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Lenovo 9964 Personal Computer User Manual

1. Lexmark Software Updates Download and install the latest printer software Visit the Lexmark Web site Lexmark Online Order Supplies Online Order ink or supplies Printer Registration Register your printer Visit Lexmark SmartSolutions Visit the SmartSolutions Web site Choose your custom solutions y Note Your printer may not come with these Web Links depending on the features of the printer that you purchased Using the printer software 24 Finding and installing optional software For Windows users 1 Click ue or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Support gt Online support 4 From the Web site select your printer and then download the driver 5 Install additional or optional software For Macintosh users 1 From the Finder navigate to Applications select your printer folder Web Links Lexmark Software Updates 2 From the Web site select your printer and then download the driver 3 Install additional or optional software Updating the printer software For Windows users 1 Click ue or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select your printer and then click Product Update 4 Follow the instructions on the computer screen For Macintosh users 1 From the Finder navigat
2. Norsk Lexmark International Inc erklaerer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc o wiadcza ze niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostatymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s ALexmark International Inc declara que este este produto est conforme com os requisitos essenciais e outras disposi es da Diretiva 1999 5 CE Slovensky Lexmark International Inc t mto vyhlasuje Ze tento produkt spi a z kladn po iadavky a v etky prisluSn ustanovenia smernice 1999 5 ES Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt st r i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG Statement of Limited Warranty Lexmark Pro5500 Series Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Rema
3. The latest supplemental information updates and online technical support Troubleshooting hints and tips Frequently asked questions Documentation Driver downloads Live chat support E mail support A Lexmark Support Web site http support lexmark com Note Select your region and then select your product to view the appropriate support site Record the following information located on the store receipt and the back of the printer and have it ready when you contact support so that they may serve you faster e MAC address number e Serial number Date purchased Store where purchased About your printer 10 What are you looking for Find it here Telephone support In the US call us at 1 800 395 4039 Monday Friday 9 00 AM 9 00 PM ET Saturday 12 00 noon 6 00 PM ET Support telephone numbers and hours of operation for your region or country can be found on the Support Web site http support lexmark com or on the printed warranty that came with your printer Warranty information n the US See the Statement of Limited Warranty included with this printer or at http support lexmark com n other countries or regions See the printed warranty that came with your printer M Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Understanding t
4. b Click Advanced or Configure C Click TCP IP The Router entry is typically the access point 2 Type your user name and password when prompted and then click OK 3 Inthe Wireless settings section look for the SSID 4 Write down the SSID security type and the WEP key WPA passphrase if shown Notes Make sure you copy the network information down exactly including any capital letters Store the SSID and the WEP key or WPA passphrase in a safe place for future reference IMAKE SURE YOUR OPERATING SYSTEM IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer supports wireless printing only through AirPort base stations for Mac OS X version 10 5 or later Troubleshooting 170 Wireless print server not installed You may see a message during installation indicating that the printer does not have a wireless print server installed If you are sure the printer is capable of wireless printing try the following CHECK POWER Make sure the light is on Communication not available message appears when printing wirelessly Try one or more of the following MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled then you may see the Communication not available message on your computer screen when you attempt to print wirelessly This can occur if the laptop hard drive has powered down If you see this message then wa
5. Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggestions Notices 179 The manufacturer is not respons
6. These are possible solutions if paper or specialty media misfeeds or skews or if multiple sheets feed or stick together Try one or more of the following CHECK PAPER CONDITION Use only new unwrinkled paper CHECK PAPER LOADING Load a smaller amount of paper into the printer Load paper with the print side facedown If you are not sure which side is the printable side see the instructions that came with the paper e Check the loading instructions for your paper or specialty media REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Troubleshooting Print troubleshooting e Poor quality at the edges of the page on page 154 e Streaks or lines on printed image on page 155 e Print speed is slow on page 155 Computer slows down when printing on page 156 Poor quality at the edges of the page If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature use these minimum print margin settings Left and right margins 6 35 mm 0 25 in for letter size paper 3 37 mm 0 133 in for all paper sizes except letter Top margin 1 7 mm 0 067 in Bottom margin 12 7 mm 0 5 in SELECT THE BORDERLESS PRINT FEATURE For Windows users 1 With a photo open click File Print 2 Click Properties Preferences Options or Setup 3 Navi
7. e Touch Continue to clear the message e Turn the printer off and then back on to reset the printer Unable to Retrieve the Solution Try one or more of the following e Make sure your printer and computer are each connected to the Internet through an Ethernet or wireless connection Make sure your printer is securely connected to the host computer print server or other network access point e Touch OK to clear the message Unrecoverable Fax Error Turn the printer off and then back on and then resend the fax Unrecoverable Scan Error Try one or more of the following Restart your printer Update your printer firmware USB Device Not Supported Remove the unrecognized USB device and replace it with a supported device Troubleshooting 151 USB Hub Not Supported Remove the unrecognized USB hub Clearing paper jams Paper jam in the printer on page 151 e Paper jam in the duplex unit on page 151 e Paper jam in the ADF select models only on page 152 Paper or specialty media misfeeds on page 153 Paper jam in the printer Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams 1 Check the paper tray exit bin or jam clearance area for any jammed paper Notes e For select models that support a second tray make sure you also check the second tray e lfthe paper tray was removed then make sure you do not replace the tray until
8. Alica Midde oet Cental Lantern Europe Won EU OIS Asia Padte 1 Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refilling or recycling Available only on the Lexmark Web site at www lexmark com Notes To get more ink order high yield ink cartridges Depending on your country or region you may get the ink cartridges individually or in packs e You can order a mix of standard ink cartridges and high yield ink cartridges depending on your needs e For page yield information visit www lexmark com yields The cartridges used for printing documents can also be used for printing photos For best results use only genuine Lexmark ink cartridges Using genuine Lexmark ink cartridges Lexmark printers ink cartridges and photo paper are designed to perform together for superior print quality and our inks are formulated to work with your printer and help extend the life of your product We recommend that you use only genuine Lexmark ink cartridges Lexmark s warranty does not cover damage caused by non Lexmark ink or ink cartridges Ordering and replacing supplies 14 Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out 1 Turn on your printer 2 Open the ink cartridge access door
9. How can make sure my computer and printer are connected to the same wireless network If the printer is not on the same wireless network as the computer then you will not be able to print wirelessly The SSID of the printer must match the SSID of the computer if the computer is already connected to the wireless network For Windows users 1 Obtain the SSID of the network that the computer is connected to a Type the IP address of your access point wireless router in the address field of your Web browser If you do not know the IP address of the access point then do the following 1 Click Ls or click Start and then click Run 2 In the Start Search or Run dialog type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter Check the Wireless Network Connection section The Default Gateway entry is typically the access point The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 b Type the user name and password of the router when prompted C Click OK d Inthe Wireless settings section look for the SSID e Write down the SSID Note Make sure you copy it exactly including any capital letters 2 Obtain the SSID of the network that the printer is connected to a From the printer print a network setup page b Inthe Wireless section look for SSID 3 Compare the SSID of the computer and SSID of the printer If the SSIDs are the same then the computer and the print
10. Use To 1 Left arrow Scroll left 2 Rightarrow Scroll right 3 Accept Save your setting 4 Uparrow Scroll up La 5 Scroll bar Scroll up and down the menu list 1 6 Down arrow Scroll down Using the printer control panel buttons and menus 19 Tips Use your fingers to navigate the screen The touch screen does not work if you use other tools or devices to navigate e Drag the scroll bar or touch the arrows until the menu or setting that you want appears on the display e Flick the screen by dragging your finger up or down the screen and then lifting your finger off the screen To navigate to the next or previous screen flick sideways It will have the same effect as selecting the left or right arrow e To confirm a setting or select a menu or item touch it e f necessary touch OK or Accept after making a selection or changing a setting Note All the instructions in this guide start from the home screen If you are not on the home screen then touch gt m For example to navigate to Paper Type and select the default paper type setting 1 Touch gt Paper Setup gt Paper Type Note For select printer models with two paper trays installed touch P select the paper tray and then touch Paper Setup gt Paper Type 2 Scroll up or down using the scroll bar or arrows or by flicking the screen up or down to view the list of paper types 3 Select a paper type setting by touching it and then touch Accept
11. il vous est recommand de brancher un parasurtenseur dans Notices 184 la prise de courant laquelle l quipement est connect Utilisez un parasurtenseur r pondant des caract ristiques nominales satisfaisantes et certifi par le laboratoire d assureurs UL Underwriter s Laboratories un autre laboratoire agr de type NRTL Nationally Recognized Testing Laboratory ou un organisme de certification agr dans votre r gion ou pays Ceci pr vient tout endommagement de l quipement caus par les orages et autres surtensions lectriques Cet quipement utilise des prises de t l phone CA11A Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment shall not be set up to make automatic calls to the Telecom s 111 Emergency Service This equipment may not provide for the effective hand over of a call to another device connected to t
12. pour toute installation car ces impulsions existent sur toutes les lignes t l phoniques suisses Verwendung dieses Produkts in der Schweiz F r dieses Produkt muss ein schweizerischer Billing Tone Filter zur Z hlzeichen bertragung Lexmark Teilenummer 14B5109 oder 80D1877 f r jede Leitung installiert werden ber die in der Schweiz Zeitsteuertakte bertragen werden Die Verwendung des Filters ist obligatorisch da in allen analogen Telefonleitungen in der Schweiz Zeitsteuertakte vorhanden sind Notices 185 Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero codice Lexmark 14B5109 o 80D1877 da installare su tutte le linee che ricevono impulsi remoti in Svizzera E necessario utilizzare il filtro poich gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera Notice to Users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representativ
13. type control printers 3 Press Enter or click OK b Right click the name of your printer C Click Properties or Printer properties d Click Ports Add Port Local Port New Port e Typethe Universal Naming Convention UNC Port Name which consists of the server name and the distinctive printer name that was specified in step 2 on page 114 The name should be in the form server printer f Click OK g Click Close on the Printer Ports dialog h Make sure the new port is selected on the Ports tab and then click Apply i Click OK Sharing a printer in a Macintosh environment 1 From the Finder choose Help Mac Help 2 In the Search field type sharing the printer on a network and then press return 3 Select only one of the following Sharing your printer with Mac OS X users Let other Macintosh computers on the network that use Mac OS X version 10 4 or later use any printer connected to your Macintosh computer e Sharing your printer with Windows users Let Windows computers on the network use any printer connected to your Macintosh computer 4 Follow the instructions on the computer screen Note Windows users should see the Windows documentation for information on adding a network printer connected to a Macintosh computer Networking 115 Networking FAQ What is Wi Fi Protected Setup Wi Fi Protected Setup WPS is a simple and secure configuration that allows you to establish a wireless home network and
14. you may also have phone books of the mail clients installed on your computer such as Microsoft Outlook 7 Click OK For Macintosh users 1 From the Finder navigate to Applications select your printer folder 2 Double click Printer Settings 3 Click the Contacts tab To add contacts click the Individuals tab To add fax groups click the Groups tab 4 Click f to open the Address Book Note To add contacts you need to import contacts from the Address Book on your Macintosh computer If the contact is not in the Mac Address Book then first add the contact to the address book and then import it 5 From the Address Book click and drag the contacts that you want to add to the Contacts list For more information click Help or 3 to view the help information for the fax software Sending faxes ADF Scanner glass Use the scanner glass for single pages small items such Use the ADF for multiple page documents as postcards or photos transparencies photo paper or thin media such as magazine clippings Note The ADF is available only in select printer models If you purchased a printer without an ADF then load original documents or photos on the scanner glass Faxing 89 Tips for sending faxes Make sure the printer is on and connected to a working telephone DSL or VoIP line The line is working if you hear a dial tone Make sure the paper exit tray is fully extended and the tray e
15. 10 10 10 10 04 9 10 and 9 04 Red Hat Enterprise Linux WS 6 WS 5 and WS 4 e Red Flag Linux Desktop 6 0 e SUSE Linux Enterprise Server 11 and 10 e SUSE Linux Enterprise Desktop 11 and 10 e Linux openSUSE 12 1 11 4 11 3 and 11 2 e Linpus Linux Desktop 9 6 Fedora 16 and 14 Debian GNU Linux 6 0 and 5 0 The printer driver for this operating system is available only at http support lexmark com Note Information on additional operating system versions that are compatible with the printer may be available on our Web site Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD all the necessary software was installed You may have chosen to install some additional programs The following table provides an overview of various software programs and what they can help you do If you did not install these additional programs during initial installation then reinsert the installation software CD run the installation software and then click Advanced Options Install Additional Software Using the printer software Printer software Use the Lexmark Printer Home referred to as Printer Home 22 Launch applications or programs Scan or e mail a photo or document Edit scanned documents Scan documents to PDF Adjust settings for the printer Order supplies Maintain ink cartridges Register t
16. 107 Configuring Wi Fi Protected Setup manually Note Make sure your access point wireless router is Wi Fi Protected Setup WPS certified For more information see the User s Guide If your printer or device has not yet been configured for wireless connection and you want to configure it using WPS then push the WPS button on the wireless router Wait for the printer control panel to display a message to begin WPS configuration There might be a short delay before the message appears If nothing happens after 30 seconds then do one of the following Use THE Push BurroN CONFIGURATION PBC merHoD 1 From the printer control panel navigate to gt Network Setup gt Wireless Networking gt Wi Fi Protected Setup gt Push Button Method 2 Follow the instructions on the printer display Use THE PERSONAL IDENTIFICATION NumbBER PIN merHoD 1 From the printer control panel navigate to gt Network Setup gt Wireless Networking gt Wi Fi Protected Setup gt PIN Method 2 Follow the instructions on the printer display Configuring security Simple wireless networks require WEP keys or a WPA WPA2 preshared key passphrase or may not have any security at all More advanced wireless network security can require one or more certificates and an authentication server If the network requires a certificate and you do not have it then fill out the certificate request form provided within the Wireless Setup Utility and follow the procedure
17. CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer Troubleshooting 139 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with e amp Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges For more information see Replacing ink cartridges on page 14 The cartridges should click firmly into their matching color slots Load plain unmarked paper From the home screen touch g s gt More Options gt Deep Clean Printhead Select an option and then wait until the printer is ready u A U N From the home screen touch g s gt More Options gt Align Printer An alignment page prints Note Do not remove the alignment page until printing is finished Printer is busy or does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER IS NOT IN SLEEP MODE If the power light is blinking on and off slowly then the printer is in S
18. Exactly 10 or 26 hexadecimal characters WEP or Exactly 5 or 13 ASCII characters Exactly 64 hexadecimal characters WPA or WPA2 or From 8 to 63 ASCII characters V Notes Hexadecimal characters are A F a f and 0 9 Networking 117 ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WPA WPA2 preshared key passphrase are case sensitive e View the security settings on the access point 1 Open a Web browser Type the IP address of the access point in the address field and then press Enter Notes To obtain the IP address of the access point see the documentation that came with it or contact your system support person f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Enter the user name and password for the access point when prompted Note The WEP key or WPA WPA2 preshared key passphrase is not the same as the password for the access point The password lets you access the access point settings The WEP key or WPA WPA2 preshared key passphrase allows printers and computers to join your wireless network 3 Look for the WEP key or WPA WPA2 preshared key passphrase How are home networks configured For desktop computers laptops and printers to communicate with each other over a network they must be connected by cables and or have wireless network adapters built in or installed in them There are many diffe
19. If you want to continue printing while connected to a VPN then connect the printer to the computer using a USB cable For more information see the User s Guide Wireless troubleshooting Resetting the wireless settings to factory defaults on page 166 e Cannot print over wireless network on page 166 e Wireless print server not installed on page 170 e Communication not available message appears when printing wirelessly on page 170 e Resolving intermittent wireless communications issues on page 172 Resetting the wireless settings to factory defaults From the home screen navigate to gt Network Setup gt Reset Network Settings gt Yes To verify print a network setup page and then check the wireless settings Cannot print over wireless network If you encountered problems while installing or if your printer does not appear in the printers folder or as a printer option when sending a print job then you can try uninstalling and reinstalling the software Before you reinstall the software check the troubleshooting checklist and then do the following TURN THE ACCESS POINT WIRELESS ROUTER OFF AND THEN BACK ON Wait one minute for the printer and computer to reestablish the connection This can sometimes refresh network connections and resolve connectivity issues DiscoNNECT FROM VPN session When you are connected to another network through a VPN connection you will not be able to access the prin
20. Note You will need a USB cable to complete the configuration Selecting a printer 1 Open the printers folder a Click ue or Start b Inthe Start Search or Run box type control printers C Press Enter or click OK 2 Right click the printer you want to use Network or USB 3 Select Set as Default Printer from the menu 4 Close the Printers or Printers and Faxes window Switching between USB Ethernet and wireless connections Macintosh only You can change the way you access your printer depending on your needs The following procedures assume that you have configured your printer for one type of connection and that the drivers are installed on the computer See related topics on troubleshooting specific connection types if you encounter difficulties during configuration Note The printer supports one active local connection USB and one active network connection Ethernet or wireless at a time It is not possible to connect to both Ethernet and wireless at the same time Using the printer wirelessly Select the connection type that describes how you currently access your printer Networking 112 If the printer is currently set up locally using USB connection 1 Close all open applications 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click Lexmark Extras gt Lexmark Setup Assistant 4 Follow the instructions on th
21. Paper Loaded Continue to clear the message and continue printing e Press X to cancel the current job Load Paper Source with Custom String Try one or more of the following e Load the specified paper in the tray Touch Paper Loaded Continue to clear the message and continue printing e Press x to cancel the current job Load Paper Source with Size Paper Try one or more of the following e Load the specified paper in the tray e Touch Paper Loaded Continue to clear the message and continue printing e Press X to cancel the current job Load Paper Source with Size Type Paper Try one or more of the following e Load the specified paper in the tray Touch Paper Loaded Continue to clear the message and continue printing e Press x to cancel the current job Troubleshooting 147 Memory Device Access Error Try one or more of the following Remove the memory device and then reinsert it into the card slot or USB port Touch OK to clear the message Network x Software Error x is the number of the network connection Try one or more of the following Touch Continue to clear the message Turn the printer off and then back on to reset the printer No Answer Try one or more of the following Verify the fax number and then resend the fax Schedule to send the fax at a later time No E mail Address The e mail contact or at least one member of the group you selected does
22. RR er OR at e e E Re Fea heen ERR dd 85 Creating a CONTACT list oe e a sa bet ales ER ERR VATERS ta TRATEN NER AE ah ta didas 87 Sendihg faxes ec eret e EE ee ERR d ede prise ert Dein dub Ree net x aeree dotem a 88 Receiving Taxes uotis det dec en Reis e A A edis 90 Faxing FAQ oe ren Ad ii 91 alza edi ite C S SBRRRES sm Installing the printer on a wireless Network cccccoococonnnnnnnonnnnononnnnncnnnnnonononnnnnnnnnonnnnnonnnnnnnnoncnnononnnnos 98 Advanced wireless setup eiecit en tatione gene Haee de ehe EAE eR eaa ote ae Pane deducdesedeasseddaceseacdes 106 Installing the printer on an Ethernet network cccccccccseseccceceeeeeeeceeeeceseceeeceeceeeqenaeeceeeeeseaeeeseeseeeaeees 108 Performing network management taskS csessssccccccccssessssnsnseceeceescesessnsnseeeeceeeessesensnseseeseeseessessennaees 109 Networking FAQ 64 ek eite ee neon a P AA FAEERE Te PEOR a edes 115 Using the Embedded Web Server s caked AE O Y Accessing the Embedded Web Servel ccsssssccccscesssesssnsneceeeceecssssssenneseeecesesesesessaeeseeecesseesssasaneseesess 128 Understanding the home page essen nennen nennen nnnm nnne nenne nnn nns as inse n nnne a n enean 128 Customizing printer settings leeeseseseeeeeee eese TIn eene enne TEPAK EETTINEN eee EAEn E entree 129 Contents 5 Using SMaPrtSOIUtIONS cccccccccccccccccccccccccccccccccccccccccccccccccccccecccccccccccccccccseeL DL Wha
23. Select a two sided copying option and then touch Accept e 2 Sided to 1 Sided Make single sided copies of the two sided document e 2 Sided to 2 Sided Make two sided copies like the original document If you want to specify the page orientation and layout of the original document and the copy then touch Advanced Notes For long edged binding pages are bound along the long edge of the page left edge for portrait orientation and top edge for landscape orientation For short edged binding pages are bound along the short edge of the page top edge for portrait orientation and left edge for landscape orientation 4 Press lt gt 5 Follow the instructions on the display Enlarging or reducing images 1 Load the original document 2 From the home screen touch Copy More Options Scale 3 Select a scale setting and then touch Accept Notes f you select Fit To Page then the printer scales the document or photo proportionately to fit a single page f you select Custom 96 then specify the scale setting from 2596 to 40096 4 Press lt gt Adjusting copy quality 1 Load the original document 2 From the home screen navigate to Copy More Options Quality 3 Set the copy quality and then touch Accept 4 From the Copy Options screen navigate to Content select the content type that describes the original document Accept 5 From the Content Source screen select an option that descri
24. Smart Solutions Fax Memory Device Copy Access the copy menu and make copies jl Scan Access the scan menu and scan documents Fax Access the fax menu and send faxes Memory Device View select or print photos and documents Note This icon appears when you return to the home screen while a memory card or flash ra a drive is connected to the printer This icon does not appear if a PictBridge enabled camera is connected to the printer while a memory card is in the card slot PictBridge View select or print photos on a PictBridge enabled camera Pl Notes ie This icon appears when you return to the home screen while a PictBridge enabled camera is connected to the printer even when a memory device is also in the card slot Tochange the default print settings touch More Options on the printer control panel SmartSolutions a Y Access the SmartSolutions menu Ink levels icon e View the current ink levels of the installed cartridges e Access cartridge maintenance and information functions Using the printer control panel buttons and menus Touch aie 7 Setup icon Access the setup menu and change printer settings 8 Network indicator Check the network connection status of your printer and access the network settings Navigating menus using the touch screen 1 2 4 J ect Photos A Layout 6o 10 La
25. Tray Removed 147 paper recommended brands types and sizes 34 partial document or photo scans 157 parts diagram 10 password 116 pausing print job 52 PDF creating from scan 66 PEAP 107 108 Personal Identification Number method using 107 phone book setting up 87 phone book e mail setting up 70 Phone Connected to Incorrect Jack 147 Phone Line Busy 148 Phone Line Error 148 Phone Line Not Connected 148 phone plug 81 phone splitter 78 photo cards loading 31 photo paper loading 30 photos printing using printer control panel 46 scanning to e mail 72 PictBridge and USB port location 11 PictBridge enabled camera connecting 47 PIN setting for security 20 poor quality at the edges of page 154 poor scanned image quality 157 postcards loading 31 power supply port location 12 print job canceling 53 pausing 52 resuming 52 Index print order changing 40 print queue creating 50 finding 50 Print Settings customize printer settings using 129 print speed is slow 155 print troubleshooting cannot delete documents from print queue 140 computer slows down when printing 156 poor quality at the edges of page 154 printed page has ink smears or smudges 155 slow print speed 155 streaks or lines on printed image 155 printed page has ink smears or smudges 155 printer moving 135 selecting a location 12 sharing 113 sharing in Windows 113 printer control panel buttons and icons 16 cleaning 134 location 11 printer does no
26. Warning Potential Damage Do not extend the ink cartridge access door beyond 90 degrees when opening to prevent it from breaking 3 Press the release tab and then remove the used ink cartridge or cartridges 4 Insert each ink cartridge until it clicks into place Note Install the new ink cartridges immediately after removing them from the packaging to avoid exposing the ink to air 5 Close the ink cartridge access door Notes e lf Align Printer appears on the printer display then touch Continue or press BY depending on your printer model Ordering and replacing supplies 15 e Do not remove the alignment page until printing is finished Ordering paper and other supplies To order supplies or to locate a dealer near you visit our Web site at www lexmark com Part Number USB cable 1021294 For more information go to www lexmark com Paper Paper size Lexmark Photo Paper e Letter A4 e 4Ax6in el Notes e Availability may vary by country or region For best results when printing photos or other high quality images use Lexmark Photo Paper For more information go to www lexmark com Recycling Lexmark products To return Lexmark products for recycling 1 Visit our Web site at www lexmark com recycle 2 Find the product type you want to recycle and then select your country or region from the list 3 Follow the instructions on the computer screen Note Printer supplies and ha
27. ais Par la pr sente Lexmark International Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak slenska H r me l sir Lexmark International Inc yfir pv a essi vara er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Notices 188 Italiano Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o Lexmark International Inc deklar ka Sis izstradajums atbilst Direktivas 1999 5 EK b tiskajam prasibam un citiem ar to saistitajiem noteikumiem Lietuviu Siuo Lexmark International Inc deklaruoja kad is produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Malti Bil prezenti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal htigijiet essenzjali u ma dispozizzjonijiet ohrajn relevanti li jinsabu fid Direttiva 1999 5 KE Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG
28. card inserted is supported by the printer For more information see Supported memory cards and file types on page 46 The card reader light comes on when a memory card is inserted and blinks when a memory card is being accessed HR Warning Potential Damage Do not touch any cables any network adapter any h connector the memory device or the printer in the areas shown while actively printing reading or writing from the memory device A loss of data can occur The Memory Device screen appears on the display Notes e f the printer does not recognize the memory device then remove and reinsert it e f aflash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is in the card slot then the display prompts you to choose which memory device to use Printing 46 Supported memory cards and file types Memory card File type Secure Digital SD Documents Secure Digital High Capacity SDHC pdf Adobe Portable Document Format Micro Secure Digital with adapter Micro SD Images Mini Secure Digital with adapter Mini SD jpg jpeg jpe Joint Photographic Experts Group MultiMedia Card MMC e tiff tif Tagged Image File Format Reduced Size MultiMedia Card with adapter RS MMC MultiMedia Card mobile with adapter MMCmobile Memory Stick Memory Stick PRO Memory Stick Duo with adapter Memory Stick PRO Duo with adapter xD Picture Car
29. connecting 47 canceling copy job 59 e mail 73 print job 53 scan job 68 Cannot Collate Job 141 cannot delete documents from print queue 140 191 cannot open Embedded Web Server 175 cannot print over wireless network 166 cannot print through USB 140 cannot print to network printer 175 cannot receive faxes 161 cannot run fax software 162 cannot scan to computer over a network 158 cannot send e mail 158 cannot send faxes 160 card reader light location 11 cartridges ink ordering 13 using genuine Lexmark 13 certificate requests 108 Change Paper Source to Custom String 141 Change Paper Source to Custom Type Name 141 Change Paper Source to Size Type Paper 142 Change Paper Source to Size Paper 141 changing default printing mode 51 changing page order 40 changing print order 40 changing Sleep timeout 19 changing wireless settings after installation Macintosh 105 changing wireless settings after installation Windows 105 checking an unresponsive printer 136 checking ink levels 132 checking the dial tone 93 checklist before you troubleshoot 136 fax troubleshooting 159 memory card troubleshooting 162 choosing a splitter faxing 92 cleaning exterior of the printer 133 cleaning printhead nozzles 133 cleaning the printer control panel 134 Index Close Printer 142 Club Internet 104 coated paper loading 30 collating copies 57 color scanning 67 Communication Error 142 Communication not available mess
30. during advanced wireless setup The Wireless Setup Utility does not detect the wireless network SSID for you during advanced wireless setup You must know the following information before configuring the wireless printer settings manually Wireless Mode Check your wireless network type Infrastructure All devices on a wireless network communicate with each other through an access point wireless router Ad Hoc Network devices communicate directly with each other without the use of centralized security or access point Ad hoc mode may be available only in select printer models or operating systems Note Infrastructure is the recommended network configuration because of its faster transfer speeds better security options and ease of configuration Network Name SSID This is the identifying name that distinguishes a network from other networks in the area Channel Auto is selected by default and cannot be changed if the network is configured in infrastructure mode Notes e lfthe network is set up in ad hoc mode then select the channel that other devices in the network are using All devices in an ad hoc network must use the same channel to communicate with each other The printer can communicate on only one wireless network at a time Configuring the printer for an ad hoc wireless network will keep it from working on any other wireless network either ad hoc or infrastructure Authentication Determine if you have an infrastructu
31. e Your wireless network adapter is properly attached to your computer and is working e The ad hoc wireless network that the printer will connect to is available For more information on creating an ad hoc wireless network see the documentation that came with your operating system Notes The recommended way to set up your wireless network is to use an access point This network setup is called infrastructure network f your computer has My WiFi or Wi Fi Direct then you can create direct connections to your wireless printer For more information see the documentation that came with your computer The printer can communicate on only one wireless network at a time Configuring the printer for an ad hoc wireless network will remove it from any other wireless network either ad hoc or infrastructure for which it is configured For Windows users 1 Click ue or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select your printer and then navigate to Printer Home gt Settings gt Wireless setup utility 4 Follow the instructions on the computer screen Note Windows Vista computers may need to be reconnected to the ad hoc network after restarting For Macintosh users 1 Fromthe Applications folder in the Finder or from the Finder desktop double click the printer folder 2 Double click Wireless Setup Assistant 3 Follow the instructions on the computer screen Networking
32. following SELECT A RECOMMENDED PAPER FOR THE PRINT JOB For more information see the section on Using different paper sizes and types in the User s Guide SET THE PAGE DRY TIME VALUE TO EXTENDED Under conditions of high humidity or for certain paper types and brands the normal drying time may not allow the ink to dry completely For more information see Setting the page dry time in the User s Guide Print speed is slow If the Before you troubleshoot checklist does not solve the problem then try one or more of the following SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE IVIANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Troubleshooting 156 MIAXIMIZE COMPUTER PROCESSING SPEED e Close all applications not in use Minimize the number and size of graphics and images in the document ADD MEMORY TO THE COMPUTER Consider upgrading the RAM Computer slows down when printing If the Before you troubleshoot checklist does not solve the problem then try one or more of the following Check THE USB CONNECTION BETWEEN THE PRINTER AND COMPUTER If your computer is connected to the printer through a USB cable then try using a different USB cable REFRESH YOUR NETWORK CONNECTIONS 1 Ifyour computer is connected to an Ethernet or wireless network then turn off the access point wireless router and turn it back on 2 Wait one minute for the
33. network can communicate with each other only if they have unique and valid IP addresses A unique IP address means no two devices on the same network have the same IP address An IP address is a group of four numbers separated by periods An example of an IP address is 123 123 123 123 What is TCP IP Networks are able to function when computers printers and other devices are able to send data to each other either through cables or wireless signals This transfer of data is made possible by sets of data transmission rules called protocols A protocol can be thought of as a language that has rules so that participants can effectively communicate with each other Different types of networks use different protocols but Transmission Control Protocol Internet Protocol TCP IP is the most popular TCP IP is used to send data over the Internet as well as over most corporate and home networks Every device on a network that uses TCP IP must have an IP address IP addresses are essentially unique computer names in a numeric format used to transfer data around a network IP addresses allow TCP IP to confirm requests for and receipt of data by various devices on the network How dol locate IP addresses For Windows users 1 Click o or click Start and then click Run 2 In the Start Search or Run dialog type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by perio
34. of your organization in requesting a certificate for network access The following is a list of supported types of wireless network security and their requirements WEP e WEP key up to four keys may be required e Default WEP Transmit Key if more than one WEP key is configured this specifies which one to use WPA Personal WPA2 Personal or WPA2 Enterprise e Preshared key e Encryption AES or TKIP EAP MD5 MSCHAPv2 or LEAP e RADIUS user name e RADIUS password PEAP e RADIUS user name e RADIUS password e CA certificate Networking 108 EAP TLS e RADIUS user name e CA certificate e Signed certificate EAP TTLS Appropriate inner authentication RADIUS user name RADIUS password CAcertificate Configuring 802 1X Authentication The information to complete is dependent on the 802 1X security mechanism you select Some require user names passwords and or certificates If your network contains multiple access points with different modes of authentication then you can select and configure more than one authentication mechanism 1 From the Configure 802 1X Authentication dialog select an authentication mechanism If you have selected Do this EAP MD5 LEAP or Proceed to the next step MSCHAPv2 PEAP or EAP TTLS Click Install CA Certificate and then type the path to the CA certificate or click Browse to locate the certificate file EAP TLS a Click Install Signed Certificate and then type the pa
35. prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a productin transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances Before you present this product for warranty service remove all cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at http support lexmark com Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service d
36. receive faxes automatically or manually Turn Auto Answer to On or Off e Adjust the ringing volume Set the number of rings This is important if you choose to receive faxes automatically Auto Answer On e Set the distinctive ring If you subscribe to the distinctive ring feature on your telephone line then set the correct pattern for the printer in this menu e Enable fax forwarding e Set a manual answer code This is the code you press to receive faxes manually Set the Caller ID pattern that you want Some countries or regions have multiple patterns e Set the printer to fit incoming faxes into a page when printing e Set the fax footer 2 Sided Faxes e Set the printer to print incoming faxes on both sides of the paper Faxing 86 Dialing and Sending e Set your fax name and fax number Adjust the dialing volume Set the dial method redial time number of redial attempts dialing prefix and fax sending speed Convert sent faxes into modes that receiving fax machines recognize Otherwise such faxes are aborted Enable error correction during transmission Fax Blocking Block unwanted incoming faxes X Configuring fax settings using the fax software Before you begin make sure that e The printer is properly connected to the telephone line The printer is turned on and connected to the computer e The printer is not in Sleep mode If the printer is in Sleep mod
37. request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use Notices 187 within certain voltage limits and on radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Operation is allowed in all EU and EFTA countries but is restricted to indoor use only Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product may be used in the countries indicated in the table below AT BE BG CH CY CZ DE DK EE EL ES Fl FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Cesky Spole nost Lexmark International Inc t m
38. set the initial settings of your printer make your selections using the touch screen The printer restarts automatically after resetting to factory default settings Setting the security PIN of the printer To prevent unauthorized changes in specific menu settings you can set a security PIN for the printer 1 From the home screen navigate to gt Security Setup gt Set Admin PIN 2 Enter your four digit PIN and then touch Accept Note Make sure you remember your security PIN To recover a lost PIN you will need the assistance of customer support 3 Touch Security Setup Lock Settings On Accept Note When Lock Settings is set to On you need to enter the security PIN every time you want to change some printer settings To disable the security PIN set Lock Settings to Off Using the printer software 21 Using the printer software Minimum system requirements The printer software requires up to 500MB of free disk space Supported operating systems e Microsoft Windows 7 SP1 e Microsoft Windows Server 2008 R2 e Microsoft Windows Server 2003 SP2 e Microsoft Windows Vista SP2 e Microsoft Windows XP SP3 e Macintosh Intel OS X version 10 7 0 or later e Macintosh Intel OS X version 10 6 0 or later e Macintosh Intel OS X version 10 5 0 or later e Macintosh Intel OS X version 10 4 4 or later Macintosh PowerPC OS X version 10 5 0 or later e Macintosh PowerPC OS X version 10 4 0 or later e Ubuntu Linux 11
39. sure you copy it exactly including any capital letters 2 Obtain the SSID of the network that the printer is connected to a From the printer print a network setup page b Inthe Wireless section look for SSID 3 Compare the SSID of the computer and SSID of the printer If the SSIDs are the same then the computer and the printer are connected to the same wireless network If the SSIDs are not the same then run the utility again to set up the printer on the wireless network used by the computer Troubleshooting 169 For Macintosh users with an AirPort base station In Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences gt Network gt AirPort or System Preferences gt Network gt Wi Fi The SSID of the network that the computer is connected to is displayed in the Network Name menu 2 Write down the SSID In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications gt Internet Connect gt AirPort The SSID of the network that the computer is connected to is displayed in the Network menu 2 Write down the SSID For Macintosh users with an access point 1 Type the IP address of the access point in the address field of your Web browser and then continue to step 2 If you do not know the IP address of the access point then do the following a From the Apple menu navigate to System Preferences Network AirPort or System Preferences gt Network gt AirPort
40. the USB cable into the USB port of the computer The USB port is marked with e amp Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port Make SURE THE USB PORT is ENABLED IN WiNDOWS 1 Click ae or click Start and then click Run 2 Inthe Start Search or Run box type devmgmt msc 3 Press Enter or click OK The Device Manager opens 4 Click the plus sign beside Universal Serial Bus controllers If USB Host Controller and USB Root Hub are listed then the USB port is enabled For more information see the computer documentation REMOVE AND REINSTALL THE PRINTER SOFTWARE Troubleshooting 141 Understanding printer messages Alignment Problem Try one or more of the following e Load only plain unmarked paper when aligning the cartridges The printer will read any markings on used paper which could cause the alignment error message to appear e Touch Try Again Touch Cancel to clear the message Cannot Collate Job Try one or more of the following Touch Continue to print the pages that were saved in the printer memory and then collate the remainder of the print job Touch Cancel Printing to cancel the current print job Change Paper Source to Custom String Try one or more of the following Select the paper tray with the correct paper size or type e Touch Paper Loaded Continueto continue printing after loading the c
41. them to a computer program application or flash drive for presentation depending on your printer model About your printer Conserving ink Use Quick Print or Draft Mode These modes can be used to print documents using less ink than normal and are recommended for printing documents that are mostly text Use font types and font settings that require less ink Most programs or applications let you adjust the darkness of the colors Use high yield cartridges Inks in high yield cartridges allow you to print more pages Preview print jobs before printing Use the preview features found in Toolbars the Print Preview dialog or the printer display depending on your printer model Recycling Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program To return an ink cartridge go to www lexmark com recycle Follow the instructions to request a postage paid bag Recycle the product packaging Recycle your old printer instead of throwing it away Recycle paper from discarded print jobs Use recycled paper To read the Lexmark Environmental Sustainability Report see www lexmark com environment Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Finding information about the printer Publications What are you looking for Find it here Initial setup instructions Setup documentati
42. then touch Find Ink The Cartridge Finder solution available in the SmartSolutions menu appears Touch OK to clear the message See the User s Guide or visit the Lexmark Support Web site at http support lexmark com for a list of supported ink cartridges Ink Cartridge Unsupported Try one or more of the following Replace the unrecognized ink cartridge with one that is supported by your printer If a Cartridge Finder widget has been downloaded to your printer then touch Find Ink The Cartridge Finder solution available in the SmartSolutions menu appears Touch OK to clear the message See the User s Guide or visit the Lexmark Support Web site at http support lexmark com for a list of supported ink cartridges Troubleshooting 146 Ink Low You may need to replace the specified ink cartridge soon Try one or more of the following f a Cartridge Finder widget has been downloaded to your printer then touch Find Ink The Cartridge Finder solution available in the SmartSolutions menu appears Touch OK to clear the message and continue printing Note Depending on your printer settings you may not be allowed to continue printing until you replace the specified cartridge e See the User s Guide or visit the Lexmark Support Web site at http support lexmark com for a list of supported ink cartridges Load Paper Source with Custom Type Name Try one or more of the following e Load the specified paper in the tray Touch
43. unwanted devices If your network uses MAC address filtering then be sure to add the MAC address of the printer to the list of allowed devices How do I find the MAC address Network devices have a unique hardware identification number to distinguish them from other devices on the network This is called the MAC Media Access Control address Other devices sometimes use a type of MAC address called Universally Administered Address UAA When installing the printer on a network make sure you select the printer with the correct MAC address The MAC address of the internal print server is a series of letters and numbers X MAC XX XX XX XX XX X Notes e A list of MAC addresses can be set on an access point wireless router so that only devices with matching MAC addresses are allowed to operate on the network This is called MAC filtering If MAC filtering is enabled in your Networking 126 access point and you want to add a printer to your network then the MAC address of the printer must be included in the MAC filter list f you are using an AirPort base station then the MAC address may be referred to as AirPort ID and MAC address filtering may be accessed through MAC Address Access Control What is an IP address An IP address is a unique number used by devices such as a wireless printer computer or access point wireless router on an IP network to locate and communicate with each other Devices on an IP
44. wireless network communications Try turning on any potential sources of interference and see if it causes the problem If it does then separate your wireless network from the device CHANGE THE CHANNEL THE ACCESS POINT USES You can sometimes eliminate interference from unknown sources by changing the channel your access point uses to broadcast There are three distinct channels on a router See the documentation that came with your router to determine which three apply Other channels are offered as options but these overlap If the router is configured to use the default settings then change the channel setting to use a different distinct channel If you are not sure how to change the channel then see the documentation that came with your access point CONFIGURE THE ACCESS POINT WITH A UNIQUE SSID Many wireless networks use the SSID that the router was originally configured by the manufacturer to use Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID The printer or computer may attempt to attach to the wrong network although it will appear to be trying to connect to the correct network To avoid this type of interference change the SSID on your access point from the default If you are not sure how to change the SSID then see the documentation that came with your access point Note You must change the SSID on all of the other devices that access your wireless network
45. you know how your printer is connected to the computer to be able to select the correct print queue For Windows users 1 Open the printers folder a Click Lis or click Start and then click Run b Inthe Start Search or Run box type control printers C Press Enter or click OK 2 Find the print queue for your printer Network or USB 3 If the print queue is not in the list then create a new print queue For Macintosh users 1 From the Apple menu navigate to System Preferences Print amp Fax the print queue for your printer 2 If the print queue is not in the list then create a new print queue Creating a print queue For Windows users 1 From the Printer Tasks area click Add a Printer 2 Follow the instructions on the computer screen For more information see the documentation that came with your operating system For Macintosh users 1 From the Print amp Fax area click 2 If necessary click the Default or Default Browser tab Printing 51 3 Select your printer from the list Note Printers connected to the network or locally through a USB cable may have the same default printer name If necessary use the Name field to rename the printer 4 Click Add Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job If you have to manually select your printer then it is not the default printer To set the default printer
46. you want press lt gt to start scanning Scanning a document or photo to e mail 1 Loadan original document or photo 2 Touch Scan gt E mail 3 Select the output file type you want to create 4 Touch an option to enter or select the recipients Enter E mail Address Enter the e mail address manually e Address Book Touch Sort by Name or Sort by Group and then select the contact History Select the name or e mail address from the history list If necessary touch OK or Accept each time you make a selection 5 To enter additional recipients touch Add Recipient and then enter the e mail address name or group you want to add Touch Accept every time you add a recipient Note You can send an e mail to up to 30 recipients 6 Setthe color quality original image size and the other scan options If necessary touch Accept to save each setting E mailing 7 If you want to change the default e mail subject then navigate to Subject gt enter your subject gt Accept 8 If you want to change the default e mail message then navigate to Message enter you message Accept 9 Press lt gt Canceling an e mail To cancel an e mail press x 73 Faxing 74 Faxing A CAUTION POTENTIAL INJURY Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the power supply cord or telephone during a lightning storm Setting u
47. 1 Load the original document 2 From the home screen touch Copy More Options 2 Sided Copies 3 Select a two sided copying option and then touch Accept 1 Sided to 2 Sided Make two sided copies of the one sided document e 2 Sided to 2 Sided Make two sided copies like the original document 4 Press lt gt 5 Follow the instructions on the display Making a duplex copy manually 1 Load the original document 2 From the home screen touch Copy 3 Set the copy options you want If necessary touch Accept each time you make a selection 4 Press lt gt to print on one side of the paper Copying 59 5 Load the next page of the document e f you are copying a one sided document then load the next page e f you are copying a two sided document then flip the original document and then reload it 6 Remove the paper from the exit bin and then reload the paper to print the other side of the document 7 When prompted to use the current settings touch Yes 8 Press lt gt Canceling copy jobs To cancel a copy job press Scanning stops and the printer returns to the previous menu Scanning 60 Scanning Scanner glass p Ly YY LA Use the scanner glass for single pages small items such as postcards or photos transparencies photo paper or Use the ADF for multiple page documents l d thin media such as magazine clippings Note The ADF is available only in select
48. 1 b g n routers that are Wi Fi certified Note If your printer has an IEEE 802 11g wireless print server and you are having issues with an n router then verify with your router manufacturer that the current mode setting is compatible with g devices as this setting varies depending on the router brand or model Supported network security options The printer supports three wireless security options WPA2 WPA WEP and no security WPA2 WPA WPA Wi Fi Protected Access and WPA2 Wi Fi Protected Access 2 offer stronger wireless network security than WEP WPA2 and WPA are similar types of security WPA2 uses a more complex encryption method and is more secure than WPA Both WPA2 and WPA use a series of characters called the WPA pre shared key or passphrase to protect wireless networks from unauthorized access WPA2 WPA passphrases must be e Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e From8to63 ASCII characters ASCII characters are letters numbers punctuation and symbols found on a keyboard ASCII characters in a WPA passphrase are case sensitive Every device on the wireless network must use the same WPA passphrase WPA security is an option only on infrastructure networks with access points wireless routers and network cards that support WPA Most newer wireless network equipment also offer WPA2 security as an option Note If your network uses WPA2 or WPA security then select WPA Persona
49. 11 RJ 11 You need to have an RJ 11 plug or a telephone cable that has an RJ 11 connector so you can connect a device to an RJ 11 wall jack The fax ports on the back of the printer and the telephone cable that comes with the printer have RJ 11 connectors If you have a different type of connector in your country or region then you may need to use an RJ 11 adapter Connecting the printer to a non RJ 11 wall jack LINE To connect 1 Connect one end of a telephone cable to the B port of the printer 2 Connectthe other end of the cable to the RJ 11 adapter and then connect the adapter to the wall jack Faxing 82 3 If you want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the wall jack Notes Do not remove the wrap plug from the ay port of the printer e The printer may not come with an RJ 11 adapter in your country or region Ifthe additional device telephone or answering machine has an RJ 11 connector then you can remove the wrap plug and connect the device to the Ta port of the printer EXT LINE Connecting the printer in countries or regions that use serial connection In some countries or regions you need to plug all devices into the wall jack You cannot plug a telephone or answering machine into the aj port of the printer This is called serial connection Austria Germany Portugal Belgi
50. 150 dpi or more b Set Color Depth to Color C Set Content Type to Photo d From the Original Types list select the item that best describes your original photo For example if you are scanning a glossy photo printed on your inkjet printer then select Inkjet Glossy e f you are scanning a glossy photo purchased from a photo print service then select Retail Photo 7 Click Scan and then follow the instructions on the computer screen 8 When the scan is complete save the photo or photos as JPEG JPG For Macintosh users 1 Load the photo or photos facedown on the scanner glass 2 From the Applications folder in the Finder launch Image Capture 3 From the list of devices select your printer Note If your printer name is not present in the list of devices then you need to create a print queue for your printer For more information see the documentation that came with your operating system 4 Adjustthe scan settings as follows a Set Kind to Color b Set Resolution to 150 dpi or more c Set Format to JPEG Scanning 64 d Set Original Type to the item that best describes your original photo e Forexample if you are scanning a glossy photo printed on your inkjet printer then select Inkjet Glossy Photo f you are scanning a glossy photo purchased from a photo print service then select Retail Glossy Photo 5 Start the scan job Scanning directly from the printer control panel 1 Load the photo or photos facedown on the sc
51. 2 using the printer control panel 61 using the touch screen 60 61 scanning photos using the Macintosh printer software 63 using the printer control panel 64 using the Windows printer software 63 scanning takes too long or freezes the computer 158 Scan to Network Folder Setup customize printer settings using 129 scheduled fax sending 95 197 Security customize printer settings using 129 security configuring 107 wireless network 98 Security Certificate Error 150 security information wireless network 116 security key 116 security PIN recovering 137 setting 20 selecting the wireless port 170 sender information registering 84 sending a scheduled fax 95 sending an e mail scanning a document or photo 72 sending faxes tips 89 sent history report 96 setting Auto Answer 92 maximum sending speed 85 setting the duplex printing dry time 49 setting the paper size and type 35 setting the two sided printing dry time 36 setting up e mail 69 setting up fax country or region specific 81 digital telephone service 79 DSL connection 77 standard telephone line connection 74 VolP connection 78 setting up printer e mailing 69 faxing 91 on wired network Macintosh 109 on wired network Windows 109 on wireless network Macintosh 101 on wireless network Windows 101 setup troubleshooting cannot print through USB 140 incorrect language appears on display 137 page does not print 138 Index printer does not respond 139 prin
52. 4 Downloading PCL and PS drivers Windows only esses enne nnne nnne 24 Reinstalling the printer softwares eene eene nennen nennen nnne nasse ene nn inns e 25 Contents 3 Loading paper and original documents ee eeee eere eere 27 Loading the paper tray o iet rr eset eee ge dete a IER o Ted Adi edel den eue oe a dedu ge dade oe GS 27 Loading various paper type Sainani aii aa a a i eaa iaat 29 Saving paper Seting Sesa or ior a a A NE N E E O N AE 32 Loading original documents on the scanner glass sess nennen 32 Loading original documents into the ADF csscsssscccccceecesessssnsnsaeeceeceeceeeesesseseusaeeseeeeeeseeseseesnansaeess 33 Using different paper sizes and tYPES ccccsesssscccecceceecsssesesnsnsseeceeceecesseseseesesnsaeeseesecesecessesesesnsassaeesees 34 LIN Si E 37 PINE A A A OO Tips for PO ii A Ti 38 Printing basic docu Me Sii as atan 38 Printing specialty documents 3 25 1o AA adidas 42 Working with photos irre te nre nonne iet ee etie ni eoe oae eet eee ine obla edv d a la oen ERR 44 Printing on both sides of the paper duplexing sessi 48 Managing print JObs eerte erret rn n a eene sa no eub ae Tek hehe ae aee Seddon ouddendecaaaiehdedebessrvedadeanguannes 50 COD VINE ep P smd Tips fOr COPIE PT ER 54 Making Coples a 54 Copying an ID CaFdi A AA AAA AAA LATA dea NE 55 Copying a two sided docu
53. 5500 Series 200 20E Edition notice April 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technica
54. CORRECTLY 1 Turn the printer on and then open the ink cartridge access door 2 Make sure the cartridges are inserted correctly The cartridges should click firmly into their matching color slots 3 Close the ink cartridge access door SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note This solution applies to Macintosh users only 1 With a document open choose File Print 2 From the printer pop up menu choose your printer and then click Print If your printer does not appear on the Printer list then choose Add Printer From the list of printers in the Default tab select your printer and then click Add If your printer does not appear on the list then try either of the following For a USB connected printer remove and then reconnect the USB cable For a printer that is wirelessly connected see the Wireless troubleshooting section MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold l for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer REMOVE AND RECONNECT THE USB cABLE CONNECTED TO YOUR PRINTER
55. CR software as the scan destination and then start the scan job If necessary select the format to which you want to convert the file Save the file Note Depending on your settings the file may open immediately in the appropriate application so you can start editing Scanning directly to e mail using the printer software Make sure you have set up your e mail settings before proceeding For more information see the section on e mailing in the User s Guide For Windows users 1 2 3 4 Load an original document faceup into the ADF or facedown on the scanner glass Click uy or Start Click All Programs or Programs and then select the printer program folder from the list Navigate to Printer Home gt select your printer gt Scan Scanning 66 5 Select Email photo Email document or Email PDF Note You can select Email document only ifan OCR application is stored on your computer Scanning starts and the scan progress dialog appears When the scan is finished a new e mail message is created with the scanned document automatically attached 6 Compose your e mail message Note If your e mail program does not open automatically then you can scan the document to the computer and then send it through e mail as an attachment For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the Applications folder in the Finder launch the application you want to use N
56. Do not remove the page until printing stops For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Layout tab gt Print on Both Sides Duplex area gt select Print on both sides 4 Click OK to close any printer software dialogs 5 Click OK or Print To return to single sided printing repeat steps 1 and 2 and then navigate to Layout tab gt Print on Both Sides Duplex area gt select Print on one side only For Macintosh users 1 With a document open choose File Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose File Print From the Printer pop up menu choose your printer 2 3 4 5 6 From the print options pop up menu choose Quality amp Media 7 From the Paper Type pop up menu choose Plain Paper 8 From the print options pop up menu choose Layout 9 From the Two Sided pop up menu choose Long Edge binding or Short Edge binding For Long Edge binding pages are bound along the long edge of the page left edge for portrait top edge for landscape Portrait Landscape Printing 49 For Short Edge binding pages are bound along the short edge of the page top edge for portrait left edge for landscape Portrait Landscape 10 Click Print Setting the duplex printing dry time Using the control panel From the home screen navigate to gt
57. Do not use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer making sure to remove any ink residue that has accumulated on the exit bin Warning Potential Damage Using a damp cloth to clean the interior may cause damage to your printer 5 Make sure the printer is dry before beginning a new print job Maintaining the printer 134 Cleaning the scanner glass Clean the scanner glass and other related parts when vertical streaks appear on your printed pages or when you see marks or smudges on such parts 1 Dampen a clean lint free cloth with water 2 Gently wipe clean the scanner glass and other related parts x Backing material Scanner glass ADF scanner glass AJU IN e ADF press plate V Note Make sure all ink or corrective fluid on the document is dry before placing the document on the scanner glass Cleaning the touch screen The touch screen of your printer control panel may need to be cleaned from time to time to remove fingerprints and smudges 1 Make sure the printer is turned off and unplugged from the wall outlet CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding 2 Wipe the touch screen with the cloth that came with your printer or with another clean dry
58. Ethernet cable into the printer Firmly plug the other end of the Ethernet cable into the network hub or wall connection Try using a different cable Damage to the cable may not be obvious IMAKE SURE THE PRINTER POWER IS ON Make sure the printer is connected to a power source and is turned on MAKE SURE THAT THE NETWORK IS OPERATING PROPERLY Try to access other computers on the network Make sure all switches hubs and other connecting devices are turned on UNINSTALL AND REINSTALL THE SOFTWARE See the Reinstalling the printer software section of the User s Guide Embedded Web Server does not open Try one or more of the following CHECK THE NETWORK CONNECTION Make sure the printer and computer are turned on and connected to the same network CHECK THE ADDRESS ENTERED IN THE WEB BROWSER Depending on the network settings you may need to type https instead of http before the printer IP address to access the Embedded Web Server For more information contact your system support person Make sure printer IP address is correct TEMPORARILY DISABLE WEB PROXY SERVERS Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server For more information contact your system support person Contacting customer support When you contact customer support you will needto be ableto describethe problem you are experiencing the message on the printer display a
59. For Windows users 1 Click Lis or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Set as Default Printer For Macintosh users 1 From the Apple menu navigate to System Preferences Print amp Fax 2 Select the printer from the Default Printer pop up menu or select the printer and click Make Default Changing the default printing mode To conserve ink you can change the default printing mode for all print jobs to Draft or Quick Print It uses less ink and is recommended for printing text only documents If you need to change to a different print mode to print photos or other high quality documents then you can select a different mode from the Print dialog before sending the print job For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Quality tab select a print quality OK For Macintosh users 1 With a document open choose File Print 2 From the printer pop up menu choose your printer 3 From the print options pop up menu choose Quality amp Media Printing 52 4 From the Print Quality pop up menu choose a print quality 5 Click OK Pausing print jobs For Windows users 1 Click Lis or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Pres
60. For more information see Supported memory cards and file types on page 46 1 Insert a memory card or flash drive The Memory Device screen appears on the display 2 Touch Print Documents 3 Select the document that you want to print and then press lt gt Printing specialty documents Printing envelopes For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Paper Finishing tab gt Paper size list gt select your envelope size If no size matches the envelope size then click Manage Custom Sizes and set a custom size 4 Navigate to Paper type list select Envelope 5 Navigate to Layout tab Page Orientation area select an orientation 6 Click OK to close any printer software dialogs 7 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup 2 From the Format for pop up menu choose your printer 3 From the Paper Size pop up menu choose your envelope size If no size matches the envelope size then set a custom size Select an orientation and then click OK From the menu bar choose File Print From the Printer pop up menu choose your printer nn Oo U A Click Print Printing 43 Notes Most envelopes use landscape orientation e Make sure the same orientation is also selected in the application Printing labels For Windows users 1 2 5 6 With a documen
61. GG GIG GU Q QUU GG GUGUGG GU GGG GG GUC 99099030290000030290000000000 202 2 Note Most computers can connect to only one wireless network at a time If you access the Internet over a wireless connection you will lose Internet access if you are connected to an ad hoc network Networking 119 What is a USB cable A Universal Serial Bus USB cable is primarily used to connect a USB device to a host Common hosts include computers and video game consoles Through the USB port and cable it is possible to connect computer peripherals such as mouse devices keyboards digital cameras printers personal media players flash drives and external hard drives For many of those devices USB has become the standard connection method Why do need a USB cable When setting up the printer on your wireless network the printer will need to temporarily connect to a computer using the USB cable This temporary connection may be used to set up the wireless settings of the printer Note A USB cable is not necessary when connecting to a wireless network through Wi Fi Protected Setup WPS How do attach the USB cable The USB cable attaches to a USB port on the computer and to the square connector on the back of the printer This connection allows you to configure the printer for a network or local USB installation The USB port on the computer and on the printer are each marked with e Note Do not connect the USB cable until prompted to do 1 If
62. Infrastructure mode provides Increased network security Increased reliability Faster performance Easier setup Finding the signal strength The signal strength tells you how strongly the computer or printer is receiving the wireless signal from the wireless network Poor signal quality could affect connectivity during configuration Checking computer connectivity 1 From your computer system tray click the wireless icon that corresponds to the software managing your wireless network adapter 2 Check the signal quality Checking printer connectivity From the printer print a network setup page In the Wireless section look for Quality View the signal strength from the printer control panel Navigate to gt Network Setup gt Wireless Networking The signal bars indicating the signal quality appear beside the network name To improve signal quality remove sources of interference and or move wireless devices closer to the access point wireless router Networking 122 How can improve wireless signal strength A common reason wireless printers fail to communicate over a network is poor wireless signal quality If the signal is too weak too distorted or blocked by an object then it cannot carry information between the access point wireless router and the printer If youthink signal strength is a problem between your access point and the printer then try one or more ofthe following Notes The so
63. LEXMARK Pro5500 Series User s Guide April 2012 www lexmark com Machine type s 4447 Model s Pro5500 Series 200 20E Contents 2 Contents Safety InfOrmatiol erroe eer eee pua Piste teagan e Ma uni Dose pautes ven vea ed stevens orevasees About your prIDTef o seo xr ro RR PEE DE ven aae ORO SI d e osana Thank you for choosing this printeri sessin n i a aaa aties 7 Minimizing your printer s environmental iIMpact ococccccnnonooonononnnnnnnnnnonnononnncnnonnnnononnnnnnnnonnnnnnrnnonnnnnos 7 Finding information about the printer cccccnnnonononoonononnnnnnnnnonnnonononnnnnnnnnnnnnnnnnnnnonononnnnnnnnnnnnnnnnnnnrnnnnennnos 8 Understanding the parts Of the printer eene nnnm nennen nennen rsen nennen nn 10 Selecting a location for the Printer c cccccccccsssssssccceceescessssnsseeceeesceesessseseeeceessessseesseeeeeessesssesaseeseeeeeses 12 Ordering and replacing supplies ee ecce eee eee eee 13 Ordering ink cartridge Sione de rete tripode ie reete oo unb eese eii Ad YR en dun 13 Using genuine Lexmark ink cartridges enne nennt nnns rsen nennen nnns 13 Replacing ink cartridges i otio ierit ia ree eee petet ra eate tege ide A A lo qe EE Vade 14 Ordering paper and other supplies esses eene me mnnnnnnnn nnne enne nennt nnns nsns nennen 15 Recycling Lexmark products 5 554 ete n erret tene D eren FR e lanas 15 Using the printer control panel buttons and
64. NG PRINT QUALITY USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE 157 IVIAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the Before you troubleshoot checklist does not solve the problem then try one or more of the following IVIAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE PLACEMENT CORNER SELECT A PAPER SIZE THAT MATCHES THE LOADED PAPER MAKE SURE THE ORIGINAL SIZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING Troubleshooting 158 Scan was not successful If the Before you troubleshoot checklist does not solve the problem then try one or more of the following Check THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with e amp Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port RESTART THE COMPUTER Scanning takes too long or freezes the computer If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CLOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED RESTART THE COMPUTER Cannot sc
65. P address from a DHCP server on the network 2 Print a network setup page to see the IP address currently assigned to the printer 3 Open a Web browser and then type the printer IP address in the address field Press Enter Note If you are using a proxy server then temporarily disable it to load the Embedded Web Server correctly 4 Click Settings Network Ports TCP IP Set static IP address 5 In the Address field type the IP address you want to assign to the printer and then click Submit To verify type the static IP address in the Web browser address field and then press Enter For more information contact your system support person Changing wireless settings after installation To change the wireless settings on the printer such as the configured network and the security key do the following For Windows users 1 Click uy or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select your printer and then navigate to Printer Home gt Settings gt Wireless setup utility 4 Follow the instructions on the computer screen For Macintosh users 1 Fromthe Applications folder in the Finder or from the Finder desktop double click the printer folder 2 Double click Wireless Setup Assistant 3 Follow the instructions on the computer screen Networking 106 Advanced wireless setup Adding a printer to an existing ad hoc wireless network Before you begin make sure
66. Print amp Scan 2 Click 3 Click the Default or Default Browser tab and then select your printer 4 Click Add In Mac OS X version 10 4 or earlier 1 From the Finder choose Utilities 2 Double click Printer Setup Utility or Print Center 3 From the Printer List dialog choose the printer you want to use and then click Add 4 From the Printer Browser select your printer and then click Add Sharing a printer in a Windows environment 1 Prepare the computers to share the printer a Make all computers printing to the printer accessible through Network Neighborhood by enabling File and Print Sharing See the Windows documentation for instructions on enabling File and Print Sharing b Install the printer software on all computers that will print to the printer Networking 114 2 Identify the printer a On the computer that is attached to the printer open the printers folder 1 Click Ls or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press Enter or click OK b Right click the name of your printer C Click Sharing or Printer Properties d From the Sharing tab select Share this printer or Shared as e Assign a distinctive name and then click OK 3 Locate the printer from the remote computer Note The remote computer is the one that is not attached to the printer a Open the printers folder 1 Click Ls or click Start and then click Run 2 In the Start Search or Run box
67. Print Mode Setup gt Page Dry Time gt select a dry time setting gt Accept Note The dry time varies depending on the print quality selected for the print job Touch Extended to extend the dry time for your prints Using the printer software For Windows users 1 Click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Layout tab gt Print on Both Sides Duplex area gt select a dry time setting Note Under conditions of high humidity or if the normal drying time does not allow the ink to dry completely select Extended 4 Click OK For Macintosh users 1 From the Apple menu navigate to System Preferences Print amp Fax select your printer 2 Navigate to Open Print Queue gt Printer Setup gt Driver tab or Printer Setup gt Installable Options Printing 50 3 From the Two Sided Printing Dry Time pop up menu choose a dry time setting Note Under conditions of high humidity or if the normal drying time does not allow the ink to dry completely choose Extended 4 Click OK or Apply Changes Managing print jobs Finding the print queue for your printer A print queue represents the printer that is connected to your computer The print queue name is usually the printer model or the printer nickname assigned when installing or adding the printer Note Several print queues may appear in the list depending on how the printer is connected USB Ethernet wireless Make sure
68. Queue 3 Click Supply Levels Aligning the printhead If the characters or lines on your printer image appear jagged or wavy then you may need to align the printhead 1 Load plain unmarked paper 2 From the home screen touch y s gt More Options gt Align Printer An alignment page prints Note Do not remove the alignment page until printing is finished Maintaining the printer 133 Cleaning the printhead nozzles Poor print quality is sometimes due to clogged printhead nozzles Clean the printhead nozzles to improve the quality of your prints Notes e Cleaning the printhead nozzles uses ink so clean them only when necessary Deep cleaning uses more ink so try the Clean Printhead option first to save ink e fthe ink levels are too low then you must replace the ink cartridges before you can clean the printhead nozzles 1 From the home screen touch gs gt More Options 2 Touch Clean Printhead or Deep Clean Printhead 3 Select an option and then wait until the printer is ready Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet A CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remove all paper from the printer 3 Dampen a clean lint free cloth with water Warning Potential Damage
69. THE COMPUTER AND THE PRINTER USB ports are marked with e IVIAKE SURE THE PRINTER IS PLUGGED IN AND TURNED ON Make sure the button is lit If you have just turned on the printer then you might need to disconnect the USB cable and then reconnect it Make SURE THE USB PORT ON THE COMPUTER IS WORKING Test the USB port by connecting other devices to it If you can successfully use other devices from the port then the port is working Notes Your port may be working fine but certain conflicts can occur with multiple USB devices Try disconnecting one of your other USB devices fthe USB port on the computer is not working then try using the other USB ports on the computer MAKE SURE THE USB CABLE IS WORKING Try using a different USB cable If you are using a cable longer than 10 feet then try using a shorter cable Note USB hubs extension cables port replicators and docking stations may cause connection issues Try disconnecting these devices so that your printer is directly connected to your computer MAKE SURE YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL Compare the printer model on the CD to the printer model on the printer The numbers should either match exactly or be within the same series If unsure look for an updated version of the printer software on the Lexmark Web site For more information see the printer User s Guide Troubleshooting 165 RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printe
70. Transmission Log Printing 2 Select a report printing option e f you want to print a report every time you send a fax then touch For All e f you want to save on ink and print a report only when a fax job is unsuccessful then touch On Error 3 Touch Accept Faxing 96 How do view the fax history of the printer You can view the fax history of the printer on the display You can also print reports of sent or received faxes or both From the printer control panel navigate to gt Fax Setup gt Fax Reports gt History on Screen How do print a fax on both sides of the paper 1 From the home screen touch gt Fax Setup gt Fax Printing gt 2 Sided Faxes 2 Select a duplex setting e Always Incoming faxes are always printed on both sides of the paper e Never Incoming faxes are never printed on both sides of the paper 3 Touch Accept How do forward a fax When you enable this option all the faxes that you receive are automatically forwarded until you disable it 1 From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Fax Forward 2 Select Forward or Print amp Forward and then touch Accept 3 Enter the number to which you want to forward the fax and then touch Accept To disable fax forwarding return to the Fax Forward menu and then select Off How do I block faxes You can block faxes from specific numbers You can also block junk faxes and faxes from unidentified s
71. WPA WPA2 preshared passphrase locating 115 WPA2 98
72. a small amount of power then to completely stop product power consumption disconnect the power supply cord from the electrical outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 Notices 182 European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy related products The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Techn
73. age 170 computer slows down when printing 156 configuring e mail settings 69 fax settings 85 86 IP address 105 configuring security settings 107 configuring Wi Fi Protected Setup PBC Push Button Configuration method 107 PIN Personal Identification Number method 107 confirmation page fax 95 connection configurations 124 conserving energy 19 conserving energy ink and paper 7 conserving paper 19 contact list setting up 87 contact list e mail creating 71 setting up 70 71 contacting customer support 175 Continue button unavailable 164 copier or scanner does not respond 157 copies making 54 copy and scan troubleshooting cannot scan to computer over a network 158 copier or scanner does not respond 157 partial document or photo scans 157 poor scanned image quality 157 scan not successful 158 scanning takes too long or freezes the computer 158 copy job canceling 59 copy quality adjusting 56 Copy Settings customize printer settings using 129 copy troubleshooting scanner unit does not close 157 copying 54 adding an overlay message 58 adjusting quality 56 collating copies 57 enlarging an image 56 ID cards 55 making a copy lighter or darker 56 multiple page images on one sheet 57 on both sides of the paper 58 Paper Saver 57 placing separator sheets between copies 57 reducing animage 56 removing background 58 tips 54 copying a two sided document using the ADF 55 using the scanner glass 55 customer support 136 c
74. ame of your wireless network which is also known as the SSID Service Set Identifier f encryption was used to secure your network e The security key either a WEP key or WPA WPA2 preshared key passphrase To find the WPA WPA2 preshared key passphrase for the wireless network see the documentation that came with the access point wireless router see the Web page associated with the access point or consult your system support person If your access point is using WEP security then the WEP key should be Exactly 10 or 26 hexadecimal characters or e Exactly 5 or 13 ASCII characters If your access point is using WPA or WPA2 security then the WPA WPA2 preshared key passphrase should be e Exactly 64 hexadecimal characters or e From 8 to 63 ASCII characters Notes e Hexadecimal characters are A F a f and 0 9 e ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WPA WPA2 preshared key passphrase are case sensitive Networking 100 If your wireless network is not using security then you will not have a security key Note If you do not know the SSID of the network that your computer is connected to then launch the wireless utility of the computer network adapter and look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person Information you will need
75. an to a computer over a network If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK IVIAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER E mail troubleshooting Cannot send e mail on page 158 Cannot send e mail CHECK YOUR E MAIL CONFIGURATION SETTINGS Make sure you have correctly completed the e mail setup and successfully configured an SMTP server Troubleshooting 159 CHECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network Your network must be connected to the Internet for the printer to communicate with the SMTP server CHECK YOUR PROXY CONFIGURATION Your proxy server configuration should allow SMTP server connections For help with your proxy server or SMTP settings contact your system support person MAKE SURE TO ENTER A VALID RECIPIENT E MAIL ADDRESS IVIAKE SURE THE RECIPIENT MAILBOX IS NOT FULL This causes e mail to bounce back to your inbox Fax troubleshooting Faxtroubleshooting checklist on page 159 Cannot send faxes on page 160 Cannot receive faxes on page 161 Cannot run the fax software on page 162 For detailed descriptions of common terms and tasks see the following Setting up the printer to fax on page 74 Faxing FAQ on page 91 Fax troubleshooting checklist If you en
76. and other electrical surges The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges See your user documentation in order to program this information into your fax machine Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number REN is an indication of the maximum number of terminals allowed to be connected to a telephone interface The terminus of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five The modem REN is located on the rear of the equipment on the product labeling Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This ha
77. and the bin extender is flipped out Use the ADF when scanning two sided pages if your printer supports duplex scanning and the ADF supports the original document size Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning or the ADF does not support the original document size When using the ADF adjust the paper guides on the ADF to the width of the original document To easily retrieve a document after copying or scanning lift the ADF input tray When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass When the document to be copied is in place with the settings you want press lt gt to start copying Making copies 1 2 Load the original document Note From the home screen you can press lt gt to print one copy of the original document using the default settings From the home screen navigate to Copy gt More Options gt Number of Copies Copying 55 3 Enter the number of copies you want to print and then touch Accept 4 Touch Color or Black White to set a color or black and white copy 5 Press lt gt Copying an ID card From the home screen touch SmartSolutions gt ID Card Copy Load the front side of the ID card facedown on the up
78. anner glass Note If you have sheets loaded on the ADF and photos loaded on the scanner glass then the sheets on the ADF will be scanned Make sure to clear the ADF if you want to scan the photos on the scanner glass 2 From the printer home screen navigate to Scan select a scan destination If necessary follow the instructions on the printer display Note If you have selected a computer as the scan destination then make sure that the scan software is installed on the destination computer 3 From the Choose File Type menu select Photo 4 From the Scan Options menu select an appropriate setting Touch Accept each time you make a selection a Set Quality to 150 dpi or more b Set Content to Photo C Set Content Source to the option that best describes your original photo For example if you are scanning a glossy photo printed on your inkjet printer then select Inkjet Glossy f you are scanning a glossy photo purchased from a photo print service then select Retail Photo 5 Press lt gt Scanning documents for editing An Optical Character Recognition OCR application allows you to edit an original text document that has been scanned In order for this to work you must have an OCR application stored on a local or network computer and you must be able to select it from the list of applications when you set up the scan When selecting settings for the scan select to scan to the local computer or network computer where
79. ant to activate the second phone port 3 Remove the protective plug from the ay port of the printer and then connect the telephone to the port Faxing 79 Tips for this setup To make sure that the phone port on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active f you need two phone ports for your devices but do not want to pay extra then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone Scenario 4 Digital telephone service through a cable provider Setup 1 Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem To connect 1 Connect one end of a telephone cable to the B port of the printer 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem The port labeled Phone Line 2 or Fax Port is not always active You may need to pay extra to your cable provider if you want to activate the second phone port 3 Remove the protective plug from the ay port of the printer and
80. ark PerfectFinish Photo Lexmark Photo Lexmark Photo Loading paper and original documents 35 Paper and One sided or Recommended paper Set paper type to specialty media two sided printing Matte brochure Two sided Inkjet matte brochure papers for light or Inkjet Matte Brochure moderate coverage printing Printworks Matte Photo Paper 00471 e Paperworks Inkjet 2 sided Matte Coated 8 5x11 321b 120g 60pk P C PPPJJ32 2 Inkjet matte brochure paper for heavier coverage printing e Paperworks Inkjet 2 sided Matte Coated 8 5x11 44lb 1658 60pk P C PPPJJ44 Glossy brochure Red River Zeppelin SemiGloss Inkjet Glossy Brochure Paperworks Inkjet 2 sided Semi Gloss P C PPPJJA8 and Manufacturer H JANUSSM8511 Avery specialty e Avery Half Fold Greeting Cards for Business Card Inkjet Printers 3265 Avery Tri Fold Brochures for Inkjet Printers 8324 Avery Two Side Printable Clean Edge Business cards for Inkjet Printers 8871 Iron on transfer One sided Avery T shirt Transfers for Inkjet Printers Iron On Transfer 3271 Clear window Micro Format Inc Super Color Cling Transparency cling SP5676 Transparent film 3M Inkjet Transparency Film CG3480 Transparency Setting the paper size and type You can adjust the settings for your print and copy jobs to match the paper size and type you have loaded in the printer Using the printer control panel From the
81. axes Note This feature may not appear in the Embedded Web Server depending on your printer model E mail FTP Settings View and customize settings for sending e mails or sending files to a File Transfer Protocol FTP address Note This feature may not appear in the Embedded Web Server depending on your printer model Print Settings View and customize print settings Paper Setup View and customize paper setup options Network Ports View and customize network settings Security View and customize security settings for the printer and Embedded Web Server Note This feature may not appear in the Embedded Web Server depending on your printer model E mail Alert Setup Set up the e mail server for the Embedded Web Server and then customize e mail alert settings Scan to Network Folder Add or manage a folder destination when the Scan to Network application is used Setu P Notes This feature may not appear in the Embedded Web Server depending on your printer model Touse this feature first make sure you are using the Hyper Text Transfer Protocol Secure HTTPS connection Manage Shortcuts Add or manage shortcut settings for a printer task Note This feature may not appear in the Embedded Web Server depending on your printer model Manage Profiles View the IP address of a profile or delete it Note This feature may not appear in the Embedded Web Server depending on your printer mode
82. bes how the original document was produced and then touch Accept 6 Press lt gt Making a copy lighter or darker 1 Load the original document 2 From the home screen touch Copy More Options Darkness Copying 57 3 Use the slider to change the darkness level and then touch Accept 4 Press lt gt Collating copies using the printer control panel When printing multiple copies of a document you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated snr 3 1 Load the original document 2 From the home screen touch Copy More Options Number of Copies 3 Enter the number of copies you want to print and then touch Accept 4 Scroll to Collate and then touch gF 5 Press lt gt Placing separator sheets between copies A separator sheet is a sheet of paper placed between pages copies or jobs based on the value selected This feature is useful when printing transparencies 1 Load the original document 2 From the home screen touch Copy More Options Separator Sheets Note Collate must be set to On for the separator sheets to be placed between copies If Collate is set to Off then the separator sheets are added to the end of the print job 3 Select a separator sheets setting and then touch Accept 4 Press lt gt Copying multiple pages on one sheet You can copy multiple pages on one sheet by printing smal
83. camera is detected as a flash drive or an error message is displayed on the printer control panel For more information see the camera documentation The printer reads only one memory device at a time Warning Potential Damage Do not touch any cables any network adapter any b connector the memory device or the printer in the areas shown while actively printing reading or writing from the memory card A loss of data can occur 3 Ifthe PictBridge connection is successful then the following message appears on the display Camera Connected Use Camera to choose and print photos 4 If you want to change the default print settings a Touch More Options to access the PictBridge menu b Select the paper source paper size paper type photo size quality and layout of the photos that you want to print Touch Accept each time you make a selection Note The printer will use the default print settings unless you change the print settings from the camera 5 Seethe documentation for your camera to begin printing Note If you insert the camera while the printer is performing another job then wait for the job to finish before printing from the camera Printing 48 Printing on both sides of the paper duplexing Printing on both sides of the paper duplexing automatically The automatic duplex unit supports A4 A5 letter legal statement and executive size paper Notes e Other paper sizes may be supported
84. ceiving fax machine From the home screen navigate to gt Fax Setup gt Dialing and Sending gt Error Correction gt On gt Accept ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax then this option automatically converts the outgoing color fax to black and white It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support From the home screen navigate to 4 gt Fax Setup gt Dialing and Sending gt Auto Fax Convert gt On gt Accept Troubleshooting 161 MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number If the printer is in an office setting or in a private branch exchange then this can be a specific number that you need to press so you can make a call outside the office 1 From the home screen navigate to gt Fax Setup gt Dialing and Sending gt Dial Prefix 2 Check the prefix If the prefix is not correct then enter the correct prefix and then touch Accept Cannot receive faxes If the Fax troubleshooting checklist does not solve the problem then try one or more of the following IVIAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP If the printer is sharing the line with other devices then make sure that the following are set Auto Answer is on The pr
85. ces Options or Setup 3 Navigate to Layout tab gt Print on Both Sides Duplex area gt select a dry time setting Note Under conditions of high humidity or if the normal drying time does not allow the ink to dry completely select Extended 4 Click OK Loading paper and original documents 37 For Macintosh users 1 From the Apple menu navigate to System Preferences Print amp Fax select your printer 2 Navigate to Open Print Queue gt Printer Setup gt Driver tab or Printer Setup gt Installable Options 3 From the Two Sided Printing Dry Time pop up menu choose a dry time setting Note Under conditions of high humidity or if the normal drying time does not allow the ink to dry completely choose Extended 4 Click OK or Apply Changes Linking trays Tray linking is useful for large print jobs or multiple copies If two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray From the home screen touch gt Paper Setup gt Tray Linking gt Automatic gt Accept Notes Optional trays are purchased separately For more information contact the place where you purchased the printer Make sure the printer is off before installing the optional tray The paper type and paper size in the default paper tray and the optional tray should match to avoid a media t
86. ch or Run dialog type D setup exe where D is the letter of your CD or DVD drive C Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen Note Select Wireless connection when prompted to select a connection type Networking 102 For Macintosh users 1 Close all open applications 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package and then follow the instructions on the computer screen Note Select Wireless connection when prompted to select a connection type Installing the printer on other computers When the printer is set up on the wireless network it can be accessed wirelessly by any other computer on the network However you will need to install the printer driver on every computer that will access it You do not need to configure the printer again although you will need to run the setup software on each computer to install the driver For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then launch the CD manually a Click Ls or click Start and then click Run b Inthe Start Search or Run dialog type D setup exe where D is the letter of your CD or DVD drive C Press Enter or click OK 3 Click Install and then follow the instructi
87. check if the computer is currently connected to a VPN open your VPN Client software and check your VPN connections If you do not have a VPN Client software installed then check the connections manually using the Windows VPN Client If you would like to have the ability to connect to your local network and to a VPN at the same time then request the system support person for the VPN to allow split tunneling Be aware that some organizations will not allow split tunneling due to security or technical concerns TURN OFF THE ACCESS POINT WIRELESS ROUTER AND TURN IT BACK ON Wait one minute for the printer and computer to reestablish the connection This can sometimes refresh network connections and resolve connectivity issues ELIMINATE NETWORK CONGESTION If a wireless network is too busy then the computer and printer may have difficulty communicating with each other Some causes of wireless network congestion can include e Transferring large files across the network Networked games Peer to peer file swapping applications e Streaming video e Too many computers on the wireless network at once Troubleshooting 173 ELIMINATE SOURCES OF INTERFERENCE Common household items can potentially disrupt wireless network communications Cordless phones but not cellular phones microwave ovens baby monitors almost any kitchen appliance wireless surveillance equipment nearby wireless networks and any appliance containing a motor can disrupt
88. connect to a wireless network The printer is configured for an ad hoc connection but it is not currently or oe communicating with another ad hoc device Wi Fi indicator light is off e Networking 104 Indicator Printer status The printer is out of the range of the access point wireless router The printer is trying to communicate with the access point but the access or point is turned off or is not working properly The access point has been turned off and turned back on and the printer Arale blinking green is trying to establish connection with the network The wireless settings of the printer may no longer be valid Check if the SSID WEP key or WPA WPA2 passphrase security type and IP address that the printer uses are still correct c The printer is connected to a wireless network and is ready for use Pr P The printer is connected to your computer through an ad hoc connection or Wi Fi indicator light is solid green Special wireless installation instructions The following instructions apply to customers outside of North America who are using a wireless broadband box Some examples of these boxes include LiveBox AliceBox N9UF Box Freebox and Club Internet Before you begin Make sure your box is wireless enabled and activated to work on a wireless network For more information about configuring the box to work wirelessly see the documentation that came with your bo
89. counter problems sending and receiving faxes then check the connection first 1 Checkfora dial tone onthe telephone line by plugging an analog telephone into the wall jack DSL filter VoIP device or cable modem where you connected the printer Make sure you plug the telephone into the same port If you do not hear a dial tone then contact your line provider 2 While the printer is connected to the telephone line check for a dial tone by plugging an analog telephone into the 18 port of the printer If you do not hear a dial tone then use the checklist below Listen for a dial tone after checking each item If you hear a dial tone but still have problems sending and receiving faxes then see the other topics in this section Connection checklist e Make sure that the printer and other devices on the line if applicable are set up and configured correctly according to your setup scenario Make sure that the cables are connected to the correct ports Make sure that the cables are securely plugged in Check the cable connections for the following hardware if applicable Troubleshooting 160 Power supply Answering machine Cable modem Splitter Telephone VoIP adapter DSL filter RJ 11 adapter e fthe printer is connected to a Digital Subscriber Line then make sure you are using a DSL filter for the printer e fthe printer is connected to a VoIP adapter or cable modem then make sure that the printer is p
90. d xD Picture Card Type H xD Picture Card Type M Printing photos using the printer control panel 1 Load photo paper 2 Insert a memory card flash drive or digital camera set to mass storage mode The Memory Device screen appears on the display 3 Touch View Photos The Select Photos screen appears 4 Touch the photo or photos you want to print Tips f you want to clear a selected photo then touch the photo again f you want to view more photos then touch the left or right arrow and then touch the photo to select it 5 When you are finished selecting the photos you want to print touch Layout 6 If you want to change the print settings then touch Change Settings If necessary touch Accept each time you make a selection 7 Press lt gt Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Printing 47 Printing photos from a PictBridge enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer 1 Insert one end of the USB cable into the camera Note Use only the USB cable that came with the camera 2 Insert the other end of the cable into the PictBridge port on the front of the printer Notes Make sure that the PictBridge enabled digital camera is set to the correct USB mode If the camera USB selection is incorrect then the
91. d computer are each connected to the Internet through an Ethernet or wireless connection Your printer is powered on Go to the SmartSolutions Web site at http smartsolutions lexmark com Sign in or create an account Click SMARTSOLUTION CENTER or SOLUTION CENTER At the bottom of the screen click Add Printer u bb Y N Pp Follow the instructions on the computer screen 6 Use the Web site to create customize and download solutions to your printer For more information click Getting started with SmartSolutions on the Solution Center Maintaining the printer 132 Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform your printer performs automatic maintenance cycles if it is plugged into a properly grounded working electrical outlet It will briefly come out of Sleep mode or will temporarily turn on if it is turned off Checking ink levels Using the printer control panel From the home screen touch g s The graphic of the ink levels appears on the display Using the printer software For Windows users 1 Click ue or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home select your printer Maintenance tab Supplies Status For Macintosh users 1 From the Apple menu navigate to System Preferences Print amp Fax select your printer 2 Click Options amp Supplies or Print
92. ds such as 192 168 0 100 For Macintosh users 1 From the Apple menu navigate to About This Mac gt More Info 2 From the Contents pane choose Network 3 If you are connected over a wireless network then choose AirPort from the Active Services list Networking 127 Locating the printer IP address From the printer print a network setup page In the TCP IP section look for Address View the printer settings 1 From the printer control panel navigate to gt Network Setup gt TCP IP gt IPv4 2 Lookfor IP Address How are IP addresses assigned An IP address may be assigned automatically by the network using DHCP Once the printer is set up on a computer the computer sends all print jobs across the network to the printer using this address If the IP address is not automatically assigned you will be asked during wireless setup to manually enter an address and other network information after selecting your printer from the available list What is a key index An access point wireless router can be configured with as many as four WEP keys Only one key is used on the network at a time however The keys are numbered and the number of a key is referred to as its key index All devices on the wireless network must be configured to use the same key index when multiple WEP keys are configured on the access point Select the same key index on your printer as you are using on your access point What is the differ
93. e then press to wake up the printer Using the Fax Setup Wizard in Windows 1 Click uU or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Click Printer Home gt Fax gt Set up the printer to fax The Fax Setup Wizard opens 4 RuntheFaxSetup Wizard Make sure you select the correct telephone service and connection The wizard configures optimal fax settings based on your connection Note If you want to configure the advanced fax settings then from the Printer Home click Fax Configure the advanced fax settings This launches the Printer Setup Utility Using the Printer Settings in Macintosh 1 From the Applications folder in the Finder or from the Finder desktop double click the printer folder 2 Double click Printer Settings 3 Configure the fax settings using the printer software To view the help information for the fax software click Help or Q Faxing 87 Creating a contact list You can create a contact list using the Address Book in the printer control panel or the computer through the Phone Book If you create a contact list in the printer control panel then the Phone Book automatically saves those contacts as Phone Book entries Likewise when you add contacts to the Phone Book the printer automatically saves them to the printer Address Book You can save up to 89 contacts and 10 fax groups in the contact list Creating a contact list using the printer c
94. e computer screen Note There is no need to remove the USB cable connecting the printer to the computer during wireless configuration If the printer is currently set up for Ethernet 1 Unplug the Ethernet cable from the printer 2 Place the printer close to the computer you want to use to configure the printer for wireless access Note You will need to connect the printer to the computer with a USB cable Make sure the printer is close enough to the computer for your USB cable to reach both 3 Close all open applications 4 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 5 Double click Lexmark Extras gt Lexmark Setup Assistant 6 Follow the instructions on the computer screen 7 Asecond print queue will be created Remove the Ethernet queue if you do not want to switch back to accessing the printer over an Ethernet connection Using the printer locally USB Select the connection type that describes how you currently access your printer If the printer is currently set up for Ethernet 1 Firmly plug the square end of the USB cable into the back of the printer 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer 3 Add the printer see Add the printer on page 113 4 Asecond print queue will be created Remove the Ethernet queue if you do not want to switch back to accessing the printer over an Ethernet co
95. e exit bin and then pull out the tray completely Loading paper and original documents 28 3 If you are loading legal size paper then squeeze the tab and pull to extend the tray 5 Adjust the paper guides to rest against the left right and bottom edges of the paper Note Make sure the paper is below the maximum fill line located on the edge of the paper tray Overloading the tray can cause paper jams Loading paper and original documents 29 6 Insert the tray Note If you extended the tray to accommodate legal size paper then the tray sticks out from the front of the printer when inserted 7 Fully extend the exit bin and then flip out the bin extender to catch the paper as it exits Loading various paper types Note Different paper types and sizes should not be loaded together in the paper tray Load up to Make sure 300 sheets of plain paper The paper is designed for use with inkjet printers The paper guides rest against the left right and bottom edges of the paper Loading paper and original documents 30 Load up to Make sure 100 sheets of coated paper The paper is loaded with the glossy or printable side facedown If you are 25 sheets of photo paper not sure which side is printable then see the instructions that came with the paper 25 sheets of glossy paper e The paper guides rest against the left right and bottom edges of the paper You do not touch or scratch the glossy
96. e is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative Refer to the table at the end of the Notices section for further compliance information Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters for example but not limited to wireless network cards or proximity card readers Exposure to radio frequency radiation Theradiated output power ofthis device isfar below the radio frequency exposure limits ofthe FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the licensed service
97. e ready for any print job make sure to fully extend the exit bin and to flip out the bin extender 10 Bin extender Catch the paper as it exits Note For the printer to be ready for any print job make sure to fully extend the exit bin and to flip out the bin extender 11 Printer control panel with Operate the printer touch screen Customer support label Identify the model number of the printer the customer support hot line and the ink cartridge information Scanner glass Scan copy or fax photos and documents About your printer 12 Use the To 14 Powersupply with port Connect the printer to the power cord 15 Duplex unit Print on both sides of a sheet of paper Access paper jams 16 USB port Connect the printer to a computer using a USB cable Warning Potential Damage Do not touch the USB port except when plugging in or removing a USB cable or installation cable Note Remove the sticker to access the port 17 Ethernet port Connect your printer to a computer a local network an external DSL or a cable modem 18 LINE port Connect the printer to an active telephone line through a standard wall jack RJ 11 DSL filter or VoIP adapter or any other adapter that allows you to access the phone line to send and receive faxes 19 EXT port Connect additional devices telephone or answering machine to the printer and the telephone line Use this port if y
98. e risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm SAVE THESE INSTRUCTIONS About your printer 7 About your printer Thank you for choosing this printer We ve worked hard to make sure it will meet your needs To start using your new printer right away use the setup materials that came with the printer and then skim the User s Guide to learn how to perform basic tasks To get the most out of your printer read the User s Guide carefully and make sure you check the latest updates on our Web site We re committed to delivering performance and value with our printers and we want to make sure you re satisfied If you do encounter any problems along the way one of our knowledgeable support representatives will be delighted to help you get back on track fast And if you find something we could do better please let us know After all you are the reason we do what we do and your suggestions help us do it better Minimizing your printer s
99. e to Applications select your printer folder Web Links Lexmark Software Updates 2 From the Web site select your printer and then download the driver Downloading PCL and PS drivers Windows only Universal Print Drivers PCL 5 emulation PCL XL emulation and PS emulation can be downloaded from our Web site You need to search for your printer model to view compatible drivers Using the printer software 25 Reinstalling the printer software When you set up the printer using the installation software CD all the necessary software was installed If you encountered problems while installing or if your printer does not appear in the printers folder or as a printer option when you send a print job then try uninstalling and reinstalling the printer Uninstalling the printer software For Windows users 1 Click uy or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Click the uninstaller 4 Follow the instructions on the computer screen 5 Once the uninstall process is complete restart your computer For Macintosh users 1 Close all open applications 2 From the Finder navigate to Applications gt select your printer folder 3 Double click Uninstaller 4 Follow the instructions on the computer screen Installing the printer software Note If you installed the printer software on this computer before but need to reinstall the software then uninstall the curren
100. ed to an Ethernet or wireless network before sending an e mail The printer supports only one active network connection Ethernet or wireless at a time f necessary make sure the network is connected to the Internet for the printer to communicate with the SMTP server If the printer cannot connect to the Internet then contact your system support person Make sure the SMTP server settings are correct Touch OK to clear the message Exit Bin Full Remove paper from the exit bin to clear the message Failed to Connect The printer cannot detect a dial tone Check for a dial tone on your telephone line Troubleshooting 144 Fax Memory Full Reduce the fax resolution or the number of pages in the fax Touch Continue to clear the message Fax Mode Unsupported Try one or more of the following e Enable Auto Convert Color Faxes to Mono Faxes e Reduce the fax resolution e Reformat the document on an A4 or letter size paper Fax Modem Error Turn the printer off and then back on and then resend the fax Fax Name Not Set Up Set up the fax to enter the fax name and number Touch Continue to clear the message Ink Cartridge Access Door Open The ink cartridge access door is either open or detached e ifthe ink cartridge access door is open then close it to clear the message e fthe ink cartridge access door is detached then reattach it to clear the message 1 Insert the door hinges into place until they clic
101. eeds troubleshooting paperjaminthe ADF 152 paper jam in the duplex unit 151 paper jam in the printer 151 paper or specialty media 153 junk faxes blocking 96 194 K key index 127 L labels loading 31 printing 43 language changing 137 LEAP 107 108 line filter 77 LINE port location 12 linking trays 37 LiveBox 104 Load Paper Source with Custom String 146 Load Paper Source with Custom Type Name 146 Load Paper Source with Size Type Paper 146 Load Paper Source with Size Paper 146 loading documents into the Automatic Document Feeder ADF 33 documents on scanner glass 32 envelopes 42 paper tray 27 various paper types 29 locating SSID 116 WEP key 115 WPA WPA2 preshared key passphrase 115 M MAC address 125 finding 125 MAC address filtering 125 Macintosh installing printer on wireless network 101 USB 111 wireless 111 Macintosh printer software using 23 Manage Profiles customize printer settings using 129 Index Manage Shortcuts customize printer settings using 129 memory card inserting 44 printing documents from 42 scanning to 62 supported types 46 memory card cannot be inserted 162 memory card slot location 11 memory card troubleshooting checklist 162 nothing happens when memory card is inserted 162 Memory Device Access Error 147 minimum system requirements 21 moving the printer 135 MSCHAPv2 108 multiple pages per sheet printing 41 multiple WEP keys 127 N N9UF Box 104 na
102. enable network security without requiring prior knowledge of Wi Fi technology It is no longer necessary to configure the network name SSID and WEP key or WPA passphrase for network devices Note WPS supports only networks that communicate through access points wireless routers The printer supports the following methods in connecting to a wireless network e Personal Identification Number PIN A PIN on the printer is entered into the wireless settings of the access point e Push Button Configuration PBC Buttons on both the printer and the access point are pushed within a given period of time Look for any of these identifier marks to check if your access point is WPS certified MEL J You can find these WPS logos on the side back or top of your access point For more information on accessing the wireless settings and determining the WPS capability of your access point see the documentation that came with the access point or contact your system support person Where do find my WEP key or WPA WPA2 preshared key passphrase e Contact your system support person The person who set up your network usually keeps the WEP key or WPA WPA2 preshared key passphrase f your wireless network was set up by your Internet Service Provider ISP then you might find the information in the documentation they provided e See the documentation that came with your access point wireless router If your access point is us
103. ence between Guided and Advanced setup Use Guided setup if The printer and the computer communicate on the same wireless network You want the Wireless Setup Utility to automatically detect the network for you You want to connect your printer to the wireless network using Wi Fi Protected Setup WPS Use Advanced setup if The printer and the installing computer are not on the same wireless network or if the computer does not have wireless access The wireless network requires certificates Enterprise level security is employed on the wireless network You know the network SSID and security information and want to enter the information on a single screen The printer will be configured for a remote network You know your network information and want to enter it quickly You are configuring a printer for a wireless network that uses 802 1X authentication Using the Embedded Web Server 128 Using the Embedded Web Server The Embedded Web Server lets you view and remotely customize printer settings even when you are not physically near the printer You can also view reports on printer activities monitor and order printer supplies online contact customer support and download updates for your printer The Embedded Web Server requires that the printer is connected to your network through Ethernet connection For more information on connecting the printer to your network see the printer User s Guide Accessing t
104. ended paper for a print job Recommended paper brands For e mails received faxes internal documents and similar print jobs Recommended paper Weight Set paper type to Letter PrintWorks 30 Recycled 20 Ib Plain Multipurpose Paper 00011 A4 UPM Future Multitech 80 g m Plain For colorful and high coverage documents Size Recommended paper Weight Set paper type to Letter Georgia Pacific Everyday Ink Jet 24 lb ColorLok Certified Plain and Laser Paper 214305 Hammermill Ultra Premium Laser 24 lb Premium Plain Print 16600 0 Note For best results set Page Dry Time to Extended Georgia Pacific Premium 20 Ib Colorlok Certified Plain Multipurpose Paper 214306 A4 M Real Data Copy Colour Printing 90 g m Premium Plain Note For best results set Page Dry Time to Extended SOPORCEL Navigator Universal 80 g m Premium Plain Multifunctional 1 IL For r sum s letterhead documents and similar print jobs Size Recommended paper Set paper type to Letter Wausau Professional Series Royal 24 Ib Premium Plain Linen paper 30 recycled WAU74089 For photos brochures business cards iron on transfers window clings and other specialty print jobs Paper and One sided or Recommended paper Set paper type to specialty media two sided printing Photo One sided Lexmark PerfectFinish Photo Lexm
105. enders senders without a Caller ID This feature is helpful if you want to receive faxes automatically but want to filter the faxes that you receive Blocking faxes from specific numbers 1 From the home screen navigate to gt Fax Setup gt Fax Blocking gt Turn On Off gt On gt Accept 2 Add a number to block a Navigate to Block Faxes From gt Add a Number to Block gt Add a Name b Enter the contact name and then touch OK c Touch Add a Fax Number d Enter the fax number of the contact and then touch Accept e Touch Accept again You can block up to 50 numbers Faxing 97 Blocking faxes from unidentified senders From the home screen navigate to gt Fax Setup gt Fax Blocking gt Block No ID gt On gt Accept Can retrieve failed faxes The printer saves an incoming fax in the printer memory before it prints the fax If the printer runs out of ink or runs out of paper then the printer will automatically print the fax after the error is resolved Ifa fax was not sent or received due to power loss then the printer will automatically send any outgoing faxes or print any incoming faxes that were saved in the printer memory when the power is restored Networking 98 Networking Installing the printer on a wireless network Wireless network compatibility Your printer may contain an IEEE 802 11b IEEE 802 11g or IEEE 802 11n wireless print server Your printer is compatible with IEEE 802 1
106. ent is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Notices 183 This equipment contains no user serviceable parts For repair and warranty information contact Lexmark International Inc See the previous paragraph for contact information Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This has been identified as a major nationwide problem It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected An appropriate AC surge arrestor is defined as one that is suitably rated and certified by UL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized safety certification body in the country region of use This isto avoid damage to the equipment caused by local lightning strikes
107. ent open click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Quality tab gt Color Extras area 4 Select either Color Preference or Advanced Color Options e If you select Color Preference then select either Natural or Vivid e If you select Advanced Color Options then select Use ICC test Chart Process 5 From the Ink to Use area select either of the following e Color Black to use four inks including black e Color Only to use cyan magenta and yellow inks 6 Click OK to close any printer software dialogs 7 Click OK or Print For Macintosh users 1 With a document open choose File gt Print 2 From the printer pop up menu choose your printer 3 From the print options pop up menu choose Quality amp Media gt Advanced Options 4 From the Ink to Use pop up menu choose either of the following e Color Black to use four inks including black e Color Only to use cyan magenta and yellow inks ul From the Color Preferences area choose Natural or Vivid or choose Use ICC Test Chart Process 6 Click Print Collating printed copies When printing multiple copies of adocument you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated 319 opr Notes e The collate option is available only when you are printing multiple copies Printing 40 To prevent smudging when pri
108. ent values Waste from Electrical and Electronic Equipment WEEE directive Notices 180 The WEEE logo signifies specific recycling programs and procedures for electronic products in countries ofthe European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Battery notice This product contains Perchlorate material Special handling may apply For more information go to http www dtsc ca gov hazardouswaste perchlorate Static sensitivity notice des This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the metal frame of the printer ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start up screen is certified to comply with Environmental Protection Agency EPA ENERGY STAR requirements as configured when shipped by Lexmark ENERGY STAR Temperature information Ambient operating temperature 15 C to 32 C 60 F to 90 F shipping and storage temperature 40 C to 60 C 40 F to 140 F 1 C to 60 C 34 F to 140 F Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Notices 181 Printing The produc
109. environmental impact We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact By selecting certain printer settings or tasks you may be able to reduce your printer s environmental impact even further Conserving energy Select the lowest Sleep timeout The Sleep feature puts the printer in a minimum power standby mode after the printer has been idle for a set amount of time the Sleep timeout Reduce the screen brightness Dim the printer display to lower the power consumption of your printer Share your printer Wireless network printers allow you to share a single printer among multiple computers thus conserving energy and other resources Conserving paper Print more than one page image on one side of the paper The Pages per Sheet feature allows you to print multiple pages on one sheet You can print up to 16 page images on one side of a sheet of paper Print on both sides of the paper Two sided printing duplexing lets you print on both sides of the paper manually or automatically depending on your printer model Preview print jobs before printing Use the preview features found in Toolbars the Print or Print Preview dialog or the printer display depending on your printer model Use recycled paper Reduce the margins of documents to be printed e Scan and save To avoid printing multiple copies you can scan documents or photos and save
110. er are connected to the same wireless network If the SSIDs are not the same then run the utility again to set up the printer on the wireless network used by the computer Networking 124 For Macintosh users with an AirPort base station In Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences Network AirPort or System Preferences gt Network gt Wi Fi The SSID of the network that the computer is connected to is displayed in the Network Name menu 2 Write down the SSID In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications gt Internet Connect gt AirPort The SSID of the network that the computer is connected to is displayed in the Network menu 2 Write down the SSID For Macintosh users with an access point 1 Type the IP address of the access point in the address field of your Web browser and continue to step 2 If you do not know the IP address of the access point then do the following a From the Apple menu navigate to System Preferences Network AirPort or System Preferences gt Network gt Wi Fi b Click Advanced or Configure C Click TCP IP The Router entry is typically the access point 2 Type your user name and password when prompted and then click OK 3 In the Wireless settings section look for the SSID 4 Write down the SSID security type and the WEP key or WPA WPA2 preshared key passphrase if shown Notes e Make sure yo
111. essary Turn the printer off wait about 10 seconds and then turn the printer back on Note Make sure the printer is not in Sleep mode Press and hold l for three seconds to turn off the printer If Troubleshooting does not solve your problem Visit our Web site at http support lexmark com to find the following Knowledgebase articles with the latest information and troubleshooting for your printer Live online customer support Contact numbers for telephone customer support Firmware and software updates Setup troubleshooting Incorrect language appears on the display on page 137 Software did not install on page 137 Recovering the security PIN of the printer on page 137 Print job does not print or is missing pages on page 138 Printer is printing blank pages on page 139 Printer is busy or does not respond on page 139 Cannot delete documents from the print queue on page 140 Cannot print through USB on page 140 Troubleshooting 137 Incorrect language appears on the display If the Before you troubleshoot checklist does not solve the problem then try the following CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen navigate to 4 gt Device Setup gt Language 2 Select a language and then touch Accept 3 Touch Yes to confirm this setting Software did not install If you encountered problems while installing or if your printer does not appear in the list in the printers folder
112. f you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically Setup 3 Printer is sharing the line with a telephone subscribed to voice mail service To connect 1 Connect the cable from the wall jack to the port of the printer 2 Remove the protective plug from the ay port of the printer and then connect the telephone to the port Faxing 77 Tips for this setup This setup works best if you subscribe to a distinctive ring service If you have distinctive ring service then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically If you have only one telephone number on your line then you need to set the printer to receive faxes manually Auto Answer Off When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone to receive the fax You can also set the printer to receive faxes automatically Auto Answer On but you need to turn off the voice mail service when you are expecting a fax This setting works best if you are using voice mail more often than fax Scenario 2 Digital Subscriber Line DSL A Digital Subscriber Line splits your regular telephone line into two c
113. ficate Error 150 Short Paper 149 SmartSolutions Update Failed 150 Unable to Retrieve the Solution 150 Unrecoverable Fax Error 148 150 Unrecoverable Scan Error 150 Unsupported Cartridge 145 USB Device Not Supported 150 USB Hub Not Supported 151 196 printer printing blank pages 139 printer problems basic solutions 136 Printer Settings 86 printer settings customizing Additional Solutions 129 Address Book Setup 129 Copy Settings 129 Device Management 129 E mail Alert Setup 129 E mail FTP Settings 129 Fax Settings 129 General Settings 129 Import Export 129 Intervention Management 129 Manage Profiles 129 Manage Shortcuts 129 Network Ports 129 Paper Setup 129 Print Settings 129 Scan to Network Folder Setup 129 Security 129 printer software installing 25 uninstalling 25 printer solutions 131 printer to be configured does not appear in list of printers found on network 174 printer setting as default 51 printhead aligning 132 Printhead Cannot Move 148 Printhead Error 148 printhead nozzles cleaning 133 Printhead Warning 148 printing advanced color 39 collate 39 custom size paper 44 documents 38 documents from memory card or flash drive 42 envelopes 42 first page first 40 from a PictBridge enabled camera 47 labels 43 multiple pages on one sheet 41 network setup page 99 Index on both sides of the paper 48 photos using printer control panel 46 tips 38 two sided 48 printing a confirmation page 95 print
114. furniture and other objects will not block the wireless signal However there are materials that are too dense for the signal to pass through such as objects containing metal and concrete Arrange your printer and access point so that the signal is not blocked by such objects REMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal on your network resulting to printing issues that seem to come and go Turn off potential sources of interference where possible Avoid using microwave ovens cordless phones but not cellular phones baby monitors almost any kitchen appliance wireless surveillance equipment or any appliance containing a motor when printing over your wireless network f another wireless network is operating in the vicinity then change the wireless channel on the access point Do not place your access point on a printer or other electronic device Such devices can also interfere with the wireless signal Networking 123 ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when the wireless signal is able to pass through an object it is slightly weakened If it passes through too many objects then it can be significantly weakened All objects absorb part of the wireless signal when it passes through them and certain types of objects absorb enough to cause communications problems Place your access point as high in the room as possible to avoid signal absorption
115. gate to Paper Finishing tab select a borderless setting OK 4 Click Print For Macintosh users 1 With a photo open choose File Page Setup 2 From the Format for pop up menu choose your printer 3 From the Paper Size pop up menu choose a paper size that has Borderless in its name For example if you loaded a 4 x 6 photo paper then choose US 4 x 6 in Borderless Click OK From the menu bar choose File Print From the Printer pop up menu choose your printer From the print options pop up menu choose Quality amp Media on Oo Ui A From the Paper Type pop up menu choose a paper type 154 Troubleshooting 155 9 From the Print Quality pop up menu choose Best or Photo 10 Click Print Streaks or lines on printed image If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE INK LEVELS Replace low or empty ink cartridges SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR Deep CLEAN THE PRINTHEAD NOZZLES Note If these solutions do not remove the streaks or lines on the printed image then contact technical support Printed page has ink smears or smudges Note The following solutions apply to ink smears or smudges that occur in the printer If the Before you troubleshoot checklist does not solve the problem then try one or more of the
116. ge 56 envelopes loading 30 42 printing 42 error correction fax setting 85 error using memory card 162 Ethernet 124 Ethernet indicator description oficons 103 Ethernet network information needed for setting up Ethernet printing 108 Ethernet port location 12 Ethernet setup information needed for 108 exit bin location 11 Exit Bin Full 143 EXT port location 12 extending the duplex printing dry time 49 extending the two sided printing dry time 36 exterior of the printer cleaning 133 e mail setting up 69 E mail Alert Setup customize printer settings using 129 E mail Server Not Specified 143 e mail settings configuring 69 E mail Transmission Error 143 e mail troubleshooting cannot send e mail 158 E mail FTP Settings customize printer settings using 129 e mailing Address Book 70 71 canceling 73 scanned documents 65 scanning a document or photo 72 tips 72 F factory default settings resetting internal wireless print server 166 resetting to 20 failed faxes retrieving 97 Failed to Connect 143 fax printer memory 97 fax activity report 96 fax blocking setting 85 fax footer setting 85 fax header setting 85 fax header and footer setting 84 Fax Memory Full 144 Fax Mode Unsupported 144 Fax Modem Error 144 Fax Name Not Set Up 144 fax number 92 fax quality setting 94 fax resolution setting 94 fax sending speed setting 85 Fax Settings customize printer settings using 129 fax settings configuring 85 86 for a
117. gs You can adjust the settings for your print and copy jobs to match the paper size and type you have loaded in the printer 1 From the home screen touch gt Paper Setup Note If you have installed two trays in your printer then touch 4 select the tray and then touch Paper Setup 2 Select the settings e f you want to set the paper size then navigate to Paper Size gt select the paper size gt Accept e If you want to set the paper type then navigate to Paper Type gt select the paper type gt Accept Loading original documents on the scanner glass 1 Open the scanner cover and place the document facedown on the scanner glass 2 Close the scanner cover Loading paper and original documents 33 Loading original documents into the ADF Note Make sure the paper is below the maximum fill line located on the edge of the paper guide Overloading the tray can cause paper jams 1 Adjust the paper guides on the ADF input tray to the width of the original document 2 Load the original document faceup and top edge first until the tip of the document fits snugly into the ADF You can load the following paper sizes Letter Legal 8 x 10 inches A4 B5 A5 20 x 25 cm Executive Oficio Mexico Folio Note Make sure that the paper size loaded matches the paper size setting in the scan options menu Loading paper and original documents 34 Using different paper sizes and types For best results use a recomm
118. gs set in the printer This lets the other devices pick up the voice calls first If an incoming call is a fax the printer can detect fax signals on the line and takes the call Faxing 93 How many rings should I set If the printer is sharing a line with an answering machine then set the printer to pick up after a greater number of rings than the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If the printer is on a dedicated fax line then you may set the printer to pick up on any number of rings that you want How do set the distinctive ring for the printer Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection DRPD feature offered by telephone companies This feature allows you to have multiple telephone numbers on one telephone line Each telephone number has a designated ring pattern All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only The different ring patterns let you know what telephone number was dialed and what device you should use to answer the call Assign one of your telephone numbers to the printer as the fax n
119. hannels voice and Internet Telephone and fax signals travel through the voice channel and Internet signals pass through the other channel This way you can use the same line for analog voice calls including faxes and digital Internet access To minimize interference between the two channels and ensure a quality connection you need to install a DSL filter for the analog devices fax machine telephone answering machine in your network Interference causes noise and static on the telephone failed and poor quality faxes for the printer and slow Internet connection on your computer Faxing 78 To install a filter for the printer 1 Connect the line port of the DSL filter to the wall jack 2 Connect a telephone cable from the B port on the back of the printer to the phone port on the DSL filter 3 To continue using a computer for Internet access connect the computer to the DSL HPN port on the DSL filter 4 To connect a telephone to the printer remove the protective plug from the S port of the printer and then connect the telephone to the port Scenario 3 VoIP telephone service m p EXT N LI E To connect 1 Connect one end of a telephone cable to the B port of the printer 2 Connectthe other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter The port labeled Phone Line 2 or Fax Port is not always active You may need to pay extra to your VoIP provider if you w
120. hat you enter this information in your printer Setting the fax header 1 From the home screen navigate to gt Fax Setup gt Dialing and Sending gt Fax Name 2 Enter your name or your company name and then touch FM 3 Touch Fax Number 4 Enter your fax number or your telephone number and then touch Accept Faxing 85 Setting the fax footer 1 From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Fax Footer 2 Touch ON gt Accept Configuring the fax settings You can configure the fax settings through the printer control panel or the computer through the Printer Setup Utility If you configure the fax settings through the printer control panel then the Printer Setup Utility imports those settings The changes appear the next time you launch the Printer Setup Utility The printer also saves the settings that you select in the utility unless you set the printer to block changes made from the computer Configuring fax settings using the printer control panel 1 From the printer control panel navigate to gt Fax Setup 2 Configure the fax settings using the selections in the menu From here You can Fax Reports Print activity logs Activity logs let you view the sent and received fax history of your printer Print confirmation pages or transmission reports These reports let you know if the faxes that you send are sent successfully Ringing and Answering Set the printer to
121. he Embedded Web Server Note Make sure the printer is connected to your network For more information see the printer User s Guide 1 Obtain the printer IP address From the printer home screen From the TCP IP section in the Networks Ports menu Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Open a Web browser and then type the printer IP address in the address field The Embedded Web Server appears Understanding the home page TER Use the To 1 Navigation pane Access the Embedded Web Server menus 2 Header bar View a brief summary of your printer supplies View the information on printer model IP address contact information and location e Access the Search function Note The search fields may not appear in the Embedded Web Server depending on your printer model 3 Information pane View specific information and access submenu items depending on the menu selected from the navigation pane Mo y Using the Embedded Web Server 129 Customizing printer settings 1 From the navigation pane select Settings 2 Doone ofthe following General Settings View and customize general printer settings Copy Settings View and customize settings for making copies Note This feature may not appear in the Embedded Web Server depending on your printer model Fax Settings View and customize settings for sending and receiving f
122. he display Enter the necessary information Touch OK or Accept to save each item Changing the e mail settings after setup If you want to change the SMTP server settings 1 From the home screen touch gt E mail Setup gt SMTP Setup 2 Touch each item to enter the necessary information Touch OK or Accept to save each item Server Enter the name or address of the SMTP server Port Enter the SMTP port Use SSL TLS Select how the e mail client and the SMTP server use encryption when sending e mails e Authentication Select the authentication type for your e mail account If you select None then you will not be required to enter the User Name and Password For more information contact your e mail provider or your system support person Note The Authentication screen may not appear on the display depending on the e mail address you entered during e mail setup Sender s Name Enter your name User Name Enter your e mail address E mailing 70 e Password Enter your e mail account password e Domain Enter your e mail account domain Note This setting appears only when Authentication is set to NTLM For more information contact your e mail provider or your system support person 3 To check if the SMTP server settings are correct touch Test SMTP Settings If you want to change the e mail settings 1 From the home screen touch P gt E mail Setup 2 Touch each item and then enter the necessary informa
123. he parts of the printer 1 2 1 Automatic document Scan copy or fax multiple page documents feeder ADF Access ADF paper jams Note Select printer models allow duplex scanning copying or faxing with just a single pass of a page through the ADF About your printer 11 Use the To 2 ADF input tray Load original documents into the ADF Notes Do not load postcards photos small items or thin media such as magazine clippings into the ADF Place these items on the scanner glass After scanning copying or faxing you can lift the right end of the input tray to retrieve the original documents easily 3 PictBridge and USB port Connect a PictBridge enabled digital camera or a flash drive to the printer 4 Card reader light Check the card reader status The light comes on when a memory card is inserted and blinks when a memory card is being accessed 5 Memory card slot Insert a memory card 6 Ink cartridge access door Install remove or replace ink cartridges 7 Paper tray Tray 1 Load paper 8 Second paper tray Tray Load additional paper 2 You can load the same type of paper as in Tray 1 You can also load a different type of Note This option is paper and change the default paper settings so the printer uses paper from Tray 2 for available only on select certain types of print jobs printer models 9 Exit bin Hold paper as it exits Note For the printer to b
124. he printer Contact technical support Access the User s Guide Lexmark Phone Book referred to as Phone Book Manage your fax contacts Abbyy Sprint OCR Scan a document and produce text that you can edit with a word processing program Lexmark Wireless Setup Utility referred to as Wireless Setup Utility e Set up the wireless printer on a wireless network Change the wireless settings of the printer Note This program is installed automatically with the printer software if the printer has wireless capability Lexmark Tools for Office referred to as Tools for Office Printer Setup Utility Access your favorite settings in Microsoft Office 2007 Configure the fax and e mail settings of your printer Status Messenger Learn more about the printing problems encountered Status Monitor Center Check the supplies status of your printer Order supplies online Product Update Receive automatic notifications of updates to your printer software when new updates are available Printing Preferences M When you click File gt Print gt Properties with a document open a Printing Preferences dialog appears The dialog lets you select options for the print job such as the following Select the number of copies to print Print two sided copies Select the paper type Adda watermark Enhance images Save settings Note Printing Preferences is ins
125. he same line This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers Some parameters required for compliance with Telecom s telepermit requirements are dependent on the equipment associated with this device The associated equipment shall be set to operate within the following limits for compliance to Telecom s specifications There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another Using this product in Switzerland This product requires a Swiss billing tone filter Lexmark part number 14B5109 or 80D1877 to be installed on any line which receives metering pulses in Switzerland The filter must be used as metering pulses are present on all analog telephone lines in Switzerland Utilisation de ce produit en Suisse Cet appareil n cessite l utilisation d un filtre de tonalit de facturation suisse n9 de r f rence Lexmark 14B5109 ou 80D1877 devant tre install sur toute ligne recevant des impulsions de comptage en Suisse Ce filtre doit tre utilis
126. hen the telephone line is working and properly connected to the printer If you do not hear a dial tone through both the wall jack and the printer then see the Fax troubleshooting checklist on page 159 Faxing 94 How do adjust the speaker volume on the printer Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly to your telephone network If you set the printer to receive faxes manually then make sure that you set the ringer volume loud enough for you to hear it Adjusting the dialing volume 1 From the home screen navigate to gt Fax Setup gt Dialing and Sending gt Speaker Volume 2 Select a dial volume setting and then touch Accept Adjusting the ringer volume 1 From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Ringer Volume 2 Select a ringer volume setting and then touch Accept How can make sure that fax calls go to the printer and voice calls go to the answering machine To make sure the printer picks up incoming faxes set Auto Answer to On and then set the printer to pick up after a greater number of rings than the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signa
127. home screen do either of the following e f you want to set the paper size then navigate to gt Paper Setup gt Paper Size gt select the paper size you want gt Accept e f you want to set the paper type then navigate to gt Paper Setup gt Paper Type gt select the paper type you want gt Accept Loading paper and original documents 36 Using the printer software For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Click the Paper Finishing tab and then select the size or type of paper to use and the paper source or tray 4 Click OK For Macintosh users 1 With a document open choose File gt Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK 2 3 4 From the menu bar choose File gt Print 5 From the Printer pop up menu choose your printer 6 From the print options pop up menu choose Quality Media 7 From the Paper Type pop up menu choose the type of paper to use Setting the page dry time Using the control panel From the home screen navigate to gt Print Mode Setup gt Page Dry Time gt select a dry time setting gt Accept Note The dry time varies depending on the print quality selected for the print job Select Extended to extend the dry time for your prints Using the printer software For Windows users 1 Click File gt Print 2 Click Properties Preferen
128. ible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Modular component notice This product may contain the following modular component s Lexmark regulatory type model LEX M03 003 FCC ID US 2G2CNOOBM03003 Industry Canada IC 2376A M03003 Lexmark regulatory type model LEX MO1 003 FCC ID IYLMO1003 Industry Canada IC 2376A M01003 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Printing 52 dBA Scanning 47 dBA Copying 52 dBA Ready inaudible Values are subject to change See www lexmark com for curr
129. if you change the SSID on the access point ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK Most wireless networks use a DHCP server Dynamic Host Configuration Protocol built in to the wireless router to assign IP addresses to clients on the wireless network DHCP addresses are assigned when they are needed as when a new device is added to the wireless network or when it is powered on Wireless devices must send a request to the router and receive an IP address in response so they can function on the network Because the wireless router performs many other tasks besides assigning addresses it sometimes does not respond quickly enough with an address The requesting device sometimes gives up before it receives an address Try assigning static IP addresses to the devices in your network to resolve this issue To assign a static IP address to the printer 1 Complete the wireless setup allowing the printer to receive a DHCP address from a DHCP server on the network 2 Print a network setup page to see what IP address is currently assigned to the printer 3 Open a Web browser and then type the printer IP address in the address field Press Enter 4 Click Settings gt Network Ports gt TCP IP gt Set static IP address 5 Inthe Address field type the IP address you want to assign to the printer and then click Submit Confirm that the IP address is updated by typing the static IP address in the browser address field and checking to see if
130. ing 44 Printing on custom size paper For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Paper Finishing tab gt Manage Custom Sizes gt New 4 Type a name and adjust the settings as needed to create a custom size and then click OK 5 Click Close and then click OK to close any printer software dialogs 6 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup From the Format for pop up menu choose your printer From the Paper Size pop up menu choose Manage Custom Sizes Adjust the settings as needed to create a custom size and then click OK Click OK From the menu bar choose File Print From the printer pop up menu choose your printer on Oo Ui Bb WV N Click Print Working with photos Using a memory card or flash drive with the printer Insert a memory card into the card slot or a flash drive into the USB port Printing 45 Inserting a memory card Inserting a flash drive Notes Notes e The flash drive uses the same port that is used Insert the card with the brand name label facing up t BictBrid or a PictBridge camera cable Make sure any arrows on the card point toward the printer e An adapter may be necessary if your flash f necessary connect the memory card to the adapter that came drive does not fit directly into the port with it Make sure that the memory
131. ing service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically Receiving faxes manually 1 Make sure that Auto Answer is off a From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Auto Answer b If Auto Answer is not set to Off touch Off and then touch Accept 2 When the telephone rings and you hear fax tones when you pick up the handset press lt gt on the printer or 9 on the telephone attached to the printer Note The default code for answering faxes manually is 9 but for increased security you can change it to a number that only you know You can enter up to 7 characters for your code The valid characters are the digits 0 9 and the characters and Warning Potential Damage Do not touch the cables or the B and Taj ports while actively receiving a fax Faxing FAQ If I skipped the fax setup initially do need to run the installer again to set up the fax You do not need to run the installer again You can set up and configure the fax through the fax software that was installed with the printer software 1 Connectthe printer to the telephone line For more information see Setting up the printer to fax on page 74 2 Configure the fax settings using the fax software To access the fax software For Windows users a Click
132. ing the default settings then you can find the information in the documentation e View the security settings on the access point 1 Open a Web browser and then type the IP address of the access point in the address field Press Enter Notes To obtain the IP address of the access point see the documentation that came with it or contact your system support person f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Enter the user name and password for the access point when prompted Note The WEP key or WPA WPA2 preshared key passphrase is not the same as the password for the access point The password lets you access the access point settings The WEP key or WPA WPA2 preshared key passphrase allows printers and computers to join your wireless network 3 Look for the WEP key or WPA WPA2 preshared key passphrase Networking 116 What is an SSID A Service Set Identifier SSID is the name that identifies a wireless network All devices on the network must know the SSID of the wireless network or they will not be able to communicate with each other Usually the wireless network broadcasts the SSID to allow wireless devices in the area to connect to it Sometimes the SSID is not broadcast for security reasons If the SSID of your wireless network is not broadcast then it cannot be detected automatically and will not show up in the list of available wireless networks You must enter the
133. ing using advanced color options 39 protocol 126 Proxy Error 148 publications finding 8 Push Button Configuration method using 107 R received history report 96 receiving faxes Auto Answer setting 90 91 automatically 90 manually 91 tips 90 recommended paper brands types and sizes 34 recovering the security PIN 137 recycling 7 Lexmark products 15 redial attempts fax setting 85 redial time fax setting 85 reducing animage 56 Remote Fax Error 149 Replace Ink Cartridge 149 replacing ink cartridges 14 reports fax history 96 reports fax setting 85 resetting internal wireless print server to factory default settings 166 resetting to factory default settings 20 resuming printjob 52 retrieving failed faxes 97 ringer volume adjusting 94 RJ 11 adapter 81 S safety information 6 saving energy 19 saving paper 19 saving paper settings 32 scan improving quality 67 PIN 67 scan job canceling 68 scan was not successful 158 Scanned Document Too Long 149 Scanner ADF Cover Open 149 Scanner Disabled 149 scanner glass cleaning 134 copying a two sided document using 55 location 11 scanner unit does not close 157 scanning creating a PDF from scan 66 documents for editing 64 documents for e mailing 65 duplex 62 in black and white 67 tips 60 to a flash drive 62 to a local computer 60 to a memory card 62 to a network 61 to a network computer 61 to a network folder 61 two sided document 62 using the ADF 6
134. inter picks up on a greater number of rings than the other devices The printer picks up on the correct distinctive ring if you subscribe to a distinctive ring service MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT The printer is an analog device If you are using a PBX system then make sure that the printer is connected to an analog port on the PBX You may need a digital line converter that converts digital signals into analog signals MAKE SURE TO FREE UP PRINTER MEMORY The printer saves an incoming fax to the printer memory before it prints the fax If the printer runs out of ink or runs out of paper while receiving the fax then the printer saves the fax so you can print it later However if the printer memory is full then the printer may not be able to receive more incoming faxes An error message appears on the touch screen when the printer memory is full Resolve the error to free up space in the printer memory MAKE SURE THAT FAX FORWARDING IS DISABLED From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Fax Forward gt Off gt Accept INCREASE THE RINGER VOLUME If you set the printer to receive faxes manually Auto Answer Off then increase the ringer volume Troubleshooting 162 MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE If you set the printer to receive faxes manually Auto Answer Off then you need to enter the correct code when a fax comes in so that the printe
135. is installed on your computer then do one of the following Turn off your computer firewall Update your computer firewall to the most recent version and then allow the printer software to communicate over the network For more information on turning off and updating the firewall see the help pages of your operating system Troubleshooting 166 Communication with printer lost when connected to Virtual Private Network VPN You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks VPNs Most Virtual Private Networks allow computers to communicate with only the VPN and no other network at the same time Disconnect from the VPN before installing the driver on the computer or before running the wireless setup on the computer To check if the computer is currently connected to a VPN open your VPN Client software and then check your VPN connections If you do not have a VPN Client software installed then check the connections manually using the Windows VPN Client If you would like to have the ability to connect to your local network and to a VPN at the same time then request the system support person for the VPN to allow split tunneling Be aware that some organizations will not allow split tunneling due to security or technical concerns If you want to connect only to a VPN then the documents you want to print will not be printed until you have ended the VPN session
136. it a few seconds and then try to print again The laptop and printer require a few seconds to power up again and reconnect to the wireless network If you see this message again after you have waited long enough for the printer and the laptop to connect to the network then there may be a problem with your wireless network Make sure that the laptop and printer have both received IP addresses For Windows users 1 Click Lis or click Start and then click Run 2 Inthe Start Search or Run dialog type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 For Macintosh users 1 From the Apple menu navigate to About This Mac gt More Info 2 From the Contents pane choose Network 3 If you are connected over a wireless network choose AirPort from the Active Services list The Router entry is typically the access point Troubleshooting 171 Locating the printer IP address From the printer print a network setup page In the TCP IP section look for Address View the printer settings 1 Fromthe printer control panel navigate to gt Network Setup gt TCP IP gt IPv4 Setup 2 Lookfor IP Address If the printer the laptop or both do not have an IP address or if either has an address of 169 254 x y where x and y are any two numbers between 0 and 255 1 2 Turn off the device or devices that do not have a va
137. just the quality of the fax set the size of the document add a cover page schedule the fax or view pending faxes Sending faxes using the computer For Windows users 1 With a document open click File gt Print 2 Make sure to select the fax version of your printer and then click Properties Preferences Options or Setup 3 Click the Fax tab and then make sure Enable Fax is selected Faxing 90 4 Enter the recipient fax number or numbers in the Fax number s field You can enter fax numbers manually or by using the Phone Book feature 5 f necessary enter a prefix in the Dialing Prefix dialog 6 Select the appropriate paper size and page orientation 7 Select Include Cover Page with Fax and enter the appropriate information if you want to include a cover page with the fax 8 Click OK For Macintosh users 1 With a document open choose File gt Print 2 From the Printer pop up menu select the fax version of your printer Note In order to see the fax options on the Print dialog you must use the fax driver for your printer If the fax version of the printer is not on the list then choose Add a printer and then choose the fax version of the printer 3 Enter the name and number of the recipient 4 Click Fax Receiving faxes Tips for receiving faxes When receiving faxes e Make sure that the printer is on and connected to a working telephone DSL or VoIP line The line is working if you hear a dial to
138. k Make sure the door is inserted at a 90 degree position 2 Close the ink cartridge access door to clear the message Troubleshooting 145 Ink Cartridge End of Life Try one or more of the following Replace the specified ink cartridge Make sure the ink cartridge installed is supported by the printer Touch Continue and then press lt gt to continue printing Warning Potential Damage Continued use of the specified cartridge may damage the printhead Touch Cancel Printing to cancel the print job See the User s Guide or visit the Lexmark Support Web Site at http support lexmark com for a list of supported ink cartridges Ink Cartridge Error The printer is unable to authenticate one or more of the installed ink cartridges Try one or more of the following Press x to cancel the current job Use only genuine Lexmark ink cartridges Install the specified ink cartridges properly Turn the printer off then wait about 10 seconds and then turn the printer back on Note Make sure the printer is not in Sleep mode Press and hold h for three seconds to turn off the printer See the User s Guide or visit the Lexmark Support Web site at http support lexmark com for more information Ink Cartridge Missing Try one or more of the following Install the specified missing ink cartridge or cartridges Reinsert the specified ink cartridge or cartridges If a Cartridge Finder widget has been downloaded to your printer
139. l Address Book Setup Add or manage address book contacts when sending e mails Intervention Management View any messages from the printer requesting intervention from the user Import Export Import or export a configuration file Additional Solutions Install customize or uninstall a solution Using the Embedded Web Server 130 Click To Device Management Allow the Embedded Web Server to collect data from the printer 3 Click Submit to save or click Reset Form to discard the new settings Using SmartSolutions 131 Using SmartSolutions What are SmartSolutions SmartSolutions are solutions that you can create customize and download from the SmartSolutions Web site http smartsolutions lexmark com to your printer You can create one touch custom solutions to streamline repetitive copying scanning and printing tasks You can also view RSS feeds calendars and online photo albums from the printer control panel To access a solution you created or customized touch SmartSolutions on the printer control panel and then select the icon or name of the solution For solutions with an option to send an e mail you must first set up your printer to e mail through 4 from the home screen Note Your printer may not come with some of these solutions depending on the features of the printer that you purchased Creating and customizing printer solutions Before you begin make sure Your printer an
140. l on the line and takes over the call What settings work best with voice mail service Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephone company This feature allows you to have multiple telephone numbers on one telephone line Each telephone number has a designated ring pattern All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only The different ring patterns let you know which telephone number was dialed and which device you should use to answer the call Ifyou do not have distinctive ring service then set the printer to receive faxes manually Auto Answer Off This setting lets you receive both voice calls and fax calls but works best if you use voice mail more often You need to turn off voice mail whenever you are expecting a fax How do change the resolution of the documents that fax The resolution or fax quality of the documents that you send may affect fax transmission The receiving fax machine may not support high resolutions resulting to a failed fax You can fix this by enabling Auto Fax Convert Make sure the original documents are not blurred If your high resolution fax is not being received then try selecting a lower quality Quality Black resolution Color resolution Standard 200 x 100 200 x 200 Fine 200 x 200 200 x 200 Fa
141. l support visit http support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access to the Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 USA O 2012 Lexmark International Inc All rights reserved Notices 178 GOVERNMENT END USERS The Software Program and any related documentation are Commercial Items as that term is defined in 48 C F R 2 101 Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1through 227 7207 4 as applicable the Commercial Computer Software and Commercial Software Documentation are licensed to the U S Government end users a only as Commerical Items and b with only those rights as are granted to all other end users pursuant to the terms and conditions herein Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries Mac and the Mac logo are trademarks of Apple Inc registered in the U S and other countries PCL is a registered trademark of the Hewlett Packard Company All other trademarks are the property of their respective owners AirPrint AirPrint and the AirPrint logo are trademarks of Apple Inc
142. l when you are prompted to select the type of security your network uses WEP WEP Wired Equivalent Privacy is the most basic and the weakest type of wireless security WEP security relies on a series of characters called the WEP key Every device on the wireless network must use the same WEP key WEP security can be used on both ad hoc and infrastructure networks Networking 99 A valid WEP key has e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers punctuation and symbols found on a keyboard No Security It is not recommended to use no security at all on a home wireless network Using no security means that anyone within range of your wireless network can use your network resources including Internet access if your wireless network is connected to the Internet The range of your wireless network may extend far beyond the walls of your home allowing access to your network from the street or from your neighbors homes Printing a network setup page A network setup page lists the configuration settings of the printer including the IP address and MAC address of the printer 1 Load plain paper 2 From the home screen navigate to gt Network Setup gt Print Setup Page Information you will need during wireless setup To set up the printer for wireless printing you need to know the following The n
143. leep mode Press to wake up the printer If the printer will not come out of Sleep mode then reset the power 1 Unplug the power cord from the wall outlet and then wait 10 seconds 2 Insert the power cord into the wall outlet and then turn on the printer If this problem persists then check our Web site for updates for your printer software or firmware RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold 1 for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply Troubleshooting 140 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print then the computer and printer may not be communicating RESTART THE COMPUTER AND TRY AGAIN REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Cannot print through USB If the Before you troubleshoot checklist does not solve the problem then try one or more of the following Check THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of
144. ler images of each page For example you can condense a 20 page document into five pages if you use this setting to print four page images per sheet 1 Load the original document 2 From the home screen touch Copy More Options Pages per Side 3 Select the paper orientation and the number of pages that you want to copy on a sheet of paper and then touch Accept You may print up to four page images on a sheet of paper 4 Press lt gt Copying 58 Placing an overlay message on each page 1 Load the original document 2 From the home screen touch Copy More Options Overlay 3 Select an overlay setting and then touch Accept Note If you select Custom Text then you will be prompted to specify a custom overlay The text can be up to 32 characters long 4 Press lt gt Removing the background of a copy The Background Removal feature adjusts the amount of background visible on a copy 1 From the home screen touch Copy More Options Background Removal 2 Select the background removal setting and then touch Accept 3 Press lt gt Making a duplex two sided copy Making a duplex two sided copy automatically The automatic duplex unit supports A4 A5 letter legal statement and executive size paper If you need to make duplex copies using other paper sizes then see the instructions for making a duplex copy manually Note You cannot make duplex copies on envelopes card stock or photo paper
145. lid IP address Turn on the devices and then check the IP addresses again If the printer or the laptop still does not receive a valid IP address then there is a problem with your wireless network Try the following Make sure your access point wireless router is turned on and is working Remove any objects that could be blocking the signal Temporarily turn off any unnecessary wireless devices on your network and pause any networlcintensive activities like large file transfers or network games If the network is too busy then it is possible that the printer is not receiving the IP address within the allowed time Make sure your DHCP server which may also be your wireless router is working and is configured to assign IP addresses If you are not sure how to do this then refer to the manual that came with your wireless router If the printer and computer have valid IP addresses and the network is operating correctly then continue troubleshooting MAKE SURE THE WIRELESS PORT IS SELECTED Note This solution applies to Windows users only 1 2 3 4 5 6 7 8 Click or click Start and then click Run In the Start Search or Run dialog type control printers Press Enter or click OK Right click the printer and then select Properties or Printer properties from the menu Click the Ports tab Locate the selected port The selected port has a check beside it in the Port column If the Description column of the selected
146. lint free cloth Warning Potential Damage Do not use liquids household cleaners or detergents as they may damage the touch screen Maintaining the printer 135 Moving the printer to another location When moving the printer and optional trays to another location follow these precautions Any cart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to move the options must have a surface able to support the dimensions of the options Make sure the bin extender and the exit bin are in their original positions e Keep the printer in an upright position Make sure to remove the ink cartridges from the printer Store the used ink cartridges in a box with the nozzles faceup Avoid severe jarring movements e f available use the original packaging of the printer with the needed padding to keep the printer protected during transport Troubleshooting 136 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems Make sure the power cord is plugged into the printer and into a properly grounded working electrical outlet Make sure the printer is turned on Make sure the printer is securely connected to the computer print server or network access point Check the printer for error messages and resolve any errors Check for paper jam messages and clear any jams Check the ink cartridges and install new cartridges if nec
147. locate the driver and finish setting up the printer 3 Select the USB printer See Selecting a printer on page 111 If the printer is currently set up for wireless 1 Attach a USB cable to the computer and to the printer 2 Wait a moment for Windows to locate the driver and finish setting up the printer 3 Select the USB printer See Selecting a printer on page 111 Note You can continue to use the printer through Ethernet or wireless connection Networking 111 Using the printer over an Ethernet network Select the connection type that describes how you currently access your printer If the printer is currently set up for wireless 1 Plug an Ethernet cable into the printer and into an available port on a switch or wall jack 2 Wait one minute for the Ethernet network adapter to become active and acquire an IP address from the network 3 Select the Network printer See Selecting a printer on page 111 Note The wireless adapter of the printer is disabled while it is connected to an Ethernet network If the printer is currently set up locally using USB connection 1 Plug an Ethernet cable into the printer and into an available port on a switch or wall jack 2 Insert the Software and Documentation CD into the computer you want to use to configure the printer 3 Follow the instructions on the computer screen for configuring a printer on an Ethernet network 4 Select the Network printer See Selecting a printer on page 111
148. lugged into the first phone port e f you are using a splitter then make sure that you are using a phone splitter Do not use a line splitter Cannot send faxes If the Fax troubleshooting checklist does not solve the problem then try one or more of the following IVIAKE SURE TO ENTER YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup then enter your fax name and fax number This is the information that identifies you as the sender in all the faxes that you send Some countries or regions require the fax number and fax name for you to send a fax and some fax machines block anonymous faxes REDUCE THE TRANSMISSION SPEED OF THE FAX MODEM The modem of the printer can send and receive data up to at 33 600 bps However it is not necessary to set the modem to its fastest transmission capability The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax Otherwise your fax will not be received 1 From the home screen navigate to gt Fax Setup gt Dialing and Sending gt Max Send Speed 2 Select a sending speed and then touch Accept ENABLE ERROR CORRECTION Errors and blurs may appear in the faxed document if there is too much noise on the line This feature enables the printer to transmit the bad blocks of data again and correct the errors When a fax has too many errors the fax may be rejected by the re
149. lutions below are for infrastructure networks If you are using an ad hoc network then adjust the computer when the solution suggests adjusting the access point Adhoc networks have a much shorter range than infrastructure networks Try moving the printer closer to the computer if they seem to have trouble communicating CHECK THE WIRELESS SIGNAL QUALITY To determine if the printer is receiving a strong signal from the access point print a network setup page The Quality field indicates the relative strength of the wireless signal the printer is receiving Drops in signal strength can be intermittent however and although the signal quality appears high it may drop during certain conditions If the signal quality is listed as good or excellent then another factor is causing the problem For more information on printing a network setup page see the User s Guide MOVE THE PRINTER CLOSER TO THE ACCESS POINT If the printer is too far away from the access point then it will not be able to communicate with other devices on the network For most indoor wireless networks the maximum distance between the access point and the printer is approximately 100 feet 30 meters This distance could be longer or shorter depending upon the layout of the network and the limitations of the access point REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal from your access point will pass through most objects Most walls floors
150. ment using the ADF cccccccccnnnnnnonononononononnnnnnnnnnononnnnnnnnnnrnnnnnnononnnnnnncnnanininos 55 Copying a two sided document using the scanner glaSS occcccnonoooonnnnnnnnnononononnnnnncncononnnnonnnnnnnnnnnnnnnos 55 Enlarging or reducing iIMagesS ccccocoononoonnnnnnnnnnnnonononnononnnnnnnnnnnnnnnnnr nr nn a aa Rr a Ea annes rsen a aiaia annes anis 56 Adjusting copy quality 3 A dei 56 Making a copy lighter or darker esses eene mnn menn nnnnnnnnnnnnnnnonnnnnennnannnos 56 Collating copies using the printer control panel cccccnnnnnonoooononononononnnnnnnncnononnnnnnononnonononnnnnnnnncanininos 57 Placing separator sheets between COpi8S cccccnonocoooonnnoncnnononnnnnoonnononnnnnnnnnnnnnnn nono nnn nnne eene nri n nana nnn 57 Copying multiple pages on one SHEET ccccccccssssssssssnsnsseeceeceeceeceseesssnsnsaeeeeeseeceeeessesuseenssesaeeseeseeeeesees 57 Placing an overlay message on each page ssssesseeeeeeeenenee ener sene een nennen nnns nana nns 58 Removing the background of a COPY ccssesssscceceeeceeceeseseueeceeceescesuseseusaeeeceecesssesueusaueeeeseeessesesnansaeees 58 Making a duplex two sided COPY ccccccssssccccessssseecessessseceecessseseecesessaeecesceseseecesessaeeceeceseaeeeecesensaeeeens 58 Canceling copy Oi 59 Scanning A o o A A 60 Contents 4 Scanning to a local COMPUTEL cscssccccecessssessesneeceeceeecescesesessueaeeceeeceecesees
151. menus 16 Using the printer control Panel ccessccccccecesccssessssnsnseceeceecescessesnsnsaeeseeseeseessesesnsaeeseeseseceesesesessasaeeeees 16 Understanding the hiome Screen ze tote a teh eee deed ed does 16 Navigating menus using the touch SCIEEN seeeseessnsscececeeceececeeceseesesesnsnsaeeseseeeeecesessesseseseeesnsausesaeess 18 Changing the Sleep timeout eee teet lt AM ER oe oae 19 SAVING paper and energy svcssesacsacevendacessadeacecoweedactanaeceacessvdsosevandaalasidea dasseuduuudecaceceedsavsiasueevandiadioiasusdesaves 19 Restoring factory default Setting Seeron r e E ea aa ER EE 20 Setting the security PIN of the printer eene enmt enn ne nennen nnns nasse nennen 20 Using the printer software eene ee ee eee eene eene enne sense nseeseeese 2L Minimum system requirements seniti idadi nennen eene NEn hesa KEND P esses three essen entere essen rnnt 21 Using the Windows printer SOFtWALE cccssssssssscceeceeceecesessesnensaneseecescessessesueusasaueseesececesseseseensaaeaeeeees 21 Using the Macintosh printer SOftWAIEC cccccccccccecescecesessesnsnsseeceeceeceecesseesensasaeeeeeseseeecessesesesnansaeeeess 23 Finding and installing optional SOFtWALE c cssessssccceceeceecesesssensseeceeceeeeecsseesessasaueceeeceeseesesessensansaness 24 Updating the printer SoftWare oe eneren a aeaniee ea dekaarde oaee aeaea Aaa Eana aA aa trennen snas nnns 2
152. nd the troubleshooting steps you have already taken to find a solution Troubleshooting 176 You need to know your printer model type and serial number For more information see the label on the inside top front cover of the printer The serial number is also listed on the menu settings page Lexmark has various ways to help you solve your printing problem Visit the Lexmark Web site at http support lexmark com and then select one of the following Tech Library You can browse our library of manuals support documentation drivers and other downloads to help you solve common problems E mail You can send an e mail to the Lexmark team describing your problem A Lexmark team representative will respond and provide you with information to solve your problem Live chat You can chat directly with a Lexmark Service Representative They can work with you to solve your printer problem or provide Assisted Service where the Lexmark Service Representative can remotely connect to your computer through the Internet to troubleshoot problems install updates or complete other tasks to help you successfully use your Lexmark product X P Telephone support is also available In the U S or Canada call 1 800 539 6275 For other countries or regions visit the Lexmark Web site at http support lexmark com Notices 177 Notices Product information Product name Lexmark Pro5500 Series Machine type 4447 Model s Pro
153. ne f you setthe printer to receive faxes manually Auto Answer Off then make sure that the ringer volume is not set to Off f you have set the printer to receive faxes automatically Auto Answer On then load paper in the printer Receiving faxes automatically 1 Make sure that Auto Answer is on From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Auto Answer gt On gt Accept 2 Set the number of rings before the printer picks up incoming faxes a Touch Pick up on the b Setthe number of rings and then touch Accept When the number of rings you set is detected the printer automatically receives the incoming fax Warning Potential Damage Do not touch the cables or the B and Taj ports while actively receiving a fax Faxing 91 Tips e fthe printer is sharing the line with other analog devices telephone answering machine then set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If the printer is on a dedicated fax line then you may set the printer to pick up on any number of rings f you have multiple numbers on a single line or if you subscribe to a distinctive r
154. network information manually in this situation An SSID can contain up to 32 alphanumeric characters Alphanumeric characters are a combination of alphabetic letters A to Z and numeric numbers 0 to 9 characters Where do I find my SSID View the settings on the access point wireless router Most access points have a built in Web server that can be accessed using a Web browser Check your computer to see if a program was installed with your wireless network adapter Many network adapters provide a software application that allows you to view the wireless settings of your computer including your SSID If you are unable to locate your SSID using either of these methods then contact your system support person What is a network A network is a collection of devices such as computers printers Ethernet hubs access points and routers connected together for communication through cables or through a wireless connection A network can be wired wireless or designed to have both wired and wireless devices How do find out what type of security my network is using Contact your system support person The person who set up your network usually keeps your wireless information See the documentation that came with your access point wireless router e Check the characters of the password that you use to access your wireless network If you are not using a password then choose None or No Security Characters Security type
155. ng eer i etre A RR Eee a eaa a ida 158 Fax troubleshooting tiere a a eaa aaa aa a e niaan 159 Memory card troubleshooting snieni n a n E a e 162 Network troubleShooting ccsssscccccccsccssessssnsceecceecescessssssueeseeeeesseseseseusaeeeseseeessesusaueseesesseseseseennsaaess 163 Embedded Web Server does not OPen cccessecessesssnsnsnsaneceececeecessesessesuseasauaeeaeeeeeeeeeseessesesessenansanegs 175 Contacting customer SUPPO ccana A e ad ac em ed 175 NOTICE Si A A A AAA da ATT Prod ct AO MN ice 177 Edition NOCICC iii dit a tl ida mica da io 177 Power cons mptlOfi cocida ii A EE Ra ode 180 Md do L Safety information 6 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Use only the power supply and power cord provided with this product orthe manufacturer s authorized replacements CAUTION POTENTIAL INJURY To reduce risk of fire use only the telecommunications RJ 11 cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network A CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safet
156. nger 21 Status Monitor Center 21 Tools for Office 21 Wireless Setup Utility 21 wired Ethernet networking for Macintosh 109 wired Ethernet networking for Windows 109 wireless 124 Macintosh 111 wireless network adding a printer to existing ad hoc network 106 advanced setup 100 common home configurations 117 information you will need for setting up wireless printing 99 installing printer on Macintosh 101 installing printer on Windows 101 interference 122 resolving communication problems 172 security 98 security information 116 signal strength 121 SSID 116 troubleshooting 163 types of wireless networks 120 wireless network compatibility 98 wireless print server not installed 170 wireless settings changing after installation Macintosh 105 199 changing after installation Windows 105 wireless setup advanced 100 127 guided 127 information needed for 99 wireless signal strength 121 wireless signal absorption 122 wireless signal quality 122 wireless troubleshooting cannot print over wireless network 166 changing wireless settings after installation Macintosh 105 changing wireless settings after installation Windows 105 lost connection to printer 166 printer and computer on different networks 123 printer works intermittently on wireless network 172 Wi Fi indicator description of icons 103 Wi Fi Protected Setup configuring manually 107 using 115 Wi Fi Protected Setup logo identifying 115 WPA 98 107
157. nne d mission est install l ext rieur il doit faire l objet d une licence L installateur de cet quipement radio doit veiller ce que l antenne soit implant e et dirig e de mani re n mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada www hc sc gc ca rpb Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon
158. nnection If the printer is currently set up for wireless 1 Attach a USB cable to the computer and to the printer 2 Addthe printer see Add the printer on page 113 3 Asecond print queue will be created Remove the wireless queue if you do not want to switch back to accessing the printer over a wireless connection Networking 113 Using the printer over an Ethernet network Select the connection type that describes how you currently access your printer If the printer is currently set up for wireless 1 Plug an Ethernet cable into the printer and to an available port on a switch or wall jack 2 Wait a minute for the Ethernet network interface to become active and acquire an IP address from the network 3 Add the printer see Add the printer on page 113 4 Asecond print queue will be created Remove the wireless queue if you do not want to switch back to accessing the printer over a wireless network If the printer is currently set up locally using USB connection 1 Plug an Ethernet cable into the printer and to an available port on a switch or wall jack 2 Insert the Software and Documentation CD into the computer you want to use to configure the printer 3 Follow the instructions on the computer screen Note You will need a USB cable to complete the configuration Add the printer In Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences Print amp Fax or System Preferences gt
159. not have an e mail address Try one or more of the following Touch Yes to enter the e mail address and then touch Accept every time you add a recipient Touch Edit the Group to enter the missing e mail addresses and then touch Accept every time you add a recipient Touch Send Anyway to send the e mail only to group members with e mail addresses Touch No to cancel the e mail Paper Tray x Detected Try one or more of the following Touch Yes to clear the message Touch Change Settings and then select the paper size and paper type of the media loaded Touch Accept for each selection Paper Tray x Removed Insert the specified paper tray into the printer or touch OK Phone Connected to Incorrect Jack Connect the telephone cord to the correct jack at the back of the printer and then touch OK Troubleshooting 148 Phone Line Busy If the printer is sharing the line with other devices then make sure these devices are not in use Phone Line Error The printer cannot detect a dial tone Check for a dial tone on your telephone line Phone Line Not Connected Make sure the printer is connected to a standard analog telephone line and then touch OK Printer Memory Full Try one or more of the following Depending on your printer model touch OK or press BY to clear the message and then try printing again From the computer adjust the printer settings to reduce the quality of the print job and then try p
160. nswering machine 94 for voice mail 94 fax setup country or region specific 81 digital telephone service 79 DSL connection 77 standard telephone line connection 74 VolP 78 Fax Setup Wizard 86 fax troubleshooting cannot receive faxes 161 cannot run fax software 162 cannot send faxes 160 fax troubleshooting checklist 159 193 faxing Address Book 87 blocking 96 calling card using 95 confirmation page 95 dial prefix 92 distinctive ring 93 duplex 96 fax history 96 fax quality 94 forwarding 96 pick up on 93 receiving automatically 90 receiving manually 91 rings 93 scheduling 95 sending a broadcast fax immediately 89 sending using the printer control panel 89 setting sender information 84 setup 91 tips receiving 90 tips sending 89 two sided 96 using the computer 89 faxing tips receiving faxes automatically 90 FCC notices 178 182 185 file types supported 46 finding information 8 MAC address 125 print queue 50 publications 8 Web site 8 finding IP address of computer Macintosh 126 firewall on computer 165 flash drive inserting 44 printing documents from 42 scanning to 62 forwarding faxes 96 France special wireless setup instructions 104 Freebox 104 frequently asked questions USB cable 119 Index G General Settings customize printer settings using 129 glossy paper loading 30 greeting cards loading 31 Group Dial setting up 87 H header bar 128 home page areas 128 understanding 128 home sc
161. nting photos remove each photo as it exits the printer and then let it dry before stacking For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Layout tab Copies area 4 Enter the number of copies that you want to print and then select Collate 5 Click OK to close any printer software dialogs 6 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK 2 3 4 From the menu bar choose File Print 5 From the Printer pop up menu choose your printer 6 From the Copies area enter the number of copies that you want to print and then select Collated 7 Click Print Changing the print order of pages By default the last page is printed first For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Layout tab Copies area 4 Select a page order To print the first page first clear the Print last page first check box To print the last page first select the Print last page first check box 5 Click OK to close any printer software dialogs 6 Click OK or Print Printing For Macintosh users 1 2 3 4 5 6 7 8 With a document open choose File gt Page Setup From the Page Setup dialog set the printer paper size and
162. ocations or to keep what is being scanned from being seen or used by others You may be prompted to enter a PIN if the network computer you are scanning to requires one Scanning To learn how PINs get assigned to network computers see the Help for the printer software associated with your operating system Canceling scan jobs Press x on the printer control panel or click Cancel on the computer screen 68 E mailing 69 E mailing Your can use your printer to send e mail to one or more recipients without using a computer To do this you can either scan a document or photo and then send it as an e mail or you can attach a saved document or photo from a memory device to an e mail Before you can send e mail using the printer control panel you must first configure the e mail settings of your printer Setting up the printer to e mail Setting up the e mail function 1 From the home screen navigate to gt E mail Setup gt Yes 2 Enter your e mail address and then touch OK The printer compares your e mail address to the list of known e mail providers 3 Follow the prompts on the display f your e mail address matches one of the domains on the list then the printer automatically assigns the SMTP server settings Note You may be required to enter your e mail user name and password depending on the e mail address you entered e f the e mail domain is not known then the Advanced E mail Setup Wizard appears on t
163. ocument Too Long The scan job exceeds the maximum number of pages Touch Cancel Job to clear the message and cancel the current scan job Scanner ADF Cover Open Try one or more of the following Close the ADF cover to clear the message e Press x to cancel the current scan job Scanner Disabled Try one or more of the following e Check the printer software settings or the Administration settings from the printer to enable the scanner Touch OK to clear the message Short Paper Try one or more of the following e Touch OK or press Bl depending on your printer model Make sure the paper size is correctly set e Load paper with the correct size in the tray or on the paper support e Check the paper guides and then make sure the paper is properly loaded in the tray or on the paper support Cancel the current print job Troubleshooting 150 Security Certificate Error Try one or more of the following e Touch Set Date to check the printer date and then try to reconnect to the server e Touch OK to clear the message SmartSolutions Update Failed Try one or more of the following e Make sure your printer and computer are each connected to the Internet through an Ethernet or wireless connection Make sure your printer is securely connected to the host computer print server or other network access point e Touch OK to clear the message Standard Network Software Error Try one or more of the following
164. oes not include repair of failures caused by Modification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO Notices 190 WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance
165. of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Index Index Numerics 2 sided fax setting 85 802 1X au
166. ology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Regulatory notices for telecommunication terminal equipment This section contains regulatory information pertaining to products that contain telecommunication terminal equipment such as facsimile Notice to users of the US telephone network FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the back of this equipment is a label that contains among other information a product identifier in the format US AAAEQHHTXXXX If requested this number must be provided to your telephone company This equipment uses the RJ 11C Universal Service Order Code USOC jack A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See your setup documentation for more information The Ringer Equivalence Number REN is used to determine the number of devices that ma
167. on e Connecting the printer The setup documentation came with the printer and is Installing the printer software also available on the Lexmark Web site at http support lexmark com About your printer What are you looking for Additional setup and instructions for using the printer Selecting and storing paper and specialty media Loading paper Performing printing copying scanning and faxing tasks depending on your printer model Configuring printer settings Viewing and printing documents and photos Setting up and using printer software Setting up and configuring the printer on a network depending on your printer model Caring for and maintaining the printer Troubleshooting and solving problems Find it here User s Guide The User s Guide is available on the installation software CD AN diy For updates check our Web site at http support lexmark com Creating and customizing printer solutions depending on your printer model SmartSolutions User s Guide Go to http smartsolutions lexmark com Help using the printer software Windows or Mac Help Open a printer software program or application and then click Help Click 3 to view context sensitive information Notes The Help installs automatically with the printer software The printer software is located in the printer program folder or on the desktop depending on your operating system
168. ons on the computer screen For Macintosh users 1 Close all open applications 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package 4 Select My printer is already set up am installing it on a new computer 5 Click Continue and then follow the instructions on the computer screen Networking 103 Determining the printer status using the network indicators Notes Some features may be available only in select models To find out if your printer has Ethernet or wireless capability or both refer to the documentation that came with your printer or contact your system support person For touch screen printers the network Ethernet and Wi Fi indicators can be viewed only from the home screen If the home screen does not appear then do either of the following If necessary turn on the printer Make sure it is not in Sleep mode From the printer control panel press A e For non touch screen printers check the network indicator light The printer is connected through an Ethernet connection and is ready for use or Ethernet indicator light is solid green The printer has been configured for Ethernet connection but it cannot reach the network or Ethernet indicator light is off e The printer has not been configured for a wireless network and therefore cannot
169. ontrol panel 1 From the home screen navigate to gt Address Book 2 To add a contact a Navigate to Add a Contact Add Contact Name Enter the contact name and then touch Ej Touch Add Fax Number Enter the fax number of the contact and then touch Accept Touch Accept again 0 Qo c If you want to add another entry then repeat steps a through e 3 To add a fax group a Navigate to Add a Group Add Group Name b Enter a group name and then touch MA c Touch Add Group Member and then select whether you want to add a contact manually or import a contact e Address Book Import a contact from the Address Book e New Entry Add a new contact d Touch Accept to save the entry every time you import a contact or add a contact Creating a contact list using the fax software For Windows users 1 Click uy or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Fax gt Edit contact list The Contacts tab of the Printer Setup Utility opens 4 Click Select from phone book 5 From the Phone Book field select a phone book Faxing 88 6 Select the contact that you want to add and then click Add to or change list to import the contact Note To add contacts you need to import contacts from the phone books on your computer that are supported by the fax software In addition to the software Address Book
170. ontrol panel indicating that the file you scanned has been saved Scanning to a flash drive or memory card Before you begin make sure your flash drive or memory card is not write protected 1 Load the original document 2 From the home screen touch Scan Memory Device 3 Insert the flash drive or memory card Notes The printer reads only one memory device at a time f aflash drive is inserted into the USB port while a memory card is in the card slot then a message appears on the display prompting you to select which memory device to use 4 Select the output file type you want to create 5 Setthe color quality original image size and the other scan options If necessary touch Accept each time you make a selection Scanning 63 6 From the Sides menu in Scan Options select 1 Sided or 2 Sided and then touch Accept 7 Press lt gt Follow the instructions on the display The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved Scanning photos For Windows users 1 Load the photo or photos facedown on the scanner glass 2 Click uy or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home gt select your printer gt Scan gt Advanced scan 5 From the Scan Source list select Flatbed 6 From the Scan Settings tab select the appropriate settings a Set Resolution dpi to
171. or as a printer option when sending a print job then try uninstalling and reinstalling the software Before you reinstall the software do the following IMAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE Check THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with e amp Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold 1 for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer Recovering the security PIN of the printer Contact customer support Troubleshooting 138 Print job does not print or is missing pages If the Before you troubleshoot checklist does not solve the problem then try one or more of the following IMAKE SURE THE INK CARTRIDGES ARE INSERTED
172. orientation Click OK From the menu bar choose File gt Print From the Printer pop up menu choose your printer From the print options pop up menu choose Paper Handling From the Page Order pop up menu choose a page order e To print the first page first choose Normal To print the last page first choose Automatic or Reverse Click Print Printing multiple pages on one sheet For Windows users 1 2 3 4 5 6 7 With a document open click File Print Click Properties Preferences Options or Setup Navigate to Layout tab Page Layouts area select Multiple pages per side N Up Select the number of page images to print on each side Adjust other settings as needed Click OK to close any printer software dialogs Click OK or Print For Macintosh users VO N Oo Ui Bb W N With a document open choose File Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose File Print From the Printer pop up menu choose your printer From the print options pop up menu choose Layout From the Pages per Sheet pop up menu choose the number of page images to print on each page Adjust other settings as needed Click Print 41 Printing 42 Printing documents from a memory card or flash drive To enable the File Print function the memory card or flash drive must contain document files that are supported by the printer
173. orrect paper size and papertype in the default paper tray e Press X to cancel the current job Change Paper Source to Custom Type Name Try one or more of the following Select the paper tray with the correct paper size or type e Touch Paper Loaded Continueto continue printing after loading the correct paper size and papertype in the default paper tray e Press X to cancel the current job Change Paper Source to Size Paper Try one or more of the following Select the paper tray with the correct paper size or type e Touch Paper Loaded Continueto continue printing after loading the correct paper size and papertype in the default paper tray e Press X to cancel the current job Troubleshooting 142 Change Paper Source to Size Type Paper Try one or more of the following e Select the paper tray with the correct paper size or type e Touch Paper Loaded Continue to continue printing after loading the correct paper size and paper type in the default paper tray Press X to cancel the current job Close Printer The printer is open Close the printer to clear the message Communication Error The printer cannot communicate with the requested destination Try one or more of the following Make sure your printer and computer are each connected to the Internet through an Ethernet or wireless connection Make sure your printer is securely connected to the host computer print server o
174. ote Use any application that supports both your printer and an e mailing option such as Image Capture 3 From the list of devices select your printer Note For information on finding the list of devices check the documentation that came with the application or search for Scanning an imagein the Search field of the Help menu 4 Adjustthe scan settings as needed ck C2 T If applicable click X 5 on the preview dialog for more information 5 Setthe e mail application as the scan destination and then start the scan job 6 Compose your e mail message Scanning to a PDF For Windows users 1 Loadan original document faceup into the ADF or facedown on the scanner glass 2 Click uy or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home gt select your printer gt Scan gt PDF Scanning starts and the scan progress dialog appears 5 Save the document as a PDF For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the Applications folder in the Finder launch the application you want to use Note Use any application that supports your printer Scanning 67 3 From the list of devices select your printer Note For information on finding the list of devices check the documentation that came with the application or search for Scanning an image in the Search field of the Help menu 4 Adju
175. ou do not have a dedicated fax line for the printer and if this connection method is supported in your country or region Note Remove the plug to access the port Selecting a location for the printer When selecting a location for the printer leave enough room to open trays including optional trays covers and doors depending on the features of your printer It is important to e Provide a flat sturdy and stable surface e Keep the printer Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight humidity extremes or temperature fluctuations Clean dry and free of dust Ordering and replacing supplies 13 Ordering and replacing supplies Ordering ink cartridges Make sure to order the cartridges that are available in your region Region 1 For the United States Canada and Latin America use 200 200XL or 200XLA cartridges Region 2 For the European Union EU the European Economic Area EEA and Switzerland use 210 210XL or 200XLA cartridges Region 3 For Africa the Middle East Central Eastern Europe non EU the Commonwealth of Independent States CIS and the Asia Pacific region use 220 220XL or 200XLA cartridges Retura Program Regular Cartridge Cartridge Sarcart High Lu Yid vdd Yew mo 700 210 200 a 9 zm www Mxmark com regions 1 US Core Late Amarica 2 EU GEA Sotomtand 3
176. ou have more than one telephone line then make sure that you enter the number for the line on which the printer is connected What is my dialing prefix The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number If the printer is in an office setting or in a private branch exchange this can be a specific number that you need to press so you can make a call outside the office This can also be a country code or an area code that you need to enter if you are sending faxes outside of town This can be very useful if you frequently send faxes to the same country or area When you set the dialing prefix in the utility the printer automatically inputs the prefix when you dial the fax number or telephone number You can enter up to 8 characters as your dialing prefix The valid characters are the numbers 0 9 and the characters pound and star If you are using the fax software to enter the dial prefix then you may also include the characters plus minus comma period and parentheses When do need to set Auto Answer to On Auto Answer is set to On by default which lets the printer receive faxes automatically If the printer is connected to the same telephone line with an answering machine then you must set Auto Answer to On so that you can receive both your voice calls and your faxes Make sure that the answering machine is set to pick up on fewer rings than the rin
177. p the printer to fax Scenario 1 Standard telephone line Setup 1 Printer is connected to a dedicated fax line To connect Connect the cable from the wall jack to the B port of the printer Tips for this setup Youcan set the printer to receive faxes automatically Auto Answer On or manually Auto Answer Off f you wantto receive faxes automatically Auto Answer On then set the printer to pick up on any number of rings that you want Faxing 75 Setup 2 Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect 1 Connect the cable from the wall jack to the B port of the printer 2 Remove the protective plug from the ay port of the printer and then connect the answering machine to the port Connected to different wall jacks LINE To connect Connect the cable from the wall jack to the B port of the printer Faxing 76 Tips for this setup e f you have only one telephone number on your line then you need to set the printer to receive faxes automatically Auto Answer On e Set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call
178. per left corner of the scanner glass Touch Continue When prompted to copy the back side of the ID card touch Yes Load the back side of the ID card facedown on the upper left corner of the scanner glass ao uu A WN HM Touch Continue to start printing Copying a two sided document using the ADF Depending on your printer model the ADF can scan duplex two sided pages in a single pass 1 Load an original document faceup into the ADF 2 Adjust the paper guides 3 From the home screen touch Copy gt More Options gt 2 Sided Copies 4 Select a two sided copying option and then touch Accept e 2 Sided to 1 Sided Make single sided copies of the two sided document e 2 Sided to 2 Sided Make two sided copies like the original document If you want to specify the page orientation and layout of the original document and the copy then touch Advanced Notes For long edged binding pages are bound along the long edge of the page left edge for portrait orientation and top edge for landscape orientation For short edged binding pages are bound along the short edge of the page top edge for portrait orientation and left edge for landscape orientation 5 Press lt gt 6 Follow the instructions on the display Copying a two sided document using the scanner glass 1 Load the original document facedown on the scanner glass 2 From the home screen touch Copy More Options 2 Sided Copies Copying 56 3
179. port 136 175 Continue button is unavailable 164 fax checklist 159 solving basic printer problems 136 wireless network 163 troubleshooting copy scanner unit does not close 157 troubleshooting copy and scan cannot scan to computer over a network 158 copier or scanner does not respond 157 partial document or photo scans 157 poor scanned image quality 157 scan not successful 158 scanning takes too long or freezes the computer 158 troubleshooting e mail cannot send e mail 158 troubleshooting fax cannot receive faxes 161 198 cannot run fax software 162 cannot send faxes 160 troubleshooting jams and misfeeds paper jam in the ADF 152 paper jam in the duplex unit 151 paper jam in the printer 151 paper or specialty media 153 troubleshooting memory card checklist 162 nothing happens when memory card is inserted 162 troubleshooting network cannot print to network printer 175 printer to be configured does not appear in list of printers found on network 174 troubleshooting print cannot delete documents from print queue 140 computer slows down when printing 156 ink smears or smudges 155 poor quality at the edges of page 154 slow print speed 155 streaks or lines on printed image 155 troubleshooting setup cannot print through USB 140 incorrect language appears on display 137 page does not print 138 printer does not respond 139 printer printing blank pages 139 recovering security PIN 137 software did not install 137 t
180. port indicates that it is a USB port then scroll through the list and select the port with Printer Port in the Description column Check the printer model in the Printer column to make sure you select the right printer port Click OK and then try to print again MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note This solution applies to Windows users only Troubleshooting 172 Click Lis or click Start and then click Run In the Start Search or Run dialog type control printers Press Enter or click OK Right click the printer and then select Properties or Printer properties from the menu Click the Ports tab Click the box next to Enable bidirectional support if it is not already checked O Uu B WRN H Click Apply OK and then try to print again Resolving intermittent wireless communications issues You may notice that your printer works for a short time and then stops working although apparently nothing has changed on your wireless network Many different issues can interrupt network communications and sometimes more than one problem exists at the same time Try one or more of the following DISCONNECT FROM ALL VPNs WHEN ATTEMPTING TO USE THE WIRELESS NETWORK Most Virtual Private Networks VPNs allow computers to communicate with only the VPN and no other network at the same time Disconnect from the VPN before installing the driver on the computer or before running the wireless setup on the computer To
181. printer and computer to reestablish the connection CLOSE ALL APPLICATIONS NOT IN USE Temporarily close unused applications or end processes that are taking too much memory from your computer CHECK YOUR COMPUTER PERFORMANCE You may need to change how your computer manages resources and processes For more information on improving computer performance see the documentation that came with your operating system Copy and scan troubleshooting Copier or scanner does not respond on page 157 Scanner unit does not close on page 157 Poor copy or scanned image quality on page 157 Partial copies or scans of documents or photos on page 157 Scan was not successful on page 158 Scanning takes too long or freezes the computer on page 158 Cannot scan to a computer over a network on page 158 Troubleshooting Copier or scanner does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit 2 Remove any obstruction keeping the scanner unit open 3 Lower the scanner unit Poor copy or scanned image quality If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CLEAN THE SCANNER GLASS ADIUST THE SCAN QUALITY REVIEW THE TIPS FOR COPYING SCANNING AND IMPROVI
182. printer models If you purchased a printer without an ADF then load original documents or photos on the scanner glass Tips for scanning Use the ADF when scanning two sided pages if your printer supports duplex scanning and the ADF supports the original document size e Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning or the ADF does not support the original document size When using the ADF adjust the paper guides on the ADF to the width of the original document To easily retrieve a document after copying or scanning lift the ADF input tray When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image Donotload postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be scanned is in place with the settings you want press to start scanning Scanning to a local computer 1 Load the original document 2 From the home screen touch Scan Computer USB Connected Computer The USB connected computer is the default destination that will receive the scan Note Make sure the scan software is installed on the destination computer Scanning 61 3 Select the output file type you want to create and other scan options If necessary touch Accept each time you make a selection 4 Pre
183. r Note Make sure the printer is not in Sleep mode Press and hold for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer RUN THE INSTALLER AGAIN 1 Close the installer 2 Remove the CD and then restart the computer 3 Insert the CD and then run the installer again MAKE SURE YOUR COMPUTER IS ABLE TO ACKNOWLEDGE USB activity ON THE USB PORT Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port 1 Click s or click Start and then click Run 2 Inthe Start Search or Run box type devmgmt msc 3 Press Enter or click OK 4 Watch the Device Manager window while connecting a USB cable or another device to the USB port The window refreshes when the Device Manager recognizes the USB connection fthere is activity on the Device Manager but none of the previous solutions worked then call customer support fthere is no activity on the Device Manager then there may be a problem with your computer and its USB support The computer must recognize the USB connection in order for installation to work Computer firewall is blocking communication with the printer Firewall settings may have stopped the printer from connecting to your computer If a firewall
184. r can receive it 1 From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Manual Answer Code 2 Copy the manual answer code that appears on the touch screen Note The default code is 9 but for increased security you can change it to a number that only you know Cannot run the fax software The printer must be connected to a telephone DSL VoIP or cable service before you can configure the fax settings in the fax software MAKE SURE A FAX DRIVER IS INSTALLED The fax option is available for use only with the PostScript driver or the Universal Fax Driver For information on installing these drivers see the Software and Documentation CD IMAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to connect the printer to your telephone line through a standard wall jack a DSL filter a VoIP adapter or a cable modem before you can open the fax software and configure the fax settings Memory card troubleshooting Memory card troubleshooting checklist on page 162 Nothing happens when a memory card is inserted on page 162 Memory card troubleshooting checklist Before you troubleshoot use the following checklist to solve most memory card problems Make sure that the memory card you are using can be used in the printer Make sure the memory card is not damaged Make sure memory card contains supported file types Nothing happens when a memory card is inserted If the Memory card
185. r other network access point Touch OK to clear the message Default E mail Message Try one or more of the following Touch Yes to set the message you entered as the default e mail message for the printer Touch No to keep the new message for the current job only Digital Line Detected Connect the printer to a standard analog telephone line If applicable also connect a digital filter to your telephone line Touch OK to clear the message For more information contact your telephone company Troubleshooting 143 Duplex Unit Missing Try one or more of the following e Make sure the duplex unit is properly installed at the back of the printer to clear the message e Cancel the current job E mail Server Not Specified Try one or more of the following e Touch Continue to return to the previous menu e Make sure that the e mail server has been specified From the home screen touch gt E mail Setup gt SMTP Setup Enter the SMTP server settings and then touch OK or Accept to save each item e f necessary make sure that the network to which your printer connects has an Internet connection Some e mail servers may not require an Internet connection such as those that are set up in private networks For more information on your e mail account settings contact your e mail provider or your system support person E mail Transmission Error Try one or more of the following e Make sure the printer is connect
186. rchasing a newer router that is fully compliant with the 802 11 IEEE specifications Ethernet network troubleshooting Printer does not appear in the list of printers found on the network CHECK THE ETHERNET CABLE e Check the Ethernet cable and the Ethernet connectors at both ends for any obvious damage Firmly plug one end of the Ethernet cable into the printer Firmly plug the other end of the Ethernet cable into the network hub or wall connection Try using a different cable Damage to the cable may not be obvious MAKE SURE THE PRINTER POWER IS ON Make sure the printer is connected to a power source and is turned on IVIAKE SURE THAT THE NETWORK IS OPERATING PROPERLY Try to access other computers on the network Make sure all switches hubs and other connecting devices are turned on MAKE SURE THE PRINTER HAS VALID NETWORK SETTINGS Print a network setup page from the printer and check the following See the Networking section of the User s Guide for instructions on how to print a network setup page Verify that the IP address is correct for your network Verify that the gateway is correct Troubleshooting 175 e Verify that the network mask is the same as the network mask used for other computers and printers on your network Cannot print to the network printer CHECK THE ETHERNET CABLE Check the Ethernet cable and the Ethernet connectors at both ends for any obvious damage Firmly plug one end of the
187. rd 4 Set the color quality original image size and other scan options If necessary press Mj each time you make a selection 5 Press lt gt Note For Macintosh users you may need to enable scanning to your computer through Image Capture to scan documents using a network printer and save the scan output Scanning 62 Adding a network folder shortcut 1 On your computer create a shared folder with read write access 2 Ona Web browser type your printer IP address and then press Enter 3 Navigate to either of the following Settings Scan to Network Folder Setup Settings Manage Shortcuts Add New Shortcut Scan to Network 4 Enter the necessary information and then click Add Note To avoid unsaved changes to your settings make sure the network folder shortcut name is different from that of your folder name Scanning a two sided document using the ADF Depending on your printer model the ADF can scan duplex two sided pages in a single pass 1 Loadan original document faceup into the ADF 2 Adjust the paper guides 3 From the home screen touch Scan 4 Follow the instructions on the display and then set the other scan options If necessary touch Accept each time you make a selection Note From the Sides menu in Scan Options make sure you select 2 Sided and then touch Accept 5 Press lt gt 6 Follow the instructions on the display The scan is complete when a message appears on the printer c
188. rdware not listed in a Lexmark collection program may be recycled through your local recycling center Contact your local recycling center to determine the items they accept Using the printer control panel buttons and menus 16 Using the printer control panel buttons and menus Using the printer control panel Note The icons appear when they are selectable on the current screen If an icon does not appear then the function is not available Use 1 Power e Turn the printer on and off e Switch to Sleep mode O Note When the printer is on press I to switch to Sleep mode Press and hold 1 for three seconds to turn off the printer 2 Back Return to the previous screen D 3 Touch screen display Exit from one menu level to a higher one Navigate the printer menus Note The display is turned off in Sleep mode Change settings View printer messages and animation 4 Start Start a job depending on which mode is selected 5 Cancel Cancel the current job or task 6 Help View Help text messages 9 View the Tutorial when on the home screen 7 Home Return to the home screen A Understanding the home screen After the printer is turned on and a short warm up period occurs the display shows the home screen Use the home screen selections to initiate an action such as copying or faxing or to change printer settings Using the printer control panel buttons and menus 17
189. re or ad hoc setup and then check the corresponding authentication type Note Some authentication types may be available only in select printer models or operating systems Wireless mode Authentication type Infrastructure e Open Mode Shared Mode WPA Personal WPA2 Personal WPA2 Enterprise e 802 1X RADIUS Ad hoc Open Mode Networking 101 Encryption Check the encryption method used on your network Note Some authentication types may be available only in select printer models or operating systems Authentication type Encryption method Open Mode None WEP Shared Mode WEP WPA Personal TKIP WPA2 Personal e TKIP AES WPA2 Enterprise e TKIP e AES 802 1X RADIUS None e WEP DynamicKeys e WEP StaticKeys e WPA TKIP WPA AES Installing the printer on a wireless network Before you begin make sure that Your wireless network is set up and working properly The computer you are using is connected to the same wireless network where you want to set up the printer e You know the network name SSID and the WEP key or WPA WPA2 preshared key passphrase of the wireless network you want to connect to For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then launch the CD manually a Click Ls or click Start and then click Run b Inthe Start Sear
190. reen icons 16 icons home screen 16 printer control panel 16 ID cards copying 55 Import Export customize printer settings using 129 improving scan quality 67 incorrect language appears on display 137 index cards loading 31 information finding 8 information needed for setting up printer on Ethernet network 108 information pane 128 information you will need during wireless setup 99 infrastructure network 120 ink conserving 7 ink cartridge access door location 11 Ink Cartridge Access Door Open 144 Ink Cartridge End of Life 145 Ink Cartridge Error 145 Ink Cartridge Missing 145 ink cartridges ordering 13 replacing 14 using genuine Lexmark 13 ink levels checking 132 Ink Low 146 inserting a memory card or flash drive 44 installation cable 119 installing network printer 127 installing optional software 24 installing printer on wired network Macintosh 109 on wired network Windows 109 on wireless network Macintosh 101 on wireless network Windows 101 installing printer on wired network Macintosh 109 installing printer on wired network Windows 109 installing printer software 25 installing wireless printer additional computers 102 interference wireless network 122 internal wireless print server resetting to factory default settings 166 Intervention Management customize printer settings using 129 IP address 126 configuring 105 IP address assigning 127 iron on transfers loading 31 J jams and misf
191. rent ways a network can be set up Four common examples appear below Note The printers in the following diagrams represent printers with internal print servers built into them so that they can communicate over a network Wireless network examples Scenario 1 Mixed wired and wireless connections on a network with Internet access e All computers and printers connect to the network through a router with Ethernet and wireless capabilities Some computers and printers connect wirelessly to the router others connect over a wired connection The network is connected to the Internet through a DSL or cable modem f dios ot A ATA nternet D pr D Networking 118 Scenario 2 Wireless network with Internet access e All computers and printers connect to the network using a wireless access point or wireless router The wireless access point connects the network to the Internet through a DSL or cable modem lt gt IR a o a Scenario 3 Wireless network with no Internet access Computers and printers connect to the network using a wireless access point The network has no connection to the Internet e CU acc to Scenario 4 Computer connected wirelessly to a printer without Internet access e A computer is directly connected to a printer without going through a wireless router This configuration is referred to as an ad hoc network The network has no connection to the Internet
192. rinter to your wireless network If you are using one of these boxes and need more information then see the documentation that came with your box or contact your internet service provider ISP MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances cordless phones baby monitors and security system cameras Make sure your access point is not positioned too closely to these devices MOVE THE COMPUTER PRINTER OR BOTH CLOSER TO THE ACCESS POINT The range of your wireless network depends on many factors including the abilities of your access point and network adapters If you are having trouble printing then try placing the computer and printer no more than 100 feet apart CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality If the signal quality is listed as good or excellent then another factor is causing the problem Troubleshooting 168 CHECK YOUR ADVANCED SECURITY SETTINGS e f you are using MAC Media Access Control address filtering to limit access to your wireless network then you must add the printer MAC address to the list of addresses allowed to connect to the access point e f you set the access point to issue a limited number of IP addresses then you must change this so that the printer can be added Note If you do not know how to make these changes then see the documentation
193. rinting again Printhead Cannot Move Try one or more of the following Touch OK Remove any obstructions to the printhead inside the printer Close the printer Printhead Error There is a problem with the printhead Contact technical support Printhead Warning Clean or Deep Clean the printhead to restore print quality Notes Cleaning the printhead nozzles uses ink so clean them only when necessary Deep cleaning uses more ink so try the Clean Printhead option first to save ink fthe ink levels are too low then you must replace the ink cartridges before you can clean the printhead nozzles Seethe User s Guide for more information on how to clean the printhead nozzles Proxy Error Try one or more of the following Touch Set Proxy to enter the proxy settings Touch OK to clear the message Troubleshooting 149 Remote Fax Error The receiving fax machine cannot receive the fax There may be errors on the receiving end Replace Ink Cartridge Try one or more of the following Replace the unrecognized ink cartridge with one that is supported by your printer e Ifa Cartridge Finder widget has been downloaded to you printer then touch Find Ink The Cartridge Finder solution available in the SmartSolutions menu appears Touch OK to clear the message e See the User s Guide or visit the Lexmark Support Web site at http support lexmark com for a list of supported ink cartridges Scanned D
194. rketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product s manufactured from new parts or new and serviceable used parts which perform like new parts ls during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the product Notices 189 Ifyou transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it
195. rking 110 Using the printer wirelessly Select the connection type that describes how you currently access your printer If the printer is currently set up locally using USB connection 1 Click uy or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select your printer and then navigate to Printer Home gt Settings gt Wireless setup utility 4 Follow the instructions on the computer screen Note There is no need to remove the USB cable connecting the printer to the computer during wireless configuration If the printer is currently set up for Ethernet 1 Unplug the Ethernet cable from the printer 2 Place the printer close to the computer you want to use to configure the printer for wireless access Note You will need to connect the printer to the computer with a USB cable Make sure the printer is close enough to the computer for your USB cable to reach both 3 Click uy or Start 4 Click All Programs or Programs and then select the printer program folder from the list 5 Select your printer and then navigate to Printer Home gt Settings gt Wireless setup utility 6 Follow the instructions on the computer screen Using the printer locally USB Select the connection type that describes how you currently access your printer If the printer is currently set up for Ethernet 1 Attach a USB cable to the computer and to the printer 2 Wait a moment for Windows to
196. roubleshooting wireless cannot print over wireless network 166 changing wireless settings after installation Macintosh 105 changing wireless settings after installation Windows 105 resolving communication problems 172 two sided printing 48 two sided printing dry time setting 36 49 TX report fax 95 Index U UK special wireless setup instructions 104 Unable to Retrieve the Solution 150 uninstalling printer software 25 Universal Print Driver downloading 24 Unrecoverable Fax Error 148 150 Unrecoverable Scan Error 150 Unsupported Cartridge 145 updating printer software 24 USB 124 cable 119 Macintosh 111 USB cable 119 definition 119 USB connection with network connection 124 USB Device Not Supported 150 USB Hub Not Supported 151 USB port location 12 user information fax setting 84 85 using Macintosh printer software 23 Web Links 23 V Virtual Private Network 166 voice mail setting up 74 voice mail fax settings 94 Voice over Internet Protocol VoIP faxsetup 78 VoIP adapter 78 volume adjusting ringer and dial tone 94 speaker 94 VPN lost connection to printer 166 printing locally 166 W Web Links using 23 Web site finding 8 WEP 98 107 WEP key key index 127 locating 115 WEP transmit key 107 Windows installing printer on wireless network 101 Windows software Abbyy Sprint OCR 21 Phone Book 21 Printer Home 21 Printer Setup Utility 21 Printing Preferences 21 Product Update 21 Status Messe
197. s Enter or click OK The printers folder opens 4 Right click the printer and then select Open or See what s printing 5 Pause the print job e f you want to pause a particular print job then right click the document name and then select Pause f you want to pause all print jobs in the queue then click Printer and then select Pause Printing For Macintosh users 1 Click the printer icon on the Dock The print queue dialog appears 2 Pause the print job f you want to pause a particular print job then choose the document name and then click Hold f you want to pause all print jobs in the queue then click Pause Printer or Stop Jobs Resuming print jobs For Windows users 1 Click o or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Open or See what s printing 5 Resume the print job f you want to resume a particular print job then right click the document name and then select Resume or Restart f you want to resume all print jobs in the queue then click Printer and then clear the selection for Pause Printing Printing 53 For Macintosh users 1 From the Apple menu navigate to System Preferences gt Print amp Fax gt select your printer 2 Click Open Print Queue or Set Up Printers The print queue dialog appears 3 Resume the print job f yo
198. s been identified as a major nationwide problem It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected An appropriate AC surge arrestor is defined as one that is suitably rated and certified by UL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized safety certification body in the country region of use This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges This equipment uses CA11A telephone jacks Avis r serv aux utilisateurs du r seau t l phonique du Canada Ce produit est conforme aux sp cifications techniques d Industrie Canada Le num ro REN ringer equivalence number num ro d quivalence de sonnerie fournit une indication du nombre maximum de terminaux pouvant tre connect s l interface t l phonique En bout de ligne le nombre d appareils qui peuvent tre connect s n est pas directement limit mais la somme des REN de ces appareils ne doit pas d passer cinq Le num ro REN du modem est indiqu sur l tiquette produit situ e l arri re de l quipement Les compagnies de t l phone constatent que les surtensions lectriques en particulier celles dues la foudre entra nent d importants d g ts sur les terminaux priv s connect s des sources d alimentation CA Il s agit l d un probl me majeur d chelle nationale En cons quence
199. sheets The labels are loaded with the printable side facedown The top of the labels feeds into the printer first The paper guides rest againstthe left right and bottom edges ofthe label sheets 50 transparencies The transparencies are loaded with the rough side facedown You load A4 or letter size transparencies You remove any paper backing sheets from the transparencies before loading e Ifthe transparencies have a removable strip then each strip faces down The paper guides rest against the left right and bottom edges of the transparencies Note Transparencies require more drying time Remove each transparency as it exits and allow it to dry to avoid ink smudging 10 iron on transfers You follow the loading instructions that came with the iron on transfers The transfers are loaded with the printable side facedown The paper guides rest against the edges of the transfers Note For best results load transfers one at a time 25 index cards photo papers or postcards e The thickness does not exceed 0 025 inches 0 635 mm Photo paper is loaded with the printable side facedown You load the photo paper in the center of the tray The paper guides rest against the left right and bottom edges of the o Note For best results allow photos to dry at least 24 hours before stacking displaying or storing Loading paper and original documents 32 Saving paper settin
200. ss lt gt The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved Scanning to a network computer 1 Load the original document 2 From the home screen touch Scan gt Computer 3 Touch the name of the destination computer Notes Make sure the scan software is installed on the destination computer Make sure the printer can communicate with the destination computer You may be prompted to enter a PIN if the computer requires it To assign a computer name and a PIN to the computer see the Help for the printer software associated with your operating system 4 Select the output file type you want to create and other scan options If necessary touch Accept each time you make a selection 5 Press lt gt The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved Scanning to a network folder Notes e This feature may not appear in the Embedded Web Server depending on your printer model e Make sure you have created a folder shortcut before you begin For more information see Adding a network folder shortcut on page 62 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 From the home screen navigate to Scan gt Network Folder 3 Select the name of the network shared folder you want You may be prompted to enter your user name and passwo
201. ssusaueseeeeeeeessesesssaaeaeeeeeseeseees 60 Scanning to a network computer esses enne nnnnnnn nnne nennen trina nana nasi seen eie ie nnns nasa annee nnn 61 Scanning to a rnietwork folder ias ecu e owe euo 61 Scanning a two sided document using the ADF cccccccccssssssssnssseceeceecescessssssnsaseeceecesseesesssnsauseseeeeeens 62 Scanning to a flash drive or memory card s ssssssseseeeeeeeene enema enn nnn nnns snnt 62 SCANNING photos teet tette eei ene e tetas a o ei ee a diea dex oec e Re edes ends 63 Scanning documents for editing nennen enne nennen nennen nnn nasi seen eene nnns innen 64 Scanning directly to e mail using the printer SO tWare o ooccccccconnnononnononnnnnnnnnnonnnnnnnnnnononnonnnnnnncnnonos 65 SCANNING tO d d ID EP EE 66 Scanning FAN ELTE 67 Canceling SCAN JO Ad Ea da td deba 68 E mailing aa 0S Setting up the printer to e mail esses eene nennen nennen nennen ener nnns nasse enne ENE nnns enne 69 Creating an e mail contact Ist tci cr ete ee ce Te pend cete er E e Red ec uera bands bets 70 Sending e mail 5 rete A KEV LN E a Re DN RE NR E NARRA TRIN a NAE AVR O ARE T NUM ENTRA 71 Canceling an esmiall 42 5 ete tert poro ee ia eta 73 acri e M 7 fa Setting up the printer to fax eese nennen nennen nen nnn nennen nnne tensa sanas essen eniin ansa ea ias 74 Configuring the fax settings et te e dt e e
202. st the scan settings as needed ck CD T If applicable click on the preview dialog for more information 5 Setthe application that supports the PDF format as the scan destination and then start the scan job 6 Save the document as a PDF Scanning FAQ How can improve the quality of a scan Make sure your original documents are in good condition Make sure the application that receives the scanned document is appropriate For example if you are scanning a photo to edit it then make sure you choose a photo editing application to receive the scan If you are scanning a document to edit the text then make sure you choose an OCR application Use either of the following high resolutions 300 dpi for photos 600 dpi for text and graphic documents How can adjust the color of a scan From the scan options menu do the following Select the Content Type option that describes the original document Select the Content Source or Original Type option that describes how the original document was produced How do I scan in black and white Color is the default for all scans To scan in black and white do the following 1 From the home screen of the printer control panel touch Scan 2 Choose a scan destination 3 Select the settings for the scan 4 From the Scan Options screen touch 9 Why am I being asked for a PIN PINs are a security measure used to restrict the scanned information from going into certain l
203. surface of the unprinted paper to prevent smudges or marks that may affect the quality of your prints Notes For best results allow photos to dry at least 24 hours before stacking displaying or storing For best results load more photo paper than needed but do not exceed the maximum number of sheets for your paper type 10 envelopes The envelopes are designed for use with inkjet printers The envelopes are loaded with the printable side facedown and the flap to the left as shown Youload the envelopes in the center of the tray as indicated by the icon Load them all the way to the back of the tray You print the envelopes in landscape orientation The paper guides rest against the left right and bottom edges of the envelopes Youselectthe correct envelope size Setthe left and right margins so that the envelope text will be correctly positioned on the envelope Warning Potential Damage Do not use envelopes that have metal clasps string ties or metal folding bars Notes Do not load envelopes with holes perforations cutouts or deep embossing Do not use envelopes that have exposed flap adhesive Loading paper and original documents 31 Load up to Make sure 25 sheets of labels You use full label sheets Partial sheets with areas exposed by missing labels may cause labels to peel off during printing resulting in a paper jam You load A4 or letter size label
204. t are SmartSolutions cccccsssccccssscccssscccccccceessscenssssccessceseecccscesscseeeuseseesscsssecsseseseseseesseseeseses 131 Maintaining the prIDEer ossia pon rater A LOZ Maintaining ink cartridges cntie api raeo eE a aa EE ER a Eak Saane AEA da Li raa eae adaa EERE AEDE a 132 Cleaning the exterior Of the printer eene enne nennen nennen en enn nennen nnns nsns nnn nn 133 Cleaning the scanner glass z cto a A dias 134 Cleaning the touch screen ssesssssssesseeee eene eene nnne nennen nnn nna sas r sein eee nan na sse nanat i snnt 134 Moving the printer to another locatiON ooooccccccnnnononnononononnnnnnnnnnnononanonononnnnnnnnnnonnnnnnnnnnrnrnnnnonnnos 135 Huren see I Before you tro blesh oot 5 tn ette e a eere deg ie Eco Yee onde eere Pe eoe ER Shea inda eio 136 If Troubleshooting does not solve your problem ccccccccncnnoonononncnnnnnnncanonononnnonononnnnnnnnonnnnanananononns 136 Setup troubleshooting csse eene en nnn nnnn nas r seen niei ass ns isses ene i rina nas r seen nnn 136 Understanding printer messages ssssssssseseeeeeee eene eee mener nnns nnne EE nnns nenas rsen eese n eterni anna nns 141 Clearing paper Jatris e ree er eee tin ree ee e EE Ret avi a A Ped YA FATA aeai 151 is dlaimre Uie T Jarero ifa 154 Copy and scan troubleshooting sess nenn ennemis rsen nenne nnn na sanis eene ne en nn nasse nn 156 E mall roubleshooti
205. t is generating hard copy output from electronic inputs 37 68 W Copy The product is generating hard copy output from hard copy original 35 31 W documents Scan The product is scanning hard copy documents 18 66 W Ready The product is waiting for a print job 12 37 W Sleep Mode The product is in a high level energy saving mode 5 74 W off The product is plugged into a wall outlet but the power switch is turned off 0 52 W J The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is automatically engaged after this product is not used for a specified period of time called the Sleep Mode Timeout Factory default Sleep Mode Timeout for this product in minutes 30 By using the configuration menus the Sleep Mode Timeout can be modified between 1 minute and 240 minutes Setting the Sleep Mode Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Sleep Mode Timeout to a high value maintains a fast response but uses more energy Off mode If this product has an off mode which still consumes
206. t open click File Print Click Properties Preferences Options or Setup Navigate to Paper Finishing tab gt Paper size list gt select your paper size If no paper size matches the label sheet size then click Manage Custom Sizes and set a custom size Navigate to Paper type list select your paper type Click OK to close any printer software dialogs Click OK or Print For Macintosh users 1 2 WO N Oo uU RA 10 With a document open choose File Page Setup From the Format for pop up menu choose your printer From the Paper Size pop up menu choose your paper size If no paper size matches the label sheet size then set a custom size Select an orientation and then click OK From the menu bar choose File Print From the Printer pop up menu choose your printer From the print options pop up menu choose Quality amp Media From the Paper Type pop up menu choose Card Stock From the Print Quality menu choose a print quality other than Quick Print Click Print Tips on loading label sheets Make sure the top of the label sheet feeds into the printer first Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet Make sure the paper guide or paper guides rest against the edges of the label sheet Use full label sheets Partial sheets with areas exposed by missing labels may cause labelsto peel off during printing resulting in a paper jam Print
207. t respond 139 printer memory fax 97 Printer Memory Full 148 printer messages Alignment Problem 141 Cannot Collate Job 141 Change Paper Source to Custom String 141 Change Paper Source to Custom Type Name 141 Change Paper Source to Size Type Paper 142 Change Paper Source to Size Paper 141 Close Printer 142 Communication Error 142 Default E mail Message 142 Digital Line Detected 142 Duplex Unit Missing 143 Exit Bin Full 143 E mail Server Not Specified 143 E mail Transmission Error 143 Failed to Connect 143 Fax Memory Full 144 Fax Mode Unsupported 144 Fax Modem Error 144 Fax Name Not Set Up 144 Ink Cartridge Access Door Open 144 Ink Cartridge End of Life 145 Ink Cartridge Error 145 Ink Cartridge Missing 145 Ink Low 146 Load Paper Source with Custom String 146 Load Paper Source with Custom Type Name 146 Load Paper Source with Size Type Paper 146 Load Paper Source with Size Paper 146 Memory Device Access Error 147 No Answer 147 No E mail Address 147 Paper Tray x Detected 147 Paper Tray Removed 147 Phone Connected to Incorrect Jack 147 Phone Line Busy 148 Phone Line Error 148 Phone Line Not Connected 148 Printer Memory Full 148 Printhead Cannot Move 148 Printhead Error 148 Printhead Warning 148 Proxy Error 148 Remote Fax Error 149 Replace Ink Cartridge 149 Scanned Document Too Long 149 Scanner ADF Cover Open 149 Scanner Disabled 149 Security Certi
208. t software first For Windows users 1 Close all open software programs 2 Insert the installation software CD If the installation dialog screen does not appear after a minute then launch the CD manually a Click Lis or click Start and then click Run b Inthe Start Search or Run box type D setup exe where D is the letter of your CD or DVD drive C Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen Using the printer software 26 For Macintosh users 1 Close all open applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package and then follow the instructions on the computer screen Using the Internet 1 Goto the Lexmark Web site at www lexmark com 2 Navigate to SUPPORT amp DOWNLOADS gt select your printer gt select your operating system 3 Download the driver and install the printer software Note Updated printer software may be available at http support lexmark com Loading paper and original documents 27 Loading paper and original documents Loading the paper tray Make sure The printer is turned on You use paper designed for inkjet printers The paper is not used or damaged You follow the instructions that came with the specialty media The paper does not buckle when you adjust the paper guides Lift th
209. talled automatically with the printer software J Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Using the printer software 23 Using the Macintosh printer software Software installed during printer installation 1 From the Finder navigate to Applications gt select your printer folder 2 Double click the application that you want to use Use the To Print dialog Adjust the print settings and schedule print jobs Note With a document or photo open choose File Print to access the Print dialog Printer Settings Customize settings for fax jobs Create and edit the Contacts list Configure e mail connectivity settings Wireless Setup Set up the printer on a wireless network Assistant Note This application is automatically installed with the printer software if the printer has wireless capability Uninstaller Remove the printer software from your computer Note Your printer may not come with these applications depending on the features of the printer that you purchased Web Links Web Links are links to predefined Web pages Web Links are saved in the printer folder 1 From the Finder navigate to Applications select your printer folder Web Links 2 Double click the Web Link that you want to visit Contact technical support Customer Support
210. ter over your wireless network End your VPN session and try printing again Troubleshooting 167 Make sure Demo MODE is TURNED OFF Select printer features are not available when Demo Mode is turned on From the home screen navigate to gt Demo Mode gt Off gt save the setting CHECK your WEP key or WPA PASSPHRASE If your access point is using WEP security then the WEP key should be e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WEP key are case sensitive If your access point is using WPA or WPA2 security then the WPA WPA2 preshared key passphrase should be e Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or From 8 to 63 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WPA WPA2 preshared key passphrase are case sensitive Note If you do not know this information then see the documentation that came with the wireless network or contact the person who set up your wireless network CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION REGISTRATION BUTTON Wireless broadband boxes in Europe the Middle East and Africa such as Livebox AliceBox N9UF Box Freebox or Club Internet may require you to press an association registration button when adding the p
211. ter printing blank pages 139 recovering security PIN 137 software did not install 137 shared printing 114 sharing printer in Windows 113 Short Paper 149 Sleep timeout changing 19 SmartSolutions 131 SmartSolutions Update Failed 150 SMTP server configuring 69 software did not install 137 software updates checking 24 software optional finding installing 24 solutions 131 speaker volume adjusting 94 Speed Dial setting up 87 splitter choosing 92 SSID finding 123 locating 116 wireless network 116 Standard Network Software Error 150 streaks or lines on printed image 155 supported memory cards and file types 46 supported operating systems 21 switching from Ethernet to USB using Windows 109 to wireless using Windows 109 switching from USB to Ethernet using Windows 109 to wireless using Mac OS X 111 to wireless using Windows 109 switching from wireless to Ethernet using Windows 109 to USB using Mac OS X 111 to USB using Windows 109 I TCP IP 126 telecommunication notices 182 183 184 185 tips for copying 54 e mailing 72 printing 38 receiving faxes 90 scanning 60 sending faxes 89 touch screen cleaning 134 navigating 18 transmission report fax 95 transmit key WEP 107 Transmit Terminal Identification TTI setting 84 transparencies loading 31 tray loading paper 27 trays linking 37 troubleshooting cannot open Embedded Web Server 175 checking an unresponsive printer 136 contacting customer sup
212. ter your e mail account information and set up the SMTP server before sending an e mail Make sure the printer is connected to an Ethernet or wireless network before sending an e mail If necessary make sure the network is connected to the Internet for the printer to communicate with the SMTP server If the printer cannot connect to the Internet then contact your system support person The printer supports only one active network connection Ethernet or wireless at a time e Add contacts to your address book When sending an e mail you can just select contacts from your address book instead of typing their e mail addresses repeatedly e Use the ADF when scanning two sided pages if your printer supports duplex scanning and the ADF supports the original document size e Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning or the ADF does not support the original document size e When using the ADF adjust the paper guides on the ADF to the width of the original document e To easily retrieve a document after copying or scanning lift the ADF input tray When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image Donotload postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be e mailed is in place with the settings
213. th to the signed certificate or click Browse to locate the certificate file b Click Install CA Certificate and then type the path to the CA certificate or click Browse to locate the certificate file J 2 Type the necessary information that the authentication server requires 3 Click OK and then follow the instructions on the computer screen Installing the printer on an Ethernet network Information you will need to set up the printer on an Ethernet network Make sure you have the following information before you begin e Avalid unique IP address for the printer to use The gateway for the network The network mask of the network where the printer will be used The name of the domain where the printer will reside Networking 109 e The hostname of the printer Any security information required for authentication to the network Note Make sure you have an Ethernet cable to connect the printer to the network and an available port either on a networking device or a wall jack that physically connects the printer to the network Installing the printer on an Ethernet network Before you install the printer on an Ethernet network make sure that You have completed the initial setup of the printer Your network is set up and working properly Your computer is connected to your network For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD If the installa
214. that came with the access point or contact the person who set up your wireless network MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT e See if you have access to the Internet by opening your Web browser and accessing any site fthere are other computers or resources on your wireless network then check to see if you can access them from your computer MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK If the printer is not on the same wireless network as the computer then you will not be able to print wirelessly The SSID of the printer must match the SSID ofthe computer if the computer is already connected to the wireless network For Windows users 1 Obtain the SSID of the network that the computer is connected to a Type the IP address of your access point into the address field of your Web browser If you do not know the IP address of the access point 1 Click Lis or click Start and then click Run 2 In the Start Search or Run dialog type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter Check the Wireless Network Connection section e The Default Gateway entry is typically the access point e The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 Type the user name and password of the access point when prompted Click OK In the Wireless settings section look for the SSID Write down the SSID aa c Note Make
215. the Embedded Web Server reloads For more information on assigning static IP addresses see the documentation that came with your router and operating system Troubleshooting 174 CHECK FOR KNOWN ISSUES WITH THE ACCESS POINT Some wireless routers have documented defects that were identified and resolved by the manufacturers Visit the company Web site of the router manufacturer Check for firmware updates and other advice from the manufacturer See the documentation that came with your wireless router if you are not sure how to reach the manufacturer Web site CHECK FOR WIRELESS NETWORK ADAPTER UPDATES If you are having trouble printing from one particular computer then check the Web site of the manufacturer of the wireless network adapter card in that computer It is possible that there is an updated driver available that could resolve the issue CHANGE ALL NETWORK DEVICES TO THE SAME TYPE While it is possible to successfully mix 802 11b 802 11g and 802 11n devices on the same wireless network the faster devices will sometimes prevent the slower devices from communicating Try turning on only the network devices of the same type and see if network communications improve If this solves the problem then you may want to upgrade your older devices with newer wireless network adapters PURCHASE A NEW ROUTER If your router is several years old then it may not be fully compatible with the newer wireless devices on your network Consider pu
216. the OCR is installed For Windows users 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 Click ue or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home select your printer Scan Document Scanning starts and the scan progress dialog appears 5 6 Scanning 65 When the scan is finished save the document The file will be converted into a format that can be edited Open the document in the appropriate application to edit it For Macintosh users 1 2 Load the original document faceup into the ADF or facedown on the scanner glass From the Applications folder in the Finder launch the application you want to use Notes Use any application that supports your printer and lets you work with the OCR software ABBYY FineReader f the OCR software is missing then insert the installation software CD Reinstall the printer software using the custom install option so you can manually select all of the packages listed From the list of devices select your printer Note For information on finding the list of devices check the documentation that came with the application or search for Scanning an imagein the Search field of the Help menu Adjust the scan settings as needed Note Use a scan resolution of 300 dpi or more If applicable click 2 on the preview dialog for more information Set the O
217. the USB port at the back of the printer is covered by a sticker then make sure to remove it Networking 120 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer 4 Follow the instructions on the computer screen How are infrastructure and ad hoc networks different Wireless networks can operate in one of two modes infrastructure or ad hoc In infrastructure mode all devices on a wireless network communicate with each other through an access point wireless router In ad hoc mode a computer with a wireless network adapter communicates directly with a printer equipped with a wireless print server Infrastructure Ad hoc Characteristics Communication Through an access point Directly between devices Security More security options WEP or no security Range Determined by the range and number Restricted to the range of individual of access points devices on the network M Networking 121 Infrastructure Ad hoc Speed Usually faster Usually slower Requirements for all devices Unique IP address for each device Yes Yes Mode set to Infrastructure mode Ad hoc mode Same SSID Yes including the access point Yes Same channel Yes including the access point Yes p E E We recommend setting up a network in infrastructure mode using the installation software CD
218. the jam is cleared Make sure you do not tilt the printer when checking the jam clearance area Grasp and pull the latch under the printer control panel to open the printer Before clearing the jam make sure the printhead is moved to the side and away from the jammed paper 2 Firmly grasp the paper and then gently pull it out Note Be careful not to tear the paper while removing it 3 If necessary close the printer to clear the message Paper jam in the duplex unit Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams Troubleshooting 152 1 Pull up the duplex latch and remove the duplex unit 2 Firmly grasp the paper and then gently pull it out Note Be careful not to tear the paper while removing it 3 Reinsert the duplex unit to clear the message Paper jam in the ADF select models only Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams 1 Open the ADF cover and then gently pull out the jammed paper Troubleshooting 153 Notes Make sure the ADF cover is fully opened to ensure that the jammed paper is properly removed e Be careful not to tear the paper while removing it 2 Close the ADF cover Note Make sure there is no paper on the ADF input tray before closing the ADF cover 3 Touch OK 4 Resume the copy scan or fax job Paper or specialty media misfeeds
219. then connect the telephone to the port Faxing 80 Tips for this setup e To make sure that the phone port on the cable modem is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two phone ports for your devices but do not want to pay extra then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone Setup 2 Printer is connected to a wall jack cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem Your cable telephone service comes from the wall jacks gi EXT LINE To connect 1 Connectthe cable from the wall jack to the B port of the printer 2 Remove the protective plug from the ay port of the printer and then connect the telephone to the port Faxing 81 Scenario 5 Country or region specific setup Different countries or regions have different types of telephone wall jacks The standard wall jack adopted by most countries or regions is the Registered Jack
220. thentication 108 A ad hoc network 120 ad hoc wireless network adding a printer 106 adding network folder shortcut 61 additional computers installing wireless printer 102 Additional Solutions customize printer settings using 129 Address Book setting up 87 Address Book Setup customize printer settings using 129 Address Book e mail setting up 70 Address Book fax setting 85 ADF copying a two sided document 55 scanning using 62 ADF input tray location 11 ADF press plate cleaning 134 ADF scanner glass cleaning 134 adjusting scan color 67 adjusting dialing and ringer volume 94 adjusting speaker volume 94 advanced wireless setup 100 AliceBox 104 aligning the printhead 132 Alignment Problem 141 answering machine best settings for fax 94 setting up 74 appliances wireless network 122 assigning IP address 127 authentication 802 1X 108 Auto Answer when to turn on 92 Automatic Document Feeder ADF clearing a paper jam in 152 loading documents 33 paper capacity 33 supported paper sizes 33 Automatic document feeder ADF location 10 automatic fax conversion setting 85 B background removing 58 backing material cleaning 134 bidirectional communication enabling 170 bin extender location 11 black and white scanning 67 blocking faxes 96 broadcast fax sending immediately 89 buttons printer control panel 16 C cable installation 119 USB 119 Caller ID setting 84 Caller ID pattern fax setting 85 camera
221. this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Notices 186 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences et 2 il doit accepter toute interf rence recue y compris celles risquant d alt rer son fonctionnement Cet appareil a t concu pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En application des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pour emp cher toute interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis l int rieur et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son ante
222. tion If necessary touch OK or Accept to save each item Return E mail Address Enter your e mail address e Send Me a Copy Touch Yes to send yourself a copy of every e mail sent from your printer Subject Line Enter your default e mail subject Message Enter your default e mail message Creating an e mail contact list Creating an e mail contact list using the printer control panel 1 From the home screen navigate to gt Address Book 2 Adda contact or an e mail group To add a contact a Touch Add a Contact gt Add Contact Name b Enterthe contact name and then touch OK Add E mail Address C Enter the e mail address of the contact and then touch OK gt Accept d If you want to add another entry then repeat steps a through c You can enter up to 89 contacts To add an e mail group a Touch Add a Group Add Group Name b Enter a group name and then touch OK c Touch Add Group Member and then select whether you want to add a contact manually or import a contact Address Book Import a contact from the Address Book History Import a contact from the e mail history New Entry Add a new contact d Touch Accept to save the entry every time you import a contact or add a contact E mailing 71 Creating an e mail contact list using the computer For Windows users 1 Click a or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate
223. tion dialog does not appear after a minute then launch the CD manually a Click Lis or click Start and then click Run b Inthe Start Search or Run dialog type D setup exe where D is the letter of your CD or DVD drive C Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen Note Select Ethernet connection when prompted to select a connection type For Macintosh users 1 Close all open applications 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package 4 Follow the instructions on the computer screen Note Select Ethernet connection when prompted to select a connection type Performing network management tasks Switching between USB Ethernet and wireless connections Windows only You can change the way you access your printer depending on your needs The following procedures assume that you have configured your printer for one type of connection and that the printer drivers are installed on the computer See related topics on troubleshooting specific connection types if you encounter difficulties during configuration Note The printer supports one active local USB connection and one active network connection Ethernet or wireless at a time It is not possible to connect the printer to both Ethernet and wireless networks at the same time Netwo
224. to Printer Home gt select your printer gt Fax gt Edit contact list gt Select from phone book 4 From the Phone Book field select a phone book You can select any mail client phone book where you store e mail addresses 5 Select the contact that you want to add and then click Add to or change list to import the contact 6 Click OK For Macintosh users 1 From the Finder navigate to Applications select your printer folder 2 Double click Printer Settings 3 Navigate to Contacts tab Individuals tab 4 Click to open the Address Book Note To add contacts you need to import contacts from the Address Book on your Macintosh computer If the contact is not in the Mac Address Book then first add the contact to the address book and then import it 5 From the Address Book click and drag the contacts that you want to add to the Contacts list For more information click Help or 2 to view the help information for the fax software Sending e mail ADF Scanner glass E mailing 72 Scanner glass Use the ADF for multiple page documents Use the scanner glass for single pages small items such as postcards or photos transparencies photo paper or Note The ADF is available only in select printer models If you thin media such as magazine clippings purchased a printer without an ADF then load original documents or photos on the scanner glass Tips for e mailing Make sure to en
225. to prohla uje Ze v robek tento v robek je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet EMnvikA ME THN MAPOYZA H LEXMARK INTERNATIONAL INC AHAQNEI OTI AYTO TO MPO ON 2 YMMOPOONETA MPO2 TI OYXIOAEIX ATIAITHXEIX KAI TI2 AOINE2 2XETIKE2 AlATAEI2 TH OAHTFIA2 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espa ol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti K esolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Suomi Lexmark International Inc vakuuttaa t ten ett t m tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sit koskevien direktiivin ehtojen mukainen Fran
226. to save the setting Changing the Sleep timeout The Sleep timeout is the time it takes for the printer to switch to Sleep mode when the printer is left idle The Sleep feature optimizes energy efficiency by reducing the printer power consumption as much as 28 percent on some printer models compared to the default printer settings To save the most energy select the lowest Sleep timeout 1 From the home screen touch gt Device Setup gt Sleep 2 Select a Sleep timeout and then touch Accept Saving paper and energy To significantly cut paper usage and reduce paper waste activate 2 Sided Printing 1 From the home screen navigate to gt Print Mode Setup gt 2 Sided Printing gt On 2 Touch Accept To optimize energy efficiency reduce the Sleep timeout and Screen Brightness 1 From the home screen navigate to gt Device Setup 2 Touch Sleep or Screen Brightness and then adjust the setting 3 Touch Accept Note If you select 2 Sided Printing then the printer prints on both sides of the paper duplex for copy and fax jobs and for printing in Windows and Macintosh depending on your printer model Using the printer control panel buttons and menus 20 Restoring factory default settings Resetting to factory default settings will delete all the printer settings you have previously selected 1 From the home screen touch gt Restore Factory Defaults gt Restore All Printer Settings gt Yes 2 When prompted to
227. troubleshooting checklist does not solve the problem then try the following REINSERT THE MEMORY CARD The memory card may have been inserted too slowly Remove and then reinsert the memory card quickly Troubleshooting 163 Network troubleshooting e Network troubleshooting checklist on page 163 e The Continue button is unavailable on page 164 Computer firewall is blocking communication with the printer on page 165 Communication with printer lost when connected to Virtual Private Network VPN on page 166 Network troubleshooting checklist Before beginning to troubleshoot the wireless printer verify the following General Networking Make sure The printer the computer and the access point wireless router are all plugged in and turned on The wireless network is working properly Try accessing other computers on your wireless network If your network has Internet access try connecting to the Internet over a wireless connection The printer driver is installed on the computer from which you are performing a task The correct printer port is selected The IP address gateway and network mask are correct for your network Print a network setup page from the printer to check the network settings All switches hubs and other connecting devices are turned on Ethernet Networking Make sure The Ethernet cable and connectors are not damaged Check the connectors at both ends for any obvio
228. u copy the network information down exactly including any capital letters Store the SSID and the WEP key or WPA WPA2 preshared key passphrase in a safe place for future reference Can I use my printer on a USB and a network connection at the same time Yes the printer supports a simultaneous USB and network connection The printer can be configured in the following ways e Locally attached connected to a computer using a USB cable e Wireless network e Ethernet network Networking 125 e Wireless network and locally attached simultaneously e Ethernet network and locally attached simultaneously What is a MAC address A Media Access Control MAC address is a 48 bit identifier associated with the hardware of network equipment The MAC address may also be called the physical address because it is connected to the hardware of a device instead of its software The MAC address is displayed as a hexadecimal number in this format 01 23 45 67 89 AB While it is possible to change the MAC address of a network device it is not common practice to do so For this reason MAC addresses are considered permanent IP addresses are easily changed so MAC addresses are a more reliable method of identifying a specific device on a network Routers with security capabilities may allow filtering of MAC addresses on networks This allows a managed list of devices to access the network identified by their MAC addresses as well as prevent access from
229. u want to resume a particular print job then choose the document name and then click Resume f you want to resume all print jobs in the queue then click Resume Printer or Start Jobs Canceling print jobs To cancel a print job from the printer control panel press lt To cancel a print job from the computer do the following For Windows users 1 Click u or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Open or See what s printing 5 Cancel the print job f you want to cancel a particular print job then right click the document name and then select Cancel f you want to cancel all print jobs in the queue then click Printer Cancel All Documents For Macintosh users 1 Click the printer icon on the Dock The print queue dialog appears 2 Choose the job you want to cancel and then click Delete Copying 54 Copying Use the ADF for multiple page documents Note The ADF is available only in select printer models If you purchased a printer without an ADF then load original documents or photos on the scanner glass Scanner glass Use the scanner glass for single pages small items such as postcards or photos transparencies photo paper or thin media such as magazine clippings Tips for copying Make sure the exit bin is fully extended
230. um Ireland Spain Denmark Italy Sweden France Netherlands Switzerland Finland Norway United Kingdom Warning Potential Damage If your country or region is on the list then do not remove the wrap plug from the ay port of the printer It is necessary for the proper functioning of the devices on the telephone line Faxing 83 LINE To connect Connect the cable from the wall jack to the B port of the printer Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports The N ports are for fax machines modems and answering machines The F port is for telephones NFN Faxing 84 Connect the printer to any of the N ports To connect 1 Connect one end of a telephone cable to the B port of the printer 2 Connectthe other end of the cable to the RJ 11 adapter and then connect the adapter to an N port 3 If you want to connect a telephone and answering machine to the same wall jack then connect the devices as shown Entering your user information Your user information includes your name or your company name your fax number which is your telephone number unless you have a dedicated fax telephone line and the time and date on your fax machine when a transmission is made This information appears in the header and footer of the faxes that you send In some countries you cannot send a fax without this information Some fax machines block faxes without sender information so make sure t
231. umber and then set the printer to answer the ring pattern of that number If the pattern is set incorrectly then the printer rings but it never receives the fax Distinctive Ring is also called Ident a Call Smart Ring Teen Ring RingMaster or IdentaRing 1 From the home screen navigate to gt Fax Setup gt Ringing and Answering gt Ring Pattern 2 Touch the correct ring pattern for the printer and then touch Accept How can check the dial tone A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line If you encounter problems sending and receiving faxes then make sure you can hear a dial tone on the line and through the printer Make sure the telephone line and the wall jack are working 1 Plug an analog telephone into the wall jack 2 Listen for a dial tone through the telephone handset If you hear a dial tone then the telephone line and the wall jack are working If you do not hear a dial tone plug the analog telephone into a second wall jack and then listen for a dial tone If you hear a dial tone then the telephone line is working but the first wall jack is not working Make sure the printer is connected properly to the telephone line 1 While the printer is connected to a telephone line through the B port on the back of the printer plug an analog telephone into the aj port of the printer 2 Listen for a dial tone If you hear a dial tone t
232. us damage If possible use a new cable The Ethernet cable is firmly plugged in to the printer and to the network hub or wall connection Wireless Networking Make sure The SSID is correct Print a network setup page from the printer to check the network settings Your wireless security settings are correct Log in to the access point and check the security settings If you are not sure if your security information is correct run the wireless setup again The printer and the computer are within the range of the wireless network The computer and printer are both connected to the same wireless network Troubleshooting 164 The printer is located away from obstacles or electronic devices that could interfere with the wireless signal Make sure the printer and wireless access point are not separated by poles walls or support columns containing metal or concrete Many devices can interfere with the wireless signal including baby monitors motors cordless phones security system cameras other wireless networks and some Bluetooth devices The computer is not connected to a VPN Your computer firewall is updated to the most recent version and allows the printer software to communicate over the network The Continue button is unavailable Try the following solutions in the order they appear until the Continue button becomes active and available CHECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH
233. ustomer support label location 11 custom size paper printing on 44 D Default E mail Message 142 default printer setting 51 default printing mode changing 51 default settings resetting to 20 Device Management customize printer settings using 129 dial method fax setting 85 dial tone checking 93 dial tone volume adjusting 94 dialing prefix 92 Digital Line Detected 142 Digital Subscriber Line DSL fax setup 77 digital telephone service fax setup 79 192 distinctive ring 93 documents adding a network folder shortcut 61 faxing using the computer 89 faxing using the control panel 89 loading into the Automatic Document Feeder ADF 33 loading on scanner glass 32 printing 38 scanning for editing 64 scanning to e mail 72 scanning using the printer control panel 61 scanning using the touch screen 60 61 downloading PCL drivers 24 downloading PS drivers 24 downloading Universal Print Driver 24 drivers downloading 24 DSL filter 77 duplex copying automatic 58 copying manual 58 faxing 96 printing automatic 48 duplex binding long edge 55 short edge 55 duplex printing dry time setting 36 49 duplex scanning 62 using the ADF for select printer models 10 duplex unit location 12 Duplex Unit Missing 143 E EAP 107 EAP MD5 108 EAP TLS 108 EAP TTLS 108 Embedded Web Server accessing 128 problem accessing 175 emission notices 178 179 181 182 185 186 Index energy conserving 7 enlarging an ima
234. uy or Start Click All Programs or Programs and then select the printer program folder from the list C Click Printer Home gt Fax gt Set up the printer to fax The Fax Setup Wizard opens d Run the wizard Make sure you select the correct telephone service and connection The wizard configures optimal fax settings based on your connection Faxing 92 For Macintosh users a Fromthe Applications folder in the Finder or from the Finder desktop double click the printer folder b Double click Printer Settings and then configure the fax settings What is a splitter and what type of splitter should I use If there are limited wall jacks in your home or limited ports on your adapter then you can use a phone splitter A splitter splits the telephone signal and allows you to connect multiple devices to the wall jack It has two or more ports where you can plug the devices Do not use a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone What is my fax number In most cases your telephone number is also your fax number If you subscribe to the Distinctive Ring Pattern Detection DRPD service offered by telephone companies then your fax number is the number that you assigned to the printer Make sure that you enter the correct distinctive ring pattern for that number in the fax software or in the Fax Setup menu of the printer control panel If y
235. vigating menus using touch screen 18 navigation pane 128 Network x Software Error 147 network connection with USB 124 network indicator light 103 network indicator light 103 network overview 116 network printer installing 127 network security 116 network setup page printing 99 network troubleshooting cannot print to network printer 175 printer to be configured does not appear in list of printers found on network 174 Network Ports customize printer settings using 129 networking finding IP address of computer 126 finding IP address of computer Macintosh 126 finding IP address of printer 126 IP addresses 126 sharing the printer with a Macintosh computer 114 sharing the printer with a Windows computer 114 No Answer 147 No E mail Address 147 noise emission levels 179 nothing happens when memory card is inserted 162 notices 178 179 180 181 182 183 184 185 186 187 O on hook faxing 95 ordering paper and other supplies 15 P page does not print 138 page order changing 40 paper conserving 7 loading 27 29 paper and other supplies ordering 15 paper jam in the ADF 152 paper jam in the duplex unit 151 paper jam in the printer 151 paper or specialty media misfeeds 153 Paper Saver copies 57 paper settings saving 32 Paper Setup customize printer settings using 129 paper size and type setting 35 paper tray Tray 1 location 11 paper tray Tray 2 location 10 Paper Tray x Detected 147 195 Paper
236. x e Make sure your box is turned on and that your computer is on and connected to your wireless network Adding the printer to your wireless network 1 Set up your printer for wireless networking using the setup instructions provided Stop when you are prompted to select a network 2 Ifthere is an association registration button on the back of your box then press it before selecting a network Note After pressing the association registration button you have five minutes to complete the printer installation 3 Return to the computer screen From the wireless networks list that appears select your network and then click Continue If your wireless network does not appear in the list then a Connect to another wireless network For Windows users Click Unlisted Network For Macintosh users Select Other Wireless Network from the list and then click Continue Networking 105 b Enter the details about your wireless network Note Your WEP WPA or WPA2 key may be obtained from the bottom of the box the documentation that came with the box or from the box Web page If you have already changed the key for your wireless network then use the key you created 4 Follow the instructions on the computer screen to complete the installation Assigning a static IP address The printer is automatically assigned an IP address through DHCP on most networks 1 Complete the wireless or Ethernet setup allowing the printer to receive a DHC
237. xing 95 Quality Black resolution Color resolution Superfine 300 x 300 200 x 200 Ultrafine 300 x 300 half toned 200 x 200 1 From the home screen navigate to Fax gt More Options gt Quality 2 Select a resolution and then touch Accept How do send a fax at a scheduled time 1 From the home screen touch Fax 2 Enter a fax number or touch Address Book to import a contact 3 Navigate to More Options Schedule a Fax 4 Enter the time you want to send the fax and then touch Accept 5 Touch lt gt to save the scheduled fax The printer sends the fax at the designated time Do not turn off the printer or unplug it from the telephone line before the scheduled time How do send a fax using a phone calling card 1 From the home screen navigate to Fax More Options Dial tone You should hear the dial tone of the telephone line 2 Enterthe calling card information and then when you are connected to the telephone carrier follow the prompts 3 When prompted enter the fax number of the recipient and then touch lt gt How do know that the fax was sent successfully You can set the printer to print a confirmation page or transmission report every time you send a fax This report includes the date and time that the fax was sent If the fax job is unsuccessful then the report also includes the cause of the error 1 From the home screen navigate to gt Fax Setup gt Fax Reports gt
238. xtension is flipped out Depending on your printer model use the ADF when scanning two sided duplex pages To easily retrieve a document after copying or scanning lift the ADF input tray When using the ADF adjust the paper guide on the ADF to the width of the original document When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be faxed is in place with the settings you want press lt gt to send the fax Sending faxes using the printer control panel 1 Load an original document 2 Touch Fax 3 Send the fax To send a fax to a single recipient a Enter a fax number or touch Address Book or History to import a contact b Touch lt gt To send a fax to multiple recipients broadcast fax a Touch Faxto Multiple and then touch Add a Number b Enter a fax number or touch Address Book or History to import a contact Repeat this step until you have entered the numbers of all the recipients Touch Accept every time you add a recipient c Touch lt gt Warning Potential Damage Do not touch the cables or the B and ay ports while sending a fax Tips e You can broadcast a fax to up to 30 recipients Touch More Options to set a color or black and white fax ad
239. y be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQRRTXXXX The digits represented by are the REN without a decimal point for example 03 is a REN of 0 3 For earlier products the REN is shown separately on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible You will also be advised of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this equipment for repair or warranty information contact Lexmark International Inc at www lexmark com or your Lexmark representative If the equipm
240. y features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a professional service person CAUTION POTENTIAL INJURY The lithium battery in this product is not intended to be replaced There is a danger of explosion if a lithium battery is incorrectly replaced Do not recharge disassemble or incinerate a lithium battery Discard used lithium batteries according to the manufacturer s instructions and local regulations IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following e Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool e Avoid using a telephone other than a cordless type during an electrical storm There may be a remot
241. ype mismatch error Printing 38 Printing Tips for printing e Make sure the exit bin is fully extended and the bin extender is flipped out e Use the appropriate paper for your print job Select a higher print quality for better prints Make sure there is enough ink in the ink cartridges Remove each sheet as it is printed when printing photos or when working with specialty media Select the borderless setting when printing photos Printing basic documents Printing a document For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Select the print quality the number of copies to print the type of paper to use and how the pages should print 4 Click OK to close any printer software dialogs 5 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK 2 3 4 From the menu bar choose File Print 5 From the Printer pop up menu choose your printer 6 From the print options menu choose the print quality the number of copies to print the type of paper to use and how the pages should print 7 Click Print Printing 39 Printing using advanced color options Color printing is enabled by default To optimize print colors for a special print job use Color Preference and Advanced Color Options For Windows users 1 With a docum

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