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HPP Enterprises BX610USABA Tablet User Manual
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1. Item Description Spare part number 3 Pointing stick 486565 001 4 Keyboard with pointing stick includes two buttons and two cables For use in Belgium 597841 A41 For use in Brazil 597841 201 For use in Bulgaria 597841 261 For use in the Czech Republic 597841 221 For use in Denmark 597841 081 For use in France 59784 1 051 For use in French Canada 597841 121 For use in Germany 597841 041 For use in Greece 597841 DJ1 For use in Hungary 597841 211 For use in Iceland 597841 DD1 For use in Israel 597841 BB1 For use in Italy 597841 061 For use in Japan 597841 291 For use in Latin America 597841 161 For use in the Netherlands 597841 B31 For use in Norway 597841 091 For use in Portugal 597841 131 For use in Russia 597841 251 For use in Saudi Arabia 597841 171 For use in Slovakia 59784 1 231 For use in South Korea 597841 AD1 For use in Spain 597841 071 For use in Sweden 597841 B71 For use in Switzerland 597841 BG1 For use in Taiwan 597841 AB1 For use in Thailand 597841 281 For use in Turkey 597841 141 For use in the United Kingdom 597841 031 For use in the United States 597841 001 5 Top cover includes TouchPad board and capacitive board 597833 001 6 Fan heat sink assembly includes replacement thermal material 597840 001 Computer major components 19 Item Description Spare part number 7 Syste
2. Enable disable the embedded Bluetooth device radio enabled by default Enable disable the network interface controller enabled by default Enable disable LAN WLAN switching disabled by default Set the wake on LAN state Options include the following o Disabled o Boot to Network o Follow Boot Order Enable disable the ambient light sensor Enable disable the fingerprint device enabled by default Enable disable the integrated camera enabled by default Enable disable the power monitor circuit enabled by default Enable disable the audio device enabled by default Enable disable a modem device enabled by default Enable disable the microphone enabled by default Enable disable the internal speakers enabled by default Port Options NOTE All port options are enabled by default Enable disable the flash media reader Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Enable disable the 1394 port Enable disable the ExpressCard slot Enable disable the Smart card slot Enable disable the eSATA port ENWW Computer Setup menus 83 Select To do this AMT Options NOTE All AMT options are disabled by default e Enable disable firmware verbosity e Enable disable AMT setup prompt Ctrl P e Enable disable USB key provisioning support e Enable disable unconfigure
3. e When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore follow these steps EY NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only EY NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory Cha
4. A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while and then degrade in the internal layers reducing its life expectancy A CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS fro
5. 597831 001 597832 001 Plastics Kit see Plastics Kit on page 23 for more Plastics Kit spare part information Rubber Kit includes feet and screw covers Screw Kit Cable Kit see Cable Kit on page 24 for more Cable Kit spare part information 597833 001 Top cover includes TouchPad board and capacitive board 28 Chapter 3 Illustrated parts catalog ENWW Spare part Description number 597834 001 Audio connector board 597835 001 External antenna 597836 001 Speaker assembly 597837 001 Latch assembly includes latch bracket two screws and spring 597838 001 System board shield includes replacement thermal material 597839 001 Smart card reader 597840 001 Fan heat sink assembly includes replacement thermal material 597841 001 Keyboard with pointing stick for use in the United States includes two buttons and two cables 597841 031 Keyboard with pointing stick for use in the United Kingdom includes two buttons and two cables 597841 041 Keyboard with pointing stick for use in Germany includes two buttons and two cables 597841 051 Keyboard with pointing stick for use in France includes two buttons and two cables 597841 061 Keyboard with pointing stick for use in Italy includes two buttons and two cables 597841 071 Keyboard with pointing stick for use in Spain includes two buttons and two cables 597841 081 Keyboard with pointing stick
6. The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V ENWW Preliminary replacement requirements 35 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 95 screws and screw locks in 15 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag XXXXXXXXXX Serial XXXXXXXX _ IP PBN AD 800 080 080 080 8801 40 Product XXXXXXXX 10088 088 MM
7. When ordering parts or requesting information provide the computer serial number and model description provided on the service tag hp XXXXXXXXXX Serial XXXXXXXX 118800080 080080 000 880 000 000 400 Product XXXXXXXX 10088 08800 008 08 D0 060 0 000 000 00010 14 Warranty 1y1y0y Model XXXXXXX oecon Product name 1 This is the product name affixed to the front of the computer Serial number s n 2 This is an alphanumeric identifier that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warranty period 4 This number describes the duration in years of the warranty period for the computer Model description 5 This is the alphanumeric identifier used to locate documents drivers and support for the computer Service tag 17 Computer major components Item Description Spare part number 1 Display assembly includes 2 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables 30 7 cm 12 1 in WXGA LED AntiGlare display 597827 001 30 7 cm 12 1 in WXGA LED AntiGlare display for use outdoors 597828 001 30 7 cm 12 1 in WXGA LED AntiGlare touch screen display 612497 001 2 External antenna 597835 001 18 Chapter 3 Illustrated parts catalog ENWW ENWW
8. AMT 83 84 85 wake on LAN NIC power down technology Ethernet cable not included Wireless Integrated WLAN options by way of wireless module Two WLAN antennas built into display assembly Supports no WLAN option Supports the following WLAN formats e Broadcom BCM4312 802 11 b g e Broadcom 4322 AGN 802 11a b g draft n e Intel Centrino Advanced N 6200 ABG e Intel Centrino Advanced N 6200 AGN Integrated WWAN options by way of wireless module Two WLAN antennas world wide 5 band built into display assembly GPS support Subscriber identity module SIM security customer accessible in battery bay Integrated personal area network PAN options by way of Bluetooth module Supports no PAN option Broadcom Bluetooth External media card ExpressCard 34 mm SD Card Reader supporting MultiMediaCard MMC and Secure Digital SD Memory Cards Ports Audio in stereo microphone 2 Chapter 1 Product description ENWW Category Description Audio out stereo headphone RJ 11 modem RJ 45 Ethernet includes link and activity lights USB 2 0 3 one powered VGA Dsub 15 pin 1394a Multipin AC power Docking connector Docking HP 2740 Ultra Slim Expansion Base specific to computer Keyboard Full size keyboard Dual point Spill resistant design DuraKey coating Touchpad supports 2 way scroll with legend Digital erase
9. Component Description 1 Internal display switch Turns off the display if the display is closed while the power is on 2 Volume mute button Mutes and restores speaker sound 3 Volume down button Decreases computer volume 4 Volume up button Increases computer volume Chapter 2 External component identification ENWW Keys Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key A e _ o Q__ R o gt ENWW Top components 9 Front components Component Description 1 Webcam light On The webcam is in use 2 External WWAN antenna button Opens the external wireless wide area network WWAN antenna 3 External WWAN antenna Sends and receives wireless signals to communicate with WWANs 4 Power switch e When the computer is off slide the switch to the right to turn on the computer e When the computer is on slide the switch to the right to shut down the compute
10. Q HP EliteBook 2740p Tablet PC Maintenance and Service Guide O Copyright 2010 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2010 Document Part Number 599102 001 Safety warning notice ENWW A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such
11. e Backing up individual files and folders e Backing up all files and folders e Scheduling automatic backups e Creating recovery points e Recovering information NOTE For detailed instructions perform a search for these topics in Help and Support NOTE Incase of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Chapter 7 Backup and recovery ENWW Note the following when backing up e Store personal files in the My Documents folder and back it up periodically e Back up templates stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document a Display the screen you want to save b Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing doc
12. product description 2 USB 11 power connector identifying 13 power cord set requirements 103 spare part numbers 25 26 power light identifying 7 power requirements product description 3 power switch identifying 10 processor product description 1 product description audio 2 chipset 1 display panel 1 docking support 3 Ethernet 2 external media cards 2 graphics 1 hard drives 1 keyboard 3 memory module 1 microphone 2 modem module 2 operating system 3 pointing devices 3 ports 2 power requirements 3 processors 1 product name 1 security 3 webcam 2 wireless 2 product name 1 Q QuickLook button identifying 11 QuickWeb button identifying 11 R reader fingerprint 5 11 recovery partition 91 95 release latch battery 14 removal replacement preliminaries 31 procedures 36 restore security defaults 84 restore the factory settings 79 restoring the hard drive 91 95 Index 107 RJ 11 modem jack identifying 11 pin assignments 101 RJ 11 connector cable illustrated 24 RJ 45 network jack identifying 13 pin assignments 101 rotate button 13 RTC battery removal 53 spare part number Rubber Kit spare part number 25 28 20 26 53 S SATA Serial Advanced Technology Attachment devices AHCI Advanced Host Controller Interface 81 IDE Integrated Drive Electronics 81 Screw Kit spare part number 26 28 scroll zone TouchPad 6 Secondary Battery Fast Charge 82 security cable slot identifying 11 Securit
13. 490371 D61 Power cord for use in India 504593 003 Broadcom 4312 802 11b g WLAN module for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 504593 004 Broadcom 4312 802 11b g WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the lvory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania
14. For use in the United Kingdom 490371 031 Miscellaneous parts 25 Description Spare part number For use in the United States 490371 001 Screw Kit 597831 001 e Phillips PM2 5x12 0 captive screw e Phillips PM2 0x3 0 screw e Phillips PM2 0x7 0 captive screw e Phillips PM3 0x5 0 screw e Phillips PM2 5x6 0 screw e Phillips PM2 0x5 0 captive screw e Phillips PM2 5x3 0 screw e Phillips PM2 5x5 0 screw e Torx T8M2 0x8 0 screw e TorxT8M2 5x7 0 screw e Torx T8M2 5x6 0 screw e Torx T8M2 5x8 0 screw Sequential part number listing Spare part Description number 454668 001 6 cell 39 Wh 2 0 Ah Li ion battery 482963 001 RTC battery 490371 001 Power cord for use in North America 490371 021 Power cord for use in Europe the Middle East and Africa 490371 031 Power cord for use in the United Kingdom 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Brazil 490371 291 Power cord for use in Japan 490371 AA1 Power cord for use in the People s Republic of China 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 490371 AR1 Power cord for use in South Africa 490371 BB1 Power cord for use in Israel 26 Chapter 3 Illustrated parts catalog Spare part Description number 490371 D01 Power cord for use in Argentina
15. If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components a Hard drive cover see Hard drive on page 41 b Keyboard see Keyboard on page 48 c Top cover see Top cover on page 51 EY NOTE The latch mechanism includes a small spring Please note the installed location of this spring in the following illustration prior to disassembling the latch mechanism to allow for correct reassembly Remove the latch assembly 1 Position the computer right side up with the front toward you 2 Remove the two Phillips PM2 0x4 0 screws 1 that secure the latch bracket to the base enclosure 58 Chapter4 Removal and replacement procedures ENWW 3 Detach the spring from the latch 2 4 Lift the bracket from the computer 1 pull the front latch away from the front of the computer 2 and then lift the inner latch piece from the computer 3 Reverse this procedure to install the latch assembly ENWW Component replacement procedures 59 Speaker assembly Description Spare part number Speaker assembly 597836 001 Before removing the spe
16. 001 e Equipped with Intel Core 5 540M Dual Core processors 2 53 GHz 3 MB L3 cache 607704 001 e Equipped with Intel Core i5 520M Dual Core processors 2 40 GHz 3 MB L3 cache 607705 001 Before removing the system board follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 1 2 3 4 5 a b c d e f g Remove the battery see Battery on page 39 Remove the following components Hard drive see Hard drive on page 41 Keyboard see Keyboard on page 48 Top cover see Top cover on page 51 Display assembly see Display assembly on page 62 System board shield see System board shield on page 66 Smart card reader see Smart card reader on page 68 Modem module see Modem module on page 67 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e SIM see SIM on page 40 e Memory modules see Memory modules on page 47 WLAN module see WLAN module on page 43 WWAN module see WWAN module on page 46 70 Chapter4 Remova
17. 39 Remove the following components WLAN module see WLAN module on page 43 WWAN module see WWAN module on page 46 Hard drive see Hard drive on page 41 Keyboard see Keyboard on page 48 Top cover see Top cover on page 51 Display assembly see Display assembly on page 62 System board shield see System board shield on page 66 Modem module see Modem module on page 67 System board see System board on page 70 Smart card reader see Smart card reader on page 68 Remove the fan heat sink assembly 1 Position the system board upside down Component replacement procedures 73 2 Disconnect the fan cable from the system board 3 In the order indicated on the heat sink loosen the four Phillips captive screws 1 that secure the heat sink to the base enclosure 4 Remove the fan heat sink assembly from the system board 2 EY NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed Thermal material is included with all heat sink and processor spare part kits 74 Chapter 4 Removal and replacement procedures ENWW Misc cables Reverse this procedure to install the fan heat sink assembly Ey NOTE The Cable Kit includes the audio connector board cable Bluetooth cable and RJ 11 connector and cable ENWW Description Spare part number Cable Kit
18. Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the lvory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4322 AGN 802 11a b g draft n WLAN modul
19. HN 000 088 188 008 008 000 000001000 Warranty 1y1y0y Model XXXXXXX Oooo Product name 1 This is the product name affixed to the front of the computer Serial number s n 2 This is an alphanumeric identifier that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warranty period 4 This number describes the duration in years of the warranty period for the computer Model description 5 This is the alphanumeric identifier used to locate documents drivers and support for the computer 36 Chapter4 Removal and replacement procedures ENWW Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 595785 001 There are four rubber feet that attach to the base enclosure in the locations illustrated below l l l l l ENWW Component replacement procedures 37 Pen Description Spare part number Pen includes tether 606899 001 Remove the pen 1 Position the computer right side up with the left side toward you 2 Pull the loop on the tether until it is large enough to pass the pen through it and then pull the pen through the loop 1 3 Remove the pen and tether from the computer 2 Reverse this procedure to install
20. People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia T
21. United Kingdom the United States Uruguay the U S Virgin Islands Venezuela and Vietnam Intel Centrino Advanced N 6200 ABG for use in Pakistan Russia and Ukraine 572510 001 Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer ii Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the hard drive cover see Hard drive on page 41 Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Ey NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 2 Remove the two Phillips PM2 5x3 0 barrel screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 44 Chapter4 Removal and replacement procedures ENWW 3 Remove the WLAN module 3 by pulling the module away from the slot at an angle Ef NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion Reverse this procedure to insta
22. by default Select a SATA Serial Advanced Technology Attachment device mode The following options are available o AHCI Advanced Host Controller Interface IDE Integrated Drive Electronics RAID Redundant Array of Independent Disks select models only ENWW Computer Setup menus 81 Select To do this NOTE Availability of these options varies by computer model Enable disable secondary battery fast charge enabled by default Enable disable HP QuickLook enabled by default Enable disable preboot authentication on HP QuickLook boot enabled by default Enable disable HP QuickWeb enabled by default Enable disable HP QuickWeb write protect disabled by default Enable disable virtualization technology select models only disabled by default Enable disable TXT Intel Trusted Execution Technology select models only disabled by default Enable disable Multi Core CPU enabled by default Enable disable Intel HT Technology enabled by default Enable disable Wake on USB enabled by default Enable disable Num lock state at boot disabled by default 82 Chapter5 Computer Setup ENWW Select To do this Built In Device Options Enable disable the wireless button state enabled by default Enable disable embedded WWAN device radio select models only enabled by default Enable disable embedded WLAN device radio select models only enabled by default
23. care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE 32 Chapter4 Removal and replacement procedures ENWW Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions
24. details Hard drive specifications 87 88 Chapter6 Specifications ENWW 7 Backup and recovery Windows 7 To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Backup and Restore provides the following options e Creating a system repair disc select models only e Backing up individual files and folders e Creating a system image select models only e Scheduling automatic backups select models only e Creating system restore points e Recovering individual files e Restoring the computer to a previous state e Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support NOTE Incase of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information ENWW Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The sys
25. device is on e Amber All wireless devices are off and 6 Wireless switch Turns the wireless feature on or off but does not create a wireless connection NOTE A wireless network must be set up in order to es a wireless connection tablish 7 1394 port Connects an optional IEEE 1394 or 1394a device such a camcorder sa 8 Powered USB port Provides power to a USB device such as an optional external MultiBay if used with a powered USB cable 12 Chapter 2 External component identification ENWW Rear components Component Description 1 Jog dial In tablet mode functions like the enter key and the up and down arrows on a standard keyboard Press inward to enter a command e Rotate up to scroll up Rotate down to scroll down 2 3 esc button Rotate button In tablet mode allows you to exit or escape out of an application In tablet mode switches the image between landscape and portrait orientation 4 ctrl alt del button In tablet mode e While Windows is running press the button with the pen to enter the ctrl alt del command e While the Computer Setup utility is running press the button with the pen to enter the reset command The computer resets and all unsaved information is lost The reset function can be used to restore functionality when the system has become unresponsive 5 Power connector Connects a
26. flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used E Oak 104 Chapter 9 Power cord set requirements ENWW Index Symbols Numerics 1394 port identifying 12 pin assignments 99 A AC adapter spare part numbers 30 accessory battery connector identifying 14 ambient light sensor identifying 5 AMT options AMT setup prompt Ctrl P 84 firmware progress event support 84 firmware verbosity 84 initiate Intel CIRA 84 terminal emulation mode 84 unconfigure AMT on next boot 84 USB key provisioning support 84 antennas disconnecting 44 46 external WWAN 15 WLAN 15 WWAN 15 Anti Theft 80 applications key Windows 9 audio cable illustrated 24 audio connector board removal 54 spare part number 20 29 54 audio product description 2 audio in microphone jack identifying 11 pin assign
27. folders e Backing up the entire hard drive select models only e Scheduling automatic backups select models only e Creating system restore points e Recovering individual files e Restoring the computer to a previous state e Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support NOTE Incase of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information ENWW Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up e Store personal files in the Documents folder and back it up regularly e Back up templates that are stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn
28. for Russia and the People s Republic of China 600464 001 160 GB solid state drive includes Mylar cover with tab rubber gasket and bracket 606172 001 606899 001 607702 001 HP 2740 Ultra Slim Expansion Base Pen includes tether System board with Intel Core i7 620M Dual Core processor 2 66 GHz 4 MB L3 cache for use in all countries and regions except for Russia and the People s Republic of China 607703 001 160 GB 5400 rpm 4 6 cm 1 8 in hard drive includes Mylar cover with tab rubber gasket and bracket 607704 001 System board with Intel Core 5 540M Dual Core processor 2 53 GHz 3 MB L3 cache for use only in Russia and the People s Republic of China 607705 001 System board with Intel Core i5 520M Dual Core processor 2 40 GHz 3 MB L3 cache for use only in Russia and the People s Republic of China 607706 001 607814 001 System board with Intel Core i7 620M Dual Core processor 2 66 GHz 4 MB L3 cache for use only in Russia and the People s Republic of China Pointing stick cover 611561 001 Base enclosure 612497 001 613152 001 30 7 cm 12 1 in WXGA LED AntiGlare touch screen display includes 2 WLAN antenna transceivers and 2 WWAN antenna transceivers and cables 65 W AC adapter 30 Chapter3 Illustrated parts catalog ENWW 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to
29. in microphone jack Smart card reader USB ports 2 Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio Also connects an optional headset microphone NOTE When a device is connected to the headphone jack the computer speakers are disabled Supports optional smart cards and Java Cards Connect optional USB devices 7 RJ 11 modem jack Connects a modem cable 8 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen ENWW Right side components 11 Left side components Component Description 1 2 Media Card Reader Pen holder Supports the following optional digital card formats e Secure Digital SD Memory Card e MultiMediaCard MMC Stores the digitizer pen 3 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 ExpressCard slot select models only Supports optional ExpressCards 5 Wireless light e Blue An integrated wireless device such as a wireless local area network WLAN device the HP Mobile Broadb Module and or a Bluetooth
30. prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save the document Windows Vista 93 e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer EY NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore Center follow these steps 999 E NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to back up your entire computer select models only or your files 12 EY NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Performing a rec
31. recovery ENWW To recover your information using Startup Repair follow these steps A CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 2 A 3 4 5 If possible back up all personal files If possible check for the presence of the Windows partition and the HP Recovery partition To find the partitions select Start gt Computer NOTE If the Windows partition and the HP Recovery partition have been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide Restart the computer and then press f8 before the Windows operating system loads Select Repair your computer Follow the on screen instructions EY NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 A CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created a
32. separately 95 WIDOWS AP oia iia dia ii ondas ina 96 Backing Up your information ooooccnnnnnniccccccnnnonanncnncnn nono nn E 96 Performing a recovery cocino in 97 Recovering your information oooocccnnnnonicoccccnnnnononann nana no NEREA ni NARAON NEKEAREN NAS 97 Recovering the operating system and programs 0ooooccccccccccccoconcnnnnnonananancn cnn 98 E Connector ph assignments soiien aaa aE Raa Si ARENAN AEn 99 TIJA sinio ionar aa a EE E AAEE A A AEE alan east 99 Audio out headphone 0 00 0 eeeeeeeeeeeeeeeee eee eeee conan ono n cn nn nn nn nr n rn nana rn cnn rra 99 Audio in MICTOPNONE vicio iii di 100 External Montesdeoca dat ii dana 100 PRUETT MOG SIM A A sane A A 101 A ucine EEEE E eninge aiaderaianeendeniades 101 Universal Serial BUS ictericia 102 9 Power CORA SEE regure meN S rica rc da dida 103 Requirements for all countries and regions oonccccccnnnncccconnnoconannnnnn conc cnn nn nnnnn nn nn n rr nan nn cnn rn nnnn nn 103 Requirements for specific countries and LEGIONS cccecccecceeeeeeeeeeeeeeeeeedseeeeecacaecaeeceeeeeeeeeeeneeess 104 o A a P A AA E AE E E eas as pans E A AA nc bana EA Sasagawa nua E ges omeneoRE 105 ENWW vii viii ENWW 1 Product description Category Description Product Name HP EliteBook 2740p Tablet PC Processors Intel Core i7 processors Dual Core soldered to system board 620M 2 66 GHz processor 4 MB L3 cache Intel Core i5 pr
33. the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 531993 001 WWAN Module 537921 001 572509 001 572510 001 593592 001 Bluetooth module does not include cable Intel Centrino Advanced N 6200 AGN WLAN module for use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile the People s Republic of China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong K
34. unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the keyboard see Keyboard on page 48 Remove the hard drive cover see Hard drive on page 41 Remove the top cover N a pa a A A Turn the computer upside down with the front toward you Remove the two Torx T8M2 0x8 0 screws 1 located in the bottom feet You do not need to remove the feet Remove the two Torx T8M2 0x6 0 screws 2 located below the battery bay Turn the computer right side up with the front toward you Open the computer as far as possible Remove the two Phillips PM2 5x7 0 screws 1 from the top of the top cover Disconnect the TouchPad cable from the system board ZIF connector 2 Component replacement procedures 51 8 Disconnect the capacitive strip cable from the system board ZIP connector 3 9 Lift the edge of the top cover near the TouchPad 1 to disengage it from the computer 10 Disengage the remainder of the top cover from the computer and then lift the top cover up 2 and off the computer Reverse this procedure to install the top cover 52 Chapter 4 Removal and replacement procedures ENWW RTC battery Description Spare part number RTC battery 482963 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down thro
35. 43 and the WWAN module see WWAN module on page 46 7 Remove the following components a Keyboard see Keyboard on page 48 b Top cover see Top cover on page 51 Component replacement procedures 67 c Display assembly see Display assembly on page 62 d System board shield see System board shield on page 66 Remove the modem module 1 Turn the computer right side up with the front toward you 2 Disconnect the modem module 1 from the system board by lifting it straight up 3 Disconnect the modem module cable 2 from the modem module and then remove the module from the computer Reverse this procedure to install the modem module Smart card reader Description Spare part number Smart card reader includes cable 597839 001 Before removing the smart card reader follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the hard drive cover see Hard drive on page 41 68 Chapter4 Removal and replacement procedures ENWW 6 Disconnect the wireless antenna cables from the WLAN module see WLAN modul
36. 597832 001 Before removing the cables follow these steps 1 Pp a UF Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the following components a b Hard drive see Hard drive on page 41 Keyboard see Keyboard on page 48 Display assembly see Display assembly on page 62 Top cover see Top cover on page 51 System board shield see System board shield on page 66 Modem module see Modem module on page 67 Component replacement procedures 75 g System board see System board on page 70 h Smart card reader see Smart card reader on page 68 Remove the cables 1 Position the computer right side up with the right side toward you 2 Remove the necessary cable as follows noting the routing path of the cable e 1 Audio connector board cable e 2 Bluetooth cable e 3 RJ 11 connector and cable Reverse this procedure to install the cables 76 Chapter4 Removal and replacement procedures ENWW 5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled ROM based utility that c
37. 8 webcam 5 10 wireless 12 M mass storage devices spare part numbers 24 Media Card Reader identifying 12 memory module product description 1 removal 47 spare part numbers 22 47 microphone audio in jack pin assignments 100 microphone internal 5 microphone product description 2 model name 1 modem jack pin assignments 101 modem module product description 2 removal 67 spare part number 20 27 67 monitor port external 13 pin assignments 100 Multi Core CPU 82 mute button identifying 8 mute light identifying 7 N network jack pin assignments 101 ENWW num lock light identifying 8 O Operating System disc 97 98 operating system product description 3 P packing guidelines 34 passwords 80 pen removal 38 spare part number 20 30 38 pen holder identifying 12 pick button illustrated 23 pin assignments 1394 99 audio in jack 100 audio out jack 99 external monitor port 100 headphone jack 99 microphone jack 100 modem jack 101 monitor port 100 network jack 101 RJ 11 101 RJ 45 jack 101 Universal Serial Bus USB port 102 plastic parts 31 Plastics Kit contents 23 spare part number 23 28 pointing device product description 3 pointing stick buttons identifying 6 pointing stick cover spare part number 25 30 pointing stick identifying 6 port options 1394 port 83 eSATA port 83 ExpressCard slot 83 flash media reader 83 Smart card slot 83 USB port 83 ports 1394 12 external monitor 13
38. AMT on next boot e Select terminal emulation mode e ANSI e VI100 e Enable disable firmware progress event support e Enable disable initiate Intel CIRA Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings 84 Chapter5 Computer Setup ENWW 6 Specifications Computer specifications Metric U S Dimensions Length 21 2 cm 8 35 in Width 29 0 cm 11 4 in Height front to rear 3 2 cm 1 25 in Weight equipped with 1 DIMM 6 cell battery WLAN 1 72 kg 3 80 Ibs module Input power Operating voltage 18 5Vdc 3 5A 65W Operating current 3 5A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Computer specifications 85 Metric U S Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min swe
39. Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 510099 001 Modem module for use in all countries and regions except Australia and New Zealand NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 597832 001 See Cable Kit on page 24 for more Cable Kit spare part number information 510099 011 Modem module for use in Australia and New Zealand 518434 001 Broadcom 4322 AGN 802 1 1a b g draft n WLAN module for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad an
40. RENAEN NAKNA ERAAN KAANAAN AARE KEEA 24 Miscellaneous PAM ecc ia iaaa aa aaa a aa aa aaa aR EEA 25 Sequential part NuMbECIStMG siiiecnrsacdarcesaaraaceussacedeiasadrceedaaseaandudtsssaaderdasassaaddeerssaaadudeamnaneddecanvanderts 26 4 Removal and replacement procedures ecceceeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeseea sens ssaaeeaeeeseeeeeeeeeesesseneneeeeees 31 Preliminary replacement requirements ccceeeeeeeeeeccee cae ce eee eeeeeee se ceeaaaecaeeeeeeeeeeeeeeseceeeenccieeeeeeeeenees 31 T ools required ee 31 Service CONSIGEFALIONS snesu mns e ai ia 31 PIASUG PAS PA as dlseanexcondunsaaancdetseasdandeetenadane 31 Cables and connectors 2 cece cece eeeececeeceeee cee eeeeeeeeeeeeeeeceaeeaaeeaeeeeeeeeeeeeeeeeeteees 32 Drive handling ss iscteees eciaet eave ada ERAR 32 Grounding guidelines cece eee e etter teeter ne ee eee e tanner eee tant terete nantes eeenaaeeeeeeeeiaeeeeenenaaes 33 ENWW Electrostatic discharge damage oooocccccccccnncocccccnncnconnnnnnnanonnnano nana ronnnnn rra nar cnnnnnnn 33 Packaging and transporting guidelines ooooonccinnnnninninnnnnnconcnccnnnnnnnns 34 Workstation guidelines ooooocccccnnconncoconccccccccnnnnnoncnnncnnnnn nana nccnncnnnnnnns 34 Equipment guidelines ooooooccccccccccncccccnnncnnncnnncnnnnnnn crecen 35 Component replacement procedures coccoccccocococonccncccnncnnccnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnn 36 SENEE
41. Vista Business 32 with Microsoft Office 2007 Ready Windows Vista Business 32 with Microsoft Office 2007 Personal with Powerpoint Windows Vista Business 32 with Microsoft Office 2007 Personal Windows Vista Business 32 with Microsoft 2007 Professional Restore Media Windows 7 Professional 32 or 64 Windows Vista Business 32 Windows XP Tablet Microsoft Office 2007 Ready DRDVD Vista DRDVD Windows XP Tablet DRDVD Windows 7 Web only support Windows Vista Enterprise 32 or 64 Windows 7 Home Premium Certified Microsoft WHQL SuSE Linux 4 Chapter 1 Product description ENWW 2 External component identification Display Component Description 1 Webcam light On The webcam is in use 2 Webcam Records audio and video and captures still photographs 3 Keyboard light button Opens and turns on the keyboard light 4 HP Fingerprint Sensor Allows a fingerprint logon to Windows instead of a password logon 5 Internal microphones 2 Record sound and transmit sound for video conferencing and Voice over IP VoIP 6 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment 7 Convertible hinge Swivels the display and converts the computer from traditional notebook mode into tablet mode or vice versa 8 Touch screen Allows you to perform certain actions on the screen using your fi
42. aker assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components a Hard drive cover see Hard drive on page 41 b Keyboard see Keyboard on page 48 c Top cover see Top cover on page 51 EY NOTE Removal of the speakers involves loosening the front latch mechanism This mechanism includes a small spring Please note the installed location of this spring in the following illustration prior to disassembling the latch mechanism to allow for correct reassembly Remove the speaker assembly 1 Position the computer right side up with the front toward you 60 Chapter4 Removal and replacement procedures ENWW 2 Unplug the speaker cable 1 from the audio connector board and note the routing channel 2 of the speaker cable on the enclosure base 3 Remove the two Phillips PM2 0x4 0 screws 1 that secure the speaker assembly to the base enclosure 4 Slide the speakers toward the right 2 and then lift the speakers and cables from the base enclosure 3 Reverse this proced
43. an be used even when the operating system is not working or will not load EY NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow on the right side of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions EY NOTE You can use either a pointing device TouchPad pointing stick o
44. ard drive in the system e Memory Test Runs a comprehensive test on any memory installed in the computer e Battery Test Runs a comprehensive test on any batteries installed in the computer e Error Log Displays a log file if any errors have occurred Restore Defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Reset BIOS security to factory default Restore the BIOS security settings to the factory default Ignore Changes and Exit Cancel any changes entered during the current session Then exit and restart the computer Save Changes and Exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts ENWW Computer Setup menus 79 Security menu EY NOTE Some of the menu items listed in this section may not be supported by your computer Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password User Management gt Create New BIOS User Account e Select from a list of BIOS users requires a BIOS administrator password e Select from a list of ProtectTools users Password Policy requires a BIOS administrator password Revise password policy criteria HP SpareKey Enable disable HP SpareKey enabled by default Always Prompt f
45. as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice ENWW Table of contents 1 Product COSCHIPUOMN iii di dc dd Ad AA A a e A 1 2 External Component identificator scciisisisscscicsanacasaavvennscsnanasnandsanenndaans aa aaa aad aaan iaaa a darada laaa 5 A O 5 TOD COMPONENTS dreset dife 6 Pointing devices seisde aiei i iaaiaee ii 6 a e E E cei E E E A E E T E 7 Buttons and SWItCNES sesion i a tddi 8 Key iii ill 9 Front COMPONEN S gt oi A A e Sci 10 Right side components ccc cee eeeeeeecceeeeeceeeeee cette ee ce aaa aeaaeceeeeeeeeeeeseesececaeeeeeeeeeeeeeeeesececcsieeeeeeeeeetess 11 Left side Components usse aiiin ia iaa eta aa aE iaa aA Eaa aaa EE aaa EEEE 12 Real COMPONEN S rainesi oa aaa aa a a aaa aa ada i a aa a 13 Bottom components coccion ARRE RR RR nn EDERE EEEE EE nnne 14 Wireless antennas select models only oooooociocccicccooococcnoncnncncononononnnnnnonnonnnnnnnnnnnnnnnnnnnnnnn nn nnnnnnnnnnnnn 15 3 Illustrated parts catalog ninia ii iii 17 DEMVICS TAG ir tibias 17 Computer Major COMPONESMMS esisiini eaa a add dead adios 18 Plastics KIC sc ninia oido 23 Cable Tunisia AA AA AAA Feeamiors 24 Mass st rage devices sssririrsrsrrrininnnnuni unuunu A eter tenn AAEN NANKANA EANAN ANANA A
46. ce eee e cette teeta eee eee c ae aaeeaeceeeeeeeeeeeeeeeee nenas 79 ile men earn cezsaaa dade denniahenwtiaataanansceasnaadane deena ahacedesanaesawenagen 79 SECUN Meis 80 System Configuration MENU eee eee e eect eee e ee trutta tees nn AAAA nr nr cnn rr r errar rra 81 o A ones vopanveraoniasngadsyaa nae ibanendeen ad aesadeeaTaa ae Oe 85 Computer SPECIICALONS siccicsendtdccsusxsagadecsvaneasaacaens case cdezavexsaiadeuavssseecdhscevaesddevdvavanddaduaabaaaqedaaderasdaeetieeys 85 30 7 cm 12 1 in WXGA display specifications 2 0 eee ee eennee eter eeeeeaeeeeeeeeaaaeeeeeeeeenaeeeeeeeeaas 86 Harddrive Specifications seniai a e a aa Adan daa 87 ENWW ee ol AAA naa oeeee nek ee ee 89 WINAOWS Y citada lcd cita ta 89 Backing Up your information ooocccnnnnnnacccocnnnnononccnnnnn nono conan nro rn nr n anne 89 Performing a TOCOVEIY coito AEA E 90 Using the Windows recovery tools ooococconnncoccccccnonoconcccccnnanan cnn nrcnnnnn oran rc rnnnnnn 91 USETT Saveideczennitiaccce zens gacntazennanaceteasas N 91 Using a Windows 7 operating system DVD purchased separately 92 Windows Viste iii O ede A hee 93 Backing Up your information srias nono no nn narran nn nn r rn nn nr r rn rra 93 Pertorming a ECOVELY accionada il ia dt a 94 Using the Windows recovery tools ceeceeeeeeeeeeeeneeeeeeeeeeaaeeeeeeeeenaaeeeeeeeeeaaes 94 USING linia ie edad 95 Using a Windows Vista operating system DVD purchased
47. complete the removal and replacement procedures e Flat bladed screwdriver e Phillips PO and P1 screwdrivers e Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Ey NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions ENWW Preliminary replacement requirements 31 Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling A CAUTION Drives are fragile components that must be handled with
48. d Tobago the U S Virgin Islands and the United States ENWW Sequential part number listing 27 Spare part number Description 518434 002 Broadcom 4322 AGN 802 1 1a b g draft n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal
49. e on page 43 and the WWAN module see WWAN module on page 46 7 Remove the following components a b c d Keyboard see Keyboard on page 48 Top cover see Top cover on page 51 Display assembly see Display assembly on page 62 System board shield see System board shield on page 66 Remove the smart card reader 1 Position the computer right side up with the front toward you 2 Disconnect the smart card reader cable from the ZIF connector on the system board 1 3 Lift the smart card reader out of the chassis 2 EY NOTE Adhesive secures the reader to the base enclosure You must break the adhesion to remove the reader Reverse this procedure to install the smart card reader ENWW Component replacement procedures 69 System board EY NOTE All system board spare part kits include replacement thermal material Description Spare part number For use in all countries and regions except for Russia and the People s Republic of China e Equipped with Intel Core 7 620M Dual Core processors 2 66 GHz 4 MB L3 cache 607702 001 e Equipped with Intel Core i5 540M Dual Core processors 2 53 GHz 3 MB L3 cache 600462 001 e Equipped with Intel Core i5 520M Dual Core processors 2 40 GHz 3 MB L3 cache 600463 001 For use only in Russia and the People s Republic of China e Equipped with Intel Core 7 620M Dual Core processors 2 66 GHz 4 MB L3 cache 607706
50. e cable is included in the Cable Kit spare part number 597832 001 See Cable Kit on page 24 for more Cable Kit spare part number information For use in all countries and regions except Australia and New Zealand 510099 001 For use in Australia and New Zealand 510099 011 17 Latch assembly 597837 001 18 WWAN module 531993 001 19 Li ion battery 6 cell 44 Wh 2 0 Ah 454668 001 6 cell 39 Wh 2 0 Ah 593592 001 20 WLAN modules Broadcom 4312 802 11b g WLAN module for use in Antigua and Barbuda Barbados 504593 003 Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 20 Chapter 3 Illustrated parts catalog ENWW ee a ea AA Item Description Spare part number Broadcom 4312 802 11b g WLAN module for use in Afghanistan Albania Algeria Andorra 504593 004 Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea
51. e for use in Antigua and Barbuda 518434 001 Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom 4322 AGN 802 11a b g draft n WLAN module for use in Afghanistan Albania 518434 002 Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the lvory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Mo
52. emoving the SIM follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 Remove the SIM 1 Press in on the SIM 1 The module is partially ejected from the SIM slot 2 Remove the SIM 2 from the SIM slot Reverse this procedure to install the SIM 40 Chapter4 Removal and replacement procedures ENWW Hard drive EY NOTE All hard drive spare part kits include Mylar cover with tab rubber gasket and bracket Description Spare part number 250 GB 5400 rpm 4 6 cm 1 8 in hard drive 597825 001 160 GB 5400 rpm 4 6 cm 1 8 in hard drive 607703 001 160 GB solid state drive SSD 600464 001 80 GB solid state drive SSD 597826 001 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unpl
53. ep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 30 7 cm 12 1 in WXGA display specifications Metric U S Dimensions Height 16 9 cm 6 7 in Width 26 2 cm 10 3 in Diagonal 30 8 cm 12 1 in Surface treatment Anti glare Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 180 nits typical Pixel resolution Pitch 0 279 x 0 279 mm Format 1280 x 800 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 horizontal 86 Chapter6 Specifications Hard drive specifications ENWW 160 GB 250 GB Dimensions Height 8 0 mm 8 0 mm Width 45 7 mm 45 7 mm Weight 101g 101g Interface type SATA SATA Transfer rate 100 MB sec 100 MB sec Security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms Average 13 ms 13 ms Maximum 24 ms 24 ms Logical blocks 312 581 808 488 397 168 Disc rotational speed 5400 rpm 5400 rpm Operating temperature 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for
54. er and ownership tag 80 Chapter5 Computer Setup ENWW System Configuration menu Ey NOTE Some of the listed System Configuration options may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options Set a startup menu delay in seconds Set the MultiBoot Express popup delay in seconds Enable disable custom logo disabled by default Enable disable display diagnostic URL enabled by default Enable disable CD ROM boot enabled by default Enable disable SD card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE internal NIC boot enabled by default Enable Disable Unified Extensible Firmware Interface UEFI Boot Mode disabled by default Set the legacy boot order Device Configurations Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following o Use of a USB keyboard in Computer Setup even when a Windows operating system is not running o Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Enable disable fan always on while connected to an AC outlet disabled by default Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security disabled
55. ew Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4322 AGN 802 11a b g draft n WLAN module for use in Antigua and Barbuda 518434 001 Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom 4322 AGN 802 11a b g draft n WLAN module for use in Afghanistan Albania Algeria 518434 002 Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the
56. for use in Denmark includes two buttons and two cables 597841 091 Keyboard with pointing stick for use in Norway includes two buttons and two cables 597841 121 Keyboard with pointing stick for use in French Canada includes two buttons and two cables 597841 131 Keyboard with pointing stick for use in Portugal includes two buttons and two cables 597841 141 Keyboard with pointing stick for use in Turkey includes two buttons and two cables 597841 161 Keyboard with pointing stick for use in Latin America includes two buttons and two cables 597841 171 Keyboard with pointing stick for use in Saudi Arabia includes two buttons and two cables 597841 201 Keyboard with pointing stick for use in Brazil includes two buttons and two cables 597841 211 Keyboard with pointing stick for use in Hungary includes two buttons and two cables 597841 221 Keyboard with pointing stick for use in the Czech Republic includes two buttons and two cables 597841 231 Keyboard with pointing stick for use in Slovakia includes two buttons and two cables 597841 251 Keyboard with pointing stick for use in Russia includes two buttons and two cables 597841 261 Keyboard with pointing stick for use in Bulgaria includes two buttons and two cables 597841 281 Keyboard with pointing stick for use in Thailand includes two buttons and two cables 597841 291 Keyboard with pointing stick for use in Japan includes two buttons and two cables 597841 A41 Keyboard with pointing stick for
57. he Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom BCM4312 802 11 b g WLAN module for use in Afghanistan Albania Algeria Andorra 504593 004 Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands N
58. he lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts 999 E NOTE Your password settings and security settings are not changed when you restore the factory settings 78 Chapter5 Computer Setup ENWW Computer Setup menus The menu tables in this section provide an overview of Computer Setup options EY NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System Information e View identification information for the computer and the batteries in the system e View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer System Diagnostics Displays the following information e System Information o Identification information for the computer and the batteries in the system o Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e Start up Test Verifies the system components needed for starting the computer e Run In Test Runs a comprehensive check on system memory e Hard Disk Test Runs a comprehensive self test on any h
59. ible To order a Windows Vista operating system DVD go to http www hp com support select your country or region and then Windows Vista 95 96 follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD follow these steps NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer a ee ES 6S Follow the on screen instructions Windows XP To protect your information use the Windows Backup utility select models only to back up files and folders or create recovery points In case of system failure you can use the backup files to restore your computer Windows provides the following options
60. ice tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 34 Chapter4 Removal and replacement procedures ENWW Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin
61. ii lit tics 36 Compluiter feet coca e ad naa id da da 37 O NR 38 Batley aiii Tios rei baii rl cines 39 A aecugens a E A ARA EA ARA A A 40 AN 41 WLAN module sisi toi 43 WWAN MOdUle cococioisioanaais a a a Ea a EEE 46 Memory Modules ii AA A 47 Keyboar cinc id e ad dada 48 TOP COVE ii A cc 51 RTO DWN cta ii Ai it 53 Audio CONMECtOF DOANE svsisactecsvaastesbeitacandancstannceveewsandcerutnenad diedvessadereeetaanstiansanieuadelvandaatetes 54 Bluetooth module 2200 0 ccc ce cee ee eee ceceeceee cence eee eee ee cece ecaaeaaaeaecaeeeeeeeeeeesecseccecccieaaeseeeeeeeeeeeeeees 56 LatChaSSemmDly ci iii A dd 58 opeaker assembly insolitas dl deere desde 60 Display assem D its tada iia Ad atada iii 62 System board Shield iii RAR iE 66 Modem module OPPOOPUCOOO PU OU UO 5 5 XC cence endana a taaa aaan A Aa eaid A aaa EETAS aa 67 Smart card eadera O 68 DYSOM DOr iii a a E NAR 70 Fan heat sink assembly cece eee cece teen eee errr teeter errant nr cnn EEA nr r ran rra 73 Mis cables cuicos dancuosutaaceeees aA 75 5 Computer SOU zarisana aaa inaa AR aa e 77 Starting Computer SOU viii A AA ai 17 Using Computer Setup vanidad lidad nadia da is 77 Navigating and selecting in Computer Setup oocccicinnccccccnncccconcnononana nana nonnno nana rc nana nana rnnnnn 77 Restoring factory settings in Computer Setup ccc ee eeeeeeeeeeeeeeeaeeeeeeeeetaaeeeeeeeeeaaas 78 Computer Setup MENUS 22 cc cece ce
62. l and replacement procedures ENWW Memory modules Description Spare part number 1 GB PC3 10600 1333 MHz DDR3 598859 001 2 GB PC3 10600 1333 MHz DDR3 598856 001 4 GB PC3 10600 1333 MHz DDR3 599092 001 Before removing the memory module follow these steps 1 Pp 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the hard drive cover see Hard drive on page 41 Remove the memory module 1 2 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer Remove the memory module 2 by pulling the module away from the slot at an angle EY NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module ENWW Component replacement procedures 47 Keyboard For use in Spare part number For use in Spare part number Keyboard with pointing stick includes two buttons and two cables Belgiu
63. l and replacement procedures ENWW e Modem module see Modem module on page 67 e Heat sink see Fan heat sink assembly on page 73 Remove the system board 1 Position the computer right side up with the front toward you 2 Remove the ExpressCard or ExpressCard slot holder 3 Disconnect the audio connector board cable 1 and the Bluetooth module cable 2 from the system board ENWW Component replacement procedures 71 4 Remove the Phillips PM2 0x4 0 screw that secures the system board to the base enclosure 5 Lift the right side of the system board 1 and then lift it out of the base enclosure 2 Reverse this procedure to install the system board 72 Chapter4 Removal and replacement procedures ENWW Fan heat sink assembly ENWW All heat sink spare part kits include replacement thermal material Description Spare part number Fan heat sink assembly 597840 001 Before removing the fan heat sink assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 2 3 4 5 a b c d e f g h j Remove the battery see Battery on page
64. led at the factory must be reinstalled Windows 7 91 To recover the original hard drive image using f1 1 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition select Start right click Computer click Manage and then click Disk Management EY NOTE Ifthe HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide 3 Ifthe HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 to enter the HP Recovery menu 5 Follow the on screen instructions Using a Windows 7 operating system DVD purchased separately If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows 7 operating system DVD go to http www hp com support select your country or region and then follow the
65. light e On The computer is on e Blinking The computer is in the Sleep state e Off The computer is off or in Hibernation 2 Battery light e Amber A battery is charging e Turquoise A battery is close to full charge capacity e Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 3 Drive light e Blinking turquoise The hard drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the internal hard drive 4 Caps lock light On Caps lock is on 5 6 TouchPad light Volume mute light e Off TouchPad is enabled e Amber TouchPad is disabled e Turquoise Computer sound is on e Amber Computer sound is off 7 ENWW Volume down light Blinking The volume down button is being used to decrease speaker volume Top components 7 Component Description 8 Volume up light Blinking The volume up button is being used to increase speaker volume 9 Num lock light On Num lock is on or the embedded numeric keypad is enabled Buttons and switches
66. ll personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To check for the Windows partition select Start gt Computer To check for the HP Recovery partition select Start right click Computer click Manage and then click Disk Management EY NOTE Ifthe Windows partition and the HP Recovery partition are not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 On the Advanced Boot Options screen use the arrow keys to highlight Repair your computer and then press enter 5 Follow the on screen instructions EY NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 A CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files ENWW you have created and any software installed on the computer are permanently removed The f1 1 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not instal
67. ll the WLAN module ENWW Component replacement procedures 45 WWAN module A CAUTION The WWAN module and the WLAN module are not interchangeable Description Spare part number WWAN module 531993 001 Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the hard drive cover see Hard drive on page 41 Remove the WWAN module 1 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module EY NOTE The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module Aux terminal 2 Remove the two Phillips PM2 5x3 0 screws 2 that secure the WWAN module to the computer The edge of the module opposite the slot rises away from the computer 3 Remove the WWAN module 3 by pulling the module away from the slot at an angle EY NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion Reverse this procedure to install the WWAN module 46 Chapter 4 Remova
68. m 597841 A41 Latin America 597841 161 Brazil 597841 201 The Netherlands and Europe 597841 B31 Bulgaria 597841 261 Norway 597841 091 Czech Republic 597841 221 Portugal 597841 131 Denmark 597841 081 Russia 597841 251 France 597841 051 Saudi Arabia 597841 171 French Canada 597841 121 Slovakia 597841 231 Germany 597841 041 Spain 597841 071 Greece 597841 DJ1 Sweden and Finland 597841 B71 Hungary 597841 211 Switzerland 597841 BG1 Iceland 597841 DD1 Taiwan 597841 AB1 Israel 597841 BB1 Thailand 597841 281 Italy 597841 061 Turkey 597841 141 Japan 597841 291 The United Kingdom 597841 031 South Korea 597841 AD1 The United States 597841 001 Before removing the keyboara follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system ie Disconnect all external devices connected to the computer w Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the hard drive cover see Hard drive on page 41 Remove the keyboard 1 Turn the computer upside down with the front toward you 48 Chapter 4 Removal and replacement procedures ENWW 2 6 ENWW Remove the two Mylar screw covers 1 and the six Torx T8M2 0x8 0 screws 2 that secure the keyboard to the c
69. m board shield 1 Position the computer right side up with the front toward you 2 Remove the two PM2 0x4 0 screws 1 and two the PM2 0x3 0 screws 2 that secure the shield to the computer 66 Chapter4 Removal and replacement procedures ENWW 3 Remove the shield from the computer 3 Reverse this procedure to install the system board shield Modem module Ey NOTE The modem module spare part kit does not include a modem module cable The modem ENWW module cable is included in the Cable Kit spare part number 597832 001 See Cable Kit on page 24 for more Cable Kit spare part number information Description Spare part number Modem module for use in all countries and regions except Australia and New Zealand 510099 001 Modem module for use in Australia and New Zealand 510099 011 Before removing the modem module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the hard drive cover see Hard drive on page 41 6 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page
70. m board shield includes replacement thermal material 597838 001 8 RTC battery 482963 001 9 System board includes replacement thermal material For use in all countries and regions except for Russia and the People s Republic of China e Equipped with Intel Core 7 620M Dual Core processors 2 66 GHz 4 MB L3 cache 607702 001 e Equipped with Intel Core i5 540M Dual Core processors 2 53 GHz 3 MB L3 cache 600462 001 e Equipped with Intel Core i5 520M Dual Core processors 2 40 GHz 3 MB L3 cache 600463 001 For use only in Russia and the People s Republic of China e Equipped with Intel Core i7 620M Dual Core processors 2 66 GHz 4 MB L3 cache 607706 001 e Equipped with Intel Core i5 540M Dual Core processors 2 53 GHz 3 MB L3 cache 607704 001 e Equipped with Intel Core i5 520M Dual Core processors 2 40 GHz 3 MB L3 cache 607705 001 10 Pen includes tether 606899 001 11 Speaker assembly 597836 001 12 Audio connector board 597834 001 13 Bluetooth module does not include Bluetooth module cable 537921 001 NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 597832 001 See Cable Kit on page 24 for more Cable Kit spare part number information 14 Smart card reader 597839 001 15 Base enclosure 611561 001 16 Modem module NOTE The modem module spare part kit does not include a modem module cable The modem modul
71. m vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V ENWW Preliminary replacement requirements 33 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field serv
72. ments 99 ENWW audio out headphone jack identifying 11 pin assignments 100 B backing up files 89 Backup and Restore 89 90 Backup and Restore Center 93 94 base enclosure spare part number 20 30 battery removal 39 spare part number 20 26 28 39 battery bay 14 battery light 7 battery release latch identifying 14 bays battery 14 hard drive 14 BIOS administrator password 80 Bluetooth cable illustrated 24 Bluetooth compartment identifying 10 Bluetooth module removal 56 spare part number 20 28 56 Bluetooth module cover illustrated 23 boot options 81 boot order 81 built in device Ambient Light Sensor 83 audio devices 83 Bluetooth device radio 83 fingerprint reader 83 integrated camera 83 internal speakers 83 LAN WLAN switching 83 microphone 83 modem 83 Network Interface Controller LAN 83 Power Monitor Circuit 83 Wake on LAN 83 wireless button 83 WLAN device radio 83 WWAN device radio 83 built in device options 83 business card slot 10 buttons ctrl alt del 13 esc 13 external WWAN antenna 10 15 keyboard light 5 pointing stick 6 QuickLook 11 QuickWeb 11 rotate 13 TouchPad 6 volume down 8 volume mute 8 volume up 8 Cc Cable Kit contents 24 spare part number cables removal 75 service considerations 32 caps lock light identifying 7 charge level indicator identifying 14 chipset product description 1 components bottom 14 24 28 Index 105 display 5 fron
73. moval 46 spare partnumber 20 28 46 WWAN module spare part number 28 ENWW Index 109
74. n AC adapter 6 RJ 45 network jack Connects a network cable 7 External monitor port Connects an external VGA monitor or projector To protect your work and the system the ctrl alt delete command cannot be entered using the ctrl alt and del keys on the on screen keyboard A eee ENWW Rear components 13 Bottom components Component Description 1 Battery bay Holds the battery and subscriber identity module SIM 2 SIM slot Contains a wireless subscriber identity module SIM select models only The SIM slot is located inside the battery bay 3 Vents 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Hard drive bay Holds the hard drive memory module slots WLAN module select models only and WWAN module select models only 5 Docking connector Connects an optional docking device 6 Charge level indicator Displays the approximate remaining battery charge 7 Battery release latch Releases the battery from the battery bay 8 Accessory battery connector Connects an optional accessory battery 9 Accessory battery connector door Slides open to expose the accessory battery connector 14 Chapter 2 External component identification ENWW Wireless antennas select models only The a
75. n page 41 b Keyboard see Keyboard on page 48 c Top cover see Top cover on page 51 Remove the audio connector board 1 Position the computer right side up with the front toward you 2 Disconnect the speaker cable 1 from the audio connector board 3 Disconnect the audio cable 2 from the audio connector board ZIF connector 4 Remove the two Phillips PM2 0x4 0 screws 1 that secure the audio connector board to the base enclosure 54 Chapter4 Removal and replacement procedures ENWW 5 Lift the board 2 up at an angle then slide the board toward the front of the computer 3 until it is clear of the system board shield Reverse this procedure to install the audio connector board ENWW Component replacement procedures 55 Bluetooth module EY NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 597832 001 See Cable Kit on page 24 for more Cable Kit spare part number information The Bluetooth module holder is included in the Plastics Kit spare part number 597829 001 See Plastics Kit on page 23 for more Plastics Kit spare part number information Description Spare part number Bluetooth module 537921 001 Before removing the Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on a
76. nd any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 follow these steps 1 2 4 5 If possible back up all personal files If possible check for the presence of the HP Recovery partition To find the partition select Start gt Computer NOTE Ifthe HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f11 while the Press lt F11 gt for recovery message is displayed on the screen Follow the on screen instructions Using a Windows Vista operating system DVD purchased separately ENWW If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily access
77. nd then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components a Hard drive cover see Hard drive on page 41 b Keyboard see Keyboard on page 48 c Top cover see Top cover on page 51 Remove the Bluetooth module 1 Position the computer right side up with the front toward you 2 Remove the foam insulator from in front of the module 1 3 Remove the Phillips PM2 0x4 0 screw 2 that secures the Bluetooth module holder to the computer 56 Chapter4 Removal and replacement procedures ENWW 4 Lift the Bluetooth module holder 3 as far as the cable will allow 5 Slide the Bluetooth module from the holder 1 and then disconnect the Bluetooth module cable from the Bluetooth module 2 6 Remove the Bluetooth module and holder from the computer Reverse this procedure to reassemble and install the Bluetooth module and holder ENWW Component replacement procedures 57 Latch assembly EY NOTE All latch assembly kits include the latch bracket two screws and spring Description Spare part number Latch assembly 597837 001 Before removing the latch assembly follow these steps 1 Shut down the computer
78. ngers ENWW Display 5 Top components Pointing devices Component Description 1 TouchPad light e Off TouchPad is enabled e Amber TouchPad is disabled 2 TouchPad on off control Enables disables the TouchPad when pressed in combination with the fn key 3 Pointing stick Moves the pointer and selects or activates items on the screen 4 fn key Enables disables the TouchPad when pressed in combination with the f5 key 5 Left pointing stick button Functions like the left button on an external mouse 6 TouchPad Moves the pointer and selects or activates items on the screen 7 Left TouchPad button Functions like the left button on an external mouse 8 Right TouchPad button Functions like the right button on an external mouse 9 TouchPad scroll zone Scrolls up or down 10 Right pointing stick button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences e In Windows 7 select Start gt Devices and Printers Then right click the device representing your computer and select Mouse Settings e In Windows Vista select Start gt Control Panel gt Hardware and Sound gt Mouse e In Windows XP select Start gt Control Panel gt Printers and Other Hardware gt Mouse 6 Chapter2 External component identification ENWW Lights Component Description 1 Power
79. ntennas send and receive signals from one or more wireless devices These antennas are not visible from the outside of the computer Component Description 1 WWAN antenna 1 Sends and receives wireless signals to communicate with wireless wide area networks WWANSs 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs 3 External WWAN antenna button Press to open the external WWAN antenna 4 External WWAN antenna Sends and receives wireless signals to communicate with WWANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions Before connecting to a WWAN press the WWAN antenna button to open the external WWAN antenna to a vertical position The external WWAN antenna allows you to connect to a WWAN and then to the Internet using the integrated HP Mobile Broadband Module and service from a supported mobile network operator Do not close the external WWAN antenna if you are connected to a WWAN To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support ENWW Wireless antennas select models only 15 16 Chapter 2 External component identification ENWW 3 Illustrated parts catalog Service tag ENWW
80. ocessors Dual Core soldered to system board 540M 2 53 GHz processor 3 MB L3 cache 520M 2 40 GHz processor 3 MB L3 cache Chipset Mobile Intel QM57 Express Chipset Graphics Intel Graphics Media Accelerator HD Integrated with shared video memory Supports dual display ports through the dock Panel 30 7 cm 12 1 in Illumi Lite WXGA UWVA 1280x800 30 7 cm 12 1 in Illumi Lite WXGA UWVA outdoor view 1280x800 with digitizer and or multi touch Chemically strengthened glass top cover Memory Two customer accessible upgradeable memory module slots Supports dual channel memory Supports up to 8 GB of PC3 10600 1333 MHz DDR3 system RAM running at 1066 MHz Supports the following configurations e 8192 4096 x 2 e 6144 4096 2048 e 4096 2048 x 2 e 4096 4096 x 1 e 3072 2048 1024 e 2048 2048 x 1 Hard drives Supports 4 57 cm 1 80 in SATA hard drives Customer accessible VE ENWW Category Description Supports the following drives e 250 GB hard drive e 160 GB hard drive e 160 GB solid state drive e 80 GB solid state drive Audio Visual Integrated dual array microphone HD audio Stereo speakers 2 Integrated 2 megapixel webcam with business card reader software Modem 56K V 92 MDC data fax modem Modem cable not included Supports No Modem option Ethernet Intel 82577LM GbE LAN 10 100 1000 network interface card NIC with
81. og 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 100 Chapter 8 Connector pin assignments ENWW RJ 11 modem 123456 Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused ENWW RJ 11 modem 101 Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 102 Chapter 8 Connector pin assignments ENWW 9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The requirements listed below are applicable to all countries and regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current ca
82. omputer Turn the computer right side up with the front toward you Open the computer as far as possible Lift the upper rear edge of the keyboard 1 until it releases work your way across the top of the keyboard toward the right while releasing the keyboard from the top cover lift the rear of the keyboard up until it rests at an angle 2 and then lift the keyboard up enough to gain access to the cables underneath 3 Release the zero insertion force ZIF connector to which the keyboard cable is attached 1 and then disconnect the keyboard cable from the system board Component replacement procedures 49 7 Release the ZIF connector to which the pointing stick cable 2 is attached and then disconnect the pointing stick cable from the system board 8 Remove the keyboard Reverse this procedure to install the keyboard 50 Chapter4 Removal and replacement procedures ENWW Top cover ENWW All top covers include TouchPad board and capacitive board Description Spare part number Top cover 597833 001 Before removing the top cover follow these steps oe oN A 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
83. on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer A CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD follow these steps EY NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer SN o of e p Follow the on screen instructions 92 Chapter7 Backup and recovery ENWW Windows Vista To protect your information use the Backup and Restore Center to back up individual files and folders back up your entire hard drive select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer The Backup and Restore Center provides the following options e Backing up individual files and
84. ong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kenya Kuwait Kyrgyzstan Latvia Lebanon Martinique Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles the Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Tunisia Turkey the United Arab Emirates the United Kingdom the United States Uruguay the U S Virgin Islands Venezuela and Vietnam Intel Centrino Advanced N 6200 ABG WLAN module for use in Pakistan Russia and Ukraine 6 cell 44 Wh 2 0 Ah Li ion battery 597825 001 250 GB 5400 rpm 4 6 cm 1 8 in hard drive includes Mylar cover with tab rubber gasket and bracket 597826 001 80 GB solid state drive includes Mylar cover with tab rubber gasket and bracket 597827 001 597828 001 30 7 cm 12 1 in WXGA LED AntiGlare display assembly includes 2 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables 30 7 cm 12 1 in WXGA LED AntiGlare display for use outdoors includes 2 WLAN antenna transceivers and 2 WWAN antenna transceivers and cables 597829 001 597830 001
85. opic in Help and Support Recovering the operating system and programs A CAUTION The recovery process reformats and completely erases the hard drive All files you have created and any software installed on the computer are permanently removed The recovery process reinstalls the original operating system software and drivers Software drivers and updates not installed by HP must be manually reinstalled To recover your operating system and programs follow these steps 1 If possible back up all personal files Insert the Operating System disc into the optical drive Shut down the computer 2 3 4 Turn on the computer 5 Follow the on screen instructions to install the operating system 6 After the operating system is installed remove the Operating System disc and insert the Driver Recovery disc 7 Follow the on screen instructions to install the drivers and programs 98 Chapter 7 Backup and recovery ENWW 8 Connector pin assignments 1394 Signal Power Ground Audio out headphone ENWW 12 3 Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground 1394 99 Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground anal
86. or HP SpareKey Enrollment Enable disable HP SpareKey enrollment enabled by default Fingerprint Reset on Reboot If Present Reset clear the fingerprint reader ownership select models only disabled by default Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti Theft gt AT p Enable disable Anti Theft Protection DriveLock Password e Enable disable DriveLock on any computer hard drive enabled by default e Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic DriveLock support TPM Embedded Security Enable disable support for Trusted Platform Module TPM Embedded Security which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools For more information refer to the ProtectTools software Help NOTE You must have a setup password to change this setting Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade bay CAUTION If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Enter a user defined computer asset tracking numb
87. orgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kenya Kuwait Kyrgyzstan Latvia Lebanon Martinique Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles the Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Tunisia Turkey the United Arab Emirates the United Kingdom the United States Uruguay the U S Virgin Islands Venezuela and Vietnam 21 Memory modules PC3 10600 1333 MHz DDR3 4 GB 599092 001 2 GB 598856 001 1 GB 598859 001 22 Hard drives includes Mylar cover with tab rubber gasket and bracket 250 GB 5400 rpm 4 6 cm 1 8 in 597825 001 160 GB 5400 rpm 4 6 cm 1 8 in 607703 001 160 GB solid state drive 600464 001 80 GB solid state drive 597826 001 22 Chapter 3 Illustrated parts catalog ENWW Plastics Kit ENWW o A any o 3 Item Description Plastics Kit Spare part number 597829 001 1 Display hinge cover 2 ExpressCard slot protective insert 3 Hard dri
88. overy In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory EY NOTE If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Click Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files 999 EY NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Chapter 7 Backup and
89. pacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer ENWW Requirements for all countries and regions 103 Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The
90. part number 19 51 spare part numbers 28 touch screen identifying 5 TouchPad buttons 6 identifying 6 scroll zone 6 TouchPad light 6 7 TouchPad on off control 6 TPM Embedded Security 80 transporting guidelines 34 TXT IntelTrusted Execution Technology 82 U Unified Extensible Firmware Interface UEFI mode 81 Universal Serial Bus USB port pin assignments 102 USB legacy support 77 81 USB port powered 12 USB ports identifying 11 user management 80 V vents identifying 12 14 Virtualization Technology 82 volume down button identifying 8 volume down light identifying 7 volume mute button identifying 8 volume mute light identifying 7 volume up button identifying 8 volume up light identifying 8 WwW webcam identifying 5 product description 2 webcam light identifying 5 10 Windows 7 operating system DVD 92 Windows applications key identifying 9 Windows Backup utility 96 97 Windows logo key identifying 9 ENWW Windows recovery 97 Windows Vista operating system DVD 95 wireless antennas disconnecting 44 wireless antennas disconnecting 46 wireless devices location 14 wireless light identifying 12 wireless switch identifying 12 wireless product description 2 WLAN antennas identifying 15 WLAN module removal 43 spare partnumber 28 43 spare part numbers 20 workstation guidelines 34 WWAN antenna button external 15 WWAN antennas external 10 15 WWAN antennas identifying 15 WWAN module re
91. pter 7 Backup and recovery ENWW NOTE If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to recover your system settings your computer select models only or your files NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up a
92. puter 62 Chapter4 Removal and replacement procedures ENWW 3 Position the computer right side up with the rear toward you 4 Slide the hinge cover away from the computer The hinge cover is available in the Plastics Kit spare part number 597829 001 Position the computer right side up with the front toward you Disconnect the display panel cable 1 from the system board Remove the display panel cable from the clip built into the system board shield 2 Disconnect the microphone cable 3 from the system board oP A Pp y Remove the WLAN and WWAN antenna cables from the channel clips and tape that secure the cables to the system board shield 4 10 Position the computer right side up with the rear toward you 11 Rotate the display 1 to gain easier access to the screws in the display bracket A CAUTION The display assembly will be unsupported when the following screws are removed To prevent damage to the display assembly support it before removing the screws ENWW Component replacement procedures 63 12 Remove two Phillips PM2 5x7 0 screws 2 that secure the display assembly to the base enclosure 13 Rotate the display 1 to gain access to the remaining two screws in the display bracket 14 Remove remaining two Phillips PM2 5x7 0 screws 2 that secure the display assembly to the base enclosure 64 Chapter 4 Removal and replacement procedures ENWW ENWW 15 Lift the display assembly st
93. r e When the computer is in the Sleep state slide the switch to the right briefly to exit Sleep e When the computer is in Hibernation slide the switch to the right briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective slide the switch to the right and hold for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Maintenance gt Power Options 5 Speakers 2 Produce sound 6 Business card slot Holds a business card in position so that the webcam can capture an image 7 Display release latch Opens the computer 8 Bluetooth compartment Contains an optional Bluetooth device D 10 Chapter2 External component identification ENWW Right side components Component Description 1 HP Fingerprint Sensor fingerprint reader Allows a fingerprint logon to Windows instead of a password logon 2 QuickWeb button e When the computer is off press the button to open HP QuickWeb e When the computer is on press the button to open the default Web browser 3 QuickLook button e When the computer is off press the button to open HP QuickLook e When the computer is on press the button to open Software Setup NOTE If Software Setup is not available the default Web browser opens 4 5 6 Audio out headphone jack Audio
94. r USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security or System Configuration menu ENWW Starting Computer Setup 77 To exit Computer Setup menus choose one of the following methods e To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter e To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup EY NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions a YS N To save your changes and exit click the Save icon in t
95. r pen with tether Power requirements 65 watt Smart AC adapter with localized cable plug support 3 wire plug with ground pin 6 cell 44 Wh Li ion battery with fuel gauge LEDs 6 cell 39 Wh Li ion battery only with 3 year warranties Supports optional HP2700 Ultra Slim Battery HP Fast Charge Technology Security Integrated fingerprint reader Integrated smart card reader Kensington Security Lock Trusted platform module TPM V 1 2 Preboot authentication password smart card HP ProtectTools HP Power Assistant HP SkyRoom Operating system Preinstalled Windows 7 Professional 64 Windows 7 Professional 32 Windows 7 Professional with XPT images Windows Vista Business 32 FreeDOS Preinstalled with Microsoft Office Windows 7 Professional 32 or 64 with Microsoft Office 2007 Personal with Powerpoint Windows 7 Professional 32 or 64 with Microsoft Office 2007 Personal ENWW Category Description Windows 7 Professional 32 or 64 with Microsoft Office 2007 Professional Windows 7 Professional 32 or 64 with Microsoft Office 2007 Ready Windows 7 Professional with XPT images with Microsoft Office Ready Windows 7 Professional with XPT images with Microsoft Office Personal Windows 7 Professional with XPT images with Microsoft Office Personal with Powerpoint Windows 7 Professional with XPT images with Microsoft Office Professional Windows
96. raight up and remove it A CAUTION When installing the display assembly be sure that the four wireless antenna cables are routed and arranged properly Failure to follow these routing instructions can result in degradation of the computer s WLAN and WWAN performance Reverse this procedure to reassemble and install the display assembly Component replacement procedures 65 System board shield EY NOTE All system board shield kits include replacement thermal material Description Spare part number System board shield 597838 001 Before removing the system board shield follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the hard drive cover see Hard drive on page 41 6 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 43 and the WWAN module see WWAN module on page 46 7 Remove the following components a Keyboard see Keyboard on page 48 b Top cover see Top cover on page 51 c Display assembly see Display assembly on page 62 Remove the syste
97. removal 71 spare partnumber 19 71 feet locations 37 spare partnumber 37 File menu 79 fingerprint reader identifying 5 11 fn key identifying 9 using 6 function keys identifying 9 G graphics product description 1 grounding equipment and methods 35 H hard drive precautions 32 product description 1 removal 41 spare partnumber 28 spare part numbers 22 24 30 41 specifications 87 hard drive bay identifying 14 hard drive bracket removal 42 hard drive cover illustrated 23 removal 41 hard drive recovery 91 95 headphone audio out jack pin assignments 99 heat sink spare partnumber 29 hinge convertible 5 HP QuickLook 82 HP SpareKey enrollment 80 l IEEE 1394 port identifying 12 Intel HT Technology 82 internal display switch identifying 8 internal microphone identifying 5 J jacks audio in microphone 11 audio out headphone 11 RJ 11 modem 11 RJ 45 network 13 jog dial 13 K keyboard product description 3 removal 48 spare part numbers 19 29 48 keyboard light button identifying 5 keypad keys identifying 9 keys esc 9 fn 9 function 9 keypad 9 Windows applications 9 Windows logo 9 L language changing in Computer Setup 81 ENWW latch assembly removal 58 spare part number 20 29 58 latch battery release 14 legacy support USB 77 81 lights battery 7 caps lock 7 drive 7 mute 7 num lock 8 power 7 TouchPad 6 7 volume down 7 volume mute 7 volume up
98. rocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Centrino Advanced N 6200 ABG for use in Pakistan Russia and Ukraine 572510 001 ENWW Computer major components 21 Item Description Spare part number Intel Centrino Advanced N 6200 AGN for use in Andorra Antigua and Barbuda Argentina 572509 001 Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile the People s Republic of China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Ge
99. t 10 left side 12 rear 13 right side 11 top 6 computer feet locations 37 spare partnumber 37 Computer Setup File menu 79 navigating and selecting 77 restoring factory settings 78 Security menu 80 System Configuration menu 81 computer specifications 85 connector power 13 connectors service considerations 32 convertible hinge identifying 5 creating a backup 89 ctrl alt del button 13 D device configurations 81 discs Driver Recovery 97 Operating System 97 98 disk sanitizer 80 display assembly removal 62 spare partnumbers 18 28 62 display hinge cover illustrated 23 display panel product description 1 display release latch identifying 10 display specifications 86 display switch identifying 8 docking connector identifying 14 docking station spare part number 25 30 docking support product description 3 drive light identifying 7 DriveLock password 80 DriveLock automatic 80 Driver Recovery disc 97 drives boot order 81 106 Index drives preventing damage 32 E electrostatic discharge 33 esc button 13 esc key identifying 9 Ethernet product description 2 Execution Disable 81 ExpressCard slot 12 ExpressCard slot insert illustrated 23 external antenna illustrated 23 spare partnumber 25 29 external media cards product description 2 external monitor port identifying 13 pin assignments 100 external WWAN antenna button identifying 10 F f11 recovery 91 95 fan heat sink assembly
100. tem repair discs select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up e Store personal files in the Documents library and back it up regularly e Back up templates that are stored in their associated programs Windows 7 89 90 e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save the document e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer amp NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required
101. the pen 38 Chapter4 Removal and replacement procedures ENWW Battery Description Spare part number 8 cell 44 Wh 2 0 Ah Li ion battery 454668 001 8 cell 39 Wh 2 0 Ah Li ion battery 593592 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer e Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you N Slide the battery release latch 1 to release the battery e Pivot the edge of the battery upward 2 and remove it from the computer 3 To insert the battery insert the front edge of the battery into the battery bay and pivot the rear edge of the battery downward until it is seated The battery release latch automatically locks the battery into place ENWW Component replacement procedures 39 SIM NOTE This section applies only to computer models with WWAN capability NOTE If there is a SIM inserted in the SIM slot it must be removed before disassembling the computer Be sure that the SIM is reinserted in the SIM slot after reassembling the computer Before r
102. ugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 Remove the hard drive 1 Position the computer upside down with the front toward you 2 Loosen the three Phillips PM2 0x5 0 captive screws 1 that secure the hard drive cover to the computer 3 Lift the rear edge of the hard drive cover 2 until it rests at an angle and then remove the hard drive cover The hard drive cover is included in the Plastics Kit spare part number 597829 001 4 Remove the two Phillips PM2 0x3 0 screws 1 that secure the hard drive bracket to the computer ENWW Component replacement procedures 41 5 Lift the left side of the bracket up at an angle 2 and then remove the bracket from the computer 3 EY NOTE The right side of the bracket has a tab that fits into a slot in the computer When reinstalling make sure to insert the tab into the slot or the bracket will not seat correctly 6 At the corner of the hard drive pull the drive up 1 until it rests at an angle 7 Pull the hard drive away from the bay and out of the computer 2 Reverse this procedure to reassemble and install the hard drive 42 Chapter 4 Removal and replacement procedures ENWW WLAN module A CAUTION The WLAN module and the WWAN module are not interchangeable Description Spare part number Broadcom BCM4312 802 11 b g WLAN module for use in Antigua and Barbuda Barbados 504593 003 Belize Canada t
103. ugh the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components a Hard drive cover see Hard drive on page 41 b Keyboard see Keyboard on page 48 c Top cover see Top cover on page 51 Remove the RTC battery 1 Disconnect the RTC battery cable 1 from the system board N Gently pull the battery away from the double sided tape that secures it to the system board 2 and remove it from the computer Reverse this procedure to install the RTC battery ENWW Component replacement procedures 53 Audio connector board Description Spare part number Audio connector board 597834 001 Before removing the audio connector board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components a Hard drive cover see Hard drive o
104. ument and then select Edit gt Paste The screen image is added to the document d Save the document To create a backup using the Windows Backup utility select models only follow these steps EY NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Click Start gt All Programs gt Accessories gt System Tools gt Backup 2 Follow the on screen instructions Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools select models only You can use the Windows Backup utility to recover information you have previously backed up e Operating System and Driver Recovery discs included with your computer You can use the discs to recover your operating system and programs installed at the factory Recovering your information ENWW To recover information you previously backed up follow these steps 1 If possible back up all personal files 2 Click Start gt All Programs gt Accessories gt System Tools gt Backup The Backup or Restore Wizard opens 3 Click Restore files and settings and then click Next 4 Follow the on screen instructions Windows XP 97 999 EY NOTE For additional information on initiating a recovery in Windows perform a search for this t
105. ure to install the speaker assembly ENWW Component replacement procedures 61 Display assembly All display assemblies include two WLAN antenna transceivers and cables and two WWAN antenna transceivers and cables Description Spare part number 30 7 cm 12 1 in WXGA LED AntiGlare display assembly 597827 001 30 7 cm 12 1 in WXGA LED AntiGlare display for use outdoors 597828 001 30 7 cm 12 1 in WXGA LED AntiGlare touch screen display 612497 001 Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the hard drive cover see Hard drive on page 41 6 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 43 and the WWAN module see WWAN module on page 46 7 Remove the following components a Keyboard see Keyboard on page 48 b Top cover see Top cover on page 51 Remove the display assembly 1 Position the computer upside down with the rear toward you 2 Remove the two Torx TM2 0x5 0 screws that secure the hinge cover to the com
106. urkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe ENWW Component replacement procedures 43 Description Spare part number Intel Centrino Advanced N 6200 AGN for use in Andorra Antigua and Barbuda Argentina Aruba 572509 001 Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile the People s Republic of China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kenya Kuwait Kyrgyzstan Latvia Lebanon Martinique Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles the Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Tunisia Turkey the United Arab Emirates the
107. use in Belgium includes two buttons and two cables 597841 AB1 Keyboard with pointing stick for use in Taiwan includes two buttons and two cables 597841 AD1 Keyboard with pointing stick for use in South Korea includes two buttons and two cables 597841 B31 Keyboard with pointing stick for use in the Netherlands and Europe includes two buttons and two cables 597841 B71 Keyboard with pointing stick for use in Sweden includes two buttons and two cables ENWW Sequential part number listing 29 Spare part number Description 597841 BB1 Keyboard with pointing stick for use in Israel includes two buttons and two cables 597841 BG1 Keyboard with pointing stick for use in Switzerland includes two buttons and two cables 597841 DD1 597841 DJ1 598856 001 598859 001 Keyboard with pointing stick for use in Iceland includes two buttons and two cables Keyboard with pointing stick for use in Greece includes two buttons and two cables 2 GB memory module PC3 10600 1333 MHz DDR3 1 GB memory module PC3 10600 1333 MHz DDR3 599092 001 4 GB memory module PC3 10600 1333 MHz DDR3 600462 001 600463 001 System board with Intel Core i5 540M Dual Core processor 2 53 GHz 3 MB L3 cache for use in all countries and regions except for Russia and the People s Republic of China System board with Intel Core i5 520M Dual Core processor 2 40 GHz 3 MB L3 cache for use in all countries and regions except
108. ve cover includes 4 captive screws secured by C clips 4 Pick buttons 5 External antenna 6 Smart card reader bezel 7 Bluetooth module holder Plastics Kit 23 Cable Kit Item Description Spare part number Cable Kit 597832 001 1 Bluetooth module cable 2 Audio cable 3 RJ 11 connector cable Mass storage devices Description Spare part number Hard drives include Mylar cover with tab rubber gasket and bracket 250 GB 5400 rpm 4 6 cm 1 8 in 597825 001 160 GB 5400 rpm 4 6 cm 1 8 in 607703 001 160 GB solid state drive SSD 600464 001 80 GB solid state drive SSD 597826 001 24 Chapter 3 Illustrated parts catalog ENWW Miscellaneous parts ENWW Description Spare part number 65 W AC adapter 613152 001 Rubber Kit includes feet and screw covers 597830 001 HP 2740 Ultra Slim Expansion Base 606172 001 External antenna 597835 001 Pointing stick cover 607814 001 Power cords For use in Argentina 490371 D01 For use in Brazil 490371 201 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1
109. y menu always prompt for HP SpareKey enrollment 80 Automatic DriveLock 80 change password 80 Disk Sanitizer 80 DriveLock 80 fingerprint reader reset 80 HP Sparekey 80 HP Sparekey enrollment 80 password policy 80 set up BIOS administrator password 80 System IDs 80 security product description 3 service considerations 31 service tag 17 36 set security level 84 setup utility File menu 79 navigating and selecting 77 restoring factory settings 78 108 Index Security menu 80 System Configuration menu 81 SIM slot identified 14 SIM removal 40 slots business card 10 ExpressCard 12 Media Card Reader 12 memory module 14 security cable 11 SIM 14 smart card reader 11 smart card reader removal 68 spare part number 29 68 smart card reader bezel illustrated 23 smart card reader identifying 11 solid state drive spare part numbers 22 24 28 30 41 speaker assembly removal 60 spare part number 20 29 60 speakers identifying 10 specifications computer 85 display 86 hard drive 87 static shielding materials 35 switches internal display 8 power 10 wireless 12 system board removal 70 spare part number 20 spare part numbers 70 system board shield removal 66 spare part number 20 29 spare part numbers 66 System Configuration menu 81 system date and time 79 system diagnostics 79 system fan 81 system IDs 80 system information 79 T thermal material replacement 74 tools required 31 top cover removal 51 spare
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