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Lexmark 28D0500 Printer User Manual

1. 2 Europe the Middle East and Africa 3 Asia 4 Latin America 9 Invalid region 50 PPDS font error Try one or more of the following Press the arrow buttons until V dcarg appears and then press v to clear the message and continue printing The printer cannot find a requested font From the PPDS menu select Best Fit and then select On The printer will find a similar font and reformat the affected text Cancel the current print job 51 Defective flash detected Try one or more of the following Press the arrow buttons until M dantis appears and then press Y J to clear the message and continue printing Cancel the current print job 52 Not enough free space in flash memory for resources Try one or more of the following Press the arrow buttons until V continue appears and then press v to stop the defragment operation and continue printing Downloaded fonts and macros not previously stored in flash memory are deleted Delete fonts macros and other data stored in flash memory Upgrade to a larger capacity flash memory card 53 Unformatted flash detected Try one or more of the following Press the arrow buttons until yee appears and then press V Jto stop the defragment operation and continue printing e Formatthe flash memory If the error message remains the flash memory may be defective and require replacing Unders
2. Additional printer setup 42 Enter the printer information 1 a Un A W Access the AirPort options In Mac OS X version 10 5 a From the Apple menu choose System Preferences b Click Network c Click AirPort In Mac OS X version 10 4 and earlier a From the Go menu choose Applications b Double click Internet Connect From the toolbar click AirPort From the Network pop up menu select print server xxxxxx where the x s are the last six digits of the MAC address located on the MAC address sheet Open the Safari browser From the Bookmarks drop down menu select Show Under Collections select Bonjour or Rendevous and then double click the printer name From the main page of the Embedded Web Server navigate to the page where the wireless settings information is stored Configure the printer for wireless access a Uu 5 WN 7 Type the name of your network SSID in the appropriate field Select Infrastructure as your Network Mode if you are using a wireless router Select the type of security you use to protect your wireless network Enter the security information necessary for the printer to join your wireless network Click Submit Open the AirPort application on your computer In Mac OS X version 10 5 a From the Apple menu choose System Preferences b Click Network c Click AirPort In Mac OS X version 10 4 and earlier a From the Go menu choose Applications b Double click Internet Connec
3. Have excessive curl or twist Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Havean interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough cockle or laid finishes Are stuck together or damaged in any way Clearing jams 82 Understanding jam numbers and locations When a jam occurs a message indicating the jam location appears on the display Open doors and covers and remove trays to access jam locations To resolve any paper jam message you must clear all jammed paper from the paper path and then press V Jam numbers Area 200 203 230 Printer 231 239 Optional external duplex unit 241 245 Paper trays 250 Multipurpose feeder 260 Envelope feeder 271 279 Optional output bins 280 282 StapleSmart II Finisher 283 Staple cartridge 200 and 201 paper jams 1 Push the release latch and then lower the multipurpose feeder door 2 Push the release latch and then open the front cover 3 Lift and pull the print cartridge out of the printer Warning Potential Damage Do not touch the photoconductor drum on the underside of the cartridge Use the cartridge handle whenever you are holding the cartridge Clearing jams 83 O On AO Place the print cartridge aside on a flat smooth
4. Download Target Sets the storage location for downloads RAM Notes Flash Disk e RAM is the factory default setting Storing downloads in flash memory or on a printer hard disk places them in permanent storage Downloads remain in flash memory or on the printer hard disk even when the printer is turned off Storing downloads in RAM is temporary This menu appears only if a flash and or disk option is installed Job Accounting Specifies whether the printer stores statistical information On about the most recent print jobs on the hard disk Off Notes Offis the factory default setting Off means the printer does not store job statistics Thestatisticsincludearecord of printerrors the printtime the job size in bytes the requested paper size and type the total number of printed pages and the total number of copies requested Job Accounting is available only when a printer hard disk is installed and working properly It should not be Read Write or Write protected Job Buffer Size should not be set to 10096 Changing this setting from the printer control panel and then exiting the menus causes the printer to reset The menu selection is updated Understanding printer menus 133 Menu item Description Resource Save Specifies how the printer handles temporary downloads such On as fonts and macros stored in RAM when the printer receives Off a job that requires more memory than is available Note
5. Install envelope feeder Try one or more of the following e Install the envelope feeder 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Install the envelope feeder 4 Connect the power cord to a properly grounded outlet 5 Restart the printer Cancel the current job Install Tray x Try one or more of the following Install the specified tray 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Install the specified tray 4 Connect the power cord to a properly grounded outlet 5 Restart the printer Cancel the current job Install MICR Cartridge The printer does not have a MICR cartridge installed Install a MICR cartridge to continue printing Invalid Engine Code You need to download valid engine code for the printer For more information visit the Lexmark Web site at www lexmark com or contact customer support Note Engine code may be downloaded while this message appears on the display Understanding printer messages 152 Invalid Network Code You need to download valid network printing code for the internal print server The internal print server is a hardware option installed inside the printer Note Network code may be downloaded while this message appears on the display Invalid PIN Enter a valid PIN Load manual feeder with lt x gt Try one or more of the following Load the specified paper in the multipurpose feeder Pres
6. Menu item Description SMTP Timeout Specifies the amount of time in seconds before the server stops trying 5 30 to send the e mail Note 30 seconds is the factory default setting Reply Address Specifies a reply address of up to 128 characters in e mail sent by the printer Use SSL Sets the printer to use SSL for increased security when connecting to Disabled the SMTP server Negotiate Notes Required Disabled is the factory default setting for Use SSL When the Negotiate setting is used your SMTP server determines if SSL will be used SMTP Server Authentication No authentication required Login Plain CRAM MD5 Digest MD5 NTLM Kerberos 5 Specifies the type of user authentication required Note No authentication required is the factory default setting Device Initiated E mail None Use Device SMTP Credentials Device Userid Device Password Kerberos 5 Realm NTLM Domain Specifies what credentials will be used when communicating to the SMTP server Some SMTP servers require credentials in order to send e mail Notes e None is the factory default setting for Device Initiated E mail DeviceUseridand Device Password areusedtolog intothe SMTP server when Use Device SMTP Credentials is selected Understanding printer menus 123 Security menu Miscellaneous menu Menu item Panel Logins Login failures Failure time frame Lockout time Login timeout Limits the number
7. Type a name for the paper type in a Custom Name lt x gt box Note This custom name will replace a custom type lt x gt name under the Custom Types and Paper Size Type menus 6 Click Submit 7 Click Custom Types Custom Types appears followed by your custom name 8 Select a Paper Type setting from the list next to your custom name 9 Click Submit Loading paper and specialty media 65 Paper and specialty media guidelines Paper guidelines Paper characteristics Thefollowing paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Note For detailed information on card stock and labels see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Weight The printer can automatically feed paper weights from 60 176 g m 16 47 Ib bond grain long Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 75 g m 20 Ib bond grain long paper For paper smaller than 182 x 257 mm 7 2 x 10 1 in we recommend 90 g m 24 Ib or heavier paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions even in the trays can contribute to paper c
8. Wireless Mode or Network Mode The mode will be either infrastructure or ad hoc Channel for ad hoc networks The channel defaults to auto for infrastructure networks Some ad hoc networks will also require the auto setting Check with your system support person if you are not sure which channel to select Security Method There are three basic options for Security Method WEP key If your network uses more than one WEP key enter up to four in the provided spaces Select the key currently in use on the network by selecting the Default WEP Transmit Key Or WPA or WPA2 passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or the printer will not be able to communicate on the network No security If your wireless network does not use any type of security then you will not have any security information Note Using an unsecured wireless network is not recommended If you are installing the printer on an 802 1X network using the Advanced method then you may need the following Authentication type Inner authentication type 802 1X username and password Certificates Note For more information on configuring 802 1X security see the Networking Guide on the Software and Documentation CD Installing the printer on a wireless network Windows Before you install the printer on a wireles
9. Baud Specifies the rate at which data can be received through the serial port 1200 Notes 2400 4800 9600 is the factory default setting 9600 138200 172800 230400 and 345600 baud rates are displayed only in the 19200 Standard Serial menu These settings do not appear in the Serial Option or Serial Option 2 menus 38400 57600 115200 138200 172800 230400 345600 Data Bits Specifies the number of data bits that are sent in each transmission frame 7 Note 8 is the factory default setting 8 Parity Sets the parity for serial input and output data frames Even Note None is the factory default setting Odd None Ignore Honor DSR Determines whether the printer uses the DSR Signal DSR is a handshaking On signal used by most serial cables Off Notes e Off is the factory default setting The serial port uses DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable The electrical noise can cause stray characters to print Select On to prevent stray characters from printing This menu item appears only if Serial RS 232 RS 422 is set to RS 232 SMTP Setup menu Use the following menu to configure the SMTP server Menu item Description Primary SMTP Gateway Specifies SMTP server port information Primary SMTP Gateway Port Note 25 is the default SMTP gateway port Range is 1 65536 Secondary SMTP Gateway Secondary SMTP Gateway Port Understanding printer menus 122
10. Information Guide Provides help in locating additional information Connection Guide Provides information about connecting the printer locally USB or to a network Moving Guide Provides instructions for safely moving the printer Supplies Guide Provides part numbers for ordering supplies Understanding printer menus 147 Understanding printer messages When Manual Feeder appears on the display it refers to the multipurpose feeder List of status and error messages Activating Menu Changes Wait for the message to clear Busy Wait for the message to clear Cancel not available Wait for the message to clear Canceling Wait for the message to clear Change src to x src is a tray or feeder and x is a paper type or size Try one or more of the following Pressthe arrow buttons until Ynn appears and then press Y J if the paper was changed Pressthe arrow buttons until V use Current appears and then press v to print on the paper currently in the printer Cancel the current print job Check duplex connection Try one or more of the following Turn the printer off and then back on If the error occurs a second time 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the duplex unit 4 Reattach the duplex unit 5 Connect the power cord to a properly grounded outlet 6 Restart the printer Understanding
11. Slovensky Lexmark International Inc t mto vyhlasuje Ze tento produkt sp a z kladn po iadavky a v etky pr slu n ustanovenia smernice 1999 5 ES Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt st r i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product Notices 203 1 meter average sound pressure dBA Printing 53 dBA for T650 54 dBA for T652 55 dBA for T654 Ready 30 dBA Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive B The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Static sensitivity notice PA This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the me
12. Std Network Setup Reports or Network Reports Network Card TCP IP IPv6 AppleTalk NetWare LexLink Net x Setup Reports or Network Reports Network Card TCP IP IPv6 Wireless AppleTalk NetWare LexLink For descriptions and settings of the network setup menus see the following Network Reports menu on page 111 Network Card menu on page 112 e TCP IP menu on page 112 e IPv6 menu on page 113 Wireless menu on page 114 AppleTalk menu on page 115 NetWare menu on page 115 LexLink menu on page 116 Note The Wireless menu appears only when the printer is connected to a wireless network Network Reports menu This menu is available from the Network Ports menu Understanding printer menus 111 Network Ports gt Standard Network or Network x gt Std Network Setup or Net x Setup gt Reports or Network Reports by elute Print Setup Page Prints a report containing information about the current network setup Print NetWare Setup Page Notes The Setup Page contains information about the network printer settings such as the TCP IP address The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings Network Card menu This menu is available from the Network Ports menu Network Ports gt Standard Network or Network x gt Std Network Setup or Net x Setup gt Network Card Menu item Desc
13. Warning Potential Damage Do not turn the printer power off while Programming disk appears on the display Programming flash DO NOT POWER OFF Wait for the message to clear Warning Potential Damage Do not turn the printer power off while Programming flash appears on the display Understanding printer messages 155 Reading USB drive DO NOT REMOVE Wait for the message to clear Ready The printer is ready to receive print jobs Reattach bin x Try one or more of the following Turn the printer off and then back on If the error occurs a second time 1 Turn the printer off Unplug the power cord from the wall outlet Remove the specified bin Reattach the bin Uu BF WN Connect the power cord to a properly grounded outlet 6 Restart the printer If the error occurs again 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the specified bin 4 Contact Customer Support Press Y to clear the message and print without using the specified bin Reattach bin x y Try one or more of the following Turn the printer off and then back on If the error occurs a second time 1 Turn the printer off Unplug the power cord from the wall outlet Remove the specified bins Reattach the bins uu AWN Connect the power cord to a properly grounded outlet 6 Restart the printer If the error occurs again 1 Turn the printer off 2 Unplug the power cord fr
14. Configure MP must be set to Cassette in the Paper menu in order for MP Feeder Size to appear as a menu item The Paper Type setting must be set for all trays from the Paper Type menu available from the Paper Size Type menu Unlinking trays Unlinked trays have settings that are not the same as the settings of any other tray To unlink a tray change the following tray settings so that they do not match the settings of any other tray Paper Type for example Plain Paper Letterhead Custom Type lt x gt Paper Type names describe the paper characteristics If the name that best describes your paper is used by linked trays assign a different Paper Type name to the tray such as Custom Type x or define your own custom name e Paper Size for example letter A4 statement Load a different paper size to change the Paper Size setting for a tray automatically Paper Size settings for the multipurpose feeder are not automatic they must be set manually from the Paper Size menu Warning Potential Damage Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray The temperature of the fuser varies according to the specified Paper Type Paper may not be properly processed if an inaccurate Paper Type is selected Linking exit bins The standard exit bin holds up to 350 sheets or 550 sheets of 20 Ib paper depending on the printer model If you need additional output capacity you can purchase o
15. Network Card menu 112 Network Reports menu 111 network setup page printing 38 Networking Guide 175 No held jobs 154 No jobs found 154 Index 214 No jobs to cancel 154 No recognized file types 154 noise emission levels 203 Not Ready 154 notices 199 200 201 202 203 204 205 206 O options duplex unit 35 fax card 17 firmware card 22 firmware cards 17 flash memory card 22 internal 17 Internal Solutions Port 24 memory card 20 memory cards 17 networking 17 paper drawers 34 ports 17 printer hard disk 30 ordering charge rolls 172 fuser 172 fuser wiper 172 maintenance kit 172 pick rollers 173 print cartridges 170 staple cartridges 173 transfer roller 173 Overflow bin full 155 P paper characteristics 66 letterhead 67 preprinted forms 67 recycled 68 selecting 67 selecting weight 102 setting size 52 setting type 52 storing 68 unacceptable 67 Universal Paper Size 106 Universal size setting 52 paper drawers installing 34 paper feed troubleshooting message remains after jam is cleared 185 page that jammed does not reprint 186 paper jams avoiding 82 Paper Loading menu 104 Paper Size Type menu 96 paper sizes supported by the printer 69 Paper Texture menu 101 paper types duplex support 71 supported by output bins 71 supported by printer 71 where to load 71 Paper Weight menu 102 paper weights supported by output bins 71 Parallel 155 Parallel x 155 Parallel x menu 1
16. T5 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Tray Renumber Restore Defaults Yes No Displays the factory default setting assigned to each tray drawer or feeder even if it has not been installed Returns all tray drawer and feeder assignments to the factory default settings Understanding printer menus 142 HTML menu Menu item Description Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Letter Gothic Lubalin Gothic Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery Sets the default font for HTML documents Notes The Times font will be used in HTML documents that do not specify a font The following fonts appear only if the appropriate DBCS font card is installed HG GothicB MSung Light MD_DotumChe and MingMT Light ESS Menu item Description Font size Sets the default font size for HTML documents 1 255 pt Notes e 12 ptis the factory default setting Font size can be increased in 1 point increments Scale Scales the default font for HTML documents 1 400 Notes e 100 is the factory default setting
17. T650 80 W T652 85 W T654 85 W Power Saver The product is in energy saving mode T650 12W T652 13 W T654 14 W Off The product is plugged into a wall outlet but the 0 W power switch is turned off The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Power Saver This product is designed with an energy saving mode called Power Saver The Power Saver Mode is equivalent to the EPA Sleep Mode The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity The Power Saver Mode is automatically engaged after this product is not used for a specified period of time called the Power Saver Timeout Factory default Power Saver Timeout for this product in minutes EN Notices 205 By using the configuration menus the Power Saver Timeout can be modified between 1 minute and 240 minutes Setting the Power Saver Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Power Saver Timeout to a high value maintains a fast response but uses more energy Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the wall outlet
18. Y To cancel the PIN press the arrow buttons until Voas appears and then press Y J 9 Press the arrow buttons until J appears next to the job you want to print and then press J 10 Press the arrow buttons until J appears next to the number of copies you want to print and then press v Note Use the keypad to enter a number if necessary Printing from a flash drive A USB port is located on the printer control panel Insert a flash drive to print supported file types Supported file types include pdf gif jpeg jpg bmp png tiff tif pcx xps and dcx Many flash drives are tested and approved for use with the printer For more information visit the Lexmark Web site at www lexmark com Notes High speed flash drives must support the full speed USB standard Flash drives supporting only USB low speed capabilities are not supported Flash drives must support the FAT File Allocation Tables system Flash drives formatted with NTFS New Technology File System or any other file system are not supported Before printing an encrypted pdf file enter the file password from the printer control panel You cannot print files for which you do not have printing permissions To print from a flash drive 1 Make sure the printer is on and Ready appears 2 Insert a flash drive into the front USB port Printing 78 Notes f you insert the flash drive when the printer requires atten
19. hard disk with adapter 184 high capacity output expander 184 Internal Solutions Port 185 memory card 184 option not working 182 output expander 184 paper trays 183 StapleSmart finisher 184 printer problems solving basic 178 printer status PJL RDYMSG 155 Hex Trace ready 151 not ready 154 Printing 155 printing directory list 79 font sample list 79 from flash drive 78 from Macintosh 73 from Windows 73 installing printer software 38 menu settings page 37 network setup page 38 print quality test pages 80 printing confidential and other held jobs for Macintosh users 77 for Windows users 77 Printing from USB drive DO NOT REMOVE 155 Programming disk 155 Programming flash 155 Q Quality menu 136 R Reading USB drive 156 Ready 156 Reattach bin x 156 Reattach bin x y 156 Reattach envelope feeder 157 recycled paper using 68 recycling Lexmark products 173 WEEE statement 204 Remote Management Active 157 Remove packaging material check x 157 Remove paper from linked bin set name 158 Remove paper from all bins 157 Remove paper from bin x 157 Remove paper from standard output bin 157 Repeat print jobs 76 printing for Macintosh users 77 printing for Windows users 77 Replace wiper 158 reports viewing 176 Reports menu 108 Reserve print jobs 76 printing for Macintosh users 77 printing for Windows users 77 Resetting active bin 158 Resetting the printer 158 Resetting without replacing
20. hardware appears Use this menu item to configure automatic tray linking If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match then the trays are automatically linked When one tray is empty the job prints using the linked tray Automatic size sensing is not supported for Oficio Folio or Statement paper sizes The 2000 sheet tray supports A4 Letter and Legal paper sizes Appears only if Tray Size Sensing is turned off Note Only installed trays drawers and feeders are listed in this menu Understanding printer menus 96 Menu item Description Tray x Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Paper Custom Type x Specifies the type of paper loaded in each tray Notes e Plain Paper is the factory default setting for Tray 1 Custom Type x is the factory default setting for all other trays f available a user defined name will appear instead of Custom Type x Usethis menu item to configure automatic tray linking If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match then the trays are automatically linked When one tray is empty the job prints using the linked tray MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal 7 3 4 E
21. is the default setting e Ifthe Disk Wiping access control is activated then a user must successfully authenticate and have the required authorization in order to initiate the disk wipe Automatic Method Single pass Multiple pass Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk All permanent data on the printer hard disk is preserved such as downloaded fonts macros and held jobs Notes e This menuitem appears only if a formatted non defective printer hard disk is installed Single pass is the default setting Highly confidential information should be wiped using the Multiple pass method only Manual Method Single pass Multiple pass Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk All permanent data on the printer hard disk is preserved such as downloaded fonts macros and held jobs Both manual and scheduled wiping allow the file system to reuse marked disk space without first having to wipe it Notes e This menuitem appears only if a formatted non defective printer hard disk is installed Single pass is the default setting Highly confidential information should be wiped using the Multiple Pass method only Understanding printer menus 126 Menu item Description Scheduled Method Single pass Multiple pass M Disk Wiping erases only print jo
22. or gateway information for an external print ENA Address server that is attached to the printer using a USB cable ENA Netmask Note This menu item is available only if the printer is attached to an external ENA Gateway print server through the USB port Understanding printer menus 117 Parallel lt x gt menu This menu appears only if an optional parallel card is installed Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job On received through a parallel port requires it regardless of the default printer Off language Notes Onisthe factory default setting When the Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job On received through a parallel port requires it regardless of the default printer Off language Notes Onisthe factory default setting When the Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Sets the printer to perform the spec
23. 220 V T2 fuser YS Ye Ye Ye WH Ordering charge rolls When toner fog or background shading appears on printed pages order replacement charge rolls Part name Charge roll assembly 40X5852 Ordering a fuser To check the fuser type T1 or T2 installed in the printer remove the print cartridge to view the label on the fuser Part name Part number T1 fuser 40X1870 100 V 40X4418 110 V 40X1871 220 V T2 fuser 40X1872 100 V 40X1873 110 V 40X1874 220 V M J Ordering a fuser wiper When Replace wiper appears on the display order a fuser wiper Part name Part number 404417 Maintaining the printer 172 Ordering pick rollers When the paper fails to properly feed from the tray order new pick rollers Part name Part number Pick rollers 40X4308 Ordering staple cartridges When Staples LoworStaples Empty appears order the specified staple cartridge For more information see the illustrations inside the stapler door Part name Part number Staple Cartridges 3 pack 25A0013 Ordering a transfer roller When toner smudges appear on the front or back of printed pages order a replacement transfer roller Part name Part number Transfer roll assembly 40X1886 Recycling Lexmark products To return Lexmark products to Lexmark for recycling 1 Visit our Web site at www lexmark com recycle 2 Find the product type you wa
24. 297 mm V V V V 8 3 x 11 7 in A5 148 x 210 mm V X V V 5 8 x 8 3 in A6 105x148 mm X X V X 4 1 x 5 8 in JIS B5 182x257 mm V X V V 7 2 x 10 1 in Letter 216x279 mm V V v V 8 5 x 11 in Legal 216x356 mm V V JV J 8 5 x 14 in Executive 184 x 267 mm V X V 7 3 x 10 5 in Oficio 216 x 340 mm V X J 8 5 x 13 4 in Folio 216x330mm y X v v 8 5 x 13 in Statement 140x216 mm V X V X 5 5 x 8 5 in 1 This size appears in the Paper Size menu only when the paper source does not support size sensing or when size sensing is turned off Only the standard exit bin supports this size This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application To support duplexing the Universal width must be between 148 mm 5 8 in and 216 mm 8 5 in Universal length must be between 182 mm 7 2 in and 356 mm 14 in Paper and specialty media guidelines 69 Paper size Dimensions 250 or Optional Multipurpose Duplex unit 550 sheet 2000 sheet feeder trays tray standard or optional Universal 138x210 mm V X X 5 5 x 8 3 in up to 216 x 356 mm 8 5 x 14 in 70 x 127 mm X X v X 2 8 x 5 in up to 216 x 356 mm 8 5 x 14 in 148x182 mm V X V V 5 8 x 7 7 in up to 216 x 356 mm 8 5 x 14 in 7 3 4 Envelope 98 x 191 mm X X V X Monarch 3 9x 7 5 in 9 Envelope 98 x 225 mm X X V X 3 9 x 8 9 in 10 Enve
25. All rights reserved Notices 198 UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark Lexmark with diamond design MarkNet and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries MarkTrack PrintCryption and StapleSmart are trademarks of Lexmark International Inc PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands The following terms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Computer Inc Clarendon Linotype Hell AG and or its subsidiaries Eurostile Nebiolo Geneva Apple Computer Inc GillSans The Monotyp
26. Asia Pacific Region Print Cartridge T650A11P T650A21P High Yield Print Cartridge T650H11P T650H21P Extra High Yield Print Cartridge T654X11P T654X21P High Yield Print Cartridge for Label T650HO4P Not applicable Applications Extra High Yield Print Cartridge for T654X04P Not applicable Label Applications For Latin America Print Cartridge T650A11L T650A21L High Yield Print Cartridge T650H11L T650H21L Extra High Yield Print Cartridge T654X11L T654X21L High Yield Print Cartridge for Label T650H04L Not applicable Applications Extra High Yield Print Cartridge for T654X04L Not applicable Label Applications p Available for the T654 models Maintaining the printer 171 Ordering a maintenance kit When 80 Routine maintenance needed appears order a maintenance kit The maintenance kit contains all the items necessary to replace the pick rollers the charge roll the transfer roller and the fuser Notes Using certain types of paper may require more frequent replacement of the maintenance kit The charge roll fuser pick rollers and transfer roller can also be individually ordered and replaced as necessary e To check the fuser type T1 or T2 installed in the printer remove the print cartridge to view the label on the fuser Part name Part number Maintenance kit 40X4723 100 V T1 fuser 40X4724 110 V T1 fuser 40X4765 220 V T1 fuser 40X4766 100 V T2 fuser 40X4767 110 V T2 fuser 40X4768
27. LIMITED TO THE GREATER OF THE PRICE PAID FOR THE SOFTWARE PROGRAM AND FIVE U S DOLLARS OR THE EQUIVALENT IN LOCAL CURRENCY YOUR SOLE REMEDY AGAINST LEXMARK IN ANY DISPUTE UNDER THIS SOFTWARE LICENSE AGREEMENT SHALL BE TO SEEK TO RECOVER ONE OF THESE AMOUNTS UPON PAYMENT OF WHICH LEXMARK SHALL BE RELEASED AND DISCHARGED OF ALL FURTHER OBLIGATIONS AND LIABILITY TO YOU IN NO EVENT WILL LEXMARK ITS SUPPLIERS SUBSIDIARIES OR RESELLERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT EXEMPLARY PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS OR REVENUES LOST SAVINGS INTERRUPTION OF USE OR ANY LOSS OF INACCURACY IN OR DAMAGE TO DATA OR RECORDS FOR CLAIMS OF THIRD PARTIES OR DAMAGE TO REAL OR TANGIBLE PROPERTY FORLOSS OF PRIVACY ARISING OUT ORIN ANY WAY RELATED TO THEUSEOF ORINABILITYTO USETHESOFTWARE PROGRAM OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENCE AGREEMENT REGARDLESS OF THE NATURE OF THE CLAIM INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT TORT INCLUDING NEGLIGENCE OR STRICT LIABILITY AND EVEN IF LEXMARK OR ITS SUPPLIERS AFFILIATES OR REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY YOU BASED ON A THIRD PARTY CLAIM EXCEPT TO THE EXTENT THIS EXCLUSION OF DAMAGES IS DETERMINED LEGALLY INVALID THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE 4 U S A STATE LAWS This Software
28. Limited Warranty gives you specific legal rights You may also have other rights that vary from state to state Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages so the above limitations may not apply to you Notices 209 5 10 LICENSE GRANT Lexmark grants you the following rights provided you comply with all terms and conditions of this Software License Agreement a Use You may Use one 1 copy of the Software Program The term Use means storing loading installing executing or displaying the Software Program If Lexmark has licensed the Software Program to you for concurrent use you must limit the number of authorized users to the number specified in your agreement with Lexmark You may not separate the components of the Software Program for use on more than one computer You agree that you will not Use the Software Program in whole or in part in any manner that has the effect of overriding modifying eliminating obscuring altering or de emphasizing the visual appearance of any trademark trade name trade dress or intellectual property notice that appears on any computer display screens normally generated by or as a result of the Software Program b Copying You may make one 1 copy of the Software Program solely for purposes of backup archiving or installation provided the copy contains all of the original Software Program s propr
29. Off setting is used the printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Sets the printer to perform the special processing required for bidirectional On communication following the conventions defined by the NPA protocol Off Notes Auto Auto is the factory default setting When the On setting is used the printer performs NPA processing If the data is not in NPA format it is rejected as bad data e When the Off setting is used the printer does not perform NPA processing When the Auto setting is used the printer examines data determines the format and then processes it appropriately Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Understanding printer menus 120 Menu item Description Serial Buffer Sets the size of the serial input buffer Disabled Notes Auto 3iete emaximum spe Autois the factory default setting allowed The Disabled setting turns off job buffering Any jobs already buffered on the disk are printed before normal processing is resumed The serial buffer size setting can be changed in 1 K increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Of
30. You can print additional copies as long as the job remains stored in memory M Other types of held jobs include Profiles from various sources including Lexmark Document Solutions Suite LDSS Forms from a kiosk Bookmarks Jobs not printed which are called parked jobs Printing 76 Printing confidential and other held jobs Note Confidential and Verify print jobs are automatically deleted from memory after they print Repeat and Reserve jobs continue to be held in the printer until you choose to delete them For Windows Users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Click Other Options and then click Print and Hold 4 Select your job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential job also enter a four digit PIN 5 Click OK or Print and then go to the printer to release the job lt 6 From the printer control panel press the arrow buttons until Viela jobs appears and then press Y 7 Press the arrow buttons until J appears next to your user name and then press Y lt 8 Press the arrow buttons until J appears next to the job type or job name and then press If you selected a job name proceed to step 11 on page 77 9 After selecting your job type use the keypad to enter your PIN If you enter an invalid PIN the Invalid PIN screen appears Tore ente
31. and flow charts Off Notes e Off is the factory default setting e To set Enhance Fine Lines using the Embedded Web Server type the network printer IP address in a browser window Gray Correction Adjusts the gray value of printed output Auto Note Auto is the factory default setting Off Brightness Adjusts or darkens printed output and conserves toner 6 to 6 Notes Ois the factory default setting e A negative value will darken text images and graphics A positive value will lighten them and conserve toner Contrast Adjusts the degree of difference between levels of gray in printed output 0 5 Notes Ois the factory default setting Higher settings show more difference between levels of gray Understanding printer menus 137 Utilities menu Remove Held Jobs Confidential Held Not Restored All Menu item Description Removes confidential and held jobs from the printer hard disk Notes Selecting a setting affects only print jobs that are resident in the printer Bookmarks jobs on flash drives and other types of held jobs are not affected Selecting Not Restored removes all Print and Hold jobs that were not restored from the disk Format Flash Yes No Formats the flash memory Flash memory refers to the memory added by installing a flash memory option card in the printer Warning Potential Damage Do not turn off the printer while the flash memory is formatting Notes Aflash me
32. any form or as otherwise described herein Lexmark may terminate your license upon notice if you fail to comply with any of the terms of this Software License Agreement Upon such termination you agree to destroy all copies of the Software Program together with all modifications documentation and merged portions in any form Notices 210 11 12 13 14 15 16 17 18 19 TAXES You agree that you are responsible for payment of any taxes including without limitation any goods and services and personal property taxes resulting from this Software License Agreement or your Use of the Software Program LIMITATION ON ACTIONS No action regardless of form arising out of this Software License Agreement may be brought by either party more than two years after the cause of action has arisen except as provided under applicable law APPLICABLE LAW This Software License Agreement is governed by the laws ofthe Commonwealth of Kentucky United States of America No choice of law rules in any jurisdiction shall apply The UN Convention on Contracts for the International Sale of Goods shall not apply UNITED STATES GOVERNMENT RESTRICTED RIGHTS The Software Program has been developed entirely at private expense Rights of the United States Government to use the Software Program are as set forth in this Software License Agreement and as restricted in DFARS 252 227 7014 and in similar FAR provisions or any equivalent agency regulation
33. arrow buttons until V continua appears and then press V to print the portion of the job already stored and begin collating the rest of the print job Cancel the current print job 37 Insufficient memory some held jobs were deleted The printer deleted some held jobs in order to process current jobs Press the arrow buttons until V contine appears and then press V to clear the message 37 Insufficient memory some Held Jobs will not be restored The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk Press the arrow buttons until V Gonetnue appears and then press V to clear the message 38 Memory full Try one or more of the following Press the arrow buttons until V concime appears and then press Y to clear the message Cancel the current print job Install additional printer memory 39 Complex page some data may not have printed Try one or more of the following Press the arrow buttons until M coneis appears and then press Y J to clear the message and continue printing Cancel the current print job Install additional printer memory Understanding printer messages 162 42 xy Cartridge region mismatch Install a print cartridge that matches the region number of the printer x indicates the value of the printer region y indicates the value of the cartridge region x and y can have the following values
34. assign the Software Program except to the extent provided in this Software License Agreement UPGRADES To Use a Software Program identified as an upgrade you must first be licensed to the original Software Program identified by Lexmark as eligible for the upgrade After upgrading you may no longer use the original Software Program that formed the basis for your upgrade eligibility LIMITATION ON REVERSE ENGINEERING You may not alter decrypt reverse engineer reverse assemble reverse compile or otherwise translate the Software Program or assist or otherwise facilitate others to do so except as and to the extent expressly permitted to do so by applicable law for the purposes of inter operability error correction and security testing If you have such statutory rights you will notify Lexmark in writing of any intended reverse engineering reverse assembly or reverse compilation You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program ADDITIONAL SOFTWARE This Software License Agreement applies to updates or supplements to the original Software Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement TERM This Software License Agreement is effective unless terminated or rejected You may reject or terminate this license at any time by destroying all copies of the Software Program together with all modifications documentation and merged portions in
35. buffers print jobs only if the printer is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Advanced Status Enables bidirectional communication through the parallel port On Notes Off Onisthe factory default setting The Off setting disables parallel port negotiation Protocol Specifies the parallel port protocol Standard Notes Fastbytes e Fastbytes is the factory default setting It provides compatibility with most existing parallel ports and is the recommended setting The Standard setting tries to resolve parallel port communication problems Honor Init Determines whether or not the printer honors printer hardware initialization On requests from the computer Off Notes e Off is the factory default setting The computer requests initialization by activating the Init signal from the parallel port Many personal computers activate the Init signal each time the computer is turned on Parallel Mode 2 On Off Determines whether the parallel port data is sampled on the leading or trailing edge of strobe Notes Onis the factory default setting e This menu appears only if a standard or optional parallel port is available Mac Binary PS On Off Auto Sets the printer to process Macintosh binary PostScript print jobs Notes Autois the factory default s
36. confidential and other held jobs Holding jobs in the printer When sending a job to the printer you can specify that you want the printer to hold the job in memory until you start the job from the printer control panel All print jobs that can be initiated by the user at the printer are called held jobs Note Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs Job type Description Confidential When you send a Confidential print job to the printer you must create a PIN from the computer The PIN must be four digits using the numbers 0 9 The job is held in printer memory until you enter the PIN from the printer control panel and choose to print or delete the job Verify When you send a Verify print job the printer prints one copy and holds the remaining copies in printer memory Verify lets you examine the first copy to see if it is satisfactory before printing the remaining copies Once all copies are printed the job is automatically deleted from printer memory Reserve When you send a Reserve print job the printer does not print the job immediately It stores the job in memory so you can print the job later The job is held in memory until you delete it from the Held Jobs menu Repeat When you send a Repeat print job the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later
37. d RD AO RO de re bii pau e ivo ee ole bep A Do Edd 79 Printing atontsamplelist s c rte tret ES REDE RR ENSE RH TH RUE NR HIN OR sesesoa nv a 79 Pririting a directory list etri rete ode e RHEIN NARI AE AR REBR RE i cene eene 79 Printing the print quality test PAGES assesses anian en enie eeen eriba 80 Canceling d pO se nepote tras arit erede Re RUIN ERI NI HON TR DPI P ARE 80 Canceling a print job from the printer control panel un seessssecsssescnsccessscessscceseccesnscesnseesuecessuscessecessecessuccesseesssecesseessee 80 Canceling a print job from the computer esssssccssecsssecccnecessccsnscesseecessccesusccsusccesscessuecsssecessccesnscesssecsseecessscesueecsnecesseeesees 80 Contents 4 clearing JANIS aco ree ea brote eed ie boe eet ibideni ve 82 Avoiding Talis aoa etae o RN ROM ERN sb eb dd rut eDim 82 Understanding jam numbers and locations ttdrtoseto entenderse eese rct tees Pe ee Reo et dee ES pv 83 200 arid 201 pa per altis auae map ai a d reb a std d p Nea tn aa caw pta ARA Dp RR RUE 83 202 arid 203 papel artis weder e IDA OI MNORU RO EI daft pU Hun tingit M E a SA 84 PS OX Pap perja A re M C M C RR 85 231 239 paper jams optional external duplex nit ie trt retro oen esl exei eh 87 241 245 Paper arms eR aa i PERDRE ENSE E eS ee E ER e erbe eget eere ca ede cedere que 89 DD OAD STs AU erat c MEC RE 89 260 PA DEM AM ARP 90 271 279 paper Jarms s ie e eet ER DE RENT e e re ONCE wie ane e e
38. displays only diamonds eren 178 Embedded Web Server does not Open ssssssssesssecssscssecsseccncesssenseesuecssecesecsusesseccssecessesusecseesuecaneessecsnseeaseesneesuecssnesneeenseese 178 Solvirig printing BFODIeITISananunti d tepo Ua eU D n oat a gen Minen ds b 179 Multiple language PDFs do not print sessssscssesseeccsecsssecssecssecesccsssesuseesueceseecsscsuscenseesuseessesssesuecsnsecsueessecessesneenseesneessees 179 Error message about reading USB drive appears e e tette esent tenente teen tnnttonntonttenoton tonno ncn 179 Jobs AG MOE UIE mee 179 Confidential and other held jobs do not Print essssessssesccnecccssecsssesersesesnscesnsecessecesnscesnsccessccessccesucesseeeeaseeesseessseeeeseees 180 Job takes longer than expected to print eessessssesseecsseesscsnscsseecseecssessseesseesseecssecssecsseesseesseessscsnseesueesueesssecsseesseesneessees 180 Job prints from the wrong tray or on the wrong paper ssssesccsesccssecsssecessececssccssscesusccensccesnseesueccesseeessecssseecesnceeseeessees 181 Incorrectch racters pFITI osse eee ee pier e eve ete tortor eR EE THESIS ER teer 181 Tray linking does Mot Work e oett eee E tenute eben eee edenda S E tease dena aea ath 181 Large jobs do not collateral UR HR ER UN PRESE VEU E RN RU ESE EES iE ESET ESS 181 Unexpected page breaks OCCUM sssssssssssescnesccssesssesssessesenesesnesssscessesnsseneescnessssesssesnesensescneesssessses
39. e Scaling can be increased in 1 increments Orientation Sets the page orientation for HTML documents Portrait Note Portrait is the factory default setting Landscape Margin Size Sets the page margin for HTML documents 8 255 mm Notes e 19 mmis the factory default setting e Margin size can be increased in 1 mm increments Understanding printer menus 143 Menu item Description Backgrounds Specifies whether to print backgrounds on HTML documents Do Not Print Note Print is the factory default setting Print Image menu Menu item Description Auto Fit Selects the optimal paper size scaling and orientation On Notes Off Onis the factory default setting The On setting overrides scaling and orientation settings for some images Invert Inverts bi tonal monochrome images On Notes Off e Off is the factory default setting The font size can be increased in 1 point increments This setting does not apply to GIF or JPEG images Scaling Scales the image to fit the selected paper size Anchor Top Left Notes Best Fit Anthorcenter e Best Fit is the factory default setting Fit Height Width e When Auto Fit is set to On Scaling is automatically set to Best Fit Fit Height Fit Width Orientation Sets the image orientation Portrait Note Portrait is the factory default setting Landscape Rev Portrait Rev Landscape Flash Drive menu Menu item Description Copies Specifies a d
40. factory default settings For more information see Printing a menu settings page on page 37 Warning Potential Damage Restoring factory defaults returns most printer settings to the original factory default setting Exceptions include the display language custom sizes and messages and Network Port menu settings All downloads stored in RAM are deleted Downloads stored in flash memory or on a printer hard disk are not affected 1 From the printer control panel press e 2 Press the arrow buttons until V settings appears and then press V J 3 Press the arrow buttons until V dassca Settings appears and then press V J lt 4 Press the arrow buttons until V aoe Defaults appears and then press 5 Press the arrow buttons until V res tore Now appears and then press v Restoring Factory Defaults appears Administrative support 177 Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems or the printer is unresponsive make sure The power cord is plugged into the printer and a properly grounded electrical outlet The electrical outlet is not turned off by any switch or breaker The printer is not plugged into any surge protectors uninterrupted power supplies or extension cords Other electronic equipment plugged into the outlet is working The printer is turned on Check the printer power switch The printer c
41. failed 150 directory list printing 79 Disabling DLEs 150 Disabling Menus 150 Disk Corrupted 150 Disk recovery x y XX96 150 Disk Wiping menu 125 display troubleshooting display is blank 178 display shows only diamonds 178 display printer control panel 15 documents printing from Macintosh 73 from Windows 73 drawers paper installing 34 duplex unit installing 35 E Embedded Web Server 175 administrator settings 175 checking device status 175 does not open 178 networking settings 175 setting up e mail alerts 175 Embedded Web Server Administrator s Guide 175 emission notices 200 201 202 203 Enabling Menus 150 Encrypting disk x y XX96 150 Enter PIN 151 Envelope Enhance 100 envelopes loading 60 62 tips on using 74 Error reading USB drive 151 Ethernet networking Macintosh 45 Windows 45 Ethernet port 36 exit bins linking 64 exterior of the printer cleaning 169 e mail notice of low supply level 175 notice of paper jam 175 notice of paper needed 175 notice that different paper is needed 175 F factory defaults restoring 177 FCC notices 200 201 fiber optic network setup 45 finding information customer support 11 publications 11 Finishing menu 134 firmware card installing 22 flash drive 78 Flash Drive menu 144 flash memory card installing 22 troubleshooting 184 Flushing buffer 151 font sample list printing 79 Formatting Disk x y XX96 151 Formatting Flash 151 fuser ordering 172 fuser wiper orderin
42. located on both sides of the printer to lift it off the optional drawer Use only the power cord provided with this product or the manufacturer s authorized replacement Use only the telecommunications RJ 11 cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts CAUTION POTENTIAL INJURY Do not twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If the power cord is misused a risk of fire or electrical shock results Inspect
43. may affect print quality 158 Restore Held Jobs 158 Restoring Factory Defaults 158 Restoring Held Jobs s x y 158 Routine maintenance needed 159 S safety information 9 10 Securely clearing disk space 159 Security Audit Log menu 127 Serial x 159 Serial x menu 120 serial port 50 serial printing setting up 50 Set Date Time menu 127 setting paper size 52 paper type 52 TCP IP address 112 Universal Paper Size 52 setting up serial printing 50 setting up the printer on a wired network Macintosh 45 on a wired network Windows 45 Setup menu 132 shipping the printer 174 SMTP Setup menu 122 Some held jobs were lost 159 Standard Bin Full 159 Standard Network menu 109 standard tray loading 53 Standard USB menu 116 staple cartridges ordering 173 Staples x empty or misfed 159 Staples x low or missing 159 status of supplies checking 170 storing paper 68 supplies 169 Submitting selection 159 Substitute Size menu 100 supplies conserving 169 status of 170 storing 169 supplies ordering charge rolls 172 fuser 172 fuser wiper 172 maintenance kit 172 pick rollers 173 print cartridges 170 staple cartridges 173 transfer roller 173 system board accessing 18 T TCP IP menu 112 Index 217 Toner low 160 Too many failed panel logins 159 transfer roller ordering 173 transparencies loading 60 tips on using 74 Tray x Empty 160 Tray x Low 160 Tray x Missing 160
44. off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors 1 Access the system board 2 Unpackthe printer hard disk Note Avoid touching the components on the card Additional printer setup 30 3 Locate the appropriate connector on the system board mi H Note If an optional ISP is currently installed then the printer hard disk must be installed onto the ISP To install a printer hard disk onto the ISP a Using a flathead screwdriver to loosen the screws remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk and then remove the bracket b Align the standoffs of the printer hard disk with the holes in the ISP and then press downward on the printer hard disk until the standoffs have seated into place IL Additional printer setup 31 Insert the plug of the printer hard disk interface cable into the receptacle of the ISP Note The plugs and receptacles are color coded To install a printer hard disk directly onto the system board a Align the standoff
45. printer messages 148 If the error occurs again 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the duplex unit 4 Contact Customer Support Press v to clear the message and print without using the duplex unit Check tray x connection Try one or more of the following Turn the printer off and then back on If the error occurs a second time 1 Turn the printer off Unplug the power cord from the wall outlet If an optional duplex unit is installed then remove it Remove the indicated tray Reattach the tray au hh WN Connect the power cord to a properly grounded outlet 7 Restart the printer If the error occurs again 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the tray 4 Contact Customer Support e Press y to clear the message and print without using the tray Clearing job accounting statistics Wait for the message to clear Close door or insert cartridge The cartridge is missing or not installed correctly Insert the cartridge and close all doors and covers Close finisher side door Close the finisher side door to clear the message Defragmenting Flash DO NOT POWER OFF Wait for the message to clear Warning Potential Damage Do not turn the printer off while this message appears on the display Understanding printer messages 149 Deleting Wait for the message to clear Deleting held jobs Wait for
46. resources stored in flash memory or on the hard disk 1 Make sure the printer is on and Ready appears 2 From the printer control panel press 3 Press the arrow buttons until J Reports appears and then press v 4 Press the arrow buttons until J Print Directory appears and then press v Printing 79 Printing the print quality test pages Print the print quality test pages to isolate print quality problems 1 Turn the printer off 2 Hold down v and while turning the printer on 3 Release the buttons when the clock appears and wait for CONFIG MENU to appear 4 Press the arrow buttons until V prt Quality Pgs appears and then press v The print quality test pages print 5 Press the arrow buttons until V exit Config Menu appears and then press Y Resetting the Printer appears briefly followed by a clock and then Ready appears Canceling a print job Canceling a print job from the printer control panel If the job is formatting or already printing and Cancel a job appears on the first line of the display 1 Press the arrow buttons until V esseut appears A list of jobs appears 2 Press the arrow buttons until J appears next to the job you want to cancel and then press Y Note Once a print job is sent to easily cancel a job press The Stopped screen appears Press the arrow buttons until V cancer a job appears and then press v
47. settings and to verify printer options are installed correctly Note If you have not made any menu item settings changes yet then the menu settings page lists all the factory default settings Once you select and save other settings from the menus they replace the factory default settings as user default settings A user default setting remains in effect until you access the menu again choose another value and save it To restore the factory default settings see Restoring the factory default settings on page 177 1 Make sure the printer is on and Ready appears 2 From the printer control panel press 3 Press the arrow buttons until J Reports appears and then press V lt 4 Press the arrow buttons until V Menu Settings Page appears and then press Additional printer setup 37 Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 Make sure the printer is on and Ready appears 2 From the printer control panel press 3 Press the arrow buttons until Varonis appears and then press v 4 Press the arrow buttons until V network Setup Page appears and then press V J Note If an optional internal print server is installed Print Network lt x gt Setup Page appears 5 Check the first section on the ne
48. such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT PLEASE READ CAREFULLY BEFORE USING THIS PRODUCT This License Agreement Software License Agreement is a legal agreement between you either an individual or a single entity and Lexmark International Inc Lexmark that to the extent your Lexmark product or Software Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product The term Software Program includes machine readable instructions audio visual content such as images and recordings and associated media printed materials and electronic
49. the envelope feeder Envelope Notes Envelope is the factory default setting The Custom Type setting can be used to store up to six types of envelopes Appears only if Tray Size Sensing is turned off Note Only installed trays drawers and feeders are listed in this menu Understanding printer menus 98 Menu item Description Manual Paper Size Specifies the size of the paper being manually loaded A4 Note A4 is the international factory default setting Letter is the US A5 factory default setting A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal Manual Paper Type Specifies the type of paper being manually loaded Plain Paper Note Plain Paper is the factory default setting Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Paper Custom Type lt x gt Manual Envelope Size Specifies the size of the envelope being manually loaded 7 3 4 Envelope Note DL Envelope is the international factory default setting 9 Envelope 10 Envelope is the US factory default setting 10 Envelope DL Envelope Other Envelope Manual Envelope Type Specifies the type of envelope being manually loaded Envelope Note Envelope is the factory default setting Rough Envelope Custom Type lt x gt 1 Appears only if Tray Size Sensing is turned off Note Only installed trays drawers and feed
50. the first pop up menu choose AppleTalk From the second pop up menu select Local AppleTalk zone Select the printer from the list Click Add Note If the printer doesn t show up in the list you may need to add it using the IP address Contact your system support person for assistance Additional printer setup 47 Changing port settings after installing a new network Internal Solutions Port When a new network Lexmark Internal Solutions Port ISP is installed in the printer the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address All computers that access the printer must be updated with this new IP address in order to print to it over the network Notes e f the printer has a static IP address that will stay the same then you do not need to make any changes to the computer configurations e Ifthe computers are configured to print to the printer by a network name that will stay the same instead of by IP address then you do not need to make any changes to the computer configurations f you are adding a wireless ISP to a printer previously configured for a wired connection then make sure the wired network is disconnected when you configure the printer to operate wirelessly If the wired connection remains connected then the wireless configuration will complete but the wireless ISP will not be active This can be fixed by disconnecting the wired conn
51. the hardware setup documentation that came with the envelope feeder or go to www lexmark com publications to view the envelope feeder instruction sheet Duplex unit If the duplex unit is listed on the menu settings page but paper jams when it enters or exits the duplex unit then it may not be properly installed Reinstall the duplex unit For more information see the hardware setup documentation that came with the duplex unit or goto www lexmark com publications to view the duplex unit instruction sheet 5 bin mailbox If the 5 bin mailbox is listed on the menu settings page but paper jams when it exits the printer and enters the mailbox then it may not be properly installed Reinstall the 5 bin mailbox For more information see the hardware setup documentation that came with the 5 bin mailbox or go to www lexmark com publications to view the 5 bin mailbox instruction sheet Output options If the Output Expander High Capacity Output Expander or StapleSmart II Finisher is listed on the menu settings page but paper jams when it exits the printer or enters the output option then it may not be properly installed Reinstall the option For more information see the hardware setup documentation that came with the option or go to www lexmark com publications to view the option instruction sheet Memory card Make sure the memory card is securely connected to the printer system board Flash memory card Make sure the flash memory ca
52. the message to clear Deletion complete Wait for the message to clear Deletion failed Your attempt to delete a file failed 1 Wait for the message to clear 2 Try to delete the file again Disabling DLES Wait for the message to clear Disabling Menus Wait for the message to clear Note While the menus are disabled printer settings cannot be changed from the printer control panel Disk Corrupted The printer attempted to recover a disk but was not able to do so Reformat appears Press to reformat the disk Note Reformatting the disk deletes all the files currently stored on the disk Disk recovery x y XX DO NOT POWER OFF Wait for the message to clear Warning Potential Damage Do not power off while the printer is attempting to recover the printer hard disk Disk recovery takes place in several phases The percentage completed during each phase appears on the display Enabling Menus Wait for the message to clear Encrypting disk x y XX DO NOT POWER OFF Wait for the message to clear Warning Potential Damage Do not power off while the printer is encrypting the printer hard disk The percentage completed appears on the display Understanding printer messages 150 Enter PIN Enter the PIN you created in Print Properties when the confidential job was sent for printing Error reading USB drive Remove the device and wait for the message to clear The USB drive may be corrupte
53. use in laser electrophotographic printers In 1998 Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non recycled paper However no blanket statement can be made that all recycled paper will feed well Lexmark consistently tests its printers with recycled paper 20 10096 post consumer waste anda variety oftest paper from around the world using chamber tests for different temperature and humidity conditions Lexmark has found no reason to discourage the use of today s recycled office papers but generally the following property guidelines apply to recycled paper e Low moisture content 4 596 Suitable smoothness 100 200 Sheffield units or 140 350 Bendtsen units European Note Some much smoother papers such as premium 24 b laser papers 50 90 Sheffield units and much rougher papers such as premium cotton papers 200 300 Sheffield units have been engineered to work very well in laser printers despite surface texture Before using these types of paper consult your paper supplier e Suitable sheet to sheet coefficient of friction 0 4 0 6 Sufficient bending resistance in the direction of feed Recycled paper paper of lower weight 60 g m 16 Ib bond and or lower caliper 3 8 mils 0 1 mm and paper that is cut grain short for portrait or short edge fed printers may have lower bending resistance than is required for reliable paper feeding Befo
54. will help you conserve toner and paper For more information see Supplies menu Quality menu and Finishing menu If you need to print several copies you can conserve supplies by printing the first copy and checking it for accuracy before printing the remaining copies Maintaining the printer 169 Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required Checking the status of supplies from the printer control panel 1 Make sure the printer is on and Ready appears 2 From the printer control panel press the arrow buttons until J Status Supplies appears and then press V lt 3 Press the arrow buttons until J View supplies appears and then press The status of each supply appears Checking the status of supplies from a network computer Note The computer must be connected to the same network as the printer 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer print a network setup page and locate the IP address in the TCP IP section 2 Click Device Status The Device Status page appears displaying a summary of supply levels Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your area In other countries or regions visit the Lexmark Web Site at www lexma
55. 0 sheet tray essent tentes 53 Loading the 2000 Sheet tray ee pi e e n WEE qu ae Ha duit ed ER t 56 Loading ihernul purpose feedelsse e mmi datione d one dab quedo nd ANA d EGH IU 60 Loading the envelope FECES cssessssssssssssssssssssscssessccssssscsssssuccssesscesessuccsssssccsscescsssceuccascsuccssesscesecsucessesscessceseessesseesses 62 Linking and unlinkIntEysoon o t eh oli pee quo Plebe E REO annus RU Ma dps uso 64 LININ EE ED OT OE ONOAREA IR 64 UnlinkinQ trays c ccce cuota oot A a a a a N 64 Einking exit DINS ionene E ER epar iere ABA A N E TATAEE 64 Changing a Custom Type lt gt MAM Einar R R E O TET i dee 65 Paper and specialty media guidelines 66 Paper galdeliti65 ce ascseta cei rm e FR VEN ERERR It A INEENRE FU AYANT RE RENTE TU v ORSAY ATQ Ren rie RR 66 Paper characteristics ertet etes d e decet e ese iaa eb e ame eae tied 66 Unacceptable pape oeaiei ENRE RERE RR RE EN ERR G UR e rts E dpt dU e t ipse dee 67 Selecting PAP lem 67 Selecting preprinted forms and letterhead cssssecssssccssescssescsescssccesssesesseccenscessscesssecessccesnscesueecesseessnecesseeesseeseaseessseessees 67 Using recycled paper and other office papers sescssecsssescessccsssecsssecessccesscesnsscsseecessccesusccesseessuceessecesscceeasceenscesneeeeseeesees 68 Storing papeles eet RT e t ee e E e eS RT RR RE E ERE ERR RR RR 68 Supported paper sizes types and welghts trecee cones easeutonvennass
56. 18 PCL Emul menu 140 PDF menu 139 pick rollers ordering 173 port settings configuring 48 PostScript menu 139 Power Saver 155 adjusting 176 print cartridges ordering 170 print job canceling from Macintosh 80 canceling from the printer control panel 80 canceling from Windows 80 print quality test pages printing 80 print quality troubleshooting blank pages 186 clipped images 187 ghost images 187 gray background 188 poor transparency quality 196 print irregularities 189 print is too dark 190 print is too light 191 print quality test pages 186 repeating defects 192 skewed print 192 solid black streaks 192 solid color pages 193 solid white streaks 192 streaked horizontal lines 193 streaked vertical lines 194 toner fog or background shading 195 toner rubs off 195 toner specks 196 print troubleshooting error reading USB drive 179 held jobs do not print 180 incorrect characters print 181 incorrect margins 188 job prints from wrong tray 181 job prints on wrong paper 181 job takes longer than expected 180 jobs do not print 179 Large jobs do not collate 181 multiple language PDFs do not print 179 paper curl 189 paper frequently jams 185 tray linking does not work 181 unexpected page breaks occur 182 printer configurations 12 minimum clearances 14 models 12 moving 173 174 selecting a location 14 shipping 174 Printer busy Continue Quit 155 printer control panel 15 factory defaults restoring 177 printer hard disk ins
57. 37 cm 54 in E Allows for addition of all output options Learning about the printer 14 Understanding the printer control panel umi a Description Display Shows messages and pictures that communicate the status of the printer Navigation buttons Press the up or down arrow buttons to scroll through menus or menu items or to increase or decrease a value when entering numbers Press the left or right arrow buttons to scroll through menu settings also called values or options or to scroll through text that rolls to another screen e Opensamenuitem and displays the available values or settings The current setting is indicated by an asterisk Saves a displayed menu item as the new user default setting Notes Whena new setting is saved as the user default setting it remains in effect until a new setting is saved or until factory defaults are restored Settings chosen from a software program can also change or override the user default settings selected from the printer control panel Enter numbers or symbols on the display Returns the display to the previous screen Indicator light Indicates the printer status Off The power is off e Blinking green The printer is warming up processing data or printing Solid green The printer is on but idle Solid red Operator intervention is needed 7 Stop Stops all printer activity x A list
58. 7 61 Remove defective hard disk 167 62 Disk full 167 80 Routine maintenance needed 167 88 Cartridge low 167 88 yy Cartridge nearly low 167 88 yy Replace cartridge 168 PJL RDYMSG 155 Activating Menu Changes 148 Busy 148 Cancel not available 148 Canceling 148 Change src to x 148 Check duplex connection 148 Check tray x connection 149 Clearing job accounting statistics 149 Close door or insert cartridge 149 Close finisher side door 149 Defragmenting Flash 149 Deleting 150 Deleting held jobs 150 Deletion complete 150 Deletion failed 150 Disabling DLEs 150 Disabling Menus 150 Disk Corrupted 150 Disk recovery x y XX96 150 Enabling Menus 150 Encrypting disk x y XX96 150 Enter PIN 151 Error reading USB drive 151 Flushing buffer 151 Formatting Disk x y XX96 151 Formatting Flash 151 Hex Trace ready 151 Insert staple cartridge 151 Insert Tray x 151 Install bin x 151 Install duplex 152 Install envelope feeder 152 Install MICR Cartridge 152 Install tray x 152 Invalid Engine Code 152 Invalid Network Code 153 Invalid PIN 153 Load src with x 153 Load manual feeder with x 153 Load staples 153 Maintenance 153 Menu access turned off by system administrator 153 Menus are Disabled 154 Must be in Ready state to enter menus 154 Network 154 Network x 154 Network x y 154 No held jobs 154 No jobs found 154 No jobs to cancel 154 No recognized file types 154 Not Ready 154 Ove
59. Auto is the factory default setting The Disabled setting turns off job buffering Any jobs already buffered on the disk are printed before normal processing is resumed The USB buffer size value can be changed in 1 K increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether the Resource Save setting is On or Off To increase the maximum size range for the USB Buffer disable or reduce the size of the parallel serial and network buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing Notes e Off is the factory default setting The On setting buffers jobs on the printer hard disk The Auto setting buffers print jobs only if the printer is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Mac Binary PS On Sets the printer to process Macintosh binary PostScript print jobs Notes Off Auto Auto is the factory default setting The Off setting filters print jobs using the standard protocol TheOn setting processes raw binary PostScript print jobs USB With ENA Sets the network address netmask
60. Auto is the factory default setting The printer chooses between portrait and landscape Long Edge uses landscape Short Edge uses portrait N up pages side Off Specifies that multiple page images be printed on one side of a sheet of paper Notes 2 Up 3 Up e Off is the factory default setting 4 Up The number selected is the number of page images that will print per side 6 Up 9 Up 12 Up 16 Up N up Border Prints a border around each page image when using N up pages side None Note None is the factory default setting Solid Understanding printer menus 145 Menu item Description N up Ordering Specifies the positioning of multiple page images when using N up Horizontal pages side Reverse Horizontal Notes Reverse Vertical Vertical Horizontal is the factory default setting Positioning depends on the number of images and whether the images are in portrait or landscape orientation Separator Sheets Specifies whether blank separator sheets are inserted None Notes Between Copies Between Jobs Between Pages Noneis the factory default setting Between Copies inserts a blank sheet between each copy of a print job if Collation is set to On If Collation is set to Off then a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between
61. Autois the factory default setting The value can be changed in 1 K increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off e To increase the maximum size range for the Network Buffer disable or reduce the size of the parallel serial and USB buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Understanding printer menus 110 Menu item Description Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing This menu only appears if a formatted disk is installed Notes e Offis the factory default setting The On value buffers jobs on the printer hard disk This menu selection appears only when a formatted disk is installed and is not defective The Auto setting buffers print jobs only if the printer is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Mac Binary PS On Off Auto Sets the printer to process Macintosh binary PostScript print jobs Notes Autois the factory default setting The Off setting filters print jobs using the standard protocol The On setting processes raw binary PostScript print jobs
62. Canceling a print job from the computer To cancel a print job do one of the following For Windows users In Windows Vista 1 Click Click Control Panel Click Hardware and Sound Click Printers Double click the printer icon Select the job to cancel Nn GF Ui A A U NM From the keyboard press Delete Printing 80 In Windows XP 1 Click Start 2 From Printers and Faxes double click the printer icon 3 Select the job to cancel 4 From the keyboard press Delete From the Windows taskbar When you send a job to print a small printer icon appears in the right corner of the taskbar 1 Double click the printer icon A list of print jobs appears in the printer window 2 Select a job to cancel 3 From the keyboard press Delete For Macintosh users In Mac OS X version 10 5 1 From the Apple menu choose System Preferences 2 Click Print amp Fax and then double click the printer icon 3 From the printer window select the job to cancel 4 From the icon bar at the top of the window click the Delete icon In Mac OS X version 10 4 and earlier 1 From the Go menu choose Applications 2 Double click Utilities and then double click Print Center or Printer Setup Utility 3 Double click the printer icon 4 From the printer window select the job to cancel 5 From the icon bar at the top of the window click the Delete icon Printing 81 Clearing jams Jam error messages appear on the control pane
63. D If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Note This task requires a 42 Phillips screwdriver 1 Open the system board door 2 Loosen the screw on the system board cover Additional printer setup 18 3 Remove the system board cover 4 Usethe illustration below to locate the appropriate connector Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors LI Firmware and flash memory card connectors 2 Memory card connector 3 Lexmark Internal Solutions Port or printer hard disk connector Additional printer setup 19 Installing a memory card CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Da
64. E SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure For more information see the setup documentation that came with the printer Confidential and other held jobs do not print These are possible solutions Try one or more of the following PARTIAL JOB NO JOB OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data Delete the print job and then print it again For PDF documents recreate the PDF and then print it again MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them Job takes longer than expected to print These are possible solutions Try one or more of the following REDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts the number and complexity of images and the number of pages in the job CHANGE THE PAGE PROTECT SETTING TO OFF 1 From the printer control panel press gt 2 Press the arrow buttons until V sectings appears and then press V 3 Press the arrow buttons until V detup Menu appears and then press V 4 Press the arrow buttons until V print Recovery appears and then press v 5 Press the arrow buttons until V cage Protect appears and then press V 6 Press the arrow buttons until Vott appears and then press v Troubleshooting 180 Job prints from the wro
65. ERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Notices 207 Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of
66. Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Netmask Lets you view or change the current TCP IP Netmask Gateway Lets you view or change the current TCP IP Gateway Enable DHCP Specifies the DHCP address and parameter assignment setting On Off Enable RARP Specifies the RARP address assignment setting On Note On is the factory default setting Off Enable BOOTP Specifies the BOOTP address assignment setting On Note On is the factory default setting Off AutolP Specifies the Zero Configuration Networking setting Yes Note Yes is the factory default setting No Enable FTP TFTP Enables the built in FTP server which allows you to send files to the printer using Yes the File Transfer Protocol No Note Yes is the factory default setting Enable HTTP Server Enables the built in web server Embedded Web Server When enabled the Yes printer can be monitored and managed remotely using a web browser No Note Yes is the factory default setting WINS Server Address Lets you view or change the current WINS Server Address DNS Server Address Lets you view or change the current DNS Server Address IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 IPv6 information Note This menu is available only for network models or printers attached to print servers This menu is available from the Network Ports menu Understanding printer menus 113 Network Ports gt Standard Network or Netw
67. INTERNATIONAL INC AHAQNEI OTI AYTO TO NPOION ZYMMOPOONETAI NPOZ TIZ OYZIOAEI2 ANAITHZEIZ KAI TIZ AOITIE2Z 2XETIKEZ AIATAZEIZ TH OAHTIA 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Notices 202 Espanol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti Kaesolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Suomi Lexmark International Inc vakuuttaa t ten ett tama tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sit koskevien direktiivin ehtojen mukainen Fran ais Par la pr sente Lexmark International Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak slenska H r me l sir Lexmark International Inc yfir v a essi vara er samr mi vi grun
68. IONS EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO TITLE NON INFRINGEMENT MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ABSENCE OF VIRUSES ALL WITH REGARD TO THE SOFTWARE PROGRAM TO THE EXTENT LEXMARK CANNOT BY LAW DISCLAIM ANY COMPONENT OF THE IMPLIED WARRATIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE LEXMARK LIMITS THE DURATION OF SUCH WARRANTIES TO THE 90 DAY TERM OF THE EXPRESS SOFTWARE LIMITED WARRANTY This Agreement is to be read in conjunction with certain statutory provisions as that may be in force from time to time that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or modified If any such provisions apply then to the extent Lexmark is able Lexmark hereby limits its liability for breach of those provisions to one of the following providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program The Software Program may include internet links to other software applications and or internet web pages hosted and operated by third parties unaffiliated with Lexmark You acknowledge and agree that Lexmark is not responsible in any way for the hosting performance operation maintenance or content of such software applications and or internet web pages 3 LIMITATION OF REMEDY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW ANY AND ALL LIABILITY OF LEXMARK UNDERTHIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY
69. LEXMARK T650 T652 T654 User s Guide August 2008 www lexmark com Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries All other trademarks are the property of their respective owners 2008 Lexmark International Inc All rights reserved 740 West New Circle Road Lexington Kentucky 40550 Contents Safety INFOMATION eee cee ecce ceeeeeeeeee eene eeen nennen nnne 9 Learning about the printer 0000000000000000000000000000000000000002000 11 Finding information about the PRIMER casssceceesserssesteresteesereessessateountinemrnsienemeaesmimeteomenmeneeniamanans 11 Printer contio AtIONG insissehsagssnoeniodaansannn en EXER Aa PROS anion hades V NOR RN XV YARDS RUNE Rao nean 12 Selecting a location for the DEIUSE aab ED aid HD REP ut DER Ue ps D DAR ER FERRO E 14 Understanding the printer control paneles nid ee pass bikenikc tet ER RH e SNR HVGMU RE UU E D MAN 15 Additional printer setup eee ceeeeeee nennen 17 Laici pie fairs eis Bere ju er RIDE 17 Available internal options rt ert EROR SHEER NER ES easa Peoi NEM iNT TIMER EHE SER REEF a PSEA EES A EEEE EES 17 Accessing the system board to install internal options eese eeetee tentent nnttnnntnnttttntonniin 18 Installing a memory Card oe eeseesssesssecseecsseeeseccsscssscensecsneccssecsscessessuecsseccssesusecsuccssesssecssscess
70. Menu Quality Menu Utilities Menu XPS Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu Flash Drive Menu Understanding printer menus 95 Help Print All Print Quality Printing Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Supplies Guide Paper menu Default Source menu Menu item Description Default Source Tray lt x gt MP Feeder Envelope Feeder Manual Paper Manual Env M Sets a default paper source for all print jobs Notes Tray 1 standard tray is the factory default setting Onlyan installed paper source will appear as a menu setting Apaper source selected by a print job will override the Default Source setting for the duration of the print job e f the same size and type of paper are in two trays and the Paper Size and Paper Type settings match then the trays are automatically linked When one tray is empty the job prints using the linked tray From the Paper menu Configure MP must be set to Cassette in order for MP Feeder to appear as a menu setting J Paper Size Type menu Menu item Description Tray x Size JIS B5 Letter Legal Executive Oficio Folio Statement Universal Specifies the paper size loaded in each tray Notes e A4is the international factory default setting Letter is the US factory default setting e For trays with automatic size sensing only the size detected by the
71. Menu item Description Plain Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Card Stock Texture Specifies the relative texture of the card stock loaded in a specific tray Smooth Notes Normal Rough Normal is the factory default setting Settings appear only if card stock is supported Transparency Texture Specifies the relative texture of the transparencies loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Recycled Texture Specifies the relative texture of the recycled paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Labels Texture Specifies the relative texture of the labels loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Vinyl Labels Texture Specifies the relative texture of the vinyl labels loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Bond Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note Rough is the factory default setting Normal Rough Envelope Texture Specifies the relative texture of the envelopes loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Rough Envelope Texture Specifies the relative texture of the rough envelopes loaded in a specific tray Smooth
72. NGS The Toner Darkness setting is too dark the Brightness setting is too dark or the Contrast setting is too high From the printer control panel change these settings from the Quality menu For Windows users change these settings from Print Properties For Macintosh users change these settings from the Print dialog and pop up menus THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY Load paper from a fresh package Store paper in its original wrapper until you use it CHECK THE PAPER Avoid textured paper with rough finishes CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge Troubleshooting 190 Print is too light These are possible solutions Try one or more of the following CHECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too light the Brightness setting is too light or the Contrast setting is too low From the printer control panel change these settings from the Quality menu For Windows users change these settings from Print Properties For Macintosh users change these sett
73. Note Off is the factory default setting Understanding printer menus 138 Menu item Description LCD Contrast Adjusts the contrast lighting of the display 1 10 Notes e 5 is the factory default setting A higher setting makes the display appear lighter Alower setting makes the display appear darker LCD Brightness Adjusts the brightness of the backlight on the display 1 10 Notes e 5isthe factory default setting Ahigher setting makes the display appear lighter Alower setting makes the display appear darker XPS menu Menu item Description Print Error Pages Prints a page containing information on errors including XML markup Off errors On Note Off is the factory default setting PDF menu Scale to Fit Scales page content to fit the selected paper size Yes Note No is the factory default setting No Annotations Prints annotations in a PDF Do Not Print Note Do Not Print is the factory default setting Print PostScript menu Menu item Description Print PS Error Prints a page containing the PostScript error On Note Off is the factory default setting Off Understanding printer menus 139 Menu item Description Font Priority Resident Flash Disk S Establishes the font search order Notes e Resident is the factory default setting Aformatted flash memory option card or printer hard disk must be installed in the printer and operating properly for this
74. Note Rough is the factory default setting Normal Rough Understanding printer menus 101 Menu item Description Letterhead Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Preprinted Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Colored Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Light Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Heavy Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Rough Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note Rough is the factory default setting Normal Rough Custom lt x gt Texture Specifies the relative texture of the custom paper loaded in a specific tray Smooth Note Normal is the factory default setting Normal Rough Paper Weight menu Menu item Description Plain Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Card Stock Weight Specifies
75. PER PATH Contact Customer Support Toner fog or background shading appears on the page These are possible solutions Try one or more of the following THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls THERE IS TONER IN THE PAPER PATH Clean any toner from the paper path If the problem persists then contact Customer Support Toner rubs off These are possible solutions Try one or more of the following CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog Troubleshooting 195 CHECK THE PAPER TEXTURE SETTING From the printer control panel Paper menu make sure the Paper Texture setting matches the paper loaded in the tray Toner specks These are possible solutions Try one or more of the following THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge THERE IS TONER IN THE PAPER PATH Clean any toner from the paper path If the problem persists then contact Customer Support Transparency print quality is poor Try one or more of the following CHECK THE TRANSPARENCIES Use only transparen
76. Short Edge specifies that binding be placed on the top edge of portrait pages and the left edge of landscape pages Copies Specifies a default number of copies for each print job 1 999 Note 1 is the factory default setting Understanding printer menus 134 Menu item Description Blank Pages Specifies whether blank pages are inserted in a print job Do Not Print Note Do Not Print is the factory default setting Print Collate Stacks the pages of a print job in sequence when printing multiple copies Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Notes e Offis the factory default setting No pages will be collated The On setting stacks the print job sequentially Both settings print the entire job the number of times specified by the Copies menu setting Separator Sheets Specifies whether blank separator sheets are inserted None Between Copies Between Jobs Between Pages Between Copies inserts a blank sheet between each copy of a print job if Collation is set to On If Collation is set to Off a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s Notes Noneis the factory default setting Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of the print job This setting is useful when printing transparencies orinserting blank pages in a document for notes Separator Source Specif
77. THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access to the Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 USA 2008 Lexmark International Inc
78. TTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog Troubleshooting 187 Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting From the printer control panel change the setting from the Quality menu For Windows users change the setting from Print Properties For Macintosh users change the setting from the Print dialog Incorrect margins PN ABC DEF These are possible solutions Try one or more of the following CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Size setting from the Paper menu 2 Before sending the job to print specify the correct size setting For Windows users specify the size from Print Properties For Macintosh users specify the size from the Page Setup dialog Troubleshooting 188 Paper curl These are possible solutions Try one or more of the following CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in th
79. Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Statement of Limited Warranty Lexmark T650 Lexmark T652 Lexmark T654 Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product ls manufactured from new parts or new and serviceable used parts which perform like new parts ls during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the p
80. able is securely attached to the printer and the host computer print server option or other network device All options are properly installed The printer driver settings are correct Once you have checked each of these possibilities turn the printer off wait for about 10 seconds and then turn the printer back on This often fixes the problem Printer control panel display is blank or displays only diamonds The printer self test failed Turn the printer off wait about 10 seconds and then turn the printer back on f Performing Self Test and Ready do not appear turn the printer off and contact Customer Support Embedded Web Server does not open These are possible solutions Try one or more of the following CHECK THE NETWORK CONNECTIONS Make sure the printer and computer are turned on and connected to the same network CHECK THE NETWORK SETTINGS Depending on the network settings you may need to type https instead of http before the printer IP address to access the Embedded Web Server For more information see your system administrator Troubleshooting 178 Solving printing problems Multiple language PDFs do not print The documents contain unavailable fonts 1 Open the document you want to print in Adobe Acrobat 2 Click the printer icon The Print dialog appears 3 Select Print as image 4 Click OK Error message about reading USB drive appears Make sure the USB drive is supported For infor
81. ae qute dle qan pr Dep Pon npe RR RTT pH RUM RR RA 173 Moving he Dite nasses de In IBERIA MORD M qM 173 Before MOVING the printer nee cote tuse RE Haider e eee ee e E ete e te e ERE 173 Moving the printer to another location sessssccseessescsescsseeseccssecseecsuecsseecssessscesscesueessecessecssecssecsnseesneesuecenscsnseeaseesneessees 174 Shipping the printers eee ete tetendit tie teet etes le eve eb eeep oberen to eoe iac t A 174 Administrative support 000000000000000000000000000000000000000000000000000 175 Finding advanced networking and administrator information esee nente 175 Using the Embedded Web SerVel uses estie iie tirer tools pecia ke toe eeu reto Bc Ecrit 175 Ch cking the devic Status ed e RIP ADU IH d ket NM n a bc NA 175 Setrig upesmallalertsou eoa dn RE OA adgredi dene b adn ap dai E 175 Viewindg tepO ES mede foerit cco duceun tacite ees asec ccteeseretesea stan E Aa T A case esacosaat tastiest 176 Adj sting Power SAV EK oscar prope onde e ER PRUEBA IRAE etx DEAE etos 176 Restoring the factory default settirigs deis e editae D edite be aiai te s 177 TrOUDIeSTIOOU ui aseo eed ona ai D o epe i a 178 Solving basic problems sane M chisel re DEO E RN D intor e RU ba PM Mte ul AQ 178 Solving basic printer Problems sssesssssssssesscssescseescssecsscssscesesenscscseessscssessnesssnecsscssscesssesssseneesnecssscesesencesenesensessecenesenseees 178 Printer control panel display is blank or
82. age for the printer From the Welcome screen click Continue Click Continue again after viewing the Readme file Click Continue after viewing the license agreement and then click Agree to accept the terms of the agreement Select a Destination and then click Continue From the Easy Install screen click Install Type the user password and then click OK All the necessary software is installed on the computer Click Close when installation is complete b Add the printer For IP printing In Mac OS X version 10 5 1 From the Apple menu choose System Preferences 2 Click Print amp Fax 3 Click 4 Select the printer from the list 5 Click Add In Mac OS X version 10 4 and earlier 1 From the Go menu choose Applications Double click Utilities Double click Printer Setup Utility or Print Center From the Printer List click Add Select the printer from the list Click Add au UN Additional printer setup 46 For AppleTalk printing In Mac OS X version 10 5 1 au UN From the Apple menu choose System Preferences Click Print amp Fax Click Click AppleTalk Select the printer from the list Click Add In Mac OS X version 10 4 and earlier 1 On A Ui AWN o 10 From the Go menu choose Applications Double click Utilities Double click Print Center or Printer Setup Utility From the Printer List click Add Choose the Default Browser tab Click More Printers From
83. ams 92 283 staple jam 1 Press the latch to open the stapler door 2 Pullthe latch of the staple cartridge holder down and then pull the holder out of the printer m 3 Usethe metal tab to lift the staple guard and then remove any loose staples Clearing jams 93 4 Press down on the staple guard until it snaps into place 5 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place 6 Close the stapler door 7 Press v Clearing jams 94 Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings Paper Menu Default Source Paper Size Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Profiles List NetWare Setup Page Print Fonts Print Directory Asset Report Network Ports Active NIC Standard Network Standard USB Parallel x Serial x SMTP Setup Depending on the printer setup this menu item appears as Network Setup Page or Network x Setup Page Depending on the printer setup this menu item appears as Standard Network or Network x Security Miscellaneous Security Settings Confidential Print Disk Wiping Security Audit Log Set Date Time Settings General Settings Setup Menu Finishing
84. an output bin for each supported paper type Plain Paper Bin Available selections for each type are Card Stock Bin Disabled Transparency Bin Standard Bin Recycled Bin Bin lt x gt Labels Bin Note Standard Bin is the factory default setting Vinyl Labels Bin Bond Bin Envelope Bin Rough Envelope Bin Letterhead Bin Preprinted Bin Colored Bin Light Bin Heavy Bin Rough Cotton Bin Custom lt x gt Bin Reports menu Menu Settings Page Prints a report containing information about paper loaded into trays installed memory the total page count alarms timeouts the printer control panel language the TCP IP address the status of supplies the status of the network connection and other information Device Statistics Prints a report containing printer statistics such as supply information and details about printed pages Network Setup Page Prints a report containing information about the network printer settings such as the TCP IP address information Note This menu item appears only for network printers or printers connected to print servers Network lt x gt Setup Page Prints a report containing information about the network printer settings such as the TCP IP address information Notes This menu item is available when more than one network option is installed This menuitem appears only for network printers or printers connected to print servers Profiles List Prints a list of profiles
85. and or caster base 2000 sheet drawer 250 or 550 sheet drawer Duplex unit Printer CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to move it safely For more information on installing a printer stand caster base or 2000 sheet drawer see the setup documentation that came with the option Installing paper drawers The printer supports up to four optional drawers A drawer consists of a tray and a support unit All drawers are installed the same way CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Unpack the drawer and then remove any packing material 2 Place the drawer in the location chosen for the printer Note If you have multiple options to install then see the section about the recommended order of installation The 2000 sheet drawer must be the bottom drawer 3 Align the printer with the drawer and then lower the printer into place AN CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to move it safely Additional printer setup 54 Removing an o
86. and time frames of failed login attempts from the printer control panel before all users are locked out Notes Login failures specifies the number of failed login attempts before users Description are locked out Settings range from 1 50 3 attempts is the factory default setting Failure time frame specifies the time frame during which failed login attempts can be made before users are locked out Settings range from 1 60 minutes 5 minutes is the factory default setting Lockout time specifies how long users are locked out after exceeding the login failures limit Settings range from 0 60 minutes 5 minutes is the factory default setting 0 indicates the printer does not impose a lockout time Login timeout specifies how long the printer remains idle on the Home screen before automatically logging the user off Settings range from 1 900 seconds 300 seconds is the factory default setting Remote Logins Login failures Failure time frame Lockout time Login timeout Limits the number and time frames of failed login attempts from a computer before all remote users are locked out Notes Login failures specifies the number of failed login attempts before users are locked out Settings range from 1 50 3 attempts is the factory default setting Failure time frame specifies the time frame during which failed login attempts can be made before users are locked out Settings range from 1 60 minute
87. andard or optional loading 53 281 paper jam 92 282 paper jam 92 30 Invalid refill change cartridge 161 31 Replace defective cartridge 161 32 Cartridge part number unsupported by device 161 34 Short paper 161 35 Insufficient memory to support Resource Save feature 161 37 Insufficient memory for Flash Memory Defragment operation 162 37 Insufficient memory to collate job 162 37 Insufficient memory some held jobs deleted 162 37 Insufficient memory some held jobs will not be restored 162 38 Memory full 162 39 Complex page some data may not have printed 162 42 xy Cartridge region mismatch 163 50 PPDS font error 163 51 Defective flash detected 163 52 Not enough free space in flash memory for resources 163 53 Unformatted flash detected 163 54 Network x software error 164 54 Serial option x error 164 54 Standard network software error 164 55 Unsupported option in slot 164 550 sheet tray standard or optional loading 53 56 Parallel port x disabled 164 56 Serial port x disabled 165 56 Standard parallel port disabled 165 56 Standard USB port disabled 165 57 Configuration change some held jobs were not restored 165 58 Too many bins attached 165 58 Too many disks installed 166 58 Too many flash options installed 166 58 Too many trays attached 166 59 Incompatible Duplex 166 59 Incompatible envelope feeder 166 59 Incompatible output bin x 167 59 Incompatible tray x 167 61 Remove defecti
88. anding printer menus 109 Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job On requires it regardless of the default printer language Off Notes Onisthe factory default setting Whenthe Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job On requires it regardless of the default printer language Off Notes Onisthe factory default setting Whenthe Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Sets the printer to perform the special processing required for bidirectional Off communication following the conventions defined by the NPA protocol Auto Notes Autois the factory default setting Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Network Buffer Auto 3Kto maximum size allowed Sets the size of the network input buffer Notes
89. aper Straighten the edges on a level surface 6 Load the paper stack Print side facedown for single sided printing Print side faceup for duplex printing Note Paper must be loaded differently in the trays if an optional StapleSmart II Finisher is installed Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Single sided printing Single sided printing Loading paper and specialty media 58 Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Duplex two sided printing Duplex two sided printing Note Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper Do not overload the tray 7 Insert the tray Loading paper and specialty media 59 Loading the multipurpose feeder 1 Press the release latch and then pull down the multipurpose feeder door 4 Flexthe sheets of paper or specialty media back and forth to loosen them and then fan them Do not fold or crease them Straighten the edges on a level surface Paper le Avoid touching the print side of transparencies Be careful not to scratch them Loading paper and specialty media 60 Envelopes Transparencies Avoid touching the print side of transparencies Be caref
90. at may not have printed otherwise Notes Offis the factory default setting Off prints a partial page when there is not enough memory to print the whole page On sets the printer to process the whole page so that the entire page prints Understanding printer menus 131 Menu item Description Factory Defaults Returns the printer settings to the factory default settings Do Not Restore Restore Now Notes e Do Not Restore is the factory default setting Do Not Restore keeps the user defined settings Restore Now returns all printer settings to the factory default settings except Network Ports menu settings All downloads stored in RAM are deleted Downloads stored in flash memory or on a printer hard disk are not affected Custom Home Message Sets a pre configured or customized message to appear on the Off display beside Ready IP Address Notes Hostname Contactilame Offis the factory default setting Location P address and Hostname are pre configured messages Zero Configuration Name Contact Name Location Zero Configuration Name and Custom Text 1 are messages that can be customized by a System support person Custom Text 1 Setup menu Menu item Description Printer Language Sets the default printer language PCL Emulation Notes PS Emulation e PCL emulation uses a PCL interpreter for processing print jobs PostScript emulation uses a PS interpreter for processing prin
91. atically senses paper removal and resumes printing If removing the paper does not clear the message then touch Continue Remove paper from standard output bin Remove the stack of paper from the standard exit bin Understanding printer messages 157 Remove paper from linked bin set name gt Remove the paper from the specified bin The printer automatically senses paper removal and resumes printing If removing the paper does not clear the message press V Replace wiper Try one or more of the following Replace the fuser wiper Press the arrow buttons until V continui appears and then press v to clear the message and continue printing Resetting active bin Wait for the message to clear Resetting the printer Wait for the message to clear Resetting without replacing may affect print quality You selected No from the Verify PC unit replaced screen Wait for the message to clear Restoring Factory Defaults Wait for the message to clear When factory default settings are restored All downloaded resources in the printer memory are deleted This includes fonts macros and symbol sets Allsettings return to the factory defaults except the Display Language setting in the Setup menu and the custom settings in the Serial x Network Infrared LocalTalk and USB menus Restore Held Jobs Try one of the following Press the arrow buttons until V onein appears and then pr
92. ating print quality problems rettet te ent ete eet teneo eee e ebbe RE E 186 IET OS eR Clipped images oer oto te bela Mh ERO RR RN e EO et e EO Ua Crforid p ETe 0 EP Gray background Incorrect margins Paper curl Print irregularities Prihtistoo datk nt ee ente ie R Rs ER RE LM E A AU EAE Print is too light Repeating defects Is roNoiglam e e Solid black or white streaks SOIL CONOM PASS A Streaked horizontal lif aes ote t ER Entertain eti ede edge b eden Streaked vertical lines Toner fog or background shading appears on the page NEP RE Toner specks Transparency print quality is poor Contacting Customer SUPPO nseri trees tec ee eor eteseet eee estet estes teen Pee Poveeeee teste eue aA NOCICES Sena ai tes RETE TRU PS ees 198 Product informatio M s cars cesses tec o d e rien tactu sac fa eieaa et re vedette utentes 198 Editioki NOTI EAren sep abe alui a dbi ebbe uoa dad quid d bue s PRESE 198 Power consumption tei eee reae te e eee ete te e eee eiie eti te bend ee abe eee Ue ee t de ede ege eee 205 Contents 8 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures othe
93. b data that is not currently in use by the file system from the printer hard disk All permanent data on the printer hard disk is preserved such as downloaded fonts macros and held jobs Both manual and scheduled wiping allow the file system to reuse marked disk space without first having to wipe it Notes e This menuitem appears only if a formatted non defective printer hard disk is installed Single pass is the default setting Highly confidential information should be wiped using the Multiple Pass method only Scheduled wipes are initiated without displaying a user warning or confirmation message V Security Audit Log menu Menu item Description Export Log Enables an authorized user to export the security log Notes To export the log from the printer control panel a flash drive must be attached to the printer From the Embedded Web Server the log can be downloaded to a computer Delete Log Delete now Do not delete Configure Log Enable Audit Enable Remote Syslog Remote Syslog Facility Severity of events to log M Specifies whether audit logs are deleted Note Delete Now is the factory default setting Specifies whether and how the audit logs are created Note Factory default settings enable the security audit log X Set Date Time menu Menu item Description View Date Time Lets you view the current date and time settings for the printer lt list o
94. box or on the Lexmark Web site at www lexmark com for local network or wireless depending on what you need Help Description Where to find The Help gives you instructions for using the software While in any Lexmark software program click Help Tips gt Help or Help gt Help Topics Customer support Description Where to find North America Where to find rest of world Telephone support Call us at Telephone numbers and support hours vary by country or region Visit our Web site at www lexmark com Select a country or region and then select the Customer Support link US 1 800 332 4120 Monday Friday 8 00 AM 11 00 PM ET Saturday Noon 6 00 PM ET Canada 1 800 539 6275 Monday Friday 8 00 AM 11 00 PM ET Saturday Noon 6 00 PM ET Mexico 001 888 377 0063 Monday Friday 8 00 AM 8 00 PM ET Note Telephone numbers and support times may change without notice For the most recent telephone numbers available see the printed warranty statement that came with your printer Note For additional information about contacting Lexmark see the printed warranty that came with your printer Learning about the printer 11 Description Where to find North America Where to find rest of world E mail support For e mail support visit our Web site E mail support varies by country or www lexmark com region and may not be available in some 1 Click SUPPORT instances 2 Click T
95. bs are not stapled Envelopes are not stapled Offset Pages Stacks copies or print jobs into staggered sets in an output bin off Notes Between Jobs l A Between Copies This menu item appears only when the StapleSmart Finisher is installed e Offis the factory default setting No pages are offset during the print job Between Jobs offsets each print job i Between Copies offsets each copy of a print job Quality menu Menu item Description Print Resolution Specifies the printed output resolution 300 dpi Note 600 dpi is the factory default setting The printer driver default is 1200 IQ 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Understanding printer menus 136 Menu item Description Pixel Boost Off Fonts Horizontally Vertically Both Directions Enhances the printed quality of small fonts and graphics Notes e Off is the factory default setting Fonts applies this setting only to text Horizontally darkens horizontal lines of text and images Vertically darkens vertical lines of text and images Both Directions darkens horizontal and vertical lines on text and images Toner Darkness 1 10 Lightens or darkens the printed output Notes 8isthe factory default setting Selecting a smaller number can help conserve toner Enhance Fine Lines Enables a print mode preferable for files such as architectural drawings maps On electrical circuit diagrams
96. cies recommended by the printer manufacturer CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog Contacting Customer Support When you call Customer Support describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number For more information see the label on the inside top front cover of the printer The serial number is also listed on the menu settings page Troubleshooting 196 In the U S or Canada call 1 800 539 6275 For other countries regions visit the Lexmark Web site at www lexmark com Troubleshooting 197 Notices Product information Product name Lexmark T650 Lexmark T652 Lexmark T654 Machine type 4062 Model s 01A 010 21A 210 23A 230 41A 410 43A 430 Edition notice October 2008 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO
97. correct download emulator version from the Lexmark Web site at www lexmark com Understanding printer messages 168 Maintaining the printer Periodically certain tasks are required to maintain optimum print quality Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet A CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remove paper from the standard exit bin 3 Dampen a clean lint free cloth with water Warning Potential Damage Do not use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer making sure to include the standard exit bin Warning Potential Damage Using a damp cloth to clean the interior may cause damage to your printer 5 Make sure the paper support and standard exit bin are dry before beginning a new print job Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 8096 Salty air Corrosive gases Heavy dust Conserving supplies There are some settings you can change from the printer control panel that
98. d Flushing buffer Wait for the message to clear Formatting Disk X y XX DO NOT POWER OFF Wait for the message to clear Warning Potential Damage Do not power off while the printer is formatting the printer hard disk The percentage completed appears on the display Formatting Flash DO NOT POWER OFF Wait for the message to clear Warning Potential Damage Do not power off while the printer is formatting the flash memory Hex Trace Ready The printer is in the Ready state and Hex Trace is active You can use Hex Trace to troubleshoot printer problems Insert staple cartridge Try one or more of the following Insert a staple cartridge to clear the message Press V to clear the message and print without using the staple feature Insert Tray x Insert the specified tray into the printer Install bin x Try one or more of the following Install the specified bin 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Install the specified bin 4 Connect the power cord to a properly grounded outlet 5 Restart the printer Cancel the current job Understanding printer messages 151 Install duplex Try one or more of the following Install the duplex unit 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Install the duplex unit 4 Connect the power cord to a properly grounded outlet 5 Restart the printer Cancel the current job
99. daa AAA 91 280 paper Jatiis rae e RU SER ERO AREE E RI DER UR AREE a a CPU e Eng eut E Rp ES 91 2981 paperjadtn zs don eo Eee e tet toii ei AUN oto od eife e Re d veer ter eR cs 92 282 paper ja pM c ea 92 DED SEA dtf ue ap IU REPERI IE RO REFERRI E dd vil e re a a a AIR SE 93 Understanding printer menus ccce ccce 95 L UISIP ML ePeM IN 95 Paper MeN Uses tases cacsieicetie niceties desks E A SEE AER tavea ta ai ES E i a OE aa a 96 Default Souree menie tiet et ea ete t batte dade eas RAEE 96 Paper Size Type menu In REIR UA NET EEEE EREE EEEE 96 Configure MP menu Envelope Enhane etti tire reddere rcnt cierta Duda derniere EA E SSR aa Substitute Size menu do AERE EEKE ETE EH METRE eer E E reete a Re Eee RS Paper Texture menu Paper Weight menu Paper LOAGING Hot dole cone R K Custom Types menu Universal Setup menu BinsSetup mel se RR ER ERR ERR E WEM bv EA ie te EAE e Eee NIENTE EUER Reports EMI lUa E LL ean Nebwork Ports mYeruccnacidetam oie OUO QE dM OHURIN d BAUR a NUR ENERO RU NK Active NIC menu Standard Network or Network x menus Network REPOrts MENU sesssssss e Network Card menu NEG ZI MENU pe IPVO mien ore rite ie vetet rete e etre see e ieu vore eie de aee e e de estere deat Wireless menu Contents 5 AppleTalk meni
100. dapter 184 high capacity output expander 184 Internal Solutions Port 185 memory card 184 option not working 182 output expander 184 paper trays 183 StapleSmart finisher 184 U Universal Paper Size setting 52 Universal Setup menu 106 unlinking trays 64 Unsupported disk 160 Unsupported USB device please remove 160 Unsupported USB hub please remove 160 USB drive removed 160 USB port 36 USB USB x 160 Utilities menu 138 V Verify print jobs 76 printing for Macintosh users 77 printing for Windows users 77 View supplies 160 viewing reports 176 W Waiting 161 Windows wireless network installation 40 wired network setup using Windows 45 wired networking using Macintosh 45 Wireless menu 114 wireless network configuration information 40 installation using Macintosh 42 installation using Windows 40 X XPS menu 139 Index 218
101. documentation whether incorporated into distributed with or for use with your Lexmark product Notices 208 BY USING THIS PRODUCT YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT IF YOU DO NOT AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID IF YOU ARE INSTALLING THIS PRODUCT FOR USE BY OTHER PARTIES YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF THESE TERMS 1 STATEMENT OF SOFTWARE LIMITED WARRANTY Lexmark warrants that the media e g diskette or compact disk on which the Software Program if any is furnished is free from defects in materials and workmanship under normal use during the warranty period The warranty period is ninety 90 days and commences on the date the Software Program is delivered to the original end user This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor Lexmark will replace the Software Program should it be determined that the media does not conform to this limited warranty 2 DISCLAIMER AND LIMITATION OF WARRANTIES EXCEPT AS PROVIDED IN THIS SOFTWARE LICENSE AGREEMENT AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW LEXMARK AND ITS SUPPLIERS PROVIDE THE SOFTWARE PROGRAM AS IS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDIT
102. e Corporation plc Helvetica Linotype Hell AG and or its subsidiaries Hoefler Jonathan Hoefler Type Foundry ITC Avant Garde Gothic International Typeface Corporation ITC Bookman International Typeface Corporation ITC Mona Lisa International Typeface Corporation ITC Zapf Chancery International Typeface Corporation Joanna The Monotype Corporation plc Marigold Arthur Baker Monaco Apple Computer Inc New York Apple Computer Inc Oxford Arthur Baker Notices 199 Palatino Linotype Hell AG and or its subsidiaries Stempel Garamond Linotype Hell AG and or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype Hell AG and or its subsidiaries All other trademarks are the property of their respective owners Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate
103. e desired Paper Size and Orientation before setting Lines per Page PCL Emulation Settings A4 Width 198 mm 203 mm Sets the printer to print on A4 size paper Notes e 198mm is the factory default setting The 203 mm setting sets the width of the page to allow the printing of eighty 10 pitch characters PCL Emulation Settings Auto CR after LF On Off Specifies whetherthe printer automatically performs a carriage return after aline feed control command Note Off is the factory default setting Understanding printer menus 141 Menu item Description PCL Emulation Settings Auto LF after CR On Off Specifies whether the printer automatically performs a line feed after a carriage return control command Note Off is the factory default setting Tray Renumber Assign MP Feeder Off None 0 199 Assign Tray lt x gt Off None 0 199 Assign Manual Paper Off None 0 199 Assign Man Env Off None 0 199 Configures the printer to work with printer software or programs that use different source assignments for trays drawers and feeders Notes e Off is the factory default setting e Noneisnotan available selection Itis only displayed when itis selected by the PCL 5 interpreter None ignores the Select Paper Feed command 0 199 allows a custom setting to be assigned Tray Renumber View Factory Def MPF Default 8 T1 Default 1 T2 Default 2 4 T3 Default 5 T4 Default 20
104. e duplex unit specially designed integrated and dual web paper labels are supported Printing labels requires a special label fuser cleaner which is included with the special cartridge required for label applications For more information see Ordering supplies on page 170 For detailed information on label printing characteristics and design see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications When printing on labels Feed labels from a 250 sheet tray a 550 sheet tray or the multipurpose feeder Uselabels designed specifically for laser printers Check with the manufacturer or vendor to verify that The labels can withstand temperatures up to 230 C 446 F without sealing excessive curling wrinkling or releasing hazardous emissions Label adhesives face sheet printable stock and topcoats can withstand up to 25 psi 172 kPa pressure without delaminating oozing around the edges or releasing hazardous fumes Do notuse labels with slick backing material e Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and cartridge warranties Do notuse labels with exposed adhesive Do not print within 1 mm 0 04 in of the edge of the label of the perforations or between die cuts of the label Besure adhes
105. e message to clear Not Ready The printer is not ready to receive or process data or the printer ports are offline No recognized file types Either there are no files saved on the flash drive or the files saved are not supported Convert files to any of the following supported file types pdf gif jpeg jpg bmp png tiff tif pcx or dcx Understanding printer messages 154 Overflow bin full Remove the stack of paper from the bin to clear the message Parallel Parallel x The printer is using a parallel cable connection The parallel port is the active communication link PJL RDYMSCI This is the Printer Job Language PJL Ready message It appears after the Ready or Power Saver message If the message string is too long it is truncated Wait for the message to clear Power Saver The printer is saving power while it waits for the next print job Send a job to print to take the printer out of Power Saver mode Printer busy Continue Quit Try one or more of the following e Press V to read the information from the flash drive Select Quit to cancel the information retrieval process Printing Wait for the message to clear Printing from USB drive DO NOT REMOVE Warning Potential Damage Do not turn the printer off or remove the flash drive while this message is displayed Wait for the message to clear Programming disk DO NOT POWER OFF Wait for the message to clear
106. e tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY Load paper from a fresh package Store paper in its original wrapper until you use it Print irregularities These are possible solutions Try one or more of the following THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY Load paper from a fresh package Store paper in its original wrapper until you use it CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog CHECK THE PAPER Avoid textured paper with rough finishes Troubleshooting 189 THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded replace the print cartridge THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser Print is too dark IAN ABC DEF These are possible solutions Try one or more of the following CHECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTI
107. eTalk printing UAWN In Mac OS X version 10 5 1 From the Apple menu choose System Preferences Click Print amp Fax Click Click AppleTalk Select the printer from the list Click Add au UN Additional printer setup 44 In Mac OS X version 10 4 1 From the Go menu choose Applications Double click Utilities Locate and double click Print Center or Printer Setup Utility From the Printer List choose Add Choose the Default Browser tab Click More Printers From the first pop up menu choose AppleTalk From the second pop up menu select Local AppleTalk zone Select the printer from the list Click Add OU ON OU AWN Installing the printer on a wired network Use the following instructions to install the printer on a wired network These instructions apply to Ethernet and fiber optic network connections Before you install the printer on a wired network make sure that You have completed the initial setup of the printer The printer is connected to your network with the appropriate type of cable For Windows users 1 Insert the Software and Documentation CD Wait for the Welcome screen to appear If the CD does not launch after a minute then do one of the following In Windows Vista a Click O b In the Start Search box type D setup exe where Dis the letter of your CD or DVD drive In Windows XP and earlier a Click Start b Click Run c TypeD Nsetup exe where Dis the letter of you
108. each page of the print job This setting is useful when printing transparencies or inserting blank pages in a document for notes Separator Source Specifies the paper source for separator sheets Tray x Multi Purpose Feeder Envelope Feeder Notes Tray 1 standard tray is the factory default setting From the Paper menu Configure MP must be set to Cassette in order for Multi Purpose Feeder to appear as a menu setting Blank Pages Specifies whether blank pages are inserted in a print job Do Not Print Note Do Not Print is the factory default setting Print Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDFs They contain information about using the printer and performing printing tasks English French German and Spanish translations are stored in the printer Other translations are available on the Software and Documentation CD Menu item Description Print All Prints all the guides Print Quality Provides information about solving print quality issues Printing Guide Provides information about loading paper and other speciality media Media Guide Provides a list of the paper sizes supported in trays drawers and feeders Print Defects Provides information about resolving print defects Understanding printer menus 146 Menu item Description Menu Map Provides a list of the printer control panel menus and settings
109. eavy Loading Determines whether 2 sided printing occurs for all jobs that Duplex specify Heavy as the paper type Off Note Off is the factory default setting Rough Loading Determines whether 2 sided printing occurs for all jobs that Duplex specify Rough as the paper type Off Note Off is the factory default setting Custom lt x gt Loading Determines whether 2 sided printing occurs for all jobs that Duplex specify Custom lt x gt as the paper type Off Notes e Off is the factory default setting Custom x Loading is available only if the custom type is supported Notes Duplex sets the printer default to 2 sided printing for every print job unless 1 sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh f Duplex is selected then all print jobs are sent through the duplex unit including 1 sided jobs Custom Type x Paper Card Stock Transparency Labels Vinyl Labels Envelope Associates a paper or specialty media type with a factory default Custom Type x name or a user defined Custom Name created from the Embedded Web Server or MarkVision Professional Notes Paperis the factory default setting The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source Understanding printer menus 105 Menu item Description Recycled Specifies a paper type when the Recycled setting is selected in ot
110. echnical Support Visit our Web site at 3 Salsctvurerint rtuns www lexmark com Select a country or YOUNP ype region and then select the Customer 4 Select your printer model Support link 5 From the Support Tools section Note For additional information about click e Mail Support contacting Lexmark see the printed 6 Complete the form and then click warranty that came with your printer i Submit Request J Printer configurations Basic model Feature Paper Capacity 1 Standard exit bin 350 or 550 sheets 2 Printer control panel Not applicable 3 Multipurpose feeder 100 sheets 4 Standard tray Tray 1 250 or 550 sheets Based on 75 g m 20 Ib paper Fully configured model A CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using a high capacity input tray a duplex unit and an input option or more than one input option If you purchased a multifunction printer MFP that scans copies and faxes you may need additional furniture For more information see www lexmark com multifunctionprinters Learning about the printer 12 Feature Option Paper Capacity 1 5 bin mailbox 500 sheets 2 Output expander 550 sheets 3 Envelope feeder 85 envelopes 4 Standard tray Tray 1 250 or 550 sheets 5 Duplex unit Not appl
111. ecsuesueessnesusessuscsueesseecseesueeessecsneenseesies 20 Installing a flash memory or firmware CAML sesscssesccseecesneccsseecsueccssnecsssecessccesssecsssccesuseesusccsuscessusecsusceesscessnccesneeesuecesseeesee 22 Installing an Internal Solutions Port essssssssecssecsseecseecsecsseesseesseccsseeseecssecsseecssecssecssecsuscessecssesusessuecssecessessseeseeessecsseesseesses 24 Installing a printer hard disk wu esssssssscsescseessecssecssecesccsssccssccsseecseccssecsssessecsuescssessseeseecsuecssecsssesusessuscsueesseesseesueeesseesneesseesies 30 Installing hardware OUT ONS aca ior rra REPRE nme AEIS EVA RHENUS RR 34 ero aderire 34 Installing paper dFaWels ucccte erit tee tette tette rese ettvaebet busted pese aepo ares orai r esr iasi oin orea Ese ERR Roroa Eo SUEE 34 Installing an optional duplex unit T650 only on sessessssesseecnescsseesseccsecsseccssecssecssecssscsueecseccsnessseessecsuecaseesseesseeesseesneesseesies 35 Attaching Clogs sisona baci biduo ngd dh an pim tic Ea bindend od dd dose mE 36 V rifying printer i i RN E P 37 Printing a menu settings page ees eteeeeen en tennenten tentent tton nto ttn nte tttnn tentent ttt tonto ttes tents ttn tentent n ttn tent ten tentent 37 Printing a network setup page cssscsseccsesccsescssesssesnesenesecneecuecssncenssessssenecensesssssnsesessecnecsenecossessscenesesseseneesssesesesneseneseneeseseses 38 Setting up the printer softWal esses iv
112. ection turning the printer off and then turning the printer back on again For Windows users 1 Print a network setup page and make a note of the new IP address 2 Doone ofthe following In Windows Vista a Click b Click Control Panel Under Hardware and Sound click Printer In Windows XP a Click Start b Click Printers and Faxes In Windows 2000 a Click Start b Click Settings Printers 3 Locate the printer that has changed Note If there is more than one copy of the printer then update all of them with the new IP address 4 Right click the printer 5 Click Properties 6 Clickthe Ports tab 7 Locate the port in the list and then select it 8 Click Configure Port Additional printer setup 48 9 Typethe new IP address in the Printer Name or IP Address field You can find the new IP address on the network setup page you printed in step 1 10 Click OK and then click Close For Mac users 1 Print a network setup page and make a note of the new IP address 2 Locate the printer IP address in the TCP IP section of the network setup page You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Addthe printer e For IP printing In Mac OS X version 10 5 oan aa From the Apple menu choose System Preferences Click Print amp Fax Click Select the printer from the list Click Add In Mac OS X version 10 4 and earlier AD O
113. ed outlet 5 Turn the printer power back on 56 Parallel port lt x gt disabled x is the number of the parallel port Try one or more of the following Press the arrow buttons until V concise appears and then press Y J to clear the message The printer discards any data received through the parallel port Make sure the Parallel Buffer menu item is not set to Disabled Understanding printer messages 164 56 Serial port x disabled x is the number of the serial port Try one or more of the following Press the arrow buttons until V econtinus appears and then press Y J to clear the message The printer discards any data received through the serial port Make sure the Serial Buffer menu item is not set to Disabled 56 Standard parallel port disabled Try one or more of the following Press the arrow buttons until V contis appears and then press Y to clear the message The printer discards any data received through the parallel port Make sure the Parallel Buffer menu item is not set to Disabled 56 Standard USB port disabled Try one or more of the following Press the arrow buttons until V concime appears and then press Y to clear the message The printer discards any data received through the USB port Make sure the USB Buffer menu item is not set to Disabled 57 Configuration change some held jobs were not restored Since the t
114. efault number of copies for each print job 1 999 Note 1 is the factory default setting Paper Source Sets a default paper source for all print jobs Tray lt x gt Note Tray 1 standard tray is the factory default setting MP Feeder Manual Paper Manual Env Understanding printer menus 144 Menu item Description Collate Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Stacks the pages of a print job in sequence when printing multiple copies Note On is the factory default setting Sides Duplex Controls whether the job prints on one side or both sides of the paper 2 sided Note 1 sided is the factory default setting 1 sided Staple Specifies whether print jobs are stapled off Notes On This menu item is available only when the StapleSmart II Finisher is installed e Offis the factory default setting Print jobs are not stapled Duplex Binding Defines the way duplexed pages are bound and how the printing on the back Long Edge of the page is oriented in relation to the printing on the front of the page Short Edge Notes e Long Edge is the factory default setting ong Edge specifies that binding be placed on the left edge of portrait pages and the top edge of landscape pages Short Edge specifies that binding be placed on the top edge of portrait pages and the left edge of landscape pages Orientation Specifies the orientation of a multiple page sheet Auto Notes Long Edge f f Short Edge
115. entered the printer and cannot be pulled out then lift the envelope feeder up and then out of the printer and then set it aside 3 Remove the envelope from the printer Note If you cannot remove the envelope then the print cartridge will have to be removed For more information see 200 and 201 paper jams on page 83 4 Reinstall the envelope feeder Make sure it snaps into place Clearing jams 90 5 Flexand stack the envelopes 6 Load the envelopes in the envelope feeder 7 Adjust the paper guide 8 Lower the envelope weight 9 Press v 271 279 paper jams To clear a jam in the output expander high capacity output stacker the 5 bin mailbox or the StapleSmart Il Finisher 1 Ifthe paper is exiting into a bin then pull the paper straight out and then press V If not then continue with step 2 Pull down the output bin door or doors Remove the jammed paper Close the output bin door or doors Press v Uu A W N 280 paper jams 1 Pull down the StapleSmart II Finisher door Y 2m 2 Remove the jammed paper 3 Close the StapleSmart II Finisher door 4 Press v Clearing jams 91 281 paper jam 1 Clear the jam from the stapler output bin 2 Press v 282 paper jam To prevent paper jams the stapler motor does not run when the stapler door is open 1 Close the stapler door until it clicks into place 2 Press v Clearing j
116. equired for label applications Paper types and weights supported by the output bins Use this table to determine the possible output destinations of print jobs which use supported paper types and weights The paper capacity of each output bin is listed in parentheses Paper capacity estimations are calculated based on 75 g m 20 Ib paper Paper and specialty media guidelines 71 The finisher supports 60 176 g m 16 47 Ib paper weights Paper type Standard exit bin Optional hardware Gager aon Output Expander 5 Bin Mailbox StapleSmart Il sheets ME 550 sheets or High 509 sheets Finisher Capacity Output 500 sheets 2 Stacker 1850 sheets Paper J J J J Plain Bond Colored Custom Letterhead Light Heavy Preprinted Rough Cotton Recycled Card stock J V X X Envelopes V V X X Labels vV V X X Paper e Vinyl Transparencies V V X X Supports 60 90 g m 16 24 Ib paper weights Maximum of 50 sheets of 75 g m 20 Ib paper per stapled packet Results may vary with heavier paper Printing labels requires a special label fuser cleaner which is included with the special cartridge required for label applications J Paper and specialty media guidelines 72 Printing This chapter covers printing printer reports and job cancelation Selection and handling of paper and specialty media can affect how reliably documents print F
117. ers are listed in this menu Understanding printer menus 99 Configure MP menu Menu item Description Configure MP Cassette Manual First Envelope Enhance Determines when the printer selects paper from the multipurpose feeder Notes Cassette is the factory default setting The Cassette setting configures the multipurpose feeder as an automatic paper source When Manualis selected the multipurpose feeder can be used only for manual feed print jobs e f paper is loaded in the multipurpose feeder and First is selected then paper always feeds from the multipurpose feeder first The envelope conditioner significantly reduces the wrinkling of some envelopes Menu item Description Envelope Enhance s Enables or disables the envelope conditioner Notes The factory default setting is 5 f noise reduction is more important than wrinkle reduction then decrease the setting M Substitute Size menu Menu item Description Substitute Size Off Statement A5 Letter A4 All Listed Substitutes a specified paper size if the requested paper size is not available Notes e All Listed is the factory default setting All available substitutions are allowed The Off setting indicates no size substitutions are allowed Setting a substitution lets the job print without a Change Paper message appearing Understanding printer menus 100 Paper Texture menu
118. ertain printer parts To view the device status 1 Type the printer IP address in the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Device Status Setting up e mail alerts You can have the printer send you an e mail when the supplies are getting low or when the paper needs to be changed added or unjammed Administrative support 175 To set up e mail alerts 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Settings 3 Under Other Settings click E mail Alert Setup 4 Select the items for notification and type in the e mail addresses 5 Click Submit Note See your system support person to set up the e mail server Viewing reports You can view some reports from the Embedded Web Server These reports are useful for assessing the status of the printer the network and supplies To view reports from a network printer 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Reports and then click the type of report you want to view Adjusting Power Saver A
119. es print 5 After the print quality test pages print press the down arrow button until Vgxit Config Menuappears and then press V J The information in the following topics may help you solve print quality problems If these suggestions still do not correct the problem then call for service You may have a printer part that requires adjustment or replacement Blank pages These are possible solutions Try one or more of the following Troubleshooting 186 PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed Reinstall the print cartridge THE TONER MAY BE LOW When 88 Cartridge low appears order a new print cartridge If the problem continues the printer may need to be serviced For more information contact Customer Support Clipped images These are possible solutions Try one or more of the following CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Size setting from the Paper menu 2 Before sending the job to print specify the correct size setting For Windows users specify the size from Print Properties For Macintosh users specify the size from the Page Setup dialog Ghost images CHECK THE PAPER TYPE SE
120. ess Y to restore all held jobs stored on the printer hard disk Press the arrow buttons until V no not restore appears and then press Y No print jobs will be restored Restoring Held Job s X y x represents the number of jobs being restored y represents the total number of jobs to be restored Try one or more of the following e Wait for the message to clear Press the arrow buttons until Vaai restoring appears and then press V to delete unrestored held jobs Understanding printer messages 158 Routine maintenance needed The printer needs to have routine maintenance done Order a maintenance kit which contains all the items necessary to replace the pick rollers the charge roll the transfer roller and the fuser Securely clearing disk space The printer hard disk wiping process needs to recover The message clears when all blocks are cleared Serial x The printer is using a serial cable connection The serial port is the active communication link Some held jobs were lost Try one or more of the following Press the arrow buttons until V esncinus appears and then press V J to clear the message and continue printing Cancel the current print job Staples x empty or misfed Load the specified staple cartridge into the finisher to clear the message and continue stapling Staples x low or missing Load the specified staple cartridge in the finis
121. essdenconvannyvausesocaoasedbvsanvebsisonsanaionee 69 PapersSizes Sup ported by the Printers ccrte ittis reir ER ce e RR YER Series Eoo E iai 69 Paper types and weights supported by the printer eee eeee esent tenente tttnnn enne ttnnttto tonos nocens 71 Paper types and weights supported by the output bins eee tenerse tte tenentes ttnnnttnntonntotttnnts 71 PIIBEDgS ene Ate Ee Var AS eT ae SEN RTE ROR SEN An Teg 73 Printing dOCUFPeht senate pr dee Po tried coeaccpveion oe aea pliego eset ocior das dioe 73 Printingorn specialty Medias cede ee teta o OC Io mE boi eiie ae ditas aided rima 73 Tips otyusing letterhiead e e Rec aa onin Een RE rere urere dice edt ie e dee RS 73 Tips on using transparefncles aee entente ee ERREUR EEE MEE ve MEME vue vue EENE 74 Tips on using envelOpaes teet retener ree ee reete iee aas aasi eari eiia ian 74 Tips on using labels ets itot tese titer ted E A EEE E ERNE 75 Tips n using card StOCK dee 75 Printing confidential and other held joDs u uniae tiet estt geoe tereti ede epo Ree tibSitn ideae Y pe pecunie 76 Holdingjobsin the printet us iter nen eni coined ie eril aee eere deve RE aia 76 Printing confidential and other held jobs sssssccsssccsssecsneecssescssnccesuecesseecsascecsueesssecessscessseesnsecesseeesusecsueesseseessceesneeesneeets 77 Printing froniatiashi fies toda E D wean ono Ua ma bu E dana D da Mad 78 Phntirig Information PaGGS ccc a5 ana a Atea ient
122. estrictions liens and encumbrances Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark Forfurtherexplanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at http support lexmark com Remote technical supportis provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by Modification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT P
123. etre tLic ecu eri reed scere EpL US RUM UNE RARE PPA RYE IN KU RUP RE 38 Installing felle To RR m 38 Updating available options in the printer river sssssscsescsseeseccsecsseecseecsseesseessecssecessccsseesecsuecsseesseessseeseecsnscaneessessees 39 S tting up wireless DELDIEIDIEJ repetere ertet Drei Paca Deo ics Cra bsc RR PH Fe ERR ME 40 Information you will need to set up the printer on a wireless network eee eeeeen tentes 40 Installing the printer on a wireless network Windows essssssecseecsseecseecstesseecsseesseccssecseecssecsseecssecsseessseeseecssecsseesseesies 40 Installing the printer on a wireless network Macintosh eee eee tee eene tten tentent tentent tonno ntttnnts 42 Installing the printer on a wired NETWOKK cesssssscsscsseecssccseecneceseccssecssecssecssecssecesecssecesessecssecensesuecssecusecsseeseeesseees 45 Changing port settings after installing a new network Internal Solutions Port ss 48 Setting up SEMAN POI MOUING cscs OS 50 Loading paper and specialty media 52 Setting the Paper Size and Paper TVs dikOdRtn pi ip pP UR I NE OR DUM TR UD ON ON Mtn MU QUAD 52 Configuring Universal paper SCC S saci sescasisesosvessavucsnssvnsivaplecvsssdesvdvussssvanecanss teer rulet een tiri veste tan etudes ratesebes belU 52 Contents 3 Loading the standard or optional 250 sheet or 55
124. etting The Off setting filters print jobs using the standard protocol The On setting processes raw binary PostScript print jobs Understanding printer menus 119 Menu item Description Parallel With ENA Sets the network address netmask or gateway information for an external print ENA Address server that is attached to the printer using a parallel cable ENA Netmask Note This menu item is available only if the printer is attached to an external ENA Gateway print server through a parallel port Serial lt x gt menu This menu appears only if an optional serial card is installed Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job On received through a serial port requires it regardless of the default printer Off language Notes Onis the factory default setting When the Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job On received through a serial port requires it regardless of the default printer Off language Notes Onisthe factory default setting When the Off setting is used the printer does not examine incoming data When the
125. ext to the selected printer model is checked m Select any other optional software you want to install and then click Next n Click Finish to complete the printer software installation Set the COM port parameters After the printer driver is installed you must set the serial parameters in the communications COM port assigned to the printer driver The serial parameters in the COM port must match the serial parameters you set in the printer a Open the Device Manager Do one of the following In Windows Vista 1 Click 2 Click Control Panel 3 Click System and Maintenance 4 Click System 5 Click Device Manager In Windows XP 1 Click Start 2 Click Control Panel 3 Click Performance and Maintenance 4 Click System 5 From the Hardware tab click Device Manager In Windows 2000 1 Click Start 2 Click Settings gt Control Panel 3 Click System 4 From the Hardware tab click Device Manager Click to expand the list of available ports Select the communications port where you attached the serial cable to your computer example COM1 Click Properties On the Port Settings tab set the serial parameters to the same serial parameters in the printer Look for the printer settings under the serial heading on the Menu Settings page you printed earlier m Q n cg Click OK and then close all the windows g Printa test page to verify printer installation When a test page prints successfully printer setu
126. f Toincrease the maximum size range for the Serial Buffer disable or reduce the size of the parallel USB and network buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Job Buffering Temporarily stores jobs on the printer hard disk before printing off Notes On Auto e Offis the factory default setting The Off setting does not buffer print jobs to the hard disk The On setting buffers jobs on the printer hard disk The Auto setting buffers print jobs only if the printer is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Serial Protocol Selects the hardware and software handshaking settings for the serial port DTR Notes DTR DSR XON XOFF e DTR is the factory default setting XON XOFF DTR DTR DSR is a hardware handshaking setting XON XOFF DTRDSR XON XOFF is a software handshaking setting XON XOFF DTR and XON XOFF DTR DSR are combined hardware and software handshaking settings Robust XON Determines whether or not the printer communicates availability to the On computer Off Notes e Off is the factory default setting This menu item applies only to the serial port if Serial Protocol is set to XON XOFF Understanding printer menus 121 Menu item Description
127. f time zones gt Set Date Time Note Date Time is set in YYYY MM DD HH MM format lt input date time gt Time Zone Note GMT is the factory default setting Understanding printer menus 127 Menu item Description Observe DST Note On is the factory default setting and uses the applicable Daylight Saving On Time associated with the Time Zone setting Off Enable NTP Enables Network Time Protocol which synchronizes the clocks of devices on a On network Off Note On is the factory default setting Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note All languages may not be available for all printers Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Understanding printer menus 128 Menu item Description Eco Mode Minimizes the use of energy paper or specialty media Off Notes Energy g Energy Paper Off is the factory default setting Off resets the printer to TM its factory default settings P The Energy setting minimizes the power used by the printer Performance may be affected but not print quality Paper minimizes the amount of paper and specialty media needed for a print job Performance may be affected but not print quality Energy Pape
128. fault setting Millimeters can be increased in 1 mm increments Understanding printer menus 106 Menu item Description Feed Direction Specifies the feed direction if the paper can be loaded in either Short Edge direction Long Edge Notes Short Edge is the factory default setting Long Edge appears only if the longest edge is shorter than the maximum width supported in the tray Bin Setup menu Menu Item Description Output Bin Specifies the default output bin Standard Bin Note Standard Bin is the factory default setting Bin oc Configure Bins Specifies configuration options for output bins Mailbox Notes Link Mail Overflow e Mailbox is the factory default setting Link Optional e Bins assigned the same name are automatically linked unless Link Optional is selected Type Assignment The Mailbox setting treats each bin as a separate mailbox TheLink setting links together all available output bins The Link Optional setting links together all available output bins except the standard bin and only appears when at least two optional bins are installed The Type Assignment setting assigns each paper type to an output bin or linked bin set Overflow Bin Specifies an alternate output bin when a designated Standard Bin bin is full Bin x Note Standard Bin is the factory default setting Understanding printer menus 107 Menu Item Description Assign Type Bin Selects
129. feeder to feed the paper for the job From the printer control panel select the Default Source from the Paper Menu For Windows users select the paper source from Print Properties For Macintosh users select the paper source from the Print dialog and pop up menus THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the print cartridge CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clear any paper you see THERE IS TONER IN THE PAPER PATH Contact Customer Support Streaked vertical lines These are possible solutions Try one or more of the following THE TONER IS SMEARED Select another tray or feeder to feed paper for the job From the printer control panel select the Default Source from the Paper Menu For Windows users select the paper source from Print Properties For Macintosh users select the paper source from the Print dialog and pop up menus THE PRINT CARTRIDGE IS DEFECTIVE Replace the print cartridge Troubleshooting 194 THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the print cartridge A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clear any paper you see THERE IS TONER IN THE PA
130. fore loading letterhead fan the stack to prevent sheets from sticking together Printing 73 Page orientation is important when printing on letterhead For information on how to load letterhead see Loading the standard or optional 250 sheet or 550 sheet tray on page 53 Loading the 2000 sheet tray on page 56 Loading the multipurpose feeder on page 60 Tips on using transparencies Print samples on the transparencies being considered for use before buying large quantities When printing on transparencies Feed transparencies from a 250 sheet tray a 550 sheet tray or the multipurpose feeder Use transparencies designed specifically for laser printers Check with the manufacturer or vendor to ensure transparencies are able to withstand temperatures up to 230 C 446 F without melting discoloring offsetting or releasing hazardous emissions Use transparencies that are 138 146 g m 37 39 Ib bond in weight To prevent print quality problems avoid getting fingerprints on the transparencies Before loading transparencies fan the stack to prevent sheets from sticking together We recommend Lexmark part number 12A5010 for A4 size transparencies and Lexmark part number 70X7240 for letter size transparencies Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities When printing on envelopes Feed envelopes from the multipurpose feeder or the optional enve
131. g 172 G General Settings menu 128 guidelines card stock 75 envelopes 74 labels 75 letterhead 73 transparencies 74 H hard disk with adapter troubleshooting 184 held jobs 76 printing for Macintosh users 77 printing for Windows users 77 Help menu 146 Hex Trace ready 151 HTML menu 143 Image menu 144 Insert staple cartridge 151 Index 213 Insert Tray x 151 Install bin x 151 Install duplex 152 Install envelope feeder 152 Install MICR Cartridge 152 Install tray x 152 installation wireless network 40 42 installing options in driver 39 printer software 38 installing options order of installation 34 installing printer software adding options 39 Internal Solutions Port installing 24 troubleshooting 185 Internal Solutions Port network changing port settings 48 Invalid Engine Code 152 Invalid Network Code 153 Invalid PIN 153 IPv6 menu 113 J jams avoiding 82 locating jam areas 83 locations 83 numbers 83 jams clearing 200 83 201 83 202 and 203 84 230 85 231 239 optional duplex 87 241 245 89 250 89 260 90 271 279 91 280 paper jams 91 283 staple jam 93 stapler 93 L labels tips on using 75 letterhead loading 2000 sheet tray 56 loading multipurpose feeder 60 loading trays 53 tips on using 73 LexLink menu 116 linking exit bins 64 linking trays 64 Load src with x 153 Load manual feeder with x 153 Load staples 153 loading 2000 sheet tray 56 250 sheet tray
132. her Paper menus Card Stock Notes Transparenc ee y Paperis the factory default setting Vi The custom media type must be supported by the selected tray or inyl Labels z multipurpose feeder in order to print from that source Envelope M M Universal Setup menu These menu items are used to specify the height width and feed direction of the Universal Paper Size The Universal Paper Size is a user defined paper size setting It is listed with the other paper size settings and includes similar options such as support for duplex printing and printing multiple pages on one sheet Menu item Description Units of Measure Identifies the units of measure Inches Notes Millimeters Inches is the US factory default setting Millimeters is the international factory default setting Portrait Width Sets the portrait width 3 14 inches Notes 76 360 mm e ifthe width exceeds the maximum the printer uses the maximum width allowed 8 5 inches is the US factory default setting Inches can be increased in 0 01 inch increments e 216 mm is the international factory default setting Millimeters can be increased in 1 mm increments Portrait Height Sets the portrait height 3 14 inches Notes 76 360 mm e If the height exceeds the maximum the printer uses the maximum height allowed e 14inches is the US factory default setting Inches can be increased in 0 01 inch increments e 356 mmis the international factory de
133. her to clear the message Standard Bin Full Remove the stack of paper from the standard exit bin to clear the message Submitting selection Wait for the message to clear Too many failed panel logins The printer is now in a lockout mode because You attempted to log in too many times with an incorrect PIN You attempted to log in using an incorrect password number for access to a printer feature setting or menu that you do not have access to Note There is a defined limit on the number of login attempts Once the limit is reached this message appears and the printer enters a lockout mode The message remains on the printer control panel and any further attempts to enter menus is denied until the defined time out expires The time out duration is set by your system support person Understanding printer messages 159 Wait for the message to clear once the time out expires and then Enterthe correct PIN to access any held jobs See your system support person if you need a password number to enter a specific printer feature setting or menu that is blocked from your use without the number Toner low Try one or more of the following Replace the print cartridge e Press to clear the message and continue printing Tray x Empty Load paper in the tray to clear the message Tray x Low Load paper in the specified tray to clear the message Tray x Missing Insert the specified tray i
134. ial processing required for bidirectional On communication following the conventions defined by the NPA protocol Off Notes Auto Auto is the factory default setting Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Parallel Buffer Disabled Auto 3Kto max size allowed Sets the size of the parallel input buffer Notes Auto is the factory default setting The Disabled setting turns off job buffering Any jobs already buffered on the disk are printed before normal processing is resumed The parallel buffer size setting can be changed in 1K increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off Toincrease the maximum size range for the Parallel Buffer disable or reduce the size of the USB serial and network buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Understanding printer menus 118 Menu item Description Job Buffering off Temporarily stores jobs on the printer hard disk before printing Notes e Offis the factory default setting The Off setting does not buffer print jobs to the printer hard disk The On setting buffers jobs on the printer hard disk The Auto setting
135. ic tee so that any overhanging connectors will pass through the ISP opening in the system board cage LL Additional printer setup 27 7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place but do not tighten the thumbscrew at this time Additional printer setup 28 9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage N Sy EE Q HH Q 10 Tighten the long thumbscrew Note Do not overtighten the thumbscrew 11 Insert the plug of the ISP interface cable into the receptacle of the system board Note The plugs and receptacles are color coded 12 Ifa printer hard disk was previously installed then attach the printer hard disk to the ISP For more information see Installing a printer hard disk on page 30 Additional printer setup 29 13 Replace the system board cover and close the system board door Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port ISP Note This task requires a 2 Phillips screwdriver and a flathead screwdriver A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer
136. icable 6 Optional tray Tray 2 250 or 550 sheets 7 Optional tray Tray 3 250 or 550 sheets 8 Optional 2000 sheet tray Tray 4 2000 sheets Caster base Not applicable Based on 75 g m 20 Ib paper Up to two 5 bin mailbox units are supported tray may have an internal duplex unit The printer supports up to three output expander units or one output expander combined with one 5 bin mailbox one high capacity output expander not depicted or one stapler unit not depicted Optional duplex unit available for basic model with a 250 sheet standard tray Models with a 550 sheet standard J Learning about the printer 13 Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options leave enough room for them also It is important to Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard Provide a flat sturdy and stable surface Keep the printer Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight humidity extremes or temperature fluctuations Clean dry and free of dust Allow the following recommended amount of space around the printer for proper ventilation 1 Right Side 31 cm 12 in 2 Left Side 31 cm 12 in 3 Front 51 cm 20 in 4 Rear 31 cm 12 in 5 Top 1
137. idge Alarm and Staple Alarm Off means no alarm will sound Continuous repeats three beeps every 10 seconds e Staple Alarmis available only when the finisher is installed Timeouts Job Hold Timeout 5 255 sec Sets the amount of time the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue Notes e 30 seconds is the factory default setting This menu item only appears when a printer hard disk is installed Timeouts Power Saver 1 240 min Sets the amount of time the printer waits after a job is printed before it goes into a reduced power state Notes 30 minutes is the factory default setting Lower settings conserve more energy but may require longer warm up times Select the lowest setting if the printer shares an electrical circuit with room lighting or you notice lights flickering in the room Selecta high setting ifthe printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time Timeouts Screen Timeout 15 300 sec Sets the amount of time in seconds the printer waits before returning the printer display to a Ready state Note 30 seconds is the factory default setting Understanding printer menus 130 Menu item Description Timeouts Sets the amount of time in seconds the printer waits to receive Print Timeout a
138. ies the paper source for separator sheets Tray x Multi Purpose Feeder Envelope Feeder Notes Tray 1 standard tray is the factory default setting From the Paper menu Configure MP must be set to Cassette in order for Multi Purpose Feeder to appear as a menu setting N up pages side Specifies that multiple page images be printed on one side of a sheet of paper Off 2 Up 3 Up e Off is the factory default setting Notes 4 Up The number selected is the number of page images that will print per side 6 Up 9 Up 12 Up 16 Up Understanding printer menus 135 Menu item Description N up Ordering Specifies the positioning of multiple page images when using N up Horizontal pages sides Reverse Horizontal Notes Reverse Vertical venci e Horizontal is the factory default setting e Positioning depends on the number of images and whether the images are in portrait or landscape orientation Orientation Specifies the orientation of a multiple page sheet Auto Note Auto is the factory default setting The printer chooses between portrait Landscape and landscape Portrait N up Border Prints a border around each page image when using N up pages sides None Note None is the factory default setting Solid Staple Job Specifies whether print jobs are stapled off Notes On This menu item is available only when the StapleSmart Finisher is installed e Off is the factory default setting Print jo
139. ietary notices You may not copy the Software Program to any public or distributed network C Reservation of Rights The Software Program including all fonts is copyrighted and owned by Lexmark International Inc and or its suppliers Lexmark reserves all rights not expressly granted to you in this Software License Agreement d Freeware Notwithstanding the terms and conditions of this Software License Agreement all or any portion of the Software Program that constitutes software provided under public license by third parties Freeware is licensed to you subject to the terms and conditions of the software license agreement accompanying such Freeware whether in the form of a discrete agreement shrink wrap license or electronic license terms at the time of download or installation Use of the Freeware by you shall be governed entirely by the terms and conditions of such license TRANSFER You may transfer the Software Program to another end user Any transfer must include all software components media printed materials and this Software License Agreement and you may not retain copies of the Software Program or components thereof The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred Software Program must agree to all these Software License Agreement terms Upon transfer of the Software Program your license is automatically terminated You may not rent sublicense or
140. il V Gontdaue appears and then press V to clear the message and continue printing Install a different printer hard disk before performing any operations that require a hard disk 62 Disk full Try one or more of the following Press the arrow buttons until V caves appears and then press Y to clear the message and continue processing Delete fonts macros and other data stored on the printer hard disk Install a larger printer hard disk 80 Routine maintenance needed The printer needs to have routine maintenance done Order a maintenance kit which contains all the items necessary to replace the pick rollers the charge roll the transfer roller and the fuser 88 Cartridge low The toner is low Replace the print cartridge and then press v to clear the message and continue printing 88 yy Cartridge nearly low The toner is low Replace the print cartridge and then press Y to clear the message and continue printing Understanding printer messages 167 88 yy Replace cartridge The print cartridge is exhausted 1 Replace the print cartridge 2 Press v to clear the message 200 282 Paper jam 1 Clear the paper path 2 After clearing the paper path press v to continue printing 1565 Emulation error load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card To fix this download the
141. ile system from the printer hard disk All permanent data on the printer hard disk is preserved such as downloaded fonts macros and held jobs Automatic Wiping marks all disk space used by a previous job and does not permit the file system to reuse this space until it has been sanitized Only Automatic Wiping enables users to activate disk wiping without having to take the printer offline for an extended amount of time Notes e This menu item appears only if a formatted non defective printer hard disk is installed e Off is the default setting e Due to the large amount of resources required for Automatic Wiping activating this option may decrease printer performance especially if the printer requires hard disk space faster than it can be wiped and returned to service Understanding printer menus 125 Menu item Description Manual Wiping Start now Do not start now Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk All permanent data on the printer hard disk is preserved such as downloaded fonts macros and held jobs Manual Wiping overwrites all disk space that has been used to hold data from a print job that has been processed i e printed This type of wipe does not erase any information related to an unprocessed print job Notes This menuitem appears only if a formatted non defective printer hard disk is installed Do not start now
142. ime the jobs were stored on the printer hard disk something has changed in the printer to invalidate the held jobs Possible changes include The printer firmware has been updated Paper input output or duplex options needed for the print job were removed The print job was created using data from a device in the USB port and the device is no longer in the port The printer hard disk contains jobs that were stored while installed in a different printer model Press the arrow buttons until V centinus appears and then press V to clear the message 58 Too many bins attached 1 Turn the printer power off 2 Unplug the power cord from the wall outlet 3 Remove the additional bins 4 Connect the power cord to a properly grounded outlet 5 Turn the printer power back on Understanding printer messages 165 58 Too many disks installed 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the extra disks 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on 58 Too many flash options installed Too many optional flash memory cards or too many optional firmware cards are installed on the printer Try one or more of the following Press to clear the message and continue printing Remove extra flash options 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove extra flash options 4 Connect the power cord to a properly grounded ou
143. in its original wrapper until you use it Paper jam message remains after jam is cleared The paper path is not clear Clear jammed paper from the entire paper path and then press v lt Troubleshooting 185 Page that jammed does not reprint after you clear the jam Jam Recovery is set to Off Set Jam Recovery to Auto or On 1 Press mS 2 Press the arrow buttons until V settings appears and then press 3 Press the arrow buttons until V denarar Settings appears and then press v mS 4 Press the arrow buttons until V print Recovery appears and then press 5 Press the arrow buttons until V sam Recovery appears and then press v 6 Press the arrow buttons until Von or Jao appears and then press Lv Solving print quality problems Isolating print quality problems To help isolate print quality problems print the print quality test pages 1 Turn the printer off 2 From the printer control panel press and hold and the right arrow button while turning the printer on 3 Release both buttons when Performing Self Test appears The printer performs its power on sequence and then Config Menu appears 4 Press the down arrow button until Vere Quality Pgs appears and then press V The pages are formatted Printing Quality Test Pages appears and then the pages print The message remains on the printer control panel display until all the pag
144. in the software overrides the setting in the Finishing menu REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Troubleshooting 181 MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk Unexpected page breaks occur Increase the Print Timeout value 1 From the printer control panel press 2 Press the arrow buttons until V settings appears and then press V J 3 Press the arrow buttons until V aton Menu appears and then press V J 4 Press the arrow buttons until V isesuts appears and then press V 5 Press the arrow buttons until V print Timeout appears and then press v 6 Press the arrow buttons until the value you want appears and then press v Solving option problems Settings chosen from the software program or application can change or override settings chosen from the printer control panel Ifan option is not functioning then make sure itis selected in the software as well as the printer control panel Option does not operate correctly or quits after it is installed These are possible solutions Try one or more of the following RESET THE PRINTER Turn the printer off wait about 10 seconds and then turn the printer on CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the
145. ings from the Print dialog and pop up menus THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY Load paper from a fresh package Store paper in its original wrapper until you use it CHECK THE PAPER Avoid textured paper with rough finishes CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog THE TONER IS LOW When 88 Cartridge Low appears order a new print cartridge THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge Troubleshooting 191 Repeating defects N REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28 3 mm 1 11 in Replace the transfer roller if the defects occur every 51 7 mm 2 04 in Replace the print cartridge if the defects occur every 47 8 mm 1 88 in 96 8 mm 3 81 in Replace the fuser if the defects occur every 88 0 mm 3 46 in e 95 2 mm 3 75 in Skewed print These are possible solutions Try one or more of the following CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded CHECK THE PAPER Make sure you are using paper that meet
146. is can be changed only from the Embedded Web Server Print Mode Lets you view the assigned NetWare print mode Note This can be changed only from the Embedded Web Server Network Number Lets you view the assigned NetWare network number Note This can be changed only from the Embedded Web Server Select SAP Frames Ethernet 802 2 Ethernet 802 3 Ethernet Type Il Ethernet SNAP Enables the Ethernet frame type setting Note On is the factory default setting for all menu items Packet Burst Yes No Reduces network traffic by allowing the transfer and acknowledgement of multiple data packets to and from the NetWare server Note Yes is the factory default setting Understanding printer menus 115 Menu item Description NSQ GSQ Mode Specifies the NSQ GSQ Mode setting Yes Note Yes is the factory default setting No LexLink menu This menu is available from the Network Ports menu Network Ports gt Standard Network or Network x gt Std Network Setup or Net x Setup gt LexLink menu Menu item Description Activate Activates LexLink support On Note Off is the factory default setting Off View Nickname Lets you view the assigned LexLink nickname Note The LexLink nickname can be changed only from the Embedded Web Server Standard USB menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job On rece
147. ity Touch something metal on the printer before touching any system board electronic components or connectors 1 Access the system board 2 Unpackthe card Note Avoid touching any electrical components on the card 3 Holding the card by its sides align the plastic pins on the card with the holes on the system board 1 Plastic pins Metal pins Additional printer setup 22 4 Push the card firmly into place Notes Theentire length of the connector on the card must touch and be flush against the system board Becareful not to damage the connectors 5 Replace the system board cover and close the system board door Additional printer setup 23 Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port ISP Install an ISP for additional connectivity options Note This task requires a 42 Phillips screwdriver CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electr
148. ive backing does not reach to the sheet edge Zone coating of the adhesive at least 1 mm 0 04 in away from edges is recommended Adhesive material contaminates the printer and could void the warranty e f zone coating of the adhesive is not possible remove a 1 6 mm 0 06 in strip on the leading and driver edge and use a non oozing adhesive Portrait orientation works best especially when printing bar codes Tips on using card stock Card stock is heavy single ply specialty media Many of its variable characteristics such as moisture content thickness and texture can significantly impact print quality Print samples on the card stock being considered for use before buying large quantities When printing on card stock Feed card stock from a 250 sheet tray a 550 sheet tray or the multipurpose feeder Make sure the Paper Type is Card Stock Select the appropriate Paper Texture setting Printing 75 Beaware that preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper handling problems Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 230 C 446 F without releasing hazardous emissions e Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer Use grain short card stock when possible Printing
149. ived through a USB port requires it regardless of the default printer Off language Notes Onis the factory default setting When the Off setting is used the printer does not examine incoming data e When the Off setting is used the printer uses PostScript emulation if the PS SmartSwitch setting is On It uses the default printer language specified in the Setup menu if the PS SmartSwitch setting is Off PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job On received through a USB port requires it regardless of the default printer Off language Notes Onisthe factory default setting When the Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PCL emulation if the PCL SmartSwitch setting is On It uses the default printer language specified in the Setup menu if the PCL SmartSwitch setting is Off Understanding printer menus 116 i Description NPA Mode Sets the printer to perform the special processing required for bidirectional On communication following the conventions defined by the NPA protocol Off Notes Auto Auto is the factory default setting Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated USB Buffer Sets the size of the USB input buffer Disabled Notes Auto 3Kto maximum size allowed
150. l display and include the area of the printer where the jam occurred When there is more than one jam the number of jammed pages is displayed Avoiding jams The following hints can help you avoid jams Paper tray recommendations Make sure the paper lies flat in the tray Do not remove trays while the printer is printing Do not load trays the multipurpose feeder or the envelope feeder while the printer is printing Load them prior to printing or wait for a prompt to load them Do not load too much paper Make sure the stack height does not exceed the indicated maximum height Make sure the guides in the paper trays multipurpose feeder or envelope feeder are properly positioned and are not pressing too tightly against the paper or envelopes Push all trays in firmly after loading paper Paper recommendations Use only recommended paper or specialty media For more information see Papertypes and weights supported by the printer on page 71 Do not load wrinkled creased damp bent or curled paper Flex fan and straighten paper before loading it Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same stack Make sure all sizes and types are set correctly in the printer control panel menus Store paper per the manufacturer s recommendations Envelope recommendations To reduce wrinkling use the Envelope Enhance menu in the Paper menu Do not feed envelopes that
151. lope 105x241 mm X X v X 4 1 x 9 5 in DL Envelope 110x220 mm X X JV X 4 3 x 8 7 in Other Envelope 98 x 162 mm X X X 3 9 x 6 4 in to 176 x 250mm 6 9 x 9 8 in This size appears in the Paper Size menu only when the paper source does not support size sensing or when size sensing is turned off Only the standard exit bin supports this size This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application To support duplexing the Universal width must be between 148 mm 5 8 in and 216 mm 8 5 in Universal length must be between 182 mm 7 2 in and 356 mm 14 in Note An optional 250 sheet Universally Adjustable Tray is available for sizes smaller than A5 such as index cards Paper and specialty media guidelines 70 Paper types and weights supported by the printer The printer engine supports 60 176 g m 16 47 Ib paper weights The duplex unit supports 63 170 g m 17 45 Ib paper weights Paper type 250 or 550 sheet Optional Multipurpose Duplex unit trays standard or 2000 sheet tray feeder optional Paper J 7 J 7 e Plain Bond Colored Custom Letterhead Light Heavy Preprinted Rough Cotton Recycled Card stock V V V x x lt x Envelopes Labels v V V Paper e Vinyl Transparencies V JV v vV 1 Printing labels requires a special label fuser cleaner which is included with the special cartridge r
152. lope feeder Set the Paper Type to Envelope and select the envelope size Use envelopes designed specifically for laser printers Check with the manufacturer or vendor to ensure the envelopes can withstand temperatures up to 230 C 446 F without sealing wrinkling curling excessively or releasing hazardous emissions For the best performance use envelopes made from 90 g m 24 Ib bond paper Use up to 105 g m 28 Ib bond weight for envelopes as long as the cotton content is 2596 or less All cotton envelopes must not exceed 90 g m 24 Ib bond weight Use only new envelopes To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Printing 74 Have bent corners Have rough cockle or laid finishes Adjust the width guide to fit the width of the envelopes Note A combination of high humidity over 6096 and the high printing temperature may wrinkle or seal envelopes Tips on using labels Print samples on the labels being considered for use before buying large quantities Notes Paper dual web paper polyester and vinyl labels are supported When using th
153. mage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors An optional memory card can be purchased separately and attached to the system board To install the memory card 1 Access the system board 2 Unpackthe memory card Note Avoid touching the connection points along the edge of the card 3 Open the memory card connector latches Additional printer setup 20 4 Align the notches on the memory card with the ridges on the connector C2 5 Push the memory card straight into the connector until it snaps into place 6 Replace the system board cover and close the system board door Additional printer setup 21 Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card Only one of each may be installed but the connectors are interchangeable A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electric
154. mation regarding tested and approved USB flash memory devices visit the Lexmark Web site at www lexmark com Jobs do not print These are possible solutions Try one or more of the following MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of paper from the standard exit bin CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED Verify that you are using the correct printer software f you are using a USB port make sure you are running a supported operating system and using compatible printer software MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING Make sure the internal print server is properly installed and that the printer is connected to the network Printa network setup page and check that the status shows Connected If the status is Not Connected check the network cables and then try printing the network setup page again Contact your system support person to make sure the network is functioning correctly Copies of the printer software are also available on the Lexmark Web site at www lexmark com Troubleshooting 179 MAKE SURE YOU ARE USING A RECOMMENDED USB SERIAL OR ETHERNET CABLE For more information visit the Lexmark Web site at www lexmark com MAKE SURE PRINTER CABLES AR
155. menu item to be available The flash memory option or printer hard disk cannot be Read Write Write or password protected Job Buffer Size must not be set to 10096 V PCL Emul menu Menu item Description lt list of available fonts gt Font Source Specifies the set of fonts used by the Font Name menu item Resident Notes Disk Resident is the factory default setting It shows the factory default set Download i Flash of fonts downloaded into printer RAM All e Flash and Disk settings appear only if applicable and show all fonts resident in that option Flash and Disk options must be properly formatted and cannot be Read Write Write or password protected Download appears only if applicable and shows all the fonts downloaded into printer RAM All shows all fonts available to any option Font Name Identifies a specific font and the option where it is stored Notes Courier 10 is the factory default setting The font source abbreviation is R for Resident F for Flash K for Disk and D for download Symbol Set 10U PC 8 12U PC 850 Specifies the symbol set for each font name Notes 10U PC 8 is the US factory default setting 12U PC 850is the international factory default setting Asymbol set is a set of alphabetic and numeric characters punctuation and special symbols Symbol sets support the different languages or specific programs such as math symbols for scientific text O
156. mory option card must be installed in the printer and operating properly for this menu item to be available The flash memory option card must not be Read Write or Write protected Selecting Yes deletes all data stored in flash memory No cancels the format request Delete Downloads on Disk Removes downloads from the printer hard disk including all held Jobs buffered Delete Now jobs and parked jobs Job accounting information is not affected Do Not Delete Note Delete Now is the default setting Job Acct Stat Prints a list of all stored job statistics or deletes the information from the printer Print hard disk Clear Notes A printer hard disk must be installed in the printer and operating properly for this menu item to be available Selecting Print prints a list of statistics Clear deletes all job statistics stored on the printer hard disk The Clear selection will not appear if Job Accounting is set to MarkTrack using NPA Hex Trace Assists in isolating the source of a print job problem Activate Notes When Activate is selected all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed Toexit or deactivate Hex Trace turn the printer off or reset the printer Coverage Estimator Off On Provides an estimate of the percentage coverage of black on a page The estimate is printed on a separate page at the end of each print job
157. n end of job message before canceling the remainder of the Disabled print job 1 255 sec Notes e 90 seconds is the factory default setting When the timer expires any partially printed page still in the printer is printed and then the printer checks to see if any new print jobs are waiting e Print Timeoutis available only when using PCL emulation This setting has no effect on PostScript emulation print jobs Timeouts Sets the amount of time in seconds the printer waits for Wait Timeout additional data before canceling a print job Disabled Notes 15 65535 sec 40 seconds is the factory default setting Wait Timeout is available only when the printer is using PostScript emulation This setting has no effect on PCL or PPDS emulation print jobs Print Recovery Auto Continue Disabled 5 255 sec Lets the printer automatically continue printing from certain offline situations when not resolved within the specified time period Note Disabled is the factory default setting Print Recovery Jam Recovery Auto Specifies whether the printer reprints jammed pages Notes Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks On sets the printer to always reprint jammed pages Offsets the printer to never reprint jammed pages Print Recovery Page Protect Off On Lets the printer successfully print a page th
158. nesencescneesssessscenesenseseneessees 182 Solving option roblelis s oon EG ERR a UG DOR b Ae 182 Option does not operate correctly or quits after it is installed oe seesssseccssescenscccsuccesseccssscessueccssecessceecsneesssecesseees 182 Paper TAY S i eed rennen er me rne eoi eo o o E eie akan eie Rei eR eR entes 183 2000 sheet LAY 25555 c tiers 183 Envelope feeder ueste teen ere to e e HIE aE NR CERT OR RH HUE UAR EE RISE BRE oce TTE e edet 183 Duplex unit Contents 7 oninia cm eotdesavecanlarseee 184 QUEPUT OPTIONS e 184 NGO CAN e e e 184 Flashimemory Cata te tto tete te ed epeed tette test eee rac debes beoe ied oreet etes 184 In Tre Fel SEE 184 Internal Solutions PO ct aaa a red ne eie E eti ee ete tete rese one Eb asana ebd 185 SOLVING pap r feed probes use en RR Up n Sine kan son ua ap ER a AR 185 Paperfrequently A a ea repetir e re RE RR ee pene ene stes es ru te reversed 185 Paper jam message remains after jam is cleared cessssssesssescssescesecesssesesseccssscessseesssecessseesuseesueccssnscssucessuccesneessseceesees 185 Page that jammed does not reprint after you clear the jam ssssesssssccsescesecessseccssecessecessscesssecsnscessescessceesseessseeesseees 186 Solving printqualley pBEOD GEYS 2 aere ib v a AB OR DU OR MO Rs a dae a 186 Isol
159. nforme ala norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes Notices 201 1 cet appareil ne doit pas provoquer d interf rences et 2 il doit accepter toute interf rence recue y compris celles risquant d alt rer son fonctionnement Cet appareil a t concu pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En application des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pour emp cher toute interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis l int rieur et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son antenne d mission est install l ext rieur il doit faire l objet d une licence L installateur de cet quipement radio doit veiller ce que l antenne soit implant e et dirig e de mani re n mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada www hc sc gc ca rpb Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada European Community EC directives conformity s
160. ng tray or on the wrong paper CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For Windows users specify the type from Print Properties For Macintosh users specify the type from the Print dialog Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEx TRACE MODE If Ready Hex appears on the display then you must exit Hex Trace mode before you can print your job Turn the printer off and back on to exit Hex Trace mode Tray linking does not work These are possible solutions Try one or more of the following LoAD THE SAME SIZE AND TYPE OF PAPER e Load the same size and type of paper in each tray to be linked Move the paper guides to the correct positions for the paper size loaded in each tray Use THE SAME Paper SIZE AND PAPER TYPE SETTINGS e Print a menu settings page and compare the settings for each tray f necessary adjust the settings from the Paper Size Type menu Note The multipurpose feeder does not automatically sense the paper size You must set the size from the Paper Size Type menu Large jobs do not collate These are possible solutions Try one or more of the following Make sure COLLATE is SET TO ON From the Finishing menu or Print Properties set Collate to On Note Setting Collate to Off
161. nkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Italiano Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o Lexmark International Inc deklare ka Sis izstradajums atbilst Direktivas 1999 5 EK b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem Lietuvi iuo Lexmark International Inc deklaruoja kad is produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Malti Bil pre enti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal ti ijiet essenzjali u ma dispo izzjonijiet o rajn relevanti li jinsabu fid Direttiva 1999 5 KE Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erkl rer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc o wiadcza e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s A Lexmark International Inc declara que este este produto est conforme com os requisitos essenciais e outras disposi es da Diretiva 1999 5 CE
162. nly the supported symbol sets are shown Understanding printer menus 140 Description PCL Emulation Settings Point Size 1 00 1008 00 Changes the point size for scalable typographic fonts Notes 12isthe factory default setting Point Size refers to the height of the characters in the font One point equals approximately 1 72 of an inch Point sizes can be increased or decreased in 0 25 point increments PCL Emulation Settings Pitch 0 08 100 Specifies the font pitch for scalable monospaced fonts Notes 10isthe factory default setting Pitch refers to the number of fixed space characters per inch cpi Pitch can be increased or decreased in 0 01 cpi increments For nonscalable monospaced fonts the pitch appears on the display but cannot be changed PCL Emulation Settings Orientation Portrait Landscape Specifies the orientation of text and graphics on the page Notes Portrait is the factory default setting Portrait prints text and graphics parallel to the short edge of the page Landscape prints text and graphics parallel to the long edge of the page PCL Emulation Settings Lines per Page 1 255 Specifies the number of lines that print on each page Notes 64is the US factory default setting 68 is the international default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select th
163. no w From the Go menu choose Applications Double click Utilities Double click Printer Setup Utility or Print Center From the Printer List click Add Select the printer from the list Click Add For AppleTalk printing In Mac OS X version 10 5 D Ono wv From the Apple menu choose System Preferences Click Print amp Fax Click Click AppleTalk Select the printer from the list Click Add In Mac OS X version 10 4 and earlier Qe D aN 0 v From the Go menu choose Applications Double click Utilities Double click Print Center or Printer Setup Utility From the Printer List click Add Choose the Default Browser tab Click More Printers From the first pop up menu choose AppleTalk Additional printer setup 49 h From the second pop up menu select Local AppleTalk zone i Select the printer from the list j ClickAdd Setting up serial printing In serial printing data is transferred one bit at a time Although serial printing is usually slower than parallel printing itis the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available After installing the serial port you will need to configure the printer and the computer so they can communicate Make sure you have connected the serial cable to the serial port on your printer 1 Set the parameters in the printer a m Qn go From the printe
164. nt to recycle and then select your country from the list 3 Follow the instructions on the computer screen Moving the printer Before moving the printer Remove all printer options before moving the printer AN CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to move it safely Maintaining the printer 173 CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the wall outlet Disconnect all cords and cables from the printer before moving it Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time Note Use the handholds located on both sides of the printer to lift it off the optional drawer Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and options can be safely moved to another location by following these precautions Anycart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to move the options must have a surface able to support the dimensions of the options Keepthe printer in an upright position Avoid severe jarring movements Shipping the pri
165. nter When shipping the printer use the original packaging or call the place of purchase for a relocation kit Maintaining the printer 174 Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks For more advanced system support tasks see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator s Guide on the Lexmark Web site at www lexmark com Using the Embedded Web Server If the printer is installed on a network the Embedded Web Server is available for a range of functions including Viewing a virtual display of the printer control panel Checking the status of the printer supplies Configuring printer settings Configuring network settings Viewing reports To access the Embedded Web Server type the printer IP address into the address field of your Web browser Notes f you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section For more information see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator s Guide on the Lexmark Web site at www lexmark com Checking the device status Using the Embedded Web Server you can view paper tray settings the level of toner in the print cartridge the percentage of life remaining in the maintenance kit and capacity measurements of c
166. nto the printer Unsupported disk An unsupported printer hard disk has been installed Remove the unsupported device and then install a supported one Unsupported USB device please remove Remove the unrecognized USB device Unsupported USB hub please remove Remove the unrecognized USB hub USB USB x The printer is using a USB cable connection The USB port is the active communication link USB drive removed Try one or more of the following e Wait for the message to clear e Insert the flash drive View supplies This message shows the current level of supplies Understanding printer messages 160 Waiting The printer has received data to print but is waiting for an End of Job command a Form Feed command or additional data Try one or more of the following Press Y to print the contents of the buffer Cancel the current print job 30 Invalid refill change cartridge Remove the print cartridge and then install a supported one 31 Replace defective cartridge Remove the defective print cartridge and then install a new one 32 Cartridge part number unsupported by device Remove the print cartridge and then install a supported one 84 Short paper Try one or more of the following Load the appropriate paper in the tray Press the arrow buttons until V coneis appears and then press Y to clear the message and print the job using a different paper tra
167. nvelope 9 Envelope 10 Envelope DL Envelope Other Envelope Specifies the paper size loaded in the multipurpose feeder Notes Fromthe Paper menu Configure MP must be set to Cassette in order for MP Feeder Size to appear as a menu item e A4istheinternational factory default setting Letter is the US factory default setting The multipurpose feeder does not automatically sense paper size The paper size value must be set Appears only if Tray Size Sensing is turned off Note Only installed trays drawers and feeders are listed in this menu Understanding printer menus 97 Menu item Description MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Paper Custom Type lt x gt Envelope Feeder Size Specifies the type of paper loaded in the multipurpose feeder Notes From the Paper menu Configure MP must be set to Cassette in order for MP Feeder Type to appear as a menu item Plain Paper is the factory default setting Specifies the envelope size loaded in the envelope feeder Rough Envelope Custom Type lt x gt 7 3 4 Envelope Note DL Envelope is the international factory default setting 9 Envelope 10 Envelope is the US factory default setting 10 Envelope DL Envelope Other Envelope Envelope Feeder Type Specifies the type of envelope loaded in
168. of options is offered once Stopped appears on the display Learning about the printer 15 Description 8 Opens the menu index Note The menus are available only when the printer is in the Ready state 9 Insert a flash drive into the front of the printer to print saved files Note Only the front USB port supports flash drives Learning about the printer 16 Additional printer setup Installing internal options A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Available internal options Memory cards Printer memory Flash memory Fonts e Firmware cards Bar Code and Forms IPDS and SCS TNe PrintCryption Printer hard disk Lexmark Internal Solutions Ports ISP RS 232 C Serial ISP Parallel 1284 B ISP MarkNet N8150 802 11 b g n Wireless ISP MarkNet N8130 10 100 Fiber ISP MarkNet N8120 10 100 1000 Ethernet ISP All of these options may not be available For more information contact the place where you purchased the printer Additional printer setup 17 Accessing the system board to install internal options CAUTION SHOCK HAZAR
169. om the wall outlet 3 Remove the specified bins 4 Contact Customer Support Understanding printer messages 156 Press Y to clear the message and print without using the specified bins Reattach envelope feeder Try one or more of the following Turn the printer off and then back on If the error occurs a second time 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the envelope feeder 4 Reattach the envelope feeder 5 Connect the power cord to a properly grounded outlet 6 Restart the printer If the error occurs again 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the envelope feeder 4 Contact Customer Support Press v to clear the message and print without using the envelope feeder Remote Management Active DO NOT POWER OFF The printer settings are being configured Wait for the message to clear Warning Potential Damage Do not turn the printer power off while Remote Management Active appears on the display Remove packaging material check x Remove any remaining packaging material from the specified location Remove paper from all bins Remove the paper from all of the bins The printer automatically senses paper removal and resumes printing If removing the paper does not clear the message then touch Continue Remove paper from bin x Remove the paper from the specified bin The printer autom
170. onic components or connectors 1 Access the system board 2 Unpackthe ISP and plastic tee Note Avoid touching the components on the card 3 Locate the appropriate connector on the system board DL lig E Note If an optional printer hard disk is currently installed then the printer hard disk must first be removed To remove the hard disk Additional printer setup 24 a Unplug the printer hard disk interface cable from the system board leaving the cable attached to the printer hard disk To unplug the cable squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out c Remove the printer hard disk by pulling it upward to unseat the standoffs Additional printer setup 25 d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk and then remove the bracket Set the printer hard disk aside 4 Remove the metal cover from the ISP opening CLL I e Additional printer setup 26 5 Align the posts of the plastic tee to the holes in the system board and then press downward until the tee snaps into place Be sure each post of the tee has latched completely and that the tee is seated firmly onto the system board IL 6 Install the ISP onto the plastic tee Angle the ISP over the plastic tee and then approach the plast
171. or contract clause CONSENT TO USE OF DATA You agree that Lexmark its affiliates and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services EXPORT RESTRICTIONS You may not a acquire ship transfer or reexport directly or indirectly the Software Program or any direct product therefrom in violation of any applicable export laws or b permit the Software Program to be used for any purpose prohibited by such export laws including without limitation nuclear chemical or biological weapons proliferation AGREEMENT TO CONTRACT ELECTRONICALLY You and Lexmark agree to form this Software License Agreement electronically This means that when you click the Agree or I accept button on this page or use this product you acknowledge your agreement to these Software License Agreement terms and conditions and that you are doing so with the intent to sign a contract with Lexmark CAPACITY AND AUTHORITY TO CONTRACT You represent that you are of the legal age of majority in the place you sign this Software License Agreement and if applicable you are duly authorized by your employer or principal to enter into this contract ENTIRE AGREEMENT This Software License Agreement including any addendum or amendmen
172. or more information see Avoiding jams on page 82 and Storing paper on page 68 Printing a document 1 Load paper into a tray or feeder 2 From the printer control panel Paper menu set the Paper Type and Paper Size to match the loaded paper 3 Doone ofthe following For Windows users a With a document open click File Print b Click Properties Preferences Options or Setup and then adjust the settings as needed Note To print on a specific size or type of paper adjust the paper size or type settings to match the loaded paper or select the appropriate tray or feeder c Click OK and then click Print For Macintosh users a Customize the settings as needed in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the loaded paper 3 Click OK b Customize the settings as needed in the Print dialog 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings as needed Note To print on a specific paper type adjust the paper type setting to match the loaded paper or select the appropriate tray or feeder 3 Click Print Printing on specialty media Tips on using letterhead Useletterhead designed specifically for laser printers e Print samples on the letterhead being considered for use before buying large quantities Be
173. ork x gt Std Network Setup or Net x Setup gt IPv6 Menu item Description Enable IPv6 Enables IPv6 in the printer On Note On is the factory default setting Off Auto Configuration Specifies whether the network adapter accepts the automatic IPv6 On address configuration entries provided by a router Off Note On is the factory default setting View Hostname Lets you view the current setting View Address Note These settings can be changed only from the Embedded Web View Router Address Server Enable DHCPv6 Enables DHCPv6 in the printer On Note On is the factory default setting Off Wireless menu Use the following menu items to view or configure the wireless internal print server settings Note This menu is available only for models connected to a wireless network This menu is available from the Network Ports menu Network Ports gt Network x Net x Setup gt Wireless Description Menu item 802 11b g n Network Mode Specifies the network mode Infrastructure Notes Ad hoc Infrastructure mode lets the printer access a network using an access point e Ad hocis the factory default setting Ad hoc mode configures the printer for wireless networking directly between it and a computer Compatibility Specifies the wireless standard for the wireless network 802 11n 802 11b g Choose Network list of available networks Lets you select an available network for the printer
174. ormal Heavy Preprinted Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Colored Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Understanding printer menus 103 Menu item Description M Light Weight Specifies the relative weight of the paper loaded in a specific tray Light Heavy Weight Specifies the relative weight of the paper loaded in a specific tray Heavy Rough Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Custom x Specifies the relative weight of the custom paper type loaded in a specific tray Light Notes Normal Heavy Normal is the factory default setting Settings appear only if the custom type is supported M Paper Loading menu Menu item Description Card Stock Loading Determines whether 2 sided printing occurs for all jobs that Duplex specify Card Stock as the paper type Off Note Off is the factory default setting Recycled Loading Determines whether 2 sided printing occurs for all jobs that Duplex specify Recycled as the paper type Off Note Off is the factory default setting Labels Loading Determines whether 2 sided printing occurs for all jobs that Duplex specify Labels a
175. ossible solutions Try one or more of the following THE ELEVATOR TRAY IS NOT WORKING PROPERLY Make sure the printer is properly connected to the 2000 sheet tray Make sure the printer is turned on THE PAPER FEED ROLLERS DO NOT TURN TO ADVANCE PAPER Make sure the printer is properly connected to the 2000 sheet tray Make sure the printer is turned on Envelope feeder These are possible solutions Try one or more of the following RESET THE PRINTER Turn the printer off wait about 10 seconds and then turn the printer on MAKE SURE THE ENVELOPES ARE LOADED CORRECTLY 1 Adjust the envelope support for the length of envelope you are using 2 For more information see Loading the envelope feeder on page 62 Troubleshooting 183 CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type and paper size settings match the envelopes you are using 1 From the printer control panel check the settings for the envelope feeder from the Paper menu 2 Before sending the job to print specify the correct settings from the computer For Windows users specify the settings from Print Properties For Macintosh users specify the settings from the Print dialog MAKE SURE THE ENVELOPE FEEDER IS INSTALLED CORRECTLY If the envelope feeder is listed on the menu settings page but an envelope jams when it enters or exits the feeder then it may not be properly installed Reinstall the envelope feeder For more information see
176. p is complete Additional printer setup 51 Loading paper and specialty media This section explains how to load the 250 550 and 2000 sheet trays and the multipurpose feeder It also includes information about paper orientation setting the Paper Size and Paper Type and linking and unlinking trays Setting the Paper Size and Paper Type The Paper Size setting is determined by the position ofthe paper guides in the tray for all trays except the multipurpose feeder The Paper Size setting for the multipurpose feeder must be set manually The factory default Paper Type setting is Plain Paper The Paper Type setting must be set manually for all trays that do not contain plain paper 1 Make sure the printer is on and Ready appears 2 From the printer control panel press 3 Press the arrow buttons until V Banek Menu appears and then press V 4 Press the arrow buttons until VET Size Type appears and then press V J 5 Press the arrow buttons until the correct tray appears and then press Lv 6 Press the arrow buttons until J appears next to the correct size and then press v J lt Press the arrow buttons until the correct Paper Type setting appears and then press Ready appears Configuring Universal paper settings The Universal Paper Size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Se
177. paper width setting and then press v Submitting Selection appears followed by the Universal Setup menu 3 Press the arrow buttons until Portrait Height appears and then press Y 4 Press the arrow buttons to change the paper height setting and then press v Submitting Selection appears followed by the Universal Setup menu Loading the standard or optional 250 sheet or 550 sheet tray Although the 250 sheet tray and the 550 sheet tray are different in appearance they require the same process for loading paper Use these instructions to load paper in either tray 1 Pull the tray out Note Do not remove trays while a job prints or while Busy appears on the display Doing so may cause a jam Loading paper and specialty media 53 2 Squeeze the width guide tab inward as shown and move the width guide to the correct position for the paper size being loaded 3 Unlockthelength guide squeezethe length guide tab inward as shown and slidethe guideto the correct position for the paper size being loaded Notes e Use the size indicators on the bottom of the tray to help position the guides For standard paper sizes lock the length guide 4 Flexthe sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Loading paper and specialty media 54 5 Load the paper stack Print side facedown for single sided prin
178. print job print a confidential job or print a held job Must be in Ready state to enter menus The printer menus cannot be accessed at this time because the printer control panel does not show the Ready message Wait for the printer to complete its activity When Ready appears press f Network Network lt x gt Network x y The printer is connected to the network so the network interface is the active communication link Network indicates that the printer is using the standard network port built into the printer system board Network x indicates thatan internal print server is installed inside the printer or that the printer is connected to an external print server Network x y indicates a network interface is the active communication link where x y indicates the active interface is connected to the printer through channel y on PCI connector x If x equals 0 then the standard network interface is active Note The current interface displays on the menus settings page Wait for the message to clear No held jobs Wait for the message to clear No jobs found The PIN you entered is not associated with any confidential print job Try one or more of the following Press the arrow buttons until V Try again appears and then press Y to enter another PIN Press the arrow buttons until V anger appears and then press V to exit No jobs to cancel Wait for th
179. printer off 2 Unplug the printer 3 Checkthe connection between the option and the printer MAKE SURE THE OPTION IS INSTALLED CORRECTLY Print a menu settings page and check to see if the option is listed in the Installed Options list If the option is not listed then reinstall it For more information see the hardware setup documentation that came with the option or go to www lexmark com publications to view the option instruction sheet MAKE SURE THE OPTION IS SELECTED From the computer you are printing from select the option For more information see Updating available options in the printer driver on page 39 Troubleshooting 182 Paper trays These are possible solutions Try one or more of the following MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray 2 Checkfor paper jams or misfeeds 3 Make sure paper guides are aligned against the edges of the paper 4 Make sure the paper tray closes properly RESET THE PRINTER Turn the printer off wait about 10 seconds and then turn the printer on MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY If the paper tray is listed on the menu settings page but paper jams when it enters or exits the tray then it may not be properly installed Reinstall the paper tray For more information see the hardware setup documentation that came with the paper tray or go to www lexmark com publications to view the paper tray instruction sheet 2000 sheet tray These are p
180. ptional drawer Warning Potential Damage Lifting the printer from a drawer without pushing in the safety latches could damage the latches Toremove an optional drawer push in the safety latches on both sides ofthe drawer until they click and stay recessed and then lift the printer Installing an optional duplex unit T650 only The optional duplex unit for the T650 model attaches under the printer below the standard tray and above any optional drawers Notes T652dn and T654dn models have an internal duplex unit installed in the printer T652n and T654n models do not support an optional duplex unit CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Additional printer setup 35 1 Unpack the duplex unit and then remove any packing material 2 Placethe duplex unit in the location chosen for the printer Note If you have multiple options to install then see the section about the recommended order of installation 3 Align the printer with the duplex unit and then lower the printer into place A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained per
181. r CD or DVD drive 2 Click Install Printer and Software 3 Click Agree to agree to the License Agreement 4 Select Suggested and then click Next Note To configure the printer using a static IP address using IPv6 or to configure printers using scripts select Custom and follow the on screen instructions 5 Select Wired Network Attach and then click Next 6 Select the printer manufacturer from the list Additional printer setup 45 7 Select the printer model from the list and then click Next 8 Select the printer from the list of printers discovered on the network and then click Finish Note If your configured printer does not appear in the list of discovered printers click Add Port and follow the on screen instructions 9 Follow the on screen instructions to complete the installation For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer 2 Print the network setup page from the printer For information on printing a network setup page see Printing a network setup page on page 38 3 Locate the printer IP address in the TCP IP section of the network setup page You will need the IP address if you are configuring access for computers on a different subnet than the printer 4 Install the drivers and add the printer a Install a PPD file on the computer 1 uw fF WN N OF 9 Insert the Software and Documentation CD in the CD or DVD drive Double click the installer pack
182. r control panel navigate to the menu with port settings Locate the submenu with serial port settings Make any necessary changes to the serial settings Save the new settings Print a menu settings page 2 Install the printer driver a sea m0 On co Insert the Software and Documentation CD It launches automatically If the CD does not launch automatically do one of the following In Windows Vista 1 Click 2 Inthe Start Search box type D setup exe where Dis the letter of your CD or DVD drive In Windows XP and earlier 1 Click Start 2 Click Run 3 Type D setup exe where Dis the letter of your CD or DVD drive Click Install Printer and Software Click Agree to accept the Printer Software License Agreement Click Custom Make sure Select Components is selected and then click Next Make sure Local is selected and then click Next Select the manufacturer of the printer from the menu Select the printer model from the menu and then click Add Printer Click the beside the printer model under Select Components Make sure the correct port is available under Select Components This is the port where the serial cable attaches to the computer If the correct port is not available select the port under the Select Port menu and then click Add Port Additional printer setup 50 k Make any configuration changes necessary in the Add a New Port window Click Add Port to finish adding the port Make sure the box n
183. r minimizes the use of power and of paper and specialty media Quiet Mode Reduces the amount of noise produced by the printer off Notes On Offis the factory default setting e On configures the printer to produce as little noise as possible Run Initial setup Instructs the printer to run the setup wizard Yes Notes No Yes is the factory default setting After completing the setup wizard by selecting Done at the Country select screen the default becomes No Paper Sizes Notes uS Initial setting is determined by your Country selection in Metric the initial setup wizard Changing this setting also changes the Units of Measurement setting in the Universal Setup menu andthe default for each input source in the Paper Size Paper Type menu Output Lighting Sets the amount of light from an optional output bin Normal Standby Mode Notes Bright n SD n Normal Standby Mode the factory default is Bright im om n Power Saver Mode the factory default is Dim Power Saver Bright Dim e Off Understanding printer menus 129 Menu item Description Alarms Alarm Control Cartridge Alarm Staple Alarm Sets an alarm to sound when the printer requires operator intervention Available selections for each alarm type are Off Single Continuous Notes e Single is the factory default setting for Alarm Control Single sounds three quick beeps Offis the factory default setting for Cartr
184. r than those specified herein may result in hazardous radiation exposure This productusesa printing process that heatsthe print media and theheat may causethe media to release emissions Youmustunderstand thesection in your operating instructions that discusses the guidelinesfor selecting print media to avoid the possibility of harmful emissions Use care when you replace a lithium battery CAUTION POTENTIAL INJURY There is a danger of explosion if a lithium battery is incorrectly replaced Replace it only with the same or an equivalent type of lithium battery Do not recharge disassemble or incinerate a lithium battery Discard used batteries according to the manufacturer s instructions and local regulations A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to move it safely CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the wall outlet Disconnect all cords and cables from the printer before moving it Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time Note Use the handholds
185. r the PIN make sure V ey again appears and then press v To cancel the PIN press the arrow buttons until J aane appears and then press Y mS 10 Press the arrow buttons until J appears next to the job you want to print and then press 11 Press the arrow buttons until J appears next to the number of copies you want to print and then press Y Note Use the keypad to enter a number if necessary For Macintosh users 1 With a document open choose File Print If necessary click the disclosure triangle to see more options 2 From the print options or Copies amp Pages pop up menu choose Job Routing 3 Select your job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential job also enter a four digit PIN 4 Click OK or Print and then go to the printer to release the job lt 5 From the printer control panel press the arrow buttons until Vuela jobs appears and then press V 6 Press the arrow buttons until J appears next to your user name and then press v Printing 77 7 Press the arrow buttons until J appears next to the job type or job name and then press Y If you selected a job name proceed to step 10 on page 78 8 After selecting your job type use the keypad to enter your PIN If you enter an invalid PIN the Invalid PIN screen appears To re enter the PIN make sure Very again appears and then press
186. radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statemen
187. rd is securely connected to the printer system board Hard disk with adapter Make sure the hard disk is securely connected to the printer system board Troubleshooting 184 Internal Solutions Port If the Lexmark Internal Solutions Port ISP does not operate correctly then these are possible solutions Try one or more of the following CHECK THE ISP CONNECTIONS Make sure the ISP is securely attached to the printer system board Make sure the cable is securely connected to the correct connector CHECK THE CABLE Make sure you are using the correct cable and that it is securely connected MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information about installing software for network printing see the Networking Guide on the Software and Documentation CD Solving paper feed problems Paper frequently jams These are possible solutions Try one or more of the following CHECK THE PAPER Use recommended paper and specialty media For more information see the chapter about paper and specialty media guidelines MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY Load paper from a fresh package Store paper
188. re using these types of paper for laser electrophotographic printing consult your paper supplier Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer for example if the paper curls excessively under normal printing conditions Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality For best results store paper where the temperature is 21 C 70 F and the relative humidity is 40 Most label manufacturers recommend printing in a temperature range of 18 to 24 C 65 to 75 F with relative humidity between 40 and 60 Store paper in cartons when possible on a pallet or shelf rather than on the floor Store individual packages on a flat surface Do not store anything on top of individual paper packages Paper and specialty media guidelines 68 Supported paper sizes types and weights Thefollowing tables provide information on standard and optional paper sources and thetypes of paper they support Note For an unlisted paper size select the closest arger listed size For information on card stock and labels see the Card Stock amp Label Guide on the Lexmark Web site Paper sizes supported by the printer Paper size Dimensions 250 or Optional Multipurpose Duplex unit 550 sheet 2000 sheet feeder trays tray Gener cemels optional A4 210 x
189. rflow bin full 155 Parallel 155 Parallel x 155 Power Saver 155 Printer busy Continue Quit 155 Printing 155 Printing from USB drive DO NOT REMOVE 155 Programming disk 155 Programming flash 155 Reading USB drive 156 Ready 156 Reattach bin x 156 Reattach bin x y 156 Reattach envelope feeder 157 Remote Management Active 157 Remove packaging material check x 157 Remove paper from linked bin set name 158 Remove paper from all bins 157 Remove paper from bin x 157 Remove paper from standard output bin 157 Replace wiper 158 Resetting active bin 158 Resetting the printer 158 Resetting without replacing may affect print quality 158 Restore Held Jobs 158 Restoring Factory Defaults 158 Restoring Held Jobs s x y 158 Routine maintenance needed 159 Securely clearing disk space 159 Serial lt x gt 159 Some held jobs were lost 159 Standard Bin Full 159 Staples lt x gt empty or misfed 159 Staples x low or missing 159 Submitting selection 159 Toner low 160 Index 216 Too many failed panel logins 159 Tray x Empty 160 Tray x Low 160 Tray x Missing 160 Unsupported disk 160 Unsupported USB device please remove 160 Unsupported USB hub please remove 160 USB drive removed 160 USB USB x 160 View supplies 160 Waiting 161 printer options troubleshooting 2000 sheet tray 183 5 bin mailbox 184 duplex unit 184 envelope feeder 183 flash memory card 184
190. ription View Card Status Lets you view the connection status of the Network Card Connected Disconnected View Card Speed Lets you view the speed of a currently active network card Network Address Lets you view the network addresses UAA LAA Job Timeout Sets the amount of time in seconds that a network print job can take before 0 225 seconds it is canceled Notes e 90 seconds is the factory default setting Asetting value of 0 disables the timeout e fa value of 1 9 is selected then the setting is saved as 10 Banner Page Allows the printer to print a banner page Off On Note Off is the factory default setting M TCP IP menu Use the following menu items to view or set the TCP IP information Note This menu is available only for network models or printers attached to print servers This menu is available from the Network Ports menu Understanding printer menus 112 Network Ports gt Standard Network or Network x gt Std Network Setup or Net x Setup gt TCP IP Description Menu item Activate Activates TCP IP On Note On is the factory default setting Off View Hostname Lets you view the current TCP IP hostname Note This can be changed only from the Embedded Web Server IP Address Lets you view or change the current TCP IP Address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets
191. rk com or contact the place where you purchased the printer Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Ordering print cartridges When 88 Cartridge low appears or when the print becomes faded you may be able to extend the life of the print cartridge 1 Remove the print cartridge 2 Firmly shake the cartridge side to side and front to back several times to redistribute toner WN 3 Reinsert the cartridge and continue printing Note Repeat this procedure multiple times until the print remains faded and then replace the cartridge Maintaining the printer 170 Recommended print cartridges Part name Lexmark Return Program Regular cartridge Cartridge For the US and Canada Print Cartridge T650A11A T650A21A High Yield Print Cartridge T650H11A T650H21A Extra High Yield Print Cartridge T654X11A T654X21A High Yield Print Cartridge for Label T650H04A Not applicable Applications Extra High Yield Print Cartridge for T654X04A Not applicable Label Applications For Europe the Middle East and Africa Print Cartridge T650A11E T650A21E High Yield Print Cartridge T650H11E T650H21E Extra High Yield Print Cartridge T654X11E T654X21E High Yield Print Cartridge for Label T650HO4E Not applicable Applications Extra High Yield Print Cartridge for T654X04E Not applicable Label Applications For the
192. roduct If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed Notices 206 To obtain warranty service you may be required to present proof of original purchase You may be required to deliver yourproducttothe Remarketer or Lexmark or shipit prepaid and suitably packagedto a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations r
193. s Offis the factory default setting Off sets the printer to retain the downloads only until memory is needed Downloads are deleted in order to process print jobs The On setting retains the downloads during language changes and printer resets If the printer runs out of memory 38 Memory Fullappears anddownloadsare not deleted Print All Order Specifies the order in which held and confidential jobs are Alphabetically printed when Print All is selected Newest First Notes Oldest First Alphabetically is the factory default setting Print jobs always appear in alphabetical order on the i printer control panel J Finishing menu Sides Duplex Specifies whether duplex 2 sided printing is set as the default for all print jobs 2 sided Notes 1 sided e 1 sided is the factory default setting e Toset 2 sided printing from the software program for Windows users click File Print and then click Properties Preferences Options or Setup for Macintosh users choose File gt Print and then adjust the settings from the Print dialog and pop up menus Duplex Binding Defines the way duplexed pages are bound and how the printing on the back Long Edge of the page is oriented in relation to the printing on the front of the page Short Edge Notes Long Edge is the factory default setting Long Edge specifies that binding be placed on the left edge of portrait pages and the top edge of landscape pages
194. s 5 minutes is the factory default setting Lockout time specifies how long a user is locked out after exceeding the login failures limit Settings range from 0 60 minutes 5 minutes is the factory default setting 0 indicates the printer does not impose a lockout time Login timeout specifies how long the remote interface remains idle before automatically logging the user off Settings range from 1 900 seconds 300 seconds is the factory default setting Understanding printer menus 124 Confidential Print menu Menu item Description Max Invalid PIN Off 2 10 Limits the number of times an invalid PIN can be entered Notes e Off is the default setting This menu item appears only if a printer hard disk is installed e Oncealimitisreached thejobsforthat user name and that PIN are deleted Job Expiration Off 1 hour 4 hours 24 hours 1 week Disk Wiping menu Limits the amount of time a confidential job stays in the printer before it is deleted Notes Offis the default setting e f the Job Expiration setting is changed while confidential jobs reside on the printer RAM or printer hard disk the expiration time for those print jobs does not change to the new default value e f the printer is turned off all confidential jobs held in printer RAM are deleted Menu item Description Automatic Wiping Off On Disk Wiping erases only print job data that is not currently in use by the f
195. s network make sure that Your wireless network is set up and working properly The computer you are using is connected to the same wireless network where you want to set up the printer Additional printer setup 40 1 Connect the power cable and then turn the printer on Make sure the printer and computer are fully on and ready 3 Click Install 4 Click Agree 5 Click Suggested 6 Click Wireless Network Attach Additional printer setup 41 7 Connect the cables in the following order a Temporarily connect a USB cable between the computer on the wireless network and the printer Note After the printer is configured the software will instruct you to disconnect the temporary USB cable so you can print wirelessly b If your printer has faxing capabilities then connect the telephone cable 8 Follow the on screen instructions to complete the software installation 9 Toallow other computers on the wireless network to use the wireless printer follow steps 2 through 6 and step 8 for each computer Installing the printer on a wireless network Macintosh Prepare to configure the printer 1 Locatethe printer MAC address on the sheet that came with the printer Write the last six digits ofthe MAC address in the space provided below MAC address 2 If your printer has faxing capabilities then connect the telephone cable 3 Connect the power cable and then turn the power on
196. s of the printer hard disk with the holes in the system board and then press downward on the printer hard disk until the standoffs have seated into place Additional printer setup 32 b Attach the two provided screws to secure the printer hard disk mounting bracket Insert the plug of the printer hard disk interface cable into the receptacle of the system board Note The plugs and receptacles are color coded Additional printer setup 33 Installing hardware options Order of installation A CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using a high capacity input tray a duplex unit and an input option or more than one input option If you purchased a multifunction printer MFP that scans copies and faxes you may need additional furniture For more information see www lexmark com publications furniture_safety Install the printer and any options you have purchased in the following order A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Printer st
197. s the arrow buttons until J canine appears and then press Y to clear the message and continue printing If the printer finds a tray that has the correct paper type and size then it feeds from that tray If the printer cannot find a tray with the correct paper type and size then it prints from the default source Cancel the current job Load src with x src is a tray or feeder and x is a paper type or size Try one or more of the following Load the paper tray or other source with the correct paper type and size Cancel the current job Load staples Try one or more of the following Replace the specified staple cartridge in the finisher Press the arrow buttons until V esatisus appears and then press Y to clear the message and continue printing Cancel the print job Maintenance Replace the maintenance items and if necessary reset the printer maintenance counter For information on purchasing supplies see Ordering supplies on page 170 Menu access turned off by system administrator Theprinter menus cannot be accessed because your system support person disabled the menus Wait forthe message to clear Understanding printer messages 153 Menus are Disabled The printer menus are disabled The printer settings cannot be changed from the printer control panel Contact your system support person for help Note When menus are disabled it is still possible to cancel a
198. s the paper type Off Note Off is the factory default setting Vinyl Labels Loading Determines whether 2 sided printing occurs for all jobs that Duplex specify Vinyl Labels as the paper type Off Note Off is the factory default setting Bond Loading Determines whether 2 sided printing occurs for all jobs that Duplex specify Bond as the paper type Off Note Off is the factory default setting Letterhead Loading Determines whether 2 sided printing occurs for all jobs that Duplex specify Letterhead as the paper type Off Note Off is the factory default setting Notes Duplex sets the printer default to 2 sided printing for every print job unless 1 sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh us If Duplex is selected then all print jobs are sent through the duplex unit including 1 sided jobs Understanding printer menus 104 Menu item Description Custom Types menu Preprinted Loading Determines whether 2 sided printing occurs for all jobs that Duplex specify Preprinted as the paper type Off Note Off is the factory default setting Colored Loading Determines whether 2 sided printing occurs for all jobs that Duplex specify Colored as the paper type Off Note Off is the factory default setting Light Loading Determines whether 2 sided printing occurs for all jobs that Duplex specify Light as the paper type Off Note Off is the factory default setting H
199. s the printer specifications Solid black or white streaks BS N A FBC D CEF These are possible solutions Try one or more of the following MAKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect then choose a different fill pattern from your software program or application Troubleshooting 192 CHECK THE PAPER TYPE Try a different type of paper Useonly transparencies recommended by the printer manufacturer Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it from side to side to redistribute the toner and then reinstall it THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one Solid color pages These are possible solutions Try one or more of the following MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it from side to side to redistribute the toner and then reinstall it THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one If the problem continues the printer may need to be serviced For more information contact Customer Support Streaked horizontal lines These are the possible solutions Try one or more of the following Troubleshooting 193 THE TONER IS SMEARED Select another tray or
200. s use new undamaged paper Before loading paper know the recommended print side of the paper This information is usually indicated on the paper package Do not use paper that has been cut or trimmed by hand Do not mix paper sizes types or weights in the same source mixing results in jams Do not use coated papers unless they are specifically designed for electrophotographic printing Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead Use grain long for 60 90 g m 16 24 Ib paper Useonly forms and letterhead printed using an offset lithographic or engraved printing process Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for usein xerographic copiers The ink must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected bythe resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact the paper supplier Paper and specialty media guidelines 67 Preprinted papers such as letterhead must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Using recycled paper and other office papers Asan environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for
201. se cote eee eee epe dtd tete ire te eene 115 NetWare miehl soe etti tee oic ise lan aee Pies eee see i aa eges ESEE aE O ia ee veo tp vessel seeds 115 ES4Hi Mu 116 Standard USB menu ett t n te ette iari vetoes eet Erden E bee eret paese pote tbe edad 116 Parallel lt x mMenu EE MR 118 senale e TEU A E T ATAOE EEEE E EEE AAAA EEE EEA ENE AEA E Ea TAE AE R SAA 120 SMTP SeU mEn ania a aA S e ee A e e N 122 Security F enu senancitep dan ne a e Oe dd aa e e eo da ema de aN SMO 124 Miscellaneous miernu ttti evertere EN E costera iter beoe creep eee cnie 124 Confidential Print merus ERES ERR RR RR RR RENE EAEE EENE 125 Disk Wiping Ma Ie E M 125 Securty AUGIELOG Mee Isin o e 127 Set Date Time menu Ere ERE ee A e Eee esee eee ee RUNE dee Ue KiE SEEE Re nee eb ee mated 127 Iudaea M 128 General Settings mien RET IE RERUM ASH E E ENE EUER 128 SQ EU MENU c 132 Finishing meni sssi n a ctetuce desea cdestdastestdescactlascatdescuetdesctexdasctsicasscnudodscnddodscndcodscndcodscndcodscndcesscnddessendcens 134 Quality menu Utilities menu DAS A ATELA LO AEAEE AAAA EEEE AE EEE EEEE AES EAA S AA PDF menu PostScript menu PCL Emul menu HTML menu Image men
202. separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada notice The following notices are applicable if your printer has a wireless network card installed Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est co
203. sonnel to move it safely Removing an optional duplex unit Warning Potential Damage Lifting the printer from the duplex unit without pushing in the safety latches could damage the latches To remove the duplex unit push in the safety latches on both sides of the duplex unit until they click and stay recessed and then lift the printer Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable Be sure to match the following The USB symbol on the cable with the USB symbol on the printer The appropriate Ethernet cable to the Ethernet port Additional printer setup 56 1 USB port 2 Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on verify that the printer is set up correctly by printing the following Menu settings page Use this page to verify that all printer options are installed correctly A list of installed options appears toward the bottom of the page If an option you installed is not listed then it is not installed correctly Remove the option and install it again e Network setup page If your printer is a network model and is attached to a network print a network setup page to verify the network connection This page also provides important information that aids network printing configuration Printing a menu settings page Print a menu settings page to review the current menu
204. standard or optional 53 550 sheet tray standard or optional 53 card stock 60 envelopes 60 62 letterhead in 2000 sheet tray 56 letterhead in multipurpose feeder 60 letterhead in trays 53 multipurpose feeder 60 transparencies 60 Macintosh wireless network installation 42 maintenance kit ordering 172 memory card installing 20 troubleshooting 184 Menu access turned off by system administrator 153 menu settings page printing 37 menus Active NIC 109 AppleTalk 115 Bin Setup 107 Confidential Print 125 Configure MP 100 Custom Types 105 Default Source 96 diagram of 95 Disk Wiping 125 Envelope Enhance 100 Finishing 134 Flash Drive 144 General Settings 128 Help 146 HTML 143 Image 144 IPv6 113 LexLink 116 Miscellaneous 124 NetWare 115 Network x 109 Network Card 112 Network Reports 111 Paper Loading 104 Paper Size Type 96 Paper Texture 101 Paper Weight 102 Parallel x menu 118 PCL Emul 140 PDF 139 PostScript 139 Quality 136 Reports 108 Security Audit Log 127 Serial x 120 Set Date Time 127 Setup 132 SMTP Setup menu 122 Standard Network 109 Standard USB 116 Substitute Size 100 TCP IP 112 Universal Setup 106 Utilities 138 Wireless 114 XPS 139 Menus are Disabled 154 Miscellaneous menu 124 moving the printer 173 174 multipurpose feeder loading 60 Must be in Ready state to enter menus 154 NetWare menu 115 Network 154 Network x 154 Network x menu 109 Network x y 154
205. stored in the printer Understanding printer menus 108 Menu item Description NetWare Setup Page Prints a report containing NetWare specific information about the network settings Note This menu item appears only for printers with an internal print server installed Print Fonts Prints a report in English of all the fonts available for the printer language PCL Fonts currently set in the printer PostScript Fonts Note A separate list is available for PCL and PostScript emulations Each emulator report contains print samples and information about the language s available fonts Print Directory Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes Job Buffer Size must be set to 100 The optional flash memory or printer hard disk must be installed correctly and working properly Asset Report Prints a report containing asset information including the printer serial number and model name The report contains text and UPC barcodes that can be scanned into an asset database Network Ports menu Active NIC menu Menu item Description Active NIC Notes Auto Auto is the factory default setting lt list of available network cards gt This menu item appears only if an optional network card is installed Standard Network or Network lt x gt menus Note Only active ports appear in this menu all inactive ports are omitted Underst
206. surface Warning Potential Damage Do not leave the cartridge exposed to light for extended periods Warning Potential Damage The jammed paper may be covered with unfused toner which can stain garments and skin Remove the jammed paper Ay CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Note If the paper is not easy to remove then open the rear door and remove the paper from there Align and reinstall the print cartridge Close the front cover Close the multipurpose feeder door Press V J 202 and 203 paper jams If the paper is exiting the printer then pull the paper out and then press V nj Clearing jams 84 If the paper is not exiting the printer 1 Pull down the top rear door 2 Slowly remove the jammed paper to avoid tearing it 3 Close the top rear door 4 Press v 230 paper jam Rear paper jams 1 Remove the standard tray from the printer Clearing jams 85 2 Pull down the bottom rear door 3 Push the tab down 4 Remove the jammed paper 5 Close the bottom rear door 6 Insert the standard tray 7 Press V Clearing jams 86 Front paper jams 1 Remove the standard tray from the printer 2 Push the tab down 3 Remove the jammed paper 4 Insert the standard tray 5 Press v 231 239 paper jams optional external duple
207. t c From the toolbar click AirPort From the Network pop up menu select your wireless network Additional printer setup 45 Configure your computer to use the printer wirelessly To print to a network printer each Macintosh user must install a custom PostScript Printer Description PPD file and create a printer in the Print Center or Printer Setup Utility 1 Install a PPD file on the computer a Insert the Software and Documentation CD in the CD or DVD drive Double click the installer package for the printer From the Welcome screen click Continue Click Continue again after viewing the Readme file m Q n cg Click Continue after viewing the license agreement and then click Agree to accept the terms of the agreement h Select a Destination and then click Continue From the Easy Install screen click Install Q h Type the user password and then click OK All necessary software is installed on the computer i Click Close when installation is complete 2 Add the printer a For IP printing In Mac OS X version 10 5 1 From the Apple menu choose System Preferences Click Print amp Fax Click Select the printer from the list Click Add UAWN In Mac OS X version 10 4 From the Go menu choose Applications Double click Utilities Locate and double click Printer Setup Utility or Print Center From the Printer List choose Add Select the printer from the list 6 Click Add b For Appl
208. t jobs e PCL is the factory default printer language Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language Job Waiting Specifies that print jobs be removed from the print queue if On they require unavailable printer options or custom settings Off They are stored in a separate print queue so other jobs print normally When the missing information and or options are obtained the stored jobs print Notes Offis the factory default setting This menu appears only if a non Read Only printer hard disk is installed This requirement ensures that stored jobs are not deleted if the printer loses power Understanding printer menus 132 Menu item Description Print Area Sets the logical and physical printable area Normal Notes Whole Page e This menu does not appear if Edge to Edge is enabled in the printer Setup menu e Normal is the factory default setting When attempting to print data in the non printable area defined by the Normal setting the printer clips the image at the boundary TheWhole Page setting allows the image to be moved into the non printable area defined by the Normal setting but the printer will clip the image at the Normal setting boundary e The Whole Page setting only affects pages printed using a PCL 5e interpreter This setting has no effect on pages printed using the PCL XL or PostScript interpreter
209. t should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Notices 200 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 European Community EC directives conformity This productis in conformity with the protection requirements of EC Council directives 2004 108 EC and 2006 95 EC onthe approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements ofthe directives has been signed by the Director of Manufacturing and Technical Support Lexmark International Inc S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 The following notices are applicable if your printer has a wireless network card installed Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies A minimum
210. t the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu Then specify all of the following Universal size settings for your paper Units of measure millimeters or inches Portrait Width Portrait Height Feed Direction Note The smallest supported Universal size is 70 x 127 mm 2 8 x 5 in the largest is 216 x 356 mm 8 5 x 14 in Specify a unit of measurement 1 Make sure the printer is on and Ready appears 2 From the printer control panel press e 3 Press the arrow buttons until V Papet Menu appears and then press v 4 Press the arrow buttons until V universal Setup appears and then press v Loading paper and specialty media 52 5 Press the arrow buttons until Units of Measure appears and then press v nj 6 Press the arrow buttons until J appears next to the correct unit of measure and then press Submitting Selection appears followed by the Universal Setup menu Specify the paper height and width Defining a specific height and width measurement for the Universal paper size in the portrait orientation allows the printer to support the size including support for standard features such as duplex printing and printing multiple pages on one sheet 1 From the Universal Setup menu press the arrow buttons until Portrait Width appears and then press v 2 Press the arrow buttons to change the
211. t to this Software License Agreement that is included with the Software Program is the entire agreement between you and Lexmark relating to the Software Program Except as otherwise provided for herein these terms and conditions supersede all prior or contemporaneous oral or written communications proposals and representations with respect to the Software Program or any other subject matter covered by this Software License Agreement except to the extent such extraneous terms do not conflict with the terms of this Software License Agreement any other written agreement signed by you and Lexmark relating to your Use of the Software Program To the extent any Lexmark policies or programs for support services conflict with the terms of this Software License Agreement the terms of this Software License Agreement shall control MICROSOFT CORPORATION NOTICES 1 2 This product may incorporate intellectual property owned by Microsoft Corporation The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http go microsoft om fwlink Linkld 52369 This product is based on Microsoft Print Schema technology You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http go microsoft com fwlink Linkld 83288 Notices 211 Index Numerics 1565 Emulation error load emulation option 168 2000 sheet tray loading 56 200 282 Paper jam 168 250 sheet tray st
212. tal frame of the printer ENERGY STAR ENERGY STAR Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Notices 204 Class laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655 675 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Laser advisory label A laser notice label may be affixed to this printer as shown Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Power consumption Watts Description Printing The product is generating hard copy output from T650 640 W simplex 540 W duplex T652 725 electronic inputs W simplex 565 W duplex T654 740 W simplex 575 W duplex Copying The product is generating hard copy output from N A hard copy original documents Scanning The product is scanning hard copy documents N A Ready The product is waiting for a print job
213. talling 30 printer messages 1565 Emulation error load emulation option 168 200 282 Paper jam 168 281 paper jam 92 282 paper jam 92 30 Invalid refill change cartridge 161 31 Replace defective cartridge 161 32 Cartridge part number unsupported by device 161 Index 215 34 Short paper 161 35 Insufficient memory to support Resource Save feature 161 37 Insufficient memory for Flash Memory Defragment operation 162 37 Insufficient memory to collate job 162 37 Insufficient memory some held jobs deleted 162 37 Insufficient memory some held jobs will not be restored 162 38 Memory full 162 39 Complex page some data may not have printed 162 42 xy Cartridge region mismatch 163 50 PPDS font error 163 51 Defective flash detected 163 52 Not enough free space in flash memory for resources 163 53 Unformatted flash detected 163 54 Network x software error 164 54 Serial option x error 164 54 Standard network software error 164 55 Unsupported option in slot 164 56 Parallel port x disabled 164 56 Serial port x disabled 165 56 Standard parallel port disabled 165 56 Standard USB port disabled 165 57 Configuration change some held jobs were not restored 165 58 Too many bins attached 165 58 Too many disks installed 166 58 Too many flash options installed 166 58 Too many trays attached 166 59 Incompatible Duplex 166 59 Incompatible envelope feeder 166 59 Incompatible output bin x 167 59 Incompatible tray x 16
214. tanding printer messages 163 54 Serial option x error x is the number of the serial option Try one or more of the following Checkthat the serial cable is connected correctly and is the proper one for the serial port e Check that the serial interface parameters protocol baud parity and data bits are set correctly on the printer and host computer Press the arrow buttons until M contis appears and then press Y to continue printing Turn the printer off and then back on to reset the printer 54 Network x software error Try one or more of the following Press the arrow buttons until V concime appears and then press Y to continue printing Turn the printer off and then back on to reset the printer Upgrade flash the network firmware in the printer or print server 54 Standard network software error Try one or more of the following Press the arrow buttons until J doneta appears and then press Y to continue printing Turn the printer off and then back on to reset the printer Upgrade flash the network firmware in the printer or print server 55 Unsupported option in slot x x is a slot on the printer system board Try one or more of the following 1 Turn the printer power off 2 Unplug the power cord from the wall outlet 3 Remove the unsupported option card from the printer system board 4 Connect the power cord to a properly ground
215. tatement for radio products This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws ofthe Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support Lexmark International S A Boigny France Compliance is indicated by the CE marking This product satisfies the limits of EN 55022 safety requirements of EN 60950 radio spectrum requirements of ETSI EN 300 328 and the EMC requirements of EN 55024 ETSI EN 301 489 1 and ETSI EN 301 489 17 Cesky Spole nost Lexmark International Inc t mto prohla uje Ze v robek tento v robek je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet EAAnvikr ME THN MAPOYZA H LEXMARK
216. the power cord regularly for signs of misuse Remove the power cord from the electrical outlet before inspecting it Safety information 9 Refer service or repairs other than those described in the user documentation to a professional service person A CAUTION SHOCKHAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding A CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections suchas the fax feature power cord or telephone during alightning storm CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using a high capacity input tray a duplex unit and an input option or more than one input option If you purchased a multifunction printer MFP that scans copies and faxes you may need additional furniture For more information see www lexmark com multifunctionprinters SAVE THESE INSTRUCTIONS Safety information 10 Learning about the printer Finding information about the printer Setupinformation Description Where to find The Setup information gives you instructions for You can find the Setup information on the side of the printer setting up the printer Follow the set of instructions
217. the relative weight of the card stock loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Understanding printer menus 102 Menu item Description Transparency Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Recycled Weight Specifies the relative weight of the recycled paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Labels Weight Specifies the relative weight of the labels loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Vinyl Labels Weight Specifies the relative weight of the vinyl labels loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Bond Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Envelope Weight Specifies the relative weight of the envelopes loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Rough Envelope Weight Specifies the relative weight of the rough envelopes loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Letterhead Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting N
218. the right 4 Prepare the envelopes for loading Flex the envelopes back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 5 Load the stack of envelopes flap side down Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer Note Do not exceed the maximum stack height by forcing paper under the stack height limiter 6 Adjustthe width guide to lightly touch the edge of the paper stack 7 Lower the envelope weight to touch the paper stack 8 From the printer control panel set the Paper Size and Paper Type Loading paper and specialty media 63 Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies When one linked tray is empty paper feeds from the next linked tray When the Paper Size and Paper Type settings are the same for any trays the trays are automatically linked The printer automatically senses the Paper Size setting according to the position of the paper guides in each tray except the multipurpose feeder The printer can sense A4 A5 JIS B5 Letter Legal Executive and Universal paper sizes The multipurpose feeder and trays using other paper sizes can be linked manually using the Paper Size menu available from the Paper Size Type menu Note To link the multipurpose feeder
219. ther optional exit bins Note Not all exit bins support every paper size and type Linking exit bins lets you create a single output source so the printer can automatically switch output to the next available exit bin 1 Make sure the printer is on and Ready appears 2 From the printer control panel press 3 Press the arrow buttons until V papas Menu appears and then press Y lt 4 Press the arrow buttons until V sin Setup appears and then press lt 5 Press the arrow buttons until the correct tray appears and then press Loading paper and specialty media 64 mS 6 Press the arrow buttons until V asariga Bins appears and then press 7 Press the arrow buttons until Vink appears and then press v Changing a Custom Type lt x gt name You can use the Embedded Web Server or MarkVision to define a name other than Custom Type x for each of the custom paper types that are loaded When a Custom Type x name is changed the menus display the new name instead of Custom Type x To change a Custom Type x name from the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section Click Settings Under Default Settings click Paper Menu Click Custom Names Uu A W N
220. ting Print side faceup for duplex printing Note Paper must be loaded differently in the trays if an optional StapleSmart II Finisher is installed Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher p YY beo ae Single sided printing Single sided printing Duplex two sided printing Duplex two sided printing Note Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper Do not overload the tray 6 If necessary adjust the paper guides to lightly touch the sides of the stack and lock the length guide for the paper sizes indicated on the tray Loading paper and specialty media 55 7 Insert the tray 8 Ifa different type of paper was loaded than the type previously loaded in the tray then change the Paper Type setting for the tray from the printer control panel Loading the 2000 sheet tray 1 Pull the tray out 2 Pull up and slide the width guide to the correct position for the paper size being loaded Loading paper and specialty media 56 3 Unlock the length guide 4 Push the length guide release latch to raise the length guide slide the guide to the correct position for the paper size being loaded and then lock the guide Loading paper and specialty media 57 5 Flexthe sheets back and forth to loosen them and then fan them Do not fold or crease the p
221. tion such as when a jam has occurred then the printer ignores it f you insert the flash drive while the printer is printing other jobs then Printer Busy appears After the other jobs are processed you may need to view the held jobs list to print documents from the flash drive 3 Press the down arrow button until J appears next to the document you want to print and then press v Note Folders found on the flash drive appear as folders File names are appended by the extension type for example jpg 4 Press V to print one copy or enter the number of copies using the keypad and then press V to initiate the print job Note Do not remove the flash drive from the printer until the document has finished printing If you leave the flash drive in the printer after leaving the initial USB menu screen you can still print pdf files from the flash drive as held jobs Printing information pages Printing a font sample list To print samples of the fonts currently available for your printer 1 Make sure the printer is on and Ready appears 2 From the printer control panel press 3 Press the arrow buttons until V acort appears and then press v lt 4 Press the arrow buttons until V print Fonts appears and then press 5 Press the arrow buttons until J appears next to PCL Fonts PostScript Fonts orPPDS Fonts and then press Y Printing a directory list A directory list shows the
222. tions in the printer driver to make them available for print jobs For Windows users 1 Doone ofthe following In Windows Vista a Click b Click Control Panel c Click Hardware and Sound d Click Printers In Windows XP a Click Start b Click Printers and Faxes In Windows 2000 a Click Start b Click Settings Printers Select the printer Right click the printer and then select Properties Click the Install Options tab Under Available Options add any installed hardware options a uu AB W N Click Apply For Macintosh users In Mac OS X version 10 5 1 From the Apple menu choose System Preferences 2 Click Print amp Fax 3 Select the printer and then click Options amp Supplies 4 Click Driver and then add any installed hardware options 5 Click OK In Mac OS X version 10 4 and earlier 1 From the Go menu choose Applications 2 Double click Utilities and then double click Print Center or Printer Setup Utility 3 Select the printer and then from the Printers menu choose Show Info Additional printer setup 59 4 From the pop up menu choose Installable Options 5 Addanyinstalled hardware options and then click Apply Changes Setting up wireless printing Information you will need to set up the printer on a wireless network Note Do not connect the installation or network cables until prompted to do so by the setup software SSID The SSID is also referred to as the network name
223. tlet 5 Turn the printer back on 58 Too many trays attached 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the additional trays 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on 59 Incompatible Duplex Only options designed specifically for this printer are supported Try one or more of the following Remove the duplex unit e Press y to clear the message and continue printing without using the duplex unit 59 Incompatible envelope feeder Only options designed specifically for this printer are supported Try one or more of the following Remove the envelope feeder Press Y to clear the message and continue printing without using the envelope feeder Understanding printer messages 166 59 Incompatible output bin lt x gt Only options designed specifically for this printer are supported Try one or more of the following Remove the specified output bin Press Y to clear the message and continue printing without using the specified output bin 59 Incompatible tray x Only options designed specifically for this printer are supported Try one or more of the following Remove the specified tray e Press v to clear the message and continue printing without using the specified tray 61 Remove defective hard disk Try one or more of the following Press the arrow buttons unt
224. to use View Signal Quality Lets you view the quality of the wireless connection View Security Mode Lets you view the encryption method for the wireless connection Disabled indicates that the wireless network is not encrypted Ne Understanding printer menus 114 AppleTalk menu This menu is available from the Network Ports menu Network Ports gt Standard Network or Network x gt Std Network Setup or Net x Setup gt AppleTalk Menu item Description M Activate Activates AppleTalk support On Note On is the factory default setting Off View Name Shows the assigned AppleTalk name Note The name can be changed only from the Embedded Web Server View Address Shows the assigned AppleTalk address Note The address can be changed only from the Embedded Web Server Set Zone Provides a list of AppleTalk zones available on the network list of zones available on the Note The default setting is the default zone for the network If no default network zone exists the zone marked with an is the default setting NetWare menu This menu is available from the Network Ports menu Network Ports gt Standard Network or Network x gt Std Network Setup or Net x Setup gt NetWare Menu item Description Activate Yes No View Login Name Activates NetWare support Note No is the factory default setting Lets you view the assigned NetWare login name Note Th
225. tray linking 65 tray unlinking 65 trays linking 64 unlinking 64 troubleshooting checking an unresponsive printer 178 contacting Customer Support 196 solving basic printer problems 178 troubleshooting display display is blank 178 display shows only diamonds 178 troubleshooting paper feed message remains after jam is cleared 185 page that jammed does not reprint 186 troubleshooting print error reading USB drive 179 held jobs do not print 180 incorrect characters print 181 incorrect margins 188 job prints from wrong tray 181 job prints on wrong paper 181 job takes longer than expected 180 jobs do not print 179 Large jobs do not collate 181 multiple language PDFs do not print 179 paper curl 189 paper frequently jams 185 tray linking does not work 181 unexpected page breaks occur 182 troubleshooting print quality blank pages 186 clipped images 187 ghost images 187 gray background 188 poor transparency quality 196 print irregularities 189 print is too dark 190 print is too light 191 print quality test pages 186 repeating defects 192 skewed print 192 solid black streaks 192 solid color pages 193 solid white streaks 192 streaked horizontal lines 193 streaked vertical lines 194 toner fog or background shading 195 toner rubs off 195 toner specks 196 troubleshooting printer options 2000 sheet tray 183 5 bin mailbox 184 duplex unit 184 envelope feeder 183 flash memory card 184 hard disk with a
226. twork setup page and confirm that Status is Connected If Status is Not Connected the LAN drop may not be active or the network cable may be malfunctioning Consult a system support person for a solution and then print another network setup page Setting up the printer software Installing printer software A printer driver is software that lets the computer communicate with the printer The printer software is typically installed during the initial printer setup If you need to install the software after setup follow these instructions For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD 3 From the main installation dialog click Install 4 Follow the instructions on the screen For Macintosh users 1 Close all open software applications 2 Insert the Software and Documentation CD 3 From the Finder desktop double click the printer CD icon that automatically appears 4 Double click the Install icon 5 Follow the instructions on the screen Using the World Wide Web 1 Goto the Lexmark Web site at www lexmark com 2 From the Drivers amp Downloads menu click Driver Finder 3 Select your printer and then select your operating system 4 Download the driver and install the printer software Additional printer setup 38 Updating available options in the printer driver Oncethe printer software and any options are installed it may be necessary to manually add the op
227. u FlashiDrive Tenis uet teilte en c diserte dede on eed iced ee ENNS 144 Helper separe dem endete nd aude dio endo ad doo dena dado d REOR d IU DENEN 146 Understanding printer messages 0000000000000000000000000000 148 List of status and error messages a essa edt nori deed tad b ad a dnd Rd e ttd don edit 148 Maintaining the printer 00000000000000000000000000000000000000000000000 169 Cleaning the exterior ofthe Printe eb oe ea eto iii i Md pe RA ete bee di 169 Storingsupplies snas tt neo HP odia Nets Ahn uua a en nud qp tdm 169 Conservihi SUPPI ES sso eite a ai op qe gen tdot en uma bas edidi ie ep ian esas 169 Checking the status obsupplies adeo aon dU dU Rede at eited qt ION E A 170 Checking the status of supplies from the printer control panel essen tteenn tenentes teen 170 Checking the status of supplies from a network computer Ordering SUBDIIBS asco repas sino ee atem ai ena tn tal d td ade te pact guis Ordering print cartridges e e ERR UTERE RERO AS HERE ERN HIER ERR S RESTER AGES Ordering a maintenance Kit usto terit eeii i eisiea Ordering charge rolls Contents 6 Ordering a fuse gre 172 Ord ring a fuser Wiper ud 172 Ordering Piek folle 5 re a E E EES EEEO EEEE SOSSE SOES EEES EES ia 173 Ordering staple cartridges tette ederet E REEE ERR 173 Ordering a transfer toller uicit rette e ee re b Ae HR Pre HERR ERE REEL BEA EE 173 Recvcling Lexmark Prod UCUS cac stais
228. ul not to scratch them 5 Load the paper or specialty media Slide the stack gently into the multipurpose feeder until it comes to a stop Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Duplex two sided printing Duplex two sided printing Loading paper and specialty media 61 Notes Do not exceed the maximum stack height by forcing paper under the stack height limiter e Do not load or close the printer while a job is printing Load only one size and type of media at a time Load envelopes with the flap side down and to the left as shown on the tray Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 6 Adjustthe width guide to lightly touch the edge of the paper stack Make sure the paper fits loosely in the multipurpose feeder lies flat and is not bent or wrinkled 7 From the printer control panel set the Paper Size and Paper Type Loading the envelope feeder 1 Adjust the envelope support for the length of envelope you are loading Short envelopes Fully close the envelope support Medium length envelopes Extend the envelope support to the middle position Long envelopes Fully open the envelope support 2 Lift the envelope weight back toward the printer Loading paper and specialty media 62 3 Slide the width guide to
229. urling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough then toner cannot fuse to it properly If paper is too smooth then it can cause paper feeding or print quality issues Always use paper between 100 and 300 Sheffield points smoothness between 150 and 250 Sheffield points produces the best print quality Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can degrade its performance Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to 48 hours before printing Extend the time several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 176 g m 16 47 Ib bond paper grain long paper is recommended For paper heavier than 176 g m grain short is recommended Paper and specialty media guidelines 66 Fiber content Most high quality xerographic paper is made from 10096 chemicall
230. vailable settings range from 1 240 minutes The factory default is 30 minutes To increase or decrease the number of minutes before the printer enters Power Saver mode do one of the following Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Settings and then click General Settings 3 Click Timeouts 4 In the Power Saver box increase or decrease the number of minutes you want the printer to wait before it enters Power Saver mode 5 Click Submit Administrative support 176 Using the printer control panel 1 Make sure the printer is on and Ready appears 2 Press 7 lt 3 Press the arrow buttons until V auteings appears and then press 4 Press the arrow buttons until V Gensrad Settings appears and then press v lt 5 Press the arrow buttons until V nmessute appears and then press 6 Press the arrow buttons until V power Saver appears and then press v 7 Press the arrow buttons to increase or decrease the number of minutes before the printer enters Power Saver mode and then press V Restoring the factory default settings If you want to retain a list of the current menu settings for reference then print a menu settings page before you restore the
231. ve hard disk 167 62 Disk full 167 80 Routine maintenance needed 167 88 Cartridge low 167 88 yy Cartridge nearly low 167 88 yy Replace cartridge 168 Symbols PJL RDYMSG 155 A Activating Menu Changes 148 Active NIC menu 109 AppleTalk menu 115 attaching cables 36 Bin Setup menu 107 Busy 148 C cables Ethernet 36 USB 36 calling Customer Support 196 Cancel not available 148 Canceling 148 canceling a job from Macintosh 80 Index 212 from the printer control panel 80 from Windows 80 card stock loading 60 tips on using 75 cartridges print ordering 170 Change src to x 148 charge rolls ordering 172 Check duplex connection 148 Check tray x connection 149 checking an unresponsive printer 178 checking device status on Embedded Web Server 175 cleaning exterior of the printer 169 Clearing job accounting statistics 149 Close door or insert cartridge 149 Close finisher side door 149 Confidential print jobs 76 printing for Macintosh users 77 printing for Windows users 77 Confidential Print menu 125 configuration information wireless network 40 configurations printer 12 Configure MP menu 100 configuring port settings 48 conserving supplies 169 contacting Customer Support 196 control panel printer 15 Custom Type x changing name 65 Custom Types menu 105 D Default Source menu 96 Defragmenting Flash 149 Deleting 150 Deleting held jobs 150 Deletion complete 150 Deletion
232. x unit Rear paper jams 1 Push in and hold the latch while pulling up the rear duplex door 2 Remove the jammed paper Clearing jams 87 3 Close the rear duplex door 4 Press v Front paper jams 1 Remove the standard tray from the printer 2 Remove the duplex jam access tray 3 Raise the recessed duplex bar 4 Remove the jammed paper 5 Replace the duplex jam access tray Clearing jams 88 6 Insert the standard tray 7 Press V 241 245 paper jams 1 Pull out the tray indicated on the display D 2 Remove any jammed paper and then insert the tray 3 Press V 4 If the jam message persists for a 250 sheet or 550 sheet tray then remove the tray from the printer 5 Remove the jammed paper and then insert the tray 6 Press v 250 paper jam 1 Remove the paper from the multipurpose feeder Clearing jams 89 2 Flexthe sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 3 Load the paper into the multipurpose feeder 4 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper lt 5 Press 260 paper jam The envelope feeder feeds envelopes from the bottom of the stack the bottom envelope will be the one that is jammed 1 Lift the envelope weight and then remove all the envelopes 2 Ifthe jammed envelope has
233. y Checktray length and width guides and make sure the paper is properly loaded in the tray For Windows users check the Print Properties settings to make sure the print job is requesting the correct paper size and type For Macintosh users check the Print dialog settings to make sure the print job is requesting the correct paper size and type Checkthat the paper size is correctly set For example if the MP Feeder Size is set to Universal make sure the paper is large enough for the data being printed Cancel the current print job 35 Insufficient memory to support Resource Save feature Try one or more of the following Press the arrow buttons until ee appears and then press Y to disable Resource Save and continue printing To enable Resource Save after receiving this message make sure the link buffers are set to Auto and then exit the menus to activate the link buffer changes When Ready appears enable Resource Save Install additional memory Understanding printer messages 161 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following Press the arrow buttons until V castinus appears and then press v to stop the defragment process and continue printing Delete fonts macros and other data in printer memory Install additional printer memory 37 Insufficient memory to collate job Try one or more of the following Press the
234. y treated pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton can negatively affect paper handling For detailed information on paper with recycled fiber content see Using recycled paper and other office papers on page 68 Unacceptable paper The following paper types are not recommended for use with the printer Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper Preprinted papers with chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the printer fuser Preprinted papers that require a registration the precise print location on the page greater than 2 3 mm 0 9 in such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers that fail EN12281 2002 European Paper weighing less than 60 g m 16 Ib Multiple part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble free printing To help avoid jams and poor print quality Alway

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