IBM 7000 Series Network Card User Manual
Contents
1. BIOS the new drive cannot be used to rebuild the degraded array Booting with the drive attached will make the drive appear as a single disk JBOD to the operating system 46 www 3ware com Additional Proce dures Additional Procedures After completing the steps described in Hardware Installation and 3ware Disk Array Configuration Utility the operating system disk drivers and 3DM disk management application must be installed next The Escalade User Guide describes these procedures in detail for a variety of Window and Linux operating system ver sions under the following installation scenarios e Installing the ATA RAID Controller and operating system e Installing the ATA RAID Controller and operating system using boot diskettes e Installing the ATA RAID Controller on systems that boot from a dif ferent device i e operating system has been installed on a drive con nected to another controller e Replacing an existing ATA RAID Controller with a new version of the controller The Escalade User Guide is included on the 3ware CD ROM pack aged with the ATA RAID Controller Finish setting up your 3ware ATA RAID Controller and RAID array by performing one of the procedures listed above followed by installation of the 3DM disk management application www 3ware com 47 3ware Escalade ATA RAID Controller Installation Guide 48 www 3ware com Troubleshooting Troubleshooting Problems and Solutions2. Note For more troubleshooting tips and frequently asked questions refer to 3ware s support web page at http www 3ware com support be found on the 3ware web site at Note More troubleshooting problems and solutions can http www 3ware com NewFaq 3ware htm Hardware installation Q1 The rail on the ATA RAID controller doesn t fit in the case Use a screwdriver to remove the black end rail It aligns and secures the ATA RAID controller in the computer chassis but is not critical for operation Q2 The system doesn t begin booting no BIOS runs when the ATA RAID controller is installed but boots OK when the con troller is removed Check the cabling between the drives and the ATA RAID controller A cable plugged in upside down can prevent your system from run ning its BIOS www 3ware com 49 3ware Escalade ATA RAID Controller Installation Guide Q3 The 3ware BIOS screen never appears The ATA RAID controller is not installed properly Reinstall the hardware and reboot There may also be a problem with the mother board Please check the Motherboard Compatibility List on the 3ware website at http www 3ware com products compatibility asp to see if you motherboard has been tested by 3ware Q4 Some of the drives do not appear in the Disk Array Config uration Utility s main display Your drives are not connected properly to the ATA RAID controller Check that both the power and ATA cables are connected properly an
3. use shielded cables and connectors between all parts of the computer system 3ware Inc Model DiskSwitch 4D Tested to Comply C With FCC Standards FOR HOME OR OFFICE USE www 3ware com 51 3ware Escalade ATA RAID Controller Installation Guide Microsoft Windows Hardware Quality Lab WHQL 3ware Inc is committed to Microsoft Windows Hardware Quality Labs WHQL certification for all its products However a product s software drivers are typi cally submitted for certification at nearly the same time as their release to market Since the certification process may lag behind the release of the drivers please refer to our WEB site at www 3ware com for current certification information European Community Conformity Statement The StorSwitch Controller Card Model StorSwitch 4D is in conformity with the following Common Technical Regulations and or normative documents EN 55022 Limits and methods of measurements of radio interference characteristics of information technology equipment EN 61000 4 2 Electromagnetic compatibility EMC Part 4 Testing and measurement techniques Section 2 Electrostatic discharge immunity test EN 61000 4 3 Electromagnetic compatibility EMC Part 4 Testing and measurement techniques Section 3 Radiated Radio Fre quency Electromagnetic Field Immunity Test EN 61000 4 4 Electromagnetic compatibility EMC Part 4 Testing and measurement techniques Section 4 Electrical fast tran sient b
4. 34 Changing an existing configuration 35 Modifying a disk array 0 0 eee eee eee eee 35 Deleting a disk array 35 How to maintain or verify a disk array 36 Rebuilding a mirrored disk array 37 Rebuilding a RAID 5 disk array 39 Additional Procedures 00 000 rr ara rar rar eee 47 Troubleshooting Problems and Solutions 49 Hardware installation 49 Appendix A Compliance and Conformity Statements 51 Federal Communications Commission Radio Frequency Interfer ence Statement serso terore esate ti 51 Microsoft Windows Hardware Quality Lab WHQL 52 European Community Conformity Statement 52 Appendix B Warranty Technical Support and Service 53 Limited Warranty LL 53 EXCIUSIONS rata a LE ina 53 State Law Provisions LL 54 Obtaining Warranty Protection 54 3ware Technical Support and Services 54 Sales and ordering information 55 Feedback on this manual 000 0000 rr ra 55 List of Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 8 Port Escalade 7500 8 ATA RAID Controller Layout 14 12 Port Escalade 8500 12 Serial ATA RAID Controller with CBL P SATA Parallel to Serial ATA Conver
5. Escalade ATA RAID Controller Installation Guide Rebuilding a mirrored array with no hot spare 40 Rebuilding a mirrored disk array 39 Rebuilding RAID 5 39 Rebuilding with Hot Spare 40 44 S System requirements 10 T Technical Support 53 Tools required 10 Troubleshooting 49 U Ultra ATA 16 v Verify Array 36 W Warranty 53 WHQL 52 58 www 3ware com
6. need to delete existing arrays to free up disks first 3 Boot partition and format any new disk arrays or free disks 4 When you are finished configuring restore from backup any data saved from previous disk arrays Modifying a disk array To modify an existing array you must first delete it then recreate it with the new drives As with all disk array operations there is no way to modify an existing array without overwriting data on the drives involved Deleting a disk array To delete an array see Figure 11 first select the array by navigat ing to it and hitting Enter An asterisk in the left most column indi cates the array is selected www 3ware com 35 3ware Escalade ATA RAID Controller Installation Guide 3ware Disk Array Configuration Available Drives Disk Arrays Array Unit 0 4 drive 64K RAID 0 120 0GB Port 0 QUANTUM FIREBALLP LM30 30 0GB Port 1 QUANTUM FIREBALLP LM30 30 0GB Port 2 QUANTUM FIREBALLP LM30 30 0GB Port 3 QUANTUM FIREBALLP LM30 30 0GB Create Array Delete Array Maintain Array Rebuild Array Help Previous Next Toggle Hot Spare Select Deselect Restore Initial values Cancel Done Figure 11 Delete Disk Array Display Navigate to the Delete Array button and hit Enter to bring up the Delete Disk Array display Check that the correct drives are listed Select the OK key to confirm deleting the array or Cancel to reject it Recall that the array is not actually deleted and no data will be
7. overwritten until you have finished making all your changes and selected the F8 key How to maintain or verify a disk array The Maintain Disk Array see Figure 12 shows the current disk array configuration that you have selected The array s Write Cache State can be changed Refer to Select write cache proper ties paragraph in the Creating a disk array section Verify Array can be specified as no or yes The default is no Yes launches a fore ground process that checks the data integrity of a fault tolerant 36 www 3ware com 3ware Disk Array Configuration Utility array If the verify array process determines that the mirrored drives are not identical or the parity is not correct the array is degraded and the rebuild process is launched Maintain Disk Array The array listed below can have its write cache state changed Verify checks the data integrity of a fault tolerant array Array Unit 2 2 drive Mirror 30 0GB Port 2 QUANTUM FIREBALLP LM30 30 0GB Port 3 QUANTUM FIREBALLP LM30 30 0GB Array s Write Cache State Verify Array Help Previous Next Change Value Cancel Figure 12 Maintain Disk Array Display Note Fault tolerant arrays can not be verified until E after they are initialized For RAID 1 and 10 arrays the initial verify must first be done in 3DM otherwise the initialization will not be done Rebuilding a mirrored disk array Escalade ATA RAID Controllers allow you to create fault tolerant dis
8. the two halves of the mirror are redundant again For a RAID 5 configuration if there is a problem the firmware starts the background verification that checks that the parity matches the data Cancelling and restarting a rebuild with a new drive Currently a rebuild cannot be cancelled using the 3DM software but a rebuild can be aborted by physically removing the disk used to replace the degraded drive Abort a rebuild by following the appli cable procedure below If your system has hot swap carriers 1 Remove the disk while the system is powered The rebuild will be immediately aborted 2 Go to the Configure screen and click the box in front of the disk drive that was removed Click on Remove Drive 3 Add another drive and click on the box in front of this port Click on Add Drive The drive is called RAID Disk 4 Click the boxes in front of the RAID Disk and the degraded array Select Rebuild The rebuild starts with the new disk drive If your system does not have hot swap carriers 1 Power down the system and remove the disk drive that caused the array to become degraded Add a different disk drive to rebuild the array Press Alt F3 at Boot time to enter 3ware BIOS Select the degraded array and the newly added drive Select Rebuild Ul PU N www 3ware com 45 3ware Escalade ATA RAID Controller Installation Guide 6 Press F8 to start a rebuild with this drive Note If the rebuild is not started in the 3ware
9. DISASSEMBLY REPAIR OR MODIFICATION 3WARE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OTHER LOSS DAMAGE OR EXPENSE DIRECTLY OR INDIRECTLY ARISING FROM THE CUSTOMER S MISUSE OF OR INABILITY TO USE THE PRODUCT EITHER SEPARATELY OR IN COMBINATION WITH OTHER EQUIPMENT REGARDLESS OF WHETHER 3WARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 3WARE IS NOT LIABLE FOR and DOES NOT COVER UNDERWARRANTY ANY COSTS ASSOCIATED WITH SERVICING AND OR THE INSTALLA TION OF 3WARE PRODUCTS THIS WARRANTY SETS FOR THE ENTIRE LIABILITY AND OBLIGATIONS OF 3WARE WITH RESPECT TO BREACH OF WARRANTY and THE WARRANTIES SET FORTH OR LIMITED HEREIN www 3ware com 53 3ware Escalade ATA RAID Controller Installation Guide ARE THE SOLEWARRANTIES AND ARE IN LIEU OF ALL OTHERWAR RANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OR FIT NESS FOR PARTICULAR PURPOSE AND MERCHANTABILITY State Law Provisions This warranty gives you specific legal rights and you may have other rights which vary from state to state Some states do not allow the exclusion of incidental or consequential damages or allow limitation of implied warranties or their duration so that the above exclusions or limitations may not apply Obtaining Warranty Protection To obtain warranty service during the warranty period call 3ware toll free at 877 883 9273 or 408 523 1111 direct as soon as you have identified a probl
10. M Not in Use Port 3 IBM DTLA 387815 512 M Create Array Delete Array Maintain Array Rebuild Array Help Previous Next Toggle Hot Spare Select Deselect Restore Initial values Cancel Done Figure 15 Degraded RAID 5 Array Drive When Not in Use As in the case of RAID 1 and 10 arrays RAID 5 arrays allow you to read and write data from a degraded disk array but the array will not be fault tolerant until it is rebuilt using the Rebuild feature Refer to the 3ware Disk Array Configuration Utility or 3DM Disk Management Utility chapters for more information Rebuilding a mirrored or RAID 5 array with no hot spare 1 Reboot the system and enter the Disk Array Configuration Utility 40 www 3ware com 3ware Disk Array Configuration Utility 2 If your mirrored or RAID 5 array has a Not in Use member drive the drive may still be usable Try rebuilding with the Not in Use drive intact Simply select the array and then the Rebuild button 3 Confirm that you selected the correct array by hitting OK in the Rebuild confirmation display 4 Select F8 to exit the Disk Array Configuration Utility The array will begin rebuilding after completion of the operating sys tem load 5 If the rebuild fails and you have no Available Drives you must power down the system and replace the failed or Not In Use drive Power on the system and enter the Disk Array Configu ration Utility 6 Select an available drive to replace the faulted drive in t
11. M30 30 0GB Port 2 QUANTUM FIREBALLP LM30 30 0GB Port 3 QUANTUM FIREBALLP LM30 30 0GB Create Array Delete Array Maintain Array Rebuild Array Help Previous Next Toggle Hot Spare Select Deselect Restore Initial Values Cancel Done Figure 14 Degraded RAID 10 Array Drive When Not in Use Note A RAID 10 array can be configured with either four six eight ten or twelve drives In a 4 drive config uration up to two drives can be rebuilt In a 6 drive con figuration up to three drives can be rebuilt In an 8 drive configuration up to four drives can be rebuilt In a 12 drive configuration up to six drives can be rebuilt Rebuilding a RAID 5 disk array Escalade ATA RAID Controllers allow you to create fault tolerant RAID 5 disk arrays These disk arrays achieve fault tolerance by using a simple exclusive OR function to generate the parity data www 3ware com 39 3ware Escalade ATA RAID Controller Installation Guide that is distributed on all drives If one of the drives is removed unplugged or fails on read or write requests the array is marked as DEGRADED and the drive is marked as Not In Use or is not dis played if no longer available see Figure 15 When running in Degraded mode the missing data is reconstructed from all non degraded drives 3ware Disk Array Configuration Available Drives Port 0 QUANTUM FIREBALLP KX27 3 512 M Disk Arrays Port 1 IBM DTLA 387815 512 M Port 2 IBM DTLA 387815 512
12. Z 3ware Escalade ATA RAID Controller Supports the 7000 and 8000 series PN 720 0038 04 Revision A April 29 2003 Installation Guide Copyright 2003 3ware Inc All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form by any means electronic mechanical photocopying recording or otherwise without the proper written consent of 3ware Inc 455 West Maude Ave Sunnyvale CA 94085 Trademarks 3ware the 3ware logo Palisade Escalade StorSwitch TwinStor R5 Fusion and 3DM are all registered trademarks of 3ware Inc All other trademarks herein are property of their respective owners Disclaimer 3ware Inc assumes no responsibility for errors or omissions in this docu ment nor does 3ware Inc make any commitment to update the informa tion contained herein Contents Before You Begin cere nino 7 Feature Sae 2202 il re NOS ans ASSI alli aa 7 Escalade 7000 Parallel ATA Family includes 7000 2 7500 4 7500 4LP 7500 8 7500 12 LL 7 Escalade 8000 Serial ATA Family includes 8500 4 8500 8 8900 12 irta 8 Package Contents L LL 9 Escalade 7000 series Parallel ATA RAID Controller 9 Escalade 8000 series Serial ATA RAID Controller 9 CBL P SATA Parallel to Serial Drive Converter Kit 10 Tools Reguited niro ala Ria 10 System Requirements 00 0 0 ee eee eee eee 10 Persona
13. aintain Array Alt R for Rebuild Array Available Drives Port QUANTUM FIREBALLP LM30 Port 1 QUANTUM FIREBALLP LM30 Port 2 Maxtor 98196H8 Port 3 Maxtor 98196H8 Enter Alt F1 F8 F6 Create Array Delete Array Rebuild Array te s Esc Figure 7 Selecting Drives for a Mirrored Array www 3ware com 29 3ware Escalade ATA RAID Controller Installation Guide Determining your configuration capacity of the smallest drive in the array The total array capacity is defined as follows RAID 0 the number of drives X the capacity of the smallest drive RAID 1 the capacity of the smallest drive RAID 5 the number of drives 1 X capacity of the smallest drive RAID10 the number of drives 2 X capacity of smallest drive Hint The capacity of each drive is limited to the Navigate to the Create Array button after selecting all the drives for the array Hit Enter to bring up the Create Disk Array display see Figure 8 and Figure 9 for examples Check that the proper drives are listed Create Disk Array Note Creating an array will overwrite existing data on its drives Create a disk array from these drives Port 0 QUANTUM FIREBALLP LM30 Port 1 QUANTUM FIREBALLP LM30 Select RAID Configuration Stripe RAID 0 Array s Write Cache State Stripe Size Help Previous Next Change Value Cancel Figure 8 Create Disk Array Display RAID 0 Example 30 www 3ware com 3ware Disk Array Conf
14. ate the connec tors without bending any pins 3 Install the other connectors in the same manner Note The connectors on the end of the controller are E susceptible to damage from excessive bending 1 Ifthe computer is running shut it down Turn off power to the computer and disconnect the power cord from the outlet 2 Open the computer case according to the manufacturers instru tions 3 Find the PCI slot you want to use for the seria ATA RAID Con troller Hint Cable routing may be easier if you install the Q ATA RAID Controller next to an open slot 4 Remove the metal filler bracket for the slot Save this screw it will be used to secure the serial ATA RAID Controller after you have seated it in the slot in any PCI slot not all slots give equal performance due to the architecture of the PCI bus In our laboratories we have noticed that the slots closest to the Accelerated Graphics Port AGP or in the 64 bit PCI slot typically give the best performance Our card should fit in both 32 bit and 64 bit PCI slots with 5V as well as with 3 3V Hint While the ATA RAID Controller runs properly 5 Line up the ATA RAID Controller so that all pins make proper contact with the PCI slot pins when pushed into place The www 3ware com 19 3ware Escalade ATA RAID Controller Installation Guide Escalade ATA RAID Controller is keyed to ensure proper instal lation into a full sized PCI slot Ensure that the contacts will mate wit
15. ation Available Drives Port 0 QUANTUM FIREBALLP KX27 3 Disk Arrays Array Unit 1 3 drive 64K RAID 5 Ae Init RAIDS Array Unit Percentage done Create Array Delete Array Maintain Array Rebuild Array Help Previous Next Toggle Hot Spare Select Deselect Restore Initial Values Cancel Done Figure 10 BIOS Initialization Screen for RAID 5 Select striping size For a RAID 0 or RAID 10 configuration select the striping size Sizes of 64K 128K 256K 512K or IM are selected using the Stripe Size box shown in Figure 8 RAID 5 only allows a 64K stripe size RAID 1 does not allow the user to select the striping size Select write cache properties The Escalade ATA RAID Controller gives you a choice of disabling the write cache for your disk arrays Write cache is used to store data locally on the drive before it is written to the disk allowing the computer to continue with its next task Enabling the write cache 32 www 3ware com 3ware Disk Array Configuration Utility results in the most efficient access times for your computer system There may be instances when you always want the computer to wait for the drive to write all the data to disk before going on to its next task For this case you must disable the write cache To disable the write cache select disable from the array s Write Cache State selection The default for Write Cache State is enable Confirm array configuration Select the OK button to
16. confirm creating the array or Cancel to reject it The array is not actually created and no data will be over written until you have finished making all your changes and select the F8 key or logical unit If you attempt to create an array over 2 TB the BIOS will display the following message The amount of disk space available exceeds the maxi mum allowable capacity The array capacity will be lim ited to 2 TB E Note The current limitation is 2 TB for any physical For RAID 5 Arrays Because of the Read Modify Write operations zeros are first writ ten to all drives in the array before the array is functional The screen shown in Figure 10 appears after selecting OK to confirm array creation If desired the write zeros operation can be aborted by rebooting the system Once booted to the operating system the array goes into initialization mode after a delay of up to ten minutes The advan tage of doing this is that the RAID 5 can be used immediately although it will not be fault tolerant until the initialization is com plete The disadvantage of doing this is that it will take longer for www 3ware com 33 3ware Escalade ATA RAID Controller Installation Guide the array to be fully redundant as it takes longer to initialize an array than it takes to write zeros to the array Caution When running in initializing mode the array AN is not redundant You cannot remove any drive For RAID 1 or 10 Arrays RAID 1 and 10 a
17. d that the drives are all properly jumpered To operate properly the ATA RAID controller requires that drives be set as Single if available on your drive or Master 50 www 3ware com Appendix Appendix A Compliance and Conformity Statements Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installa tion This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interfer ence will not occur in a particular installation If this equipment does cause harm ful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the inter ference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help To maintain compliance with FCC radio frequency emission limits
18. em with your Escalade ATA RAID Controller unit You will be issued a return material authorization RMA number 3ware will send a replacement within two business days after receipt of the defective unit Advanced replacement is available with a credit card number with authorization in the amount equaling the then current list price of the Escalade ATA RAID Control ler including shipping costs As soon as practicable thereafter 3ware will ship the advanced replacement to you at the address of your choosing Upon receipt of the advanced replacement we ask that you immediately ship the defective Escalade ATA RAID Controller to 3ware at 455 West Maude Avenue Sunnyvale CA 94085 If 3ware receives the defective Escalade ATA RAID Controller from you within thirty 30 days of the date of shipment of the advanced replacement 3ware will destroy your credit card authorization and you will not be charged for the advanced replacement Please use the original packing material contents of the box when exchanging or returning a product 3ware Technical Support and Services Product information Frequently Asked Questions software upgrades driver files and other support are available through the 3ware World Wide Web site at http www 3ware com 3ware s software library is accessible at http www 3ware com support download asp Web based software downloads feature upgrading multiple switches simulta neously 54 www 3ware com Appendix For
19. h both grooves in the slot Press down gently on the edge of the ATA RAID Controller directly above the slot until it is fully seated Check that the ATA RAID Controller s metal bracket covers the hole in the case and secure the bracket with the screw that was used to secure the filler bracket in step 4 Connect the drives to the interface cables Using native serial ATA drives 1 If your drives are not already installed in the computer chassis install them now Be sure that the drives are connected to the power supply For each drive select the end of an interface cable not connected to the ATA RAID Controller and plug it into the drive or drive carrier One edge of each interface cable connector is keyed to ensure proper installation Using parallel ATA 133 or ATA 100 drives with converter kit CBL P SATA 1 20 E Note Ultra ATA 66 and UltraATA 33 drives are not supported Before connecting your drives check each drive s jumper set ting The range of settings vary by manufacturer as do the method for adjusting them Refer to information provided with your drives for the method required to set them To operate prop erly the Escalade ATA RAID Controller requires that drives be set as Single if available on your drive or Master www 3ware com Hardware Installation Install two jumpers on the converter if not already installed See Figure 3 for location to set jumper settings Connect a Power Converter Adapte
20. he array by navigating the cursor over the available drive and hitting Enter see Figure 16 An asterisk in the left most column indi cates the drive is selected 7 Navigate to the degraded array and press Enter to select it www 3ware com 41 3ware Escalade ATA RAID Controller Installation Guide 3ware Disk Array Configuration Available Drives Port 2 QUANTUM FIREBALLP LM30 Port 3 QUANTUM FIREBALLP LM30 Disk Arrays Array Unit 1 2 drive Mirror 30 0GB DEGRADED Port 1 QUANTUM FIREBALLP LM30 30 0GB Create Array Delete Array Maintain Array Rebuild Array Help Previous Next Toggle Hot Spare Select Deselect Restore Initial Values Cancel Done Figure 16 Select Available Drive to Replace Faulted Drive RAID 1 Example 8 Navigate to the Rebuild Array button and press Enter see Figure 17 A status screen will be displayed with your requested array and member drives 9 Select OK to continue 42 www 3ware com 3ware Disk Array Configuration Utility 3ware Disk Array Configuration Available Drives Port 2 QUANTUM FIREBALLP LM30 Disk Arrays Array Unit 1 2 drive Mirror 30 0GB REBUILDING after F8 Port 1 QUANTUM FIREBALLP LM30 30 0GB Port 3 QUANTUM FIREBALLP LM30 30 0GB Create Array Delete Array Maintain Array Rebuild Array Help Previous Next Toggle Hot Spare Select Deselect Restore Initial Values Cancel Done Figure 17 Rebuild Array Status Display RAID 1 Example www 3ware com 43 3wa
21. ics Port AGP or in the 64 bit PCI slot typically give the best performance Our card should fit in both 32 bit and 64 bit PCI slots with 5V as well as with 3 3V Line the ATA RAID Controller up so that all pins make proper contact with the PCI slot pins when pushed into place The black end rail opposite the metal bracket may be removed if needed to fit the ATA RAID Controller inside the chassis The short 4 port or 8 port Escalade ATA RAID Controller is keyed to ensure proper installation in a full sized PCI slot Ensure that the contacts will mate with both grooves in the slot Press down gently on the edge of theATA RAID Controller directly above the slot until it is fully seated Check that the ATA RAID Controller s metal bracket covers the hole in the case and secure the bracket with the screw that was used to secure the filler bracket in step 4 Connect the drives to the interface cables 1 Be sure to use the supplied cables With the higher speeds of UltraATA 133 UltraATA 100 and UltraATA 66 using quality cables is important Before connecting your drives check your drives jumper set ting The range of settings provided vary by manufacturer as do the method for adjusting them Refer to information provided with your drives for the method required to set them To operate properly the Escalade ATA RAID Controller requires that drives be set as Single if available on your drive or Master If your drives are not already
22. iguration Utility Create Disk Array Note Creating an array will overwrite existing data on its drives Create a disk array from these drives Port 1 IBM DTLA 387815 Port 2 IBM DTLA 387815 Port 3 IBM DTLA 387815 Select RAID Configuration Array s Write Cache State Stripe Size fe fesa Help Previous Next Change Value Cancel Figure 9 Create Disk Array Display RAID 5 Example Select RAID configuration The Escalade ATA RAID Controller gives you a choice of four RAID configurations Select one Stripe RAID 0 maximizes performance and capacity through a process called striping High performance arrays write portions of a single file across multiple drives There is no fault tolerance Mirror RAID 1 duplicates or mirrors the data on both drives No data will be lost if one of the drives fails RAID 10 combines mirroring and striping providing both fault tolerance and high performance RAID 10 arrays require a minimum of four drives Configurations consist of 4 6 8 10 or 12 drives RAID 5 combines parity data and striping providing fault toler ance high capacity and high storage efficiency The parity data is distributed across all drives rather than being concentrated on www 3ware com 31 3ware Escalade ATA RAID Controller Installation Guide a single disk RAID 5 arrays require a minimum of three drives Configurations consist of at least 3 drives and up to 12 drives 3ware Disk Array Configur
23. installed in the computer chassis do so now Be sure that the drives are connected to the power supply www 3ware com Hardware Installation 4 For each drive select the black end of an interface cable not con nected to the ATA RAID Controller and plug it into the drive or drive carrier The cable s colored edge denotes Pin 1 and should be adjacent to the 4 pin power plug and close the case E Note Continue to page 22 Check your installation www 3ware com 17 3ware Escalade ATA RAID Controller Installation Guide Installing a Serial ATA RAID Controller JP2 LED drive status connector Note Pin 1 and 4 are 3 3V and pin 2 and 3 are ground Ports not shown Plug cable to either pins 1 and 2 1 3 5 and 7 located on the orpins 3 and 4 under side of ports 0 through 6 9 and 11 located on the under side of ports 8 and 10 Ports 8 and 9 Ports 6 and 7 Ports 10 and 11 4 and 5 Serial ATA Serial Number on plate Jumper Settings Power Converter Adapter Connector Figure 2 12 Port Escalade 8500 12 Serial ATA RAID Controller with CBL P SATA Parallel to Serial ATA Converter Connect the interface cables to the Escalade Serial ATA RAID Controller 1 Connectthe interface cables supplied with the product to the ATA RAID Controller See Figure 2 18 www 3ware com Hardware Installation 2 Oneedgeof each interface cable connector is keyed to ensure proper orientation and installation Carefully m
24. ion Guide Determining your configuration data onto its member disks and overwrites all the files on those disks Be sure to back up data that requires retention i Caution Configuring a disk array writes format type e All supported RAID levels 0 1 5 10 can be created based on the number of drives that the ATA RAID Controller supports e Multiple arrays of supported RAID levels can be implemented on a single controller based on the number of drives that the ATA RAID Controller supports The 3ware Disk Array Configuration main display shows the cur rent disk drive configuration e Available Drives reports independent drives JBOD not associ ated with an array and hot spares e Disk Arrays lists any existing arrays along with their member disks 26 www 3ware com 3ware Disk Array Configuration Utility Disk Arrays Array Unit 0 4 drive 64K RAID 10 1 0 GB Port 0 QUANTUM FIREBALLP LM30 512 Port QUANTUM FIREBALLP LM30 512 Port Maxtor 98196H8 512 Port Maxtor 98196H8 512 Alt F1 F6 Enter F8 Create Array Delete Array Rebuild Array te s Esc Figure 5 Disk Array Configuration Main Display RAID 1 Example Throughout the utility see Figur e5 use the Up and Down arrow keys to navigate Enter to select the disks or buttons and F1 for context sensitive help Toggle Hot Spare verbiage is black when the cursor is over a drive that can be specified as a hot spare and gray when hot spare cannot be specified If y
25. k arrays by selecting a mirrored RAID 1 or RAID 10 array These disk arrays store identical data on two or more drives to pro tect against drive failure If one or more of the drives of a mirrored www 3ware com 37 3ware Escalade ATA RAID Controller Installation Guide array is removed unplugged or fails on read or write requests the array is marked as DEGRADED and the drive is marked as Not In Use or is not displayed if no longer available see Figure 13 and Figure 14 You can still read and write data from a degraded disk array but the array will not be fault tolerant until it is rebuilt using the Rebuild feature described in the 3ware Disk Array Configuration Utility or 3DM Disk Management Utility chapters 3ware Disk Array Configuration Available Drives Port 2 QUANTUM FIREBALLP LM30 Port 3 QUANTUM FIREBALLP LM30 Disk Arrays Array Unit 0 2 drive Mirror 30 0GB DEGRADED Port 0 QUANTUM FIREBALLP LM30 30 0GB Not in Use Port 1 QUANTUM FIREBALLP LM30 30 0GB Create Array Delete Array Maintain Array Rebuild Array Help Previous Next Toggle Hot Spare Select Deselect Restore Initial values Cancel Done Figure 13 Degraded RAID 1 Array Drive When Not in Use 38 www 3ware com 3ware Disk Array Configuration Utility 3ware Disk Array Configuration Available Drives Disk Arrays Array Unit 0 4 drive 64K RAID 10 60 0GB DEGRADED Port 0 QUANTUM FIREBALLP LM30 30 0GB Not in Use Port 1 QUANTUM FIREBALLP L
26. li Safety i iii eee Si ied eh eet 11 Protecting Equipment and Data 2 00005 11 ESD Precautions LL 11 Mechanical Concerns LL 12 Hardware Installation rr rr rr rr ra 13 To remove an existing Escalade ATA RAID Controller 13 Installing a Parallel ATA RAID Controller 14 Connect the interface cables to the Escalade ATA RAID Con moller 5 25 ted no Sse d doe Pie ee eni 14 Install the Escalade ATA RAID Controller in the computer 15 Connect the drives to the interface cables 16 Installing a Serial ATA RAID Controller 18 Connect the interface cables to the Escalade Serial ATA RAID Controller Sct ve cers Sak et is ees ae ee 18 Connect the drives to the interface cables 20 Check your installation and close the case 22 Check motherboard boot sequence 22 3ware Disk Array Configuration Utility 23 Hot spare and hot swap 0 0 0 cee eee eee 23 BIOS Screen owe son viser ee eee eines eed 23 3DM Configure Page 24 Invoking the 3ware BIOS tool 0 24 Exiting the 3ware BIOS tool L 000004 25 3ware Escalade ATA RAID Controller Installation Guide Determining your configuration 05 26 Displaying advance details 28 Creating a disk array LL 28 Determining your configuration LL 30 Specifying a Hot Spare
27. ly does not support UltraDMA 66 or UltraDMA 33 standards but may be of any capacity or phys ical form factor Length of unshielded interface cables may not 10 www 3ware com Before you Begin exceed 36 91 4 cm for parallel ATA controllers and 1M 39 for serial ATA controllers Personal Safety Warning High voltages may be found inside computer AN equipment Before installing any of the hardware in this package or removing the protective covers of any com puter equipment turn off power switches and disconnect power cords Do not reconnect the power cords until you have replaced the covers Protecting Equipment and Data Back up your data Creating or deleting disk arrays AN destroys existing files on the member drives If your drives contain valuable data back them up and save data elsewhere before changing your array configuration ESD Precautions Standard electrostatic discharge ESD precautions must be fol lowed to avoid damaging computer components and accessories when installing or removing the EscaladeATA RAID Controller e When the case of your computer is open and its internal parts are exposed don t touch any internal part unnecessarily e Always wear a grounded strap or work on an ESD protective mat e Don t remove the ATA RAID Controller from its protective bag until you are properly grounded www 3ware com 11 3ware Escalade ATA RAID Controller Installation Guide Handle the ATA RAID C
28. mand Line Interface BIOS PC99 PnP BBS Compliant Windows Support W98SE WME WinNT4 with SP6 Win2k with SP2 and WinXP Linux Support Redhat SuSE Drivers available in Open Source Performance Twinstor Command Queuing Elevator Seeking RSFusion Field Upgrades Field Upgradeable Firmware BIOS 3DM and Drivers Data Integrity ATA Command Readback SMART Monitor ing Dynamic Sector Repair Rebuild Pacing Rebuild Schedul ing Background Media Scan Hot Swap Hot Spare Hardware Health Monitoring Background Verify www 3ware com Before you Begin either serial or parallel drives If using the controller with parallel drives the CBL P SATA Parallel to Serial Driver Converter must be used in conjunction The advantage of using the Escalade Serial ATA Controller with parallel drives is the simpler longer cable and increased airflow Note The Escalade Serial ATA controller can be used with Package Contents If your package is missing any of the items listed below contact 3ware before proceeding with installation disk drives and disk mounting brackets are not included Escalade 7000 series Parallel ATA RAID Controller e Escalade Parallel ATA RAID Controller in an ESD protective bag e ATA interface cables one per port e 3ware installation media with the following 3DM Drivers and Escalade User Guide pdf format e 3ware Release Notes e 3ware Installation Guide Escalade 8000 series Serial ATA RAID C
29. new spare follow the same steps except you will not be required to remove a drive Invoking the 3ware BIOS tool Power up or reboot your system Before the boot phase wait until you see a screen similar to Figure 4 24 www 3ware com 3ware Disk Array Configuration Utility Zuare Storage Controller Escalade 7818 BIOS BE VK 1 08 00 026 Firmware FE R 1 05 00 014 Array Unit 64K RAID 18 Port QUANTUM FIREBALLP LM3 Port 1 QUANTUM FIREBALLP LM3A Port 2 Maxtor 98196H8 Port 3 QUANTUM FIREBALLP LM36 Following drives will not be exported to 0S z QUANTUM FIREBALL EX3 2A 3 2 GB Hot Spare 1C35L42 AU ER 7 8 512 M Hot Spare oom Press lt Alt 3 gt to access 3ware Configuration Screen wow Figure 4 3ware BIOS Tool Press Alt 3 immediately to bring up the 3ware Disk Array Config uration display Note If drives are attached and you do not want to install the 3ware BIOS press Alt b to bypass the BIOS installation This is useful when booting temporarily from another device Exiting the 3ware BIOS tool To save your configuration modifications hit the F8 key After you have hit the F8 key to commit your changes a list of affected drives will be displayed and you will be asked to confirm your configura tion The booting process will resume To exit the 3ware Disk Array Configuration Utility without saving your changes hit Esc www 3ware com 25 3ware Escalade ATA RAID Controller Installat
30. ontroller e Escalade Serial ATA RAID Controller in an ESD protective bag e Serial ATA interface cables one per port e 3ware installation media with the following 3DM Drivers and Escalade User Guide pdf format e 3ware Release Notes e 3ware Installation Guide www 3ware com 9 3ware Escalade ATA RAID Controller Installation Guide CBL P SATA Parallel to Serial Drive Converter Kit e Escalade CBL P SATA one per port e Power Converter Adapter one per port e Jumper s for converter if not already installed e 3ware Installation Guide Tools Required e An ESD grounding strap or mat e Standard hand tools to open your system s case and install the Escalade ATA RAID Controller into an available PCI expansion slot System Requirements The Escalade ATA RAID Controller requires a workstation class or server class CPU whose bus complies with PCI 2 2 standards and a PCI slot that meets the Plug and Play and PC99 specifica tions The ATA RAID Controller may be connected to up to two four eight or twelve IDE ATA drives by the supplied interface cables card be installed in the 64 bit PCI slot whenever possible for the best performance The controllers fit in both 32 bit and 64 bit PCI slots with 5V as well as 3 3V The 12 port 7000 board requires one full size PCI slot Note It is recommended that the Escalade 7000 or 8000 Drives must meet UltraATA 133 UltraATA 100 UltraATA 66 or UltraATA 33 standards 8000 fami
31. ontroller by its edges or by the black rail and metal bracket at its two ends Don t touch any pin contact lead or component on theATA RAID Controller Mechanical Concerns Be careful when installing the EscaladeATA RAID Controller into your system Excessive force can damage the board the cables your drives or your system 12 Be sure the board is aligned with its slot on the motherboard before installing Do not flex the board excessively Interface cable connectors must be mated carefully without bending any pins The connectors provided are keyed to prevent you from inserting them upside down Interface cables are fragile and must not be crimped or pinched Ensure that they do not impede the flow of cooling air from fans or heat sinks in the system case www 3ware com Hardware Installation Hardware Installation Warning Before proceeding with hardware installa tion read the Before You Begin section that completely describes personal and system precautions Failing to do so may result in personal injury or damage to your com puter or the Escalade ATA RAID Controller To remove an existing Escalade ATA RAID Controller 1 If the computer is running shut it down Turn off power to the computer and disconnect the power cord from the outlet Open the computer case according to the manufacturer s instruc tions Disconnect the disks from the existing Escalade ATA RAID Controller installed in your system If
32. ou ve made mistakes and want to start over pressing F6 will return your starting values Pressing Escape will exit the configuration utility as well as aban don your changes Pressing F8 will save your changes and exit the utility www 3ware com 27 3ware Escalade ATA RAID Controller Installation Guide Displaying advance details Selecting Shift F5 will show the software versions BIOS Firm ware monitor and slot of the 3ware card see Fig u re6 Press Escape to return to the main 3ware Disk Array Configuration screen BaseID DCOO ME X 1 01 00 034 Model BIOS Version BE X 1 08 26 Bus Dev Fun 00 0B 0 Slott 3 FW Version FE X 1 05 00 014 Monitor Version Figure 6 Disk Array Advance Details Screen Creating a disk array To create an array first select the drives to be included by navigat ing the cursor over each drive and pressing Enter see Figure 7 An asterisk in the left most column indicates the drive is selected You may include from two to twelve drives in the array by selecting drives from the Available Drives section To include drives that are part of an existing disk array you must first delete the array 28 www 3ware com 3ware Disk Array Configuration Utility Note Accelerate keys Anywhere in the BIOS config E uration screen if a user hits the corresponding accelerate keys it immediately highlights the appropriate button Alt C for Create Array Alt D for Delete Array Alt M for M
33. r to each converter See Figure 3 for connector locations When you have completed steps 2 and 3 for each converter install a Converter onto the back of each parallel ATA drive Make sure that each converter is properly aligned and securely pushed in The converter board s power connector must be adja cent to the drive s power connector See Figure 3 Note The Serial ATA Converter has sharp points Please use caution when pushing the converter onto the back of the drive Connect the Power Adapter to the power receptacle on the drive If your drives are not already installed in the computer chassis install them now Be sure that the drives are connected to the power supply Connect each power adapter to the power supply For each drive select the end of an interface cable not connected to the ATA RAID Controller and plug it into the Converter www 3ware com 21 3ware Escalade ATA RAID Controller Installation Guide oi CBL P SATA Parallel to Serial Converter Figure 3 Parallel ATA Drive with Serial ATA Converter Installed Check your installation and close the case 1 After all of the drives are connected to the ATA RAID Controller and it is installed in its slot verify that the cables do not interfere with the operation of any other components in the case or block the flow of cooling air 2 Close the case and reconnect the power cables Check motherboard boot sequence Using your computer s Setup utilit
34. re Escalade ATA RAID Controller Installation Guide 10 Press F8 to rebuild The rebuild confirmation screen will be dis played see Figure 18 3ware Disk Array Configuration Creating or destroying arrays will destroy all existing data on their member disk drives Using a drive for a rebuild will overwrite data on that drive Port 3 QUANTUM FIREBALLP LM30 Update configuration and exit Y N Restore Initial Values Cancel Done Figure 18 Rebuild Confirmation Display 11 Enter Y to update configurations and exit Auto rebuild of a mirrored or RAID 5 array If a hot spare is specified and the mirrored or RAID 5 array degrades an event notification is generated and the hot spare dynamically replaces the failed drive in the array without user inter vention Rebuild will automatically be launched as a background process and an event notification will notify the user when the rebuild process is complete 44 www 3ware com 3ware Disk Array Configuration Utility Auto rebuild on power failure During driver startup 3ware s auto rebuild feature sets a flag indi cating that the driver loaded Upon an orderly shutdown the flag is rewritten indicating a clean shutdown During the next system power cycle the firmware queries the flag For a RAID 1 or 10 con figuration if there was a problem the firmware degrades the sec ondary drive in the array and starts the background rebuild of the mirrored drive When the rebuild is complete
35. rrays are not profiled when created or initialized after booting into the OS When the firmware receives the first ver ify request given that the array was never initialized the initializa tion will then begin Any subsequent verify operations will then perform the verification of the array check data consistency An AEN will inform the user that the first verify is actually an initial ization Specifying a Hot Spare The Escalade ATA RAID Controller gives you the option to specify a hot spare from one of your Available Drives If a hot spare is specified and the array degrades an event notification will be gen erated The hot spare will dynamically replace the failed drive in an array without user intervention Select a hot spare by navigating to an Available Drive The Toggle Hot Spare verbiage at the bottom of the screen will be black if the drive can be used as a hot spare Enter s to select the hot spare or to disable the hot spare if it is already enabled 34 www 3ware com 3ware Disk Array Configuration Utility storage capacity than the RAID 1 RAID 5 or RAID 10 Note Hot spare drives need to have the same or larger drives Changing an existing configuration 1 Back up any disk arrays that contain data that you want to retain before the configuration change 2 Create new disk arrays following the instructions in the Deter mining your configuration Creating a disk array and Delet ing a disk array sections You may
36. specific answers to questions or to give feedback about the product visit our Web site at http www 3ware com support and use our convenient e mail form 3ware also offers toll free 877 883 9273 and 408 523 1111 direct phone sup port during normal business hours Sales and ordering information For sales information send an electronic mail message to sales 3ware com Feedback on this manual Your feedback is welcome If anything in the guide seems unclear please let us know by sending e mail to support 3ware com www 3ware com 55 3ware Escalade ATA RAID Controller Installation Guide 56 www 3ware com Index A Accelerated Graphics Port AGP 16 19 Array Configuration Utility 23 Array Creation 28 ATA cables 50 ATA 100 15 16 ATA 133 15 16 ATA 66 14 15 17 19 20 21 Auto rebuild 44 45 Auto rebuild of a mirrored array 44 B BIOS 25 49 BIOS tool 24 c Cancelling rebuild 45 Compliance and Conformity 51 D Deleting a disk array 35 Determining your configuration 26 Disk Array Configuration Utility 50 Disk Arrays 26 Drive types 10 www 3ware com E European Community Conformity 52 F FCC 51 H Hardware Installation 13 hot spare 23 34 M Maintaining a disk array 36 Modifying a disk array 35 motherboard boot sequence 22 P PCI 16 19 Personal safety 11 R RAID 31 RAID 0 31 RAID 1 31 37 RAID 10 31 RAID 5 31 39 Rebuild Array 42 Rebuilding 45 57 www 3ware com 3ware
37. t as you are creating your array you are setting aside drive s as Hot Spares This is done by using the S key on the selected drive Leav ing a drive undesignated results in it becoming a JBOD drive JBOD drives become available to the operating system as distinct www 3ware com 23 3ware Escalade ATA RAID Controller Installation Guide volumes and consequently they cannot be designated as spares at a later time If a spare is designated in the BIOS screen the designa tion and configuration is in effect from this point on The spare drive will be displayed as a Hot Spare in the 3DM configuration page 3DM Configure Page In order to designate an available drive as a spare from the 3DM configure page you must ensure that the drive is not a JBOD drive or part of an existing array To designate a drive as a Hot Spare from this page you must use one of the two following methods Replacing a Defective Drive with a Spare Replace the drive at the operating system level while the system is powered This should only be done with an approved and recog nized hot swap drive carrier If you do not use an approved and rec ognized hot swap drive carrier connecting interface cables and power cables can will crash the system from bus or power supply issues Select the checkbox next to the drive to be removed and click Remove Drive Select the same checkbox and then click Add Spare Adding a Spare Drive to an Available Port To add a
38. ter 18 Parallel ATA Drive with Serial ATA Converter In stalled 22 3ware BIOS Tool 25 Disk Array Configuration Main Display RAID 1 Ex ample 27 Disk Array Advance Details Screen 28 Selecting Drives for a Mirrored Array 29 Create Disk Array Display RAID 0 Example 30 Create Disk Array Display RAID 5 Example 31 BIOS Initialization Screen for RAID 5 32 Delete Disk Array Display 36 Maintain Disk Array Display 37 Degraded RAID 1 Array Drive When Not in Use 38 Degraded RAID 10 Array Drive When Not in Use 39 Degraded RAID 5 Array Drive When Not in Use 40 Select Available Drive to Replace Faulted Drive RAID 1 Example 42 Rebuild Array Status Display RAID 1 Example 43 Rebuild Confirmation Display 44 3ware Escalade ATA RAID Controller Installation Guide vi Before you Begin Before You Begin Congratulations on selecting the Escalade ATA RAID Controller as your RAID data storage and management system This user guide gives simple step by step instructions for installing and configuring your Escalade ATA RAID Controller To ensure your personal safety and protect your equipment and data carefully read the information that follows the Features list before you begin installing Features Escalade 7000 Parallel ATA Family includes 7000 2 7500 4 7500 4LP 7500 8 7500 12 The information in this manual also s
39. toward the top edge of the controller Mate the connectors carefully without bending any pins 3 Install the other connectors in the same manner JP2 LED drive status connector Note Pin 1 and 4 are 3 3V and pin 2 and 3 are ground Plug cable to either pins 1 and 2 or pins 3 and 4 Ports Install the Escalade ATA RAID Controller in the computer 1 Ifthe computer is running shut it down Turn off power to the computer and disconnect the power cord from the outlet 2 Open the computer case according to the manufacturer s instruc tions 3 Find the PCI slot you want to use for the ATA RAID Controller Serial Number on plate Hint Cable routing may be easier if you install the Q ATA RAID Controller next to an open slot 4 Remove the metal filler bracket for the slot Save this screw it Figure 1 8 Port Escalade 7500 8 ATA RAID will be used to secure the ATA RAID Controller after you have Controller Layout ae seated it in the slot Connect the interface cables to the Escalade ATA RAID Controller 1 Connectthe interface cables supplied with the product to the ATA RAID Controller See Figure 1 14 www 3ware com www 3ware com 15 3ware Escalade ATA RAID Controller Installation Guide Hint While the ATA RAID Controller runs properly in any PCI slot not all slots give equal performance due to the architecture of the PCI bus In our laboratories we have noticed that the slots closest to the Accelerated Graph
40. upports the following legacy products 7410 7810 7450 now 7500 4 7850 now 7500 8 and 7210 e True Hardware RAID Low CPU Utilization RAID Support RAID 0 1 5 10 and JBOD 7000 2 does not support RAID 5 e Drive Support Parallel UltraDMA 133 100 66 33 Bus Type PCI 64 bit 33 Mhz 7000 2 is PCI 32 bit 33 Mhz e Management 3DM Disk Management Utility or 3ware Com mand Line Interface e BIOS PC99 PnP BBS Compliant Windows Support W98SE WME WinNT4 with SP6 Win2k with SP2 and WinXP e Linux Support Redhat SuSE Drivers available in Open Source e Performance Twinstor Command Queuing Elevator Seeking R5Fusion R5Fusion is not available on 7000 2 www 3ware com 7 3ware Escalade ATA RAID Controller Installation Guide Field Upgrades Field Upgradeable Firmware BIOS 3DM and Drivers Data Integrity ATA Command Readback SMART Monitoring Dynamic Sector Repair Rebuild Pacing Rebuild Scheduling Background Media Scan Hot Swap Hot Spare Hardware Health Monitoring Scheduled Verify Escalade 8000 Serial ATA Family includes 8500 4 8500 8 8500 12 True Hardware RAID Low CPU utilization RAID Support RAID 0 1 5 10 and JBOD Drive Support Serial ATA 150 SATA I drives Parallel UltraDMA 133 and UltraDMA 100 drives are also supported when using 3ware s Parallel to Serial CBL P SATA Converter Bus Type PCI 64 bit 33 Mhz Management 3DM Disk Management Utility or 3ware Com
41. urst immunity test EN 60950 Safety of information technology equipment including electrical business equipment following the provisions of the Electromagnetic Compatibility Directive 89 23 EEC Low Voltage Directive CE 52 www 3ware com Appendix Appendix B Warranty Technical Support and Service Limited Warranty 3 Year Hardware Warranty 3WARE INC warrants this product against defects in material and workmanship for a period of thirty six 36 months from the date of original purchase 3ware at no charge and at its option will repair or replace any part of this product which proves defective by reason of improper workmanship or materials Repair parts or replacement products will be provided by 3ware on an exchange basis and will be either new or refurbished to be functionally equivalent to new Products or parts replaced under this provision shall become the property of 3ware Software Warranty 3WARE INC will replace a defective media purchased with this product for a period of up to 30 days from the date of purchase For detailed terms and conditions please see the Limited Hardware Warranty and Software License Agreement at our website http www 3ware com support rma_form asp 3ware warranty service is provided by returning the defective product to 3ware Exclusions THIS WARRANTY DOES NOT COVER ANY DAMAGE TO THIS PRODUCT WHICH RESULTS FROM ACCIDENT ABUSE MISUSE NATURAL OR PERSONAL DISASTER OR ANY UNAUTHORIZED
42. y ensure that your boot device precedes the Escalade ATA RAID Controller in the boot sequence If you have other disks installed on the motherboard the ATA RAID Controller precedes them in boot order 22 www 3ware com 3ware Disk Array Configuration Utility 3ware Disk Array Configuration Utility The 3ware Disk Array Configuration Utility allows you to create disk arrays by combining disks deleting disks or breaking disk arrays back into their member disks You can also specify an avail able drive as a hot spare If an array becomes degraded the hot spare will automatically be substituted for the faulted drive attached to the Escalade ATA RAID Controller The ATA Note The BIOS will not be installed if no drives are RAID Controller shares one IRQ on the PCI bus Hot spare and hot swap Hot Spare is the label given to a drive that is available active and designated as a spare This designated drive is applied automati cally when a drive degrades and the array is rebuilt Hot Swap is the term applied to the process of swapping out a degraded drive pro grammatically and using 3DM with a pre assigned spare There are two methods for adding a drive as a spare You may des ignate a drive as a Hot Spare during the BIOS page display or you may designate a drive as a Hot Spare through the 3DM configure page These two methods are discussed below BIOS Screen When designating spare in the BIOS screen it is assumed tha
43. your boot disk is con nected to the ATA RAID Controller and you intend to retain it as your boot device note or mark which physical disk is connected to slot 0 on the controller This disk should be reconnected to slot 0 on the new ATA RAID Controller Preserving the slot order of how the other drives are connected is unimportant even if the disks are part of a disk array However it is recommended that a plug to plug replacement is followed Remove the screw in the metal bracket at the end of the old ATA RAID Controller Save the screw for installing the new control ler Gently remove the ATA RAID Controller from the PCI slot Remove the cables from the ATA RAID Controller and discard Reusing interface cables is not recommended www 3ware com 13 3ware Escalade ATA RAID Controller Installation Guide Hardware Installation Installing a Parallel ATA RAID Controller Note UltraATA 66 UltraATA 100 and UltraATA E 133 drives require 40 pin 80 conductor ribbon Note If you are not installing a ParallelATA RAID cables These cables have color coded ends For opti Controller continue to page18 Installing a SerialATA mum performance the blue end must be connected to the RAID Controller ATA RAID Controller and the black end must be con nected to the hard drive 2 One edge of each interface cable should have a colored usually red line denoting the conductor to Pin 1 Align the ATA RAID Controller so that the colored line is
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