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        Lenovo 5016W78 Laptop User Manual
         Contents
1.             85  Creating a rescue medium           85  Using a rescue medium           86   Reinstalling preinstalled applications atid navies   drivers    a a a a a a a m 86   Solving recovery problems             87    Chapter 6  Replacing devices          89    Static electricity prevention             89  Replacing the battery               489  Replacing the memory             91  Replacing the hard disk drive               9  Replacing the solid state drive       m POZ  Installing and apang the mSATA sil state   drive          p ana ee 101  Replacing the oe aie  Bode   amp  af ose aa    ay A108  Replacing the SIM card               104  Replacing the palmrest            106  Replacing the PCI Express Mini Card ar wireless  LAN WiMAX connection        110  Installing and replacing the PCI Express Mini Gara   for wireless WAN connection          111  Replacing the integrated camera         114    Chapter 7  Enhancing your    computer              2    119  Finding ThinkPad options       puneig  amp  TAQ  ThinkPad port replicator and PETS station      119  Front view                  120  Rearview                 122    ii User Guide    Attaching a ThinkPad por a  or  docking station     Detaching a ThinkPad por replicator or  docking station       Security feature    Using the system lock Kay      Chapter 8  Advanced  configuration wer  Installing a new operating system    Before you begin    Installing Windows 7  Installing Windows Vista    Installing Windows XP    Insta
2.         6  Turn the computer over again  Connect the ac power adapter and the cables to the computer       Replacing the memory    Before you start  print these instructions     Increasing memory capacity is an effective way to make programs run faster  You can increase the amount  of memory in your computer by installing a double data rate three  DDR3  synchronous dynamic random  access memory  SDRAM  unbuffered small outline dual inline memory module  SO DIMM   available as an  option  in the memory slot of the computer  SO DIMMs with different capacities are available  To replace or  add memory  read the following prerequisites  and then the instruction     Prerequisites for the procedure  When replacing the memory  be sure to follow the precautions   Note  The operating speed of the memory module depends on the system configuration of your computer    and its combination with the memory module installed on your computer  In some conditions  the memory in  your computer may not be able to operate at the maximum speed     Attention  Before you start installing a module  touch a metal table or a grounded metal object  This action  reduces any static electricity from your body  The static electricity could damage the SO DIMM     Replacing the memory  To install an SO DIMM  do the following   1  Turn off the computer  then disconnect the ac power adapter and all cables from the computer     2  Close the computer display  and turn it over   3  Remove the battery  See    Replaci
3.       Click the Hardware tab  then click Device Manager      Double click Bluetooth Radios to extract the Bluetooth Radios device tree      Double click the ThinkPad Bluetooth with Enhanced Data Rate icon to open the Properties window     Click the Driver tab  then click Update Driver      Click No  not this time  and then click Next      Select Install from a list or specific location  Advanced   and then click Next      Select Don t search  I will choose the driver to install  then click Next     O O ON DOA FW DD    _      Select the driver that has no    Digital Signed    icon  then click Next     Chapter 2  Using your computer 45    11  Click Finish     Note  If you use the wireless feature  the 802 11 standard  of your computer simultaneously with a Bluetooth  option  data transmission speed can be delayed and the performance of the wireless feature can be  degraded     Using WiMAX  Some ThinkPad Notebooks come with a built in wireless LAN card integrating WiMAX technology     WiMAX  a long range wireless data transmission technology based on the 802 16 standard  provides you  with a    last mile    broadband connectivity similar to that offered by cable or ADSL  but without the need to  physically connect a cable to the PC     To use the WiMAX feature  start Access Connections   Checking wireless connection status    Access Connections Gauge  Windows 7     If your computer is running Windows 7  the Access Connections Gauge in the task bar displays the signal  strength a
4.      9  Profile your machine at http   www lenovo com think support to keep up to date with current drivers  and revisions     10  Keep up to date for device drivers on other non Lenovo hardware  You might want to read the device  driver information release notes prior to updating for compatibility or known issues     11  Keep a log book  Entries might include major hardware or software changes  driver updates  minor  issues you have experienced and how you resolved them     12  If you ever need to run a recovery on your computer to return the preload onto the machine  the  following tips might help along the way     e Remove all external devices such as the printer  keyboard  etc    e Make sure that your battery is charged and that you have the ac power connected   e Boot into the BIOS and load the default settings    e Restart the machine and start the recovery     e  f your machine uses discs as the recovery media  DO NOT remove the disc from the drive until  prompted to do so     13  For suspected hard disk drive issues  refer to    Diagnosing problems    on page 157 and run a diagnostic  test of the drive prior to calling the Customer Support Center  If your computer does not start up   download the files to create a bootable self test media from the following Web site   http   www  lenovo com hddtest  Run the test and record any messages or error codes  If the test returns any failing error codes or       Copyright Lenovo 2012 151    messages  call the Customer Support 
5.      The purpose of this method is to change the brightness level temporarily  On Windows Vista  the default  brightness level is loaded after sleep  standby   hibernation  reboot  or detaching or attaching an ac  power adapter  To change the default brightness level  change the settings of the Power Option in the  Control Panel or use the Power Manager     Fn Delete  The computer display becomes dimmer     The purpose of this method is to change the brightness level temporarily  On Windows Vista  the default  brightness level is loaded after sleep  standby   hibernation  reboot  or detaching or attaching an ac  power adapter  To change the default brightness level  change the settings of the Power Option in the  Control Panel or use the Power Manager     Fn Spacebar  Enable the FullScreen Magnifier function   Fn F1  Has the same function as the SysRq key    Fn F2  Lock your computer    Fn F8  Change the settings of the UltraNav pointing device     Fn NmLk  Enable or disable the numeric keypad  The indicator of numeric lock is displayed on the  screen     Fn PgUp  Has the same function as the back arrow in the browser that moves you back to pages you  have viewed in the order that you opened them     Fn PgDn  Has the same function as the forward arrow in the browser that moves you forward to pages  you have viewed in the order that you opened them     Fn Esc  Has the same function as the Break key     Fn cursor keys  These key combinations are for use with Windows Media Playe
6.     cell  If your battery is damaged  or if you notice any discharge from your battery or the buildup  of foreign materials on the battery leads  stop using the battery and obtain a replacement from  the battery manufacturer        Chapter 2  Using your computer 39    Mroancen    Only recharge the battery pack strictly according to instructions included in the product  documentation      nanoen    Do not put the battery pack in trash that is disposed of in landfills  When disposing of the battery     comply with local ordinances or regulations and your company s safety standards        nanoen    There is a danger of an explosion if the backup battery is incorrectly placed  The lithium battery  contains lithium and can explode if it is not properly handled  or disposed of  Replace only with a       battery of the same type  To avoid possible injury or death  Do not   1  throw or immerse into water    2  allow it to heat to more than 100  C  212  F   or  3  attempt to repair or disassemble it  Dispose of  it as required by local ordinances or regulations and your company s safety standards           Connecting to the network    Your computer has one or more network adapters for connecting to the Internet and to your company s  wired LAN or wireless LAN network     Note  Some ThinkPad Notebooks come with a built in wireless WAN card enabling you to establish wireless  connections over remote public or private networks     Access Connections is a connectivity assistant program fo
7.     do  the system will not respond when you try to resume operation     For information about the location of the ExpressCard slot  flash media card reader slot  and smart card slot   see    Locating computer controls  connectors  features  and indicators    on page 1     To    remove an ExpressCard  or a Flash Media Card  do the following     For Windows 7     1    2   3   4   5       Click Show hidden icons in the task bar    Right click the Safely Remove Hardware and Eject Media icon   Select the item you want to remove to stop the card    Press the card to eject it from your computer     For Windows Vista and Windows XP     4  2  3  4    To      Click the Safely Remove Hardware icon in the task bar    Select the item you want to remove to stop the card     Press the card to eject it from your computer       Remove the card from your computer and store it safely for future use     remove a Smart card  do the following     For Windows 7     1    2  3  4  5  6      Click the Show hidden icons in the task bar      Right click Safely Remove Hardware and Eject Media icon      Select the item for Smart card to stop it      Pull the card out of the Smart card reader      Press the Smart card reader to eject it from your computer      Store the Smart card and the Smart card reader safely for future use     For Windows Vista and Windows XP     1  2  3      Click the Safely Remove Hardware icon in the task bar     Select the item for Smart card to stop it     Pull the Smart card ou
8.    Note  The device driver name depends on the video chip that has been installed on your computer       Click the Properties button  If you are prompted for an administrator password or confirmation  type  the password or provide confirmation  Check the    Device status    box and make sure the device is  working properly  If not  click the Troubleshoot button  Close the Properties window       Click the Monitor tab  Check whether the color quality is correctly set  make sure other information  is also correct       Click the Properties button  If you are prompted for an administrator password or confirmation  type  the password or provide confirmation  Check the    Device status    box and make sure the device is  working properly  If not  click the Troubleshoot button     For Windows Vista     ar OO N  lt        Right click on the desktop  and click Personalize      Click Display Settings and check whether the screen resolution and color quality are correctly set     Click Advanced Settings      Click the Adapter tab      Make sure that the correct device driver name is shown in the adapter information window     Note  The device driver name depends on the video chip that has been installed on your computer     Chapter 10  Troubleshooting computer problems 169      Click the Properties button  If you are prompted for an administrator password or confirmation  type    the password or provide confirmation  Check the    Device status    box and make sure the device is  workin
9.    Using an integrated camera    If your computer has an integrated camera  you can press Fn F6 to open the Communications settings  window  the camera will be launched and the green camera in use indicator will turn on automatically     If your computer has an integrated camera  when you press Fn F6 to open the Communications settings  window  the camera will be launched and the green camera in use indicator will turn on automatically  In    56 User Guide    the Communications settings window  you can preview your video image and take a snapshot of your  current image     You can also use the integrated camera with other programs that provide features such as photographing   video capturing  and video conferencing  To use the integrated camera with other programs  open one of the  programs and start the photographing  video capturing  or videoconferencing function  Then  the camera will  start automatically and the green camera in use indicator will turn on  For more information about using the  camera with a program  refer to the documentation that came with the program     If you do not want the camera to be launched automatically when you press Fn F6 or when you use a  program  press Fn F6 to open the Communications settings window and click the Hide my camera image  button to disable the camera    Configuring camera settings    You can configure the camera settings to meet your needs  such as adjusting the quality of the video output     To configure the camera settings 
10.   16  A new master hard disk password window opens  Type your new password in the Enter New  Password field     17  Press Enter once to move to the next line  Retype the password you just entered to verify it   18  Commit your password to memory and press Enter  A Setup Notice window is displayed     Attention  You might want to note your passwords and keep them in a safe place  Otherwise  if   you forget the user only password  or both user and master passwords  Lenovo cannot reset your  passwords or recover data from the hard disk  You must take your computer to a Lenovo reseller or a  marketing representative to have the hard disk drive replaced  Proof of purchase is required  and a fee  will be charged for parts and service     19  Press F10 to exit from the Setup Notice window     The next time you turn on your computer  you will have to type the user or master hard disk password in  order to start your computer and get access to your operating system     Changing or removing a hard disk password    If the Passphrase function is enabled on your computer  and you set the hard disk password  and then  remove the hard disk drive from your computer and install it on a computer that has the Passphrase function  disabled  you will not be able to change the hard disk password on that computer  If you need to change  the hard disk password  remove the hard disk drive  remove the power on and supervisor passwords   if they have been set on that computer  disable the Passphrase fu
11.   Bluetooth Devices       To send data to a Bluetooth enabled device  do as follows   1  Right click data that you want to send   2  Select Send To  gt  Bluetooth Devices   For details  refer to the Windows online help   Note  If you use the wireless feature  the 802 11 standard  of your computer simultaneously with a Bluetooth  option  data transmission speed can be delayed and the performance of the wireless feature can be    degraded     For Windows XP    If your computer is equipped with the Integrated Bluetooth features  you can enable or disable the features  by pressing Fn F5     If you press Fn F5  a list of wireless features is displayed  You can enable or disable the Bluetooth features  with a single click     42 User Guide    In Windows XP  you can use either ThinkPad Bluetooth with Enhanced Data Rate Software  or the Microsoft  Bluetooth software  By default  ThinkPad Bluetooth with Enhanced Data Rate Software is installed on your  computer     Using Bluetooth for the first time on your computer  If this is the first time Bluetooth has been used on your computer  use either of the following procedures     1  Double click the My Bluetooth Places icon on the desktop  or the Bluetooth icon in the task bar  The  Start Using Bluetooth window opens  and some virtual device drivers are installed automatically     2  Wait until the installation of the drivers is complete     OR  1  Right click the My Bluetooth Places icon on the desktop  or the Bluetooth icon in the task 
12.   If your computer is a Windows 7 model  it does not support Presentation Director  but the Fn F7 or  Win P key combination is available for switching display output to a connected projector     Presentation Director provides an easy way to set up your computer to help you give presentations with  confidence  even when you are away from your office     Use Presentation Director to adjust resolution settings and temporarily disable power management timers to  ensure an uninterrupted presentation     Presentation Director has some predefined presentation schemes  To apply a presentation scheme  you can  use the Fn F7 key combination     To start Presentation Director  click Start  gt  All Programs  gt  ThinkVantage  gt  Presentation Director  and  follow the instructions on the screen     Projecting video  To display information and make presentations  you can attach a data projector to your computer  Attach the  data projector to the monitor connector on your computer     Note  It may take several seconds before the projector displays the image  If you do not see your desktop  displayed after 60 seconds  try pressing Fn F7 to switch between different display output locations     If your computer is running Windows Vista or Windows XP  you can create a presentation scheme by    following the instructions of the Presentation Director  with the projector attached to your computer  You can  save the scheme for a future presentation with the same equipment     Chapter 2  Using your
13.   Replacing the palm rest    on page 106       If a tool for removing connectors is included in the package with the new card  use it to disconnect the  cables from the card  If no such tool is included  disconnect the cables by picking up the connectors  with your fingers and gently unplugging them     oa KR WwW PD       110 User Guide    7  Remove the screws and the card pops up  Remove the card        8  Align the contact edge of the new card with the corresponding socket contact of the computer  Pivot  the card until you can snap it into place and secure the card with the two screws        Note  Be sure to attach the gray cable to the connector marked    MAIN    on the card and the black  cable to the connector marked    AUX       10  Reinstall the palm rest    11  Reinstall the optical drive    12  Reinstall the battery and turn the computer over again  Then reconnect the ac power adapter and  the cables        Installing and replacing the PCI Express Mini Card for wireless WAN  connection    Some ThinkPad models have a PCI Express Mini Card slot for connection to a wireless WAN  To replace the  PCI Express Mini Card with a new one  read the following prerequisites first     Chapter 6  Replacing devices 111    Prerequisites for the procedure    Asia    During electrical storms  do not connect the cable to or disconnect it from the telephone outlet  on the wall      bancer    Electric current from power  telephone  and communication cables is hazardous  To avoid shock    
14.   There are two main factors     e How much energy is stored in the battery when you begin to work     e The way you use your computer  how often you access the hard disk drive or the solid state drive  how  bright you make the computer display     Using the ac power adapter    The power to run your computer can come either from the lithium ion  Li ion  battery pack provided with it   or from ac power through the ac power adapter  While you use ac power  the battery charges automatically     The ac power adapter that comes with your computer has two basic components   1  The transformer pack that converts ac power adapter for use with the computer   2  The power cord that plugs into the AC outlet and into the transformer pack     Attention  Using an improper power cord could cause severe damage to your computer     To use the ac power adapter  do the following  Be sure to take these steps in the order in which they are  given here     1  Connect the ac power adapter to the power jack of the computer   2  Connect the power cord to the transformer pack   3  Plug the power cord into an electrical outlet     You can check the status of your battery at any time by looking at the battery meter at the bottom of your  display   Notes     e When the ac power adapter is not in use  disconnect it from the electrical outlet     e Do not bind the power cord tightly around the ac power transformer pack when it is connected to the  transformer     e You can charge the battery when the ac po
15.   Your computer has system status indicators  The following shows the location and the meaning of each  indicator        EJ Power On    The computer is on and ready to use  The power switch stays lit whenever the computer is on and is not  lit when the computer is in sleep  standby  mode     E Numeric lock    By default  when the numeric lock is on  the numeric lock indicator is displayed on the screen  To change the  settings of the numeric lock indicator  see    Changing display settings    on page 48     EJ Device Access    A hard disk drive is being used to read or write data  When this indicator is blinking  do not put the  computer into sleep  standby  mode or turn it off      J CapsLock    Chapter 1  Product Overview 9    CapsLock mode is enabled  You can enter all alphabetic characters  A Z  in uppercase without pressing  the Shift key     Note  Another mode available for your computer  though there is no indicator for it  is Scroll Lock mode   When this mode is enabled  the arrow keys can be used as function keys for screen scrolling  but not for  moving the cursor  To enable or disable this mode  press the ScrLk key  Not all application programs  support this function     Power status indicators    The computer has status indicators that show the mode  sleep standby  hibernation  or normal  and the  status of the battery  The following shows the location and the meaning of the indicators        Battery status   e Green  The battery has more than 20  charge    e Oran
16.   a beep sounds when the  e Disabled computer enters a power management mode  when  it resumes operational mode  and when the ac power  adapter is connected or disconnected     Low Battery Alarm e Enabled Enable or disable the Low Battery Alarm   e Disabled    Password Beep e Enabled Enable this option to have a beep sound when  e Disabled the system is waiting for a power on  hard disk   or supervisor password  Different beeps will be  sounded when the entered password matches or  does not match the configured password     Keyboard Beep    Enabled Enable or disable keyboard beep when  e Disabled unmanageable key combinations are pressed     Extended Memory Test e Enabled Enable or disable the Extended Memory Test and  e Disabled initialization during boot  Enabling this function  will increase boot time  Recent operating systems  usually do not require Extended Memory Initialization     Serial ATA  SATA     SATA Controller Mode Option  e AHCI If you select    AHCI     the Serial ATA controller  operates in AHCI mode  If you select    Compatibility      the Serial ATA controller operates in compatibility  mode     e Compatibility       Chapter 8  Advanced configuration 145    Table 4  Config menu items  continued     Funto   Selection  ooms yO    Core Multi Processing e Enabled Enables or disables additional execution core units  e Disabled within a CPU     Note  If you are using a computer with a single core  processor  this item does not appear    Note  For Core Multi Proce
17.   and is commonly used for connecting peripheral devices to a  computer  transferring data between hand held devices and PC  or remotely controlling and communicating  with devices such as mobile phones     WiMAX  Worldwide Interoperability for Microwave Access     This long range wireless data transmission technology based on the 802 16 standard  is expected to provide  the user a    last mile    broadband connectivity similar to that provided by cable or ADSL  but without the need  to physically connect a cable to the PC     Making wireless LAN connections    Your computer comes with a built in wireless networking card and a configuration utility to help you make  wireless connections and monitor the status of your connection  so that you can stay connected to your  network while you are in the office  in a meeting room  or at home  with no need for a wired connection     Attention   e If you carry your computer with the wireless LAN feature into an airplane  check the services with the  airline before boarding the airplane     e lf there are restrictions on the use of computers on an airplane with the wireless feature  you need to  disable it before boarding  To disable it  refer to the instructions in    Enabling or disabling the wireless  feature    on page 47     Note  You can purchase a wireless networking card as an option  For more information  refer to    Finding  ThinkPad options    on page 119     Tips for using the wireless LAN feature    e Place your computer so
18.   by use of Power Manager     e If your computer will be turned off for an extended period of time  you can prevent battery power from  draining by removing the battery  For more information about using the battery  see    Power management     on page 36     Concerned about security or need to securely dispose of data stored on your hard disk or solid  state drive     e Study the Security section to find out how you can protect your computer from theft and unauthorized use     e Before you dispose of the data on the hard disk or the solid state drive  be sure to read    Notice on  deleting data from your hard disk or solid state drive    on page 78     Getting connected in different locations is a challenge     e Take advantage of the networking features by use of Access Connections     e To learn more about using the wireless features of your computer  refer to    Wireless connections    on  page 40     e To travel more confidently  be sure to check the tips in    Traveling with your computer    on page 64   e Press Fn F5  or use the wireless radio switch to enable or disable the wireless features     Need to give presentations or attach an external monitor often   e Use Presentation Director to set up a presentation   e Make sure that you follow the procedure for    Attaching an external monitor    on page 49     e With the Extend desktop function  you can display output on both the computer display and an external  monitor     Need to attach or replace a device     e See C
19.   e    Using and understanding firewalls    on page 79   e    Protecting data against viruses    on page 79       Attaching a mechanical lock    You can attach a mechanical lock to your computer  to help prevent it from being removed without your  permission     Attach a mechanical lock to the keyhole of the computer  then secure the chain on the lock to a stationary  object  Refer to the instructions shipped with the mechanical lock     Note  You are responsible for evaluating  selecting  and implementing the locking devices and security  features  Lenovo makes no comments  judgments  or warranties about the function  quality  or performance  of locking devices and security features        Using passwords    By using passwords  you can help prevent your computer from being used by others  Once you set a  password  a prompt appears on the screen each time you power on the computer  Enter your password at  the prompt  You cannot use the computer unless you type the correct password     Make sure that only authorized individuals access your computer  Establishing different kinds of passwords  requires that other possible users know the proper passwords in order to access your computer or your data     A  LJ  If this icon appears  enter Power on password or Supervisor password        ma if this icon appears  enter Hard disk password     Note  If this icon appears  type a user hard disk password  If you want to type a master hard disk password   press F1 and type a master hard di
20.   keep current power plan   in Windows XP  keep current power scheme      Notes  You can also turn off the computer display as follows   1  Press Fn F3  A panel for selecting a power plan  in Windows XP  power scheme  appears   2  Select Fn F3 Settings   3  Select Power off display   4  Click OK  The next time you press Fn F3  you can turn off the computer display     Sleep  standby in Windows XP   In sleep  standby  mode  your work is saved to memory  and then the  solid state drive or the hard disk drive and the computer display are turned off  When your computer  wakes up  your work is restored within seconds     To put your computer into sleep  standby  mode  press Fn F4  To return from sleep  standby  mode   press the Fn key     Hibernation  By using this mode  you can turn off your computer completely without saving files or  exiting from any applications that are running  When you enter hibernation  all open applications  folders   and files are saved to the hard disk  and then the computer turns off  To enter hibernation  press Fn F 12   To resume your session  press the power button for no more than 4 seconds     When you are not using the wireless features  such as Bluetooth or wireless LAN  turn them off  This will  help conserve power  To turn off the wireless features  press Fn F5     En    abling the wakeup function    If you put your computer into hibernation mode  and the wakeup function is disabled  this is the default  setting   the computer does not consume
21.   remove power cords from outlets   3  Attach signal cables to connectors  3  Remove signal cables from connectors   4  Attach power cords to outlets  4  Remove all cables from devices   5  Turn devices ON     The power cord must be disconnected from the wall outlet or receptacle before installing all other  electrical cables connected to the computer     The power cord may be reconnected to the wall outlet or receptacle only after all other electrical  cables have been connected to the computer        Laser compliance statement    A    CAUTION   When laser products  such as CD ROMs  DVD drives  fiber optic devices  or transmitters  are  installed  note the following     e Do not remove the covers  Removing the covers of the laser product could result in exposure to  hazardous laser radiation  There are no serviceable parts inside the device        Copyright Lenovo 2012 xiii    e Use of controls or adjustments or performance of procedures other than those specified herein  might result in hazardous radiation exposure     y Dancer    Some laser products contain an embedded Class 3A or Class 3B laser diode  Note the following     Laser radiation when open  Do not stare into the beam  do not view directly with optical  instruments  and avoid direct exposure to the beam        Liquid crystal display notice  CAUTION   For products with mercury containing fluorescent lamps  i e   non LED     e The fluorescent lamp in the liquid crystal display contains mercury  dispose according to
22.   system information collection  security status  and support information  along  with hints and tips for maximum system performance     When you are setting up your computer  the Lenovo Solution Center program prompts you to create recovery  media  which you can use to restore the hard disk drive to the factory default state  For more information   see    Creating and using recovery media    on page 81     To run the Lenovo Solution Center program  click Start  gt  All Programs  gt  Lenovo Solution Center  Then  follow the instructions on the screen     For additional information  refer to the Lenovo Solution Center help system   Note  If you are unable to isolate and repair the problem yourself after running the program  save and print    the log files created by the program  You will need the log files when you speak to a Lenovo technical  support representative     Using Lenovo ThinkVantage Toolbox    The Lenovo ThinkVantage Toolbox program enables you to view symptoms of computer problems and find  solutions for them  It also includes automatic notification when action is required  computing assistance   advanced diagnostics  and diagnostic history     To start this program  do as follows     For Windows 7  Click Start  gt  Control Panel  gt  System and Security  gt  Lenovo   System Health and  Diagnostics     For Windows Vista and XP  Click Start  gt  All Programs  gt  ThinkVantage  gt  Lenovo ThinkVantage Toolbox     When the application is launched  select a diagnosti
23.  Click Display Settings      Click the Advanced Settings button      Click the Monitor tab      Select the correct screen refresh rate     For Windows XP     1     Connect the external monitor to the monitor connector  and then connect the monitor to an electrical  outlet     2  Turn on the external monitor and the computer     o    ON DOO fF      Press Fn F7 to change the display output location to the external monitor     Note  After pressing Fn F7  you will need to wait for a moment before the image appears       Right click on the desktop  and click Properties to open the Display Properties window     Click the Settings tab      Click Advanced      Click the Monitor tab      Select the correct refresh rate     e Problem  Wrong characters appear on the screen     Solution  Did you follow the correct procedure in installing the operating system or application program   If you did  have the external monitor serviced     e Problem  The Extend desktop function does not work     Solution  Enable the Extend desktop function by doing the following     For Windows 7     1     oO AON 09 0 FW DY    Connect the external monitor to the monitor connector  and then connect the monitor to an electrical  outlet       Turn on the external monitor and the computer      Right click on the desktop  and click Screen resolution      Click the Monitor 2 icon      Select Extend these displays for Multiple displays      Click the Monitor 1 icon  for the primary display  the computer display      S
24.  Extend my Windows desktop onto this monitor check box     Click the Monitor 1 icon  for the primary display  the computer display      Select the screen resolution and color quality of the primary display      Click the Monitor 2 icon  for the external monitor       Select the screen resolution and color quality of the secondary display     O O AON DOA FWD       k      Set the relative position of the each monitor by dragging its icon  You can set the monitors in any  relative position  but the icons must touch each other     11  Click OK to apply the changes     Problem  Display switching does not work     Solution  If you use the Extend desktop function  disable it  and change the display output location  If  a DVD movie or a video clip is playing  stop the playback  close the application  and then change the  display output location     Problem  If you use the Extend desktop function  you cannot set a higher resolution or higher refresh  rate on the secondary display     Solution  Change the resolution and the color depth to lower settings for the primary display by doing  the following     For Windows 7  Change the resolution depth to lower settings for the primary display  Refer to the     Solution    for    The Extend desktop function does not work    above     Chapter 10  Troubleshooting computer problems 175    For Windows Vista  Using the Display Settings window  change the resolution and the color depth to  lower settings for the primary display  To launch the Disp
25.  F12 Option  To change the startup sequence  do the following   1  Select Boot or Network  then press Enter     e You can use the Boot submenu to specify the startup sequence that runs when you turn on the  power  Refer to    Boot submenu    on page 141     e You can use the Network submenu to specify the startup sequence that runs when Wake on LAN is  started  Wake on LAN is commonly used by LAN administrators in corporate networks to get remote  access to your computer  Refer to    Network Boot submenu    on page 142     2  Select the device you want to start first   Use these keys to set the order that the BIOS will use when starting an operating system   e F6 or F5 moves the device up or down   e x excludes or includes the device to start   e 1 loads the default startup sequence   3  Press F10 to save the changes and restart the system     To change the startup sequence temporarily so that the system starts up from a different drive  do the  following     1  Turn off the computer     2  Turn on the computer  then  while the    To interrupt normal startup  press the blue button    message is  displayed at the lower left of the screen  press F12     3  Select the device you want to start first from the Boot menu     Note  The Boot menu will be shown when the system cannot boot from any device or no operating system  was found     Boot submenu    The following list  showing the order in which devices will be started up  is always displayed  Even devices  that are not attache
26.  If you cannot find the Supplement files  the device drivers  and application software you need on your  hard disk drive  or if you want to receive updates and the latest information about them  refer to the  ThinkPad Web site at   http   www  lenovo com support site  wss document do sitestyle lenovo amp lndocid tpad matrix    Before you begin  Before you install the operating system  do the following     e Copy all the subdirectories and files in the C  SWTOOLS directory to a removable storage device  to avoid  losing files during the installation     e Print the sections you will be using  Go to the section for the operating system you are using      Installing Windows 7    on page 132     Installing Windows Vista    on page 132     Installing Windows XP    on page 133    For the country or region code required in the installation  use one of the following     Country or region  Code  China  SC   Denmark  DK   Finland  FI   France  FR   Germany  GR   Italy  IT       Copyright Lenovo 2012 131    Japan  JP   Netherlands  NL  Netherlands  NL   Norway  NO   Spain  SP   Sweden  SV   Taiwan and Hong Kong  TC  United States  US    Installing Windows 7    To install Windows 7 and its related software on your computer  do as follows     1  Insert the DVD for Windows 7 into the DVD drive  and restart the computer  Follow the install instructions  on the screen     2  Restore C  SWTOOLS from the backup copy you made before starting the installation     3  Installing Intel Chipset Supp
27.  Launch advanced Rescue and Recovery arrow   3  Click the Create Rescue Media icon  The Create Rescue and Recovery Media window opens     4  Inthe Rescue Media area  select the type of the rescue medium you want to create  You can create  a rescue medium using a disc  a USB hard disk drive  or a secondary internal hard disk drive     5  Click OK and follow the instructions on the screen to create a rescue medium     e To create a rescue medium on the Windows Vista operating system or the Windows XP operating system   do the following     1  From the Windows desktop  click Start  gt  All Programs  gt  ThinkVantage  gt  Create Recovery  Media  The Create Rescue and Recovery Media window opens     2  Inthe Rescue Media area  select the type of the rescue medium you want to create  You can create  a rescue medium using a disc  a USB hard disk drive  or a secondary internal hard disk drive     3  Click OK and follow the instructions on the screen to create a rescue medium     Chapter 5  Recovery overview 85    Using a rescue medium  This section provides instructions on how to use the rescue medium you have created   e If you have created a rescue medium using a disc  use the following instructions to use the rescue medium     1  Turn off your computer     2  Repeatedly press and release the F12 key when turning on the computer  When the Startup Device  Menu opens  release the F12 key     3  On the Startup Device Menu  select the desired optical drive as the first boot device  The
28.  Lock BIOS Settings in the Password menu when you set the supervisor password  you  make it impossible for anyone but you to make changes     Setting a supervisor password  Only a system administrator will be able to apply this procedure   1  Print these instructions     Save all open files  and exit all applications     Turn your computer off and then turn it on again     When the logo screen is displayed  press F1  The BIOS Setup Utility window opens     Select Security  using the cursor directional keys to move down the menu     Select Password     Select Supervisor Password     A window opens that prompts you to enter a new password     oO AN DOA FW DY      Choose your supervisor password and type it in the Enter New Password field  then press Enter     Note  If the Passphrase function is enabled  you can choose your supervisor password  which can  consist of 1 to 64 characters in any combination  If the Passphrase function is disabled  the supervisor  password can be from one to seven alphanumeric characters in any combination  For details  refer   to    Using Passphrase    on page 68     10  Press Enter to move to the next line  Retype the password you just entered to verify it    11  Commit your password to memory   Attention  You might want to note your password and keep it in a safe place  If you forget your  supervisor password  Lenovo can not reset your password  You must take your computer to a Lenovo    reseller or a Lenovo marketing representative to have the sy
29.  PXE  2 1 compliant  by enabling it to boot  load an operating system or another executable image  from a server   Your computer supports the PC functions that PXE requires  For example  with the appropriate LAN card   your computer can be booted from the PXE server     Note  Remote Program Load  RPL  cannot be used with your computer     Wake on LAN    A network administrator can use Wake on LAN to turn on a computer from a management console     When Wake on LAN is used with network management software  many functions  such as data transfer   software updates  and Flash  POST BIOS  updates  can be performed remotely without remote attendance   This updating can be done after normal working hours and on weekends  to save time and increase  productivity  Users are not interrupted during normal working hours  and LAN traffic is kept to a minimum     Chapter 8  Advanced configuration 149    If a computer is turned on by the Wake on LAN function  the Network boot sequence is used     Setting management features    To enable the network administrator to control your computer remotely  you must configure the network  interface by setting the system management features in BIOS Setup Utility  That utility contains the following  functions     e Wake on LAN  e Startup sequence    If an administrator s password  Supervisor password  has been set  you will need to specify it when you start  BIOS Setup Utility  so that you can use these functions     Wake on LAN    When the Wake on LAN 
30.  Passphrase    on page 68     2  Set a power on password as well as a hard disk password for your internal solid state drive or hard disk  drive  Refer to the procedures in    Power on password    on page 70 and    Hard disk passwords    on page  71  For security  a longer password is recommended     3  If your computer support the Trusted Platform Module  TPM  management feature  use it with the  security chip to provide reliable security for BIOS  Refer to    Setting the security chip    on page 75   Note  Microsoft Windows 7 and Windows Vista support TPM management feature    4  Before you dispose of  sell  or hand over your computer  make sure to delete data stored on it  Refer to     Notice on deleting data from your hard disk drive    on page 78        Setting the security chip    Strict security requirements are imposed on network client computers that transfer confidential information  electronically  Depending on the options you ordered  your computer might have an embedded security chip   a cryptographic microprocessor  With the security chip and Client Security Solution  you can do the following     e Protect your data and system  e Strengthen access controls  e Secure communications    Client Security Solution    The Client Security Solution program helps protect your computer and your personal information so that  you know that your sensitive data is secure  It can also help manage your passwords  help recover a  forgotten password  or help you monitor security s
31.  Please  make sure that you are properly grounded and remove all sources of power attached to the computer   If you are uncomfortable or unsure about removing components please call the Customer Support  Center for assistance     4  While the computer is off  remove all sources of power and external hardware  Refer to the procedure  in Replacing memory on how to remove and reseat the memory modules  Remove any non original  memory module added to your computer  After removing the extra memory module and reseating  the original memory module  repeat step 2  If the computer still does not turn on  consult the user s  reference guide for other customer replaceable components that are attached to your computer    If the computer still does not start up  call the Customer Support Center and a Customer Support Specialist  will assist you     158 User Guide    Spills on the keyboard    With a mobile computer  there are increased chances of spilling liquids on the keyboard  Because most  liquids conduct electricity  liquid spilled on the keyboard could create numerous short circuits  potentially  causing irreparable damage to your computer     If you spill something on your computer     Attention  Be sure that no liquid creates a short circuit between you and the ac power adapter  if in use    Although you might lose some data or work by turning off the computer immediately  leaving the computer  on might make your computer unusable     1  Carefully unplug the ac power adapter immedi
32.  Press F1 to enter into the BIOS  Setup menu  press F9 to load the  defult settings  press F10 to exit  and restart your computer     Load default settings in BIOS  Setup Utility     If you still see the same error  message  have the computer  serviced     02D0  System cache error   Cache   The cache is disabled  Have the  disabled computer serviced    CPU Variable MTRR configure Have the computer serviced  failed     02F0  CPU ID     1802  Unauthorized network card  is plugged in   Power off and  remove the miniPCI network card     Unauthorized WAN card is    Invalid CPU is installed  Install  correct CPU     If you still see the same error  message  have the computer  serviced     Power off your computer and  remove the PCI Express Mini Card     Power off and remove the WAN    plugged in   Power off and remove   card     the WAN card     System Configuration Data Read  Error    2200  Machine Type and Serial  Number are invalid     Press F1 to enter the BIOS Setup  menu  Press F9 to load the default  settings  Press F10 to exit  Restart  the computer     Machine Type and Serial Number  are invalid  Have the computer  serviced       2201 none 2201  Machine UUID is invalid  Machine UUID is invalid  Have the  computer serviced     Errors without messages    e Problem  My screen keeps blanking when   do not want it to     Solution  You can disable any system timers  such as the LCD turn off timer or the blank timer     For Windows 7 and Windows Vista         Start Power Manager 
33.  Produkt entspricht dem    Gesetz   ber die elektromagnetische Vertr  glichkeit von Betriebsmitteln       194 User Guide    EMVG  fr  her    Gesetz Uber die elektromagnetische Vertr  glichkeit von Ger  ten      Dies ist die Umsetzung der  EU Richtlinie 2004 108 EG  fr  her 89 336 EWG  in der Bundesrepublik Deutschland     Zulassungsbescheinigung laut dem Deutschen Gesetz   ber die elektromagnetische Vertr  glichkeit  von Betriebsmitteln  EMVG vom 20  Juli 2007  fr  her Gesetz   ber die elektromagnetische  Vertr  glichkeit von Ger  ten   bzw  der EMV EG Richtlinie 2004 108 EC  fr  her 89 336 EWG   f  r  Ger  te der Klasse B     Dieses Ger  t ist berechtigt  in   bereinstimmung mit dem Deutschen EMVG das EG Konformit  tszeichen    CE   zu f  hren  Verantwortlich f  r die Konformit  tserkl  rung nach Paragraf 5 des EMVG ist die Lenovo   Deutschland  GmbH  Gropiusplatz 10  D 70563 Stuttgart     Informationen in Hinsicht EMVG Paragraf 4 Abs   1  4   Das Ger  t erf  llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B     Korea Class B compliance statement          B2 DIOS BSSAIIAM   Ol 7 Ile AAS BS  ERTLIHIEN FE IBAA ASBoteE  AS S40  oH  DE NAAM NSS   ASU                Japan VCCI Class B compliance statement    CORB  J7ABRHRHRECT  CORE  RERA CRATOC  CeANMELTUETH  CORBPIUAYPTLEV AYRE MICHELE  Anat  ZEBERBER ILLNENET    FRSA BCH  TEL UMW RUELTREW  VCCI B    Japan compliance statement for products which connect to the power  mains with rated current less than or equal to 
34.  Sequence Spread Spectrum  DSSS   Complementary Code Keying  CCK   and or  Orthogonal Frequency Division Multiplexing  OFDM  radio technology  and is compliant to     e The 802 11b g Standard  802 11a b g or 802 11n draft 2 0 on Wireless LANs  as defined and approved by  the Institute of Electrical and Electronics Engineers     e The Wireless Fidelity  WiFi  certification as defined by the Wi Fi Alliance     Bluetooth device is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth  Specification 2 1   EDR as defined by the Bluetooth SIG  Following profiles are supported by Bluetooth  device     e Generic Access   e Service Discovery   e Serial Port   e Dial up Networking   e FAX   e LAN Access using PPP   e Personal Area Network   e Generic Object Exchange   e Generic Object Push   e File Transfer   e Synchronization   e Audio Gateway   e Headset   e Printer   e Human Interface Devices  Keyboard Mouse    e Basic Image   e Handsfree   e AV   e Phone Book Access Profile  PBAP   Windows 7 and Windows Vista only   e VDP Sync Profile  Windows 7 and Windows Vista only     Usage environment and your health  Wireless LAN PCI Express Mini Card  Wireless WAN PCI Express Mini Card  and Bluetooth device emit radio    frequency electromagnetic energy like other radio devices  However  the level of energy emitted is far much  less than the electromagnetic energy emitted by wireless devices like for example mobile phones        Copyright Lenovo 2012 191    D
35.  Star   e Registry patch to improve USB device detection on resume from sleep    To install these Registry Patches  refer to the following web site   http   www  lenovo com support   Installing the Windows Vista Update Module Package   The Windows Vista Update Modules are in the following directory   C  SWTOOLS OSFIXES VISTA    The name of each subfolder is the number of a fix module  For information about each fix module  visit the  Microsoft Knowledge Base homepage at http   support microsoft com   type the number of the fix module  you need in the search field  and click Search     Note  The Web site address might change without notice  If the homepage is not displayed  search for it  from the Microsoft top page     To install a fix module  run the  exe file in a subfolder and follow the instructions on the screen     Note  If you remove the hard disk drive from the computer with a single core processor and install it on a  computer with a dual core processor  you can get access to the hard disk drive  The opposite  however  is  not true  If you remove the hard disk drive from a computer with a dual core processor and install it on a  computer with a single core processor  you cannot get access to the hard disk drive     Installing Windows XP    Before you start  print these instructions     Note  Your computer supports Windows XP Service Pack 3  Before you install the Windows XP Service  Pack 3  make sure you install the Windows XP Service Pack 2 first     You must instal
36.  Switch to Advanced view       Click the Power plan tab  and then select Maximum Performance from the predefined power plans   For Windows XP     Chapter 10  Troubleshooting computer problems    161        Start Power Manager       Click the Power scheme tab  and then select Maximum Performance from the predefined power  schemes     e Problem  When   turn on the machine  nothing appears on the screen and the machine does not beep  while starting up     Note  If you are not sure whether you heard any beeps  turn off the computer by pressing and holding  the power switch for 4 seconds or more  Turn it on and listen again     Solution  Make sure that         The battery is installed correctly       The ac power adapter is connected to the computer and the power cord is plugged into a working  electrical outlet       The computer is turned on   Turn the power switch on again for confirmation    If a power on password is set       Press any key to display the prompt for the power on password  If the brightness level of the screen is  low  increase it by pressing the Fn Home       Type the correct password and press Enter  refer to Power on password    If these items are properly set  and the screen remains blank  have the computer serviced   e Problem  When   turn on the machine  only a white cursor appears on a blank screen     Solution  If you have modified a partition on your hard disk drive by using a partition software  information  about that partition  or the master boot re
37.  This enables you to perform recovery  operations even if you cannot start the Windows operating system  You can perform the following recovery  operations from the Rescue and Recovery workspace     e Rescue files from your hard disk drive or from a backup    The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer  them to a network drive or other recordable media  such as a USB device or a disc  This solution is  available even if you did not back up your files or if changes were made to the files since your last backup  operation  You can also rescue individual files from a Rescue and Recovery backup located on your local  hard disk drive  a USB device  or a network drive     e Restore your hard disk drive from a Rescue and Recovery backup    If you have backed up your hard disk drive using the Rescue and Recovery program  you can restore the  hard disk drive from a Rescue and Recovery backup  even if you cannot start the Windows operating  system     e Restore your hard disk drive to the factory default settings    The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive  to the factory default settings  If you have multiple partitions on your hard disk drive  you have the option  to restore the factory default settings to the C  partition and leave the other partitions intact  Because the  Rescue and Recovery workspace operates independently from the Windows operating system  you can 
38.  Wide Area Network  wireless WAN  enables you to establish wireless connections over remote  public or private networks  These connections can be maintained over a large geographical area  such as  a city or an entire country  by use of multiple antenna sites or satellite systems maintained by wireless  service providers     Some ThinkPad Notebooks come with a built in wireless WAN card integrating some wireless WAN  technologies  such as 1xEV DO  HSPA  3G or GPRS  You can connect to the Internet or your company  network with the built in wireless WAN card and the configuration utility to make a wireless WAN connection  and monitor its status     Note  Wireless WAN service is provided by authorized service providers in some countries     To find the location of the wireless WAN antenna on your computer  refer to    Location of the UltraConnect  wireless antennas    on page 192     To use the wireless WAN feature  start Access Connections   Using Bluetooth    For Windows 7 and Windows Vista    If your computer is equipped with the Integrated Bluetooth features  you can enable or disable the features  by pressing Fn F5  If you press Fn F5  a list of wireless features is displayed  You can enable or disable the  Bluetooth features with a single click     To configure a Bluetooth device or manage connection settings  you can use Bluetooth Devices in Control  Panel     1  Click Start  gt  Control Panel   2  Click Hardware and Sound   3  Click Devices and Printers  in Windows Vista
39.  after you turn off your computer     Solution  Press and hold the power switch for 4 seconds or over to turn off your computer  then turn  it on again     e Problem  Missing  discolored  or bright dots appear on the screen every time you turn on your computer     Solution  This is an intrinsic characteristic of the TFT technology  Your computer s display contains  multiple thin film transistors  TFTs   A small number of missing  discolored  or bright dots on the screen  might exist all the time     External monitor problems  e Problem  The external monitor is blank     Solution  To bring up the image  press Fn F7 and select the desired monitor  If the problem persists   do the following     1   2   3     Connect the external monitor to another computer to make sure it works   Reconnect the external monitor to your computer     Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that  are supported       If the external monitor supports the same resolution as the computer display or a higher resolution   view output on the external monitor or on both the external monitor and the computer display     170 User Guide        If the external monitor supports a lower resolution than the computer display  view output on the    external monitor only   If you view output on the both the computer display and the external  monitor  the external monitor screen will be blank or distorted      e Problem  You cannot set a higher resolution than t
40.  and click Properties to open the Display Properties window     Note  The device driver name depends on the video chip that has been installed on your computer   Click OK     If the information is incorrect  reinstall the device driver  See below for more information         Check the monitor type and  if necessary  update the driver by doing the following     For Windows 7     1     Connect the external monitor to the monitor connector  and then connect the monitor to an  electrical outlet     2  Turn on the external monitor and the computer     Chapter 10  Troubleshooting computer problems 171      Right click on the desktop  and click Screen resolution     Note  If your computer cannot detect the external monitor  click the Detect button     4  Click the icon for the desired monitor  the Monitor 2 icon is for the external monitor        Click Advanced Settings     6  Click the Monitor tab  Check the monitor information window to make sure that the monitor type    12   13   14   15     16     is correct  If it is  click OK to close the window  otherwise do as follows       If more than one monitor type is displayed  select Generic PnP Monitor or Generic Non PnP    Monitor       Click Properties  If you are prompted for an administrator password or confirmation  type the    password or provide confirmation       Click the Driver tab   10   11     Click Update Driver     Click Browse my computer for driver software   and then click Let me pick from a list of  device drivers o
41.  any   direction with no need to use the graphic scroll bars on the side of the window        If you are not familiar with the TrackPoint  read the instructions that will help you get started     1  Place your hands in the typing position  and press gently with either index finger on the pointing stick in  the direction in which you want the pointer to move     To move the pointer  press the pointing stick away from you to move it up  toward you to move it  down  to one side or the other to move it sideways   Note  The pointer might drift  This is not a defect  Stop using the TrackPoint for a few seconds  the  pointer will stop moving   2  To select and drag as required by your software  press the left or right click button with either thumb   and move the TrackPoint pointing stick    Customizing the TrackPoint   You can customize the TrackPoint pointing device and its buttons as follows    e Switch the functions of the left and right buttons    e Change the sensitivity of the TrackPoint    e Enable the Magnifying Glass    e Enable the TrackPoint scrolling function    e Enable the TrackPoint Scrolling Tips     To customize the TrackPoint  do as follows    e Press Fn F8  A panel for UltraNav Device Settings pops up    e Click Manage Settings to open the Mouse properties window    e Click the UltraNav tab  Under TrackPoint  proceed to changing the settings     For details  refer to the Help in the Utility     Chapter 2  Using your computer 33    Changing the cap    The cap  J o
42.  any power  If the wakeup function is enabled  it consumes a small  amount of power  To enable the function  do as follows     For Windows 7 and Windows Vista     1  2  3    5  6      Click Start  gt  Control Panel  gt  System and Security  in Windows Vista  System and Maintenance      Click Administrative Tools       Click Task Scheduler  If you are prompted for an administrator password or confirmation  type the  password or provide confirmation       From the left pane  select the task folder for which you want to enable the wakeup function  The  scheduled tasks are displayed       Click a scheduled task  and then click the Conditions tab     Under Power  select the check box for Wake the computer to run this task     For Windows XP     1    2  3  4  5  6    38      Click Start  gt  Control Panel  gt  Performance and Maintenance      Click Scheduled Tasks  The scheduled tasks are displayed      Right click on a scheduled task      Click Properties      Click the Settings tab      Under Power Management  select the check box for Wake the computer to run this task     User Guide    Enabling the battery alarm    You can program your computer so that when the battery power falls below a certain level  three events  occur  the alarm goes off  a message is displayed  and the LCD is turned off  Do as follows     1  Start Power Manager    2  Click the Global Power Settings tab    3  For Low battery alarm or Critically low battery alarm  set the percentage of the power level and se
43.  appears  click Yes  The computer restarts     22  In the device listing on the Device Manager window  a yellow mark may appear at the left side of the  Universal Serial Bus  USB  controller  If it does appear  open its properties and click the Reinstall  driver button to install the USB2 0 driver     23  Restore C  SWTOOLS from the backup copy you made before starting the installation     24  Apply the PCMCIA Power Policy Registry Patch  To do this  go to C  SWTOOLS OSFIXES PCMCIAPW    double click install bat  and then follow the instructions that appear on the screen     25  Installing Intel Chipset Support for Windows 2000 XP Vista 7  See    Installing Intel Chipset Support for  Windows 2000 XP Vista 7    on page 137     26  Install device drivers  See    Installing other device drivers    on page 137     Note  If you remove the hard disk drive from the computer with a single core processor and install it on a  computer with a dual core processor  you can get access to the hard disk drive  The opposite  however  is  not true  If you remove the hard disk drive from a computer with a dual core processor and install it on a  computer with a single core processor  you cannot get access to the hard disk drive        Installing device drivers    To install device drivers  go to the web site http   www lenovo com support     Installing driver for the 4 in 1 Media card reader    To use the 4 in 1 Media card reader  you need to download and install the Realtek PCIE Card Reader Dri
44.  below Web site and follow the instructions on the screen   http   www  lenovo com support site  wss document do  sitestyle lenovo amp lndocid tpad matrix    Record information    Before you talk to a Lenovo representative  record the following important information about your computer     Record problem symptoms and details    Collect the answers to the questions below before you call for help  Then  you will be able to get help  as quickly as possible     e What is the problem  Is it continuous or intermittent    e Is there an error message that appears  What is the error code  if any   e What operating system are you using  Which version    e Which software applications were running at the time of the problem   e Can the problem be reproduced  If so  how     Record system information   The serial number label is on the bottom of your computer  Record the machine type and the serial number   e What is the name of your Lenovo product    e What is the machine type    e What is the serial number        Copyright Lenovo 2012 187       Getting help and service    If you need help  service  technical assistance  or just want more information about Lenovo products  you  will find a wide variety of sources available from Lenovo to assist you  This section contains information  about where to go for additional information about Lenovo and our products  what to do if you experience a  problem with your computer  and whom to call for service should it be necessary     Information abou
45.  cause damage to  your data     Inserting an ExpressCard  a Smart card  or a Flash Media Card    Attention     Do not insert an ExpressCard while the computer is in sleep  standby  mode or hibernation mode  If you  do  the computer may not respond when you try to resume using it     Before you start installing any of the following cards  touch a metal table or a grounded metal object  This  action reduces any static electricity from your body  The static electricity could damage the card     34 mm wide ExpressCard   54 mm wide ExpressCard   Smart card   Flash Media Card  such as an SD Card  an SDHC Card  an SDXC Card  and a MultiMediaCard    For information about the location of the ExpressCard slot  flash media card reader slot  and smart card slot   see    Locating computer controls  connectors  features  and indicators    on page 1     To insert a 34 mm wide ExpressCard or a 54 mm wide ExpressCard  do the following   1  Make sure that the card is correctly oriented   2  Insert the card into the slot with the notched edge facing upward  Then press the card firmly into the    connector     To insert a Smart card into the ExpressCard slot  do the following     1  Insert the Smart card reader into the 54 mm wide ExpressCard slot     2  Insert the Smart card into the Smart card reader  Make sure that the Smart card is correctly oriented     Notes     e The Smart card must be installed with a Smart card reader  The Smart card reader should be in  compliance with the FIPS 2 0    
46.  computer 53    Playing sound    Your projector might have one or more audio input connectors  To project sound  you will need to attach the  combo audio jack on your computer to these connectors  using an audio cable  commercially available      Using dual displays    This section introduces the Extend desktop function which enables you to display output  the same or  different  on both the computer display and an external monitor     Using the Extend desktop function    Your computer supports a function named the Extend desktop  With it  you can display output on both the  computer display and an external monitor  You can also display different desktop images on each monitor     You can use the Extend desktop function without changing any settings  If the function does not work  refer  to    Enabling the Extend desktop function    on page 54 to enable it     Considerations for using the Extend desktop function    e If you want to show DOS full screen while in the Extend desktop mode  only the primary display shows  DOS  the other display is blacked out     If your computer has the Intel display adapter  you can designate the other display as the primary display   Do the following     1  Press Ctrl Alt F12  The Intel CUI window opens   2  Select Extended Desktop   3  Change the setting to designate the primary display     e When an application using the DirectDraw or the Direct3D is played in full screen mode  it is shown  only on the primary display     e You cannot use the
47.  default settings are already optimized for you  If you consider changing the computer configuration   proceed with extreme caution  Setting the configuration incorrectly might cause unexpected results     e In each submenu  you can enable a function by selecting Enabled  or disable it by selecting Disabled     The following submenu is displayed    e Network  Set the LAN related functions    e USB  Enable or disable USB related functions    e Keyboard Mouse  Set the keyboard and the mouse related functions   e Display  Specify the settings for display output    e Power  Set power management related functions    e Beep and Alarm  Enable or disable the audio related functions    e Memory  Enable or disable the Extended Memory Test    e Serial ATA  SATA   Specify the settings for the hard disk drive    e CPU  Specify the settings for the CPU     Date and time menu    If you need to set the current date and time of your computer  select Date Time from the BIOS Setup  Utility menu  The following submenu is displayed     e System Date  e System Time    To change the date and time  do the following   1  Using the up and down arrow keys  select the item to change  date or time   2  Press Tab  Shift Tab  or Enter to select a field   3  Type the date or time     Note  Another way to adjust date and time is press the F5 or F6 key     4  Press F10 to save the changes and restart the system     Security menu    If you need to set the security features of your computer  select Security fro
48.  display    The high resolution  thin film transistor  TFT  display provides clear and brilliant text and graphics   For details  refer to the instructions in    Changing display settings    on page 48     EI Power switch    The power switch is lit whenever the computer is on and is not lit when the computer is in sleep  standby   mode     Use the power switch to turn on the computer  To turn off your computer  use the Start menu shutdown  options     If you cannot turn off the computer by this method  press and hold the power switch for 2 seconds     2 User Guide    If your computer stops responding  and you cannot turn it off  press and hold the power switch for 4 seconds  or more  If the system is still not reset  remove the ac power adapter and the battery     The power switch can also be programmed via Power Manager to shut down the computer or put it into  sleep  standby  or hibernation mode     Hg Built in stereo speakers    The stereo speakers are built into your computer     For details  refer to the instructions in    Volume and mute buttons    on page 30     UltraNav    ES TrackPoint   pointing stick H TrackPoint buttons  Touch pad EEJ Touch pad buttons    The keyboard contains the unique TrackPoint pointing device  Pointing  selecting  and dragging are all part  of a single process that you can perform without moving your fingers from typing position     Move your fingertip across the UltraNav touch pad to move the pointer   The TrackPoint and TrackPoint buttons p
49.  display switching function when you are in the Extend desktop mode     Enabling the Extend desktop function  To enable the Extend desktop function  do as follows     For Windows 7   1  Connect the external monitor to the monitor connector  then connect the monitor to an electrical outlet   2  Turn on the external monitor   3  Press Fn F7  then select Extend     To change the resolution for each monitor  do as follows    1  Right click on the desktop  and click Screen resolution     Click the Monitor 1 icon  for the primary display  the computer display      Select the Resolution of the primary display     Click the Monitor 2 icon  for the secondary display  the external display      Select the Resolution of the secondary display     OOA W DY      Place the icons for the monitors so that they touch     Note  You can set the monitors in any relative position  but the icons must touch each other   7  Click OK to apply the changes     Note  To change the color settings  right click on the desktop  and click Screen resolution  Click Advanced  Settings  select the Monitor tab  then set Colors    54 User Guide    For Windows Vista   1  Connect the external monitor to the monitor connector  then connect the monitor to an electrical outlet   2  Turn on the external monitor     3  If this is the first time the external monitor has been connected  the New Display Detected dialog box  opens  Select Show different parts of my desktop on each display  extended   and then click OK     To c
50.  do not use the product  Contact the Customer  Support Center or the product manufacturer for instructions on how to inspect the product and   have it repaired  if necessary     In the unlikely event that you notice any of the following conditions  or if you have any safety concerns  with your product  stop using the product and unplug it from the power source and telecommunication  lines until you can speak to the Customer Support Center for further guidance     e Power cords  plugs  power adapters  extension cords  surge protectors  or power supplies that are  cracked  broken  or damaged     e Signs of overheating  smoke  sparks  or fire     e Damage to a battery  such as cracks  dents  or creases   discharge from a battery  or a buildup of foreign  substances on the battery     e Acracking  hissing or popping sound  or strong odor that comes from the product     e Signs that liquid has been spilled or an object has fallen onto the computer product  the power cord or  power adapter     e The computer product  power cord  or power adapter has been exposed to water    e The product has been dropped or damaged in any way    e The product does not operate normally when you follow the operating instructions    Note  If you notice these conditions with a product  such as an extension cord  that is not manufactured for    or by Lenovo  stop using that product until you can contact the product manufacturer for further instructions   or until you get a suitable replacement     Safet
51.  do the following   1  Press Fn F6  The Communications settings window opens   2  Click the Manage Settings button  The Communications Utility window is displayed     3  In the Communications Utility window  configure the camera settings depending on your individual  needs        Using optical drive  Your computer support MultiBurner Drive and DVD ROM Drive     MultiBurner Drive    This drive can read DVD ROM discs  DVD R discs  DVD RAM discs  DVD RW discs  and all types of CDs   such as CD ROM discs  CD RW discs  CD R discs  and audio CDs  In addition  it can record on DVD R  discs  DVD RW discs  type II DVD RAM discs  CD RW standard and high speed discs  and CD R discs     DVD ROM Drive    This drive can read DVD ROM discs and all types of CDs  such as CD ROM discs  CD RW discs  CD R  discs  and audio CDs  This drive has no recording capability        Using the media card reader  Your computer has the following card slots     e One 54 mm wide ExpressCard slot  e One Media card reader slot    The 54 mm wide ExpressCard slot supports the following cards   e 34 mm wide ExpressCard   e 54 mm wide ExpressCard   e Smart card    The Media card reader slot supports the following cards   e SD Card  e SDHC Card    Chapter 2  Using your computer 57    e SDXC Card  e MMC  MultiMedia Card     Note  When transferring data to or from a Flash Media Card  such as an SD card  do not put your computer  in sleep  standby  or hibernation mode before the data transfer is complete  To do so might
52.  drive from your computer and install it on one of the computers listed above  that  computer will not accept the hard disk password     If the Passphrase function is enabled on your computer  and you set the hard disk password  and then  remove the hard disk drive from your computer and install it on a computer that is not one of the models  listed above  but has the Passphrase function disabled  you will not be able to change the hard disk  password on that computer  If you need to change the hard disk password  do the following     1  Remove the hard disk drive    2  Remove the power on and supervisor passwords if they have been set on that computer   3  Enabling the Passphrase function    4  Reinstall the hard disk drive  Now you can change the hard disk password     If the Passphrase function is disabled on your computer  and you set the hard disk password  and then  remove the hard disk drive from your computer and install it on a computer that is not one of the models  listed above  but has the Passphrase function enabled  you will not be able to change the hard disk  password on that computer  If you need to change the hard disk password  do the following     1  Remove the hard disk drive    2  Remove the power on and supervisor passwords if they have been set on that computer   3  Disable the Passphrase function    4  Reinstall the hard disk drive  Now you can change the hard disk password     68 User Guide    Disabling the Passphrase function   To disable the Passph
53.  during startup     162 User Guide    Follow the appropriate corrective actions for Power on self test  POST    See    Error messages and beep  errors    on page 159     3  Verify that the latest BIOS for your model has been installed     4  Verify the proper memory configuration and compatibility including the maximum memory size and the  memory speed For details  refer to the instructions in    Replacing the memory    on page 91    5  Run diagnostic programs  see    Diagnosing problems    on page 157     Networking    The following are the most common networking problems     Ethernet problems  e Problem  Your computer cannot connect to the network   Solution  Make sure that       The cable is installed properly     The network cable must be securely connected both to the Ethernet connector of your computer and  to the RJ45 connector of the hub  The maximum allowable distance from the computer to hub is  100 meters  If the cable is connected and the distance is within acceptable limits but the problem  persists  try a different cable       You are using the correct device driver   For Windows 7 and Windows Vista   1  Click Start  and then click Control Panel   2  Click Hardware and Sound     3  Click Device Manager  If you are prompted for an administrator password or confirmation  type  the password or provide confirmation     4  If the   mark is to the left of the adapter name under Network adapters  you might not use the  correct driver or the driver is not enabled  To up
54.  e Blinking green  Data is being transmitted        Locating important product information   This section provides information to help you locate your machine type and model label  FCC ID and IC  Certification label  and the Microsoft   Certificate of Authenticity  COA  label    Machine type and model label    The machine type and model label identifies your computer  If you contact Lenovo for help  the machine  type and model number will help support technicians to identify your computer and provide the highest  level of service     You can find the machine type and model of your computer in the label as shown below        TYPE 0000 000 S N 00 0000 00 00  PRODCT ID 0000000    j gt        FCC ID and IC Certification number label    There is no FCC ID or IC Certification number for the PCI Express Mini Card shown on the enclosure of  your computer  The FCC ID and IC Certification number label is affixed on the card installed in the Mini  PCI Express Card slot of your computer     Chapter 1  Product Overview 11    TX FCC ID and IC Certification number for installed transmitter  cards are located under the customer removable access  panel  Keyboard  or Palmrest     see User Manual           WWAN PCI  Express Mini Card    WLAN Half PCI  Express Mini Card    If no integrated wireless PCI Express Mini Card has been preinstalled in your computer  you can install  one  To do this  follow the procedure in    Replacing the PCI Express Mini Card for wireless LAN WiMAX  connection    on 
55.  e You can get a Smart card reader from Lenovo  See    Finding ThinkPad options    on page 119     To insert a Flash Media Card into the 4 in 1 Media card reader  do as follows     1  Make sure that the card is correctly oriented     2  Insert the card firmly into the Media card reader slot  The card may stop before it is completely    installed into the slot     If the ExpressCard  Flash Media Card  or Smart card is not Plug and Play  do the following     For Windows 7   1   2   3     4     58    Open Control Panel   Click Hardware and Sound     Click Device Manager  If you are prompted for an administrator password or confirmation  type the  password or provide confirmation     From the Action menu  select Add legacy hardware  The Add Hardware Wizard starts     User Guide    5      Follow the instructions on the screen     For Windows Vista and Windows XP     1      Open Control Panel and switch to Classic view     2  Double click the Add Hardware icon  The Add Hardware Wizard starts     3      Follow the instructions on the screen     Removing an ExpressCard  a Smart card  or a Flash Media Card    Attention     Before removing a storage ExpressCard  such as a flash memory ExpressCard  a solid state ExpressCard   or a memory card reader ExpressCard  from an ExpressCard slot  you must stop the ExpressCard     Otherwise  data on the ExpressCard might be corrupted or lost     Do not remove an ExpressCard while the computer is in sleep  standby  mode or hibernation mode  If you
56.  gt  All Programs  gt  ThinkVantage  gt  ThinkVantage  Fingerprint Software     Lenovo Solution Center    Note  Depending on the date when your computer was manufactured  your computer is preinstalled with  either the Lenovo Solution Center program or the Lenovo ThinkVantage Toolbox program for diagnostic  purposes  For additional information about the Lenovo ThinkVantage Toolbox program  see    Lenovo  ThinkVantage Toolbox    on page 19     The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems  It  combines diagnostic tests  system information collection  security status  and support information  along  with hints and tips for maximum system performance  See    Diagnosing problems    on page 157 for detailed  information     Lenovo ThinkVantage Tools   The Lenovo ThinkVantage Tools program provides you easy access to various technologies  such as   e Lenovo Solution Center or Lenovo ThinkVantage Toolbox  depending on the date of manufacture   e Power Manager   e Rescue and Recovery   e System Update    To access the Lenovo ThinkVantage Tools program  click Start  gt  All Programs  gt  Lenovo ThinkVantage  Tools     Note  Lenovo ThinkVantage Tools is available only on models preinstalled with the Windows 7 operating    system  If your Windows 7 model is not preinstalled with the program  you can download it from  http   www lenovo com support     18 User Guide    Lenovo ThinkVantage Toolbox    Note  Depending on the date when your comput
57.  hot  remove it from the  computer and allow it to cool to room temperature  After it cools  reinstall it and recharge the battery  If it  still cannot be charged  have it serviced     AC power adapter problems    Problem  The ac power adapter is connected to the computer and the working electrical outlet  but the  power adapter  power plug  icon is not displayed in the task bar  Also the ac power indicator does  not light up     Solution  Do as follows     1  Make sure that the connection of the ac power adapter is correct  For connecting the ac power  adapter  see the Setup Instructions manual included in the shipping contents of your computer     2  If the above step is correct  turn off the computer  then disconnect the ac power adapter and uninstall  the main battery     3  Reinstall the battery and reconnect the ac power adapter  then turn on the computer   4  If the power adapter icon still does not appear on the task bar and the ac power indicator does not  light up  have the ac power adapter and your computer serviced     Note  If your computer is a Windows 7 model  to display the power adapter  power plug  icon  click  Show hidden icons in the task bar     Power problems  Print these instructions now and keep it with your computer for reference later     If your computer is getting no power at all  check the following items     1     Verify the power switch  Refer to    System status indicators    on page 9  The power switch button is  illuminated whenever the compu
58.  in a relaxed and neutral  horizontal   position  Type with a soft touch without pounding the keys     Leg Position  Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest   What if you are traveling     It may not be possible to observe the best ergonomic practices when you are using your computer while on  the move or in a casual setting  Regardless of the setting  try to observe as many of the tips as possible   Sitting properly and using adequate lighting  for example  will help you maintain desirable levels of comfort  and performance     Questions about vision     ThinkPad Notebook s visual display screens are designed to meet the highest standards and to provide you  with clear  crisp images and large  bright displays that are easy to see  yet easy on the eyes  Of course   any concentrated and sustained visual activity can be tiring  If you have questions on eye fatigue or visual  discomfort  consult a vision care specialist for advice     Adjusting your computer to fit you    Because your computer enables you to work in so many places  it is important that you remain attentive  to good posture  good lighting and proper seating  Refer to the following tips to improve performance  and achieve greater comfort     Active sitting and rest breaks  The longer you sit and work with your computer the more important it is   to observe your working posture  Following general recommendations for maintaining a healthy working  posture and practicin
59.  local   state  or federal laws     e The Liquid crystal display  LCD  is made of glass  and rough handling or dropping the computer  can cause the LCD to break  If the LCD breaks and the internal fluid gets into your eyes or on your  hands  immediately wash the affected areas with water for at least 15 minutes  if any symptoms  are present after washing  get medical care     Using headphones or earphones    If your computer has both a headphone connector and an audio out connector  always use the headphone  connector for headphones  also called a headset  or earphones     CAUTION    Excessive sound pressure from earphones and headphones can cause hearing loss  Adjustment of  the equalizer to maximum increases the earphones and headphones output voltage and therefore the  sound pressure level     Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the  output of the headphone or earphone connectors do not comply with specifications of EN 50332 2  The  headphone output connector of your computer complies with EN 50332 2 Sub clause 7  This specification  limits the computer   s maximum wide band true RMS output voltage to 150 mV  To help protect against  hearing loss  ensure that the headphones or earphones you use also comply with EN 50332 2  Clause 7  limits  for a wide band characteristic voltage of 75 mV  Using headphones that do not comply with EN  50332 2 can be dangerous due to excessive sound pressure levels     If your 
60.  making sure of the above  turn the Bluetooth power off and then on again  or restart your computer   Then search for the device again     e Problem  You cannot connect to any Bluetooth enabled device     Solution  Make sure that both your computer and the device are turned on and their Bluetooth antennas  are enabled     After making sure of the above  turn the Bluetooth power off and then on again  or restart your computer   Then re establish your connection to the device     If the problem persists  re install the Bluetooth software and reestablish your connection to the device     Chapter 10  Troubleshooting computer problems 165    e Problem  Your computer is connected to a Bluetooth enabled device  but you cannot use any of the  services of that device     Solution  Make sure that the device is enabled for the Bluetooth connection   1  Double click the My Bluetooth Places icon   2  Go to Bluetooth Tasks and click View devices in range     If you cannot find the device  it may have stopped responding  Make sure that it is enabled for the  Bluetooth connection  If you find it  connect to the services you want     If you are sure that the device is responding  turn the Bluetooth power off and then on again  or restart  your computer  Then try to connect again     e Problem  You cannot pull a business card from the connected computer     Solution  Make sure that the connected computer has its own default business card application and that  the card is ready for communicatio
61.  moved the drive  to another computer  Now you cannot unlock the hard disk password     Solution  Your computer supports an enhanced password algorithm  Computers older than yours may  not support such a security function     Solid state drive problems    Problem  When you compress files or folders by use of the data compression function in Windows  and  then decompress them  the process of writing to or reading from the files or folders is slow     Solution  Apply the disk defragmentation tool in Windows for faster access to the data     Optical drive problems    Problem  The optical drive  such as a CD  DVD  or CD RW drive  does not work     Solution  Make sure that the computer is turned on and a CD  DVD  or CD RW is properly loaded on the  center pivot of the drive   You should hear a click      Make sure that the drive connector is firmly connected to the computer  If you use an option that has a bay  for installing the drive  make sure that the option is firmly connected to the computer and works properly     Make sure that the drive tray is firmly closed   Make sure that the device drivers are correctly installed     Problem  You hear a noise from the drive when the CD  DVD  or CD RW is spinning     Solution  If the disc is not properly loaded on the center pivot of the drive  it may rub against the drive  cover and make a noise  Make sure that the disc is loaded properly in the drive     Problem  The disc tray of the optical drive does not come out at once when you pr
62.  of all the information on it  and then  turn the computer off     Never remove the drive while the system is operating  in sleep  standby  mode  or in hibernation mode     Replacing the mSATA solid state drive  Before you start  print these instructions     To replace the mSATA solid state drive  do the following     1  Turn off the computer  then disconnect the ac power adapter and all cables from the computer  Before  you start the following procedures  wait for a few minutes till the inside of the computer cools     Chapter 6  Replacing devices 101    2  Close the computer display  and turn the computer over   3  Remove the battery  See    Replacing the battery    on page 89     4  Loosen the screw on the slot cover and remove the slot cover        6  Align the contact edge of the new mSATA solid state drive with the corresponding socket and pivot  the mSATA solid state drive until you can snap it into place  Secure the mSATA solid state drive with  the screw        102 User Guide    7  Reinstall the slot cover        8  Reinstall the battery and turn the computer over again  Then reconnect the ac power adapter and  the cables        Replacing the optical drive    Before you start  print these instructions     An optical drive is preinstalled in the bay  If it needs to be repaired  remove it as follows     1  Turn off the computer  then disconnect the ac power adapter and all cables from the computer  Wait for  a few minutes  till the inside of the computer cools  before 
63.  operating system     EI Application key    Chapter 2  Using your computer 31    To display the shortcut menu for an object  select the object on the desktop or within an application and  then press this key        Using the UltraNav pointing device    Your computer may come with the UltraNav pointing device  The UltraNav consists of the TrackPoint and  the touch pad  each of which is itself a pointing device with both basic and extended functions  You can  configure both devices by choosing the settings you prefer  as follows     e Set both the TrackPoint and the touch pad as pointing devices   This setting enables the use of all the basic and extended functions of the TrackPoint and the touch pad   e Set the TrackPoint as the main pointing device and the touch pad for extended functions only     This setting enables the use of all basic and extended functions with the TrackPoint while limiting the use  of the touch pad to scrolling  tap zones  and slow motion pointer functions     e Set the touch pad as the main pointing device and the TrackPoint for the extended functions only     This setting enables the use of all basic and extended functions with the touch pad while limiting the  use of the TrackPoint to scrolling and Magnifying Glass functions     e Set the TrackPoint as the main pointing device  and disable the touch pad   e Set the touch pad as the main pointing device  and disable the TrackPoint     Changing the UltraNav settings    You can change your settings of U
64.  other computer     If an error message appears while you are using the application program  refer to the manuals supplied  with the application     If the application still does not run correctly  contact your place of purchase or a service representative for  help     Ports and connectors    The following are the most common ports and connectors problems     USB problems    Problem  A device connected to the USB connector does not work     Solution  Open the Device Manager window  Make sure that the USB device setup is correct  and that  the assignment of computer resource and the installation of the device driver are correct     For Windows 7 and Windows Vista   1  Click Start  gt  Control Panel   2  Click Hardware and Sound     3  Click Device Manager  If you are prompted for an administrator password or confirmation  type the  password or provide confirmation     For Windows XP   1  Click Start  gt  Control Panel   2  Click Performance and Maintenance  and click System   3  Click the Hardware tab  and click the Device Manager button   Refer to    Diagnosing problems    on page 157 and run a diagnostic test of the USB connector     A docking station or port replicator problem    Problem  The computer does not start when you try to turn it on  and does not respond when you try  to resume operation     Solution  Make sure that      The ac power adapter is connected to the port replicator     The computer is securely attached to the port replicator   Problem  Some functions 
65.  pack from Lenovo notebook computers    Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack  If you  are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack   contact the proper person in Lenovo sales  service  or marketing  and follow that person s instructions  You  also can refer to the instructions at www ibm com jp pc environment recycle battery      If you use a Lenovo notebook computer at home and need to dispose of a battery pack  you  must comply with local ordinances and regulations  You also can refer to the instructions at  www ibm com jp pc environment recycle battery         Recycling information for Brazil    Declarac  es de Reciclagem no Brasil  Descarte de um Produto Lenovo Fora de Uso    Equipamentos el  tricos e eletr  nicos nao devem ser descartados em lixo comum  mas enviados a pontos de  coleta  autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas  especializadas no manuseio de res  duos industriais  devidamente certificadas pelos org  os ambientais  de  acordo com a legisla    o local     A Lenovo possui um canal espec  fico para auxili   lo no descarte desses produtos  Caso voc   possua  um produto Lenovo em situa    o de descarte  ligue para o nosso SAC ou encaminhe um e mail para   reciclar lenovo com  informando o modelo  n  mero de s  rie e cidade  a fim de enviarmos as instru    es  para o correto descarte do seu produt
66.  radio is  turned off     USB BIOS Support e Enabled Enable or disable boot support for USB floppy disk  e Disabled drive and USB CD ROM   Always On USB e Enabled If you select    Enabled     the external USB devices can  e Disabled be charged via USB ports even when the system is in  low power mode  standby  hibernation  or power off      Always On USB Charge in Off e Enabled If you select    Enabled     the Always On USB  Mode e Disabled connector enables you to charge some devices   such as iPod  iPhone and BlackBerry smartphones     Note  If you want to charge these devices when  your computer is in hibernation mode or powered  off  you will need to open the Power Manager  program and configure corresponding settings to  enable the Always On USB connector function  For  details about how to enable the Always On USB  connector function  refer to the online help of the  Power Manager program     Keyboard Mouse    Fn Key Lock e Enabled When enabled  you can press the Fn key to keep  e Disabled it in a pressed condition  then press the desired  function key  The action is equivalent to pressing the  required key and the Fn key simultaneously  When  you pressed the Fn key twice  the state is locked  until you press the Fn key again        Chapter 8  Advanced configuration 143    Table 4  Config menu items  continued      runcton Jsa  ooms y O    ThinkPad NumLock e Independent  e Synchronized    Power On NumLock    Display  Boot Display Device ThinkPad LCD  Analog  VGA     Digi
67.  recovery media  connect the boot medium  memory key or other USB  storage device  to the computer  or insert the boot disc into the optical drive     2  Repeatedly press and release the F12 key when turning on the computer  When the Startup Device  Menu opens  release the F12 key     3  Select the desired startup device and press Enter  The restore process begins   4  Follow the instructions on the screen to complete the operation     Notes     1  After restoring your computer to the factory default settings  you might have to reinstall device drivers  for some devices  See    Reinstalling preinstalled applications and device drivers    on page 86     2  Some computers come with Microsoft Office or Microsoft Works preinstalled  If you need to recover  or reinstall your Microsoft Office or Microsoft Works applications  you must use the Microsoft Office  CD or Microsoft Works CD  These discs are provided only with computers preinstalled with Microsoft  Office or Microsoft Works     On the Windows XP operating system  you can use Product Recovery discs to restore your computer to  the factory default settings  perform a custom factory recovery  or perform other rescue and recovery  operations such as rescuing individual files  You will be given the option to enter the Rescue and Recovery  workspace and choose from a variety of recovery operations     Attention  When you use Product Recovery discs to restore the computer to the factory default settings   all the files currently 
68.  restore the factory default settings even if you cannot start the Windows operating system     Attention  If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk  drive to the factory default settings  all files on the primary hard disk drive partition  usually drive C   will be  deleted in the recovery process  If possible  make copies of important files  If you are unable to start the  Windows operating system  you can use the rescue files feature of the Rescue and Recovery workspace to  copy files from your hard disk drive to other media     To start the Rescue and Recovery workspace  do the following   1  Make sure the computer is turned off     2  Repeatedly press and release the F11 key when turning on the computer  When you hear beeps or  see a logo screen  release the F11 key     84 User Guide    3  If you have set a Rescue and Recovery password  type your password when prompted  The Rescue  and Recovery workspace opens after a short delay     Note  If the Rescue and Recovery workspace fails to open  see    Solving recovery problems    on page 87   4  Do one of the following   e To rescue files from your hard disk drive or from a backup  click Rescue files and follow the  instructions on the screen     e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive  to the factory default settings  click Restore your system and follow the instructions on the screen     For more information a
69.  screen with the TrackPoint or other pointing device     e If the external monitor you are using is outdated  the resolution and the refresh rate may be limited     Using the DVI monitor    If your computer has one of the optional expansion units  a ThinkPad Mini Dock Plus Series 3 or a ThinkPad  Mini Dock Series 3  you can use the Digital Visual Interface  DVI  monitor through the DVI connector  of that unit     Notes   e The screen mode that can be used depends on the specifications of the DVI monitor     e Before you attach the DVI monitor  make sure that the computer is attached to the expansion unit and  the system works properly     To attach the DVI monitor  do as follows   1  Turn off the computer     2  Connect the DVI monitor to the DVI connector of the expansion unit  and then connect the monitor  to an electrical outlet     3  Turn on the DVI monitor and the computer  The system starts   If the computer output does not appear on the DVI monitor  do as follows     For a computer that has the Intel   display adapter   1  Press Ctrl Alt F12  The    Intel Graphics Media Accelerator Driver for mobile    window appears     2  Select Digital Display   Intel Dual Display Clone  or Extended Desktop  If you select Digital Display   the computer output appears on the DVI monitor only  If you select Intel Dual Display Clone or  Extended Desktop  the output appears both on the computer display and on the DVI monitor     3  Click OK     52 User Guide    For a computer that has 
70.  service personnel are available to provide the applicable level of service     e Engineering change management   Occasionally  there might be changes that are required after a product  has been sold  Lenovo or your reseller  if authorized by Lenovo  will make selected Engineering Changes   ECs  that apply to your hardware available     The following items are not covered   e Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts    Note  All warranted parts contain a 7 character identification in the format FRU XXXXXXxX   Identification of software problem sources   Configuration of UEFI BIOS as part of an installation or upgrade   Changes  modifications  or upgrades to device drivers   Installation and maintenance of network operating systems  NOS    Installation and maintenance of application programs    For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product   see    Warranty information    in the Safety and Warranty Guide that comes with your computer     If possible  be near your computer when you make your call in case the technical assistance representative  needs to help you resolve a computer problem  Ensure that you have downloaded the most current drivers  and system updates  run diagnostics  and recorded information before you call  When calling for technical   assistance  have the following information available    e Machine type and model   e Serial numbers of your computer  monitor  
71.  set the CD ROM drive to start first     6  Press F10   7  Insert the installation CD for Windows XP integrated with Service Pack 2 into the CD or DVD drive  and    restart the computer     134 User Guide    8  Complete the Windows XP Service Pack 2 installation     9  Install Windows XP Service Pack 3  You can install the Windows XP Service Pack 3 using the Windows  XP Service Pack 3 Installation CD or download it from either Microsoft Download Center or Microsoft  Windows update Web site     10  Go to C  DRIVERS WIN IRST PREPARE PREPARE and double click install cmd to run Intel Rapid Storage  Manager Driver     Note  If you can not find the Intel Rapid Storage Manager Driver  you can download it from the Lenovo  Web site   http   www  lenovo com support site wss document do sitestyle lenovo amp lndocid tpad matrix     11  Turn the computer off and then on again    12  Start the BIOS Setup Utility menu    13  Select Config    14  Select Serial ATA  SATA     15  Select AHCI    16  Start Windows XP  The Welcome to the Found New Hardware Wizard appears   17  Click No  not this time  and then click Next    18  Select Install from a list or specific location  Advanced   and then click Next     19  Select Search for the best driver in these locations  Then select Include this location in the search    specify the path  C  DRIVERS WIN IRST PREPARE  and click Next  The Completing the Found New  Hardware Wizard appears     20  Click Finish   21  When the System Settings Change window
72.  software updates     For more information about how to use your antivirus software  refer to the help system of your antivirus  software     Chapter 4  Security 79    80 User Guide       Chapter 5  Recovery overview    This chapter provides information about the recovery solutions provided by Lenovo     This chapter contains the following topics     e    Creating and using recovery media    on page 81   e    Performing backup and recovery operations    on page 83   e    Using the Rescue and Recovery workspace    on page 84   e    Creating and using a rescue medium    on page 85   e    Reinstalling preinstalled applications and device drivers    on page 86  e    Solving recovery problems    on page 87    Notes     1  There are a variety of methods to choose from when considering how to recover in the event of a  software  or hardware related problem  Some methods vary depending on the type of your operating  system     2  The product on the recovery media may be used only for the following purposes   e Restore the product preinstalled on your computer  e Reinstall the product  e Modify the product using the Additional Files  Notes  To prevent potential performance risks or unexpected behavior that might be caused by the new  hard disk drive technology  it is recommended that you use one of the following back up software programs     e ThinkVantage Rescue and Recovery version 4 23 or later  for Windows XP and Windows Vista   4 3 or  later  for Windows 7     e Symantec Norton G
73.  that there are as few obstacles as possible between the wireless LAN access  point and the computer     e For the best connection of the wireless LAN feature  open your computer display to an angle of slightly  more than 90 degrees     e  f you use the wireless feature  the 802 11 standard  of your computer simultaneously with a Bluetooth  option  data transmission speed can be delayed and the performance of the wireless feature can be  degraded     Wireless networking setup  To use the built in wireless networking card  the 802 11 standard  to communicate  start Access Connections     Note  Before you start setting up wireless networking connections by using Access Connections  obtain a  Network Name  SSID  and your encryption information from your network administrator     Access Connections  a connectivity assistant program  can easily enable one network adapter and disable  the other adapters on demand  After setting up your wireless networking connection  you can use the  program to quickly switch the network settings  For more information  refer to    Access Connections    on  page 17    Chapter 2  Using your computer 41    Wireless upgradeable ThinkPad models    Your computer can be wireless upgradeable  This means that your computer has an antenna that can  support wireless LAN access when wireless LAN access points are available  Wireless devices are available  from Lenovo  see    Finding ThinkPad options    on page 119     Using wireless WAN connections    Wireless
74.  the Monitor tab  Check the monitor information window to make sure that the monitor type is  correct  If it is  click OK to close the window  otherwise do as follows     8  If more than two monitor types are displayed  select Generic PnP Monitor or Generic Non PnP  Monitor     9  Click Properties  If you are prompted for an administrator password or confirmation  type the password  or provide confirmation     10  Click the Driver tab   11  Click Update Driver     12  Click Browse my computer for driver software  and then click Let me pick from a list of device  drivers on my computer     13  Clear the Show compatible hardware check box     NO oO fF W PY    14  Select Manufacturer and Model for your monitor  If you cannot find your monitor in the list  stop the  installation of this driver and use the driver shipped with your monitor     15  After updating the driver  click Close   16  Set Resolution and Colors in the Display Settings window   17  Click OK     For Windows XP     1  Connect the external monitor to the monitor connector  and then connect the monitor to an electrical  outlet       Turn on the external monitor and the computer      Press Fn F7 to change the display output location to the external monitor      Right click on the desktop  and click Properties to open the Display Properties window     Click the Settings tab      Click Advanced     ons WwW PP    Chapter 2  Using your computer 51    7  Click the Monitor tab  Check the monitor information window to mak
75.  the Windows 7 operating  system  If your Windows 7 model is not preinstalled with the SimpleTap program  you can download it  from http   www lenovo com support     System Update    The System Update program helps you keep the software on your computer up to date by downloading  and installing software packages  ThinkVantage applications  device drivers  BIOS updates  and other third  party applications   Some examples of software that you should keep updated are programs provided by  Lenovo  such as the Rescue and Recovery program     To open System Update  do the following   e Windows 7  See    Accessing applications in Windows 7    on page 16   e For Windows Vista and Windows XP  Click Start  gt  All Programs  gt  ThinkVantage  gt  System Update     ThinkVantage GPS    If the PCI Express Mini Card installed in your computer supports GPS  your computer can receive signals  from GPS satellites and determine its location  If your computer is connected to the Internet  you can find  your location on a real time map provided by Google Maps or Microsoft Bing    Maps     20 User Guide    To open ThinkVantage GPS  do the following     e For Windows 7  See    Accessing applications in Windows 7    on page 16     e For Windows Vista and Windows XP  Click Start  gt  All Programs  gt  ThinkVantage  gt  ThinkVantage  GPS     ThinkVantage Productivity Center    The ThinkVantage Productivity Center program provides an integrated user interface to help you set up   understand  and enhanc
76.  the computer over again  Then reconnect the ac power adapter and  the cables        Replacing the integrated camera    If your computer is equipped with an integrated camera  you can replace it if you need to have it repaired     To replace the integrated camera  do the following   1  Turn off the computer  then disconnect the ac power adapter and all cables from the computer   2  Locate the screws that secure the LCD bezel assembly  Remove the screw caps and then remove  the screws        114 User Guide    3  Remove the LCD bezel assembly        4  Remove the screws that secure the camera        5  Lift the camera out  J and detach the connector ZI  Then remove the failed camera        Chapter 6  Replacing devices 115    6  To install a new camera  attach the connector  ij and position the camera in place H        7  Reinstall the screws to secure the camera        8  Reinstall the LCD bezel assembly        116 User Guide    9  Reinstall the screws to secure the LCD bezel assembly  Then  reinstall the four screw caps        10  Reinstall the battery and turn the computer over again  Then reconnect the ac power adapter and  the cables     Chapter 6  Replacing devices 117    118 User Guide       Chapter 7  Enhancing your computer    This section provides information on installing devices and taking advantage of your computer s  high technology features     e    Finding ThinkPad options    on page 119  e    ThinkPad port replicator and docking station    on page 119       Find
77.  the instructions in Enabling or disabling the wireless  feature     Follow the tips below     1  Be careful about the seat in front of you on airplanes  Angle your computer display so that it does not  get caught when the person in front of you leans back     2  Remember to hibernate or turn off your computer when taking off     Travel accessories    Here is a checklist of things to consider packing when you are going to be away from the office     Travel Essentials   e ThinkPad ac power adapter   e External mouse  if you are accustomed to using one  e Ethernet cable   e Extra battery  charged    e A quality carrying case that provides adequate cushion and protection    If you are traveling to another country you might want to consider these items    e An ac power adapter for the country that you are traveling to  e An adapter to connect to a phone line in that country    64 User Guide    Other items you may wish to consider    e ThinkPad AC DC Combo Adapter  e External storage device    Chapter 3  You and your computer 65    66 User Guide       Chapter 4  Security    This chapter provides information about how to protect your computer from theft and unauthorized use   e    Attaching a mechanical lock    on page 67   e    Using passwords    on page 67   e    Hard disk security    on page 75   e    Setting the security chip    on page 75   e    Using a fingerprint reader    on page 76   e    Notice on deleting data from your hard disk drive or solid state drive    on page 78 
78.  the right side as shown in  the picture        12  Pull the new solid state drive to the left        100 User Guide    13  Put the cover back in place  and tighten the screws        14  Reinstall the battery and turn the computer over again  Then reconnect the ac power adapter and  the cables        Installing and replacing the mSATA solid state drive    Some ThinkPad models have an mSATA solid state drive  which is installed at the PCI Express Mini Card  slot  You can replace the mSATA solid state drive with a new one which can be purchased from your  Lenovo reseller or a marketing representative  To replace the mSATA solid state drive with a new one   read the following prerequisites     Notes   e You can also replace the mSATA solid state drive with a Wireless PCI Express Mini Card for Wireless WAN     e Replace the mSATA solid state drive only if you need to have it repaired  The slot of the mSATA solid state  drive were not designed for frequent changes  or drive swapping     Prerequisites for the procedure  When replacing the drive  be sure to follow the precautions     Attention  Handling an mSATA solid state drive    e Do not drop the drive or subject it to physical shocks  Put the drive on a material  such as soft cloth  that  absorbs any physical shocks     e Do not apply pressure to the cover of the drive   The drive is very sensitive  Incorrect handling can cause damage and permanent loss of data     Before removing the mSATA solid state drive  make a backup copy
79.  the selected files  or restore only the Windows operating system and applications     Performing a backup operation    This section provides instructions on how to perform a backup operation using the Rescue and Recovery  program on different operating systems     e To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating  system  do the following     1  From the Windows desktop  click Start  gt  All Programs     Lenovo ThinkVantage Tools  gt   Enhanced Backup and Restore  The Rescue and Recovery program opens     2  Inthe Rescue and Recovery main window  click the Launch advanced Rescue and Recovery arrow     3  Click Back up your hard drive and select backup operation options  Then  follow the instructions on  the screen to complete the backup operation     e To perform a backup operation using the Rescue and Recovery program on the Windows Vista operating  system or the Windows XP operating system  do the following     1  From the Windows desktop  click Start  gt  All Programs  gt  ThinkVantage  gt  Rescue and Recovery   The Rescue and Recovery program opens     2  Inthe Rescue and Recovery main window  click Launch advanced Rescue and Recovery  gt  Back  up your hard drive  and select backup operation options     3  Follow the instructions on the screen to complete the backup operation     Performing a recovery operation    This section provides instructions on how to perform a recovery operation using the Rescue and Recovery  progra
80.  the updates without any further intervention from you     The System Update program is preinstalled on your computer and is ready to run  The only prerequisite is  an active Internet connection  You can start the program manually  or you can use the schedule feature   to enable the program to search for updates automatically at specified intervals  You also can predefine  scheduled updates to search by severity  critical updates  critical and recommended updates  or all updates   so the list you choose from contains only those update types that are of interest to you     For more information about how to use the ThinkVantage System Update  refer to ThinkVantage System  Update     152 User Guide       Taking care of your computer    Although your computer is designed to function reliably in normal work environments  you need to use  common sense in handling it  By following these important tips  you will get the most use and enjoyment  out of your computer     Be careful about where and how you work    e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic  bags     e Keep your computer away from magnets  activated cellular phones  electrical appliances  or speakers   within 13 cm or 5 in      e Avoid subjecting your computer to extreme temperatures  below 5  C 41  F or above 35  C 95  F      e Some appliances  such as certain portable desktop fans or air purifiers  can produce negative ions  If a  computer is close to su
81.  to close the window  otherwise do as follows       If more than two monitor types are displayed  select Generic PnP Monitor or Generic Non PnP  Monitor       Click Properties  If you are prompted for an administrator password or confirmation  type the password  or provide confirmation     User Guide    10  Click the Driver tab   11  Click Update Driver     12  Click Browse my computer for driver software  and then click Let me pick from a list of device  drivers on my computer     13  Clear the Show compatible hardware check box     14  Select Manufacturer and Model for your monitor  If you cannot find your monitor in the list  stop the  installation of this driver and use the driver shipped with your monitor     15  After updating the driver  click Close   16  Click OK     Note  To change the color settings  right click on the desktop  and click Screen resolution  Click Advanced  Settings  select the Monitor tab  then set Colors     For Windows Vista   Note  If you select Show different parts of my desktop on each display  extended   refer to    Using the  Extend desktop function    on page 54     1  Connect the external monitor to the monitor connector  and then connect the monitor to an electrical  outlet       Turn on the external monitor      Press Fn F7 to change the display output location to the external monitor     Right click on the desktop  and click Personalize      Click Display Settings  The Display Settings window opens      Click Advanced Settings       Click
82.  used appliances as applicable  within each geography  This label is applied to various products to indicate that the product is not to be  thrown away  but rather put in the established collective systems for reclaiming these end of life products     Users of electrical and electronic equipment  EEE  with the WEEE marking must not dispose of end of  life EEE as unsorted municipal waste  but use the collection framework available to them for the return   recycle  and recovery of WEEE and to minimize any potential effects of EEE on the environment and  human health due to the presence of hazardous substances  For additional WEEE information go to   http   www lenovo com recycling       Japan recycling statements    Collecting and recycling a disused Lenovo computer or monitor    If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property  of the company  you must do so in accordance with the Law for Promotion of Effective Utilization of  Resources  Computers and monitors are categorized as industrial waste and should be properly disposed  of by an industrial waste disposal contractor certified by a local government  In accordance with the Law  for Promotion of Effective Utilization of Resources  Lenovo Japan provides  through its PC Collecting   and Recycling Services  for the collecting  reuse  and recycling of disused computers and monitors    For details  visit the Lenovo Web site at www ibm com jp pc service recycle pcrecycle   Pu
83.  user hard disk password in order to gain access to files and applications on the hard disk     The master password can be set and used only by a system administrator  Like a master key  it enables the  administrator to get access to any hard drive in a system  The administrator sets the master password  no  one else knows it  Then the administrator sets a user password for each computer in the network  and tells  each user the password for his or her computer  The user can then change the user password as desired   but the administrator can still get access by using the master password     Setting a hard disk password   1  Print these instructions     Save all open files  and exit all applications     Turn your computer off and then on again     When the logo screen is displayed  press F1  The BIOS Setup Utility opens     Select Security  using the cursor directional keys to move down the menu     Select Password     NO 1 fF W PY      Select Hard Disk x Password  where x is the number of the hard disk drive for which you want to  set a password     8  A password window opens  You are prompted to select User or User   Master  Select User if you want  to set only one hard disk password  If you are an administrator or supervisor  you can select User    Master to set two passwords   The user can change the user password later      9  If you select User   Master  go to step 12   10  If you select User only  a new password window opens  Type your new password in the Enter New  Pas
84.  windows or fields are slightly different depending on the operating system you use     For details about controlling volume  refer to your Windows online help     Problem  A volume or balance slider cannot be moved     Solution  The slider might be grayed out  This means that its position is fixed by the hardware and  cannot be changed     Problem  The volume sliders do not stay in place when some audio applications are used     Solution  It is normal for the sliders to change position when certain sound applications are used  The  applications are aware of the Volume Mixer window  in Windows XP  Volume Control window  and are  allowed to change the settings themselves  An example is the Windows Media Player  Usually the  application has sliders available to control the sound from within the application     Problem  The volume sliders do not all fit in the Volume Control window in Windows XP   Solution  Press Ctrl S keys while the volume control is in focus  and toggle to a smaller size     Problem  The balance slider cannot completely mute one channel     Solution  The control is designed to compensate for minor differences in balance and does not  completely mute either channel     Problem  There is no volume control for MIDI sound on the Volume Mixer window  in Windows XP   Volume Control window      Solution  Use the hardware volume control  In Windows XP  use the hardware volume control or the  Wave volume control on the Volume Control window  This is because the Built 
85.  with a brush    or cool air from a hair dryer     Note  Avoid spraying cleaner directly onto the display or the keyboard     Cleaning your computer display    1     Gently wipe the display with a dry  soft lint free cloth  If you see a scratchlike mark on your display   it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was  pressed from the outside     2  Wipe or dust the stain gently with a soft  dry cloth     3  If the stain remains  moisten a soft  lint free cloth with water or a 50 50 mixture of isopropyl alcohol and    water that does not contain impurities     4  Wring out as much of the liquid as you can     5  Wipe the display again  do not let any liquid drip into the computer     6  Be sure to dry the display before closing it     Chapter 9  Preventing problems 155    156 User Guide       Chapter 10  Troubleshooting computer problems    This section tells what to do if you have a computer problem   e    Diagnosing problems    on page 157  e    Troubleshooting    on page 158       Diagnosing problems    Using the Lenovo Solution Center program    Note  The Lenovo Solution Center program is available only on some models that are preinstalled with the  Windows 7 operating system  If your Windows 7 model is not preinstalled with the program  you can  download it from http   www lenovo com support     The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems  It  combines diagnostic tests
86.  you always use your fingerprint to log on to the system  you may forget your password  Write  down your password  and keep it in a safe place    Care for the fingerprint reader   The following actions could damage the fingerprint reader or cause it not to work properly    e Scratching the surface of the reader with a hard  pointed object    e Scraping the surface of the reader with your fingernail or anything hard    e Using or touching the reader with a dirty finger     If you notice any of the following conditions  gently clean the surface of the reader with a dry  soft  lint free  cloth     e The surface of the reader is dirty or stained   e The surface of the reader is wet   e The reader often fails to enroll or authenticate your fingerprint     If your finger has any of the following conditions  you may not be able to register or authenticate it   e Your finger is wrinkled    e Your finger is rough  dry  or injured    e Your finger is very dry    e Your finger is stained with dirt  mud  or oil    e The surface of your finger is very different from when you enrolled your fingerprint    e Your finger is wet    e A finger is used that has not been enrolled     To improve the situation  try the following     e Clean or wipe your hands to remove any excess dirt or moisture from the fingers   e Enroll and use a different finger for authentication   e  f your hands are too dry  apply lotion to them     Notice on deleting data from your hard disk drive or solid state drive    A
87.  your  computer  it generates heat     Extended contact with your body  even through clothing  may cause a skin  burn     e To avoid spills and the danger of electrical shock  keep liquids away from  your computer     e Never use it to warm your body     e To avoid spills and the danger of electrical shock  keep liquids away from  your computer     Applying strong force to cables may damage or break them     e Route communication lines  or the cables of an ac power adapter  a mouse  a  keyboard  a printer  or any other electronic device  so that they cannot be  walked on  tripped over  pinched by your computer or other objects  or in  any way subjected to treatment that could interfere with the operation of  your computer           Copyright Lenovo 2012 v    Protect your computer and data when moving it     Before moving a computer equipped with a hard disk drive  do one of the  following  and make sure that the    power switch    on page 9 is off or is blinking     e Turn it off   e Press Fn F4 to put it in sleep  standby  mode  e Press Fn F12 to put it in hibernation mode     This will help to prevent damage to the computer  and possible loss of data     e Do not drop  bump  scratch  twist  hit  vibrate  push  or place heavy objects on  your computer  display  or external devices     Use a quality carrying case that provides adequate cushioning and protection     Do not pack your computer in a tightly packed suitcase or bag     Before putting your computer in a carrying cas
88. 0B D2 EF  F1 Help 1   Select Item F5 F6 Change Value F9 Setup Defaults  F3 ESC Exit Enter Select    Sub Menu F10 Save and Exit          If you have set a supervisor password  the BIOS Setup Utility menu appears after you enter the  password  You can start the utility by pressing Enter instead of entering the supervisor password   however  you cannot change the parameters that are protected by the supervisor password  For more  information  refer to    Using passwords    on page 67     4  Using the cursor keys  move to an item you want to change  When the item you want is highlighted   press Enter  A submenu is displayed     5  Change the items you wish to change  To change the value of an item  use the F5 or F6 key  If the item  has a submenu  you can display it by pressing Enter     138 User Guide    6  Press F3 or Esc to exit from the submenu   If you are in a nested submenu  press Esc repeatedly until you reach the BIOS Setup Utility menu   Note  If you need to restore the settings to their original state as of the time of purchase  press F9 key    to load the default settings  You can also select an option in the Restart submenu to load the default  settings or discard the changes     7  Select Restart   then press Enter  Move the cursor to the option you want for restarting your computer   then press Enter  Your computer restarts     Config menu    If you need to change the configuration of your computer  select Config from the BIOS Setup Utility menu     Notes     e The
89. 20 A per phase    AAROERERA 20A 4 AT ORIN  gt  SRE MR Hl  Bra MMI JISC 61000 3 2 WE m    Lenovo product service information for Taiwan    BR Lenovo EMBBEAMT     fey Bl FS AB AR 1B BRS  BB 2S  FAL HES RESRARCHRTtAEZ     ARIS BSE   0800 000 702       Additional regulatory information  For additional regulatory information  refer to the ThinkPad Regulatory Notice shipped with your computer   If your computer is shipped without the ThinkPad Regulatory Notice  you can find it at the Web site    http   www lenovo com support  For details  refer to the instructions in    Locating wireless regulatory  notices    on page 193     Appendix A  Regulatory information 195    196 User Guide       Appendix B  WEEE and recycling statements    Lenovo encourages owners of information technology equipment to responsibly recycle their equipment  when it is no longer needed  Lenovo offers a variety of programs and services to assist equipment owners in  recycling their IT products  For information on recycling Lenovo products  go to   http   www lenovo com lenovo environment recycling    Important WEEE Information    The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations  for example   European Directive 2002 96 EC  India E Waste Management  amp  Handling Rules  2011   Appliances are  labeled in accordance with local regulations concerning waste electrical and electronic equipment  WEEE    These regulations determine the framework for the return and recycling of
90. 60 Hz    Battery pack  e Lithium ion  Li lon  battery pack    Battery life  e For percentage of remaining battery power  see the Power Manager Battery Gauge in the task bar     Power Manager also displays a green  yellow and red indication  A battery under warranty with a red  indication is eligible for a warranty replacement        Operating environment    This section provides information about your computer operating environment     Environment  e Maximum altitude without pressurization  3048 m  10 000 ft   e Temperature        At altitudes up to 2438 m  8000 ft  Operating  5 0 degrees to 35 0 degrees Celsius  41 degrees to 95  degrees Fahrenheit  Non operating  5 0 degrees to 43 0 degrees Celsius  41 degrees to 109 degrees  Fahrenheit       At altitudes above 2438 m  8000 ft  Maximum temperature when operating under the unpressurized  condition  31 3 degrees Celsius  88 degrees Fahrenheit   Note  When you charge the battery pack  its temperature must be at least 10 degrees Celsius  50 degrees  Fahrenheit    e Relative humidity     Operating  8  to 80       Non operating  5  to 95   If possible  place your computer in a well ventilated and dry area without direct exposure to sunshine   Keep electrical appliances such as an electric fan  radio  high powered speakers  air conditioner  and  microwave oven away from your computer because the strong magnetic fields generated by these    appliances can damage the monitor and data on the hard disk or solid state drive     Do not 
91. A connector  Also make sure that any connection to  an Ethernet port has ended     e Before you attach your computer to a ThinkPad Mini Dock Series 3  or a ThinkPad Mini Dock Plus Series  3  make sure that the system lock key is in place and in the unlocked  horizontal  position     The following drawings are for the ThinkPad Mini Dock Series 3  or the ThinkPad Mini Dock Plus Series 3   The procedure is the same for the ThinkPad Port Replicator Series 3     To attach your computer to a ThinkPad Port Replicator Series 3  a ThinkPad Mini Dock Series 3  or a  ThinkPad Mini Dock Plus Series 3  do the following     1  To attach your computer  make sure that the system lock key is in place and in the unlocked  horizontal   position for the ThinkPad Mini Dock Series 3  or the ThinkPad Mini Dock Plus Series 3  Make sure that  the mechanical lock is detached for the ThinkPad Port Replicator Series 3        2  Press the button Fl and pull the sliding adjuster in the direction shown by the arrow H        Chapter 7  Enhancing your computer 125    3  Put your computer on the platform of the ThinkPad Mini Dock Series 3  or the ThinkPad Mini Dock Plus  Series 3  making sure that the top left corner of the computer is aligned to the guide plate on the  ThinkPad Mini Dock Series 3  or the ThinkPad Mini Dock Plus Series 3     re eee     7       i  0  0   Si  0  r  I  1  i  i   N            4  Insert your computer into the ThinkPad Mini Dock Series 3  or the ThinkPad Mini Dock Plus Series 3   a
92. Audio Devices Properties window     Select the Audio tab       If you are using Headset profile  select Bluetooth Audio for both Sound playback and Sound  recording  If you are using AV profile  select Bluetooth High Quality Audio for both Sound playback  and Sound recording     a A O N    6  Click OK to close the Sounds and Audio Devices Properties window     Keyboard and other pointing devices    The following are the most common keyboard and other pointing devices problems     UltraNav problems  e Problem  The pointer drifts when the computer is turned on or after it resumes normal operation     Solution  The pointer might drift when you are not using the TrackPoint during normal operation  This  is a normal characteristic of the TrackPoint and is not a defect  Pointer drifting might occur for several  seconds under the following conditions       When the computer is turned on     Chapter 10  Troubleshooting computer problems 167        When the computer resumes normal operation       When the TrackPoint is pressed for a long time       When the temperature changes  e Problem  The TrackPoint or touch pad does not work   Solution  Make sure that the TrackPoint or touch pad is set to Enabled in the UltraNav Device Setting     Note  To open the UltraNav Device Setting  press Fn F8     Keyboard problems  e Problem  All or some keys on the keyboard do not work   Solution  If an external numeric keypad is connected   1  Turn off the computer   2  Remove the external numeric keyp
93. Center with the codes or messages and the computer in front of  you  A technician will assist you further     14  If required  you can find your country s Customer Support Center at the following Web address   http   www  lenovo com support site wss document do sitestyle lenovo amp lndocid migr 4hwse3  When  calling the Customer Support Center  please make sure you have your machine model type  serial  number and the computer in front of you  Also  if the machine is producing error codes  it is helpful to  have the error screen on or the message written down        Making sure device drivers are current    Device drivers are programs that contain instructions for the operating system about how to operate or     drive    a certain piece of hardware  Each hardware component on your computer has its own specific driver   If you add a new component  the operating system needs to be instructed on how to operate that piece   of hardware  After you install the driver  the operating system can recognize the hardware component   and understand how to use it     Note  Because drivers are programs  like any other file on your computer  they are susceptible to corruption  and might not perform properly if corruption occurs     It is not always necessary to download the latest drivers  However  you should download the latest driver  for a component if you notice poor performance from that component or if you added a new component   This may eliminate the driver as the potential cause of t
94. El Always on USB connector E Security keyhole  EJ Fan louvers  rear     Always on USB connector    The Universal Serial Bus  USB  connector is used for connecting USB interface compatible devices  such  as a printer or digital camera     By default  even when your computer is in sleep  standby  mode  the Always On USB connector still enables  you to charge some devices  such as iPod   and iPhone and BlackBerry   smartphones  by attaching the  devices to the connector     However  with the ac power adapter attached  if you want to charge these devices when your computer  is in hibernation mode or powered off  you will need to open the Power Manager program and configure  corresponding settings to enable the Always On USB connector function  For details about how to enable  the Always On USB connector function  refer to the online help of the Power Manager program     Note  Your computer is compatible with USB 1 1 or USB 2 0     8 User Guide    Ea Security keyhole    Your computer comes with a security keyhole  You can purchase a security cable and lock to fit this keyhole   Note  For some models  the security keyhole is at the right side of the computer     E Fan louvers  rear     The internal fan and louvers enable air to circulate in the computer and cool the central processor     Note  To avoid impeding airflow  do not place any obstacle in front of the fan     Status indicators    The status indicators show the current status of your computer     System status indicators  
95. Enter     To continue the installation  press Enter again  Leave the diskette in the drive until the next reboot  the  software may need to be copied from the diskette again when the files are copied during setup     Complete the Windows XP Service Pack 2 installation     Install Windows XP Service Pack 3 by using Microsoft Windows update  Microsoft Download Center   or Windows XP Service Pack 3 installation CD     Restore C  SWTOOLS from the backup copy you made before starting the installation     Apply the PCMCIA Power Policy Registry Patch  To do this  go to C  SWTOOLS OSFIXES PCMCIAPW    double click install bat  Then follow the instructions that appear on the screen     Installing Intel Chipset Support for Windows 2000 XP Vista 7  See    Installing Intel Chipset Support for  Windows 2000 XP Vista 7    on page 137     Install device drivers  See    Installing other device drivers    on page 137     If you do not have a diskette drive  you can install Intel Rapid Storage Manager Driver by the following  alternative procedure     Note  If you select AHCI for Serial ATA  SATA  in the BIOS Setup Utility before installing Intel Rapid Storage  Manager Driver  your computer will not respond  it will only display a blue screen     1     Select Config      Select Serial ATA  SATA      Select Compatibility     a A O N    Start the BIOS Setup Utility menu       Change the startup sequence of your computer  Following the instructions on the Startup menu in the    BIOS Setup Utility 
96. FOR A PARTICULAR PURPOSE  Some jurisdictions do not allow  disclaimer of express or implied warranties in certain transactions  therefore  this statement may not apply  to you     This information could include technical inaccuracies or typographical errors  Changes are periodically  made to the information herein  these changes will be incorporated in new editions of the publication   Lenovo may make improvements and or changes in the product s  and or the program s  described in this  publication at any time without notice     The products described in this document are not intended for use in implantation or other life support  applications where malfunction may result in injury or death to persons  The information contained in this  document does not affect or change Lenovo product specifications or warranties  Nothing in this document  shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo  or third parties  All information contained in this document was obtained in specific environments and is  presented as an illustration  The result obtained in other operating environments may vary     Lenovo may use or distribute any of the information you supply in any way it believes appropriate without  incurring any obligation to you     Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in  any manner serve as an endorsement of those Web sites  The materials at those Web si
97. In Synthesizer Software  does not support the control     Problem  The sound cannot be turned off completely even if you set the Master volume control at  minimum     Solution  You can still hear some sound even though you have set the Master volume control at minimum   To turn off the sound completely  go to the Master volume control and select Mute speakers  Mute  in Windows Vista and Windows XP       Chapter 10  Troubleshooting computer problems 177    Fingerprint reader problems    Problem  The surface of the reader is dirty  stained  or wet   Solution  Gently clean the surface of the reader with a dry  soft  lint free cloth   Problem  The reader often fails to enroll or authenticate your fingerprint     Solution  If the surface of the reader is dirty  stained  or wet  gently clean the surface of the reader  with a dry  soft  lint free cloth     If your finger has any of the following conditions  you may not be able to register or authenticate it     Your finger is wrinkled      Your finger is rough  dry  or injured      Your finger is very dry      Your finger is stained with dirt  mud  or oil        The surface of your finger is very different from when you enrolled your fingerprint     Your finger is wet      A finger is used that has not been enrolled    To improve the situation  try the following        Clean or wipe your hands to remove any excess dirt or moisture from the fingers       Enroll and use a different finger for authentication        If your hands are to
98. Japan recycling statements           197  Recycling information for Brazil          198  Battery recycling information for the United States   and Canada            198  Battery recycling formation fer ih Eapen   Union      bop mucan  199  Battery recycling information i Taiwan  say a   199    Appendix C Notices          201  Trademarks      2 2   2 nn nn nn nn  202    Appendix D  Restriction of Hazardous  Substances Directive  ROHS       203    China RoHS                    203  Turkish ROHS            nn nn  208  Ukraine ROHS        2 2 2 2 nn nn nn  203  India ROHS       2 2 2 2 2 mn nn nn nn  204    iv _ User Guide       Read this first    Be sure to follow the important tips given here to continue to get the most use and enjoyment out of your  computer  Failure to do so might lead to discomfort or injury  or cause your computer to fail     When your computer is turned on or the battery is charging  the base  the palm  rest  and some other parts may become hot  The temperature they reach  depends on the amount of system activity and the level of charge in the battery     Extended contact with your body  even through clothing  could cause  discomfort or even a skin burn     e Avoid keeping your hands  your lap  or any other part of your body in  contact with a hot section of the computer for any extended time     e Periodically take hands from using the keyboard by lifting your hands from  the palm rest     When the ac power adapter is connected to an electrical outlet and
99. Lenovo computer came with headphones or earphones in the package  as a set  the combination of  the headphones or earphones and the computer already complies with the specifications of EN 50332 1   If different headphones or earphones are used  ensure that they comply with EN 50332 1  Clause 6 5  Limitation Values   Using headphones that do not comply with EN 50332 1 can be dangerous due to  excessive sound pressure levels     Additional safety information       bancer  Plastic bags can be dangerous  Keep plastic bags away from babies and children to avoid danger  of suffocation     Notice for Tablet PC users  Safety Notice for users in Australia     xiv User Guide    Mrooncer  Do not connect phone line while using tablet mode     Notice for users in the U S A   Many PC products and accessories contain cords  cables or wires  such as power cords or cords to connect  the accessory to a PC  If this product has such a cord  cable or wire  then the following warning applies     WARNING   Handling the cord on this product or cords associated with accessories sold with this product will expose  you to lead  a chemical known to the State of California to cause cancer  and birth defects or other  reproductive harm  Wash hands after handling     Save these instructions        Copyright Lenovo 2012 XV    xvi User Guide       Chapter 1  Product Overview    This chapter provides information about the locations of connectors  locating important product information   computer features  spe
100. Lenovo reseller or a  marketing representative  Read the following prerequisites before you replace the hard disk drive     Note  Replace the hard disk drive only if you upgrade it or have it repaired  The connectors and slot of the  hard disk drive were not designed for frequent changes  or drive swapping     Chapter 6  Replacing devices 93    Prerequisites for the procedure  When replacing the drive  be sure to follow the precautions     Attention     e Do not drop the hard disk drive or subject it to physical shocks  Put the drive on a material  such as soft  cloth  that absorbs any physical shocks     e Do not apply pressure to the cover of the drive   e Do not touch the connector     The drive is very sensitive  Incorrect handling can cause damage and permanent loss of data     Before removing the hard disk drive  make a backup copy of all the information on it  and then turn the  computer off     Never remove the drive while the system is operating  in sleep  standby  mode  or in hibernation mode     Replacing the hard disk drive  To replace the hard disk drive  do the following   1  Turn off the computer  then disconnect the ac power adapter and all cables from the computer   2  Close the computer display  and turn the computer over   3  Remove the battery  See    Replacing the battery    on page 89   4  Loosen the screws and remove the cover        Attention  Do not touch any exposed parts other than those referred to in this procedure  Unnecessary  contacts with the 
101. ThinkPad    User Guide    ThinkPad L420  L421  and L520    Notes  Before using this information and the product it supports  be sure to read the following   e Safety and Warranty Guide   e ThinkPad Regulatory Notice   e    Important safety information    on page vi   e Appendix C    Notices    on page 201    The Safety and Warranty Guide and the Regulatory Notice have been uploaded on the Web site  To refer to  them  go to http   www lenovo com support  and then click User Guides  amp  Manuals     Third Edition  May 2012      Copyright Lenovo 2012     LIMITED AND RESTRICTED RIGHTS NOTICE  If data or software is delivered pursuant a General Services Administration     GSA    contract  use  reproduction  or disclosure is subject to restrictions set forth in Contract No  GS 35F 05925        Contents    Read this first     Important safety information   fog as  Conditions that require immediate action  Safety guidelines      Chapter 1  Product Overview      Locating computer controls  connectors  features     and indicators    Front view   Right side view   Left side view    Bottom view    Rear view    Status indicators   A  Locating important product ifonnations  Machine type and model label   FCC ID and IC Certification number label  Certificate of Authenticity label  Features    Specifications    Operating environment    ThinkVantage Technologies and Schale    Accessing applications in Windows 7    Access Connections  Active Protection System   Fingerprint Software   Lenovo So
102. Windows  keyboard navigation  For a complete listing of Microsoft Windows Keyboard Guide  go to  http   www  microsoft com enable Products altkeyboard aspx    Screen reader technologies are primarily focused on software application interfaces  help systems  and a  variety of online documents  However  in the case where a screen reader cannot read documents  the  document must first go through a conversion process  One solution converts Adobe PDF files into a format  that is read by the screen reader programs  This solution is a Web based service provided by Adobe  Systems Incorporated  Through http   access adobe com  Adobe PDF documents can be converted to  HTML or plain text in many languages  One conversion options converts PDF documents on the Internet  A  second option enables users to submit the URL of an Adobe PDF file through e mail to convert it to HTML or  ASCII text  Adobe PDF files on a local hard disk drive  local CD ROM  or local area network  LAN  can also  be converted by attaching the Adobe PDF file to an e mail message     FullScreen Magnifier function    Some models support the FullScreen Magnifier function  which enlarges the active window and makes it  easier for you to use the computer display     To enable the FullScreen Magnifier function  press Fn Spacebar  The active window is magnified and the  FullScreen Magnifier icon is displayed in the system tray at bottom right of your screen  Then you can  change the zoom resolution  Click the FullScreen Magn
103. ace the SIM card  do the following   1  Turn off the computer  then disconnect the ac power adapter and all cables from the computer   2  Close the computer display  and turn it over   3  Remove the battery  See    Replacing the battery    on page 89     104 User Guide    4  Loosen the screw securing the slot cover and then remove the slot cover itself        5  Find the SIM card holder inside  Slide the card holder as shown in the drawing to unlock it        6  Lift up the card holder and then remove the dummy card  Keep the dummy card for future use        7  Insert the SIM card firmly into the card holder and pivot the card holder downward        Chapter 6  Replacing devices 105    8  To lock the card holder  slide it as shown in the drawing        9  Reinstall the slot cover     SoS       10  Reinstall the battery and turn the computer over again  Then reconnect the ac power adapter and  the cables        Replacing the palm rest    Before you start  print these instructions     To remove some of the PCI Express Cards  you may need to remove the palm rest first  Read the following  prerequisites and then the instruction     Prerequisites for the procedure       Dancer    During electrical storms  do not connect the cable to or disconnect it from the telephone outlet  on the wall      bancer    Electric current from power  telephone  and communication cables is hazardous  To avoid shock    hazard  disconnect the cables before opening the cover of this slot        Removing t
104. ad   3  Turn on the computer and try using the keyboard again     If the keyboard problem is resolved  carefully reconnect the external numeric keypad  external keyboard   making sure that you have seated the connectors properly     If the problem remains  make sure that the correct device driver is installed   For Windows 7     1  Click Start  gt  Control Panel  Change the view of the Control Panel from Category to Large icons  or Small icons     2  Click Keyboard     3  Select the Hardware tab  In the Device Properties  make sure that the Device Status is This device  is working properly     For Windows Vista   1  Click Start  gt  Control Panel   2  Click Hardware and Sound  and then click Keyboard     3  Select the Hardware tab  In the Device Properties  make sure that the Device Status is This device  is working properly     For Windows XP   1  Click Start  gt  Control Panel   2  Click Printers and Other Hardware  and then click Keyboard     3  Select the Hardware tab  In the In the Device Properties  make sure that the Device Status is This  device is working properly     If keys on the keyboard still do not work  have the computer serviced     e Problem  A number appears when you type a letter   Solution  The numeric lock function is on  To disable it  press Shift ScrLk or Fn NmLk     e Problem  All or some keys on the external numeric keypad do not work   Solution  Make sure that the external numeric keypad is correctly connected to the computer     Display and multime
105. ain          Or    If this icon appears  type a supervisor password     Note  You can press Backspace if you press a wrong key while you are typing your password     Power on password    You can set a power on password to help protect your computer against access by unauthorized users     If you set apower on password  the password prompt appears on the screen whenever you turn on the  computer  You must enter the correct password to start using the computer     Setting a power on password  1  Print these instructions     Save all open files  and exit all applications     Turn your computer off and then turn it on again     When the logo screen is displayed  press F1  The BIOS Setup Utility window opens     Select Security  using the cursor directional keys to move down the menu     Select Password     Select Power on Password     ON DOO FW DD      Type your password in the Enter New Password field     Notes     e  f the Passphrase function is enabled  your power on password can consist of 1 to 64 characters in  any combination  If the Passphrase function is disabled  your password can be from one to twelve  alphanumeric characters in any combination  For details  refer to    Using Passphrase    on page 68     e You can set the minimum length of a power on password in the BIOS Setup Utility menu  For  details  refer to    Security menu    on page 139     9  Press Enter once to move to the next line  Retype the password you just entered to verify it   10  Commit your password 
106. alling Windows Vista    Before you start  print these instructions     Note  Your computer supports Windows Vista with Service Pack 2  Before you install Windows Vista Service  Pack 2  make sure you install the Windows Vista Service Pack 1 first     To install Windows Vista and its related software on your computer  do as follows     132 User Guide    1  Insert the DVD for Windows Vista integrated with Service Pack 1 into the DVD drive  and restart the  computer     2  Install Windows Vista Service Pack 1 and complete the installation     3  Install the Windows Vista Service Pack 2  You can install the Windows Vista Service Pack 2 using the  Windows Vista Service Pack 2 Installation CD or download it from either Microsoft Download Center or  Microsoft Windows update Web site     4  Restore C  SWTOOLS from the backup copy you made before starting the installation     5  Installing Intel Chipset Support for Windows 2000 XP Vista 7  See    Installing Intel Chipset Support for  Windows 2000 XP Vista 7    on page 137     6  Install device drivers  See    Installing other device drivers    on page 137     Installing Registry Patches for Windows Vista   Install the following Registry Patches    e Registry Patch for Enabling Device Initiated Power Management on SATA for Windows Vista  e Registry Patch for Windows Vista USB S3 PM Enablement   e Registry Patch for Changing IDLE IRP timing by FPR Driver for Windows Vista   e Registry patch enabling Wake UP on LAN from Standby for Energy
107. and other components  or your proof of purchase  e Description of the problem   e Exact wording of any error messages   e Hardware and software configuration information for your system    Telephone numbers    For a list of the Lenovo Support phone numbers for your country or region  go to  http   www lenovo com support phone or refer to the Safety and Warranty Guide that comes with your  computer     Note  Phone numbers are subject to change without notice  The latest phone numbers are available at  http   www lenovo com support phone  If the number for your country or region is not provided  contact  your Lenovo reseller or Lenovo marketing representative        Purchasing additional services    During and after the warranty period  you can purchase additional services  such as support for Lenovo  and non Lenovo hardware  operating systems  and application programs  network setup and configuration   upgraded or extended hardware repair services  and custom installations  Service availability and service  name might vary by country     For more information about these services  go to   http   www  lenovo com accessories services index  html    Chapter 11  Getting support 189    190 User Guide    Appendix A  Regulatory information    This section introduces regulatory information for users        Wireless related information    Wireless interoperability    Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that  is based on Direct
108. ard    Note  Not all listed devices are included in your computer   This action reduces any static electricity from your body  The static electricity could damage the device   e When transferring data to or from a Flash Media Card  such as an SD card  do not put your computer  in sleep  Standby  or hibernation mode before the data transfer is complete  To do so might cause  damage to your data   Take care in setting passwords  e Remember your passwords  If you forget a supervisor or hard disk password  Lenovo will not reset it  and  you might have to replace your system board  or hard disk drive or solid state drive   Care for the fingerprint reader  The following actions could damage the fingerprint reader or cause it not to work properly   e Scratching the surface of the reader with a hard  pointed object   e Scraping the surface of the reader with your fingernail or anything hard   e Using or touching the reader with a dirty finger     If you notice any of the following conditions  gently clean the surface of the reader with a dry  soft  lint free  cloth     e The surface of the reader is dirty or stained   e The surface of the reader is wet   e The reader often fails to enroll or authenticate your fingerprint     Register your computer    e Register your ThinkPad products with Lenovo  refer to the Web site http   www lenovo com register   This  can help authorities return your computer to you if it is lost or stolen  Registering your computer also  enables Lenovo to notif
109. ard disk password or the current master  hard disk password in the Enter Current Password field  Then type the new user hard disk password in  the Enter New Password field  and retype it to verify it in the Confirm New Password field     To remove the user hard disk password  type the current master hard disk password in the Enter Current  Password field  Then leave the Enter New Password field blank  and press Enter twice  Both user  and master hard disk passwords will be removed     If you choose Master HDP  do one of the following     To change the master hard disk password  type the current master hard disk password in the Enter  Current Password field  Then type the new master hard disk password in the Enter New Password  field  and retype it to verify it in the Confirm New Password field     To remove the master hard disk password  type the current master hard disk password in the Enter  Current Password field  Then leave the Enter New Password field blank  and press Enter twice  Both  user and master hard disk passwords will be removed     Supervisor password    The supervisor password protects the system information stored in the BIOS Setup Utility  Without it  no one  can change the configuration of the computer  It provides the following security features     If a supervisor password is set  a password prompt appears when you try to start the BIOS Setup Utility   Unauthorized users cannot get access to configuration data     The system administrator can use the supe
110. ately     2  Turn off the computer immediately  If the computer does not turn off  remove the battery  The more  quickly you stop the current from passing through the computer the more likely you will reduce damage  from short circuits     3  Wait until you are certain that all the liquid is dry before turning on your computer     Note  If you want to replace your keyboard  you can purchase a new one     Error messages and beep errors    Error Beep symptom Error message  code    0182 Two short beeps Bad CRC2  Enter BIOS Setup and   Turn off the computer  Turn on the  load Setup defaults  computer  Press F1 to enter into  BIOS Setup Utility when ThinkPad  logo appears  Press F9 to load  default settings  Press F10 to exit   Restart the computer     0183 Four short beeps  one long beep   Fan error Cooling fan has failed  Have the  computer serviced     Four short beeps  pause  three Dram is unplugged Memory is not installed  Install  short beeps  pause  one short memory   beep  pause  one short beep    Seven short beeps  one long Dram is not well plugged Reinstall memory   beep  four short beeps  one  long beep  one short beep  one    long beep  one short beep  one  long beep  The computer keeps  beeping     0187 Two short beeps 0187  EAIA data access error The access to EEPROM has failed   Have the computer serviced     0189 Two short beeps 0189  Invalid RFID configuration The EEPROM checksum is not  information area correct  block   4 and 5   The  system board should be repla
111. ation  double click the  application icon  Then  follow the instructions on the screen  When the installation process completes   the application icon will be activated     Table 1  Applications on Lenovo ThinkVantage Tools     application  7    Lenovo Solution Center System Health and Diagnostics  or  Lenovo ThinkVantage Toolbox    Mobile Broadband Activate 3G Mobile Broadband    e You can also get the applications from the Control Panel        Click Start  gt  Control Panel  Depending on the application you want to access  click the corresponding  section and then click the corresponding green text     Note  If you do not find the application you need in Control Panel  open the Lenovo ThinkVantage Tools  application navigation window and double click the dimmed icon to install the application you need     16 User Guide    Then  follow the instructions on the screen  When the installation process completes  the application icon  will be activated and you can find the application in Control Panel     The sections in Control Panel  the green texts  and the applications are listed in the following table     Table 2  Applications in Control Panel    Application  Access Connections    Active Protection System    Communications Utility    Fingerprint Software    Lenovo Solution Center  or  Lenovo ThinkVantage Toolbox    Mobile Broadband Activate    Password Manager    Power Manager    Recovery Media  SimpleTap  System Update    Rescue and Recovery    ThinkVantage GPS    Access Con
112. bar     2  Select Start Using Bluetooth  The Start Using Bluetooth window opens  and some virtual device  drivers are installed automatically     3  Wait until the installation of the drivers is complete     Some other virtual device drivers will be installed on demand when you use certain Bluetooth profiles  for the first time     Using the Microsoft Bluetooth software    If you are using Windows XP and want to use the Microsoft standard Bluetooth features  install the software  by following the instructions in    Installing the Microsoft Bluetooth software in Windows XP    on page 44     For information about how to use the Bluetooth function  do as follows   1  Press Fn F5 to turn on Bluetooth      Click Start  gt  Control Panel      Click Printers and Other Hardware      Click Bluetooth Devices       Click the Options tab      Click Learn more about Bluetooth Settings     oa fk WwW DY    Using ThinkPad Bluetooth with Enhanced Data Rate Software    If ThinkPad Bluetooth with Enhanced Data Rate Software is installed on your computer  two icons are  displayed on the screen     e The My Bluetooth Places icon on the desktop  e The Bluetooth Configuration icon in the system tray of the task bar    My Bluetooth Places  To use the Bluetooth features  do the following   1  Double click the My Bluetooth Places icon on the desktop to open the My Bluetooth Places window     2  Go to Bluetooth Tasks  on the right side of the window  and double click View devices in range  A  list of t
113. bout the features of the Rescue and Recovery workspace  click Help     Notes     1  After restoring your hard disk drive to the factory default settings  you might have to reinstall device  drivers for some devices  See    Reinstalling preinstalled applications and device drivers    on page 86     2  Some computers come with Microsoft Office or Microsoft Works preinstalled  If you need to recover  or reinstall your Microsoft Office or Microsoft Works applications  you must use the Microsoft Office  CD or Microsoft Works CD  These discs are provided only with computers preinstalled with Microsoft  Office or Microsoft Works        Creating and using a rescue medium   With a rescue medium  such as a disc or a USB hard disk drive  you can recover the computer from failures  that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive   Notes     1  The recovery operations you can perform using a rescue medium vary depending on the operating  system     2  The rescue disc can be started in all types of optical drives     Creating a rescue medium  This section provides instructions on how to create a rescue medium on different operating systems     e To create a rescue medium on the Windows 7 operating system  do the following     1  From the Windows desktop  click Start  gt  All Programs  gt  Lenovo ThinkVantage Tools  gt   Enhanced Backup and Restore  The Rescue and Recovery program opens     2  Inthe Rescue and Recovery main window  click the
114. c test to run  If there is any problem  besides the error  messages  a guidance also will be displayed to guide you to fix the problem     For additional information  refer to the ThinkVantage Toolbox help system   Note  If you are unable to isolate and repair the problem yourself after running the program  save and print    the log files created by the program  You will need the log files when you speak to a Lenovo technical  support representative        Copyright Lenovo 2012 157    Using the Lenovo Support Web site    If your computer has neither the Lenovo Solution Center program nor the Lenovo ThinkVantage Toolbox  program installed  go to http   www lenovo com diagnose for the latest information on diagnostics for your  computer     Note  Running any test might take up to several minutes or longer  Make sure that you have time to run the  entire test  Do not interrupt the test while it is running        Troubleshooting    If your computer has an error  it typically displays a message or an error code  or a beep sounds when you  turn it on  To correct an error  first find the description of the error in the left hand column of the chart that  applies  Then click that description to get a troubleshooting procedure     To make sure that your computer has the features or options that are introduced in the following sections   consult the online help or the list shipped with your computer     Computer stops responding    Print these instructions now and keep it with your com
115. cannot remove your computer  The key lock indicator lights  when the eject button is locked     130 User Guide       Chapter 8  Advanced configuration    While it is important to protect files  data  and settings that are on the hard disk or on the solid state drive   you may also need to install a new operating system  install new device drivers  update your system BIOS  or  recover preinstalled software  This information will help you handle your computer with proper care and  keep it in top working shape    e    Installing a new operating system    on page 131   e    Installing device drivers    on page 135   e    BIOS Setup Utility    on page 138   e    Using system management    on page 149       Installing a new operating system    If you install a new operating system in your computer  you need to install the Supplement files and ThinkPad  device drivers for it at the same time  The necessary files are located in the following directories of your solid  state drive or hard disk drive     e The Supplement files for the operating system supported are in the C  SWTOOLS OSFIXES directory   e The device drivers for the operating system supported are in the C  SWTOOLS DRIVERS directory   e The preloaded software applications are in the C  SWTOOLS APPS directory     Notes   e The process of installing the new operating system deletes all the data on your hard disk  including  backups or images that were stored in a hidden folder by use of the Rescue and Recovery program     e
116. ced   and the UUID needs to be  reinstalled  Have the computer  serviced    0190 Two short beeps 0190  Critical low battery error The computer turned off  because  the battery is low  Connect the ac  power adapter to the computer  and charge the battery  or replace  the battery with a fully charged  one        Chapter 10  Troubleshooting computer problems 159    Error Beep symptom Error message  code    0191 none Operating system not found  Make sure that    e The hard disk drive is correctly  installed    e A startable disc is in the drive   If you still see the same error  message  check the boot  sequence using BIOS Setup  Utility     0200 Two short beeps 0200  Failure Fixed Disk The hard disk drive is not working   Have the hard disk drive serviced    0210 Two short beeps 0210  Stuck Key Replace the keyboard and restart  your computer     0211 Two short beeps 0211  Keyboard error Run the interactive tests of the  keyboard and the auxiliary input    device     0212 Two short beeps 0212  Keyboard Controller Failed   Replace keyboard controller     0213 Two short beeps 0213  Keyboard locked   Unlock   Unlock the system to proceed   key switch   0220 Two short beeps 0220  Monitor type does not Load Setup default settings in  match CMOS   Run SETUP  BIOS Setup Utility    0230 Two short beeps 0230  System RAM Failed at System board   offset     0231 Two short beeps 0231  Shadow Ram Failed at Memory is not working correctly   offset  Have the memory serviced   If you still see t
117. cess point    Make sure that the wireless radio is enabled by double clicking the Access Connections icon in the   task bar    Note  If your computer is a Windows 7 model  click Show hidden icons in the task bar  The Access  Connections icon is displayed  For more information about the icon  see the Help in Access Connections     Check Network Name  SSID   and your encryption information  Use Access Connections to verify this  case sensitive information     A wireless WAN problem  e Message  Unauthorized WAN card is plugged in   Power off and remove the WAN card     Solution  The WAN card is not supported on this computer  Remove it     Note  Depending on your computer  some models do not have a wireless WAN     164 User Guide    Bluetooth problems    For Windows 7 and Windows Vista    e Problem  Sound does not come from the Bluetooth headset headphone but comes from the local  speaker even though the headset headphone is connected using Headset profile or AV profile     Solution  Do the following   1  Exit the application that uses the sound device  for example  Windows Media Player      Open the Control Panel by clicking Start  gt  Control Panel     Click Hardware and Sound  gt  Sound     Select the Playback tab       If you are using Headset profile  select Bluetooth Hands free Audio and click the Set Default  button  If you are using AV profile  select Stereo Audio and click the Set Default button     6  Click OK to close the Sound window     e Problem  PIM  Personal Info
118. ch an appliance  and is exposed for an extended time to air containing negative  ions  it may become electrostatically charged  Such a charge may be discharged through your hands  when you touch the keyboard or other parts of the computer  or through connectors on I O devices  connected to it  Even though this kind of electrostatic discharge  ESD  is the opposite of a discharge from  your body or clothing to the computer  it poses the same risk of a computer malfunction     Your computer is designed and manufactured to minimize any effects of electrostatic charge  An electrostatic  charge above a certain limit  however  can increase the risk of ESD  Therefore  when using the computer  close to an appliance that can produce negative ions  give special attention to the following     e Avoid directly exposing your computer to the air from an appliance that can produce negative ions   e Keep your computer and peripherals as far as possible from such an appliance   e Wherever possible  ground your computer to facilitate safe electrostatic discharge     Note  Not all such appliances cause a significant electrostatic charge     Be gentle with your computer  e Avoid placing any objects  including paper  between the display and the keyboard or the palm rest     e Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees   Do not open the display beyond 180 degrees  as this might damage the computer hinge     e Do not turn your computer over w
119. cifications  operating environment  and preinstalled software programs     This chapter contains the following topics    e    Locating computer controls  connectors  features  and indicators    on page 1  e    Locating important product information    on page 11   e    Features    on page 13   e    Specifications    on page 14   e    Operating environment    on page 15   e    ThinkVantage Technologies and software    on page 16       Locating computer controls  connectors  features  and indicators    This section introduces you to the hardware features of your computer  and then gives you the basic  information you ll need to start taking advantage of its functions     e    Front view    on page 2   e    Right side view    on page 4  e    Left side view    on page 5   e    Rear view    on page 8   e    Bottom view    on page 7   e    Status indicators    on page 9       Copyright Lenovo 2012 1    Front view       Figure 1  ThinkPad L420 and L520 front view    Computer display E Power switch   El Built in stereo speakers E  TrackPoint pointing stick   H TrackPoint buttons EI Built in stereo speakers   UltraConnect wireless antennas  left  E Integrated camera   EZ Built in microphone ET  UltraConnect wireless antennas  right   ThinkVantage button EH System status indicators   Fingerprint reader EZ  Power status indicators   EH Bluetooth antenna EJ PCI Express Mini Card slot for wireless LAN WiMAX  Ed Touch pad EEJ Touch pad buttons   Fn key EJ Volume control buttons    Computer
120. city  although harmless to you  can seriously damage computer components and options   Improper handling of static sensitive parts can cause damage to the part  When you unpack an option  or CRU  do not open the static protective package containing the part until the instructions direct you   to install it     When you handle options or CRUs  or perform any work inside the computer  take the following precautions  to avoid static electricity damage     e Limit your movement  Movement can cause static electricity to build up around you     e Always handle components carefully  Handle adapters  memory modules  and other circuit boards by the  edges  Never touch exposed circuitry     e Prevent others from touching components     e When you install a static sensitive option or CRU  touch the static protective package containing the  part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two  seconds  This reduces static electricity in the package and your body     e When possible  remove the static sensitive part from the static protective packaging and install the part  without setting it down  When this is not possible  place the static protective packaging on a smooth   level surface and place the part on it     e Do not place the part on the computer cover or other metal surface        Replacing the battery    Before you start  print these instructions     This system does not support batteries that are not genuine Lenovo made or au
121. ck Start  gt  All Programs  gt  ThinkVantage  gt  Access    Connections     Chapter 1  Product Overview 17    Active Protection System    The Active Protection System protects your hard disk drive when the shock sensor inside your computer  detects a condition that could damage the drive  such as system tilt  excessive vibration  or shock  The hard  disk drive is less vulnerable to damage when it is not operating  so the system stops it from spinning  and  may also move the read write heads of the drive to areas that do not contain data  As soon as the shock  sensor senses that the environment is stable again  minimal change in system tilt  vibration  or shock   it  turns the hard disk drive on     To open Active Protection System  do the following     e For Windows 7  See    Accessing applications in Windows 7    on page 16     e For Windows Vista and Windows XP  To configure the protection system  click Start  gt  All Programs   gt  ThinkVantage  gt  Active Protection System     Fingerprint Software    If your system comes with a fingerprint reader  the Fingerprint Software program is installed and enables  you to enroll your fingerprint and associate it with your Windows password  As a result  the fingerprint  authentication can replace your password and enable simple and secure user access     To open the fingerprint software  do the following     e For Windows 7  See    Accessing applications in Windows 7    on page 16     e For Windows Vista and Windows XP  Click Start 
122. connector is the same as that on the computer     Notes     e You cannot use the Token Ring cable for this connector   e You can use this connector for a 10BASE T 100BASE TX 1000BASE T Ethernet     Note  If you attach your computer to the ThinkPad Mini Dock Plus Series 3 and use an Ethernet connector   use the Ethernet connector on the ThinkPad Mini Dock Plus Series 3  not the one on the computer     EI The Universal Serial Bus connectors are for connecting USB 1 1 and USB 2 0 devices    The power jack is for connecting the ac power adapter    EJ The eSATA is for connecting the eSATA    EZ The external monitor connector is for connecting an external monitor    Note  If you attach your computer to the ThinkPad Mini Dock Plus Series 3 and use an external monitor  connector  use the external monitor connector on the ThinkPad Mini Dock Plus Series 3  not the one on the    computer     When you attach a mechanical lock to the security keyhole  the eject button is locked so that the  computer cannot be removed from the ThinkPad Mini Dock Plus Series 3     124 User Guide    Attaching a ThinkPad port replicator or docking station    Notes     e Before you attach the computer to a ThinkPad Port Replicator Series 3  a ThinkPad Mini Dock Series 3  or  a ThinkPad Mini Dock Plus Series 3  disconnect an ac power adapter from the computer     e  f your computer is operating  make sure that it has finished any operations involving devices that are  connected to a USB connector and a USB eSAT
123. cord may have been destroyed     1  Turn off the computer  and then turn it on again   2  If you still see only the cursor on the screen  do the following         If you have used the partition software  examine the partition on the hard disk drive by using the  software  and recover the partition if required         Use either the Rescue and Recover workspace or the recovery discs to restore the system to the  factory state  For details about restoring the system to the factory state  see    Performing backup  and recovery operations    on page 83     If the problem persists  have the computer serviced   e Problem  My screen goes blank while the computer is on   Solution  Your screen saver or power management may be enabled  Do either of the following       Move the TrackPoint or the touch pad  or press a key to exit the screen saver       Press the power switch to resume from sleep  standby  or hibernation     Memory problems    Print these instructions now and keep it with your computer for reference later     If your memory is not operating properly  check the following items   1  Verify that the memory is installed and seated correctly in your computer     It may be necessary to remove all added memories to test the computer with only the factory installed  memories  and then reinstall the memory one at a time to ensure a proper connection  For the  procedures to remove and reinstall a memory  refer to    Replacing the memory    on page 91     2  Check for error messages
124. ctions or by double clicking the Access Connections wireless status  icon in the task bar     Note  If your computer is a Windows 7 model  to display the Access Connections status icon and the  wireless status icon in the system tray  refer to the Access Connections on line help     e Access Connections icon states  _  amp  No location profile is active or none exists   Se Current location profile is disconnected         Current location profile is connected   e Wireless status icon states  wireless LAN      Power to the wireless radio is off     bal Power to the wireless radio is on  No association       Power to the wireless radio is on  No signal     Power to the wireless radio is on  The signal strength of the wireless connection is excellent     Power to the wireless radio is on  The signal strength of the wireless connection is marginal       Power to the wireless radio is on  The signal strength of the wireless connection is poor  To improve  signal strength  move your system closer to the wireless access point     e Wireless status icon states  wireless WAN    Power to the WAN radio is off    No association    No signal    Signal level 1  Signal level 2  Signal level 3    Note  If you have trouble in making a connection  try moving your computer closer to your wireless access  point     Enabling or disabling the wireless feature    To enable or disable the wireless feature  press Fn F5  A list of wireless features is displayed  You can turn  the feature on and off wit
125. d USB 2 0 devices    ES The external monitor connector is for connecting an external monitor    Note  If you attach your computer to the ThinkPad Port Replicator Series 3 and use an external monitor  connector  use the external monitor connector on the ThinkPad Port Replicator Series 3  not the one on the    computer     H When you attach a mechanical lock to the security keyhole  the eject button is locked so that the  computer cannot be removed from the ThinkPad Port Replicator Series 3     122 User Guide    ThinkPad Mini Dock Series 3    HH 8 aa 8         The power jack is for connecting the ac power adapter   EI The DisplayPort is for connecting a display device   EJ The digital visual interface connector is for connecting a monitor that supports Single Link DVI     Note  The DVI connector provides a digital interface only  This connector can be used with a computer that  supports DVI via docking only     ES The headphone jack  a jack 1 8 inch  3 5 mm  in diameter  is for connecting an external stereo headphone   EI The microphone jack  a jack 1 8 inch  3 5 mm  in diameter  is for connecting an external microphone     i The Ethernet connector is for connecting the ThinkPad Mini Dock Series 3 to an Ethernet LAN  The  indicator on the connector is the same as that on the computer     Notes     e You cannot use the Token Ring cable for this connector   e You can use this connector for a 10BASE T 100BASE TX 1000BASE T Ethernet     Note  If you attach your computer to the Thin
126. d port replicator or docking station    To detach your computer from the ThinkPad Mini Dock Series 3  or the ThinkPad Mini Dock Plus Series 3   do the following     1  Make sure that     e The devices connected to USB connectors are not in use   e The connection to an Ethernet port has been ended   e The devices connected to an eSATA port are not in use     2  Make sure that the system lock key of the ThinkPad Mini Dock Series 3  or the ThinkPad Mini Dock  Plus Series 3 is in place and in the unlocked  horizontal  position        Chapter 7  Enhancing your computer 127    3  Press the eject button F until the computer moves up  then  grasping both sides  remove the computer       To detach your computer from the ThinkPad Port Replicator Series 3  do the following     Notes    e If your computer is operating  make sure that it has finished operations involving devices that are  connected to the USB connector  Also make sure that any connection to an Ethernet is stopped    e Make sure that the battery pack is fully charged     1  Make sure that all ejectable devices connected to the ThinkPad Port Replicator Series 3 are stopped     2  Press the eject button Fl until the computer moves up  then  grasping both sides and remove the  computer EZ       Security feature    The ThinkPad Port Replicator Series 3  the ThinkPad Mini Dock Series 3  or the ThinkPad Mini Dock Plus  Series 3 has a security keyhole for a mechanical lock  By attaching a mechanical lock with cable there  you  ca
127. d to or installed on your computer are listed  For each device that is attached to or  installed on the computer  information about it is presented after the colon     1  USB FDD      ATAPI CDO     USB CD      ATA HDDO     ATA HDD2   PCI LAN      USB HDD     ATA HDD4     ON OOK WD    Chapter 8  Advanced configuration 141    Priority for booting USB devices    If you attach two or more USB devices of the same type to the computer  for example  two USB CD ROM  drives or two USB diskette drives  the computer starts the devices in accordance with the boot priority  order specified for the USB connectors     If you are using USB connectors on your computer only  without attaching the computer to a ThinkPad Port  Replicator Series 3  the boot priority order is as follows     1  USB connector fj on the right side  rear  of your computer  2  USB connector E on the right side  front  of your computer  3  USB connector J on the left side of your computer  4  USB connector  J on the rear side of your computer       Network Boot submenu   Use the Network submenu to select the boot device when the system wakes from LAN  If Wake on LAN is  enabled  the network administrator can turn on all of the computers in a LAN remotely by use of network  management software    Other items in the Startup menu   e Boot Mode  Enable or disable the diagnostics boot mode    e Option Keys Display  Choose whether to show the option key message when the system is booted    e Boot device List F12 Option  Choos
128. date the driver  right click the highlighted adapter     5  Click Update Driver Software  and then follow the instructions on the screen   For Windows XP    1  Click Start  and then click Control Panel    2  Click Performance and Maintenance  and then click System   3  Click the Hardware tab  and click the Device Manager button   4      If the x mark is to the left of the adapter name under Network adapter  you might not use the  correct driver or the driver is not enabled  To update the driver  right click the highlighted adapter      671      Click Properties  The Properties window appears     Click the Driver tab       Click the Update Driver button  The Update Device Driver wizard appears  Follow the instructions  on the screen     N O      The switch port and the adapter have the same duplex setting     If you configured the adapter for full duplex  make sure the switch port is also configured for full  duplex  Setting the wrong duplex mode can degrade performance  cause data loss  or result in lost  connections       You have installed all networking software that is necessary for your network environment   Check with your LAN administrator for the necessary networking software     e Problem  The adapter stops working for no apparent reason     Chapter 10  Troubleshooting computer problems 163    Solution  The network driver files may be corrupt or missing  Update the driver by referring to the     Solution    description for the procedure to make sure that the correct 
129. device driver is installed in the  preceding problem     e Problem  If your computer is a Gigabit Ethernet model and you use the a speed of 1000 Mbps  the  connection fails or errors occur     Solution     Use Category 5 wiring and make sure that the network cable is securely connected     Connect to a 1000 BASE T hub switch  not 1000 BASE X      e Problem  Your computer is a Fast Ethernet model and you use the speed of 100 Mbps  but the  connection fails or errors occur     Solution       Use Category 5 wiring and make sure that the network cable is securely connected     Connect to a 100 BASE TX hub switch  not 100 BASE T4    e Problem  The Wake on LAN  WOL  feature is not working   Solution       Make sure that WOL is enabled in the BIOS Setup Utility       If it is  check with your LAN administrator for the necessary settings   e Problem  Your computer cannot connect to the network at 1000 Mbps  Instead  it connects at 100 Mbps   Solution       Try another cable       Make sure that the link partner is set to auto negotiate       Make sure that the switch is 802 3ab compliant  gigabit over copper      A wireless LAN problem  e Problem  You cannot connect using the built in wireless networking card     Solution  Make sure that your wireless LAN driver is the latest version installed  Check the Web site and  confirm the driver version supported by Access Connections is the latest documented in the README file     Make sure that your computer is within range of a wireless ac
130. dia devices    This section includes the most common display and multimedia devices problems     168 User Guide    Computer screen problems  e Problem  The screen is blank     Solution  Do the following     Press Fn F7 to bring up the image     Note  If you use the Fn F7 key combination to apply a presentation scheme  press Fn F7 at least    three times in three seconds  and the image is displayed on the computer screen     If you are using the ac power adapter  or using the battery and the battery status indicator is on  is  green   press Fn Home to make the screen brighter     If the sleep  standby  status indicator is on  is green   press Fn to resume from the sleep  standby  mode   If the problem persists  do the Solution in the problem below     Note  If your computer is a Windows 7 model  it does not support the presentation scheme     e Problem  The screen is unreadable or distorted     Solution  Make sure that         The display device driver is installed correctly         The screen resolution and color quality are correctly set         The monitor type is correct     To check these settings  do as follows     For Windows 7     1     on rR WwW DY    Right click on the desktop  and click Personalize      Click Display at the left      Select Change display settings  Check whether the screen resolution is correctly set      Click Advanced Settings      Click the Adapter tab      Make sure that the correct device driver name is shown in the adapter information window  
131. dous substances  For proper collection and treatment  go to    http   www  lenovo com lenovo environment       Battery recycling information for Taiwan    BR Fa Th ais EI Wc    Appendix B  WEEE and recycling statements 199    200 User Guide       Appendix C  Notices    Lenovo may not offer the products  services  or features discussed in this document in all countries  Consult  your local Lenovo representative for information on the products and services currently available in your  area  Any reference to a Lenovo product  program  or service is not intended to state or imply that only that  Lenovo product  program  or service may be used  Any functionally equivalent product  program  or service  that does not infringe any Lenovo intellectual property right may be used instead  However  it is the user s  responsibility to evaluate and verify the operation of any other product  program  or service     Lenovo may have patents or pending patent applications covering subject matter described in this  document  The furnishing of this document does not give you any license to these patents  You can send  license inquiries  in writing  to     Lenovo  United States   Inc    1009 Think Place   Building One  Morrisville  NC 27560   U S A    Attention  Lenovo Director of Licensing    LENOVO PROVIDES THIS PUBLICATION    AS IS    WITHOUT WARRANTY OF ANY KIND  EITHER EXPRESS  OR IMPLIED  INCLUDING  BUT NOT LIMITED TO  THE IMPLIED WARRANTIES OF NON INFRINGEMENT   MERCHANTABILITY OR FITNESS 
132. e  make sure that it is off  in sleep   standby  mode  Fn F4   or in hibernation mode  Fn F12   Do not put a computer  in a carrying case while it is turned on           Important safety information    Note  Read the important safety information first     This information can help you safely use your notebook personal computer  Follow and retain all information  included with your computer  The information in this document does not alter the terms of your purchase  agreement or the Lenovo   Limited Warranty  For more information  see the Safety and Warranty Guide  came with your computer  The latest Safety and Warranty Guide has been uploaded on the Web site  http   www  lenovo com support     Customer safety is important  Our products are developed to be safe and effective  However  personal  computers are electronic devices  Power cords  power adapters  and other features can create potential  safety risks that can result in physical injury or property damage  especially if misused  To reduce these  risks  follow the instructions included with your product  observe all warnings on the product and in the  operating instructions  and review the information included in this document carefully  By carefully following  the information contained in this document and provided with your product  you can help protect yourself  from hazards and create a safer computer work environment     Note  This information includes references to power adapters and batteries  In addition to noteb
133. e menu    4  Select Password    5  Select Using Passphrase    6  Select Enabled  A warning message is displayed  saying that if the Passphrase function is enabled   your computer will have only limited interoperability with any computers that are not compatible with  computers that do not have that function    7  Select Yes     8  Press F10 to exit   9  In the Setup Confirmation window  click Yes     Setting a power on password  a hard disk passwords  and a supervisor password    If you enable the Passphrase function  you can set a password containing 64 characters  To set a password   you can use alphanumeric character keys and the spacebar     Note  If the function is disabled  a power on password and a hard disk password can contain only 12  characters and a supervisor password can contain only 7 characters  all alphanumeric  you cannot use the  spacebar     To set a power on password  hard disk passwords  and a supervisor password  refer to the procedures    in    Power on password    on page 70     Hard disk passwords    on page 71  and    Supervisor password     on page 73     Chapter 4  Security 69    Typing passwords    A  el    If this icon appears  type a power on password or a supervisor password        If this icon appears  type a user hard disk password  If you want to type a master hard disk password   do the following     1  1  Press F1  The icon changes to this  gut    2  Now type the master hard disk password     Note  To return to the first icon  press F1 ag
134. e power cord has been disconnected  the  following warnings are required for your safety     Avice    Hazardous moving parts  Keep fingers and other body parts away        CAUTION     AA    Before replacing any CRUs  turn off the computer and wait three to five minutes to let the computer  cool before opening the cover     Power cords and power adapters     bancer    Use only the power cords and power adapters supplied by the product manufacturer     The power cords shall be safety approved  For Germany  it shall be HO5VV F  3G  0 75 mm  or  better  For other countries  the suitable types shall be used accordingly     Never wrap a power cord around a power adapter or other object  Doing so can stress the cord in  ways that can cause the cord to fray  crack  or crimp  This can present a safety hazard     Always route power cords so that they will not be walked on  tripped over  or pinched by objects     Protect power cord and power adapters from liquids  For instance  do not leave your power cord or  power adapter near sinks  tubs  toilets  or on floors that are cleaned with liquid cleansers  Liquids  can cause a short circuit  particularly if the power cord or power adapter has been stressed by  misuse  Liquids also can cause gradual corrosion of power cord terminals and or the connector  terminals on a power adapter  which can eventually result in overheating     Always connect power cords and signal cables in the correct order and ensure that all power cord  connectors are 
135. e sure that the monitor type is  correct  If it is  click OK to close the window  otherwise do as follows     8  If more than two monitor types are displayed  select Default Monitor    9  Click Properties   10  Click the Driver tab   11  Click Update Driver  The Hardware Update Wizard appears   12  Click No  not this time  and then click Next   13  Select Install from a list or specific location  Advanced   and then click Next   14  Select Don t search  I will choose the driver to install  and then click Next   15  Clear the Show compatible hardware check box     16  Select Manufacturer and Model for your monitor  If you cannot find your monitor in the list  stop the  installation of this driver and use the driver shipped with your monitor     17  After updating the driver  click OK to close the Properties window   18  Set Colors and Screen area in the Display Properties window   19  Click OK     Considerations for attaching an external monitor    e When installing an operating system  you must install the display driver for your monitor that is supplied  with the computer  and the Monitor INF file that is supplied with the external monitor     e If you set a resolution higher than the resolution you are using on the panel  and use a panel that does not  support that resolution  take advantage of the virtual screen function  which enables you to display only a  part of the high resolution screen image your computer produces  You can see other parts of the image  by moving the
136. e whether to show the list of the boot devices     Restart menu    If you need to close the BIOS Setup Utility and restart the system  select Restart from the BIOS Setup  Utility menu  The following submenu is displayed     e Exit Saving Changes  Restart the system after saving the changes    e Exit Discarding Changes  Restart the system without saving the changes   e Load Setup Defaults  Load the setup default settings    e Discard Changes  Discard the changes    e Save Changes  Save the changes     142 User Guide    BIOS Setup Utility items    The following tables show the contents of the Config menu items  the Security menu items  and the Startup  menu items of the BIOS Setup Utility     Note  Some items are displayed on the menu only if the computer supports the corresponding features     Notes     e Enabled means that the function is configured   e Disabled means that the function is not configured     e Default values are in boldface     Config menu items    Table 4  Config menu items    Wake On LAN e Enabled Enables the system to Power on when the Ethernet  e Disabled controller receives a magic packet     Note  Wake On LAN function does not work when a  hard disk password is set     Ethernet LAN Option ROM e Enabled Loads the Ethernet LAN Option ROM to enable  e Disabled startup from an integrated network device     Wireless LAN and WiMAX e On If you select    On     the internal wireless radio is turned  Radios   Off on  If you select    Off     the internal wireless
137. e your computer  It is a comprehensive  on board help and information center for  the computer  It enables you to access other ThinkVantage Technologies  view messages from Lenovo  and  perform the most frequently used tasks such as device configuration  wireless network configuration  and  computer management and maintenance     To open the ThinkVantage Productivity Center program in Windows XP or Windows Vista  click Start  gt  All  Programs  gt  ThinkVantage  gt  Productivity Center     Note  The ThinkVantage Productivity Center program is available on models preinstalled with the Windows  XP or Windows Vista operating system     Chapter 1  Product Overview 21    22 User Guide       Chapter 2  Using your computer    Your computer is powerful and is loaded with features and applications  Use it to accomplish anything   any day  any time     This chapter contains the following topics    e    Register your computer    on page 23   e    Frequently asked questions    on page 23   e    Special keys and buttons    on page 25   e    Using the UltraNav pointing device    on page 32  e    Power management    on page 36   e    Connecting to the network    on page 40   e    Using a projector or external display    on page 48  e    Using a color profile    on page 55   e    Using audio features    on page 56   e    Using an integrated camera    on page 56   e    Using optical drives    on page 57   e    Using the media card reader    on page 57    Register your computer    When you reg
138. ect the equipment into an outlet on a circuit different from that to which the receiver is connected    e Consult an authorized dealer or service representative for help     Lenovo is not responsible for any radio or television interference caused by using other than specified or    recommended cables and connectors or by unauthorized changes or modifications to this equipment   Unauthorized changes or modifications could void the user s authority to operate the equipment     Appendix A  Regulatory information 193    This device complies with Part 15 of the FCC Rules  Operation is subject to the following two conditions   1   this device may not cause harmful interference  and  2  this device must accept any interference received   including interference that may cause undesired operation     Responsible Party    Lenovo  United States  Incorporated  1009 Think Place   Building One  Morrisville  NC 27560   Phone Number  919 294 5900    FE    Industry Canada Class B emission compliance statement  This Class B digital apparatus complies with Canadian ICES 003     Cet appareil num  rique de la classe B est conforme a la norme NMB 003 du Canada     European Union   Compliance to the Electromagnetic Compatibility  Directive    This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the  approximation of the laws of the Member States relating to electromagnetic compatibility  Lenovo cannot  accept responsibility for any failure to satisf
139. ed     you can use the optical  device     If you select    Enabled     you can use the Memory  Card slot     If you select    Enabled     you can use the eSATA port   If you select    Enabled     you can use the Integrated  Camera     If you select    Enabled     you can use the Microphone   Internal External Line In      If you select    Enabled     you can use the Fingerprint  Reader        Chapter 8  Advanced configuration 147    Table 5  Security menu items  continued      runcton  seen  ooms o y OS    Computrace Module Activation      Enabled Enables or disables the BIOS interface to activate  e Disabled Computrace module  Computrace is an optional  monitoring service from Absolute Software   e Permanently Disabled  Note  If you set the Computrace module activation  to    Permanently Disabled     you will be unable to  enable this setting again     Startup menu items    Table 6  Startup menu items  COE ommend     Boot Refer to    Startup menu    on page 140   Network Refer to    Startup menu    on page 140   Boot Mode e Quick Screen during POST     e Diagnostics e Quick  ThinkPad Logo screen is displayed     Note  You can also enter e Diagnostics  Test messages are displayed   the    Diagnostic    mode by  pressing Esc during POST  Beep at POST completion     e Quick  No  Sound on error case only    e Diagnostics  Yes  Always sounds        Ctrl S    prompt for on board Ethernet   e Quick  No   e Diagnostics  Yes     Memory testing during POST   e Quick  Quick test  or n
140. egrated Bluetooth features  the antenna is located under the right  side of the palm rest     PCI Express Mini Card slot for wireless LAN WiMAX  some models     Your computer might include a PCI Express Mini Card for wireless LAN WiMAX in the PCI Express Mini Card  slot which enables wireless LAN WiMAX communications     Fn key    Use the Fn key to take advantage of ThinkPad   functions  To use ThinkPad functions  press Fn  the required  function key marked in blue     EI  Volume control buttons    The built in volume buttons enable you to quickly adjust the volume of the sound from your computer  mute  the sound entirely  or set the microphone to mute     For details  refer to the instructions in    Volume and mute buttons    on page 30     Right side view    u       anaa 9    Figure 2  ThinkPad L420 and L520 right side view    Power jack H Optical drive  EJ Media card reader EI USB connectors  right   H Wireless radio switch    Power jack    The ac power adapter cable connects to the computer power jack to provide power to the computer and  charge the battery     H Optical drive    Your computer has a slot for an optical drive     4 User Guide    EJ Media card reader    You can install an SD Card  an SDXC Card  a SDHC Card  and an MMC Card  MultiMedia Card   in the  Media card reader of your computer     For details  refer to the instructions in    Using the media card reader    on page 57     EJ USB connectors  right     The Universal Serial Bus  USB  connectors are used f
141. elect the Resolution of the primary display      Click the Monitor 2 icon  for the external monitor       Select the Resolution of the secondary display     174 User Guide    10  Set the relative position of the each monitor by dragging its icon  You can set the monitors in any  relative position  but the icons must touch each other     11  Click OK to apply the changes   Note  To change the color settings  right click on the desktop  and click Screen resolution  Click  Advanced Settings  select the Monitor tab  then set Colors    For Windows Vista      Attach the computer to an external monitor      Right click on the desktop  and click Personalize      Click Display Settings      Click the Monitor 2 icon      Select the Extend the desktop onto this monitor check box      Click the Monitor 1 icon  for the primary display  the computer display       Select the Resolution and Colors of the primary display      Click the Monitor 2 icon  for the external monitor       Select the Resolution and Colors of the secondary display     O O AN DOA FWD KH           Set the relative position of the each monitor by dragging its icon  You can set the monitors in any  relative position  but the icons must touch each other     _         Click OK to apply the changes    For Windows XP      Attach the computer to an external monitor      Right click on the desktop  and click Properties to open the Display Properties window     Click the Settings tab      Click the Monitor 2 icon      Select the
142. electric and electronic components might cause your computer to malfunction     5  Pull the hard disk drive to the right        94 User Guide    6  Remove the hard disk drive by lifting its left side        8  Lift the drive out of the bracket        Chapter 6  Replacing devices 95    9  Place the new drive into the bracket as shown in the drawing        10  Reinstall the screws to secure the bracket        11  Turn the hard disk drive over again and place the hard disk drive from the right side as shown in the  picture        96 User Guide    12  Pull the new hard disk drive to the left        13  Put the cover back in place  and tighten the screws        14  Reinstall the battery and turn the computer over again  Then reconnect the ac power adapter and  the cables     Replacing the solid state drive  You can replace the solid state drive with a new one which can be purchased from your Lenovo reseller or a  marketing representative  Read the following prerequisites before you replace the solid state drive     Note  Replace the solid state drive only if you need to have it repaired  The connectors and slot of the solid  state drive were not designed for frequent changes  or drive swapping    Prerequisites for the procedure   When replacing the drive  be sure to follow the precautions     Attention     e Do not drop the solid state drive or subject it to physical shocks  Put the drive on a material  such  as soft cloth  that absorbs any physical shocks     e Do not apply press
143. ems  The following sections provide information that can help you to keep your computer  running smoothly     e    General tips for preventing problems    on page 151  e    Making sure device drivers are current    on page 152  e    Taking care of your computer    on page 153       General tips for preventing problems    1  Check the capacity of your hard disk drive from time to time  If the hard disk drive gets too full  Windows  will slow down and might produce errors     Note  In Windows 7 and Windows Vista  click Start  gt  Computer  In Windows XP  click Start  gt   My Computer   2  Empty your recycle bin on a regular basis   3  Use disk defragment tool regularly on your hard disk drive to improve data seek and read times   4  To free up disk space  uninstall unused application programs     Note  You might also want to look for application program duplication or overlapping versions   5  Clean out your Inbox  Sent  and Trash folders from your e mail client program     6  At least once a week  make a point to back up your data  If critical data is present  it is a good idea  to perform a daily backup  Lenovo has many backup options available for your computer  Rewritable  optical drives are available for most machines and are easily installed     7  Use or schedule System Restore to take a system snapshot periodically  For more information about  System Restore  see    Performing backup and recovery operations    on page 83     8  Update device drivers and BIOS when needed
144. en the C  SWTOOLS folder     Open the APPS folder  In it are several subfolders named for the various preinstalled applications     Open the subfolder for the application you are reinstalling     9 0 fk Ww      Double click Setup  and then follow the on screen steps to reinstall the program     Reinstalling preinstalled device drivers    Attention  When you reinstall device drivers  you are changing the current configuration of your computer   Reinstall device drivers only when it is necessary to correct a problem with your computer     To reinstall a device driver for a factory installed device  do the following   1  Turn on your computer     2  Use Windows Explorer or Computer  in Windows XP  My Computer  to display the directory structure of  your hard disk drive     3  Open the C  SWTOOLS folder     86 User Guide    4  Open the DRIVERS folder  Within the DRIVERS folder are several subfolders named for the various  devices installed in your computer  for example  AUDIO and VIDEO      5  Open the subfolder for the device   6  Reinstall the device driver by one of the following methods   e Inthe subfolder for the device  look for a text file  a file with the extension  txt   The text file contains  information on how to reinstall that device driver    OR   e lf the subfolder for the device contains a file of setup information  a file with the extension  inf   you  can use the Add New Hardware program  in the Windows Control Panel  to reinstall the device driver   Not all dev
145. ent leakage of data  it becomes very important that you take responsibility for deleting all the data  from the hard disk drive or solid state drive when you dispose of  sell  or hand over your computer  You can  destroy the data physically by smashing the hard disk drive with a hammer  or magnetically by means of  strong magnetic power  thus making the data unreadable  But we recommend that you make use of the  software  payware  or service  pay service  specifically developed for the purpose     For disposing of data on the hard disk drive  Lenovo provides the Secure Data Disposal tool  To download  the tool  go to the Lenovo Web site at http   www lenovo com support     Note  Running the application will take a couple of hours        Using and understanding firewalls    If your system is preintalled with a firewall program  it protects against computer Internet security threats   unauthorized access  intrusions  and Internet attacks  It also protects your privacy     For more information about how to use the firewall program  refer to the on line help that comes with  the program        Protecting data against viruses    Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses  The  antivirus program is designed to help you detect and eliminate viruses     Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription  After  30 days  you must renew the license to continue receiving the antivirus
146. er       Select Browse my computer for driver software  and then click Let me pick from a list of device  drivers on my computer     Click Have Disk    Specify the path where the monitor INF file is saved  then click Open   Click OK    Confirm the correct display type  then click Next    Windows has finished installing  Click Close    Click Close for Display Properties    Click OK in the Monitor tab    Click OK and close the Display Settings window     For Windows Vista    N OO fF WDB        Right click on the desktop  and click Personalize      Click Display Settings  The Display Settings window opens     Click Advanced Settings      Click the Monitor tab      Click Properties   For Windows Vista  also click Continue      Click the Driver tab      Click Update Driver     136 User Guide    9   10   11   12   13   14   15   16       Select Browse my computer for driver software  and then click Let me pick from a list of device    drivers on my computer    Click Have Disk    Specify the path where the monitor INF file is saved  then click Open   Click OK    Confirm the correct display type  then click Next    Windows has finished installing  Click Close    Click Close for Display Properties    Click OK in the Monitor tab    Click OK and close the Display Settings window     For Windows XP    ON OOF WD      ee ee ee ee ee    d  NOOR ON   0       18   19   20   21   22       Right click on the desktop and select Properties from the pop up menu      Select the Settings tab      Cl
147. er control  When you press this combination of buttons  a window for  choosing a power plan  in Windows XP  power scheme  appears     Note  If you have logged on with an administrator user ID in Windows XP  and you press Fn F3  the  window for selecting a power scheme appears  If you have logged on with another user ID in Windows  XP  and you press Fn F3  the window does not appear     e Fn F4  Put your computer in sleep  standby  mode  To return to normal operation  press the Fn key only  without  pressing a function key     Note  If you want to use the combination to put the computer into hibernation mode or do nothing mode   in Windows XP  shut the computer down or show the panel for turning off the computer   change the  settings in Power Manager     e Fn F12  Put your computer in hibernation mode  To return to normal operation  press the power button for less  than four seconds     Note     Though the screen fades out immediately after Fn F12 are pressed  the computer does not enter the  hibernation mode immediately  Do not move the system until the Sleep  standby  status indicator stops  blinking  Moving the computer when it is entering hibernation may cause corruption of the hard drive     To use Fn F3  Fn F4  and Fn F12 key combinations  you must have the ThinkPad PM device driver  installed on your computer     For information on the power management function  refer to    Power management    on page 36     Chapter 2  Using your computer 27    Applying a presentation 
148. er display and  the external monitor  the Extend desktop function        This function does not work while a DVD movie or a video clip is playing   To enable this function  start Presentation Director  and change the settings   Click Start  gt  All Programs  gt  ThinkVantage     Presentation Director  and change the Fn F7 Settings   Note  Multiple users can log on to a single operating system by using different user IDs  Each user  needs to do the following    Enabling or disabling the wireless features   e Fn F5  Enable or disable the built in wireless networking features  If you press Fn F5  a list of wireless features is  displayed  You can quickly change the power state of each feature in the list   Notes  If you want to use Fn F5 to enable or disable the wireless features  the following device drivers  must be installed on your computer beforehand         Power Management driver    28 User Guide      OnScreen Display Utility    Wireless device drivers  For information on the wireless features  refer to    Wireless connections    on page 40     Launching the camera and audio settings    Fn F6  If you press Fn F6  the camera and audio settings window is opened and the camera preview is turned on   From this window  you can change the camera and audio settings     Note  The Camera settings area only appears if your computer has an integrated camera  For more  information  see    Using camera    on page 56     Other functions    Fn Home  The computer display becomes brighter
149. er was manufactured  your computer is preinstalled with  either the Lenovo Solution Center program or the Lenovo ThinkVantage Toolbox program for diagnostic  purposes  For additional information about the Lenovo Solution Center program  see    Lenovo Solution  Center    on page      The Lenovo ThinkVantage Toolbox is a diagnostic program that works through the Windows operating  system  It enables you to view symptoms of computer problems and solutions for them  and includes  automatic notification when action is required  computing assistance  and advanced diagnostics and  diagnostic history     To open Lenovo ThinkVantage Toolbox   do the following     e For Windows 7  See    Accessing applications in Windows 7    on page 16   e For Windows Vista and Windows XP  Click Start  gt  All Programs  gt  ThinkVantage  gt  Lenovo  ThinkVantage Toolbox     For additional information about running the Lenovo ThinkVantage Toolbox program  refer to the Lenovo  ThinkVantage Toolbox help system     Message Center Plus    The Message Center Plus displays messages to inform you about helpful software that has been preinstalled  on your computer  The software enables you to manage wired and wireless connections  protect your data  in the event of a problem and automatically diagnose and resolve potential problems with your computer   The Message Center Plus can also provide messages about new updates available to keep your computer  current     Password Manager    The Password Manager progra
150. ers or other software  Lenovo maintains pages on the Lenovo Support Web site where  you can get the latest technical information and download device drivers and updates     Lenovo Support Web site    Technical support information is available at   http   www lenovo com support    This portal is updated with the latest information about the following subjects    e Downloads  amp  Drivers  Download drivers  flash BIOS  and update your software    e Warranty  Check your warranty status and upgrade your warranty    e Technical Support  Click Need Help  for self help tips to help diagnose a problem    e ThinkVantage  Learn more about ThinkVantage software to improve productivity and reduce cost     e Lenovo Forums  Search the community knowledge base for your computer to share and discover  information with other users     e User Guides  amp  Manuals  Read or print any publications related to your product     Calling Lenovo    If you have tried to correct the problem yourself and still need help  during the warranty period  you can  get help and information by telephone through the Customer Support Center  The following services are  available during the warranty period     e Problem determination   Trained personnel are available to assist you with determining if you have a  hardware problem and deciding what action is necessary to fix the problem     188 User Guide    e Lenovo hardware repair   If the problem is determined to be caused by Lenovo hardware under warranty   trained
151. erties window opens   2  Click the Settings tab   3  Click Advanced  select the On Screen Display tab  and then click Num Lock Settings   4  The setting window opens   5  Follow the instructions on the screen     Connecting a projector or external display  This section includes the following topics    e    Attaching an external monitor    on page 49   e    Using the DVI monitor    on page 52   e    Using the DisplayPort connector    on page 53    Attaching an external monitor    Your computer can support a maximum video resolution of up to 2048x1536  provided that the external  monitor also supports that resolution  For more details  refer to the manuals provided with your monitor     You can set any resolution for either the computer display or the external monitor  When you use both at  the same time  the resolution of both is the same  If you set a higher resolution for the computer display   you can see only part of the screen at a time  You can see other parts by moving the image with the  TrackPoint or another pointing device     You can move the display output to the computer display  the external monitor  or both in the Display  Settings window  in Windows XP Display Properties window      Connecting an external monitor  To attach an external monitor  do as follows     For Windows 7   1  Connect the external monitor to the monitor connector  then connect the monitor to an electrical outlet  2  Turn on the external monitor   3  Change the display output location by pre
152. ess the eject button     Solution  The empty disc tray may not come out as quickly as you expect  but the delay is normal  When  no disc is in the optical drive  the drive is automatically turned off to save energy  Then  when you press  the eject button  it takes a little while to turn on the optical drive and pull out the disc tray  If you need to  pull out the tray immediately  press the eject button again     Problem  The tray does not open even if you press the eject button     182 User Guide    Solution  When your computer is not turned on  pressing the eject button does not cause the drive tray  to open  Make sure that the computer is turned on and that the drive connector is firmly connected  to the computer     If the tray still does not open  make sure that the computer is running  and insert the end of a straightened  paper clip into the emergency eject hole  The tray will open     Problem  An optical medium  such as a CD  a DVD  or a CD RW  cannot be read   Solution  Make sure that the disc is not dirty  If it is  clean it with a cleaner kit   Test another disc  If the computer can read the other disc  the first one might be defective     Make sure that the disc is loaded on the center pivot of the drive with the label side up   You should  hear a click      Make sure that the format of the disc is compatible with your optical drive     Problem  When you try to write to a DVD RAM disc that has been loaded into a DVD RAM CD RW  combination drive on your computer  t
153. ettings on your computer and suggest how to enhance  your computer security     These convenient features are made more secure by a built in security chip  a powerful computer chip  dedicated to the security functions of your computer     To start the Client Security Solution  click Start  gt  All Programs  gt  ThinkVantage  gt  Client Security  Solution     For details  refer to the Help for the program     Chapter 4  Security 75    You can download the latest Client Security Solution from the following Web site   http   www lenovo com support    Setting the Security Chip    The choices offered in the Security Chip submenu under the Security menu of the BIOS Setup Utility are  as follows     e Security Chip  activates  inactivates  or disables the Security Chip   e Security Reporting Options  enables or disables each Security Reporting Option   e Clear Security Chip  clears the encryption key     Notes     1  Be sure that the Supervisor password has been set in the BIOS Setup Utility  Otherwise anyone can  change the settings for the Security Chip     2  If you are using Client Security Solution  handle the Security Chip as follows   e Do not clear the Security Chip  If you do  the functions assigned to the keys will be erased   e Do not disable the Security Chip  If you do  Client Security Solution will not work     3  If the Security Chip is removed or replaced  or a new one has been added  the computer will not start   You will hear 4 cycles of 4 beeps each  or you see er
154. feature is enabled on a computer that is connected to a LAN  a network administrator  can start the computer remotely from a management console  using remote network management software     Setting up in BIOS Setup Utility    To enable or disable Wake on LAN  go to the BIOS Setup Utility menu  When your computer is not under the  network administrator s system management  you can disable Wake on LAN     To set this function  do the following   1  Start the BIOS Setup Utility menu     Select Config     The Config submenu appears     Select Network     The Network item submenu appears     For Wake On LAN  select either Enabled or Disabled     Press F10     N OO  gt     DY    Network boot sequence    When your computer is turned on remotely  system will try to boot from the device that is selected by  Network boot setting  then it will follow the boot order list in the Boot menu     To define a sequence   1  On the BIOS Setup Utility menu  select Startup  The Startup submenu appears   2  Select Network and press Enter to display the boot device list     3  To set the startup sequence that the BIOS will use  press F5 or F6 to move the device up or down   4  Press F10     Note  If you want to initialize the setting to return to the default startup sequence  press F9  The default  settings are automatically reloaded     150 User Guide       Chapter 9  Preventing problems    An important part of owning a ThinkPad Notebook is maintenance  With proper care  you can avoid  common probl
155. g    active sitting    are the best ways to avoid discomfort associated with your working  postures  Making minor voluntary postural changes and taking short frequent work breaks are the key  ingredients for healthy computing  Your computer is a light and mobile system  remember that it can easily be  repositioned on your working surface to accommodate many posture modifications you might wish to make     Work area setup options  Familiarize yourself with all of your office furniture so that you know how to adjust  your work surface  seat  and other work tools to accommodate your preferences for comfort  If your work  area is not in an office setting  be sure to take special note of employing active sitting and utilizing work  breaks  Note that there are many ThinkPad product solutions available to help you modify and expand your  computer to best suit your needs  Access the following Web site to view some of these options    http   www  lenovo com accessories services index html Explore your options for docking solutions and  external products that can provide the adjustability and features that you want     ThinkPad features that promote comfort  There are easy to use ThinkPad features that can help make  your computer more comfortable to use     62 User Guide    Accessibility information    Lenovo is committed to providing people with disabilities greater access to information and technology   As a result  the following information provides ways to help users that have hea
156. g properly  If not  click the Troubleshoot button     7  Click the Monitor tab   8  Make sure the information is correct       Click the Properties button  If you are prompted for an administrator password or confirmation  type    the password or provide confirmation  Check the    Device status    box and make sure the device is  working properly  If not  click the Troubleshoot button     For Windows XP     OO A O N     10       Right click on the desktop  and click Properties to open the Display Properties window      Click the Settings tab      Check whether the screen resolution and color quality are correctly set      Click Advanced      Click the Adapter tab      Make sure that the correct device driver name is shown in the adapter information window     Note  The device driver name depends on the video chip that has been installed on your computer       Click the Properties button  Check the    Device status    box and make sure the device is working    properly  If not  click the Troubleshoot button       Click the Monitor tab     Make sure the information is correct     Click the Properties button  Check the    Device status    box and make sure the device is working  properly  If not  click the Troubleshoot button     e Problem  Incorrect characters appear on the screen     Solution  Did you install the operating system or application program correctly  If they are installed and  configured correctly  have the computer serviced     e Problem  The screen stays on even
157. g the lithium coin cell battery  use only the same or an equivalent type that is  recommended by the manufacturer  The battery contains lithium and can explode if not properly  used  handled  or disposed of    Do not     e Throw or immerse into water  e Heat to more than 100  C  212  F   e Repair or disassemble    Dispose of the battery as required by local ordinances or regulations     The following statement applies to users in the state of California  U S A     California Perchlorate Information   Products containing CR  manganese dioxide  lithium coin cell batteries may contain perchlorate     Perchlorate Material   special handling may apply  Go to   http   www dtsc ca gov hazardouswaste perchlorate           Copyright Lenovo 2012 xi    Heat and product ventilation  Banden    Computers  ac power adapters  and many accessories can generate heat when turned on and when  batteries are charging  Notebook computers can generate a significant amount of heat due to their  compact size  Always follow these basic precautions     When your computer is turned on or the battery is charging  the base  the palm rest  and some  other parts may become hot  Avoid keeping your hands  your lap  or any other part of your  body in contact with a hot section of the computer for any extended length of time  When you  use the keyboard  avoid keeping your palms on the palm rest for a prolonged period of time   Your computer generates some heat during normal operation  The amount of heat depends 
158. ge  The battery has between 5  and 20  charge   e Fast blinking orange  The battery has less than 5  charge     Note  The battery may be charging     e Slow blinking orange  The battery is being charged  When it reaches 20   the blinking color changes to  green     e Slow blinking green  The battery has between 20  and 80  charge  and charging is continuing   When the battery reaches 80  charge  blinking stops  but the charging may continue until the battery is  100  charged     e Quick blinking orange  An error has occurred in the battery   e The battery status indicator is off  The battery is fully charged or the battery is detached     Note  If the computer is operating on battery power  the battery status indicator does not work while the  computer is turned off or is in sleep  standby  mode or hibernation mode     H Sleep  standby in Windows XP  status    e Green  The computer is in sleep  standby  mode     10 User Guide    e Blinking green  The computer is entering sleep  Standby  or hibernation mode  or is resuming normal  operation     If your computer is shipped with a wireless LAN feature  a wireless WAN feature  a WiMAX feature  and a  Bluetooth feature  you can use the following indicators    E Wireless LAN WAN WiMAX status   e Green  The wireless LAN WAN or WiMAX feature is on  and the radio link is ready for use    e Blinking green  Data is being transmitted in some models     El Bluetooth status  e Green  The feature is on  and the radio link is ready for use  
159. gerprint reader    Depending on the options you ordered  your computer may have an integrated fingerprint reader  By  enrolling your fingerprint and associating it with a windows password  you can log on to the system by    76 User Guide    swiping your finger over the reader  without typing a password  Thus fingerprint authentication can replace  passwords and enable simple and secure user access   Enrolling your fingerprint  To use the integrated fingerprint reader  begin by enrolling your fingerprint as follows   1  Turn on your computer   2  Start ThinkVantage Fingerprint software  See Fingerprint Software   3  Follow the instructions on the screen to enroll your fingerprint  For details  refer to the Help for the  program   Swiping your finger over the reader  To swipe your finger over the reader  do as follows     1  Place the ball of your finger  that is  the central part of the fingerprint  on the small circle above the  reader  Make sure that the entire top joint of the finger is on the reader           Logging on to the system  After you enroll your fingerprint  log on to the system as follows   1  Turn your computer off and then on again     Chapter 4  Security 77    2  When prompted  swipe your finger over the reader     3  On request  type your windows password  The enrolled fingerprint is now associated with your windows  password     The next time you start the computer  you can log on to the system by swiping your finger over the  reader once     Attention  If
160. h a single click     You can also enable or disable the feature by the following procedures     To enable the wireless feature  do as follows   1  Click the Access Connections wireless status icon in the system tray   2  Click Power On Wireless Radio     To disable the wireless feature  do as follows     e Click the Access Connections wireless status icon in the system tray   e Click Power Off Wireless Radio     Note  You can use the wireless radio switch to disable the wireless radio of all the wireless devices on your  computer     Chapter 2  Using your computer 47       Using a projector or external display    Your computer comes with many features to increase the enjoyment of your computer and help you give  presentations with confidence  Some of these options are as follows     e    Changing display settings    on page 48   e    Connecting a projector or external display    on page 49  e    Setting up a presentation    on page 53   e    Using dual displays    on page 54    Changing display settings    You can change the display settings  such as font size or color mode     Font size    To change the font size  do as follows     For Windows 7   1  Right click on the desktop  and click Personalize   2  Click Display at the left   3  Select the Smaller  Medium  or Larger radio button   4  Click Apply  The change will take effect after you log off     For Windows Vista   1  Right click on the desktop  and click Personalize     2  Click Adjust font size  DPI  under Tasks at t
161. hange the resolution for each monitor  do as follows    1  Right click on the desktop  and click Personalize     Click Display Settings  The Display Settings window opens     Click the Monitor 1 icon  for the primary display  the computer display      Select the Resolution and the Colors of the primary display     Click the Monitor 2 icon  for the secondary display  the external display      Select the Resolution and the Colors of the secondary display     NO oO fF W DM      Place the icons for the monitors so that they touch     Note  You can set the monitors in any relative position  but the icons must touch each other   8  Click OK to apply the changes     For Windows XP   1  Turn off the computer   2  Connect the external monitor to the monitor connector  then connect the monitor to an electrical outlet   3  Turn on the external monitor and the computer   4  Right click on the desktop  and click Properties to open the Display Properties window   5  Click the Settings tab  and click the Monitor 2 icon   6      Select the Extend my Windows desktop onto this monitor check box and click Apply   If the Monitor  Settings window opens  click Yes      To change the resolution for each monitor  do as follows   1  Click the Monitor 1 icon  for the primary display  the computer display      Select the color quality and the screen resolution of the primary display     Click the Monitor 2 icon  for the secondary display  the external display      Select the color quality and the scree
162. hapter 6    Replacing devices    on page 89 for more information about replacing the devices of  your computer     e See Chapter 7    Enhancing your computer    on page 119 for more information about enhancing the  features of your computer     You ve been using your computer for some time already  and it is getting slower   e Follow the    General tips for preventing problems    on page 151   e You can diagnose problems yourself by using the preinstalled software     e Also Recovery tool is provided on your computer hard disk or solid state drive  For more information   see Chapter 5    Recovery overview    on page 81     Print the following sections and keep them with your computer in case you are unable to access this  online help when necessary    e    Installing a new operating system    on page 131    e    Computer stops responding    on page 158    e    Power problems    on page 179     24 User Guide       Special keys and buttons    Your computer has several special keys and buttons     ThinkVantage button    I    inkVantage    5       o     _       You can use the ThinkVantage button to interrupt the startup sequence of your computer and start the  Rescue and Recovery workspace  which runs independently of the Windows operating system and is hidden  from it  If Windows is not running properly  you may need to do the following     e Get the current system information     e Rescue a file from your Windows environment or restore back up files  provided you have made bac
163. hazard  disconnect the cables before opening the cover of this slot        Attention  Before you start installing a PCI Express Mini Card  touch a metal table or a grounded metal  object  This action reduces any static electricity from your body  The static electricity could damage the card     Replacing the card  To replace the PCI Express Mini Card  do the following     1  Turn off the computer  then disconnect the ac power adapter and all cables from the computer  Before  you start the following procedures  wait for a few minutes till the inside of the computer cools     2  Close the computer display  and turn the computer over   3  Remove the battery  See    Replacing the battery    on page 89   4  Loosen the screw and remove the cover        5  If a tool for removing connectors is included in the package with the new card  use it to disconnect  the antenna cables from the card  If no such tool is included  pick up the antenna cables with your  fingers and gently unplug them        112 User Guide    6  Remove the screws and the card pops up  Remove the card        7  Align the contact edge of the new PCI Express Mini Card with the corresponding socket  Pivot the card  until you can snap it into place  Secure the card with the two screws        Note  Be sure to attach the red cable to the Main connector  and the blue cable to the AUX connector     Chapter 6  Replacing devices 113    9  Reinstall the slot cover and tighten the screw        10  Reinstall the battery and turn
164. he devices on which Bluetooth has been enabled appears     3  Click the device to which you want access  A list of the services available on that device appears   as follows     e Bluetooth keyboard and mouse  Human interface devices   e Printer  HCRP   e Audio gateway    Chapter 2  Using your computer 43    e Headset  e PIM synchronization  e Fax  e File transfer  e PIM item transfer  e Dial up networking  e Network access  e Bluetooth serial port  e Bluetooth Imaging  e Hands Free  e AV profile   4  Click the service you want     For more information  press the F1 key to open the online help for Bluetooth     Bluetooth Configuration    To use the configuration features of Bluetooth  right click the icon  A pop up menu appears  Select  Bluetooth Setup Wizard or Advanced Configuration     The Bluetooth Setup Wizard has the following capabilities     e Finding all Bluetooth enabled devices that can provide services    e Finding a specific Bluetooth enabled device that you want to use  and configuring the services on that  device    e Configuring the Bluetooth enabled services on your computer that are provided for remote devices  e Configuring the name and device type of your computer    The Advanced Configuration has the following functions    e Configuring the name and device type of your computer   e Configuring your computer settings so that remote Bluetooth enabled devices can find your computer  e Configuring your computer settings so that your computer can find remote B
165. he following error message may be displayed     The disc in the  drive is not a writable CD or it is full  Please insert a blank  writable CD into drive D    or insert a disc with  enough free space to hold all the files you have selected for writing to CD     in Windows XP     Solution  Before you write to a DVD RAM disc  enable the writing function as follows   1  Click Start  gt  My Computer    2  Right click DVD RAM drive  A menu for the drive is displayed  The DVD RAM drive is displayed in  the Devices with Removable Storage category     3  Click Properties   4  Click the Recording tab   5  Clear the check box for Enable CD recording on this drive   6  Click OK   You can get detailed information from the More Information section of the Microsoft Knowledge Base    826510  Visit the Microsoft Knowledge Base homepage at  http   support microsoft com   type the  number of the knowledge base article you need in the search field  and click the Search button     Problem  When you try to write to a DVD RW disc that has been loaded into a DVD RAM CD RW  combination drive on your computer  you cannot write to it  and the following error message may be  displayed     The disc in the drive is not a writable CD or it is full  Please insert a blank  writable CD into  drive D    or insert a disc with enough free space to hold all the files you have selected for writing to  CD     in Windows XP     Solution  To write to a DVD RW disc  use a preinstalled software application such as Reco
166. he left  If you are prompted for an administrator password  or confirmation  type the password or provide confirmation     3  Select the Larger scale  120DPI   make text more readable check box   4  Click OK  The change will take effect after the computer restarts  You are prompted to restart the    computer after you click OK or Apply   For Windows XP   1  Right click on the desktop  and click Properties  The Display Properties window opens     Click the Appearance tab     2  3  Under Font Size  click Large Fonts or Extra Large Fonts   4  Click Apply to apply the settings    5      Click OK  If you are prompted to restart the computer after you click OK or Apply  the change will  take effect after the computer restarts   Numeric lock    To change the numeric lock setting  do as follows     For Windows 7   1  Right click on the desktop  and click Personalize   2  Click Display at the left   3  Click Change display settings   4  Click Advanced settings  select the On Screen Display tab  and then click Num Lock Settings     48 User Guide    5  The setting window opens   6  Follow the instructions on the screen     For Windows Vista   1  Right click on the desktop  and click Personalize     Click Display Settings     2  3  Click Advanced Settings  select the On Screen Display tab  and then click Num Lock Settings   4  The setting window opens    5      Follow the instructions on the screen     For Windows XP   1  Right click on the desktop  and click Properties  The Display Prop
167. he palm rest  To remove the palm rest  do the following     106 User Guide    1  Turn off the computer  then disconnect the ac power adapter and all cables from the computer  Wait for  a few minutes  till the inside of the computer cools  before you start the following procedures     2  Be sure to remove any card inserted in the Media card reader  Close the computer display  and turn the  computer over     3  Remove the battery  See    Replacing the battery    on page 89   4  Remove the optical drive  See    Replacing the optical drive    on page 103   5  Remove the screws that secure the palm rest from the bottom side of the computer        6  Turn the computer over and open the display  To detach the palm rest  press the areas marked in the  drawing with your fingers while lifting the front edge with your thumbs        Chapter 6  Replacing devices 107    7  Detach the flip lock connectors fand E  Detach the connector E by pulling it out of the socket        8  Release the palm rest from the computer  Now the palm rest has been removed     Installing the palm rest  1  Attach the flip lock connectors ff and E and then attach the connector E        108 User Guide    2  Attach the palm rest as shown in the drawing        3  Push the front side of the palm rest until it clicks into place        4  Close the computer display  and turn the computer over   5  On the bottom side  reinstall the screws for the palm rest        6  Reinstall the optical drive     Chapter 6  Replacing de
168. he present one on your external monitor     Solution         Make sure that monitor information is correct  Do the following     For Windows 7     1     a A O N    6     Right click on the desktop  and click Screen resolution     Note  If your computer cannot detect the external monitor  click the Detect button       Click the icon for the desired monitor  the Monitor 2 icon is for the external monitor       Click Advanced Settings      Click the Adapter tab      Make sure that the correct device driver name is shown in the adapter information window     Note  The device driver name depends on the video chip that has been installed on your computer   Click OK     If the information is incorrect  reinstall the device driver  See below for more information     For Windows Vista     1     Click Display Settings      Click the Advanced Settings button      Click the Adapter tab      Make sure that the correct device driver name is shown in the adapter information window     a A O N    6     Right click on the desktop and click Personalize     Note  The device driver name depends on the video chip that has been installed on your computer   Click OK     If the information is incorrect  reinstall the device driver  See below for more information   For Windows XP     1     Click the Settings tab      Click Advanced      Click the Adapter tab      Make sure that the correct device driver name is shown in the adapter information window     a A WwW N    6     Right click on the desktop 
169. he problem     Getting the latest drivers from the Web site    You can download and install updated device drivers from the Lenovo Web site by doing the following   1  Connect to the Internet     Go to http   www lenovo com support site wss document do sitestyle lenovo amp lndocid tpad matrix     Enter the product number of the computer or click Detect my system on the screen     Click Downloads and drivers     oa A O N      Follow the directions on the screen and install the necessary software     Getting the latest drivers using ThinkVantage System Update    The System Update program helps you keep the software on your system up to date  Update packages are  stored on Lenovo servers and can be downloaded from the Lenovo Support Web site  Update packages can  contain applications  device drivers  BIOS flashes  or software updates  When the System Update program  connects to the Lenovo Support Web site  the System Update program automatically recognizes the  machine type and model of your computer  the installed operating system  and the language of the operating  system to determine what updates are available for your computer  The System Update program then  displays a list of update packages and categorizes each update as critical  recommended  and optional to  help you understand the importance  You have complete control of which updates to download and install   After you select the update packages you want  the System Update program automatically downloads and  installs
170. he same error  message  have the computer  serviced   0232 Two short beeps 0232  Extended RAM Failed at Memory is not working correctly   address line  Have the memory serviced   If you still see the same error  message  have the computer  serviced   0250 Two short beeps 0250  System battery is dead   1  Charge the backup battery  Replace and run SETUP for more than 8 hours by  connecting the ac power  adapter   2  Replace the backup battery  and run BIOS Setup Utility to  reset the time and date  0251 Two short beeps 0251  System CMOS checksum The system CMOS might have  bad   Default configuration used been corrupted by an application  program  The computer uses the  default settings  Run BIOS Setup  Utility to reconfigure the settings   If you still see the same error code   have the computer serviced        160 User Guide    Error Beep symptom Error message  code    0254    Two short beeps    0254  System NV7 Volume  checksum bad   Default  configuration used    Power off to discharge CMOS  and  then restart your computer     0260 Two short beeps 0260  System timer error Have the computer serviced   0270 Two short beeps 0270  Real time clock error Have the computer serviced     0271  0280  02D0    02D2    02FO    1802    1804    2200    Two short beeps  Two short beeps  Two short beeps    Two short beeps    none    Two short beeps    Two short beeps    Two short beeps    0271  Check date and time  settings    0280  Previous boot incomplete    Default configuration used   
171. hen reinstall the SO DIMM and the known good battery or the ac power  adapter to test the computer with minimal devices attached first     Chapter 10  Troubleshooting computer problems 179    i  Reinstall each device one at a time that you have removed in the earlier steps     If your computer does not run on battery power  check the following items     1  Remove and reset the battery to make sure that it is properly connected  Refer to    Replacing the  battery    on page 89     2  Swap batteries with another similar model  if available     If another similar ThinkPad model is available  then verify that the battery pack works in the other  computer and that the battery pack for the other model works in this computer     3  Verify the battery status indicator  Refer to    Power status indicators    on page 10     The battery status indicator is normally illuminated whenever the battery is installed and the computer is  on  or the ac power adapter is connected and the battery is charging  This indicator may be blinking or  solid in either orange or green color depending on the status of the battery     A power button problem  e Problem  The system does not respond  and you cannot turn off the computer     Solution  Turn off the computer by pressing and holding the power button for 4 seconds or more  If the  system is still not reset  remove the ac power adapter and the battery     Startup problems  Print these instructions now and keep them with your computer for reference la
172. hile the ac power adapter is plugged in  This could break the adapter  plug   Carry your computer properly    e Before moving your computer  be sure to remove any media  turn off attached devices  and disconnect  cords and cables     e When picking up your open computer  hold it by the bottom  Do not pick up or hold your computer by  the display    Handle storage media and drives properly   e If your computer comes with an optical drive  do not touch the surface of a disc or the lens on the tray    e Wait until you hear the CD  or DVD click into the center pivot of the drive before closing the tray     e When installing the hard disk drive  solid state drive  or optical drive  follow the instructions shipped with  your hardware  and apply pressure only where needed on the device     e Turn off your computer if you are replacing the hard disk drive or solid state drive   e When replacing the primary hard disk drive or solid state drive  reattach the cover of the drive slot     Chapter 9  Preventing problems 153    e Store your external and removable hard disk or optical drives in the appropriate containers or packaging  when they are not being used     e Before you install any of the following devices  touch a metal table or a grounded metal object  This action  reduces any static electricity from your body  The static electricity could damage the device         Memory module       Mini PCI Card     ExpressCard     Smart card       Memory Card  such as SD Card  and MultiMediaC
173. his section is intended primarily for network administrators     Your computer is designed for manageability  so that you can redirect more of your resources to better  meet your business objectives     This manageability  or    Total Cost of Ownership     TCO   enables you to remotely power on your computer   format the hard disk drive  install the software of your choice  for example  Windows XP with user and  system management applications   and have the computer start up and function in the same way as an  ordinary desktop PC     Once the computer is configured and operational  you can manage it by use of software and manageability  features already integrated into the client system and the network     System management  Check the following topics to learn more about features of System Management     e Desktop Management Interface  e Preboot eXecution Environment  e Wake on LAN    Desktop Management Interface   The basic input output system  BIOS  of your computer supports an interface called System Management  BIOS Reference Specification  SMBIOS  Version 2 4  SMBIOS provides information about the hardware  components of your system  It is the responsibility of the BIOS to supply this database with information  about itself and the devices on the system board  This specification documents the standards for getting  access to this BIOS information     Preboot eXecution Environment    Preboot eXecution Environment  PXE  technology makes your computer more manageable  it is
174. host version 15 0 or later    Notes  To use this program  do the following   1  Click Start  gt  Run  The Run window opens   2  Type cmd in the field  Then click OK   3  Type ghost  align 1mb and press Enter   e Acronis True Image 2010 or later    e Paragon Backup  amp  Recovery 10 Suit or later  Paragon Backup  amp  Recovery 10 Home or later       Creating and using recovery media    You can use recovery media to restore the hard disk drive to the factory default settings  Recovery media  are useful if you transfer the computer to another area  sell the computer  recycle the computer  or put the  computer in an operational state after all other methods of recovery have failed  As a precautionary measure   it is important to create recovery media as early as possible     Note  The recovery operations you can perform using recovery media vary depending on the operating  system from which the recovery media were created  The recovery media might contain a boot medium  and a data medium  Your Microsoft Windows license permits you to create only one data medium  so it is  important that you store the recovery media in a safe place after you have made them        Copyright Lenovo 2012 81    Creating recovery media    This section provides instructions on how to create recovery media on the Windows 7 operating system     Note  On the Windows 7 operating system  you can create recovery media using discs or external USB  storage devices  On the Windows Vista and Windows XP operating 
175. ice drivers can be reinstalled by use of this program  In the Add New Hardware program     when prompted for the device driver you want to install  click Have Disk and Browse  Then select  the device driver file from the device subfolder      OR   e Inthe subfolder for the device  look for the file for the application  a file with the extension  exe    Double click the file  and follow the instructions on the screen     Attention  If you need updated device drivers  do not download them from the Windows Update Web site   Obtain them from Lenovo  For more information  see Making sure device drivers are current        Solving recovery problems    If you are unable to access the Rescue and Recovery workspace or the Windows environment  do one  of the following     e Use a rescue medium to start the Rescue and Recovery workspace  See    Using a rescue medium     on page 86     e Use recovery media if all other methods of recovery have failed and you need to restore the hard disk  drive to the factory default settings  See    Using recovery media    on page 82     Note  If you are unable to access the Rescue and Recovery workspace or the Windows environment from  a rescue medium or recovery media  you might not have the rescue device  an internal hard disk drive  a  disc  a USB hard disk drive  or other external devices  set as the first boot device in the startup device  sequence  You must first make sure that your rescue device is set as the first boot device in the startup  dev
176. ice sequence in the Setup Utility program  See    Startup menu    on page 140 for detailed information  about temporarily or permanently changing the startup device sequence  For more information about the  Setup Utility program  see    BIOS Setup Utility    on page 138     It is important to create a rescue medium and a set of recovery media as early as possible and store them  in a safe place for future use     Chapter 5  Recovery overview 87    88 User Guide       Chapter 6  Replacing devices    You can increase the capacity of the memory or the hard disk drive by replacing the original  built in  device with an optional one  Or  if you need to  you can replace the PCI Express Mini Card by following  the procedures in this section     e    Static electricity prevention    on page 89   e    Replacing the battery    on page 89   e    Replacing the memory    on page 91   e    Replacing the hard disk drive    on page 93   e    Replacing the solid state drive    on page 97   e    Installing and replacing the mSATA solid state drive    on page 101   e    Replacing the optical drive    on page 103   e    Replacing the SIM card    on page 104   e    Replacing the palm rest    on page 106   e    Replacing the PCI Express Mini Card for wireless LAN WiMAX connection    on page 110  e    Installing and replacing the PCI Express Mini Card for wireless WAN connection    on page 111  e    Replacing the integrated camera    on page 114       Static electricity prevention    Static electri
177. ick the Advanced tab      Select the Monitor tab      Select Plug and Play Monitor from the monitor type list      Click Properties      Select the Driver tab and click Update Driver  The Hardware Update Wizard starts     Select No  not this time for Windows Update connection  and then click Next     Select Install from a list or specific location  Advanced        Click Next      Select Don t search  I will choose the driver to install      Click Next      Click Have Disk      Click Browse      Specify the path where the monitor INF file is saved and select TPLCD INF      Click OK      System will show ThinkPad Display  Click Next  System will copy ThinkPad Monitor INF file and color    profile    Click Finish and then Close    Click the Color Management tab    Click Add    Select TPFLX ICM or TPLCD ICM and click Add   Click OK and close the Display Properties window     Installing Intel Chipset Support for Windows 2000 XP Vista 7    The Intel Chipset Support for Windows 2000 XP Vista 7 is located in the C  SWTOOLS DRIVERS CHIPINF  directory  To install it  go to the directory and run setup exe     Installing other device drivers  The other device drivers are provided in the C  SWTOOLS DRIVERS directory on your hard disk drive     Chapter 8  Advanced configuration 137    You will also need to install application software  which is provided in the C  SWTOOLS APPS directory  on your hard disk drive  To do this  refer to the instructions in    Reinstalling preinstalled applicati
178. ide furniture  as this might increase the risk of overheating        User Guide    e Airflow temperatures into the computer should not exceed 35  C  95  F      Electrical current safety information       WAREN    Electric current from power  telephone  and communication cables is hazardous     To avoid a shock hazard   Do not use your computer during a lightning storm     Do not connect or disconnect any cables or perform installation  maintenance  or reconfiguration  of this product during an electrical storm     Connect all power cords to a properly wired and grounded electrical outlet    Connect to properly wired outlets any equipment that will be attached to this product   Whenever possible  use one hand only to connect or disconnect signal cables    Never turn on any equipment when there is evidence of fire  water  or structural damage     Disconnect the attached power cords  battery pack  and all the cables before you open the  device covers  unless instructed otherwise in the installation and configuration procedures     Do not use you computer until all internal parts enclosures are fastened into place  Never use  the computer when internal parts and circuits are exposed        nanoen    e Connect and disconnect cables as described in the following procedures when installing   moving  or opening covers on this product or attached devices        To connect  To disconnect   1  Turn everything OFF  1  Turn everything OFF   2  First  attach all cables to devices  2  First
179. ifier icon and make your choice     Chapter 3  You and your computer 63    To disable the FullScreen Magnifier function  click the FullScreen Magnifier icon and select Exit or press  Fn Spacebar         Traveling with your computer    When you travel abroad  your computer can help you feel more at home and at ease  With your own computer  and its files  you can be confident about gathering and offering information to clients and coworkers     Attending to some important details that can help foreign travel go smoothly     e    Travel tips    on page 64  e    Travel accessories    on page 64    Travel tips    Use the following travel tips to travel more confidently and efficiently with your computer     1  While it is safe to allow your computer to go through the x ray machines at airport security stations  it is  important to keep your eyes on the computer at all times to prevent theft     2  Consider bringing an airplane or automobile adapter for your computer   3  If you carry an ac power adapter  detach the ac cord from it to avoid damaging the cord     Travel tips on airplanes    If you carry your computer into an airplane  check the travel tips     Attention     e For using onboard computer or wireless  such as Internet  Bluetooth  etc   service  check the services  with the airline before boarding the airplane     e  f there are restrictions on the use of computers with the wireless feature on an airplane  you need to  disable it before boarding  To disable it  refer to
180. ing ThinkPad options    If you want to expand the capabilities of your computer  Lenovo has a number of hardware accessories and  upgrades to meet your needs  Options include memory  storage  modems  networking adapters  docking  stations and port replicators  batteries  power adapters  printers  scanners  keyboards  mice  and more     You can shop at Lenovo 24 hours a day  7 days a week directly over the World Wide Web  All you need is an  Internet connection and a credit card     To shop at Lenovo go to   http   www  lenovo com accessories services index  html       ThinkPad port replicator and docking station    If your computer has a docking connector  you can attach it to a ThinkPad port replicator or a docking  station  Your computer supports ThinkPad Port Replicator Series 3  ThinkPad Mini Dock Series 3  and  ThinkPad Mini Dock Plus Series 3     When the computer is attached to the ThinkPad port replicator or the docking station  never pick up the  assembly by taking hold of the computer alone  Always hold the whole assembly     For more details about the ThinkPad Port Replicator Series 3  the ThinkPad Mini Dock Series 3  and the  ThinkPad Mini Dock Plus Series 3  refer to the following     e    Front view    on page 120   e    Rear view    on page 122   e    Attaching a ThinkPad port replicator or docking station    on page 125  e    Detaching a ThinkPad port replicator or docking station    on page 127  e    Security feature    on page 128   e    Using the system loc
181. ing the TrackPoint or the touch pad  If you want to disable the TrackPoint or the touch pad  do either of the following     Use the Fn F8 key combination   1  Press Fn F8  A panel for UltraNav Device Settings pops up   2  To disable the TrackPoint  select Enable touch pad only  disable TrackPoint     To disable the touch pad  select Enable TrackPoint only  disable touch pad    3  Click Close     Configure settings in UltraNav properties window     For Windows 7 and Windows Vista   1  Click Start  gt  Control Panel  gt  Hardware and Sound  gt  Mouse   2  Click UltraNav tab   3  To disable the TrackPoint  clear the check box for Enable TrackPoint    To disable the touch pad  clear the check box for Enable touch pad   4  Click OK     For Windows XP   1  Click Start  gt  Control Panel  gt  Printers and Other Hardware  gt  Mouse   2  Click UltraNav tab   3  To disable the TrackPoint  clear the check box for Enable TrackPoint    To disable the touch pad  clear the check box for Enable touch pad   4  Click OK     Note  You can also open the UltraNav properties window by clicking the UltraNav icon in the task bar  For  details  refer to the instructions in    Adding the UltraNav icon to the system tray    on page 35     Adding the UltraNav icon to the system tray    For easy access to the UltraNav properties  you can add the UltraNav icon on the system tray     To display the UltraNav icon on the system tray  do as follows   1  Press Fn F8  A panel headed UltraNav Device Settings pop
182. installed on your  computer  For details  refer to    Active Protection System    on page 18     With Lenovo technologies advancing to provide you with the best engineered systems  some models  are equipped with a solid state drive for data storage  This cutting edge technology enables notebook  computers to be lighter and faster     Note  The hidden service partition is the reason why there is less free space than expected on your hard  disk drive     Chapter 1  Product Overview 7    EJ Memory upgrade slot   You can increase the amount of memory in your computer by installing a memory module in the memory  bay  Memory modules are available as options    H PCI Express Mini Card slot for wireless WAN card or mSATA solid state drive  some models   Your computer might include a PCI Express Mini Card in the PCI Express Mini Card slot which enables  wireless WAN communications     With Lenovo technologies advancing to provide you with the best engineered systems  some models are  equipped with a mSATA solid state drive for data storage     SIM card slot  some models     If your computer has a wireless WAN  Wide Area Network  feature  it may require a SIM  Subscriber  Identification Module  card to establish a wireless WAN connection  Depending on the country of delivery   the SIM card may be already installed in the SIM card slot     For details  refer to the instructions in    Replacing the SIM card    on page 104     Rear view    Figure 5  ThinkPad L420 and L520 rear view       
183. ireless communication wherever you are     The following shows the location of each built in wireless antenna        Wireless LAN and WiMAX combo antenna  Auxiliary     The auxiliary antenna connected to the wireless LAN or WiMAX feature is located at the top left corner of  the computer display     H Wireless WAN antenna  Auxiliary     If your computer comes with a wireless WAN feature  its auxiliary transmitter antenna is located at the  top left side of the computer display     EJ Wireless WAN antenna  Main     192 User Guide    If your computer comes with a wireless WAN feature  its main transmitter antenna is located at the top right  side of the computer display     EJ Wireless LAN and WiMAX combo antenna  Main     The main antenna connected to the wireless LAN or WiMAX feature is located at the top right corner of  the computer display     Locating wireless regulatory notices    For more information about the wireless regulatory notices  refer to the ThinkPad Regulatory Notice shipped  with your computer     If your computer is shipped without the ThinkPad Regulatory Notice  you can find it on the Web site  http   www  lenovo com support     To view the ThinkPad Regulatory Notice on the Web site  do the following     1  Go to   http   www lenovo com support    2  Click the Support  amp  downloads section  a new page is displayed   3  In the right pane  type your computer number in the Enter a product number filed  and click Go   4  You can then find the ThinkPad Regula
184. ister your computer  information is entered into a database  which enables Lenovo to contact  you in case of a recall or other severe problem  In addition  some locations offer extended privileges and  services to registered users     When you register your computer with Lenovo  you will also receive the following benefits     e Quicker service when you call Lenovo for help  e Automatic notification of free software and special promotional offers    To register your computer with Lenovo  go to the Web site http   www lenovo com register  Then follow  the instructions on the screen        Frequently asked questions    Here are a few tips that will help you optimize the use of ThinkPad Notebook     To ensure that you receive the best performance from your computer  browse the following Web page to find  information such as aids for troubleshooting and answers to frequently asked questions    http   www  lenovo com support faq   Can I get my user guide in another language     e To download the user guide in another language  go to http   www lenovo com support  Then follow  the instructions on the screen        Copyright Lenovo 2012 23    On the go and need to use battery power more effectively     e To conserve power  or to suspend operation without exiting applications or saving files  see the  explanation about    power saving modes    on page 37     e To achieve the best balance between performance and power saving  create and apply power plans  in  Windows XP  power schemes
185. k Sound  video and game controllers  in Windows Vista  click the   mark for Sound   video and game controllers     5  Make sure the following device is enabled and configured correctly       Realtek High Definition Audio  For Windows XP     Click Start  gt  Control Panel     Click Performance and Maintenance    Click System     Click the Hardware tab  and then click the Device Manager button     Click the   mark for Sound  video and game controllers     oak oD      Make sure the following device is enabled and configured correctly         Realtek High Definition Audio    e Problem  Recordings made by using the Microphone input are not loud enough   Solution  Make sure that Microphone Boost is turned on and set as follows   For Windows 7 and Windows Vista   1  Click Start  gt  Control Panel     Click Hardware and Sound    Click Sound     Click the Recording tab in the Sound window     a A O N      Select Microphone  and click the Properties button     176 User Guide    6  Click the Levels tab  and move the Microphone Boost slider upwards   7  Click OK   For Windows XP   1  Double click the volume icon in the task bar  The Volume Control window opens     Click Options     Click Properties     Select Realtek HD Audio input in the Mixer device list     Click OK     Click Options  and then click Advanced Controls     Find the Microphone volume control  and then click Advanced     Select the Microphone boost check box     Click Close     oO AN DOH FW DPD    Notes       The names of
186. k box   6  Click OK     If you want to be able to enter hibernation mode by pressing Fn F12  you need to install ThinkPad  PM driver     a A WwW N    Problem  The battery discharges slightly while the computer is in hibernation mode     Solution  If the wakeup function is enabled  the computer consumes small amount of power  This is not  a defect  For details  refer to    Power saving modes    on page 37     Chapter 10  Troubleshooting computer problems 181    Drives and other storage devices    This section introduces the common problems and solutions that the hard disk drive  the solid state drive   and the optical drive might encounter     Hard disk drive problems    Problem  The hard disk drive makes a rattling noise intermittently   Solution  The rattling noise might be heard        When the hard disk drive begins or finishes getting access to data       When you carry the hard disk drive        When you carry your computer    This is a normal characteristic of a hard disk drive and is not a defect     Problem  The hard disk drive does not work     Solution  In the startup menu in the BIOS Setup Utility  make sure that the hard disk drive is included in  the    Boot priority order    list  If it is included in the    Excluded from boot order    list  it is disabled  Select  the entry for it in the list and press the x key  This moves the entry to the    Boot priority order    list     Problem  After setting a hard disk password on the hard disk drive of the computer  you
187. k key    on page 129       Copyright Lenovo 2012 119    Front view    ThinkPad Port Replicator Series 3       The power switch turns the computer on or off   E The eject button releases the computer from the ThinkPad Port Replicator Series 3 when pressed     EI The sliding adjuster is a guide used to align the docking connector on your computer as you attach  the ThinkPad Port Replicator Series 3     EI The docking connector is where you attach your computer     ThinkPad Mini Dock Series 3    An       The power switch turns the computer on and off    H The key lock indicator lights when the system lock key is in the locked position  When the system lock  key is in the locked position  the eject button of the ThinkPad Mini Dock Series 3 is locked  you cannot  attach or remove your computer    EJ The docking indicator lights when your computer is docked     E  The eject button releases the computer from the ThinkPad Mini Dock Series 3 when pressed     H The sliding adjuster is a guide used to align the docking connector on your computer as you attach  the ThinkPad Port Replicator Series 3     120 User Guide    i The docking connector is where you attach your computer     The system lock key is for locking the eject button     ThinkPad Mini Dock Plus Series 3    A n       El The power switch turns the computer on and off    H The key lock indicator lights when the system lock key is in the locked position  When the system  lock key is in the locked position  the eject button of 
188. kPad Mini Dock Series 3 and use an Ethernet connector  use  the Ethernet connector on the ThinkPad Mini Dock Series 3  not the one on the computer     Ed The Universal Serial Bus connectors are for connecting USB 1 1 and USB 2 0 devices   EJ The external monitor connector is for connecting an external monitor     Note  If you attach your computer to the ThinkPad Mini Dock Series 3 and use an external monitor connector   use the external monitor connector on the ThinkPad Mini Dock Series 3  not the one on the computer     EZ When you attach a mechanical lock to the security keyhole  the eject button is locked so that the  computer cannot be removed from the ThinkPad Mini Dock Series 3     Chapter 7  Enhancing your computer 123    ThinkPad Mini Dock Plus Series 3       The DisplayPort is for connecting a display device   H The digital visual interface connector is for connecting a monitor that supports Single Link DVI     Note  The DVI connector provides a digital interface only  This connector can be used with a computer that  supports DVI via docking only     EI The DisplayPort is for connecting a display device   El The digital visual interface connector is for connecting a monitor that supports Single Link DVI     Note  The DVI connector provides a digital interface only  This connector can be used with a computer that  supports DVI via docking only     E The Ethernet connector is for connecting the ThinkPad Mini Dock Plus Series 3 to an Ethernet LAN   The indicator on the 
189. kups  by use of the Rescue and Recovery program     e Configure your computer or start the BIOS Setup Utility   All this can be achieved from the Rescue and Recovery workspace  Turn on the computer  then  while the       To interrupt normal startup  press the blue ThinkVantage button    message is displayed at the lower left of  the screen  press the ThinkVantage button  The Rescue and Recovery screen opens     Numeric keypad    The keyboard has keys that  when enabled  work as a 10 key numeric keypad     To enable or disable the numeric keypad  press and hold Shift or Fn and then press NmLk  F10      Chapter 2  Using your computer 25    Note  The next drawing shows the locations of the keys that serve as the 10 key numeric keypad  The  locations of these keys are the same on every keyboard  though for computers using different languages   different characters are printed on the keytops        If the numeric keypad is enabled  press and hold Shift to use the cursor  and screen control keys temporarily     Note  The functions of the cursor  and screen control keys are not printed on the keys        26 User Guide    Function key combinations    By setting the function keys  you can change operational features instantly  To use this function  press and  hold the Fn key fl then press one of the function keys J        Power conservation  e Fn F3    Select a power plan  in Windows XP  power scheme  that has been created by Power Manager  or adjust  the power level by using the slid
190. l Intel Rapid Storage Manager Driver before installing the operating system  To install it  you  may need to attach a diskette drive to your computer  If you have a diskette drive  follow the procedure below     Chapter 8  Advanced configuration 133    Before installing the operating system  install Intel Rapid Storage Manager Driver as follows     Note  Be sure to install Intel Rapid Storage Manager Driver before installing the operating system  Otherwise  your computer will not respond  it will only display a blue screen     1  Attach a diskette drive to your computer     2  Copy Intel Rapid Storage Manager Driver from C  SWTOOLS DRIVERS IRST to a diskette    3  To make sure that SATA AHCI is enabled  start the BIOS Setup Utility menu    4  Select Config    5  Select Serial ATA  SATA     6  Select AHCI    7  Change the startup sequence of your computer  Following the instructions on the Startup menu in the  BIOS Setup Utility  set the CD ROM drive to start first    8  Press F10     9  Insert the CD for Windows XP integrated with Service Pack 2 into the CD or DVD drive  and restart the    10   11   12   13     14     15   16     17   18     19     20     computer    To install a third party SCSI or RAID driver first  press F6    When prompted  select S for Specify Additional Device    When prompted  insert the diskette that you created in step 2  and press Enter     Scroll the list of drivers to select Intel   Mobile Express Chipset SATA AHCI Controller  Mobile    and press 
191. lated trademarks  names and logos are the  property of Research In Motion Limited and are registered and or used in the U S  and countries around the  world  Used under license from Research In Motion Limited     Other company  product  and service names may be trademarks or service marks of others     202 User Guide       Appendix D  Restriction of Hazardous Substances Directive   ROHS        China RoHS  FRHEESEHEHRNTANEMREE                                                                                                                                              HEN ERRER   PRP EAA PK  h Pb    7R Hg     i Cd  AGM BWER   ZR    Cr VD   PBB   PBDE    EN i E E X  0  O O O O  TEA X o O O O o  JIR X o O O O O  NTF X o O O O o  I O MEE X O O O O  0   uya X O O O O O  ER X O O O O O  ERUBR X O O O O o  HULE BEE X  0  oO O O  0   O  RANA TEA EWE ZENA AE E 9 ES J T 11363 2006  bE Re BY Bete BER UF  X RATA BEA HAD ABT SE SP BH SJ T11363 2006  PERLE BY Be tet BEE  RETTET RAT AR BROHS JER   EN Ail Fe ZH ee  UFR EN Mi PR A IE  HAA Beat  REA SNA  TEREA NEDRE WARE HE                                                          TEAS A RSE A EE PN AA Sf is Ata  a    G 07 BBE AAR LE TE FAR FED m BOA Ca EA NER                                                                                  Turkish RoHS    The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use  of Certain Hazardous Substances in Electrical and Electronic Equipment  EEE      Turki
192. lay Settings window  refer to the    Solution    for     The Extend desktop function does not work    above     For Windows XP  Using the Display Properties window  change the resolution and the color depth to lower  settings for the primary display  To launch the Display Properties window  refer to the    Solution    for    The  Extend desktop function does not work    above     e Problem  The screen position on the external monitor is incorrect when that monitor is set for a high  resolution     Solution  Sometimes  when you use a high resolution such as 1600x1200  the image is shifted to left   or right on the screen  To correct this  first make sure that your external monitor supports the display  mode  that is  the resolution and the refresh rate  that you have set  If it does not  set a display mode that  the monitor supports  If it does support the display mode you have set  go to the setup menu for the  monitor itself and adjust the settings there  Usually the external monitor has buttons for access to the  setup menu  For details  see the reference manual for the monitor     Audio problems  e Problem  Wave or MIDI sound does not play correctly   Solution  Make sure the built in audio device is configured correctly   For Windows 7 and Windows Vista   1  Click Start  gt  Control Panel   2  Click Hardware and Sound     3  Click Device Manager  If you are prompted for an administrator password or confirmation  type the  password or provide confirmation     4  Double clic
193. leep  standby  mode  Connect the ac  power adapter to the computer  then press Fn         Ifthe sleep  standby  indicator is off  your computer is in hibernation mode or power off state  Connect  the ac power adapter to the computer  then press the power button to resume operation     If the system still does not return from sleep  standby  mode  your system may stop responding and you  may not be able to turn off the computer  In this case  you need to reset the computer  If you have not  saved your data  it may be lost  To reset the computer  press and hold the power button for 4 seconds or  more  If the system is still not reset  remove the ac power adapter and the battery     Problem  Your computer does not enter sleep  Standby  or hibernation mode     Solution  Check whether any option has been selected to disable your computer from entering sleep   standby  or hibernation mode     If your computer tries to enter sleep  standby  mode but the request is rejected  the device in the USB  connector might be disabled  If this occurs  do a hot unplug and plug operation for the USB device     Problem  The Fn F12 key combination does not make the computer enter hibernation mode   Solution  The computer cannot enter hibernation mode       If the hibernation mode is not enabled in Windows XP  To enable it  do as follows   1  Click Start  gt  Control panel     Click Performance and Maintenance     Click Power Options     Click the Hibernate tab     Click the Enable hibernation chec
194. lems   Battery and power    Drives and other storage devices    Software problems    Ports and connectors      Chapter 11  Getting support  Before you contact Lenovo   Register your computer  Download system updates    Record information    Getting help and service    Using diagnostic programs    Lenovo Support Web site   Calling Lenovo      Purchasing additional services    Appendix A  PAIRA  information  Wireless related S    Location of the UltraConnect Wireles    antennas      Locating wireless regulatory notices    Export classification notice    Electronic emission notices     Federal Communications Commission    Declaration of Conformity    Industry Canada Class B emission eoiblanga    statement        Copyright Lenovo 2012    159  161  162  163  167  168  178  178  182  184  184    187  187  187  187  187  188  188  188  188  189    191  191    192  193  193  193    193    194    European Union   Compliance to the    Electromagnetic Compatibility Directive      194  German Class B compliance statement      194  Korea Class B compliance statement        195  Japan VCCI Class B compliance statement    195    Japan compliance statement for products  which connect to the power mains with  rated current less than or equal to 20 A per    phase             195   Lenovo produet service sinfonnanon for   Taiwan      nfi ee T5  Additional regulatory infomation ee ee ae ay 195    Appendix B  WEEE and en    statements       nu r ee  OT  Important WEEE Information            197  
195. lighting and proper seating  for example  can help you improve your performance   and achieve greater comfort     Note  This example shows someone in a conventional setting  Even when not in such a setting  you can  follow many of these tips  Develop good habits  and they will serve you well        General Posture  Below are some general recommendations for assuming a healthy working posture  It   is best to periodically make minor modifications in your working posture to deter the onset of discomfort  caused by long periods of working in the same position  Frequent  short breaks from your work will also help  to prevent any minor discomfort associated with your working posture     Display  Position the display to maintain a comfortable viewing distance of 510 760 mm  20 30 in   Avoid  glare or reflections on the display from overhead lighting or outside sources of light  Keep the display screen       Copyright Lenovo 2012 61    clean and set the brightness to levels that enable you to see the screen clearly  Press Fn Home or End  to adjust display brightness     Head Position  Keep your head and neck in a comfortable and neutral  vertical  or upright  position     Chair  Use a chair that gives you good back support and seat height adjustment  Use chair adjustments to  best suit your desired posture     Arm and Hand Position  If available  utilize chair arm rests or an area on your working surface to provide  weight support for your arms  Keep your forearms  wrists  and hands
196. lling device drivers      Installing driver for the 4 in 1 Media gad  reader      Installing ThinkPad Monitor File for Windows    2000 XP Vista 7      Installing Intel Chipset Suppor fot Windows    2000 XP Vista 7     Installing other device divers e  BIOS Setup Utility     Config menu    Date and time menu    Security menu     Startup menu   Restart menu     BIOS Setup Utility items     Updating your system BIOS  Using system management    System management     Setting management features      Chapter 9  Preventing problems   General tips for preventing problems     Making sure device drivers are current    Getting the latest drivers from the Web site      Getting the latest drivers using pirates    System Update  Taking care of your computer   in git  Cleaning the cover of your computer      Chapter 10  Troubleshooting   computer problems    Diagnosing problems   N ey RES  Using the Lenovo Solution Garter program   Using Lenovo ThinkVantage Toolbox    Using the Lenovo Support Web site   Troubleshooting   Hos  Computer stops responding  Spills on the keyboard      125    127  128  129    131  131  131  132  132  133  135    135  136    137  137  138  139  139  139  140  142  143  148  149  149  150    151  151  152  152    152  153  154    157  157  157  157  158  158  158  159       Error messages and beep errors      Errors without messages    Memory problems  Networking      Keyboard and other pointing devices    Display and multimedia devices      Fingerprint reader prob
197. long the surface  until you hear a click  The computer is now attached to the ThinkPad Mini Dock  Series 3  or the ThinkPad Mini Dock Plus Series 3     Note  If the docking indicator is not lighted after you attach the ThinkPad Mini Dock Series 3  or the  ThinkPad Mini Dock Plus Series 3  your computer is not properly connected to the dock  Check the  ac power adapter of the dock  or disconnect and re attach the ac power adapter  Then attach your  computer to the dock     Notes    e If you attach the ThinkPad Port Replicator Series 3  the ThinkPad Mini Dock Series 3  or the ThinkPad  Mini Dock Plus Series 3  but do not connect the ac power adapter of that attachment to the power jack   your computer goes into battery mode    e If your computer and the ThinkPad Port Replicator Series 3  the ThinkPad Mini Dock Series 3  or the  ThinkPad Mini Dock Plus Series 3 are connected to separate ac power adapters  your computer goes into  battery mode first  and then shifts into ac mode    e If in either of the two preceding situations the battery of your computer is detached  or has no battery  charge  your computer shuts down     126 User Guide    Connecting an external display to the ThinkPad Mini Dock Plus Series 3    Group 1  top figure  and Group 2  lower figure  are independent of each other  Each has a DisplayPort and a  digital visual interface  If you connect a display to a DisplayPort and a DVI that are in the same group  the  DisplayPort is inactive        Detaching a ThinkPa
198. ltraNav in the UltraNav tab of the Mouse Properties window  To open it   use one of the following methods     e Press Fn F8  and the UltraNav Device Settings window is displayed  In this window click Manage  Settings  A mouse properties window is displayed  Click the UltraNav tab     e Use the Start menu of your computer as follows       For Windows 7 and Windows Vista  Click Start  gt  Control Panel  gt  Hardware and Sound  gt   Mouse  gt  UltraNav tab       For Windows XP  Click Start  gt  Control Panel  gt  Printers and Other Hardware  gt  Mouse  gt   UltraNav tab     You can also change the UltraNav settings by clicking the UltraNav icon on the system tray  To display the  UltraNav icon on the system tray  see    Adding the UltraNav icon to the system tray    on page 35     32 User Guide    Using the TrackPoint pointing device    The TrackPoint pointing device consists of a pointing stick  Jon the keyboard and three click buttons at the   bottom of the keyboard  To move the pointer  J on the screen  you apply pressure to the nonslip cap on the  pointing stick in any direction parallel to the keyboard  the pointing stick itself does not move  The speed at   which the pointer moves depends on the pressure you apply to the pointing stick  The functions of the right   H and left E  click buttons correspond to those of the left and right mouse buttons on a conventional mouse   The TrackPoint center button   called the scroll bar  enables you to scroll Web pages or documents in
199. luetooth enabled devices  e Configuring  on your computer  the Bluetooth enabled services provided for remote devices   e Configuring the services on remote Bluetooth enabled devices   e Displaying information about Bluetooth hardware    For details  refer to the help for Bluetooth  To see the help  right click My Bluetooth Places in the system  tray of the task bar  and click Help and then Bluetooth help  Another way to start the help is to right click  Bluetooth Configuration in the system tray of the task bar  and click Advanced Configuration and then   Help    Installing the Microsoft Bluetooth software in Windows XP    If you want to use the Microsoft Bluetooth software  do as follows     First uninstall the ThinkPad Bluetooth with Enhanced Data Rate Software   1  Turn Bluetooth power off   2  Click Start  gt  Control Panel   3  Click Add or Remove Programs     44 User Guide    4  Select ThinkPad Bluetooth with Enhanced Data Rate Software  then click Change Remove to  uninstall the software     5  Follow the instructions on the screen     Next install the Microsoft Bluetooth software  as follows   1  Turn Bluetooth power on  Microsoft Bluetooth software is loaded automatically   2  If the Found New Hardware Wizard window pops up  do the following   a  Select No  not this time  and then click Next     oO      Select Install from a list or specific location  Advanced   then click Next   Select Search for the best driver in those locations     2 o      Select Include this l
200. lution Center  Lenovo ThinkVantage Tools    Lenovo ThinkVantage Toolbox    Message Center Plus    Password Manager    Power Manager  Product Recovery  Presentation Director  Rescue and Recovery    SimpleTap  System Update  ThinkVantage GPS      ThinkVantage Productivity Canter    Chapter 2  Using your computer    Register your computer    Frequently asked questions  Special keys and buttons  ThinkVantage button  Numeric keypad    Function key combinations         Copyright Lenovo 2012    vii  vii    oo NAAN     11    11  11  13  13  14  15  16  16  17  18  18  18  18  19  19  19  19  19  20  20  20  20  20  21    23  23  23  25  25  25  27    Volume and mute buttons y   Windows key and Application key    Using the UltraNav pointing device    Using the TrackPoint pointing device     Using the touch pad     Behavior of the UltraNav and an Sba  mouse      Adding the UltraNav i icon to the Se i   Power management    Checking battery status    Using the ac power adapter   Charging the battery  Maximizing battery life    Managing your battery power    Power saving modes  Handling the battery    Connecting to the network    Ethernet connections    Wireless connections       Using a projector or external display    Changing display settings 3  Connecting a projector or external display   Setting up a presentation    Using dual displays     Using a color profile   Using audio features   Using an integrated camera   Using optical drive       Using the media card reader      Inserting a
201. m enables users to manage and remember all their sensitive and  easy to forget application and Web site login information  such as user IDs  passwords  and other personal  information    To open Password Manager  do the following    e For Windows 7  See    Accessing applications in Windows 7    on page 16    e For Windows Vista and Windows XP  Click Start  gt  All Programs  gt  ThinkVantage  gt  Password    Manager   Power Manager    The Power Manager program provides convenient  flexible  and complete power management for your  computer  By using the Power Manager program  you can adjust your power settings to give you the best  balance between performance and power saving    To open Power Manager  do the following   e For Windows 7  See    Accessing applications in Windows 7    on page 16    e For Windows Vista and Windows XP  Click Start  gt  All Programs  gt  ThinkVantage  gt  Power Manager     Product Recovery    This program enables you to create recovery media to restore the contents of the system drive or hard disk  drive to the same state as when the computer was originally shipped from the factory     Chapter 1  Product Overview 19    For information about how to open and use this program  refer to    Creating and using recovery media     on page 81     Presentation Director    Presentation Director is a display configuration utility that enables you to give presentations conveniently  It  also enables you to create and manage the display schemes  However  by defaul
202. m on different operating systems     e To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating  system  do the following     Chapter 5  Recovery overview 83    1  From the Windows desktop  click Start  gt  All Programs  gt  Lenovo ThinkVantage Tools  gt   Enhanced Backup and Restore  The Rescue and Recovery program opens     2  Inthe Rescue and Recovery main window  click the Launch advanced Rescue and Recovery arrow   3  Click the Restore your system from a backup icon   4  Follow the instructions on the screen to complete the recovery operation     e To perform a recovery operation using the Rescue and Recovery program on the Windows Vista operating  system or the Windows XP operating system  do the following     1  From the Windows desktop  click Start  gt  All Programs  gt  ThinkVantage  gt  Rescue and Recovery   The Rescue and Recovery program opens     2  Inthe Rescue and Recovery main window  click Launch advanced Rescue and Recovery   3  Click the Restore your system from a backup icon   4  Follow the instructions on the screen to complete the recovery operation     For more information about performing a recovery operation from the Rescue and Recovery workspace  see     Using the Rescue and Recovery workspace    on page 84        Using the Rescue and Recovery workspace    The Rescue and Recovery workspace resides in a protected  hidden area of your hard disk drive that  operates independently from the Windows operating system 
203. m the BIOS Setup Utility menu     Notes     Chapter 8  Advanced configuration 139    e The default settings are already optimized for you  If you consider changing the computer configuration   proceed with extreme caution  Setting the configuration incorrectly might cause unexpected results     e In each submenu  you can enable a function by selecting Enabled  or disable it by selecting Disabled     The following submenu is displayed    e Password  Set a password related functions    e Security Chip  Set the security chip related functions    e BIOS Update Option  Specify the settings for Flash BIOS update    e Memory Protection  Specify the settings for the Data Execution Prevention feature   e   O Port Access  Enable or disable the access to individual I O ports    e Computrace  Enable or disable BIOS interface to activate Computrace module     To set password related functions  go to the Security menu and select Password  The following submenu is  displayed    e Using Passphrase   e Supervisor Password   e Lock BIOS Settings   e Set Minimum Length   e BIOS password at unattended boot   e Power On Password   e Hard Disk1 Password    Note  Hard Disk1 means the hard disk drive built into your computer     If you select Using Passphrase and enable it  you can set a password containing up to 64 characters   For details  refer to Using Passphrase     Lock BIOS Settings enables or disables the function that protects items in the BIOS Setup Utility from  being changed by a user wh
204. n     Make sure that the security settings on the connected computer allow you to download the business card   e Problem  You cannot send a business card to the connected computer     Solution  Make sure that your computer has its own default business card application and that the card  is ready for communication     Make sure that the security settings on the connected computer allow you to upload your business card     e Problem  Your computer is connected to a Bluetooth enabled computer that works as an FTP server   but you cannot see any files in the FTP server     Solution  Check the newly shared files as follows    1  In the menu of My Bluetooth Places  click View    2  Click Update  The status is updated in the window  so that you can check the newly shared files   Make sure that the shared folder in the connected computer contains the files you are looking for     Make sure that the security settings on the connected computer allow you to connect and view the  files in the computer     e Problem  Your computer is connected to a Bluetooth enabled computer  but you cannot gain access  to the network     Solution  Make sure that the Bluetooth enabled computer is connected to a network     Make sure that the connected computer has been set up to share its network connectivity and that the  security settings allow you to connect and establish the remote network access     e Problem  Your computer cannot connect a Bluetooth enabled computer that uses serial port application
205. n  insert  the rescue disc into the optical drive and press Enter  The rescue medium starts     e If you have created a rescue medium using a USB hard disk drive  use the following instructions to  use the rescue medium     1  Attach the USB hard disk drive to one of the USB connectors on your computer     2  Repeatedly press and release the F12 key when turning on the computer  When the Startup Device  Menu opens  release the F12 key     3  On the Startup Device Menu  select the USB hard disk drive as the first boot device and press Enter   The rescue medium starts     e If you have created a rescue medium using the secondary internal hard disk drive  set the secondary  internal hard disk drive as the first boot device in the startup device sequence to start the rescue medium   See    Startup menu    on page 140     When the rescue medium starts  the Rescue and Recovery workspace opens  The help information for  each feature is available from the Rescue and Recovery workspace  Follow the instructions to complete  the recovery process        Reinstalling preinstalled applications and device drivers    Your computer has provisions that enable you to reinstall selected factory installed applications and device  drivers     Reinstalling preinstalled applications  To reinstall selected application programs  do the following   1  Turn on your computer     2  Use Windows Explorer or Computer  in Windows XP  My Computer  to display the directory structure of  your hard disk       Op
206. n ExpressCard  a Smart sande ora  Flash Media Card       Removing an ExpressCard  a Siman ear  ora  Flash Media Card     Chapter 3  You and your computer    Accessibility and comfort  Ergonomic information  Os  Adjusting your computer to fit you    Accessibility information    FullScreen Magnifier function    Traveling with your computer    Travel tips   Travel accessories    Chapter 4  Security    Attaching a mechanical lock    Using passwords     30  31  32  33  34    35  35  36  36  36  37  37  37  37  39  40  40  40  48  48  49  53  54  55  56  56  57  57    58  59    61  61  61  62  63  63  64  64  64    67  67  67    Passwords and sleep  standby  mode        68    Using Passphrase             68  Power on password             70  Hard disk passwords            71  Supervisor password            7  Hard disk security               75  Setting the security chip              475  Using a fingerprint reader           76  Notice on deleting data from your Hard disk rive  or solid state drive         ee ea 178  Using and understanding firewall  et TO  Protecting data against viruses          79    Chapter 5  Recovery overview      81    Creating and using recovery media        81  Creating recovery media           82  Using recoverymedia            82   Performing backup and recovery operations      83  Performing a backup operation          88  Performing a recovery operation            88   Using the Rescue and Recovery workspace      84   Creating and using a rescue medium
207. n my computer     Clear the Show compatible hardware check box    Select Manufacturer and Model for your monitor   After updating the driver  click Close    Set Resolution     Note  To change the color settings  select the Monitor tab  then set Colors   Click OK     For Windows Vista     1     Connect the external monitor to the monitor connector  and then connect the monitor to an  electrical outlet     2  Turn on the external monitor and the computer     o    N O9 I      10   11   12     13   14   15       Press Fn F7 to change the display output location to the external monitor     Note  After pressing Fn F7  you will need to wait for a moment before the image appears       Right click on the desktop  and click Personalize      Click Display Settings      Click the Advanced Settings button      Click the Monitor tab  Check the monitor information window to make sure that the monitor type    is correct  If it is  click OK to close the window  otherwise do as follows       If more than one monitor type is displayed  select Generic PnP Monitor or Generic Non PnP    Monitor       Click Properties  If you are prompted for an administrator password or confirmation  type the    password or provide confirmation   Click the Driver tab   Click Update Driver     Click Browse my computer for driver software  and then click Let me pick from a list of  device drivers on my computer     Clear the Show compatible hardware check box   Select Manufacturer and Model for your monitor   After 
208. n resolution of the secondary display     Place the icons for the monitors so that they touch     aR WwW DY    Note  You can set the monitors in any relative position  but the icons must touch each other   6  Click OK to apply the changes        Using a color profile    The display provides a color profile that can work with the Microsoft Image Color Management  ICM   function  If the graphics software you are using is compatible with ICM  you can display a color image on  your monitor and match it  with the same quality  on another device  such as a scanner or a printer     For details on Microsoft ICM  refer to the manuals provided with the Windows operating system     Note  The color profile for ThinkPad LCD has been pre installed in your computer already  If you need to  install a different color profile  see Installing ThinkPad Monitor File for Windows 2000 XP Vista 7     Chapter 2  Using your computer 55       Using audio features  Your computer is equipped with the following   e Combo audio jack  1 8 inch  3 5 mm  in diameter    e Built in stereo speakers  e Built in monaural digital microphone    Your computer also has an audio chip that enables you to enjoy various multimedia audio features     e Compliant with Intel High Definition Audio    e Recording and playback of PCM and WAV files in 16 bit or 24 bit format    e Playback of a WAV file at a sample rate of 44 1 KHz to 192 KHz    e Playback of MIDI files through a Wave table synthesizer under Microsoft Windows ope
209. n secure the ThinkPad Port Replicator Series 3  the ThinkPad Mini Dock Series 3  or the ThinkPad Mini  Dock Plus Series 3 to a heavy object  such as a desk     If you use the ThinkPad Port Replicator Series 3  and attach a mechanical lock with the eject button locked   the computer cannot be detached from the ThinkPad Port Replicator Series 3     128 User Guide    If you use the ThinkPad Mini Dock Series 3  or the ThinkPad Mini Dock Plus Series 3  and attach a  mechanical lock with the eject button unlocked  to lock the eject button  use the system lock key  See     Using the system lock key    on page 129     Lenovo does not offer a mechanical lock  You will need to purchase one elsewhere  You are responsible  for evaluating  selecting  and implementing any locking device and security feature  Lenovo makes no  comments  judgments  or warranties about the function  quality  or performance of any locking device or  security features     Attach a mechanical lock to the ThinkPad Mini Dock Plus Series 3 as follows        Attach a mechanical lock to the ThinkPad Mini Dock Series 3 as follows        Attach a mechanical lock to the ThinkPad Port Replicator Series 3 as follows        Using the system lock key    The system lock key has two positions  unlocked and locked     Chapter 7  Enhancing your computer 129    Unlock Kock       When the key is in the locked position  the eject button of the ThinkPad Mini Dock Series 3  or the ThinkPad  Mini Dock Plus Series 3 is locked  and you 
210. n the end of the TrackPoint pointing stick is removable  You can replace it as shown in  the drawing        Note  If you replace the keyboard  a new keyboard is shipped with the default cap  If you wish  you can  keep the cap from your old keyboard and use it on the new one     Using the touch pad    The touch pad consists of a pad  J and two click buttons below the TrackPoint buttons at the bottom of the  keyboard  To move the pointer  J on the screen  slide your fingertip over the pad in the direction in which  you want the pointer to move  The functions of the left  Jj and right H click buttons correspond to those of  the left and right mouse buttons on a conventional mouse        Using the multi touch touch pad    The touch pad of your computer supports multi touch with which you can zoom in  zoom out  scroll or rotate  on the screen while browsing the Internet or reading or editing a document     For details  refer to the Help in the UltraNav     Customizing the touch pad  To customize the touch pad  do as follows   1  Press Fn F8  A panel for UltraNav Device Settings pops up     34 User Guide    2  Click Manage Settings to open the Mouse properties window   3  Click the UltraNav tab and proceed to customizing the touch pad     For details  refer to the Help in the Utility     Behavior of the UltraNav and an external mouse    If you attach an external mouse to a USB connector  you can use the external mouse simultaneously with the  TrackPoint and the touch pad     Disabl
211. nction  and then reinstall the hard disk  drive  Refer to    Using Passphrase    on page 68     If the Passphrase function is disabled on your computer  and you set the hard disk password  and then  remove the hard disk drive from your computer and install it on a computer that has the Passphrase function  enabled  you will not be able to change the hard disk password on that computer  If you need to change  the hard disk password  remove the hard disk drive  remove the power on and supervisor passwords   if they have been set on that computer  disable the Passphrase function  and then reinstall the hard disk  drive  Refer to    Using Passphrase    on page 68     Follow steps 1 through 7 in Setting a hard disk password above  typing your password to get access to the  BIOS Setup Utility program     To change or remove the User only hard disk password  do as follows     72 User Guide    To change the hard disk password  type the current password in the Enter Current Password field   Then type the new password in the Enter New Password field  and retype it to verify it in the Confirm  New Password field     To remove the hard disk password  type the current password in the Enter Current Password field  Then  leave the Enter New Password field blank  and press Enter twice     To change or remove the User   Master hard disk password  select User HDP or Master HDP     If you choose User HDP  do one of the following     To change the user hard disk password  type the current user h
212. nd status of your wireless connection     Note  To display Access Connections Gauge in the task bar  see the Help in Access Connections     You can find more detailed information about the signal strength and status of your wireless connection  by opening Access Connections or by right clicking the Access Connections Gauge in the task bar and  selecting View Status of Wireless Connection     e Access Connections Gauge states  wireless LAN    ttl  Power to the wireless radio is off or no signal       _   Power to the wireless radio is on  The signal strength of the wireless connection is poor  To  improve signal strength  move your system closer to the wireless access point       ti  a   Power to the wireless radio is on  The signal strength of the wireless connection  is marginal       iti  il Power to the wireless radio is on  The signal strength of the wireless connection is  excellent     e Access Connections Gauge states  wireless WAN      io signal   at   Signal level 1     Signal level 2    all Signal level 3    Note  For more information about Access Connections Gauge  see the Help in Access Connections     Access Connections icon and wireless status icon    The Access Connections icon displays general connection status     The wireless status icon displays the signal strength and status of your wireless connection     46 User Guide    You can find more detailed information about the signal strength and status of your wireless connection  either by opening Access Conne
213. nections    Control Panel section  Network and Internet    System and Security  Hardware and Sound  Hardware and Sound    System and Security    Hardware and Sound    System and Security    System and Security  Hardware and Sound    System and Security    System and Security  Network and Internet  System and Security    Green text in the Control Panel    Lenovo   Internet Connection    Lenovo   Airbag Protection    Lenovo   Web Conferencing    Lenovo   Fingerprint Reader  or    Lenovo   Notebook Fingerprint  Reader    Lenovo   System Health and  Diagnostics    Lenovo   3G Mobile Broadband    Lenovo   Password Vault    Lenovo   Power Controls    Lenovo   Factory Recovery Disks  Lenovo   s SimpleTap  Lenovo   Update and Drivers    Lenovo   Enhanced Backup and  Restore    Lenovo   GPS       Access Connections    is a connectivity assistant program for creating and managing location profiles  Each  location profile stores all the network and Internet configuration settings needed for connecting to a network  infrastructure from a specific location such as a home or an office     By switching between location profiles as you move your computer from place to place  you can quickly and  easily connect to a network with no need to reconfigure your settings manually and restart the computer    each time     To open the Access Connections program  do the following     e For Windows 7  See    Accessing applications in Windows 7    on page 16     e For Windows Vista   and Windows XP  Cli
214. ng the battery    on page 89     Chapter 6  Replacing devices 91    4  Loosen the screws  and then remove the cover        Attention  Do not touch any exposed parts other than those referred to in this procedure  Unnecessary  contacts with the electric and electronic components might cause your computer to malfunction     5  If the two SO DIMMs are already in the memory slots  release the latches on both edges of the socket  at the same time  and then remove the SO DIMM to make room for the new one  Be sure to save  the removed memory for future use        6  Find the notch on the contact edge side of the SO DIMM     Attention  To avoid damaging the SO DIMM  do not touch its contact edge     92 User Guide    7  With the notched end of the SO DIMM toward the contact edge side of the socket  insert the SO DIMM    11     into the socket  then press it firmly        Note  Insert the SO DIMM into the socket at an angle of about 20 degrees     OEY    Note  If you install a memory module in only one of the two memory slots  install it in the lower slot          Pivot the SO DIMM downward until it snaps into place     Make sure that the card is firmly fixed in the slot and does not move easily     Put the cover back in place  and tighten the screws        Reinstall the battery and turn the computer over again  Then reconnect the ac power adapter and  the cables        Replacing the hard disk drive    You can replace the hard disk drive with a new one which can be purchased from your 
215. nly into a grounded  electrical outlet  This is a safety feature  Do not defeat this safety feature by trying to insert it into  a non grounded outlet  If you cannot insert the plug into the outlet  contact an electrician for an    approved outlet adapter or to replace the outlet with one that enables this safety feature  Never  overload an electrical outlet  The overall system load should not exceed 80 percent of the branch  circuit rating  Consult an electrician for more information if you have questions about power loads  and branch circuit ratings     Be sure that the power outlet you are using is properly wired  easily accessible  and located close  to the equipment  Do not fully extend power cords in a way that will stress the cords     Be sure that the power outlet provides the correct voltage and current for the product you are  installing        Carefully connect and disconnect the equipment from the electrical outlet     Power supply statement       bancer  Never remove the cover on a power supply or any part that has the following label attached        Copyright Lenovo 2012 ix    Hazardous voltage  current  and energy levels are present inside any component that has this label  attached  There are no serviceable parts inside these components  If you suspect a problem with  one of these parts  contact a service technician        External devices   CAUTION    Do not connect or disconnect any external device cables other than Universal Serial Bus  USB  and  1394 cable
216. not be covered  under the warranty  Also  if a program that is set to  run after the scheduled wakeup requires your input   the battery may be drained while the computer is  waiting for your input     Attention  If you have set a timer to wake up the  computer  and if you may carry the computer while  it is turned off  do not enable this function  If the  computer wakes up while you carry it  its hard disk  drive may be damaged  and its battery may be  drained if it is not connected to an AC power source     Select the mode of Intel SpeedStep technology at  runtime        Table 4  Config menu items  continued     CPU Power Management Disable Unless this power saving feature is disabled  it stops  the processor clock automatically when there is no  system activity  You usually don t need to change  this function     Automatic    PCI Bus Power Management Disable Unless this power saving feature is disabled  it stops  the PCI bus clock automatically when there is no  system activity  You usually don t need to change  this function     Automatic    Power On with AC Attach Enabled Enables or disables a feature that powers on the  Disabled system when ac power adapter is attached     If enabled  the system is powered on when ac power  adapter is attached  When the system is in hibernate  state  the system resumes     If disabled  the system is not powered on nor  resumed when ac power adapter is attached     Beep and Alarm    Power Control Beep e Enabled If this function is enabled
217. ntenance icon     Click the System icon     Click the Hardware tab     Click the Device Manager button  The Device Manager window opens     oar WO DY    7  Check whether the words    Bluetooth Device    appear in the device listing in the window     If the words    Bluetooth Radio    appear in the device listing  the Microsoft Bluetooth software is installed  on your computer  If you want to use ThinkPad Bluetooth with Enhanced Data Rate Software  you have to  install it and then replace the Bluetooth driver  For more information  see Using Bluetooth     e Problem  While looking at the Classic View of the Control Panel  you see two Bluetooth icons in the  Control Panel     Solution  If you have installed the Microsoft Bluetooth software before  and you are using ThinkPad  Bluetooth with Enhanced Data Rate Software  you may find two Bluetooth icons in the Control Panel  One  is the Bluetooth Configuration icon for ThinkPad Bluetooth with Enhanced Data Rate Software  and the  other is the Bluetooth Devices icon for the Microsoft Bluetooth software     e Problem  Sound does not come from the Bluetooth headset headphone but comes from the local  speaker even though the headset headphone is connected using Headset profile or AV profile     Solution  Do the following   1  Exit the application that uses the sound device  for example  Windows Media Player      Open the Control Panel by clicking Start  gt  Control Panel     Double click Sounds and Audio Devices to open the Sounds and 
218. o Lenovo        Battery recycling information for the United States and Canada       US  amp  Canada Only    198 User Guide       Battery recycling information for the European Union  EU    Notice  This mark applies only to countries within the European Union  EU      Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC  concerning batteries and accumulators and waste batteries and accumulators  The Directive determines the  framework for the return and recycling of used batteries and accumulators as applicable throughout the  European Union  This label is applied to various batteries to indicate that the battery is not to be thrown  away  but rather reclaimed upon end of life per this Directive     In accordance with the European Directive 2006 66 EC  batteries and accumulators are labeled to indicate  that they are to be collected separately and recycled at end of life  The label on the battery may also  include a chemical symbol for the metal concerned in the battery  Pb for lead  Hg for mercury  and Cd for  cadmium   Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted  municipal waste  but use the collection framework available to customers for the return  recycling  and  treatment of batteries and accumulators  Customer participation is important to minimize any potential  effects of batteries and accumulators on the environment and human health due to the potential presence of  hazar
219. o does not have the supervisor password  By default  this setting is disabled   If you set the supervisor password and enable this function  no one but you can change any items in   the BIOS Setup Utility     If you select Set Minimum Length  you can specify a minimum length for power on passwords and hard  disk passwords  If you set the supervisor password and specify a minimum length for passwords  no one  but you can change the length     If you select and enable BIOS password at unattended boot  a password prompt is displayed when the  computer is turned on  from either a power off state or hibernation  by an unattended event such as Wake on  LAN  If you select Disabled  no password prompt is displayed  the computer goes ahead and loads the  operating system  To prevent unauthorized access  set the user authentication on the operating system     Startup menu    You may need to change the startup sequence of your computer  For example  if you have different operating  systems on different devices  you can have the system start up from either of them     Attention  After you change your startup sequence  you must be extremely careful not to specify a wrong  device during a copy  a save  or a format operation  If you specify a wrong device  your data and programs  might be erased or overwritten     140 User Guide    Changing the startup sequence  Selecting the Startup to display the following submenu   e Boot  e Network  e Boot Mode  e Option Keys Display  e Boot Device List
220. o dry  apply lotion to them     Battery and power    This section tells what to do if you have a battery and power problem     Battery problems    Problem  The battery pack cannot be fully charged by the power off method in the standard charge  time for your computer     Solution  The battery pack might be over discharged  Do the following    1  Turn off the computer    2  Make sure that the over discharged battery pack is in the computer    3  Connect the ac power adapter to the computer and let it charge   If the optional Quick Charger is available  use it to charge the over discharged battery pack   If the battery pack cannot be fully charged in 24 hours  use a new battery pack     Problem  Your computer shuts down before the battery status indicator shows empty   OR   Your computer operates after the battery status indicator shows empty    Solution  Discharge and recharge the battery pack     Problem  The operating time for a fully charged battery pack is short     Solution  Discharge and recharge the battery pack  If your battery s operating time is still short  use a  new battery pack     Problem  The computer does not operate with a fully charged battery pack     Solution  The surge protector in the battery pack might be active  Turn off the computer for one minute to  reset the protector  then turn on the computer again     178 User Guide    Problem  The battery pack cannot be charged     Solution  You cannot charge the battery when it is too hot  If the battery feels
221. o not press this switch while using the headset  If you press it  the headset microphone will  be disabled  and the internal microphone will be enabled instead     6 User Guide    Bottom view       Figure 4  ThinkPad L420 and L520 bottom view    Battery E Docking connector  some models   El Hard disk drive or solid state drive EJ Memory upgrade slotd    PC  Express Mini Card slot for wireless WAN card or E8 SIM card slot  mSATA solid state drive  Some models d    El Battery  Use your computer with battery power whenever ac power adapter is unavailable     By installing an extended life battery available as an option you can extend the operating time of the  computer     You can also use Power Manager to adjust your power setting as needed  For details  refer to the instructions  in    Power Manager    on page 19     H Docking connector  some models     Depending on models  your computer may equipped with a docking connector  The docking connector can  extend the computer capabilities when you are in your office or home with a ThinkPad port replicator or  a ThinkPad docking station     Note  If your computer has a docking connector  it supports ThinkPad Port Replicator Series 3  ThinkPad  Mini Dock Series 3  and ThinkPad Mini Dock Plus Series 3     E Hard disk drive or solid state drive    Your computer may have a large capacity  customer upgradable hard disk drive that can meet a variety  of storage demands  To keep the data on your drive safe  Active Protection System    is 
222. o test      e Diagnostics  Full test     Testing other devices during POST   e Quick  Minimum test  or no test      e Diagnostics  Can perform necessary testing for  critical devices    Option Keys Display e Enabled If you select    Disabled     the    To interrupt normal  e Disabled startup  press the blue button     message is not  i displayed during POST     Boot Device List F12 Option e Enabled If you select    Enabled     the F12 key is recognized  e    Disabled and the Boot Menu is displayed     Updating your system BIOS    The basic input output system  BIOS  is a part of the system programs that make up the basic layer of  software built into your computer  BIOS translates the instructions from other software layers        Your computer system board has a module called electrically erasable programmable read only memory   EEPROM  also referred to as flash memory   You can update BIOS and the Configuration Setup Utility    148 User Guide    Program by starting your computer with a flash update optical disc or flash update tool application running  on the Windows environment     In some instances when you add software  hardware  or a device driver  you may be informed that you need  to update your BIOS in order for the new addition to work properly     To update your system BIOS  visit below Web site and follow the instructions on the screen   http   www  lenovo com support site  wss document do sitestyle lenovo amp lndocid tpad matrix       Using system management    T
223. o the Ethernet connector   You can only connect an Ethernet cable to this connector     Ej eSATA USB combo connector  left     The Universal Serial Bus  USB  connectors are used for connecting USB interface compatible devices  such  as a printer or digital camera     Note  Your computer is compatible with USB 1 1 or USB 2 0   You can also connect an external SATA device  such as an external hard disk drive  to this connector     Note  To avoid damaging the connector  be careful when you attach a cable from the external SATA device  to the connector    H DisplayPort connector   Your computer may have a DisplayPort connector  the latest digital display interface for connection to  various external devices     The DisplayPort connector supports adapters that can plug into DVI or VGA port     B 54 mm wide ExpressCard slot  Your computer has a 54 mm wide ExpressCard slot     For details  refer to the instructions in    Using the media card reader    on page 57     Combo audio jack  Your computer has a combo audio jack  To listen to the sound from your computer  connect a headphone or  a headset  that has a 3 5 mm 4 pole plug  to the combo audio jack     The combo audio jack does not support a conventional microphone  For more information about the audio  devices supported by the combo audio jack of your computer  see    Using audio features    on page 56     Note     If you are using a headset with a function switch  for example  a headset for an iPhone   mobile digital  device  d
224. ocation in the search   and type C  SWTOOLS Drivers MSBTooth  or specify the  location in which you placed the extracted INF file  Then click Next     3  Click Finish     Installing ThinkPad Bluetooth with Enhanced Data Rate Software in Windows XP    If you are using the Microsoft Bluetooth software and want to use ThinkPad Bluetooth with Enhanced Data  Rate Software instead  replace the Microsoft Bluetooth software with ThinkPad Bluetooth with Enhanced  Data Rate Software as follows     1  Press Fn F5 to turn the Bluetooth power on   2  Click Start  gt  Run     3  Type C  SWTOOLS Drivers TPBTooth Setup exe  or specify the full path to the setup exe file you have  downloaded from http   www lenovo com think support   then click OK     4  Click Next   5  Select   accept the terms in the license agreement  then click Next   6  Click Next to select the default destination folder     If you need to change the destination folder  click Change  select or enter the name of the destination  folder in the Change current destination folder window  and click OK     7  Click Install to begin installation   8  Click OK to accept the driver signature   9  Click Finish    10  Restart the computer if necessary     If you did not turn the Bluetooth power on before installing ThinkPad Bluetooth with Enhanced Data Rate  Software  that is  if you skipped step 1  replace the Bluetooth driver as follows     1  Click Start  gt  Control Panel      Click Performance and Maintenance  then click System
225. of the port replicator do not work   Solution  Make sure that      The ac power adapter is connected to the port replicator     The computer is securely attached to the port replicator     184 User Guide      The port replicator attached to your computer is a ThinkPad Port Replicator Series 3  a ThinkPad Mini  Dock Series 3  or a ThinkPad Mini Dock Plus Series 3     Chapter 10  Troubleshooting computer problems 185    186 User Guide       Chapter 11  Getting support    There is more to owning a ThinkPad Notebook than having a powerful  portable computer  This chapter  offers information about when to communicate with Lenovo and how best to do it     e    Before you contact Lenovo    on page 187  e    Getting help and service    on page 188  e    Purchasing additional services    on page 189       Before you contact Lenovo   Often  you can solve your computer problems by referring to the information in the explanations of error  codes  running diagnostic programs or by consulting the ThinkPad Web site    Register your computer    To register your ThinkPad products with Lenovo  go to http   www lenovo com register   Registering your computer enables Lenovo to notify you about possible technical information and upgrades     For more information about registering your computer  refer to    Register your computer    on page 23     Download system updates    Downloading updated software might resolve problems you experience with your computer     To download updated software  visit
226. olume control by using the volume icon in the task bar at the  lower right of the screen  To open the Volume Control window  click the volume icon  To control the  volume  move the volume control slider up or down  To turn off the sound  select Mute speakers  in  Windows Vista and Windows XP  Mute      e The names of windows or fields are slightly different depending on the operating system you use   e For details about controlling volume  refer to your Windows online help     Setting the microphone mute button in Windows 7 and Windows Vista    When you press the microphone mute button  all of the recording devices are set on mute or unmute   this is the default setting     To change the setting  do the following   1  Press Fn F6  The Communications settings window opens   2  Click the Manage Settings button  The Communications Utility window opens     3  On the VoIP Call Settings tab  click Microphone mute button settings  The Setting for Microphone  Mute window opens     4  Select Only the recording device selected below   Then select the recording device from the  drop down list box     5  Click OK     Windows key and Application key    The following two keys are on your computer keyboard        Windows key  If you press this key  the Start menu of Windows is displayed or hidden     If you press this key and another key at the same time  the System Properties window or the Computer  in  Windows XP  My Computer  window is displayed  For details  refer to the Help in Windows
227. on  the amount of system activity and the battery charge level  Extended contact with your body   even through clothing  could cause discomfort or even a skin burn  Periodically take breaks  from using the keyboard by lifting your hands from the palm rest  and be careful not to use   the keyboard for any extended length of time    Do not operate your computer or charge the battery near flammable materials or in explosive  environments    Ventilation slots  fans and or heat sinks are provided with the product for safety  comfort  and  reliable operation  These features might inadvertently become blocked by placing the product on  a bed  sofa  carpet  or other flexible surface  Never block  cover  or disable these features    When the ac power adapter is connected to an electrical outlet and your computer  it generates  heat  Do not place the adapter in contact with any part of your body while using it  Never use the  ac power adapter to warm your body  Extended contact with your body  even through clothing   may cause a skin burn     For your safety  always follow these basic precautions with your computer     xii    Keep the cover closed whenever the computer is plugged in    Regularly inspect the outside of the computer for dust accumulation    Remove dust from vents and any perforations in the bezel  More frequent cleanings might be  required for computers in dusty or high traffic areas    Do not restrict or block any ventilation openings    Do not operate your computer ins
228. on the hard disk drive will be deleted and replaced by the factory default settings   During the restore process  you will be given the option to save one or more files currently on the hard  disk drive to other media before the data is deleted     82 User Guide    To use Product Recovery discs on the Windows XP operating system  do the following     1  Repeatedly press and release the F12 key when turning on the computer  When the Startup Device  Menu opens  release the F12 key     2  Insert the boot disc into the optical drive     3  Select the optical drive with the boot disc as the startup device and press Enter  After a short delay   the Rescue and Recovery workspace opens     4  On the Rescue and Recovery menu  click Restore your system   5  Follow the instructions on the screen  Insert the appropriate Product Recovery disc when prompted        Performing backup and recovery operations    The Rescue and Recovery program enables you to back up all your hard disk drive contents including the  operating system  data files  software programs  and personal settings  You can designate where the  Rescue and Recovery program stores the backup     e In a protected area of your hard disk drive   e On an attached external USB hard disk drive   e Ona network drive   e On recordable discs  a recordable optical drive is required for this option     After you have backed up the contents on the hard disk drive  you can restore the complete contents of the  hard disk drive  restore only
229. ons and  device drivers    on page 86     Note  If you cannot find the Supplement files  device drivers  and application software you need on your  hard disk drive  or if you want to receive updates and the latest information about them  refer to the ThinkPad  Web site    http   www  lenovo com support site  wss document do sitestyle lenovo amp lndocid tpad matrix       BIOS Setup Utility    Your computer provides a program  called BIOS Setup Utility  that enables you to select various setup  parameters     To start BIOS Setup Utility  do as follows     1  To protect yourself against accidental loss of data  back up your computer registry  See    Performing  backup and recovery operations    on page 83    2  If the diskette drive is connected to the computer  remove any diskette from the diskette drive  and  then turn off the computer     3  Turn on the computer  When the logo screen is displayed  press the F1 key  The BIOS Setup Utility  opens  A window such as the following appears        BIOS Setup Utility   gt  Config     Date Time   gt  Security   gt  Startup   gt  Restart  BIOS Version 0 02  8GETO2W1   BIOS Date   Year Month Day  2010 08 21  Embedded Controller Version 0 01  Machine Type Model 0591XXX  System unit serial number LRKELLR  System board serial number 300096  Asset Tag information No Asset Informat  on  CPU Type Genuine Intel R  CPU 0  CPU Speed 2500MHz  Installed memory 1896MB  UUID 56d52801 4ae4 1 1cb 85f0 e5b00ba9023e  MAC Address  Internal LAN  60 EB 69 
230. ook  computers  some products  such as speakers and monitors  ship with external power adapters  If you have  such a product  this information applies to your product  In addition  computer products contain a coin sized  internal battery that provides power to the system clock even when the computer is unplugged  so the  battery safety information applies to all computer products     vi User Guide    Conditions that require immediate action    Products can become damaged due to misuse or neglect  Some product damage is serious enough  that the product should not be used again until it has been inspected and  if necessary  repaired by  an authorized servicer     As with any electronic device  pay close attention to the product when it is turned on  On very rare  occasions  you might notice an odor or see a puff of smoke or sparks vent from your product  Or you  might hear sounds like popping  cracking or hissing  These conditions might merely mean that an  internal electronic component has failed in a safe and controlled manner  Or  they might indicate   a potential safety issue  However  do not take risks or attempt to diagnose the situation yourself   Contact the Customer Support Center for further guidance  For a list of Service and Support phone  numbers  see the following Web site    http   www lenovo com support phone    Frequently inspect your computer and its components for damage or wear or signs of danger  If you  have any question about the condition of a component 
231. or connecting USB interface compatible devices  such  as a printer or digital camera     Note  Your computer is compatible with USB 1 1 and USB 2 0     H Wireless radio switch    You can use this switch to disable the wireless radio of all the wireless devices on your computer     Left side view          oe yp    HHO os    Figure 3  ThinkPad L420 and L520 left side view    Fan louvers  left  EH Monitor connector  EI Ethernet connector E  eSATA USB combo connector  left   H DisplayPort connector EB 54 mm wide ExpressCard slot    Combo audio jack  Fa Fan louvers  left   The internal fan and louvers enable air to circulate in the computer and cool the central processor   Note  To avoid impeding airflow  do not place any obstacle in front of the fan     E Monitor connector    You can attach an external monitor or a projector to your computer to display computer information     For details  refer to the instructions in    Attaching an external monitor    on page 49     Chapter 1  Product Overview 5    E Ethernet connector  Connect your computer to a LAN with the Ethernet connector     Two indicators  to the lower left and the lower right of the connector  show the status of the network  connection  When your computer connects to a LAN and a session with the network is available  the lower  left indicator is solid green  While data is being transmitted  the lower right indicator blinks yellow        bancer  To avoid the risk of electrical shock  do not connect the telephone cable t
232. ort for Windows 2000 XP Vista 7  See    Installing Intel Chipset Support for  Windows 2000 XP Vista 7    on page 137     4  Install device drivers  See    Installing other device drivers    on page 137     Installing Registry Patch for Windows 7  Install the following Registry Patch   e Registry Patch for enabling WOL on Energy Star V4 from S3    To install the Registry Patch  refer to the following web site   http   www lenovo com support    Installing the Windows 7 Update Module Package    The Windows 7 Update Modules are in the following directory   C  SWTOOLS OSFIXES     The name of each subfolder is the number of a fix module  For information about each fix module  visit the  Microsoft Knowledge Base homepage at http   support microsoft com   type the number of the fix module  you need in the search field  and click Search     Note  The Web site address might change without notice  If the homepage is not displayed  search for it  from the Microsoft top page     To install a fix module  run the  exe file in a subfolder and follow the instructions on the screen     Note  If you remove the hard disk drive from the computer with a single core processor and install it on a  computer with a dual core processor  you can get access to the hard disk drive  The opposite  however  is  not true  If you remove the hard disk drive from a computer with a dual core processor and install it on a  computer with a single core processor  you cannot get access to the hard disk drive     Inst
233. page 110 or    Installing and replacing the PCI Express Mini Card for wireless WAN    connection    on page 111     12 User Guide    Certificate of Authenticity label    The Microsoft Certificate of Authenticity label for the preinstalled operating system is attached  Printed on this  label are the product ID and the product key information for your computer  Record this information and keep  it in a safe place  You might need these numbers  to start your computer or reinstall the operating system     The location of the Certificate of Authenticity label of your computer is shown as below        Certificate of  Authenticity label       Features    This section provides information about the computer features     Processor   e See the system properties of your computer  You can do this as follows  Click Start  right click Computer   in Windows XP  My Computer   then from the pull down menu select Properties    Memory    e Double data rate three  DDR3  synchronous dynamic random access memory    Storage device   e 2 5 inch  7 mm height or 9 5 mm height  hard disk drive  some models   e 2 5 inch  7 mm height  solid state drive  Some models    e mSATA solid state drive  some models     Display    The color display uses TFT technology   e Size  14 0 inch  355 mm  model      Resolution     LCD  Up to 1366 by 768    External monitor  Up to 2048 by 1536  e Size  15 6 inch  396 mm  model      Resolution     LCD  Up to 1366 by 768 or 1600 by 900  depending on the model    External moni
234. place any beverages on top of or beside the computer or other attached devices  If liquid is spilled on  or in the computer or an attached device  a short circuit or other damage might occur     Do not eat or smoke over your keyboard  Particles that fall into your keyboard can cause damage     Chapter 1  Product Overview 15       ThinkVantage Technologies and software    Lenovo preinstalls on your PC useful and helpful software applications to help you get started  to stay  productive while on the move and to keep you and your computer working  Lenovo offers enhanced security   wireless computing  data migration and other solutions for your computer     Following sections provide information about ThinkVantage technology and other computing solutions   offered by Lenovo     Note  To learn more about ThinkVantage technologies and other computing solutions offered by Lenovo   go to http   www lenovo com support     Accessing applications in Windows 7    If you are using the Windows 7 operating system  you can access applications by following one of the  methods below     e You can get the applications from the Lenovo ThinkVantage Tools   Click Start  gt  All Programs  gt  Lenovo ThinkVantage Tools  Then depending on the application you  want to access  double click the corresponding icon     Note  If an application icon in the Lenovo ThinkVantage Tools application navigation window is dimmed   it indicates that you need to install the application manually  To install the applic
235. plugged in     e For anew battery or a battery that you have not used recently  do one of the following     1  Recharge the battery completely before using it  The battery is fully charged when the ac power  adapter is plugged in and the battery indicator is green     2  Use the battery until the charge is completely depleted     until the battery status indicator starts  blinking orange     e Always use power management features such as power modes  screen blank  sleep  standby   and  hibernation     Managing your battery power    With Power Manager  you can adjust your power settings to give you the best balance between performance  and power saving     To start the utility program  do as follows   e For Windows 7  See    Accessing applications in Windows 7    on page 16   e For Windows Vista and Windows XP  Click Start  gt  All Programs  gt  ThinkVantage  gt  Power Manager     For more information about the Power Manager program  refer to the on line help of the program     Power saving modes    There are several modes that you can use at any time to conserve power  This section introduces each  mode and gives tips on the effective use of the battery power     Chapter 2  Using your computer 37    Introducing the power saving modes    Screen blank  The computer display requires considerable battery power  To turn off power to the  display  do as follows     1  Press Fn F3  A panel for selecting a power plan  in Windows XP  power scheme  appears   2  Select Power off display
236. puter for reference later     If your computer is completely unresponsive  you cannot use the UltraNav pointing device or the keyboard    do the following steps     1  Push and hold the power switch until the machine turns off  After the computer is turned off  restart by  pressing the power switch  If the machine does not turn on  continue to step 2     Note  Do not remove the battery and ac power to reset the computer     2  While the machine is turned off  remove all power sources from the computer  battery and ac power    Hold down the power button for 10 seconds  Plug in the ac power while keeping the battery out of the  computer  If the computer does not turn back on  continue to step 3     Note  Once the computer starts up and enters Windows  use the proper shutdown procedure to turn  the computer off  Once the machine is off  reattach the battery and restart the computer  If the  computer does not start with the battery reattached  remove the battery and again start with step 2  If  the computer starts with ac power but does not start when the battery is attached  call the Customer  Support Center for support     3  While the machine is off  remove all sources of power from the machine  battery and ac power   Remove  all external devices that are attached to your computer  keyboard  mouse  printer  scanner  etc    Repeat  step 2  If step 2 is unsuccessful  continue to step 4     Note  The following steps involve removing static sensitive components from your computer 
237. r  They have the  following functions         Fn   down arrow key  Play or Pause      Fn   up arrow key  Stop    Fn   right arrow key  Next Track      Fn   left arrow key  Previous Track    Chapter 2  Using your computer 29    Volume and mute buttons    You can adjust the sound level of the built in speakers by using the following three buttons        Microphone mute button  EI Volume up button   EJ Volume down button   Eg Speaker mute button    If you mute the sound and then turn off your computer  the sound will remain muted when you turn on your  computer again  To turn on the sound  press the Volume up or Volume down button     Setting the volume  Each device has volume controls  which you can set     To open the window for adjusting the output volume or the recording volume  do the following     For Windows 7 and Windows Vista   1  Click Start  gt  Control Panel  gt  Hardware and Sound  gt  Sound  The Sound window appears   2  Click the Playback tab or Recording tab  and then click a device  which you want to customize   3  Click the Properties button   4  Click the Levels tab  and then change the volume by moving the slider     For Windows XP     1  Click Start  gt  Control Panel  gt  Sounds  Speech  and Audio Devices  gt  Sounds and Audio Device   The Sounds and Audio Device Properties window appears     2  Click the Audio tab  and then click the Volume button in Sound Playback or Sound Recording     Notes     30 User Guide    e You can also get access to the desktop v
238. r creating and managing location profiles  Each  location profile stores all the network and Internet configuration settings needed for connecting to a network  infrastructure from a specific location such as a home or an office     For more information  refer to    Access Connections    on page 17     Ethernet connections    You can connect to your network or a broadband connection  such as DSL or CATV  by use of the Ethernet  feature built into your computer  This feature enables you to do 1Gbps half or full duplex data transmission     To connect to a network via Ethernet  you can use Access Connections   Wireless connections  Wireless connection is the transfer of data without the use of cables by means of radio waves only     Depending on the frequency used for data transmission  the area covered  or the type of the device used for  data transfer  the following categories of wireless networks may be available to you     Wireless LAN    A wireless local area network covers a relatively small geographic area  such as an office building or a house   Devices based on the 802 11 standards can connect to this network     40 User Guide    Wireless WAN    A wireless wide area network covers a broader geographic area  Cellular networks are used for data  transmission  and access is provided by a wireless service carrier     Bluetooth    One of a number of technologies used to create a wireless personal area network  Bluetooth can connect  devices a short distance from one another
239. r viewing a business presentation  Close the application before changing the  display output location  or change the display mode before you open an MPEG file to play     If you are attaching an external monitor that supports only VGA mode  640x480 resolution   do not view  output on both the computer display and the external monitor  Doing so would cause the external monitor  screen to be scrambled and the output not to be displayed  in addition  it could cause damage to the  screen  Use the external monitor only     If the external TFT monitor you connect has an analog interface  flickers or ripples may appear on some  displays  such as the shutdown screen of Windows  This is caused by the external TFT monitor  and  cannot be fixed by adjusting the external TFT monitor or the computer side settings     Setting the monitor types    To    set your monitor type  do as follows     For Windows 7     1     2   3     NO a      50    Connect the external monitor to the monitor connector  and then connect the monitor to an electrical  outlet     Turn on the external monitor   Right click on the desktop  and click Screen resolution     Note  If your computer cannot detect the external monitor  click the Detect button     Click the icon for the desired monitor  the Monitor 2 icon is for the external monitor      Set Resolution     Click Advanced Settings       Click the Monitor tab  Check the monitor information window to make sure that the monitor type is  correct  If it is  click OK
240. rase function  use the BIOS Setup Utility as follows    Note  Before enabling or disabling the function  remove the power on  all hard disk and supervisor  passwords  If any password is set  you cannot enable or disable the function  Refer to the procedures    in    Power on password    on page 70     Hard disk passwords    on page 71  and    Supervisor password     on page 73    1  Turn your computer off  and then turn it on again      When the logo screen is displayed  press F1  The BIOS Setup Utility window opens     Select Security  using the cursor directional keys to move down the menu      Select Password      Select Using Passphrase      Select Disabled  A notice is displayed  saying that the changes have been saved      Select Continue      Press F10 to exit     oO AN DOA FW DY      In the Setup Confirmation window  click Yes     Enabling the Passphrase function  To enable the Passphrase function  use the BIOS Setup Utility as follows     Note  Before enabling or disabling the function  remove the power on  all hard disk and supervisor  passwords  If any password is set  you cannot enable or disable the function  Refer to the procedures  in    Power on password    on page 70     Hard disk passwords    on page 71  and    Supervisor password     on page 73    1  Turn your computer off  and then turn it on again     2  When the logo screen is displayed  press F1  The BIOS Setup Utility window opens    3  Select Security  using the cursor directional keys to move down th
241. rating systems   e Playback of MP3 files through the Windows Media Player or a software MP3 player     e Recording from various sound sources  such as a headset attached either to the combo audio jack of  your computer or to the microphone jack of the ThinkPad Port Replicator Series 3  ThinkPad Mini Dock  Series 3  or the ThinkPad Mini Dock Plus Series 3     The following table shows which functions of the audio devices attached to the jacks on your computer or  docking station are supported     Table 3  Audio feature list    Audio device Headset with a 3 5 mm Conventional headphone   Conventional  4 pole plug microphone    Combo audio jack Headphone and Headphone function Not supported  microphone functions supported  supported    Headphone jack of the Only headphone function Headphone function Not supported  docking station supported  Microphone supported  function not supported    Microphone jack of the Not supported Not supported Microphone function  docking station supported       Configuring for sound recording    To configure the microphone for optimized sound recording  open the Realtek HD sound Effect Manager  as follows     For Windows 7 and Windows Vista  Click Start  gt  Control Panel  gt  Hardware and Sound  gt  Realtek HD  sound Effect Manager  The Realtek HD sound Effect Manager window opens     For Windows XP  Click Start  gt  Control Panel  Switch to Classic View and click Realtek HD sound Effect  Manager  The Realtek HD sound Effect Manager window opens     
242. rd Now on your  computer  You cannot write to the disc with only a Windows operating system  because the operating  system does not have the function to enable writing to the disc     Problem  The computer cannot play a CD  or the sound quality is not good     Solution  Be sure that the disk meets the standards for your country  Usually  a disk that meets the local  standards is marked with a CD logo on the label  If you use a disc that does not meet these standards  we  cannot guarantee that it will play  or that  if it does play  the sound quality will be good     Problem  Other problems in Windows XP     Solution  For information on the application for running a DVD ROM  refer to the InterVideo WinDVD Help  Guidelines  To open the guidelines  click Start and move the pointer to All Programs and InterVideo  WinDVD  then click InterVideo WinDVD  You can click the   on the InterVideo WinDVD window     Chapter 10  Troubleshooting computer problems 183    Software problems    Problem  An application does not run correctly   Solution  Make sure that the problem is not being caused by the application     Check that your computer has the minimum required memory to run the application  Refer to the manuals  supplied with the application     Check the following         The application is designed to operate with your operating system     Other applications run correctly on your computer       The necessary device drivers are installed     The application works when it is run on some
243. rease the risk of a battery short circuit  which could shorten the life of the battery and can also  pose a safety hazard  Do not let rechargeable Lithium lon batteries completely discharge or store  these batteries in a discharged state        X User Guide    Rechargeable battery notice    Manor    Do not attempt to disassemble or modify the battery pack  Attempting to do so can cause an  explosion  or liquid leakage from the battery pack  A battery pack other than the one specified by  Lenovo  or a disassembled or modified battery pack is not covered by the warranty     If the rechargeable battery pack is incorrectly replaced  there is danger of an explosion  The battery  pack contains a small amount of harmful substances  To avoid possible injury     Replace only with a battery of the type recommended by Lenovo   Keep the battery pack away from fire    Do not expose it to water or rain    Do not attempt to disassemble it    Do not short circuit it    Keep it away from children    Do not drop the battery pack     Do not put the battery pack in trash that is disposed of in landfills  When disposing of the battery   comply with local ordinances or regulations     The battery pack should be stored at room temperature  charged to approximately 30 to 50   of capacity  We recommend that battery pack be charged about once per year to prevent  overdischarge        Lithium coin cell battery notice     bancer    Danger of explosion if battery is incorrectly replaced     When replacin
244. ring  vision  and mobility  limitations get the most out of their computer experience     Assistive technologies enable users to access information in the most appropriate way  Some of these  technologies are already provided in your operating system  others can be purchased through vendors  or  accessed through the World Wide Web     Assistive technologies    Some accessibility technologies are available through the Accessibility Options program  Depending   on your operating system  the number of accessibility options available varies  In general  accessibility  options enhance the way users with hearing  vision  or mobility limitations navigate and use their computer   For example  some users might not have the fine motor skills required to use a mouse or select key  combinations  Other users might require larger fonts or high contrast display modes  In some cases   magnifiers and built in speech synthesizers are available  For detailed information about each of these  features  consult the Microsoft help system     To use the Accessibility Options program  do as follows     For Windows 7 and Windows Vista   1  Click Start  and then click Control Panel   2  Click Ease of Access   3  Click Ease of Access Center     For Windows XP   1  Click Start  and then click Control Panel   2  Click Accessibility Options     This help system supports the accessibility features provided by your Windows operating  system  screen readers designed to operate in the Windows environment  and 
245. rmation Manager  items sent from Windows 7 and Windows Vista cannot be  received correctly into the address book of any other Bluetooth enabled device     Solution  Windows 7 and Windows Vista send PIM items in XML format  but most Bluetooth enabled  devices handle PIM items in vCard format  If another Bluetooth enabled device can receive a file  through Bluetooth  a PIM item sent from Windows 7 and Windows Vista might be saved as a file with  the extension  contact     a A WwW N    For Windows XP    Notes  If you are using the Microsoft standard Bluetooth features and you want to access information about  how to use the Bluetooth function  do the following     1  Press Fn F5 to turn on Bluetooth      Click Start  gt  Control Panel      Click Printers and Other Hardware      Click Bluetooth Devices      Click the Options tab      Click Learn more about Bluetooth Settings    on hr Ww DY    Note  If you are using the ThinkPad Bluetooth with Enhanced Data Rate Software  refer to the following  instructions     Note  Check your connection anytime and make sure that no other Bluetooth enabled device is searching for  the device to which you want to connect  Simultaneous searching is not allowed in the Bluetooth connection     e Problem  You search for a Bluetooth enabled device by clicking View devices in range in My Bluetooth  Places  but you cannot find anything     Solution  Make sure that the device to which you want to connect is enabled for the Bluetooth connection     After
246. ror message 0176 or 0192     4  If the Security Chip is inactive or disabled  Clear Security Chip will not be displayed     5  When you clear the Security chip  be sure to turn your computer off and then turn it on again after you  set the Security chip to Active  Otherwise  the choice of Clear Security Chip is not displayed     To set an item in the Security Chip submenu    e Print these instructions  To set the Security Chip  you must turn your computer off and then on again   e Save all open files  and exit all applications    e Turn your computer off and then turn it on again    e When the logo screen is displayed  press F1  The BIOS Setup Utility window opens    e Using the cursor keys  move to Security  and press Enter  The Security menu opens    e Using the cursor keys  move to Security Chip  and press Enter  The Security Chip submenu opens     e Using the cursor keys  move to an item you want to set  When the item you want is highlighted  press  Enter     e Set the items you want to set   e Press F10 to exit   e Click Yes in the Setup Confirmation window     To set the Security Chip  you have to open the Client Security Solution  See    Client Security Solution     on page 75     Note  If Client Security Solution is not preinstalled in your computer  you can download the latest version  of Client Security Solution from the Lenovo Web site  To download Client Security Solution  go to  www lenovo com support  Then follow the instructions on the screen        Using a fin
247. rovide functions similar to those of a mouse and its buttons     UltraConnect    wireless antennas   The built in antennas for the wireless communication are located at the top left and top right portions of  your computer display    E Integrated camera  some models    Some models have an integrated camera  By using this camera  you can take pictures or hold a video  conference    EZ Built in microphone   The built in microphone captures sound and voice when used with an application program capable of  handling audio    ThinkVantage   button   You can use the ThinkVantage button to interrupt the startup sequence of your computer and start the  Rescue and Recovery   workspace  which runs independently of the Windows   operating system and   is hidden from it    System status indicators   Your computer has a hard disk drive access indicator and a CapsLock indicator    If your computer is shipped with a wireless LAN feature  a wireless WiMAX feature  a wireless WAN feature   and a Bluetooth  it also has a Wireless LAN WAN WiMAX status indicator and a Bluetooth status indicator   Fingerprint reader  some models     For details  refer to the instructions in    Using a fingerprint reader    on page 76     Power status indicators    The power status indicators show whether the computer is in sleep  standby   hibernation  or normal mode  and show the charge level of the battery     Chapter 1  Product Overview 3    Bluetooth antenna  some models     If your computer comes with the Int
248. rsuant to   the Law for Promotion of Effective Utilization of Resources  the collecting and recycling of home used  computers and monitors by the manufacturer was begun on October 1  2003  This service is provided free  of charge for home used computers sold after October 1  2003  For details  visit the Lenovo Web site   at www ibm com jp pc service recycle personal         Copyright Lenovo 2012 197    Disposing of a Lenovo computer components    Some Lenovo computer products sold in Japan may have components that contain heavy metals or other  environmental sensitive substances  To properly dispose of disused components  such as a printed circuit  board or drive  use the methods described above for collecting and recycling a disused computer or monitor     Disposing of disused lithium batteries from Lenovo computers    A button shaped lithium battery is installed on the system board of your Lenovo computer to provide power  to the computer clock while the computer is off or disconnected from the main power source  If you want to  replace it with a new one  contact your place of purchase or ask for a repair service provided by Lenovo  If  you have replaced it by yourself and want to dispose of the disused lithium battery  insulate it with vinyl tape   contact your place of purchase  and follow their instructions  If you use a Lenovo computer at home and  need to dispose of a lithium battery  you must comply with local ordinances and regulations     Disposing a disused battery
249. rvisor password to get access to a computer even if the user of  that computer has set a power on password  The supervisor password overrides the power on password     If both a supervisor password and a power on password are set  you can do the following only if you  have the supervisor password         Changing the boot sequence     Deleting the power on password       Changing or deleting the supervisor password     Enabling or disabling the Wake on LAN   and Flash over LAN features    Enabling or disabling the Internal Network Option ROM feature     Changing date and time     Enabling or disabling the Lock BIOS Setting feature       Enabling or disabling the BIOS password at unattended boot     Specifying the minimum length for power on passwords and hard disk passwords      Changing the setting for the security chip       Enabling or disabling the Boot Device List F12 Option     Enabling or disabling the Flash BIOS Updating by End Users feature      Enabling or disabling the Internal Network device    Chapter 4  Security 73        Enabling or disabling the Internal Wireless device     Enabling or disabling the Internal Bluetooth device       Enabling or disabling the Internal Wireless WAN device    Enabling or disabling the Security mode       Enabling or disabling the Reader priority     Erasing the fingerprint data    Notes     e The system administrator can set the same supervisor password on many ThinkPad Notebooks to make  administration easier     e By enabling the
250. s   Solution  Reestablish a connection with the Bluetooth enabled computer  and try the serial connection  again    e Problem  Bluetooth serial port was disconnected automatically     Solution  When any serial based connection is established  an inactivity timer starts  If no application  opens the port  the connection is ended automatically  This is a normal characteristic of the serial based  connection and is not a defect  If you need the Bluetooth serial port  just reconnect it     e Problem  PIM Synchronization failed with an error message    The Synchronization with xxx  Bluetooth  device name  failed  PIM  Personal Information Manager  Interface failed        Solution  Start a mail application  and set up your e mail account  OR  modify the Bluetooth configuration  so as not to synchronize e mail items  as follows     1  Double click My Bluetooth Places   2  Click Bluetooth  and select Bluetooth Setup Wizard     166 User Guide    3  Select   want to configure the Bluetooth services that this computer will provide to remote  devices   and click Next     4  Select PIM Synchronization  and click Configure   5  Select Do Not Synchronize in the e mail synchronization selection  and click OK   6  Click Finish to close the Bluetooth Service Selection window   e Problem  ThinkPad Bluetooth with Enhanced Data Rate Software does not function   Solution  Do the following   1  Turn on Bluetooth by pressing Fn F5     Click Start  gt  Control Panel      Click the Performance and Mai
251. s computers spread into every corner of life  they process more and more information  The data on your  computer  some of which is sensitive  is stored on a storage device  either a hard disk drive or the solid state  drive  Before you dispose of  sell  or hand over your computer  make sure to delete data stored on it     Handing your computer over to someone else without deleting the loaded software  such as operating  systems and application software  may even violate License Agreements  You are advised to check the  terms and conditions of those Agreements     There are methods that seem to delete the data     e Move the data to the recycle bin  and then choose the Empty recycle bin command     78 User Guide    e Use the Delete command   e Format your hard disk drive or solid state drive  using the software for initializing it     e Using the recovery program  provided by Lenovo  bring the hard disk drive or the solid state drive back  to factory ship state     These operations  however  only change the file allocation of the data  they do not delete the data itself  In  other words  the data retrieval processing is disabled under an operating system such as Windows  The  data is still there  even though it seems to be lost  Thus  it is sometimes possible to read the data by use of  special software for data recovery  There is a risk that people of bad faith may read and misuse the critical  data on hard disk drives or solid state drives for unexpected purposes     To prev
252. s up     Click Manage Settings to open the Mouse properties window     Click the UltraNav tab     Select the check box for Show UltraNav icon on the system tray     Click OK or Apply     0O A WwW DM    Chapter 2  Using your computer 35    6  If your computer is a Windows 7 model  click Show hidden icons in the task bar  The UltraNav icon is  displayed  To add it to the task bar permanently  click Customize and proceed to customize the settings     You can now change the properties of UltraNav by clicking the UltraNav icon on the system tray        Power management    When you need to use your computer away from electrical outlets  you depend on battery power to keep  your computer running  Different computer components consume power at different rates  The more you  use the power intensive components  the faster you consume battery power     Do more  save more and spend more time unplugged with ThinkPad batteries  Mobility has revolutionized  business by allowing you to take your work where ever you go  With ThinkPad batteries  you will be able to  work longer without being tied to an electrical outlet     Checking battery status    The Power Manager Battery Gauge in the task tray displays the percentage of battery power remaining     The rate at which you use battery power will determine how long you can use the battery of your computer  between charges  Because each computer user has different habits and needs  it is difficult to predict how  long a battery charge will last
253. s while the computer power is on  otherwise  you might damage your computer  To avoid  possible damage to attached devices  wait at least five seconds after the computer is shut down to  disconnect external devices     Batteries         Personal computers manufactured by Lenovo contain a coin cell battery to provide power to   the system clock  In addition  many mobile products  such as notebook computers  utilize a  rechargeable battery pack to provide system power when in portable mode  Batteries supplied by  Lenovo for use with your product have been tested for compatibility and should only be replaced  with approved parts     Never attempt to open or service any battery  Do not crush  puncture  or incinerate batteries or  short circuit the metal contacts  Do not expose the battery to water or other liquids  Only recharge  the battery pack strictly according to instructions included in the product documentation     Battery abuse or mishandling can cause the battery to overheat  which can cause gasses or flame  to    vent    from the battery pack or coin cell  If your battery is damaged  or if you notice any  discharge from your battery or the buildup of foreign materials on the battery leads  stop using the  battery and obtain a replacement from the battery manufacturer     Batteries can degrade when they are left unused for long periods of time  For some rechargeable  batteries  particularly Lithium lon batteries   leaving a battery unused in a discharged state could  inc
254. s window    Click OK     e Problem  The screen is unreadable or distorted     Solution         Make sure that the monitor information is correct   Refer to the    Solution    for setting a higher resolution  on the external monitor          Make sure that the appropriate monitor type is selected   Refer to the    Solution    for setting a higher  resolution on the external monitor      Make sure that an appropriate refresh rate is selected by doing the following     For Windows 7     1  Connect the external monitor to the monitor connector  and then connect the monitor to an electrical  outlet     2  Turn on the external monitor and the computer     3  Right click on the desktop  and click Screen resolution     Note  If your computer cannot detect the external monitor  click the Detect button     4  Click the icon for the desired monitor  the Monitor 2 icon is for the external monitor    5  Click Advanced Settings   6  Click the Monitor tab     Chapter 10  Troubleshooting computer problems 173    T     Select the correct screen refresh rate     For Windows Vista     1     Connect the external monitor to the monitor connector  and then connect the monitor to an electrical  outlet     2  Turn on the external monitor and the computer     o    ON DOO Ff      Press Fn F7 to change the display output location to the external monitor     Note  After pressing Fn F7  you will need to wait for a moment before the image appears       Right click on the desktop  and click Personalize    
255. sage appears  and the computer immediately turns off     180 User Guide    Solution  The battery power is getting low  Connect the ac power adapter to the computer and plug it  into an electrical outlet  or replace the battery with a charged one     Problem  The computer display remains blank after you press Fn to return from sleep  standby  mode     Solution  Check whether an external monitor was disconnected or turned off while the computer was  in sleep  standby  mode  If you disconnected or turned off the external monitor  connect it or turn it on  before resuming the computer from the sleep  standby  mode  When resuming the computer from the  sleep  standby  mode without attaching the external monitor or turning it on  and the computer display  remains blank  press Fn F7 to bring up the computer display     Note  If you are using Fn F7 to apply a presentation scheme  you will need to press Fn F7 at least three  times in three seconds to bring up the computer display     Note  If your computer is a Windows 7 model  it does not support the presentation scheme     Problem  The computer does not return from sleep  standby  mode  or the sleep  standby  indicator stays  on and the computer does not work     Solution  If the system does not return from sleep  standby  mode  it may have entered sleep  standby  or  hibernation mode automatically because the battery is depleted  Check the sleep  standby  indicator       If the sleep  standby  indicator is on  your computer is in s
256. scheme  e Fn F7  Apply a presentation scheme directly without starting Presentation Director     To disable this function and use the Fn F7 key combination for switching a display output location  start  Presentation Director  and change the settings     Click Start  gt  All Programs  gt  ThinkVantage  gt  Presentation Director   For information on applying a presentation scheme  refer to    Presentation Director    on page 20     Note  If your computer is a Windows 7 model  it does not support presentation schemes  however the  Fn F7 key combination may still be used to switch display output location     Switching a display output location  e Fn F7  For Windows 7   Switch between the computer display and an external monitor  Windows will show these display options     Computer display only  LCD     Computer display and external monitor  same image     Computer display and external monitor  extended desktop function     External monitor only   Note  To switch between the computer display and an external monitor  the Win P key combination  is also available    For Windows Vista and Windows XP     Switch between the computer display and an external monitor  If an external monitor is attached   computer output is displayed in the following three patterns by turns       External monitor  CRT display     Computer display and external monitor  LCD   CRT display     Computer display    Notes       This function is not supported if different desktop images are displayed on the comput
257. securely and completely plugged into receptacles        viii User Guide    Do not use any power adapter that shows corrosion at the AC input pins or shows signs of  overheating  such as deformed plastic  at the AC input or anywhere on the power adapter     Do not use any power cords where the electrical contacts on either end show signs of corrosion or  overheating or where the power cord appears to have been damaged in any way        Extension cords and related devices   Ensure that extension cords  surge protectors  uninterruptible power supplies  and power strips that you use  are rated to handle the electrical requirements of the product  Never overload these devices  If power strips  are used  the load should not exceed the power strip input rating  Consult an electrician for more information  if you have questions about power loads  power requirements  and input ratings     Plugs and outlets     nanoen    If a receptacle  power outlet  that you intend to use with your computer equipment appears to be  damaged or corroded  do not use the outlet until it is replaced by a qualified electrician     Do not bend or modify the plug  If the plug is damaged  contact the manufacturer to obtain  a replacement     Do not share an electrical outlet with other home or commercial appliances that draw large amounts  of electricity  otherwise  unstable voltage might damage your computer  data  or attached devices     Some products are equipped with a three pronged plug  This plug fits o
258. sk password  For details  refer to the instructions in    Using Passphrase     on page 68     ml    If this icon appears  enter Supervisor password        Copyright Lenovo 2012 67    Click on the items below to find out more about passwords and how to use them to protect your computer      Passwords and sleep  standby  mode    on page 68     Using Passphrase    on page 68     Power on password    on page 70     Hard disk security    on page 75     Supervisor password    on page 73    Passwords and sleep  standby  mode    If you have set passwords and you put your computer into sleep  standby  mode by pressing Fn F4  the  procedure for resuming operation is as follows     e You are not prompted to type the password when resuming operation     e If any hard disk or the solid state drive has a hard disk password  it is unlocked automatically when  you resume operation     Using Passphrase    When the Passphrase function is enabled  you can set a power on password  hard disk passwords  and a  supervisor password  each containing up to 64 characters     Enabling the Passphrase function improves the protection of the hard disk password and thus improves  the security of your computer     The Passphrase function is enabled by default   For more information about using the Passphrase function see the following sections     Tips on using the Passphrase function    If the Passphrase function is enabled on your computer  and you set the hard disk password  and then  remove the hard disk
259. ssing  refer to the  instructions in    Installing Windows XP    on page 133    Intel   Virtualization Technology      Enabled If you select    Enabled     a VMM Virtual Machine  e Disabled Monitor  can utilize the additional hardware  capabilities provided by Intel Virtualization  Technology        Security menu items    Table 5  Security menu items    Funto Testen Te U U U yO    Password Refer to    Security menu    on page 139 and    Using passwords    on page 67     Security Chip    Security Chip Active If you select    Active     Security Chip is functional  If  you select    Inactive     Security Chip is visible  but is  not functional  If you select    Disabled     Security Chip  Disabled is hidden and is not functional     Inactive    Security Reporting Options Enabled Enable or disable the following Security Reporting    Disabled Options   BIOS ROM String  BIOS text string    ESCD  Extended system configuration data  CMOS  CMOS data   NVRAM  Security data stored in the Asset ID  SMBIOS  SMBIOS data    Note  Only if you select    Active    for Security Chip   this item appears     Clear Security Chip Clear the encryption key     Note  Only if you select    Active    for Security Chip   this item appears     BIOS Update Option    Flash BIOS Updating by e Enabled If you select    Enabled     all users can update the   End Users e Disabled Flash BIOS  If you select    Disabled     only the person  who knows supervisor password can update the  Flash BIOS     Memory Protec
260. ssing Fn F7  This allows you to switch between viewing  output on the external display  the computer display  and both displays     Note  If your computer cannot detect the external monitor  right click on the desktop  then select Screen  resolution  Click the Detect button     For Windows Vista     Chapter 2  Using your computer 49      Connect the external monitor to the monitor connector  then connect the monitor to an electrical outlet     Turn on the external monitor       If this is the first time the external monitor has been connected  the New Display Detected dialog box  opens  Select one of the following  and then click OK     Duplicate my desktop on all displays  mirrored   Show different parts of my desktop on each display  extended   Show my desktop on the external monitor only    Note  If your computer cannot detect the external monitor  the New Display Detected dialog box does not  open  For details  refer to the Windows online help     For Windows XP     1    2  3   4      Turn off the computer     Connect the external monitor to the monitor connector  then connect the monitor to an electrical outlet   Turn on the external monitor and the computer       Change the display output location by pressing Fn F7  This allows you to switch between viewing  output on the external display  the computer display  and both displays     Notes     Do not change the display output location while a moving picture is being drawn  for example  while  playing a movie or a game  o
261. stem board replaced  Proof of purchase is  required  and a fee will be charged for parts and service     12  Press F10 to exit  In the Setup Confirmation window  click Yes     The next time you open the BIOS Setup Utility program  you will be prompted to type your password  to proceed     Changing or removing the supervisor password    To change or remove the supervisor password  follow steps 1 through 7 above in Setting a supervisor  password     Note  When you press F1 to enter the BIOS Setup Utility  the system will require the supervisor password   Type the supervisor password and press enter  then the BIOS Setup Utility window opens     74 User Guide    To change the password  do the following   1  In the Enter Current Password field  type the current supervisor password   2  In the Enter New Password field  type the new supervisor password  then retype it to verify     To remove the password  do the following   1  In the Enter Current Password field  type the current supervisor password   2  Leave the Enter New Password field blank  and then press Enter   3  Press Enter again        Hard disk security    Your computer supports an enhanced security solution for the solid state drive or the hard disk drive  To  protect passwords from unauthorized security attacks  several of the latest technologies and algorithms are  integrated into BIOS and hardware design of ThinkPad Notebooks     To maximize security  do the following   1  Set Using Passphrase to Enabled  See    Using
262. sword field   Notes     e lf the Passphrase function is enabled  you can choose your hard disk password  which can consist of  1 to 64 characters in any combination  If the Passphrase function is disabled  you can choose a hard    Chapter 4  Security 71    disk password  which can be from one to twelve alphanumeric characters in any combination  For  details  refer to    Using Passphrase    on page 68     e You can set the minimum length of a hard disk password in the BIOS Setup Utility menu  For details   refer to    Security menu    on page 139     e lf you set a hard disk password of over seven characters  the hard disk drive can be used only with a  computer that can recognize a hard disk password of over seven characters  If you then install the  hard disk drive in a computer that cannot recognize a hard disk password that contains more than  seven characters  you cannot get access to the drive     11  Press Enter once to move to the next line  Retype the password you just entered to verify it  Go to  step 18 to complete the procedure     12  If you select User   Master  a message window opens and prompts you to set up a user hard disk  password first  Click Continue     13  A new hard disk user password window opens  Type your new password in the Enter New Password  field     14  Press Enter once to move to the next line  Retype the password you just entered to verify it   15  A message window opens and prompts you to set the master hard disk password  Click Continue   
263. systems  you can create recovery media  using only discs  so this operation is also called    creating Product Recovery discs        To create recovery media on the Windows 7 operating system  click Start  gt  All Programs  gt  Lenovo  ThinkVantage Tools  gt  Factory Recovery Disks  Then  follow the instructions on the screen     To create Product Recovery discs on the Windows Vista operating system  click Start  gt  All Programs  gt   ThinkVantage  gt  Create Product Recovery Media  Then  follow the instructions on the screen     To create Product Recovery discs on the Windows XP operating system  click Start  gt  All Programs  gt   ThinkVantage  gt  Create Recovery Media  Then  follow the instructions on the screen     Using recovery media    This section provides instructions on how to use recovery media on different operating systems     On the Windows 7 operating system and the Windows Vista operating system  you can use recovery  media to restore the computer to the factory default settings only  You can use recovery media to put the  computer in an operational state after all other methods of recovery have failed     Attention  When you use recovery media to restore the computer to the factory default settings  all the  files currently on the hard disk drive will be deleted and replaced by the factory default settings     To use recovery media on the Windows 7 operating system or the Windows Vista operating system   do the following     1  Depending on the type of your
264. t  Presentation Director has  some predefined presentation schemes  You can apply them to your presentation with no need to set up a  new scheme  To apply a presentation scheme  you can also use the Fn F7 key combination     To open Presentation Director  click Start  gt  All Programs  gt  ThinkVantage  gt  Presentation Director     Note  If your computer is a Windows 7 model  Presentation Director is not supported because the Windows  7 operating system handles the external displays instead     Rescue and Recovery    The Rescue and Recovery program is a one button recovery and restore solution that includes a set of  self recovery tools to help you diagnose computer problems  get help  and recover from system crashes   even if you cannot start the Windows operating system     e For Windows 7  See    Accessing applications in Windows 7    on page 16     e For Windows Vista and Windows XP  Click Start  gt  All Programs  gt  ThinkVantage  gt  Rescue and  Recovery     SimpleTap   The SimpleTap program provides you with a quick way to customize some basic computer settings such as  muting the speakers  adjusting the volume  locking the computer operating system  launching a program   opening a Web page  opening a file  and so on    To start the SimpleTap program in a quick way  do any of the following    e Click the SimpleTap icon on the desktop    e Double tap on the touch pad using two fingers     Note  The SimpleTap program is only available on certain models preinstalled with
265. t  the action     Note  If your computer enters sleep  standby  or hibernation mode when the battery is low  but the alarm  message has not yet appeared  the message will appear when the computer resumes  To resume normal  operation  press OK     Handling the battery    since    Do not attempt to disassemble or modify the battery pack     Attempting to do so can cause an explosion  or liquid leakage from the battery pack     A battery pack other than the one specified by Lenovo  or a disassembled or modified battery  pack is not covered by the warranty     nee    If the rechargeable battery pack is incorrectly replaced  there is danger of an explosion  The battery  pack contains a small amount of harmful substances  To avoid possible injury        Replace only with a battery of the type recommended by Lenovo   Keep the battery pack away from fire    Do not expose it to excessive heat    Do not expose it to water or rain    Do not short circuit it    Store it in a cool dry place    Keep it away from children        The battery pack is a consumable supply     If your battery begins to discharge too quickly  replace the battery pack with a new one of the type  recommended by Lenovo  For more information on replacing the battery pack  contact your Customer  Support Center       ee    Do not drop  crush  puncture  or subject to strong forces  Battery abuse or mishandling can cause  the battery to overheat  which can cause gasses or flame to    vent    from the battery pack or coin
266. t of the Smart card reader     Remove the card from your computer and store it safely for future use     Chapter 2  Using your computer 59    4  Press the Smart card reader to eject it from your computer   5  Store the Smart card and the Smart card reader safely for future use     Note  If you do not remove the card from your computer after you stop the card  the card can no longer be  accessed  To access the card  you must remove it first  then insert it again     60 User Guide       Chapter 3  You and your computer    This chapter provides you information about accessibility and traveling with your computer     This chapter contains the following topics   e    Accessibility and comfort    on page 61  e    Traveling with your computer    on page 64       Accessibility and comfort    Because your computer enables you to work in so many places  it is important that you remain attentive  to good posture  good lighting and proper seating  By keeping these considerations in mind  you can  improve performance and achieve greater comfort     Lenovo is committed to providing the latest information and technology to our customers with disabilities   Refer to our accessibility information which outlines our efforts in this area     Ergonomic information    Working in the virtual office may mean adapting to frequent changes in your environment  Following some  simple rules will make things easier and bring you the maximum benefits of your computer  Keeping in mind  such basics as good 
267. t your computer and preinstalled software  if any  is available in the documentation that  comes with your computer  That documentation includes printed books  online books  README files  and  help files  In addition  information about Lenovo products is available on the World Wide Web     Microsoft Service Packs are the latest software source for Windows product updates  They are available via  Web download  connection charges may apply  or via disc  For more specific information and links  please  go to http   www microsoft com  Lenovo offers Up and Running technical assistance with installation of  or  questions related to  Service Packs for your Lenovo preloaded Microsoft Windows product  For information   please contact the Customer Support Center     Using diagnostic programs    Many computer problems can be solved without outside assistance  If you experience a problem with your  computer  the first place to start is the troubleshooting information of your computer documentation  If you  suspect a software problem  see the documentation  including README files and online help  that comes  with the operating system or application program     ThinkPad Notebooks come with a set of diagnostic programs that you can use to help you identify hardware  problems  See    Diagnosing problems    on page 157 for instructions on using the diagnostic programs     The Troubleshooting information or the diagnostic programs might tell you that you need additional or  updated device driv
268. tal on ThinkPad   DisplayPort     Digital 1 on dock  Digital 2 on dock    Timer Wake with Battery e Enabled  Operation e Disabled    Intel   SpeedStep technology e Enabled   Intel SpeedStep mounted e Disabled  models only     144 User Guide    If you select    Independent     NumLock on your  computer can be disabled independently regardless  of the NumLock state of the external keyboard  If  NumLock on the computer is enabled  NumLock on  the external keyboard will also be enabled     If you select    Synchronized     NumLock on your  computer and NumLock on the external keyboard  are synchronized     If you select    Auto     NumLock is enabled when full  size keyboard is attached     If you select    On     NumLock is always enabled   If you select    Off     NumLock is always disabled     Note  Power On Numlock will be displayed when     Synchronized    is selected at the    ThinkPad  NumLock        Select the display device that is to be active at  boot time  This selection is effective for boot time   password prompt  and BIOS setup        Digital on Thinkpad    is the DisplayPort on your  computer        Digial 1 on dock    and    Digital 2 on dock    are the  DisplayPort or DVI on docking station     If you disable this function  the computer ignores any  scheduled wakeup if the computer is not connected  to an AC power source     If you enable this function  the computer may wake  up while it is being carried  and its hard disk drive  may be damaged  Such damage may 
269. ter     If you receive an error message before the operating system loads  check the following item     e Follow the appropriate corrective actions for Power on self test  Refer to    Error messages and beep  errors    on page 159     If you receive an error message while the operating system is loading the desktop configuration after the  POST is completed  check the following items     1  Visit the Lenovo Support Web site at http   www lenovo com think support and search for the error  message     2  Visit the Microsoft Knowledge Base homepage at http   support microsoft com  and search for the  error message     Sleep  standby  and hibernation problems  e Problem  The computer enters sleep  standby  mode unexpectedly     Solution  If the processor overheats  the computer automatically enter sleep  standby  mode to allow  the computer to cool and to protect the processor and other internal components  Check the settings  for sleep  standby  mode  using Power Manager     e Problem  The computer enters sleep  standby  mode  the sleep standby indicator turns on  immediately  after Power on self test     Solution  Make sure that       The battery is charged       The operating temperature is within the acceptable range  Refer to    Features    on page 13      Specifications    on page 14  and    Operating environment    on page 15     If the battery is charged and the temperature is within range  have the computer serviced     e Problem  The    critical low battery error    mes
270. ter is on  It is not illuminated in sleep  standby  or hibernation mode       Check all power connections  Remove any power strips and surge protectors to connect the ac power  adapter directly to the ac power outlet       Inspect the ac power adapter  Check for any physical damage  and make sure that the power cable is  firmly attached to the adapter brick and the computer     4  Verify the ac power source is working by attaching another device to the outlet       Remove the computer from a ThinkPad Port Replicator Series 3  ThinkPad Mini Dock Series 3 or  ThinkPad Mini Dock Plus Series 3       Remove all devices and then test for system power with minimal devices attached   a  Disconnect the ac power adapter and all cables from the computer      Close the computer display  and turn the computer over    Remove the battery  Refer to    Replacing the battery    on page 89      Remove the memory  SO DIMM   Refer to    Replacing the memory    on page 91     oao oo    Remove the PCI Express Mini Card  Refer to    Replacing the PCI Express Mini Card for wireless  LAN WiMAX connection    on page 110 and    Installing and replacing the PCI Express Mini Card for  wireless WAN connection    on page 111     f  Remove the optical drive  Refer to    Replacing the optical drive    on page 103    g  Remove the hard disk drive and solid state drive  Refer to    Replacing the hard disk drive    on page  93 and    Replacing the solid state drive    on page 97     h  Wait for 30 seconds  and t
271. tes are not part of  the materials for this Lenovo product  and use of those Web sites is at your own risk     Any performance data contained herein was determined in a controlled environment  Therefore  the result  obtained in other operating environments may vary significantly  Some measurements may have been  made on development level systems and there is no guarantee that these measurements will be the same  on generally available systems  Furthermore  some measurements may have been estimated through  extrapolation  Actual results may vary  Users of this document should verify the applicable data for their  specific environment        Copyright Lenovo 2012 201       Trademarks    The following terms are trademarks of Lenovo in the United States  other countries  or both   Access Connections  Active Protection System  Lenovo  Rescue and Recovery  ThinkPad  ThinkVantage  TrackPoint  UltraNav  UltraConnect    AMD  ATI  ATI Catalyst and Catalyst are trademarks or registered trademarks of Advanced Micro Devices  Inc     Wake on LAN is a trademark of the International Business Machines Corporation in the United States   other countries  or both     Intel and Intel SoeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in  the United States and other countries     Bing  Microsoft  Windows  Windows Vista are trademarks or registered trademarks of the Microsoft group of  companies     BlackBerry    RIM    Research In Motion    SureType   and re
272. the AMD   display adapter     1  Right click on the desktop and select AMD Catalyst Control Center from the pop up menu  The    ATI  Catalyst Control Center    window opens    2  Click Graphics  gt  Desktop and Displays  gt  Desktop Management  gt  Creating and Arranging  Desktops  The    Creating and Arranging Desktops    window will open     3  Select Disable LCD  Duplicate or Extend  If you select Disable LCD  the computer output appears  on the DVI monitor only  If you select Duplicate or Extend  the computer output appears both on  the computer display and on the DVI monitor     4  Click Yes to apply the setting     Considerations for attaching a DVI monitor    Connect the DVI monitor to the expansion unit  and turn it on  before you turn on the computer  Otherwise   the system cannot recognize that the monitor is connected  If the option for enabling the DVI monitor in the  Display Properties window does not appear  try closing the window and opening it again  If the option still   does not appear  make sure that the connector of the monitor is attached firmly  and repeat the procedure   for attaching the monitor     Using the DisplayPort connector    Your computer has a DisplayPort connector  the latest digital display interface for connection to various  external devices  such as CRT monitors  projectors  or even HDTV     This compact connector enables a plug and play setup and supports adaptors that can plug into DVI or  VGA port     Setting up a presentation    Note
273. the ThinkPad Mini Dock Plus Series 3 is locked  you  cannot attach or remove your computer    EJ The docking indicator lights when your computer is docked     Ef The eject button releases the computer from the ThinkPad Mini Dock Plus Series 3 when pressed     H The sliding adjuster is a guide used to align the docking connector on your computer as you attach  the ThinkPad Port Replicator Series 3     i The docking connector is where you attach your computer   The system lock key is for locking the eject button   EJ The microphone jack  a jack 1 8 inch  3 5 mm  in diameter  is for connecting an external microphone     EZ The headphone jack  a jack 1 8 inch  3 5 mm  in diameter  is for connecting an external stereo headphone     Chapter 7  Enhancing your computer 121    Rear view    ThinkPad Port Replicator Series 3    HH E 4         The power jack is for connecting the ac power adapter     EI The Ethernet connector is for connecting the ThinkPad Port Replicator Series 3 to an Ethernet LAN   The indicator on the connector is the same as that on the computer     Notes     e You cannot use the Token Ring cable for this connector   e You can use this connector for a 10BASE T 100BASE TX 1000BASE T Ethernet     Note  If you attach your computer to the ThinkPad Port Replicator Series 3 and use an Ethernet connector   use the Ethernet connector on the ThinkPad Port Replicator Series 3  not the one on the computer     EI The Universal Serial Bus connectors are for connecting USB 1 1 an
274. thorized  The system will  continue to boot  but may not charge unauthorized batteries  Attention  Lenovo has no responsibility for       Copyright Lenovo 2012 89    the performance or safety of unauthorized batteries  and provides no warranties for failures or damage  arising out of their use     Read the following prerequisites before you replace the battery     Prerequisites for the procedure       nanoen    If the rechargeable battery pack is incorrectly replaced  there is danger of an explosion  The battery  pack contains a small amount of harmful substances  To avoid possible injury     Replace only with a battery of the type recommended by Lenovo   Keep the battery pack away from fire    Do not expose it to excessive heat    Do not expose it to water or rain    Do not short circuit it     Do not drop  crush  puncture  or subject to strong forces  Battery abuse or mishandling can  cause the battery to overheat  which can cause gasses or flame to    vent    from the battery  pack or coin cell        Replacing the battery  To replace the battery  do the following   1  Turn off the computer   2  Close the computer display   3  Disconnect the ac power adapter and all cables from the computer   4  Hold the battery release latch to the unlock position f and remove the battery in the direction of J       gt        90 User Guide    5  Insert a fully charged battery until it clicks into place  J as shown in the drawing  and then slide the  battery latch to the locked position Ej
275. tion       146 User Guide    Table 5  Security menu items  continued     Execution Prevention    Enabled  Disabled    Some computer viruses and worms cause memory  buffers to overflow by running code where only data  is allowed  If the Data Execution Prevention feature  can be used with your operating system  then by  selecting    Enabled    you can protect your computer  against attacks by such viruses and worms  If after  choosing    Enabled    you find that an application  program does not run correctly  select    Disabled     and reset the setting     VO Port Access    Ethernet LAN    Fingerprint Reader    Enabled  Disabled    Enabled  Disabled  Enabled  Disabled  Enabled  Disabled  Enabled  Disabled  Enabled  Disabled  Enabled  Disabled  Enabled  Disabled  Enabled  Disabled  Enabled  Disabled  Enabled  Disabled  Enabled  Disabled  Enabled  Disabled    If you select    Enabled     you can use the Ethernet  LAN device     Note  If your computer supports Intel AMT and Intel  AMT s function is enabled  you cannot change the  Ethernet LAN setting to    Disable         If you select    Enabled     you can use the Wireless  LAN device     If you select    Enabled     you can use the WiMAX  device     If you select    Enabled     you can use the Wireless  WAN device     If you select    Enabled     you can use the Bluetooth  device     If you select    Enabled     you can use the USB port   If you select    Enabled     you can use the ExpressCard  Slot     If you select    Enabl
276. to memory  A Setup Notice window is displayed   Note  You might want to note your power on password in a safe place  Otherwise  if you forget it  you    have to take your computer to a Lenovo reseller or a marketing representative to have the password  canceled     11  Press F10 to exit   12  Select Yes in the Setup Confirmation window     70 User Guide    Changing or removing the power on password  To change or remove the power on password  follow the steps 1 through 7 above in    Setting a power on  password    on page 70     Note  When you press F1 to enter the BIOS Setup Utility  the system will require the power on password   Type your power on password and press enter  then the BIOS Setup Utility window opens     To change the power on password  do the following   1  In the Enter Current Password field  type the current power on password   2  When the Enter New Password field opens  type a new password in the field and then retype it to verify     To remove the power on password  do as follows   1  In the Enter Current Password field  type the current power on password   2  When the Enter New Password field opens  leave it blank and press Enter twice     Hard disk passwords  Two types of hard disk passwords help protect the information stored on the hard disk     e User hard disk password  e Master hard disk password  which requires a user hard disk password    If a user hard disk password has been set  but no master hard disk password has been  the user must enter  the
277. tor  Up to 2048 by 1536  e Brightness control  e Integrated camera  on some models     Chapter 1  Product Overview 13    Keyboard   e 84 key  85 key  or 89 key   e UltraNav  TrackPoint and touch pad   e Fn key function   e ThinkVantage button   e Volume control buttons   e Speaker mute button   e Microphone mute button    Interface   e External monitor connector   e DisplayPort connector   e Combo audio jack   e 2 Universal Serial Bus  USB  connectors   e 1 eSATA Universal Serial Bus  USB  connector  e 1 Always On USB connector   e Ethernet connector   e Docking connector  on some models     Card slot  e 54 mm wide ExpressCard slot  e Media card reader    Optical drive  e MultiBurner Drive  DVD ROM Drive    Wireless features   e Integrated wireless LAN   e Integrated Bluetooth  on some models    e Integrated wireless WAN  on some models   e Integrated WiMAX  on some models     Security features    e Fingerprint reader  on some models        Specifications  Size  e 14 0 inch  355 mm  model    Width  344 mm  13 5 inch     Depth  233 mm  9 2 inch       Height  32 0 to 36 0 mm  1 26 inch to 1 41 inch   e 15 6 inch  396 mm  model    14 User Guide      Width  380 mm  15 inch     Depth  247 mm  9 7 inch     Height  32 0 to 36 0 mm  1 26 inch to 1 41 inch     Heat output  e 65 W  222 Btu hr  maximum or 90 W  307 Btu hr  maximum  depending on the model     Power source  ac power adapter   e Sine wave input at 50 to 60 Hz  e Input rating of the ac power adapter  100 to 240 V AC  50 to 
278. tory Notice in the displayed search results        Export classification notice    This product is subject to the United States Export Administration Regulations  EAR  and has an Export  Classification Control Number  ECCN  of 4A994 b  It can be re exported except to any of the embargoed  countries in the EAR E1 country list        Electronic emission notices    The following information refers to the ThinkPad L420 and L520  machine type 5015  5016  5017  5019  7826   7827  7829  7853  7854  7856  7859  and 7860     Federal Communications Commission Declaration of Conformity    This equipment has been tested and found to comply with the limits for a Class B digital device  pursuant  to Part 15 of the FCC Rules  These limits are designed to provide reasonable protection against harmful  interference in a residential installation  This equipment generates  uses  and can radiate radio frequency  energy and  if not installed and used in accordance with the instructions  may cause harmful interference  to radio communications  However  there is no guarantee that interference will not occur in a particular  installation  If this equipment does cause harmful interference to radio or television reception  which can be  determined by turning the equipment off and on  the user is encouraged to try to correct the interference by  one or more of the following measures    e Reorient or relocate the receiving antenna    e Increase the separation between the equipment and receiver    e Conn
279. ue to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety  standards and recommendations  Lenovo believes they are safe for use by consumers  These standards and  recommendations reflect the consensus of the scientific community and result from deliberations of panels  and committees of scientists who continually review and interpret the extensive research literature     In some situation or environment  the use of integrated wireless cards may be restricted by the proprietor  of the building or responsible representatives of the organization  These situations and areas may for  example include     e Using the integrated wireless cards on board of airplanes  in hospitals or near petrol stations  blasting  areas  with electro explosive devices   medical implants or body worn electronic medical devices  e g   pace makers     e In any other environment where the risk of interference to other devices or services is perceived or  identified as harmful     If you are uncertain of the policy that applies on the use of wireless devices in a specific organization  e g    airport or hospital   you are encouraged to ask for authorization to use Wireless LAN PCI Express Mini Card   Wireless WAN PCI Express Mini Card or Bluetooth device prior to turning on the computer    Location of the UltraConnect wireless antennas    ThinkPad models feature an integrated diversity antenna system built into the display for optimal reception   enabling w
280. updating the driver  click Close     172 User Guide    16   17     Set Resolution and Colors in the Display Settings window   Click OK     For Windows XP     1     Connect the external monitor to the monitor connector  and then connect the monitor to an  electrical outlet     2  Turn on the external monitor and the computer     wo    NO f    8    9   10   11   12   13   14   15   16   17   18   19       Press Fn F7 to change the display output location to the external monitor     Note  After pressing Fn F7  you will need to wait for a moment before the image appears       Right click on the desktop  and click Properties to open the Display Properties window      Click the Settings tab      Click Advanced      Click the Monitor tab  Check the monitor information window to make sure that the monitor type    is correct  If it is  click OK to close the window  otherwise do as follows    If more than one monitor type is displayed  select Default Monitor    Click Properties    Click the Driver tab    Click Update Driver  The Hardware Update Wizard appears    Click No  not this time  and then click Next    Select Install from a list or specific location  Advanced   and then click Next   Select Don t search  I will choose the driver to install  and then click Next   Clear the Show compatible hardware check box    Select Manufacturers and Models for your monitor    After updating the driver  click OK to close the Properties window    Set Colors and Screen area in the Display Propertie
281. ure to the cover of the drive   e Do not touch the connector     The drive is very sensitive  Incorrect handling can cause damage and permanent loss of data     Before removing the solid state drive  make a backup copy of all the information on it  and then turn the  computer off     Never remove the drive while the system is operating  in sleep  standby  mode  or in hibernation mode     Chapter 6  Replacing devices 97    Replacing the solid state drive  To replace the solid state drive  do the following   1  Turn off the computer  then disconnect the ac power adapter and all cables from the computer   2  Close the computer display  and turn the computer over   3  Remove the battery  See    Replacing the battery    on page 89   4  Loosen the screws  and then remove the cover        Attention  Do not touch any exposed parts other than those referred to in this procedure  Unnecessary  contacts with the electric and electronic components might cause your computer to malfunction     5  Pull the solid state drive to the right        6  Remove the solid state drive by lifting its left side        98 User Guide    7  Turn the solid state drive over and remove the four screws that secure the bracket     8  Lift the drive out of the bracket        9  Place the new drive into the bracket as shown in the drawing        Chapter 6  Replacing devices 99    10  Reinstall the screws to secure the bracket     FA    11  Turn the solid state drive over again and place the solid state drive from
282. ver  for Windows XP Vista x86 x64  To download it  go to Lenovo Web site at   http   www  lenovo com support site  wss document do sitestyle lenovo amp lndocid tpad matrix    To install the driver  do as follows     Chapter 8  Advanced configuration 135    In    Click Start  gt  All Programs  gt  Accessories  gt  Command Prompt  The DOS prompt window appears     Type setup exe at the DOS prompt  The Welcome to the Device Driver Installation Wizard for the Realtek  Media Driver opens     Click Next  If the device driver is already installed  click No  Otherwise  follow the instructions on the  screen     stalling ThinkPad Monitor File for Windows 2000 XP Vista 7    ThinkPad Monitor File for Windows 2000 XP Vista 7 is usually in the default directory  C  SWTOOLS DRIVERS MONITOR     Note  If you cannot find this directory on your hard disk drive or solid state drive  download the ThinkPad  Monitor File for Windows 2000 XP Vista 7 from the ThinkPad Web site at     htt    p   www lenovo com support site wss document do sitestyle lenovo amp lndocid tpad matrix    Note  Before you install this file  make sure that the correct video driver has been installed     For Windows 7         oO AON DOA FW PY    10   11   12   13   14   15   16   17       Right click on the desktop  and click Personalize     Click Display at the left      Click Change display settings      Click Advanced Settings      Click the Monitor tab      Click Properties      Click the Driver tab      Click Update Driv
283. vices 109    7  Reinstall the battery and turn the computer over again  Then reconnect the ac power adapter and  the cables        Replacing the PCI Express Mini Card for wireless LAN WiMAX  connection    Before you start  print these instructions     Your computer has a PCI Express Mini Card slot for connection to a wireless LAN WiMAX  To replace the PCI  Express Mini Card with a new one  read the following prerequisites first     Prerequisites for the procedure       Dancer    During electrical storms  do not connect the cable to or disconnect it from the telephone outlet  on the wall      bancer    Electric current from power  telephone  and communication cables is hazardous  To avoid shock       hazard  disconnect the cables before opening the cover of this slot     Note  Before you start installing a PCI Express Mini Card  touch a metal table or a grounded metal object   This action reduces any static electricity from your body  The static electricity could damage the card     Replacing the card  To replace the card  do as follows     1  Turn off the computer  then disconnect the ac power adapter and all cables from the computer  Wait for  a few minutes  till the inside of the computer cools  before you start the following procedures       Close the computer display  and turn the computer over      Remove the battery  See    Replacing the battery    on page 89      Remove the optical drive  See    Replacing the optical drive    on page 103     Remove the palm rest  See  
284. wer adapter is connected to the computer and the battery is  installed  You need to charge it in any of the following conditions     36 User Guide        When you purchase a new battery       If the battery status indicator starts blinking       If the battery has not been used for a long time   Before you charge the battery  make sure that its temperature is at least 10  C  50  F      Charging the battery    When you check battery status and find that the percentage of power remaining is low or when the power  alarm alerts you that remaining power is low  you need to charge your battery or replace it with a charged  battery     If an ac outlet is convenient  plug the ac power adapter into it  and then insert the jack into the computer   The battery will charge in about three to six hours  This is affected by the battery size and the physical  environment  The battery status indicator will let you know that the battery is charging  and will also notify  you when the battery is fully charged     Note  To increase the life of the battery  the computer does not start recharging the battery if the remaining  power is greater than 95      Maximizing battery life  To maximize the life of the battery  do the following     e Use the battery until the charge is completely depleted or the battery status indicator starts blinking  orange     e Recharge the battery completely before using it  The battery is fully charged if the battery indicator shows  green when the ac power adapter is 
285. y guidelines    Always observe the following precautions to reduce the risk of injury and property damage     For more information  see the Safety and Warranty Guide came with your computer  The latest Safety and  Warranty Guide has been uploaded on the Web site http   www lenovo com support     Service and upgrades    Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or  your documentation  Only use a Service Provider who is approved to repair your particular product     Note  Some computer parts can be upgraded or replaced by the customer  Upgrades typically are    referred to as options  Replacement parts approved for customer installation are referred to as Customer  Replaceable Units  or CRUs  Lenovo provides documentation with instructions when it is appropriate for       Copyright Lenovo 2012 vii    customers to install options or replace CRUs  You must closely follow all instructions when installing or  replacing parts  The Off state of a power indicator does not necessarily mean that voltage levels inside a  product are zero  Before you remove the covers from a product equipped with a power cord  always make  sure that the power is turned off and that the product is unplugged from any power source  For more  information on CRUs  refer to the Replacing devices for this product  If you have any questions or concerns   contact the Customer Support Center     Although there are no moving parts in your computer after th
286. y the protection requirements resulting from a nonrecommended  modification of the product  including the installation of option cards from other manufacturers     This product has been tested and found to comply with the limits for Class B Information Technology   Equipment according to European Standard EN 55022  The limits for Class B equipment were derived  for typical residential environments to provide reasonable protection against interference with licensed  communication devices     CE    German Class B compliance statement    Deutschsprachiger EU Hinweis     Hinweis f  r Ger  te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr  glichkeit   Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG  fr  her 89 336 EWG  zur  Angleichung der Rechtsvorschriften   ber die elektromagnetische Vertr  glichkeit in den EU Mitgliedsstaaten  und h  lt die Grenzwerte der EN 55022 Klasse B ein     Um dieses sicherzustellen  sind die Ger  te wie in den Handb  chern beschrieben zu installieren und zu  betreiben  Des Weiteren d  rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden   Lenovo   bernimmt keine Verantwortung f  r die Einhaltung der Schutzanforderungen  wenn das Produkt  ohne Zustimmung der Lenovo ver  ndert bzw  wenn Erweiterungskomponenten von Fremdherstellern ohne  Empfehlung der Lenovo gesteckt eingebaut werden     Deutschland     Einhaltung des Gesetzes   ber die elektromagnetische Vertr  glichkeit von Betriebsmitteln  Dieses
287. y you about possible technical information and upgrades     Be sure not to modify your computer    e Only an authorized ThinkPad repair technician should disassemble and repair your computer   e Do not modify or tape the latches to keep the display open or closed     Cleaning the cover of your computer    Occasionally clean your computer as follows     1  Prepare a mixture of a gentle kitchen use detergent  one that does not contain abrasive powder or  strong chemicals such as acid or alkaline   Use 5 parts water to 1 part detergent     2  Absorb the diluted detergent into a sponge     154 User Guide    oO ON DOO FB W      Squeeze excess liquid from the sponge      Wipe the cover with the sponge  using a circular motion and taking care not to let any excess liquid drip     Wipe the surface to remove the detergent      Rinse the sponge with clean running water      Wipe the cover with the clean sponge      Wipe the surface again with a dry  soft lint free cloth      Wait for the surface to dry completely and remove any fibers from the cloth     Cleaning your computer keyboard    1   2     Apply some isopropyl rubbing alcohol to a soft  dust free cloth     Wipe each keytop surface with the cloth  Wipe the keys one by one  if you wipe several keys at a time   the cloth may hook onto an adjacent key and possibly damage it  Make sure that no liquid drips onto  or between the keys       Allow to dry     To remove any crumbs or dust from beneath the keys  you can use a camera blower
288. ye EEE Yonetmeligine Uygunluk Beyani   Bu Lenovo   r  n    T C    evre ve Orman Bakanl       n  n    Elektrik ve  Elektronik Esyalarda Bazi Zararl   Maddelerin Kullaniminin  S  n  rland  r  lmas  na Dair Y  netmelik  EEE     direktiflerine uygundur     EEE Y  netmeli  ine Uygundur        Ukraine RoHS    Llum nigTBepa gt KyeMo  LO npoaykyia JleHOBO BignoBigae BUMOrTaM  HOPMAaTUBHNX aKTiB YKPaiHN  AK   OOMEXxKylOTb BMICT HEDEINE4HNX  PeYOBUH       Copyright Lenovo 2012 203       India RoHS  RoHS compliant as per E Waste  Management  amp  Handling  Rules  2011     204 User Guide    ThinkPad     Part Number      1P  P N     
289. you start the following procedures     2  Remove the battery  See    Replacing the battery    on page 89   3  Close the computer display  and turn the computer over   4  Loosen the screw that secures the drive and remove it        5  Press the edge of the drive outwards  using the tip of a thin screwdriver as shown in the drawing  and then pull out the drive        Chapter 6  Replacing devices 103    To install a repaired drive or a new one  do as follows   1  Insert the drive in the bay  and then press it firmly to the connector        2  Reinstall the screw and tighten it        3  Reinstall the battery and turn the computer over again  Then reconnect the ac power adapter and  the cables        Replacing the SIM card    Your computer may require a SIM  Subscriber Identification Module  card to establish a wireless WAN  Wide  Area Network  connections  Depending on the country of delivery  the SIM card may be already installed in  your computer or will be part of the shipping contents that came with your computer     If you find the SIM cards included in the shipping contents  a dummy card is installed in the SIM card  slot  Then proceed to the following instructions     If you find the dummy card in the shipping contents  the SIM card is already installed in the SIM card  slot  and no further installation is needed     Note  The SIM card is identified by the IC chip mounted on one side of the card   Before you start  print these instructions     Replacing the card   To repl
    
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