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Lexmark C772DN Printer User Manual

1. Removing memory and option cards To remove memory or option cards use the following illustration to locate the connector for the card you want to remove EAR Je 15 E 2000 8 Option card gt connector roum a dy e E Firmware and flash memory card connectors Memory card connector Hard disk connector rea i Accessing the printer system board Turn the printer off Unplug the printer power cord Disconnect all cables from the back of the printer A Q N Locate the access cover on the back of the printer Removing memory and option cards 21 Installing and removing options 5 Remove the four access cover screws as shown EAP EPEAT OSES OPS II a TTI Sore Saas 0200000002000 RR ae eee ALI E eesessss Seoseeeeseso e cssccacececenr X 6 Remove the access cover Removing memory cards Complete the following steps to remove printer memory or flash memory cards Warning Printer memory and flash memory cards are easily damaged by static electricity Touch something metal on the printer before you touch a memory card Remove the system board access cover For more information see Accessing the printer system board Locate the memory card you want to remove Push the latches
2. Duplex in the Settings gt Duplex printing is available when you attach the optional duplex unit It Finishing Menu lets you print on both sides of a sheet of paper Use your software application Lets you examine the first copy of a multiple copy job to be sure it is or printer driver to send a satisfactory before you print the other copies If the job is unsatisfactory Verify Print job you can cancel the job For more information about a Verify Print job see Holding a job in the printer Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark Authorized Supplies Dealers in your area In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you bought your printer Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Print cartridges The initial print cartridges that shipped with your printer will only operate in the printer those cartridges were shipped with Attempting to use these initial print cartridges in any other printer even if it is the same model may result in a cartridge incompatibility failure message When the 88 yy lt color gt cartridge low message appears or when you experience faded print remove the print cartridge Firmly shake it side to side and front to back several times to redistribute the toner then reinsert it and continue printing Repeat this proced
3. If you print large quantities of labels or other glossy print media have your fuser housing replaced with a web oiler field upgrade kit Identifying media sources and specifications 59 O Maintaining the printer YE O Periodically you need to complete certain tasks to maintain optimum print quality These tasks are covered in this chapter If several people are using the printer you may want to designate a key operator to do the setup and maintenance of your printer Refer printing problems and maintenance tasks to this key operator In the U S contact Lexmark at 1 800 539 6275 for information about Lexmark Authorized Supplies Dealers in your area In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you bought your printer Storing supplies Choose a cool clean storage area for your printer supplies Store supplies right side up in their original packaging until you are ready to use them Do not expose supplies to e Direct sunlight e Temperatures above 35 C 95 F e High humidity above 80 e Salty air e Corrosive gases e Heavy dust Determining the status of supplies The printer operator panel alerts you once a supply item or maintenance is required You can also view the status of supplies in your printer on the operator panel unless the printer is printing or in a busy state The header or gray area at the top of the display will indicate the p
4. Canceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OS 9 x When you send a job to print the printer icon for your selected printer appears on the desktop 1 Double click the printer icon on your desktop A list of print jobs appears in the printer window Select the print job you want to cancel Click the trash can icon Canceling a job from a Macintosh computer running Mac OS X 1 Open Applications gt Utilities and then double click Print Center or Printer Setup Note Canceling a print job can also be done by clicking the printer setup utility in the dock 2 Double click the printer you are printing to 3 In the printer window select the print job you want to cancel 4 Press Delete Printing a menu settings page You can print a menu settings page to review the default printer settings and to verify printer options are installed correctly Make sure the printer is on and Ready Press gt on the operator panel Press W until y Reports appears and then press V A Q N a Press W until y Menu Settings Page appears and then press V Printing Menus Settings appears on the display The printer returns to the Ready state after the menu settings page prints Printing a network setup page If the printer is attached to a network print a network setup page on the printer to verify the network connection This page also provides important information that helps in configuring for
5. If an option does not operate correctly after it is installed or if it quits working e Turn the printer off wait for about 10 seconds and turn the printer on If this does not fix the problem unplug the printer and check the connection between the option and printer e Print the menu settings page and check to see if the option is listed in the Installed Options list If the option is not listed reinstall it For more informations see Printing a menu settings page Make sure the option is selected in the software application you are using The following table lists printer options and suggested corrective actions for related problems If the suggested corrective action does not fix the problem call your service representative Drawers Make sure the connection between drawers and the printer is secure Make sure the print media is loaded correctly Duplex unit Make sure the connection between the duplex unit and the printer is secure If the duplex unit is listed on the menu settings page but print media jams when it enters or exits the duplex unit the printer and duplex unit may not be properly aligned Flash memory Make sure flash memory is securely connected to the printer system board Hard disk with adapter Make sure the hard disk is securely connected to the printer system board Internal print server e Make sure the internal print server also called an internal network adapter or INA is
6. Indicator light interface Navigation buttons Select button Printing 26 Operator panel buttons Button Function Back Press the Back button to return to the last screen viewed Note Changes made on a screen will not be applied if you press the Back button Menu 07 Press the Menu button to open the menu index Note The printer must be in the Ready state to access the menu index A message indicating the menus are unavailable will appear if the printer is not ready the message Stopping is displayed When the printer has stopped the status line in the Stop Press the Stop button to stop the mechanical operation of the printer After pressing Stop operator panel will show Stopped and a list of options will appear Indicator light A two toned green and red LED is used on the operator panel The lights indicate whether the printer power is on the printer is busy idle processing a job or requires operator intervention Status Indicates Off Power is off Solid green Printer is on but idle Flashing green Printer is warming up processing data or printing a job Solid red Operator intervention is required Navigation buttons The Up and Down buttons are used to move up and down lists When navigating through a list using the Up or Down button the cursor moves one line at a time Pressing the Down button changes the screen to A y the next whole page The Left and Right but
7. To turn on the Coverage Estimator utility Make sure your printer is on Press 6 on the operator panel A g Press W until y Settings appears and then press V Press W until y Utilities Menu appears and then press V a Aa ON a Press W until you see On and then press V The utility can be turned off from the operator panel or by turning the printer off The Coverage Estimator utilizes an algorithm that counts pixels for each toner color black cyan magenta and yellow Once the utility is turned on the printer prints the percent coverage for each color on each page of the job The Coverage Estimator is only intended to estimate the coverage on a given page For all toner colors that are used the minimum percentage that prints is 2 percent Reported values may vary from printer to printer The accuracy of the estimates may be affected by how full the print cartridges are environmental conditions the media type the software application software settings the driver driver settings and the content of the page Lexmark makes no claim as to the accuracy of the estimated percents Size sensing The Size Sensing menu item lets you disable or enable auto size sensing on trays Size Sensing also lets the printer detect the difference between similar paper sizes that it otherwise cannot Size sensing is on by default for all the trays However the trays cannot automatically sense transparencies Disabling size sensing Turn th
8. supported without size sensing 8 unsupported Media size Dimensions Banner 210 to 215 9 mm wide by up to 1219 2 mm long 8 27 to 8 5 inches wide by up to 48 inches long Media specifications 500 sheet trays Multi purpose feeder a ke o 2 gt O o O is des fa O o e Optional duplex unit Optional envelope drawer Optional banner tray Optional 5 bin mailbox Optional finisher Standard 7 3 4 Envelope Monarch 98 4 x 190 5 mm 3 875 x 7 5 in 9 Envelope 98 4 x 225 4 mm 3 875 x 8 9 in 10 Envelope 104 8 x 241 3 mm 4 12 x 9 5 in DL Envelope 110 x 220 mm 4 33 x 8 66 in C5 Envelope 162 x 229 mm 6 38 x 9 01 in B5 Envelope 176 x 250 mm 6 93 x 9 84 in Other Envelope Supported as selected paper with tray size sensing turned off in the appropriate trays 104 8 mm x 210 mm to 215 9 mm x 355 6 mm 4 125 in x 8 27 in to 8 5 in x 14 in When selected the page is formatted for 215 9 x 355 6 mm 8 5 x 14 in unless otherwise specified Media support by type for optional features Optional Legend Finisher 3 supported Optional p 8 unsupported Multi high Optional Optional Optional x 500 sheet purpose capacity Optional envelope banner 5 bin Media trays feeder feeder duplex drawer tray mailbox a Paper 3 3 3 3 8 8 3 3 3 3 Car
9. Media specifications Media types and weights input options continued Media weight Multipurpose feeder 2000 sheet drawer Envelope drawer 500 sheet trays Dual web paper 180 g m 48 Ib 199 g m2 53 Ib Not supported Not supported bond bond Polyester 220 g m 59 Ib 220 g m 59 Ib Not supported Not supported bond bond Vinyl 300 g m 92 Ib 260 g m 78 Ib Not supported Not supported liner liner Envelopes Sulfite wood free Not supported 60 to 105 g m Not supported 60 to 105 g m or up to 100 16 to 28 Ib 16 to 28 Ib cotton bonds bond bond 1 Paper weighing less than 75 g m 20 Ib bond is limited to simplex printing only at less than 60 relative humidity 2 This paper weight in any source is not supported for duplex two sided printing 3 For 60 to 176 g m 16 to 47 Ib bond paper grain long fibers are recommended For papers heavier than 176 g m Cale bond grain short is recommended 4 Pressure sensitive area must enter the printer first 5 100 cotton content maximum weight is 90 2g m 24 Ib bond 6 105 g m 28 lb bond envelopes are limited to 25 cotton content Media types and weights output options Paper Xerographic or business paper used for simplex printing Xerographic or business paper used for duplex printing Staple 60 to 74 9 g m grain long 16 to 19 9 Ib bond 75 to 90 g m grain long 20
10. Each host must have its identifier in the Subject Alternate Name of the signed certificate Note After a device is configured for IPSec with a host IPSec is required for any IP communication to take place Using Secure mode You can configure the TCP and UDP ports to one of three modes e Disabled Never allows network connections to this port Secure and Unsecure Allows the port to remain open even in Secure mode Unsecured Only Allows the port to only open when the printer is not in Secure mode Note A password must be set to enable Secure mode Once enabled only the ports set to Secure and Unsecure will be open To configure the Secure mode for TCP and UDP ports from the Embedded Web Server 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click TCP IP Port Access Note Disabling ports will disable function on the printer Setting security using the Embedded Web Server EWS 82 Administrative support Using 802 1x Authenticating 802 1x port authentication allows the printer to join networks that require authentication before allowing access 802 1x port authentication can be used with the WPA Wi Fi Protected Access feature of an optional internal wireless print server to provide WPA Enterprise security support Support for 802 1x requires the
11. Make sure both the size and type of media are the same in both trays Make sure the paper guides in the trays are set for the correct size media Make sure the menu values for both size and type are set correctly in the Paper Menu e For more informations see Linking trays or see the Menus and Messages Guide Set Collation to On in the Finishing Menu or through the printer driver Note Setting Collation to O in the driver overrides the setting in the Finishing Menu For more informations see the Menus and Messages Guide The job is too complex Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job The printer does not have enough memory Add printer memory or an optional hard disk Unexpected page breaks occur The job has timed out Set Print Timeout to a higher value from the Setup Menu For more informations see the Menus and Messages Guide Solving mailbox problems Symptom Paper jams before reaching the mailbox The mailbox and the printer are misaligned Solution Realign the mailbox and the printer For more informations see Clearing mailbox finisher or output expander jams Area M The mailbox is not connected properly Check the electrical connection Solving mailbox problems 89 Troubleshooting Solving option problems
12. a profile or a file on a USB flash memory device When sending a job to the printer you can specify in the driver that you want the printer to hold the job in memory Once your job is stored in printer memory go to the printer and use the printer operator panel to specify what you want to do with your print job All confidential jobs have a user name associated with them To access confidential jobs you must first select the type of job confidential or held and then select your user name from the user name list Once you select your user name you can print all your confidential jobs or select an individual print job You can then choose the number of copies for the print job or you can delete the print job When you send a confidential job to the printer you must enter a personal identification number PIN from the driver The PIN must be four digits using the numbers 0 9 The job is held in printer memory until you enter the same four digit PIN from the operator panel and choose to print or delete the job This ensures the job does not print until you are there to retrieve it No one else using the printer can print the job without the PIN Windows 1 From a word processor spreadsheet browser or other application select File gt Print 2 Click Properties or Options Printer or Setup depending on the application to view the printer driver settings 3 Depending on the operating system you may have to click the Other Options tab a
13. humidity is 40 Store cartons of paper on a pallet or shelf rather than directly on the floor e If you store individual packages of paper out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl Do not place anything on top of paper packages e Store paper in its original wrapper until you load it into the printer Storing supplies Choose a cool clean storage area for your printer supplies Store supplies right side up in their original packaging until you are ready to use them Do not expose supplies to e Direct sunlight e Temperatures above 35 C 95 F e High humidity above 80 e Salty air e Corrosive gases e Heavy dust Tips for successful printing 46 Printing Avoiding jams You can avoid most paper jams by correctly loading paper and specialty media in the printer See the following for loading instructions Loading 500 sheet trays Loading the 2000 sheet tray Loading the multipurpose feeder The following hints can help you avoid paper jams Use only recommended paper Refer to the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications for more information about which paper provides optimum results for your printing environment Do not remove paper trays while a job is printing Wait fora Load Tray lt x gt or Ready message before you remove the tray If you need detailed information before purchasing
14. letterhead 50 guidelines 50 page orientation 51 printing 51 Lexmark Authorized Supplies Dealers 60 linking 40 bins 41 trays 40 loading 2000 sheet tray 35 500 sheet trays 33 multipurpose feeder 37 lock feature security 83 M Macintosh 31 40 42 44 mailbox 13 maintaining the printer 60 ordering a print cartridge 61 MarkNet internal print servers maximum stack height multipurpose feeder 38 trays 1 2 3 34 36 media guidelines 48 letterhead 50 letterhead printing 51 letterhead guidelines 50 loading instructions based on source 51 sizes supported 7 3 4 Monarch 55 storing 53 transparencies guidelines 51 media specifications characteristics 48 sizes 54 types 55 weight 56 57 memory Print and Hold function 41 42 memory option removing 22 Menu button 27 N Noise emission levels 104 numeric pad 28 O operator panel 32 disabling menus 78 Index 111 enabling menus 79 option cards installing 20 internal print server Parallel Interface Card 20 Serial Interface Card 20 options 5 bin mailbox 13 duplex unit 9 interface cards 20 internal print servers 20 ordering image transfer unit 63 transfer roller 63 ordering print cartridge 61 output bins linking 41 P pad numeric 28 panel display 28 paper letterhead 50 preprinted forms 50 recommended types 48 storing 46 unacceptable 49 paper jams areas 65 avoiding 47 clearing 64 fuser 71 Parallel Interface Card 20 PIN entering at
15. match a particular color such as a color in a corporate logo Occasionally users have a need for the printed color of a particular object to closely match a specific color A typical example of this is when a user is trying to match the color of a corporate logo While instances can occur in which the printer cannot exactly reproduce the desired color users should be able to identify adequate color matches for the majority of cases The Color Samples menu item can provide useful information in helping to solve this particular type of color matching problem The nine Color Samples values correspond to color conversion tables in the printer Selecting any of the Color Samples values generates a multiple page printout consisting of hundreds of colored boxes Either a CMYK or RGB combination is located on each box depending on the table selected The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table The user can examine the color samples pages and identify the box whose color is the closest to the desired color If the user finds a box whose color is close to the desired color match but the user would like to scan the colors in that area in more detail then the user can access the Detailed Color Samples by using the printer Embedded Web Server interface which is only available on network models The color combination labeled on the box can then be used for
16. size transparency The Paper Type setting should be set to Transparency to help prevent jams See Paper Type in the Menus and Messages Guide on the publications CD for detailed information about this setting Check with the manufacturer or vendor to determine whether the transparencies are compatible with laser printers that heat transparencies to 230 C 446 F Use only transparencies that are able to withstand these temperatures without melting discoloring offsetting or releasing hazardous emissions For detailed information see the Card Stock amp Label Guide which is available on the Lexmark Web site at www lexmark com publications Envelopes Try a sample of any envelopes being considered for use with the printer before buying large quantities For more information see Loading the multipurpose feeder When printing on envelopes e To achieve the best possible print quality use only high quality envelopes that are designed for use in laser printers Storing paper 51 Media specifications Set the Paper Source in the Paper Menu based on the source in use set the Paper Type to Envelope and select the correct envelope size from the operator panel the printer driver or from MarkVision Professional For best performance use envelopes made from 90 g m 24 lb bond paper Use up to 105 g m 28 Ib bona weight for the 250 sheet standard tray or 105 g m 28 Ib bond weight for envelopes as long as the cotton content is
17. some of which may affect the color quality of the printed output Frequently asked questions FAQ about color printing What is RGB color Red green and blue light can be added together in various amounts to produce a large range of colors observed in nature For example red and green light can be combined to create yellow light Televisions and computer monitors create colors in this manner RGB color is a method of describing colors by indicating the amount of red green and blue light needed to reproduce a particular color What is CMYK color Cyan magenta yellow and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature For example cyan and yellow can be combined to create green Printing presses inkjet printers and color laser printers create colors in this manner CMYK color is a method of describing colors by indicating the amount of cyan magenta yellow and black needed to reproduce a particular color How is color specified in a document to be printed Software applications typically specify document color using RGB or CMYK color combinations Additionally they commonly let users modify the color of each object in a document Since the procedures to modify colors vary depending on the application see the software application Help section for instruction How does the printer know what color to print When a user prints a document information describing the type
18. Clearing image transfer unit jams 73 Clearing paper jams 5 Remove all the print cartridges a Pull up slightly on the cartridge handhold b Pull the cartridge straight out and use the handle to lift it off the guides c Place the cartridges on a clean flat surface out of direct light A IS FAN NN J Clearing image transfer unit jams 74 Clearing paper jams 7 Remove the image transfer unit a Raise the lever to unlock the image transfer unit yy FEZ b Pull down on the handle SS c Slide the image transfer unit out and place it on a clean flat surface Warning Do not touch the transfer belt Touching the belt will damage the image transfer unit Clearing image transfer unit jams 75 Clearing paper jams 8 Look inside the printer Remove all torn paper or other jams Rie Y ee 9 Insert the image transfer unit back into the printer a Align the guides with the insertion grooves and gently slide the unit in ZAR rena BOLL V Clearing image transfer unit jams 76 Clearing paper jams c Lower the lever to lock the image transfer unit into place SN SPAN 10 Return the multipurpose feeder to its working position Reinstall all the print cartridges 11 Close the printer door 12 Turn the printer on The printer returns to a Ready state If you still need help 1 Turn the pr
19. Paper Type setting is set to Transparency Toner specks The print cartridges are defective The transfer roller is worn or defective The image transfer unit is worn or defective The fuser is worn or defective Toner is in the paper path Replace the print cartridge that corresponds to the color displayed on the control panel Replace the transfer roller Replace the image transfer unit Replace the fuser Call for service Toner rubs off the paper easily when you handle the sheets The Type setting is wrong for the type of paper or specialty media you are using The Texture setting is wrong for the type of paper or specialty media you are using The Weight setting is wrong for the type of paper or specialty media you are using The fuser is worn or defective Change Paper Type to match the paper or specialty media you are using Change Paper Texture from Normal to Smooth or Rough Change Paper Weight from Plain to CardStock or other appropriate weight Replace the fuser Solving print quality problems 95 Symptom Gray background Troubleshooting Cause The Toner Darkness setting is too dark The print cartridges are defective Solution Select a different Toner Darkness setting from the printer driver before sending the job to print Replace the print cartridge that corresponds to the color displayed on the control panel Uneven print density The pr
20. To help isolate print quality problems print the Print Quality Test Pages 1 Turn the printer off 2 Press Y and gt Hold them while you turn the printer on and until the Performing Self Test message appears Config Menu appears 3 Press W until y Prt Quality Pgs appears and then press VD The pages are formatted The Printing Quality Test Pages message appears then the pages print The message remains on the operator panel until all the pages print After the Print Quality Test Pages print to exit the Config Menu 4 Press W until Exit Config Menu appears and then press Y to complete the procedure Solving paper feed problems 92 Troubleshooting The information in the following table may help you solve print quality problems If these suggestions still do not correct the problem call for service You may have a printer part that requires adjustment or replacement Symptom Cause Solution Color misregistration Color has shifted outside of the Open the printer door and make sure all four appropriate area or has been packaging tabs are removed superimposed over another color OO A area SS LAR Le Do gt Top to Bottom or Left to Right 1 Re seat the cartridges by removing them from the printer and then reinserting them 2 Invoke a Color Adjust operation from the Settings gt Quality menu Repeating defects Either the print cartridges are Marks occur repeatedly only in one color and defective t
21. USB flash memory devices see the Lexmark Web site at www lexmark com Note the following when using a USB flash memory device with the printer USB Direct Interface e USB devices must be compatible with the USB 2 0 standard e Hi Speed USB devices must support the Full Speed standard as well Devices only supporting USB low speed capabilities are not supported e USB devices must support the FAT file system Devices formatted with NTFS or any other file system are not supported e You cannot print encrypted files or files without printing permissions To print from a USB flash memory device 1 Make sure the printer is on and Ready or Busy appears 2 Inserta USB flash memory device into the USB Direct interface Note e Ifyou insert the memory device when the printer requires attention such as when a paper jam has occurred the printer ignores the memory device e If you insert the memory device when the printer is busy printing other jobs the message Printer Busy appears Select Continue and your job prints after the other jobs finish Printing from a USB flash memory device 29 Printing 3 Press W until y appears next to the document you want to print and then press V A screen asking the number of copies to be printed will appear w USB drive My_document_01 y My_document_02 4 To print only one copy press V or manually input the number of copies with the number pad then press VD Note D
22. You may also have other rights that vary from state to state Notices 109 Index C Numerics 5 bin mailbox 13 A access doors 65 adjusting Power Saver 80 areas Area A 67 Area B 67 Area C 68 Area E 69 Area G 68 Area J 70 Area K 70 Area L 70 Area M 71 Area T lt x gt 69 Area T1 69 attaching option cards 20 print server 20 auto size sensing 40 disabling 85 special sizes 85 automatic tray linking 40 avoiding paper jams 47 B Back button 27 bins linking 41 button back 27 menu 27 stop 27 C card stock guidelines 53 characteristics media 48 letterhead 50 confidential jobs entering user name 42 sending 42 D disabling operator panel menus 78 disabling size sensing 85 display panel 28 E Embedded Web Server 81 enabling operator panel menus 79 envelope sizes 7 3 4 Monarch 55 F firmware card installing 17 flash memory 22 removing 22 G guidelines media 48 printing letterhead 51 H hard disk 23 Held jobs 41 held jobs entering user name 42 overview 42 types of 42 image transfer unit ordering 63 installing Coax Twinax Adapter 20 firmware card 17 hard disk with adapter card 20 installing MarkNet print server 20 internal print server 20 option cards 20 Parallel Interface Card 20 print servers 20 USB Parallel Interface Card 20 internal print server See print server Internet Protocol Security 82 L labels guidelines 52 laser notice 107
23. and color of each object in the document is sent to the printer The color information is passed through color conversion tables that translate the color into appropriate amounts of cyan magenta yellow and black toner needed to produce the desired color The object type information lets different color conversion tables be used for different types of objects For example it is possible to apply one type of color conversion table to text while applying a different color conversion table to photographic images Solving color quality problems 97 Troubleshooting Should use the PostScript or PCL emulation driver for the best color What driver settings should use for the best color The PostScript driver is strongly recommended for best color quality The default settings in the PostScript driver provide preferred color quality for the majority of printouts Why doesn t the printed color match the color see on the computer screen The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor However because of technology differences that exist between printers and monitors there are many colors that can be generated on a computer screen that cannot be physically reproduced on a color laser printer Color match can also be affected by monitor variations and lighting conditions See the response to the question How can match a particular color such as a color in a corporate
24. compliance information statement The Lexmark C780 C780n C782 C782n types 5061 200 5061 210 5061 400 and 5061 410 have been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parall
25. g m choose the Light setting For 28 Ib bond to 47 Ib bond 105 g m to 175 g m choose the Heavy setting Select a different Toner Darkness setting from the printer driver before sending the job to print Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color Load paper from a new package Avoid textured paper with rough finishes Make sure the paper you load in the trays is not damp Shake the specified print cartridge to utilize the remaining toner For more information see Print cartridges Replace the print cartridge that corresponds to the color displayed on the control panel Print too dark The Toner Darkness setting is too dark The print cartridges are defective Select a different Toner Darkness setting from the printer driver before sending the job to print Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color Replace the print cartridge that corresponds to the color displayed on the control panel Transparency print quality is poor Print has inappropriate light or dark spots toner is smeared horizontal or vertical light bands appear or color does not project You are using transparencies that do not meet the printer specifications The Paper Type setting for the tray you are using is set to something other than transparency Use only transparencies recommended by the printers manufacturer Make sure the
26. jobs are deleted To activate Confidential Print Setup Note This feature is only available on network models 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Security 4 Click Confidential Print Setup Black only mode In black only mode all colors print in grayscale The printer prints fastest when in black only mode Black only mode is off by default Be sure to select black only mode both in the driver and through the printer operator panel Under certain circumstances after printing a job in black only mode the printer may enter an energy saving mode which may increase the time to first page for the next print job To turn on black only mode through the printer operator panel 1 Turn the printer off 2 Press and hold V and while turning the printer on 3 Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press W until y Black Only Mode appears and then press D 5 Press W until y On appears and then press D Black only mode 84 Administrative support Using the Coverage Estimator The Coverage Estimator provides you with an estimate of the percent coverage of cyan magenta yellow and black toner on a page These estimates are printed on the page
27. logo on page 99 for recommendations on how the printer Color Samples pages may be useful in solving certain color matching problems The printed page appears tinted Can I slightly adjust the color Sometimes a user may consider printed pages to appear tinted for example everything printed seems to be too red This can be caused by environmental conditions paper type lighting conditions or user preference In these instances Color Balance May be used to create more preferable color Color Balance provides the user with the ability to make subtle adjustments to the amount of toner being used in each color plane Selecting positive or negative values for cyan magenta yellow and black under the Color Balance menu will slightly increase or decrease the amount of toner used for the chosen color For example if a user believes the overall printed page to be too red then decreases to both magenta and yellow could potentially improve color preference Is it possible to increase the gloss in the printed output Obtain additional gloss by printing using the 1200 dpi Print Resolution Setting My color transparencies seem dark when projected Is there anything I can do to improve the color This problem most commonly occurs when projecting transparencies with reflective overhead projectors To obtain the highest projected color quality transmissive overhead projectors are recommended If a reflective projector must be used then adjusting Ton
28. long supported m m 60 to 120 Ib grain long grain long book 60 to 120 Ib 60 to 120 Ib book book Cover 162 to 176 g m Not 162 to 176 g 162 to 176 g Not supported grain long supported m m 60 to 65 Ib cover grain long grain long 60 to 65 lb 60 to 65 Ib cover cover Card stock Index Bristol 163 g m 90 Ib Not 163 g m 90 163 g m 90 Not supported maximum supported Ib Ib grain long 3 a A Tag 163 g m 100 Ib Not 163 g m 163 g m 100 Not supported supported 100 lb Ib Cover 176 g m 65 Ib Not 176 g m 65 176 g m 65 Not supported supported Ib Ib Card stock Index Bristol 199 g m 110 Ib Not 199 g m 199 g m 110 Not supported maximum supported 110 lb Ib grain short 3 z 7 Tag 203 g m 125 Ib Not 203 g m 203 g m 125 Not supported supported 125 Ib Ib Cover 216 g m 80 Ib Not 216 g m 80 216 g m 80 Not supported supported Ib Ib Transparencies Laser printer 161 to 169 g m Not 161 to 169 g 161 to 169 g Not supported 43 to 45Ib supported m m bond 43 to 45lb 43 to 45Ib bond bond Labels Paper 180 g m 48 Ib Not 180 g m 48 180 g m 48 Not supported maximum bond supported lb bond lb bond Dual web paper 180 g m 48 lb Not 180 g m 48 180 g m 48 Not supported bond supported lb bond lb bond Polyester 220 g m 59 lb Not 220 g m 59 220 g m 59 Not supported bond supported lb bond lb bo
29. mailbox Printer memory Duplex unit StapleSmart finisher Flash memory Fonts Firmware cards Bar Code IPDS and SCS TNe PrintCryption Note Use a Phillips screwdriver to remove the system board access cover e Other internal options Printer hard disk RS 232 serial interface card Parallel 1284 B interface card Internal print servers also called internal network adapters or INAs Note Some options may not be available on some models Installing and removing options 5 Installing and removing options Installing a 2000 sheet drawer Your printer supports one optional 2000 sheet drawer Warning If you have an optional duplex unit and a 2000 sheet drawer you must install a 500 sheet drawer between the duplex unit and the 2000 sheet drawer Note The 2000 sheet drawer High capacity feeder does not conform to Ergonomics specification EK1 ITB 2006 1 Unpack the 2000 sheet drawer and remove any packing material 2 Place the drawer in the location you have chosen for your printer If you are installing a 500 sheet drawer on top of the 2000 sheet drawer attach the stabilizing bars a Place the two stabilizing bars on the ground narrow side up b Lower the 2000 sheet drawer onto the bars making sure you align the holes in the drawer with the holes in the bars c Screw the bars into place using four screws two screws for each bar 4 Adjust the four leveling feet on the bottom of the drawer if nec
30. network printing 1 Make sure the printer is on and the Ready message appears 2 Press on the operator panel 3 Press W until V Reports appears and then press V Printing a menu settings page 31 Printing 4 Press W until y Network Setup Page appears and then press D 5 Note If an optional MarkNet N8000 series internal print server is installed Print Net1 Setup appears on the display Check the first section on the network setup page and confirm that Status is Connected If Status is Not Connected the LAN drop may not be active or the network cable may be malfunctioning Consult a system support person for a solution and print another network setup page to verify that the printer is connected to the network Printing a font sample list To print samples of the fonts currently available for your printer a Aha WN Make sure the printer is on and the Ready message appears Press 67 on the operator panel Press W until y Reports appears and then press V Press W until y Print Fonts appears and then press VD Press W until y appears next to PCL Fonts PostScript Fonts Or PPDS Fonts and then press y Note PPDS Fonts only appears if PPDS is activated on the printer Printing a directory list A directory listing shows the resources stored in flash memory or on the hard disk To print a listing oar won Make sure the printer is on and the Ready message appears Press on the operator p
31. or make any electrical or cabling connections such as the power cord or telephone during a lightning storm e Refer service or repairs other than those described in the operating instructions to a professional service person e This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts e Your product uses a laser CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure e Your product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions e Refer service or repairs other than those described in the operating instructions to a professional service person e This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts Contents N C Chapter 1 Installing and removing Options cccseeeeesseeeeeeeeeeeeeeeneeeneeeesneeeeeeeeneeeeee
32. products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Notices 106 Notices China RoHS Part Name Hazardous Substances or Elements Lead Pb Mercury Cadmium Hexavalent Polybrominated Polybrominated Hg Cd Chromium biphenyl PBB diphenylether CrVI PBDE Circuit boards X O O O O O Power supply X O O O O O Metal shafts X O O O O O Metal rollers Xx O O O O O Motors Xx O O O O O O Indicates that the content of the toxic and hazardous substance in all the homogeneous materials of the part is below the concentration limit requirement as described in SJ T11363 2006 X Indicates that the content of the toxic and hazardous substance in at least one homogeneous material of the part exceeds the concentration limit requirement as described in SJ T11363 2006 This product is compliant with the European Union Directive 2002 95 EC concerning the restriction of use of certain hazardous substances ENERGY STAR ENERGY STAR C780n C780dn C780dtn C782dn C782dtn Laser advisory label A laser notice label may be affixed to this printer LUOKAN 1 LASERLAITE VAROITUS Laitteen k ytt minen muulla kuin t ss kayttoohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 y
33. replaced Streaked vertical lines IS DE DE A CIPE e Toner is smeared before fusing to the paper e The print cartridge is defective e If paper is stiff try feeding from another tray e Replace the print cartridge that corresponds to the color displayed on the control panel Print irregularities e Paper has absorbed moisture due to high humidity e You are using paper that does not meet the printer specifications e The image transfer unit and transfer roller are worn or defective e The fuser is worn or defective e Load paper from a fresh package in the paper tray e Avoid textured paper with rough finishes Make sure the printer paper type paper texture and paper weight settings match the type of paper you are using e Replace the image transfer unit and transfer roller e Replace the fuser Solving print quality problems 94 Symptom Print too light Troubleshooting Cause Paper settings may be incorrect The Toner Darkness setting is too light You are using paper that does not meet the printer specifications The print cartridges are low on toner The print cartridges are defective or have been installed in more than one printer Solution Make sure the printer paper type paper texture and paper weight settings match the type of paper you are using The default Paper Weight setting in the Paper Menu is Normal For paper less than 20 lb bond 75
34. securely connected to the printer system board Make sure you are using the correct cable that it is securely connected and the network software is correctly set up For more details see the Software and Documentation CD that shipped with your printer High capacity feeder See Solving high capacity feeder problems Printer memory Make sure printer memory is securely connected to the printer system board Serial Parallel interface e Make sure the Serial parallel interface card is securely connected to the printer system board Make sure you are using the correct cable and that it is securely connected Solving option problems 90 Troubleshooting Solving high capacity feeder problems Problem Solution The paper tray does not raise when the loading door is closed or the paper tray does not lower when the door is opened and the paper tray button is pushed Check the following e The printer is properly attached to the high capacity feeder e The printer is powered on e The power cord is plugged firmly into the back of the high capacity feeder e The power cord is plugged into an outlet e The outlet has power The paper tray lowers unexpectedly Check to see if your printer is out of paper or has a jam More than one sheet of paper is fed or a sheet is fed improperly Remove the paper in the printer paper path and check the stack to ensure the paper has been loaded pr
35. shown on the options screen If the user selects a color conversion table and presses the Print button the printer prints the default color samples pages If the user selects a color conversion table and presses the Detailed button a new interface becomes available The interface lets the user enter individual R G and B values of the specific color of interest The user can also enter an increment value that defines the difference between the RGB value that each color box differs by If the user selects Print a printout generates which consists of the user specified color and the colors that exist near this color based on the increment value This process can be duplicated for Cyan C Magenta M Yellow Y and Black K color conversion tables too Collectively these values are known as CMYK color The default increment is 10 percent for Black and 20 percent for Cyan Magenta and Yellow The increment value defined by the user for Detailed Color Samples applies to Cyan Magenta Yellow and Black Solving color quality problems 100 Notices NC Cautions and warnings Note A note identifies something that could help you A CAUTION A caution identifies something that could cause you harm Warning A warning identifies something that could damage your product hardware or software Electronic emission notices With a network cable or high capacity output finisher installed Federal Communications Commission FCC
36. system password 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address Click Configuration Under Other Settings click Security 4 Click Create Password if one has not been set previously If a password has already been set click Change or Remove Password Using the secure Embedded Web Server The SSL Secure Sockets Layer allows for secure connections to the Web server within the print device You can connect to the Embedded Web Server more securely by connecting to the SSL port instead of the default HTTP port The SSL port connection will encrypt all Web server network communications between the PC and the printer To connect to the SSL port Open your Web browser In the address line enter the IP address of the printer you want to configure using the format https ip_address Supporting SNMPv3 Simple Network Management Protocol version 3 SNMPv3 protocol allows for encrypted and authenticated network communications It also lets the administrator select a desired level of security Prior to use at least one user name and password must be established from the settings page To configure for SNMPv3 through the Embedded Web Server of the printer 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Ne
37. to 24 Ib bond Media weight Standard output Optional finisher bin and optional 5 bin output expander mailbox Standard Offset 60 to 74 9 g m 60to74 9g 60to74 9 g 60 to 74 9 g grain long m grain long m grain m grain long 16 to 319 9 Ib 16 to 19 9 Ib long 16 to 19 9 Ib bond bond 16to 19 9 lb bond bond 75to 176 g m 75to90 g m 75to90g 75 to 90 g m grain long grain long m grain long 20 to 47 Ib bond 20 to 24 Ib grain long 20 to 24 Ib bond 20 to 24 lb bond bond Paper weighing less than 75 g m 20 Ib bona is limited to simplex printing only at less than 60 relative humidity 2 This paper weight in any source is not supported for duplex two sided printing 3 For 60 to 176 g m 16 to 47 lb bond paper grain long fibers are recommended For papers heavier than 176 g m Calle bond grain short is recommended 4 Pressure sensitive area must enter the printer first 5 100 cotton content maximum weight is 90 2g m 24 Ib bond 6 105 g m 28 lb bond envelopes are limited to 25 cotton content Identifying media sources and specifications 57 Media specifications Media types and weights output options continued Media weight Standard output Optional finisher bin and optional 5 bin output expander mailbox Standard Offset Staple Glossy papers Book 88 to 176 g m Not 88 to 176 g 88 to 176 g Not supported grain
38. warrants that this product Is manufactured from new parts or new and serviceable used parts which perform like new parts Is during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed Fuser Units Image Transfer Units Waste Toner Bottles and Paper Feed items and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a Life Warning or Scheduled Maintenance message for such item To obtain warrant
39. you touch a disk If an option card has been installed you may need to remove it before installing the hard disk Remove the system board access cover For more information see Removing the system board access cover Remove the mounting plate hard disk ribbon cable and attachment screws from the package Align the ribbon cable connector with the connector pins on the hard disk Attach the ribbon cable to the hard disk bb OND a Hard disk w HA Ribbon cable 5 Align the screw holes on the mounting plate with the holes in the hard disk 6 Secure the mounting plate to the hard disk with the screws Mounting plate 9 gp Installing memory and option cards 18 Installing and removing options 7 Press the ribbon cable connector into the connector on the system board 8 Flip the hard disk over and then press the three posts on the mounting plate into the holes on the system board The hard disk snaps into place Installing memory and option cards 19 Installing and removing options Installing an option card Your printer has one expansion card slot that supports a number of option cards The following table describes their function Card Function MarkNet internal print server Adds an Ethernet or Token Ring port so you can connect your printer to a network Parallel 1284 B Interface Card Adds a parallel port Serial Interface Card Adds a s
40. 25 or less Envelopes with 100 cotton content must not exceed 90 g m 24 Ib bond weight Use only new undamaged envelopes For best performance and to minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Contain windows holes perforations cutouts or embossing Use metal clasps string ties or metal folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have nicked edges or bent corners Have rough cockle or laid finishes Use envelopes that can withstand temperatures of 230 C 446 F without sealing excessive curling wrinkling or releasing hazardous emissions If any doubts exist about the envelopes considered for use check with the envelope supplier A combination of high humidity over 60 and the high printing temperatures may seal the envelopes Labels The printer can print on many labels designed for use with laser printers These labels are supplied in letter size A4 size and legal size sheets Label adhesives face sheet printable stock and topcoats must be able to withstand temperatures of 230 C 446 F and pressure of 25 pounds per square inch psi Try a sample of any labels considered for use with the printer before purchasing a large quantity Note This printer is intended for occasional paper label printing only Fo
41. LEXMARK C780 C782 User s Guide October 2007 Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2007 Lexmark International Inc 740 West New Circle Road Lexington Kentucky 40550 Edition October 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe a
42. V and Y while turning the printer on Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display 4 Press W until y Panel Menus appears and then press V 5 Press W until y Disable appears and then press V The following messages appear briefly Submitting Selection and Disabling Menus The operator panel returns to Panel Menus 6 Press W until y Exit Config Menus appears and then press VD Activating Menu Changes appears The menus are disabled Resetting the Printer appears briefly followed by a clock The operator panel then returns to Ready Administrative support 78 Administrative support Enabling operator panel menus 1 Turn the printer off 2 Press and hold V and Y while turning the printer on 3 Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press W until y Panel Menus appears and then press V 5 Press W until y Enable appears and then press V The following messages appear briefly in succession Submitting Selection and Enabling Menus The operator panel returns to Panel Menus 6 Press W until y Exit Config Menus appears and then press VD Activating Menu Changes appears The menus are enabled Resetting the Printer appears briefly followed by a clock The operator p
43. WS To lock operator panel menus 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration Under Other Settings click Security 4 Click Menu Lockout Setup Setting security using the Embedded Web Server EWS 83 Administrative support Printing Lockout Printing Lockout lets you lock or unlock a printer using an assigned PIN When locked every job the printer receives will buffer to the hard disk A user can print jobs only by entering the correct PIN on the operator panel You can assign a PIN through the Web page of the device Note This setting is only available when a hard disk is installed Note Back channel data will be processed while the printer is locked Reports such as user or event logs can be retrieved from a locked printer To set Printing Lockout 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration Under Other Settings click Security 4 Click Printer Lockout PIN Confidential Print Setup Confidential Print Setup lets you designate a maximum number of PIN entry attempts and set an expiration time for print jobs When a user exceeds a specific number of PIN entry attempts all of that user s print jobs are deleted When a user has not printed their jobs within a designated time period the print
44. ace the paper against the back left corner of the tray print side down Do not load bent or wrinkled print media 7 Close the tray Make sure the tray is pushed completely into the printer Note Do not exceed the maximum stack height Overfilling the tray may cause paper jams Loading the trays 36 Printing Loading the multipurpose feeder You can use the multipurpose feeder one of two ways Paper tray As a paper tray you can load paper or specialty media in the feeder with the intention of leaving the media in the feeder Manual bypass feeder As a manual bypass feeder you send a print job to the feeder while specifying the type and size of media from your computer The printer then prompts you to load the appropriate print media before it prints To load the multipurpose feeder 1 Open the multipurpose feeder 3 Flex the specialty media back and forth to loosen the stack and then fan the stack Do not fold or crease the media Straighten the edges of the stack on a level surface Loading the multipurpose feeder 37 Printing 4 Arrange the stack of paper or specialty media correctly for the size type and print method you are using 5 Place the paper or specialty media print side up along the left side of the multipurpose feeder and then push it in as far as it will easily go Do not force the media Note Do not exceed the maximum stack height Overfilling the feeder may cause jams 6 S
45. amp Label Guide available on the Lexmark Web site at www lexmark com for detailed specifications For more information see Media specifications Blank pages The print cartridges are defective or empty Replace the print cartridge that corresponds to the color displayed on the control panel Solving print quality problems 96 Troubleshooting Symptom Cause Solution Solid color pages e The print cartridges are e Replace the print cartridge that corresponds to defective the color displayed on the control panel e Your printer requires servicing Call for service The paper curls badly e The Type Texture and Weight e Change Paper Type Paper Texture and Paper once it prints and exits to settings are not appropriate for Weight to match the paper or specialty media a bin the type of paper or specialty loaded in the printer media you are using e Load paper from a fresh package The paper has been stored in a high humidity environment Store paper in its original wrapper until you use it For more information see Storing paper Solving color quality problems This section helps answer some basic color related questions and describes how some of the features provided in the Quality Menu can be used to solve typical color problems Note See the quick reference page entitled Print quality and troubleshooting guide which provides solutions for common print quality problems
46. an be used It will also display the current status and the y Ready Display panel Supplies Warnings status If multiple warnings are present each warning will be separated by a comma The other three lines of the display are the body of the screen This is where you view printer status supplies messages Show me screens and make selections Tray 1 low View Supplies Tell Me More screen s Some held jobs were not restored Show me screen remove print bs Sending a job to print To print a job from a typical Windows application Open the file you want to print From the File menu select Print Verify that the correct printer is selected in the dialog box bb Q N a Modify the printer settings as appropriate such as the pages you want to print or the number of copies Note Click Properties or Setup to adjust printer settings not available from the first screen and click OK 5 Click OK or Print to send the job to the selected printer Sending a job to print 28 Printing Printing from a USB flash memory device A USB Direct interface is located on the operator panel so you can insert a USB flash memory device and print PDF documents and supported graphic files Printing a document from a USB flash memory device is similar to printing a held job Note Supported graphic types are gif jpeg jog omp png tiff tif pcx and dcx For information regarding tested and approved
47. anel Press v until y Reports appears Press Y Press v until y Print Directory appears Press Y The message Printing Directory List appears on the display The printer returns to the Ready state after the directory list prints Note Print Directory is only available if you have a flash memory or hard disk installed Printing a font sample list 32 Printing Loading the trays Helpful hints e Never mix media types within a tray e Flexthe print media back and forth to loosen the sheets and then fan them Do not fold or crease the print media Straighten the edges of the stack on a level surface Warning Never remove paper trays while a print job is printing It could damage the tray or the printer Loading 500 sheet trays To load any of the 500 sheet trays 1 Remove the tray and place it on a flat level surface 2 Squeeze the front guide lever and slide the guide to the front of the tray 3 Squeeze the side guide lever and slide the guide to the correct position for the size paper you are loading Icons along the back of the tray indicate paper sizes Loading the trays 33 Printing 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges of the stack on a level surface 5 Place the paper in the tray as shown print side down Do not load bent or wrinkled paper Maximum stack height indicator Note Do not exceed the max
48. anel then returns to Ready Restoring factory default settings When you first enter the printer menus from the operator panel you may notice an asterisk to the left of a value in the menus This asterisk indicates the factory default setting These settings are the original printer settings Factory defaults may vary for different regions When you select a new setting from the operator panel Submitting Selection appears When the Submitting Selection message disappears an asterisk appears next to the setting to identify it as the current user default setting These settings are active until new ones are stored or the factory defaults are restored To restore the original printer factory default settings Warning All downloaded resources fonts macros and symbol sets in printer memory RAM will be deleted Resources residing in flash memory or on the optional hard disk remain unaffected Make sure the printer is on and Ready appears on the display Press C on the operator panel Press W until y Settings appears and then press V Press W until y Setup Menu appears and then press VQ Press W until y Factory Defaults appears and then press VQ ooh wn Press W until y Restore Now appears and then press V 7 The message Restoring Factory Defaults appears followed by the Ready message When you select Restore e No other button actions are available on the operator panel while Restoring Factory Defaults appears e All menu s
49. aper 52 Media specifications Remove a 3 mm 0 125 in strip from the leading edge to prevent labels from peeling inside the printer Portrait orientation is preferred especially when printing bar codes Do not use labels that have exposed adhesive Card stock Card stock is single ply and has a large array of properties such as the moisture content thickness and texture that can significantly affect print quality For more information on the preferred weight for the grain direction of media see Identifying media sources and specifications Try a sample of any card stock considered for use with the printer before purchasing a large quantity For more information on the preferred weight of media see Media types and weights output options When printing on card stock Set the Paper Type menu item in the Paper Menu to Card Stock from the operator panel the printer driver or from MarkVision Professional Set the Paper Weight to CardStock Weight and select the CardStock Weight as Normal or Heavy for the value Set this from the operator panel the printer driver or from MarkVision Professional Use Heavy for card stock weighing more than or heavier than 163 g m 90 Ib Be aware that preprinting perforation and creasing can significantly affect the print quality and cause media handling or jamming problems Avoid using card stock that may release hazardous emissions when heated Do not use preprinted card stock manufac
50. arrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by Modification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Notices 108 Notices Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liabili
51. d securely Installing the printer 10 Installing and removing options Installing an output expander Your printer supports an optional output expander that lets you stack up to 650 sheets of paper in one bin Note After you unpack the output expander install it immediately Otherwise the edges of the mounting brackets could damage tabletops or fabrics 1 Unpack the output expander and remove any packing material 2 Remove the printer top cover Ap ee E ee oo y Warning The output expander tray is designed to hold the weight of print material only Do not use it as a shelf excess weight may cause it to disengage from the output expander 3 Align the mounting brackets on the bottom of the output expander with the slots in the top of the printer and then lower the output expander into place Installing an output expander 11 Installing and removing options 4 Attach the printer top cover to the output expander Installing an output expander 12 Installing and removing options Installing a 5 bin mailbox Your printer supports a 5 bin mailbox that lets you collate and stack up to 500 sheets of paper Note After you unpack the mailbox install it immediately Otherwise the edges of the mounting brackets could damage tabletops or fabrics 1 Unpack the mailbox and remove any packing material 2 Remove the printer top cover Warning The mailbox is designed to hold the weight
52. d stock 3 3 8 3 8 8 8 3 3 3 Transparencies 3 3 8 8 8 8 8 3 3 8 Paper and Vinyl 3 3 8 3 8 8 8 3 3 8 labels Identifying media sources and specifications 55 Media specifications Media support by type for optional features Optional Legend Finisher 3 supported Optional p 8 unsupported Multi high Optional Optional Optional 500 sheet purpose capacity Optional envelope banner 5 bin Media trays feeder feeder duplex drawer tray mailbox a Envelopes 8 3 8 8 3 8 8 8 8 8 Glossy paper 3 3 3 3 8 8 8 3 3 8 Media types and weights input options Media weight Multipurpose 2000 sheet Envelope 500 sheet trays feeder drawer drawer Paper Xerographic or 60 to 74 9 g m 60to 74 9 g m 60 to 74 9 g m Not supported business paper grain long grain long grain long used for simplex 16 to 19 9 Ib 16 to 19 9 Ib 16 to 19 9 Ib printing bond bond bond Xerographic or _ 75 to 176 g m 75 to 176 g m 75 to 176 g m Not supported business paper grain long grain long grain long used for duplex 20 to 47 Ib bond 20 to 47 Ib bond 20 to 47 Ib bond printing Glossy papers Book 88 to 176 g m 88 to 176 g m 88 to 176 g m Not supported grain long grain long grain long 60 to 120 Ib 60 to 120 Ib 60 to 120 Ib book book book Cover 162 to 176 g m 162to 176 g m 162 to 176 g m Not supported grain lon
53. d then press V Press W until y Enable appears and then press Y Contents will be lost Continue appears Press W until y Yes appears and then press V The Encrypting Disk progress bar appears When disk encryption has finished press Press W until V Exit Config Menu appears and then press D To disable disk encryption 1 2 Turn the printer off Press and hold V and Y while turning the printer on Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press W until y Disk Encryption appears and then press V Adjusting Power Saver 80 Administrative support 5 Press W until y Disable appears and then press VD Contents will be lost Continue appears 6 Press W until y Yes appears and then press V The Encrypting Disk progress bar appears 7 When disk encryption has finished press Y 8 Press W until y Exit Config Menu appears and then press D Setting security using the Embedded Web Server EWS You can enhance the security of network communications and device configuration by using the advanced security options These features are available through the Web page of the device Setting the system password Setting the system password protects configuration of the Embedded Web Server A system password is also required for Secure mode and confidential communication with MVP To set the
54. der jams Area M ceeesececeeeeeeeeeeteeeeeeeeeeaeeseeeeeaeeseeeeaeeseenaees 71 Clearing fUSeF JAIN 2 zesck seed ceca ses T sees Soin Sebi aazd bade cacih A E 71 Clearing image transfer Unit jams 0 eeeeeeeeseeeeeeeseeteaeeeaeeceeeeeaeeeseeseaeseaeeseaeeeaeesaeeeaeecaaeseaeeeeesaaeeeaeeeneeteaees 73 Ifyou Still need helps cocino diene itn eh nee eel As atcha A E 77 Chapter 6 Administrative support ccocccccnnnncnnnnncccccnnonanannnnnnnn coronan nnnnrnrnnnnnnnnnnnnr rr rrnnnnaans 78 Adjusting operator panel brightness and Contrast oocooncccnonccononcccnancnonanononanonnnnnn conan n nor r cnn rre rre 78 Disabling operator panel MENUS onmcccnncccnnnnnonnnconnn nc cn 78 Enabling operator panel Menus cccceseceeseceeeseeeneeeeeeeneeeeseeeeeeseeeeeaceseseeeeseseesesaesenescesseseesensenesesneeesneneres 79 Restoring factory default Settings 2 2 2 eeeeeceeeceesenceeeneeeeeeeeeeesaceneseneecaaeeeeneneeeneeaeesaeeensaaeeneseeensneseseseseseeeesseeeees 79 Adjusting Power Savei brea enna tia ata dia 80 Encrypting the disko cut cee ed See ee hice dy 80 Setting security using the Embedded Web Server EWS ecceesceeeceeeeeeeeeeeeeeeeeaeeeeeeeeeseaeesaeeseaeesieeseaeenaaes 81 Black ony M d cti a aa Tr aA a a a a AR 84 Using the Coverage Estimator ui a a E a EEE E a tai eothe 85 SIZOsSCMSIAG EE EEEE AE E EA TN 85 Configuring printer alerts iii e p e e ad dio 86 Chapter 7 Troubleshooting occiso conri 87 Online custom
55. e Format For pop up menu Choose the paper size from the Paper Size pop up menu Click OK Select File gt Print Select the Paper panel in the copies amp pages menu and then choose the paper type from the Paper Type pop up menu Select the Paper Feed panel and then choose the paper source from the pop up menus as appropriate Send your print job as usual Linking trays e If you load the same size and type of paper or specialty media in more than one tray the printer automatically links the trays This means that when one tray is empty it feeds from the next linked tray For example if you have the same size and type of paper or specialty media loaded in tray 2 and tray 4 the printer feeds from tray 2 until it becomes empty and then it feeds from the next linked tray tray 4 e Ifyou load the same size paper or specialty media in each tray make sure it is also all the same type to link the trays Once the trays you selected are loaded with the same size and type of paper or specialty media select the same Paper Type setting in the Paper Menu for these sources e To disable tray linking set the Paper Type or Paper Size to a unique value in each one of the trays For more information see the Menus and Messages Guide on the Software and Documentation CD Linking trays 40 Printing Linking output bins If you attach an optional finisher or mailbox to your printer you can link output bins or otherwise specify how th
56. e instructions in this section to install an optional option addeo firmware or flash memory card Note Option added firmware and flash memory cards offered for other Lexmark printers cannot be used with your printer Option added fiOnly one of each type of card is supported Warning Option added firmware and flash memory cards are easily damaged by static electricity Touch something metal on the printer before you touch a card 1 Remove the system board access cover For more information see Removing the system board access cover 2 Unpack the card Avoid touching the metal pins on the bottom of the card Save the packaging 3 Holding the card by its sides align the pins on the card with the holes on the system board 4 Push the card firmly into place The entire length of the connector on the card must touch the system board Be careful not to damage the card connectors Installing memory and option cards 17 Installing and removing options Installing a hard disk Follow the instructions in this section to install an optional hard disk You need a small flathead screwdriver to attach the hard disk to the mounting plate Warning Hard disks are easily damaged by static electricity Touch something metal on the printer before
57. e loading paper know the recommended print side of the paper This information is usually indicated on the paper package e Do not use paper that has been cut or trimmed by hand e Do not mix media sizes weights or types in the same source mixing results in jams e Do notuse coated papers unless they are specifically designed for electrophotographic printing e Do not forget to change the Paper Size setting when using a source that does not support auto size sensing e Do not remove trays while a job is printing or Busy appears on the operator panel Make sure the Paper Type and Paper Weight settings are correct See Paper Menu in the Menus and Messages Guide on the publications CD for detailed information about these settings e Make sure the paper is properly loaded in the source e Flex paper back and forth Do not fold or crease the paper Straighten the edges on a level surface Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality e Store paper in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 e Store cartons of paper on a pallet or shelf rather than directly on the floor e Ifyou store individual packages of paper out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl e Do not place anything on top of paper packages e Store paper in its original wrapper until you l
58. e printer sends jobs to the bins by changing the Configure Bins settings in the Paper Menu Value Description Mailbox Lets you select an output bin when you send a job to print If you prefer you can select a default output bin for all print jobs to go to The printer alerts you when the bin you selected becomes full and stops printing until you empty the bin Link Links all available bins so that when one bin becomes full the printer sends jobs to the next linked bin Mail Overflow Sends jobs automatically to a preassigned overflow bin when the current bin becomes full Link Optional Configures the printer to treat all the optional bins as one large output bin and treat the stan dard bin as an individually addressable bin Type Assignment Lets you assign different types of media to specific output bins or a set of linked bins The printer then sends all printed media to the bin or set of linked bins that you designated to receive each type of paper or specialty media Only available if you have attached an optional mailbox To change the Configure Bins setting Press W until you see y Paper Menu Press V Press W until you see y Bin Setup Press Y Press W until you see y Configure Bins and then press VD Mailbox appears on the second line of the display a ron o Press W until you see the value you want and then press V to save the value as the bin configuration default 7 Press gt u
59. e printer off 2 Press and hold V and gt while turning the printer on 3 Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press W until y Size Sensing appears and then press VD Note Only paper trays that support auto size sensing are displayed on the operator panel 4 Press W until y Tray lt x gt Sensing appears where lt x gt represents the number of the tray for which you want to disable size sensing and then press Repeat for other trays if necessary 5 Press W until y off appears and then press Y Saved briefly appears Config Menu appears again with Size Sensing on the second line 6 Press 7 Press W until y Exit Config Menu appears and then press V Activating Menu Changes briefly appears followed by Performing Self Test The printer returns to the Ready Message Using the Coverage Estimator 85 Administrative support Configuring printer alerts You can configure the printer several ways to let you know when it requires attention Using the Setup Menu Menu item Function Value Result Alarm Control Lets you establish whether the Off The alarm does not sound but printing printer sounds an alarm when it stops until the messages are cleared requires operator intervention Single The printer stops printing displays a message and activates the selected alarm Continuous
60. eees 5 Installing a 2000 Sheet drawer icisiooiicaa A A ii 6 Installing a 500 sheet drawer tai bits A AA ee 8 Installing a duplex Unit oo Aita 9 Installingithe printer acosan alii itinere 10 Installing an output expande miii ia 11 Installing a bin mailbox ina nthe iinet lia 13 Installing a StapleSmart finisher cececeeeseeseceeeceeeceeeeeeeseeseeeeeneeseeseanecsaeseaeeeaseseaaesseesnaeeeaaeeseeeeaaeseeeneaeeeaes 15 Installing memory and OPtiON CArdS aboneden ocn rar nn nn cerrar rene rene 15 Removing Memory and option CALS oooocccoccccnoncnonancnononcnnnnnnnonnno cnn nnr cnn narrar rra rre ren 21 Chapler 2 PENUNO ol cian di told ico iii 26 Understanding the printer operator panel ooconnccononccononccnnancnnnnnnonono conan nr ran n ren n cnn rre rn rre r rre 26 Sendind a job to prin dida ot R 28 Printing from a USB flash Memory device oooocccccccccccnoconocanoncnonn nono nonnncnonccn nn an cnn narran rra 29 IG AMCCIING a print JOD dera 30 Printing a menui settings page 00 A eee 31 Printing ainetwork setup page 2 08 sc5 wed Raat rip 31 Printing a fonts amplelliSd coacciones 32 Printing a directory list diiniita A de EEANN aaa aAa 32 Loading tthe trays cerca Dee aie ea ee 33 Loading the multipurpose feeder cceeeeceeeeceeeeeeeeeseeeeeseeceseseeeeeseceeessneeeseeseeesenenesseeenssneesescessneaeneneneeenaees 37 Printing on specialty media transparencies labels Other cecceeeceeeeeeeeeeeeeeeneee
61. eeeseeeeeseeeeaeeeeeteaeeseeseeetaes 39 LINKIN S ati 40 Linking output DINS acacia da 41 Holding a jobcin the Printer aio elias 41 Printing confidential Jobsi oia ai A ada 42 Tips for SuCCeSsTull Printing ara an 46 Chapter 3 Media Specifications ccccocnnoonncccccncnnnnnnnannccnononnnnnnnannnr nn nrrnrnnanannnrennr nenas 48 Media guidelines cursi atada 48 SONO PAP A ad A Ad one noes Gauge hah ie 50 E 53 Identifying media sources and specifications ooooocccionicccnonccnnonnnnnnrncnnnrnnnnnrr corn rn rn nr rre rr rre 54 Chapter 4 Maintaining the printer ccccnnnnnnnoncccccnnnnnnananencnononnnanannnnrnnnnnnnnnnannnnrrrnrnnnnnas 60 Determining the status Of supplies 2 2 2 0 cceeeeeeseceeeeeeceeeseeenenseeeeseneeenenenensaceeseeeeneeaeseseseneneeeseeesenesenmeceeessaees 60 Conserving SUPplies cion A do 61 Ordering SUppllOS puma o rl 61 Contents 3 Contents Print Cartrid es ito dai 61 Toner Waste container ci a 62 Fuser and TU iii 62 Recycling Lexmark products iii aaa 63 Chapter 5 Clearing paper jams oooccooocccnnccconnnnnnonccnonoconananannnororncnnnnnannn nen n nr nnmnnn nnna 64 Identifying JAMS 0 64 Access doors and tray sc ieteti aria ie A a ee rd 65 Understanding jam mMeSSages kersie dette evi td la hate 66 Clearing the entire paper path oo eee eccesceeeseeeseeeseeeeseeseaeeeaeecsaeeeaeeeaeeseaeesaeeesaeesseeseaeeeaeeseaeeeaeesaeeeaeeeneeenaees 67 Clearing mailbox finisher or output expan
62. eet browser or other application select File gt Print 2 In the Copies amp Pages or General pop up menu choose Job Routing a When using Mac OS 9 if Job Routing is not a choice on the pop up menu choose Plug in Preferences gt Print Time Filters b Turn down the disclosure triangle to the left of Print Time Filters and select Job Routing c Inthe pop up menu choose Job Routing 3 In the radio group select the type of held job you want enter a user name and then send your job to the printer Go to the printer when you are ready to retrieve your confidential print job and follow the At the printer steps Printing confidential jobs 44 Printing At the printer 1 Press W until y Held jobs appears and then press 2 Press W until y appears next to your user name and then press V 3 Press W until y appears next to the type of action you want to perform Print All Delete All JobNamel JobName2 e Confidential jobs will also be an option if confidential jobs are present 4 Press V 5 Press W until y appears next to the job you want and then press V The job will print or be deleted according to the type of print job and action you selected Printing confidential jobs 45 Printing Tips for successful printing Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality e Store paper in an environment where the temperature is approximately 21 C 70 F and the relative
63. el attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe A est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950 Notices 101 Notices Radio interference notice Aj AAT LER ATI UES E CT E E ER SARAD KRA ARBAB ENIGER ESE HANA Rm TERS T i HI E NA LP REMO REE ARPA 4TH Warning When a network cable is attached this is a Class A
64. emory Reserve Print If you send a Reserve Print job the printer does not print the job immediately It stores the job in memory so you can print the job later The job is held in memory until you delete it from the Held Jobs menu Reserve Print jobs may be deleted if the printer requires extra memory to process additional held jobs Repeat Print If you send a Repeat Print job the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later You can print additional copies as long as the job remains stored in memory Note Repeat Print jobs are automatically deleted from printer memory when the printer requires extra memory to process additional held jobs Windows 1 From a word processor spreadsheet browser or other application select File gt Print 2 Click Properties or Options Printer or Setup depending on the application to view the printer driver settings 3 Depending on the operating system you may have to click the Other Options tab and then click Print and Hold Note If you have difficulty finding Print and Hold gt Held Jobs click Help and see the topic Held Jobs or Print and Hold then follow the driver instructions 4 Select the type of held job you want and then send your job to the printer Go to the printer when you are ready to retrieve your confidential print job and follow the At the printer steps Macintosh 1 From a word processor spreadsh
65. en fully inserted the screws allow some space between the drawers Install another 500 sheet drawer or continue with Installing a duplex unit Installing a 500 sheet drawer 8 Installing and removing options Installing a duplex unit Your printer supports an optional duplex unit that lets you print on both sides of a sheet of paper Warning If you have an optional duplex unit and a 2000 sheet drawer you must install a 500 sheet drawer between the duplex unit and the 2000 sheet drawer 1 Unpack the duplex unit and remove any packing material 2 Place the duplex unit in the location you have chosen for your printer or install it on a 500 sheet drawer To install it on a 500 sheet drawer a Align the positioning posts on the drawer with the holes in the duplex unit b Lower the duplex unit into place Make sure it is seated securely on the drawer Installing a duplex unit 9 Installing and removing options Installing the printer CAUTION The printer weighs 48 82 kg 105 181 Ib It requires at least three 3 people to lift it safely Use the A printer handholds to lift it do not lift by the front of the printer and make sure your fingers are not under the printer when you set it down 1 Unpack the printer 2 Place the printer on the duplex unit or 500 sheet drawer a Align the positioning posts on the duplex or 500 sheet drawer with the holes in the printer b Lower the printer into place Make sure it is seate
66. ent provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton possesses characteristics that can result in degraded paper handling Unacceptable paper The following papers are not recommended for use with the printer e Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper e Preprinted papers with chemicals that may contaminate the printer e Preprinted papers that can be affected by the temperature in the printer fuser e Preprinted papers that require a registration the precise print location on the page greater than 0 09 in such as optical character recognition OCR forms In some cases registration can be adjusted with the software application to successfully print on these forms e Coated papers erasable bond synthetic papers or thermal papers e Rough edged rough or heavily textured surface papers or curled papers e Recycled papers containing more than 25 post consumer waste that do not meet DIN 19 309 e Paper having a weight less than 60 g m 16 Ib e Multiple part forms or documents Media guidelines 49 Media specifications Selecting paper Proper paper loading helps prevent jams and ensures trouble free printing To help avoid jams or poor print quality e Always use new undamaged paper e Befor
67. envelopes Make sure the stack of paper you load does not exceed the maximum stack height indicated at the front of the tray or on the multipurpose feeder See Loading the trays or Loading the multipurpose feeder for more information Guides in the selected tray are not set to the appropriate position for the size paper loaded Move the guides in the tray to the correct position For detailed instructions see Loading the trays The paper has absorbed moisture due to high humidity Load paper from a fresh package Store paper in its original wrapper until you load it See Storing paper for more information The Paper Jam message remains after you remove the jammed paper You have not pressed Y or have not cleared the entire paper path Clear paper from the entire paper path and then press o For more information see Clearing the entire paper path The page that jammed does not reprint after you clear the jam Jam Recovery in the Setup Menu Print Recovery section is set to Off Set Jam Recovery to Auto or On For more information see the Menus and Messages Guide Blank pages feed into the output bin An incorrect media type is loaded in the tray being printed from Load the correct type media for your print job or change the Paper Type to match the type of media loaded For more information see the Menus and Messages Guide Solving print quality problems
68. er Darkness settings to 1 2 or 3 will lighten the transparency Be sure to print on the recommended type of color transparencies For more information see Understanding paper and specialty media guidelines in the User s Guide on the Software and Documentation CD Color Saver must be Off to adjust Toner Darkness What is Manual Color Correction The color conversion tables applied to each object on the printed page when using the default Auto Color Correction setting generate preferred color for the majority of documents Occasionally a user may want to apply a different color table mapping This customization is accomplished using the Manual Color menu and the Manual Color Correction setting Manual Color Correction applies the RGB and CMYK color conversion table mappings as defined in the Manual Color menu Users may select any of five different color conversion tables available for RGB objects sRGB Display Display True Black sRGB Vivid Off and Vivid and any of four different color conversion tables available for CMYK objects US CMYK Euro CMYK Vivid CMYK and Off Note The Manual Color Correction setting is not useful if the software application does not specify colors with RGB or CMYK combinations or in certain situations where the software application or the computer operating system adjusts the colors specified in the application through color management Solving color quality problems 98 Troubleshooting How can
69. er SUpport hss ausia aE e eda ae 87 Galling forSe rvice iii Ai vee eee 87 Checking an unresponsive Printer eeeeeeeceseeeseecseeeeseeeseeseaeeeseeeaeeseaeesaaeseaeessaeseaeeeaeecsaeseaeesaesaeeeaeeeeeeteaees 87 Printing multiclanguage PODES coin 87 Solving printing problems sx 4 4 0 MARS ae eal a ale ni a 88 Solving mailbox problems icon ad 89 Solving Option proble MS cion A dedi avn needa cess 90 Solving paper feed probleMs rset na ae ea band at nied raise ee Sete ee 92 Solving print quality problems Sasiain aiiis eiei e a aaa aAa a aaa RE a aaa aaa Ra i 92 Solving color quality probl m S s rrsan are aa aa ii 97 Chapter 8 NOTICES sorsara canter aa a a aaa e aa Aaa ANEA a aaaeeeaa 101 Installing and removing options NCC You can customize your printer memory capacity and connectivity by adding optional cards and input devices You can also use these instructions to help you locate an option for removal Install the printer and any options you have purchased in the following order CAUTION If you are installing options after setting up the printer turn the printer off and unplug the power cord A before continuing e High capacity feeder 2000 sheet drawer e Optional drawers e Duplex unit e Printer e Output options The instructions in this section cover the following options Input options Output options Internal options High capacity feeder 2000 sheet drawer Output expander Memory cards Optional drawers 5 bin
70. er jams Understanding jam messages Note Always clear the entire paper path when you receive any jam message Paper jam messages Message Check Areas What to do 200 yy Paper Jam B T1 Follow the instructions for clearing Area B and Area T1 tray 1 and left access If the jam message persists paper may be caught in the image door beside tray 1 transfer unit For instructions see Clearing image transfer unit jams 201 yy Paper Jam D K L Follow the instructions for clearing Area D Area K and Area L fuser area If the jam message persists paper may be caught in the fuser For instructions see Clearing fuser jams 202 yy Paper Jam K L Follow the instructions for clearing Area K and Area L fuser area If the jam message persists paper may be caught in the fuser For instructions see Clearing fuser jams 230 yy Paper Jam E J Follow the instructions for clearing Area E and Area J duplex area 24 lt x gt yy Paper Jam B C T lt x gt Follow the instructions for clearingArea B Area C and Area T lt x gt trays 1 4 250 Paper Jam A D Follow the instructions for clearing Area A and Area D multipurpose feeder 27 lt x gt yy Paper Jam M Follow the instructions for Clearing mailbox finisher or output mailbox and output expander expander jams Area M Understanding jam messages 66 Clearing paper jams Clearing the entire paper path When a paper jam occurs the printer stops o
71. er waste container order part number 10B3100 Fuser and ITU Refer to the part number listed on the fuser or ITU for the appropriate reordering number for these items Ordering a fuser Note When the 87 Fuser Life Warning message appears on the display you should order a new fuser Order the correct type of fuser for your printer Only order a web oiler fuser if an authorized servicer has installed a web oiler upgrade kit to allow your printer to print large quantities of vinyl or dual web labels Type of fuser Printer voltage Part number Standard fuser or 100 V Japan 40X1667 web oiler fuser 115V 40X1651 220 V 40X1666 Toner waste container 62 Maintaining the printer Ordering an image transfer unit and transfer roller When the 83 yy ITU life warning message appears on the display you should order a new image transfer unit Use part number 40X1680 to order an image transfer unit For more information about warning messages see the Menus and Messages Guide on the publications CD Ordering staple cartridges Staple cartridges hold 3 000 staples Use part number 11K3188 to order a pack of three staple cartridges Recycling Lexmark products To return Lexmark products to Lexmark for recycling 1 Visit our Web site www lexmark com recycle 2 Follow the instructions on the computer screen Recycling Lexmark products 63 O Clearing paper jams Y Identifying jams If the printer jams the appr
72. erial port Note The network models ship with an integrated Ethernet print server already installed Note You need a small Phillips screwdriver to install these options 1 Remove the system board access cover For more information see Removing the system board access cover 2 Remove the screw from the metal plate that covers the connector slot and then lift the plate off Save the screw CREEEREN g pene ollana E Warning Option cards are easily damaged by static electricity Touch something metal on the printer before you touch an option card 3 Unpack the option card Save the packing materials 4 Align the connector on the option card with the connector on the system board The cable connectors on the side of the option card must fit through the connector slot 5 Push the option card firmly into the option card connector Installing memory and option cards 20 Installing and removing options 6 Secure the card to the system board with the screw
73. essary Leveling feet Installing a 2000 sheet drawer 6 Installing and removing options 5 Install the power cord for the 2000 sheet drawer Note The HCIT power supply shall be capable of running off of AC line voltages from 90 256 VAC and from 47 63 Hz The HCIT shall provide an IEC inlet power connector and an outlet power connector rated at 10 amperes 6 Continue with Installing a 500 sheet drawer Installing a 2000 sheet drawer 7 Installing and removing options Installing a 500 sheet drawer Your printer supports up to three additional 500 sheet drawers However if you install a 2000 sheet drawer you can only add one additional 500 sheet drawer Warning If you have an optional duplex unit and a 2000 sheet drawer you must install a 500 sheet drawer between the duplex unit and the 2000 sheet drawer Unpack the 500 sheet drawer and remove any packing material Place the drawer in the location you have chosen for your printer or install it on another drawer To install it on another drawer a Align the holes in the 500 sheet drawer with the positioning posts on the lower drawer b Lower the 500 sheet drawer into place Make sure it is seated securely on the other drawer If you are installing a 500 sheet drawer on top of a 2000 sheet drawer secure the drawers with stabilizing screws a Insert the screws through the holes next to the positioning posts on the 500 sheet drawer b Hand tighten the screws Even wh
74. establishment of credentials for the printer The printer must be known to the Authentication Server AS The AS will allow network access to devices presenting a valid set of credentials which typically involves a name password combination and possibly a certificate The AS will allow network access to printers presenting a valid set of credentials You can manage the credentials by using the Embedded Web Server of the printer To use certificates as part of the credentials 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click Certificate Management To enable and configure 802 1x on the Embedded Web Server after installing the required certificates 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address Click Configuration 3 Under Other Settings click Network Ports 4 Click 802 1x Authentication Note If an optional internal wireless print server is installed click Wireless instead of 802 1x Authentication Locking the operator panel menus Operator Panel Menu Lockout lets you create a PIN number and choose specific menus to lock Each time a locked menu is selected the user will be prompted to enter the correct PIN at the operator panel The PIN does not affect any access through the E
75. ettings return to the factory default values except The operator panel Display Language setting in the Setup menu All settings under the Network Ports menu Enabling operator panel menus 79 Administrative support Adjusting Power Saver To adjustthe Power Saver setting oa fr wn Make sure the printer is on and Ready appears on the display Press on the operator panel Press W until y Settings appears and then press Y Press W until y Setup Menu appears and then press VD Press W until y Power Saver appears and then press VD Using the right and left arrows on the operator panel enter the number of minutes for the printer to wait before entering Power Saver The settings available range from 1 240 minutes Press Y Submitting Selection appears Note You can also adjust the Power Saver setting by issuing a Printer Job Language PJL command For more information see the Technical Reference available on the Lexmark Web site at www lexmark com publications Encrypting the disk 7 8 Warning All resources on the hard disk and RAM will be deleted Note This setting is only available when a hard disk is installed Turn the printer off Press and hold V and gt while turning the printer on Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press W until y Disk Encryption appears an
76. ew Circle Road Lexington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Japanese VCCI notice HRICCOV IORRENTWSUA ROBES MELTWVET CORES HPRUBRES ERES ARA MBA VCCINOBKI lt BOC TIABARRMRE CT CORBIS REI TEATATI CeBHELTHOETA CORBMNIUAPTLELD 2 UR ER MRL CRA ENS L HEBE SHOT CEMHVET RRA IES TIEL WRU RUELTCESLY Notices 103 Notices Korean MIC statement HZA Ol 2127 AE SS OS BTI7 HSRC ol 7171 HIBS FAX AM E SE Noise emission levels Hinweis
77. f the metal plate to the system board 6 Place the card in its original packaging or wrap the card in paper and store it in a box 7 Replace the system board access cover For more information see Reinstalling the system board access cover Removing a hard disk Warning Hard disks are easily damaged by static electricity Touch something metal on the printer before you touch a disk 1 Remove the system board access cover For more information see Accessing the printer system board 2 Locate the hard disk Removing memory and option cards 23 Installing and removing options 3 Gently pull the three posts on the hard disk mounting plate out of the holes on the system board 5 Place the disk in its original packaging or wrap the disk in paper and store it in a box 6 Replace the system board access cover For more information see Reinstalling the system board access cover Removing memory and option cards 24 Installing and removing options Removing an option added firmware card Warning Optional option added firmware cards are easily damaged by static electricity Touch something metal on the printer before you touch an optional firmware card 1 Remove the system board access cover For more information see Accessing the printer system board 2 Grasp the option added firmware card gently and pull it straight ou
78. g grain long grain long 60 to 65 Ib cover 60 to 65 Ib cover 60 to 65 Ib cover al ro Index Bristol 163 g m 90 Ib 163 g m 90 Ib Not recommended Not supported grain long Tag 163 g m 100 Ib 163 g m 100 Ib Not recommended Not supported Cover 176 g m 65 Ib 176 g m 65 lb Not recommended Not supported Card stock maximum Index Bristol 199 g m 110 Ib 199 g m 110 Ib Not recommended Not supported rain short ig Tag 203 g m 125 lb 203 g m 125 Ib Not supported Not supported Cover 216 g m 80 Ib 216 g m 80 lb Not supported Not supported Transparencies Laser printer 161 to 169 g m 161 to 169 g m Not supported Not supported 43 to 45lb bond 43 to 45lb bond Labels maximum Paper Not supported Not supported 180 g m 48 Ib bond 199 g m2 53 Ib bond 1 Paper weighing less than 75 g m 20 Ib bond is limited to simplex printing only at less than 60 relative humidity 2 This paper weight in any source is not supported for duplex two sided printing 3 For 60 to 176 g m 16 to 47 Ib bond paper grain long fibers are recommended For papers heavier than 176 g m 47 lb bond grain short is recommended 4 Pressure sensitive area must enter the printer first 5 100 cotton content maximum weight is 90 2g m 24 Ib bond 6 105 g m 28 Ib bond envelopes are limited to 25 cotton content Identifying media sources and specifications 56
79. he image transfer unit multiple times on a page and transfer roller are defective 3 a 5 d e Replace the cartridge if the defects occur every N or the fuser is defective 38 nin 5 in 48 mm 1 9 in 97 mm 3 8 in Marks occur down the page repeatedly in all colors e Replace the transfer roll if the defects occur every 60 mm 2 4 in e Check the first transfer bellcranks and springs or replace the image transfer unit if the defects occur every 101 mm 4 in e Replace the fuser if the defects occur every 148 mm 5 8 in Marks occur on every third or sixth page in any color Replace the image transfer unit White or colored line Either the print cartridges are 1 Replace the color print cartridge that is causing defective the image transfer unit the line and transfer roller are defective 2 If you still have the problem replace the image or the fuser is defective transfer unit and transfer roller 3 If you still have the problem replace the fuser Solving print quality problems 93 Symptom Streaked horizontal lines Troubleshooting Cause The print cartridges the transfer roller image transfer unit or fuser may be defective empty or worn Solution Replace the print cartridge the transfer roller the image transfer unit or fuser as needed From the printer operator panel print the repetitive defects guide to determine which component needs to be
80. head goes toward the right of the tray from trays Multipurpose feeder Printed letterhead face up The top of the letterhead should be inserted into the feeder Duplex two sided printing Printed letterhead face down The top of the letterhead should be at the top or from multipurpose feeder right hand side of the feeder Transparencies Feed transparencies from the standard tray or the multipurpose feeder Try a sample of any transparencies being considered for use with the printer before buying large quantities When printing on transparencies e Be sure to set the Paper Type to Transparency from the printer driver MarkVision Professional or the operator panel to avoid damaging the printer e Use transparencies designed specifically for laser printers Transparencies must be able to withstand temperatures of 230 C 446 F without melting discoloring offsetting or releasing hazardous emissions To prevent print quality problems avoid getting fingerprints on the transparencies e Before loading transparencies fan the stack to prevent sheets from sticking together Selecting transparencies The printer can print directly on transparencies designed for use in laser printers Print quality and durability depend on the transparency used Always print samples on the transparencies being considered for use before buying large quantities Lexmark recommends Lexmark Part Number 12A8240 letter size transparency and Lexmark Part Number 12A8241 A4
81. ia type you loaded m Press Y E The printer returns to the Ready state 3 From the computer software application set the paper type size and source according to the media you loaded Windows 1 In your word processor spreadsheet browser or other application select File gt Print Click Properties or Options Printer or Setup depending on the application to view the printer driver settings Click the Paper tab and then select the tray containing the specialty media from the Paper Tray list box Select your media type transparencies envelopes and so on from the Paper Type list box Select the size of the specialty media from the Paper Size list box O a fF Q Click OK and then send your print job as usual Printing on specialty media transparencies labels other 39 Printing Mac OS 9 x N Oo a BO DY In your word processor spreadsheet browser or other application select File Page Setup Choose the correct printer in the Format For pop up menu Choose the paper size from the Paper pop up menu Click OK Select File Print Select the General panel and then choose the paper source from the pop up menus as appropriate Select the Paper panel and then choose the paper type from the Paper Type pop up menu Send your print job as usual Mac OS X oa fF Wa N In your word processor spreadsheet browser or other application select File Page Setup Choose the correct printer in th
82. ilbox finisher or output expander jams Area M 1 Open the rear door of the 5 bin mailbox or output expander 2 Pull the jam straight out and then close the door Clearing fuser jams 1 Clear the paper path If the jam error message persists go to step 2 2 Open both the upper right and the lower right access doors Areas K and L A CAUTION The fuser assembly may be hot Let it cool before continuing Clearing mailbox finisher or output expander jams Area M 71 Clearing paper jams 3 Pull down the latches They slide toward the center to release the fuser Y 4 Pull the fuser out and set it on a clean flat surface 5 Unsnap the housing and set it aside 6 Lift up the fuser roller cover and remove the jam 7 Close the fuser roller cover 8 Snap the housing back onto the fuser 9 Insert the fuser back into the printer 10 Slide the latches out and then pull up to refasten them 11 Close the doors Clearing fuser jams 72 Clearing paper jams Clearing image transfer unit jams 1 Open the front access door and the left access door 2 While holding down the front access door insert a folded piece of paper as shown to clear the paper sensors under the image transfer unit Make sure to clear the entire width of the paper path 3 Close the left access door and the front access door If the jam persists continue with step 4 4 Turn the printer off Open the front cover
83. imum stack height Overfilling the tray may cause jams 6 Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper 7 Reinstall the tray Make sure the tray is pushed completely into the printer 8 Ifyou are loading a different type of media than was previously loaded in the tray change the Paper Type setting for that tray on the operator panel For more information see Printing on specialty media transparencies labels other Loading the trays 34 Printing Loading the 2000 sheet tray Follow these instructions to load a 2000 sheet tray Do not load any print media other than paper in the 2000 sheet tray 1 Pull open the tray 2 Squeeze the side guide lever lift the guide and place it into the appropriate slot for the size paper you are loading Loading the trays 35 Printing 4 Slide the bottom support toward the front of the tray until it touches the front guide e fee o yi 5 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges of the stack on a level surface 6 Pl
84. int cartridges are defective The transfer roller is worn or defective The image transfer unit is worn or defective Replace the print cartridge that corresponds to the color displayed on the control panel Replace the transfer roller Replace the image transfer unit Ghost Images Toner level is low in the print cartridges Replace the print cartridge that corresponds to the color displayed on the control panel Clipped images Some of the print is cut off on the sides top or bottom of the paper Guides in the selected tray are set for a different size paper than what is loaded in the tray Move the guides in the tray to the proper positions for the size loaded Incorrect margins Guides in the selected tray are set for a different size paper than what is loaded in the tray Auto size sensing is set to off but you loaded a different size paper in a tray For example you inserted A4 size paper into the selected tray but did not set the Paper Size to A4 Move the guides in the tray to the proper positions for the size loaded Set the Paper Size to match the media in the tray Skewed print Print is inappropriately slanted Guides in the selected tray are not in the correct position for the paper size loaded in the tray You are using paper that does not meet the printer specifications Move the guides in the tray to the proper positions for the size loaded See the Card Stock
85. inter off and then back on 2 Contact your administrator or Help desk if you need more assistance If you still need help 77 Administrative support N Adjusting operator panel brightness and contrast The LCD operator panel contrast and brightness can be adjusted through the Utilities menu For more information see the Menus and Messages Guide The LCD Brightness and LCD Contrast settings are adjusted separately To change the LCD Brightness or LCD Contrast settings 1 Make sure your printer is on Press 07 on the operator panel Press W until y Settings appears and then press VD Press W until y Utilities Menu appears and then press VD Press W until y appears next to the LCD setting you want to change and then press v Press gt to increase the brightness or contrast or press lt to decrease the brightness or contrast N of Ff WO KN When the adjustment is complete press VD This saves this setting as the new user default and the printer returns to Ready Disabling operator panel menus Since many people could be using the printer an administrator may choose to lock the operator panel menus to keep others from changing menu settings from the operator panel To disable the operator panel menus so that changes cannot be made to the printer default settings 1 Turn the printer off Note Disabling the operator panel menus does not prevent access to Print and Hold functionality 2 Press and hold
86. iting for a print 190 W job Power Saver The product is in energy saving 25W mode Off The product is plugged into a wall 150 mW outlet but the switch is turned off Power Saver As part of the ENERGY STAR program this product is designed with an energy saving mode called Power Saver The Power Saver Mode is equivalent to the EPA Sleep Mode The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity The Power Saver Mode is automatically engaged after this product is not used for a specified period of time called the Power Saver Timeout By using the configuration menus the Power Saver Timeout can be modified between 1 minute and 240 minutes Setting the Power Saver Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Power Saver Timeout to a high value maintains a fast response but uses more energy Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Notices 105 Notices Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic
87. job you want to print and then press V After your job prints it is deleted from printer memory Entering a personal identification number PIN When you select Confidential Job from the Held job menu the following prompt appears on the display after you select your user name uy Enter PIN 1 Use the numeric pad to enter the four digit PIN associated with your confidential job Note As you enter the PIN asterisks appear on the display to ensure confidentiality If you enter an invalid PIN the Invalid PIN screen appears e To reenter the PIN make sure y Try again appears and then press VD e To cancel press W until y Cancel appears and then press Y 2 Press W until y appears next to the job you want to print and then press V After your job prints it is deleted from printer memory Printing confidential jobs 43 Printing Printing and deleting held jobs Held jobs such as Verify Print Reserve Print Repeat Print Bookmarks and USB flash memory files differ in function and do not require a PIN to print the job These jobs are printed or deleted from the printer operator panel Verify Print If you send a Verify Print job the printer prints one copy and holds the remaining copies you requested in printer memory Use Verify Print to examine the first copy to see if it is satisfactory before printing the remaining copies Once all copies are printed the Verify Print job is automatically deleted from printer m
88. large quantities of customized paper refer to the Card Stock amp Label Guide Do not load wrinkled creased or damp paper Never mix media types within a tray Flex fan and straighten paper before you load it Do not overload the trays or the multipurpose feeder Make sure the stack height does not exceed the maximum height indicated Push all trays firmly into the printer after loading them Make sure the guides in the trays are properly positioned for the size paper you have loaded Do not send jobs to staple hole punch or offset for transparencies labels or card stock We recommend that transparencies labels card stock and envelopes not be sent to the optional mailbox or optional finisher These specialty media types should be sent to the standard bin If an optional finisher or mailbox is attached make sure the printer and option are correctly aligned For alignment instructions see the instruction sheet that came with your option Make sure all cables that connect the high capacity feeder or finisher to the printer are correctly attached For more information see the instruction sheet that came with your option If a jam should occur clear the entire paper path For more information see Clearing the entire paper path Tips for successful printing 47 Media specifications NC Media is paper card stock transparencies labels and envelopes The last four are sometimes referred to as specialty media The p
89. let is working e The printer is turned on e The printer cable is securely attached to the printer and the host computer print server option or other network device Printing multi language PDFs Symptom Cause Solution Some maintenance and The documents contain 1 Open the document you want to print in Adobe Acrobat troubleshooting unavailable fonts 2 Click the printer icon documents do not print Ras The Print dialog box appears 3 Check the Print as image box Note For Acrobat 7 x or later click the advanced button to display the Print as Image option 4 Click OK Troubleshooting 87 Troubleshooting Solving printing problems Symptom The operator panel display is blank or displays only diamonds Cause The printer self test failed Solution Turn the printer off wait about 10 seconds and turn the printer back on Performing Self Test appears on the display When the test is completed the Ready message is displayed If the messages do not appear turn the printer off and call for service The message Error reading USB drive appears when using a USB device The USB device you are using may not be supported or has an error Only specific USB flash memory devices are supported For information regarding tested and approved USB flash memory devices see the Lexmark Web site at www lexmark com Jobs do not print The printer is not ready to receive data Make
90. litt v lle n kym tt m lle lasers teilylle KLASS 1 LASER APPARAT VARNING Om apparaten anv nds p annat s tt n i denna bruksanvisning specificerats kan avn ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 Notices 107 Notices Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770 795 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Statement of Limited Warranty C780 C780n C782 C782n printer Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark
91. llers under the image transfer unit Note Any image printed will not be fused to the page Clearing the entire paper path 68 Clearing paper jams Area T1 1 If clearing Area B did not clear the jam then carefully open tray 1 Remove any jams Note Make sure the paper is pushed all the way down into the tray 2 Close tray 1 Area E 1 Pull the duplex tray E completely out Look inside and remove any paper caught in the rollers Also look up inside as some jams may be above the rollers 2 Reinstall the duplex mechanism in the printer Area T lt x gt 1 If you cannot clear all the 500 sheet drawer jams from Area C a Carefully open trays 2 through 4 all 500 sheet trays and remove jams Note Make sure the paper is pushed all the way down into the tray b Close trays 2 through 4 2 If you cannot clear the 2000 sheet drawer jam from Area C a Open the 2000 sheet drawer b Remove any jams and then close the 2000 sheet drawer Clearing the entire paper path 69 Clearing paper jams Area J 1 Remove the duplex tray J 2 Remove any jams and then reinstall the tray Area K 1 Open the lower right access door 2 Remove any jams and then close the door Area L 1 Open the upper right access door 2 Remove jams from the rollers and then close the door Clearing the entire paper path 70 Clearing paper jams Clearing ma
92. luding interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology 8 Services Lexmark International Inc 740 West N
93. modifying the color of the object in a software application The software application Help section provides instructions for modifying the color of an object Manual Color Correction may be necessary to utilize the selected color conversion table for the particular object Which Color Samples pages to use for a particular color matching problem depends on the Color Correction setting being used Auto Off or Manual the type of object being printed text graphics or images and how the color of the object is specified in the software application RGB or CMYK combinations When the printer Color Correction setting is set to off the color is based on the print job information no color conversion is implemented The following table identifies which Color Samples pages to use Color specification of Classification of Printer Color Color Samples pages to print object being printed object being printed Correction setting and use for color matching RGB Text Auto sRGB Vivid Manual Manual Color RGB Text Setting Graphic Auto sRGB Vivid Manual Manual Color RGB Graphics Setting Image Auto sRGB Display Manual Manual Color RGB Image Setting CMYK Text Auto US CMYK or EURO CMYK Manual Manual Color CMYK Text Setting Graphic Auto US CMYK Manual Manual Color CMYK Graphics Setting Image Auto US CMYK Manual Manual Color CMYK Image Setting Note The Color Samples pages are not useful if the software applicati
94. nally or repeatedly For more information about MarkVision Messenger refer to the Software and Documentation CD that shipped with your printer Configuring printer alerts 86 77 Troubleshooting NC Online customer support Customer support is available on the Lexmark Web site at www lexmark com Calling for service When you call for printer service describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number See the label behind the toner waste container door of the printer for this information The toner waste container door is on the left side of the printer The serial number is also listed on the menu settings page For more informations see Printing a menu settings page For service in the U S or Canada call 1 800 Lexmark 1 800 539 6275 For other countries regions visit the Lexmark Web site at www lexmark com Note When calling for service call from the location of the printer Checking an unresponsive printer If your printer is not responding first make sure e The power cord is plugged into the printer and a properly grounded electrical outlet e The electrical outlet is not turned off by any switch or breaker e The printer is not plugged into any surge protectors uninterrupted power supplies or extension cords e Other electrical equipment plugged into the out
95. nd Vinyl 300 g m 92 lb Not 300 g m 92 300 g m 92 Not supported liner supported Ib liner Ib liner Envelopes Sulfite wood free 60 to 105 g m Not Not Not supported Not supported or up to 100 16 to 28 lb supported supported cotton bonds bond 4 Paper weighing less than 75 g m 20 Ib bona is limited to simplex printing only at less than 60 relative humidity 2 This paper weight in any source is not supported for duplex two sided printing 3 For 60 to 176 g m 16 to 47 lb bond paper grain long fibers are recommended For papers heavier than 176 g m 47 lb bond grain short is recommended 4 Pressure sensitive area must enter the printer first 5 100 cotton content maximum weight is 90 2g m 24 Ib bond 6 105 g m 28 Ib bond envelopes are limited to 25 cotton content Identifying media sources and specifications 58 Media specifications Media capacities Legend 3 supported 8 unsupported Optional Optional Optional 500 sheet Multipurpose 2000 sheet envelope banner Media type tray feeder tray drawer tray Paper 500 100 sheets 2000 8 8 sheets Card stock varies varies 8 8 8 Paper labels 200 varies 8 8 8 Vinyl labels 200 varies 8 8 8 Transparencies 350 varies 8 8 8 Envelopes 8 10 of Com 10 8 60 8 Banner paper 8 8 8 8 50 Based on 20 lb paper Capacity will vary depending on weight and type of media
96. nd then click Print and Hold Note If you have difficulty finding Print and Hold gt Confidential Print click Help and see the topic Confidential Print or Print and Hold and then follow the driver instructions Enter a User Name and PIN 5 Send your job to the printer Go to the printer when you are ready to retrieve your confidential print job and follow the At the printer steps Macintosh 1 From a word processor spreadsheet browser or other application select File gt Print 2 In the Copies amp Pages or General pop up menu choose Job Routing a When using Mac OS 9 if Job Routing is not a choice on the pop up menu select Plug in Preferences gt Print Time Filters b Turn down the disclosure triangle to the left of Print Time Filters and select Job Routing c Inthe pop up menu choose Job Routing 3 In the radio group select Confidential Print Printing confidential jobs 42 Printing 4 Enter a User Name and PIN 5 Send your job to the printer Go to the printer when you are ready to retrieve your confidential print job and follow the At the printer steps At the printer 1 Press W until y Held jobs appears and then press VD 2 Press W until y Confidential jobs appears and then press VD 3 Press W until the y appears next to your user name and then press O 4 Enter your PIN For more information see Entering a personal identification number PIN 5 Press W until y appears next to the
97. ntil you get to the Ready state Holding a job in the printer When sending a job to the printer you can specify in the driver that you want the printer to hold the job in memory When you are ready to print the job you must go to the printer and use the operator panel menus to identify which held job you want to print Note Print and Hold functions require a minimum of 128MB available printer memory We recommend a minimum of 256MB available printer memory and a hard disk Printing and deleting held jobs Once held jobs are stored in printer memory you can use the printer operator panel to specify what you want to do with one or more of the jobs You can select either Confidential Job or Held Jobs Repeat Print Reserve Print and Verify Print jobs from the Job Menu If you select Confidential Job you must enter the personal identification number PIN you specified in the driver when you sent the job For more information see Printing confidential jobs Linking output bins 41 Printing From either the Confidential Job or the Held Jobs menu items you have several choices e Print All e JobName1 e JobName2 e Delete All Note Confidential jobs will also be an option if confidential jobs are present Printing confidential jobs The term held job refers to any type of print job that can be initiated by the user at the printer This includes a confidential job a verify print job a reserve print job a repeat print job a bookmark
98. ny existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility O 2006 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark MarkNet and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries Optralmage is a trademark of Lexmark International Inc PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands Details relating to compatibility are included in the Technical Reference Other trademarks are the property of their respective owners Safety information SAVE THESE INSTRUCTIONS e Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible CAUTION Do not set up this product
99. o not remove the USB flash memory device from the USB Direct interface until the document has finished printing The document prints If you leave the drive in the printer after leaving the initial USB menu screen you can still print files on the drive as held jobs For more information see Printing confidential jobs Canceling a print job Canceling a job from the printer operator panel Note For more information about the operator panel see Understanding the printer operator panel If the job you want to cancel is printing and Busy appears on the display press W until y Cancel a job appears and then press Y The message Cancel Pending appears until the job is canceled Canceling a job from a computer running Windows Canceling a job from the taskbar When you send a job to print a small printer icon appears in the right corner of the taskbar 1 Double click the printer icon A list of print jobs appears in the printer window 2 Select the job you want to cancel 3 Press the Delete key on the keyboard Canceling a job from the desktop 1 Minimize all programs to reveal the desktop 2 Double click the My Computer icon 3 Double click the Printers icon A list of available printers appears Canceling a print job 30 Printing 4 Double click the printer you selected when you sent the job A list of print jobs appears in the printer window 5 Select the job you want to cancel Press the Delete key on the keyboard
100. oad it into the printer Selecting preprinted forms and letterhead Use the following guidelines when selecting preprinted forms and letterhead paper for the printer e Use grain long papers for best results for 60 to 90 g m weights e Use only forms and letterhead printed using an offset lithographic or engraved printing process e Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must withstand temperatures of 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based should meet these requirements latex inks might not When in doubt contact the paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Storing paper 50 Media specifications Printing on letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers Page orientation is important when printing on letterhead Use the following table for help when loading letterhead in the media sources Media source or process Print side Top of page Trays Printed letterhead face down Letterhead goes toward the left of the tray Duplex two sided printing Printed letterhead face up Letter
101. of print material only Do not use it as a shelf excess weight may damage it 3 Align the mounting brackets on the bottom of the mailbox with the slots in the top of the printer and then lower the mailbox into place Installing a 5 bin mailbox 13 Installing and removing options 4 Attach the printer top cover to the mailbox Installing a 5 bin mailbox 14 Installing and removing options Installing a StapleSmart finisher Your printer supports a StapleSmart finisher See the information sheet included with the finisher for detailed installation instructions Installing memory and option cards CAUTION If you are installing memory or option cards sometime after setting up the printer turn the printer off A and unplug the power cord before continuing If you have any other devices connected to the printer turn them off as well and unplug any cables going to the printer Removing the system board access cover 1 2 3 4 Locate the access cover on the back of the printer Remove the four access cover screws two at top two at bottom Remove the access cover Use the illustration to locate the connector for the card you want to install So Option card gt connector Firmware and P flash memory E gt card connectors Memory card connector NE eses e sesses a e E O aret E E Y El 5 aaa ESBeSeeesoe se
102. on both ends of the connector away from the card Pull the card straight out of the connector B Y NA 5 Place the card in its original packaging or wrap the card in paper and store it in a box A O N 6 Reinstall the system board access cover For more information see Reinstalling the system board access cover Removing memory and option cards 22 Installing and removing options Removing an option card Complete the following steps to remove an internal print server Coax Twinax Adapter Parallel Interface Card or Serial Interface Card Warning Option cards are easily damaged by static electricity Touch something metal on the printer before you touch an option card 1 Remove the system board access cover For more information see Accessing the printer system board 2 Locate the option card 3 Remove the screw that secures the card to the system board connector slot e Eg E oQ e slau fafndale 4 Gently pull the card out of the connector 5 If you saved the metal plate that covers the connector slot and you do not plan to insert another card attach the plate a Slide the clip side of the plate in first making sure the clip end covers the groove on the system board b Use the screw to secure the other end o
103. on does not specify colors with RGB or CMYK combinations Additionally certain situations exist where the software application or the computer operating system adjusts the RGB or CMYK combinations specified in the application through color management The resulting printed color may not be an exact match of the Color Samples pages Solving color quality problems 99 Troubleshooting What are Detailed Color Samples and how do access them This information applies to network models only Detailed Color Samples are pages similar to the default pages of color samples accessible from the Quality Menu on the printer operator panel or from the Configuration Menu in the printer Embedded Web Server The default color samples accessed by these methods have an increment value of 10 percent for Red R Green G and Blue B values Collectively these values are known as RGB color If the user finds a value on the pages that is close but would like to scan more colors in a nearby area the user can use the Detailed Color Samples to input the desired color value and a more specific or lower increment value This lets the user print multiple pages of colored boxes that surround a specific color of interest To access the pages of Detailed Color Samples use the printer Embedded Web Server interface Select the Color Samples option within the Configuration Menu Nine color conversion table options and three buttons called Print Detailed and Reset are
104. operly Be sure to remove the top A jam occurs Rubber feed rollers do not turn to advance paper and bottom sheets of each ream of paper that is loaded Check the following e The power cord is plugged firmly into the back of the high capacity feeder e The power cord is plugged into an outlet e The outlet has power Consistent misfeeds or jams in the feeder Try the following e Flex the paper e Turn the print media over Check the following e Feeder is properly installed Paper is loaded correctly Paper is not damaged Paper meets specifications Guides are positioned correctly for the paper size selected Service messages A service message indicates printer failure that may require service Turn the printer off wait about 10 seconds and then turn the printer on If the error recurs write down the error number the problem and a detailed description Call 1 800 LEXMARK for service Solving option problems 91 Troubleshooting Solving paper feed problems Symptom Paper frequently jams Cause You are using paper that does not meet the printer specifications Solution Use recommended paper and other specialty media See the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com for detailed specifications For information that can help prevent jams from occurring see Avoiding jams You have loaded too much paper or too many
105. opriate jam message will be displayed on the printer operator panel If you select Show areas on the operator panel you can view one or more images to help you clear the jam 23 13 Paper jam S Show areas 2 pages jammed y Show duplex Continue Show rear door y Show areas 1 Open manual feed door See the diagram on page 65 for an overview of the paper path and areas where jams may occur The path varies depending on the paper source and output bins Clearing paper jams 64 Clearing paper jams Access doors and trays The following illustrations show areas where jams can occur Area A Multipurpose feeder 250 yy Paper Jam Area B Left access door beside tray 1 200 yy Paper Jam 24 lt x gt yy Paper Jam Area C Paper input options 500 sheet drawer or 2000 sheet drawer 24 lt x gt yy Paper Jam Area D Front access door 201 yy Paper Ja Area T1 Standard tray Tray 1 200 yy Paper Jam 241 yy Paper Jam Area E Duplex mechanism 230 yy Paper Jam Area T lt x gt Paper input options 500 sheet trays or 2000 sheet tray 24 lt x gt yy Paper Jam Area M Mailbox 27 lt x gt yy Paper Jam Area L Upper right access door redrive area 201 yy Paper Jam 202 yy Paper Jam Area K Lower right access door fuser area 201 yy Paper Jam 202 yy Paper Jam Area J Duplex tray 230 yy Paper Jam Access doors and trays 65 Clearing pap
106. ous emissions Check with the manufacturer or vendor to determine whether the paper chosen is acceptable for laser printers When loading paper note the recommended print side on the paper package and load paper accordingly For more information see Loading the trays Paper characteristics The following paper characteristics affect print quality and reliability It is recommended that these guidelines are followed when evaluating new paper stock For detailed information see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Weight The printer can automatically feed paper weights from 60 to 176 g m 16 to 47 Ib bond grain long Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 90 g m 24 Ib bond grain long paper To use paper narrower than 182 x 257 mm 7 2 x 10 1 in it is recommended that the weight be greater than or equal to 90 g m 24 Ib bond Media specifications 48 Media specifications Curl Curl is the tendency of media to curve at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold and dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness The degree of smoothness of pape
107. perating and displays 2 lt xx gt yy Paper Jam and a message to clear certain printer areas After you have cleared the following areas make sure all printer covers doors and trays are closed and then press Go to resume printing Note The printer also displays lt x gt Pages Jammed Be sure to remove all the jammed pages before pressing Go Area A 1 If you are using the multipurpose feeder release the levers on each side of the feeder to lay it flat 2 Press the pick assembly release lever and remove all media and jams 3 Return the feeder to its working position and reload your media Area B 1 Open the left access door until it latches open 2 Remove all visible media Note Remove any torn media from the printer 3 Close the door Note Open Tray 1 and make sure the entire media stack is pushed all the way down into the tray Clearing the entire paper path 67 Clearing paper jams Area C 1 If you have one or more optional 500 sheet drawers a Open the 500 sheet drawer access door Hold the door down while removing jams Note Make sure the entire paper stack is loaded correctly and pushed all the way down into the tray b Close the door 2 Ifyou have an optional 2000 sheet drawer a Open the 2000 sheet drawer access door Pull the jam down and out of the rollers b Close the door Area D 1 Open the front access door 2 Hold down the front access door Remove jams in the ro
108. product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Taiwan BSMI notice ERE al a OR FIRE FIRE OSE EAR TE SAAR FSS eA Japanese VCCI notice RMI COFNIVBRREN TSUBA ROBES MEUTHNET CORE JIA A RAMEE TT Ret RE CRASS ea ee ae ADS ER eee SKIBRENSCEMHVET VCCI A CORE FRUELESEREE BEM BBS VOC O ARETES lt DIAMARAHRE CT COREARERM CHAT CERA E Eco NA COMBIMARMEMBICAREBTSELIBR ENSECEMHVETF Korean MIC statement Al Sol 01 21271 X SST OS BT7 HSH Er Aa 717 ATs YESA717 0171715 LESS AUS Re a 7 7 0124 Hho Xp E AP SAME o BS Fe SHl SHEHA Bho ER pop E Salah 2 Hole 783802 rol ath Notices 102 Notices Without a network cable or high capacity output finisher installed Federal Communications Commission FCC compliance information statement The Lexmark C780 C780n C782 and C782n types 5061 200 5061 210 5061 400 and 5061 410 has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received inc
109. ptional finish Legend 3 o z 3 a ptional finisher 3 supported with size sensing 3 S z 2 t supported without size sensing EN A a D e lt 7 Qa gt Oo 8 unsupported 5 O gt 5 E a 3 2 2 2 a 5 2 2 2 E E 3 Media si Y 2 me Le 2 Q E aguas S es al al al al g Dimensions 10 e e e e e 77 A3 297 x 420 mm 8 8 8 8 8 8 8 8 8 8 11 7 x 16 5 in A4 210 x 297 mm 3 t 3 3 8 8 3 3 3 3 8 27 x 11 7 in A5 148 x 210 mm 3 t 3 3 8 8 8 3 3 3 5 83 x 8 27 in JIS B4 257 x 364 mm 8 8 8 8 8 8 8 8 8 8 10 1 x 14 3 in JIS B5 182 x 257 mm 3 t 3 3 8 8 3 3 3 3 7 17 x 10 1 in Letter 215 9 x 279 4 mm 3 t 3 3 8 8 3 3 3 3 8 5 x 11 in Legal 215 9 x 355 6 mm 3 t 3 3 8 8 3 3 3 3 8 5 x 14 in Executive 184 2 x 266 7 mm 3 t 3 3 8 8 3 3 3 3 7 25 x 10 5 in Folio 216 x 330 mm t t 8 3 8 8 3 3 3 3 8 5 x 13 in Statement 139 7 x 215 9 mm t t 8 3 8 8 8 3 3 8 5 5 x 8 5 in Tabloid 279 x 432 mm 8 8 8 8 8 8 8 8 8 8 11 x 17 in Universal 69 85 x 127 mm to t t 8 t 8 8 8 3 3 3 215 9 x 1219 2 mm 2 75 x 3 5 in to 11 69 x 48 in Supported as selected paper with tray size sensing turned off in the appropriate trays When selected the page is formatted for 215 9 x 355 6 mm 8 5 x 14 in unless otherwise specified Identifying media sources and specifications 54 Media sizes and support continued Legend 3 supported with size sensing t
110. queeze the paper guide lever and slide the guide until it lightly touches the side of the stack 7 If you are loading a different type of media than was previously loaded in the tray change the Paper Type setting for that tray on the operator panel For more information see Printing on specialty media transparencies labels other Loading the multipurpose feeder 38 Printing Printing on specialty media transparencies labels other Follow these instructions when you want to print on media such as transparencies card stock glossy paper labels or envelopes 1 Load the media as specified for the tray you are using For help see any of the following Loading the trays Loading the multipurpose feeder 2 Set the Paper Size and Paper Type for the multipurpose feeder MP Feeder Size and MP Feeder Type to the correct value for the print media you loaded Note Paper Size cannot be adjusted when auto size sensing is enabled Auto size sensing is enabled by default for printer trays but is not available for the multipurpose feeder Press 07 on the operator panel a b Press v until you see y Paper Menu c Press Y d Press v until you see y Paper Size Type e Press Y f Press v until you see y MP Feeder Size Type g Press Y h Press v until the y appears next to the media size you loaded i Press Y i j Press Y ti you see y MP Feeder Size Type k Press Y y l Press y until y appears next to the med
111. r detailed information on label printing characteristics and design see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications When printing on labels Set the Paper Type menu item to Labels in the Paper Menu Set the Paper Type from the printer operator panel the printer driver or from MarkVision Professional Do not load labels together with paper or transparencies in the same source mixing media can cause feeding problems Do not use label sheets with a slick backing material Do not print within 1 mm 0 04 in of the die cut Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and cartridge warranties Use labels that can withstand temperatures of 230 C 446 F without sealing excessive curling wrinkling or releasing hazardous emissions Do not print within 1 mm 0 04 in of the edge of the label of the perforations or between die cuts of the label Do not use label sheets that have adhesive to the edge of the sheet Zone coating of the adhesive at least 1 mm 0 04 in away from edges is recommended Adhesive material contaminates the printer and could void the warranty If zone coating of the adhesive is not possible remove a 3 mm 0 125 in strip on the leading and driver edge and use a non oozing adhesive Storing p
112. r directly affects print quality If the paper is too rough the toner does not fuse to the paper properly resulting in poor print quality If the paper is too smooth it can cause paper feeding or print quality issues Smoothness needs to be between 100 and 300 Sheffield points however smoothness between 150 and 250 Sheffield points produces the best print quality Moisture content The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly Leave the paper in its original wrapper until it is time to use it This limits the exposure of the paper to moisture changes that can degrade its performance Condition paper while it is still in the original wrapper To condition it store it in the same environment as the printer for 24 to 48 hours before printing to let the paper stabilize in the new conditions Extend the time several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period because of the mass of material Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 to 90 g m 16 to 24 Ib bond paper grain long fibers are recommended Fiber content Most high quality xerographic paper is made from 100 chemically pulped wood This cont
113. rinter is Ready and lets you know if any trays are low Selecting Status Supplies on the display will open the Status Supplies screen where you can view the status of the various trays and open the supplies screen to view the current status of your print cartridge Ready Tray 1 Low Tray 2 N Status Supplies y Status Supplies y View supplies Held jobs Ready Tray 1Low SS View supplies C Dm M at Y ias K V Cyan Toner OK Magenta Toner OK Maintaining the printer 60 Maintaining the printer Conserving supplies Several settings in your application software or on the display let you conserve toner and paper For more information on changing these settings see the Menus and Messages Guide Supply Menu selection item What the setting does Toner Toner Darkness in the Lets you adjust the level of toner released on a sheet of print media The Settings gt Quality Menu values range from 1 lightest setting to 5 darkest setting Color toner Color Saver in the Settings gt Prints colors less vividly to conserve your color toner Quality Menu Print media Multipage Print in the Causes the printer to print two or more page images on one side of a Settings gt Finishing Menu sheet Values for Multipage Print are 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up and 16 Up Combined with the duplex setting Multipage Print lets you print up to 32 pages on one sheet of paper 16 images on the front and 16 on the back
114. rinter provides high quality printing on a variety of media A number of things must be considered concerning media before printing This chapter provides information to help make media selections and how to care for media Media guidelines Selecting the appropriate media for the printer helps avoid printing problems The following sections contain guidelines for choosing the correct media for the printer For detailed information about media characteristics see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Paper To ensure the best print quality and feed reliability use 90 g m 24 Ib xerographic grain long paper Business papers designed for general business use may also provide acceptable print quality The default Paper Weight setting in the Paper Menu is Normal For paper less than 20 Ib bond 75 g m choose the Light setting For 28 lb bond to 47 Ib bond 105 g m to 175 g m choose the Heavy setting We recommend Lexmark part number 12A5950 letter size glossy paper and Lexmark part number 12A5951 A4 size glossy paper Always print several samples before buying large quantities of any type of media When choosing any media consider the weight fiber content and color The Laser printing process heats paper to high temperatures of 230 C 446 F for non MICR applications Use only paper able to withstand these temperatures without discoloring bleeding or releasing hazard
115. s 2i Hard disk Qe y connector alla Installing a StapleSmart finisher 15 Installing and removing options Installing a memory card Follow the instructions in this section to install a printer memory card Memory cards must have 100 pin connectors Note Memory cards designed for other Lexmark printers may not work with your printer 1 Remove the system board access cover For more information see Removing the system board access cover Warning Memory cards are easily damaged by static electricity Touch something metal on the printer before you touch a card 2 Unpack the memory card Avoid touching the connection points along the edge of the card Save the packaging Http Jc EEE Memory card __ connector 5 E i Notch Connection exam points Info folnbola t a 3 Push open the latches on both ends of the memory connector 4 Align the notches on the bottom of the card with the notches on the connector 5 Push the memory card firmly into the connector until the latches on either end of the connector snap into place EE ES Sy oo seems J E EEE It may require some force to fully seat the card 6 Make sure each latch fits over the notch on the end of the card Installing memory and option cards 16 Installing and removing options Installing an option added firmware card Follow th
116. sure Ready or Power Saver appears on the display before sending a job to print Press Y to return the printer to the Ready state The specified output bin is full Remove the stack of paper from the output bin and then press Y The specified tray is empty Load paper in the tray You are using the wrong printer driver or are printing to a file e Verify that you selected the printer driver associated with the Lexmark C780 C782 e If you are using a USB port make sure you are running Windows Vista Windows 2000 Windows XP or Windows Server 2003 and using a Windows Vista Windows 2000 Windows XP or Windows Server 2003 compatible printer driver Your MarkNet N8000 series internal print server is not set up properly or is not connected properly Verify that you have properly configured the printer for network printing See the Software and Documentation CD or go to the Lexmark Web site for information You are using the wrong interface cable or the cable is not securely connected Make sure you are using a recommended interface cable Make sure the connection is secure Held jobs do not print A formatting error has occurred The printer has insufficient memory e Print the job Only part of the job may print e Delete the job e Free up additional printer memory by scrolling through the list of held jobs and deleting others you have sent to the printer The prin
117. t in one motion Do not pull one side and then the other 3 Place the card in its original packaging or wrap the card in paper and store it in a box Reinstalling the system board access cover 1 Align the slots at the top of the access cover with the screws near the top of the printer 2 Slide the cover up under the top cover lip as far as it will go and then tighten the screws at the top of the cover 3 Insert and tighten the four screws to the bottom of the cover RO o od OCA o OOO Ro SSS ROSS Sooo Boeseeeessss gt ceense a ese osease osose c 4 Reconnect all cables on the back of the printer 5 Plug in the printer power cord 6 Turn the printer on Removing memory and option cards 25 O Printing y oo Understanding the printer operator panel The printer operator panel has a four line back lit gray scale display that can show both graphics and text The Back Menu and Stop buttons are located to the left of the display the navigation buttons are located below the display and the numeric pad is located to the right of the display ES 000 Back 000 a Stop Numeric pad USB Direct
118. ter has received invalid data Delete the job Job takes longer than expected to print The job is too complex Reduce the complexity of your print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Page Protect is set to On Set Page Protect to Off from Print Recovery For more information see the Menus and Messages Guide Solving printing problems 88 Symptom Job prints from the wrong tray or on the wrong paper or specialty media Troubleshooting Cause The operator panel menu settings do not match the media loaded in the tray Solution Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray and what is set on the printers operator panel Incorrect characters print You are using an incompatible parallel cable If you are using a parallel interface make sure you are using an IEEE 1284 compliant parallel cable We recommend Lexmark part number 1329605 10 ft or 1427498 20 ft for the standard parallel port The printer is in Hex Trace mode If Ready Hex Trace appears on the display you must exit Hex Trace mode before you can print your job Turn the printer off and back on to exit Hex Trace mode Tray linking does not work Large jobs do not collate Tray linking is not configured properly Collate is not set to On
119. the printer 43 entering from the driver 42 Power Saver adjusting 80 preprinted forms 50 Print and Hold function see held jobs 41 print server installing printer memory option removing 22 printer system board 21 accessing 21 closing 25 problems incorrect characters print 89 job didn t print 88 job prints 89 from wrong tray 89 on wrong paper or specialty media 89 large jobs do not collate 89 mailbox 89 frequent jams 89 operator panel 88 blank 88 Index displays black diamonds 88 v paper feed blank pages in output bin 92 frequent jams 92 jammed page does not reprint 92 Paper Jam message remains after clearing jam 92 print time seems long 88 tray linking does not work 89 unexpected page breaks 89 R removing firmware card 25 flash memory option 22 option cards 23 printer memory option 22 repeat print 44 reserve print 44 S safety information 2 Secure mode 82 security 81 sensing special sizes 85 Serial Interface Card 20 Simple Network Management Protocol 81 size sensing 85 sizes media 7 3 4 Monarch 55 stack height maximum multipurpose feeder 38 trays 1 2 3 34 36 Stop button 27 storing 46 media 53 paper 46 supplies 46 supplies print cartridge 61 storing 46 system board accessing 15 T transfer roller ordering 63 tray linking 40 U unpacking memory cards 16 option cards 20 USB Direct interface 29 USB flash memory device 29 112 verify print 44
120. tons are used to move within a screen such as El gt moving from one menu index item to another They are also used to scroll through text that will not fit on the screen The Select button is used to initiate action on a selection Press Select to select an item to submit a configuration item or to start or cancel a job USB Direct interface The host USB Direct interface on the operator panel is used to plug in a USB flash memory device and print PDF and supported graphic files gif jpeg jog bmp png tiff tif pcx and dcx files Note A USB port is located on the back of the printer to connect a host computer Understanding the printer operator panel 27 Printing Button Function Numeric pad The numeric pad consists of numbers a pound sign and a backspace button The 5 button has a raised bump for non visual orientation The numbers are used to enter numeric values for items like quantities or PINs The backspace is used to delete the number to the left of the cursor Pressing the backspace multiple times will delete additional entries Note The pound sign is not used 0800 The display panel shows messages and graphics describing the current state of the printer and indicating possible printer problems you must resolve The top line of the display is the header line If applicable it will contain the graphic Status Supplies indicating the Back button c
121. tured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer The use of grain long card stock is recommended Storing media Use the following guidelines for proper media storage These help avoid media feeding problems and uneven print quality For best results store media in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Most label manufacturers recommend printing in a temperature range of 18 to 24 C 65 to 75 F with a relative humidity of 40 to 60 Store cartons of media on a pallet or shelf rather than directly on the floor When storing individual packages of media out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl Do not place anything on top of the media packages Storing media 53 Media specifications Identifying media sources and specifications The following tables provide information on standard and optional sources including the media sizes available from the Paper Size menu and supported weights Note If a media size not listed needs to be used select the next larger size For detailed information on label printing characteristics and design see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Media sizes and support o ke 5 ia o 0 E O
122. twork Ports 4 Click SNMP SNMPv3 authentication and encryption has three levels of support Setting security using the Embedded Web Server EWS 81 Administrative support e No authentication and no encryption e Authentication with no encryption e Authentication and encryption Note Only the selected level and later may be used to communicate Supporting IPSec Internet Protocol Security IP Security protocol provides authentication and encryption of communications at the network layer allowing all application and network communications over the IP protocol to be secure IPSec can be set up between the printer and up to five hosts using both IPv4 and IPv6 To configure IPSec through the Embedded Web Server 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click IPSec Two types of authentication are supported for IPSec Shared Key Authentication Any ASCII phrase shared among all the participating hosts This is the easiest way to configure when only a few hosts on the network use IPSec e Certificate Authentication Allows any hosts or subnet of hosts to authenticate for IPSec Each host must have a public private key pair Validate Peer Certificate is enabled by default requiring each host to have a signed certificate and the authority certificate must be installed
123. ty Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights
124. type Toner Alarm Lets you choose how the printer Off The printer displays a message and responds when toner is low continues printing Single The printer stops printing displays a gt message and activates the selected alarm Continuous type If multiple attendance conditions are pending the alarm only sounds when the first message is displayed No additional alarms sound as subsequent attendance conditions arise Selecting Auto Continue may affect how the printer alerts execute This setting defines how long the printer waits after displaying a message before it resumes printing Using MarkVision Professional MarkVision Professional the network printer management utility indicates when it is time to replace supplies and points out actual or potential problems When a printer needs attention it alerts the network administrator with a detailed graphic of the printer showing the cause for the alert for example an empty paper tray For more information about MarkVision Professional refer to the Software and Documentation CD that shipped with your printer Using MarkVision Messenger MarkVision Messenger lets you create Actions that execute specific commands whenever messages like Tray x Missing or 88 Toner Low appear on the display For example you can create an Action that sends an e mail to the administrator when the printer runs out of paper Actions can be set up to occur automatically as well as conditio
125. ure multiple times until the print remains faded When the print remains faded replace the print cartridge Have a new cartridge available when the current one no longer prints satisfactorily Conserving supplies 61 Maintaining the printer The following is a list of cartridges you can order C780 C782 C782 e Black print cartridge e Black high yield print cartridge e Cyan print cartridge e Cyan extra high yield print cartridge e Magenta print cartridge e Magenta extra high yield print cartridge e Yellow print cartridge e Yellow extra high yield print cartridge e Black high yield print cartridge e Black extra high yield Return Program print e Cyan high yield print cartridge cartridge Magenta high yield print cartridge e Cyan extra high yield Return Program print e Yellow high yield print cartridge cartridge e Black Return Program print cartridge e Magenta extra high yield Return Program print e Cyan Return Program print cartridge cartridge e Magenta Return Program print cartridge e Yellow extra high yield Return Program print e Yellow Return Program print cartridge cartridge e Black high yield Return Program print cartridge e Cyan high yield Return Program print cartridge e Magenta high yield Return Program print cartridge e Yellow high yield Return Program print cartridge Toner waste container When an 82 Waste toner box nearly full message appears on the display you should order a new toner waste container To order a new ton
126. y service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at http support lexmark com Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not w
127. zum GS Zeichen Modell Lexmark C780 C780n C782 C782n Ger tetyp 5061 200 5061 210 5061 400 and 5061 410 Postanschrift Lexmark Deutschland GmbH Postfach 1560 63115 Dietzenbach Adresse Lexmark Deutschland GmbH Max Planck StraBe 12 63128 Dietzenbach Telefon 0180 564 56 44 Produktinformationen Telefon 01805 00 01 15 Technischer Kundendienst E Mail internet lexmark de Die folgenden Messungen wurden gem ISO 7779 durchgef hrt und gem ISO 9296 gemeldet Durchschnittlicher Schallpegel dB A in 1 m Umkrei Drucken 52 dBA Leerlauf 30 dBA German GS mark notice Machine type 5061 200 5061 210 5061 400 5061 410 Mailing address Lexmark Deutschland GmbH Postfach 1560 Notices 104 Notices 63115 Dietzenbach Physical address Lexmark Deutschland GmbH Max Planck StraBe 12 63128 Dietzenbach Phone 0180 564 56 44 Produktinformationen Telefon 01805 00 01 15 Technischer Kundendienst E mail internet lexmark de The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 1 meter average sound pressure dBA Printing 52 dBA Idling 30 dBA Product energy consumption The following table documents the power consumption characteristics of the product Mode Description Power consumption Printing The product is generating hard 650 W copy output from electronic inputs Ready The product is wa

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