printer and the computer must be on The memory card or flash drive must contain document files that are supported by the printer For more information see Supported memory cards and file types on page 46 The computer must contain applications that support the file types in the memory device Insert a memory card or flash drive The Memory Device screen appears on the display 2 Touch Print Documents 3 Select and print the document If the printer is using a USB connection a Select the file name of the document that you want to print b Press to start printing the document If the printer is using a Wireless connection select models only a Select the file name of the document that you want to print b Press lt gt and then wait for the printer to connect to the network computer or to finish searching the network for available computers c When prompte
203. setting and then touch Accept Notes f you select Fit to Page then the printer scales the document or photo proportionately to fit a single page f you select Custom 96 then specify the custom resize setting from 25 to 400 f you select Borderless then the printer resizes the document or photo as necessary to print a borderless copy on the paper size selected f you select Poster then select the size of the poster you want to print This selection allows you to print a single image across multiple printed pages 4 Press Adjusting copy quality 1 Load the original document The Instant Preview home screen appears 2 Navigate to Copy More Options Quality 3 Setthe copy quality and then touch Accept 4 Press Making a copy lighter or darker 1 Load the original document The Instant Preview home screen appears 2 Touch Copy 3 Usethe slider to change the darkness level 4 Press Copying 97 Collating copies using the printer control panel When printing multiple copies of a document you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated ib 1 Load the original document The Instant Preview home screen appears 2 Navigate to Copy More Options Number of Copies 3 Enter the number of copies you want to print and then touch Accept 4 Scroll to Collate and then touch HE 5 Press Repeating an image
204. settings and determining the WPS capability of your access point see the documentation that came with the access point or contact your system support person Where do I find my WEP key or WPA passphrase Contact your system support person The person who set up your network usually keeps the WEP key or WPA passphrase f your wireless network was set up by your Internet Service Provider ISP then you might find the information in the documentation they provided Networking 110 See the documentation that came with your access point wireless router If your access point is using the default settings then you can find the information in the documentation View the security settings on the access point 1 Open a Web browser and then type the IP address of the access point in the address field Notes To obtain the IP address of the access point see the documentation that came with it or contact your system support person f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Enterthe user name and password for the access point when prompted Note The WEP key or WPA passphrase is not the same as the password for the access point The password allows youto accessthe access point settings The WEP key or WPA passphrase allows printers and computers to join your wireless network 3 Lookfor the WEP key or WPA passphrase What is an SSID A Service Set Identifier SSID
205. sible that the printer did not connect to the wireless network Turn off and then restart the printer to try to connect again If the access point does not respond then Request timed out appears Try the following a Click or click Start and then click Run In the Start Search or Run box type nepa cp1 and then press Enter Press Enter or click OK Select the appropriate connection from the ones shown Right click the connection and then click Repair or Diagnose m on o For Macintosh users 1 Make sure AirPort is turned on From the Apple menu navigate to System Preferences Network The AirPort status indicator should be green Notes Yellow means the port is active but not connected Red means the port has not been configured 2 Obtain the IP address of the access point a From the Apple menu navigate to About This Mac More Info b From the Contents pane choose Network From the Active Services list choose AirPort The bottom pane lists the details of the AirPort connection d Write down the Router entry The Router entry is typically the access point 3 Ping the access point a From theFinder navigate to Utilities Network Utility Ping tab b In the network address field type the IP address of the access point For example 10 168 1 101 Troubleshooting 163 4 c Click Ping If the access point responds then you will see several lines that display the number of bytes receiv
206. sizing the visual appearance of any trademark trade name trade dress or intellectual property notice that appears on any computer display screens normally generated by or as a result of the Software Program b Copying You may make one 1 copy of the Software Program solely for purposes of backup archiving or installation provided the copy contains all of the original Software Program s proprietary notices You may not copy the Software Program to any public or distributed network c Reservation of Rights The Software Program including all fonts is copyrighted and owned by Lexmark International Inc and or its suppliers Lexmark reserves all rights not expressly granted to you in this License Agreement d Freeware Notwithstanding the terms and conditions of this License Agreement all or any portion of the Software Program that constitutes software provided under public license by third parties Freeware is Notices 187 10 11 12 13 14 15 16 17 licensed to you subject to the terms and conditions of the software license agreement accompanying such Freeware whether in the form of a discrete agreement shrink wrap license or electronic license terms at the time of download Use of the Freeware by you shall be governed entirely by the terms and conditions of such license TRANSFER You may transfer the Software Program to another end user Any transfer must include all software components media printed ma
207. sold without these terms are available through www lexmark com MICROSOFT CORPORATION NOTICES This product is based on Microsoft Print Schema technology You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http go microsoft com fwlink Linkld 83288 ADOBE SYSTEMS INCORPORATED NOTICE Contains Flash Flash Lite and or Reader technology by Adobe Systems Incorporated This Product contains Adobe Flash player software under license from Adobe Systems Incorporated Copyright 1995 2007 Adobe Macromedia Software LLC All rights reserved Adobe Reader and Flash are trademarks of Adobe Systems Incorporated Notices 189 Index A ad hoc SSID 104 WEP 104 ad hoc network 115 ad hoc wireless network adding a printer 107 creating using Macintosh 104 creating using Windows 104 additional computers installing wireless printer 101 Address Book setting up 86 88 Address Book e mail setting up 69 adjusting dialing and ringer volume 95 adjusting speaker volume 95 AliceBox 102 aligning the printhead 125 answering machine best settings for fax 95 setting up 74 appliances wireless network 116 assigning IP address 121 Auto Answer when to turn on 94 automatic fax conversion setting 86 banner paper 29 bidirectional communication enabling 167 black and white scanning 67 blocking faxes 98 broadcast fax sending immediately 90 buttons printer control panel 17 C cable
208. stallation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click Install Networking 101 4 Select My printer is already set up am installing it on anew computer 5 Click Continue and then follow the instructions on the computer screen for installing a configured printer on a new computer Interpreting the colors of the Wi Fi indicator The Wi Fi indicator can be viewed only from the printer home screen If the home screen does not appear then do the following 1 If necessary turn on the printer Make sure it is not in Power Saver mode 2 From the printer control panel touch A Wi Fi indicator Network status of the printer The printer is not connected to a wireless network P The printer has not yet been configured for a wireless network The printer is configured for an ad hoc connection to your computer but the computer is currently turned off The printer is out of the range of the access point wireless router The printer is trying to communicate with the access point but the access point is turned off or not working properly The access point has been turned off and back on and the printer is trying to establish communications with the network The wireless settings of the printer may no longer be valid Check if the SSID WEP key or WPA passphrase security type and IP address that the printer uses are still corr
209. t and the edges should be flush against both paper guides 4 From the printer control panel select or confirm your paper settings Loading paper and original documents 28 Paper and specialty media guidelines Load up to 100 sheets of plain paper Make sure that The paper guides rest against the edges of the paper Youloadletterhead paper with the print side faceup and the top of the letterhead going into the printer first 25 sheets of heavyweight matte paper The print side of the paper is faceup The paper guides rest against the edges of the paper You select Automatic Normal or Photo print quality Note Draft mode is available but is not recommended for use with expensive paper such as heavyweight matte labels photo cards and glossy paper 20 sheets of banner paper You remove all paper from the paper support before inserting banner paper You use banner paper designed for inkjet printers You place a stack of banner paper on or behind the printer and feed in the first sheet The paper guides rest against the edges of the paper You select A4 Banner or Letter Banner paper size Loading paper and original documents 29 Load up to 10 envelopes Make sure that The print side of the envelope is faceup The paper guides rest against the edges of the envelopes You print the envelopes with Landscape orientation Note If you are m
210. t corner located on the lower right side of the scanner glass This serves as a guide for proper document placement To capture an instant preview scan put the document or photo on the scanner glass and close the scanner lid Select the Multiple PDF file type if you want to scan multiple pages and save them as one file To maximize scanning capacity of the printer use the scanner clip found in the upper part of the glass to keep photos cards or other small media in place To initiate network scanning from the printer make sure that Enable network scan to computer is selected in the General tab of the Scan Center This is available only in Mac OS X version 10 6 Scanning to a local or network computer 1 Load the original document The Instant Preview screen appears Preview Indy Copy E scan B gt Smart Solutions Preview Scanning 61 Navigate to Scan gt Scan to Destination gt Scan to Computer Touch USB Connected Computer or the name of a network computer The local or network computer is the destination that will receive the scan Notes e Ifthe printer is connected only to a local computer then the printer will automatically set the local computer as the default destination to receive the scan For Macintosh users if you want to scan from a network computer then you must first add the printer to the Edit Device List dialog For more information click Library gt Printers gt Lexmark gt
211. ter automatically saves them to the printer Address Book You can save up to 89 contacts and 10 fax groups in the contact list Creating a contact list using the printer control panel 1 From the home screen navigate to gt Address Book 2 To add a contact a Navigate to Add a Contact gt Add Contact Name b Enter the contact name and then touch OK c Touch Add Fax Number d Enter the fax number of the contact and then touch Accept e Touch Accept again f If you want to add another entry then repeat steps a through e 3 To add a fax group a Navigate to Add a Group gt Add Group Name b Enter a group name and then touch OK c Touch Add Group Member and then select whether you want to add a contact manually or import a contact e Address Book Import a contact from the Address Book e History Import a contact from the fax history New Entry Add a new contact d Touch Accept to save the entry every time you import a contact or add a contact Creating a contact list using the fax software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Fax tab gt Edit contact list The Contacts tab of the Printer Setup Utility opens 4 Click Select from phonebook gt select your phone book Faxing 88 5 Select the contact that you want to add and then click Add to or
212. terials and this License Agreement and you may not retain copies of the Software Program or components thereof The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred Software Program must agree to all these License Agreement terms Upon transfer of the Software Program your license is automatically terminated You may not rent sublicense or assign the Software Program except to the extent provided in this License Agreement and any attempt to do so shall be void UPGRADES To Use a Software Program identified as an upgrade you must first be licensed to the original Software Program identified by Lexmark as eligible for the upgrade After upgrading you may no longer use the original Software Program that formed the basis for your upgrade eligibility LIMITATION ON REVERSE ENGINEERING You may not alter decrypt reverse engineer reverse assemble reverse compile or otherwise translate the Software Program except as and to the extent expressly permitted to do so by applicable law for the purposes of inter operability error correction and security testing If you have such statutory rights you will notify Lexmark in writing of any intended reverse engineering reverse assembly or reverse compilation You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program ADDITIONAL SOFTWARE This License Agreement applies to updates or s
213. ternational Inc yfir v a essi vara er i samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Italiano Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o Lexmark International Inc deklar ka Sis izstr d jums atbilst Direkt vas 1999 5 EK b tiskaj m prasibam un citiem ar to saistitajiem noteikumiem Lietuviu iuo Lexmark International Inc deklaruoja kad Sis produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Matti Bil prezenti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal htigijiet essenzjali u ma dispozizzjonijiet o rajn relevanti li jinsabu fid Direttiva 1999 5 KE Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erkl rer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc o wiadcza e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s A Lexmark International Inc declara que este este produto est conforme com os requis
214. th a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Select Automatic Quick Print Normal or Best Note Printing in Quick Print mode uses less ink and is recommended for printing text documents For Macintosh users 1 With a document open choose File gt Print 2 From the printer pop up menu choose your printer 3 From the print options pop up menu choose Quality amp Media 4 From the Print Quality pop up menu choose Automatic Quick Print Normal or Best Note Printing in Quick Print mode uses less ink and is recommended for printing text documents Pausing print jobs For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Open or See what s printing 5 Pause the print job f you want to pause a particular print job then right click the document name and then select Pause e f you want to pause all print jobs in the queue then click Printer and then select Pause Printing Printing 52 For Macintosh users 1 Click the printer icon on the Dock The print queue dialog appears 2 Pause the print job f you want to pause a particular print job then choose the document name and then click Hold e f you want to pause all print jobs in the queue then click Pause Printer or Stop Jobs Resuming print jobs
215. the following CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen navigate to gt Device Setup gt Language 2 Select a language and then touch Accept 3 Touch Yes to confirm this setting Printhead errors If the Before you troubleshoot checklist does not solve the problem then try the following REMOVE AND REINSERT THE PRINTHEAD 1 Open the front door of the printer and then open the printhead access door Troubleshooting 129 3 Wipe the printhead contacts using a clean lint free cloth Warning Potential Damage Do not touch the printhead nozzles 4 Reinsert the printhead and then push the latch until it clicks into place 5 Close the printhead access door and then close the front door Note If removing and reinserting the printhead does not resolve the error then contact customer support Software did not install If you encountered problems while installing or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job then try removing and reinstalling the software Before you reinstall the software do the following MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB c
216. then the WEP key should be Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers punctuation and symbols found on a keyboard If your access point is using WPA or WPA2 security then the WPA passphrase should be Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or From 8 to 63 ASCII characters ASCII characters are letters numbers punctuation and symbols found on a keyboard ASCII characters in a WPA passphrase are case sensitive If your wireless network is not using security then you will not have a security key Note If you do not know the SSID of the network that your computer is connected to then launch the wireless utility of the computer network adapter and look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person Networking 100 Installing the printer on a wireless network Before you install the printer on a wireless network make sure that Your wireless network is set up and working properly The computer you are using is connected to the same wireless network where you want to set up the printer For Windows users 1 Close all open software programs 2 Insert the installation software CD If the Welcome screen does not appear after
217. ting environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the
218. to 5 From the How will the scanned image be used pop up menu choose To be printed or To be viewed on monitor Web page 6 From the Send scanned image to menu choose a destination folder or application for the scanned image 7 If you have several images to scan then select Prompt for multiple pages Click Preview Edit The Scan dialog appears 9 Adjust the image and scan settings as needed Click Scan Scanning 63 Scanning documents into an editing application An Optical Character Recognition OCR application allows you to edit an original text document that has been scanned In order for this to work you must have an OCR application stored ona local or network computer and you must be able to choose it from the list of applications when you set up the scan When selecting settings for the scan Select to scan to the local computer or network computer where the OCR is installed Select to scan to the highest resolution For Windows users 1 Load an original document The Instant Preview screen appears 2 Click or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home gt select your printer gt Document Scanning starts and the scan progress dialog appears 5 When the scan is finished save the document in a word processing application 6 Open the document in the selected application to edit it For Macintosh users 1 Load an ori
219. tor in your country or region then you may need to use an RJ 11 adapter Faxing 81 Connecting the printer to a non RJ 11 wall jack amp amp ow J LINE To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the RJ 11 adapter and then connect the adapter to the wall jack 3 If you want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the wall jack Notes Do not remove the wrap plug from the 8 port of the printer The printer may not come with an RJ 11 adapter in your country or region Faxing 82 If the additional device telephone or answering machine has an RJ 11 connector then you can remove the wrap plug and connect the device to the 78 port of the printer o LIN Connecting the printer in countries or regions that use serial connection In some countries or regions you need to plug all devices into the wall jack You cannot plug a telephone or answering machine into the 18 port of the printer This is called serial connection Austria Germany Portugal Belgium Ireland Spain Denmark Italy Sweden France Netherlands Switzerland Finland Norway United Kingdom Warning Potential Damage If your country or region is on the list then do not remove the wrap plug from the Te port of the printer It is necess
220. tructions on the computer screen for configuring the printer wirelessly Note There is no need to remove the USB cable connecting the printer to the computer during wireless configuration Switching to a local USB connection 1 Attach one end of a USB cable to the USB port on the back of the printer Attach the other end to a USB port on the computer 2 Add the printer In Mac OS X version 10 5 or later a From the Apple menu navigate to System Preferences gt Print amp Fax b Click c Click Default tab gt select your printer gt Add Networking 708 In Mac OS X version 10 4 or earlier a From the Finder choose Utilities b Double click Printer Setup Utility or Print Center c From the Printer List dialog choose the printer you want to use and then click Add d From the Printer Browser select your printer and then click Add 3 Asecond print queue will be created Remove the wireless queue if you do not want to switch back to accessing the printer over a wireless connection Sharing a printer in a Windows environment 1 Prepare the computers to share the printer a Make all computers printing to the printer accessible through Network Neighborhood by enabling File and Print Sharing See the Windows documentation for instructions on enabling File and Print Sharing b Install the printer software on all computers that will print to the printer 2 Identify the printer a Onthe computer that is attached to the
221. ts of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Notice to users of the US telephone network FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the back of this equipment is a label that contains among other information a product identifier in the format US AAAEQIHETXXXX If requested this number must be provided to your telephone company This equipment uses the RJ 11C Universal Service Order Code USOC jack A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See your setup documentation for more information The Ringer Equivalence Number REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your loc
222. tto 5 6 Use To 1 Leftarrow Scroll left 2 Right arrow Scroll right D 3 Accept Save your setting 4 Uparrow Scroll up LJ 5 Scroll bar Scroll up and down the menu list 6 Down arrow Scroll down y To navigate using the touch screen Use your fingers to navigate the screen The touch screen does not work if you use other tools or devices to navigate To confirm a setting or select a menu or item touch it Drag the scroll bar or touch the arrows until the menu or setting that you want appears on the display Flick the screen by dragging your finger up or down the screen and then lifting your finger off the screen To navigate to the next or previous screen flick sideways It will have the same effect as selecting the left or right arrow If necessary touch OK or Accept after making a selection or changing a setting Using the printer control panel buttons and menus 20 For example to navigate to Paper Type and select the default paper type setting 1 Touch A Note All the instructions in this guide start from the home screen 2 Touch gt Paper Setup gt Paper Type 3 Scroll up or down using the scroll bar or arrows or by flicking the screen up or down to view the list of paper types 4 Select a paper type setting by touching it and then touch Accept to save the setting Changing the Power Saver timeout The Power Saver time
223. uirements of the Directives is available upon request from the Authorized Representative Refer to the table at the end of the Notices section for further compliance information Notices 180 Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters for example but not limited to wireless network cards or proximity card readers Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that i
224. umbers 1 From the home screen navigate to gt Fax Setup gt Fax Blocking gt Turn On Off gt On gt Accept 2 Add a number to block a Navigate to Block Faxes From gt Add a Number to Block gt Add a Name b Enterthe contact name and then touch OK c Touch Add a Fax Number d Enter the fax number of the contact and then touch Accept e Touch Accept again You can block up to 50 numbers Blocking faxes from unidentified senders From the home screen navigate to gt Fax Setup gt Fax Blocking gt Block No ID gt On gt Accept Can I retrieve failed faxes The printer saves an incoming fax to the printer memory before it prints the fax If the printer runs out of ink or runs out of paper then you can print the fax later after the error is resolved However you cannot retrieve a failed fax if the failure is due to power loss In this case the printer automatically prints an error report the next time it is turned on For incoming faxes the error report lets you know who sent the fax and how many pages were not printed For outgoing faxes it lets you know how many pages were not sent Faxing 98 Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802 11n wireless print server Your printer is compatible with IEEE 802 11 b g n routers that are Wi Fi certified Supported network security options The printer supports three wireless
225. ument Edit scanned documents Scan documents to PDF Adjust settings for the printer Order supplies Maintain ink cartridges Print a test page Register the printer Contact technical support Lexmark EzPrint referred to as EzPrint Manage edit transfer and print photos and documents Lexmark Toolbar referred to as Toolbar Print black or text only Web pages to save ink Schedule automatic printing of Web pages Access Picnik and edit photos online Print scan or convert local files from Windows Lexmark Tools for Office referred to as Tools for Office Access your favorite settings in Microsoft Office 2007 Lexmark Fax Solutions referred to as Fax Solutions Send a fax Receive a fax in three in one printers Add edit or delete contacts in the built in phone book Access the Lexmark Printer Setup Utility in four in one printers Use the Printer Setup Utility to set the Speed Dial and Group Dial numbers set Ringing and Answering and print fax history and status reports Abbyy Sprint OCR Scan a document and produce text that you can edit with a word processing program Lexmark Wireless Setup Utility referred to as Wireless Setup Utility e Set up the wireless printer on a wireless network Change the wireless settings of the printer Note This program is installed automatically with the printer software if the printer has wireless capability
226. up again The printer and the computer are within the range of the wireless network Formost networks the printer andthe computer should be within 100 feet 30 meters ofthe access point wireless router The Wi Fi indicator is green and successfully connected The printer driver is installed on the computer from which you are performing a task The correct printer port is selected The computer and printer are both connected to the same wireless network The printer is located away from obstacles or electronic devices that could interfere with the wireless signal Make sure the printer and access point are not separated by poles walls or support columns containing metal or concrete Many devices can interfere with the wireless signal including baby monitors motors cordless phones security system cameras other wireless networks and some Bluetooth devices Resetting the wireless settings to factory defaults From the home screen navigate to gt Network Setup gt Reset Network Settings gt Yes To verify print a network setup page and then check the wireless settings Troubleshooting 154 Cannot print over wireless network If you encountered problems while installing or if your printer does not appear in the printers folder or as a printer option when sending a print job then you can try uninstalling and reinstalling the software Before you reinstall the software check the troubleshooting checklist an
227. uplex copies on envelopes card stock or photo paper 1 Load the original document The Instant Preview home screen appears 2 Navigate to Copy gt More Options gt 2 Sided Copies 3 Select a two sided copying option and then touch Accept 1 Sided to 2 Sided Make two sided copies of the one sided document 2 Sided to 2 Sided Make two sided copies like the original document 4 Press lt gt to save the first page of the document to the printer memory 5 Follow the instructions on the display Making a duplex copy manually 1 Load the original document The Instant Preview home screen appears 2 Touch Copy 3 Press lt gt to print on one side of the paper 4 Loadthe next page of the document f you are copying a one sided document then load the next page f you are copying a two sided document then flip the original document and then reload it Copying 59 5 Remove the paper from the paper exit tray and then reload the paper to print the other side of the document 6 Press Canceling copy jobs To cancel a copy job press 0 Scanning stops and the printer returns to the previous menu Copying 60 Scanning Use the scanner clip when loading small media on the Load documents or photos facedown on the scanner glass scanner glass M Tips for scanning When using the scanner glass close the scanner lid to avoid dark edges on the scanned image Look for the placemen
228. upplements to the original Software Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement TERM This License Agreement is effective unless terminated or rejected You may reject or terminate this license at any time by destroying all copies of the Software Program together with all modifications documentation and merged portions in any form or as otherwise described herein Lexmark may terminate your license upon notice if you fail to comply with any of the terms of this License Agreement Upon such termination you agree to destroy all copies of the Software Program together with all modifications documentation and merged portions in any form TAXES You agree that you are responsible for payment of any taxes including without limitation any goods and services and personal property taxes resulting from this Agreement or your Use of the Software Program LIMITATION ON ACTIONS No action regardless of form arising out of this Agreement may be brought by either party more than two years after the cause of action has arisen except as provided under applicable law APPLICABLE LAW This Agreement is governed by the laws of the Commonwealth of Kentucky United States of America No choice of law rules in any jurisdiction shall apply The UN Convention on Contracts for the International Sale of Goods shall not apply UNITED STATES GOVERNMENT RESTRICTED RIGHTS The Software Program has been developed entire
229. vanced tab More Options Allow automatic updates from the web for my software OK Reinstalling the printer software When you set up the printer using the installation software CD all the necessary software was installed If you encountered problems while installing or if your printer does not appear in the Printers folder or as a printer option when you send a print job then try removing and reinstalling the printer Uninstalling the printer software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select the uninstall option 4 Follow the instructions on the computer screen to remove the software 5 Once the uninstall process is complete restart your computer Using the printer software 26 For Macintosh users 1 Close all open software applications 2 From the Finder navigate to Applications gt select your printer folder Double click Uninstaller Follow the instructions on the computer screen If you are using Mac OS X version 10 4 then restart your computer Otherwise proceed to the next step Insert the installation software CD or download the latest installer from the printer Web site Nn OF UW dA W Launch the printer installation software and then follow the instructions on the computer screen Installing the printer software Note If you installed the printer software on this computer before but need to reinstall th
230. ver a network then make sure that the correct host and device are communicating Select the printer from the computer or the computer from the printer Troubleshooting 152 Photos do not transfer from a memory card across a wireless network If the Memory card troubleshooting checklist does not solve the problem then try one or more of the following MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY Maxe SURE ENABLE READING FROM A MEMORY DEVICE OVER THE NETWORK FROM YOUR PRINTER IS SELECTED IN THE PREFERENCES DIALOG OF THE Network CARD READER MACINTOSH ONLY Notes This is available only in Mac OS X version 10 6 e f you have several applications open then make sure that the Network Card Reader is the active application Otherwise the correct menu bar does not appear From the menu bar navigate to Network Card Reader Preferences SELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE If your wireless connection is down then use a USB cable to connect your printer to your computer Wireless troubleshooting Wireless troubleshooting checklist on page 154 Resetting the wireless settings to factory defaults on page 154 Cannot print over wireless network on page 155 The Continue button is unavailable on page 158 Cannot print and there is a firewall on the computer on page 160 Wi Fi indicator is g
231. voice mail service pes FN gj EX To connect 1 Connect the cable from the wall jack to the port of the printer 2 Remove the protective plug from the f port of the printer and then connect the telephone to the port Tips for this setup This setup works best if you subscribe to a distinctive ring service If you have distinctive ring service then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically e f you have only one telephone number on your line then you need to set the printer to receive faxes manually Auto Answer Off When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone to receive the fax You can also set the printer to receive faxes automatically Auto Answer On but you need to turn off the voice mail service when you are expecting a fax This setting works best if you are using voice mail more often than fax Faxing 77 Scenario 2 Digital Subscriber Line DSL A Digital Subscriber Line splits your regular telephone line into two channels voice and Internet Telephone and fax signals travel through the voice channel and Internet signals pass through the other channel This way you can use the same line for analog voice calls including faxes and digital Internet access To minimize interference betw
232. wireless signal strength 116 wireless signal absorption 116 wireless troubleshooting cannot print over wireless network 155 changing wireless settings after installation Mac 103 changing wireless settings after installation Windows 103 photos do not print from memory card across wireless network 153 printer and computer on different networks 117 printer works intermittently on wireless network 169 Wi Fi indicator light shows limited connection 161 Wi Fi indicator shows limited connection 165 Wi Fi indicator description of icons 102 Wi Fi indicator is green printer does not print 160 Wi Fi indicator light shows limited connection 161 Wi Fi indicator shows limited connection 165 Wi Fi Protected Setup 107 using 110 Wi Fi Protected Setup logo identifying 110 WPA 99 WPA passphrase locating 110 WPA2 99 WPS 107 Index 197
233. works configured For desktop computers laptops and printers to communicate with each other over a network they must be connected by cables and or have wireless network adapters built in or installed in them There are many different ways a network can be set up Four common examples appear below Note The printers in the following diagrams represent printers with internal print servers built into them so that they can communicate over a network Networking 112 Wireless network examples Scenario 1 Mixed wired and wireless connections on a network with Internet access All computers and printers connect to the network through a router with Ethernet and wireless capabilities Some computers and printers connect wirelessly to the router others connect over a wired connection The network is connected to the Internet through a DSL or cable modem SENE EA LN gt d Internet Le E S Scenario 2 Wireless network with Internet access All computers and printers connect to the network using a wireless access point or wireless router The wireless access point connects the network to the Internet through a DSL or cable modem c L d Internet t o d aa lt Q7 d Networking 113 Scenario 3 Wireless network with no Internet access Computers and printers connect to the network using a wireless access point The network has no connection to the Internet d Bee GOOO CAC C CAC amp
234. y from your computer Troubleshooting 141 CHECK YOUR COMPUTER PERFORMANCE You may need to change how your computer manages resources and processes For more information on improving computer performance see the documentation that came with your operating system Copy and scan troubleshooting Copier or scanner does not respond on page 142 e Scanner unit does not close on page 142 Poor copy or scanned image quality on page 142 Partial copies or scans of documents or photos on page 143 Scan was not successful on page 143 Scanning takes too long or freezes the computer on page 144 Cannot scan to a computer over a network on page 144 Copier or scanner does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Open the scanner lid 2 Remove any obstruction keeping the scanner unit open 3 Close the scanner lid Poor copy or scanned image quality If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY REVIEW THE TIPS FOR COPYING SCANNING AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE Troubleshooting 142 MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS A

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