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Konica Minolta 1390 MF All in One Printer User Manual

1. SB Socket 4558F3C502DA S 6 2 PWB FAX2 NCU Board PagePro 1390 MF only Qo FAX port EXT FAX port LINE O O FAX port EXT EXT LILI FAX port LINE 4558F3C604DA 3 CONFIGURATION MENU The Configuration Menu is used to set various machine functions 3 1 Configuration Menu 1 Page Pro 1380 MF 11 Language 12 Paper Size 1 Common Setup 13 Sleep Mode we S 12 14 Reset OPC 15 Adj ADF image 21 Def Copy Mode 22 Def Density 23 Def Zoom M 2 Copy Setu on ie p 24 Def Collate S 13 25 Def TonerSave 26 Def Bg Remove 31 Configuration 3 Report 32 Menu Map ww S 13 33 Usage Report 2 PagePro 1390 MF 11 Language 12 Paper Size 1 Common Setup 13 Sleep Mode 5 15 14 Reset OPC 15 Button Sound 21 Def Copy Mode 22 Def Density 23 Def Zoom 24 Def Collate 25 Def TonerSave 26 Def Bg Remove 2 Copy Setup is 5 16 31 Configuration Menu 3 Report 32 Menu Map S 17 33 Usage Report 34 Fax Act Rept 35 Phone Book 41 Date Time 42 Fax H
2. Abbreviation Function Signal Format CED Called terminal identification 2100Hz CFR Confirmation to receive X010 0001 CIG Calling subscriber identification 1000 0010 CNG Calling tone 1100Hz for 500ms CRP Command repeat X101 1000 CSI Called subscriber identification 0000 0010 CTC Continue to correct X100 1000 CTR Response for continue to correct X010 0011 DCN Disconnect X101 1111 DCS Digital command signal X100 0001 DIS Digital identification signal 0000 0001 DTC Digital transmit command 1000 0001 EOM End of message X111 0001 EOP End of procedure X111 0100 EOR End of retransmission X111 0011 ERR Response for end of retransmission X011 1000 FCD Facsimile coded data 0110 0000 FCF Facsimile control field FDM File diagnostic message X011 1111 FIF Facsimile information field FTT Failure to train X010 0010 HDLC High level data link control MCF Message confirmation X011 0001 MPS Multipage signal X111 0010 NSC Non standard facilities command 1000 0100 NSF Non standard facilities 0000 0100 NSS Non standard set up X100 0100 PID Procedure interrupt disconnect X011 0110 PIN Procedure interrupt negative X011 0100 PIP Procedure interrupt positive X011 0101 PPR Partial page request X011 1101 PPS Partial page signal X111 1101 PRI EOM Procedure interrupt EOM X111 1001 PRI EOP Procedure interrupt EOP X111 1100 PRI MPS Procedure interrupt MPS X11
3. T 28 6 Image reading system Blank streaks or bands T 29 7 Image reading system Uneven image T 30 8 Printer system Blank or black prints T 31 9 Printer system Blank spots T 32 10 Printer system Smears on back T 32 11 Printer system Low image density T 33 12 Printer system Foggy background T 34 13 Printer system Blank streaks or bands T 34 14 Printer system Black streaks or bands T 35 15 Printer system Offset image sse T 35 16 Printer system Uneven image T 36 7 FAX ERROR PagePro 1390 MF only essen T 37 7 1 Outline 22 a cnt ve el in ava ater oa e OE Tei T 37 7 2 T ypes of EOT 25 ederet P Rt Hee etat T 37 1 STOP ene dues T 37 2 RX T1 Time T 37 3 Local mechanical error resource error T 38 4 Bial fail re me ree it rrt PER ETE Re e T 38 b TX Comims Error cca EORR Ge doeet T 38 AX CommisErron 2 eom ERA T 38 7 Compatibility Error T 38
4. Q 9 Fe S 5 SAFETY AND IMPORTANT WARNING ITEMS Wiring WARNING Never use multi plug adapters to plug multiple power cords in the same outlet If used the risk of fire exists When an extension cord is required use a specified one Current that can flow in the extension cord is limited so using a too long extension cord may result in fire Do not use an extension cable reel with the cable taken up Fire may result 2 Installation Requirements Prohibited Installation Places WARNING Do not place the product near flammable materials or vola tile materials that may catch fire A risk of fire exists Nos Do not place the product in a place exposed to water such as rain Q A risk of fire and electric shock exists When not Using the Product for a long time NWARNING When the product is not used over an extended period of time holidays etc switch it off and unplug the power cord Dust collected around the power plug and outlet may cause fire S 6 SAFETY AND IMPORTANT WARNING ITEMS Ventilation CAUTION The product generates ozone gas during operation but it will not be harmful to the human body If a bad smell of ozone is present in the following cases ventilate the room a When the product is used in a poorly ventilated room b When taking a lot of copies c When
5. Did not receive any Line failure Retry TX xxxx60 Retry Out response from other side after three retries of PPS Q command Did not receive PPS Failure in e Check the status Command from other side remote machine ofthe remote xxxx61 T2 Time Out within 6 seconds after Line failure machine sending PIX ECM signal Retry TX at receiving T41 Status Description Cause Action DCN received Received Disconnect command DCN from other side at Phase D Failure in machine of TX side Check the status of the machine of TX side Too many CRP Received Command Repeat CRP from other side more than 3 times after sending PPS Q Command Line failure Retry TX Too many PPR Received Failure to Train FTT from other side even with the minimum speed of 2400 bps Line failure Retry TX RNR time Out Other side was not in RX mode within 60 seconds in Flow Control Failure in remote machine Check the status of the remote machine 66 RTN PIN Received Received Negative response from other side for Q Command Line failure Retry TX Comm Error at Phase E XXXX70 Time Out Did not receive DCN within 6 seconds at Phase E 42 Failure in remote machine Line failure Check the status of the remote machine Retry TX 1380 PagePro 1390 MF Au
6. 5 15 2 Setup nck en e atte eet 5 16 3 Repor ner e ee a S 17 A irns sananen eean a eee ent Pater S 17 5 Phong Book reete RE S 21 6 Special ette eee S 21 4 Fax Report PagePro 1390 MF only 5 23 4 1 Activity Log Report 5 23 452 Phone Book nein perti PEU nit e TO EHE 5 24 4 3 Tx Report 8 25 1 Transmit Report 5 25 2 Multi TX Report we 8 26 4 4 LOSE Job o cope ci neo DRE EN Dose ead S 27 4 5 Protocol Report nennen nnne nennen nnne S 28 4 6 Memory JOD List Jona 5 29 5 Fax Protocols PagePro 1390 MF only 5 30 5 1 G3 G3 Error Correction Mode eee S 30 5 2 IMS COMMOL ee titer odi te stems m ree d SM e caes cue 5 31 1 Procedure of G3 mode communication 5 31 5 3 Definition of Abbreviation Terms 5 32 1 Definition of Abbreviation 5 32 2 Definition of 5 33 TROUBLESHOOTING 1 1 1
7. TX Job T0019 deleted _ xr _ Dial failure Xxxx15 No Dial Tone Redial All Failed 16 Number Busy Comm Error at Phase B Did not receive any Automatic Automatic response from other side transmission transmission within the time set by 1 The fax num 1 Check the fax Connect Time of ber is wrong number 415 Fax Maintenance in 2 Response 2 Extension of TX T1 ee Xxxx31 Automatic transmission delay in recep Connect Time Time Out Did not receive tion side Manual transmis response from other side Manual trans Sion within 35 seconds in Man mission Check the status ual transmission Failure in of the remote remote machine machine V8 negotia V 8 negotiation has failed e Line failure Retry TX 2 won Fail Comm Error at Phase B Did not receive any Failure in Checkthe status 0x40 Retry Out response from other side remote machine ofthe remote after three retries of DCS e Line failure machine TCF Retry TX T 40 Code Status Description Cause Action Received Failure to Train Failure in Check the status TT Too many FTT from other side remote machine ofthe remote FTT even with the minimum Line failure machine speed of 2400 bps Retry TX Received Command Failure in e Check the status Repeat CRP from other rem
8. 2 3 4 4136D010AB Disconnect the connector Remove two screws Remove the Main Motor 2 Removing the Tray 1 Paper Empty Sensor PE1 1 Remove the Imaging Cartridge NOTE The Imaging Cartridge is the Drum Cartridge to which the Toner Cartridge is mounted 2 Remove the Front Door 3 Remove the Left and Right Covers te 0 2 4558FS2507DA 4136D013AA Disconnect one connector from the Mechanical Control Board Unhook two tabs disconnect one connector and remove the Paper Take Up Upper Guide Assy Unhook two tabs and remove the tray D 23 7 Disconnect one connector and remove the Tray 1 Paper Empty Sensor 4136D014AA 3 Removing the Paper Take Up Solenoid SL1 1 Remove the Left Cover we D 2 2 Disconnect one connector of the Paper Take Up Solenoid 4558FS2505DA 3 Remove one screw d 4 Remove the Paper Take Up Solenoid 4558FS2506DA Precautions for Installation of the Paper Take Up Solenoid 1 Mount the Paper Take Up Solenoid and tighten one screw 2 Turn the gear in the direction of the arrow shown below so that the flapper of the Paper Take Up Solenoid catches the stopper of the gear Stopper Gear 4980D067AA D 24 4 Removing the Paper Take Up Clutch Gear 1 Remove the IR Unit D 18 2 Remove the Fusing Unit wx E 8 3 Remove the Power Supply Unit
9. 5 Disconnect the connector from the Power Supply Unit 2 4558F2C524DA 6 Remove six screws disconnect three connectors A and remove the Power Supply Unit Assy N 7 Remove four screws and the Power Supply Unit 1 4558F2C503DA D 14 9 Removing the High Voltage Unit HV1 1 Remove the Power Supply Unit Assy we 0 14 4558F2C504DA 2 Remove the screw and the High Voltage Unit 10 Removing the Controller Image Control Board PWB I 1 Remove the IR Unit te D 18 4558F2C010DB 4558F2C011DA 2 Remove four screws and the Controller Image Control Board Cover 3 Disconnect three flat cables from the Controller Image Control Board NOTE Use the utmost care not to snap off the flat cable 4 Remove two screws and the Flat Cable Guide D 15 1380 5 Disconnect all connectors from the Controller Image Control Board 4558F2C012DA 6 Remove three screws and the Controller Image Control Board NOTE When the Controller Image Control Board is replaced upgrade the Firmware to the latest ver sion oA asser2coiapA 7 D 30 D 16 11 Removing the Socket Board PWB S 1 Remove the IR Unit te D 18 4558F2C014DA 4558F2C015DA 4558F2C016DA 2 Remove four screws and the Socket Board Cover 3 Disconne
10. Troubleshooting Procedure Check Result 4011T020AA Action Is the Image Transfer Roller dented YES scratched or dirty Replace the Image Transfer Roller Is PC Drum scratched or dirty YES Replace the Drum Cartridge Is the Fusing Roller scratched or dirty YES Replace the Fusing Unit Fusing Roller Is the PH window dirty YES Clean it Is the problem eliminated after checks have NO been made through step 4 T 34 Replace the Controller Image Control Board PWB I 14 Printer system Black streaks or bands Typical Faulty Images 4011T017AA 4011T023AA Troubleshooting Procedure Check Result Action Is the media path dirty with toner YES Clean it Is the PC Drum scratched or dirty YES Replace the Drum Cartridge Is the Fusing Roller scratched or dirty YES Replace the Fusing Unit Fusing Roller Is the problem eliminated after checks have NO Replace the Controller Image been made through step 3 Control Board PWB I 15 Printer system Offset image Typical Faulty Image Previous data Current data 4136T003AA Check Action Is the Fusing Roller faulty Replace the Fusing Unit Fusing Roller Is the Image Transfer Roller faulty Replace the Image Transfer Roller 1 35 51 mm pitch uneven image 16 Printer system Uneven image Typical Faulty Images 51
11. NO Replace the Mechanical Control Board 4025T525AA Result Action Replace the motor TH YES or the Mechanical Are the hookup connector of the motor and print jack Control Board on the Mechanical Control Board connected prop erly Connect the con nector or the print jack properly 4025T527AA 1 2 Overall Control Configuration Understanding the overall control configuration will help you perform the troubleshooting procedures for media misfeeds malfunctions and image problems Document Image Reading Control Panel Feeder IR Drive System PWB O Socket Board 5 Controller Image PWB S Control Board PWB I Interface Board PWB FAX1 Power Supply Unit 2 PU 2 NCU Board PWB FAX2 High Voltage Unit HV1 Power Supply Unit 1 PU 1 Mechanical Control Board PWB A Paper Feed Main Unit Drive PagePro 1390 MF only lt gt Control System Line 4558F4C503DB PAPER MISFEED Initial Check Items 2 2 1 When a media misfeed occurs in the printer first make the following initial checks Check Action Does the media meet product specifications Replace the media Is the paper curled wavy or damp Replace the paper Instruct the user in correct paper stor age Is the media transport path deformed dirty or obstructed with foreign matter Clean the media path and replace
12. Less than 30 W W 497 mm 19 5 inch x D 355 mm 14 inch x H 80 mm 3 25 inch 3 2 kg 7 Ib Same as the main unit Possible problems Originals bound with staples or paper clips Incorrect paper take up damaged originals or drive malfunctions due to jammed paper clips Originals bound with glue Incorrect paper take up or damaged origi nals Folded torn or extremely wrinkled originals Incorrect paper take up or damaged origi nals Curled originals more than 10 mm 0 4 inch from front edge Paper misfeeds due to folded or skewed originals G 1 DIS REASSEMBLY ADJUSTMENT 1 MAINTENANCE SCHEDULE To ensure that the machine produces good printed pages and to extend its service life it is recommended that the maintenance jobs described in this schedule be carried out as instructed Replace After Ref Page in This Manual Take up Roller 200 000 scans D 2 Separator Pad 50 000scans D 4 NOTES The contents of the Maintenance List are subject to change without notice For the part numbers see the Parts Guide Manual and Parts Modification Notices D 1 2 CLEANING REPLACEMENT OF PARTS 1 Cleaning the Take up Roller 1 Open the Auto Document Feeder ADF Cover 2 Using a soft cloth wipe clean the surface of the Take up Roller 4558F2C041DA 2 Replacing the Take up Roller 1 Open the Auto Document Feeder A
13. Action when the sensor is blocked Does the input signal to the Controller Mechanical Control Board go from HIGH to LOW or vice versa NO Replace the sensor Replace the Mechanical Control Board 4025T520AA 4025T521AA 2 Switches Step Check Result Action NO Replace the switch Does the input signal NO to the Mechanical Control 1 Board go from LOW to HIGH when the switch is actu Replace the ated YES Mechanical Control Board 4025T523AB 3 Solenoids Check Result Action Replace the Does the output signal from the Mechanical Control NO Mechanical Control Board go from HIGH to LOW when the solenoid is Board energized Replace the sole noid DC24V ON 4025T522AA 4 Motors Check Result Action Is the LOCK signal of the Mechanical Control Board HIGH when the printer is in the standby state NO Replace the Mechanical Control Board Replace the motor Does the REM signal of the Mechanical Control Board go from HIGH to LOW when the motor is ener gized Replace the motor Replace the Mechanical Control Board Check 4025T526AA Result Action Does the input signal to the Mechanical Control Board go from HIGH to LOW when the motor is ener gized The input signal varies depending on the direction of rotation YES Replace the motor
14. Install the correct Toner Cartridge Action Ref Page 7 Printer Error IC Read Fail lt Troubleshooting Procedure gt Relevant Electrical Parts Controller Image Control Board PWB I Toner Cartridge WIRING DIAGRAM Location Control Signal Electrical Parts Action Ref Page Check the Toner Cartridge contact and correct or clean it as necessary Check the connectors PWB I for proper connection and correct as neces sary Replace the Toner Cartridge Change PWB I 8 Printer Error IC Write Fail lt Troubleshooting Procedure gt Relevant Electrical Parts Controller Image Control Board PWB I Toner Cartridge WIRING DIAGRAM Location Control Signal Electrical Parts Action Ref Page Check the Toner Cartridge contact and correct or clean it as necessary Check the connectors PWB I for proper connection and correct as neces sary Replace the Toner Cartridge Change PWB I 22 6 IMAGE QUALITY PROBLEMS 6 1 Troubleshooting Image Quality Problems This chapter is divided into two parts Initial Checks and Troubleshooting Specific Image Quality Problems e If an image quality problem occurs first go through the Initial Checks and if the cause is still not identified continue to Troubleshooting Specific Image Quality Problems 6 2 Initial Checks Determine if the failure is a
15. KONICA MINOLTA SERVICE MANUAL PagePro 1380 MF 1390 MF 2006 01 KONICA MINOLTA BUSINESS TECHNOLOGIES INC Ver 2 0 SAFETY AND IMPORTANT WARNING ITEMS SAFETY AND IMPORTANT WARNING ITEMS Read carefully the Safety and Important Warning Items described below to understand them before doing service work IMPORTANT NOTICE Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product KONICA MINOLTA BUSINESS TECHNOLOGIES INC hereafter called the KMBT strongly recommends that all servicing be performed only by KMBT trained service technicians Changes may have been made to this product to improve its performance after this Service Manual was printed Accordingly KMBT does not warrant either explicitly or implicitly that the information contained in this Service Manual is complete and accurate The user of this Service Manual must assume all risks of personal injury and or damage to the product while servicing the product for which this Service Manual is intended Therefore this Service Manual must be carefully read before doing service work both in the course of technical training and even after that for performing maintenance and control of the product properly Keep this Service Manual also for future service DESCRIPTION ITEMS FOR DANGER WARNING AND CAUTION In this Service Manual each of three expressions A DANGER A WARN
16. Message Description Fax Memory Low The memory will soon become full No more room In Timer TX when you register the sixth reservation after five reservations that are the numbers of registration upper bounds have already been registered When you newly register the number of Group Dial with 50 num bers have already been registered in one group In Broadcast when you register the 51st with 50 destinations have already been registered No record No recipient is registered Bad fax job ID The number of a job that does not exist in the memory was entered Fax job busy Specified job is being executed now Line is busy When you do the operation that uses the line while communicat ing the fax Number busy The recipient s line is busy No connection The DialTone Det parameter is set to On and a dial tone could not be detected Comm Err Xxxxxx When fax communication failed in Fax mode i For details of troubleshooting procedures see Troubleshoot ing e The recipient s machine is set for manual reception but the reception operation was not performed The recipient may not have a fax machine The recipient s fax machine is not answering 5 5 2 FUNCTIONS OF SWITCHES AND PARTS PWBs 2 1 Circuit Board Locations Fax Board 2 PagePro 1390 MF only PWB I 4558F3C503DB 1 PWB I Controller Image Control Board
17. PWB A Exit Sensor PS3 WIRING DIAGRAM Action Ref Page Control Signal Location ae ene Electrical Parts Initial check items we T 6 2 2 PWB A PJ10A 1 S1 switch check ON H 2 ce T 1 PWB A PJ8A 3 ON Replace PWB A PS3 sensor check 3 MALFUNCTIONS WARNINGS The CPU performs a self diagnosis on the condition of the unit and if a malfunction is detected the warning appears alternately with the error code in the display PRINTER ERROR Service Cal XXX 4558F4C504DA Procedure for cancelling a malfunction display Cancel the malfunction display by turning the machine off and then on again 3 1 List of Malfunctions Malfunc tion Code Malfunction Name Description The LOCK signal is not detected within a predeter mined period of time that begins 1 second after the Polygon Motor has been energized No new LOCK signal is detected for a 1 second period that begins 1 5 seconds after the first LOCK signal Polygon mirror was detected motor error The LOCK signal is not detected for a continuous 0 5 second period in a state in which the Polygon Motor runs stably The LOCK signal remains ON for a continuous 5 sec ond period or more when the Polygon Motor remains deenergized The LOCK signal remains HIGH or LOW continuously for a predetermined period of time while the Cooling Fan Motor remains energized The Drum Charge Monitor Volt
18. working around the printerhead and PC Drum be sure first to turn the printer OFF If the job requires that the printer be left ON take off your watch and ring and wear laser protective goggles A highly reflective tool can be dangerous if it is brought into the laser beam path Use utmost care when handling tools on the user s premises The Print Head is not to be disassembled or adjusted in the field Replace the Unit or Assembly including the Control Board Therefore remove the Laser Diode and do not perform Control Board trimmer adjustment S 19 SAFETY AND IMPORTANT WARNING ITEMS WARNING INDICATIONS ON THE MACHINE Caution labels shown are attached in some areas on in the machine When accessing these areas for maintenance repair or adjustment special care should be taken to avoid burns and electric shock CAUTION BEG 4558P0C503DA CAUTION You may be burned or injured if you touch any area that you are advised not to touch by any caution label Do not remove caution labels If any caution label has come off or become dirty and therefore the caution cannot be read contact our Service Office S 20 INDEX Field Service GENERAL MAINTENANCE ADJUSTMENT CONTROL PANEL SERVICE MODE DESCRIPTIONS TROUBLESHOOTING DIS REASSEMBLY CONTENTS GENERAL T SPEGIFIGA TIONS G 1 1 Main Unit
19. 1 we 0 14 4 Remove the Paper Take Up Upper Guide Assy te D 23 5 Disconnect the connector and remove the Cool ing Fan Motor 4558F2C040DB 6 Disconnect the connector of the Main Motor t D 23 4980D074AA 7 Remove the Tray 1 we D 2 8 Remove the Paper Lifting Plate Assy 9 Remove two springs e 10 Remove four screws and the Upper Cover 2 4558F2C022DA D 25 4136D018AA 11 Remove the Upper Door 12 Disconnect the flat cable and the connector from the Mechanical Control Board NOTE Use the utmost care not to snap off the flat cable 13 Remove four screws 14 Remove the PH Base Plate Assy 15 Disconnect the connector of the Paper Take Up Solenoid 16 Remove two screws 17 Remove the Left Frame 18 Remove the screw 19 Remove the Paper Take Up Solenoid D 26 20 Unhook two tabs and remove the Paper Take Up Clutch Gear 4136D057AA 5 Removing the Torque Limiter 1 Remove the Paper take up Clutch Gear te 0 25 2 Unhook three tabs and take apart the Paper Torque Limiter Take Up Clutch Gear then remove the Torque Coupling Limiter Gear 4136D043AA Precautions for Installation of the Torque Limiter The Coupling Gear has five notches for adjustment of the Take up Roller position When the Torque Limiter is replaced adjust the set position
20. 1 1 Electrical Components Check Procedures T 1 1 4S nlSOIS senec erede Pe RETE E T 1 2 SwitcheS i RE 2 3 Solenolds ete vede edad T 2 4 Motors ss T 3 1 2 Overall Control Configuration T 5 2 PAPER MISFEED 2s T 6 2 1 Initial Check ItGms e coerente n eoe eeiam T 6 2 2 Media Misfeed Displays seen T 7 2 3 Locations of Misfeed Detection Sensors T 7 2 4 Misfeed Detection Timing and Troubleshooting Procedures T 8 1 Paper Take Up Transport Misfeed T 8 2 Fusing Exit Misfeed sssseeenneeee T 9 3 MALFUNCTIONS WARNINGS 22 nennen T 10 3 1 ist of Malfunctions eremo T 10 3 2 Malfunction Detection Timing and Troubleshooting Procedures T 12 1 008 Polygon mirror motor error sesee T 12 2 010 Fuser fan motor error essen T 13 3 020 H V abnormial nemen T 14 4 040 Laser error entente ntis T 14 5 080 Fuser warm up error T 15 6 100 Fuser temperature low wee T216 7 200 Fuser overheat wae T 16 4 MALFUNCTIONS RELATED TO POWER SUPPLY T 17 4 1 Power is not
21. 4558F3C610DA S 28 4 6 The data for faxes queued to be sent at a specified time or waiting to be sent for exam Memory Job List ple with the Auto Redial function are stored in the memory The memory job list can be printed so that the status of stored data can be checked Memory Job List can be printed manually by Mem Manage ur 5 22 Memory Job List include following informations A Job Shows the managing job number 3 digits used by this machine B Date Shows the date that the fax data was stored in the memory C Time Shows the time that the fax data was stored in the memory D Type Shows the type of transmission Send E Identification Shows the recipient name or fax number F Attempts Shows the number of dialing G Page Shows the number of scanned pages Sample of the Memory Job List PagePro 1390MF Memory Job List Attempts 111111111 1 4558F3C611DA S 29 5 Fax Protocols PagePro 1390 MF only 5 1 G3 ECM Error Correction Mode G3 ECM is the error correction system newly recommended by Consultative Committee of International Telephone amp Telegraph of 1988 By G3 ECM documents are divided into blocks called partial page for transmission If any error takes place in any frame one partial page consists of 256 frames on a partial page the receiving party generates the retransmit request with erroneous frame num bers Here is an e
22. 6 Group Dial Special Fax This function can be used to pro gram a single one touch dial key with a maximum of 50 different fax numbers as one group Program ming a one touch dial key with a group of fax numbers is convenient when documents are frequently sent to a set group of multiple recipients n order to program a group dial the fax recipient s num ber must be registered as a one touch dial key or a speed dial No Function Purpose Setting Details Precautions Timer Tx This function is used to send a document at a specified time 1 Load the document into the ADF or place it on the flat bed glass 2 Call the Timer Tx screen and then press the Select key 3 Use the keypad to enter the desired transmission time and then press the Select key 4 Type in the fax number of the recipient 5 Press the Start key The document is scanned and the fax is sent at the speci fied time S 21 Function Purpose Setting Details Precautions This function is used to senda Load the document into the document to multiple recipients in ADF or place it on the flat a single transmission operation bed glass Call the Broadcast screen and then press the Select key Type in the fax number of the recipient A maximum Broadcast of 50 recipients can be specified Press the Select key Repeat steps 3 and 4 until the fax numbers of all desired recipien
23. 7 3 Definition of Error Code wee 39 1 The 6th digit wee 39 2 The 5th digit s 39 3 The 4th Srd digits T 39 4 The 2nd 1st digits ene T 40 GENERAL 1 SPECIFICATIONS 1 Main Unit Type Desktop Original scanning system Scanning in main scanning direction with an 8 line color CCD sensor and scanning in sub scanning direction with unit scanning and sheet feed through system Photo conductor type OPC Organic Photo Conductor Copying system Electrostatic dry powdered image transfer to plain paper with laser Copy resolution 600 dpi x 600 dpi Scan resolution 1200 dpi Media feed in system 2 way system Tray1 and Bypass Tray Exposure system Unit scanning slit exposure Developing system FMT Fine Micro Toning single component developing Drum charging system Rotating brush with pre charge film Image transfer system Roller transfer Media separation system Curvature separation charge neutralizing needle Fusing system Heat roller Max original size Up to Legal size 216 mm x 297 mm 8 5 inch x 11 69 inch Media Source Bypass Tray Plain paper 60 to 90 g m 16 to 24 Ib Recycled paper 60 to 90 g m 16 to 24 Ib Thick stock 91 to 163 g m 24 to 43 Ib Transparencies Label sheets Envelopes d 76 mm to 216 mm Width 3 inch to 8
24. Control Si Location ONTO Sigma Electrical Parts Replace the Thermistor TH1 t D 28 Replace the Fusing Unit re E 8 Replace PWB A te 0 11 Replace the Power Unit PU1 we 0 14 T 15 6 100 Fuser temperature low lt Detection Timing gt Description The temperature detected by the Thermistor remains lower than the set temperature continuously for a predetermined period of time while the fusing temperature control is being provided The set temperatures are as follows 140 during a print mode at 600 dpi 70 during the standby mode Troubleshooting Procedure Relevant Electrical Parts Fusing Unit Mechanical Control Board PWB A Thermistor TH1 Thermostat TS1 Power Unit PU1 WIRING DIAGRAM nOD Control Signal 8 Electrical Parts Replace the Thermistor TH1 Replace the Fusing Unit Replace PWB A Replace the Power Unit PU1 7 200 Fuser overheat lt Detection Timing gt Description The temperature detected by the Thermistor remains higher than 235 C for a predeter mined period of time while the fusing temperature control is being provided lt Troubleshooting Procedure gt Relevant Electrical Parts Fusing Unit Mechanical Control Board PWB A Thermistor TH1 Thermostat TS1 Power Unit PU1 WIRING DIAGRAM oo Control Signal location 8 Electrical Parts Replac
25. Is the Image Transfer Roller dirty or YES Replace the Image Transfer scratched Roller T 32 11 Printer system Low image density lt Typical Faulty Image gt 4011T003AA lt Troubleshooting Procedure gt Check Result Action Is the paper damp YES Replace the paper with paper that was just unwrapped Is there toner left in the Toner Cartridge NO Replace the Toner Cartridge Is the PC Drum faulty life Replace the Drum Cartridge Is the developing bias faulty Replace the High Voltage Unit HV1 Replace the Controller Image Control Board PWB I Is the image transfer faulty T 33 Replace the Image Transfer Roller Replace the High Voltage Unit HV1 Replace the Controller Image Control Board PWB I 12 Printer system Foggy background Typical Faulty Image 4011T004AA Troubleshooting Procedure Check Action Is the PC Drum scratched Replace the Drum Cartridge Is the developing bias contact terminal in good contact with its mating part Clean the contact terminal or check the terminal position Is the PH window dirty Clean it Is the problem eliminated after checks have been made through step 3 13 Printer system Blank streaks or bands Typical Faulty Images Replace the High Voltage Unit HV1 Replace the Controller Image Control Board PWB I 4011T015AA
26. PagePro 13 0 MF Update profile PagePro 13 0 MF Update ok PagePro 13 0 Receiving Data PagePro 13x0 MF Update firmware 4 PagePro 13 0 Update ok 4558F2C527DB NOTE Do not turn the PagePro 1380 MF s or The PagePro 1390 Main Power Switch OFF or ON while the message shown above is displayed D 32 9 Check that the following message appears in the PagePro 1380 MF s or The PagePro 1390 MF s LCD display and the computer screen to indicate that the firmware upgrade procedure is complete Reboot MFP Power off on FWUpdate Check the text on MFP s LCD and reboot MFP 4558F2C528DA 10 Turn the PagePro 1380 MF s or The PagePro 1390 MF s Main Switch OFF and then ON again D 33 CONTROL PANEL SERVICE MODE DESCRIPTIONS 1 CONTROL PANEL DESCRIPTIONS 1 1 Names and Functions of Control Panel Parts 1 PagePro 1380MF 1 2 3 4 5 6 7 8 9 10 Toner Save i Start Stop Reset 18 071 15 14 13 16 12 11 Function 10 Key pad Use to enter the number of copies to be made and any other numeric data Error LED Lights when an error or malfunction occurs Toner LED Flashes when the toner cartridge is empty or the drum needs to be replaced Stays on when the ton
27. Paper Feed Guide Auto Document Feeder ADF Cover 1 Removing the Auto Document Feeder ADF Paper Feed Guide 1 Unhooking the two tabs slide the Auto Document Feeder ADF Input Tray upward and off 4558F2C054DB 2 Open the Auto Document Feeder ADF Cover 3 Remove four screws amp 4558F2C055DB 4 Unhook the two tabs 4558F2C055DA 5 Remove the Paper Feeding Sensor and then 7 remove the Auto Document Feeder ADF Paper M Feed Guide Ser Sap KO 4558F2C063DA D 6 3 2 Removal of Circuit Boards NOTES When removing a circuit board refer to the precautions for handling printed circuit boards and follow the corresponding removal procedures The following removal procedures omit the removal of the applicable component from connectors and circuit board supports When it is necessary to touch ICs and other electrical components on the circuit board be sure to first ground yourself 4558F2C531DA No Symbol Name Removal Procedure 1 PWB AAF AF Control Board ts 0 7 1 Removing the AF Control Board PWB A AF 1 Remove the Auto Document Feeder ADF Paper Feed Guide we 0 5 2 Unplug all connectors connected to the AF Con trol Board 4558F2C057DA D 7 4558F2C060DA e A oa Remove the ground wire Remove the ground wire R
28. counter When the Drum Cartridge is replaced use this function to reset the counter 1 Select 14 Reset OPC and press the Select key Button Sound To set whether to sound the beep sound when a key is pressed S 15 The default setting is ON OFF ON 2 Copy Setup Function Purpose Setting Details Precautions Def Copy Mode To specify the default Copy Mode The default setting is Text Tex Photo Mixed Def Density To specify the default density level The default setting is 4 The setting range is 1 to 7 Def Zoom To specify the default zoom ratio The default setting is Original Original 100 96 Custom 25 to 400 Fit to Page A4 to Letter Letter to A4 Legal to Letter Legal to A4 Def Collate To specify the default collation set ting The default setting is Off OFF ON Def TonerSave To specify the default Toner Save setting The default setting is Off OFF ON Def Bg Remove To specify the default background remove setting for each Copy Mode S 16 The following are the default settings OFF OFF ON ON Text mode Mixed mode 3 Report Function Purpose Setting Details Precautions Configuration Prints a configuration page Use this page to check configura tion of the machine The following items can be checked Pr
29. for the connection to wall outlet appropriate for the prod uct s rated voltage and current and the plug has pin terminal s for grounding and provided with three conductor cable having enough cur rent capacity and the cord set meets regulatory requirements for the area Use of inadequate cord set leads to fire or electric shock Attach power plug which meets the following criteria having configuration intended for the connection to wall outlet appropriate for the product s rated voltage and current and the plug has pin terminal s for grounding and aD meets regulatory requirements for the area Use of inadequate cord set leads to the product connect ing to inadequate power supply voltage current capacity grounding and may result in fire or electric shock Conductors in the power cable must be connected to ter minals of the plug according to the following order Black or Brown L line White or Light Blue N neutral Q Green Yellow PE earth Wrong connection may cancel safeguards within the product and results in fire or electric shock S 3 SAFETY AND IMPORTANT WARNING ITEMS 3 CHECKPOINTS WHEN PERFORMING ON SITE SERVICE KONICA MINOLTA brand products are extensively tested before shipping to ensure that all applicable safety standards are met in order to protect the customer and customer engi neer hereafter called the CE from the risk of injury However in
30. if necessary Are the Paper Separator Fingers dirty deformed or worn Replace the Fusing Unit Is the roller dirty deformed or worn Clean the roller and replace it if neces sary Are Edge Guides at correct position to accommo date the media Slide the Edge Guides up against the edges of the media stack Does the actuator operate correctly when checked Precautions for Clearing a Misfeed Correct or replace the actuator e Reset the misfeed condition by opening and closing the Front Door after the misfeed has been cleared 2 2 Media Misfeed Displays The Error indicator lights up and a message appears in the display when a media mis feed occurs Printer Section Misfeed gt Open front cover Remove the paper Procedure for cancelling the misfeed display 4558F4C501DA 1 Open the appropriate covers remove the misfed media and any remaining media and then close the covers 2 Open and then close the Front Door 2 3 Locations of Misfeed Detection Sensors 4558F4C502DA 1 Exit Sensor PS1 2 Paper Take Up Switch S1 2 4 Misfeed Detection Timing and Troubleshooting Procedures 1 Paper Take Up Transport Misfeed Detection Timing Type Description MP tray Pick up Jam The Paper Take Up Switch does not turn on after the predetermined period Bypass tray Of time has elapsed after media take up began Pic
31. laser s teilylle Al katso s teeseen VARNING Osynlig laserstraining n r denna del r ppnad och sp rren r urkopplad Betrakta ej str ien Norway ADVERSEL Dersom apparatet brukes p annen mate enn spesifisert i denne bruksanvisn ing kan brukeren utsettes f r unsynlig laserstr lning som overskrider grensen for laser klass 1 halvleder laser Maksimal effekt till laserdiode 15 mW b lgelengde 770 800 nm SAFETY AND IMPORTANT WARNING ITEMS 4 2 Laser Safety Label A laser safety label is attached to the inside of the machine as shown below A PagePro 1380 MF fa lt 5 lt LIFABFARY FRETRS coin moo CLASS 38 INVISIBLE LASER RADIA ANATTAEBEA OLET ALTTWNA LUOKAN 3B NAKYMATTOMALLE VUE MA KATSO SATEESEEN VED BNING UNDG 128 WP iol Be o iol 3B MOA 401 ug 2499 AS 899 4558P0C501DA S 15 SAFETY AND IMPORTANT WARNING ITEMS B PagePro 1390 MF 4 CCENC EP S23 RRRV U AEBBRAU MNAYLAUTCRSH CAUTION CLASS 3B INVISIBLE LASER RADIATION WHEN OPEN AVOID IRE TO THE BEAM FOR AVATTAESSA OLET ALTTIINA LUOKAN NAKYMATTOMALLE LASERSATEILYLLE ALA KATSO SATEESEEN VED ABNING UNDGA ORS AA Ol Sox He SIIB aro 4BU BANS FNL 9 4558P0C601DA S 16 SAFETY AND IMPORTANT WARNING ITEMS 4 3 Laser Caution Label A
32. of the Coupling Gear so that the Take up Roller becomes level The procedure is as follow 4136D044AA After replacing the Paper Take Up Clutch Gear Torque Limiter on the shaft rotate the Paper Take Up Clutch Gear by hand the Solenoid Flapper needs to be released 4136D060AA Look at the stop position of the Take Up Roller from the Clutch Gear side D 27 1 When the Roller is leaning in the clockwise direc tion move the coupling Gear in the A direction 4136D046AA 2 When the Roller is leaning in the counter clock wise direction move the coupling Gear in the B direction 4136D045AA 6 Disassembling the Fusing Unit NOTE The Fusing Unit is extremely hot immediately after the Power Switch has been turned OFF Allow a sufficient time to let it cool down before starting the procedure to prevent burn 1 Remove the Fusing Unit xs E 8 Upper Fusing Remove the two screws Roller section 3 Remove the Fusing Unit is divided into the Upper Fusing Roller section and Lower Fusing Roller et section Lower Fusing Y Roller section 4136D021AA 4 Remove two bushings and the Pressure Roller Lower Fusing Roller section 4136D022AA D 28 Upper Fusing S Roller section V 4136D040AA
33. order shown in the illustration 4136D008AC Precautions for Removal Reinstallation of the PH Unit NEVER touch the window on the back of the PH Unit A dirty window can cause image quality problems 4558F2C515DA D 20 2 4 Disassembly of the Image Reading Section 1 Removing the IR Upper Cover Original Glass 1 Remove the Document Cover 2 Remove the Control Panel Assy te 0 12 3 Remove the three screws Remove the Control Panel bottom housing 9 5 Remove the three screws 6 Remove the IR Upper Cover Original Glass 4558F2C026DA 2 Removing the Scanner Unit 1 Remove the IR Upper Cover Original Glass D 21 2 Disconnect two Flat Cables from the Scanner Unit NOTE Use the utmost care not to snap off the flat cable 3 Remove the Sliding Rod 4558F2C027DB D 21 4 Remove the Belt from the Scanner Unit NOTE When installing the Belt route it as shown in the illustration 4558F2C028DB 3 Removing the Timing Belt 1 Remove the Upper Cover Assy Original Glass tw D 21 2 Remove the Scanner Unit te D 21 3 Remove the Timing Belt by unhooking it on both sides 4558F2C039DA D 22 2 5 Disassembly of the Main Drive Section 1 Removing the Main Motor M1 1 Remove the Left Cover we 0 2
34. power plug to grounded wall outlet 5 4 SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING When using the power cord set inlet type that came with this product make sure the connector is securely inserted in the inlet of the product When securing measure is provided secure the cord with the fixture properly If the power cord inlet type is not connected to the prod uct securely a contact problem may lead to increased resistance overheating and risk of fire Check whether the power cord is not stepped on or pinched by a table and so on Overheating may occur there leading to a risk of fire Check whether the power cord is damaged Check whether the sheath is damaged If the power plug cord or sheath is damaged replace with a new power cord with plug and connector on each end specified by KMBT Using the damaged power cord may result in fire or electric shock Do not bundle or tie the power cord Overheating may occur there leading to a risk of fire Check whether dust is collected around the power plug and wall outlet Using the power plug and wall outlet without removing dust may result in fire Do not insert the power plug into the wall outlet with a wet hand The risk of electric shock exists When unplugging the power cord grasp the plug not the cable The cable may be broken leading to a risk of fire and electric shock
35. rte 1 2 GDI Printer E nctioh 1 5 e eoi G 3 3 FAX Function PagePro 1390 MF Only G 3 2 PARIS IDENEFEIGATION 2 1 onere tee E NNT G 4 2 1 PagePro 1380 MF tte G 4 2 2 PagePro 1990 ME tein eek nee eran C gea UNES i G 4 MAINTENANCE 15 MAINTENANCE SCHEDULE ER ger ene rt E 1 1 1 Guidelines for Life Specifications Values by Unit E 1 1 Near Life Specifications Value E 2 2 Life Specifications Value eeeeeneennne E 2 3 Print Stop Value rcm evt etn E 2 2 REPLACEMENT CLEANING OF PARTS eee E 3 1 Cleaning the Paper Take Up Roller E 3 2 Replacing the Paper Take Up Roller E 3 3 Replacing the Image Transfer Roller E 4 3 REPLACEMENT OF CONSUMABLES esee E 5 1 Replacing the Toner Cartridge E 5 2 Replacing the Drum Cartridge ee E 7 3 Replacing the Fusing Unit sseeeeee E 8 DIS REASSEMBLY ADJUSTMENT 1 PRECAUTIONS FOR DISASSEMBLY ADJUSTMENTS D 1 1 1 Parts That Must Not be Touche
36. 1 1010 PWD Password for polling 1000 0011 S 32 Abbreviation Function Signal Format PWD Password for transmission X100 0101 RCP Return to control for partial page 0110 0001 RNR Receive not ready X011 0111 RR Receive ready X111 0110 RTN Retrain negative X011 0010 RTP Retrain positive X011 0011 SEP Selective polling 1000 0101 SUB Sub address X100 0011 TCF Training check Zeros for 1 5s TSI Transmitting subscriber identification X100 0010 2 Definition of Terms Terms Explanation DTMF Dial Tone Multi Frequency ECM Error Correction Mode PBX Private Branch Exchange Phase A Call set up Phase B Pre message procedure for identifying and selecting the required facilities Phase C Message transmission including phasing and synchronization where appropriate Phase D Post message procedure including end of message and confirma tion and multi document procedures Phase E Call release PSTN Public Switched Telephone Network 5 33 TROUBLESHOOTING 1 INTRODUCTION This chapter discusses the items required or used when troubleshooting various printer problems 1 1 Electrical Components Check Procedures The following procedures can be used to check to see if an electrical component is fully operational when a media misfeed or a malfunction occurs in the printer 1 Sensors Check Result
37. 22222222 05 GROUP DIAL 06 ccc 333333333 07 GROUP DIAL SPEED DIAL Fax Number 00 DDD 444444444 01 Tokyo Sales 555555555 02 EEE 666666666 03 Osaka 777777777 04 FFF 888888888 05 GGG 999999999 06 HHH 111111111 12 Nagoya 222222222 PagePro 1390MF Fax Phone Book ONE TOUCH DIAL SPEED DIAL Page 2 GROUP DIAL 4558F3C606DA S 24 4 3 Tx Report TX report is printed automatically after each transmission No manual print User can select whether or not a report is printed after a transmission in Fax Setup ur 5 17 1 Transmit Report Transmit Report includes following information A TIME Shows the time that the transmission report was printed B NAME Shows the name specified in Fax Setup for the machine C FAX Shows the fax number specified in Fax Setup for the machine D Date Time Shows the date and time that the transmission began E Identification Shows the recipient name or fax number Shows the recipient name if one touch dial keys or speed dial numbers were used in the transmission Shows the fax number if the number was entered directly or if one touch dial keys or speed dial numbers with no recipient name registered were used F Duration Shows the length of time of the transmission G Page s Shows the total number of pages transmitted H Mode ECM Resolution Coding Speed Only when Speed display is ON If error happen during negotiation th
38. 4980D068AB Precautions for Installation of the Bushings Make sure that the slits in the bushing are properly aligned with the rib of the Fusing Unit 5 Remove one screw and the Thermistor NOTE When reinstalling the Thermistor route the har ness as shown in the illustration D 29 2 6 Upgrading the Firmware NOTES The PagePro 1380 MF or The PagePro 1390 MF TWAIN driver and printer driver must already be installed on the host computer before firmware can be updated f the PagePro 1380 MF or The PagePro 1390 MF TWAIN driver or printer driver is not installed follow the procedure described below to install the driver e f the drivers are already installed skip to Procedure for Upgrading the Firmware and upgrade the firmware 1 Minimum System Requirements Windows XP or Windows 2000 Windows ME 98SE cannot be Operating System used Host Computer e Pentium Ill 500MHz and above 64 MB RAM 2 Install the TWAIN Driver Software 1 Make sure that the machine is not connected to the host computer 2 Insert the PagePro 1380 MF or The PagePro 1390 MF Utilities amp Documentation CD ROM into the CD ROM DVD drive 3 The CD ROM Installer automatically starts NOTE e f the Installer does not automatically start use Windows Explorer to browse the CD ROM and double click setup exe Follow the instructions on the screen Connect the PagePro 1380 MF or The PagePro 1390 MF to the host co
39. 5 inch 127 mm to 356 mm Length 5 inch to 14 inch G 1 Continuous copy speed 20 copies minute page to page full size Letter Text mode 600 dpi x 300 dpi with ADF Continuous print speed 20 sheets minute at Letter A4 1 scan multiple copies Warm up time 60 seconds at a room temperature of 23 73 4 F and at the rated voltage First copy time 19 seconds or less full size Letter 600 dpi x 300 dpi with ADF Zoom Ratios Full size x1 00 x0 78 Legal to Letter x0 83 Legal to A4 x0 94 A4 to Letter x0 97 Letter to A4 Reduction Variable x0 50 to x4 00 in x0 01 increments Lens 4 elements glass F 7 43 Exposure Lamp Cold Cathode Florescent Lamp Fusing temperature 200 C Power Current Consumption main unit only Voltage Maximum power consumption 110 V 120 127 V 792 864 915 W 220 240 V 990 1080 W Power source 110 V 120V 127 V 220 240 V 50 60 Hz Main Unit Dimensions PagePro 1380 MF Width 492 mm 14 7 inch including Document Depth 465 mm 18 6 inch Cover Height 410 mm 16 2 inch PagePro 1390 MF Width 492 mm 14 7 inch including ADF Depth 465 mm 18 6 inch Height 547 mm 21 5 inch Main Unit Weight 14 2 kg 31 33 Ib 2 GDI Printer Function RAM Shared with copier Interfaces USB Revision 1 1 2 0 Printer Language GDI Fonts Windows Supported Operating Windows SP1 or lat
40. 7AA Insert a new Paper Take Up Roller Reinstall the Imaging Cartridge Close the Front Door Reinstall the Exit Tray E 3 3 Replacing the Image Transfer Roller 1 Lift up the Exit Tray and remove it 2 Open the Front Door 3 Remove the Imaging Cartridge E 5 y v 4136E018AA M 4136E019AB 4136E020AB Press down the levers of the white bushings one on the right end and one on the left end of the Image Transfer Roller and slide the Image Trans fer Roller out of the Image Transfer Roller holder Remove the two bushings one on the right end and one on the left end and the gear from the Image Transfer Roller 6 Install the bushings and the gear in the new Image Transfer Roller NOTES 7 Do not touch or dirty with chemicals or toner the surface of the Image Transfer Roller as indenta tions in and dirt on the surface of the Image Trans fer Roller adversely affect the quality of the printed image When handling the Image Transfer Roller hold onto the shaft and bushings of the roller Do not place a new Image Transfer Roller directly on the floor or other surface Insert the new Image Transfer Roller into the Image Transfer Roller holder and push the levers of the bushings into their original upward posi tions E 4 3 REPLACEMENT OF CONSUMABLES 1 Replacing the Toner Cartridge Removal Procedure 4558F2C50
41. 8 mm pitch uneven image E i E 4136T004AA 75 8 mm pitch uneven image E 4136T005AA Troubleshooting Procedure Check Cause 4136T008AA 94 2 mm pitch uneven image 94 2 mm Fg 4136T006AA Result Action Is the uneven image at a pitch of 51 mm The Image Transfer Roller is scratched or dirty YES Replace the Image Transfer Roller Is the uneven image at a pitch of 51 8 mm The Flexible Sleeve is scratched or dirty Replace the Toner Cartridge Is the uneven image at a pitch of 75 3 mm The Pressure Roller is scratched or dirty Replace the Fusing Unit Is the uneven image at a pitch of 94 2 mm The PC Drum is scratched or dirty Replace the Drum Cartridge The Fusing Roller is scratched or dirty 1 36 Replace the Fusing Unit 7 FAX ERROR 1390 MF only 7 1 Outline When some errors occur as the Fax function is used the kind of the error can be con firmed with Error Code of six digits The Error Code is displayed on the LCD display or in the item of Result of Activity Report or TX Report Comm Err XXXXXX PagePro 1390MF Activity Log Report Page 1 Job Date Time Type Identification Duration Page Result 2 001 10 21 2005 01 37 15 Send 2 00 26 4 002 10 23 2005 01 39 19 Receive 00 37 6 e 003 10 28 2005 09 15 02 Receive 00 05 2 004 11 02 2005 14 52 30 Send 2 00 51 1
42. 8DA 4558F2C509DA Z Il 4136E007AC Installation Procedure 4136E008AA 1 Lift up the Exit Tray and remove it 2 Open the Front Door 3 Remove the Imaging Cartridge 4 Pullthe lever of the Toner Cartridge in the direc tion shown in the illustration and disconnect the Toner Cartridge from the Drum Cartridge NOTE e f the Drum Cartridge is to be placed on a floor or similar place use care to prevent toner from scat tering around 1 Take out a new Toner Cartridge and shake it in the horizontal direction sufficiently to agitate the toner NOTE DO NOT place the Toner Cartridge in an upright position or shake it vigorously otherwise toner will spill E 5 2 Remove the protective cover from the Toner Car tridge 4558F2C512DA 3 Connect the new Toner Cartridge to the Drum Cartridge NOTE Insert the Toner Cartridge along the guide pro vided on the side of the Drum Cartridge making sure that the Toner Cartridge is not tilted when it is inserted 4136E009AC 4 Install the Imaging Cartridge in the printer NOTE Insert the Imaging Cartridge along the guides pro vided on the insides of the printer Ensure that the Imaging Cartridge is inserted straight 5 Close the Front Door 4558F2C508DA 6 Reinstall the Exit Tray E 6 2 Replacing the Drum Cartridge lt Removal Procedure gt 1 Remove th
43. CTION Sanas a RE Eh eet ner E T 1 1 1 Electrical Components Check Procedures T 1 a MEC co E E T 1 EX T 2 2 PAPER MIS EED nue Rhe eee ee ca T 3 2 1 Initial Check Items oo eee eeeeceeeeeeeceseeneeeeeeeeeaeeeaeeeeeeaeeaeseaesaeseetaeeeeeeaeeaeeaes T 3 2 2 Paper Misfeed Displays T 4 2 3 Locations of Misfeed Detection Sensors T 5 2 4 Misfeed Detection Timing and Troubleshooting Procedures T 6 1 Original misteeds 5 5 5 iet eene T 6 INDEX Field Service GENERAL DIS REASSEMBLY ADJUSTMENT TROUBLESHOOTING GENERAL 1 Name Installation method Original type Detectable original sizes Paper capacity Registration Original loading orientation Productivity Original feeding mode Power source Power consumption Dimensions Weight Operating environment Original types SPECIFICATIONS Automatic Document Feeder ADF Inserted at upper rear side of main unit Plain paper 35 to 128 g m 9 to 34 Ib 5 R B5 R A4 R Legal R Letter R Invoice R Custom size width 4 5 inch to 8 5 inch 138 to 216 mm Length 5 5 inch to 14 inch 130 to 356 mm Maximum 50 sheets 80 g m 21 Ib Center Face up 10 sheets minute with plain A4 R or Letter R paper Standard mode DC 24 V DC 5 V supplied by main unit
44. DF Cover 2 Unlock the Take up Roller fixing levers 3 Remove the Take up Roller Assy 4558F2C043DA 4 Insert the new Take up Roller Assy 5 Lock the Take up Roller fixing levers 6 Close the ADF Cover 3 Cleaning the Transport Roller 1 Remove the Auto Document Feeder ADF Paper Feed Guide 0 5 2 Using a soft cloth wipe clean the surface of the Transport Roller 4558F2C044DA 4 Cleaning the Exit Roller 1 Remove the Auto Document Feeder ADF Paper Feed Guide 0 5 2 Using a soft cloth wipe clean the surface of the Exit Roller 4558F2C048DA 5 Cleaning the Separator Pad 1 Open the Auto Document Feeder ADF Cover 2 Using a soft cloth wipe clean the surface of the Separator Pad 4558F2C052DA 6 Replacing of the Separator 1 Open the Auto Document Feeder ADF Cover 2 Pushing inward the tabs at the front and rear remove the Separation Pad 4558F2C053DA 3 Insert the new Separation Pad 4 Close the ADF Cover 3 DISASSEMBLY REASSEMBLY 3 1 Names Removal of External Parts 4558F2C530DA Name Removal Procedure Auto Document Feeder ADF Input Tray Unhooking the two tabs slide the Auto Document Feeder ADF Input Tray upward and off Remove four screws and then remove the Paper Stop Paper Stopper uer Document Exit Tray Auto Document 0 5 Feeder ADF
45. F KONICA MINOLTA 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES INC Printed in Japan DD4558PE2 XXXX Use of this manual should be strictly supervised to avoid disclosure of confidential information
46. Home Sensor lt Detection Timing gt Description When the scanning job is finished the Scanner Unit travels 14 inches back to the home position After the Scanner Unit has moved 14 inches if the Home Sensor can t be pressed a Home Sensor error occurs Troubleshooting Procedure Relevant Electrical Parts Scanner Unit Controller Image Control Board PWB 1 WIRING DIAGRAM Location Control Signal Electrical Parts Ref Page Check the connectors on PWB I for proper connection and correct as neces sary Change Scanner Unit Change PWB I 5 Scanner Error Motor Stall lt Detection Timing gt Description When scanning a job the firmware calculates the distance that the Scanner Unit has travelled If the distance between the home position and the scan stopped position is different than the distance between the scan stopped position and the home position a Motor Stall error occurs lt Troubleshooting Procedure gt Relevant Electrical Parts Scanner Unit Controller Image Control Board PWB 1 WIRING DIAGRAM Location Control Signal Electrical Parts Ref Page Check the connectors on PWB I for proper connection and correct as neces sary Change Scanner Unit Change PWB I 21 6 Printer Error Incorrect Toner lt Troubleshooting Procedure gt WIRING DIAGRAM Location Control Signal Electrical Parts
47. ING and A CAUTION is defined as follows together with a symbol mark to be used in a limited meaning When servicing the product the relevant works disassembling reassembling adjustment repair maintenance etc need to be conducted with utmost care A DANGER Action having a high possibility of suffering death or serious injur A WARNING Action having a possibility of suffering death or serious injury A CAUTION Action having a possibility of suffering a slight wound medium trouble and property damage Symbols used for safety and important warning items are defined as follows Precaution when servicing the A A A product General Electric hazard High temperature precaution Prohibition when servicing the product General Do not touch Do not prohibition with wet hand disassemble when servicing the product General Unplug Ground Earth instruction S 1 SAFETY AND IMPORTANT WARNING ITEMS SAFETY WARNINGS 1 MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES INC KONICA MINOLTA brand products are renowned for their high reliability This reliability is achieved through high quality design and a solid service network Product design is a highly complicated and delicate process where numerous mechanical physical and electrical aspects have to be taken into consideration with the aim of arriving at proper tolerances and safety factors For this rea
48. Turned ON enne T 17 5 Miscellaneous Errors T 18 5 1 List of Miscellaneous Malfunctions een T 18 5 2 Miscellaneous Malfunction Detection Timing and Troubleshooting Proced res sie ener e eon tad T 19 1 Unlock SCANNED connerie oer ee tendere T 19 2 Scanner Error Lamp Error eem T 20 3 Scanner Error AFE R W Error T 20 4 Scanner Error Home Sensor T 21 b Scanner Error Motor Stall T 21 6 Printer Error Incorrect Toner eesee T 22 7 Printer Error IC Read Fail T 22 8 Printer Error IC Write Fail ee T 22 6 IMAGE QUALITY PROBLEMS sese nre T 23 6 1 Troubleshooting Image Quality Problems T 23 6 2 Initial Checks sesssssseneeeneeneenee nennen nennen nennen T 23 6 3 Troubleshooting for Specific Image Quality Problems T 24 1 Image reading system Blank or black prints T 24 2 Image reading system Low image density T 25 3 Image reading system Foggy background or rough image T 26 4 Image reading system Black streaks or bands T 27 5 Image reading system Black spots
49. age HVC MON signal falls outside a predetermined range at any time after the lapse of a predetermined period of time after the Power Switch has been turned ON The Image Transfer Voltage Monitor signal T MON V and Image Transfer Current Monitor sig nal T MON fall outside a corresponding predeter mined range Fuser fan motor error H V abnormal The laser output exceeds the upper limit value Laser error The laser output remains lower than the lower limit value T 10 Malfunc tion Code Malfunction Name Description Fuser warm up error The voltage of the Thermistor remains low for a prede termined period of time after a warm up cycle is started The temperature detected by the Thermistor remains lower than a reference value for a 9 second period of time beginning 5 seconds after the start of the warm up cycle where the temperature detected by the Ther mistor is 80 C or less The temperature detected by the Thermistor does not increase for a 3 second or longer period between the time beginning after the lapse of a predetermined period of time after the Fusing Roller Heater Lamp has been turned ON and ending when the lamp is turned OFF The Fusing Roller Heater Lamp remains ON for a 30 second or longer period of time except during the period during which the Main Motor remains ener gized Fuser temperature low The temperature detected by the Thermistor remains lower t
50. anism for connec tion and correct it as neces sary or replace the Imaging Cartridge Drum Cartridge Toner Cartridge Is the drum charge voltage contact point or PC Drum ground contact point of the Imag ing Cartridge properly connected Check clean or correct the contact point Is the High Voltage Unit HV1 connector connected properly Connect it properly Was the problem eliminated when step 4 was checked T 31 Replace the High Voltage Unit HV1 Replace the Controller Image Control Board PWB I Replace the PH Unit 9 Printer system Blank spots Typical Faulty Image 4011T008AA Troubleshooting Procedure Check Result Action Is the paper damp YES Replace the paper with paper that was just unwrapped Is the PC Drum scratched YES Replace the Drum Cartridge Is there foreign matter in the media path YES Remove the foreign matter Is the Image Transfer Roller dirty or YES Replace the Image Transfer scratched Roller Replace the High Voltage Unit HV1 Replace the Controller Image Control Board PWB I 10 Printer system Smears on back Typical Faulty Image ABCDE ABCDE 4011T009AA Troubleshooting Procedure Check Result Action Is there foreign matter in the media path YES Remove the foreign matter Is the Fusing Roller dirty or scratched YES Replace the Fusing Unit Fusing Roller
51. ation Control Signal Electrical Parts Action Turn OFF the main switch and unlock the scanner Then restart the machine Change Scanner Unit Change PWB I T 19 2 Scanner Error Lamp Error lt Detection Timing gt Description When the gray level value can t reach 10 0 to 255 even after the lapse of a predeter mined period of time after the warmup When the gray level value can t reach 35 0 to 255 even after the lapse of a predeter mined period of time after the warmup Troubleshooting Procedure Relevant Electrical Parts Scanner Unit Controller Image Control Board PWB 1 WIRING DIAGRAM Location Control Signal Electrical Parts Ref Page Check the connectors PWB I for proper connection and correct as neces sary Change Scanner Unit Change PWB I 3 Scanner Error AFE R W Error Detection Timing Description The firmware writes a pattern to all AFE registers and reads the value back If there is any difference between the write read values an AFE R W Error occurs Troubleshooting Procedure Relevant Electrical Parts Controller Image Control Board PWB I WIRING DIAGRAM Location Control Signal Electrical Parts Action Ref Page Check the connectors PWB I for proper connection and correct as neces sary Change PWB I 20 4 Scanner Error
52. ceeds the upper limit value The laser output remains lower than the lower limit value Troubleshooting Procedure Relevant Electrical Parts PH Unit Mechanical Control Board PWB A WIRING DIAGRAM pon Control Signal 9 Electrical Parts Check the cables for connection and correct as necessary Replace the PH Unit Replace PWB A T 14 5 080 Fuser warm up error lt Detection Timing gt Description The voltage of the Thermistor remains low for a predetermined period of time when a warm up cycle is started The temperature detected by the Thermistor remains lower than a reference value for a 9 second period of time for the period of time that begins 5 seconds after the start of the warm up cycle where the temperature detected by the Thermistor is 80 C or less The temperature detected by the Thermistor does not increase for a 3 second or longer period of time beginning after the lapse of a predetermined period of time after the Fus ing Roller Heater Lamp has been turned ON and ending when the lamp is turned OFF The Fusing Roller Heater Lamp remains ON for a 30 second or longer period of time except during the period through which the Main Motor remains energized lt Troubleshooting Procedure gt Relevant Electrical Parts Fusing Unit Mechanical Control Board PWB A Thermistor TH1 Thermostat TS1 Power Unit PU1 WIRING DIAGRAM Action Ref Page
53. ct the flat cables from the Socket Board NOTE Use the utmost care not to snap off the flat cable 4 Remove the screw and the Socket Board Assy D 17 2 3 Removal of Units 1 Removing the IR Unit 1 Remove the Left Cover te 0 2 2 Remove the Right Cover 0 2 3 Remove the Rear Cover ts 0 2 PagePro 1380 MF 4558F2C019DA PagePro 1390 MF CL 4558F2C068DA 4558F2C021DA 4 Disconnect three connectors Page Pro 1380 MF Only 5 Disconnect four connectors Page Pro 1390 MF Only 6 Remove the screw 7 Unhook two tabs and then remove the IR Unit D 18 2 Removing the PH Unit N CAUTION NEVER attempt to replace the PH Unit while power is being supplied to the printer Doing so could lead to exposure to the laser beam resulting in blind ness NEVER attempt to disassemble or adjust the PH Unit Doing so could lead to exposure to the laser beam resulting in blindness 1 Remove the IR Unit 0 18 2 Remove the Exit tray 0 2 3 Remove four screws and the Upper Cover 4 Remove the Upper Door 5 Disconnect the flat cable and the connector from the Mechanical Control Board NOTE Use the utmost care not to snap off the flat cable 4558F2C024DB D 19 6 Remove three screws 7 Remove the PH Unit NOTE When reinstalling the PH Unit tighten the screws in the numerical
54. ctors and flat cables from the Mechanical Control Board NOTE Use the utmost care not to snap off the flat cable 3 Remove four screws and the Mechanical Control Board NOTE When the Mechanical Control Board is replaced upgrade the Firmware to the latest version t 0 30 D 11 5 Removing the Control Panel PWB O 1 Remove the Exit tray we D 2 2 Remove three screws 4558F2C511DA 3 Unhook four tabs on the Control Panel NOTE Remove the Control Panel slowly and carefully as connectors are connected to it 4 Disconnect the connector s from the Control Panel 5 Remove the Control Panel 4558F2CO05DA PagePro 1390 MF 4558F2C069DA D 12 6 Removing the Interface Board PWB FAX1 lt PagePro 1390 MF only gt 1 Remove the Right Cover D 2 2 Disconnect two connectors from the Interface Board 3 Remove three screws and the Interface Board 7 Removing the NCU Board PWB FAX2 PagePro 1390 MF only 1 Remove the Right Cover we D 2 2 Remove the Power Supply Unit 2 ws 0 11 ey 4558F2C073DA 3 Disconnect the connector from the NCU Board 4 Remove two screws three PWB supports and the NCU Board D 13 8 Removing the Power Supply Unit 1 PU1 1 Remove the Fusing Unit E 8 Remove three screws 3 Remove the Power Switch stay 4 Remove the Power Switch Assy
55. d D 1 1 Red Painted Screws sse D 1 2 Variable Resistors on Boards D 1 3 Other Screws not Marked with Red Paint D 1 2 DISASSEMBLY REASSEMBLY eren D 2 2 1 Identification of and Removal Procedures for Exterior Parts D 2 1 1380 ME ninm nien D 2 2 PagePro 1390 MF rtr trente eus D 4 3 Right Covel tein sateen ieee inte D 5 4 Left Cover rh de tiit egens D 6 2 2 Removal of Circuit Boards and Other Electrical Components D 7 1 PagePro 1380 MES ie eir ert rete eet ee n Ronin D 7 2 PagePro T390 MF erint nte D 9 3 Removing the Power Supply Unit 2 PU2 D 11 4 Removing the Mechanical Control Board PWB A D 11 b Removing the Control Panel PWB O D 12 6 Removing the Interface Board PWB FAX1 PagePro 1390 MF only D 13 7 Removing the NCU Board PWB FAX2 PagePro 1390 MF only D 13 8 Removing the Power Supply Unit 1 PU1 D 14 9 Rem
56. daily use any electrical equipment may be subject to parts wear and eventual failure In order to maintain safety and reliability the CE must perform regular safety checks 1 Power Supply Connection to Power Supply WARNING Check that mains voltage is as specified Connection to wrong voltage supply may result in fire or D electric shock Connect power plug directly into wall outlet having same configuration as the plug Use of an adapter leads to the product connecting to inadequate power supply voltage current capacity aD grounding and may result in fire or electric shock If proper wall outlet is not available advice the customer to contact qualified electrician for the installation Plug the power cord into the dedicated wall outlet with a capacity greater than the maximum power consumption Q If excessive current flows in the wall outlet fire may result If two or more power cords can be plugged into the wall outlet the total load must not exceed the rating of the wall outlet aD If excessive current flows in the wall outlet fire may result Make sure the power cord is plugged in the wall outlet securely Contact problems may lead to increased resistance overheating and the risk of fire Check whether the product is grounded properly If current leakage occurs in an ungrounded product you may suffer electric shock while operating the product Connect
57. e Fusing Unit 4980E002AB 5 Remove the Fusing Unit 4980E003AA E 8 Installation Procedure Connect connector A 2 Mount the Fusing Unit in the printer and secure it in position by tightening the two screws 3 Connect connectors B and C NOTE When installing the Fusing Unit route the harness as shown in the illustration making sure that no part of the harness is wedged between the Fusing Unit and printer 4136E017AC NOTE When replacing an individual part of the Fusing Unit due to a defective part or to correct an image problem see Disassembling the Fusing Unit in DIS REASSEMBLY ADJUST MENT te 0 28 E 9 DIS REASSEMBLY ADJUSTMENT 1 PRECAUTIONS FOR DISASSEMBLY ADJUST MENTS 1 1 Parts That Must Not be Touched 1 Red Painted Screws Purpose of the Red Paint Red painted screws show that the assembly or unit secured can be adjusted or set only at the factory and should not be readjusted set or removed in the field If it becomes unavoidably necessary to disassemble any of these assemblies and units disassembly may be done provided that the conditions permitting reassembly are met Note also that when two or more screws are used on the part in question only one repre sentative screw may be marked with red paint 2 Variable Resistors on Boards Do not turn the variable resistors on boards for which no adjus
58. e Imaging Cartridge we E 5 di 4136E011AC Installation Procedure 4136E012AC 4558F2C508DA 2 Pullthe lever of the Toner Cartridge in the direc tion shown in the illustration and disconnect the Drum Cartridge 1 Connect the Toner Cartridge to a new Drum Car tridge NOTE Insert the Toner Cartridge along the guide pro vided on the side of the Drum Cartridge making sure that the Toner Cartridge is not tilted when it is inserted 2 Install the Imaging Cartridge in the printer NOTE Insert the Imaging Cartridge along the guides pro vided on the insides of the printer Ensure that the Imaging Cartridge is inserted straight 3 Close the Front Door NOTE After replacing the Drum Cartridge be sure to reset the OPC counter in the configuration menu 5 12 E 7 3 Replacing the Fusing Unit NOTE e Immediately after turning off the printer the area around the Fusing Unit is extremely hot Therefore in order to reduce the risk of burns wait until the unit has cooled down before performing any operation lt Removal Procedure gt 1 Remove the IR Unit tx 0 18 2 Remove the Exit tray wx 0 2 3 Remove four screws and the Upper Cover 4 Remove two screws unplug three connectors and remove the Fusing Unit NOTE The surfaces around the Fusing Unit are very hot Use the utmost care not to touch any surfaces other than th
59. e the Thermistor TH1 Replace the Fusing Unit Replace PWB A Replace the Power Unit PU1 T 16 4 MALFUNCTIONS RELATED TO POWER SUPPLY 4 1 Power is not Turned ON Relevant Electrical Parts Mechanical Control Board PWB A Power Unit 1 PU1 Controller Image Control Board PWB I Power Unit 2 PU2 Wiring Diagram Chee Location Action Is the power cord plugged Plug the power cord into the into the power outlet power outlet Is the power cord connected Plug the power cord into the properly to the printer printer Is the Power Switch turned Turn ON the Power Switch ON Are the fuses F101 and Replace the Power Unit F102 on the Power Unit PU1 conducting Replace the Controller Image Control Board PWB 1 17 5 Miscellaneous Errors 5 1 List of Miscellaneous Malfunctions Message on the Display Description Unlock scanner When the Home Sensor remains High 5 V even after the lapse of a predetermined period of time after the Scanner Motor is turned ON an unlock scanner error occurs Scanner Error Lamp Error When the gray level value can t reach 10 0 to 255 even after the lapse of a predetermined period of time after the warmup When the gray level value can t reach 35 0 to 255 even after the lapse of a predetermined period of time after the warmup Scanner Error AFE R W Error The firmware writ
60. eader 43 Tone Pulse 44 No of Rings 45 Header 46 Def Res 47 Def Bright 48 Line Monitor 49 Tx Report 410 Redial Count 4 Fax Setup tx S 17 Connect Time Tx Level 411 Redial Int ECM 412 Footer Tx Speed 413 DialTone Det 414 Fax Main Speed Display Codec Disable Protocol Report File Clear Install Location to the next page From the previous page Menu 51 One Touch 5 PhoneBook 52 Speed Dial S 21 53 Group Dial 61 Timer Tx 6 Special E 62 Broadcast Special Fa ees 63 Polling Rx S 21 64 Mem Manage S 10 3 2 Configuration Menu Procedures PagePro 1380 MF lt Entering Procedure gt 1 2 3 Press the Menu key The first message screen appears Press the key or a numeric key 1 to 3 to select from the following menu items 1 Common Setup 2 Copy Setup or 3 Report Press the Select key to select an item when it appears on the LCD display The LCD displays the next menu level Press the key to view the next menu item lt Exiting Procedure gt Press the Cancel key Changing the Settings 1 2 3 Press the key to select the desired function Press the Select key to apply the setting To return to the previous screen press the Cancel key S 11 1 C
61. ear empty condition Page Pro 1380 MF 80 Page Pro 1390 MF 75 same calculation for each Toner Cartridge Toner Cartridge 2 Life Specifications Value Near Life Value Detection The value used for detection of the 100 amount of toner still available for use is Toner Cartridge same calculation for each provided as feedback information for cal Toner Cartridge culating toner consumption thereby detecting a toner empty condition 3 Print Stop Value Print Stop Value Detection The value used for detection of the 120 amount of toner still available for use is Toner Cartridge same calculation for each provided as feedback information for cal Toner Cartridge culating toner consumption thereby detecting a print stop condition E 2 2 REPLACEMENT CLEANING OF PARTS 1 Cleaning the Paper Take Up Roller 1 Lift up the Exit Tray and remove it 2 Open the Front Door 3 Remove the Imaging Cartridge ws E 5 NOTE The Imaging Cartridge consists of the Drum Cartridge to which the Toner Cartridge is mounted 4 Using a soft cloth wipe the surface of the Paper Take Up Roller clean of dirt 4980E006AA 5 Close the Front Door 6 Reinstall the Exit Tray 2 Replacing the Paper Take Up Roller 1 Lift up the Exit Tray and remove it 2 Open the Front Door 3 Remove the Imaging Cartridge E 5 4 Remove the Paper Take Up Roller 4980E00
62. ect key 3 3 Configuration Menu Procedures PagePro 1390 MF lt Entering Procedure gt 1 2 3 Press the Menu key The first message screen appears Press the key or a numeric key 1 to 6 to select from the following menu items 1 Common Setup 2 Copy Setup 3 Report 4 Fax Setup 5 PhoneBook or 6 Special Fax Press the Select key to select an item when it appears on the LCD display The LCD displays the next menu level Press the key to view the next menu item lt Exiting Procedure gt Press the Cancel key Changing the Settings 1 2 3 Press the key to select the desired function Press the Select key to apply the setting To return to the previous screen press the Cancel key S 14 1 Common Setup Function Purpose Setting Details Precautions Language To specify the configuration menu language The default setting is English English German French Italian Spanish Portuguese Czech Polish Hungarian Slovak Russian Paper Size To specify size of media loaded The default setting is USA Canada Letter Europe China Taiwan A4 A4 Letter Legal A5 B5 Sleep Mode To specify the amount of time the machine waits after a copy cycle has been completed before enter ing Sleep Mode The default setting is 15 min 5 min 15 min 30 min ihr 2 hr Reset OPC To reset the Drum Cartridge life
63. emove the ground wire Remove the screw and then remove the AF Con trol Board D 8 3 3 Disassembly 1 Removing the Automatic Document Feeder 1 Disconnect the ADF connector from the main unit 4558F2C518DA 2 Open the Auto Document Feeder ADF 3 Remove the Auto Document Feeder ADF from the main unit 2 Removing the Drive Unit Assy 1 Remove the Auto Document Feeder ADF Paper Feed Guide we D 5 2 Unplug the connector on the AF Control Board and remove the Paper Feeding Sensor Assy 4558F2C064DA 3 Remove the harness from the harness holder 4 Remove two screws and the Drive Unit Assy 4558F2C066DA 3 Removing the Paper Feeding Sensor Assy 1 Remove the Auto Document Feeder ADF Paper Feed Guide we D 5 2 Unhook two tabs and remove the Paper Feeding 7 Sensor bs T 7 ati X Q 4558F2C063DA D 10 3 Unplug the connector on the AF Control Board and remove the Paper Feeding Sensor Assy 4558F2C064DA TROUBLESHOOTING 1 INTRODUCTION This chapter contains the items required or used when troubleshooting various machine problems 1 1 Electrical Components Check Procedures The following procedures can be used to check to see if an electrical component is fully operational when a paper misfeed or other malfunction occurs in the machine 1 Sensors Check Result Acti
64. ents see D 30 2 Install the TWAIN Driver Software seeen D 30 3 Install the Printer Driver eseeen D 30 4 Procedure for Upgrading the Firmware D 31 CONTROL PANEL SERVICE MODE DESCRIPTIONS 1 CONTROL PANEL DESCRIPTIONS eene S 1 1 1 Names and Functions of Control Panel Parts 5 1 1 PagePro 1380ME nnne mee mere S 1 2 PagePro 1390ME erret ret pen nh S 2 1 2 List of Error Status Message see 5 4 2 FUNCTIONS OF SWITCHES AND PARTS ON PWBS S 6 2 1 Circuit Board Locations essen S 6 1 PWB I Controller Image Control Board S 6 2 PWB FAX2 NCU Board PagePro 1390 MF only S 7 3 CONFIGURATION MENU nnna nenne nennen tnnt S 8 3 1 Configuration Menu icc cec tete tete D reet S 8 1 Page Pro 1380 MF isinin nana 5 8 2 PagePro 1390 MF ener treten nen 5 9 3 2 Configuration Menu Procedures PagePro 1380 MF S 11 1 Common Setup c ted S 12 2 Copy Setup rian aaa Bia ihe 5 13 3 5 13 3 3 Configuration Menu Procedures PagePro 1390 MF 5 14 1 Commor Setup
65. er Windows 2000 SP3 or later Systems Windows Me Windows 98 SP1 Windows 98 Second Edition Browser Software Internet Explorer 4 0 or later 3 FAX Function PagePro 1390 MF Only Compatibility ITU Super ECM Error Correction Mode Scanning Resolution STD CD 8 lines mm x FD 3 85 lines mm Fine CD 8 lines mm x FD 7 7 lines mm Super Fine CD 8 lines mm x FD 15 4 lines mm Line PSTN PBX Modem Speed kbps 33 6 31 2 28 8 26 4 24 0 21 6 19 2 16 8 14 4 12 0 9 6 7 2 4 8 2 4 Coding Method MH MR MMR Max Scanning Size ADF 216 mm x 356 mm 8 5 inch x 14 inch Flatbed Glass 216 mm x 297 mm 8 5 inch x 11 69 inch Memory Capacity 3 5 MB Number of Stored Pages 170 pages when receiving ITU T Test Chart No 1 resolution STD A4 size One touch dial 12 numbers 6 keys shift function Speed dial 100 fax numbers Group dial 6 groups 50 stations group Broadcast 50 stations Paper Size 4 Letter Legal A5 B5 Edge Erase 4 mm top bottom left right 2 PARTS IDENTIFICATION 2 1 PagePro 1380 MF 4558T1C501DA 1 Auto Document Feeder ADF Option 3 Document Cover 2 Main Unit PagePro 1380 MF 2 2 PagePro 1390 MF 4558T1C502DA 1 Auto Document Feeder ADF 2 Main Unit PagePro 1390 MF MAINTENANCE 1 MAINTENANCE SCHEDULE To ensure that
66. er has been completely consumed a wrong toner cartridge is used or the drum needs to be replaced Scan key Press to enter the Scan mode Copy key Press to enter the Copy mode key Displays the options available for the selected menu Menu key Press to enter the configuration menu Copy Quality key Selects the document type for the current copy job Collate key Automatically collates multiple copies into sets N in 1 key Reduces original images to fit onto one sheet of media Toner Save key Saves toner by using less toner to print a docu ment Stop Reset key Stops an operation at any time In Standby mode clears the copy options Start key Starts a copy or scan job Reduce Enlarge key e Makes a copy smaller or larger than the original document Function Light Dark key Adjusts the document brightness for the current copy job Copies key Sets the number of copies Each time the key is pressed the count increases by one page Select key Selects the item displayed Cancel key Deletes entered data or exits from the current menu when pressed repeatedly LCD Display Shows the number of copies to be made the zoom ratio and other settings Scan To key 2 PagePro 1390MF 27 1 Speed Dial Redial Search Pause Shift 26 Resolution Bright
67. es a pattern to all AFE registers and reads the val ues back If there is any difference between the write read values an AFE R W Error occurs Scanner Error Home Sensor When the scanning job is finished the Scanner Unit travels 14 inches back to the home position After the Scanner Unit has moved 14 inches if the Home Sensor can t be pressed a Home Sensor error occurs Scanner Error Motor Stall When scanning a job the firmware calculates the distance that the Scanner Unit has travelled If the distance between the home posi tion and the scan stopped position is different than the distance between the scan stopped position and the home position a Motor Stall error occurs Printer Error Incorrect Toner The Toner Cartridge is not a genuine KONICA MINOLTA Toner Car tridge or not the correct type Printer Error IC Read Fail A Toner IC Read Fail has occurred Printer Error IC Write Fail A Toner IC Write Fail occurred T 18 5 2 Miscellaneous Malfunction Detection Timing and Trouble shooting Procedures 1 Unlock scanner lt Detection Timing gt Description When the Home Sensor remains High 5 V even after the lapse of a predetermined period of time after the Scanner Motor is turned ON an unlock scanner error occurs lt Troubleshooting Procedures gt Relevant Electrical Parts Scanner Unit Controller Image Control Board PWB 1 WIRING DIAGRAM Loc
68. g 4558F4C601DA 7 2 Types of Error There is the following types of error 1 STOP STOP is indicated as Cancelled in activity report and not classified as error Error code xxxx01 is assigned 2 RXT1 Time Out RX T1 time out is not classified as error This might be caused by wrong dial from caller This is NOT even listed in activity report and RX operator will not even notice that call came in and there was no fax RX T 37 3 Local mechanical error resource error This error can be recovered by operator ADF JAM for Manual TX ADF Cover Open during manual TX Power off during TX RX Memory Full ADF JAM for memory TX happens before dialing and not logged in activity report RX paper JAM Cover open activate memory RX and not logged in activity report 4 Dial failure Operator should confirm TEL line connection and remote fax number If these are correct these error can be recovered by redial resend No Connection when DT detect is ON Redial Fail 5 TXComm Error This error might be caused by bad TEL line This can be recovered by redial resend If not some setting adjustment in Fax Maintenance might be needed Error code must give enough information which includes modem speed Mode etc 6 Comm Error This error might be caused by bad TEL line It is up to TX operator s action but operator might be prompted to inform TX operator that RX was not successfully completed E
69. han the set temperature continuously for a pre determined period of time while the fusing temperature control is being provided The set temperatures are as follows 140 C during a print mode at 600 dpi 70 C during the standby mode Fuser overheat The temperature detected by the Thermistor remains higher than 235 C for a predetermined period of time while the fusing temperature control is being provided 11 3 2 Malfunction Detection Timing and Troubleshooting Proce dures 1 008 Polygon mirror motor error lt Detection Timing gt Description The LOCK signal is not detected within a predetermined period of time that begins 1 second after the Polygon Motor has been energized No new LOCK signal is detected for a 1 second period that begins 1 5 seconds after the first LOCK signal was detected The LOCK signal is not detected for a continuous 0 5 second period in a state during which the Polygon Motor runs stably The LOCK signal remains ON for a continuous 5 second or longer period during which the Polygon Motor remains deenergized lt Troubleshooting Procedure gt Relevant Electrical Parts PH Unit Mechanical Control Board PWB A WIRING DIAGRAM Action Ref Page Location ad Electrical Parts Check the cables for connection and correct as necessary Replace the PH Unit Replace PWB A T 12 2 010 Fuser fan motor error lt Detect
70. ht or sub ject to any other extraneous light Protect the machine from direct light Is the document damaged or dirty Replace the document Is the Original Pad dirty Clean it Does the Original Cover lie flat If the Document Cover is deformed or the hinges are dam aged replace the Document Cover Is the surface of the Original Glass dirty Clean it Is the Shading Sheet or back surface of the Original Glass dirty Clean them Is the mirror or lens dirty Clean them Replace the Scanner Unit Is the Exposure Lamp dirty Clean it Replace the Scanner Are there any bent connector pins on the cables connecting the control boards are any connectors incorrectly plugged in or are any cables broken T 26 Correctly plug in the connectors Replace the connection cables Image reading system Black streaks or bands lt Typical Faulty Image gt 4011T017AA Troubleshooting Procedure Check 4011T023AA Result Action Is the document damaged or dirty YES Replace the document Is the Original Pad dirty YES Clean it Does the Original Cover lie flat NO If the Document Cover is deformed or the hinges are dam aged replace the Document Cover Is the surface of the Original Glass dirty Clean it Is the Shading Sheet or back surface of the Original Glass dirty Clean them Is the mirr
71. ing of Consumables WARNING Toner and developer are not harmful substances but care must be taken not to breathe excessive amounts or let the substances come into contact with eyes etc It may be stimulative If the substances get in the eye rinse with plenty of water immediately When symptoms are noticeable consult a physician Never throw the used cartridge and toner into fire You may be burned due to dust explosion 2 6 Q Handling of Service Materials N CAUTION Unplug the power cord from the wall outlet Drum cleaner isopropyl alcohol and roller cleaner ace e tone based are highly flammable and must be handled amp with care A risk of fire exists Do not replace the cover or turn the product ON before any solvent remnants on the cleaned parts have fully evaporated A risk of fire exists S 10 SAFETY AND IMPORTANT WARNING ITEMS Handling of Service Materials CAUTION Use only a small amount of cleaner at a time and take care not to spill any liquid If this happens immediately wipe it off A risk of fire exists When using any solvent ventilate the room well Breathing large quantities of organic solvents can lead to discomfort SAFETY AND IMPORTANT WARNING ITEMS 4 Laser Safety This is a digital machine certified as a Class 1 laser product There is no possibility of danger from a laser provided the machine i
72. ing the Front Door after the misfeed has been cleared 2 2 Paper Misfeed Displays The Error indicator lights up and a message appears in the display when a paper misfeed occurs lt Automatic Document Feeder Misfeed gt Open ADF Cover Remove the paper 4558F4C505DA lt Procedure for cancelling the misfeed display gt 1 Open the Auto Document Feeder ADF cover remove the misfed paper and any remaining paper and then close the Auto Document Feeder ADF cover 2 The error indicator will go off T4 2 3 Locations of Misfeed Detection Sensors 1 1 Original Detection Sensor 2 Exit Sensor 4558F4C506DA 2 4 Misfeed Detection Timing and Troubleshooting Procedures 1 Original misfeeds Detection Timing Type Description The Take up Roller starts to turn after the Original Detection Sensor is pressed for 2 seconds ADF Jam 2 8 seconds after the Take up roller starts turning if the Exit Sensor remains pressed a paper jam error occurs 3 3 seconds after the scanning job is completed if the Exit Sen Sor is still pressed a paper jam error occurs Troubleshooting Procedures Relevant Electrical Parts Paper Feeding Sensor Assy PC2 Action AF Control Board PWB A AF Ref Page WIRING DIAGRAM Location Control Signal Electrical Component Initial checks is T 3 PC2 sensors check T 1 Replace PWB A A
73. ion Timing gt Description The LOCK signal remains HIGH or LOW continuously for a predetermined period of time during which the Cooling Fan Motor remains energized Troubleshooting Procedure Relevant Electrical Parts Cooling Fan Motor M2 Action Mechanical Control Board PWB A Power Unit PU1 WIRING DIAGRAM Control Signal Location 9 Electrical Parts Check the Motor connectors for connection and correct as neces sary Check the fan for possible overload and correct as necessary M2 operation check PWB A PJ13A 2 LOCK PWB A PJ13A 3 REM Replace PWB A T 13 3 020 H V abnormal lt Detection Timing gt Description The Drum Charge Monitor Voltage HVC_MON signal falls outside a predetermined range at any time after the lapse of a predetermined period of time after the Power Switch has been turned ON The Image Transfer Voltage Monitor signal T MON V and Image Transfer Current Monitor signal T MON fall outside a corresponding predetermined range Troubleshooting Procedure Relevant Electrical Parts Mechanical Control Board PWB A High Voltage Unit HV1 Fusing Unit WIRING DIAGRAM Acton Control Signal 9 Electrical Parts Replace the Fusing Unit Replace HV1 Replace PWB A 4 040 Laser error lt Detection Timing gt Description The laser output ex
74. is field may be blank Result Shows the transmission results and error codes J Image Reduced 1st page image is printed For definition of Fax error code refer to T 37 Sample of the Transmit Report PagePro 1390MF Transmit Report TIME 10 25 2005 10 42 23 NAME ABCDEFG FAX 000111222 Date Time 10 25 2005 10 41 59 Identification 111222333 Duration 00 19 Page 1 Mode ECM STANDARD MMR V34 33600 Reaul 0 0K 4558F3C607DA S 25 2 Multi TX Report Multi TX Report includes following information A TIME Shows the time that the transmission report was printed B NAME Shows the name specified in Fax Setup for the machine C FAX Shows the fax number specified in Fax Setup for the machine D Date Time Shows the date and time that the transmission began E Identification Shows the recipient name or fax number Shows the recipient name if one touch dial keys or speed dial numbers were used in the transmission Shows the fax number if the number was entered directly or if one touch dial keys or speed dial numbers with no recipient name registered were used F Duration Shows the length of time of the transmission G Page s Shows the total number of pages transmitted H Mode ECM Resolution Coding Speed Only when Speed display is ON If error happen during negotiation this field may be blank Result Shows the transmission results and error codes For definitio
75. ize Reduced size copy 1177T03YA Output engine system 1177TO5YA 1 Image reading system Blank or black prints Typical Faulty Image 4011T035AA 4011T036AA Troubleshooting Procedure Check Result Action Are there any bent connector pins on the YES Correctly plug in the connectors cables connecting the control boards Replace the connection cables are any connectors incorrectly plugged in or are any cables broken Does the Exposure Lamp light up Replace the Scanner Unit T 24 2 Image reading system Low image density Typical Faulty Image 4011T003AA Troubleshooting Procedure Step Check Result Action 1 Is the surface of the Original Glass dirty YES Clean 2 sthe Shading Sheet or back surface of YES Clean them the Original Glass dirty 3 15 the mirror or lens dirty YES Clean them Replace the Scanner Unit 4 Is the Exposure Lamp dirty YES Clean it Replace the Scanner Unit 5 1 any bent connector pins on the YES Correctly plug in the connectors cables connecting the control boards Replace the connection cables are any connectors incorrectly plugged in or are any cables broken T 25 Image reading system Foggy background or rough image Typical Faulty Image 4011T004AA Troubleshooting Procedure Check Action Is the machine in direct sunlig
76. k up Jam The Exit Sensor is not blocked after the predetermined period of time has elapsed after the Paper Take Up Switch is turned on The Paper Take Up Switch is not turned off after the predetermined period of time has elapsed after the Paper Take Up Switch is turned on Troubleshooting Procedure Relevant Electrical Parts Paper Take Up Switch S1 Mechanical Control Board PWB A Exit Sensor PS3 Paper Take Up Solenoid SL1 WIRING DIAGRAM Ref Page Location Controli Signal Electrical Parts Initial checks T 6 SL1 solenoid check PWB A PJ3A 2 we T2 ON H 3 S1 switch check 2 PWB A PJ10A 1 ON PS3 sensor check PWB A PJ8A 3 1 1 ON Replace PWB A H 2 H 2 2 Fusing Exit Misfeed Detection Timing Type Description The Exit Sensor is not unblocked after the predetermined period of time has elapsed after the Paper Take Up Switch is turned on If all of the following conditions are met Paper left at Fusing Exit The Front Door or Exit Cover is opened and then closed or the machine Section is turned on The Paper Take Up Switch is turned on or the Exit Sensor is blocked The Exit Sensor is unblocked but not during the predetermined period of time after the Paper Take Up Switch is turned on Troubleshooting Procedure Relevant Electrical Parts Paper Take Up Switch S1 Mechanical Control Board
77. laser caution label is attached to the outside of the machine as shown below A PagePro 1380 MF KONICA MINOLTA Model a PagePro1380MF 312828978187 f84fL XXXXXXXXXX 220 240V 50 60Hz 4 5A BAR CODE OVER THAN 6mm 30mm PEFR AAG MARS KONICA MINOLTA BUSINESS TECHNOLOGIES INC 1 6 1 Marunouchi Chiyoda ku Tokyo JAPAN THIS PRODUCT COMPLIES WITH 21 CFR CHAPTER SUBCHAPTER J ONLY CONNECT THIS EQUIPMENT TO AN EARTHED SOCKET OUTLET SKALL ANSLUTAS TILL JORDAT UTTAG APPARATET MA TILKOPLES JORDET STIKKONTAKT LAITE ON LIITETTAVA SUOJAMAADOITUSKOSKETTIMILLA VARUSTETTUUN PISTORASIAAN REQEERRSRSIABREIEN MANUFACTURED 7 MARCH 2005 N537 e A CLASS 1 LASER PRODUCT LASER KLASSE 1 PRODUKT PRODUCTO LASER DE CLASE 1 SHI gt PET lt ASSEMBLED IN CHINA d 4558P0C505DA S 17 SAFETY AND IMPORTANT WARNING ITEMS B PagePro 1390 MF COMPLIES WITH 21 CFR 1040 10 AND 1040 11 EXCEPT FOR DEVIATIONS PURSUANT TO LASER NOTICE NO 50 DATED JULY 26 2001 or and CLASS 1 LASER PRODUCT 4558P0C602DA S 18 SAFETY AND IMPORTANT WARNING ITEMS 4 4 PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT When laser protective goggles are to be used select ones with a lens conforming to the above specifications When a disassembly job needs to be performed in the laser beam path such as when
78. may result in hazardous radiation exposure semiconductor laser Maximum power of the laser diode 15 mW Wavelength 770 800 nm All Areas CAUTION Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure semiconductor laser Maximum power of the laser diode 15 mW Wavelength 770 800 nm Denmark ADVARSEL Usynlig laserstraling ved abning nar sikkerhedsafbrydere er ude af funktion Undga udseettelse for str ling Klasse 1 laser produkt der opfylder IEC60825 1 sikkerheds kravene halvlederlaser Laserdiodens h jeste styrke 15 mW b lgel ngden 770 800 nm S 13 SAFETY AND IMPORTANT WARNING ITEMS Finland Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS Laitteen kayttaminen muulla kuin tassa k ytt ohjeessa mainitulla tavalla saat taa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle ndkymattomalle laser sateilylle puolijohdelaser Laserdiodin suurin teho 15 mW aallonpituus 770 800 nm VARNING Om apparaten anvands annat s tt i denna bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 halvledarlaser Den maximala effekten f r laserdioden 15 mW v gl ngden 770 800 nm VARO Avattaessa ja suojalukitus ohitettaessa olet alttiina n kym ttom lle
79. mputer The Found New Hardware Windows XP 2000 on the host computer shows up m Follow the instructions the screen 3 Install the Printer Driver 1 After installing the TWAIN driver the Found New Hardware Windows XP 2000 on the host computer appears 2 Follow the instructions on the screen NOTE Do not the Add Printer wizard to install the PagePro 1380 MF or The PagePro 1390 MF driver and utilities D 30 4 Procedure for Upgrading the Firmware Turn OFF the PagePro 1380 MF or The PagePro 1390 MF and the host computer Turn ON the PagePro 1380 MF or The PagePro 1390 MF Start up the host computer Windows 2000 XP Copy the firmware grade data to the host computer After the hardware is detected use a USB cable to connect the PagePro 1380 MF or The PagePro 1390 MF to the host computer Double click the FWUpdate exe file to begin the firmware upgrade procedure FWUpdate exe The Firmware update utility window appears and the firmware upgrading starts auto matically 4558F2C525DA Firmware update utility load scopy32 dll Check E PagePro 13 was found Device connected 4558F2C526DB D 31 8 Check the firmware upgrade status in the LCD display PagePro 13 0 MF Receiving Data PagePro 13 0 Update menu PagePro 13 0 MF Update ok PagePro 13 0 Receiving Data
80. n of Fax error code refer to T 37 Sample of the Multi TX Report PagePro 1390MF Multi TX Report TIME 10 25 2005 10 42 23 NAME ABCDEFG FAX 000111222 Date Time 10 25 2005 10 41 59 Identification 111222333 Duration 00 19 Page 1 Mode ECM STANDARD MMR 4558F3C608DA S 26 4 4 Lost Job Report e If there is any scheduled job not start before power off once power recovered this report will be printed There is no way to print it manually Lost Job Report include following informations A Job Shows the managing job number 3 digits used by this machine B Date Shows the start date of the job C Time Shows the scheduled time for this job D Type Shows the type of data that was lost Send E Identification Shows the recipient name or fax number Shows the recipient name if one touch dial keys or speed dial numbers were used in the transmission Shows the fax number if the number was entered directly or if one touch dial keys or speed dial numbers with no recipient name registered were used F Duration 1 appears G Page Show the total number of pages stored H Result Lost job appears lt Sample of the Lost Job Report gt PagePro 1390MF Lost Jobs 1122 111222333 4558F3C609DA S 27 4 5 Protocol Report lt Sample of the Protocol Report gt Protocol Report FW Version 0 75A Date Job Number 32
81. ner Unit Are there any bent connector pins on the cables connecting the control boards are any connectors incorrectly plugged in or are any cables broken 1 29 Correctly plug in the connectors Replace the connection cables Image reading system Uneven image Typical Faulty Image 4011T528AA Troubleshooting Procedure Check Result Action Is the Scanner Motor drive being trans mitted NO Correct the drive coupling mech anisms Replace the Scanner Unit Is the harness of the Exposure Lamp catching Correct it Is there enough slack in the Timing Belt Correct it Replace the Timing Belt Are the Scanner Rails scratched or dirty Clean them Are there any bent connector pins on the cables connecting the control boards are any connectors incorrectly plugged in or are any cables broken Correctly plug in the connectors Replace the connection cables The problem has been eliminated after performing step 5 T 30 Replace the Scanner Unit Printer system Blank or black prints Typical Faulty Images 4011T035AA Troubleshooting Procedure Check Result 4011T036AA Action Is a printed page blank YES Check the PH Unit connectors for proper connection Is the coupling of the drive mechanism of the Imaging Cartridge properly connected NO Check the coupling of the drive mech
82. ness On Hook 25 24 23 Scans the original document to a designated software program 4 5 6 7 8 9 10 11 Toner Save Start Stop Reset 19 18 17 16 15 14 13 12 4558F3C507DA Function 10 Key pad Use to enter the number of copies to be made and any other numeric data Error LED Lights when an error or malfunction occurs Toner LED Flashes when the toner cartridge is empty or the drum needs to be replaced Stays on when the toner has been completely consumed a wrong toner cartridge is used or the drum needs to be replaced Fax key Press to enter the Fax mode Scan key Press to enter the Scan mode Copy key Press to enter the Copy mode Function key Displays the options available for the selected menu Menu key Press to enter the configuration menu Copy Quality key Selects the document type for the current copy job Collate key Automatically collates multiple copies into sets N in 1 key Reduces original images to fit onto one sheet of media Toner Save key Saves toner in Copy mode by using less toner to print a document Stop Reset key Stops an operation at any time In Standby mode clears the copy options Start key Starts a copy scan or fax job Reduce Enlarge key Makes a copy smaller or larger than the
83. not to print the protocol report On Prints the report Does not print the report Prints the report only if an error occurred The default setting is Off Off On Error File Clear Clears the all fax image files stored in the memory Select File Clear and press the Select key Press the Select key to clear the files Install Location Set the install location If you change the install location the following settings will be changed Tone Pulse setting Tx Level setting Paper Size setting Length of the flatbed scan Display format of Date Time S 20 USA Canada Europe China Taiwan 5 Function Purpose Setting Details Precautions One Touch This function can be used to one touch keys with fax numbers allowing the recipient to be speci fied easily and accurately without the need to manually enter the number using the 10 key pad A maximum of 12 fax num bers can be programmed The contents of registration Name 20characters Fax No 40 digits Speed Dial This function can be used to speed dial numbers with fax numbers allowing the recipient to be speci fied easily and accurately without the need to manually enter the number using the 10 key pad A maximum of 100 fax num bers 00 to 99 can be pro grammed The contents of registration Name 20characters Fax No 40 digits
84. oduct Information Memory Information Toner Information Default Settings Select 31 Configuration and press the Select key Menu Map Prints a configuration menu map Use this page to check the avail able menu settings Select 32 Menu Map and press the Select key Usage Report Prints a system usage page Use this page to identify the usage statistics for the machine Select 33 Usage Report and press the Select key Fax Act Rept Prints a Activity Report manually ir S 23 Select 34 Fax Act Rept and press the Select key 4 Phone Book Fax Setup Prints a Phone Book list i S 24 Select 35 Phone Book and press the Select key No Function Purpose Setting Details Precautions The time is displayed in the 24 hour format The display Setthe machine to the current date format differs depending on and time This date and time the setting selected for Install 1 Date Time appears in the message window in Location Fax mode and is printed in USA Canada MM DD Y Y YY received faxes Europe DD MM YYYY China YYYY MM DD Taiwan YYYY MM DD Specify user name and fax lt gt ber A maximum of 20 characters The specified name and fax num can be entered ber are printed in the header of All characters that can be 2 Fax Header sent faxes entered with the keypad lt Fax gt maximum of 20 cha
85. ommon Setup Function Purpose Setting Details Precautions Language To specify the configuration menu language The default setting is English English French German Italian Spanish Portuguese Czech Polish Hungarian Slovak Russian Paper Size To specify size of media loaded The default setting is A4 A4 Letter Legal A5 B5 Sleep Mode To specify the amount of time the machine waits after a copy cycle has been completed before enter ing Sleep Mode The default setting is 15 min 5 min 15 min 30 min ihr 2 hr Reset OPC To reset the Drum Cartridge life counter When the Drum Cartridge is replaced use this function to reset the counter dE Select 14 Reset OPC and press the Select key Adj ADF Edge To adjust the ADF scanning center position When the image is not centered on the printed page use this function to center it The default setting is 0 4 3 2 1 0 123456 Refer to the following table for the necessary adjustment direction Document Result Adjustment Direction When angled to the right adjust A the position toward plus When angled to the left adjust the position toward minus S 12 2 Copy Setup Function Purpose Setting Details Precautions Def Copy Mode To specify the default Copy Mode The default setting is Text Tex Photo Mi
86. on Does the input signal to the Controller Mechanical NO Replace the sensor Control Board go from HIGH to LOW or vice versa Replace the AF when the sensor is blocked WES Control Board 4025T520AA 4025T521AA 2 Motors Step Check Result Action Replace the AF YES Are the hookup connector of the motor and print jack Control Board 1 the Controller Mechanical Control Board con Connect the con nected properly NO nector or the print jack properly 1 213 4 5 6 718 9101112 13 10 m 4025T527AA 2 PAPER MISFEED 2 1 Initial Check Items When a paper misfeed occurs in the printer first make the following initial checks Check Action Does the paper meet product specifications Replace the paper Replace the paper Is the paper curled wavy or damp Instruct the user in correct paper stor age Is the paper transport path deformed dirty or Clean the paper path and replace the obstructed with foreign matter paper if necessary Clean the roller and replace if neces sary Is the roller dirty deformed or worn Are Edge Guides at correct position to accommo Slide the Edge Guides up against the date the paper edges of the paper stack Does the actuator operate correctly when checked Correct or replace the actuator Precautions for Clearing a Paper Misfeed e Reset the misfeed condition by opening and clos
87. or or lens dirty Clean them Replace the Scanner Unit Is the Exposure Lamp dirty Clean it Replace the Scanner Unit Are there any bent connector pins on the cables connecting the control boards are any connectors incorrectly plugged in or are any cables broken T 27 Correctly plug in the connectors Replace the connection cables 5 Image reading system Black spots Typical Faulty Image 4011T521AA Troubleshooting Procedure Check Action Is the document damaged or dirty Replace the document Is the Original Pad dirty Clean it Is the Original Glass dirty Clean it The problem has been eliminated after Replace the Scanner Unit performing step 3 1 28 Image reading system Blank streaks or bands Typical Faulty Image 4011T015AA Troubleshooting Procedure Check 4011T020AA Result Action Is the document damaged or dirty YES Replace the document Is the Original Pad dirty YES Clean it Does the Original Cover lie flat NO If the Document Cover is deformed or the hinges are dam aged replace the Document Cover Is the surface of the Original Glass dirty Clean it Is the Shading Sheet or back surface of the Original Glass dirty Clean them Is the mirror or lens dirty Clean them Replace the Scanner Unit Is the Exposure Lamp dirty Clean it Replace the Scan
88. original document Light Dark key Adjusts the document brightness for the current copy job Copies key Sets the number of copies Each time the key is pressed the count increases by one page Select key Selects the item displayed Cancel key Deletes entered data or exits from the current menu when pressed repeatedly LCD Display Shows the number of copies to be made the zoom ratio fax settings and other settings Scan To key Scans the original document to a designated software program Redial Pause key Recalls the last number dialed Inserts a pause when a number is dialed Shift key Hold down to select one touch dial keys 7 through 12 On Hook key Sends and receives transmissions with the receiver on the hook Brightness key Adjusts the brightness of the fax document Resolution key Adjusts the image quality of fax documents Speed Dial Search key Recalls a speed dial number One Touch key Registers and recalls one touch dial numbers To select a one touch dial number registered with one touch dial keys 7 through 12 hold down the Shift key 1 2 List of Error Status Message Message Description Paper Empty PLS add paper No media in the tray Front Cover Open PLS close cover The Front Door is open Printer Error Toner Low The Toner Cartridge is nearly empty 80 consumed The e
89. ote machine ofthe remote CRP side more than 3 times Line failure machine after sending DCS TCF Retry TX Did not receive DCS from Failure in e Check the status xxxx43 T2 Time Out other side within 6 sec remote machine of the remote onds after sending DIS Line failure machine Retry TX DCN Received Disconnect Failure in Check the status XXXx44 command DCN from remote machine of the remote received other side at Phase B machine DTC Received Digital Transmit Failure in Check the status XXxx45 Command DTC from remote machine of the remote Received other side machine e Other side was not in Poll Error in opera e Check the Poll net ing TX when Polling RX tion on remote ing TX setting side of the remote 46 capable for Pollin e The fax number machine g is wrong Check the fax number Comm Error at Phase C Did not receive PIX ECM e Failure in Check the status from other side within 6 remote machine of the remote xxxx50 T2 Time Out seconds after sending Line failure machine CFR Request retry TX Scanner Encode delayed ADF Jam Clear the ADF Image Data Nas XXxx51 in Manual transmission Jam and retry not ready TX Cannot be ready for System failure Replace the 2 Phase C Image data within 10 sec Controller Time Out onds after starting Image Image Control transmission Board PWB I Comm Error at Phase D
90. ove the Rear Cover 1 Remove two screws that secure the Right Cover at the back and unhook it on the back 4558F2C522DA 2 Unhook tabs at five locations and remove the Right Cover NOTE When reinstalling the Right Cover first hook the tabs at three locations on the front side Then while hooking the two tabs on the upper side hook the Right Cover on the back and tighten the screws D 5 4 Left Cover 1 Remove two screws that secure the Left Cover at the back and unhook it on the back 4558F2C521DA 2 Unhook tabs at four locations and remove the Left Cover NOTE When reinstalling the Left Cover first hook the tabs at two locations on the front side Then while hooking the two tabs on the upper side hook the Left Cover on the back and tighten the screws 4558F2C523DA D 6 2 2 Removal of Circuit Boards and Other Electrical Components NOTES When removing a circuit board or other electrical component refer to the precautions for handling PWBs and follow the corresponding removal procedures The removal procedures given in the following paragraphs omit the removal of the com ponent in question from a connector or a PWB support Where it is absolutely necessary to touch the ICs and other electrical components on the board be sure to ground your body 1 PagePro 1380 MF 4558F2C502DA Removal Procedure Cont
91. oving the High Voltage Unit HV1 D 15 10 Removing the Controller Image Control Board PWB l D 15 11 Removing the Socket Board PWB S D 17 2 3 Removal of Units D 18 1 Removing the IR Unit ooo eee rere eerste eee eeeeeeeeeeeneees D 18 2 Removing the PH Unit ce ceseccsssessesscsesceseseesseesseeeoseeneseteseeees D 19 2 4 Disassembly of the Image Reading Section D 21 1 Removing the IR Upper Cover Original Glass D 21 2 Removing the Scanner Unit D 21 3 Removing the Timing Belt ssee D 22 2 5 Disassembly of the Main Drive Section D 23 1 Removing the Main Motor M1 D 23 2 Removing the Tray 1 Paper Empty Sensor PE1 D 23 3 Removing the Paper Take Up Solenoid SL1 D 24 4 Removing the Paper Take Up Clutch D 25 5 Removing the Torque Limiter esee D 27 6 Disassembling the Fusing Unit D 28 2 6 Upgrading the Firmware D 30 1 Minimum System Requirem
92. r not to detecta e The default setting is Off 14 DialTone Det dial tone Off On Connect Select the amount of e The default setting is 90 Time time until the connec secs tion times out 60 secs 70 secs 80 secs 90 secs Tx Level Select the transmis The default setting is 10dbm sion level Odbm 1dbm 2dbm 10dbm 15dbm 15 Fax Main ECM Select whether or not e The default setting is On the automatic error correction mode ECM is used to auto matically send the fax again if an error occurs during the transmis sion of the document for example due to a disturbance in the line OFF On S 19 Function Purpose Setting Details Precautions Fax Main Tx Speed Select the modem speed for sending faxes The default setting is 33 6 33 6 31 2 28 8 26 4 24 0 21 6 19 2 16 8 14 4 12 0 9 6 7 2 4 8 2 4 Rx Speed Select the modem speed for receiving faxes The default setting is 33 6 33 6 31 2 28 8 26 4 24 0 21 6 19 2 16 8 14 4 9 6 4 8 2 4 Speed Display Select whether or not the modem speed is displayed during a transmission The default setting is Off Off On Codec Disable MMR and MR CODEC can be disabled When MMR is dis abled CODEC can be set to MH and MR When MR is dis abled CODEC can only be set to MH The default setting is Off Off MMR MR Protocol Report Select whether or
93. racters can be entered 1 2 3 4 5 6 7 8 9 0 S 17 Function Purpose Setting Details Precautions Select the type of telephone line e The default setting is Tone that is being used USA Canada Tone Pulse If Pulse is selected press the 10PPS 3 Tone Pulse key to temporarily change the tele Europe Tone 10PPS 33 67 phone line type to Tone 10PPS 40 60 After using the machine with the China Tone Pulse 10PPS receiver on the hook return the Pulse 20PPS setting to Pulse Taiwan Tone Pulse 10PPS Select the number of rings that are The default setting is 2 sounded when a fax is received 1 2 3 4 Manual 4 No of Rings If Manual is selected a fax can not be received automatically Select whether or not a received The default setting is On 5 Reduction Rx fax is reduced if it does not fit A within the size of paper loaded into On OFF the machine Select whether or not the header The default setting is On 6 Header information is printed on sent a faxes OFF ON Specify the default resolution The default setting is STD STD For documents containing STD Fine S Fine Photo normal text such as hand writing Press the Resolution key to Fine For documents containing temporarily change the resolu 7 Def Res small text tion before a transmission S Fine For documents such as newspaper or those con taining detailed illustra tions Photo For doc
94. roller Image Control Board 0 15 Power Supply Unit 2 ws 0 11 Mechanical Control Board ws 0 11 Control Panel te 0 12 Socket Board te 0 17 Power Supply Unit 1 is D 14 High Voltage Unit D 8 0 15 2 PagePro 1390 MF Ss gt Wi D 9 Symbol Name Removal Procedure PWB I Controller Image Control Board ts 0 15 PWB FAX1 Interface Board 0 13 PWB FAX2 NCU Board 0 13 PU2 Power Supply Unit 2 tw 0 11 PWB A Mechanical Control Board 0 11 PWB O Control Panel te 0 12 PWB S Socket Board we 0 17 PU1 Power Supply Unit 1 te 0 14 HV1 High Voltage Unit D 10 te 0 15 3 Removing the Power Supply Unit 2 PU2 lt PagePro 1380 MF gt 1 Remove the Right Cover we D 2 ee lt PagePro 1390 MF gt 1 Remove the Right Cover 0 2 0 4558F2C072DA 2 Disconnect all connectors and flat cables from the Power Supply Unit 2 3 Remove three screws and the Power Supply Unit 2 2 Disconnect all connectors and flat cables from the Power Supply Unit 2 3 Remove the screw two PWB supports and the Power Supply Unit 2 4 Removing the Mechanical Control Board PWB A 1 Remove the Right Cover te D 2 e 4558F2C004DB 2 Disconnect all conne
95. rror code must give enough information which includes modem speed Mode etc 7 Compatibility Error This is compatibility error which needs remote operator s action Polling RX and remote machine is not capable to be polled T 38 7 3 Definition of Error Code Error Code is composed of six digits and displayed based on the following definition 110001 6th digit 1st digit 4558F4C602DA 1 The 6th digit e Itis assigned to indicate TX RX Polling RX 1xxxxx TX 2XXXXX RX SXXXXx Polling RX 2 The 5th digit e Itis assigned to indicate Coding MH MR MMR 1 2 X3XXXX 3 4th 3rd digits e It is assigned to indicate modem standard speed 01 V34 XX02xx V 17 14 4 kbps XX03xx V 17 12 0 kbps Xx04xx V 17 9 6 kbps 05 V 17 7 2 kbps Xx06xx V 33 14 4 kbps XX07xx V 33 12 0 kbps 08 V 29 9 6 kbps Xx09xx V 29 7 2 kbps xx10xx V 27 4 8 kbps 11 V 27 2 4 kbps 39 4 2nd 1st digits e It is assigned to indicate detail error description Code Status Description Cause Action Normal 900099 Status z n 000001 Stop Local mechanical error 1xxx11 ADF JAM during TX ADF Cover 1xxx12 Open during TX Power Fail mons during TX E D Memory Full 20X14 during RX 1xxx18 TX Job Lost
96. rror message appears and the Toner LED flashes on and off five times Then the display returns to the ordinary condi tions At this time the Toner LED goes out This display warning occurs again when the printer is restarted and at the end of a print cycle Printer Error Toner Empty The Toner Cartridge is empty 100 consumed The Toner Cartridge LED lights and stays on and the error mes sage display and ordinary display alternate five times Then the display returns to the ordinary conditions At this time the Toner LED stays lit This display warning occurs again when the printer is restarted and or at the end of a print cycle Open front cover Remove the paper A media jam has occurred in the machine For troubleshooting procedures see Troubleshooting Open ADF cover Remove the paper A paper jam has occurred in the ADF i For troubleshooting procedures see Troubleshooting in the Auto Document Feeder Service Manual Paper Mismatch The appropriate media is not loaded in the tray Mem Low 1 Copy Press Stop Clear The volume of data to be printed exceeds the permissible amount of data to be processed by the machine memory PRINTER ERROR Service Call XXX The engine is faulty i For details of troubleshooting procedures see Troubleshoot ing The following Error Messages are related to the Fax Mode These messages are only for the PagePro 1390 MF
97. s or speed dial numbers were used in the transmission Shows the fax number if the number was entered directly or if one touch dial keys or speed dial numbers with no recipient name registered were used Shows the sender s fax number for a reception job F Duration Shows the length of time of the transmission reception G Page s Shows the total number of pages transmitted received successfully H Result Shows the transmission reception results and error codes Sample of the Activity Log Report PagePro 1390MF Activity Log Report Job Date Time Type Identification Duration Page Result 001 10 21 2005 01 37 15 Send 2 00 26 19 4 6 0 0K 15 02 Receive 00 05 2 110001 Cancelled 004 11 02 2005 14 52 30 Send 2 00 51 12 110001 Cancelled 4558F3C605DA S 23 4 2 Phone Book Phonebook can be printed manually by Report Menu ur 5 17 Phonebock list include following information A No or Shows the number of the dial key set for one touch speed dialing B Name Shows the name of the recipient If a group dial is set for the one touch dial key GROUP DIAL appears C Fax Number Shows the fax number D GROUP DIAL Shows the group dialing information Sample of the Phone Book gt PagePro 1390MF Fax Phone Book ONE TOUCH DIAL Page 1 SPEED DIAL ONE TOUCH DIAL No Name Fax Number 01 GROUP DIAL 02 GROUP DIAL 03 AAA 113111313131 04 BBB 2
98. s serviced according to the instruction in this manual 4 1 Internal Laser Radiation semiconductor laser Maximum power of the laser diode 15 mw Maximum average radiation power 36 903 uW Wavelength 770 800 nm at laser aperture of the Print Head Unit This product employs a Class 3b laser diode that emits an invisible laser beam The laser diode and the scanning polygon mirror are incorporated in the print head unit The print head unit is NOT A FIELD SERVICEABLE ITEM Therefore the print head unit should not be opened under any circumstances Laser Aperture of the Print Head Unit 4558P0C504DA S 12 SAFETY AND IMPORTANT WARNING ITEMS U S A Canada CDRH Regulation This machine is certified as a Class 1 Laser product under Radiation Performance Stan dard according to the Food Drug and Cosmetic Act of 1990 Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration of the U S Department of Health and Human Services DHHS This means that the device does not produce hazardous laser radiation The label shown on page S 16 indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States CAUTION Use of controls adjustments or performance of procedures other than those specified in this manual
99. shifted from the specified mount ing position The laser light can enter your eye leading to a risk of loss of eyesight When replacing a lithium battery replace it with a new lith ium battery specified in the Parts Guide Manual Dispose of the used lithium battery using the method specified by local authority Improper replacement can cause explosion After replacing a part to which AC voltage is applied e g optical lamp and fixing lamp be sure to check the installa tion state A risk of fire exists e Check the interlock switch and actuator for loosening and check whether the interlock functions properly If the interlock does not function you may receive an electric shock or be injured when you insert your hand in the product e g for clearing paper jam Make sure the wiring cannot come into contact with sharp edges burrs or other pointed parts Current can leak leading to a risk of electric shock or fire 0 il e e B di S 9 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints NWARNING Make sure that all screws components wiring connec tors etc that were removed for safety check and mainte nance have been reinstalled in the original location Pay Xpcs special attention to forgotten connectors pinched cables aD villa forgotten screws etc E OS 7 A risk of product trouble electric shock and fire exists Handl
100. son unauthorized modifications involve a high risk of degradation in performance and safety Such modifications are therefore strictly prohibited the points listed below are not exhaustive but they illustrate the reason ing behind this policy Prohibited Actions DANGER Using any cables or power cord not specified by KMBT Using any fuse or thermostat not specified by KMBT Safety will not be assured leading to a risk of fire and injury Disabling fuse functions or bridging fuse terminals with wire metal clips solder or similar object Disabling relay functions such as wedging paper between relay contacts Q 5 CEL Disabling safety functions interlocks safety circuits etc Safety will not be assured leading to a risk of fire and injury Making any modification to the product unless instructed by KMBT Using parts not specified by KMBT SAFETY AND IMPORTANT WARNING ITEMS 2 POWER PLUG SELECTION In some countries or areas the power plug provided with the product may not fit wall outlet used in the area In that case it is obligation of customer engineer hereafter called the CE to attach appropriate power plug or power cord set in order to connect the product to the supply Power Cord Set or Power Plug WARNING Use power supply cord set which meets the following criteria provided with a plug having configuration intended
101. the machine produces good printed pages and to extend its service life it is recommended that the maintenance jobs described in this schedule be carried out as instructed Ref Page in This Manual When a media take A media take up failure ww E 3 up failure occurs occurs Part Clean Replace after Paper Take Up Roller Image Transfer Roller 50 000 prints we E 4 Drum Cartridge 20 000 prints WE 3 000 or 6 000 prints E 5 Toner Cartridge depending on the capacity of the Toner Cartridge Fusing Unit 50 000 prints NOTES e As rule the Drum Cartridge and Toner Cartridge are to be replaced by the user The contents of the Maintenance List are subject to change without notice For the part numbers see the Parts Guide Manual and Parts Modification Notices 1 1 Guidelines for Life Specifications Values by Unit The life specifications value represents the number of printed pages produced or figures equivalent to it when given conditions see the table below are met It can be more or less depending on how each individual printer is used Print Conditions Job type Continuous Media size A4 RiLetter R B W ratio B W 5 E 1 1 Near Life Specifications Value Near Life Value Detection The value used for detection of the amount of toner still available for use is provided as feedback information for cal culating toner consumption thereby detecting a toner n
102. ting instructions are given in ADJUSTMENT 3 Other Screws not Marked with Red Paint PH Unit 4558F2C516DA D 1 2 DISASSEMBLY REASSEMBLY 2 1 Identification of and Removal Procedures for Exterior Parts 1 PagePro 1380 MF 4558F2C501DA D 2 Removal Procedure Document Cover Open the Document Cover Pull it straight up Right Cover 0 5 Front Door Open the Front Door While pressing in on one side remove the Front Door Tray1 Hold down the main unit with one hand and pull Tray1 toward you Bypass Tray Exit Tray Unhook the two tabs and remove the Exit tray Left Cover ur 0 6 Rear Cover Remove the Right Cover and the Left Cover Remove two screws and remove the Rear Cover D 3 1390 2 1 1 ALY OO e 5 4558F2C601DA D 4 Removal Procedure ADF t D 9 of Auto Document Feeder Service Manual Right Cover 0 5 Front Door Open the Front Door While pressing in on one side remove the Front Door Tray1 Hold down the main unit with one hand and pull Tray1 toward you Bypass Tray Exit Tray Unhook the two tabs and remove the Exit tray Left Cover 0 6 Rear Cover 3 Right Cover Remove the Right Cover and the Left Cover Remove two screws and rem
103. to Document Feeder Service Manual CONTENTS GENERAL 1 SPEGIFIGATIONS n RIERRnV emen G 1 DIS REASSEMBLY ADJUSTMENT 1 MAINTENANCE SCHEDULE D 1 2 CLEANING REPLACEMENT OF PARTS D 2 1 Cleaning the Take up Roller se D 2 2 Replacing the Take up Roller D 2 3 Cleaning the Transport Roller D 3 4 Cleaning the Exit Roller eee D 3 5 Cleaning the Separator Pad D 3 6 Replacing of the Separator Pad D 4 3 DISASSEMBLY REASSEMBLY enne enne ener D 5 3 1 Names Removal of External Parts D 5 1 Removing the Auto Document Feeder ADF Paper Feed Guide D 5 3 2 Removal of Circuit Boards ssseeeeneennnenee D 7 1 Removing the AF Control Board PWB A AF D 7 3 3 Disassembly essere nnne nnne nennen nnne nne D 9 1 Removing the Automatic Document Feeder D 9 2 Removing the Drive Unit ASSY sese D 10 3 Removing the Paper Feeding Sensor ASSY D 10 TROUBLESHOOTING Ta l INTRODU
104. ts are spec ified and then press the Start key The fax trans mission begins With Polling Rx a document Call the Polling Rx screen loaded in the sender s fax machine and then press the Select or the document reserved for poll key ing transmission is sent when a Type in the fax number of request is sent the sender Press the Start key Dialing begins and then the fax is received Polling Rx Mem Job Prints a Memory Job Select Mem Job List and List List press the Select key Select Mem Clear and press the Select key Mem Manage Clears the job data 2 Enter the desired job num stored in the memory using 10 key pad press the Select key Press the Select key to clear the data S 22 4 Fax Report PagePro 1390 MF only 4 1 Activity Log Report Activity Log Report is printed automatically after 100 communications Activity Log Report can also be printed manually by Report Menu ur 5 17 Activity Report includes following information A Job Number Shows the managing job number 3 digits used by this machine B Date Shows the date that the fax transmission reception began C Time Shows the time that the fax transmission reception began D Type Shows the type of transmission reception Send or Receive E Identification Shows the recipient s name or fax number for a transmission job Shows the recipient name if one touch dial key
105. ttributable to a basic cause or causes Section Check Result Action Installation The installation site complies with the NO Change the site requirements installation site Media The media meets product specifica NO Instruct the user tions to use recom mended media that meets prod uct specifications The paper is damp Change the paper Instruct the user on the correct methods for stor ing media The document is not flat Correct the docu ment Copies of a faint document written in Instruct the user light pencil etc are being made to use a docu ment with an appropriate image density Copies of a highly transparent docu Instruct the user ment OHP transparencies etc are on how to copy being made transparent docu ments The Original Glass is dirty or Clean or replace scratched the Original Glass PM parts relating to image formation Clean or replace have reached the end of their service the PM parts life There are adjustments that can Perform the improve image quality problems by adjustment again being performed again T 23 6 3 Troubleshooting for Specific Image Quality Problems Determine if the failure is attributable to the input system Image Reading Section or the output system Engine section Result Full size Reduced size copy Copy made at a reduced zoom ratio Input image reading system 1177TO4YA Full s
106. uments with color shades such as photos Specify the default brightness The default setting is Normal Normal Sends the document Dark Normal Light 8 Def Bright without any adjustments Light Lightens dark docu Press the Brightness key to ments temporarily change the bright Dark Darkens light documents ness before a transmission Select the volume of the connec e The default setting is Mid 9 Line Monitor tion monitor for the line Off Low Mid High S 18 Function Purpose Setting Details Precautions Select whether or reportis The default setting is Error printed after a transmission Off On Error On Prints the report after each transmission 10 TxRepott Off Does not print the report after each transmission Error Prints the report after transmission only if an error occurred Select the number of times an auto The default setting is 2 redial is attempted 012 3456 11 Redial Count When the Install Location is set to Taiwan the choices are only O 1 2 If O is selected the auto redial is not performed Select the length of time in sec The default setting is 2min 12 Redial Int onds s or minutes min that redi als are attempted 10s 30s 1min 2min 3 min Select whether or not the sender s The default setting is Off 13 Footer information is printed on received faxes Off On Select whether o
107. using multiple products at the same time Stability N CAUTION Be sure to lock the caster stoppers In the case of an earthquake and so on the product may slide leading to a injury Inspection before Servicing N CAUTION Before conducting an inspection read all relevant docu mentation service manual technical notices etc and proceed with the inspection following the prescribed pro cedure using only the prescribed tools Do not make any ap adjustment not described in the documentation If the prescribed procedure or tool is not used the prod uct may break and a risk of injury or fire exists Before conducting an inspection be sure to disconnect the power plugs from the product and options When the power plug is inserted in the wall outlet some units are still powered even if the POWER switch is turned OFF A risk of electric shock exists The area around the fixing unit is hot You may get burnt S 7 SAFETY AND IMPORTANT WARNING ITEMS Work Performed with the Product Powered On WARNING Take every care when making adjustments or performing an operation check with the product powered If you make adjustments or perform an operation check with the external cover detached you may touch live or high voltage parts or you may be caught in moving gears or the timing belt leading to a risk of injury Take every care when ser
108. vicing with the external cover detached High voltage exists around the drum unit A risk of elec A tric shock exists Safety Checkpoints NWARNING Check the exterior and frame for edges burrs and other damage a The user or CE may be injured Do not allow any metal parts such as clips staples and screws to fall into the product They can short internal circuits and cause electric shock S P or fire Check wiring for squeezing and any other damage Current can leak leading to a risk of electric shock or Q fire e Carefully remove all toner remnants and dust from electri cal parts and electrode units such as a charging corona unit Current can leak leading to a risk of product trouble or fire Check high voltage cables and sheaths for any damage Current can leak leading to a risk of electric shock or fire ab AN S 8 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING Check electrode units such as a charging corona unit for deterioration and sign of leakage Current can leak leading to a risk of trouble or fire Before disassembling or adjusting the write unit P H unit incorporating a laser make sure that the power cord has been disconnected The laser light can enter your eye leading to a risk of loss of eyesight Do not remove the cover of the write unit Do not supply power with the write unit
109. xample where frame 1 and frame 3 are subjected to error Transmission Receiving Frame 0 Frame 1 X A Error Note If one page end and Frame 2 consists of plural number of Partial page Frame 3 X partial pages PPS High speed Modem Signal NULL signal is transmitted from the transmission side Frame 255 PPS EOP lll Partial page end and End procedure 300 bps Modem Signal PPR Re transmit request MCF is repeated if there is no error Re transmission for error Frame 1 Retransmission High speed modem Signal Frame 3 EES EGR Partial page end 300 bps Modem Signal Message check Received without error 4558F3E602DA 5 30 5 2 Line control 1 Procedure of G3 mode communication Basic communications diagram of G3 mode This machine G3 machine Transmission Receiving CNG _ Phase START key press CED R side start DIS CSI B t at MPS RX b DCN E G3 machine This machine Receiving Transmission CNG Phase START key press CED R side start NSF DIS CSI k E TSI DCS mesa at EOM TX at EOM RX 7 at MPS TX MPS or a MCF at MPS RX D DCN 1 E Drawing Line Control 5 31 5 3 Definition of Abbreviation Terms 1 Definition of Abbreviation
110. xed Def Density To specify the default density level The default setting is 4 The setting range is 1 to 7 Def Zoom To specify the default zoom ratio The default setting is Original Original 100 96 Custom 25 to 400 Fit to Page A4 to Letter Letter to A4 Legal to Letter Legal to A4 Def Collate To specify the default collation set ting The default setting is Off On Off Def TonerSave To specify the default Toner Save setting The default setting is Off On Off 3 Def Bg Remove Report Function To specify the default background remove setting for each Copy Mode Purpose The following are the default settings On On Text mode Mixed mode Setting Details Precautions Configuration Prints a configuration page Use this page to check configura tion of the machine The following items can be checked Product Information Memory Information Toner Information Default Settings 1 Select 31 Configuration and press the Select key Menu Map Prints a configuration menu map Use this page to check the avail able menu settings Select 32 Menu and press the Select key Usage Report Prints a system usage page Use this page to identify the usage statistics for the machine S 13 Select 33 Usage Report and press the Sel

Konica Minolta 1390 MF All in One Printer User Manual

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