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Lexmark 2I1 Printer User Manual

1. 2 Remove any jams from the accumulator Accumulator knob Rotate the accumulator knob counterclockwise to move the paper down 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 120 Clearing jams 3 Close the stapler door 4 Roll the finisher toward the printer until the finisher locks to the docking pins You hear a click when the finisher locks into position 5 Press WI 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 121 Clearing jams Check Area I This message indicates a jam in one of the output areas of the finisher To clear area I 1 Open the finisher top cover and remove any jams 2 Close the top cover 3 Push the latch in and hold it Latch A Roll the finisher away from the printer 5 Release the latch 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 122 Clearing jams 6 Open the stapler door 7 Remove any jams from the accumulator Accumulator knob Rotate the accumulator knob counterclockwise to move the paper down 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 123 Clearing jams 8 Close the stapler door 9 Roll the finisher toward the printer until the finisher locks to the docking pins You hear a click when the finishe
2. Finisher bin 1 Only A4 and Letter sizes may be fed to finisher bin 2 Identifying media sources and specifications 78 Media specifications Media sizes and support continued Legend y supported Xx unsupported Media size Dimensions 550 sheet trays Multipurpose feeder Optional high capacity feeder Optional duplex unit Optional finisher Universal 69 85x127mmto x s x x x 297 x 1219 2 mm 2 75 x 3 5 in to 11 69 x 48 in Banner 297 x 914 mm x v x x x 11 69 x 36 in Banner 297 x 1219 2 mm x J x x x 11 69 x 48 in 7 3 4 Envelope 98 4 x 190 5 mm x y x x x Monarch 3 875 x 7 5 in 9 Envelope 98 4 x 225 4 mm x v x x x 3 875 x 8 9 in Com 10 104 8 x 241 3 mm x v x x x Envelope 4 12 x 9 5 in DL Envelope 110 x 220 mm x v x x x 4 33 x 8 66 in C5 Envelope 162 x 229 mm x v x x x 6 38 x 9 01 in B5 Envelope 176 x 250 mm x v x x x 6 93 x 9 84 in Other 104 8mmx 210mm X J x x x Envelope to 215 9 mm x 355 6 mm 4 125 in x 8 27 in to 8 5 in x 14 in This size setting formats the page or envelope for 297 0 x 1219 2 mm 11 7 x 48 in unless the size is specified by the software application Measurements apply to simplex single sided printing only For duplex two sided printing the minimum size is 139 7 x 210 mm 5 50 x 8 27 in This size setting formats the page or envelope for 216 0
3. 9 10 11 12 13 Press KS on the operator panel Press Press Press Press Press Press Press Press Press Press Press Press EK EK EK EK EK ER until you see d Paper Menu until you see d Paper Size Type until you see d Tray lt x gt Size Type until the d appears next to the envelope size you loaded until you see d Tray lt x gt Size Type until the d appears next to the envelope type you loaded The printer returns to the Ready state Once the trays you selected are loaded with the same size and type of print media select the same Paper Type setting in the Paper Menu for these sources Linking trays 68 Printing To disable tray linking set the Paper Type to a unique value in each one of the trays If all the trays do not have the same type of print media when they are linked you could mistakenly print a job on the wrong paper type Tips for successful printing Storing print media Properly storing the media helps ensure trouble free printing Use the following guidelines For best results store media in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of paper on a pallet or shelf rather than directly on the floor If you store individual packages of paper out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl Do not place anything on top of the paper packages Avoiding paper j
4. Print Time Filters b Turn down the disclosure triangle to the left of Print Time Filters and select Job Routing c Inthe pop up menu select Job Routing 3 Inthe radio group select Confidential Print 4 Enter a User Name and PIN 5 Send your job to the printer Go to the printer when you are ready to retrieve your confidential print job and follow the At the printer steps on page 56 Printing confidential and held jobs 56 Printing At the printer 1 Press W until d Held jobs appears and then press WI 2 Press W until d Confidential jobs appears and then press V 3 Press W until the V appears next to your user name and then press V 4 Enter your PIN For more information see Entering a personal identification number PIN 5 Press W until the d appears next to the job you want to print and then press WI Note After your job prints it is deleted from printer memory Entering a personal identification number PIN When you select Confidential Job from the Held job menu the following prompt appears on the display after you select your user name S Enter PIN 1 Use the numeric pad to enter the four digit PIN associated with your confidential job Note As you enter the PIN asterisks appear on the display to ensure confidentiality If you enter an invalid PIN the Invalid PIN screen appears e To reenter the PIN make sure d Try again appears and then press V e To cancel press W until d Cancel appears
5. relative humidity 2 This paper weight in any source is not supported for duplex two sided printing 3 For 60 to 176 g m 1 6 to 47 lb bond paper grain long fibers are recommended For papers heavier than 176 g m 47 lb bond grain short is recommended 4 Pressure sensitive area must enter the printer first 5 100 cotton content maximum weight is 90 2g m 24 Ib bond 6 105 g m 28 Ib bond envelopes are limited to 25 cotton content Identifying media sources and specifications 80 Media specifications Media types and weights continued Legend y supported Xx unsupported Media Card stock paximum grain long Index Bristol Media weight 550 sheet trays 163 g m2 90 Ib Multipurpose feeder 163 g m2 90 Ib Tag 163 g m2 100 Ib 163 g m2 100 Ib Cover Card stock maximum grain short Index Bristol 199 g m2 110 Ib 199 g m2 110 Ib Tag 176 g m2 65 Ib 203 g m2 125 Ib 176 g m2 65 Ib 203 g m2 125 Ib Cover 216 g m2 80 Ib 216 g m2 80 Ib Transparencies Laser printer 161 to 192 g m2 43 to 51 Ib bond 161 to 192 g m2 43 to 51 Ib bond Labels maximum2 Paper 180 g m2 199 g m2 48 Ib bond 53 Ib bond Envelopes Sulfite wood free or up Inapplicable 60 to 105 g m to 100 cotton bonds WE 5 E Ib on l Paper weighing less than 75 g m 20 Ib
6. you must clear the entire paper path and then press to clear the message and resume printing The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto however the Auto setting does not guarantee the page will print Identifying jams When the printer jams the appropriate jam message will be displayed on the printer operator panel If you select Show Areas on the operator panel you can view one or more images to help you clear the jam Sy eg Paper Tam S Show areas SSES Show A Continue ShowC d Show areas A C MPF J Show MPF 1 Remove print media adjust width guides See the diagram on page 96 for an overview of the paper path and areas where jams may occur The path varies depending on the paper source and output bins Clearing jams 95 Clearing jams Identifying jam areas The following illustration shows the path that print media travels through the printer The path varies depending on the input sources you are using 200 Paper Jam 200 Paper Jam Check Area I Check Areas A B 250 P 200 Paper Jam 50 Paper Jam Check Area G 200 Paper Jam Check Areas C 200 Paper Jam Check Area F 200 Paper Jam Check Area D 249 Paper Jam Ti T2 T3 depending on configuration T4 241 Paper Jam 200 Paper Jam 242 Paper Jam Check Area E 200 Paper Jam Check Area H
7. 243 Paper Jam 244 Paper Jam Identifying jam areas 96 Clearing jams Understanding jam messages The following table lists the jam messages that can occur and the action necessary to clear the message The jam message indicates the area where the jam occurred However it is best to clear the entire paper path to ensure you have cleared all possible jams 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF This message identifies the areas A F MPF or T1 T5 you need to check to remove the paper or to clear the message The display alternates between 200 Paper Jam lt x gt Pages Jammed and Check Areas A F T1 5 MPF Jam message Jam message Check Area A Check Area G Check Area B Check Area H Check Area C Check Area Check Area D Check MP Feeder Check Area E Check tray x with 241 244 Paper Jam message Check Area F Check tray x with 249 Paper Jam message Note If there is a paper jam when you turn the printer on the second line of the 200 Paper Jammessage is blank To resolve the message you must clear all paper from the paper path Understanding jam messages 97 Clearing jams Check Area A This message indicates a paper jam in the transfer belt area To clear area A 1 Complete the steps to open the top cover Note If you need instructions on how to open the top cover see Open the top cover Photodeveloper Warning Never touch the photodeve
8. Canada Cet appareil est conforme a la sp cification RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne peut engendrer aucune interf rence et 2 il doit accepter toute interf rence qu il re oit y compris celles qui peuvent alt rer son fonctionnement European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC 73 23 EEC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment Compliance is indicated by the CE marking CE A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support Lexmark International S A Boigny France Notices 157 Notices This product satisfies the limits of EN 55022 Class A safety requirements of EN 60950 radio spectrum requirements of ETSI EN 300 330 1 and ETSI EN 300 330 2 and the EMC requirements of EN 55024 ETSI EN 301 489 1 and ETSI EN 301 489 3 English Hereby Lexmark International Inc declares that this Short Range Device is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Finnish Val
9. Connects to an optional MarkNet N8000 series internal print server to add US or international 802 11g wireless printing capability Note The network models ship with an Ethernet print server already installed You need a small Phillips screwdriver to install these options 1 Remove the system board access cover see Removing the system board access cover 2 Remove the screw from the metal plate that covers the connector slot and then lift the plate off Save the screw Warning Option cards are easily damaged by static electricity Touch something metal such as the printer frame before you touch an option card 3 Unpack the option card Save the packing materials Installing an option card 32 Installing and removing options 4 Align the connector on the option card with the connector on the system board The cable connectors on the side of the option card must fit through the connector slot 5 Push the option card firmly into the option card connector Installing an option card 33 Installing and removing options Reinstalling the system board access cover After you finish installing cards on the printer system board reinstall the system board access cover 1 Align the holes on the access cover with the screws on the printer 2 Place the cover against the printer and slide it down 3 Tighten the eight screws Align
10. IPv4 and IPv6 To configure IPSec through the Embedded Web Server 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click IPSec Two types of authentication are supported for IPSec e Shared Key Authentication Any ASCII phrase shared among all the participating hosts This is the easiest way to configure when only a few hosts on the network use IPSec e Certificate Authentication Allows any hosts or subnet of hosts to authenticate for IPSec Each host must have a public private key pair Validate Peer Certificate is enabled by default requiring each host to have a signed certificate and the authority certificate must be installed Each host must have its identifier in the Subject Alternate Name of the signed certificate Note After a device is configured for IPSec with a host IPSec is required for any IP communication to take place Using Secure mode You can configure the TCP and UDP ports to one of three modes e Disabled Never allows network connections to this port e Secure and Unsecure Allows the port to remain open even in Secure mode e Unsecured Only Allows the port to only open when the printer is not in Secure mode Note A password must be set to enable Secure mode Once enabled only the ports set to Secure and Unsecure will be open To configure the
11. Secure mode for TCP and UDP ports from the Embedded Web Server 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click TCP IP Port Access Note Disabling ports will disable function on the printer Setting security using the Embedded Web Server EWS 134 Administrative support Using 802 1x Authenticating 802 1x port authentication allows the printer to join networks that require authentication before allowing access 802 1x port authentication can be used with the WPA Wi Fi Protected Access feature of an optional internal wireless print server to provide WPA Enterprise security support Support for 802 1x requires the establishment of credentials for the printer The printer must be known to the Authentication Server AS The AS will allow network access to devices presenting a valid set of credentials which typically involves a name password combination and possibly a certificate The AS will allow network access to printers presenting a valid set of credentials You can manage the credentials by using the Embedded Web Server of the printer To use certificates as part of the credentials 1 2 3 4 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http jp_address Click Configuration Un
12. Settings Page Device Statistics Network Setup Page Network x Setup Page Profiles List Defaults Setup Menu Finishing Menu Quality Menu Utilities Menu PDF Menu Custom Types Print Quick Ref PostScript Menu Universal Setup NetWare Setup Page PCL Emul Menu Bin Setup Print Fonts PPDS Menu Print Directory HTML Menu Print Demo Image Menu Security Help Max Invalid PIN Print All Job Expiration Color Quality Print Quality Printing Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Learning about the printer 7 Learning about the printer Understanding the printer operator panel The operator panel on your printer is a 4 line backlit gray scale display that can show both graphics and text The Back Menu and Stop buttons are located to the left of the display the navigation buttons are located below the display and the numeric pad is located to the right of the display Display panel Back __ bee Menu e Stop Numeric pad USB Direct interface Indicator light Select button Navigation buttons Translations label If English is not your native language peel the backing off the translations label that shipped with your printer and affix it inside the front door as shown The label serves as a guide for interpreting the operator panel buttons Understanding the printer operator
13. Windows Me or Windows NT Note Install the printer software before connecting the USB cable 1 Insert the drivers CD If the CD does not launch automatically click Start gt Run and type D Setup exe in the Run dialog where D is the letter of the CD ROM drive Note USB support is not available for Windows NT operating systems Installing drivers for local printing 11 Installing drivers for local printing 2 Click Install Printer and Software Note Some Windows operating systems require that the user has administrative access to install printer drivers on the computer 3 Click Agree to accept the license agreement 4 Select Suggested and click Next The Suggested option is the default installation for local and network attached setup To install utilities change settings or customize device drivers select Custom and follow the instructions on the screen 5 Select Local Attach and click Finish Follow the instructions on the screen It may take some time for the drivers to load 6 Close the drivers CD installer application 7 Connect the USB cable and turn on the printer The Plug and Play screen appears and a printer object is created in the printers folder of the computer Using Windows 95 and Windows 98 first edition 1 Turn on the computer 2 Insert the drivers CD If the CD launches automatically click Exit to return to the Add Printer Wizard 3 Click Start gt Settings gt Printers and double c
14. amount of red green and blue light needed to reproduce a particular color What is CMYK color Cyan magenta yellow and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature For example cyan and yellow can be combined to create green Printing presses inkjet printers and color laser printers create colors in this manner CMYK color is a method of describing colors by indicating the amount of cyan magenta yellow and black needed to reproduce a particular color How is color specified in a document to be printed Software applications typically specify document color using RGB or CMYK color combinations Additionally they commonly let users modify the color of each object in a document Since the procedures to modify colors vary depending on the application see the software application Help section for instruction How does the printer know what color to print When a user prints a document information describing the type and color of each object in the document is sent to the printer The color information is passed through color conversion tables that translate the color into appropriate amounts of cyan magenta yellow and black toner needed to produce the desired color The object type information lets different color conversion tables be used for different types of objects For example it is possible to apply one type of color conversion table to text while applying a differ
15. an optional hard disk Unexpected page breaks occur The job has timed out Set Print Timeout to a higher value from the Setup Menu See the Menus and Messages Guide for more information Solving printing problems 140 Troubleshooting Solving option problems If an option does not operate correctly after it is installed or if it quits working e Turn the printer off wait for about 10 seconds and turn the printer on If this does not fix the problem unplug the printer and check the connection between the option and printer e Print the menu settings page and check to see if the option is listed in the Installed Options list If the option is not listed reinstall it See Printing the menu settings page for more information e Make sure the option is selected in the software application you are using For Macintosh computer users Make sure the printer is set up in Chooser The following table lists printer options and suggested corrective actions for related problems If the suggested corrective action does not fix the problem call your service representative Option Action Drawers e Make sure the connection between drawers and the printer is secure e Make sure the print media is loaded correctly Duplex unit Make sure the connection between the duplex unit and the printer is secure If the duplex unit is listed on the menu settings page but print media jams when it enters or exits t
16. and durability depend on the transparency used Always print samples on the transparencies being considered for use before buying large quantities Lexmark recommends Lexmark Part Number 12A8240 letter size transparency and Lexmark Part Number 12A8241 for A4 size transparency The Paper Type setting should be set to Transparency to help prevent jams See Paper Type in the Menus and Messages Guide on the publications CD for detailed information about this setting Check with the manufacturer or vendor to determine whether the transparencies are compatible with laser printers that heat transparencies to 230 C 446 F Use only transparencies that are able to withstand these temperatures without melting discoloring offsetting or releasing hazardous emissions For detailed information see the Card Stock amp Label Guide which is available on the Lexmark Web site at www lexmark com publications Envelopes Try a sample of any envelopes in consideration for use with the printer before buying large quantities See Loading the multipurpose feeder for instructions on loading envelopes When printing on envelopes e To achieve the best possible print quality use only high quality envelopes that are designed for use in laser printers Storing paper 74 Media specifications Set the Paper Source in the Paper Menu based on the source in use set the Paper Type to Envelope and select the correct envelope size from the operator panel the
17. and then press D 2 Press W until the d appears next to the job you want to print and then press V Note After your job prints it is deleted from printer memory Printing and deleting held jobs Held jobs such as Verify Print Reserve Print Repeat Print Bookmarks and USB flash memory files differ in function and do not require a PIN to print the job These jobs are printed or deleted from the printer operator panel Verify Print If you send a Verify Print job the printer prints one copy and holds the remaining copies you requested in printer memory Use Verify Print to examine the first copy to see if it is satisfactory before printing the remaining copies Once all copies are printed the Verify Print job is automatically deleted from printer memory Reserve Print If you send a Reserve Print job the printer does not print the job immediately It stores the job in memory so you can print the job later The job is held in memory until you delete it from the Held Jobs menu Reserve Print jobs may be deleted if the printer requires extra memory to process additional held jobs Printing confidential and held jobs 57 Printing Repeat Print If you send a Repeat Print job the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later You can print additional copies as long as the job remains stored in memory Note Repeat Print jobs are automatically deleted from
18. be any name to associate with the printer such as Color1 1lab4 After the port is created this name appears in the list of available ports d Enter the IP address in the text box Note If the IP address is unknown print a network setup page and look under the TCP IP heading For help see Printing a network setup page and Verifying the IP settings 8 Print a test page to verify printer installation Windows 19 Installing drivers for network printing Shared printing using Windows NT 4 0 Windows 2000 Windows XP or Windows Server 2003 Note Install the printer software before connnecting the USB cable After connecting the printer to a Windows NT 4 0 Windows 2000 Windows XP or Windows Server 2003 computer which will act as a server follow these steps to configure the network printer for shared printing Server Printer i a m emm Clients 1 Install a custom printer driver a Launch the drivers CD b Click Install Printer and Software c Click Agree to accept the license agreement d Select Suggested and click Next The Suggested option is the default installation for local and network attached setup To install utilities change settings or customize device drivers select Custom and follow the instructions on the screen e Select Local Attach and click Finish Follow the instructions on the screen It ma
19. bond is limited to simplex printing only at less than 60 relative humidity 2 This paper weight in any source is not supported for duplex two sided printing Se 60 to 176 g m 16 to 47 lb bond paper grain long fibers are recommended For papers heavier than 176 g m 47 Ib bond grain short is recommended 4 Pressure sensitive area must enter the printer first 5 100 cotton content maximum weight is 90 2g m 24 Ib bond 6 105 g m 28 Ib bond envelopes are limited to 25 cotton content Identifying media sources and specifications 81 Media specifications Media capacities Legend y supported K unsupported Optional high Multipurpose capacity Optional Optional Media type 550 sheet tray feeder feeder finisher bin 1 finisher bin 2 Paper 550 sheets 100 sheets 3000 100 1000 Card stock 40 sheets 11 x 100 Paper labels 40 11 x 30 x Vinyl labels x 11 x 30 x Transparencies 20 7 x 50 x Envelopes x 10 of Com 10 x 10 x Based on 20 Ib paper 30 sheets of 90 Ib card stock or 25 sheets of 110 Ib card stock Tray linking Tray linking enables the automatic linking feature for trays when the same size and type of media is loaded in multiple sources The printer automatically links the trays when one tray is empty media feeds from the next linked tray For example if the same size and type of media is loaded in tray 1 and tray 2 the printer selects media from tr
20. brightness or contrast or press W to decrease the brightness or contrast N OO o fF Go M When the adjustment is complete press WI This saves this setting as the new user default and the printer returns to Ready Disabling operator panel menus Since many people could be using the printer an administrator may choose to lock the operator panel menus to keep others from changing menu settings from the operator panel To disable the operator panel menus so that changes cannot be made to the printer default settings 1 Turn the printer off Note Disabling the operator panel menus does not prevent access to Print and Hold functionality 2 Press and hold V and gt while turning the printer on 3 Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display 4 Press W until d Panel Menus appears and then press V 5 Press W until d Disable appears and then press V The following messages appear briefly Submitting Selection and Disabling Menus The operator panel returns to Panel Menus 6 Press W until d Exit Config Menus appears and then press O Activating Menu Changes appears The menus are disabled Resetting the Printer appears briefly followed by a clock The operator panel then returns to Ready Administrative support 130 Administrative support Enabling operator panel menus Turn the printer off
21. capacity feeder provides an additional input of 3 000 sheets of paper Note Do not load any print media other than paper in the high capacity feeder To load the high capacity feeder 1 Open the top cover The paper guides are set at the factory and may already be configured for your paper size 2 Inspect the position of the paper guides If the paper guides are correctly set for the size of paper you are loading go to step 6 on page 66 If not continue with step 3 WW VAM Note The high capacity feeder must be properly adjusted for A4 or Letter size paper If the paper guides are in the wrong position you may experience paper feeding problems Loading the high capacity feeder 65 Printing 3 Loosen the left and right paper guide thumbscrews MN VAN S VAAN 4 Slide the guides left or right to the correct position for the paper size you are loading A4 or Letter OM 5 Tighten the left and right paper guide thumbscrews 6 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges of the stack on a level surface Loading the high capacity feeder 66 Printing 7 Place the paper against the paper guides with the print side up Note Do not exceed the maximum stack height Overfilling the tray
22. click Print Center or Printer Setup Utility Note A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www lexmark com 4 Do one of the following e Ifthe USB attached printer appears in the Printer List quit Print Center or Printer Setup Utility A queue has been created for the printer e He USB attached printer does not appear in the Printer List make sure the USB cable is properly connected and the printer is turned on After the printer appears in the Printer List quit Print Center or Printer Setup Utility Creating a desktop printer icon Mac OS 9 x 1 Install a PostScript Printer Description PPD file on the computer a Insert the drivers CD b Double click Classic and double click the installer package for the printer Note A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer c Choose the language needed for use and click Continue d Click Continue after viewing the Readme file e Click Continue after viewing the license agreement and click Agree to accept the terms of the agreement f On the Easy Install screen click Install All the necessary files are installed on the computer g Click Close when installation is complete Note A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www lexmark com 2 Doone of the following e For Mac OS 9 0 Open Apple LaserWriter
23. dieses Short Range Device in bereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999 5 EG befindet BMWi Hiermit erkl rt Lexmark International Inc die bereinstimmung des Ger tes Short Range Device mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999 5 EG Wien Greek Me tnv Tapouoa Lexmark International Inc SnAwvel oTi Short Range Device ouppoppwverTai TIPOO TIO OUOIWSEIO ATTAITNOEIO KAI TIO AOITTEG OXETIKEO SlaTagElo TNO OSNyiao 1999 5 EK Italian Con la presente Lexmark International Inc dichiara che questo Short Range Device conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Spanish Por medio de la presente Lexmark International Inc declara que el Short Range Device cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Portuguese Lexmark International Inc declara que este Short Range Device est conforme com os requisitos essenciais e outras provis es da Directiva 1999 5 CE Czech Lexmark International Inc t mto prohla uje e tento v robek s typov m oznacen m Short Range Device vyhovuje z kladn m po adavkum a dal m ustanoven m smernice 1999 5 ES kter se na tento v robek vztahuj Hungarian Lexmark International Inc
24. e For Mac OS 9 1 9 x Open Applications and click Utilities 3 Double click Desktop Printer Utility 4 Select Printer USB and click OK 5 Inthe USB Printer Selection section click Change If the printer does not appear in the USB Printer Selection list make sure the USB cable is properly connected and the printer is turned on 6 Select the name of the printer and click OK The printer appears in the original Printer USB window 7 Inte PostScript Printer Description PPD File section click Auto Setup Make sure the printer PPD now matches the printer in use 8 Click Create and click Save 9 Specify a printer name and click Save The printer is now saved as a desktop printer Macintosh 15 Installing drivers for local printing UNIX Linux Local printing is supported on many UNIX and Linux platforms such as Sun Solaris and Red Hat The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at www lexmark com The UNIX Linux User s Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments All the printer driver packages support local printing using a parallel connection The driver package for Sun Solaris supports USB connections to Sun Ray appliances and Sun workstations Visit the Lexmark Web site at www lexmark com for a complete list of supported UNIX and Linux platforms UNIX Linux 16 Installing dr
25. jams 4 Open the duplex unit covers 4 Wy OA EES 6 Close the duplex unit covers 5 Remove the jam 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 107 Clearing jams 7 Push the duplex unit until it stops 8 Close the access door 9 Press V check and clear all paper from the paper path If the paper jam message continues 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 108 Clearing jams Removing small size paper from the duplex unit When printing on both sides of A5 or other small size paper you may need to partially remove the duplex unit to clear the jam 1 Turn off the printer 2 Open the duplex unit door 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 109 Clearing jams 3 Loosen the two screws shown 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 110 5 Remove jam from the duplex unit inlet 6 Slide the duplex unit in Clearing jams 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 111 Clearing jams 7 Align the thumbscrews on the duplex unit with the holes in the printer 8 Tighten the thumbscrews to secure the duplex unit 9 Close the duplex unit door 10 Press O 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5
26. may cause paper jams 8 Press the paper tray button WAAR MAMM l VM GE The paper tray lowers so you can load another 500 sheets of paper Note If there is only a partial stack of paper in the tray the paper low sensor will not allow the tray to go down Add more paper to lower the tray 9 Place the paper against the paper guides with the print side up 10 Repeat step 8 and step 9 until you have filled the tray or loaded the desired quantity Loading the high capacity feeder 67 11 Printing Close the top cover Make sure the high capacity feeder is pushed completely against the printer Linking trays Tray linking enables the automatic linking feature for trays when you load the same size and type of print media in multiple sources The printer automatically links the trays when one tray is empty print media feeds from the next linked tray For example if you have the same size and type of print media loaded in tray 2 and tray 4 the printer selects print media from tray 2 until it becomes empty and then the printer automatically feeds print media from the next linked tray tray 4 By linking all five trays you effectively create a single source with a capacity of 4 000 sheets If you load the same size print media in each tray make sure the print media is all the same type in order to link the trays To set the paper type or size 1 2 3 4 5 6 7 8
27. message remains after clearing jam 143 print time seems long 139 tray linking does not work 140 unexpected page breaks 140 R repeat print 57 reserve print 57 S safety information 2 Secure mode 134 security 133 Sending a job to print 51 side guide 60 Simple Network Management Protocol 133 Size Sensing 58 sizes media 7 3 4 Monarch 79 standard tray 6 statement size 58 storing media 77 paper 69 supplies fuser 87 print cartridge 87 transfer belt 87 T toner soiled clothing 92 transparencies loading input tray 60 162 tray linking 68 82 U UNIX 15 24 USB Direct interface 52 USB flash memory device 52 V verify print 57 W width guide 60 Windows 11 18 GO LZ EO UOISIAAY pavunouue IJUN jenuapyuon YIeWXET
28. of Lexmark International Inc PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and the printer emulates the functions corresponding to the commands PostScript is a registered trademark of Adobe Systems Incorporated PostScript 3 is Adobe Systems designation of a set of printer commands language and functions included in its software products This printer is intended to be compatible with the PostScript 3 language This means the printer recognizes PostScript 3 commands used in various application programs and the printer emulates the functions corresponding to the commands Details relating to compatibility are included in the Technical Reference Other trademarks are the property of their respective owners Safety information e Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible CAUTION Do not set up this product or make any electrical or cabling connections such as the power cord or telephone during a lightning storm e Refer service or repairs other than those described in the operating instructions to a professional service person e This product is designed tested and appro
29. operator panel MENUS cccceeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseesseeenaeeeeeeees 130 Enabling operator panel menus ccccseeeeecceeeeeeeenseeeeeeeeeeeneeeeneeeeeeeeeseesseeaeseeeeeeees 131 Restoring factory default settings E 131 Adjusting Power EE 132 Encrypting the diSk sees eases sarees caver cccpaceceashcccciacyesietgaswacedl cexseieascecannantacadectecccaumnt 132 Setting security using the Embedded Web Server EWS ceeeceeeeeeeeeereeeeeeneeees 133 Quick start gege E E E 136 Eeer 137 Chapter 10 Troubleshooting s sssssssssunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnna 138 Eelere 138 Checking an unresponsive printer EE 138 Printing multiple language PDFS cccccccseecensceeceeeseseeecceeeesssnssssceneneeeeneeesccenasanenes 138 Solving printing Probles ease DEENEN 139 Solving Option problems rissin deta cotati see ai e a sa EE ap aa r a 141 Solving paper feed problems AEN 142 Solving print quality problems Abu 144 Color duality information E 148 Quality E 148 Solving color quality problems vcs ccascsessdicesadacteansussenceantaciarnessyanendavlanananeicenaadeceaneucsanente 151 Als 155 d E 160 G0 LZ 0 UOISIAAY pavunouue nun jenuapyuon yieuxaT Learning about the printer CAUTION Do not set up this product or make any electrical or cabling connections such as the power cord or telephone during a lightning storm Configured models The following illustration
30. panel Learning about the printer The use of the buttons and the layout of the display panel are described in the following table Function Press the Back button to return to the last screen you viewed Note Changes made on a screen will not be applied if you press the Back button Press the Menu button to open the menu index Note The printer must be in the Ready state to access the menu index A message indicating the menus are unavailable will appear if the printer is not ready Press the Stop button to stop the mechanical operation of the printer After pressing Stop the message Stopping is displayed When the printer has stopped the status line in the operator panel will show Stopped and a list of options will appear Navigation buttons ES The Up and Down buttons are used to move up and down lists A When navigating through a list using the Up or Down button the cursor moves one line at a time Pressing the Down button at the bottom of the y screen changes the screen to the next whole page The Left and Right buttons are used to move within a screen such as moving 4 gt from one menu index item to another They are also used to scroll through text that will not fit on the screen The Select button is used to initiate action on a selection Press Select when VY the cursor appears next to the selection you want such as following a link submitting a configuration item or when you want to s
31. paper from a fresh package in the paper tray e Avoid textured paper with rough finishes Make sure the printer s paper type and paper weight settings match the type of paper you are using e Replace photodeveloper black alone or all other colors at once the transfer belt or the fuser Solving print quality problems 145 Troubleshooting Symptom Print too light The Toner Darkness setting is too light RGB Brightness is too bright or RGB Contrast is too high You are using paper that does not meet the printer specifications Color Saver is On Toner is low A toner cartridge is defective or has been installed in more than one printer Solution Select a different Toner Darkness setting RGB Brightness setting or RGB Contrast setting from the printer driver before sending the job to print Perform a Color Adjust in the Quality Menu Load paper from a new package Avoid textured paper with rough finishes Make sure the paper you load in the trays is not damp Make sure the printers paper type and paper weight settings match the type of paper you are using Turn Color Saver off Replace the toner cartridge Print too dark The Toner Darkness setting is too dark RGB Brightness is too dark or RGB Contrast is too high A toner cartridge is defective Select a different Toner Darkness setting RGB Brightness setting or RGB Contrast setting from the printer driver before sendi
32. plug your printer into a well grounded outlet on a non ground fault interrupter GFI circuit 3 Disconnect the USB or Ethernet cable from the printer If you have any other devices connected to the printer turn them off and unplug any cables going to the printer CAUTION This printer weighs 77 107 kg 170 235 Ib and requires four people to lift Anytime you move or lift the printer make sure you have enough people to help Use the handholds located on the sides to lift 4 Lift the printer and move it away from the optional drawer CAUTION An optional drawer weighs 18 5 kg 40 8 Ib Have someone help when lifting Removing an optional drawer 49 Installing and removing options 5 Lift the optional drawer Removing an optional drawer 50 Printing DC This chapter covers information about sending a job to print printing confidential jobs cancelling a print job printing a menu settings page a font list and a directory list This chapter also provides information on printing folio and statement size media For tips on paper jam prevention and print media storage see Avoiding jams or Storing print media Sending a job to print A printer driver is software that lets your computer communicate with your printer When you choose Print from a software application a window representing the printer driver opens You can then select the appropriate settings for the specific job you are sending to the printer Print setti
33. printer N Press W until d Held jobs appears and then press D Press W until the d appears next to your user name and then press V Press W until the d appears next to the type of action you want to perform Print All Jobs Delete All Jobs Print A Job Delete A Job Print Copies Press V Press W until the V appears next to the job you want and then press The job will print or be deleted according to the type of print job and action you selected Printing confidential and held jobs 58 Printing Printing folio and statement sizes Folio and statement sizes are not available in the Paper Size menu until Size Sensing is turned off To turn off Size Sensing 1 2 3 10 11 Make sure the printer is off Press and hold the V and gt buttons while you turn the printer on Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press v until d Size Sensing appears V Press W Tray 1 Sensing appears on the second line of the display Press and release A or v to select the input option for the folio or statement size paper D Press W The first line of the display shows the selected input option and the second line shows the current setting Press A or v to change the setting to Off Press V SAVED appears briefly on the display and then is replaced by Config Menu on the first line and Size Sensi
34. printer memory when the printer requires extra memory to process additional held jobs Windows From a word processor spreadsheet browser or other application select File gt Print 2 Click Properties If there is no Properties button click Setup and then click Properties 3 Depending on the operating system you may have to click the Other Options tab and then click Print and Hold Note If you have difficulty finding Print and Hold gt Held Jobs click Help and see the topic Held Jobs or Print and Hold then follow the driver instructions 4 Select the type of held job you want and then send your job to the printer Go to the printer when you are ready to retrieve your confidential print job and follow the At the printer steps on page 58 Macintosh 1 From a word processor spreadsheet browser or other application select File gt Print 2 Inthe Copies amp Pages or General pop up menu select Job Routing a When using Mac OS 9 if Job Routing is not a choice on the pop up menu select Plug in Preferences gt Print Time Filters b Turn down the disclosure triangle to the left of Print Time Filters and select Job Routing c Inthe pop up menu select Job Routing 3 Inthe radio group select the type of held job you want enter a user name and then send your job to the printer Go to the printer when you are ready to retrieve your confidential print job and follow the At the printer steps on page 58 At the
35. see Open the top cover Photodeveloper Warning Never touch the photodeveloper drum on the underside of the toner cartridge The paper may be covered with unfused toner which can stain garments 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 100 Clearing jams If banner paper is jammed in the fuser area lift the fuser release lever CAUTION The fuser may be hot Let it cool before touching it Pull the paper toward the inside of the printer until it is free of the fuser then remove the jam by rolling up the paper from inside the printer until the entire banner sheet is free To remove all other paper types jammed in the fuser area continue with step 3 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 101 Clearing jams 3 Grasp the fuser handles then press the fuser release buttons with your thumbs CAUTION The fuser may be hot Let it cool before touching it 4 Lift the fuser up and out of the printer Set it on a clean flat surface 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 102 Clearing jams 5 Open the standard tray and remove the green fuser screwdriver 6 Loosen the 2 red screws 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 103 7 10 11 12 13 14 Clearing jams Grasp the green tab and open the fuser access door Remove the jam Replace the fuser Replace the fus
36. symbol sets in printer memory RAM will be deleted Resources residing in flash memory or on the optional hard disk remain unaffected Make sure the printer is on and Ready appears on the display Press E on the operator panel p Zi Press W until d Settings appears and then press V Press W until d Setup Menu appears and then press V Press W until d Factory Defaults appears and then press V Press W until d Restore Now appears and then press V The message Restoring Factory Defaults appears followed by the Ready message When you select Restore No other button actions are available on the operator panel while Restoring Factory Defaults appears All menu settings return to the factory default values except The operator panel Display Language setting in the Setup menu Al settings in the Parallel menu Serial menu Network menu and USB menu Enabling operator panel menus 131 Administrative support Adjusting Power Saver To adjust the Power Saver setting oa fF Go M Make sure the printer is on and Ready appears on the display Press ES on the operator panel Press W until d Settings appears and then press V Press W until d Setup Menu appears and then press V Press W until d Power Saver appears and then press WI Using the numeric pad or the right and left arrows on the operator panel enter the number of minutes for the printer to wait before entering Power Saver The settings available ra
37. the finisher Aligning the optional finisher 38 Installing and removing options 2 Loosen the guide rail thumbscrews 3 Rotate the adjustment knobs as needed to align the holes in the finisher with the pins To raise the finisher rotate the adjustment knobs clockwise To lower the finisher rotate the adjustment knobs counterclockwise 4 Roll the finisher toward the printer until the finisher locks to the docking plate pins You hear a click when the finisher locks into position If the pins go into the holes but the finisher did not lock to the pins see Aligning the sides of the finisher Otherwise go to Aligning the top of the finisher Aligning the optional finisher 39 Installing and removing options Aligning the sides of the finisher gt je 1 Loosen the guide rail thumbscrews Aligning the optional finisher 40 Installing and removing options If you previously lowered or raised the guide rail plate the thumbscrews will already be loose 2 Rotate the rear adjustment knobs to equally align the top and bottom of the finisher with the printer To move the top of the finisher closer to the printer rotate the adjustment knobs clockwise To move the top of the finisher away from the printer rotate the adjustment knobs counterclockwise 3 Roll the finisher toward the printer until the finisher locks to the docking plate pins You hear a click when the finisher lock
38. x 355 6 mm 8 5 x 14 in unless the size is specified by the software application Finisher bin 1 Only A4 and Letter sizes may be fed to finisher bin 2 Identifying media sources and specifications 79 Media specifications Media support by type for optional features Legend y supported x unsupported Optional high 550 sheet Multipurpose capacity Optional Optional Media trays feeder feeder duplex finisher Paper v v v Card stock v v x x v Transparencies y v x x v Banner x x x i Paper labels v v x x v Envelopes x J x x y Glossy paper v v x v v 1Output Banner size paper to Finisher Bin 1 only Media types and weights Legend y supported Xx unsupported Media weight Media 550 sheet trays Multipurpose feeder Paper Xerographic or business 60 to 74 9 g m2 grain long 60 to 74 9 g m2 grain long paper 16 to 19 9 lb bond 2 16 to 19 9 lb bond 2 Used for simplex printing Xerographic or business 75 to 176 g m2 75 to 176 g m2 paper grain long grain long Used for duplex printing 20 to 47 Ib bond 20 to 47 Ib bond Glossy papers Book 88 to 176 g m2 88 to 176 g m2 grain long grain long 60 to 120 Ib book 60 to 120 Ib book Cover 162 to 176 g m2 162 to 176 g m2 grain long grain long 60 to 65 Ib cover 60 to 65 Ib cover Paper weighing less than 75 g m 20 Ib bond is limited to simplex printing only at less than 60
39. 2 1 0 1 2 3 4 5 make subtle color adjustments to Bi printed output by increasing or Magenta oe Nee decreasing the amount of toner 5 is maximum increase being used for each color plane Yellow individually Black Reset Defaults Sets values for Cyan Magenta Yellow and Black to 0 zero Color Samples To assist users in selecting colors sRGB Display Prints RGB samples using to be printed Users can print sRGB Display color conversion tables color samples pages for each of SC 7 the RGB and CMYK color sRGB Vivid Prints RGB samples using conversion tables used in the sRGB Vivid color conversion tables printer Display True Black Prints RGB samples using The color samples pages consist Display True Black color conversion of a series of colored boxes along tables with the RGB or CMYK 3 combination that creates the color Vivid Prints RGB samples using Vivid color observed for each particular box conversion tables These pages can be useful in helping users decide which RGB Off RGB Color conversion is implemented or CMYK combinations to use in their software applications to US CMYK Prints CMYK samples using create the desired printed color US CMYK color conversion tables output Euro CMYK Prints CMYK samples using Note The printer Embedded Web Euro CMYK color conversion tables Server interface which is only available on network models Vivid CMYK Prints CM
40. 2 authorized supplies dealers 85 automatic size sensing 68 82 automatic tray linking 68 82 B binding duplex 83 C card stock loading 60 card stock guidelines 77 characteristics media 70 letterhead 73 confidential jobs 56 entering a PIN 56 entering user name 55 sending 56 D disabling operator panel menus 130 duplex binding 83 duplex two sided printing definition 82 from trays 83 selecting 83 Duplex Bind 83 duplex unit printing definition 82 using 82 E electrical emission statement 156 Embedded Web Server 133 emission statement 156 enabling operator panel menus 131 envelope sizes 7 3 4 Monarch 79 F FCC statement 156 folio size 58 G guidelines media 70 paper storing 69 printing letterhead 74 H held jobs confidential jobs 56 entering a PIN 56 entering user name 55 overview 55 types of 55 high capacity feeder clearing jams in 126 128 removing 46 successful printing in 69 Internet Protocol Security 134 J jams avoiding 69 84 L labels guidelines 76 letterhead 73 guidelines 73 loading input tray 64 page orientation 74 printing 74 linking 68 82 trays 68 82 Linux 15 24 load line 60 64 loading print media card stock 60 letterhead input tray 64 paper input tray 60 multipurpose feeder 61 transparencies input tray 60 lock feature security 135 M Macintosh 14 22 54 56 maintaining the printer 85 ordering a print cartridge 87 maximum stack height 64
41. 2000 If the printer is active on the network a reply is sent After the TCP IP settings are assigned and verified install the printer on each network computer Windows In Windows environments network printers can be configured for direct printing or shared printing Both network printing methods require the installation of a printer driver and the creation of a network printer port Supported printer drivers e Windows system printer driver e Lexmark custom printer driver System drivers are built into Windows operating systems Custom drivers are available on the drivers CD Updated system and custom drivers are available on the Lexmark Web site at www lexmark com Supported network printer ports e Microsoft Standard TCP IP port Windows 2000 Windows XP and Windows Server 2003 e LPR Windows NT 4 0 e Lexmark Enhanced TCP IP port Windows 98 SE Me Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 For basic printer functionality install a system printer driver and use a system network printer port such as an LPR ora Standard TCP IP port The system printer driver and port allow for a consistent user interface for use with all the printers on the network However using a custom printer driver and network port provides enhanced functionality such as printer status alerts Verifying the IP settings 18 Installing drivers for network printing Follow the steps for the printing configuration and operat
42. Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950 Radio interference notice Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Japanese VCCI notice CORRS HRUBRAFERES A EMA Mee E Ee DIAMARBAHFECT CORBSRERM CREAT SERRMSESNS BOF CEMHVEF COBAMSHAEMBICHRKERTSE IER ENSCEMHVET Notices Notices Korean MIC statement If this symbol appears on your product the accompanying statement is applicable c This equipment has undergone EMC registration as a business product It should not be used in a residential area The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS G 1234 J 100003 for the indirect connections to the public telecommunications systems in the United Kingdom Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 1 meter average sound pressure dBA Base Base Network Network with options DTN 57 Printing 53 55 Idling 45 45 45 Power Saver 33 33 33 ENERGY STAR The EPA ENERGY STAR Office Equipment program is a partnership effort with office equipment manufacturers to pro
43. LEXMARK Lexmark C920 User s Guide March 2005 www lexmark com Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2005 Lexmark International Inc All rights reserved 740 West New Circle Road Lexington Kentucky 40550 Edition March 2005 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Department F95 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A In the United Kingdom and Eire send to Lexmark International Ltd Marketing and Services Department Westhorpe House Westhorpe Marlow Bucks SL7 3RQ Lexmark may use or di
44. MPF 112 Clearing jams Check Area E This message indicates a jam in the top middle or bottom optional drawer paper path area Note If you have a high capacity feeder pull the feeder away from the printer 1 Open the jam access door on the top optional drawer 2 Remove the jam 3 Close the jam access door 4 Repeat these steps for jams in the middle and bottom drawers 5 Press V If the paper jam message continues check and clear all paper from the paper path 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 113 Clearing jams Check Area F 1 Pull the high capacity feeder away from the printer 2 Open the jam access door on the top optional drawer 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 114 Clearing jams 3 Remove any jams 4 Close the jam access door 5 Slide the high capacity feeder until the feeder locks to the docking frame When the feeder is in the correct position you hear a click 6 Press V If the paper jam message continues check and clear all paper from the paper path 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 115 Clearing jams Check Area G This message indicates a jam in the input area of the finisher To clear area G 1 Open the finisher top cover and remove any jams 2 Close the top cover 3 Press Check Area H This message indi
45. Paper Jam 1 Pull out the tray indicated on the display J i a 24 lt x gt Paper Jam Check Tray lt x gt 126 Clearing jams 3 Close the tray 4 Press V If the paper jam message continues check and clear all paper from the paper path 24 lt x gt Paper Jam Check Tray lt x gt 127 Clearing jams 249 Paper Jam Check Tray lt x gt A 249 Paper Jam Check Tray lt x gt message indicates a jam has occurred in the high capacity feeder Note If you have an optional printer cabinet the high capacity feeder will be identified as tray 3 1 Open the top cover 2 Remove the jam 24 lt x gt Paper Jam Check Tray lt x gt 128 Clearing jams 3 Close the top cover 4 Press V S 24 lt x gt Paper Jam Check Tray lt x gt 129 Administrative support ke NNN Adjusting operator panel brightness and contrast The LCD operator panel contrast and brightness can be adjusted through the Utilities menu For more information see the Menus and Messages Guide The LCD Brightness and LCD Contrast settings are adjusted separately To change the LCD Brightness or LCD Contrast settings 1 Make sure your printer is on Press gt on the operator panel Press W until d Settings appears and then press WI Press W until d Utilities Menu appears and then press V Press W until d appears next to the LCD setting you want to change and then press V Press A to increase the
46. Press and hold V and while turning the printer on Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press W until d Panel Menus appears and then press V Press W until d Enable appears and then press V The following messages appear briefly in succession Submitting Selection and Enabling Menus The operator panel returns to Panel Menus Press W until d Exit Config Menus appears and then press V Activating Menu Changes appears The menus are enabled Resetting the Printer appears briefly followed by a clock The operator panel then returns to Ready Restoring factory default settings When you first enter the printer menus from the operator panel you may notice an asterisk to the left of a value in the menus This asterisk indicates the factory default setting These settings are the original printer settings Factory defaults may vary for different regions When you select a new setting from the operator panel Submitting Selection appears When the Submitting Selection message disappears an asterisk appears next to the setting to identify it as the current user default setting These settings are active until new ones are stored or the factory defaults are restored To restore the original printer factory default settings oa PS Go MM ch 7 Warning All downloaded resources fonts macros and
47. W until V Network Ports appears and then press V 3 Press W until dro appears and then press WI Standard Network appears if the printer has a network port on the printer system board If an optional MarkNet N8000 series internal print server is installed in the option card Network Option 1 appears 4 Press W until d address appears and then press NI 5 Using the numeric pad enter the IP address Once it is entered press D Submitting Selection appears briefly 6 Press W until V Netmask appears and then press V 7 Using the numeric pad enter the IP netmask Once it is entered press Submitting Selection appears briefly 8 Press W until d Gateway appears and then press V Installing drivers for network printing 17 Installing drivers for network printing 9 Using the numeric pad enter the IP gateway Once it is entered press D Submitting Selection appears briefly 10 Press until the printer returns to Ready Verifying the IP settings 1 Print another network setup page Look under the TCP IP heading and make sure the IP address netmask and gateway are correct See Printing a network setup page if help is needed 2 Ping the printer and verify that it responds At a command prompt on a network computer type ping followed by the new printer IP address for example 192 168 0 11 Note On Windows computers click Start gt Programs gt Command prompt or Accessories gt Command prompt if using Windows
48. YK samples using offers users more flexibility It lets Vivid CMYK color conversion tables users access the printing of Detailed Color Samples Off CMYK No color conversion is implemented Quality Menu 149 Troubleshooting Menu item Purpose VETES Manual Color To let users customize the RGB or RGB Image sRGB Display Applies a color CMYK color conversions applied conversion table to produce output to each object on the printed that approximates the colors page Color conversion of the data displayed on a computer monitor specified using RGB vid combinations can be customized SRGB Vivid Increases color saturation for the sRGB Display color based on object type text conversion table Preferred for graphics or image through the business graphics and text printer operator panel 7 grap d Display True Black Applies color conversion table to produce output that approximates the colors displayed on a computer monitor while using only black toner for neutral gray colors Vivid Applies a color conversion table that produces brighter more saturated colors Off No color conversion is implemented RGB Text sRGB Display RGB Graphics sRGB Vivid Display True Black Vivid Off CMYK Image US CMYK country region specific CMYK Text factory default values Applies a color CMYK Graphics conversion table to approximate SWOP color output Euro CMYK country region specific factory default values Applies color conver
49. ad in the media sources Media source or process Print side Top of page Trays Printed letterhead face down Letterhead goes toward the rear of the tray Duplex two sided printing from Printed letterhead face up Letterhead goes toward the front of the tray trays Multipurpose feeder Printed letterhead face up Icons on the multipurpose feeder show the correct orientation for each paper size Duplex two sided printing from Printed letterhead face down Icons on the multipurpose feeder show the multipurpose feeder correct orientation for each paper size Transparencies Feed transparencies from the standard tray or the multipurpose feeder Try a sample of any transparencies being considered for use with the printer before buying large quantities When printing on transparencies e Be sure to set the Paper Type to Transparency from the printer driver or from MarkVision Professional to avoid damaging the printer e Use transparencies designed specifically for laser printers Transparencies must be able to withstand temperatures of 230 C 446 F without melting discoloring offsetting or releasing hazardous emissions e To prevent print quality problems avoid getting fingerprints on the transparencies e Before loading transparencies fan the stack to prevent sheets from sticking together Selecting transparencies The printer can print directly on transparencies designed for use in laser printers Print quality
50. add or remove print media when the printer is printing from the multipurpose feeder or when the operator panel indicator light is blinking Doing so may cause a jam 1 Open the multipurpose feeder and then extend the recessed tray to accommodate the paper you want to use 2 Slide the paper width guides to the correct position Loading the multipurpose feeder 62 Printing 3 Push down the bottom plate until it locks into place Note Do not place objects on the multipurpose feeder Also avoid pressing down on it or applying excessive force to it 4 Flex the sheets or envelopes back and forth to loosen them then fan them Do not fold or crease the print media Straighten the edges on a level surface Note Hold transparencies by the edges and avoid touching the print side Fan the stack of transparencies to prevent jams Be careful not to scratch or leave fingerprints on the transparencies Paper Envelopes Transparencies Loading the multipurpose feeder 63 Printing Load the media in the tray and push the set button to raise the media for feeding Use the stack height label as a guide for stack height when loading print media Loading paper transparencies or envelopes Note Letterhead or other preprinted paper must be loaded differently depending on the options you have installed Load envelopes flap side down Orient them as indicated by the icons on the multipurpose feeder Never use envelopes w
51. ams By carefully selecting print media and loading them properly you should be able to avoid most paper jams If jams do occur follow the steps outlined in Clearing paper jams If jams occur frequently make sure you follow these tips to avoid jams See Loading standard trays and optional trays to load paper properly Make sure the adjustable guides are positioned correctly before closing the tray Do not overload the paper trays Make sure the paper is under the paper capacity mark on the inside of the tray relative to the size and weight of the paper you are using Do not remove trays while print jobs are in process Do not mix reams of paper Remove the top and bottom sheets of a ream before loading paper Do not force paper into the multipurpose feeder when you load it otherwise it may skew or buckle Make sure the paper width and length guides on the paper sources are adjusted correctly Flex fan and straighten the paper before loading it Fan stacks of labels or transparencies before loading them into the multipurpose feeder If jams occur using the multipurpose feeder try feeding one sheet at a time Do not load wrinkled creased damp or curled paper Do not mix paper types or paper sizes in one tray Use only recommended print media See Media guidelines Make sure the recommended print side is face up when placed in the multipurpose feeder or high capacity feeder Make sure the recommended print side is face down when loadi
52. another color area reinserting them 2 Adjust the color alignment Use the Alignment page under the Utilities Menu Color misregistration Solving print quality problems 144 Troubleshooting Symptom Dark Lines A toner cartridge a photodeveloper or the transfer belt is defective Solution If the problem is on the front print side of the page 1 Replace the color cartridge causing the line 2 If you still have the problem replace the photodeveloper black alone or all other colors at once If the problem is on the back of the page replace the transfer belt Light colored line white line or wrong colored line The LEDs are dirty See Cleaning the LEDs Streaked horizontal lines A toner cartridge a photodeveloper the transfer belt or fuser may be defective empty or worn Replace the cartridge photodeveloper black alone or all other colors at once transfer belt or fuser as needed Streaked vertical lines DE e Toner is smeared before fusing to the paper The toner cartridge is defective If paper is stiff try feeding from another tray e Replace the color cartridge causing the streaks Print irregularities e Paper has absorbed moisture due to high humidity You are using paper that does not meet the printer specifications A photodeveloper the transfer belt or the fuser is worn or defective e Load
53. ard or Serial Option X heading on the Menu Settings page printed previously 6 Click OK and close all the windows 7 Print a test page to verify printer installation a Click Start gt Settings gt Printers b Select the printer just added c Click File gt Properties d Click Print Test Page When a test page prints successfully printer setup is complete Macintosh Mac OS 9 x or later is required for USB printing To print locally to a USB attached printer create a desktop printer icon Mac OS 9 or create a queue in Print Center Printer Setup Utility Mac OS X Creating a queue in Print Center Printer Setup Utility Mac OS X 1 Install a PostScript Printer Description PPD file on the computer a Insert the drivers CD b Double click the installer package for the printer Note A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer c Click Continue on the Welcome screen and again after viewing the Readme file d Click Continue after viewing the license agreement and click Agree to accept the terms of the agreement Macintosh 14 Installing drivers for local printing e Select a Destination and click Continue f On the Easy Install screen click Install g Enter the user password and click OK All the necessary software is installed on the computer h Click Close when installation is complete 2 Open Finder click Applications and click Utilities 3 Double
54. art forms or documents Selecting paper Proper paper loading helps prevent jams and ensures trouble free printing To help avoid jams or poor print quality Always use new undamaged paper Before loading paper know the recommended print side of the paper This information is usually indicated on the paper package Do not use paper that has been cut or trimmed by hand Do not mix media sizes weights or types in the same source mixing results in jams Do not use coated papers unless they are specifically designed for electrophotographic printing Do not forget to change the Paper Size setting when using a source that does not support auto size sensing Do not remove trays while a job is printing or Busy appears on the operator panel Make sure the Paper Type and Paper Weight settings are correct See Paper Menu in the Menus and Messages Guide on the publications CD for detailed information about these settings Make sure the paper is properly loaded in the source Flex paper back and forth Do not fold or crease the paper Straighten the edges on a level surface Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality Store paper in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of paper on a pallet or shelf rather than directly on the floor Storing paper 72 Media specifications e If you sto
55. ay 1 until it becomes empty and then the printer automatically feeds media from the next linked tray tray 2 By linking both trays a single source with a capacity of 1100 sheets is created If the same size media in each tray is loaded make sure the media is all the same type in order to link the trays Once the selected trays are loaded with the same size and type of media select the same Paper Type setting in the Paper Menu for these sources To disable tray linking set the Paper Type to a unique value in each one of the trays If all the trays do not have the same type of media when they are linked a job could mistakenly print on the wrong paper type Using the duplex function two sided printing Duplex printing or two sided printing allows printing on both sides of a sheet of paper Printing on both sides of paper reduces printing costs Tray linking 82 Media specifications For sizes that are acceptable for duplex printing see Media sizes and support Select Duplex from the printer driver to print individual duplex jobs Duplex printing on letterhead When duplex two sided printing on letterhead from the trays load it with the logo face up and entering the printer first Using Duplex Bind When Duplex Bind printing is selected in the printer driver or Duplex Bind in the Finishing Menu either long edge or short edge binding must be selected which are the values for this setting The purpose of Duplex Bind is t
56. b to show the size of the print media currently loaded Note This setting serves as a visual reminder only it has no effect on the operation of the printer 7 Insert the tray into the printer Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media such as transparencies postcards note cards and envelopes It can be used for single page or manual printing or as an additional tray The multipurpose feeder can hold approximately e 100 sheets of 75 g m 20 Ib paper e 80 sheets of 24 Ib 12x18 paper e 55 sheets of labels e 55 sheets of card stock e 50 transparencies e 10 envelopes e 1 sheet of glossy paper manual feed e 1 sheet of banner paper 297 2 x 1219 2 mm 11 7 x 48 in manual feed The multipurpose feeder accepts print media within the following dimensions e Width 69 85 mm 2 75 in to 304 8 mm 12 in e Length 127 mm 5 in to 1219 2 mm 48 in Loading the multipurpose feeder 61 Printing The icons on the multipurpose feeder show you how to load the multipurpose feeder with paper of various sizes and how to turn an envelope for printing Load letterhead face up for simplex printing face down for duplex printing 12x 18 g J LTR 123 i 123 J A3 AS B5 123 Ges eel eel ool col A4 To load print media Note Do not
57. cates a paper jam inside the finisher You need to check both the upper access area and accumulator area To clear area H 1 Push the latch in and hold it 2 Roll the finisher away from the printer 3 Release the latch 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 116 Clearing jams 4 Remove any jams from the finisher entry guide Entry guide Upper access area 1 Lift the finisher entry guide handle Handle 2 Liftthe hole punch box rotate the bottom outward and then remove it 3 Release the handle 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 117 Clearing jams 4 Lift the jam access cover i ECO Jam access cover 5 Remove any jams from the finisher pore ps 00000 00000 Knob Rotate the knob to move the paper into the access cover area 6 Release the jam access cover 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 118 Clearing jams 7 Un the finisher entry guide handle 8 Place the top of the box in the finisher and then rotate the bottom of the box into the finisher 9 Release the handle 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 119 Clearing jams Accumulator area 1 Open the stapler door
58. celing a job from the desktop 1 Minimize all programs to reveal the desktop Double click the My Computer icon Double click the Printers icon A list of available printers appears 4 Double click the printer you selected when you sent the job A list of print jobs appears in the printer window 5 Select the job you want to cancel 6 Press the Delete key on the keyboard Canceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OS 9 x When you send a job to print the printer icon for your selected printer appears on the desktop 1 Double click the printer icon on your desktop A list of print jobs appears in the printer window 2 Select the print job you want to cancel 3 Click the trash can icon Canceling a job from a Macintosh computer running Mac OS X Open Applications gt Utilities and then double click Print Center or Printer Setup Double click the printer you are printing to In the printer window select the print job you want to cancel P Go N Press Delete Printing the menu settings page You can print a menu settings page to review the default printer settings and to verify printer options are installed correctly Make sure the printer is on and Ready Press on the operator panel Press W until d Reports appears and then press Vv PS OQ N Press W until d Menu Settings Page appears and then press Printing Menus Settings appears on the display The printer
59. ces see our Lexmark Web site at www lexmark com Note the following when using a USB flash memory device with the printer USB Direct Interface e USB devices must be compatible with the USB 2 0 standard e Hi Speed USB devices must support the Full Speed standard as well Devices only supporting USB low speed capabilities are not supported e USB devices must support the FAT file system Devices formatted with NTFS or any other file system are not supported e You cannot print encrypted files or files without printing permissions To print from a USB flash memory device 1 Make sure the printer is on and Ready or Busy appears 2 Insert a USB flash memory device into the USB Direct interface Note e If you insert the memory device when the printer requires attention such as when a paper jam has occurred the printer ignores the memory device e Ifyou insert the memory device when the printer is busy printing other jobs the message Printer Busy appears Select Continue and your job prints after the other jobs finish Printing from a USB flash memory device 52 Printing 3 Press W until the d appears next to the document you want to print and then press D A screen asking the number of copies to be printed will appear N USB drive wW Copies My_document_01 P d My document 03 1 v 4 To print only one copy press O or manually input the number of copies with the number pad then press D Note Do n
60. d in the tray or on the multipurpose feeder Guides in the selected tray are not set to the appropriate position for the size paper loaded Move the guides in the tray to the correct position The paper has absorbed moisture due to high humidity Load paper from a fresh package Store paper in its original wrapper until you load it See Storing media for more information The Paper Jam message remains after you remove the jammed paper or have er path You have not pressed not cleared the entire p Clear paper from the entire paper path and then press QD V See Clearing jams for more information The page that jammed does not reprint after you clear the jam Jam Recovery in the Setup Menu is set to Off Set Jam Recovery to Auto or On See the Menus and Messages Guide for more information Blank pages feed into the output bin An incorrect media type is loaded in the tray being printed from Load the correct type media for your print job or change the Paper Type to match the type of media loaded See the Menus and Messages Guide for more information Solving paper feed problems 143 Troubleshooting Solving print quality problems To help isolate print quality problems print the Print Quality Test Pages 1 Turn the printer off 2 Press V and p gt Hold them while you turn the printer on and until the Performing Self Test message appears Confi
61. d optional trays Loading the multipurpose feeder or Loading the high capacity feeder for detailed tray loading instructions The following hints can help you avoid jams e Use only recommended print media e Do not overload the print media sources Make sure the stack height does not exceed the maximum height indicated by the stack line on the labels in the sources e Do not load wrinkled creased damp or curled print media e Flex fan and straighten print media before you load it If jams do occur with print media try feeding one sheet at a time through the multipurpose feeder e Do not use print media that you have cut or trimmed yourself e Do not mix print media sizes weights or types in the same print media source e Make sure the recommended print side is loaded in the source according to your simplex or duplex needs e Keep print media stored in an acceptable environment See Storing media e Do not remove trays during a print job e Push all trays in firmly after loading them Make sure the guides in the trays are properly positioned for the size of print media you have loaded Make sure the guides are not placed too tightly against the stack of print media Avoiding jams 84 Maintaining the printer Ve Periodically you need to complete certain tasks to maintain optimum print quality These tasks are covered in this chapter If several people are using the printer you may want to designate a key operator to do t
62. der Other Settings click Network Ports Click Certificate Management To enable and configure 802 1x on the Embedded Web Server after installing the required certificates 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address Click Configuration Under Other Settings click Network Ports Click 802 1x Authentication Note If an optional internal wireless print server is installed click Wireless instead of 802 1x Authentication Locking the operator panel menus Operator Panel Menu Lockout lets you create a PIN number and choose specific menus to lock Each time a locked menu is selected the user will be prompted to enter the correct PIN at the operator panel The PIN does not affect any access through the EWS To lock operator panel menus 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address Click Configuration Under Other Settings click Security Click Menu Lockout Setup Setting security using the Embedded Web Server EWS 135 Administrative support Printing Lockout Printing Lockout lets you lock or unlock a printer using an assigned PIN When locked every job the printer receives will buffer to the hard disk A user can print jobs only by entering the correct PIN on the operator panel You can assign a PIN through the Web page of the de
63. dges is recommended Adhesive material contaminates the printer and could void the warranty If zone coating of the adhesive is not possible remove a 3 mm 0 125 in strip on the leading and driver edge and use a non oozing adhesive Remove a 3 mm 0 125 in strip from the leading edge to prevent labels from peeling inside the printer Portrait orientation is preferred especially when printing bar codes Do not use labels that have exposed adhesive For detailed information on label printing characteristics and design see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Storing paper 76 Media specifications Card stock Card stock is single ply and has a large array of properties such as the moisture content thickness and texture that can significantly affect print quality See Identifying media sources and specifications for information on the preferred weight for the grain direction of media Try a sample of any card stock considered for use with the printer before purchasing a large quantity See Media types and weights for information on the preferred weight of media When printing on card stock Set the Paper Type menu item in the Paper Menu to Card Stock from the operator panel from the printer driver or from MarkVision Professional Set the Paper Weight to CardStock Weight and select the CardStock Weight as Normal or Heavy for the value Set this from the o
64. drivers CD It should launch automatically If the CD does not launch automatically click Start gt Run and type the following in the Run dialog D Setup exe Where D is the letter of the CD ROM drive 2 Click Install Printer and Software Windows 13 D OO cd OO o PS Go 10 Installing drivers for local printing Click Agree to accept the Printer Software License Agreement Select Custom and click Next Select Components and click Next Select Local and click Next Select the printer from the list and click Add Printer Expand the printer item listed below Selected Components Click PORT lt LPT1 gt and select the communications port COM1 or COM2 needed for use Click Finish to complete the printer software installation Setting parameters in the communications COM port After the printer driver is installed the serial parameters must be set for the communications port assigned to the printer driver The serial parameters in the communications port must match exactly to the serial parameters set in the printer 1 Click Start gt Settings gt Control Panel and double click System 2 On the Device Manager tab click to expand the list of available ports 3 Select the communications port assigned to the printer COM1 or COM2 4 Click Properties 5 On the Port Settings tab set the serial parameters to the exact same serial parameters in the printer Look for the printer settings under the Serial Stand
65. e LEDs 88 Maintaining the printer c Push up on the right top cover locking button and at the lift points shown below mge d Cleaning the LEDs 89 Maintaining the printer 2 Remove and re insert each photodeveloper Warning Exposing the photodevelopers to light for prolonged periods of time can damage it Do not expose the photodevelopers to light for more than ten minutes Fingerprints can affect the performance of the photodevelopers Avoid touching the photodevelopers anywhere except the handles a Open the waste toner arm b Remove the photodeveloper completely and then re insert it Cleaning the LEDs 90 Maintaining the printer c Close the waste toner arm d Repeat steps a through c for each photodeveloper Removing and re inserting the photodevelopers sufficiently cleans the LEDs in most cases If the problem persists continue with step 3 Cleaning the LEDs 91 Maintaining the printer 3 Remove all photodevelopers and toner cartridges Warning Exposing the photodevelopers to light for prolonged periods of time can damage it Do not expose the photodevelopers to light for more than ten minutes Fingerprints can affect the performance of the photodevelopers Avoid touching the photodevelopers anywhere except the handles Warning The toner inside the toner cartridges can soil clothing Do not clean clothing soiled with toner in hot water this permanently adheres the t
66. e print job Printing a confidential job When you send a confidential job to the printer you must enter a personal identification number PIN from the driver The PIN must be four digits using the numbers 0 9 The job is held in printer memory until you enter the same four digit PIN from the operator panel and choose to print or delete the job This ensures the job does not print until you are there to retrieve it No one else using the printer can print the job without the PIN Windows 1 From a word processor spreadsheet browser or other application select File gt Print 2 Click Properties If there is no Properties button click Setup and then click Properties 3 Depending on the operating system you may have to click the Other Options tab and then click Print and Hold Note If you have difficulty finding Print and Hold gt Confidential Print click Help and see the topic Confidential Print or Print and Hold and then follow the driver instructions 4 Enter a User Name and PIN 5 Send your job to the printer Go to the printer when you are ready to retrieve your confidential print job and follow the At the printer steps on page 56 Macintosh 1 From a word processor spreadsheet browser or other application select File gt Print 2 Inthe Copies amp Pages or General pop up menu select Job Routing a When using Mac OS 9 if Job Routing is not a choice on the pop up menu select Plug in Preferences gt
67. e remaining three casters Note If installing or removing height adjustment spacers does not bring the high capacity feeder to the right height you may need to raise or lower to height of the feet on your printer cabinet or printer base Aligning the optional finisher Note Failure to properly align the finisher may cause paper jams Aligning the optional finisher 36 Installing and removing options Aligning the finisher with the printer The following three areas must align properly to prevent paper jams Alignment marks Docking plate pin s Hole in Spacing finisher 1 The docking plate pins must enter the holes in the finisher 2 The space between the printer and finisher must be the same at the top and bottom of the finisher 3 The alignment marks on top of the finisher must align with the edges of the cover on the side of the printer 4 Roll the finisher toward the printer until the finisher locks to the docking plate pins You hear a click when the finisher locks into position If the pins did not go into the holes in the finisher see Lowering or raising the finisher Otherwise go to Aligning the sides of the finisher Aligning the optional finisher 37 Installing and removing options Lowering or raising the finisher Follow these instructions if the holes on the finisher are above or below the pins on the docking plate 1 Determine if the pins are above or below the holes in
68. eate more preferable color Color Balance provides the user with the ability to make subtle adjustments to the amount of toner being used in each color plane Selecting positive or negative values for cyan magenta yellow and black under the Color Balance menu will slightly increase or decrease the amount of toner used for the chosen color For example if a user believes the overall printed page to be too red then decreases to both magenta and yellow could potentially improve color preference My color transparencies seem dark when projected Is there anything I can do to improve the color This problem most commonly occurs when projecting transparencies with reflective overhead projectors To obtain the highest projected color quality transmissive overhead projectors are recommended If a reflective projector must be used then adjusting Toner Darkness settings to 1 2 or 3 will lighten the transparency Be sure to print on the recommended type of color transparencies For more information see Media guidelines Color Saver must be Off to adjust Toner Darkness What is Manual Color Correction The color conversion tables applied to each object on the printed page when using the default Auto Color Correction setting generate preferred color for the majority of documents Occasionally a user may want to apply a different color table mapping This customization is accomplished using the Manual Color menu and the Manual Color Correction settin
69. eeeeeeees 25 Removing the system board ACCESS COVE cicdissscactedernncartasacecncadieraudanbenraraveansurde wevenanane 26 Installing a memory card EE 29 Installing a flash memory or firmware card cceeeeeseeceeee eee eeeeeeeeeeeeeeeeseeeeeeeeeeeeeneees 29 MAS PNG ER E E 30 Installing an option Re EE 32 Reinstalling the system board ACCESS Cover 22 cccccceeeeeseeeeeeeeeeteeeeeeeeeeeeeeseesseseneeaeeees 34 Aligning the optional high capacity feeder c eceeeeceeeeeeeeseeeceeeeeeeeeeseeneeeeeeeeeeneseees 34 Aligning the optional rie EE 36 Adjusting the finisher wheels icisxsccsscrccckanasaractrcnstnnescussanciersateansmnsanresaaaednvasthcndeneieanetacnene 43 Removing the duplex A in EE 44 Removing the high capacity EE 46 Removing an optional drawer EE 49 Contents Chapter 5 PrIDTNO sacs sete cdcasiees ee 51 Ee He E TO le EE 51 Printing trom a USB flash memory device egene eege ege Eeer 52 Canceling a print job EE 53 Printing the menu settings page REENEN 54 Printing a network setup page E 54 Printing afont sample NSt ege 55 Printing a directory Al 55 Printing confidential and held e EE 55 Printing folio and statement EE 58 Loading standard trays and optional trays s ccnn tcoc nie connec Aeon nels 60 Loading the multipurpose feeder ceccseeeeeeeeeeeeeeeeneeeeeeneeeeeeeeeeeeeeeeeseeseeeeeeeeeeeeneaes 61 Loading the high capacity feeder ceccseceeeeeeeeeeeeeeeen cece ee eeeeseeeeeeeeeeeeeeeeeeesenen
70. el type and serial number See the label on the inside top front cover of the printer for this information The serial number is also listed on the menu settings page See Printing the menu settings page for more information For service in the U S or Canada call 1 800 Lexmark 1 800 539 6275 For other countries regions visit our Lexmark Web site at www lexmark com Note When calling for service call from the location of the printer Checking an unresponsive printer If your printer is not responding first make sure e The power cord is plugged into the printer and a properly grounded electrical outlet e The electrical outlet is not turned off by any switch or breaker e The printer is not plugged into any surge protectors uninterrupted power supplies or extension cords e Other electrical equipment plugged into the outlet is working e The printer is turned on e The printer cable is securely attached to the printer and the host computer print server option or other network device Once you have checked each of these possibilities turn the printer off and back on This often fixes the problem Printing multiple language PDFs Symptom Solution Some documents do not The documents contain 1 Open the document you want to print in Adobe Acrobat print unavailable fonts 2 Click the printer icon The Print dialog box appears 3 Check the Print as image box 4 Click OK Troubleshooting 138 Troublesho
71. eneeneeees 65 gute Ke 68 Tips for SUCCESS il printing ed ea eens naka deci 69 Chapter 6 Media specifications eceeeeeeseeseseeeeeeeeeeeeeeeeeeeeeneeeees 70 E Ee eu 70 Storing papet Ze 72 Storno Ber EE 77 Identifying media sources and specifications 2 eee cece eee e teeter e nett eee eeeeteaaeeeeeeeeneeae 78 Tray linking E 82 Using the duplex function two sided printing cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneaes 82 e le nt BEE 84 Chapter 7 Maintaining the printer ccccccceeeeesseeeeseeeeeeeeeeeseeeeeeeeenees 85 Determining the status of supplies si cc cccastiitntn ev desta 86 Conserving KE 86 Ordering supplies seeseegegerereg eenegen Eege ds 87 Cleaning An 88 CIOSING the TOP EE 93 Chapter 8 Clearing ANAS accesses dees ecerccteect tee eneteccrecccererenrctakisenseetieaeeiens 95 identifying ru EE 95 ele jam areas ee EEN 96 G0 LZ 0 UOISIAAY pavunouue Dun jenuapyuon yieuxaT Contents Understanding jam messages cccccceeeeeeeeeeneeeeeeeeneneeeeceeeeeeeeneaaeeeeeeeeeesesseesnnanaeenes 97 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF ccceceeeeeeees 97 250 Paper tg EE 125 24 lt x gt Paper Jam Check Tray lt X gt EEN 126 Chapter 9 Administrative support ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 130 Adjusting operator panel brightness and contrast ce cece eeeeeeeee terre eeeeenaeeeeeeeeeeeea 130 Disabling
72. ent color conversion table to photographic images Should I use the PostScript or PCL emulation driver for the best color What driver settings should use for the best color The PostScript driver is strongly recommended for best color quality The default settings in the PostScript driver provide preferred color quality for the majority of printouts Why doesn t the printed color match the color see on the computer screen The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor However because of technology differences that exist between printers and monitors there are many colors that can be generated on a computer screen that cannot be physically reproduced on a color laser printer Color match can also be affected by monitor variations and lighting conditions Read the response to the question How can match a particular color such as a color in a corporate logo for recommendations on how the printer Color Samples pages may be useful in solving certain color matching problems Solving color quality problems 151 Troubleshooting The printed page appears tinted Can I slightly adjust the color Sometimes a user may consider printed pages to appear tinted for example everything printed seems to be too red This can be caused by environmental conditions paper type lighting conditions or user preference In these instances Color Balance may be used to cr
73. er base Adjusting the finisher wheels 43 Installing and removing options Removing the duplex unit 1 Turn the printer off 2 Open the duplex unit door 3 Loosen the thumbscrews securing the duplex unit Removing the duplex unit Installing and removing options 4 Slide the duplex unit out 5 Close the duplex unit door Removing the duplex unit 45 Installing and removing options Removing the high capacity feeder 1 Turn the printer off 2 Unplug the high capacity feeder power cord from the electrical outlet 3 Disconnect the interface cable from the side of the high capacity feeder Ss 5 Remove the high capacity feeder from the guide rail Removing the high capacity feeder 46 Installing and removing options 6 Raise the guide rail and pull it away from the docking frame 7 Remove the wrench from the holder in the high capacity feeder Removing the high capacity feeder 47 Installing and removing options 8 Remove the four screws securing the docking frame 9 Insert the two side covers into the screw holes on the optional drawer until they snap into place Removing the high capacity feeder 48 Installing and removing options Removing an optional drawer 1 Turn the printer off 2 Unplug the power cord Note To prevent an electrical overload
74. er screwdriver and close the tray Check the top cover for additional jams If there is no jam in the top cover close the top cover and front door If a jam is present continue with step 12 Remove the jam from the top cover y S S SC Close the top cover and the front door Press V 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 104 Clearing jams Check Area C Jams that cause a Check Area C message require opening the duplex jam access door If you are printing on small paper the following steps may not clear the jam See Removing small size paper from the duplex unit 1 Open the duplex jam access door on the right side of the printer 2 Remove the jam 3 Press V If the paper jam message continues check and clear all paper from the paper path 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 105 QA WW 106 Clearing jams WON CAC SSC Check Area D This message indicates a paper jam in the duplex unit area To clear area D 1 Open the duplex jam access door on the right side of the printer 2 Gently pull out the duplex unit AT MAAAAAAAAAAAAAAK 3 Turn the paper forwarding dial counterclockwise If the paper advances out of the duplex unit remove the jam and go to step 7 If the paper does not advance go to step 4 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF Clearing
75. eratures Storing paper unwrapped in hot humid cold and dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness The degree of smoothness of paper directly affects print quality If the paper is too rough the toner does not fuse to the paper properly resulting in poor print quality If the paper is too smooth it can cause paper feeding or print quality issues Smoothness needs to be between 100 and 300 Sheffield points however smoothness between 150 and 250 Sheffield points produces the best print quality Moisture content The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly Leave the paper in its original wrapper until it is time to use it This limits the exposure of the paper to moisture changes that can degrade its performance Condition paper while it is still in the original wrapper To condition it store it in the same environment as the printer for 24 to 48 hours before printing to let the paper stabilize in the new conditions Extend the time several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period because of the mass of material Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain s
76. evices connected to the printer turn them off as well and unplug any cables going to the printer You can customize your printer memory capacity and connectivity by adding optional cards You can also use these instructions to help you locate an option for removal The instructions in this section cover the following options Internal options e Memory cards Printer memory Flash memory Fonts e Firmware cards Bar Code ImageQuick IPDS and SCS TNe PrintCryption Note Use a Phillips screwdriver to remove the system board access cover e Other internal options Printer hard disk RS 232 serial interface card Parallel 1284 B interface card MarkNet N8000 Series internal print servers also called internal network adapters or INAs Other options e Duplex unit removal instructions only e Finisher e High capacity feeder e Optional drawer removal instructions only Installing and removing options 25 Installing and removing options Removing the system board access cover You must remove the system board access cover to install memory cards a firmware card a hard disk or an option card CAUTION This printer weighs 77 107 kg 170 235 Ib and requires four people to lift Anytime you move or lift the printer make sure you have enough people to help Use the handholds located on the sides to lift the printer Rear cover This printer has a Kensington Security S
77. ezennel kijelenti hogy ez a Short Range Device term k megfelel az alapveto k vetelm nyeknek s az 1999 5 EC ir nyelv m s vonatkoz ndelkez seinek Estonian K esolevaga kinnitab Lexmark International Inc seadme Short Range Device vastavust direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s tetele Latvian Ar o Lexmark International Inc deklare ka Short Range Device atbilst Direktivas 1999 5 EK butiskajam prasibam un citiem ar to saistitajiem noteikumiem Lithuanian Lexmark International Inc deklaruoja kad irenginys Short Range Device tenkina 1999 5 EB Direktyvos esminius reikalavimus ir kitas sios direktyvos nuostatas Maltese Hawnhekk Lexmark International Inc jiddikjara li dan Short Range Device jikkonforma mal htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemn fid Dirrettiva 1999 5 EC Polish Lexmark International Inc deklarujemy z pelna odpowiedzialnoscia ze wyr b Short Range Device spelnia podstawowe wymagania i odpowiada warunkom zawartym w dyrektywie 1999 5 EC Slovak Lexmark International Inc t mto vyhlasuje e tento Short Range Device vyhovuje technick m po iadavk m a al m ustanoveniam smernice 1999 5 ES ktor sa na tento v robok vz ahuju Slovenian S tem dokumentom Lexmark International Inc izjavlja da je ta Short Range Device v skladu z bistvenimi zahtevami in z drugimi u
78. g Manual Color Correction applies the RGB and CMYK color conversion table mappings as defined in the Manual Color menu Users may select any of five different color conversion tables available for RGB objects SRGB Display Display True Black sRGB Vivid Off and Vivid and any of four different color conversion tables available for CMYK objects US CMYK Euro CMYK Vivid CMYK and Off Note The Manual Color Correction setting is not useful if the software application does not specify colors with RGB or CMYK combinations or in certain situations where the software application or the computer operating system adjusts the colors specified in the application through color management How can I match a particular color such as a color in a corporate logo Occasionally users have a need for the printed color of a particular object to closely match a specific color A typical example of this is when a user is trying to match the color of a corporate logo While instances can occur in which the printer cannot exactly reproduce the desired color users should be able to identify adequate color matches for the majority of cases The Color Samples menu item can provide useful information in helping to solve this particular type of color matching problem The nine Color Samples values correspond to color conversion tables in the printer Selecting any of the Color Samples values generates a multiple page printout consisting of hundreds of colored b
79. g Menu appears 3 Press W until d Prt Quality Pgs appears and then press v The pages are formatted The Printing Quality Test Pages message appears then the pages print The message remains on the operator panel until all the pages print After the Print Quality Test Pages print to exit the Config Menu 4 Press W until d Exit Config Menu appears and then press V to complete the procedure The information in the following table may help you solve print quality problems If these suggestions still do not correct the problem call for service You may have a printer part that requires adjustment or replacement Symptom Solution Repeating defects Either a toner cartridge a Marks occur repeatedly only in one photodeveloper the transfer color and multiple times on a page belt or the fuser is defective Replace the toner cartridge if the defects occur every 45 1 mm 1 78 in 60 mm 2 4 in e Replace the photodeveloper black alone or all other colors at once if the defects occur every 31 5 mm 1 2 in 94mm 3 7 in Marks occur across the page repeatedly in all colors e Replace the transfer belt if the defects occur every 27 mm 1 1 in e Replace the fuser if the defects occur every 140 mm 5 5 in Color has shifted outside of Top to Bottom or Left to Right the appropriate area or has 1 Re seat the cartridges by removing been superimposed over them from the pri printer and then
80. generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device use a properly shielded and grounded cable such as Lexmark part number 12A2405 for USB attach or 1329605 for parallel attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Community EC directives conformity A declaration of conformity with the requirements of the directives has been signed by the
81. he duplex unit the printer and duplex unit may not be properly aligned Finisher e Make sure the connection between the finisher and the printer is secure If the finisher is listed on the menu settings page but print media jams when it exits the printer and enters the finisher it may not be properly installed Reinstall the finisher e Make sure you are using a print media size compatible with your optional output bins See Media sizes and support Flash memory Make sure flash memory is securely connected to the printer system board Hard disk with adapter Make sure the hard disk is securely connected to the printer system board Infrared adapter If infrared communication stops or does not occur make sure e The distance between the two infrared ports is 1 meter 39 in or less If communication does not occur between ports move the ports closer together e Both ports are stable e The computer and the printer are on a level surface e The angle of communication between the two infrared ports is within 15 degrees of either side of an imaginary line drawn between the two infrared ports e No bright light such as direct sun light is interfering with communication e No objects are placed between the two infrared ports Internal print server e Make sure the internal print server also called an internal network adapter or INA is securely connected to the printer system board e Make sure you are using t
82. he correct cable that it is securely connected and the network software is correctly set up See the drivers CD that shipped with your printer for more details High capacity feeder See Solving high capacity feeder problems Printer memory Make sure printer memory is securely connected to the printer system board USB Parallel interface e Make sure the USB parallel interface card is securely connected to the printer system board e Make sure you are using the correct cable and that it is securely connected Solving option problems 141 Troubleshooting Solving high capacity feeder problems Problem Solution The paper tray does not raise when the loading door is closed or the paper tray does not lower when the door is opened and the paper tray button is pushed Check the following e The printer is properly attached to the high capacity feeder e The printer is powered on e The power cord is plugged firmly into the back of the high capacity feeder e The power cord is plugged into an outlet e The outlet has power The paper tray lowers unexpectedly Check to see if your printer is out of paper or has a jam More than one sheet of paper is fed or a sheet is fed improperly Remove the paper in the printer paper path and check the stack to ensure the paper has been loaded properly Be sure to remove the top A jam occurs and bottom sheets of each ream of paper tha
83. he following lt server host name gt lt shared printer name gt Note If this is a new printer prompts may occur to install a printer driver If no system driver is available provide a path to available drivers The server host name is the name of the server computer that identifies it to the network The shared printer name is the name assigned during the server installation process Click OK Select whether this printer will be the default printer for the client and click Finish Print a test page to verify printer installation Windows 21 Installing drivers for network printing Configuring Drag N Print Note Drag N Print support is not available for all printers For detailed configuration instructions launch the drivers CD click View Documentation and click Software and utilities Macintosh Note A PostScript Printer Description PPD file provides detailed information about the capabilities of a printer to UNIX or Macintosh computers To print to a network printer each Macintosh user must install a custom PostScript Printer Description PPD file and either create a desktop printer on the computer Mac OS 9 x or create a print queue in Print Center Mac OS X Mac OS X Step 1 Install a custom PPD file 1 Install a PostScript Printer Description PPD file on the computer a Insert the drivers CD b Double click the installer package for the printer Note A PPD file provides detailed infor
84. he oil coating roll Order Lexmark part number C92035X to replace the oil coating roll Fuser and transfer belt Order a fuser or a transfer belt when Fuser Life Warning or Transfer Belt Life Warning appears on the display Replace the items when Replace Fuser Or Replace Transfer Belt appear Each kit contains all the items necessary to replace either the transfer belt or the fuser See the following table for the maintenance kit part number for your specific printer Maintenance items Part numbers Transfer belt 0040X1251 Fuser 56P2650 110 V 56P2651 220 V Ordering a black photodeveloper or color photodevelopers We recommend ordering new photodevelopers when Black Photo Dev Life Warning Or Color Photo Dev Life Warning appears on the display Note When replacing color photodevelopers it is important to replace all four color photodevelopers at once Order Lexmark part number C92030X for black or C92034X for color photodevelopers Ordering supplies 87 Maintaining the printer Finisher For information on finisher maintenance and ordering finisher supplies see the Finisher Setup and Users Guide that came with your finisher Cleaning the LEDs If you are experiencing print quality problems such as voids light streaks or light print you may need to clean the LEDs inside the top cover 1 Open the top cover a Open the front door b Rotate the top cover locking lever to the left Cleaning th
85. he setup and maintenance of your printer Refer printing problems and maintenance tasks to this key operator In the U S contact Lexmark at 1 800 539 6275 for information about Lexmark Authorized Supplies Dealers in your area In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you bought your printer Storing supplies Choose a cool clean storage area for your printer supplies Store supplies right side up in their original packaging until you are ready to use them Do not expose supplies to e Direct sunlight e Temperatures above 35 C 95 F e High humidity above 80 e Salty air e Corrosive gases e Heavy dust Maintaining the printer 85 Maintaining the printer Determining the status of supplies The printer operator panel alerts you once a supply item or maintenance is required You can also view the status of supplies in your printer on the operator panel unless the printer is printing or in a busy state The header or gray area at the top of the display will indicate the printer is Ready and lets you know if any trays are low Selecting Status Supplies on the display will open the Status Supplies screen where you can view the status of the various trays and open the supplies screen to view the current status of your toner cartridge Ready Tray 1 Low Tray 2 Low S Status Supplies J Status Supplies V View supplies Held jobs Ready Tray 1Low S View
86. his reduces the overall time required to print a job from standby mode Quick start is on by default To turn quick start off Press on the operator panel Press W until d Setup Menu appears and then press V Press W until d Quick Start appears and then press Ni P Go N sch Press gt until d Off appears and then press WI Quick start mode 136 Administrative support Black only mode In black only mode all colors print in grayscale The printer prints fastest when in black only mode Black only mode is off by default Be sure to select black only mode both in the driver and through the printer operator panel To turn on black only mode through the printer operator panel 1 Turn the printer off 2 Press and hold V and while turning the printer on 3 Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display 4 Press W until d Black Only Mode appears and then press 5 Press W until d On appears and then press V Black only mode 137 Troubleshooting ke NNN Online customer support Customer support is available on our Lexmark Web site at www lexmark com Calling for service When you call for printer service describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer mod
87. hort running the width of the paper For 60 to 90 g m 16 to 24 Ib bond paper grain long fibers are recommended Fiber content Most high quality xerographic paper is made from 100 chemically pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton possess characteristics that can result in degraded paper handling Media guidelines 71 Media specifications Unacceptable paper The following papers are not recommended for use with the printer Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper Preprinted papers with chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the printer fuser Preprinted papers that require a registration the precise print location on the page greater than 0 09 in such as optical character recognition OCR forms In some cases registration can be adjusted with the software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers containing more than 25 post consumer waste that do not meet DIN 19 309 Recycled paper having a weight less than 60 g m 16 Ib Multiple p
88. hts to the Lexmark copyrighted software in this printer Since the third party licensed software the Lexmark modifications are based on is supplied explicitly without warranty use of the Lexmark modified version is similarly provided without warranty See the warranty disclaimers in the referenced licenses for additional details To obtain source code files for the Lexmark modified GNU licensed software launch the drivers CD that shipped with your printer and click Contact Lexmark e Statement of Limited Warranty for Lexmark C920 Conventions Note A note identifies something that could help you CAUTION A caution identifies something that could cause you harm Warning A warning identifies something that could damage your product hardware or software Notices 155 Notices Electronic emission notices Federal Communications Commission FCC compliance information statement The Lexmark C920 Machine Type 5056 has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment
89. ible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact on the World Wide Web at http support lexmark com Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by Modification or unauthorized attach
90. ilable from the Paper Size menu and supported weights Note If a media size not listed needs to be used select the next larger size For information on card stock and labels see the Card Stock amp Label Guide Media sizes and support Legend y supported X unsupported Optional high Optional Media size 550 sheet Multipurpose capacity duplex Optional Dimensions trays feeder feeder unit finisher A3 297 x 420 mm J J x J v 11 7 x 16 5 in A4 210 x 297 mm J J J J y 8 27 x 11 7 in A5 148 x 210 mm x v x J v 5 83 x 8 27 in JIS B4 257 x 364 mm J J x v v 10 1 x 14 3 in JIS B5 182 x 257 mm x v x J y 7 17 x 10 1 in Letter 215 9 x 279 4 mm v v y v v 8 5 x 11 in Legal 215 9 x 355 6 mm y y x v v 8 5 x 14 in Executive 184 2 x 266 7 mm x J x v y 7 25 x 10 5 in Folio 216 x 330 mm x y x v v 8 5 x 13 in Statement 139 7 x 215 9 mm x J x x x 5 5 x 8 5 in Tabloid 279 x 432 mm J v x J y 11 x 17 in This size setting formats the page or envelope for 297 0 x 1219 2 mm 11 7 x 48 in unless the size is specified by the software application Measurements apply to simplex single sided printing only For duplex two sided printing the minimum size is 139 7 x 210 mm 5 50 X 8 27 in This size setting formats the page or envelope for 216 0 x 355 6 mm 8 5 x 14 in unless the size is specified by the software application
91. ing is too dark A toner cartridge is defective Select a different Toner Darkness setting from the printer driver before sending the job to print Replace the toner cartridge Solving print quality problems 146 Troubleshooting Symptom Uneven print density e A toner cartridge is defective e Aphotodeveloper is worn or defective e The transfer belt is worn or defective Solution e Replace the toner cartridge e Replace the photodeveloper black alone or all other colors at once e Replace the transfer belt Characters have jagged or uneven edges A downloaded font is not supported If you are using downloaded fonts verify the fonts are supported by the printer the host computer and the software application Ghost Images Toner is low e Make sure the Paper Type setting is correct for the paper or specialty media you are using e Replace the toner cartridge Clipped images Some of the print is cut off on the sides top or bottom of the paper Guides in the selected tray are set for a different size paper than what is loaded in the tray Move the guides in the tray to the proper positions for the size loaded Incorrect margins e Guides in the selected tray are set for a different size paper than what is loaded in the tray e Auto size sensing is set to off but you loaded a different size paper in a tray For example you inserted A4 size pa
92. ing system in use to configure the network printer Printing configuration Operating system Go to page Direct Windows 98 SE 19 Windows NT 4 0 e Printer is connected directly to the network using a network cable p 2 such as Ethernet Windows Me Windows 2000 e Printer drivers are typically installed on each network computer Wee e 2003 Shared Windows NT 4 0 20 8 8 Windows 2000 Windows XP Ee We of the computers on the network using a or Windows Server 2003 e Printer drivers are installed on the computer attached to the printer e During driver installation the printer is set up to be shared so that other network computers can print to it Direct printing using Windows 98 SE Me Windows NT 4 0 Windows 2000 Windows XP or Windows Server 2003 To install a custom printer driver and network port Printer E Clients Launch the drivers CD Click Install Printer and Software Click Agree to accept the license agreement Select Suggested and click Next Select Network Attach and click Next Select the printer model from the list and click Next NO oo FWD ch Select the printer port from the list and click Finish to complete the installation If the printer port is not listed a Click Add Port b Select Lexmark Enhanced TCP IP Port and enter the information to create the port c Enter a port name This can
93. ing the optional high capacity feeder Note Failure to properly align the high capacity feeder may cause paper jams Reinstalling the system board access cover 34 Installing and removing options Installing height adjustment spacers If the pins on the high capacity feeder do not align with the holes in the docking frame adjust the height of the feeder You can either remove the factory installed spacer or add two spacers between each caster and the bottom of the high capacity feeder Use the following steps to add or remove spacers 1 Determine the height difference between high capacity feeder alignment pins and the docking frame 2 Place the high capacity feeder on the floor or adequate work surface 3 Remove the four screws securing one of the casters to the high capacity feeder 4 Add or remove spacers To add spacers a Insert the four screws through the caster b Place the spacers on the screws Aligning the optional high capacity feeder 35 Installing and removing options c Align and insert the screws into the screw holes on the high capacity feeder To remove the factory installed spacer a Remove the spacer from the top of the caster b Insert the four screws through the caster c Align and insert the screws into the screw holes on the high capacity feeder 5 Tighten the four screws to secure the caster 6 Repeat steps 3 through 5 to add or remove spacers on th
94. ion is implemented The following table identifies which Color Samples pages to use Color specification of Classification of Printer Color Color Samples pages to print object being printed object being printed Correction setting and use for color matching RGB Text Auto sRGB Vivid Manual Manual Color RGB Text Setting Graphic Auto sRGB Vivid Manual Manual Color RGB Graphics Setting Image Auto sRGB Display Manual Manual Color RGB Image Setting CMYK Text Auto US CMYK or EURO CMYK Manual Manual Color CMYK Text Setting Graphic Auto US CMYK Manual Manual Color CMYK Graphics Setting Image Auto US CMYK Manual Manual Color CMYK Image Setting Note The Color Samples pages are not useful if the software application does not specify colors with RGB or CMYK combinations Additionally certain situations exist where the software application or the computer operating system adjusts the RGB or CMYK combinations specified in the application through color management The resulting printed color may not be an exact match of the Color Samples pages What are Detailed Color Samples and how do I access them This information applies to network models only Detailed Color Samples are pages similar to the default pages of color samples accessible from the Quality Menu on the printer operator panel or from the Configuration Menu in the printer Embedded Web Server The default color samples accessed by these methods have a
95. ist A directory listing shows the resources stored in flash memory or on the hard disk To print a listing oar Go MM ch Make sure the printer is on and the Ready message appears Press on the operator panel Press v until d Reports appears Press vV o Press v until d Print Directory appears Press V i The message Printing Directory List appears on the display The printer returns to the Ready state after the directory list prints Printing a network setup page 55 Printing Printing confidential and held jobs The term held job refers to any type of print job that can be initiated by the user at the printer This includes a confidential job a verify print job a reserve print job a repeat print job a bookmark a profile or a file on a USB flash memory device When sending a job to the printer you can specify in the driver that you want the printer to hold the job in memory Once your job is stored in printer memory go to the printer and use the printer operator panel to specify what you want to do with your print job All confidential and held jobs have a user name associated with them To access confidential or held jobs you must first select the type of job confidential or held and then select your user name from the user name list Once you select your user name you can print all your confidential jobs or select an individual print job You can then choose the number of copies for the print job or you can delete th
96. ith stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer Note Load only one size and type of print media at a time in the multipurpose feeder Do not mix sizes and types in the same tray Loading letterhead or preprinted paper e Print side face up for simplex single sided printing e Print side face down for duplex printing e Do not fill paper above the load line Overfilling the tray may cause jams Set the Paper Size and Paper Type for the multipurpose feeder MP Feeder Size and MP Feeder Type to the correct value for the print media you loaded a Press on the operator panel b Press v until you see d Paper Menu c Press vV d Press v until you see d Paper Size Type e Press v f Press V until you see d MP Feeder Size Type g Press Wi h Press v until the d appears next to the media size you loaded i Press V j Press v until you see d MP Feeder Size Type k Press v l Press v until the d appears next to the media type you loaded m Press E The printer returns to the Ready state Loading the multipurpose feeder 64 Printing Closing the multipurpose feeder Remove print media from the multipurpose feeder Push the extension tray in Push down on the multipurpose feeder near the printer entry rollers to secure it for closing PS O N Close the multipurpose feeder cover Loading the high capacity feeder The optional high
97. ivers for network printing Ve Printing a network setup page If the printer is attached to a network print a network setup page on the printer to verify the network connection This page also provides important information that helps in configuring for network printing Make sure the printer is on Press gt on the operator panel 2 3 Press W until V Reports appears and then press D 4 Press W until d Network Setup Page appears and then press D Note If an optional MarkNet N8000 series internal print server is installed Print Net1 Setup appears on the display D Check the first section on the network setup page and confirm that Status is Connected If Status is Not Connected is on the page the LAN drop may not be active or the network cable may be malfunctioning Consult a system support person for a solution and print another network setup page to verify that the printer is connected to the network Assigning a printer IP address If the network is using DHCP an IP address is automatically assigned after connecting the network cable to the printer 1 Look for the address under the TCP IP heading on the network setup page printed in Printing a network setup page 2 Go to Verifying the IP settings and begin with step 2 If the network is not using DHCP then manually assign an IP address to the printer One of the easiest ways is to use the operator panel 1 Press on the operator panel 2 Press
98. lick Add Printer Note USB support is not available for Windows 95 and Windows 98 first edition operating systems 4 When prompted select Local printer 5 Click Have Disk Note Some Windows operating systems require that the user has administrative access to install printer drivers on the computer 6 Specify the location of the custom printer driver on the drivers CD The path should be similar to the following D Drivers Print Win_9xMe lt language gt Where D is the letter of the CD ROM drive 7 Click OK It may take some time for the drivers to load 8 Close the drivers CD Serial printing With serial printing data is transferred one bit at a time Although serial printing is usually slower than parallel printing it is the preferred option when there is a great deal of distance between the printer and computer or when a parallel interface is not available Note A serial interface card is required and can be purchased separately Windows 12 Installing drivers for local printing Before printing establishing communication between the printer and computer is required To do this 1 Set serial parameters in the printer 2 Install a printer driver on the attached computer 3 Match the serial settings in the COM port Setting parameters in the printer 1 Press Ka on the operator panel 2 Press W until d Reports appears and then press V Note For information about serial menus and messages see the publications CD
99. loper drum on the underside of the toner cartridge Note The paper may be covered with unfused toner which can stain garments 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 98 Clearing jams 2 Remove any paper on the transfer belt If the paper source was the multipurpose feeder check the area between the multipurpose feeder and the transfer belt a Transfer belt Pa Neg Warning Do not use any pointed objects to remove the paper This could cause permanent damage to the transfer belt Note If banner paper is jammed in the fuser area continue with step 2 of the topic Check Area B If banner paper is jammed in the transfer belt area but has not entered the fuser remove the jam by rolling up the paper from inside the printer until the entire banner sheet is free 3 Check the fuser area and top cover for additional jams If there is no jam in the fuser area or top cover close the top cover and front door and then press If a jam is present continue with step 2 of the topic Check Area B Note If you need instructions on how to close the top cover see Closing the top cover 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 99 Clearing jams Check Area B This message indicates a paper jam in the fuser or output roller area To clear area B 1 Complete the steps to open the top cover Note If you need instructions on how to open the top cover
100. lot which can work with a Kensington lock to secure the system board access cover This may need to be unlocked before the system board access cover can be removed Kensington security slot Removing the system board access cover 26 Installing and removing options You need a number 2 Phillips screwdriver to remove the system board access cover 1 Loosen the eight screws on the system board access cover Do not remove the screws completely Warning The system board access cover must be replaced before operating the printer 2 Slide the cover up and away from the printer 0000000000 0099000990 0606900090 0000000000 Removing the system board access cover 27 Installing and removing options 3 Use the illustration to locate the connector for the card you want to install or remove Flash memory or firmware card connectors Memory connectors Parallel connector Optional hard disk Ethernet connector USB connector Option card Option card cover Removing the system board access cover 28 Installing and removing options Installing a memory card Complete the following instructions to install a printer memory card Note Memory cards designed for other Lexmark printers may not work with your printer 1 Remove the system board access cover See Removing the system board access cover 2 Push open the latches on both ends of the memory card connector 3 Unpack
101. m PPD file Mac OS 9 x Step 1 Install a custom PPD file 1 Insert the drivers CD a Double click Classic and double click the installer package for the printer Note A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer Choose the language needed for use and click Continue Click Continue after viewing the Readme file Click Continue after viewing the license agreement and click Agree to accept the terms of the agreement o oO o oo On the Easy Install screen click Install All the necessary files are installed on the computer Macintosh 23 Installing drivers for network printing f Click Close when installation is complete Note A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www lexmark com Step 2 Create a desktop printer 1 Inthe Chooser select the LaserWriter 8 driver 2 Fora routed network select the default zone from the list For the zone to select look on the Network Setup page under AppleTalk for Zone o Select the new printer from the list For printer to select look on the Network Setup page under the AppleTalk heading to find the default name of the printer Click Create Make sure there is an icon next to the printer name in the Chooser Close the Chooser window ON o Ho Verify printer installation a Click the desktop printer icon just added b Choose Printing gt Cha
102. mation about the capabilities of a printer to the Macintosh computer Click Continue on the Welcome screen and again after viewing the Readme file Click Continue after viewing the license agreement and click Agree to accept the terms of the agreement Select a Destination and click Continue bh D a2 0 On the Easy Install screen click Install Enter the user password and click OK All the necessary software is installed on the computer J3 Q Click Close when installation is complete Step 2 Create a print queue in Print Center or Printer Setup Utility Using AppleTalk Printing Follow these steps to create a print queue using AppleTalk Printing Open Finder click Applications and click Utilities Double click Print Center or Printer Setup Utility Choose Add Printer from the Printers menu A O N a Choose AppleTalk from the pop up menu Note Look on the network setup page under the AppleTalk heading to know which zone or printer to select 5 Select the AppleTalk zone from the list 6 Select the new printer from the list and click Add Macintosh 22 Installing drivers for network printing 7 Verify printer installation a Open Finder click Applications and click TextEdit b Choose Print from the File menu c Choose Summary from the Copies amp Pages pop up menu Note Look on the Network Setup page under the AppleTalk heading to find the default name of the printer to k
103. media guidelines 70 letterhead 73 letterhead printing 74 letterhead guidelines 73 loading instructions based on source 74 sizes supported 7 3 4 Monarch 79 storing 77 transparencies guidelines 74 media specifications characteristics 70 sizes 78 types 80 weight 80 memory Print and Hold function 55 Models configured 6 standard network 6 multipurpose feeder closing 65 Index guidelines 61 icons 62 print media loading 64 transparencies 63 N NetWare 24 network setup page 17 54 O operator panel 17 55 disabling menus 130 enabling menus 131 ordering print cartridge 87 P paper avoiding jams 69 letterhead 73 preprinted forms 73 recommended types 70 storing 69 unacceptable 72 paper tray adjustment 60 PIN entering at the printer 57 entering from the driver 56 for confidential jobs 56 Power Saver adjusting 132 preprinted forms 73 print cartridge ordering 87 print media jams avoiding 84 print media size window 61 Printing 51 printing duplex from trays 83 folio 58 on two sides from trays 83 statement 58 problems incorrect characters print 140 job didn t print 139 G0 LZ 0 UOISIA2Y pavunouue nun jenuapyuon yiewuxaT Index job prints 139 from wrong tray 139 on wrong paper or specialty media 139 large jobs do not collate 140 operator panel 139 blank 139 displays black diamonds 139 paper feed blank pages in output bin 143 frequent jams 142 jammed page does not reprint 143 Paper Jam
104. ments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Modification refurbishment repair refilling or remanufacture of products by a third party supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Notices 159 Notices Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited wa
105. mistaja Lexmark International Inc vakuuttaa taten etta Short Range Device tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sita koskevien direktiivin muiden ehtojen mukainen Dutch Hierbij verklaart Lexmark International Inc dat het toestel Short Range Device in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Bij deze verklaart Lexmark International Inc dat deze Short Range Device voldoet aan de essenti le eisen en aan de overige relevante bepalingen van Richtlijn 1999 5 EC French Par la pr sente Lexmark International Inc d clare que l appareil Short Range Device est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Par la pr sente Lexmark International Inc d clare que ce Short Range Device est conforme aux exigences essentielles et aux autres dispositions de la directive 1999 5 CE qui lui sont applicables Swedish Harmed intygar Lexmark International Inc att denna Short Range Device star verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG Danish Undertegnede Lexmark International Inc erkl rer herved at f lgende udstyr Short Range Device overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF German Hiermit erkl rt Lexmark International Inc dass sich dieser diese
106. mote the arak introduction of energy efficient products and Idien R to reduce air pollution caused by power generation Companies participating in this program introduce products that power down when they are not being used This feature will cut the energy used by up to 50 percent Lexmark is proud to be a participant in this program As an ENERGY STAR Partner Lexmark International Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Waste from Electrical and Electronic Equipment WEEE directive For available information regarding the Waste from Electrical and Electronic Equipment WEEE directive visit the Lexmark Web site at www lexmark com or contact your Lexmark representative Radio frequency statements Exposure to radio frequency radiation The radiated output power of this device is far below the FCC radio frequency exposure limits A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC Industry Canada compliance statement This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Avis de conformit aux normes de l industrie du
107. n increment value of 10 percent for Red R Green G and Blue B values Collectively these values are known as RGB color If the user finds a value on the pages that is close but would like to scan more colors in a nearby area the user can use the Detailed Color Samples to input the desired color value and a more specific or lower increment value This lets the user print multiple pages of colored boxes that surround a specific color of interest To access the pages of Detailed Color Samples use the printer Embedded Web Server interface Select the Color Samples option within the Configuration Menu Nine color conversion table options and three buttons called Print Detailed and Reset are shown on the options screen If the user selects a color conversion table and presses the Print button the printer prints the default color samples pages If the user selects a color conversion table and presses the Detailed button a new interface becomes available The interface lets the user enter individual R G and B values of the specific color of interest The user can also enter an increment value that defines the difference between the RGB value that each color box differs by If the user selects Print a printout generates which consists of the user specified color and the colors that exist near this color based on the increment value This process can be duplicated for Cyan C Magenta M Yellow Y and Black K color conversion tables too C
108. ng ke NNN A local printer is a printer attached to the computer using a USB or parallel cable The local printer is intended to be used by the computer to which it is attached If attaching a local printer install the printer driver on the computer before setting up the printer The printer driver is software that lets the computer communicate with the printer The procedure to install drivers depends on the operating system used Use the following table to find driver installation instructions for the particular operating system For additional help see the documentation that shipped with the computer and the software Operating system Go to page Windows 11 Windows Server 2003 Windows 2000 Windows XP Windows 98 SE Windows Me 11 Windows NT 4 x Windows 95 and Windows 98 first edition 12 Serial printing 12 Macintosh 14 UNIX Linux 15 Windows Some Windows operating systems may already include a printer driver that is compatible with the printer Note Installing a custom driver will not replace the system driver A separate printer object will be created and appear in the Printers folder Use the drivers CD that shipped with the printer to install the custom printer driver and obtain enhanced printer features and functionality Drivers are also available in downloadable software packages on the Lexmark Web site at www lexmark com Using Windows Server 2003 Windows 2000 Windows XP Windows 98 SE
109. ng on the second line Press and release A or v until d appears next to Exit Config Menu appears Press V Activating Menu Changes appears briefly followed by Performing Self Test The printer returns to Ready Printing folio and statement sizes 59 Printing Loading standard trays and optional trays Your printer has a 550 sheet standard tray You may have also purchased one or more 550 sheet optional trays The steps for loading a standard or optional tray are the same Note The steps for loading an optional high capacity feeder are different than the steps for loading a 550 sheet tray To load print media Note Do not remove a tray when a job is printing or when the operator panel indicator light is blinking Doing so may Cause a jam 1 Open the tray 2 Squeeze the side guide tab and position the guide for the size media you are using 3 Flex the sheets back and forth to loosen them then fan them Do not fold or crease the print media Straighten the edges on a level surface 4 Place the print media face down in the tray For duplex two sided printing on letterhead place the print media face up in the tray Note Do not fill paper above the load line Overfilling the tray may cause jams 5 Squeeze the front guide tab and slide the guide toward the inside of the tray until it lightly rests against the edge of the media Loading standard trays and optional trays 60 Printing 6 Adjust the kno
110. ng the job to print Replace the toner cartridge Transparency print quality is poor Print has inappropriate light or dark spots toner is smeared horizontal or vertical light bands appear or color does not project You are using transparencies that do not meet the printer specifications The Paper Type setting for the tray you are using is set to something other than Transparency Use only transparencies recommended by the printer manufacturer Make sure the Paper Type setting is set to Transparency Toner fog or background shading appears on the page A toner cartridge is defective or installed incorrectly The transfer belt is worn or defective A photodeveloper is worn or defective The fuser is worn or defective Toner is in the paper path Reinstall or replace the cartridge Replace the transfer belt Replace the photodeveloper black alone or all other colors at once Replace the fuser Call for service Toner rubs off the paper easily when you handle the sheets The Type setting is wrong for the type of paper or specialty media you are using The Weight setting is wrong for the type of paper or specialty media you are using The fuser is worn or defective Change Paper Type to match the paper or specialty media you are using Change Paper Weight from Plain to CardStock or other appropriate weight Replace the fuser Gray background The Toner Darkness sett
111. ng trays 1 through 4 Keep print media stored in an acceptable environment See Media guidelines If paper consistently jams in the tray reduce the paper stack height to level A in the tray Tips for successful printing 69 Media specifications Ve Media is paper card stock transparencies labels and envelopes The last four are sometimes referred to as specialty media The printer provides high quality printing on a variety of media A number of things must be considered concerning media before printing This chapter provides information to help make media selections and how to care for media Media guidelines Selecting the appropriate media for the printer helps avoid printing problems The following sections contain guidelines for choosing the correct media for the printer For detailed information about media characteristics see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Paper To ensure the best print quality and feed reliability use 90 g m 24 Ib xerographic grain long paper Business papers designed for general business use may also provide acceptable print quality We recommend Lexmark part number 12A5950 letter size glossy paper and Lexmark part number 12A5951 for A4 size glossy paper Always print several samples before buying large quantities of any type of media When choosing any media consider the weight fiber content and color The LED printing proce
112. nge Setup H the PPD file displayed in the PostScript Printer Description PPD file portion of the menu is correct for the printer printer setup is complete H be PPD file displayed in the PostScript Printer Description PPD file portion of the menu is not correct for the printer repeat Step 1 Install a custom PPD file UNIX Linux The printer supports many UNIX and Linux platforms such as Sun Solaris and Red Hat Visit the Lexmark Web site at www lexmark com for a complete list of supported UNIX and Linux platforms Note The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at www lexmark com We provide a printer driver package for each supported UNIX and Linux platform The User s Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments These packages are available for download from the Lexmark Web site The driver package needed is also on the drivers CD NetWare The printer supports Novell Distributed Print Services NDPS iPrint For the latest information about installing a network printer in a NetWare environment launch the drivers CD and click View Documentation UNIX Linux 24 Installing and removing options ke NNN CAUTION If you are installing memory or option cards sometime after setting up the printer turn the printer off and unplug the power cord before continuing If you have any other d
113. nge from 2 240 minutes Press V Submitting Selection appears Note You can also adjust the Power Saver setting by issuing a Printer Job Language PJL command For more information see the Technical Reference available on our Lexmark Web site at www lexmark com Encrypting the disk 7 8 Warning All resources on the hard disk will be deleted Resources residing in flash memory or in RAM remain unaffected Note This setting is only available when a hard disk is installed Turn the printer off Press and hold V and Ek while turning the printer on Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press W until d Disk Encryption appears and then press V Press W until d Enable appears and then press V Contents will be lost Continue appears Press W until d Yes appears and then press D The Encrypting Disk progress bar appears When disk encryption has finished press Press W until d Exit Config Menu appears and then press V To disable disk encryption 1 2 3 Turn the printer off Press and hold V and gt while turning the printer on Release both buttons when Performing Self Test appears on the display The printer performs its power on sequence and then Config Menu appears on the first line of the display Press W until d Disk Encryption appears and then press V Adju
114. ngs selected from the driver override the default settings selected from the printer operator panel You may need to click Properties or Setup from the initial Print box to see all of the available printer settings you can change If you are not familiar with a feature in the printer driver window open the online Help for more information To support all the printer features use the Lexmark custom printer drivers supplied with your printer Updated drivers as well as a complete description of the driver packages and Lexmark driver support are available from the Lexmark Web site You can also use the system drivers built into your operating system To print a job from a typical Windows application 1 Open the file you want to print 2 From the File menu select Print 3 Select the correct printer in the dialog box Modify the printer settings as appropriate such as the pages you want to print or the number of copies 4 Click Properties or Setup to adjust printer settings that were not available on the first screen and then click OK 5 Click OK or Print to send the job to the selected printer Printing 51 Printing Printing from a USB flash memory device A USB Direct interface is located on the operator panel so you can insert a USB flash memory device and print PDF documents Printing a document from a USB flash memory device is similar to printing a held job For information regarding tested and approved USB flash memory devi
115. now which printer to select e Ifthe PPD file displayed in the Summary window is correct for the printer then printer setup is complete e Ifthe PPD file displayed in the Summary window is not correct for the printer delete the printer from the printer list in Print Center or Printer Setup Utility and repeat Step 1 Install a custom PPD file Using IP Printing Follow these steps to create a print queue using IP Printing To create an AppleTalk print queue see Step 2 Create a print queue in Print Center or Printer Setup Utility Open Finder click Applications and click Utilities Double click Print Center or Printer Setup Utility Choose Add Printer from the Printers menu Choose IP Printing from the pop up menu Enter the IP address or the printer DNS name in the Printer Address box Choose Lexmark from the Printer Model pop up menu Select the new printer from the list and click Add ON Oa P o MM ch Verify printer installation a Open Finder click Applications and click TextEdit b Choose Print from the File menu c Choose Summary from the Copies amp Pages pop up menu d Doone of the following e Ifthe PPD file displayed in the Summary window is correct for the printer then printer setup is complete e Ifthe PPD file displayed in the Summary window is not correct for the printer delete the printer from the printer list in Print Center or Printer Setup Utility and repeat Step 1 Install a custo
116. o define the way duplexed pages are bound and how the printing on the back of the sheet even numbered pages is oriented in relation to the printing on the front odd numbered pages The two values for Duplex Bind are Long Edge Assumes binding along the long end of the page left edge for portrait orientation The asterisk and top edge for landscape orientation The following illustration shows long edge indicates this is binding for portrait and landscape pages the factory default i Bindin setting g Back of sheet gt next sheet Binding Front of next sheet Portrait Short Edge Assumes binding along the short edge of the page top edge for portrait orientation and left edge for landscape orientation The following illustration shows short edge binding for portrait and landscape pages Binding Back of Front of sheet next sheet Front of next sheet Landscape Portrait Using the duplex function two sided printing 83 Media specifications Avoiding jams Use appropriate print media paper transparencies labels and card stock to help ensure trouble free printing See Identifying media sources and specifications for more information Note Try a limited sample of any print media you are considering using with the printer before purchasing large quantities By selecting the appropriate print media and loading it properly you can avoid most jams See Loading standard trays an
117. ollectively these values are known as CMYK color The default increment is 10 percent for Black and 20 percent for Solving color quality problems 153 Troubleshooting Cyan Magenta and Yellow The increment value defined by the user for Detailed Color Samples applies to Cyan Magenta Yellow and Black Solving color quality problems 154 Notices Ce EECH Licensing notice e Conventions Electronic emission notices The printer resident software contains software developed and oe copyrighted by Lexmark The United Kingdom Telecommunications Act In addition the printer resident software may contain 1984 e Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and or the GNU Lesser General Public License version 2 1 e ENERGY STAR Software licensed under the BSD license e Software licensed under other licenses e Noise emission levels e Waste from Electrical and Electronic Equipment WEEE directive Click the title of the document you want to review e BSD License and Warranty statements Radio frequency statements GNU General Public License European Community EC directives Open Source License conformity The Lexmark modified third party software covered by these third party licenses is free software you can redistribute it and or modify e India emissions notice it under the terms of the licenses referenced above These licenses do not provide you any rig
118. oner to the clothing Use cold water to remove toner that has soiled clothing 4 Wipe the glass lenses of all four LED heads with a clean dry cloth or tissue paper Cleaning the LEDs 92 Maintaining the printer 5 Reinstall all toner cartridges CAUTION Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands clothing and other items 6 Close the top cover and the front door Closing the top cover CAUTION Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands clothing and other items 1 Place both hands on the top cover as shown 2 Press down firmly until the top cover clicks into place Closing the top cover 93 Maintaining the printer 3 Rotate the top cover locking lever to the right Note If you cannot rotate the locking lever the cover is not fully closed Open the top cover and press down firmly until the top cover clicks into place 4 Close the front door CAUTION An optional drawer weighs 18 5 kg 40 8 Ib Have someone help when lifting Closing the top cover 94 Clearing jams ke NNN By carefully selecting print media and loading it properly you should be able to avoid most paper jams For more information on avoiding paper jams see Avoiding jams If jams do occur follow the steps outlined in this section To resolve the paper jam messages
119. or on the flash memory or firmware card must touch the system board and be locked into the connector Be careful not to damage the connectors Installing a hard disk Warning Hard disks are easily damaged by static electricity and physical shock such as dropping Touch something metal such as the printer frame before you touch the hard disk Installing a hard disk 30 Installing and removing options If an option card has been installed you may have to remove the option card before installing the hard disk 1 Remove the system board access cover see Removing the system board access cover 2 Align and press the ribbon cable connector into the connector on the system board 3 Flip the hard disk over and then press the three posts on the mounting plate into the holes on the system board The hard disk snaps into place Installing a hard disk 31 Installing and removing options Installing an option card Your printer has one expansion card slot that supports a number of option cards The following table describes their function Card Function MarkNet N8000 series internal print Adds an Ethernet Token Ring or Fiber port to connect your printer to a server network Serial Parallel 1284 C Interface Card Adds an RS 232C serial and 1284 C parallel interface port Coax Twinax Adapter Card for SCS Adds a coaxial twinaxial network port 802 11g Wireless Print Adapter
120. ot remove the USB flash memory device from the USB Direct interface until the document has finished printing The document prints If you leave the drive in the printer after leaving the initial USB menu screen you can still print PDFs on the drive as held jobs See Printing confidential and held jobs Canceling a print job There are several methods for canceling a print job e Canceling a job from the printer operator panel e Canceling a job from a computer running Windows Canceling a job from the taskbar Canceling a job from the desktop e Canceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OS 9 x Canceling a job from a Macintosh computer running Mac OS X Canceling a job from the printer operator panel Note For more information about the operator panel see Understanding the printer operator panel If the job you want to cancel is printing and Busy appears on the display press W until d Cancel a job appears and then press Gi The message Cancel Pending appears until the job is canceled Canceling a job from a computer running Windows Canceling a job from the taskbar When you send a job to print a small printer icon appears in the right corner of the taskbar 1 Double click the printer icon A list of print jobs appears in the printer window Select the job you want to cancel Press the Delete key on the keyboard Canceling a print job Printing Can
121. oting Solving printing problems Symptom The operator panel display is blank or displays only diamonds Cause The printer self test failed Solution Turn the printer off wait about 10 seconds and turn the printer back on If the Performing Self Test and Ready messages do not appear turn the printer off and call for service The message Error reading USB drive appears when using a USB device The USB device you are using may not be supported or has an error Only specific USB flash memory devices are supported For information regarding tested and approved USB flash memory devices see our Lexmark Web site at www lexmark com Jobs do not print The printer is not ready to receive data Make sure Ready or Power Saver appears on the display before sending a job to print Press ei to return the printer to the Ready state Y The specified output bin is full Remove the stack of paper from the output bin and then press Q x v The specified tray is empty Load paper in the tray You are using the wrong printer driver or are printing to a file e Verify you are using the printer driver associated with your printer e If you are using a USB port make sure you are running Windows 98 Me Windows 2000 Windows XP or Windows Server 2003 and using a Windows 98 Me Windows 2000 Windows XP or Windows Server 2003 compatible printer driver Your MarkNet N8000 series internal p
122. oxes Either a CMYK or RGB combination is located on each box depending on the table selected The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table The user can examine the color samples pages and identify the box whose color is the closest to the desired color If the user finds a box whose color is close to the desired color match but the user would like to scan the colors in that area in more detail then the user can access the Detailed Color Samples by using the printer Embedded Web Server interface which is only available on network models The color combination labeled on the box can then be used for modifying the color of the object in a software application The software application Help section provides instructions for modifying the color of an object Manual Color Correction may be necessary to utilize the selected color conversion table for the particular object Which Color Samples pages to use for a particular color matching problem depends on the Color Correction setting being used Auto Off or Manual the type of object being printed text graphics or images and how the color of the object is specified in the software application RGB or CMYK combinations When the printer Color Correction setting is set to Solving color quality problems 152 Troubleshooting Off the color is based on the print job information no color convers
123. per into the selected tray but did not set the Paper Size to A4 Move the guides in the tray to the proper positions for the size loaded Set the Paper Size to match the media in the tray Skewed print Print is inappropriately slanted e Guides in the selected tray are not in the correct position for the paper size loaded in the tray e You are using paper that does not meet the printer specifications e Move the guides in the tray to the proper positions for the size loaded See Media specifications Blank pages e Packaging material has not been removed from one or more toner cartridges e Toner is low e One or more toner cartridges are defective or empty e Remove the packaging material from the appropriate toner cartridge e Remove the toner cartridge by gripping the handles with both hands Shake the cartridge back and forth and reinstall it e Replace the defective toner cartridges Solving print quality problems 147 Troubleshooting Symptom Solution Solid color pages e A toner cartridge is e Replace the toner cartridge defective e Call for service e Your printer requires servicing The paper curls badly once it prints and s The Type and Weight e Change Paper Type and Paper Weight exits to a bin settings are not appropriate to match the paper or specialty media for the type of paper or loaded in the printer specialty media you are e Load paper from a fresh package u
124. perator panel the printer driver or from MarkVision Professional Use Heavy for card stock weighing more than or heavier than 163 g m 90 Ib Be aware that preprinting perforation and creasing can significantly affect the print quality and cause media handling or jamming problems Avoid using card stock that may release hazardous emissions when heated Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer The use of grain long card stock is recommended Storing media Use the following guidelines for proper media storage These help avoid media feeding problems and uneven print quality For best results store media in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Most label manufacturers recommend printing in a temperature range of 18 to 24 C 65 to 75 F with a relative humidity of 40 to 60 Store cartons of media on a pallet or shelf rather than directly on the floor When storing individual packages of media out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl Do not place anything on top of the media packages Storing media 77 Media specifications Identifying media sources and specifications The following tables provide information on standard and optional sources including the media sizes ava
125. printer driver or from MarkVision Professional For best performance use envelopes made from 90 g m 24 lb bond paper Use up to 105 g m 28 Ib bond weight for the 250 sheet standard tray or 105 g m 28 Ib bond weight for envelopes as long as the cotton content is 25 or less Envelopes with 100 cotton content must not exceed 90 g m 24 Ib bond weight Use only new undamaged envelopes For best performance and to minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Contain windows holes perforations cutouts or embossing Use metal clasps string ties or metal folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have nicked edges or bent corners Have rough cockle or laid finishes Use envelopes that can withstand temperatures of 230 C 446 F without sealing excessive curling wrinkling or releasing hazardous emissions If any doubts exist about the envelopes considered for use check with the envelope supplier A combination of high humidity over 60 and the high printing temperatures may seal the envelopes Storing paper 75 Media specifications Labels The printer can print on many labels designed for use with laser printers These labels are supplied in letter size A4 size and legal size sheets Label adhesives face
126. r driver to send a satisfactory before you print the other copies If the job is unsatisfactory Verify Print job you can cancel the job See Printing and deleting held jobs for more information about a Verify Print job Determining the status of supplies 86 Maintaining the printer Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark Authorized Supplies Dealers in your area In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you bought your printer Ordering a toner cartridge When the color Low message appears you should order a new print cartridge You can print a few hundred pages after the color Low message comes on You need to have a new cartridge available when the current one no longer prints satisfactorily Note Be sure to shake your new print cartridge before installing it into the printer to maximize its yield The recommended print cartridges specifically designed for your printer are Part number Description Average yield C9202CH Cyan toner cartridge 14 000 pages C9202MH Magenta toner cartridge 14 000 pages C9202YH Yellow toner cartridge 14 000 pages C9202KH Black toner cartridge 15 000 pages 1At approximately 5 coverage When the message Replace Black Toner and Oil Coating Roll appears the black cartridge is empty Replace both the black toner cartridge and t
127. r locks into position 10 Press WI You must clear any printer paper jams before the printer will resume printing For instructions on clearing printer paper jams see your printer s Quick Reference or publications CD 200 Paper Jam lt x gt Pages Jammed Check Areas A F T1 5 MPF 124 Clearing jams 250 Paper Jam Check MP Feeder 1 Slowly pull the jam straight out of the multipurpose feeder except when feeding banner paper 11 69 X 48 in Clear banner paper jams only in the paper feed direction If the paper will not come out proceed with step 2 2 Open the top cover 3 Remove the paper on the transfer belt Warning Do not touch drop or place anything on the transfer belt Touching the surface of the transfer belt or placing items on it may cause damage Transfer belt If banner paper is jammed inside the printer remove the jam by rolling up the paper from inside the printer until the entire banner sheet is free 4 Close the top cover 5 Press Wi 250 Paper Jam Check MP Feeder 125 Clearing jams 24 lt x gt Paper Jam Check Tray lt x gt Jams in five areas result in a 24 lt x gt Paper Jam message where x represents the tray number where the jam has occurred Paper jam messages 241 244 indicate a jam has occurred in one of the paper trays A249 Paper Jam Check Tray lt x gt message indicates a jam has occurred in the high capacity feeder See Identifying jam areas for tray numbering 241 244
128. re individual packages of paper out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl e Do not place anything on top of paper packages e Store paper in its original wrapper until you load it into the printer Selecting preprinted forms and letterhead Use the following guidelines when selecting preprinted forms and letterhead paper for the printer Use grain long papers for best results for 60 to 90 g m weights e Use only forms and letterhead printed using an offset lithographic or engraved printing process e Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must withstand temperatures of 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based should meet these requirements latex inks might not When in doubt contact the paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Storing paper 73 Media specifications Printing on letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers Page orientation is important when printing on letterhead Use the following table for help when loading letterhe
129. returns to the Ready state after the menu settings page prints Printing the menu settings page 54 Printing Printing a network setup page If the printer is attached to a network print a network setup page on the printer to verify the network connection This page also provides important information that helps in configuring for network printing P O N Make sure the printer is on Press Es on the operator panel Press W until d Reports appears and then press D Press W until d Network Setup Page appears and then press WI Note If an optional Market N8000 series internal print server is installed Print Net1 Setup appears on the display Check the first section on the network setup page and confirm that Status is Connected If Status is Not Connected is on the page the LAN drop may not be active or the network cable may be malfunctioning Consult a system support person for a solution and print another network setup page to verify that the printer is connected to the network Printing a font sample list To print samples of the fonts currently available for your printer 1 2 3 4 5 Make sure the printer is on and the Ready message appears Press ES on the operator panel Press W until d Reports appears and then press V Press W until d Print Fonts appears and then press V Press W until the d appears next to PCL Emul Fonts PostScript Fonts Of PPDS Fonts and then press Gi Printing a directory l
130. rint server is not set up properly or is not connected properly Verify that you have properly configured the printer for network printing See the drivers CD or to our Lexmark Web site for information You are using the wrong interface cable or the cable is not securely connected Make sure you are using a recommended interface cable Make sure the connection is secure Held jobs do not print A formatting error has occurred The printer has insufficient memory e Print the job Only part of the job may print e Delete the job e Free up additional printer memory by scrolling through the list of held jobs and deleting others you have sent to the printer The printer has received invalid data Delete the job Job takes longer than expected to print The job is too complex Reduce the complexity of your print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Page Protect is set to On Set Page Protect to Off from the Setup Menu For more information see the Menus and Messages Guide Job prints from the wrong tray or on the wrong paper or specialty media The operator panel menu settings do not match the media loaded in the tray Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray Solving printing problems 139 Trouble
131. rranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable INNO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Notices 160 D Index ke NNN Numerics 550 sheet drawer 6 A adjust paper tray 60 adjusting Power Saver 13
132. s into position Aligning the optional finisher 41 Installing and removing options Aligning the top of the finisher Follow these instructions if the alignment marks on top of the finisher are not aligned with the edges of the cover on the side of the printer Note Any time you move the printer or finisher recheck printer and finisher top alignment A a 2 Cy 6 1 Loosen the guide rail thumbscrews If you made previous adjustments the thumbscrews will already be loose 2 Rotate the adjustment knobs as needed to raise or lower the side of the finisher To raise the finisher rotate the adjustment knobs clockwise To lower the finisher rotate the adjustment knobs counterclockwise 3 Tighten the guide rail thumbscrews Aligning the optional finisher 42 Installing and removing options 4 Roll the finisher toward the printer until the finisher locks to the docking pins You hear a click when the finisher locks into position Adjusting the finisher wheels Adjust the wheels on the end of the finisher so the stand will remain aligned when moved To adjust and lock the wheels 1 Rotate the left and right upper adjustment knobs on the rear wheels until the wheels touch the floor To lower the wheels rotate the adjustment knobs clockwise 2 Turn the wheels until the locking knobs are aligned with the finisher base 3 Rotate the locking knobs counterclockwise until they contact the finish
133. s show a standard network and fully configured printer If you attach print media handling options to the printer it may look more like the fully configured model Items denoted with an asterisk are options Standard network Fully configured Bin 1 Banner media tray Standard output bin Operator panel High capacity feeder 3 000 sheets Finisher Bin 1 Finisher Bin 2 Finisher Tray 2 550 sheets Tray 3 550 sheets Tray 4 550 sheets Duplex internal Tray 1 integrated tray or standard tray 550 sheets Learning about the printer Learning about the printer A number of menus are available to make it easy for you to change printer settings The diagram shows the menu index on the operator panel and the menus and items available under each menu For more information about menus and menu items see the Menus and Messages book on your publications CD D d Supplies Menu Paper Menu Reports Menu Supplies Menu Cyan Toner Yellow Toner Magenta Toner Black Toner Oil Coating Roll Color Photodevs Black Photodev Fuser Transfer Belt Staples Punch Paper Menu Default Source Paper Size Type Configure MP Substitute Size Paper Loading Network Ports TCP IP IPv6 Standard Network Network x Standard USB USB x Parallel Parallel x Serial Serial x NetWare AppleTalk LexLink Reports Menu
134. sheet printable stock and topcoats must be able to withstand temperatures of 230 C 446 F and pressure of 25 pounds per square inch psi Try a sample of any labels considered for use with the printer before purchasing a large quantity For detailed information on label printing characteristics and design see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications When printing on labels Set the Paper Type menu item to Labels in the Paper Menu Set the Paper Type from the printer operator panel the printer driver or from MarkVision Professional Do not load labels together with paper or transparencies in the same source mixing media can cause feeding problems Do not use label sheets with a slick backing material Do not print within 1 mm 0 04 in of the die cut Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and cartridge warranties Use labels that can withstand temperatures of 230 C 446 F without sealing excessive curling wrinkling or releasing hazardous emissions Do not print within 1 mm 0 04 in of the edge of the label of the perforations or between die cuts of the label Do not use label sheets that have adhesive to the edge of the sheet Zone coating of the adhesive at least 1 mm 0 04 in away from e
135. ship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase and ends 12 months later as shown on the purchase receipt provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed Fuser Units Paper Feed items and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a Life Warning or Scheduled Maintenance message for such item To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are respons
136. shooting Symptom Incorrect characters print Cause You are using an incompatible parallel cable Solution If you are using a parallel interface make sure you are using an IEEE 1284 compliant parallel cable We recommend Lexmark part number 1329605 10 ft or 1427498 20 ft for the standard parallel port The printer is in Hex Trace mode If Ready Hex appears on the display you must exit Hex Trace mode before you can print your job Turn the printer off and back on to exit Hex Trace mode Tray linking does not work Tray linking is not configured properly e Make sure both the size and type of media are the same in both trays e Make sure the paper guides in the trays are set for the correct size media e Make sure the menu values for both size and type are set correctly in the Paper Menu e See Linking trays or see the Menus and Messages Guide for more information Large jobs do not collate Collate is not set to On Set Collation to On in the Finishing Menu or through the printer driver Note Setting Collation to of in the driver overrides the setting in the Finishing Menu See the Menus and Messages Guide for more information The job is too complex Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job The printer does not have enough memory Add printer memory or
137. sing e Store paper in its original wrapper until e The paper has been stored you use it in a high humidity See Storing paper environment Color quality information This section helps you understand how operations available on the printer can be used to adjust and customize color output Quality Menu Selections available in the Quality Menu provide the user with multiple options that can adjust color characteristics of the printer Values marked by an asterisk are the factory default settings Values selected in the printer PostScript or PCL emulation drivers for Windows will override printer settings Menu item Purpose VETES Print Mode To determine whether images are Color printed in a monochrome grayscale or in color Black Only Color To adjust the printed color to Auto Applies different color conversion Correction better match the colors of other tables to each object on the printed output devices or standard color page depending on the type of object systems and how the color for each object is Due to the differences between specified additive and subtractive colors aniei certain colors that appear on the Off No color correction is implemented monitor are impossible to Manual Allows customization of the color duplicate on the printer conversion tables applied to each object on the printed page depending on the type of object and how the color for each object is specified Customi
138. sion table to approximate EuroScale color output Vivid CMYK Increases color saturation for the US CMYK color conversion table Off No color conversion is implemented Enhance Fine A selection to enable a print mode On In the driver enable the check box Lines preferable for certain files 7 containing fine line detail such as Off In the driver disable the check box architectural drawings maps electronic circuit diagrams and flow charts Note Enhance Fine Lines is not a menu item This setting is only available on the PCL emulation driver or PostScript driver or on the printer Embedded Web Server Quality Menu 150 Troubleshooting Solving color quality problems This section helps answer some basic color related questions and describes how some of the features provided in the Quality Menu can be used to solve typical color problems Note Read Solving print quality problems which provides solutions for common print quality problems some of which may affect the color quality of the printed output Frequently asked questions FAQ about color printing What is RGB color Red green and blue light can be added together in various amounts to produce a large range of colors observed in nature For example red and green light can be combined to create yellow light Televisions and computer monitors create colors in this manner RGB color is a method of describing colors by indicating the
139. ss heats paper to high temperatures of 230 C 446 F for non MICR applications Use only paper able to withstand these temperatures without discoloring bleeding or releasing hazardous emissions Check with the manufacturer or vendor to determine whether the paper chosen is acceptable for laser printers When loading paper note the recommended print side on the paper package and load paper accordingly See Loading standard trays and optional trays for detailed loading instructions Paper characteristics The following paper characteristics affect print quality and reliability It is recommended that these guidelines are followed when evaluating new paper stock For detailed information see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Media specifications 70 Media specifications Weight The printer can automatically feed paper weights from 60 to 176 g m 16 to 47 Ib bond grain long Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 90 g m 24 Ib bond grain long paper To use paper narrower than 182 x 257 mm 7 2 x 10 1 in it is recommended that the weight be greater than or equal to 90 g m 24 Ib bond Curl Curl is the tendency of media to curve at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temp
140. sting Power Saver 132 Administrative support 5 Press W until d Disable appears and then press WI Contents will be lost Continue appears 6 Press W until d Yes appears and then press D The Encrypting Disk progress bar appears 7 When disk encryption has finished press 8 Press W until d Exit Config Menu appears and then press V Setting security using the Embedded Web Server EWS You can enhance the security of network communications and device configuration by using the advanced security options These features are available through the Web page of the device Setting the system password Setting the system password protects configuration of the Embedded Web Server A system password is also required for Secure mode and confidential communication with MVP To set the system password 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ijp_address Click Configuration Under Other Settings click Security Click Create Password if one has not been set previously If a password has already been set click Change or Remove Password Using the secure Embedded Web Server The SSL Secure Sockets Layer allows for secure connections to the Web server within the print device You can connect to the Embedded Web Server more securely by connecting to the SSL port instead of the default HTTP port The SSL port connection will encrypt all Web server net
141. streznimi dolocili Direktive 1999 5 EC Notices 158 Notices India emissions notice This device uses very low power low range RF communication that has been tested and found not to cause any interference whatsoever The manufacturer is not responsible in case of any disputes arising out of requirement of permissions from any local authority regulatory bodies or any organization required by the end user to install and operate this product at his premises ARG URS gett ue 9 gen d OF aide en Lot pt ist oi TAT Hea Tage Wert ot oT geet de ge um ant Er ae Dr i A gen oO aa gott Al ett Sah dia Gala ENT e vo oi aA Gate walt gd of oe go Ti wis wien Tome Ter a S i ao d Ayal UT HM d Ea veer vs flare aH Refs Giele feta ae ZI Statement of Limited Warranty for Lexmark C920 Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product Is manufactured from new parts or new and serviceable used parts which perform like new parts Is during normal use free from defects in material and workman
142. stribute any of the information you supply in any way it believes appropriate without incurring any obligation to you You can purchase additional copies of publications related to this product by calling 1 800 553 9727 In the United Kingdom and Eire call 44 0 8704 440 044 In other countries contact your point of purchase References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility 2005 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark Lexmark with diamond design MarkNet and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries Drag N Print ImageQuick and PrintCryption are trademarks
143. supplies C Dm M ke Y em K mmm d Cyan Toner OK Magenta Toner OK Conserving supplies Several settings in your application software or on the display let you conserve toner and paper For more information on changing these settings see the Menus and Messages Guide Supply Menu selection item What the setting does Toner Toner Darkness in the Lets you adjust the level of toner released on a sheet of print media The Defaults gt Quality Menu values range from 1 lightest setting to 5 darkest setting Color toner Black Only Print Mode in the Prints black only to conserve your color print supplies and color Defaults gt Quality Menu photo developers Color toner Color Saver in the Defaults gt Prints colors less vividly to conserve your color toner Quality Menu Print media Multipage Print in the Causes the printer to print the two or more page images on one side of a Defaults gt Finishing Menu sheet Values for Multipage Print are 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up and 16 Up Combined with the duplex setting Multipage Print lets you print up to 32 pages on one sheet of paper 16 images on the front and 16 on the back Duplex in the Defaults gt Duplex printing is available when you attach the optional duplex unit It Finishing Menu lets you print on both sides of a sheet of paper Use your software application Lets you examine the first copy of a multiple copy job to be sure it is or printe
144. t is loaded Rubber feed rollers do not turn to advance paper Check the following e The power cord is plugged firmly into the back of the high capacity feeder e The power cord is plugged into an outlet e The outlet has power Consistent misfeeds or jams in the feeder Try the following e Flex the paper e Turn the print media over Check the following e Feeder is properly installed e Paper is loaded correctly e Paper is not damaged e Paper meets specifications e Guides are positioned correctly for the paper size selected Service messages A service message indicates printer failure that may require service Turn the printer off wait about 10 seconds and then turn the printer on If the error recurs write down the error number the problem and a detailed description Call for service Solving option problems 142 Troubleshooting Solving paper feed problems Symptom Paper frequently jams Cause You are using paper that does not meet the printer specifications Solution Use recommended paper and other specialty media See the Card Stock amp Label Guide available on our Lexmark Web site at www lexmark com for detailed specifications See Avoiding jams for information that can help prevent jams from occurring You have loaded too much paper or too many envelopes Make sure the stack of paper you load does not exceed the maximum stack height indicate
145. tart or cancel a job Understanding the printer operator panel 9 Learning about the printer Button Function The numeric pad consists of numbers a pound sign and a backspace button The 5 Mumerc pag button has a raised bump for non visual orientation The numbers are used to enter numeric values for items like quantities or PINs The backspace is used to delete the number to the left of the cursor Pressing the backspace O multiple times will delete additional entries Note The pound sign is not used Display panel The display panel shows messages and graphics describing the current state of the printer and indicating possible printer problems you must resolve The top line of the display is the header line If applicable it will contain the graphic indicating the Back button can be used It will also display the current status and the Supplies Warnings status If multiple warnings are present each warning will be separated by a comma The other three lines of the display are the body of the screen This is where you view printer status supplies messages show me screens and make selections 1 Remove print media adjust G width guides ke S Status Supplies V View supplies Ready Tray 1Low Printing pg 1 V Cancela Job Status Supplies Held jobs Understanding the printer operator panel 10 Installing drivers for local printi
146. that shipped with the printer 3 Press W until d Menu Settings Page appears and then press D 4 Press W until V serial Standard or d serial Option X if a serial interface card is installed appears and then press 5 Press W until d lt Parameter gt appears and then press V where lt Parameter gt is the parameter required for a change 6 Press W until d lt Setting gt appears and then press V where lt Setting gt is the setting required for a change Note the following restrictions e Maximum baud rate supported is 115 200 e Data Bits must be set to 7 or 8 e Parity must be set to Even Odd or None e Stop Bits must be set to 2 e Flow Control recommended protocol setting is Xon Xoff 7 Press V to return the printer to the Ready state 8 Print a Menu Settings page and verify that the serial parameters are correct Note Keep this page for later use Press on the operator panel Press W until V Reports appears and then press D Press W until V Menu Settings Page appears and then press D a o CG D Look under the Standard Serial or Serial Option X if a serial interface card is installed heading to find the serial parameters Installing a printer driver A printer driver must be installed on the computer that is connected to the printer Note Windows 95 and Windows 98 first edition users should follow the installation directions in Using Windows 95 and Windows 98 first edition 1 Insert the
147. the memory card Warning Printer memory cards are easily damaged by static electricity Touch something metal such as the printer frame before you touch a memory card Avoid touching the connection points along the edge of the card Save the packaging 4 Align the notches on the bottom of the card with the notches on the connector 5 Push the memory card firmly into the connector until the latches on either end of the connector snap into place It may require some force to fully seat the card WW 6 Make sure each latch fits over the notch on the end of the card Installing a flash memory or firmware card Note Flash memory and firmware cards designed for other Lexmark printers may not work with your printer 1 Remove the system board access cover see Removing the system board access cover Warning Flash memory and firmware cards are easily damaged by static electricity Touch something metal such as the printer frame before you touch a card 2 Unpack the flash memory or firmware card Avoid touching the metal pins on the bottom of the card Save the packaging Installing a memory card 29 Installing and removing options 3 Holding the flash memory or firmware card by the locking clips align the plastic pins on the card with the holes on the system board Locking clips Pins 4 Push the flash memory or firmware card firmly into place and release the locking clips The entire length of the connect
148. urn to applications much faster With this method a subset of driver information is copied from the server to the client computer This is just enough information to send a print job to the printer 1 2 3 5 Double click Network Neighborhood on the Windows desktop of the client computer Locate the host name of the server computer and double click the host name Right click the shared printer name and click Install Wait a few minutes for the driver information to be copied from the server computer to the client computer and for a new printer object to be added to the Printers folder The time this takes varies based on network traffic and other factors Close Network Neighborhood Print a test page to verify printer installation Using the peer to peer method With this method the printer driver is fully installed on each client computer Network clients retain control of driver modifications The client computer handles the print job processing a P ON Click Start gt Settings gt Printers Click Add Printer to launch the Add Printer wizard Click Next Click Network Printer and click Next Enter the printer name or URL if on the Internet or an intranet and click Next If the printer name or URL is unknown leave the text box blank and click Next Select the network printer from the Shared printers list If the printer is not listed enter the path of the printer in the text box The path looks similar to t
149. ved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts e Your product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions Contents ke NNN Chapter 1 Learning about the printer cccccccsssseeeeeeseeeeeeeeeeeeeeeeeeeeeees 6 Understanding the printer operator panel ccccceeseecceeeeeeeteeeeeeeeeeeeeeeeeeeaeneneeeeneeeeees 8 Chapter 2 Installing drivers for local printing eceeeeeseeeeeeees 11 MV le 11 Macintosh eegene eebe 14 MUI MRS sete cect Snes ese eet Sls eect het dca a ea hak eda cdc eee Gyan crated 15 Chapter 3 Installing drivers for network printing cceeeseseeeeees 17 Printing a network setup page xissicsc cic cacetecs ssc Sutera csr edsdce iia tithag cette 17 Assigning a printer ee e 17 Verifying the IP settings acces ats depeecdnnncxeedes serch deka anaxsseatafeds teed sa dactdnentseadausnnedstnerabaaesaadeoiage 18 Ve ele 18 Macintosh eege eege Eed ER UNIX LINUX EE 24 NetWare est ea thc ee a aa ene eee he ees ewe eee 24 Chapter 4 Installing and removing Options eeeeeeeeeeeeeeeee
150. vice Note This setting is only available when a hard disk is installed Note Back channel data will be processed while the printer is locked Reports such as user or event logs can be retrieved from a locked printer To set Printing Lockout 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Security 4 Click Printer Lockout PIN Confidential Print Setup Confidential Print Setup lets you designate a maximum number of PIN entry attempts and set an expiration time for print jobs When a user exceeds a specific number of PIN entry attempts all of that user s print jobs are deleted When a user has not printed their jobs within a designated time period the print jobs are deleted To activate Confidential Print Setup Note This feature is only available on network models 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Security 4 Click Confidential Print Setup Quick start mode Quick start mode allows the printer to begin printing before the engine has warmed to normal operating temperature With quick start when the printer is in standby mode and receives a print job pages print slowly at first and then more quickly once the printer warms up T
151. work communications between the PC and the printer To connect to the SSL port Open your Web browser In the address line enter the IP address of the printer you want to configure using the format https ip_address Supporting SNMPv3 Simple Network Management Protocol version 3 SNMPVS protocol allows for encrypted and authenticated network communications It also lets the administrator select a desired level of security Prior to use at least one user name and password must be established from the settings page To configure for SNMPv3 through the Embedded Web Server of the printer 1 Open your Web browser In the address line enter the IP address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click SNMP SNMPvV3 authentication and encryption has three levels of support Setting security using the Embedded Web Server EWS 133 Administrative support e No authentication and no encryption e Authentication with no encryption e Authentication and encryption Note Only the selected level and later may be used to communicate Supporting IPSec Internet Protocol Security IP Security protocol provides authentication and encryption of communications at the network layer allowing all application and network communications over the IP protocol to be secure IPSec can be set up between the printer and up to five hosts using both
152. y take some time for the drivers to load f Close the drivers CD installer application g Connect the USB cable and turn on the printer The Plug and Play screen appears and a printer object is created in the Printers folder of the computer The printer is shared in step 2 Share the printer on the network h Printa test page to verify printer installation 2 Share the printer on the network a Click Start gt Settings gt Printers Select the printer just added Click File gt Sharing Select the Shared as check box and enter a name in the text box oao oo In the Alternate Drivers section select the operating systems of all the network clients that will print to the printer f Click OK Note If files are missing prompts may appear to request the server operating system CD Windows 20 Installing drivers for network printing g Check the following to make sure the printer was successfully shared e The printer object in the Printers folder now has a shared indicator For example in Windows NT 4 0 a hand appears under the printer object e Browse Network Neighborhood Find the host name of the server and look for the shared name assigned to the printer Install the printer driver or subset on network clients Using the point and print method Note This method is usually the best use of system resources The server handles driver modifications and the print job processing This lets network clients ret
153. zation is performed using the selections available under the Manual Color menu item Print Selects the quality of printed 2400 IQ Resolution output Toner Darkness Lighten or darkens printed output 1 to 5 4 is the default setting and conserves toner Select a lower number to lighten the printed output or save toner Color quality information 148 Troubleshooting Menu item Purpose Color Saver To conserve toner in graphics and images yet maintain high quality text The amount of toner used to Off print graphics and images is reduced however text is printed with default toner usage If selected this setting overrides Toner Darkness settings Color Saver is not supported in PPDS and partially supported by the PCL emulation driver RGB Brightness To assist in making brightness 6 5 4 3 2 1 0 6 is maximum decrease contrast and saturation 1 2 3 4 5 6 adjustments to color output S 3 e GE 0 is the default setting These functions do not affect files RGB Contrast Where CMYK color specifications 9 4 2 3 4 5 0 is the default setting are being used See Frequently i g asked questions FAQ about 5 is maximum increase color printing for m 8 8 RGB Saturation information ep GE 0 1 2 3 4 5 0 is the default setting specifications 5 is maximum increase Color Balance To provide users with the ability to Cyan 5 4 3

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