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Lexmark 238 Printer User Manual

1. eesssseesssss 33 How to print multiple page images on one page N up printing se 35 How to print a booklet essssssssssssssssseeee eene nnne nnne nnne nnns nnn narra nnn 36 How to print a poster sssssssssssesseeeneen nennen ener nnne nnn nnns nnne nnne nnns 3 HOWTO DPHIL OMIGTICIMCOAC MIT 38 How to print using an overlay or a watermark ccccceccceeeeeeeeseeeeseeeeneeeeseeesseeesseeeaeeenaes 38 Using an overlay sussxesasuisdstestebdRCUnHUDM AREE UNI PUPMERDARE ETIN AEMKMIPRU VD NbIDIMRE MEE DE 38 Deng AAW ASAI aouartevorecun epu qn coe cones CAUHFEUNORCUERERE CREE CHE OUR OSEE L ERU GU UELU NUR ounces 39 wie TO CNC CLEDAN OD crr I TTD m TM 40 From the printer operator panel lseeeseeeeeeeeeee ennemis 40 FoOm a VVINIGOWS COMPUNCM cssceiqonat ees ecu eiucdixd UMS Ud IRR dENbuR D mand NUSDA Gd 40 Canceling a job from a Macintosh computer esssesseseeseeenerne 40 Chapter 5 How to install options eee 41 How to access the system board seessessesesseeeeee enne nnne nnne nnne nennen nnn nnns 41 How to add a memory card essssessseesssseeseeee eene nenne nennen nenne nnne sn nnn nnn 43 Recognizing installed options sasssa aE in A Ni aaia 43 Chapter 6 Using the operator panel 4 Overview
2. The problem is that when the printer tries to manually duplex a print job it always prints side 2 from Tray 1 However Tray 1 does not support card stock To achieve the desired effect you have to send both pages of the print job as separate jobs After the first page has printed reload the card stock in the manual feeder Load the card stock in the feeder with the already printed side down with the top of the sheet first Extend the paper support on the output bin st N i b E N SS 86 Print quality problems Problem Question Solution Answer Dust is gathering on the Attach the dust cover to the back of the printer This protects the paper tray from the paper tray when it is environment as well as keeping the tray from being knocked out of position while it is extended extended The paper tray is getting See Attaching the dust cover for information about attaching the dust cover bumped and pushed out the front of the printer when it is extended Print quality problems You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life Use the following table to find solutions to print quality problems Symptom Solution White lines e The printhead lens is dirty Try the following in this order fuser is defective See How to clean the printhead Al iC D E lens on page 91 2 Replace the toner cartridge Al IC DE 3
3. Question How do restore the factory defaults The toner low light sequence is on but don t have another cartridge to put in yet Can still print with the low cartridge The printer seems to print slower when using the manual feeder want to manually duplex card stock but I m having trouble getting it to feed Paper stacks poorly in the output bin Solution Answer Sometimes restoring the printer to the original factory default settings solves formatting problems To reset the factory defaults 1 Turn off the printer Open the front cover Press Continue as you turn the printer back on Keep pressing Continue until the Error light comes on then release the Continue button Close the front cover As the printer warms up the top four lights come on Press Cancel Press Continue until the operator panel cycles through all of the lights 9 When the top four lights come on release the Continue button 10 Turn the printer off and back on 11 Factory defaults have been reset Yes you can still print To extend the life of the toner cartridge somewhat remove the cartridge firmly shake it from side to side and front to back several times to use the remaining toner then insert it back into the printer Repeat this procedure multiple times If print remains faded replace the toner cartridge This is normal The printer sometimes prints at a slightly slower speed when feeding print media from the manual feeder
4. 75 g m xerographic grain long paper The printer can automatically feed paper weights from 60 to 90 g m 16 to 24 Ib bond grain long Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams Paper heavier than 90 g m 24 Ib should be fed through the optional 550 sheet tray or the manual feeder e The laser printing process heats paper to high temperatures of 170 C 338 F for non MICR applications Use only paper able to withstand these temperatures without discoloring bleeding or releasing hazardous emissions Check with the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser printers Preprinted forms and letterhead e Use only forms and letterhead printed using an offset lithographic or engraved printing process e Choose papers that absorb ink but do not bleed e Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must withstand temperatures of 170 C 338 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based should meet these requirements latex inks might not If you are in doubt contact your paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 170 C 338 F without melting or releasing hazardous emissions Transpar
5. Inc PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands PostScript is a registered trademark of Adobe Systems Incorporated PostScript 3 is Adobe Systems designation of a set of printer commands language and functions included in its software products This printer is intended to be compatible with the PostScript 3 language This means the printer recognizes PostScript 3 commands used in various application programs and that the printer emulates the functions corresponding to the commands Details relating to compatibility are included in the Technical Reference Other trademarks are the property of their respective owners Licensing notice The printer resident software contains software developed and copyrighted by Lexmark In addition the printer resident software may contain e Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and or the GNU Lesser General Public License version 2 1 e Software licensed under the BSD license e Software licensed under other licenses Click the title of the document you want to
6. e Toner Low Replace PC Kit On e Error On What this light sequence means Q The toner cartridge is not installed or the printer detects a toner cartridge error What you can do 7 N e Ifthe toner cartridge is not installed install it e If the toner cartridge is installed remove it and install a new toner cartridge see How to change a toner cartridge on page 78 000900 7 JB 56 Operator panel codes Change invalid toner cartridge Light sequence e Toner Low Replace PC Kit On e Error Blink What this light sequence means Q The toner cartridge you are using was not designed for your printer What you can do Install a toner cartridge made for your printer see What supplies do I need and how do I order them on page 75 ly gt N 90006080 ep Cartridge region mismatch Light sequence e Toner Low Replace PC Kit On e Error On What this light sequence means The toner cartridge you are using was not designed to match the region of your printer Q What you can do Install a toner cartridge made for your printers region see What supplies do I need and how do order them on page 75 ly 00000 epg 57 Operator panel codes Programming engine code Programming system code Light sequence e Ready On e Toner Low Replace PC Kit On e Load Paper On Q What this light sequence means New code is being programmed into the eng
7. www lexmark com for more information about which paper provides optimum results for your printing environment e f you need detailed information before purchasing large quantities of customized paper See the Card Stock amp Label Guide 21 How to load the 250 sheet tray How to load the 250 sheet tray Follow these instructions to load paper in the 250 sheet tray 1 Remove the tray Note To load legal or folio size paper you have to extend the length of the paper tray See Extending the tray for legal or folio size paper on page 24 for instructions 2 Prepare a stack of paper for loading by flexing and fanning it back and forth Straighten the edges on a level surface 22 How to load the 250 sheet tray 3 Load the paper in the tray with the print side facing down Note Load letterhead paper with the design side facing down The top edge of the sheet with the logo should be placed at the front of the tray Make sure the paper is below the max fill line on the side guides Overloading may cause jams 4 Slide the two side guides and the back guide until they fit snugly against the stack of paper 5 Insert the tray 23 How to load the 250 sheet tray 6 Extend the paper support on the output bin Extending the tray for legal or folio size paper To load legal or folio size paper you need to extend the paper tray You should also attach the dust cover on the back of the printe
8. 17 Tips on choosing the right print media esesseeeseseeeeneeennnnnnmnnn 18 uis t 18 Preprinted forms and letterhead ussssusseces iva xa bbc ava acted abaci C Deva A Ed xv RR Gu 18 lcu e I 18 so Wnwc 18 Contents ADCS TPTTEE M EE 19 Sl Ee qeu eee 20 Tips on storing print media and supplies seseeeeseeereeennn 20 MONG DADI NND 20 LONG SUDO a PED ERE E E baeceesneneae 20 Tips on preventing ISl tS scavitensreunenndsresecnsingessindncticddnetivasuuadiutaieosnindinuenedtaiuacnnavadoutennnsnens 21 How to load the 250 sheet tray eese nennen nennen nnn nnns nnn 22 Extending the tray for legal or folio size paper eeeeeeeeseeeeeeeeeeeeene 24 How to load the manual feeder eese 26 How to use the rear exit cee ceeccceeccsseeceeeecseeceeecececseeseaeeseueseseeseeesseeesseetneessesseueensaess 26 HOWAD Cleat DaDer TOS aenevninscmnaicanabddsi arenes etur dari NEdEO dU Map I CR RM ERI ONDE 28 Chapter 4 Printing tasks eorocousixenGxka miri FEVEXEUDEDVENVEINEU AY aH NE VAN Rx AN ENS VN FEV KE 31 How to manually feed a print job ccc ecccceeeeeeeeeeseeeeeseeeeseeeeeseeeeseeeessaeeeseeeesseeeeneeeenas 31 How to print on both sides of the paper manual duplex
9. 74 Chapter 9 Supplies information eee eese 75 What supplies do need and how do l order them cccceeeeeeceeeeeeeeeeeeeeeeeeeseeeeeeeaees 75 StOnng SUD OW CS ERN TEE 75 How to conserve supplies ssesssssssseseeeennenen eene nnne nnne nnne nnne nnn nnns 7 5 How to know when you need new supplies ccccseececeeeeceeeeeeeeeeceeeeeseeeeseeeeeseeeeseeeeens 76 Checking the toner and photoconductor levels eeeeeeeeeseeeeeeeeeeeee 76 Recognizing the operator panel light sequences eseeeeseeeeeeess 17 How to change a toner cartridge sess nnns 78 Recycling Lexmark ProQUC S ss E 81 How to change a photoconductor Kit cccceeccceeeeceeeeeeeeeseeeeseeeeeseeeeseeeeseeseeseeeeseeeeens 82 Chapter 10 Troubleshooting eere eere eene 85 Gene zelo ti RERO m Tn 85 Print quality problems cccccceccccsseccceececseeecceececsusecsueeecsuseeeeecessueeeeusessueesseseessasessaaes 87 How to clean the printhead lens ccccccccsesceceeeeeeseeceeeeeeeeeeseeeeeseeeeseueesseeeeseesessaes 91 ln ee ica E en ea ec ap wang cies ee salve ce ea ea 94 e Printer overview e eaaa 150 sheet output bin Paper support Front cover Operator panel Manual feeder 250 sheet tray Rear paper exit Power button mn
10. 94 emission statement 3 envelopes 18 Error light 51 52 56 57 58 59 60 62 63 64 68 secondary error codes 61 See also operator panel secondary error codes extending trays 24 F FCC statement 3 folio 24 H Hex Trace Utilities menu 72 interfaces parallel 71 USB 72 J jams 28 L labels 19 legal 24 letterhead 18 38 lights 44 45 Linux 14 Load Paper light manual feeder 53 Tray 1 or 550 sheet tray 53 loading 250 sheet tray Tray 1 22 950 sheet tray 22 letterhead 38 manual feeder 26 Local Printer Setup Utility 74 MAC Binary PS Parallel menu 71 USB menu 72 Macintosh 13 USB printing 13 maintaining the printer cleaning the printhead lens 91 manual duplex light sequence 54 printing 33 manual feeder 26 53 memory card 43 menu settings page 73 menus navigating advancing in 70 entering 69 exiting 70 returning to Home menu 70 scrolling through 70 Parallel 71 saving settings 70 oetup 71 USB 72 Utilities 72 messages See operator panel light sequences Mode 2 Parallel menu 71 multiple page printing 35 N NPA Mode Parallel menu 71 USB menu 72 N up printing 35 O operator panel buttons 44 light sequences Busy 50 Canceling job 58 Change invalid toner Index cartridge 57 Close door 52 Defragment flash 50 Error 52 56 58 59 60 61 62 63 64 68 Flushing data 51 Formatting flash 50 Hex Trace Ready 50 Load manual feeder 53 Load media 53 Manual duplex 54 Not ready 5
11. Operator panel codes Photoconductor kit life warning Light sequence e Continue On e Toner Low Replace PC Kit Blink What this light sequence means The photoconductor is almost full and will need replacing soon Note The Toner Alarm see page 74 must be turned on for this message to appear What you can do e Press Continue p to resume printing e Replace the photoconductor kit See How to change a photoconductor kit on page 82 for more information Replace photoconductor Light sequence e Toner Low Replace PC Kit Blink What this light sequence means The photoconductor kit is full and needs replacing What you can do e Press Continue lt b to resume printing e Replace the photoconductor kit See How to change a photoconductor kit on page 82 for more information 55 Q OOOO Q OOOO ly S pE 7 N ep 9 G gt Operator panel codes Replace photoconductor printer hard stop Light sequence e Continue On e oner Low Replace PC Kit Blink e Error Blink Q What this light sequence means The photoconductor kit is full and needs replacing The printer will not print any more pages until the photoconductor kit is replaced ly S What you can do Replace the photoconductor kit See How to change a photoconductor kit on page 82 for help I O 0O Ls E amp Unsupported toner cartridge Toner cartridge is not installed Light sequence
12. Replace the fuser ALUCDE Streaked horizontal lines The toner cartridge or fuser may be Replace the toner cartridge or fuser defective empty or worn as needed Streaked vertical lines e Toner is smeared before fusing to e f paper is stiff try feeding from N the paper another tray or the manual feeder The toner cartridge is defective Replace the toner cartridge CDE DE A CPE To replace the fuser call a service technician TThis setting can be changed using the Local Printer Setup Utility See Using the Local Printer Setup Utility on page 74 for more information 87 Print quality problems Symptom Print irregularities Print too light Print too dark Transparency print quality is poor Print has inappropriate light or dark spots toner is smeared or horizontal or vertical light bands appear Toner specks Toner rubs off the paper easily when you handle the sheets Gray background Paper has absorbed moisture due to high humidity You are using paper that does not meet the printer specifications The fuser is worn or defective The Toner Darkness setting is too light You are using paper that does not meet the printer specifications The toner cartridge is low on toner The toner cartridge is defective The Toner Darkness setting is too dark The toner cartridge is defective You are using transparencies that do not meet the printer specifications The Form Type setting in th
13. a print job A print job can be canceled from the operator panel or from your computer The Cancel job light sequence is displayed on the operator panel while the job is being canceled From the printer operator panel Press and release Cancel VY to cancel the job currently printing From a Windows computer 1 Click Start gt Settings gt Printers 2 Double click the printer you are using to print the job A list of print jobs appears 3 Right click the document you want to stop printing and then click Cancel Canceling a job from a Macintosh computer Canceling a print job from a computer running Mac OS 9 When you send a job to print the printer icon for your selected printer appears on the desktop 1 Double click the printer icon on your desktop A list of print jobs appears in the printer window 2 Select the print job you want to cancel 3 Click the trash can button Canceling a job from a computer running Mac OS X When you send a job to print the printer icon for your selected printer appears in the dock Open Applications gt Utilities and then double click Print Center or Printer Setup Double click the printer you are printing to In the printer window select the print job you want to cancel A O N a Press Delete 40 e How to install options B07 How to access the system board To install memory you must access the printer system board CAUTION Turn the printer off and unplug the power c
14. connector snap into place It may require some force to fully seat the card 6 Make sure each latch fits over the notch on each end of the card 7 Close the side cover 8 Close the rear exit 9 Close the front cover 10 See Recognizing installed options Recognizing installed options After the printer is turned on the printer driver should automatically recognize an option you installed If it does not you can add it manually Note If you have not installed your printer driver yet follow the appropriate instructions under Software tasks After you have installed a printer driver return here to complete these instructions Click Start gt Settings gt Printers Select the printers icon Click File gt Properties Click the Install Options tab oa fF N Add the appropriate options to your configuration e Memory Card Increase the printer memory to the appropriate number 6 Click OK 43 Using the operator panel Mool Overview of the operator panel The operator panel has 5 lights and 2 buttons Note The Continue button also functions as a light Continue Cancel Q ly Ready Toner Low Replace PC Kit Load Paper Ex Paper Jam Error Q e Press and release Continue lt b to resume printing 0009 ES e Press and release Continue p twice quickly to display a secondary error code e Press and release Cancel VY to cancel the job currently pr
15. means A paper jam has occurred in Tray 1 What you can do Clear the paper jam See How to clear paper jams on page 28 for more information Complex page Light sequence e Continue On e Ready On Error On What this light sequence means The page may not print correctly because the print information on the page is too complex that is too large for the printers memory What you can do e Press Continue lt P to clear the message and continue processing the print job some of the print data may be lost e To avoid this error in the future Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros Set Page Protect to On in the Local Printer Setup Utility Install additional printer memory see How to add a memory card on page 43 64 Q O0 0 0 0 9 o0000 ly S 7 j B4 ly S 7 JB G gt 9 Operator panel codes Insufficient printer memory Light sequence e Continue On e Ready Blink Error On What this light sequence means The printer does not have enough memory to save the data in the buffer What you can do e Install additional memory see How to add a memory card on page 43 e Press Continue to continue printing the job e Press Cancel V to cancel the print job Insufficient collation area Light sequence e Continue On e Ton
16. of the operator panel ssessssssssssseseeeeeee nennen nennen enne nnn nnn 44 Understanding the operator panel lights cccceecccssececeeeeeeeeeeceeeeeeeeeeseeeeesneesaeeeeaeaees 45 151618 a 6 ib NOTS NITE 47 Operator panel codes cccccccssecccceeecccceeeeecseeeeeceueseeseeeeeseueeeseaueesseeeeesauseessaaeeesaaeeeneas 49 miilunameeo qem 49 Contents Secondary error codes essssssssssssssssseeee nennen nnne nnn sna nnns sni r nes na nns na nnns nna ns 61 Chapter 7 Understanding the printer configuration menus 69 Printing the Printer Settings Configuration sheet eseeeseseeeeeeeeeeeneee 69 Configuration menus OVerVview seessssesssesee nennen nnne nnne nena nnns nennen sn nnne nn rna 70 w il ENM I e r 71 veau c 71 RD SE TT RN TU 72 UUES nage 72 Chapter 8 Software tasks 11 ecce ec ieeee eese rese eene nn nnn annuis 73 How to print the menu settings page eesseesseeneeenennnnm mmn 73 How to print a test page ciuntsnuierscoaniavanancsianveasdnevmendavinedunslenttavecbemchermetm tases i Ir Fate 73 WV TIO WS 73 Using the Local Punter Setup XJ y uses pteecune i petu uibem ccm tascam siieeemianes E
17. printer processes raw binary PostScript print jobs from computers using the Macintosh operating 2 This setting often causes Windows print jobs to fail Auto The printer processes print jobs from computers using either Windows or Macintosh operating systems Use the Utilities menu to troubleshoot printer problems Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print Quality Test Pages Factory default Use this setting to Values Return your printer settings to the factory default values Sometimes resetting the printer to the Original settings solves formatting problems All menu items are reset to the factory default values except Display Language All settings in the Parallel menu Network menu LocalTalk menu and USB menu All downloaded resources fonts macros and symbol sets in printer memory RAM are deleted Resources in flash memory are unaffected Return the photoconductor counter to zero The replace photoconductor message should be cleared only when the imaging drum has been replaced Help isolate printing problems when unexpected characters print or characters are missing Hex Trace helps you determine if there is a problem with the language interpreter or the cable by telling you what information your printer is receiving To exit Hex Trace turn off the printer Help isolate print quality problems such as streaking When you select this setting three pages p
18. remain in effect until you make other selections or until you restore the original printer settings called preset factory default settings The configurable settings are organized according to menu You can change settings such as Toner Darkness Power Saver Default Paper Size and Default Paper Type Installing the Local Printer Settings Utility Launch the drivers CD Click Install Printer Software Select the Custom install path A W N a Under Tools select Local Printer Settings Utility 5 Click Finish to complete the installation Use the printer driver to make changes to settings for individual print jobs which will override the default settings on the printer To access the Local Printer Setup Utility from your desktop click Start gt Programs gt Lexmark gt Local Printer Settings Utility Macintosh Mac OS 9 x or later is required for USB printing To print locally to a USB attached printer create a desktop printer icon Mac OS 9 or create a queue in Print Center Printer Setup Utility Mac OS X Note A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www lexmark com Creating a queue in Print Center Printer Setup Utility Mac OS X 1 Install a PostScript Printer Description PPD file on the computer A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer a Insert the drivers CD Double click the installer pa
19. sequence that represents the Home menu is displayed 5 To print the Printer Settings Configuration sheet press and hold Continue lt gt until the lights cycle The sheet prints Note The sheet only prints when the Home menu is displayed 69 Configuration menus overview Configuration menus overview WW e Menus are represented by Ready Y Toner Low Replace PC Kit Load Paper LJ and Paper Jam light sequences Menu items and their settings are indicated by Error f and Continue p light sequences Press and release Cancel to advance through menus and menu items Press and release Continue to advance to the setting you need Press and hold Continue lt b until all of the lights cycle to save a setting Press and hold Cancel until all of the lights cycle to return to the Home menu Turn off the printer to exit the menus 70 Configuration menus overview Parallel menu Use the Parallel menu to change printer settings on jobs sent through a parallel port Setting Use this setting to NPA Mode Send print jobs to the printer and query printer status information simultaneously Protocol Receive information at a much higher transmission rate if your printer is set to Fastbytes if your computer supports Fastbytes or receive information at a normal transmission rate if your printer is set to Standard Parallel Mode 2 Determine whether the parallel port data is sampled on the leading On or trailing Off ed
20. 2 Offline 52 Photoconductor kit near full 55 Print side two 54 Printer error 59 Programming engine code 58 Programming system code 58 Ready Power Saver 49 Replace photoconductor kit 55 56 Resetting printer 58 Restoring factory defaults 58 secondary error codes 61 service error 59 Toner low 54 Unsupported toner cartridge 56 Waiting 51 lights 44 45 options memory card 43 overlays 38 P paper 18 choosing 18 jams 28 loading 22 26 storing 20 Parallel menu 71 photoconductor kit changing 82 level 76 95 light sequences 77 ordering 75 recycling 81 Photoconductor kit near full light 55 ports parallel 71 USB 72 posters 37 print cartridge See toner cartridge print quality problems 87 Print Quality Test Pages Utilities menu 72 Printer Settings Configuration sheet printing 69 printhead lens cleaning 91 printing booklets 36 duplex 33 letterhead 38 multi page N up 35 overlays 38 posters 37 watermarks 38 problems print quality 87 Protocol Parallel menu 71 R rear exit 26 recycling supplies 81 Replace photoconductor kit light 55 56 Reset Factory Defaults Utilities menu 72 Reset Photoconductor Counter Utilities menu 72 S safety information 3 secondary error codes 61 Complex page 64 Font error 66 Host interface disabled 66 Insufficient collation area 65 Insufficient printer Index memory 65 W Invalid engine code 68 Waiting light 51 Memory full 67 watermark
21. ICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexma
22. LEXMARK E238 User s Guide June 2005 Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2005 Lexmark International Inc All rights reserved 740 West New Circle Road Lexington Kentucky 40550 Notices vVa m Edition notice Edition June 2005 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Department F95 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A In the United Kingdom and Eire send to Lexmark International Ltd Marketing and Services Department Westhorpe House Westhorpe Marlow Bucks SL7
23. SRQ Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you You can purchase additional copies of publications related to this product by calling 1 800 553 9727 In the United Kingdom and Eire call 44 0 8704 440 044 In other countries contact your point of purchase References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility 2005 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries PictureGrade is a trademark of Lexmark International
24. al purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed List product specific maintenance items such as fuser units transfer belts and paper feed items if any and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a Life Warning or Scheduled Maintenance message for such item To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances Befo
25. alli K d uct cover 10 Printer overview The operator panel has 5 lights and 2 buttons Note The Continue button also functions as a light Continue Cancel Q lz j Ready Toner Low Replace PC Kit Load Paper EX Paper Jam Error Q e Press and release Continue p to resume printing 0T e Press and release Continue lt b twice quickly to display a secondary error code e Press and release Cancel to cancel the job currently printing e Press and hold Cancel Q until all of the lights come on to reset the printer 11 Installing software for local printing OO Before installing printer software A local printer is a printer attached to a computer using a USB or parallel cable You must install some necessary printer software on the computer before connecting the USB cable Windows The drivers CD can be used to install software on most Windows operating systems If the operating system is not supported by the CD the Add Printer Wizard must be used Updates for the printer software may be available on the Lexmark Web site at www lexmark com Installing printer software using the drivers CD You can install printer drivers and software for the following operating systems using the drivers CD e Windows Server 2003 e Windows Server 2003 x64 e Windows XP e Windows XP x64 bit Edition e Windows 2000 e Windows 98 Second Edition e Windows Me e Windows NT 4 x USB
26. ata This occurs when the printer does not know the media size loaded in the tray or there is a problem feeding the media What you can do Make sure the print media you loaded is large enough Open the front cover clear the paper path and close the cover to resume printing see How to clear paper jams on page 28 Press Continue lt b to clear the message and continue printing the job Press Cancel V to cancel the print job 67 9 o0o0o0oe Q o0o00e 0 ly S e a E jJ Pe 9 N 2 pE Operator panel codes Invalid engine code Light sequence e Ready On e Load Paper On e Error On What this light sequence means The engine code has not been programmed or the programmed code is not valid What you can do Download valid engine code to the internal print server 68 Q ly S 00000 ep Understanding the printer configuration menus vVa Printing the Printer Settings Configuration sheet To help resolve printing problems or to change printer configuration settings advanced users can print the Printer Settings Configuration sheet for instructions on advancing through the configuration menus to select and save new settings To print the Printer Settings Configuration sheet Turn off the printer 2 Open the front cover 3 Press and hold Continue lt b as you turn the printer back on All the lights cycle 4 Close the cover The light
27. ayout tab select the number of images per sheet from the Multipage printing section and the orientation you would like the paper to have The positioning depends on the number of images and whether the images are portrait or landscape in orientation For example if you select 4 Up multipage printing and portrait orientation the results differ depending on the Multipage Order value you select Across Down 4 To print a visible border around each page image select Print page borders 5 Click OK 6 Click OK on the Print window to send the job to print 35 How to print a booklet How to print a booklet The Booklet setting lets you print multiple pages in booklet form without having to re format your document so the pages print in the proper order The pages print so that the finished collated document may be folded along the center of each page to form a booklet If the document contains many pages a booklet may have too many pages to fold easily If you are printing a fairly large booklet you might want to use the Sheets per Bundle option to specify how many physical pages are put into one bundle The printer will print the necessary number of bundles which you can then bind into one booklet Printing in bundles helps the outside edge of the pages line up more evenly You must specify whether or not you want to print using any Duplex printing options before you select to print using the booklet function Once you choose Print U
28. ays can include text graphics or images Watermarks are simple text You can create overlays and watermarks and then download them directly to the printer or you can create an overlay or watermark file on your system and then download it to the printer Note To create and download overlays you must have flash memory installed For information about how to create save or download an overlay or watermark see the printer driver Help Using an overlay CON Oo OF FP W DN From the computer software application select File Print Click Properties or Options Printer or Setup depending on the application to view the printer driver settings Click the Other Options tab Click Overlay Select which pages receive the overlay Select the overlay to use Select whether to place the overlay on top of or underneath the page image in the Overlay placement area Click OK 38 How to print using an overlay or a watermark Using a watermark CON OOO BP WD DO a From the computer software application select File Print Click Properties or Options Printer or Setup depending on the application to view the printer driver settings Click the Other Options tab Click Watermark Select which pages receive the watermark Select the watermark to use Select whether to place the watermark on top of or underneath the page image in the Watermark placement area Click OK 39 How to cancel a print job How to cancel
29. ckage for the printer Click Continue on the Welcome screen and again after viewing the Readme file Click Continue after viewing the license agreement and click Agree to accept the terms of the agreement Select a Destination and click Continue 0o Qa O amp On the Easy Install screen click Install g Enter the user password and click OK All the necessary software is installed on the computer h Click Close when installation is complete 2 Open Finder click Applications and click Utilities 3 Double click Print Center or Printer Setup Utility 13 UNIX Linux 4 Do one ofthe following e If the USB attached printer appears in the Printer List quit Print Center or Printer Setup Utility A queue has been created for the printer e Ifthe USB attached printer does not appear in the Printer List make sure the USB cable is properly connected and the printer is turned on After the printer appears in the Printer List quit Print Center or Printer Setup Utility Creating a desktop printer icon Mac OS 9 x 1 Install a PostScript Printer Description PPD file on the computer A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer Insert the drivers CD Double click Classic and double click the installer package for the printer Choose the language needed for use and click Continue Click Continue after viewing the Readme file Click Continue after viewing the license a
30. de up in their original packaging until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Corrosive gases Heavy dust 20 Tips on preventing jams Tips on preventing jams You can avoid most paper jams by correctly loading paper and specialty media in the printer The following hints can help you avoid paper jams e Do not load wrinkled creased or damp paper e Never mix media types within a tray e Flex fan and straighten paper before you load it e Donot exceed the maximum stack height e Push all trays firmly into the printer after loading them e Make sure the guides in the trays are positioned snug against the paper or specialty media e Do not remove paper trays while a job is printing Wait for a Load Paper light sequence see Load media on page 53 before you remove the tray e Before loading transparencies fan the stack to prevent sheets from sticking together e Do not use envelopes that Have excessive curl Are stuck together Are damaged in any way Contain windows holes perforations cutouts or embossments Have metal clasps string ties or metal folding bars Have postage stamps attached Have any exposed adhesive when the flap is in the sealed position e Use only recommended paper See the Card Stock amp Label Guide available on our Lexmark Web site at
31. e printer driver is set to something other than transparency The toner cartridge is defective The fuser is worn or defective Toner is in the paper path The Paper Texture setting is wrong for the type of paper or specialty media you are using The Paper Weight setting is wrong for the type of paper or specialty media you are using The fuser is worn or defective The Toner Darkness setting is too dark The toner cartridge is defective To replace the fuser call a service technician TThis setting can be changed using the Local Printer Setup Utility See Using the Local Printer Setup Utility on page 74 for more information 88 Solution Load paper from a fresh package in the paper tray Avoid textured paper with rough finishes Make sure the printer driver paper type setting matches the type of paper you are using Replace the fuser Select a different Toner Darkness setting from the printer driver before sending the job to print Load paper from a new package Avoid textured paper with rough finishes Make sure the paper you load in the trays is not damp Replace the toner cartridge Select a different Toner Darkness setting from the printer driver before sending the job to print Replace the toner cartridge Use only transparencies recommended by the printer s manufacturer Make sure the Form Type setting is set to transparency Replace the toner cartridge Replace the fuser Call for
32. e printer or in the manual feeder What you can do Clear the paper jam See How to clear paper jams on page 28 for more information Paper jam in the manual feeder Light sequence e Continue On e Ready Blink e Paper Jam On What this light sequence means A paper jam has occurred in the manual feeder What you can do Clear the paper jam See How to clear paper jams on page 28 for more information 62 Q 7 N oeooe pE O o ood J E ck n Operator panel codes Paper jams as it exits the tray into the printer Light sequence e Continue On e Toner Low Replace PC Kit On e Paper Jam On Q What this light sequence means A paper jam has occurred as the paper is exiting the paper tray and entering the printer 7 N What you can do Clear the paper jam See How to clear paper jams on page 28 for more information OO OF CO TE amp Paper jams as a printed job exits the printer Light sequence e Continue On e Load Paper On e Paper Jam On Q What this light sequence means A paper jam has occurred as the paper is exiting the printer ly S What you can do Clear the paper jam See How to clear paper jams on page 28 for more information oOeooo 7 J Bs 63 Operator panel codes Paper jam in Tray 1 Light sequence e Continue On e Toner Low Replace PC Kit On e Load Paper On e Paper Jam On What this light sequence
33. ect 2 sided printing Select either Long Edge or Short Edge Select 2 sided printing Click the Paper tab Oo Of FB c DO Select the appropriate Input options for your print job 33 How to print on both sides of the paper manual duplex 8 Click OK 9 Click OK on the Print window The printer prints every other page of the document first Once the first side of your job prints the Load Paper L light comes on and the Continue lt b gt light blinks ly LS J E OQ Q BE O 10 Load the paper back into the printer with the already printed side up and the top of the page toward the front of the tray Note Manual duplex is not available on a Macintosh computer 34 How to print multiple page images on one page N up printing How to print multiple page images on one page N up printing The Multipage Printing N up setting is used to print multiple page images on a single page For example 2 Up means two page images are printed on one page 4 up means four page images are printed on one page and so on The printer uses the Multipage Order Multipage View and Multipage Border settings to determine the order and orientation of the page images and whether a border is printed around each page image From the computer software application select File Print 2 Click Properties or Options Printer or Setup depending on the application to view the printer driver settings 3 From the Page L
34. encies e Use transparencies designed specifically for laser printers Transparencies must be able to withstand temperatures of 170 C 338 F without melting discoloring offsetting or releasing hazardous emissions We recommend Lexmark laser printer transparencies part number 70X7240 for letter size transparencies part number 12A5010 for A4 size transparencies e o prevent print quality problems avoid getting fingerprints on the transparencies Envelopes Use envelopes made from 24 Ib 90 g m bond paper e Do not use envelopes that Have excessive curl Are stuck together Are damaged in any way Contain windows holes perforations cutouts or embossments Use metal clasps string ties or metal folding bars Have postage stamps attached 18 Tips on choosing the right print media Have any exposed adhesive when the flap is in the sealed position e Use envelopes that can withstand temperatures of 170 C 338 F without sealing excessive curling wrinkling releasing hazardous emissions If you have any doubts about the envelopes you are considering using check with the envelope supplier e A combination of high humidity over 60 and the high printing temperatures may seal the envelopes Labels e Do not use labels that have exposed adhesive on the sheets e Do not print a large number of labels continuously e Do not use vinyl labels e Use labels that can wit
35. epends on which cartridge you purchase and the average amount of toner coverage you have on your print jobs Within the United States or Canada you can order Lexmark supplies from any authorized Lexmark supplies dealer To locate the dealer nearest you call 1 800 539 6275 In other countries or regions visit the Lexmark online store at www lexmark com or contact the place where you bought your printer The recommended supplies specifically designed for the printer are Part number Description Average cartridge yield 12A8302 Photoconductor kit 30 000 standard pages 23820SW Print Cartridge 2 000 standard pages 23800SW Return Program Print Cartridge 2 000 standard pages 1 Approximately 5 coverage Declared yield value in accordance with ISO IEC 19752 Storing supplies Choose a cool clean storage area for your printer supplies Store supplies right side up in their original packaging until you are ready to use them Do not expose supplies to e Direct sunlight e Temperatures above 35 C 95 F e High humidity above 80 e Salty air e Corrosive gases e Heavy dust How to conserve supplies Conserving supplies lowers printing costs e When printing drafts conserve toner by changing the Toner Darkness setting in your printer driver The settings range from 1 very light to 10 very dark with 8 being the default Setting the Toner Darkness to 1 conserves the most toner e Reduce paper consumption by prin
36. er Low Replace PC Kit On e Error On What this light sequence means The printer memory does not have the free space necessary to collate the print job This may happen due to one of these errors e Memory is full e A page is too complex to print e A page is shorter than the set page margins e Memory is insufficient to save what is in the buffer What you can do e Press Continue I to clear the message and continue printing the job The job may not print correctly Press and release Cancel to cancel the print job e Press and hold Cancel Q to reset the printer e To avoid this error in the future Simplify the print job Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros Install additional printer memory see How to add a memory card on page 43 65 Q o9 0000 S000 I amp C i 7 N 3 amp 0T o ly S ep Operator panel codes Font error Light sequence e Continue On e Toner Low Replace PC Kit Blink e Error On What this light sequence means The printer has received a request for a PPDS font which is not installed What you can do e Press and release Cancel to cancel the print job e Press and hold Cancel to reset the printer e Press Continue lt gt to clear the message and continue printing Host interface disabled Light sequence e Conti
37. ge of strobe Mac Binary PS Configure the printer to process Macintosh binary PostScript print jobs Factory default Setup menu Values Standard Fastbytes Off The printer filters PostScript print jobs using standard protocol On The printer processes raw binary PostScript print jobs from computers using the Macintosh operating xeu This setting often causes Windows print jobs to fail Auto The printer processes print jobs from computers using either Windows or Macintosh operating systems Use the Setup menu to configure how the printer formats the end of a line depending on the computer system being used Setting Use this setting to Values Auto CR after LF Specify whether the printer automatically performs a carriage return aftera Off line feed control command e On Auto LF after CR Specify whether the printer automatically performs a line feed after a Off carriage return control command On Factory default 71 Configuration menus overview USB menu Use the USB menu to change printer settings on jobs sent through a Universal Serial Bus USB port Setting Use this setting to Values NPA Mode Send print jobs to the printer and query printer status information simultaneously Mac Binary PS Configure the printer to process Macintosh Off The printer filters PostScript print jobs using binary PostScript print jobs standard protocol Factory default Utilities menu On The
38. greement and click Agree to accept the terms of the agreement o ha o o o On the Easy Install screen click Install All the necessary files are installed on the computer g Click Close when installation is complete 2 Doone of the following e For Mac OS 9 0 Open Apple LaserWriter e For Mac OS 9 1 9 x Open Applications and click Utilities 3 Double click Desktop Printer Utility 4 Select Printer USB and click OK 5 Inthe USB Printer Selection section click Change If the printer does not appear in the USB Printer Selection list make sure the USB cable is properly connected and the printer is turned on 6 Select the name of the printer and click OK The printer appears in the original Printer USB window 7 Inthe PostScript Printer Description PPD File section click Auto Setup Make sure the printer PPD now matches the printer in use 8 Click Create and click Save 9 Specify a printer name and click Save The printer is now saved as a desktop printer UNIX Linux Local printing is supported on many UNIX and Linux platforms such as Sun Solaris and Red Hat The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at www lexmark com The UNIX Linux User s Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments All the printer driver packages support local printing using a parallel connection The driver pac
39. hstand temperatures of 170 C 338 F without sealing excessive curling wrinkling or releasing hazardous emissions Label adhesives face sheet printable stock and topcoats must also be able to withstand 25 pounds per square inch psi 172 kilopascals pressure 19 Tips on storing print media and supplies Card stock Preprinting perforation and creasing can significantly affect the print quality and cause media handling or jamming problems Avoid using card stock that may release hazardous emissions when heated Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer Use card stock with a maximum weight of 163 g m and a minimum size of 76 x 127 mm 3 x 5 in Tips on storing print media and supplies Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality Store paper in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of paper on a pallet or shelf rather than directly on the floor If you store individual packages of paper out of the original carton make sure they rest on a flat surface so the edges do not buckle curl or become damaged Do not place anything on top of paper packages Storing supplies Choose a cool clean storage area for your printer supplies Store supplies right si
40. ight is on when printing stops Press and release Cancel to cancel printing Press and hold Cancel V to reset the printer e Receiving processing data from a host interface Wait for the message to clear Press and release Cancel to stop processing Press and hold Cancel Q to reset the printer En amp O00 0 l LJ B x In Hex Trace Ready Light sequence e Ready Slow blink What this light sequence means The printer is in the Ready mode and Hex Trace is active What you can do e Advanced users can use Hex Trace to help troubleshoot printing problems After resolving the problem turn off the printer to exit Hex Trace e Press and hold Cancel to reset the printer 7 N O OO O X JE 50 Operator panel codes Waiting Light sequence e Continue On e Ready On What this light sequence means The printer is waiting until a print timeout occurs or until it receives additional data What you can do e Press Continue I to print the contents of the print buffer e Press and release Cancel to cancel the print job e Press and hold Cancel V to reset the printer Flushing Resolution reduced Light sequence e Ready Blink Error Blink What this light sequence means e he printer is flushing corrupted print data e The printer is processing data or printing pages but the resolution of a page in the current print job is reduced from 600 d
41. ine or firmware code flash 7 N What you can do Wait for the message to clear When the printer has finished programming the code it performs a soft reset O O OOo F Ls EM G gt Cancel job Reset printer Light sequence e Continue On e Ready On e Toner Low Replace PC Kit On e Load Paper On e Paper Jam On Error On QD What this light sequence means ly S e The current print job is canceled e he printer is resetting to the user default settings Any active print jobs are canceled A user default setting remains in effect until you change it or until you restore the factory default settings What you can do Wait for the message to clear 00000 7 JB 58 Operator panel codes Service error Light sequence e Continue Blink e Ready Blink e oner Low Replace PC Kit Blink e Load Paper Blink e Paper Jam Blink e Error Blink What this light sequence means The printer has a service error and printing has stopped What you can do Turn the printer off and back on If the lights are still blinking contact Lexmark Customer Support Printer error Light sequence e Continue On Error On What this light sequence means The printer has one of the following errors e Memory is full insufficient to save what is in the buffer e A page is too complex to print or is shorter than the set page margins e Resolution of a formatted page
42. int media too soon and likely skew the print job Adjust the paper guides to the print media width Hold both sides of the print media close to the manual feeder and push it into the printer until it automatically engages There is a brief pause between the time the printer engages the print media and when it feeds into the printer Warning Do not force the print media into the feeder Forcing the media causes jams Insert envelopes with the flap side down and with the stamp area as shown Hold transparencies by the edges and avoid touching the print side Oil from your fingers can affect print quality Load letterhead face up with the top of the sheet entering first If you experience problems with paper feed turn the paper over How to use the rear exit The single sheet rear exit provides a straight through paper path to help reduce curling and potential jams This is especially useful for specialty media such as transparencies envelopes labels card stock or index cards 26 How to use the rear exit To use the rear exit open the rear exit door When the rear exit door is open all print media comes out the rear exit When closed all media is sent to the output bin on top of the printer 27 How to clear paper jams How to clear paper jams When a paper jam occurs the printer stops and the operator panel Paper Jam 6 V and Continue I lights come on Press and release Continue lt gt twice quic
43. int cartridge assembly Place the print cartridge assembly on a flat clean surface 3 Remove the toner cartridge a Press the button on the base of the print cartridge assembly b Pull the toner cartridge up and out using the handle 4 Unpack the new photoconductor kit 83 How to change a photoconductor kit Install the toner cartridge into the new print cartridge assembly by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go The cartridge clicks into place when correctly installed Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge assembly with the green arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go Close the front cover Note For information about resetting the imaging drum counter see the instruction sheet that shipped with the new kit 84 10 Troubleshooting a CTTTEUCELUTUIYTTYAYA INJJJJJJJJJJJJJJ General problems Problem Question What do the blinking lights Why am I missing characters when print on How do clear a paper Solution Answer See Understanding the operator panel lights on page 45 for information about what each light pattern means If you see voids missing characters when printing envelopes check your printer driver settings to
44. inter Setup Utility Finishing Settings Paper Settings Paper Source Paper Size Paper Type Custom Types Substitute Size Paper Texture Paper Weight Paper Loading Copies Blank Pages Collation Separator Sheets Separator Source Multipage Print Multipage Order Multipage View Multipage Border PostScript Settings Quality Settings Print PS Error Print Resolution Font Priority Toner Darkness PictureGrade Per supported sources T Per custom type number Per supported media 74 Parallel Settings PCL SmartSwitch PS SmartSwitch Parallel Buffer Advanced Status Honor Init Setup Settings Printer Language Power Saver Resource Save Download Target Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Print Area Display Language Toner Alarm PCL Emulation Settings Orientation Lines Per Page A4 Width Tray Renumber Auto CR after LF Auto LF after CR USB Settings PCL SmartSwitch PS SmartSwitch USB Buffer e Supplies information C 0 T What supplies do I need and how do I order them There are only two supply items that have to be replaced on a regular basis the toner cartridge and the photoconductor kit which together comprise the print cartridge assembly The photoconductor kit typically lasts up to 30 000 pages at approximately 596 coverage whereas the toner cartridge has to be replaced more frequently How often the toner cartridge needs replacing d
45. inting e Press and hold Cancel Q until all of the lights come on to reset the printer 44 Understanding the operator panel lights Understanding the operator panel lights The operator panel lights mean different things depending on their sequence Lights that are off on and or blinking indicate printer conditions such as printer status intervention or service The following tables show the most common light sequences Click the indicated page for more information on what it means Common light sequences x Z XY Yt S Blinking Empty Off A I N pa o O eb a G a O a O Resolution reduced c E O 2 p r Q O 5 O D O T O e 5 O Hex Trace Ready O c o Oo L i Qo Print side two of a duplex job fet ff T Power Saver gt O 4 ab jd O za Flushing Toner Low Replace PC Kit Load Paper e Paper Jam 45 Understanding the operator panel lights 10448 JO UUd wel aded 10119 19 uUg 10119 BOIAIOS Off Q LL fe L elele eel See Secondary errors on page 47 for more information Jo1uud S Y qof jooueo opoo uieis s BuriuuejDoJ4g 9poo euifue Buriuumej60Jd Slow blink uojeuusiuJ uoibes eBpue WO peau eBpiueo eBueu2 oDpunveo 1uud peuoddnsu i dois puey 1e1uud Jojonpuooojoud eoe dau Jojon
46. ions nine airs I INED SINN T NE 3 Electronic emission notices sssssssssssssssseeeeenene nennen nennen nnne nnne nnne nnn nns 3 Printer energy CONSUMPUOND asasssexiuntacsatbimvesekaboge Sess qv Dim sexa dV iaaiiai baidi OU SPA E ROUS 4 Statement of Limited Warranty ccccccccseecececeeeeeeeeaeseeceeeseeseeeseeeeceesseaeeeessseaeeeessaaeees 5 Chapter 1 Printer overview eeeeeseee er eee eren enn nnne nnn nnns 10 Chapter 2 Installing software for local printing 12 Before installing printer software ssesseessseeeseeeeneeennnnem nennen 12 lalis e 12 Installing printer software using the drivers CD ccccccceccccseeeeeceeeeeeeeeeeeseeeeeeeaneees 12 Installing printer software through the Add Printer Wizard 12 Installing optional printer software seesseesseeeeeneeeenenm nnn 13 Mises 13 Creating a queue in Print Center Printer Setup Utility Mac OS X 13 INA WC NRI TU 14 Chapter 3 Print media tasks and tips 16 What types of print media can be loaded eeseeeesseeeeeeeennnenenn 16 Where can print media be loaded in the printer eeeeesseeeeseeeeeeeeeee
47. is reduced to 300 dpi e A font error occurred e Communication with the host computer is lost e Short paper What you can do e Press Continue lt b twice quickly to see the secondary error code See Secondary error codes on page 61 for more information e Press Continue lt b to clear the secondary message 59 O QO QO O Q 7 N ep 9 Operator panel codes Paper jam printer error Light sequence e Continue On e Paper Jam On What this light sequence means The printer has a paper jam What you can do e Press Continue I twice quickly to see the secondary error code See Secondary error codes on page 61 for more information e Press Continue D to resume printing once all the jammed pages are cleared from the paper path 60 Q ly S O6000 7 j B4 Operator panel codes Secondary error codes e When the Error and Continue lt b lights are both on a secondary error has occurred e When the Paper Jam V and Continue lt b lights are both on a paper jam secondary error has occurred Press and release Continue twice quickly to display the secondary error code light sequence See Secondary errors on page 47 61 Operator panel codes Paper jam at the input sensor Light sequence e Continue On e Ready On e Paper Jam On What this light sequence means A paper jam has occurred at the input sensor which can be either after the paper leaves the tray and enters th
48. kage for Sun Solaris supports USB connections to Sun Ray appliances and Sun workstations Visit the Lexmark Web site at www lexmark com for a complete list of supported UNIX and Linux platforms 14 ea Print media tasks and tips What types of print media can be loaded Get the most out of your printer by properly loading the trays Never mix media types within a tray Source Tray 1 250 sheet tray Tray 2 550 sheet tray Manual feeder A4 A5 JIS B5 letter legal executive folio statement Universal A4 A5 JIS B5 letter legal executive folio statement Universalt A4 A5 JIS B5 letter legal executive folio statement Universal Plain paper transparencies labels Plain paper transparencies labels Plain paper transparencies labels 60 90 g m 16 24 Ib 60 90 g m 16 24 Ib 60 163 g m 16 43 Ib Capacity sheets 250 paper 50 labels 50 transparencies 990 paper 50 labels 50 transparencies Card stock 120 163 g m 16 90 Ib Index Bristol 75 163 g m 50 100 Ib Tag 734 9 10 DL C5 B5 90 g m 24 Ib Capacity for 20 Ib print media unless otherwise noted T Grain short is recommended Use rear exit for best results Universal size ranges Tray 1 89 216 x 210 356 mm 3 5 8 5 x 8 27 14 0 in Tray 2 148 216 x 210 356 mm 5 83 8 5 x 8 27 14 0 in Manual feeder 76 216 x 127 356 mm 3 0 8 5 x 5 0 14 0 i
49. kly to display the specific secondary error paper jam light sequence See Secondary error codes on page 61 for more information We recommend that you clear the entire paper path when a paper jam occurs To clear a paper jam 1 If you are feeding paper from a tray remove the tray and then remove any jams 28 How to clear paper jams 2 Open the front cover and remove the print cartridge assembly Warning Do not leave the print cartridge assembly exposed to direct light for an extended period of time Extended light exposure can cause print quality problems 3 Remove any jams in the area behind the print cartridge assembly Warning Fuser or area may be hot 29 How to clear paper jams 4 Lift the flap at the front of the printer and remove any jams beneath the flap 5 Open the rear exit and remove any jams Warning Fuser or area may be hot 6 After you have cleared the jams reinstall the print cartridge assembly make sure all printer covers and trays are closed and then press Continue D to resume printing Note Jam recovery is set to Auto by default When jam recovery is set to Auto the memory that holds the image of a page may be re used after the page is printed but before it has successfully exited the printer if that memory is needed for another use Therefore a jammed page may or may not be reprinted depending on the printer s overall memory usage 30 e Printing tasks How
50. make sure you selected Envelope from the Paper Type menu If Envelope is already selected try changing the texture setting to a rougher setting Sometimes toner does not adhere well to smooth textured envelopes From your printer driver select Custom 6 Rough Env from the Paper Type menu To change Custom 6 back to its default settings for Paper Type Paper Texture and Paper Weight use the Local Printer Setup Utility on the drivers CD that shipped with your printer If you already installed the printer drivers and utilities skip to step 7 1 Insert the drivers CD into your computer Click Printer Software Click Agree Select Local Printer Install and then click Next Select your printer and port and make sure Local Printer Setup Utility is checked Click Finish The Utility will be installed on your computer under Program Files unless you chose a different directory Open the Local Printer Setup Utility From the Paper menu scroll through the menu items until you see the Custom menu setting Click Custom 10 Scroll down to Custom 6 Paper Type 11 Select envelope for the Custom 6 paper type heavy for the Custom 6 paper weight and rough for the Custom 6 paper texture 12 From the toolbar click Actions 13 Click Apply to save the changes you made 14 Click File Exit to close the Local Printer Setup Utility See How to clear paper jams on page 28 for information about clearing jams 85 General problems Problem
51. n includes 3 x 5 in cards 16 Where can print media be loaded in the printer Where can print media be loaded in the printer Your printer has two standard paper sources an automatic 250 sheet paper feeder Tray 1 and a single sheet manual feeder Use Tray 1 for most print jobs Use the manual feeder for a single piece of paper transparency envelope paper label card stock or index card An output bin on top of the printer holds up to 150 sheets The single sheet rear exit provides a straight through paper path to help reduce curling and potential jams This is especially useful for specialty media such as transparencies envelopes paper labels card stock or index cards 150 sheet output bin Paper support Front cover Control panel Manual feeder 250 sheet tray Rear paper exit Power button ff f y Wf Yi MM Ul ll Ll M M cedi some models TU M li im b 4 p Dust cover 17 Tips on choosing the right print media Tips on choosing the right print media Selecting the right paper or other media reduces printing problems For best print quality try a sample of the paper or other media you are considering before buying large quantities See the Card Stock amp Label Guide available on our Lexmark Web site at www lexmark com for more information about which paper provides optimum results for your printing environment Paper e For the best print quality use 20 Ib
52. n surface Warning Do not leave the print cartridge assembly exposed to direct light for an extended period of time Extended light exposure can cause print quality problems 92 Print quality problems 4 Locate the glass printhead lens which is located within the recessed area in the top of the printer Printhead lens fal a a 4 lal 5 Gently wipe the printhead lens with a clean dry lint free cloth Warning Not using a clean dry lint free cloth may result in damage to the printhead lens 6 Install the print cartridge assembly into the printer by aligning the arrows on the guides of the print cartridge assembly with the arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go 7 Close the front cover 8 Turn the printer on 93 Index B07 A Auto CR after LF Setup menu 71 Auto LF after CR Setup menu 71 booklets 36 Busy light 50 buttons 44 C canceling a print job 40 card stock 20 cleaning the printhead lens 91 clearing paper jams 28 configuration menus Parallel MAC Binary PS 71 Mode 2 71 NPA Mode 71 Protocol 71 printing the Printer Settings Configuration sheet 69 Setup Auto CR after LF 71 Auto LF after CR 71 USB MAC Binary PS 72 NPA Mode 72 Utilities Hex Trace 72 Print Quality Test Pages 72 Reset Factory Defaults 72 Reset Photoconductor Counter 72 D duplex 33 54 dust cover 25 E electronic emission statement 3
53. ng that could help you CAUTION A caution identifies something that could cause you harm Warning A warning identifies something that could damage your product hardware or software Electronic emission notices Federal Communications Commission FCC compliance information statement The Lexmark E238 Machine Type 4511 has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment int
54. not supported 1 Insert the drivers CD If the CD does not launch automatically click Start gt Run and type D Setup exe in the Run dialog where D is the letter of the CD ROM drive 2 Select the Local install path and follow the instructions on the screen 3 Connect the USB cable and turn on the printer The Plug and Play screen appears and a printer object is created in the printers folder of the computer Installing printer software through the Add Printer Wizard The following operating systems must use the Add Printer Wizard to install printer software e Windows 95 USB not supported e Windows 98 First Edition USB not supported Insert the drivers CD If the CD launches automatically click Exit Launch the Add Printer Wizard When prompted select to install a Local printer then click Have Disk A c N Specify the location of the printer software on the drivers CD The path should be similar to the following D Drivers Print Win_9xMe lt language gt where D is the letter of the CD ROM drive 5 Click OK 12 Macintosh Installing optional printer software If you want to use any of the other software applications available on the drivers CD now is a good time to set them up Local Printer Settings Utility The Local Printer Settings Utility a printer configuration utility gives you the ability to change and save printer settings on a locally USB and parallel connected printer User default settings
55. nter energy usage is the sum of each mode s energy usage Statement of Limited Warranty Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product e Is manufactured from new parts or new and serviceable used parts which perform like new parts e ls during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of origin
56. nue On e Load Paper Blink e Paper Jam Blink e Error On What this light sequence means The printer USB or parallel port has been disabled What you can do e Press Continue I to clear the message The printer discards any print jobs previously sent Enable the USB or parallel port by selecting a value other than Disabled for the USB Buffer or Parallel Buffer item in the Local Printer Setup Utility see Using the Local Printer Setup Utility 66 Q 50000 Q 5 0O O 7 N ep ly ep Memory full Operator panel codes Light sequence Continue On Ready On Toner Low Replace PC Kit On Error On What this light sequence means The printer is processing data but the memory used to store pages is full What you can do Press Continue lt P to clear the message and continue printing the job the job may not print correctly Press and release Cancel to cancel the print job Press and hold Cancel Q to reset the printer To avoid this error in the future Simplify the print job Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros Install additional printer memory see How to add a memory card on page 43 Short paper Light sequence Continue On Ready On Load Paper On Error On What this light sequence means The paper length is too short to print the formatted d
57. o an outlet on a circuit different from that to which the receiver is connected e Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Printer energy consumption Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Community EC directives conformity This product is in conformit
58. ord before continuing 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover 41 How to access the system board 2 Open the rear exit i y M YUU YH ff M hh f YUU U 3 Open the side cover by pressing the two detents on the front right side of the machine and swinging the cover back 42 How to add a memory card How to add a memory card The system board has one connector for an optional memory card The printer can support up to 64MB of additional memory for a total of 80MB for the Lexmark E240 and up to 128MB for a total of 160MB for the Lexmark E240n CAUTION If you are installing a memory card after setting up the printer turn the printer off and unplug the power cord before continuing Note Memory options designed for other Lexmark printers may not work with your printer Access the system board see How to access the system board 2 Push open the latches on both ends of the memory connector 3 Unpack the memory card y Warning Memory is easily damaged by static electricity Touch something metal such as the printer frame before you touch a memory card Avoid touching the connection points along the edge of the card 4 Align the notches on the bottom of the card with the notches on the connector 5 Push the memory card firmly into the connector until the latches on either end of the
59. ots per inch dpi to 300 dpi to prevent a memory full error What you can do e Wait until the operator panel returns to Ready to print other jobs e Press and release Cancel to cancel the print job Press and hold Cancel amp to reset the printer 51 Q ly S OOO 0 T Ls i G gt 7 N 0 0 0 WEZ 0T Operator panel codes Not ready Light sequence e Continue On What this light sequence means The printer is not ready to receive or process data or the printer ports are offline What you can do e Press Continue lt b to return to the Ready or Busy state e Press and release Cancel to cancel the print job e Press and hold Cancel V to reset the printer Close door Light sequence Error On What this light sequence means The printer door is open What you can do Close the door 52 gt Q ly S OOOO00 TE amp Q 7 N 060000 7 JB Operator panel codes Load media Light sequence e Continue On e Load Paper On What this light sequence means The printer is out of media or the media did not feed properly What you can do e Load media into tray 1 and press Continue lt b to resume printing e Check that the media is loaded correctly in tray 1 e Press Cancel to cancel the print job Load manual feeder Light sequence e Continue On e Load Paper Blink What this light sequence means The printer prompts y
60. ou to load a single sheet of media in the manual feed What you can do e Load media with the side to be printed facing up into the manual feed e Press Continue to resume printing e Press and hold Cancel to reset the printer 53 Q 7 N OOO O00 TE amp Q ly LS J E an Operator panel codes Print side two of a duplex job Light sequence e Continue Blink e Load Paper On What this light sequence means Print the other side of your duplex print job What you can do e Reinsert your print job in tray 1 using the instructions in the driver pop up menu to orient the pages correctly Press Continue 4 to resume printing e Press and hold Cancel to reset the printer Toner low Light sequence e Toner Low Replace PC Kit On What this light sequence means The printer is ready to receive and process data In addition the toner in the toner cartridge is getting low What you can do e Press Continue lt gt to print the menu settings page for a list of current printer settings e Remove the toner cartridge and shake it to extend the life of the cartridge e Replace the toner cartridge See How to change a toner cartridge on page 78 for help e Press and hold Cancel VY to reset the printer Note This light will not come on if the starter toner cartridge is installed 54 O QO O O O Q OO080 0 ly S 7 J i ly S 7 JB
61. puooojoud eoe dau gt Blinking v1 Az lt gt I ddd EE FO eRT Bulusem djl ty JOONDUOCDOJOUd ejes ee E Continue Ready Replace PC Kit Load Paper Paper Jam gt S D e gt LO gt LO o O A Common light sequences continued uonipuoo JO ULd 46 Understanding the operator panel lights Secondary errors e When the Error and Continue lt b lights are both on a secondary error has occurred e When the Paper Jam V and Continue lt b lights are both on a paper jam secondary error has occurred Press and release Continue twice quickly to display the secondary error code light sequence The following table shows what these light sequences mean and where to go for help 47 Understanding the operator panel lights Secondary Error codes N 7 lt gt Yt Ic Blinking Empty Off 7 as I Paper jam codes Paper jams as a printed Insufficient printer memory Insufficient collation area the tray into the printer job exits the printer o o O o D o D T gt Printer condition Paper jam at the input sensor Paper jam in the manual feeder Paper jams as it exits Paper jam in Tray 1 Paper jam in Tray 2 Continue iti Ready Xe Toner Low Replace PC Kit Load Paper A Paper Jam E Error Paper jams at the input sensor can be either after the paper leaves
62. r to protect the tray while it is extended 1 Press down on the latch at the back of the tray 2 Expand the tray until the extender locks into place 24 How to load the 250 sheet tray Attaching the dust cover The dust cover helps protect the paper tray from the environment as well as keep the tray from being knocked out of position while it is extended Attach the dust cover to the back of the printer by aligning the tabs on the cover to the holes on the printer and snap the cover into place 25 How to load the manual feeder How to load the manual feeder The manual feeder is located at the front of your printer and can only feed one sheet of print media at a time You can use the manual feeder to make quick runs of paper types or sizes that are not currently loaded in the paper tray For information on acceptable print media to use in the manual feeder see What types of print media can be loaded on page 16 Using only the specified print media helps prevent paper jams and print quality problems Note We recommend that you send your print job to the printer prior to loading the manual feeder See How to manually feed a print job on page 31 for more information To load the manual feeder 1 Place a sheet of the selected print media print side facing up at the center of the manual feeder but only to the point where its leading edge can contact the paper guides Otherwise the printer will engage the pr
63. re you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at http support lexmark com Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by e Modification or unauthorized attachments e Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance e Unsuitable physical or operating environment e Maintenance by anyone other than Lexmark or a Lexmark authorized servicer e Operation of a product beyond the limit of its duty cycle e Use of printing media outside of Lexmark specifications e Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Statement of Limited Warranty e Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPL
64. review gt BSD License and Warranty statements gt GNU General Public License gt Open Source License Notices 2 Safety information The Lexmark modified third party software covered by these third party licenses is free software you can redistribute it and or modify it under the terms of the licenses referenced above These licenses do not provide you any rights to the Lexmark copyrighted software in this printer Since the third party licensed software the Lexmark modifications are based on is supplied explicitly without warranty use of the Lexmark modified version is similarly provided without warranty See the warranty disclaimers in the referenced licenses for additional details To obtain source code files for the Lexmark modified GNU licensed software launch the drivers CD that shipped with your printer and click Contact Lexmark Safety information e Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible CAUTION Do not set up this product or make any electrical or cabling connections such as the power cord or telephone during a lightning storm e Refer service or repairs other than those described in the operating instructions to a professional service person e This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obviou
65. rint to help you evaluate print quality e A text page with printer information cartridge information current margin settings and a graphic Two pages with graphics 72 Software tasks B07 How to print the menu settings page To print the menu settings page and network setup page press the Continue lt b button from the Ready state e On the menu settings page Verify that the options you installed are correctly listed under Installed Features If an option is not listed under Installed Features turn off the printer unplug the power cord and reinstall the option Verify the amount of memory installed is correctly listed under Printer Information Verify that the paper trays are configured for the sizes and types of paper you loaded How to print a test page Windows 1 Click Start Settings Printers 2 Select your printer 3 Click File gt Properties 4 Click Print Test Page 73 Using the Local Printer Setup Utility Using the Local Printer Setup Utility The Local Printer Setup Utility located on the drivers CD lets you change printer settings not available from your printer driver for example activating Alarm Control if you want the printer to sound an alarm when it needs attention Click View Documentation on the drivers CD for instructions on installing and using the Local Printer Setup Utility on your computer You can change the following settings using the Local Pr
66. rk is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you This warranty gives you specific legal rights You may also have other rights which vary from state to state SEAME e RR RRRRORRT 2 perele inis ERR m w 2 LicenSiNg NOCE qM NITET Mm 2 Safety information EE 3 LA MOUCE c M Y 3 The United Kingdom Telecommunications Act 1984 eeeseseeeeeeeneeeen 3 CONVENON ausis sted ormncieseanctie E Enn ND UM ean
67. s Lexmark is not responsible for the use of other replacement parts Your product uses a laser CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure e Your product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770 795 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS G 1234 J 100003 for the indirect connections to the public telecommunications systems in the United Kingdom Conventions Note A note identifies somethi
68. s 38 Paper jam at the input Windows 12 sensor 62 Paper jam in the manual feeder 62 Paper jam in Tray 1 64 Paper jams as a printed job exits the tray 63 Paper jams as it exits the tray into the printer 63 PPDS font error 66 Short paper 67 service error lights 59 Setup menu 71 storing paper 20 supplies 20 75 supplies conserving 75 ordering 75 recycling 81 storing 20 75 system board accessing 41 T test page 73 toner cartridge changing 78 error 56 light sequences 77 ordering 75 recycling 81 toner level 76 Toner Low light 54 transparencies 18 tray extending 24 troubleshooting 85 print quality 87 U UNIX 14 USB menu 72 Utilities menu 72 96
69. service Change Paper Texture from Normal to Smooth or Rough Change Paper Weight from Plain to CardStock or other appropriate weight Replace the fuser Select a different Toner Darkness setting from the printer driver before sending the job to print Replace the toner cartridge Print quality problems Symptom Uneven print density Ghost Images The toner cartridge is defective The Form Type setting in the printer driver is set incorrectly Toner level is low in the toner cartridge Solution Replace the toner cartridge Make sure the Form Type setting is correct for the paper or specialty media you are using Replace the toner cartridge Uneven N Remove and then reinsert the toner cartridge The toner cartridge is not properly installed Print d appears on one side of the bs ge Incorrect margins Set the Form Size to A4 The Form Size setting in the printer driver is different than the size paper that is loaded in the tray For example you inserted A4 size paper into the selected tray but did not set the Form Size to A4 Skewed print Print is inappropriately slanted he guides in the selected tray are not in the correct position for the paper size loaded in the tray e The manual feeders guides are not Move the guides in the tray so that they are snug against the sides of the paper Move the manual feeders guides so in the correct position for the paper tha
70. sing Booklet the controls for the Duplex options are unavailable and remain at the last setting used 1 From the computer software application select File Print 2 Click Properties or Options Printer or Setup depending on the application to view the printer driver settings 3 From the Page Layout tab click More Page Layout Options 4 Click Booklet If your print job is large you may want to use the Sheets per Bundle option 5 Select the appropriate binding edge for your print job 6 To print a visible fold mark on the pages select Print fold mark 7 Click OK twice 8 Click OK on the Print window to send the job to print Note Booklet printing is not available on a Macintosh computer 36 How to print a poster How to print a poster The Poster setting lets you print a single image across several pages Once printed you can combine the pages to create one large image O ON OO BW NN From the computer software application select File Print Click Properties or Options Printer or Setup depending on the application to view the printer driver settings From the Page Layout tab click More Page Layout Options Click Poster Select the poster size you want by choosing the number of pages to use in the poster To print crop marks on the pages select Print crop marks Select the amount of overlap you want each page to have Click OK twice Click OK on the Print window to send the job to print Note Pos
71. t they are snug against the sides size loaded in the feeder of the paper Blank pages The toner cartridge is defective or Replace the toner cartridge empty To replace the fuser call a service technician TThis setting can be changed using the Local Printer Setup Utility See Using the Local Printer Setup Utility on page 74 for more information 89 Print quality problems Symptom Cause Solution Solid black pages he toner cartridge is defective Replace the toner cartridge Your printer requires servicing e Call for service Paper curls badly once it prints and The Paper Weight setting is wrong for Change Paper Weight to Smooth exits to the bin the type of paper or specialty media you are using To replace the fuser call a service technician TThis setting can be changed using the Local Printer Setup Utility See Using the Local Printer Setup Utility on page 74 for more information 90 Print quality problems How to clean the printhead lens You can solve some print quality problems by cleaning the printhead lens 1 Turn the printer off 2 Open the front cover by pressing the button on the left side of the printer and lowering the cover 91 Print quality problems Remove the print cartridge assembly out of the printer by pulling on the toner cartridge handle Note Do not press the button on the print cartridge assembly Place the print cartridge assembly on a flat clea
72. t using the handle 3 Unpack the new toner cartridge Note You can use the packing material from the new cartridge to ship the old cartridge back to Lexmark for recycling See Recycling Lexmark products on page 81 for more information 4 Firmly shake the cartridge in all directions to distribute the toner 79 How to change a toner cartridge 5 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go The cartridge clicks into place when correctly installed 6 Close the front cover 80 Recycling Lexmark products Recycling Lexmark products To return Lexmark products to Lexmark for recycling 1 Visit our Web site www lexmark com recycle 2 Follow the instructions on the computer screen 81 How to change a photoconductor kit How to change a photoconductor kit Warning When replacing a photoconductor kit do not leave the toner cartridge or the new photoconductor kit exposed to direct light for an extended period of time Extended light exposure can cause print quality problems 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover 82 How to change a photoconductor kit 2 Pull the print cartridge assembly out of the printer by pulling on the toner cartridge handle Note Do not press the button on the pr
73. ter automatically notifies you before the photoconductor reaches this point When you first receive the Replace photoconductor kit light sequence you should immediately order a new photoconductor kit While the printer may continue to function properly after the photoconductor kit has reached its official end of life approximately 30 000 pages print quality begins to significantly decrease until the photoconductor stops operating at the maximum of 40 000 pages 76 How to know when you need new supplies Recognizing the operator panel light sequences The operator panel displays certain light sequences to let you know when the toner level is low or when it s time to replace the photoconductor kit Printer condition Toner low Photoconductor kit Replace Replace life warning photoconductor photoconductor printer hard stop For more information see page Continue Ready Toner Low Replace PC Kit Load Paper Paper Jam Note The operator panel may also display other light sequences in conjunction with the Toner low and Replace photoconductor kit lights 77 How to change a toner cartridge How to change a toner cartridge 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover 78 How to change a toner cartridge 2 Remove the toner cartridge a Press the button on the base of the print cartridge assembly b Pullthe toner cartridge up and ou
74. ter prining is not available on a Macintosh computer 37 How to print on letterhead How to print on letterhead To print on letterhead make sure the paper is loaded with the proper orientation 1 O N OO BR CQ IN Make sure the letterhead is properly loaded according to the paper source you are using e Tray 1 or 2 Load the letterhead paper with the design side facing down The top edge of the sheet with the logo should be placed at the front of the tray e Manual feeder Load the letterhead paper face up with the top of the sheet entering first Note If you are using the manual feeder first send the job to print then load the letterhead when the printer displays the Load Manual Feeder light sequence see How to manually feed a print job on page 31 From the computer software application select File Print Click Properties or Options Printer or Setup depending on the application to view the printer driver settings Click the Paper tab Select Letterhead from the Paper type drop down lists Select the appropriate paper size and tray Click OK Click OK on the Print window to send the job to print How to print using an overlay or a watermark Overlays and watermarks are templates that can be defined and then printed as a background on a form before the data from the current job is printed Typical examples of overlays include company logos or letterheads decorative borders and simulated preprinted forms Overl
75. the tray and enters the printer or in the manual feeder 48 Operator panel codes Operator panel codes Below are explanations of what the primary light sequences or codes and secondary error codes mean and what you can do to clear them Primary codes Ready Power Saver Light sequence e Ready On What this light sequence means Q e The printer is ready to receive and process data e The printer is in Power Saver mode What you can do ly S e Send a print job e Press Continue I to print the menu settings pages for a list of current printer settings e Press and hold Cancel Q2 to reset the printer Note If you want to change the Power Saver setting it can only be set from the Local Printer Setup Utility see Using the Local Printer Setup Utility on page 74 ooooe o7 JE 49 Operator panel codes Busy Light sequence e Ready Blink What this light sequence means e The printer is busy receiving and processing data or printing e The printer is printing a directory font list menu settings pages or Print Quality Test Pages What you can do e Busy Wait for the message to cle Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer e Printing a directory a font list menu settings pages or Print Quality Test Pages Wait for the pages to print The Busy message is displayed as the pages print The Ready l
76. ting on both sides of the paper 75 How to know when you need new supplies How to know when you need new supplies The following sections describe ways to determine when new supplies are needed Checking the toner and photoconductor levels You can determine approximately how much toner is left in your cartridge and how full the photoconductor is by printing a menu settings page This helps you decide when you might need to order replacement supplies For help printing a menu settings page see How to print the menu settings page on page 73 The Toner low light sequence see page 54 is displayed when the toner cartridge is nearly empty You can still print for a short time while this sequence is displayed but print quality begins to decrease as the toner level decreases Note The Toner low light sequence does not appear if the 1500 page starter print cartridge is installed When the toner light sequence appears or when you experience faded print remove the toner cartridge Firmly shake it side to side and front to back several times to redistribute the toner and reinsert it Repeat this procedure multiple times If the print remains faded replace the toner cartridge To ensure print quality and to avoid damage to the printer the printer stops operating after the photoconductor has reached a maximum of 40 000 pages See Replace photoconductor printer hard stop on page 77 for the light sequence associated with this stop The prin
77. to manually feed a print job The manual feeder is located at the front of the printer and can only feed one sheet of print media at a time For information on acceptable print media to use in the manual feeder see What types of print media can be loaded on page 16 When using the manual feeder send the print job to the printer before loading the print media When the printer is ready it will display the Load Manual Feeder light sequence at which point you should load the media To manually feed a print job From the computer software application select File Print Click Properties or Options Printer or Setup depending on the application to view the printer driver settings Click the Paper tab Select the appropriate Paper size and type Click OK 1 2 3 4 Select Manual paper from the Paper tray drop down list 5 6 7 Click OK on the Print window to send the job to print The printer displays the Load Manual Feeder light sequence gt Q ly S OOx OooO 7o E 8 Place a sheet of the selected print media print side facing up at the center of the manual feeder but only to the point where its leading edge can contact the paper guides 31 How to manually feed a print job e Hold transparencies by the edges and avoid touching the print side Oil from your fingers can affect print quality e Insert envelopes with the flap side face down and with the stamp area as shown e Load letterhead face
78. und pressure dBA 502 451 1 000 Printing 30 451 1 000 ENERGY STAR The EPA ENERGY STAR Office Equipment program is a partnership effort with office equipment manufacturers to promote the introduction of energy efficient products and to reduce air pollution caused by power generation Companies participating in this program introduce products that power down when they are not being used This feature will cut the energy used by up to 50 percent Lexmark is proud to be a participant in this program As an ENERGY STAR Partner Lexmark International Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR WEEE If this symbol appears on your product the accompanying statement is applicable The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Printer energy consumption The following table documents the power consumption characteristics of the printer Mode Description Power consumption Printer is generating Printing hard copy output 420 W Printer is waiting for Ready a print job 80 W Power Printer is in energy Saver saving mode 7W Printer is plugged into a wall outlet but switch is t
79. up with the top of the sheet first e f you experience problems with paper feed turn the paper over 9 Adjust the paper guides to the print media width 10 Hold both sides of the print media close to the manual feeder and push it into the printer until it automatically engages There is a brief pause between the time the printer engages the print media and when it feeds into the printer Warning Do not force the print media into the feeder Forcing the media causes jams 32 How to print on both sides of the paper manual duplex How to print on both sides of the paper manual duplex Printing on both sides of the paper reduces printing costs Although you can use Tray 1 or the 550 sheet tray to print the first side of the duplex job only use Tray 1 to print the second side You can choose how you want your job duplexed Long Edge or Short Edge e Long Edge means pages are bound along the long edge of the page left edge for portrait top edge for landscape Landscape Portrait Back of sheet next sheet next sheet e Short Edge means pages are bound along the short edge of the page Portrait Back of sheet Landscape Back of sheet Front of sheet To manually duplex a print job From the computers software application select File Print Click Properties or Options Printer or Setup depending on the application to view the printer driver settings From the Page Layout tab sel
80. urned off Statement of Limited Warranty The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Power Saver This printer is designed with an energy saving mode called Power Saver The Power Saver Mode is equivalent to the EPA Sleep Mode The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity The Power Saver Mode is automatically engaged after this printer is not used for a specified period of time called the Power Saver Timeout The factory default Power Saver Timeout is 30 minutes for the Lexmark E238 By Using the Local Printer Setup Utility the Power Saver Timeout can be modified between 1 minute and 240 minutes Setting the Power Saver Timeout to a low value reduces energy consumption but may increase the response time of the printer Setting the Power Saver Timeout to a high value maintains a fast response but uses more energy If the Power Saver Mode is affecting the effective use of this printer this mode can be disabled from the Local Printer Setup Utility see page 74 Total energy usage It is sometimes helpful to calculate the total printer energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the printer spends in each mode in order to calculate energy usage The total pri
81. y with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the limits of EN 55022 safety requirements of EN 60950 radio spectrum requirements of ETSI EN 300 330 1 and ETSI EN 300 330 2 and the EMC requirements of EN 55024 ETSI EN 301 489 1 and ETSI EN 301 489 3 Japanese VCCI notice If this symbol appears on your product the accompanying statement is applicable TOREJ TERES IE SETS E E SABER E VCCINOBEIX ROQ22ABIfSRixKaSxEBCS TORE RERACHATSC C AWELTHIETA CORBMIVAPTFLEV ALY BIC ALTEA SNE VBE SHOT OEMBHVET FNS AAS II GE gt TIELUYMYRUAELTCESLY Korean MIC statement Cnc o AAS AASLS AAMACSSS s 727 eA 7A AY dz 22 REJJAN yee 2 aud This equipment has undergone EMC registration as a household product It can be used in any area including a residential area If this symbol appears on your product the accompanying statement is applicable Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 1 meter average so

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