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IBM 755X (9545) Laptop User Manual

1. To access the menu navigate to any of the following e Network Ports menu gt Networks Ports gt Standard Network gt Standard Network Setup gt Reports e Network Ports menu gt Networks Ports gt Network x gt Network x Setup gt Reports Use ie Print Setup Page Print a report containing information about the network printer settings such as the TCP IP address Network Card menu To access the menu navigate to either of the following e Network Ports gt Standard Network gt Standard Network Setup gt Network Card e Network Ports gt Network x gt Network x Setup gt Network Card View Card Status Connected Disconnected View Card Speed Network Address UAA LAA Job Timeout 0 255 seconds View the connection status of the network card View the speed of an active network card View the network addresses Set the amount of time it takes for a network print job to be canceled Notes e 90 seconds is the factory default setting e A setting value of O disables the timeout e Ifa value of 1 9 is selected then the setting is saved as 10 Understanding the printer menus 135 TCP IP menu To access the menu navigate to any of the following e Network Ports gt Standard Network gt Standard Network Setup gt TCP IP e Network Ports gt Network x gt Network x Setup gt TCP IP Note This menu is available only in network printers or printers connected to print s
2. Notes e The printer discards any data received through the parallel port e Make sure the Parallel Buffer menu is not set to Disabled Standard USB port disabled 56 From the printer control panel select Continue to clear the message For non touch screen printer models press OK to confirm Notes e The printer discards any data received through the USB port e Make sure the USB Buffer menu is not set to Disabled Troubleshooting 204 Too many flash options installed 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra flash memory 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Too many trays attached 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra trays 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Unformatted flash detected 53 Try one or more of the following e From the printer control select Continue to stop the defragmentation and continue printing For non touch screen printer models press OK to confirm Format the flash memory Note If the error message remains then the flash memory may be defective and need to be replaced Unsupported option in slot x 55 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the unsupported option card from the printer co
3. Scale page content to fit the selected paper size Note No is the factory default setting Understanding the printer menus 164 Annotations Print annotations in a PDF Do Not Print Note Do Not Print is the factory default setting Print PostScript menu Print a page containing the PostScript error Note Off is the factory default setting Disable the SysStart file Note Off is the factory default setting Font Priority Establish the font search order Resident Flash Disk Notes Resident is the factory default setting This menu item is available only when a formatted flash memory option card or printer hard disk is installed and operating properly Make sure the flash memory option or printer hard disk is not read write write or password protected Job Buffer Size must not be set to 100 PCL Emul menu Font Source Specify the set of fonts used by the Font Name menu Resident Notes Download Flash All e Resident is the factory default setting Resident shows the factory default set of fonts downloaded in the RAM Download shows all the fonts downloaded in the RAM Flash shows all fonts resident in that option The optional flash memory card must be properly formatted and cannot be read write write or password protected All shows all fonts available to any option Font Name Identify a specific font and the option where it is stored Courier 10 No
4. e The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Supply Notifications 3 From the drop down menu for each supply select one of the following notification options Using MS510dn and MS610dn 59 The normal printer behavior for all supplies occurs E mail Only The printer generates an e mail when the supply condition is reached The status of the supply will appear on the menus page and status page Warning The printer displays the warning message and generates an email about the status of the supply The printer does not stop when the supply condition is reached Continuable Stop The printer stops processing jobs when the supply condition is reached and the user needs to press a button to continue printing Non Continuable Stopt The printer stops when the supply condition is reached The supply must be replaced to continue printing 1 The printer generates an e mail about the status of the supply when supply notification is enabled 2 The printer stops when so
5. Folio 216 x 330 mm 8 5 x 13 in Statement 140 x 216 mm 5 5 x 8 5 in Universal 76 2 x 127 mm 3 x 5 in up to 216 x 356 mm 8 5 x 14 in 7 3 4 Envelope Monarch 98 x 191 mm 3 9 x 7 5 in 9 Envelope 98 x 225 mm 3 9 x 8 9 in 1 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application Universal is supported only in the standard tray if the paper size is at least 105 x 148 mm 4 1x5 8in Universal is supported only in the optional 250 or 550 sheet tray if the paper size is at least 148 x 210 mm 5 8 x 8 3 in Universal is only supported in duplex mode if the width is at least 210 mm 8 3 in and length is at least 279 mm 11 in The smallest supported Universal size is only supported in the multipurpose feeder Paper and specialty media guide 120 Paper size Standard tray Optional 250 or Multipurpose feeder Duplex mode 550 sheet tray 10 Envelope 105 x 241 mm 4 1 x 9 5 in DL Envelope 110 x 220 mm 4 3 x 8 7 in C5 Envelope 162 x 229 mm 6 4 x 9 in B5 Envelope 176 x 250 mm 6 9 x 9 8 in Other Envelope 229 x 356 mm 9 x 14 in 1 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application Universal is supported only in the standard tray if the paper size is at least 105 x 148 mm 4 1x5 8in Universal is supported only in the optional 250 or 55
6. LEXMARK MS510 and MS610 Series User s Guide Important Click here before using this guide May 2013 www lexmark com Machine type s 4514 Model s 630 635 646 Contents 2 Contents Safety HOM AUOMN cac acactiweneecicceeseonssevesies cacesaessstavessausneysapanexececseranesecseressesaaeO OVEVICW ccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccsccccccccceccccse D UNE A EUU a asserts as ce cece ip tes gers dpe cents an nba hers EEAO 8 Finding information about the Printer cccccccescccsscccseccencccssecceceesecceuceeseceeeeceeueeeeucesuseeeneeteueeseeeneeeneees 8 Selecting a location for the printer cccccscscscsccccscscsccccccscscececessccscscesees LO Additional printer SetUp esessessssecesoececescecescecescecescecesoececesoecesseseseecesseses L2 installing internal O CONS sisirain i aE TE E A EEEE E EEEa 12 Available internal Options ssesessseresseessseressresssecessseressrerssscesssersssreessecsssseessseeesseesssstessresssssseessecressersseeresseeess 12 Accessing the controller board sssssesssensssssnssseersserssseersssresssreesserroseressseresseessssressseroseressseresssseressrersseersseersst 12 BAS CaS AN OD UO MA CANO seserian a E E E E E 12 installing a memory Cardeais anien EE E EEA TE OEE REAN AATE 14 Installing an Internal Solutions POrt eessensssesssensssserssseersseressrrresserrssreossrrrssrersssreosssressreosssseres
7. Skewed print Yes No Go to step 2 The problem is solved a Move the width and length guides in the tray to the correct positions for the size of the paper loaded b Resend the print job Is the print still skewed Step 2 Contact customer The problem is solved a Check if you are printing on a paper that is supported by the tray support b Resend the print job Is the print still skewed Troubleshooting Printer is printing solid black pages mS Yes Step 1 Go to step 2 a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Is the printer printing solid black pages Step 2 Contact customer Replace the imaging unit and then resend the print job support Is the printer printing solid black pages Transparency print quality is poor Yes Step 1 Go to step 2 From the printer control panel set the paper type in the Paper menu to match the paper loaded in the tray Is the paper type for the tray set to Transparency Step 2 Contact customer a Check if you are using a recommended type of transparency support b Resend the print job Is the print quality still poor 229 a The problem is solved The problem
8. Trailing edge The problem is solved Go to step 2 a From the Quality Menu on the printer control panel decrease the toner darkness Note 8 is the factory default setting b Resend the print job Did the gray background disappear from the prints Troubleshooting 221 Action Step 2 The problem is solved Go to step 3 Reinstall the imaging unit and the toner cartridge a Remove the toner cartridge b Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems Install the imaging unit and then the cartridge d Resend the print job Did the gray background disappear from the prints Step 3 The problem is solved Contact customer Replace the imaging unit and then resend the print job support Did the gray background disappear from the prints Incorrect margins on prints The problem is solved Go to step 2 a Move the width and length guides in the tray to the correct positions for the paper size loaded b Resend the print job Are the margins correct Step 2 Go to step 3 Do one or more of the From the printer control panel set the paper size in the Paper menu to following match the paper loaded in the tray e Specify the paper size from the tray Does the paper size match the paper loaded in the tray settings to match the paper loaded in the tray
9. For non scalable monospaced fonts the pitch appears on the display but it cannot be changed Specify the orientation of text and graphics on the page Notes e Portrait is the factory default setting Portrait prints text and graphics parallel to the short edge of the page e Landscape prints text and graphics parallel to the long edge of the page Specify the number of lines that print on each page Notes e 60 is the U S factory default setting 64 is the international default setting e The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the Paper Size and Orientation you want before setting Lines per Page Set the printer to print on A4 size paper Notes e 198 mm is the factory default setting e The 203 mm setting sets the width of the page to allow printing of eighty 10 pitch characters Understanding the printer menus Use PCL Emulation Settings Auto CR after LF PCL Emulation Settings Auto LF after CR Tray Renumber Assign Multipurpose Feeder Off None 0 199 Assign Tray x Off None 0 199 Assign Manual Paper Off None 0 199 Assign Manual Env Off None 0 199 Tray Renumber View Factory Defaults MPF Default 8 T1 Default 1 T2 Default 4 T3 Default 5 T4 Default 20 T5 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Tray Renumber Restore Defaults Yes No 166 Specify whether
10. by periods such as 123 123 123 123 b Open a Web browser and then type the IP address Note Depending on the network settings you may need to type https instead of http before the printer IP address to access the Embedded Web Server c Press Enter Does the Embedded Web Server open Step 3 The problem is solved Go to step 4 Check if the network is working a Print a network setup page b Check the first section of the network setup page and confirm that the status is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another network setup page c Open a Web browser and then type the printer IP address d Press Enter Does the Embedded Web Server open Step 4 The problem is solved Go to step 5 Check if the cable connections to the printer and print server are secure a Connect the cables properly For more information see the setup documentation that came with the printer b Open a Web browser and then type the printer IP address c Press Enter Does the Embedded Web Server open Step 5 The problem is solved Contact your system Temporarily disable the Web proxy servers support person Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server Does the Embedded Web Server open Troubleshooting 238
11. e The Notices chapter e The Environmental Sustainability section of the Lexmark Web site at www lexmark com environment Saving money and the environment 171 e The Lexmark recycling program at www lexmark com recycle Recycling Lexmark products To return Lexmark products for recycling 1 Go to www lexmark com recycle 2 Find the product type you want to recycle and then select your country or region from the list 3 Follow the instructions on the computer screen Note Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center Contact your local recycling center to determine the items they accept Recycling Lexmark packaging Lexmark continually strives to minimize packaging Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 100 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packaging is recyclable where foam recycling facilities exist Facilities may not exist in your area When you return a cartridge to Lexmark you can reuse the box that the cartridge came in Lexmark will recycle the box Returning Lexmark cartridges for reuse or recycling Lexm
12. erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet 2YMMOP QQNETAI MPO2 TI OYZIOAEIZ ANAITH2EI2 KAI TI AOINE 2XETIKE2 AIATA El2 TH OAHTIA 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC EAAnvikh ME THN NAPOYZA H LEXMARK INTERNATIONAL INC AHAQNEI OTI AYTO TO MPO ON Notices 249 Espanol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti Kaesolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU pohinduetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Suomi Lexmark International Inc vakuuttaa t ten ett t m tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sit koskevien direktiivin ehtojen mukainen Fran ais Par la pr sente Lexmark International Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions p
13. gt OK gt Paper Menu gt OK gt Universal Setup gt OK gt Units of Measure gt OK gt select a unit of measure gt OK 2 Select Portrait Width or Portrait Height and then press OK 3 Press the left or right arrow button to change the setting and then press OK Using the standard bin and paper stop The standard bin holds up to 150 sheets of 75 g m 20 Ib paper It collects prints facedown The standard bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks Using MS510dn and MS610dn 42 To open the paper stop pull it so that it flips forward Note Close the paper stop when moving the printer to another location Loading trays A CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray completely Note Do not remove trays while a job prints or while Busy appears on the printer display Doing so may cause ajam Using MS510dn and MS610dn 43 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading Notes e For some paper sizes like letter legal and A4 squeeze and slide the length guide tab backward to accommodate their length Using MS510dn and MS610dn 44 e When loading legal size pap
14. 2 Click Settings gt General Settings gt Schedule Power Modes 3 From the Action menu select the power mode 4 From the Time menu select the time 5 From the Day s menu select the day or days 6 Click Add Adjusting the brightness of the printer display To save energy or if you have trouble reading the display adjust its brightness settings Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings 3 Inthe Screen Brightness field enter the brightness percentage you want for the display 4 Click Submit Restoring factory default settings If you want to keep a list of the current menu settings for reference then print a menu settings page before restoring the factory default settings For more information see Printing a menu settings page on page 60 If you want a more comprehensive method of restoring the printer factory default settings then perform the Wipe All Settings option For more information see Erasing non volatile memory on page 67 Warning Potential Damage Restoring factory defaults returns most printer settings to the original f
15. Connect the printer to an Ethernet network Turn on or off the printer Printer power cord socket Connect the printer to an electrical outlet a USB port Attach an optional wireless network adapter 73 Using MS610de 74 Accessing the controller board A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Open the controller board access door 2 Open the controller board shield using the green handle 3 Use the following illustration to locate the appropriate connector Using MS610de 75 Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors a Memory card connector 2 Option card connector Using MS610de 76 Setting up and using the home screen applications Notes e Your home screen may vary depending on your home screen customization settings administrative setup and active embedded applications Some applications are supported only in select printer models e There may be additional solutions and application
16. Contacting customer support When you contact customer support describe the problem you are experiencing the message on the printer display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number For more information see the label on the inside top front cover or at the back of the printer The serial number is also listed on the menu settings page Lexmark has various ways to help you solve your printing problem Visit the Lexmark Web site at http support lexmark com and then select one of the following Tech Library You can browse our library of manuals support documentation drivers and other downloads to help you solve common problems You can send an e mail to the Lexmark team describing your problem A service representative will respond and provide you with information to solve your problem Live chat You can chat directly with a service representative They can work with you to solve your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems install updates or complete other tasks to help you successfully use your Lexmark product Telephone support is also available In the U S or Canada call 1 800 539 6275 For other countries or regions visit the Lexmark Web site at http support lexmark com Notices 239 No
17. Do toner specks appear on prints Toner fog or background shading appears on prints i Yes No Go to step 2 The problem is solved Reinstall the imaging unit a Remove and then install the imaging unit b Resend the print job Does fog or shading appear on prints Step 2 Contact customer The problem is solved Replace the imaging unit and then resend the print job support at http support lexmar k com or your service Does fog or shading appear on prints i 8 8 app p representative Toner rubs off Leading edge Trailing edge Troubleshooting 235 Action Yes No Step 1 Go to step 2 Specify the paper type and weight from the tray settings to match the paper loaded in the From the Paper menu on the printer control panel check the paper type and weight tray Do the paper type and texture match the paper loaded in the tray Step 2 From the Paper menu Contact customer on the printer control support panel set the paper texture Check if you are printing on paper with texture or rough finishes Are you printing on textured or rough paper Uneven print density N ABCD ABCD Replace the imaging unit and then resend the print job Contact customer The problem is solved support Is the print density uneven Troubleshooting 236 Solving home screen applications problems This troubleshooting step applies only to touch screen printer models An application error ha
18. Embedded Web Server Security Administrator s Guide where to find 58 101 emission notices 241 242 246 247 encrypting the printer hard disk 112 envelopes loading multipurpose feeder 46 86 tips on using 114 environmental settings conserving supplies 170 display brightness adjusting 108 Eco Mode 61 104 Hibernate mode 63 106 Hibernate Timeout 64 107 printer display brightness adjusting 65 Quiet Mode 105 Quiet mode 62 Schedule Power Modes 65 108 Sleep Mode 106 Sleep mode 62 Erase Temporary Data Files menu 145 erasing hard disk memory 111 erasing non volatile memory 6 7 111 erasing volatile memory 67 110 254 Error reading USB drive Remove USB 195 Error reading USB hub Remove hub 195 Ethernet network preparing to set up for Ethernet printing 30 Ethernet network setup using Macintosh 30 using Windows 30 Ethernet networking Macintosh 30 Windows 30 Ethernet port 39 72 Ethernet setup preparing for an 30 exporting a configuration using the Embedded Web Server 79 exterior of the printer cleaning 172 F factory defaults restoring 109 factory defaults restoring 65 FCC notices 241 246 finding more information about the printer 8 finding printer IP address 77 Finishing menu 159 firmware card 12 flash drive printing from 53 93 Flash Drive menu 155 flash drives supported file types 54 94 font sample list printing 56 96 Forms and Favorites setting up 78 G General Settings menu 1
19. Envelope Size Specify the envelope size being manually loaded 7 3 4 Envelope Note 10 Envelope is the U S factory default setting DL Envelope is the 9 Envelope international factory default setting 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Manual Envelope Type Specify the envelope type being manually loaded Envelope Note Envelope is the factory default setting Rough Envelope Custom Type x Note Only installed trays and feeders are listed in this menu Understanding the printer menus 126 Configure MP menu Use Configure MP Determine when the printer selects paper from the multipurpose feeder Cassette Notes Manual Piret e Cassette is the factory default setting Cassette configures the multipurpose feeder as the automatic paper source e Manual sets the multipurpose feeder only for manual feed print jobs e First configures the multipurpose feeder as the primary paper source Substitute Size menu Substitute Size Substitute a specified paper size if the requested paper size is not available Off Statement A5 Letter A4 All Listed Notes e All Listed is the factory default setting All available substitutions are allowed e Off indicates that no size substitutions are allowed e Setting a size substitution lets the print job continue without Change Paper appearing Paper Texture menu Plain Texture Specify the relative texture of the plain paper loaded Smoot
20. Is the page or image clipped Shadow images appear on prints Y es AY AG AJS v Li ad edge Trailin 219 The es is solved Do one or more of the following e Specify the paper size from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings The problem is solved The problem is solved Troubleshooting 220 Action Yes No Step 1 Go to step 2 Load paper with the Load paper with the correct paper type and weight in the tray correct paper type and weight in the tray Is paper with the correct paper type and weight loaded in the tray Step 2 Go to step 3 Change the paper From the printer control panel set the paper type and weight in the Paper loaded in the tray to menu to match the paper loaded in the tray match the paper type and weight specified in h ings Is the tray set to the type and weight of the paper loaded the tray settings Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Step 4 Contact customer The problem is solved Replace the imaging unit and then resend the print job support Do shadow images still appear on prints Gray background on prints leading edge
21. MS510dn and MS610dn printer models see Accessing the controller board on page 40 For the MS610de printer model see Accessing the controller board on page 74 2 Unpack the memory card Warning Potential Damage Do not touch the connection points along the edge of the card Doing so may cause damage 3 Align the notch 1 on the memory card with the ridge 2 on the connector 1 2 4 Push the memory card straight into the connector and forward into the controller board wall until it clicks into place 2 TN 5 For the MS510dn and MS610dn printer models close the controller board access door For the MS610de printer model close the controller board shield and then close the access door Additional printer setup 16 Note When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 29 Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port ISP This option is supported only in MS610de printer model Note This task requires a flat head screwdriver A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the
22. Mode Minimize the use of energy paper or specialty media Off Energy Notes e For touch screen printer models touch Eco Mode and then Energy Paper By r ap select from the options Paper Off is the factory default setting Off resets the printer to its factory default settings Energy minimizes the power used by the printer Energy Paper minimizes the use of power and of paper and specialty media Paper minimizes the amount of paper and specialty media needed for a print job Quiet Mode Reduce the amount of noise produced by the printer Notes On e For touch screen printer models touch Quiet Mode and then select from the options Off is the factory default setting This setting supports the performance specifications for your printer On configures the printer to produce as little noise as possible This setting is best suited for printing text and line art For optimal printing of color rich documents set Quiet Mode to Off Selecting Photo from the printer driver may disable Quiet Mode and provide better print quality and full speed printing Run Initial setup Instruct the printer to run the setup wizard Yes No Notes e Yes is the factory default setting e After completing the setup wizard by selecting Done at the Country select screen the default becomes No 1 This menu item appears only in touch screen printer models This menu item appears only in non touch screen printer models U
23. Multi Purpose Feeder 159 Specify whether two sided duplex printing is set as the default for all print jobs Notes e 1 sided is the factory default setting e You can set two sided printing from the software program For Windows users 1 Click File gt Print 2 Click Properties Preferences Options or Setup For Macintosh users 1 Choose File gt Print 2 Adjust the settings from the print dialog and pop up menus Define the way two sided pages are bound and printed Notes e Long Edge is the factory default setting Long Edge binds pages along their long edge left edge for portrait and top edge for landscape e Short Edge binds pages along their short edge top edge for portrait and left edge for landscape Specify the default number of copies for each print job Note 1 is the factory default setting Specify whether to insert blank pages in a print job Note Do Not Print is the factory default setting Stack the pages of a print job in sequence when printing multiple copies Note 1 2 3 1 2 3 is the factory default setting Specify whether to insert blank separator sheets Notes e Off is the factory default setting Between Copies inserts a blank sheet between each copy of a print job if Collate is set to 1 1 1 2 2 2 If Collate is set to 1 2 3 1 2 3 then a blank page is inserted between each set of printed pages such as after all page 2 s and after all page 3 s B
24. NTLM Kerberos 5 Device Initiated E mail Specify what credentials will be used when communicating to the SMTP None server Some SMTP servers require credentials to send an e mail Use Device SMTP Credentials Notes e None is the factory default setting for Device Initiated E mail Device Password e Device Userid and Device Password are used to log in to the SMTP server when Use Device SMTP Credentials is selected Understanding the printer menus 143 Security menu Miscellaneous Security Settings menu Use To Login Restrictions Limit the number and time frames of failed login attempts from the printer control Login failures panel before all users are locked out Failure time frame Notes Lockout time CAES a e Login failures specifies the number of failed login attempts before users are Pane POENK JIMEOUL locked out Settings range from 1 10 3 attempts is the factory default setting Remote Login Timeout S l l i Failure time frame specifies the time frame during which failed login attempts can be made before users are locked out Settings range from 1 60 minutes 5 minutes is the factory default setting Lockout time specifies how long users are locked out after exceeding the login failures limit Settings range from 1 60 minutes 5 minutes is the factory default setting Panel Login Timeout specifies how long the printer remains idle on the home screen before automatically logg
25. Note 120 is the factory default setting Specify a contact name for the printer Note The contact name will be stored on the Embedded Web Server Specify the location of the printer Note The location will be stored on the Embedded Web Server Specify the number of minutes of inactivity before the printer enters a lower power state Note 15 is the factory default setting Set the amount of time the printer waits after a job is printed before it goes into a reduced power state Notes e 30 min is the factory default setting e Disabled appears only when Energy Conserve is set to Off e Lower settings conserve more energy but may require longer warm up times e Select a high setting if the printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time 1 This menu item appears only in touch screen printer models This menu item appears only in non touch screen printer models Understanding the printer menus Use Timeouts Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1 week 2 weeks 1 month Timeouts Hibernate Timeout on Connection Hibernate Do Not Hibernate Timeouts Screen Timeout 15 300 sec Timeouts Prolong Screen Timeout On Off Timeouts Print Timeout Disabled 1 255 sec Timeouts Wait Timeout Disabled 15 65535 sec 153 Set the amount of time the printer waits before it
26. SSID of the network that your computer is connected to then launch the wireless utility of the computer network adapter and then look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person To find the WPA WPA2 preshared key passphrase for the wireless network see the documentation that came with the access point see the Web page associated with the access point or consult your system support person Connecting the printer using the Wireless Setup Wizard Before you begin make sure that e A wireless network adapter is installed in the printer and is working properly For more information see the instruction sheet that came with the wireless network adapter e The Ethernet cable is disconnected from the printer e Active NIC is set to Auto To set this to Auto navigate to either of the following A l gt Settings gt oK gt Network Ports gt oK gt Active NIC gt oK gt Auto gt OK gt Network Ports gt Active NIC gt Auto Note Make sure to turn off the printer then wait for at least five seconds and then turn the printer back on 1 Depending on your printer model navigate to either of the following nx e gt Settings gt OK gt Network Ports gt OK gt Network x gt OK gt Network x Setup gt OK gt Wireless gt OK gt Wireless Connection Setup
27. Save w Using MS510dn and MS610dn 38 Use the T o EJ Right arrow button Scroll to the right 6 Keypad Enter numbers letters or symbols 7 Sleep button Enable Sleep mode or Hibernate mode The following actions wake the printer from Sleep mode e Pressing any hard button e Opening a tray or the front door e Sending a print job from the computer e Performing a power on reset using the main power switch e Attaching a device in the USB port USB port Connect a flash drive to the printer Notes e Only the front USB port supports flash drives e This feature is available only in select printer models Co Soporenee oon stopatirmeraaities 20 eoecouton _ Retrntothepevousseeen Caa Down arowouton swm oo Ciz omenon Jorome nomes Cis pacarian ensckte satus oftepiter Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition Indicator light Printer status Teea Blinking green The printer is warming up processing data or printing Solid green The printer is on but idle Blinking red The printer requires user intervention Sleep button light Printer status The printer is of idle orn Ready state Solid amber The printer is in Sleep mode Blinking amber The printer is entering or waking from Hibernate mode Blinking amber for 0 1 second then goes The printer is in Hib
28. Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it regardless of the default printer language Notes e On is the factory default setting e When set to Off the printer does not examine incoming data The printer uses PostScript emulation if the PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PS SmartSwitch is set to Off Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default printer language Notes e On is the factory default setting e When set to Off the printer does not examine incoming data The printer uses PCL emulation if the PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PCL SmartSwitch is set to Off Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes e Auto is the factory default setting Auto sets the printer to examine data determine the format and then process it appropriately e The printer automatically restarts when changing the setting from the printer control panel The menu selection is then updated Understanding the printer menus Use USB Buffer Disabled Auto 3K to maximum size allowed Job Buffering Mac Binary PS ENA Address YYY
29. Touch Portrait Width or Portrait Height 3 Select the width or height and then touch ZS Using MS610de 81 Using the standard bin and paper stop The standard bin holds up to 150 sheets of 75 g m 20 Ib paper It collects prints facedown The standard bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks To open the paper stop pull it so that it flips forward Note When moving the printer to another location make sure the paper stop is closed Loading trays A CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray completely Note Do not remove trays while a job prints or while Busy appears on the printer display Doing so may cause ajam Using MS610de 82 Using MS610de 83 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading Notes e For some paper sizes like letter legal and A4 squeeze and slide the length guide tab backward to accommodate their length e When loading legal size paper the length guide extends beyond the base leaving the paper exposed to dust To protect the paper from dust you can purchase a dust cover separately For more information contact customer support e If you are loading A6 size paper in the standard tray then squeeze and then slide the length guide tab toward the cen
30. Web page correctly 2 Click Settings gt Security gt Disk Encryption Note Disk Encryption appears in the Security Menu only when a formatted non defective printer hard disk is installed 3 From the Disk encryption menu select Enable Notes e Enabling disk encryption will erase the contents of the printer hard disk e Disk encryption can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks 4 Click Submit Using the printer control panel 1 Turn off the printer 2 Hold down 2 and 6 while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on a list of functions appears on the printer display 3 Touch Disk Encryption gt Enable Note Enabling disk encryption will erase the contents of the printer hard disk 4 Touch Yes to proceed with disk wiping Notes Do not turn off the printer during the encryption process Doing so may result in loss of data e Disk encryption can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks e A status bar will indicate the progress of the disk wiping task After the disk has been encrypted the printer will return to the Enable Disable screen 5 Touch Back gt Exit Config Menu The printer will pe
31. aligning the side rails of the cartridge with the arrows on the side rails inside the printer Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 6 Close the front door Maintaining the printer 177 Replacing the imaging unit 1 Press the button on the right side of the printer and then open the front door 2 Pull the toner cartridge out using the handle 3 Lift the green handle and then pull the imaging unit out of the printer Maintaining the printer 178 4 Unpack the new imaging unit and then shake it Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 5 Remove all packing materials from the imaging unit Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer Maintaining the printer 179 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer 8 Close the front door Moving the printer Before moving the printer CAUTION POTENTIAL INJURY Before moving t
32. and then resend the print job support Do streaked horizontal lines appear on prints Troubleshooting 231 Streaked vertical lines appear on prints Leading edge Trailing edge Action Step 1 a to step 2 The is solved a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Do streaked vertical lines appear on prints Step 2 Go to step 3 Do one or more of the From the printer control panel set the paper texture type and weight in following the Paper menu to match the paper loaded in the tray e Specify the paper texture type and Do the paper texture type and weight match the paper in the tray weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper texture type and weight specified in the tray settings Step 3 Go to step 4 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked vertical lines appear on prints Step 4 Go to step 5 The problem is solved a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure t
33. antenne d mission est install a l ext rieur il doit faire l objet d une licence L installateur de cet quipement radio doit veiller a ce que l antenne soit implant e et dirig e de mani re n mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada www hc sc gc ca rpb Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Notices 248 Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directiv
34. bookmarks created within Forms and Favorites and the ones in the tree are not usable in Forms and Favorites P preno osora erene View select or print photos and documents from a flash drive Note This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer Menus Access printer menus Note These menus are available only when the printer is in ready state Status message bar Show the current printer status such as Ready or Busy e Show printer conditions such as Imaging unit loworCartridge Low e Show intervention messages and the instructions on how to clear them Using MS610de 71 Status Supplies e Show a printer warning or error message whenever the printer requires intervention to continue processing e View more information on the printer warning or message and on how to clear it 8 Tips View a context sensitive help information This may also appear on the home screen out To Search Held Jobs Search current held jobs Jobs by user Access print jobs saved by user Profiles and Solutions Access profiles and solutions Features Description Attendance message alert If an attendance message affects a function then this icon appears and the red indicator light blinks Warning If an error condition occurs then this icon appears A Printer IP address The IP address of your printer is located at the top left corner of the hom
35. buttons using 71 transparencies loading multipurpose feeder 46 86 tips 115 trays linking 50 89 90 loading 42 81 unlinking 50 89 90 troubleshooting an application error has occurred 236 cannot open Embedded Web Server 236 checking an unresponsive printer 205 contacting customer support 238 solving basic printer problems 205 troubleshooting display printer display is blank 207 troubleshooting paper feed message remains after jam is cleared 211 troubleshooting print error reading flash drive 212 held jobs do not print 214 incorrect characters print 216 incorrect margins on prints 221 Index jammed pages are not reprinted 211 job prints from wrong tray 215 job prints on wrong paper 215 jobs do not print 212 Large jobs do not collate 217 multiple language PDF files do not print 211 paper curl 222 paper frequently jams 210 print job takes longer than expected 215 tray linking does not work 216 unexpected page breaks occur 217 troubleshooting print quality blank pages 227 characters have jagged edges 218 clipped pages or images 218 gray background on prints 220 horizontal voids appear on prints 232 print irregularities 223 print is too dark 224 print is too light 226 printer is printing solid black pages 229 repeating print defects appear on prints 224 shadow images appear on prints 219 skewed print 228 streaked horizontal lines appear on prints 230 streaked vertical lines 231
36. consumers may be labeled with the recycling mark with the remark please recycle waste batteries on the product package the label or the product manual Enclosed please find the waste dry cell batteries recycle logo with the remark Please give the waste dry cell batteries to a company who has Notices 243 the waste dry cell batteries recycle logo and provides the recycle service in order to have the appropriate process for the waste dry cell batteries Static sensitivity notice This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the metal frame of the printer ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start up screen is certified to comply with Environmental Protection Agency EPA ENERGY STAR requirements as configured when shipped by Lexmark Temperature information Ambient operating temperature 15 6 to 32 2 C 60 to 90 F Shipping temperature 40 to 43 3 C 40 to 110 F Storage temperature and relative humidity 1 to 35 C 34 to 95 F 8 to 80 RH Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Chapter Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Notices 244 Class laser products are not considered to be hazardous The printer contains internally a Cl
37. enters Hibernate mode Notes e Disabled is the factory default setting in all countries except European Union countries and Switzerland e 3 days is the factory default setting for all European Union countries and Switzerland Set the printer to Hibernate mode even if there is an active Ethernet connection Note Do Not Hibernate is the factory default setting Set the amount of time in seconds the printer waits before returning the display to the ready state Note 30 sec is the factory default setting Display a message that lets you reset the screen timeout timer instead of returning to the home screen Note Off is the factory default setting Set the amount of time in seconds the printer waits to receive an end of job message before canceling the remainder of the print job Notes e 90 sec is the factory default setting e When the timer expires any partially printed page still in the printer is printed e Print Timeout is available only when using PCL emulation This setting has no effect on PostScript emulation print jobs Set the amount of time in seconds the printer waits for additional data before canceling a print job Notes e 40 sec is the factory default setting e This setting has no effect on PCL emulation print jobs 1 This menu item appears only in touch screen printer models 2 This menu item appears only in non touch screen printer models Unders
38. example if the paper curls excessively under normal printing conditions Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality e For best results store paper where the temperature is 21 C 70 F and the relative humidity is 40 percent Most label manufacturers recommend printing in a temperature range of 18 24 C 65 75 F with relative humidity between 40 and 60 percent e Store paper in cartons on a pallet or shelf rather than on the floor Store individual packages on a flat surface e Do not store anything on top of individual paper packages e Take paper out of the carton or wrapper only when you are ready to load it in the printer The carton and wrapper help keep the paper clean dry and flat Paper and specialty media guide 119 Supported paper sizes types and weights Supported paper sizes Note For an unlisted paper size select the closest larger listed size For information on card stock and labels see the Card Stock amp Label Guide Optional 250 or 550 sheet tray Paper size Standard tray 210 x 297 mm 8 3 x 11 7 in 148 x 210 mm 5 8 x 8 3 in A6 105 x 148 mm 4 1 x 5 8 in JIS BS 182 x 257 mm 7 2 x 10 1 in Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Executive 184 x 267 mm 7 3 x 10 5 in Multipurpose feeder Duplex mode lt v Oficio Mexico v 216 x 340 mm 8 5 x 13 4 in
39. factory default setting This configures wireless connection directly between the printer and a computer e Infrastructure lets the printer access a network using an access point Specify the wireless standard for the wireless network Note The 802 11b g n is the factory default setting Select an available network for the printer to use View the quality of the wireless connection View the encryption method for the wireless network Note This menu is available only in printer models connected to a wired network or when an optional network card is installed To access the menu navigate to any of the following e Network Ports gt Standard Network gt Standard Network Setup gt AppleTalk e Network Ports gt Network Setup x gt AppleTalk Understanding the printer menus Activate Yes No View Name View Address Set Zone 138 Enable or disable AppleTalk support Note Yes is the factory default setting Show the assigned AppleTalk name Note The name can be changed only from the Embedded Web Server Show the assigned AppleTalk address Note The address can be changed only from the Embedded Web Server Provide a list of AppleTalk zones available on the network list of zones available on the network Note The factory default setting is the default zone for the network If no PS SmartSwitch NPA Mode default zone exists then the zone marked with an asterisk is the default setting
40. gt OK o gt Network Ports gt Network x gt Network x Setup gt Wireless gt Wireless Connection Setup 2 Select a wireless connection setup SE Search for networks Show available wireless connections Note This menu item shows all broadcast secured or unsecured SSIDs Enter a network name Manually type the SSID Note Make sure to type the correct SSID Wi Fi Protected Setup Connect the printer to a wireless network using Wi Fi Protected Setup 3 Follow the instructions on the printer display Additional printer setup 34 Connecting the printer to a wireless network using the Wi Fi Protected Setup Before connecting the printer to a wireless network make sure that The access point wireless router is Wi Fi Protected Setup WPS certified or WPS compatible For more information see the documentation that came with your access point e A wireless network adapter is installed in your printer and is working properly For more information see the instruction sheet that came with the wireless network adapter Using the Push Button Configuration Method 1 Depending on your printer model navigate to either of the following A e gt Settings gt OK gt Networks Ports gt OK gt Network x gt OK gt Network x Setup gt OK gt Wireless gt OK gt Wi Fi Protected Setup gt OK gt Start Push Button Method gt OK eX gt Network Ports gt Network x gt Network x Setup gt Wireless g
41. licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme a la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions Suivantes 1 cet appareil ne doit pas provoquer d interf rences et 2 il doit accepter toute interf rence re ue y compris celles risquant d alt rer son fonctionnement Cet appareil a t con u pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En application des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pour emp cher toute interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis l int rieur et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son
42. light Step 7 Contact customer Replace the imaging unit and then resend the print job support Is the print still too light Printer is printing blank pages Action Yes Step 1 Go to step 2 a Check if there is packing material left on the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Checkifthe packing material is properly removed from the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Is the printer still printing blank pages 227 es The problem is solved The problem is solved ae The problem is solved Troubleshooting 228 Action Yes No Step 2 Go to step 3 The problem is solved a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Is the printer still printing blank pages Step 3 Contact customer The problem is solved Replace the imaging unit and then resend the print job support Is the printer still printing blank pages
43. menu select the time 5 From the Day s menu select the day or days 6 Click Add Adjusting the brightness of the display To save energy or if you are have trouble reading your display adjust the brightness of the display Available settings range from 20 100 The factory default setting is 100 Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings 3 Inthe Screen Brightness field enter the brightness percentage you want for the display 4 Click Submit Using the printer control panel 1 From the home screen navigate to A gt Settings gt General Settings gt Screen Brightness 2 Inthe Screen Brightness field enter the brightness percentage you want for the display 3 Touch L Using MS610de 109 Restoring factory default settings If you want to keep a list of the current menu settings for reference then print a menu settings page before restoring the factory default settings For more information see Printing a menu settings page on page 103 If you want a more comprehensive method of restoring the printer factory default settings then perform the Wipe All Settings opti
44. of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Clearing jams 192 3 Reload paper into the multipurpose feeder Note Make sure the paper guide lightly rests against the edge of the paper 4 Fromthe printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt OK gt Clear the jam press OK gt OK Troubleshooting 193 Troubleshooting Understanding the printer messages Cartridge imaging unit mismatch 41 xy 1 Check if both the toner cartridge and imaging unit are MICR Magnetic Ink Character Recognition or non MICR supplies Note For a list of supported supplies see the Ordering supplies section of the User s Guide or visit www lexmark com 2 Change the toner cartridge or imaging unit so that both are MICR or non MICR supplies Notes e Use a MICR toner cartridge and imaging unit for printing checks and other similar documents e Use a non MICR toner cartridge and imaging unit for regular print jobs Cartridge low 88 xy You may need to order a toner cartridge If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press OK to confirm Cartridge nearly low 88 xy If necessary select Continue on the printer control panel to clear the message and continue printing F
45. off the printer while the flash memory is being formatted Notes Yes deletes all data stored in flash memory No cancels the format request Flash memory refers to the memory added by installing a flash memory card in the printer The flash memory option card must not be read write or write protected This menu item appears only when a non defective flash memory card is installed Delete downloads from the printer hard disk including all held jobs buffered jobs and parked jobs Notes e Delete Now sets the printer to delete the downloads and allows the display to return to the originating screen after the deletion Do Not Delete sets the printer display to return to the main Utilities menu for touch screen printer models When selected in non touch screen printer models Do Not Delete sets the printer to return to the originating screen after the deletion Assist in isolating the source of a print job problem Notes e When activated all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed e To exit or deactivate Hex Trace turn off or reset the printer Provide an estimate of the percentage coverage of toner on a page The estimate is printed on a separate page at the end of each print job Note Off is the factory default setting Print a page containing information on errors including XML markup errors Note Off is the factory default setting
46. on the Embedded Web Server or the computer Note Depending on your operating system access the Paper menu using Local Printer Settings Utility or Printer Settings e Store paper according to manufacturer recommendations Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears on the printer display Open the doors covers and trays indicated on the display to remove the jam Clearing jams 183 Notes e When Jam Assist is set to On the printer automatically flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared Check your printed output stack for discarded pages e When Jam Recovery is set to On or Auto the printer reprints jammed pages However the Auto setting does not guarantee that the page will print Area Printer control panel message What to do 1 Standard bin x page jam clear standard Remove the jammed paper bin 20y xx Rear door x page jam open rear Open the rear door and then remove the jammed paper door 20y xx Tray 1 x page jam remove tray 1 to Pull tray 1 completely out then push the front duplex flap clear duplex 23y xx down and then remove the jammed paper Note You may need to open the rear door to clear some 23y xx paper jams Tray x x page jam remove tray Pull the indicated tray out and then remove the jammed x 24y xx paper Multipurpose x
47. or click Start and then click Run b Inthe Start Search or Run dialog type control printers c Press Enter or click OK 2 Depending on your device do either of the following Press and hold the printer you want to update e Right click the printer you want to update 3 From the menu that appears do either of the following e For Windows 7 or later select Printer properties e For earlier versions select Properties 4 Click the Configuration tab 5 Do either of the following e Click Update Now Ask Printer e Under Configuration Options manually add any installed hardware options 6 Click Apply For Macintosh users 1 From the Apple menu navigate to either of the following e System Preferences gt Print amp Scan gt select your printer gt Options amp Supplies gt Driver e System Preferences gt Print amp Fax gt select your printer gt Options amp Supplies gt Driver Additional printer setup 30 2 Add any installed hardware options and then click OK Networking Notes Purchase a MarkNet N8352 wireless network adapter first before setting up the printer on a wireless network For information on installing the wireless network adapter see the instruction sheet that came with the adapter e A Service Set Identifier SSID is a name assigned to a wireless network Wired Equivalent Privacy WEP Wi Fi Protected Access WPA WPA2 and 802 1X RADIUS are types of security used on a network
48. orientation of a multiple page document Note Auto is the factory default setting The printer chooses between portrait and landscape Specify that multiple page images be printed on one side of a paper Notes e Off is the factory default setting e The number selected is the number of page images that will print per side Print a border on each page image Note None is the factory default setting Specify the positioning of multiple page images Notes e Horizontal is the factory default setting e Positioning depends on the number of page images and whether they are in portrait or landscape orientation Understanding the printer menus Separator Sheets Off Between Copies Between Jobs Between Pages Separator Sheet Source Tray x Multipurpose Feeder Blank Pages Do Not Print Print Print Settings Setup menu Printer Language PCL Emulation PS Emulation 157 Specify whether blank separator sheets are inserted Notes e Off is the factory default setting No separator sheets are included in the print job Between Copies inserts a blank sheet between each copy of a print job if Collate is set to 1 2 3 1 2 3 If Collate is set to 1 1 1 2 2 2 then a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s e Between Jobs inserts a blank sheet between print jobs e Between Pages inserts a blank sheet between each page of
49. out of the base 4 Remove any packing material from inside the tray 5 Insert the tray into the base 6 Place the tray near the printer 7 Align the printer with the tray and then lower the printer into place Note Optional trays lock together when stacked 8 Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Additional printer setup 28 Note When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 29 To uninstall the optional trays slide the latch on the right side of the printer toward the front of the printer until it clicks into place and then remove stacked trays one at a time from the top to the bottom Setting up the printer software Installing the printer software Notes e If you installed the printer software on the computer before but need to reinstall the software then uninstall the current software first e Close all open software programs before installing the printer software 1 Obtain a copy of the software installer package e From the Software and Documentation CD that came with your printer e From our Web site Go to www lexmark com and then navigate to SUPPORT amp DOWNLOADS gt select your printer gt select your operating sy
50. page jam clear manual Remove all paper from the multipurpose feeder and then feeder feeder 250 xx remove the jammed paper Front door x page jam open front Open the front door then remove the toner cartridge door 20y xx imaging unit and jammed paper Clearing jams 184 x page jam open front door 20y xx Ay CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Press the button on the right side of the printer and then open the front door 2 Pull out the toner cartridge using the handle 3 Lift the green handle and then pull out the imaging unit from the printer Warning Potential Damage Do not touch the shiny blue photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs Clearing jams 185 A 4 Place the imaging unit aside on a flat smooth surface Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 5 Lift the green flap in front of the printer 6 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 186 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer and then
51. paper type From the printer control panel set the paper type texture and weight in texture and weight to the Paper menu to match the paper loaded in the tray match the paper loaded in the tray Is the tray set to the type texture and weight of the paper loaded Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too light Step 4 From the printer Go to step 5 Make sure that the paper has no texture or rough finishes control panel change the texture settings in the Paper Texture menu to match the paper you are printing Step 5 Go to step 6 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the print still too light Are you printing on textured or rough paper Troubleshooting Action Yes Step 6 Go to step 7 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print job Is the print still too
52. power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Open the controller board access door Additional printer setup 17 2 Lightly press the stop on the left side of the access door and then slide the access door to remove it 3 Unpack the ISP kit Note Make sure to remove and discard the small cable attached to the white connector _ 9 4 2 oneee eas OOO ascents tn i sla cme Cs rested ofa Additional printer setup 18 4 Place the plastic bracket inside the ISP exterior cover until it clicks into place 5 Slide and push the ISP solution into the plastic bracket 6 Secure the ISP solution to the plastic bracket using the long screw Additional printer setup 7 Tighten the two screws on the end of the ISP solution 8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP 19 Additional printer setup 9 Attach the ISP exterior cover at an angle by inserting the left hinges first 20 Additional printer setup 21 11 Run the ISP cable through the controller board shield 12 Open the
53. press OK to confirm e Cancel the current print job Insufficient memory for Flash Memory Defragment operation 37 Try one or more of the following e From the printer control panel select Continue to stop the defragmentation and continue printing For non touch screen printer models press OK to confirm e Delete fonts macros and other data from the printer memory e Install additional printer memory Insufficient memory some Held Jobs were deleted 37 The printer deleted some held jobs in order to process current jobs Troubleshooting 197 Select Continue to clear the message For non touch screen printer models press OK to confirm Insufficient memory some held jobs will not be restored 37 Try one or more of the following e From the printer control panel select Continue to clear the message For non touch screen printer models press OK to confirm e Delete other held jobs to free up additional printer memory Load paper source with custom string paper orientation Try one or more of the following e Load the tray or feeder with the correct size and type of paper e To use the tray that has the correct size or type of paper select Finished loading paper on the printer control panel For non touch screen printer models press OK to confirm Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the
54. print jobs in the printer memory Verify Job Expiration Print one copy of a print job and hold the remaining copies It lets you examine if the first copy is satisfactory or not The print job is automatically deleted from the printer memory when all copies are printed Reserve Job Expiration Store print jobs for printing at a later time Note The print jobs are held until deleted from the Held Jobs menu Notes e Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs e You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel e All print jobs that can be initiated by the user at the printer are called held jobs 2 Touch L Printing confidential and other held jobs Note Confidential and Verify print jobs are automatically deleted from memory after printing Repeat and Reserve jobs are held in the printer until you delete them For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Click Print and Hold 4 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN 5 Click OK or Print Using MS610de 96 6 From the printer home screen release the print job e For confidential print jobs navigate to Held j
55. printer printer 1 From the printer control panel navigate to Menus gt Reports gt Print Fonts 2 Select PCL Fonts or PostScript Fonts b Resend the print job Are you using fonts that are supported by the printer Step 2 The problem is solved Contact customer Check if the fonts installed on the computer are supported by the printer support Are the fonts installed on the computer supported by the printer Clipped pages or images Leading edge Trailing edge Troubleshooting Action Step 1 CE to step 2 a Move the width and length guides in the tray to the correct positions for the paper loaded b Resend the print job Is the page or image clipped Step 2 Go to step 3 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Do the paper size and type match the paper loaded in the tray Step 3 Go to step 4 a Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Is the page or image clipped Step 4 Contact customer a Reinstall the imaging unit support 1 Remove the toner cartridge 2 Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print job
56. printer before touching any controller board electronic components or connectors 1 Access the controller board For MS610de printer model see Accessing the controller board on page 74 Note This task requires a flathead screwdriver 2 Loosen the screws that connect the printer hard disk to the controller board bracket Additional printer setup 26 3 Unplug the printer hard disk interface cable from the receptacle in the controller board leaving the cable attached to the printer hard disk To unplug the cable squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out 4 Hold the printer hard disk by the edges and then remove it from the printer 5 Close the controller board shield and then close the access door Installing hardware options Installing optional trays A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer using the power switch and then unplug the power cord from the electrical outlet 2 Unpack the tray and then remove all packing materials Additional printer setup 27 3 Pull the tray completely
57. printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands The following terms are trademarks or registered trademarks of these companies CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Notices 241 Linotype Hell AG and or its subsidiaries All other trademarks are the property of their respective owners AirPrint and the AirPrint logo are trademarks of Apple Inc Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular ins
58. printer model Accessing the controller board Access the controller board to install internal options For MS510dn and MS610dn see Accessing the controller board on page 40 For MS610de see Accessing the controller board on page 74 Installing an optional card A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have other devices attached to the printer then turn them off as well and unplug any cables going into the printer Additional printer setup 13 Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For the MS510dn and MS610dn printer models see Accessing the controller board on page 40 For the MS610de printer model see Accessing the controller board on page 74 2 Unpack the optional card Warning Potential Damage Avoid touching the connection points along the edge of the card 3 Holding the card by its sides align the plastic pins 1 on the card with the holes 2 on the controller board 2 Additional printer setup 14 4 Push the card firmly into place as shown in the illustration W
59. the print job This setting is useful when printing transparencies or inserting blank pages in a document for notes Specify the paper source for separator sheets Notes e Tray 1 standard tray is the factory default setting e From the Paper menu Configure MP must be set to Cassette in order for Multipurpose Feeder to appear as a menu setting Specify whether blank pages are inserted in a print job Note Do Not Print is the factory default setting Set the default printer language Notes PCL Emulation is the factory default setting PostScript emulation uses a PostScript interpreter for processing print jobs PCL Emulation uses a PCL interpreter for processing print jobs Setting a printer language default does not prevent a software program from sending print jobs that use another printer language Understanding the printer menus Use Print Area Normal Whole Page Download Target RAM Flash Resource Save Print All Order Alphabetical Oldest First Newest First 158 Set the logical and physical printable area Notes e Normal is the factory default setting When attempting to print data in the non printable area defined by the Normal setting the printer clips the image at the boundary Whole Page allows the image to be moved into the non printable area defined by the Normal setting This setting affects only pages printed using a PCL 5e interpreter and has no effect on pages printed using t
60. to the menu for the port settings b Locate the menu for the serial port settings and then adjust the settings if necessary c Save the modified settings and then print a menu settings page 2 Install the printer driver a Obtain a copy of the software installer package e From the Software and Documentation CD that came with your printer e From our Web site Go to www lexmark com and then navigate to SUPPORT amp DOWNLOADS gt select your printer gt select your operating system gt download your software installer package b Do either of the following e If you are using the Software and Documentation CD then insert the CD and wait for the installation dialog to appear If the installation dialog does not appear then do the following In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type D Setup exe gt OK In Windows 7 or earlier 1 Click ue or click Start and then click Run 2 Inthe Start Search or Run dialog type D setup exe 3 Press Enter or click OK Note D is the letter of your CD or DVD drive e if you are using the downloaded software installer from the Web then double click the installer that you have saved in your computer Wait for the Select Installation Type dialog to appear and then click Install Note If you are prompted to run your software installer package then click Run Click Install Follow the instructions on the computer screen Select Adv
61. touch screen displays a list of functions 3 Touch Wipe Disk and then touch one of the following e Wipe disk fast This lets you overwrite the disk with all zeroes in a single pass e Wipe disk secure This lets you overwrite the disk with random bit patterns several times followed by a verification pass A secure overwrite is compliant with the DoD 5220 22 M standard for securely erasing data from a hard disk Highly confidential information should be wiped using this method 4 Touch Yes to proceed with disk wiping Notes e A status bar will indicate the progress of the disk wiping task e Disk wiping can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks 5 Touch Back gt Exit Config Menu The printer will perform a power on reset and then return to normal operating mode Using MS610de 112 Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen Note Some printer models may not have a printer hard disk installed Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the
62. values must match for printing to continue Replace imaging unit 0 estimated pages remain 84 xy Replace the imaging unit to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement imaging unit then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace maintenance kit 0 estimated pages remain 80 xy The printer is scheduled for maintenance For more information visit the Lexmark support Web site at http support lexmark com or contact your service representative and then report the message Replace unsupported cartridge 32 xy Remove the toner cartridge and then install a supported one to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace unsupported imaging unit 32 xy Remove the imaging unit and then install a supported one to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replaceme
63. 0 sheet tray if the paper size is at least 148 x 210 mm 5 8 x 8 3 in Universal is only supported in duplex mode if the width is at least 210 mm 8 3 in and length is at least 279 mm 11 in The smallest supported Universal size is only supported in the multipurpose feeder Supported paper types and weights The standard tray supports 60 90 g m 16 24 lb paper weights The optional tray supports 60 120 g m 16 32 Ib paper weights The multipurpose feeder supports 60 163 g m 16 43 lb paper weights Paper type 250 or 550 sheet tray Multipurpose feeder Duplex mode lt lt lt lt L pt vv terement vv v lt lt lt Paper and specialty media guide 121 Paper type 250 or 550 sheet tray Multipurpose feeder Duplex mode Colored Paper Light Paper 1 One sided paper labels designed for laser printers are supported for occasional use It is recommended to print 20 or fewer pages of paper labels per month Vinyl pharmacy and two sided labels are not supported Bond and Heavy Paper are supported in duplex mode up to 90 g m 24 lb paper weight Understanding the printer menus Understanding the printer menus Menus list Paper Menu Default Source Paper Size Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom Names Universal Setup Security Miscellaneous Security Settings Confidential Print Erase Temporary Data Files Security A
64. 1 Using the standard bin and paper StOD cessive ca ssweadsws cacvnssavasateuswerdereede da vodaahuavdeensesdaius a E 41 EO ACIS Bhd Si irscatescant esses secpcimen T E OEE 42 Loading the multipurpose Teede keinuren a isle tenia E A eaiede 46 Linkme and UV MIKI Ways seresa AEEA E AN A 50 ASIANET a e PERRERA AAEE EE E A rac at wu E E EE A E de ae E A E E aaa AT E EEE 52 PHU Sa document oiei A a a volaboe tates 52 PrINtiNg troma lasharive OF MODINE CO CVIC Cinc cussainusyiactasdouaey Gicraarenten iain yurawim aiidendunierwaaseanimeeeniowiencsanuewuanions 53 Printing conndentialandother held Jobs aicieencjsaresanwass dca vadd ouvstendsivaneuidesab neato nl auusaendbeu saa nisebncacadi ba eundaeinss 55 PLIDUNSIATONMALION Daces ningerne a N a 56 Cancelie aPN OD nanana A E OAA A Hi anaieepimeauenmareauamaias 57 Managing Ne pNTO narar E A a A 58 Finding advanced networking and administrator information sssssessseeesssrrssrersssserrssrresseressereessressseresssse 58 CHECKING tNevirtuakdi DIA arira E a E N a danieaeanaes 58 Configuring supply notifications from the Embedded Web Server ccccssecccssceeeseeceeececeseceeenecteeececensetenecs 58 MOGITYINE conudential PRINE SOLUS sron A A NS 59 Copyine printer settings toother printe Samadani E AEO Ea A A A 59 Creatine a printer controlpanel PIN aasarin a a a tee eadeiandmaiestelaaeueaianaes 60 Printing a menu setings page siirius ae r Ee ENEE E E sansa E A AN 60 Printinge anetWork setup Dab E n
65. 21 jammed pages are not reprinted 211 job prints from wrong tray 215 job prints on wrong paper 215 jobs do not print 212 Large jobs do not collate 217 multiple language PDF files do not print 211 paper curl 222 paper frequently jams 210 print job takes longer than expected 215 tray linking does not work 216 unexpected page breaks occur 217 printer basic model 36 configurations 68 minimum clearances 10 11 moving 10 11 179 180 selecting a location 10 11 shipping 180 printer configurations 36 basic model 68 configured model 68 printer control panel 37 69 adjusting brightness 65 factory defaults restoring 65 109 indicator light 38 69 Sleep button light 38 69 using 37 printer control panel PIN creating 60 103 printer control panel virtual display using the Embedded Web Server 58 101 Printer had to restart Last job may be incomplete 201 printer hard disk disposing of 109 encrypting 112 installing 23 removing 25 wiping 111 printer hard disk encryption 112 printer hard disk memory erasing 111 printer information where to find 8 printer IP address finding 77 printer is printing blank pages 227 printer messages x page jam clear manual feeder 25y xx 191 x page jam clear standard bin 20y xx 188 x page jam open front door 20y xx 184 x page jam open rear door 20y xx 187 257 x page jam open tray x 24y xx 190 Cartridge low 88 xy 193 Cartridge nearly low 88 xy 193 Ca
66. 4 Networking Guide where to find 58 101 noise emission levels 242 Non Lexmark supply type see User s Guide 33 xy 200 non volatile memory 66 109 erasing 67 111 Not enough free space in flash memory for resources 52 200 notices 240 241 242 243 244 245 246 247 248 number of remaining pages estimate 175 O optional card installing 12 optional tray loading 42 81 options 250 sheet tray installing 26 550 sheet tray installing 26 firmware cards 12 Internal Solutions Port 16 memory card 14 memory cards 12 printer hard disk installing 23 printer hard disk removing 25 updating in printer driver 29 ordering imaging unit 174 maintenance kit 174 ordering supplies toner cartridges 173 P paper characteristics 116 letterhead 117 loading multipurpose feeder 46 86 preprinted forms 117 recycled 118 selecting 117 setting size 41 setting type 41 storing 118 256 unacceptable 117 Universal size setting 41 80 using recycled 170 paper feed troubleshooting message remains after jam is cleared 211 paper jams avoiding 181 paper jams clearing in duplex area 189 in front door 184 in manual feeder 191 in rear door 187 in standard bin 188 in tray x 190 paper labels loading multipurpose feeder 46 86 Paper Loading menu 129 paper messages x page jam remove tray 1 to clear duplex 23y xx 189 paper size setting 80 Paper Size Type menu 123 paper sizes supported by the printer 119 paper stop
67. 47 green settings Eco Mode 61 104 Hibernate mode 63 106 Hibernate Timeout 64 107 Quiet Mode 105 Quiet mode 62 Schedule Power Modes 65 108 Index H held jobs 55 95 printing from a Macintosh computer 56 95 printing from Windows 56 95 Help menu 168 Hibernate mode using 63 106 Hibernate Timeout setting 64 107 hiding icons on the home screen 77 home screen buttons understanding 70 customizing 77 hiding icons 77 showing icons 77 home screen applications configuring 78 finding information 78 home screen buttons understanding 70 home screen buttons and icons description 69 HTML menu 167 icons on the home screen hiding 77 showing 77 Image menu 168 imaging unit ordering 174 replacing 177 Imaging unit low 84 xy 195 Imaging unit nearly low 84 xy 195 Imaging unit very low x estimated pages remain 84 xy 195 importing a configuration using the Embedded Web Server 79 Incorrect paper size open paper source 34 196 indicator light 37 individual settings erasing 67 individual settings information erasing 111 Insert Tray x 196 installing Internal Solutions Port 16 installing an optional card 12 installing printer hard disk 23 installing printer on a network Ethernet networking 30 installing printer software adding options 29 installing printer software Windows 28 installing the 250 sheet tray 26 installing the 550 sheet tray 26 Insufficient memory for Flash Memory Defragment operation 37 19
68. 6 Insufficient memory to collate job 37 196 Insufficient memory to support Resource Save feature 35 196 Insufficient memory some Held Jobs were deleted 37 196 Insufficient memory some held jobs will not be restored 37 197 internal options 12 Internal Solutions Port changing port settings 99 installing 16 troubleshooting 209 IP address of computer finding 76 IP address printer finding 77 IPv6 menu 136 J jams accessing 182 avoiding 181 understanding messages 182 jams clearing in duplex area 189 in front door 184 in manual feeder 191 in rear door 187 in standard bin 188 in tray x 190 Job Accounting menu 161 L labels paper tips on using 115 letterhead loading multipurpose feeder 46 86 255 tips on using 115 light indicator 37 linking trays 50 89 90 Load paper source with custom string paper orientation 197 Load paper source with custom type name paper orientation 197 Load paper source with paper size paper orientation 197 Load paper source with paper type paper size paper orientation 198 Load manual feeder with custom string paper orientation 198 Load manual feeder with custom type name paper orientation 198 Load manual feeder with paper size paper orientation 198 Load manual feeder with paper type paper size paper orientation 199 loading multipurpose feeder 46 86 trays 42 81 loading the optional tray 42 81 loading the standard tra
69. 9 x page jam remove tray 1 to clear duplex 23y xx Ay CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Pull the tray completely out of the printer 2 Locate the blue lever and then pull it down to release the jam 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 190 4 Insert the tray 5 From the printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt OK gt Clear the jam press OK gt OK x page jam open tray x 24y xx 1 Pull the tray completely out of the printer Note The message on the printer display indicates the tray where the jammed paper is located 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 191 3 Insert the tray 4 Fromthe printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt OK gt Clear the jam press OK gt OK x page jam clear manual feeder 25y xx 1 From the multipurpose feeder firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 Flexthe sheets
70. ARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding Safety information CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed A CAUTION SHOCK HAZARD Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm SAVE THESE INSTRUCTIONS Overview Overview Using this guide This User s Guide provides general and specific information on using the printer models that are listed on the cover page The following chapters contain information applicable to all printer models e Selecting a location for the printer e Additional printer setup e Paper and specialty media guide e Understanding printer menus e Saving money and the environment e Maintaining the printer e Clearing jams e Troubleshooting To find instructions for your printer e Use the table of contents e Use the Search function or the Find toolbar of your application to search for page content Finding information about the printer What are you looking for Initial setup instructions e Connecting the printer e Installing the printer software Additional setup and instructions for using the printer Selecting and storing paper and s
71. But Current Disk Full Action Determine and set how the printer responds when disk usage reaches the maximum None limit LOOMB E mail amp Delete Current Log Note None is the factory default setting E mail amp Delete Oldest Log Post amp Delete Current Log Post amp Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current URL to Post Logs Determine and set where the printer posts job accounting logs E mail Address to Send Logs Specify the e mail address to which the device sends job accounting logs Log File Prefix Specify the prefix you want for the log file name Note The current host name defined in the TCP IP menu is used as the default log file prefix Utilities menu Remove Held Jobs Delete confidential and held jobs from the printer hard disk Confidential Held Not Restored All Notes e Selecting a setting affects only print jobs that are resident in the printer Bookmarks print jobs on flash drives and other types of held jobs are not affected e Not Restored removes all Print and Hold jobs that are not restored from the printer hard disk or memory Understanding the printer menus Format Flash Yes No Delete Downloads on Disk Delete Now Do Not Delete Activate Hex Trace Coverage Estimator Off On XPS menu Print Error Pages Off On PDF menu Scale to Fit Yes No 163 Format the flash memory Warning Potential Damage Do not turn
72. CP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Timeouts 3 From the Hibernate Timeout menu select the number of hours days weeks or months you want for the printer to wait before it goes into a reduced power state 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to AN gt Settings gt OK gt Settings gt OK gt General Settings gt OK gt Timeouts gt OK gt Hibernate Timeout gt OK 2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode 3 Press OK Using MS510dn and MS610dn 65 Using Schedule Power Modes Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state Note This feature is available only in network printers or printers connected to print servers Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly
73. Change the paper loaded in the tray to match the paper size specified in the tray settings Troubleshooting 222 Action Step 3 a Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Are the margins correct Paper curl Step 1 to step 2 a the width and Move the width and length guides in the tray to the correct positions for length guides the size of the paper loaded Are the width and length guides positioned correctly Step 2 Go to step 3 Specify the paper type From the printer control panel set the paper type and weight in the Paper and weight from the menu to match the paper loaded in the tray tray settings to match the paper loaded in the Do the paper type and weight match the type and weight of the paper in ey the tray Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Is the paper still curled Step 4 Go to step 5 The problem is solved a Remove the paper from the tray and then turn it over b Resend the print job Is the paper still curled Step 5 Contact customer The problem is solved support a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the p
74. E as 189 xl page dain Open tray DK 24 Vi xX eani e e T T 190 ix pagejam clear manual feeder 25V XX arsi iinei a a a a 191 TOUDICSNOOUINAE vssssiccieserscaccusasecictecesiccadeccssecwassecxecwusueixecwusseiseteusteeisecnaeees LS Understanding the printer IMESSAS CS 1c5 crcncsrenschiascanseamcedsapenndeeecapaatenedieantan unde rezsmeniacmmedasiawaneaenands 193 SOVNE Printer Ol OO CNS sanesna a E lens ve mron ani enaas uaseseacu nam dauearssdemeasens 205 SOIVINE DEINE DFODI GINS reinsi a T else a ea ee ae ee 211 SOIVINE home screen applications DrOOlCINS cts2actbntee eit ease lobes E etnies esd elena 236 Embedded Wep Server GOES NOE OD CM uerrini a Raaaameomeeeneeds 236 CONTACTING CUSTOMIEr SUDO ONG arieececctcaicssec isin cascacacates E 238 IN OCIC CSc ciicrcceciccicis a a a a a aa OO ProdUCEINMOLM a O eene aa TE E E acer 239 FAOn HOLC asru a etic vere a a N ee 239 POW EM COM SUI COM nannan a a a a et pies sateleteanercoun eek 244 NUON aeae E saa eal wae ca sma aa LE aa TR Safety information 6 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product uses a printing process that heats the pri
75. ESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable INNO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and
76. Load manual feeder with paper size paper orientation Try one or more of the following e Load the multipurpose feeder with the correct size of paper e Depending on your printer model touch Continue or press OK to clear the message and continue printing Note If no paper is loaded in the feeder when Continue or OK is selected then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Troubleshooting 199 Load manual feeder with paper type paper size paper orientation Try one or more of the following e Load the multipurpose feeder with the correct size and type of paper e Depending on your printer model touch Continue or press OK to clear the message and continue printing Note If no paper is loaded in the feeder when Continue or OK is selected then the printer manually overrides the request and then prints from an automatically selected tray e Cancel the current job Maintenance kit low 80 xy You may need to order a maintenance kit For more information visit the Lexmark support Web site at http support lexmark com or contact customer support and then report the message If necessary select Continue to clear the message and continue printing For non touch screen printer models press OK to confirm Maintenance kit nearly low 80 xy For more information visit the Lexmark support Web site at http support lexmark com or conta
77. Preparing to set up the printer on an Ethernet network To configure your printer to connect to an Ethernet network organize the following information before you begin Note If your network automatically assigns IP addresses to computers and printers continue on to installing the printer e A valid unique IP address for the printer to use on the network e The network gateway e The network mask e Anickname for the printer optional Note A printer nickname can make it easier for you to identify your printer on the network You can choose to use the default printer nickname or assign a name that is easier for you to remember You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network Use a new network cable when possible to avoid potential problems caused by a damaged cable Installing the printer on an Ethernet network For Windows users 1 Obtain a copy of the software installer package From the Software and Documentation CD that came with your printer From our Web site Go to www lexmark com and then navigate to SUPPORT amp DOWNLOADS gt select your printer gt select your operating system gt download your software installer package 2 Do either of the following e If you are using the Software and Documentation CD then insert the CD and wait for the installation dialog to appear If the installation dialog does not appear th
78. Print Fonts Press the up or down arrow button to select the font setting Using MS510dn and MS610dn 57 3 Press OK Note The PPDS fonts appear only when the PPDS data stream is activated Printing a directory list From the printer control panel navigate to gt Settings gt Reports gt gt Print Directory gt Note The Print Directory menu item appears only when an optional flash memory or printer hard disk is installed Canceling a print job Canceling a print job from the printer control panel From the printer control panel press x gt OK Canceling a print job from the computer For Windows users 1 Open the printers folder In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type control printers gt OK In Windows 7 or earlier a Click ate or click Start and then click Run b Inthe Start Search or Run dialog type control printers c Press Enter or click OK 2 Double click the printer icon 3 Select the print job you want to cancel 4 Click Delete For Macintosh users 1 From the Apple menu navigate to either of the following e System Preferences gt Print amp Scan gt select your printer gt Open Print Queue e System Preferences gt Print amp Fax gt select your printer gt Open Print Queue 2 From the printer window select the print job you want to cancel and then delete it Using MS510dn and MS610dn 58 Managing the printer Find
79. Print Settings gt Quality Menu gt Toner Darkness 2 Adjust the setting and then touch r Using MS610de 93 Printing from a flash drive or mobile device Printing from a flash drive Notes Before printing an encrypted PDF file you will be prompted to type the file password from the printer control panel e You cannot print files for which you do not have printing permissions 1 Insert a flash drive into the USB port Notes e A flash drive icon appears on the printer home screen when a flash drive is inserted e If you insert the flash drive when the printer requires attention such as when a jam has occurred then the printer ignores the flash drive e If you insert the flash drive while the printer is processing other print jobs then Busy appears After these print jobs are processed you may need to view the held jobs list to print documents from the flash drive Warning Potential Damage Do not touch the printer or the flash drive in the area shown while actively printing reading or writing from the memory device Loss of data can occur Using MS610de 94 2 From the printer control panel touch the document you want to print 3 Touch the arrows to specify the number of copies for printing and then touch Print Notes Do not remove the flash drive from the USB port until the document has finished printing If you leave the flash drive in the printer after leaving the initial USB menu screen the
80. RR A RAIN EL OCR TERESA TEODOR Fo JER BERIE E BL ZC EE Bed I R EEA BL FENN ERE SOM ER TE EAE Fo faRR A hVU vE Iin ABA y 7SRMICROEL WARE PHO SNEF COLO P HICSRSRWEDICUTK KAW Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product The product is generating hard copy output from electronic inputs 600 MS510dn 640 MS610dn MS610de Copy The product is generating hard copy output from hard copy original NA documents The product is scanning hard copy documents Ready The product is waiting for a print job 10 MS510 and MS610dn 12 MS610de leep Mode The product is in a high level energy saving mode 5 MS510 and MS610dn 5 5 MS610de Notices 245 va Description Power consumption Watts The product is in a low level energy saving mode Off The product is plugged into an electrical outlet but the power switch is turned off The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is automatically
81. Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Notices 252 Patent acknowledgment The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Elliptic Curve Cryptography ECC Cipher Suites for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for TLS Elliptic Curve Cipher Suites with SHA 256 382 and AES Galois Counter Mode GCM implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for TLS Suite B Profile for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Dis
82. Settings gt General Settings b Select Eco Mode or Quiet Mode and then select Off Note Disabling Eco Mode or Quiet Mode may increase the consumption of energy or supplies or both Did the job print Step 2 The problem is solved Go to step 3 Reduce the number and size of fonts the number and complexity of images and the number of pages in the print job and then resend the job Did the job print Step 3 The problem is solved Go to step 4 a Remove held jobs stored in the printer memory b Resend the print job Did the job print Step 4 The problem is solved Go to step 5 a Disable the Page Protect feature From the printer control panel navigate to Settings gt General Settings gt Print Recovery gt Page Protect gt Off b Resend the print job Did the job print Step 5 The problem is solved Contact customer Install additional printer memory and then resend the print job support Did the job print Job prints from the wrong tray or on the wrong paper The problem is solved Go to step 2 a Check if you are printing on paper that is supported by the tray b Resend the print job Did the job print from the correct tray or on the correct paper Troubleshooting 216 Action Step 2 The problem is solved Go to step 3 a From the Paper menu on the printer control panel set the paper size and type to match the paper loaded in the tray b Resend the print job Did the job print from the cor
83. YYY YYY YYY ENA Netmask YYY YYY YYY YYY ENA Gateway YYY YYY YYY YYY Parallel x menu 139 Set the size of the USB input buffer Notes Auto is the factory default setting Disabled turns off job buffering Any jobs already buffered on the printer hard disk are printed before normal processing resumes The USB buffer size value can be changed in 1 K increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the USB Buffer disable or reduce the size of the parallel serial and network buffers The printer automatically restarts when the setting is changed from the printer control panel The menu selection is then updated Temporarily store print jobs in the printer hard disk before printing Notes Off is the factory default setting On buffers jobs on the printer hard disk Auto buffers print jobs only if the printer is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Set the printer to process Macintosh binary PostScript print jobs Notes e Auto is the factory default setting e On processes raw binary PostScript print jobs e Off filters print jobs using the standard protocol Set the network address informati
84. a formatted non defective printer hard disk is installed Make sure the printer hard disk is not read write or write protected A Job Accounting Log Determine and set if the printer creates a log of the print jobs it receives Note Off is the factory default setting On Job Accounting Utilities Print and delete log files or export them to a flash drive Accounting Log Frequency Determine and set how often a log file is created Weekly Note Monthly is the factory default setting Monthly Log Action at End of Frequency Determine and set how the printer responds when the frequency threshold expires None Note None is the factory default setting E mail Current Log E mail amp Delete Current Log Post Current Log Post amp Delete Current Log Disk Near Full Level Specify the maximum size of the log file before the printer executes the Disk Near Off Full Action 1 99 Note 5 is the factory default setting Understanding the printer menus 162 Disk Near Full Action Determine and set how the printer responds when the printer hard disk is nearly full None Notes E mail Current Log E mail amp Delete Current Log e None is the factory default setting E mail amp Delete Oldest Log e The value defined in Disk Near Full Level determines when this action is Post Current Log triggered Post amp Delete Current Log Post amp Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All
85. actory default settings Exceptions include the display language custom sizes and messages and network port menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory or in printer hard disk are not affected Using MS510dn and MS610dn 66 From the printer control panel navigate to a gt Settings gt Settings gt OK gt General Settings gt OK gt Factory Defaults gt OK gt Restore Now gt OK Securing the printer Using the security lock feature The printer is equipped with a security lock feature Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place Statement of Volatility Your printer contains various types of memory that can store device and network settings and user data Type of memory Description Volatile memory Your printer uses standard random access memory RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store operating system device settings and network information Erase the content of any installed printer memory in the following circumstances e The printer is being decommissioned e The printer is being moved to a different department or location e The printer is being serviced by someone from outside your organization e The printer is being removed
86. address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Additional printer setup 35 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Network Ports gt Wireless 3 Modify the settings to match the settings of your access point wireless router Note Make sure to enter the correct SSID 4 Click Submit 5 Turn off the printer and then disconnect the Ethernet cable Then wait for at least five seconds and then turn the printer back on 6 To verify if your printer is connected to the network print a network setup page Then in the Network Card x section see if the status is Connected For more information see the Verifying printer setup section of the User s Guide Verifying printer setup When all hardware and software options are installed and the printer is turned on verify that the printer is set up correctly by printing the following e Menu settings page Use this page to verify that all printer options are installed correctly A list of installed options appears toward the bottom of the page If an option you installed is not listed then it is not installed correctly Remove the option and then install it again For more information see Printing a menu settings page on page 60 for non touch scree
87. al option operate correctly Go to step 3 Connect the internal option to the controller board Step 2 Check if the internal option is properly installed in the controller board a Turnoffthe printer using the power switch and then unplug the power cord from the electrical outlet b Make sure the internal option is installed in the appropriate connector in the controller board Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Is the internal option properly installed in the controller board Go to step 4 Reinstall the internal Step 3 option Print a menu settings page and then check to see if the internal option is listed in the Installed Features list Is the internal option listed in the menu settings page Troubleshooting 208 Action Step 4 a Check ifthe internal option is selected It may be necessary to manually add the internal option in the printer driver to make it available for print jobs For more information see Updating available options in the printer driver on page 29 b Resend the print job Does the internal option operate correctly Tray problems f Action Step 1 The problem is solved Go to step 2 a Open the tray and do one or more of the following Check for paper jams or misfeeds Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray If you are pri
88. anced and then click Continue From the Configure Printer Connection dialog select a port wo O Q O If the port is not in the list then click Refresh or navigate to Add port gt select a port type gt enter the necessary information gt OK h Click Continue gt Finish 3 Set the COM port parameters After installing the printer driver set the serial parameters in the COM port assigned to the printer driver Note Make sure the serial parameters in the COM port match the serial parameters you set in the printer a Open Device Manager Using MS610de 99 In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type devmgmt msc gt OK In Windows 7 or earlier 1 Click B or click Start and then click Run 2 Inthe Start Search or Run dialog type devmgmt msc 3 Press Enter or click OK b Double click Ports COM amp LPT to expand the list of available ports Do either of the following e Press and hold the COM port where you attached the serial cable to your computer example COM1 e Right click the COM port where you attached the serial cable to your computer example COM1 d From the menu that appears select Properties e On the Port Settings tab set the serial parameters to the same serial parameters set in the printer Check the serial heading of the menu settings page for the printer settings f Click OK and then close all the dialogs g Print atest page to verify printer ins
89. aper still curled Troubleshooting 223 Print irregularities Leading edge Trailing edge Action Yes No Step 1 Go to step 2 The problem is solved a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray b Resend the print job Do print irregularities still appear Step 2 Go to step 3 Specify the paper size From the printer control panel set the paper size and type in the Paper and type from the tray menu to match the paper loaded in the tray settings to match the paper loaded in the Do the printer settings match the type and weight of the paper loaded in Sa the tray Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Step 4 From the printer Go to step 5 Check if the paper loaded in the tray has texture or rough finishes control panel set the paper texture in the Paper menu to match the paper loaded in the tray Are you printing on textured or rough paper Step 5 Go to step 6 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do print irregularities still appear Step 6 Contact customer Replace the imaging unit and then resend t
90. ark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling Boxes used to return the cartridges are also recycled To return Lexmark cartridges for reuse or recycling follow the instructions that came with your printer or cartridge and use the prepaid shipping label You can also do the following 1 Go to www lexmark com recycle 2 From the Toner Cartridges section select your country or region 3 Follow the instructions on the computer screen Maintaining the printer 172 Maintaining the printer Warning Potential Damage Failure to maintain optimum printer performance or to replace parts and supplies may cause damage to your printer Cleaning the printer Cleaning the printer Note You may need to perform this task after every few months Warning Potential Damage Damage to the printer caused by improper handling is not covered by the printer warranty 1 Make sure that the printer is turned off and unplugged from the electrical outlet A CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding 2 Remove pa
91. arning Potential Damage Improper installation of the card may cause damage to the card and the controller board Note The entire length of the connector on the card must touch and be flushed against the controller board 5 For the MS510dn and MS610dn printer models close the controller board access door For the MS610de printer model close the controller board shield and then close the access door Note When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 29 Installing a memory card A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controller board electronic components or connectors Additional printer setup 15 An optional memory card can be purchased separately and attached to the controller board 1 Access the controller board For the
92. ass IIIb 3b laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655 675 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Laser advisory label A laser notice label may be affixed to this printer as shown DANGER Invisible laser radiation when cartridges are removed and interlock defeated Avoid exposure to laser beam PERIGO Radia o a laser invis vel sera liberada se os cartuchos forem removidos e o lacre rompido Evite a exposi o aos feixes de laser Opasnost Nevidljivo lasersko zra enje kada su kasete uklonjene i poni tena sigurnosna veza Izbjegavati izlaganje zracima NEBEZPE Kdy jsou vyjmuty kazety a je odblokov na pojistka ze za zen je vys l no neviditeln laserov z en Nevystavujte se p soben laserov ho paprsku FARE Usynlig laserstraling n r patroner fjernes og sp rreanordningen er sl et fra Undg at blive udsat for laserstr len GEVAAR Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd Voorkom blootstelling aan de laser DANGER Rayonnements laser invisibles lors du retrait des cartouches et du d verrouillage des loquets Eviter toute exposition au rayon laser VAARA N kym t nt lasers teily on varottava kun v rikasetit on poistett
93. avorites Icon Description The application helps you simplify and streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen Note The printer must have permission to access the network folder FTP site or Web site where the bookmark is stored From the computer where the bookmark is stored use sharing security and firewall settings to allow the printer at least a read access For help see the documentation that came with your operating system Using MS610de 79 1 Open a Web browser and then type the printer IP address in the address field Note View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Settings gt Apps gt Apps Management gt Forms and Favorites 3 Define the bookmarks and then customize the settings 4 Click Apply To use the application touch Forms and Favorites on the printer home screen and then navigate through form categories or search for forms based on a form number name or description Understanding Eco Settings Description The application lets you easily manage energy consumption noise toner and paper usage settings to help reduce the environmental impact of your printer Setting up Remote Operator Panel This application enables you to interact with the printer control panel even when you are not physica
94. ay be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances As part of your warranty service and or replacement Lexmark may update the firmware in your printer to the latest version Firmware updates may modify printer settings and cause counterfeit and or unauthorized products supplies parts materials such as toners and inks software or interfaces to stop working Authorized use of genuine Lexmark products will not be impacted Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nea
95. ay staples and paper clips Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes e Observe the recommended temperatures and avoid fluctuations a front scm a0 a fietsae em ein Ca rear omnem Cs f avem ain Selecting a location for the printer a Tres a0em 2m a front scm aon a fuerte 20cm ein Pa fier omnem Cs o avem ain 11 Additional printer setup 12 Additional printer setup Installing internal options A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Available internal options e DDR3 DIMM e Flash memory Fonts Firmware e Forms Barcode e Prescribe e IPDS e PrintCryption Hard disk e Internal Solutions Ports ISP Parallel 1284 B interface MarkNet N8130 10 100 fiber interface RS 232 C serial interface This internal option is available only in the MS610de
96. b Server is disabled Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Sleep Button Settings Using MS610de 107 3 From the Press Sleep Button or Press and Hold Sleep Button drop down menu select Hibernate 4 Click Submit Using the printer control panel 1 From the home screen navigate to XA gt Settings gt General Settings 2 Touch Press Sleep Button or Press and Hold Sleep Button 3 Touch Hibernate gt V Notes e When Press Sleep Button is set to Hibernate press the Sleep button for less than three seconds to set the printer to Hibernate mode e When Press and Hold Sleep Button is set to Hibernate press and hold the Sleep button for more than three seconds to set the printer to Hibernate mode Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Netwo
97. calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Notices 246 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 HAD VCCI HE MICO OV 7 RBRARAMCWSGR KOE rml TOET TORE 727A BRET CT CORBI ARE OE AMER AWELTWETA IO WEDS 7 VAROT LEY a VRECE LL TEH SNA k REEE ZARE TILEN ET AAR aA CHE gt TELOR WALT FAV VCCI B European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy related products The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative
98. ck Settings gt Paper Menu 3 Change the paper size and type settings for the trays you are linking e To link trays make sure the paper size and type for the tray match that of the other tray e To unlink trays make sure the paper size or type for the tray does not match that of the other tray 4 Click Submit Using MS510dn and MS610dn 51 Note You can also change the paper size and type settings using the printer control panel For more information see Setting the paper size and type on page 41 Warning Potential Damage Paper loaded in the tray should match the paper type name assigned in the printer The temperature of the fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu gt Custom Names 3 Select a custom name and then type a new custom paper type name 4 Click Submit 5 Click Custom Types and then verify if the new custom paper type name has replaced the custom name Using the printer contr
99. closure of Certicom Corp at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security TLS implemented in the product or service The use of certain patents in this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for AES CCM ECC Cipher Suites for TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm ECDSA implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Suite B Cryptographic Suites for IPSec implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Algorithms for Internet Key Exchange version 1 IKEv1 implemented in the product or service Index Index Numerics 250 sheet tray installing 26 550 sheet tray installing 26 Symbols x page jam clear manual feeder 25y xx 191 x page jam clear standard bin 20y xx 188 x page jam ope
100. connectors 1 Access the controller board For more information see Accessing the controller board on page 74 Note This task requires a flathead screwdriver 2 Unpack the printer hard disk 3 Install the printer hard disk on the controller board Warning Potential Damage Hold only the edges of the printed circuit board assembly Do not touch or press on the center of the printer hard disk Doing so may cause damage a Using a flathead screwdriver loosen the screws Additional printer setup 24 b Align the screws on the printer hard disk to the slots on the controller board bracket and then slide the printer hard disk onto the brackets c Tighten the two screws d Insert the plug of the printer hard disk interface cable into the receptacle of the controller board Note The plug and the receptacle are color coded blue Additional printer setup 25 4 Close the controller board shield and then close the access door Note When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 29 Removing a printer hard disk Note This option is supported only in MS610de printer model Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the
101. correct size and type of paper then it prints from the default paper source Cancel the current job Load paper source with custom type name paper orientation Try one or more of the following e Load the tray or feeder with the correct size and type of paper e To use the tray that has the correct size or type of paper select Finished loading paper on the printer control panel For non touch screen printer models press OK to confirm Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source e Cancel the current job Load paper source with paper size paper orientation Try one or more of the following e Load the tray or feeder with the correct size of paper e To use the tray or feeder that has the correct size of paper select Finished loading paper on the printer control panel For non touch screen printer models press OK to confirm Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source e Cancel the current job Troubleshooting 198 Load paper source with paper type paper size paper orientation Try one or more of the following e Load the tray o
102. ct Drverdownloads your product to view the appropriate support site Support telephone numbers and hours of operation for your country or region can be found on the support Web site or on the printed warranty that came with your e Voice support printer e Live chat support e E mail support Record the following information located on the store receipt and at the back of the printer and have it ready when you contact customer support so that they may serve you faster e Machine Type number e Serial number e Date purchased e Store where purchased Warranty information Warranty information varies by country or region e In the U S See the Statement of Limited Warranty included with this printer or at http support lexmark com e In other countries and regions See the printed warranty that came with your printer Selecting a location for the printer 10 Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options then leave enough room for them also It is important to Set up the printer near a properly grounded and easily accessible electrical outlet e Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard e Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Away from str
103. ct customer support and then report the message If necessary select Continue to clear the message and continue printing For non touch screen printer models press OK to confirm Maintenance kit very low x estimated pages remain 80 xy You may need to replace the maintenance kit very soon For more information visit the Lexmark support Web site at http support lexmark com or contact customer support and then report the message If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press OK to confirm Memory full 38 Try one or more of the following e From the printer control panel select Cancel job to clear the message For non touch screen printer models press OK to confirm e Install additional printer memory Troubleshooting 200 Network x software error 54 Try one or more of the following e From the printer control panel select Continue to continue printing For non touch screen printer models press OK to confirm e Turn off the printer wait for about 10 seconds and then turn the printer back on e Update the network firmware in the printer or print server For more information visit the Lexmark support Web site at http support lexmark com Non Lexmark supply type see User s Guide 33 xy Note The supply type can be toner cartridge or imaging unit The printer has detected a non Lexmark sup
104. ctly affects print quality If paper is too rough then toner cannot fuse to it properly If paper is too smooth then it can cause paper feeding or print quality issues Always use paper between 100 and 300 Sheffield points however smoothness between 150 and 250 Sheffield points produces the best print quality Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can degrade its performance Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing Extend the time to several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 90 g m 16 24 Ib bond paper grain long paper is recommended Paper and specialty media guide 117 Fiber content Most high quality xerographic paper is made from 100 chemically treated pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such a
105. dabsn Se AA A 78 Setting up Remote Operator Pane llasssxecasaseicciuu ds dead aia a a a ined a 79 EXDOMING and impon ne a ConNeuUrat Oiana nena a E TA enbieeaineniavaies 79 Contents 4 Loadine paper and SDCCIAILY Medid cmerar a aa e A 80 SELLING the paper sreand type iurien a a a a 80 CONHMZUFING Universa paper SCLIN S asinineaa o a E RET EE T ET T 80 Usine the standard pinand Paper StoP sses a a a Maal oeieds 81 Loading Tays ennei T a A aaa vdamuseness 81 Loadine the mMUNDUMOSE TEC iiss snsnccuaigat auarsainuna A A A E A 86 Li KING cnd unliokine AVS oree a aa aaa a Na A oaaenes 89 PIMC meae E N E E E a a 91 Printinge OCM areia ea e E A A N A E ATO A A EA 91 PRIMUS ACO CUNICIIU neiise a Raviewelea Saauhaotnuabelaadeeanaee 91 Printing froma tlash drive OF mobile GOVICE iis icsiceaisjevievialaeindeeis ccaiceubicanqusaoiweasanebeasdaiaven sas luvs eesncaeusemisianiees 93 Printing confidentialand other held Jobs naina xvelaueaacavamanare one ceokon AA AA 95 Printinge orman Dace onca a a A a a 96 Canceled Prnt IOD cecina A E T A E A S 97 Managing the PUNTEN scusinu a N NA 97 Setting up sedal TIENTS eere E E ae ew an abesdwieeras 97 Changing port settings after installing a new network Internal Solutions POrt essessessssseseeressersssrrsresesreseeees 99 Finding advanced networking and administrator infOrMatiOn ccssecccssseccccscccceaeececseeececseeeeeesseeseeseeeees 101 Checking the VIELUAl dipli W ecnis A 101 Configuring supply no
106. der Use the multipurpose feeder when printing on different paper sizes and types or specialty media such as card stock transparencies paper labels and envelopes You can also use it for single page print jobs on letterhead 1 Open the multipurpose feeder Using MS510dn and MS610dn a Pull the multipurpose feeder extender b Pull the extender gently so that the multipurpose feeder is fully extended and open 2 Squeeze the tab on the left width guide and then move the guides for the paper you are loading 47 Using MS510dn and MS610dn 48 3 Prepare the paper or specialty media for loading e Flex sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface e Hold transparencies by the edges Flex the stack of transparencies back and forth to loosen them and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them e Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 4 Load the paper or specialty media Notes e Do not force paper or specialty media into the multipurpose feeder e Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides Overfilling may cause paper jams Using MS510dn and MS610dn 49 e Load
107. e Job Expiration Off 1 hour 4 hours 24 hours 1 week 144 Set a time limit on how long the printer stores print jobs Set a time limit on how long the printer stores print jobs needing verification Set a time limit on how long the printer stores print jobs for printing at a later time Note Off is the factory default setting Security Audit Log menu Use Export Log Delete Log Delete now Do not delete Let an authorized user export the audit log Notes e To export the audit log from the printer control panel connect a flash drive to the printer e You can also download the audit log from the Embedded Web Server and then save it on your computer Specify whether or not audit logs are deleted Note Delete now is the factory default setting Understanding the printer menus 145 Configure Log Specify how and whether or not audit logs are created Enable Audit Yes No e Enable Audit determines if events are recorded in the secure audit log and remote syslog No is the factory default setting Notes Enable Remote Syslog No Yes e Enable Remote Syslog determines if logs are sent to a remote server No is the factory default setting e Remote Syslog Facility determines the value used to send logs to the remote Remote Syslog Facilit Vee syslog server 4 is the factory default setting 0 23 Severity of events to log 0 7 e if the security audit log is activated then the severity value
108. e extender gently so that the multipurpose feeder is fully extended and open Using MS610de 87 2 Squeeze the tab on the left width guide and then move the guides for the paper you are loading 3 Prepare the paper or specialty media for loading e Flex sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface e Hold transparencies by the edges Flex the stack of transparencies back and forth to loosen them and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them e Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface Ae y 4 Load the paper or specialty media Notes Do not force paper or specialty media into the multipurpose feeder Using MS610de 88 e Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides Overfilling may cause paper jams ea e Load paper transparencies and card stock with the recommended printable side faceup and the top edge entering the printer first For more information on loading transparencies see the packaging that the transparencies came in Note When loading A6 size paper make sure the multipurpose feeder extender rests lightly against the edge of the paper so
109. e screen Example 123 123 123 123 and appears as four sets of numbers separated by periods Youcan use the IP address when accessing the Embedded Web Server to view and remotely configure printer settings even when you are not physically near the printer Using the touch screen buttons Note Your home screen may vary depending on your home screen customization settings administrative setup and active embedded solutions Using MS610de 72 f Sz D GO Touch the To a Radio button Select or clear an item Accept button Save a setting Cancel button e Cancel an action or a selection e Return to the previous screen Return to the home screen Open a context sensitive Help dialog on the printer control panel Scroll to the left Scroll to the right Attaching cables Connect the printer to the computer using a USB cable or parallel cable or to the network using an Ethernet cable Using MS610de Make sure to match the following e The USB symbol on the cable with the USB symbol on the printer e The appropriate parallel cable with the parallel port Note The parallel port is available only when an Internal Solutions Port is installed e The appropriate Ethernet cable with the Ethernet port Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing Loss of data or a malfunction can occur Use the Usethe TO Ethernet port
110. ed Go to step 2 a From the Finishing menu on the printer control panel set Collate to 1 2 3 1 2 3 b Resend the print job Did the job print and collate correctly Step 2 The problem is solved Go to step 3 a From the printer software set Collate to 1 2 3 1 2 3 Note Setting Collate to 1 1 1 2 2 2 in the software overrides the setting in the Finishing menu b Resend the print job Did the job print and collate correctly Step 3 The problem is solved Contact customer Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Did the job print and collate correctly Unexpected page breaks occur Action Step 1 The problem is solved Go to step 2 Adjust the print timeout settings a From the printer control panel navigate to Settings gt General Settings gt Timeouts gt Print Timeout b Select a higher setting and then depending on your printer model select OK or Submit c Resend the print job Did the file print correctly Troubleshooting 218 Action Step 2 a Check the original file for manual page breaks b Resend the print job Did the file print correctly Print quality problems Characters have jagged or uneven edges Yes No Go to step 2 Select a font that is a Printafontsample list to check if the fonts you are using are supported supported by the by the
111. ed paper will feed well Lexmark consistently tests its printers with recycled paper 20 100 post consumer waste and a variety of test paper from around the world using chamber tests for different temperature and humidity conditions Lexmark has found no reason to discourage the use of today s recycled office papers but generally the following property guidelines apply to recycled paper e Low moisture content 4 5 e Suitable smoothness 100 200 Sheffield units or 140 350 Bendtsen units European Note Some much smoother papers such as premium 24 Ib laser papers 50 90 Sheffield units and much rougher papers such as premium cotton papers 200 300 Sheffield units have been engineered to work very well in laser printers despite surface texture Before using these types of paper consult your paper supplier e Suitable sheet to sheet coefficient of friction 0 4 0 6 e Sufficient bending resistance in the direction of feed Recycled paper paper of lower weight lt 60 g m 16 Ib bond and or lower caliper lt 3 8 mils 0 1 mm and paper that is cut grain short for portrait or short edge fed printers may have lower bending resistance than is required for reliable paper feeding Before using these types of paper for laser electrophotographic printing consult your paper supplier Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer for
112. edded Web Server Security Administrator s Guide for additional information 1 Go to www lexmark com and then navigate to Support amp Downloads gt select your printer 2 Click the Manuals tab and then select Embedded Web Server Security Administrator s Guide Using MS610de 68 Using MS610de Learning about the printer Printer configurations CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed Basic and configured models Printer control panel 2 Paper stop 3 Standard bin Front door release button Controller board access door ES 100 sheet multipurpose feeder 7 Standard 550 sheet tray Optional 250 or 550 sheet tray Using MS610de 69 Using the printer control panel AcH Bsk Mno 7Ppars tuv Qwxyz Oers Use the Display View the printer status and messages Set up and operate the printer 2 omenon _ Gotethenomestren oo O a kemas emer numbers leners orsvmeos Sleep button Enable Sleep mode or Hibernate mode The following actions wake the printer from Sleep mode Touching the screen Pressing any hard button Opening a tray or the front door Sending a print job from the computer Performing a power on reset using the main power switch e Attaching a device to the USB port 5 Stop or cancel button Stop all printer activity 6 Indicator light Check the status of the printer 7 USB port C
113. eensecasics cuniogeusta tana A a E E Ra 147 Contents 5 EPRI MU asi alee fact sate NG staan E hee Sonael eoseeatiat 168 Saving money and the ENVITONMEN cececcecececscscscsccccccccccccccscscscscscseeeL IO SWINE PIVE aNd TONE anaa E E E 170 PROC YC UND onae a a E A auncee uence eaceeetenes 170 Maintaining the printer ssessessessessessessessessessessesoesoessessesosssesseseeesessese L72 Cleaning the printe Phoccninenrne cht ar Ssh ate cea ce ate acta A E Sarees 172 Orde rine parts ANG SUD DISS so iiesetess sorcalin ca silage a vert wer eewieadwas E 172 Estimated number of remaining Page cscccsscccseccsscecescccseccenecceeccaneceeueceeuceeuceseneeeeuceeneceeucesneeeseees 175 Storing SU DONS seernes an E acco cerns Urn caaee E O A eens aoa ead See esau een oases oa 175 Replacing SUDDO cae me temo a eR nS ea eR ee 175 Movine the PNTE etic tree ect netstat a an cece wtes tine oes a a aie ese 179 CIO APNE JIMS enin secsemnaueees eucedeateneansssesdeesGectasuecessvees LOL PAV OLIVE VANS aeea eck anew esastet ap sage cea ee esate a sate Cee eae eee esa 181 Understanding jam messages and lOCatiONS wii seitansidiccesaidtlenteiiviceidaeee ees 182 ixi page jann Open TroOntadoor 2 OVX asesinan eee aceon deere eee 184 ix page lam openrear door 20V XX ionn E E T vinleav ciel AAE Metaabiaetes 187 ix page jam clear standard Dins ZOV XX nacione T A E cess 188 x page jam remove tray 1to clear duplex 23y XX meini E
114. egions Maintaining the printer 174 Item Regular cartridge Worldwide High Yield Toner Cartridge 500HA Extra High Yield Toner Cartridge 500XA2 Ultra High Yield Toner Cartridge 500UA 1 This cartridge is supported only in MS310d and MS310dn printer models 2 This cartridge is supported only in MS410d and MS410dn printer models 3 This cartridge is supported only in MS510dn MS610dn and MS610de printer models Ordering an imaging unit Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge For more information on replacing the imaging unit see the instruction sheet that came with the supply Part name Lexmark Return Program Regular Ordering a maintenance kit Notes e Using certain types of paper may require more frequent replacement of the maintenance kit e The separator roller fuser pick rollers transfer roller and redrive assembly are all included in the maintenance kit and can be individually ordered and replaced if necessary e Contact your service representative to replace the maintenance kit Printer model Part number MS610dn 110v 40X8433 MS610de 110v 40X8434 MS510dn 220v 40X8282 MS610dn 220v 40X8435 MS610de 220v 40X8436 This kit is available only in Japan Maintaining the printer 175 Estimated number of remaining pages The estimated number of remaining pages is based on the recent
115. en do the following Additional printer setup 31 In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type D setup exe gt OK In Windows 7 or earlier a Click ua or click Start and then click Run b Inthe Start Search or Run dialog type D setup exe c Press Enter or click OK Note D is the letter of your CD or DVD drive e f you are using the downloaded software installer from the Web then double click the installer that you have saved in your computer Wait for the Select Installation Type dialog to appear and then click Install Note If you are prompted to run your software installation package then click Run 3 Click Install and then follow the instructions on the computer screen 4 Select Ethernet connection and then click Continue 5 Attach the Ethernet cable when instructed to do so 6 Select the printer from the list and then click Continue Note If the configured printer does not appear in the list then click Modify Search 7 Follow the instructions on the computer screen For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer 2 Obtain the printer IP address either e From the printer control panel From the TCP IP section in the Network Ports menu e By printing a network setup page or menu settings page and then finding the TCP IP section Note You will need the IP address if you are configuring access for computers on a diff
116. engaged after this product is not used for a specified period of time called the Sleep Mode Timeout Factory default Sleep Mode Timeout for this product in minutes By using the configuration menus the Sleep Mode Timeout can be modified between 1 minute and 120 minutes Setting the Sleep Mode Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Sleep Mode Timeout to a high value maintains a fast response but uses more energy Hibernate Mode This product is designed with an ultra low power operating mode called Hibernate mode When operating in Hibernate Mode all other systems and devices are powered down safely The Hibernate mode can be entered in any of the following methods e Using the Hibernate Timeout e Using the Schedule Power modes e Using the Sleep Hibernate button Factory default Hibernate Timeout for this product in all countries or regions except for EU countries and Disabled Switzerland Factory default value for this product in EU countries or regions and Switzerland The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the electrical outlet Total energy usage It is sometimes helpful to
117. er Reduce energy use especially when the printer is idle e Printer engine motors do not start until it is ready to print You may notice a short delay before the first page is printed e The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper e Enable the automatic two sided duplex feature e Turn off print log features 3 Click Submit Reducing printer noise Enable Quiet Mode to reduce printer noise 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Quiet Mode gt select a setting Reduce printer noise Notes e Print jobs are processed at a reduced speed e Printer engine motors do not start until a document is ready to print There will be a short delay before the first page is printed Use factory default settings Note This setting supports the performance specifications of the printer 3 Click Submit Using MS610de 106 Adjusting Sleep mode To save energy decrease the number of minutes the printer waits before it enters Sleep mode Select from 1 to 120 The factory defau
118. er the length guide extends beyond the base leaving the paper exposed to dust To protect the paper from dust you can purchase a dust cover separately For more information contact customer support e If you are loading A6 size paper in the standard tray then squeeze and then slide the length guide tab toward the center of the tray to the A6 size position e Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Using MS510dn and MS610dn 45 5 Load the paper stack Notes e Load with the printable side facedown when using recycled or preprinted paper e Load prepunched paper with the holes on the top edge toward the front of the tray e Load letterhead facedown with the top edge of the sheet toward the front of the tray For two sided printing load letterhead faceup with the bottom edge of the sheet toward the front of the tray e Make sure the paper is below the maximum paper fill indicator located on the side of the width guide Using MS510dn and MS610dn 46 6 Insert the tray 7 From the printer control panel set the paper size and paper type in the Paper menu to match the paper loaded in the tray Note Set the correct paper size and type to avoid paper jams and print quality problems Loading the multipurpose fee
119. er control panel For more information see Setting the paper size and type on page 80 Warning Potential Damage Paper loaded in the tray should match the paper type name assigned in the printer The temperature of the fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu gt Custom Names 3 Select a custom name and then type a custom paper type name 4 Click Submit 5 Click Custom Types and then verify if the new custom paper type name has replaced the custom name Using the printer control panel 1 From the home screen navigate to gt Paper Menu gt Custom Names 2 Select a custom name and then type a custom paper type name 3 Touch L 4 Touch Custom Types and then verify that the new custom paper type name has replaced the custom name Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays 1 Open a Web browser and then type the pri
120. er data from complex print jobs as well as form data and font data Erase the content of any installed printer memory in the following circumstances The printer is being decommissioned e The printer hard disk is being replaced e The printer is being moved to a different department or location e The printer is being serviced by someone from outside your organization e The printer is being removed from your premises for service e The printer is being sold to another organization Disposing of a printer hard disk Note Some printer models may not have a printer hard disk installed In high security environments it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer or its hard disk is removed from your premises e Degaussing Flushes the hard disk with a magnetic field that erases stored data e Crushing Physically compresses the hard disk to break component parts and render them unreadable e Milling Physically shreds the hard disk into small metal bits Note Most data can be erased electronically but the only way to guarantee that all data are completely erased is to physically destroy each hard disk where data is stored Erasing volatile memory The volatile memory RAM installed in your printer requires a power source to retain information To erase the buffered data simply turn off the printer Using MS610de 111 Eras
121. er with custom string paper orientation 198 Load manual feeder with custom type name paper orientation 198 Load manual feeder with paper size paper orientation 198 Load manual feeder with paper type paper size paper orientation 199 Maintenance kit low 80 xy 199 Maintenance kit nearly low 80 xy 199 Maintenance kit very low x estimated pages remain 80 xy 199 Memory full 38 199 Network x software error 54 200 Non Lexmark supply type see User s Guide 33 xy 200 Not enough free space in flash memory for resources 52 200 Printer had to restart Last job may be incomplete 201 Reinstall missing or unresponsive cartridge 31 xy 201 Reinstall missing or unresponsive imaging unit 31 xy 201 Remove paper from standard output bin 201 Replace cartridge O estimated pages remain 88 xy 201 Replace cartridge printer region mismatch 42 xy 201 Replace imaging unit O estimated pages remain 84 xy 202 Replace maintenance kit O estimated pages remain 80 xy 202 Replace unsupported cartridge 32 xy 202 Replace unsupported imaging unit 32 xy 202 Serial option x error 54 203 SMTP server not set up Contact system administrator 203 204 Standard network software error 54 203 Standard parallel port disabled 56 203 Standard USB port disabled 56 203 Too many flash options installed 58 204 Too many trays attached 58 204 Unformatted flash detected 53 204 U
122. erent subnet than the printer 3 Install the printer driver on the computer a Insert the Software and Documentation CD and then double click the installer package for the printer b Follow the instructions on the computer screen c Select a destination and then click Continue d From the Easy Install screen click Install e Type the user password and then click OK All the necessary applications are installed on the computer f Click Close when installation is complete 4 Add the printer e For IP printing a From the Apple menu navigate to either of the following System Preferences gt Print amp Scan System Preferences gt Print amp Fax Additional printer setup 32 Click If necessary click Add Printer or Scanner or Add Other Printer or Scanner Click the IP tab Type the printer IP address in the address field and then click Add oan eT e For AppleTalk printing Notes Make sure AppleTalk is activated on your printer This feature is supported only in Mac OS X version 10 5 a From the Apple menu navigate to System Preferences gt Print amp Fax b Click and then navigate to AppleTalk gt select your printer gt Add Preparing to set up the printer on a wireless network Notes e Make sure your wireless network adapter is installed in your printer and working properly e Make sure your access point wireless router is turned on and is working properly Make sure you have
123. ernate mode completely off for 1 9 seconds in a slow pulsing pattern Using MS510dn and MS610dn Attaching cables Connect the printer to the computer using a USB or parallel cable or to the network using an Ethernet cable Make sure to match the following e The USB symbol on the cable with the USB symbol on the printer e The appropriate parallel cable with the parallel port e The appropriate Ethernet cable with the Ethernet port Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing Loss of data or a malfunction can occur E Use the To Parallel port Connect the printer to a computer Note This port is available only in select printer models Printer power cord socket Connect the printer to an electrical outlet 7 Security slot Attach a lock that will secure the printer in place 39 Using MS510dn and MS610dn 40 Accessing the controller board A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Open the controller board access door vy 2 Use the following illustration to locate the appropriate co
124. ertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b eldirasainak slenska H r me l sir Lexmark International Inc yfir pv a essi vara er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Italiano Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o Lexmark International Inc deklar ka is izstr d jums atbilst Direkt vas 1999 5 EK b tiskaj m prasibam un citiem ar to saistitajiem noteikumiem Lietuvi iuo Lexmark International Inc deklaruoja kad is produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Malti Bil pre enti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal ti ijiet essenzjali u ma dispo izzjonijiet o rajn relevanti li jinsabu fid Direttiva 1999 5 KE Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erkl rer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Pols
125. ervers Use To Set Hostname Set the host name Notes e This setting can be changed only from the Embedded Web Server e The host name is limited to 15 characters and accepts US ASCII alphanumeric characters and hyphen only IP Address View or change the current TCP IP address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Netmask View or change the current TCP IP netmask View or change the current TCP IP gateway Enable DHCP Specify the DHCP address and parameter assignment Note On is the factory default setting Specify the RARP address assignment setting Notes On is the factory default setting e This menu item appears only in touch screen printer models Specify the BOOTP address assignment setting Notes e On is the factory default setting e This menu item appears only in touch screen printer models Enable AutolP Specify the Zero Configuration Networking setting Yes Note Yes is the factory default setting No Enable FTP TFTP Enable the built in FTP server which lets you send files to the printer using File Transfer Yes Protocol No Note Yes is the factory default setting Enable HTTP Server Enable the built in Web server Embedded Web Server When enabled the printer Yes can be monitored and managed remotely using a Web browser No Note Yes is t
126. es except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit http support lexmark com For information on supplies and downloads visit www lexmark com 2013 Lexmark International Inc All rights reserved GOVERNMENT END USERS The Software Program and any related documentation are Commercial Items as that term is defined in 48 C F R 2 101 Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1 through 227 7207 4 as applicable the Commercial Computer Software and Commercial Software Documentation are licensed to the U S Government end users a only as Commercial Items and b with only those rights as are granted to all other end users pursuant to the terms and conditions herein Notices 240 Trademarks Lexmark Lexmark with diamond design and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries PrintCryption is a trademark of Lexmark International Inc Mac and the Mac logo are trademarks of Apple Inc registered in the U S and other countries PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This
127. es is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Operation is allowed in all EU and EFTA countries but is restricted to indoor use only Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product may be used in the countries indicated in the table below Spole nost Lexmark International Inc t mto prohla uje ze v robek tento v robek je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc
128. esees 32 Connecting the printer using the Wireless Setup WIZArC ccceeccccssecceceseeeccsaeeeecaesecceaeeeessuseceeseecesseasaaaeees 33 Connecting the printer to a wireless network using the Wi Fi Protected Setup ccccccssseeeceesseeeeeeeeeseeees 34 Connecting the printer to a wireless network using the Embedded Web Servel cccccsseccsseeeesseceeeneeeeeeees 34 VORIO DONT Se CU e EE pte saute TEE teal E A E EAE 35 Using MS510dn and MSGLON ccscscscscscscscscscscscscscscscscscscscscecscssssesess DO Learning about the Printe sisseseade enap i EEEE EEEE EE 36 Primer connetti ONS oarn nE a E EE 36 Using th printer control PANE nrnsiocssndccnadwoevsdcounvaransusseaceabavinieadsedoausctne asus viwnnian oidniadessanselavmnaawanvlasdckisesadevesanenis 37 Understanding the colors of the Sleep button and indicator liQhts cccecccssseecesseceseceeeececeeeceeeneeeeneceuees 38 PUGH VEN SC QING a E dada toner nina nian E E E 39 Accessing the Controller board cccccssscceccnseccccnseccccnsecccesececseuececsesececsuscecsensescesausecesaneceesseceuaeeessuseeesensres 40 Loading paper and Specialty MeCIa cccecccsscccssccceececesceceuccceuceesceseucecseceseecssenceeeceeueesenseeaeecesteaeceeness 41 Contents 3 setine CMC paper SIZES AIG YDE sarra a Deesecutnctier este exunsavue selon A Ema ay eee oan ndpeaasamea anaes 41 CONTICUrINE Universal paper settini Secuies era E E AE elena Mews 4
129. et two sided printing for all print jobs that specify Duplex Recycled as the paper type Off Bond Loading Determine and set two sided printing for all print jobs that specify Duplex Bond as the paper type Off Letterhead Loading Determine and set two sided printing for all print jobs that specify Duplex Letterhead as the paper type Off Preprinted Loading Determine and set two sided printing for all print jobs that specify Duplex Preprinted as the paper type Off Colored Loading Determine and set two sided printing for all print jobs that specify Duplex Colored as the paper type Off Notes e Duplex sets two sided printing as the default for all print jobs unless one sided printing is set from Printing Preferences or Print dialog e If Duplex is selected then all print jobs are sent through the duplex unit including one sided jobs e Off is the factory default setting for all the menus Understanding the printer menus 130 Light Loading Determine and set two sided printing for all print jobs that specify Duplex Light as the paper type Off Heavy Loading Determine and set two sided printing for all print jobs that specify Duplex Heavy as the paper type Off Custom x Loading Determine and set two sided printing for all print jobs that specify Duplex Custom x as the paper type Off Note Custom x Loading is available only if the custom type is supported Notes e Duplex sets two sided printing as the defa
130. etween Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of a print job This setting is useful when printing transparencies or when inserting blank pages in a document Specify the paper source for separator sheets Note Tray 1 standard tray is the factory default setting Understanding the printer menus 160 Paper Saver Print multiple page images on one side of a paper Off 2 Up 3 Up e Off is the factory default setting Notes 4 Up e The number selected is the number of page images that will print per side 6 Up 9 Up 12 Up 16 Up Paper Saver Ordering Specify the positioning of multiple page images when using Paper Saver Horizontal Notes Reverse Horizontal Reversa Variceal e Horizontal is the factory default setting Vertical e Positioning depends on the number of page images and whether they are in portrait or landscape orientation Paper Saver Orientation Specify the orientation of a multiple page document Auto Note Auto is the factory default setting The printer chooses between portrait and Landscape landscape Portrait Paper Saver Border Print a border when using Paper Saver None Note None is the factory default setting Solid Quality menu Print Resolution Specify the printed output resolution in dots per inch 300 dpi Note 600 dpi is the factory default setting 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Enable mo
131. from your premises for service The printer is being sold to another organization Using MS510dn and MS610dn 67 Erasing volatile memory The volatile memory RAM installed in your printer requires a power source to retain information To erase the buffered data turn off the printer Erasing non volatile memory Erase individual settings device and network settings security settings and embedded solutions by following these steps 1 Turn off the printer 2 Hold down 2 and 6 on the keypad while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on a list of functions appears on the printer display 3 Press the up or down arrow button untilWipe All Settings appears The printer will restart several times during this process Note Wipe All Settings securely removes device settings solutions jobs and passwords from the printer memory 4 Navigate to Back gt Exit Config Menu The printer will perform a power on reset and then return to normal operating mode Finding printer security information In high security environments it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons For more information visit the Lexmark security Web page You can also see the Emb
132. ght side Customize the displayed information for Black Toner Select from the following options When to display Do not display Display Message to Display Default Alternate Default text entry Alternate text entry Notes e Do not display is the factory default setting for When to display e Default is the factory default setting for Message to Display 1 This menu item appears only in touch screen printer models 2 This menu item appears only in non touch screen printer models Understanding the printer menus Use Displayed Information continued Paper Jam Load Paper Service Errors Home screen customization Change Language Search Held Jobs Held Jobs USB Drive Profiles and Solutions Bookmarks Jobs by user Forms and Favorites Eco Settings Showroom Change Background Date Format MM DD YYYY DD MM YYYY YYYY MM DD Time Format 12 hour A M P M 24 hour clock Screen Brightness 20 100 151 Customize the displayed information for Waste Toner Bottle Paper Jam Load Paper and Service Errors Select from the following options Display Yes No Message to Display Default Alternate Default text entry Alternate text entry Notes e No is the factory default setting for Display e Default is the factory default setting for Message to Display Change the icons and buttons that appear on the home screen For each icon or button select from the following options Dis
133. h Cancel Job or press Lx on the keypad 2 Touch the print job you want to cancel and then touch Delete Selected Jobs Note If you press Lx on the keypad then touch Resume to return to the home screen Canceling a print job from the computer For Windows users 1 Open the printers folder In Windows 8 From the Search charm type Run and then navigate to Apps list gt Run gt type control printers gt OK In Windows 7 or earlier a Click un or click Start and then click Run b Inthe Start Search or Run dialog type control printers c Press Enter or click OK 2 Double click the printer icon 3 Select the print job you want to cancel 4 Click Delete For Macintosh users 1 From the Apple menu navigate to either of the following e System Preferences gt Print amp Scan gt select your printer gt Open Print Queue e System Preferences gt Print amp Fax gt select your printer gt Open Print Queue 2 From the printer window select the print job you want to cancel and then delete it Managing the printer Setting up serial printing Use serial printing to print when the computer is far from the printer or to print at a reduced speed Using MS610de 98 After installing the serial or communication COM port configure the printer and the computer Make sure you have connected the serial cable to the COM port on your printer 1 Set the parameters in the printer a From the printer control panel navigate
134. h Note Normal is the factory default setting Normal Rough Card Stock Texture Specify the relative texture of the card stock loaded Smooth Notes Normal Rough e Normal is the factory default setting e The options appear only if card stock is supported Transparency Texture Specify the relative texture of the transparencies loaded Smooth Note Normal is the factory default setting Normal Rough Recycled Texture Specify the relative texture of the recycled paper loaded Smooth Note Normal is the factory default setting Normal Rough Understanding the printer menus 127 Use To Labels Texture Specify the relative texture of the labels loaded Smooth Note Normal is the factory default setting Normal Rough Bond Texture Specify the relative texture of the bond paper loaded Smooth Note Rough is the factory default setting Normal Rough Envelope Texture Specify the relative texture of the envelopes loaded Smooth Note Normal is the factory default setting Normal Rough Rough Envelope Texture Specify the relative texture of the rough envelopes loaded Rough Letterhead Texture Specify the relative texture of the letterhead loaded Smooth Note Normal is the factory default setting Normal Rough Preprinted Texture Specify the relative texture of the preprinted paper loaded Smooth Note Normal is the factory default setting Normal Rough Colored Texture Specify the relative texture of the colo
135. he PCL XL or PostScript interpreter Set the storage location for downloads Notes e RAM is the factory default setting Storing downloads in the RAM is temporary e Storing downloads in a flash memory or on a printer hard disk places them in permanent storage Downloads remain in the flash memory or printer hard disk even when the printer is turned off e This menu item appears only when a flash or disk option is installed Specify how the printer handles temporary downloads such as fonts and macros stored in the RAM when the printer receives a print job that requires more memory than is available Notes e Off is the factory default setting Off sets the printer to retain downloads only until memory is needed Downloads are deleted in order to process print jobs e On sets the printer to retain downloads during language changes and printer resets If the printer runs out of memory then Memory Full 38 appears on the printer display but downloads are not deleted Specify the order in which held and confidential jobs are printed when Print All Order is selected Note Alphabetical is the factory default setting Understanding the printer menus Finishing menu Use Sides Duplex 1 sided 2 sided Duplex Binding Long Edge Short Edge Blank Pages Do Not Print Print Collate 1 1 1 2 2 2 1 2 3 1 2 3 Separator Sheets Off Between Copies Between Jobs Between Pages Separator Source Tray x
136. he current router address Enable DHCPv6 Enable DHCPv6 in the printer On Note On is the factory default setting Off These settings can be changed only from the Embedded Web Server Understanding the printer menus Wireless menu 137 Note This menu is available only in printer models connected to a wireless network To access the menu navigate to any of the following e Network Ports gt Standard Network gt Standard Network Setup gt Wireless e Network Ports gt Network x gt Network x Setup gt Wireless Wi Fi Protected Setup WPS Start Push Button Method Start PIN Method Enable Disable WPS Auto detection Enable Disable Network Mode Infrastructure Ad hoc Compatibility 802 11b g 802 11b g n Choose Network View Signal Quality View Security Mode AppleTalk menu Establish a wireless network and enable network security Notes Start Push Button Method connects the printer to a wireless network by pressing buttons on both the printer and the access point wireless router within a given period of time Start PIN Method connects the printer to a wireless network by using a PIN on the printer and entering it into the wireless settings of the access point Automatically detect the connection method that an access point with WPS uses Start Push Button Method or Start PIN Method Note Disable is the factory default setting Specify the network mode Notes e Ad hoc is the
137. he document has finished printing If you leave the flash drive in the printer after leaving the initial USB menu screen then access held jobs from the printer control panel to print files from the flash drive Supported flash drives and file types Flash drive File type e Lexar JumpDrive 2 0 Pro 256MB 512MB or 1GB sizes Documents e SanDisk Cruzer Mini 256MB 512MB or 1GB sizes pdf Notes SApS Images e Hi speed USB flash drives must support the full speed standard Low speed USB devices are not supported dcx gif e USB flash drives must support the File Allocation Table FAT system Devices formatted with New Technology File System NTFS or any other file system are not supported JPEG or jpg bmp PCx TIFF or tif png Using MS510dn and MS610dn 55 Printing from a mobile device To download a compatible mobile printing application visit www lexmark com mobile Note Mobile printing applications may also be available from your mobile device manufacturer Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel navigate to a gt Security gt Confidential Print 2 Select a print job type Confidential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer control panel Note The PIN is set from the computer It must be four digits using the numbers 0 9 Max Invalid PIN Limit the number
138. he factory default setting WINS Server Address View or change the current WINS server address Understanding the printer menus 136 Enable DDNS View or change the current DDNS setting Yes Note Yes is the factory default setting No Enable mDNS View or change the current mDNS setting Yes Note Yes is the factory default setting No Backup DNS Server Address View or change the backup DNS server addresses Backup DNS Server Address 2 Backup DNS Server Address 3 Enable HTTPS View or change the current HTTPS setting Yes Note Yes is the factory default setting No IPv6 menu To access the menu navigate to any of the following e Network Ports gt Standard Network gt Standard Network Setup gt IPv6 e Network Ports gt Network x gt Network x Setup gt IPv6 Note This menu is available only in network printers or printers connected to print servers Enable Internet Protocol Version Six IPv6 in the printer IPv6 uses bigger numbers to create IP addresses Note On is the factory default setting Auto Configuration Specify whether or not the network adapter accepts the automatic IPv6 On address configuration entries provided by a router Off Note On is the factory default setting Set Hostname Set the host name Note The host name is limited to 15 characters and accepts US ASCII alphanumeric characters and hyphen only View Address View the current IPv6 addresses View Router Address View t
139. he print job support at The problem is solved http support lexmar k com or your service Do print irregularities still appear l p 8 PE representative Troubleshooting 224 Repeating defects appear on prints A Action Yes No Step 1 Go to step 2 1 Check ifthe Measure the distance between the defects distance between the defects equal to 80 mm 3 15 in Take note of the 47 mm 1 85 in distance and then e 38 mm 1 5 in contact customer support at http support le xmark com or your service representative Check for a distance between the defects that equals e 97 mm 3 82 in Is the distance between defects equal to one of the listed measurements Step 2 Contact customer The problem is solved Replace the imaging unit and then resend the print job support at http support lexma rk com or your service Do the repeating defects still appear p 8 pp representative Print is too dark Yes No Go to step 2 The problem is solved a From the Quality menu on the printer control panel reduce the toner darkness Note 8 is the factory default setting b Resend the print job Is the print still too dark Troubleshooting 225 Action No Step 2 sa to step 3 Do one or more of the a From the printer control panel set the paper type texture and weight following in the Paper menu to match the paper loaded in the tray e Specify the paper b Resend the print job type te
140. he printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet e Disconnect all cords and cables from the printer before moving it e If an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place e Use the handholds located on both sides of the printer to lift it e Make sure your fingers are not under the printer when you set it down e Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this product or the manufacturer s authorized replacement Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Maintaining the printer 180 Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions e Any cart used to move the printer must have a surface able to support the full footprint of the printer e Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options Keep the printer in an upright position e Avoid severe jarring movements Shipping the printer When shipping the printer use the original packaging
141. he statusisNot Connected then the LAN drop may not be active or the network cable may be malfunctioning Consult your system support person for a solution and then print another network setup page Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required Checking the status of parts and supplies on the printer control panel From the printer control panel navigate to gt Status Supplies gt OK gt View Supplies gt OK Checking the status of parts and supplies from the Embedded Web Server Note Make sure the computer and printer are connected to the same network 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Device Status gt More Details Saving energy Using Eco mode Use Eco Mode to quickly select one or more ways to reduce your printer s environmental impact 1 From the printer control panel navigate to PNI gt Settings gt Settings gt OK gt General Settings gt OK gt Eco Mode gt OK gt select the setting you want Using MS510dn and MS610dn 62 Off Use the factory default settings for all set
142. hen type the printer IP address in the address field Notes e View the printer IP address on the printer control panel The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Using MS610de 100 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Open the printers folder In Windows 8 From the Search charm type Run and then navigate to Apps list gt Run gt type control printers gt OK In Windows 7 or earlier a Click B or click Start and then click Run b Inthe Start Search or Run dialog type control printers c Press Enter or click OK 3 To select the printer that has changed do either of the following e Press and hold the printer and then select Printer properties e Right click the printer and then select Printer properties Windows 7 or later or Properties earlier versions Note If there is more than one copy of the printer then update all of them with the new IP address Click the Ports tab 4 5 Select the port from the list and then click Configure Port 6 Type the new IP address in the Printer Name or IP Address field 7 Click OK gt Close For Macintosh users 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer control panel The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If y
143. his menu item appears only in non touch screen printer models Flash Drive Flash Drive menu Note This menu appears only in touch screen printer models a Specify a default number of copies for each print job Note 1 is the factory default setting Paper Source Set a default paper source for all print jobs Tray x Note Tray 1 standard tray is the factory default setting Multipurpose Feeder Manual Paper Manual Envelope Understanding the printer menus Collate 1 1 1 2 2 2 1 2 3 1 2 3 Sides Duplex 1 sided 2 sided Duplex Binding Long Edge Short Edge Paper Saver Orientation Auto Landscape Portrait Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Paper Saver Border None Solid Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical 156 Stack the pages of a print job in sequence when printing multiple copies Note 1 2 3 1 2 3 is the factory default setting Specify whether prints are on one side or on both sides of the paper Note 1 sided is the factory default setting Define binding for duplexed pages in relation to paper orientation Notes e Long Edge is the factory default setting Long Edge assumes binding along the long edge of the page left edge for portrait and top edge for landscape e Short Edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Specify the
144. his product Is manufactured from new parts or new and serviceable used parts which perform like new parts l s during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed Fuser Units Transfer Transport Units Paper Feed items if any and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a Life Warning or Scheduled Maintenance message for such item To obtain warranty service you m
145. ice Statistics Print a report containing printer statistics such as supply information and details about printed pages Understanding the printer menus 132 Network Setup Page Print a report containing information about the network printer settings such as the TCP IP address information Note This menu item appears only in network printers or in printers connected to print servers Profiles List Print a list of profiles stored in the printer Note This menu item appears only when LDSS is enabled Print Fonts Print a report of all the fonts available for the printer language currently set in PCL Fonts the printer PostScript Fonts Note A separate list is available for PCL and PostScript emulations Print Directory Print a list of all the resources stored in an optional flash memory card or printer hard disk Notes e Job Buffer Size must be set to 100 e Make sure the optional flash memory or printer hard disk is installed correctly and working properly e This menu item appears only when a flash or disk option is installed Asset Report Print a report containing printer asset information such as serial number and model name Network Ports menu Active NIC menu Active NIC Notes Auto e Auto is the factory default setting list of available network cards e This menu item appears only when an optional network card is installed Standard Network or Network x menus Note Only active ports appear in th
146. ick the Copy Printer Settings Using MS510dn and MS610dn 60 3 Tochange the language select a language from the drop down menu and then click Click here to submit language 4 Click Printer Settings 5 Type the IP addresses of the source and target printers in their appropriate fields Note If you want to add or remove a target printer then click Add Target IP or Remove Target IP 6 Click Copy Printer Settings Creating a printer control panel PIN The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel To restrict access to the menus create a Personal Identification Number PIN and then assign the PIN to each menu 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Security gt Panel PIN Protect 3 From the Create User PIN or Create Admin PIN sections enter your PIN Note Your can enter up to 16 digits for your PIN 4 Click Modify 5 From any menu in the Administrative Menus Management or Function Access sections select User PIN Protected or Admin PIN Protected or Admin PIN and User PIN Protected Note Using an Admin PIN you can still access a menu assigned
147. imaging unit is installed then remove the unresponsive imaging unit and then reinstall it Note If the message appears after reinstalling the supply then the imaging unit is defective Replace the imaging unit Remove paper from standard output bin Remove the paper stack from the standard bin The printer automatically detects paper removal and resumes printing If removing the paper does not clear the message then select Continue on the printer control panel For non touch screen printer models press OK to confirm Replace cartridge 0 estimated pages remain 88 xy Replace the toner cartridge to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace cartridge printer region mismatch 42 xy Install a toner cartridge that matches the region number of the printer x indicates the value of the printer region y indicates the value of the cartridge region x and y can have the following values Troubleshooting 202 List of printer and toner cartridge regions Region number Region European Economic Area EEA Switzerland P T ooo o e S Notes e The x and y values are the xy of the error code shown on the printer control panel e The x and y
148. ing material Are all hardware options properly installed and all packing material removed Step 10 Check if you have selected the correct port settings in the printer driver Are the port settings correct Step 11 Check the installed printer driver Is the correct printer driver installed Step 12 Turn off the printer then wait for about 10 seconds and then turn the printer back on Is the printer working 206 Go to step 8 Connect the printer cable securely to the printer and the computer print server option or other network device Turn off the printer remove all packing materials then reinstall the hardware options and then turn on the printer Use correct printer driver settings Install the correct printer driver Contact customer support Troubleshooting 207 Printer display is blank Action The problem is solved Go to step 2 Press the Sleep button on the printer control panel Does Ready appear on the printer display The problem is solved Turn off the printer and then contact customer support Step 2 Turn off the printer then wait for about 10 seconds and then turn the printer back on Do Please wait and Ready appear on the printer display Option problems Cannot detect internal option The problem is solved Go to step 2 Turn off the printer then wait for about 10 seconds and then turn on the printer Does the intern
149. ing 106 Sleep mode adjusting 62 SMTP server not set up Contact system administrator 203 204 SMTP Setup menu 142 standard bin using 41 81 Standard Network menu 132 Standard network software error 54 203 Standard parallel port disabled 56 203 standard tray loading 42 81 Standard USB menu 138 Standard USB port disabled 56 203 statement of volatility 66 109 status of parts checking 104 status of parts and supplies checking 61 status of supplies checking 104 storing paper 118 supplies 175 storing print jobs 55 95 streaked horizontal lines appear on prints 230 streaked vertical lines appear on prints 231 streaks appear 233 Substitute Size menu 126 supplies checking status 61 104 checking from printer control panel 104 checking using the Embedded Web Server 61 104 conserving 170 storing 175 using genuine Lexmark 172 using recycled paper 170 supplies ordering imaging unit 174 maintenance kit 174 toner cartridges 173 supply notifications configuring 58 101 supported flash drives 54 94 supported paper sizes 119 259 supported paper types and weights 120 T TCP IP menu 135 tips card stock 114 letterhead 115 on using envelopes 114 on using labels 115 transparencies 115 tips on using envelopes 114 toner cartridge replacing 175 toner cartridges ordering 173 recycling 171 toner darkness adjusting 52 92 Too many flash options installed 58 204 Too many trays attached 58 204 touch screen
150. ing advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server For more advanced system support tasks see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Security Administrator s Guide on the Lexmark support Web site at http support lexmark com Checking the virtual display 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Check the virtual display that appears at the top left corner of the screen The virtual display works as an actual display would work on a printer control panel Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low low very low or reach their end of life by setting the selectable alerts Notes e Selectable alerts can be set on the toner cartridge imaging unit and maintenance kit e All selectable alerts can be set for nearly low low and very low supply conditions Not all selectable alerts can be set for the end of life supply condition E mail selectable alert is available for all supply conditions
151. ing non volatile memory Erase individual settings device and network settings security settings and embedded solutions by following these steps 1 Turn off the printer 2 Hold down 2 and 6 on the keypad while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on a list of functions appears on the printer display instead of the standard home screen icons 3 Touch Wipe All Settings The printer will restart several times during this process Note Wipe All Settings securely removes device settings solutions jobs and passwords from the printer memory 4 Touch Back gt Exit Config Menu The printer will perform a power on reset and then return to normal operating mode Erasing printer hard disk memory Notes Some printer models may not have a printer hard disk installed e Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion Using the printer control panel 1 Turn off the printer 2 Hold down 2 and 6 while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on the
152. ing the user off Settings range from 1 900 seconds 3 seconds is the factory default setting Remote Login Timeout specifies how long a remote interface remains idle before automatically logging the user off Settings range from 1 120 minutes 10 minutes is the factory default setting Minimum PIN Length Limit the digit length of the PIN 1 16 Note 4 is the factory default setting These menus appear only in touch screen printer models Confidential Print menu Use Ke Max Invalid PIN Limit the number of times an invalid PIN can be entered off 2 10 Notes e This menu appears only when a formatted non defective printer hard disk is installed e Once the limit is reached the print jobs for that user name and PIN are deleted Confidential Job Expiration Limit the amount of time a confidential print job stays in the printer before it is deleted Off 1 hour Notes e if the Confidential Job Expiration setting is changed while confidential print jobs reside in the printer RAM or printer hard disk then the expiration time for those print jobs does not change to the new default value 4 hours 24 hours 1 week e if the printer is turned off then all confidential jobs held in the printer RAM are deleted Note Off is the factory default setting Understanding the printer menus Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Reserv
153. input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Understanding the printer menus Protocol Standard Fastbytes Honor Init Parallel Mode 2 ENA Address YYY YYY YYY YYY ENA Netmask YYY YYY YYY YYY ENA Gateway YYY YYY YYY YYY 141 E Enable bidirectional communication through the parallel port Notes e On is the factory default setting e Off disables parallel port negotiation Specify the parallel port protocol Notes e Fastbytes is the factory default setting It provides compatibility with most existing parallel ports and is the recommended setting Standard tries to resolve parallel port communication problems Determine if the printer honors printer hardware initialization requests from the computer Notes e Off is the factory default setting e The computer requests initialization by activating the Init signal from the parallel port Many personal computers activate the Init signal each time the computer is turned on Determine if the parallel port data is sampled on the leading or trailing edge of a strobe Note On is the factory default setting Set the printer to process Macintosh binary PostScript print jobs Notes e Auto is the factory default setting e Off filters print jobs using the standard protocol On processes raw binary PostScript print jobs Set the ne
154. insert the imaging unit into the printer 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer and then insert the cartridge into the printer 9 Close the front door 10 From the printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt OK gt Clear the jam press OK gt OK Clearing jams 187 x page jam open rear door 20y xx 1 Open the front door 2 Gently pull down the rear door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 188 4 Close the rear door 5 From the printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt OK gt Clear the jam press OK gt OK x page jam clear standard bin 20y xx 1 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 Fromthe printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt OK gt Clear the jam press OK gt OK Clearing jams 18
155. inter control panel select Continue to clear the message and continue printing For non touch screen printer models press OK to confirm e Delete fonts macros and other data stored in the flash memory e Upgrade to a larger capacity flash memory card Note Downloaded fonts and macros that are not previously stored in the flash memory are deleted Troubleshooting 201 Printer had to restart Last job may be incomplete From the printer control panel touch S to clear the message and continue printing For non touch screen printer models press OK to confirm For more information visit http support lexmark com or contact customer support Reinstall missing or unresponsive cartridge 31 xy Try one or more of the following Check if the toner cartridge is missing If missing install the toner cartridge For information on installing the cartridge see the Replacing supplies section of the User s Guide e if the toner cartridge is installed then remove the unresponsive toner cartridge and then reinstall it Note If the message appears after reinstalling the supply then the cartridge is defective Replace the toner cartridge Reinstall missing or unresponsive imaging unit 31 xy Try one or more of the following Check if the imaging unit is missing If missing install the imaging unit For information on installing the imaging unit see the Replacing supplies section of the User s Guide e If the
156. inter menus Time Zone list of time zones Automatically observe DST 146 Select the time zone Note GMT is the factory default setting for non touch screen printer models Set the printer to use the applicable daylight saving time DST start and end times associated with the printer Time Zone setting Note On is the factory default setting Enable Network Time Protocol which synchronizes the clocks of devices ona network Notes e On is the factory default setting e The setting is turned off if you manually set the date and time Understanding the printer menus 147 Settings menu General Settings General Settings menu Display Language Set the language of the text appearing on the printer display English Note Not all languages are available for all printers and you may Francais need to install special hardware for those languages to appear Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Show Supply Estimates Display the estimates of the supplies on the printer control panel Show estimates Embedded Web Server menu settings and the device statistics reports Do not show estimates 1 This menu item appears only in touch screen printer models 2 This menu item appears only in non touch screen printer models Understanding the printer menus 148 Use Eco
157. irtual display that appears at the top left corner of the screen The virtual display works as an actual display would work on a printer control panel Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low low very low or reach their end of life by setting the selectable alerts Notes e Selectable alerts can be set on the toner cartridge imaging unit and maintenance kit e All selectable alerts can be set for nearly low low and very low supply conditions Not all selectable alerts can be set for the end of life supply condition E mail selectable alert is available for all supply conditions e The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Supply Notifications 3 From the drop down menu for each supply select one of the following notification options Using MS610de 102 The normal printer behavior for all supplies occurs E mail Only The printer generates an e mail when the supply conditi
158. is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters for example but not limited to wireless network cards or proximity card readers Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Notices 247 Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the
159. is menu All inactive ports are omitted Set the printer to automatically switch to PCL emulation when a print job requires it regardless of the default printer language Notes e On is the factory default setting e When Off is used the printer does not examine incoming data The printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off Understanding the printer menus NPA Mode Off Auto Network Buffer Auto 3KB to maximum size allowed Job Buffering Mac Binary PS 133 Set the printer to automatically switch to PS emulation when a print job requires it regardless of the default printer language Notes On is the factory default setting e When Off is used the printer does not examine incoming data The printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes e Auto is the factory default setting e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Set the size of the network input buffer Notes Auto is the factory default setting The value ca
160. is solved a Set the paper type to Transparency The problem is solved Troubleshooting 230 Streaked horizontal lines appear on prints Action Step 1 a Depending on your operating system specify the tray or feeder from Printing Preferences or the Print dialog The S is solved b Resend the print job C to step 2 Do streaked horizontal lines appear on prints Step 2 Go to step 3 Change the paper type From the printer control panel set the paper type and weight in the Paper and weight to match menu to match the paper loaded in the tray the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the tray Step 3 Go to step 4 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked horizontal lines appear on prints Step 4 Go to step 5 The problem is solved a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Do streaked horizontal lines appear on prints Step 5 Contact customer The problem is solved Replace the imaging unit
161. ive Check if the flash drive is inserted into the front USB slot into the front USB slot Note The flash drive will not work if it is inserted into the rear USB slot Is the flash drive inserted into the front USB slot Step 2 Wait until the printer is Go to step 3 Check if the printer is busy ments ai eet eld jobs list and then Note A green blinking light indicates that the printer is busy print the documents Is there an error message on the display Step 3 Clear the message Go to step 4 Check for an error message on the display Note A blinking red light indicates a printer error Since the printer requires attention the printer ignores the flash drive Does the printer require attention Step 4 Go to step 5 Use a supported flash Check if the flash drive is supported drive For more information regarding tested and approved USB flash memory devices see Supported flash drives and file types on page 94 Is the flash drive supported Step 5 Contact your system Contact customer Check if the USB slot is disabled by the system support person support person support Is the USB slot disabled Print jobs do not print Action The problem is solved Go to step 2 a From the document you are trying to print open the Print dialog and check if you have selected the correct printer Note If the printer is not the default printer then you must select the printer for each document that you want to
162. ki Niniejszym Lexmark International Inc o wiadcza e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s A Lexmark International Inc declara que este este produto est conforme com os requisitos essenciais e outras disposi es da Diretiva 1999 5 CE Slovensky Lexmark International Inc t mto vyhlasuje e tento produkt sp a z kladn po iadavky a v etky pr slu n ustanovenia smernice 1999 5 ES Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES H rmed intygar Lexmark International Inc att denna produkt st r i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS LEXMARK LED PRINTERS AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product Notices 250 This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that t
163. l and then select Finished changing paper For non touch screen printer models press OK to confirm Cancel the print job Change paper source to paper type paper size load orientation Try one or more of the following e Load the correct paper size and type in the tray verify the paper size and type settings are specified in the Paper menu on the printer control panel and then select Finished changing paper For non touch screen printer models press OK to confirm Cancel the print job Close front door Close the front door of the printer Complex page some data may not have printed 39 Try one or more of the following e From the printer control panel select Continue to ignore the message and continue printing For non touch screen printer models press OK to confirm e Cancel the current print job For non touch screen printer models press OK to confirm e Install additional printer memory Configuration change some held jobs were not restored 57 Held jobs are invalidated because of any of the following possible changes in the printer e The printer firmware has been updated e The tray for the print job is removed Troubleshooting 195 e The print job is sent from a flash drive that is no longer attached to the USB port e The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printer model From the printer control panel select C
164. lGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO Set the default font size for HTML documents Notes e 12 pt is the factory default setting e Font size can be increased in 1 point increments Scale the default font for HTML documents Notes e 100 is the factory default setting e Scaling can be increased in 1 increments Set the page orientation for HTML documents Note Portrait is the factory default setting Understanding the printer menus Margin Size 8 255 mm Backgrounds Do Not Print Print Image menu Use Auto Fit On Off On Off Scaling Anchor Top Left Best Fit Anchor Center Fit Height Width Fit Height Fit Width Orientation Portrait Landscape Reverse Portrait Reverse Landscape Help menu 168 Set the page margin for HTML documents Notes e 19 mm is the factory default setting e Margin size can be increased in 1 mm increments Specify whether to print backgrounds on HTML documents Note Print is the factory default setting Select the optimal paper size scaling and orientation Note On is the factory default setting It overrides scaling and orientation settings for some images Invert bitonal monochrome images Notes e Off is the factory default setting e This setting does not apply to GIF or JPEG images Scale the image to fit the selected paper size Notes e Best Fit is the facto
165. lative weight of the recycled paper loaded Note Normal is the factory default setting Specify the relative weight of the labels loaded Note Normal is the factory default setting Specify the relative weight of the bond paper loaded Note Normal is the factory default setting Specify the relative weight of the envelope loaded Note Normal is the factory default setting Specify the relative weight of the rough envelope loaded Note Normal is the factory default setting Specify the relative weight of the letterhead loaded Note Normal is the factory default setting Specify the relative weight of the preprinted paper loaded Note Normal is the factory default setting Understanding the printer menus 129 Colored Weight Specify the relative weight of the colored paper loaded Light Note Normal is the factory default setting Normal Heavy Light Weight Specify that the weight of the paper loaded is light Light Heavy Weight Specify that the weight of the paper loaded is heavy Heavy Cotton Rough Weight Specify the relative weight of the cotton or rough paper loaded Light Note Heavy is the factory default setting Normal Heavy Custom x Weight Specify the relative weight of the custom paper loaded Light Normal Notes Heavy e Normal is the factory default setting e The options appear only when the custom type is supported Paper Loading menu Recycled Loading Determine and s
166. le or seal envelopes Tips on using labels Print samples on the labels being considered for use before buying large quantities Note Use only paper label sheets Vinyl pharmacy and two sided labels are not supported For more information on label printing characteristics and design see the Card Stock amp Label Guide available at http support lexmark com When printing on labels Use labels designed specifically for laser printers Check with the manufacturer or vendor to verify that The labels can withstand temperatures up to 240 C 464 F without sealing excessive curling wrinkling or releasing hazardous emissions Label adhesives face sheet printable stock and topcoats can withstand up to 172 kPa 25 psi pressure without delaminating oozing around the edges or releasing hazardous fumes Do not use labels with slick backing material Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and toner cartridge warranties Do not use labels with exposed adhesive Do not print within 1 mm 0 04 inch of the edge of the label of the perforations or between die cuts of the label Make sure the adhesive backing does not reach to the edge of the sheet Zone coating of the adhesive should be at least 1 mm 0 04 inch away from edges Adhesive material contami
167. leep mode 62 conserving supplies 170 contacting customer support 238 control panel printer 37 indicator light 38 69 Sleep button light 38 69 controller board accessing 12 40 74 creating custom name paper type 90 creating the printer control panel PIN 60 103 Custom Names menu 130 custom paper type assigning 51 custom paper type name assigning 90 creating 51 Custom Type x assigning a paper type 51 creating custom name 90 Custom Type x name creating 51 Custom Types menu 130 D Default Source menu 123 Defective flash detected 51 195 device and network settings erasing 67 device and network settings information erasing 111 directory list printing 57 96 disk wiping 111 display troubleshooting printer display is blank 207 display control panel 37 display printer control panel adjusting brightness 65 108 disposing of printer hard disk 109 documents printing from Macintosh 52 91 from Windows 52 91 E Eco Mode setting 61 104 Eco Settings about 79 embedded solutions erasing 67 embedded solutions information erasing 111 Embedded Web Server accessing 77 adjusting brightness 65 administrator settings 58 101 checking the status of parts 61 104 checking the status of supplies 61 104 copying settings to other printers 59 102 modifying confidential print settings 59 102 networking settings 58 101 problem accessing 236 Embedded Web Server Administrator s Guide where to find 67 113
168. lly near the network printer From your computer you can view the printer status release held print jobs create bookmarks and do other print related tasks 1 Open a Web browser and then type the printer IP address in the address field Note View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Settings gt Remote Operator Panel Settings 3 Select the Enable check box and then customize the settings 4 Click Submit To use the application click Remote Operator Panel gt Launch VNC Applet Exporting and importing a configuration You can export configuration settings into a text file and then import the file to apply the settings to other printers 1 Open a Web browser and then type the printer IP address in the address field Note View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Settings gt Apps gt Apps Management Using MS610de 80 3 From the list of installed applications click the name of the application you want to configure 4 Click Configure and then do one of the following e To export a configuration to a file click Export and then follow the instructions on the computer screen to save the configuration file Notes When saving the configuration file you can type a unique file name or use
169. lt setting is 30 minutes Note The printer still accepts print jobs when in Sleep mode Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Timeouts 3 Inthe Sleep Mode field enter the number of minutes you want for the printer to wait before it enters Sleep mode 4 Click Submit Using the printer control panel 1 From the home screen navigate to A gt Settings gt General Settings gt Timeouts gt Sleep Mode 2 Inthe Sleep Mode field select the number of minutes you want for the printer to wait before it enters Sleep mode 3 Touch L Using Hibernate mode Hibernate is an ultra low power operating mode When operating in Hibernate mode the printer is essentially off and all other systems and devices are powered down safely Notes e Make sure to wake the printer from Hibernate mode before sending a print job A hard reset or a long press of the Sleep button will wake the printer from Hibernate mode e Hibernate mode can be scheduled For more information see Using Schedule Power Modes on page 108 e If the printer is in Hibernate mode then the Embedded We
170. mation 32 wireless network setup using the Embedded Web Serve 34 wireless networking Push Button Configuration Method 34 Start PIN Method 34 wireless setup wizard using 33 X XPS menu 163
171. me supplies become empty to prevent damage 4 Click Submit Modifying confidential print settings Note This feature is available only in network printers or printers connected to print servers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings tab gt Security gt Confidential Print Setup 3 Modify the settings e Set a maximum number of PIN entry attempts When a user exceeds a specific number of PIN entry attempts all of the jobs for that user are deleted e Set an expiration time for confidential print jobs When a user has not printed the jobs within the specified time all of the jobs for that user are deleted 4 Save the modified settings Copying printer settings to other printers Note This feature is available only in network printers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Cl
172. menu The multipurpose feeder does not automatically detect paper size Executive Make sure to set the paper size value Oficio Mexico Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Multipurpose Feeder Type Specify the type of paper loaded in the multipurpose feeder Plain Paper Card Stock Transparency Recycled e From the Paper menu set Configure MP to Cassette for Multipurpose Labels Feeder Type to appear as a menu Notes e Plain Paper is the factory default setting Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Note Only installed trays and feeders are listed in this menu Understanding the printer menus 125 Use Manual Paper Size Specify the paper size being manually loaded A4 Note Letter is the U S factory default setting A4 is the international factory A5 default setting A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal Manual Paper Type Specify the paper type being manually loaded Plain Paper Card Stock Transparency Recycled e From the Paper menu set Configure MP to Manual for Manual Paper Labels Type to appear as a menu Notes e Plain Paper is the factory default setting Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Manual
173. missions Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer Use grain short card stock when possible Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities Use envelopes designed specifically for laser printers Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 230 C 446 F without sealing wrinkling curling excessively or releasing hazardous emissions For best performance use envelopes made from 90 g m 24 Ib bond paper or 25 cotton All cotton envelopes must not exceed 70 g m2 20 Ib bond weight Use only new envelopes from undamaged packages To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough cockle or laid finishes e Adjust the width guides to fit the width of the envelopes Paper and specialty media guide 115 Note A combination of high humidity over 60 and high printing temperature may wrink
174. n be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of the parallel serial and USB buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Temporarily store print jobs in the printer hard disk before printing This menu only appears when a formatted disk is installed Notes Off is the factory default setting On buffers print jobs on the printer hard disk Auto buffers print jobs only when the printer is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Set the printer to process Macintosh binary PostScript print jobs Notes e Auto is the factory default setting e Off filters print jobs using the standard protocol e On processes raw binary PostScript print jobs Understanding the printer menus Standard Network Setup OR Network x Setup Reports Network Card TCP IP IPv6 Wireless AppleTalk Reports menu 134 Display and set the printer network settings Note The Wireless menu appears only when the printer is connected to a wireless network
175. n front door 20y xx 184 x page jam open rear door 20y xx 187 x page jam open tray x 24y xx 190 x page jam remove tray 1 to clear duplex 23y xx 189 A accessing the controller board 12 40 74 accessing the Embedded Web Server 77 Active NIC menu 132 adjusting brightness Embedded Web Server 108 printer control panel 108 adjusting display brightness 108 adjusting printer display brightness 65 adjusting Sleep mode 62 106 adjusting toner darkness 52 92 administrator settings Embedded Web Server 58 101 AppleTalk menu 137 applications home screen 78 attaching cables 39 72 available internal options 12 avoiding jams 118 avoiding paper jams 181 B Background and Idle Screen using 78 buttons touch screen using 71 C cables Ethernet 39 72 parallel 39 USB 39 72 canceling print job from computer 57 97 canceling a print job from a computer 57 97 from the printer control panel 57 97 cannot open Embedded Web Server 236 card stock loading multipurpose feeder 46 86 tips 114 Cartridge low 88 xy 193 Cartridge nearly low 88 xy 193 Cartridge very low x estimated pages remain 88 xy 193 Cartridge imaging unit mismatch 41 xy 193 Change paper source to custom string load paper orientation 194 Change paper source to custom type name load orientation 193 Change paper source to paper size load orientation 194 Change paper source to paper type paper size l
176. n printer models or Printing a menu settings page on page 103 for touch screen printer models e Network setup page If your printer has Ethernet or wireless capability and is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration For more information see Printing a network setup page on page 61 for non touch screen printer models or Printing a network setup page on page 104 for touch screen printer models Using MS510dn and MS610dn 36 Using MS510dn and MS610dn Learning about the printer Printer configurations CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed MS510dn printer model a fers Ca frenan Ca from sorrel buton Ts conver toara access door e tooshee mutipuraose ear Optional 250 or 550 sheet trays Using MS510dn and MS610dn 37 MS610dn printer model a prmercomror pane 2 reverse a sararan 4 Front door release button s comro toara access oor 6 o0sheetmutipupos teder e options 250 or 50h ays Using the printer control panel R A 3DEF 5JKL 6 MNO 8tuv Qwxyz Oat Use Usethe Display View E_ printer status and messages Set aa a a a aaa and operate the printer 2 Left arrow button Scroll to the Scroll to the left Select button Select menu options
177. n the following modular component s Lexmark Regulatory Type Model LEX M01 005 FCC ID IYLLEXM01005 IC 2376A M01005 Licensing notices All licensing notices associated with this product can be viewed from the root directory of the installation software CD Notices 242 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 55 dBA simplex 54 dBA duplex Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive g The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options Taiwan waste dry cell batteries recycle logo notice According to Article 15 of the Waste Disposal Act in the announcement of Taiwan EPA the producing or the importing manufacturer is responsible for recycling clearance and disposal of dry cell batteries batteries packaged with products and sold given and promoted with products to
178. n there is an active Ethernet connection Note Do Not Hibernate is the factory default setting Determine how the printer while in idle state reacts to a short press of the Sleep button Note Sleep is the factory default setting Determine how the printer while in idle state reacts to a long press of the Sleep button Note Do nothing is the factory default setting 1 This menu item appears only in touch screen printer models This menu item appears only in non touch screen printer models Understanding the printer menus 155 GUI Log Level Note This setting only appears in debug builds Everything 0 Keys 1 Debug 2 Warnings 3 Errors 4 Critical 5 System Info 6 Factory Defaults Return the printer settings to the factory default settings Do Not Restore Notes Restore Now Do Not Restore is the factory default setting Do Not Restore keeps the user defined settings e All downloads stored in the RAM are deleted Downloads stored in the flash memory or in the printer hard disk are not affected Custom Home Message Select a custom home message that appears as an alternating Off display of the printer status IP Address Note Off is the factory default setting Hostname Contact Name Location Zero Configuration Name Custom Text x Export Configuration Package Export files from the flash drive Export 1 This menu item appears only in touch screen printer models 2 T
179. n touch Held Jobs on the home screen to print files from the flash drive Supported flash drives and file types Flash drive File type e Lexar JumpDrive 2 0 Pro 256MB 512MB or 1GB sizes Documents e SanDisk Cruzer Mini 256MB 512MB or 1GB sizes pdf Notes aks Images e High speed USB flash drives must support the fullsoeed standard Low speed USB devices 4 are not supported ae git e USB flash drives must support the File Allocation Table FAT system Devices formatted with New Technology File System NTFS or any other file system are not supported Jpeg or jpg bmp PCx tiff or tif png fls Printing from a mobile device To download a compatible mobile printing application visit www lexmark com mobile Note Mobile printing applications may also be available from your mobile device manufacturer Using MS610de 95 Printing confidential and other held jobs Storing print jobs in the printer 1 From the home screen navigate to gt Security gt Confidential Print gt select a print job type Max Invalid PIN Limit the number of times an invalid PIN can be entered Note When the limit is reached the print jobs for that user name and PIN are deleted Confidential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer control panel Note The PIN is set from the computer It must be four digits using the numbers 0 9 Repeat Job Expiration Print and store
180. nana E A E A Sanaa omaaeaenatamiaes 61 Checking the status Of parts and s ppDlES simni arnan a a E A AE 61 Savine ENCO oer A TO E A E EE E NEA 61 RESTOFING factory default setine S nena A A A tetuoadesentatentaniaes 65 Securne the PrN eaa a A a 66 Usinge WISG LOCC aes cocci esicaewasdoveronareacis a aa OO Learning about CMS printe arerin ead a Gaia od i ae ged eee aa aed eee eden 68 PHN CONME UTI ONS aai nra Ea au caatacopauaieraauas anda atedsaian S aadaaeaennins 68 Wsing the printer Control paneleran n racine AA A A O 69 Understanding the colors of the Sleep button and indicator lights cccceccccsseeccescecenecceeececeseceeeneceeneseuees 69 Understandine the NOME Scree Neina ATA 70 Usine the touch screen DUttONS rinena a a aa ie ae 71 Attachine CaDlE Soana a a a a a N 72 ACCESSING the conto ler poa arinena E E T quae E A 74 Setting up and using the home screen APPliCAatiONS c cecccsseccsseccesscccecceeceeecceeeceeenceeenceeseceeeeeeeeees 76 Finding the IP address of the cCOMputer ssssessseensseenrssseesssersssressseressreroseresssrressressseressreresseeresssrresseeesseersses 76 PINGING the IP GAGKESS Of ENS PIM CCK ednas a a T AG oaense 77 ACCESSING TNE EMDCAdEd WED Servel sc ciscisSivacadseehandoiadei ea ninn a a a 77 CUSTOMIZING TNE NOME Serer anan ET ouasnne eapsaainorataneansawbertan ewe sadaauatamanaenume an 77 ACUVALING LHe NOME SCFECN AD PIICATIONS cuiri sade eid oncsinne shan nnatd saandanuccdaneaileaeii
181. nates the printer and could void the warranty If zone coating of the adhesive is not possible then remove a 2 mm 0 08 inch strip on the leading and driver edge and then use a non oozing adhesive Portrait orientation is recommended especially when printing bar codes Tips on using letterhead Use letterhead designed specifically for laser printers Print samples on the letterhead being considered for use before buying large quantities Before loading letterhead flex fan and straighten the stack to prevent sheets from sticking together Page orientation is important when printing on letterhead For information on how to load letterhead see Loading trays on page 42 Loading the multipurpose feeder on page 46 Tips on using transparencies Print a test page on the transparencies being considered for use before buying large quantities Feed transparencies from the standard tray or the multipurpose feeder Use transparencies designed specifically for laser printers Transparencies must be able to withstand temperatures up to 185 C 365 F without melting discoloring offsetting or releasing hazardous emissions Note If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper menu then transparencies can be printed at a temperature up to 195 C 383 F Paper and specialty media guide 116 e Avoid getting fingerprints on the transparencies to prevent print quality
182. nches Notes Millimeters Inches is the US factory default setting e Millimeters is the international factory default setting Portrait Width Set the portrait width 3 8 5 inches 76 216 mm Notes e Ifthe width exceeds the maximum then the printer uses the maximum width allowed e 8 5 inches is the US factory default setting You can increase the width in 0 01 inch increments e 216 mm is the international factory default setting You can increase the width in 1 mm increments Portrait Height Set the portrait height 3 14 17 inches 76 360 mm Notes e If the height exceeds the maximum then the printer uses the maximum height allowed e 14 inches is the US factory default setting You can increase the height in 0 01 inch increments e 356 mm is the international factory default setting You can increase the height in 1 mm increments Feed Direction Specify the feed direction if the paper can be loaded in either direction Short Edge Long Edge Notes e Short Edge is the factory default setting e Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray Reports menu Reports menu Use Menu Settings Page Print a report containing information about the paper loaded in trays installed memory total page count alarms timeouts printer control panel language TCP IP address status of supplies status of the network connection and other information Dev
183. ncorrect paper size open paper source 34 Note The paper source can be a tray or a feeder Try one or more of the following e Load the correct size of paper in the paper source e From the printer control panel select Continue to clear the message and print using a different paper source For non touch screen printer models press OK to confirm e Check the length and width guides of the paper source and make sure the paper is loaded properly e Make sure the correct paper size and type are specified in the Printing Preferences or in the Print dialog e Make sure the paper size and type are specified in the Paper menu on the printer control panel e Make sure that the paper size is correctly set For example if Multipurpose Feeder Size is set to Universal then make sure the paper is large enough for the data being printed Cancel the print job Insert Tray x Insert the indicated tray into the printer Insufficient memory to support Resource Save feature 35 Install additional printer memory or select Continue on the printer control panel to disable Resource Save clear the message and continue printing For non touch screen printer models press OK to confirm Insufficient memory to collate job 37 Try one or more of the following e From the printer control panel select Continue to print the part of the job already stored and begin collating the rest of the print job For non touch screen printer models
184. nderstanding the printer menus 149 Use Keyboard Specify a language and custom key information for the printer control panel keyboard The additional tabs enable access to accent Keyboard Type marks and symbols from the printer control panel keyboard English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkish Czech Simplified Chinese Traditional Chinese Japanese Custom Key x Paper Sizes Specify the unit of measurement for paper sizes US Metric Notes e US is the factory default setting e The initial setting is determined by your country or region selection in the initial setup wizard 1 This menu item appears only in touch screen printer models This menu item appears only in non touch screen printer models Understanding the printer menus Use Displayed Information Left side Right side Custom Text x Displayed Information continued Black Toner 150 Specify what is displayed on the upper left and right corners of the home screen For the Left side and Right side options select from the following options None IP Address Hostname Contact Name Location Date Time mDNS DDNS Service Name Zero Configuration Name Custom Text x Model Name Notes e P Address is the factory default setting for Left side Date Time is the factory default setting for Ri
185. ner cartridges Notes e The estimated cartridge yield is based on the ISO IEC 19752 standard e Extremely low print coverage for extended periods of time may negatively affect actual yield For the United States and Canada Ui m Toner Cartridge 0 High Yield Toner Cartridge 501H Extra High Yield Toner Cartridge 501Xt Ultra High Yield Toner Cartridge 501U For the European Union European Economic Area and Switzerland Toner Cartridge 502 High Yield Toner Cartridge 502H Extra High Yield Toner Cartridge 502X Ultra High Yield Toner Cartridge 502U For the Asia Pacific Region includes Australia and New Zealand Toner Cartridge 503 High Yield Toner Cartridge 503H Extra High Yield Toner Cartridge 503X Ultra High Yield Toner Cartridge 503U For Latin America includes Puerto Rico and Mexico Ui Toner Cartridge 04 High Yield Toner Cartridge 504H Extra High Yield Toner Cartridge 504X1 Ultra High Yield Toner Cartridge 504U2 For Africa Middle East Central Eastern Europe and Commonwealth of Independent States Toner Cartridge 505 High Yield Toner Cartridge 505H Extra High Yield Toner Cartridge 505X Ultra High Yield Toner Cartridge 505U2 1 This cartridge is supported only in MS410d MS410dn MS510dn MS610dn and MS610de printer models This cartridge is supported only in MS510dn MS610dn and MS610de printer models For more information on countries located in each region visit www lexmark com r
186. nnector Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Memory card connector Ex Option card connector Using MS510dn and MS610dn 41 Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print For more information see Avoiding jams on page 181 and Storing paper on page 118 Setting the paper size and type 1 From the printer control panel navigate to nx gt Settings gt OK gt Paper Menu gt OK gt Paper Size Type gt OK 2 Press the up or down arrow button to select the tray or feeder and then press OK 3 Press the up or down arrow button to select the paper size and then press OK 4 Press the up or down arrow button to select the paper type and then press OK to change the settings Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Notes e The smallest Universal paper size is 6 x 127 mm 3 x 5 inches and is supported only from the multipurpose feeder e The largest Universal paper size is 216 x 355 6 mm 8 5 x 14 inches and is supported from all paper sources 1 From the printer control panel navigate to a gt Settings
187. nsupported option in slot x 55 204 Unsupported USB hub please remove 195 printer options troubleshooting internal option is not detected 207 Internal Solutions Port 209 tray problems 208 USB parallel interface card 209 printer problems solving basic 205 printer security information on 67 113 printer setup verifying 35 printer software installing Windows 28 printing canceling from the printer control panel 97 directory list 57 96 font sample list 56 96 forms 91 from a mobile device 55 94 from flash drive 53 93 from Macintosh 52 91 from Windows 52 91 menu settings page 60 103 network setup page 61 104 printing a directory list 96 printing a document 52 91 printing a font sample list 96 printing a menu Settings page 103 printing a network setup page 61 104 258 printing confidential and other held jobs from a Macintosh computer 56 95 from Windows 56 95 printing forms 91 printing from a flash drive 53 93 printing from a mobile device 55 94 publications where to find 8 Q Quality menu 160 Quiet Mode 105 Quiet mode 62 R recycled paper using 118 170 recycling Lexmark packaging 171 Lexmark products 171 toner cartridges 171 reducing noise 62 105 Reinstall missing or unresponsive cartridge 31 xy 201 Reinstall missing or unresponsive imaging unit 31 xy 201 Remote Operator Panel setting up 79 Remove paper from standard output bin 201 removing printer hard disk 25 repeat pri
188. nt imaging unit then see the Ordering supplies section of the User s Guide or visit www lexmark com Troubleshooting 203 Serial option x error 54 Try one or more of the following e Make sure that the serial cable is properly connected and is the correct one for the serial port e Make sure that the serial interface parameters protocol baud parity and data bits are set correctly on the printer and computer e From the printer control panel select Continue to continue printing For non touch screen printer models press OK to confirm e Turn off the printer and then turn it back on SMTP server not set up Contact system administrator From the printer control panel select Continue to clear the message For non touch screen printer models press OK to confirm Note If the message appears again then contact your system support person Standard network software error 54 Try one or more of the following e From the printer control panel select Continue to continue printing For non touch screen printer models press OK to confirm Turn off the printer and then turn it back on e Update the network firmware in the printer or print server For more information visit the Lexmark support Web site at http support lexmark com Standard parallel port disabled 56 e From the printer control panel select Continue to clear the message For non touch screen printer models press OK to confirm
189. nt jobs 55 95 printing from a Macintosh computer 56 95 printing from Windows 56 95 repeating print defects appear on prints 224 Replace cartridge O estimated pages remain 88 xy 201 Replace cartridge printer region mismatch 42 xy 201 Replace imaging unit O estimated pages remain 84 xy 202 Replace maintenance kit O estimated pages remain 80 xy 202 Replace unsupported cartridge 32 xy 202 Index Replace unsupported imaging unit 32 xy 202 replacing imaging unit 177 toner cartridge 175 Reports menu 131 134 reserve print jobs printing from a Macintosh computer 56 95 printing from Windows 56 95 restoring factory default settings 109 S safety information 6 7 242 Schedule Power Modes using 65 108 security modifying confidential print settings 59 102 Security Audit Log menu 144 security lock 66 109 security settings erasing 67 security settings information erasing 111 security Web page where to find 67 113 selecting a location for the printer 10 11 selecting paper 117 Serial option x error 54 203 serial printing setting up 97 Set Date and Time menu 145 setting paper size 41 80 paper type 41 80 TCP IP address 135 setting Hibernate Timeout 64 107 setting up serial printing 97 setting up the printer on an Ethernet network Macintosh only 30 on an Ethernet network Windows only 30 Setup menu 157 shipping the printer 180 showing icons on the home screen 77 Sleep Mode adjust
190. nt media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions CAUTION POTENTIAL INJURY The lithium battery in this product is not intended to be replaced There is a danger of explosion if a lithium battery is incorrectly replaced Do not recharge disassemble or incinerate a lithium battery Discard used lithium batteries according to the manufacturer s instructions and local regulations CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage e Turn the printer off using the power switch and then unplug the power cord from the electrical outlet e Disconnect all cords and cables from the printer before moving it e If an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place e Use the handholds located on both sides of the printer to lift it e Make sure your fingers are not under the printer when you set it down e Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this product or the manufacturer s authorized replacement Ay CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk
191. nter IP address in the address field Notes e View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu gt Custom Types Using MS610de 91 3 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 4 Click Submit Using the printer control panel 1 From the home screen navigate to gt Paper Menu gt Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Touch C Printing Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information that is regularly printed Before you can use this application first set it up on the printer For more information see Setting up Forms and Favorites on page 78 1 From the printer home screen navigate to Forms and Favorites gt select the form from the list gt enter the number of copies gt adjust other settings 2 Depending on your printer model touch eS ZS or Submit Printing a document Printing a document 1 From the Paper menu on the printer control panel set the paper type and size to match
192. nting on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper fill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working Step 2 The problem is solved Go to step 3 a Turn off the printer then wait about 10 seconds and then turn the printer back on b Resend the print job Is the tray working Step 3 Go to step 4 Reinstall the tray For Check if the tray is installed more information see the setup documentation that came with the tray Print a menu settings page and then check if the tray is listed in the Installed Options list Is the tray listed in the menu settings page Step 4 Go to step 5 Manually add the tray Check if the tray is available in the printer driver in the printer driver Note If necessary manually add the tray in the printer driver to make it available for print jobs For more information see Updating available options in the printer driver on page 29 Is the tray available in the printer driver Troubleshooting Action Step 5 Check if the option is selected a From the application you are using select the option For Mac OS X version 9 users make sure the printer is set up in Chooser b Resend the print job Is the tray working Internal Solutions Port does not operate correctly Yes Go to step 2 Make sure the Internal S
193. ntroller board and then replace it with a supported card 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Weblink server not set up Contact system administrator Select Continue to clear the message For non touch screen printer models press OK to confirm Note If the message appears again then contact your system support person Troubleshooting 205 Solving printer problems e Basic printer problems on page 205 e Option problems on page 207 e Paper feed problems on page 210 Basic printer problems The printer is not responding Action Step 1 Go to step 2 Turn on the printer Make sure the printer is turned on Is the printer turned on Step 2 Press the Sleep button Go to step 3 Check if the printer is in Sleep mode or Hibernate mode to wake the printer from Sleep mode or Hibernate mode Is the printer in Sleep mode or Hibernate mode Step 3 Go to step 4 Plug one end of the power cord into the printer and the other to Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet a properly grounded lectrical outlet Is the power cord plugged into the printer and a properly grounded eee ca outet electrical outlet Step 4 Unplug the other Go to step 5 Check other electrical equipment plugged into the electrical outlet electrical equipment and then turn on the prin
194. o light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Do streaked vertical lines appear on prints Troubleshooting 232 Action Step 5 Contact customer The problem is solved Replace the imaging unit and then resend the print job support at http support lexmar k com or your service Do streaked vertical lines appear on prints representative Horizontal voids appear on prints Leading edge ACRE an SSMU A ASS stad Trailing edge oe i Yes Go to step 2 The problem is solved a Make sure your software program is using a correct fill pattern b Resend the print job Do horizontal voids appear on prints Step 2 Go to step 3 The problem is solved a Load the specified tray or feeder with a recommended type of paper b Resend the print job Do horizontal voids appear on prints Step 3 Go to step 4 The problem is solved a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do horizontal voids appear on prints Step 4 Contact customer The problem is solved Replace the imaging unit and then resend the print job suppor
195. oad orientation 194 checking an unresponsive printer 205 checking status of parts and supplies 61 104 checking the status of parts and supplies 61 104 checking the virtual display using the Embedded Web Server 58 101 cleaning exterior of the printer 172 cleaning the printer 172 Close front door 194 253 Complex page some data may not have printed 39 194 confidential data information on securing 67 113 confidential jobs modifying print settings 59 102 confidential print jobs 55 95 printing from a Macintosh computer 56 95 printing from Windows 56 95 Confidential Print menu 143 Configuration change some held jobs were not restored 57 194 configuration information wireless network 32 configurations printer 36 68 Configure MP menu 126 configuring multiple printers 59 102 supply notifications imaging unit 58 101 supply notifications maintenance kit 58 101 supply notifications toner cartridge 58 101 configuring port settings 99 configuring supply notifications 58 101 configuring the Universal paper size settings 41 80 connecting to a wireless network Push Button Configuration Method 34 Start PIN Method 34 using the Embedded Web Server 34 using wireless setup wizard 33 conservation settings brightness adjusting 65 108 conserving supplies 170 Eco Mode 61 104 Hibernate mode 63 106 Hibernate Timeout 64 107 Quiet Mode 105 Quiet mode 62 Schedule Power Modes 65 108 Sleep Mode 106 Index S
196. obs gt select your user name gt Confidential Jobs gt enter the PIN gt Print e For other print jobs navigate to Held jobs gt select your user name gt select the print job gt specify the number of copies gt Print For Macintosh users 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the print options or Copies amp Pages pop up menu choose Job Routing 3 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN 4 Click OK or Print 5 From the printer home screen release the print job e For confidential print jobs navigate to Held jobs gt select your user name gt Confidential Jobs gt enter the PIN gt Print e For other print jobs navigate to Held jobs gt select your user name gt select the print job gt specify the number of copies gt Print Printing information pages Printing a font sample list 1 From the home screen navigate to A gt Reports gt Print Fonts 2 Touch PCL Fonts or PostScript Fonts Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk From the home screen navigate to es Reports gt Print Directory Using MS610de 97 Canceling a print job Canceling a print job from the printer control panel 1 From the printer control panel touc
197. of each event is recorded 4 is the factory default setting Erase Temporary Data Files menu Erase Temporary Data Files deletes only print job data on the printer hard disk that are not currently in use by the file system All permanent data on the printer hard disk are preserved such as downloaded fonts macros and held jobs Note This menu appears only when a formatted working printer hard disk is installed Use Le Wiping Mode Specify the mode for erasing temporary data files Auto Automatic Method Mark all disk space used by a previous print job This method does not permit the file Single pass system to reuse this space until it has been cleared Multiple pass Notes e Single pass is the factory default setting e Only automatic wiping enables users to erase temporary data files without having to turn off the printer for an extended amount of time e Highly confidential information should be erased using only the Multiple pass method Set Date and Time menu uU se To Current Date and Time Show the current date and time settings for the printer Manually Set Date and Time Enter the date and time input date time Notes e For touch screen printer models date and time are set in YYYY MM DD HH MM format e Manually setting the date and time sets Enable NTP to No e For non touch screen printer models the wizard lets you set the date and time in YYYY MM DD HH MM format Understanding the pr
198. of injury from a hot component allow the surface to cool before touching A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer A CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a service representative A CAUTION SHOCK HAZ
199. of times an invalid PIN can be entered Note When the limit is reached the print jobs for that user name and PIN are deleted Repeat Job Expiration Print and store print jobs in the printer memory Reserve Job Expiration Store print jobs for printing at a later time Note The print jobs are held until deleted from the Held Jobs menu Verify Job Expiration Print one copy of a print job and hold the remaining copies It lets you examine if the first copy is satisfactory Note The print job is automatically deleted from the printer memory once all copies are printed Notes e Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs e You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel e All print jobs that can be initiated by the user at the printer are called held jobs 3 Press OK Using MS510dn and MS610dn 56 Printing confidential and other held jobs Note Confidential and Verify print jobs are automatically deleted from memory after printing Repeat and Reserve jobs are held in the printer until you choose to delete them For Windows users 1 2 3 4 Ul With a document open click File gt Print Click Properties Preferences Options or Setup Click Print and Hold Select the print job type Confidential Repeat Reserve or Verify and then as
200. ol panel 1 From the printer control panel navigate to a i gt Settings gt gt Paper Menu gt gt Custom Names 2 Select a custom name and then type a new custom paper type name 3 Press OK 4 Press Custom Types and then verify if the new custom paper type name has replaced the custom name Assigning a custom paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu gt Custom Types 3 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 4 Click Submit Using MS510dn and MS610dn 52 Using the printer control panel 1 From the printer control panel navigate to a gt Settings gt OK gt Paper Menu gt OK gt Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Press OK Printing Printing a document Printing a document 1 From the Paper menu on the printer control panel set the paper type and size to match the paper loaded 2 Send
201. olutions Port ISP is installed a Install the ISP For more information see Installing an Internal Solutions Port on page 16 b Print a menu settings page and then check if the ISP is listed in the Installed Options list Is the ISP listed in the Installed Options list Step 2 The problem is solved Check the cable and the ISP connection a Use the correct cable and then make sure it is securely connected to the ISP b Check if the ISP solution interface cable is securely connected into the receptacle of the controller board Note The ISP solution interface cable and the receptacle on the controller board are color coded Does the Internal Solutions Port operate correctly USB parallel interface card does not operate correctly Action Yes Go to step 2 Make sure the USB or parallel interface card is installed a Install the USB or parallel interface card For more information see Installing an Internal Solutions Port on page 16 b Print a menu settings page and then check if the USB or parallel interface card is listed in the Installed Options list Is the USB or parallel interface card listed in the Installed Options list 209 os Check if you have a supported ISP Note An ISP from another printer may not work on this printer Contact customer support ae Check if you have a supported USB or parallel interface card Note A USB or parallel interface card from anothe
202. om the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer 1 Obtain the printer IP address e From the printer control panel home screen e From the TCP IP section in the Network Ports menu e By printing a network setup page or menu settings page and then finding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Open a Web browser and then type the printer IP address in the address field 3 Press Enter Note If you are using a proxy server then temporarily disable it to load the Web page correctly Customizing the home screen 1 Open a Web browser and then type the printer IP address in the address field Note View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Doone or more of the following e Show or hide the icons of basic printer functions a Click Settings gt General Settings gt Home screen customization b Select the check boxes to specify which icons appear on the home screen No
203. on For more information see Erasing non volatile memory on page 111 Warning Potential Damage Restoring factory defaults returns most printer settings to the original factory default settings Exceptions include the display language custom sizes and messages and network port menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory or in a printer hard disk are not affected From the home screen navigate to gt Settings gt General Settings gt Factory Defaults gt Restore Now gt Vi Securing the printer Using the security lock feature Attach a lock that is compatible with most laptop computers in the location shown to prevent access to the controller board Statement of Volatility Your printer contains various types of memory that can store device and network settings and user data Using MS610de 110 Type of memory Description Volatile memory Your printer uses standard random access memory RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store the operating system device settings network information and bookmark settings and embedded solutions Hard disk memory Some printers have a hard disk drive installed The printer hard disk is designed for printer specific functionality This lets the printer retain buffered us
204. on for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port Set the netmask information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port Set the gateway information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port Note This menu appears only when an optional parallel card is installed Understanding the printer menus PS SmartSwitch NPA Mode Parallel Buffer Disabled Auto 3K to maximum size allowed Job Buffering 140 Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it regardless of the default printer language Notes e On is the factory default setting e When set to Off the printer does not examine incoming data The printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it regardless of the default printer language Notes e On is the factory default setting e When set to Off the printer does not examine incoming data The printer uses PCL emula
205. on is reached The status of the supply appears on the menus page and status page Warning The printer displays the warning message and generates an e mail about the status of the supply The printer does not stop when the supply condition is reached Continuable Stop The printer stops processing jobs when the supply condition is reached and the user needs to press a button to continue printing Non Continuable Stopt The printer stops processing jobs when the supply condition is reached The supply must be replaced to continue printing 1 The printer generates an e mail about the status of the supply when supply notification is enabled The printer stops when some supplies become empty to prevent damage 4 Click Submit Modifying confidential print settings 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Security gt Confidential Print Setup 3 Modify the settings e Set a maximum number of PIN entry attempts When a user exceeds that number all of the jobs for that user are deleted e Set an expiration time for confidential print jobs When a user has not printed the jobs within that time all of the jobs for that u
206. onnect a flash drive to the printer Note Only the front USB port supports flash drives Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition Indicator light Printer status ee E Blinking green The printer is warming up processing data or printing Solid green The printer is on but idle Blinking red The printer requires user intervention Using MS610de 70 Sleep button light Printer status Off The printer is off idle or in Ready state Solid amber The printer is in Sleep mode Blinking amber The printer is entering or waking from Hibernate mode Blinking amber for 0 1 second then goes The printer is in Hibernate mode completely off for 1 9 seconds in a slow pulsing pattern Understanding the home screen When the printer is turned on the display shows a basic screen referred to as the home screen Use the home screen buttons and icons to initiate an action Note Your home screen may vary depending on your home screen customization settings administrative setup and active embedded solutions 57 184 795 214 Change Bookmarks Held USB Language Jobs Touch ED Change Language Change the primary language of the printer Bookmarks Create organize and save a set of bookmarks URLs into a tree view of folders and file links Note The tree view does not include
207. ontinue to clear the message For non touch screen printer models press OK to confirm Defective flash detected 51 Try one or more of the following Replace the defective flash memory card e From the printer control panel select Continue to ignore the message and continue printing For non touch screen printer models press OK to confirm e Cancel the current print job Error reading USB drive Remove USB An unsupported USB device is inserted Remove the USB device and then insert a supported one Error reading USB hub Remove hub An unsupported USB hub has been inserted Remove the USB hub and then install a supported one Imaging unit low 84 xy You may need to order an imaging unit If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press OK to confirm Imaging unit nearly low 84 xy If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press OK to confirm Imaging unit very low x estimated pages remain 84 xy You may need to replace the imaging unit very soon For more information see the Replacing supplies section of the User s Guide If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press OK to confirm Troubleshooting 196 I
208. or non touch screen printer models press OK to confirm Cartridge very low x estimated pages remain 88 xy You may need to replace the toner cartridge very soon For more information see the Replacing supplies section of the User s Guide If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press OK to confirm Change paper source to custom type name load orientation Try one or more of the following e Load the correct paper size and type in the tray verify the paper size and type settings are specified in the Paper menu on the printer control panel and then select Finished changing paper For non touch screen printer models press OK to confirm Cancel the print job Troubleshooting 194 Change paper source to custom string load paper orientation Try one or more of the following e Load the correct size and type of paper in the tray then verify that the paper size and type settings are specified in the Paper menu on the printer control panel and then select Finished changing paper For non touch screen printer models press OK to confirm Cancel the print job Change paper source to paper size load orientation Try one or more of the following e Load the correct paper size and type in the tray verify the paper size and type settings are specified in the Paper menu on the printer control pane
209. or call the place of purchase for a relocation kit Clearing jams 181 Clearing jams By carefully selecting paper and specialty media and loading it properly you should be able to avoid most jams If jams occur then follow the steps outlined in this chapter Warning Potential Damage Never use any tool to remove a jam Doing so could permanently damage the fuser Avoiding jams Load paper properly e Make sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper Do not remove a tray while the printer is printing e Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it e Do not load too much paper Make sure the stack height is below the maximum paper fill indicator Clearing jams 182 e Do not slide the paper into the tray Load paper as shown in the illustration e Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes Push the tray firmly into the printer after loading paper Use recommended paper e Use only recommended paper or specialty media e Do not load wrinkled creased damp bent or curled paper e Flex fan and straighten paper before loading it Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same tray e Make sure the paper size and type are set correctly
210. other network setup page Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required Checking the status of parts and supplies on the printer control panel From the home screen touch Status Supplies gt View Supplies Checking the status of parts and supplies from the Embedded Web Server Note Make sure the computer and the printer are connected to the same network 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Device Status gt More Details Saving energy Using Eco Mode 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Eco Mode gt select a setting Using MS610de 105 Use ie Off Use the factory default settings for all settings associated with Eco Mode Off supports the performance specifications of the print
211. ou are using a proxy server then temporarily disable it to load the Web page correctly 2 Add the printer e For IP printing a From the Apple menu navigate to either of the following System Preferences gt Print amp Scan System Preferences gt Print amp Fax b Click c Click the IP tab d Type the printer IP address in the address field and then click Add e For AppleTalk printing Notes Make sure AppleTalk is activated on your printer This feature is supported only in Mac OS X version 10 5 Using MS610de 101 a From the Apple menu navigate to System Preferences gt Print amp Fax b Click and then navigate to AppleTalk gt select the printer gt Add Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server For more advanced system support tasks see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Security Administrator s Guide on the Lexmark support Web site at http support lexmark com Checking the virtual display 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Check the v
212. paper transparencies and card stock with the recommended printable side faceup and the top edge entering the printer first For more information on loading transparencies see the packaging that the transparencies came in Note When loading A6 size paper make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place Using MS510dn and MS610dn 50 e Load letterhead faceup with the top edge entering the printer first For two sided duplex printing load letterhead facedown with the bottom edge entering the printer first e Load envelopes with the flap on the left side facedown Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 5 From the printer control panel set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder Linking and unlinking trays Linking and unlinking trays 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer control panel in the TCP IP section under the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Cli
213. pecialty media Loading paper Configuring printer settings Viewing and printing documents and photos Setting up and using the printer software Configuring the printer on a network Caring for and maintaining the printer Troubleshooting and solving problems Instructions for e Connecting the printer to an Ethernet network e Troubleshooting printer connection problems Find it here Setup documentation The setup documentation came with the printer and is also available at http support lexmark com User s Guide and Quick Reference Guide The guides may be available on the Software and Documentation CD For more information visit http support lexmark com Networking Guide Open the Software and Documentation CD and then navigate to Documentation gt User s Guide and other publications gt Networking Guide Overview 9 What are you looking for Find it here Help using the printer software Windows or Mac Help Open a printer software program or application and then click Help Click to view context sensitive information Notes e Help is automatically installed with the printer software e The printer software is located in the printer program folder or on the desktop depending on your operating system The latest supplemental information updates and customer Lexmark support Web site support http support lexmark com e Documentation Note Select your country or region and then sele
214. per from the standard bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint free cloth with water and use it to wipe the outside of the printer Warning Potential Damage Do not use household cleaners or detergents to prevent damage to the exterior of the printer 5 Make sure all areas of the printer are dry before sending a new print job Ordering parts and supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your area In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you purchased the printer Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts is not covered by the warranty All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components W Maintaining the printer 17 Ordering to
215. play Do not display Notes e Display is the factory default setting for Search Held Jobs Held Jobs USB Drive Forms and Favorites Eco Settings Showroom and Change Background Do not display is the factory default setting for Change Language Profiles and Solutions Bookmarks and Jobs by user Bookmarks appears inside Held Jobs only if Show Bookmarks is set to Yes and an active network cable is attached Format the printer date Note MM DD YYYY is the US factory default setting Format the printer time Specify the brightness of the printer display Note 100 is the factory default setting 1 This menu item appears only in touch screen printer models 2 This menu item appears only in non touch screen printer models Understanding the printer menus Audio Feedback Button Feedback On Volume 1 10 Show Bookmarks Yes No Web Page Refresh Rate 30 300 Contact Name Location Timeouts Standby Mode Disabled 1 240 Timeouts Sleep Mode Disabled 1 120 min 152 Specify whether icons and buttons have audio feedback Notes e On is the factory default setting for Button Feedback e 5 is the factory default setting for Volume Specify whether bookmarks are displayed from the Held Jobs area Note Yes is the factory default setting When Yes is selected bookmarks appear in the Held Jobs area Specify the number of seconds between Embedded Web Server refreshes
216. ply or part installed in the printer Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or associated components Warning Potential Damage Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts may not be covered by the warranty To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer press and hold x and the button on the printer control panel simultaneously for 15 seconds For non touch screen printer models press OK and Lx on the printer control panel simultaneously for 15 seconds to clear the message and continue printing If you do not wish to accept these risks then remove the third party supply or part from your printer and then install a genuine Lexmark supply or part Note For a list of supported supplies see the Ordering supplies section of the User s Guide or visit www lexmark com Not enough free space in flash memory for resources 52 Try one or more of the following e From the pr
217. print b Resend the print job Do the jobs print Troubleshooting 213 Action No Step 2 The problem is solved Go to step 3 a Check if the printer is plugged in and turned on and if Ready appears on the printer display b Resend the print job Do the jobs print Step 3 The problem is solved Go to step 4 Ifan error message appears on the printer display then clear the message Note The printer continues to print after clearing the message Do the jobs print Step 4 The problem is solved Go to step 5 a Check if the ports USB serial or Ethernet are working and if the cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer b Resend the print job Do the jobs print Step 5 The problem is solved Go to step 6 a Turn off the printer then wait for about 10 seconds and then turn the printer back on b Resend the print job Do the jobs print Step 6 The problem is solved Contact customer a Remove and then reinstall the printer software For more support information see Installing the printer software on page 28 Note The printer software is available at http support lexmark com b Resend the print job Do the jobs print Troubleshooting Confidential and other held jobs do not print 214 Note Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires ext
218. printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If your are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Sleep Button Settings 3 From the Press Sleep Button or Press and Hold Sleep Button drop down menu select Hibernate 4 Click Submit Using MS510dn and MS610dn 64 Using the printer control panel 1 From the printer control panel navigate to gt Settings gt gt Settings gt gt General Settings gt 2 Press the arrow buttons until Press Sleep Buttonor Press and Hold Sleep Button appears and then press OK 3 Press the arrow buttons until Hibernate appears and then press OK Notes e When Press Sleep Button is set to Hibernate a short press of the Sleep button sets the printer to Hibernate mode e When Press and Hold Sleep Button is set to Hibernate a long press of the Sleep button sets the printer to Hibernate mode Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the T
219. printing history of the printer Its accuracy may vary significantly and is dependent on many factors such as actual document content print quality settings and other printer settings The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is different from the historical printing consumption Consider the variable level of accuracy before purchasing or replacing supplies based on the estimate Until an adequate print history is obtained on the printer initial estimates assume future supplies consumption based on the International Organization for Standardization test methods and page content Average continuous black declared cartridge yield in accordance with ISO IEC 19752 Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to e Direct sunlight e Temperatures above 35 C 95 F e High humidity above 80 e Salty air e Corrosive gases e Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer and then open the front door Maintaining the printer 176 2 Pull the toner cartridge out using the handle 3 Unpack the toner cartridge and then remove all packing materials 4 Shake the new cartridge to redistribute the toner 5 Insert the toner cartridge into the printer by
220. problems Before loading transparencies flex fan and straighten the stack to prevent sheets from sticking together Paper guidelines Selecting the correct paper or specialty media reduces printing problems For the best print quality try a sample of the paper or specialty media before buying large quantities Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Weight The printer trays can automatically feed paper weights up to 120 g m 32 Ib bond grain long paper The multipurpose feeder can automatically feed paper weights up to 163 g m2 43 Ib bond grain long paper Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 75 g m 20 Ib bond grain long paper For paper smaller than 182 x 257 mm 7 2 x 10 1 inches we recommended to use 90 g m 24 Ib or heavier paper Note Two sided printing is supported only for 60 90 g m2 16 24 lb bond paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness dire
221. r feeder with the correct size and type of paper e To use the tray or feeder that has the correct size and type of paper select Finished loading paper on the printer control panel For non touch screen printer models press OK to confirm Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Load manual feeder with custom type name paper orientation Try one or more of the following e Load the multipurpose feeder with the correct size and type of paper e Depending on your printer model touch Continue or press OK to clear the message and continue printing Note If no paper is loaded in the feeder when Continue or OK is selected then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Load manual feeder with custom string paper orientation Try one or more of the following e Load the feeder with the correct size and type of paper e Depending on your printer model touch Continue or press OK to clear the message and continue printing Note If no paper is loaded in the feeder when Continue or OK is selected then the printer automatically overrides the request and then prints from an automatically selected tray Cancel the current job
222. r printer may not work on this printer Troubleshooting 210 Action Step 2 Contact customer Connect the cable to support the USB or parallel interface card connector Check if you are using the correct cable and if it is connected securely to the USB or parallel interface card Is the correct cable securely connected to the USB or parallel interface card Paper feed problems Paper frequently jams Action Yes No Go to step 2 The problem is solved a Pull out the tray and then do one or more of the following Make sure paper lies flat in the tray Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray Check if the paper guides are aligned against the edges of the paper Make sure the paper is below the maximum paper fill indicator Check if you are printing on a recommended paper size and type b Insert the tray properly If jam recovery is enabled then the print jobs will reprint automatically Do paper jams still occur frequently Step 2 Go to step 3 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do paper jams still occur frequently Step 3 Contact customer The problem is solved a Review the tips on avoiding jams For more information see Avoiding SYPPort jams on page 181 b Follow
223. ra memory to process additional held jobs Action Yes Go to step 2 Open the held jobs folder on the printer display and then verify that your print job is listed Is your print job listed in the held jobs folder Step 2 The problem is solved The print job may contain a formatting error or invalid data e Delete the print job and then send it again e For PDF files generate a new PDF and then print it again If you are printing from the Internet then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one For Windows users a Open the Print Properties folder b Fromthe Print and Hold dialog select the Keep duplicate documents check box c Enter a PIN number For Macintosh users Save each print job name each job differently and then send the individual jobs to the printer Does the job print Step 3 The problem is solved Free up additional printer memory by deleting some of the held jobs Does the job print a Select one of the Print and Hold options and then resend the print job For more information see Printing confidential and other held jobs on page 95 Go to step 3 Add additional printer memory Troubleshooting 215 Print job takes longer than expected Action No Step 1 The problem is solved Go to step 2 Change the environmental settings of the printer a From the printer control panel navigate to
224. ray mixing results in jams Do not use coated papers unless they are specifically designed for electrophotographic printing Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead e Use grain long for 60 to 90 g m 16 to 24 Ib weight paper e Use only forms and letterhead printed using an offset lithographic or engraved printing process e Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact the paper supplier Paper and specialty media guide 118 Preprinted papers such as letterhead must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Using recycled paper and other office papers As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser electrophotographic printers In 1998 Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non recycled paper However no blanket statement can be made that all recycl
225. ray x Size Specify the paper size loaded in each tray A4 A5 AG e Letter is the U S factory default setting A4 is the international factory default setting Notes JIS B5 Letter Legal e If two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray Executive Oficio Mexico Folio e The A6 paper size is supported only in Tray 1 and the multipurpose feeder Statement Universal Tray x Type Specify the type of paper loaded in each tray Plain Paper Notes Transparency e Plain Paper is the factory default setting for Tray 1 Custom Type x is Recycled the factory default setting for all other trays Labels Bond e If available a user defined name will appear instead of Custom Type x Letterhead e Use this menu to configure automatic tray linking Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Note Only installed trays and feeders are listed in this menu Understanding the printer menus 124 Use Multipurpose Feeder Size Specify the paper size loaded in the multipurpose feeder A4 A5 AG e Letter is the U S factory default setting A4 is the international factory default setting Notes JIS BS Letter Legal From the Paper menu set Configure MP to Cassette for Multipurpose Feeder Size to appear as a
226. re pixels to print in clusters for clarity in order to enhance images horizontally Off or vertically or to enhance fonts Fonts Note Off is the factory default setting Horizontally Vertically Both directions Isolated Toner Darkness Lighten or darken the printed output 1 10 Notes e 8 isthe factory default setting e Selecting a smaller number can help conserve toner Understanding the printer menus 161 Enable a print mode preferable for files such as architectural drawings maps electrical circuit diagrams and flow charts Notes e Off is the factory default setting e You can set this option from the printer software For Windows users click File gt Print and then click Properties Preferences Options or Setup For Macintosh users choose File gt Print and then adjust the settings from the Print dialog and pop up menus e To set this option using the Embedded Web Server type the network printer IP address in the Web browser address field Gray Correction Automatically adjust the contrast enhancement applied to images Auto Note Auto is the factory default setting Off Brightness Adjust the printed output either by lightening or darkening it You can conserve toner 6 to6 by lightening the output Note 0 is the factory default setting Contrast Adjust the contrast of printed objects 0 5 Note 0 is the factory default setting Job Accounting menu Note This menu item appears only when
227. rect tray or on the correct paper Step 3 The problem is solved Go to step 4 a Depending on your operating system open Printing Preferences or the Print dialog and then specify the paper type b Resend the print job Did the job print from the correct tray or on the correct paper Step 4 The problem is solved Contact customer a Check if the trays are not linked support b Resend the print job Did the job print from the correct tray or on the correct paper Incorrect characters print Action Step 1 Deactivate Hex Trace Goto step 2 Make sure the printer is not in Hex Trace mode mode Note If Ready Hex appears on the printer display then turn off the printer and then turn it back on to deactivate Hex Trace mode Is the printer in Hex Trace mode Step 2 Contact customer The problem is solved a From the printer control panel select Standard Network or support Network x and then set SmartSwitch to On b Resend the print job Do incorrect characters print Tray linking does not work Note The trays and the multipurpose feeder do not automatically detect the paper size You must set the size from the Paper Size Type menu Troubleshooting 217 Action menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly Large jobs do not collate Action The problem is solv
228. red paper loaded Smooth Note Normal is the factory default setting Normal Rough Light Texture Specify the relative texture of the paper loaded Smooth Note Normal is the factory default setting Normal Rough Heavy Texture Specify the relative texture of the paper loaded Smooth Note Normal is the factory default setting Normal Rough Rough Cotton Texture Specify the relative texture of the cotton paper loaded Rough Custom x Texture Specify the relative texture of the custom paper loaded Smooth Notes Normal e Normal is the factory default setting Rough e The options appear only if the custom type is supported Understanding the printer menus 128 Paper Weight menu Use Plain Weight Light Normal Heavy Card Stock Weight Light Normal Heavy Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Labels Weight Light Normal Heavy Bond Weight Light Normal Heavy Envelope Weight Light Normal Heavy Rough Envelope Weight Light Normal Heavy Letterhead Weight Light Normal Heavy Preprinted Weight Light Normal Heavy TT Specify the relative weight of the plain paper loaded Note Normal is the factory default setting Specify the relative weight of the card stock loaded Note Normal is the factory default setting Specify the relative weight of the transparencies loaded Note Normal is the factory default setting Specify the re
229. ress in the address field Using MS510dn and MS610dn 63 Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Navigate to Settings gt General Settings gt Timeouts 3 Inthe Sleep Mode field enter the number of minutes you want the printer to wait before it enters Sleep mode 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to AN gt Settings gt OK gt Settings gt OK gt General Settings gt OK gt Timeouts gt OK gt Sleep Mode gt OK 2 Inthe Sleep Mode field select the number of minutes you want the printer to wait before it enters Sleep mode 3 Press OK Using Hibernate mode Hibernate is an ultra low power operating mode When operating in Hibernate mode all other systems and devices are powered down safely Notes e Make sure to wake the printer from Hibernate mode before sending a print job A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode e The Hibernate mode can be scheduled For more information see Using Schedule Power Modes on page 65 e If the printer is in Hibernate mode the Embedded Web Server is disabled Using the Embedded Web Server 1 Open a Web browser and then type the
230. rest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Notices 251 Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by Modification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITN
231. rform a power on reset and then return to normal operating mode Using MS610de 113 Finding printer security information In high security environments it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons For more information visit the Lexmark security Web page You can also see the Embedded Web Server Security Administrator s Guide for additional information 1 Go to www lexmark com and then navigate to Support amp Downloads gt select your printer 2 Click the Manuals tab and then select Embedded Web Server Security Administrator s Guide Paper and specialty media guide 114 Paper and specialty media guide Using specialty media Tips on using card stock Card stock is heavy single ply specialty media Many of its variable characteristics such as moisture content thickness and texture can significantly impact print quality Print samples on the card stock being considered for use before buying large quantities When printing on card stock Make sure the Paper Type is Card Stock Select the appropriate Paper Texture setting Be aware that preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper handling problems Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to 240 C 464 F without releasing hazardous e
232. rinter setting see Using Eco Mode on page 104 Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 118 Conserving supplies Use both sides of the paper If your printer model supports duplex printing then you can control whether print appears on one or two sides of the paper by selecting 2 sided printing from the Print dialog or from the Lexmark Toolbar Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple page document onto one side of a single sheet of paper by selecting a setting from the Multipage printing N Up section of the Print dialog screen Check your first draft for accuracy Before printing or making multiple copies of a document e Use the preview feature which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it e Print one copy of the document to check its content and format for accuracy Avoid paper jams Correctly set the paper type and size to avoid paper jams For more information see Avoiding jams on page 181 Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling For more information see
233. rk Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Timeouts 3 From the Hibernate Timeout menu select the number of hours days weeks or months you want for the printer to wait before it goes into a reduced power state 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to A gt Settings gt General Settings gt Timeouts gt Hibernate Timeout 2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode 3 Touch e Using MS610de 108 Using Schedule Power Modes Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state Note This feature is available only in network printers or printers connected to print servers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Schedule Power Modes 3 From the Action menu select the power mode 4 From the Time
234. rtridge very low x estimated pages remain 88 xy 193 Cartridge imaging unit mismatch 41 xy 193 Change paper source to custom string load paper orientation 194 Change paper source to custom type name load orientation 193 Change paper source to paper size load orientation 194 Change paper source to paper type paper size load orientation 194 Close front door 194 Complex page some data may not have printed 39 194 Configuration change some held jobs were not restored 57 194 Defective flash detected 51 195 Error reading USB drive Remove USB 195 Error reading USB hub Remove hub 195 Imaging unit low 84 xy 195 Imaging unit nearly low 84 xy 195 Imaging unit very low x estimated pages remain 84 xy 195 Incorrect paper size open paper source 34 196 Insert Tray x 196 Insufficient memory for Flash Memory Defragment operation 37 196 Insufficient memory to collate job 37 196 Insufficient memory to support Resource Save feature 35 196 Insufficient memory some Held Jobs were deleted 37 196 Insufficient memory some held jobs will not be restored 37 197 Load paper source with custom string paper orientation 197 Index Load paper source with custom type name paper orientation 197 Load paper source with paper size paper orientation 197 Load paper source with paper type paper size paper orientation 198 Load manual feed
235. ry default setting e When Auto Fit is set to On Scaling is automatically set to Best Fit Set the image orientation Note Portrait is the factory default setting The Help menu consists of a series of Help pages that are stored in the printer as PDFs They contain information about using the printer and performing printing tasks English French German and Spanish translations are stored in the printer Other translations are available at http support lexmark com Use Print All Guides Print Quality To Print all the guides Print information about solving print quality issues Understanding the printer menus 169 Use ie z Menu Map Information Guide Print a guide in locating additional information Connection Guide Print information about connecting the printer locally USB or to a network Moving Guide Print instructions for safely moving the printer Supplies Guide Print part numbers for ordering supplies Saving money and the environment 170 Saving money and the environment Saving paper and toner Studies show that as much as 80 of the carbon footprint of a printer is related to paper usage You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper For information on how you can quickly save paper and energy using one p
236. s available for purchase For more information visit http support lexmark com or contact the place where you purchased the printer Finding the IP address of the computer Note Make sure that you know how your printer and computer are connected to the network Ethernet or wireless The computer IP address is required when setting up home screen applications such as e Forms and Favorites e Multi Send e Scan to Network For Windows users 1 Open the command window In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type cmd gt OK In Windows 7 or earlier a Click ate or click Start and then click Run b Inthe Start Search or Run dialog type cmd c Press Enter or click OK 2 Type ipconfig and then click Go or press Enter Note Type ipconfig all to see additional useful information 3 LookforIP Address The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 For Macintosh users Note This is applicable only in Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences gt Network 2 Click Ethernet Wi Fi or AirPort 3 Click Advanced gt TCP IP 4 Look for IPv4 Address Using MS610de 77 Finding the IP address of the printer Note Make sure your printer is connected to a network or to a print server You can find the printer IP address e From the top left corner of the printer home screen Fr
237. s cotton can negatively affect paper handling Unacceptable paper The following paper types are not recommended for use with the printer e Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper e Preprinted papers with chemicals that may contaminate the printer e Preprinted papers that can be affected by the temperature in the printer fuser e Preprinted papers that require a registration the precise print location on the page greater or lesser than 2 5 mm 0 10 inch such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms e Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers e Recycled papers that fail EN12281 2002 European Paper weighing less than 60 g m 16 Ib e Multiple part forms or documents Selecting paper Using the appropriate paper prevents jams and helps ensure trouble free printing To help avoid paper jams and poor print quality e Always use new undamaged paper Before loading paper know the recommended printable side of the paper This information is usually indicated on the paper package Do not use paper that has been cut or trimmed by hand Do not mix paper sizes types or weights in the same t
238. s occurred Action Yes No Go to step 2 Contact customer Check the system log for relevant details support a Open a Web browser and then type the printer IP address in the address field If you do not know the IP address of the printer then you can e View the IP address on the printer home screen e Print a network setup page or the menu settings pages and then locate the IP address in the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Click Settings gt Apps gt Apps Management gt System tab gt Log c From the Filter menu select an application status From the Application menu select an application and then click Submit Does an error message appear in the log Step 2 The problem is solved Contact customer Resolve the error Is the application working now Embedded Web Server does not open The problem is solved Go to step 2 a Turn on the printer b Open a Web browser and then type the printer IP address c Press Enter Does the Embedded Web Server open Troubleshooting 237 Action No Step 2 The problem is solved Go to step 3 Make sure the printer IP address is correct a View the printer IP address e From the TCP IP section in the Network Ports menu e By printing a network setup page or menu settings page and then finding the TCP IP section Note An IP address appears as four sets of numbers separated
239. sable it to load the Web page correctly 2 Click Settings gt Security gt Panel PIN Protect 3 From the Create User PIN or Create Admin PIN section enter your PIN Note Your can enter up to 16 digits for your PIN 4 Click Modify 5 From any menu in the Administrative Menus Management or Function Access sections select User PIN Protected Admin PIN Protected or Admin PIN and User PIN Protected Note Using Admin PIN you can still access a menu assigned with User PIN 6 Click Submit If you try to access a PIN protected menu from the printer control panel then the printer will require you to enter the PIN Note After you enter the last digit of the PIN make sure to press OK from the printer control panel for more than three seconds Printing a menu settings page From the home screen navigate to gt Reports gt Menu Settings Page Using MS610de 104 Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 From the home screen navigate to gt Reports gt Network Setup Page 2 Check the first section of the network setup page and confirm that the status is Connected Ifthe statusisNot Connected then the LAN drop may not be active or the network cable may be malfunctioning Consult a system support person for a solution and then print an
240. ser are deleted 4 Click Submit to save the modified settings Copying printer settings to other printers Note This feature is available only in network printers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Copy Printer Settings 3 Tochange the language select a language from the drop down menu and then click Click here to submit language Using MS610de 103 4 Click Printer Settings 5 Type the IP addresses of the source and target printers Note If you want to add or remove target printers then click Add Target IP or Remove Target IP 6 Click Copy Printer Settings Creating a printer control panel PIN The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel To restrict access to the menus create a Personal Identification Number PIN and then assign the PIN to each menu 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily di
241. serreseeesseeres 16 Mstallinge 3 printer hard dis K eeoissnnianeri A 23 Removing a printer Nard diSKk sssnesssenessessserssserssssrrssrrressressreressreosrrrrssreessrerssrsressreosssreeseresossresserreseresseeres 25 Installing hardware OptiOnS e sssessseessessressrrssersrersressresserrsrresererersrersrrssrevsreseresressereseesseesseesssersrersersserene 26 Installing optional Chay S vssxssiiecesndsnsmncuarcndveulaavhowssnrsuee inabeusnussbedeonisvehsuvenses lan ciannabisntadavabiuevanasvaneuuaesiuel ntadereaiseuns 26 Setting Up the Printer SOFTWALE cccccsscccsscccsecccseceeuscccsecceneceeueceeneeeeeeceeneeeeneeseneceeneeteneeseceneeeeecteneetens 28 installing the printer SoftWare iee coir sceseecaniantesinvanavenesnear toro araceseaapeanainesacpansoateenap eonniedssusnenatnqenonimeensautgtacdesennaes 28 Updating available options in the printer driver cccccsssccccsssccccessececseeececaeececcseececsuecesseaeecesensceeeeeeeageeeeeees 29 IN GUNS pee se cesses eae caro tee E E be E T S ns aneaboanteaeonessaneea 30 Preparing to set up the printer on an Ethernet network ccccccsssccccesscceceescceceeeececseeeeesseeeceseaeeceeseneeeseeeesees 30 Installing the printer ON an Ethernet network cccccccssssscccessccecesscecaeseceeseeeccessuececseaecesseeeeeessaeeeseseeeseaeeeseges 30 Preparing to set up the printer ON a wireless network cccesecccesscccceeeceeceesececseeeccsaeeessueeeeseeeceesaussneeee
242. shield using the green handle 13 Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board Note If you have installed a printer hard disk then you need to remove it For more information see Removing a printer hard disk on page 25 To reinstall the printer hard disk see Installing a printer hard disk on page 23 Additional printer setup 14 Close the shield 15 Close the ISP exterior cover Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 29 22 Additional printer setup 23 Installing a printer hard disk Note This option is available only in MS610de printer model A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controller board electronic components or
243. sign a user name For a confidential print job also enter a four digit PIN Click OK or Print From the printer control panel release the print job e For confidential print jobs navigate to Held jobs gt select your user name gt Confidential Jobs gt enter the PIN gt select the print job gt specify the number of copies gt Print e For other print jobs navigate to Held jobs gt select your user name gt select the print job gt specify the number of copies gt Print For Macintosh users 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options From the print options or Copies amp Pages pop up menu choose Job Routing Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN Click OK or Print From the printer control panel release the print job e For confidential print jobs navigate to Held jobs gt select your user name gt Confidential Jobs gt enter the PIN gt select the print job gt specify the number of copies gt Print e For other print jobs navigate to Held jobs gt select your user name gt select the print job gt specify the number of copies gt Print Printing information pages Printing a font sample list 1 2 From the printer control panel navigate to Paw gt setti gt Settings gt gt Reports gt gt
244. stem gt download your software installer package 2 Do either of the following e If you are using the Software and Documentation CD then insert the CD and wait for the installation dialog to appear If the installation dialog does not appear then do the following In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type D setup exe gt OK In Windows 7 or earlier a Click re or click Start and then click Run b Inthe Start Search or Run dialog type D Ssetup exe c Press Enter or click OK Additional printer setup 29 Note D is the letter of your CD or DVD drive In Macintosh Click the CD icon on the desktop e If you are using the downloaded software installer from the Web then double click the installer that you have saved in your computer Wait for the Select Installation Type dialog to appear and then click Install Note If you are prompted to run your software installation package then click Run 3 Click Install and then follow the instructions on the computer screen Updating available options in the printer driver When any hardware options are installed you may need to manually add the options in the printer driver to make them available for use For Windows users 1 Open the printers folder In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type control printers gt OK In Windows 7 or earlier a Click ate
245. t Do horizontal voids appear on prints Troubleshooting 233 Vertical voids appear on prints Leading edge a Acti Yes Go to step 2 The problem is solved a Make sure your software program is using a correct fill pattern b Resend the print job Do vertical voids appear on prints Step 2 Go to step 3 The problem is solved a From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray b Resend the print job Do vertical voids appear on prints Step 3 Go to step 4 The problem is solved Check if you are using a recommended type of paper a Load the indicated tray or feeder with a recommended type of paper b Resend the print job Do vertical voids appear on prints Step 4 Contact customer The problem is solved a Redistribute the toner in the imaging unit support 1 Remove the toner cartridge and then the imaging unit Note The laser scanning unit may be defective Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Firmly shake the imaging unit 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do vertical voids appear on prints Troubleshooting 234 Toner specks appear on prints Action Replace the imaging unit and then resend the print job Contact customer The problem is solved support
246. t Wi Fi Protected Setup gt Start Push Button Method 2 Follow the instructions on the printer display Using the Personal Identification Number PIN Method 1 Depending on your printer model navigate to either of the following WAN e gt Settings gt OK gt Networks Ports gt OK gt Network x gt OK gt Network x Setup gt OK gt Wireless gt OK gt Wi Fi Protected Setup gt OK gt Start PIN Method gt OK o ty gt Network Ports gt Network x gt Network x Setup gt Wireless gt Wi Fi Protected Setup gt Start PIN Method 2 Copy the eight digit WPS PIN 3 Open a Web browser and then type the IP address of your access point in the address field Notes e The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are accessing a proxy server then temporarily disable it to load the Web page correctly 4 Access the WPS settings For more information see the documentation that came with your access point 5 Enter the eight digit PIN and then save the setting Connecting the printer to a wireless network using the Embedded Web Server Before you begin make sure that e Your printer is connected temporarily to an Ethernet network e A wireless network adapter is installed in your printer and working properly For more information see the instruction sheet that came with your wireless network adapter 1 Open a Web browser and then type the printer IP address in the
247. tallation Changing port settings after installing a new network Internal Solutions Port When a new Lexmark Internal Solutions Port ISP is installed in the printer the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address All computers that access the printer must be updated with this new IP address Notes e If the printer has a static IP address then you do not need to make any changes to the computer configurations e f the computers are configured to use the network name instead of an IP address then you do not need to make any changes to your computer configurations e If you are adding a wireless ISP to a printer previously configured for an Ethernet connection then make sure the printer is disconnected from the Ethernet network when you configure the printer to operate wirelessly If the printer is connected to the Ethernet network then the wireless configuration completes but the wireless ISP is inactive To activate the wireless ISP disconnect the printer from the Ethernet network turn off the printer and then turn it back on e Only one network connection is active at a time To switch between Ethernet and wireless connection types turn off the printer connect the cable to switch to an Ethernet connection or disconnect the cable to switch to a wireless connection and then turn the printer back on For Windows users 1 Open a Web browser and t
248. tallation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Modular component notice Wireless equipped models contai
249. tanding the printer menus Use Print Recovery Auto Continue Disabled 5 255 sec Print Recovery Jam Recovery Print Recovery Jam Assist Print Recovery Page Protect On Hibernate Timeout on Connection Hibernate Do Not Hibernate Press Sleep Button Do nothing Sleep Hibernate Press and Hold Sleep Button Do nothing Sleep Hibernate 154 Let the printer automatically continue printing from certain offline situations when these are not resolved within the specified time period Note Disabled is the factory default setting Specify whether the printer reprints jammed pages Notes e Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks e On sets the printer to always reprint jammed pages e Off sets the printer to never reprint jammed pages Notes e On is the factory default setting On sets the printer to automatically dump or partially printed pages to the standard bin after a jammed page has been cleared e Off requires the user to remove all pages from all possible jam locations Let the printer successfully print a page that may not have printed otherwise Notes e Off is the factory default setting Off prints a partial page when there is not enough memory to print the whole page e On sets the printer to process the whole page so that the entire page prints Set the printer to hibernate mode eve
250. te Courier 10 is the factory default setting Courier 10 shows the font name font ID and the storage location in the printer The font source abbreviation is R for Resident F for Flash and D for Download Understanding the printer menus Use Symbol Set 10U PC 8 12U PC 850 PCL Emulation Settings Point Size 1 00 1008 00 PCL Emulation Settings Pitch 0 08 100 PCL Emulation Settings Orientation Portrait Landscape PCL Emulation Settings Lines per Page 1 255 PCL Emulation Settings A4 Width 198 mm 203 mm 165 Specify the symbol set for each font name Notes e 10U PC 8 is the U S factory default setting 12U PC 850 is the international factory default setting e A symbol set is a set of alphabetic and numeric characters punctuation and special symbols Symbol sets support the different languages or specific program such as math symbols for scientific text Only the supported symbol sets are shown Change the point size for scalable typographic fonts Notes e 12 is the factory default setting e Point size refers to the height of the characters in the font One point equals approximately 0 014 inch e Point sizes can be increased or decreased in 0 25 point increments Specify the font pitch for scalable monospaced fonts Notes 10 is the factory default setting Pitch refers to the number of fixed space characters per inch cpi Pitch can be increased or decreased in 0 01 cpi increments
251. te If you clear a check box beside an icon then the icon does not appear on the home screen c Click Submit e Customize the icon for an application For more information see Finding information about the home screen applications on page 78 or see the documentation that came with the application Using MS610de 78 Activating the home screen applications Finding information about the home screen applications Your printer comes with preinstalled home screen applications Before you can use these applications you must first activate and set up these applications using the Embedded Web Server For more information on accessing the Embedded Web Server see Accessing the Embedded Web Server on page 77 For more information on configuring and using the home screen applications do the following 1 Go to http support lexmark com 2 Click Software Solutions and then select either of the following Scan to Network This lets you find information about the Scan to Network application e Other Applications This lets you find information about the other applications 3 Click the Manuals tab and then select the document for the home screen application Using Background and Idle Screen Description The application lets you customize the background and idle screen of your printer home screen 1 From the home screen navigate to Change Background gt select background to use 2 Touch aS Setting up Forms and F
252. ter If the printer does not work then reconnect the other electrical equipment Does other electrical equipment work Make sure to match the following e The USB symbol on the cable with the USB symbol on the printer Step 5 Check if the cables connecting the printer and the computer are inserted in the correct ports Go to step 6 Are the cables inserted in the correct ports e The appropriate Ethernet cable with the Ethernet port Step 6 Turn on the switch or Go to step 7 Make sure the electrical outlet is not turned off by a switch or breaker reset the breaker Is the electrical outlet turned off by a switch or breaker Troubleshooting Action Yes Step 7 Check if the printer is plugged into any surge protectors uninterruptible Power cord directly to power supplies or extension cords Connect the printer a properly grounded electrical outlet Go to step 10 Go to step 11 Go to step 12 The problem is solved Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords Step 8 Check if one end of the printer cable is plugged into a port on the printer and the other to the computer print server option or other network device Is the printer cable securely attached to the printer and the computer print server option or other network device Step 9 Make sure to install all hardware options properly and remove any pack
253. ter control panel navigate to gt Settings gt OK gt Print Settings gt OK gt Quality Menu gt OK gt Toner Darkness 2 Adjust the toner darkness and then press OK Printing from a flash drive or mobile device Printing from a flash drive Notes e Before printing an encrypted PDF file you will be prompted to enter the file password from the printer control panel e You cannot print files for which you do not have printing permissions 1 Insert a flash drive into the USB port Notes e A flash drive icon appears on the printer control panel and in the held jobs icon when a flash drive is installed Using MS510dn and MS610dn 54 If you insert the flash drive when the printer requires attention such as when a jam has occurred then the printer ignores the flash drive If you insert the flash drive while the printer is processing other print jobs then Busy appears After these print jobs are processed you may need to view the held jobs list to print documents from the flash drive Warning Potential Damage Do not touch the printer or the flash drive in the area shown while actively printing reading or writing from the memory device Loss of data can occur 2 From the printer control panel select the document you want to print 3 Press the left or right arrow button to specify the number of copies for printing and then press OK Notes e Do not remove the flash drive from the USB port until t
254. ter of the tray to the A6 size position e Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray Using MS610de 84 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 5 Load the paper stack Using MS610de 85 Notes e Load with the printable side facedown when using recycled or preprinted paper e Load prepunched paper with the holes on the top edge toward the front of the tray e Load letterhead facedown with the top edge of the sheet toward the front of the tray For two sided printing load letterhead faceup with the bottom edge of the sheet toward the front of the tray e Make sure the paper is below the maximum paper fill indicator located on the side of the width guide 6 Insert the tray 7 From the printer control panel set the paper size and paper type in the Paper menu to match the paper loaded in the tray Note Set the correct paper size and paper type to avoid paper jams and print quality problems Using MS610de 86 Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media such as card stock transparencies paper labels and envelopes You can also use it for single page print jobs on letterhead 1 Open the multipurpose feeder a Pull the multipurpose feeder extender b Pull th
255. that the last few sheets of paper remain in place Using MS610de 89 e Load letterhead faceup with the top edge entering the printer first For two sided duplex printing load letterhead facedown with the bottom edge entering the printer first e Load envelopes with the flap on the left side facedown Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 5 From the printer control panel set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder Linking and unlinking trays Linking and unlinking trays 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu 3 Change the paper size and type settings for the trays you are linking e To link trays make sure the paper size and type for the tray match that of the other tray e To unlink trays make sure the paper size or type for the tray does not match that of the other tray 4 Click Submit Using MS610de 90 Note You can also change the paper size and type settings using the print
256. the default name Ifa JVM Out of Memory error occurs then repeat the export process until the configuration file is saved e To import a configuration from a file click Import and then browse to the saved configuration file that was exported from a previously configured printer Notes Before importing the configuration file you can choose to preview it first or load it directly fa timeout occurs and a blank screen appears then refresh the Web browser and then click Apply Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print For more information see Avoiding jams on page 181 and Storing paper on page 118 Setting the paper size and type From the home screen navigate to X gt Paper Menu gt Paper Size Type gt select a tray gt select the paper size or type gt ZS Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Notes e The smallest Universal paper size is 6 x 127 mm 3 x 5 inches and is supported only from the multipurpose feeder e The largest Universal paper size is 216 x 355 6 mm 8 5 x 14 inches and is supported from all paper sources 1 From the printer control panel navigate to A gt Paper Menu gt Universal Setup gt Units of Measure gt select a unit of measure gt S 2
257. the following information before setting up the printer on a wireless network SSID The SSID is also referred to as the network name Wireless Mode or Network Mode The mode is either infrastructure or ad hoc Channel for ad hoc networks The channel defaults to automatic for infrastructure networks Some ad hoc networks will also require the automatic setting Check with your system support person if you are not sure which channel to select Security Method There are three basic options for Security Method WEP key If your network uses more than one WEP key then enter up to four in the provided spaces Select the key currently in use on the network by selecting the default WEP transmit key or WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or the printer will not be able to communicate on the network 802 1X RADIUS If you are installing the printer on an 802 1X network then you may need the following e Authentication type e Inner authentication type Additional printer setup 33 e 802 1X user name and password e Certificates No security If your wireless network does not use any type of security then you will not have any security information Note Using an unsecured wireless network is not recommended Notes If you do not know the
258. the paper loaded 2 Send the print job For Windows users a With a document open click File gt Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK gt Print For Macintosh users a Customize the settings in the Page Setup dialog 1 With a document open choose File gt Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK Using MS610de 92 b Customize the settings in the Print dialog 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the appropriate tray or feeder 3 Click Print Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Quality Menu gt Toner Darkness 3 Adjust the setting and then click Submit Using the printer control panel 1 From the home screen navigate to A gt Settings gt
259. the print job For Windows users a With a document open click File gt Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK gt Print For Macintosh users a Customize the settings in the Page Setup dialog if necessary 1 With a document open choose File gt Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Customize the settings in the Page Setup dialog if necessary 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the appropriate tray or feeder 3 Click Print Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser and then type the IP address of the printer in the address field Using MS510dn and MS610dn 53 Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Quality Menu gt Toner Darkness 3 Adjust the toner darkness and then click Submit Using the printer control panel 1 From the prin
260. the printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting Specify whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Configure the printer to work with printer software or programs that use different source assignments for trays and feeders Notes e Off is the factory default setting e None cannot be selected It is only displayed when it is selected by the PCL 5 interpreter It also ignores the Select Paper Feed command e 0 199 allows a custom setting to be assigned Display the factory default setting assigned to each tray or feeder Restore all tray and feeder assignments to their factory default settings Understanding the printer menus 167 HTML menu Font Name Joanna MT Set the default font for HTML documents Albertus MT Letter Gothic Note The Times font is used in HTML documents that do not Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Font Size 1 255 pt Scale 1 400 Orientation Portrait Landscape Lubalin Graph specify a font Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino Stempe
261. the recommendations and then resend the print job Do paper jams still occur frequently Troubleshooting Paper jam message remains after jam is cleared Action a Do either of the following Contact customer support e For touch screen printer models touch ZS or Done e For non touch screen printer models select Next gt OK gt Clear the jam press OK gt OK b Follow the instructions on the printer display Does the paper jam message remain Jammed pages are not reprinted a Turn on jam recovery From the printer control panel navigate to Settings gt General Settings gt Print Recovery gt Jam Recovery Select On or Auto Depending on your printer model press OK or touch Submit b Resend the pages that did not print Were the jammed pages reprinted Solving print problems Printing problems Multiple language PDF files do not print 211 The problem is solved The problem is solved Go to step 2 a Check ifthe print options for the PDF output are set to embed all fonts b Generate a new PDF file and then resend the print job Do the files print Step 2 The problem is solved Contact customer a Open the document you want to print in Adobe Acrobat b Click File gt Print gt Advanced gt Print As Image gt OK gt OK Do the files print Troubleshooting 212 Error message about reading the flash drive appears Action Yes No Step 1 Go to step 2 Insert the flash dr
262. tices Product information Product name Lexmark MS510dn MS610dn and MS610de Machine type 4514 Model s 630 635 646 Edition notice May 2013 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or servic
263. tifications from the Embedded Web Server sssssssssssensssressserssserssserresseressreesserreseeess 101 Modifying confidential Print setting Se aiscactta cciarsasde ses eaewiadsaadirvecbig EE A A AENEAN EENEN 102 Copying printer Settings to other Printe Sarnese nn A E 102 Creating a printer controlpanel PIN onrera A a E A 103 PADUNE a Mend senings pal Ereren nanara EAEE TNE REA EEA A oatieia ce einerines 103 PRINTING a nectWornesetup page uiian O ten wena 104 Checking the status Of parts and Supplies trairar eina a A 104 SeN AAE E A AEE EA T NEA PEE E E E E nod wea naan adie E E A natnetess 104 Restonng factory default SeEtENne Soan E E A 109 Sec rne te printe eaaa a E A A 109 Paper and specialty media QUICC ccccccccccccsccccccccscccscscscscscscscscscscscees LLG Usine specialy med dane oa tatiensiaceetentdac deahaaterheannlavasanensanedsoaesdaciuess 114 Paper guideline Soenen E N 116 S pported paper sizes types and Weights serninin iar e E aE 119 Understanding the printer MenuG cccccccccsscsscsscscscccccsccccscscscscccccsesscses L22 Men s MStar aa a a ae Gare aa een nee Ca 122 OO NS aca e Petre ts Gasp hae ais os ares chicane tow ee ts cp wa tern vce aa ede ate oan aaron yea ase a 123 ROD OLS MONU orrs er ian EE E EE neadiatiisMianaroinesouieate a E E AAE A 131 Network Ports MSN dts acest bahar eee oars E E AT AET 132 SS CU FI UV hess cach serach ew ansgsi E ta ucengesaaes A O T O ude eae 143 SECLIMES INEM Usa iic
264. tings associated with Eco Mode This setting supports the performance specifications for your printer Energy Reduce energy use especially when the printer is idle e Printer engine motors do not start until a job is ready to print You may notice a short delay before the first page is printed e The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper e Enable the automatic two sided duplex feature e Turn off print log features 2 Press OK Reducing printer noise Use Quiet mode to reduce the printer noise 1 From the printer control panel navigate to gt Settings gt Settings gt OK gt General Settings gt OK gt Quiet Mode gt OK 2 Select a setting you want Reduce printer noise Notes e Print jobs will process at a reduced speed e Printer engine motors do not start until a document is ready to print There is a short delay before the first page is printed Use factory default settings Note This setting supports the performance specifications of the printer 3 Press OK Adjusting Sleep mode To save energy decrease the number of minutes before the printer enters Sleep mode Select from 1 to 120 The factory default setting is 30 minutes Note The printer still accepts print jobs when in Sleep mode Using the Embedded Web Server 1 Open a Web browser and then type the printer IP add
265. tion if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes e Auto is the factory default setting e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Set the size of the parallel input buffer Notes Auto is the factory default setting Disabled turns off job buffering Any print jobs already buffered on the printer hard disk are printed before normal processing resumes The parallel buffer size setting can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Parallel Buffer disable or reduce the size of the USB serial and network buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Temporarily store print jobs on the printer hard disk before printing Notes Off is the factory default setting On buffers print jobs on the printer hard disk Auto buffers print jobs only if the printer is busy processing data from another
266. toner fog or background shading 234 toner rubs off 234 toner specks appear on prints 234 transparency print quality is poor 229 uneven print density 235 white streaks on a page 233 troubleshooting printer options internal option is not detected 207 Internal Solutions Port 209 tray problems 208 USB parallel interface card 209 U unacceptable paper 117 understanding the home screen 70 understanding the home screen buttons and icons 69 uneven print density 235 Unformatted flash detected 53 204 Universal paper size settings configuring 41 80 Universal Setup menu 131 unlinking trays 50 89 90 Unsupported option in slot x 55 204 Unsupported USB hub please remove 195 updating options in printer driver 29 USB port 39 72 USB parallel interface card troubleshooting 209 User s Guide using 8 using Forms and Favorites 91 using Hibernate mode 63 106 using recycled paper 170 using Schedule Power Modes 65 108 using the printer control panel 37 69 using the touch screen buttons 71 Utilities menu 162 V verify print jobs 55 95 printing from a Macintosh computer 56 95 printing from Windows 56 95 verifying printer setup 35 vertical voids appear 233 virtual display checking using Embedded Web Server 58 101 voids appear 233 volatile memory 66 109 erasing 67 110 volatility statement of 66 109 W wiping the printer hard disk 111 Wireless menu 137 260 wireless network configuration infor
267. twork address information for an external print server Note This menu item is available only if the printer is attached to an external print server through the USB port Set the netmask information for an external print server Note This menu item is available only if the printer is attached to an external print server through the USB port Set the gateway information for an external print server Note This menu item is available only if the printer is attached to an external print server through the USB port Understanding the printer menus 142 SMTP Setup menu Use To Specify SMTP server gateway and port information SMTP Timeout Specify the amount of time in seconds before the server stops trying to 5 30 send an e mail Note 25 is the default SMTP gateway port Note 30 seconds is the factory default setting Reply Address Specify a reply address of up to 128 characters in the e mail sent by the printer Use SSL Set the printer to use SSL for increased security when connecting to the Disabled SMTP server Negotiate Notes Required e Disabled is the factory default setting e When the Negotiate setting is used the SMTP server determines if SSL will be used SMTP Server Authentication Specify the type of user authentication required for printing privileges No authentication required Note No authentication required is the factory default setting Login Plain CRAM MD5 Digest MD5
268. u ja lukitus on auki V lt lasers teelle altistumista GEFAHR Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre Laserstrahl meiden KINAYNOX Ek uon a partng aktivoBoAtac laser kat tnv apaipeon twv kaoetwv Kar tnv AMAGHAALON Ths pav wong Anope yete tnv kOeon otnv aktiwvo o ia laser VESZ LY Nem l that l zersug rz s fordulhat el a patronok elt vol t sakor s a z r szerkezet felbont sakor Ker lje a l zersug rnak val kitetts get PERICOLO Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco Evitare l esposizione al raggio laser FARE Usynlig laserstraling nar kassettene tas ut og sperren er satt ut av spill Unng eksponering for laserstr len NIEBEZPIECZE STWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Nale y unika na wietlenia promieniem lasera ONACHO Hesugumoe na3epHoe n3nyyeHne Npn n3B1E4EHHbIX KapTpnaxax n cHatnn G6noknpoBkn Na6era Te Bosge ctBna na3epHbix nyye Pozor Nebezpe enstvo nevidite n ho laserov ho iarenia pri odobrat ch kazet ch a odblokovanej poistke Nevystavujte sa l om PELIGRO Se producen radiaciones l ser invisibles al extraer los cartuchos con el interbloqueo desactivado Evite la exposici n al haz de l ser FARA Osynlig laserstralning n r patroner tas ur och sp rrmekanismen r upph vd Undvik exponering for laserstralen ER 4
269. udit Log Set Date and Time Reports Menu Settings Page Device Statistics Network Setup Page Profiles List Print Fonts Print Directory Print Demo Asset Report Settings General Settings Flash Drive Menu Print Settings 1 This menu appears only in touch screen printer models 122 Network Ports Active NIC Standard Network Reports Network Card TCP IP IPv6 Wireless AppleTalk Standard USB Parallel SMTP Setup Help Print All Guides Print Quality Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide Supplies Guide Depending on the printer setup this menu item appears as Network Setup Page or Network x Setup Page 3 Depending on the printer setup this menu item appears as Standard Network or Network x 4 This feature is available only in select printer models Understanding the printer menus 123 Paper menu Default Source menu Default Source Set a default paper source for all print jobs Tray x Notes Multipurpose Feeder Manual Paper Tray 1 standard tray is the factory default setting Manual Envelope From the Paper menu set Configure MP to Cassette for Multipurpose Feeder to appear as a menu setting If two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray Paper Size Type menu T
270. ult for all print jobs unless one sided printing is set from Printing Preferences or Print dialog e If Duplex is selected then all print jobs are sent through the duplex unit including one sided jobs e Off is the factory default setting for all the menus Custom Types menu Use Custom Type x Associate a paper or specialty media type with a factory default Custom Type x Paper name or a user defined custom name created in the Embedded Web Server or Card Stock MarkVision Professional The user defined name appears instead of Custom Transparency Type x Rough Cotton Notes Labels Envelope e Paper is the factory default setting for Custom Type x e The custom media type must be supported in the selected tray or feeder in order to print from that source Recycled Specify a paper type when the Recycled setting is selected in other menus Paper Card Stock Transparency Rough Cotton e The Recycled paper type must be supported in the selected tray or Labels feeder in order to print from that source Envelope Cotton Notes e Paper is the factory default setting Custom Names menu Use Custom Name x Specify a custom name for a paper type This name replaces the Custom Type x name in the printer menus Note This menu item appears only in touch screen printer models Understanding the printer menus 131 Universal Setup menu Use Units of Measure Identify the units of measure I
271. using 41 81 Paper Texture menu 126 paper type setting 80 paper types duplex support 120 supported by printer 120 where to load 120 Paper Weight menu 128 Parallel x menu 139 parallel port 39 parts checking status 61 104 checking from printer control panel 104 checking using the Embedded Web Server 61 104 using genuine Lexmark 172 parts and supplies status of checking on printer control panel 61 PCL Emul menu 164 PDF menu 163 port settings configuring 99 Index PostScript menu 164 preparing to set up the printer on an Ethernet network 30 print irregularities 223 print job canceling from the printer control panel 57 canceling from computer 57 97 print quality troubleshooting blank pages 227 characters have jagged edges 218 clipped pages or images 218 gray background on prints 220 horizontal voids appear on prints 232 print irregularities 223 print is too dark 224 print is too light 226 printer is printing solid black pages 229 repeating print defects appear on prints 224 shadow images appear on prints 219 skewed print 228 streaked horizontal lines appear on prints 230 streaked vertical lines 231 toner fog or background shading 234 toner rubs off 234 toner specks appear on prints 234 transparency print quality is poor 229 uneven print density 235 white streaks 233 print troubleshooting error reading flash drive 212 held jobs do not print 214 incorrect characters print 216 incorrect margins on prints 2
272. with a User PIN 6 Click Submit If you try to access a PIN protected menu from the printer control panel the printer will require you to enter the PIN Note After you enter the last digit of the PIN make sure to press OK on the printer control panel for more than three seconds Printing a menu settings page Print a menu settings page to view the current menu settings and to verify if the printer options are installed correctly From the printer control panel navigate to ANN gt Settings gt Reports gt OK gt Menu Settings Page gt OK Note If you have not changed any menu settings then the menu settings page lists all the factory default settings Settings saved from the menus replace the factory default settings as user default settings A user default setting remains in effect until you access the menu again select another value and save it Using MS510dn and MS610dn 61 Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 From the printer control panel navigate to PNI gt Settings gt Reports gt OK gt Network Setup Page gt OK Note If an optional internal print server is installed then Print Network x Setup Page appears 2 Check the first section of the network setup page and confirm that the status is Connected Ift
273. xture and weight from the tray settings to match the paper loaded in the tray Is the tray set to the type texture and weight of the paper loaded Change the paper loaded in the tray to match the paper type texture and weight specified in the tray settings Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too dark Step 4 From the printer Go to step 5 Check if the paper loaded in the tray has texture or rough finishes control panel change the texture settings in the Paper Texture menu to match the you are printing Are you printing on textured or rough paper Step 5 Go to step 6 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the print still too dark Step 6 Contact customer The problem is solved Replace the imaging unit and then resend the print job support Is the print still too dark Troubleshooting 226 Print is too light Action Step 1 a to step 2 The a is solved a Fromthe Quality menu onthe printer control panel increase the toner darkness Note 8 is the factory default setting b Resend the print job Is the print still too light Step 2 Go to step 3 Change the
274. y 42 81 lock security 66 109 M maintenance kit ordering 174 Maintenance kit low 80 xy 199 Maintenance kit nearly low 80 xy 199 Maintenance kit very low x estimated pages remain 80 xy 199 memory types installed on printer 66 109 memory card 12 installing 14 memory card connector location 74 Memory full 38 199 menu settings loading on multiple printers 59 102 menu settings page printing 60 103 menus Active NIC 132 AppleTalk 137 Index Confidential Print 143 Configure MP 126 Custom Names 130 Custom Types 130 Default Source 123 Erase Temporary Data Files 145 Finishing 159 Flash Drive 155 General Settings 147 Help 168 HTML 167 Image 168 IPv6 136 Job Accounting 161 list of 122 Miscellaneous 143 Network x 132 Network Card 134 Paper Loading 129 Paper Size Type 123 Paper Texture 126 Paper Weight 128 Parallel x 139 PCL Emul 164 PDF 163 PostScript 164 Quality 160 Reports 131 134 Security Audit Log 144 Set Date and Time 145 Setup 157 SMTP Setup menu 142 Standard Network 132 Standard USB 138 Substitute Size 126 TCP IP 135 Universal Setup 131 Utilities 162 Wireless 137 XPS 163 Miscellaneous menu 143 mobile device printing from 55 94 moving the printer 10 11 179 180 multipurpose feeder loading 46 86 N Network x menu 132 Network x software error 54 200 Network Card menu 134 network settings Embedded Web Server 58 101 network setup page printing 61 10

IBM 755X (9545) Laptop User Manual

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