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Kodak 4700 Photo Printer User Manual

1. NOTE Different computers have different BIOS configurations Therefore the following steps only give you a general guideline for configuring the BIOS You may need the assistance of your system administrator to perform this task 1 Run your computer s Setup program Typically to do this you click a function key or the Delete key during the boot up of your system Open the Main Page 2 Follow the instructions on the Main Page to navigate to the page that lists your Parallel Port Type 3 Change your Parallel Port Type to ECP mode 4 Save and exit the Setup Program per your computer manufacturer s instructions The BIOS automatically updates your Parallel Port Type and restarts the system You are now ready to install the printer driver To install the printer driver NOTE It is recommended that you always install the WINDOWS NT 4 0 printer driver from the CD that came with your printer You must have administrator privileges to install a printer on a WINDOWS NT system You may need the assistance of your system administrator to perform this task 1 To start the Add Printer Wizard do one of the following e Click Start point to Settings click Printers and then double click the Add Printer icon Or e Insert the CD that came with your printer into your CD ROM drive select your language from the choices that appear on the screen and then click Printer Drivers If the screen does not appear double click My Compu
2. Never rub or wipe anything except the recommended alcohol pad across the thermal print head To clean the thermal print head and the platen roller 1 Turn the printer power off and unplug the power cord 2 Place your finger in the opening at the top of the ribbon cartridge door Pull the door toward you to open it 3 Push up on the green lever to release the ribbon cartridge a i a a 2 IN IMPORTANT Do not touch the ribbon Fingerprints on the ribbon can severely reduce your image quality If you do touch a part of the ribbon advance the ribbon to the middle of the next magenta section 4 Remove the ribbon cartridge and place it in a clean area Close the ribbon cartridge door 5 Turn the printer on its left side 6 Press down on the locking tab on the paper jam access area Remove the paper jam access area door 35 7 Locate the thermal print head and the platen roller an Thermal Print Head Platen Roller 8 Remove an alcohol pad from its packaging Move the pad along the complete length of the thermal print head in one direction only as follows Apply firm even pressure Make three passes along the thermal print head Use a clean part of the pad for each pass 9 Use a damp lint free cloth to clean the platen roller Move the cloth in one direction only as follows Apply firm even pressure
3. Rotate the platen roller to an uncleaned area after each pass Use a clean part of the cloth for each pass 10 Wait at least 2 minutes for the print head to dry Replace the paper jam access area door a a aul a a ro d r il M iH p a og m ra a a A F mm Fa a F 2 s p F J rl f J an E a mm ol m mi m J T m i i on E b T Pe a a re a 11 Turn the printer right side up 36 Photo Printer 4700 Series 12 Open the ribbon cartridge door Slide the ribbon cartridge with the smooth finished side facing you into the ribbon cartridge slot Lock the cartridge in place A SSS 13 Plug in the power cord and turn the printer power on Print a copy If you still see lines or streaks on this copy clean the print head and the platen roller again If a second cleaning does not correct the problem contact your Kodak representative for service Photo Printer 4700 Series 37 Cleaning the Pick Roller 38 Occasionally dust and paper particles collect on the printer s pick roller which pulls paper from the paper tray These accumulations can prevent the pick roller from pulling the paper A Printer is out of paper message when there is still paper in the tray may indicate that the pick roller needs cleaning To clean the pick roller 1 Turn the printer power off and unplug the power cord 2 Remove the output tray and the paper tray 3 Turn the printer on
4. contact your local Kodak representative if service or repair work is required Incorrect reassembly can cause electric shock Do not expose the printer to moisture or water Do not operate the printer with a damaged power cord If the printer has been dropped or damaged be sure a qualified service person examines the printer before you use it Position the cord so that it will not be tripped over pulled or contact hot surfaces Always unplug the printer from the electrical outlet before cleaning and servicing and when not in use Never yank the cord to pull the plug from the outlet Grasp the plug and pull it to disconnect The use of an accessory attachment not recommended by Kodak may cause a risk of fire electric shock or injury to persons Connect the printer to a grounded outlet CAUTION Hot surface Avoid contact Hot Surface Label Noise Emission Information Operator Position Sound Pressure Levels La Standby 43 5 dB A Sound Power Levels Lwa Full System 51 0 dB A Instantaneous Peak None Values 130 dB C Standby 51 4 dB A Full System 65 5 dB A NOTE All data measured in accordance with DIN 45 635 ANSI S12 10 1985 vi and ISO 7779 in a hemi anechoic chamber Photo Printer 4700 Series Getting Started The KODAK Photo Printer 4700 Series referred to as the printer in this guide is a thermal dye transfer device with superior printing speed and image quality The printer uses KOD
5. printer grooves Slide the tray straight back until it locks in place The tray slides best on a flat smooth surface 16 Photo Printer 4700 Series Installing the Printer Drivers The KODAK Photo Printer 4700 Printer Driver for WINDOWS 95 and WINDOWS 98 referred to in this guide as WINDOWS 95 98 printer driver and the KODAK Photo Printer 4700 Printer Driver for WINDOWS NT 4 0 referred to in this guide as WINDOWS NT 4 0 printer driver are included with the printer NOTE To use these printer drivers you must have one of the following operating systems WINDOWS 95 OEM Service Release 2 WINDOWS 98 or WINDOWS NT 4 0 with a minimum of Service Pack 4 Installing the WINDOWS 95 98 Printer Driver Photo Printer 4700 Series IMPORTANT The WINDOWS 95 98 printer driver requires the parallel port mode of your host computer to be ECP compatible Before you install this driver you may need to configure the parallel port mode of your host computer to ECP mode To configure the parallel port mode of your host computer to be ECP compatible NOTE Different computers have different BIOS configurations Therefore the following steps only give you a general guideline for configuring the BIOS You may need the assistance of your system administrator to perform this task 1 Run your computer s Setup program Typically to do this you click a function key or the Delete key during the boot up of your system Open the Main Page 2 Fo
6. ribbon cartridge with the smooth finished side facing you into the open slot The ribbon cartridge only fits one way in the open slot Push the cartridge into the printer until it locks in place NOTE Images remain on the ribbon after printing If you need to maintain confidentiality dispose of the ribbon cartridge appropriately 4 Close the door Photo Printer 4700 Series 13 Loading the Paper Your printer will come with either e One universal photo sticker paper tray Or e Two separate trays a photo paper tray and a sticker paper tray When using a universal photo sticker paper tray you must move the slider on the tray cover to reveal the correct paper type you are using as shown in the illustrations below Slider position for photo paper Slider position for sticker paper 14 When you are using separate photo paper and sticker paper trays the paper type must match the paper type as shown on the top of the tray The photo paper tray has a blue label on the top and the sticker paper tray has a green label on the top Each paper tray holds 100 sheets of either photo paper or sticker paper Photo Printer 4700 Series CAUTION Make sure that you check the label on your paper tray top before you load paper If the tray top does not match the paper you load you may have poor image qual
7. tray until the printer ejects them Do NOT put a print back into the output tray or you may cause a paper jam Do NOT exceed the 10 print capacity of the output tray Do NOT cut more than 50 sheets without emptying the trimmings bin 29 Choosing the Printer Features on WINDOWS 95 and WINDOWS 98 Systems On WINDOWS 95 and WINDOWS 98 systems the Paper and the Device Options tabbed pages are the only ones in which the printer driver and the printer interact The other tabbed pages are provided by the operating system and are not supported by the printer driver or the printer These pages are not discussed in this manual For additional information go to the web site for downloading driver updates http www kodak com global en service software thermalDrivers shtml You can access the Page Setup and Advanced tabbed pages from the Control Panel or from an application To open one of these pages from the Control Panel double click the Printers icon Right click Kodak photo printer 4700 or a customized name if you entered one and click Properties Click either the Page Setup tab or the Advanced tab to open that tabbed page To open one of these tabbed pages from an application select Print on the File menu and follow your application s procedure for selecting a printer driver and its features 24 Photo Printer 4700 Series What You Can Do on the Paper Tabbed Page Photo Printer 4700 Series Kodak photo printer 4700 Proper
8. 45 Appendix C Image Sizes The following table lists recommended image sizes for optimum printing This includes a 3 4 overfill required for borderless prints Image Size Table ne oe w f oe aoo sr Border 4 x 6 in 102 x 152 mm 4 x 6 in 102 x 152 mm 4 x 7 in 102 x 178 mm 4 x 8 in 102 x 208 mm Appendix C 47 Index Numerics 1284 cable connecting 11 A accessories 45 adding EKLPT 1 port 18 20 Advanced tabbed page options 30 agency approval 43 C cartridge loading 12 removing 13 characteristics of the printer 7 choosing printer features on a WINDOWS 95 system 24 on a WINDOWS 98 system 24 ona WINDOWS NT 4 0 system 28 cleaning pick roller 38 print head 35 printer 39 clearing error messages 40 paper jams 33 components of the printer 9 configuring parallel port 17 19 connecting 11 1284 cable 11 power cord 11 D Device Options tabbed page options 27 display panel viewing 21 E EKLPT1 port adding 18 20 environment for printer operation 43 environmental requirements 7 Photo Printer 4700 Series error messages printer driver 40 resolving 40 H handling paper jams 33 I image sizes 47 indicator light statuses 21 installing 1284 cable 11 power cord 11 printer drivers 17 WINDOWS 95 98 printer driver 17 WINDOWS NT 4 0 printer driver 19 L loading paper 14 ribbon cartridge 12 locating printer parts 10 location for the printer 7 looking at the displ
9. AK photo paper and sticker paper to produce long lasting printed images of photographic quality on a 102 x 178 mm 4 x 7 inch print with protective coating in about one minute for the 4710 and the 4720 models and about 90 seconds for the 4700 model Finding a Location for the Printer Photo Printer 4700 Series As you look for an appropriate location for the printer keep the following guidelines in mind Allow enough room around the printer to do the following Front Side load paper and retrieve prints Back Side insert cables and power on off the printer Right Side load ribbon cartridge You also need enough room to turn the printer on its side to clean the pick roller and open the paper jam access area on the bottom Place the printer on a flat smooth surface Make sure airflow around the top and back is not blocked Avoid areas where ventilation ducts open doors or frequent passers by might expose the printer and paper to high levels of debris Airborne dirt particles can cause image quality problems NOTE If you are using the printer in an enclosed kiosk filtered ventilation is required Space requirements for the printer 51 mm 2 Sg a E aa 76 mm 3 inches 229 mm 9 inches P i a l 254 mm 10 inches For information on printer specifications space requirements operating environment and power requirements see Appendix A on page 43 8 Photo Printer 4700 Series Unpacking th
10. Disk Click Browse and locate the drive and folder that contains the OEMSETUP INF file for your printer When the correct name appears in the Copy manufacturer s files from text box click OK Be sure the drive listed in the Copy manufacturer s files from list box is your CD ROM drive and click OK Select your printer from the list and click Next If you choose to customize the printer s name enter a short up to 31 characters name Continue with the installation When asked Would you like to print a test page select No and then click Finish When prompted insert the WINDOWS NT Workstation CD After the driver is installed an icon labeled Kodak photo printer 4700 or a custom name if you entered one appears in the list of printers Restart your computer to be sure all new files are added Photo Printer 4700 Series 2 Operating the Printer This chapter describes the printer s display panel and the printing options available Looking at the Display Panel The printer display panel on the front of the printer has three indicator lights i cau oY Error ini Photo ihe Table 1 describes the different statuses of these indicator lights Table 1 Indicator Light Statuses and What They Mean Power The printer is on and ready to print The printer 1s off A print job is printing Busy Flashing A print job is setting up Off The p
11. KODAK Photo Printer 4700 Series User Guide for KODAK Photo Printer 4700 KODAK Photo Printer 4710 KODAK Photo Printer 4720 KODAK PROFESSIONAL 4720 Photo Printer PEN ARER Contents POO THIS VS ai es eae rece esa a anh Sceeaae date ade eee eaaeaneaea A il R culatory and Safety Informati Oiii a e a V Radio Prequency Interteren Ce orarin a numshanedianret nuniiel cuca sneus ad volcan tceed san eae denen V lniportant Sae M Orma ON aia a orades ous ieeatetewechens abe valeedzeerecedt vi Noe Emission INTOLMA ION sonr vi E E i EETA EEA P EE T E EA E T T 7 Findings a Location tor the Pontet cssiyeesnisenaa a a aa 7 Uopackine the Printe henen a rasaeuertndssan phases wanaeetenenee 9 kocains the Primtet Parts a e E TO 10 Connecting the Cable and the Power CordSeicsssrer nnii a a aa 11 Loading the RIDON CINA E are estes ease hana AS 12 kemovme the RMD One Are E sa E E 13 Loddo te Paper aa a a a 14 Installatie Printer DIV S ee a sienna iceesl ear incon eeriahtearabanys 17 Installing the WINDOWS 95 98 Printer Driver esssssssssoenessssssssseerssssssssseeersssssssseerees 17 Installing the WINDOWS NT 4 0 Printer Driver 0 0 0 0 eeecccccccceeceeeeeeeeeeeeeeeeeeeeaaeeeeees 19 2 AQPeratin We PIMC iore n E ea E 21 Lookns arme Display Enh garrian a a a a E 21 Removing Paper Trimmings Photo Printer 4720 only cccccccseececceeceeeeeeeeeeaeeeeeeeeeeeeeees 22 Keeping the Printer in Good Working Order ccc
12. _Driver Use the CD for the installation 41 Appendix A Printer Specifications and Site Requirements Printer Specifications Printer Dimensions Width 295 mm 11 6 inches Depth 413 mm 16 25 inches Height 141 mm 5 55 inches Printer Weight 6 4 kg 14 Ibs Printer Resolution 10 5 pixels per mm 267 pixels per inch Space Requirements Front 229 mm 9 inches Back 76 mm 3 inches Left Side 51 mm 2 inches Right Side 254 mm 10 inches Operating Environment 5 C 40 F at 20 relative humidity Minimum 35 C 96 F at 85 relative humidity Maximum Power Requirements Voltage Frequency 90V to 250V 47Hz to 60Hz Power consumption 250 watts maximum Agency Approval Federal agency approval information appears on a label on the bottom of the printer Appendix A 43 Appendix B Accessories and Supplies This appendix lists the accessories and supplies available for the printer Ordering information is also included Accessories Purchase printer accessories through your Kodak representative Table 3 Accessories and Order Numbers Accessory Order Number Printer Type Universal Photo Sticker Paper Tray 178 3323 4710 and 4720 Sticker Paper Tray 121 6712 4700 Photo Paper Tray 831 7554 4700 Supplies Purchase printer supplies through your Kodak representative e Photo Kit 200 sheets e Sticker Kit 200 sheets e Print Head Cleaning Kit Order Number 172 1117 Appendix B
13. am clears resend the print job Sometimes a paper jam occurs as the paper is picked For this type of jam remove the paper tray and any paper caught in the printer If the paper jam still does not clear remove the paper through the paper jam access area To clear a paper jam through the paper jam access area 1 Turn the printer power off and unplug the printer 2 Turn the printer on its left side The paper media jam label is now visible Open panel remove jammed media replace panel before operation Paper Media Jam Label 33 3 Press down on the locking tab on the paper jam access area Remove the paper jam access area door ka WAT Da ri l 4 Remove the paper from the paper jam access area as Ea 5 Replace the paper jam access area door Make sure both locking tabs are secure L od Pa an Le a i Jau Fa a F 6 Turn the printer right side up 7 Plug in the power cord and turn the printer power on Resend the job 34 Photo Printer 4700 Series Cleaning the Print Head and the Platen Roller Photo Printer 4700 Series Lines or streaks on your prints indicate that the thermal print head and or the platen roller need cleaning Ten alcohol pads for cleaning the thermal print head are included with your printer For information about ordering extra pads See Supplies on page 45 CAUTION Always use the type of alcohol pad provided with your printer
14. appears you can e Click Retry to resend the job e Click Cancel to cancel the job e Click neither button Every 5 seconds the printer driver will retry the job Table 2 will assist you in identifying and correcting printer problems If you cannot solve a problem contact your Kodak representative for service Table 2 Common Printer Driver Error Messages Possible Causes Possible Solutions The printer is out of ribbon The ribbon cartridge is Remove the ribbon cartridge empty and load a new one The printer is out of paper The paper tray is empty Load paper Check ribbon cartridge Check paper tray Check paper path Check cutter The printer is not connected or the printer power is not turned on The ribbon cartridge is not loaded correctly A protective coating 1s requested for your print and an XTRALIFE ribbon cartridge is not loaded The paper tray is not inserted correctly Paper is stuck in the printer Paper trimmings stuck in the cutter The printer is not connected to the PC The printer power is not turned on See Loading the Ribbon Cartridge on page 12 Load an XTRALIFE ribbon cartridge Remove and re insert the paper tray making sure it is seated correctly Clear the paper jam See Handling Paper Jams on page 33 1 Turn off the printer 2 Remove tray and loose paper trimmings 3 Replace tray in the printer 4 Turn on the printer These
15. ase the separation between the equipment and the receiver e connect the equipment to an outlet on a circuit that is different from the one to which the receiver is connected e consult the dealer or an experienced radio TV technician for help Requirements of the EMC directive 89 336 EEC were met through compliance with the following e EN 55022 94 class B with Amendments A1 95 and A2 97 e EN 50082 1 European EU consists of EN 61000 4 2 95ESD EN 61000 4 3 95rf immunity EN 61000 4 4 95EFT EN 61000 3 2 Harmonics EN 61000 3 3 Flicker Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This is a Class B product based on the standard of the Voluntary Control Council for interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Important Safety Information CAUTION Use of controls or adjustments or performance of procedures other than those specified may result in injury and or damage to the printer Read and understand all instructions before using the printer The power outlet should be easily accessible and installed near the printer There are no user serviceable parts To reduce the risk of electric shock do not disassemble the printer
16. ay panel 21 M maintenance of the printer 22 33 O operating environment 43 operating the printer 21 options Advanced tabbed page 30 Device Options tabbed page 27 Page Setup tabbed page 28 Paper tabbed page 25 order numbers for accessories 45 P Page Setup tabbed page options 28 paper jams clearing 33 handling 33 Paper tabbed page options 25 paper tray description 14 paper trimmings removing 22 paper loading 14 parallel port configuring 17 19 49 parts of the printer 9 pick roller cleaning 38 platen roller cleaning 35 power cord connecting 11 power requirements 43 print head cleaning 35 printer accessories 45 characteristics 7 cleaning 39 components 9 keeping in good working order 22 location 7 maintenance 22 33 operating 21 parts 10 specifications 43 supplies 45 unpacking 9 working with 23 printer driver error messages 40 printer drivers installing 17 printer errors troubleshooting 33 printer features choosing on a WINDOWS 95 system 24 choosing on a WINDOWS 98 system 24 choosing on a WINDOWS NT 4 0 system 28 printer parts locating 10 R removing paper trimmings 22 ribbon cartridge 13 requirements for power 43 for space around the printer 7 43 of the site 43 50 resolving error messages 40 ribbon cartridge loading 12 removing 13 S selecting printer features on a WINDOWS 95 system 24 on a WINDOWS 98 system 24 on a WINDOWS NT 4 0 system 28 site requirements 43 space requirem
17. c fi Resolution 267 dots per inch E3 Color Appearance Colo flay Document Options Bi Halona Coke Aud renal jF Media ciiala Audo gt Kodak photo pines 4700 Document Settings Paper size allows you to specify the size of your output 4x6 in produces a 4 x 6 inch 102 x 152 mm image 4x7 in produces a 4 x 7 inch 102 x 178 mm image 4x8 2 in produces up to a4 x 7 inch 102 x 178 mm image This selection is appropriate for stickers and any uncut prints Border 4x6 in produces an image size that is 3 5 x 5 inches 89 x 127 mm See Appendix C on page 47 for recommended image sizing 30 Photo Printer 4700 Series Photo Printer 4700 Series Orientation allows you to specify a Portrait or a Landscape layout Copy Count the range is 1 150 Media allows you to make one of the following choices Xtralife Auto the printer applies protective coating to the print if an XTRALIFE ribbon cartridge is loaded If an XTRALIFE ribbon cartridge 1s not loaded no error message appears and the job prints without protective coating Xtralife On the printer applies protective coating to the print if an XTRALIFE ribbon cartridge is loaded If an XTRALIFE ribbon cartridge 1s not loaded an error message appears telling you to check the ribbon cartridge To resolve the error message e Load an XTRALIFE ribbon cartridge in the printer and click Retry on the error message Or e Click Cancel on the error
18. ccccssessssecececcceeeeseeeseceeeeeeaeaeeeeeeeeeeeeeaaas 22 WV Ob eae winihe PONET eee nant dansneancebioutia E E 23 Choosing the Printer Features on WINDOWS 95 and WINDOWS 98 Systems 000 24 What You Can Do on the Paper Tabbed Pave iiuienidactnwiwmiantiidenesicesareiiaainenets 25 What You Can Do on the Device Options Tabbed Page ssssnnnnessssssssoerrssssssssserrresss 21 Choosing the Printer Features on a WINDOWS NT 4 0 System ee ceecceccceceesssseeeeeeeeees 28 What You Can Do on the Page Setup Tabbed Page uu eeeccecccceceeeaeeeseeeeeeeeeeeaas 28 What You Can Do on the Advanced Tabbed Page cc cccssesseecceeeeeeeeeeeeeeeeeeeeeaaas 30 Photo Printer 4700 Series 1 3 Troubleshooting and Maintaining the Printer cccccccseseeceeceeeeeeeeeeeeeeeees 33 Handle Paper Jains senoosan E ad seul une eens eatonen 33 Cleaning the Print Head and the Platen Roller csc eausiciccmiverevencdolanteaiehaecuarienediavneddeen 35 Cleamine the Pick ROUGE crain tan hata acca eee tat haw tada a ioerat see aehcnri a 38 Cleanmine Me Ere aaa pes ean tose ttle Eanes ate ales teed atonal eareas a ce alas deed ea nulla 39 RESOLVING Error WICSSA CCS ais escapist athech eshte tec bau E ara lalsa Sutin we demain ts iavelsuatueieca 40 Appendix A Printer Specifications and Site Requirements cccccsceceeseeeeees 43 Primer S Pe CWC ALOIS aaa IA 43 SPACE REGULEN carana ea OC DR ere On E Rr RAE On Re 43 Op
19. e Printer Photo Printer 4700 Series The following items are included with the printer and packed in an accessory box If any items are missing contact your place of purchase e Universal photo sticker paper tray NOTE Depending on your printer model you may have both a photo paper tray and a sticker paper tray e Output tray e Power cords United States Europe and Australia e Print head cleaning kit e User s guide in English e CD labeled KODAK Photo Printer 4700 Series Software and Documentation containing ADOBE Acrobat Reader electronic version of the User s guide in Chinese English French German Japanese Korean Portuguese and Spanish printer drivers for WINDOWS 95 OEM Service Release 2 and WINDOWS 98 systems and WINDOWS NT 4 0 with a minimum of Service Pack 4 systems e Quick setup card in multiple languages NOTE The printer also requires a standard IEEE 1284 parallel cable which you may need to purchase Select a high quality well shielded cable Since cable length can affect the quality of communication between a computer and the printer select the shortest cable length possible To unpack the printer 1 Remove the accessory box from the shipping carton Open the box and remove its contents 2 Remove the printer from the shipping carton 3 Remove the printer from the plastic bag IMPORTANT Save the packaging in case you need to ship the printer Locating the Print
20. ents 7 43 specifications of the printer 43 statuses of indicator lights 21 T thermal print head cleaning 35 trimmings bin 22 troubleshooting 33 U unpacking the printer 9 V viewing the display panel 21 W WINDOWS 95 system choosing printer features 24 installing the printer driver 17 WINDOWS 98 system choosing printer features 24 installing the printer driver 17 WINDOWS NT 4 0 system choosing printer features 28 installing the printer driver 19 working with the printer 23 Photo Printer 4700 Series
21. er Parts Refer to the following illustrations to locate the main parts of your printer Front and Right Side of Printer Door Pull i LED Display Panel ae N ae i r Ribbon Cartridge Door F F E at ae os ra Output Tray Paper Tray Back and Left Side of Printer s m s P L 2 Bo pa i N Uag ig T ah Ea pa LA r a r i a a m e i lal a Ek na 7 a ee Le m i r a tm p L e a i i r aa a ia e T E a ee z Bi my id qatt Teer a vw ret ag ate Power Receptacle and On Off Switch Ventilation Centronics 36 Connector DB 25 Connector 10 Photo Printer 4700 Series Connecting the Cable and the Power Cords Standard power cords are provided The printer also requires a 1284 parallel cable which you may need to provide To connect the 1284 parallel cable 1 With the printer power and the computer power off plug the cable s DB 25 pin connector into the DB 25 parallel port connector on the back of the host computer Tighten the screws on the connector to lock it into place 2 Plug the cable s Centronics 36 pin connector into the Centronics 36 connector top connector on the back of the printer Adjust the cable clips on the pin connector to lock it into place To connect the power cord 1 Turn the printer power off 2 Locate the power cord for your geographic region The following power cords are included with your printer Europe United States Pe A
22. erating Fn VirOnMe nts ac ncusesasteedsnndenadupsedanessdeonddendaveesteadVanciatd eadaeadinndsnadabsuteedlancmecsnsiabediandennes 43 Power Re Quit CMC Its eeoa oie bonaravc bun abe duces vices ead E 43 PRS CICY PUD DLO Vd b ea a E T a E E odes E 43 Appendix B Accessories and Supplics cccccccsssseecccessccecseeseeccseueeeceeneeeeeseness 45 ACCESSES serra sata esate ied E aden ee Iocan cea 45 SUP en craic len apace ade Ya siento ne adotog sa aetna icin daca E adiaiok tactic octantentaniele 45 PAD De MC aCe SIZE S sasciacataneacrs teri E E E I N 47 IEEE E ET N E T A A A E EE E E E A 49 il Photo Printer 4700 Series About This Guide Chapter 1 Chapter 2 Chapter 3 Appendix A Appendix B Appendix C Photo Printer 4700 Series This guide provides the information that owners and operators of the KODAK Photo Printer 4700 Series need to set up operate maintain and troubleshoot the printer This guide is organized as follows Regulatory and Safety Information provides important information you should read before using the printer Getting Started explains how to unpack and set up the printer and how to get it ready to use Also tells how to load ribbon paper and the printer drivers Operating the Printer describes the functions of the indicator lights on the display panel and how to work with the printer driver settings Troubleshooting and Maintaining the Printer describes how to clear paper
23. fe Off selected Xtralife Off the printer does not apply protective coating to the print Copies the range is 1 150 About opens a window that lists the printer driver s name and version number Restore Defaults treturns all settings on the Paper tabbed page to their defaults e Paper Size 4x6 in e Orientation Portrait e Paper Source Default Tray e Media choice Xtralife Auto e Copies 1 e Print quality No Sharpening see What You Can Do on the Device Options Tabbed Page on page 27 Photo Printer 4700 Series What You Can Do on the Device Options Tabbed Page Photo Printer 4700 Series Print Quality allows you to sharpen an image to make edges crisper and details more noticeable The following choices are available No Sharpening no enhancement of details is added Normal Sharpening adds one half the amount of detail enhancement possible Maximum Sharpening adds the maximum amount of detail enhancement possible 2i Choosing the Printer Features on a WINDOWS NT 4 0 System On a WINDOWS NT 4 0 system the Page Setup and Advanced tabbed pages are the only ones in which the printer driver and the printer interact The other tabbed pages are provided by the operating system and are not discussed in this manual You can access the Page Setup and Advanced tabbed pages from the Control Panel or from an application To open one of these pages from the Control Panel double click the P
24. iated with your operating system click Browse select either the WIN95 folder or WIN98 folder and then click OK 7 Continue to follow the on screen instructions When you are prompted to select a port select EKLPT1 If the EKLPT1 port does not appear in your list you must add it before you finish installing the printer driver If the EKLPT1 port does appear in your list select it and proceed to the steps to finish installing the printer driver To add the EKLPT1 port 1 Click Add Port 2 Accept the default values for Port and Device and click OK 3 Click OK in the next dialog box The EKLPT1 port is now selected 4 Click Next To finish installing the printer driver 1 The printer s name appears If you choose to change that name enter a short up to 31 characters name 2 Follow the online instructions to complete the installation The printer icon is labeled Kodak photo printer 4700 or a customized name if you entered one 3 Restart your computer to be sure all new files are added Photo Printer 4700 Series Installing the WINDOWS NT 4 0 Printer Driver Photo Printer 4700 Series IMPORTANT The WINDOWS NT 4 0 printer driver requires the parallel port mode of your host computer to be ECP compatible Before you install this driver you may need to configure the parallel port mode of your host computer to ECP mode To configure the parallel port mode of your host computer to be ECP compatible
25. its left side 4 Locate the pick roller 5 Wrap a pressure sensitive tape such as masking or cellophane tape sticky side out around three fingers 6 Place the three taped fingers on the pick roller Use these fingers to turn the roller several times making sure that the tape touches all of the roller surface 7 Turn the printer right side up 8 Plug in the power cord and turn the printer power on Make sure paper is loaded correctly in the paper tray Print a copy If the pick roller still does not pick the paper contact your Kodak representative for service Photo Printer 4700 Series Cleaning the Printer Photo Printer 4700 Series To help ensure good printer performance and high quality output be sure the printer s operating environment is clean and dust free Clean the printer regularly as described below Before you begin turn the printer power off and unplug the power cord e Wipe the printer cabinet the paper tray area and the output tray with a damp lint free cloth These steps eliminate dust buildup and prevent dirt from getting into the printer CAUTION Never use abrasives or harsh chemicals to clean any part of the printer e Vacuum the exterior of the printer and the surrounding area to keep them dust free 39 Resolving Error Messages 40 Error 7 Error messages appear on the host computer and indicate that a printer or system problem has occurred When an error message
26. ity and damage the printer IMPORTANT Do not remove the paper tray while the printer is printing If you do paper might jam inside the printer To load photo paper or sticker paper 1 Pull the paper tray straight out of the printer 2 Lift the left side of the paper tray cover Corner Nails Internal Side r Bias Spring p IMPORTANT Photo and sticker paper may be packed with a piece of cardboard on top To avoid getting fingerprints on the paper keep this cardboard in place while you load the paper If your paper is not packed with a piece of cardboard on top cover the top sheet with a clean piece of protective material to avoid getting fingerprints on the paper Fingerprints on the image area will affect image quality Photo Printer 4700 Series 15 3 Place a stack of no more than 100 sheets of paper shiny side up for photo paper and sticker side up for sticker paper Kodak logo facedown for both at a slight angle in the tray Side Bias Springs Right Corner Nail 4 Push the paper against the internal side bias springs and under the right corner nail 5 Lower the paper into the paper tray Fit the left edge of the paper under the left corner nail 6 Hold the paper down below the paper tray sides and close the paper tray cover Discard the cardboard if you are loading photo paper Discard the top sheet of protective material if you are loading sticker paper 7 Line up the paper tray grooves with the
27. jams clean the thermal print head and handle error messages Provides solutions to common printer problems Printer Specifications and Site Requirements lists printer specifications and site specifications Accessories and Supplies lists accessories and supplies for the printer and tells how to order them Image Sizes includes a table that lists recommended image sizes for optimum printing il Regulatory and Safety Information This section lists important regulatory and safety information for the KODAK Photo Printer 4700 Series Radio Frequency Interference Photo Printer 4700 Series NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e reposition or relocate the receiving antenna e incre
28. llow the instructions on the Main Page to navigate to the page that lists your Parallel Port Type 3 If necessary change your Parallel Port Type to ECP mode 4 Save and exit the Setup Program per your computer manufacturer s instructions The BIOS automatically updates your Parallel Port Mode and restarts the system You are now ready to install the printer driver To install the printer driver 1 To start the Add Printer Wizard do one of the following e Click Start point to Settings click Printers and then double click the Add Printer icon Or e Insert the CD that came with your printer into your CD ROM drive select your language from the choices that appear on the screen and then click Printer Drivers If the screen does not appear double click My Computer then double click your CD ROM drive 17 18 2 Follow the on screen instructions When you are prompted to select a manufacturer and printer insert the CD that came with your printer into your CD ROM drive and click Have Disk 3 Click Browse and locate the drive and folder that contains the OEMSETUP INF file for your printer When the correct file name appears in the Copy manufacturer s files from text box click OK 4 Be sure the drive listed in the Copy manufacturer s files from list box is your CD ROM drive and click OK 5 Select your printer from the list and click Next 6 When prompted insert the WINDOWS Installation CD assoc
29. message and resend the job with Xtralife Auto or Xtralife Off selected Xtralife Off the printer does not apply protective coating to the print Print Quality allows you to sharpen an image to make edges crisper and details more noticeable The following choices are available No Sharpening no enhancement of details is added Normal Sharpening adds one half the amount of detail enhancement possible Maximum Sharpening adds the maximum amount of detail enhancement possible NOTE The following two buttons are visible only if you select Kodak photo printer 4700 Document Settings at the top of the Advanced tabbed page Undo Changed Option returns all settings on the Advanced tabbed page to the previous settings About Raster Printer Driver opens a window that lists the printer driver s name and version number 31 3 Troubleshooting and Maintaining the Printer Handling Paper Jams Photo Printer 4700 Series This chapter describes the problems you may occasionally have with the printer Information on how to solve these problems as well as printer maintenance procedures are also included If a paper jam occurs the printer attempts to eject the jammed paper automatically If the paper jam clears resend the print job If the printer is unable to clear the jam automatically turn the printer power off and then on This action may cause the printer to eject the partially processed paper If the paper j
30. rinter is available to start printing a job Photo Printer 4700 Series 21 Table 1 Indicator Light Statuses and What They Mean Cont d Error On A printing error occurred Turn the printer off and back on to reset NOTE Check your host Flashing The printer is initializing computer for the The paper tray may be empty or the ribbon error Message cartridge missing A paper jam may exist For a listing of error messages Off No errors exist possible causes and possible solutions see Resolving Error Messages on page 40 Removing Paper Trimmings Photo Printer 4720 only The trimmings bin sits on top of the paper tray When your paper is cut the trimmings drop into this bin Be sure to remove the trimmings before you lift the paper tray cover to load paper CAUTION Empty the bin every fifty cut prints to prevent the trimmings from interfering with the operation of the cutter Trimmings Bin O Keeping the Printer in Good Working Order Follow these guidelines e Keep the printer clean e Keep the surrounding area vacuumed and litter free e Protect the printer from tobacco smoke dust sand and liquid spills e Keep objects off the top of the printer Photo Printer 4700 Series Working with the Printer Photo Printer 4700 Series Follow these guidelines Do NOT overload the paper tray We suggest loading no more than 100 sheets of paper Do NOT remove prints from the output
31. rinters icon Right click Kodak photo printer 4700 or a customized name if you entered one and click Document Defaults Click either the Page Setup tab or the Advanced tab to open that tabbed page What You Can Do on the Page Setup Tabbed Page 28 EJ Kodak photo printer 4700 Document Properties El Ed Paper Size darin 102 178 mm Copy Count i Copy 1 150 Orientation Portrait Landscape Color Appearance ewe Gray Scale Color Paper Size allows you to specify the size of your output 4x7 in produces a 4 x 7 inch 102 x 178 mm image 4x6 in produces a 4 x 6 inch 102 x 152 mm image Border produces a bordered 4 x 6 inch print The printed image size is 3 5 x 5 inches 89 x 127 mm 4x8 2 in produces up to a4 x 7 inch 102 x 178 mm image This selection is appropriate for stickers and any uncut prints See Appendix C on page 47 for recommended image sizing Photo Printer 4700 Series Photo Printer 4700 Series Copy Count the range is 1 150 Orientation allows you to specify a Portrait or a Landscape layout Color Appearance a standard control provided by the printer driver Allows you to request either grayscale or color output 29 What You Can Do on the Advanced Tabbed Page A Kodak pholo pistes 4 0 Diotument Preperlies E l Papen Output E Pape Sie cael m O s 175 menj lA Orientation lt Prstraity J Copp Count lt 1 Copy in Graphi
32. steps should cycle the cutter and clear the paper Check the 1284 parallel cable connections Check the power cord connections Photo Printer 4700 Series NA Table 2 Common Printer Driver Error Messages Cont d Possible Causes Possible Solutions There is a problem with the printer A system error has occurred Usage dialog box appears during the installation of the EKLPT port on a WINDOWS NT system Photo Printer 4700 Series There is a problem with the printer or the printer is not responding The PC has a system error The PC does not have enough memory to print the job You are trying to install the EKLPT port from a source other than the CD The new source has blank spaces embedded in the full path name of the installation software s source directory e Wait a few seconds and select Retry in the error dialog box e Select Cancel in the error dialog box Resend the job e Restart the printer and resend the job e Wait a few seconds and select Retry in the error dialog box e Select Cancel in the error dialog box Resend the job e Save your work Close all applications Restart the PC and resend the job e Close all unnecessary applications e Resize the image to make it smaller e Save your work Close all applications Restart the PC and resend the job Remove the blank spaces For example replace C 4700 Windows NT Driver with C 4700_Windows_ NT
33. ter then double click your CD ROM drive 2 Follow the on screen instructions When you are prompted to select a port select EKLPT1 If the EKLPT1 port does not appear in your list you must add it before you finish installing the printer driver If the EKLPT1 port does appear in your list select it and proceed to the steps to finish installing the printer driver 19 To add the EKLPT1 port l 2 Click Add Port and New Monitor In the Installing Print Monitor dialog box that opens if necessary change the drive in the Copy files from text box to your CD ROM drive Place the CD that came with your printer in your CD ROM drive Browse to the MONITOR INF file and click OK The Printer Ports dialog box opens with Kodak ECP Port highlighted Click New Port A progress bar appears while the files are downloading A Setup Message also appears stating that you must restart your PC before the new ECP port will take effect Complete the installation before restarting your PC NOTE If you get an error message instead of the progress bar see Resolving 4 Error Messages on page 40 In the next two dialog boxes that open click OK In the next dialog box click Close The EKLPT1 port is now installed To finish installing the printer driver 1 2 20 Click Next When prompted to select a manufacturer and printer insert the CD that came with your printer into your CD ROM drive and click Have
34. ties Border Aue IF Default Tray strale Auto I S Abot _ Restore Defauts_ LOK Cancel Paper size allows you to specify the size of your output 4x7 in produces a 4 x 7 inch 102 x 178 mm image 4x6 in produces a 4 x 6 inch 102 x 152 mm image Border produces a bordered 4 x 6 inch 102 x 152 mm print The printed image size is 3 5 x 5 inches 89 x 127 mm 4x8 2 in produces up to a 4 x 7 inch 102 x 178 mm image This selection is appropriate for stickers and any uncut prints See Appendix C on page 47 for recommended image sizing 25 26 Orientation allows you to specify a Portrait or a Landscape layout Paper source standard WINDOWS 95 98 required feature Default Tray is the only option Media choice allows you to make one of the following choices Xtralife Auto the printer applies protective coating to the print if an XTRALIFE ribbon cartridge is loaded If an XTRALIFE ribbon cartridge 1s not loaded the job prints without the protective coating and no error message appears Xtralife On the printer applies protective coating to the print if an XTRALIFE ribbon cartridge is loaded If an XTRALIFE ribbon cartridge 1s not loaded an error message appears telling you to check the ribbon cartridge To resolve the error message e Load an XTRALIFE ribbon cartridge in the printer and click Retry Or e Click Cancel on the error message and resend the job with Xtralife Auto or Xtrali
35. ustralia 3 Plug the appropriate end of the power cord into the port on the printer 4 Plug the power cord into the power outlet Power Cord 1284 Parallel Connector Connector 5 Set the power switch to On Photo Printer 4700 Series 11 Loading the Ribbon Cartridge The ribbon provides the dyes for printing images The four patch ribbon contains three dye patches yellow magenta and cyan and the protective coating patch The three color XTRALIFE ribbon contains enough dye to make 100 prints To load a ribbon cartridge 1 Remove the ribbon cartridge from its packaging 2 Place your finger in the top opening of the printer s ribbon cartridge door Pull the door toward you to open it 3 Slide the new ribbon cartridge with the smooth finished side facing you into the open slot The ribbon cartridge only fits one way in the open slot Push the cartridge until it locks in place ttl Pos press ag NOTE If the ribbon cartridge does not insert fully rotate the cartridge spools slightly and try again Rotate here A lt ba 4 Close the door 12 Photo Printer 4700 Series Removing the Ribbon Cartridge 1 Place your finger in the opening at the top of the ribbon cartridge door Pull the door toward you to open it 2 Push up on the green lever to release the ribbon cartridge cy I val af ee EN 3 Remove the cartridge Slide the new

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