GE 2-9868 Answering Machine User Manual
Contents
1. erase some messages Check AC power and phone line connections Incoming messages are incomplete Was an extension phone picked up The caller left a message that is longer than the message length you set during setup Memory is full You accidentally pressed ALL or NEW when you were playing the messages Won t respond to remote commands Must use touch tone phone Must enter correct security code Did unit hang up If you take no action for a period of time it automatically hangs up Answerer doesn t work Unplug power cord from the electrical outlet and plug it back in to reset the answerer If that doesn t work unplug the power cord from the back of the unit and plug it back in This is a complete reset Can t hear messages Adjust volume control Unit announces Battery Low Install a new 9 volt alkaline battery Can t restart message You must play message for at least 5 seconds before pressing REVIEW button Messages indicator flashes rapidly Memory is full Erase messages Battery good but messages were lost Was the AC power supply unplugged from back of unit Greeting continues to play even after an extension phone is picked up 16 This is normal operation Auto disconnect is delayed for 2 seconds after the unit answers a call If you are near the unit press ALL or NEW to stop the greeting INDEX Symbols 2 way record 12 A Adjusting the volum2. RECORDING THE GREETING Before using your new answerer you should record a greeting the announcement callers hear when your answering system answers a call If you don t record a greeting callers hear a default greeting which says After tone record message When recording the greeting you should be about 6 inches from the unit Eliminate as much background noise as possible 1 Prepare your greeting Sample Greeting Hi this is use your name here I can t answer the phone right now so please leave your name number and a brief message after the tone and get back to you Thanks 2 Hold down the GREETING button Record after the tone 3 Release GREETING when you finish To review the greeting press and release GREETING To return to the answerer s default greeting after you ve recorded one press GREETING and release it when you hear the tone or press erase when the greeting is playing REVIEWING THE SETTINGS This function allows you to review the current time number of rings before the unit answers a call incoming message length and the security code Press and release the SET button to review the current settings To review the next or previous setting press the NEXT or PREVIOUS button The unit announces the current setting CHANGING THE SETTINGS Press and hold the SET button to enter the change mode The unit announces the current time and day To change press NEXT or PREVIOUS To set and go on to
3. These limits are designed to provide reasonable protection against harmful interference a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna that is the antenna for radio or television that is receiving the interference Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected Consult the dealer or an experienced radio TV technician for help If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful booklet How To Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Off
4. the next item press SET NOTE To scroll from one setting to the next press and release SET To exit the change list press ALL or NEW SETTING THE TIME SET THE HOUR 1 Press and release NEXT or PREVIOUS until the unit announces the correct hour 2 Once the hour is set press SET to enter the minutes menu SET THE MINUTES 1 Press and release NEXT or PREVIOUS until the unit announces the correct minutes 2 Once the minutes are set press SET to enter the day menu Default Settings Time 12 a m Sunday Rings to Answer 4 Message Length 2 minutes Security Code 123 PREVIOUS NEXT button button Time Hour 12 a m 11 p m Minute 0 59 Day Sunday Monday Rings 2 3 4 5 toll saver to Answer Message 1 2 3 4 minutes Length Security 0 9 0 9 0 9 Code SET THE DAY 1 Press and release NEXT or PREVIOUS until the unit announces the correct day 2 Once the day is set press SET to enter the rings to answer menu SETTING THE RINGS TO ANSWER The unit announces the rings to answer To change press NEXT or PREVIOUS To set and go on to the next item press SET button 1 Press and release NEXT or PREVIOUS until the unit announces the correct number of rings for the answerer to pick up 2 Once the rings to answer is set press SET to enter the incoming message length menu SETTING THE INCOMING MESSAGE LENGTH The unit announces the current message length T
5. 2 way recorded conversation as a message as the MESSAGES indicator shows NOTE The length of time for recording a conversation depends on how many messages are currently stored by the answerer SCREENING CALLS AUTO DISCONNECT FEATURE You can screen incoming calls by listening as the caller leaves a message If you want to talk to that caller pick up any extension phone 12 REMOTE ACCESS You can access your answerer from any touch tone phone by entering your 3 digit security code the default security code is 123 but you can change it Be aware that remote functions do not work with rotary or push button pulse dialing phones You can cut out the wallet size remote card on page 19 so you know the touch tone commands when you re picking up messages from another location To access your answerer 1 Call your telephone number 2 After you hear the beep that follows the greeting enter your 3 digit security code To bypass the greeting you can enter your 3 digit security code any time while the greeting is playing 3 The unit plays the remote menu after the correct security code has been entered Menu selections can be made while the menu is playing NOTE The unit answers on the 10th ring when it is turned off or the memory is full To access the answerer enter the 3 digit security code after the beep If memory is full play messages and erase some of them to restore memory If the answerer is off press 2 to t
6. CTIONS OR ELECTRICAL SHOCK HAZARD VOLTAGE INSIDE PERSONNEL ACCOMPANYING 19 NoT er OSE THIS PRODUCT SEE MARKING ON BOTTOM BACK OF PRODUCT BEFORE YOU BEGIN Parts CHECKLIST Make sure your package includes the following items AC power supply MODULAR JACK REQUIREMENTS You need RJ11 type modular jack which is the most common type of phone jack and might look like the one pictured here If you don t have a modular jack call your local phone company to find out how to get one installed INSTALLING THE BATTERY In the event of a power loss a 9 volt battery not included ie ee enables the answerer to retain messages stored in memory To install the battery 1 Remove the battery compartment door on the bottom of the unit by loosening the screw with a Phillips screw driver Lift the door 2 Connect a fresh 9 volt alkaline battery not included The large and small contacts on the battery clip and the battery will interlock Once connected place the battery inside the battery compartment 3 Replace the battery compartment door and tighten the screw NOTE If the battery is low or not installed the unit announces Low Battery at the end of your messages INSTALLATION 1 Plug the telephone line cord into a modular wall jack AWSTALLATION INFORMATION Never install telephone wiring during a lightning storm Never touch uninsulated telephone wires or terminals unless the telep
7. Digital Answerer User s Guide We bring good things to life FCC REGISTRATION INFORMATION Your telephone equipment is registered with the Federal Communications Commission and is in compliance with parts 15 and 68 FCC Rules and Regulations 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating among other information the FCC Registration number and Ringer Equivalence Number REN for the equipment You must upon request provide this information to your telephone company The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company Notes This equipment may not be used on coin service provided by the telephone company Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company Notice must be given to the telephone company upon permanent disconnection of your telephone from your line 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network
8. e 9 ANSWER ON OFF indicator 10 B Before you begin 4 Changing the settings 7 E Erasing all messages 11 F FCC registration information 2 G General product care 14 Installation 5 Installing the battery 4 Interference information 2 L Leaving 12 Limited warranty 18 M MESSAGES indicator 10 Modular jack requirements 4 Moving the answerer 6 Parts checklist 4 Playing messages 11 R Remote access 13 5 Screening calls auto disconnect feature 12 Service 15 Setting the incoming message length 8 Setting the rings to answer 8 Setting the security code 9 Setting the time 7 Setup 6 T To access your answerer 13 To set the day 8 To set the hour 7 To set the minutes 7 Troubleshooting tips 16 17 LIMITED WARRANTY What your warranty covers Any defect in materials or workmanship For how long after your purchase One year What we will do Provide you with new or at our option a refurbished unit The exchange unit is under warranty for the remainder of the original product s warranty period How to make a warranty claim e Properly pack your unit Include any cables etc which were originally provided with the product We recommend using the original carton and packing materials e Include in the package evidence of purchase date such as the bill of sale Also print your name and address and a description of the defect Send standard UPS or its equ
9. hone line has been discon nected at the network interface 2 Connect the telephone line cord from your telephone into ck the jack on the back of the answerer marked PHONE modifying telephone ie You don t have to connect your telephone in order for the answerer to record incoming messages 3 Connect the small end of the power supply into the POWER 9 AC jack on the back of the answerer Plug the other end into an AC power outlet The unit beeps 3 times and is ready for setup or to answer calls with the default greeting and settings NOTE Only use the Thomson 5 2434A power supply that was packed with this unit Using other power supplies may damage the unit IMPORTANT INSTRUCTIONS FOR MOVING THE ANSWERER To move the answerer to a different location in the house follow these instructions 1 Disconnect the phone line or any phones you may have connected to the unit 2 Install a battery if you have not already done so This will ensure that your messages are not lost See Installing the Battery 3 Go to the electrical outlet and unplug the power supply DO NOT UNPLUG THE POWER JACK CONNECTED TO THE UNIT If you do all memory will be erased Move the unit and phone line to the desired location Plug in the power supply into an electrical outlet The MESSAGES indicator shows that the messages have not been erased Connect all necessary phone lines Oo A SETUP
10. ice Washington D C 20402 Please specify stock number 004 000 00345 4 when ordering copies 2 TABLE CONTENTS FCC REGISTRATION INFORMATION INTERFERENCE INFORMATION Berore You BEGIN Parts CHECKLIST Mobu ar JAcK REQUIREMENTS INSTALLING THE BATTERY INSTALLATION IMPORTANT INSTRUCTIONS FOR MOVING THE ANSWERER RECORDING THE GREETING REVIEWING THE SETTINGS CHANGING THE SETTINGS SETTING THE TIME TO SET THE HOUR To SET THE MINUTES TO SET THE DAY SETTING THE RINGS ANSWER SETTING THE INCOMING MESSAGE LENGTH SETTING THE SECURITY CODE ADJUSTING THE VOLUME ANSWERER OPERATION Answer INDICATOR MESSAGES INDICATOR PLayinG MESSAGES Erasinc ALL MESSAGES Leavinc 2 way RECORD ScrREENING Carrs Auto Disconnect FEATURE Remote Access GeneraL CARE SERVICE TROUBLESHOOTING TIPS WMWHDONNNNNDODOOBRARARANN LimiteD WARRANTY Remote Access Carp FCC NUMBER IS LOCATED ON THE CABINET BOTTOM A REN NUMBER IS LOCATED ON THE CABINET BOTTOM THE LIGHTNING CAUTION TO REDUCE THE THE EXCLAMATION FLASH AND ARROW RISK OF ELECTRIC SHOCK POINT WITHIN THE HEAD WITHIN THE DO NOT REMOVE COVER TRIANGLE IS TRIANGLE IS BACK NO USER WARNING SIGN WARNING SIGN SERVICEABLE PARTS IN ALERTING YOU OF WARNING To PREVENT FIRE DANGEROUS TO GUALIFIED SERVICE INSTRU
11. ivalent to Thomson Consumer Electronics Inc 11721 B Alameda Ave Socorro Texas 79927 Anew or refurbished unit will be shipped to you prepaid freight What your warranty does not cover Customer instruction Your Owner s Manual provides information regarding operating instructions user controls For additional information ask your dealer e Installation and set up service adjustments Batteries Damage from misuse or neglect e Products which have been modified or incorporated into other products e Products purchased or serviced outside the USA Acts of nature such as but not limited to lightning damage Product Registration e Please complete and mail the Product Registration Card packed with your unit It will make it easier to contact you should it ever be necessary The return of the card is not required for warranty coverage How state law relates to this warranty This warranty gives you specific legal rights you may have other rights which vary from state to state If you purchased your product outside the USA e This warranty does not apply Contact your dealer for warranty information apod 5295 JNOA M dn d q y 10 uno s 19 U Cut out this remote access card so pnp that you can take it with you to help JOJOMSUe
12. o change press NEXT or PREVIOUS To set and go on to the next item press SET PREVIOUS NEXT 1 Press and release NEXT or PREVIOUS until the unit button button announces the correct incoming message length 2 Once the length is set press SET to enter the security code menu SETTING THE SECURITY CODE The unit announces the current security code To change press NEXT or PREVIOUS To set and exit press SET 1 Press and release NEXT or PREVIOUS to choose the first digit The unit announces all 3 digits but only the selected digit will change VOLUME 2 Once you have the desired first digit press SET to buttons save it and move on to the second digit 3 Press and release NEXT or PREVIOUS to choose the second digit Only the second digit will change 4 Once you have the desired second digit press SET to save it and move on to the third digit 5 Press and release NEXT or PREVIOUS to choose the third digit Only the third digit will change 6 Once you have the desired third digit press SET to save it The answerer repeats all the settings NOTE To exit any menu press and release the ALL or NEW buttons Also setup will cancel if no button button buttons have been pushed within 30 seconds ALL NEW button button IMPORTANT The setup settings will not be erased even after a power outage ADJUSTING THE VOLUME Use the VOLUME and buttons to increase the volume up and down The
13. se ALL or NEW again To restart the message that is playing press and hold PREVIOUS To go back to the beginning of a previous message press and release PREVIOUS To skip to the beginning of the next message press and release NEXT To fast forward within a message press and hold NEXT lt To erase a message while it is playing press and release the ERASE button The answerer announces Message PREVIOUS Erased to confirm the message has been erased button ERASING ALL MESSAGES ALL NEW When the answerer isn t playing or recording messages button button press and hold ERASE until you hear the Messages Erased announcement If you do not have any messages the unit will announce Zero Messages if ERASE is pressed and held NOTE New messages must be heard completely including the time day stamp before they can be erased 11 LEAVING A Press and hold the MEMO button Leave your message after the announcement and the beep Release the MEMO button when you re finished talking The unit treats the memo as a message as the MESSAGES indicator shows NOTE The length of time for recording a memo depends on how many messages are currently stored by the answerer MEMO button 2 way RECORD To record a phone conversation press and release the MEMO button Press MEMO again or ALL or NEW when finished A phone must be off the hook to record The unit treats the
14. the telephone company shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately In case of such temporary discontinuance the telephone company must 1 promptly notify you of such temporary discontinuance 2 afford you the opportunity to correct the situation and 3 inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment operations of procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations If these changes are expected to affect the use or performance of your telephone equipment the telephone company must give you adequate notice in writing to allow you to maintain uninterrupted service INTERFERENCE INFORMATION This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules
15. unit beeps when it is not announcing a setting or playing a message ANSWERER OPERATION 2 ERASE button ANSWER ON OFF MESSAGES indicator button GREETING button SET Volume button buttons MEMO NEXT button button PREVIOUS AIL MIC button ANSWER ON OFF INDICATOR The ANSWER ON OFF indicator lets you know whether your answerer is on or off When the answerer is off it answers calls after 10 rings but doesn t play the greeting The answerer doesn t take messages when it is off Indicator is on Answerer is on Indicator is off Answerer is off but you might still have messages MESSAGES INDICATOR The MESSAGES indicator lets you know when you have new or old messages e Indicator is on There no new messages but there are old ones e Indicator is off There no messages or the answerer is turned off Indicator is flashing slowly There new messages e Indicator is flashing rapidly The answerer s memory is full 10 NOTE old message is one that has been listened to completely including the time day stamp A new message is one that HAS NOT been listened to completely PLAYING MESSAGES Either old or new messages can be played To hear all of ERASE button the messages including the new ones press and release the ALL button To hear only new messages press and release NEW To play messages press and release ALL or NEW To stop playback press and relea
16. urn it on NOTE After the unit plays the remote menu it will wait 10 seconds for a command then disconnect 13 GENERAL PRODUCT CARE To keep your answerer working and looking good follow these guidelines e Avoid putting it near heating appliances and devices that generate electrical noise for example motors or fluorescent lamps DO expose to direct sunlight or moisture e Avoid dropping answerer and or other rough treatment e Clean with a soft cloth Never use a strong cleaning agent or abrasive powder because this will damage the finish e Retain the original packaging in case you need to ship it at a later date 14 SERVICE FCC requires this product to be serviced only by the manufacturer or its authorized service agents In accordance with FCC requirements changes or modifications not expressly approved by Thomson Consumer Electronics could void the user s authority to operate this product For instructions on how to obtain service call Consumer Information at 1 800 448 0329 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift This information will be valuable if service should be required during the warranty period Purchase date Name of store 15 TROUBLESHOOTING TIPS Problem Explanation Solution Doesn t answer or answers on 10th ring Make sure answerer is turned on Memory is full
17. you use the remote features y Jaquunu 4 FOLD Press Play messages Play previous message during message playback Skip to next message during message playback Erase message During message playback Turn on answerer Turn off answerer Leave a press 6 again when finished Record greeting press 6 again when finished Stop playback during message playback To set security code Play greeting Erase message THOMSON CONSUMER ELECTRONICS Model 2 9868 P O Box 1976 Indianapolis IN 46206 15380380 Rev 1 E S 1998 Thomson Consumer Electronics Inc 98 51 Trademark s Registered Printed in China Marca s Registrada s
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