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Intermec PB50 Label Maker User Manual

1. HEAD RESIST TESTPRINT PRINT SPEED LSS TEST CLIP DEFAULT LTS LESS AUTO LTS VALUE POWER T 1 LSS MANUAL LTS ADJUST LOW BATTERY SLEEP TIMER STANDBY TIMER LTS TEST DISPLAY L ORIENTATION CONTRAST PB50 Mobile Label and Receipt Printer User s Guide 59 Chapter B IPL and Fingerprint Setup Menus 60 PB50 Mobile Label and Receipt Printer User s Guide fatermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2008 Intermec Technologies Corporation All rights reserved PB50 Mobile Label and Receipt Printer User s Guide P N 934 012 002
2. lt ETX gt where xxxxxxxxxx can be a value from 0 to 64 characters e Send the following command to make sure your values match those used by the access point lt STX gt lt SI gt wt variable name lt ETX gt All variables are returned with the exception of EAP_PASS which always returns if configured and CA_CERT which transmits the name of the last certificate authority successfully installed An additional read only variable for the supplicant state called STATE is also returned You may need to send the following command several times for the wireless station to connect lt STX gt lt SI gt ws ACTI VE 1 lt ETX gt Configuring Wireless Printing Using Fingerprint Use the following procedures to configure your PBSO with Fingerprint for wireless printing PB50 Mobile Label and Receipt Printer User s Guide 33 Chapter 2 Configuring the PB50 34 To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID run su p pass admin setup write wlan uart1 setup wlan SSID xxxxx where xxxxx can be from 0 to 32 ASCII characters not including the double quote Note The default password for logging in as an admin is pass If you have changed the password you will need to use your password instead of pass 2 Send the following commands to configure the WEP keys The following examp
3. 3 Insert a roll of media and press the media adjust guide until the roll is held firmly in place Make sure you load the media clockwise so that it pulls off the core from the bottom of the printer 4 Pull out approximately 8 cm 3 inches of the media 12 PB50 Mobile Label and Receipt Printer User s Guide Chapter 1 Using the PB50 Mobile Label and Receipt Printer 5 Close the media cover until it latches The printer emits the hardware sound to tell you that the media door closed correctly 6 Press down on the self strip door to make sure the media cover is completely latched Note The linerless printer does not have a self strip door Instead the self strip door is molded plastic and part of the media cover 7 Press and hold the Feed button for more than two seconds to calibrate the media PB50 Mobile Label and Receipt Printer User s Guide 13 Chapter 1 Using the PB50 Mobile Label and Receipt Printer To load media for self strip printing 1 2 5 6 14 Complete Steps 1 through 4 in the previous procedure Open the self strip door in the media cover Self strip door Self strip bar Remove a label from the roll of media so that you are left with several inches of label liner Feed the label liner over the self strip bar and out the back of the self strip door Close the media cover until it latches and press down on the self strip door to make sure it locks Pull on
4. Addition of the power management options Sleep Timer and Standby Timer 2 PB50 Mobile Label and Receipt Printer User s Guide Chapter 1 Using the PB50 Mobile Label and Receipt Printer Identifying the Parts of the Printer Use this illustrations to familiarize yourself with some of the features of the PBSO Self strip door Media cover release button Control panel Ready to Work Communications port indicator PB50 Printer This illustration shows the important features of the PB50 printer A weather resistant flap protects the communications ports and the external power connector Understanding the Printer Firmware Your PBSO printer comes with Intermec Printer Language IPL Fingerprint or ESC P firmware The choice of firmware affects the functionality of the printer and how you interact with it This manual contains information for using each type of printer firmware The current firmware type and version display on the PBSO screen when the printer is in Ready mode The PB50 Display Showing IPL Firmware PB50 Mobile Label and Receipt Printer User s Guide 3 Chapter 1 Using the PB50 Mobile Label and Receipt Printer Understanding the Control Panel The PBSO control panel contains four buttons a liquid crystal display LCD and one LED indicator Use the four buttons to navigate the menu system and perform functions on the PB50 printer See the following tables to understand the buttons t
5. 50 loaded with ESC P firmware Send the ESC EZ TP command to the printer PB50 Mobile Label and Receipt Printer User s Guide 15 Chapter 1 Using the PB50 Mobile Label and Receipt Printer 16 PB50 Mobile Label and Receipt Printer User s Guide Configuring the PB50 In this chapter you will find these sections Configuring the PB50 Establishing Communications With a Host Upgrading the Firmware Downloading Fonts and Graphics 17 Chapter 2 Configuring the PB50 Configuring the PB50 You can change the configuration settings of the 50 printer directly from the display by sending commands from your PC by using the web pages or remotely from the SmartSystems console For more information on the IPL and Fingerprint menu systems see IPL and Fingerprint Setup Menus on page 57 Understanding the Display Modes 18 The PBSO has six display modes to help you effectively interact with the printer Ready Information Paused Setup Error and Test Use the following sections to understand the different printer modes Understanding Ready Mode The printer is in Ready mode when the printer is on and ready to print The main screen displays the power status the radio status and the printer language and version The PB50 in Ready Mode Understanding Information Mode When the printer is in Information mode it displays a subset of network information about the printer If the printer experience
6. 50 to go to sleep if the printer is not printing and you do not have any interaction with it When the printer goes to sleep it turns off the backlight and it dims the Ready to Work indicator By default the printer backlight turns off after 20 seconds of no user interaction You can set Sleep Timer to always off always on 5 seconds 10 seconds 20 seconds 30 seconds or 60 seconds The backlight turns on when the printer begins printing you press a button e you connect the printer to external power you are communicating with or sending data to the printer Note If you have Sleep Timer set to always on the Standby timer setting will have no effect the 50 Use the Standby Timer option to turn off power to the radio the display and the backlight The Standby Timer option has the same effect on the 50 as pressing the Standby button When the printer is in Standby mode both the LCD and the Ready to Work indicator are turned off You can set Standby Timer to 5 mins 10 mins 20 mins 30 mins 60 mins or disabled Press the Standby button to turn the printer back on PB50 Mobile Label and Receipt Printer User s Guide 7 Chapter 1 Using the PB50 Mobile Label and Receipt Printer Using the Batteries The PBSO uses a rechargeable 2200 mAh lithium ion battery Model AB 13 for power You must fully charge the battery before you can use the 50 A fully charged battery can last up to one
7. e an Intermec 12 VDC power supply Model AE19 e an AC power cord To charge the battery inside the 50 1 Install the battery in the PBSO For help see the previous section Installing the Battery on page 8 2 Connect the power supply to the DC power connector on the printer 3 Connect one end of the power cord to the power supply and then plug the other end into an AC outlet PB50 Mobile Label and Receipt Printer User s Guide g Chapter 1 Using the PB50 Mobile Label and Receipt Printer Understanding the Battery Icons The easiest way to tell che status of your battery is to look at the battery icons on the control panel of the PBSO Battery Icon Status Icon Status Battery is fully charged Battery has a medium charge You should be able to work for several more hours before charging or replacing the battery Ci Battery is low You need to replace the battery soon co Battery is critically low You need to replace the battery now Battery charging error You may need to replace the Ay c battery External power connected and there is no battery in the printer Extending Battery Life Here are some tips for extending the overall life of your battery e Never expose the battery to direct sunlight or temperatures over 40 C 104 F Only charge the battery inside the PB50 using a power supply or in the 4 bay battery charger Model AC18 Do not set the backlight to always on T
8. The media cover is open Thereisa printer error that requires you to perform an action For a list of possible problems see Troubleshooting the PB50 on page 42 Understanding the Printer Sounds The PB50 plays sounds in response to several actions that you can take with the printer Use the following table to understand when the sounds occur and what they mean Understanding the Printer Sounds Sound Power Hardware Button Error Occurs When Yousupply power battery or AC adapter to the printer The PBSO starts charging the battery You open the media door close the media door or insert a cable You press any of the PB50 buttons The printer cannot feed paper or print a job because of a hardware issue such as the media door open a paper jam or there is no media e An error occurs such as a paper jam ora print error PB50 Mobile Label and Receipt Printer User s Guide Chapter 1 Using the PB50 Mobile Label and Receipt Printer Managing Power on the PB50 Use the power options on the PB50 to manage and conserve battery power From the Power option in Setup menu you can set Low Battery Sleep Timer and Standby Timer Use the Low Battery option to set the battery voltage at which the low battery warning appears The values for Low Battery range from 12 1 V to 16 8 V in 0 1 V increments The default setting is 13 5 V Use the Sleep Timer option to set the amount of time it takes for the
9. Gap length centered on perforation Notch length centered on perforation Notch width centered on perforation Black mark length centered on perforation Black mark width centered on media width Chapter A Specifications 19 mm 0 75in 10 2 mm 0 4 in 67 3 mm 2 65 in 49mm 1 9 in to 111 5 mm 4 4 in 25 4 mm 1 0 in to 609 6 mm 24 in Continuous 0 05 mm 0 002 in to 0 165 mm 0 0065 in 0 15 mm 0 006 in 3 17 mm 0 125 in to 12 7 mm 0 50 in 6 35 mm 0 25 in 12 7 mm 0 50 in 3 17 mm 0 125 in to 12 7 mm 0 50 in Full width of media Receipt roll stock media is supplied as a continuous roll Label tag and fanfold media use repeat indicators for non continuous media Gap notch and black marks are used as repeat indicators Gap Label and fanfold media Notch Tag media e Black mark Label tag and fanfold media Here are a few things to keep in mind when ordering media for the PBSO printer Black marks can only be sensed on the back side of the media Youcanuse higher caliper media in the printer but print quality will be reduced Receipt roll stock media has an end of roll indicator The end of roll indicator is a red marking on last 3 feet of roll on the thermally sensitive side of the paper PB50 Mobile Label and Recept Printer User s Guide 53 Chapter A Specifications External Fanfold Media Specifications Stack height 70 mm 2 75 in Pa
10. PAGE UDC FONT MEDIA TESTFEED LBL LENGTH LBL WIDTH FORM ADJ DOTS FORM ADJ DOTS LBL REST POINT MEDIA TYPE MODE DOTS DOTS SENSITIVITY DARKNESS x Y CONFIGURATION PWRUP LTS EMULATION ERAT REED CALIBRATION POWER LOW BATTERY SLEEP TIMER STANDBY TIMER DISPLAY L ORIENTATION CONTRAST 58 PB50 Mobile Label and Receipt Printer User s Guide Fingerprint Setup Menu SETUP SER COM UART1 Chapter B IPL and Fingerprint Setup Menus BAUDRATE CHAR LENGTH PARITY STOPBITS FLOWCONTROL NEW LINE REC BUF TRANS BUF RTS CTS NET COM NET 1 I NEW LINE XON XOFF DATA TO HOST DATA FROM NETWORK HOST L 3 IP SELECTION IP ADDRESS NETMASK DEFAULT ROUTER NAMESERVER MAC ADDRESS FEEDADJ 9 STARTADJ STOPADJ MEDIA Be e TESTFEED LEN SLOW CONTRAST TESTFEED MEDIA SIZE MEDIATYPE PAPERTYPE pis MS LABELS DIRECT XSTART w GAPS THERMAL I TICKET LABEL wou w a CONTRAST TICKET w GAPS LABEL I FACTOR FIX LENGTH STRIP I VAR LENGTH STRIP PRINT DEFS cu LL L L
11. Recommended Medi a Sensitivity Constant Factor and Print Speed continued Sensitivity Constant Factor Description Max Print Speed North American Label Media continued 103 110 45 Direct Thermal Linerless Dependent on format and environment North America Receipt Media 401 45 40 Duratherm TC 2 ips 102 32 40 Duratherm NTC 2 2 ips 101 30 40 Duratherm NTC 2 ips European Label Media 440 47 30 Thermal Eco 2 ips 140 70 40 Thermal Top 4 ips Accessories for the PB50 You can use these accessories sold and ordered separately with the PBSO printer To order accessories contact your local Intermec sales representative AB13 Battery Use the lithium ion 2200 mAh battery to provide power to the printer AC18 4 Bay Battery Charger Use the AC18 to charge up to four batteries at a time The battery charger is designed to sense when a battery is fully charged and not overcharge it ensuring long and consistent battery life AV8 Vehicle Cradle Use the vehicle cradle to attach the PB50 to a truck or forklift You will need the forklift power supply kit to connect your vehicle power to the PBSO Belt Clip Use the PBSO belt clip to attach the printer to your belt PB50 Mobile Label and Recept Printer User s Guide 55 Chapter A Specifications Cart Dock Use the cart dock to easily attach the 50 to a movable cart or a flat surface Forklift Power Supply Kit Use the forklift power supply kit to connect the PB50 and vehi
12. Telephone 82 31 436 1191 E mail mjyun awoo co kr IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu Daegu City Korea E mail jmyou idif co kr or korlim gw idif co kr PB50 Mobile Label and Receipt Printer User s Guide Before You Begin Who Should Read This Manual This user s guide is for the person who is responsible for installing configuring and maintaining the PBSO printer This guide provides you with information about the features of the 50 and how to install configure operate maintain and troubleshoot it Before you work with the 50 you should be familiar with your network and general networking terms such as IP address Related Documents This table contains a list of related Intermec documents and their part numbers Document Title Part Number Intermec Fingerprint Command Reference Manual 937 005 xxx Intermec Fingerprint Developer s Guide 934 019 xxx Intermec Printer Language IPL Developer s Guide 934 013 xxx Intermec Printer Language IPL Command Reference Manual 937 007 ESC P Programmer s Reference Manual 937 010 xxx The Intermec web site at www intermec com contains our documents as PDF files that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click Support gt Manuals 3 In the Select a Product field choose the product whose documentation you want to download
13. After every five rolls of paper sensor is free of dust media or more often if necessary PB50 Mobile Label and Receipt Printer User s Guide 49 Chapter 3 Troubleshooting and Maintaining the PB50 50 PB50 Mobile Label and Receipt Printer User s Guide Specifications 51 Chapter A Specifications Specifications Physical Dimensions Depth 78 7 mm 3 1 in Height 174 5 mm 6 9 in Width 159 5 mm 6 3 in Weight 1190 g 21b with battery Power Specifications AC power adapter 100 to 240V voltage Printer voltage 100V to 240V and 50 Hz to 60 Hz Operating power Rechargeable 16 8 V 2200 mAh lithium ion battery Temperature and Humidity Specifications Operating temperature 15 C to 50 C 5 F to 122 F Storage temperature 22 C to 70 C 30 F to 158 F Charging temperature 0 C to 45 C 32 F to 113 F Relative humidity 0 to 95 non condensing Sealing IP54 Memory RAM 16 MB Flash 64 MB Print Speed and Resolution Print speed 4 ips 100 mm s Resolution 203 dpi 8 dots mm Print Technology Printhead Direct thermal Maximum print width 108 mm 4 25 in 52 PB50 Mobile Label and Recept Printer User s Guide Media Specifications Core inside diameter standard Core inside diameter with adapter Maximum roll outside diameter Media width label with liner receipt Media length label Media length receipt Media caliper label with liner receipt Media caliper tag maximum
14. Chapter 2 Configuring the PB50 Understanding the 802 11 Radio Icons continued Icon Description Weak signal il Poor signal 0000 No signal Use the following sections to set most of your wireless communication settings For help with additional commands and information see either the Fingerprint Command Reference Manual P N 937 005 xxx or the IPL Command Reference Manual P N 937 007 xxx You can download both documents from the Intermec web site at www intermec com Configuring Wireless Printing Using IPL Use the following procedures to configure your PB50 with IPL for wireless printing To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID lt 6 gt lt gt p pass admin lt ETX gt lt STX gt lt SI gt ws SSID Xxxxx lt ETX gt where xxxxx can be from 0 to 32 ASCII characters not including the double quote Note The default password for logging in as an admin is pass If you have changed the password you will need to use your password instead of pass N Send the following commands to configure the WEP keys The following example sets WEP key 1 to 1234 and enables WEP key 1 lt STX gt lt SI gt ws WEP1 0x0001020304 lt ETX gt lt STX gt lt SI gt ws WEP_KEY 1 lt ETX gt 3 Send the following command to activate the settings lt STX gt lt SI gt
15. Intermec web site at www intermec com PB50 Mobile Label and Receipt Printer User s Guide 39 Chapter 2 Configuring the PB50 40 PB50 Mobile Label and Receipt Printer User s Guide Troubleshooting and Maintaining the PB50 Use this chapter to solve problems you may encounter while using the PB50 You will also find information on booting the printer and routine maintenance In this chapter you will find these sections Troubleshooting the PB50 Cold Booting the PB50 Cleaning the Printer 41 Chapter 3 Troubleshooting and Maintaining the PB50 Troubleshooting the PB50 You may have printer operation print quality or printer communication problems at some time during the life of the 50 printer It is easy to fix most of the problems and you will find solutions in Troubleshooting Printer Problems and Finding Solutions on page 44 If you cannot find the answer to your problem you may need to contact Product Support Contacting Product Support Before you call Intermec Product Support you may want to visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support If you still need help after visiting Knowledge Central you may need to call Product Support To talk to an Intermec Product Support representative in the U S A or Canada call 1 800 755 5505 Outside the U S A and Canada go to www intermec com and
16. PB50 To set up Bluetooth communications with a mobile computer Follow the procedure to discover and connect to Bluetooth devices in your mobile computer user s manual passcode for the PBSOC The default passcode for the PBSOC is Note For maximum security you need to configure a Bluetooth 1234 To set up Bluetooth communications with a scanner 1 Download and install EasySet 2 Create the following bar code labels using EasySet Administrator reset factory defaults Bluetooth parameters security not active Bluetooth parameters connect disconnect compose BT address Bluetooth parameters security compose PIN 3 Scan the bar code labels with the Bluetooth scanner Understanding Bluetooth Radio Icons Icon Description 8 The Bluetooth radio is on and the printer is not connected to a serial cable X The Bluetooth radio is turned off The Bluetooth radio turns off d when you connect a serial cable Setting Up 802 11 Radio Communications The PBSO can have an internal 802 11 b g radio to transfer and receive data using wireless communications This manual assumes that you have already set up your wireless communications network including your access points The following procedures include information on setting up wireless security for both IPL and Fingerprint versions of the PB50 28 PB50 Mobile Label and Receipt Printer User s Guide Chapter 2 Configuring the PB50 The PBSO supports t
17. Page on page 26 2 From the home page click Maintenance 3 From the Firmware upgrade page browse to the upgrade firmware file 4 Click Upgrade To upgrade your printer using a serial connection 1 Make sure you have established serial communications between your PC and the PBSO For help see Setting Up Serial Communications on page 36 2 Use Fingerprint IPL or ESC P commands to send the upgrade file to the printer For help with Fingerprint IPL or ESC P commands and information see the Fingerprint Command Reference Manual the IPL Command Reference Manual or the ESC P Programmer s Reference Manual You can download all of the documents from the Intermec web site at www intermec com PB50 Mobile Label and Receipt Printer User s Guide Chapter 2 Configuring the PB50 Downloading Fonts and Graphics The easiest way to download fonts and graphics is to use the free Intermec printer application called PrintSet You can download PrintSet from the downloads page for the PBSO printer on the Intermec web site at www intermec com Follow the procedures in the PrintSet online help to download fonts and graphics You can also use Fingerprint IPL or ESC P commands to send fonts and graphics to the printer For help with commands and information see either the Fingerprint Command Reference Manual che IPL Command Reference Manual or the ESC P Programmer s Reference Manual You can download both documents from the
18. SI gt wt WHP1 lt ETX gt lt STX gt lt SI gt wt WHEP2 lt ETX gt lt STX gt lt SI gt wt WHP3 lt ETX gt lt STX gt lt SI gt wt WHP4 lt ETX gt lt STX gt lt SI gt wt AUTH lt ETX gt lt STX gt lt SI gt wt WPA lt ETX gt lt STX gt lt SI gt wt WPA2 lt ETX gt lt STX gt lt SI gt wt WPA_PSK lt ETX gt lt STX gt lt SI gt wt lt gt lt STX gt lt SI gt wt PWR_MODE lt ETX gt lt STX gt lt SI gt wt CHANNEL lt ETX gt lt STX gt lt SI gt wt AP_MAC lt ETX gt lt STX gt lt SI gt wt SIGNAL lt ETX gt lt STX gt lt SI gt wt SPEED lt ETX gt lt STX gt lt SI gt wt ACTIVE lt ETX gt If you have a Fingerprint version of the printer send this command to the 50 setup write wlan uart1 5 Set up the 50 to use the correct SSID and authentication modes See one of the following procedures to configure wireless printing on your IPL or Fingerprint printer 6 If you are going to use certificates for validation transfer the certificate to the printer The printer can accept pfx pem and der certificates 7 Verify that the PBSO is connected to the access point and make sure it has an IP address allocated to it Understanding the 802 11 Radio Icons Icon Description ul l l Excellent signal iil Strong signal aai Good signal PB50 Mobile Label and Receipt Printer User s Guide
19. click Contact Us to find your local Intermec representative Before you call Intermec Product Support make sure you have the following information ready Printer serial number Firmware type and version Bluetooth wireless or serial port settings You can find all of the information listed above in the printer menu system or on a testprint page Understanding Error Messages Use the following tables to troubleshoot some common error message you may see display on 50 screen Some of the error messages specific to the type of firmware you have loaded on your PB50 42 PB50 Mobile Label and Receipt Printer User s Guide Chapter 3 Troubleshooting and Maintaining the PB50 Possible PB50 Error Icons and Messages Errorlcon Error Message ial V b PB50 Mobile Label and Receipt Printer User s Guide Pause Paper out IPL Out of Paper Fingerprint Testfeed not done Printhead hot Upgrading LSS too high LSS too low IP configuration error IP link error Description The print job is paused The printer is out of paper Load a new roll of media For help see Loading Media on page 11 The printer did not perform a testfeed before it printed out test labels It is important to perform a testfeed because it calibrates the sensor To perform a testfeed In Fingerprint and ESC P press the Feed button for more than 2 seconds e In IPL open and close the media door a
20. contain a Bluetooth radio that allows wireless communications with a remote device from distances up to 100 meters approximately 328 feet depending on the Bluetooth range capabilities of the remote device environmental conditions and obstructions For the Bluetooth enabled devices to exchange data both devices must establish a connection Bluetooth software is always running in the background The 50 cannot initiate a Bluetooth connection One of the devices such as a CK31 CK61 700 series CN2B or CN3 mobile computer must request a connection with the printer The PB50C then accepts or rejects the connection Use Intermec Settings on the mobile computer to enable the Bluetooth settings on the PBSOC The PBSOC can also connect to Bluetooth scanners such as the SF51 and the SR61 Cordless scanners You can create the bar code labels you need to connect the printer to a Bluetooth scanner using EasySet software If you are going to create the bar code labels using EasySet you will need to know the Bluetooth Device Address and the PIN of the PBSOC You can download a free version of EasySet from the Intermec web site at www intermec com Each PBSOC equipped with a Bluetooth radio has a unique Bluetooth Device Address BDA loaded into its module when manufactured You can find the BDA on the certification label located on the bottom of the printer PB50 Mobile Label and Receipt Printer User s Guide 27 Chapter 2 Configuring the
21. media and that the media cover is closed Make sure that you can advance media by pressing the Feed button Print quality is poor Clean the printhead For help see Cleaning the Printer on page 48 Check the battery and recharge or replace as necessary For help see Charging the Batteries on page 9 Check the quality of the media Use only Intermec media to ensure superior print quality and product performance Check that the printer is set to the appropritae Constant Factory or sensitivity number for the media you are using Troubleshooting Communication Problems 46 Use Dump mode to verify that the printer is receiving data from the host correctly Using the Line Analyzer in Fingerprint In Dump mode the printer runs a Fingerprint program called Line Analyzer The Line Analyzer captures incoming characters on the communication ports and prints them on one or more labels The easiest way to enter Dump mode is through Test mode or Extended Test mode For help see Understanding Test Mode on page 21 After the printer enters Dump mode it tells you it has entered Dump mode by printing it on a label The display shows the Dump mode icon and printer is ready to receive data While the printer is receiving data the Ready to Work indicator blinks After a half of a second if no more characters have been received the printer times out The program considers the transmission terminated and prints out a labe
22. program HyperTerminal and a serial or network connection If your printer uses the Fingerprint language you use the SETUP command followed by the node subnode and parameters setting Here is a Fingerprint example that sets your media setting to labels with gaps SETUP MEDIA MEDIA TYPE LABEL w GAPS If your printer uses the IPL language you would send this command lt STX gt lt SI gt T1 lt ETX gt Fingerprint automatically sends feedback to HyperTerminal as you type If you want to see what you are typing with IPL you need to complete the following procedure To see IPL commands as you type 1 From the HyperTerminal menu select File gt Properties gt the Settings tab 2 Click the ASCII Setup button 3 Select Echo typed characters locally 4 Click OK twice For more information on how to change configuration settings see either the Fingerprint Command Reference Manual P N 937 005 xxx or the IPL Command Reference Manual P N 937 007 xxx You can download both documents from the Intermec web site at www intermec com PB50 Mobile Label and Receipt Printer User s Guide 25 Chapter 2 Configuring the PB50 26 Changing Configuration Settings From the Printer Home Page If you have an 802 11 radio in your PB50 printer and it is connected to the network you can use your web browser to open the printer home page and make configuration changes To connect to a wireles
23. site at www intermec com 2 Click Support Downloads 3 In the Select a Product field choose PB50 mobile printer The latest available software displays on the page 4 Download the latest firmware version to your computer Make sure you choose the correct firmware upgrade for your IPL Fingerprint or ESC P printer 5 Extract the zip file to a folder on your computer PB50 Mobile Label and Receipt Printer User s Guide 37 Chapter 2 Configuring the PB50 38 You have options for upgrading the firmware based on whether your PBSO has a Bluetooth radio an 802 11 b g radio or no radio Use one of the following procedures to upgrade your printer firmware Your printer should reboot after you finish upgrading the firmware If it does not reboot you will need to cold boot the printer For help see Cold Booting the PB50 on page 48 To upgrade your printer using PrintSet 1 Download the latest version of PrintSet from the Intermec web site at www intermec com 2 Select File gt Add Printer to start the Add Printer Wizard which guides you through the process of adding your printer 3 Select your printer under My Printers and then go to Printer gt Firmware Wizard The Firmware Wizard guides you through the necessary steps to update your firmware To upgrade your printer using an 802 11 network connection 1 Browse to the home page of the printer For help see Changing Configuration Settings From the Printer Home
24. the Pfintet z uere PRO RUE REO PETS 48 A Specifications 32 cocco HORE aD UNAM ULLA LAE 51 Specifications uper OT SANG A es qued dup ERA BE M 52 AcceSsories fot the PB50 RAE RR NEQUE REI ERU MENS 55 B IPL and Fingerprint Setup 57 IPL Setup Menu itid ete brc iex exa eee ek as 58 Fingerprint Setup M ne isei red cee eee een ee renee hh hh hh hen 59 vi PB50 Mobile Label and Receipt Printer User s Guide Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information Your safety 1s extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand warnings cautions and notes that are used in this document A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid Warning death or serious injury to the persons working on the equipment A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data aution N
25. the liner to tighten it and ensure a good self strip PB50 Mobile Label and Receipt Printer User s Guide Chapter 1 Using the PB50 Mobile Label and Receipt Printer 7 Press and hold the Feed button for more than two seconds to calibrate the media Printing a Testprint After you have loaded media in the printer you are ready to print a testprint You can choose from several testprint options for each type of firmware If you cannot get the testprint information to print see Troubleshooting the PB50 on page 42 To print a testprint with a PB50 loaded with IPL firmware 1 Press the Setup button Press 9 until you reach Test Service Press OK to enter the Test Service menu system 2 3 4 Press OK to enter the Testprint Config menu 5 Press OK to enter the Config menu 6 Press gt to choose a testprint 7 Press OK to print the Config testprint of your choice To print a testprint with a PB50 loaded with Fingerprint firmware 1 Press the Setup button 2 Press gt until you reach Print Defs 3 Press gx to enter the Print Defs menu system 4 Press 9 until you reach Testprint 5 Press to enter the Testprint menu 6 Press gt to choose a testprint 7 Press OK to print the testprint of your choice Before you can print a self test with ESC P firmware you need to establish communications between the 50 and your network For help see Establishing Communications With a Host on page 27 To print a self test with a
26. the printer never insert any pointed or sharp objects into the printer Use only the cleaning agents specified in this section Intermec is not responsible for damage caused by any other cleaning materials used on this printer Clean most of the printer with a cotton swab saturated with alcohol Do not clean the linerless platen roller with isopropyl alcohol It could damage the surface of the platen roller PB50 Mobile Label and Receipt Printer User s Guide Chapter 3 Troubleshooting and Maintaining the PB50 Tear bar Label taken sensor aN 3 S c Printhead S UN NS ou OF Platen roller Label gap sensor Parts of the PB50 to Clean Regularly Cleaning the PB50 Printer Printer Part Cleaning Method Cleaning Interval Printhead Use 70 isopropyl alcohol on a After every five rolls of cotton swab to clean the print media or more often if elements from end to end necessary Platen roller Rotate the platen roller and clean After every five rolls of it thoroughly with 7096 isopropyl media or more often if alcohol on a cotton swab necessary Do not clean the linerless platen roller with isopropyl alcohol Paper sensors Clean thoroughly with 7096 After every five rolls of isopropyl alcohol and a cotton media or more often if swab necessary Tear bar Clean thoroughly with 7096 As needed isopropyl alcohol and a cotton swab Exterior Clean with a water dampened As needed cloth Interior Brush or air blow Make sure the
27. A2 802 1x authentication You should also send the WPA_PSK command that does not contain a value lt STX gt lt SI gt ws WPA ON lt ETX gt lt STX gt lt SI gt ws WPA2 ON lt ETX gt lt STX gt lt SI gt ws WPA_PSK lt ETX gt Send these commands to configure the EAP_TYPE lt STX gt lt SI gt ws lt gt where xxxx OFF LEAP PEAP STX SI ws EAP USER Xxxx lt ETX gt lt STX gt lt SI gt ws EAP_PASS Xxxx lt ETX gt PB50 Mobile Label and Receipt Printer User s Guide Chapter 2 Configuring the PB50 where xxxx 1s the unique username and the unique password for this protocol 4 Ifyou are using TTLS you may need to send this command to set the TTLS outer name STX SI ws U SER where xxxx is the outer name gt 5 Ifyou are using certificates for validation here are some commands you may need to use e Send the following commands to set a certificate and enable validation lt STX gt lt SI gt ws CA_CERT c testCA pfx export lt ETX gt STX SI ws VALII DATE ON ETX where c testCA pfx is the location and name of the certificate and export is the passphrase Send the following commands to set a common name for server 1 and server 2 lt STX gt lt SI gt ws SERVER CN1 xxxxxxxxxx lt ETX gt lt STX gt lt SI gt ws SERVER 2
28. From PrintSet 25 Changing Configuration Settings Using the Command Line 25 Changing Configuration Settings From the Printer Home Page 26 Changing Configuration Settings From SmartSystems Console 26 Establishing Communications With a Host 27 Setting Up Bluetooth 0 0000 000 27 Setting Up 802 11 Radio 88 8 28 Configuring Wireless Printing Using 31 Configuring Wireless Printing Using Fingerprint 33 Setting Up USB Communications isses nes 36 Setting Up Serial Communications essers epa pek ehe aa EEEE E 36 Upgrading the Firmware atyai hea RR TR RE EUER en 37 Downloading Fonts and Graphics lessen 39 3 Troubleshooting and Maintaining the PB50 4l Troubleshooting th 0 2 E OP EVEN Se AS ACR UA ERU heu IM es 42 Contacting Product Support 0 cece eee 42 Understanding Error 0 ee 42 Troubleshooting Printer Problems and Finding Solutions 44 Troubleshooting Communication Problems 46 Using the Line Analyzer in 46 Using Dump Mode in IPL 0 cece eee es 47 Cold Booting the PB50 pe RETI Sond Ces dea HE ene RAS 48 Cleaning
29. PA PSK setup write wlan uart1 e To view the 802 1x values send this command setup write 8021x uart1 3 Send these commands to configure the EAP TYPE setup 8021x EAP TYPE xxxx where xxxx can be OFF LEAP PEAP or TTLS setup 8021x EAP_USER xxxx setup 8021x EAP PASS xxxx where xxxx is the unique username and the unique password for this protocol 4 If you are using TTLS you may need to send this command to set the TTLS outer name setup 8021x TTLS USER xxxx where xxxx is the outer name 5 Ifyou are using certificates for validation here are some commands you may need to use Send the following commands to set a certificate and enable validation setup 8021x CA_CERT c test pfx export setup 8021x VALIDATE ON where c test pfx is the location and name of the certificate and export is the passphrase Send the following commands to set a common name for server 1 and server 2 setup 8021x SERVER CN1 XXXXXXXXXX setup 8021x SERVER CN2 XXXXXXXXXX PB50 Mobile Label and Receipt Printer User s Guide 35 Chapter 2 Configuring the PB50 where xxxxxxxxxx can be a value from 0 to 64 characters e Send the following command to make sure your values match those used by the access point setup write 8021x uart1 e You may need to send the following command several times for the wireless station to c
30. PBco Mobile Label and Receipt Printer Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2007 2008 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending Wi Fi is a registered certification mark of the Wi Fi Alliance Bluetooth is a trademark of Bluetooth SIG Inc U S A ii PB50 Mobile Label and Receipt Printer User s Guide iii Document Change Record Th
31. To order printed versions of the Intermec manuals contact your local Intermec representative or distributor PB50 Mobile Label and Receipt Printer User s Guide ix Before You Begin X PB50 Mobile Label and Receipt Printer User s Guide Using the PB50 Mobile Label and Receipt Printer Use this chapter to familiarize yourself with the PB50 and PB50C Mobile Label and Receipt Printers In this chapter you will find these sections Learning About the PB50 Printer Using the Batteries Loading Media Printing a Testprint Chapter 1 Using the PB50 Mobile Label and Receipt Printer Learning About the PB50 Printer The PBSO and PBSOC are rugged direct thermal label and receipt printers designed for use with the CK31 700 series CK61 CN2B CN3 and CN3e mobile computers as well as the SF51 and SR61 scanners Throughout this manual both models of the printer are referred to as PBSO unless the information is specific to one model The PBSO provides print resolution of 203 dpi e print speeds of up to 100 mm per second 4 ips 802 11 radio Bluetooth radio or no radio options What s New This version of the PB50 printer manual contains these changes Support for the ESC P programming language Addition of a PB50 printer without a radio e Change to the Ready to Work indicator behavior Addition of linerless media support e New icons for Bluetooth radio and addition of printhead lifted error message
32. ady to Work indicator is blinking Printer keeps printing or feeding when it should stop The printout is not in the desired position Possible Solution Replace the battery with a charged battery Connect external power to make sure the printer works correctly and to charge the battery Make sure media is loaded and the media cover is closed For help see Loading Media on page 11 There is a printing error The screen displays an error message containing information on the error The printer is paused The printer is cancelling a print job Check media settings Make sure the label gap sensor is clean For help see Cleaning the Printer on page 48 Check for errors in the software application Make sure the label gap sensor and platen roller are clean PB50 Mobile Label and Receipt Printer User s Guide Chapter 3 Troubleshooting and Maintaining the PB50 Printer Problems and Solutions continued Problem Possible Solution The printer is not e Verify that the wireless settings are correct For printing with an 802 11 help see Setting Up 802 11 Radio wireless connection Communications on page 28 Make sure the printer has an IP address Make sure the printer is connected to the network Make sure the printer is in Ready mode The printer is not e Re establish a Bluetooth connection with the printing with a mobile computer or scanner For help see your Bluetooth connection mobi
33. cle cradle to a truck or forklift Handstrap Use the PB42 and PBSO handstrap to conveniently carry your PB50 printer With the handstrap attached you can also attach the shoulder strap Power Supply Model AE19 Provides power to the PB50 and the 4 bay battery charger Model AC18 Protective Case Use the protective case to transport and store your PB50 The protective case keeps the printer free of dust dirt and moisture and still provides easy access to the printer for printing Serial Cable The serial adapter is an 8 pin DIN to DB9 connector that connects from the PB50 printer to your desktop PC Shoulder Strap Use the shoulder strap in combination with the handstrap to easily carry the PBSO printer The wide padded strap makes it comfortable to wear the printer for long periods of time 56 PB50 Mobile Label and Recept Printer User s Guide IPL and Fingerprint Setup Menus 57 Chapter B IPL and Fingerprint Setup Menus IPL Setup Menu SETUP SER COM BAUDRATE DATA BITS PARITY STOPBITS PROTOCOL NETWORK IP SELECTION IP ADDRESS NETMASK OUI NAMESERVER MAC ADDRESS TEST SERVICE TESTPRINT DATA DUMP MEMORY RESET LSS TEST CONFIG TEST LABELS FORMAT
34. d an error the error message displays first followed by the printer information Each message displays on the screen for five seconds After five seconds on the last information screen the printer exits Information mode The PB50 in Information Mode PB50 Mobile Label and Receipt Printer User s Guide Chapter 2 Configuring the PB50 To enter Information mode Press the Information button on the control panel Understanding Pause Mode Use Pause mode to momentarily stop printing or to cancel a current print job Once you pause the printer the Pause mode screen appears Use the Feed button to both pause and resume printing The PB50 in Pause Mode To enter Pause mode Press the Feed button while the printer is printing To resume printing Press the Feed button or M soft key To cancel a print job 1 Press the Feed button to pause printing 2 Press the Information button or soft key to cancel the print job Understanding Setup Mode Use Setup mode to change the settings on the printer Sample Setup Mode Screen To enter or exit Setup mode Press the Setup button PB50 Mobile Label and Receipt Printer User s Guide 19 Chapter 2 Configuring the PB50 20 Once you enter Setup mode there are two editing modes normal and enhanced Editing Settings in Setup Mode Editing Mode Navigate To Accept Value Normal Press gt to move among Peress OK choices Press A to go up a
35. ge length 152 mm 6 in to 305 mm 12 in Note A 6 inch page length is supplied in 12 inch long stacks two 6 inch stacks of equal height with the bottom page linked Specialty media is required for unique customer environments including printer operating temperature extremes Media performance is format and environment dependent Not all media will work in all customer applications Intermec recommends that you test the media in your application Supported Media The PBSO printer supports direct thermal label tag and receipt media Both North American and European label media are supported in multiple label lengths Receipt media is supported in both a top coated and an uncoated paper in continuous roll stock only The default media sensitivity number is 180 The default media sensitivity number for linerless media is 103 Use the following table as a guide when setting sensitivity numbers Recommended Media Sensitivity Constant Factor and Print Speed Sensitivity Constant Factor Description Max Print Speed North American Label Media 720 470 450 430 180 180 180 150 54 60 52 48 100 80 80 80 50 40 Duratherm Lightning Plus 4ips 40 Duratherm Lightning 4ips 40 Duratherm Lightning 2ips 40 Duratherm Synthetic 4ips 40 Duratherm II Label 4ips 40 Duratherm III Label 4ips 40 Duratherm Near IR 4ips 40 Duratherm 5 mil Tag 2ips PB50 Mobile Label and Recept Printer User s Guide Chapter A Specifications
36. he Control Panel EEES 4 Understanding the Printer Sounds RAN 6 Managing Poweron the PBSO cece eene 7 Usine the Battetiess 5 eor INA 8 Installing the B ttety eer RUE whale koe 8 Charging the Batteries aayan ME ee MORS 9 Understanding the Battery Icons 10 Extending Battery Life acs delay tiene slate hee caring i meee wade 10 Loading Media S EE CE UR 11 Printing a Test prine Iy E EDEA Xelben QUU LIS RETO UC caede 15 2 Configuring the 50 17 Configuring the 5 iei RR ID E E EE NER HR eee ve ets 18 Understanding the Display Modes 18 Understanding Ready Mode 0 0 eee cece eee eee eee 18 Understanding Information Mode 18 Understanding Pause Mode etidi res eee eee ee 19 Understanding Setup 0 0 19 Understanding Error tarer tEn cece eee eens 20 Understanding Test Mode isses 21 Changing Configuration Settings eee eee 23 Changing Configuration Settings From the Display 23 PB50 Mobile Label and Receipt Printer User s Guide Contents Changing Configuration Settings
37. he always on setting disabled automatic power saving modes Here are some tips for extending the life of your battery between charges e Press the Standby button to put the printer in Standby mode Remove the battery from the printer if you will not be using it for three days or more 10 PB50 Mobile Label and Receipt Printer User s Guide Chapter 1 Using the PB50 Mobile Label and Receipt Printer Do not operate the PBSO in extremely cold temperatures Using the 50 in temperatures below freezing reduces the overall battery life Remember that any rechargeable battery loses its ability to maintain a charge over time You can only recharge it a finite number of times before you must replace it Loading Media You can use roll or fanfold receipt media with the 50 printer The PBSO ships with a small amount of media loaded and a test page printed to verify that the printer works The PB50 supports self strip printing applications For information on how to correctly load media for self strip printing see To load media for self strip printing on page 14 For information on media specifications see Specifications on page 52 To load media 1 Press down on the blue media cover release button until the cover releases PB50 Mobile Label and Receipt Printer User s Guide 11 Chapter 1 Using the PB50 Mobile Label and Receipt Printer 2 Press down on the media adjust guide and slide the two media supports apart
38. he menu system and what the LED means Feed button Setup button Standby button Info button Ready to Work indicator PB50 Control Panel Use this illustration to familiarize yourself with the buttons and lights on the 50 Understanding How to Use the PB50 Buttons Button Name Button Function Feed Press to advance label or receipt paper The amount of media that feeds is dependent the type of media you are using It will advance by 5 mm 0 2 inch feed out an entire label or feed a configured length of media based on your media and settings If you hold the button down for longer than two seconds the printer performs a testfeed and calibrates the media If the printer is printing pressing this button causes the printer to pause Press the button again to resume printing Setup d Press to display the Setup menu 4 PB50 Mobile Label and Receipt Printer User s Guide Chapter 1 Using the PB50 Mobile Label and Receipt Printer Understanding How to Use the PB50 Buttons continued Button Name Button Standby Power Info Function Press to put the printer in Standby mode In Standby mode power to the radio the display and the backlight are turned off Press to turn the printer back on and put in Ready mode Press to display a summary of error conditions serial port settings USB connection status and wireless information Bluetooth and WiFi Each setting in the summary inf
39. hese authentication modes none WEP WPA Personal and Enterprise mode 802 1x authentication WPA2 Personal and Enterprise mode 802 1x authentication Note WPA and WPA2 Enterprise mode currently support PEAP and LEAP For LEAP authentication the 50 supports Open EAP but does not support Network EAP To set up the 50 to work in your wireless network you will need Serial cable P N 075497 001 e Host PC running Windows or Linux Serial port software such as HyperTerminal Note If you are using IPL commands with HyperTerminal you may want to be able to see the commands as you type them on your screen For help see Changing Configuration Settings Using the Command Line on page 25 To set up the PB50 for wireless communications 1 Connect the 8 pin circular DIN connector to the serial port on the PBSO 2 Connect the other end of the serial cable to a serial port on the back of your PC or to a serial adapter on your mobile computer 3 Open HyperTerminal on your PC and configure the following parameters for the serial port Parameter Default Setting Baud rate 115200 Data bits 8 Parity None Stop bits 1 PB50 Mobile Label and Receipt Printer User s Guide 29 Chapter 2 Configuring the PB50 30 4 From the host PC check the wireless settings If you have an IPL version of the printer send these commands to the PBSO lt STX gt lt SI gt wt SSID lt ETX gt lt STX gt lt
40. ich actions you want the printer to perform To enter Test mode 1 Make sure the printer is in Ready mode and is loaded with media 2 Press the Feed and Standby buttons at the same time and hold until Select Media appears on the screen and it displays the type of media you are using 3 Release both buttons The printer performs a test feed sensor calibration prints a series of test labels and then enters Dump mode The printer is now in Dump mode and it scans the communication ports Any characters received on the communication ports are printed 4 Press Feed to exit Dump mode After you exit Dump mode the printer returns to Ready mode For more information on Dump mode see Troubleshooting Communication Problems on page 46 PB50 Mobile Label and Receipt Printer User s Guide 21 Chapter 2 Configuring the PB50 22 Using Extended Test Mode Use Extended Test mode to run additional diagnostic tests including printing specific test labels entering Dump mode and resetting to factory defaults Sample Extended Test Mode Screen To enter Extended Test mode 1 Make sure that the printer is loaded with media 2 Press the media cover release button to open the media cover 3 Press the Standby button to turn the printer off 4 Press Feed and Standby buttons at the same time until CLOSE PRINTER DOOR appears on the screen 5 Close the media cover You are now in Extended Test mode Press 9 to cycle through the optio
41. ing the control panel buttons e Press and hold the Feed and Standby buttons until the printer starts feeding out media The printer feeds out several labels or inches of media prints the test labels and then enters Dump mode To exit Dump mode using the control panel buttons Press the Feed button PB50 Mobile Label and Receipt Printer User s Guide 47 Chapter 3 Troubleshooting and Maintaining the PB50 Cold Booting the PB50 by You rarely need to cold boot the PBSO printer unless you are upgrading the firmware If your printer occasionally locks up you will want to cold boot it A cold boot reinitializes the 802 11 radio and clears the working memoty Note The Setup menu is not affected by a cold boot Your printer retains all of your configuration settings after the printer powers back up To reset the PB50 1 Disconnect the 50 from power if externally powered 2 Remove the battery from the 50 for at least one second 3 Insert the battery back into the PBSO 4 Reconnect external power if your 50 is externally powered Cleaning the Printer 48 Warning Caution Caution To properly maintain your 50 you should clean it at the recommended intervals If you have a linerless printer you may want to clean your printer more often than recommended Printing may get noisy due to residue from the linerless medai building up on the roller bar To avoid possible personal injury or damage to
42. is page records changes to this document The document was originally released as Revision 001 Version Number Date Description of Change 002 11 2008 These changes were made for the current release Support for the ESC P programming language Addition of a radioless PBSO printer Change to the Ready to Work indicator behavior Addition of linerless media support New icons for Bluetooth radio and addition of printhead lifted error message Addition of power management options Sleep Timer and Standby Timer PB50 Mobile Label and Receipt Printer User s Guide PB50 Mobile Label and Receipt Printer User s Guide Contents Contents Before You Begin ted vt EE ub e e RR EE vii Safety Informations ves bck Global Services and neces Warranty Information n Web Supports C eR PER DO du viii Telephone S ppoft urs euer vn eet viii Service Location SUPPOrt 6 cece eee eee Vill Who Should Read This Manual sees ix Related Doc ments vele ERR UE It RETO E RES DENS ix Learning About the PB50 Printer lisse ee 2 Nhat SING Wks mds NS este tt bote ha m ES 2 Identifying the Parts of the Printer Erret EARANN EE eee 3 Understanding the Printer Firmware 0 cece nee 3 Understanding t
43. l PB50 Mobile Label and Receipt Printer User s Guide Chapter 3 Troubleshooting and Maintaining the PB50 Printable characters are printed in black on white Control characters and space characters ASCII 000 to 032 dec are printed in white on black As long as a continuous string of characters is being received the program wraps the lines until the label is full and then starts to print another label After each character transmission the following information prints Page number Number of characters printed on the label Total number of characters received so far When you exit Dump mode a final label prints to inform you that it is exiting from Dump mode Using Dump Mode in IPL When you enter Dump mode the printer captures incoming characters on the communication ports and prints them on one or more labels If you have IPL firmware on your printer you can access Dump mode in two different ways with slightly different results Youcan access Dump mode through Test mode or Extended Test mode and you will receive printouts that look exactly like those produced with the Line Analyzer program in Fingerprint For more information see the previous procedure Using the Line Analyzer in Fingerprint on page 46 Youcan access Dump mode using the control panel buttons If you access Dump mode this way characters are printed on a continuous line along with corresponding hexadecimal numbers To enter Dump mode us
44. le computer user s manual or Setting Up Bluetooth Communications on page 27 e Make sure the mobile computer can print to a known good printer Print a Bluetooth testprint page to make sure that the mobile printer discovered your printer For help see Printing a Testprint on page 15 Make sure the printer is in Ready mode When printing the Perform a testfeed printer is skipping In Fingerprint or ESC P press the Feed button labels for more than 2 seconds open and close the media door and then press the Feed button Make sure the label gap sensor is clean For help see Cleaning the Printer on page 48 Printout is faded or Fingerprint users adjust the media constant weak factor and contrast 10 to 1095 PL users adjust the media sensitivity setting 10 to 10 e ESC P users Adjust the darkness Check to see if the printhead needs cleaning For help see Cleaning the Printer on page 48 The battery charge is Check the battery date If the battery is a few not lasting as long as it years old the shortened life may be due to should normal aging Replace the battery PB50 Mobile Label and Receipt Printer User s Guide 45 Chapter 3 Troubleshooting and Maintaining the PB50 Printer Problems and Solutions continued Problem Possible Solution The test pages do not Make sure that the blue light is not blinking If print it is make sure your printer has
45. le sets WEP key 1 to 1234 and enables WEP key 1 setup wlan WEP1 0x0001020304 setup wlan WEP_KEY 1 setup 1 1 setup write wlan uart1 To configure the printer to use WPA PSK or WPA2 PSK mode 1 Send the following commands to login as an admin and set the SSID run su p pass admin setup write wlan uart1 setup wlan SSID xxxxx where xxxxx can be from 0 to 32 alphanumeric characters 2 Send one of the following WPA WPA2 ON commands to turn on WPA or WPA2 authentication Send the WPA PSK or WPA2 PSK command to set a pre shared key setup wlan WPA ON setup wlan WPA2 ON setup wlan WPA PSK XXXXXXXXXX setup wlan ACTIVE setup write wlan uart1 where xxxxxxxxxx is a value between 8 and 64 characters To configure the PB50 to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID PB50 Mobile Label and Receipt Printer User s Guide Chapter 2 Configuring the PB50 run su p pass admin setup write wlan uart1 setup wlan SSID xxxxx where xxxxx can be from 0 to 32 alphanumeric characters 2 Send one of the following WPA WPA2 ON commands to set up WPA 802 1x or WPA2 802 1x authentication You should also send the PSK command that does not contain a value setup wlan WPA ON setup wlan WPA2 ON setup wlan W
46. level in menu system Enhanced Press to move within Press OK the editable fields When the field blinks you can edit it Press to increase the value of the field Normal Editing Mode In normal editing mode you see an up arrow and a right arrow for making selections Enhanced Editing Mode In enhanced editing mode you have a plus sign and a right arrow to change the value of numeric fields Understanding Error Mode The printer enters Error mode when it detects an error condition such as a low battery or a paper fault Some error messages appear on the screen immediately when they occur such as DOOR OPEN Other error messages do not appear until you press the Info button If there is more than one error at a given time the errors display in the order that they occurred PB50 Mobile Label and Receipt Printer User s Guide Chapter 2 Configuring the PB50 Sample Error Mode Screen If you encounter an error message see Understanding Error Messages on page 42 for information on how to fix the problem Understanding Test Mode Use Test mode to verify printer settings print test labels restore factory default settings or enter Dump mode for troubleshooting purposes Two test modes are available Test mode and Extended Test mode Using Test Mode Test mode is a simple sequence of events which requires little user interaction Extended Test mode requires more user interaction and lets you choose wh
47. nd then press the Feed button The printhead is overheated and needs to cool down In IPL wait for printing to resume automatically In Fingerprint and ESC P your print job is lost The printer is loading new firmware These errors can occur when you run a test feed without any media installed or if you have incorrect media settings Load the printer with media see Loading Media on page 11 run Test mode see Using Test Mode on page 21 and select the appropriate media type The printer is trying to acquire an IP address from the network Wait for the printer to complete the task before taking any action No network connection 43 Chapter 3 Troubleshooting and Maintaining the PB50 Possible PB50 Error Icons and Messages continued Errorlcon Error Message Printhead lifted Ls Description Field out of label You are attempting to print in an area that extends beyond the print window See the command reference manual for your type of firmware IPL Fingerprint or ESC P for information on how to set the media parameters The printer is not completely closed Press down on the media cover to make sure it is latched Troubleshooting Printer Problems and Finding Solutions Use the following tables to troubleshoot some common problems you may encounter with the PBSO printer Printer Problems and Solutions Problem The printer does not turn on when you press Standby The blue light Re
48. ns Press OK to select a test option Press fit to exit Extended Test mode Options in Extended Test Mode Function Description Select Media This option is almost the same as the process in Test mode except that the printer performs a slow test feed in Extended Test mode The slow test feed enables the printer to perform a slow sensor calibration which can help resolve gap or mark detection problems Test Labels This option allows you to print test labels one at a time Press OK to print the next label PB50 Mobile Label and Receipt Printer User s Guide Chapter 2 Configuring the PB50 Options in Extended Test Mode continued Function Description Dump Mode This options enters Dump mode For more information on Dump mode see Troubleshooting Communication Problems on page 46 Factory Default This option restores the factory default settings Press OK to select this option and then follow the instructions on the screen Setup and Exit This option exits Extended Test mode and puts the printer in Setup mode Exit This option exits Extended Test mode Changing Configuration Settings There are several ways you can change the configuration settings of the printer You can change the configuration settings from the display e from the host PC using PrintSet e from the host PC using the command line e from the printer home page e from the SmartSystems Console Changing Configuration Settings Fr
49. om the Display You need to enter Setup mode before you can change configuration settings For more information on entering Setup mode and navigating through the settings see Understanding Setup Mode on page 19 The top levels of the Setup menu are organized in a one way loop Each level has several sub levels Note The ESC P printer does not have a Setup menu PB50 Mobile Label and Receipt Printer User s Guide 23 Chapter 2 Configuring the PB50 Note If you have a Bluetooth or radioless printer you will not see the NETWORK setup menu in Fingerprint or IPL The Main Levels of the Setup Menu in Fingerprint d Starting point En 22 ER 42 EB um The Main Levels of the Setup Menu in IPL J 24 PB50 Mobile Label and Receipt Printer User s Guide Chapter 2 Configuring the PB50 Changing Configuration Settings From PrintSet PrintSet Version 4 2 or higher is a printer configuration tool that you can download from the Intermec web site PrintSet can communicate with your printer through a serial cable or a network connection It works on all PCs running Windows 98 or later PrintSet allows you to easily change all of the setup parameters It also includes setup wizards to guide you through some common configuration tasks Changing Configuration Settings Using the Command Line You can change configuration parameters by sending commands directly to the printer using your terminal
50. onnect setup 1 1 lt gt Setting Up USB Communications To set up USB communications with your PC you will need e USB cable Intermec InterDriver software You can download the InterDriver software from the Intermec web site at www intermec com Setting Up Serial Communications 36 Use a serial cable P N 075497 001 to connect the PB50 to a PC ora mobile computer For the mobile computer you may need to purchase a serial adapter For more information contact your local Intermec sales representative Before you can establish a serial connection you need to make sure that the settings on the PC or mobile computer match those of the PBSO Serial Port Settings on the PB50 Parameter Default Setting Baud rate 115200 Data bits 8 Parity None Stop bits 1 Flow control XON_XOFF IPL RTS CTS ESC P PB50 Mobile Label and Receipt Printer User s Guide Chapter 2 Configuring the PB50 To connect the 50 to a PC or mobile computer 1 Connect the 8 pin circular DIN connector to the serial port on the PBSO 2 Connect the other end of the serial cable to a serial port on the back of your PC or to a serial adapter on your mobile computer un erial cable Serial po Upgrading the Firmware The latest firmware and software is always available for download from the Intermec web site at www intermec com To download firmware updates 1 Go to the Intermec web
51. ormation displays on the screen for five seconds All of the buttons can act as soft keys which means that the function of each button depends on the state of the printer A small icon appears in the it performs screen next to the button to indicate the function Understanding the Soft Keys Button Soft Keys 07 gt d fit OK Description Moves through the settings at the same level in the menu system Exit Setup mode and return to Ready mode Moves up one level in the menu system This soft key appears in Setup mode Increases the value of a number when editing settings s uch as an IP address This soft key appears in Setup mode Pauses the printing job This icon appears only when you are printing Moves down one level in the menu system and saves changes to a setting Exits a printing job or exits Information mode PB50 Mobile Label and Receipt Printer User s Guide 5 Chapter 1 Using the PB50 Mobile Label and Receipt Printer There is only one LED on the 50 printer the Ready to Work indicator Understanding the Ready to Work Indicator Indicator State Off On Blinking Description When the light is off it can mean one of several conditions The printer is in Standby mode The printer is in Info mode The printer is in Setup mode The 50 is powered on and operating A blinking light can mean one of several conditions The printer is out of paper
52. ote Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Support gt Returns and Repairs gt Warranty PB50 Mobile Label and Receipt Printer User s Guide vii Before You Begin viii Web Support Visit the Intermec web site at www intermec com to download our current manuals in PDF To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support for your Intermec product Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click About Us gt Contact Us Service Location Support For the most current listing of service locations go to www intermec com and click Support gt Returns and Repairs gt Repair Locations For technical support in South Korea use the after service locations listed below AWOO Systems 102 1304 SK Ventium 522 Dangjung dong Gunpo si Gyeonggi do Korea South 435 776 Contact Mr Sinbum Kang
53. s network follow the procedure in Setting Up 802 11 Radio Communications on page 28 fatermec Technologies Corporation INTERMECOO00000 Home Configuration Maintenance Support EasyCoder PB50 Name WINS INTERMEC000000 Firmware Version MCS 1864 12 Oct 07 14 16 56 Active Command Set FP 11 1 0 Beta3 MAC Address 00 1A 73 40 93 EF IP Address 10 20 111 211 Image buffer label png ODD dep internet The PB50 Printer Home Page To make changes to the configuration From the home page click Configuration Changing Configuration Settings From SmartSystems Console You can use the SmartSystems Console to change configuration settings on your printer The 50 ships with the SmartSystems client loaded on it The console is part of SmartSystems Foundation and is available from the Intermec web site To download SmartSystems Foundation go to www intermec com products smrtsysfoundation index aspx PB50 Mobile Label and Receipt Printer User s Guide Chapter 2 Configuring the PB50 Establishing Communications With a Host The PB50 must establish communications with a host that will send the data for the printer to print The 50 provides four ways to communicate with a host e Bluetooth radio communications 802 11 b g radio communications USB communications e Serial communications Setting Up Bluetooth Communications The PBSOC can
54. week without needing to be recharged when the printer is in Standby mode Use Intermec Model AB13 battery only Use of another battery may present a risk of fire or explosion Caution The Model AB13 battery may present a fire or chemical burn hazard if mistreated Do not disassemble heat above 100 C T 212 F or incinerate aution Dispose of used batteries promptly Keep away from children Installing the Battery Make sure you fully charge the battery before you use your PB50 You can charge the battery before or after you install them into the 50 To install the battery 1 Lay the PB50 upside down on flat surface 2 Insert the battery with the tab facing away from the front control panel 8 PB50 Mobile Label and Receipt Printer User s Guide Chapter 1 Using the PB50 Mobile Label and Receipt Printer 3 Insert the edge of the battery under the lip of the PB50 and then push down until you hear the battery latch click Charging the Batteries There are two ways to charge the PB50 battery Connect AC power to the printer and charge the battery while it is in the PBSO Charge the battery in the AC18 4 bay battery charger For information on charging your battery in the 4 bay battery charger see the AC18 4 Bay Battery Charger Instructions P N 943 128 xxx It takes approximately 6 hours to charge the battery while it is installed in the PBSO printer To charge the battery inside the 50 you need
55. ws ACTIVE 1 lt ETX gt PB50 Mobile Label and Receipt Printer User s Guide 31 Chapter 2 Configuring the PB50 32 e To configure the printer to use WPA PSK or WPA2 PSK mode 1 Send the following commands to login as an admin and set the SSID lt STX gt lt ESC gt x Su p pass admin lt ETX gt lt STX gt lt SI gt ws SSID Xxxxx lt ETX gt where xxxxx can be from 0 to 32 alphanumeric characters Send one of the following commands to turn on WPA or WPA2 authentication Send the WPA PSK or WPA2 PSK command to set a pre shared key lt STX gt lt SI gt ws WPA ON lt ETX gt lt STX gt lt SI gt ws WPA2 ON lt ETX gt lt STX gt lt SI gt ws WPA_PSK XXXXXXXXXX ETX where xxxxxxxxxx is a value between 8 and 64 characters Send the following command to activate the settings lt STX gt lt SI gt ws ACTIVE 1 lt ETX gt To configure the PB50 to use WPA or WPA2 Enterprise mode 1 2 Send the following commands to login as an admin and set the SSID lt STX gt lt ESC gt x su p pass admin lt ETX gt lt STX gt lt SI gt ws SSID Xxxxx lt ETX gt where xxxxx can be from 0 to 32 alphanumeric characters Note The default password for logging in as an admin is pass If you have changed the password you will need to use your password instead of pass Send one of the following commands to enable WPA 802 1x or WP

Intermec PB50 Label Maker User Manual

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