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IBM 224394U Laptop User Manual

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1. Backup Battery RTC e Battery ASM on page 49 Modem Card on page 53 Warning The lithium battery can cause a fire explosion or severe burn Do not recharge it remove its polarized connector disassemble it heat it above 100 C 212 F incinerate it or expose its cell contents to water Dispose the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incor rect battery can result in ignition or explosion of the battery Use your thumb first to pull out the backup battery RTC Keyboard e Battery ASM on page 49 Hard Disk Drive on page 49 To remove the keyboard 1 Use a flat bladed screwdriver to release the latches to lift the middle cover away 54 ThinkPad 390 i Series 1700 e B 4 c Kei o 5 8 o KR o g E pP fel oo S oe Ey Fie 21 8 x S gt g gt Xx o D 2 lt e P Ms 3 SEO D ZSslitsls a o o S2 9 x 2 rolr5o 0 o 9 sl 3 ON DUM Gs o Get 4 WINRAR DAS o 2 AON YB BE AVY S fe 8 3 S S o i22 Y y DA E A Wein 8 as ix lal 3 S A Neila ol 2 d 3 EAR Ki om E 52 o Di iz d 2 Si S2 2 o Glo Z ai oi 55 ThinkPad 390 i Series 1700 4 Use a flat bladed screwdriver to release the cable from the connector 5 Remove the keyboard from the lower case LED Board Battery ASM on page 49
2. Indicator incorrectly remains off or on but system runs cor rectly 1 Reseat the LED board 2 LED board 3 Planar board Power Related Symptoms Symptom Error FRU Action in Sequence Power shuts down 1 Battery during operation 2 AC Adapter 3 DC DC amp Charger board ASM 4 Planar board The system will not 1 Battery ASM power on 2 AC Adapter 3 DC DC 8 Charger board ASM 4 Planar board The system will not power off DC DC amp Charger board ASM 2 Planar board Battery can t be charged Battery DC DC amp Charger board ASM Combobay board Planar board PC Card PCMCIA Related Symptoms Symptom Error FRU Action in Sequence System cannot detect the PC Card PCMCIA 1 PC Card PCMCIA slots assembly 2 Planar board Speaker Related Symptoms Symptom Error FRU Action in Sequence Speakers make noise or no sound comes from system In DOS or Windows multimedia programs no sound comes from the computer 1 Speaker 2 Planar board 1 Speaker 2 Planar board 38 ThinkPad 390 i Series 1700 Power Management Related Symptoms Symptom Error FRU Action in Sequence The system will not enter hibernation mode 1 Keyboard if control is from the keyboard Hard disk drive Planar board The system will not wake up from hibernation mode pare Keyboard if control is fro
3. PCMCIA WrapCard Test on page 46 Modem Dial and Data Transfer Test on page 46 e FIR Data Transfer Test on page 46 USB Connect Disconnect Test on page 46 Fan Diagnostics on page 46 PQA System Diagnostics Attention Before running the PQA Diagnostic Program make sure that the write enable tab of the Diagnostic Program Diskette is set to enable Note Some test items require tools as shown below e FDD Erasable 2HD diskette e Parallel Wrap plug P N 72X8546 e Serial Wrap plug P N 72X8546 PCMCIA PC test card P N 35G4703 CD ROM Any data and audio CDs e ThinkPad 390 i Series 1700 Diagnostics Diskette P N 10L9942 e ThinkPad 390 i Series 1700 CE Utility Diskette P N 10L9947 Boot from the Diagnostic Program Diskette and select PQA System Diagnostics Program from PC DOS 7 0 Startup Menu The PQA main menu appears on the screen 42 ThinkPad 390 i Series 1700 POA Vx x XX XX XX RR I Press the left and right arrow keys to move around the main menu Press Enter to enable the selected option The main options are Diag Result SysInfo Option and Exit The Diag option lets you select testing items and testing times The following screen appears when you select Diag from the main menu POA KEEN XX XX XX Result SysInfo Option Exit Diag MANUAL TEST AUTO TEST This screen allows you to specify the number of tests to p
4. Hard Disk Drive on page 49 Keyboard on page 54 To remove the LED board 1 Remove the screw securing the LED board then dis connect the LED cable from the connector 2 Lift the LED board Size Quan Head amp Step tity Color Torque 2 M2 x 4L 1 Flat head 2 0 kgf cm silver Note Make sure you use the correct screw for replacement Upper Heatsink Battery ASM on page 49 Hard Disk Drive on page 49 e Keyboard on page 54 56 ThinkPad 390 i Series 1700 Size Quan Head amp Step tity Color Torque 1 M2 5 x 18L Pan head 2 0 kgf cm 3 black 2 M2 x 18L 3 Pan head 2 0 kgf cm black 3 M2 x 4L 4 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement PCMCIA Slots Battery ASM on page 49 Hard Disk Drive on page 49 e Keyboard on page 54 Upper Heatsink on page 56 To remove the PCMCIA slots 1 Remove the three screws securing the PCMCIA slot board ThinkPad 390 i Series 1700 57 Size Quan Head amp Step tity Color Torque 1 M2 x 18L 3 Pan head 2 0 kgf cm black Note Make sure you use the correct screw for replacement 2 Use a flat bladed screwdriver to disconnect the PCMCIA card from the connector a CPU Board Battery ASM on page 49 Hard Disk Drive on page 49 Keyboard on page 54 Use a stick to remove th
5. To remove the VR board ASM 1 Disconnect the power cable from the VR board 2 Carefully remove the VR board from the display panel Size Quan Head amp Step tity Color Torque 2 M2 x 4L 1 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement ThinkPad 390 i Series 1700 73 LCD Inverter ASM 13 3 e Battery ASM on page 49 e Hard Disk Drive on page 49 Combo Bay on page 50 e Keyboard on page 54 LCD Bezel ASM 13 3 on page 71 Speaker ASM 13 3 on page 72 e VR Board ASM 13 3 on page 73 Note See Setting the LCD Panel ID on page 41 To remove the LCD inverter ASM 1 Disconnect the cable from the inverter board 2 Lift the inverter board away from the display panel Microphone ASM 13 3 Battery ASM on page 49 Hard Disk Drive on page 49 e Combo Bay on page 50 e Keyboard on page 54 LCD Bezel ASM 13 3 on page 71 Speaker ASM 13 3 on page 72 e VR Board ASM 13 3 on page 73 e LCD Inverter ASM 13 3 To remove the microphone ASM 1 Disconnect the power cable from the microphone 2 Lift the LCD away from the display panel iS 74 ThinkPad 390 i Series 1700 LCD Panel ASM 13 3 Battery ASM on page 49 Hard Disk Drive on page 49 e Combo Bay on page 50 e Keyboard on page 54 LCD Bezel ASM 13 3 on page 71 Spea
6. Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages 12 ThinkPad 390 i Series 1700 e Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off e Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units e If an electrical accident occurs Use caution do not become a victim your self Switch off power Send another person to get medical aid Safety Inspection Guide The in
7. 6V NiMH replace the battery 4 If the voltage is more than 10 6V Li lon or 9 6V NiMH measure the resistance between battery ter minals 5 and 7 The resistance must be 390 ohm Li lon or 4 to 3K ohm If the resistance is not correct replace the Battery ASM If the resistance is correct replace the DC DC amp BATT board then the planar board TrackPoint Checkout If the external mouse is connected the TrackPoint does not work In this case please detach the external mouse to check the TrackPoint 30 ThinkPad 390 i Series 1700 If this does not correct the TrackPoint problem continue with the following After you use the TrackPoint the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the TrackPoint pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops ina short period of time If a click button problem or pointing stick problem occurs do the following 1 Boot from the diagnostics diskette and start the PQA program please refer to PQA System Diagnostics on page 42 2 Go to Pointing Dev in the test items Press F2 in the test items 4 Follow the instructions in the message window If either the pointing stick or the click button does not work do the following actions one a time to correct the problem Do not replace a non defective FRU 1 Reseat the key
8. ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 e Keyboard on page 54 66 ThinkPad 390 i Series 1700 Size Quan Head amp Step tity Color Torque 2 M2 5 x 6L 3 Pan head 1 6 kgf cm black Note Make sure you use the correct screw for replacement Speaker ASM 14 1 e Battery ASM on page 49 Hard Disk Drive on page 49 e Combo Bay on page 50 e Keyboard on page 54 LCD Bezel ASM 14 1 on page 66 To remove the speaker 1 Carefully disconnect the speaker cable from the con nector Remove the six screws securing the speaker 3 Gently lift the speaker away from the display panel ThinkPad 390 i Series 1700 67 Size Quan Head amp Step tity Color Torque 2 M2 x 4L 2 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement VR Board ASM 14 1 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 e Keyboard on page 54 e LCD Bezel ASM 14 1 on page 66 Speaker ASM 14 1 on page 67 To remove the VR board ASM 1 Disconnect the power cable from the VR board panel 68 ThinkPad 390 i Series 1700 Microphone ASM 14 1 e Battery ASM on page 49 Hard Disk Drive on page 49 e Combo Bay on page 50 e Keyboard on page 54 LCD Bezel ASM 14 1 on
9. ASM or shut down automatically when the temperature reaches the defined threshold parameters System experiencing frequent auto sensor shutdown may need to reset the thermal sensor threshold and execute the Fan ASM test to ensure the normal operation of the cooling Fan ASM refer to Fan Diagnostics on page 46 Follow the steps below to set the thermal threshold 1 Boot from the Utility Program Diskette 2 Select Thermal Sensor Utility from PC DOS 7 0 Startup menu then press F4 Writing the VPD Data The EEPROM on the planar board contains the Vital Product Data VPD that is a system unit serial number and a planar board serial number When you replace the planar board restore the system unit serial number using the VPD Data Utility in the ThinkPad CE Utility Diskette The serial number label is attached to the computer ThinkPad 390 i Series 1700 41 Edit the batch file in the diskette A active bat VPD BUILDID VPD BOXSERIAL VPD PLANARSERIAL Flash UUID The EEPROM on the planar board contains the Universal Unique ID UUID that is for Microsoft or Internet use When you replace the planar board using the Flash UUID Utility in the ThinkPad CE Utility Diskette The UUID utility will automatically assign the UUID via Windows Running the Diagnostics The Diagnostic Program Diskette contains the following Seven programs e PQA System Diagnostics Audio Resource and Speaker out Test on page 45
10. FRU was detected 7 Failing FRU name and part number 8 Machine type model number and serial number 9 Customer s name and address Before checking problems with the computer determine whether or not the damage applies to the warranty by referring to the following Note for Warranty During the warranty period the cus tomer may be responsible for repair costs if the computer damage was caused by misuse accident modification unsuitable physical or operating environment or improper maintenance by the customer The following list provides some common items that are not covered under warranty and some symptoms that may indicate that the system was subjected to stresses beyond normal use The following is not covered under warranty LCD panel cracked by applying excessive force or from being dropped e Scratched cosmetic parts e Cracked or broken plastic parts broken latches broken pins or broken connectors caused by exces sive force Damage caused by liquid spilled into the system Damage caused by the improper insertion of a PC Card or the installation of an incompatible card Damage caused by foreign material in the FDD Diskette drive damage caused by the diskette drive cover being pressed or by the insertion of a diskette with multiple labels Damaged or bent diskette eject button CD ROM drive damage caused by excessive force shock or from being dropped 20 ThinkPad 390 i Series 1700 Fuses bl
11. Not Compatible Read Write Note A 360KB diskette written to or formatted on a 1 2MB drive can be read reliably only on a 1 2MB drive Introduction 3 Safety Notices Multi lingual Translations In this manual safety notices appear in English with a page number reference to the appropriate multi lingual translated safety notice found in this section The following safety notices are provided in English French German Italian and Spanish languages r Safety Notice 1 Before the computer is powered on after FRU replace ment make sure all screws springs or other small parts are in place and are not left loose inside the computer Verify this by shaking the computer and lis tening for rattling sounds Metallic parts or metal flakes can cause electrical shorts Avant de remettre l ordinateur sous tension apr s remplacement d une unit en client le v rifiez que tous les ressorts vis et autres pi ces sont bien en place et bien fix es Pour ce faire secouez l unit et assurez vous qu aucun bruit suspect ne se produit Des pi ces m talliques ou des copeaux de m tal pourraient causer un court circuit Bevor nach einem FRU Austausch der Computer wieder angeschlossen wird muB sichergestellt werden daB keine Schrauben Federn oder andere Kleinteile fehlen oder im Geh use vergessen wurden Der Computer mu gesch ttelt und auf Klapperger usche gepr ft werden Metallteile oder spli
12. before replacing any FRUs Use new nylon coated screws when you replace FRUs Be extremely careful during write operations such as copying saving or formatting Drives in the computer that you are servicing might have been rearranged or the drive startup sequence might have been altered If you select an incorrect drive data or programs might be overwritten Replace FRUs only for the correct model When you replace a FRU make sure the model of the machine and FRU part number are correct by refer ring to the FRU parts list A FRU should not be replaced because of a single unreproducible failure Single failures can occur for a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recur ring problem exists If this is suspected clear the ThinkPad 390 i Series 1700 19 error log and run the test again Do not replace any FRUs if log errors do not reappear Be careful not to replace a non defective FRU What to Do First The servicer must include the following in the parts exchange form or parts return form that is attached to the returned FRU 1 Name and phone number of servicer Date of service Date when part failed Date of purchase Ov e IN Failure symptoms error codes appearing on the display and beep symptoms 6 Procedure index and page number in which the failing
13. black Note Make sure you use the correct screw for replacement 2 Turn the notebook over Then remove the 4 screws from the base cover Size Quan Head amp Step tity Color Torque 3 M2 5 x 6L 1 Flat head 2 0 kgf cm black 4 M2 5 x 18L Pan head 2 0 kgf cm 3 black Note Make sure you use the correct screw for replacement 3 Use a flat bladed screwdriver to remove the latch 4 Disconnect the cable from the main unit Now you can remove the upper cover ASM from the base cover ASM ro ThinkPad 390 i Series 1700 61 IMM Lower Heatsink ASM Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 LED Board on page 56 Upper Heatsink on page 56 CPU Board on page 58 LCD Panel ASM on page 59 Upper Cover ASM on page 60 To remove the IMM lower heatsink ASM 1 Remove the 2 screws securing the IMM lower heatsink ASM Lift the IMM lower heatsink ASM up to remove 2 Disconnect the power cable from the connector Size Quan Head amp Step tity Color Torque 2 M2 5 x 6L 2 Flat head 1 6 kgf cm black Note Make sure you use the correct screw for replacement Fan ASM Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 LED Board on page 56 Upper Heatsink o
14. column Symptoms Verified Go to Power failure The power on indicator does not go on or stay on Power System Checkout on page 28 then use table in Power Related Symptoms on page 38 POST does not complete No beeps or error codes messages are indi cated Symptom to FRU Index on page 33 then use table in No Beep Symptoms on page 37 POST beeps but no error codes are displayed Symptom to FRU Index on page 33 POST detected an error and displayed numeric error codes Symptom to FRU Index on page 33 then use table in Numeric Error Codes on page 34 The diagnostic test detected an error and displayed a FRU code Running the Diagnostics on page 42 Other symptoms such as LCD display problems Symptom to FRU Index on page 33 Symptoms cannot be recre ated intermittent problems Use the customer reported symptoms and go to Symptom to FRU Index on page 33 Audio Checkout Do as follows 1 Go to the Startup menu by selecting Audio Play and Record Test in the diagnostic diskette 2 If no music is played replace the speaker or the planar board Diskette Drive Checkout Do the following to isolate the problem to a controller drive or diskette A scratch write enabled non defective high density 2HD diskette is required ThinkPad 390 i Series 1700 25 CAUTION Make sur
15. ence 5 Caps lock Green Caps Lock mode is enabled All alphabetic As characters A Z are entered in capital letters without the Shift key being pressed You enable or disable the Caps Lock mode by pressing the Caps Lock key 6 Scroll lock Green Scroll Lock mode is enabled The Arrow keys can be used as screen scroll function keys The cursor cannot be moved with the Arrow keys Not all application programs support this function You enable or disable Scroll Lock mode by pressing the ScrLk key 7 Power on Green The computer is opera tional This indicator is always on when the computer is on and not in suspend mode Checkout Guide Use the following procedure as a guide for computer prob lems Note The diagnostic tests are intended to test only IBM products Non IBM products prototype cards or modified options can give false errors and invalid system responses 24 ThinkPad 390 i Series 1700 1 Obtain the failing symptoms in as much detail as pos sible 2 Verify the symptoms by attempting to recreate the failure by running the diagnostic test or by repeating the same operation Note To run the diagnostics refer to Running the Diagnostics on page 42 3 Use the following table with the verified symptom to determine which page to go to Search the symptoms column and find the description that best matches your symptom then go to the page shown in the Go to
16. nebezpe enstvo vystavenia sa vyZiarovaniu El uso de controles o ajustes o la ejecuci n de procedimientos distintos de los aqu especificados puede provocar la exposici n a radiaciones peligrosas Opening the CD ROM drive could result in exposure to hazardous laser radiation There are no serviceable parts inside the CD ROM drive Do not open Some CD ROM drives contain an embedded Class 3A or Class 3B laser diode Note the following DANGER Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Radiac o por raio laser ao abrir N o olhe fixo no feixe de luz n o olhe diretamente por meio de instrumentos ticos e evite exposic o direta com o feixe de luz FEARRARI AOD ah HOBBES MENA FFE E REWER E o Rayonnement laser si carter ouvert vitez de fixer le faisceau de le regarder directement avec des instru ments optiques ou de vous exposer au rayon Laserstrahlung bei ge ffnetem Ger t Nicht direkt oder ber optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden Kinyit skor l zersug r Ne n zzen bele se szabad szemmel se optikai eszk z kkel Ker lje a sug rnyal bbal val rintkez st Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici e evitare l esposizione diretta al fascio OrkpbiBaa Geperurecb riasepHoro u3ny
17. on page 54 e LCD Bezel ASM 12 1 on page 76 e Speaker ASM 12 1 on page 77 e VR Board ASM 12 1 on page 78 LCD Inverter ASM 12 1 To remove the microphone ASM 1 Disconnect the power cable from the microphone 2 Lift the LCD away from the display panel ThinkPad 390 i Series 1700 79 LCD Panel ASM 12 1 e Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 e Keyboard on page 54 e LCD Bezel ASM 12 1 on page 76 Speaker ASM 12 1 on page 77 e VR Board ASM 12 1 on page 78 LCD Inverter ASM 12 1 on page 79 Microphone ASM 12 1 on page 79 80 ThinkPad 390 i Series 1700 Size Quan Head amp Step tity Color Torque 2 M3 x 5L 4 Flat head 3 2 kgf cm silver Note Make sure you use the correct screw for replacement LCD FPC ASM 12 1 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 LCD Bezel ASM 12 1 on page 76 Speaker ASM 12 1 on page 77 VR Board ASM 12 1 on page 78 LCD Inverter ASM 12 1 on page 79 Microphone ASM 12 1 on page 79 LCD Panel ASM 12 1 on page 80 Disconnect the LCD FPC cable from the LCD ThinkPad 390 i Series 1700 81 Switch Location b E ES E 1 ELI J1
18. the CD ROM ASM Replace the CD ROM ASM Replace the Combobay Interposer card ASM IAS IO es Replace the Planar board 26 ThinkPad 390 i Series 1700 Fan ASM Checkout To check the Fan ASM do the following 1 Boot from the diagnostics diskette and start the Fan ASM Diagnostics 2 Follow the description in the window If the test detects the Fan ASM problem replace it Keyboard and Auxiliary Input Device Checkout Note Remove the external keyboard if the internal key board is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the con nector If the keyboard cable connection is correct run the Key board Test See Running the Diagnostics on page 42 for details If the test detects a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU 1 Replace the keyboard 2 Replace the planar board The following auxiliary input devices are supported for this computer Numeric keypad Mouse PS 2 compatible External keyboard with keyboard mouse cable If any of these devices do not work reseat the cable con nector and repeat the failing operation If the problem does not reoccur replace the device and then the planar board Memory Checkout DIMM are available for increasing memory capacity Slo
19. the status through the system management interface to control the system 22 ThinkPad 390 i Series 1700 Fn Result F2 Fuel Gauge display on and off F3 Standby mode F4 Suspend mode F7 Switch between the LCD the external monitor and both the LCD and external monitor F8 Expand shrink screen F11 Switch power mode F12 Hibernation mode Status Indicators The system status LED indicators show the current com puter status The following shows the location of each indi cator symbol and the meaning of each indicator a Q x o Toss Symbol Color Meaning 1 Battery status Green Enough battery power H remains for operation Blinking The battery pack needs orange to be charged Orange The battery pack is being charged 2 Suspend Green The computer is in mode suspend mode d Blinking The computer is entering green suspend mode ThinkPad 390 i Series 1700 23 Symbol Color Meaning 3 Drive in use Orange Data is being read from or written to the hard ore disk drive diskette drive or data is being read from the CD ROM drive Do not enter hibernation mode or power off the computer when this indi cator is on 4 Numeric lock Green The numeric keypad on the keyboard is enabled You enable or disable the keypad by pressing and holding the Shift key and pressing the NumLk key For details see the User s Refer
20. 12 1 13 3 05K5465 13 LVDS BOARD ASM 13 3 14 1 10L1208 LG IBM Logo Kit 05K6044 14 1 LCD ASM Parts Listing PR Index System Unit FRU Number 1 LCD BEZEL ASM 14 1 TFT 05K5945 MICROPHONE ASM W HOLDER 05K5477 3 CABLE ASM FOR SPK MIC VR 05K2818 BOARD 4 SPEAKER ASM 14 1 02K4869 5 LCD PANEL ASM 14 1 TFT 05K9396 6 HINGE L R 14 1 05K5947 7 HINGE CAP L R 14 1 05K5948 90 ThinkPad 390 i Series 1700 System Unit Index FRU Number 8 LCD FPC ASM 14 1 TFT 05K2817 9 LCD INVERTER 14 1 TFT 10L1202 10 VR BOARD ASM 14 1 13 3 10L1205 11 LCD REAR COVER ASM 14 1 05K5915 TFT 12 LVDS BOARD ASM 13 3 14 1 10L1208 LCD MISC PARTS 05K5488 LG IBM Logo Kit 05K6044 ThinkPad 390 i Series 1700 91 Notices References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any refer ence to an IBM product program or service is not intended to state or imply that only IBM product program or service may be used Subject to IBM s valid intellectual property or other legally protectable rights any functionally equivalent product program or service may be used instead of the IBM product program or service The evalu ation and verification of operation in conjunction with other products except those expressly designated by IBM are the responsibil
21. 54 LCD Bezel ASM 14 1 on page 66 Speaker ASM 14 1 on page 67 VR Board ASM 14 1 on page 68 Microphone ASM 14 1 on page 69 e LCD Panel ASM 14 1 on page 69 Disconnect the LCD FPC cable from the LCD LCD Bezel ASM 13 3 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 Remove the three screws securing the LCD bezel ThinkPad 390 i Series 1700 71 Size Quan Head amp Step tity Color Torque 2 M2 5 x 6L 3 Pan head 1 6 kgf cm black Note Make sure you use the correct screw for replacement Speaker ASM 13 3 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 LCD Bezel ASM 13 3 on page 71 To remove the speaker 1 Carefully disconnect the speaker cable from the con nector 2 Remove the five screws securing the speaker 72 ThinkPad 390 i Series 1700 3 Gently lift the speaker away from the display panel Size Quan Head amp Step tity Color Torque 2 M2 x 4L 5 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement VR Board ASM 13 3 Battery ASM on page 49 Hard Disk Drive on page 49 e Combo Bay on page 50 e Keyboard on page 54 LCD Bezel ASM 13 3 on page 71 Speaker ASM 13 3 on page 72
22. BIOS Setup Utility Monitor type does not match CMOS Run Setup 34 ThinkPad 390 i Series 1700 Symptom Error FRU Action in Sequence 0230 1 BIOS ROM Shadow RAM 2 Planar board Failed at offset nnnn 0231 1 DIMM System RAM 2 Planar board Failed at offset nnnn 0232 1 DIMM Extended 2 Planar board RAM Failed at offset nnnn 0250 Replace backup battery RTC and run System BIOS Setup Utility to reconfigure the battery is system time then reboot the system dead Replace and run SETUP 0251 1 Backup battery RTC System 2 Run BIOS Setup Utility to reconfigure CMOS the system then reboot the system checksum bad Default con figuration used 0260 1 Backtup battery RTC System timer error 2 Run BIOS Setup Utility to reconfigure the system then reboot the system 3 Planar board 0270 1 Backtup battery RTC Real time 2 Run BIOS Setup Utility to reconfigure clock error the system then reboot the system 3 Planar board 0280 1 Load Setup Defaults in the BIOS Previous boot Setup Utility incomplete Backup battery RTC Default con 3 Planar board figuration used 0281 1 Load Setup Defaults in the BIOS Memory size Setup Utility found by 2 DIMM POST dif Planar board fered from CMOS 02B0 1 Check that the drive is defined with Diskette drive the proper diskette type in BIOS A error Setup Utility 2 Go to Di
23. FR Subchapter J for Class 1 laser products Elsewhere the drive is certified to conform to the require ments of the International Electrotechnical Commission IEC 825 and CENELEC EN 60 825 for Class 1 laser pro ducts When a CD ROM drive is installed note the following A CAUTION Use of controls or adjustments or performance of pro cedures other than those specified herein might result in hazardous radiation exposure O uso de controles ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposic o a radiac o NAAA E eB WE TA MM FBU Ao Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites Werden Steuer und Einstellelemente anders als hier festgesetzt verwendet kann gefahrliche Laserstrahlung auftreten Az itt eldirt elj r sokt l be ll t sokt l s vez rl sekt l elt rni a l zersug rz s vesz lye miatt kock zatos L utilizzo di controlli regolazioni o l esecuzione di pro cedure diverse da quelle specificate possono provocare l esposizione a Vcnoneb30BaHne aNeMeHTOB HACTPONMKU N BbINONHEHNE NPOLWEAYP UHBIX HeM yKa3aHO 3A Cb MOxer npABecra K OMACHOMY paranmaunoHHomMy oOnyyeHuio 16 ThinkPad 390 i Series 1700 Pouzitie kontr l prav alebo inych vykonan od inych vyrobcov ako je v tomto Specifikovan mohlo by mat za n sledok
24. IBM Mobile Systems S10L 9626 00 ThinkPad 390 i Series 1700 2626 2627 Hardware Maintenance Manual November 1998 Before using this information and the product it supports be sure to read the general information under Read This First on page 19 First Edition November 1998 The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPO RATION PROVIDES THIS PUBLICATION AS IS WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimers or express or implied warranties in certain transactions there fore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improve ments or changes in the products or the programs described in this publication at any time It is possible that this publication may contain references to or information about IBM products machines and pro grams programming or services that are not announced in your country Such references or information must not be construed to mean that IBM intends to announce such IBM products programming or serv
25. ON ON oli or boot hipok boot block disable enable J2 amp J3 ON ON or 5 oxi 5 US European Japense Keyboard Keyboard Keyboard Lan US European Japanese guage J2 ON OFF J3 ON ON 82 ThinkPad 390 i Series 1700 System Unit Parts Listing 83 ThinkPad 390 i Series 1700 Index Description FRU Number 1 MIDDLE COVER ASM 05K5481 2 LED BOARD ASM W CABLE 1011154 3 See Keyboard list 4 UPPER HEATSINK FOR 05K5473 TILLAMOOK UPPER HEATSINK FOR 05K5474 DESCHUTES 5 CPU CARD TM233 280P 1011199 CPU CARD DS233 280P 1011200 CPU CARD DS266 280P 10L1201 PCMCIA HOLDER ASM 05K5476 7 UPPER COVER ASM 12 1 13 3 05K5478 UPPER COVER ASM 14 1 05K5946 8 LID SWITCH ASM 05K5479 9 MMO LOWER HEATSINK ASM 05K5475 10 DC DC 8 BATT BOARD ASM 02K6519 11 FAN ASM 05K5468 12 HDD DOOR ASM 05K5994 13 HDD ASM 3 2GB 05K8932 HDD ASM 4 0GB 05K8933 HDD KITTING PARTS ASM 05K5916 HDD ADAPTER COMBO BAY ASM 05K5525 14 BASE MISC PARTS 05K5487 15 IR BOARD ASM 10L1206 16 PLANAR M B W O AGP ASM 10L1152 FOR BT 1 17 COMBO BAY INTERPOSER CARD 10L1156 ASM 18 MODEM CONNECTOR ASM 05K2764 19 BASE COVER ASM FOR M 2626 05K5482 BASE COVER ASM FOR M 2627 05K6009 19 1 1 0 DOOR 05K5485 20 BATTERY LIION ASM 02K6520 BATTERY NIMH ASM 02K6521 PANASONIC BATTERY NIMH ASM TOSHIBA 02K6537 20 1 BATTERY SLIDER COVER 05K5942 21 32MB DIMM SD
26. RAM 10L1226 64MB DIMM SDRAM 10L1227 22 DIMM DOOR ASM 05K5484 23 RTC ASM 02K6522 24 MODEM CARD ASM 10L1155 84 ThinkPad 390 i Series 1700 Index Description FRU Number 25 MODEM DOOR ASM 05K5483 26 COMBO CD ROM FDD ASM 05K8935 COMBO FDD ASM 05K8936 27 FDD ASM 05K8978 28 CD ROM ASM TOSHIBA 05K8979 DUMMY CDROM 05K5979 29 COMBO BAY BRACKET ASM 05K5919 30 COMBO BAY FPC KIT 05K2819 AC ADAPTER AC ADAPTER 3P 56W SANKEN 02K7007 AC ADAPTER 2P 56W SANKEN 11J8974 AC ADAPTER 2P 56W ASTEC 02K6497 AC ADAPTER 3P 56W ASTEC 02K7011 KEYBOARD KBD ASM US English 02K4705 KBD ASM Canadian French 02K4706 KBD ASM German 02K4707 KBD ASM UK English 02K4708 KBD ASM French 02K4709 KBD ASM Dutch 02K4710 KBD ASM Swedish Finnish 02K4711 KBD ASM Norwegian 02K4712 KBD ASM Danish 02K4713 KBD ASM Italian 02K4714 KBD ASM European Spanish 02K4715 KBD ASM Belgian 02K4716 KBD ASM Swiss 02K4717 KBD ASM Portuguese 02K4718 KBD ASM Greek 02K4719 KBD ASM Hebrew 02K4720 KBD ASM Turkish 02K4721 KBD ASM Arabic 02K4722 KBD ASM Russian 02K4723 KBD ASM Slovakian 02K4724 KBD ASM Slovenian 02K4725 KBD ASM Hungarian 02K4726 KBD ASM Czech 02K4727 KBD ASM Japanese 02K4728 KBD ASM Traditional Chinese 02K4729 ThinkPad 390 i Series 1700 85 Index Description FRU Number KBD ASM K
27. S82G 1503 05 Mobile Systems HMM Volume 4 ThinkPad Com puters Models 380 385 560 760 765 0511271 S05L 1270 01 Related Diskettes The following diskettes are available through IBM or your IBM Authorized Dealer Diskette Part Form Number ThinkPad 300 2615 Advanced Diagnostics Diskette 33G9361 S33G 9361 ThinkPad 350 350C 425 425C 2618 Advanced Diagnostics Diskette A211000 GA21 1000 ThinkPad 365 2625 Advanced Diagnostics Diskette 76H7578 S30H 2498 ThinkPad 380 385 2635 Maintenance Diskette 06J0333 S06J 0333 ThinkPad 390 i Series 1700 Utilities Diskettes 2626 2627 Diagnostic and 10L9942 S10L 9942 ThinkPad 500 2603 Advanced Diagnostics Diskette 71G3702 S71G 3702 ThinkPad 510 2604 Advanced Diagnostics Diskette 83G8095 S83G 8095 ThinkPad 700 9552 Refer ence Diskette 42G2017 S42G 2017 ThinkPad 700C 9552 Ref erence Diskette 42G2023 S42G 2023 ThinkPad 720 720C 9552 Reference Diskette 61G1194 S61G 1194 ThinkPad Hardware Mainte nance Diskette for all Models 355 360 560 750 755 760 ThinkPad Dock 3545 Docking Station 3550 Data Fax Modem 78H5384 S78H 5384 71G4140 S71G 4140 42G2428 S42G 2428 61G1556 S61G 1556 FaxConcentrator A 84F8540 S84F 8540 iv ThinkPad 390 i Series 1700 Contents Introduction 1 Importa
28. a Algunas bater as de reserva contienen una peque a cantidad de n quel y cadmio No las desmonte ni recargue ni las eche al fuego o al agua ni las cortocircuite Des chelas tal como dispone la normativa local Utilice s lo bater as que se encuentren en la lista de piezas La utilizaci n de una bater a no apropiada puede provocar la ignici n o explosi n de la misma Introduction 5 r Safety Notice 3 The battery pack contains small amounts of nickel Do not disassemble it throw it into fire or water or short circuit it Dispose of the battery pack as required by local ordinances or regulations Use only the battery in the appropriate parts listing when replacing the battery pack Use of an incorrect battery can result in ignition or explosion of the battery La batterie contient du nickel Ne la d montez pas ne l exposez ni au feu ni a l eau Ne la mettez pas en court circuit Pour la mettre au rebut conformez vous la r glementation en vigueur Lorsque vous remplacez la batterie veillez n utiliser que les mod les cit s dans la liste de pi ces d tach es ad quate En effet une batterie inappropri e risque de prendre feu ou d exploser Akkus enthalten geringe Mengen von Nickel Sie d rfen nicht zerlegt wiederaufgeladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Batterie nur B
29. a potrebbe determinare l incendio o l esplosione della batteria stessa La bateria de repuesto es una bateria de litio y puede provocar incendios explosiones o quemaduras graves No la recargue ni quite el conector polarizado ni la desmonte ni caliente por encima de los 100 C 212 F ni la incinere ni exponga el contenido de sus celdas al agua Des chela tal como dispone la normativa local Introduction 7 r Safety Notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes Seek medical care if any symptoms from the fluid are present after washing Si le panneau d affichage a cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une partie du fluide rincez les abondamment pendant au moins quinze minutes Consultez un m decin si des sympt mes persistent apr s le lavage Die Leuchtstoffr hre im LCD Bildschirm enth lt Quecksilber Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Der LCD Bildschirm besteht aus Glas und kann zerbrechen wenn er unsachgem 8 behandelt wird oder der Computer auf den Boden f llt Wenn der Bildschirm besch digt ist und die darin befindliche Fl ssigkeit in Kontakt mit Haut und Augen ger t sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgesp lt und bei Beschwerden anschlieBend ein Arzt aufgesucht w
30. ael 76H3532 86 ThinkPad 390 i Series 1700 Index Description FRU Number Power cord Chile Italy 76H3530 Power cord Japan 13H5273 ThinkPad 390 i Series 1700 87 LCD Unit Parts Listing Index System Unit FRU Number 1 LCD BEZEL ASM 12 1 TFT 05K5469 MICROPHONE ASM W HOLDER 05K5477 3 CABLE ASM FOR SPK MIC VR 05K2818 BOARD 4 SPEAKER ASM 12 1 13 3 05K5467 5 VR BOARD ASM 12 1 13 3 1011204 6 LCD INVERTER 12 1 TFT 1011151 7 LCD PANEL ASM 12 1 TFT 05K9370 8 LCD FPC ASM 12 1 TFT 05K2761 9 LCD REAR COVER ASM 12 1 05K5462 TFT 10 HINGE CAP L R 12 1 13 3 05K5466 11 HINGE L R 12 1 13 3 05K5465 88 ThinkPad 390 i Series 1700 Index System Unit FRU Number LCD MISC PARTS 05K5488 LG IBM Logo Kit 05K6044 13 3 LCD ASM Parts Listing Index System Unit FRU Number 1 LCD BEZEL ASM 13 3 TFT 05K5471 MICROPHONE ASM W HOLDER 05K5477 3 CABLE ASM FOR SPK MIC VR 05K2818 BOARD 4 SPEAKER ASM 12 1 13 3 05K5467 5 LCD INVERTER 13 3 TFT 1011203 6 VR BOARD ASM 12 1 13 3 1011204 4 LCD PANEL ASM 13 3 TFT 05K9372 8 LCD MISC PARTS 05K5488 9 LCD FPC ASM 13 3 TFT 05K2763 10 LCD REAR COVER ASM 13 3 05K5464 TFT ThinkPad 390 i Series 1700 89 Index System Unit FRU Number 11 HINGE CAP L R 12 1 13 3 05K5466 12 HINGE L R
31. ains replace the following FRUs one at a time Do not replace a non defective FRU a Planar board b LCD panel ASM c CPU card 40 ThinkPad 390 i Series 1700 CE Utility Program Diskette Setting the LCD Panel ID There is an EEPROM in the inverter which stores its sup ported LCD type ID code If you replace a LCD with one of a different brand or use a new inverter the ID information in the inverter EEPROM should be updated Follow the steps below to set the LCD Panel ID 1 Boot from the Utility Program Diskette 2 Select LCD Panel ID Utility from PC DOS 7 0 Startup Menu 3 Follow the instructions on the screen to read the current or to set a new LCD Panel ID code Note When you set a new LCD Panel ID and the new LCD is not yet enabled to function connect an external CRT to see the program execution process Attention Make sure the new ID code you choose corresponds to the LCD brand and type If you write a wrong ID into the inverter just reboot and re execute the program and input the correct ID code 4 Restart the computer the new LCD should work normally Note If the LCD cannot display after changing the ID code make sure you write the correct ID code or try reconnecting the LCD FPC cable connectors Setting the Thermal Sensor The system is equipped with sensors to protect against System overheating By setting the system and processor thermal thresholds the system can turn on the cooling Fan
32. alsiasi FRU spegnere il sistema scollegare dalle prese elettriche tutti i cavi di alimentazione rimuovere la batteria e poi scollegare i cavi di interconnessione Antes de quitar una FRU apague el sistema desenchufe todos los cables de las tomas de corriente el ctrica quite la bater a y a continuaci n desconecte cualquier cable de conexi n entre dispositivos 10 ThinkPad 390 i Series 1700 Safety Information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer General Safety Follow these rules to ensure general safety Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe e Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position e Place removed covers and
33. amp Step tity Color Torque 1 M2 5x 4L 4 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement ThinkPad 390 i Series 1700 51 Combo Bay FPC To remove the Combo Bay FPC 1 Remove the two screws securing the Combo Bay FPC 2 Carefully disconnect the Combo Bay FPC from the connector Size Quan Head 8 Step tity Color Torque 1 M2 5x 3 5L Pan head 1 6 kgf cm 2 black Note Make sure you use the correct screw for replacement Hard Disk Adapter Combo Bay ASM To remove the second hard disk drive from the hard disk drive adapter 1 Remove the two screws of the Combo Bay adapter 2 Slide the hard disk drive out and up to remove 52 ThinkPad 390 i Series 1700 Size Quan Head amp Step tity Color Torque 1 M3 x 5L 2 Pan head 1 6 kgf cm black Note Make sure you use the correct screw for replacement Modem Card Battery ASM on page 49 To remove the modem card 1 Use a flat bladed screwdriver to remove the screw on the modem door 2 Carefully release the latches on both sides of the modem card 3 Gently pull out the cable from the connector to remove the modem card ThinkPad 390 i Series 1700 53 Size Quan Head amp Step tity Color Torque 1 M2 x 18L 1 Pan head 2 0kgf cm black Note The screws do not separate from the modem board cover
34. ard disk drive Planar board No Beep Symptoms Symptom Error No beep power on indicator on LCD blank no POST FRU Action in Sequence Ensure every connector is properly seated s DIMM Reseat CPU card CPU card Planar board No beep power on indicator off LCD blank during POST Battery ASM AC Adapter DC DC amp BATT board ASM Planar board No beep power on indicator on LCD blank during POST Reseat DIMM CPU card Planar board No beep during POST but system runs correctly Speaker LCD Related Symptoms Symptom Error FRU Action in Sequence LCD backlight not 1 Reseat the LCD connector working 2 Check the LCD inverter ID LCD too dark 8 LCD FPC ASM LCD brightness 4 LCD inverter iocus cn E be adjusted 6 Planar board LCD screen unread 1 Reseat the LCD connector able 2 Check the LCD inverter ID Character missing 3 LCD FPC ASM polg 4 LCD inverter Screen abnormal 5 LCD W SES 6 Planar board LCD has extra hori 1 Check the LCD inverter ID zontal or vertical lines 2 LCD FPC ASM displayed 3 LCD inverter 4 LCD 5 Planar board ThinkPad 390 i Series 1700 37 Keyboard Related Symptoms Symptom Error FRU Action in Sequence Keyboard one or more keys doesn t work 1 Reseat the keyboard cable 2 Keyboard 3 Planar board Indicator Related Symptoms Symptom Error FRU Action in Sequence
35. arde contient du lithium Elle pr sente des risques d incendie d explosion ou de br lures graves Ne la rechargez pas ne retirez pas son connecteur polaris et ne la d montez pas Ne l exposez pas a une temperature sup rieure a 100 C ne la faites pas br ler et n en exposez pas le contenu a l eau Mettez la pile au rebut conform ment a la r glementation en vigueur Une pile inappropri e risque de prendre feu ou d exploser Die Systembatterie ist eine Lithiumbatterie Sie kann sich entz nden explodieren oder schwere Verbrennungen hervorrufen Batterien dieses Typs d rfen nicht aufgeladen zerlegt ber 100 C erhitzt oder verbrannt werden Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren La batteria di supporto e una batteria al litio e puo incendiarsi esplodere o procurare gravi ustioni Evitare di ricaricarla smontarne il connettore polarizzato smontarla riscaldarla ad una temperatura superiore ai 100 gradi centigradi incendiarla o gettarla in acqua Smaltirla secondo la normativa in vigore DPR 915 82 successive disposizioni e disposizioni locali L impiego di una batteria non adatt
36. atterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren La batteria contiene piccole quantit di nichel Non smontarla gettarla nel fuoco o nell acqua n cortocircuitarla Smaltirla secondo la normativa in vigore DPR 915 82 successive disposizioni e disposizioni locali Quando si sostituisce la batteria utilizzare soltanto i tipi inseriti nell appropriato Catalogo parti L impiego di una batteria non adatta potrebbe determinare l incendio o l esplosione della batteria stessa Las bater as contienen pequefias cantidades de n quel No las desmonte ni recargue ni las eche al fuego o al agua ni las cortocircuite Des chelas tal como dispone la normativa local Utilice s lo bater as que se encuentren en la lista de piezas al sustituir la bater a La utilizaci n de una bater a no apropiada puede provocar la ignici n o explosi n de la misma 6 ThinkPad 390 i Series 1700 m Safety Notice A The lithium battery can cause a fire explosion or severe burn Do not recharge it remove its polarized connector disassemble it heat it above 100 C 212 F incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery La pile de sauveg
37. attery pack Hard Disk Drive Warning Do not drop or apply any shock to the hard disk drive The hard disk drive is sensitive to physical shock Incorrect handling can cause damage and permanent loss of data on the drive e Before removing the drive have the user make a backup copy of all the informaiton on the drive if pos sible Never remove the drive while the system is operating or is in suspend mode To remove the hard disk drive 1 Use a coin to unscrew the hard disk drive screw Note The screw cannot be removed from the cover 2 Gently pull out the cover of the hard disk drive module ThinkPad 390 i Series 1700 49 remove Combo Bay To remove the Combo Bay press and hold the lock to release then slide out the Combo Bay module to remove Diskette Drive FDD ASM To remove the Diskette Drive FDD ASM 1 Remove the four screws securing the Diskette Drive FDD ASM as shown 2 Disconnect the Diskette Drive FDD ASM cable from the connector 3 Slide out the Diskette Drive FDD ASM to remove 50 ThinkPad 390 i Series 1700 Size Quan Head amp Step tity Color Torque 1 M2 5 x 3 5L Flat head 1 6 kgf cm 3 black Note Make sure you use the correct screw for replacement CD ROM ASM To remove the CD ROM ASM 1 Remove the four screws securing the CD ROM ASM 2 Carefully slide out the CD ROM ASM to remove Size Quan Head
38. be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alter ations 6 Check inside the unit for any obvious unsafe condi tions such as metal filings contamination water or other liquids or signs of fire or smoke damage 7 Check for worn frayed or pinched cables 8 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with 14 ThinkPad 390 i Series 1700 Handling Electrostatic Discharge Sensitive Devices Any computer part containing transistors or integrated cir cuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge r Notes 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effec tive When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product e Avoid contact with other people e Wear a grounded wrist strap against your skin to eliminate static on your bod
39. board cables 2 Replace the keyboard 3 Replace the planar board Power Management Features Three power management modes are available in the com puter system to reduce power consumption and to prolong battery life Standby Mode In standby mode the following occurs The LCD backlight turns off The hard disk drive motor stops e The audio amplifier turns off Fn F3 Events that cause the computer to enter standby mode e Standby mode requested by the Fn key Fn F3 The computer exits standby and resumes operation when any key is pressed Suspend Mode In suspend mode the following occurs The LCD is powered off The hard disk drive is powered off The CPU stops Events that cause the computer to enter suspend mode Suspend mode requested by the Fn key Fn F4 e The Lid is closed ThinkPad 390 i Series 1700 31 The specified time has elapsed e Battery low occurs and hibernation conditions are insufficient Note When battery is low the battery status indi cator blinks orange The computer is ejected from the ThinkPad Port Replicator with Advanced Etherjet Feature The UltraBay FX Combobay switch is pressed Notes 1 In the IBM BIOS Setup Utility the computer can be set to suspend when lid is closed 2 In the IBM BIOS Setup Utility the computer can be set to suspend when docked The following events cause the computer to resume opera tion from suspend mode The Lid
40. crew for replacement Planar Board Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 LED Board on page 56 Upper Heatsink on page 56 CPU Board on page 58 LCD Panel ASM on page 59 Upper Cover ASM on page 60 IMM Lower Heatsink ASM on page 62 Fan ASM on page 62 64 ThinkPad 390 i Series 1700 e Power Latch IR Board and DC DC amp BATT Board on page 63 Note See Replacing the System Board on page 48 before proceeding Remove the two screws from the planar board and gently remove the planar board from the base cover ASM Size Quan Head amp Step tity Color Torque 1 M2 5 x 6L 2 Pan head 3 2 kgf cm black Note Make sure you use the correct screw for replacement Combo Bay Interposer Board Battery ASM on page 49 Hard Disk Drive on page 49 e Combo Bay on page 50 e Keyboard on page 54 LED Board on page 56 Upper Heatsink on page 56 e CPU Board on page 58 LCD Panel ASM on page 59 Upper Cover ASM on page 60 e IMM Lower Heatsink ASM on page 62 Fan ASM on page 62 e Power Latch IR Board and DC DC amp BATT Board on page 63 ThinkPad 390 i Series 1700 65 e Planar Board on page 64 Disconnect the Combo Bay Interposer Board from the planar board LCD Bezel ASM 14 1 Battery
41. e CPU board 58 ThinkPad 390 i Series 1700 LCD Panel ASM Battery ASM on page 49 Hard Disk Drive on page 49 e Keyboard on page 54 To remove the LCD Panel ASM 1 Remove the two screws securing the LCD FPC cable 2 Remove the LCD FPC cable 3 Disconnect the LCD FPC cable from the lower case 12 1 Disconnect the LCD FPC cable and LVDS board 13 3 and 14 1 4 Turn the notebook over then remove four screws securing the LCD Panel ASM as shown 5 Pull out the LCD Panel ASM o 13 3 14 1 ThinkPad 390 i Series 1700 59 Size Quan Head amp Step tity Color Torque 2 M2 5 x 10L Pan head 12 1 L 1 6 1 silver kgf cm M2 x 4L 1 Pan head 12 1 R black 1 6kgf cm 2 M2 5 x 18L Pan head 13 3 and 1 silver 14 1 M2 x 10L 1 Pan head L 1 6 kgf cm silver R 1 6 kgf cm 3 M2 5 x 6L 4 Flat head 3 5 kgf cm black Note Make sure you use the correct screw for replacement Upper Cover ASM Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 LED Board on page 56 Upper Heatsink on page 56 LCD Panel ASM on page 59 To remove the upper case 1 Remove the screws from the upper cover ASM 2 60 ThinkPad 390 i Series 1700 Size Quan Head amp Step tity Color Torque 1 M2 x 4L 3 Flat head 1 6 kgf cm silver 2 M2 x 18L 3 Pan head 1 6 kgf cm
42. e that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or can cause the drive to fail Do the following to select the test device See Running the Diagnostics on page 42 for details 1 Boot from the diagnostics diskette and start the PQA program please refer to PQA System Diagnostics on page 42 2 Go to Diskette Drive FDD ASM in the test items Press F2 in the test items 4 Follow the instructions in the message window If an error occurs with the internal diskette drive reseat the connector on the planar board If the error still remains Reseat the Combobay ASM Reseat the Diskette Drive FDD ASM Replace the Diskette Drive FDD ASM Replace the Combobay Interposer card ASM MAN Replace the Planar board CD ROM ASM Checkout Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM disc does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the PQA program please refer to PQA System Diagnostics on page 42 2 Go to CD ROM in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window If an error occurs reseat the connector on the planar board If the error still remains Reseat the Combobay ASM Reseat
43. en v Esa he dat Ur aod or ie Power Latch IR Board and DC DC amp BATT Board Planar Board ipei Combo Bay Interposer Board LCD Bezel ASM 14 1 Speaker ASM 14 1 l l s s VR Board ASM 14 1 l l s Microphone ASM 14 1 s LCD Panel ASM14 1 LCD Inverter ASM 14 1 LCD FPC ASM 14 1 LCD Bezel ASM 13 3 Speaker ASM 13 3 2 2 2 2 2 VR Board ASM 13 3 2 LCD Inverter ASM 13 3 Microphone ASM 13 3 LCD Panel ASM 13 3 LCD FPC ASM 13 3 LCD Bezel ASM 12 1 Speaker ASM 12 1 ls s VR Board ASM 121 l l s n LCD Inverter ASM 12 1 Microphone ASM 12 1 LCD Panel ASM12 1 ThinkPad 390 i Series 1700 LCD FPC ASM 124 lr 81 Switch Location 0 82 System Unit Parts Listing 83 LCD Unit Parts Listing 88 12 1 LCD ASM Parts Listing 88 13 3 LCD ASM Parts Listing 89 14 1 LCD ASM Parts Listing 90 MA A IA 92 Trademarks o prena a o e A wg 92 Contents vii viii ThinkPad 390 i Series 1700 Introduction Important Service Information m Important Diskette fixes are customer installable The diskette fixes are located on the PC Company Bulletin Board Service BBS The di
44. erden Nel caso che caso l LCD si dovesse rompere ed il liquido in esso contenuto entrasse in contatto con gli occhi o le mani lavare immediatamente le parti interessate con acqua corrente per almeno 15 minuti poi consultare un medico se i sintomi dovessero permanere Si la LCD se rompe y el fluido de su interior entra en contacto con sus ojos o sus manos lave inmediatamente las reas afectadas con agua durante 15 minutos como m nimo Obtenga atenci n medica si se presenta alg n s ntoma del fluido despues de lavarse 8 ThinkPad 390 i Series 1700 Safety Notice 6 To avoid shock do not remove the plastic cover that surrounds the lower portion of the inverter card Afin d viter tout risque de choc lectrique ne retirez pas le cache en plastique prot geant la partie inf rieure de la carte d alimentation Aus Sicherheitsgr nden die Kunststoffabdeckung die den unteren Teil der Spannungswandlerplatine umgibt nicht entfernen Per evitare scosse elettriche non rimuovere la copertura in plastica che avvolge la parte inferiore della scheda invertitore Para evitar descargas no quite la cubierta de plastico que rodea la parte baja de la tarjeta invertida Safety Notice 7 Though main batteries have low voltage a shorted or grounded battery can produce enough current to burn combustible materials or personnel Bien que le voltage des batteries principales soit peu lev le c
45. erform The options are as follows Manual Test performs a single test and manually checks the selected test items in sequence Auto Test performs multiple tests and auto checks the selected test items in sequence The screen below appears if you select Auto Test ThinkPad 390 i Series 1700 43 POA Vx x XX XX XX mE MANUAL TEST AUTO TEST TEST COUNT VALUE 1 999 1 Specify the desired number of tests and press Enter After you specify the number of tests to perform the screen shows a list of test items see below Result SH Option Exit Test Items System Board gt Memory gt Keyboard gt Video gt gt gt gt Parallel Port Serial Port Floppy Drive SPACE mark unmark the item ESC exit F1 help F2 test marked items ENTER open subitem s menu Test Time x Press the up and down arrow keys to move the highlight bar from one item to another Press Space to enable or disable the item The gt mark indicates that there are avail able sub options Press Enter to view the available sub options of each selected item Press Esc to close the submenu The right corner screen information gives you the available function keys and the specified test number 44 Space enables disables the item Esc exits the program F1 accesses help F2 tests the selected item s Enter opens the a
46. exits hibernation mode and resumes opera tion when the power on switch is pressed When power is turned on the hibernation file in the boot record on the hard disk drive is read and the system status is restored from the hard disk drive The following events cause the computer to resume opera tion from hibernation mode The power switch is pressed The real time clock alarm is signaled Wake on LAN occurs How to Create the Hibernation Function Do as follows e Turn off the computer e Insert the hibernation utility diskette into the diskette drive you can create the diskette using the Diskette Factory Turn on the computer e Follow the instructions on the screen Note If you change the memory size you need to recreate the hibernation file or partition For partition based hibernation use the hibernation utility to delete the partition first before creating a new one Symptom to FRU Index The Symptom to FRU Index lists the symptoms and errors and the possible causes The most likely cause is listed first Note Perform the FRU replacement or actions in the sequence shown in the FRU Action columns If a FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU ThinkPad 390 i Series 1700 33 This index can also be used to help you decide the next possible FRUs to be replaced when servicing a computer Numeric error codes show the e
47. fective adapter Checking the Operational Charging To check operational charging use a discharged battery pack Battery ASM or a Battery ASM that has less than 5096 of the total power remaining when installed in the computer ThinkPad 390 i Series 1700 29 Perform operational charging If the battery status indicator does not turn on remove the Battery ASM and let it return to room temperature Reinstall the Battery ASM If the charge indicator still does not turn on replace the Battery ASM If the charge indicator still does not turn on replace the DC DC 8 BATT board then the planar board Then reinstall the Battery ASM If the reinstalled Battery ASM is not charged go to the next section Checking the Battery ASM Battery ASM charging will not start until the Fuel Gauge shows that less than 95 of the total power remains with this condition the Battery ASM can charge to 100 of its capacity This protects the Battery ASM from being overcharged or having a shortened life Do the following 1 Power off the computer 2 Remove the Battery ASM and measure the voltage between battery terminals 1 and 7 See the fol lowing figure Note Signal lines not used in these steps are used for communications between the system and the battery 3 If the voltage is less than 10 6V Li lon or 9 6V NiMH the Battery ASM has been discharged recharge the Battery ASM If the voltage is still less than 10 6V Li lon or 9
48. hen a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the planar board in loop mode at least 10 times 2 f no error is detected do not replace any FRUs If any error is detected replace the FRU shown by the FRU code Rerun the test to verify that no more errors exist Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate nondefective FRUs Verify that the power supply being used at the time of the failure is operating correctly See Power System Checkout on page 28 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices a Non IBM devices b Devices attached to the ThinkPad Port Replicator with Advanced Etherjet Feature c Printer mouse and other external devices d Battery ASM e Hard disk drive f DIMM g CD ROM and Diskette Drive FDD ASM in the Combobay UltraBay FX h PC Cards PCMCIA 4 Power on the computer Determine if the problem has changed 6 If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU 7 Ifthe problem rem
49. icator Related Symptoms 38 Power Related Symptoms 38 PC Card PCMCIA Related Symptoms 38 Speaker Related Symptoms 38 Power Management Related Symptoms 39 Peripheral Device Related Symptom 39 Intermittent Problems 40 Undetermined Problems 40 CE Utility Program Diskette 2 2 41 Setting the LCD Panel ID 41 Setting the Thermal Sensor 41 Contents V Writing the VPD Data Flash UUID oosa rcm Running the Diagnostics PQA System Diagnostics Audio Resource and Speaker out Test PCMCIA WrapCard Test Modem Dial and Data Transfer Test FIR Data Transfer Test USB Connect Disconnect Test Fan Diagnostics FRU Removals and Replacements vi FRU Service Procedures Battery ASM 000 4 Hard Disk Drive 4 Gombo Bay 24 44 monoa t boa tani A Diskette Drive FDD ASM CD ROMASM Combo Bay FPC Hard Disk Adapter Combo Bay ASM Modem Card Backup Battery RTC Keyboard rl ren LED Board i m s wb fue os Upper Heatsink PG MGIA Slots oscars xem ars CPU Board oL Lowe leia xm LCD Panel ASM Upper Cover ASM e IMM Lower Heatsink ASM Fan ASM Z5 5 ef
50. ices in your country Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative O Copyright International Business Machines Corpo ration 1998 All rights reserved Note to US Government Users Documentation related to restricted rights Use duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp m Important This manual is intended for trained servicers who are familiar with ThinkPad products Use this manual along with the advanced diagnostic tests to trouble shoot problems effectively Before servicing an IBM ThinkPad product be sure to review the safety information under Safety Notices Multi lingual Translations on page 4 and Safety Information on page 11 Related Publications The following product publications are available through IBM or your IBM Authorized Dealer Publication Part Form Number Mobile Systems HMM Volume 1 Laptop Note book Portable and ThinkPad Computers Models L40 CL57 N45 N51 P70 P75 ThinkPad 300 350 500 510 710T Expansion Unit Dock I Dock Il Mobile Systems HMM Volume 2 ThinkPad Com puters Models 340 355 360 370 700 701 720 750 755 30H2356 S82G 1501 01 30H2357 S82G 1502 03 Mobile Systems HMM Volume 3 ThinkPad Com puters Models 365 380 385 560 760 SelectaDock 84H8099
51. is opened The real time clock alarm is signaled The ring indicator RI is signaled by a serial device or a PC Card device e The Fn key is pressed Wake on LAN occurs e Power switch is pressed The computer also exits suspend mode when timer condi tions are satisfied for entering hibernation mode Hibernation Mode For Windows NT or OS 2 user A Windows NT or OS 2 user cannot create a hibernation file in a Windows NT or OS 2 system that uses the NTFS HPFS format system If you want to use hibernation mode you should reinstall Windows NT with a FAT format system Also if boot manager is installed the computer cannot enter hibernation mode Note Before using hibernation mode you need a hibernation file In hibernation mode the following occurs The system status RAM VRAM and setup data are stored on the hard disk The system is powered off 32 ThinkPad 390 i Series 1700 Notes 1 In the ThinkPad Configuration program the computer can be set to suspend when docked 2 The computer cannot enter hibernation mode when it is attached to the ThinkPad Port Replicator with Advanced Etherjet Feature Events that cause the computer to enter hibernation mode e Hibernation mode requested by function key Fn F12 Timer conditions are satisfied in suspend mode when hibernate by timer is enabled e A critically low battery condition occurs e The power switch is pressed BIOS Setup The compute
52. ity of the user IBM may have patents or pending patent applications cov ering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood NY 10594 U S A Trademarks The following terms are trademarks or service marks of IBM Corporation in the United States and other countries IBM PS 2 ThinkPad TrackPoint TrackPoint IV Microsoft Windows and the Windows 95 flag are trade marks or trademarks of Microsoft Corporation The following terms are trademarks or service marks of other companies as follows Intel Intel Corporation Mylar EL Du Pont de Nemours and Company PCMCIA Personal Computer Memory Card Interface Association Pentium Intel Corporation 92 ThinkPad 390 i Series 1700 Part Number 10L9626 Printed in U S A
53. ive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an elec trical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages e Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units e Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position e f you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Attention Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Attention There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and use the approved probe leads and accesso ries for that tester
54. ker ASM 13 3 on page 72 VR Board ASM 13 3 on page 73 LCD Inverter ASM 13 3 on page 74 e Microphone ASM 13 3 on page 74 H Size Quan Head amp Step tity Color Torque 1 M2 x 4L 1 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement LCD FPC ASM 13 3 Battery ASM on page 49 Hard Disk Drive on page 49 e Combo Bay on page 50 ThinkPad 390 i Series 1700 75 Keyboard on page 54 LCD Bezel ASM 13 3 on page 71 Speaker ASM 13 3 on page 72 e VR Board ASM 13 3 on page 73 LCD Inverter ASM 13 3 on page 74 Microphone ASM 13 3 on page 74 LCD Panel ASM 13 3 on page 75 Disconnect the LCD FPC cable from the LCD LCD Bezel ASM 12 1 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 76 ThinkPad 390 i Series 1700 Size Quan Head amp Step tity Color Torque 2 M2 5 x 6L 3 Pan head 3 2 kgf cm black Note Make sure you use the correct screw for replacement Speaker ASM 12 1 e Battery ASM on page 49 Hard Disk Drive on page 49 e Combo Bay on page 50 Keyboard on page 54 LCD Bezel ASM 12 1 on page 76 To remove the speaker 1 Carefully disconnect the speaker cable from the con nector 2 Remove the five screw
55. la r glementation en vigueur Lorsque vous remplacez la pile de sauvegarde ou celle de l horloge temps r el veillez n utiliser que les mod les cit s dans la liste de pi ces d tach es ad quate Une batterie ou une pile inappropri e risque de prendre feu ou d exploser Die Bereitschaftsbatterie die sich unter dem Diskettenlaufwerk befindet kann geringe Mengen Nickel und Cadmium enthalten Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden Sie darf nicht zerlegt wiederaufgeladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Die Batterie kann schwere Verbrennungen oder Ver tzungen verursachen Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Bereitschafts oder Systembatterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren Alcune batterie di riserva contengono una piccola quantit di nichel e cadmio Non smontarle ricaricarle gettarle nel fuoco o nell acqua n cortocircuitarle Smaltirle secondo la normativa in vigore DPR 915 82 successive disposizioni e disposizioni locali Quando si sostituisce la batteria dell RTC real time clock o la batteria di supporto utilizzare soltanto i tipi inseriti nell appropriato Catalogo parti L impiego di una batteria non adatta potrebbe determinare l incendio o l esplosione della batteria stess
56. lso defines the SCSI information in an eight digit error message Shorter POST Messages 0 0 0 0 0 0 0 0 Size SCSI Slot Number SCSI Logical Unit Number SCSI ID SCSI Reserved Device Code All SCSI devices are set to a different SCSI ID Duplicate SCSI ID settings can generate a false error message Use the SCSI ID to determine whether the error message is coming from an internal or an external device 2 ThinkPad 390 i Series 1700 Drive and Diskette Compatibility Matrix The following table provides identification information for 3 5 inch drives Diskette Identifying Drive Mark 3 5 Inch 1 44MB 1 44 on the eject button 3 5 Inch 2 88MB 2 88 on the eject button The following table provides compatibility information for 3 5 inch diskettes and 3 5 inch diskette drives Diskette 1 44MB 2 88MB Capacity Drive Drive 1 0MB Read Write Read Write 2 0MB Read Write Read Write 4 0MB Not Compatible Read Write The following table provides identification information for 5 25 inch diskette drives Diskette Identifying Drive Mark 5 25 Inch 360KB External Asterisk on bezel 5 25 Inch 1 2MB Internal 1 2 on the eject button The following table provides compatibility information for 5 25 inch diskettes and 5 25 inch diskette drives Diskette 360KB 1 2MB Capacity Drive Drive 360KB Read Write Read Write 1 2MB
57. m the keyboard 2 Hard disk drive 3 Planar board The system will not 1 Lid switch enter suspend mode 2 Planar board after closing the LCD Battery fuel gauge 1 Remove Battery ASM and let does not go higher it cool for 2 hours than 90 2 Refresh battery continue using battery in BIOS Setup mode until powe off then charge battery 3 Battery 4 DC DC amp Charger board 5 Planar board System configuration 1 Load Setup Defaults and does not match the reboot the system installed devices 2 Reseat the Combobay ASM System hangs 1 Reseat Hard Disk Combobay intermittently ASM 2 Fan ASM 3 Planar board Peripheral Device Related Symptom Symptom Error FRU Action in Sequence External display does not work correctly USB does not work correctly Planar board Planar board Print problems Run printer self test Printer driver Printer cable Planar board Serial or parallel port device problems Device driver Device cable Device Planar board Note If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 40 ThinkPad 390 i Series 1700 39 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electronic discharge or software errors FRU replacement should be considered only w
58. m is equipped with sensors to protect against system overheating By setting the video controller and processor thermal thresholds the system can turn on the cooling Fan ASM or shut down automatically when temper atures reach the defined threshold parameters Systems experiencing frequent auto sensor shutdown may need to reset the thermal sensor threshold refer to Setting the Thermal Sensor on page 41 and execute the fan test to ensure the cooling Fan ASM is operating normally Follow the steps below to use the Fan Diagnostics program 1 Boot from the Diagnostics Program Diskette 46 ThinkPad 390 i Series 1700 2 Select Fan Diagnostics from PC DOS 7 0 Startup menu 3 Follow the instructions on the screen to execute the fan diagnostics Note If the test fails try reseating the Fan ASM con nector or replacing the Fan ASM FRU Removals and Replacements This section contains information about removals and replacements Do not damage any parts Only certified and trained personnel should service the computer e The arrows in this section show the direction of move ment to remove a FRU or to turn a screw to release the FRU The arrows are marked in numeric order in square callout to show the correct sequence of removal When other FRUs must be removed before the failing FRU is removed they are listed at the top of the page To replace a FRU reverse the removal procedure and follow any notes tha
59. n page 56 CPU Board on page 58 LCD Panel ASM on page 59 Upper Cover ASM on page 60 IMM Lower Heatsink ASM To remove the fan ASM 62 ThinkPad 390 i Series 1700 1 Remove the screw securing the fan ASM Lift the fan ASM up to remove 2 Remove the two screws securing the fan ASM 3 Remove the mylar from the fan ASM SS d SS 4 BE SS SE 0020007 TERR SS s Ze EE SE SE S S Size Quan Head amp Step tity Color Torque 1 M2 x 4L 1 Flat head 1 6 kgf cm silver 2 M2 5 x 3 5L Flat head 1 6 kgf cm 2 black Note Make sure you use the correct screw for replacement Power Latch IR Board and DC DC amp BATT Board Battery ASM on page 49 Hard Disk Drive on page 49 e Combo Bay on page 50 ThinkPad 390 i Series 1700 63 Keyboard on page 54 LED Board on page 56 Upper Heatsink on page 56 CPU Board on page 58 LCD Panel ASM on page 59 Upper Cover ASM on page 60 IMM Lower Heatsink ASM on page 62 Fan ASM on page 62 To remove these boards and latch 1 Remove the power latch and IR board 2 Remove the screw securing the DC DC amp BATT board and disconnect the DC DC amp BATT board from the base cover ASM Size Quan Head amp Step tity Color Torque 3 M2 5 x 6L 1 Pan head 3 2 kgf cm black Note Make sure you use the correct s
60. ne for internal and the other for external speakers to verify if the system s audio function is in working order PCMCIA WrapCard Test Boot from the Diagnostic Program Diskette and select PCMCIA WrapCard Test from PC DOS 7 0 Startup Menu Follow the instructions on the screen to run the PCMCIA test The green LED on the PC test card lights up when the PCMCIA test is running If the LED does not light up check whether the card is installed correctly by reseating the card If it still does not light up after it is reseated try using another slot for the test If the LED still does not turn on and the test fails replace the FRU shown by the diag nostic errror code Modem Dial and Data Transfer Test Boot from the Diagnostic Program Diskette and select Modem Dial and Data Transfer Test from PC DOS 7 0 Startup Menu Follow the instructions on the screen to execute modem test If the test fails go to Modem Board Checkout on page 28 Note A telephone line is required for completing the modem test FIR Data Transfer Test Boot from the Diagnostic Program Diskette and select Running FIR Data Transfer Test from PC DOS 7 0 Startup Menu Follow the instructions on the screen to execute FIR test USB Connect Disconnect Test Boot from the Diagnostic Program Diskette and select Running USB Connect Disconnect Test from PC DOS 7 0 Startup Menu Follow the instructions on the screen to execute the USB test Fan Diagnostics The syste
61. nt Service Information 1 How to Use Error Messages 2 How to Read POST Error Messages 2 Drive and Diskette Compatibility Matrix 3 Safety Notices Multi lingual Translations 4 Safety Information 11 General Safety 0 11 Electrical Safety 12 Safety Inspection Guide 13 Handling Electrostatic Discharge Sensitive Devices 15 Grounding Requirements 15 Laser Compliance Statement 16 ThinkPad 390 i Series 1700 Hardware Maintenance Manual Lo fd cece e eit A de A a 19 Read This First 19 What to Do First 20 How to Disable the Password 21 Product Overview 2 4 21 Fn Key Combinations 22 Status Indicators 23 Checkout Guide 24 Audio Checkout 25 Diskette Drive Checkout 25 CD ROM ASM Checkout 26 Fan ASM Checkout 27 Keyboard and Auxiliary Input Device Checkout 27 Memory Checkout 27 Modem Board Checkout 28 Power System Checkout 28 TrackPoint Checkout 30 Power Management Features 31 Symptom to FRU Index 33 Numeric Error Codes 34 Error Messages 36 No Beep Symptoms 37 LCD Related Symptoms 37 Keyboard Related Symptoms 38 Ind
62. om puter using each of the following power sources 1 Remove the battery ASM 2 Connect the AC Adapter and check that power is sup plied 28 ThinkPad 390 i Series 1700 3 Disconnect the AC Adapter and install the charged battery ASM then check that power is supplied by the battery ASM If you suspect a power problem refer the the appropriate power supply check listed below Checking the AC Adapter Checking the Operational Charging Checking the Battery ASM on page 30 Checking the AC Adapter You are here because the computer fails only when the AC Adapter is used e If the power problem occurs only when the ThinkPad Port Replicator with Advanced Etherjet Feature e If the power on indicator does not turn on check the power cord of the AC Adapter for correct continuity and installation e If the operational charge does not work go to Checking the Operational Charging Unplug the AC Adapter cable from the computer and measure the output voltage at the plug of the AC Adapter cable See the following figure Pin Voltage V dc 1 14 5 to 417 0 2 Ground If the voltage is not correct replace the AC Adapter If the voltage is within the range do the following e Replace the DC DC amp BATT board Replace the planar board e If the problem is not corrected go to Undetermined Problems on page 40 Note An audible noise from the AC Adapter does not always indicate a de
63. orean 02K4730 KBD ASM LA Spanish 02K4731 Miscellaneous MISC NAME PLATE LABEL PACK 05K5921 RUBBER KIT 05K5920 FPC STOPPER TAPE 05K5914 MYLAR PACK 05K5982 SCREW PACK 05K5489 FOOT L amp R 05K5504 Others AC Adapter 45W 2 PIN with infor 12J0536 mation label AC Adapter 45W 3 PIN with infor 12J0537 mation label Power cord Japan 2 PIN 13H5273 Power cord Argentina Australia 76H3514 Papua New Guinea New Zealand Paraguay Uruguay Power cord Bahamas Barbados 76H3516 Bermuda Bolivia Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Korea South Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies U S A Venezuela Power cord Austria Belgium 76H3518 Bulgaria Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Netherlands Norway Poland Portugal Romania Slovakia Spain Sweden Turkey former Yugoslavia Power cord Denmark 76H3520 Power cord Bangladesh Pakistan 76H3522 South Africa Sri Lanka Power cord Thailand 76H4866 Power cord Abu Dhabi Albania 76H3524 Antigua Bahrain Brunei Dubai Fiji Hong Kong India Ireland Kenya Kuwait Macao Malaysia Nigeria Oman People s Republic of China Qatar Singapore United Kingdom Power cord Switzerland 76H3528 Power cord Isr
64. other parts in a safe place away from all personnel while you are ser vicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Attention Metal objects are good electrical conduc tors e Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes e After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective e Reinstall all covers correctly before returning the machine to the customer Introduction 11 Electrical Safety Observe the following rules when working on electrical equipment m Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live elec trical currents Many customers have near their equipment rubber floor mats that contain small conduct
65. ots on all the time is characteristic of TFT LCD technology but excessive pixel problems can cause viewing concerns The LCD should be replaced if the number of missing discolored or lighted dots in any background is 8 or more Replacing the System Board When you replace the system board restore the system unit serial number using the VPD Data Utility and reassign the UUID using the Flash UUID Utility in the ThinkPad 390 i Series 1700 CE Utility Diskette Note Do not power off the computer while restoring the VPD Screw Notices When you service this machine do the following e Keep the screw kit P N 12J0808 in your tool bag Always use new screws Plastic screws cannot be reused e Use a torque screwdriver if possible Screw Tightening Information Loose screws can cause a reliability problem The IBM ThinkPad com puter addresses this problem with nylon coated screws Tighten screws as follows Plastic to plastic Turn an additional 90 degrees after the screw head touches the surface of the plastic part Logic card to plastic Turn an additional 180 degrees after the screw head touches the surface of the logic card Torque driver If you have a torque driver refer to the torque instructions with each step 48 ThinkPad 390 i Series 1700 Battery ASM To remove the Battery ASM press the latch to release then pull out the Battery ASM Reverse the steps described above when installing a new b
66. ourt circuit ou la mise a la masse d une batterie peut produire suffisamment de courant pour br ler des mat riaux combustibles ou causer des br lures corporelles graves Obwohl Hauptbatterien eine niedrige Spannung haben k nnen sie doch bei KurzschlufB oder Erdung genug Strom abgeben um brennbare Materialien zu entz nden oder Verletzungen bei Personen hervorzurufen Sebbene le batterie di alimentazione siano a basso voltaggio una batteria in corto circuito o a massa pud fornire corrente sufficiente da bruciare materiali combustibili o provocare ustioni ai tecnici di manutenzione Aunque las bater as principales tienen un voltaje bajo una bater a cortocircuitada o con contacto a tierra puede producir la corriente suficiente como para quemar material combustible o provocar quemaduras en el personal Introduction 9 m Safety Notice 8 Before removing any FRU power off the computer unplug all power cords from electrical outlets remove the battery pack then disconnect any interconnecting cables Avant de retirer une unit remplacable en client le mettez le syst me hors tension d branchez tous les cordons d alimentation des socles de prise de courant retirez la batterie et d connectez tous les cordons d interface Die Stromzufuhr muB abgeschaltet alle Stromkabel aus der Steckdose gezogen der Akku entfernt und alle Verbindungskabel abgenommen sein bevor eine FRU entfernt wird Prima di rimuovere qu
67. own by attachment of a nonsupported device Forgotten computer password making the computer unusable The following symptoms might indicate damage caused by by nonwarranted activities Missing parts might be a symptom of unauthorized service or modification HDD spindles can become noisy from being sub jected to excessive force or from being dropped How to Disable the Password There are three passwords used at a typical customer site the Setup password the HDD password and the Power On password Power On password 1 Power off the computer 2 Remove the battery pack and AC Adapter 3 Remove the backup battery RTC for 20 minutes or use a screwdriver to touch the backup battery RTC for 1 second Put back the backup battery RTC 5 Power on the computer and wait until POST ends 6 Verifty that the password prompt does not appear Supervisor and HDD passwords The Supervisor password and HDD password HDD 1 and HDD 2 are security features that are used to protect the system and the hard disk drive data from unauthorized access No overriding capability is pro vided so it cannot be reset if forgotten If the cus tomer forgets the Supervisor password the planar board must be replaced If the customer forgets the HDD password the hard disk drive must be replaced Product Overview The following shows an overview of the system features of the ThinkPad 390 i Series 1700 computer Feature Descri
68. page 66 Speaker ASM 14 1 on page 67 VR Board ASM 14 1 on page 68 To remove the microphone ASM 1 Disconnect the power cable from the microphone 2 Lift the LCD away from the display panel LCD Panel ASM 14 1 e Battery ASM on page 49 Hard Disk Drive on page 49 e Combo Bay on page 50 e Keyboard on page 54 LCD Bezel ASM 14 1 on page 66 Speaker ASM 14 1 on page 67 VR Board ASM 14 1 on page 68 e Microphone ASM 14 1 Remove the screw covers and screws ThinkPad 390 i Series 1700 69 Size Quan Head amp Step tity Color Torque M2 x 4L 2 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement LCD Inverter ASM 14 1 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 LCD Bezel ASM 14 1 on page 66 Speaker ASM 14 1 on page 67 VR Board ASM 14 1 on page 68 Microphone ASM 14 1 on page 69 LCD Panel ASM 14 1 on page 69 Note See Setting the LCD Panel ID on page 41 To remove the LCD inverter ASM i Disconnect the cable from the inverter board 2 Lift the inverter board away from the display panel 70 ThinkPad 390 i Series 1700 LCD FPC ASM 14 1 Battery ASM on page 49 Hard Disk Drive on page 49 e Combo Bay on page 50 Keyboard on page
69. ption Processor ntel Pentium MMX processor 233 MHz L2 cache Inte Pentium II processor 233 MHz L2 cache Inte Pentium II processor 266 MHz L2 cache Bus architecture PCI Bus ThinkPad 390 i Series 1700 21 Feature Memory Description 2 DIMM slots no memory on the planar board 32 MB 64 MB or 128 MB DIMM card max 256 MB CMOS RAM 114 bytes 4 Kbytes Video e 12 1 inch 64K colors 800x600 pixel TFT color LCD e 13 3 inch 64K colors 1024x768 pixel TFT color LCD e 14 1 inch 64K colors 1024x768 pixel TFT color LCD Audio e 16 bit audio Internal stereo speakers Internal microphone Wavetable MIDI Diskette drive 1 44MB 3 mode 3 5 inch Hard disk drive e 3 2 GB 2 5 inch IDE inter face 4 0 GB 2 5 inch IDE inter face CD ROM drive 5 25 inch 20X speed E IDE inter face UO ports External monitor Headphone line out e Line in e Microphone in e Mouse keyboard e Parallel Serial USB e BI Infrared transfer IrDA 1 1 Internal modem 56Kbps depends on the model PC Card PCMCIA One Type III or two Type II CardBus ZV port support AC Adapter 56 Watt type Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions The Fn key works independently of the operating system The operating system obtains
70. r than default settings may exist on the computer you are servicing Running Automatic Configuration may alter those set tings Note the current configuration settings using the View Configuration option and verify that the set tings are in place when service is complete Hard Disk Drive Replacement Strategy Always try to run a low level format before replacing a hard disk drive m Attention The drive startup sequence in the computer you are servicing might have been changed Be extremely careful during write operations such as copying saving or formatting Data or programs can be over written if you select an incorrect drive How to Use Error Messages Use the error codes displayed on the screen to diagnose failures If more than one error code is displayed begin the diagnosis with the first error code The cause of the first error code can result in false error codes being dis played If no error code is displayed see if the error symptom is listed in the Symptom to FRU Index for the computer you are servicing How to Read POST Error Messages POST error messages are displayed on the screen as three four five or eight digits The error messages that can be displayed as shorter POST messages are high lighted in this index Some digits will represent different information for SCSI errors versus non SCSl errors The following example shows which digits display the shorter POST error messages and a
71. rect phone line for modem con nection is 919 557 0001 or tieline 255 0001 Advise customers to contact the PC Company HelpCenter at 800 772 2227 if they need assistance in obtaining or installing any diskette fixes Customers in Canada should call IBM HelpPC at 800 565 3344 for assistance or down load information The Canadian BBS phone numbers are Montreal 514 938 3022 Toronto 905 316 4255 Vancouver 604 664 6464 Winnipeg 204 934 2735 FRU Replacement Strategy r Before Replacing Parts Ensure that all diskette fixes are installed prior to replacing any FRUs listed in this manual Use the following strategy to prevent unnecessary FRU replacement and service expense If you are instructed to replace a FRU and that does not correct the problem reinstall the original FRU before you continue Some computers have both a processor board and a System board If you are instructed to replace either the processor board or the system board and the first board that you replaced does not correct the problem reinstall the original board then replace the other processor or system board If an adapter or device consists of more than one FRU an error code may be caused by any of the FRUs Before replacing the adapter or device remove the FRUs one by one to see if the symp toms change Replace only the FRU that changed the symptoms Introduction 1 m Attention A customized setup configuration othe
72. rrors detected in POST or system operation runtime In the following error codes X can be any number If no codes are available use narra tive symptoms If the symptom is not listed go to Undetermined Problems on page 40 Note For IBM devices not supported by diagnostic codes in this ThinkPad computer see the manual for that device Numeric Error Codes The following is a list of the message that the BIOS can display Most of them occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been config ured Following the list are explanations of the messages and remedies for reported problems If the system fails after you make changes in the Setup menus reset the computer enter Setup and install Setup defaults or correct the error Symptom Error FRU Action in Sequence 0200 1 Reseat hard disk drive Failure Fixed 2 Load Setup Defaults in BIOS Setup Disk Utility 3 Hard disk drive 4 Planar board 0211 Go to Keyboard and Auxiliary Input Stuck Key Device Checkout on page 27 0211 Go to Keyboard and Auxiliary Input Keyboard Device Checkout on page 27 error 0212 Go to Keyboard and Auxiliary Input Keyboard Device Checkout on page 27 Controller Failed 0213 Unlock external keyboard Keyboard locked Unlock key switch 0220 Load Setup Defaults in
73. s securing the speaker 3 Gently lift the speaker away from the display panel ThinkPad 390 i Series 1700 77 Size Quan Head amp Step tity Color Torque 2 M2 x 4L 5 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement VR Board ASM 12 1 Battery ASM on page 49 Hard Disk Drive on page 49 Combo Bay on page 50 Keyboard on page 54 e LCD Bezel ASM 12 1 on page 76 e Speaker ASM 12 1 on page 77 To remove the VR board ASM 1 Disconnect the power cable from the VR board 2 Carefully remove the VR board from the display panel Size Quan Head amp Step tity Color Torque 2 M2 x 4L 1 Flat head 1 6 kgf cm silver Note Make sure you use the correct screw for replacement 78 ThinkPad 390 i Series 1700 LCD Inverter ASM 12 1 e Battery ASM on page 49 Hard Disk Drive on page 49 e Combo Bay on page 50 e Keyboard on page 54 e LCD Bezel ASM 12 1 on page 76 Speaker ASM 12 1 on page 77 e VR Board ASM 12 1 on page 78 Note See Setting the LCD Panel ID on page 41 To remove the LCD inverter ASM 1 Disconnect the cable from the inverter board 2 Lift the inverter board away from the display panel Microphone ASM 12 1 e Battery ASM on page 49 Hard Disk Drive on page 49 e Combo Bay on page 50 e Keyboard
74. skette Drive Checkout on page 25 ThinkPad 390 i Series 1700 35 Symptom Error FRU Action in Sequence 02B2 1 Check that the drive is defined with Incorrect the proper diskette type in BIOS Drive A type Setup Utility run 2 Goto Diskette Drive Checkout on SETUP page 25 02D0 1 CPU card System 2 Planar board cache error Cache dis abled 02F0 1 CPU card CPU ID 2 Planar board 02F5 1 DIMM DMA Test 2 CPU card Failed 3 Planar board 02F6 1 DIMM Software NMI 2 CPU card Failed 3 Planar board 02F7 1 DIMM Fail Safe 2 CPU card Timer NMI 3 Planar board Failed Error Messages Symptom Error FRU Action in Sequence Device Address Con flict 1 Load Setup Defaults in BIOS Setup Utility 2 Backup battery RTC 3 Planar board Allocation 1 Load Setup Defaults in BIOS Setup Error for Utility device 2 Backup battery RTC 3 Planar board Failing Bits 1 DIMM nor 2 BIOS ROM 3 Planar board Invalid 1 BIOS ROM System Con 2 Planar board figuration Data UO device 1 Load Setup Defaults in BIOS Setup IRQ conflict Utility 2 Backup battery RTC 3 Planar board 36 ThinkPad 390 i Series 1700 Operating 1 system not found 2 3 4 Symptom Error FRU Action in Sequence Enter BIOS Setup Utility and see if the hard disk drive and diskette drive A are properly identified Diskette drive FDD ASM H
75. t 2 MB Total Memory Slot 1 MB MB 32 0 32 0 32 32 32 32 64 64 0 64 0 64 64 64 32 96 32 64 96 ThinkPad 390 i Series 1700 27 Slot 2 MB Total Memory Slot 1 MB MB 64 64 128 128 0 128 0 128 128 128 32 160 32 128 160 128 64 192 64 128 192 128 128 256 Memory errors might stop system operation show error messages on the screen or hang the system Use the following procedure to isolate memory problems 1 Boot from the diagnostics diskette and start the PQA program please refer to PQA System Diagnostics on page 42 2 Go to Memory in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window Note Make sure that the DIMM is properly installed into the connector A loose connection can cause an error System Programs in Flash Memory System setup programs are stored in the flash memory Flash Memory Update The flash memory update is required for the following conditions e New versions of system programs e New features or options Modem Board Checkout Do the following to isolate the problem to the system internal modem 1 Go to the Startup menu by selecting Modem Dial and Data Transfer in the diagnostics diskette 2 Follow the instructions in the message window 3 If the test detects a modem problem replace the modem card Power System Checkout To verify the symptom of the problem power on the c
76. t pertain to replacement When replacing a FRU use the correct screw size as shown in the procedures Safety Notice 1 Before the computer is powered on after FRU replace ment make sure all screws springs or other small parts are in place and are not left loose inside the computer Verify this by shaking the computer and listening for rat tling sounds Metallic parts or metal flakes can cause elec trical short circuit Safety Notice 4 The lithium battery can cause a fire explosion or severe burn Do not recharge it remove its polarized connector disassemble it heat it above 100 C 212 F incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incor rect battery can result in ignition or explosion of the battery Safety Notice 8 Before removing any FRU power off the computer unplug all power cords from electrical outlets remove the Battery ASM and then disconnect any interconnecting cables An electrostatic discharge ESD strap P N 6405959 must be used to establish personal grounding ThinkPad 390 i Series 1700 47 FRU Service Procedures Review the following procedures before replacing any FRU LCD FRU Replacement Notice The TFT LCD for the notebook computer contains over 2 359 296 thin film transistors TFTs A small number of missing discol ored or lighted d
77. tent of this inspection guide is to assist you in identi fying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service per sonnel from injury This guide addresses only those items However good judgment should be used to identify poten tial safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal elec trical shock e Explosive hazards such as a damaged CRT face or bulging capacitor Mechanical hazards such as loose or missing hard ware Introduction 13 The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground conti nuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should
78. tter k nnen Kurzschl sse erzeugen Prima di accendere l elaboratore dopo che stata effettuata la sostituzione di una FRU accertarsi che tutte le viti le molle e tutte le altri parti di piccole dimensioni siano nella corretta posizione e non siano sparse all interno dell elaboratore Verificare ci scuotendo l elaboratore e prestando attenzione ad eventuali rumori eventuali parti o pezzetti metallici possono provocare cortocircuiti pericolosi Antes de encender el sistema despues de sustituir una FRU compruebe que todos los tornillos muelles y dem s piezas peque as se encuentran en su sitio y no se encuentran sueltas dentro del sistema Compru belo agitando el sistema y escuchando los posibles ruidos que provocar an Las piezas met licas pueden causar cortocircuitos el ctricos 4 ThinkPad 390 i Series 1700 r Safety Notice 2 Some standby batteries contain a small amount of nickel and cadmium Do not disassemble it recharge it throw it into fire or water or short circuit it Dispose of the battery as required by local ordinances or regu lations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery Certaines batteries de secours contiennent du nickel et du cadmium Ne les d montez pas ne les rechargez pas ne les exposez ni au feu ni a l eau Ne les mettez pas en court circuit Pour les mettre au rebut conformez vous a
79. vailable suboptions ThinkPad 390 i Series 1700 Test Times show the number of tests to perform PQA Diagnostic Program Error Codes and Messages Error Code Message FRU Action in Sequence 16XX Backup battery error Backup battery RTC 1XXX CPU or planar board error Reload BIOS default setting CPU card Planar board 2XXX Memory error Reconnect PU card DIMM Planar board 3XXX Keyboard error Reseat key board Keyboard Planar board 4XXX Video error Planar board 5XXX Parallel port error Planar board 6XXX Serial port or planar board error Planar board 7XXX Diskette drive error Diskette drive FDD ASM Planar board 8XXX Hard disk error Reload BIOS default setting Hard disk drive Planar board 9XXX CD ROM error Reseat CD ROM cable CD ROM drive Planar board 10XXX CPU or planar board error CPU card Planar board 11XXX Pointing device error Reseat key board Keyboard Planar board Audio Resource and Speaker out Test Boot from the Diagnostic Program Diskette and select Running Audio Resource and Speaker Out Test from PC DOS 7 0 Startup Menu Follow the instructions on the screen to execute the audio test If the test fails go to Audio Checkout on page 25 ThinkPad 390 i Series 1700 45 Attention You should execute this program two times o
80. y e Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices e Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the AC plug on AC operated computers Grounding Requirements Electrical grounding of the computer is required for oper ator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Introduction 15 Laser Compliance Statement Some IBM Personal Computer models are equipped from the factory with a CD ROM drive CD ROM drives are also sold separately as options The CD ROM drive is a laser product The CD ROM drive is certified in the U S to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations DHHS 21 C
81. yeHua He cworpure Ha nyy He pa3r isubiBaltre ero C NOMOLUbIO OMTUHECKUX MHCTPYMEHTOB a TaKKE n3 6era te npamoro Bo3nelcrBus naasepHoro nyua Ked je laserov jednotka otvoren Vyhnite sa priamemu poh adu a nehladte priamo s optick mi n strojmi do l ta a vyhnite sa priamemu vystaveniu l ov Radiaci n l ser al abrir No mire fijamente ni examine con instrumental ptico el haz de luz Evite la exposici n directa al haz Introduction 17 18 ThinkPad 390 i Series 1700 ThinkPad 390 i Series 1700 Hardware Maintenance Manual About This Manual This manual contains service and reference information for the IBM ThinkPad 390 i Series 1700 products Use this manual along with the advanced diagnostics tests to trou bleshoot problems effectively The manual is divided into sections as follows The introduction section provides general information guidelines and safety information required to service computers e The product specific section includes service refer ence and product specific parts information This manual is intended for trained servicers who are familiar with ThinkPad products Use this manual along with the advanced diagnostics tests to troubleshoot prob lems effectively Read This First Before you go to the checkout guide be sure to read this section Important Notes e Only certified trained personnel should service the computer Read the entire FRU service procedures

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