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Lexmark 26C0002 Printer User Manual

1. Using the printer software 23 Use the To Lexmark Network Card Reader referred to as Network Card Reader View the contents of a memory device inserted into a network printer Transfer photos and PDF documents from a memory device to the computer over a network Lexmark Printer Utility Get help with cartridge installation referred to as Printer Utility Print a test page Print an alignment page Clean the printhead nozzles Order ink or supplies Register the printer e Contact technical support Lexmark Wireless Setup Assistant Set up the printer on a wireless network referred to as Wireless Setup Assistant Note Your printer may not come with these applications depending on the features of the printer that you purchased Finding and installing optional software For Windows users Click or Start Click All Programs or Programs and then select the printer program folder from the list Select Printer Home 1 2 3 4 Choose your printer from the printer drop down list 5 From the Support tab click On line support 6 From the Web site select your printer and download the driver 7 Install additional or optional software For Macintosh users 1 From the Finder desktop double click the printer folder 2 Double click the Printer Utility icon 3 From the Web Links tab click Customer Support 4 From the Web site select your printer and download the driver 5 Insta
2. A network is a collection of devices such as computers printers Ethernet hubs wireless access points and routers connected together for communication through cables or through a wireless connection A network can be wired wireless or designed to have both wired and wireless devices Devices on a wired network use cables to communicate with each other Devices on a wireless network use radio waves instead of cables to communicate with each other For a device to be able to communicate wirelessly it must have a wireless network adapter attached or installed that lets it receive and transmit radio waves Networking 117 How do I find out what type of security my network is using You must know the WEP key or WPA passphrase and the type of security WEP WPA or WPA2 used on the wireless network To obtain this information see the documentation that came with your wireless access point wireless router see the Web page associated with the wireless access point or consult your system support person Note The WEP key or WPA passphrase is not the same as the password for the wireless access point The password allows you toaccess the wireless access point settings The WEP key or WPA passphrase allows printers and computers to join your wireless network How are home networks configured For desktop computers laptops and printers to communicate with each other over a network they must be connected by cables and or have wireless ne
3. Select the lowest Power Saver timeout The Power Saver feature puts the printer in a minimum power standby mode after the printer has been idle for a set amount of time the Power Saver timeout e Share your printer Wireless network printers allow you to share a single printer among multiple computers thus conserving energy and other resources Conserving paper e Activate Eco Mode On selected printer models this feature sets the printer to automatically print on both sides of the paper duplex for copy and fax jobs and for printing in Windows e Print more than one page image on one side of the paper The Pages per sheet feature allows you to print multiple pages on one sheet You can print up to 8 page images on one side of a sheet of paper e Print on both sides of the paper Duplexing lets you print on both sides of the paper manually or automatically depending on your printer model e Preview print jobs before printing Use the preview features found in Toolbars the Print or Print Preview dialog or the printer display depending on your printer model e Scan and save To avoid printing multiple copies you can scan documents or photographs and save them to a computer program application or flash drive for presentation e Use recycled paper About your printer 8 Conserving ink Use Quick Print or Draft Mode These modes can be used to print documents using less ink than normal and are ideal for printing docume
4. j Click OK Sharing a printer in a Macintosh environment 1 From the Apple menu choose System Preferences 2 From the menu bar click Help gt System Preferences Help 3 Inthe Search field type sharing the printer on a network and then press return 4 Tolet other Macintosh computers on the network that use Mac OS X version 10 3 or later use any printer connected to your Macintosh computer double click Sharing your printer with Mac OS X users or To let Windows computers on the network use any printer connected to your Macintosh computer double click Sharing your printers with Windows users 5 Follow the instructions on the computer screen Note Windows users should see the Windows documentation for information on adding a network printer connected to a Macintosh computer Installing the printer on an Ethernet network Information you will need to set up the printer on an Ethernet network To configure your printer for an Ethernet network organize the following information before you begin Note If your network automatically assigns IP addresses to computers and printers continue on to installing the printer e A valid unique IP address for the printer to use on the network e The network gateway e The network mask e Anickname for the printer optional Note A printer nickname can make it easier for you to identify your printer on the network You can choose to use the default printer nickname or assign a name that i
5. 4 Select Printer Home Scanning 69 5 Choose your printer from the printer drop down list 6 Click PDF Scanning starts and the scan progress dialog appears 7 Save the document as a PDF For Macintosh users Load an original document faceup into the ADF or facedown on the scanner glass From the Finder desktop double click the printer program folder Double click the printer Center to open the All In One Center 1 2 3 4 From the What is being scanned menu on the main screen choose a document type 5 Customize the settings as needed 6 Click Scan 7 Save the document as a PDF Scanning FAQ How can I improve the quality of a scan e Make sure your original documents are in good condition e Make sure the application that receives the scanned document is appropriate For example if you are scanning a photo to edit it then make sure you choose a photo editing application to receive the scan If you are scanning a document to edit the text then make sure you choose an OCR application e Use a high resolution How do I scan in black and white Color is the default for all scans To scan in black and white do the following 1 From the home screen of the printer control panel touch Scan 2 Choose a scan destination 3 Select the settings for the scan 4 From the Scan Options screen touch Why am I being asked for a PIN PINs are a security measure used to restrict the scanned information from g
6. Address Book import a contact from the Address Book History import a contact from the e mail history New Entry add a new contact e Touch Accept to save the entry every time you import a contact or add a contact Creating an e mail contact list using the printer software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list E mailing 73 3 Click Printer Home 4 Click the Fax tab and then click Edit contact list The Contacts tab of the Printer Setup Utility opens 5 Click Select from phonebook 6 From the Phonebook field choose a phone book You can choose any mail client phone book where you store e mail addresses 7 Select the contact that you want to add and then click Add to or change list to import the contact 8 Click OK For Macintosh users 1 From the Finder desktop double click the printer folder 2 Double click the AIO Setup Utility for your printer 3 Click the Contacts tab 4 Click the Individuals tab to add contacts 5 Click to open the Address Book Note To add contacts you need to import contacts from the Address Book on your Macintosh computer If the contact is not in the Mac Address Book then first add the contact to the address book and then import it 6 From the Address Book click and drag the contacts that you want to add to the Contacts list For more information click Help or to view the h
7. Tips for scanning e When using the ADF adjust the ADF paper guide to the width of the original document e When using the scanner glass close the scanner lid to avoid dark edges on the scanned image e Donot load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e Select the PDF file type if you want to scan multiple pages and save them as one file Scanning to a local or network computer 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the home screen navigate to Scan to Computer Scan gt Scan to Computer 3 Touch USB Connected Computer or the name of a network computer The local or network computer is the destination that will receive the scan Wait until the printer has finished downloading a list of the scan applications available on the selected computer Scanning 65 Notes e Ifthe printer is connected only to a local computer then the printer will automatically download a list of the scan applications e You may be prompted to enter a PIN if the computer requires it Enter the PIN using the keypad e Toassign a computer name and a PIN to the computer see the Help for the printer software associated with your operating system 4 Select an application and then touch Accept 5 Select the color resolution quality and the original image size If necessary touch Accept eac
8. e Select to scan to the highest resolution For Windows users Load an original document faceup into the ADF or facedown on the scanner glass Click or Start Click All Programs or Programs and then select the printer program folder from the list 1 2 3 4 Select Printer Home 5 Choose your printer from the printer drop down list 6 Click Document Scanning starts and the scan progress dialog appears 7 When the scan is finished save the document in a word processing application 8 Open the document in the selected application to edit it For Macintosh users Load an original document faceup into the ADF or facedown on the scanner glass From the Finder desktop double click the printer program folder Double click the printer Center to open the All In One Center From the What is being scanned menu on the main screen select a document type other than Photo From the How will the scanned image be used pop up menu choose To be edited OCR From the Send scanned image to menu choose a word processing application to use for editing Click Scan N AO UT BB W N Open the scanned document from a word processing application to edit it Scanning 68 Scanning directly to e mail using the printer software For Windows users Load an original document faceup into the ADF or facedown on the scanner glass Click or Start Click All Programs or Programs and then select the printer program fol
9. It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment shall not be set up to make automatic calls to the Telecom s 111 Emergency Service This equipment may not provide for the effective hand over of a call to another device connected to the same line This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers Some parameters required for compliance with Telecom s telepermit requirements are dependent on the equipment associated with this device The associated equipment shall be set to operate within the following limits for compliance to Telecom s specifications e There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and e The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt e The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another Using this product in Switzerland This
10. The Memory Device screen appears on the display Touch Print Documents Select and print the document If the printer is using a USB connection a Select the file name of the document that you want to print b Press lt gt to start printing the document If the printer is using a Wireless connection selected models only a Select the file name of the document that you want to print b Press gt and then wait for the printer to connect to the network computer or to finish searching the network for available computers c When prompted select the name of the network computer and then touch Accept to start printing the document Notes e You may be prompted to enter a PIN if the computer requires it Enter the PIN using the keypad e To assign a computer name and a PIN to the computer see the Help for the printer software associated with your operating system Printing 40 Printing specialty documents Printing envelopes 1 Load the envelopes in the printer 2 Send the print job For Windows users a b c d With a document open click File gt Print Click Properties Preferences Options or Setup From the Paper Type list of the Print Setup tab select Plain Paper From the Paper Size list select the envelope size Note To print on a custom size envelope select Custom Size and then specify the height and width of the envelope Select an orientation Click OK to close any printer software dia
11. navigating 18 transmission report fax 98 Transmit Terminal Identification TTI setting 87 transparencies loading 33 tray loading paper 27 troubleshooting checking an unresponsive printer 135 contacting technical support 135 fax checklist 148 Service Center 135 solving basic printer problems 135 wireless network 155 troubleshooting copy scanner unit does not close 146 troubleshooting copy and scan cannot scan to computer over a network 147 copier or scanner does not respond 146 partial document or photo scans 146 poor scanned image quality 146 scan not successful 147 scanning takes too long or freezes the computer 147 troubleshooting e mail cannot attach files 148 cannot send e mail 147 troubleshooting fax cannot receive faxes 150 cannot run fax software 151 cannot send faxes 149 error messages printer control panel 152 troubleshooting jams and misfeeds paper jam in the ADF 142 paper jam in the duplex unit 141 paper jam in the printer 140 paper or specialty media 143 troubleshooting memory card cannot print from a flash drive 154 checklist 154 nothing happens when memory card is inserted 154 troubleshooting print cannot delete documents from print queue 139 computer slows down when printing 145 poor quality at the edges of page 144 slow print speed 145 streaks or lines on printed image 144 troubleshooting setup cannot print through USB 140 incorrect language appears on display 136 page does not pr
12. print OLDS sacs ne cess sew a aa aaa es UM eA aa a aai 55 Tips fOr COPYING Sn atc sy Me nn Ne Tnt Te cath abivasvaanasectes 59 Making Opies SE Po R RS NN DO Non D 59 COPYING PNOO Sisiane a aeai E EE TO ds te 60 Copying anD ard sss ess Se De a aa a E a En 60 CopyingatWo sidedidocuUmEnt sns aa a E a Sa 60 E larging Or red cing ina dess en LR ee A i ina ARARA ARRA des 61 Adj sting copy QUAI nn Ta e a en a Mn nt ti 61 Making copy TIGER OF Gar KGS sens ns nn Ed 61 Collating copies using the printer control panel snercdinsnnkisonnncukinnnocnomasinemencunamenee 62 Repeating AN IMAGE ON ONE PAJB nn 62 Copying Multiple Pages OM OME sheet near nanas te ustedes 62 Making UP CODE RER een Te neds R 63 Canceling COBY ODA SR aces pcos A En Ar ETa 64 TADS TOP SCA Nhs AREAS SAR AA ass ae ev oS Se IE ANSE MN 65 Scanning to a local or network computer in te attend dl 65 Scanning to a flash drive or memory Cal dias Re en HaneweuennS 66 Scanning photos into an editing application nuucknadourans cae Gninono Mean MN ts 66 Scanning documents into an editing application 68 Scanning directly to e mail using the printer software sn 69 Scanning to a PDEisstesssatennnntantinnt etes beanteust cadocslvectexsdsucncs dacebaana ddr nina tte 69 SCANNING FAQ rrnaenninnnnne nent nn dre RO ne aeaa oaee 70 Contents 3 Canceling SCAM ODS en anomalie 71 EAU SD TOS RO Trae eo 72 S tting pthe Diner to MAIRE RS te eae ea 72 Cheatingranve iiall contact Sa
13. 30 paper tray 27 various paper types 32 locating SSID 117 WEP key 117 WPA passphrase 117 MAC address 125 finding 125 MAC address filtering 125 Macintosh installing printer on wired network Ethernet 116 installing printer on wireless network 103 USB 112 wireless 112 Macintosh printer software using 23 maximum sending speed setting 89 memory card inserting 44 printing documents from 40 printing photos using the proof sheet 48 scanning to 66 supported types 45 memory card cannot be inserted 154 memory card slot location 11 memory card troubleshooting cannot print from a flash drive 154 checklist 154 nothing happens when memory card is inserted 154 minimum system requirements 21 multiple WEP keys 127 N N9UF Box 104 navigating menus using touch screen 18 network connection with USB 125 network overview 117 network printer installing 127 network security 118 network setup page printing 102 networking finding IP address of computer 126 finding IP address of computer Mac 126 finding IP address of printer 126 IPaddresses 126 sharing the printer with a Macintosh computer 115 sharing the printer with a Windows computer 115 no wireless network 106 noise emission levels 176 nothing happens when memory card is inserted 154 notices 175 176 177 178 181 182 183 184 185 186 187 Index 192 O on hook faxing 98 ordering paper and other supplies 15 P page does not print 138 Pages per Sheet co
14. PIN Networking 109 Switching between USB Ethernet and wireless connections Windows only You can change the way you access your printer depending on your needs The following procedures assume that you have configured your printer for one type of connection and that the printer drivers are installed on the computer See related topics on troubleshooting specific connection types if you encounter difficulties during configuration Note The printer supports one active local connection USB and one active network connection Ethernet or wireless at a time It is not possible to use both Ethernet and wireless at the same time Using the printer wirelessly Select the connection type that describes how you currently access your printer If the printer is currently set up locally using USB connection 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select Printer Home 4 Click the Settings tab 5 Click the Wireless setup utility link 6 Follow the instructions on the computer screen to set up the printer wirelessly Note There is no need to remove the USB cable connecting the printer to the computer during wireless configuration If the printer is currently set up for Ethernet 1 Unplug the Ethernet cable from the printer 2 Place the printer close to the computer you want to use to configure the printer for wireless access Note You will need to connect the pr
15. PROVIDE THE SOFTWARE PROGRAM AS IS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO TITLE NON INFRINGEMENT MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ABSENCE OF VIRUSES ALL WITH REGARD TO THE SOFTWARE PROGRAM This Agreement is to be read in conjunction with certain statutory provisions as that may be in force from time to time that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or modified If any such provisions apply then to the extent Lexmark is able Lexmark hereby limits its liability for breach of those provisions to one of the following replacement of the Software Program or reimbursement of the price paid for the Software Program 3 LICENSE GRANT Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement a Use You may Use one 1 copy of the Software Program The term Use means storing loading installing executing or displaying the Software Program If Lexmark has licensed the Software Program to you for concurrent use you must limit the number of authorized users to the number specified in your agreement with Lexmark You may not separate the components of the Software Program for use on more than one computer You agree that you will not Use the Software Program in whole or in part in any manner that has the effect of overriding modifying eli
16. THE NETWORK Most wireless networks use a DHCP server dynamic host configuration protocol built in to the wireless router to assign IP addresses to clients on the wireless network DHCP addresses are assigned when they are needed as when anew device is added to the wireless network or when it is powered on Wireless devices must send a request to the router and receive an IP address in response so they can function on the network Because the router performs many other tasks besides assigning addresses it sometimes does not respond quickly enough with an address The requesting device sometimes gives up before it receives an address Try assigning static IP addresses to the devices in your network to resolve this issue Static IP addresses cut down on the work your wireless router has to do Refer to the manual that came with your router and your operating system documentation if you are not sure how to assign static IP addresses To assign a static IP address to the printer do the following 1 Complete the wireless setup allowing the printer to receive a DHCP address from a DHCP server on the network 2 Print a network setup page to see what IP address is currently assigned to the printer 3 Open a Web browser and then type the printer IP address in the address field Press Enter The printer Web page loads Click the Configuration link Click the TCP IP link Click the Set Static IP Address link Type the IP address you want to assign to
17. View the fax history Note Touch an entry to redial the number or add the number to the Address Book How do I print a fax on both sides of the paper 1 From the home screen navigate to 2 Sided Faxes gt Fax Setup gt Fax Printing gt 2 Sided Faxes 2 Select a duplex setting e Use Button Setting Incoming faxes are printed on both sides of the paper if the 2 Sided icon on the home screen is set to On e Always lIncoming faxes are printed on both sides of the paper regardless of the 2 Sided icon setting 3 Touch Accept How do I forward a fax 1 From the home screen navigate to Fax Forward gt Fax Setup gt Ringing and Answering gt Fax Forward 2 Select Forward or Print amp Forward and then touch Accept 3 Enter the number to which you want to forward the fax and then touch Accept When you enable this option all the faxes that you receive are automatically forwarded until you disable it To disable fax forwarding return to the Fax Forward menu and then select OFF Faxing 99 Can I block faxes You can block faxes from specific numbers You can also block junk faxes and faxes from unidentified senders senders without a Caller ID This feature is helpful if you want to receive faxes automatically but want to filter the faxes that you receive 1 Turn on fax blocking a From the home screen navigate to Fax Blocking gt Fax Setup gt Fax Blocking b Touch Turn On Off c Touch ON and then touch Acc
18. a USB device is connected to a USB port 1 Click or click Start and then click Run 2 In the Start Search or Run box type devmgmt msc 3 Press Enter or click OK The Device Manager opens 4 Watch the Device Manager window while connecting a USB cable or another device to the USB port The window refreshes when Device Manager recognizes the USB connection e If there is activity on Device Manager but none of the previous solutions worked call Customer Support e Ifthereis no activity on Device Manager there may be a problem with your computer and its USB support The computer must recognize the USB connection in order for installation to work Cannot print and there is a firewall on the computer Third party non Microsoft firewalls can interfere with wireless printing If the printer and computer are configured correctly and the wireless network is working but the printer will not print wirelessly then a firewall could be the problem If there is a firewall other than the Windows firewall on the computer try one or more of the following e Update the firewall using the most recent update available from the manufacturer Refer to the documentation that came with your firewall for instructions on how to do this e If programs request firewall access when you install the printer or try to print make sure you allow those programs to run e Temporarily disable the firewall and install the wireless printer on the computer Re enable
19. and then click Hold e Ifyou want to pause all print jobs in the queue then click Pause Printer or Stop Jobs depending on your operating system Resuming print jobs For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printer folder opens 4 Right click the printer and then select Open 5 Resume the print job e If you want to resume a particular print job then right click the document name and then select Resume e If you want to resume all print jobs in the queue then click Printer and then clear the selection for Pause Printing For Macintosh users 1 From the Apple menu choose System Preferences 2 Click Print amp Fax 3 From the Printers list or pop up menu choose the printer 4 Click Open Print Queue or Set Up Printers depending on your operating system The print queue dialog appears Printing 57 5 Resume the print job e If you want to resume a particular print job then choose the document name and then click Resume e If you want to resume all print jobs in the queue then click Resume Printer or Start Jobs Canceling print jobs To cancel a print job from the printer control panel press gt To cancel a print job from the computer do the following For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click
20. certain voltage limits Notices 181 A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International Inc S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 Regulatory notices for telecommunication terminal equipment This section contains regulatory information pertaining to products that contain telecommunication terminal equipment such as facsimile Notice to users of the US telephone network FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the back of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXx If requested this number must be provided to your telephone company This equipment uses the RJ 11C Universal Service Order Code USOC jack A plug and jack used to connect this equipment to the premises wiring and telephon
21. create and download your L custom solutions J Custom solutions Solution Description Copy Copy documents or photos using pre defined copy settings Scan to E mail E mail scanned documents directly from the printer using pre defined names or contacts from the address book Scan to Fax Fax documents to recipients previously selected in the SmartSolutions Web site using pre defined settings Scan to File Windows and Macintosh Scan and save files to a previously selected computer using pre defined settings only Print a File Windows only Using the printer select document files from your computer and print them Eco Copy Copy documents or photos using settings that have positive environmental impact RSS Feed View news headlines with options to e mail the complete articles or launch them for viewing on a Windows computer Web Calendar View your own Web based calendar with an option to print the daily agenda You can select one or more of these solutions as your printer screen saver KL Using SmartSolutions 128 Solution Description Photo Viewer View photos from Web sites with options to print or send an e mail with a linkto the selected photos Cartridge Finder View information on local stores where you can purchase cartridges with an option to print or e mail cartridge information You can select one or more of these solutions as your printer screen
22. e Green means that the printer is connected to a wireless network and is ready for use Special wireless installation instructions The following instructions apply to customers outside of North America who are using a wireless broadband box Some examples of these boxes include LiveBox AliceBox N9UF Box FreeBox and Club Internet Before you begin e Make sure your box is wireless enabled and activated to work on a wireless network For more information about configuring the box to work wirelessly see the documentation that came with your box e Make sure your box is turned on and that your computer is on and connected to your wireless network Adding the printer to your wireless network 1 Set up your printer for wireless networking using the setup instructions provided Stop when you are prompted to select a network 2 If there is an association registration button on the back of your box press it before selecting a network Note After pressing the association registration button you have five minutes to complete the printer installation 3 Return to the computer screen From the list that appears in the Choose your wireless network dialog select your network and then click Continue Networking 104 If your wireless network does not appear in the list a Select Unlisted Network and then click Continue b Enter the details about your wireless network Note Your WEP WPA or WPA2 key may be obtained from the botto
23. e If you are copying a one sided document then touch 1 Sided to 2 Sided e If you are copying a two sided document then touch 2 Sided to 2 Sided 5 Press to save the first page of the document to the printer memory 6 Follow the instructions on the display Making a duplex copy manually 1 Load paper 2 Load an original document faceup into the ADF or facedown on the scanner glass 3 From the home screen touch Copy 4 Press D to print on one side of the paper 5 Load the next page of the document e If you are copying a one sided document then load the next page faceup into the ADF or facedown on the scanner glass e If you are copying a two sided document then flip the original document and then reload it faceup into the ADF or facedown on the scanner glass Copying 63 6 Remove the paper from the paper exit tray and then reload the paper to print the other side of the document 7 Press lt gt Canceling copy jobs To cancel a copy job press 3 Scanning stops and the printer returns to the previous menu Copying 64 Scanning Scanner glass Use the scanner glass for single pages small items such as Use the ADF for multiple page documents postcards or photos transparencies photo paper or thin Note The ADF is available only on selected models If you media such as magazine clippings purchased a printer without an ADF then load original documents or photos on the scanner glass
24. folder from the list 3 Select Printer Home 4 Click the Settings tab 5 Click Wireless setup utility link 6 Follow the instructions on the computer screen Note Windows Vista computers may need to be reconnected to the ad hoc network after restarting For Macintosh users 1 From the Finder desktop double click the printer folder 2 Double click Wireless Setup Assistant 3 Follow the instructions on the computer screen Configuring the printer wirelessly using WPS Wi Fi Protected Setup Wi Fi Protected Setup WPS is a method of configuring computers and printers on a secure wireless network WPS is faster than manual configuration and it reduces typing errors when new devices are added to a wireless network The SSID and WPA passphrase are automatically detected and configured for you The printer supports WPS and can be configured for wireless access using WPS In order to use WPS to configure the printer the wireless router must also support WPS If you want to use WPS to set up your printer then insert the CD and follow the instructions on the computer screen Notes e To use WPS to configure the printer wirelessly all of the devices on your wireless network must support WPS If any device on your network does not support WPS then you must type the SSID and security information when prompted e Ifyou are using the PIN method to add your printer using WPS make sure you type all eight digits when you are asked to enter your
25. line Each telephone number has a designated ring pattern a single ring a double ring a triple ring The different ring patterns let you know what telephone number was dialed and what device you should use to answer the call Assign one of your telephone numbers to the printer as the fax number and then set the printer to answer the ring pattern of that number If the pattern is set incorrectly then the printer rings but it never receives the fax To set the ring pattern in the printer 1 From the home screen navigate to Ring Pattern gt Fax Setup gt Ringing and Answering gt Ring Pattern 2 Touch the correct ring pattern for the printer and then touch Accept Distinctive Ring is also called Ident a Call Smart Ring Teen Ring RingMaster and IdentaRing How can I check the dial tone A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line If you encounter problems sending and receiving faxes then make sure you can hear a dial tone on the line and through the printer Make sure the telephone line and the wall jack are working 1 Plug an analog telephone into the wall jack 2 Listen for a dial tone through the telephone handset If you hear a dial tone then the telephone line and the wall jack are working If you do not hear a dial tone plug the analog telephone into a second wall jack and then listen for a dial tone If you hear a dial tone then th
26. mail to up to 30 recipients 8 Touch Send Canceling an e mail To cancel an e mail press 2 E mailing 76 Faxing A CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the power supply cord or telephone during a lightning storm Setting up the printer to fax Scenario 1 Standard telephone line Setup 1 Printer is connected to a dedicated fax line LIN To connect Connect the cable from the wall jack to the port of the printer Tips for this setup e You can set the printer to receive faxes automatically Auto Answer On or manually Auto Answer Off e If you want to receive faxes automatically Auto Answer On then set the printer to pick up on any number of rings that you want Faxing 77 Setup 2 Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect 1 Connect the cable from the wall jack to the port of the printer 2 Remove the protective plug from the a port of the printer and then connect the answering machine to the port Connected to different wall jacks To connect Connect the cable from the wall jack to the port of the printer Faxing 78 Tips for this setup e Ifyou have only one telephone number on your line then you need to set the printer to receive faxes automatically Auto Answer On e Set the p
27. not be able to receive your fax You can fix this by enabling Auto Fax Conversion but the automatic conversion may result in an unreadable fax especially if the original document is already blurred Choose a fax quality that best suits the capacity of the receiving fax machine and the quality of the original document Quality Black resolution Color resolution Standard 200 x 100 200 x 200 Fine 200 x 200 200 x 200 Faxing 97 Black resolution Color resolution Superfine 300 x 300 200 x 200 Ultrafine 300 x 300 half toned 200 x 200 To set the quality of the fax 1 From the home screen navigate to fax Quality Fax gt More Options gt Quality 2 Select a resolution and then touch Accept How do I send a fax at a scheduled time 1 From the home screen touch Fax 2 Enter a fax number or touch Address Book to import a contact 3 Navigate to Schedule a Fax More Options gt Schedule a Fax 4 Enter the time you want to send the fax and then touch Accept 5 Touch to save the scheduled fax The printer sends the fax at the designated time Do not turn off the printer or unplug it from the telephone line before the scheduled time How do I send a fax using a phone calling card 1 From the home screen navigate to Dialtone Fax gt More Options gt Dialtone You should hear the dial tone of the telephone line 2 Enter the calling card information and then when you are connected to the te
28. of the network and the limitations of the access point REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal from your access point will pass through most objects Most walls floors furniture and other objects will not block the wireless signal However there are materials that are too dense for the signal to pass through Objects containing metal and concrete can block the signal Arrange your printer and access point so that the signal is not blocked by such objects Networking 122 REMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal on your network These sources of interference can cause printing issues that seem to come and go Turn off potential sources of interference where possible Avoid using microwaves and cordless phones when printing over your wireless network If another wireless network is operating in the vicinity change the wireless channel on the access point Do not place your access point on a printer or other electronic device Such devices can also interfere with the wireless signal ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when the wireless signal is able to pass through an object it is slightly weakened If it passes through too many objects it can be significantly weakened All objects absorb part of the wireless signal when it passes through them and certain types of objects absorb enough to cause communications pro
29. the Paper Size pop up menu choose a size that matches the size of the label sheet If no paper size matches the label sheet size then set a custom size Select an orientation and then click OK From the print options pop up menu choose Quality amp Media e From the Paper Type pop up menu choose Card Stock e From the Print Quality menu choose a print quality other than Quick Print Click Print Tips on loading label sheets e Make sure the top of the label sheet feeds into the printer first e Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet e Make sure the paper guide or paper guides rest against the edges of the label sheet e Use full label sheets Partial sheets with areas exposed by missing labels may cause labels to peel off during printing resulting in a paper jam Printing on custom size paper Before beginning these instructions load the custom size paper in the printer For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 From the Paper Size list of the Print Setup tab select Custom Size The Define Custom Paper Size dialog appears N OQ wu A Set the paper size Select the measurement units to use inches or millimeters Click OK to close any printer software dialogs Click OK or Print Printing 42 For Macintosh users 1 2 3 4 5 6 With a document open choose File g
30. the printer and have it ready when you contact support so that they may serve you e Driver downloads faster Live chatsdpport e Machine Type number e E mail support Serial number e Date purchased e Store where purchased About your printer 10 What are you looking for Find it here Telephone support In the US call us at 1 800 332 4120 Monday Friday 8 00 AM 11 00 PM ET Saturday Noon 6 00 PM ET Support telephone numbers and hours of operation for your region or country can be found on the Support Web site support lexmark com or on the printed warranty that came with your printer Warranty information Warranty information varies by country or region e In the US See the Statement of Limited Warranty included with this printer or at support lexmark com Rest of the world See the printed warranty that came with your printer Understanding the parts of the printer Use the 1 Automatic Document Feeder ADF tray Load original documents in the ADF Recommended for scanning copying or faxing multiple page documents Note Do not load postcards photos small items or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 _ ADF output tray Hold documents as they exit from the ADF 3 Wi Fi indicator Check wireless status 4 Memory card slot Insert amemory card 5 PictBridge and USB port Connect a PictBridge ena
31. the printer in the IP Address field N QAU A Click the Submit button The Submitting Selection message appears Confirm that the IP address is updated by typing the static IP address in the browser address field and checking to see if the printer Web page reloads CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER Some wireless routers have documented defects that were identified and resolved by the manufacturers Visit the company Web site of the router manufacturer Check for firmware updates and other advice from the manufacturer Check the manual that came with your wireless router if you are not sure how to reach the manufacturer Web site Troubleshooting 172 CHECK FOR WIRELESS ADAPTER UPDATES If you are having trouble printing from one particular computer check the Web site of the manufacturer of the network adapter card in that computer It is possible that there is an updated driver available that could resolve the issue CHANGE ALL NETWORK DEVICES TO THE SAME TYPE While it is possible to successfully mix 802 11b 802 11g and 802 11n devices on the same wireless network the faster devices will sometimes prevent the slower devices from communicating Wireless devices are designed to wait for a gap in wireless network communications before attempting to send information If newer faster devices are constantly using the wireless network then older slower devices will not have a chance to send data Try only turning on
32. then launch the CD manually a Click or click Start and then click Run b In the Start Search or Run box type D setup exe where Dis the letter of your CD or DVD drive 3 Follow the instructions on the Welcome screen to set up the printer For Macintosh users 1 Close all open software applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click Install 4 Follow the instructions on the installation dialog to set up the printer Installing the printer on other computers Once the printer is set up on the wireless network it can be accessed wirelessly by any other computer on the network However you will need to install the printer driver on every computer that will access it You do not need to configure the printer again although you will need to run the setup software on each computer to install the driver For Windows users 1 Close all open software programs 2 Insert the installation software CD If the Welcome screen does not appear after a minute then launch the CD manually a Click or click Start and then click Run b In the Start Search or Run box type D setup exe where Dis the letter of your CD or DVD drive 3 Follow the instructions on the computer screen for installing a configured printer on a new computer For Macintosh users 1 Close all open software applications 2 Insert the installation s
33. then try another USB port on the computer You may have connected to a defective port Maxe sure THE USB PORT Is ENABLED IN WinDows 1 Click or click Start and then click Run 2 In the Start Search or Run box type devmgmt msc 3 Press Enter or click OK The Device Manager opens 4 Click the plus sign beside Universal Serial Bus controllers If USB Host Controller and USB Root Hub are listed then the USB port is enabled For more information see the computer documentation REMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting e Paper jam in the printer on page 140 e Paper jam in the duplex unit on page 141 e Paper jam in the ADF selected models only on page 142 e Paper or specialty media misfeeds on page 143 Paper jam in the printer Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams Troubleshooting 140 1 Press to turn off the printer 2 Check the paper tray or lift the scanner unit to check for jammed paper 3 Firmly grasp the paper and then gently pull it out Note Be careful not to tear the paper while removing it 4 Press to turn the printer back on Paper jam in the duplex unit Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams 1 Push down the duplex latches and pull out the duplex unit CAUTION POTENTIAL INJURY Th
34. turned off on the receiving fax machine e Verify the number andthenresend the fax e Set the printer to redial Note Depending on your country or region there may be a limit on the number of redial attempts regardless of the redial settings that you set in your printer e Schedule to resend the fax at a later time No Caller ID Call Stopped Your printer stopped the call because the incoming fax has no sender information You may have chosen to block faxes with no Caller ID or faxes without Caller IDs are not allowed in your country or region Disable Block No ID Troubleshooting 153 To troubleshoot error messages in the fax software click Help to view the help information for the fax software Memory card troubleshooting e Memory card troubleshooting checklist on page 154 e Nothing happens when a memory card is inserted on page 154 e Cannot print documents from a memory card or flash drive on page 154 e Photos do not transfer from a memory card across a wireless network on page 155 Memory card troubleshooting checklist Before you troubleshoot use the following checklist to solve most memory card problems e Make sure that the memory card you are using can be used in the printer e Make sure the memory card is not damaged e Make sure memory card contains supported file types Nothing happens when a memory card is inserted If the Memory card troubleshooting checkl
35. you may see the Communication not available message on your computer screen when you attempt to print wirelessly This can occur if the laptop hard drive has powered down If you see this message wait a few seconds and then try to print again The laptop and printer require a few seconds to power up again and reattach to the wireless network If you see this message again after you have waited long enough for the printer and the laptop to attach to the network there may be a problem with your wireless network Make sure that the laptop and printer have both received IP addresses For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type cmd 3 Press Enter or click OK The Command Prompt window opens 4 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 For Macintosh users 1 From the Apple menu choose About This Mac 2 Click More Info 3 From the Contents pane choose Network 4 If you are connected over a wireless network choose AirPort from the Active Services list How to locate a printer IP address e You can locate the printer IP address by viewing the printer network setup page If the printer and or the laptop does not have an IP address or if either has an address of 169 254 x y where x and y are any two numbers between 0 and 255 1 Turn off the device that does not have a valid IP addres
36. your wireless network is not using security then you will not have a security key Using a wireless network with no security is not recommended because it can allow intruders to use your network resources without your consent MOVE THE COMPUTER AND OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT WIRELESS ROUTER The possible distance between devices in 802 11b or 802 11g networks is 300 feet while the wireless network range potentially doubles in 802 11n networks The range of your wireless network depends on many factors including the abilities of your router and network adapters If you are having trouble printing try placing the computer and printer no more than 100 feet apart You can find the strength of the network signal on the printer network setup page CHeck MAC appress If your network uses MAC address filtering make sure that you include the MAC address of the printer in the MAC address filter list This will allow the printer to operate on the network Wi Fi indicator light is blinking orange during installation When the Wi Fi indicator light is blinking orange it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured The printer may be unable to join the network because of interference its distance from the wireless access point wireless router or until its settings are changed These are possible solutions Try one or more of the following MAK
37. 23 3 Compare the SSID of the computer and SSID of the printer If the SSIDs are the same then the computer and the printer are connected to the same wireless network If the SSIDs are not the same then run the utility again to set up the printer on the wireless network used by the computer For Macintosh users with an AirPort base station In Mac OS X version 10 5 1 From the Apple menu choose System Preferences 2 Click Network 3 Click AirPort The SSID of the network the computer is connected to is displayed in the Network Name pop up menu 4 Write down the SSID In Mac OS X version 10 4 and earlier 1 From the Finder desktop choose Go gt Applications 2 From the Applications folder double click Internet Connect 3 From the toolbar click AirPort The SSID of the network the computer is connected to is displayed in the Network pop up menu 4 Write down the SSID For Macintosh users with a wireless access point 1 Type the IP address of the wireless access point in the address field of your Web browser and continue to step 2 If you do not know the IP address of the wireless access point then do the following a From the Apple menu choose System Preferences b Click Network c Click AirPort d Click TCP IP or click Advanced and then click TCP IP 2 Type your user name and password when prompted 3 Click OK 4 On the main page click Wireless or another selection where settings are stored The SSID will be displayed 5 W
38. 7 e Cannot attach files on page 148 Cannot send e mail CHECK YOUR E MAIL CONFIGURATION SETTINGS Make sure you have correctly completed the e mail setup and successfully configured an SMTP server Troubleshooting 147 CHECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network Your network must be connected to the Internet for the printer to communicate with the SMTP server CHECK YOUR PROXY CONFIGURATION Your proxy server configuration should allow SMTP server connections For help with your proxy server or SMTP settings contact your system support person MAKE SURE TO ENTER A VALID RECIPIENT E MAIL ADDRESS MAKE SURE THE RECIPIENT MAILBOX IS NOT FULL This causes e mail to bounce back to your inbox Cannot attach files SELECT A SUPPORTED FILE TYPE JPEG or PDF MAKE SURE THE FILE SIZE IS NOT TOO LARGE Fax troubleshooting e Fax troubleshooting checklist on page 148 e Cannot send faxes on page 149 e Cannot receive faxes on page 150 e Cannot run the fax software on page 151 e Fax error messages on the printer control panel on page 152 For detailed descriptions of common terms and tasks see the following e Setting up the printer to fax on page 77 e Faxing FAQ on page 94 Fax troubleshooting checklist If you encounter problems sending and receiving faxes then check the connection first 1 Check for a dial tone on the telephone
39. A2 No Security It is not recommended to use no security at all on a home wireless network Using no security means that anyone within range of your wireless network can use your network resources including Internet access if your wireless network is connected to the Internet The range of your wireless network may extend far beyond the walls of your home allowing access to your network from the street or from your neighbors homes WEP WEP Wired Equivalent Privacy is the most basic and the weakest type of wireless security WEP security relies ona series of characters called the WEP key Every device on the wireless network must use the same WEP key WEP security can be used on both ad hoc and infrastructure networks A valid WEP key has e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers punctuation and symbols found on a keyboard WPA WPA2 WPA Wi Fi Protected Access and WPA2 Wi Fi Protected Access 2 offer stronger wireless network security than WEP WPA and WPA2 are similar types of security WPA2 uses amore complex encryption method and is more secure than WPA Both WPA and WPA2 use a series of characters called the WPA pre shared key or passphrase to protect wireless networks from unauthorized access A valid WPA passphrase has e From 8 to 63 ASCII characters ASCII characters in a WPA passphrase are cas
40. AGE USING THE PRINTER MENUS 1 From the home screen navigate to Use Factory Defaults gt Use Factory Defaults 2 Touch Yes The printer resets and starts the initial printer setup 3 Complete the initial printer setup Printhead errors If the Before you troubleshoot checklist does not solve the problem then try the following REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch 2 Remove the printhead Warning Potential Damage Do not touch the printhead nozzles Troubleshooting 136 3 Wipe the printhead contacts using a clean lint free cloth 4 Reinsert the printhead and then close the latch until it clicks 5 Close the printer Note If removing and reinserting the printhead does not resolve the error then contact technical support Software did not install If you encountered problems while installing or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job then try removing and reinstalling the software Before you reinstall the software do the following MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of th
41. Computer Scan gt Scan to Computer Scanning 66 3 Touch USB Connected Computer or the name of a network computer The local or network computer is the destination that will receive the scan Notes e You may be prompted to enter a PIN if the computer requires it Enter the PIN using the keypad e Toassign a computer name and a PIN to the computer see the Help for the printer software associated with your operating system 4 Wait until the printer has finished downloading the list of scan applications available on the selected computer 5 Select an application and then touch Accept 6 Select the resolution quality and the original image size Touch Accept each time you make a selection 7 Press lt gt to start scanning The scan is complete when the application you selected in step 5 opens on the destination computer and the scan appears within the application as a new file Using the printer software For Windows users 1 Load a photo or photos facedown on the scanner glass 2 Click or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Select Printer Home 5 Choose your printer from the printer drop down list 6 Click Photo e If you want to scan a single photo or multiple photos as a single image then select Single photo e Ifyou want to scan multiple photos at once and save them as separate images then select Split into individual photos Note Allow at le
42. Connect the cable from the wall jack to the port of the printer 2 Remove the protective plug from the f port of the printer and then connect the telephone to the port Scenario 5 Country specific setup Different countries have different types of telephone wall jacks The most common wall jack is the Registered Jack 11 RJ 11 the standard adopted by most countries You need to have an RJ 11 plug or a telephone cable that has an RJ 11 connector so you can connect a device to an RJ 11 wall jack The fax ports on the back of the printer and the telephone cable that comes with the printer have RJ 11 connectors If you have a different type of connector in your country or region then you may need to use an RJ 11 adapter Faxing 83 Connecting the printer to a non RJ 11 wall jack To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the RJ 11 adapter and then connect the adapter to the wall jack 3 If you want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the wall jack Notes e Do not remove the wrap plug from the J port of the printer e The printer may not come with an RJ 11 adapter in your country or region Faxing 84 If the additional device telephone or answering machine has an RJ 11 connector then you can remove the wrap plug a
43. E SCANNER GLASS AND IN THE CORRECT CORNER SELECT A PAPER SIZE FROM THE PRINTER SOFTWARE THAT MATCHES THE LOADED PAPER Troubleshooting 146 MAKE SURE THE ORIGINAL SIZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING Scan was not successful If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with a USB symbol Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port RESTART THE COMPUTER Scanning takes too long or freezes the computer If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CLOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED USE A LOWER SCANNING RESOLUTION Cannot scan to a computer over a network If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER E mail troubleshooting e Cannot send e mail on page 14
44. E SURE THE ACCESS POINT IS ON Check the access point and if necessary turn it on Move YOUR ACCESS POINT TO MINIMIZE INTERFERENCE There may be temporary interference from other devices such as microwave ovens or other appliances cordless phones baby monitors and security system cameras Make sure your access point is not positioned too closely to these devices Troubleshooting 164 MOVE THE COMPUTER AND OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT WIRELESS ROUTER The possible distance between devices in 802 11b or 802 11g networks is 300 feet while the wireless network range potentially doubles in 802 11n networks The range of your wireless network depends on many factors including the abilities of your router and network adapters If you are having trouble printing try placing the computer and printer no more than 100 feet apart You can find the signal strength of the network on the network setup page Cxeck your WEP key or WPA PASSPHRASE A WEP key or WPA passphrase is like a password All devices on a WEP secured wireless network must share the same WEP key and all devices on a WPA secured wireless network must share the same WPA passphrase Note Make sure you copy it exactly including any capital letters and store it in a safe place for future reference If you are using WEP security A valid WEP key is e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e Exactly 5 or 13 A
45. E USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with a USB symbol Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port REMOVE AND REINSTALL THE PRINTER SOFTWARE Troubleshooting 138 Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges see Replacing ink cartridges on page 14 for more information If the cartridges do not seem to fit make sure the printhead is properly seated and then try installing the cartridges again 2 Load plain paper 3 From the home screen of the printer control panel navigate to Deep Clean Printhead i gt More Options gt Deep Clean Printhead A cleaning page prints 4 Navigate toAlign Printer a gt More Options gt Align Printer An alignment page prints Note Do not remove the alignment page until printing is finished Printer is busy or does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If th
46. Electronic Equipment WEEE directive Notices 176 The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Product disposal Do notdispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options Battery notice This product contains Perchlorate material Special handling may apply For more information go to http www dtsc ca gov hazardouswaste perchlorate ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a Start up screen is certified to comply with Environmental Protection Agency EPA ENERGY STAR requirements as configured when shipped by Lexmark ENERGY STAR Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Description Power consumption Watts Printing The product is generating hard copy output from electronic inputs 21 Copying The product is generating hard copy output from hard copy original 13 documents Scanning The product is scanning hard copy documents 11 Ready The product is waiting for a p
47. History import a contact from the fax history e New Entry add a new contact d Touch Accept to save the entry every time you import a contact or add a contact Sending faxes ADF Scanner glass Use the scanner glass for single pages small items such as Use the ADF for multiple page documents postcards or photos transparencies photo paper or thin Note The ADF is available only on selected models If you media such as magazine clippings purchased a printer without an ADF load original documents or photos on the scanner glass Faxing 91 Tips for sending faxes Before you send a fax e Make sure that the printer is on and connected to a working telephone DSL or VoIP line The line is working if you hear a dial tone e Load an original document faceup into the ADF or facedown on the scanner glass e When using the ADF adjust the paper guide on the ADF to the width of the original document e When using the scanner glass close the scanner lid to avoid dark edges on the scanned image Sending faxes using the printer control panel 1 From the home screen touch Fax 2 Send the fax To send a fax to a single recipient a Enter a fax number or touch Address Book or History to import a contact b Touch to start the fax job To send a fax to multiple recipients broadcast fax a Touch Fax To Multiple and then touch Add a Number b Enter a fax number or touch Address Book or History
48. I improve wireless signal strength Acommon reason wireless printers fail to communicate over a network is poor wireless signal quality If the signal is too weak too distorted or blocked by an object it cannot carry information between the access point and the printer To determine if the printer is receiving a strong signal from the access point print a network setup page The Quality field indicates the relative strength of the wireless signal the printer is receiving Drops in signal strength can be intermittent however and although the signal quality appears high it may drop during certain conditions If you think signal strength is a problem between your access point and the printer try one or more of the following Notes e The solutions below are for infrastructure networks If you are using an ad hoc network adjust the computer when the solution suggests adjusting the access point e Ad hoc networks have a much shorter range than infrastructure networks Try moving the printer closer to the computer if they seem to have trouble communicating MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT WIRELESS ROUTER If the printer is too far away from the access point it will not be able to communicate with other devices on the network For most indoor wireless networks the maximum distance between the access point and the printer is approximately 100 feet 30 meters This distance could be longer or shorter depending upon the layout
49. LEASE READ CAREFULLY BY USING THIS PRODUCT YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THESE LICENSE AGREEMENTS IF YOU DO NOT AGREE WITH THE TERMS OF THESE LICENSE AGREEMENTS PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID IF YOU ARE INSTALLING THIS PRODUCT FOR USE BY OTHER PARTIES YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF THESE TERMS CARTRIDGE LICENSE AGREEMENT agree that the patented print cartridge s shipped with this printing device are sold subject to the following license agreement The patented print cartridge s contained inside is are licensed for a single use only and is are designed to stop working after delivering a fixed amount of ink A variable amount of ink will remain in the cartridge when replacement is required After this single use the license to use the print cartridge terminates and the used cartridge must be returned only to Lexmark for remanufacturing refilling or recycling If I buy another cartridge in the future that is sold subject to the above terms accept such terms as to that cartridge If you do not accept the terms of this single use license agreement return this product in its original packaging to your point of purchase A replacement cartridge sold without these terms is available at www lexmark com LEXMARK SOFTWARE LICENSE AGREEMENT This Software License Agreement License Agreement is a legal agreement between y
50. LEXMARK Lexmark Pro900 Series User s Guide May 2009 www lexmark com Machine type s 4444 Model s 301 30E Contents Safety information 000000000000000000000000000000000000000000000000000000000 7 About your printer ss 8 Thank you for choosing this DAS nee esse da easeRaRAneEs 8 Minimizing your printer s environmental Impact 8 Finding information about the PMI INL IIe ssn ss nono 9 Understanding the parts of the ANIL T jsczsssssnvsncsssssasinasinastesceasenavsounsianedesssccavsdavisesviaveassohvapanssiassbivsniensninrunaiieinan 11 Ordering and replacing SUPPIIeS 13 Ordering ink cartii A SS sss snxosassnovvbavedeonconnoonsscuvoostnavvanbnssncosseanoviecdodonisovvonadouxvanvoibvanosoisipaond someedohads ARARE 13 Using genuine Lexmark ink cartridges nn 13 Replacing ink Cartrid GES sen aussi 14 Ordering paper and other SUppIIBSS se tement nome 15 R cycling LOS POUSER nn me ee 15 Using the printer control panel buttons and menus 16 Using theprintef control paneluri nn RR a 16 Understanding the alelia tse alge 9 Reeve eertottn teeter marten tn snrrerer anne near tve i tty ni iiri i eo oina T i Tn nie eaten 17 Navigating menus using the touch screen 18 Changing the Power SET UIM QUES nn enr ea tinis 19 Saving paper and energy with Eco Mode nine 20 Resetting to factory SSI ntm leon nains 20 Using the printer software ss 21
51. Minimum system FEGUIFEIM ENTS seccschcscscccescscscsdscschaheveascsecsaacccsazdesscasanssuedseaseuecueausditccasedebsasscosadenasastes avenchivascassaseseatoceds 21 Using the Windows printer SOWIE ne pais iidtaanrasenntiaaint 21 Using the Macintosh printer software nn 23 Finding and installing optional softWare sesssssssssssssseeeeeeeessssssssssssnsssssssssssssseeeeeeeenssssssssssssssensssnsssstereeereeeessssssss 24 Updating the printer software Windows Only sssssssssssssssssssssesseeeeeeeererssssssssssssssssrererrsereesenssssstrererrereesssssssss 25 Reinstalling the printer SOT CWE S szcieesissssdesscasvcorszscstesaverenanszssssesstenvanovtensiven erteeninns emer ene arene inten 25 Loading paper and original documents 27 L a ding thepaper Ad nacanusmmanaiunmmdamammelnmenemiedns 27 Loading envelopes or photo paper nr 30 Loading v rious pap r pes nana nee ennNs non am oedema tee 32 Contents 2 Saving paper default settings ses 35 Loading original documents on the scanner glass sise sen ads 36 Loading original documents into the ADR sin tn inenanin one Rides 36 TAPS LS LS LE LA Le PR TR NN ARE E E ATE 37 Printing basic CIO CUISINES nn nan nn in ei atta EAE ed nates debe Ea NE R Eas 37 Printing specialty AO CUISINES sess tsetse cscs acess ensseasd nn i e a 41 Working with PHOS Es one SEE TRE 44 Printing from a Bluetooth enabled device 49 Printing on both sides of the paper duplekiid ns 53 Managing
52. OK The printer folder opens 4 Right click the printer and then select Open 5 Cancel the print job e If you want to cancel a particular print job then right click the document name and then select Cancel e Ifyou want to cancel all print jobs in the queue then click Printer gt Cancel All Documents For Macintosh users 1 Click the printer icon on the Dock 2 From the print queue dialog choose the job you want to cancel and then click Delete Printing 58 Copying Use the scanner glass for single pages small items such as Use the ADF for multiple page documents postcards or photos transparencies photo paper or thin Note The ADF is available only on selected models If you media such as magazine clippings purchased a printer without an ADF then load original documents or photos on the scanner glass Tips for copying e When using the ADF adjust the paper guide on the ADF to the width of the original document e When using the scanner glass close the scanner lid to avoid dark edges on the scanned image e Donot load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass Making copies 1 Load paper 2 Load an original document faceup into the ADF or facedown on the scanner glass Note From the home screen you can press gt to print one copy of the original document using the default sett
53. OR REVENUES LOST SAVINGS INTERRUPTION OF USE OR ANY LOSS OF INACCURACY IN OR DAMAGE TO DATA OR RECORDS FOR CLAIMS OF THIRD PARTIES OR DAMAGE TO REAL OR TANGIBLE PROPERTY FOR LOSS OF PRIVACY ARISING OUT ORIN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS LICENSE AGREEMENT REGARDLESS OF THE NATURE OF THE CLAIM INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT TORT INCLUDING NEGLIGENCE OR STRICT LIABILITY AND EVEN IF LEXMARK OR ITS SUPPLIERS AFFILIATES OR REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY YOU BASED ON A THIRD PARTY CLAIM EXCEPT TO THE EXTENT THIS EXCLUSION OF DAMAGES IS DETERMINED LEGALLY INVALID THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE TERM This License Agreement is effective unless terminated or rejected You may reject or terminate this license at any time by destroying all copies of the Software Program together with all modifications documentation and merged portions in any form or as otherwise described herein Lexmark may terminate your license upon notice if you fail to comply with any of the terms of this License Agreement Upon such termination you agree to destroy all copies of the Software Program together with all modifications documentation and merged portions in any form TAXES You agree that you are responsible for paym
54. PER GUIDES TO FIT THE LOADED PAPER Troubleshooting 143 Print troubleshooting e Poor quality at the edges of the page on page 144 e Streaks or lines on printed image on page 144 e Print speed is slow on page 145 e Computer slows down when printing on page 145 Poor quality at the edges of the page If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature use these minimum print margin settings e Left and right margins 6 35 mm 0 25 in for letter size paper 3 37 mm 0 133 in for all paper sizes except letter e Top margin 1 7 mm 0 067 in e Bottom margin 12 7 mm 0 5 in SELECT THE BORDERLESS PRINT FEATURE For Windows users 1 With a document or photo open click File Print 2 Click Properties Preferences Options or Setup 3 From the Paper Options section of the Print Setup tab select Borderless For Macintosh users With a document or photo open choose File gt Print From the Printer pop up menu choose the printer If necessary click Advanced From the print options pop up menu choose Paper Handling From the Destination Paper Size section select Scale to fit paper size a uu BB WN From the Paper Size pop up menu choose a paper size that has Borderless in the name For example if you are printing on a 4 x 6 photo card then c
55. SCII characters ASCII characters are letters numbers and symbols found on a keyboard If you are using WPA security A valid WPA passphrase is e From 8 to 63 ASCII characters ASCII characters in a WPA passphrase are case sensitive or e Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 If your wireless network is not using security then you will not have a security key Using a wireless network with no security is not recommended because it can allow intruders to use your network resources without your consent CHeck MAC appress If your network uses MAC address filtering make sure that you include the MAC address of the printer in the MAC address filter list This will allow the printer to operate on the network For more information see How do find the MAC address on page 125 PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING For Windows users 1 If you do not already know it find the IP address of the access point a Click or click Start and then click Run b Inthe Start Search or Run box type cmd c Press Enter or click OK The Command Prompt window opens d Type ipconfig and then press Enter e The Default Gateway entry is typically the wireless access point e The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 Troubleshooting 165 2 Ping the access point a Click or click Start and then click Run b Inthe Star
56. Troubleshooting 162 SELECT THE WIRELESS PRINTER You may need to select the wireless printer from your computer to use the printer wirelessly 1 2 3 6 Click or click Start and then click Run In the Start Search or Run box type control printers Press Enter or click OK The printer folder opens Right click the printer in the folder with the matching name and model number followed by Network Select Use Printer Online from the menu Close the Printers or Printers and Faxes window and try printing again SELECT THE WIRELESS PORT If you have previously set up your printer as a locally attached printer then you may need to select the wireless printer to use the printer wirelessly 1 2 N OO UW A 8 Click or click Start and then click Run In the Start Search or Run box type control printers Press Enter or click OK The printer folder opens Right click the printer and then select Properties from the menu Click the Ports tab Locate the selected port The selected port has a check beside it in the Port column If the Description column of the selected port indicates that it is a USB port scroll through the list and select the port with Printer Port in the Description column Check the printer model in the Printer column to make sure you select the right printer port Click OK and then try to print again Wi Fi indicator light is still orange When the Wi Fi indicator light is orange i
57. UTER AND OR PRINTER CLOSER TO THE WIRELESS ROUTER The range of your wireless network depends on many factors including the abilities of your router and network adapters If you are having trouble printing try placing the computer and printer no more than 100 feet apart CHECK THE WIRELESS SIGNAL QUALITY Print the network setup page and check the signal quality If the signal quality is listed as good or excellent then another factor is causing the problem CHECK YOUR ADVANCED SECURITY SETTINGS e If you are using MAC address filtering to limit access to your wireless network then you must add the printer MAC address to the list of addresses allowed to connect to the wireless access point e Ifyou set the wireless access point to issue a limited number of IP addresses then you must change this so that the printer can be added Note If you do not know how to make these changes then see the documentation that came with the wireless router or contact the person who set up your wireless network MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR WIRELESS ACCESS POINT WIRELESS ROUTER e See if you have access to the Internet by opening your Web browser and accessing any site e If there are other computers or resources on your wireless network then check to see if you can access them from your computer MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK If the printer is not on the same wireless network as
58. VoIP 81 Fax Setup Wizard 88 fax troubleshooting cannot receive faxes 150 cannot run fax software 151 cannot send faxes 149 error messages printer control panel 152 fax troubleshooting checklist 148 faxing Address Book 90 91 blocking 100 calling card using 98 configuring settings 89 confirmation page 98 dial prefix 95 distinctive ring 96 duplex 99 fax quality 97 forwarding 99 pick upon 95 receiving automatically 93 receiving manually 94 rings 95 scheduling 98 sending a broadcast fax immediately 92 sending using the printer control panel 92 setting sender information 87 setup 94 tips receiving 93 tips sending 92 two sided 99 using the computer 92 faxing tips receiving faxes automatically 93 receiving faxes manually 94 FCC notices 175 182 185 file types supported 45 finding information 9 MAC address 125 publications 9 Web site 9 finding IP address of computer Mac 126 firewall on computer 158 flash drive inserting 44 printing documents from 40 printing photos using the proof sheet 48 scanning to 66 forwarding faxes 99 France special wireless setup instructions 104 FreeBox 104 G glossy paper loading 32 greeting cards loading 32 Group Dial setting up 90 91 H home screen icons 17 icons home screen 17 printer control panel 16 ID Card Copy 128 ID cards copying 60 improving scan quality 70 Index 191 incorrect language appears on display 136 index cards loading 32 information
59. Windows documentation for instructions on enabling File and Print Sharing b Install the printer software on all computers that will print to the printer 2 Identify the printer a On the computer that is attached to the printer do one of the following 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printer folder opens b Right click the name of your printer c Click Sharing d From the Sharing tab select Share this printer or Shared as and then assign a distinctive name e Click OK Locate the printer from the remote computer Note The remote computer is the one that is not attached to the printer a Doone of the following 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printer folder opens Right click the name of your printer Click Properties Click the Ports tab and then click Add Port Select Local Port and then click New Port Type the Universal Naming Convention UNC Port name which consists of the server name and the distinctive printer name that was specified in step 2 on page 114 The name should bein the form server printer D Sn Networking 114 Click OK h Click Close on the Printer Ports dialog Q i Make sure the new port is selected on the Ports tab and then click Apply The new port is listed with the printer name
60. a specific device on a network Routers with security capabilities may allow filtering of MAC addresses on networks This allows a managed list of devices to access the network identified by their MAC addresses MAC address filtering can help prevent access on the network from unwanted devices such as from intruders on a wireless network MAC address filtering can also prevent legitimate access if you forget to add a new device to the router s list of allowed addresses If your network uses MAC address filtering be sure to add the MAC address of the printer to the list of allowed devices How do I find the MAC address Most network equipment has a unique hardware identification number to distinguish it from other devices on the network This is called the Media Access Control MAC address When installing the printer on a network make sure you select the printer with the correct MAC address The MAC address label is located inside the printer AL ei Networking 125 The MAC address of the internal print server is a series of letters and numbers Other devices sometimes use a type MAC XX XX XX XX XX XX UAA XX XX XX XX XX XX of MAC address called Universally Administered Address UAA Note A list of MAC addresses can be set on an access point router so that only devices with matching MAC addresses are allowed to operate on the network This is called MAC filtering If MAC filtering is enabled in your access poi
61. ach the small square connector to the printer 3 Continue following the on screen instructions How are infrastructure and ad hoc networks different Wireless networks can operate in one of two modes infrastructure or ad hoc In infrastructure mode all devices on a wireless network communicate with each other through a wireless router wireless access point Devices on the wireless network must have valid IP addresses for the current network and share the same SSID and channel as the wireless access point In ad hoc mode a computer with a wireless network adapter communicates directly with a printer equipped with a wireless print server The computer must have a valid IP address for the current network and be set to ad hoc mode The wireless print server must be configured to use the same SSID and channel that the computer is using The following table compares the characteristics and requirements of the two types of wireless networks Infrastructure Ad hoc Characteristics Communication Through wireless access point Directly between devices KL point Security More security options WEP or no security Range Determined by range and number of Restricted to range of individual wireless access points devices on network Speed Usually faster Usually slower Requirements for all devices Unique IP address for each device Yes Yes Mode set to Infrastructure mode Ad hoc mode Same SSID Ye
62. ad hoc network In the Network Name SSID box type the name you want to give your wireless network Write down the network name you chose so you can refer to it when running the wireless setup Be sure to use the exact spelling and capitalization If Network Authentication appears in the list select Open In the Data encryption list select WEP If necessary clear the The key is provided for me automatically check box In the Network Key box type in a WEP key Write down the WEP key you chose so you can refer to it when running the wireless setup Make sure you copy it down exactly including any capital letters In the Confirm network key box type the same WEP key Networking 107 21 22 23 24 25 26 Select This is a computer to computer ad hoc network wireless access points are not used Click OK twice to close the two open windows It may take a few minutes for your computer to recognize the new settings To check on the status of your network a Right click the Wireless Network Connections icon b Select View Available Wireless Networks e Ifthe network is listed but the computer is not connected select the ad hoc network and then click Connect e Ifthe network does not appear wait a minute and then click Refresh network list Insert the installation software CD and follow the directions for wireless installation Note Do not connect the installation or network cables until instructed to
63. al mesmo de estacoes do mesmo tipo e nao pode causar interferencia a sistemas operando em carater primario Res ANATEL 282 2001 Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conformealanorme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences et 2
64. alence Number REN isan indication of the maximum number of terminals allowed to be connected to a telephone interface The terminus of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five The modem REN is located on the rear of the equipment on the product labeling Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This has been identified as a major nationwide problem It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected An appropriate AC surge arrestor is defined as one that is suitably rated and certified by UL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized safety certification body in the country region of use This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges This equipment uses CA11A telephone jacks Notices 183 Avis r serv aux utilisateurs du r seau t l phonique du Canada Ce produit est conforme aux sp cifications techniques d Industrie Canada Le num ro REN ringer equivalence number num ro d quivalence de sonnerie fournit une indication du nombre maximum de terminaux pouvant tre connect s l interface t l phonique En
65. ast 1 4 inch of space between photos if you want to scan multiple photos at once and save them as separate images Scanning starts and the scan progress dialog appears 7 Save the photo or photos and open in a photo editing application to edit For Macintosh users 1 Loada photo or photos facedown on the scanner glass From the Finder desktop double click the printer program folder Double click the printer Center to open the All In One Center From the What is being scanned menu on the main screen select Photo U BB W N From the How will the scanned image be used pop up menu choose To be printed or To be viewed on monitor Web page 6 From the Send scanned image to menu choose a destination folder or application for the scanned image Scanning 67 7 Ifyou have several images to scan then select Prompt for multiple pages 8 Click Preview Edit The Scan dialog appears 9 Adjust the image and scan settings as needed 10 Click Scan Scanning documents into an editing application An Optical Character Recognition OCR application allows you to edit an original text document that has been scanned In order for this to work you must have an OCR application stored on a local or network computer and you must be able to choose it from the list of applications when you set up the scan When selecting settings for the scan e Select to scan to the local computer or network computer where the OCR is installed
66. before the answering machine To make sure the printer picks up incoming faxes set Auto Answer to On and then set the printer to pick up after a greater number of rings than the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after five rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call What settings work best with digital voice mail Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service This feature allows you to have multiple telephone numbers on one telephone line Each telephone number has a designated ring pattern a single ring a double ring a triple ring The different ring patterns let you know which telephone number was dialed and which device you should use to answer the call If you do not have distinctive ring service then set the printer to receive faxes manually Auto Answer Off This setting lets you receive both voice calls and fax calls but works best if you use voice mail more often You need to turn off voice mail whenever you are expecting a fax How do I change the resolution of the documents that I fax The resolution or fax quality of the documents that you send may affect fax transmission The receiving fax machine may not support high resolutions and may
67. bled digital camera a USB Bluetooth adapter or a flash drive to the printer Paper exit tray Hold paper as it exits 7 Paper tray Tray 1 Load paper About your printer 11 Use the To 8 Second paper tray Tray 2 Load additional paper Note Your printer model may not have this option You can load the same type of paper as Tray 1 or you can load a different type of paper and change the paper default settings so the printer pulls paper from Tray 2 for certain types of jobs 9 Printer control panel Operate the printer 10 ADF Scan copy or fax multiple page letter legal and A4 size L documents Use the 1 Scanner unit e Access the ink cartridges and printhead e Remove paper jams 2 Printhead Install replace or remove ink cartridges 3 Ethernet port Connect your printer to a computer a local network an external DSL or a cable modem 4 USB port Connect the printer to a computer using a USB cable Warning Potential Damage Do not touch the USB port except when plugging in or removing a USB cable or installation cable 5 LINE Port Connect the printer to an active telephone line through a standard wall jack DSL filter or VoIP adapter to send and receive faxes LINE 6 EXT Port Connect additional devices telephone or answering machine to the printer and the telephone line Use this port if you do not have a dedicated fax line for the pri
68. blems Place your access point as high in the room as possible to avoid signal absorption How can I make sure my computer and printer are connected to the same wireless network If the printer is not on the same wireless network as the computer you will not be able to print wirelessly The SSID of the printer must match the SSID of the computer if the computer is already connected to the wireless network For Windows users 1 Obtain the SSID of the network that the computer is connected to a Type the IP address of your wireless access point wireless router into the address field of your Web browser If you do not know the IP address of the wireless access point 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type cmd 3 Press Enter or click OK The Command Prompt window opens 4 Type ipconfig and then press Enter Check the Wireless Network Connection section e The Default Gateway entry is typically the wireless access point e The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 Type the user name and password of the router when prompted Click OK On the main page click Wireless or any other selection where settings are stored The SSID will be displayed Write down the SSID onan Note Make sure you copy it exactly including any capital letters 2 Print the printer network setup page In the Wireless section look for SSID Networking 1
69. bout de ligne le nombre d appareils qui peuvent tre connect s n est pas directement limit mais la somme des REN de ces appareils ne doit pas d passer cing Le num ro REN du modem est indiqu sur l tiquette produit situ e l arri re de l quipement Les compagnies de t l phone constatent que les surtensions lectriques en particulier celles dues la foudre entra nent d importants d g ts sur les terminaux priv s connect s des sources d alimentation CA Il s agit la d un probl me majeur d chelle nationale En cons quence il vous est recommand de brancher un parasurtenseur dans la prise de courant laquelle l quipement est connect Utilisez un parasurtenseur r pondant des caract ristiques nominales satisfaisantes et certifi par le laboratoire d assureurs UL Underwriter s Laboratories un autre laboratoire agr de type NRTL Nationally Recognized Testing Laboratory ou un organisme de certification agr dans votre r gion ou pays Ceci pr vient tout endommagement de l quipement caus par les orages et autres surtensions lectriques Cet quipement utilise des prises de t l phone CA11A Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network
70. c 83 digital telephone service 82 DSL connection 80 standard telephone line connection 77 VolP connection 81 setting up printer e mailing 72 faxing 94 on wired network Macintosh 116 on wired network Windows 116 on wireless network Macintosh 103 on wireless network Windows 103 setup troubleshooting cannot print through USB 140 incorrect language appears on display 136 page does not print 138 printer does not respond 139 printer printing blank pages 139 printhead error 136 software did not install 137 shared printing 115 sharing printer in Windows 114 SmartSolutions 128 adding printer 129 customizing 129 SMTP server configuring 72 software Service Center 135 software did not install 137 software updates checking 25 enabling 25 software optional finding installing 24 solutions 128 customizing 129 speaker volume adjusting 97 Speed Dial setting up 91 splitter choosing 95 SSID ad hoc 106 finding 123 locating 117 wireless network 117 streaks or lines on printed image 144 supported memory cards and file types 45 supported operating systems 21 switching from USB to wireless 110 to wireless using Mac OS X 112 switching from wireless to USB 110 to USB using Mac OS X 112 Index 194 T TCP IP 126 technical support 135 telecommunication notices 182 183 184 185 Tell Me More 128 tips for copying 59 e mailing 75 printing 37 receiving faxes 93 scanning 65 sending faxes 92 touch screen cleaning 134
71. cedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service Notices 182 If you experience trouble with this equipment for repair or warranty information contact Lexmark International Inc at www lexmark com or your Lexmark representative If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved This equipment contains no user serviceable parts For repair and warranty information contact Lexmark International Inc See the previous paragraph for contact information Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This has been identified as a major nationwide problem It is recommended that the customer install an appropriate AC s
72. cimal characters are A F a f and 0 9 or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WEP key are case sensitive If your wireless access point is using Wi Fi Protected Access WPA security then the WPA passphrase should be e From 8 to 63 ASCII characters ASCII characters in a WPA passphrase are case sensitive or e Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 Note If you do not know this information then see the documentation that came with the wireless network or contact the person who set up your wireless network Troubleshooting 159 CHECK IF YOUR WIRELESS ACCESS POINT HAS AN ASSOCIATION REGISTRATION BUTTON Wireless broadband boxes in Europe the Middle East and Africa such as LiveBox AliceBox N9UF Box FreeBox or Club Internet may require you to press an association registration button when adding the printer to your wireless network If you are using one of these boxes and need more information see the documentation that came with your box or contact your Internet Service Provider ISP MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances cordless phones baby monitors and security system cameras Make sure your access point is not positioned too closely to these devices MOVE THE COMP
73. control panel 1 Load photo paper 2 Insert a memory card flash drive or digital camera set to mass storage mode The Memory Device screen appears on the display 3 Touch View Photos The Select Photos screen appears 4 Touch the photo or photos you want to print Tips e If you want to clear a selected photo then touch the photo again e If you want to view more photos then touch the left or right arrow and then touch the photo to select it 5 When you are finished selecting the photos you want to print touch Layout 6 If you want to change the print settings then touch Change Settings If necessary touch Accept each time you make a selection 7 Press lt gt Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Editing photos using the printer control panel 1 Load photo paper 2 Insert a memory card or flash drive The Memory Device screen appears on the display Printing 45 Touch View Photos The Select Photos screen appears Touch the photo you want to edit 5 Touch to view the selected photo Tips e If you want to clear the selected photo then touch e Ifyou want to view the previous or next photo then touch the left or right arrow and then touch Wto select the photo Touch 7 Touch Accept each time you make a selection From here You can Crop Crop a photo Brightness Adjust the brightness of a photo Red Eye R
74. creen touch More Options b Touch Connect to Computer and then select a network computer where you want to save the photos c Transfer or print the photos For Windows users Fast Pics launches automatically when a connection is established Follow the instructions on the computer screen to transfer the photos to the computer or to print e For Macintosh users Select Yes to view images from the memory device The Network Card Reader launches on the computer Follow the instructions on the computer screen to transfer the photos to the computer or to print Printing photos from a PictBridge enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer 1 Insert one end of the USB cable into the camera Note Use only the USB cable that came with the camera 2 Insert the other end of the cable into the PictBridge port on the front of the printer Notes e Make sure that the PictBridge enabled digital camera is set to the correct USB mode If the camera USB selection is incorrect then the camera is detected as a flash drive or an error message is displayed on the printer control panel For more information see the camera documentation e The printer reads only one memory device at a time Printing 47 Warning Potential Damage Do not touch any cables any network adapter any connector the memory device or the printer in t
75. ct one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem The port labeled Phone Line 2 or Fax Port is not always active You may need to pay extra to your cable provider if you want to activate the second phone port 3 Remove the protective plug from the f port of the printer and then connect the telephone to the port Tips for this setup e To make sure that the phone port on the cable modem is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active e If you need two phone ports for your devices but do not want to pay extra then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone Faxing 82 Setup 2 Printer is connected to a wall jack cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem Your cable telephone service comes from the wall jacks EXT LINE To connect 1
76. d document e Select 2 Sided to 2 Sided to make two sided copies like the original document 5 Press lt gt 6 Follow the instructions on the display Copying 60 Enlarging or reducing images 1 2 3 Load paper Load an original document faceup into the ADF or facedown on the scanner glass From the home screen navigate to Resize Copy gt More Options gt Resize Select a resize setting and then touch Accept Notes e If you select Custom then select the desired custom percent value Touch Accept to save the setting e Ifyou select Borderless then the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected For best results with this resize setting use photo paper and set the paper type to Photo or let the printer automatically detect the paper type e Ifyou select Poster then select the size of the poster you want to print and then touch Accept This selection allows you to print a single image across multiple printed pages Press D Adjusting copy quality 1 2 3 Load paper Load an original document faceup into the ADF or facedown on the scanner glass From the home screen navigate to Quality Copy gt More Options gt Quality Set the copy quality to Automatic Draft Normal or Photo and then touch Accept Press D Making a copy lighter or darker 1 2 3 Load paper Load an original document faceup into t
77. der from the list 1 2 3 4 Select Printer Home 5 Choose your printer from the printer drop down list 6 Click Email and then select Photo Document or PDF Note You can select Document only if an OCR application is stored on your computer Scanning starts and the scan progress dialog appears 7 When the scan is finished a new e mail message is created with the scanned document automatically attached 8 Compose your e mail message Note If your e mail program does not open automatically then you can scan the document to the computer and then send it through e mail as an attachment For Macintosh users Load an original document faceup into the ADF or facedown on the scanner glass From the Finder desktop double click the printer program folder Double click the printer Center to open the All In One Center From the What is being scanned menu on the main screen select a document type From the How will the scanned image be used menu choose To be viewed on monitor web page From the Send scanned image to menu choose an application Click Scan N AO UT BB WN Retrieve the scanned image from the application and then send it through e mail as an attachment Scanning to a PDF For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 Click or Start 3 Click All Programs or Programs and then select the printer program folder from the list
78. do so by the setup software When the available networks are displayed provide the network name and the security information you created beginning in step 13 The installer will configure the printer for use with your computer Store a copy of your network name and security information in a safe place for future reference In Windows 2000 Refer to the documentation that came with your wireless network adapter for information on configuring an ad hoc network with Windows 2000 For Macintosh users 1 Access the Airport settings In Mac OS X version 10 5 a From the Apple menu choose System Preferences b Click Network c Click AirPort In Mac OS X version 10 4 and earlier a From the Finder desktop choose Go gt Applications b From the Applications folder double click Internet Connect c From the toolbar click AirPort 2 From the Network menu click Create Network 3 Create aname for the ad hoc network and then click OK Note Store the network name and password in a safe place for future reference Networking 108 Adding a printer to an existing ad hoc wireless network Note The printer can communicate on only one wireless network at a time Configuring the printer for an ad hoc wireless network will remove it from any other wireless network either ad hoc or infrastructure for which it is configured For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program
79. drive or memory card The Memory Device screen appears on the display Notes e The printer reads only one memory device at a time e Ifa flash drive is inserted into the USB port while a memory card is in the card slot then a message appears on the display prompting you to select which memory device to use 2 Touch Attach File to E mail 3 If you want to change the default e mail subject a Touch Subject b Enter your subject and then touch OK 4 If you want to change the default e mail message a Touch Message b Enter your message and then touch OK 5 Select the file to attach Note You can attach only one document or photo to each e mail e Ifyou want to attach a document a Touch Attach document to E mail b Touch the file name of the document that you want to attach c Touch Continue e Ifyou want to attach a photo a Touch Attach Photo to E mail b Touch the photo you want to attach c Touch Continue 6 Touch an option to enter or select the recipients e Enter E mail Address enter the e mail address manually e Address Book touch Sort by Name or Sort by Group and then select the contact e History select the name or e mail address from the history list If necessary touch OK or Accept each time you make a selection 7 Toenter additional recipients touch Add Recipient and then enter the e mail address name or group you want to add Touch Accept every time you add a recipient Note You can send an e
80. e Agreement any other written agreement signed by you and Lexmark relating to your Use of the Software Program To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement the terms of this License Agreement shall control MICROSOFT CORPORATION NOTICES 1 This product may incorporate intellectual property owned by Microsoft Corporation The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http go microsoft com fwlink LinkiId 52369 2 This product is based on Microsoft Print Schema technology You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http go microsoft com fwlink Linkld 83288 ADOBE SYSTEMS INCORPORATED NOTICE Contains Flash Flash Lite and or Reader technology by Adobe Systems Incorporated This Product contains Adobe Flash player software under license from Adobe Systems Incorporated Copyright 1995 2007 Adobe Macromedia Software LLC All rights reserved Adobe Reader and Flash are trademarks of Adobe Systems Incorporated European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 2004 108 EC and 2006 95 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within
81. e CE mark are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment CE A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support Lexmark International S A Boigny France Compliance is indicated by the CE marking Refer to the table at the end of the Notices section for further compliance information Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters for example but not limited to wireless network cards or proximity card readers Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Notices 185 Notice to users in Brazil Este equipamento opera em carater secundario isto e nao tem direito a protecao contra interferencia prejudici
82. e area behind the duplex cover has protruding ribs as part of the paper path To avoid injury use caution when accessing this area for clearing a paper jam Troubleshooting 141 2 Firmly grasp the paper and then gently pull it out Note Be careful not to tear the paper while removing it 3 Reinsert the duplex unit 4 Touch DONE or press J depending on your printer model 5 From your computer resume the print job Paper jam in the ADF selected models only Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams Troubleshooting 142 1 Open the ADF door and then gently pull out the jammed paper Note Be careful not to tear the paper while removing it 2 Close the ADF door 3 Touch DONE or press J depending on your printer model 4 From your computer resume the print job Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews or if multiple sheets feed or stick together Try one or more of the following CHECK PAPER CONDITION Use only new unwrinkled paper CHECK PAPER LOADING e Load a smaller amount of paper into the printer e Load paper with the print side facedown If you are not sure which side is the printable side see the instructions that came with the paper e Check the loading instructions for your paper or specialty media REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PA
83. e following e Select the number of copies to print e Print two sided copies e Select the paper type e Adda watermark e Enhance images e Save settings Note Printing Preferences is installed automatically with the printer software Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Using the Macintosh printer software Software installed during printer installation Software resident in the Macintosh OS Print dialog Adjust the print settings and schedule print jobs Printer Services dialog not available in Mac OS Xv10 5 Access the printer utility or later e Troubleshoot e Order ink or supplies e Contact Lexmark e Check the printer software version installed onthe computer Printer software Applications are installed along with the printer software during installation These applications are saved in the printer folder that appears on the Finder desktop after installation 1 From the Finder desktop double click the printer folder 2 Double click the icon of the application that you want to use Use the To Lexmark All In One Center e Scan photos and documents referred to as All In One Center e Customize settings for scan jobs Lexmark AIO Setup Utility e Customize settings for fax jobs referred to as AlO Setup Utility e Create and edit the Contacts list
84. e for the Ethernet network interface to become active and acquire an IP address from the network 3 Select the Network printer see Selecting the printer on page 111 Note The wireless interface of the printer is disabled while it is connected to an Ethernet network If the printer is currently set up locally using USB connection 1 Plug an Ethernet cable into the printer and into an available port on a switch or wall jack 2 Insert the software and installation CD into the computer you want to use to configure the printer 3 Follow the instructions on the computer screen for configuring a printer on an Ethernet network 4 Select the Network printer see Selecting the printer on page 111 Note You will need a USB cable to complete the configuration Selecting the printer 1 Click or Start 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printer folder opens 4 Right click the printer you want to use either Network or USB 5 Select Set as Default Printer from the menu 6 Close the Printers or Printers and Faxes window Networking 111 Switching between USB Ethernet and wireless connections Macintosh only You can change the way you access your printer depending on your needs The following procedures below assume that you have configured your printer for one type of connection and that the drivers are installed on the computer See related topics on troubleshooting specific co
85. e network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See your setup documentation for more information The Ringer Equivalence Number REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected toa line as determined by the total RENs contact your local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point for example 03 is a REN of 0 3 For earlier products the REN is shown separately on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible You will also be advised of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or pro
86. e paper path To avoid injury use caution when accessing this area for clearing a paper jam SAVE THESE INSTRUCTIONS Safety information 7 About your printer Thank you for choosing this printer We ve worked hard to make sure it will meet your needs To start using your new printer right away use the setup materials that came with the printer and then skim the User s Guide to learn how to perform basic tasks To get the most out of your printer read the User s Guide carefully and make sure you check the latest updates on our Web site We re committed to delivering performance and value with our printers and we want to make sure you re satisfied Ifyou do encounter any problems along the way one of our knowledgeable support representatives will be delighted to help you get back on track fast And if you find something we could do better please let us know After all you are the reason we do what we do and your suggestions help us do it better Minimizing your printer s environmental impact We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact By selecting certain printer settings or tasks you may be able to reduce your printer s environmental impact even further Conserving energy Activate Eco Mode This feature sets the screen brightness to low and sets the printer to change to Power Saver mode after the printer is left idle for 10 minutes
87. e power light is blinking on and off slowly then the printer is in Power Saver mode Press to wake up the printer If the printer will not come out of Power Saver mode then reset the power 1 Unplug the power cord from the wall outlet and then wait 10 seconds 2 Insert the power cord into the wall outlet and then turn on the printer If this problem persists then check our Web site for updates for your printer software or firmware RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer and then unplug the power cord from the wall outlet 2 Gently remove the power supply from the printer and then reinsert it 3 Plug the power cord into the wall outlet and then turn on the printer Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print then the computer and printer may not be communicating RESTART THE COMPUTER AND TRY AGAIN Troubleshooting 139 Cannot print through USB If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with a lt USB symbol Note If you continue to have problems
88. e printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with a USB symbol Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port Troubleshooting 137 RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer and then unplug the power cord from the wall outlet 2 Gently remove the power supply from the printer and then reinsert it 3 Plug the power cord into the wall outlet and then turn on the printer Print job does not print or is missing pages If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on and then open the printer 2 Make sure the cartridges are inserted correctly The cartridges should click firmly into the matching color slot of the printhead 3 Close the printer SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer and then unplug the power cord from the wall outlet 2 Gently remove the power supply from the printer and then reinsert it 3 Plug the power cord into the wall outlet and then turn on the printer REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK TH
89. e printer to receive faxes manually Auto Answer Off then make sure that the ringer volume is not set to Off e If you have set the printer to receive faxes automatically Auto Answer On then load paper in the printer Receiving faxes automatically 1 Make sure that Auto Answer is on a From the home screen navigate to Auto Answer gt Fax Setup gt Ringing and Answering gt Auto Answer b If Auto Answer is not set to On touch ON and then touch Accept 2 Set the number of rings before the printer picks up incoming faxes a Touch Pick Up On b Set the number of rings and then touch Accept to save the setting When the number of rings you set is detected the printer automatically receives the incoming fax Warning Potential Damage Do not touch the cables or the and a ports while actively receiving a fax Tips e If the printer is sharing the line with other analog devices telephone answering machine then set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If the printer is on a dedicated fax line then you may set the printer to pick up on any number of rings e If you have multiple numbers on a
90. e sensitive or e Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 Networking 101 Every device on the wireless network must use the same WPA passphrase WPA security is an option only on infrastructure networks with wireless access points and network cards that support WPA Most newer wireless network equipment also offers WPA2 security as an option Note If your network uses WPA or WPA2 security then select WPA Personal when you are prompted to select the type of security your network uses Printing a network setup page A network setup page lists the configuration settings of the printer including the IP address and MAC address of the printer 1 Load plain paper 2 From the home screen navigate to Print Setup Page gt Network Setup gt Print Setup Page The network setup page prints Information you will need to set up the printer on a wireless network To set up the printer for wireless printing you need to know e The name of your wireless network This is also known as the Service Set Identifier SSID e If encryption was used to secure your network e The security key either a WEP key or WPA passphrase that allows other devices to communicate on the network if encryption was used to secure your network You can locate your network WEP key or WPA passphrase by accessing your wireless access point or router and checking the security information If your wireless access point wirel
91. e telephone line is working but the first wall jack is not working Make sure the printer is connected properly to the telephone line 1 While the printer is connected to a telephone line through the telephone into the Y port of the printer port on the back of the printer plug an analog 2 Listen for a dial tone If you hear a dial tone then the telephone line is working and properly connected to the printer If you do not hear a dial tone through both the wall jack and the printer then see the Fax troubleshooting checklist on page 148 Faxing 96 How do I adjust the speaker volume on the printer Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly in your telephone network Make sure that the dialing volume is not set to Off especially if you are dialing a number on hook If you set the printer to receive faxes manually then make sure that you set the ringer volume loud enough for you to hear it Adjusting the dialing volume 1 From the home screen navigate to Dial Volume gt Fax Setup gt Dialing and Sending gt Dial Volume 2 Select a dial volume setting and then touch Accept Adjusting the ringer volume 1 From the home screen navigate to Ringer Volume gt Fax Setup gt Ringing and Answering gt Ringer Volume 2 Select a ringer volume setting and then touch Accept How can I make sure that the fax answers the call
92. e to an e mail Before you can send e mail using the printer control panel you must first configure the e mail settings of your printer Setting up the printer to e mail Setting up the e mail function 1 From the home screen navigate to E mail Setup gt E mail Setup 2 Touch Yes to set up e mail 3 Enter your e mail address and then touch OK The printer compares your e mail address to the list of known e mail providers 4 Follow the prompts on the display e If your e mail address matches one of the domains on the list then the printer automatically assigns the SMTP server settings Note You may be required to enter your e mail account user name and password depending on the e mail address you entered e Ifthe e mail domain is not known then the Advanced E mail Setup Wizard appears on the display Enter the necessary information Touch OK or Accept to save each item Changing the e mail settings after setup If you want to change the SMTP server settings 1 From the home screen navigate to E mail Setup gt E mail Setup gt SMTP Setup 2 Touch each item to enter the necessary information Touch OK or Accept to save each item e Server enter the name or address of the SMTP server e Port enter the SMTP port e Authentication Type select the authentication type for your e mail account If you select None then you will not be required to enter the User Name and Password Note The Authentication Type screen ma
93. eceive the fax e You can also set the printer to receive faxes automatically Auto Answer On but you need to turn off the voice mail service when you are expecting a fax This setting works best if you are using voice mail more often than fax Scenario 2 Digital Subscriber Line DSL A Digital Subscriber Line splits your regular telephone line into two channels voice and Internet Telephone and fax signals travel through the voice channel and Internet signals pass through the other channel This way you can use the same line for analog voice calls including faxes and digital Internet access To minimize interference between the two channels and ensure a quality connection you need to install a DSL filter for the analog devices fax machine telephone answering machine in your network Interference causes noise and static on the telephone failed and poor quality faxes for the printer and slow Internet connection on your computer To install a filter for the printer 1 Connect the line port of the DSL filter to the wall jack 2 Connect a telephone cable from the port on the back of the printer to the phone port on the DSL filter Faxing 80 3 Tocontinue using a computer for Internet access connect the computer to the DSL HPN port on the DSL filter 4 Toconnectatelephoneto the printer remove the protective plug from the port of the printer and then connect the telephone to the port Scenario 3 VoIP telepho
94. ecting to the Internet over a wireless connection e The printer driver is installed on the computer from which you are performing a task e The correct printer port is selected Troubleshooting 155 The IP address gateway and network mask are correct for your network Print a network setup page from the printer to check the network settings All switches hubs and other connecting devices are turned on Ethernet Networking Make sure The Ethernet cable and connectors are not damaged Check the connectors at both ends for any obvious damage If possible use a new cable Damage to the cable may not be obvious The Ethernet cable is firmly plugged in to the printer and to the network hub or wall connection Wireless Networking Make sure The SSID is correct Print a network setup page from the printer to check the network settings Your WEP key or WPA passphrase is correct if your network is secure Log in to the wireless access point wireless router and check the security settings If you are not sure if your security information is correct run the wireless setup again The printer and the computer are within the range of the wireless network For most networks the printer and the computer should be within 100 feet 30 meters of the wireless access point wireless router The Wi Fi indicator light is lit and is solid green The computer and printer are both connected to the same wireless network The printer i
95. ections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts Refer service or repairs other than those described in the user documentation to a professional service person A CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it A CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding A CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product ormakeany electrical or cabling connections suchas the fax feature power cord or telephone during a lightning storm A CAUTION POTENTIAL INJURY The area behind the duplex cover has protruding ribs as part of th
96. ector the memory device or the printer in the areas shown while actively printing reading or writing from the memory device A loss of data can occur 2 The Memory Device screen appears on the display Notes e Ifthe printer does not recognize the memory device then remove and reinsert it e Ifa flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is in the card slot then a message appears on the display prompting you to choose which memory device to use Printing 44 Supported memory cards and file types Memory Card File Type e Secure Digital SD Documents e Secure Digital High Capacity SDHC e doc Microsoft Word e Micro Secure Digital with adapter Micro SD e xls Microsoft Excel e Mini Secure Digital with adapter Mini SD e ppt Microsoft PowerPoint e MultiMedia Card MMC e pdf Adobe Portable Document Format Reduced Size MultiMedia Card with adapter RS MMC rtf Rich Text Format MultiMedia Card mobile with adapter MMCmobile e docx Microsoft Word Open Document Format e Memory Stick e xlsx Microsoft Excel Open Document Format e Memory Stick PRO e pptx Microsoft PowerPoint Open Document Format e Memory Stick Duo with adapter e wpd WordPerfect e Memory Stick PRO Duo with adapter Images e xD Picture Card e JPEG e xD Picture Card Type H e TIFF xD Picture Card Type M J Printing photos using the printer
97. ed to as Tools for Office Access your favorite settings in Microsoft Office 2007 Lexmark Fax Solutions referred to as Fax Solutions e Send a fax e Receive a fax in three in one printers e Add edit or delete contacts in the built in phone book e Access the Lexmark Fax Setup Utility in four in one printers Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers set Ringing and Answering and print fax history and status reports Abbyy Sprint OCR Scan a document and produce text that you can edit with a word processing program Lexmark Wireless Setup Utility referred to as Wireless Setup Utility e Set up the wireless printer on a wireless network e Change the wireless settings of the printer Note This program is installed automatically with the printer software if the printer has wireless capability Lexmark Service Center referred to as Service Center e Troubleshoot the printer e Access the printer maintenance functions e Contact technical support Notes e This program is installed automatically with the printer software e You may be prompted to install this program from the Web depending on your printer model Using the printer software 22 Use the To Printing Preferences When you select File Print with a document open and then click Properties a Printing Preferences dialog appears The dialog lets you select options for the print job such as th
98. educe the red eye effect caused by light reflection Auto Fix Enhance a photo automatically Color Effects Select whether to print a photo in black and white sepia antique brown or antique gray J 7 When you are finished editing the photo touch Done 8 If you want to edit another photo then touch to return to the Select Photos screen 9 Repeat steps 4 through 8 until all the photos are edited and then touch Layout 10 11 If you want to change the print settings then touch Change Settings If necessary touch Accept each time you make a selection Press D Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Printing photos from a memory device using the printer software 1 2 Load photo paper Insert a memory card or flash drive 3 Transfer or print the photos If the printer is using a USB connection e For Windows users Fast Pics launches automatically when you insert the memory device Follow the instructions on the computer screen to transfer the photos to the computer or to print e For Macintosh users If you have set an application to launch when a memory device is connected to the computer then the application automatically launches Follow the instructions on the computer screen to transfer the photos to the computer or to print Printing 46 If the printer is using a Wireless connection selected models only a From the Memory Device s
99. ee if it causes the problem If it does separate your wireless network from the device CHANGE THE CHANNEL THE WIRELESS ROUTER USES You can sometimes eliminate interference from unknown sources by changing the channel your wireless router uses to broadcast There are three distinct channels on a router Check the documentation that came with your router to determine which three apply Other channels are offered as options but these overlap If the router is configured to use the default settings change the channel setting to use a different distinct channel Refer to the manual that came with your wireless router if you are not sure how to change the channel Troubleshooting 171 CONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID Many wireless networks use the SSID that the router was originally configured by the manufacturer to use Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID The printer or computer may attempt to attach to the wrong network although it will appear to be trying to connect to the correct network To avoid this type of interference change the SSID on your wireless router from the default Refer to the manual that came with your router if you are not sure how to change the SSID Note You must change the SSID on all of the other devices that access your wireless network if you change the SSID on the router AssIGN STATIC IP ADDRESSES TO ALL DEVICES IN
100. eless printer 103 Address Book setting up 89 90 91 Address Book e mail setting up 73 ADF output tray location 11 adjusting dialing and ringer volume 97 adjusting speaker volume 97 AIO Setup Utility 88 AliceBox 104 aligning the printhead 131 answering machine best settings for fax 97 setting up 77 appliances wireless network 122 application list updating 71 assigning IP address 127 Auto Answer when to turn on 95 Automatic Document Feeder ADF clearing a paper jamin 142 loading documents 36 location 12 paper capacity 36 Automatic Document Feeder ADF tray location 11 automatic fax conversion setting 89 banner paper loading 35 bidirectional communication enabling 169 black and white scanning 70 blocking faxes 100 Bluetooth printing 51 setting the security level 51 setting up aconnection 49 broadcast fax sending immediately 92 buttons printer control panel 16 C cable installation 120 USB 120 Caller ID setting 87 Caller ID pattern setting 89 camera connecting 47 canceling copy job 64 e mail 76 print job 58 scan job 71 cannot attach files 148 cannot delete documents from print queue 139 cannot print from a flash drive 154 cannot print over wireless network 159 cannot print through USB 140 cannot receive faxes 150 cannot run fax software 151 cannot scan to computer over a network 147 cannot send e mail 147 cannot send faxes 149 cartridges ink ordering 13 using genuine Lexmark 13 c
101. elp information for the fax software Sending e mail ADF Scanner glass Use the scanner glass for single pages small items such as Use the ADF for multiple page documents postcards or photos transparencies photo paper or thin Note The ADF is available only on selected models If you media such as magazine clippings purchased a printer without an ADF then load original documents or photos on the scanner glass E mailing 74 Tips for e mailing When using the ADF adjust the paper guide on the ADF to the width of the original document When using the scanner glass close the scanner lid to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass Make sure to enter your e mail account information and set up the SMTP server before sending an e mail Make sure the printer is connected to an Ethernet or wireless network before sending an e mail If necessary make sure the network is connected to the Internet for the printer to communicate with the SMTP server If the printer cannot connect to the Internet then contact your system support person The printer supports only one active network connection Ethernet or wireless at a time Add contacts to your address book When sending an e mail you can just select contacts from your address book instead of t
102. ent of any taxes including without limitation any goods and services and personal property taxes resulting from this Agreement or your Use of the Software Program LIMITATION ON ACTIONS No action regardless of form arising out of this Agreement may be brought by either party more than two years after the cause of action has arisen except as provided under applicable law APPLICABLE LAW This Agreement is governed by the laws of the Commonwealth of Kentucky United States of America No choice of law rules in any jurisdiction shall apply The UN Convention on Contracts for the International Sale of Goods shall not apply UNITED STATES GOVERNMENT RESTRICTED RIGHTS The Software Program has been developed entirely at private expense Rights of the United States Government to use the Software Program is as set forth in this Agreement and as restricted in DFARS 252 227 7014 and in similar FAR provisions or any equivalent agency regulation or contract clause Notices 180 15 16 17 18 19 CONSENT TO USE OF DATA You agree that Lexmark its affiliates and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services EXPORT RESTRICTIONS You may not a acquire ship transfer or reexport directly or indirec
103. envelopes or photo paper but not both Loading paper and original documents 30 4 Load envelopes or photo paper Note Load envelopes or photo paper with the printable side facedown If you are not sure which side is the printable side then see the instructions that came with the envelopes or photo paper 5 Adjust the paper guides to rest gently against the left right and bottom edges of the envelopes or photo paper 6 Insert the tray Loading paper and original documents 31 7 Flip up the paper stop to catch the envelopes or photos as they exit Note For best results allow photos to dry at least 24 hours before stacking displaying or storing Loading various paper types Make sure 150 sheets of plain paper e The paper is designed for use with inkjet printers The paper guides rest against the left right and bottom edges of the paper 100 sheets of coated paper e The glossy or printable side of the paper faces down If you are not sure 25 sheets of photo paper which side is the printable side then see the instructions that came with 25 sheets of glossy paper the paper e The paper guides rest against the left right and bottom edges of the paper Notes e For best results allow photos to dry at least 24 hours before stacking displaying or storing e For best results load more photo paper than needed but do not exceed the maximum amount for your paper type Loading paper and orig
104. ept 2 Add a number to block a Navigate to Add a Name Block Faxes From gt Add a Number to Block gt Add a Name b Enter the contact name and then touch OK c Touch Add a Fax Number d Enter the fax number of the contact and then touch Accept e Touch Accept again You can block up to 50 numbers 3 Block unidentified faxes faxes without a Caller ID number a Touch gt b Touch Block No ID c Touch ON and then touch Accept Can I retrieve failed faxes The printer saves an incoming fax to the printer memory before it prints the fax If the printer runs out of ink or runs out of paper then you can print the fax later after resolving the error The printer prompts you if there are faxes to be printed If an incoming fax or an outgoing fax fails due to power loss then the printer automatically prints an error report the next time it is turned on For incoming faxes the error report lets you know who sent the fax and how many pages were not printed For outgoing faxes it lets you know how many pages were not sent Faxes lost due to power loss are not retrievable Faxing 100 Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802 11n wireless print server Your printer is compatible with IEEE 802 11 b g n routers that are Wi Fi certified Supported network security options The printer supports three wireless security options no security WEP and WPA WP
105. ernational S A Boigny France Refer to the table at the end of the Notices section for further compliance information Cesky Spole nost Lexmark International Inc t mto prohla uje Ze v robek tento v robek je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet Notices 187 EAAnvikg ME THN MAPOYZA H LEXMARK INTERNATIONAL INC AHAQNEI OTI AYTO TO NPOION ZYMMOPOONETAI MPO TIX OYZIOAEIZ ANAITHZEIZ KAI TIX AOINE ZXETIKEZ AIATA EIZ TH OAHMAZ 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espanol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti K esolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU p hin ue
106. ess router is using Wired Equivalent Privacy WEP security the WEP key should be e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers punctuation and symbols found on a keyboard If your wireless access point is using Wi Fi Protected Access WPA security the WPA passphrase should be e From 8 to 63 ASCII characters ASCII characters in a WPA passphrase are case sensitive or e Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 If your wireless network is not using security then you will not have a security key Note If you do not know the SSID of the network that your computer is connected to launch the wireless utility of the computer network adapter and look for the network name If you cannot find the SSID or the security information for your network see the documentation that came with the wireless access point or contact your system support person Networking 102 Installing the printer on a wireless network Before you install the printer on a wireless network make sure that e Your wireless network is set up and working properly e The computer you are using is connected to the same wireless network where you want to set up the printer For Windows users 1 Close all open software programs 2 Insert the installation software CD If the Welcome screen does not appear after a minute
107. exactly including any capital letters e Store the SSID and the WEP key or WPA passphrase in a safe place for future reference Make SURE Your OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer only supports wireless printing through AirPort base stations for Mac OS X 10 5 or later Wi Fi indicator light is not lit CHECK POWER If the Wi Fi indictor light is off make sure the light is on If the light is not on check the following e Make sure the printer is plugged in and turned on e Make sure the printer is plugged into a working outlet e If the printer is plugged into a power strip make sure it is turned on and working Wi Fi indicator light is green but the printer does not print Windows only If you have completed the configuration for wireless printing and all of the settings appear to be correct but the printer does not print then try one or more of the following ALLOW THE WIRELESS INSTALLATION TO COMPLETE Do not attempt to print remove the installation CD or detach the installation cable until you see the Wireless Setup Successful screen ENABLE THE PRINTER Confirm that the printer is enabled 1 Click or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press Enter or click OK The printer folder opens 4 Right click the new printer from the menu select Use Printer Online 5 Close the Printers or Printers and Faxes window and try printing again
108. ey is used on the network at a time however The keys are numbered and the number of a key is referred to as its key index All devices onthe wireless network must be configured to use the same key index when multiple WEP keys are configured on the wireless access point Select the same key index on your printer as you are using on your wireless access point Networking 127 Using SmartSolutions What is SmartSolutions SmartSolutions is a suite of solutions that you can create customize and download from the Web site smartsolutions lexmark com to your printer Using the SmartSolutions Web site you can create solutions by choosing printer functions applying settings for those functions and then downloading them to your printer for later use You can create multiple solutions for the tasks you frequently repeat and wish to simplify You can also customize and download solutions that allow you to view Internet based information on the touch screen To access a solution you created or customized touch SmartSolutions from the printer control panel and then select the icon name of the solution The following are some of the solutions that may be available be sure to check the SmartSolutions Web site for an updated list Pre loaded solutions Use To ID Card Copy Copy both sides of an ID card onto a single page Photo Reprint Create photo reprints Tell Me More Learn more about SmartSolutions and how you can
109. fax history on the screen Print activity logs Activity logs let you view the sent and received fax history of your printer Ringing and Answering e Set the printer to receive faxes automatically or manually Turn Auto Answer to On or Off Adjust the ringing volume Set the number of rings This is important if you choose to receive faxes automatically Auto Answer On Set the distinctive ring If you subscribe to the distinctive ring feature on your telephone line then set the correct pattern for the printer in this menu Enable fax forwarding e Set a manual answer code This is the code you press to receive faxes manually Fax Printing Set the printer to print incoming faxes to fit a page print the fax footer or print on both sides of the paper duplexing Dialing and Sending e Set your fax name and fax number e Adjust the dialing volume e Set the dial method redial time number of redial attempts dialing prefix and fax sending speed e Convert sent faxes into modes that receiving fax machines recognize Otherwise such faxes are aborted e Enable error correction during transmission e Set whether the printer scans the original document before or after dialing the recipient Set the printer to scan before dialing so that you do not have to scan the document again if the fax fails The scanned document is saved in the printer memory The printer can then retrieve it and automatically redial the number If
110. finding 9 information needed for setting up printer on Ethernet network 115 information needed for setting up printer on wireless network 102 informational solutions 128 infrastructure network 121 ink conserving 8 ink cartridges ordering 13 replacing 14 using genuine Lexmark 13 ink levels checking 131 inserting a memory card or flash drive 44 installation cable 120 installing network printer 127 installing optional software 24 installing printer on wired network Macintosh 116 on wired network Windows 116 on wireless network Macintosh 103 on wireless network Windows 103 installing printer on wired network Macintosh 116 installing printer on wired network Windows 116 installing printer software 26 installing wireless printer additional computers 103 interactive solutions 128 interference wireless network 122 internal wireless print server resetting to factory default settings 159 IP address 126 configuring 105 IP address assigning 127 iron on transfers loading 34 J jams and misfeeds troubleshooting paper jam in the ADF 142 paper jam in the duplex unit 141 paper jam in the printer 140 paper or specialty media 143 junk faxes blocking 100 K key index 127 L labels loading 33 printing 41 language changing 136 line filter 80 LINE port location 12 LiveBox 104 loading documents into the Automatic Document Feeder ADF 36 documents on scanner glass 36 envelopes 41 envelopes or photo paper
111. following For Windows users 1 2 3 4 5 6 Click or Start Click All Programs or Programs and then select the printer program folder from the list Select Printer Home Click the Settings tab Click the Wireless setup utility link Follow the instructions on the computer screen to configure the printer for wireless access with the new settings Networking 105 For Macintosh users 1 From the Finder desktop double click the printer folder 2 Double click Wireless Setup Assistant 3 Follow the instructions on the computer screen Advanced wireless setup Creating an ad hoc wireless network The recommended way to set up your wireless network is to use a wireless access point wireless router A network set up this way is called an infrastructure network If you have an infrastructure network you should configure the printer for use on that network Note The printer can communicate on only one wireless network at a time Configuring the printer for an ad hoc wireless network will keep it from working on any other wireless network either ad hoc or infrastructure You can set up an ad hoc network if you e Do not have an access point or wireless router e Do not already have a wireless network but do have a wireless adapter for your computer e Want to set up a standalone network between the printer and a computer with a wireless network adapter In Windows Vista 1 2 3 4 5 6 8 Click Cl
112. forming printing copying scanning and faxing tasks AN depending on your printer model Configuring printer settings Viewing and printing documents and photos Setting up and using printer software w Setting up and configuring the printer on a network depending on your printer model For updates check our Web site at www lexmark com publications e Caring for and maintaining the printer e Troubleshooting and solving problems Creating and customizing printer solutions depending on your SmartSolutions User s Guide and Help printer model Go to smartsolutions lexmark com Click the User s Guide link to view basic SmartSolutions information or click to view context sensitive information Help using the printer software Windows or Mac Help Open a printer software program or application and then click Help Click to view context sensitive information Notes e The Help installs automatically with the printer software e The printer software is located in the printer Program folder or on the desktop depending on your operating system The latest supplemental information updates and online Lexmark Support Web site support lexmark com technical support Note Select your region and then select your product Troubleshooting hints and tips to view the appropriate support site e Frequently asked questions Record the following information located on the store e Documentation receipt and the back of
113. g the printer control panel buttons and menus 19 Saving paper and energy with Eco Mode The Eco Mode feature significantly cuts paper usage reduces paper waste optimizes energy efficiency and saves money 1 From the home screen touch 2 Touch the Eco Mode setting or settings you want to activate and then touch Accept e Power Saver after 10 Minutes e Auto Screen Dim e 2 Sided Printing Note If you select 2 Sided Printing then the printer prints on both sides of the paper duplex for copy and fax jobs and for printing in Windows Resetting to factory settings Resetting to factory default settings will delete all the printer settings you have previously selected 1 From the home screen touch and then touch Use Factory Defaults 2 Touch Yes 3 When prompted to set the initial settings of your printer make your selections using the touch screen Using the printer control panel buttons and menus 20 Using the printer software Minimum system requirements The printer software requires up to 500 MB of free disk space Supported operating systems e Microsoft Windows 7 Web only e Microsoft Windows Vista SP1 e Microsoft Windows XP SP3 e Microsoft Windows 2000 SP4 or greater e Macintosh PowerPC OS X v10 3 9 or later e Macintosh Intel OS X v10 4 4 or later e Linux Ubuntu 8 04 LTS and 8 10 Web only e Linux OpenSUSE 11 0 and 11 1 Web only e Linux Fedora 10 Web only The printer driver for this opera
114. h time you make a selection 6 Press lt gt to start scanning The scan is complete when the application you selected in step 4 opens on the destination computer and the scan appears within the application as a new file Scanning to a flash drive or memory card Before you begin make sure your flash drive or memory card is not write protected 1 2 6 Load an original document faceup into the ADF or facedown on the scanner glass From the home screen navigate to Scan to Memory Device Scan gt Scan to Memory Device Insert the flash drive or memory card Notes e The printer reads only one memory device at a time e Ifa flash drive is inserted into the USB port while a memory card is in the card slot then a message appears on the display prompting you to select which memory device to use Select the output file type you want to create Note Select the PDF file type if you want to scan multiple pages and save them as one file Select the color resolution quality and original image size If necessary touch Accept each time you make a selection Press lt gt to start scanning The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved Scanning photos into an editing application Using the printer control panel 1 2 Load an original document faceup into the ADF or facedown on the scanner glass From the home screen navigate to Scan to
115. hange printer settings Memory Device Display item Description 1 Copy Access the copy menu and make copies 2 Scan Access the scan menu and scan documents l 3 Fax Access the fax menu and send faxes m 4 Memory Device View select print or attach photos and documents to e mail c a Note This icon appears only when you return to the home screen while a memory card flash 25 drive or PictBridge enabled camera is connected to the printer or PictBridge a Os 5 SmartSolutions Open the SmartSolutions menu 6 Inklevelsicon Display the current ink levels of the installed cartridges is e Access cartridge maintenance and information functions Using the printer control panel buttons and menus 17 Display item Description 7 Setup icon Access the setup menu and change printer settings P 8 2 Sided icon Print on both sides of a sheet of paper Ca 9 Eco Modeicon Activate Eco Mode to select the following options Print on both sides of the paper duplex v e Change to Power Saver mode after the printer is left idle for 10 minutes e Set screen brightness to low Navigating menus using the touch screen Use aK 1 Left arrow Scroll left lt 2 Right arrow Scroll right gt 3 Accept Save your setting 4 Uparrow Scroll up LJ Using the printer control panel buttons and me
116. hanging Power Saver timeout 19 changing printing mode 56 changing wireless settings after installation Mac 105 Index 189 changing wireless settings after installation Windows 105 checking an unresponsive printer 135 checking ink levels 131 checking the dial tone 96 checklist before you troubleshoot 135 fax troubleshooting 148 memory card troubleshooting 154 choosing a splitter faxing 95 cleaning exterior of the printer 133 cleaning printhead nozzles 132 cleaning the printer control panel 134 Club Internet 104 coated paper loading 32 collating copies 62 Communication not available message 169 computer slows down when printing 145 configuring e mail settings 72 fax settings 88 IP address 105 confirmation page fax 98 connection configurations 125 conserving energy using Eco Mode 20 conserving energy ink and paper 8 conserving paper using Eco Mode 20 contact list setting up 90 91 contact list e mail creating 73 setting up 73 continue button greyed out 156 continue button not working 156 continue button unavailable 156 copier or scanner does not respond 146 copies making 59 copy and scan troubleshooting cannot scan to computer over a network 147 copier or scanner does not respond 146 partial document or photo scans 146 poor scanned image quality 146 scan not successful 147 scanning takes too long or freezes the computer 147 copy job canceling 64 copy quality adjusting 61 copy troub
117. he ADF or facedown on the scanner glass From the home screen navigate to Lighter Darker Copy gt More Options gt Lighter Darker Use the slider to change the darkness level and then touch Accept Dragging the slider to the left makes the copy lighter and dragging the slider to the right makes the copy darker Press D Copying 61 Collating copies using the printer control panel If you print multiple copies of a document then you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated 3 2 akp 2BE 1 Load paper 2 Load an original document faceup into the ADF or facedown on the scanner glass w From the home screen navigate to Number of Copies Copy gt Number of Copies Enter the number of copies you want to print and then touch Accept Touch More Options Scroll to Collate and then touch HE Y AUU A Press D Repeating an image on one page You can print the same page image multiple times on one sheet of paper This option is helpful when creating items such as labels decals flyers and handouts 1 Load paper 2 Load an original document facedown on the scanner glass 3 From the home screen navigate to Copies per Sheet Copy gt More Options gt Copies per Sheet 4 Select the number of times to repeat the image on a page once four times nine times or 16 times and then touch Accept 5 Press lt gt Copying m
118. he Port column If the Description column of the selected port indicates that it is a USB port scroll through the list and select the port with Printer Port in the Description column Check the printer model in the Printer column to make sure you select the right printer port Click OK and then try to print again MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note This solution applies to Windows users only 1 2 N AO UM A Click or click Start and then click Run In the Start Search or Run box type control printers Press Enter or click OK The printer folder opens Right click the printer and then select Properties from the menu Click the Ports tab Click the box next to Enable bidirectional support if it is not already checked Click Apply Click OK and then try to print again Troubleshooting 170 Resolving intermittent wireless communications issues You may notice that your printer works for a short time and then stops working although apparently nothing has changed on your wireless network Many different issues can interrupt network communications and sometimes more than one problem exists at the same time These are possible solutions Try one or more of the following DISCONNECT FROM ALL VPNs WHEN ATTEMPTING TO USE THE WIRELESS NETWORK Most Virtual Private Networks VPNs allow computers to communicate with only the VPN and no other network at the same time Disconnect from the VPN before i
119. he areas shown while actively printing reading or writing from the memory card A loss of data can occur 3 If the PictBridge connection is successful then the following message appears on the display Camera Connected Use Camera to choose and print photos 4 If you want to change the default print settings a Touch More Options to access the PictBridge menu b Select the paper source paper size paper type photo size quality and layout of the photos that you want to print Touch Accept each time you make a selection Note The printer will use the default print settings unless you change the print settings from the camera 5 See the documentation for your camera to begin printing Note If you insert the camera while the printer is performing another job then wait for the job to finish before printing from the camera Printing photos from a memory device using the proof sheet 1 Load letter or A4 size plain paper 2 Insert a memory card or flash drive The Memory Device screen appears on the display 3 Navigateto Print Proof Sheet More Options gt Proof Sheet gt Print Proof Sheet 4 Select which photos you want to print You can print a proof sheet e For the 20 most recent photos if there are 20 or more photos on the memory device e For all photos on the memory device e By date if the photos on the card were taken on different dates If you choose this option select the date and then touch Accept The proof shee
120. hoose US 4 x 6 in Borderless Streaks or lines on printed image If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE INK LEVELS Replace low or empty ink cartridges Troubleshooting 144 SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR Deep CLEAN THE PRINTHEAD NOZZLES Note If these solutions do not remove the streaks or lines on the printed image then contact technical support Print speed is slow If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAXIMIZE COMPUTER PROCESSING SPEED e Close all applications not in use e Minimize the number and size of graphics and images in the document e Remove as many unused fonts as possible from your system ADD MEMORY Consider purchasing more RAM SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions Try one of the following IF YOU ARE USING A USB CONNECTION THEN TRY A DIFFERENT USB CABLE IF YOU ARE ON A NETWORK THEN RESET THE POWER OF THE ACCESS POINT ROUTER 1 Unplug the power cord from the access point 2 Wait ten seconds and then insert the power cord Copy and scan troubles
121. hooting e Copier or scanner does not respond on page 146 e Scanner unit does not close on page 146 Troubleshooting 145 e Poor copy or scanned image quality on page 146 e Partial copies or scans of documents or photos on page 146 e Scan was not successful on page 147 Scanning takes too long or freezes the computer on page 147 Cannot scan to a computer over a network on page 147 Copier or scanner does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit 2 Remove any obstruction keeping the scanner unit open 3 Lower the scanner unit Poor copy or scanned image quality If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING SCANNING AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON TH
122. i Fi Protected Setup WPS is a product certification that provides simple and secure configuration WPS assists users in establishing wireless home networks and enabling network security without requiring prior knowledge of Wi Fi technology WPS configures the network name SSID and WPA passphrase for network devices WPS only supports networks that communicate through access points or routers and is not applicable in ad hoc networks We support the following methods in adding new wireless network devices e Personal Identification Number PIN A PIN from the new device is entered into the access point e Push Button Configuration PBC The user pushes a button on both the access point and the new device Look for any of these identifier marks to check if your device is WPS certified waea SETUP Networking 116 You can find these WPS logos on the side back or top of your access point or router Where do I find my WEP key or WPA passphrase To find the WEP key or WPA passphrase for the wireless network view the security settings on the access point or wireless router Most access points have a Web page that can be accessed using a Web browser You can also check the manual that came with your access point or router If your access point or router is using the default settings you can find the information in the manual If someone else set up your network for you that person or company may have included the information in the manua
123. i li jinsabu fid Direttiva 1999 5 KE Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erkl rer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc o wiadcza e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s A Lexmark International Inc declara que este este produto est conforme com os requisitos essenciais e outras disposi es da Diretiva 1999 5 CE Slovensky Lexmark International Inc t mto vyhlasuje e tento produkt sp a z kladn po iadavky a v etky pr slu n ustanovenia smernice 1999 5 ES Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt star i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG Notices 188 Index A ad hoc SSID 106 WEP 106 ad hoc network 121 ad hoc wireless network adding a printer 109 creating using Macintosh 106 creating using Windows 106 additional computers installing wir
124. ick Control Panel Click Network and Internet Under Network and Sharing Center click Connect to a network Click Set up a connection or network when you are prompted to select a network to connect to Click Set up a wireless ad hoc computer to computer network when you are prompted to choose a connection option and then click Next Follow the instructions in the Set up a wireless ad hoc network wizard As part of the setup a Create a network name or SSID for the network between the computer and your printer b Write down the name of your network Be sure to use the exact spelling and capitalization c Goto the Security Type list select WEP and then create a WEP key WEP keys must be e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard d Write down the password for your network Be sure to use the exact spelling and capitalization Windows Vista will enable the ad hoc network for you It will appear in the Connect to a network dialog under Available networks indicating that the computer is configured for the ad hoc network Close the Windows Control Panel and any remaining windows Networking 106 9 10 11 Insert the installation software CD and follow the directions for wireless installation Note Do not connect the installation or network cables until in
125. ick the Lexmark Extras folder Double click Lexmark Setup Assistant Follow the instructions on the computer screen for configuring the printer wirelessly on OO U Asecond print queue will be created Remove the Ethernet queue if you do not want to switch back to accessing the printer over an Ethernet connection Using the printer locally USB Select the connection type that describes how you currently access your printer Networking 112 If the printer is currently set up for Ethernet 1 Attach a USB cable to the computer and to the printer 2 Add the printer see Add the printer on page 113 3 Asecond print queue will be created Remove the Ethernet queue if you do not want to switch back to accessing the printer over an Ethernet connection If the printer is currently set up for wireless 1 Attach a USB cable to the computer and to the printer 2 Add the printer see Add the printer on page 113 3 Asecond print queue will be created Remove the wireless queue if you do not want to switch back to accessing the printer over a wireless connection Using the printer over an Ethernet network Select the connection type that describes how you currently access your printer If the printer is currently set up for wireless 1 Plug an Ethernet cable into the printer and to an available port on a switch or wall jack 2 Wait for a minute for the Ethernet network interface to become active and acquire an IP address from the
126. if it is plugged into an electrical outlet It will briefly come out of Power Saver mode or will temporarily power on if it is turned off Checking ink levels Using the printer control panel From the home screen touch a The graphic of the ink levels appears on the display Using the printer software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select Printer Home 4 Choose your printer from the printer drop down list 5 From the Maintenance tab click Check ink levels For Macintosh users 1 From the Finder desktop double click the printer program folder 2 Select Printer Utility from the list 3 Check the ink levels from the Maintenance tab Aligning the printhead If the characters or lines on your printer image appear jagged or wavy then you may need to align the printhead Using the printer control panel 1 Load plain paper 2 From the home screen navigate to Align Printer 8 gt More Options gt Align Printer An alignment page prints Note Do not remove the alignment page until printing is finished Maintaining the printer 131 Using the printer software For Windows users Load plain paper Click or Start Click All Programs or Programs and then select the printer program folder from the list 1 2 3 4 Select Printer Home 5 Choose your printer from the printer drop down list 6 From the Maintena
127. il doit accepter toute interf rence re ue y compris celles risquant d alt rer son fonctionnement Cet appareil a t con u pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En application des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pouremp chertouteinterf rence radio au service faisant l objet d une licence cet appareil doit tre utilis l int rieur et loin des fen tres afin de garantir une protection optimale Sile mat riel ou son antenne d mission est install l ext rieur il doit faire l objet d une licence L installateur de cet quipement radio doit veiller ce que l antenne soit implant e et dirig e de mani re n mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada www hc sc gc ca rpb Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada Notices 186 Taiwan NCC RF notice statement NCCES Me SZ RAR JERR AE RE RTG ERE NAAR ER FZ RE RHE CS RR ZA SRA SR HES as ERR ARRAY EBD SA CEE FM SNL BAS FRCS ANUS EH RAS A oe EPRE a H ENE Hame FH N
128. inal documents 32 Make sure 10 envelopes The envelopes are designed for use with inkjet printers The print side of the envelopes faces down with the flap to the left as shown You load the envelopes in the center of the tray as indicated by the icon Load them all the way to the back of the tray You print the envelopes in landscape orientation The paper guides rest against the left right and bottom edges of the envelopes You select the correct envelope size If the exact envelope size is not listed select the next larger size Set the left and right margins so that the envelope text will be correctly positioned on the envelope Warning Potential Damage Do not use envelopes that have metal clasps string ties or metal folding bars Notes e Do not load envelopes with holes perforations cutouts or deep embossing e Do not use envelopes that have exposed flap adhesive 25 sheets of labels You use full label sheets Partial sheets with areas exposed by missing labels may cause labels to peel off during printing resulting in a paper jam You load letter or A4 size label sheets The print side of the labels faces down The top of the labels feeds into the printer first The paper guides rest against the left right and bottom edges of the label sheets 50 transparencies The rough side of the transparencies faces down You load letter or A4 size transparencies e You remove a
129. ing a different USB cable If you are using a cable longer than 10 feet then try using a shorter cable MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL Compare the printer model on the CD to the printer model on the printer The numbers should either match exactly or be within the same series If you have any doubts look for an updated version of the printer software on our Web site For more information see Installing the printer software in the User s Guide You can access the User s Guide from the link at the bottom of the installation screen RECONNECT THE POWER SUPPLY 1 Turn off the printer 2 Unplug the power cord from the power outlet 3 Remove the power supply from the back of the printer and then plug it back in 4 Plug the power cord back into the power outlet 5 Turn on the printer and then resume the installation on your computer TRY RUNNING THE INSTALLER AGAIN 1 Close the installer 2 Remove the CD and then restart the computer 3 Insert the CD and then run the installer again Notes e When you get to the Software Already Installed screen make sure you select Install a printer e If you have already set up your printer select Additional Computer when you get to the Setting up a new printer screen to skip the hardware setup wizard Troubleshooting 157 CHECK THAT YOUR COMPUTER IS ABLE TO ACKNOWLEDGE USB activity ON THE USB Port Open the Device Manager to check if it has activity whenever
130. ing up Ethernet printing 115 Ethernet networking for Macintosh 116 for Windows 116 Ethernet port location 12 Index 190 Ethernet setup information needed for 115 EXT port location 12 exterior of the printer cleaning 133 e mail setting up 72 e mail settings configuring 72 e mail troubleshooting cannot attach files 148 cannot send e mail 147 e mailing Address Book 73 attaching a photo or document 76 canceling 76 scanned documents 69 scanning a document or photo 75 tips 75 F factory default settings resetting internal wireless print server 159 resetting to 20 failed faxes retrieving 100 fax printer memory 100 fax activity report 99 fax blocking setting 89 fax error messages Digital Line Detected 153 Failed To Connect 153 Fax Mode Unsupported 152 Fax Modem Error 152 No Answer 153 No CallerID 153 Phone Line Busy 153 Phone Line Error 153 Phone Line is connected to the incorrect jack on the back of the machine 153 Phone Line Not Connected 153 Remote Fax Error 152 Unrecoverable Fax Error 152 Unsupported Compression 152 Unsupported Resolution 152 fax header and footer setting 87 89 fax number 95 fax printing setting 89 fax quality setting 97 fax resolution setting 97 fax sending speed setting 89 fax settings configuring 88 89 for answering machine 97 for voice mail 97 fax setup country specific 83 digital telephone service 82 DSL connection 80 standard telephone line connection 77
131. ings 3 From the home screen navigate to Number of Copies Copy gt Number of Copies 4 Enter the number of copies you want to print and then touch Accept Touch Color or Black White to set a color or black and white copy 6 Press lt gt Copying 59 Copying photos 1 Load photo paper 2 Place a photo facedown on the scanner glass 3 From the home screen navigate to Photo Reprint SmartSolutions gt Photo Reprint 4 Touch Continue 5 Select the photo print size and then touch Accept 6 Touch Continue to start printing Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Copying an ID card 1 Load paper N From the home screen navigate to ID Card Copy SmartSolutions gt ID Card Copy Load the front side of the ID card facedown on the top left corner of the scanner glass Touch Continue When prompted to copy the back side of the ID card touch Yes Load the back side of the ID card facedown on the top left corner of the scanner glass N OQ OU Bb W Touch Continue to start printing Copying a two sided document 1 Load paper 2 Load an original document faceup into the ADF or facedown on the scanner glass 3 From the home screen navigate to 2 Sided Copies Copy gt More Options gt 2 Sided Copies 4 Touch 2 Sided to 1 Sided or 2 Sided to 2 Sided and then touch Accept e Select 2 Sided to 1 Sided to make single sided copies of the two side
132. int 138 printer does not respond 139 printer printing blank pages 139 printhead error 136 software did not install 137 troubleshooting wireless cannot print over wireless network 159 changing wireless settings after installation Mac 105 changing wireless settings after installation Windows 105 photos do not print from memory card across wireless network 155 resolving communication problems 171 Wi Fi indicator light is blinking orange 164 Wi Fi indicator light is not lit 162 Wi Fi indicator light is still orange 163 TX report fax 98 U UK special wireless setup instructions 104 uninstalling printer software 25 updating printer software 25 updating the application list 71 USB 110 125 cable 120 Macintosh 112 USB connection with network connection 125 USB port location 12 user information fax setting 87 89 using Macintosh printer software 23 V Virtual Private Network 158 voice mail setting Up 77 voice mail fax settings 97 Voice over Internet Protocol VolP fax setup 81 VolP adapter 81 volume adjusting ringer and dial tone 97 speaker 97 VPN lose connection to printer 158 W Web site finding 9 WEP 101 ad hoc 106 WEP key key index 127 locating 117 Windows installing printer on wired network Ethernet 116 installing printer on wireless network 103 Windows software Abbyy Sprint OCR 21 Fast Pics 21 Index 195 Fax Setup Utility 21 Fax Solutions software 21 Printer Home 21 Printing P
133. inter to the computer with a USB cable Make sure the printer is close enough to the computer for your USB cable to reach both Click or Start Click All Programs or Programs and then select the printer program folder from the list Select Printer Home 3 4 5 6 Click the Settings tab 7 Click the Wireless setup utility link 8 Follow the instructions on the computer screen to set up the printer wirelessly Using the printer locally USB Select the connection type that describes how you currently access your printer If the printer is currently set up for Ethernet 1 Attach a USB cable to the computer and to the printer 2 Wait fora moment for Windows to locate the driver and finish setting up the printer Networking 110 3 Select the USB printer see Selecting the printer on page 111 If the printer is currently set up for wireless 1 Attach a USB cable to the computer and to the printer 2 Wait a moment for Windows to locate the driver and finish setting up the printer 3 Select the USB printer see Selecting the printer on page 111 Note You can continue to use the printer through Ethernet or wireless connection Using the printer over an Ethernet network Select the connection type that describes how you currently access your printer If the printer is currently set up for wireless 1 Plug an Ethernet cable into the printer and into an available port on a switch or wall jack 2 Wait for a minut
134. iscovery gt Bluetooth Setup gt Discovery 3 Make sure Discovery is set to ON If necessary touch ON and then touch Accept The printer is now ready to accept a connection from a Bluetooth enabled device 4 Configure the Bluetooth enabled device to set up a connection to the printer For more information see the documentation for your Bluetooth device Note If the Bluetooth Security Level on the printer is set to High then you must enter a pass key Printing 50 Setting the Bluetooth security level 1 Insert a Bluetooth USB adapter into the USB port Bluetooth Dongle Connected appears on the display Note A Bluetooth adapter is not included with the printer 2 From the home screen navigate to Security Level gt Bluetooth Setup gt Security Level 3 Select the security level and then touch Accept e Low allows Bluetooth devices to connect and send print jobs to your printer without requiring users to enter a pass key e High requires users to enter a four digit numeric pass key on the Bluetooth device before connecting and sending print jobs to the printer 4 The Bluetooth Pass Key menu opens on the display if you set the security level to High Use the keypad to enter your four digit pass key and then touch Accept Printing from a Bluetooth enabled device Note The printer does not support printing files from your computer using a Bluetooth connection Printing 51 1 Insert a USB Bluetooth adapter int
135. ist does not solve the problem then try one or more of the following REINSERT THE MEMORY CARD The memory card may have been inserted too slowly Remove and then reinsert the memory card quickly CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with a lt USB symbol Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port CHECK THE NETWORK CONNECTION If the printer and computer are connected over a network then make sure that the correct host and device are communicating Select the printer from the computer or the computer from the printer Cannot print documents from a memory card or flash drive If the Memory card troubleshooting checklist does not solve the problem then try the following CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer Troubleshooting 154 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with a USB symbol Note If you continue to have problems then try another USB port on the com
136. l If you do not know how to access the Web page or if you do not have administrator access to the wireless access point on your network and are unable to locate the information in the manual contact your system support person What is an SSID A Service Set Identifier SSID is the name that identifies a wireless network All devices on the network must know the SSID of the wireless network or they will not be able to communicate with each other Usually the wireless network broadcasts the SSID to allow wireless devices in the area to connect to it Sometimes the SSID is not broadcast for security reasons If the SSID of your wireless network is not broadcast it cannot be detected automatically and will not show up in the list of available wireless networks You must enter the network information manually in this situation An SSID can contain up to 32 alphanumeric characters Where do find my SSID You can find the SSID for the wireless network by viewing the settings on the access point or wireless router Most access points have a built in Web server that can be accessed using a Web browser Many network adapters provide a software application that allows you to view the wireless settings of your computer including your SSID Check your computer to see if a program was installed with your network adapter If you are unable to locate your SSID using either of these methods contact your system support person What is a network
137. lect your country from the list 3 Follow the instructions on the computer screen Ordering and replacing supplies 15 Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel Note The icons are displayed when they are selectable on the current screen If an icon is not displayed then the function is not available 1 Power e Turn the printer on and off e Switch to Power Saver mode Note When the printer is on press to switch to Power Saver mode Press and hold for three seconds to turn off the printer 2 Back 9 e Return to the previous screen e Exit from one menu level to a higher one 3 Touch screen display Note The display is turned off in Power Saver mode e Navigate the printer menus e Change settings e View printer messages and animation 4 Start Start a job depending on which mode is selected 5 Cancel Cancel the current job or task 6 Help Display Help text and animation 7 Home Return to the home screen a Using the printer control panel buttons and menus 16 Understanding the home screen After the printer is turned on and a short warm up period occurs the display shows the following basic screen which is referred to as the home screen Use the home screen selections to initiate an action such as copying or faxing or to c
138. lephone carrier follow the prompts 3 When prompted enter the fax number of the recipient and then touch gt How do know that the fax was sent successfully You can set the printer to print a confirmation page or transmission report every time you send a fax This report includes the date and time that the fax was sent If the fax job is unsuccessful then the report also includes the cause of the error 1 From the home screen navigate to Confirmation gt Fax Setup gt Reports gt Confirmation 2 Select a report printing option e Ifyou want to print a report every time you send a fax then touch For All e If you want to save on ink and print a report only when a fax job is unsuccessful then touch On Error 3 Touch Accept Faxing 98 How do view the fax history of the printer You can view the fax history of the printer on the touch screen You can also print reports of sent and or received faxes To print fax history reports 1 From the home screen navigate to Reports gt Fax Setup gt Reports 2 Select a report printing option e Print Activity Report Print sent and received fax history e Print Send Log Print sent fax history only e Print Receive Log Print received fax history only Touch the option that you want and then touch Accept To view the fax history on the screen 1 From the home screen navigate to History on Screen gt Fax Setup gt Reports gt History on Screen 2
139. leshooting scanner unit does not close 146 copying 59 adjusting quality 61 collating copies 62 enlarging an image 61 ID cards 60 making a copy lighter or darker 61 multiple page images on one sheet 62 on both sides of the paper 63 Pages per Sheet 62 photos 60 reducing an image 61 repeating an image 62 tips 59 two sided document 60 customizing printer solutions 129 custom size paper printing on 42 D default printer setting 55 defaults resetting factory defaults 20 dial method setting 89 dial tone checking 96 dial tone volume adjusting 97 dialing prefix 95 Digital Subscriber Line DSL fax setup 80 digital telephone service fax setup 82 distinctive ring 96 documents attaching to e mail 76 faxing using the computer 92 faxing using the control panel 92 loading into the Automatic Document Feeder ADF 36 loading on scanner glass 36 printing 37 scanning for editing 68 scanning to e mail 75 scanning using the touch screen 65 DSL filter 80 duplex copying automatic 63 copying manual 63 extending drying time 53 faxing 99 printing automatic 53 printing manual 54 duplex unit location 12 E Eco Mode using 20 editing photos using touch screen 45 emission notices 175 176 181 182 185 186 187 energy conserving 8 enlarging an image 61 envelopes loading 30 33 41 printing 41 error correction setting 89 error using memory card 154 Ethernet 125 Ethernet network information needed for sett
140. line by plugging an analog telephone into the wall jack DSL filter VoIP device or cable modem where you connected the printer Make sure you plug the telephone into the same port If you do not hear a dial tone then contact your line provider 2 While the printer is connected to the telephone line check for a dial tone by plugging an analog telephone into the f port of the printer If you do not hear a dial tone then use the checklist below Listen for a dial tone after checking each item If you hear a dial tone but still have problems sending and receiving faxes then see the other topics in this section Troubleshooting 148 Connection checklist e Make sure that the printer and other devices on the line if applicable are set up and configured correctly according to your setup scenario e Make sure that the cables are connected to the correct ports e Make sure that the cables are securely plugged in Check the cable connections for the following hardware if applicable Power supply Answering machine Cable modem Splitter Telephone VoIP adapter DSL filter RJ 11 adapter e ifthe printer is connected to a Digital Subscriber Line then make sure you are using a DSL filter for the printer e ifthe printer is connected to a VoIP adapter or cable modem then make sure that the printer is plugged into the first phone port e If you are using a splitter then make sure that you are using a phone splitte
141. ll additional or optional software Using the printer software 24 Updating the printer software Windows only Checking for software updates 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select Printer Home 4 Choose your printer from the printer drop down list 5 From the Support tab select Check for updates 6 Follow the instructions on the computer screen Enabling automatic software updates 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 From the Advanced tab click More Options 4 In the Software Updates section select Allow automatic updates from the web for my software 5 Click OK Reinstalling the printer software When you set up the printer using the installation software CD all the necessary software was installed If you encountered problems while installing or if your printer does not appear in the Printers folder or as a printer option when you send a print job then try removing and reinstalling the printer Uninstalling the printer software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select the uninstall option 4 Follow the instructions on the computer screen to remove the software 5 Once the uninstall process in complete restart your computer For Macintosh users 1 From the Finder de
142. logs Click OK or Print For Macintosh users Dann f g Notes With a document open choose File gt Print From the Printer pop up menu choose the printer If necessary click the disclosure triangle From the print options pop up menu choose Copies amp Pages and then click Page Setup From the Paper Size pop up menu choose the envelope size If no size matches the size of the envelope then set a custom size Select an orientation and then click OK Click Print e Most envelopes use landscape orientation e Make sure the same orientation is also selected in the software application Printing labels 1 Load the label sheets in the printer 2 Send the print job For Windows users a With a document open click File gt Print b Click Properties Preferences Options or Setup Printing 41 From the Paper Size list of the Print Setup tab choose a paper size that matches the size of the label sheet If no paper size matches the label sheet size then set a custom size If necessary choose the appropriate type of paper from the Paper Type list Click OK to close any printer software dialogs e Click OK or Print For Macintosh users onan dt h h With a document open choose File gt Print From the Printer pop up menu choose the printer If necessary click the disclosure triangle From the print options pop up menu choose Copies amp Pages and then click Page Setup From
143. low 145 print troubleshooting cannot delete documents from print queue 139 computer slows down when printing 145 poor quality at the edges of page 144 slow print speed 145 streaks or lines on printed image 144 printer adding to SmartSolutions 129 sharing 114 sharing in Windows 114 printer control panel buttons andicons 16 cleaning 134 location 12 printer does not print wireless 158 printer does not print wirelessly 162 printer does not respond 139 printer memory fax 100 printer printing blank pages 139 printer problems basic solutions 135 printer software installing 26 uninstalling 25 printer solutions 128 printer setting as default 55 printhead aligning 131 location 12 printhead error 136 printhead nozzles cleaning 132 printing collate 38 custom size paper 42 documents 37 documents from memory card or flash drive 40 envelopes 41 from a Bluetooth enabled device 51 from a PictBridge enabled camera 47 labels 41 last page first 38 multiple pages on one sheet 39 network setup page 102 on both sides of the paper 53 54 photos from memory device using printer software 46 photos using printer control panel 45 photos using the proof sheet 48 reverse page order 38 tips 37 two sided 53 54 printing aconfirmation page 98 printing in draft mode 56 Index 193 printing mode changing 56 proof sheet using 48 protocol 126 publications finding 9 R received history report 99 receiving faxes Auto Answer setti
144. m of the box the user s guide that came with the box or from the box Web page If you have already changed the key for your wireless network use the key you created 4 Follow the instructions on your screen to complete installation Assigning a static IP address The printer will be assigned an IP address automatically through DHCP on most wireless networks If you want to assign a static IP address to your printer do the following 1 2 N AO UM A Complete the wireless setup allowing the printer to receive a DHCP address from a DHCP server on the network Print a network setup page to see what IP address is currently assigned to the printer Open a Web browser and then type the printer IP address in the address field Press Enter The printer Web page loads Click the Configuration link Click the TCP IP link Click the Set Static IP Address link Type the IP address you want to assign to the printer in the IP Address field Click the Submit button The Submitting Selection message appears To confirm that the address was successfully assigned type the static IP address in the Web browser address field and then press Enter The printer Web page loads if the address was successfully assigned For more information contact your system support person Changing wireless settings after installation To change wireless settings on the printer such as the configured network the security key or other settings do the
145. minating obscuring altering or de emphasizing the visual appearance of any trademark trade name trade dress orintellectual property notice that appears on any computer display screens normally generated by or as a result of the Software Program b Copying You may make one 1 copy of the Software Program solely for purposes of backup archiving or installation provided the copy contains all of the original Software Program s proprietary notices You may not copy the Software Program to any public or distributed network c Reservation of Rights The Software Program including all fonts is copyrighted and owned by Lexmark International Inc and or its suppliers Lexmark reserves all rights not expressly granted to you in this License Agreement d Freeware Notwithstanding the terms and conditions of this License Agreement all or any portion of the Software Program that constitutes software provided under public license by third parties Freeware is licensed to you subject to the terms and conditions of the software license agreement accompanying such Freeware whether in the form of a discrete agreement shrink wrap license or electronic license terms at the time of download Use of the Freeware by you shall be governed entirely by the terms and conditions of such license 4 TRANSFER You may transfer the Software Program to another end user Any transfer must include all software components media printed materials and this Lice
146. nce tab click Align cartridges 7 Follow the instructions on the computer screen For Macintosh users 1 Load plain paper 2 From the Finder desktop double click the printer program folder 3 Select Printer Utility from the list 4 From the Maintenance tab of the Printer Utility dialog click Print Alignment Page 5 Follow the instructions on the computer screen If you aligned the cartridges to improve print quality then print your document again If print quality has not improved then clean the printhead nozzles Cleaning the printhead nozzles Poor print quality is sometimes due to clogged printhead nozzles Clean the printhead nozzles to improve the quality of your prints Notes e Cleaning the printhead nozzles uses ink so clean them only when necessary e Deep cleaning uses more ink so try the Clean Printhead option first to save ink e If the ink levels are too low you must replace the ink cartridges before you can clean the printhead nozzles Using the printer control panel From the home screen navigate to Clean Printhead orDeep Clean Printhead i s gt More Options gt Clean Printhead or Deep Clean Printhead A cleaning page prints Using the printer software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list Maintaining the printer 132 3 Select Printer Home 4 Choose your printer from the printer drop down list 5 Fr
147. nd connect the device to the 1 port of the printer LINE Connecting the printer in countries that use serial connection In some countries or regions you need to plug all devices into the wall jack You cannot plug a telephone or answering machine into the E port of the printer This is called serial connection Austria Germany Portugal Belgium Ireland Spain Denmark Italy Sweden France Netherlands Switzerland Finland Norway United Kingdom Warning Potential Damage If your country is on the list then do not remove the wrap plug from the a port of the printer It is necessary for the proper functioning of the devices on the telephone line Faxing 85 To connect Connect the cable from the wall jack to the port of the printer Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports The N ports are for fax machines modems and answering machines The F port is for telephones N F N Faxing 86 Connect the printer to any of the N ports To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the RJ 11 adapter and then connect the adapter to an N port 3 If you want to connect a telephone and answering machine to the same wall jack then connect the devices as shown Entering your user information Your user information includes your name or your company name your fax number your fax numbe
148. ne service E El EXT LINE To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VolP adapter The port labeled Phone Line 2 or Fax Port is not always active You may need to pay extra to your VoIP provider if you want to activate the second phone port 3 Remove the protective plug from the E port of the printer and then connect the telephone to the port Tips for this setup e To make sure that the phone port on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active e If you need two phone ports for your devices but do not want to pay extra then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone Faxing 81 Scenario 4 Digital telephone service through a cable provider Setup 1 Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem IG P EXT LINE To connect 1 Conne
149. network 3 Add the printer see Add the printer on page 113 4 Asecond print queue will be created Remove the wireless queue if you do not want to switch back to accessing the printer over a wireless network If the printer is currently set up locally using USB connection 1 Plug an Ethernet cable into the printer and to an available port on a switch or wall jack 2 Insert the software and installation CD into the computer you want to use to configure the printer 3 Follow the instructions on the computer screen for configuring a printer on an Ethernet network Note You will need a USB cable to complete the configuration Add the printer In Mac OS X version 10 5 1 From the Apple menu choose System Preferences 2 Click Print amp Fax under the Hardware section 3 Click 4 Select the printer from the list and click Add Networking 113 In Mac OS X version 10 4 or earlier 1 2 From the Finder desktop choose Go gt Utilities Double click Print Center or Printer Setup Utility depending on the operating system version you are using The Printer List dialog appears 3 Choose the printer you want to use 5 Click Add The Printer Browser appears Select your printer 6 Click Add Sharing a printer in a Windows environment 1 Prepare the computers to share the printer a Make all computers printing to the printer accessible through Network Neighborhood by enabling File and Print Sharing See the
150. ng 93 94 automatically 93 manually 94 tips 93 94 recycling 8 Lexmark products 15 WEEE statement 176 redial attempts setting 89 redial time setting 89 reducing an image 61 repeating an image 62 replacing ink cartridges 14 reports fax history 99 reports fax setting 89 resetting internal wireless print server to factory default settings 159 resetting to factory defaults 20 resuming print job 57 reverse page order 38 ringer volume adjusting 97 RJ 11 adapter 83 S safety information 7 saving paper default settings 35 scan improving quality 70 PIN 70 scan job canceling 71 scan was not successful 147 scanner glass cleaning 133 scanner unit location 12 scanner unit does not close 146 scanning creating a PDF from scan 69 documents for editing 68 documents for e mailing 69 in black and white 70 photos for editing 66 tips 65 to a computer 65 to a flash drive 66 to a memory card 66 to a network 65 using the touch screen 65 scanning takes too long or freezes the computer 147 scheduled fax sending 98 security wireless network 101 security information wireless network 118 security key 118 selecting the wireless port 169 sender information registering 87 sending a scheduled fax 98 sending an e mail attaching a photo or document 76 scanning a document or photo 75 sending faxes tips 92 sent history report 99 Service Center 135 setting Auto Answer 95 setting up e mail 72 setting up fax country specifi
151. ng Dry Time In regions with high humidity select Extended 8 Click Print Printing on both sides of the paper duplexing manually For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Click the Advanced tab 4 From the 2 Sided Printing section select Manual Note The Print Instruction Page to Assist in Reloading item is selected automatically 5 Click OK The printer prints the odd numbered pages and the instruction sheet 6 Flip and reload the paper following the directions on the instruction sheet to complete the print job Note To return to single sided printing return to the Advanced tab From the 2 Sided Printing section select Off from the drop down menu Printing 54 For Macintosh users 1 With a document open choose File gt Print 2 From the print options pop up menu choose Paper Handling 3 From the Print or Pages to print pop up menu select to print the odd numbered pages 4 After printing the first set of pages flip and reload the paper 5 Repeat steps 1 and 2 6 From the Print or Pages to print pop up menu select to print the even numbered pages 7 Click Print Managing print jobs Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job If you have to manually select your printer then it is not the default printer To set the defaul
152. nge network settings change them on all the network devices before changing them for the access point e If you have already changed the wireless network settings on your access point then you must change the settings on all the other network devices before you can see them on the network For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select Printer Home 4 Click the Settings tab 5 Click the Wireless setup utility link Note You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process 6 Follow the instructions on the computer screen For Macintosh users 1 From the Finder desktop double click the printer folder 2 Double click Wireless Setup Assistant 3 Follow the instructions on the computer screen Wireless print server not installed You may see a message during installation indicating that the printer does not have a wireless print server installed If you are sure the printer is capable of wireless printing try the following CHECK POWER Make sure the light is on Troubleshooting 168 Communication not available message displays when printing wirelessly These are possible solutions Try one or more of the following MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled
153. nnection types if you encounter difficulties during configuration Note The printer supports one active local connection USB and one active network connection Ethernet or wireless at a time It is not possible to use both Ethernet and wireless at the same time Using the printer wirelessly Select the connection type that describes how you currently access your printer If the printer is currently set up locally using USB connection 1 Close all open software applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the Lexmark Extras folder 4 Double click Lexmark Setup Assistant 5 Follow the instructions on the computer screen for configuring the printer wirelessly Note There is no need to remove the USB cable connecting the printer to the computer during wireless configuration If the printer is currently set up for Ethernet 1 Unplug the Ethernet cable from the printer 2 Place the printer close to the computer you want to use to configure the printer for wireless access Note You will need to connect the printer to the computer with a USB cable Make sure the printer is close enough to the computer for your USB cable to reach both 3 Close all open software applications 4 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop Double cl
154. ns NN NES 73 Sendo Nail Sr eee nae nn tee ER ee Na ee de 74 Cancelingan emails RL nine 76 OX a aT 77 Setting up the printer to amener 77 C ntig ring th ax Seins nd na nn ons 88 Cr ating ontactliSt sssssssnnn en tn st aniline einen ieee et 90 SEMGING AXES Le ren member neue 91 ReceiviNhg AXES en mn RU RAR se No lates nt 93 Faxing FAQs ne ne ne nn LR RE nn ne AN nn a ea Tr tn SR RER EE 94 NetWOrKINO soraira A E sls a 101 Installing the printer on a wireless networks sn 101 Advanced wireless setUp ssesssssssssssssssceeceeesseesssssssesssssssssssssseeeeeeereressssssssssssseeeeeereeeresereeseeeereeteetesssssssssssssssssteeeeeeret 106 Installing the printer on an Ethernet NetWorK s ssssssssssseeeeesssssssssssseseceeeeesssssssssssssseeeeeesssosssssssssseeeresnssssssssssstereese 115 Networking FAQs nn ed s a Ss eines eso ni 116 Using SMArtSOILTIONS ins aline 128 Whatis SmartSolUtioins ren nn et vegeta tana det RENE 128 Creating or customizing printer SO UTIONS nn rennes 129 Maintaining the printer 131 Maintaining InKCaRriddes russes ion iennisen eat 131 Cleaning the exterior Or the printet na RS en 133 Cl a ning th scanner glisse ee en nt NT Anti 133 Cleaning thie touchiscre esere A NI ESN 134 Troubleshooting 00000000000000000000000000000000000000000000000000000000000 135 Before you troubl RGO sn A a E AEE EEE E aT 135 Using the Service Center to solve printer problems ss unanime 135 If Trouble
155. nse Agreement and you may not retain copies of the Software Program or components thereof The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred Software Program must agree to all these License Agreement terms Upon transfer of the Software Program your license is automatically terminated You may not rent sublicense or assign the Software Program except to the extent provided in this License Agreement and any attempt to do so shall be void 5 UPGRADES To Use a Software Program identified as an upgrade you must first be licensed to the original Software Program identified by Lexmark as eligible for the upgrade After upgrading you may no longer use the original Software Program that formed the basis for your upgrade eligibility Notices 179 10 11 12 13 14 LIMITATION ON REVERSE ENGINEERING You may not alter decrypt reverse engineer reverse assemble reverse compile or otherwise translate the Software Program except as and to the extent expressly permitted to do so by applicable law for the purposes of inter operability error correction and security testing If you have such statutory rights you will notify Lexmark in writing of any intended reverse engineering reverse assembly or reverse compilation You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program ADDITIONAL SOFTWARE This License Agreeme
156. nstall Licenses Expat txt Inst_lib txt Instgui txt L Instgui zip J Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your point of purchase or service represen
157. nstalling the driver on the computer or before running the wireless setup on the computer To check if the computer is currently connected to a VPN open your VPN Client software and check your VPN connections Ifyou do not have a VPN Client software installed check the connections manually using the Windows VPN Client If you would like to have the ability to connect to your local network and to a VPN at the same time the system support person for the VPN must enable split tunneling Be aware that some organizations will not allow split tunneling due to security or technical concerns TURN OFF THE WIRELESS ACCESS POINT WIRELESS ROUTER AND TURN IT BACK ON AGAIN ELIMINATE NETWORK CONGESTION If a wireless network is too busy the computer and printer may have difficulty communicating with each other Some causes of wireless network congestion can include e Transferring large files across the network e Networked games e Peer to peer file swapping applications e Streaming video e Too many computers on the wireless network at once ELIMINATE SOURCES OF INTERFERENCE Common household items can potentially disrupt wireless network communications Cordless phones but not cellular phones microwave ovens baby monitors almost any kitchen appliance wireless surveillance equipment nearby wireless networks and any appliance containing a motor can disrupt wireless network communications Try turning on any potential sources of interference and s
158. nt and you want to add a printer to your network then the MAC address of the printer must be included in the MAC filter list What is an IP address An IP address is a unique number used by devices such as a wireless printer computer or wireless access point on an IP network to locate and communicate with each other Devices on an IP network can communicate with each other only if they have unique and valid IP addresses A unique IP address means no two devices on the same network have the same IP address An IP address is a group of four numbers separated by periods An example of an IP address is 192 168 100 110 What is TCP IP Networks are able to function because computers printers and other devices are able to send data to each other either through cables or by using wireless signals This transfer of data is made possible by sets of data transmission rules called protocols A protocol can be thought of as a language and like a language it has rules allowing participants to communicate with each other Different types of networks use different protocols but Transmission Control Protocol Internet Protocol TCP IP is the most popular TCP IP is used to send data over the Internet as well as over most corporate and home networks Because computers do not understand words and instead rely upon numbers for communication TCP IP requires that every device on a network using TCP IP to communicate must have an IP address IP addre
159. nt applies to updates or supplements to the original Software Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement LIMITATION OF REMEDIES To the maximum extent permitted by applicable law the entire liability of Lexmark its suppliers affiliates and resellers and your exclusive remedy shall be as follows Lexmark will provide the express limited warranty described above If Lexmark does not remedy defective media as warranted you may terminate your license and your money will be refunded upon the return of all of your copies of the Software Program LIMITATION OF LIABILITY To the maximum extent permitted by applicable law for any claim arising out of Lexmark s limited warranty or for any other claim whatsoever related to the subject matter of this Agreement Lexmark s and its suppliers liability for all types of damages regardless of the form of action or basis including contract breach estoppel negligence misrepresentation or tort shall be limited to the greater of 5 000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of or is directly related to the cause of action IN NO EVENT WILL LEXMARK ITS SUPPLIERS SUBSIDIARIES OR RESELLERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT EXEMPLARY PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS
160. nter and Ta if this connection method is supported in your country or region E Note Remove the plug to access the port EXT Power supply with port Connect the printer to a power source 8 Duplex unit e Print on both sides of a sheet of paper e Remove paper jams About your printer 12 Ordering and replacing supplies Ordering ink cartridges Page yields available at www lexmark com pageyields For best results use only Lexmark ink cartridges Lexmark Pro900 Series models Return Program Cartridge Regular cartridge Black cartridge 100 100A High yield black cartridge 100XL 105XL 100XLA Yellow color cartridge 100 100A High yield yellow color cartridge 100XL 100XLA Cyan color cartridge 100 100A High yield cyan color cartridge 100XL 100XLA Magenta color cartridge 100 100A High yield magenta color cartridge 100XL 100XLA 1 Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refilling or recycling E Available only on the Lexmark Web site at www lexmark com Using genuine Lexmark ink cartridges Lexmark printers ink cartridges and photo paper are designed to perform together for superior print quality and our inks are formulated to work with your printer and help extend the life of your product We recommend that you use only genuine Lexmark ink cartridges Lexmark s warranty does not cover damage caused by non Lexmark ink o
161. nts that are mostly text Use High Yield cartridges Inks in High Yield cartridges allow you to print more pages with fewer cartridges Clean the printhead Before replacing and recycling your ink cartridges try using the Clean Printhead and Deep Clean Printhead features These features clean the printhead nozzles to improve the quality of your prints Recycling Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program To return an ink cartridge go to www lexmark com recycle Follow the instructions to request a postage paid bag Recycle the product packaging Recycle your old printer instead of throwing it away Recycle paper from discarded print jobs Use recycled paper To read the Lexmark Environmental Sustainability Report see www lexmark com environment Finding information about the printer Publications What are you looking for Find it here Initial setup instructions Setup documentation e Connecting the printer The setup documentation came with the printer and is e Installing the printer software also available on the Lexmark Web site at www lexmark com publications CCS QQ a About your printer 9 What are you looking for Find it here Additional setup and instructions for using the printer User s Guide e Selecting and storing paper and specialty media The User s Guide is available on the installation software e Loading paper CD e Per
162. nus 18 Use To 5 Scrollbar Scroll up and down the menu list 6 Down arrow Scroll down To navigate using the touch screen e Drag the scrollbar or touch the arrows until the menu or setting that you want appears on the display e To confirm a setting or select a menu or item touch it e f necessary touch Accept OK or M after making a selection or changing a setting This saves the setting For example to navigate to Paper Type and change the paper type setting 1 Touch Note All the instructions in this guide start from the home screen 2 Touch Copy 3 Touch More Options 4 Scroll down using the scrollbar or arrows until Paper Type appears on the list 5 Touch Paper Type 6 Scroll up or down using the scrollbar or arrows to view the list of paper types 7 Select a paper type setting by touching it and then touch Accept to save the setting Changing the Power Saver timeout The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is left idle The Power Saver feature optimizes energy efficiency by reducing the printer power consumption as much as 28 percent on some printer models compared to the default printer settings To save the most energy select the lowest Power Saver timeout 1 From the home screen navigate to Power Saver gt Device Setup gt Power Saver 2 Select a Power Saver timeout and then touch Accept Usin
163. ny paper backing sheets from the transparencies before loading If the transparencies have a removable strip each strip faces down The paper guides rest against the left right and bottom edges of the transparencies Note Transparencies require more drying time Remove each transparency as it exits and allow it to dry to avoid ink smudging Loading paper and original documents 33 Make sure 10 iron on transfers e You follow the loading instructions that came with the iron on transfers The print side of the transfers faces down The paper guides rest against the edges of the transfers Note For best results load transfers one at a time 25 index cards photo papers or postcards The thickness does not exceed 0 025 inches 0 635 mm e The print side of the photo paper faces down e You load the photo paper in the center of the tray as indicated by the 4x 6 photo paper outline e The paper guides rest against the left right and bottom edges of the paper it Note For best results allow photos to dry at least 24 hours before stacking displaying or storing Loading paper and original documents 34 Make sure 20 sheets of banner paper e The print side of the banner faces down e The leading edge of the banner paper feeds into the printer first e If your printer has more than one paper tray then load banner paper in Tray 1 To load banner paper 1 Pull the t
164. o factory defaults 1 From the home screen navigate to Reset Network Settings gt Network Setup gt Reset Network Settings 2 Touch Yes The printer wireless settings are reset to factory default settings To verify print a network setup page Cannot print over wireless network If you encountered problems while installing or if your printer does not appear in the printers folder or as a printer option when sending a print job then you can try uninstalling and reinstalling the software Before you reinstall the software check the troubleshooting checklist and then do the following TURN THE WIRELESS ACCESS POINT OFF AND THEN BACK ON Turning the access point off and then back on again can sometimes refresh network connections and resolve connectivity issues Disconnect FROM VPN session When you are connected to another network through a VPN connection you will not be able to access the printer over your wireless network End your VPN session and try printing again Make SURE Demo MODE Is TURNED OFF Check to see if your printer has a Demo Mode Selected printer features are not available when Demo Mode is turned on From the printer control panel navigate to Demo Mode gt Demo Mode Select Off and then save the setting CHEck your WEP key or WPA PASSPHRASE If your wireless access point is using Wired Equivalent Privacy WEP security then the WEP key should be e Exactly 10 or 26 hexadecimal characters Hexade
165. o set up the printer on the wireless network used by the computer For Macintosh users with an AirPort base station In Mac OS X version 10 5 1 From the Apple menu choose System Preferences 2 Click Network 3 Click AirPort The SSID of the network the computer is connected to is displayed in the Network Name pop up menu 4 Write down the SSID In Mac OS X version 10 4 and earlier 1 From the Finder desktop choose Go gt Applications 2 From the Applications folder double click Internet Connect 3 From the toolbar click AirPort The SSID of the network the computer is connected to is displayed in the Network pop up menu 4 Write down the SSID For Macintosh users with a wireless access point 1 Type the IP address of the wireless access point in the address field of your Web browser and then continue to step 2 If you do not know the IP address of the wireless access point then do the following a From the Apple menu choose System Preferences b Click Network Troubleshooting 161 c Click AirPort d Click Advanced gt TCP IP or TCP IP The Router entry is typically the wireless access point Type your user name and password when prompted Click OK On the main page click Wireless or another selection where settings are stored The SSID will be displayed uu BF W N Write down the SSID security type and the WEP key WPA passphrase if shown Notes e Make sure you copy the network information down
166. o the USB port Bluetooth Dongle Connected appears on the display Warning Potential Damage Do not touch any cables any network adapter any connector the USB Bluetooth adapter or the printer in the areas shown while actively printing reading or writing from a Bluetooth enabled device A loss of data can occur Notes e A Bluetooth adapter is not included with the printer e Your printer automatically switches to Bluetooth mode when you insert a USB Bluetooth adapter 2 Make sure the printer is set up to receive Bluetooth connections For more information see Setting up a connection between your printer and a Bluetooth enabled device on page 49 3 Set up the Bluetooth device to print to the printer For more information see the documentation for your Bluetooth device 4 See the documentation for your Bluetooth device to begin printing Note If the Bluetooth Security Level on the printer is set to High you must enter a pass key Printing 52 Printing on both sides of the paper duplexing Printing on both sides of the paper duplexing automatically The automatic duplex unit available only on selected printer models supports letter and A4 size paper If you purchased a model without automatic duplex or if you need to print duplex using other paper sizes then see the instructions for printing on both sides of the paper duplexing manually For Windows users 1 With a document open click File gt Prin
167. ocument is saved in the printer memory The printer can then retrieve it and automatically redial the number To set the printer to scan before dialing 1 From the home screen navigate to Scan gt Fax Setup gt Dialing and Sending gt Scan 2 Touch Before Dial and then touch Accept Troubleshooting 149 ENABLE ERROR CORRECTION Errors and blurs may appear in the faxed document if there is too much noise on the line This option enables the printer to transmit the bad blocks of data again and correct the errors When a fax has too many errors the fax may be rejected by the receiving fax machine To make sure that error correction is enabled 1 From the home screen navigate to Error Correction gt Fax Setup gt Dialing and Sending gt Error Correction 2 Check to see if error correction is set to On If it is not set to On touch ON and then touch Accept ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax then this option automatically converts the outgoing color fax to black and white It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support To make sure that automatic fax conversion is enabled 1 From the home screen navigate to Auto Fax Convert gt Fax Setup gt Dialing and Sending gt Auto Fax Convert 2 Check to see if automatic fax conversion is set to On If it is not set to On touch ON and then touch Accep
168. oftware CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click Install Networking 103 4 Select My printer is already set up am installing it on anew computer 5 Click Continue and then follow the instructions on the computer screen for installing a configured printer on a new computer Interpreting the colors of the Wi Fi indicator light The colors of the Wi Fi indicator light show the network status of the printer Off means one of the following The printer is turned off or is powering up The printer is not connected to a wireless network and is in Power Saver mode In Power Saver mode the power light pulses on and off e Solid orange means one of the following The printer has not yet been configured for a wireless network The printer is configured for an ad hoc connection but it is not currently communicating with another ad hoc device e Blinking orange means one of the following The printer is out of the range of the wireless access point wireless router The printer is trying to communicate with the wireless access point but the wireless access point is turned off or not working properly Either the configured printer or the wireless access point has been turned off and back on and the printer is trying to establish communications with the network The wireless settings of the printer may no longer be valid
169. oing into certain locations or to keep what is being scanned from being seen or used by others You may be prompted to enter a PIN if the network computer you are scanning to requires one To learn how PINs get assigned to network computers see the Help for the printer software associated with your operating system Scanning 70 What is an application list and how do update it When you scan a file you can choose which application to use to open it on your computer The printer downloads this application list from your computer when scanning for the first time If you do not see the application you want on the list or if you install new applications on your computer then update the application list in the printer Updating the application list 1 From the home screen of the printer control panel navigate to Scan to Computer Scan gt Scan to Computer 2 Select a local or network computer to receive the scan 3 From the list of scan applications available on the selected computer touch REFRESH and then touch Accept This updates the application list in the printer Canceling scan jobs Press on the printer control panel or click Cancel on the computer screen Scanning 71 E mailing Your can use your printer to send e mail to one or more recipients without using a computer To do this you can either scan a document or photo and then send it as an e mail or you can attach a saved document or photo from a memory devic
170. olve printer problems The Service Center provides step by step troubleshooting help and contains links to printer maintenance tasks and customer support To open the Service Center use one of these methods Method 1 Method 2 If it appears on an error message dialog click the For 1 Click or Start additional assistance use the Service Center link 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select Printer Home 4 From the Support tab select Service Center If Troubleshooting does not solve your problem Visit our Web site at support lexmark com to find the following e Knowledgebase articles with the latest information and troubleshooting for your printer e Live online technical support e Contact numbers for telephone technical support Setup troubleshooting e Incorrect language appears on the display on page 136 e Printhead errors on page 136 e Software did not install on page 137 Troubleshooting 135 e Print job does not print or is missing pages on page 138 e Printer is printing blank pages on page 139 e Printer is busy or does not respond on page 139 e Cannot delete documents from the print queue on page 139 e Cannot print through USB on page 140 Incorrect language appears on the display If the Before you troubleshoot checklist does not solve the problem then try the following CHANGE THE LANGU
171. om the Maintenance tab click Clean cartridges 6 Follow the instructions on the computer screen For Macintosh users 1 From the Finder desktop double click the printer program folder 2 Select Printer Utility from the list 3 From the Maintenance tab select Clean Print Nozzles A cleaning page prints Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remove all paper from the printer 3 Dampen a clean lint free cloth with water Warning Potential Damage Do not use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer making sure to remove any ink residue that has accumulated on the paper exit tray Warning Potential Damage Using a damp cloth to clean the interior may cause damage to your printer 5 Make sure the printer is dry before beginning a new print job Cleaning the scanner glass 1 Dampen a clean lint free cloth with water 2 Gently wipe the scanner glass clean Note Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass Maintaining the printer 133 Cleaning the touch screen The touch screen of your printer con
172. onnected to the network e You may need to change the settings of your printer Run the Wireless Setup Utility again For Macintosh users 1 wu BF WW N Oo Obtain the printer IP address by printing a network setup page In the TCP IP section look for Address From the Finder desktop choose Go gt Utilities Double click Network Utility Click the Ping tab Type the IP address of the printer in the network address field For example 10 168 1 101 Click Ping 7 Ifthe printer responds you will see several lines that display the number of bytes received from the printer This ensures that your computer is communicating with your printer Troubleshooting 167 If the printer does not respond then nothing is displayed e Your computer might not be connected to the network You can use Network Diagnostics to help resolve the problem e You may need to change the settings of your printer Run the Wireless Setup Assistant again CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN If your wireless settings have changed you must run the printer wireless setup again Some reasons your settings may have changed include your having manually changed your WEP or WPA keys channel or other network settings or the access point having been reset to factory defaults Running the wireless setup again can also resolve issues due to misconfigurations that occurred when configuring the printer for wireless access Notes e If you cha
173. operly connected to the telephone line e The printer is turned on and connected to the computer e The printer is not in Power Saver mode If the printer is in Power Saver mode then press to wake up the printer Using the Fax Setup Wizard in Windows 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Click Printer Home 4 Click the Fax tab and then click Set up the printer to fax The Fax Setup Wizard opens 5 Run the wizard Make sure you select the correct telephone service and connection The wizard configures optimal fax settings based on your connection Note If you want to configure the advanced fax settings then click Configure the advanced settings in the Fax tab of the Printer Home This launches the Printer Setup Utility Using the AIO Setup Utility in Macintosh 1 From the Finder desktop double click the printer folder 2 Double click the AIO Setup Utility for your printer 3 Configure the fax settings using the software For more information click Help or to view the help information for the fax software Faxing 88 Configuring fax settings using the printer control panel 1 From the home screen navigate to Fax Setup gt Fax Setup 2 Configure the fax settings using the selections in the menu Reports e Print confirmation pages or transmission reports These reports let you know if the faxes that you send are sent successfully View the
174. or copy photo fax PictBridge and Bluetooth jobs b Touch Tray 1 or Tray 2 and then touch Accept Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass 2 Close the scanner lid Loading original documents into the ADF You can load up to 50 sheets of an original document into the ADF for scanning copying and faxing You can load A4 letter or legal size paper into the ADF 1 Adjust the paper guide on the ADF tray to the width of the original document 2 Load the original document faceup and top edge first into the ADF until you hear a beep Loading paper and original documents 36 Printing Tips for printing e Use the appropriate paper for your print job e Select a higher print quality for better prints e Make sure there is enough ink in the ink cartridges e Remove each sheet as it is printed when printing photos or when working with specialty media e Select the borderless setting when printing photos Printing basic documents Printing a document 1 Load the paper in the printer 2 Send the print job For Windows users a With a document open click File gt Print b Click Properties Preferences Options or Setup c Select the print quality the number of copies to print the type of paper to use and how the pages should print d Click OK to close any printer software dialogs e Click OK or Print For Macintosh users a Wi
175. osh users 1 From the Finder desktop double click the printer folder 2 Double click the AIO Setup Utility for your printer 3 Click the Contacts tab e To add contacts click the Individuals tab e To add fax groups click the Groups tab 4 Click to open the Address Book Note To add contacts you need to import contacts from the Address Book on your Macintosh computer If the contact is not in the Mac Address Book then first add the contact to the address book and then import it 5 From the Address Book click and drag the contacts that you want to add to the Contacts list For more information click Help or to view the help information for the fax software Faxing 90 Creating a contact list using the printer control panel 1 From the home screen navigate to Address Book gt Address Book 2 To add a contact a Navigate to Add Contact Name Add a Contact gt Add Contact Name Enter the contact name and then touch OK Touch Add Fax Number Enter the fax number of the contact and then touch Accept Dan Touch Accept again f Ifyou want to add another entry then repeat steps a through e You can enter up to 89 contacts 3 To add a fax group a Navigate to Add Group Name Add a Group gt Add Group Name b Enter a group name and then touch OK c Touch Add Group Member and then select whether you want to add a contact manually or import a contact e Address Book import a contact from the Address Book e
176. otice to users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment Compliance is indicated by the CE marking A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support Lexmark International S A Boigny France Refer to the table at the end of the Notices section for further compliance information Products equipped with 2 4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment CEO Operation is allowed in all EU and EFTA countries but is restricted to indoor use only Compliance is indicated by the CE marking A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support Lexmark Int
177. ou either an individual or a single entity and Lexmark International Inc Lexmark that to the extent your Lexmark product or Software Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product The term Software Program includes machine readable instructions audio visual content such as images and recordings and associated media printed materials and electronic documentation whether incorporated into distributed with or for use with your Lexmark product Notices 178 1 STATEMENT OF LIMITED WARRANTY Lexmark warrants that the media e g diskette or compact disk on which the Software Program if any is furnished is free from defects in materials and workmanship under normal use during the warranty period The warranty period is ninety 90 days and commences on the date the Software Program is delivered to the original end user This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor Lexmark will replace the Software Program should it be determined that the media does not conform to this limited warranty 2 DISCLAIMER AND LIMITATION OF WARRANTIES EXCEPT AS PROVIDED IN THIS LICENSE AGREEMENT AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW LEXMARK AND ITS SUPPLIERS
178. panies then your fax number is the number that you assigned to the printer Make sure that you enter the correct distinctive ring pattern for that number in the fax software or in the Fax Setup menu of the printer control panel If you have more than one telephone line then make sure that you enter the number for the line on which the printer is connected What is my dialing prefix The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number If the printer is an office setting or in a private branch exchange this can be a specific number that you need to press so you can make a call outside the office This can also be a country code or an area code that you need to enter if you are sending faxes outside of town This can be very useful if you frequently send faxes to the same country or area When you set the dialing prefix in the utility you do not need to press the number or series of numbers every time you dial the fax number or telephone number The printer automatically inputs the prefix every time you dial You can enter up to 8 characters as your dialing prefix The valid characters are the numbers 0 9 and the characters and If you are using the fax software to enter the dial prefix then you may also include the characters period comma star pound plus minus and parenthesis When do I need to set Auto Answer to On Set Auto Answer to On if you want the p
179. pies 62 paper conserving 8 loading 27 32 paper and other supplies ordering 15 paper default settings saving 35 paper exit tray location 11 paper jam in the ADF 142 paper jam in the duplex unit 141 paper jam in the printer 140 paper or specialty media misfeeds 143 paper tray loading envelopes or photo cards 30 paper tray Tray 1 location 11 paper tray Tray 2 location 12 partial document or photo scans 146 parts diagram 11 password 118 pausing print job 57 PDF creating from scan 69 phone book setting up 90 91 phone book e mail setting up 73 phone plug 83 phone splitter 81 photo cards loading 34 photo paper loading 30 32 Photo Reprint 128 photos adjusting brightness 45 applying color effects 45 attaching to e mail 76 copying photos 60 cropping 45 editing using touch screen 45 enhancing automatically 45 making borderless copies 61 printing using printer control panel 45 printing using the proof sheet 48 reducing red eye effect 45 rotating 45 scanning for editing 66 scanning to e mail 75 photos do not print from memory card across wireless network 155 photos from memory device printing using printer software 46 PictBridge and USB port location 11 PictBridge enabled camera connecting 47 poor quality at the edges of page 144 poor scanned image quality 146 postcards loading 32 Power Saver timeout changing 19 power supply port location 12 print job canceling 58 pausing 57 resuming 57 print speed is s
180. print on each page If you want each page image to be surrounded by a border then select Print Page Borders 5 Click OK to close any printer software dialogs 6 Click OK or Print For Macintosh users With a document open choose File gt Print From the Printer pop up menu choose the printer If necessary click the disclosure triangle 1 2 3 4 From the print options pop up menu choose Copies amp Pages and then click Page Setup 5 From the Paper Size pop up menu choose a paper size 6 Choose an orientation and then click OK Printing 39 7 8 From the print options pop up menu choose Layout e From the Pages per Sheet pop up menu choose the number of page images that you want to print on one sheet e From the Layout Direction menu choose a layout direction e Ifyou want to print a border around each page image then choose an option from the Border pop up menu Click Print Printing documents from a memory card or flash drive Windows only To enable the File Print function The printer must be connected to a computer through a USB cable or through a network The printer and the computer must be on The memory card or flash drive must contain document files that are supported by the printer For more information see Supported memory cards and file types on page 45 The computer must contain applications that support the file types in the memory device Insert a memory card or flash drive
181. product requires a Swiss billing tone filter Lexmark part number 14B5109 or 80D 1877 to be installed on any line which receives metering pulses in Switzerland The Lexmark filter must be used as metering pulses are present on all analog telephone lines in Switzerland Notices 184 Utilisation de ce produit en Suisse Cet appareil n cessite l utilisation d un filtre de tonalit de facturation suisse n de r f rence Lexmark 14B5109 ou 80D1877 devant tre install sur toute ligne recevant des impulsions de comptage en Suisse Cefiltre doit tre utilis pour toute installation car ces impulsions existent sur toutes les lignes t l phoniques suisses Verwendung dieses Produkts in der Schweiz F r dieses Produkt muss ein schweizerischer Billing Tone Filter zur Z hlzeichen bertragung Lexmark Teilenummer 14B5109 oder 80D1877 fiir jede Leitung installiert werden Uber die in der Schweiz Zeitsteuertakte Ubertragen werden Die Verwendung des Lexmark Filters ist obligatorisch da in allen analogen Telefonleitungen in der Schweiz Zeitsteuertakte vorhanden sind Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero codice Lexmark 14B5109 o 80D1877 da installare su tutte le linee che ricevono impulsi remoti in Svizzera E necessario utilizzare il filtro Lexmark poich gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera Notice to Users in the European Union Products bearing th
182. puter You may have connected to a defective port CHECK THE NETWORK CONNECTION If the printer and computer are connected over a network then make sure that the correct host and device are communicating Select the printer from the computer or the computer from the printer Photos do not transfer from a memory card across a wireless network If the Memory card troubleshooting checklist does not solve the problem then try one or more of the following MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY SELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE If your wireless connection is down then use a USB cable to connect your printer to your computer Network troubleshooting e Network troubleshooting checklist on page 155 e The Continue button is unavailable on page 156 e Cannot print and there is a firewall on the computer on page 158 e Communication with printer lost when connected to Virtual Private Network VPN on page 158 Network troubleshooting checklist Before beginning to troubleshoot the wireless printer verify the following General Networking Make sure e The printer the computer and the wireless access point are all plugged in and turned on e The wireless network is working properly Try accessing other computers on your wireless network If your network has Internet access try conn
183. r Do not use a line splitter Cannot send faxes If the Fax troubleshooting checklist does not solve the problem then try one or more of the following MAKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup then enter your fax name and fax number In some countries you cannot send a fax without entering your fax name or company name Some fax machines also block unknown faxes or faxes without sender information DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM The modem of the printer can transmit data at 33 600 bps This is the maximum speed at which the printer can send and receive faxes It is not necessary however to set the modem to its fastest transmission capability The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax Otherwise your fax will not be received To decrease the transmission speed of the modem 1 From the home screen navigate to Max Send Speed gt Fax Setup gt Dialing and Sending gt Max Send Speed 2 Select a sending speed and then touch Accept SET THE PRINTER TO SCAN THE ORIGINAL DOCUMENT BEFORE DIALING THE NUMBER The printer does not automatically redial if you set it to scan the original document after dialing the number Set the printer to scan before dialing so that you do not have to scan the document again if the fax fails The scanned d
184. r ink cartridges Ordering and replacing supplies 13 Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out 1 Turn on your printer 2 Open the printer Note The printhead moves to the cartridge installation position 3 Press the release tab and then remove the used ink cartridge or cartridges Note Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air 5 Close the printer Ordering and replacing supplies 14 Ordering paper and other supplies To order supplies or to locate a dealer near you visit our Web site at www lexmark com Part Number USB cable 1021294 For more information go to www lexmark com Paper Paper size Lexmark Photo Paper e Letter e A4 e 4x6in eL Lexmark PerfectFinish Photo Paper e Letter e A4 e 4x6in e L Notes e Availability may vary by country or region e For best results when printing photos or other high quality images use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper nee For more information go to www lexmark com Recycling Lexmark products To return Lexmark products to Lexmark for recycling 1 Visit our Web site at www lexmark com recycle 2 Find the product type you want to recycle and then se
185. r is your telephone number unless you have a dedicated fax telephone line and the time and date on your fax machine when a transmission is made This information appears in the header and footer of the faxes that you send In some countries you cannot send a fax without this information Some fax machines also block faxes without sender information so make sure that you enter this information in your printer Setting the fax header 1 From the home screen navigate to Your Fax Name gt Fax Setup gt Dialing and Sending gt Your Fax Name 2 Enter your name or your company name and then touch OK 3 Touch Your Fax Number 4 Enter your fax number or your telephone number and then touch Accept Faxing 87 Setting the fax footer 1 From the home screen navigate to Fax Footer gt Fax Setup gt Fax Printing gt Fax Footer 2 Touch ON and then touch Accept Configuring the fax settings You can configure the fax settings through the printer control panel or the fax software If you configure the fax settings in the printer control panel then the fax software imports those settings The changes appear the next time you launch the fax software The printer also saves the settings that you choose in the fax software unless you set the printer to block changes made from the computer Configuring fax settings using the fax software Before opening the fax software to configure the fax settings make sure that e The printer is pr
186. ray completely out of the printer 2 Remove all paper from the tray 3 Move the paper guides as though you were loading legal size paper 4 Squeeze the lever and pull to extend the tray to legal size 5 Tear off only the number of pages needed to print the banner 6 Set the stack of pages in front of the printer 7 Slide the first sheet from the stack of pages over the tray handle and all the way into the back of tray gt e p Saving paper default settings You can set the default paper and paper tray settings for the documents and photos that you print 1 From the home screen touch 2 Choose the default settings e Ifyou want to set the default paper size a Touch Paper Setup and then select the paper tray you want to set up b Touch Paper Size c Select the default paper size for the tray and then touch Accept e If you want to set the default paper type a Touch Paper Setup and then select the paper tray you want to set up b Touch Paper Type c Select the default paper type for the tray and then touch Accept e If you want to enable paper tray linking a Touch Paper Tray Linking b Touch Automatic and then touch Accept When paper tray linking is enabled the printer automatically picks up paper from the other paper tray when the default paper tray runs out of paper Loading paper and original documents 35 e Ifyou want to set the default paper tray for different types of print jobs a Select the default tray f
187. re that the printer is connected to an analog port on the PBX You may need a digital line converter that converts digital signals into analog signals MAKE SURE THAT THE PRINTER MEMORY IS NOT FULL The printer saves an incoming fax to the printer memory before it prints the fax If the printer runs out of ink or runs out of paper while receiving the fax then the printer saves the fax so you can print it later However if the printer memory is full then the printer may not be able to receive more incoming faxes An error message appears on the display when the printer memory is full Resolve the error to free up space in the printer memory MAKE SURE THAT FAX FORWARDING IS DISABLED You may have turned on Fax Forwarding Disable this option so that the printer can receive the fax 1 From the home screen navigate to Fax Forward gt Fax Setup gt Ringing and Answering gt Fax Forward 2 Touch OFF and then touch Accept INCREASE THE RINGER VOLUME If you set the printer to receive faxes manually Auto Answer Off then increase the ringer volume MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE If you set the printer to receive faxes manually Auto Answer Off then you need to press the correct code when a fax comes in so that the printer can receive it To retrieve the correct code 1 From the home screen navigate to Manual Answer Code gt Fax Setup gt Ringing and Answering gt Manual Answer Code 2 Copy the man
188. rect jack on the back of the machine The telephone cable is connected to the wrong port on the back of the printer Connect the phone cable to the l port on the back of the printer Digital line detected The printer is connected to a digital line The printer is an analog device and must be connected to an analog line To connect the printer to a digital line you must use a digital line converter or a filter For more information see the Setting up the printer to fax section Failed to Connect Phone Line Error Phone Line Not Connected The printer cannot detect a dial tone See the Fax troubleshooting checklist Phone Line Busy Your telephone line or the telephone line of the receiving fax machine is busy This happens especially if the printer is sharing the line with other devices telephone answering machine e Set the printer to redial e Increase the time between the redial attempts e Place a test call to the number to which you want to send a fax to make sure that it is working correctly e Ifthe telephone line is being used by another device then wait until the other device is finished before sending the fax e Schedule to resend the fax at a later time e Set the printer to scan before dialing The scanned document is saved in the printer memory The printer can then retrieve it and automatically redial the number No Answer Auto Answer may have been
189. references 21 Service Center 21 Toolbar 21 Tools for Office 21 Wireless Setup Utility 21 wired Ethernet networking for Macintosh 116 wired Ethernet networking for Windows 116 wireless 110 125 Macintosh 112 printer does not print 158 troubleshooting 158 162 wireless network adding a printer to existing ad hoc network 109 common home configurations 118 creating an ad hoc network using Macintosh 106 creating an ad hoc network using Windows 106 information needed for setting up wireless printing 102 installing printer on Macintosh 103 installing printer on Windows 103 interference 122 resolving communication problems 171 security 101 security information 118 signal strength 122 SSID 117 troubleshooting 155 types of wireless networks 121 wireless network compatibility 101 wireless print server not installed 168 wireless settings changing after installation Mac 105 wireless setup information needed for 102 wireless signal strength 122 wireless signal absorption 122 wireless troubleshooting cannot print over wireless network 159 changing wireless settings after installation Mac 105 changing wireless settings after installation Windows 105 photos do not print from memory card across wireless network 155 printer and computer on different networks 123 printer works intermittently on wireless network 171 Wi Fi indicator light is blinking orange 164 Wi Fi indicator light is not lit 162 Wi Fi indicator ligh
190. ring your fax name and fax number Some fax machines also block faxes without sender information Fax Mode Unsupported The receiving fax machine does not support color fax or the scan resolution of the document that you are sending Enable Auto Fax Conversion The printer automatically converts color faxes to black and lowers the scan resolution of the document e Lower the fax quality e Reformat the document on Letter size paper Unsupported Compression The fax modem of the receiving fax machine does not support data compression Fax modems compress data to speed up transmission but the receiving fax modem needs to have the same compression code e Lower the transmission speed of the fax modem and then resend the fax e Enable Auto Fax Conversion Unsupported Resolution The receiving fax machine does not support the scan resolution of the document that you are sending e Lower the fax quality e Enable Auto Fax Conversion Unrecoverable Fax Error The fax modem encountered critical errors Turn off the printer turn it back on and then resend the fax Fax Modem Error The fax modem of the printer may be busy or the fax modem may have encountered problems during transmission Turn off the printer turn it back on and then resend the fax Troubleshooting 152 Error Message What it indicates Possible solutions Phone Line is connected to the incor
191. rint job 10 5 Power Saver The product is in energy saving mode 43 Off The product is plugged into a wall outlet but the power switch is turned 0 43 off The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Notices 177 Values are subject to change See www lexmark com for current values Power Saver This product is designed with an energy saving mode called Power Saver The Power Saver Mode is equivalent to the EPA Sleep Mode The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity The Power Saver Mode is automatically engaged after this product is not used for a specified period of time called the Power Saver Timeout Factory default Power Saver Timeout for this product in minutes 60 Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the wall outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage LEXMARK LICENSE AGREEMENTS P
192. rinter to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically Setup 3 Printer is sharing the line with a telephone subscribed to voice mail service To connect 1 Connect the cable from the wall jack to the port of the printer 2 Remove the protective plug from the E port of the printer and then connect the telephone to the port Faxing 79 Tips for this setup e This setup works best if you subscribe to a distinctive ring service If you have distinctive ring service then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically e If you have only one telephone number on your line then you need to set the printer to receive faxes manually Auto Answer Off When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone to r
193. rinter to receive faxes automatically If the printer is connected to the same telephone line with an answering machine then you must set Auto Answer to On so that you can receive both your voice calls and your faxes Make sure that the answering machine is set to pick up on fewer rings than the rings set in the printer This lets the other devices pick up the voice calls first If an incoming call is a fax the printer can detect fax signals on the line and takes the call How many rings should I set If the printer is sharing a line with an answering machine then set the printer to pick up on the greater number of rings Because you have only one line there is no way of distinguishing a voice call from an incoming fax You can set the number of rings so that the answering machine takes the voice calls and the printer takes the incoming faxes If you set the other devices to pick up on fewer rings then the devices pick up calls first and your voice calls are received If a call is a fax then the printer can detect it and will take over the call If the printer is on a dedicated fax line then you may set the printer to pick up on any number of rings that you want Faxing 95 How do I set the distinctive ring for the printer Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection DRPD feature offered by telephone companies This feature allows you to have multiple telephone numbers on one telephone
194. rinters connect to the network using a wireless access point e The network has no connection to the Internet D mn Le Networking 119 Scenario 4 Computer connected wirelessly to a printer without Internet access e Acomputer is directly connected to a printer without going through a wireless router e This configuration is referred to as an ad hoc network e The network has no connection to the Internet Note Most computers can connect to only one wireless network at a time If you access the Internet over a wireless connection you will lose Internet access if you are connect to an ad hoc network Why do need an installation cable When setting up the printer on your wireless network the printer will need to temporarily connect to a computer using the installation cable This temporary connection is used to set up the wireless settings of the printer The installation cable connects to a rectangular USB port on the installing computer and the square USB port on the printer How do I attach the installation cable The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer This connection allows you to configure the printer for a networked or locally attached installation 1 Attach the large rectangular connector to any USB port on your computer USB ports may be on the front or the back of the computer and may be horizontal or vertical Networking 120 2 Att
195. rite down the SSID security type and the WEP key WPA passphrase if shown Notes e Make sure you copy the network information down exactly including any capital letters e Store the SSID and the WEP key or WPA passphrase in a safe place for future reference Networking 124 Can I use my printer on a USB and a network connection at the same time Yes the printer supports a simultaneous USB and network connection The printer can be configured in the following ways e Locally attached connected to a computer using a USB cable e Wireless network e Ethernet network e Wireless network and locally attached simultaneously e Ethernet network and locally attached simultaneously What is a MAC address A Media Access Control MAC address is a 48 bit identifier associated with the hardware of network equipment The MAC address may also be called the physical address because it is connected to the hardware of a device instead of its software The MAC address is displayed as a hexadecimal number in this format 01 23 45 67 89 AB Every device capable of communicating on a network has a MAC address Network printers computers and routers whether Ethernet or wireless all have MAC addresses While it is possible to change the MAC address of a network device it is not common practice to do so For this reason MAC addresses are considered permanent IP addresses are easily changed so MAC addresses are a more reliable method of identifying
196. rt connection e Write down the Router entry This is typically the wireless access point 3 Ping the wireless access point a From the Finder desktop choose Go gt Utilities b Double click Network Utility c Click the Ping tab Troubleshooting 166 4 d Inthe network address field typethe IP address of the wireless access point or router For example 10 168 1 101 e Click Ping If the wireless access point responds you will see several lines that display the number of bytes received from the wireless access point This ensures that your computer is connected to the wireless access point If the wireless access point does not respond then nothing is displayed You can use Network Diagnostics to help resolve the problem MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER For Windows users 1 2 3 4 Obtain the printer IP address by printing a network setup page Click or click Start and then click Run In the Start Search or Run box type cmd Press Enter or click OK The Command Prompt window opens Type ping followed by a space and the IP address of the printer For example ping 192 168 1 100 6 Press Enter If the printer responds you will see several lines that display the number of bytes received from the printer This ensures that your computer is communicating with your printer If the printer does not respond then Request timed out displays e Your computer might not be c
197. s including the wireless access Yes point Same channel Yes including the wireless access Yes We recommend setting up a network in infrastructure mode using the installation CD that came with the printer Networking 121 Infrastructure mode is the recommended setup method because it provides e Increased network security e Increased reliability e Faster performance e Easier setup Finding the signal strength Wireless devices have built in antennas that transmit and receive radio signals The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received Many factors can affect the signal strength One factor is interference from other wireless devices or other devices such as microwave ovens Another factor is distance The farther two wireless devices are from each other the more likely it is that the communication signal will be weaker The strength of the signal received by your computer can also affect the connectivity of the printer with the network during configuration When you installed the wireless adapter in your computer the adapter software probably placed an icon in your system tray Try double clicking this icon and it will tell you how strongly the computer is receiving the wireless signal from the network To improve signal quality remove sources of interference and or move wireless devices closer to the wireless access point wireless router How can
198. s the laptop the printer or both 2 Turn on the device s 3 Check the IP addresses again If the laptop and or printer still does not receive a valid IP address there is a problem with your wireless network Try the following e Make sure your wireless access point wireless router is turned on and is working e Remove any objects that could be blocking the signal Troubleshooting 169 e Temporarily turn off any unnecessary wireless devices on your network and pause any network intensive activities like large file transfers or network games If the network is too busy it is possible that the printer is not receiving the IP address within the allowed time Make sure your DHCP server which may also be your wireless router is working and is configured to assign IP addresses If you are not sure how to do this refer to the manual that came with your wireless router for more information If the printer and computer have valid IP addresses and the network is operation correctly continue troubleshooting MAKE SURE THE WIRELESS PORT IS SELECTED Note This solution applies to Windows users only 1 2 N OAU A 8 Click or click Start and then click Run In the Start Search or Run box type control printers Press Enter or click OK The printer folder opens Right click the printer and then select Properties from the menu Click the Ports tab Locate the selected port The selected port has a check beside it in t
199. s easier for you to remember You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network Use a new network cable when possible to avoid potential problems caused by a damaged cable Networking 115 Installing the printer on an Ethernet network Before you install the printer on an Ethernet network make sure that e You have completed the initial setup of the printer e Your network is set up and working properly e Your computer is connected to your network For Windows users 1 Close all open software programs 2 Insert the installation software CD If the Welcome screen does not appear after a minute do one of the following a Click or click Start and then click Run b In the Start Search or Run box type D setup exe where Dis the letter of your CD or DVD drive 3 Follow the instructions on the computer screen to set up the printer selecting Ethernet connection when you are prompted to select a connection type For Macintosh users 1 Close all open software applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click Install 4 Follow the instructions on the computer screen to set up the printer selecting Ethernet connection when you are prompted to select a connection type Networking FAQ What is Wi Fi Protected Setup W
200. s located away from obstacles or electronic devices that could interfere with the wireless signal Make sure the printer and wireless access point are not separated by poles walls or support columns containing metal or concrete Many devices can interfere with the wireless signal including baby monitors motors cordless phones security system cameras other wireless networks and some Bluetooth devices The computer is not connected to a VPN Any non Microsoft firewalls on the computer are updated to the most recent version and allow the printer software to communicate over the network The Continue button is unavailable Try the following solutions in the order they appear until the Continue button becomes active and can be clicked CHECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH THE COMPUTER AND THE PRINTER USB ports are marked with the err symbol Troubleshooting 156 MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON Check to see if the button is lit If you have just turned on the printer then you might need to disconnect the USB cable and reconnect it MAKE SURE THAT THE USB PORT ON THE COMPUTER IS WORKING Test the USB port by connecting other devices to it If you can successfully use other devices from the port then the port is working If the USB port on the computer is not working then try using the other USB ports on the computer MAKE SURE THAT THE USB CABLE IS WORKING Try us
201. s on my computer SmartSolutions gt More Options gt Launch SmartSolutions on my computer b Select the computer where you want to launch SmartSolutions Note The printer software must be installed on the computer before you can select it c From the SmartSolutions Web site log in or create an account d Add your printer Note You only need to add your printer once The next time you want to create or customize solutions you do not need to add it again 2 Use the Web site to create customize and download solutions to your printer Using the printer software 1 Open the printer program folder and select your printer Using SmartSolutions 129 For Windows users a Click or Start b Click All Programs or Programs and then select the printer program folder from the list c Select your printer For Macintosh users From the Finder desktop double click the printer program folder 2 Select the SmartSolutions link 3 From the SmartSolutions Web site log in or create an account 4 Add your printer Note You only need to add your printer once The next time you want to create or customize printer solutions you do not need to add it again 5 Use the Web site to create customize and download solutions to your printer Using SmartSolutions 130 Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform your printer performs an automatic maintenance cycle every week
202. saver Examples e If you are a business owner or supervisor who frequently prints a work schedule then you could create a Print a File solution Specify the location of your schedule file and then name the solution Print Schedule The next time you need to print a copy of the current schedule simply select Print Schedule from the SmartSolutions menu on the printer control panel The printer automatically finds the file and prints it If you frequently scan and fax a document to your lawyer using the same settings then you could create a Scan to Fax solution and name it Fax To Lawyer The next time you want to fax a document you simply have to load the document and select Fax To Lawyer from the SmartSolutions menu on the printer control panel The printer automatically applies your chosen settings selects your lawyer as the fax recipient and then sends the fax Note You need to add your printer on the SmartSolutions Web site before you can start creating or customizing solutions Creating or customizing printer solutions Before you begin make sure e Your printer and computer are each connected to the Internet through an Ethernet or wireless connection e Your printer is powered on e Your printer and computer are on the same network Using the printer control panel Windows only 1 Goto the SmartSolutions Web site and then add your printer a From the home screen of your printer control panel navigate to Launch SmartSolution
203. shooting does not solve your problem sn 135 Setup troubleshooting ssn a a a R N NNE NAER 135 Jams and misfeeds troubleshooting ssssssssssssssssssssssssssssssssssssssssssesesesssssssssssssssssseeesesessssssssssssssseessssssssssssssssteeteree 140 Contents 4 Print TOUDIES HO OUI GO aiiuncuwiecrnnenicnnoniuununnncciueunmmendenutmudmntucn unc umuoneesinte 144 CopyandScantroubl shootings sssseas teens ee fran ee neuen ee 145 E mail trouBleSMOOLINGs5 icssiirk ce se ne tnt SR ENG sun 147 Fax TTOUDISS MODEL Renommer cr iuduenret torrent 148 M mory card trodbl shoGtiNg sud nd ur nn Ra tnt Etes 154 N tworKtroubl shootmdssaanse Rene ARR nn net NE 155 PLOGUEt IMFOK IMATION aeisczceeeesseccces cesses ne de ee tt sn le ne nt en sdb abate a A a aia 174 EGITIONINOLICR Nerman anni dean ratene Sen aan Ps te ie aa 174 P wercons MmptioMosessseniiisireeae e e ARR a iea aE EE aae Ea EE a aai 177 Contents 5 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations Use only the power supply and power cord provided with this product or the manufacturer s authorized replacements Use only the telecommunications RJ 11 cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network CAUTION SHOCK HAZARD Make sure that all external conn
204. single line or if you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically Faxing 93 Receiving a fax manually 1 Turn off Auto Answer a From the home screen navigate to Auto Answer gt Fax Setup gt Ringing and Answering gt Auto Answer b Touch OFF and then touch Accept 2 When the telephone rings and you hear fax tones when you pick up the handset press on the printer or 9 on the telephone attached to the printer Warning Potential Damage Do not touch the cables or the and a ports while actively receiving a fax Tips e The default code for answering faxes manually is 9 but for increased security you can change it to a number that only you know You can enter up to 7 characters for your code The valid characters are the digits 0 9 and the characters and e Make sure that the telephone is plugged into the A port on the back of the printer and that the printer is connected to the wall jack through the port Faxing FAQ If skipped the fax setup initially do need to run the installer again to set up the fax You do not need to run the installer again You can set up and configure the fax through the fax software that was installed with the printer software To set up the fax 1 Connect the prin
205. sktop double click the printer folder 2 Double click the Uninstaller icon 3 Follow the instructions on the computer screen to remove the software Using the printer software 25 Installing the printer software Note If you installed the printer software on this computer before but need to reinstall the software then uninstall the current software first For Windows users 1 Close all open software programs 2 Insert the installation software CD If the Welcome screen does not appear after a minute then launch the CD manually a Click or click Start and then click Run b In the Start Search or Run box type D setup exe where Dis the letter of your CD or DVD drive 3 Follow the instructions on the Welcome screen For Macintosh users 1 Close all open software applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click Install 4 Follow the instructions on the installation dialog Using the World Wide Web 1 Goto the Lexmark Web site at www lexmark com 2 From the Drivers amp Downloads menu click Driver Finder 3 Select your printer and then select your operating system 4 Download the driver and install the printer software Using the printer software 26 Loading paper and original documents Loading the paper tray Make sure e You use paper designed for inkjet printers e The paper is no
206. sses are essentially unique computer names in a numeric format used to transfer data around a network IP addresses allow TCP IP to confirm requests for and receipt of data by various devices on the network How do locate IP addresses For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type cmd 3 Press Enter or click OK The Command Prompt window opens 4 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 Networking 126 For Macintosh users 1 From the Apple menu choose About This Mac 2 Click More Info 3 From the Contents pane choose Network 4 If you are connected over a wireless network choose AirPort from the Active Services list How to locate a printer IP address e You can locate the printer IP address by viewing the printer network setup page How are IP addresses assigned An IP address may be assigned automatically by the network using DHCP Once the printer is set up on a computer the computer sends all print jobs across the network to the printer using this address If the IP address is not automatically assigned you will be asked during wireless setup to manually enter an address and other network information after selecting your printer from the available list What is a key index Awireless access point wireless router can be configured with as many as four WEP keys Only one k
207. structed to do so by the setup software When the available networks are displayed provide the network name and the security information you created in step 6 The installer will configure the printer for use with your computer Store a copy of your network name and security information in a safe place for future reference Note You may need to reconnect Windows Vista computers to the ad hoc network after restarting In Windows XP 1 2 3 4 5 6 N Click Start Click Control Panel Click Network and Internet Connections Click Network Connections Right click the icon for your wireless network connection Click Enable if it appears in the pop up menu Note If Disable appears your wireless connection is already enabled Right click the Wireless Network Connection icon 8 Click Properties 9 Click the Wireless Networks tab 10 11 12 13 14 15 16 17 18 19 20 Note If the Wireless Networks tab does not appear your computer has third party software that controls your wireless settings You must use that software to set up the ad hoc wireless network For more information see the documentation for the third party software to learn how to create an ad hoc network Select the Use Windows to configure my wireless network settings check box Under Preferred Networks delete any existing networks a Select the network to be removed b Click Remove to delete the network from the list Click Add to create an
208. t MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number If the printer is in an office setting or ina private branch exchange this can be a specific number that you need to press so you can make a call outside the office Make sure that the dial prefix entered in the printer is correct for your network To check the dial prefix setting 1 From the home screen navigate to Dial Prefix gt Fax Setup gt Dialing and Sending gt Dial Prefix 2 Check the prefix If the prefix is not correct enter the correct prefix and then touch Accept Cannot receive faxes If the Fax troubleshooting checklist does not solve the problem then try one or more of the following MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP The fax settings depend on whether the printer is connected to its own fax line or shares the line with other devices Troubleshooting 150 If the printer is sharing the line with other devices then make sure that the following are set e Auto Answer is On e The printer picks up on a greater number of rings than the other devices e The printer picks up on the correct distinctive ring if you subscribe to a distinctive ring service MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT The printer is an analog device If you are using a PBX system then make su
209. t Click Properties Preferences Options or Setup Click the Advanced tab bh W N From the 2 Sided Printing section select On from the drop down menu Note To use the settings defined in the printer select Use Printer Settings Select either the Sideflip or Topflip option Sideflip is the setting most often used Select Extend Dry Time and then select a setting In regions with high humidity select Extended Click OK to close any printer software dialogs Click OK or Print oN QAU Note To return to single sided printing return to the Advanced tab From the 2 Sided Printing section select Off from the drop down menu For Macintosh users 1 With a document open choose File gt Print 2 From the Printer pop up menu choose the printer 3 From the print options pop up menu choose Layout 4 From the Two Sided menu select Long edge binding or Short edge binding e For Long edged binding pages are bound along the long edge of the page left edge for portrait top edge for landscape Note Long edged binding is not available in Mac OS X v10 3 Portrait Landscape Printing 53 e For Short edged binding pages are bound along the short edge of the page top edge for portrait left edge for landscape Portrait Landscape 5 Fromtheprint options pop up menu choose Print Settings or Advanced Options depending on your operating system 6 If necessary click the disclosure triangle 7 Select Two Sided Printi
210. t Print From the printer pop up menu choose the printer If necessary click the disclosure triangle From the print options pop up menu choose Copies amp Pages and then click Page Setup From the Settings pop up menu choose Custom Paper Size Create a custom size a Select Use custom page size b Type the Width and Height of the paper c Choose a Feed Method d Click OK Click Print Printing 43 Working with photos Using a memory card or flash drive with the printer Memory cards and flash drives are storage devices frequently used with cameras and computers You can remove the memory card from the camera or the flash drive from the computer and insert it directly into the printer T Insert a memory card into the card slot or a flash drive into the USB port Inserting amemory card Inserting a flash drive Notes Notes e Insert the card with the brand name label facing right The flash drive uses the same port that is used for a e Make sure any arrows on the card point toward the PictBridge camera cable printer e An adapter may be necessary if your flash drive does e If necessary connect the memory card to the adapter not fit directly into the port that came with it e Make sure that the memory card inserted is supported by the printer For more information see Supported memory cards and file types on page 45 Warning Potential Damage Do not touch any cables any network adapter any conn
211. t Search or Run box type cmd c Press Enter or click OK The Command Prompt window opens d Type ping followed by a space and the IP address of the wireless access point For example ping 192 168 1 100 e Press Enter 3 Check to see whether the access point responds e Ifthe access point responds you will see several lines appear that start with Reply from It is possible that the printer did not connect to the wireless network Turn off and then restart the printer to try to connect again If the access point does not respond it will take several seconds and then you will see Request timed out Try the following a anand Click or click Start and then click Run In the Start Search or Run box type nepa cpl and then press Enter Press Enter or click OK Select the appropriate connection from the ones shown Right click the connection and then click Repair For Macintosh users 1 Make sure AirPort is turned on a From the Apple menu choose System Preferences b Click Network The AirPort status indicator should be green Notes e Yellow means the port is active but not connected e Red means the port has not been configured 2 Obtain the IP address of the wireless access point a From the Apple menu choose About This Mac Click More Info b c From the Contents pane choose Network d From the Active Services list choose AirPort The bottom pane lists the details of the AirPo
212. t is still orange 163 Wi Fi indicator description of colors 104 light is not lit 162 location 11 Wi Fi indicator light is blinking orange 164 Wi Fi indicator light is green printer does not print 162 Wi Fi indicator light is still orange 163 Wi Fi Protected Setup 109 using 116 Wi Fi Protected Setup logo identifying 116 WPA 101 WPA passphrase locating 117 WPA2 101 WPS 109 Index 196
213. t may indicate that the printer is e Not configured in infrastructure mode e Waiting to make an ad hoc connection to another wireless device e Not connected to a wireless network The printer may be unable to join the network because of interference its distance from the wireless access point wireless router or until its settings are changed These are possible solutions Try one or more of the following CHECK NETWORK NAME Make sure your network does not have the same name as another network near you For example if you and your neighbor both use a manufacturer s default network name your printer could be connecting to your neighbor s network Troubleshooting 163 If you are not using a unique network name consult the documentation for your wireless access point wireless router to learn how to set a network name If you set a new network name you must reset the printer and computer SSID to the same network name CHECK SECURITY KEYS If you are using WEP security A valid WEP key is e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard If you are using WPA security A valid WPA passphrase is e From 8 to 63 ASCII characters ASCII characters in a WPA passphrase are case sensitive or e Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 If
214. t printer For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printer folder opens 4 Right click the printer and then select Set as Default Printer For Macintosh users 1 From the Apple menu choose System Preferences 2 Click Print amp Fax 3 Select the printer from the Default Printer pop up menu or select the printer and click Make Default depending on your operating system Printing 55 Changing the printing mode To conserve ink you can change the default printing mode for all print jobs to Quick Print It uses less ink and is ideal for printing text only documents If you need to change to a different print mode to print photos or other high quality documents then you can select a different mode from the Print dialog before sending the print job To change the default print mode For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printer folder opens 4 Right click the printer and then select Printing Preferences 5 Select Quick Print as the printing mode For Macintosh users 1 With a document open choose File gt Print 2 From the printer pop up menu choose the printer 3 From the print options pop up menu choose Print Settings or Quality amp Media depending on your operating system 4 From
215. t prints 5 Followtheinstructions onthe proof sheet to select which photos to print the number of copies per photo red eye reduction color effects page layout print options and paper size Note When making selections make sure to fill in the circles completely 6 Load photo paper Note Make sure that the paper matches the size that you selected on the proof sheet Printing 48 7 Load the proof sheet facedown on the scanner glass 8 Touch Scan Proof Sheet and then touch Continue The printer scans the proof sheet and then starts printing the photos Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Printing from a Bluetooth enabled device e This printer is compliant with Bluetooth Specification 2 0 It supports the following profiles Object Push Profile OPP and Serial Port Profile SPP Check with your Bluetooth enabled device manufacturers cellular phone or PDA to determine their hardware compatibility and interoperability It is recommended that you use the latest firmware on your Bluetooth enabled device e To print Microsoft documents from your Windows Mobile Pocket PC PDA additional third party software and drivers are required For more information about the required software see the documentation for your PDA Setting up a connection between your printer and a Bluetooth enabled device Note The printer does not support printing files from your comp
216. t used or damaged e If you are using specialty paper you follow the instructions that came with it Note To avoid jams make sure the paper does not buckle when you adjust the paper guides 1 Pull tray completely out of the printer 2 Move the paper guides to the sides of tray Loading paper and original documents 27 3 If you are loading A4 or legal size paper then squeeze the tab and pull to extend the tray Note When you pull the extension out the first stop accommodates A4 size paper When the extension is fully out it accommodates legal size paper 4 Load the paper 5 Adjust the paper guides to rest gently against the left right and bottom edges of the paper Loading paper and original documents 28 6 Insert the tray Note If you extended the tray to accommodate A4 or legal size paper then the tray sticks out from the front of the printer when inserted 7 Flip up the paper stop to catch the paper as it exits Note If you loaded A4 or legal size paper then extend the paper stop Use both extenders for A4 and legal A Loading paper and original documents 29 Loading envelopes or photo paper 1 Pull tray completely out of the printer 2 Move the paper guides to the sides of tray 3 Use the envelope icon and the photo paper outline on the bottom of the tray to help you position envelopes or photo paper Note Do not mix paper types in the tray You can load either
217. tative for additional suggestions Notices 175 The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Printing 52 dBA Scanning 47 dBA Copying 52 dBA Ready inaudible J Values are subject to change See www lexmark com for current values Temperature information Ambient temperature 15 32 C 60 90 F Shipping temperature 40 60 C 40 140 F Storage temperature 1 60 C 34 140 F J Waste from Electrical and
218. tele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Suomi Lexmark International Inc vakuuttaa t ten ett t m tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sit koskevien direktiivin ehtojen mukainen Fran ais Par la pr sente Lexmark International Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b eldirasainak slenska H r me l sir Lexmark International Inc yfir v a essi vara er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Italiano Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o Lexmark International Inc deklar ka is izstr d jums atbilst Direkt vas 1999 5 EK b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem Lietuvi iuo Lexmark International Inc deklaruoja kad is produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Malti Bil pre enti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal ti ijiet essenzjali u ma dispo izzjonijiet o rajn relevant
219. ter to the telephone line For more information see Setting up the printer to fax on page 77 2 Configure the fax settings using the fax software To access the fax software For Windows users a Click or Start b Click All Programs or Programs and then select the printer program folder from the list c Click Printer Home The Printer Home opens d Click the Fax tab and then click Set up the printer to fax The Fax Setup Wizard opens e Run the wizard Make sure you select the correct telephone service and connection The wizard configures optimal fax settings based on your connection For Macintosh users a From the Finder desktop double click the printer folder b Double click the AlO Setup Utility for your printer c Configure the fax settings Faxing 94 What is a splitter and what type of splitter should I use If there are limited wall jacks in your home or limited ports on your adapter then you can use a phone splitter A splitter splits the telephone signal and allows you to connect multiple devices to the wall jack It has two or more ports where you can plug the devices Do not use a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone What is my fax number In most cases your telephone number is also your fax number If you subscribe to the Distinctive Ring Pattern Detection DRPD service offered by telephone com
220. th a document open choose File gt Print From the Printer pop up menu choose the printer If necessary click the disclosure triangle aan From the print options pop up menu choose the print quality the number of copies to print the type of paper to use and how the pages should print e Click Print Printing 37 Collating printed copies If you print multiple copies of a document then you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated Des 2 e The collate option is available only when you are printing multiple copies Notes e To prevent smudging when printing photos remove each photo as it exits the printer and then let it dry before stacking For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 From the Copies section of the Print Setup tab enter the number of copies that you want to print and then select Collate Copies 4 Click OK to close any printer software dialogs 5 Click OK or Print For Macintosh users 1 With a document open choose File gt Print 2 From the Printer pop up menu choose the printer 3 If necessary click the disclosure triangle 4 Inthe Copies field enter the number of copies that you want to print and then select Collated 5 Click Print Printing pages in reverse order By default the first page is printed first If
221. the Print Quality pop up menu choose Quick Print as the printing mode From the Presets pop up menu choose Save as and then type a name for your setting configuration You must choose this configuration name from the Presets pop up menu for each print job Changing the printing mode for a single print job For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Select Automatic Quick Print Normal or Best Note Printing in Quick Print mode uses less ink and is ideal for printing text documents For Macintosh users 1 With a document open choose File gt Print 2 From the printer pop up menu choose the printer 3 From the print options pop up menu choose Print Settings or Quality amp Media depending on your operating system 4 From the Print Quality pop up menu choose Automatic Quick Print Normal or Best Note Printing using Quick Print uses less ink and is ideal for printing text documents Printing 56 Pausing print jobs For Windows users 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printer folder opens 4 Right click the printer and then select Pause Printing For Macintosh users 1 Click the printer icon on the Dock The print queue dialog appears 2 Pause the print job e If you want to pause a particular print job then choose the document name
222. the computer then you will not be able to print wirelessly The SSID of the printer must match the SSID of the computer if the computer is already connected to the wireless network For Windows users 1 Obtain the SSID of the network that the computer is connected to a Type the IP address of your wireless access point wireless router into the address field of your Web browser If you do not know the IP address of the wireless access point 1 Click or click Start and then click Run 2 Inthe Start Search or Run box type cmd Troubleshooting 160 3 Press Enter or click OK The Command Prompt window opens 4 Type ipconfig and then press Enter Check the Wireless Network Connection section e The Default Gateway entry is typically the wireless access point e The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 b Type the user name and password of the router when prompted c Click OK d Onthe main page click Wireless or any other selection where settings are stored The SSID will be displayed e Write down the SSID Note Make sure you copy it exactly including any capital letters 2 Print the printer network setup page In the Wireless section look for SSID 3 Compare the SSID of the computer and SSID of the printer If the SSIDs are the same then the computer and the printer are connected to the same wireless network If the SSIDs are not the same then run the utility again t
223. the firewall when you have completed the wireless installation Communication with printer lost when connected to Virtual Private Network VPN You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks VPNs Most VPNs allow users to communicate with only the VPN and no other network at the same time If you would like to have the ability to connect to your local network and to a VPN at the same time the system support person for the VPN must enable split tunneling Be aware that some organizations will not allow split tunneling due to security or technical concerns Wireless troubleshooting e Resetting the wireless settings to factory defaults on page 159 e Cannot print over wireless network on page 159 e Wi Fi indicator light is not lit on page 162 e Wi Fi indicator light is green but the printer does not print Windows only on page 162 e Wi Fi indicator light is still orange on page 163 e Wi Fi indicator light is blinking orange during installation on page 164 e Wireless print server not installed on page 168 e Communication not available message displays when printing wirelessly on page 169 Troubleshooting 158 e Communication with printer lost when connected to Virtual Private Network VPN on page 158 e Resolving intermittent wireless communications issues on page 171 Resetting the wireless settings t
224. the network devices of the same type and see if network communications improve If this solves the problem you may want to upgrade your older devices with newer network adapters PURCHASE A NEW ROUTER If your router is several years old it may not be fully compatible with the newer wireless devices on your network Consider purchasing a newer router that is fully compliant with the 802 11 IEEE specifications Troubleshooting 173 Notices Product information Product name Lexmark Pro900 Series Machine type 4444 Model s 301 30E Edition notice May 2009 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these a
225. ting system is available only at support lexmark com Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD all the necessary software was installed You may have chosen to install some additional programs The following table provides an overview of various software programs and what they can help you do If you did not install these additional programs during initial installation then reinsert the installation software CD run theinstallation software and then select Install Additional Software from the Software Already Installed screen Using the printer software 21 Printer software Use the Lexmark Printer Home referred to as Printer Home To Launch applications or programs Access the Fax Solutions software e Scan or e mail a photo or document Edit scanned documents e Scan documents to PDF Adjust settings for the printer Order supplies Maintain ink cartridges Print a test page Register the printer Contact technical support Lexmark Fast Pics referred to as Fast Pics Manage edit transfer and print photos and documents Lexmark Toolbar referred to as Toolbar e Print black or text only Web pages to save ink e Schedule automatic printing of Web pages e Access Picnik and edit photos online e Print scan or convert local files from Windows Lexmark Tools for Office referr
226. tly the Software Program or any direct product therefrom in violation of any applicable export laws or b permit the Software Program to be used for any purpose prohibited by such export laws including without limitation nuclear chemical or biological weapons proliferation AGREEMENT TO CONTRACT ELECTRONICALLY You and Lexmark agree to form this License Agreement electronically This means that when you click the Agree or Yes button on this page or use this product you acknowledge your agreement to these License Agreement terms and conditions and that you are doing so with the intent to sign a contract with Lexmark CAPACITY AND AUTHORITY TO CONTRACT You represent that you are of the legal age of majority in the place you sign this License Agreement and if applicable you are duly authorized by your employer or principal to enter into this contract ENTIRE AGREEMENT This License Agreement including any addendum or amendment to this License Agreement that is included with the Software Program is the entire agreement between you andLexmark relating to the Software Program Except as otherwise provided for herein these terms and conditions supersede all prior or contemporaneous oral or written communications proposals and representations with respect to the Software Program or any other subject matter covered by this License Agreement except to the extent such extraneous terms do not conflict with the terms of this Licens
227. to import a contact Repeat this step until you have entered the numbers of all the recipients Touch Accept every time you add a recipient c Touch to start the fax job Warning Potential Damage Do not touch the cables or the and a ports while actively sending a fax Tip e You can send a broadcast fax to up to 30 recipients e Touch More Options to set a color or black and white fax adjust the quality of the fax set the size of the document add a cover page schedule the fax or view pending faxes Sending faxes using the computer For Windows users 1 With a document open click File gt Print 2 From the Printer Name menu select the fax version of your printer and then click OK The Send Fax Wizard appears 3 Follow the instructions on the computer screen Faxing 92 For Macintosh users 1 With a document open choose File gt Print 2 From the Printer pop up menu select the fax version of your printer Note In order to see the fax options on the Print dialog you must use the fax driver for your printer If the fax version of the printer is not on the list choose Add a printer and then choose the fax version of the printer 3 Enter the name and number of the recipient 4 Click Fax Receiving faxes Tips for receiving faxes When receiving faxes e Make sure that the printer is on and connected to a working telephone DSL or VoIP line The line is working if you hear a dial tone e If you set th
228. trol panel may need to be cleaned from time to time to remove fingerprints and smudges 1 Make sure the printer is turned off and unplugged from the wall outlet CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding 2 Wipe the touch screen with the cloth that came with your printer or with another clean dry lint free cloth Warning Potential Damage Do not use liquids household cleaners or detergents as they may damage the touch screen Maintaining the printer 134 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems e Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet e Make sure the printer is not plugged into any surge protectors uninterrupted power supplies or extension cords e Make sure the printer is turned on e Make sure the printer is securely connected to the host computer print server or other network access point Check the printer for error messages and resolve any errors Check for paper jam messages and clear any jams Check the ink cartridges and install new cartridges if necessary Use the Service Center to locate and solve the problem Windows only Turn the printer off wait about 10 seconds and then turn the printer back on Using the Service Center to s
229. twork adapters built in or installed in them There are many different ways a network can be set up Five common examples appear below Note The printers in the following diagrams represent printers with internal print servers built in to them so that they can communicate over a network Wired network example e A desktop computer a laptop and a printer are connected by Ethernet cables to a hub router or switch e The network is connected to the Internet through a DSL or cable modem Vie 0 La K f A Internet A Y ka x js r a D amp Wireless network examples Scenario 1 Mixed wired and wireless connections on a network with Internet access e All computers and printers connect to the network through a router with Ethernet and wireless capabilities e Some computers and printers connect wirelessly to the router others connect over a wired connection Networking 118 e The network is connected to the Internet through a DSL or cable modem _ Y gt D gt g e _ Qe 00K AACE ONR 12000 mm Scenario 2 Wireless network with Internet access All computers and printers connect to the network using a wireless access point or wireless router e The wireless access point connects the network to the Internet through a DSL or cable modem Gere D lt Y er Qu COOOL un yD mm 2 Scenario 3 Wireless network with no Internet access e Computers and p
230. ual answer code that appears on the touch screen Cannot run the fax software The printer must be connected to a telephone DSL VoIP or cable service before you can configure the fax settings in the fax software MAKE SURE THE FAX SOFTWARE IS INSTALLED The Fax Solutions Software is optional for Windows users and is installed with the printer software only if you select it on the Install Additional Software screen during installation If you did not install the fax software then the Fax tab on the Printer Home takes you to our Web site where you can download the software Troubleshooting 151 MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to connect the printer to your telephone line through a standard wall jack a DSL filter a VoIP adapter or acable modem before you can open the fax software and configure the fax settings MAKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTER MAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE Fax error messages on the printer control panel Error Message What it indicates Possible solutions Remote Fax Error The receiving fax machine cannot receive the fax The error on the receiving end could be due to several factors e Resend the fax There may have been a problem with the quality of the connection Decrease the transmission speed of your fax modem Register your user information In some countries you cannot send a fax without registe
231. ultiple pages on one sheet The Pages per Sheet setting lets you copy multiple pages on one sheet by printing smaller images of each page For example you can condense a 20 page document into five pages if you use this setting to print four page images per sheet 1 Load paper 2 Load an original document faceup into the ADF or facedown on the scanner glass 3 From the home screen navigate to Pages per Sheet Copy gt More Options gt Pages per Sheet Copying 62 4 Select the number of pages that you want to copy on a sheet of paper and then touch Accept You may choose to copy one two or four page images on a sheet Note If you are copying four pages in landscape format scan pages 3 and 4 first and then scan pages 1 and 2 5 Press lt gt Making a duplex copy Making a duplex copy automatically The automatic duplex unit available only on selected printer models supports letter and A4 size paper If you purchased a model without automatic duplex or if you need to make duplex copies using other paper sizes then see the instructions for making a duplex copy manually Note You cannot make duplex copies on envelopes card stock or photo paper 1 Load paper 2 Load an original document faceup into the ADF or facedown on the scanner glass 3 From the home screen navigate to 2 Sided Copies Copy gt More Options gt 2 Sided Copies 4 Choose the duplex option that matches your original document and then touch Accept
232. urge arrestor in the AC outlet to which this device is connected An appropriate AC surge arrestor is defined as one that is suitably rated and certified by UL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized safety certification body in the country region of use This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges See your user documentation in order to program this information into your fax machine South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications The Ringer Equiv
233. uter using a Bluetooth connection You need to set up a connection between a Bluetooth enabled device and your printer if you are sending a print job from the Bluetooth device for the first time You will need to repeat the setup if e You reset the printer to its factory default settings e You change the Bluetooth security level or the Bluetooth pass key e The Bluetooth enabled device you are using requires users to set up a Bluetooth connection on every print job For more information see the documentation for your Bluetooth device e The name of the Bluetooth device you are using is automatically deleted from the Bluetooth device list When the Bluetooth security level is set to High the printer saves a list of up to eight Bluetooth devices that have previously set up a connection with the printer When the printer detects more than eight devices the least recently used device is removed from the list You need to repeat the setup of the deleted device to be able to send a print job to the printer Note You need to set up a connection for each Bluetooth device that you use to send a print job to the printer Printing 49 To set up a connection between the printer and a Bluetooth enabled device 1 Insert a USB Bluetooth adapter into the USB port located on the front of the printer Bluetooth Dongle Connected appears on the display Note A Bluetooth adapter is not included with the printer 2 From the home screen navigate to D
234. vailable in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access to the Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 USA 2009 Lexmark International Inc All rights reserved Notices 174 UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries All other trademarks are the property of their respective owners Licensing notices The following documents can be viewed from the installation software CD Directory File Pubs FW_License pdf mDNS tar gz I
235. y not appear on the display depending on the e mail address you entered during e mail setup e Sender s Name enter your name e User Name enter your e mail address e Password enter your e mail account password E mailing 72 If you want to change the e mail settings 1 From the home screen navigate to E mail Setup gt E mail Setup 2 Touch each item and then enter the necessary information If necessary touch OK or Accept to save each item e Return E mail Address enter your e mail address e Send Me a Copy touch Yes to send yourself a copy of every e mail sent from your printer e Subject Line enter your default e mail subject e Message enter your default e mail message Creating an e mail contact list Creating an e mail contact list using the printer control panel 1 From the home screen navigate to Address Book gt Address Book 2 Add a contact or an e mail group e To add a contact a Touch Add a Contact b Touch Add Contact Name c Enter the contact name and then touch OK d Touch Add E mail Address e Enter the e mail address of the contact and then touch OK f Touch Accept g Ifyou want to add another entry then repeat steps a through f You can enter up to 89 contacts e To add an e mail group a Touch Add a Group b Touch Add Group Name c Enter a group name and then touch OK d Touch Add Group Member and then select whether you want to add a contact manually or import a contact
236. you set the printer to scan after dialing then the printer does not automatically redial even when the phone line is busy Fax Blocking Block unwanted incoming faxes Faxing 89 Creating a contact list You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software If you create a contact list in the printer control panel then the fax software automatically saves those contacts as Phonebook entries Likewise when you add contacts to the fax software the printer automatically saves them to the printer Address Book You can save up to 89 contacts and 10 fax groups in the contact list Creating a contact list using the fax software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Click Printer Home 4 Click the Fax tab and then click Edit contact list The Contacts tab of the Printer Setup Utility opens 5 Click Select from phonebook From the Phonebook field choose a phone book Select the contact that you want to add and then click Add to or change list to import the contact Note To add contacts you need to import contacts from the phone books on your computer that are supported by the fax software In addition to the software Address Book you may also have phone books of the mail clients installed on your computer such as Microsoft Outlook 8 Click OK For Macint
237. you want to reverse the order in which pages print to make documents ready to read with the first page on top then do the following For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup Printing 38 3 From the Copies section of the Print Setup tab select a page order e To print the last page first select Print Last Page First e To print the first page first clear the Print Last Page First check box Note If two sided printing is enabled then you cannot print the last page first To change the print order you must first disable two sided printing 4 Click OK to close any printer software dialogs 5 Click OK or Print For Macintosh users 1 With a document open choose File gt Print 2 From the Printer pop up menu choose the printer 3 If necessary click the disclosure triangle 4 From the print options pop up menu choose Paper Handling 5 From the Paper Handling menu or from the Page Order pop up menu select a page order e To print the last page first select Reverse page order or Reverse e To print the first page first clear the Reverse page order or Reverse option 6 Click Print Printing multiple pages on one sheet For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 From the Layout list of the Advanced tab select Pages per sheet 4 Select the number of page images to
238. yping their e mail addresses repeatedly Scanning a document or photo to e mail 1 Load an original document faceup into the ADF or facedown on the scanner glass Note You can attach only one document or photo to each e mail From the home screen navigate to Scan to E mail Scan gt Scan to E mail Select the output file type you want to create Note Select the PDF file type if you want to scan multiple pages and save them as one file Touch an option to enter or select the recipients e Enter E mail Address enter the e mail address manually e Address Book touch Sort by Name or Sort by Group and then select the contact e History select the name or e mail address from the history list If necessary touch OK or Accept each time you make a selection To enter additional recipients touch Add Recipient and then enter the e mail address name or group you want to add Touch Accept every time you add a recipient Note You can send an e mail to up to 30 recipients Select the file type color quality and original size of the document or photo you want to send If necessary touch Accept to save each setting If you want to change the default e mail subject a Touch Subject b Enter your subject and then touch OK If you want to change the default e mail message a Touch Message b Enter your message and then touch OK Press lt gt E mailing 75 Attaching a document or photo to e mail 1 Insert the flash

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